want a screen ?
#👾-bug-reporting
mighty panther
dusk yoke
I also think you can get it in many locations as well
One of those in three to five different systems
Sure, plonk it into hivemind public please
mighty panther
anyways, the npc to kill has 37k power
native aspen
My criticism of the Scopely response is that, assuming they are correct when they say missions can disappear if you get too strong for them, there is no in game warning telling you this. If missions had a countdown timer so you knew you had a deadline that would be fine. If they had a warning banner saying "not available if you go past xxxx power" that would be fine too. But to just disappear on a player with no warning is not fair.
And that is assuming that the mission really does disappear on that basis. I don't think that seems very likely as it is surely something the player base would have noticed before (and discussed on here before) unless it is a new change.
dusk yoke
Yeah Im really stymied by this, I still have really old missions from lowbie systems like rigel.
Im a level 31.. let me go get a screenshot two mins
native aspen
As I said, I don't think the answer from Support is correct. I don't like bad mouthing them on here though. I'm sure they're doing their best. But when it takes 48 hours for them to respond to me telling them their first answer was wrong and when JB.Scopely did not respond to a DM on here to try and keep this private I feel like it's only fair for me to go public!
dusk yoke
So A rigel mission. Very low level, still sits there.
What I would suggest to you, is to email Scopley. Not a ticket
Every time I had a serious issue they really took a look if I emailed them
native aspen
That's pretty damning though, isn't it? The support ticket system built into the game isn't the best way to get them to provide support!
lethal walrus
Good Morning @onyx bear @native oyster please fix that button!
I just wanted to take a look on bortas BP and lost 3k tokens and received a recommendation rank!
dusk yoke
Not what Im saying at all, just saying you might have better luck by emailing them.
mighty panther
@dusk yoke done
dusk yoke
Thankyou @mighty panther
lethal walrus
I want my tokens back!
native aspen
What's the email address to use? I don't see it anywhere.
dusk yoke
I will pm you
mighty panther
Beltoras: are you one of those that took advantage of the klingon event bug ?
Beltoras: because they reclaimed tokens if you did
mighty panther
I don't have it
I don't have consort level with the klingons, and the way it looks now, I never will
morning @native oyster
mighty panther
@lethal walrus, I suggest to wait for @onyx bear and file a report with him, he should be online in around 3 or 4 hours usually
or tag your messages for him
unkempt solstice
The 2+ doesn’t show the rewards.
turbid ravine
Since today’s iOS app update (v 2.1), the repair time and cost has significantly increased on Northstar and Jellyfish. Is this an intended change?
native oyster
@unkempt solstice have you updated to the latest client version (last 12hrs or so)
violet heart
i'm not getting in game music now after android update. jsut the sound effects
turbid ravine
Version 2.1
mighty panther
@turbid ravine those times are determined by the server, not the client
@violet heart confirmed, the same in ios
no annoying music loop, just the sound effects
@violet heart filed under https://stfc.key2peace.org/view.php?id=44
lethal walrus
@native oyster can u press that button?
native oyster
i have updated the client on my phone but not bluestacks yet (just in case)
mighty panther
well, the ios issues have not been adressed
native oyster
the +3 works in the mission list but i have no 'choice' missions active to test that screen
mighty panther
didn't get my usual CTD yet, but at least 2 known bugs with ios remains
help/faq still unavailable, and the notification error
unkempt lake
There is a broken node in the Niawillen system. X:-164 Y:366. For over a week now, it says my ship C is on this node when in fact i'm not. I cant mine it, nor will it reset. Another player kindly messaged me get off a 0 node so it could respawn. Well I wasn't on it, but in the same system. He then landed on the node and it pulled my ship from across the system onto that node and engaged in battle, once the battle was over then ported me back to where I was. We talked about and we are good, but the bottom line is, I cant mine in that system until this node is removed or fixed. And other players will see my ship on that node. I tried to post a pic, but the size was too big. Scopely fix this node.
native aspen
What do you mean that "help/faq" is unavailable? I play on an iPad and I can access them.
mighty panther
and there is my CTD
@violet heart surprisingly the music now works after restart of the client
native oyster
Lol
mighty panther
oh lol, the new client has a new render bug, now my NS looks like it is shielded
it blinks with a shield
haha, my envoy too, but not the esc 😉
might this be related to survey shields ?
rebased the report a little
@native oyster and I try to avoid bluestacks, if I get bored, I tend to launch sikulix and start coding 😛
native oyster
i literally have no idea what you just said 😂
mighty panther
which would be my weapon of choice in trying to make the game still entertainable 😛
you never heard of sikulix ?
free opencv based automation stuff based on image recognition with a tesseract engine behind it for ocr
using jython as prog language (a mix between java and python)
dusk yoke
Sikulix python is awesome.
mighty panther
just needs lots of resource because it runs in java
harsh rose
Ok so after updating android I have noticed after about 10 or 15 minutes of game play my base turns purple and top left settings button directs me to chat to myself..Anyone else having this issue? Only way to correct it is to cold boot game.
violet heart
yes, @harsh rose noticed the same thing myself. and one of my ships is stuck in battle on a base i was hitting
sent a ticket to support but i don't think they are awake
harsh rose
@violet heart I have seen a few stuck ships prior to this update..hope it works out for you
violet heart
i hope so too. another player can't even hit my ship to try to see if they can free it. the guy also relocated his base.
mighty panther
that issue is probably server related, not client
and only happends occasionally on a few servers
and yes, I agree with @violet heart that you need to file a ticket for that with support in order to get the chisel and unstuck that ship of yours
quick idol
@onyx bear @native oyster notifications are still completely missing from fresh installs of your game on IOS. This is completely unacceptable and can be reproduced very easily, just install the client on IOS. Notifications are missing,
SORT IT OUT
And yeah, im talking about your new client, 2.1
heady hollow
How did I defeat myself?
native oyster
quit hittin yerself
dusk yoke
Hahahha
dusk yoke
@lethal walrus JB is not on yet. Soon.
lethal walrus
Do u see a rank 5 button?
Ingame support doesn’t react also and I lost 3k tokens which I bought
dusk yoke
I did that too a long time back, not that high of one, I think a 3 when the mission that called for them was bugged. What they did for me was use the commendation rank and completed the mission for me at the right time. I lost the extra as I pushed the button but.
lavish bridge
Same bugs since launch need me to list again? When are the structural bugs going to be addressed?
lethal walrus
Well I want my tokens back, I bought them Very expensive for bortas/kvort
dusk yoke
It is indeed very expensive for those ships.
Soon as JB gets on, will let him know of your issue.
lethal walrus
Actually I bought rom recruit pack for valkis, but I got a klg pack instead
lavish bridge
Lol
lethal walrus
And support didn’t react also
lavish bridge
That’s awesome
I love when in game support lies to me. Nothing a customer loves more
lethal walrus
1h after that they upgraded the packs with uncommons and more
And I didn’t get anything except a wrong old pack
Now deceptive advertising with the bortas button for rank 5 , what’s going on here? Do I have to call my lawyer?
lavish bridge
Nah apple will refund for that.
lethal walrus
No they declined, they told me not to buy anything of Scopely cauz this happens often
lavish bridge
😂
lethal walrus
I talked to a manager
native aspen
Did you ask Apple to put that in writing? I'd buy popcorn if you could post a screenshot of that message on Scopely's Twitter feed ...
quartz moth
Hum... I'm a psychopath... 😂
Fix this please come on! There's enough bugs in it to not create a new kind
native oyster
past oracle
Last night (Feb 26), I took the client app patch. 100+ Latinum was stripped down to zero. I would like the Latinum balance back please.
dusk yoke
@past oracle did you put in a ticket?
past oracle
I sent a message on the Scopely.com “Contact Us” page last night. I am not a beta tester, so I don’t know about their ticketing system.
@dusk yoke - tell me more, please!
dusk yoke
In game, highlight your profile, top left, hit settings, help, contact us
dusk yoke
I am IOS
past oracle
Under the 2nd entry on that page, it tells me, when asked “Is This Page Helpful”, choose NO, and it takes you to the Contact Us form. I completed that last night.
past oracle
I received no email reply with a ticket number.
native aspen
It didn't exist initially for me on iOS either (from memory). Do what Zoggie says above and then you should get the Contact Us option afterwards.
Selecting Contact Us when you have an open ticket will take you into that ticket.
arctic quest
do you guys also miss your player profiel button?^^ i cant look at my player profile for the settings and the Help/FAQ button is gone too xD
i can only chat with myself now lol
sinful crag
According to a report, a station attacked my miner. I lost and lost resources. But my miner survived with full resources taken from the station. It's like I got the opponents report....
dusk yoke
@arctic quest have you updated in the last day?
arctic quest
i updated the app today 2 hours ago
dusk yoke
@icy marsh clear cache and relog, if not, reinstall after linking your account
Ahh. Nuts
sinful crag
Also. Now fights arent working.
icy marsh
is it so difficult to do a proper regression test before they release a new version?
dusk yoke
Your issue has happened a good long while now. Not a new thing.
icy marsh
@dusk yoke clearing cache has resolved it, thanks a lot 😃
dusk yoke
Awesome. 😊
mighty panther
@past oracle you at least have contents there, I don't
fair canopy
Same issue with notifications. Updated the app today...
mighty panther
suicidal tendencies filed as https://stfc.key2peace.org/view.php?id=47
@fair canopy yeah, still the same
boreal scroll
Bug: You only get one mission reward from dailies if you have more than one ready to collect.
fair canopy
Just saying, bug with envoy keep going warping after going multitasking on iOS still there too... only way to solve this is restarting the app
mighty panther
Technical_13: not having that bug
Tyozaburo: does your envoy glow like having a shield when docked ? 😃
boreal scroll
I had a bunch of the objectives done and turned them all in at once giving me 3/4 of the mission rewards to collect. When I clicked on the first one, it gave me just that one and said I collected the other two as well.
mighty panther
@fair canopy mine does, so does the north star, but not the esc fortunate
fair canopy
@mighty panther didn’t try to dock it yet... did they listen to us, maybe even a little?
native oyster
that used to mean ready for tier up....
fair canopy
Bit of neon, seams like tuning to me 🤣
boreal scroll
Yes, once.
mighty panther
some systems only accept 15 planets
I remember it from a response on a facebook post
boreal scroll
I figured it was an off-by-one bug, but figured I'd report it anyway.
mighty panther
will also file this
boreal scroll
Figured at very least the bottom screenshot with my client details might be helpful.
mighty panther
@boreal scroll https://stfc.key2peace.org/view.php?id=48
boreal scroll
@mighty panther - I've created a loging for key2peace.org and added some comments/observations.
mighty panther
ah, so you are that country fella 😉
iron sigil
Did anyone get theire base attack will they were on shiel with no report at all 😡
mighty panther
ah no, different user, I see 3 new users
@iron sigil like https://stfc.key2peace.org/view.php?id=3 ?
not sure if he got a report after that, but this is a screenshot as the attacks happen when shielded
mighty panther
so yes, this has been brought to attention and is being investigated I guess
iron sigil
Is it a bug or a glitch used by cheaters ?
mighty panther
@iron sigil do you know when you activated the shield and the duration of the shield ?
@iron sigil if yes, file a ticket with support, you might get your resources back through them
iron sigil
Not my situation , 2 of my members are lefting the game because of that , the devs didn’t respond to them
Sad they were very active members spending hours on the game every day
mighty panther
tell them to go the way I just described, keep track of when you activate shields, if you lost rss coz of 'stealth attack' despite shields being up, mention that in your ticket and send it
iron sigil
They did bro
mighty panther
I've seen reports from ppl getting the losses refunded
iron sigil
3 mails with screen shots and no news from the devs
mighty panther
there is a lot of work to be done, agreed
if you know how to code with the unity engine, they are looking
mighty panther
well, the founder servers can now be considered alpha players and we went down to beta 😉
wb hopping @onyx bear
dusk yoke
Hahaha
iron sigil
Those 2 players spend 300 euros each on this game , they report scopely to iTunes and they are getting a refund
dusk yoke
We founders resemble that remark @mighty panther
mighty panther
@dusk yoke as soon as server move is possible I wanna move over 😉
dusk yoke
You sure? Its scary over here..
mighty panther
I have scary in my domain name
native oyster
things go bump in the night
dusk yoke
Full of terrors
mighty panther
yes and ?
that doesn't scare me at all if those servers suddenly go for maintenance to test something
I expect that from a beta enviroment
dusk yoke
If thats what you think I mean by terrors.. we will leave it at that 😉😉
mighty panther
constant raids and such ?
who cares 😉
you think server 131 is friendly ?
I assume beta servers have different enviromental settings like speed/resource needs etc ?
mighty panther
I actually only mine if it is required for missions/dailies and perhaps if I am short on some supply
which seldom happends
enough about that 😉
I'm not used to this separating structure of topics
dusk yoke
My watch has ended since the night shift has arrived. Have a good night / day all. 😊😊
mighty panther
sleep tight
tidal finch
Game is still crashing constantly on IOS after app update.
mortal scaffold
Yup
tidal finch
I have cleared localization multiple times. It seems if you are on over 10-15 minutes chat stops functioning and game will crash soon after
onyx bear
device?
mighty panther
iphone low memory device
onyx bear
right, ty, should be beefy enough indeed..
onyx bear
@mighty panther device? os?
tidal finch
The crashes started the update before this update and made support aware. Surprised they didn’t fix it this update. Makes hitting stations hard, doing events hard, and watching miners to watch for hits
mighty panther
@tidal finch could you post me a screenshot of when you click left of the system name, where you can enter coordinates, use 1 as system id, press locate, then post the screen you get, I care about the bottom part
you see IPhonePlayer // MD or HD // Low or High Memory
need to know the last two values
mortal scaffold
Happens on my Iphone 8 as well, the crashing that is
tidal finch
Give me a minute have to wait till screenshot is transferred to phone from iPad
mighty panther
just tell me what those two values are 😛
probably MD since the res is the same as my ipad air 1
just not sure about high or low memory
tidal finch
HD and high memory
mighty panther
probably limited by cpu capacity as well then
tidal finch
What is difference between MD and HD?
mighty panther
no, I have it on my Air 1 as well
tidal finch
Kk
mighty panther
it is since the last two versions of the client
tidal finch
Yep
tidal finch
Kk
mighty panther
5.6.4p3 current engine, old engine same based on the apk I got, so thats not changed actually
tidal finch
In both updates they added new systems to explore. Could be there is a bug created by that
mighty panther
no, thats simply a definition file
other ios related things broke as well
like notificications
tidal finch
And warp
mighty panther
and even under the version before the last two updates. help/faq shows empty screen
tidal finch
Yep
I overall stopped putting in support tickets because since the beginning nothing has been fixed but these crashes are effecting everything
mighty panther
oh well, they are an extra challenge
tidal finch
Wasting my time being shielded constantly because I never know when a crash will happen is frustrating
mighty panther
'does this button do what it is supposed to do or will the client crash?'
@tidal finch do you also have shields around your envoy/north star when docked ? 😃
that actually looks quite nice I must say 😛
tidal finch
Lol
Anytime I want to see offers I have to force restart my game and once back in instantly go there first or it will crash my game if I go in station first
mighty panther
now thats a problem I do NOT have
for me it crashes randomly, sometimes works for hours, sometimes crashes after 5 minutes
tidal finch
Wish mine worked for hours but it is guaranteed to crash after 10-15 minutes
native oyster
I have to force restart the app every time I empty a mine before it will show as reset.
tidal finch
I don’t go in offers much since no $20 packs and $50 aren’t worth it. Can’t afford $100 so only pack I get is shield and now have so many not worried about it
native oyster
I’m not giving this game a bloody nickel until they fix everything that’s wrong with it...
tidal finch
After recent event where it cost $100 for 40 BPs I knew my money won’t be going in game much a ship isn’t worth $200 to be able to build it
native oyster
The new faction ship offers were just a gimme to the whales
“We’re sorry you can’t absolutely dominate everything in your attack range, so here’s a way to do that.”
tidal finch
Yep they want the whales happy and everyone else to stop playing
native oyster
So it seems
Which of course means when the whales get tired of having nothing to do but masturbate to their ship stats, they’ll quit too
south bronze
I placed in the supremacy leaderboard, claimed my reward, and didn't get the 30 uncommon 3* gas.
vivid bronze
I'm I in the right place? I'd like to have a good whine.
native oyster
@south bronze submit a bug report through the game. That way they can send you a polite form apology and a “too bad so sad”
mighty panther
and probably add the resources to his account
native oyster
@vivid bronze whine away. Won’t accomplish anything tho. Devs stopped listening to anyone but big spenders a LONG time ago
tidal finch
Well i am out since the convo went from bugs to non bug related stuff
mighty panther
@south bronze add your playerid to the report
vivid bronze
I forgot the :sarcasm: tag
south bronze
Ok I'll go file another report in game. Maybe this one is "working as intended" also
quick idol
@onyx bear please acknowledge missing notifications in IOS and that you will do something about it. Notifications are kind of important you know.
native oyster
@mighty panther I’ve submitted multiple reports about bugs costing me rewards and progress. After acknowledging the error and said they were working to correct it, I was also told point blank that nothing would be repaid to me
mighty panther
repaid in money perhaps, but they might push you some resources
native oyster
All I wanted was the game rewards the bug cost me. They refused.
mighty panther
I think if it is related to a bug, they should at least recover the resources lost due to it
native oyster
Oh I don’t disagree at all. But apparently, they do
mighty panther
that they don't wanna give money is acceptable
native oyster
Oh, that good old IOS random crash bug comes once more on the front burner. I guess Scopely is fully busy over painting new marketing stuff / events and didn't have the slightest opportunity to look around. Well, after all, frequent random crashes when in hostile zone isn't that bad, lol.
@JB.Scopely#9234
Since the supremacy event began, my faction dailies randomly switch from Klingon to Fed about every other day. Costing me the rep I’d gain with them and the progress in the event. They admitted they know the bug exists, they don’t know what’s causing it but are working, and no compensation for lost rep and event rewards would be issued.
🤔 something not right here
mighty panther
@native oyster you mean they acknowledged the existance of https://stfc.key2peace.org/view.php?id=22 ?
mighty panther
thank you, marking as acknowledged then
native oyster
They don’t know what’s causing it, and stated flatly no compensation will ever be given for it... but hey they admitted it.
mighty panther
I think I will contact support if they are willing to let me know which on the list are known
native oyster
Let us know how that goes...
Player support for this game is about as useful as nipples on a tarantula...
i seem to be at odds with myself
quick idol
Thank you 👍
native oyster
@mighty panther @onyx bear Back to the IOS crash, if I remember well I never had the issue over my Iphone (6+) but only over Ipad air 1(1Gb, low graphics), iPad air 2 (2 Gb, high graphic mode) and iPad mini 3. When clicking something, app does nothing for 1 second, then the screen dims and finally crash to desktop. This is totally random in the time and occurs even at times when doing nothing at all, just farming, sleeping in front of the game window (lol) or anything. 10-30 occurrences a day.
south bronze
To add insult to injury on missing 30 uncommon 3* gas... It keeps telling me a winner and showing the reward screen. The gas still isn't in my inventory.
mighty panther
it's not really random, despite it looking like that
it always happends after a call to the server getting an invalid reply
when you push a button, your clients asks something, the map also regulary gets update notifications etc
and somehow, the data received or the absence of a reply, causes the client to crash
I wish they would add a decent error handler providing some information as to why the client decides to break
a stacktrace would be damn usefull in order to find the culprit
and something tells me, that culprit is reponsible for a lot of issues
I think keeping the system view up to date needs quite some traffic, first a full push, and then delta values
thats why you sometimes see strange behaviour like ships lagging, flying backwards etc
every change a player makes has to be distributed to all players on that server looking at that system in near realtime
native oyster
No game update available over Apple store
mighty panther
@native oyster try to locate system id 1, and check the bottom, he wants to know the number next to 5.6.4p3 // 0.543.xxxx <- that one
m7.15.4-m7.15.2.4 is probably the supported gameserver version
native oyster
5.6.4p3 0.543.9442
mighty panther
there should be an update available then
maybe your region's apple store doesn't have it yet
native oyster
Iphone Player / HD / High Memory
mighty panther
9442 is the previous version
native oyster
Yup, no update available in Apple Store
Did the last update corrected your crash issue, Vitamin?
mighty panther
no
native oyster
So asking after the version looks futile?
mighty panther
it arrived with 9442
thats where all trouble got worse, the help/faq bug was present before that
9442 caused the notification bug and the ctd issue
oh and folks, if you look at that number, you see that even the devs consider this code beta
otherwise it would be at least 1.xxx.xxxx
<mayor>.<minor>.<revision>
if they follow common sense version values that is
hollow wadi
@onyx bear i don't know if that's a known issue - but when you try to get some 3* materials for upgrading ships in the ship-management window, you will pay A LOT more than if you purchase those (same) 3* mats for a building
sick swallow
@onyx bear Morning. Is there any outlook for the broken missions like "Compensation"? None of the Raw Ore donation missions works for me when I have more than enough RSS.
*Edit: several of my alliance members are reporting the same.
Also, after submitting a ticket about it, I got a refund for one instance, but the instant repair for ships has been double and triple charging me for weeks. Is there any way to get support to audit that feature specifically and refund the overages? It's......a significant amount of Latinum.
hollow wadi
i could have paid around 300 latinum for ~150 3* crystals in the ship management. instead i clicked on my defense station and purchased 150 there for 70 latinum
onyx bear
for the ios issues (crashes) after installing the latest client, please do give heads up to support
they can more easily compile the various player logs (devices, os versiopns, etc)
ty
hollow wadi
that is for 2 different buildings now (docks and defense stations)
doesn't make much sense to me
thats a 3rd building
110 crystal = 44 latinum
70 crystal = 112 latinum
you get the point?
onyx bear
ty sir will pass on now
onyx bear
likely a busted mine @polar pilot it's a known issue
you need to seek for another in the meantime 😒
apologies
polar pilot
Thanka
onyx bear
gently babptised by the community the "white wheel of death" for now 😌
native aspen
Two players in my alliance have reported fully depleting a 2* crystal node today only for the node to vanish completely from the game rather than refill. Is this a new bug? Intended behaviour? Something else?
sick swallow
Feature 😉
novel forum
Now sometimes when I log in my base is purple and click on my profile, and the settings button is now the chat button, as if Ive logged into another account
just did the ios update
Scopely, this effing game is broke to shit
admit it, you are incapable of fixcing it
still kicks me oput about every 15 minutes
mighty panther
@onyx bear mines have white wheel of death or are non-responsive at all, or when hopping on them, showing they have resources, fail to mine or simply are empty (no glow) and refuse to restart
@onyx bear I have even seen them disappear from the map from a short time after being emptied to see them a few minutes later as restarted
@onyx bear and I think I saw a report this morning where someone claimed he was glued to it, the ship already back in base and used, and when someone attacked, he got a micellian spore drive jump to that mine, fighting, loosing, instant warp back to old position where he was pulled from
native oyster
These issue would be a lot easier to fix if more time was spent on them than on new toys for the whales...
mighty panther
@onyx bear did you see that report too when you checked the backlog ?
novel forum
thats the issue, they cant fix them, so bring out new toys for the whales, to scam as much money as possible
mighty panther
this sounds like data corruption to me
novel forum
before the whole game just crashes
mighty panther
the same with the npc bug issues some server have
high load coz of event causing npc's to freeze
novel forum
sounds like incompetent programmers
mighty panther
because the system couldn't handle the load correctly
I wouldn't call them incompetent
they don't decide what to work on
dim robin
@onyx bear since I downloaded the client battle reports have flipped and show hostiles under my name and I am defeated by myself 😂
Also on occasion I am an enemy player or station defeated by myself.
mighty panther
I'm sure they would want to fix these issues, but as long as no order is given to do so, their hands are tightened
onyx bear
@mighty panther yup, "acknowledged" 😉
sick swallow
Bit 'o salt in here.....
onyx bear
the now well now "mining nodes not properly spawning"
top 2 in our list, right below officers perks
hollow wadi
"list" - rather a "book" 😄
mighty panther
@onyx bear I really would like you to ask devs to take a look at the db connections handler, coz all this looks like a failure there
mighty panther
@onyx bear the incorrect data we sometimes see in the client, like placeholders instead of there value etc, all look like server reply related
mighty panther
@onyx bear and yes, despite you saying, firewall might be the first thing they would look at because thats the easiest to check, maybe it was too easy to even consider it
@onyx bear servers are dealing with a heavy load of requests, with more then 8k players per server, thats a LOT of hits the cloud instance has to deal with
@onyx bear also they should consider tcp timeout settings in order to clear stale tcp sessions sooner, releasing the file descriptors on that socket to make it available sooner
onyx bear
@mighty panther thank you for the details @mighty panther @mighty panther 😉
mighty panther
@onyx bear it would explain why some issues are only on specific servers
because they all get loaded differently
lilac yoke
@mighty panther All excellent things and from my cheap seats looks reasonable. Though I have to think the broken nodes isn't a db connection or firewall. It is almost as if the UI has been told to draw the node, but when the UI asks for details it gets nada. Like it's in one table and not the other?
mighty panther
@lilac yoke I am sure the issue is server related, not gui related, as the gui only shows you the info based on what it gets from the server
lilac yoke
Exactly. The APK on Android is almost devoid of logic. All of the magic is server side.
And if I could read the SSL between me and AWS, I would know a lot more
mighty panther
if you know the logic, write a debug client
based on the calls the apk provides
everything you need is found in the classes.dex
lilac yoke
It sure is! 😉
hollow wadi
@onyx bear ❄ @onyx bear ❄ @onyx bear ❄ and just in case you forgot: @onyx bear ❄
zinc wagon
Any Progress on the "stuck in warp" bug?
dapper star
@lilac yoke hmm can you use mitmproxy and vpn on your device to debug? There was an interesting mod like that for final fantisy record keeper, where the client decided the battle outcome so you could have a proxy intercept the battle results and set it to always win etc.
mighty panther
Dref: if the client requires valid certs, forget it
dapper star
I wonder if the game client truely would check or if it just lests the OS do the checking, many dev's don't exactly enforce the best SSL practices 😄
mighty panther
depends on how you establish the communication with the server, if you would for example use the curl engine, you still need to set it to allow invalid certs
and you do not need a vpn for that, just get a pi or some old pc and turn it into the mitmproxy
and advertise/configure your proxy parameters accordingly
and enjoy the massive amount of cert failures you will get visiting most sites today
surreal pawn
dapper star
its not something that you would use for day to day but for someone wanting to look at the http calls if the client doesnt enforce checking it is a possability
trim socket
ok so now you can see + missions rewards in missions list but you stil cant see it if you have a choice to make in the mission @onyx bear
mighty panther
have you always been in that alliance ?
open finch
Today I clicked on a base near my own, all of a sudden my 3rd ship warps off. Check the map, it's headed to the last system it was in...1 minute later it's sitting on top of the station I had clicked on.
rugged aurora
Ship xp gained from battles should count towards events just like spending stored xp does
boreal scroll
8 warp can't go 4 hops?
mighty panther
the warp distance does not depend on the hops
each destination has it's own warp distance requirement
try to reach a level 60 system, some require a warp distance of 132
boreal scroll
Then those requirements should be available some place.
Also, there's still something wonky there because my "border line" is the same now as it was before when my home was in it's previous location 8-10 hops away.
mighty panther
commented with the reply I just gave
boreal scroll
Distance is calculated from where?
mighty panther
I think from the origin of department
me as level 17 for example is unable to visit suliban (35)
requires warp distance 40
onyx bear
folks sorry been a rather busy day with meetings and other shenanigans, if I missed anything, please do file a ticket to support
i'll do my best to catch up logs
boreal scroll
origin of department?
mighty panther
you do your thing, we do ours 😉
from where you start the travel
try to relocate the base if possible to one of the jump hubs in the path getting closer and see if the requirement is still the same, it will be
I heard some systems are even made unavailable this way to founders
boreal scroll
I did relocate it, a lot closer to the destination and my ship still can't go that way. (my other ship can, but not this one).
boreal scroll
Yes.
mighty panther
you close the ticket or should I ? 😃
boreal scroll
Why would you close the ticket?
mighty panther
coz it's not a bug
boreal scroll
Why is it not a bug?
mighty panther
coz this is intended behaviour
boreal scroll
If my base is at A and I'm trying to get to E with a requirement of 4 and my ship can go 3 and I move my base to D and I still can't go to E when it's right next door and the requirement is still 4, that's WAI? A - B - C - D - E
That just doesn't sound right.
mighty panther
you can consider this like trying to attack a player 5 levels beyond you getting the message: Target level too high
no, as said earlier, the hopcount != warp range
boreal scroll
So you're saying the system level is too high to navigate to? That would make sense if none of my ships could get there, but one can and the other can't.
mighty panther
even a single hop may require a 40 warp range, like suliban
the system does not allow ships there that are too low
boreal scroll
That's a very strange requirement for warp range...
mighty panther
each ship has it's own warp range, and that decides which systems you may visit with it or not
boreal scroll
...but okay.
mighty panther
certain cap skills also upgrade that range, so does upgrading the ship
warp speed and range increase, allowing you to travel further and faster
boreal scroll
Let me look at one more thing, based on what you told me.
My ship is Level 10 and has a range of 8 so should be able to navigate to a level 18 system, correct?
mighty panther
whats the ships warp range ?
boreal scroll
8
mighty panther
then it should be able to reach systems with warp range less or equal then 8
boreal scroll
Where is that info available?
mighty panther
no idea. kinda figured it out myself
especially since warp range is a game decision to introduce, it has nothing to do with star trek itself
boreal scroll
Then I'm in trouble because my ship's warp range is 8 and base is in and surrounds by requirement 9/10
So, my ship is useless and can go nowhere.
mighty panther
you said the other ship was capable to visit it
boreal scroll
Poor design. LOL
Yes, my other ship is warp range 13.
My battleship is warp range 8
My base is in a requirement 9 sector surrounded by 9/10 sectors.
So, my battleship is useless and I can only use my miner.
Opps.
LOL
native aspen
Sector level and warp range are not the same thing.
mighty panther
@native aspen I am aware
boreal scroll
I'd say it's a gamebreaking bug. If I relocate my base someplace and can't use my ships, that's no beuno... LOL
native aspen
The only place I see warp range displayed is when you have selected a ship with a low warp range and then select a system to travel to. The screen tells you the warp range needed for the destination.
boreal scroll
^^ I see that.
lucid wyvern
thats not a bug, later on in game youll relocate to higher level areas, where only your high level ships can travel
but your low level ships can mine, do other stuff in that system
mighty panther
yup, and it depends on the sum of paths
boreal scroll
But they can't return home to drop off materials or be repaired.
mighty panther
each hop can have it's own warp range requirements
boreal scroll
because they can't warp there.
lucid wyvern
you cant relocate to a system without the ships in dock
boreal scroll
Correct, but the ships in dock don't prevent relocation
native aspen
So you're saying that you have relocated to a system surrounded by systems that your ships cannot get to. That doesn't sound quite right. Can you post a screenshot of the galaxy map with one of the inaccessible systems selected showing the out of range message?
lucid wyvern
correct, but you can build a higher level ship and swap out the low level
its progression
boreal scroll
so, you can relocate to a sector where your ships can't warp to on their own if they leave.
lucid wyvern
your tier 1 ships will be useless
native aspen
Technical_13, from what you've said it sounds like you are quite a low level. The idea of relocating to a system where your lowest level ships are trapped is not something that should be affecting you. That's why I suggested posting a screenshot.
lucid wyvern
this was actually a common thing at low levels, when people would use bridge crew that would extend warp range
native aspen
My low level ships, with short warp range, can get to most of the systems in neutral space. You shouldn't have strayed beyond that yet.
lucid wyvern
then they would change crew and realize they couldnt move anywhere again
native aspen
And since everyone starts with Cadet Scotty it's easy to not realise he has that effect.
lucid wyvern
exactly
boreal scroll
I'm still in neutral.
native aspen
Which system did you relocate to?
boreal scroll
I'm stuck trying to complete the "Mine 800 Dilithium" mission
mighty panther
from what I see Nooia
@boreal scroll there is a dili mine on a level 9 system to the far left of the map
mighty panther
lemme check
native aspen
So where can you get to from Nooia? Can you reach Bellas and Rigel but not Zaurak? (This was the path in the screenshot you posted above)
boreal scroll
I can reach Bellas but not Rigel
native aspen
Frankly, Krah'Hor should be out of your range at the moment. Had you moved very close to it earlier?
mighty panther
@boreal scroll lowest level system providing dilithium is Murasaki 312 (10) [S:1658720101]
boreal scroll
Is there a document with that information someplace? LOL The wiki is totally useless for it.
I'm trying to collect some data mayself.
versed narwhal
i think there is an issue with the battle reports
boreal scroll
I want to make a command for the NCC-1701 bot I'm creating for it.
versed narwhal
native aspen
Been reported a few times, Flando.
versed narwhal
ahh
native aspen
Doesn't seem to be affecting everyone and the pattern is not obvious, at least not from posts on here.
mighty panther
@boreal scroll reinvent the wheel ? MindHive already has those 😉
boreal scroll
Where?
boreal scroll
Yeah, I've seen that. I'm thinking Discord bot option though. I want to be able to !sector and throw a number or a name at it and get details about the sector or !resource and throw a base sector and a rss type at it and get a list of the closest sectors with the resource I want.
mighty panther
they have that over there already 😛
mighty panther
at the discord I sent you an invite for
check your private
back to bug reports topical issues, as we are wandering off again
boreal scroll
I don't have the permissions, please change it to feedback. System is awkward and potentially game breaking and should be discussed and reconsidered.
unkempt solstice
I’ve contacted support and asked them to look into the dead mining nodes. I got a reply to clear localizarions ans reset the app. I did that and also reinstalled the app. Even after the iOS patch the same nodes are broken. How should I report them to Support? In some systems there are 5-6 dead nodes.
boreal scroll
knotty mantle
The dead nodes are a server side issue, not player
native aspen
@unkempt solstice
If you look much, much higher up this thread, you will see the following:
QUOTE:
JB.Scopely Today at [15.56 UTC]
the now well now "mining nodes not properly spawning"
top 2 in our list, right below officers perks
:UNQUOTE
unkempt solstice
@native aspen thanks. As long as they are aware of it and it is on their list I am happy
lilac yoke
Does your Home base no longer show as green? I feel like it used to be green. Which one is my home? lol
graceful shadow
So - what's going on here?
@onyx bear
It's almost like the NPC and PC are switching spots during the battle and is baffling to even try to read into what is happening.
worldly stratus
@onyx bear hi JB please could check if you guys are aware of the exploit that lets people bypass the 5 minute shield for base attacks
cursive phoenix
@onyx bear Well this is new, just hit an NPC trader, I get the traders BR..
mighty panther
more like the order of things going seriously wrong 😛
oh I love that screenshot for what it shows topleft 😉
quaint oak
The 5 min shield that isn’t activating when hit you mean?
He only question people need to ask is ‘when is scopely going to fix all the damn bugs and broken shite in he game?’
violet heart
someone already got a response back from support on the auto shield in #💬-general-feedback it seems. there is an 8 hour cooldown for the 5 minute auto shield to occur again. https://cdn.discordapp.com/attachments/509685973966389258/550331352071798797/image0.png
mighty panther
yes, JB is aware of that
and the reply regarding the 8 hour cooldown was from @native oyster initially here
support didn't do correct math and is off by 24 hours in there conclusion
not going to use my tracker for bugs in support 😉
it's a perfect example of quantity above quality, quickly skimming emails and thus generating wrong answers
that user should reply back with: read read read
mighty panther
@native oyster known bug, already passed through
native oyster
The bug is what exactly?
native oyster
Still not sure why it happens... when I attack a player from another alliance
mighty panther
if you look at the screenshots, you even see bases attacking itself
mighty panther
ah no, those are not in there
native oyster
I win the fight an "lose" cargo
mighty panther
thats the battle report of the suicide battle ?
native oyster
Yep
mighty panther
nice to see they changed the order, shjowing the attacker on the left, and the victim on the right
native oyster
They didn't - I attacked
mighty panther
normally you see your own on the left
native oyster
Yep
mighty panther
in all cases, no matter if attacking or defending
native oyster
The Vahklas is my ship
mighty panther
yes I can read 😃
mighty panther
it could be that they are changing stuff and they haven't wrapped up things correctly yet
or the message arrived at the wrong receiver
and you got the battle report he should have gotten
lilac yoke
Are wacky BRs from hitting people on mining nodes? As if the defending ship is considered the attacker?
lilac yoke
I never attack anyone, so I haven't tried it
mighty panther
as said, this looks like a battle report that ended up at the wrong party 😛
lilac yoke
Yeah, I like that theory
native oyster
But that it shows I'm fighting myself is still weird 😛
mighty panther
also would explain the fact that you see the name of yourself in the left column instead of the ship slot
native oyster
Probably
mighty panther
you'd expect to see it as SHIP <letter> vs <playername of opponent>
native oyster
Yeah, without knowing the code, it's hard to be sure how this can happen
mighty panther
and not <playername> vs <playername>
native oyster
It's good theory though
native oyster
Sure
mighty panther
@native oyster / @quartz moth if you are around and still have those suicide reports, could you please verify if you also see you being on the right side of the report instead of on the left?
native oyster
worldly stratus
@violet heart my base not been hit for weeks never mind 8 hours
All hits within the first 4 minutes
mighty panther
@native oyster thank you, that kinda confirms it
@worldly stratus is the 49 minute the oldest entry of the attack ?
worldly stratus
Yeah
frozen locust
@heady ore
worldly stratus
All in there were 19 hits. 3 I won vs his vahklas followed by Northstar to kill my remaining envoy the. He shipped rest with envoy
mighty panther
@onyx bear drive safely and have a good night 😉
@worldly stratus please file a ticket with support, and tell them before they answer, they should check their math
as in, making sure they check the DAY as well in the timestamps they see in the logs
worldly stratus
Cheers 🍻
blazing lava
Evening all 👍🏻
vivid horizon
New bug? Being attacked by yourself?
vivid bronze
Yup @vivid horizon same thing posted about 10 messages above yours. Nice new bug since update 😄
tight cypress
Hi, at the opening of the boxes, the fragments for fragments began to give experience and not officers.
dusty fable
It gives exp if the officer that comes up you already have max shards for.
mighty panther
@vivid bronze I actually figured out what might be the reason of that suicide bug
@tight cypress the last screen shows the summary of ALL opened boxes
tight cypress
And?
mighty panther
@tight cypress and the first item when opening a standard recruit box is always officer xp
mighty panther
do I see it right being a klingon faction recruit box ?
tight cypress
I open more 100 chest and this first have exp
native oyster
When you have maxed an officer and you draw another shard it gets converted to 1000 officer xp
mighty panther
answer stored in brain, good to know
vivid horizon
I see. So instead of fixing bug, they just add even more...
...sounds about right! 😂
mighty panther
yeah, look at the reports associated with the suicide
it actually looks like you got the battle report, the other guy should have received
if you know him, ask him if he has the same, I'd like to see screenshots from BOTH sides
rugged aurora
I keep getting the 'Sale' icon appear without any new packs in sight - and usually, sale implies something being offered at a discount and i'm never seeing any different prices!
mighty panther
@rugged aurora even after restart, coz I don't see it on my client
tidal finch
The sale bug has been around since the update before this one
It will randomly show up with different time frames and click it and no sale or click it and crashes game
mighty panther
yay, another bug I do not have 😉
tidal finch
Maybe it is only with apple users?
mighty panther
I am an apple user
tidal finch
Oh well than lucky you lol
mighty panther
Cortex A8, 2Gb Ram, triple core
with an 8 core GPU, hence why you can do HD while the resolution is the same for both
tidal finch
Ah kk
mighty panther
looked the specs up today, I think coz of you posting the ios bug for various devices
tidal finch
Ah cool. I used to know the info but forgot it by now lol
tidal finch
My phone doesn’t appear to have the crashing issue but I am rarely on it more than 20-30 minutes when I am riding in a car
mighty panther
well, you get the picture
tidal finch
Sleep well THC
tidal finch
😈
mighty panther
and since my bioclock is whacked lately, time for a sleeping 'pill'
detects a bug in his body, not enough THC present in system, preparing fixes!
lapis axle
Any luck on that bug/hack that someone can attack with your shield up and you get no reports after the fact @onyx bear ?
mighty panther
@lapis axle https://stfc.key2peace.org/view.php?id=3 ? not sure about the report thing that comes along with it I guess
someone was able to make a screenshot while under attack with shields up
so yes, it is known, and I'm sure jb filed it in their bugtracker too
lapis axle
Happened yesterday but I was online doing something. No red screen, no notification push, no 5 min shield.
mighty panther
when was your last shield up before the attack ?
lapis axle
Happened today during a shield and I wasn't on, got cleaned out
6 hours ago on an 8 hour shield
Only 19 reports showing
mighty panther
@lapis axle please file a ticket with support, also tell them to do proper math taking the full timestamp of the logentry into account
not just the hours
lapis axle
Yeah, makes no sense at all
mighty panther
in case they try to tell you that the cooldown of 8 hours was not over yet from last activation
they should reply with logs telling you when you had the last trigger of the tempshield and the attack you see
if there math is off because they didn't look decently at the DATE, reply that they should recalculate,. or do the math for them
and now really 💤 💤 💤
rapid swift
lapis axle
Yeah, this is pretty game breaking
@onyx bear This game breaking bug/hack is not listed as a known issue either
dusk yoke
That issue is known, @lapis axle if you touch on each battle log it shows what you hit correctly, just the wrong name.
lapis axle
Not on my case, the only reports showing where from the end of the attack and my previous attacks from hours before.
19 of 20 reports showing, 17 of them defending at the end
If someone can bypass your shield and attack you unreported, why would you ever risk spending money in game?
native oyster
We have had mutiple people make the same claim always the same guild every one claims a shield was placed 2 just today same guild
Actually it's always the same Guild the only Guild that this happens
obtuse gyro
I can see all of the reports from being attacked, but I got no notifications and I could've sworn I had a peace shield active
lapis axle
@onyx bear got two targets on the same server
outer plank
My base isn't playing at the correct strength again. First pic is the hit I just took second is what I see with the same two ships and third is what my base strength is supposed to be please fix thanks in advance
tidal finch
@native oyster I watched them hit your mate Telek with his shield up over and over again
So his shield was up they should not have been able to hit
viscid mesa
This sistem not have this ships
I've been a week to send prints to support to solve this bug, and they do not ask the same question 20 times, I send the prints and I explain the same 20 times, I've never seen anything like this, sorry to say more than incompetent
native oyster
@tidal finch I seen that in the past where they did that over and over again in the early days
Yeah I seen him in the past hidden bases with shields on at the beginning of the server I witness it with my own eyes
tidal finch
Yep and I saw it happen like 15 minutes ago to telek
dusk yoke
You guys are screenshotting this and ticketing it correct?
viscid mesa
Olá,
Por favor, saiba que derrotar os inimigos na área permitirá que o alvo da missão desova. Se você não conseguir atacar os inimigos, um simples reinício do jogo deve corrigir os inimigos que não se movem.
Certifique-se de matar os alvos corretos para a missão completar.
Você também pode discutir ou pedir dicas diferentes de nossos incríveis comandantes via Discord aqui:
Discórdia: discórdia: http://bit.ly/ST-FleetCommand
Nunca desista!
Zyrele
Equipe de suporte mal-humorada
Amazinggggggggggg
😅😅😅😅😅
Olá
Muito obrigado por confirmar que a solução de problemas não ajuda a corrigir o seu problema, mas apenas um último passo, você seria capaz de me dizer se isso é de uma missão ou é de um evento que exige que você destrua hostis Plakled?
Se sim, você seria capaz de nos fornecer uma imagem de qual missão/evento é de?
Estamos ansiosos para ouvir de você novamente.
Ann
Scopely SUpport Team
Olá,
Eu vejo que sua preocupação não é sobre poder selecionar e atacar hostis, mas você não os está vendo.
Com isso em mente, posso pedir uma captura de tela do sistema onde você não está vendo as naves hostis?
Posso também perguntar se você tentou limpar o cache de localização do jogo para ver se ele resolve o problema? Isso pode ser feito seguindo as etapas abaixo:
- Toque no ícone de federação localizado no canto superior esquerdo da tela
- Toque nas configurações
- Role para baixo até ver a "Localização"
- Toque em "Limpar"
- Uma caixa de texto aparecerá, basta tocar em "Sim"
Aguardamos a sua resposta.
muito bem sucedida.
Andrew
Scopely Support Team
Olá,
Vejo que você pertence à missão em que é necessário atacar hostis, mas os hostis nesse sistema não estão se movendo.
Por favor, esteja ciente de que estamos cientes deste problema e estamos trabalhando para consertar isso o mais rapidamente possível.
Humildemente peço sua paciência enquanto resolvemos esse problema.
Enquanto isso, por favor me avise se precisar de ajuda com qualquer outra coisa.
muito bem sucedida.
Andrew
Equipe de suporte mal-humorada
Olá!
Obrigado por fornecer as capturas de tela. Por gentileza, tente atacar qualquer hostil Nausicaan e veja se isso acrescenta ao progresso da missão ou se isso geraria qualquer um dos navios Packled no sistema. Deixe-nos saber se isso funcionou ou não, para que possamos ajudá-lo nos próximos passos a serem feitos. Caso tenha alguma outra preocupação, sinta-se à vontade para nos informar!
Jessica
Equipe de suporte mal-humorada
MORE??????
😭😭😭😭😭😭
😓😓😓😓😓😓😓
native oyster
@dusk yoke last time I witness it was a long time ago I didn't see it happen this time
warped geyser
With these bugs not going to buy any packs until it is fixed
native oyster
If I had seen them doing it I would have video record it
topaz escarp
@onyx bear @dusk yoke are people being compensated/reimbursed lost rss if they are impacted by the known shield bug? Either the 5 min temp shield not popping or other shields being someone deactivated? And what proof do we as players need to provide to get customer support to help us beyond acknowledging that the bug is a known issue and we are sorry for any frustration and inconvenience message? Thanks
dusk yoke
@topaz escarp I cannot honestly give you an answer to this, but what I can do is submit it for Jb to look at the second he logs in
topaz escarp
Thanks. It hasn’t happened to me but two members of my alliance reported not getting 5 min shields after a kumari attack from the same alliance. Multiple others have said they have had shields up all ships home only for those shields to not last. I expect this to continue to happen and I encourage everyone to submit reports but it would be good to know what is the best way to get an effective response.
random path
I had it happen, i was actually online for the first few hit while i was getting raided. No bubble as per attackers (who invited me on a raid to getnout from being zero'd), no red notification at the bottom left of being attacked. I had random damage appear on my NS that i dismissed as forgetting to rep but that was the first hit. Lost 9 minutes of attack logs, and got my NS locked in combat at the station. Support said theyd submit me to try and get reimbursed but no guarantees, ive gotten nothing back
mellow hatch
Bug where a mine node is presented as a planet.
mellow hatch
Thanks for the e planation, I was not aware of that.
lapis axle
@random path I had the same thing happen the day before. Then they did it when I just happen not to be looking at the screen.
outer plank
@onyx bear @dusk yoke I posted earlier today about an issue with my base not playing at the correct strength. I was wondering if you have had a chance to look at it.
fiery steeple
Curious if its yet another bug or design. Im only getting 1 officer experience and 2 officer shards from the standard recruit box now. I used to get 1 officer experience and 3 officer shards
mighty panther
morning #👾-bug-reporting visitors, regarding the 'self-attacks', this issue is brought under attention, and I think JB passed it on, it is a cosmetic bug where I think something went bad with you receiving the battle report of the other side (if you check the battle record of the faulty entry, you see YOURSELF on the right panel instead of the usual left side)
floral spade
Ok
mighty panther
Regarding attacks with non-working shields, if it is about the tempshield not triggering, please ensure that the tempshield has an 8 hour cooldown after last being triggered
should you folks have a valid request based on that, or if you saw yourself being attacked while these shields where up, please file a ticket with support and ask them to investigate this properly, provide your playerid in the report, a screenshot of either being attacked while shield is up or a screenshot of the battle log entries if existing, ask to check the times properly
@viscid mesa about having no npc's on nausicaa, do you mean they are all 'frozen' ? if yes, thats a known bug on your server being worked on, probably the same as I am on. Please just continunue with other missions until fixed
fallow jetty
Restarted game, then cleared cache, then restarted phone. Still have fed dailies even though I should have rom/kling.
mighty panther
@fallow jetty already known, filed as https://stfc.key2peace.org/view.php?id=22, feel free to mention the url as reference should you file a ticket with support
just had a mail exchange with support lead 😉
Thanks for writing in and sharing your bug tracker with us! It's impressive to see this level of commitment from our players and accuracy for some of the issues you tracked. Actually, JB Scopely was sharing earlier today something you reported over Discord, so I do remember your username from there. 😃
Going back to your original request: cross-checking your MantisBT against our own bug tracker would mean making our private information public. I do understand your good intention, but I'm afraid we cannot do that.
However, I did share your board with the rest of the game team and we had a look and found value in what you reported there. I know you'd like to keep your issue database up to date and would like to go through Customer Support to "get the answer". You can go ahead and report any outstanding issue to us (either separately or in the same thread).
Keep it up!
Georgie
Scopely Support Lead
native oyster
My own base is not shown in green as intended, but purple like for ally members. Also the "Enter Station" button doesn't exist.
mighty panther
Elmo, did a restart solve the issue ?
no, I am not asking you to clear localizations 😉
mighty panther
next!
fiery steeple
So whats up with the drop in shards for standard recruits is it a bug? Or did you guys take away one
Used to get 4 now only 3 that includes the officer experience as 1. It started today
mighty panther
checking on next recruit token exchange, probably will have those in my daily box
fiery steeple
Ok thanks just curious
mighty panther
I got 4 (120xp, Barot x1, Vel 1x, Gaila 1x), did you use skip and only see 3 boxes including xp? check if one officer has x2 on it, the final screen is a summarized view
lapis axle
Now my ship will not repair
mighty panther
Telek: is it docked ?
lapis axle
I assumed the resource requirement might be off but I waited until I had a few thousand more rss than listed
lapis axle
I don't know where to find my server number
lapis axle
I see
mighty panther
thats your server id 😉
lapis axle
Good to know
fiery steeple
No not doubled up and i dont use the skip. I got 3 draws. 1 officer experience and 2 shards unless they double them up on the same screen and i didnt notice but it only showed 3 draws ill have to see next time
mighty panther
and you are android player
fiery steeple
It even said 3/3 instead of 4/4
mighty panther
@fiery steeple did the bottom of the message show x/3 <card symbol> ?
ah, ok
you have a shot ?
please say yes
dusk yoke
Rofl, its afternoon. But hai. @mighty panther
mighty panther
8am here 😉
dusk yoke
Ah Morning to you then
mighty panther
@dusk yoke scroll up a little to where you see a reply I've gotten from support 😉
dusk yoke
Ahh nice!
mighty panther
let's just hope I am getting more conversations with her
dusk yoke
Hope so. Happy for you
mighty panther
it also means they looked at the list, and might continue to do so from time to time
dusk yoke
Im sure they found your list very helpful
mighty panther
they don't need to share, but I'd welcome it if they at least change the status
to recognized/acknowledged perhaps, which I did now based on the reply
dusk yoke
😊
mighty panther
helps them coz users see it's known, even with scopely, and them, needing users not to file tickets for the same issue
mighty panther
should be 5 indeed
lemme create a tracker item for @Telek's issue first, then yours
fiery steeple
No worries if its a bug i wanted to let you guys know so you can track it. Should I try clearing localization? I did install the new update in the apple app store this morning.
fiery steeple
Ok thanks
mighty panther
@fiery steeple https://stfc.key2peace.org/view.php?id=56, please contact support, you may reference this link in order to also provide the screenshots to them
same for you @Telek with the url I gave you, I haven't see this bug yet, so I am not sure if support knows about it already
both of you, do me a favour and keep me up to date
best through pm
scopely will not share, and they partially are right on that, privacy concerns for example
so if you got feedback, and wanna share, thats permission on users side to make the info public
mighty panther
this way, other users are made aware too and might not need to send a new ticket
reducing the load, perhaps improving quality on the replies
@fiery steeple if you get shots of the same issue with the others, gimme in pm as well to add them
standard/ultra etc
craggy marsh
Hi Vitamin. I’m really disappointed. I get attacked 1 hour ago. Base defense Bug, I have a power of more than 1 Million and the base defense is about less than 200K. I’ve lost everything, all my ressources. So how I’m supposed to react when I observe that ?
Moreover my ships doesn’t appear in the battle like if they was not there ?!!
This is a joke or what ????
mighty panther
based on the screenshot, all your ships are dead @ home
fiery steeple
@mighty panther federation recruit box
upper pendant
drifting slate
@mighty panther I have two bugs.
First, I am unable to use the in game ticket system. I am running the game on IOS on an IPad, and when I open “Help/FAQ” all I get is a blank screen. No FAQ items and no way whatsoever to contact you. I have restarted the game but the problem still persists.
Because of this, I was unable to report the following bug yesterday night.
Second, Yesterday night I lost around 60k officer experience, just like that. While I watched in the officer screen, without touching anything, the numbers first dropped from 60k to around 4K and then after a few seconds again dropped to 1200. I would like my officer XP restored if possible, of course since this took me time and effort to accumulate.
round pine
Is there a bug with the mayflower that is currently known? I seem ro be losing hull integrity even though my shield has not even 1/4 depleted?i can only kill 10 lvl 30 klingon interceptors using my 294k mayflower
quick idol
You always lose hull and get hull dmg, on every roun
Round
You just lose more, a lot more when shield fully depleted
Think of it as mitigation. Dodge does stuff, sheild does stuff, but u will take dmg regardless
round pine
I can kill 25 lvl 30 klingon hostiles with my 210k kumari but only 10 with mayflower
quick idol
Yep
round pine
Even though mayflower has the benifit of having the bonus against klingon ships
quick idol
Kumari better till u level up mayflower
Probably to t5 or so
This isnt obvious when you buy I know, but now you either buy more or go back to kumari
It is the scopely way 😬
When buying any ship, you need to assume u need to get it to at least same tier as current ship to be better
round pine
Lol,ok,well i may tier is up to t5 sometime by christmas,need 750 uncommon gas which will never happen,lol
quick idol
Luckily I found out earlier when my max jelly was better than my vahklas till tier 4 w shield
vivid bronze
Yep, Kumari t6 is better (but not double or 2.5x) than t4 D3 even against Romulans and with = ship type for Ku, bonus green arrow for D3.
zinc swan
@onyx bear you owe people a lot of latinum. The instant ship repair is bugged. If it says 250 lat, it deducts 500. It deducts twice the amount it should. I didn’t realize this and lost probably 30k lat on hurrying to repair for the faction event this past weekend. I contacted support and they refuse to reimburse it
quick idol
They should refund in this case else this is clearly theft. And go to your store instead for refund.
zinc swan
But then scopely bans you. 4 ppl on my server have been banned/deleted for refunding
quick idol
JB has said before they will refund. Find this, screenshot an send to support
vivid bronze
@zinc swan I think it actually takes 2.5x, at leat it did to me. Screen shots and ask support, they reimbursed the ones I could prove
quick idol
^
zinc swan
I have no screenshots from this past weekend
flint cave
@everyone The latest update has issues on some devices. On my IPad Pro functions stopped working and I could not access settings. I rebooted the IPad and am locked out. I was able to access the app on my IPhone X. It is working for now.
vivid bronze
Tho I really do believe they could find instances of use in the logs and auto-reimburse, since the problem is known.
@flint cave search in the the channel for data on this by @mighty panther. Seems to affect devices with less memory iirc
quick idol
Here you go @zinc swan
@native oyster can u sticky this? 😬
Don’t take no for an answer
Or send it to apple, google. Up to u
dapper star
hmm personally when they fix it they should give lat back to everyone that ever used lat to repair because how many people just paid and didnt even noticed they were over charged
native oyster
quick idol
And from what I understand, only accounts that are exploiting refunds will be banned, not legitimate cases, like this.
vivid bronze
@dapper star yup, I wouldn't have but Hoschy asked me to test if it was doing same aas he was seeing
zinc swan
Thx!
quick idol
BUT.. clearly they need checks and balances, so next time, do screenshot and stop....
zinc swan
That’s a serious bug. Dunno why they haven’t fixed it
zinc swan
@quick idol one guy refunded 2000$. Banned a week later lol
quick idol
Well, did he carry on playing and buying packs?
zinc swan
He kept playing but didn’t buy
dapper star
from a dev perspective it should be a simple matter to get the client to report the advertised latium cost and the actual amount deducted into server logs, then simply throw an error/warning server side when they dont match oh boom you know theres an issue and could deal with it promptly 😉 but we wouldnt want that now would we
quick idol
Well, without knowing specifics impossible to say.
zinc swan
@dapper star I could fix 1/2 their bugs myself. So I dunno what they are doing
quick idol
However as someone who has spent thousands and not refunded, id want action take where people are taking the piss. Personally.
zinc swan
@quick idol they aren’t consistent. One guy refunded 6000$ a month ago, then exploited it buy re buying the 6k. Nothing happened to him :/
Now he’s in the top 10 on the server
So he spent 6k and got 12k of goodies
dapper star
see that shouldnt be allowed
if you got refunded maybe block them from buying again etc
zinc swan
Yet another person refunded 400$ and got banned
We have another guy using a google store hack and he is lv 40 with 900k ships and we’ve complained to support. Nothing done
He defrauded about 30k in the game so far
dapper star
did he admit to the hack?
zinc swan
Yep
dapper star
the reason I ask is the main ways of doing that are blockable and detectable so curious to why that hasnt flagged
zinc swan
All support says is “we can’t tell you details of the investigation “. Meanwhile, he’s blowing up the server
He has like 40 billion resources on his base
dapper star
wonder if you can raid him if he gets banned, if not that would be a bit hole in the servers economy
zinc swan
I can’t imagine someone really spending 25k-30k
dapper star
theres a guy on our server that is spending seriious money close tot that dont think its quite so much but people who know him from real life confirm he easily can be doing it legitimately (as in he could spend 30k as pocket change)
quick idol
@zinc swan @onyx bear has said to me he is happy to look at individual cases of people refunding and exploiting. If you are comfortable to do so PM him the players names and I believe he will look into it. I do trust that he also wants to see this behaviour removed from the game.
zinc swan
Thx I will PM him
@quick idol part of the issue is when Apple does a refund, unlike google, Apple doesn’t tell a company who refunded. So that makes it very difficult to track the abusers down
vagrant pendant
@onyx bear so, shouldn't the changes to the rss protection etc. have come with the reason update in the App Store?
It is still all the same
placid dagger
oak wave
My battle reports are frequently coming up backwards after the recent iOS update.
Reboot usually seems to fix it.
violet kelp
Home station keeps turning purple. I have to reboot to turn it back to green.
plain vortex
I've been experiencing a very annoying bug lately. When attacking a base my ship gets stuck in limbo, and they only way to get it unstuck is to open a support ticket. This has happened 4 times in the last 4 days, and I've lost 20ish hours of game play. This prevented me from completing an event which cost me 2 blueprints and a significant (in this game) amount of uncommon g3 materials. Support refuses to offer any compensation and treat the matter as if it's expected and I should get over it. That said... Does anyone know why this happens? And is there anything I can do differently to prevent it?
native oyster
Is anyone else noticing that warp travel times are constantly sneaking upwarp? Also, I noticed yesterday that all my warships had their power dropped by about 1500. Was something nerfed without telling us?
quick idol
Hold on , let me refer to the latest comprehensive patch notes from Scopely...
plain vortex
@oak wave happening on Android as well
onyx bear
mission name plz, ty good catch
"backwards logs" is "acknowledged" @mighty panther ^^we have our own Jira ticket about it, team working on it
lethal walrus
Mission name Annexation and Empathy
onyx bear
danke
lethal walrus
👍
hollow shoal
Has anyone else experience an issue when refining 2* raw (crystal) per 2 batches @15K that only one of the two sets of refined material actually populates in the account. For example, last night it refined 35 uncommon 2* crystal in the first and 40 2* uncommon crystal for the second batch. Only one showed up in the account. 40. The same happened this morning. I can't recall it happening before...possible client update issue?
modest cradle
mellow jewel
I had a good one happen last night. Did anyone know that Klingon Fighters can now attack in warp? I recalled a ship, the status was “warping” and I got hit by 2 Klingon Fighters (won the first loss the second). Unfortunately I was killed and needing repairs before I could get a screenshot.
restive jasper
Everytime a member of my alliance came back with his ship to base he "attacks" himself
plain latch
@onyx bear @quick idol; regarding missing notification. On my iPhone ST:FC doesn’t show up in the notification list (berichtgeving) while is does in settings (instellingen). This makes me wonder if the app has asked for notification permissions.
On the iPad the permissions are combined in one screen
mental mountain
@hollow shoal That is because the second batch accumulates with the first batch. If you look, your increments of uncommon from your refinery are likely 5, 10, and 25. So it is literally impossible for you to get 40 from a single batch. What happened was that you got 35 in one batch (25 and 10) then in the second batch you got 5 and some amount of common. The way it displayed was 40, and the common
native oyster
witnessed shielded base being attacked, no shield showing for the attacker but showing for a number of other players watching on @onyx bear
@native oyster u die get 5 shards from each chest. Two of them were die thé same officer
mental mountain
The mission "Combat Training 19: Veteran" appears to be one of the core incremental training missions for guys around lvl 19. The problem is that the mission is located in a planet that requires a warp range of 40. This is impossible for ships around this level. It ruins the progression chain for that mission.
native oyster
@native oyster Nop, i did buy the chests seperatly..
No... I Mean count thé number on each officers picture...
In thé first picture u got sulu twice and in thé second spock @native oyster
@native oyster Wauw.. must i be blind... correct... i remove my entry... 👌🏻
native aspen
@mental mountain Those missions spawn in proximity to your base rather than at set locations. Sounds like your base is near somewhere that it should not have spawned so there needs to be code to check that but it might help to advise where your base was.
native oyster
No worries @native oyster
Glad that someone is awake 😃
Needed tot look twice too
It aint that clear
native oyster
What to do with the multpile crashes on IOS. About 5 to 8 times a day...... :-(... Can we send some log or......
onyx bear
it's logged on our side and being worked on
you can report to support so they'll have more players logs to have it documented for our tech still
native oyster
Oke, i will. But i can only report on the website.... I will put my players id the report bcs on IOS is reports not working 😦
plain vortex
@onyx bear any suggestions for this issue?
I've been experiencing a very annoying bug lately. When attacking a base my ship gets stuck in limbo, and they only way to get it unstuck is to open a support ticket. This has happened 4 times in the last 4 days, and I've lost 20ish hours of game play. This prevented me from completing an event which cost me 2 blueprints and a significant (in this game) amount of uncommon g3 materials. Support refuses to offer any compensation and treat the matter as if it's expected and I should get over it. That said... Does anyone know why this happens? And is there anything I can do differently to prevent it?
onyx bear
i do hear you loud and clear here. we know about the bug and looking to have it ironed out, to be transparent, it sits in the top three of our current issues we're looking at tackling, right behind the infamous mining buffs and broken nodes. for the time being, support is the only way to get unstuck indeed
i hope to soon provide you with more visibility on those issues and ETA for their resolution, while, as some sort of pre announcement, we have the mining buffs in QA right now, and it looks like it's going to be addressed sooner than later.
plain vortex
If this helps it's only happening to the Kumari battleship that I've seen.
cosmic void
any fix coming for the 5 min shield bug an obscure design point is hardly reassuring when players are using it to drop your base and hit you with an horizon before you can even react
floral spade
onyx bear
@cosmic void yes pretty much
floral spade
Are you fixing this now its every battle
floral spade
Did 4 times
quick idol
5th times a charm.
cosmic void
@onyx bear so we just have to sit and accept the hits from players exploiting it?
onyx bear
i'll give you some guidance on how to prevent this from happening:
this is basically a trap that some players set, in the hope to get you unshielded and then raid your base
You can prevent it, by making sure, you send your ship next to a mining node first and then directly switch to the mining node, making it impossible for other players to go there before you do.
cosmic void
its not the mining trap it is literally the 5 minute shield doesn't activate