#👾-bug-reporting

1 messages · Page 359 of 1

toxic shale
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Thx, contacted support already. Just thought could read while waiting

scarlet silo
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Hi-hope this is the right place to post this but I just downloaded the app and before it finishes loading for the first time it flashes the error message “failed to log in”. I have contacted game support but I have gotten an automatic message stating it would be up to 24 hours before I heard back. Does anyone know of a fix—I’d like to start the game as soon as possible. Thanks in advance

native oyster
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@scarlet silo are you loged in to your Google games/iOS game center app?

nova panther
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@scarlet silo please share an ss of log in screen or just say at what % game stucks and dont load further

scarlet silo
nova panther
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Can you change connection type and try again?

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Looks like connection problem

scarlet silo
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I’m not sure I’m logged into Game Center—I’m on a new iPad (never thought of that). As for the connection I only have the WiFi I’m using now to communicate here.

native oyster
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@scarlet silo you need to log in to your game center app

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Then load game

nova panther
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🤔

scarlet silo
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Thanks. I’ll try that. 👍 @native oyster

nova panther
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That is what happens when you arent logged in?

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Learning new stuff everyday 🎉

native oyster
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@nova panther basically game fails if you aren't logged in to your game center or Google Play. When I swapped phones I forgot I needed Google Play and I disabled it. First try to load STFC and I got the scene as above

clear garden
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Just got kicked from game and can’t log in now

robust flax
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Same here

scarlet silo
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Well, that’s not it. Made sure I was logged into Game Center and I was but still no dice.

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But if others are now having the same problem looks like I’ll have to be patient (not good at that 😂)

native oyster
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@scarlet silo can you try to restart your device?

clear garden
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I was in game, swapping miners, error code pops up then I’m booted

nova panther
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@scarlet silo @robust flax @clear garden can you say your server numbers?

clear garden
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28 I think

native oyster
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Also can you ask on your server or alliance discord if anyone else is having issues?

nova panther
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Lets hope ot is indivudual problems,if it is server one we are doomed

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No Cm to help

clear garden
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Asked

nova panther
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And John is asleep

native oyster
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@nova panther Addrik is on 31 according to that ss up there

clear garden
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Waiting on others to see

scarlet silo
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@native oyster I’ll try restarting. I don’t have a server number (or at least one I can find), the issue popped up on my very first time to access the game. Brb restarting iPad now

clear garden
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I’m on iPad too...maybe iPad trouble?

native oyster
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Doubtful

nova panther
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🤷‍♂️🤷‍♂️

native oyster
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But possible

nova panther
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Ios always have more problems than android

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In this game at least

clear garden
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I’ve not had too many myself tbh

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Ok, mine is fixed....I’m back in

native oyster
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Yeah... We are awesome 😂😂😂

clear garden
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🤣👍

scarlet silo
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No dice again

clear garden
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Good luck Addrik, hope you get in

scarlet silo
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Thank you.

native oyster
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@scarlet silo where did you download STFC from?

scarlet silo
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The App Store @native oyster

native oyster
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I'm getting out of ideas...

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Well the only thing left is to try reinstall

nova panther
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Or wait for support

native oyster
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🤔

nova panther
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But IMO it is prob a connection problem

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Like 88%

scarlet silo
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That’s okay. I figured it was a long shot. I’ve already reinstated once so looks like I’ll have to wait. Thank you for trying to help. @native oyster

twilit frigate
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Officer shards awarded from events display how many you have before the ones awarded, shards from a chest show how many you have after receiving the new ones. I don't know if it's technically a bug but it's a UI inconsistency that could stand being fixed as it's a bit confusing.

scarlet silo
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@nova panther I’m not sure-the connection I’ve been using all day for every other app on this thing has not given me any trouble but this one and it stops always in that one spot no matter how many times I start it over. I’ll just have to wait. Thank you as well for the help.

native oyster
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@twilit frigate it is a UI inconsistency.

nova panther
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@scarlet silo we had DNS issues in the past,that is why I think it is connection type.Let us know if it doesnt get fixed

scarlet silo
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@nova panther will do

robust flax
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@nova panther server 157, i wasn't able to log in for few minutes tried both wifi and lte but then it loaded again with no change in my internet

nova panther
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@robust flax you can log in now right?

robust flax
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I was able to log in maybe 5-6 minutes after i posted that first message so yeah i'm back in game already

vagrant cosmos
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Does this everytime I go to alliance chat all of a sudden. cleared localization and nothing

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My whole alliance is experiencing it . Server 20

flat zephyr
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Welcome to the club on server 26 and it’s straight trash today. I feel like they tried to do a quick update yesterday and jacked things up. I had to run through all my missions and crews to unmark them as new yesterday.

candid beacon
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Whats with only 1 ten minute bubble a day now??? @ivory vortex

lethal ember
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<@&509690795536941056> , game is force quitting on folks. Bat signal to the support team <@&509691205798592532>

brazen pawn
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It seems like no one in Server 29 can get in either

lethal ember
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App is up now for me, server 29

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Whoever tripped over the power cable in the data center needs to be told, no hanky panky in the server room

tidal plaza
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crashing on me too. can't even get in long enough to see anything.

thorn nexus
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What was up with that? Game froz3, and couldn't login?

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For about 3 min

meager arch
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Scopley you owe me a ship repair due to your bug freezing the server up

tidal plaza
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I'll be happy with 1mil officer xp.

meager arch
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Me too or 10.000 * 3 uncommon of all 3 ore, gas, crystal

slow flax
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Same with May'lang

crude lichen
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@ivory vortex // The call to arms event seems to be bugged on server 139. We should have finished top 25 in the last event with about 2.5 million points but ended up with about 20 thousand points I think. 😂Our alliance points don’t tally up with individual member points and just seem to go backwards randomly as well, not due to any bases being raided. I’ve raised a ticket with support but can you look in to this as well please as it’s annoying as....

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<@&509691205798592532>

crude lichen
nova panther
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@crude lichen someone in your alliance lost rss(either by miners or base)

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There is no bugs in this event so far

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And when a player loses rss it doesnt affect others scores in event

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You can see them score 500k ppoints but if someone lost 10m points then your alliance rank will go down

crude lichen
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That many points though? Most of our players don’t have that much stuff to raid...

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You probly right, just seemed a bit nuts at the time

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Be good to show minus points for those in the alliance list who have lost rss in future. Also be good to add Latinum raided in the Alliance event and not just in the solo event as most people can’t finish top ten. Would add more danger. 😂 @nova panther

zinc brook
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I had my shields up prior to which I was attacked but fixed my ship the suddenly all my ships are destroyed dunno why n how

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I had my shields up so no1 could attack

nova panther
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@zinc brook check your logs and send an ss of it

zinc brook
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I repaired my station and again it came up as repairing

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@nova panther thanks I'll do that

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I was attacked but was putting up shield and repairing

fiery stream
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  • Mines ????
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@ivory vortex our Server is buggy???

steel oriole
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My ship froze killing swarm... have already restarted game again and again, no change

native oyster
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There is some odd server lag on server 137. Lots of users experiencing it. Game still playable, but... jerky kinda

tiny jackal
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This bug has been around for a while, finally getting sick of it.

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Getting paid for one shard in a common officer pack and that being it. When there’s supposedly 4 shards

timid meteor
fiery stream
nova panther
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@fiery stream tell him to contact support with this info: player id,which dock in ship is and captain of the ship

fiery stream
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Done! Thanks for your Support!

buoyant chasm
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Why does my game frequently freeze when I try to enter my base? I get an endlessly spinning circle and have to shut down and restart my iPad.

left leaf
sick rivet
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Vaults are broken. It makes ship repairs from base attacks lengthy and difficult. It is why I went from playing hours a day to minutes a week.

graceful dock
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Customer support has not worked since the update.....white secret of death that won’t go away even after 5 min wait, if you ask me I think they did it on purpose....

tepid creek
frank sequoia
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@ivory vortex Server 12 Yarda System: 2 broken data nodes that just disappeared. Now we only have 1 data node in Yarda. Ty

trim socket
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server 129 is lagging like hell

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everything is delayed cant even refresh mine 😦

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some ppl cant even click attack button

native oyster
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Maintenance is tomorrow, hang tight

nova panther
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🤣

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Worst excuse ever

native oyster
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¯_(ツ)_/¯

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I'm not paid for better 🤣 🤣 🤣

tacit barn
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Yes, the game keeps spamming me with that crap every time i try to set destination or even check a target, love trying to target a hostile and have to deal with a dozen or so of those poping up. At least i have 10 minutes responce time on getting my base shield up after some one hits me, need that much time some days just to get there from the constant issues that keep poping up.

undone citrus
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While being a level19

grand egret
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Got hit by a hostile on a node. Everthing on that screen froze and stuck in battle

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Clearing localization and resetting has no effect

dapper lynx
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There are a bug.
I put my Envoy farming mineral 2, with my Turas protecting it, and the Envoy goback to my base and my Turas starts mining.
2 times do it, and the last one I was looking something in my base, and had the Turas selected.

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Server 156, system Fastolf, X: 345 Y: 537

untold seal
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Your envoy need a break from mining, give him a free evening

ancient violet
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I'm trying to access the game but all I get is a blank black screen

serene dove
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Wonderful... and what exactly is the settings button for? 😂🤣

zinc brook
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@ivory vortex any update ?

obtuse gale
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I've closed out the game and restarted 3 times but it still shows ship "in battle". Even restarting iPhone didn't help. Reported to support already.

fierce aurora
magic horizon
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@fierce aurora sehr merkwürdig, kannst du Englisch? Hier gibt es kein Übersetzung bot. Hast du die Lokale Cache gelöscht?

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Oder ganz einfach den Spiel neu gestartet?

tiny jackal
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Putting this here again @ivory vortex <@&509691205798592532> @important people @people who care. Common officer packs over the last month to month - 2 months have been showing a maxed officer as 1st officer and paying xp for one shard and not giving the other 3 shards or paying in xp for them. When is this fix coming?

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This is the bug reporting room I believe but no one is addressing this.

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I have about 4K in my account you can see for yourself.

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Using it till it’s fixed is just an utter waste.

native oyster
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@tiny jackal that is not a bug, that is working as intended. You get 3 shards. If maxed you will get officer XP instead. For each shard you get anything between 20 and 1000 XP per shard.

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So your pull of 1560 is actually pretty good. Considering the fact, that you could have got 60 officer XP total

tiny jackal
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Before that I used to get 3600 for this scenario every time they did that.

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This is just the last few months. Anyone that has been playing any length of time can confirm

native oyster
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You were lucky.

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I have had those from time to time.

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Unfortunately RNG is wicked thing

tiny jackal
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Only in the last two months have they pulled this

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Complete waste

native oyster
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Maybe they altered the odds, but I can assure you that officer XP per shard was never a fixed number

tiny jackal
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They lowered the garaunteed number of shards also the amount per shard apparently if you are correct.

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Originally it was 5 shards then 4 now 3.

native oyster
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Nope

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Standard recruit was always 3

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Plus some miniscule amount of xp

tiny jackal
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Sorry but you must be fairly new to the game.

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Maybe the last couple months.

native oyster
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My apologies, I am not here to persuade you in anything.

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That is not a bug

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Working as intended

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🖖

hard apex
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Server 019 seems to be lagging badly as of 17:45 EST. Have tried the usual restarting, clearing localization cache, etc... Several players reporting.

untold hull
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Lag is the worse ever. Can't even be bothered with it.

quaint oak
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"This is just the last few months. Anyone that has been playing any length of time can confirm"

I confirm.

"You were lucky."

No havana, we weren't lucky for 8ish months and then suddenly unlucky or 'normal luck' the last couple.

" I can assure you that officer XP per shard was never a fixed number"

Customer support assured me that it was 1,000xp per shard. THis has changed in the past couple months. Now it is, unsurprisingly, less. Fulfilling on Scopely's motto.

tawdry harbor
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Game would not let me raise a shield. Kept saying a battle was pending. No battle pending. For over two hours tried resetting game and phone multiple times. Then, a player comes and hits me for a bunch of resources. After the hit, NOW the shield will raise. WTF!!!!!!

drifting iris
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did you try after the 1st hit?

crimson vigil
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Anyone have issues of getting raided when shield is up. ?

noble moss
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Generally, "raided when shield is up" means your 10 minute auto deployed and it isn't actually the long shield you think was deployed.

quaint oak
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Super bad lag on server 19. Getting unplayable for many. Have to restart to do any one thing.

noble moss
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Relayed.

tawdry harbor
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You all miss the point. The game told me I had a battle pending for over 2 hours. Shield was down. Read the post

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After the hit, the shield worked. Somehing about getting hit cleared whatever it was that was preventing it before. Clear bug.

noble moss
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I wasn't referring to your post, @tawdry harbor. Someone asked a shield question ^^ there.

Are you on iOS or Android?

slow flax
willow terrace
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I currently get error message saying station can't be moved in its current state yet have no repairs needed. Please help

native oyster
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3 bugs in a picture, but still just a funny sidenote in relation to the game freezes or game crashes when entering systems, trying to flee from NPC attackers - or the one, where the game suddenly stopps to actually relay the commands I give my ship until I restart the game. Most ships I lose to NPC attackers I lose by bugs.

mortal crescent
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Can a mod explain something to me pls. In the call to arms solo event, I raised 38mil pts last night. Yet over the same period I only raised 11mil for the alliance. Yet when I read the rules, the scoring system is the same. I did notice all my scores drop to zero for a few seconds and then come up again when I rebooted the game. (Server 157).

Addendum..I just realised the alliance event resets every 8 hours. Please disregard this. 🙄

willow terrace
mortal crescent
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@willow terrace , you may need to have your station “bumped”. I.e. get a friendly foe to hit it. And raise your auto peace shield. We get it a lot on our server.

willow terrace
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Thanks brocks, I'll give it a try

native oyster
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Pike with sinergy and Cadet Scotty, warp range 48 with full ECS Horizon. Doesn't work. Scopely must fix it, now

modern orbit
gentle nexus
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I got a problem, my horizon just after attack a station stuck in combat state

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Horizon have Vemet as capt... and some player tall me that's the problem ... how can i solve this problem?

modern orbit
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Don't use vemet as captain, otherwise your ship will always be stuck on a base

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Don't know how to fix it 😔

drifting night
drifting night
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Still having issue with ships in dock C & D when retiring to station getting stuck

native oyster
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🤔

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After the update?

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@regal rock did you update game from play store or Game Center

compact dirge
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Also if it’s still the case after or you are updated could you send a before and after screenshot if you’re not able to do a small video and PM it to Havana or myself ?

pliant edge
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I was not able to shield before the maintenance. I had cleared a zeroed miner a few minutes prior. I got a message saying I couldn't shield when there is a battle pending, but I had no battle pending. The miner I cleared told me their game was glitching when I attacked. In any case, I should have been able to shield and couldn't.

native oyster
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@pliant edge you need to hit red npc enemy

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If that doesn't help

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Have someone hit your empty base

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It will unblock it

blazing jackal
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Why do we bother reporting bugs when they never get fixed ?

native oyster
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They are getting fixed. But not everything can be done instantly

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Today's update is about rebalance of ships.

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That was asked for a long time

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That bubble issue will come to the menu

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Eventually

ripe dragon
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My station gets attacked and I can not bubble up. I am not happy . If I am not compensated, I am leaving .

real quest
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So every ship got a rework but no mention of legionary?

native oyster
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Legionary should be buffed too

outer jewel
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I was also about to report that I couldn't shield and I also have the problem of being unable to relocate my base. But I have seen the fix.

Thanks

native oyster
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Alright awesome 👍

outer jewel
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I am not too happy that it if it's attacked and I lost the RSS or something else. I've been spending time and money on it and would not be happy to lose anything because of this bug.

azure ocean
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Anyone else having a glitch with the Klingon officer Chang now?

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Had him as captain on an envoy, as I usually do, attacked a station, but received no rss. Switched him out for another officer, and got rss when attacking the same base. Tested twice to make sure.

heady frigate
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@ripe dragon leave then they wont compensate. I lost 100k ps 6 mil dil and 10k trit last maintenance that they screwed up, refuse to pay anymore so there loss

arctic fulcrum
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Bases maybe buffed a bit too much? My 537k LEGO vs a level 23 base with no ships lost half it’s hull health. And 9 million power with only 2 ships home...

pine valve
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Ship stuck in battle again, can you people do so e thing right? Im very close to leaving from this game

slow flax
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With the new app update, this phantom entrance appears in every system. It matches the pattern for one of my ships on recall to base but appears in any system I look at.

sour quarry
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Canon Login any more 😭

ashen storm
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Swarms are harder (which don’t look it) or Franklin is now a lot weaker

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I was killing 5 32s this am now it 1.5

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@ivory vortex

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@nova panther

weary grove
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I thought 32s were already at 1.5m

vivid bronze
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@ashen storm Yeah seems like. Am down from 8 x 35 to 6 x 35

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Will see on tomorrow's dailies. Cos could do 50x32s in one run

native oyster
uneven jay
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yeah Franklin seems broken, in base it shows 10400% increase (was 5200% before), but in battle log it's only 4800%

sour quarry
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I paid 1400 euro for this game and now i cannot log in any more since 30min. All of my mines are lost! I love it

native oyster
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@uneven jay Battlelogs should show 10400% in practise, the battlelog tooltip doesn't take a lot of things into account and might be outdated as for today's patch. In practise, Franklin should perform better than before.

uneven jay
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well in practice it doesn't 🙂

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I get exactly the same result

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I can almost kill a lvl30

worldly sluice
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Yet I can't get into game even with updates and my base is being attacked! Yeah this game is discriminating BS!

native oyster
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Just changed miner after maintenance and then disconnect.
Upgrade in Play Store, cache deleted, but still hanging at 73 % download game status....
Please help

sour quarry
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Still no chance in logging in

native oyster
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Looks like same problem at 73%

sour quarry
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After 30min waiting it stops at 76% and then it stops with an error FAIL LOGGING IN

slow nexus
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I think there is a glitch in the events points... how do you get 800k to 1M base points if the most expensive building is around 2 - 3k only??

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All players from 8 to 86 can muster 20k points total

sour quarry
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Base Defense plattforms?

uneven jay
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even those don't net you that much

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I think the lvl28 ones are around 9K each

native oyster
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Maybe Problem with Huawei and Google?

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@sour quarry does problem still exist?

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Or can you log in now?

sour quarry
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IPad 2018, even after restart and then reinstalling the game. After 73% it stops

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After reinstall its in German now. I can change language only after a login

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@native oyster

native oyster
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@sour quarry so you are ingame with your old status but wrong language?

sour quarry
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No, i cannot login. I reinstalled the game, but now change. It’s still stopping at about 73%

native oyster
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My mobile is Huawei, maybe problem with Google?

sour quarry
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I have the i Pad 2018

native oyster
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Does an official read here?

sour quarry
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@ivory vortex

cloud heron
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@ivory vortex after update ships after leaving node, self going to warp

native oyster
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@Panic please see 15.59

cloud heron
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Hm and they warping into the home system at same place with mining nodes.

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💩 💩 💩 💩 scooooooooopeeeelllyyyy

sour quarry
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Cannot log in @ivory vortex

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In 2h my shield will drop and let me guess, i will get nothing from the support!

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I already lost both mines

trim socket
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damage per round numbers are wrong now my sally went from 200k to 300k but it deals the same amount of damage in battle report

fathom gate
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2nd and 3rd are lvl28

sour quarry
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Defense plattforms

fathom gate
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Shouldnt we have gotten a power increase then aswell?

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A base increase in our overall power? Im 30 almost maxed out and 1m below the level 28 and its not his ships

polar pollen
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Anyone having issues loading from an iPhone/iPad? Myself and another alliance mate can’t get on the game since maintenance has ended... a Android user said there was an app update but nothing shows in the App Store

sour quarry
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@polar pollen

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Stuck there since 100min now

bold sinew
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Station event btw

sour quarry
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@ivory vortex any news

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Cannot log in

polar pollen
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@sour quarry exactly

sour quarry
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I already lost my mines and now my shield Tripp’s

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Drops

polar pollen
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Thankfully I popped a 24hr bubble last night... but I’m sure my ships are all but destroyed

sour quarry
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@native oyster

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We cannot log in

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90min + now

steady sable
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@ivory vortex didn't feel Decius increasing my damage on Armada anymore 30 round after multiple triggers. It is break ?

opaque mango
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Game is not working after maintance wtf do scopely

buoyant whale
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Swarm buff from the update definitely is not working for franklin. Zero difference in a battle before and after the update in terms of damage dealt.

sour quarry
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120 min no logging in

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@ivory vortex

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No

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Officially

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Here?

native oyster
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@ those who cant login. Try to clear the App Cache and App Data in your Android/iOS Settings. Then try to restart.

sour quarry
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Screenshot pls

native oyster
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geez you might know where your smartphone has its settings...

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i am at work. cant do screenshots now

real quest
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Ships not gaining exp

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But is getting loot

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Ive attacked 25 times getting loot and no repair cost and no exp gain

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@native oyster

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@native oyster

buoyant whale
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@real quest guns are down on bases after hard crack, no combat being performed by your miner

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Notice you aren’t taking damage either

native oyster
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Working as intended. When base is destroyed it no longer attacks your ships for 10 min. And if you attack it. It resets timer

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Also, no xp for kicking it over and over again

real quest
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Ah so we can no longer farm exp from bases @native oyster

native oyster
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I can forget about leveling my ships the easy way...

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Yeah, that is over now 😭😭😭😭😭😭

real quest
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Way to go scopely😡

native oyster
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but that also means that your miners dont take damage if you raid

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at least in the first 10 min

real quest
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So basicly if we have fleet members crack a base us smaller guys can loot it with no damage?

native oyster
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what is good... a 3-4M base kills every horizon elseway

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even if it would be down. so good thing. we get ship xp on other, better ways

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@real quest yes, exactly, and every time you. Guys hit timer resets. Basically you can loot lvl 39 with a realta

sour quarry
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I want to play again

native oyster
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@sour quarry update game, restart device, and if that doesn't help reinstall

sour quarry
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I did all of these

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Reboot 3 times, reinstall 2 times

native oyster
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What they did, is create a breathing space. Big boys can help small players by cracking a base, and then the small ppl loot. While also making it impossible to loot you woth a maxed Kvort in one hit.

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@native oyster: Thats cool. I like it. But a lot of people on my server will hate it... 😂

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@sour quarry uodated game from play store/gamr Centre?

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@native oyster yeah, it's harder to crack a base, but it's much more logical now. Especially if you don't have 4th dock, you can actually pirate some loot without wasting 1h bubbles to search for next target

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i guess most people just dont get the things behind the scenes. Then they get upset and form some conspirancy theory about scopely being the devil or sth like that 😂

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Updated all, restarted all, all other apps work but game disconnected a few minutes after I logged in 20 minutes after maintenance.
Could change miner and then disconnect.... No logging in possible

sour quarry
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I deinstalled the game
Rebooted then
Installed the game again
No logging in. Since 3:32 pm now

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@ivory vortex pls awnser

indigo egret
#

Same by several members of my alliance

compact dirge
#

What region are you in ?

indigo egret
#

EU Server 141

compact dirge
#

And @native oyster ?

#

@sour quarry

sour quarry
#

No chance in logging in @compact dirge

tender flax
#

I cannot go ingame. At Login it stop at 73%. Than freeze.

indigo egret
#

@compact dirge they also can't reach any scopely website

robust flax
#

Force close app it should load then if you have it running since before update

#

Happens to me every time game is down

sour quarry
#

I deinstalled the game
Rebooted then
Installed the game again
No logging in. Since 3:32 pm now

#

That’s more then forcing to close the app

native oyster
#

You can Test the DNS 9.9.9.9
It's an DNS fromm IBM to prevent Problems with Google Privacy

neon mauve
#

the apple app does not start anymore it always hangs at 73% is any solution around for this problem?

sour quarry
#

Not yet

#

I deinstalled the game
Rebooted then
Installed the game again
No logging in. Since 3:32 pm now

neon mauve
#

😭

ivory vortex
#

@sour quarry looking into it now

#

Did you send a ticket?

sour quarry
#

Thx

#

How

#

Where?

#

No ticket sent

ivory vortex
zinc brook
#

@ivory vortex what happened to my bug, if u don't have answer then say

native oyster
#

@ivory vortex you have above him people @neon mauve @indigo egret @tender flax @native oyster

neon mauve
#

what do you need in your ticket?

tender flax
#

Deinstalled, reboot, reinstall. No login since hours. Always Login stopped at 73%😡😡

sour quarry
#

Same here

neon mauve
#

yes android version seems to work

#

iam trying my tablet now

indigo egret
#

same by several of our members, android too

native oyster
#

Please stand by

#

Trying to figure out stuff

runic blade
#

Maybe it is an error with an internet provider. Using German Vodafone: the error occurs - using German Telekom everything works fine... 😬

native oyster
#

Friend made ticket ingame with my data.
EU Server 140
Yes, just wanted say the same.
Seems to be Vodafone which has problems short after maintenance it seems.
Hard to see because many apps work.
But after restarting router Netflix also doesn't work on Smart TV

sour quarry
#

I use vodaphone too

#

Zes Netflix doesn’t work either

native oyster
#

Netflix on mobile works.

sour quarry
#

Netlix is on my fire TV from amazon

native oyster
#

My Smart TV has no connection anymore after restarting router.

sour quarry
#

I made a hot spot from my cellphone with O2 as provider an then it worked.

#

THX

#

@ivory vortex

#

@native oyster

native oyster
#

🤔

#

Why did that work

#

?

sour quarry
#

Its the internet provider

#

Vodaphone Germany doesn’t work

native oyster
#

CAN YOU ALL CHANGE YOUR NETWORK OPERATOR, AS SUGGESTED TO TRY AND SEE IF IT WORKS?

#

It's not all broken of Vodafone. I'm writing just now over Vodafone. Most apps work on mobile. Using mobile data with congstar also login in game is possible but bad connection, only EDGE.

#

Ouch

proven swan
#

Can't get into the game via vodafone, mobile via congstar works.

native oyster
#

But that proves it's Vodafone issue. Contact them please to get it resolved

#

It's probably a protocol routing issue

proven swan
#

STFC ist the only app that has issues so far. Everything else works fine...

drifting iris
#

if someone is suggesting a different isp or different dns, it is called troubleshooting

#

troubleshooting will hint to you if it is the app or the isp or the stfc server etc

#

we've run into issues in the past with dns not permitting access to amazon a necessary component of starting the game

#

I doubt all games are created equal so when you can reproduce a problem, it is actually a good thing, then you can start changing things (isp, dns, etc) and see if anything helps. when you can definitively say 'att works, cox cable doesnt' or something you know one is blocking something the other is not.

sour quarry
#

I called Vodafone, they have big problems

#

The hotline did even kick me out of the line

#

So we may hope, it will be good tomorrow

#

THX @hanna

#

And @ivory vortex

native oyster
#

🖖

proven swan
#

Changing DNS to 8.8.8.8 didn't work. Game stopped loading at 20%...

native oyster
#

@proven swan look above, if you updated, restarted device and reinstalled the game, change your network operator.

proven swan
#

I did, I just don't want to waste my total mobile data. :D
The post with the DNS-change was more for those that want to try this.

neon mauve
#

I used googled DNS but it doesnt help

#

DNS request works but something blocks the connection I think.

#

I use Vodafone DSL

#

But not everything is down. google does not work but bing works as usual

boreal ginkgo
#

My power increased from 2,2 Mio to 4,2 Mio with one defense platform

brittle marsh
#

Romulan legionaries confirmed no damage increase did they forget to apply the update ? 40k increase 0 change in combat

dapper lynx
#

A lot of players in the same system provokes lag in all the galaxy

grand bone
#

yes its the new event mirror

dapper lynx
#

Yep

grand bone
dapper lynx
#

I don’t know what they thought to put a mission in the same system for all

#

We had problem in the systems of the swarm with less players...

grand bone
#

more swarm then players?? xD

dapper lynx
#

I’m talking about they know their servers can’t support this

#

🙃

quasi current
#

My game reset to the beginning after the update what do I do now

dapper lynx
grand bone
#

me too....gamecrash

native oyster
#

@dapper lynx update, restart device clear localisation cache, if that fails reinstall . If that fails switch your mobile network operator. If you get in game, then the issue is with your operator

willow arch
#

I completed part 5 of mirror, mirror but I did not get the reward in the events tab. anyone else?

native oyster
#

@willow arch contact support in game, they can sort it out

rose aurora
#

Game appears down. Chucking 504 errors. Appears the dev team just performed a DDoS on their own game!😂

native oyster
#

update game, restart device clear localisation cache, if that fails reinstall . If that fails switch your mobile network operator. If you get in game, then the issue is with your operator @rose aurora

rose aurora
#

I can assure you. It’s the game. I’d take a look at the load on your VM’s since the new campaign went live. Literally 1000’s of ships stuck in one system and players having serious issues logging in.

gritty cloud
#

@native oyster

kindred smelt
#

some troubles with trying to buy a things in event's shop - can't buy a lincor details

#

and with latinium too

vivid quarry
#

Chests not being awarded

#

Can't post to alliance chat either

sweet laurel
proud rose
#

While I appreciate the new missions, do all the ships have to look the same? Doesn't look like any turas I've ever seen. It just screams "low effort"

gritty cloud
#

Looks like corvallen deceiver is deceiving the app

#

Typical Scopely attention to detail

dapper lynx
#

@native oyster is a server problem, you add a mission to concentrate all players in the same system and that make lag for the game

vivid quarry
#

No alliance info showing for other players, can't hit anyone in case they are an allied alliance

native oyster
#

@vivid quarry update game, clear localisation cache, restart your device. Reinstall game... Burn your ex gf house!

vivid quarry
#

Just wish scopely would test every update before launching it

native oyster
#

So do I

vivid quarry
#

I can't post to alliance chat ATM either

hollow cedar
#

Update is fail mobile data works Wlan loads data only 70% fix.

gritty cloud
near tendon
#

I’m not able to buy parasteel from the event store. Server 30

native oyster
#

@hollow cedar seems not to be an issue with the update but with provider, mostly Vodafone as me.

fiery spoke
hollow cedar
#

@native oysterWilan does not go before update went both so it is clear on update

native oyster
#

Cannot redeem mirror mirror tokens

#

Look here about 16.00 o'clock
More users have the same issue.
After maintenance I was ingame for a few minutes. Streaming on Smart TV also broken and some apps on mobile too.

#

@hollow cedar with mobile provider no problem to log in.

rain verge
#

The monthly mirror mirror event that takes 9 points is bugged. Says I only have 1 point yet I did the whole quest chain.

#

And epic armadas a a joke...500 intel for one run and we got screwed by someone bugging out and I wasted all my intel now I need 40 more rare boxes or so from alliance store to get another chance go fck yourselves scoply

hollow cedar
#

@native oysterjab just so it is provider no problem Wilan problem thus update did not make it all went before updating.

native oyster
rain verge
#

That what cost me my epic armada one of my members lost connection due to this stupid ass update

keen hemlock
#

I've noticed a drop in the franklin kill rate after the update, yet I thought it's ability had been doubled? I was killing 25 lvl 32 swarms consistently for the last few weeks for the life of the ship, yet after the update I could only manage 20 with the same ship and crew??

rain verge
#

Everyone needs to band together and all stop giving scoply money so they will wake up and stop giving us this ridiculous overpriced and broken content

paper plinth
#

Logged in only to find i cannot collect any timed boxes, new event boxes, 10 minute, 4 hour.... Says it has already been claimed but still showing as unclaimed.... Again another screw up on what looked to be a good update.... Server 156 is screwed yet again..... Seriously these updates need to be looked at before being released its a total sham.... Not happy😠

#

Not gonna log in again till tomorrow morning hopefully things will be sorted 🤞😡

lavish trout
#

Some armadas are broken

half harbor
#

@kindred smelt ya im getting that bug too on cant buy from the event store

native oyster
noble moss
#

It's been reported. No word yet from the team. We'll update if we hear more.

hasty nimbus
#

Resources to be redeemed through tokens will not be credited

pine radish
#

Most regular armadas cannot be selected. Only one's that I have found are lvl 21, and they are very few and far between.

proven swan
#

To those that are still having issues with vodafone dsl, try installing a VPN-app on your device. Solved my problem.

native oyster
#

My 8h shield is off startet at 22;00

silk grove
#

Some systems are not loading, e.g. Qualar on server 26

slate elm
rain verge
#

some poeple got 5 points some of us 1 point all did exact same quest chain together

#

for that monthly event to 9 points

#

this whole game is fcked

#

so many pissed off people

#

I WAS going to buy that pack for 150k tokens but all the reports of bugs and stuff im not giving these sorry sacks of crap another dollar until they fix it. i already wasted 500 epic intel, am being screwed on monthly event, and am just furiouys scoply only seems to care about its few biggest spenders desires and issues

sacred stream
#

I cant Report any bug, because i still cant login the Game on iPad. Every Update is Done , please fix it

zealous heath
#

@ivory vortex 1mil Parasteel Token in Event Store is broken

icy juniper
#

@rain verge I think it depends on your decision during the mission

rain verge
#

weall picked same choices

#

were in vc discussing it

#

even the guys who chose different have 1s and 5s

icy juniper
#

Oh ok.

rain verge
#

doesnt inspire me to spend 20 bucks to run them again

#

i think the idea all the free missions are hard but now they wanna sell us premium quest thats a joke we need to take a stand

#

this is all a bs money scam

icy juniper
#

I agree there needs to be a spending boycott until they fix most if not all bugs

sacred stream
#

Game still doesnt run on ipad in wifi

sour quarry
#

Is the frankling working correct?

native oyster
#

@proven swan have such an app installed. But doesn't help. 1.1.1.1

sacred stream
#

Game still doesnt run on ipad in wifi

proven swan
#

@native oyster Hm... works fine for me, VPN on - game starts, VPN off - game stops loading at 73%.

native oyster
#

@proven swan maybe one has to find the matching app for the device. Don't want to try more.... And hope for tomorrow...

#

God of internet read my post 😂
And could log in as usual.... let's hope the best

sacred stream
#

Next time a Update will come, i Go to Hide in my cellar for three days

#

Unbeliveble

#

Its a shame whats going on after an update

proven swan
#

@sacred stream Don't know what your problem is, but most problems starting the app were caused by the provider vodafone.

sacred stream
#

@proven swan , was are Problems with it? Í m on Vodafone mobil and wifi, mobil will work, wifi not 🤷‍♀️

native oyster
#

Have they said anything about the event store being broke yet?

sacred stream
#

So ist ś my bad, i will play on wifi for better working and better speed, because my mobil doesńt work well at my Position? Thatś no Solution for the General Problem

proven swan
#

@sacred stream vodafone seems to have issues with DNS-servers or google. Don't know exactly. I only can get in via DSL, when I'm using a VPN-app.

sacred stream
#

@proven swan , okay, will Try my VPN, hope everyone can fix That awefull bug

#

@proven swan thx for answer

twilit token
#

Guys the uncommon Armada targets are dissapered

broken glade
broken glade
#

@mystic crypt you might need a few more par- it rounds off sometimes

mystic crypt
#

@broken glade yep thats what it was 😐😑😐

gritty cloud
#

Still unable to redeem mirror tokens ..same error as hours ago

#

Νο reply from Scopely ticket submitted hours ago

#

@native oyster

drowsy wedge
#

Any chance of fixing the broken uncommon armadas that have been that way for weeks now? It’s frustrating to have an armada event and then not have any armadas to hit

paper prism
#

Our Alliance leader Battlestone has not been able to log in since the update he has reloaded the game and done all he knows to try and nothing how can you help him?

past fjord
#

Instead of getting Franklin buffed up, noticed mine was at 16% lesser in term of damage, everything else remain. Previously was able to kill two 32, now barely taking down one. Was able to kill 41 of level 28 swarm, now merely 38 kills.

austere monolith
#

Bug Report: Tal Shar

Tal Shar appears to be bugged in a reverse way of Epic Kirk. If you win a battle with Tal, your opponent receives hull back after the battle. I tested on three ships with Tal, then one only changing Tal out. That last one died and stayed dead.

quartz quarry
wicked mortar
#

Chests xp no longer adding up from hostiles

#

I have done some testing and my officer xp from hostile kills is no longer adding up

#

I killed around 500-600 hostiles and opened hundreds of chests today. Xp not adding up

#

Restarted the game

#

Xp now showing. Good old turn it off and on

candid beacon
#

@ivory vortex

dim robin
#

Buying Antares blueprints in event store, not got the prints. Restarted, no luck. Contacted support. Hopefully they credit the blueprints or return the spent crossover tokens

quaint oak
#

@sour quarry No, franklin isn't working correctly. It's doing no more damage than it did before.

junior wing
#

Pvp is messed up really bad

copper jungle
#

Why is the Centurion Ship Ability no activating when I’m being attacked open space PvP? My mitigation doesn’t seem to have barely been affected and guessing that’s from new officer adjustment and not the 35% mitigation affect

lament egret
#

The new event is forever retrieving. I have no idea what the parameters are and how to fix this. anyone else having this issue?

noble moss
#

Have you tried clearing your cache and completely restarting the game?

#

That usually fixes odd things like that for me.

lament egret
#

i believe so. but i'll try it again

toxic crag
#

Hello, Scopely. Hope you are well. On the note of wellness, server 156 is really ill. Everything is broke. So in memory of the old bloke from the shooter, Mad dog McCree.. Can you help? (Yes i did save him and yes i did complete the game with a light gun, from 10ft away and shooting at a 14inch portable telly). C'mon.. fix it. I can't get into the game and one member of our alliance has left already, due to this devastating debacle of coding diarrhoea. You lost a paying player. What i'm getting at, is this....
10 PRINT "Sort it out!"
20 GOTO 10
RUN

lament egret
#

@noble moss nope, didn't work for me.

unreal pilot
#

airplane mode, on then off. resets all connections. might help as well.

slow flax
#

There is no "Destroyer" class of ship. If you look at the other ships in the store, you see "Explorer" and "Battleship" so this should read "Interceptor".

unreal pilot
#

make sure you notice the "Limit 50" in the upper left hand corner so nobody thinks they can actually unlock a ship here.

worn remnant
#

I think the new mode has glitched out. Kept saying “Retrieving” for a lot of it.

mental marlin
unreal pilot
#

@mental marlin that's your autoshield after being hit, your normal shield was down.

slow flax
#

Mutual death scenario now results in a Loss rather than a victory condition. There was no swarm ship remaining to hit with another ship, so I was cheated of a victory. The detailed battlelog did not show the swarm as destroyed, so maybe this bug is that the ship does not resume flight to be attacked again.

mental marlin
#

I’ve never had one before after being hit even been on right after the attack

dim crest
short rover
#

you can still earn points for the event and get the rewards

dim crest
#

Didn’t get any points for lvl 19 swarm.

unreal pilot
#

@dim crest check the event requirements

short rover
#

Event requirements are missing.....from your SS you got 2 points for killing something....I just gave an example of what worked for me...could be other things you can kill too....just don't know what they are.

unreal pilot
#

Officers are missing from my event store Marcus, Kang, and Chervanek.

crisp cypress
unreal pilot
#

<@&509691205798592532> Armadas are broken, they are dropping participating ships at random.

noble moss
#

Thanks, guys. Will report. Team is asleep right now, but appreciate the info.

leaden drum
#

<@&509691205798592532> <@&509690795536941056> Still do not have the faction overhaul events. Any update on this please?

royal tiger
native oyster
#

@royal tiger contact support in game, check out top of #557163704383438850 if you need assistance on how.

tiny mural
#

<@&509691205798592532> <@&509690795536941056>
Please fix all of the stuck armadas on server 22. They are all.over the place. We cannot select them but it is preventing others from respawning

plush kindle
#

@scopely I have not got the overhaul event for any of my ships, how do I get it?

nova panther
#

@plush kindle if you have a faction ship and not seeing event,contact support

edgy tangle
#

<@&509691205798592532> , I just bought 2 chests of Yuki Solo they are described as 32/36 guaranteed. Ur when I go to my officers tab it shows the reward for only 1 chest. Am I mistaken that it should have been activated?

nova panther
#

@edgy tangle contact support,only they can do something

pine valve
#

Halooo , my envoy stucked in battle since yesterday maintanabnce

nova panther
#

@pine valve contact support

pine valve
#

How? Where?

nova panther
timid rover
#

The franklin strength increase doesn’t seem to be working???

small smelt
#

Hi guys, has anyone seen a problem with the Saladin over haul event not giving points for lvl 26-30 hostiles as advertised in the event?

#

Game restart appears to have fixed. Only had 4 points but killed loads of hostiles last night so presumed the one I killed to test was just another in a long list of viable hostiles.

#

Still only have 6 points though lol.

viscid parrot
#

#👾-bug-reporting that is really un logical 2 leagnary are more powerful than a d3 on an armada FED that the Leagnary ship has the bounse attack dmg and yet the D3 deals more dmg , that is really annoying , after all the investment in my ship is not making me any goof even one the class advantage ... The Leagnary is nerfed or there something worng that is today 14th of November after all the game updates... @ivory vortex

viral river
broken glade
#

@crisp cypress I've mentioned this before - it's a visual/server glitch. Try clicking the "eye" on ships and then going back to the list, you'll find the strength numbers change (visually). According to the mods, the numbers the server sees are what matters.

lime parrot
#

Bug with galaxy view, after selecting system travel times do not update when switching between ships, you have to select ship and reselect system for the time to update.

native oyster
#

Can’t take part in armadas in hostile territory even if I’m the strongest.
This was started since the update

vagrant cosmos
#

I keep getting glitched out of Rare armadas. the last 3 i've joined, I was no where near the bottom of power to be bumped, and the countdown ends, and nothing

native oyster
#

The same, It happens on hostile territory.

vagrant cosmos
#

i put in a ticket but i doubt anything will come of it

native oyster
#

I started a 24h countdown, if not fixed I’m out. Tired of this bugs. And now premium missions, is the last drop.

vagrant cosmos
#

the missions are going to be unlocked for free if people are patient, but everyone wants to be the first to do something, so they pay the $20. the premium is for early access.

native oyster
#

I do know that, but I see this as a test.
They are going to actually make pay only missions. They are just testing to see who pays.
I support the game by buying the 20€ pack every month. If they need more money just say so.
There’s lots of online games that have a monthly fee

dapper lynx
#

There are a lot of systems with not targetable ships in server 156

native oyster
#

@native oyster no caps and mind your language please

#

thems the rules

#

striiiiike 2

#

So are you the moderator or something? @native oyster

#

I'm a moderator, @native oyster is The Moderator

knotty musk
#

Quite frequently getting stuck on this loading screen when switching to internal base view. Reload of the app is necessary to resolve it.

pine zinc
quiet anchor
vagrant cosmos
#

The banner bug is back too. Won’t go away without a reboot

tame lark
#

I am one of those edge cases... I have a Centurion and a Legionary, but no "Overhaul" event

#

Should I submit a ticket?

paper elbow
#

Same here, I have a centurion, @ivory vortex what's the thing to do?

broken glade
#

@pine zinc same, also didn't give credit towards dailies.

vagrant cosmos
#

I have Saladin ready to tier up and don't have that event either

celest tangle
#

Why the different descriptions? I believe the last screen shot is correct? The first two are confusing - they imply your opponent has inflicted burning on you

pine zinc
#

@broken glade What's weird is it gave me credit for daily, but STILL has not given me credit towards event, even after restarting the game multiple times.

broken glade
#

@TheOtherQ#7119 on a mobile device, click the alliance button, then the chat at the bottom right, then rotate the screen from landscape to portrait. Go back to landscape and it should work.

#

@[HDA] OccamsRazor23#3913 I opened a ticket, let's see what they say

hollow kiln
#

Is anyone else losing half of their server participation because of this new update?

uneven jay
#

@celest tangle I believe both actually say the same... your ship has to burn to get the benefit

hollow kiln
#

@@ivory vortex The gap created in base raiding by this update is allowing level 30+s to effectively exterminate everyone they can reach beneath them. People without faction ships have no hope of gaining them. They are raided every night and have to start every morning with no resources to build with. It takes 7-10 runs to attack a base that two days ago took 1/20th of one ship. And since they were raided buy a whale overnight they don't have enough for repairs to base raid now. This update will most definitely kill off the game please fix ASAP. The big whales are loving it and exploiting it and wiping entire alliances off the map. Probably the same people that exploit refinery glitches and the like. Higher levels had the benefit of base raiding for their last 10 levels to help them grow. As of right now, anyone below faction ship level has to grow the same 10 levels without the benefit of Base raiding, and on top of that having their station turn to putty after being cracked. Please fix ASAP, don't take my word for it, watch server participation data, uninstall data, dead base numbers, whatever u can, and try to catch it before it's too late. Pass upwards!

frosty axle
#

I have finished mirror mirror part 4 and don’t have part 5. I filed a ticket this morning still no answer? Anyone experiencing anything similar? Any way to pick part 5 manually?

native raven
#

Umm shields? My alliance raided 2 different 39's today that felt like they didn't need to shield.

hollow kiln
#

Don't say that. If people think an entire update was just to sell more Shields they quit even faster duh

frosty axle
#

Channel is called bug reporting guys ...

hollow kiln
#

I did

#

You think that's bad you should have seen this room on emergency maintenance day, memes flying around and everything lol

frosty axle
celest tangle
#

@uneven jay it is the wording "from the opponent" that confused me. But in any event shouldnt the description be the same?

nova panther
uneven jay
#

@celest tangle probably, I guess they just had to fit a shorter version as both abilities are shown together

nova panther
#

@frosty axle support usually respond within a day.But will ask if this is a known issue or now

hollow kiln
#

@nova panther it IS a real bug, read up, your the one ranting

nova panther
#

You are giving feedback about the change

frosty axle
#

@nova panther thanks

hollow kiln
#

So panic doesn't get messages in this room?

gritty crescent
#

The health shown when you scan a base and when you actually look at your battle report when you hit a base is very different and makes it incredibly difficult to find raids. The first ss is the scan before I hit the base. The second ss is the battle report. The third ss is the scan after the 10 min bubble drops. It’s showing a difference of almost 100k health which is very significant.

nova panther
#

@hollow kiln he does but your post doesnt belong in here.

hollow kiln
#

It's def a bug but ok

nova panther
#

@gritty crescent have you contacted support?

gritty crescent
#

That’s my next step but also wanted it to be put here as support doesn’t always give the best results

nova panther
#

Or have you tried a restart ?

gritty crescent
#

Yes I have tried restarting and that does nothing. I have ss of multiple base like this one

nova panther
#

Noted.That happens to me while hostile hunting.Havent happened during raids

hollow violet
#

Hello since the last update a lot of us are having issues joining and starting an Armada. We meet.the requirements but the join button will not highlight. If we use another.ship the join button will sometimes highlighted. However, normally the second ship we are using is weaker than the first. Sometimes players have to reset the game but after a while that will not work anymore so they are being forced to uninstall and reinstall the game. This becoming really irritating, since you can lose that Armada to.someone else who can start the attack.

craggy tiger
#

Armada dmg bonus doesn’t work at the moment

austere dome
#

I noticed the “Contact Us” option on help is gone. It was there yesterday but would ctd when clicked

prime copper
main patio
#

Hello, it’s been some days that the game crash or I have to restart it because I can’t apply or do something in the game. For example today I can’t modify one of my ship equipments, or assign officers on him.
How long it will last and what can you do to resolve or payback the time that I loose with those problems ?

Best Regards,
Bozo du Togo.

open vigil
#

Uncommon armadas left and some are damaged on Server 131 @ivory vortex

wet ridge
#

We're can I submit bug reports that include pictures and video?

#

...and how do I know what server I am on?

nova panther
#

@worldly sluice why so many ss???1 is enough and tag Mods and Cms always

#

Can you try to change connection type?

vagrant cosmos
#

my game just froze as I was taking screenshot of me in a rare with 2 seconds to go, and i didn't get in the rare AGAIN WTF Scopely

#

this is the 5th Rare TODAY that I have missed out on because of this glitch

pine zinc
vagrant cosmos
#

defense platforms never counted because they are "outside the station" they dont' count on power events either

pine zinc
#

That...may explain it. But, I could've swore Drydocks counted...

vagrant cosmos
#

drydocks yes, defense platforms no. LoL. stupid I know

mystic meteor
#

@everyone, is anyone else having issues w/ hostiles not working?

candid beacon
#

@ivory vortex

compact dirge
#

Move another ship

candid beacon
#

Cice....ive got 5seconds to get out of his way and the only ship i can move takes 30 seconds to get to in order to move it without recalling it all the way home....real dam smart

#

“Yeah” is the first word

worn remnant
#

Maybe you should improve faction relations. Or change systems. Some systems they don’t attack you

candid beacon
#

And in those you cant get daily faction kills

muted roost
#

ATTENTION!!!! The 22€ pack is buggy!!!!!!!!!

#

YOU DO NOT GET ANY REWARD!!! If you complete this mission more then ones!!!!!!

wet ridge
#

Did y'all break the servers? Login issues.

plush epoch
#

Thx for not allowing me to compete in a ship event, better then spending any xp at all

left leaf
#

So I have completed mirror mirror part 7, and it still hasn’t finished the event quest. Anyone else having this problem?

ancient steppe
#

I just upgraded one of my defense platforms, yet I have no increased power for the daily station event. What gives?

floral mirage
#

anyone else here notice that the Strength of Kahless, Valor of Starfleet and Romulan Fortitude researches in combat section of research doesnt actually do anything when researched

silver star
#

Does rare Spock's illogical not work?

celest tangle
#

@mystic crypt spocks ability only seems to work when you still have some shield remaining - once it gets to zero it stops. Might be an issue in the game maths - multiplying by zero?

#

They may nned to add an if statement, if shields =0, then 1, else shield)

silver star
#

They read this right?Or do I need to report elsewhere?

#

Btw thanks sato

celest tangle
#

Not sure if they read - would be nice if they put a message up saying thanks for comments. Try the in game help

analog prism
#

Anyone had the app hang after hitting the Interior/Exterior or System/Galaxy buttons? Using ANDROID tablet.

north socket
#

How about fixing the issues instead of trying to create better game play ..... how many times must I be logged out before I get the shîts and start screaming at people .... it’s been going on for ages and nothing gets done ... I have tried all the scopley normal fixes that never work .... and am so over the automated responses .....

pallid junco
#

@analog prism mine does that since the last maintenance. The one where they broke the game for 9 hours.

mystic crypt
#

@celest tangle issuse wasn't with spocks ability, the ability was triggered and worked during the battle. Issue is that the game is saying Victory and showing me having hull health left with shield depleted, but then saying that my ship was destroyed and forcing it baxk to my station to be repaired

analog prism
#

@pallid junco I mean its not too bad...but very annoying. Especially if you had a tense situation and every moment counts.

sonic arrow
#

Nero “see the flaws” ability doesn’t appear to be working right. Still....

#

Obviously it activated in round 2, but no buff for burning in round 3.

unreal pilot
#

@sonic arrow it works, extremely well.

unreal pilot
#

where's the bug?

last umbra
#

U think am wasting them just for fun

#

See other players all the time doing it one way to rip u off

nova panther
last umbra
#

What place u from mate pissing is no bad language

nova panther
#

I deleted the bad language part

last umbra
#

Mad u

nova panther
#

Send the ss check your inbox

unreal pilot
#

must be a language thing, I still don't see what the problem is.

native oyster
#

@analog prism yes all the time now.

keen hemlock
#

I’m not sure what is going on here after defeating an armada. The report says my ship survived. My ship is still showing in the system, yet it is destroyed??

#

I’ve restarted the app and still my ship is in the system but destroyed?

worn remnant
#

Is augment space supposed to be like this? Reading untrustworthy yet at pawn level and getting attacked by hostiles

native oyster
#

Yes it's designed that way.

vagrant cosmos
#

@worn remnant augment space is hostile no matter what. Anyone who is friendly with the Augments is an enemy to the bounty hunters. No way around it. All you have to do is kill the bounty hunter following your mining vessel and you can mine in peace, as long as you don’t leave the system

worn remnant
#

Gotcha

#

All I wanted to know

cerulean lodge
#

Sorry if I say mine, but the game is becoming unplayable, many mines with bugs, continuous lag and disconnections ...

left surge
#

bitte schaltet die pop ups aus...

candid beacon
#

@ivory vortex i guess reporting bugs is broke....no matter how many times something gets reported nothing gets done

placid island
#

I'm not sir this is a bug. Before the update I could user all of my ships collectively to take down a mission boss. This is no longer an option, only two ships aggregate damage before the boss regens 100% and I have to start over. What's the point of having more than two ships?

light spoke
sinful summit
#

@rugged grove Did you ever get an answer to your question about how to complete the mission Oracle of End? I have the same question now and cannot find an answer.

#

"Regarding the Oracle of End mission: Destroy 10 Kriosian Rebels in the Nequencia System. How am I going to accomplish this mission when all you have in this system is Romulan warships?"

#

I have destroyed Kriosian Rebels elsewhere, and it doesn't count.

nova panther
#

@light spoke can you check if the mission shows in the map?And about locate issue it has been forwarded to Devs

noble moss
#

@light spoke - this issue has been reported by another player. CS is currently looking into it. Can you please submit a ticket if you haven't already done so?

light spoke
#

@noble moss, I submitted a bug report on it yesterday.

noble moss
#

Awesome, thanks!

ivory geyser
#

I moved my ship off a mine to refresh it. When I tried to move it back on, the ship warped to another system (not home) that I had recently had another ship in (though that ship wasn't long back at base by then).
The target point within the other system was at the same coordinates as the mine.

vagrant cosmos
#

Any update on the status of the event that many of us didn't get? The Overhaul event? I've been waiting to tier up my Saladin for it, and it still isn't showing. Sent in tickets and all i hear from customer service is crickets

daring monolith
#

What can we do as an alliance to change our admiral. Unfortunately we made an admiral that is no longer active in the game. Can scopley help us out?

noble moss
#

@daring monolith - You will need to submit a ticket to CS. I'm not sure what the requirement is for how long they've been offline, but it's your best option.

native raven
#

@vagrant cosmos Tier up your ship, restart the game and you will have the event, including the points from Tiering.

cloud dune
#

@ivory vortex i think that serverus officer ability "exploit overheat" does not proc or it is not showing in battlelog

gritty cloud
#

Armada event...all uncommon are either absent or broken (counted 9)... plenty of rare and epic .. perhaps I am being pressured to buy rare or epic tokens ...hmmm.

rose aurora
#

There seems to be a bug where people can attack stations before the shield expires. This has now happened twice during the last 10 mins of the shield. When I join the game to check I find that I HAVE been attacked but my shield is still active. Needs fixing.

worn remnant
#

Uh oh, now I can’t tell my ships where to go. It flashes by so quickly that I can’t even get a screenshot

#

Do we have to hold it down now?

#

I can’t move my ships except to recall

nova panther
#

🤔

rigid river
#

I would also like to bring this person's question back up.@placid island Before the most recent update I could take on boss Hostiles with all my ships and collectively bring down it's health. Now after the update the Hostiles health and shields regenerate back to 100% after each attack. Even if the attacks are one right after the other. What happened?

drifting iris
#

uh oh

glass coral
#

None of the uncommon armadas are working save a small number of smaller level ones. All I see are "rare" and epic. Spent money on uncommon directives, and one rare. No way I'm spending on epic as things are right now...

storm egret
#

Hey, when opening my Premium Recruit Chests, it looked as if the shards are not adding up correctly on the large hits. Specifically, I had one open that awarded me 15 Klaa shards, but only added 2 (saw counter move from 20 to 22). Is this common? Can it get fixed?

storm egret
#

Restarted the game and they were added in correctly. Consider this matter closed. 🙂

plush epoch
#

Notice what the bottom message is in each chat? And it was only sent via pm

tepid flame
#

@cloud dune was your ship burning. Severus only works when your ship is burning.

devout crow
#

I need help. I have had my K'Vort stuck in Nekosa for 12 hours. I submitted a ticket and got the auto response. I submitted all the pert screen shots. I have done all of the following things: forced restart, clear localization, ask someone to hit the ship and no one can see it there, uninstalled, reinstalled but the game was super buggy so uninstalled again, waited until I was home in good wifi and reinstalled, still no luck, tried on a different device. I restarted each device in there too. I can hit recall and a timer starts, on each of my two devices I tried recalling and keeping the game open until it hit 0. Ship is still stuck in Nekosa. I am getting really frustrated.

wet ridge
#

Dailies being reset 1 hour early. It is 11:08 PM here in South Carolina. This is at least the second day where I would have completed dailies, but due to the reset, all previous accomplishments are lost, and I have to start over. Not pleased, at all!

brittle spindle
#

Have you tried having someone kill it?

steep perch
#

Excelente scolplay sigan trabajando para hacer nada

#

Escudo de 10min fail... Notificación fail... Son un asco cansado de reportar estoy

cloud dune
#

So yes, burning was on

#

Unless i read it wrong?

tepid flame
#

@cloud dune Yes you did. Your opponent needs to make your ship burn

#

Not you make them burn

#

Read the description under officers tab not the event store desc. It’s misleading

#

@wet ridge server reset times don’t change with daylight savings time changes.

#

That’s your new reset time get used to it.

cloud dune
#

@tepid flame omg.. I just wasted like 18k on an useless officer

#

Thank you for the info mate

tepid flame
#

@cloud dune sorry bout that. I had to set some of my mates straight as well.

unreal pilot
#

@cloud dune yeah i'm glad I read that correctly the first time and didn't buy it. that officer ability is useless, virtually no one uses burning crew in pvp. Situational officers like that are very bad, pvp is often spontaneous and it's near impossible to set your crew to properly counter your opponents crew, especially since there's almost always more than one opponent.

cloud dune
#

@unreal pilot very true mate :(

hybrid panther
#

not spawn any enemy ship.

#

not spawn any swarm enemy ship.
please solve this problem.

silk mango
#

Do vaults and all related resource protection measures from research work? Got completely raided recently but have 0 Dilithium left. Care to explain?

wheat sedge
#

I set my 1 day piece shield. Saw that it went up and then came back 2 hours later to find that my base was drained of 12M Par, 4M Tri and 2.3M Di. Why should a glitch cost me so much. Time to bag this game.

native oyster
#

After the update the additional damage through sabotage bonus vs swarms was doubled...
And I bought a weapon module after the update too...
But I can still shoot the same amounts of swarms (tested different swarm levels) as before...
This is very dissapointing...

nova panther
#

Hmm

#

I havent checked my Frank after update

#

Let me test too

native oyster
#

I asked several players even with maxed Franklin, they have the same issue

nova panther
#

Will tell you answer

native oyster
#

Ok, other players from other Servers have the change they can shoot much more as before

#

My sabotage bonus doubled from 5200% to 10400%, this changed, but it doesnt affect anything in battle😢

#

No crew change, all tested like used over weeks for dailies...
But no change, still the same amount of swarms destroyable!

unreal pilot
#

Franklin works on all but his server, must have missed an update somewhere

nova panther
#

@native oyster sorry for delay,but finally had chance to test.So I could do around 15-20% damage to lvl 28s with my Franklin before update,but after update it is around 45-50%

#

Have you opened a ticket to support?

unreal pilot
#

that's what i told him.

native oyster
#

No, Im done with them...
Example : I ask support a question about wrong repair times and get answer about base attacks

#

I tell Support about a bug with Screenshots as proof, answer this would not be...

unreal pilot
#

I think it may be a language barrier

native oyster
#

I feel kidded by Support

#

I write in their language, so how it could be a language barrier!?

unreal pilot
#

that's how right there.

#

better

native oyster
#

I wrote an eMail to support, let's see what will happen 🖖

#

I put my server and player id into the message too 😉

native oyster
#

Different descriptions of abilities for the same officers 😢

faint vector
#

Armadas seem buggy as hell right now. Even if you are in the armada and not in the queue you quite often don’t get involved in the battle. No reason why. Is this a known bug? I have been out of the country for 4 weeks and just returning to the game. This used to work!

fringe blaze
#

Two watchtowers in Rom space. Been broke for ages

strange field
native oyster
#

@strange field @unkempt solstice @fringe blaze @faint vector @native oyster already reported to devs. They are working on it. Maybe... 😂

ancient lynx
#

I don't know wats going on but as soon as my game loads and starts showing my base the game crashes.

native oyster
#

@native oyster Maybe, maybe not, this is the question...good point, honey 🖖

#

@ancient lynx try reinstall

mighty panther
#

Desync issues: Entered a system, as soon as it arrived I made it attack a swarm, but it seems travel was buggy, so it fought the battle, then it went into warp state for the entire time a travel from origin to destination system would take AGAIN

ancient lynx
#

If i did that i won't be able to get back into my game and not going to start over

mighty panther
#

@ancient lynx was this the first time after a (re)install the game crashed ?

#

and which device you got ?

polar rain
mighty panther
#

@polar rain it's a 70% CHANCE does not mean it will always trigger

ancient lynx
#

I didn't reinstall cause if i do i won't be able to get logged back into mu existing game. I woke up and tried getting into my game and now every time i try it crashes right when it gets to showing the station.

native oyster
#

@ancient lynx connect via Google Play, if you use Android, then your account data will be stored and you can always reconnect to your old account 😉

mighty panther
#

you should be able to return to your gameplay state as long as you are logged in to google play or gamecenter

ancient lynx
#

I can't even take a screen shot of it cause its there one second and them in on the main screen to my phone

mighty panther
#

@ancient lynx again the question, WHAT device are you using ?

native oyster
#

@mighty panther you was faster, to ask again 😋

polar rain
#

@mighty panther I had 27 rounds battle and there was no ability of Arkady

ancient lynx
#

I've tried logging into my game from another device via Google and says my system is linked but starts me on a new game

mighty panther
#

@polar rain RNGesus hates you perhaps

#

@ancient lynx thats not what I was asking

#

@ancient lynx also, in that case, do both devices use the SAME google and google play account ?

ancient lynx
#

Yes they did

nova panther
#

@polar rain your shield needs to be depleted so he can activate moral and even he did Spock shield ability wont get activated.Arkady and Spock doesnt work together

mighty panther
#

@ancient lynx did you try to clear the cache on your primary play device (not stored data, only the cache) through the application settings in android ?

#

@ancient lynx if that still doesn't work, do you remember your playerid? (don't give it, this is a yes or no question!!!)

#

@nova panther can you ask in the backchan if they could lookup a player based on their google play account name ?

ancient lynx
#

No i don't

mighty panther
#

@ancient lynx do me a favour, go offline with that device (turn internet off), then start the game, you will get an error, make a screenshot of that, keep that screenshot for yourself, it will contain data about your playerid as well

polar rain
#

@nova panther it is bad, because there no info that shield must be depleted on my ship...

ancient lynx
#

This is what i get when i try that no Wi-Fi no network

#

I don't habe time to deal with it anymore i have to go to work

mighty panther
#

@ancient lynx since you won't want to reinstall and you got issues with your account, it might be best to contact support directly, since you are unable to do it in game, send an email to startrek-support@scopely.io including that screenshot, explaining your situation, and that this screenshot is generated in order for them to determine your playerid (see the greyish faint details above the dialog box)

#

@ancient lynx also, please remove that screenshot from here

ancient lynx
#

How do i delete it

mighty panther
#

are you on mobile discord app ?

ancient lynx
#

Yes

mighty panther
#

long press on the image and select delete

#

lemme ask a mod otherwise

#

@nova panther can you delete that login failure picture from @ancient lynx ?

ancient lynx
#

It ain't letting me delete it doesn't give me the option

mighty panther
#

I will send something to support in regards to your issue, please also add the reference code TCI20191116 to it

ancient lynx
#

Ok thanks ill email them when i get a few

nova panther
#

@mighty panther deleted

#

It is weekend so dont know if I will get an answer

mighty panther
#

well, as you see I figured out another way to make him submit something identifiable

#

the uuid you see above the dialog box also contains enough information 🙂

nova panther
#

@polar rain there is read the description correctly.Therr is written that when shield depete ...

#

I have no idea what a uuid is

mighty panther
#

the devs know 😛

#

thats all that matters 🙂

#

it's something I learned from a dev during my time 🙂

kind island
#

officer capability not working - hadley - survey trainer

scarlet tiger
#

So one of my alliance mates has a 5.7 million defense station and he was just one spotted by a another player flying a 256k horizon. Wtf?!?

#

Shotted not spotted.

nova panther
#

@scarlet tiger any ss?

scarlet tiger
#

I will ask. Think he logged off for a while to cool down.

#

He did say the horizon had augment officers but they shouldn’t make that huge a difference.

kind island
#

officer capability not working - hadley - survey trainer

fringe blaze
#

Been weeks

nova panther
#

@kind island for now unfortunately none of the exp abilities work

#

No idea when it will be fixed

kind island
#

yep ... i will keep waiting 🙂

olive canopy
#

Anybody else get a lag trying to open chat? Also getting a lot of niggly bugs in opening pop ups. Cant view systems as the pop up menu goes away immediately

ancient lynx
#

@mighty panther I'm back online i tried it again a few minutes ago and it loaded

storm elk
#

Is there any way on mobile to drop the notice box 100px from the top so it doesn't cover the buttons? It's really frustrating when it gets stuck.

unkempt solstice
#

@storm elk agree. The box also should be dismissible. Maybe if they put that notification to the left so it doesn’t block the Chat button? But like you said dropping it down below would be a quick fix.

ebon minnow
#

Hay guys im seeing a lot of uncommon armada targets that when you click on them the armada menu dosent pop up and the number of uncommons that are doing this is alarming because without uncommons those ftp players cant spend time grinding the armadas to enjoy the nice rewards yall left us in the packs

#

This is just one out of many i have found so far

half oriole
#

My Antares Stucks in Lankal, can’t click it anymore. Support says its repaired but it isn’t 😡😡😡

mortal oar
#

Says I don't have enough trit to repair the ship. Wtf is the problem???

#

Now I have more than 1K more than needed.

GET IT FIXED SCOPLEY!!!

shy void
#

Ships in the Armada queue sometimes don't show the correct power and because of this get placed in the wrong spot in the queue. The workaround that I've found is to click the "eyeball" next to the player which will show their ships true power and after closing the pop up their power in the queue will update.

vagrant inlet
#

Not receiving notifications of depleted miners when away from the app. It’s happened several times today. Realized after I was hit this morning so just checking in more often since not getting notified.

idle pond
#

3 times now I have started an armada on an empty target and then a couple minutes after I start the system shows another armada underway. I'm getting really tired of spending directives only to get glitched out of a target!

stuck wasp
hard apex
#

Ship repair times aren’t synced up. Example: Before tapping repair, the time shows 2h8m. After tapping the repair button, the actual repair time turns out to be 2h25m. It’s even worse on a fully destroyed ship. Prior to tapping repair, the repair time says 2h55m. After tapping repair, the countdown timer starts at 3h28m. That’s before alliance help.

#

@vagrant inlet I have never trusted notifications to be on time. For mining, I set a timer on my phone 1 min before mine depletion.

vagrant cosmos
#

My game has been having a lot of connection issues all night. Both wifi and phone network

cinder notch
#

Xerxes armadas broke

dusky cobalt
#

strange. I didn't die in an armada battle, per battle report, but my ship got destroyed and sent home... I was able to repair it without recalling.

narrow saddle
inner cedar
#

When I try to load into my space station after playing for more than a few minutes it won't load just says loading and freezes

timber lance
#

Not sure if this is across all servers but yarda data node is broken. On server 12 we only have 1 of 3 ports for the yarda node

#

@inner cedar mine been doing that more and more. I have to restart the game

#

@hard apex your issue is known. Check the #632109496247779338

📌 ** Not enough resources for repairs / Longer repair times **

The client is under-estimating the repair cost/time by roughly ~1%.
So when you hit that button, you are deducted the actual costs and you get the intended repair times.
If you get an error showing you don't have enough resources, advice is to collect an additional small amount from either generators or hostiles.

The under-estimated values as shown in the client are referred to as a visual glitch and apparently it's extremely hard to find and fix.
At least it is consistent in doing so; so you can expect each repair to be off by the same amount each time.

idle pond
#

Leveled up cadet uhura 2 levels to max and cadet Kirk 3 levels to max and my ship strength didn't change at all. What gives??

mortal oar
#

@Epicenter77

If you were destroyed away from your base time is added that would have been travel time back to your base with a damaged ship. I've had it happen to me.

unreal pilot
#

@mortal oar a fully destroyed ship has always had an extra time tax added on to it, it doesn't matter where it was killed. it could die right outside your base and still have the extra time added.

mortal oar
#

That's what I was trying to explain to Epicenter77. Thanks for the info.

silver remnant
#

Has anyone noticed that some players are able to repeat the mirror mirror event for free and others aren't?

sour quarry
#

Is the frankling working as it should.
Why is the Database telling me 2 different Numbers?

#

@ivory vortex

#

And why do i still dont have the Legion overhaul event?

silent jay
nova panther
#

@silent jay that is intended.You have prob a rep between 1m-1.2m and around that interval you get 2x faction dailies the ones from 1m and below rep and the ones after 1.2m rep

inland charm
#

Fix this dumb crap you did scopely

#

Cracking bases is super retarded. Even once there busted. I at a lvl 29 couldn’t get into a lvl 26

#

It was bad not getting enough uncommon but now I can’t get the other rss I need to. Wtf

#

I refuse to stick another dime in this glitchy game til they fix it.

silent jay
#

@nova panther ok thank you, didn't know about that fact. Just recognized that the federation is getting lower. Ok have to handle it. Thanks!

inland charm
#

And yes I spent about 1.5k latinum getting this base busted

#

Because this game is crap and scopely only says they will fix stuff. Truth is there a money grabbing company that doesn’t truely care about there players.

#

No other game I know of charges so much for items. Can you say greedy?

#

See proof is in the pudding. No response

#

If this base was cracked. Y couldn’t I get in. Huh?

#

This was the 4th ship showing the same report. Destroyed the ships but wouldn’t let me in.

#

Even though the base is clearly cracked.

native oyster
#

He is probably online, repairing only 1 platform to make you waste resources

inland charm
#

No repairs were done.

#

I destroyed the ship in his base after several hits. No repair done.

native oyster
#

Don't know, contact support in game, send screenshots and ask. They can see if it's a glitch or something else

inland charm
#

Wow amazing response.

#

Same thing I got the last time I reported something.

#

Wait ten days to raid the base that no longer can be found.

#

As if raiding didn’t cost enough

native oyster
#

What do you expect me to say? I have same power in game as you do.

nova panther
#

What do you think Mods are?Scopely paid workers or volunteered players? @inland charm

inland charm
#

Scopely doesn’t understand customer service.

#

It was my understanding this is a place to report bugs.

native oyster
#

It is, we compile it and send as constructive feedback to devs.

inland charm
#

So I did. If scopely is not paying these folks to be here then scopely is even worse than I thought

native oyster
#

I can't report that 1 guy couldn't crack a base, when everyone else can

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Nope, they aren't paying us xD I complain also 😂

nova panther
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@inland charm it is better this way.If we get paid,players would have a bigger hate against us

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And I wouldnt stay in here for a sec

native oyster
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Yeah xD

inland charm
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Well they really messed this game up.

nova panther
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inland charm
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Cracking bases was one of the best things about this game

native oyster
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Nah, it's like any other game update out there, the meta changed, now we adapt

inland charm
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Yeah or quit.

native oyster
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Take some alliance members woth you. And share the spoils of raid

inland charm
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I’ve invested too much in this already.

native oyster
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We all did

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I invested a year of playing

nova panther
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You will see all those complainers about raiding will come here aftet 1 month and will say thanks Scopely this was the best update

inland charm
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I did before but sometimes you need the rss.

native oyster
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Yeah, because this is preparing for things that are coming

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Groundwork

nova panther
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I invested more than 2k hours so 🤷‍♂️

inland charm
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Hours and money.

nova panther
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Hours>Money

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And I am F2P

inland charm
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Exactly. Wait til you stick money in the game. Then see how ticked you get.

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What lvl are you?

nova panther
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28

inland charm
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So you have hit the uncommon crap.

nova panther
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🤔