#👾-bug-reporting

1 messages · Page 408 of 1

exotic ice
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Really starting to be fed up by those details

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@tepid flame Thanks for the answer anyway

eternal ether
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@ivory vortex Can you please let me know what I need to do to get the MIlitary Supremacy event. I am lvl36 tripple locked factions, with an auguar but no other lvl34 ships, I have all of the lvl32 ships. Is there research I need to do? When I message customer service they basicaly say working as intended. Please help.

gentle lark
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Todays update is very unstable. The game is frequently crashing, especially with message windows. I think you should consider finding a new graphics coder, your current one is struggling.

wheat cradle
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@ivory vortex Can you please let me know what I need to do to get the MIlitary Supremacy event. I am lvl36 tripple locked factions, with an auguar but no other lvl34 ships, I have all of the lvl32 ships. Is there research I need to do? When I message customer service they basicaly say working as intended. Please help.
@eternal ether

It's about time we got a firm answer on this.
I'm in an alliance with players who match this description but have the event.
Meanwhile I'm OPS 31, recently triple faction with only 2 of the Uncommon ships built but haven't got it.

small agate
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I have a question regarding the glitch that is dropping shields when your miners are attacked. What is the status of fixing this? There is an alliance in my server that their raid strategy is go find a floating ship and kill it and then see if shield drops. The fact that this is a valid raid strategy is ridiculous.

spice stag
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Anyone else notice that the Alliance Milestone event lacks points when scoring with combat ship? One kill with the Franklin should give 1 kill point an 9 extra for the ship but only gives 9 in total. The kill point is not counted.

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Someone at Scopely is bad at math?

dull mantle
hard jolt
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There appears to be a freezing bug when the daily reset happens now. Seeing as when the time kicks in for the morning reset, client freezes up and requires a restart in order to do anything.

keen surge
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@spice stag you can't trust the toast notifications when doing something that gives combination points, it will only show 1 part of it. You need to check actual points increase in the event, though this can be pretty difficult in an ALM event as you can't view member contributions.

spice stag
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But for the ALM event it doesn't show cumulative as for the ALB. At least not when fighting swarms with the Franklin. Shows me 9 points each time. But using the Discovery in the flash event also scores for the ALM event but this time it shows some. Really wierd cumulative score. 🙈

bronze hatch
keen surge
bronze hatch
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Already did all that

keen surge
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Can only wait then.

dreamy girder
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<@&509691205798592532> there’s no flash events s28

waxen canopy
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I can’t see flash event, but others in my alliance can see it.

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S30 for me

dreamy girder
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Hmm

hazy herald
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mmh only my problem? Game dont load over 76%

willow silo
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Will the flash event start at the top of the hour this time?

unborn tiger
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Is that a Rhetorical question? Or do you really want an answer?

rain dew
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Really peaved, it's been happening throughout all events, hit Klingon bird of prey for points. Sometimes works but more often I hit them and get no points. I reset the game, no points, do another attack, no points, in the one I did just know I hot a third time, still no points. Please fix as this is not fair, costing heaps in ship repairs and getting no rewards and no bleak times points. I know every attack I did, I should get points, as I have done many over past weeks and know what works.

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Even now the event finished, it doesn't show as results of the event. The last one showing results is the last one I one today and two before it where I did not score points as I didn't compete in the event

acoustic knot
rain dew
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I've had that occur too and I am using in house wifi not mobile data. Others in the house have been online using same internet at the same time with no issues.

somber crane
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Can't even repair the ship or recall

spark raptor
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@nova panther ist there a reason why the event „military supremacy“ is missing this time during the CoW event?

spark raptor
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@ivory vortex do you know why I have no „Military spremacy“ Event?

keen surge
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@spark raptor because you don't meet the criteria for it, the criteria being a Scopely secret. This has been an issue every single time that they run the military supremacy event, not everyone gets it and according to what little Scopely will share it if working as intended.

opal badger
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Game won’t let me sign in, are you guys doing maintenance?

opal latch
upper light
icy venture
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I selected 'Claim' and the program crashed before the contents of the chest were revealed. I had to close the program and restart it to continue playing. This does not happen every time I claim a chest but it has happened several times before this.

fringe kelp
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So it looks like I might be getting an iPhone 12 pro soon. I thought I read that there were some issues with scaling on the screen. Is that still the case? Work IT is pushing me to upgrade (I’m the last iPhone 8 holdout) but I’m still cool with my current phone until a fix rolls in.

brittle copper
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One thing is not like the other. Yes, there is a quick work around. However, latency is really bad today.

finite wren
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Why game so buggy -_-
@somber crane
Because Scopley.

tender holly
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I hope you all fix the base program before releasing another crappy event thing. This is getting old. Having to resent or crash in the middle of something all because you all are making money for a crappy product. May have to report you to Apple and Google for lack of quality in workmanship.

glacial swan
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Can someone explain to me why the strength of my new Epic ships is showing up incorrectly. I already tried to change the crew, changed the dock and reinstalled the game. With the Saladin, for example, everything is displayed correctly. I also compared with several other players and none of them have this problem. The freespace value always coincides with the fight protocol. The in-game support couldn't help me and has already closed the ticket. Maybe someone can help me here.

bitter ridge
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If you have extra crew on the bottom the strength you see outside station is what your ship strength is if you didn't have those extra crew members the ship strength in the battle is showing the ship strength with those extra crew members being added as normal crew

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Remove the extra crew and the numbers will show properly

narrow coral
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I tiered up my franklin and didn't get any point on millitary supremacy nor CoW. Already waiting for a reply on my ticket, but wanted to know if someone else had the same problem

glacial swan
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@bitter ridge Thanks Mate, it's works now.👍🖖

bitter ridge
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You're welcome

grizzled seal
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So this is the answer I got, basically says, I looked at our infallible logs,.... Don't acknowledge another player attacking my ship in a separate system dropped my stations shield, don't even acknowledge I WAS ATTACKED & not the aggressor.... Nor does it suggest this is not working as intended, sooo does this mean dropping folks shields is now a known mechanic we all gotta learn cause $copely can't tell who hit who? How does this person get paid for THAT ANSWER!!!

keen surge
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I mean the game does record direction of attack, this is why I've previously said that a bug operating in this manner would be extremely difficult to prove to Scopely.

nova panther
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It is super interesting how only shield bug happens to Scaley in server 193. I never heard any other complaints from our server

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And it is like what 5 times by now this happened? I lost count...

narrow coral
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well, it has happened in server 36 too, I don't think is just him. maybe he's the one complaining more about it

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a few players from my alliance complained about shield "expiring" way before the supossed time. same generic response from CS

nova panther
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Lets say there is this shield "bug" and it is rare right since only like 0.1% is reporting it. What is the odds of it happening to a single player in whole server for more than 5 times?

narrow coral
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you have the number of affected players in server 193 to assume that 0.1%?

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just in case, I always reset and take screenshot every time I put an overnight shield

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they can't event count points for an event, how can I trust them with the shields working propely ...

white granite
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My station was attacked and 2 ships destroyed with over 7 minutes left on my piece shield

keen surge
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@white granite it's more likely that there's 7 minutes remaining on your 10 minutes auto shield.

river needle
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Habe mir die Franklin gekauft aber bekomme keine Missionen zu erspielen der Warpkerne angezeigt. Bin lvl22.

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Habe auch den Support im Spiel kontaktiert aber bekomme keine Antwort.

keen surge
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@river needle the mission chain stars in Elona with The Source. You probably have it already, check for the attached missions that are part of the chain to check your progress.

prime cargo
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My power creep didn't complete despite completing a turret and completing a limited time station event

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server 34 Alliance:MBD Player: TheFluffyk

keen surge
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@prime cargo defense platforms have never counted for the daily power creep.

prime cargo
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Sooooo the most power creeping structure doesn't count for the build your power daily?!?!?!

limber cedar
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Repeats with completing any events, loot chests, or claiming any rewards.

native oyster
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Please fix these visualization bugs. It‘s always a source for misunderstandings.

grizzled seal
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Just an example of mods trying to "shame me"... Apparently, the truth is frowned apon...

prisma leaf
river needle
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@keen surge do you know the mission names in german?

keen surge
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@river needle sadly not and I don't believe LCARS has done any other languages. You can change your in game language, you might be able to set it to english just to check the missions and then set it back to German? Alternatively how many missions do you have, we might be able to figure it out if there's not too many of them?

river needle
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okay thx i try it

river needle
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@keen surge Found it. Was in archive.

mild timber
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@nova panther

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this is not a gas node how do we fix this ?

mild timber
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@keen surge can you help with the ore node appearance as gass. How do we fix this?

ionic mural
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I am having lots of connection problems today. Keeps shutting down on me and then takes forever for me to get back in.

keen surge
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@mild timber best I could suggest is to clear your cache. Hopefully that fixes that issue, otherwise not much more I can suggest sorry.

austere token
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I never received my 7pm flash points. How can I fix this?

thin compass
austere token
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My mistake

royal magnet
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Two of our members were able to start an armadas against the same target at the same time. This was already bad enough, but whilst we joined one to save at least half, both armadas disappeared without battle when the timer did run out. The leader was on-site and all members joined correctly, so that i assume the 2nd armadas we did not fill up was maybe a split second earlier and as this one was empty, it also made the 2nd one fail. I think i have seen this issue once before in another situation

native oyster
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My game keeps dropping out every 5 mins saying check your internet but it is at full strength

civic parrot
verbal hare
upbeat sluice
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Server 31. Hitting hostiles for CoW, selected a Patrol, was toggling to a different ship, got this defeat and attack log. Other user has a bubble up and was idle at the time. This happened a few days ago, where I was idle/bubbled and two folks attacked me hunting probes.

thorn hatch
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@civic parrot same issue server 22 you get medals, but no rewards

marsh kayak
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The forgot the second event on all servers

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You are so unbelievable Scopely... Today you switched the Daily Events so the time is correct again now in Europe but forgot the reputation events. They are still running out at 5pm

thick geode
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maybe i've had this problem 5-6 times today

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i've spent 20$ this morning and then this started

quaint idol
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Flash event with no rewards Vulcan hello?

pulsar mist
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Update on the Flash event: A gold medal will be provided when the synergizing event is up so any work was not in vain.

obsidian wolf
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I know anrares is blue but 😂

quaint idol
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Assuming that works. Ty

exotic brook
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Livis officers ability is not working.. is this standard bug or something special?

quaint idol
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The gold medals count for bleak?

spice stag
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Server EU 176. The unknown happens in gc as well
@verbal hare Come back to 172 mate. 😭

quaint idol
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Singularity apex transport to special mining area is not working or never implemented.

spice stag
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Someone at Scopely smoked a bit too strong stuff today when kicking off the flash events. 😂

pulsar mist
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Update on the Flash event: A gold medal will be provided when the synergizing event is up so any work was not in vain.

marsh kayak
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Cheers for not counting my silver medal then. 👍🏻🖕🏻

spice stag
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Event is up and still no medal. Is there anything that Scopely doesn't suck at?

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And why would everyone get a good medal if they didn't score enough in the event? The announcement is plain stupid.

bitter ridge
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Because some of us who was going to do the event checked the event listing first and saw there were no rewards for it why waste hull on an event and get nothing for it

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Why should we who looked first be punished for not wasting our hulls

spice stag
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And why should we who did be punished with the loss of resources?

real wedge
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<@&509690795536941056> how many shields have to fail unexpectedly for scopely to fix their issues? Shields are fundamental to the game.

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Two alliance members had shields fail doing an armada this morning. This is ridiculous.

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Further, I had back to back shields fail during last arc, and CS would not acknowledge the failures. They logged them going up properly, but would not recognize that they came down. Acknowledging the rampant shield failures is the first step to fixing them.

small agate
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There is an alliance on my server that the focus of their raid strategy is go find a floater and/or miner of a player they know base location of and then hit it to see if shield glitches. I personally consider that low but it is a valid strategy due to commonly glitching shield issues.

real wedge
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So common!

coral lotus
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So now I have the 2 Events, but did not get the 3 points for my Gold medal... Still says 0 point

thorn hatch
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Look at gift section they give out a medal

mild orchid
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nothing

eternal raft
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Is anyone else experiencing issues with there discovery? I'm unable to switch to a different ship nor am i able to summon back ships?

icy venture
cedar ermine
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This mine on server 008 has been messed up for a while. Sometimes it reads like there is a players ship on it, and other times you just sit hovering over it.
[Dilithium Mine S:1855008555 X:407 Y:50]

keen surge
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@exotic brook Livis' officer ability takes effect immediately when put on a battleship, he does not require combat to trigger him (and this is better as if he activated during combat then his bonus health would be lost at the end of combat)

exotic brook
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@exotic brook Livis' officer ability takes effect immediately when put on a battleship, he does not require combat to trigger him (and this is better as if he activated during combat then his bonus health would be lost at the end of combat)
@keen surge
How do we know which officers ability are activated by default on bridge and which are combat triggered? I had similar confusion with bones ability. Some officers ability do not trigger in some situations. Need clarity in this matter.

keen surge
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@exotic brook trial and error mostly 😅
With officers like Livis you can compare hull health with him below deck and when I'm bridge, not a large increase usually due to existing bonuses to hull health, but as long as you're not hitting rounded numbers you can see the difference.

exotic brook
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@exotic brook trial and error mostly 😅
With officers like Livis you can compare hull health with him below deck and when I'm bridge, not a large increase usually due to existing bonuses to hull health, but as long as you're not hitting rounded numbers you can see the difference.
@keen surge
Makes sense. Thank you.
I did check as you said. Only str is changing. Hull health isn't on officers screen but on ship stats it changed from 130k to 137k. I don't know who told them 7k is 40% of 130k.

keen surge
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@exotic brook that's the effect of existing bonuses unfortunately. You'll have various bonuses from research, station modules and your officer stat bonuses. They all apply to the base hull health number, so the more bonuses you have the less the relative benefit becomes.

exotic brook
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They made it so complicated.. someone needs to do PhD just to understand what works what doesn't, which crew is better than other. All it comes to finally is experiment to find if you messed up. In case of PvP it's hard to even experiment. With hostiles we have consistent target.

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Anyways, I found Decius with Kumak is much better than Livis with on Kumari with javaid crew against eclipse transport from experiment. And who is better changes from target to target. 🔥🔥🔥

rigid zealot
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I was just in a situation where after successfully destroying an NPC in a mission, my ship ended up destroyed. The log says I was victorious, with health to spare. Is this a known bug?

keen surge
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@rigid zealot were you using epic Kirk, Kumak or Leslie as captain?

keen surge
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I'll assume that you were. These officers can add additional health to your ship, and after combat ends this additional amount is then removed; it is possible for this to exceed your remaining hull health and then you explode. While not obvious (though it is found detailed in the in-game FAQ) it is to your benefit still, as without the additional health you would have just lost the fight.

native oyster
wicked summit
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So when is Scopely fixing the screen resolution problem with new iPhones? Guess not soon?

native oyster
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Scopely knows all about the issues listed above, as I was told by support they are working on these but they have no clue how to fix them with the current staff.. This is the interpterion of the DM they sent to me

rigid zealot
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@keen surge

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@keen surge yes I was. Thanks for the info!

wicked bloom
strange kernel
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All stations disappeared until I reloaded the game, including my own.

golden folio
errant heart
unique hornet
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All the labels are gone

cedar panther
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4 days worth of double refines and 0 uc crystal. Fix the refinery Scopely

solar bluff
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🐛🐜🐝🐞🕷🦋

brittle copper
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Any idea what the chest will be when the territory update has challenges?

languid trout
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Hey scopely I lost my 12 hr shield on the first attack lost resources fix the problem

plush epoch
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If they win they take rss cause they have a cargo bay

lament trellis
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I recently experienced a lag of about 15 minutes between events being logged by Scopely and when those events showed up on my screen. Anyone else?

tawny python
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Scopely knows all about the issues listed above, as I was told by support they are working on these but they have no clue how to fix them with the current staff.. This is the interpterion of the DM they sent to me
@native oyster I know it’s not you, but pass it along.... if iPhone with weird top, shrink playable game area by the width of the weird top thing. If top weird thing on left in landscape mode, move starting left location by width of top weird thing.
If the devs need a picture I can draw one for them.

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Please fix the alliance members online tab, would be nice to know who is online before starting an armada
@native oyster how about asking in AC who is up for an armada before just starting one? Every member could be online buy occupied and not up for an armada.

valid mural
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Again this is the second time I am bringing this up again I put up a 12 hour shield thinking I would be ok until 11am est but no again I wake up and find my base attacked and all my resources taken. This is becoming frustrating. The last time I did not even get a response from support the only thing I got was an automated message that I would hear back with in 24 to 48 hours. This time I would like a response. My ID is ra5d850e6569

wicked summit
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Again this is the second time I am bringing this up again I put up a 12 hour shield thinking I would be ok until 11am est but no again I wake up and find my base attacked and all my resources taken. This is becoming frustrating. The last time I did not even get a response from support the only thing I got was an automated message that I would hear back with in 24 to 48 hours. This time I would like a response. My ID is ra5d850e6569
@valid mural next time when you put up a shield, take one of your ships out of the base and return to base. You shouldn’t have such a problem

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Scopely how about fixing the new iPhone display issues? The ship statuses (hull in particular) isn’t visible because the homebar overlaps, evertyhign is overblown, some Icons not accesible....

sharp valve
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Is anyone else dealing with the game continually crashing? I can’t go to system view, crash. Log on and within a minute it crashes again. Completely unable to play except for putting a shield up. #👾-bug-reporting

oak vine
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@wicked summit They are working in it, maybe a fix will be in the next App update

crude veldt
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@oak vine Even if they fix the crash issues in the next update they will introduce 7 more bugs to keep people complaining. It's the Scopely way.

red mortar
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Scooooooooooooopely,
my second question of today. When you finally get out a patch for those more and more often appearing bugs:

  • pink nodes
  • yellow skulls on normal hostiles
  • not able to lock targets and /or single systems
  • seeing only arrows on the screen but no text

As soon as one of the above appears, the other follows shortly. Did I forgot something, maybe, but those bugs are really annoying atm

celest berry
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Essere svuotati on line senza avere notifiche mentre controlli le miniere e finire che solo quando rientri vedi che ti mancano le risorse e ci sono report non presenti prima dell'andare off line
Qui si sta rasentando la truffa non mi sono mai lamentato se venivo svuotato tranne che del mal funzionamento ogni tanto dello scudo da 12h.
Dite che è in tempo reale bene il vostro tempo reale non mi ha notificato nessun attacco per tutto il tempo che sono stato on line.

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A scudo 4h prima di andare off line

native oyster
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Game keeps freezing, usually mid battle with hostiles, sometime 2 or 3 times a day, most annoying.

stable umbra
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We just had multiple witnesses of a Stella destroying multiple exchange armadas without a wait time. We took video of it but I only captured a single armada kill. Please reach out to me for video. <@&509691205798592532>

remote shard
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My 3rd ship will not move it's like it does not realise I have 3 ships. Cannot do anything.

magic horizon
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@remote shard that would be a customer support ticket.
Give them your player-ID, which dock the ship is stuck on and the top deck crew.

remote shard
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Realised being now soz

strange kernel
spring shadow
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third time in 3days. I've called one of my ships home and they stopped outside my station (just short of being back) and no "zzz" notification on ship

marsh shuttle
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Issue with time calculator..

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Here Bortas and Botony Bay set to arrive at same time

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Here Botony Bay arriving early

spring shadow
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well thats bravo sierra, can't mother hen my ships 24/7. Might as well be in pilots seat.

native oyster
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SCAN//ATTACK broken greyed out button bug very prevalent. had to restart the game 15 times since 2100 UTC, now 0241 UTC

icy venture
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My Mayflower was just attacked and destroyed by the Klingon guard ship before it even appeared on the screen in the Jiwu'puh system. That is not fair!

low lichen
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The generic/non faction daily task doesnt appear for a couple of us ...

potent iron
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On IPhone 12 the graphics are cut out around front facing camera. I don’t see the icons too well. Is there a setting?

upbeat sluice
oblique citrus
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re: the all-labels-gone bug: on my device I have the highest chance of triggering this bug when I go to alliance chat and back. it sometimes happens when going to Events and back, but it happens significantly more often with chat

regal juniper
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Swarm biomaterials have stopped adding from dailys.

I spend 200 a day but get 180 a day so should drop 20 biomats per day. But has been dropping full 200.

Please check.

mild moon
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On Server 10 -- Having trouble getting ships to engage reds -- ship will fly to the target and then stop. sometimes will engage 5-10 seconds later

fresh sigil
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I’m having the same problem as Galileo in borg space. I can target the hostile but my ship won’t engage.

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I’m on server 33

mild timber
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@nova panther @keen surge The game lag on server 40 is horible .. i attack a node 3 times before it catches up.. i have reloaded the game 2 times already .. can you help ?

lucid knoll
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EU-152 is buggy as hell today, can’t send Dvor to any mines, it just heads to the system not the mine, cant recall it either, can’t target hostiles or players either

mild moon
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i should note -- other folks were having the same issue (in my case in yadalla) but in other systems it was fine for alliance mates. I switched systems and had a better experience

latent hamlet
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Losing 100% cargo after getting caught OPC

tawny helm
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Same problem as Galileo & Navman with Borg targets, I can engage my ship tracks and catch-up on the target, then nothing happens (or it sometimes randomly go back to the position pre-targeting). Does not happen (apparently) on non borg systems.

warm sable
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eta fixing game or just ignoreing pll till tomorrow restart ?

still citrus
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Can't attack in exchange systems. Not good on a hostile hunt day. Targets, goes to hostile, but no attack

mild pagoda
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They are looking into it

warm sable
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where u find any feedback ?

latent hamlet
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Player says Shev in Captain slot is why I lost all cargo since Shev gets 25% increase in Tri take against “hostiles” enter the bug I’m not a red ship aka hostile

dapper flame
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EU-152 is buggy as hell today, can’t send Dvor to any mines, it just heads to the system not the mine, cant recall it either, can’t target hostiles or players either
@lucid knoll EU 161 is having the same problem

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Same problem as Galileo & Navman with Borg targets, I can engage my ship tracks and catch-up on the target, then nothing happens (or it sometimes randomly go back to the position pre-targeting). Does not happen (apparently) on non borg systems.
@tawny helm and this one too

tacit crest
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ive given up reporting BUGs since U report and 4 moths on there still there , it more arc than fix tbh

grand cargo
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Good afternoon. I've been trapped in Tullias, my ships don't come back to the station, and they're not able to mine either. I need to be able to at least do the event which is impossible for me after 8 reboot.

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You can tell me something is the first time I use this channel thank you very much

wise phoenix
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Same issue here as well

leaden hemlock
obsidian radish
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Same here attacking in roda delta

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Do you guys have a one plus phone? I just went thru is update. Wondering if that did it

sweet badger
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Rebooting. Clearing cache have both provided 0 help on this

eager cairn
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server lag and unable to attack hostiles

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server US24

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though guess is their overloading the servers pushing stuff to them before the patch starts. because this is normal behavior before a patch it seems.

devout leaf
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I'm on server 40 and I can't hit any hostiles in borg space it locks on target and does nothing. Also having issues trying to mine it's just showing that it's asleep when you're on the mine. There is hostile event and mining event today. Can't do either I guess!

potent iron
brittle copper
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Luis has been assimilated

sweet badger
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He looks Bolian lol

echo sky
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What is going on in borg space- have targeted several probes just to watch ship get there and await orders- cleared localization and no change/ shut down and restarted phone same results

fading igloo
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I would suggest, since most can’t mine, can’t attack, can’t get to/leave systems or nodes. You give everyone first place in the lat event. 200k in lat, ore, gas, and crys and call it a day

dreamy frost
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News flash. Scopley doesn’t care. They only want to keep the game running well enough to make money. This game has been buggy for two years!

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Those graphics issues? I’ve had them for months. The hostile issues. Have them too. They don’t care

strange walrus
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Same here cannot attack in borg,or espace now... wtf is going on with the code monkeys... stop taking away thier bananas... this sucks..

plain pumice
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Server 23 is Nuts ,multiple systems are buggy

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Unable to attack hostile

small agate
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Did Scopely break the game before maintenance this time? Normal cycle is an infestation of new bugs after maintenance. However virtually my entire alliance is not able to target hostiles.

echo sky
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Second system - same issue-,it’s really nice you guys at scopely post all this stuff to buy - but you know what makes the most sense- having a game that actually works

cursive depot
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Server 49 glitchy too. Cant attack hostiles. Hard to do daily or event...

lament trellis
#

Hey now, let's be fair to Scopely. If you want bugs fixed fast, ask them to delete your account... they get on that pronto!

sullen bridge
#

it would be nice to at least get an acknowledgement of the borg targetting issue. Scopely? @pearl trench ? @ivory vortex ? Any statement at all is better than the silent treatment. Wasted 2 tokens already trying to get my borg kills in

#

Also, the cool thing about discord is that we can see when <@&509691205798592532> and <@&509690795536941056> s are online. So far--just since I posted 15 mins ago, 2 have been online but 'Do not Disturb', and 2 others have logged in, and then logged out without addressing anything. Fantastic customer service.

nova panther
#

Moderators are volunteered players,not Scopely employee

sullen bridge
#

How about @dusky sedge ? he also logged in with no comment. Just a "We're looking into it" would be nice.

nimble raven
#

@sullen bridge We're looking into it

sullen bridge
#

@nimble raven thanks!

ionic ocean
#

Dear Scopely - What is wrong with this picture? Simple, once again, I set a 12-hr shield and go into work. I check my phone 11 hours later (hint, I have 1 hour left for my shield!)...But what the hell...I've been raided and cleaned out...The bugs in the game are unacceptable. This has happened a few times over the past 6 months. I'm done, your poor, rather total lack of response every time I have lost materials due to your software failures has driven me to a single conclusion it's time to stop wasting my time with your products. I hate the fact I have spent money on your product only to be given poor quality. In fact, I'm deleting my other Scopely game, "Dice with Friends". While it has never failed I refuse to watch the ads on the game and provide you with the income.

sacred mulch
#

This game is glitching so bad you can't even hunt Borg probes. Wasted a transwarp cell to hunt Borg probes, and can't hit a single one. Want my transwarp cell back. Interesting everything was working prior to tomorrow's maintenance period.

#

Why is it now a problem when everything was working fine yesterday

bold bronze
#

Unable to use Enterprise or ViDar

sacred mulch
#

Great now it seems to be working

ivory cypress
#

Graphics crashes and tonight I noticed zero nodes aren't zero on scan

worn nest
#

<@&509690795536941056> i need help, does customer service even exist?

eager cairn
#

you know the answer to that. yes they exist to tell you its a visual bug 😄

hybrid scaffold
#

Dear Scopely - What is wrong with this picture? Simple, once again, I set a 12-hr shield and go into work. I check my phone 11 hours later (hint, I have 1 hour left for my shield!)...But what the hell...I've been raided and cleaned out...The bugs in the game are unacceptable. This has happened a few times over the past 6 months. I'm done, your poor, rather total lack of response every time I have lost materials due to your software failures has driven me to a single conclusion it's time to stop wasting my time with your products. I hate the fact I have spent money on your product only to be given poor quality. In fact, I'm deleting my other Scopely game, "Dice with Friends". While it has never failed I refuse to watch the ads on the game and provide you with the income.
@ionic ocean

Bro this happened to me too. They said I hit someone in pvp but I bubbled after that hit and they didn't tell me about the engagement that set this whole thing off. My miner being hit opc while I slept with the supposed bubble

floral roost
#

After switching to chat all ship descriptions/titles disappear. Only way to fix is reboot

#

Also can not select nodes when this occurs

peak mesa
#

I hope that, after the update, the many unclickable and immobile hostiles that are everywhere on several systems will finally disappear!

crude veldt
#

yarda nodes are acting up. after clearing 3700, they reset with only 49 data. this has happened repeatedly over the last 20 mins.

tough quarry
#

Hello Devs,
I noticed a problem in Notifications, since last two updates of the app, me and several other players, are not receiving certain types of Alert like “Armada Creation” or “Attacked” Notifications, while we still get for example “node depleted” or “ship repaired” ones. I suspect that notifications that are triggered by client side app scheduler or timer are working while ones triggered by server side events are not. Noticed that bcz sometimes i accelerate the repair and finish it, then close the app and still get repair done notification at the original time that it was scheduled to finish. I confirmed that this applied on both android and ios, my iPhone XR has the latest 14.1 update and tried to uninstall the app and reinstall it, and of course notifications are enabled for the app as i am getting some of them.
Thanks

vague summit
latent oyster
#

Any idea how to fix

#

Have deleted, reinstalled, cleared cache, sacrificed virgin and virgin like human

tulip plinth
#

@everyone

Commanders,

Due to latency issues, we are going to be delaying the maintenance for today. Currently, there is no start ETA, but we will be communicating any further updates as they come in.

Apologies for the inconvenience.

#

Scopely that’s why gamers curse the hell out of your stupidity 🤬🤬 if maintenance not ready than move to tomorrow or later date. Telling no specific time today what do you expect all to do.

vagrant hinge
#

is pike broken as captain ? when putting pike as cpt and stonn next on bridge, the cargo capacity increases however the increment is not utilised ie when raiding a station it is clearly visible that the effective full load has not increased . the bar also shows that a part is left not filled when raiding a station.

#

also pike doesnt seem to increase cqdet mccoys warp range extention

bitter ridge
#

Pike only increases combat stats he works as intended but it shows he is boosting others abilities which is a glitch that needs sorting, Pike doesn't boost Stonn

vagrant hinge
#

ok thanks

mild orchid
#

the ship flew, but disappeared

native oyster
#

Sometimes these chests don't work properly today I'm pretty sure didnt got my 23h chest but was considered opened. 🤔

charred mist
#

Ships now have their shields down when they leave your station? Each one had to regenerate.

native oyster
#

Thanks for fast support scopely 🙏👌much appreciated

strange field
royal magnet
#

Chen does not work on level 49 miners, but as of her description she should be working until level 50 hostiles. I checked on weaker ships and her Skill shows up then!

keen surge
#

@royal magnet the heavy variants use kinetic weapons.

leaden badger
#

Two bugs in most systems. Empty nodes. No targetable enemies.

icy venture
cloud dune
#

Doesn't work?

#

And no update on Android?

crude veldt
#

@cloud dune Update is there, refresh your play store.

cloud dune
#

Not for me

#

Just checked it again

prime cargo
#

I am getting the red box for cost for any chest that I have insufficient tokens/currency for.

#

TheFluffyK server 34 MBD

rigid pond
#

Game hanging when you click on "Join Event" on any X Reputation Event.

last mist
#

Yes there appears to be an Overlay issue with the "red" highlight they add to the items you cannot purchase, Z-index issue on iOS

verbal fox
#

Ok the new update has fixed nothing.. i still get the missing information on ships bug..

real wedge
#

<@&509690795536941056> they didn’t fix the shield failures

green falcon
#

Not possible to call a ship with Discovery, If the Warp-Range of the called ship is Lower then the System.🙈🙈🙈

pale gorge
#

Cant see the prices on some faction store items, just a pink box over the price, nice work. Please fix

late hatch
#

Not sure if this is the best channel, please let me know. I am upgrading to operations 24 and was planning to use speedups to finish before the Prepare to Takeover event ended. The update prevented me from doing so. Do I have any recourse?

bitter ridge
green falcon
#

Since the update it is not possible to hit the “SUMMON” button!

pastel axle
peak mesa
#

They shut down the server for several hours and they were not even able to remove the hostile ships that are jammed everywhere. It's a shame!

native oyster
#

The black info bar will freeze an do not disappear until restarting the game.

peak mesa
#

Together with our friends we made a bet that there will be even more bugs after the update. As usual we all won! 😄

dull oasis
pale gorge
#

As always, new ways to spend money added at the cost of game stability. Stop the greed and fix the game first please !

peak mesa
#

@pale gorge I wait until there are no more bugs before spending money on this game. When it will work properly I will be able to allocate a large budget to it.

bitter ridge
#

@dull oasis Have you updated your game via app store or google play store

crisp obsidian
native oyster
leaden badger
stone furnace
#

With this update I have the problem that the message tape freezes on each of the screens and does not remove unless I restart the game. Please fix that soon as it limits any action that has to do with the top of the screen. @dusky sedge @warm gazelle . Thanks

high mirage
#

The pink mines are stil not fixed 😂

dull oasis
#

I had to delete the game and reinstall

peak mesa
formal plinth
peak mesa
#

🤣 😂
They are super talented programmers...

cinder gazelle
#

According to lcars that should be 14 days

pliant oxide
#

Still not fixed

#

iOS

pastel axle
#

Gc all player name are retrieving. Ffs are you devs utterly utterly incompetent or what!!

peak mesa
#

The funny thing about this game is that there are more bugs than solar systems... 😂

fresh canyon
hardy trench
#

Can't see new refinery tab...
Items don't show the inventory for alliance resources...
Online feature isn't working....
Ships tags still disappear in game and needs a restart...
Alliance tab still shows the old version and no embassy or stuff is displayed...
The new territories don't show regions and only systems scattered across...
Discovery is jumping to the same system I'm at instead of jumping to the targeted system...

I'm a commodore in my alliance, ops 34, and updated my client through app store as well as reinstalled it again...

Any other ios users facing similar issues?

latent kernel
#

ships and ship tags not showing on android. updates and reinstalled

rancid roost
#

either get infinite blurry screen or infinite loading screen trying to load Tola Alpha. Two ships there, still won’t work

willow schooner
#

So for people who screen shot things for disputes, this could be bad....

#

I definitely lost that battle, and my ship was destroyed.

fringe lion
alpine bear
#

Stuck node won't engage server 45

[1⇴ Raw Isogen Mine S:2055574236 X:-311 Y:233]

hexed maple
#

Anyone upgraded their phone to the 12? I no longer get “you’ve been attacked” and armada notifications

alpine bear
#

Server 45

fringe lion
#

Same issue on 131

dire bear
fringe lion
#

But is it really a surprise?

alpine bear
#

They did say that we would have to run some missions first yet the 3 planets with the 25 nodes in each they have no issues mining.

bleak furnace
#

If you want to scan a mine the ship is displayed separately (showing Target not in same system as selected ship) instead of the node with the ship. You have to use the side arrows to switch to the mine

peak mesa
#

It's the bugs that are going to kill this game.

#

Too bad

dreamy frost
#

Mined resources just disappear. Mined over 14k and it just went poof as soon as I brought it back to base. Nothing in inventory.

peak mesa
#

@dreamy frost Another bug. It's normal, with each update there is a little more.

#

With all the money they make, I wonder why they don't hire competent developers?

dreamy frost
peak mesa
#

Some bugs are almost two years old.

dreamy frost
#

The developers are sipping mai thais in Hawaii. Their children are coding the game so they don’t have to do any work. That’s why my kids code cleaner

peak mesa
#

I don't have this tab 😂

mental atlas
#

Sans compter les coupures du jeu toutes les minutes je vais arrêter je pense

peak mesa
#

@mental atlas Bluestacks ?

mental atlas
#

No IPad .....

bleak furnace
#

@dreamy frost what resource have you mined?

peak mesa
#

J'ai déjà 5 ou 6 bons copains qui ont quitté le jeu à cause des bugs. Ca devenait insuportable

mental atlas
#

Je suis fatigué

#

Lat

#

Le jeu coupe a chaque action .... faut le relancer ... sans cesse ....

peak mesa
#

et quand ça fonctionne on a des trucs qui bug de partout et qui ne sont jamais corrigés

crude veldt
#

@fringe lion you cannot mine in capturable systems until your alliance owns it.

upper jay
#

80days for a research?!? And the timers r not working, they just start to stuck after 1-2 seconds

peak mesa
#

@crude veldt There is no message indicating this, so it's a bug.

dreamy frost
#

I mined raw isogen. It’s not in personal inventory, alliance inventory or the territory resource tab

crude veldt
#

There doesn't need to be a message.

fading saddle
#

How do you like my hat

peak mesa
#

A message in the game would be normal. Because here it indicates a speed of mining which is false. It should indicate zero. It's like when you try to go into a system when the distortion is insufficient, there is a message. Well, it's the same, without a message in the game it's a bug.
The bug to have forgotten the message and to indicate a speed of minage which is false. @crude veldt

#

It's just as silly as indicating a travel time and then the counter stays at zero for 5 minutes. It would have been enough to indicate the right time from the start. There are thousands of bugs in this game... so they're just messing around to make money as quickly as possible.

#

Then they say in their messages that the players are happy. LAUGHTER! 80% of the players complain about bugs. It's nonsense. I talk to more than 150 players in my discords and almost everyone complains about bugs. And the worst thing is that we lose good players who leave the game because of it.

icy venture
dreamy frost
#

I’m not trying to mine inside a capture territory. There are a lot of mines outside the capture zones

#

But I figured out that inventory has a new tab

vague pulsar
olive sage
#

@dreamy frost , same issue here

icy venture
#

Also the program seems more sluggish than usual, I am having to select objects even more times to get the program to respond and screen scrolling is even more difficult to carry out.

peak mesa
#

Game crash and crash again..... It's a pity to see that.

#

Forced to relaunch it again and again.

crude veldt
#

@peak mesa I don't disagree that there are far too many bugs, but The fact that the node in question is in a capturable territory means that it should be clear that you can't mine it since it is clearly written in the rules and release notes.

keen surge
#

@willow schooner I didn't see an answer to this, so hopefully didn't miss it in all of this mess.. your ship was destroyed because you had Kirk as Captain. His captain maneuver increases stats when you have morale, which in turn can increase your hull health. At the end of combat this extra hull health is removed and can be enough to destroy your ship.

peak mesa
#

@crude veldt Like most players, I didn't read the rules. It's too long. So I was expecting to get a message and that the game would not display something wrong on the screen.

fringe lion
#

@fringe lion you cannot mine in capturable systems until your alliance owns it.
@crude veldt this was in one of the “open” systems

#

Oh brilliant

#

It is something you should “guess”

crude veldt
#

Tola Gamma is a capture system.

#

the flag in the top right of the system description tells you if and when it can be captured

patent whale
#

It would be nice to fix the crap before allowing folks to open new areas. New mission ship in system game needs restart. Getting rewards from events game needs restart. I’ve restarted a total of almost 10 times in the last 10 min or so. Playing isn’t happening. Piece of crap.

golden quartz
native oyster
#

Doing the new mission, going to the system where you have to mine. Tapping mine, my ship doesn’t move. Keep restarting app. Not doing anything

Probably due to the high number of ships in the system. Shit event planning again

dawn stone
#

Red blocks where numbers should be

olive ice
#

I have updated the game but still no refinery for isogen

golden quartz
dawn stone
#

Same

inner kayak
#

After every update, the game constantly losses connections, you owe me my epic shards. Put a ticket in already

crude veldt
zenith plover
#

There is no refinery, so I can't complete the mission

worldly lintel
#

New client, speed repaired to 7 minutes, no instant repair available at 5 minutes or less

crude veldt
#

@zenith plover Have you updated your game?

gentle lark
#

Congratulations on the successful implementation of all the new bugs!

unkempt pivot
#

The pop-up bug is back again under android 🙈🙈🙈

native oyster
#

Store buged

acoustic oxide
#

Some of my alliance members do not get the Update on Iphone. Is this known?

thorn hatch
#

Same issue as last update. Marked as fixed in last release notes. But it is not. Cannot target mine and numbers no longer appear on ships.@have to restart app multiple times a day.

tall horizon
#

Origin sector part 5 bugged, no reward to claim in territory store

zenith plover
#

@crude veldt yes

thorn hatch
crude veldt
#

Try a restart. I just did and it fixed a lag lock.

fierce crag
#

I have no new Territory refinery for the new terrority capture

#

again this game is broken

crude veldt
#

@fierce crag the refinery is all the way right in the regular refinery tab. if it's not there then restart or update as necessary.

fierce crag
#

@crude veldt I have updated my app and rebooted several times no new refinery at all

crude veldt
#

Then you are in the right place. Take a screenshot and post it here.

fierce crag
tall horizon
#

Scroll over on the bottom past latinum

fierce crag
#

I have and there is nothing past lainum

#

Latinum is my last tab

sullen vault
#

Getting a bug now where I collected by battle pass tier 1 and tier 2, but the collect button is still there. Have to restart to get it to go away

native oyster
#

respect, I am out

fierce crag
#

I am servert 45 and some other have the same issue. I am using IOS

#

I am seriouly condiering quiting this game all together

native oyster
#

for me this is no longer a game, this is a horror film. A very expensive one ....

sweet pewter
#

Having to restart after each battlepass event milestone and battlepass reward milestone to recieve anything.

tall horizon
native oyster
#

I have no refinery guys

fierce crag
#

I can mine but not refine it

native oyster
fierce crag
#

@native oyster I am in the same boat

native oyster
#

@fierce crag That makes me feel... slightly better it's not just me I guess 😆

fierce crag
#

I know what you mean. I am commodare in my allaince and can do nothing. I am growing tired of a broken game.

native oyster
#

I'm an admiral... and people can do things I can't in game 🤣

hollow bronze
#

Stuck at 20% log in after being in game and app crashing.

native oyster
#

Doesn't get better when you're at 100%

fierce crag
#

This making me want to be F2P or just walk away

#

the regular refinery paying out 7uc on a 12k pull game crashes, graphics crashes, shield glitches

hasty spear
#

i'm unable to scan occupied nodes if my ship is not in a system. this is for all nodes and not just the new ones

fierce crag
#

if these gusy cant test software before hand why buy any pack

hasty spear
#

if that was an intentional change, its stupid

fierce crag
#

I can not refine and complete the mission to gain access into the systems

distant flint
#

Where do we acquire origin sector reward in the territory capture store to finish a mission... looks like a bug

daring dirge
fierce crag
#

gift store but not everyone has it

daring dirge
#

Can't get summons to work. Used to be able to do this before updates

green falcon
#

I had the same, but now it works again!

leaden hemlock
#

This has been going on for days. Cannot view rewards. Forced to restart app every time

sullen bough
tidal blade
#

Guess bugs rampant as usual. U have no territory capture store and no refinery for the new stuff. Interesting. Just like last addition of content, nothing there, its broken etc ugh

mild moon
#

seems that the first battle pass reward is claimable multiple times?

#

at least the game keeps showing it -- not sure that its granting extra reward

#

restarting to see if it goes away

#

gone after restart

#

did it for the second reward as well

hard jolt
#

It only rewards once.

mild moon
#

yeah, I double checked it -- annoying having to restart, but just graphical

hard jolt
#

Just the client isn't properly 'handling' the event. I just checked as I sort of claimed something twice. Restarting the client, it shows claimed and the correct amount.

#

Yet another client glitch.

tender iron
#

I dont have an isogen refinery which should be located to the right of the lat refinery, others have the same issue..

thin finch
#

@pearl trench Any chance you can get Scopley to give an update on the lack of Iso refinery and capture store issue, and the ios lack of update issue? Even acknowledging that they are aware of the issues and are working on it would be an improvement on the silence we currently are getting.

daring dirge
#

Yeah my summoning issue is graphical in nature (you have to find just the right spot to click).

hexed maple
#

Anyone upgraded their phone to the 12? I no longer get “you’ve been attacked” and armada notifications

foggy bloom
#

Cannot complete Origin Sector - Part 5. There is nothing called Origin Sector Reward in the Territory Capture store.

hard jolt
#

Isogen refining is the territory part. Make sure you updated your client.

native oyster
#

same

#

this is uncompletable atm

foggy bloom
#

yup can't be completed because it doesn't exist in the store...

native oyster
#

@pearl trench

#

read above when you get time

#

also lots of players are having an issue with an infinite loop event chess, although it does not give additional resources

foggy bloom
#

that issue can be resolved with a game restart

#

the mission issue well i tried that and no dice

native oyster
#

is there some research we need todo??

#

@dusky sedge

#

we cant complete the mission

#

did you cast an object as float32 instead of its respective member's property again??

#

No collect button.

foggy bloom
#

well at least i got further in the missions than that lol

native oyster
#

@dusky sedge I hope those 2 week sprints crammed into 2 days really gets your bones agile

#

The battle pass sorted out the non-refine problem.

#

Still have no refinery though

native oyster
#

@dusky sedge Said it will be there within the hour

left acorn
#

I should unlock the origin sector with resources which are found there? Maybe T1 should be there

native oyster
#

Be patient I guess

#

The game is hardcore glitchy.... constantly the new events disappear and it shows the old events, Battlepass all gone.... I have restarted the game more than 5 times.

You are so incompetent, that apart from the fact that 250-300 people want mining isogen and we only have 50 nodes....

#

u should see our server

#

some crazy alliance is hitting every node like its no ones business

#

no one can even progress 😦

hard jolt
#

We got one alliance just basically preventing anyone from doing anything on an iso node in one system.

icy venture
hard jolt
#

@icy venture Update your client

#

That's a client version bug.

naive thorn
#

Can't finish collecting Battlepass rewards until after I restart.
Already updated. Just in case.

wraith heath
#

Yo where is the IOS update because I’m stuck in the new mission chain because I don’t have the new refinery tab?

dull terrace
hard jolt
#

Well, you better hope you have 34k iso... Cause you can't refine what they give you. You have to have 34k+ to do the initial refining.

#

Unless you hit the separatist to get your full battle points for the day.

crude veldt
#

Ok, claiming Battlepass points from Separatist hunt and Can't I'm stuck in a claim loop.

hard jolt
#

Restart your client.

#

That might help.

balmy briar
#

PvP targeting is unusably broken. Ships are engaging across entire systems.

crude veldt
#

If I have to restart every time I claim something this is really gonna suck.

balmy briar
#

Welcome to scopely

harsh root
#

Can say right away, new mines are far too little, shit, because only the top alliances there are what of having territorial struggle equal shit

dapper hazel
#

Really? Is this a Bug? Aren't able to Mine 3*
@dull terrace im stuck at the same place

earnest crest
#

Thanks Scopely for the 15 min warning to maintainance start that lasted 7 mins!

hard jolt
#

What do you mean you aren't able to mine 3* or you mean the complete the buy something from the Territory Capture Store?

spiral lichen
#

you broke summoning

#

almost impossble to click the popup

balmy briar
#

They broke everything

outer wing
native oyster
#

@dusky sedge ☕ Roy heres a coffee

foggy bloom
#

it's broken

#

the 3* Isogen comes from completing the event btw

outer wing
#

so they broke this release too?

foggy bloom
#

last milestone of Unlocking the Origin Sector event gives 100 3*

#

well yes

outer wing
#

So, we are asking <@&509690795536941056> @ivory vortex @dusky sedge @anyone compentent to provide a swift answer on this fail and provide the tests performed by devs and qa teams, including with a full root cause analysis. This is becoming completely unnaceptable, ALL RELEASES FROM THIS YEAR ARE FAILED RELEASES.

ashen portal
crisp obsidian
#

Bloody toasts blocking everything, get rid of this shit

uneven spear
flat bobcat
#

@ivory vortex I keep getting this

crisp obsidian
#

Fix the feeling toasts,blocking game and making it impossible to play without restarting, I haven't seen a single fault free update in a year,absolutely incompetent scopley, how can you make so much money and be so SHIT

spiral lichen
#

so much anger in here. its a game guys, chill.

ashen portal
#

@ivory vortex I keep getting this
@flat bobcat Had that for months, stop reacting faster than a shit server can

foggy bloom
#

Game performance is devolving fast. Dead hostiles are leaving artifacts and combat lag is increasing.

native oyster
bitter badge
#

The territory store doesn’t have buttons to purchase resources. Also, the research event has two different values for the same research. See L1 and L2 research.

bitter badge
#

Points are given at 10 points vice the 100 points.

lyric dune
#

Also end mission segment to acquire origin sector reward from territory store can't complete as reward isn't there

unreal grotto
spark raptor
plush epoch
#

Permanently stuck notifications on the bar

spark raptor
#

@plush epoch as we see in my Screenshot 🤣

sullen vault
#

<@&509691205798592532> has there been any further update on the inability to finish the mission requiring the origin sector reward?

crude veldt
#

Just another Scopely content release day.

dapper kernel
#

<@&509691205798592532> I have no update in the App Store, no refinery, no new store.

#

Buying packs...that works perfectly.

warm gull
#

<@&509691205798592532> no refinery...game rebooted. No update in apple App Store. This isn’t game lag

#

Can’t do crap

crude veldt
#

It's so nice when instead of working to fix the problems, the Devs are playing D&D.

vapid thistle
#

@dapper kernel Don’t what to tell you. I can confidently tell you it is available.

plush ravine
#

@crude veldt it's midnight there dude...gotta sleep sometime

#

Almost 1am

crude veldt
swift dust
#

restart the app

crude veldt
#

I have. Every time I need to collect something.

dawn peak
#

@crude veldt it looks like one of your ships is in warp.

crude veldt
#

My ship is in the system I am moving to.

#

recalling and trying again.

ember lynx
#

Just bought the £45 points pack, game crashed and now it's saying I've been given my rewards but there's nothing there. ???

muted hinge
#

Issue cannot mine node tried miner and discovery ship ships sit on node with zzz

crude veldt
#

I am gonna buy the Elite, but not until next week when some of the bgs are fixed.

#

@muted hinge you can't mine in the Capturable systems.

muted hinge
#

Ahh

dapper kernel
#

@vapid thistle Oh, I know it’s available, but I’m not the only one on my team that’s in the same situation.

#

And looking at galaxy chat, there are plenty more of us.

crude veldt
#

Apple update is in the store, but some people have not been able to see it. You have to refresh your app store and that has worked for most.

inner kayak
misty latch
#

@inner kayak no it's not - it's scrollable.

inner kayak
#

Didnt consider that lemme check

#

Right on. Thx. A tad irritating that I'll need to scroll (sort of) but good to know. Thx again @misty latch

misty latch
#

No worries @inner kayak 😁

lyric dune
#

Battle pass rewards can't be collected

jovial solar
#

The headless hostile bug which was introduced with the oct release is still there. Ships are just triangles with no levels. Mines cannot be selected. Only a full device reboot clears it. Occurs frequently. Mostly after viewing event details and returning to a system view. Please
Prioritize a fix. Thank you

crude veldt
#

@lyric dune known bug. restart after every claim.

proper haven
#

When scan bases or nodes,most of time i rcv “Target not in same system....”

#

Even for bases i recive that msg

royal turret
#

Please fix it

#

Thank u

crude veldt
#

Anybody working on fixing the notification bug?

#

@royal turret restart. it's a known bug.

naive thorn
#

Got a guy who updated but doesn't have the territory refinery tab.

thin birch
sullen folio
#

server #055-LUNA daily goals everyone still locked out, can not complete them. we are missing out on a lot of rewards because of this issue

woven laurel
sullen folio
#

i am a lvl-13

woven laurel
#

Anyone know why these are happening and how to fix them

#

There’s also no refinery option for them for me

sullen folio
#

there are so many bugs in game after todays upgrade its hard to play

muted hinge
#

I do. To have a way to refine isogen

wide hearth
#

No isogen refinery tab available running mobile iOS 14.2 on iPad

vague igloo
#

anyone else having extreme targeting lag and event rewArd lag sometimes up to 3 to 4 minutes

wide hearth
#

No refinery for isogen. Game restarted multiple times since 6pm. Also upgraded iOS in case that would force a restart.

mild quarry
#

^ Same issue

#

I also don’t have any takeover store, regardless if in alliance tab or not.

swift dust
#

@mild quarry @wide hearth You need to manually go to the app store and do the app update ... relying on the in-built automatic update is catching many players out

mild quarry
#

@swift dust What if the manual update has been installed?

swift dust
#

you should see it ... look at the alliance page...

mild quarry
#

Disregard last

#

AppStore finally decided to say “Hey, you didn’t update”

swift dust
#

If you don't see the new alliance screen layout, then you do not have the update installed

wide hearth
#

@swift dust Update finally available, wasn’t there an hour ago

swift dust
#

👍

worldly oxide
#

So they’re well aware of a horde of bugs plaguing the game and instead of fixing them they instead launch another big upgrade? Should be frakking fired!

naive thorn
rose wraith
#

Armada screen list not loading

wet shale
#

Could you explain why 3 hour repair vessels repair get now 5 hour repair ? No, i not upgrade them.

fossil nimbus
#

the whole farking game.....fark sake get your shi.t together

marsh shuttle
#

Is it Scopely's intention to make it harder to raid by making it hard to scan bases to see if they have enough resources to justify the raid?

valid mural
marsh shuttle
#

Those nodes are not intended to be mined as your alliance doesn't control the zone

gloomy pond
#

There’s 1 ship on this node. But it’s been made to look like there’s 2. Scan both and it’s the same player with the same officers.

crude veldt
#

@dusky sedge Is anyone going to fix this notification problem? I just got about 500 notifications and had to swipe them 1 at a time!!!!!

opal totem
#

New bug, Gold Latinum cost blanked out
@thin birch Update your game and it'll be fine

brittle hornet
#

Now we have a new bug on server 8, the combat notification bar, ie Victory or Defeat, gets stuck on one battle blocking the screen. The only "fix" is to restart the app, done it like 15 times since maintenance ended

native oyster
#

Yeah ours as well on server 20 the banner gets stuck there, I've had to reboot numerous in between that & other bugs going on, I have to restart every 2 mins lol gesh.

regal juniper
#

@marsh shuttle click reward box

wraith heath
#

Anybody else still having IOS issues I still don’t have an new game update available or the new refinery for Iso, I’ve already forced close my game twice and nothing except I almost lost everything.

regal juniper
#

Go to app store search star trek fleet command click update

wraith heath
#

I did it’s not there

regal juniper
#

Auto update doesn't always worj

#

No idea then

#

You have to force update on ios

wraith heath
#

Me either that’s why I am here lol

#

Yep tried the Force update twice 1st time I nearly 💩myself game reload from the beginning as a lvl 1 in realta been playing for a year lvl 29 lmao but my account finally loaded. still trying to get it to work out right. Oh well thanks for the help.

solemn phoenix
#

Never ending Win/Claim loop..

regal juniper
#

Loads of bugs....

wraith heath
#

Thanks for the help, it actually let me click on the app in the app store without opening it and then showed me the update. First time its cooperated today.

regal juniper
#

Like a 2d event giving 30 disco recruit tokens only yet costs 100 to open a pack

deft nymph
oak vine
#

@deft nymph Did you try a restart of the App?

deft nymph
#

Yep, nothing changed

oak vine
#

Make sure to submit a ticket in-game then.
I have seen a few people where research didn't get counted, so I hope CS is aware already and take care of that relatively quickly 😅

deft nymph
#

I may be blind, but i really dont find the ticketsystem ingame 😅

#

Forget it.. i AM blind..

brave ice
pallid flint
oak vine
#

@brave ice check the territory store, there should be a chest

#

Alliance -> Territory -> Store

brave ice
#

i saw it thx

stuck oyster
#

@pallid flint confirmed. it happens to me as well

dull oasis
#

Scopley are a joke new mines and they put a limited amount so you cant get one good job

pallid flint
#

Connection ship - mine is broken. I want to see the mine and do not scan the ship

quasi vine
thorny skiff
#

I am having same problem can’t scan mines from outside system

worldly gale
oak vine
#

Hmm, works fine for me

native oyster
tough pebble
#

I am having lags I can't pick up rewards in new event and neither loot chests then issues with position of Discovery

fringe lion
#

How do you see the information of a mine

blazing river
#

All my bookmarks have been wiped🤬 🤬

native oyster
#

Look who is back! The floating annoyance of doom! Why do we even have these updates, other than just being something else to be buggy in the interface?

Incidentally, the 'ship randomly goes to point on screen' when panning around is annoying as.... well. Let's keep it PG.

rustic ether
#

I cannot collect my faction event, and thus not enter the event tab anymore... just keeps giving me my klingon rewards every time I try.... and no, I dont actually get it every time 🤣

tough hull
#

I have just paid for battle pass pack. Money taken and no pack

pallid flint
native oyster
tough hull
#

Any mods here?

thin birch
#

I'm doing the Blood oath mission twice now it's cost me 500000 in Dilithium not bloody happy 🤬

tough hull
#

Seems a lot of bugs right now

#

Everything in the game playing up. Pay for packs and dont get them. They really need to sort things out

placid dragon
#

Any moderators on this is bull it’s been more then 24hrs can I please get unlocked and allowed to get back to gaming

#

@oak vine I see your online and a content creator can u help with this or????

oak vine
#

Unlikely, I do not have any access to CS systems. Where do you get to when you click help? Does that direct to a CS chat?

placid dragon
#

Yes and have been waiting since yesterday at 5:30pm 12hrs ago for a reply first reply stated my chat is unlocked but I can’t get in game so what does that do for me 😂

severe iris
#

Reports are being stuck at the top of screen. Wont go away. Have to restart game but when reports are coming again they will stuck again. Etc etc.

tough hull
#

Are any of these issues going to be sorted. Game is buggy as, problem after problem and still waiting for pack i have paid for.

placid dragon
#

I mean did the clock restart when they shut the server down for maintenance 😂 I just want to get started on events

tough hull
#

Will have you cleared game cache and tried again?

#

Do not clear data just cache

#

Will be worth a try 😁

placid dragon
#

How do I do that on iPhone

tough hull
#

Honestly not sure. I dont use iphone. U want to look for app storage settings

#

Then stfc

placid dragon
#

How about I delete game and reinstall?

tough hull
#

I wouldnt do that.

placid dragon
#

It’s attached to game center

tough hull
#

Game cache is the one u want to clear. Im not 100% sure an uninstall would do that

#

Game cache will store all the info needed to load quick. Sometimes when u got bugs clearing cache forces game to re download the data it needs

#

Which solves a lot of problems

#

Google can be your friend 😁

#

Hope it helps

fossil wigeon
#

In this new ARC, I am using bluestacks, i updated my client, and ever since i have been stuck in an event award loop where i click on award on the event tab it shows the award then I click ok and it shows the award again, i click it and it shows it again and so on. the only way out of the loop is to restart. it has done it on daily awards, events, and battle pass awards. all day today..

#

server 13

tough hull
#

Battle droid close app and reload

#

Sorts that

#

Had same bug

balmy briar
#

Any update on the broken targeting system?

tough hull
#

Id imagine they are working on the many bugs in the backround. I bet there spammed with tickets right now

fossil wigeon
placid dragon
#

Spammed with tickets 😂 I’m just trying to get back into the game

tough hull
#

Did u see the bit above on how to clear ur cache on iphone.

obtuse thunder
#

Hey, any fixes for the red square over unavailable purchases? I've tried clearing data/cache but no luck.

balmy briar
#

Id imagine they are working on the many bugs in the backround. I bet there spammed with tickets right now
@tough hull

They wouldn't be spammed with so many tickets if they were more competent

native oyster
icy venture
#

In the Mission Origin Sector - Part 3 I am instructed to refine some Raw Isogen Ore in the Refinery but there is nothing on my Refinery list past Latinum. I installed the game update during the Maintenance period yesterday and I have just checked the Google Play shop and there has been no update since. Closing the game and reloading it makes no difference. What should I do, please?

narrow coral
#

<@&509690795536941056> this useless banner get stuck every time after the update, only way to remove it is restarting. could you please tell the devs we don't need the banner at all? keep it for stations only. Ty 🖖

#

In the Mission Origin Sector - Part 3 I am instructed to refine some Raw Isogen Ore in the Refinery but there is nothing on my Refinery list past Latinum. I installed the game update during the Maintenance period yesterday and I have just checked the Google Play shop and there has been no update since. Closing the game and reloading it makes no difference. What should I do, please?
@icy venture try clearing localization

mild timber
#

When I go to claim a win, it last happened for fed rep, it goes into a forever loop. I click, goes to claim then the same fed rep win is there. I have the current version. Reload the game doesn't always work. The started with the latest patch 24.

sleek fern
icy venture
#

@narrow coral How do I clear localization, please? I have no idea what that means.

narrow coral
#

go to your profile -> settings -> general -> localization clear (bottom)

dull terrace
#

these never ending pop-ups are very annoying

barren juniper
#

Since yesterday's update I can not use dock b it is stuck in limbo..I have tried everything reinstalled,crack my base, and I have in-game ticket..still isn't fixed.

I can not relocate either.

outer birch
#

Wow scopely, so many bugs in this release. Did you ever test this release for some days?

  1. Neverending Popups
  2. Non clearing rewards an collection. It looks like you could collect infinite. But you just get it once
  3. Nodes in Tora XXXX are broken and so mission chain stops there
#

And these are just the most pressing ones. Small glitches I don't even report

native oyster
#

I cannot scan a base unless my ship is in the same system as the base. I hope this is a glitch and not a new norm.

icy sail
#

Looks like the new armadas on EU164 are
a) not refreshing
b) the refresh timer is set to an useless amount
c) there are just to less armadas (like ISO-Nodes)

opal lance
#

We’ve just moved as an alliance into our new captured territory ... just one small issue. We don’t have home hostiles to kill 😂

winged tartan
#

I completed "Unlocking the Origin Sector" mission set and I still cannot travel into the territories.

icy sail
#

@winged tartan Use the Box in the Gift section, that can be collected after finishing the "Unlocking the Origin Sector" to enable the warp paths.

placid dragon
#

Please just let me in the game

icy venture
#

@narrow coral I went to my In-Game Settings-> General -> Localization Clear , cleared the localization cache and restarted the game but there was no new refinery section. So, I did it a second time and there was still no new refinery section. Do you have any other suggestions, please?

narrow coral
#

@icy venture not really 😕 , you could try reinstalling as a last resort

jovial solar
#

I could not see the refinery. I upgraded the app and now I am locked out of my account, back at level 1. Support has not replied to my request to restore access. I am hoping that the moderator of this site will see this and help. But my advise meantime is do not upgrade or reinstall

azure echo
#

Where is the iOS update ???? I saw nothing on the AppStore. No refinery. Can’t go on... i’ll quit

placid dragon
#

@jovial solar 😂 ur in same boat as me

narrow coral
#

I'm assuming you guys linked your account with your appstore/google play id .....

jovial solar
#

I never linked my app to the apple Game Center. However I do have a record of my player Id so it should be possible to restore it. Sorry other people have the same issue. May explain why support is a bit slow to react.

placid dragon
#

Yep

#

And no support is always slow

hexed maple
#

Anyone having notification issues?

#

I get the zero node and repair

#

But not attack

winged tartan
#

@icy sail The box in the gifts section needs 100 3∆ Isogen. Where do I get that outside if the territories? I've been mining 1∆ Isogen...

hexed maple
#

This is recent

#

@icy sail The box in the gifts section needs 100 3∆ Isogen. Where do I get that outside if the territories? I've been mining 1∆ Isogen...
@winged tartan Look at your mining event today. Top reward let’s you get it from the iso store

spice night
#

Double rewards across board for events, mission rewards and Arc milestones. Also pop up notifications are broken, they never stop to pop.

winged tartan
#

@hexed maple danke

zenith mural
#

Toast notification glitch is back. Just get rid of the toast crap. It isn’t needed anyway.

hexed maple
#

I can’t get attack notifications on my phone. I recently upgraded to a 12.

paper turret
#

Mined 100k isogen. None of that counted toward unlocking origins. Players in my alliance are finished unlocking even though they started after me. Mined 4k, last night to see if anything changed but still none of that counted. Had three nodes in Yuma and Marzer. Having to grind hostiles, only, now, as I gave up nodes to alliance members . . . 140k at 600pts /hostile. Tired of paying to be your tester (reposted from event-chat)

sleek ibex
#

Unlocked the Origin Sector and redeemed it. It should give me a quest, but the quest isnt showing up. (tried restarting and clearing out localization)

native oyster
#

Probably been mentioned before. sorry if it has. just reached a new milestone stage in the 3 day event. winner flashed up on the HUD like normal. Tapping would clear this and show rewards. Client got stuck in an endless cycle.... showing winner, then rewards...winner etc. only way to clear reward was to clear localisation

unique ivy
#

@ivory vortex here can i send some screen grabs for a bug, but they have personal info?

#

@dusky sedge here can i send some screen grabs for a bug, but they have personal info?

#

<@&509691205798592532> any help PLZ

harsh bough
#

Pm me @unique ivy

crude veldt
#

@unique ivy Send them in game. then your personal info is protected.

vale hawk
#

Since you refuse to give us the option to turn off toast notifications can you please release a hot fix so they do not stay on the screen?

hexed maple
#

@harsh bough Any word on a fix to the notification issue that iPhone 12 users are seeing where we don’t get “you’ve been attacked”, base attack, and armada notifications? I get the zero node and repair ones though.

#

Game cache is the one u want to clear. Im not 100% sure an uninstall would do that
@tough hull When I go to that on the iPhone it only has “off load app” and “delete app”. There is no delete cache option.

#

Of course what you shared was for Android....duh

harsh bough
#

@hexed maple nothing I'm aware of, but then that probably wouldn't be shared with mods.... Sorry.

hexed maple
#

I’m seeing others with the new 12 having issues. Most annoying

native oyster
#

dont follow roe or anything

#

just kill kill kill

#

that entire alliance is mental

formal plinth
sweet pewter
#

Still having to restart after each milestone.

austere birch
#

Cosmic cleanup event disappeared from the events page

icy sail
#

jup here, too.

tulip plinth
#

1 hostile event disappeared from event page

austere birch
#

Basically as soon as I finished the separatist event the cosmic clean up one disappeared

sterile flicker
#

Yap... Same on 164

olive sage
#

Cosmic cleanup disappeared for me also

ivory cypress
#

The header here keeps freezing every few minutes, on ipad

fluid sand
#

Basically as soon as I finished the separatist event the cosmic clean up one disappeared
@austere birch me too

olive sage
#

@fluid sand , I think the event was bugged. IIRC it was supposed to be geared toward the Franklin, Vidar and D'vor. Idea was to kill swarms, probes and mine lat. Also the associated event store wasn't enabled.

sly iron
#

Annnd we also can't see armada in the alliance section... Server 22...

exotic ice
#

There is no hostile in captured territory

steel radish
#

I'm still getting this screen locking up on me when I try to collect rewards

echo marlin
#

Feeling better about the status bar not just freezing on my screen.

#

I have to restart to get rid of it.

exotic ice
#

There Is no hostile in captured territory

#

So can't do the mission

urban glen
#

Game is really glitching. Keeps telling me I have defeated swarm ships, except I haven't killed swarms in over an hour.

fluid sand
#

@olive sage ok. I hope to settle it soon.

rich narwhal
#

Not receiving cosmic cleanup...server 37

#

Several others

exotic ice
#

Same 155

austere birch
#

@steel radish Ive had the same issue and solved it by restarting between each time I click for rewards.

urban glen
#

Also keeps notifying that I have rewards to collect after I have claimed them.

ionic hedge
#

Just LOL:
Arc 3 Mission "Liquidation" 3/5:
Defeat 8 Hostiles in your home system. Guess what: Base is in conquered territory, there are no hostiles! What now?!

sterile flicker
#

I have to restart to get rid of it.
@echo marlin swiping this Message away works to

echo marlin
#

I have tried swiping but they stack, so I have to do it for every kill.

exotic ice
#

@pearl trench, There is no hostile in t1 captured territories. So we can't finish the misson Liquidation
@dusky sedge

still jolt
#

Anyone else notice their shield randomly dropping this morning? It's happened to me twice now in the last 20 minutes or so

balmy briar
#

How do you do this?

knotty canyon
#

@ionic hedge I have the same issue. Moving bases to another system and killing hostiles doesn’t work.

ionic hedge
#

@knotty canyon I assume all players with early territorial captures will run into this problem.

exotic ice
#

@ionic hedge Yes it seems so

ionic hedge
#

@dusky sedge Please note this problem and pass to your guys. See a few lines above,"Liquidation" mission doesn't work.

#

@exotic ice Feeling you, yep

waxen pagoda
#

I even moved my station before getting to that part of Liquidation after reading about it here. Guess what happens? Despite my station being housed elsewhere, it's sending me back into our captured territory to kill non existent hostiles. Ridiculous bug

ionic hedge
#

So it really is broken for everyone right now. Thanks for the info @waxen pagoda 👍

icy birch
#

So others have the Liquidation bug, I’ll wait for it to be sorted

native oyster
#

On server 20. Would y'all please fix the stuck banners it's annoying as all hell have to keep restarting all the time, no matter the type of banner they all get stuck & stay on screen like previous glitch we had once before. Ugh

brave ice
obtuse spoke
#

No hostiles to shoot in that system, relocating doesn’t help ether

native oyster
#

Research for getting More xp doesnt give More xp......

real quest
#

Have any scoply devs said anything about the liquidation bug if it's even being looked at yet?

civic light
#

We’ve just moved as an alliance into our new captured territory ... just one small issue. We don’t have home hostiles to kill 😂
@opal lance
Same for us... even after relocating I cant finish the mission.

upper jay
#

A 2days research can't be finished and is shown as 74days. No service response since2 days. Any help please @ares

elfin storm
#

I'm not getting any credit for anything I do I still can't use the transwarp cells

neon wind
#

Captured territory. Doing mission to kill 8 hostiles where base is located. None in territory. Moved base out. Killed 20 hostiles. Not registering. Restarted twice. Game thinks I’m still in Territory sector.

buoyant tundra
#

So our alliance should have captured this last territory grab. It shows no alliance did. Showed no points for the whole event for anyone. We are putting a ticket in. The first 2 captures on our server went without a hitch

#

This is server 28 bte

#

Btw..

worthy silo
#

<@&509691205798592532> @ivory vortex @pearl trench just completed a take over. Can’t relocate to the systems or mine the stuff in the systems. Lots of tickets raised to support!

neon wind
alpine surge
#

Every single time I go to the systems outside the territory battles and the Imogen mines, my game freezes

harsh bough
#

@worthy silo a restart usually fixes that 🖖

worthy silo
#

@harsh bough fraid not mate

harsh bough
#

@neon wind ticket CS, they will auto complete for you

worthy silo
#

The whole alliance is affected

neon wind
#

Thanks @harsh bough I already did.

buoyant tundra
#

@harsh bough any advice for my alliance?

#

We went hard for the 30 mins and well now aren't sure what to do

harsh bough
#

Hmm can you pm me your server and alliance details?

#

@buoyant tundra

buoyant tundra
#

@main rampart cool found you

cyan shuttle
#

I've got an alliance member that couldn't access his account through Icloud so he started playing a new game and now the new one is linked to the Icloud account.
is there somewhere he needs to go to recover the old one?

chrome surge
#

I have a small bug that is annoying me in game as per pic below. I get a red bar over the information in lots of different pages

proper sky
#

Afternoon has someone missed a decimal point out on the separatist hunt.
Level 26 is 3.67 million. Level 28 is over 50 million thats a hell of a jump for 2 levels

pastel axle
#

Fix the lag!!!

proper sky
#

Lols 😆 😆 😆

idle pond
#

Liquidation mission 3/5 impossible to complete because there are no hostiles in territory systems.

harsh bough
#

@idle pond see announcement. Ticket CS they will auto complete for you.

keen surge
#

@proper sky they expect you to kill bosses, over 10m points per kill and nothing special about this ship I used.
If you don't have PMC you can try swapping to a combat crew instead, Kumak used to be a good choice back in the day. You can also use 2 ships: 1 to weaken the shields and 1 to do the real damage (hull damage is what counts). In the old days we used to work together as an alliance fighting these things.

proper sky
#

Cheers man

jovial solar
#

<@&509691205798592532> I need help to recover my account after an app upgrade. I have created an in-game ticket and web ticket but no reply in 18hrs. I have provided my former player id. Is this normal wait time for a ticket?

harsh bough
#

CS are working under heavy load atm so tickets can take up to 5 working days to get a reply. Hopefully you'll get s response before then @jovial solar

ionic ocean
#

New update, new bugs...why won't my ship mine isogen?

jovial solar
#

Oh. Well I suppose it won’t help to spam them. Do you think they will be able to restore from a player Id? It represents a year of diligent game progress. It would be crushing if they cannot.

golden folio
#

Armadas do not load

#

@dusky sedge

velvet comet
#

Has anyone had this problem? After researching prime build speed, it seems there is no change to time to build buildings?

strange kernel
harsh bough
#

@jovial solar yes if you have your old player id it should be an easy job 👍

#

In they meantime have you tried a reinstall? Maybe more than once. An option to switch account should pop.

velvet comet
#

After the update, I'm not able to scan anyone unless I have a ship in that system

merry cloak
#

The mission liquidation has my base set to a system with no hostiles so I am stuck

hardy charm
#

I used to be able to scan miners from a different system. I now need to be in that system to scan. Not sure if this is a bug or intentional. I always had to be in the system to scan a ship not mining but now it’s any ship...

velvet comet
#

Same with scanning player bases

small sigil
#

android Toast ,. again

surreal zinc
#

i am doing a territory mission liquidation and cannot complete task given,,,, it asks me to kill 8 hostiles but no hostiles in my home system

#

i am in alliance captured territory when the mission happened

native oyster
#

Misión Liquidación, no hay hostiles que atacar. Gracias. Mission Liquidation, there are no hostiles to attack. Thank you

surreal zinc
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i tried moving ststion but did not register

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stastion to another system

bold bronze
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OMG...this game is a joke. Get shit right already. Rag heads cometh

versed ember
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Liquidation Mission, cant kill anything if there is nothing in your system... Cant fix even if you move your base, clearing cache, restarting, etall including the gratuitous throwing of the device

bitter ridge
olive sage
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Still waiting for the rewards (and store) for the BOTCHED Cosmic Cleanup event. Scopely promised that EVERY player would get full credit for the event hours ago and all I've seen and heard since is crickets.

native oyster
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If you are affected, please contact Customer Support with a ticket including the mission name and they will autocomplete it for you.

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where is it Customer Suport? Ticket?

bitter ridge
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Go to Profile - Settings - Legal&Help - Help/FAQ - Contact Us

native oyster
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👍Thx

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New science doesnt have a function. My Shops got no more protected cargo and didnt earn more experience...

bitter crane
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Anyone else seen an issue with Items? My PvE chests are unaccessible. I have the notification of how many are there, but if I click items, it gives me nothing. This only started this morning and reloading the game makes no difference.

polar mason
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„Winner - Milestone archived“-Loop is finally back...as I predicted 3 months ago 🙊

thin brook
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@bitter crane Tap the Loot Chests tab. It doesn't default to the tab at the moment.

brittle copper
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@ivory vortex I cannot mine in a system my alliance captured I get the message saying my alliance has to capture it. Yet, my alliance can mine it!
Alliance member moved back on node during screenshot. Even with open node and restarting I cannot mine it.

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Takes multiple restarts to be able to mine node. Really outstanding work on testing guys!!!

ornate hound
native oyster
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@pearl trench @ivory vortex @dusky sedge Really unfair gameplay allowing alliances not in the takeover to participate. #1 #2 #3 #4 and #5 top alliances in power all keep attacking at once even if it's not their zone. The people competing in the takeover don't even hit us, they just sit on nodes and watch as everyone else does their dirty work for them. If anyone from our server is reading this I do not deny your good and successful efforts but I do believe this to be an impossible challenge rather than an incredibly difficult one.

pine nymph
pseudo crescent
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Prime Protected Cargo, had no effect on my protected cargo

peak mesa
wraith heath
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Another bug went to dump miner and then send it back out and now my ship is inaccessible, can’t recall it because it reads as docked. Tried restarting Scopeley get your act together before launching a new event arc

heady yarrow
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Can't complete liquidation quest as my home system when I got to the hostiles point didn't contain hostiles. After relocating it's still counting that territory zone as my home system

dusky sedge
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@peak mesa - if you switch missions quickly it will show up (we are working on a fix too)

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@heady yarrow open a CS ticket and they will complete it for you or wait a bit and we will have a fix in a new client/update next week.

bitter mirage
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No markings, can’t tell what anything is and have to restart my iPad to get it back.

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Oh yeah and that victory banner keeps getting stuck there.

eternal heath
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How long does it take them to respond to the Liquidation bug. I am going on 5 hours now since I put in my ticket that I am unable to complete the mission due to no hostiles in my home system.

viral lichen
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Mission "Liquidation" 3/5 "Defeat 8 hostiles in your home system" My base in our captured Territory when this popped up. NO HOSTILES! now I am stuck.

violet heart
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notification banners randomly decide to stay on screen, can't swipe them away or click them away. lopping when collecting event and reputation rewards from the winner events icon.

neon wind
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@harsh bough still no way to advance & no answer to the ticket from 7 hours ago.

wide hearth
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Hey Scopely - every time I collect an event reward I go into an endless loop and have to restart to collect.

tardy sierra
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Same issue on Liquidation mission. Even after clearing game cache, resetting game, and relocating base away from Origin capture territory, killing hostiles doesn't work. The mission still shows my home base in capture territory.

brittle copper
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@wide hearth having the same problem.

vernal cradle
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Any fix for Liquidation? I'm stuck.

limpid rune
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Ditto on liquidation bug

wraith heath
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No its not docked Scopeley its gone it’s like it vanished

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Did Nero take it?

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I can’t move my station now either because of this.🤬

thin compass
wraith heath
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So I’m taking bets Emergency Maintenance shutdown when? Thursday? Friday? Saturday?🤣

ashen portal
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All of the days, yes

bitter badge
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Liquidation mission 3/5 impossible to complete because there are no hostiles in territory systems.
@idle pond I second that.

icy venture
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There is a new program update in the Google Play store, which fixes the missing Territory Refinery and numbers obscured by red rectangles bugs.

signal tangle
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Anyone else getting this problem? Happened since the latest maintenance (big surprise) and needless to say I am above level 3 🤦🏼‍♂️

brave ice
upper jay
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Since the last update all the research boni for stella and crew are gone. Eclipse armadas are nearly undoable even with a strong crew. Lost 25% strength in the last 2 days. I guess and hope its a bug that kills the research lvl one already reached and worked for. Please put it on your next-to-fix-list

tribal fog
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Hi. Who do I speak to about a serious problem with the territory capture mechanics that have broken the game for an entire alliance?

native oyster
pale gorge
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The events tab keeps cycling on winner after the reward is claimed until you restart. Needs fixing as restarting after every win is ridiculous. 😡😡 ios up to date do not know about android.

native oyster
fluid sand
tough patrol
bitter ridge
tough patrol
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Cool so fix eminent?

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@bitter ridge

bitter ridge
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Yes 👍

tough patrol
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Time line?

bitter ridge
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Don't know soon

tough patrol
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Thank you!

royal magnet
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When the mine hits 0 within territories, you cannot reset them without restarting the App. Mine is blocked like you would not own the system - that happened also in different situations

icy venture
bitter ridge
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Swipe it away

wet rune
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Bug in scanning bases and miners when you are not in the system. If I swap ships at my station, I can scan. Then when I pick another system, I can not. I have to swap ships again.

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You should be able to view into a system you own in territories when you do not have a ship in that system.

royal turret
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Y cant we mine here ? Ps ill be in game

dense flume
polar rain
nova panther
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Should this specify 1' Raw isogen? My alliance has a territory with 2' Raw isogen, and I mined 30k but this didn't count?
@dense flume that is 1* iso

dense flume
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@dense flume that is 1* iso
@nova panther maybe it should say that?

nova panther
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yeah it should

copper nymph
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so am i just not getting it or what i am level 28 i need 55.12 million points for separatist hunt and a level 27 needs 3.67 million? wtf

waxen pagoda
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Cool so fix eminent?
@tough patrol no. You need to log a ticket with Support and their response is that they'll add you to the queue of others affected by the bug to have the mission marked as complete for you by a member of Support but that they're experiencing heavy server loads at the moment so it could be a few days before that happens. Not a fix. A shoddy workaround with a long timeframe when it could be fixed with a simple SQL update to the database behind the event "UPDATE [mission step table] SET completed = 1 WHERE mission_name = 'Liquidation' and Step_no = 4"

copper nymph
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same thing happened first day of last battle pass when i was 26 and they fixed it the next day

waxen pagoda
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I logged it over 24 hours ago at this stage

copper nymph
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yep over 24 hours i reported this sure hope they are going to give us the bp points for not being able to do it for 2 days i suppose if i wanted to go kill 1300 lvl 22 separatist or destroy my saladin 9 times on bossesi could do it

waxen pagoda
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And my request to get a similar issue fixed on the old "Level 8", Permanent Silence mission (where the traders location was set to be in borg space that requires a rare transwarp token only obtainable from a lucky latinum antique refine to access it) was never addressed. It's sitting in my Archived missions for months now...

ivory cypress
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I can't complete this mission. When mission started and until this stage my base was in origin space. No hostiles in origin space. Moving out to another system didn't work

nova panther
oak scaffold
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My ship is docked but it looks like it is staying outside of base.. I tried restart game 8 times and I restarted my phone also..

nova panther
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contact support

tardy sierra
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@tough patrol yes, be sure to do a trouble ticket on Liquidation mission. Scopely will add you to a list for review and a manual fix, if appropriate. They just did that for me, fairly quickly. Thanks, Scopely.

fossil wigeon
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my station is sitting in a territory with no hostiles.. and i have a mission that says to kill 8 hostiles
i went and moved my station and it still wants me to kill hostiles in the same zero hostile system
do i complain to get the mission reset?

nova panther
low blade
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Iso refinery and territory capture store hasn't appeared. But I do have some lovely pink tickets covering stuff up!

thin brook
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@low blade I had the red bars if I didn't have enough currency to make the purchase before I updated. Are you on the latest version of the app?

low blade
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Dont know

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How do I get the latest version?

nova panther
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Go to store->search for game-> update the game if there is one

naive storm
nova panther
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@naive storm collect the first thing in territory tab

naive storm
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@nova panther I have done and unlocked the systems. Still can't collect it though. I've done a force restart and app up to date too

nova panther
tidal bobcat
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Was parked in our captured system when I got to this step in the mission, no hostiles. I relocated and hit 8 reds, nothing. Anyone have a suggestion?

naive storm
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@nova panther that's worked! Many Thanks! 😀

worthy sundial
nova panther
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@worthy sundial you are in a different tab,select loot chests

worthy sundial
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It's a bug

robust minnow
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Downloaded bug fix from playstore and restarted game. Wiñner and arc collection stuck in a loop till reset game. Was doing same after game updated to arc3. Also finished 'I am everywhere' and 'The least of me' and says 5pt award for both,only got 5.

sacred echo
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Stuck with issue with mission liquidation have my home base in territory and there are no enemies in there move base out of territory and still not able to complete mission, keeps sending me back to Territory even though my base is moved out if there, how can I finish this mission?

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This is me in the game

bitter ridge
sacred echo
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Can you delete it

jovial vault
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Great that all those bugs have been fixed, but still having to force shutdown every 30mimsncus of no hostile or player ship tags