👾-bug-reporting

[neat kestrel]

Also need to actually build the shuttle bay

[lusty field]

I am on Apple

It is all automatic

[neat kestrel]

Go to your app store, click account, upscroll to refresh the updates list

[winged girder]

Been I while since I used an iPhone but I am pretty sure you can manually trigger updates

[neat kestrel]

it lets you manually force an update if it's available

Also as an update to the warp line issue I mentioned above the same happens in-system to ship travel lines. They vanish if you open any other UI element.

[loud flame]

Same happening to me. Been killing for ages but no points in hostile hunt bp event. Reported it but no response.

[brazen crest]

Killed 4 ships in blys, my maintenance shield did not drop

[covert vigil]

Unable to hit the refresh away missions button. I've done 4 away missions so far and already got the first 2 awards in the battle pass so I should have 75 refreshes but it won't work

[neat kestrel]

Seems anyone who is too low level to be specifically directed to the 'unknown alien' populated systems for the Rescue the Crew - SMS event is instructed to kill any hostiles in certain level ranges but isn't getting any credit.

[lusty field]

Ok thanks

It worked

[neat kestrel]

So this version of the event works:

While this version is broken:

[neat kestrel]

Glad to help 😄 had to do the same myself, hence the instantly available description of how to do it lol

[ivory geyser]

I'm seeing an occasional glitch with speedups. I apply the speedup but the timer doesn't drop. Behind the scenes it has reduced the time though.

[neat kestrel]

BTW our lower level members have threatened to start starving their tribbles if you don't fix the Rescue the Crew event 😛

[native oyster]

No the BP event says kills any hositle or specific armadas. Not scoring anything for it

[neat kestrel]

Yeah that one I can't help ya with. It worked fine for me but I wonder if it's a similar issue with the RTC one where different level players are getting different 'versions' of the event and only some versions are broken.

[spiral venture]

Try basic trouble shooting it like the caches and stuff

[ivory geyser]

I just witnessed a burial ship armada disappear before the countdown ended (no one else got it first).
Then another armada was started in the same system by the same player and its timer only had a few minutes on it as if it was continuing the countdown from the original armada

[neat kestrel]

I'll have whatever they're smokin' 😄

[ivory geyser]

Think I was just confused about how fast those ones are added to bad lag since my phone OS 'updated'

[royal turret]

Where are the binary's now with this new arkI cant find them thay got my ship

[sterile flicker]

Game ist updated, but Battlepass Event ist not counting, when attacking ships

[neat kestrel]

I'm just curious what level are you? Because I've seen that report a lot in here today but it's not consistent for all players.

[sterile flicker]

I am at Level 33

[neat kestrel]

And where are you killing? i.e.: what faction/type of ships?

[sterile flicker]

Normal enemies in fed space. Tried lvl 30 to 36

[neat kestrel]

Ah ok... just asking because some were saying they were killing augment space ships so I figured maybe it might be a faction specific issue

[sterile flicker]

It counted the first ship that was killed and then stopped

[neat kestrel]

Of course depending on your server population it could also just be bad server lag as there have been times in the past where events took up to 10-15 min to register points... just sayin'

[sterile flicker]

Yes. but not 1,5 hours 😅

[summer agate]

Can't refresh away missions if you've completed all of them

[fallen sky]

And reason why after getting the gifts I still can't see where to build the shuttle bay, can't build it, and research is a white box that when selected had a continuous rotating circle? I've rebooted several times all with the exact same result

[modest citrus]

Description of the raffinerie is missing:

[lilac seal]

Shuttle bay does not seem to be adding the weapon damage bonus. I have upgrade the building to 24 and haven’t seen any difference in my ship values.

[bitter ridge]

Navigation target lines keep vanishing 🤣🤣

[woven nest]

Have bay lv 17 and cant see any away mission

[native oyster]

Shuttle bay level 22, no away team missions

[lilac seal]

Update your app

[native oyster]

Tried already. No update in apple store or it tells me I have the latest version.

OK, after hours now the update is available.

[lilac nimbus]

I have run into a problem with the away missions feature not launching after construction of my shuttle bay. Base level 29 player. Shuttle Bay currently at level 11 tiering up to level 13. I have a iphone 12 set for app updates to install automatically. Seems like I have had similar issues in the past with the launch of new arcs where the game will not update until the next morning. Phone had been rebooted several times. My IOS is current. Any ideas as not being able to launch away missing is putting me a day behind at least if I have to wait over night b

[native oyster]

You need to see this image during loading. If you only see Spock you have the old version.

[lilac nimbus]

I'm not seeing that image either

[neat remnant]

The new update (30.0.0) appeared on my iPhone, but not on my iPad where I play the game

[neat kestrel]

OK so for those on iOS, go to the app store, then account, then upscroll your recent updates list to refresh it. If you're not on the latest version of the game it will show a pending automatic update there that you can manually trigger.

For those on droid, I dunno

@ Scopely can I get some tech support pay for this please? 😂

[solemn egret]

I have the same problem, latest version iPhone, shuttle Bay lvl 12, still no away Teams!

[neat kestrel]

Latest version of the phone or the game? See my post above to update your game client

[naive steppe]

Anyone has this problem ?

It has increase before but now remain zero

[glacial dragon]

Got 3 members in my alliance with the same problem. No away missions tab.

[neat kestrel]

Are they all on the latest version of the game? You need all 3 of the following for away missions:

1. latest game client
2. research for shuttle bay completed
3. shuttle bay built

[gaunt hill]

Hello, i just got an annoyin problem. The game doesn't recognize my account when i try to make a purchase, as it asks for my second gmail account. The accounts used to login and to pay have just become different

i never used the second account for games on my device.

[neat kestrel]

If iOS did you change your email associated to your AppleID in the past? If droid, ditto with the Google Play store.

[solemn egret]

Latest Version

[neat remnant]

Thanks for the app update trick worked perfectly, now have shuttle missions

[gaunt hill]

Never changed, i never used the email the game's tryin to use to pay

I'm on android

[neat kestrel]

Then you'd be the first person I've seen so far who had the latest game client AND the research and construction done and still couldn't access away missions.

Do you get the TNG loading screen? or the old one when you load the game?

[woven nest]

I have update many times no problem resolved

And have spend 50 eur ,and no service,this assostanze of game is

Shit

4 50 eur can have more

Resolve y problems and ,dont make things dake

Fake

[reef coral]

If I have researched away team enviro suits already, how many away team assignment slots should I have? I have 2 and the research wording seems to suggest I should have 3 or 4.

[woven nest]

I pay 4 an assistanze ,in the game ,and i have noone,
Resolve my problem ,i payed 4

[nova skiff]

Another mysterious floating base

[woven nest]

No assistanze

[neat kestrel]

Assistance is in-game thru the support link. This is the bug reports channel.

Any assistance you get here is voluntarily given by other players 😉

[round raft]

Iam searching clues to missing away tab and see that many players are ecperiencing same problem... Already building shuttlebay with research done but without changed Mission screen and missing away tab... Also reported by two players, game client is up to date... We are sending reports to scopely via in-game ticket...

[neat kestrel]

Is the game client fully up tp date though? which loading screen do you get when loading the game?

[round raft]

Tng

[neat kestrel]

Have you tried clearing the localization cache under settings > general?

[coral nebula]

Mee too. Shuttle Bay at Lvl 23 but no Away Team Tab (only Missons, Daily Goals and Archived).

Yup. Loading screen still showed Spock. After app upgrade team tab is available.

Thanks.

[dense mist]

Hostile is not giving battle points

[native oyster]

error message received after opening a premium recruit chest.... the transporter didnt open like normal to reveal the chest. tapping confirm just took me back to the HUD.
Not sure if chest was received or not. Guess it'll be a ticket job.
server 157 - android latest version public beta track

[solemn egret]

I get the old screen, but I have the new Building.

And the App Store says, I have the latest Version

[neat kestrel]

OK so that means you don't have the newest client.

Go to app store > account > upscroll your update list

it should refresh showing pending updates

[solemn egret]

How can I have the new Building Without Upgrade.

I also restarted App Store

[neat kestrel]

Because for some reason the building was able to be pushed with a soft update to the client but the functionality requires the newest client.

[solemn egret]

No updates!

[neat kestrel]

Most likely they already had the building in the game assets some time ago

[solemn egret]

Ok I see

[neat kestrel]

OK are you doing what I said about upscrolling the app store recent updates list to refresh it?

[solemn egret]

Then I have to wait For an Update

Yeah several times

[neat kestrel]

That being where you scroll up even though you're at the top of the list to get it to check for changes

If not, and you're still getting the spock loading screen... then someone at the HQ has failed to push their update properly across all regions possibly

Or the app stores are being annoying about passing the release in some regions

[solemn egret]

Yeah might be. I play the english Version on a german account.

Thanx anyway

[solemn egret]

Upscrolling finally worked, now there is a new Version.

👍

Took 3 restarts - and several scrollings

[neat kestrel]

Yeah it may be that some regions of the app store are taking longer to push the update despite them all being released at the same time by the devs.

[solemn egret]

Thx a lot

[uneven sigil]

I still can’t see away missions and My shuttle bay is lvl 12. What am I missing?

[neat kestrel]

Do you have Spock or the TNG loading page when you load the game?

if it's Spock, see above about force updating the game client

[uneven sigil]

Let me try that

[uneven sigil]

Thank you

[sick bobcat]

Did all i need to do still no away team feature. Ive reloaded, shuttle bay is built and nothing

[drifting cargo]

Shuttle bay is not giving options for away missions and cannot advance research. Same As others.

[sick bobcat]

No away team tab wtf

[sinful summit]

Actually, I think the timers might be correct, but my mining speed didn't actually increase. So the timers are counting how long it SHOULD take with the prime mining research from the Away Missions tree, but it's still taking as long as it did before the research.

[neat kestrel]

For everyone saying they don't have the away missions tab, check your game loading screen. If it still shows Spock instead of the enterprise TNG loading screen you will need to do a forced update of your game client in the app store or google play store.

[sick bobcat]

There is no forced update in apple store!!!!!!!

[neat kestrel]

App store > account > scroll up from the top of the recent updates list to refresh it

Some people have said they've had to do that last step a few times to get it to load new updates properly but it should show a pending automatic update if you're still on the old client with the Spock loader

[sick bobcat]

There is no option in itunes or app store for me to refresh the game

[neat kestrel]

And did you follow the steps I just typed for you?

Because that's the only way to refresh the updates list in the app store

[sick bobcat]

Theres no account option in my app store

[neat kestrel]

app store top right corner looks like a little person outline

[keen surge]

Works fine for me, though increase is just another bonus to base so typically will only be small increase
@lilac seal stats on the ship itself are not increased, so no increase in ship strenhy, but actual damage caused is increased.

[willow oyster]

Ah ok, that explains a lot, but it is just stupid to don’t add this bonus damage to the ship stats -.-

[sick bobcat]

No option to get update ive already hit open

Try again smarty pants

[quick marlin]

Dudde

[quick marlin]

such hostility to people trying to help

[neat kestrel]

scroll up at that page to refresh updates list

[quick marlin]

@sick bobcat if you're looking at purchased you're one page too far. Go back to account and pull down. Here is a demonstration.

[neat kestrel]

if the game client is out of date it should show in that list as pending an automatic update

[quick marlin]

See how the new update to spotify appears when I do that?

[neat kestrel]

There ya go... way to do it in both droid and iOS

[neat kestrel]

And before you get snarky with me... try following the actual directions I gave 😉

[sick bobcat]

Scrolling up made it disappear you actually have to click on it thanks smarty pants 😂 that was painful

[quick marlin]

You're welcome.

[willow oyster]

Well I tried some hostiles and didn’t notice a damage increase, the description: increases your ship weapon damage is also very unspecified, so the damage bonus for the basic weapon damage wasn’t clear to me at all tbh

[neat kestrel]

In the area I was talking about in the account screen scrolling up (not down) refreshes the screen. Just like almost any other scrollable list based iOS app (such as email etc).

In the app store search, you get nada because that's not where I told ya to go 😉

[quick marlin]

I literally posted a video showing it working but I guess he needs to feel like he did it all by himsewf.

[neat kestrel]

All good. I'm not Scopely or Apple tech support so I think I'm done trying to help everyone with the same question 20 times so far today 😂

[quick marlin]

I used to be the latter and old habits die hard.

[keen surge]

Bonuses are almost always on base numbers. This is standard practice for STFC.
In my testing I was running 552% damage bonus already, so an extra 35% from shuttle bay is a relative increase of only 5.37%. So expected increases are not much.

[willow oyster]

That is so bad, I actually was happy about this and was thinking hostile grind is easier now even if I don’t have one of these stupid skins😭

[native oyster]

battle pass at ops 36 -s157
battlepass doesnt seem to have enough mission keys to complete the event store missions
wolds apart 10keys = mnilestone 4 - correct
blind data 40keys = milestone 12 only has 20 keys
focal point 70keys = milesonte 18 only has 40 keys

[quick marlin]

Been asking about that...

[lilac seal]

So it should show in the battle log in theory but like everything else in this game is hidden

They need to do a better job of showing actual increases or decreases instead of this bs scopely math

The lack of clarity only creates hostility and an environment of distrust.

[pallid schooner]

It appears the REFRESH NOW button is not active to refresh away missions. Is this by design or a bug?

[calm gulch]

I'm curious too. Sent an ingame message to support

[keen surge]

I mean, yes, but that is the same for the other 500+% damage bonus that I had on board. You see it in the damage numbers only, and the formula used is pretty straightforward as well as sensible to prevent numbers from escalating dramatically (alternatively bonuses would have to be much smaller to keep the increases manageable, or the game would need to scale much more dramatically to accommodate).
I'll be honest though, this works exactly as expected based on every other bonus in game; I knew the answer before checking the numbers. I do not understand the feeling of hostility with par for course 😅

I would like to see info tabs that show actual total bonuses vs hostiles/PvP/Armadas/stations though.

[fallen sky]

Earlier I had no way to build shuttle bay or do the research. Updated the game again and now I have 72k of the event complete and still don't have a shuttle bay PR any way to research away teams

[modern solstice]

Currently I can't do more research but everything is how it should be

[keen yarrow]

Same issue as neena. In mission page the away teams tab does lot show up for me. While all other aspects of the game update seem to be showing up.

[modern solstice]

And non of my away missions giving me the materials to do research

[neat kestrel]

They will

the first couple will be the items needed to do more 'advanced' away missions which will give items for research

[neat kestrel]

If your loading screen for the game is still showing Spock instead of the Enterprise, scroll up in here for instructions on how to force update the game client.

[modern solstice]

I did first 2 only after lv10 building rest when it was 24 there is something wrong

No I have all updates installed

[neat kestrel]

No, there isn't lol the away team missions are random. Some give the starcharts and some give other rewards including the research materials.

and I was referring to slicknicker's comment when I spoke of updating the client

[modern solstice]

I have done a few away missions now no mats to do research only officer xp and ship xp

It's a strange one

[neat kestrel]

And as I said, they're random

I've gotten two with just the starcharts, two with research mats, ship Xp, and a chance at latinum, and another with just starcharts again

[modern solstice]

But should have gotten atleast 1 with research mats by now. I have 3 different amounts and the 1 is lower than this one and got research mats ALOT actually

[lilac seal]

It’s because when you pay for something that says +100% piercing or whatever it is and the reality is that it’s maybe 5% makes you feel like you were sold a lie. +100% cargo is a good example. Tool tips are misleading. You can’t tell what base values are anyway.

[neat kestrel]

Honestly a few hours into the new content isn't really a large enough sampling to say 'should have' to anything yet 😄

[modern solstice]

I have done 7 or 8 already only xp and a bit of lat

Just strange

[neat kestrel]

For all we know the chance of getting a research mats one could be like 1 in 80 lol We can't say until more data is gained over time.

[lilac seal]

I’ve done enviro suits research. Where is my 3rd mission slot?

[modern solstice]

I'm not even getting any missions for the mats just xp and lat

[keen yarrow]

Ty for the instructions lusiphur it worked

[modern solstice]

Hopefully just a bug that will be solved. On my other accounts everything seems to be working fine

True lus well let's see.

[neat kestrel]

I still say it's likely more a RNG string of bad rolls

[modern solstice]

Well let's hope 👍

But I'm not buying anything till this is fixed atm though

Battle pass can wait until we know more

[bold basalt]

My daily kill hostiles is not counting.

[modern solstice]

I have that aswell

[neat kestrel]

see #⚡-mod-announcements

[modern solstice]

But I restarted like 20x and it picked it up

[neat kestrel]

might require a restart to get them hostiles registering proper for ya 😄 now that they've "fixed" some of that

[modern solstice]

Putting up a bug report channel might not be the best idea 😂

[neat kestrel]

Well I mean... it does give them access to people reporting actual bugs.

But it also seems that most people don't scroll up... even a little bit... before posting the same things over and over again.

[modern solstice]

Frustrated thats why

[bold basalt]

These are my normal daily kill 5 lvl 30s and 25 lvl 31s

[neat kestrel]

Ah well could still be related to the same thing that was causing NPC murder not to register for some of the events tho 😛

[modern solstice]

Shields had a problem before the update today aswell

I got raided because I couldn't access my shields in any way

Luckily I was able to get it back because other people had the same problem

Hopefully with this new group and channel we will be able to get help faster and bugs fixed faster

[keen surge]

I definitely agree that base values need to be more transparent in-game, however most of the expectations that I see just make no sense if you actually think about them.
You either have: 1) +100% protected cargo should make all of my cargo protected. Ignoring that protected cargo is a number separate to cargo capacity and so there's no reason to think it would do that or how it would make all other protected bonuses useless.. most people would have some protected cargo bonuses to know that it works on your protected cargo number (which makes sense)..
And 2) that it should apply to the current number. But, this gets weird and silly if you actually think about it. Like if I added 4x 100% bonuses then they would expect 16x the base number, but if you add 1x 400% bonus they'd only expect 5x? And what would happen when you promote Tpring when on a ship? Would for example 200% to 400% becomes 9x increase? Or if he's off the ship is the extra 200% worth less because the protected cargo is now lower that he's removed? It becomes nonsense..
At the end of the day base value X (1 + bonuses) is not new, it makes sense, it's simple and it works. But. Scopely do need to make base values more transparent in-game. We shouldn't have to go to LCARS to find the numbers to do math on.

[sand roost]

the new prime: prime materials extractor - isnt working
it displays a faster mining rate but the raw mats arent added to ur cargo hold at that rate. manually calculating the hourly rate matchs previous speeds and not the newly displayed value. the timer also shows 0secs remaining until the node is empty as the estimated mining time is based on the displayed mining speed not the real speed

[lilac seal]

I mean that’s a long ways to get around a lack of transparency. You don’t need to make nonsense arguments when you have clear tool tips whether it’s research, Officer abilities or ship stats and abilities.

[lusty mauve]

I just destroyed 25 hostiles and just noticed they were not registered

[neon compass]

I destroyed 80 hostiles today — none are getting registered for any event nor dailies

And yes, I saw the announcement. However these are level 50 hostiles and I’m ops 50.

The announcement did not talk about that.

[desert arch]

Working as intended

😂 😂 😂

[native oyster]

https://discordapp.com/channels/509679626763632640/657339714097119252/841812827432943627

[keen surge]

Did you complete all the ones that were listed available? Refresh is still a few hours away.

[desert arch]

I didn't

[keen surge]

😬 just none offered since building it? Ouch

[desert arch]

Have just sent 1 shuttle so far and didn't got any new missions when have researched the new tree

Maybe i need to upgrade this building lil bit more

😆 😆

Or just spend another 100€ to do some researches

[keen surge]

I wouldn't 😬 I did hear from others that 1 of the extra slots maybe isn't working, but I have 4 on the go right now F2P and at lower upgrade level than that. But I expect that if I finish them all that they'll be no new ones until refresh ticks over. I would wait for refresh and then compare again maybe..

[rugged mural]

Anyone else having issues with not getting credit for bounty hunter kills for BP event? The event spells out defeat any hostile. It does not show any exclusions so I should be getting credit. Also, it does not say attack or must be actively hunting, it says simply ANY and DEFEAT. @native oyster

[desert arch]

Why do we have those when can't use them

[kind cape]

So I have the research done for three away teams but only get offered two with no refreshes. Bug?

[upbeat hinge]

I'm stuck on the loading screen and won't login

[slate willow]

Same here. Server 24 i believe

[desert arch]

@upbeat hinge the app is telling you that the time has come to quit this game

[upbeat hinge]

@desert arch don't be a dick

[woeful aurora]

I finished the first 3 research of the new tree, should have now 3 slots for away teams, but only have 2

[woeful aurora]

So same as @kind cape

[upbeat hinge]

I'm in game now but thing arnt being loaded up aka hostiles

Also have been a few times going from one system to another game freezing

Plz help

[native oyster]

Missions 6-10 in event store vanished….

[native oyster]

tried clearing your localisation data via the ingame settings?

[desert arch]

@upbeat hinge didn't know that you just sarted to play😆

[upbeat hinge]

@native oyster ok ill give that a try

[native oyster]

geting stuck at 76% loading is usually a connection issue. somewhere between your device and scopely. Swapping from mobile data/wifi or viceversa sometimes resolves this

[upbeat hinge]

It's still not working getting stuck at 76%

I don't have wifi

@native oyster

[desert arch]

Oooh now the timer went to 0 😱maybe i get soon my new missions yay

[upbeat hinge]

I'm getting time out issues

I have cleared localization and still having connectivity issues

[native oyster]

re: the 76% - it'll definitely be a connection issue. might not be anything on your device/or scopely end.... it's an issue somewhere along the route between client & server.

[desert arch]

Only those buttons are properly working in this game

[native oyster]

hardly a bug

[upbeat hinge]

It's making it to were I can't play game

[desert arch]

I had never a bug there wonder why 🤔

[upbeat hinge]

Nothing is working

[desert arch]

I can feel your pain about when i was lvl 13 i wanted to quitt aswell but than i got permission to use my wife's CC since than i can't stop playing

[turbid mesa]

Are you ever going to fix these warp paths, 11 mins to fly around the galaxy when there is 2 paths parallel to eachother that should be able to be used...

[desert arch]

Its about warp path it works like it should

[upbeat hinge]

@desert arch that's not wht I mean I was say like nothing was working

[keen surge]

The warp range required to travel the direct path exceeds the warp range of your ship. Warp range is set by the paths between systems, not the system itself.

[vestal fog]

Android Samsung Galaxy S9+ with the latest app update

[turbid mesa]

But surley if i can get to all the systems around that path then i should be able to use that path between thise systems, that logic makes no sence

[desert arch]

Be lucky that you have any missions

[vestal fog]

the warp paths are the warp range, not the system's

[vestal fog]

well, with how long these away missions take, and the rewards you get from them, it's not very amazing.

The $100 away mission speedup pack is far from worth $100, the return on investment is like $5 tops. so I'm an idiot for even considering buying that pack when I get $5 worth in return, not worth it by a long shot.

[near parrot]

my first away team mission failed, because i use the 12h speed up. "Title Error" with a confirm button ... but now all away team mission works ... I dont use speed ups any more ...

[vestal fog]

@near parrot away mission success is based on using officers which boost the Key Stat (Attack, Defense, or Health).

[near parrot]

I used it correctly ...

[vestal fog]

did you have 100% success?

[near parrot]

that I dont know anymore ... but all other mission works, even I have 89% i got a reward ...

[vestal fog]

you know scopely RNG is the worst right?

[dry oasis]

fun part is when you get the Exact same mission for all your away slots. Somehow got the Tactical Simulator to fill up all 3 away slots when the last refresh hit. waiting to see if happens again at the next refresh to see if something going on that makes it so get the same mission for every slot.

exact same mission requierments, same mission reward, and timeframe.

[pale lily]

Away mission window is not working. Finished first set of assignments and it's not refreshing. Refresh button doesn't work

[worldly sluice]

as far as ik nobodies is!!!

[short vine]

At first, the timer showed 00:00, and after restarting the game, it disappeared.

[fresh stump]

Got same issue for the Away team. 00h00, and can'T refresh

the fact that we have 4 events related to Away Team, that is a problem

[slate willow]

Almost an hour later and still not able to log in. On iPhone 12 Pro Max. Tried on my home WiFi and also on Verizon 5G network. Stalls at 91%

[fresh stump]

Have you tried to reboot your phone? (ok im runnig away)

[slate willow]

No dice. Restarted phone. Also tried from iPad Pro 12.1” 3rd gen. Same result. Stalls at 91%

Is there a way to alert support?

[fresh stump]

have you tried to clear cache from the game? (not the data eh)

[slate willow]

Thought of that, but you have to be in game to clear cache

[fresh stump]

no, pass by the app

in game it is the clear localization that works

[slate willow]

iOS has no options in settings to clear cache that i can find. I could uninstall and reinstall. But that seems extreme when I’ve confirmed login issues from two different devices

[fresh stump]

ah right, sorry, Never used iPhone

my bad

[kind nest]

That is the old splash screen. You need to go into the App store, click the title, then update your game

[fresh stump]

nice catch, didn't realized

[ashen portal]

When sending a ship across system and entering chat, the white line and landing mark disappear. If I don't retarget before it "lands" then it is rubber banded back to where it started.

[lusty mauve]

I am registering kills in Hostile hunt using my D3 but when I use my Bortas the kills do not register

[hearty latch]

Why is there a blank spot here?

[fresh stump]

this is just the area for the unarchived button. they didn't remove the area after in

[hearty latch]

Based on your screen background, it doesn't look like your game is updated.

[solemn socket]

Same for me, and I’ve only got 1 slot despite doing research to get me 3!

[native oyster]

client has been running so smoothly up until now. 0255bst.
memory leak client closes every 15-20 mins for the last hour 😕
[not sure if relevant but it got worse shooting klingons in valeta. was fine when doing normal daily activites ie mining/normal faction npcs/lvl 37 swarm]
s157 latest version public beta track

[slate willow]

Was an update released after the arc started?

I was on earlier and completing away missions

[brittle ruin]

So, does the new prime mining research not actually work?

My timer gets to 0 faster, but the mining doesn't actually go faster.

It's like the Northstar, but for all my mining ships now.

[keen surge]

North Star should be the opposite, hits 0 faster than timer states.

[brittle ruin]

Yeah, you're right. It's been a while since I've used it.

Ok, it's the opposite of my Northstar. Lol

[keen surge]

I believe it's been raised with the higher ups, few complaining about it this morning. Par for course 🙄

[native oyster]

yep, got me as well. started away-mission as soon as i built it. levelled up the building while "away", did the 1st research for 2nd away-team, sent that one as well, kept levelling.
-> grey out.

[slate willow]

You were right. App update needed. Just realized i was playing game on my Samsung phone at work. Left it there and started game up on unupdated iPhone

[native oyster]

after restart the timer vanished, did a building level up inbetween

[fresh stump]

the devs would need to aknowledge the Away team bug soon, so we know this is handled

[native oyster]

they did https://discordapp.com/channels/509679626763632640/657339714097119252/841812827432943627

someone is doctoring around ^^

with this all hope is gone, can't even wait till it might be done "later" ^^

[hearty latch]

Is it me or was the previous portrait for Swarm correct?

[fresh stump]

I thought the same thing lol

[carmine canopy]

When is the away team refresh bug going to be fixed? There is an event around away team missions.

[manic spoke]

Is there an event bug where you don’t get the free cadet chest?

[olive wraith]

Shuttlebay weapon damage bonus not reflecting on ship stats = bug

[prisma echo]

Shuttlebay not working on the same account, on different devices, but my friend's account shows away missions fine.. How do we do events if we can't do the missions

[open stump]

Another great update you didn't bother to test huh. What's the point in having 4 mision slots unlocked, and refresh Tokens if you cant use any of them. Looking forward to the crappy compensation chest that supposedly makes up for not allowing us to compete in another unique event.

[desert arch]

Lol welcome to my world 😂 😂 😂

[vernal vessel]

Points not correct for event shuttle bay. I'm at lvl 6 and I still need 30k to complete event at 200pts per level it means that I will need to lvl my shuttle bay to 155 in order to complete the event. Seriously!

[keen surge]

I believe that you're referring to the alliance milestone event, which you are meant to complete as an alliance.

[native oyster]

can confirm, that one is working as intended, enough other things to nag about xD

[edgy finch]

Getting the same timer zero cant reset

[coarse geyser]

Are still working on the issue of refresh

[whole latch]

Hey Scopely, how about fixing your update glitch on server 193, that stops me getting into the Augment faction store/space which has been left unresolved FOR OVER A YEAR 😡😡😡, before you start spruiking this new TNG arc???

[quartz yew]

<@&509691205798592532> mining timer bug is back and this after the new prime research

[sand wren]

Nice to see that things are still broken

[red hornet]

not scoring in battle pass - (restart phone , cleared data / uninstall it reinstalled it) missing points been auto killing all night and event should have been completed , nice to see the standard of work still is not improving

[brazen crest]

I now cannot see my warp or impulse path ever

[sand wren]

something else I have noticed

[tranquil valley]

Have the same issue. Hostile kills are not registering for BP. I did fine however that the systems in the "
Rescue the Crew" event were registering for Hostile Hunt.

[red hornet]

all other events scoring no problem its just battle pass

[clear cairn]

Morning all. I have away missions issue on server 150 too

I have the latest version of the game

[hazy trench]

In 188 as well

[winged girder]

Same in 168

(previously indicated it would refresh at the end of this hour

[dull terrace]

132 too

[thorny venture]

181

[split solstice]

176 same problem. When will the developers normally test updates before the release?

[upbeat ingot]

132

[fallen rock]

UPDATE - Invalid bug report, I did not understand that the armada logs do not show all officer activations. Please disregard. "After downloading todays update, my battle log no longer shows my officers abilities triggering. Example: In the last 4 armada's (13, 4, 23, 7 rounds), Kirks Inspirational does not show a single triggered event for my ship. It shows for others, just not mine. When others check the battle log, they can see it triggering for my ship. Looks like the change to the battle logs broke this."

[verbal robin]

Also can't refresh away team assignments 🙁

[ionic hedge]

Mining times going bogus.

Flight times suck, mining times now, too. Great job.

[rugged fossil]

Can't refresh assignments, no auto refresh just research can add a new slot...

[brave ice]

no refresh??

[winged girder]

Refresh still happened

[clear cairn]

After completing a research from the new research tree away missions have refreshed. Timer is still frozen and refresh button doesn't do anything

[keen surge]

Battle reports only list 1 when there is s duplicate activation, always been like that.

[regal fern]

since yesterday, my game will not start from I-Phone. changing to I-Pad works, but I play 90% on phone. no update available in Appstore.... help

[brave ice]

look in your app screen in shop. sometimes it doesn't show in the overview. some of my ally member had the same issue

[latent dove]

Same problem, auto refresh been sitting at 0 for hours,nothing showing up. Manual refresh doesn't work at all anymore (used it once b4 and worked). First time reaching 0 with the timer though.

[brave ice]

some of my server said, finish a research and it works. i doesn't try it so far

[latent dove]

Oh yeah, i am gonna try. Thx @brave ice

[brave ice]

please report if it works or not

[latent dove]

@goku didn't work. I just started another research and gonna speed up again, maybe it didn't register first time. I'll report back

@goku still doesn't work. The timer is blank and the refresh now button does nothing. Seems to be common, few players have the same issue in my alliance. Tried restarting the phone, cleaned the cache, even reinstalled, no dice. I sped up 2 researches to make sure, did nothing

[brave ice]

that's really bad

[compact dirge]

If your assignments didn’t refresh please PM me your user ID

@brave ice @latent dove are yours still stuck?

[brave ice]

no refreshing in away missions so far. it's an issue for the whole server

[compact dirge]

And you can confirm you’ve restarted client? What server are you on?

[brave ice]

i restarted/cleared cache/cleared localization. i'm on eu132

[brave ice]

pm send

[simple cloak]

I get also the mining speed bug after applying the Prime Mining research. The timer on the tooltip updated to the new mining speed, but the actual mining speed is unchanged, so the ship mines till it reaches 00:00, and then it continues mining till node is empty. I calculated the time and I got the exact same mining speed I had before applying the "prime"on a specific ship/crew setup I use often.

[compact dirge]

We have raised the no Refresh issue and Scopely are aware now

[brave ice]

thx

[scarlet helm]

not resetting

[native oyster]

Have a problem no Assigment bar (still old Archive bar) and have shuttle bay building but no action bar in the shuttle bay ,what to do with it?

[brave ice]

update your game. look into the app in store if it's not shown in the overview

it's an issue mostly by ios user

[native oyster]

Thx - working!

[woeful aurora]

I have similar issue, nit fixed after update: no refresh, shows 00m 00s, have one away team in progress but have unlocked 4 from research

[sage spoke]

Problem with time for mining.

The only difference with before the patch is that i bought th Premium research in the new tree to accelerate mining

Spot was 30000 when i started it

[woeful aurora]

Only 1 away slot, refresh not working, yet research unlocked (and updated the app mn ago)

[latent dove]

@compact dirge Yeah still stuck. Timer is blank and the button refresh is active but doesn't do anything

[boreal jay]

Still stuck on away missions in server 189

After the update

[keen surge]

Just as a point of reference for the bug report @compact dirge I also have 0 timer, but I'm 99.9% positive that my actual refresh time isn't until another 71 minutes.

[swift dust]

I have raised it

[boreal jay]

Ty 😊

[tranquil venture]

Yeah quite a few people including myself are getting this

[keen surge]

Yes, very common issue. But I'm suggesting that the timer is wrong, just have to wait 1 hour and see if mine refresh as expected 😬

[latent dove]

Yeah but then the manual refresh button would work and it doesn't

[keen surge]

I mean, I would have the button not work if the time remaining was 0, so it's possible that it's not working because of the timer also 🤷‍♂️ Will see in 47 minutes..

[elder ruin]

Many people on 187 experiencing the same refresh/timer issue

[indigo cradle]

Been this way for over 3 hours now

[nova jackal]

Have updated the app and still not able to refresh

[drifting lichen]

I am having the issue with the new prime mining research where the timer is hitting 0 way before the node is empty and I'm not actually mining any faster than before. This is really not acceptable for something so expensive

[swift dust]

They are looking into it

[torn stone]

lost on time and money spend

[drifting lichen]

Thanks, at least they are aware of it

[spiral portal]

Is anyone else having trouble with the daily tasks not regestring hostile harbringers. This i the second day for me

[pallid shoal]

Stat bonuses for crew aren't affecting officers in away missions, such as prime officers

[ebon brook]

New bug, hostile hits not scoring

@swift dust

[swift dust]

AFK grinding? Need specifics

[swift dust]

Thought so ... asked and waiting for reply

[ebon brook]

@swift dust I can go back another 2 hours of logs grinding constantly if needed

[swift dust]

nope .. see my last comment

My guess is that AFK grinding no longer contributes to tasks/goals & events (both technically the same thing).

[ebon brook]

Some of them I was live hitting

[vocal herald]

Did not get the extra away team slots after unlocking them with research.

[late mica]

Visual bug. Only happens to the Vi-dar.

While in warp.

Or targeting enemies.

[spiral venture]

Restart your game

If that doesn’t fix it clear your caches

[late mica]

Done them both. Before i even posted this. No fix.

[spiral venture]

U on IOS or Android??

[late mica]

Android user.

[red hornet]

game over then - without auto killing i would need to be full time 12 hours a day player and no game is worth that

[spiral venture]

Ouch then idk what to tell you more 🙈

[arctic creek]

Anyone else having the Prime Materials Extractor not work correctly?

I see Agreal is

[peak crystal]

yes, same AFKBot. I hope it will be fixed on a short term

[native oyster]

what happend why a get not the crew?...my shutlle bay is now lvl 13

[keen surge]

Have you checked under recruit?

[native oyster]

yes a have

[placid shell]

Scopely may need to update epilepsy warning...

[native oyster]

look nothing

[icy gazelle]

Standard Recruit, scroll down

[native oyster]

see my pics up a dont have the crew

see by the officers the lockt

[icy gazelle]

you don't automatically get the crew for upgrading the shuttlebay

[native oyster]

see lvl 14 shutlle bay

[deft ingot]

Hi. Why do auto kills, e.g. bounty hunters in augment space, no longer count for the daily kills or hunting quests during events?

[keen surge]

there's probably some other requirement, but at least some of us got a separate freebie recruitment with enough for unlock and first promotion.

[icy gazelle]

i think that was ops dependent, lv20+

[keen surge]

@native oyster may be the answer you're looking for? ☝️
In the meantime they have been added in to the standard recruit chests too.

[icy gazelle]

think i spent about 1500 standard recruit tokens to unlock all of them (before the chest was pushed)

Riker was the most stubborn

[keen surge]

but why? They're just the recruits with new faces, even the same incorrect ability description 🤣

[icy gazelle]

gotta catch em all 🤷

[pallid shoal]

Still no acknowledgement about prime officers not working

Any mods on?

[oak musk]

<@&509691205798592532> the damage bonus for the shuttle bay isn't working. The power for all my ships has stayed the same despite my shuttle bay being leveled to 44% ship damage bonus.

[pallid shoal]

@oak musk its base weapon damage the increase is very small

[oak musk]

Yeah but even 44% base damage should show a little...but nothing.

I'm looking at the same numbers for power as before

[pallid shoal]

Thats weird, my frank a jumpedna little

Im really concerned about the away missions and prime officers, it makes rares basically useless at ops 39 for completing them. Even 3 t5 maxed rares doesn't reach 100%

Officer bonuses from research, buildings and territory need to apply to away mission teams asap

<@&509691205798592532>

[keen surge]

it's not reflected in the ship information, which is what drives the ship strength number, I believe this to be a bug as it's an unqualified bonus and should be included. However the damage bonus itself is working in my tests against hostiles.

[proven island]

<@&509691205798592532> currently unavailable to login

[tired breach]

I located a visual bug in the away team missions.

https://youtu.be/aEbA0RX4bvA

[hearty latch]

When viewing and then exiting officers, the page scrolls back to the top instead of where you left off.

[sinful summit]

My new prime mining does not work. The timer runs down to zero before I actually empty the node. It appears, then, that the speed of the ship mining has not increased at all. The timer is how fast it should be emptying the node. So, it's not that the timer is off (like the North Star), but that the mining speed has not caught up to the timer. $99 spent to make it harder, but not faster, to mine.

[brittle ruin]

Yup. I'm about to ask for a refund.

[deep pumice]

<@&509690795536941056> I have the same problem. Please fix or refund.

[reef bone]

I’m wondering why also. If it is a game mechanics change, why was it not listed in the release notes for the last update? If it’s broken, why has there not been any communication?

[open thorn]

My Hostile Hunter and Hostile Harbinger haven't updated with ship kills since I installed the new patch. They didn't update yesterday and they haven't updated since the daily reset. I have cleared cache and restarted and it still doesn't record any kills on ships a couple levels higher than the required for the daily.

[digital sundial]

Have to do it manually now. Hunters don't count when sitting idle

[quiet thorn]

When I try to view this away mission, I get a blank screen and it hangs. Need to restart game to get out of it.

[peak talon]

The new prime research for mining dont work. My ship shows me a rate of around 47k per hour and i have just 41k after 1 hour.

[deep pumice]

I had a mining speed of 41,760 before the new prime mining was active

I have a mining speed of 50,460 with the new prime research say the client. But it mines with the old speed

👉 new prime mining doesn’t work

[crystal saddle]

Missing 1 building and 2 research buttons even after restart.

[fallen rock]

Then why can others see my officer activations but I cant? And are you saying that in 47 rounds, Inspirational never activated twice in 3 rounds of each other? That is statistically improbable.

[keen surge]

No, I'm saying that only one is shown and that there is a priority for which one. One person will have highest priority and will be listed in most rounds, and then the next person will be listed when they fail, and the next person when both of them fail, etc.
As to their reports, would need to see them. It's entirely possible that priority order isn't server set and then each member would get some variation in which they see.

If you want I can pm you the start of all 20 rounds of my last armada showing that only 1 person per round gets a unique ability activation, and despite the fact that 2 of us made up 19 of those rounds all 5 members ended with full shields.

[vestal fog]

Queue Panel is missing a few buttons after extended run time.

[fallen rock]

OK, I see what you are saying. I attacked something solo and the logs are accurate. Thanks for the explanation. I would prefer that the logs show me the officer activations that affect my ship however.

[sharp kiln]

My points 😣

They don’t add up

[velvet vigil]

I feel your pain.

[native oyster]

@icy gazelle no every level get that the new crew and have update my old crew and update the game and more still not get the new crew

[noble moss]

Open the Hostile Hunt event and add up the battlepass points in the rewards. That should equal the amount credited to your actual battlepass progress.

[floral mirage]

found a visual bug, i should have 2 builder and 2 research but only see 1 builder and no research

when i clicked on the away mission icon near the missions button the queues disappeared

basically an away mission completed i got the little green shuttle icon under the missions button and when i clicked on it my builder and research queues disappeared @toxic hornet

Edit: workaround restart game restores the queues

[fresh stump]

Are we gonna get compensation for this away team bug? I just failed on a 100% success rate. Did I miss something at school when I was a kid or what.

[floral mirage]

first day on the job? crew fresh out of starfleet academy? 🤣

[hollow lion]

I still can't loggin into the game. Stalls at 91% every time. Even after a rebout of my linux device.

[floral mirage]

you are using linux? what emulator are you using?

[fresh stump]

IPhone? Make sure you manually upgrade the game on the store

[hollow lion]

I use a samsung tablet

[fresh stump]

Try to clear the cache

[floral mirage]

and try clearing app cache @hollow lion

[hollow lion]

It was working this morning

[fresh stump]

Then it must be you

[floral mirage]

@hollow lion click on settings

then apps

then Star trek fleet command

then storage

then clear cache

[hollow lion]

Tried with an old tablet, and it works. I'll try to figure it out.

[high stag]

When I try to log on it says unsuccessful been like that for 12 hours now.

[fresh stump]

ATTENTION: Avoid the speedup on away team. It will auto fail even with 100% success rate.

[cloud hinge]

I speed up my 3.75 multiplier yesterday for researches, worked fine, 100% without multiplier?

[fresh stump]

Yesterday works fine too. today, several cases of failed at 100% after speedup

and no multiplier

[cloud hinge]

Maybe the % is broken, I noticed quite some point difference between 100% and when it starts to multiple

[fresh stump]

possible. just annoying after waiting 10hours, then decide to speedup, and fail

[twilit grail]

@pearl trench <@&509691205798592532> since this new update I have had to reset the game more than I have had to play it. PLEASE FIX THE GAME

[gleaming kite]

Away team mining research broke the timers. 40k node.

[twilit grail]

And spending 6 hours to complete an event is just plain crazy. The Rescue the Crew event is to hard and costly.

[deft echo]

Faction fighters not scoring for daily hostiles anymore?

[cloud hinge]

The enemy 2.0 killing romulans do not score, on my small account 2 ships afk farming romulans

Being attacked does not score

Attacking treained fighters works, being attacked not

[half yacht]

Here is the opposite of what some people have posted, it says that it is finished, but is still mining (and there is no way that I would have lost mining speed since there were to territory captures this morning, also did not do any mining research today)

[lethal steppe]

in our territory, the nodes look faster. Not sure of actual mining rate. Outside of our territory, the nodes look the same as before. I reported it via the game "contact us" interface.

[storm agate]

I have had an issue with regards to the new Prime Mining introduced in this arc. When mining, it doesn't seem to give a correct time left when saying how long you have left on the node. In my case the node says 00:00 time left yet it still continues to mine as there are resources there on the node still.

[tacit halo]

See how there is 4 options, 2 build and 2 research. How does Scopely get 5? New math?

[vernal cave]

Were you using Elea?

[polar shore]

Hi! I finished an 12 hour assigment 5 min after the refresh but didn't got a New Mission!? 2nd slot Was an 8 hour assigment and got refreshed
Is it considerd that way?

[native oyster]

7

5

[gleaming kite]

Nope

[vapid depot]

The game is pretty much unplayable for me rn. Within a minute or two of logging on the game crashes

[stuck pivot]

If I try and start or view the Scientific Breakthrough or Stellar Cartography away missions it only displays only the Bloodwine Content away mission 🙁 , is anyone else having problems selecting their preferred away mission?

[lofty lily]

Event issue: Even I was part of my Ally all the time, the new ally event is not counting at all on my account

Looking to other ally mates it shows this

All other new events in regards of the Team are also not counting in the right way...

[brave ice]

i see only my first build slot. no research or anything else. i started already new /cleared cache/deleted localization

[pine verge]

Station at galaxy and bigger than a system. Lol ok 😂👍

[quasi bolt]

Glitch with away teams. Won't let me start the second away team without reloading the app because the previously started one keeps loading over and over until restarting the game.

[native oyster]

Having issue logging into game. Stuck at 91%. Server 133

[crisp kiln]

Resource node 3* Raw Ore - (X: 297 Y: -595) in Zova Rhen at least on server 57 stuck at 86 resources available and has been for a couple weeks cannot be mined and doesn't reset - not sure if any other servers have seen this same issue

[native oyster]

for the love of god, can somebody please fix this:

and now when get my new crew???

[wintry totem]

Away mission button greyed out, also if you use the slider to speed up an away mission it eats the speedups and doesn't speed it up at all

[brave ice]

@harsh bough have you heard something about the refresh issue at away missions??

[stable pond]

Welcome to the world of bugged bases bigger than systems

It happens regularly to me since I started this game

[pine verge]

😂😂

[pine verge]

It happens at 2 places only but yes. What a game lmao

[pine verge]

The name should be star trek bug command

[pallid shoal]

0 new missions on refresh

[native oyster]

when get my crew????

[rugged cave]

hit the recruit tab there should be a gift there

[rugged cave]

did you update game?

[native oyster]

there nothing

yes a have

[peak talon]

<@&509691205798592532> Do we get any information about the prime mining research? Everyone has paid for it and got nothing so far.

[native oyster]

this new update

[twin sable]

Why is my warp time 3 times longer?

[native oyster]

when make that bug ??

[earnest oasis]

Hi. Something is wrong with my daily tasks.

[twin sable]

this usually takes 20 sec

[stable pond]

Yes it should 😂

[stoic violet]

The Romulan Trained fighters that hunt me are not counting towards Enemy 2.0 Event when they hit me, only when I manually hit them. Is it suppose to be like that?

[hard jolt]

@brisk geyser Prime Material appears to not actually 'increase' mining speed. The numbers show and the timers are based on that, but does not really mine at that speed.

I have a kvort with tribble, barot says I should mine a 25k node in 58 minutes. But I am seeing that the timer 'ends' but still lots of material on the node.

IE: shows rate should be 25841/hr, but seems to be mining a bit slower that that.

[brittle ruin]

<@&509691205798592532> I second this question

Has it even be acknowledged by anyone yet?

[long mesa]

Seems no points are being collected for killing hostles if you leave them in an area. Is this new? I cant control 4 ships and work long hours so rely on being able tondo this

[manic spoke]

I have the same problem

[solemn canopy]

STHG shmojo wor

King off my hostile's for dailies second day in. A row and 29 wins later I've scorde 5🤯

[timid rover]

The prime mining is broken, it actually doesn’t increase your actual mining speed, it just increases the mining rate shown....hence why you get to zero on the counter and your ship is still filling up......it’s not just the prime too, but the mining buffs in the new research too....

[storm agate]

Is this a bug that Scopley is aware of and will fix soon? That's a big bug considering the cost of this new Prime.

[timid rover]

@icy gazelle has said they are aware of the issue.....but they are also aware that makinnen doesn’t work and that’s still not fixed.....

But as this one is 100 bucks a pop, they might be more responsive

[brittle ruin]

Soooooo... refund time?

[frozen tapir]

Is it just me... You need 120 mission keys to open all new missions available in the event store, but only 70 mission keys are available in the battle pass this month. How would we open all events this month?

[brittle ruin]

$$$

That's my guess

[storm agate]

What, I hadn't heard about Makinnen having issues, what is broken since I use her?

[timid rover]

I put a clean crew on, ie no mining buff, go to a node, test rate, then put her on as captain, no change.....only isogen potentially as it’s been a while since I tested....but her description is like fluffy borg, should buff g4, g3 etc....

[haughty steppe]

Look at my Horizon! The Time said 0 Seconds. Mine Empty. But the Node has ore. The mining with 25k/h is wrong! I mine only with 20k/h.
I bought your prime mine in the new research tree.
It didnt work!

[timid rover]

This is being reported a lot, the prime mining is broooooken

[haughty steppe]

Ok. Thanks. I look at the first time here.

[keen surge]

She looks fine to me in some quick checks. AFAIK she was fixed some time ago.

[half yacht]

So is normal mining sometimes too.

[keen surge]

Missions will only refresh if they're not in progress or ready to collect, so by your screenshot, remaining times, and refresh time that looks right..

[keen surge]

Have you installed the latest update? Another one came out yesterday that looks to fix it.

[shrewd silo]

anyone have issues with their shield staying up? Put a 12 hr up around 12am PST, woke up at 0900 pst and it was down. Another person in the alliance just reported their 8 hr shield disappeared.

[keen surge]

You didn't move, or leave and rejoin your alliance since the event started?

[keen surge]

Missions that are in progress or waiting to be collected are not refreshed, so that sounds to be correct.

[shrewd silo]

move? no on all of those.

moving can screw up your shield?

[keen surge]

Mines in territory are faster and will vary by territory tier.

[half yacht]

The only thing that I know of that messes up shields is having a ship out of base that gets hit when the game is not fully closed.

[shrewd silo]

huh. interesting.

if no one else is reporting it, must not be a thing.

[half yacht]

Shields failing has happened for a while, but pretty infrequently. I have seen the occasional report about it.

[keen surge]

I'm replying to some earlier bug reports, not related to your issue sorry.

[shrewd silo]

ok. np @keen surge

Thanks all.

[lethal steppe]

So in our TC… before my gas mining rate was 26k and then became 36k approx. Outside of territories, it stayed the same before and after.

I was just providing extra info. Something is up with it.

[keen surge]

Shouldn't change in one and not the other.. what tier territory system, and what comparitive gas rates are you seeing now?

[lethal steppe]

I know you are exactly right.. I’m just reporting what I saw. That’s what I also reported to scopely.

[void pulsar]

Yep they took out the auto grind. You have to attack the hostile for it to count on the bp event yesterday and the romulan hunt today. Scopely says do your chores!

[pulsar mist]

Have you tried docking/undocking the ship after completing the research?

[pulsar mist]

Same question as ⬆️

[pulsar mist]

Is this still an issue for you?

[frozen cave]

I can't progress in the away teams research tree due to no away missions sourcing service awards

[graceful venture]

The enemy 2.0 event is not working right. I am activity attacking hostiles of rom. But it is only giving me points for like ever 3rd to 6th kill. I have tried restarting the game and no dif sometimes it will start giving me to points for every kill then it won't.?? I am attacking the same level ships and type

And yes I have the latest version downloaded

I think I figured it out. It has to be a rom ship specifically. Not just ships in rom space

I'm dumb sorry 😅

[sand roost]

Yes, i have sent screenshots to support who have said its now been passed on to the team for investigation

[pulsar mist]

Alright cheers 👍

[brittle ruin]

@pulsar mist I got it yesterday. I have pulled miners off nodes, brought them home, restarted my game, restarted my phone, cleared cache, Uninstalled and reinstalled the game. Still isn't mining right. Timer gets to 0 before the node is fully mined.

It's an issue with scopely, not anybody else.

And if it isn't at least acknowledged soon, I'll be asking for a refund.

[native oyster]

There's an issue with data mining, I can mine and find the nodes, but the squares marking them don't show up. This is happening with corrupted and decoded data.

[acoustic reef]

What happened to the Vi‘Dar? Before the update my maxed Vi‘Dar (1.44 mio.) was able to fill the cargo bay with 290k probes and still had 20% hull left. Since the update I am dead with only 200k probes in the cargo-bay 😡. Same Crew of course.

[delicate quiver]

New patch again today, try that

[native oyster]

@manic spoke oky am lvl 19 see my pics real, weerd why not get the crew

[pallid shoal]

@acoustic reef what crew?

[brazen crest]

Stop this bs

[obtuse sedge]

the officer missions are not showing.. i have researched and built the shuttlebay. but the tab between Missions and Dailies is not there.

[bitter ridge]

Update the app

[frozen cave]

Is your app updated?

[obtuse sedge]

you guys are geniuses. thanks

[acoustic reef]

7 (Cap), 5, 9

[frozen cave]

I wish an app update would get me my service awards ☹️

[brazen crest]

@frozen cave yes

[frozen cave]

Bump

[bitter ridge]

What service awards?

[dry oasis]

the medals used to do the research.

[frozen cave]

@bitter ridge Check the post I bumped

Level 25

[bitter ridge]

I thought they sorted that one

[dry oasis]

Do they lock down the refresh now on purpose when already run all the missions one can in a 12 hour window or it just a bug? i had not finished my missions before the last auto refresh, and after completed the reports could not even manual reset them so have been waiting the 12 hours to be able to send a new group out.

oh there another update checking to see if that does it

[bitter ridge]

Don't know if it is a bug or not, but the way I was lead to understand it is you need to complete away missions before refresh, you complete after refresh you have to wait until the next refresh to get new ones

[hazy elk]

Station outside of a system like a system but not

[dry oasis]

I have seen that happen on and off, often a restart of the app clears it

[hazy elk]

That’s not me

[bitter ridge]

Visual glitch been around for ever it's known but no fix as yet

[indigo cradle]

No update in my App Store

[tight prawn]

Any fix on the new prime mining ??

[muted cairn]

Not yet. Look at recent announcement

[drifting trout]

Did they acknowledge weapon buff not working on shuttle bay?

[pulsar mist]

It works but only in combat so doesn't increase your ship power rating.

[civic jacinth]

I cant log into the game for some reason. I tried multiple times.

[olive wraith]

Shucks...

[prisma ocean]

Last update

Before and after

Spam clicked refresh button it does nothing

[nimble raven]

Can you please try restarting your app and see if you can refresh then?

[prisma ocean]

Did like 4 times

Ill do it again bur

But

Nothing the timer which was bugged disappeared

Lol

[keen surge]

When was the last update? One came out only yesterday.

[prisma ocean]

Ah okay.... seems like the one from today isnt on my appstore yet. Sorry

[keen surge]

If it's iOS that might be about right, always slow from what I hear..

[dusk needle]

The Refresh Now button became available for a few hours (during which time the time counter was also available) and is available still, but after Scopely's announcement that the issue is solved the time counter has disappeared. I have all the latest updates to the game from the Playstore

[delicate quiver]

It seems that if you complete all the missions “refresh now” will be greyed out. Always leave one open.

[nimble raven]

This should be fixed with the latest update today which you may need to check for - some players may not have it in their stores yet. The timer disappearing I'm not sure about, would want to know if it's still happening after players have done the recent update and also restarted app.

[dusk needle]

My latest update was 11 hours ago on Android. Are you implying that there will be another update soon?

[native oyster]

Have 3 slots..... completed several away team missions today.Now only have 2..... clearing localisation doesn't fix any possible visual glitch. latest client - s157 - beta public track
screenshot from when the message posted at 0129bst

[nimble raven]

I'm not sure - could you please look at your App Info and let me know what version # you see?

[native oyster]

how it should look. screenshot from 12/05/2021 @ 0103 bst

[dusk needle]

1 .000. 15361

Google Android

[nimble raven]

Thank you! And you tried restarting the app (after the auto refresh time)?

[dusk needle]

Meaning "Force Stop" and then launch it again or the normal app exit and enter?

[nimble raven]

Force stop

[dusk needle]

Let me try

[keen surge]

Mine's started doing it now too 🤔 restarting game and clear localisation has not resolved.

[nimble raven]

Or e.g. swipe it closed and then re-open, but yes needs to be fully restarted, not just closed and opened. Some people seem to be seeing that timer glitch but past reports I've seen went away on restart.

[native oyster]

i had the issue earlier..... had to completely force the app closed & restart a few times 😕
v 1.000.15247 [ latest i can get ]

[nimble raven]

And you're on the same version 1.000.15361, with the latest update?

[keen surge]

Correct. I've just tried a reinstall and did not resolve either 😬

I'm not going to manually refresh either way, and I know my refresh time now, so not exactly worried over here. But still.

[dusk needle]

This didn't work

[nimble raven]

Ok thanks everyone. If you're currently having this issue, with the timer blank or 00 and the refresh button not clickable, can you please PM me your player ID, app version, and a screenshot, and I'll pass along these reports?

[native oyster]

just cleared localisation /force stopped the app - and the blank timer appeared

[native oyster]

will do 🙈 🍻 thank you as ever 🙂

[nimble raven]

@prisma ocean @keen surge @dusk needle (and anyone else currently seeing it)

[nimble raven]

I've got to run but I appreciate you all trying those steps and sending the details - I have passed all of it along to help the team look into this!

[native oyster]

Thank you so much Leela. You've been fantastic 🙂

[clever ginkgo]

Anyone else got this error ?

[keen surge]

And also @manic spoke
I have confirmation from Leela at Scopely that the free shards for the new cadets are only offered to players 20+ (as was previously advised by mods). If you level up to 20 before the battle pass ends you should get them also.

[keen surge]

Are you using Pike with cadet Scotty?

[clever ginkgo]

yes

[keen surge]

And i guess baby jellyfish with this Scotty in the second?

[clever ginkgo]

no

first one is North Star with pike, monreau, cadet scotty

[twin hare]

Visual glitch

[keen surge]

Ah, just showing the warp.
Pike incorrectly shows an increase in warp range for Scotty, it's all a lie..

[clever ginkgo]

second is vhaklas to show that the system is warp 47 and first one to show I have the warp 47 but when I click get the error about warp path

[twin hare]

I'm having identical away mission, is this normal?

[keen surge]

Yes, with you. Pike shows an increase with cadet Scotty, but he actually only works on abilities that activate during combat; so when you try to use the extra range the server rejects it and throws back an error.

[clever ginkgo]

ok will get pike out and try agin

because already went there

[twin hare]

And also, pike's captain maneuver not showing on battlelogs anymore..

[keen surge]

That's not impossible either 🤔 there are multiple paths to Babel, it may be that you can access a lower range path but the extra range is trying to access the higher range path..

[crystal saddle]

Missing station and reaearch buttons!!

[twin hare]

More bugs HAHAHA

[keen surge]

I believe that may be intentional, as in the latest update various abilities that do not "effectively active" during battles are removed from the reports. Pike is complicated, but given that the client thinks he's always active then this would fit.

[tawdry quiver]

Warp timer when I join the armada:

Warp timer after refreshing:

[twin hare]

Okay, ty2.

[native oyster]

real bad update alot bugs

[zenith patio]

It appears that I'm completely unable to refine 1* Isogen, after completing the whole lvl 25 mission sequence (and resulting missions between Tholians and Breen). According to GC I should be able to - this isn't normal, right?

[clever ginkgo]

@keen surge I just move pike to officer and move monreau as captain and now can reach the system

so the bug is only when Pike is captain

[keen surge]

Yes, Pike will incorrectly show an increased Range. Can I assume that you're now entering from the right through Romulan space instead of left through Federation?

[clever ginkgo]

Yes I did jump from Romulan side to Federation

[sharp dune]

What is the purpose of a peace shield if your station can still be attacked? This has happened to me on more than one occasion. This cost me resources and time and continues to hamper my progress. This needs to be fixed

[stable flower]

Everything is working as expected.

Away teams don't refresh on timer or refresh now button... Can we fix this.

[native oyster]

https://discordapp.com/channels/509679626763632640/509686569649831936/842200074876092488

[torpid patrol]

Still not working.

[weak widget]

ship seems to disappear from the background after selecting crew. doesn't do it all the time. I had to restart the game to get it to correct itself this time.

[tawdry quiver]

Any luck on fixing mining rates for those of us who bought the new prime?

[limpid badge]

This is feature or bug? 🥶

[weak widget]

also, if I warp somewhere or move inside a system and then go into chat while I wait on the movement, when i return to my ship, the travel line is gone, it'll come back after several seconds

[broken marlin]

At least you have missions showing on yours!

[queen glade]

Hello, Away Teams not refreshing automatically and furthermore the button not responding to manual refresh.

[queen glade]

Right after I rebooted the game:

[keen surge]

The timer is showing zero before actual refresh times, refresh should still happen at the correct time for your server (varies). Devs are looking into the timer and button again currently though 😬

[meager lion]

I have the same problem as [UFA]UrzaMaior reported... not showing any missions (after update app from play store)

[onyx portal]

No longer refreshing on S155. Others have the same issue

[digital sundial]

Think everyone having this problem now after updating

[onyx portal]

Stays on 0:00 for hours

[brave ice]

i installed the update but no refresh for away team <@&509691205798592532>

[open stump]

Nice hotfix, wanna try again?... Oh and the stuck banner is back.

[scenic patio]

Guys is there solutions fo crashes? I’m iOS user an the crashes are on every 5-10 min and especially when I try to write msg in alliance or other chats

[crimson wing]

My 8-hours missions were refreshed and started immediately as mission on 12-hours. First were finished right now, second will be finished in 3:40. I think that problem with timer of refreshing

[brave ice]

yes i does. no fixing

[daring terrace]

same

[unique jungle]

Same here does not refresh

[keen surge]

Yeah, turns out their update fix didn't hold 🙄
The refresh should still happen at the correct times, just the timer and refresh now button don't work.
Leela has passed it on to for review and correction.

[native oyster]

More to bolster the case

[fast tree]

Same here.. yesterday was working ok now no; i updated and deleted cache but still no work

[proven sparrow]

The same problem. Game updated, but no refresh.

[azure hawk]

No refresh time, last one stood today, 7.00 iOS

[rigid bronze]

Cant log into game 😩

[hazy trench]

Got a response that it will now work, but its still stuck

[flint flint]

I lost one of my away team assignment slots. I finished the first two away team research projects, so I should have three slots, but there are only two. One slot disappeared when I finished an away mission shortly after the refresh.

[compact dirge]

Then it will show on next refresh

[keen surge]

They only refresh if not in progress or waiting to be collected, so if you collected after refresh then you must wait another cycle.

[compact dirge]

If you complete a mission after refresh then you don’t have a mission waiting on the queue

[timid rover]

Yes, it’s a real issue, many docking , crew changes, the new prime pack and min8ng research only changes the mining rate visually, but the physical min8ng rate as that was the same as before the prime pack

[flint flint]

That is highly confusing. If no mission is available, they should show a greyed out slot or something like that.

[keen surge]

They should give us 1 roll over per slot..

[lavish yarrow]

Where is the update meant to fix the away mission issue? I dont see it in playstore

[native oyster]

Before the update swarm pictures were ok

[timid rover]

You are right, she does have an impact now, but their calculation mechanic must be very different than fluffy borg now.... when she is on full synergy, she gets no where near the increase that 50% fluffy got......

[tawdry heron]

Please fix the bug from the prime mining we payed for this and it doesn’t work that’s not good 😡😡😡😡

[keen surge]

It will depend on your existing bonuses (and fluffy should have been 80% at rank 1 from memory). I can check the rates a bit closer after work though, just in case.

[keen surge]

The update didn't fix the problem in the end, they are looking into it again..

[coral lotus]

Did research up to fraction mogul, still got only 2 Mission slots?

[pallid flint]

Since I bought and finalize the “Prime Materials Extractor” research, the time on the mines are wrong. I have the feeling the timer calculates the time with the new speed, but the miner mines with the old one.

[keen surge]

As per #⚡-mod-announcements they are aware and looking into it, hopefully to be fixed soon.

[coral lotus]

Still got only 2 Mission slots

[near parrot]

since i got the update for the refresh button today, refresh don't work anymore, before it was working

[orchid galleon]

Guys, this is all over again a dump. Away missions get stuck either on
1. 8+ level requires to build shuttle bay
2. No away missions at all, no slots
3. Slots available but no missions, refresh button does nothing when clicked on
4. Refresh button grayed out
5. Timer at zero and no refresh possible ```
@buglagely is this really you making up to your nickname...

And of course @pulsar mist there is no update in the stores, since 18 hours now. People are not able to compete in the event!!!

And you still wonder people are upset??? Really?

[sour notch]

Refresh button does nothing. App updated, no difference.

[timber musk]

Scopely back at it again😑 can't you guys do your job properly lol

[timid rover]

Yep, that’s why I couldn’t compare directly( that and my fluffy is a touch bigger now 😂), but the scale seems off.......

[keen surge]

There was an update, but while it helped for a while it didn't end up fixing it. Details have been passed on and they're looking into it again.

[orchid galleon]

Yeah, i see the same pattern as with the all over again tries to fix lags on tc making tc events no pvp action but flooding action. Totally nonsense.

[keen surge]

Hard to say that a timer shouldn't be easy to get working 🤷‍♂️ but Leela was on the case this morning and passed it on, we'll just have to wait until they can fix it..
Though 2 band-aids they could do are: enable the button on 0 timbers and state local server refresh times..

[prisma echo]

Sped up 2 away missions to start some more and now it says I have no slots and the refresh button has never worked, neither has the timer...

[keen surge]

timer is broken and by extension refresh now button, however refresh will still happen at the correct time for your server.
As to the completed away missions, they will only update on refresh. Missions that are in progress or waiting to be collected will not refresh (hence aim to collect completed ones before refresh happens if possible).

[warm girder]

Any news on fixing The Enemy 2.0 as regards auto-attacking hostiles not scoring points?

[small cypress]

I lost my complete freight

But he has 28k save freight

[keen surge]

known bug with galaxy research increasing loot against players. No advice on timeline, so need to be careful of your OC for now (more OC you have the more protected you lose).

[silent pulsar]

I have had the same bug when a person accidentally hit my ship during a group raid

[small cypress]

This is very stupid, why have a safety freight?

[keen surge]

Well I assume it's not intentional, as the research is meant to be for hostiles only. But in the list of bugs it's not exactly high priority I wouldn't think 😬
It effects Parsteel, tritanium, Dilithium between any ships (research and officer bonuses), nanoprobes with the Vi'Dar (research), and security codes and exchange loot with the Stella (ship ability and research). Thankfully 5 is not effected 😬

[storm arrow]

Same here matey. Have raised a ticket. Have told the others in our alliance who also have experienced this to raise a ticket too

[cloud wing]

i seems i am missing a daily event on server 184 which should have started 2 hours and 17 minutes ago

[native oyster]

when get my new crew???

[upbeat geode]

Ever since the update, the traveling paths have been disappearing and reappearing

[stoic violet]

Have they said anything about alliance members losing the ability to refine Iso 1* after activating territory services?

[keen surge]

I answered this specifically already. As per the advice you received from a mod earlier, it's awarded from ops 20+ only. Advice from Scopely confirms this and expectation is that as long you level up to ops 20 before the battlepass ends then you should receive the free shards also.

[native oyster]

@keen surge no a now low levels get the crew to and on the news the say there no info about the level

[wind dust]

No clue if that's a bug but there's a Klingon system in the middle of Independent space...

[keen surge]

Leela works for Scopely and has advised that this is how it is.
Lower levels probably just used the standard recruitment chests.

[silent pulsar]

there is also a federation and a romulan system, totally normal

[keen surge]

And independent systems within faction space 😬 those borders need some work.

[violet shell]

<@&509691205798592532> How is it possible that I send officers on an away mission with a 100% chance of success and they come back having failed the mission? What a joke.

[inner kayak]

After I completed a research (away teams) and now the quick research tabs and second builder is missing

[loud mural]

@violet shell im experiencing similar issues, several alliance members are reporting an unusual number of losses that had a high percentage chance of winning (90 or higher). Either the chances displayed are incorrect or they are calculated wrong when determining whether an away team mission fails or suceeds

[native oyster]

you gotta pay more moneh to scopeleh

[native oyster]

no its like that

Kaikara, Krah'Hor and Lorillia are in Independent Space

Like Outposts (system)?

[kind cape]

So I'm unclear if this is a bug, but if an away mission has been completed but not collected prior to the 12 hour auto assignment refresh you don't seem to get a new mission in its place. For example, if I have 4 missions completed and waiting to be collected and one slot open with no away team on mission I will only receive one new mission at the 12 hour refresh. When I collected the 4 completed away team missions no new missions take their place.

[violet shell]

Thats a feature not a bug. It's designed to get you to buy refresh toke s

[kind cape]

Yeah I figured. They should just change the wording in their tool-tip since it says "in-progress" missions will not refresh and a mission waiting for "Report" no longer says it's in-progress.

Guess I'll just set an alarm for 15 minutes prior to the auto-refresh

[keen surge]

"or ready to be collected"

[kind cape]

This tool-tip doesn't have that extra clause in it though and it's the one you can actually click on most of the time.

[keen surge]

😂 2 different tool tips. I should have expected that.

[kind cape]

You can't expect Scopley to pay for more than one overworked QA intern

[violet shell]

Developers are lazy and don't pay attention to details. Just a fact of life. Trust me, I see it every day in my colleagues. (No, I dont work for Scopely, but I do work in software development.)

[kind cape]

Yeah my side-gig is in user testing/QA and this is this kind of stuff that would be caught if they actually user tested their updates.

But it costs money

[violet shell]

yeah, and beta testing is sometimes difficult. I'm sure they do internal user testing (ie have devs play the game for short periods as beta testers) but their position definitely biases them. Its human nature.

"Im not going to report this bug before release because it will delay the release or because it will piss off my scrum master." That about sums it up.

<@&509691205798592532> I will personally volunteer to fix this bug, and any other math or statistics-related bugs in the game.

[wispy spoke]

I’m not seeing the same thing. I had a mission complete before refresh time and did receive a new mission in its place.

[quick marlin]

Can we talk about this prime mining bug?

It's worse than players just not getting the advertised speed increase.

Because it changes the displayed rate and the timer - it effectively NEAR-COMPLETELY BREAKS MINING.

You wont know how long until your node will be depleted without some fancy work with a stopwatch and a calculator
(though, counting resources mined in 36 seconds and multiplying by 100 is a fast trick to derive true hourly rate)

Notifications appear to be triggered by the timer, so you'll get those uselessly long before the node is drained.

If you're trying to figure out how long you can be on a node before going OPC - good luck. A slide rule might help.

But seriously - It's an inconvenience if a purchased buff doesn't improve the mechanic advertised. When it actually creates a deterioration of the mechanic it's supposed to improve - with no way to simply turn it off I might add - that's something else. That's something pretty bad. If not pulled from the store - a notification should go out to players warning them that, until fixed at [indeterminate time] - completing this research, may help with the leaderboard - but if you actually want to heaven forbid MINE anything - it's something of a self-own.

(Sorry to tag moderators, but <@&509691205798592532>. This one's important 😬 )

[pulsar mist]

#⚡-mod-announcements message

[quick marlin]

Well - I saw that - I think it's a little more of an impact than "mining rate discrepancies". But thank you nonetheless.

I look forward to hearing a timeframe for the resolution.

[cloud rock]

<@&509691205798592532> not getting 2.5x points credit with TNG Data as captain for hunt the factions

[compact dirge]

Likely it’s referring to the non Cadet crew

[tame cargo]

Give us our Tickets NOW!! 🤬
I actually wanted to buy the small BP as usual, but if you stick to this, i've spend my last cent on you. Great game idea. Lousy performance. Your greed ruins the game. 🤬

[spiral venture]

Ok so 40 normal tickets for 1 ticketed event…

There rewards aren’t worth it

Why spend 40 tickets when it’s not worth it….. and the rewards are the same as the 10 ticket rewards

[shy jewel]

I’m not getting 2.5Xs points for using TNG officers

[sly raven]

non-cadet only apparently

[spiral venture]

It’s specific officers

[pulsar mist]

It has to be officers from TNG CREW, not NEXT GEN. Are you using the right ones?

[shy jewel]

The epics .... that’s dumb

[tired breach]

Why am I not getting any points?

[sly raven]

someone missed that tng means the next gen, but I digress

[night sinew]

Getting base points, not the bonus multiplier

[shy jewel]

So it is the cadets?

[spiral venture]

No

[shy jewel]

So it’s the epics?

[spiral venture]

Looks like it

🙈

[tame cargo]

This event is FUBAR! 🤬

[shy jewel]

Can u even buy them yet?

[tired breach]

FU maybe, BAR... not likely.

[night sinew]

Nope…. I checked to make sure

Well this sucks

[tired breach]

Is there a reason why I'm not getting any points at all?

[shy jewel]

<@&509691205798592532> can u address the scoring being broken ?

[cinder jetty]

The multiplier for using TNG officers in Hunt the Fraction is not working.

[shy jewel]

U can’t even buy the epics yet nobody has them

[tired breach]

But youre getting points? Cause i'm not getting any points...

[shy jewel]

I’m getting regular points just no multiplayer

[cinder jetty]

@tired breach I am getting the base line points. I have Geordi as Captain with Bev and Data and I am killing Roms.

[tired breach]

I am getting no points at all...

I guess having the Officers is required? I thought they were just a multiplier...

[cinder jetty]

I read it that way also TNG officers were optional

[shy jewel]

TNG are optional

[tired breach]

Not for me...

Interesting, i finally got points, but against Klingons. Romulans gave me none.

[shy jewel]

Dumb the epics aren’t available yet to anyone and yet the cadet ones aren’t working

[cinder jetty]

Were your Roms lvl 20+?

[tired breach]

Yup, was aggroging in L29.

[cinder jetty]

Definitely a bug then

[night sinew]

So…. My game crashes and now my missing multiplier points are there lol

[shy jewel]

Maybe I’ll reset

[fiery nimbus]

Anyone having issues with the bonus points when using TNG offis as captains?

[shy jewel]

Read above everyone is

<@&509691205798592532> can we get sine feed back please

Reset didn’t work

[acoustic reef]

2 major bugs:

1. I did Prime-Warp-Research plus several others and stand at 3,885 points. Theoretically you can gain 5,000 points through Prime research. How come that other players have more than 12k points already? In order to get these additional 7000 points you would have to do 1400 researches 5 points each according to event description. Not even theoretically possible, since there are not so many researches.
2. Enroute my Franklin-A does Warp 18.3, once it arrives in a system it is only 17.4. Same applies to my Jelly, enroute Warp 28.8, once it enters a system only 27.5 😡

[tall ferry]

When I have more than 1 away team mission to launch when I launch the first one it makes others stuck showing as same team on first mission is on the rest. It does fix itself if you close and reopen game but is a pain to do as already have to do it correct mines showing no details and not being able to take over from time to time. Same situation I get with hostile now showing levels or ship info besides after I have targeted them. The reset need on last two things mentioned seems to happen every so often as screen flips from one to another such as helping alliance members then back to zone your in.

[native oyster]

Not getting extra points for using TNG officers in Altanea in ROM space killing ROM ships. I have hit 4x38 and have 932 points and have tried restarting game on Android.

[wraith heron]

Re: Hunt the Factions. I got a few points to start but then all of a sudden no more points even after more hostiles destroyed.

[shy jewel]

<@&509691205798592532> your silence is deafening

[pulsar mist]

We're not first-line support, please contact Customer Service. Instructions on how can be found in #557163704383438850

[native oyster]

Says bug reporting channel is this not a bug lol.

[pulsar mist]

It is and we do what we can on these reports but if I can't help right now, I can't help right now. It's simply not within my abilities to do as a volunteer

[lyric abyss]

wheres my points

[native oyster]

I never asked you to help right now I'm telling you there is a bug so you can look into it.

[wary python]

Mk 2 frequency modulators do not count towards event.
Spent 22k, 0 points

[pulsar mist]

IF you'd scroll up, you'd see this bug has been addressed already. You're using NEXT GEN crew, not TNG CREW.

[shy jewel]

@pulsar mist but who has the epics? They aren’t even available to buy?

[pulsar mist]

Mark 2 aren't listed in the ship parts, just the regular ones

[native oyster]

👍

[wary python]

This still feels like an oversight / bug

[pulsar mist]

I'll ask if that can be reviewed

[shy jewel]

I know ur just a go between scopley’s event descriptions leave much to be desired and it’s very frustrating

[pulsar mist]

Understandable and it doesn't help that they share largely the same names with the frequency mods so I can see how that assumption can be made

[willow terrace]

Why are the frequency mods for the new Franklin not counting towards the threat reduction event? Is it just supposed to be old mods for the older Franklin?

[pulsar mist]

Answered above

[glacial kelp]

can't do away team assignments without an away team tab to click on

[tawny python]

did you update your app?

[native oyster]

Tickets only for money?

[pulsar mist]

You can convert uncommon tickets if you have them. That said, please read the other channels. This is for bug reporting.

[fiery nimbus]

With evidence, TNG Data as captain, 39 Klingon, only 233 points.

[gaunt falcon]

It appears that the 70 keys required to unlock the Focal Point mission chain are nowhere to be found in the BP rewards. This has been verified by two other members of my alliance.

[spiral venture]

FYI for any confused players the event is specifically for TNG officers, thats the epic ones. If your using the new cadets they are Next Gen officers and don’t count

[violet shell]

Wait, Mods of this server are volunteers? I was under the presumption that Product Managers or some kind of Scopely personnel working on the game in some respect were responsible for maintaining this server. Apologies if my comments came across harshly. I appreciate your dedication as a volunteer.

[pulsar mist]

Hahaha we are, it's detailed in #509679626763632642 but otherwise hard to communicate the volunteering aspect. No worries about harshness, we know it's not targeted towards us and we often share the same frustrations 🖖

[fiery nimbus]

@spiral venture thank you for the clarification.

[spiral venture]

Np I have seen many get confused by this so I try to help where I can 😊

[shy jewel]

Requiring officers we can’t get even with Real $ just awesome

[spiral venture]

Idk what to tell you mate, I assume this event will repeat if they want us to use those epics for bonus points….

[shy jewel]

It is what it is QA Is definitely lacking I am voting with my $ and scopley gets less and less of it as time goes on

[worthy sigil]

Twice now in about a 15 minute time span, my alliance chat has disappeared. Only a full restart brings it back, but it blanks out again when I scroll up to see past messages.

[lofty lily]

No, I joined back to my hoem ally 2.5h before the event starts. That cannot be the issue. Members you have joined after me, do not have the issue.

[pastel crystal]

Not getting points for Hunt the factions...been sitting in rom space for an hour and getting hit by lvl 30-32 hostiles and not seeing the points. Don't have a TNG captain, but should I be getting something?

[hushed heron]

I'm getting points for that but not the multiplier for using the tng officers.

[bitter ridge]

Auto farming doesn't count, you have to launch the attack not be attacked

[pastel crystal]

Aah...got it

Thanks

[fierce urchin]

Using TNG Data for faction hunt is not working...hit Roms, Klingons and worms and just got standard points for level

[tired breach]

Someone in my Alliance posted this. It's a Mission Boss. I'm guessing not all the Rigelian NPCs a vacation...

[floral pumice]

The material mining notification after buying the new material mining prime notifies I have hit zero before I do. I think the notification may be right but the mining rate is not but perhaps the other way around.

[native oyster]

submitted ticket with screen shots - scoring in faction hunt with appropriate TNG officer us broken.

[wide bobcat]

Mining rate is off after buying the new prime mining research in away teams

[tired breach]

This is a known bug that it being addressed.
#⚡-mod-announcements message

[wide bobcat]

Thank you

[blissful skiff]

Did not get recruits in my inventory from Discovery Refinery today. Had 50, got 80 in the Refinery and i still have 50.

[tired breach]

By "recruits", do you mean Discovery Recruit Tokens?

[blissful skiff]

@tired breach that is correct.

[random sun]

Threat reduction bp event hitting ferengi traders no points server 156 any thoughts cheers 🖖

[lyric pawn]

So even after the update. No pints being awarded for hunt the faction. Have a ship sitting in klingon space and been killing klingons for the event. But no points awarded.

[rugged cave]

you have to attack the hostiles not them attacking you.

the removed points from people afk farming hunters

[lyric pawn]

Ok thank you.

[tired breach]

Is this what is is? My dumb ass didn't even bother trying to initiate the attack. I just went to Klingon space and attacked them.

[rugged cave]

yup silent nerf

[tired breach]

I can't test now, finished the event, but I sincerely hope this is not the case.

Can't say that you want our quality of lives to improve by not making us sit in the game for hours, and then take away passive event participation.

[rugged cave]

started with this arc.

[velvet burrow]

Tng officer bonus on the faction hunt event isnt working

[rugged cave]

you using the grey ones or the EPIC ones?

[tired breach]

EMH John has recognized this up above.

[cedar ermine]

⭐Geordi as captain isn't giving the 2.5X bonus as stated. Do Data or Beverly work?

[rugged cave]

Are you using the EPIC geordi or data or the Rare Beverly?

the commons aren't TNG crew they are next gen crew

[cedar ermine]

Using next generation LaForge.

[tired breach]

I was thinking about this. I'm pretty sure that Yesterday I completed The Enemy 2.0 through auto-agro.

[tired breach]

Yea, that won't work. You need to use one of the following officers:

• Beverly Crusher
• Data
• Geordi La Forge

You Will Not Get a Bonus WIth:

• Next Gen Crusher
• Next Gen Data
• Next Gen La Forge

[cedar ermine]

How can anyone have Epic Geordi?

[worthy sigil]

Which Geordi are you using? Epic Geordi, or Common Geordi?

[rugged cave]

they can't yet but I'm sure the event will be rerun after he has gone up for auction

coding made easy

[worthy sigil]

Another Scopely event blunder. Add a scoring mechanic that no on in the game can use, not even the whales. Makes sense.

[icy sleet]

Why dont i have points? I got a lvl 15 shuttle base

[dense osprey]

No automatic peace shield

Does that no longer happen or was this a glitch?

[tired breach]

Were you in a Territory System that your Alliance does not own?