#๐Ÿ‘พ-bug-reporting

1 messages ยท Page 397 of 1

full parcel
#

@brazen crest
@brazen crest perfect

brazen crest
#

I am requesting that he stop harassing people and calling them liars by asking to admit there is a problem. Just because you do not experience it doesn't mean there isn't a problem

strong ermine
#

I'm not going to say how, but I've heard about a way to make this happen. I plan to test it when I have the opportunity and if I can re-create it multiple times I will create video evidence and pass it on.

brazen crest
#

To make someone else's shield drop?

strong ermine
#

Yes.

brazen crest
#

That experience that I posted, I had a miner out, it got killed 7-8 mins before my shield was supposed to expire, and then my shield dropped but the timer kept going

#

That will happen especially if you overlap shields

#

It is nearly impossible to prove though, because if you send a screenshot of your shield being down, it will just look like you didn't put one up. I'm so glad I got this one:

full parcel
#

It is nearly impossible to prove though, because if you send a screenshot of your shield being down, it will just look like you didn't put one up. I'm so glad I got this one:
@brazen crest yeah... this thing with sending a screenshot for something that can't be proved with screenshot .. is driving me nuts

strong ermine
#

if possible, you should have gotten someone to raid your base and recorded video of it happening with shield up

brazen crest
#

Yeah in under 7 mins that's a difficult thing though lmao

placid radish
#

@brazen crest did someone attack you and if so do you have the battle log?

strong ermine
#

if you can figure out how to replicate it, and I can reproduce it, I will make video

brazen crest
#

That was from like 3 days ago, so no I don't still have the battle log unfortunately

placid radish
#

Did they attack you though?

brazen crest
#

They hit my miner

placid radish
#

Your base

brazen crest
#

and that dropped my shield but not the timer

#

No. they did not attack my base

placid radish
#

Ok send me your player ID. I will have someone look into it. If for no other reason than to see the why

strong ermine
#

Then all that SS proves is a visual error. You should have had someone you know attempt to hit your base.

brazen crest
#

I tried lmao

#

No one was on at that time

#

well at least no one in morska

strong ermine
#

I'd just go to GC and look for someone I know and PM them...but I know lots of people

brazen crest
#

Lmao, gc is dead at around 3 am my time

strong ermine
#

I'll attempt to reproduce by having someone attack a fortunate mining repeatedly after replacing a bubble

brazen crest
#

Next time it happens, I'll get someone to hit me

#

That was my circumstance, I could be missing something though

#

Other people on my alliance couldn't see my bubble

#

Regardless, there have been multiple instances where people's shields have dropped prematurely

strong ermine
#

I've heard it often enough, but without evidence it's hard to say, and as of yet I've been unable to reproduce it

brazen crest
#

It could be they put up a shield, their client registers, but something happens as that information goes to the server and that's why scopley doesn't have it registered

#

That didn't happen to me. There have also been numerous reports of 12 hour shields dropping prematurely

#

Multiple people on my alliance have seen their 8 hour and 24 hour shields drop

#

But they were on so nothing happened, they just put another up

#

There also have been cases where ships randomly attack other players on their own for literally no reason (happened to me with a hostile), it could be this is what dropped the shield. And if the player is sleeping then gets raided, they can't see the battle log of their ship hitting someone else

#

It is also possible some people are lying about it, but so many instances is impossible to ignore

scarlet vector
#

The shield dropping bug is definitely back.

strong ermine
#

so far, the only time it's happened to me, I attacked a ghost node while data mining. I got the warning my shield would drop and it did. Though in the other guys battle log, it showed he attacked me. ๐Ÿคทโ€โ™‚๏ธ

brazen crest
#

Yeah I remember waking up one time with all my rss but my shield was down. I slept for like 7 hours but I was missing a 12 hour and I was really confused. I didn't open a ticket, but now that I think of it, I probably should have

#

I haven't had my shield drop when hitting a ghost node

#

So weird it's inconsistent

scarlet vector
#

I will set independent timers for a shield just a reminder because I donโ€™t always notice the 10 minute warning (or pay attention to it). I jump on and off the game quite a bit and have noticed it gone.

brazen crest
#

I'll try that later today to see what happens

#

I will send an @ everyone on my alliance discord to ask them to share what happened to them when their shields malfunctioned

brazen crest
#

@strong ermine any success?

brazen crest
#

The recall ship problem happened to me again

brazen crest
#

@desert valve I appreciate how that exists but it's frustrating that it should

brazen crest
#

Hate that problem

sage spoke
#

Servor 153 in Nibiq. Refresh spot : C3 spot but image of an ore spot.

#

It was an Ore before refresh

brazen crest
#

Yeah it's a common problem

swift fox
#

Been gone nearly two years. Started playing again, still have double post bug and game crashes every few minutes...

#

Is this room serious?

brazen crest
#

Yeah any messages will double post if two people post something simultaneously, it corrects itself eventually. Mine doesn't crash that often anymore, what device are you using?

swift fox
#

Ipad Pro

brazen crest
#

Hmm, mine crashes a lot when I have a bad connection or when I am using a bunch of RAM

swift fox
#

It mostly crashes when I complete quest

brazen crest
#

Odd I don't know what would do that. May some sort of client/server disconnection

native oyster
#

Hello,
Mission Autopilot Yarda:
I have the problem with the 3,000 Diliothium. I have enough but the system tells me I have too little. What can i do?

proud gorge
#

Lol

#

Its is a known bug it seems

native oyster
#

why not just fix it when it's familiar and recurring?
What is the solution?

#

As long as the passionate players pay. Unfortunately this is not funny.

keen surge
#

@native oyster you can try contacting customer support in game, they were manually completing the mission for people. Though yet have recently started to stop this as an update is expected soon to fix it. You can try your luck though if you want, can't hurt.
I'm banking on next week for the update for the next arc ๐Ÿคž

high mirage
#

iPhone keeps crashing the game after last update ๐Ÿ˜ก .

brazen crest
#

According to thebatt, they stopped doing that, but that's incorrect because someone had theirs fixed recently on my server

main sonnet
#

The ship has a bug to return to the station. Server 22.

full parcel
#

Is this room serious?
@swift fox serious yes, but honestly not really helpful. Its just a shield for some scopley people to lower number of defects they report to management.

strange walrus
#

I cannot complete a missed it will not accept resources, that I have mined or have in my inventory.

strong ermine
#

known issue, fix is going in next update

solar sail
strong ermine
#

bug in the battle log. Those last 3 are stuck there, but there were more hits against your base that got bumped off

#

basically, it's saving the most recent log from each dock, notice how you have a ship a, b and c there?

#

if you contact CS they can provide you the rest of the logs

solar sail
#

okay

strong ermine
#

also, would not post my player ID publicly like that

#

I'd recommend removing that, if a mod needs it they will ask you to PM it to them, not place it publicly

solar sail
#

can you erase the post?

strong ermine
#

I can't, I'm not a mod, but you can remove your own posts

solar sail
#

๐Ÿ‘

zealous briar
#

Stuck ship won't fix after several resets, can get rest of screenshot if u message me

candid elk
#

Trying to do the augment mission Yarda, need to donate 3000 dil. Have way more than that but keeps telling me insufficient resources. Have reset multiple time and finished other missions.

rare wind
#

I'm having the same issue with Yarda mission as well. Screenshots follow.

cinder ermine
#

I lost all my reputation with the Federation as of today. I am now hostile. I have been playing star trek since March 2019 and had my reputation almost to Associate. How can I get my points back? I am logged in through my Google account and I do not logged out of it. I am MadMistress92l1 and also MadMrsDina91. I am on server 26 in the Borg alliance.

sour wedge
#

When next update?

#

And why I canโ€™t see the middle pack for August?

#

only ultra pack showing

#

๐Ÿ˜ก๐Ÿ˜ก๐Ÿ˜ก๐Ÿ˜ก

keen surge
#

@candid elk @rare wind
You can try contacting customer support in game, they have manually competed the mission for several people. However they have recently been advising people that they need to wait for the upcoming update where it will be fixed. Can't hurt to try though..
No update schedule has been released yet @sour wedge but I'm assuming one is due for release soon by this change from CS, and added to how updates usually coincide with the beginning of the arcs I'm assuming that one will happen this coming week.. ๐Ÿคž

#

@sour wedge packs available for purchase vary based on several hidden criteria, one of which is spending history (only some of the criteria is known by players though, but this one becomes obvious as soon as you buy your first pack).

sour wedge
#

@keen surge I wonโ€™t paid 180$ for elites pack

#

Normally I choose 69$ pack

#

@keen surge and game support send me here

keen surge
#

@sour wedge I'm not saying that you have to, but as you buy packs the ones available to you will change. There are other criteria also, but this is a common one, I've experienced the identical issue myself and similarly had to rethink buying these monthly packs.

#

Why would they send you here for? ๐Ÿ˜‚

#

I was going to say that you can try CS, but that they'd little likely give you an unhelpful response; that's worse than I was expecting ๐Ÿ˜‚

sour wedge
#

They send me here because I ask when the new update will be released because I cannot finish yarda mission

#

They fixed my friend account but they cannot fix mine until next update

patent mesa
#

I made purchases in June and then July was the first time I did NOT see a "Choice Reward" (middle) pack. I had the top (Elite) and bottom packs offered to me last month only. Now (for August), I have the "Elite" and "Choice" reward packs offered to me once again. It certainly looks like my spending in June affected what was offered to me in July.

keen surge
#

@sour wedge that's still poor response. The mods might know when it's scheduled, but if they do they can't tell us yet.. I'm assuming soon, maybe with mining Monday.. but until official confirmation comes through from panic (usually on the day or a day before) no one can say for certain..

noble moss
#

@sour wedge - unfortunately, we/mods don't know. We're just volunteers. Based on screenshots people have posted, support is advising that fix will be in the next update which I assume is soon (next part of the story would theoretically be soon and requires a release).

I know it's frustrating to wait. Hopefully it won't be long.

brittle copper
#

Mission name is called One Reaction
The 8+ million power hostile is completely unreasonable compared to the other hostiles in this mission.

#

And the excuse of โ€˜works as designedโ€™ does not mean it was designed correctly.

lone horizon
#

I made ops 27 yesterday and for some reason the romulan requires 32 and 33 while federation remained 29 and 31 both are consort

#

30 and 31

keen surge
#

@lone horizon they are not depend on operations level, only faction reputation. You'll also find that there are increases at the mid points of several reputation tiers, so you'll probably find that one faction is in the lower half of consort and the other in the upper half of consort.

lone horizon
#

Thank you this was the first time I saw that and my romulan rep is higher

keen surge
#

Yeah, you'll need to pay more attention to balance them the next tiers. You can check LCARS for all the dailies by level and rep btw.

vestal fog
hazy herald
#

push notification on ipad pro sometimes will not work....

half pawn
#

@hazy herald I have a 12.9 and was told by apple support push notifications with the volume turned down/off are squelched. Just FYI

hazy herald
#

my volume wasnt down...

#

my all time muted iphone shows the notification on screen... but my not muted wifi ipad dont push, no message on screen...

#

game was started, but pad goes sleeping because afk... then you take no notification... if i task switch to other app you will take the notification ...

#

i have the 2018 10.5 version

#

only

#

wifi

covert escarp
#

Is anyones eclipse rewards not adding up?

tardy bane
#

How about someone fix the shield faiure bug, and make it a priority

native oyster
keen surge
#

@covert escarp you need to return to your station, they're cargo.

full parcel
#

I lost all my reputation with the Federation as of today. I am now hostile. I have been playing star trek since March 2019 and had my reputation almost to Associate. How can I get my points back? I am logged in through my Google account and I do not logged out of it. I am MadMistress92l1 and also MadMrsDina91. I am on server 26 in the Borg alliance.
@cinder ermine put a ticket with in app support. 1st guess of this issue is that you reinstalled/changed phone and u need to login with the correct play account.

keen surge
#

That wouldn't cause you to be hostile, and there would be other more obvious clues that your game has reset (like being level 1 and going through the tutorial again).
More likely been doing missions.

last umbra
#

Games a joke whay can I do with players like that need to be looked at and fix the bubbel trying 6 times to bubbel up u own me parsteal like 10 m its a joke

brazen crest
#

Been killing feds, I've been getting the rom awards, but my event doesn't show progress

uneven spear
regal juniper
#

Quite possibly you were busted 10mins b4 and didn't notice it as no ships home

#

If you had ship home that alert would have sent notification

uneven spear
#

Quite possibly you were busted 10mins b4 and didn't notice it as no ships home
@regal juniper
Not by this log.

regal juniper
#

If was just empty base no ships there notifications not sent as defences only activate if ship there defrnding

#

@uneven spear can't see as you were npcing at the time need to see 20 mins or more b4

regal juniper
#

And since that's bottom of your 30, could've been more attacks b4 those listed

#

With that ss possibly you were busted 4hrs b4 by 1 alliance, and later having not repaired drained

#

Since you were unshielded, had 0 repaired ships home and were offline..

#

Bases defences need to be manually repaired

uneven spear
#

With that ss possibly you were busted 4hrs b4 by 1 alliance, and later having not repaired drained
@regal juniper
I am certainly haven't been attacked before. My defense was fully repaired.

I had a shield that was deactivated 4 hours and 20 minutes before the attack, due attacking another miner on a 0 node.

regal juniper
#

Put ticket in, they will investigate and tell you exactly what happened.

But still your perogative to protect yourself.

Leaving a ship home gives you quicker notification.

But if 0 ships in base defences don't activate.
And its possible many attacks spamming b4 auto 10min kicks in

keen surge
#

Notifications are notoriously bugged, your station will defend and shield will activate without ships home, and the real issue is the usual battle log bug..

regal juniper
#

Now if you were online and repairing 10min doesn't activate as 10mins since last defence go down

last umbra
#

Try to put bubbel up game3would not lett me

brazen crest
#

You probably got tapped less than 2 hours prior

last umbra
#

That bubbel bug again

keen surge
#

@last umbra that's a common issue while being attacked, you need to basically repair and spam shield.. but players will essentially chain attacks to lock you out..

uneven spear
#

Notifications are notoriously bugged, your station will defend and shield will activate without ships home, and the real issue is the usual battle log bug..
@keen surge
But the way these logs read, the 10 min shield didn't work. And the defense was fully intact. Only thing I could imagine is that me attacking a miner around 4 hour before interfered.
@brazen crest @regal juniper

last umbra
#

Tryed 7 times to bubbel after the 8 it work

#

Was playing at the time

brazen crest
#

Oh yeah there is a problem with those 10 min bubbles, they sometimes just don't activate

keen surge
#

@last umbra yes, you can not shield while in combat. I can in theory send multiple ships set to arrive immediately after the prior combat ends, leaving you basically no time to shield. Repair and spam shield.

last umbra
#

Was killing Klingons Lol

keen surge
#

@uneven spear were defenses already broken in the first log? And I assume that's the bottom of your report list?

last umbra
#

So its not a bug not had this problem

#

In the middle it was

#

Bean lagging all Day

#

Ship stuck in battel all the tine mm

keen surge
#

It's a design thing.. they used to let you shield at any time, but then changed it to only out of combat, apparently it could cause ships to become stuck.. I'm not a fan personally.

last umbra
#

Yes Bro

#

I think thay need to fix the lv problem too lv 37 hit 31 to much different

keen surge
#

It gets worse ๐Ÿ˜‚

last umbra
#

Just get bullyed every day

keen surge
#

At least you get enough shields now, PvP is always one sided though..

last umbra
#

Yes got lots just a pain getting gas and cristal spots

#

When no spots left thir on 0

mighty panther
#

[BUG] Battle result notification showing a previous victim instead of current (same name kinda remains stuck)

last umbra
#

Only in a 30 strong team best lv 34 no back up

mighty panther
#

[BUG] Galaxy view sometimes not correctly updating, not showing ship in transit, remaining in home system until arrival at destination

last umbra
#

Next time I bubble be4 the 20 mins run out ๐Ÿ˜

keen surge
#

Your miners can't stand up in their own either way and playing guard duty is basically folly. This part probably better for #๐Ÿ’ฌ-general-feedback though.

mighty panther
#

[BUG] Ships looking like arriving 30s before actual

keen surge
#

Yes, most people bubble before the shield expires ๐Ÿ˜…

last umbra
#

Had that today to lol

#

I no now thanks ๐Ÿ––

mighty panther
#

@last umbra I am in such a bully situation, decided to go solo and declare war against them, killing their miners wherever I see em

last umbra
#

Its a game for the old players new players don't get look in

mighty panther
#

latinum monday won't be the same for them

last umbra
#

Could do that lol

#

All big teams to 4

mighty panther
#

well, I did it coz of a bully in that alliance

#

had enough of his threats against me and my now former alliance

uneven spear
#

All are empty

mighty panther
#

thats not good

#

thats a bug

#

oh wait, thats the battle log

#

well, since defences are down, battle isn't really happening

#

you do see the attack animation (which they should disable in the case defenses are completly down already)

last umbra
#

I don't no but not played a game with so many bugs and lagging I play different games don't have any problems

uneven spear
mighty panther
#

that indeed should not happen, what did cs say?

#

they should realize that thanks to the load on the servers in general and the db being unable to catch up with all transactions decently, everything is becoming very unreliable

#

yes, redis is fast, but still, db's process commands sequential

#

as mentioned earlier, I get ingame notifications about having killed someone, I killed over 3 rounds ago, even after restarting, meaning the playerid comes from the server and is incorrect

#

scopely's CTO claims to know a lot about scalability, sorry to say but he fails miserably

#

reducing instances by merging servers does not help much in that case

#

thats only a cost/maintenance time reduction

#

they also seem to forget that every instance can only accept a maximum of 64k connections per (virtual) interface due to tcp/ip design

#

they do utilize keep-alive/etags, which kinda reduces the issue a bit, but still, the client makes way too much connections to various resources

#

a lot of them being obsolete if they would take better advantage of the websocket they use

#

send request through api, but have replies being received through the websocket, or even better, make that websocket you are using when in system view bidirectional, that way you ensure api call results are processed in the correct order

lost dirge
mighty panther
#

nein

lost dirge
#

Pike ston boost does not work

mighty panther
#

pike funktioniert nur bei battle

lost dirge
#

But why does the game UI support my theory?๐Ÿค”

mighty panther
#

because it's made by scopely

lost dirge
#

And technically it is a battle because you have a fight with a corpse๐Ÿ˜…๐Ÿคฃ

mighty panther
#

the text is wrong and they don't bother to rectify it at the moment

#

they are waiting with such changes until the new officer backend is up

lost dirge
#

๐Ÿ™„

#

How lomg are we waiting for officer fixes any XP ship boost doesn't work, barot is not working etc etc

mighty panther
#

panic already announced during his last presence in dj's podcast that digit is working on a new backend to manage officers more efficiently for them

#

that will also be an attempt to fix the officers that are known to be broken

lost dirge
#

Hope this will happen soon...

mighty panther
#

I hope it will happen very soon

#

their version of soon is like 6+ months

lost dirge
#

Officers are the most important thing in the game so it should be the no1 priority for the devs to have them work correctly

mighty panther
#

I am sure the devs would love to fix it

#

but management decides otherwise

#

but actually, now they announced to be working on this, they might finally realize that the way they do it now is wrong

#

and, maybe, after they deployed it, harrison might come back

#

and some of the other officers they disabled

lost dirge
#

This game is decent and has lot's of potential for becoming even better would be a waste for this game to die because management doesn't care

mighty panther
#

oh, I can also understand the company is after the users' money, but this company tends to do it in a way thats not normal compared to other games

#

it's one of the most expensive ones

#

borg jaylah for example is valued at around $750

pale cloak
#

And as long as people keep buying her and giving them money, they have no reason to change

keen surge
#

@uneven spear sorry, didn't see the alert on my phone. There is an issue with the battle reports where the last few, should be 1 per dock, are over written with old logs that are no longer relevant. Your original screenshot had all ship A, which is a little unusual (usually it's each dock), but it looks to fit the pattern still. By truncating the list of reports it essentially reduces the number of visible logs to 27 and it appears that you were attacked with some magical weapon (though they've just been pushed off the list).

pale cloak
#

@lost dirge management isn't invested except in the money. If this game stops making money, they'll just shutter it and move on to the next one

uneven spear
#

@keen surge
@mighty panther
Thx a lot guys. Your Infos helped me formulating the ticket.

Let's see scopelys answer. I keep you updated.

@mighty panther
Just cause I'm courios, your idea is to "cache" the client requests before sending them to the DB by an custom interface on the server side?

mighty panther
#

no, whenever you have your system view open, the client creates a websocket connection with the game server where it receives data about the system and movements of ships etc

#

however, when an api call is made, the response is given in the api reply (on the same socket) and gets processed

#

aside from the data being received through the websocket

#

however, thanks to the load, api calls may receive a reply sooner then some data through the websocket, resulting in bugs like with your ship not moving when you attack someone before the battle animation finishes

#

the reason for that is, you send a call to the api: attack this ship

#

api replies and executes

#

then laggy websocket data tells the ship, hey, stop animating battle and move to coordinates x,y (the location where you are starting the battle you finished)

#

while the api has actually already given the client the order to commence moving to the next target

#

so the client actually processes commands in the wrong order based on the orders it receives from various sources instead of a single one

hardy zodiac
#

No swarm?

mild timber
#

What happened no swarm, this is the first time in weeks where I could earn Khan shards I need.????

sleek fern
#

Is this thing on.....?

stray basin
#

Server 27 no swarm event either. Guessing the button push overslept...

queen osprey
#

S11, no swarm event.

rapid maple
#

No swarm Event

novel tide
#

Give me my swaaaaaaarm!!!

brittle copper
#

Server 13 no swarm, no Kaaaahn shards

mild timber
#

Mistakes were made... Like playing this game .

full parcel
#

What happened no swarm, this is the first time in weeks where I could earn Khan shards I need.????
@mild timber they wanna sell the shards... no give them for free

pulsar mist
#

Swarm events should start rolling out in 10 minutes.

brittle copper
#

One job you had

sleek fern
#

Thats what you get when you rely on a MKI

full parcel
#

Thats what you get when you rely on a MKI
@sleek fern :))) be gentle. MkI is a reliable and fantastic model. ๐Ÿ™‚ he fixed the problem FAST

cobalt estuary
#

Only 1 swarm event. Re loaded 5 times still nothing.

burnt garnet
#

My ship seemed to be repaired. Can't send it.

brazen crest
#

@burnt garnet that problem happens to me to, all I do is complete some action, like give alliance help/claim a gift chest/move a ship/whatever, and it seems to get rid of that

dire willow
#

Autopilor: Yarda and The Law Falls Silent

brazen crest
#

People say that will be fixed in the next update

thin mica
#

Armada bonus not kicking in
Since my last upgrade to Level 28, my 56% armada bonus is not being applied... none of it, zero, nada! Everything else on armadas is working fine, but power in Battle Reports does not have the bonus.

Does anyone know a way of resetting the Armada Control Center?

#

Server 032 - [HTCZ] CdrMcGarrett

hollow stirrup
#

My game is not loading and my shield expired. It stops charging at 20%.

timber musk
buoyant whale
#

Fixing the missing swarm events today apparently disputed progress on daily goals. My 24hr chest was popped this morning, but not able to redeem it, also apparently reverted my 4 hr loot chest progress back to zero as the 2/3 is what Iโ€™ve opened since swarm events showed up.

atomic roost
#

When will it not keep dropping the app off the iPad about 10 to 15 times per day

tough junco
brazen crest
#

@tough junco "cHeCk YoUr cOnNeCtIoN" -dopley

#

Happens to me, I have high speed internet lol

#

Even happens to me when I'm using Ethernet (bluestacks)

stuck oyster
#

The problem, I think, is that when you open the game it thinks your connection is bad, then gets a decent connection, but the UI element sticks

fringe cobalt
#

The "stuck in battle" is getting out of hand. Holy cr*p. A few months ago you fixed it entirely and now it's back worse than ever. This is getting pathetic. At this point I am not even in the mood anymore to do any of my farms or whatever. Absolutely pathetic.

stuck oyster
#

There are many bugs, a lot I don't even see reported here

mild ginkgo
keen surge
#

@mild ginkgo known issue with the Northstar not taking the ship health bonus into consideration.

full parcel
#

@mild ginkgo known issue with the Northstar not taking the ship health bonus into consideration.
@keen surge known where? is there a tracker? guys, knowing issues don't work as you're doing here, seriously

keen surge
#

@full parcel Scopely don't keep a list for everyone to refer to ๐Ÿคทโ€โ™‚๏ธ
It's an issue that's already known, which is important of itself, and he's been provided with an explanation of what the issue is (understanding why it does what it does means you can at least work around it).
If you would like Scopely to do something more, which no one would dislike, you'll need to try talking with Scopely.

full parcel
#

thing is very simple, as pe scopely's guideline: you cannot say known issue without evidence. Evidence is a: issueID | Description | resolution | Fix ETA

#

without this, i personally consider this saying as known issue: folklor

keen surge
#

๐Ÿ™„ I don't work for Scopely, I don't care what standards you want to hold them accountable to. Player has a problem, I have provided additional information regarding said problem to player.

full parcel
#

I don't care what standards
@keen surge as moderator you should, it provides trust and competency ๐Ÿ™‚

keen surge
#

@full parcel what colour are moderators? ๐Ÿคซ

full parcel
#

oh, true, my bad, I apologise @keen surge

#

thing is very simple, as pe scopely's guideline: you cannot say known issue without evidence. Evidence is a: issueID | Description | resolution | Fix ETA
@full parcel @ivory vortex <@&509691205798592532>

#

<@&509691611903426561> guys you have some relative influence: could you push to have some access to defect tracking system?

pulsar mist
#

In the past, we had a player-curated bug tracker but in practise nobody referred to the tracker because of the vast amount of issues recorded. This lead to duplicate tickets and players going at each other for reporting in our channels what was already registered. We rather have people reporting duplicate information because at times, you'll find new reports may contain new information to bring insights into how to fix the issue.

full parcel
#

no, ticketing system allows what info is public and what is company own private

#

information should be unique. Duplication is only at the defect/ticket level for audience purpose

pulsar mist
#

There were attempts to curate the system but the sheer amount of time and energy that had to be invested in doing simply wasn't something we as volunteer players could provide. Requests have been made for access to Scopely's internal bug-tracking system but that system doesn't track bugs alone and contains confidential information.

full parcel
#

its nothing to do at your level. ONLY SCOPLEY

#

so, lets get on thing straight: there is the ticketing system and the development tracking system.

#

they are up to a point separate.

#

i am referring to ticketing system only.

#

who worked with these system knows what I am talking about. The ideea of some public information is to ensure consistency and trust.

#

known issue without evidence or tracking = folklore

#

i am sure this is not the goal of this discord community ๐Ÿ™‚

pulsar mist
#

Hi, I'm one who works with these systems. :)
Tickets can have conversations and updates to update their status. One does not simply press a button and see all confidential information disappear.
To realize what you're asking, a considerable amount of time/money would have to be invested to parse all tickets, conversations and status updates.
Simply something that's not going to happen.

full parcel
#

then we remain with legends and folklore ๐Ÿ™‚

pulsar mist
#

That's fine

full parcel
pulsar mist
#

You've made your point, please leave this channel back now to its intended purpose. ^^

full parcel
#

right ๐Ÿ™‚

#

then: specifically for this channel i have a bug: **jobs for updating shards on some officers are not working. Kindly ask technicians to check absolutely all logs and jobs to verify if users have received the shards. **

keen surge
#

You might need to offer additional information as to the exact issue ๐Ÿค” there are a couple of issues regarding obtained shards in recruitment chests where it appears that you haven't received the shards, though you actually have, but it's impossible to know if you're referring to one of these or a separate issue.

azure spruce
#

I have a ship that is marked as inaccessible, any idea how I regain control of it?

full parcel
#

You might need to offer additional information as to the exact issue ๐Ÿค” there are a couple of issues regarding obtained shards in recruitment chests where it appears that you haven't received the shards, though you actually have, but it's impossible to know if you're referring to one of these or a separate issue.
@keen surge ticket is submitted, but to give you more info: yesterday evening: 107/110 shards. This morning open a chest +6 shards, thus making 113/110. When going to officers to check: 97/110.

keen surge
azure spruce
#

Thanks @keen surge Tried restart, no success. How do I contact support?

keen surge
#

@azure spruce in game is my preference, but if you have a look in #557163704383438850 there are instructions.

full parcel
#

i had today ship stuck ... and killed by faction hunters 4 times

#

total garbage

keen surge
#

That sounds a warp timer issue. Stuck ships can be just unusable at all until CS manually correct it, if it's blown up 4 times you can probably still use it ๐Ÿ˜ฌ

full parcel
#

well .. it stays stuck and after being killed by the hunter .. of course .. i can use it... til next stuck

#

:))))))))))))

#

I like the last line on the picture ... once we have all of this we can recall you ship. oh really after 5 days when they read the ticket

#

:)))))

azure spruce
#

Thank you @keen surge

supple yarrow
#

Look at the arrow is it usual too see same alliance attacked each other

pulsar mist
#

@supple yarrow Could you PM me your PlayerID and the time + timezone of when this happened?

keen surge
#

@supple yarrow this may be unrelated.. but is it possible that one of you were not in the alliance at the time the hit happened? There are two ways that can happen and then later look like friendly fire.

full parcel
#

it took the -1 log entry

#

but still weird

supple yarrow
#

Last entry

full parcel
#

few rows below last one showed

#

pls

compact dirge
#

So thereโ€™s no chance he was not in alliance when that occurred ?

keen surge
#

Yes, from 10 days ago is it?
Is it possible that one of you wasn't in the alliance at the time?

supple yarrow
#

Ok I will check with my amiral

compact dirge
#

At over 10 days ago? It would probably just be an old log with one of you being in different alliances at the time

pulsar mist
#

Had to remove your message there Bobby but glad to hear it's not an issue.

clever siren
#

I don't understand the Latinum price for 3* resources, is it a bugged?

nova panther
#

No

#

The more you buy the cheaper it is

#

Same for ship exp,ship parts,common 3g

#

And speed ups

clever siren
#

Why 26 is cheaper than 126?

nova panther
#

Would you want 126 to be 5x more expensive?

#

It is a good thing

clever siren
#

I want 26 be cheaper than 126

keen surge
#

It's a bulk discount, and an unfortunate thing that happens in sliding scale pricing. When available buy parts from components that need larger amounts for the cheaper price, then use them on the ones that need the least to maximise value.

compact dirge
#

@tepid hornet have you opened a support ticket ?

tepid hornet
#

where can get a support ticket

compact dirge
#

In game way is tap your icon in game top left. Settings > Legal and Help > Help/FAQ

#

Then in top right corner is a contact us button

tepid hornet
#

ok

keen surge
#

Didn't you need to actually have the elite battlepass rewards in order to get that avatar though? ๐Ÿค”

scarlet vector
#

Yes

hardy trench
#

Look at the arrow is it usual too see same alliance attacked each other
@supple yarrow I guess maybe some special characters were used? During a recent war, the most powerful alliance on our server changed it's name briefly and the tag matched it's sister alliance, so there were two alliances with the same name on the same side...

#

The only way our alliance was able to differentiate between them was through Friendly and Allied badges next to the names of those players

rigid heath
#

@tepid hornet
Please remove your picture with your unique ID please, for your own protection.

tepid hornet
#

thx

native oyster
#

Hello. I cleaned the cache memory on my phone, and now lost access to my account ๐Ÿ˜ฉ

pale gorge
#

@native oyster Restore the phone from your last backup, should put it back for you.

nova panther
#

Contact support with details

marsh cliff
nova panther
#

You need to pay your debts

frigid sphinx
#

@Devs , I have reported this issue 3 times now, and your customer support team is not being helpful in answering my specific question. I am not seeing the $20 August Rewards package in the game's store, as you can see in the screen shot below. Customer support is saying that I am not seeing this package because of my in game progress. However, from my experience with purchasing the $20 July Rewards package, this package contains 300 tokens that are used in incriments of 10 tokens a day to obtain generic materials and items that have no specific connection to any level, event, research or so forth. So could you please explain to me why, according to customer support, my in game progress is preventing me from having access to purchasing the $20 August Rewards package?

compact dirge
#

@frigid sphinx there are in game spend thresholds, once you go above a certain spend you lose access to smaller packs

#

Donโ€™t know why, but itโ€™s their strategy

brittle copper
frigid sphinx
#

I appreciate your attempt to answer my question. However, If that were the case, then I should be receiving offers for $20 and $50 Faction Officer Shard packages because I have not purchased any officer packages. The only Faction Officer packages available to me though are the $100 packages. Also, I should not be receiving any $20 Franklin related pakages, but I have seen several since I purchased the 2 $20 Cranklin blueprint packages. I have also purchased 2 $5 Armada Directive packages and those same packages are still available in the store for me. So the "spending threshold" theory makes no sense in this case.

exotic ice
crimson vault
#

same

#

I got points for hostile hits on that event but still says retrieving

exotic ice
#

Yeah some reported as such

proper onyx
#

@frigid sphinx itโ€™s not a bug. Your experience is what all of us have experienced for over a year. Itโ€™s by design since the purpose of the game is to make Scopely money. (Theyโ€™re a business.) I used to be confused too. Thereโ€™s no clear logic that is publicly known, since they sometimes throw you random cheaper $ packs to try to get you to spend more money. You can just speculate. Not saying this is necessarily all ok, but just wanted to confirm that you arenโ€™t the only one getting this and it isnโ€™t a new issue.

exotic ice
#

It is Hostile Hunt

mint sand
#

They let us choose our own event, this is the next level make up you own event.

royal turret
#

Wuts ip with this evrnt

#

Its over 5 minutes

#

Is it a pvp ?

#

We nrdd more information on it to

#

Plrase

frigid sphinx
#

The wiser money making tactic would be to offer lower cost packages to everyone. People are more apt to spend $100 on several $20 packages than they are to drop $100 on a single package. I, for example, was ready to purchase the $20 August Rewards package and the $50 August Choice Rewards package this month. But because the $20 August rewards package is not available for me to purchase, I have suspended all further purchases until this matter is resolved. If they continue to refuse me access to the $20 August Rewards package, I will forego any further purchases and may even choose to discontinue playing the game.

royal turret
#

Yes like me to

#

Dsi

#

Thayv
Thay start $150 after lrvrl 39 right

craggy bear
#

Add stella to hostile event

royal turret
#

Its to yo much money $150 us just Y o play a game

proper onyx
#

@frigid sphinx Just adding info: I haven't seen a $20 monthly pack available to me in over 8 months, after reaching a certain point in the game. All monthly packs are either $49.99 or $99.99 for me since 8 months ago. Again, just sharing additional info for you so you know it's not a bug, since this is a bug reporting channel, and not a feedback channel.

frigid sphinx
#

@proper onyx I was giving Scopely the benefit of the doubt. It may be an unintentional effect of system algorithms, who knows. But regardless of what it is, it is an issue that @Scopely needs to address if they wish to keep their players happy and willing to spend money on the game. Scopely must realise that they need to pay their bills, and again, they are likely to see more players buying multiple $20 packs than they are to see players dropping $100 on 1 or 2 packages.

proper onyx
#

Yep. I don't disagree. I do think more people would buy the $20 packs regularly. It's solid feedback that I think the community has echoed for some time. ๐Ÿ‘

#

All --- hostile hunts event is loading again. Restart app to refresh.

strong ermine
#

The issue is, one person spending $100 is better than 3 people spending $20, especially considering that guy thta was spending $100 is now only spending $20

#

The community may feel more would buy $20 packs, but I do not think the community has market analysts that do this for a living

#

so yeah, 3 extra people buy the $20 packs, and the guy that spent $100 is now only spending $20...you got 4 people spending $20 for a total of $80 instead of making $100....that's called losing money

foggy bloom
#

you're assuming only 3 people would buy the $20 pack. I know many willing to spend $20 and only a few willing to spend $100

strong ermine
#

yeah, but those few that buy $100 packs, buy many of them

#

and you know many that say they are willing, but if it came around would they actually?

#

keep in mind, this is not Scopely's first or only game....they've been doing this for a while and have had time to test what actually makes them the most money, not just what you speculate would

foggy bloom
#

most of my alliances buys the $20 elite pass for the arcs not many buy $100 packs

strong ermine
#

well, all I can say is, if you think you have a pricing scheme that would make more money, go start your own multi-billion dollar corporation and see if you actually do make more money then Scopely

pallid grail
#

Wow so this conversation is happening at an interesting time. Scoply just removed the 50$ monthly option from me and they wanna tell me I met some criteria or some shit

foggy bloom
#

yup more you spend less options you have

#

predatory

pallid grail
#

The 20$ one has been removed for months and I was willing to do the 50 a month sure but 100 is absurd

frigid sphinx
#

Your analysis is a bit off, because as I explained, I had been purchasing multiple $20 packages, up to about $100 a month, and was ready and willing to purchase the $20 and $50 August Rewards packages this month. But because the $20 August package is missing for me now, I have spent $0 on the game this month. Many other players have likely done the same. So where they were once getting around $100 from multiple $20 purchases, they are now losing $100 a month. From one player, that may seem insignificant, but from many players who have done the same thing I have, that totals up to a large financial loss. All because Scopely is denying players the option to purchase lower cost packages.

#

That is basic economics.

strong ermine
#

what you are ignoring is the folks who were only buying the $20 or $50 ones, but once those went away just did not bat an eye about dropping on the $100 one

#

If all those people were still only buying the $20 because it was available, they are making $80 less from each of those guys, are there enough others to make up for that? Scopely's analysts, who again do this for a living, not just some guy sitting at home guessing, but analyzing multiple games and the whole market to see what makes them the most, don't seem to agree with you.

#

They have far more data than you to look at

#

show me your multi-billion dollar corporation or game that makes more than a Scopely game and then I'll believe you know how to make money better than them

foggy bloom
#

if you're not a whale scopely doesn't care about you

strong ermine
#

until then, you are just guessing, they are analyzing multiple games

foggy bloom
#

heh i think you overestimate scopely and underestimate some folks willingness to spend on anything Star Trek or TWD

frigid sphinx
#

Yep, and the same fincancial strategy of increasing prices higher and higher worked very well for companies like Kmart, Sears, Toy R Us, Ultimate Electronics, and EB Games. That is why those companies are still in business and making such large profits... Oh, wait. No. Sorry. This financial strategy lead to the permanent closure of each of those businesses. I

I don't "guess" about market strategies. I observe what causes companies to close forever and what makes them flourish and grow.

#

For example, LEGO and Nintendo are multinational corporations that have maintained success in large part due to their reasonable pricing and willingness to make their pricing affordable to all income levels and not just those who can drop the big bucks.

#

So, as far as understanding how pricing can effect the success and/or failure of a business, I'd say I have a bit more of an understanding of the mechanics of it than you care to give me credit for. But be my guest and try to disregard my observations. Time will tell, as it already has for the aforementioned companies.

frigid sphinx
#

What Scopely needs to consider is what they will lose by providing more low cost packages vs what they will gain from doing so. The low cost packages already exists, so a minor alteration of the game code would make the lower cost packages available to everyone. What did Scopely lose? Maybe a little bit of time to make the adjustments. What does Scopely gain? More customers spending x amount of dollars in the game. Seems to me that the advantages of making the lower cost packages available to everyone outweighs the disadvantages. And if a player has only $100 a month to spend on games, they are going to want to spend that money to the best advantage they can. So if a player finds no advantage in any $50 or $100 options, they won't spend. But they may be more likely to spread that $100 out through several $20 packages. And again, what does Scopely lose from this? Maybe a little bit of time adjusting the program's code. What does Scopely gain? More potential steady income.

tawdry quiver
#

Tie goes to Scopely? The armada died too, but we all got nothing.

mellow heath
#

Buggs everywhere

keen surge
#

I don't think that second screen shows you how many you have.. but it's an issue with the rewards screen counting the results twice in respect to the total shards @full knot looks to happen a lot with the full unlocks.

full knot
#

The reward screen shows that I'm supposed to have 276 in my inventory, I go to check and it only shows 177. I've created a ticket and haven't upgraded.

keen surge
#

Because it doubles up the count in that total, so you wouldn't have had 173 total before (or why would you only now be looking to promote him?)

native oyster
#

Alliance power tables still showing inaccurate totals (Server 157)

native oyster
keen surge
#

@native oyster warp 19 is the expected range until you install the T6 warp engine. If you're looking at the warp engine upgrade option, this will show you what the upgrade will be one installed.

native oyster
#

strange I was able to get to Klingon space Ciara warp24 prior to this now I can't. It wont reach any Lat systems at all. What a Joke. It has essentially been killed off for Lat to reach Lat mining to advance it. Might as well give up now

keen surge
#

@native oyster have you moved your station to a new system?

#

As I stated above, it will show you what it will be once installed. You need to subtract the green numbers to get current.

native oyster
#

yes, into Rogue Space

keen surge
#

You've probably moved into a system that requires greater than warp 19 to enter/exit then.

native oyster
#

ok, will try moving again

#

moving helped, thanks

keen surge
#

No worries, common issue ๐Ÿ––

formal kernel
#

I have an event stuck on 'retrieving'. Cleared localization, cache, no dice.

#

And searching shows I'm not alone today. Didn't see a fix mentioned, so I'll just ignore it.

keen surge
#

@formal kernel you can try changing your internet connection, sometimes this can help. But it's just a hostile hunt event again.

still nova
keen surge
#

@still nova that's not a bug and it's not meant to be twice the cost..
The purchases have a cooldown period between use, you pay extra because you're getting more without having to wait for that cooldown (i.e. you can get them at twice the usual rate, do you pay a premium).

brazen crest
#

Similar to the refinery

silver aurora
#

Iโ€™m having an issue with losing Fed Faction points when attacking Klingons!

#

Iโ€™ve gone from Favored to tolerated just today

#

Lost 290 Fed Faction, should have gained!

keen surge
#

@silver aurora have you been doing missions for the other factions or Romulan dailies?

silver aurora
#

Not between the screen shots!

keen surge
#

And that's gone by those screenshots btw, reducing a negative number.

silver aurora
#

This morning PST I was Favored by Fed, now Neutral, only have gridded on Klingons today

#

Reducing negative number?

keen surge
#

-4.9k to -4.6k by the above. You gained rep to reduce the negative rep.

sly pilot
#

@still nova that's not a bug and it's not meant to be twice the cost..
The purchases have a cooldown period between use, you pay extra because you're getting more without having to wait for that cooldown (i.e. you can get them at twice the usual rate, do you pay a premium).
@keen surge i can relate to that, however its not consistent across similar buying/conversion items within various shops. I'm not saying its a bug or something, i'm saying its a constant rip-of. I can give you thousands of examples where this premium is part of a larger rip-off but note sure ill be understood.

silver aurora
#

I didnโ€™t know why my Fed Faction was going down so I went and tested

keen surge
#

@sly pilot does it matter? It's not a bug and there is a rationale behind it. Whether you agree with it or not is irrelevant to me or the purpose of this channel ๐Ÿคทโ€โ™‚๏ธ #๐Ÿ’ฌ-general-feedback

brazen crest
#

It's going up

#

It's negative

keen surge
#

@silver aurora you've reduced a negative number, that requires a gain.

brazen crest
#

Exactly

silver aurora
#

Then why does it show as Neutral, and not Favored?

brazen crest
#

It shows as hostile

#

That's how many points you need until you are at 0, which is neutral

keen surge
#

There are other factors that may have reduced it initially, but killing that hostile increased your rep. It's more likely that you've done missions and dailies for other factions (your Romulan dailies will outpace your fed dailies and reduce fed rep over time)

silver aurora
#

Just today?

#

I started the day as Favored!

brazen crest
#

In Federation???

silver aurora
#

Yes

#

Still havenโ€™t completed todayโ€™s dailies either

keen surge
#

It's possible, sure. Without much further information though ๐Ÿคทโ€โ™‚๏ธ
You can contact CS in game and all them to check it out if you think there is a mistake, but what you have shown here checks out.

brazen crest
#

That means you lost like 2 mil points

#

no 1.5 mil points

silver aurora
#

Yes

#

Thatโ€™s what Iโ€™m saying

keen surge
#

Contact customer support in game, if you think you've lost points that you shouldn't have they are the only ones that can assist you..

silver aurora
#

Something isnโ€™t right

#

I have

brazen crest
#

They'll get back to you anywhere between 3 hours to 7 days

keen surge
#

Wait for their reply, if you find it unsatisfactory then try to grab a mod on here and see if they can assist in dealing with CS.

silver aurora
#

Most likely with some canned response!

keen surge
#

Probably..

brazen crest
#

If you were favored, which I believe you, they will be able to see it

silver aurora
#

Itโ€™s been horrible having them look into anything

#

Is there any other level 29 on server 40 that hasnโ€™t had the opportunity to get a Vidar?

brazen crest
#

There have been 4 opportunities

silver aurora
#

And Iโ€™m staying here, even though everything is upgraded and all research done

keen surge
#

Unfortunately they're the ones who can actually change anything..
In the meantime: stop doing any missions or dailies for any faction that's not Federation (if you can afford it), grind that fed rep back up for tomorrow..

silver aurora
#

Not for me

brazen crest
#

Actually 5

silver aurora
#

Not for me!

keen surge
#

3 of those were level locked...

silver aurora
#

Never been offered!

brazen crest
#

2 in the borg events, 1 in the first outlaw event, and 2 in this last one

silver aurora
#

Too low a level at Borg event!

brazen crest
#

I was 23 when I got the bp for it

silver aurora
#

Never was offered in either outlaw events! Iโ€™ve been watching and on everyday!

brazen crest
#

There were 2 building events for it

silver aurora
#

I would have purchased it

keen surge
#

The first Borg event required you to be above an certain level, only half was offered in the second Borg run, and the outlaw runs have only been for lower level players..

silver aurora
#

Yes!

brazen crest
#

Ah, I have had 5 opportunities lol

silver aurora
#

Was level 28 when outlaw started

#

Had yo be level 27 or below to get it!

keen surge
#

You should have had the opportunity to get a full set between the half in Borg and the event store? But if you missed one of those..

brazen crest
#

Ouch, it'll probably get into the store eventually

silver aurora
#

No, didnโ€™t miss it during Borg event, was too low a level during Borg, wouldnโ€™t let me get it

brazen crest
#

You could have gotten 50 during the 3rd phase

keen surge
#

Second run should have still I though ๐Ÿค” but only half a set.

brazen crest
#

That's what I did

silver aurora
#

Kept asking CS, and they said youโ€™d get a chance eventually

keen surge
#

But there are people who have not obtained yet, yes.

silver aurora
#

Still havenโ€™t had the chance, like I said, I would have bought it if it was!

keen surge
#

It wasn't in the store I don't believe, only events and event store.

silver aurora
#

Iโ€™ve checked them all

#

And it never showed up for me

#

Hard to compete when I canโ€™t get Transwarp

keen surge
#

It's possible, and as I said there are others in your situation
Unfortunately no one here can fix that issue.
We're expecting another event store *soon", and it's likely they'll start offering packs in the future.

brazen crest
#

Yeah, the frankie took a bit to get on the market

silver aurora
#

Thank you for the help!

hazy herald
#

same screen, first ship was showing as Explorer , after scan as Miner

#

sometimes Mine looks Empty, but ship is on it...

#

etc...

#

this game has more synchronisation bugs, as things will work...

keen surge
#

@hazy herald sounds like there are multiple ships on the mine. Select the mine and see if there are arrows on the far left and right of the attack/scan promt.

hazy herald
#

mmh ok, never saw this arrows... but its bad style to show on map, if sou dont see on first sight that their are more then one ship , their should be a counter if their are more then one

snow bear
#

#๐Ÿ‘พ-bug-reporting Just clicked on an empty mine and sent my miner, went and made coffee. When i came back apparently i had attacked somebody at the empty mine, that happened to be an ally. Strangest thing is i was given no warning, the mine was empty and after the event my 7 day shield that was active continues to be active. Completely confused here??

keen surge
#

@snow bear do you have the battle report summary list still? Sounds more like they attacked you off-hand ๐Ÿ˜…

#

@hazy herald previously you would have had no arrows, this is an improvement. Only been added in the last update.

swift dust
#

arrows were there but you had to dig into the battle logs ... much easier now... back in the BETA, there were no arrows...

hazy herald
#

ok, but counter in front of ship class icon map will be better, because you can see it at first sight that their was more then one ship ๐Ÿ™‚

#

arrows good for choice

#

but i has place them into the window, not outside

keen surge
#

@swift dust 2 different arrows being discussed ๐Ÿ˜‹

snow bear
#

@keen surge let me dig it out ๐Ÿ™‚

hazy herald
#

ok

snow bear
swift dust
#

wrong screen

#

@keen surge race to mine conflict was removed from the game

#

It's the same thing actually ... both log and battle log have arrows, just not the battle summary

glad peak
#

Kill 15/25? Ships....see pic , 2nd line from below

keen surge
#

@swift dust I know, but it's more likely that the other guy attacked him than him attacking with no warning and not losing shields ๐Ÿคทโ€โ™‚๏ธ

#

@snow bear yeah, you want the screen before that, or the initial log details page.

snow bear
#

ok 1 sec

keen surge
#

@glad peak ๐Ÿคฆโ€โ™‚๏ธ Scopely can't translate well..

swift dust
#

top one you were attacked ...is that it?

snow bear
#

yeah

#

so my allay did attack me ok lol

keen surge
#

Looks like it, hence why I asked ๐Ÿ˜‰

#

Fartasia thinks I was going crazy ๐Ÿ˜‚

swift dust
#

nope

snow bear
#

ok well never noticed the arrows so i learnt something here today XD

keen surge
#

Yeah, the arrow was a nice addition. The old way that Fartasia was referring to is to see who attacked first: in PvP the person attacking will get the first hit in (tactical advantage).

glad peak
#

@glad peak ๐Ÿคฆโ€โ™‚๏ธ Scopely can't translate well..
@keen surge than put just 25 into the next patch ๐Ÿ˜‰ thx ๐Ÿค™ thanks for replying ๐Ÿ‘

swift dust
#

@keen surge as said, race to mine conflict was removed after lots of constant complaints

glad peak
#

@keen surge than put just 25 into the next patch ๐Ÿ˜‰ thx ๐Ÿค™ thanks for replying ๐Ÿ‘
@glad peak and, indeed...in English itโ€™s 25 xD loooool

keen surge
#

@swift dust I know, I never said that the issue was likely that, just that I wanted to see the direction of attack as it sounded like the other player attacked him (as opposed to the opposite that was being claimed).

swift dust
#

too many players were too lazy to warp next to the mines ... newbies get it easy

#

yep ... 100% agree with you

#

anyone who claimed it was a race to mine is full of BULL

keen surge
#

@glad peak yep, there are other ridiculous things that mess up on translation too..

glad peak
#

@glad peak yep, there are other ridiculous things that mess up on translation too..
@keen surge and to translate numbers?! I would say โ€œyou aus only ONE jobโ€ xD

keen surge
#

@swift dust no one has said that, yet ๐Ÿ˜‹
Though I have seen issues with some mines showing as empty and only realising that I was on attack by the change in icon to reflect as such when on approach (this may have been fixed though, I rarely take mines by force..), though shields nullifies this issue too. ๐Ÿคทโ€โ™‚๏ธ

#

@glad peak I understand, it is pretty bad ๐Ÿ˜…

swift dust
#

that is different, game lag ...

keen surge
#

Maybe, but yes not something you see often, typically those "empty" mines that all look to be unusable altogether now..

twin shale
#

Server 152 in system Neqencia stuck scout for 8 months. New scouts not coming. This affect on others systems and create huge fights for getting scout. Please fix it.

gaunt echo
#

any chance for an iOS update, that will prevent users randomly being thrown out of the game?

glad peak
#

Healthy ship, on โ€œmanageโ€ looks damaged

tepid lichen
#

Im getting major lag on everything everything tap is a waiting game

pale cedar
#

On 41

pale gorge
#

I have seen ghost nodes and bases in free space for a few days ๐Ÿ‘๐Ÿ˜‚

uneven carbon
#

Cause if not I'm missing some serious rss from my actual total :p

sly pilot
#

usually what is displayed there is what you should receive. It is that they are commited to receive. Otherwise its just wrong, possible with official implications. Have you contacted support to provide you the log?

uneven carbon
#

I dunno scrapping a level 35 envoy and getting 81 million Trit and 6 million Dilithium seems like it's not what they meant

#

It's probably just supposed to be K, not M

narrow saddle
#

Dear Scopely, There seems to be a game glitch that is being exployted. I was peacefully mining on a Lat node. Another player took a weaker miner that was full of cargo and hit my mining ship. Which they knew they would lose. This in turn put my ship WAY over Cargo PC. The player then used another bigger miner to it mine. I lost and they regained the cargo plus a good deal of the lat I had. As in they got back ALL the cargo they lost to me PLUS majority of my Lat. This obviously put my cargo well below PCL after being killed.

nova panther
#

It's probably just supposed to be K, not M
@uneven carbon yes and you see the correct values when you starting the scrapping

native oyster
#

I opened the daily chest in rogue store and did not get reward...๐Ÿ‘Ž

sinful spear
#

My 24 hr chest did not register in the dailies, got a failed to purchase message when trying to open that, the 4 hr, and the 10 minute chests.

native oyster
#

Soon after completing my events tonight decided to recall a ship, guess what it is stuck in the system next door to my home system. I can not recall, i can not move within the system and can not attack. I have cleared the cache, turned everything off and on again and even tried it on two devices, mobile phone and bluestacks with no joy. Ticket in with Scopely but there usual 24 hours to respond message appears (which in this case is not quick enough) @ivory vortex @rugged carbon @native oyster @noble moss @young bronze

spark birch
#

I traded my 7day loyalty token in today and didn't get my rewards, can you sort this pls

fallen juniper
#

Same Probleme like MarshHarrier

#

The Envoy from one of my fleetmates is stuck in Pekka. He canโ€˜t recall or move it.

native oyster
#

Mine now stuck for well over an hour, scopely still not responded to ticket

scarlet vector
#

@spark birch you need to contact support.

spark birch
#

OK thanks

scarlet vector
#

Marsh have you tried asking someone to come and kill the ship?

native oyster
#

The Envoy from one of my fleetmates is stuck in Pekka. He canโ€˜t recall or move it.
@fallen juniper Get a friend from a different alliance to shoot it down

fallen juniper
#

Canโ€˜t see the Ship in the Sector

scarlet vector
#

Probably will have to wait on support for that one then. Make sure to include what dock the ship is in and bridge officers. Itโ€™ll make it easier on support and quicker.

ornate tulip
#

@uneven carbon by the looks of that screenshot they owed you 81 million tritanium for that scrap and if you didn't get it they need to give it to you

native oyster
#

Provide screenshot to them is quicker, thats what i have done

#

Would be good if someone who is in contact with scopely could tell them what is going on and sort this out, it wasting our time and gameplay and who's to say it will not happen to others as well

native oyster
#

Scopely have just manually sent my ship home, didn't say whether root cause has been fixed or not

fleet ruin
#

Yesterday @rugged carbon posted in the #โญ-official-announcements forum that several new shards had been added to the various Recruit chests... #โญ-official-announcements message

But I have to ask as I am on Server 43 is there a level requirement that was not mentioned or only were select servers were included? As you can see from the pics I do not have either of the new people mentioned for the Standard Recruit Chest...

rugged carbon
#

hello?

fleet ruin
#

@rugged carbon sorry to tag you but it was your post yesterday that I am referencing...

rugged carbon
#

What level are you?

fleet ruin
#

14

rugged carbon
#

Yeah, so I do believe some officers requires a certain level for you to get them

fleet ruin
#

I have the 2 that you mention in the Standard Chest

rugged carbon
#

Yeah the other ones requires you to be higher level

fleet ruin
#

Figured so.. But your post yesterday omits level restrictions and other items like that. But in my case as I point out and show proof I do have the two for the standard chest, thus the original question.

#

@rugged carbon okay so am I eligable or not at my level for these two?

pulsar mist
#

What you see in-game is what you (can) get.

fleet ruin
#

@pulsar mist so the post is incorrect...

pulsar mist
#

@fleet ruin The messaging is impossible to be all encompassing when there are so many variables in play that decide what players do and don't have access to. Level, faction, etc etc. Not to even mention broadcasting said messaging in all various languages. The post is correct for the majority of the playerbase.

strong ermine
#

they have been added to the packs, so it is not incorrect

#

it's just they are not available in packs at your level, does not mean they were not added

fleet ruin
#

I understand @pulsar mist, but the problem I have is I have all the others from the other chest which means I have access to the Borg at level 14, so the problem is that I do not have access to the lowest but the others I do so the logic is not there

pulsar mist
#

The logic behind certain choices is something we all struggle to comprehend at times but it is what it is. Ask your allies and perhaps you can find out at what level they unlock.

fleet ruin
#

@pulsar mist thanks... I asked Galaxy wide in game and will wait and see. But I still cannot compute why I have options in Rare and Premium, but not in standard of all the new additions.

naive helm
#

@anybodywhocanmakeadifference my augment store is still stuffed. it has now been over 8 months. scopely are failing in their own T&Cs. they need to respond to people who contact them. I have contacted them through their wesite, no answer. through in game support, they just say they will look into it and then close the ticket. contact people personally, they say that they will let me know. this is getting beyond a joke now

oak vine
#

@naive helm what is wrong with it?

naive helm
#

my rep in augment is maxed out but my store only shows the first level of items available

oak vine
#

Oh, never heard that happen. I guess the only thing you can do is keep poking them with tickets unfortunately

remote kite
#

Could someone explain to me why when I find an enemy kehra it doesn't appear here?

#

Whenever I find an enemy kehra it doesn't appear on that small window and I have to scan it to see it

deep solstice
#

@rugged carbon @ivory vortex can you guys please help @naive helm and his problems? It's been far too long. 8 months and still the same problem and no one can fix it? It's rather disgraceful.

#
  • Unable to participate in solo data extraction events
  • Augment faction rep at 1mil (maxed) yet unable to purchase Rare Plutonium = Stuck with a Tier 8 BB for 8 months!
  • Has faction messages in inventory but unable to spend it in faction store
#

All you have to do is search @naive helm's post in this server, he's been begging for help

remote kite
#

You're a friend of him?

deep solstice
#

He's in my alliance

remote kite
#

I also had problems with the augmenteds, their faction store was not refreshing the botany bay's blueprints

#

So I didn't has the botany bay till lv 20

#

That was when I contacted support

#

And they manually added the blueprints to my account

pulsar mist
#

@naive helm Please PM me your PlayerID and screenshots of your faction store showing your reputation and items. Additionally, I'd like to know if you would agree to having your reputation decreased to just below the final tier of reputation. This issue is an old relic if I recall correctly and again, if I recall correctly.. triggering an increase to the final tier of reputation should update and as such fix your store.

#

No promises but I'd be happy to raise it for you again.

remote kite
#

And they manually added the blueprints to my account
@remote kite It worked, but now I have 12 redundant botany bay blueprints

pulsar mist
#

@deep solstice Thank you, I have PM'd Tankman and would like the most current of screenshots from him to verify they are his. You're a great friend though!

deep solstice
#

@pulsar mist ๐Ÿ‘

sly pilot
#

it's just they are not available in packs at your level, does not mean they were not added
@strong ermine would be great to have something in help section for this. probably ... never gonna happen. nevertheless missing documentation is a classic indolence type of defect.

knotty canyon
#

Found a bug a few days ago where we battled a rare level 35 armada. We killed the armada, but all our ships died and the armada was gone from the map. We didnโ€™t get any rewards and the armada was gone!

#

Contacted support who gave a stock answer that itโ€™s a feature. That must be a joke or covering for poor coding?!? Itโ€™s either win, you get rewards or a loss and you get a second turn to try. Not a win, but no rewards and no second try.

velvet cave
#

I want to buy khans avatar with gold but the game doesnt let me do that even if i have the total amount!!๐Ÿ™ˆ

#

In the faction store๐Ÿ˜‰

worn sequoia
#

Can you restore my private chats? I had two unread just an hour ago, then I rebooted and all my private chats disappeared.

wide violet
#

FYI - Due to shield dropping bug Scopely lost a player today. Our alliance did a boot & loot even. His main reason for leaving was the response that he got from support after reporting it.

plain musk
#

8 months and 4-6 major updates, this swarm hostile still here in Adelphi, server 12

sly pilot
#

FYI - Due to shield dropping bug Scopely lost a player today. Our alliance did a boot & loot even. His main reason for leaving was the response that he got from support after reporting it.
@wide violet if one player is leaving is a small loss.

verbal vapor
#

Accidentally bought the worthless ship bps ๐Ÿ˜ฉ Everything including faction store items needs a re-do with its own pop-up and a slider instead of no-confirm buttons

this asocial game design is a bug in reality, all timelines with this game design should cease to exist ๐Ÿ˜ก

scarlet vector
#

Thereโ€™s a timeline where this game runs perfectly?

runic moth
#

Why do they give so little of this ship they would see give at least 1 bp

swift dust
#

you are looking at "display rounding"...

pearl turtle
#

Canโ€™t finish mission โ€œLighting the Matchโ€. Final step wonโ€™t initiate.

unborn tiger
#

Go to warp to a system. Does the count down, game resets, ship still home.

keen surge
#

@pearl turtle check in Seevor

sly pilot
#

Thereโ€™s a timeline where this game runs perfectly?
@scarlet vector another time, dimension not identified.

tepid lichen
#

Scoply only cares about money

#

I'm thinking of leaving to, never played a game so expensive yet so many bugs its unreal

sly pilot
#

I'm thinking of leaving to, never played a game so expensive yet so many bugs its unreal
@tepid lichen the number of defects, seriously and consistently breaking any common sense, is obscene ๐Ÿ™‚

tepid lichen
#

Huh

#

I think I understand

#

Lol

winged hull
#

Shield bug (actually wrong attacker bug that breaks shield) should be prio 1 imo. Obviously a lot of people quit over it, but it affects the people around those players as well. It should be fixed (ages ago).

dawn onyx
#

Hello, I am not able to complete the Botany Bay due to the known snags. Please assist in addressing this problem. Thank you.

errant willow
#

Don t work. Buildings or Research and you Don t spare any mats. Same with Gas

swift dust
#

@errant willow 2nd image is not like the others

errant willow
#

I ve launched the dรฉfends plateform research. The Third is After . 1421-618 = 803. But i already do two Steep of cristal research efficiency and one for building efficiency . So i should have had more left.

sly pilot
#

Shield bug (actually wrong attacker bug that breaks shield) should be prio 1 imo. Obviously a lot of people quit over it, but it affects the people around those players as well. It should be fixed (ages ago).
@winged hull and the worst part is that nobody recognise presence of the issue. I understand why scopely no, but also opinionated people here are doing the same, though not employed or paid by scopely (as they sustain).

winged hull
#

@sly pilot itโ€™s never an issue untill it happens to you or someone you like. ๐Ÿ˜ฌ

regal juniper
#

How to stop a random bug,... Be random

sly pilot
#

no man ... its simple, defect is as major as the scamming young servers. Its damage control...

#

How to stop a random bug,... Be random
@regal juniper maybe test better? randomness will fail ๐Ÿ™‚

keen surge
#

The bigger problem imo is providing useful and repeatable data. I see people say that they have issues, but never a description of what causes it or how to potentially reproduce it. So far the best I've seen is a timer with no shield animation, which could be several other issues. Need more data, lots more.

winged hull
#

Randomness can be reproduced given enough iterations.

#

What happens is: sometimes your miner gets attacked, but itโ€™s your miner that registers as attacker.

regal juniper
#

But yes animation doesn't always mean shields down, just animation is glitches, usually setting shields after long login is the cause, then logging out

sly pilot
#

The bigger problem imo is providing useful and repeatable data. I see people say that they have issues, but never a description of what causes it or how to potentially reproduce it. So far the best I've seen is a timer with no shield animation, which could be several other issues. Need more data, lots more.
@keen surge that is because we are users of software NOT TESTERS. seriously this thing with screenshots is ridiculously stupid. Client is lacking serious auditing and logging that would solve 99% of data they ask.

regal juniper
#

Server lag, messes with synching which causes issurs

#

So always set relog check reset as necesary

keen surge
#

Sure, but to say that we refuse to believe something that's lacking information to support what's happened? Why would I blindly believe what someone thinks has happened when there are other more likely reasons @sly pilot ? ๐Ÿคทโ€โ™‚๏ธ

sly pilot
#

scopely has QA and they must stop the bugs for comming in production. We're not testers, were users, and users want to use their time as they fit, not fitting scopely testing

winged hull
#

Catching the bug is also simple with extra logging.

  • does user attack
  • is user online during attack
#

Can be faked, but to what end :p

keen surge
#

I've heard a different version of that @winged hull but need more data, and it's incredibly hard to get the data..

sly pilot
#

anyway we are going away from the scope if this channel. Point is: by lacking the means to get user information NO USER SHOULD SPEND TIME for scopley QA.

#

I've heard a different version of that @winged hull but need more data, and it's incredibly hard to get the data..
@keen surge are you scopeley employee? QA perhaps? if not, you cannot asses the data they need.

keen surge
#

@sly pilot you made the comment about us not believing it ๐Ÿคทโ€โ™‚๏ธ

sly pilot
#

perhaps identifying some test conditions .. but that is it

winged hull
#

Also, thereโ€™s the client side only shield. You think you activated a shield, but it never registers serverside. So client shows shield, but thereโ€™s none in reality.

sly pilot
#

@sly pilot you made the comment about us not believing it ๐Ÿคทโ€โ™‚๏ธ
@keen surge you dont have any mean to properly identify a problem, just conjuncture

#

for example: i have the exact test plan to identify the shield issue

keen surge
#

@sly pilot depends on the problem, but again.. you made the initial comment, I responded.

winged hull
#

Itโ€™s not a matter of believing, but there is a level of complacency

sly pilot
#

but i am not doing this from my own time, my own shields and my own ress, PLUS i need few players time to do that

#

i know exactly where and how to identify the issue. I know exactly what i need and the time involved.

#

and it costs a lot. so free testing? nooo way

keen surge
#

@winged hull I've asked around, have some interesting stories and a theory of my own, but getting real data and testing it is basically impossible. Mixed with the possible alternatives and how I've argued with people over some pretty obvious things.. I'm a sceptic until I can prove ๐Ÿ˜‹

sly pilot
#

the test cases needed to identify this issue are around 3000 test cases, considering combinatorial test conditions.

winged hull
#

Most interactions are run serverside. Developers can write several tests with different conditions and run it a zillion times against server code. Itโ€™s not impossible at all.

sly pilot
#

sure is not impossible, they actually might do something... perhaps they investigate.. we don;t know

#

for sure i know they are not doing a complete job

#

not even 15% of the job

winged hull
#

Developers might not be the ones who determine what gets done

sly pilot
#

and i can say this just because a deployment window of 2 hours is not even near to complete a sanity test session prior deploying into prod

#

its just a joke

winged hull
#

I have different priorities on what i think should be done on the code i write than what the managers say i should do ๐Ÿ˜ฌ

sly pilot
#

Developers might not be the ones who determine what gets done
@winged hull true, but they are responsible for the deployed code, thus commited to have complete tested code

winged hull
#

All we can do is raise the issue and other stuff i cannot say here ๐Ÿ˜‰

#

@sly pilot thatโ€™s ... i as a developer always get angry when someone says that ๐Ÿคฃ

#

I want to take the responsibilities of the code i write and advocate proper testing, but itโ€™s always the manager that cuts my time for it so it becomed impossible to guarantee 100% working code.

sly pilot
#

@sly pilot thatโ€™s ... i as a developer always get angry when someone says that ๐Ÿคฃ
@winged hull mate, im a tester. According to agile rules .. code needs to be tested :). on all levels. Here i dissagree with minimal approach like just in time needed stuff

#

i keep seeing: we don;t need to test all, just what we infuse ...

#

and so on

#

after 10 iteration: guys a full regression? noo it takes too much we cant do this

winged hull
#

@sly pilot see my comment above yours ๐Ÿ˜‰

sly pilot
#

@sly pilot see my comment above yours ๐Ÿ˜‰
@winged hull then .... agile is not agile ๐Ÿ™‚ and that manager is not an agile PM... abviosuly not a product owner

winged hull
#

Hello, havenโ€™t you got the news? Agile is dead ๐Ÿคฃ

sly pilot
#

Hello, havenโ€™t you got the news? Agile is dead ๐Ÿคฃ
@winged hull it was dead since it was defined

winged hull
#

Only did 2 or 3 true agile projects in my career, mostly for non-profit clients.

#

We kinda digressed

sly pilot
#

can we switch to private msg, we'll get banned if we continue

winged hull
#

So, fix unwarrented dropping shields!

sleek fern
#

Security Breach: First 3 Rounds Reduce Shield MItigation of non armada Eclipse hostiles (armads included) huh?

sharp mica
#

Iโ€™m EXTREMELY tired of spending all week mining latinum, just to get say 340 with a double pull x 5 for how many days a week = 1700, best case scenario. Well, SCOPELY decided to strategically place their instant repair button directly under the button for the regular repair. As I, and many other players of this game have fat sausage fingers, we politely ask you to take this scamming button away. If you MUST place it, please put it further away. Iโ€™m tired of mining 1700 latinum a week just to spend 1100 of it accidentally pressing that button. I know this why itโ€™s there. Itโ€™s another ploy to get your players to spend more money. SCOPELY THIS IS SHAMEFUL, and you know it. I expect this comment not even make it thru the day, but donโ€™t worry, I will screen shot it and post it everywhere. Across every one of the platforms you have. Maybe someone, just someone will listen, or maybe Iโ€™ll just get an insta block and ban as you normally do when youโ€™re called out on your shameful business practices. Thanks for nothing.

sleek fern
#

@sharp mica or add an are you sure box...

sharp mica
#

You know they wonโ€™t

#

This is there for this exact reason. Tโ€™laan is still broken and Iโ€™ve been playing almost a year. No fix in site. Oh what? Pike is broken too? Why? So players canโ€™t boost their xp gain, and get stuck leveling ships for a year, or better yet for Scopely, buying packs to make their pixel ships bigger.

#

Again I say it... SCOPELY, you have absolutely shameful business practices.

sly pilot
#

This is there for this exact reason. Tโ€™laan is still broken and Iโ€™ve been playing almost a year. No fix in site. Oh what? Pike is broken too? Why? So players canโ€™t boost their xp gain, and get stuck leveling ships for a year, or better yet for Scopely, buying packs to make their pixel ships bigger.
@sharp mica build the case mate ๐Ÿ™‚ build the case.

#

someone is deleting lines

sharp mica
#

Atar, this space is more moderated than newspapers in the USSR during when the KGB was in power. As long as something TRUE is written, POOF. Gone, like magic. ๐Ÿคฃ๐Ÿ™ˆ

sly pilot
#

yes, absolutely true.

sly pilot
#

Atar, this space is more moderated than newspapers in the USSR during when the KGB was in power. As long as something TRUE is written, POOF. Gone, like magic. ๐Ÿคฃ๐Ÿ™ˆ
@sharp mica im very curious how GDPR works here and with deletion of posts. ๐Ÿ™‚ i will try to ask a full information they have and check how it works

nova jackal
#

Anyone else getting random incorrect battle notifications. I am grinding with vahklas winning the battle but get notification that my dvor lost the battle? Itโ€™s not every battle just every now and again. Itโ€™s so random Iโ€™m not able to get a screenshot.

worthy juniper
#

A lot of older battle notifications. All are real but older

broken pine
#

zero node bug is still not fixed for Data. Good job devs.

native oyster
#

I keep getting notified that my miners are losing to swarm clusters when my franklin is fighting them. It's not the same ship each time. sometimes its the kvort, sometimes its the horizon.

I've also noticed that when you tap a ship to attack, it sometimes doesn't select the ship until you tap a few more times.

wooden trout
#

There is a bug in the battle notification

dense flume
#

Any news on when all servers will be back up?

analog lark
#

Everytime i kill a hostile i get this popup

rancid tendon
#

@sharp mica enjoy the new update, it brings new officers, one of them increase xp, (say hello to a new broken officer)

fossil jungle
#

๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚ more bugs. Just as expected. And old bugs remain ๐Ÿ‘๐Ÿผ๐Ÿ‘๐Ÿผ๐Ÿ‘๐Ÿผ

twilit scaffold
#

But still doesn't fix the really annoying dead npc bug that clutters up space and messes with spawn rates

sharp mica
#

Guys, did you honestly expect any different? Newton said, for every action there is an equal but OPPOSITE reaction. I know this isnโ€™t physics, but Scopely is all the same. They fix something all the while mucking something else up. USUALLY itโ€™s 5x what the problems were in the first place. Iโ€™m already used to it. People still spend money.

round veldt
rancid tendon
#

Still can't reach eu server 130, any1 who can confirm?

sharp mica
#

157eu still down

rancid tendon
#

@sharp mica thx, close enough

sharp mica
#

Itโ€™s up now

pale gorge
#

All private chat history is missing after maintenance. These are essential to everyone.

round veldt
hardy trench
#

Weird battle notification is the new feature....

#

A klingon trader just hit my base

#

๐Ÿ˜‚

#

It also hit one of the envoy that I am scrapping

native oyster
#

New update, every fifth or so swarm I hit. I get a notification to say my station lost against a swarm.

Ship didnโ€™t even loose against the swarm as you can see

visual pawn
peak crystal
#

Yes, also if I click on them, I get some random battle log from someone else??

visual pawn
#

I have no battle log for them - yet ๐Ÿ˜œ

hardy trench
#

And now some player...

#

Scopley better not drop my shields and say that I attacked a player with a ship that I was scrapping

round veldt
#

If you tap on those weird battle logs, it gets even stranger.

#

It pulls a battle log out of the hat from the last time that ship was struck.

mighty panther
#

[BUG] Retry on failed login keeps failing, need to restart in order to get passed it

rapid tusk
#

Victory and defeat banners are all over the place after update

round veldt
#

time for some flickering and app restarting while they push out patches to fix the in-game notifications

mighty panther
#

welcome to my world @round veldt

#

with every update, i wonder how long it takes this time for the game to cause render issues forcing me to restart

round veldt
#

At least dailies are counting properly so far today

#

targeting precision is so high now that you can target the flea on the nose of a ship instead of a ship itself and just park yourself on top of somebody else.

olive gorge
visual pawn
ember sparrow
gusty latch
#

I'm getting weird battle notification banners.
I attacked a swarm and it gave me messages about all my ships and station

#

also just got a random set of notifications with another player name

crisp obsidian
#

Officer shards for new officer "tiza" not registered in officer recruit event,I've restarted game no change

gusty latch
#

i got similar msgs.

#

freaked me out initially

rain geode
#

same here, apparently my station is roaming the galaxy attacking swarms ๐Ÿคช

olive ravine
#

I am also getting old battle notifications, from yesterday, and fresh notifications at the top of the screen are scrambled, listing a mixture of old and new battles.

hardy trench
#

Are the hitboxes shrunken??

#

I feel like when I try to tarrget a ship when I zoom out

#

It doesn't easily select the hostile

olive ravine
exotic ice
#

Same Here we get a lot of fake notifications

muted yew
#

@hardy trench same here

hardy trench
#

It seems a bit weird now

#

And harder to select hostiles

vale grail
#

xp officers still buggy, they work some times, but not all the time, also officers with multiple abilities do not stack nor do officers that increase captain ability do not work with XP officers

fossil jungle
#

Yep. New bug. Every time I defeat hostile I get this message. Great job Scopely ๐Ÿ‘๐Ÿผ๐Ÿ‘๐Ÿผ๐Ÿ‘๐Ÿผ

vale grail
#

meaning you can only use 1 xp boosting officer at a time, which would defeat the purpose of having an XP boosting crew wouldn't it. God dammit scopely why can't you do anything right for once.

fossil jungle
#

And all the battle messages from yesterday repeating themselves over and over again. This game becoming more annoying then my mother-in-law ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ

vale grail
#

cadet bones is still broken.

stray basin
#

Targeting reds is even more annoying now...

#

Can no longer scan bubbled stations...

young sphinx
vale grail
#

example: lvl 18 hostile gives 190 xp with T'laan, gives between 194 and 218 xp per kill with Tlaan with cadet bones, it's 195 or 218 xp. Now if cadet bones gives +12% captain ability that would mean. each lvl 16-18 hostile should give 241 every 3 kills and 242 xp on the 4th.

Except that doesn't happen it randomly jumps between 195 and 218 xp per kill. So my verdict is that the XP boost with T'laan and T'Laan and cadet bones officer is still broken.

Half working is not fixed, half working means it's still broken.

#

Testing the permutations with Pike, and Tlaan capt with Pike, and Pike with cadet bones, and Tlaan pike and cad bones.

#

but given Scopely's service record, I have negative expectations

nova panther
#

@crisp obsidian Tiza is COMMON wont count in officer event

crisp obsidian
#

@nova panther
Hi
Yep,I just realized hes pretty weak lol

wintry rampart
#

Every time I attack a hostile Iโ€™m getting a pop up it defeated one of my ships or my station...? Thankfully thatโ€™s not happening, but the warning was not cool the first couple times

keen surge
#

@vale grail you know that 12% on 15% makes it 16.8% and not 27%?

fossil jungle
#

Scopely created even more bugs. Lovely company with a very professional stuff. Congratulations ๐Ÿ†

wintry rampart
heady bronze
#

Please just get rid of the notifications!! if you cant do them properly just get rid of them! everytime I kill a hostile I get spamed by about 30 popups

quaint carbon
#

2nd Android update has not fixed the new base attack notification bug

sharp mica
vapid turret
young sphinx
#

Throw a polystyrene rock at them ๐Ÿ˜‚

sharp mica
#

@young sphinx at who? Scopely or the Gorn?? ๐Ÿคฃ๐Ÿคฃ๐Ÿคฃ

acoustic oxide
#

The notification system is definitely broken.

sly pilot
#

youre wrong, ... works perfect

#

:)))))

#

mate, joking

acoustic oxide
#

I'm hunting Swarm hostiles but I get all kind of other notifications: station vs some player, horizon vs some other player.

sly pilot
#

eu zic ca merge perfect, cosmine ๐Ÿ™‚

acoustic oxide
#

Sa stii ca da.

sly pilot
#

nu te pui cu inteligenta lor

acoustic oxide
#

Ce poate fi mai interesant decat aceste mesaje amestecate si complet incorecte?

stuck oyster
sly pilot
#

Ce poate fi mai interesant decat aceste mesaje amestecate si complet incorecte?
@acoustic oxide sa platesti packs

acoustic oxide
#

@acoustic oxide sa platesti packs
@sly pilot Ooo da. Oare acolo nu gresesc? Sa dai 10 lei si sa primesti continutul unui pachet de 500 de lei?

sly pilot
#

nu, pt ca nu au pachete de 10 lei

#

๐Ÿคฃ

unborn bone
sly pilot
#

Station is doing my daily for me ๐Ÿ˜‚
@unborn bone cooooool

native oyster
vale grail
#

cad bones is broken completely, T'laan xp boosgt does not stack with pike xp boost, but both work individually.

severe jetty
#

targeting hostiles is knackered

vale grail
#

you should all be used to the game being utterly jacked up after updates and "maintenance"

#

Someone, anyone, do you remember an update where nothing was broken?

Don't worry, I'll wait.

heady bronze
#

You would think something simple like notifications would have been tested before this was released, Honestly some games have buggs, but this game is the most unstable I have EVER played

acoustic oxide
#

Someone, anyone, do you remember an update where nothing was broken?

Don't worry, I'll wait.
@vale grail Can't say that I have a recollection of such a beautiful thing.

#

However it's laughable how they managed to broke the notification system while working on some other areas.

stuck oyster
#

nobody got Station vs Station banner yet? That'd be amazing

acoustic oxide
#

Yes, you're right, that would be a thing to see.

stuck oyster
#

should suggest it as an idea, ability to attack stations with your station

sly pilot
#

Someone, anyone, do you remember an update where nothing was broken?

@vale grail yes, when i did not the app installed.

acoustic oxide
#

I would like to have a broken version in which the store works in our advantage. Or a broken version where the refinery output is good.

#

They never manage to broke the game in that way.

acoustic reef
#

They never manage to broke the game in that way.
@acoustic oxide Oh yes, they did once when you could refine indefinitely. They took away everything thereafter, unless you already spent the green and blue ressources ๐Ÿ˜

acoustic oxide
#

I wonder, do they have a QA department?

#

Are there any tests performed before releasing an update?

#

I have the feeling that we, the players, are the QA department for this game.

sly pilot
#

Are there any tests performed before releasing an update?
@acoustic oxide nop

keen surge
#

@vale grail did you see my earlier comment? The additional bonus from cadet Bones is tiny.. like 3 XP in your example..

heady bronze
#

Are there any tests performed before releasing an update?
@acoustic oxide HA HA HA HA!! Thats a good one

sly pilot
#

im not sure they have devs, actually

dense cove
#

<@&509690795536941056> after the update, the game starts with the game intro like at first start, while downloading stuff; that can be a bit unsettling as it feels like the game has reset to the beginning. Moreover, that never ended and after the last download indicator completed so I had to forcibly close the game and start again to start playing normally. The same happened to me after the last update (on two different Android devices).

austere shore
#

The same by me. ๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ™ˆ

sweet hollow
#

Great they updated the game, now it won't load. I get to the main screen and then it disappears

austere bolt
#

Can't scan shielded bases now?? Thats not good!!!

brave ice
#

can't scan any base

misty blaze
#

My notifications are going crazy telling me about my station and ships being defeated when they are not

slate dragon
#

Killing swarms, the banner shows my victory then shows a defeat on all ship even though they are in dock or in warp. Oops.

misty blaze
brave ice
#

got notification every after 2 kills

drowsy frigate
drifting stratus
#

After the update, my game runs at a lower framerate, i get stutters and Iโ€™m having trouble targeting hostiles and nodes..

ember kayak
#

Getting the same jacked up reports as reported above. Well Scopley, here's another fine mess we're in!

median coral
#

Same for me and others in my alliance

jovial vault
#

Hi....updated to latest version on iPad....and so far so good ๐Ÿ˜€no crashing or game freezes for over 30mins...which is my personal best....good work ๐Ÿ˜€ just a minor thing though........when fighting hostile....the notification banner that flashes at the top of the screen is random....Iโ€™ve been hitting swarm with my centurion and winning...but the banner keeps saying โ€œdefeat....station vs swarm clusterโ€ . Sometimes it says station other times it picks any random ship. Doesnโ€™t bother..just@thought Iโ€™d report it

#

Ooo sorry should have read above before posting

keen surge
#

@vale grail I'm having a closer look at it, the expected difference as above is only 3-4XP (game breaking loss), but the reason it's not being applied is because it's not an "in combat" ability and Cadet Bones increases in-combat abilities. Same with Pike. Checks out ๐Ÿคทโ€โ™‚๏ธ
Just run synergy instead (25% bonus), or even better use T'laan with synergy and Pike on the side (50% total bonus).

glossy dust
#

There is second update in AppleStore - it solved my issues with "wrong" messages on hostile fighting

#

Although tapping reds is quite difficult right now

keen surge
#

Update on Android also.

glossy dust
#

<@&509691205798592532> <@&509690795536941056> - is it a known problem, that on some devices tapping targets (like reds) become more difficult? It looks like "active target area" is smaller than it used to be

keen surge
#

Probably because people were complaining about difficulties in targeting when raiding as the target area was pretty generous with that change..

sly pilot
#

Although tapping reds is quite difficult right now
@glossy dust works perfect here

solemn ermine
drifting stratus
#

The second update still hasnโ€™t fixed the frame drops Iโ€™m having on an iPhone XS which should not be happening, ever!

sly pilot
#

STATION vs. SWARMS? LOL. this is an epic glitch.
@solemn ermine check 2nd update

#

The second update still hasnโ€™t fixed the frame drops Iโ€™m having on an iPhone XS which should not be happening, ever!
@drifting stratus oh .. sorry

keen surge
#

No, it definitely required a finer touch to target now, but from the last update it was too generous and was causing issues for some things.

tired breach
solemn ermine
#

I just updated 4 min ago...is there another one? @keen surge

tired breach
austere monolith
#

Cultivated List

  1. Tlaan + Pike XP do not work together (pending testing, might just be Tlaan)
  2. Notifications banner for battle reports that didn't just happen fixed by update in app/play store and cache clear
  3. Outlaw space still hiding bases
  4. Burning-activated powers still activate every other round, despite having burning on the non-activated rounds
  5. Cannot scan shielded bases
  6. Some report lower frame rate / targeting issues
  7. Base raiding targeting issues -- still persistent?
  8. (Subjective) Active targeting area shrunk too much so that hostiles are harder to select
keen surge
#

@austere monolith T'laan and Pike DO work together, I've just tested them out.

austere monolith
#

Alliance mate is getting same numbers before/after

keen surge
#

I'm getting consistent 30% increase with pike on the side.

native pendant
keen surge
#

though don't trust the pop-up in the system view, refer back to the battle report

austere monolith
#

@keen surge alliance mate did that, also did math pre-hit - post hit, etc

keen surge
#

hang on, let me try and get the screenshots.. super touchy with the timing..

oak vine
#

@austere monolith
Yes, TLANN Pike XP works together, I tested it myself.
Outlaw space does not hide bases on my device, just the Shield gets shown a big iffy. But the base is visible now.
Base raiding targeting is fixed for me.
Don't care about targeting area size, I just click properly.
Why would Burning be changed? There was never a mention of it.

austere monolith
#

@oak vine didn't say burning was changed; just collecting general issues as I go

oak vine
#

Most of them are just false though

keen surge
#

@oak vine because they're all upset that status effects don't apply when already in effect and just assume it's a bug ๐Ÿคทโ€โ™‚๏ธ

#

@austere monolith refer my screenshots and you can see that the XP increases as expected with the various crew combinations. I found consistent results.

austere monolith
solemn ermine
#

@keen surge What 2nd Update? I've updated, I've cleared caches.... still present.

#

Still getting old or weird Defeat messages

oak vine
#

@austere monolith They are visible to me, before they disappeared completly

keen surge
#

@solemn ermine I have had 2 updates on Google Play tonight, 2nd one looks to have fixed the banners (for me at least).

#

@oak vine to be fair, that's basically invisible. Some of us are old ๐Ÿ˜‚

cosmic sandal
#

I had my OPC miner blasted, but got none of the 12k crystal that was supposed to be PC....explain?

oak vine
#

And if you zoom in a bit, they will show 100%, just with the shield a big meh

cosmic sandal
austere monolith
#

you got 12k crystal there dude @cosmic sandal

keen surge
#

well.. maybe.. that log doesn't say what you got as much as what they took.. but if the protected is 12K, then yeah they should have.

austere monolith
#

it says in the bottom left corner that 12k was kept

solemn ermine
#

@keen surge I've updated super recently, still showing weird, or ancient Defeat

cosmic sandal
#

So it says skitz

keen surge
#

@austere monolith yes, but that's only accurate if that's also your protected cargo amount though. If you have excess that couldn't be taken you will not keep it, so you can't trust that number blindly.

austere monolith
#

@oak vine because they're all upset that status effects don't apply when already in effect and just assume it's a bug ๐Ÿคทโ€โ™‚๏ธ
@keen surge

can you expound on this in relation to burning so I can better understand?

cosmic sandal
keen surge
#

@austere monolith It's pretty self explanatory, status effects can not apply while they are already in effect (this applied to morale and hull breach, not just burning). I believe that this is a design choice personally, but without something to indicate how it should work we're just arguing opinions ๐Ÿคทโ€โ™‚๏ธ

#

@cosmic sandal 2 things, what's the actual protected cargo on the ship listed as?
2) you're mining in what I think is a grade 3 system and looking at grade 2 refinery?

austere monolith
#

So how battle reports show-

Get Morale however
Beginning of each round, you see Spock's power activate

Get Burning however
Beginning of every other round, you see Kumak/Vemet/etc activate

keen surge
#

yes, because they need to expire first, but because morale with kirk activates at the start of the round he can still trigger abilities that round. It still does not extend the duration if it procs the following round though.

#

I need my own channel..

austere monolith
#

Hypothetical

R1 - Nero activates burning, 2 rounds
R2 - Vemet activates, Nero activates burning again
R3 - Nothing
R4 - Nero activates burning again
R5 - Vemet activates

Shoudn't Vemmie have activated R3?

keen surge
#

No, because burning was active in Round 2 and so the effect can't activate. It needs to expire before it can be applied again, which means round 3 he can apply burning.

strong ermine
#

no, because R1 Burning activated, and it counts as the first round, round 2 it can't refresh, there is no burning in round 3

austere monolith
#

Ah. Fascinating. I'd call that broken/bugged, personally, but that seems to be just me?

keen surge
#

I have screenshots of the same thing happening with morale btw ๐Ÿ˜‰

strong ermine
#

the only thing broken/bugged is the battle Log saying it activates again when it really does not becaues it's already active

austere monolith
#

I come from Dungeons and Dragons where if you activate and already-active condition, it just resets it

keen surge
#

It's an opinion thing. I think if you have it able to refresh every round you basically super charge all of the abilities and would need to then nerf them back anyway.. Burning needs to be reviewed, but that's not the fix imo.

#

@strong ermine I don't agree with that either to be honest, the ability triggering is not the same as the effect applying. Though a more clear indication of what's happening would be nice generally.

austere monolith
#

@keen surge well the expiring thing before activating at least explains what's happening, so thank you!

earnest crest
#

Whatโ€™s causing the false defeat messages? Example Sally kills a hostile, the report goes up it clears and you get Dโ€™vor defeated by the hostile you just killed!

keen surge
#

@austere monolith it does, I've been trying to get this out there for a few weeks now as awareness of it is low generally it seems ๐Ÿ˜…

open rose
#

I'm seeing screen messages of base attacks and ship attacks that I'm not involved since I rebooted from the upgrade.

#

It's sparatic...

hollow echo
#

If ships were left out before server update and client updates? clear localization/cache. I had a glitch on us-009 even a battle report error. The glitch - I was hitting exchange transport surveys the green/red windows would display some on else battle.

native oyster
#

Client crash time again! ๐Ÿ‘Ž

hollow echo
#

@open rose clear Localization

austere monolith
#

And yes, the battle report banners are glitching again after the new-new-new update and localization clear and restart

open rose
#

Thanks will attempt

digital sparrow
#

With two bubbles Iโ€™m getting this while farming swarm hostiles.

#

And I wasnโ€™t defeated but the swarm hostiles. Also received station defeat vs swarm banner

pastel knoll
#

Is the time for mining on high data nodes higher than on lower ones on purpose?

atomic temple
#

The hull health of the Franklin consistently shows 2200 higher in scans and main window than it does in the battle log. Should I post screen shots?

stable umbra
#

Sometimes the opponent in the battle notification gets stuck or repeated but now Iโ€™m getting notifications of players I havenโ€™t even encountered. Killing exchange hostiles with Stella and get this notification with no battle reports to support:

#

My Bortas is repairing atm.

glossy dust
#

Ok, so there is actually an issue with targets going bottom left dirrection - their target area is smaller than ones going top right dirrection

austere monolith
#

that's because you're left handed

glossy dust
#

I double handed :p

sour orbit
#

The error notifications are going wild ๐Ÿ˜‚

#

They're coming for meeeee

austere monolith
#

@sour orbit yep and people will say another update is in app/play store (which it is) and then to clear cache and restart game....but they come back even then

keen surge
#

yeah, mine just came back too ๐Ÿ˜ง was better at least..

sour orbit
#

handing out fly swatters to my station members