It's a bug. I have enough Dilithium.
#👾-bug-reporting
native oyster
strong ermine
Never mind, It came back in a new place
@upper light Had the same thing happen to me, but then I realized, like most completed events, it moves to the right of uncompleted stuff
@native oyster Known Issue. Open a ticket with CS and they will manually do it for you...may take a few days though
native oyster
@strong ermine i did it. They answerd, that i have to wait for the next update.
strong ermine
Ok, that's a BS answer because I know others have gotten it taken care of, @nova panther Might be able to escalate for you if you ask him nicely?
or, there was an update yesterday, have you updated yet?
nova panther
@native oyster do you have screenshots of CS answer?
And yeah there was an update yesterday
native oyster
No i haven't. The tickeg is closed and i can't read it anymore
ticket
@nova panther would you be so kind and would you please take a look at it?
nova panther
Well I am not an employee of Scopely so cant really look at the old tickets.I can ask about it from Devs but first do you have the latest update (the one released yesterday)?
terse canopy
#164 the server uses Bots for mining resources. When it stops, either let everyone use it or do something eventually.
native oyster
@nova panther i checkt it. Yes, i have
cerulean jasper
<@&509691205798592532> <@&509690795536941056> stuck at 35%, clear cache , restart phone... tried login from blue stack same result.
reinstall game, still the same status, stuck 35% loading screen
strong ermine
have you tried switching from wi-fi to data or vise-versa?
cerulean jasper
yeah
crisp obsidian
So I'm online swapping night time miners about and suddenly alert pops up,you've been base attacked 15 times,i know its shit when offline but we get this flucking ballocks online now aswell!!@
worldly sluice
cerulean jasper
Still stuck at 35%
placid radish
@cerulean jasper uninstall the game. Shutdown your phone. Wait 10 seconds. Turn your phone on. Reinstall the game.
cerulean jasper
Done that, restart, uninstall, cache clear
noble moss
@cerulean jasper You can file a ticket with customer support by email or the site. Instructions are in #557163704383438850 Usually, if I get stuck, it resolves after a while and I have an alternate device just in case, but support will be better equipped to help you.
cerulean jasper
@noble moss email sent, no reply
native raven
Dirtmouth file a ticket with CS
noble moss
@cerulean jasper It's night there. They have a few days to reply, but hopefully inability to login will be prioritized.
ashen portal
Don't navigate too fast, it breaks the game.
native oyster
Not reporting ships in correct places. This happens to me about 6 to 7 times a day.
After reset
reef violet
@native raven already done... 24 hrs, no response
regal vine
Server 40 could use an ascension event. Its 2 lvl 39s been waiting over a month. Just an fyi.
brazen crest
Screen gets stuck when I try to do anything
faint coyote
Hello there.... I can not seem to log into the game... Loading screen goes to 35% and then does not move any further...
mighty panther
pakistani?
there seems to be an issue in that region, it's isp related, someone else worked around it by using a vpn for a while to circumvent the issue, once you got passed the 35% where it tries to download assets, you should be able to play without the vpn
@faint coyote ⬆️
cerulean saffron
For some days I have the issue that it says Scanning in the upper right corner and all ship actions start to idle then.
This is very annoying and can be fixed only by restarting the app.
But today it it is happening every time latest after 3-5 minutes.
mighty panther
@ivory vortex here you have another example of what I told you about yesterday ⬆️
brazen crest
I accidentally pressed recall, my ship didn't move, I tried to move in the system, then it glitched, game crashed, and I got back on but evidently my ship was still at home
It was a 10 min warp but I was off for less than a minute
Also, my ship A is warping into this system, but it shows it's moving around in there
mighty panther
yeah, that last one can happen
in regards to the first, I think your client processed a warp instruction without ack from the server
so your client thinks, it's warping, but according to the server, it's not, thats why you 'ended up home' after restart
brazen crest
@mighty panther gotcha, thanks for that 😊
mighty panther
[iOS] BattleReports not showing first round
opal totem
@mighty panther Visual bug, I saw it sometimes, 1st round will show up after swiping up and down 👍
worldly oxide
The iOS crashes are getting worse with each update. I am now crashing 8-12 times an hour. This is ridiculous. Honestly the worst stability of any application I have ever used. This needs some serious attention as it deters people from spending more time in game. Please fix this!
mighty panther
@opal totem no it does not, I even tried that before making this screenshot
and ALL my battle reports I currently see are like that
even after restart etc
opal totem
It's weird, let me check mine 😂
mighty panther
it's ios, go figure, everything is weird in here
crisp obsidian
Lock on to hostile and push attack button- nothing happens for several seconds then suddenly ship is in combat without moving towards hostile? this makes it nearly impossible to play game when chasing scouts ,swarms etc and other players are also targeting
mighty panther
known
don't target too fast, when the battle is done, you see a very small stutter happen, wait for that before attacking the next one
hardy trench
<@&509691205798592532> <@&509690795536941056> stuck at 35%, clear cache , restart phone... tried login from blue stack same result.
@cerulean jasper Try using a VPN or changing your DNS
mighty panther
1.1.1.1 and 1.0.0.1 (cloudflare, faster then google)
cerulean jasper
@cerulean jasper Try using a VPN or changing your DNS
@hardy trench after 12hours of game update, stuck at loading screen 35%. now able to login. meanwhile during scopely stuck, able to play other game including Second Galaxy.
native oyster
another bug provided by scopely
mighty panther
well, with the update came new assets. I wonder why they didn't push them together with the client update itself yesterday
native oyster
i have a CoW pack in my alliance storw
mighty panther
and forced the client to download it itself from the cdn
the bug being ?
it says: available in 3 days
so you know what event we will have then already
thats not a bug, thats actually a good thing
native oyster
yup
full parcel
1.1.1.1 and 1.0.0.1 (cloudflare, faster then google)
@mighty panther why would a normal user do this??? there are advantages, true, but just for stfc?
mighty panther
because his isp blows and is unable to provide decent dns or might be blocked by amazons geo recursor
which was an issue we had in here when amazon's s3 geo recursor got flooded and they mitigated by blocking the dns servers that where used to flood
full parcel
my dns requests towards scopely requests are exactly the same regardless the dns used, i have tested it .
and they are actually dozens of crappy requests breaching lots of GDPR directives
i have also asked them about them ... no answer
mighty panther
the ones towards their collectors and unity cloud?
full parcel
collectors, trackers, metrics, usages,
mighty panther
the biggest gdpr violation has been plugged
so you are talking about the traffic towards unity cloud, the scopely.io servers, the digit platform servers and app.addjust.com?
full parcel
yepp
mighty panther
the only gdpr violation is the fact that they do not share the third party providers they exchange info with on their site
and only generalize that they exchange info with 3rd parties
full parcel
probably, but in my opinion only one request should exist .. its only ONE freaking app. tracking should not exist.
mighty panther
gdpr however requires you to list them in detail, including contact info
full parcel
yeah, but i don;t have nor the time nor the will
mighty panther
to make that phonecall to your local gdpr agency?
full parcel
and anyway they wouldn;t care anyway
to make that phonecall to your local gdpr agency?
@mighty panther no, to make the audit myself
mighty panther
lol, you don't wanna mess with the european council if they sue you for gdpr violations, ask microsoft 🙂
you know how they calculate the fines on those
either a percentage of the companies revenue, or a certain minimum amount, whatever is higher
mighty panther
totally agree on that
mighty panther
since you digged in, how you like scopely's bug collector? not talking about the bugsnag
full parcel
amazing what this company is doing without people understanding ..
mighty panther
I laugh about how they deal with speedups, so inefficient...
and such a waste of resources for something simple
full parcel
bugsnag - they never addmited is related to them. alothough on my phone this is actually running thousands of requests
in one day i;ve had 20k
mighty panther
I can guarantee you bugsnag is part of the code
those thousands of requests, thats the scopely garbage collector, not bugsnag
full parcel
but probably support has no ideea, .. they are so useless
mighty panther
bugsnag actually behaves quite nice
full parcel
they go to bugsnag
i have not actually managed to visualize the information
need another router for that
or .. i have not yet found how to do it 😄
mighty panther
the bugsnag traffic is nothing compared to what heads towards event.collector.scopely.io when exception errors in system view start appearing
and no, thats not the full host
full parcel
oh yes
now i stopped the tracking until i get some specific packet inspection hardware
but i will monitor in the future
mighty panther
no longer doing it, but when I was looking into this stuff coz cs gave me crappy offensive answers, I was able to drastically reduce the load on the client by redirecting the calls to my internal webserver and forward them to the true destination in the background
cutting down response time from 4s down to 80ms
full parcel
gave me crappy offensive answers
@mighty panther it is typical for scopely
mighty panther
no it's not actually
full parcel
youre lucky
mighty panther
it's only a few agents
full parcel
well i consider any evasive answer crappy
mighty panther
how about cs telling you to get better internet
full parcel
99% of them are not even reading the hole content
how about cs telling you to get better internet
@mighty panther epic that one
mighty panther
oh believe me, I beat the verbal crap out of francis back then
full parcel
i had 500MB/s, 1gbps, same performance .. crap
now 200mbs .. exactly same performance
mighty panther
I might not have big pipes at home
but my network setup ain't SOHO
no kitchenmaid uses a $3500 load balancer at home 😛
full parcel
:)))))))
mighty panther
or has a full height rack at home
full parcel
ive had various network equipment ... from semi pro to normal .. same crap
mighty panther
well, I am forced to use dsl, but use 2 lines
my internet consists of two dsl (draytek ac130), a peplink loadbalancer and a separate box for dhcp/dns since I wanna do more then the balancer provides
full parcel
but hopefully i will get some time a packet inspection hardware ... especially with the blazing speed in uk .. 300mbps of realtime inspection if quite ok
mighty panther
and 4 central controlled peplink ap's (ac one mini's)
also proud dualstacked user since 2008 thanks to a he.net tunnel
but this game doesn't even support ipv6 decently
(while apple guidelines DEMAND it)
not even their cdn at cloudfront returns AAAA records
checked it when trying to diagnose the 35% issue
full parcel
interesting find
mighty panther
so while the techworld embraces v6, they don't
and yes devs, I hope you are lurking now
feel free to contact me if you dare, before I initiate another food fight in your dublin office sending you a too small cupcake
i only bite on request or if forced to
think I'll simply do that after corona just for the heck of the fun it brings along
but first, I need to send one to barcelona for mr pooplover 😛
#MakeSTFCStable
and please, do yourself a favour and upgrade your unity
the version you work with is no longer being maintained
full parcel
the version you work with is no longer being maintained
@mighty panther that i did not knew ... but what you expect from a scamming oriented venture?
mighty panther
they are on 2018.2, latest unity release is 2019.3 (2020 versions are in alpha/beta stage)
the only reason they upgraded to a newer is because of google store
google would no longer accept stuff made in 5.6.4
broken pine
mighty panther
it's no bug
broken pine
Alliance store has a bug. Cow Armada pack has a 7 day countdown but also says unavailable for 3 days. I have not spent any tokens yet...
mighty panther
READ
yes, so you know we will have CoW in 3 days
@native oyster #557163704383438850 / #⚡-mod-announcements post request:
if you see the "CoW | Armada Reward Pack" in your faction store, this event will launch 27th of July, this is NOT a bug, but a way to inform you about this upcoming event.
sage field
Game is not correctly calculating materials needed for upgrades if u have the stella efficiency research completed
It still goes off the base about needed not the reduced amount. That upgrade only actually costs 556 rare uranium but since game is defaulting to base amount i can't upgrade it
strong ermine
Like other Pure researches that affect ship component prices, it's a rebate
You need the full amount, but once you do the upgrade you get the stuff back
sage field
Thats about the stupidest thing ever. Having to have all the resources needed to get an upgrade that cost half that. That just makes everyone in that situation have to wait for the chests in the faction store to reset 3 days. Not very well thought out
strong ermine
It's been that way for anything that affects ship component prices for quite some time
Yeah, it's dumb, but something about the way the client calculates the cost does not line up with how the server calculates the cost. So the client thinks it costs more, but when you actually make the purchase the server only charges you the correct amount.
sage field
Just one more thing that makes absolutely no sense and that they probably have no intention of fixing
strong ermine
I'm sure they intend to, they just don't have the know-how, lol
mighty panther
you think thats only on 31? 😈
full parcel
This pack should really have alpha particles if you show them on the preview image.
@harsh summit they have removed this. wow, what a fast fix from scopely. Amazing, they managed to hire a developer to remove the symbol form that graphic. So .. when we should expect the other millions of defects that presumably makes a great experience.
worthy juniper
I have this objetive in Mempa, but not one mission to point at them. 🤔
plush epoch
Probably archived mission
worthy juniper
I’ve unarchive all missions
There is no info in LCARS about an objetive in mempa on a mission, only the beginning of one but without objetive. Only the travel to in.
warped sigil
Not sure if this is a bug.... I have 27 base attacks that didn't appear to generate a battle log
Also defense ship didn't engage
worthy juniper
Probably archived mission
@plush epoch no effect on any mission 🤣
plush epoch
Do you have any archived missions?
wheat smelt
There seems to be issue with getting rewards from the solo domination event on server 21? Anyone else experiencing?
young sphinx
So this is very much not a complaint, but I experienced my daily mission triggering for building a module today. This was quite surprising because I've had literally nothing to build except my ops for two weeks as I'm waiting on pulling the trigger. Thanks for your benevolence Scopely but it struck me that this was not desired behaviour 😂
narrow surge
Augment questline - Autopilot: Yarda first step of mission:
Multiple people have reported this to me also.
narrow surge
I'll check.
strong ermine
It was just 2 days ago I think
narrow surge
ty, updating, i'll spread the word if it works
strong ermine
if it does not work, then you'll need to open a ticket and they should be able to manually do it for you
narrow surge
probably will fix it
strong ermine
but they do know about it and one of the more recent tickets put in was told to wait for the next update
narrow surge
spoke too soon
strong ermine
yeah, it's been that way for a while, they worked properly the first week or so then something broke that one
players have reported CS fixing it when they put in a ticket, though there was one guy yesterday that got a different answer, not sure what ended up happening there
brave ice
this lvl 35 is there since outlaw event start
strong ermine
and how is that a bug?
just means the player went to do something, then has not come back to the game since sending his ship.
brazen crest
@strong ermine he's talking about the hostile
strong ermine
oh, derp
chrome fractal
So it appears that the pure crystal and Klingon pure crystal research under the Galaxy research tree are broken. I took both research’s and increased them from 4% to 5.5% efficiency and it had 0 affect on my D4 weapons that both needed 1,375 unc cry before I upgraded the research on both pure crystal’s.
strong ermine
Pure researches and some of the new Outlaw researches that affect ship component prices are a rebate. You still need the full amount displayed up-front, but if you check your RSS before and after the purchase, you will only have spent what you were supposed to spend
worthy juniper
Do you have any archived missions?
@plush epoch no, I don’t have. All mission was unarchive before.
strong ermine
@worthy juniper I seem to remember some Missions a while back that made it in to the game that were just test missions and then removed. Perhaps you had started one of these before they got removed but had not completed it. When they removed it it went away from your log but the Hostile was still there?
chrome fractal
@strong ermine where do they tell us they are a rebate instead of reducing the upfront costs?
native oyster
I guess they just do not care about the iPad crashes that have been going on for a very long time...
Useless response and they have got to know and just do not care.
Everyone with iPad issues need to submit and keep submitting tickets.
strong ermine
@chrome fractal I am not sure if they do say anywhere, but I've heard the <@&509691611903426561> mention it. Maybe one of them can give you more info.
From what I have heard though, if you Screenshot your RSS beforehand and afterwards, it will not have spent the displayed amount, but the amount it should have spent based on your research.
@native oyster They do care. They have been making small incremental changes to attempt to improve performance on Apple devices for a while now. The issue is, not everyone is affected by the same issues. So they'll put in a fix that may improve things for some people, but in turn makes things worse for others. It's a balancing act and a pain to develop apps for Apple products. Especially when Apple has admitted in the past they make apps run poorly on older devices to encourage you to buy a newer device.
native oyster
The frequent crashes from what I have been told affects all on iPad and has not been addressed for many months. It seems like a memory leak. As a software developer myself, I know such leaks are hard to track down. Unless everyone seeing these crashes reports them and keeps reporting them, they will not bubble up on the priority list.
chrome fractal
@native oyster @strong ermine problem is that the crashing is a much bigger problem than device type. Our alliance has people that uses apple, Samsung, and other devices and we have been running an armada or chatting and have had the game crash at the same time for all of us. I’ve also had all of our members complain of crashing when you try to change a ship or officers, click on your base, click on a bookmark and many and many other functions. This all points to Scopely being the problem more so than the devices.
native oyster
If they want to hire me to fix it, I am available....
chrome fractal
That would assume they want to spend money on fixes that generate no return instead of new content that they can create packs for that generate money.
native oyster
I would do it for $1 and insurance benefits....
strong ermine
pretty sure they have Dev positions open on their website....nothing stopping you from applying
native oyster
They wouldn’t let me pick what i wanted to fix. Also, not moving - remote dev only for me.
elfin notch
I have an issue with the mission Autopilot: Yarda. It want's a donation of 3000 dilithium but when I click the donate button it shows me this error message. I have more than a million dilithium.
native oyster
None of the positions open are for devs to work on client side other than audio, so even if I applied, would not be to fix this. Oh well, guess I will just submit bug every few days, repeat, repeat - everyone should do this.
@elfin notch I have seen several reports of this - have you submitted a ticket online?
elfin notch
I put one in on the chat of the games help section
which by the way is a pretty convoluted way of contacting the team from the app
strong ermine
see #557163704383438850 for other ways to contact them. I find e-mail to be the easiest.
dapper loom
Hello, I can no longer move my ship, I get an error message, someone has an idea?, I have already reinstalled the game, support give me not Response
What can i do now 😩
strong ermine
nothing you can do but wait for support. How long has it been?
it can take 3-5 days for a response....they are slammed and working from home
dapper loom
Omg 🙀 3-5 days, thats horrible
strong ermine
there's a possibility that key words such as "stuck ship" may get triaged and given priority, but no matter how you look at it, due to the pandemic they are short staffed, slammed and working from home.
wide slate
When will the targeting and placement of ship issue being fixed? For Examples, When raiding a base with multiple ships in the area, you will be having a hard time selecting the base or which ship to attack. Another issue is you can't park you ship near a base to defend or attack anymore. Same is happening to the nodes too but the range is only a bit better than the bases.
restive pivot
@elfin notch im having the same issue with the same mission so you are not the only one
sturdy flare
I cannot complete autopilot yarder event because it won't let me give 9000 dilithium Khan it says I don't have enough although I have plenty
strong ermine
Known issue, you can contact CS and they should be able to do it manually for you
small ocean
I'll post it again as many others have fix the romulan burn crew and the augur obliterator ability. This way the game works as should... the burn crew is a counter to the morale crew. The augur is a counter to the enterprise. Currently this is not the case and pretty unfortunate
keen surge
@warped sigil the issue is your battle reports. There is a bug where on loading the client you will have old reports at the bottom of your list that should not be there (should be 1 per dock), effectively reducing the number of usefully viewable reports (to 27 on your case). You've been hit more times, but are unable to see them; your station and ships were already dead in the first report that you're able to see.
warped sigil
Okay that makes some sense... though I am still a bit confused why my 300k ship that was defending didn't wipe the floor with the 190k horizon
So there was other reports dropped out... gotcha
keen surge
@chrome fractal I dislike the term rebate myself, I think you'll find the real issue is that Scopely are bad at their jobs and have failed at applying the formula correctly in the client. Client thinks that you need the higher amount still, but server processes the request and takes the correct amount. This is a common issue with the game, and was a an ongoing battle for Scopely with repair times and costs until they eventually gave up and pushed am the calculations to the server side..
warped sigil
Have a good day!
brazen crest
So I just warped into a system, it showed it holding still on the bottom tab, but I couldn't move anywhere because it said 'ship not in system, inaccessible'
chrome fractal
@keen surge makes sense, this on top of Pike being broken for everything but hostiles is frustrating and Scamely’s inability to own up to the mistakes increases the frustration.
brittle vale
o que está havendo com o jogo, está toda hora travando (lag)... estou tentando fazer minhas diárias após trabalho... já perdi 4 vezes minhas naves para os Vermelhos.
Alguém do suporte do jogo disponível
versed bluff
I have been tracking my daily task rewards for weeks and have not been receiving the final completed stage officer tokens (ultra and premium officer tokens). I’m out, potentially, thousands of officer tokens. I’ve advised Scopely CS in game via the contact us tab in the settings window. Have yet to hear back. It has ever taken this long for a response.
native oyster
I have reported 12 crashes in the last 8 hours. Going to report every time it happens....
paper moth
Twice now when redeeming the July elite tokens it shows I've received items (specifically uncommon refined crystal, but possibly other items), but they don't show up in inventory. Can you look into this?
keen hemlock
is anyone else having the issue where the larger mining goal is completing but not the lower one? i.e. a 25k goal completes but the 5k one doesn't.
tacit crest
we report but nothing done
full parcel
we report but nothing done
@tacit crest dont expect fix this year
zinc quail
On iOS the App crashes all 5 to 10 minutes. Getting worse over the last months. Barely playable although I’m using latest updates from store.
tacit crest
so true IPlaystfc, and Gandalf is also same on android
deft glen
I had this morning 3 crashes in 5 min. Then I stopped playing. This afternoon only 2 crashes in 10 min and scrotely doing nothing to fix this. They are destroying he game:(
cold crystal
We had 3 people start an armada in exchange space at the same time. When it got to 0 the ships in the armada in the bottom moved and we all got the message that the aramada was cancelled as target was destroyed. However we had the battle report (armada on left), rewards and the points in th event. I checked with the other armada leaders and the one at the bottom had the battle report but the one on the right didn't. All i can assume is that the one a the bottom and I started at eactly the same time and the one on the right was less than a second behind. In cases where are armada is started within a few seconds (before it is possible to show the message that another armada is running - which is a good new feature) and if not successful then should't the directives be refunded?
snow bear
#👾-bug-reporting I just Refined 50k of each 2 star Material to be told each time that the transaction had failed. When i have come back to the refinery to check again. All Materials are gone, but nothing rewarded.
restive skiff
#👾-bug-reporting Mission big on the mission entitled Autopilot:Yarda, requires you to give 3k dilithium to Khan for new warp corridors, I currently have 7.9 million dilithium, click donate, returns a message that I don’t have enough resources. Scopely need help with this please.
keen surge
@restive skiff you need to contact customer support in game, they can manually complete the mission for you.
vapid marlin
#👾-bug-reporting Questions: I'm doing the daily events and winning Battle Pass Point. However when I look at my inventory they are not there. Where are they? I've checked everywhere and nada.
restive skiff
I did, just waiting for a reply at the moment.
lavish pelican
My ship isn't docked in my station, but every time I check my station it's not there and when I try to recall it, the message that the ship is already docked comes up...
I rebooted my phone, but nothing has changed...
strong ermine
#👾-bug-reporting Questions: I'm doing the daily events and winning Battle Pass Point. However when I look at my inventory they are not there. Where are they? I've checked everywhere and nada.
@vapid marlin They are just a tracking mechanism, not an inventory item. You have the points in the Pass itself correct?
My ship isn't docked in my station, but every time I check my station it's not there and when I try to recall it, the message that the ship is already docked comes up...
@lavish pelican You'll have to contact CS for stuck ship. See #557163704383438850 for the different ways. I've found e-mail to be the best, but still may take 3-5 days since they are short-handed, slammed and working from home due to pandemic.
vapid marlin
@strong ermine Yes
@strong ermine I thought those would continue to accumulate for additional rewards.
strong ermine
No. They were not in Arc 1 either. Also, back in the Borg Arcs, they were inventory items, but never redeemable for anything. Only a tracking mechanism for the Battle Pass. The Battle Pass Rewards are the rewards for them. Nothing additional.
tardy fulcrum
Your app just erased my account and reset me to a noobie. What do I need to do to get my account back?
gray mist
@tardy fulcrum Contact customer service in game. They will ask you for some information. If you don’t have your original player I’d, then try and find a purchase receipt; that should help.
tardy fulcrum
I was able to restore by deleting your game app and reinstalling it. The second time it linked correctly to my account.
gray mist
Good. Do you know how to find your player id?
tardy fulcrum
I have a screen shot now.
small sigil
all the time memory leaks, lol, sorry, and adb logs .. say it all
or like an avatar, placed, non-existent url (old problem)
fixed after few days ..lol
stable umbra
zinc harbor
Fix The Targeting already.
placid island
Vehmet is not procing. Whats up?
thin birch
Bug number ???
The function status notification bar is blank..
lethal walrus
Not working, same repair costs as before g4 ship repairs research
daring dirge
And how come a level 39 gives 1 point when a 38 gives 40 points, especially when it says 38+ gives 40 points?
and it says
verbal vapor
I JUST HIT THE INSTANT LAT BUTTON AGAIN. 😡😡😡😡😱😱😱😡😡😡😡😡😡😱😡😱😡😱😡😡😡
Stop this torture and fix the confirmation pop-up which any sane humon would put in there 😡
@thin birch Yeah that bug's been in the game for awhile
keen surge
@lethal walrus depending on your existing bonuses, real cost reduction might be 2% or less from the cost you had before this research.. may be lost in the rounding of the cost or just overlooked as too small to be obvious?
buoyant whale
Targeting has taken a steep nosedive since the most recent update. Base raids or defenses are nigh impossible, speed crews slide through targeting like butter left and right, miners safely tucked in bases and supposedly empty of cargo can be hauled out of the dock and killed, targeting itself can magically turn off and if you are lucky you can open chat to fix it, but more often than not you need to reload the game.
I’d rather ships be able to hide on mission points than what we have now.
solemn flare
timber musk
Timer glitch or something...really annoying sometimes.still it's not stfc without bug or glitch😂😂
grim pumice
Every time I enter chat (alliance, galaxy or private) the gane freezes for 10 to 20 seconds (varies). This is a real pita esp during armada events
Targetting is pathetic, select a red target then your ship magically zooms right across the system and you almost attack a base n lose yer peaceshield?
zinc harbor
Fix targeting fix targeting fix targeting
honest lagoon
I don't know if it is as bug or what but, I was in game and doing dailies when my base was hit. There were no red screens or notifications of it happening until I had a ship return to base. What's the deal? I wasn't alerted until after 8 hits and more than 15 minutes after the first hit.
quiet patrol
I've got a weird glitch on the Autopilot mission in Yarda. It says I don't have enough dilithium (3,000) to donate when I have over 300,000. Any suggestions?
brazen crest
All of the hostiles are stuck in their spawn places
Also, I just killed several hostiles, and the Battle Reports say it happened 3 hours ago
keen surge
@quiet patrol you need to contact customer support in game and they will be able to complete the mission manually for you.
gritty cloud
No base attack alarm received..all rss ugh this iOS bug was fixed
dark notch
Help please, autopilot Yarda reported 5 days ago, still not fixed, even through the update and all regular fixes. I’ve heard that there are people out there that can manually fix the issue. Can anyone help me get this taken care of please?
coral tree
My ship is stuck in space and won’t dock at my base or recall and can’t be seen by other players
compact dirge
Raise a ticket to support with which ship and dock that your stuck ship is at, unfortunately we don’t have the power to unstuck you @coral tree
hard jolt
Client Glitching with ships on occasion, mostly combat related. Can select my own ships from the ships listed below, but not anything on the map. Have to either go to another window (Like Events or store or gifts) then back out. This is particularly bad when in the middle of a fight (like multiple ships).
coral tree
Can we only put tickets in during business hours it won’t let me right now @compact dirge
compact dirge
That is usually client desync @hard jolt
If you tab out a bunch or use other apps and switch back it’ll drop connection to some things and you have to wake some parts up by swapping screens or opening a chest or something like that
@coral tree You should be able to, check #557163704383438850 for other methods if you can’t in game
hard jolt
Well, that hasn't happen until a lot until the outlaws II release...
compact dirge
It has progressively got worse over the months I think
native oyster
Opening the daily cash register in July I was not given the content, today I am sure and I have doubts about the past few days, I do not know if it is a bug or if it is the right platform to know what I have to do ...
keen surge
@dark notch contact customer support in game, they can manually complete the mission for you.
autumn socket
@gritty cloud not just ios that's on android as well. Only notification that doesn't work as it should.
keen surge
That's not true. Only notification that reliably works is armadas 😂
autumn socket
That's not true. Only notification that reliably works is armadas 😂
@keen surge even those are 2-5mins after they have started. Base hits can take at least an hour after though
keen surge
Same is true with pretty much every notification, you even get some for things that have already happened 🙄
autumn socket
Got notified my base had been hit yesterday. Last base attack was nearly 2 weeks ago and I was online
prisma prawn
Who says math is easy
keen surge
@prisma prawn that makes perfect math sense though? If you killed 10x 30's and then 10x 28's, and then 2 of whatever you'd have that result?
prisma prawn
Actually I didn’t do it that way killed 10 x 30 + 20 x 28 which would = 30 and it shows 22
Though I have just realized I’ve been doing extra work for nothing
keen surge
Yeah, why would you kill 20x 28's? 😅 Though you would have 10 listed on them already after the 30's.
prisma prawn
Let’s just say I’m a very “literal” person
chilly bay
Another one with Autopilot Yarda bug 😞 I have sent a ticket 👍
green eagle
Hi Support team - server 163 still facing issues with “double bookings” in the armada. I cant see when another alliance is already active in the armada - and therefore either steal theirs If they lose, or lose my directives when they win.
scarlet fox
Hey Scopely, how about fixing 12 hours peace shield?
Hey Scopely, how about fixing 12 hours peace shield?
My station was cleaned about 3 hours after I activated 12 hours peace shield...
What are you Scopely waiting for?
Are you incompetent that you can't fix it?
upbeat pagoda
Does anybody heard about a bug of automatically kicking members out of the ally? 🤔
proven sparrow
Does anybody heard about a bug of automatically kicking members out of the ally? 🤔
@upbeat pagoda 👋 member from my alliance was kicked out twice, no one kicked him out and he himself did not go out.
upbeat pagoda
That’s not good @proven sparrow I said to our member he should send a scopely ticket, maybe they know more than us 🙈 thanks for the information
polar rain
void junco
What do you want from me?
There is an error where it says I do not have enough resources to complete the mission, but I have plenty enough dilithium
I don’t know what the error is that is causing this, but this is after several restarts of the game and device. It appears to be a developer error.
I am not the only one. Several people in my alliance are having the same issue
This is something that happened after the latest patch.
chilly bay
"We know that some players are having issues with completing the mission Autopilot: Yarda but no worries as this will be fixed in the next update! In the meantime, we hope for your patience and understanding." - Answer from Customer Support 😞 👍
keen surge
@void junco contact customer support in game, they should be able to manually complete the mission for you.
scarlet fox
My station was cleaned about 3 hours after I activated 12 hours peace shield...
What are you Scopely waiting for?
Are you incompetent that you can't fix it?
@ivory vortex
red oriole
Having a problem donating 3000 dilitum to khan when having 1.2 mil
This is my game profile
scarlet vector
You must contact support. They will manually complete the mission for you.
native oyster
@scarlet vector No, they don't. told me they know the bug, but couldnt do anything by themselves. but the developers are already working on it... 🙈 Roundabout 50 bug reports already here in several channels about this special problem...
"We know that some players are having issues with completing the mission Autopilot: Yarda but no worries as this will be fixed in the next update! In the meantime, we hope for your patience and understanding." - Answer fromu Customer Support 😞 👍
@chilly bay
scarlet vector
Lol figures. They were completing them manually but may have decided that was too much work. Maybe have a mod here check what going on with CS?
ivory geyser
I got a 10 minute warning on my shield expiring when it still had 2 hours to go.
Assuming it was from the shield I had broken earlier for the PvP event.
full parcel
"We know that some players are having issues with completing the mission Autopilot: Yarda but no worries as this will be fixed in the next update! In the meantime, we hope for your patience and understanding." - Answer from Customer Support 😞 👍
@chilly bay curious if they know the difference between release and patch ..
quiet patrol
@keen surge how do I contact customer support in the game? I play via the app.
keen surge
@quiet patrol if you refer to #557163704383438850 it should have instructions
Some people are saying that they're not completing the mission for them, so might depend on the luck of who you get helping you 🙄
native oyster
Reported 30 crashes in less than 24 hours. This was the response - just FYI, not complaining...
jaunty pilot
@void junco @red oriole I had the same issue and I worte support, I also attached a screenshot and they manually marked my mission done and took the dilithium out of my account.
They actually know the bug, so just report it through the game FAQ section and they will do it for you 😉
It took just 24 hours to be solved, in my case.
please make sure you upload both screenshots: the mission asking for the dilithium (and the amount you have) and the error message that u got.
native oyster
@void junco contact customer support in game, they should be able to manually complete the mission for you.
@keen surge > @void junco @red oriole I had the same issue and I worte support, I also attached a screenshot and they manually marked my mission done and took the dilithium out of my account.
They actually know the bug, so just report it through the game FAQ section and they will do it for you 😉
@jaunty pilot
I reported the autopilot mission through the in game support. All I got back was a msg. "We are aware and it will be fixed in the next update. Please be patient....."
I guess I should have given them a 5 star rating, instead of a lower one...haha
jaunty pilot
well maybe your words were not exactly what make them move...
what I wrote them was basically "please help me, I can not continue my game quest line bacause of this. I am stuck here because this bug. Could you help me?. I tried restarting and resetting cache. Always the same errror message"
@native oyster
the game is not showing me anymore that support ticket so I can show you a screenshot. But keep trying. They can do it
And probably they are right and the issue is going to be fixed in the next update
flat monolith
Is there any word on when the targeting issue will be fixed? My game is fine to play as long as I don't want any ships to do anything except mine or sit in my dock...It's driving me insane. FIX TARGETING & GET RID OF THE 'BANNER'. I realise that this banner completes the 'feedback' loop that keeps us coming back but currently the feedback loop is driving me away...
thick sleet
The targeting system is complete and utter crap now. You can't park any ship between bases to have it in a strategically sound position for intercepts nor does the touch react properly when trying to selet a target. This needs to be fixed ASAP as, even though devs keep making it less enjoyable, raiding is an important part of the game!
zinc quail
What is your expected time between client crashes after last update? 2-3 min? Barely playable now.
keen surge
@charred crater 50%
charred crater
I feared so, thanks @keen surge
keen surge
@charred crater it actually does that with several officers, always disappointing. If you're ever unsure you can always check officer abilities by rank on LCARS 🖖
earnest crest
5 refinery runs in a row for crystal, gas, and ore. Not one rare for anything! Gas has not produced a uncommon on 6 runs. Your greed is getting stupid.
wild skiff
Hello everyone. I think there might be a bug with the contact form in game. I sent a message last week and I thought I had no reply. I went and checked just now and it turns out they replied the very next day (4 days ago). I didn't receive any sort of notification though. Not sure if this is a bug or not but I think a message popping up in game would be useful when cs send a reply so we know. I felt rude not messaging them back for four days.
inner kayak
Go home, you're drunk. A marked ore node but says and mines it as crystal
pastel cradle
Team: I had 3.5k 1m Para tokens. When i cashed in 600 of them, I noticed that my inventory went to zero. I have tried the usual fixes (restart game, clear localization, and restarting the device) to no avail. When I look at my items I do not see any rss tokens. Any ideas? (I have emailed scopley support.)
tribal mortar
My ship is nowhere ......... 😭
Yesterday i warped the ship ... Returning to my base ... And it never arrived
And I can't do nothing
keen surge
@tribal mortar
full parcel
I contacted support. I'm waiting
@tribal mortar by the time they answer, around 3-5 days, problem would not exists anymore and they would ask a screenshot
novel elm
Hey scoply fix ya game so when u launch a armada it shows for everyone
burnt garnet
Node will not reset.
sour gazelle
don't know if this is a bug or a feature, currently have OPS and everything else at L19, but after that was done, OPS still at 19, I was able to upgrade refinery to L20.
strong ermine
it's more of a quirk
Refinery Level does not actually affect what you can refine, only OPs level, so it really doesn;t do anything other than give you the rewards for upgrading it
burnt garnet
Now I get this message, again.
broken pine
@devs Please fix Pike Stonn full cargo bug. Mining still stops at 253k instead of 266k
full parcel
Refinery Level does not actually affect what you can refine
@strong ermine yepp, another scopely mervel implementation to get revenue.
@devs Please fix Pike Stonn full cargo bug. Mining still stops at 253k instead of 266k
@broken pine and pike with cadet Scotty 🙂 and i think there are MANY more combinations that must be fixed. they are doing a complete mock.
strong ermine
@strong ermine yepp, another scopely mervel implementation to get revenue.
@full parcel umm, it's based on OPs, which you have to level before you even can level refinery anyway, so if anything, they are giving you access to the next levels refinery early. I mean, sure, complain about the refinery rates all you want, but giving you access to level 20 refinery as soon as you hit 20 instead of waiting until you level refinery to 20 is a good thing.
full parcel
so ... just asking what is the point of refinery? it does nothing in refined output/// complete joke
@full parcel they are giving you access to the next levels refinery early.
@strong ermine not sure i understand .. 🙂
strong ermine
upgrading the refinery gives you raw materials. So that's the point. However, since what you refine is based of OPs not Refinery level, it's like a bonus. You get the ability to refine early basically.
Instead of waiting until you upgrade refinery, you just get it as soon as OPs is the next level
full parcel
upgrading the refinery gives you raw materials. So that's the point. However, since what you refine is based of OPs not Refinery level, it's like a bonus. You get the ability to refine early basically.
@strong ermine you mean that by upgrading refinery you get some materials which you can refine. But what you are saying like .. refine early is total BS. You can't refine early what one probably has already if mines. Seriously? so, back to question, upgrading refinery is another useless RSS eating scam. And also "they are giving you access to the next levels refinery early" is a non sense.
obtuse spindle
There is a bug with this mission. I do have the 3000 dil that I need to donate, but the error message keeps coming up. A restart has done nothing. Another player suggested waiting a few days, but that has not worked either. Any suggestions would be appreciated. And thank you in advance!!
strong ermine
I'd suggest searching this channel or scrolling up a bit, this has been discussed a whole bunch. It's bugged. It's known. Contact CS and they will do it manually for you.
Last discussed just yesterday, at around this same time
and at least once or twice a day, everyday for the past several weeks
obtuse spindle
Ah thank you!
dull terrace
It's mining Event and my Valkis is lost in Space (warp). Could not recall, move etc. Game already installed New, let attack my base. Could not place base at another Planet because my ship is not at home
keen surge
@dull terrace
dull terrace
Already done
dawn minnow
I'm not sure if this is a bug or unbelievably bad luck on my part but I'm level 33 and I have been doing double refines of ore twice a day and have not received a single rare ore in over two weeks. Gas and crystal seem to have normal refine rates for rares
full parcel
lol, for me is viceversa
consistent uncommon ore ..
i have 1+ batch on gas an crystal and check out: 75k Gas -> no uncommon or rare, just common(100units), 75k Crystals -> o uncommon or rare, just common(25 units) .. now the fun part: 1750 ore -> 75 uncommon ore ... how about that for scopely BS.. for 2 days mining ...
near current
rares are called rare for a reason
full parcel
rares are called rare for a reason
@near current yeah .. true .. i have around 750 Rares per each ... awesome
dawn minnow
@@near current I'm very familiar with the drop rates of rare mats after over a year of playing but I've never experienced a rare drought like this. Even at lower levels when the rare drop rates are even lower
cerulean geyser
My Mayflower was on its merry way to the Siiolux system to do some zero node clearing. Unbeknownst to me, as I was distracted, the dumb ship landed directly on an occupied mining node and cleared the player who was mining it. I apologized profusely for the freak accident. Not the first time I've heard that the Mayflower has serious autopilot issues, but this one could've inadvertently started something. What is going on??
slender steppe
Purchased the D3 pack. Everything showed but the blueprints, main reason for spend. Please review.
inner kayak
Um, so yeah. Why doesn't it connect and have to take almost a 20 min trip going around the system
keen surge
@inner kayak because warp range is path dependent, not system dependent. You need a higher warp range in order to access that specific direct path.
near current
@inner kayak more specifically, the direct path between the 2 systems requires warp 47, while the alternate long way around, system to system max is 40
upper light
I would provide feedback during the nice in game survey popup, but wouldn't you know it, it was broken as well.
unborn bone
Anyone else have issues with alliance help dailies?
prime path
Gotta ask when did u bring back the combat bug where u kill a hostile and u stay in combat after it’s dead?
regal lantern
I’ve got two miners on one ore rock, myself and an alliance member : [Midnight Space S:1017582787 X:-715.312 Y:336.7216] ; don’t think that’s allowed, is it?
When I switch to galaxy view and back the name changes and sometimes the level. I’m at 14, the other is lvl 18
wild skiff
I contacted CS about the botany bay blueprint issue. The blueprints stopped appearing for me so I purchased some from the store. Then I found out they'd stopped appearing due to changes in the game and that a lot of people were able to get them by asking CS. So I contacted to ask for the 12 I was missing. Currently on 48/60 (I have also purchased and bought one separately).
The response was that I was able to successfully build one so they closed the case. For the time and effort they'd already put into reviewing my case how hard would it have been to grant the extra 12 I was missing due to he store changes? As it is they've just blown me off without resolving the issue I'd contacted them about, poor customer service in my opinion.
This is my first interaction with them and I'm not impressed.
royal magnet
I use the game on my iPhone and iPad. I am even online on my IPad and playing .... my base gets attacked, but there is no information on my IPad screen about it, but i get a notification popping via iPhone. I switch to my system and do see my base bubbled, but the 10 min timer is not showing. Also the battlelog shows no entry. This issue i have in other situations also often, i see ships raiding me but no notifications, i cannot even repair by base as the repair button does not show up. This is not an issue with the internet connection, since i am playing another account on a 2nd computer.
THis game became also unstable - i click around the screens and suddenly the game is frozen. I am forced to restart. This really happens often. Also another issue on my 2nd computer is, that the game is crashing right after login but only if you are within the “Exterior” screen. I can’t prevent the crashing if i am clicking the galaxy map within 1-2 seconds once i can do that.
royal magnet
Another issue i got is during the eclipse armadas. We did blow up big Armadas, the battlelog did show i got 192 units loot but my ship showed 0 cargo thereafter. I did fly home and checked the amount of my eclipse tokens unchanged within the base. I did restart the app to ensure i do not have a local caching issue! Multiple members of us did report the same issue
cloud dune
@ivory vortex hey mate, its time to fix Nero after +1 year, don't you think? many thanks! -from a very disappointed player
keen surge
Nero works at least, plenty of others that need attention.. abilities either not working, or not working as stated, short on rounds stated..
native oyster
@jaunty pilot I just Uninstaller the game. I am done with this mess. Tried coming back to the game, hoping things had changed or settled down. Nope. Still getting my 34k and 200k ships shattered by 900k ships. Effectively locking my out of the game. And since upgrades take more resources than your storage can hold. It is pointless. I am being attacked by ships that I cannot even scratch. Broken quests, severe power discrepancies, and the top 3 alliances make the rules for everyone else on the server.
cloud dune
@keen surge agreed somewhat, they should stop making new content and just fix the all known bugs like the abilities of the officers. the 1 round burning (like Mirek) doesn't work as it should and Marcus ofc...
keen surge
@cloud dune that's because one round burning only lasts for the one round, so no chance to activate abilities that need burning at beginning of round 🙄 dumb. Though morale 1 round is good for 2 rounds 😑
Marcus was corrected in the last patch though I believe?
cloud dune
hmm need to check it then, i believe it's still broken.
if they just change the 1 round burning to 2 round burning it would fix it somewhat, not the right way but everything is better then nothing I guess?
keen surge
Sort of, burning will still be underpowered to morale regardless imo.. increasing them all by 1 round would help, but most of them proc during the round and so always have an on/off effect for abilities 🙄
Advice from the ships and crews server is that Marcus does the correct piercing now though, they play with those officers more than I do, I trust them 👍
limpid ingot
I saw several Empty-Node for mining. Nelve X-580 Y-88
wraith tusk
Hi can anybody tell me why I cannot access my inbox from my I pad?
fringe cobalt
@ivory vortex @native oyster Not to bother anyone, I am sure you are all busy, but do you guys/girls know when the Pike EXP perk is going to be fixed? I mean, for God's sake, that bug exists ever since Pike is a thing. The perk doesn't work at all, in case you never heard of that bug. But I am sure you have. Like I said, it's as old as Pike himself.
native oyster
for the first time, the Game did not reboot due to the Event/daily Quests change.Awesome
strong ermine
visual bug, and not new, that's happened to me as long as I've been playing
crystal star
I would also like to know when Pike's XP ability will be fixed
light grotto
So there's definitely a bug where people's reports show they were not OC on a mine, when in fact they were....I thought at first people were jus talking BS as an excuse to cry about it lol....But yeah, I'm hitting them, my cargo is filling up, and my materials increase when I get home, so they're definitely OC.....Yet their reports show they weren't.
This is my report
Hmm, the other guy says he's posted his. But I don't see it?
royal magnet
I have promoted Moreau and should have now reduction of piercing from -40% to -50%. With Pike it should therefore increase from -80% to -100%, but the battlelogs still show -80%. Please review this issue since i did waste a officer badge to get this extra bonus otherwise
timid wasp
Cannot upload. says the file is too big. but it show 0 cargo lost.
light grotto
Yeah so it's definitely a bug. And this is the third guy that it's happend with now. All in the last 3-4 weeks ish, so possibly started with the Stella update.
dapper needle
next ermine
Seems like shields are glitching again. my dad had put on a 8 hour bubble at 10:00 am CST but it was down at 11:40. Another of my guys had put on a 24 hour shield but it was gone way before 24 hours been up.
regal juniper
@crystal star when they program new officer platform aims to fix all at once by designing new code for all rather than patches on top of patches
next ermine
And before you say anything they didn't hit any players during that period
nova panther
@light grotto @timid wasp it is only a visual bug. Click on the little cargo box at the bottom and will show how much oc he lost
light grotto
@nova panther It will show him that? Because it always displays fine for me anyway.
nova panther
It will
normal moss
Have any of you heard of the bug that you can take down peoples sheilds with two players who can attack each other? By one getting close to the base and the other attacking them and it triggering your stations defenses and your 10 minute sheild pops? There's been a couple of guys going around our server and 3 of my alliance members that swore up and down they put up sheilds and then got raided last night. And the past few days these two guys have raided over 1 billion resources
light grotto
Occam's Razor....
What do you think is more likely?
That elaborate scenario you outlined.
Or the noobs just forgot to shield, or set the wrong one 😅
@nova panther well at least I know what to tell them next time someone says it lol
normal moss
Definitely put a day shield on last night and every one I know has very good sheild Discipline.
They also went from less than 400m in the leader boards to over 1.5bil in 2 days not that many people. High level people just forget to sheild. And it says online it's a known bug and it's a bannable offense
nova panther
Ah what
light grotto
Still though. Hardly a day goes by without someone claiming there is some kind of shield bug. Yet it's never been confirmed in any way.....And raiding one billion resources in two days is child's play 😅
normal moss
Not on a server where only maybe 15 people even have half a bil
nova panther
Doesnt need to raid a base with 1b+ rss
Raid more bases but with less rss in each🤷♂️
light grotto
So you've looked in literally every single base on the sever? Or what about 100 bases with a few million? Lol
nova panther
Anyway what you are saying is bs
light grotto
It really is. Just about the only thing I have literally never had an issue with is shields 😅
nova panther
Players cant remove or disable or do some changes to others shields
light grotto
@nova panther Think we won that one 😅
normal moss
I was asking a damn question not looking for a win lose Scenario
light grotto
And it was answered.
gray jolt
My ship is stuck. When I recall it says it’s in dock. When I hit locate it says it’s in some random system. I’ve submitted a ticket and no response from Scopely for almost a full day. What do I need to do to get this fixed??
light grotto
It's simple. If it was a thing. It would be happening to everyone, on every server, every single day.
nova panther
@gray jolt their response time can go up to 5 days. Have patience
gray jolt
5 days without my Tier 6 KVort? No ability to move my base or reach high warp space to mine???
The game is practically unplayable that way and it’s 5 days???
light grotto
@gray jolt can you not see it anywhere to have someone blow it up?
gray jolt
Nope. Totally lost
nova panther
@gray jolt 5 days is max. Might take just a few more hours as well. In any case you need to wait patiently
gray jolt
@nova panther I’m waiting. I don’t need to be patient though!
light grotto
@gray jolt Do you have an emulator on PC? Only once I've had a stuck ship. Logged in to my emu and it let me recall it. Worth a try.
gray jolt
I don’t have an emulator
nova panther
light grotto
If you have a pc or laptop. It's worth trying. If not. Then really all you can do is wait. There's nobody in here that can make it happen any faster.
light grotto
I would. Because anything else would be an exercise in futility.
gray jolt
I find bubbling anger to be a pretty good response. I’ve bought a few packs, I feel like the least Scopely can do is help me out in a reasonable timeframe when something breaks
eternal ether
Why is it that other players in my alliance, same level as I am got the military supremacy event along withthe crucibal of war event.
and I didn't
light grotto
@gray jolt It's just a game, mate.
Also, spending money doesn't make you entitled to a premium service.
gray jolt
@light grotto You’re right. We should all get competent service.
But when you pay money for something and you don’t even get basic service. Well that stinks
light grotto
I do. Everyone else does. And so do you. There is nothing incompetent about people doing their jobs at the speed their workload allows them to. You're just being unreasonable because you've become emotional. You picture a scenario where they're sat looking at your ticket and laughing at you. When in reality, they're dealing with the other 50 billion tickets they received prior to yours.....Or should all those people be made to wait longer, so they can deal with yours instantly because you bought a few packs?
gray jolt
They should staff their help desk to match the workload
This isn’t complicated
If I need to I can get a person on the phone at the DMV today. Not next week today. And they’re notoriously awful at customer service. Don’t tell me Scopely can’t do better than the DMV or any other company in North America
This is totally indefensible. Not quite sure why wouldn’t agree that they should staff their help desk to meet the workload
@nova panther aren’t you moderating here? Are we good with bullying people and calling them names if they bring an issue forward in good faith?
brazen crest
@normal moss I haven't seen that glitch, but there are problems with shields. I know of multiple people on my alliance that have had their shields drop prematurely. Several were when they were mining on a node and put a shield on top of another shield (like 20 mins left then put up a 8 hour overnight or something), then their miner gets killed by someone for whatever reason, then their shield drops but the timer keeps going. They had their base drained that night.
@gray jolt thebatboi constantly makes up rules and breaks them and has harassed multiple people. Send screenshots to panic and he may or may not respond. There is a problem on this server where the mods just sweep crap under the rug without actually dealing with it
@eternal ether did you switch alliances recently? I know that has been a bug for a couple people
normal moss
Yeah this is a crap discord either get capped on or they just delete what they don't want to hear
brazen crest
Yeah, I agree with you, but please try not to swear.
normal moss
Sorry
gray jolt
This very sad. I came here looking for help. Lots of hate in here. Ironic from people who say it is just a game and be patient
normal moss
They're the allllmighty scopely moderators! All hail
brazen crest
If you have a problem with someone, please send screenshots to panic
I think this server needs to be cleaned up and have people feel welcomed and their voices heard
nova panther
@gray jolt no it isnt okay to insult people in here.
Not sure what else you want us to do though,no one in here has power to help you,only thing you can do is wait. Would you prefer me to lie and say hey pm CMs and they will fix it for you?
They're the allllmighty scopely moderators! All hail
@normal moss we are volunteered players,not Scopely employees etc
brazen crest
I find it funny how that's the thing you addressed from this conversation. Not how you were bullying him
nova panther
So helping people/answering their questions is bullying? 👏
brazen crest
Except you didn't do that lmao
nova panther
Anyway it is done,post is gone. Move on please
normal moss
@normal moss we are volunteered players,not Scopely employees etc
@nova panther
Okay all hail the scopely volunteer moderators. Doesn't make a difference
brazen crest
@gray jolt I wasn't referring to you, Jessica also was in the wrong
brazen crest
@normal moss that's what screenshots are for lmao
nova panther
You are accusing people with cheating. Dropping shields etc. Do you have proof of that? No,it is bs
normal moss
I'm glad you don't volunteer for something important
brazen crest
He's about to start deleting proof
gray jolt
Coincidentally. Coincidentally? My ship is now fixed. Thanks, all!
nova panther
See time fixes everything 😛
normal moss
Then all you had to do was respond with a no I've never heard of that
brazen crest
@gray jolt I'm glad the problem is fixed.
gray jolt
😀👍
normal moss
Instead go out of your way to belittle me
brazen crest
@normal moss don't worry, you're not the only one
native oyster
@native oyster it's called a shield, use it
@regal juniper
Cannot shield ships out gathering. But as you can see from this thread alone. LONG standing bugs that are not getting fixed. Support picking and choosing who's bugged quests they will manually finish and others they say to wait for update. But oh, here is another event for you.
A 900k ship should not be able to go after a 34k ship.
The station should be able to store enough resources to do its upgrades for its levels.
brazen crest
@nova panther I'm not accusing anyone with cheating 😘😘 I am saying there are problems that are unintentional that leave some with either an advantage or a disadvantage
@native oyster I see what you're saying but I'm not sure I completely agree.
900k ships on 34k ships is a bit overkill, however, I think it should be no one can hit a ship on a node unless it is a 0 node or is opl. That might help with that problem because I think you're referring to miners being hit.
The second also has merit, but the system they have is really close. They should make it so your minimum is able to repair ships so you can at least mine for rss in order to progress. I know some people with really strong ships for their level and when they were drained, couldn't repair without using lat or tokens. That is a problem with a pretty simple solution.
I also believe no one should be able to 1 hit crack a base with all ships docked. With the ships at my level it can take like 12 hours to repair and it's pretty ridiculous.
dusky cobalt
That's why I no longer spend money on this bug ridden game
brazen crest
@dusky cobalt I 100% agree with you but please don't swear or go all caps. That is against the rules of this server
Spending money on this is pretty dumb, most of the packs don't have enough stuff that is worth the $$
dusky cobalt
@brazen crest Exactly. I don't comprehend those who dish out tens of thousands, and some hundreds of thousands.
brazen crest
The NS pack was good at level 20 lmao
brazen crest
@dusky cobalt if you have the money go for it 😂
dusky cobalt
$20 NS was the best
brazen crest
I don't use it for anything except fast warp for like grabbing a node or something
But after level 24 it's useless
Well I used it until 26 before my mf and d3
dusky cobalt
Actually, at level 34 I use it to swap with my warp 39-40 miners, fast mine dailies on low level mines (it's faster than my warp 40 horizon with full synergy mining crew), lead attacks (cheap repair costs) when busting bases to see if someone's home etc.
So when we're at war with another alliance and I need to mine fast, I hit up a few miners together, including the NS which already mines really fast and watch with a warship close by.
small sigil
omg , wtf is with this game , keep crashing , and stuck at loading ,..
brazen crest
You can also slow mine with it for like a half hour to 40 mins in warp 40 systems if you want to hold a node for someone
@small sigil I get that problem because I'm on data and not internet sometimes
small sigil
ehh
sleek epoch
Has the discrepancy in research time been reported?
brazen crest
I had that problem too! It started at 3 hours, then 1 day, then 12 hours
keen surge
@royal magnet can't see where you got an answer 🤔
actually if you look at any other officer ability in the combat log you'll see that their base % is always shown regardless of Pike's boost to effectiveness. That Moreau is showing as 80% means that she's actually coming through as higher than she should.
There is a bug here where her officer ability will actually increase based on synergy, and you definitely shouldn't have spent the badge (how Moreau works and if you should spend a badge on her is a relatively common topic), but you're actually getting more benefit from her than you should be.
full parcel
@nova panther
Okay all hail the scopely volunteer moderators. Doesn't make a difference
@normal moss :))) good one mate.
royal magnet
Thank you for clarifying @keen surge I hope all those officer bugs are finally solved. Spock & Kirk, Pike, etc.. You cannot trust the battlelogs so much as some say it works even if log is wrong. Also hard to tell which kind of type of damage his you etc. More transparency would help. Also the statements about causing Hull Breach and Burning are irritating, if the last trigger is still active and prevents another burning, hull breach etc.
nova panther
It isnt that hard to find weapon/damage type,just needs a few testing
sleek epoch
Same research time issue
nova panther
It is a visual bug
nova panther
I dont think my English is good enough to help you understand how it happens but the number you see after researching it is correct (maybe leaving outlaw tree and returning can fix it)@sleek epoch
sleek epoch
Been noticing that for a while but visual or not its caused me to use more speed ups and lat than i intended. Its a bit of a pain but just wanted to make sure it is known and is being fixed.
spark ether
Not sure if bug, but still not able to warp while traveling at impulse. This was a feature from launch and appears to either be a bug or intentional. When you recall or select to travel to another system while you are traveling across a system, you now stop. No way to run from the whales/griefers.
eternal ether
@brazen crest no to switching, I have admiral of mine for 8 months
brazen crest
@spark ether I don't think you were ever able to impulse while warping
@eternal ether To what are you referring?
eternal ether
@brazen crest my only thought is I don't have shipyard 34 and I have all od the 32 ships
No military supremacy event
brazen crest
ohhhhhh switching alliances thing
placid radish
In almost 2 years I’ve never had military supremacy:(
eternal ether
Haven't switched, I did watch the red duce video
I think he has a good explanation
There has to be a faction ship you are able to build
brazen crest
I haven't seen it. Yeah if you think you should have it but don't I'd open a ticket unless someone on here is able to help
brazen crest
I have 2 faction ships, I don't know how that applies though
nova panther
@eternal ether if you dont see it then you arent eligible.
What is needed to be eligible?no one knows. Those videos etc made by CCs(like Rev) is just bunch of theories nothing confirmed by Scopely
spark ether
@spark ether I don't think you were ever able to impulse while warping
@brazen crest
It's been gone for quite a while now. It definitely existed as I have definitely used it in the past. I think it was changed with the big overhaul changes. (i.e. 10m delay before base hull regen, 100% to 300% max officer bonus to ships, last PvP brackets modifications)
brazen crest
@spark ether oh yeah I vaguely remember that lol
If you don't see it and you think you should be eligible, you should send a ticket to scopley
You should understand by now nothing is working 100% correct in the game😂
@nova panther as he said, nothing works 100% of the time, so might as well try.
Except evidently shields, he's still in denial that there are any problems with them
keen surge
This happens every single time military supremacy runs..
None of the theories hold up to scrutiny, only in you exclude large segments of players who still have the same question 🙄
And CS will tell you that it's working as intended..
It's the same conversations every time, I should make up a stamp..
hollow arch
s11 has an extremely effed up targeting bug for stations..the only way to attack each tim is open ac and then back to the base.this only works most of the time.sometimes you have to restart because you cant target anything anywhere.. nice update scopely
brazen crest
It took 30 seconds from when I got a notification from when the bubble went up from getting hit by someone
full parcel
It is a visual bug
@nova panther classification is FUNCTIONAL defect/Bug. Clearly you completely lack the knowledge to understand the difference between visual defect (that does not affect the operation) and a functional defect. If the "technicians" mentioned in the description of this channel are similar... i understand perfectly why the quality of this app is so low.
umbral citrus
Finally had the shield glitch happen to me. I woke up to find my shield down after someone messaged me that i attacked them. I definitely had a 12 hour shield up after an alliance base defence and i completely exited the game and came back to confirm that the shield was in place before putting my miner out for the night. The interesting thing is that it says my miner had 23k in cargo mined at the time of this “attack” but my daily goals do not reflect this. It was the same number from before i put miner out as i had mined that much before pulling that back for the alliance base defence earlier.
this bug is definitely there and im believing it is more than just the client not registering the shield to the server.
full parcel
so basically if you are on a node, and you are defending that node (you are being attacked), then that defend situation is considered an attack and base shield if is up, will drop
umbral citrus
usually for my alliance mates that this has happened to, they lost the initial hit in battle logs because their base was raided while they were not on. so hoping this can add to the evidence
full parcel
if this is true, maaan, this is not just a glitch. this is major defect.
umbral citrus
@full parcel i have never lost a shield when my miners were killed before
i was in a war for the last 2 weeks and it only ended today
something is definitely wrong
like if i moved to attack, my daily would have atleast updated to completed from what i mined
full parcel
@full parcel i have never lost a shield when my miners were killed before
@umbral citrus me neither ... but .. if what you say is correct as per my scenario explained above this is absolute major defect.
umbral citrus
i submitted a ticket
full parcel
scopely should pay with $$$$ for this defect
keen surge
that doesn't indicate that someone can drop your shield by attacking your miner, but that his miner attacked another player (which is a condition that would cause a shield to drop). Why 🤷♂️ but it is an important distinction..
umbral citrus
well, the battle log said i attacked his miner
which doesnt make sense that i would go and attack a miner that is like 2x the ship strength as mine
and we were both upc.
and not at war and i was asleep at the time. maybe they can check client activity during this.
full parcel
well, the battle log said i attacked his miner
@umbral citrus do you have the battle log?
keen surge
as supported by the other player saying that you attacked them. How and why that would happen is the question.. but you attacking will drop your shields..
umbral citrus
where it shows that i attacked
keen surge
did you just see that it's posted above? 😋
full parcel
if you say you did not ataccked actually, then there is a problem somewhere
umbral citrus
i did not attacked. i put my miners back out for the night and went to bed.
umbral citrus
definitely.
full parcel
would be great to keep us updated about this 🙂
umbral citrus
i will
high dock
I have not been receiving any credit for months for the ship events it doesn't matter what the upgrades are I'm not getting any credits I thought I would fix itself eventually but been going on like I said months
calm fox
It seems apple devices in our alliance never received the monthly event. Military supremacy. Has this been documented as official bug?
Server 31
strong ermine
it doesn't have to do with device, it's just that the conditions to get it are a mystery, there are some good guesses involving your rep levels and what ships you have, but nothing concrete
but no, it's not a bug according to Scopely. If you have the event you are supposed to have it, if you do not, you do not meet whatever the mystery requirements are
calm fox
Wonderful... thanks for the reply @strong ermine
little bramble
I am Anoneh. I was surprised to see the following:
- My Legionary wrapping out
- Next, there was a message for weak signal
- The game had to restart.
- My Legionary had been destroyed.
- What the hell just happened here????
I suspect my Legionary had been wrongly "destroyed" by a Klingon ship (They are my enemies). How could they destroy my Legionary when I had already warped out? A disappointing turn of events....
full parcel
it's not a bug according to Scopely.
@strong ermine yeah, scopely should definitely prove it is not a defect.
strong ermine
@little bramble sync issue between client and server. Client thought ship was warping, but due to the weak signal, server never got the warp command so according to the server you were not actually warping
full parcel
@little bramble sync issue between client and server. Client thought ship was warping, but due to the weak signal, server never got the warp command so according to the server you were not actually warping
@strong ermine i am very curious the about the exchange between client and "server". That is because also the ping .. affects the result 🙂
cosmic sandal
Hello, my alliance of 2 shows 0 progress on alliance monthly, but all solo events complete.
full parcel
Hello, my alliance of 2 shows 0 progress on alliance monthly, but all solo events complete.
@cosmic sandal contact in game support. Its the best place to get a concrete situation based on numbers and also probably an explanation. Ask them also to provide detailed situation of what is happening. Here, you won't get that level of detail.
cosmic sandal
Thanks!
keen surge
@cosmic sandal were you two in an alliance when this event started and then moved to this new Alliance?...
I have to go to sleep, so short version:
If you were in an alliance when the event started and then moved to this new Alliance you have basically forfeited the currently running Alliance events. You get no rewards from the old Alliance not already received, and then no points earned will count towards any new Alliance you've joined. The logic being that you can't alliance hop to get multiple rewards.
cosmic sandal
Nice, appreciate the explanation. Kinda BS that we have to suffer because of a lousy alliance leader kicking me without cause
nova panther
Ouch
chrome fractal
@burnt corals not sure if it’s been reported but Mudd’s 250% increase to damage when shields are depleted is not working. You’ll see with these screen shots on this armada, it was round 6 my shields went down. Based off the damage I had been hitting with, the damage at a minimum should have gone up to at least 225k per hit. As you can see not even close.
Sorry they loaded out of order. The first two should be for after the shields depleted, numbers 4 and 5. It was the start of round 7.
normal moss
Is this a bug one says 100% then the other says 60%
cold crystal
I caanot complete Mission Autopilot Yarda. It is asking for 3000 dilithium. When I select Donate it says I do not have sufficient resources but I have over 50M
pulsar mist
@cold crystal Customer Support should be able to help you out with that 🙂
@chrome fractal Mudds ability increases base damage, not the damage values after research/ship ability/officers etc.
brazen crest
@normal moss it might be synergy
chrome fractal
@pulsar mist is that the way it works for all increase to damage officers? You have somewhere official from Scopely where they talk abou the damage increase?
nova panther
Almost all bonuses apply to base stats
chrome fractal
I’ll do more testing, still think it’s not increasing 250% off the base of 62.5k. Again @nova panther where does Scopely say this. The wording implies damage nothing to point to its only base. When it’s only been to base they have called it out as such.
silver nova
@ Dev tagged again. Brilliant
keen surge
@normal moss it's a bug, and not just on Kirk. The 100% is a lie.
@brazen crest synergy effects the captain maneuver, not the officer ability (except for Moreau, but that's also a bug).
brazen crest
Remember how I said the shield will drop but the timer will keep going?
@nova panther
I checked with my alliance, they don't see a bubble either. There are bugs with shields and you can't keep denying them
@keen surge oh that's right, I forgot lmao
My miner was hit about 7 mins before my bubble was supposed to drop, the timer kept going, but the shield was down
keen surge
@chrome fractal 62.5k sounds like a lot for base on the Stella, my D4 weapons are only like a third of that so far 😬 you sure on that number? I can tell you how to check base weapon damage if you are unsure.
And Scopely don't tell us much ever, half of the game is figuring things out 😂 but bonuses working from base numbers is a very common theme in the game, including your station, research and officer stat bonuses. This should not be a surprise to you.
high dock
Is someone going to give me an answer
nova panther
@high dock about?
brazen crest
Aw the boi bat is ignoring me after I proved him wrong LMAO
@high dock for that situation, I'd open a ticket with scopley. It is possible to rank in an event and not get your rewards if there is some sort of connection or server problem.
Like I don't know the exact terminology but the information may have been received by the server but something went wrong when it came back to your client. Contact Scopley to get it solved
full parcel
@normal moss it's a bug, and not just on Kirk. The 100% is a lie.
@brazen crest synergy effects the captain maneuver, not the officer ability (except for Moreau, but that's also a bug).
@keen surge so .. honestly, can we see a roadmap of ASAP, yesterday type, fixes? how does this communication with dev scopely works?
based on the fact that MANY officer abilities actually either are lies or do not work as advertised and we find out this LONG AFTER packages are purchased, user does not have anymore the option to ask for refund on those packages. How "moderators" and scopely work with this? after all this is a type of fraud.
brazen crest
Literally pike has been a problem since day 1 and literally all they need to do to fix is to just say 'in combat'
full parcel
Literally pike has been a problem since day 1 and literally all they need to do to fix is to just say 'in combat'
@brazen crest i truly believe that they tried to fix it ... but they abandoned / determined that not doing a thing is more cost efficient. Immagine: people still buying packs, thus money keep flowing, and they just don't need to fix a thing.
keen surge
@full parcel you'll have to raise that with Scopely. I'm not connected with Scopely, I am just a guy who's more helpful than Scopely 🤫
In this instance however the ability listed in the officer details is correct, it's the promotion tab that is bugged.
I could maybe try and compile a list of known bugs, issues and quirks, but honestly that's a lot of work and better suited for a wiki style page 😬
full parcel
@full parcel you'll have to raise that with Scopely. I'm not connected with Scopely, I am just a guy who's more helpful than Scopely 🤫
In this instance however the ability listed in the officer details is correct, it's the promotion tab that is bugged.
I could maybe try and compile a list of known bugs, issues and quirks, but honestly that's a lot of work and better suited for a wiki style page 😬
@keen surge so actually how the technicians tackle this thing in discord? i am trying to grasp how it works.
nova panther
I am just a guy who's more helpful than Scopely 🤫
Sometimes @keen surge
full parcel
noble moss
Moderators don't work for Scopely either. Just volunteers to monitor this discord.
nova panther
@full parcel you post bug,if we can help,we do. If we cant but CS can then we tell you to contact CS. If they cant help either and it is something emergency+new bug then we MIGHT be able to help by escalating it
You also have those Devs lurking around watching discord/reading stuff
They dont reply that much but they do READ
full parcel
Moderators don't work for Scopely either. Just volunteers to monitor this discord.
@noble moss so basically youre helping scopely save money 🙂 for free
keen surge
And mods can pass on information to Scopely as required also, yes?
full parcel
They dont reply that much but they do READ
@nova panther hard to believe 😂 😂 😂 😂 😂 😂
the reading part anyway
keen surge
@full parcel I've seen one say something 😶 it was a shock 😂
noble moss
"As required" isn't the phrasing I would use. We can. We do if warranted. Most bugs posted here are already known and don't warrant it though.
full parcel
@full parcel I've seen one say something 😶 it was a shock 😂
@keen surge screenshot .... please 🙂
keen surge
You want me to try to find it in all the mess of this server? 😶 That's a hard ask..
nova panther
Not if you remember name of the Dev
full parcel
You want me to try to find it in all the mess of this server? 😶 That's a hard ask..
@keen surge just joking man 🙂
keen surge
IF I remember his name, exactly, big if 😂
full parcel
ok, so the only one that is paid here is panic
the rest make money for scopely ... for free
i got it
good recipe for them
@ivory vortex give those people some packs ... 🙂 they are very efficient. Much more efficient compared to CS.
my personal opinion, if what you say is honest, i have doubts if worth to be used as shield against people's wrath on scopely's issues.
little bramble
@full parcel, any possibility of compensation? I woke up this morning to find that my station had been wiped out of resources. I shielded before I went to bed. I guess you are just going to say the server did not get my command.
full parcel
@full parcelI guess you are just going to say the server did not get my command.
@little bramble not really :). I don't like to assume on this. I would ask for logs. you see, i work in QA.. assuming is the biggest error in these cases.
nova panther
If you had a weak connection when you put a shield it is possible
full parcel
If you had a weak connection when you put a shield it is possible
@nova panther i would avoid saying this
because you actually influence people not to put a ticket.
SHIELD LOG: when shield was triggered, for which period, when expired..
very simple interrogation if support would also respond in the same week would be also perfect
verbal vapor
I keep forgetting all the damn bugs
Just got tricked into accepting a 3 day research again which claimed it was 16 hours
full parcel
I keep forgetting all the damn bugs
@verbal vapor yeah ... and i think the fixes are per server. they don;t bother to fix on all servers .. basically i am almost convinced that there are different versions on servers. On my server, i reported it MANY times, and they fixed it.
chrome fractal
@keen surge obviously you don’t have the Stella. For the first round it does 8 attacks and then several rounds afterwards it does 4. If you look at the ship detail as I did it does 62.5k damage per attack, that is the base. @nova panther if Scopely hasn’t said specifically that it builds off the base it shouldn’t be assumed that it is. @ivory vortex would it be possible to get an actual straight answer on what’s Mudd’s bonus damage is based off, either the base or the current damage your ship does?
nova panther
Almost all bonuses are from base
Mudd too
No the number on details isnt the base
To find base,you would need to do a fight(with no officer that increases attack) then remove research/building boosts from damage you did per weapon
full parcel
yeah .. so basically its a pain in the nut to find out. Scopely math is unique
keen surge
@chrome fractal mines on scrap, and I think you're looking at the wrong number.. screenshot of what you're looking at? Or yours Batman?
full parcel
If you want to test an officer,just use a Realta
@nova panther daamn .. i scraped it .. now i miss it
full parcel
but perhaps scopely will make a pack out of it to make some more cash
I know they gave them for a lot of people
@nova panther oh really, how generous
chrome fractal
More assumptions, you do realize what happens when you do that. If base is based off my current tier then I’m right he’s broke because you can see the base in my post. If base is T1 lvl 5 straight out of the oven then you could be correct.
keen surge
@chrome fractal base is set by the weapon upgrade level installed.
nova panther
The numbers in your ss isnt base ones
keen surge
T7 with T7 weapons has T7 base damage, T7 with T8 weapons has T8 damage. But there is only only place to see this figure plainly that I'm aware of..
chrome fractal
@keen surge , we agree, then based off our logic Mudd is broken, because I get nowhere near a 250% boost based off my current upgrade.
nova panther
Because you didnt remove bonuses that came from research and buildings
keen surge
@chrome fractal where are you getting your base figure from though? 😑
nova panther
From a mysterious details page🤔
keen surge
There is a really easy way to see base damage on any warship weapon, but most people seem to not know it exists..
nova panther
If you look at the ship detail as I did it does 62.5k damage per attack, that is the base.
full parcel
build ship page
nova panther
That isnt base
keen surge
That is not base 😂
nova panther
As I said it includes research and building bonuses
full parcel
ah
keen surge
Base. This. Only this.
If you have the green numbers then you need to subtract this, as the numbers will include the not yet installed upgrade.
nova panther
I am pretty sure no one here would want to do the math just to prove you Mudd works. Why not just trust our word?
keen surge
I can do the math, maybe later.. but need real base numbers and more data points 🤷♂️
nova panther
I can do the math, maybe later.. but need real base numbers and more data points 🤷♂️
@keen surge still it is a lot of work 😅
keen surge
I spent the last 2 days arguing about whether or not locked officers increases ship effectiveness in combat (spoiler: it doesn't), trust me when I say that this is nothing 😂
full parcel
I spent the last 2 days arguing about whether or not locked officers increases ship effectiveness in combat (spoiler: it doesn't), trust me when I say that this is nothing 😂
@keen surge that is because office stats appear in ships stats ... its a functional defect.. bit deceiving anyway.
keen surge
@full parcel no, officer stats on ships boost ship combat effectiveness just fine. Officers in locked slots are different and should provide no benefit to ships, and they don't.
nova panther
But they do increase overall ship power during combat (if your stats arent already 300%)
full parcel
@full parcel . Officers in locked slots are different and should provide no benefit to ships, and they don't.
@keen surge exactly. problem is that locked slots with officers in those slots are being included in ships power
keen surge
@full parcel I'm not sure on what point you're trying to make then.. something that shouldn't make a difference doesn't make a difference, and this is an issue?
Psh, edit it in after the fact 😂
full parcel
Well ship power means nothing anyway
@nova panther spec wise is a problem :). the effect might not be a biggie, but its still a defect.
so.. this game works exactly like an app with business rules ... any of the rules not working .. is a defect
any of missleading info .. is a defect
and anything that does not work contractually, like officers and purchased packs ... is a defect
you get the point, i guess
quality assurance primer gents 🙂
keen surge
Now, I might be getting pedantic here 🤔
But this is a bug reporting channel. I'm happy to discuss the details, but everytime I provide someone with an answer it seems to turn into a D&M about it.. perhaps the conversations around the details can take place in a different channel? 😶
full parcel
D&M meaning? not quite up to speed with acronims
keen surge
Deep and meaningful 😋
full parcel
uuuu
🙂 kinky
alright, i get your point. And as last comment this is happening because things are not as simple as scopely wants. People here have something to say, much more than scopely wants to hear. And a lot of people is upset. I am guessing much more people upset than happy. I wouldn't mind paying if what we get has the advertised value and proper value for money ratio. At this point there is only one thing sure: very expensive pay to play experience for very low to fake value. That must be fixed, like, last year :).
brazen crest
@nova panther so are you going to continue to deny the shield problem orrrrr are you going to admit you're wrong?
modest ibex
I've promoted the Moreau. she's ability was increased from -50% to -60%.. but it's not applied properly.. it should be the value of -96% with helping the Pike. but it's still -80%..
keen surge
@modest ibex Moreau is bugged, but not how you're thinking..
Typically an officer ability will display the same amount regardless of any bonus to abilities (check Chen for reference). Moreau however will always be -80% when paired with Captain Pike, regardless of her rank.
modest ibex
@keen surge thx for the reply.. I thought the Chen's ability was not changed with Pike because the Chen is not synergy officer with the Pike.. but the Moreau is a synergy officer with Pike.. i've expected a lot for the Moreau promotion. but it has give me the disappointing again.. expecting and disappointing.. i think it will be continued until the end of this game.. lol
keen surge
@modest ibex nah, check any other synergy combination and you'll see it only increases the captain maneuver. Moreau increases with synergy instead of rank in combat though, it's weird 🤷♂️
I've gotten used to the disappointed, seen too much by now to expect much, got the 1000 yard stare from Scopely 😂
modest ibex
@keen surge If I don't expect, I won't be disappointed.. I think it's the better way.. 😂
native oyster
Anyone here on server 16? And if not, has anyone on other servers noticed lately that there has been issues with their daily's lately? thinking
brazen crest
@native oyster I have had an issue where I press the checkmark, then it loads for like 5 mins, then I have to click the checkmark again for me to receive the rewards.
native oyster
@brazen crest I'm having them not register at all after they have been completed! Cleared the games and phones cache, cleared localization, force stopped game, and restarted and they just never count towards my daily total! Yesterday it was research and a build that did nothing till I did more and sped through them to completion a second time!
Today it is mining not counting! 🤦🏻♂️🤦🏻♂️
brazen crest
Wow that's frustrating. How long has this been going on?
native oyster
@brazen crest 2 days so far! Here is today's latest! The time span in between is because I sent my ship back to the node I left and then realized I wouldn't get the full mine out of the protected cargo that was left and recalled again!
brazen crest
Open a ticket with scopley
native oyster
@brazen crest Ugh! Screenshots aren't posting because I'm in the middle of the Cabot Strait in the Atlantic at the moment!
@brazen crest I'm definitely going to!
@brazen crest Cleared a zero and had a fresh 25k node. Mined the node to zero. Recalled and noticed no daily's populated complete. Screenshot of the ship with 25k cargo in hold, then as I was about 45 seconds from base I checked the ship again and it showed 0 in the hold and no daily's complete! So now I'm wasting another 1h45m mining another 25k! Beyond infuriating!
wet current
private messages are disappearing again without reason
brazen crest
@wet current grrrrr I thought they fixed that
native oyster
brazen crest
Yeah send those to scopley
wet current
it was fine for awhile @brazen crest
brazen crest
That's frustrating
Just fyi: the shield bug does exist. Mine dropped after my miner got hit 7 or 8 mins before my shield was supposed to drop
No one else saw it either
The timer kept going but the bubble was gone, people were capable of attacking my base
chilly stirrup
is the issue with autopilot: yarda still being worked on? a week or two ago customer support said they'd fix it in the next update, and that last update didn't fix it
cloud dune
I have upgraded that research but it still lets me pay 183m Tri after the upgraded.. why is the Tri cost not lower?
Before and after the upgrade (see rss)
unique sky
@cloud dune I believe it is based on a refund. I.e. you have to pay 183M trit but get x% refunded after you buy the upgrade.
cloud dune
@unique sky ty mate, i dont understand why they just cant reduce it from the total #
unique sky
Yeah, well, where's the fun in that 🙂 The "Pure" research works the same way.
keen surge
it's just because they've screwed up the math in the client. Wrong number asked for, but server takes the right amount.
native oyster
My ship appears damaged at all times 🤔
full parcel
@modest ibex Moreau is bugged, but not how you're thinking..
Typically an officer ability will display the same amount regardless of any bonus to abilities (check Chen for reference). Moreau however will always be -80% when paired with Captain Pike, regardless of her rank.
@keen surge so, actually how people can verify is a certain combo works or not? for exampla pike with chen maxed i have no ideea how to test this, because in log nothing is being mentioned.
keen surge
@full parcel you do math and comparisons. Any time someone queries an ability or similar I check the math, run a few tests for comparison. Mostly they check out. Pike, Moreau and Chen is so effective though it gets a little crazy.
native oyster
Cannot complete mission, i have the resources but keeps telling me i do not have sufficient resources.
keen surge
@native oyster common bug at the moment. You will need to contact customer support and explain your situation, they have been manually completing the mission for most people by reports.
dense flume
My ship has been stuck here for 10mins I have closed and reopened the app etc.
It says it is still fighting but I lost the battle
proven sparrow
Sometimes in the game it is impossible to select a system or a mine or any other item. Target selection is permanently reset. only restarting the game helps. This is especially annoying if at this moment you change ships in the mine - the mine remains empty until you restart the game. https://imgur.com/jyyWDix
lapis tundra
My husband's shield was dropped by scopley and they refuse to replace his rss saying he did not bubble . We are almost done with this game . I will take to social media and they will have a hard time getting people to spend any money on this game if something is not done about it
mental marlin
Bug: It seems like the reduction in time for officer Helvia is being applied to the wrong ship. It is shifted one to the right, so it may be a matter of referencing the wrong index in an array. The old starting at zero versus one issue...
near current
@mental marlin just move the ship before going to warp, best way to make sure the correct warp time is shown
bright sky
Where are the point bonuses for using selected ships in CoW?
keen surge
@bright sky the banner has never been reliable at showing points earned when there are multiple parts. It's difficult to check in an active Alliance with an AMS event, but if you can time it right and get lucky you should see the points are increased by the correct amount.
bright sky
@keen surge someone mentioned that in another thread and I did notice, thank you!
chilly bay
Do we have date when Autopilot: Yarda mission will be fixed? Quite few updates and patches passed by already
somber monolith
strong ermine
do you have the Warp Range required for the shorter path?
full parcel
Sometimes in the game it is impossible to select a system or a mine or any other item. Target selection is permanently reset. only restarting the game helps. This is especially annoying if at this moment you change ships in the mine - the mine remains empty until you restart the game. https://imgur.com/jyyWDix
@proven sparrow yepp, highly annoying when happening. Report it via in game support. here its just as a heads-up ... not really defect reporting.
acoustic reef
Why is my Stella inside the station so much weaker than outside? Mind the Health-stats!
And: 2 levels weapons R&D plus 1 Level hull-R&D do not add a single point to the strength 😡
viral lava
Game very glitchy today on Server 43
Ship travel times and shields not showing properly.
analog snow
brazen crest
A lot of things going on here, see if you can spot them all!
Yeah we need to turn this channel into a game! #spotthebug 😂😂😂
native oyster
Don’t know what’s happening but I frequently get kicked out multiple times a day when I take a ship off a mining node cannot get back on although says it’s mining ships go to a position but are not there reset up to 5 or 6 times a day there are serious issues with the stability of this game targeting raidin* ships is a big issue I haven’t really. Vented my frustration just dealt with the failures but now it’s effecting my mining armadas etc being unplayable
opal osprey
For some reason my game keeps freezing up and not taking my orders. That and the fact that my phone shuts down in the middle of doing ANYTHING
And what he said ^↑^^^^↑↑↑
polar stratus
Had to reinstall the game and now it won't sign me back via game centre just shows processing constantly any ideas
Ticket submitted yesterday no reply. Looks like it might be timed perfectly for the eve release
round lava
native oyster
Hi. Don't know if it is bug. But there are two notifications of empty node when it's depleted. First on really 0 and second when you leave the mine then. 🖖
keen surge
@proud gorge a known issue currently. If you contact customer support with the above information they should be able to manually complete the mission for you.
brazen crest
That issue has been going on for like a month and it's complete bs that it hasn't been solved yet
native oyster
I finished all the missions to get bottany bay but i have only 42 blueprints
Bottany bay isue
unique sky
@native oyster They changed the way you obtain the blueprints, you need to contact support and they'll manually grant you the missing blueprints.
native oyster
Ok thx
warm sorrel
Hi, I JackDragonCZ [ZORG] I found a rather strange bug a while ago, and again in the YARDA system, I just mined data here and when I did about 3-4th round since morning, so when resetting the node, my Botany for no reason hit the boat Anthoni [STAR] I don't understand how this could have happened, I'm not stupid or young to attack a stronger weak ship, and to risk war with another alliance when we have galactic rules about non-mining, in the YARDA System. Could someone please find out where the problem is and fix it? Most of all, it was even weirder to me how I could attack it all over the system when I just reset the node. I'm sending approximate locations taken via PC because I can't take pictures of the screen via my phone and, moreover, I can't even edit the picture in a place where our position during mining was roughly.
Unfortunately my English is not much, so I send it translated via google
native oyster
please check the rewards for the officers recruitment event (hero). I bought 5 packages Augment Officers in faction store and got a lot of shards, so 10 rare shards of marla, one khan an much other and i got 690pts at all
quasi dome
[3★ Raw Gas Mine S:468245102 X:-214 Y:387] please fix this and other nodes not refreshing on server 40.
slate urchin
Can anyone help me?
We have on our server a merge event. But some points haven’t been counted.
The Scopley support said to fix this I should reboot my device! Looool
And guess what... It didn’t fix it
prisma prawn
In regards to the autopilot: Yarda mission support will not complete the mission for me was told to wait for the next update whenever that will be
analog oar
In regards to the autopilot: Yarda mission support will not complete the mission for me was told to wait for the next update whenever that will be
@prisma prawn Same
proud gorge
@keen surge, they told they will correct it in the next update. I just went through older Post. It seems its like been here for more than a bit
nova panther
@proud gorge yes will be fixed in next update that is coming soon
regal juniper
2 day solo leader board and alliance event, but no daily solo collection today?
sharp creek
All of my bookmarks, which I've accumulated over several months, suddenly disappeared last night
Has anyone else had this issue?
upper light
The getting hit by a ship in data mining space that didn't actually hit you but was just resetting a own node is really an issue if we're going to be running mining events. I left my node, went right back to it, and a ship across the screen registered as me attacking it and killing me.
This happened yesterday too with someone resetting their node
strong ermine
happened to me as well, what was really odd is my log showed I attacked him but his log showed he attacked me
and, I lost my shield
upper light
people have been good about it, but 100K cargo lost yesterday sucked
Losing a shield for that would really suck
strong ermine
only had 1.5 hours left on a 4 hour, and I was on anyway, so not a huge deal
full parcel
happened to me as well, what was really odd is my log showed I attacked him but his log showed he attacked me
@strong ermine yes, it is a bug that apparently scopely does not want to recognise, obviously. @ivory vortex FYI.
this is i think cat one majority defects 🙂
you get hit while shield on, loose shield, base open to raid. Nice one.
strong ermine
well, when I went to reset my node I did get a warning that I would be attacking a player and lose my shield, but there was no one there and i've done that before and nothing at all happened. This time I blew up and lost my shield.
Whatever, like I said, I was on, so not a huge deal to me
full parcel
consider the others :). For example: they have their base location tagged/bokmarked by some other player ... enemy and knowing this defect they form a strategy based on this.
player goes for nightly mining .. gets hit .. base open \
😄 nicely done
strong ermine
this is only an issue on Data nodes in my experience
trail bison
Everytime i upgrade a defence turret, i get the building completed daily but not the power creep
strong ermine
due to the rapid resets. I think what's happening is two people resetting nodes at exactly the same time causes some confusion on the server
you are not overnight mining on Data, so not an issue
full parcel
we demand clear position from scopely. Yours is one, ive seen others. Scopely must justify the problem like the second it happened.
days are passing and still no answer
timber plover
Bug report: I promoted Shev Akria for 50k xp and got the credit in the officer xp event. However, he doesn’t reflect the promotion. How should I report this to get it addressed?
I did restart the client to see if it was stale cache state.
full parcel
Bug report: I promoted Shev Akria for 50k xp and got the credit in the officer xp event. However, he doesn’t reflect the promotion. How should I report this to get it addressed?
@timber plover not here mate. put a ticked on in game support. Here there is nobody to help on this.
timber plover
Thanks.
full parcel
here .. people just talk, scopely keeps eyes closed
silver fiber
Ok maybe someone here can help me. I have opened a ticket and got the customer support response. I have a ship that my basebsays is home but it is stuck in limbo. This is now going on over 20hrs waiting for them to unstick it. Anyone have a fix that dosnt involve the useless help system in game.
unborn bone
@trail bison they say defence platform doesn't count towards power creep, just every other station related event
trail bison
@unborn bone ah well that’s lame and weird. Thanks 👍
unborn bone
I think because it adds so much power, eg when I did lv32 platform it added 179k power
trail bison
Literally what i just built. Certainly added over 500.
tribal parcel
Every time I’ve upgraded my refinery post lvl 20 I keep getting 2* ore. Not sure if I should be posting in here or somewhere else but it’s a bug for sure.
tribal parcel
Smh. After 20 it’s should all be 3* .....
upper light
one changes at a time every few levels. It's not a bug, just stupid.
tribal parcel
Very stupid
brazen crest
Just got a notification of someone raiding me, but I have a shield up
noble moss
Were you raided recently?
brazen crest
Nope
noble moss
Weird.
scarlet vector
It’s the future
static storm
refinery.. bugged since the beginning..
brittle aspen
@here has anybody had an issue with android game client crashing right as you hit data extraction SMS 400K milestone?
I was watching BB mine a node down to the last decoded data needed, so I know it happened right as I crossed 400K on the SMS
nova panther
Might be just a coincidence
brittle aspen
... that's what the dealership said when my car died ...
brittle aspen
well, so much for the couple of 100$ I've plunked on this game meaning anything ...
(and I know that's on the low end for others)
nova panther
@brittle aspen well I know people experience crashes (a lot more on Ios) but first time hearing they crashed after reaching X milestone in an event
brittle aspen
fair answer
brazen crest
My miner got hit 7 or 8 minutes before the shield was supposed to expire, the bubble went down, but the shield stayed up. No one else on my alliance saw the bubble and people were capable of attacking it!
brittle aspen
better than "my first impression is you got really bad luck ..."
nova panther
Hopefully they fix those crashes soon 😶,makes it hard to raid in a crowded system
brazen crest
It makes it easy to raid when your shield drops prematurely!
brittle aspen
I was in overcrowded Yarda when it happened ... didn't know that was a thing
nova panther
More players,more lag,more chance of something going wrong
brazen crest
Like a shield dropping?
brittle aspen
my lag is sometimes up to 2 or even 3sec, happening about every 2-3min, now
(I'd say today is first time over 1sec lag)
nova panther
Prob because of all the node refreshing in Yarda and other Aug systems
brittle aspen
also, timing issues are like that: the more instances of that event in time
(e.g., a player crossing an SMS milestone)
the more chance of a deadlock causing a crash for one or more
brazen crest
Wait a minute, I thought you weren't allowed to discuss things on these channels?
brittle aspen
freakin' hate timing bugs: tell devs to throw in a thread.sleep(1000), LOL
(this is a joke: pls don't do this, dev intern reading this)
nova panther
😂
swift vault
Hello it is not possible to donate the request goods to accomplish the missing. It only says you don't have the right amount of resources. But the resources are sufficient.
nova panther
@swift vault yes known issue will be fixed in next update
brazen crest
It's a known problem, contact scopley and they'll help you
nova panther
brazen crest
They said they would fix it last week but they didn't. A few people on my alliance contacted them and they fixed it manually
swift vault
I will give it further to my alliance members who suffer on this problem. Unfortunately they been 10 known cases on my server.@nova panther
But thanks anyway for the prompt response
nova panther
I know. It is a pretty common issue since last update
brazen crest
A few people have seen the warp timers are off on recall. It happens to me on Ship A with only surveys, but that's my experience. Whenever I warp home, my ship's timer goes to 0 but hovers over the base until I click for it to move somewhere in the system then suddenly it is 1 min warp out.
full parcel
Oh hey thebatboi! Are you still ignoring my proof that the shields have a bug?
@brazen crest mate, so , as a reference .... moderators .. do nothing to solve you problem, just opinions based on experience and some usefull advice.
brazen crest
That's not to what I was referring, he kept denying there is a shield bug and I was trying to prove it to him
I don't expect him to do anything
full parcel
other than that.. keep hitting the support team in game
if he aknowledges ... nothing will happen
brazen crest
I do send tickets, and I have opened one on this issue
He will stop calling people liars when their shield drops prematurely
Or at least he should
strong ermine
better off bringing it to the attention of the content creators I would imagine
brazen crest
I already have
full parcel
based on his experience this does not happens ... this can't believe. He can admit some issue, but this is it.
brazen crest
I do send tickets, and I have opened one on this issue
@brazen crest