#👾-bug-reporting | Star Trek Fleet Command | Page 367

opal osprey Jan 9, 2020, 4:45 PM

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For some reason I can't get into my station without my phone freezing and going dark.
I haven't been able to access my station in three days and hoped that the bug would be repaired.
Speaking to my alliance, at least five other people are experiencing the same issues.
Please see what you can do to help correct this problem.
I haven't been able to upgrade my station in days.

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Thank you in advance for your swift action.

native raven Jan 9, 2020, 4:46 PM

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Not a fix, but restart the game, then immediately go into your station.

sleek fern Jan 9, 2020, 5:01 PM

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@ivory vortex PLEASE fix the error that makes the game lock up when you try to view the inside of the base. On my Samsung Galaxy Tab S and S4, I have to force quit the game once i try to see the inside of my base. The longer i am logged in, the more of a chance of it happening. Not that I need to see the inside of my base often, but accidentally hitting the mission button when it says upgrade a base building tries to show the inside if the base and causes a game lock.

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Can we also have the things listed as common fixes actually be fixed the right way?

nova panther Jan 9, 2020, 5:04 PM

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That channel is for workarounds for the known bugs

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There arent actual fixes

balmy prawn Jan 9, 2020, 5:04 PM

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@mighty panther They'll answer to every bug report it's just a display bug. If you show how it affects gameplay, you'll get the copypaste for "Thank you for your comments, we'll probably never fix it and we're certainly not telling you if we do.".

nova panther Jan 9, 2020, 5:05 PM

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@lofty ridge I have seen only a few reports about it nothing more.So no idea if it is a known issue or not 🤔

sleek fern Jan 9, 2020, 5:05 PM

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@nova panther I understand that, but everything there is at least 3 months old. It should actually be fixed by now.

nova panther Jan 9, 2020, 5:06 PM

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Priorities

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They fixes other more annoying stuff first like ghost system bug

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Took 3 weeks but fixed eventually 😐

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@sleek fern about the issue with game stuck at preparing state while trying to see base,Devs are aware and working on it(you can see response of an actual Dev if you scroll up)

forest cedar Jan 9, 2020, 5:08 PM

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Yes I have had at least a half a dozen experiences where I was already at the Armada in the circle waiting was nowhere near the bottom of the power gradient still in the Armada as the countdown goes down it still shows I’m in the Armada and then when the Armada goes no go for me no battle no report it’s like I wasn’t even there it’s happened to me a half a dozen times I have sent a report in every single time and it is been so frustrating and so irritating especially when you’re busting outThese epic and rare directed to even get into these armadas you have to purchase those so yeah I was very frustrated to have purchased some armada directives and then directly be told by the developers that I had some other thing going on and it was very frustrating I as a matter fact quit participating in the armadas of my own acting I only participate now if other people initiate them very frustrating

brittle wraith Jan 9, 2020, 5:08 PM

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Concerning the problem of joining Armadas that was posted... I've not had that exact problem. But I've joined an armada, got there with in plenty of time, my ship is in the circle, but the JOIN button is still lit up... if I hit the join button again, then it will join. Luckily I always check to make sure I'm in.... otherwise I might miss the armada even though I'm physically there, but not listed as one of the joined players

nova panther Jan 9, 2020, 5:09 PM

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@brittle wraith you wont,just move a little and you will see it is just a visual bug

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Happened to me a lot of time but I was always included in the fight 😶

brittle wraith Jan 9, 2020, 5:11 PM

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Oh, ok..... fixing the problem would be the best... but until then.... I'll just move a little. ;-)

mighty panther Jan 9, 2020, 5:11 PM

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@balmy prawn however if they do, you know they did 😛

nova panther Jan 9, 2020, 5:11 PM

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@forest cedar send date/time of the most recent one happening with your nickname to Dev Kevin in pm

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@brittle wraith tag me if it doesnt fix it in here with ss 🖖

mighty panther Jan 9, 2020, 5:12 PM

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@warm gazelle <- that one

tiny flower Jan 9, 2020, 5:17 PM

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I am facing now daily program quits in the range of 20-30.....are others do see similar things...this is quite frustrating if this happens during node resets or attacks

mighty panther Jan 9, 2020, 5:24 PM

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ios ?

winged marten Jan 9, 2020, 5:32 PM

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The deep space route in balduk is closed for me even though I have finished the mission and the other 2 are open. Any word on this. I put in a ticket and was told they are looking into it. That was over a week ago.

mighty panther Jan 9, 2020, 5:35 PM

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https://tenor.com/tm37.gif <- your concerns are on that list

Tenor

bleak furnace Jan 9, 2020, 5:45 PM

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System Aerimea shows warp range 26 with e.g Envoy but with Botany Bay it shows it needs warp range 27??

mighty panther Jan 9, 2020, 5:45 PM

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something in the path blocking it ?

bleak furnace Jan 9, 2020, 5:46 PM

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Is the path relevant for any warp range of a system?

mighty panther Jan 9, 2020, 5:46 PM

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whats the wr on both ?

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yes

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from start till finish, any pathway needs to accept the warp range

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thats why when you reached higher warpranges, you can take shortcuts

bleak furnace Jan 9, 2020, 5:48 PM

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Mh I thought the warp range is a fixed value. But that might be the case. As the path to one system is covered by a warp 27 system.

mighty panther Jan 9, 2020, 5:48 PM

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like kaisu to galorndorn core

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if you got a lower wr, the path will be through rator, otherwise the direct line between them

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there are a couple of routes that are way worse, two neighbouring planets having a link, but nav sending them a long way around, I think in fed space

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just coz the wr requirement of that pathway was too high

bleak furnace Jan 9, 2020, 5:50 PM

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Yeah something new that I learned. Thanks 😄

mighty panther Jan 9, 2020, 5:50 PM

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the limit is not defined by the systems you fly through, but on the pathway itself

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those lines dictate, not the circles

bleak furnace Jan 9, 2020, 5:53 PM

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👍 thanks

urban solar Jan 9, 2020, 6:06 PM

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I keep getting a ship stuck "in Battle" long after the battle has finished. This means that a hostile get to catch up with the stationary ship and destroy it. This has happen 3 times today. Using iOS. Oh, and getting really tiered of the game crashing which seems to be getting worse.

mighty panther Jan 9, 2020, 6:06 PM

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also, each pathway dictates the travel time using it

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@urban solar move another ship

urban solar Jan 9, 2020, 6:07 PM

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Ok, will try that. Thank you.

mighty panther Jan 9, 2020, 6:07 PM

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if you got one docked, let it move to your location, click the ship again as soon as the red cross appears to cancel warp immediately

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and either recall it, or recall it when your other ship is stuck again

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quickest way 🙂

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thank you cancel warp !

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while I think about the issue behind it

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maybe the server in one way thinks you are done with the battle, but using a different view, it still thinks you need to attack it

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something @swift dust called 'two captains on a ship' or something like that...

swift dust Jan 9, 2020, 6:12 PM

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Two Generals?

mighty panther Jan 9, 2020, 6:12 PM

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yeah

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smells like one call still need to push it's result into db, but a next call already reading data from the db

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getting the old values of it's state

swift dust Jan 9, 2020, 6:13 PM

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it's about time vs speed vs accuracy

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https://www.youtube.com/watch?v=IP-rGJKSZ3s&t=12s

YouTube

Tom Scott

The Two Generals’ Problem

Time to tell a story about idempotency, computer science, and the Night of the Multiple Orders. • Sponsored by Dashlane —try 30 days for free at: https://www.dashlane.com/tomscott

MORE BASICS: https://www.youtube.com/playlist?list=PL96C35uN7xGLLeET0dOWaKHkAlPsrkcha

Writ...

▶ Play video

mighty panther Jan 9, 2020, 6:14 PM

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vs processing, serving replies, pushing them to db

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push to db first, THEN reply

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so the next call from there is guaranteed to contain the updated data

native oyster Jan 9, 2020, 7:01 PM

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Ok so how are we supposed to message officer kevin with the info?

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This is about as helpful as scoplay tech support. I reported the same issue they want info on and they told me to check data connection. It’s like saying f-off

remote ice Jan 9, 2020, 7:08 PM

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Question. In my inbox log of battle, why does the last one 8days old not roll off? This is on an iOS tablet.

📎 image0.png

nova panther Jan 9, 2020, 7:09 PM

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@native oyster do not share your player id in public

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Go to pinned posts or scroll back till you see Dev Kevin,click on his name and click on message(this is on mobile).Please give him the details he wanted in pinnned posts @native oyster

native oyster Jan 9, 2020, 7:12 PM

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Tried that first it’s not working

nova panther Jan 9, 2020, 7:14 PM

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Hmm

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It is a problem on your side because no one else complained so far

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Can you be more specific and give details about how it doesnt work? @native oyster

onyx plank Jan 9, 2020, 7:23 PM

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Anybody else having problems with the game getting stuck when trying to go to the interior view of your base? Doesn't happen every time but it is frequent. When it freezes, the only way out is to leave the app- can't exit the game via normal method, and force stop it on my phone. I can't figure out a pattern of when it happens.

patent ibex Jan 9, 2020, 7:26 PM

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I did observe the game getting stuck in this way

ionic scarab Jan 9, 2020, 7:43 PM

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Yes not just you

nova panther Jan 9, 2020, 8:38 PM

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@onyx plank an actual Dev already replied to that earlier.They are aware and working on it

steady rivet Jan 9, 2020, 9:37 PM

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Game freezing while in faction space where an enemy or hostile and being killed by hunter due to the fact I cant move when I need to

raven swift Jan 9, 2020, 9:50 PM

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Game locks on preparing screen anytime I am trying to get into my station interior.

steady rivet Jan 9, 2020, 9:55 PM

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Again only get to kill 2 or 3 and boom by then freezes too long and dead. So much for this event I could really use. Probably a simple fix like maybe last update that wasnt in google play store but was in available in the iphone app store would have helped a great deal I would imagine.

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After review every time it's the same number of hostiles only able to kill before game freezes long enough where I cant escape the hunter

📎 Screenshot_20200109-160136_Star_Trek_Fleet_Command.jpg 📎 Screenshot_20200109-160246_Star_Trek_Fleet_Command.jpg

placid radish Jan 9, 2020, 10:18 PM

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Does the ship just freeze?

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Show in constant attack well after the battle ended?

quaint oak Jan 9, 2020, 10:20 PM

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In the future. Nobody flys in a straight line. Straight lines are the signs of an unskilled navigator/pilot.

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There is no porn in space. Crews have to draw boobs on navigation maps.

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sleek fern Jan 9, 2020, 11:05 PM

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📎 Screenshot_20200109-180255_Star_Trek_Fleet_Command.jpg

native oyster Jan 9, 2020, 11:10 PM

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hi, can you help me? it can't be anymore. nothing works in my account anymore.

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native oyster Jan 9, 2020, 11:36 PM

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I inserted the pieces the same increasing the degree but the same makes this problem

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lost forge Jan 10, 2020, 1:06 AM

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and whats up with warp paths not working take federation wolf"39" to babel "38" show on map link between those planets but you end up going on a 16 minuts flight true romulan space to get there

vast cypress Jan 10, 2020, 1:42 AM

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Vote with your fingers... Stop playing... Or put up with excessively flawed product... We all have that choice. Scopelys issues are just a microcosm of a world without any meaningful accountability. This game works reasonably well... By current standards...ahem...
. mostly....

violet flare Jan 10, 2020, 2:40 AM

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I got a major issues

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Got no answer from help services....

quaint oak Jan 10, 2020, 2:56 AM

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Please make sure that the following is in the list of broken officers/officer abilities that will never get fixed.

"Pike will show that he boosts scotty warp increase also show increased protected cargo (tpring) and Cargo limit (stonn) but it in fact does NOT work. It will show the increase numbers but it does not work."

placid radish Jan 10, 2020, 3:02 AM

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Because it was never intended to work that way. Piles abilities should only work while in combat. There may be an issue with the description. And, That will be addressed.

quaint oak Jan 10, 2020, 3:40 AM

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Oh, will it? 🙂

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Why do you think Pike was never intended to work that way?

quaint oak Jan 10, 2020, 3:59 AM

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Speaking of which, does pike work with harrison? That's combat.

nova panther Jan 10, 2020, 6:14 AM

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@steady rivet I was having the same problem as you(more worse actually could kill 3 hostiles then restart) but after changing my connection type it is normal now

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@quaint oak he does work with Harisson

native oyster Jan 10, 2020, 8:14 AM

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he works very well with harrison

unreal pilot Jan 10, 2020, 8:25 AM

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He WOULD work with Harrison...If we all could actually GET Harrison!

real rover Jan 10, 2020, 9:08 AM

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📎 Screenshot_20200110-131313.png 📎 Screenshot_20200110-131318.png

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I can't repair my ship. Did reset.

native oyster Jan 10, 2020, 9:11 AM

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now we are in the correct channel let me explain 🤣

nova panther Jan 10, 2020, 9:12 AM

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👀

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@real rover nice lat amount 🙂

native oyster Jan 10, 2020, 9:12 AM

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there is a discrepancy between the client and the server, the app is underestimating the actual cost of the repair because it's not calculating the research buffs correctly, from your screens it looks like you need some dil

real rover Jan 10, 2020, 9:15 AM

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I spent lat to get enough dili. 😐 Didn't happen like this before.

native oyster Jan 10, 2020, 9:17 AM

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yeah the lat total is calculated on the app estimate which is incorrect

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one of the many long standing quality of life issues i hope they address soon

nova panther Jan 10, 2020, 9:18 AM

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Sooooooon 😜

real rover Jan 10, 2020, 9:19 AM

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Thanks for the explanation 😂 💯

ancient edge Jan 10, 2020, 9:56 AM

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So, I have had the STFC app open for about eight to ten hours without a restart. Went to clear an Envoy off of a zeroed node with a Vahklas. Battle went through the normal paces but at the end of the battle, both my ship and their ship returned to the empty node. The battle log read normally, so their ship was supposed to be destroyed. When I selected the node, the selection window displayed that both my ship and the other ship were on the node simultaneously. I attempted to hit the other person's envoy with my envoy and although my envoy would move in the correct direction, it would not engage in battle. I repeated this with a nearby zeroed node with the same result. After exiting and restarting the app the ships which appeared to have been destroyed in the battle log were no longer occupying the nodes. Everything is working normally now, just think that's an odd glitch.

native oyster Jan 10, 2020, 10:25 AM

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@vast cypress but what works if the power does not increase when I improve ?! improvements give me 0%

long helm Jan 10, 2020, 11:58 AM

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My base was drained about a week ago.
During the attacks my dilithium was drained to 0 well below my vault lvl of 38k. I asked for that back since I was told this was a bug issue. I was told that that is not possible at this time. Why not? Known bug and it shouldn't have happened.

warm gazelle Jan 10, 2020, 12:56 PM

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@real rover the team is working on a solution for the discrepancy between the client and server costs.

fierce aurora Jan 10, 2020, 12:59 PM

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Since a few days I'm looking in vain for the simple January reward package, my tokens from December are used up since Tuesday.

📎 Screenshot_20200110-135512_Star_Trek_Fleet_Command.jpg

covert rampart Jan 10, 2020, 1:44 PM

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Scopely, are you aware of base raiding bug ? Shield doesn’t automatically go up for 10 mins and despite first attack being a victory, they can attack straight away after with the same ship 🤔🤔

warm gazelle Jan 10, 2020, 1:51 PM

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@covert rampart we're very aware of this one and are working on resolving it

placid island Jan 10, 2020, 3:20 PM

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Told me I was hit twice and that's why. Even though no battle reports. Tools me that was broke too. Good luck.

quaint oak Jan 10, 2020, 3:22 PM

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@long helm “During the attacks my dilithium was drained to 0 well below my vault lvl of 38k. I asked for that back since I was told this was a bug issue. I was told that that is not possible at this time. Why not? Known bug and it shouldn't have happened.”

Because it’s scopely policy not to compensate.

spice night Jan 10, 2020, 3:24 PM

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So... the bugs are multiplying...

Zero node is “Occupied: Ship D” but ship D was moved and is mining a different node.
Infinite “Scanning” loop is a thing, below the resources storage on top right corner.
Ship B is stuck in 00s impulse without a chance to free it.

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placid radish Jan 10, 2020, 3:33 PM

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@spice night have you cleared localization?

spice night Jan 10, 2020, 3:33 PM

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About 5 times

placid radish Jan 10, 2020, 3:34 PM

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Forced Closed?

spice night Jan 10, 2020, 3:36 PM

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Closed the app, opened it, and the result was:

Node still occupied by ship D with that ship in a different node.
When entering any system, included going to system view from the station, infinite Scanning loop and/or reds not loading
Ship B unstuck but gets stuck agin when moving it

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I just restarted the app again, bugs seem to have cleared

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But they will show up again in 10-15 minutes

nova panther Jan 10, 2020, 3:38 PM

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@spice night ask someone to kill it

placid radish Jan 10, 2020, 3:38 PM

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Ok, put your device into airplane mode. Count to 15 then take it out. Sometimes the connection issue is a stacking problem with your tcp/ip

spice night Jan 10, 2020, 3:39 PM

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I don’t believe its my connection, all other games work perfectly fine

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Problems show up with either LTE or WiFi

nova panther Jan 10, 2020, 3:40 PM

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You tried to use mobile data? @spice night

spice night Jan 10, 2020, 3:40 PM

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Both mobile and wifi

nova panther Jan 10, 2020, 3:41 PM

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Ask if someone else can see your ship on that node if yes ask them to kill it

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Will unstuck your ship

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If you want to wait then create a support ticket 😶

spice night Jan 10, 2020, 3:42 PM

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We had a chapter about an hour ago with an apparently free node but when you taped it it showed someone was mining it, when scanned, there was “something” mining it

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Sorry but support is useless.

nova panther Jan 10, 2020, 3:44 PM

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Support is usefull for unstucking your ships 🤷‍♂️

spice night Jan 10, 2020, 3:45 PM

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Nope... not even then

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I had a ship stuck on a base for 1 week. Both me and attacker sent support tickets at that time

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Dont get me wrong guys, i do enjoy the game and i want to play it, but this “fixed” issues showing up over and over again are making it unplayable

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2/3 bugs cleared, infinite Scanning still a thing

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warm gazelle Jan 10, 2020, 3:56 PM

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@spice night I sent you a DM to get some more info

shadow minnow Jan 10, 2020, 5:20 PM

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My ship is frozen cannot recall tried to uninstall and reinstall no effect any suggestions

nova panther Jan 10, 2020, 5:28 PM

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@shadow minnow contact support with details

blissful shell Jan 10, 2020, 5:30 PM

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Interesting visuals at my base lol

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wanton bobcat Jan 10, 2020, 5:35 PM

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Have Mining ships been nerfed?

south charm Jan 10, 2020, 6:48 PM

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In today's Solo domination event I have spent a great amount of resources on a building upgrade that was not counted in the event tiers. I have restarted the game. No effect. You guys can tell me if it's a bug or something else.

lilac bear Jan 10, 2020, 7:31 PM

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I cant do some of my daily's and i got mara today, but she reset her self so now i have 0 shards of her

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i see the game have not improved...

topaz escarp Jan 10, 2020, 8:57 PM

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So maybe an unintended consequence of trying to prevent ships from getting stuck when peace shields are raised, is that now you cannot raise a shield if you are under attack. SO ... you could get hit repeatedly over and over and just not be able to get a shield up. Because when you click a shield, you get an error message that you then have to click OK on before you can try again. Timing is everything but your view is completely blocked by the shield and/or error message. With miners having such high cargo capacities, you could easily lose millions in RSS before you can raise a shield

nova panther Jan 10, 2020, 9:02 PM

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@topaz escarp repair your base or one of the ships that should give you some time to put shield

topaz escarp Jan 10, 2020, 9:04 PM

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I got the same error when I tried to repair the base

nova panther Jan 10, 2020, 9:04 PM

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Hmm.I dont remember getting the error while repairing base 🤔

topaz escarp Jan 10, 2020, 9:05 PM

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I tried that after I could raise a shield

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But whose going to take screenshots in the middle of a battle and of course the game crashed lol. Being able to raise the shield WHILE you were being attacked seems to be the right thematic mechanic. I would rather ships get stuck than players lose millions becuase they couldn't raise a shield. That's just me. In the end, players shouldn't have to "work around" a bug like that.

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or them to find a way for the shield to raise immediately after an attack ends rather than giving you an error message that you clear.

nova panther Jan 10, 2020, 9:09 PM

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Oh I dont think it is a bug

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IMO you shouldnt be able to raise shields while you have a ship inside your base.That isnt logical

topaz escarp Jan 10, 2020, 9:10 PM

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so its working as intended that I can't raise a shield because I am constantly under attack and having to clear error messages?

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I can't repair from the system view. but I cant see ships attacking from the exterior view where'd I repair. Feels like a no win situation and just cross your fingers that you hope you don't get hurt too bad

quaint oak Jan 10, 2020, 9:52 PM

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Confirming what rshandle is describing.

rich siren Jan 10, 2020, 10:37 PM

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I had the same exact thing happen to me...what's the point of shields if you cannot raise them from players swarming your base as they raid. This is extremely frustrating as the player just loses all their rss while watching and unable to actually do anything about it. To top it off, attempts to relocate to get away also fails as it just says processing request. So in the end you just lose everything

tepid flame Jan 10, 2020, 11:01 PM

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As stated, best thing to do is repair a ship. All the miners will blow up during attack giving you the time to raise shields.

rich siren Jan 10, 2020, 11:33 PM

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That's based on the assumption that the repaired ship is stronger than what they are attacking your base with. A 500k horizon against a low level base even with a ship or two instantly repaired wouldn't stop an attack

vague badger Jan 11, 2020, 12:34 AM

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Sooo I just got sacked for all my rss over 100million problem being my base was ever broken I had full battle logs first hit was a miner says my base already dead but wasn’t hit before hand? Is this a glitch

silver nova Jan 11, 2020, 12:39 AM

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@vague badger Battle logs won't show all the attacks. CS can give you a detailed report of who hit you and how much they each took

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It might take a few days

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Only the last 30 or so attacks will be displayed

vague badger Jan 11, 2020, 12:44 AM

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But I’ve got the first hit according to battle logs as there is stuff I was hunting before hand

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And then the first hit I was just dead

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📎 image0.png

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I’m just not sure if my log has glitched out or if there something wrong with the game lol

silver nova Jan 11, 2020, 12:49 AM

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Those might be the last attacks

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Open a support ticket. Hopefully they can tell you what you want to know

vague badger Jan 11, 2020, 12:51 AM

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Hopefully I lost like 90mil in dill kinda annoyed no notification either

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Opened a report
Hopefully they can shed light on it

native raven Jan 11, 2020, 1:37 AM

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The bug of not being able to shield during an attack happened to someone on my server last night. When he reported it to in game support, they acknowledged that it is a bug, and he said they refunded his lost RSS. Just another data point.

steady rivet Jan 11, 2020, 1:56 AM

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Ok game crashing so frequently all I can do if anything is mine. I cant play long enough to make any headway with anything else. SUPER frustrating

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Can we get a game wide update that we players can all do to get this running in the same direction pleeeeaaaaase

steady ore Jan 11, 2020, 2:03 AM

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there is a tarantula in my house help im scared

noble moss Jan 11, 2020, 2:08 AM

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@steady ore - you're going to have to burn it down, I'm afraid.

tepid flame Jan 11, 2020, 2:18 AM

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@rich siren actually with the increased difficulty of base defenses. Even a 500k hz is going to have trouble. All you need is a few seconds pause to get a shield up.

rich siren Jan 11, 2020, 2:27 AM

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I understand that but u r presuming that there is a pause. The game mechanics did not work this way before as you were able to shield previously at any point. I'm just saying this is new and unexpected behavior as no one seems to be aware of it

steady ore Jan 11, 2020, 2:43 AM

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there is now like 10 of them! it attacked my mom and sister plz send help

placid radish Jan 11, 2020, 2:47 AM

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GO Tarantula GO!!!

sour crater Jan 11, 2020, 2:51 AM

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This gltich/bug is really killing the mining in Augment space. Get to a node, start mining, die, revived by vemet. Come back to zero cargo and ship not able to mine the current node. Game says it's mining and the data is counting down but none of it is going to the miner. Have to move to another node. First node still same thing, reada as if still occupied and data still draining but going to no one. Please fix.

📎 Screenshot_20200109-184001_Star_Trek_Fleet_Command.jpg 📎 Screenshot_20200109-183857_Star_Trek_Fleet_Command.jpg 📎 Screenshot_20200109-183831_Star_Trek_Fleet_Command.jpg

silver nova Jan 11, 2020, 2:53 AM

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@sour crater You need to let them hit your ship off the node first

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Then they wont chase you, and the node will be fine

sour crater Jan 11, 2020, 2:55 AM

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That's what I have had to do since then but still there's no reason for it to keep reading my shop there

silver nova Jan 11, 2020, 2:56 AM

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restart the app, clear cache, even reset device if you have to

magic sigil Jan 11, 2020, 4:56 AM

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I had a ship destroyed in the armada circle quick repaired it and sent it back and couldn't get in. Even with in the allotted time. But never had issue with it otherwise. No screen shots or precise details just that it happened once

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I was the armada leader

tepid flame Jan 11, 2020, 5:04 AM

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@sour crater Vemet is still bugged, don’t use him when attacking bases (will get u stuck on base) or on a mining node (good chance to bug the node) as you saw. When mining as cheap whiskey stated get hit off node then mine.

sour crater Jan 11, 2020, 5:09 AM

#

Thanks for the advice

unreal pilot Jan 11, 2020, 5:16 AM

#

Vemet does not bug nodes, getting attacked on them does, regardless of the officers in use. Definately don't use him on a base raid OR armadas though.

acoustic aurora Jan 11, 2020, 5:35 AM

#

Is a chest with messages supposed to be guaranteed when you hit a scout?

unreal pilot Jan 11, 2020, 5:36 AM

#

it's about 75%

acoustic aurora Jan 11, 2020, 5:38 AM

#

First time I never got anything so just wanted to check

indigo turret Jan 11, 2020, 6:18 AM

#

The quest Shock and Awe faction federation sends me to gradientes to kill 10 hostles ofcourse its any empty system ive been told theze quests have been like this for a really long time and are way down on the list to fix . Its a really simple to just copy the coding for a quick fix and just change it to any system add a level if you want you have countless other quests just like this.

#

Its also a chain mission

graceful wharf Jan 11, 2020, 6:37 AM

#

The Saladin weapons are incorrectly labelled. The big kinetic weapon is labelled as an energy weapon - this confused me for quite a while. The energy weapon has no text other than “Mk x”

#

Also Barot and K’Bisch’s abilities never trigger (not that I have seen anyway - should show in battle log)

steady loom Jan 11, 2020, 8:54 AM

#

. I stopped warp on my legionary and tried recalling. It says I'm already docked which I'm not and when I click somewhere it says inaccessible. My ship is glitched. I've restarted the game and cleared localization. I even had ppl come hit my base. Nothing is working. I cant complete dailies without my ship.

native oyster Jan 11, 2020, 9:05 AM

#

@steady loom try to wait out the time it was supposed to be in warp before you cancelled. If that doesn't help, contact support in game

steady loom Jan 11, 2020, 9:06 AM

#

I've done everything. I contacted support and sent screenshots and my player Id. I have little faith lol

native oyster Jan 11, 2020, 9:09 AM

#

Hah, the main problem there is that you have a problem on Saturday. Support is on reduced crew during weekends.

#

But don't worry, they will unstuck it ASAP. When they see it, 😂

steady loom Jan 11, 2020, 9:14 AM

#

Ugh.... 😂

limpid rampart Jan 11, 2020, 9:28 AM

#

During a raid, either the cargo is missing 1 rss to fill up or in this case, it's carrying more than that the limit allows

In order to NOT break the skill Hurry Home add a check like if( ship_cargo < ship_cargo_capacity ) {add_rss +2}

📎 image.png

steady rivet Jan 11, 2020, 9:34 AM

#

There are times when I click on a system and only flashes and so unable to hit view system or set course until restart game completely

native oyster Jan 11, 2020, 9:38 AM

#

@limpid rampart yeah, that is an issue for a long time, it is a problem with rounding up and down during calculations for how much loot you get. Luckily it's always +-2

limpid rampart Jan 11, 2020, 9:43 AM

#

DEVS have to include a check and add +2 to NOT break the skill Hurry Home

#

That is my issue ATM. 99% of the time is -1 the total cargo capacity and as a result, the skill Hurry Home WONT activate
https://media.discordapp.net/attachments/509686569649831936/664761214269915146/image.png

@here @warm gazelle

native oyster Jan 11, 2020, 9:56 AM

#

Yeah, I know. It has been reported many many times. But unfortunately it isn't a big priority

limpid rampart Jan 11, 2020, 10:00 AM

#

There goes "we listen to the community" charade

native oyster Jan 11, 2020, 10:04 AM

#

Oh trust me they listen. But there are more important problems currently

nova panther Jan 11, 2020, 10:05 AM

#

@limpid rampart here and everyone tags do not work in here 🙂

mild pagoda Jan 11, 2020, 10:56 AM

#

Just hit the base one more time to fill up.

#

Pretty sure that works

native oyster Jan 11, 2020, 11:05 AM

#

I dont if this is a bug . But i notice that a couple days i am killing hostile and dont getting no boxes( items)

#

Know

golden haven Jan 11, 2020, 12:09 PM

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@limpid rampart i have this when raidng so i just mine 1 par or something, then it will activate

hoary wyvern Jan 11, 2020, 12:18 PM

#

📎 Screenshot_20200111-131541_Star_Trek_Fleet_Command.jpg 📎 Screenshot_20200111-125340_Star_Trek_Fleet_Command.jpg

#

no one can mine this mine for several months now it is no mistake to correct it !!!

lapis cypress Jan 11, 2020, 1:23 PM

#

Did the game crash? Can't get back in...

native oyster Jan 11, 2020, 1:24 PM

#

Nope

#

Restart device

lapis cypress Jan 11, 2020, 1:28 PM

#

I have six times. Game does first load screen then just black screen...

#

Shield drops soon. Looks like force quit...

polar dune Jan 11, 2020, 1:29 PM

#

Faction store, federation lvl respected but no lvl 2 loyalty pack?

native oyster Jan 11, 2020, 1:31 PM

#

@polar dune loyalty pack 2 is available at associate. One time buy only

polar dune Jan 11, 2020, 1:34 PM

#

Oh right so how do we get the tokens to upgrade officers?

native oyster Jan 11, 2020, 1:38 PM

#

Loyalty packs 2, 4, 6 and 7

nova panther Jan 11, 2020, 1:38 PM

#

And armada packs^

native oyster Jan 11, 2020, 1:38 PM

#

With 2 reputations that is 8 badges each, 10 if you get 3rd to 10 mil after the lock update

#

And then you have Epic armada packs

polar dune Jan 11, 2020, 1:39 PM

#

@native oyster dont understand what you said there

native oyster Jan 11, 2020, 1:40 PM

#

Loyalty packs give it and Epic armada rewards

#

¯\_(ツ)_/¯

#

Maybe they add some events in the future, but currently that is all unless you want to buy them for $$$

polar dune Jan 11, 2020, 1:49 PM

#

But I can only get the one loyalty pack and can not reduce the other factions

#

2 reputations?

#

Lock update?

native oyster Jan 11, 2020, 1:50 PM

#

Yes, you can have 2 positive factions by focusing on killing only one faction.

#

You need to keep them in balance

polar dune Jan 11, 2020, 1:51 PM

#

How do I do that ?

native oyster Jan 11, 2020, 1:51 PM

#

Yes, next week we are getting back update that will lock faction reputation when you reach 10 million mark. It will not go down whatever you do. But it can go up

#

You do it by killing only one enemy faction

#

Every red faction ship gives 2 positive reputations and a minus to 1. So you can easily have 2 positive reputations

#

So focus on killing only one faction

polar dune Jan 11, 2020, 1:53 PM

#

I am minus 1.9 mill on each of the other 2 factions

native oyster Jan 11, 2020, 1:53 PM

#

For example, I have both federation and klingons on 7 million. While Romulans are hostile

#

@polar dune grind and grind traders

#

They give a lot of reputation

polar dune Jan 11, 2020, 1:54 PM

#

Traders?

native oyster Jan 11, 2020, 1:54 PM

#

survey

#

That type of ship

polar dune Jan 11, 2020, 1:55 PM

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Ah miners

native oyster Jan 11, 2020, 1:55 PM

#

Yeah

#

Not players 😂 computer enemies

polar dune Jan 11, 2020, 1:59 PM

#

So to bring down the roms I need to hit?

#

Or to bring down Klingon?

limpid rampart Jan 11, 2020, 2:05 PM

#

@native oyster it only takes one line of code to fix. It shouldn't be postponed not procrastinated due to the EZ fix nature @burnt corals

polar dune Jan 11, 2020, 2:06 PM

#

Plus I have to restart game to enter my station

native oyster Jan 11, 2020, 2:06 PM

#

In coding there is NEVER only 1 line of code to change whatever is possible to change.

#

@polar dune yeah, they are working on fixing that

polar dune Jan 11, 2020, 2:07 PM

#

@native oyster so who do I need to hit to bring down roms or Klingon rep?

#

@native oyster been reporting the station issue for 2 months

native oyster Jan 11, 2020, 2:08 PM

#

Which 2 reputations do you want to have positive? @polar dune

polar dune Jan 11, 2020, 2:08 PM

#

Fed and either one of the other 2

nova panther Jan 11, 2020, 2:08 PM

#

Klingon will be easier to grind for you

native oyster Jan 11, 2020, 2:08 PM

#

Well then you hit the 3rd one that you don't want

nova panther Jan 11, 2020, 2:09 PM

#

So kill Rom traders

polar dune Jan 11, 2020, 2:09 PM

#

As I have no idea what the difference is

#

Thanks @nova panther and @native oyster

native oyster Jan 11, 2020, 2:09 PM

#

K'vort is easier to get if you are positive with Klingons. And you need a lot of crystals for everything

polar dune Jan 11, 2020, 2:10 PM

#

Rom traders it is, plus last question I need one BP for horizon lvl 31 traders and above for those?

native oyster Jan 11, 2020, 2:10 PM

#

When you get them to 10 million and it gets locked. You can start killing federation and Klingons to get 3rd faction to lock up. Then all 3 will be at 10 million. Then you can chose again which 2 you want to continue working on

#

@polar dune yes

polar dune Jan 11, 2020, 2:11 PM

#

As hit over 100 now and still no horizon bp

native oyster Jan 11, 2020, 2:11 PM

#

Bad luck

#

I have more than 400 I can't use

polar dune Jan 11, 2020, 2:11 PM

#

Sorry 100 boxes have been opened

#

So god knows how many traders I hit

nova panther Jan 11, 2020, 2:11 PM

#

Could you to please continue this discussion in either #🤝-help-each-other or #🌌-galaxy-chat.Will be hard for Kevin if he decides to answer questions

polar dune Jan 11, 2020, 2:12 PM

#

Sorry

#

Thanks for the help and better understanding

spice sluice Jan 11, 2020, 3:33 PM

#

📎 Screenshot_20200111-083234_Star_Trek_Fleet_Command.jpg

#

And yet it says not enough resources when I tap repair

native oyster Jan 11, 2020, 3:40 PM

#

@spice sluice there is a discrepancy between the client and the server, the app is underestimating the actual cost of the repair because it's not calculating the research buffs correctly, from your screens it looks like you need some dil

spice sluice Jan 11, 2020, 3:46 PM

#

Oookay.... so that needs to be fixed client side? Is that an update needed or do I have to address it somehow?

nova panther Jan 11, 2020, 3:47 PM

#

For now you can collect some more dil to repair it.Devs are working on it and hopefully it will be fixed soon @spice sluice

spice sluice Jan 11, 2020, 3:48 PM

#

I know bugs are always addressed by priority.... right. That was my guess. Well so long as it's on a list somewhere

nova panther Jan 11, 2020, 3:49 PM

#

It is on the list but no ETA 😐

#

And yes bugs get fixed by priority

spice sluice Jan 11, 2020, 3:49 PM

#

Word... bigger fish to fry lol

#

Ty

nova panther Jan 11, 2020, 3:50 PM

#

🖖

quaint oak Jan 11, 2020, 4:16 PM

#

Remember everybody, CodingIsHard™️

Nothing takes one line of code, it’s true. Sometimes all you have to do is change a number value.

And some things like officer abilities take more than a year to still be a work in progress.

exotic finch Jan 11, 2020, 4:59 PM

#

<@&509690795536941056> server 22 is down to just one node in yarda

📎 image0.png

half pawn Jan 11, 2020, 5:04 PM

#

Most all servers have 1 Yarda node

obsidian creek Jan 11, 2020, 5:20 PM

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Ours has been down to one for months now

noble moss Jan 11, 2020, 5:30 PM

#

Since last August I think

steady rivet Jan 11, 2020, 5:50 PM

#

The suggstions on how to restart when freezing yeaaaah no

#

Fix it how about that. There are so many bugs with how to fix on our end the best idea is the fix on your end like it should be. You made the game now fix it or dump it.

steady rivet Jan 11, 2020, 6:27 PM

#

Out of con trol

native oyster Jan 11, 2020, 8:19 PM

#

why my vemet-science officer needs a engineer badge to promote?

📎 vemet.jpg

native oyster Jan 11, 2020, 8:42 PM

#

He is trying to change job? 😂

#

Will forward it to devs. Well, not me, Batman will. 😂

nova panther Jan 11, 2020, 8:43 PM

#

😎

verbal hawk Jan 11, 2020, 9:10 PM

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Don’t use vent as cap, bugs everything. That’s why yarda is down to one node

silver nova Jan 11, 2020, 9:14 PM

#

Nope. I've been hit on a node with Vemet as captain. It resets when I reset. Get hit off the node first (send ship to system and wait a few mins)
2 nodes in my Yarda forever.

azure stirrup Jan 11, 2020, 9:16 PM

#

Crash. Can't enter base. Having to close and reopen game. Annoyed!

📎 Screenshot_2020-01-11-15-13-30.png

silver nova Jan 11, 2020, 9:16 PM

#

I use Vemet, Joaquin, Tpring/speed crew

placid radish Jan 11, 2020, 9:20 PM

#

@azure stirrup reported. They are working on it. It has been an ongoing issue

azure stirrup Jan 11, 2020, 9:24 PM

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Thank you. That is all. I enjoy your game keep up the good work!

hardy glen Jan 12, 2020, 1:27 AM

#

Were example servers still being looked for when your ship can reach an armada but you are told cant reach in time?

And is there an issue reported with chests not being received from armadas?

tepid flame Jan 12, 2020, 2:01 AM

#

Chest from armadas are no different than any other, it’s not guaranteed. It’s random if you get one or not

halcyon void Jan 12, 2020, 2:03 AM

#

In the Threat From Beyond Leaderboard event, I get full credit for plinking swarm 16s with my Franklin, but nothing for killing swarm 18s with my new Kumari. The Kumari kills do register in Threat From Beyond regular, but I’ve already filled that one. Server 32. Roawat.

halcyon void Jan 12, 2020, 3:02 AM

#

Just started getting credit for Kumari swarm kills. Maybe the app switching did it, but I did not reload.

kind vapor Jan 12, 2020, 3:02 AM

#

Strange thing:... i'm in the upper node mining, but i result mining ALSO in the bottom one... restarting the game doesn't fix it and other players of my alliance see the empty node as occupied.

📎 Screenshot_20200111-204904.png

#

Note that it says 0 node but 1m 38s to fill the cargo 🙂

real vortex Jan 12, 2020, 4:05 AM

#

Who do I send screen recording to for glitch

limpid rampart Jan 12, 2020, 4:33 AM

#

Correct me if I'm wrong. Shouldn't every single scout give 1 loot box with a message?

If that is so, this screenshot proofs that there's a bug in the app.

📎 image.png

#

More proof

📎 image.png

tepid flame Jan 12, 2020, 4:59 AM

#

@limpid rampart no not every scout drops boxes. A high % do but it’s like 70-80% chance

unreal pilot Jan 12, 2020, 5:55 AM

#

it's 75% drop on scouts.

nova panther Jan 12, 2020, 6:01 AM

#

90% for me 🤷‍♂️

unreal pilot Jan 12, 2020, 6:01 AM

#

rngjesus likes you.

#

usually closer to 90% for me too, but i sometimes get 3 or 4 in a row that dont drop, others in my alliance are reporting roughly 3/4 drop rate.

worldly lance Jan 12, 2020, 8:14 AM

#

My daily construction mission just finished only by sending help to a fellow. He did obviously finish that one building with speed-ups roundabout the same moment I sent the help.

frail granite Jan 12, 2020, 4:12 PM

#

Why won't my horizon cargo bay work on bases

verbal vapor Jan 12, 2020, 4:15 PM

#

Mission 'Parentage' has a Locate button in step 2 which should link to a ship SOMEWHERE (who the hell knows? it's not in the same system the story indicates it should be) in the Neutral Zone but it wrongly links to the Rator system.

quaint oak Jan 12, 2020, 4:44 PM

#

Turning two minute trips into ten minute trips. That’s just how scopely rolls.

📎 image0.png

nova panther Jan 12, 2020, 5:03 PM

#

@quaint oak you need higher warp for other way around

wise wing Jan 12, 2020, 5:16 PM

#

Not a new bug, just a question about a known issue. The FAQ in game says there's a fix being worked on so you can choose your server so you can play with friends. Is there any kind of ETA for when that will happen? Like even if it's sometime this year or not? :) Thanks

nova panther Jan 12, 2020, 5:21 PM

#

@wise wing no ETA 😐

wise wing Jan 12, 2020, 5:23 PM

#

Ok ☹️ I thought that might be the case. Any idea how to delete your save game? I deleted it from Google play, then uninstalled/reinstalled the game (in hopes of getting on same server). Instead, when logging into Google play afterwards, it put me exactly where I had been - as if I deleted nothing. Will support delete my file on the server to prevent this from happening so I get a shot? Or just wait it out?

nova panther Jan 12, 2020, 5:23 PM

#

@wise wing support can delete your account

#

But no idea how many tries it will take for you to get on the right server you want

wise wing Jan 12, 2020, 5:25 PM

#

Ok thanks very much 🙂 I can understand that. I figure if I try once and it still doesn't work, then I'll just wait it out. Thank you again. You're always very helpful, and I appreciate you taking the time to talk to me about a known issue 🙂

nova panther Jan 12, 2020, 5:29 PM

#

Np 🖖

tall bison Jan 12, 2020, 5:47 PM

#

So, interesting incident this morning. Got raided, I know big deal. Player sat on my base while simultaneous ships raided, with me watching and unable to raise shields. Finally had to kill and out of system ship and relocated. Second time this has happened with this particular player. Last time he followed me through 5 random relocations showing up within a minute at the new location. How many people can guess 5 random relocations and prevent shields from being raised?

nova panther Jan 12, 2020, 5:48 PM

#

@tall bison during an attack you cant shield.Either repair a ship or base or relocate.Repairing base or ships will give you a few sec and be fast put a shield

tall bison Jan 12, 2020, 5:49 PM

#

Since when. In the last 14 months I've always been able to raise shields during an attack on a base?

nova panther Jan 12, 2020, 5:49 PM

#

Since last update

tall bison Jan 12, 2020, 5:49 PM

#

and the random relocations, I didn't get that mod so i could follow another player through random jumps

nova panther Jan 12, 2020, 5:50 PM

#

If his whole alliance searching for you not hard to find a player

tall bison Jan 12, 2020, 5:52 PM

#

Yup, and its just coincidence that the whole system lags when this player goes into a system. Sounds like a contractor working for Scopely like the one whose base we cannot attack although it has no shields up.

#

Like one of the other mods said, we lose as soon as we become pay to play. Just didn't know how extensive the cheating was, now I do.

nova panther Jan 12, 2020, 5:54 PM

#

facepalm

#

Please do not accuse people with cheating without any kind of proof

tall bison Jan 12, 2020, 5:55 PM

#

I have proof. The one contractor's base is still out there. Screenshotted and reported to Scopely for months.

#

Nice they get a bonus based on their levels and kills.

quaint oak Jan 12, 2020, 6:01 PM

#

You just need higher warp to hit his base.

thorny ingot Jan 12, 2020, 6:17 PM

#

How high? I have a higher warp and level than him, yet the contractor can't be touched.

And on the other player who is using a mod... I was watching the raid.. multiple players pulling at the SAME time, I guess they changed that too, but just for that particular alliance. The player in question was sitting on top of Owls base while this was going on.

Also...this same player has been able to target me WHILE in a a fight with another player. I've actually watched my ship start fighting with him the millisecond the first fight is over. While his other ships are targeting and fighting other players.

I'm sorry...there is no way anyone is THAT good and fast without using a mod.

#

Oh and on finding after relocation...how about going to systems that are out of the ordinary...and within a minute being found. Maybe you think its that easy...but it really isn't.
Just dont want to admit that people use bots and mods and cheat

quaint oak Jan 12, 2020, 6:54 PM

#

I’m kidding, cause Batman said i/everyone needs higher warp to go less distance.

#

The targeting thing is legit. Just get close and target and hit the button repeatedly till the fight is over.

#

I wouldn’t be surprised if some people still have scottys workshop type access, so can find anybody instantly.

silver nova Jan 12, 2020, 7:10 PM

#

Ships can be targetted before the battle sequence is completely over.

#

Just like a base attack can begin before the previous attack is completely over.

#

It takes careful timing

opal lance Jan 12, 2020, 7:23 PM

#

So ship structure to make upgrading ships doesn’t work. I’ll add it to the list.

thorny ingot Jan 12, 2020, 7:27 PM

#

I understand the timing aspect of it. But this person can target 4 people at the same time.
He has also chosen to not level past 36, but yet can destroy ships almost twice his strength. Enterprise for enterprise and his will always win no matter how much stronger the other enterprise is. This is just an example of things that are happening with this particular player

silver nova Jan 12, 2020, 7:29 PM

#

so he put all his mats into ships and research instead of leveling up

#

and his setup isnt a simple smartphone

#

And I dont know how anyone would know or be able to confirm that the player in question actually works for Scopely

#

or does contract work for them either

thorny ingot Jan 12, 2020, 7:35 PM

#

You dont know the player, but maybe you do. He was always one for leveling up...and doing it right...he was always stronger than me...until now. I've passed him up over the past couple of months and I level everything correctly....he hasn't budged from 36...and I watch how he destroys higher level ships and bases as if they were low level . Oh...and I don't give him a chance to base me, I'm shielded always

We have proof of the contract player...the other one...never said he was

nova panther Jan 12, 2020, 7:43 PM

#

@silver nova not worth to discuss it

silver nova Jan 12, 2020, 7:43 PM

#

Gotcha

nova panther Jan 12, 2020, 7:44 PM

#

If someone wants to believe a player is cheater he wont change his opinion

shy void Jan 12, 2020, 7:57 PM

#

The effect of tritanium efficiency research isn’t reflected in the ship cost estimate for each part. I just upgraded a part that the estimate was 10.2 mil but after upgrading the part only about 8mil was deducted from my storage.

nova panther Jan 12, 2020, 7:57 PM

#

@shy void yes,known issue.Devs are working on it

shy void Jan 12, 2020, 7:58 PM

#

Thanks 🙏🏻

nova panther Jan 12, 2020, 7:58 PM

#

🖖

brazen mirage Jan 12, 2020, 7:58 PM

#

Why is it so hard to fix all the broken nodes in augment space yarda system...it frustrates players and I don’t get why it’s been months of this

nova panther Jan 12, 2020, 8:01 PM

#

I dont know either but Devs are aware of it and I believe they are working on a fix

brazen mirage Jan 12, 2020, 8:03 PM

#

Yeah I guess must be a massive problem involving hundreds of programmers 🤣

nova panther Jan 12, 2020, 8:07 PM

#

🤷‍♂️

brazen mirage Jan 12, 2020, 8:08 PM

#

I know nothing anyone can do

vocal tinsel Jan 12, 2020, 8:33 PM

#

games throws me out all the time

#

many people in my alliance is the same

nova panther Jan 12, 2020, 8:45 PM

#

@vocal tinsel you are using IOS?

vocal tinsel Jan 12, 2020, 9:34 PM

#

android

native oyster Jan 12, 2020, 10:31 PM

#

The bonus refin pack doesnt work same outcome as non pack....please fix.

limpid rampart Jan 12, 2020, 10:34 PM

#

FIX T'Laan' CAPITAN skill!!!!!!!!!
We've invested resources on this officer and trust that I would work but it doesn't!!!
I'm presenting only 2 of countless combinations and battles. T'Laan captain skill is NOT working and we are owed SHIP XP compensation

Fix it! Make her skill work! 🤬🤬🤬😡😡😡

📎 image0.png 📎 image1.png

quaint oak Jan 13, 2020, 1:34 AM

#

None of the xp officers have ever worked.
Because CodingIsHard™️

plush epoch Jan 13, 2020, 2:04 AM

#

@limpid rampart look at the amount of xp difference after each kill first, some abilities aren't applied until after combat

#

Same with research

grave stag Jan 13, 2020, 2:18 AM

#

My ipad keeps hitting an end statement. often just after digitizing, other at screen refresh.

limpid rampart Jan 13, 2020, 2:43 AM

#

@plush epoch no difference. The skill is broken (does not work)

verbal fox Jan 13, 2020, 2:52 AM

#

I should have reported this in the bugs section. I am lvl 17, and I do not get points for the solo swarm event if I kill lvl 18. Not tried anything above. Lvl 17 and below works fine. Any restriction because of my base level?

rapid tusk Jan 13, 2020, 5:54 AM

#

📎 Screenshot_2020-01-13-06-50-49-310_com.scopely.startrek.png

#

Station battle log broken

loud goblet Jan 13, 2020, 5:58 AM

#

Nope thats right, right there lol

frigid geode Jan 13, 2020, 8:07 AM

#

I think we'd like to see bug tracking, for bugs that do not provide in-game advantages, publicly listed. If you've had the bug for "No XP bonus from any officer" reported and logged for OVER A YEAR, you need to publicly own that shame. If, by some God-forsaken chance you do not have a bug tracking system more complex than sticky notes around the monitor of that developer that got fired last year... well... maybe get a bug tracking program in place. Heck, a public board would possibly empower users to vote up what they see as the worst, and you could actually prioritize based on your customer input. Craziness might ensue.

harsh summit Jan 13, 2020, 9:44 AM

#

LIES!! It said 100% for the last promotion, too. Only went to 75%. The next promotion displayed will only be 80%.

📎 image0.png

native oyster Jan 13, 2020, 9:58 AM

#

@harsh summit those descriptions can be bugged sometimes. Devs are working on it

#

@verbal fox no, it appears that many people have issues with lvl 18 swarms.

harsh summit Jan 13, 2020, 9:59 AM

#

Sounds like a content manager’s responsibility, but thanks for confirming.

#

Hey where’s my free shield btw? Lol

native oyster Jan 13, 2020, 9:59 AM

#

Not really, it's a coding issue

#

Free shied? I don't know anything about free shields..

#

runs away

#

😂

nova panther Jan 13, 2020, 10:00 AM

#

Come here you old Granny

#

You owe us a shield!

native oyster Jan 13, 2020, 10:02 AM

#

No hablo ingles

#

😂

harsh summit Jan 13, 2020, 10:04 AM

#

How about this one?
Initial scan before attack, and beginning/end of battle log. Look at hull strength numbers..

📎 image0.png 📎 image1.png 📎 image2.png

nova panther Jan 13, 2020, 10:05 AM

#

?

harsh summit Jan 13, 2020, 10:09 AM

#

My hull strength is always overinflated in scans, so my ship gets destroyed when I should have enough hull to win. Like a faulty gas gauge.

#

Even the hull display on the main screen is off vs the actual battle logs.

#

Come to think of it, the shield strength is misrepresented as well.

nova panther Jan 13, 2020, 10:12 AM

#

Ah yea

#

Scans are bugged and not only in PvE,base raids are bugged as well

harsh summit Jan 13, 2020, 10:16 AM

#

And then there’s the repair time bug..

📎 image0.png 📎 image1.png

nova panther Jan 13, 2020, 10:16 AM

#

Also known issue

harsh summit Jan 13, 2020, 10:17 AM

#

It’s like I’m buying a car and they slipped in the PermaPlate at the end.

nova panther Jan 13, 2020, 10:18 AM

#

Devs are aware of most of the bugs,just when they will fix is unkown 😐

native oyster Jan 13, 2020, 10:19 AM

#

But on the Bright Side, there is Kevin and he will relay everything we missed to the rest of the dev team

📎 IMG_20200109_121609.png

nova panther Jan 13, 2020, 10:20 AM

#

🤣

#

Poor Kevin 😐

spiral dawn Jan 13, 2020, 10:48 AM

#

Hi Players where can I issue a bug request?

nova panther Jan 13, 2020, 10:49 AM

#

@spiral dawn what is the issue about?

spiral dawn Jan 13, 2020, 10:49 AM

#

Yesterday I opened some chest and I have found three Kang BP

#

Today two more

#

But the total count of BP I own is two.

#

Looks like the yesterday bp have been not counted.

#

Unfortunately I've only noticed today (no screenshot), then I need someone who can look into my game profile to check this

nova panther Jan 13, 2020, 10:51 AM

#

Then in game supposrt can help you

#

Support can be contacted through various means.

In-Game:

Select your commander's badge in the top-left corner of your screen.
Select 'Settings'.
Select 'Help/FAQ'.
Select 'Lost Progress & Contacting Support'.
Select 'Contacting Support & Reporting Bugs'.
That article will describe the necessary details and remaining steps for you in order to create a ticket.

Web-browser: Be sure to include your PlayerID!
https://scopely.helpshift.com/a/star-trek-fleet-command/?p=all&contact=1

E-mail: Be sure to include your PlayerID!
startrek-support@scopely.io

Note:
Response times can be up to 5 business days, not including weekends or holidays.

Scopely Support

Star Trek: Fleet Command

Have a question? Search for answers

spiral dawn Jan 13, 2020, 10:52 AM

#

Cool, I'll go that way then thanks.

nova panther Jan 13, 2020, 10:52 AM

#

🖖

spiral dawn Jan 13, 2020, 11:07 AM

#

Nobody replies me :D

#

In the chat I mean

nova panther Jan 13, 2020, 11:21 AM

#

@spiral dawn wait please.They usually respond in a day

spiral dawn Jan 13, 2020, 11:22 AM

#

Oh indeed, I've read they can take up to 5 working days. I intended to wrote the chatbot did not give any "ok message received" message. Indeed I'll wait thanks for the guidance 👍

balmy prawn Jan 13, 2020, 12:48 PM

#

Klingon Mission "One Reaction" needs killing 10 Corvallens in Ophiuchi. There are no Corvallens in Ophiuchi any more. Also when Ophiuchi is now a Veteran system, the progression from storyline's previous mission's "kill a 900k yellow ship" to "kill 10x 2.4+million ships" seems broken.

#

📎 Screenshot_20200113-144311.jpg 📎 Screenshot_20200113-130801__01.jpg 📎 Screenshot_20200113-130756__01.jpg 📎 Screenshot_20200113-130752__01.jpg

#

Included the mission description and the 3 types of enemies in Ophiuchi.

mint sierra Jan 13, 2020, 1:00 PM

#

and it doesn’t get better:
but as far as I know, the description of the hostile are often incorrect in mission text, but it shouldn’t make any difference, which kind of hostiles you kill in that system.
and the mission ship is one of the left broken ones, it should be of 3,3 Mio. power.

📎 image0.png 📎 image1.png

balmy prawn Jan 13, 2020, 1:09 PM

#

Interesting that it should be around 3.3m, since all the other mission ships in Rom/Kli missions outside Dark Space have been under 2.2m.

mint sierra Jan 13, 2020, 1:12 PM

#

I noted the strength in an excel file, it was exactly 3,382.601 before.

nova panther Jan 13, 2020, 1:13 PM

#

@mint sierra @balmy prawn that mission hostiles are one of the few which didnt get fixed.Hopefully will be fixed soon

sleek fern Jan 13, 2020, 1:21 PM

#

Seems to be a new bug that mission legs are no longer being seen when you arrive at the point. You need to arrive then move off to trigger the next step.

native oyster Jan 13, 2020, 3:17 PM

#

📎 Screenshot_20200113-150519.png

#

hi, I have the ship blocked. it doesn't move anymore

scarlet stump Jan 13, 2020, 3:20 PM

#

Have u tried attacking a random hostile with one of your other ships?

native oyster Jan 13, 2020, 3:21 PM

#

[Spazio Lainey S:840804243 X:27.6084 Y:-31.65637]

#

no ... I try

#

I killed an enemy with another ship. nothing happens. the last thing I did was stop a return trip.

scarlet stump Jan 13, 2020, 3:27 PM

#

There is a link in the channel above this ("common fixes") that deals with stuck ships

nova panther Jan 13, 2020, 3:27 PM

#

@native oyster please contact support.They will unstuck your ship

#

@scarlet stump those only works if ship is stuck in combat

native oyster Jan 13, 2020, 3:28 PM

#

now I have to go to work ... maybe tonight it will unlock. thank you

nova panther Jan 13, 2020, 3:28 PM

#

Wont unlock without contacting support

#

Support can be contacted through various means.

In-Game:

Select your commander's badge in the top-left corner of your screen.
Select 'Settings'.
Select 'Help/FAQ'.
Select 'Lost Progress & Contacting Support'.
Select 'Contacting Support & Reporting Bugs'.
That article will describe the necessary details and remaining steps for you in order to create a ticket.

Web-browser: Be sure to include your PlayerID!
https://scopely.helpshift.com/a/star-trek-fleet-command/?p=all&contact=1

E-mail: Be sure to include your PlayerID!
startrek-support@scopely.io

Note:
Response times can be up to 5 business days, not including weekends or holidays.

Scopely Support

Star Trek: Fleet Command

Have a question? Search for answers

native oyster Jan 13, 2020, 3:29 PM

#

thank you all.

scarlet stump Jan 13, 2020, 3:30 PM

#

Do you know if they will be addressing the northstar's ship ability?

nova panther Jan 13, 2020, 3:30 PM

#

About how it doesnt show correct mining speed? @scarlet stump

scarlet stump Jan 13, 2020, 3:31 PM

#

Probably. It says it is mining slower than my horizon

#

I haven't timed it or anything

nova panther Jan 13, 2020, 3:31 PM

#

Yeah

#

It mines fast actually but it doesnt show correct speed

#

No idea if it will be fixed anytime soon,but I am sure Devs are aware of it

scarlet stump Jan 13, 2020, 3:32 PM

#

But it is working properly?

nova panther Jan 13, 2020, 3:33 PM

#

Yep

#

Time it and look at the result

scarlet stump Jan 13, 2020, 3:33 PM

#

Ok, thanks

dusty sky Jan 13, 2020, 3:48 PM

#

Anyone else having issues going from the game screen, clicking on station exterior, then station interior. My game just spins at preparing. I've cleared cash and restarted game and phone and it still occurs.

nova panther Jan 13, 2020, 4:23 PM

#

@dusty sky yes,Devs working on a fix

quick hedge Jan 13, 2020, 4:31 PM

#

I am gathering 2 star crystals and it is not adding to my refinery stock pile I’ve been stuck at 48,000 crystals for over a day now trying to mine Crystal

#

@nova panther

nova panther Jan 13, 2020, 4:33 PM

#

Any ss?

#

Ss your raw rss,mine some,ss again

#

Also please change your nickname @quick hedge

quick hedge Jan 13, 2020, 4:34 PM

#

This is my game name

nova panther Jan 13, 2020, 4:34 PM

#

You can change name just for this discord.(I am talking about emoji part)

quick hedge Jan 13, 2020, 4:35 PM

#

📎 image0.png

#

📎 image0.png

nova panther Jan 13, 2020, 4:36 PM

#

@quick hedge recall your miner and ss it again

quick hedge Jan 13, 2020, 4:36 PM

#

📎 image0.png

#

📎 image0.png

#

No changes

nova panther Jan 13, 2020, 4:37 PM

#

You need to recall miner so cargo can be added to base

quick hedge Jan 13, 2020, 4:37 PM

#

📎 image0.png

#

I did

nova panther Jan 13, 2020, 4:38 PM

#

🤔

#

Is there cargo in your miner? @quick hedge

quick hedge Jan 13, 2020, 4:39 PM

#

Yes over 5k

nova panther Jan 13, 2020, 4:40 PM

#

Hit the recall,let miner come to base and offload cargo then look at rss and send ss

quick hedge Jan 13, 2020, 4:42 PM

#

📎 image0.png

#

📎 image0.png

#

It’s giving me credits for 3 stars though. I can’t refine that yet

📎 image0.png

#

📎 image0.png

nova panther Jan 13, 2020, 4:44 PM

#

@quick hedge in which system are you mining?

quick hedge Jan 13, 2020, 4:45 PM

#

Jesus I don’t know I picked a spot and went Somewhere in the neutral zone close to home

#

📎 image0.png

#

I was still on that page 😂

nova panther Jan 13, 2020, 4:48 PM

#

@quick hedge were you mining 3g crystal instead of 2g?

quick hedge Jan 13, 2020, 4:48 PM

#

No

nova panther Jan 13, 2020, 4:48 PM

#

No idea what is the problem🤔

#

Can you try to contact support?

quick hedge Jan 13, 2020, 4:48 PM

#

📎 image0.png

#

I thought this was

#

How do I I tried to look for customer support

nova panther Jan 13, 2020, 4:51 PM

#

Support can be contacted through various means.

In-Game:

Select your commander's badge in the top-left corner of your screen.
Select 'Settings'.
Select 'Help/FAQ'.
Select 'Lost Progress & Contacting Support'.
Select 'Contacting Support & Reporting Bugs'.
That article will describe the necessary details and remaining steps for you in order to create a ticket.

Web-browser: Be sure to include your PlayerID!
https://scopely.helpshift.com/a/star-trek-fleet-command/?p=all&contact=1

E-mail: Be sure to include your PlayerID!
startrek-support@scopely.io

Note:
Response times can be up to 5 business days, not including weekends or holidays.

Scopely Support

Star Trek: Fleet Command

Have a question? Search for answers

spark flint Jan 13, 2020, 5:11 PM

#

@nova panther How do you attach screenshots if you send a message in-game? I can't seem to do it.

nova panther Jan 13, 2020, 5:15 PM

#

@spark flint do you use IOS?

spark flint Jan 13, 2020, 5:24 PM

#

@nova panther Android

nova panther Jan 13, 2020, 5:26 PM

#

@spark flint

📎 Screenshot_20200113-202549_Star_Trek_Fleet_Command.jpg

spark flint Jan 13, 2020, 5:27 PM

#

@nova panther I don't have that on my screen

nova panther Jan 13, 2020, 5:27 PM

#

Can you post an ss?

spark flint Jan 13, 2020, 5:30 PM

#

Nothing to click on the corner

#

📎 unknown.jpeg

nova panther Jan 13, 2020, 5:31 PM

#

Then try to contact them with a mail or website

spark flint Jan 13, 2020, 5:31 PM

#

5 days to get my rss back... 😦

nova panther Jan 13, 2020, 5:31 PM

#

What rss👀

spark flint Jan 13, 2020, 5:31 PM

#

I was farmed while bubbled.

nova panther Jan 13, 2020, 5:34 PM

#

Ouch 😐

spark flint Jan 13, 2020, 5:34 PM

#

Which is faster, email or website?

nova panther Jan 13, 2020, 5:36 PM

#

No idea.Same probably

solemn phoenix Jan 13, 2020, 5:36 PM

#

📎 Screenshot_20200114-013509_Star_Trek_Fleet_Command.jpg

spark flint Jan 13, 2020, 5:36 PM

#

Website it is. Thanks for the help.

solemn phoenix Jan 13, 2020, 5:36 PM

#

Ghost housing in all the systems I go to..

nova panther Jan 13, 2020, 5:37 PM

#

Restart the game @solemn phoenix

solemn phoenix Jan 13, 2020, 5:41 PM

#

Thank you @nova panther ! Worked like a charm..

spark flint Jan 13, 2020, 5:43 PM

#

@nova panther Once I start a conversation, then I can add the screenshots.

nova panther Jan 13, 2020, 5:44 PM

#

Ah

tacit orchid Jan 13, 2020, 6:29 PM

#

I can't log back into the game. I've tried uninstalling and reinstalling the game and I still have the same problem

#

When logging in, it stops at 73% loaded

primal sun Jan 13, 2020, 6:34 PM

#

@warm gazelle. It happened to me but that was about 2 months ago. I just let it cause it did not do it again. Just letting you know.

tacit orchid Jan 13, 2020, 6:35 PM

#

How long did it take to get back to normal?

nova panther Jan 13, 2020, 6:46 PM

#

@tacit orchid can you change connection type and try again?

neat swan Jan 13, 2020, 7:03 PM

#

Explain this? Others saw an open node. Someone went to grab the empty node with a warship, it looked to him like an empty node, my miner was killed. On reset and clear localizations, my Frankie above was destroyed. there was no attack, nor was my Frankie attacked. There is not battle report to explain the Frankie being destroyed.

📎 image0.jpg

frail granite Jan 13, 2020, 8:12 PM

#

My horizon cargo bay dose not except loot when raiding bases and dose not record the hit I used as ship B 6 times

📎 Screenshot_20200113-150401_Star_Trek_Fleet_Command.jpg

quaint oak Jan 13, 2020, 8:23 PM

#

This pilot gets paid by the hour, so never takes a direct path.

#

📎 image0.png

lime night Jan 13, 2020, 8:48 PM

#

I just tried to reset my mining node but when I hit the mining button it recalled my ship. I had another ship in system and it did the same thing.

mighty panther Jan 13, 2020, 9:23 PM

#

upgrading ships still causes stucking the client at that point (white wheel of death on the button when pressed)

#

@quaint oak shorter route being ?

quaint oak Jan 13, 2020, 9:41 PM

#

Shouter route being straighter lines and no sharp angles.

#

Because come on......

📎 image0.png

#

Golden ratio isn’t a good flight path.

silver nova Jan 13, 2020, 10:50 PM

#

That's really splitting hairs. What does it matter?

#

Lots of celestial objects to navigate around in space

#

Nebulae, asteroid fields, the Murasaki effect...

#

They called that a quasar in TOS, but maybe they meant pulsar

vocal tree Jan 13, 2020, 11:08 PM

#

Help. My shiphas been stuck on a mission planet since yesterday. Error shows ship is docked another error shows its warping. I reset game and phone. I even deleted app. I can even have someone kill me because it's in a planet. 😂Also tired of ships getting stuck in battle and not being able to enter my station without having to reset every time. Please fix this soon.
Thank you. 😊

silver nova Jan 13, 2020, 11:16 PM

#

@vocal tree Your best bet is Customer Support. Give them info about Drydock, ship and captain

#

Seen this (new) bug on mines. First I've heard of stuck on a mission planet

vocal tree Jan 13, 2020, 11:21 PM

#

I emailed,them sent play store message, sent discord messages. At a standstill.Havent heard anything from them. I feel this is my last resort. All I can do is wait I guess. 😴

silver nova Jan 13, 2020, 11:22 PM

#

Did you open a support ticket in game?

vocal tree Jan 13, 2020, 11:22 PM

#

I don't know how. 😆

#

It said to go to customer support in discord and it led me here.

silver nova Jan 13, 2020, 11:25 PM

#

Instructions can be found here #557163704383438850 if you scroll up a bit

vocal tree Jan 13, 2020, 11:26 PM

#

Ok. I'll check out out. Thank you. 😊

silver nova Jan 13, 2020, 11:26 PM

#

One of the moderators here can help escalate your complaint too.

#

They should be around here somewhere.....

#

@mild pagoda

mild pagoda Jan 13, 2020, 11:29 PM

#

Yea best bet is in game ticket. CS can send it to right ppl.

#

If they cannot come back here.

quaint oak Jan 13, 2020, 11:31 PM

#

@silver nova Going 3x the distance is ‘splitting hairs’? Ok, enjoy the extra travel time.

vocal tree Jan 14, 2020, 12:03 AM

#

@CheapWhisky I think I may have gone to the right place. Im no techie😆 I couldn't send a screenshot. Thanks for your help guys. I really hope it doesn't take 4-10 days to fix. I have events to help win for my peeps. 😆 If you can move the fix along quicker... That would be awesome!!
😉👍 click

silver nova Jan 14, 2020, 12:06 AM

#

Screenshots aren't always necessary. If you got to the support dialog screen and included relevant info along with your player ID, that should work.

#

Check back in a few hours - maybe tomorrow. They might need more info to resolve your issue @vocal tree

vocal tree Jan 14, 2020, 12:12 AM

#

Ok.I sent them my game ID and my ship name. With specific detail. I appreciate your help. Thank you lots!! i'll still see what tonight brings. 😆
Have a good evening. 😊

native oyster Jan 14, 2020, 12:12 AM

#

Warp Range 47? But 45 makes it?

📎 image0.png 📎 image1.png

silver nova Jan 14, 2020, 12:14 AM

#

Ship B takes a different path

#

Nekosa is warp 40

#

Ship A wants to go through a warp 47 system for some reason, but it can't go either way

mild pagoda Jan 14, 2020, 12:33 AM

#

@vocal tree make sure you include what platform the ship is supposed to be docked in in the ticket. They will ask for it

vocal tree Jan 14, 2020, 12:36 AM

#

Ok. Thank you. 😉

#

Even tho I sent it out already😂

sonic dawn Jan 14, 2020, 12:37 AM

#

Anyone seen an issue where you hit refine, and then nothing happens. I didn't get any return, didn't take my rss, and now I have to wait another 10 hours before I can refine again.

📎 Screenshot_20200113-173440.jpg

mild pagoda Jan 14, 2020, 12:38 AM

#

It helps them track it down on their end

sonic dawn Jan 14, 2020, 12:38 AM

#

Just saw this screen for all refinery's after waiting.

mild pagoda Jan 14, 2020, 12:39 AM

#

@sonic dawn file a ticket. But my guess is it was lag in server. You prob got refine but it didn’t show you the screen

sonic dawn Jan 14, 2020, 12:39 AM

#

I will file a ticket, but no additional refined materials are showing.

vocal tree Jan 14, 2020, 12:40 AM

#

Ok.. I guess i'll wait till they get back to me. Im tired of messing with this situation now. Thanks. I appreciate you too.😊

dapper nebula Jan 14, 2020, 1:58 AM

#

I was recalling Ship-A and cancelled mid-warp to redirect it, now it’s stuck in oblivion and I can’ recall it or use it. I also can’t move my base because it’s not at the dock. My ship is lost in the either. I cleated localization several times, tried it on another device, how do I get my ship back?

📎 image0.png

cloud basin Jan 14, 2020, 3:15 AM

#

File a ticket with cs that includes your player Id what dock it is on and what ship it is

static stirrup Jan 14, 2020, 3:27 AM

#

Okay, this is a weird bug. I was mining in P’Gem when my node zeroed. I pulled off the node only to find it still zero. Had another ship and tried to mine but it said Ship D was on the node, even though it was beside it. I recalled ship D and it showed home even though when I tried to mine with another ship, it’s said Ship D was on the node. Recalled everything, reset the game twice, still node was empty, showing a zero node and not allowing me to reset the mine. Another player attacked the node to help me out. My ship, which was docked at my base, suddenly appeared in combat to me and the other player. My ship was destroyed and appeared at the dock damaged. I repaired it and then it allowed me to take the node. During her attack, a teammate was watching and didn’t see the attack happening while it was occurring. He only saw her ship take an empty node, then my repaired ship come out and get the node from her willingly. This is a very weird bug; however, my teammate stated it happened to him yesterday. It also happened to the player who attacked me. It is how she knew what to do from a few days ago to her. Weird bug!

#

Tddthat1matt, same thing has happened on the refinery to me twice.

hushed wind Jan 14, 2020, 6:33 AM

#

📎 Screenshot_2020-01-14-07-26-51-659.jpeg 📎 Screenshot_2020-01-14-07-26-43-514.jpeg

#

Can Not repair even Not after restart

cloud basin Jan 14, 2020, 6:35 AM

#

contact cs in game... let them know ship and dock

polar dune Jan 14, 2020, 6:41 AM

#

Morning all, is this bug known to the mods? Mining get attacked , mined materials dont show up against dailies ?

shrewd ledge Jan 14, 2020, 9:11 AM

#

📎 Screenshot_20200114-101050.png 📎 Screenshot_20200114-101006.png

#

Stuck,and now useless

native oyster Jan 14, 2020, 9:54 AM

#

@hushed wind @shrewd ledge contact support in game, they are the only ones that can reset your ships

polar dune Jan 14, 2020, 1:41 PM

#

@native oyster Morning all, is this bug known to the mods? Mining get attacked , mined materials dont show up against dailies ?

native oyster Jan 14, 2020, 1:51 PM

#

Only if you are hit before the dailies reset

#

@polar dune best course of action would be to contact in game support, they can see when you were hit, and pass on if it's a bug

torpid whale Jan 14, 2020, 1:55 PM

#

For the « oracle de la fin » mission , We are requested to kill 10 kriosian rebels… there are NO kriosian rebels in this system !

nova panther Jan 14, 2020, 2:01 PM

#

@torpid whale kill any hostiles in that system

vale grail Jan 14, 2020, 2:42 PM

#

the ever annoying ship stuck in combat bug that Scopley can't seem to ever fix.

polar dune Jan 14, 2020, 2:49 PM

#

Thank you, will do so.

willow forge Jan 14, 2020, 3:49 PM

#

So remember when you could bubble during attack on base and base would get stuck? Now you can’t bubble until after attack. But when there’s an attack like a feeding frenzy of tons of miners or a single player hiring with multiple miners with no pause, you can’t bubble. Just watch. So Scopley this needs to be fixed.

nova panther Jan 14, 2020, 4:05 PM

#

@willow forge you can repair base or ships in order to gain some time to allow you shield

frozen jacinth Jan 14, 2020, 4:33 PM

#

📎 Screenshot_20200109-142029.png

#

This happens every time I try to attack a hostile in this area of the system

#

It goes to the Armada instead of attacking the hostile

sacred radish Jan 14, 2020, 5:02 PM

#

I didn't get my ferengi d'vor blue prints added after raw platinum conversion. Is this a known issue?

#

Restarted the game just in case, to no avail

nova panther Jan 14, 2020, 5:04 PM

#

@frozen jacinth server lag and your internet connection

#

@sacred radish what Dvor bps?

sacred radish Jan 14, 2020, 5:08 PM

#

When converting raw platinum you have a chance of getting fr. Bps

nova panther Jan 14, 2020, 5:08 PM

#

No 👀

#

What is platinum btw?

#

Plutonium?

sacred radish Jan 14, 2020, 5:09 PM

#

Latinum (spell check intervention)

nova panther Jan 14, 2020, 5:09 PM

#

You dont get Dvor bps you get parts to upgrade Dvor

#

📎 Screenshot_20200114-201022_Star_Trek_Fleet_Command.jpg

#

You get these from refinery

sacred radish Jan 14, 2020, 5:11 PM

#

Exactly

#

And they're not added

#

You mine rose latinum, you convert them into usable latinum in the refinery and with the conversion you have chance of getting ferengi blue prints.

#

Raw not rose)

nova panther Jan 14, 2020, 5:15 PM

#

(There arent called blueprints)

#

Send an ss of your inventory (this tab) @sacred radish

📎 Screenshot_20200114-201523_Star_Trek_Fleet_Command.jpg

sacred radish Jan 14, 2020, 5:17 PM

#

Got it.

#

Ok all good. Thanks

nova panther Jan 14, 2020, 5:18 PM

#

🖖

kind vapor Jan 14, 2020, 6:10 PM

#

I've found 2 Glitches: 1) If your miner get killed while mining with VEMET as commander, the ship is still there but the node get screwed up. Still consider you mining even if it is empty and it is locked until your ship reach back the base. 2) Faction mission in Lorillia is active also if i've done the Klingon one time ago. Of course it needs "Peace in our time" done.

silver nova Jan 14, 2020, 6:15 PM

#

Vemet bugging nodes is more of a display error. Get hit off the node first

nova panther Jan 14, 2020, 6:16 PM

#

Please dont get killed with Vemet as cap on a node 🙏

#

Your server might start to hunt you down

#

@kind vapor check #557163704383438850 for number 2

kind vapor Jan 14, 2020, 6:17 PM

#

Ty 🙂 will try to let them kill me before start to mine LOL

silver nova Jan 14, 2020, 6:17 PM

#

The whole point of using Vemet is to hit the hunter chasing you, get resurrected (Vemet) and mine in peace after

nova panther Jan 14, 2020, 6:17 PM

#

Yep

half pawn Jan 14, 2020, 6:18 PM

#

So I wanted to recycle my tier 6 Horizon, pulling it up I viewed what was going to be given to me in the way of RSS. I left the recycle window to check the individual systems I was going to use the rss for to update and then went back to the recycle and began the process. Turns out the Tier 9 maxed horizon I had jumped ahead of the tier 6 (which I find to be impossible but it happened) and now the Tier 9 is being recycled in stead of the tier 6.

In game help is unable to provide assistance. I cannot believe that this cannot be stopped.

I would like a better explanation than “I’m sorry it can’t be undone”. We are in a digital game and not a real world situation where the scrap machine is destroying something. I just find it hard to believe we can’t fix this error.

@nova panther

nova panther Jan 14, 2020, 6:23 PM

#

Ah 😔

#

But .... I cant do something support cant

covert trout Jan 14, 2020, 7:13 PM

#

Last night in Daily Goals, killing Swarm 35 was not getting points for the Swarm daily requiring kills of swarm level 15+. I had to kill level 32 Swarm to get that to count.

noble moss Jan 14, 2020, 10:19 PM

#

@grim shard - I'm deleting your post because you have personal information in it that we wouldn't want others to have. Below are instructions for contacting support:

Support can be contacted through various means.
In-Game:

Select your commander's badge in the top-left corner of your screen.
Select 'Settings'.
Select 'Help/FAQ'.
Select 'Lost Progress & Contacting Support'.
Select 'Contacting Support & Reporting Bugs'.
That article will describe the necessary details and remaining steps for you in order to create a ticket.

Web-browser: Be sure to include your PlayerID!
https://scopely.helpshift.com/a/star-trek-fleet-command/?p=all&contact=1

E-mail: Be sure to include your PlayerID!
startrek-support@scopely.io

Note:
Response times can be up to 5 business days, not including weekends or holidays.

Scopely Support

Star Trek: Fleet Command

Have a question? Search for answers

swift dust Jan 15, 2020, 2:48 AM

#

Visual Bug Shield where there is none...

📎 Screenshot_2020-01-14_at_9.png

native oyster Jan 15, 2020, 6:58 AM

#

There is a difference between the hull health displayed and the real hull health as shown in the battle report.

📎 Screenshot_20200115-075430.png 📎 Screenshot_20200115-075448.png

#

Announcing bug fixes with full of bugs? this is illogical 🤔

📎 image0.png

#

@native oyster learn how your officers work 😉

#

@native oyster they worked differently a few weeks ago

gritty cloud Jan 15, 2020, 8:54 AM

#

My station was attacked despite having a 12 hr shield up ... wtf <@&509690795536941056>

📎 image0.png 📎 image1.png 📎 image2.png

fallen scaffold Jan 15, 2020, 8:54 AM

#

Probably been done before, but I have a ship lost in space! Cannot recall, says it is docked and sitting by itself in a system but not visible in that system. Any thoughts?

real rover Jan 15, 2020, 9:04 AM

#

📎 Screenshot_20200115-160333.png

#

I ran out of dili tokens. 😐

scenic lynx Jan 15, 2020, 9:08 AM

#

Saw the post about a patch, no patch, looked in the play store, last update was in December. When is the patch becoming available?

magic horizon Jan 15, 2020, 11:11 AM

#

@scenic lynx patch was automatically added without any maintenance downtime or client update. It was a server side tweak. It is now active, enjoy! 🖖

sly venture Jan 15, 2020, 1:59 PM

#

📎 Screenshot_20200115-121048_Star_Trek_Fleet_Command.jpg

nova panther Jan 15, 2020, 2:00 PM

#

Contact in game support

#

They can recall your ship

sly venture Jan 15, 2020, 2:01 PM

#

My ship is stuck here, I've recalled my ship several times restarted my game, I've reinstalled the game and it still won't move so and help would be much appreciated.

#

I have

nova panther Jan 15, 2020, 2:01 PM

#

Then wait for them to fix it

#

Usually takes 1 day

sly venture Jan 15, 2020, 2:02 PM

#

I need it now lol

#

But thanks anyway

nova panther Jan 15, 2020, 2:03 PM

#

🖖

near pivot Jan 15, 2020, 2:25 PM

#

is this right?

#

📎 unknown.png

#

📎 unknown.png

magic horizon Jan 15, 2020, 2:29 PM

#

Yes, it is correct. More to the point, are you seriously investing in a t8 Kumari? Those mat & res would be better spent on a lvl 26 faction ship.

austere bolt Jan 15, 2020, 3:30 PM

#

Weird glitch where I moved off a node to put my miner on, my ship looked like it had moved away yet was targetted and hit by hostile.

#

📎 Screenshot_20200115-152309_Star_Trek_Fleet_Command.jpg 📎 Screenshot_20200115-152325_Star_Trek_Fleet_Command.jpg 📎 Screenshot_20200115-152346_Star_Trek_Fleet_Command.jpg

#

📎 Screenshot_20200115-153032_Star_Trek_Fleet_Command.jpg

#

3 hour repair and loads of resources cost.

#

Pic 2 shows where my Kumari was, but pic 1 shows it still on the mine and hostile hits it, even though it was not there by my pic.

plush epoch Jan 15, 2020, 3:58 PM

#

😐

glacial sluice Jan 15, 2020, 5:10 PM

#

Please fix the app crashes it went from ridiculous to insane amount of crashes keeps getting worse. Latest ios IPAD 2018

tough verge Jan 15, 2020, 5:11 PM

#

So just yesterday I was only 1 level away from maxing out my bones and he was at 23k power

📎 20200115_110939.jpg

#

Today I maxed him out and now he's under 11k?

📎 20200115_110954.jpg

#

What happened over night?

flint obsidian Jan 15, 2020, 5:12 PM

#

24 hours left on a 3 day peace shield and all ships in station.

📎 Screenshot_20200115-090008_Star_Trek_Fleet_Command.jpg

nova panther Jan 15, 2020, 5:13 PM

#

@tough verge nothing happened.Put him in a ship,will go higher

#

@flint obsidian contact in game support

#

I used a 3day shield but nothing happened 🤷‍♂️

flint obsidian Jan 15, 2020, 5:14 PM

#

@nova panther Ticket submitted, but this is getting old. It's been around for too long.

nova panther Jan 15, 2020, 5:14 PM

#

Too long?

flint obsidian Jan 15, 2020, 5:15 PM

#

The shield bug. I'm not the first one in my alliance to be hit, but it hasn't affected me in over 6 months. I've had players quit over this bug.

nova panther Jan 15, 2020, 5:17 PM

#

This bug has been fixed in the past.What happens to most people is either they hit someone mistakenly(probably while they are drunk or sleepy) or they put a shorter shield than they wanted to put.

#

Support will tell you what happened and you lost your shield.I am 85% sure it is a player error

flint obsidian Jan 15, 2020, 5:19 PM

#

I was sound asleep when it happened. I'll wait and see what support has to say. I'm not going to rage quit over this, but it is annoying.

nova panther Jan 15, 2020, 5:20 PM

#

I am sure it is annoying but from what I know this bug has been already fixed

flint obsidian Jan 15, 2020, 5:23 PM

#

Maybe it's a new unintended consequence of the latest fix. My shield was up when the fix occurred, so maybe the patch effectively wiped out existing shields.

nova panther Jan 15, 2020, 5:25 PM

#

I have 2hours left of 3 day shield right now so dont think so 🤷‍♂️

flint obsidian Jan 15, 2020, 5:26 PM

#

Maybe check with someone on your server and ask what they see. I'm still showing my shield is up, but maybe server side it's showing down.

nova panther Jan 15, 2020, 5:28 PM

#

Will do 👍

vocal tree Jan 15, 2020, 5:43 PM

#

Nice bug fixes @Scopley. How about fixing my ship has been stuck for 4 days. Ticket was sent well over 24 hours. Still no response.👎

native oyster Jan 15, 2020, 6:03 PM

#

Idk what you all did with the latest patch. But you just shut down my ability to mine data or in hostile space. For weeks, I have been using Vemet as my captain to go into Aug space. Inlet me weak ships get hit by the hostiles. Vemet resurrects it and I peacefully mine data. I log in this morning. Launch my envoy down to aug space. First hostile hits, vemet resurrects, then instantly another hostile spawns in to attack. This happened twice. Thanks for locking me out of all aug space and any hostile space to be able to go mining. Thanks for waiting months of building up rom rep just to get vemet for this purpose, and now you change the gameplay.

native oyster Jan 15, 2020, 6:21 PM

#

@vocal tree tickets are resolved in 1-5 business days

nova panther Jan 15, 2020, 6:22 PM

#

If not tag a mod in here

native oyster Jan 15, 2020, 6:22 PM

#

@native oyster Vemet wasn't changed at all, still working for me. And that resurrection bug happens sometimes. Bad day 😂

nova panther Jan 15, 2020, 6:24 PM

#

@native oyster and about patch,they gave us a 10m rep lock your rep wont go down 10m plus a auto shield bug fix

#

Which you can know if you read #⭐-official-announcements

obtuse gale Jan 15, 2020, 6:27 PM

#

Game won't load. Other games load/play/sync fine. Tried restart. Tried delete/re-install to no avail. Contacted customer support.

📎 image0.png

native oyster Jan 15, 2020, 6:30 PM

#

@obtuse gale have you restarted your phone/pc? Changed network?

native oyster Jan 15, 2020, 6:46 PM

#

@nova panther well idk...you say it is a bug...I say it has not happened to me before until today....so I mentioned it cause it happens every time I go into aug space now...making me unable to play that content

nova panther Jan 15, 2020, 6:47 PM

#

You can still mine in aug

#

Use 2 ship trick 🤷‍♂️

drifting iris Jan 15, 2020, 7:04 PM

#

@nova panther can you confirm that in your game 'threat From Beyond' is missing in events? many of us only see 'threat from beyond - heroic!'

nova panther Jan 15, 2020, 7:04 PM

#

As I did many times in other channels

#

Yes

#

We asked and waiting for an answer

drifting iris Jan 15, 2020, 7:05 PM

#

sorry. need to search first. bah. I should know better.

nova panther Jan 15, 2020, 7:05 PM

#

😂

forest cedar Jan 15, 2020, 7:05 PM

#

So I still am experiencing issues with these armadas I show up to the Armada I’m entered into it the countdown clock starts I watch it took down with me in the Armada I’m nowhere near the bottom so I’m not getting kicked out because of the size of my shit up and it hits zero my ship goes into sleep mode for a second everyone else’s ship attacks the Armada and mine does nothing and then I get no points for the armada kill sometimes The others in the Armada lose because I wasn’t included this is happened at least a dozen times to me now and I am getting tired of it there are no battle reports to show because it doesn’t include me in the initial hit and I don’t think that this is right when we you ask us to pay for these things 100 bucks at a time this needs to be addressed I am at the Armada I am entered into it and about 50% of the time I get kicked at the very last second when it hits zero it says I’m in it everyone else says I’m in it and then people are like wow what happened to you buddy why are you not and now we lost it’s not fair and it needs to be fixed and figure it out I’ve been complaining aboutThis for the last three times if these events have been going on and I get blown off in the in game chat with scope please representatives they tell me that what’s happening isn’t happening it is happening I am getting not included and it’s ridiculous especially when you’re asking us to pay for these things like this this is happening in rares and Epix

drifting iris Jan 15, 2020, 7:05 PM

#

I can kill a ton of lvl15 swarm for the regular one. so no worries if it gets added late.

native oyster Jan 15, 2020, 7:14 PM

#

@forest cedar there's a dev Kevin here, specifically here for Armada issues. Please contact him with that issue in pm

https://discordapp.com/channels/509679626763632640/509686569649831936/664766021772509204

#

It's up in pinned messages in this channel, but the link works too

forest cedar Jan 15, 2020, 7:22 PM

#

@warm gazelle hey buddy I know you’re trying to track down issues with these armadas the issue that I have is that I enter the Armada circle I join the Armada the countdown clock starts I will sit there the entire time and watch the clock countdown to zero then my ship will go into like a sleep mode with disease there for a second all the other ships in the Armada will begin the attack and then I get dropped no battle report no attack no nothing even my guys are like what happened to you did you move your ship or something and I don’t move my share pay nothing it just doesn’t add me to the Armada it has happened at least a dozen times to me now over the course of the last couple of months and that happens on all of them that uncommon is the Rangers and the Epix is just kind of disheartening when it happens on epic are rare and my team fails because he didn’t except me and the countdown I don’t know what’s going on I am move my ship a little make sure that I am in the countdown clock it shows me that I’m in the Armada everyone else’s it shows that I’m in the Armada all the way up until the very last second when I hit zero and then I’m not included so I don’t know if thisThe problem the others are having but it has happened to me many many times and I just don’t understand it doesn’t happen all the time I thought maybe it was a officer that I had or something like that but now happens that every different ship that I have it’s happened to you on different occasions it’s like I have a 50-50 chance that I’m going to get included or booted

native oyster Jan 15, 2020, 7:32 PM

#

@forest cedar I meant send it as a private message with your player ID

flat merlin Jan 15, 2020, 7:48 PM

#

It looks like aramadas are not respawning on server 139

vocal tree Jan 15, 2020, 8:16 PM

#

@Havana Ok. Thank you. It said they will notify you in 24 or so. Been about 2 days already havent heard anything. Im just losing my interest in the game.

ornate light Jan 15, 2020, 8:31 PM

#

server EU-157. There is no any armada to be found. Something is strange there

dire garden Jan 15, 2020, 8:45 PM

#

Not only am I "missing" the Threat From Beyond normal event but I also noticed since yesterday that there is a new glitch (at least for me) wherein I am using the same ship and crew I always use for swarms but they are doing FAR more hull damage than previous and FAR less shield damage. Therefore it is taking FAR longer and FAR more resources/time to complete the events as I am constantly repairing, burning up speedups and flying back to kill more.

glacial sluice Jan 15, 2020, 8:45 PM

#

swarm have no shield?

nova panther Jan 15, 2020, 8:45 PM

#

facepalm

dire garden Jan 15, 2020, 8:50 PM

#

yes, swarm have no shield

#

I checked my combat logs and what usually averaging 16-17 rounds per kill is now taking over 30

glacial sluice Jan 15, 2020, 8:51 PM

#

different system with higher lvl swarm, nothing changed for me and i killed tons

#

or maybe wrong officer setup makes alot of difference with swarm

native oyster Jan 15, 2020, 8:56 PM

#

@nova panther the two shop trick is not the point...the point is I spent months building up a rep that I was negative in cause our server was trash when game was released and I could only mine 3* gas before i quit for awhile. Cause people were clearing systems just "cause" when game launched. So now, i spend months building up the rep i wanted, got an officer that has always worked this way, just to find out it is a bug or some other "thing", that is not working correctly. Considering how much money scopley had made from the whales. Not only should there be more content to do, not just events. But the bugs NEED to be fixed, and abilities need to be better explained.

nova panther Jan 15, 2020, 8:57 PM

#

@native oyster Vemet does work 🤷‍♂️

#

I just tested and it worked

#

If you are still having this issue please contact in game support because no one in here can help you 😐

native oyster Jan 15, 2020, 8:58 PM

#

And because our server is still trash.....just trying to get the dailies done for the token, is turning into a full time job...so it is just frustrating when stuff sometimes works and sometimes does not

silver nova Jan 15, 2020, 9:00 PM

#

I just noticed I'm down to 1 functioning node in Yarda.

#

On server 21... good thing nobody ever mines there

glacial sluice Jan 15, 2020, 9:00 PM

#

same here on 139 forever

dire garden Jan 15, 2020, 9:10 PM

#

@glacial sluice I have been using Cdt Uhura, Cdt Kirk and T'laan for months on swarm, I am lvl 26 with a 300k power ship hitting lvl 28 swarms. After yesterdays event reset (9am PST) I went to do the swarm events and the number of 28s I could hit in one run as well as what showed in my battle log changed drastically. I tried clearing the cache, uninstalling the game and so on, no changes in my officer setup. Only "change" was the announcement that Scopely had "fixed" a couple things yesterday and now this as well as the "missing" swarm event that others have reported.

native oyster Jan 15, 2020, 9:23 PM

#

For killing mission enemys i actually earn armadaevent Points. I didnt start or take part at an armada but i am at Rank 88 at solo armada event.

glacial sluice Jan 15, 2020, 9:29 PM

#

what i heard but cannot confirm could work is drag all officers off, confirm changes and replace, but thats for when power lvl is shown incorrectly.

dire garden Jan 15, 2020, 9:30 PM

#

Ill give that a try once my repairs are done, lol

glacial sluice Jan 15, 2020, 9:31 PM

#

which for me has never worked. the power i see in my battle log and my alliance mates see differs approx 20K from what i see for my ship, but well multiple support tickets later i gave up and assume my ship is off base what i see on base.

dire garden Jan 15, 2020, 9:32 PM

#

oh no, your ship power on base vs off base is supposed to be different, Ive always noticed that

glacial sluice Jan 15, 2020, 9:33 PM

#

no, example my ship is 600k on base as i see it, i take it off base i see 580, ask an alliance mate what they see, they see 600k, i shoot an npc i see 600 in the log.

#

but my ship shows as 580k for me

dire garden Jan 15, 2020, 9:34 PM

#

oh gotcha, that is weird

native oyster Jan 15, 2020, 9:41 PM

#

Hi, why is there no uncommon targets for armadas... ironically I can only find rare or epic? Where is the respawning?

#

Killed

#

Respawn for Armada targets is still unknown but should be few hours

glacial sluice Jan 15, 2020, 9:44 PM

#

armada is useless the way it is now

native oyster Jan 15, 2020, 9:52 PM

#

¯\_(ツ)_/¯

carmine spoke Jan 15, 2020, 9:53 PM

#

We have a swarm event missing

native oyster Jan 15, 2020, 9:55 PM

#

Everyone is missing 1 swarm event

glacial sluice Jan 15, 2020, 9:56 PM

#

actually im missing 6, more swarma is good 🤣

native oyster Jan 15, 2020, 10:01 PM

#

😂

crystal knoll Jan 15, 2020, 10:07 PM

#

The ‘invalid warp path’ issue has been going on for me for months. I’ve reported multiple times to Scopely, and they just give me the ‘we’re working on it, and we’ll let you know’. Don’t call us.. we’ll call you. How many others are having this issue?

#

I’m at the point where I can’t do anymore missions, so it’s about to hold me up.

acoustic oxide Jan 15, 2020, 10:14 PM

#

🖖 I launch atack on war vessel, war vessel going to here base, i avort atack, i lost my shield 😂 2 time 🤔

steady rivet Jan 15, 2020, 10:57 PM

#

As of right now takes like 5 times to hit back and forth from ship to ship to even get one to register what's going on so can kill hostiles. Taking about 5 times longer to do simple tasks

#

📎 Screenshot_20200115-165954_Star_Trek_Fleet_Command.jpg

#

Cant even put up a shield yay

📎 Screenshot_20200115-171406_Star_Trek_Fleet_Command.jpg

native oyster Jan 15, 2020, 11:19 PM

#

That looks like connection issue

#

Restart your phone/tablet please

tepid flame Jan 15, 2020, 11:57 PM

#

@steady rivet normal behavior, you lose your shield for the act of initiating an attack not the actual attack itself. It’s always been this way.

cloud basin Jan 16, 2020, 1:17 AM

#

#intentionsmatter

quartz mural Jan 16, 2020, 2:59 AM

#

I just lost my armada points due to this glitch

📎 image0.png

#

VKG didn’t show up until after I called armada. Showed it open before

vocal bolt Jan 16, 2020, 6:03 AM

#

Can someone explain how when I open the app it fails to log in, but I still get notifications, but it can't log in......

#

📎 Screenshot_20200115-194721.png

quaint oak Jan 16, 2020, 6:25 AM

#

Attack scouts or player ships. My Ship only calculates contact to hit them at their ships final destination. Which is, for players, very often inside there base, so can't hit them after going paralel with them across the entire system.

The answer to 'Why???' is, of course, Scopely. But come on.

vocal bolt Jan 16, 2020, 6:30 AM

#

@quaint oakusually have to restart app when that happens to me

quaint oak Jan 16, 2020, 6:33 AM

#

It happens always.

tepid flame Jan 16, 2020, 6:45 AM

#

@quaint oak it calculates your closest intersect point based on the relative speeds of the 2 ships. It happens with scouts because they are much faster then typical reds and with other players based on their ship speed vs yours. For example if your using a battleship vs an interceptor, you’ll never catch the player because he’s faster than you.

native oyster Jan 16, 2020, 8:22 AM

#

In game chat isn't working server 15

#

<@&509691205798592532>

nova panther Jan 16, 2020, 8:22 AM

#

Yes on it

upbeat pagoda Jan 16, 2020, 8:22 AM

#

Im Game Chat doesn’t work Server 151

nova panther Jan 16, 2020, 8:23 AM

#

Reporting to Devs now

azure ocean Jan 16, 2020, 8:23 AM

#

In game chat not working Server 197

shy void Jan 16, 2020, 8:23 AM

#

In game chat is completely broken on server 34 right now.

native oyster Jan 16, 2020, 8:24 AM

#

🚨

high mirage Jan 16, 2020, 8:24 AM

#

I think it’s everywhere 😂

nova panther Jan 16, 2020, 8:24 AM

#

Yes

native oyster Jan 16, 2020, 8:24 AM

#

Wee woo wee woo

nova panther Jan 16, 2020, 8:24 AM

#

It is widespread

native oyster Jan 16, 2020, 8:25 AM

#

@nova panther that's what she said

nova panther Jan 16, 2020, 8:25 AM

#

👀

native oyster Jan 16, 2020, 8:25 AM

#

Wakka wakka

flat merlin Jan 16, 2020, 8:26 AM

#

Looks like issue on every server

balmy hedge Jan 16, 2020, 8:28 AM

#

Oh good the last 20 mins of silence on s15 isn’t just me

native oyster Jan 16, 2020, 8:29 AM

#

What's that? Free enterprises for all those affected? Sounds good to me!

nova panther Jan 16, 2020, 8:29 AM

#

🤣

native oyster Jan 16, 2020, 8:29 AM

#

Except for @balmy hedge, THNK has enough enterprises

balmy hedge Jan 16, 2020, 8:30 AM

#

Also armadas that started during this chat glitch aren’t going away on the map even after clearing local

#

Shhhhh

#

Never enough so

low dawn Jan 16, 2020, 8:31 AM

#

@nova panther

S27 experiencing widespread outage of all chat functions

nova panther Jan 16, 2020, 8:31 AM

#

Scroll back a little

#

It is widespread not just one server

low dawn Jan 16, 2020, 8:32 AM

#

tyvm!

near tendon Jan 16, 2020, 8:34 AM

#

Server 30 is having problems with chat & seeing systems.

nova panther Jan 16, 2020, 8:34 AM

#

Scroll one message back please 🙏

thorny walrus Jan 16, 2020, 8:35 AM

#

Server 139 problem with chat.

#

📎 Screenshot_2020-01-16-09-28-48-644_com.scopely.startrek.jpg

rugged fossil Jan 16, 2020, 8:35 AM

#

Chat dead on most servers I assume

native oyster Jan 16, 2020, 8:35 AM

#

Devs are on it

nova panther Jan 16, 2020, 8:35 AM

#

Scroll back and read my earlier posts

#

😐

native oyster Jan 16, 2020, 8:35 AM

#

If only we could get all the shields to stop working at once 😂

#

🤔

#

Be careful what you. Wish foooor

#

😂

small sigil Jan 16, 2020, 8:36 AM

#

s131 no chat

native oyster Jan 16, 2020, 8:38 AM

#

@native oyster hey I work overnights so right about now works for me haha

#

📎 bKnEnd65zqxfq.gif

frank vine Jan 16, 2020, 8:39 AM

#

S129 no chat as well, swarm points not counting only until app refresh.

hard apex Jan 16, 2020, 8:40 AM

#

S19 lost chat also.

native oyster Jan 16, 2020, 8:41 AM

#

How am i supposed to call people noobs if the chat don't work 😭😭😭

plain tree Jan 16, 2020, 8:43 AM

#

S137 too, no chat

native oyster Jan 16, 2020, 8:44 AM

#

How am I suppose to start a war without chat we got some lippy Italians to sort out and chats all like nah

silver quail Jan 16, 2020, 8:46 AM

#

chats are not working

balmy hedge Jan 16, 2020, 8:47 AM

#

@native oyster Newb

brisk bronze Jan 16, 2020, 8:48 AM

#

EU-155 No chat

vale fiber Jan 16, 2020, 8:48 AM

#

S131 no chat!

native oyster Jan 16, 2020, 8:48 AM

#

@balmy hedge I'm telling

balmy hedge Jan 16, 2020, 8:49 AM

#

Lol

native oyster Jan 16, 2020, 8:49 AM

#

@native oyster i mean is there any other kind of Italian besides lippy?

halcyon comet Jan 16, 2020, 8:50 AM

#

no chat for me as well

analog prism Jan 16, 2020, 8:51 AM

#

Yep no chat on APAC-197....😡

native oyster Jan 16, 2020, 8:51 AM

#

😂 ye I got a couple in my alliance I think I found the 2 that exist lol

robust flax Jan 16, 2020, 8:53 AM

#

157 also without chat 🙂

inland anchor Jan 16, 2020, 8:54 AM

#

29, no chat and keeps crashing,, just lost 7K decoded data due to crash at wrong time

clear garden Jan 16, 2020, 8:55 AM

#

Server 28...also no chat

opaque talon Jan 16, 2020, 8:56 AM

#

Server 139..no chat

polar rain Jan 16, 2020, 8:57 AM

#

131 dailies not working

upbeat pagoda Jan 16, 2020, 8:57 AM

#

Server 151 dailys doesn‘t work 😭

#

After restart it works again...

nova panther Jan 16, 2020, 8:58 AM

#

Do a restart

acoustic oxide Jan 16, 2020, 8:59 AM

#

🖖 i kill 19 hostil lvl 32+ ... the game count 5

📎 image0.png 📎 image1.png 📎 image2.png 📎 image3.png 📎 image4.png

polar rain Jan 16, 2020, 8:59 AM

#

I am doing restart few times - nothing helped - but now all works

nova panther Jan 16, 2020, 9:00 AM

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#⭐-official-announcements

shy void Jan 16, 2020, 9:00 AM

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Chat and event banners are working on 34

native oyster Jan 16, 2020, 9:01 AM

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@ivory vortex right now

📎 8AtJTk9ocNKAo.gif

vale fiber Jan 16, 2020, 9:02 AM

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🤣😂🤣😂...they cleared stuck Armadas...and broken everything else!

vocal tree Jan 16, 2020, 9:02 AM

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Forget chat!!! Fix my ship that has been stuck for four days!! I reported long ago.I'm ready to delete this game!!! Ooh 911 chat dont work.

native oyster Jan 16, 2020, 9:02 AM

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Leave the info banners broken please

acoustic oxide Jan 16, 2020, 9:02 AM

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I do nothing 😂 server lag or it ´s daily joke 🤔

📎 image0.png

nova panther Jan 16, 2020, 9:03 AM

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@vocal tree if you dont get an answer within 5 days,please pm one of the mods

vocal tree Jan 16, 2020, 9:03 AM

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What good is a bug reporting channel if scopley don't fix 💩

nova panther Jan 16, 2020, 9:04 AM

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You reported to support right?

vocal tree Jan 16, 2020, 9:05 AM

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5 days. the message say 24 hours for a response. Haven't even got that. Yes I repoted it.

nova panther Jan 16, 2020, 9:05 AM

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They respond from 1 day up to 5

vocal tree Jan 16, 2020, 9:06 AM

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They need to change the message of 24 hours. Sorry but i'm frustrated.

nova panther Jan 16, 2020, 9:07 AM

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Where does they say that?

vocal tree Jan 16, 2020, 9:08 AM

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On the report page.
They sure responded to chat broke within minutes. But a stuck ship is irrelevant?? I don't get it. 🤣

nova panther Jan 16, 2020, 9:09 AM

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So you are saying fix my issue in mins and fix the problem that affects each player and causes huge directives lost later?

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I would say dont be so selfish 🤷‍♂️

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About the report page I cant see anything about they saying we respond within a day

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Ss?

vocal tree Jan 16, 2020, 9:12 AM

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Um no im not the only one with the issue.

nova panther Jan 16, 2020, 9:12 AM

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You might not be the only one,but there is only a few affected compared to chat/dailies/events issue

vocal tree Jan 16, 2020, 9:13 AM

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But chat breaks and it's the end of the world.🤣

nova panther Jan 16, 2020, 9:13 AM

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Yeah

native oyster Jan 16, 2020, 9:13 AM

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📎 wIHnGlUb8iNzRsbKYF.gif

nova panther Jan 16, 2020, 9:13 AM

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No chat,no way to do armadas,people loses directives,cant do event 🤷‍♂️

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Oh and chat wasnt the only thing broke

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Events and dailies as well

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Plus there is people like me only play this game for social aspect

vocal tree Jan 16, 2020, 9:14 AM

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Same with only one ship.

nova panther Jan 16, 2020, 9:14 AM

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?

native oyster Jan 16, 2020, 9:15 AM

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Its like if you came into the ER with a broken arm but then a bus load of people crashed and got brought in. Both issues but the bus take priority due to more people's affected.

nova panther Jan 16, 2020, 9:15 AM

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You have one ship stuck,but have 3+ docks and prob more ships you can use

vocal tree Jan 16, 2020, 9:15 AM

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I have 2 docks.

native oyster Jan 16, 2020, 9:15 AM

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I have 5

nova panther Jan 16, 2020, 9:15 AM

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I have 4 🤷‍♂️

vocal tree Jan 16, 2020, 9:15 AM

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Well easy for y'all then.

nova panther Jan 16, 2020, 9:16 AM

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What lvl are you and can you give me more detail about your stuck ship?

native oyster Jan 16, 2020, 9:16 AM

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Isn't there an auto script for that though

vocal tree Jan 16, 2020, 9:16 AM

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I ain't hating on you guys.

onyx portal Jan 16, 2020, 9:16 AM

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@scopely: Please, Scopely, take the game offline immediately. We're losing all our valuable rss. Nothing works. No chat, no dailies, no armadas.

vocal tree Jan 16, 2020, 9:17 AM

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I repoted the bug with details already. Tried everything to get it back.

nova panther Jan 16, 2020, 9:18 AM

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@native oyster for bases only i think

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@onyx portal chat is working now

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Check #⭐-official-announcements for more details

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@vocal tree did you send anything to them after first message?

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Argh he left 🤔

serene widget Jan 16, 2020, 9:31 AM

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Scoply please finally fix the WLAN problems, you can hardly get into the station interior, it loads and nothing happens. In case of an attack, you have to restart the app to get in.

elfin epoch Jan 16, 2020, 10:19 AM

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System bug: why does this system in galaxy view say it contains 3* Crystal and Dil mines, yet when you enter the system and look at the nodes the Crystal nodes are only 2*?

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[Archanis System S:626886232]

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It’s a system in deep space Klingon territory where 3* is needed and 2* is for much lower level players who can’t reach this distant system ! Must be a bug

blissful cairn Jan 16, 2020, 10:34 AM

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Help me, my mayflawer is bug [Sistema: Forseti S:112840706]

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No dead no move

acoustic oxide Jan 16, 2020, 10:45 AM

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Restart game ?

magic horizon Jan 16, 2020, 11:01 AM

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@blissful cairn if it is still in a battle, move one of your other ships off a node our out of your station. If that does not work you will need to open a support ticket stating, server number and your in game name, which dock your stuck ship is on, top deck crew on the ship and type.

blissful cairn Jan 16, 2020, 11:13 AM

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Ok thk, where the ticket is placed?

wraith hazel Jan 16, 2020, 11:34 AM

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I am being told that I don't have enough resources to repair one of my ships, but I do. See the screenshots for evidence.

📎 Screenshot_20200116-063155.png 📎 Screenshot_20200116-063206.png

nova panther Jan 16, 2020, 11:35 AM

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@wraith hazel collect some more dil

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It is a visual bug and doesnt show correct repair cost

wraith hazel Jan 16, 2020, 11:37 AM

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I figured this was a known bug. Just wanted it documented.

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Thanks, @nova panther

warm gazelle Jan 16, 2020, 1:37 PM

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Hey @wraith hazel the team is aware and working on a fix.

vagrant condor Jan 16, 2020, 1:43 PM

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Having several issues. When trying to move a ship from a node to reset the ship is entering warp. Causing no actions to be made. Had this happen with simple movements causing ships to be destroyed. Whilst saying they are in warp.

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#👾-bug-reporting

rain plover Jan 16, 2020, 2:21 PM

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Hi. How can I leave bug repot about node? [S:830770182 X:-164 Y:-732] and [S:830770182 X:-34 Y:-553] don't work

wraith hazel Jan 16, 2020, 2:29 PM

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@warm gazelle thanks👍

rain plover Jan 16, 2020, 2:30 PM

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Server number 157

nova panther Jan 16, 2020, 2:46 PM

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Please contact support as well with details @rain plover

native oyster Jan 16, 2020, 2:47 PM

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What is the best way to ask for help re a possible problem with the game? I don’t seem to be able to get my point across to the in-game customer service people, I just get fobbed off with “keep searching for missions” when I think I have done all that is required. Whilst the answers I get are very pleasant, they are generic and seem to be coming from an outsourced service centre.

nova panther Jan 16, 2020, 3:09 PM

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@native oyster what is the issue?

rain plover Jan 16, 2020, 3:09 PM

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@nova panther Thx, but were can I do it?

nova panther Jan 16, 2020, 3:10 PM

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1 sec

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Support can be contacted through various means.

In-Game:

Select your commander's badge in the top-left corner of your screen.
Select 'Settings'.
Select 'Help/FAQ'.
Select 'Lost Progress & Contacting Support'.
Select 'Contacting Support & Reporting Bugs'.
That article will describe the necessary details and remaining steps for you in order to create a ticket.

Web-browser: Be sure to include your PlayerID!
https://scopely.helpshift.com/a/star-trek-fleet-command/?p=all&contact=1

E-mail: Be sure to include your PlayerID!
startrek-support@scopely.io

Note:
Response times can be up to 5 business days, not including weekends or holidays. @rain plover

Scopely Support

Star Trek: Fleet Command

Have a question? Search for answers

rain plover Jan 16, 2020, 3:11 PM

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Thx

nova panther Jan 16, 2020, 3:11 PM

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Np 🖖

native oyster Jan 16, 2020, 3:25 PM

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Hi @nova panther , thank you for your response, it is perhaps too long winded to go into on here, but basically I think that I did all the augment missions before the faction store was upgraded, but I am still at friend status. My team mates who are Lwr level than me are at Ally status whilst all I can do is buy 125 reputation points each day. At this rate it will take over 4000 days to reach Ally status. I have the Botany Bay pack 7 mission which I cannot complete as I need rare plutonium- which only comes from Ally status. I am lvl 33.

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I was wondering if a mission has failed to register as complete or if the data file is somehow corrupted?

nova panther Jan 16, 2020, 3:28 PM

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Hmm

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This is what I see at lvl30 with friend status @native oyster

📎 Screenshot_20200116-182908_Star_Trek_Fleet_Command.jpg

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Could you also share an ss?

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For me it will only take 22 days to reach ally status

polar rain Jan 16, 2020, 3:30 PM

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what happened with small swarm event?

nova panther Jan 16, 2020, 3:30 PM

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@polar rain check #⚡-mod-announcements

native oyster Jan 16, 2020, 3:30 PM

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📎 image0.png

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As requested @nova panther

nova panther Jan 16, 2020, 3:30 PM

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That is weird 🤔

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You are lvl 33 right? @native oyster

native oyster Jan 16, 2020, 3:31 PM

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@nova panther yes I am

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I used to be able to spend red and green data in the augment store, but now only the corrupted (red) data

nova panther Jan 16, 2020, 3:33 PM

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Let me ask from other mods,maybe they know it

native oyster Jan 16, 2020, 3:34 PM

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Cheers, Bot Bay is Tier 6 if this helps

nova panther Jan 16, 2020, 3:46 PM

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@native oyster can you check and see do you have any missions left in those first 4 systems

📎 unknown-5-1.png

main spindle Jan 16, 2020, 3:47 PM

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📎 unknown.png

native oyster Jan 16, 2020, 3:55 PM

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@nova panther Hi, thanks for your response, I will get back to you

nova panther Jan 16, 2020, 3:58 PM

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👍

native oyster Jan 16, 2020, 4:13 PM

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@nova panther, yes all systems are clear of missions. If it helps, all paths in Augment space are navigable and I collected the dark matter during those augment missions (6 in inventory)

spice night Jan 16, 2020, 4:47 PM

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📎 image0.png

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It clears out after game restart, but it comes after a while

next comet Jan 16, 2020, 4:59 PM

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Getting a bit of this now, every time a raid a base my strongest ship a Kumasi gets stuck in battle mode leaving me without the ship AND 1 ship down too, really appreciate a fix on this

📎 image0.png

unreal pilot Jan 16, 2020, 5:53 PM

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Don’t use Vemet as captain when attacking bases and armadas. It will get stuck every time. Mining is probably the best use for him as capt.

paper elbow Jan 16, 2020, 6:37 PM

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I did a miner swap in Tharma and both of my miners ended up in completely different system..

📎 Screenshot_20200116-193108.jpg

bold flume Jan 16, 2020, 6:54 PM

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My alliance chat has problems again like it was working not work in?

high dock Jan 16, 2020, 7:48 PM

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I have not been getting an increase in my bio minerals after hitting swarms

blazing spruce Jan 16, 2020, 7:59 PM

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My base through a wormhole

📎 Star_Trek_Fleet_Command_2020-01-16-21-55-23.jpg

quaint oak Jan 16, 2020, 8:14 PM

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Is this a mistake or is it intentional bait and switch? The special recruit pack always had more stuff compared to the regular recruit pack.

📎 image0.png

royal turret Jan 16, 2020, 8:15 PM

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This is a request plesse when u have the events for amanads and u have them go non stop to buy uncommon ones like the others to please ITS FOR THE EVENTS

nova panther Jan 16, 2020, 8:16 PM

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@quaint oak check lat and unc amount

royal turret Jan 16, 2020, 8:19 PM

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And 2 please raze the gap to hold more to 999m please on all 3 please so we cen hold them to

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I cant get it to 2000 let a lone evey time I do it god back to 1000 so I got to use the lower one in sted each time

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Thsts not that's right

arctic quest Jan 16, 2020, 8:41 PM

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wat

quaint oak Jan 16, 2020, 9:01 PM

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@nova panther Yes there’s a bit more lat and tiny bit more crystal. Recruit tokens and faction credits the same.

main sonnet Jan 16, 2020, 9:24 PM

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There is a bug in the game that makes every 10 or 30 ships I destroy my ship crashes on the screen and can't move. She is paralyzed for 20 or 30 seconds. I hate this bug. angry

prisma prawn Jan 16, 2020, 11:50 PM

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Officer Xp bonuses don’t work on swarm hostiles xp specifically Tlaan and Hendorff

cloud basin Jan 17, 2020, 12:35 AM

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officer xp bonuses dont work period

potent grove Jan 17, 2020, 1:29 AM

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@ivory vortex I see that the Interior View bug still hasn't been fixed. If I don't click on interior view as soon as I start the game it won't load and I have to restart. This is VERY frustrating.

terse dust Jan 17, 2020, 1:30 AM

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@ivory vortex faction kills not registering for dailies

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distant obsidian Jan 17, 2020, 1:37 AM

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those ships are neutrals arent they?

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the ones you've circled

cloud basin Jan 17, 2020, 1:38 AM

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👆 not faction ships

hardy glen Jan 17, 2020, 1:57 AM

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My officer count is showing as 17 when I have 12 eligible for promotion and 1 recruit token item to collect. But I do have 4 maxed officers now.

📎 Screenshot_20200116-205354_Star_Trek_Fleet_Command.jpg 📎 Screenshot_20200116-205218_Star_Trek_Fleet_Command.jpg 📎 Screenshot_20200116-205206_Star_Trek_Fleet_Command.jpg

grim anchor Jan 17, 2020, 2:09 AM

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No notification of station attack

📎 Screenshot_20200116-093734.png

silver nova Jan 17, 2020, 2:37 AM

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If I tagged a CM and I was obviously wrong, I'd probably delete my own post 🤔

noble moss Jan 17, 2020, 2:52 AM

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He may never realize given how often he's tagged.

plush epoch Jan 17, 2020, 2:53 AM

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👀

silver nova Jan 17, 2020, 2:56 AM

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It's too bad then. Panic deserves a few laughs

bleak sedge Jan 17, 2020, 3:59 AM

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Uh oh.

📎 image0.png

solemn phoenix Jan 17, 2020, 5:36 AM

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Anybody ever encountered the warp thing where in you go to warp out of a hostile system, timer shows you are warping, but a Trained Fighter follows and fights you while at warp.. Stopping warp will say "Invalid Ship Location" Game World Error. Then after warp, you spawn where you warped away from?

cloud basin Jan 17, 2020, 5:48 AM

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yeah you need to get cs to reset your ship ingame

acoustic oxide Jan 17, 2020, 6:17 AM

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This

📎 image0.png

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He win ?? 👌🤔

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Vs this

📎 image0.png

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For the first atack ?

📎 image0.png

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Where is my vessel ?

dawn dome Jan 17, 2020, 6:48 AM

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On my dailies, I am dual faction with Fed and Klingon. Today, the kill level requirement went up for my Federation kills (was 30/31, but today it is 32/33) while Klingon stayed the same. Also, my Fed mining amounts went up for my Federation but stayed the same for Klingon. My station did not go up in level, and I am still Consort for both Fed and Klingon

cloud basin Jan 17, 2020, 6:48 AM

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thebattle report rolls over when it fills... the last 2 or three are always old... the initial attacka.. you ten min sheild... and killing your ships and base has all been overwritten by newer hits@acoustic oxide

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sounds like you passed the 1.2, hidden bump in mining and hostile strength @dawn dome

solemn phoenix Jan 17, 2020, 6:49 AM

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📎 20200117_144858.jpg

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Are you tempting us again? My refinery became available after just 3hrs..

cloud basin Jan 17, 2020, 6:49 AM

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@swift dust another confirm of the 1.2m hidden bump👆

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@solemn phoenix did you level ops or refinery... it sometimes resets when those level

solemn phoenix Jan 17, 2020, 6:52 AM

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Nope. Even my alliance buddy had his reset after 8hrs..

cloud basin Jan 17, 2020, 6:52 AM

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then id say count your blessings

solemn phoenix Jan 17, 2020, 6:53 AM

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Or just like the last time, refined things get taken away..

dawn dome Jan 17, 2020, 6:53 AM

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@cloud basin I wasn’t aware of this hidden bump, but that is it exactly. Fed is at 1.22 mil, Klingon is at 1.19. Thanks for the info

cloud basin Jan 17, 2020, 6:53 AM

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then dont refine

limpid rampart Jan 17, 2020, 6:54 AM

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Usually get this message after switching between ships often/swiftly. This error appears and the system is empty for a short while

📎 IMG_9578.jpg

solemn phoenix Jan 17, 2020, 6:54 AM

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Yup, I won't. Thank you..

cloud basin Jan 17, 2020, 6:55 AM

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@limpid rampart that is usually a server sync issue.. restart and/or clear localizarion

limpid rampart Jan 17, 2020, 6:56 AM

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How do you clear localization?

cloud basin Jan 17, 2020, 6:58 AM

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settings... clear localization ... it clears the cashe and reconnects... pretty nuch the same as a restart

acoustic oxide Jan 17, 2020, 7:15 AM

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Overwriten.... it's not good, i want see the fifth atack rapport to see if bug or not, i was a 12 hour shield on my base

sacred karma Jan 17, 2020, 8:13 AM

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anyone else forgot to mention in the survey that the combat logs are still bugged, at least for server 13 anyway... >_>

bleak furnace Jan 17, 2020, 9:32 AM

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@terse dust faction ships must have the faction name in its description. Any other ships without the name it it are neutral ships. Neutral ships can also be located in fraction zone.

forest nacelle Jan 17, 2020, 10:14 AM

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Any news on when the overpowered hostiles might be fixed.

native oyster Jan 17, 2020, 10:35 AM

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Theoretically next maintenance @forest nacelle

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@sacred karma they know it. It is being worked on. But the problem is bigger than originally thought. So again no ETA on fix

native oyster Jan 17, 2020, 10:57 AM

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May be i'm wrong... but looks, like a bug... right?

📎 2020-01-17_10h56_03.png

magic horizon Jan 17, 2020, 11:09 AM

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@native oyster not a bug, the cost takes place server side and is then updated in your client app. If you look at your totals after you will see it will be correct. Unfortunately they can’t show costs correctly on the client side.

long lodge Jan 17, 2020, 11:10 AM

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in Armada, other team already set, not showing till i set, happend twice...once on rare target...not bloody happy scopely

stray cloak Jan 17, 2020, 11:26 AM

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Any idea how to get customer service to understand my problem. I have over a million faction points but am still stuck with the 500k to 1 million dailies