#👾-bug-reporting

1 messages · Page 414 of 1

regal juniper
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What difference does it make can't turn 690 points into over 5000

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Another way is collect a chest or do a help request.

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Hell if he relogs will update it

royal turret
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I did all of the demos cen I when I eus gliched out the all of the time

regal juniper
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It always gliches

royal turret
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For the all day

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Long

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Not as much as me j bet h eifk ghare I fint u cen just press a button to fix it j can't

regal juniper
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Just listen to banners he knows all) except he could've got 30 sarco bp from holiday event)

brazen crest
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I did... 🤦

royal turret
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It'd not only ghat ond im talking about itx the other one toi got good tords ghe middle but sg tg he end it all stoped

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Them u just put back all u took from me then

brazen crest
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@royal turret I recommend sending a ticket to scopley

royal turret
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I eont all the upgrades I did back llease

brazen crest
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Click that link and click submit 😊 I do not know how to help you, they will.

royal turret
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U gliched me out not me or I will black mail u

brazen crest
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Uh I'm trying to help and now you're threatening me <@&509691205798592532>

royal turret
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Please i fong eunt to do hhst

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No im not u are not lissening to me

brazen crest
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I said file a ticket to scopley, I gave you the link. They can help you

regal juniper
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@royal turret check your officer list sort by group your officers should match the pic after opening chests above. If not send a support ticket

royal turret
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I had all of my preest done all my try done mote of my dill done after but befor ghe Holladay events

brazen crest
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He's not talking about the officer event divine mindpalm

royal turret
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I wont them back

regal juniper
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Oh

royal turret
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Now please

brazen crest
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@royal turret click the link

regal juniper
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Looks like he didn't link his account and somehow restarted?

royal turret
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2 i wus gliched out all of the 2 events all day long do no wundrr I did not get ghe points da

brazen crest
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Click the link dude

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We cannot help you

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If you file a ticket to Scopley, they will help you

regal juniper
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We are just players sorry read wrong thing,

royal turret
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I'll be in game now I AM 007 IM IN DSI AND 2 THOER TEAM TO U CRN TSLK YO ME THARE IF U NEFD ME SO PLEASE FIX THE GLICHES NOW PLEASE

brazen crest
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@royal turret this isn't the place to ask for that help

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If you click the link, they can help you

regal juniper
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@royal turret you have to send a ticket

royal turret
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Yes it is fix it please

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If not pass it on please

brazen crest
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No, it isn't. I swear on my pet's life it isn't the best place for it

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You have to be the one to contact them

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I gave you the resource several times

regal juniper
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@royal turret have you logged onto Google or apple no idea which you use?

brazen crest
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@royal turret click that link. I swear they will help you

royal turret
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No u got them ?'s not me fix ot please

brazen crest
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I don't know your email, only you do

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That's how you contact them

royal turret
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Get the torlt and please fix it please

brazen crest
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You have a question, they have the answer. All you have to do is talk to them via that link

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We cannot send in a ticket, friend

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I've tried to help you, you aren't listening, file the ticket and your problem will be solved

regal juniper
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@red tide @ivory vortex

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@brazen crest sorry my bad mixed up issues

harsh bough
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Definitely ticket time 😬

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Other players can't fix such issues

royal turret
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Hi

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Im not tring to be a a. S. S. Here i just dont deserve this bs gliches to set me so far back its not funny its enuff to say f the game all ready

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I got the same gliches for 2 events now thats bs

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Plus it took all my upgrades to thats not right

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Please fix it

tawny python
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@royal turret report it to Scopely and stop posting here. @brazen crest has given you the link to report issues to Scopely directly several time, they are the only people who can fix your issue.

naive thorn
spark raptor
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No events for me too 😭

naive thorn
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No events other than daily, server 22.

pallid acorn
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404: server 37 event not found

charred crater
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same for eu-156

grizzled kindle
thorny barn
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That Y2K bug finally hit....

royal turret
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Ok wares my box at then

signal rose
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Scopely are celebrating the new-year with all the cash the Whales have spent. They said see you in the new-year with a Domination event 🖖

royal turret
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Im still watting

worldly sluice
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it's not giving all rewards for any event to day

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as you can see it clearly skipped 2

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this is the 18 th time in December I have been cheated on events and scopley says acting as intended.

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at this time I'm owed more mats and res than any 100$ package offered

wise tinsel
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<@&509690795536941056> maybe stop counting the years take and get events fixed? Such a crap time of year when most are facing a tough time and this constant grind of a game is the only escape may be good to have some content, ta.

stuck needle
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Server 166 is the same nothing

naive thorn
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Maybe their servers are on a one hour delay?

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Because of sno.

dawn pulsar
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@keen surge Ah, now I see that. Thanks for pointing out the artificial warp range boost.

naive thorn
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One hour later, still no major events listed.

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Anyone for Parcheesi?

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All the Scopely personal went to Maui, .... and all I got was this lousy chat function.

stuck oriole
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No any eclipse uncommon armada L35, L37, L40 on server 131 for months. Kaprpinen 2 active Armada slots only, mige 4 slots, lindstorm few. Rest is broken. Investigation after 4 months didn't finished yet but emergency maintenance for less Stella bps was matter of few hrs 😊👍

naive thorn
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O.k. Excuse me while I do some RL grinding, I'll be back L8r.

pearl tiger
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Did you guys forget to Publish the last announcement? Didn’t come across for us.

pulsar mist
brazen crest
modest crescent
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Anyone having issues logging in? I'm stuck at 5%

native oyster
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Sort the events, for the money you have taken this is an embarrassment

sour grail
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Curious which offers are supposedly half-price? I was hoping something that normally runs 20 might be available for 10...still more than I should spend, but you gotta treat yourself every now and again, right? But nothing looks price reduced to me.

golden quartz
ivory geyser
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I started building a new dilithium generator with a sub 5 minute build time. I went through to the 'help' screen through the alliance page to ask for help in building it.
One of the 'helps' I received took the building down to zero seconds and instead off having to click on it to complete the building, that happened automatically.

The problem was that the building didn't could towards to the dailies.

agile owl
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How many times do I have to complete the mirror mirror mission, I’ve done them twice.

bitter ridge
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Until you have have no keys left to run it, 5 times I think it is

naive thorn
unborn tiger
spark raptor
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@unborn tiger same problem here only 90 pts instead of 100 pts 😡

dreamy frost
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Purchased a new year’s pack and it did NOT get credited to my account! NOT OK!!!!

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<@&509691205798592532> this needs fixed NOW. Money is not something to mess around with and take days to make right

mild pagoda
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We don’t control purchases

dreamy frost
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Then please notify who does. Taking someone’s money and not returning a product is serious fraud

mild pagoda
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Have you filed a ticket?

dreamy frost
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Yes. I have

mild pagoda
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👍

oak vine
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Status pending 🤔

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I guess if apple says it is pending that means apple has not completely processed the purchase.
Aka, they did not sent a completion notice to Scopely thus no in-game items.
Maybe contact apple as well that a purchase is stuck on Pending?

bitter ridge
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I guess I lost the uranium that was taken because of that bug

bitter ridge
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Upgraded my Stella and it charged me as if I didn't have the Prime Efficiency

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Cost full price not the reduced amount as indicated

oak vine
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Odd, never heard of that happening

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Do keep in mind though, that it does show reduced cost in the upgrade screen since a few updates

bitter ridge
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I had enough Uranium to get the Stella to T7 and because of that error I could only do the big weapon

dreamy frost
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It always says pending for a few days and then eventually charges. But it has always in the past immediately given me the pack I bought

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So something is very wrong. This is always what Apple looks like. But the game always gives me my pack

oak vine
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Hmm, ok. Not familiar with Apple Store, just something that caught my eye.

unborn tiger
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@mild pagoda any word on why points aren't being counted for the new years event?

next ivy
dreamy frost
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Scopley support says must contact apple store. Apple says only option is to get money refunded. Money can be tied up for up to 30 days :/ Just wanted to do a little something fun on news years eve.. good good happy freaking new year.

elder dagger
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Upgraded station turrets should have gotten millions of points, didn’t get any. Had to go mine, it was the only thing that accumulated points. Billions of RSS down the tubes on this event. Very dissatisfied

fading shadow
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This might just be a visual bug, as I haven’t properly checked faction credits each day. I join all 3 faction daily events for spending. When I spend X amount of parsteel or whatever, I get the usual “Winner” icon over the Events icon. Federation is the first one that shows up, but it always seems to give me fewer rewards than Rom or Klingon when I click “Winner” immediately after. For instance, Fed will only show me hitting the reward for 9k faction points, whereas Rom and Klingon will give me all the way to the top rewards, which includes 200 faction credits apiece

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Is this a visual bug and I’m still getting the 200 Fed credits as well, or am I missing out on them?

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Just looking on a general view, I seem to be progressing a lot more rapidly in accumulating Rom credits than Fed, and I wonder if this bug affects credits

tawny python
brazen crest
tranquil cosmos
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For today’s events, there is a discrepancy in the scoring for medals on my solo event and the amount recorded for me in the ALB. I have all 100 medals in the solo but the alliance LB only lists me as having 60.

flint oyster
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I have a mission that seems to have got out of sync and I can not do anything with it. Is this a known issue and is there a work around?

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Mission objective is to earn a faction rank but the button is Donate. When I press donate it asks me to donate rss

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When I click the above donate button it then errors out.

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How do I fix this.

brazen crest
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Ticket?

keen surge
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@flint oyster have you bought the rank 4 commendation badge from one of the faction stores?

brazen crest
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Oh god those things

keen surge
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Yes, this is what they're required for 😂
Doesn't matter what faction, any will do

brazen crest
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I kept buying them by accident ugh

flint oyster
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Thanks that was it.

spice adder
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Restarted, waited a good half hour, no change.

kindred palm
charred thunder
formal imp
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Scopely should start testing stuff they launch to public current events are seriously bugged

mighty saddle
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Is this a bug? I am grinding battleship hostiles with a battleship in level 39 Klingon space. the only ship parts I get in PVE chests are interceptor parts. Should i put in a ticket?

high mirage
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Hope scopely wil set the clocks for event back to normale ... now for EU and UK events start at midnight !! Means we wil mis a lot of hours that we can play on , and when work days wil be back next week there wil be les game time for most ! 😡

high mirage
elfin sable
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As a workaround for event rewards not working correctly, I started rebooting the game always before claiming event rewards. Seems to work for me. At least so far. 👌

mighty saddle
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its not BP, it's ship parts. there is probably a reason I have 12k interceptor partsd and no battleship parts

unborn tiger
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Still waiting on my points from the new years event.

pine cargo
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Problem with warp speeds. I have to send my ship out of station. Recall to get proper warp time. If not. Them warp time is 1 min longer than should be.

hardy trench
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Yeah that happens because the research isn't considered when in base

naive thorn
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Numerous players on server 22 reporting medal count errors.

royal turret
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Your team got to lurn wut u say u do

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I got this for the last with this one 3 events not it took all oc myprogwss with it i get to reset at evey move 5 times be for I do eny thing thats noht right

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Fix it please

native oyster
unborn tiger
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@native oyster there was a announcement yesterday saying they will look into it today.

formal imp
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That announcment is joke its stated point issue was only happening in first 30min lol i finished event about 9h after event went live and still 70 not counted in alb

unborn tiger
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Yes, it happened in first 30. But they put the announcement out to make it seem like they care

formal imp
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Lol

native oyster
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@unborn tiger Yeah I saw that as well! I'll believe the "looking into it part" when I see the other 60 medals in my game! 😜

*Scopely employees waking up this morning 🤣🤣

vast palm
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You just stole my 100k ship exp. Good work scopely👎👎👎

high current
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Kuron event and Limited Time Station event are broken. I build 3x ops 33 defense platforms that give 100k increase in power each. I got points for only two of them.

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<@&509691205798592532>

harsh bough
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Ouch. Give it some time in case lag is causing the problem. Otherwise I'm afraid a ticket to CS is all you can do.

unborn tiger
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@harsh bough I've been waiting 12 hours for my points lol

harsh bough
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Uff. You're not alone. Devs have responded. Fingers crossed they'll sort something soon....

native oyster
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@harsh bough I got this reply! As it has been 12 hours or so (finished the event 10 mins after it started) I'm pretty sure it isn't lag!

So my concern is how does waiting help our placing in the alliance event then if I wait until it is over! Every medal counts towards the alliance leader board and now I (and 6 others in my alliance) are coming up short in helping our alliance move up the ladder? Waiting makes no sense whatsoever! 🤦🏻‍♂️

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@unborn tiger ^^ Their response is to wait until it is over! Unreal!

unborn tiger
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@native oyster so we will forget about it........

native oyster
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Most likely as AFTER doesn't help whatsoever! 😔 @unborn tiger

unborn tiger
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With a chest with the classic 10 uc 2* rss

harsh bough
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Seems there's a number of different scoring issues atm. We've escalated it and devs are aware, beyond that there's literally nothing more we can say or do. We're all in the same hoping they resolve this sooner rather than later boat 🙁

formal imp
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Its one big JOKE how they handle their bugged stuff

native oyster
brazen crest
tender pecan
brazen crest
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Just imagine how frustrated the helm officer is with that captain.

unborn tiger
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@native oyster we will.

brazen crest
pine nymph
austere aspen
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Not counting points on the event after the first ship is get stock

charred thunder
barren plaza
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No rewards received from the New Year's Event - SLB

native oyster
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points not scoring. completed yesterdays solo and only scoring 50 pts on the alliance leader board. absolute scam

prime path
upper widget
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Anyone else not getting points for Mats used on ships?

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In the new New Years Event for Ships and Officers

tender pecan
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Screenshots taken within 7 seconds of each other. Look at 10 minute chest timer

next ivy
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At else you people are getting a reply to tickets raised, raised two about the continued lag and the missing tickets and not bothered to reply to either

brazen crest
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They've been replying to me

dreamy frost
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New Year’s event scoring is broken. No points for spent Klingon or Fed credits. 9k now

rugged cave
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spent on ranking up officers?

tender pecan
native oyster
burnt valley
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Please fix the notification system on sever 49. Sometimes no notifications are received or they are coming in very slow. It like it frozen in time unless you acknowledge one notification.

vagrant hinge
stiff mulch
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It’s okay, everyone , Y2k was only 21 years late, thass all

brazen crest
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@native oyster wasn't a bot... I've talked with 2 people there.

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Took less than 12 hours for them to respond

dapper flame
rose mural
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Tyler the engineer required command badge to ungrade?

unborn tiger
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He's technically command, chief of security in the show.

keen surge
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His class is listed as engineering though @unborn tiger (look to the left of his strength number).

unborn tiger
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@keen surge yeah, I think its another classic scopley miswrite.

glass trout
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@ivory vortex I cant get into my server no madder how many times I retry, I've even tried restarting my device and it doesn't work.

plush epoch
vital junco
vast palm
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I waiting more then 24 hr and my points not here👎

ocean hollow
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Rouge Armadas lv35 rare and epic are still broken. It’s been months now guys.....

dusky cobalt
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Happened AFTER I CLEAR LOCALIZATION

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What the actual flying funk

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Scopely I can't spend my life savings paying you. Better fix this shit fast. I know you guys will fix things fast when it comes down to money.

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Sales offers showed nothing so I did a clear localization and got the screen bug. Now I can't play shit

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Can't pay and can't play

frosty siren
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It sounds crazy but does your ships move sometimes on its own? I’ve had it where I was in an armada exited out of the game and came back to my ship moved out of the armada circle? Is it just a misclick when closing out the app or something more too it?

brazen crest
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@frosty siren I've had a shield fail because my ship randomly attacked another player's base

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Luckily it was only a 4 hour shield, but still. Perhaps that's the reason people's shields are failing

frosty siren
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Yeah that’s crazy. Seems like it has happened to others a lot

wide blade
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My in game chat isn’t working. I’ve tried restarting the game. None of my messages post. I can see others messages but none of mine work

iron tendon
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Scopely sells the January monthly token pack. But you can’t turn in January tokens, only December shows up

native oyster
keen surge
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Mine are there.. have you tried a reset? 😬

native oyster
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@keen surge they've just appeared after clearing localisation for the 4th time

keen surge
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The 120 is G2

native oyster
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blonde moment

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*** goes back to sleep***

winged crest
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It seems the "You've been attacked" alert is not getting through. Not sure what changed, but I have not seen any such alert for several weeks. Even my station was attacked, I was on my phone and ST was running in the background. No alert. It took an alliance mate to send a Discord message that I was in trouble. Other alerts are getting through. Ship finished repairing. Ship depleted mining spot. One alert I'm not getting that I don't miss is "Your alliance has started an armada. Come join the fight!" Could the lack of that alert be related to the lack of Attack alert?

frosty plaza
stiff mulch
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WHEN IS THE REGULAR STAFF COMING BACK FROM VACATION?? 😛😵

fierce coral
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Since when has a level 20 been able to hit a level 30?

keen surge
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@fierce coral since territories. AFAIK the PvP banding restrictions in territories only works for stations, to prevent players from using banding to their advantage in territory takeovers.

fierce coral
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Okay so the bands are expanded or removed completely?

keen surge
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removed as I understand

unborn tiger
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@fierce coral removed, a lvl 14 can hit a lvl 50, and everything in between. But only in territory space.

brazen crest
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Yeah and that's only to keep alliances from winning takeovers by using secondary accounts that no one can hit. Howve, it does bring along other issues like big guys bullying small guys

vital junco
fierce coral
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@keen surge @unborn tiger

Thanks for the info guys. I've let my squad know.

native oyster
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stacking window overlays = NO MORE MONEY FROM ME

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still waiting for the alliance event points

brazen crest
native oyster
bitter ridge
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Turn your tractor beam off 🤣🤣

native oyster
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🤣🤣

quartz dagger
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Since last update i’m getting “logged out” back to galaxy view again sometimes when entering deep space & territory systems, as if my ships ain’t present in those systems (which it is, either still flying or idle);

Gotta reset the app to “fix” it when it occurs, quite annoying😡

ocean hollow
ancient lichen
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The game inconsistently/incorrectly uses simple fractions. For example, you need 2/1 transwarp to make a journey if cost is 2 (makes no sense to 5th graders), but you need 5k/100k gas for an upgrade if cost is 200k (this is commonly how humans use ratios). These aren't the exact scenarios I've seen this, but merely an example. Cost should always be denominator.

weary mesa
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Customer support in game is a joke how do we get a real person to look into an ongoing issues that is repeatable and prominent for months now. I have made dozens of support tickets with all the details you could imagine and they just close them after copy and pasting the same generic response. Horrible customer service.

naive thorn
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Can I ask how it is that I can be working on finishing an event, and it's coming down to the last minute and then I stop since I have what I can, and then as the last minute changes from zero to end the event, ...... The event suddenly gains another hour?
I've noticed this before when doing the events, time suddenly being added or subtracted from an event at weird and inconvenient times. And please don't tell me I need to restart, I restart so often that the idea is meaningless.
Stop messing around with an event once it's in motion. Either prepare an event and it's timing properly and then leave it alone till completion, or pull it and fix it and it's timing so that other players don't lose or gain an advantage due to errors or timing constraints.

languid dragon
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Faction Hunt + Swarm Sunday with a laggy server... wtf!?

earnest scaffold
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Two bugs in a picture

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Great

vapid elbow
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Kuron doesnt appear to be working correctly in all scenarios... first time it activated correctly, the second time it activated it just speeded up the recharge on the sally from 2 rounds to 1 (went straight to 100% on round 2)

weary mesa
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Anyone know if there's any legal ramifications we can't take due to lack of service. It's been months and not one issue has been fixed. I have given all manner of evidence and shown without a doubt it entirely on there end. They just respond with the same generic responses. If anyone has a link to a website or another support it would be much apreshiated. I have over 1500hr and countless real dollars put into this game gane and it vary sad that we can't even get support. Worst customer service ever. Honestly I'd be done with this if I haven't invested so much into this game. I have had dozens of support tickets closed without corrective action or compensation for my loses. This is just sad.

tame wigeon
violet heart
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our alliance is in a takeover and it's showing us purple but there is no scoreboard

hoary robin
hoary robin
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What he said☝️seems to be bugged on server 13

violet heart
violet heart
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and it shows another alliance got it but showed us purple and flashing and never giving us points

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thanks scopely

shy jewel
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And my ship has been stuck for >24 hrs ur killing me ..... seriously hurting me in events

brazen crest
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@shy jewel try to see if someone can kill it

nova jackal
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@ivory vortex @nimble meteor @swift dust @red tide I would like to know why apple users are getting charged more per pack than android users. The following are screenshots taken from my apple product and one of my alliance members that live within 5km of each other in the same country. But I’m getting charged more.

shy jewel
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I did no one can see it @brazen crest it is stuck in rom space the only thing I can do is recall it but as soon as it gets back to my station it pops back to rom space

swift dust
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FYI, Apple fees and exchange rates are not identical to Google. You need to take it up with Apple as Scopely has no control over what they charge.

bitter ridge
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Apple charges have always been higher than Googles I think that could be because Google don't pay their taxes so can afford to charge less

brazen crest
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@shy jewel see if you can port into that system and recall

shy jewel
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Like move my station? There then try to recall?

brazen crest
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Yes

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you can move your station only if all your ships are docked OR if your ships are the system to which you're trying to relocate (or any combination of the two)

shy jewel
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I’ll try that goo Pd thing there are planets where it’s stuck

shy jewel
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@brazen crest ya it let me move my station but still can recall and now my station is stuck deep in ROM space 🤯🔫

brazen crest
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Aw Crap

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Didju file a ticket?

shy jewel
brazen crest
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Yes they should

shy jewel
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Sucks bc I had a chance to get all the BPs for the new Klingon but wasn’t able to grind enough with my second biggest ship for XP I needed for 2nd place

naive pebble
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I have a problem where most of the time I can't see capture nodes in territories. I can see resources, and I can use a capture node if I manage to click on one, and I can see ships on them, but I can't see the nodes themselves. Which makes takeovers pretty frustrating. I am playing on an android ph with the latest game update, I have no Internet problems other than with stfc. Has anyone else had this problem and fixed it?

tulip plinth
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What is happening with the event? After so much complain about the missing supremacy event yet no action from customer service 🤬🤬

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Both my team mate at level34 but I am not getting supremacy events for months even after few feedback 💩💩💩

dreamy frost
#

So my block feature won’t work. This a problem with anyone else? I am also wondering if every server’s chat is moderated by the same people? My server is FULL of sexual harassment, other sexual content, bullying and cursing around the filters and the mods won’t moderate ANYTHING. It’s intolerable now that I can’t even block people doing it

bitter ridge
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@tulip plinth MS is a complete mystery not everyone gets it and no one knows what you have to do get it, I don't think Scopely knows anymore it's just complete random

tulip plinth
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@bitter ridge thanks so much with your feedback. Appreciate 👍🏼👍🏼🖖🖖

latent echo
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Anyone know which is correct?

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<@&509690795536941056>

royal turret
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Look at the grafics please on these that might be ware the glich is please fix it

vestal cloud
#

I send a message to support, informing that some missions disapear, the answer is: "check archived missions", i send a screen showing it empty, then new answer: "u complete the mission, then the mission desapear on mission screen", someone can help me? I send a list of my last missions to help, but now the support just stops to answer... Server 25

regal juniper
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Graphics wise it's your Internet connection that's issues. Or your phone doing things in background.
If pc then it's things running at same time and blustacks issues

dreamy frost
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Your game is pure example of the problems with abuse of unchecked digital era.

elfin storm
#

It's been 4 days since I have not gotten Crown Ford Sales same with the emotion

main sonnet
#

It sucks when the ship is inside the circle and is not active and does not participate in the armada. @ivory vortex

patent whale
#

What’s up with territory armadas showing as invalid after destroying and collecting iso?

#

Server 45

elfin storm
#

It has been 5 days since I have not gotten transwarp cell

normal ether
#

Fix your bugs! I hate when you warp into an enemy system and it shows you are still in warp when you are not and you then get killed before you can reboot the game. You guys suck.

modern badge
#

Server lag during takeovers is ridiculous

hoary sinew
#

My alliance just successfully defended our territory in a capture but as I was activating the boosts, we were kicked out of it.

thin birch
#

Server 199 [3★ Raw Gas Mine S:1089138051 X:559 Y:35] The node won't mine

tender pecan
#

I was talking there during that period. I would know that they're missing lol

native oyster
#

Unable to select a window option ie mine/attack. when tapped the window disappears

#

clearing localisation used to fix. Didnt work - crashed the game. continual spinner bottom right corner of black splash screen

#

force stopping worked

#

android huawei y6 2019 - latest os update//google play & client

native oyster
#

when selecting myc. nodes and hitting the mine button...... instead of latching on to the node. the disco's bounce off. [esteria ]

tender pecan
hot smelt
#

I'm just receiving notifications that the ships are ready, I didn't receive it when someone attacks my ships or station, and I have notifications on, it must be a bug 🤔

bitter ridge
#

Attack notifications haven't worked for months

robust minnow
#

Tritanium mines in lower systems flip between 6k and 9k which is fine but why do they have to move as well when refreshing Zero.It's really annoying and does not happen with other types of node. If it's by design it's pointless!

bitter ridge
#

You will find some 2* material systems nodes move as well when refreshing it's nothing new

#

Bellas is a prime example the nodes there are like armadas once drained they vanish but if you wait long enough they come back 😂

native oyster
#

This latinum node is un-mineable, it keeps telling me I have to attack someone to mine it and my ship goes to sleep and does nothing when it lands on it.

waxen hearth
#

Can you explain whilst I'm stuck in battle due to your game bug's a combat ship can attack my ship. Another 6.5 hour repair because of scopley.

robust minnow
#

@bitter ridge Thanks , still annoying though. 2* nodes what are they.lol (op30)

bitter ridge
#

Nodes vanishing after refresh is nothing new if you need tritanium I suggest mining in Barkley they are 25k nodes and don't vanish after refresh

#

It's only low level systems with the node vanishing feature

keen surge
#

I'm had W40 systems with vanishing nodes..

#

@waxen hearth not the answer that you want, but it's because you're only stuck in combat on the client. It's like lag: your phone hasn't updated properly, but everything is actually still ticking on as usual. You can try sending an alliance help or opening a chest, these will often force a correction, or If you're on an android device you can also try task switching (may restart the game though).

waxen hearth
#

Thanks for the reply much appreciated.

native arrow
#

Hey

What the hell is going on with shields dropping early? I have had three players in my alliance raided due to this overnight/early morning, two who are so sick of the bugs they might leave which is completely unfair.

In addition, the notifications on being raided aren’t working. So what is going on? Why is this happening and are you going to compensate the players for the completely unfair losses?

#

And this is happening far, far too frequently now.

silver fulcrum
#

When are the glitches going on with game over last several days going to be addressed? A big one is ships are having huge issue targeting hostile ship?

shy sparrow
#

Pike's Captain Maneuver is not working on (at least some) non-combat officer abilities even though it appears like it is. The following 2 screenshots show the results after a base raid with Stonn (so increased cargo space) on the ship, and then with Pike as Captain and Moreau and Stonn as bridge officers. The display indicates that cargo space has increased significantly, but it won't actually fill it up - it stops at the cargo limit without Pike and Moreau. Note that the base being raided in this situation had about 6 Billion in resources, so this isn't a case of running out of resources to raid.

bitter ridge
#

Pike only boosts combat officers, he doesn't boost none combat officers, known fault in the display

shy sparrow
#

I think it's a fault in the implementation. His card says nothing about being only combat abilities (in contrast to Bones, which states specifically his maneuver only works during combat).

#

And it does appear to work on some non-combat abilities. I just tested it with Origins Stamets, and it DID increase the warp speed further.

rugged cave
#

it says it does but it doesn't really.

shy sparrow
#

As I said - it works on some (or at least 1) non-combat abilities (not just display, but actually works).

rugged cave
#

did you time it out?

shy sparrow
#

Yes.

shy sparrow
#

Does Scopely even monitor this channel?

bitter ridge
#

Yes they do

keen surge
#

@shy sparrow I just tried Pike with origin Stamets, and I will have to question your testing methodology. Exactly as expected using Pike and Moreau reduced the displayed time, but my ship was stuck in warp with a 0 counter for the difference; 0 real benefit seen.

lucid vault
#

Pike won't Boost Scotty warp range, he doesn't boost stonn/t-pring, He doesn't' boost calper etc etc Basically any of the USEFUL non-combat abilities, Pike has no effect on, obviously working as intended right

native oyster
#

Surely, if they're not going to make Pike work with other non-battle crew... then it'd make sense to alter his description. or is this just common sense? I dread to think how many support tickets this one issue generates.

iron verge
#

Severe lag on server 40.

rustic bison
#

Lag also on server 51.
Also chats (gc, ac, and PMs) are all bleeding over into each other...messages arent posted wrong but appear in wrong places. (e.g., I see my alliance chat last three messages under a PM msg with an different alliance player).
Also witnessed uneven levels attack players well below them... level 39 attack level 22. Base and ships. I didnt think that was possible outside of Territory Capture space

ancient lichen
#

When warping to a system my ship will indicate it has arrived and done warping, but then it will transition to warping again. I just had a ship killed by a hostile while my ship's status said warping and I could not access it. This has happened a few times to me.

ancient lichen
unreal pilot
#

Please fix the military supremacy event, large numbers of players never get it.

ashen portal
keen surge
#

@ashen portal that's not accurate. That theory that you're referencing was mostly accurate for players up until I think low 30's, though there were still people that didn't fit the theory and it's all but useless for people that aren't that low level (plenty of us). For reference by your advice I should not have the event, and yet I do; I think I actually gained the event after tiering up a ship that I already had..

unreal pilot
#

@ashen portal nobody really knows how the event appears, there have been many theories but none have held 100%. The only reasonable conclusion given scopelys record is that the event distribution is broken and needs to be fixed.
It would have at least given some of us something to do for the past 2 days

keen surge
#

@unreal pilot Scopely have advised previously that it is working as intended 🤷‍♂️
To be fair, if everyone had it then I think it would be next to impossible to finish for some of us (already hard enough trying to find 500 level 40+ hostiles with the competition as is..)

bitter ridge
#

I have asked CS in game about the MS event and the response I got was "We don't know why not everyone gets the event but it is working as intended"

tender finch
wet magnet
#

The 1st set of alliance helps I give each day only gives 1 to alliance solidarity and alliance unity, no matter whether it is 1 or 16

bold rampart
#

Mitigation went from ~30% back up to ~55%

#

These were on back to back 37 exchange transports

tawny python
regal juniper
#

@tawny python but is he same ops lvl, same shipyard lvl and same faction rep

bold rampart
tawny python
#

They’re just too lazy to go into the code and figure out the conditions needed.

bitter ridge
#

You can speculate as much as you want but the truth is MS is working as intended but no one knows how you get it, I had 3 times in a row then nothing

tawny python
#

I just don’t understand how they can say it’s working as intended but don’t know what the requirements are, they need to “show their work” as grade school teachers would say. 😂

bold rampart
bitter ridge
#

Scopely like to keep a lot of things secret and unfortunately MS is one of those secrets

tawny python
#

I’m not saying they need to show us, but if they went through their code and determined the conditions they could either 1) fix, if not actually working as intended, 2) change, so people stop complaining, or 3) give support the details so when someone complains support can give an actual reason vs the BS answers they usually give.

I don’t go to support for anything anymore.

ashen portal
#

Support still doesnt know about the second faction lock. Good luck with then ever knowing anything.

thin birch
waxen hearth
#

Exchange loot not being added after 2 amardas still on 89, 400 points not added.

rugged cave
#

you have to return to base to collect it

waxen hearth
#

Yes sorry false alarm forgot to warp back to base. 🙄

sleek fern
#

Game not allowing me to use all my borg Transwarp cells. I did support a ticket, but anyone have any suggestions?

rugged cave
#

borg transwarp cells are from the borg arc for getting into the special systems southwest of fed space

near current
#

Transwarp Cell != Borg Transwarp Cell

sleek fern
#

Well, that sucks, thank you

bitter ridge
#

Look at the images again the symbols on the cells are different to the ones you have in items

bitter ridge
#

You're welcome 👍

sleek fern
#

I'm still finding a way to blame this on Panic

fallen iron
#

The lag during data mining was terrible. So slow to refresh, see if your miner was o the mine, etc. Also had the unselectable mine bug half way through. Had to close down game and restart. Longest restart ever waiting to see if I had lost the mine. I thought you guys had worked on lag?

vagrant hinge
#

you changed the content or the description of the territory research component that gives damage to hostiles into sth related to latinum refining !?

bitter ridge
#

It's always been for hostiles not latinium refining

vagrant hinge
zenith mural
#

Server 16 has a few very toxic blabber chatters that some have put on their block list. Please fix the block list so it functions as intended. What good is a block list that doesn’t block.

rigid shard
wise rapids
#

What can I do

bitter ridge
#

Select the same ship then go to manage and back out again view then goes back to normal

#

@wise rapids

ocean hollow
#

Hey Scopley we hat another event with rogue armadas but lv35s are still completely broken and unplayable on 156

eternal quest
#

My alliance is currently involved in a takeover in Zamaro, we have complete control of both systems but the game is't awarding us any points. S27

crude veldt
terse canopy
oblique citrus
#

it would be cool if blocking a player would actually block that person's messages in chat.
that way the nice people of EU server 135 will finally be spared of this one guy's verbal diarrhoea

zenith mural
autumn socket
autumn socket
zenith mural
autumn socket
#

I had to do 7 with a cache clear

weary mesa
#

Can anyone help me seriously it been months and they still haven't addreses the issues I'm having iv had to remake tickets because they keep closing them and giving the same generic response witch clearly show they haven't even looked into the issues at hand. I have tried the in game support ant it's a joke seriously. I have sent an email as well same respect generic reply and no corrective action. What to I have to do to get some real customer service this is ridiculous. I have posted in here last week and not one person replied with any sort of suggestion or idea. Some one, anyone please help me get this ongoing issues resolved.

weary mesa
#

For the better part of 3 months since arc 3 I have not been getting any attack notification at all. All other notification are working. I can reproduce the issues tine and time again. I have event went as far as getting my internet and mobile phone providers to do connection data logging and have eliminated all other potential interferences. I have given all technical specification for my device. Everything is up to date and I have the galaxy s20 ultra and that fastes mobile and home internet money can buy. I have tried 2 other phones all Android and 3 wifi network and can reproduce the issues every time. I have given definitive evidence of this issues and they just keep closing the tickets without any solution at all just the same generic response. Honestly I have 1600 plus hr in this game and countless dollars 8nto this game and this is the customer service I receive. I'm so done with this issues and glitches. They have costed me real Doller value and they have still yet to compensated me at all.

bitter ridge
#

Attack notifications stopped working for most players around 3 months ago no idea why and there has been no official word from scopely about it, can't really advise anything at the moment sorry

icy gazelle
#

I find a reinstall usually fixes notifications

#

lasts a few weeks then it starts to decline again

late mica
#

Something is wrong with the events page in game. It's not showing current events anymore.

zenith shuttle
#

@late mica same here. Eu151

gusty drift
#

Me too, restarted game and phone still not showing

late mica
#

Game crashed as i was playing an hour ago. Then this happened.

gusty drift
#

Mine just came back with an error lol

hardy trench
native oyster
#

4h treasure didnt count... Doing 4 restarts

hardy trench
#

Is it an android bug?

bitter ridge
#

No it affects iOS as well but not for everyone for some reason I'm always shielded so doesn't really bother me

viral sequoia
#

currently getting 'Communications Error' when trying to claim Daily Goals

bitter ridge
#

The majority of players on server 146 don't get the attack notifications anymore Android and iOS

late mica
#

I don't get them either and i'm not even on that server.

ivory coyote
#

my Discovery is no longer able to summon the other ships, the button is active but it does not call any ship .... I also have mycelium grown more than enough for the jumps

verbal hawk
#

Clear chance and restart game

ocean hollow
#

Rougemadas lv35 rare and epic are still broken on 156

#

Any other servers having the same issues?

pine nymph
#

Why scopley says, that it will give points for builing the stella in the announcements and then the upcoming event does not giving points for that? Please fix your translations! We relay on your announcements.

#

I think scopley need an German Teacher. Many translations in the game are not correct and looks like slang from the steets! Fix that! You earned billions last years!

rigid zealot
#

Why why WHY is it so hard to make sure ship bonuses are working before an event starts? I'm not getting the bonus from using the stella in the Apex event.
I know it will be applied after the fact, but I'd like to know how much I've actually achieved when I achieve it so I can get to other parts of the game.

brazen crest
#

Literally no other mission does this

bitter ridge
#

You need to have 15 in stock for that mission

brazen crest
#

Yeah I get that but not my point

finite seal
#

Interesting, I've been engaging with support over the lack of pushed notifications and was told that mine was the first report they'd received about it. I see several others here with similar issues, has anyone else filed a support request from the help screen in game?

brazen crest
#

No other mission has been like "gather 15 of x but if you spend it, you waste your time"

#

I have to hault my upgrades on my bb for months for me to complete this mission.

#

It's nonsense.

bitter ridge
#

Other mission say collect not gather

brazen crest
#

Oh god

#

Are you really defending $copley right now?

bitter ridge
#

No just telling you how it is

brazen crest
#

By splitting hairs?

#

Pathetic

#

Goodbye

rugged cave
#

it is the way it is move on

bitter ridge
#

No it's how the missions work I didn't set it like that but that's how it is gather means in stock collect means you can spend it before the mission is completed

weak wyvern
#

Ummmmm been seeing tons of players have 2m shields on NS's that generally only have 200k to 250k shields...

Also, I just switched my ship (realta at the time) in dock C to a Jelly and my Jelly showed destroyed right as I switched it by a player that didn't even hit me. No new BR's were in my inbox before, during, or after it happened.

#

Had to repair it for no reason

weary mesa
tawny python
# brazen crest Yeah I get that but not my point

No other mission has the same concept... it’s mine X of whatever, it doesn’t matter if you use it because you mined it, or it’s donate X of whatever, it doesn’t matter if you mined it, bought, used tokens, or stole it.

This requirement is “have 15 plutonium,” not only working as intended but working as worded.

brazen crest
#

Oh god just shoot me now

lethal sorrel
halcyon siren
#

This is what I get when I try to get the crew pack.

lethal sorrel
#

It'll be faster

halcyon siren
#

Does anything happen when I report here?

tawny python
halcyon siren
#

I mean, I spent a bit more thinking it would stop the issue, it went through, not this one.

#

I need it done now.

brazen crest
#

I'll consider that point missed

rough sky
#

3 8 hour leaderboards

hasty jay
#

Happen to us always

#

Also

pastel vapor
#

Someone in your alliance was raided, lost you a ton of points

keen surge
#

Yeah, they don't show negative points

harsh bough
#

Indeed, that's how it works. Getting raided costs you points.

forest matrix
#

I've checked multiple times now, but the hero recruit event is broken. The regular one as well as the ranked one. When pulling a single chest, or multiple chests, the event does not register multiple shards. For instance, in my single chest pull just now I needed 80 more points to finish the last milestone, i pulled one rare, and 4 uncommons, but the event only registers 50 points leaving me with 30 points to finish. When I pull 5 chests it also somehow only registers a few shards instead of all of them. Has this bug been known or been around for long?

somber rune
cursive sinew
forest matrix
#

@somber rune So it's a visual bug in the UI only and a restart shows correct number? In other words: the backend servers do the math correctly, and the UI just needs more time to show it properly?

bitter ridge
#

Like most things in the game there is a delay but restarting sometimes gets it back on track

outer wing
#

<@&509690795536941056> <@&509691205798592532> Dears, what is happening with notifications? Scopely has put a grandiose garbage event with raiding resources and people don't get notifications when their bases are being hit. IS THIS INTENDED BY SCOPELY? WILL SCOPELY RETURN POINTS AND RSS FOR THIS DEFECT? <@&509691611903426561> What is your position towards this?

swift dust
#

not a quick fix ... patience is required.

outer wing
# swift dust it's being worked on ..

would be also good for scopely to issue an official statement about this fail. <@&509690795536941056> i find it extremely disgraceful to have this behaviour during this specific event.

swift dust
#

They have

swift dust
outer wing
# swift dust They have

i don't see any announcement after 31/12/2020 and this call to arms event started on 7th jan 2021.

swift dust
#

⚠️ Don't spam tag-anyone.
⚠️ Don't abuse or misuse the tag feature.

outer wing
#

i get the ideea, yet i don't see warning having quite a positive effect. Having these defects shows quite enough disrespect for player base.

native oyster
#

just noticed the 37k 3* Crystal mined this morning has not appeared on the Call to Arms Alliance event leaderboard, is this a known bug and will scopely rectify before the event is finished as it has an impact on the true positions of the alliances for rewards <@&509690795536941056> - Ticket has been submitted

harsh bough
#

Have you restarted? Delayed points scoring or not appearing does happen, which a restart usually fixes.

native oyster
#

Yes, about five times

harsh bough
#

How long since you left the mine?

native oyster
#

about 3 hours ago, the 4818 has been mined since i left the mine

frigid mango
#

Something is not right as i believe i am 60k down on alliance leaderboard - wonder if this is happening to everyone - and yes before asked i am same alliance as Osprey - he has bought our attention to the bug

bitter ridge
#

Alliance leaderboard refreshes every 8 hours during the event

native oyster
frigid mango
#

And that can not be right - Osprey and my leaderboards show updates to players scores

bitter ridge
#

Pts will be lower in ALB then in the SLB because the SLB is 24hrs and ALB is only 8 hours

#

ALB ran 3 times during the 24hrs 8 hrs each time

frigid mango
bitter ridge
#

SLB started yesterday and runs for 24 hours
The current ALB started this morning and runs for 8 hrs pts are not going to be the same in both events

#

Don't know why that is so hard to understand

frigid mango
bitter ridge
#

The ALB has run 3 times since the event started yesterday and ran for 8 hours each time

formal vector
#

👆

bitter ridge
regal juniper
#

Alliance alb is every 8 hours, refresh, solo lb is 24hr event and mega miner was 24hr.

digital light
#

<@&509691205798592532> For the last two patches, S50 has not been getting attack push notifications. Everyone still gets depleted node and completed build/research notifications, so we know it's not our phone settings.

#

We get everything BUT attack notifications. It's clearly not us.

gaunt gyro
#

<@&509691205798592532> @ivory vortex@noble moss please look at EU 131 server many broken eclips armada's. sent in many tickets but no answer when it will be fixed

noble moss
#

@gaunt gyro is it a specific size of eclipse armada? Or in general? I ask because we have another server reporting that it's only one size armada on their server, so I need more details to add this to the report

gaunt gyro
#

@noble moss in general the rare en the unc differtent levels 35 37. there is only one Epic in Exchange Delta (34)

#

in Gamma i have seen not one of a epic armada.

#

In delta there are 3 armada;s not working. in karpinnen there are 6 armada's not working

noble moss
#

Ok, I've added this detail. Thank you.

gaunt gyro
#

in lindstrom 3 unc lvl 40 are not working

#

your welcome i hope that these armadas's soon being fixed

#

@noble moss in mige 3 unc lvl 37 also notworking

noble moss
#

So you can see them but they're completely unclickable, right?

#

As for when, I have no idea. But making sure this gets in front of the team at least.

gaunt gyro
#

@noble moss that's correct we see them but unclickable

terse canopy
outer trail
#

Scopely, your warp timer is all wrong for people who have the Outlaw research done

vague pulsar
#

<@&509691205798592532> points are not getting counted when gathering 3* resources in our territory.

brazen crest
plush epoch
#

No they don't

iron grail
#

Please fix the "1205" node in Davidul [3★ Raw Ore Mine S:2102605227 X:-713 Y:247]

brazen crest
#

@plush epoch yes... They do... But you can keep denying it all you want

#

I had to add a second shield and there was no "are you sure" dialog box. I had just put up the first shield

rotund vapor
#

How come the ship didn't even keep the protected cargo?

spiral zinc
#

idfk

native oyster
# rotund vapor

how much p/c does the ship show? can't be a huge amount of pc on a low tier envoy.... how much was lost?

plush epoch
keen surge
#

@rotund vapor I was looking at this just last night actually! What's happening that I see is that the hunter bonuses for parsteel, tritanium and dilithium from both galaxy research and officer bonuses is actually added to what they take (up to the limit of your cargo). So if you were 1000 over protected and they have a 65% bonus from research then they would take up to 1650, with the extra 650 coming from your protected cargo. It was suggested that it only happens when not on a mine, and given the low number of complaints ~~I'm guessing that's true and ~~I only did my tests off of mines.
Obviously this shouldn't be the case. I've presented evidence that will be discussed with Scopely by someone with better connections that I have, hopefully they fix it.

ashen blade
#

Fix the block list feature!

tawny solstice
#

Doing mining event get no points at all

#

Mined over 100k latium and no points at all

native oyster
#

tap the mine materials and mine resources button for qualifying things to mine - it will also show the pts for each qualifying item

tawny solstice
#

Thanks

#

My mistake lol

orchid basin
#

I just participated in an ecp but the loot tokens aren't showing in my rogue faction store - have i missed something relating to my level (lvl 23) or should i be raising a ticket with scopely?

keen surge
#

@orchid basin have you returned to your station yet? The credits are cargo on your ship.

orchid basin
#

Ahhh, thanks (feel like such a newb lol)

fluid sand
solid token
#

I have noticed several times after killing a scout that no rewards are given. It has happened to me at least 5 times over the last 4 months or so. I am Federation aligned and I was hunting Klingon scouts. Is this a known bug?

keen surge
#

@solid token it's not a 100% drop rate 🤷‍♂️

mossy osprey
#

This warship is the tail of that 31, he enter the system and the warship appear and remain inactive until the klingon scout show up

#

After destroy the klingon scout take again position for the klingon scout and his warship tail inactive again

mossy osprey
#

The 33 enter in system kill the scout, the 31 is behind of my B'ortas he moved for the scout and his warship tail up to the screenshot near parsteel icon

forest matrix
#

Scoring system for the Apex rogue event seems off as well. I just destroyed a lvl 31 uncommon eclipse, got 1115 points, then destroyed a lvl 29 uncommon eclipse and got 500 points. That's more points, and then less points. If anything it should be consistently giving too many or too few points.
Using a Kumari I should have gotten 800 and then 600.

#

and i have restarted my client

solemn socket
#

<@&509691205798592532> appears to be an issue with takeovers in apac188. Commodores are joining, we get the notifications, but alliance does not join takeover. Numerous tickets have been raised.

dry plaza
floral roost
#

Chat block still not working. Getting a little tired of seeing the crazy’s in gc for last 3 weeks

prisma warren
#

Main bug, I'm having is dailies not registering. Been happening for the week.

native oyster
#

npc's in mempa on s157 playing up. can attack them, however they dont die - they just carry on moving. when you try and attack them again... it obviously comes up with "course error - invalid ship location" dialog. event scoring mechanic working thank goodness 🙂

#

clearing localisation/restarting just causes overlay bug, and or the enedless "preparing" spinner .....took 4 restarts to get them working for a bit

brazen crest
elfin matrix
#

I either have a ship in the system or trying to look into a system (not TC) and i get this

terse canopy
#

Tell me why there is no Ship North Star in the store when the conditions are met

bitter ridge
#

Store is based on purchase history, other than that it is unknown what packs you need to buy to get the packs you want to show up

keen surge
#

more than just store history.. ops level, faction reputation (for other packs) and events running are some of the known factors. Just because you are eligible for NS packs for some of these factors doesn't mean that they'll be in the store.

slate pecan
#

There was a strange intercept bug during the defence of the territory. Even if I was directly in the path of incoming ships, the intercept point was where ever the ships flight path ended. I saw several ships clustering at these points, so it surely wasn't just me. A serious disadvantage for the defender. I hope it's not something that can be manipulated to happen. Has anyone seen this bug?

lucid vault
#

@brittle sparrow

Lorca is still buggy.

If his ability procs, it will last for 2 rounds, however, if it procs 2 rounds in a row it will not carry over into the 3rd round. I can provide battle logs if needed

#

Procced in R1 & R2, But in R3 it is removed.

#

As I understand it, the second round wont show.you Hull Breech has procced, just the Hull Breech adjacent abilities

prime turtle
cursive sedge
#

Discovery not making point by instant warp again

bitter ridge
#

Check what event says 😉 only mentions summoning not instant warp

cursive sedge
#

Look better

bitter ridge
nova panther
grave shard
#

Points not populating for killing anomaly targets.

nova panther
#

check the system

grave shard
#

Damnit. Yeah. Need coffee. Thanks

keen surge
#

@lucid vault that's how every status effect works for every officer.

cursive sedge
native oyster
#

have received network error dialog about 5 times in the last 2 hours.

pulsar oracle
#

I replenished my shield with a 4hr shield and got raided 30 min later.

hard apex
#

The secret to never being raided is to not have your station in any system.

native oyster
brazen tinsel
#

no credit on this after traveling to

rough sky
#

have to kill, travel hasn't counted all day

brazen tinsel
#

shouldn't have to kill at all if your traveling with discovery

rough sky
#

agree, however ....

pastel mountain
#

that might be working as intended just not clearly, it looks like the points can only be earned when summoning a ship with the Discovery, but i cant check that yet.

If anyone has the summon ability they could check to see.

keen surge
#

@brazen tinsel @rough sky @pastel mountain summoning required for points.
This is probably their way of fixing the event incorrectly giving points for warping any ship anywhere 😂

rough sky
#

sometimes they just need to type that little more on the top thing, lazy

native oyster
#

my own ship showing as on a node when not..... re: all above issues. are they linked?

#

clearing localisation freezes the game or introduces the overlay bug

native oyster
#

happened again.... got stuck with "preparing"

restive umbra
native oyster
restive umbra
#

Which message are we taking about? 😁

native oyster
#

.... [insert bug ] .... following instruction to clear localisation data the, client freezes at "preparing"

elder flame
#

Anomalous phenomenon event has disappeared for people on my server (131)

oak lagoon
#

195 too

prisma echo
#

Not only that event is gone, the Jelly LB is gone too, after people spent thousands on it

oak lagoon
#

They could give full jelly for all who participate

prisma echo
#

they would lose thousands of dollars if they did that.. I wonder what they will do if anything

exotic brook
#

188 having same issue

errant nova
#

maybe they can give me a Jelly. I am not in the event, but i could need a black Jelly

prisma echo
#

I would love to know how a company that makes so much money can actually be so horrible at their job

oak lagoon
#

Same in my server

#

They forgot to pay amozon for the servers rentall fee😂😂😂 so amazon is bugging everithing....

naive adder
elder flame
#

<@&509691205798592532> <@&509690795536941056> @ivory vortex any comment on this? People have wasted thousands if jelly event goes down

compact dirge
#

It’s been raised and looked into

prisma echo
grave imp
#

Someone told me, there is a franklin sale, but i don´t see it. 😦

bitter ridge
#

There is but store depends on purchase history for the franklin offer to show

grave imp
#

thanks, make no sense to me. Not selling me something. 😂

bitter ridge
#

Simply put the more you spend the more offers you see but the cheaper packs start vanish to try and get you to spend more money

proven sparrow
queen notch
#

I cant load either. Just upgraded to latest ios version 14.3

high mirage
stuck pivot
#

Same login problem on server 153 ☝️

sick sluice
#

Game froze and now I cannot login. Server 18

#

Just got back in... gold shield is up for 3 more hours.

vagrant hinge
ashen portal
slow heart
cyan shuttle
#

if you use Kirk cpt. rare spock and zhou at the same time. zhou will proc but spock will never proc.

tardy fern
#

Your durned 3hr maintenace bubbles erased my 8 hour that was already in place!!!
Why did you do that??? Never happened before after maintenance I always had both showing!
😡😡😡😡😡😡😡😡😡😡😡💩💩💩💩💩💩💩💩💩💩💩😡😡😡😡😡😡😡

minor osprey
icy gazelle
#

@minor osprey one pic is on ship, other is off ship, research and acedemy boosts only apply to officers assigned to ships

minor osprey
#

@icy gazelle Ah right, thank you. I thought I was losing the plot 😂🤣

cyan shuttle
icy gazelle
#

it's a battle log issue, they process, they just don't appear in the logs

terse canopy
#

The player has 4 days in the donat shop does not appear north star when others have it appeared as soon as they received 18 + shipyard.. What to do? Let a man buy a ship 181 server

native oyster
#

<@&509691205798592532>

The game is a mess! Like an A&E Hoarders episode a mess! Warping to a system, not landing in said system but ship showing landed! Can't recall, can't select the desired system and warp again! Ships recalled to base and then sit there with the "ZZ's" and can't recall them again because it says they are docked! Warp time completely a mess saying a system it usually only takes me 3mins to get to now saying 7 1/2mins! Whatever they did tell them to undo it, as glitchy as the game was yesterday, it's worse now! 🖖🏻

#server16 is a complete...

mental glacier
native oyster
#

@mental glacier It's crazy! 🤪

mental glacier
native oyster
#

LMAO yup! Complete write off today!

mental glacier
#

Also, didn't get credit for my first lat node reset

unreal pilot
#

Literally every time I tell a ship to mine ALL my ships recall to base. Thanks for the anti-mining update.

mental glacier
#

had mine saying they were all 55k opc until i recalled (and they all got stuck) and then returned to normal cargo.

mental glacier
native oyster
#

🤣🤣🤣🤣

mental glacier
#

Clearing cache resolved my hostile targeting issue. not sure about the ships getting stuck yet.

mental glacier
silk obsidian
#

Has anyone had a discrepancy between officer shards received after a lucky drop and how many are ACTUALLY credited? I got a double lucky drop for one character, I took a snapshot after the second drop which shows how many shards I should have, but after collective I have WAY less shards than from the screenshot... it has happened before in another server... for both cases support says that it was a visual glitch... but then the number received doesn’t make sense

#

It is almost like it counted one lucky and the second only added 2 shards

#

Other characters received (in the “glitched” report) got the correct numbers

bitter ridge
#

If you are opening multiple chests and the first chest gives a lucky drop there is a visual glitch that will show the lucky drop in the next chest that drops that officers shard

#

For example opening premium recruit 10 chests for 1,500 and you get Nero lucky drop in the 1st chest and if you then get 2 shards for Nero in the 3rd chest it will show as another lucky drop when it isn't that's visual glitch support is on about

silk obsidian
bitter ridge
#

Yeah that glitch has been around for a while

silk obsidian
bitter ridge
#

It is extremely unlikely that you will get 2 lucky drops especially when there are players who played for 2 years and never gotten a lucky drop

bitter ridge
#

I have played for 2 years and only had 3 lucky drops

oak vine
#

I have had 1 in the past 7 months 😞

#

The luck really is not on my side

rugged cave
#

I had 3 epic full pulls in 1 week and nada since for epics

lime karma
#

<@&509691205798592532> plz fix ghost armadas in rogue space, mostly uncommon on server 147

brazen crest
#

I upgraded the shield on my franklin but it did not change how many swarms I could kill in one haul

bitter ridge
#

That's normal it's weapons that increase the amount you can kill per run

brazen crest
#

That means the shield is useless

bitter ridge
#

Pretty much yeah

brazen crest
#

It's just a waste of rss. Are you kidding me

#

So not a bug but a suggestion. Have the shield not be worthless

bitter ridge
#

The last bee you hit you will notice a slight increase in the damage caused after the shield upgrade but apart from that the shield upgrades have minimal effect

keen surge
#

I'd be surprised if you noticed any actual difference that wasn't just RNG..

#

Shields are essentially only of benefit if you lose shields during the fight, if you don't then the only benefit will be from shield deflection; which will be so minimal in most cases that it might as well be nothing.

agile owl
#

Not getting my fed credits from the reputation event, just won 16k and only 100 show up, have a feeling I’m not getting a whole lot more other rewards won’t spend any more util I get this corrected

hard apex
#

16k as an event reward? What level@is that?

remote shard
#

I've been having an issue with my free chests. It's only happened twice in 2 days but when I go to collect the 10 minute free chests it comes up with retry option I press it and then in crashes and i have to do a reset.

rancid finch
#

Fantastic Mess-Up again 🤬

#

Not even possible to swap ships

earnest obsidian
#

BIG BUG! Latinum Rush-Event and maintenance at the same time/day! Occurred several times. Don´t make an event with the goal to kill and raid other players and take the abilitiy for these players to bring their ships home! No one can sit in front of his phone and try a login every minute! And when you can you´ve been already attacked!

rancid finch
native oyster
rancid finch
compact dirge
#

@rancid finch are you on the new client and which server are you on?

rancid finch
native oyster
balmy onyx
#

I put on a shield before the maintenance and it is gone now. Could be an issue for some with long shields.

lime karma
#

Still ghost armadas after today's maintenance

polar mason
copper nymph
#

Server 43 unavailable says undergoing maintenance still

high pond
#

Same problem here on Server 140

native oyster
#

One bug removed 10 added?

rancid finch
weak lily
#

Speed up big is only one time issue, it gets cleared next time you repair ship

native oyster
weak lily
#

Click lower speed up for quick repair, it's only one time issue

icy gazelle
#

@native oyster restart and try again

compact dirge
#

Should be resolved

weak lily
#

Guys only first time issue corps, next time it's normal

lime karma
native oyster
#

How did you fix it because I think it is repairing but it doesn't say it is!?🤔 No countdown timer etc. showing it is being repaired, no helps and whatnot!

#

^^ <@&509691205798592532>

icy gazelle
#

one of my alliance mates said one of the buttons worked for him, after a client restart it has returned to normal

novel blaze
#

Client restart did not do for me. Even switching the device.

native oyster
#

@icy gazelle This is the wife's game, she cleared localization, game and phone cache, and restarted...notta!

#

And now she says she is getting popups for helps from the same person multiple times now for the same ship...3 and counting!

#

🤷🏻‍♂️🤷🏻‍♂️

outer orbit
nimble crescent
#

TOS upgrade has caused a situation game keeps crashing will not allow me to play, no phone update found for iPhone.

rancid vessel
#

oh well i see i'm not the only one with the double speed-up button that tells me to finish current repair first x)

novel blaze
#

The repair issue cannot be fixed by reinstall. Click the lower button to see progress and speed up.

rancid vessel
#

yeah i found out ^^

novel blaze
#

ah, now my interface is gone completely, gj

potent wedge
#

Same on server 171

#

Restarting the game doesn't help. Newly installing and opening the game on my other device shows the same thing

marsh kayak
north socket
#

BANNER ISSUE STILL HAPPENING EVEN AFTER IOS UPDATE .... PLEASE FIX IT , ITS SO ANNOYING

marsh kayak
#

Same here. Only Latinum would work.

lime karma
#

@ivory vortex please repair the unclickable uncommon rogue armadas too. Server 147 Karpinen..etc

charred crater
#

REALLY???? The Lvl 35 eclipse armadas are STILL not usable on Server 156. This is over 3 weeks now. !

marsh kayak
#

Repair in progress from what it looks like

potent wedge
elder imp
#

Ship repair unable to ask for helps, instead 2 speed up buttons. Used loads of speed ups, scopely compensation please

novel blaze
royal turret
#

Ill be in game

#

Just fix it please

#

U call it fun ya because your company cen steal all the money ghats how its fun will its not well its not

worldly oxide
#

Labels still disappearing and screens merging together. Two patches later and no fix. Not even a mention of it. It’s been months. Figure it out.

frank roost
#

I still cant sort officers and ships at health, attack etc. 😢

gentle tinsel
#

your entire staff in "support" seems to be failing, in 10 cases, some errors in game confirmed to rob me of rewards, loose 10 - 15 % of all my points done in events etc. I suggest you just fire them all, save the money, as they do not understand what they are doing.. plus, stop feeding them soylatte, messes up their brains i think

keen surge
frank roost
#

Sorry, my client?

keen surge
#

The game. Haven't missed any updates in the store?

frank roost
#

Ok. I'll check it. I see you are there where you can assign off. I was trying in the off tab. Thanks.

#

Playstore is updated...

#

There where you are, i can sort them. So maybe i misunderstood the update info. Thanks for your help.

paper galleon
compact dirge
#

Did you do your researches while dvor hadn’t returned to dock?

#

If you do improvements via research to a ship without returning you’ll have wrong info

cerulean saffron
worldly oxide
paper galleon
#

How do I fix it tho? @compact dirge

native oyster
compact dirge
#

@paper galleon just dock your Dvor

paper galleon
#

Did it, no change. Cleared localisation, made no difference either @compact dirge

pulsar mauve
#

surely the new Dvor mining rates are bugged? or is it intended that we can mine enough raw lat to last year in just 1 day of work?

dreamy frost
#

Yet another update.. yet more glitches added and not a single previous glitch addressed since AT LEAST August of 2020. End. End. Cease and Desist.Game is becoming unplayable.

fossil jungle
forest matrix
terse canopy
#

Server 181 Senate man is already level 19, and the North Star has not appeared in the store! When others have it instantly appears at level 18. Please let us buy a ship for a person, turn it on for a while in the store, because of such incidents, we lose people from the game as they leave without getting a goal.

silver panther
#

I have the recent patch, Android phone

opaque cape
#

is 173k/h mining on Dvor normal? (i did 1 level of new research and that mining speed is valid - its mining correctly as shown speed)

pulsar mauve
#

I am mining over 1 million a hour on double node.

I think it suppose to be addative %, buts in fact its multiplicative %

So i am mining 36x faster than before

opaque cape
#

yeah, i guess someone implemented it bad

brazen merlin
#

and now scopely knows

high current
#

Yes, the mining speed on the DVor is crazy... 1.5 mil/h

pulsar mauve
#

I kinda annoyed coz i was 1st on RoA through hard work... now i blazing so far ahead its taken away all sense of achievement from it

floral bluff
#

repair menu bugged.. not showing time and buttons doubled

pulsar mauve
#

@floral bluff they know its in the annoucment

floral bluff
#

i love alpha phase ❤

latent robin
#

Blocked people showing up on GC. They are block for very good reasons

plush cairn
late mica
#

Okay new bug i've never seen before. If you are repairing a ship and one of your other ships returns to your station
It will bug out the ship you're trying to repair. It will get stuck as destroyed in docks.

gritty hill
#

After the mining research, lat mining speed goes up WAY too much

late mica
#

I've tried resetting the app it does nothing.

hardy trench
bitter ridge
hardy trench
#

It is working as intended

bitter ridge
#

5 players that I have seen have posted about it

sullen vault
#

any idea when the bug where you go into chat screen or help screen or any other non system screen and come back out and all the tags are gone from ships and stations and you can't select nodes any longer? The only fix is to restart the entire game. <@&509691205798592532>

covert pulsar
#

I already started repairs on ship D

#

It is not showing as being in a state of repair

pale ridge
late mica
#

I already reported that. Scroll up a bit.

#

It happens when a ship returns to your station as your other ship is repairing.

covert pulsar
#

Yeah that's what happened

pale ridge
#

For me it happend when a second ship engaged an npc...

latent kernel
ocean coral
#

Is this the right place to say that new update is not available for everyone in iPhone App Store?

verbal fox
#

Any one noticed that the ceasefire shield went up to one day plus?

native oyster
mighty notch
#

Peace shield increased from 5h to 1day 4h... is it a bug or is there a worst bug that may requiere that time to be fixed?

verbal fox
verbal fox
mighty notch
verbal fox
jade mulch
coral lotus
#

Is this real 1day 4h Peace shield?

high bear
#

EVERY time scopely does any updates, I lose all my private chat messages!!! For some time, you kept deleting all my bookmarks also. Why do you delete our information???

lean acorn
#

@coral lotus yes, because there is a bug with ship and station repairs, so they put a longer one in place and added a maintenance chest with shields

pine cargo
#

So I killed an armada but only got points for a hostile kill

hearty latch
terse canopy
#

Server 181 Senate man is already level 19, and the North Star has not appeared in the store! When others have it instantly appears at level 18. Please let us buy a ship for a person, turn it on for a while in the store, because of such incidents, we lose people from the game as they leave without getting a goal.

analog badger
#

Have restarted game and still does this

#

Have also done the update

mighty thistle
#

Yo Scopely, people are abusing a bug possibly in relation to the new Latium mining speed research: I am sitting next to a DVOR that is mining at 2900000%, not 2900%. 170k node takes him a few minutes.

Or is the Dvor the new Botany Bay?

jade mulch
mighty thistle
#

If is intentional I don't mind. But really beats the purpose of a second Dvor for me 😦

jade mulch
#

I've 3 d'vors
Last event store I neglected to buy 4th

wet magnet
#

Its not just ships that aren't repairing. Bases aren't repairing after attack

pulsar mauve
#

seriously annoyed by the D'vore mining bug, I planned and worked hard and had 25m when server went down more than double that of 2nd place....

Now tho people who wasnt even in the top 100 are suddenly 2nd place behind me in 1 hour, despite me also maxing the research.

native oyster
#

We all calling it a bug. Have Scopely called it a bug?

#

90% of players been complaining about the amount of stuff that needs mining since the introduction of the Isogen materials, and Latinum is by far the most time consuming.

hoary fog
chrome gate
#

Instead adding speed from research to d;vor speed bonus they multiplay it

pulsar mauve
#

instead of add +8000% to say T7 Dvor's 16,000% which would make a sensible 24000% (50% faster)

What they actually did is add it to base 220% so you got 8220% multipled by Dvor abilty, so 37x faster lol

chrome gate
#

Maybe Scopely is now busy with lat mining ;d they don't have time to read discord

#

@ivory vortex

hot sparrow
#

After relogging I am still unable to repair my station defenses

tulip plinth
#

@timid gyro send a photo that your ship can’t be repair here

timid gyro
#

Oh ok roger

tulip plinth
#

@ivory vortex

timid gyro
#

@ivory vortex

analog forge
#

@ivory vortex same issue as above.....

obtuse jasper
#

The repair issue isn't a visual issue and it isn't working properly !
Can't repair my ship

olive sage
#

Seeing ceasefire as over a day. Is this a visual bug? I don't want to waste a shield but I also don't want to get emptied out due to a bug.

ornate tendon
ocean coral
#

Still no update in App Store though so no new bugs for me

native oyster
mortal citrus
#

What are you on about

#

lol

#

We've had events for 2hrs.

verbal fox
#

@mortal citrus What server are you on?

mortal citrus
#

195

#

APEC

verbal fox
#

EU S155 nothing

stuck needle
#

@panic server 166 has no events at all

native oyster
#

Scopely Done it again - buuuuuuuugssss!!!! Mhhhhh, Maybe they were the producers of starship troopers😂😂😂

stuck needle
#

Some server has the new arc over 2 hours now

native oyster
#

We Need another publisher than scopely, to make stfc great again🙈😂

fierce crag
#

Not able to see the new event and or the new officer sorting. have update and rebooted

native oyster
#

Even better idea, leave the lat stuff as it is so we don’t have to sit staring at nodes for 12 hours a day.

fierce crag
#

anyone abel to see the new events

silk lantern
viral hearth
#

Icons on almost all my inventory items have switched to some weird cartoony appearance since I updated the game - oddly it’s only on my iPad and not my iPhone 🤔

twilit grail
#

@ivory vortex leave the lat mining rates the way they are this is great

gritty hill
twilit grail
#

@ivory vortex plus we have already spent speed ups to get the research done. That isn’t fair to then take it away.

native oyster
#

Exactly that 👆🏻

#

I dropped all my gas into research to get it on the strength of what people were seeing and now you’re saying it was pointless.

iron blaze
winter tangle
#

I cannot repair my ship! What is with the duplicate buttons? Also, I paid $19.99 for the Elite Pack 2 and the transaction went through, but I do not see anything and the event stuff is gone. I have updated the game and rebooted.

#

No buttons! Nothing!

spiral lintel
#

Doesn't seem to give correct faction credits

rugged cave
#

my fed one always messes up visually but gives the correct amount

spiral lintel
#

I'll have to take a ss of my faction credits before I do this then

terse canopy
#

Server 181 Senate man is already level 19, and the North Star has not appeared in the store! When others have it instantly appears at level 18. Please let us buy a ship for a person, turn it on for a while in the store, because of such incidents, we lose people from the game as they leave without getting a goal.

shrewd hedge
#

new content is cool, but why can’t you fix all the broken stuff you already have out there first?

paper galleon
native oyster
#

The accelerators that give the boxes are not being added, I have more than 50 hours left and it continues to add

#

I have opened 2 rare boxes, he tells me that he gives me 10 of 3h and 30 of 1h, and they do not appear, then I kill hostiles he gives me an accelerator of 3h and neither appears.

icy sail
regal juniper
#

Rescue crew event is missing

#

Prime officers requires this event

worthy snow
#

Cannot repair defense platform after being hit

normal bloom
#

I had already completed the Prime Borg Rewards in the Galaxy Tree prior to these missions coming on line ... and I did not get credit for it being completed. Please fix.

sand fjord
regal juniper
#

@normal bloom see announcements. Was posted warning b4 game came online

blazing heron
#

Coremission Part 5 does not start.

normal bloom
#

I did not see those announcements ...

hot vortex
#

So far, there's no Battle Pass Daily Event. Are we getting one today?

blazing heron
#

Yes

hot vortex
#

Thanks. Do we have an ETA?

covert pulsar
covert pulsar
hot vortex
#

Have. The main battlepass is there and the prime purchase battlepass is there, but not the Daily battlepass.

normal bloom
#

I just bought the $49.99 pack for the Borg which was supposed to have 100 4 star rare crystal ... it never showed up in my inventory ...

covert pulsar
#

Oh the $20 pack?

#

Yeah that's not there

normal bloom
#

No the 49.99 pack

covert pulsar
#

That was for @hot vortex

#

Sorry, just to clarify that's the US price for the basic Elite unlock. Not sure if you're in the States@normal bloom

normal bloom
#

all I know is I just spent $49.99 on a pack which had 100 4 star rare crystal so I could unlock the Prime Active Nanoprobe Refinery and it did not show up for me to fo that

#

and it charged me for it and it is gone from the purchase window ... this is the first time I have had an issue with buying anything ... would like to get this sorted out

bitter ridge
#

The $50 pack was for the Prime Borg rewards not Prime Active Nanoprobes Refining and contained 100 4* Epic gas not 4* Rare Crystal

#

@normal bloom

normal bloom
#

ok ... I must have not seen it correctly, my bad

#

sorry I just freaked out and missed what was in the pack ...

hearty latch
#

@paper galleon, the 1.04M is what you have...

paper galleon
#

Yes, but it should be 960k @hearty latch, Sorry got your message wrong but still the requirement is 1m

north oasis
knotty pasture
#

the research event isnt scoring the final tier...after completing all three primes....I wasnt awarded the final tier. I'm not sure if the research event is tied into purchasing the prime pack...but some of us have the stuff to do all 3 without doing so. Ticket was submitted <@&509691205798592532> can you please forward...I'm sure I'm not the only one this has impacted

sturdy fossil
#

Same problem here. Cant repair without boosters!

fiery nimbus
idle solstice
#

Dang y'all really know how to mess up the entire game. Can't repair defense platforms, ships are all buggy when trying to repair, not to mention things aren't scoring for some above. Do y'all test any of this before rolling it out...?

unkempt wagon
wispy matrix
#

2 speed ups. No ask for help button.

quartz yew
#

No prime pack for nano probes

ebon sinew
#

Yeah, the borg prime packs showed up for me. Lat was there, but isn't anymore. So I don't know what is happening there.

native oyster
#

<@&509691205798592532> Betcha thought you were done with the bugs today didn't ya? 😛 Well hold on to your butts!!

I believe the text in the picture says it all!

*phone cache, game cache and localization cleared. Game restarted 4 times, phone restarted twice!

#

^^What is THAT!?!?

charred crater
#

Since the last two updates I often get "zoomed" out from system view to galaxy view in normal systems, such as Dessica, getting told that I don't have a ship or station in that system.
The occurances are random, but often repeat themselves a couple of times in a row, making it really hard to check for incomming patrol hostiles or potential player enemies

eternal raft
#

Please look into why I'm 1 point shy of completing this event?

opaque peak
cedar ermine
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I have a few glitches and one preventing me from repairing a ship. When will this be worked on?