#👾-bug-reporting

1 messages · Page 366 of 1

gloomy edge
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Game will not Load past “Loading Assets “ unless I have a WiFi connection. All other functions on my iPhone are working normally

grand wasp
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In the mission "Custodian", it asjs us to defeat 10 corvallens in Azati but there are no corvallens in Azati

dusty willow
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Game won't let me recall my ship, I get a message saying that "Cannot recall ship that's already docked" and it also won't let me go to system that I already visited before.

nova panther
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@dusty willow please contact support

stiff mulch
teal bluff
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I was in two Armadas this morning that we won but my battle log shows nothing and I received no rewards what can you do to correct this please

bitter current
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@dusty willow happend me to

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Kill hostis...and one time you come home

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The same System

teal bluff
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I am reporting this bug issue please correct this problem what do you need for me to help

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Nothing in my personal battle log shows that I was in this fight brain 19 and I received no rewards please correct this issue and credit me my rewards

native oyster
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@grand wasp kill anything in Azati. Name is not important, only locations. Or lvl if no location is specified

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@teal bluff contact support in game. If you don't know how, please take a look at #557163704383438850

spice night
native oyster
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@spice night known bug, it's being looked at

spice night
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👍

native oyster
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@gloomy edge try to reinstall

quiet blaze
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I lost, right now, all the private chat conversations from today

subtle drum
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It seems to do it whenever I minimize the game on my phone then pull it back up. I have to restart the game completely to see it but everytime I minimize it dose it agian, but seems to only do it to a few if my ships not all

hidden prawn
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Anyone have the link for sending a ticket handy

blazing cairn
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Bug report. When I inspect an uncommon army base, 200 army credits are taken from me. I have lost around 800 credits in this way. Please fix this.

hidden prawn
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Thx scopely .. I have my ship back

thorny glacier
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My ship is stuck, can’t see it, can’t recall, says it’s docked but it’s not there...

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I’d like a link for sending a ticket also

hidden prawn
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Do in game .. Trek symbol .. Setting .. Legal .. Help .. Text bubble upper right

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Ship a b or c type of ship .. CAPT name and the rest ... Include screen shots if possible and player id

thorny glacier
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Thx

hidden prawn
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Yw

icy umbra
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Bug report. Armadas are broken on my server. New server. And I was first player to reach 23 and unlock the ability to research armada control tower research. But it takes tactical cores to research. 1000 of them. But the only way to get said cores is to buy them from the alliance store. Using uncommon armada credits.. Which you can only get by getting armada kills. Which we can't get because we can't do research or build towers to start doing armadas.. It's a catch 22 loop that has no beginning..

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And please don't say contact support.. That ticket was submitted a week ago. And I got one reply. Join someone else armada to get credits you need. No one can build towers.. Lol and after that one reply. Unanswered for over a week After that.

oblique flower
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Krell captain maneuver will not fire

lime night
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Anyone running into a bug were both ships are distroyed eventhough we have over 40k of heal left?

jolly pawn
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Is there an ongoing issue with the chat?

icy umbra
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@ @lime night the double elimination in battle question was addressed by devs. In the battle. Some of your officers may give you a percentage increase to your stats. Once you kill the target your attacking. The instant the battle is over. The game takes those bonuses away. Which if your ships health fell low enough that once that bonus health is removed. Your ship is under 0 and explodes. Even though damage done during battle didn't put you at zero. Only because of the bonus health your offices gave you. Is it a bug. It was designed that way.

half pawn
nova panther
half pawn
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Ah, thank you @nova panther Guess this will be the same update as the locking of Rep.

nova panther
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Probably 🙂

half pawn
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Thanks

nova panther
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🖖

jagged fog
nova panther
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@jagged fog since november pack ends today they prob changed the tokens to Dec ones so you can spend all of them

jagged fog
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@nova panther they have never done that before

nova panther
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There is a first for everything 🤷‍♂️

jagged fog
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Previous month is usually there for a least a week in to the next month

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But that is not right....I paid for the November pack I would prefer to use it for the November pack not the December pack

nova panther
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There is no item diff between Nov and Dec so what is the problem?

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Is it bad you can use all of your tokens?

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Would you want to keep 20 of them for next year?

jagged fog
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Ok but if they continue to do this they are going to lose money because eventually it will end up giving us a month free and I am sure scopley has no intention on doing that

nova panther
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A month free?

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If you paid for Nov pack and couldnt spend them in time it is very nice of them to turn those to Dec tokens.No one loses money 🤔

jagged fog
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Say you don't use 50 one month then 30 the next 70 the next...it won't take long to build up 300 and then it will be a free month

nova panther
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But still you paid for them in the first place

jagged fog
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Ok my bug notification is getting lost in conversation....I have always been able to use all the tokens I have purchased for the specific pack....if you are not a moderator who can relay this then you are beating a dead horse with me

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I have always been able to overlap my pack purchases so for 2 to 4 days I have 2 different months daily packs to open....if this rollover is how they are going to do things now I will stop purchasing them

astral gale
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I am getting sick of the black screen of death when you are swapping screens.

Also sick of constant crashing (it is the worst it has ever been), ships getting stuck "in battle" just after finishing a battle, and needing to cash in too many trit tokens for ship upgrades when it only needs a third (ish) less than it shows.

PLEASE FIX SOON!!!

muted roost
sharp shoal
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How is it my 1 day shield is still up yet my logs show my base attacked 2 hours ago base drained yet shield remains, sick of these bugs

steady rivet
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Have had a few chests saying I've gotten 1 hour peaceshields. Upon trying to use were not in my inventory.

neat wagon
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My Envoy moved off a Crystal node I zeroed. Didn't reset, said ship A still occupied it. Flew to another node in same system and resumed mining. Had a friend attack previous node and it blew up my ship on current node. Previous node remained occupied by ship A until I repaired and left space dock, after which it reset normally.

frosty hollow
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Same here @neat wagon

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Got hit and destroyed when someone took the mine

worldly sluice
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Mission based ship yet no mission to collect. I've been screwed by scoepley.

steady rivet
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So I was mining with my dvor, was only ship out and was a couple days ago. Let it Mine and after a while I saw I had been attacked well was either base or my miner. Looked and was my miner. Not OPC and not on a zero. So repair the dvor and check to see where this guy might be. Hit him back once said we are even Steven. He said he played by roe, guess what he saw a warship and so did battle report. I sent my miner and repaired my miner. So that's a huge glitch. So I saw this and am fully doubting someone of this lvl doesnt k ow not to do this especially with a system chalk full where everyone can see. Then another alliance member saw a warship on a different node mining. This is a huuuge glitch and needs to be fixed asap

ornate light
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24h hours free chest drops are little starnge i got 25 lat 5-6 times. even 4h chest drop better stuff

weak tangle
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chests should scale a bit as well...25 officer xp from a chest is abysmal

lucid pebble
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My fortunate is sitting on a crystal node but somehow I am mining ore....interesting

nova panther
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Just a visual bug.Click on node and you will see correct material you are mining @lucid pebble

lucid pebble
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Yea....thought as much

nova panther
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If you want you can contact support about it and make sure Devs are aware

lucid pebble
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Right, i thought this is support

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Found the support ticket submission in game and sent it to devs....thanks

nova panther
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🖖

stone dew
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Any one have a problem with going interall for getting to stuff

regal seal
shy void
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Trying to go from Babel to Wolf, why can’t I just take the one hop instead of going some crazy around the galaxy route that takes nearly 9 min! Warp range of my ship is 44.

steady rivet
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More warp problems

nova panther
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@shy void you need warp 47 for shorter one

limpid rampart
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Officer Skills do not work @here

Officer skills are a FUNDAMENTAL function in the game. This function of the game should work WITHOUT PROBLEMS since day ZERO!

This is some 3rd rate management and programming tram. I am DUSGUSTED. UTTERLY DISGUSTED with the way the game has been managed, releasing it as is, with it's primary functions not working OVER A YEAR```
-With Vel as the captain, inside a Jellyfish
   *Vel's captain skill DOES NOT activate
   *Hostile: Elite Separatist lv20 (Romulan Space)
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Officer Skills Do Not Work
ALL "vs Faction ship bonus" skills DO NOT work against Traders/Surveyors
ALL these skills, like L'Nar Klingon Pursue with a damage increase of 35%, work fine on most hostiles EXEPT Faction Traders

-These skills should work on ALL faction ship types (Explorers, Interceptors, Battleships AND Traders/Surveyors)

foggy ore
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How do you continue with this mission

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And I had to pay for it

native oyster
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@foggy ore Check the lower level systems, lvl13'ish - for mission markers.

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Can't recall from the top of my head which one sadly.

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Mission markers*, not hostiles. My bad.

nova panther
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It is Elva

foggy ore
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@native oyster Ive started the mission but can't continue as the green button is not there

nova panther
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Check Elva system @foggy ore

exotic coral
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<@&509691205798592532>
3 months ago, Gala confirmed me they knew some Donate missions were broken, and therefore working on it
https://cdn.discordapp.com/attachments/509688840282308608/654541228271992853/Screenshot_20191212-052033_Discord.jpg

Now, while it's still broken to me ( Not Enough Time, and Silence)
I just got to know that most of my ally mates could donate without problems.

So it's not affecting the mission in general,
but a bug hitting specific selected players, while most other players don't suffer the bug and can complete the missions I can't.

Knowing that now, makes it more difficult to bear
Happy New Year
🙄

shy void
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@nova panther wow that really doesn’t make any sense at all that you need warp 47 to go directly from one warp 40 system to another warp 40 system but okay, wouldn’t be the first thing in this game that doesn’t make any sense.

nova panther
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🤷‍♂️

foggy ore
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@nova panther just an empty system and a couple of LVL 10 hostilies

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And the failed shields are back again possibly a menlieal end of decade bug

limpid rampart
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Officer Skills Do Not Work

-Federation Contacts
-Acid Bitterness
-Romulan Grudge
-Klingon Pursue

...DO NOT work against Traders/Surveyors```
ALL these skills work fine on most hostiles EXEPT Faction Traders
-These skills should work on **ALL faction ship types** (Explorers, Interceptors, Battleships AND Traders/Surveyors)
nova panther
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@foggy ore you sure dont see a mission marker in there?

foggy ore
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Yes there was no markers there

native oyster
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#👾-bug-reporting There is an issue. I reside in Rom space. Roms hate me. For the last 3 days I have been destroyed by invisible Rom Fighters. Also when I am mining and recalled my ships they did not enter my base completely and I was destroyed several times by Rom fighters. Normally I’d report it and not really expect a response. But as it is, we are at war and now I cannot repair my ships due to another glitch. From the screen shot below you can see that I can’t repair.

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This has cost me a significant amount of Dill and Tri.

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@regal seal I have actually seen that bug and taken advantage of it.

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😬

nova panther
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@foggy ore please contact support

foggy ore
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Ill just go out and shop for some top up bases

ocean cedar
nova panther
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@ocean cedar collect a little more trit please 🙂

worthy sundial
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When mining & the node is depleted i am not getting any notifications when i'm not on the game, this has been going on for some time & it is getting tiresome.

onyx crater
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I go to attack this individual & when I'm within seconds of attacking there's a brief pause in the animation then the attack option disappears until I leave the system. When I get close again the game pauses & once again I can't attack this person.

nova panther
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Watch your language first

native oyster
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@ocean cedar be nice

nova panther
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I am a volunteered player

native oyster
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He told you what to do. Now move along

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@ocean cedar bye bye

nova panther
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🔨

mild pagoda
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Bats your days are numbered 😂

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He took ss 😂

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Bad @nova panther bad!

nova panther
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😐

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It was good to know all of you 🖖👋🏼

native oyster
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How dare you give him a valid ans helpful response!? How dare you???

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😂

nova panther
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🤣

mild pagoda
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We will miss you bats. 🤣

steady rivet
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Layers of ships stuck

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Through that entire space

nova panther
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@steady rivet have you tried changing view to galaxy then come back again?

steady rivet
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No I've not. I also have never seen this before. Thank you. @nova panther @nova panther

glacial sluice
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A new year and a new chance to fix IOS crashes, wonder if they will ever be fixed. Oh and while you are at it fix the black screen loading when entering station.

regal seal
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@native oyster care to share how?

fallen surge
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This has been happening to me for a few weeks:

When I first start game, I can enter the interior of my base no problem. But...

If I have been playing awhile (30minutes or so), and try to enter the interior of my base, I get a black screen w/logo and "preparing..." in the bottom right. I have to exit the game and restart in order to do anything.

On android.

native oyster
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Happens on iPhone too

native oyster
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Same problem here for many weeks... and today again very very buggy with empty systems with no reds... 💩💩💩💩 iOS both pad and phone

ashen storm
subtle drum
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1- I still have a Battle Log bug incorrectly showing how much damage you took.

2 -No timers when mining nodes.

3 - Players names showing as 0

4- saying players are too low level to attack when they are not.

vagrant cosmos
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Go home scopely, you’re still drunk

fleet ruin
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Love the grammer error in this one. Read the script from the start of "Prisoners of Conscience"

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Basically missing the Commanders name I would assume Scott

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Or the and needs to go

limpid rampart
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@here
-Constant has an empty name value
-After selecting thsese officers, sometimes, it switches to a black screen and the app freezes

vague cosmos
vague cosmos
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Scopely Motto: If there's a way to screw up your gaming enjoyment, we'll do it! EVERYDAY! But keep sending us your money!

austere bolt
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4 mins still before entering augment space and hostile kills me. How is this possible???

tacit bridge
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logic

magic horizon
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@vagrant cosmos @idle rivet @limpid rampart it seems there are new officers, it isn’t a bug. They are place holders for now. Maybe check out Rev Deuce video in #📺-streams-and-videos for more information.

vagrant cosmos
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Whenever I click them it crashes my game, so yeah it’s a bug. Shouldn’t release them until next update.

limpid rampart
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The bug is not that they are new officers. The app code has a bug that prevents the constants officer_name_short_### to obtain the property value as well as other properties for other constants. AND it crashes the game.
Game crashing makes it a critical error bug...in a normal company SCOPLY have its priorities backwards. They rather send the code as is and make us do the final QC testing

A PROPER "place holder" would never be like that in a decent programming company NOR make the app crash (for just a placeholder)

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@magic horizon

limpid rampart
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My Dev Director has a mantra: "Make it ONCE, make it RIGHT...check it THREE times"

idle rivet
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@magic horizon thank you for your answer

unreal pilot
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@limpid rampart yes it's definately a bug, it looks like those officers should never have been displayed in the first place. They are placeholders, but it doesn't look like they should have been released, I suspect someone forgot to comment out some lines of code.

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It's sloppy and probably rushed coding...normal for scopely.

limpid rampart
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There is no need to "comment-out" the code.
All you need to do is officer_###_visibility = 0
But as I mentioned, there is a greater issue at hand that makes a whole set of modules go bunkers

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@unreal pilot

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Make it ONCE, make it RIGHT...check it THREE times

unreal pilot
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@limpid rampart there are multiple ways to code out something, whatever happened it seems they forgot to do it. and yes, quality control.

hardy glen
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Is it normal to only have 1 of the 3 mo they rewards packs showing? I want to purchase the 19.90 but am only shown the 49.99 one

kind vapor
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Don't know if it is a bug or not... but having Otto (in my case +40% to the attack of the officers in the bridge) on the bridge together with Moreau (in my case, from the battle log, -80% to hostile penetration), results in a reduction of Moreau's skill, not an increase (again in my case from the battle log turn to be -30%).

kind vapor
hollow echo
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Been mining in the system my base is and just hit buy a fighter for the same faction i am in the green with?

unreal pilot
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@kind vapor it looks like a display error but good catch.

kind vapor
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@unreal pilot would love it... 80% + 32% = penetration nullified

carmine spoke
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When paired with other hostile officers, Moreau’s ability mysteriously takes a jump in the battle logs... but only in this case; if you put her with any other officers its the normal 30% which is what is displayed for her in the officer section

ebon mist
steady rivet
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Had to restart game 3 times in 3 mins this is ridiculous

modest folio
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Bug report the $20 January rewards pack is not available in the store. But it is showing up where you go to redeem the coins for your daily rewards the January must be some kind of error cuz other members of my alliance are seeing the same thing I'm missing $20 option for the January rewards pack

native oyster
unborn bone
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@native oyster that's not a bug, that's how the game works unfortunately, apparently that humongous detour is the quickest route.
@modest folio there's a good chance you can't buy it anymore. With how scopely sell packs,they are probably trying to force you to get the next pack up. I personally have only ever had the elite pack available, due to buying other expensive packs

nova panther
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@native oyster you need warp 47 for shorter path

dull terrace
nova panther
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@dull terrace as I told above you need warp 47 to use Babel-Wolf short path

dull terrace
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That makes no sence at All. I can reach every system from that point. And then I have to do a all-galaxy-sightseeing. That's ridiculous

icy patrol
rose narwhal
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I am sure it has been mentioned ad nauseum but any danger u can fix the endless random resets.

native oyster
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Hello, can I get the rules for scouts & faction messages?

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For 5 Klingon scouts in a row, I got no message, am I the most unlucky person playing this game or do I miss something?

nova panther
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@native oyster you are the most unlucky person in the galaxy

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What lvl were you killing?

native oyster
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32 to 36

nova panther
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I killed 2 lvl36s today and got 70 in total 😶

native oyster
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Murphy is working for Scopely, that much is clear. The 6th scout dropped me 20 msgs

nova panther
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🤣

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Good Luck

native oyster
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😁 still, do we know where are this rules? I would like to do a bit of research into scouts messages dropping, maybe I will find out I can use an "interrogation" officer on the bridge to increase the messages dropping rate

nova panther
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I can find a chart about scouts,but dont think there is a thing in game to increase the drop amount of messages

native oyster
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Thanks a lot, if you have that chart, it would be most helpful

nova panther
native oyster
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Thanks, really appreciate the help

rotund sandal
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When will there FINALLYbe a stable client release for the iPad Model 2018? Since the release of iOS 13 last year, I am experiencing app crashes continuesly, sometimes the app crashes every x minutes, when you do "heavy playing". The crashes occur in the "best" moments, when you try to change your miner, reset a mine, hunt in enemy space, attack a base, my base being attacked... This is extremely annoying and makes the game almost unplayable! 🤬

native oyster
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There's a fed miner stuck on top of an outpost in Voss

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What a crock! I'm hitting this combat veteran with 1,251,982M strength in 3 ships one after another (which I've done in the past to take down the same strength ships) and I still get pasted every time! And this has been 4 months now and those ships have gotten substantially stronger since the first hit 4 months ago...but this is the response I get back now! Before it was always they were "aware of the imbalance and looking into fixing it" and now it's "everything's fine here, nothing to see, move along, move along!" Really getting tired of trying with these people! 🤦🏻‍♂️

mental dune
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Everytime I'm hunting hostiles to complete dalies I keep having my ship hit ghost hostiles and it freezes my ship then I get attacked by a bigger hostile. Please fix this. I know if I'm mining I can move my miner off the node and it frees up my ship but I'm not always mining

uneven jay
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@native oyster 1.2M strength in 3 ships where 2 is Lego and Kumari won't get you far against IC boss, that being said some officer combos might get you better results if you want to discuss it in the relevant channels...

steady rivet
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Having to restart 3 times within 1 min if that of play. Now having trouble even starting game

nova panther
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@steady rivet what is the issue about?

twin wagon
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Hitting Romulan hostile for daily rewards in Koltiska and its not registering any of the kills but still provides a battle report. Is this a known issue??

frosty hollow
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There are no ROM hostiles in Koltiska... Only normal NPC

nova panther
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@twin wagon ^^^

twin wagon
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@nova panther Thank you! I’ll open my eyes next time. 🙂

sour crater
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I have seen this on multiple nodes in multiple systems. Bug where if your ship dies and is revived keeps sucking the node but does not fill cargo. Move to node next to it and the first node still depletes but doesn't give it to you and you can't return to the node and I can't move a second ship to the first node due to the game still reading the first ship as if it's still there.

sudden flume
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Bolarus39 in Fed Space. There is NO Parsteel or Titanium as advertised..

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Also; people are reporting that their shields are going down after only a couple of hours when they have generated a 24 Hour Shield...

uncut sundial
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for some reason my Mu

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For some reason my Kumari & Vahklas gain no ship exp for killing other ships (hostiles, other players everything)

steady rivet
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@nova panther just how the game has been acting and getting worse. Not my connection or anything else this is the only game freezing and like I said gets shorter between freezes

nova panther
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Do you use IOS device?

short bough
nova panther
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👀

short bough
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Same log

nova panther
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It can happen

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Luck 🤷‍♂️

nova halo
nova panther
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Try to restart the game

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Your ship prob never left the system

true steppe
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What's the refinery broken again?? 3 days with no uncommon

nova panther
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Just your luck mate

hidden briar
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I cannot access the station from the station icon. I get to the station defences screen but then cannot get to the station building screen. Buffering circle appears in perpetuity. Only way to get bAck to game is to force shut then reopen.
I can access the station building screen via the left hand building/research upgrade bar provided nothing is being upgraded. This usually takes me to operations upgrade screen. I then select "exit station" and this takes me to the buildings screen so that I can empty resources and if necessary select a new upgrade.
Can someone please look into this. I'm using nokia5 with Android 9

nova panther
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@native oyster please contact support in game

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Any ss of support's response? @native oyster

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Just curiosity

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You can email them

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😐

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Mods in here are just volunteered players so really cant help that much

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But support usually fixes that issue in 1 day

sudden flume
jovial ice
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Obliterate Weapon of the Augur is not working. I tried it with different crews to cause burning and different opponents, inspecting lots of battle logs. There is no visible effect and indication that this is triggered. Will this be fixed? If you object and say its working please provide evidence and a scenario to test this out.

native oyster
half pawn
full talon
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That happens a lot to me all the time. Seems that the “update” didn’t do as much as we hoped.

buoyant lagoon
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Are the devs working on an update for the iOS iPad client?

zinc adder
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Been having alot of issues with ipad client, can hardly play for more than 5 min then kicked out and get the 60% stop when trying to get back in. Reinstalled and seems even worse.

sturdy barn
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iOS crashing every few minutes, game unplayable

ashen crypt
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Lost a swarm daily at the reset... also one of my hostile daily’s shows up whenever it wants at random times during the day... still don’t have the scout rewards thing in the romulan faction store

gentle lichen
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I think I may be experiencing a warp glitch or bug of some kind...my sally with a warp range of 50 is travelling systems that are warp 61 range according to all my other ships when i look at the systems but to my sally they let my sally warp to them...

drifting iris
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@gentle lichen just out of curiosity what's your bridge crew?

gentle lichen
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Let me check one sec

nova panther
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@gentle lichen shh why do you report a bug that benefits you?

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🤣

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@drifting iris it isnt because of crew

gentle lichen
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Well because what if I get stuck there

nova panther
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You wont 😂

gentle lichen
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What’s the reason I can get there then?

drifting iris
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@nova panther not knowing why I'm stabbing in the dark here .. 😉 must be ship related then.

gentle lichen
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Since my ship is still outside my base travelling I cannot access the assign officers page to show below decks load out but this is my bridge

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My sally without Scotty has a warp of 45 but with Scotty it shows it’s warp 50

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Also two adjacent systems that show they require warp 61 I cannot access with my sally but my sally tells me those systems require warp 53 🤷‍♀️

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This has to be a bug of some kind or everything I thought I knew about warp ranges just got thrown out the window lol

nova panther
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It is bug 🤣

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But benefits players

gentle lichen
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But what is the bug?

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Is it specific to the Saladin?

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Or specific to cadet Scotty?

nova panther
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Probably system showing wrong warp range

gentle lichen
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It’s the same system though

nova panther
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Nope,nothing specific to Sally or Scotty

gentle lichen
#

If it’s showing the wrong warp range then technically it doesn’t benefit anyone

nova panther
#

They prob did some changes to warp ranges when dark space released and forgot to either change the number in there or whole warping to those systems

gentle lichen
#

So maybe someone should tell them...

nova panther
#

I do know that those systems was warp 60+ before Dark space and couldnt warp there with a warp 50-55 ship

gentle lichen
#

I thought so too. Because I was sure I had already explored all systems within my warp range but stumbled across a few all of a sudden tonight that I hadn’t explored but could reach

nova panther
#

I will try to send those to Devs and will let you know if I get an answer

#

But if they fix it back to warp 60+ lots of people will hate you 🤣

gentle lichen
#

I think what happened is the devs intentionally changed the warp ranges in those systems to allow for them to be below warp 60. But the values are not showing correctly

#

So those that haven’t reached dark space capability yet can reach those systems to do hostiles

#

The hostiles have 4* broken ship parts

nova panther
#

You cant refine 4g parts till lvl39 or 40

gentle lichen
#

Idk it’s not like the refinery or anything else in the game tells you when you will have access to these things

#

But players that cannot build the armada control center yet can still participate in armadas and collect the cores needed to build it

nova panther
#

Yep.That is intended 😶

gentle lichen
#

So maybe being able to farm those 4* broken ship parts is intentional too

nova panther
#

Maybe 🤔

gentle lichen
#

Lol

#

I just wish the systems showed the correct warp requirement

#

Omg I found another but it’s all backwards

#

Seriously 😒

nova panther
#

🤣

frail narwhal
#

I’ve got a good one ☝️
My stations been all borked up for 2months and today support asked me if I tried a force restart. 🤣

gentle lichen
#

I tried a force restart and that didn’t fix the warp range discrepancies

brazen mirage
#

Whole lot of new officers...most gimped no names and when clicked on goes to a black screen

#

There’s more.....

gentle lichen
#

@gritty mountain you got 2 rare ore in one chest and 1 rare ore in the second chest

#

Ah sorry I looked at the ss and thought it showed 1,2, and 4 for the chances.

native oyster
#

hi, why don't i improve the kunari? I have a problem with the account

#

the percentage remains at 0 even if I insert the improvement

mild pagoda
#

@native oyster the kumari once it reaches tier 6 is not worth upgrading any further, other than warp engines due to costs. The gains are minimal at t6. Not sure if they are much better at t7 and above though

native oyster
#

it is absurd that improvements cost a lot and then do not give actual improvements. what a shame.
Thanks for the reply

robust flax
#

Any reason why Blue Bones does not work as described? My ship got 22 hits in one round of station battle and ability was activated only 5 times while description says it should activate each time ship gets hit

mild pagoda
#

@robust flax did you file a ticket? how many rounds was the battle?

robust flax
#

@mild pagoda not yet, seems ability is activated only when some sub round of battle is done.. 5 hits - activation, 5 hits - activation, 5 hits activation, 3 station only hits 2 activation - end of round 1.. 5 hits - activation, 5 hits - activation, 4 hits - activation, 3 station only hits - 2 activations - end of round 2.. 5 hits - activation, 3 hits ship dead...
Counted incorrectly for first post its been 18 hits in R1 only 5 times ability, 17 hits R2 5 times ability, 8 hits R3 - 1 time ability

gusty imp
#

My ships keep getting stuck in attack mode after the attack is completed and I can’t direct them, make them warp, anything while they are stuck. I have to completely restart the app to reset it, which sometimes takes so long that if I’m in hostile space I’ve been taken out by the time I get back on. Wasting a lot of time and resources on unnecessary repairs

compact dirge
#

@gusty imp Try moving another ship

lilac yoke
#

The mission "Custodian" has an objective to "Defeat 10 Corvallens in Azati" but that system contains Dessneran Bandits. Would defeating any Corvallen anywhere work?

upbeat pagoda
#

Somebody know a bug, where you start a building and it automatic cancels and the res are away? A ally member say something like this but never heard from that bug.

hidden furnace
#

Is everyone still facing the bug where you get a black screen of death when trying to view the Station Interior? It's annoying and happens pretty much every time .. need to restart the app every time needs to see my buildings .. Is there a workaround?

lilac yoke
#

@hidden furnace Yes, I still run into that bug going into the station. It seems to be something related to the screens you go into prior to station Interior - though I've not tracked down the exact sequence. I don't seem to run into it on Bluestacks emulator, but on my Galaxy S8 Plus it happens just about every time.

hidden furnace
#

@lilac yoke yes, you are exactly right ... happens on my Moto X4 and NOT in Bluestacks .. it definitely has something to do with the prior screens you were navigating... just not able to tell you the screens navigation sequence that causes it ..

frosty hollow
#

Same here, happens everytime on my Xiaomi, but no problems on Nox Player. Works after I closed the app and restarted on phone, though

jagged elk
#

@gritty mountain My perception of refinery behavior at lv31 is about the same as yours. I have also seen odd counts of ore rare which shouldn’t be possible.

mint shore
#

Guys please help trying to level my mining ships by attacking a lvl 30 base but i am not getting any xp?

#

Really?

frosty hollow
#

You don't get any XP anymore from attacking bases @mint shore

mint shore
#

Then abit uhm well grap

#

oky kwl thanx alot imperial my ships is a very low lvl for there tier lol

#

But ill wait thanx alot for the help guys.👌

hidden furnace
#

@mint shore you can also leave your ship mining or just sitting on an enemy space (Kling / Fed / Rom) to be attacked by a certain level you can handle hundreds of hits

nova panther
#

Yep

hidden furnace
#

Example: my horizon is now sitting in Rom space taking hits every minute .. gives me 356xp point every kill ... it is 240k power and I left it to be attacked by lvl21 trained fighters ... it can take approx 200 hits before repairing

#

approx 71k xp points per run

nova panther
#

I save my ship lvling for exp events

#

Then use lat

hidden furnace
#

@nova panther is right ... save it for events and in the mean time you try to do what I suggested

lofty ridge
#

Has anyone else had the station dilithium raided to 0?

I know of 2 in my alliance where the protected resources are not protected. The raids cleared the station to 0.

upbeat pagoda
native oyster
#

@upbeat pagoda that would appear to be Barot's shield strip officer ability working, I thought it was bugged but I'm informed by my dark knight colleague @nova panther it does work against revenge NPC's

upbeat pagoda
#

@native oyster thanks for the information 🖖🏻👌🏻

granite parcel
#

Just purchase a $99 pack and only got part of it what do I do

nova panther
#

@granite parcel contact in game support

daring terrace
indigo slate
distant oracle
#

YES! I am not receiving credit for the trophies I have earned! WTF?

ashen crypt
#

Taking more resources to repair ships then it’s supposed to

#

Claims 308k tritanium to repair

#

Took 329k from me

#

Every time

#

Probably from the start.... who knows how many millions have been taken from every player

#

I’m fairly certain all of the cost improvements in the galaxy R&D department don’t actually work. It just shows that they’re gonna take less but actually still takes the full amount

#

Including the ore crystal and gas research the is supposed to improve the costs of those

#

Neither of these make any difference in the cost like they’re supposed to.

#

Haven’t checked but I’m sure it’s the same for gas and crystal

young bronze
#

@ashen crypt Those researches do work. The problem is the amount displayed for the upgrades remains the same, but the actual amount of crystal/gas/ore spent is less. For example, a component shows it takes 1,000 crystal to upgrade. You need to collect 1,000 crystal to do the upgrade. But when you hit “upgrade”, only 900 crystal is deducted. The remaining 100 stays in your inventory.

ashen crypt
#

What about the repairs?

nova panther
#

@ashen crypt
pushpin Not enough resources for repairs / Longer repair times

The client is under-estimating the repair cost/time by roughly ~1%.
So when you hit that button, you are deducted the actual costs and you get the intended repair times.
If you get an error showing you don't have enough resources, advice is to collect an additional small amount from either generators or hostiles.

The under-estimated values as shown in the client are referred to as a visual glitch and apparently it's extremely hard to find and fix.
At least it is consistent in doing so; so you can expect each repair to be off by the same amount each time.

ashen crypt
#

29,000 every time isn’t a small amount

nova panther
#

Yeah 😐

dull terrace
#

This is a completely pointless procedure. It is not exactly funny to collect 100 crystals additionally or unnecessarily although you don't need it. Especially because the refinery is not very reliable

#

Example: car compay declares: here's our Brand new car. Only 20.000€ minus 20% discount. Customer: cool. Here you have 16.000€. Car compay: ah no. You have to pay me 20.000€ and then I give you 4.000€ back." customer: WTF?

ashen crypt
#

@nova panther is a extra 900k trit a small amount?

#

That’s almost double.....

#

I’m not trying to be a jerk about this but we’re talking about 100’s of millions in resources that have been stolen from me

native raven
#

Actually that happens all the time. Rebates...

stoic goblet
#

Report: Officer Activation during Armadas - When engaged with an armada my officers do not appear to activate. This is not limited to specific officers or officers listed as having no effect on an Armada. Specific officers used - Enterprise crew (Kirk (CPT), Uhura, Spock.) This issue has been ongoing for a few weeks and is not effected by clearing cache, restarting, changing crew members or ships.

tepid flame
#

@stoic goblet I might be wrong, but I believe that only one of a specific officer can activate in an armada. So if another party has the same officer and it activates first then yours won’t.

grim anchor
unreal pilot
#

@ashen crypt it's definately taking away at least 50% more resources for repairs than it should. we discovered that bug a few days ago. no acknowledgement on it yet, keep getting referred to the display error for the needed resources vs what's actually taken but that's not the issue, way more is definately being taken than what should be.

#

@stoic goblet @tepid flame multiples of the same officers do activate in armadas, but there's a display error that doesn't show them, it only shows the first to activate.

native oyster
#

I have a ship that’s stuck. Can’t move it, and I cannot recall it. Any advice?

#

@native oyster contact support in game and provide them with dock letter that ship is in and crew on bridge.

verbal charm
#

My station was raided tonight but I never got a single notification on my iPhone or iPad. Also, the battle reports show no ship ever cracking my base. There was activity with me killing hostile 3 hours earlier, then a report of my mining ship being killed 2 hours prior, then the next message was a Botany Bay hauling resources from my already cracked station. Also I had a ship in station that had not been destroyed and only one defense platform needed repair. Something definitely was not right there and I lost millions in resources.

hollow arch
#

<@&509691205798592532> s11 is experiencing shielding bug..will not let you activate peace shield

nova panther
#

@hollow arch would love more details.do you try to shield during a base attack?Hitting a hostile?What error you get?Is it only you or whole server(if so where is other people,they would already complain in here)?

golden haven
#

Have you or anyone tried the clear local restart?

native oyster
#

If possible, try to record the issue - nothing beats that.

hollow arch
#

it was just reported to me by one of my alliance mates.he tried restarting 3x and finally it allowed him to bubble

#

i will be back in a second.i will have him explain it to you 1st hand

golden haven
#

Bad data by the sound of it

young bronze
#

Client and server probably had a disconnect. Happens to me a lot. I do love how one person not being able to put up a shield turns into "nobody on the server can shield." My first thought: wish I was on server 11 right now. 😈

nova panther
#

🤣

hollow arch
#

its the 3rd time i have heard it today..lol..yeah im on top of shield problems

spare fossil
#

Murder is our all-seeing, all-knowing, station-busting guru.

nova panther
#

Hmm

hollow arch
#

yay you found it big j..lol

lean rune
#

I'm having an issue being able to put up peace shields while under attack

nova panther
#

That is intended

#

Wait for attack to end then put shield

lean rune
#

When being swarmed by an alliance you can't wait for them to stop, as soon as one ends another begins

nova panther
#

Repair your base that will hold them for a few sec and put a shield fast

#

Or relocate your base

lean rune
#

Why have they changed the system to set up a peace shield?

nova panther
#

🤷‍♂️

lean rune
#

Never had this problem before

hollow arch
#

you didnt tell me you were being attacked.i thought you said you had to restart to get it to work

lean rune
#

I did have to restart but maybe it was since I did an insta repair to my Gladdy that let me throw a bubble up

#

Like I said, i never had a problem before throwing a bubble when being swarmed before

nova panther
#

What was the last time you got attacked like this?

lean rune
#

Since before the last update

nova panther
#

Then it got changed in last update 🤷‍♂️

lean rune
#

Well I'll keep it in mind

pale carbon
nova panther
#

@pale carbon yes it is a known issue

daring terrace
#

<@&509691205798592532> since my question wasnt answered yet, I ask again.

I dont see the Interceptor Upgrade Special pack in the shop but the other two. Is there a way to fix that? I already restarted the game and cleared the localisation.

nova panther
#

We cant help with pack/store related issues.Try to contact support 😶

golden haven
#

Yeah, what the bat guy said...plz

pale carbon
#

@nova panther : any chance of an eta for fix?

nova panther
#

Nope 😐

daring terrace
#

@nova panther Thank you. 🙂

pale carbon
#

@nova panther : sigh

flat harbor
#

Several of my alliance players were raided and got no notification

native oyster
#

Hmmm, I suggest using shields. Much more reliable than notifications... 😂

flat harbor
#

You can't be under shields 24/7

#

And they were online

native oyster
#

Weird

#

Tell them to contact support in game with ss

#

They can sort it out

flat harbor
#

Stupid bug, nothing weird

native oyster
#

¯\_(ツ)_/¯

flat harbor
#

That's why I am posting it here

native oyster
#

Oooooh. Well no need to post it, it is known, just not a priority

flat harbor
#

Well, the more players post the same bug, the more priority it supposed to get mindpalm

#

Loosing resources without notification is pretty frustrating

lucid pebble
#

So heres a kicker...I mine on a node nearby but a adjacent node appears as occupied and the rss counts down

nova panther
#

Tried restart?

lucid pebble
#

Cargo is filling but the ship is next door

#

Not yet

nova panther
#

Try it

#

Maybe a few times

lucid pebble
#

Did it now....the thing corrected and the ghost mining reallocated to the new node....interesting though

sick plume
#

Getting constantly disconnected whilst playing on the ipad is getting rather annoying.

native oyster
#

App crashes every minute on iPad since yesterday. Nothing changed before

buoyant lagoon
#

Since iPad users do all have the same problems does anyone knows if The devs are working on a solution???

nova panther
#

They do

buoyant lagoon
#

Any time frame? @nova panther

nova panther
#

We never have an ETA

buoyant lagoon
#

Thx anyways

nova panther
#

🖖

native oyster
#

Maybe they are working on a Special iPad Version with a Better using of the Bigger Screen?!?!?!. 😂

analog scaffold
#

Armadas have misrepresentef ship strength since they began. We also see members get kicked out of the armada just as countdown hits zero.

icy jay
#

Found u big bug. I'm mining a node was attacked twice but won both ,yet it says ship was destroyed and it's still on a zero node, I'm unable ta move the ship or repair it

still idol
#

So, server 36, just got t’pring to 18/18. She then turned to 0/36, but was still locked.

#

Never mind, restart fixed it

icy jay
#

I have restarted the game twice

native oyster
#

@icy jay contact support in game. No other way to fix it, if restart didn't help

mossy pine
#

This is Reaps from s11. My Jelly has been lost somehow.. says it’s at the station, but it’s not. Try to locate it and the map goes to a different system where it isn’t either.. put in a ticket last night with all the screenshots possible. It’s now 14hrs later and no response although an event that pretty much requires that ship and crew is ongoing.. I see and hear this is not a one off problem.. can anyone help?

nova panther
#

@mossy pine support will answer from 1 day up to 5

grave cradle
#

I keep getting resource errors even if there’s enough resources for my ship to repair. Say I get remaining 5000 tritanium to get 8000 for the remaining, it will not work

potent grove
#

I'm getting the same error message @grave cradle. Just sent in a support ticket. I cant do the events or dailies now. NEED COMPENSATION ONCE AGAIN SCOPELY!!!

grave cradle
potent grove
nova panther
#

pushpin Not enough resources for repairs / Longer repair times

The client is under-estimating the repair cost/time by roughly ~1%.
So when you hit that button, you are deducted the actual costs and you get the intended repair times.
If you get an error showing you don't have enough resources, advice is to collect an additional small amount from either generators or hostiles.

The under-estimated values as shown in the client are referred to as a visual glitch and apparently it's extremely hard to find and fix.
At least it is consistent in doing so; so you can expect each repair to be off by the same amount each time. @potent grove @grave cradle @potent grove

potent grove
#

@ivory vortex won't even let me convert latinum keeps giving me error message and I cleared localization twice

nova panther
#

Collect some more dil please @potent grove

grave cradle
potent grove
#

I have over 5k now still won't work and I have plenty of latinum to convert and won't let me do that either

#

Fix it dammit

nova panther
#

Yeah it is def needs more than 1%

#

I think you need at least 6k dil for that kumari @potent grove

potent grove
#

I have fixed ships with 0 and converted latinum so what gives

native oyster
#

@nova panther My bad, have been meaning to alter that. Updated to reflect the variance we've been seeing.

#

The client is under-estimating the repair cost/time by roughly 1-10% depending on dock level, ship and research completed.

nova panther
#

👍🏻

vapid turret
#

there is inconsistency between the battle log and in-screen display with the iss jelly. it often shows as ‘destroyed’ in-screen, then the battle log shows it had hull health remaining. none of the officer or captain abilities used affected hull health so it wasnt that. as another example, when attacking a base, it showed as destroyed in-screen on the ship icon, but the ‘ship a’ triangle stayed over the station. tapping the ship showed it had a full cargo of loot (ie it destroyed the station). please fix!

nova panther
#

@vapid turret any ss?

vapid turret
#

didnt think to take any, but will post tomorrow. happens regularly

nova panther
#

👍🏻

round flax
#

Care to fix this bug that blew up my ship with a tf even though it says I have over a minute to go?

placid dagger
#

Anyone reported display bug with officers

#

I.e. displaying with no names, ones I have already duplicated and greyed out

#

Two others confirmed they have same

nova panther
#

@placid dagger those are new officers but they released them mistakenly. @zealous grove and @nimble meteor made video about them already

placid dagger
#

Meh I don't watch that shizzle 😆 thanks though for confirmation

nimble meteor
#

😢

placid dagger
#

Hehe

#

Might do now, link me up baby

placid dagger
#

Ta 👍

zealous grove
#

lol

quaint oak
#

For the record, I am still tired of having to restart everytime I change officers and my app freezes., which is almost every time.

main spindle
#

record what ? no one care

warped field
#

“Shadow Arena” quest

unreal pilot
#

@round flax that's not a bug, the 1m49s you had to go was the time it would take to deplete the mining node, NOT the time it takes the fighter to get to you. There is no timer for that.

round flax
#

@unreal pilot the two hours was the mining node. The 1m49s was the shop "in warp" which got destroyed while "in warp"

#

Literally it was attacked by the tf and there was nothing I could do about it. The Miner was fine for another 2 hours...

unreal pilot
#

@round flax sorry missed that. that's an error with how warp times are calculated, sometimes the timer says you arrive later than your ship actually does. other players will see your ship but your timer will say it hasnt arrived yet. this is usually a problem related to the officers Helvia And Domitia. It's been reported, no idea when or if it'll get fixed.

round flax
#

Thanks!

wide dagger
#

My station was attacked and by the time I got on my temporary shield had just expired. I went to shield and it wouldn’t let me. It gave me the pop up below. I went to system view and the attackers first ship entered system still not able to shield. I did a speedy repair of my Mayflower and sent it out. Even after it died I couldn’t shield until after I was hit by 2 more ships.......

#

I put in a ticket but how much do you want to bet it will be blamed on me and I will be out the resources as usual for the game screwing up.

unreal pilot
#

@wide dagger there is definately a combat lag issue. what you experienced could be the same issue as when a ship gets permanently stuck in battle. sending your mayflower out was the right action, it probably cleared that stuck battle.

wide dagger
#

Now to try and get my resources back.... This is why I won’t put money into this game. I’m tired of being rushed out of conversations and things not being made right when it’s the systems fault. I only play anymore to talk to friends and waste time.

#

@unreal pilot

unreal pilot
#

@wide dagger yeah it's happened to other people so they know the problem is there. I strongly suspect it's the issue I described. good luck to you.

wide dagger
#

Thank you

limber basin
#

This is more like a glitch but somehow, my base has reached warp speed. Can y’all find a why to fix this? It’s done it before when I recalled my ship once. When it finished warp and was docked, I came to this. This is the only thing that causes this as far as I know. Just thought I would show y’all this in case someone else has the same problem...

glacial sluice
#

PLease fix all these app crashes it was already unacceptable but now it is absurd how many times it crashes.

native oyster
#

The nr of victories in daily report does not show the correct value

nova panther
#

@native oyster can be a delay

#

Please contact support

native oyster
#

How do I contact support?

nova panther
#

Support can be contacted through various means.

In-Game:

  1. Select your commander's badge in the top-left corner of your screen.
  2. Select 'Settings'.
  3. Select 'Help/FAQ'.
  4. Select 'Lost Progress & Contacting Support'.
  5. Select 'Contacting Support & Reporting Bugs'.
    That article will describe the necessary details and remaining steps for you in order to create a ticket.

Web-browser: Be sure to include your PlayerID!
https://scopely.helpshift.com/a/star-trek-fleet-command/?p=all&contact=1

E-mail: Be sure to include your PlayerID!
startrek-support@scopely.io

Note:
Response times can be up to 5 business days, not including weekends or holidays.

native oyster
#

Thanks

#

Mm. After restart the count is correct...

vapid turret
#

@nova panther here’s an example of the ship destroyed bug i mentioned yesterday. The crew is Kirk, Spock & Vixis. The battle log shows a victory with 400k hull left. the in-game screen shows the jelly sat on top of the base with a full cargo, as expected for a victory. But the ship displays as destroyed. The repair time and repair costs shown are for a completely destroyed ship.

nova panther
#

@vapid turret that is because of Kirk's captain ability

vapid turret
#

What? Kirk doesnt give a 400k boost to hull

nova panther
#

He or Kumak can give huge boosts during battles 😶

vapid turret
#

I understand that if Kirk’s captain ability stacks it will give a boost to stats. But the officer health boost to a ship is capped at the 300% maximum, isnt it?

#

I have also seen a similar thing when hitting hostiles. Neither Kumak or Kirk are on my hostile bridge crew. Will post when it next occurs

nova panther
#

@vapid turret even the boost is at 300% Kumak and Kirk still helps at least in my experiments 🤔

#

Still just to be sure contact support

#

Maybe it is a bug they know 🤔

vapid turret
#

Ok, interesting. Thanks 🖖🏻

vapid turret
#

@nova panther here’s another example. this time its vs a hostile. bridge crew are Yuki (capt) Khan and Chen, none of which boost officer or ship stats. Same thing as before. Battle log shows a victory, in+game screen shows destroyed. Something’s not quite adding up

nova panther
#

@vapid turret restart doesnt fix it right?

vapid turret
#

will try that next time it happens. either way its a bug, whether client or server side. will let you know

#

while I’m in a bug reporting mood, the system path between Balduk and Ty’Rall is still locked even though I have completed the Dark Space mission. Ships will not use that path. Screenshots below, incuding one of me mining in dark space.

vapid turret
#

@nova panther destroyed bug happened again vs hostiles. restarted the app and it still shows as destroyed. hope that helps track it down

native oyster
#

Can you remove the algorithem that prevents me from getting rare ore, so I would have to pay money to get the last 3 I need to uograde my kumari to t7? Or at least removive from refinery. I keep getting rare crystal and gas very offen, but no rare ore. Its been going on for about a month, sinces afther i only need the one weapon slot.

dull ether
#

So evidently there is still a shield bug! I popped a 12hr a little after 10pm est last night and got drained again overnight.

I have opened a support ticket not that the support team does any good what so ever.

Scopely can refund me and erase my account or I will go through Google.

nova panther
#

@vapid turret send a support ticket with ss and let me know with their answer 🖖

dull ether
#

Also how the hell with your jacked up PVP system can a level 40 hit someone 11 levels lower but I can't hit someone but 7 levels lower!

wild locust
#

Helvia’s warp speed increase is not being consistently applied. There are times when a trip that should take 5 minutes is taking 11 or more. First trip out this morning, for example, from my station (while empty) took 11:26 but this most recent trip (also empty from my station) back to the same system clocked at 5 and change.
This has not caused a problem so far as I usually swap miners well before protected limits would be reached, but for purposes of planning and general gameplay this is definitely an impediment. Please advise

vapid turret
#

@nova panther forgive me for asking but what is the purpose of this channel if we also have to report ingame? seems a duplicate of effort on players part and a hiding to nothing for our mods who give their time generously

#

i feel like i have just wasted your time this morning. you have been responsive & helpful which is very much appreciated 🖖🏻

nova panther
#

@vapid turret Devs do look at here as well/We can contact Devs during emergency or important situations and to be aware of those situations we have this channel/If we have a workaround for the bug,we inform player about it.This is the stuff I remember for now but prob has more use 🤔

vapid turret
#

Ok cool. I appreciate this bug affects a very small % of players. Once again, many thanks

nova panther
#

🖖

novel elm
unborn bone
#

@vapid turret I get the same issue, ship wins but also gets destroyed but I only ever get it with kumak as captain.

red condor
#

Hello, i had bought october and november reward packs now thry are gone, but there were still a lot of daily rewards left for me and now the are all gone. Please pay them all out, i payed for them.

hardy summit
native oyster
#

I m raiding a base with my horizon but my antares doesnt work. Sits on the base snoozing and Takes no load.. Is that already a known problem??

sour comet
#

Augur description changed, main gun is useless, shields die on augur too fast, mitigation effect of shield unbalanced game. Required augur to have more shield or less impact of damage to hull so it can be more evenly matched. Game mechanics broken

#

Augur requires Kirk and spock to survive more then a few rounds because shields have too much of an impact and augur hull damage happens too quickly it dies too early and main weapon is crippled by firing every 3 rounds. 1/3 its power and fire every round

unborn bone
#

@red condor when you purchase it there is a timer on it till you can't use that months tokens any more. Just make sure you use them within 2months and you will be fine

nova panther
#

Yep

cloud dune
flint bison
#

I have a ship that’s currently stuck in limbo. It’s reporting ZZZ in system but only snaps to galaxy view when you locate. Can’t be recalled or moved to another system. Tried on iPad and iPhone and forced reset both apps.

native oyster
#

How about he issue with the game booting people off every 5-6 minutes, or freezing up when performing an action such as looking at systems, or even players? That gets annoying.

nova panther
#

@flint bison please contact support

flint bison
#

@nova panther have sent form and just sent email with details asked for in pinned post on known fixes. 👍

nova panther
#

👍🏻

sick socket
#

Im sick to death of my ships not responding not locking on target. This bug problem is becoming a joke now. Limiting my ability to play the game events swarm raiding defending

feral atlas
#

I too am having major issues with constant crashing of the game client. Started about a week ago out of nowhere.

somber violet
#

No hostiles spawn thus cant complete.... This is on server 189....

mild pagoda
#

@somber violet are there any other players in the system?

#

Sometimes fewer players means lesser hostiles. But file a ticket with CS.

somber violet
#

Sometimes but the same result... Nil....

native oyster
#

I have to keep resetting my device when I go to enter my station as gets stuck on preparing screen

opaque dagger
opaque dagger
#

Thinking Marla is screwing up vemets ability

hallow dagger
#

@opaque dagger Has to be a attack after the first attack that he will resurrect

#

Hence the wording on (One of the following attacks) So in essence you have to survive the first attack then he can activate

fierce elm
sudden flume
#

Planet Bexeiug in P’Jem, Fed Space, there use to be six RG3 Nodes, now there are only 5 RG3 Nodes. Why did you eliminate the one RG3 Node?

#

I am boycotting spending any money, no more credit card, until this, along with the other bug issues I have addressed, have all been resolved..

unreal pilot
#

@sudden flume nodes have been disappearing in all g3 systems for months now. most have less than half the nodes they used to.

sudden flume
#

A compounding issue, on top of other issues with this game.

unreal pilot
#

correct.

iron jacinth
nova panther
#

Just a visual bug

#

But it is funny😂

unreal pilot
#

I want that 3.5mil Phindra!

small ocean
#

I've noticed that Mirek's captain ability shows that it has activated, but her burn ability does not trip Kumar's or vemet's abilities. I have also seen this to be true with chavrenek's burn, Marcus's morale, and kang's hull breach. I have seen that Kirk's morale, Gorkon's hull breach, and nero's burn do trip the corresponding officer's abilities. Also charvrenek and Merik's burn does not trip the damage bonus on the augur when the obliterator fires. This may also be true with the d4 hull breach bonus with kang as well.

#

@fierce elm I second the station interior endless loading. Basically the only time I can get into my station interior is right after I reset the game.

dry pollen
#

I use alliance chat.....need to restart. I change ship crew.....game freezes. I hunt swarm hostiles.....ships get stuck in combat.

Restarting the game every 10 minutes is getting old.

mild pagoda
#

@dry pollen ship stuck can be fixed by moving another ship. As for the other issue make sure to file a ticket with CS. Its the fastest way to get the issues to the right people.

jovial ice
#

I have opened now more then 100 premium recruit chests and the 5% chance to get enough shards to unlock an uncommon or rare officer did not trigger in the last 100 chests. I think this is a BUG because the probability to not trigger this chance of 5% in 100 in a row is only about 0.6%. I also opened a support call, but they seem to be incapable of understanding how unlikely this is even if I calculate the probability of not triggering this 5% chance in 100 chests to make it clear for them. I am really upset how they treat their customers who payed tons of euros for such a buggy game.

mild pagoda
#

Officer shards are a lottery

#

Ive needed 6 spok shards to get 400% spok fro a while and nada

jovial ice
#

5eur in the swear box. We all know this.

mild pagoda
#

Best odds seem to be when you open 10 chests back to back

jovial ice
#

My point is that this lottery is broken and I give statistical eviden e to back up my claim.

#

Not just a feeling or so I provide statistical evidence

mild pagoda
#

🤷‍♂️ I dont know what to tell you. I dont really depend on premium chests for epics and rares. I assume one every now and then. Ultra packs are best bet

jovial ice
#

Yes correct. Its about a 50% chance that this is triggered once if you do 10 chests.

mild pagoda
#

no not a 50% chance. Its a 5% per chest. Once you open a second chest the odds reset

jovial ice
#

You are correct if you say it is supposed to be 5% per chest. But you can calculate the combined probability that if you have 10 chests that at least one of them triggers this. And that is a bit less than 50%.

#

If you missed that out in school, believe me I know what I am talking about. I have co-authored 3 books of mathematics.

mild pagoda
#

I believe it is supposed to be 5% per chest, not cumulative. however, my experience has been when I get 10 chests I have a better shot

jovial ice
#

See above

mild pagoda
#

I do not know what to tell you other than dont rely on premium chests for rares and epics

jovial ice
#

The premium chests 5% chance is broken - or the text in the info box is wrong. And I don't want to waist my remaining 50k tokens until this is fixed.

native oyster
#

There is a lot I can say here, but I will try to explain this as simple as possible. Every time you open a box you roll a dice that has 100 numbers on it. 1-95 numbers don't give you Jackpot. If you roll 96, 97, 98, 99 and 100 you get jackpot. HENCE no matter hoe many boxes you open, the numbers on rolls stay the same. While you are under impression that you should be able to get a jackpot from number 51 to 100. Which is not the case.

That is why you should know that when you are increasing one part of your equation, you must also increase the other side. Which you undoubtedly know.

To put even simpler, after opening 10 boxes you are rolling a dice with 1000 numbers while only 50 give jackpot. Which again is 5%

vapid turret
#

@native oyster that’s not how probability works, bud. If each chest has a 95% probability of not giving a jackpot and you open 10, the chance of not getting any jackpots is 95% * 95% * 95% ... ten times, or 0.95 ^ 10. Which is 59%. So 41% of the time you should get at least one jackpot.

#

Where people trip up, is that if they have aleady opened 10 chests and not got a jackpot, they think there is more chance of getting one soon. That’s not true.

jovial ice
#

And the probability of not hitting the jackpot in 100 times is simply

P_100=0.95^100=0.0059=0.6%.

That's why I say it is very unlikely that it works as described in the info box.
@native oyster @vapid turret

vapid turret
#

Or you could simply be one of the unlucky 0.6% 🙂

jovial ice
#

Thats why I say unlikely

#

However, thats a silver bullet you can always pull out if you have programmed a bug in a lottery ...

#

Or in other words my confidence level is 99.4% that Scopely has messed up and 0.6% I was unlucky

vapid turret
#

Not really. In terms of the chances of getting a jackpot opening 100 chests, your result is only 1 sample. That simply isnt sufficient to draw any conclusions about the probability distribution.

#

The statistical confidence from 1 sample is very very small, nothing like 99%, sorry.

jovial ice
#

Not sure I think you are double counting now

vapid turret
#

Well, the experiment was opening 100 chests. How many times have you done that?

jovial ice
#

Id rather stick with the topic and discuss my point that is very unlikely that it is working.

native oyster
jovial ice
#

OK guys, I will sacrifice another 100 chests now ...

#

hmmmm

#

triggered 2 times now 😄

native oyster
#

😈

nova panther
#

See LUCK!

#

Math doesnt work in this game

#

All you need is luck

jovial ice
#

It should have triggered about 5 times in 100 chests

magic horizon
native oyster
#

I laughed so much at these comments... 😂 😂 😂 😂

#

Thanks guys 😂😂😂 so good...

#

Please do not try to explain math to people any more. Please.

nova panther
#

👀

native oyster
#

Anyway, the packs are working as intended. The subject is closed.

brazen merlin
#

1+1=10

native oyster
#

That is correct

#

😂 😂 😂

brazen merlin
#

Only me and dead people speak hex

native oyster
#

😂

wintry harbor
#

gacha in games doesn't really follow math. its alll just luck

#

i think the system considers ALL players as the sample size of that 5% lucky

native oyster
#

The problem with this is that people are trying to figure out their luck using math. While game rolls a dice... For each pack separately.

wintry harbor
#

if you're looking only at your draws, it might not add up. but if you ask scopely for the data of all the draws happened during say, an hr before till now, that 5% might be true? who knows

native oyster
#

Irrelevant

#

I explained how it works

#

It works correctly

#

I don't have time to have a discussion on it.

#

Packs are working properly

#

As intended

#

For bad luck interventions please consult your local God, priest or witch doctor.

#

🖖

#

i am starting a business selling 4 leaf clovers, pm me if interested 😂

magic horizon
#

I’ll only buy 5 leaf clovers.

native oyster
#

they used to have 5 leaves, i just took my profit margin out first

nova panther
#

Can I buy 0?

native oyster
#

Only if you can divide the clover by 0....

nova panther
#

I think Batcomputer can do that 🤔

native oyster
#

Do it! 😈

normal bloom
#

where are you on fixing the disparity of hostiles ... for instance Klingon Battleships in Qu'Vat are what they have always been (37) 848,503, (38) 1,033,032, (39) 1,275,800 as opposed to these inflated point values of Klingon Battleships in Lankal with values of (38) 1,920,474, (39) 2,320,466, and (40) 2,772,555.

nova panther
native oyster
#

@normal bloom theoretically next patch

nova panther
#

🤷‍♂️

#

It is already Early Jan ....

native oyster
#

He didn't specify year 😂😂😂😂😂😂

nova panther
#

Havana .......... (insert Gala's fav curse)

native oyster
#

Batman........

nova panther
#

Better

#

🤣

native oyster
#

😱

nova panther
#

😂

native oyster
#

Witchcraft!

#

😂

nova panther
#

Nooo she is online!

#

Time to run 🤣

native oyster
#

hides inside batcave main broom cupboard

placid radish
#

_wakes up
_

#

Havana, get out of here. It’s my hiding spot

nova panther
#

😂

stuck pivot
#

Sent two ships into a system 5 secs apart, both arrived at the same time, triggered a hostile, moved one ship to see which ship was targeted, ship moved but the ship icon did not. Recalled both ships (see screenshot) and the hostile did not disappear and it killed one of my ship. Rebooted the game and my other ship was still in the system ie: neither ship had warped out.

indigo yacht
#

It looks like the bonus refinery did not get updated to reflect the new refinery rewards that the regular refinery got. The rewards from the bonus are quite small compared to the regular refinery. @Panic <@&509691205798592532>
Will this be updated?

harsh bough
#

With only 1 refine so far, it's impossible to tell whether amounts have been tweaked yet.

livid kite
#

<@&509691205798592532> Is this just a display glitch? Photon weapon with phaser text, tier 7 Saladin.

native oyster
#

Yes just wrong text, it's kinetic

livid kite
#

Thank you👍🏻

indigo yacht
#

@harsh bough the possible rewards are unchanged from the last bonus. It didn't get the updated output amounts like the regular refinery did, that's the bug. I'm not saying the rng part is bad, I'm saying the possible rewards are incorrect

harsh bough
#

But where did scopely say that when the regular refinery was adjusted that the bonus would be too? This is all rather looking a gift horse in the mouth....

indigo yacht
#

It would only make sense for both to be updated...

heady bronze
#

@ivory vortex the bonus refinery hasn't been updated in light of the recent refinery changes.

#

Payouts are worse than the regular refinery

native oyster
#

When I finished my research I never got my dailys rewards any idea how to fix it

half pawn
#

@heady bronze So you only got common refined material?

#

I sure didn’t

nova panther
#

@half pawn he wants more unc/rare from bonus so complains for nothing 😐

#

Bonus is bonus and no way you can complain about that.It is like asking for a better present even though present is what you wanted for months

half pawn
#

Then I shouldn’t tell him what I got out of the bonus’ refines.

earnest crest
#

What’s the deal, put up a 4 hour shield and it disappears!

thorn kindle
#

<@&509691205798592532> can you please pass on the fact that Severus captain ability is broken. I have been attempting to use him fighting enemy augurs with burning crew and while he does work, when I win, the augur isn’t dead. Apparently the health that is removed by the captain ability is returned after combat but before the ship is removed as destroyed, thus making it impossible to kill an augur in one or even two attacks...........

#

How’s does this stuff even get past QA. And they removed Tal for being broken yet still haven’t managed to let us get him again, instead of fixing crews they look like they giving us even more crew to spend on....

young bronze
#

@thorn kindle Hostiles do not burn your ship, only players can. Severus ability only happens when YOUR ship is burning. Therefore he is not removing the hull health of the hostile. Must be something else rust is happening.

thorn kindle
#

@young bronze what part of ‘fighting augurs’ implies pve ? As far as I know only players can have augurs, and to use their big gun they always run burning. Severus is intended as anti burning but is broken as I have laid out

#

Yes I am fighting against augurs, and yes my ship gets burning........

young bronze
#

Ahh. I misunderstood. Higher level rom ships are augurs and people often refer to them as such. Only a couple augers on my server.

#

Either way, submit a ticket with battle logs to support if you haven't already.

hollow echo
#

Question What can I do if the same player come back and hits my base with my shields up again? Well there a report with images waiting for support?

spring shadow
#

Getting really tire of last min alerts of base attacks

iron osprey
#

MY SHIP IS STUCK!! :(

#

I accidentally warped somewhere and hit stop, my ship stopped in Vendus A. North Star. Now it's stuck on the sun and won't go anywhere. Keeps saying ship can't set a course in it's current position. Moving my other ships out of base didn't do anything.

#

Nobody can smack me cause they say my ship isn't there.

near current
#

@iron osprey just recall your other ships, then relocate your base to the system your stuck in, or a nearby system

#

you can move your base to a system where your you have a ship, so long as all your other ships are there, or docked

#

once it's relocated, recall all your ships, then relocate the base back (i had to do this yesterday for the same reason)

nova panther
#

@thorn kindle yeah that is true.Sev is bugged as well 😐.Noticed it during Realta fights

iron osprey
#

Got it fixed. Thankies. (:

half pawn
#

Is this broken? Cannot find any missions for it. I know its level 40, asking for a friend.

near current
#

@half pawn i heard you don't get the particles til 42 actually

half pawn
#

Well that would suck @near current

woven dune
#

My Kumari doesn’t seem to have taken the last upgrade? The power of the ship is 290 k docked but in space drops back to 278K and stays at that level once recalled and docked. If I go the manage it returns to 290k. How and who do I report this issue to. I am sure it’s space space power was 280 + before

native oyster
#

<@&509691205798592532> recently I've upgraded to ops 39 and I could do 40 as well if I had the 400 ascend keys. I've heard they are auto chest, but this seems not to be working. I already contacted support yesterday, but there is no reply. Could you please look into this? Many Thanks

oak raft
#

Protected cargo on 65k bud kiled for oc on 50k

native oyster
#

@oak raft contact support in game with those screenshots

#

@native oyster we don't have any confirmation about that issue. Please wait for response from in game support

#

@woven dune that is not an issue, it works like that because of research. You probably changed officers, thats why it is now less than 280k

oak raft
#

@native oyster done

mighty panther
#

accounting is now totally screwing up

#

picked up the daily chest and dailies doesn't show it, and yes, I restarted

gritty cloud
#

I notice the counters of daily quests and events are blocked!!!!!

mighty panther
#

as I just said lean

#

already forwarded it to support as well

gritty cloud
#

👍

mighty panther
#

any other servers besides 131 having this issue ?

#

getting multiple reports through GC on 131

#

<@&509691205798592532> please escalate

#

@shell oar I'm already trying to get it escalated 😛

shell oar
#

😝

#

@mighty panther you were in my mind?

elder flame
#

Seems to be fixed

#

My mining was all counted at once and I got rewards

mighty panther
#

@shell oar I am on 131 as well

native oyster
shadow viper
#

I am unable to proceed to level 40 because I never received the ascend key when I went from levels 38 to 39. The game is not giving the players the ascend key in a gift as it’s supposed to do

versed ingot
#

I have the same issue with protected cargo. One ship had 19k protected, after attack 100% was lost. Second ship 32k protected, only 13k was saved.

native oyster
#

@versed ingot @shadow viper contact support in game.

blissful shell
#

I noticed that node depletion notifications only appear rarely. This causes me to lose the node or have to use an external timer app which is not ideal

neat fossil
#

[2★ Raw Gas Mine S:81497 X:-443 Y:352] theres a ship mininig... i think ghost bug.. cause you click ask you wanna attack, and olny show mine button...

magic horizon
#

@neat fossil sorry no one on this server can help you. I would send a ticket to scopely support.

native oyster
#

@blissful shell yeah, that is being worked on

hollow echo
#

I am always checking for image problems When playing the game. Sometime the client software not always 100% right. So what does it mean of this green light. Thank you

tiny lark
#

I had a shield up but my base was attacked. Luckily my base was find but I lost two ships.

magic horizon
#

@tiny lark raise a ticket with scopely support if you think your shields were up.

#

Unfortunately there is no one here who can help you.

acoustic oxide
#

10 min shield protection after atack don ´t work !!

magic horizon
#

It does when I get hit 🤷‍♂️.

swift dust
#

@acoustic oxide only pops every 2 hours, so first time warning, every other time within 2 hours you get none

acoustic oxide
#

??

swift dust
#

10 min shield protection after atack don ´t work !!

acoustic oxide
#

Yep but no atack 2 hour before 🤔

swift dust
#

🤷‍♂️

nova panther
#

@acoustic oxide did you got raided.

#

If so you probably lost it in your logs

oak fulcrum
#

@sturdy atlas try here.

sturdy atlas
#

I’m having an issue in the game. I’m restricted to only being able to engage players that are only 2 levels above or below me. However, other player much higher level than my Lvl24 can attack me at will. I was recently hit by Lvl29 & Lvl32 players. How is it I’m restricted from attacking higher/lower level players, but others are not?

native oyster
gritty cloud
acoustic oxide
#

Not me... maybe he got raid before i don't know, maybe make a explanation to the game for " if you are raid, one shield for 2 hour, or something like that " we don't know this rules, where is it read ?

next comet
#

Can’t purchase the jan rewards pack

normal bloom
#

the packs for prime repair speed, repair costs, and piercing are gone from the offers area ... is this an accident or intentional??

upper bone
#

My Dailies are gone and there is a message that I need to teach level 3. C'mon! I'm level 20!

Also, all the $20 packs are gone except for peace shields and I don't buy those. If you are trying to force me to buy the $50 packs, I got sad news for you. Please put the $20 pack back in "Offers". Can you put more speed ups in the packs. I'd be willing to purchase a $10 speed up pack, probably once a month.

knotty pasture
#

in case you haven't tried.....i put pike on my kvort with scotty.....boosted the warp to 50. When I warped to a warp 50 area....it never arrived...and magically ended up back at home station. I also tried to see if there was a difference in EXP gained....no difference. When I promoted him, he went from 20% to 60% increase then flipped back to 20%....pike is broken....he does not give you anything

knotty pasture
#

<@&509691205798592532> ☝️

placid radish
#

This has been reported. And is being reviewed.

royal turret
#

I. Getting nuthing but bugs here I'm now tear 6 so when u fix it u give me back Terry 6 please

ivory geyser
north seal
#

My station got hit yesterday while I had a shield up. The other player claims my shield was down. Today another player in my alliance also got hit under the same circumstances.

native oyster
#

Vemet broke the node......non occupied node still says ship c, and is counting down.

#

But moved ship to another node

vale grail
#

you know it would be nice if hostile hunters DIDN"T APPEAR, exactly on your fliught poath 3 seconds into entering a hostile system.

#

I didn't even have time to screen cap itr.

unreal pilot
#

@north seal you get an automatic 10 minute shield when you get hit for the first time. That's what you and your alliance mate are seeing. Your shield was down and the 10 minute shield popped up when you got hit.

#

@tiny lark 👆

dry panther
#

Anyone else have anomalies after reset.... rebooted reset reset cleared cache reset reset come back to 30 minutes of base sacked bs. Joy!

crisp cypress
royal turret
#

I just got ripped off and got nuthing thare wus in the federation store a 2000 , 3500 and a 5000 well I bout a 2000 to unlock it and got nuthing wuts up with tg hat not right I shud have got sumthing for it ?

unreal pilot
#

Please fix the scout ships. every time one appears and i target it the game sends me to the far side of the system while others players can fly straight towards it and attack it.

cedar tapir
#

Nothing works on server 155 @ivory vortex. Just crashed? Hope this time all players receive a good present for that shit... sorry but very annoying those lags and bugs and all that stuff all day

short bough
#

Login issue

bitter ridge
#

Progress for event and daily goals aren't registering restarted game 4 times and tried reinstalling the game and no progress registered

buoyant lagoon
#

Event progress not working on server 142 too. Just spend 200k on promoting officers and officer event is still at 0

bitter ridge
#

Server 146 just asked in GC and no one's progress is working

native oyster
#

Servers are having technical issues. Devs are on it!

bitter ridge
#

Any idea of the amount of time it will take to fix or is it just the usual wait and see

cedar tapir
#

@native oyster everyone got a shield?

pastel axle
#

No point giving us a shield when we cant get in to apply it. Why not give everone an automatic 10m shield when servers up

native oyster
#

I have no idea 😂

bright drum
#

@native oyster didnt you just post the server was going down? Message is gone and server is still up

native oyster
#

@bright drum the affected servers are already down

bright drum
#

ok, thanks, guess 131 isnt one of them

#

maybe next time type that, my whole alliance bubbled 🙂

native oyster
#

My sincere apologies, I thought it would spread to other servers and wanted to make sure you guys are bubbled.

Sorry

dull terrace
#

better a bubble too much than to be raided 😉

native oyster
#

Is the Scopely support at helpshift broken? No reply since 5 days for a ticked and for a new issue, no reply in 2 days

keen river
#

Is the problem with iOS getting sorted as I’m getting kicked from the game at least 15 times a day checked WiFi it’s not that contacted Apple they have said its scopy problem due to iOS connection difficulties?

dull terrace
#

i really don't know why my ship was destroyed after winning the fight

nova panther
#

Kirk's captain ability boost officer stats which gives you more attack/hull/defense but those boosts get removed after battle @dull terrace

dull terrace
#

okaaaaay.....

#

btw... thx for the fast answer but... errr... hmmm..... spock would say "fascinating"

oak vine
#

I believe what they do is they calculate remaining health at certain points and checking if the ship is detroyed hullhp - damage, the hull hp can change during battle so you can take more damage, but they don't scale the damage accordingly so that is what I think is how they do it, could be wrong though.

nova panther
#

It is same for Kumak as well

next comet
#

Still can’t buy the Jan basic pack

pastel axle
#

Hostiles clumping together and not swarming and no lvl 35mto be seen in fed space at all

fallow pivot
#

ok now this getting annoying, I started an Armada, the team arrived, i spoke to the guys who had clicked join, but when the Armada started only 2 of us participated and we got destroyed, what the hell is going on?

keen plank
#

For me it very low and expensive

#

You get low increase of power to a very hi cost

uneven jay
#

yep, no point taking the Kumari any further...

opal osprey
#

Is anyone else having an issue entering their stations and having the game freezing up?

round flax
#

Yep, a lot. Have to restart

sturdy atlas
#

I’m having an issue in the game. I’m restricted to only being able to engage players that are only 2 levels above or below me. However, other player much higher level than my Lvl24 can attack me at will. I was recently hit by Lvl29 & Lvl32 players. How is it I’m restricted from attacking higher/lower level players, but others are not?

native oyster
#

Also there are two events, but the first Screenshot shows wrong numbers...

blissful shell
#

Unable to do event or dailies because hostile shows they are far away but the combat abruptly begins

blissful shell
#

Also I’m not getting event credit for killing faction hostile....

silver nova
#

@blissful shell did you join the events?

blissful shell
#

Yea I just had to reload game, it’s fixed

native oyster
silver nova
#

@native oyster You might need to ask someone to destroy your ships

native oyster
#

Ok I will check, if this works

silver nova
#

Somebody asked for help in GC on my server the other day. It was a strange feeling, but he thanked me

native oyster
#

😄

silver nova
#

@native oyster I was assuming you tried to move another ship around like the known "stuck ship" bug fix. This bug is a different one.

native oyster
#

@silver nova thanks 4 the advice. After pushing my ships from that mines, game is working again 👍

nova panther
#

That is a strange bug 🤔

#

Never happened to me

native oyster
#

Jo

silver nova
#

I've been getting little bugs here and there. Most annoying rn is the Confirm button for switching crew.

nova panther
#

Yeah that just happened to me

#

Prob because of server lag

#

Had to restart game twice 2 days ago just to change my miner 😐

silver nova
#

Kinda like when your ship just sits on your base after recalling.

fervent granite
#

<@&509691205798592532> i hve found a serious bug in which when i have a ship sat in space and it is attacked my shield has gone down first was what remained of a 3 day shield and 10 minutes ago i have put a 4 hour shield and placed ship in same place as its acting as a detterent to protect an allies base whilst im not ingame

neat fossil
#

Where I can open ticket for bug?

nova panther
#

@neat fossil support in game

neat fossil
#

Thanks

sharp elm
#

Hitting a constant bug where if I try to go to the internal view of the station the game goes to a loading screen and just stays there. I have to restart the game and then go straight in to be able to get there. Server 145

placid radish
#

@sharp elm it is known and reported. No ETA for a fix. Hits me a lot.

sharp elm
#

Oh great. Ah well.

placid radish
#

Sorry

sturdy atlas
#

What’s the limit between player levels? I’m Lvl24, but I can’t hit anyone more than 2 levels above or below me, but as shown in the screenshot below I can be hit by players well above my level. It would be awesome if someone from Scopely would take the time to explain how this is legit.

silver nova
#

@sturdy atlas You can hit him if he can hit you. I wouldn't advise it, but you can

#

hmm... Maybe I missed it

sturdy atlas
#

LOL...sound advice. However, I can’t initiate a hit on anyone +/- 2 levels from me. So I can get the hell kicked out of me, but couldn’t take the initiative on another player if there’s more than 2 levels of separation. Kinda sux. I’ve been asking Scopely about this for the past two days here, but I might as well shout out in the great void. 😡

jagged elk
silver nova
#

@jagged elk Thanks. I have it somewhere. Not a concern of mine.

jagged elk
#

Meant to tag the other guy.
Important to know how the PvP rage scales for planning your ops upgrades against your ship and station power

sturdy atlas
#

Okay that make a little more sense. Thanks Whisky! 😉

#

Okay, thanks Slash?? LOL

silver nova
#

I dont know why you cant attack 3+ above

jagged elk
#

True should be able to hit mid 30’s if you had to

silver nova
#

I hope it's not a preview of things to come

somber cradle
#

Could we fix the officer descriptions when promoting to see what the officer’s promoting ability will change to? It’s way off ... new ships are shiny but there is so much glaring error (not even in programming — these are basic descriptions)

dusky cobalt
#

Strange "freezing" just started a few mins ago. Already CLEARED LOCALIZATION. Notice zero time on the GO ship move navigation. Timer on another ship in battle at zero

#

Can't do shit. Sitting duck

nova panther
#

@dusky cobalt it is because of server lag 😐

jovial ice
#

Each Skill even if the same Officer is deployed more than once is triggered only on one ship each round (or this is a glitch in the log such that each skill is displayed only on one ship)

long steppe
#

Daily goals bug? I upgraded a module but I don’t get the reward 😳 I got the points for the power increase but nothing else. Not even after restart. Anyone else having problems like that?

obsidian glade
#

Can I get a pm from one of the tech team at all?

modest spruce
#

Any tips for how to complain since the support team are instaclosing my tickets now? Sent them screenshots of my station being attacked while shield was up and they’re refusing to deal with it, instead closing my tickets without even replying now

limpid rampart
#

AFTER attacking a base, this bug wont allow the ship to get a FULL cargo load
BECAUSE of this bug, Domitia's skill Hurry Home is never activated

warm gazelle
#

Hi! we're trying to track down some cases of an armada leader not being able to join their own armada. If you've gotten 'CAN'T JOIN ARMADA. Attack will be over by the time your ship arrives.' but you were 100% in the circle and know what time this happened to you please send me a PM with your username and the time.

lost forge
#

another proble is you can start and armada thats more then 15 minuts away from where youre base is :p

frosty tulip
#

@limpid rampart I’ve had this same issue a few times

#

@lost forge trick for that is send your ship to a system that’s closer or have your base closer 😉

#

@warm gazelle I’ve had that issue but not as the leader, I’ve been within the circles at count down but then it doesn’t register me 🤷🏻‍♂️

lost forge
#

i now you can move closer and start but it shut still say you are to far away if you try

bronze cave
#

The armadas work fine. If players aren’t set 10’seconds before launch they fail. If they don’t use the tags to start their entry in the armada they might fail to enter unless they readjust

serene widget
#

Station Bug to WLAN Connection, Not Login base, loading... Pleace restart App 😭

frosty tulip
#

@lost forge true they should do really

bronze cave
#

100

heavy creek
#

Anyone else having problem with requirements for upgrades changing. I have a kehra. Needed 7 rare crystal to upgrade been mining and refining.... no rare dropping. I had 4 needed 3 to get my 7. During the weekend extra refinery I refined 25k and got 4 rare. Yea.... I can upgrade. Got my kehr back to base and......... you have 8 to upgrade to now need 11...... wtf.... sent msg to scopley.. they want screenshot of before. Sorry but who takes screenshots of how much it us to upgrade. . ( I will from now ! ) but has anyone else encountered this ?

mighty panther
#

so after 2 months of having it reported, you try to find out about it 😛

lost forge
#

@warm gazelle but my biggest problem with armadas is the power off ships being showed wrong i hav been kicked from armadas even tho i was 20+k over ships that got in to armadas

mighty panther
#

folks

#

please stick to what he WANTS to know

#

all the rest we perhaps could discuss LATER

lost forge
#

he wants times when it failed witch off you guy remember what time it was 3 months ago when youre armada failed

mighty panther
#

no

#

he wants estimated times and your playerid

#

the playerid to pull up the data, and the estimated dates in order to make the search easier

#

as the system creates quite a lot of logging

lost forge
#

i dont even now what day it was any more just that it bugged and send a report to scoply and they sayed thats life we are looking in to it

mighty panther
#

so, pull up your screenshots where you got the error when you had it, and give it to him in PM along with your playerid

#

if you made a screenshot of the error, that screenshot contains that data (screenshot creation date of the file itself/exif data)

#

so folks, lets help the guy, look for your screenshots so you know the date/time when it occured, and just give it to him

#

or, if you reported it to CS already, just give the playerid, so he can look through the tickets to find the data you provided back then

#

@ivory vortex give him view access to the old armada discussion channels, there should be a couple of reports as well

warm gazelle
#

@lost forge re:base more than 15 min away, that's not great, I'll get a ticket in for that.

#

On the armada leader issue, the more recent cases the better as we'll have more data that the team can dig into

gilded mirage
#

Hi guys... I've been facing an issue recently wherein I cannot go to my base interior as soon as I take any external action... It will simply stay on the Star Trek screen with the "Preparing" notification with the rotating circle at the bottom right... I've to restart to go into my base as soon as the game starts...

swift dust
#

yep, I think it is a known issue ... I too experience it ... restarting app fixes it for a short while

vernal flax
#

I have this issue as well

#

For me it seems related to a spotty wifi

supple finch
#

I have same issue as Arbiter85. Solved the same way. started around Christmas time I think

warm gazelle
#

@gilded mirage team is looking into the preparing issue. Are you getting it trying to go into the station interior?

native oyster
#

Yes, the station interior bug.

fickle eagle
#

My ship A, my BB, is stuck in high lvl rom space. Says it can’t do any action in its current state.

#

Can’t warp can’t attack and no one else see me

nova panther
#

@fickle eagle contact support with details in game.They will fix it for you 🖖

fickle eagle
#

Did a contact us form on the scooter website. Is that what you mean?

#

Scopley*

nova panther
#

Did you included your player id as well?

fickle eagle
#

Yes. And alliance name.

nova panther
#

Should be okay but for me in game support is the fastest one 🙂

fickle eagle
#

Where do I find that?

nova panther
#

Support can be contacted through various means.

In-Game:

  1. Select your commander's badge in the top-left corner of your screen.
  2. Select 'Settings'.
  3. Select 'Help/FAQ'.
  4. Select 'Lost Progress & Contacting Support'.
  5. Select 'Contacting Support & Reporting Bugs'.
    That article will describe the necessary details and remaining steps for you in order to create a ticket.

Web-browser: Be sure to include your PlayerID!
https://scopely.helpshift.com/a/star-trek-fleet-command/?p=all&contact=1

E-mail: Be sure to include your PlayerID!
startrek-support@scopely.io

Note:
Response times can be up to 5 business days, not including weekends or holidays.

fickle eagle
#

👍

#

Done. Thanks!!

nova panther
#

You need to kill Romulan or Klingon hostile for Federation dailies @royal turret

royal turret
#

Tye game it not excepting the hit 9n reds y please

#

?

#

Thes are federation

#

All of them

gilded mirage
#

@warm gazelle Yes, that's when this issue happens... Getting into the station interior almost always needs a restart once you've played for even a couple of minutes...

royal turret
#

It worked before y not now

gilded mirage
#

@royal turret - As per the description of the daily, you have to kill Rom or Kling ships of the required level... This daily is designed to give you Federation reputation, so you can't get it by killing Feds...

modest spruce
#

@nova panther that just takes me to the same ‘support’ people, I need to complain about support since they’re shutting down support tickets immediately

royal turret
#

Not good becouse if u restart the game u loose out on evey time u restart it

nova panther
#

@gilded mirage he wont understand it 😐

royal turret
#

Then how do u get them fixed then

gilded mirage
#

😔😔🙄🙄

#

@royal turret By killing Romulan and Klingon ships.... It's simple...

royal turret
#

E mall them

nova panther
#

@modest spruce sometimes in game support reponded me in hours and 1 day at max while I had to wait days when I tried email/website

modest spruce
#

It’s not a timescale issue, they’re actively shutting down my messages for assistance and closing the tickets immediately, refusing to acknowledge fault when I’ve sent them screenshots of the issue. Send a ticket and it’s closed by the next time I log in with no response

royal turret
#

Bub I'm trying to get 2 ships be for I go to a team ok thats y I'm not going yet

nova panther
#

@modest spruce what is the issue about?🤔

modest spruce
#

@nova panther station being raided while shield active

nova panther
#

Any ss?

modest spruce
short rover
#

3hrs 59min.....it's not like your shield has been active for hours and someone then raids you....
server sync issue when two conflicting things happen at the same time.....

nova panther
#

Hmm

#

Sometimes there is server lag which can delay shields getting activated

#

@modest spruce was the server laggy when you try to put the shield?Did you only get attacked once while shield was on?Or were they draining you while your shield was up?

lofty ridge
#

Is there a known issue with the dilithium vault getting drained during a station attack? It's happening to me.

hardy glen
modest spruce
#

So for context, we were raiding a station. One of their allies was incoming for an attack so I activated a shield about 5-7 seconds prior to him reaching attack range

#

But it was up

#

It had been laggy earlier, but not like immediately prior to the attack, and the time stamps support sent me were definitely not right. Showed something like a 40 second difference from what actually happened

fierce notch
#

@hardy glen Consort has two tiers to it, each tier offers different faction dailies.

stuck pivot
hardy glen
#

Oh wow thanks

nova panther
#

@modest spruce yeah 99% because of server lag then

lofty ridge
#

@nova panther is there a known issue with the dilithium vault failing?

short rover
#

@nova thistle This happens to me very often...I restart my client and it gets updated correctly.

golden folio
#

Let’s fix disappearing mining nodes please in everywhere (Augment space and other ones). Not sure what’s causing (told Vemet is fixed?! Is it?) @warm gazelle

balmy prawn
#

@lofty ridge Vaults fail when there are 3+ players raiding at the same time to attack the base with 2 or more ships at the same time. If 2 ships attack at a time when vaults should kick in, it will drain all of the station. I just hope that Scopely doesn’t fix the vault bug by making group raiding harder, as it is one of the more social things in game and the base upgrades made group raiding more profitable. Also Scopely should refund resources to the players whose vaults did not work.

lofty ridge
#

@balmy prawn no, its failing with a single user and after 5 minutes of hits. The vaults were researched an leveled up so the one attacked could repair an keep playing. When your vault is 25k yet you come back and have 0 the vault serves no purpose.

#

The resources and time spent was wasted

balmy prawn
#

@lofty ridge That is how I have been able to reproduce vaults failing multiple times. Can’t remember rss going to 0 while raiding alone.

lofty ridge
#

*were wasted

balmy prawn
#

With the tokens the vaults serve little purpose other than being speedbumps to waste resources on during leveling up.

lofty ridge
#

I do appreciate the tokens but feel ripped off on the time and costs for the vault builds. It seems only dilithium vaults are fully failing

balmy prawn
#

Dilithium is the last resource coming out of bases.

lofty ridge
#

Maybe the algorithm that switches rss taken works if theres another resource.

#

With dilithium being the last, the algorithm is failing there

balmy prawn
#

Or if your ship is taking 3k of pars, 3k of trit and 550k of dilithium, you don’t even notice the others being slightly under vaults but you notice all dil being gone.

lofty ridge
#

True, seeing a goose egg is pretty alarming

#

After all the research + build + rss expense for it

#

I understand bugs pop up. I just want to know scopely is looking into it

#

The in game chat help wouldnt even give me that...

#

Tyvm for the discussion, if nothing else some one some where let me vent in an understanding way! 🍻🤣

#

@balmy prawn ty for that!

balmy prawn
#

Scopely’s customer support is very hostile towards bug reports, I have no confidence anything useful gets through CS there.

mighty panther
#

hostile towards bugreports ?

#

depends on how you present them