#πŸ‘Ύ-bug-reporting

1 messages Β· Page 354 of 1

mighty panther
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kung hindi ito gumana, makipag-ugnay sa isang moderator o tagapamahala ng komunidad nang pribado sa iyong player na humihiling na i-reset ang ship C

tepid condor
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Is the moderator or community manager is here in discord?

mighty panther
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yes

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they are the ones in red and yellow

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try @nova panther as he seems to be alive and willing to assist πŸ˜‰

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so I assume it did not work ?

tepid condor
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Yes it did not work at all

tepid condor
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@nova panther As you can see our exchange of solution to my problem never work maybe you can give more better solution, thanks.

mighty panther
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@tepid condor habang ipinapayo ko sa iyo, makipag-ugnay sa kanya gamit ang isang pribadong mensahe, bigyan siya ng iyong id id, at sabihin sa kanya na kailangan mo ng ship C naayos

tepid condor
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Im trying to chat with him but its coming here my message. Ill try again or maybe you can pass to him as im not so familiar using discord

mighty panther
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muli, magpadala lamang sa kanya ng isang pribadong mensahe, ang mga moderator ay mayroon ding totoong buhay at maaaring maging abala, pipiliin niya ito at ibabalik ito upang maayos ang iyong isyu. mangyaring maging mabait upang sundin lamang ang mga tagubilin na ibinigay ko sa iyo. Kung hindi man kailangan mong mag-file ng isang tiket sa laro na may suporta at magiging dealth na may karamihan sa loob ng 24 na oras. Ngunit ito ang pinakamabilis na paraan upang maayos ang iyong barko

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nakita niya na pinag-uusapan mo ito dito, kaya alam na niya kung bakit ka makikipag-ugnay sa kanya

tepid condor
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Ok, made a message already just waiting for his reply

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Thanks Vitamin THC

nova panther
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Will reply 1 min

mighty panther
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yw

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and he needs to await feedback as well in order to be able to give you feedback πŸ˜›

tepid condor
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Thank you

mighty panther
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moderators are not trusted to work with the tools to do it themself

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for privacy reasons and because they are not actual employees of scopely

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emily being an exception, but let's just say, that piΓ±ata of hers is full of spy devices πŸ˜‰

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vulcans have moved the listening station that was hidden in the p'jem sanctuary into it

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now the andorians are hunting her

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</EO OT>

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BUG: MISSIONS: Upgrade Shipyard: Level 26
...Next unlock at Shipyard Level 26: Kumari [Battlehip] <- we have to research that one in the tree, as I already have one and could build it at 24/25

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so that probably would need to be replaced with the horizon

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yup, kumari requires ship yard 23/24, horizon/d3 will be unlocked at 26

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I guess that changed and someone forgot to make changes across all parts affected by it

gritty cloud
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<@&509690795536941056> please fix the broken outposts in Hann and Pjem..thank you

mighty panther
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lean: I reported the hann node

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with coords and all πŸ˜›

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you mean that level 25 there, right ?

timber musk
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The game keeps throwing Me out every 2-5mins 6+ mins if I'm lucky...it's a bit ok with me but logging in is a bit hard...hope clearing data will fix it

dense cove
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Placement Error when trying to move base to planet Miller in Labac

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Is that reported?

mighty panther
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@timber musk if you are on iOS, that won't help

alpine oar
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The in game chat help will no longer let us send screenshots. You can choose to upload a screenshot but when you go to select one you have no send or cancel button and then you have to force close the game to get out.

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That is what it looks like when trying to send a screenshot. I am on iOS 13

fallow pivot
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Im having problems with the banner system. i have to restart game to get rid of them, it needs to be sorted please

sour orbit
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Yeah, the freezing banners is happening a lot more often.

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and it's super problematic because it blocks such an important part of the screen

hidden furnace
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the freezing banners are happening much more now ... this needs to be fixed ...

slow flax
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I ask that you extend the leg that Baryn (21) in Klingon space is connected to because even zoomed in all the way, it is difficult to tap this system to enter it. The text from Woxoxit seems to get in the way.

livid kite
mighty panther
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@alpine oar known, filed it to support a few days ago

pallid flower
slender shuttle
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Hello. I have 2 accounts and was recently having trouble switching which device they were on. I contacted support on both accounts. On one account the response was that the account could be overwritten on scopely's end. After this message came in I was able to get the accounts switched on my own. I relayed this to support. 4 hours later (which appears to be the best response time from support), one of my accounts was overwritten. Giving me 2 google accounts linked to the same game account. Support has been unhelpful in fixing this issue. It is clear to me the only thing that can be done is to overwrite the same google account account replacing the original game account. Part of the problem I believe is every message I recieve from support is from a different individual. It is always one of two things asked of me. Either its provide my account info or create a new account so the can add the account there. I knew this would result in the new account just logging in to the existing account currently in the device, and I stated so. But I humored them anyway and recieved the expected result. I have been dealing with this since Saturday, anything you can do to help would be appreciated.

mighty panther
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you are not allowed to have multiple accounts

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what support did is allow you to use the same account from both devices, which may have separate apple id/gmail accounts, if you for example are a person that wants to keep everything separate

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but support will NOT allow you access over 2 game accounts, as it is against the TOS

drifting iris
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i'm reading and having a logical error. 'not allowed to have multiple' implies '> 1' is a no. 'over 2 game accounts' implies '> 2' is a no. care to clarify? And separately, if you've not joined The Pirate Bay (RevDeuce's discord server) there are more than a few with multiple accounts clearly noting in their nickname the multiple servers they are on .. I can understand RevDeuce's reasoning, he's making videos and recently showed a lower level 16 base busting scenario that he certainly wouldn't be able to do with his lvl29 account .. though it has been stated there that >1 account on the same server is a no no apparently.

mighty panther
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also, in such cases, they go in great length to attempt to prevent account trading

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you are not allowed to have more then 1 account per fysical person for this game

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if you try to use the 'it's my family member' excuse, be prepared to have the kids birth certificate handy

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as they might request such documents in order to proove you are not lying

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@drifting iris rev is under nda and needs these accounts for the stuff he does, those are excepted

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I had an android account too, in case I needed to test something under android specific, but when I left, I asked support to purge it

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which I had to do from my secondary account, despite them knowing damn well it was mine

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gave playerids for both, and they would have seen the connections coming from the same ip

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I even had VitaminTHC2 as playername !

versed stratus
acoustic river
mighty panther
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@versed stratus they forgot to set enable_random_lsd_trip = false

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@acoustic river restart the app, that will 'fix' it

versed stratus
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Yeah I know the β€œfix” πŸ˜‚

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But this is happening all the time

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Its boring already

small sigil
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Restart , restart , restart , why ? It's bug fiX it.. Do you restart tv , car , washing machine etc every hour. lol

versed stratus
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As the game itself πŸ˜ͺ

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Ill need a restart soon too

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I want to check if ill be born in a new world

small sigil
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Now i restart even when i don't need one.. πŸ˜‚

sturdy crow
native oyster
mighty panther
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@small sigil tv perhaps no, the others have a high chance of a yes

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car unless you make long trips, and if you got a modern washing machine these also take less then an hour πŸ˜›

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tv as well if you get bored by all the advertisements

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it's one of the things I kinda like about this game, no ads except for the product itself

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@native oyster it's the no clutter mode so you don't get distracted by animated latinum mines πŸ˜›

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actually it's the transparent blending color like green screen

native oyster
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Pretty nice...πŸ˜‚

mighty panther
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meaning, whatever scene should have been rendered there, failed rendering

small sigil
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Yep ,. do you restart discord , web browser etc.. come on .. not funny ..

mighty panther
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reboot your modem to be sure ! 😈

native oyster
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Had to clear localization every time I get the screen and it’s gone.

mighty panther
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just restart πŸ˜‰

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and perhaps cool your device

small sigil
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constructive answer thx

mighty panther
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if your gpu is overheating, it might shut down

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or rendering might become limited, whatever that hardware does to protect itself

small sigil
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yep drop phone to water .. Lol

native oyster
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More annoying then that pinky screen is the notifications banners will playing.... AND the 50 notifications about my crew started an armada. Husband is about to use my iPhone as his vibrator...with all theses notifications.....(just kidding)

mighty panther
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I love my ipad for that, it's aluminium housing it perfect to put one of these iceblocks under πŸ˜›

native oyster
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I love the idea... πŸ˜‚!!

small sigil
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gpu .. LOl

mighty panther
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but on the other side, winter is coming, so my ipad will be a perfect legheater

native oyster
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And hand heater if you play outside

mighty panther
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I don't play digital games outside

small sigil
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u cant take modem with u ?

mighty panther
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I am not homo digitalis

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I can put digital devices away and just enjoy the real work

native oyster
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Next time I get the permanent banner in game I’ll take a screenshot to post it here. Thanks for the quick answer! πŸ––πŸ‘

mighty panther
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not one of these kids that thinks his phone is the most important thing in life

small sigil
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kids ?

mighty panther
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the perm notification bar is a known nuisance

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save your time screenshotting it

noble flame
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Connection issue error message every few minutes followed by unable to login message over and over again some days it feels like I spend more time trying to connect than playing.

idle rivet
sharp arrow
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@sturdy crow Because power estroyed in an alliance means destroyed by the players as long as they are in the alliance

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It's not the sum of power destroyed of the current players

brisk obsidian
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WTF does it take to get this circle of death problem fixed??? I just rebooted and flipped 1 (ONE) frigging screen and now rebooting again. Perhaps scopely reimburse for cost of repair on kumari ? It will be dead before I get back on

marsh shuttle
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How do I clear this? I can't start an armada because of it.

obsidian mauve
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VEMET is bugged as a capatain, perpetual in battle. Only way to fix it is to clear your cache in your phone.

drifting iris
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I've had zero problems with a bounty hunter in augment space in space hitting my bb, only on a mine or hitting a base do I see issues

pallid flower
unreal pilot
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@pallid flower delete and reinstall the game.

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Or you sould try changing the language settings in your device, open the game, close it, then change the laguage settings back to normal.

slow flax
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These "join" timers are all over the place. Sometimes they're accurate but half the time they're way off. This is a 5 minute warp at least for any of my ships.

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Sometimes, I can be right next to it and it says I won't have time to get there when it doesn't start for a couple of minutes.

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Once I actually joined from another system, went to warp, and got there too late.

idle pond
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Started an armada, arrived, and then suddenly it showed another armada under way already. No indication another armada had formed when I started. They destroyed the target, so our armada dissolved, but I didn't get the directives back. If armada didn't happen directives should refund.

rain sleet
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Broken Armada Target Server 29 [Ias Space S:975691590 X:500.5938 Y:-688.8046]

slow flax
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The broke ship strength calculations between client and server are messing up Armada ranking as well. In many cases, these differences are huge, but in my case my test were only a few k apart.

Background: ships have slots for officers and the number of them depends on their tier. When you switch from a ship with more officers to a ship with less, the extra officers remain in the stack. The client app ignores this and does not count them in the strength but the server does, as is evident with battle reports with other hostiles, players, armada battles and the same strength is observed by other players when they look at your ship in space.
Recommendations: Update the server to ignore extra crew members in slots that should be unavailable to them, and correct the client app to calculate properly in all states: In station after repairs, in station before repairs, in space, and in station after return from space (seem to be the key differences). The strength of a ship should only be calculated from one algorithm (method) and all areas that need this figure should be calling upon that method for the result, not coding a new method for that part of the program.

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That 2k strength differences is attributed to this one officer that shouldn't be counted.

unreal pilot
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It's a client lag thing. i've restarted the app and everything usually ends up fine. a few times i've just stayed in the circle and it's caught up.

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@slow flax

slow flax
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Except we have one player who's ship should be beating mine all the time, but in the armada listing, it shows as 2k behind mine until I examine his ship by itself, then it updates in the list and when the battle happens, he is thrown back down below mine again.

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I reported this earlier in this thread, but have been continuing to investigate to find similar discrepancies to help nail this bug to its source. It's not just my client. It affects all the players.

cosmic thicket
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For the second time none of my docked ships defended my station when attacked. This is the first recorded attack. It shows my ships destroyed but they were never included in combat. Also I think it’s ridiculous that a 200k miner can take out a station.

slow flax
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@cosmic thicket That report doesn't show the miner taking out the station. Your hull was already depleted. It probably ran off your log when they destroyed your station and all your ships and all that remains was the raiding that continued afterward. Remember, the last 5 slots in your log are reserved for older reports that pertain to each ship and base (most of us with only 3 docking ports have 4 reports on the end for this). So you don't have an active log of when your base was hit. You took more than 10 minutes getting back online after it was hit and you were hit again for the rss.

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Upon logging in, the bottom of your log should show the last event for your station and each docking port.

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For you, that means 5 reports were lost due to this reserved space.

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It would be nice if we could manually recall older logs from the server and just leave the 30 log limit for the quick loading of this window but they don't have that feature yet nor do I expect they ever would. You'd have to contact support and ask for more details on the raid after your shield dropped.

mighty panther
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how about the ability to archive them

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inbox remains the same, but archive would be added, and you could move the ones you want there

slow flax
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We'd have to have access to them before they ran off the 26 report limit that we already have. As it stands, one could repeatedly hit our base for xp and completely hide those responsible for draining it.

mighty panther
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the problem with that is that they need to do other things in the game first in order to enable it

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making accounts cross platform usable

slow flax
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That inbox should be used for messages coming back from the help desk. Right now, if we submit a ticket, we won't know there was a response until we go back in and try to submit another ticket, and then see the response.

mighty panther
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which I think they said in the chat section, have no experience with if I read the march q&a right

slow flax
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If they enable jumping to new servers, they should set people in groups based on how much they've spent on the game so the f2p players don't have to compete with those who pay thousands each month.

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Then you can offer specials to the high stakes servers that the f2p will never see or be jealous of.

mighty panther
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tickets are dealth with in the helpshift api implementation, I already told them a few changes that should be done there anyways:

  • show the assigned ticketid
  • provide access to an archive containing your tickets
  • allow to open a new ticket about something else while another ticket is pending
  • the ability to reopen a ticket
  • the ability to close a ticket from client side if (s)he thinks it's dealth with
slow flax
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Agree with all that.

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May just need to extend the help desk ticket database into a web portal.

mighty panther
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you can keep it in client if they want

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the helpshift api has the hooks for it

slow flax
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The problem with the helpshift api in the client is that it suspends the game interaction while you are typing up your report or reading messages and you can't receive alerts about being attacked or your mine depleting.

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I'm primarily a Bluestacks user myself so having the app running while I use my browser at the same time is easy.

mighty panther
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that might be the case, but in order to provide the ability to do that through website as well would be to force authentication

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privacy

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yes, you could use oauth

slow flax
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Many web sites allow you to sign in with your Google account. How would that be any different if we are already using Google Play to connect.

mighty panther
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android and google have the oauth hooks for it

slow flax
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Is that where you have the problem with allowing an account to jump instantly between Android and iOS?

mighty panther
slow flax
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I'm actually done I think. I'm getting tired and looking to go to bed soon.

mighty panther
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have a good sleep

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count sheep, not failing shields πŸ˜‰

dusty anchor
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Is there a bug going where a Horizon can crack theough a shield. No reports of ships being destroyed. Horizon went in and emptied my member. Not the first time I heard of this.

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His base had everything in it.

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Same guy also hit someone multiple times, over a 2min period, before his bubble popped.

upper basalt
mystic fjord
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I upgraded my BB but it doesn't show anything in the Ship Event?

lone mulch
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Hi I have my ship a miner that is stuck in Antonehk. Help me get free. It’s stuck in battle mode.on node.

fallow pivot
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One of my alliance members had a problem with protected cargo on his base. He has a protected cargo of 110k tritanium, his base got raided but he was left with 30k tritanium. is this a glitch he needs to report?

tame dagger
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A small glitch I guess. Ship gets destroyed but somehow shows up in the system before repair it clicked. It’s happened before few times

left surge
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i was lvl 23...i start the game and now im lvl 1...wtf

jaunty swallow
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My ship A does not return to base. It sits at 0secs until I re-boot game. Also the notification bar at the top of screen freezes so you cant use chats. I also have to re-boot to clear. Really annoying. Please check out and fix. Thank you.

fallow pivot
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@left surge if you are on android you need to re-sign back in with google play in settings in the game itself, sorry dont know about IOS

left surge
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i will do it....

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where can i restart google play?

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πŸ˜‚

fallow pivot
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the freezing banner is a known issue since last update, i assume the 0 seconds is to do with sever timing lags and restarting game gets itimes to resynch

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tap icon in top left corner, click settings, the general now go down to google sign in

brittle plume
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I have a disturbing issue: the Information Banner reporting actual results of the gameplay is getting stuck ar its position blocking access to anything that it covers. It is not disappearing and when stuck not updating. This is happening after a short time of playing and is only solvable by restarting the app. Is this issue known and under treatment?

fallow pivot
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we are all experincing this since last update

brittle plume
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@fallow pivot just read πŸ˜‚

fallow pivot
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hopefully they are looking into it

brittle plume
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My prayers are with them.. it's really annoying.

fallow pivot
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yep it is

brittle plume
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Well that could install a quick reset button...

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At the bottom somewhere...

fallow pivot
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could have a close button in the banner itself

brittle plume
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😁

covert aurora
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@here anyone having issues with iPhone or iPads just quitting out of the game? Thx πŸ––

mild pagoda
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@covert aurora have you filed a ticket? I had that issue a month ago and it was fixed with one of the updates. File a ticket so that they are aware.

covert aurora
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Will do

drifting iris
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i have noted the drydock ship xp display is bugged for the first hostile you hit after entering a system. a hostile that should net 150 xp yields 1005 xp or some random 4 digit number. but the battle log and ship itself reflect the correct number. subsequent hostiles show the ship xp gains correctly.

mild pagoda
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Yea, that has been there for as long as I can remember.

covert aurora
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Can’t even submit a screenshot! Wtf did the do?

pine radish
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I am getting an error trying to attack an armada base. armadas_error_23 Armada Limit

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I have filed a ticket but cannot submit the sreenshots.

elfin lark
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I’m experiencing a bug for the second time now where when my base gets hit, the autoshields don’t come up until after the base gets hit for a second time. I also get two notifications, 1 minute apart, of my base being hit.

royal terrace
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@ivory vortex What causes 'armadas_error_23'?

swift dust
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A thought... are you already a leader of one Armada and trying to start a second? Only one Armada at a time is allowed

royal terrace
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Nope. I thought perhaps the target was somehow an artifact but that wouldn't generate an error - it would respond like tapping empty space.

broken glade
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There's one in Hann they know about that causes that. @royal terrace

timber musk
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Not a bug actually but still

native oyster
unreal pilot
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@swift dust There are several armada spots that are now permanently bugged with that error 23. They are bugged for everyone who tries so it's not linked to a single player.

swift dust
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@unreal pilot I have seen nodes where you can't even tap on them, but not that error

unreal pilot
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@jaunty swallow ship stuck at zero seconds on recall is an issue with either Heliva or Domitia, i don't remember which. Their travel time does not show correctly so it counts down to zero and then stays at zero until the correct travel time is reached. If you go to the ship and try setting a new destination for it just slightly off from your base you will see it update to the corect timer. It's a known issue for some time now.

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@swift dust yes that bug exists as well. My allaince found 3 armada spots today that all showed error 23 for everyone, asked other players to try as well and everyone reported the same thing. They've been accumulating more stuck ones over time. I expect most if not all of them will be bugged within a week or two.

swift dust
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@unreal pilot you have our list of locations? Should help keep looking

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I wonder if it means the Armada is stuck mid-state and has not reset correctly.

short rover
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lets just blame the GOTO officer...Vemet causing stuck Armadas πŸ˜› πŸ˜‚ πŸ˜†

swift dust
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Yeah, all Vemet's fault ...

unreal pilot
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@swift dust It's difficult to check locations because you actually have to tap the go button to see the error, if there's no error you get stuck either doing the armada or losing the directives.

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all of the ones that i know are stuck at the moment though are either level 23 or 25.

swift dust
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No, but you can record which are so as to avoid revisiting. Having a list of known locations helps for when you do encounter them for finding one that isn't

unreal pilot
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I do remember one level 23 in Earorfilad

swift dust
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It is not a solution but a way to work with it until it is resolved. Just keep reporting them

unreal pilot
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And another I believe in Foaiveb.

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there's on in klingon space but i don't remember the system.

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Those are the 3 we caught just this morning, the team found more this afternoon but i was busy at work and didn't have time to watch chat.

swift dust
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post system, X-Y coordinates, server Id, and the error code

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maybe maintain a list and post an updated list here every time

unreal pilot
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I will make a point to start doing that.

swift dust
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It leaves no wiggle room

unreal pilot
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I've let my team know to send me the appropriate info. they're pretty good at finding stuff.

cerulean granite
slow flax
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Twice now I've seen rare Armada Directives from the Armada Pack but they are not listed in the items you have a chance to get. Please check that all items we can get are listed or people will think the pack isn't worth it.

nova panther
proven edge
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This game now crashes regularly on iOS since last game update. Back to way it was soon after launch. I am now losing ships in faction space again which gets costly. Please ref is bug you seem to have brought back.

native oyster
mighty panther
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known and being worked on

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eta: soonβ„’

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possible solution for a lot of render issues: clear your memory before creating a new scene correctly

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you probably don't, which is why you sometimes see elements stuck from previous renders

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may also explain notifications not receiving the moveout stuff, the data to be rendered containing stuff it chokes on

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because it's memory area is not cleared/freed properly before filling it with new data to process

wraith shard
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I am not complaining about it, but I noticed that the wait time how disappeared for refining my ore and crystal.

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It is likeable bug, but it is a bug all the same.

haughty bronze
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🀫

glossy dust
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So now my question is - how can one get a bug bounty reward?

valid epoch
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@wraith shard delete that Shhhh

bold narwhal
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triple face palm....

rustic turtle
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🀦 🀦 🀦 🀦 🀦 🀦

bold narwhal
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ooooooh he got the DOUBLE TRIPLE facepalm!

sick sluice
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So... Scopely, do you realize what this bug means for those of us who missed it? In one move we have suddenly fallen behind everyone else by months. Tens of thousands of UC rss and hundreds of rares. That is a deficit from which we cannot recover.

native oyster
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curious how you will handle that, some report to have refined millions of raws.

bold narwhal
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omg... WOW

cloud bough
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any official statement to this issue? Its nice for people who participate on it... but for those who dont it ruined whole game ....

sick sluice
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You are about to have a lot of people who are waking up to find themselves second class citizens... Expect people to quit in droves if things are not balanced.

autumn plank
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I don’t think this can be handled in a y way to make everyone happy, so I fully expect they will do nothing

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Only other option: leave everything open for everyone for a whole day or two

sick sluice
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If they do nothing, I am done with this game. There is no overcoming this.

cloud bough
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Rollback databases ... or let others people to grind that too

lavish yarrow
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No it wasnt millions of raws.

native oyster
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Could have been

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I missed it, plenty didn't

lavish yarrow
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There was a limit. It grayed out after maybe 15? Cant remember.

native oyster
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And I doubt I'm the richest in raw around either. I generally rank 10-25 in mining lb's...the guys ranking above me probably have vast stockpiles compared to me

bold narwhal
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roll back databases lol. That's screw everything else up.

autumn plank
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No, several ppl reported refining millions of raw

violet yarrow
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i think the only way is to make this for a selective day, those who has done it today is already run out of raw materials

autumn plank
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Up to 2,5 mio

violet yarrow
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so some new guys can do it

native oyster
#

Should leave the bug up 12hrs, allow people to level the playing field

bold narwhal
#

Do that and guarantee everyone a loyalty pack with 1000 uncommon of each category with 100 rare from each category in G3 and that may make things square.

glossy dust
#

If they do it for everyone - rich will become richer still

bold narwhal
#

@glossy dust You still looking for your bounty after milking this thing silly?

lavish yarrow
#

Yea then ppl will complain that those with more raw stockpiles will benefit more.

glossy dust
#

Yep, waiting for bounty, if not, next time I'll not report anything πŸ˜„

bold narwhal
#

@glossy dust I actually thought your comment was hilarious. πŸ™‚

sick sluice
#

They could just count the refines of whoever refined the most on each server and give everyone that number before the cool down comes back. That's what I'd do to fix it.

steady zenith
#

@rugged carbon will there be any further investigation and maby a chance of evening it out for everyone?

bold narwhal
#

sadly these bugs that benefit the community get fixed lightening fast. But anything that keeps us miserable and guarantees a stranglehold on resources or screwing us out of them, takes months to fix.

native oyster
#

They'll probably pretend it never happened. No need to fix anything as long as cash is flowing.

#

Thing is it's mostly the p2w's that benefited as they typically have the stockpiles to abuse such a...feature

violet yarrow
#

@glossy dust they need to do it again cos they one who rich with deposit already depleted on current refinery bug

main spindle
#

@bold narwhal months? years ...

native oyster
#

They ain't gonna need to spend for a while unless the playing field is levelled

violet yarrow
#

so those who havent do still have the stockpile to do

glossy dust
#

The thing is... I'll be saving my raw for a while now, and probably others will do also

main spindle
#

Who used the bug is happy and who not will $copely prepare pack for money, good deal

pseudo bluff
#

I was called by another player who it worked for. He called me for 10 minutes. I woke up and it didn’t work for me 🀣

native oyster
#

Yep, scopely just created a new game mechanic...hamstering

pseudo bluff
#

He got about 1.2 million worth on 2 batches before it ended. He got 120 rare. About 6 packs worth of rare. I ain’t even mad. The refinery is a crazy bottleneck. Interested to see how Scopely addresses this one.

native oyster
#

They will do what's easiest for them...nothing

main spindle
#

Adress it? LOL silent.....

pseudo bluff
#

That’s gonna be tough when more people find out they didn’t get it

native oyster
#

Unless it has a negative impact on sales they'll hotfix it (already done it seems) and say nothing

pseudo bluff
#

I was literally called and woken up by alliance member. More are gonna be waking up to the news

#

Loudest mouths get fed.

native oyster
#

And do what? Complain they couldn't abuse a bug? Gl with that

pseudo bluff
#

Yup, I’m sure

native oyster
#

For once scopely actually has the moral high ground here lol

bold narwhal
#

No they do not. They choked off the refinery to begin with... so there's that.

pseudo bluff
#

Yeah I’m upset I didn’t get it but happy for people who did.

main spindle
#

It definitivly tell us , that $copely have no testers, all updates goes hurry and with poor quality

bold narwhal
#

They have hit the moral low ground and have started to dig , on some of the things that go on with this game.

native oyster
#

Yep would of been nice but ultimately it's still just a game

bold narwhal
#

You spelled money grab wrong πŸ™‚

pseudo bluff
#

Spenders will be the most upset

bold narwhal
#

Well if my enemy who was sporting a bortas shows up today with an Augur, I'm getting my pitchforks and torches ready.

pseudo bluff
#

Well khan they probably didn’t refine the 5000+ uncommon ore needed to tier Augur

#

🀣

bold narwhal
#

Or sold their beach home for these greedy sods LOL

native oyster
#

Or the 180000 credits to buy it

pseudo bluff
#

Hell I really wish I had gotten the bug this Gladius is expensive. Last component. Really wish I had gotten the bugged refinery. For sure not spending money until I see answer.

glossy dust
#

No (or small amount) of testers is one thing, manual testing is the other... Basically you can't sustain an application with manual testing - have to automate everything, so you know something is wrong as soon as you commit the code to the repository.
Coached so many teams about those basics... And still in 2019, 20 years after books like XP Programming were written... people don't get that :/

bold narwhal
#

Yeah so buy another 1000 dollars and you can get that phaser bank upgraded lol

glossy dust
#

Not to mention TDD etc.

pseudo bluff
#

No way I’ll just wait till next refinery bug lol

bold narwhal
#

But but they are agile now. They can break things 4x faster πŸ˜„

#

I gotz muh stand up meetings and sticky notes. Let's break the crap outta this thing πŸ˜„

glossy dust
#

There is no agile without software craftsmenship (even Agile Manifesto of Software Development mentions that in 12 principles)

bold narwhal
#

I'm being sarcastic πŸ™‚

#

True devs are double triple facepalming on this. πŸ™‚

glossy dust
#

I know, I know... "We don't like Scrum cause it show us the crap we do, lets do Kanban, just put stikkies on the wall and we are Agile" πŸ˜„

bold narwhal
#

until the next CIO who learned a cool word shows up and changes it all

glossy dust
#

or "Yeah... we know other does that, but we are special/different" :p

bold narwhal
#

lol

sick sluice
#

Oh, you and your "standards" and "good coding practices" πŸ˜‚

elder flame
#

If it’s not corrected I could imagine this potentially ending up being used by that class action suit that has been submitted

pseudo bluff
#

Other online games I’ve played in the past just did rollbacks when these things happened.

#

Not mobile games though

#

It’s the only real way to make it right you can’t open the refinery now. And you can’t just hand out a thank you. You could just try to ignore it and hope players don’t get to mad I suppose.

compact dirge
#

Longer it goes the less likely any roll back would be possible and tbh it’s probably gone too far already

acoustic reef
#

Once in a while a really cool bug 😊😊😊. For a short time we you could refine as often as we wanted, without waiting-time 😊. Scopely, make this permanent!

native oyster
#

@compact dirge I'd suggest they just straight up remove the cd on refinery for 12-24hrs amd let things balance themselves

#

My 2 cents

compact dirge
#

Good luck with that

steady zenith
#

There wont happen anything.

native oyster
#

Hey you can suggest it πŸ˜‰

#

Spenders ain't gonna spend if they just got a massive free advantage after all...balance it out and it's back to the status quo

pseudo bluff
#

The devs are online @native oyster according to discord. People reporting bug here probably ruined it for the rest of us

native oyster
#

@compact dirge or better yet a bonus refinery with no cd for 12hrs...all those that abused the bug will be shit outta luck lol

pseudo bluff
#

🀣🀣

#

You can’t blame people who abused it

#

That’s ridiculous. Everyone is ham stringed by the refinery and everyone here would abuse it if we could

#

If you can’t roll it back, I’m not sure what they do to make it right.

#

Probably they do nothing

#

Because they don’t really care

native oyster
#

Would serve em right for jumping on a mistake...not like they can legitimately complain they wasted all their raw on a bug

pseudo bluff
#

I don’t fault them. I would have done it

#

I would have clicked like a mad man

native oyster
#

Me too πŸ˜‚

#

i dont blame anyone for abusing it, would have done too. Beause if you don't you are the one who looses. Still it's a problem if you paid 100€ for ~250 uc and others get 4k for free. It's difficult to resolve and it will take time to talk through options, i know. At least for me scopleys decision on how they adress the issue is going to decide if it's the final coffin nail. Only valid option i see is a rollback and refund of payments meanwhile. But i doubt they are able to do a rollback without any other problems.

autumn plank
#

It’s really not difficult to resolve. Open the refinery without cool down again for everybody.

violet yarrow
#

ya

#

those ppl who already did for sure run out of supply

compact dirge
#

It’s the entitled attitude that bugs me about society nowadays. No offence is intended here but I’m sure some will be taken... there’s always complaints about the haves and the have nots and how everything should be equal

native oyster
#

Valid option is to remove refinery cd for 24hrs and let the playerbase balance themselves

#

or

compact dirge
#

There was a small window of a bug, you missed out others didn’t

autumn plank
#

That’s the only fair solution. The most probable course of action however is that scopely pretends nothing happened

native oyster
#

we could adjust rare and uc output of the refinery to compensate by worsening return for the next x-amount of years

#

need to balance the economy some way 🀷

#

@compact dirge it's more fuel on the scopelysux bonfire if left unaddressed

compact dirge
#

I must have this because they got something. It’s like when schools hand out awards to everyone who entered into a race just to placate those who didn’t place top 3

pseudo bluff
#

It’s a bad luck for sure

native oyster
#

Not saying you're wrong, just saying it'll placate the angriest people at zero cost to scopely

pseudo bluff
#

Im just glad I didn’t drop money the night before a bug.

#

People who spent a couple hundred bucks to get ahead before bug and went to bed are gonna be fuming

native oyster
#

See? A spender that doesn't need to spend because he got his advantage this week/month

compact dirge
#

And that’s Scopely losing out

pseudo bluff
#

I sadly did not get to take advantage

native oyster
#

Dont get me wrong @compact dirge this is not about societies attitude or jealousy. We paid for something and get disappointed.

#

Level the playing field by removing the cd and spenders need to spend again

compact dirge
#

They are the main losers here, why would they then allow a player base in full to have some of your suggestions

pseudo bluff
#

They will not remove the CD

#

That would mean loosing money

compact dirge
#

You arnt levelling any playing field

pseudo bluff
#

The only thing they can do is rollback and they will not do that. Which means they are gonna do absolutely nothing.

lyric parcel
#

Unc and rare equate to a lot of money. The amount of packs I would have to buy to balance this out with me teammates who have enjoyed this β€œmistake” is huge. It’s no feat being online at the right moment. I wouldn’t be sour if people had eared this by grinding or etc. But this totally ruins the balance.

pseudo bluff
#

And you will do nothing about it probably.

#

But they are not gonna give you anything @lyric parcel

native oyster
#

Ok more restoring the status quo than levelling the playing field then

violet yarrow
#

i am paying and now those free players are months ahead of me

compact dirge
#

They would have to find out all users who used it. Then get the data to find out on average how many uncommons that portion of users got which is quite skewed then give out uncommons to everyone - but what about those that only got an extra 4 refines maybe and showed up late???

native oyster
#

I think that everyone is missing the actual important thing that transpired here. They changed refinery output. Nothing else can explain the sudden refinery bug.

pseudo bluff
#

Let’s say some players got 50 clicks in. My issue is they circumvented 500 hours of wait time.

compact dirge
#

You can equal this out in any feasible way other than a roll back and the longer it goes the more unlikely or happens. I don’t wanna have my hostiles that I’ve grinder roller back

pseudo bluff
#

That’s the real issue

compact dirge
#

Which is good for them? Be happy they got something cool

pseudo bluff
#

Oh I’m happy for them.

compact dirge
#

Do you complain when someone buys an entire ship pack ?

pseudo bluff
#

That doesn’t change the fact that a game bug gave some an advantage that others didn’t get

compact dirge
#

When there’s already a way to circumvent wait time - the specific sentence you said falls flat

pseudo bluff
#

Not really

#

As one involves spending money

#

The other does not

#

Or @compact dirge to make it worse. What if someone spent $500 bucks 4 hours ago to cut time. Then players caught up to them with bug?

native oyster
#

there are already youtube videos from people clicking like crazy. someone said in other channel he got 1000 rare. people refined millions. I think, refinery should be open for 24h for everyone.

pseudo bluff
#

Bad comparison

#

1000 rare? That’s crazy talk

#

Thousands of uncommon and maybe hundreds of rare

compact dirge
#

What if that same person also used the refinery

native oyster
#

even if its hundreds..... its a lot

pseudo bluff
#

It’s a lot

native oyster
#

NO. Give free uncommons and rares to everyone. Everyone happy

pseudo bluff
#

For sure

#

That’s not gonna work either Havana

native oyster
#

I complain if i buy a pack and it turns out you are still on the loosing side. If scopley doesnt understand how a paying customer feels now, there is a bigger issue than expected.

pseudo bluff
#

A developer just needs to roll server back.

native oyster
#

Better than nothing

pseudo bluff
#

But it’s been to long

#

So they won’t

native oyster
#

And we will probably get nothing

pseudo bluff
#

Yup

native oyster
#

One of the nicest buggs and I had to work during it. This is worse than that time I was the only one without mission bug

#

I was online while it happened, but couldn’t click because my refinery was already in cooldown.

#

thats bad luck

pseudo bluff
#

I got a call from an alliance mate. But they hot fixed it before I cold take advantage

#

At the end of the day the games bug gave a select few an advantage. In other mmo’s I’ve played they simply roll back. This however has gone on to long. So people who feel left out will be upset. Sometimes that’s just life. You can only show Scopely by quitting. Or blowing up ITunes/reddit/Twitter

#

Complaining just here will do nothing as it doesn’t worry their profit

#

I am happy for those who got the bug.

native oyster
#

raise hand I am very upset

#

Scopely doesn't care

slate isle
#

Game keeps crashing on iPad. Has crashed 3 times in the 15 minutes I have been on today. Has been a problem for a few days.

violet yarrow
#

i plan to stop this game and refund if scopely didnt do anything

#

those free player now 4-6 months ahead

#

and i think my server half of play will according to the discord

#

*player

jaunty vessel
#

Why are warp ranges for ships screwed?? When in dock horizon has 30 warp but out of dock has 27 wtf??

native oyster
#

It's a really long dock

cloud bough
#

Asking for refund sounds like a great idea. As Scopely dont want to face their mistake, there is no official announcement, no official info.... just nothing... no reaction on support ticket.... So asking for refund is only logical reaction ....

main spindle
#

I have now ask google to refund my lattest pack and was processed and confirmed like succeed.

#

Going to ask google for next ones and I really not want to push money to company that cant say easily sorry, bugs that make buyed packs unsense for game progress i not want...

#

Before that I have ask $copely for solution, they not care, getting unsense answers how hard work and other stories...

#

After today bug i really decide to make steps of payments refund.

#

This game is shame of Star Trek world

#

Owners of the rights should act and ask devs because it demage good name of Star Trek

#

Becaus this is cheating of ST fans

native oyster
#

It must be unpossible to upgrade a building without gaining points in Power Creep. But I saw this bug often in the past

#

Defence platforms don't count towards power creep because...reasons

dim moss
#

Pretty pink screens is that what happens when you use a pink photon torpedoes

thorny pulsar
#

That isn't a Scopely bug. That's a not a highgrade graphics adaptar refresh rate kind of bug. I recommend throwing that POS phone in the circular file and getting something better. That my opinion....

quick idol
#

I have same problem with brand new ipad mini 5 released a few months ago, so yeah, whatevs. @thorny pulsar

#

And really? You think scopley coding is good? πŸ˜‚πŸ˜‚πŸ˜‚

magic horizon
thorny pulsar
#

Must be. You're still here. You're still playing.

hexed plume
#

Ok was mining there how the fuck do I end up off the node not mining ship B was mining

acoustic reef
#

@hexed plume Happened to me too, 6 times within the last few days. All of a sudden ship shows in warp, and when it gets out of warp stands 20 seconds next to the mine it originally was on. Mine ofcourse taken by that time.

craggy heath
#

hello scopley, your recent "unlimited refiniery" bug causes quite some imbalance in power. People who were able to utilise the glitsch were able to aquire several k of unc and lots of rare!

#

And idea on what you will do about it?

hard badger
#

Nothing- that’s what support told me

#

I can only encourage everyone to post all this on Facebook, Twitter, Reddit and co and contact apple or google and request a full refund. All this is not acceptable. They did the same β€žnothingβ€œ when lot of players got reset old mission by accident and had been able to acquire Harrison shards again.

craggy heath
#

for at least some players on our server, the "extra" uncommons are gone

#

wonder if that is for everyone and all, and what happened to the onces already spent!?

acoustic reef
#

All extra green stuff is gone 😑. I wouldnβ€˜t have started the Warp-R&D without the extra-uncommons since I am saving uncommon gas for the R&D building 😑

autumn plank
#

Mine are gone as well

#

Would also love to know what happened to ppl who already have spent them

#

I kinda doubt scopely fully resets ships, research and all that

#

Which would just be shifting the imbalance even more

native citrus
#

if they do nothing about what's been spent its joke, or at least give them -uncommon

autumn plank
#

Maybe someone who spent them can report. But like I said, stopping and resetting Research etc is much more difficult than just swapping back uncommon with raw

bold narwhal
#

Man i wish scopely would fix other bugs as quick as they fix this. How about we do a No-buy November.

autumn plank
#

People proclaim they will quit and/or never buy again but they never follow it thru, myself included

brazen escarp
#

why would anyone complain about extra refinery???

acoustic reef
#

@brazen escarp Because many spent a lot of money and a few (those who were online by chance at the time the bug was there) got several thousand Uncommons and Rare for free.

brazen escarp
#

i have spent a lot of cash but i also refined what little i have about 100k of each raw some did 1m plus but so what for all the rubbish we take from scoplay take some back while you can

#

if someone had a bigger stock pile than me to take advantage of it then so be it#

native citrus
#

and f**k that people that did not use or see the bug?

autumn plank
#

They are rolling it back anyway, so this discussion is pointless. The question is they can really rollback everything, including material already spent

native citrus
#

no way the roll back whats been spent

cloud bough
#

@autumn plank they dont πŸ˜„ all spent resources are safe and they are not roll back researches and upgrades .... so if you spent it you will be rewarded twice πŸ˜„ no roll back and all raws back πŸ˜„

autumn plank
#

Year, Thats incredibly ridiculous

native citrus
#

@cloud bough this sounds right, fuck the people that did not use it againπŸ˜‚

brazen escarp
#

that is life be happy for those who got it

#

all the bugs and stuff we deal with in stfc

autumn plank
#

Also heard reports from our server that spent materials are safe. Fuck that.

#

If they can’t roll it back, that they shouldn’t do it.

shadow valve
native citrus
#

guessing we will hear nothing from @ivory vortex and @rugged carbon

brazen escarp
#

i few in ours have raw materials back already for now i am safe lol

#

sure i will get mine back though

rugged carbon
#

I'm only here to observe so I'm not commenting - Panic will when the time comes.

autumn plank
#

And Kind of incomplete rollback is totally unacceptable

native citrus
#

agree

native oyster
#

It has gone your hand and much, instead of worrying about fixing the bugs what have you had for months you dedicate yourself to this ?. Only the money interests, so for my part I will no longer invest a single euro. πŸ––

native citrus
#

@rugged carbon any eta when that will be?

bold narwhal
#

Rolling it all back is a dumb idea and I'm sure it's already been approved. It means having to roll back progress for the last 24 hours or when the logs are snapped. That would definitely screw up the game. Best idea is for scopely to do something good for once and drop a MASSIVE loyalty chest

#

@rugged carbon @ivory vortex I'm talking dropping a loyalty chest with a thousand uncommon g3 for each category and 100 rares for each. Not close to leveling the field, but good enough. Costs them nothing and a good experiment for the game

brazen escarp
#

scoplay give something hahahaha

native citrus
#

@bold narwhal would only work if they, give the chest to people that did not use the bug

rustic turtle
#

How you gonna do that? Some could refine 1, some 2 and others all 3 materials

brazen escarp
#

do not get me wrong i love the game and like a lot of people spend far too much on a mobile game but what can i say its an addiction getting my ships as strong as i can

bold narwhal
#

Yep and there are some like me where my miner survives about 20 minutes at a time and doesn't have jack for rss on hand and got like 50 uncommon and 7 rares? That's what the refinery should be crapping out every day lol

rocky silo
ornate relic
#

Thank you for correcting the refinery error so quickly, I hope you do the same with notifications of attacks on stations.

rocky silo
#

@ornate relic So has this been common of late?

ornate relic
#

Today at the refinery it was possible to refine without time blocks, an error that has been solved, taking away all the refined materials from more

#

I just say, that just as they have solved this error, they also solve the errors in the notifications

pseudo bluff
#

Taken away refined materials unless spent I am assuming

ornate relic
#

I don't know, I didn't spend them, I just say, why don't they solve other mistakes so quickly?

unborn bone
#

Took mine away but didn't give my materials back

quaint oak
#

Funny how Scopely has records when a glitch is our favor, but when a glitch is against us, there's no record of it, so they won't do anything because it never happened because there's no record of it.

ornate relic
#

exact

autumn plank
#

Seems they go to incredible lengths to take away the materials from at least some people.

#

People that have already spent the uncommons appear to keep that advantage, though

stark crown
#

Fkn a the one time they go backwards to fix something. Skziwjsnfhskaosirhd

west wind
#

Battle report stays on screen

#

Only way to fix is to reset but it happens to much

nova panther
#

@west wind Devs are aware of the issue and working on a fix

heavy pilot
#

There is only one way to fix this situation and be fair to the players. Make a whole day of infinite refining.

wintry gazelle
#

Exactly biter, the players would be happy only digital stuffed would be granted.. the raw stuff had to be earned nonetheless... and players wouldnt get the impression that a bug they benefit gets solved in hours and bugs that kill the fun of the game are left for months 😑

heavy pilot
#

Those who used it already burned their stacks and those who doesn’t will have their chance.

slow flax
#

Info button in battle reports enemy ship details doesn't do anything on any category.

#

Also, Chen's Energy Absorber ability doesn't seem to trigger, at least with swarm. We should be able to tell when we scan a ship what kind of weapons it has so we know what crew to use.

fringe lion
#

They removed a feature that makes the game playable. The unlimited refinery is what we need as they are not capable of solving the refinery drop rates

proud aurora
#

Y'all ever gonna fix Andvaris so we can continue the swarm questline so we can participate in these magical special swarm events?

fringe lion
#

Does it hurt their wallet? no. So fix is on the backlog in the group (don’t care)

proud aurora
#

Well if I cant get the blueprints I won't be able to purchase their warp cores to use on itπŸ˜‚

fringe lion
#

Don’t spend money on this game

native oyster
heavy pilot
#

Scopely is a state of mind.

stark crown
#

Id like to report a bug in the ownership of the game oldnfashion I D ten T error

heavy pilot
#

Another nonsense solution pissing all the players. Those who didn’t take advantage know that uncommons spent stays and those who took advantage and didn’t spend will be pissed they didnt got rewards. So basicaly nothing changed πŸ˜‰

native citrus
#

when this chest drops no ways its going to have the 100's of uncommon people used in

glossy dust
#

So scopley - how about my bug bounty reward? I'm still waiting.

rugged aurora
#

Add it to the FAQs - any bugs in scopely's favour can't be fixed as they might unbalance the game economy. Any time the players might gain some benefit, bend over anything you've taken will be removed from one end or another.

main spindle
#

My rafinery is ready can i use it $copely ?

#

I think it is broken, for months get 2-4uncomon crustals per 2 chests now

autumn plank
#

It would be ok if the statement from scopely was true, people who already spent their uncommon have a giant advantage still

#

Which scopely is fully aware of and blatantly lies about

native citrus
#

chest has 0 uncommon wtf?

main spindle
#

This is rafinery not gift chest

heavy pilot
#

And ffs stop calling it an exploit. It’s a bug. Your bug. Which should be a feature btw.

main spindle
#

This game is bug with bugs

fickle belfry
#

How is it when a glitch harms a player they do nothing, but this one they punish players?

rustic turtle
#

So... basicly.. ppl who didn't refine... got a chest...
People who did refine and spent got their updates/upgrades.
People who did refine and did NOT spent and don't get chest are the ones who get punished?
Explain that, because I dont get it

drifting iris
#

Life is not fair. People try. Scopely did something vs nothing this time. Like it or not.

main spindle
#

Because they sell blue and green materials, not want to give them

rustic turtle
#

It dont make sence

#

They took away the stuff refined, but not the stuff refined and spent

drifting iris
#

I got 1000 points to each of all 3 factions in my chest. if every player got this, wonder if the lower bounds for the chest was lvl20 since that's when you can refine 3*

autumn plank
#

It makes a lot of sense. They take away valuable materials as good as they can and accept that some get away with it. A significant number I suppose

drifting iris
#

from a programmer perspecive consider the complications of rolling back the ship parts (rss spent) and tier up (speedups spent, maybe latinum used to pay for speedups), etc? i would be happy if they've got big enough britches to decide they might not get every corner case right

rustic turtle
#

It was THEIR mistake...

autumn plank
#

But since uncommon are worth a lot of money, the try to mitigate their financial damage

#

With no regard for fairness, of course

elder stream
drifting iris
#

I'm not defending them. I'm simply placing myself in their shoes as a programmer/IT person (which I am, so its easy for me to do). Easy to do math and check log to roll back refined bits vs raw input. hard to revert upgrades.

elder stream
#

What a joke

autumn plank
#

Sure, rolling back everything is impossible

#

Rolling back some and some not is still bullshit

drifting iris
#

@elder stream I presume you're lvl39 or close? lvl27 here and I got very similar:

elder stream
#

Lvl 29

elder stream
#

Looking now at ppl getting mirek n decius 30-34 shards

#

Arseholes punish ppl for their own mistake then insult the honest player who didnt exploit...same old

drifting iris
#

do you have any epic officers that are not unlocked? being on the founders server I'd be surprised if you have anything that isn't unlocked grin but I'm just educational guesswork'ing here that log play time equals loads of daily recruit tokens to unlock loads of officers over time

native citrus
#

why no common or uncommon in the chest? the items you have given have nothing to do with what people got using the bug? @rugged carbon @ivory vortex

peak seal
#

Why couldn't there have been uncommon materials instead of chests to redress the balance? 1000 materials instead of credits to help the people who didn't exploit the bug catch up rather than fall behind... it's a joke

elder stream
#

Aye Spuds but some of the newer officers we have to get same as anyone else...remember also we had resets and merges a number of times so had to start from scratch. This shite is the same shite we seen time n time again before global launch...kinda making me nostalgic lol

native oyster
#

When bugs goes their way, like we loose rss, we dont gat any back. When their bugs GO our way, then we hav to re-pay AND get punished.. Crap..πŸ˜‘

drifting iris
#

but global launch was coming up on a year ago yes? I've only been playing since jan, so I have the fun task of killing rom for my dual faction klingon and fed dailies, and no officer that increases damage to roms unlocked yet (klingon and fed unlocked, how ironic!)

elder stream
#

#scopelylogic

#

Aye 1yr anniversary coming

turbid scroll
#

Hey scopely thanks for the nothing. I finally get a break and get to refine some crystal and then you take it all away. Then to add salt you give out a chest to people who did not take advantage of your error. I hope you did not give your self a chest after you took advantage of us. BTW I am level 35 and this is what a β€œgood” refine looks like for a 2 pull for me.

#

The funny thing is I took advantage of the bug in your system and still did not have enough to upgrade any ships.

tepid flame
#

@turbid scroll funny you complain because you took advantage of a bug, which is against the tos. And then complain that they undid the exploitation and reward those that did not abuse the exploit. Be glad they did not ban you completely as many games do for exploiting a bug to personal advantage.

rustic turtle
#

It could have been an event πŸ˜…

strong thorn
#

ok is it a bug or I don't understand something.... my USS Franklin in the specs says 2200 damage per round which understand but the ship has 3200% bonus damage against swarm and in the battle log the max I get on swarm is roughly 18000 if its critical and around 11000 if it's normal...... but 3200% on even 2200 should be 72600 damage.... I don't get it what's the point of Franklin if it doesn't work as intended?

autumn plank
#
  1. People that didn’t use the bug were either offline or just didn’t get it. A reward for being offline is stupid but whatever, it’s not a gamechanger,
main spindle
#

It is exploit again players so it is bug

turbid scroll
#

@tepid flame I disagree. Look at my normal pull for my refinery. At level 35 that’s normal. I have been playing for almost a year and have not got 20 rare. I am disappointed with the way this is handled. Was not my bug. I am not asking to keep the extra. But a chest for everyone who did not.

autumn plank
#
  1. they undid only a part of what has been gained. The biggest gainers which quickly spent the Materials get to keep all of the the advantage,
turbid scroll
#

@tepid flame I am not asking to be rewarded or keep the stuff I gained but it was handled poorly. It was a scopely bug. BTW how did I. Know it was a bug. I got up to pee at 2:30 am and decided to check my game. I got to refine extra. Great then went back to bed. I am not a programmer. This whole thing has cast a shadow over how poor the support is

torpid patio
#

Hi Scopely.

#

I ask for you to remove the items I got from that glitch because so far it didn't happen to me.

native oyster
#

Being punished for scopelys mistake is egregious, to use their own words

torpid patio
#

To be honest, I simply tought it was some kind of event but whatever.

turbid scroll
#

@torpid patio exactly.

native oyster
#

What should have been done was an apology for the bug to begin with, then offer 10’pulls for everyone else, as an example

torpid patio
#

And it wouldn't feel fair to keep it while others have it removed. Because, from what I understood, you removed lvl 3, but I haven't removed from lvl 2...

turbid scroll
#

@native oyster or shut down the refinery until other catch up.

native oyster
#

Punishing is only acceptable for cheaters or hackers. Punishing players for their own bug makes about as much sense as wiping before you poop.

turbid scroll
#

Great words @native oyster

native oyster
#

I actually thought it was intentional. Like hey we know you spend thousands. Here’s a little gift. Let’s be real about something here too. These epic ships cost epic minerals. Whatever people got today is just a drop in the bucket anyway.

neon wind
turbid scroll
#

That sucks but they don’t care. I feel the same way. I can tell scopely this I am not spending another dime on this game.

ornate relic
#

Scopely, many of us are waiting for the gift for the empty stations and mines lost by your errors in the notifications and notices, which you are going to give us

#

ah, if it is allowed to refine more, because we have to know that it is an error, the error has been yours and the injured all, the apologies have to be yours

torpid patio
#

To be honest, I think I'll stop too.

#

I have to agree with most statements here.

native oyster
#

At least people in our alliance are getting chests. Helps the alliance.

torpid patio
#

The way this was treated is totally irrespectuous. Okay, playing players make this game run. But without the free players, there wouldn't be a game either.

#

And since I haven't put 1$ in that game, only time... I think giving γ€Štime freebies》 to people (nor to mention some of them simply weren't online) is... simply bad.

autumn plank
#

Virtually nobody made a conscious choice not to use the bug. They were simply offline or missed out by refining only one stack. Pretending that this was a moral choice and ppl who refined multiple times acted malicious or immoral is really fucked up from scopely

turbid scroll
#

I hope scopely sees how frustrated people are and that this is pure garbage. I have paid to play and I enjoy it. But I am angry now. I took advantage yes of extra refining, did I cheat no I did not, did I know it was a bug no. It was offered and I used what was offered. Do we start to second guess special refineries now? How about loyalty chests. What if there is another bug. This game has been buggy forever. AC just stops working. Ships show they made it to a location then show they still are at warp, the whole screen goes pink. What next. What bugs me is that the people who took advantage of this have been treated like we stole something. Thanks for turning something I really enjoyed in to something I am not sure I want to play.

#

BTW I expect to hear absolutely NOTHING from scopely on this. They don’t care.

#

Scopely cares Zero about its players.

ornate relic
#

scopely, spend more time fixing the game, correcting mistakes, and not blaming others for their mistakes, pay equal attention to all errors, not just those that benefit players

fluid cedar
#

Our mistake is to continue playing this game. They punish us when the mistake was theirs. We are bugged

main spindle
#

I play for3 months, i was thinking they work on bugs but after that time i not seen any progress. Only adding new events to pay

neon fox
#

It s not a bug

#

It s Γ  marketing opΓ©ration

#

They think more people Will pay to cath up thΓ© one who abused

#

And have crazy ships

#

This is perfectly well studied

#

I Will, with my money.

#

They are not respecting what paying for is

strong thorn
#

@main spindle they added more bugs πŸ˜‚

neon fox
#

They broke the balance intentionnelle by giving huge advantage to a Few players

autumn plank
#

At least they care more about taking away the precious uncommnons from ppl that about restoring fairness as much as possible

#

And the speed with which they dealt with this is breathtaking. There are officers that haven’t worked since day one and will most probably ne er be fixed.

dawn lion
#

Thanks Scopley, how were player to realise it was a bug and not a deliberate action? Plenty of games have Easter Eggs thrown in every now and again. Now anyone who pressed that button more than once, is deemed a criminal and punished.

#

Quick to fix things and punish anythjng that might benefit a play, but dont give a fuck when players get ripped of because of their mistakes. Great customer servive.

#

How about all those 'burst' events that always happen when im asleep? Unfairly benefits other players, but they dont give a toss about that.

vagrant cosmos
dawn lion
#

We could go on and on about the bugs that rip players off, but nothing is done, complaints ignored, and they have the gall to brand players as cheats and criminals, penalize them and reward others. DISGUSTING.

dreamy folio
#

Hi @ivory vortex i have question about Epic Spoc manuver ilogical, in some cases it is working and in some not, why? Below is a screen cap with shield depleted and recovered and anover deoleted and not rexovered

dawn lion
#

@ivory vortex I cannot believe the message i received today in relation to this apparent bug in the refinery. Suddenly players who pressed the refine button more than one time or 100 are branded cheats and criminals, punished, and those, that didnt for whatever reason are given a gift. How were those players, who hit the refine button more than once or simply used it because the indicator said it was available cheating? How were they to know this was a bug? Are we supposed to know that when the refine buttons become available that its a bug and not legitimate? How were players supposed to know this was not a deliberate action like an Easter Egg or burst event type thing. You say players have gained an advantage but you've removed the rss and given others rewards. If anything this now upsets the balance of play, because those players now have the advantage of the bonus chest, they were rewarded whilst others dont. This is a disgraceful and disgusting act by scopley to try to place the blame on players, disadvantage them and penalize them for Your Mistake and Error. Shifting the blame in this manner is absolutely immoral. This matter needs to be fixed ASAP, and those players who in your words 'exploited' the error, apologized to and compensated for what they have actually lost due to a situation you created.
We could go on and on about bugs in this game that disadvantage players, which are never fixed, ignored or simply fobbed off, errors that cost players huge resources and even money to correct. Players are never compensated as it may effect the balance of the game, well this is exactly the situation you have now created with your solution to your game error. Disgusted with your response to this.

drifting iris
#

Is @ivory vortex an employee? I thought he was simply a shovel of messages to/from scopely with some intelligence and attempts to help you guys out in the process. Don't blame him for things outside of his control.

dawn lion
#

Not blaming him, hoping he will pass the message to those who make these ludicrous decisions. Who do you suggest I send it to so it actjallt get actioned and noticed?

drifting iris
#

Given any responses here from moderators tend to say 'we can escilate tickets you create within support' I'd either screenshot the above or copy and paste it into a support ticket and then mention to mods here who can have the opportunity to point support to an existing ticket to escilate it. At least thats what I would do if I were attempting to illicit a response with the options I know about.

dawn lion
#

I have put in a ticket, but when was the last time you recieved a legitimate, non scripted, non PC, copied and pasted response from Scopley Support?

burnt oak
#

@ivory vortex shame

drifting iris
#

I'm not worried about what scopely support says. I'm simply describing a magic wand maneauver whereby you get a ticket, and mods can point out to people within scopely to look at the ticket beyond what you see on your end.

#

And I am simply going off of what I have read in this channel in the past. I am no mod now nor have I been. But read enough here you learn a couple things.

dawn lion
#

Not trying to get in an argument with anyone, just stating my opinion and hoping something might be actioned. Rant finished. Feeling any better? Meh.

#

I'll just go back to playing the game and getting reamed by Scopley, because thats what I enjoy apparently 😭

drifting iris
#

I apparently enjoy the chess moves of finding ways to work around their interference with my fun. Hostile population count is still a daily frustartion for me given I have to work many times harder to find fewer hostiles that match my daily hostile quota. Right there with you.

tulip lily
#

I am wondering why I can't get in to my account.

nova panther
#

@tulip lily contact support

drifting iris
#

I didn't read 'banned' so I deleted my misleading comments. support. πŸ˜‰

floral mirage
#

anyone having problems clicking on galaxy map?

nova panther
#

Nope

floral mirage
#

the button is unresponsive

nova panther
#

Have you tried restart?

floral mirage
#

other buttons work fine but i seem to be stuck in my station because the galaxy map wont load

#

yes tried restart, cache clear, updated the client nothing works

nova panther
#

πŸ€”

#

I would recommend doing a reinstall then @floral mirage

#

If it also doesnt fix it let me know

floral mirage
#

uploading a screencast of the issue

#

i cannot even load system map

#

button is dead

#

seems to work on my other account but not on one server its dead

nova panther
#

If your game is linked to your game center or google account,then do a reinstall @floral mirage

#

You shouldnt lose anything and it solves the problem in 95% cases

floral mirage
#

nope uninstalling / reinstallling has not fixed it

#

button is still dead

nova panther
#

😢

#

Strange

floral mirage
#

i can use all other buttons except galaxy/system map

nova panther
#

Contact support please

#

Also send something as proof

floral mirage
#

and of course the log a ticket system also doesnt work

#

it started when scopely were doing the roll back

#

not that i had any mins to use in that exploit lol

#

ok it seems it might be a bluestacks issue as when i move the game on to screen 2 it works again

#

gonna update bluestacks to see if it fixes it

#

updating bluestacks does nto fix the issue

#

if i move the window about 3 inches to the left the button starts working

#

but in full screen it does not work

sleek fern
#

@dawn lion Was the refinery glitch listed as a burst event? I understand some people used what was in the game to their benefit, but come on, common sense doesn't tell you that there was a mistake there?

jovial eagle
#

Can you guys fix the stupid pop up notifications in-game? I can’t see the chat bar and I don’t want to keep closing and opening the game every 10 seconds when I attack something or complete an event.

sleek fern
#

Can we PLEASE have the information splash at the top of the screen remove itself after some time, this is very annoying and sometimes covers up some important information

floral mirage
#

@jovial eagle i really wish the ui devs would move those notices to a scrolling banner at the bottom of the screen out of the way

jovial eagle
#

I’d prefer they do away with the stupid pop up notification all together. It’s pointless.

floral mirage
#

ok rebooting my laptop seems to have resolved the galaxy map button issue

ornate relic
#

@sleek fern Whose mistake is it?

sleek fern
#

@ornate relic The mistake is on both sides. If you leave your doors unlocked and someone robs you, did both of you make a mistake?

ornate relic
#

@sleek fern True, but not everyone should know that it is a mistake, and those who made it already paid for it, returning the material, because rewarding others, is it a punishment?

sleek fern
#

@ornate relic That is the decision of the developers. It seems they took it personally. I think fairness dictates not name calling and a chest to everyone, as well as fixing the problem.

ornate relic
#

@sleek fern The developers should always reward the injured players for other mistakes, they never do

#

we will have to resign ourselves and accept their decisions, as in the dictatorships, or flee from the country

sleek fern
#

@ornate relic If there is a loss because of a design error or bug, then that player should get back what was lost. But if we go down that road, then they will take away what was won. Imagine I hit your base but you shielded and there was an error. You should get your resources back, but I should be able to keep what I raided because it did not look like an error on my side. The refinery though seemed to be an obvious bug that some took advantage of. I probably would have too if I found it. πŸ˜‹

robust hare
#

@ivory vortex it is not cool to put this refine thing back on players. Don’t toe the line. It happened. It’s over. You can’t beat a kid because you offered them free lollipops and said β€œoh that wasn’t the intent”. Putting a behavior back on players, some less sophisticated in MMOs is wrong. It’s alienating. Scopely created the mouse loves cocaine model. Don’t beat the user

#

I actually want you to reframe the in game announcement.

#

Don’t be a dick is the message

#

Just say β€œwe fkd up LiveOps, sorry guys, unlimited refined was not the intent so we have to take those UC’s back because it may destabilize the game”

#

That’s really all that is needed

autumn plank
#

What is needed is either taking ALL uncommons/rates from EVRYONE or let everyone refine without cool down for a day. Anything in between is just unfair

robust hare
#

They took them back. The unspent ones because once committed to a ship, bldg or other is a data integrity problem obviously but not all players understand the mechanics

turbid scroll
#

Just want to check. It says I can refine. Is this a bug or is it ok to refine. Hate to be labeled as a criminal!

robust hare
#

Just don’t put this on the players is my point. Be accountable for your mistake.

#

@turbid scroll yes go ahead and refine.

autumn plank
#

If it’s not possible to take EVRYTHING back, they have to chose the other option, plain and simple

turbid scroll
#

Are you sure. Based on the note scopely sent out in game I am right up there with great bank robbers for using my refinery last time.

robust hare
#

Ok I am not here to go in to specifics. If you have it from refine and its unallocated they can roll it back and should.

#

Yes @turbid scroll you can refine

turbid scroll
#

I think I will hold off. It might be a bug.

robust hare
#

@turbid scroll your call man

turbid scroll
#

You officially scopely because it might be.

autumn plank
#

I will surely not ever spent money on uncommons when other have been allowed to keep and use uncommons from the bug . That is no technical issue, it’s about the most basic level of fairness

mental portal
#

@ivory vortex My uncommons were COMPLETELY zeroed out at noon and support is denying it happened despite screenshots. And keeps repeating the same canned response and closing my ticket. I have repoened it four times today

robust hare
#

@autumn plank they fkd up man. That’s it. I just didn’t like @ivory vortex description of the issue because it sends the wrong message. They are accountable not the players. Full stop.

turbid scroll
#

Hey my in commons, common and rare are all zero’d

robust hare
#

You guys are saying they zeroed out all your inventory?

turbid scroll
#

Now all my raw is still there

#

That’s it

robust hare
#

No wait a minute

turbid scroll
#

Get my sarcasm now

robust hare
#

Did you have existing Inventory of uncommons and rare existing before the refine debacle? And those too are all gone?

turbid scroll
#

Yes not a lot but yes.

robust hare
#

Right now. You are sitting empty is the question

turbid scroll
#

I only refined crystal and all my crystal is empty except my 4.1 million raw

mental portal
#

I had 287/350 crystal needed for a research and maybe 50 to 75 uncommon gas. Its all now raw (i think) and i have zero uncommon

robust hare
#

Did you or did you not have any uncommon or rare refined in your inventory before your refined today/last night or whenever you pushed the button

turbid scroll
#

@robust hare I am 50 years old. Got up at 2:30 to go pee. Checked the game. It said I could refine. So I did. And it let me refine more. So I did. I am no hacker or cheat. I had inventory of Common crystal, uncommon crystal and rare crystal. (How much I can’t remember). Today I have zero

robust hare
#

@turbid scroll ok that’s obviously not what was supposed to happen

turbid scroll
#

What pisses me off is the way the note is written it was me being a cheat that took advantage of the game.

robust hare
#

Yeah note was stupid bad

mental portal
#

I have been inching towards a specific research for a week. I specifically remember having 287 uncommon out of 350 yesterday

robust hare
#

But I just want to know if you or others had inventory before you refined and after roll back you have zero from where you started

turbid scroll
#

Hey if there is a mistake own up. Like someone else said a lot of burst events happen while I am sleeping. Should I complain it’s unfair.

#

So this happened big deal. I did not get enough to upgrade my sally or bortas

robust hare
#

Ok if we can stick to the question @mental portal said he had some and now nothing

mental portal
#

Support says nothing except what was refined was taken away and i have specific memory of what ive been mining for over 2 weeks

robust hare
#

We all play so we know if we had inventory before today

robust hare
#

Tell me you had some before roll back

mental portal
#

I have 5 times today, they keep closing ticket

turbid scroll
#

I have been playing since November. I am a happy to pay to play person. I am not lying a cent again until this fixed.

vernal stag
#

Hi , I could use some help. Suddenly last night I lost my connection and now I can't log on. I even deleted the app and re installed. Any ideas?

robust hare
#

@mental portal ill report it as well

robust hare
#

@vernal stag do it again. Your saying the app won’t load. That is beyond anything I know

vernal stag
#

It happened right after I had a difference of opinion with another player, could they have done something that would block me from logging

robust hare
#

No

turbid scroll
#

@robust hare I did one refine with a 2 pull. Received this (typical for my level 35 refinery). The second photo is my materials so yes it was all taken (my crystal)

#

@robust hare I appreciate you trying to help but this whole thing has left me very sour on something that I loved to play. Right now I don’t want to play any more. I feel cheated from scopely

mental portal
#

Cheated is putting it lately. I recognize fixing a bug but this is theft

turbid scroll
#

@mental portal When I showed my alliance members what I get from a two pull crystal refinery at level 35 they all laughed and said they’ve never had one that low

#

But some how I am a criminal for using the refinery

robust hare
#

I don’t work for Scopely. I’m not a moderator. They don’t pay my rent. I just want to help is all. I can appreciate the issue

#

I’ll use whatever channels I can

#

I am what everyone would call a whale in the game

turbid scroll
#

@robust hare I appreciate it. I really do. But I am saddened and disappointed at the reaction. I am not asking for anything for free. But this whole event has made me consider giving up something I have truly enjoyed over the past year. And the people who should explain or act like you are doing are silent and from my perspective do not care. Thank you you are a gentleman. I appreciate it.

robust hare
#

Sometimes it helps being in that arguably an unfortunate situation depending on the view

#

I just want players to get joy from the game. We don’t need less of any of you

turbid scroll
#

I am putting up a seven day shield and plan to not play during that time. I may come back I may not. I am completely deflated when I think about playing this game now. @robust hare you are a very decent person and I agree with you. This is to bad I think they will lose people (good people) over this. Thank you

robust hare
#

Well I appreciate that and I know full well people will gravitate to what makes them happy. I’ll just continue to try to be a voice.

#

For all of us actually

#

I’m not immune from asinine decisions

void seal
#

Agree with @turbid scroll seriously, when I saw the announcement, I was 😑.. And sharing my tots with my alliance here..

#

And I have some players already telling me they are done with this game.. Due to this debacle.

vague hare
#

Perhaps if Scopley didn't want us to take advantage of this scenario they should have paid us all $99 for Prime Behavior.

Scopley should have just realized it was working as intended and give everyone a balance of g3 mats in compensation for everyone's inconvenience.

turbid scroll
#

@void seal not even a peep from scopely. That’s what’s really sad. Great comments by the way.

#

@robust hare one other thing to share with you. I asked scopely why they did what they did. This was the response. Makes me feel even more upset and less likely to come back. It is VERY evident to me that people who used this refinery are now cheats in scopely’s eyes. Very disappointing

void seal
#

"players who chose not to do this as well" what a statement...

robust hare
#

So these guys have made their intentions crystal clear. When things go right give them credit. When things go wrong. Give them credit.

bright forum
#

There has to be a bug with the lvl 2 loyalty chest. I asked around and nobody has ever gotten a officer badge. I am at about 60 consecutive attempts with nothing. Or at least display the odds cause this can’t be right.

lavish yarrow
#

Regarding the refinery bug, for those accounts that were "restored",

  1. i opened my daily pack from the october elite pack. There are 30 ucs there.
  2. i opened the uncommon armada pack and got a few uc gas.
    Scopely, are u certain that u did not remove the UCs from these legitimate sources? Seems like u just restored our UCs to what we had b4 the bug was exposed.
quaint oak
#

They removed anything sitting there regardless of what it was from.

#

I clicked the button and paid the refinery fee/cost/charge, scopely gave me the refined results. Then scopely stole my UC.

rapid wyvern
#

my base was just attacked when my shield had a hour to go and it showed no log of the event

#

hope i get a answer soon

bold narwhal
#

The refinery was simply doing what scopely should have all along. It finally gave people the resources that scopely wouldn't regardless of the hundreds of millions of resources put into upgrading your refineries.... to do what...not much of anything. That's what.

torpid patio
#

Regarding the Franklin event, it says that there are γ€Šno limit missions》starting in Elona. However, I see no such missions there. Is it normal?

native oyster
#

Lol, was just thinking my bacon and egg fry-up needed more salt. Gj on the roll back, shame you couldn't undo the spent materials too. πŸ‘ πŸ‘Œ

torpid patio
#

In fact they could have. Simply reboot with a backup, and regive paying-players their items.

#

If they didn't, that means either they sucks at programming an auto-backup of their game, either they've simply had a good laugh at their players.

autumn plank
#

Reboot with backup is not simple, I suppose it’s impossible. It would involve refunding purchases made in the meantime etc

native oyster
#

This ☝

autumn plank
#

Their solution is clearly focused on taking away materials from players as quickly as possible. That a number of players is getting to keep large amounts of uncommons already spent and the resulting lack of fairness is however of no concern to scopely

native oyster
#

The best option was to unlock refinery for 12-24hrs and just allow the playerbase to reach an equilibrium...they pussied out though because $'s

autumn plank
#

I agree 100%

native oyster
#

I got enough rare Bones shards to max him from the "gj not being online " chest though so I'm happy

autumn plank
#

Which is highly frustrating. They went through incredible lengths to take back my uncommons, created more unfairness this way, just to make sure that the player base which already spent more than 100 million dollars on this game is not for one on the good end of the endless bugs in this game

#

It’s also incredible how fast this was β€žresolvedβ€œ where other issues crucial to the gameplay, like officers, mining rates etc simply remain unfixed forever because it is too complicated.

blissful dirge
torpid patio
#

@(RBG)MPBDNR

It is possible and everything has logs.

I've helped manage a 50k member website who did so, so it's definitively possible... with the proper IT guy making the shots.

unkempt solstice
nova panther
#

@unkempt solstice the first one shows the amount you have and second one shows the amount you get per chest.It isnt a bug

outer rose
#

i mean honestly it should tell you how many you will have after buying the blueprints

#

but its not like im a better dev or anything

nimble quail
#

Stuck in preparing state after join 3nd open alliance

dusty anchor
#

I cant make use of landscape mode anymore. Tried everything. Got a new phone (s10+), in case it helps.

cerulean scroll
#

[Lorillia System S:958423648 Major glitching in this system

nova panther
#

@dusty anchor hmm.I am also using S10+ but I can use landscape mode

dusty anchor
#

It's weird @nova panther . Im going to reinstall the game (again) in a bit. Hope it gets solved with that.

nova halo
cedar crescent
#

Anyone else on other servers notice a node missing at the 11 oclock position in Pjem or is it just server 26?

worldly gale
hard badger
wraith shard
#

@native oyster this is where you report bugs

native oyster
#

The end is where people stepped in to help, they knew I would have been asleep at the time

#

If this is a bug, then the Devs better give me compensation. No, my GUI in game does not allow me to file ticket. It's either that or he will get his tail end kicked for a LONG time for committing an illegal attack!

#

So if someone can file ticket, to assist me, because I can't, I would highly suggest you do so!

#

yeah @native oyster this one is on your tail, if you truly are a Dev!

hard badger
#

12h shield not working properly is a known bug - but since they β€œfixed” the notification bug when ur station get attacked some month ago you won’t get your resources back.

native oyster
#

no, it is not a known bug, first I've heard of it. Either way, do you see any signs of autoshield in those attacks?!

#

supposed to be 10 min if I remember correctly.

hard badger
#

It’s is at least on my server. Autoshield is also bugged. If u manage to kill all docked ships but not the completely the station 10min Auto bubble will not pop up in at least 50%.

native oyster
#

so forget about 12 hr shield problem, and focus on AUTOSHIELD

#

oh, so the person on my server who bumps a base for a talla for kicks and laughs, gets an autoshield, but when someone who needs it the most, doesn't?!

#

that is pretty poor programming ya know!

#

and I do know, I am a computer engineer!

hard badger
#

Always remember - u playing a beta status game 😎

native oyster
#

Not according to Scopely!

#

Pretty crappy lies and bugs, and they claim it is perfect!

#

so Always remember statement is not valid according to Scopely!

hard badger
#

If u invested money - try to get it refunded by apple or google

native oyster
#

I have, and I can't get it back!

hard badger
#

Pretty much the only think Scopely is interested in.

native oyster
#

heck, google won't even let me spend money on game any more

hard badger
#

Awesome πŸ‘ they should remove the game from google playstore too πŸ˜‚

native oyster
#

why would that be? Another bug! One where Scopely Overcharges! Security notice put on my account!

#

you don't get it do you?

#

I want to hear from the actual devs, which looks like @native oyster at the moment pipe in on this issue.

hard badger
#

Good luck on that bro

native oyster
#

Then why does @native oyster even waste his time being here? You and I are considered to be a Nobody, and the Devs don't give a crap about what is going on?!

hard badger
#

Yes exactly that way

#

And afaik no devs are in here at least not official. All Reds and Yellows are only mods or community managers.

native oyster
#

Then Scopely is one piss-poor software company... course, that I knew already πŸ˜‰

#

and @hard badger I also know you not moderator or manager... so SHUT UP when someone is asking for one of them to pipe in! Thanks

hard badger
#

WOW how nice πŸ‘ Such behavior guarantees you that many ppl try to help you in future. Fly save and don’t forget to setup a 12h shield πŸ––

native oyster
#

You were not helping as a mod, manager, or dev. That is basically the reason it was posted. Your comments were not valid to the situation. They were geared for getting an emotional response. You got one. You set yourself up for that one bud.

hard badger
#

Well my only intention was to share the information and experience that i made on my server to maybe help you to understand what might have happend to you. If it’s of no interest to you what other ppl know or think you either should drop out of discord or headline your post with β€žREAD and ANSWER DEVs onlyβ€œ Or even better file a ticket to the support team. This guarantees that nobody else can read it and bother you with information. Ohh wait you wrote your ticket system isn’t working ? Maybe you are on Scopelys Block list. Wouldn’t surprise me.

native oyster
#

Devs do not comment on bugs here, this channel is for awareness of potential new bugs

#
  1. I don't have a means for filing ticket, this was only place I knew of to come to get assistance.

  2. Servers are different sir. What happens on yours may or may not happen on mine.

  3. @native oyster Thank you for the info

  4. @hard badger Thank you for the awareness of bugs that are out there that may have not been noted on my server yet

#

FYI: The write Scopely featured was merely hidden... I rarely complain about any hits of any kind.

dim robin
#

Whyyyyy why why has the tier 5 franklin cost of a cannon upgrade gone from 220k to 270k freq mods?!?!?!

main spindle
#

I have updated Frenklin shield by 400kFM and get from 160 to 192k, shield tells +40% shield deflection and shiled health, yesterday i have kill 10 swarms lvl 28 now after update 9pcs with same crew.

dreamy folio
#

After hit repair , it adds time πŸ˜‚πŸ˜‚πŸ˜‚πŸ˜‚πŸ€£πŸ‘ good job scope, good job

untold seal
#

Reported to support long time ago, support lies that is visual glich

dreamy folio
#

🀣 Greg

#

I know, but its not a visual glich

#

And research is not working, i reported a case before and after research, no change

#

Its OOB repair time

untold seal
#

I know, we all know but scopley is the master what decides what is bug what not, what get fixed what not, like this channel, totally useless, nothing get fixed what reported

autumn socket
dreamy folio
#

And the worst is that not devs are doing this, it comes from management , fuck you scopely management, hope you will sleep well

placid dagger
#

Can't scan stations due to shitty coding

untold seal
#

Scopley don't want you to ride station, go buy packsπŸ˜‰ πŸ˜‚

placid dagger
#

Funny how they fix bug that effects revenue in minutes

#

Stuck notifications? Weeks

dreamy folio
#

Scopely invested millions in the study how to make this game make people to spend money for it

#

They need to get them back πŸ˜‚

acoustic reef
#

They made 800 Mio. $ Revenue in the first 9 months after they started the game! Now they extend that for another few months, then shut-down.

autumn plank
#

I doubt they’ll shut down, but I do expect the game to be more or less dead a year from now. Scopely does not seem be able or willing to make the game sustainable and long-term is enjoyable for the players

rugged aurora
#

Might as well close this channel - if the bug benefits us they'll fix it in a day, if it doesn't, tumbleweed...

main spindle
#

Any discussion with the $copely is futile, they not care, only way what they can undestand is to loose money, refund rulezzz

last umbra
#

3 rd time its happened joke

#

Loss of 300

nova panther
#

@last umbra attack and kill the other alliance ships?

shadow valve
#

Ships that are in an Armada should have immunity to attacks from other players.

placid dagger
#

What gives?

#

A bug nearly a year old that hasn't been fixed

#

That's what

last umbra
#

And again

austere pumice
drifting iris
#

common reality check .. vemet is good for die'ing in space. anything else and you're going to have issues.

#

your alliance member should know that attacking a base produces a stuck effect as well; die'ing on mines has the psychotic effect of still mining but it doesn't look like it, then when the mine zeros and you move to another, someone landing attacks you...

turbid scroll
#

@rugged aurora no that’s not true. If it benefits us they publicly call you a cheater take resources and then laugh at you as they give others a reward.

leaden herald
#

The last two times i refined 3* gas, ore, and crystal i have gotten no uncommon. In the months i have been refining 3* this has never happened to go 0-3 and now it's happened twice to two of us and once to a third. All since the refinery "fix"

drifting iris
#

I wish I knew what exactly they fixed.

#

I've understood the refinery as siilar to yhatzee. you roll two dice per batch. you get two of the cards in the chance dialog per batch. you know in yhatzee it is painfully clear you dont always get the result you want. same with the refinery. in theory πŸ˜‰

leaden herald
#

Now that it is being discussed on the server, others are reporting the same issue

drifting iris
#

I will argue a baseline 'guaranteed' output plus chance would be a very good improvement.

#

but if you're implying that the 'fix' to stop the timer bug was to regress to a code base that is in the distant past, I leave it to others to answer who have a much better chance of answering in a useful manner.

leaden herald
#

Are you support or just chatty

drifting iris
#

chatty

#

well read well versed seeking game corner cases chatty but mods or other types have colors. I am a white player user just like yourself πŸ˜‰

leaden herald
#

Please don't bury my bug report

lethal pivot
#

Im getting invalid warp path even when recalling. Upper fed space. Warp 27 with scotty

dusky cobalt
#

Please fix this shit. It's annoying as hell blocking chat. Tired of restarting this stupid app every 5 effen minutes

humble surge
#

The in-app notification banner keeps blocking the chat and other tabs. The recent update also created a bug where the banner stays until you restart the app.

young quail
#

Having this same issue with the banner☝️

dawn lion
#

If it benefitted the player in some way it would be fixed immediately.

#

Just say everytime it happens you get bonus rss, it will be fixed straight away.

worldly sluice
#

No join tab.

#

As should be clear lot's of glitches. Perminit attack warning that blocks half of the options s, no target even when attacking no lasers or blow ups this game is dying. It's going to be unplayable soon useless.

blissful dirge
#

Go to portrait chat mode, stuck notification will get unstuck

thick sleet
#

thats not a bug marshy, that's intentional that you can start an armada on the same target from different alliances

bold flume
#

Please for Godsake FIX THIS Glitch! It's driving me insane.... Refresh restart refresh restart refresh restart.... Fix it please!

shadow valve
#

<@&509691205798592532>, @ivory vortex Can we please have an option in settings to kill those notification banners in-game, and at the same time settings for outside game notifications determining what notifications we want outside of the game. We are getting swamped by useless Armada notifications and therefore missing the important ones, like being Attacked or Shield running out.

And Please rather today then tomorrow.

outer rose
#

or let us set our own timers like 5 minutes before a node will be empty etc...

shadow valve
#

@outer rose You can use a 3rd party countdown app for that, i do.

torn stone
#

I am not able to upload my screenshot of problem

#

Using iPhone8 plus

native oyster
shadow valve
mild pagoda
#

way it was designed. You will have to defeat the other alliance to steal it

#

I believe you kill the lead ship of the other alliance

shadow valve
#

Hmmm, i just killed them all, but thought it would be locked after starting Armada.

mild pagoda
#

I believe you just have to kill their person that initiated the armada and prevent him from returning

slow flax
#

I believe an old bug has returned. My ship entered a hostile system while I was tracking the first ship I wanted to kill (selected). When the attack button became green, I tapped it and my ship went back in to warp. Then the hostile Klingon Fighter appeared and I couldn't dodge it because my ship was seemingly in warp. That's 3 hours of repair speeds wasted.

#

@shadow valve There are two things going on here. One, if the leader does not have a ship in the circle when it starts, they lose it. Two, not everybody kills the Armada in one try and if another alliance has one started already, the first alliance will have to fight them off to try and finish off the Armada they started. Otherwise, the second alliance will gain an easy target with a lot of loot. The risk here for the second alliance is the expense of 100 Armada Directives. The ten second safety before an Armada attack begins is to ensure none of the participants are caught up in a battle with another player or hostile.

quaint oak
#

That bug never left.

bleak furnace
#

I cannot kick or promote a/the players if he/they is/are alway on the bottom of the list as the menu is cut off and I cannot choose from the menu. Have the developers ever played their own game? No fix for months.

main spindle
#

Months? listed from Dec 2018

bleak furnace
#

Where can I found those bug lists. It must be very long?

main spindle
#

Scroll up i have look on the top of this thread and found this bug there

bleak furnace
#

<@&509691205798592532> do the devs read the bug-reporting? @main spindle you are right bug from 2018 or maybe older.

native oyster
#

I can not leaf the Mine? What can i do?

bleak furnace
#

@native oyster restart the app, then try again. It that does not work. open a ticket

half obsidian
#

So if I complete these dont get into my account and take what I mine. I'm on a binge right now.

untold seal
#

If you collect, scopley bann you as cheater 😜 πŸ˜‚ πŸ˜‚

flint plaza
#

Any word on the broken swarm spawns?

thorny pulsar
#

@swift dust Any chance Scopely will fix the banner bug? It pops up and stays on the screen, forcing you to reboot the game. It's irritating because it happens every five minutes like clockwork.

swift dust
#

I hear that they were working on it

thorny pulsar
#

Sorry wrong server bro

swift dust
#

I'm sure the MODs don't mind me answering here πŸ˜‰

thorny pulsar
#

I'll try to remember in the future

#

πŸ€“

prime whale
#

@thorny pulsarif you can get into a chat window behind the stuck banner then flip to profile vice landscape it will clear it

thorny pulsar
#

Hey. I appreciate the tip. That will work for messaging, but not missions/dailies

keen hollow
#

Last night the game stole 1011 latinum from me. Support claims the log says that one of over 30 repairs while raiding was an instant repair. Game is so broken I can’t even send the screenshot showing instant repair wasn’t available on that ship.

#

With days of speeds in stock why would I spend 1011 latinum to instant repair in the first place?

#

Can someone from scopely answer that. Or how I did an instant repair at all?

native oyster
#

Calling it a night on this game because I’m so frustrated. Force closing, time lag in game and screen freezing in a completely random manner! For ages there the game was functioning well but after the last update it’s taken 3 steps backwards. On a completely different note, refinery rates are still abysmal. At the current rate for uncommon 3* crystal it’ll take me about 8 months to upgrade ships. Not really fair - but I could always buy the stuff. Not going to happen!!! Thanks and goodnight.

last umbra
#

When u fixing this big time difference to stort it hapoend 4 times now loss 400 now 🀬😑😠

placid dagger
#

Not a bug

#

Designed like that

#

Probably to make you buy more

feral oyster
turbid scroll
#

Is there anything that says what a good pull on a refinery is or an average pull is. My refinery is level 35 and has no improved since I started refining 3 star material. I even bought the galaxy research refinery. My alliance members say they get almost 100 uncommonly day. I get 100 uncommon in a month.

#

Note I got 8 uncommon pulling 4 chests. And for my refinery I would tell you that is a good result.

silver remnant
#

What is that all about?

nova panther
#

@silver remnant restart should fix it

silver remnant
#

Obviously. I was more curious how it happened

native oyster
#

@turbid scroll I’m lvl 30 and that is what I tend to get. Sometimes I get no uncommon just common. Other guys on my server seem to get much better returns than me. I would like to know why that is? I don’t want preferential treatment I just want a level playing field. It definitely seems to me that some players do get preferential treatment! Can Scopely publish the average drop rates for each?

floral mirage
#

<@&509690795536941056> seriously please get the ux/ui devs to move the annoying notifcations to a scrolling banner on the bottom of the screen im so sick of notifications getting stuck blocking the chat window

#

remove the clutter

turbid scroll
#

@native oyster I agree. I am looking to understand. When some guys at same or lower level than me are averaging 10x uncommon that I get a day something is wrong.

floral mirage
#

refinery is a mess, really the need to add in an increased chance rate per level

nimble urchin
#

@floral mirageI absolutely agree. Is it's real annoying.

valid anchor
#

Please allow greater chances of refining rares.

modest folio
#

Ever since the last update the notification at the top of the screen gets stuck multiple times a day and until you until you reload the UI do you guys have any plans on fixing this anytime soon it's getting annoying?

vague hare
#

It's clear my armada alert is working well on my phone.. I know when everyone in my alliance is busy but when it comes to base attacks I get nothing. How about we fix those base attack alerts and get them working just as well <@&509690795536941056>

fathom sphinx
#

I keep getting notifications that the swarm is invading systems. But I have yet to see a swarm spawn in the lvl 15 swarm systems. Is this a bug? Or some of us just won’t be able to participate in the event?

keen hollow
#

From asking around I find the drops increase briefly when players spend.

unreal pilot
#

yeah spending has some hidden affect on your account, scopely has admitted that.

floral mirage
#

I wish scopley would change how packs work, instead of all the current packs that often offer crap we dont need just sell lat packs and allow us buy exactly what we need with Latinum. For example if i need 1000 uc crystal let me buy it using latinum, if i dont have enough latinum i could just buy a latinum pack. its a win win for both the players and scopely

#

and no the ferengi ship is a con, the more you upgrade it the larger the batch size so it counters out the mining speed increase so if you have not bought it dont bother, just use your horizon

#

and also ties up a ship slot for hours

weak coyote
#

Station attacked, no ships in dock respond to being attacked? Notifications also late to attack occurring. How does a 100k ship destroy a 1.4 m base?

floral mirage
#

NEVER leave your base undefended

#

either 1 use a shield if you are out with all ships or leave 1 ship home

#

bases are weak without defending ships

#

power is not an accurate measure of how strong your base is. it never was and never will be

#

@weak coyote post a screenshot of that battle log

weak coyote
#

All ships in dock

#

Doesn't show my ships but all were in dock, no notification shows ship destroyed but all were in station and fully repaired.

bold narwhal
#

Was over 11K per hour g3 mining now under 9k per hour. What the hell?

#

Did we lose galaxy researches or something after that refinery fiasco?

unreal pilot
#

Is there something wrong with how directives are given in the reward chests for doing dailies? 2 days ago I got none, yesterday I got 15, today I only got 5.

#

@weak coyote you're not showing the right combat screenshot. Your base is clearly already cracked in those and there are no ships home.

weak coyote
#

That is the one that comes up as first/oldest. Plus timewise would be only way since was shielded up until the first recorded attack. Which is what's posted

unreal pilot
#

then you've lost the log of the first attack that cracked your base, the screenshots you posted have your base already cracked and being raided.

#

that's probably where your confusion comes from

#

he probably hit you over a hunderd times trying to raid you because he had to use warships and northstar, his envoys wouldn't survive.

weak coyote
#

Unless he can penetrate a shield don't see that being possible.