data needs to be refetched from the accounting servers which handles with chests
#👾-bug-reporting
mighty panther
called either nv<id> or mv<id> (not sure which of the two)
another bug I reported is the fact that the client is performing DoS attacks against its own servers during maintenance period
as it keeps reconnecting at a high rate, even after the 'under maintenance' notification
native oyster
@onyx bear IOS 12.1.4 random program crash looks somewhat less frequent but still there, maybe 10-15 occurences per playing day
@onyx bear Crew mining bonuses are still not accounted. If you are really wrapped up with that (why?) you should also buff all mining nodes rate to balance lack of rss
mighty panther
@native oyster ipad ?
native oyster
Yup, especially 1Gb old series
mighty panther
and they actually increased
native oyster
Less frequent on 2/4 Gb recent models
mighty panther
yes, if you enter an invalid system id, you probably see something at the bottom like IPhoneplayer // MD // Low Memory
on the 1Gb device
native oyster
Yes I seen that a couple of times, "low memory"
mighty panther
thats your clients performance information being sent to their servers
native oyster
Memory leak?
mighty panther
in the top right, you find the id of the server you play on
masked in the url
either memory leak, or bad parsing of results received from the api server causing the crash
the crashes always happen if you trigger an action, like attack/scan/view galaxy map etc
so when you poke the server for data it should display the result of
native oyster
Yes, more frequent after clicking something
mighty panther
told them the day after release of the current ios client
native oyster
Oh the "great" release, yes never happened before
mighty panther
it did, but way less often
native oyster
If only CM or DEV could read that and take care of, there is nothing worse than to be kicked out of the game especially when stuck in dangerous zones 😉
mighty panther
or when you see someone is about to attack, and when you wanna click recall
hell, the render engine in this version is very broken, I filed an image of a ship being projected on the galaxy map
vestal shore
Is there a problem with the server I’m stuck here
mighty panther
@vestal shore force restart the app
@vestal shore and perhaps once in, try to clear localization
vestal shore
You think I didn’t try that repeatedly and reset my router and all associated devices
mighty panther
@vestal shore if on android, you may try to clear the cache in the app manager
your router has nothing to do with it
neither associated devices
vestal shore
I did that just to be sure it wasn’t in my end
mighty panther
you know your player id ? if yes, you could try to file a ticket at https://scopely.helpshift.com
vestal shore
And I’m on apple and did cold reboot
mighty panther
cold reboot won't help much
vestal shore
I’m about to force a reinstall
mighty panther
since apple still stores the gamestate a frozen app is in
depending on how the app works, app states are kept even over cold reboots
double click home, select the app, and move it up out of the list in order to force a restart of the app
if you tried already, excuses, I don't know how much you know
golden cloak
mighty panther
render bug, restart client
patent birch
My point is when you sold the northstar it should have had a disclaimer saying that you can't use this for its intended purposes until you reach lvl 28 because you need a rare crystal that no matter how many you down loaded in your vault you can't have until lvl28! This really looks impressive on you dev's at least since you fup so badly with this why not save face and offer a way to buy this in the stores before lvl 20 and up fir people that have bought the northstar please ty. @Q2firewolf5680 @onyx bear
mighty panther
Q2 ain't CM anymore
lime scarab
@onyx bear now replacement @patent birch
twilit grail
I reported the spinning nodes that don’t work to customer support. I kid you not this is the response I got.
“Hello there vermima,
Thank you for your efforts in sending your concern regarding the mining nodes.
Could you try these troubleshooting steps and see which works out for you?
- Restart the game or better yet, your device
- Switch from mobile data to WiFi or vice versa and monitor which has better connectivity
- Clear the game localization, To be able to do that, go to Game Profile > Settings > CLEAR.
- Check the App Store if the game is running on its latest version
If these do not help, kindly indicate which system is the affected mining node/nodes located.
We will be waiting for your update. If there are any other questions or concerns, please do send us another message. We will be more than glad to assist you.
Regards,
Angel
Scopely Support Team”
We all have done all that. We all see them and are tired of them.
mighty panther
you are talking about unusable mines ?
that bug should be known since the beginning
support at helpshift is seriously not exchanging knowledge decently
twilit grail
Fully agree
mighty panther
I bet that if you reply that mentioned steps do not work you will either get a reply like: known bug being worked on, or 'I will forward this to the correct department'
and never hear from it again
and after 7 days, you are asked to rate the answer
twilit grail
We shall see. I did respond that everyone I know have done all the following and we all still see the same thing.
mighty panther
they know about that bug for months, if I read around correctly, it was reported by the beta players
I think Helpshift in India trained the monkeys to answer the mails
they claim to answer 6m requests on a daily basis, looking at the quality of the answers says enough how they are able to achieve this
skimming the requests. decide which template to put as answer, personalize it just a tiny bit, reply
consider it a bug report: Helpshift has no clue about the products it needs to represent for you, misses crucial information and answers like headless chickens
and if you think I have no clue about these things, been in the CS biz for a while
twilit grail
I have as well
onyx bear
@patent birch not willing to technically challenge your statement, though NS working like a charm here, since lvl 21 :x
i'll be up in the morning to expand on this 😃
worldly stratus
Hi jb, is there a client update anytime soon planned for iPad
My iOS works great on iPhone but iPad Pro keeps crashing...
vivid bronze
seeing same thing in a couple other systems
nimble wind
Sign! I got this in other way. See and can scan player on nodes but if I attack, I plant on the node only.
knotty moat
Booted out again. iPad. No other apps open. Just tapped on the chest to claim the 10-minute box.
keen terrace
@knotty moat That happened to me for a few days.. was crashing dozens of times in a 24 hour period. Now It’s actually lagging when selecting the free chests
slate quail
@native oyster @onyx bear Fix your server stability. Disconnects in any game are bad, add to it that this is a PvP game, and has a million load screens, and many QoL issues on login as it is, and this game is literally unplayable for me 20% of the time
knotty moat
Booted out again. iPad. No other apps open. Just tapped on the chest to claim the 10-minute box.
woeful scroll
@vestal shore I like your username, congrats.
vestal shore
@woeful scroll thank you I’m really surprised at how many mention that. I was going for VogonPoetrySociety but it was too long
woeful scroll
RPT stands for Random Pedantic Tribble. Also too long 😕
slate quail
@native oyster @onyx bear Please fix the warp bug, it's supremely annoying. Unless I leave my device on and the app open when I'm warping, it bugs out. I have to have my app open for the entire duration of warp or it will fail to allow me to control my ship once I enter a zone, but I can still be attacked. This is a terrible bug for an open world PvP game. It was claimed that you fixed the bug with your last update, but all you did was remove the in-game fix for the bug.
A 6 minute warp has taken me over 40 minutes before
outer estuary
General Question: I am looking around the channels and i do not see anything about mining... Can anyone explain the Bonus Mining you get from officers? I have tried to mine with officer boosts from ore, Trit, Dil and Crystal... The bonuses seem to not take effect and the timer is zeroed out but the mine still has large amounts of mats left. Is this a system wide bug or a me type of bug :/
mighty panther
invalid api reply 😛
mines are broken in some cases
you cannot either get info about em, or mine them at all, even when showing available resources
outer estuary
yeah i see the broken mines all the time. Im talking about the "good ones"
knotty moat
Booted again while changing from galaxy to solar system map. iPad. No other apps open.
mighty panther
those cap skills on par/tri/dilo work for me on miners
perhaps only active on mining ships (ship special ability)
dili I mean
outer estuary
Interesting... If it works for you then its prolly a bug with my API... I use my Envoy for the boost some times the front
but it never seems to accept the officer boost... unless yall knew of a "cap" on mining boosts...
mighty panther
what you could do is have your ship in dock, change caps, use view system to select a mine, and look at the rate
outer estuary
yeah ill save some screen shots and get a good ticket to support rolling... thank you. Lease i know its a ME problem not a sys one :/
mighty panther
could be a server sys problem that applies on your server and not mine
outer estuary
could be
mighty panther
we all have a lot of common bugs, but some bugs are isolated to specific servers
on our server, enemies are stuck, we call them ghost npc's
you see them, but cannot select them and they ain't move at all
outer estuary
we have a few of those.... we have abunch of bad mines that cannot load... and mines that load but cannot be mined
Only a few unclickable NPCs
mighty panther
we have systems full of them, where only 2 or 3 are moving
outer estuary
dammmn
mighty panther
all caused by the slaughter 13+ event two weeks ago
outer estuary
hmmm
mighty panther
and this mining event could simply be a test to find the bad mines
since after this event, they will see which mines are unchanged
if they use something like a last_updated timestamp
outer estuary
Maybe :/ im sad i missed the North Star buying event :/ seems thats the ship that gets you the most bang for ur buck when it comes to raiding :/ now i can only buy the legend upgrade kit ... with no scematics
mighty panther
raiding for low level users, yes, I am one of them
but the limited cargo bay makes you walk home often
outer estuary
I mean for the low lvl envoy maxing out early :/
mighty panther
3000/(300 protected)
outer estuary
yeah but least it has the power lvl ;/
outer estuary
im only lvl 21 right now :/ so im not impressive for sure
but it would be usefull to collect mats from others :/
outer estuary
nice
mighty panther
it was 12k power naked
and it is still my unimog
using it for everything from mining to missions
outer estuary
Nice now that things cost so much trit i need a good raiding ship and i missed it with the north star.... i have 76 of its scematics
but i can not seems to find the other 24 :/
If its even possible
vivid bronze
@mighty panther is that the server where all the hostiles in Rigel are ghosts?
outer estuary
It saysy its a rare ship... but does that mean only bought?
mighty panther
the same as people report only being able to find 26 out of 75 shards for the jelly
@vivid bronze , server 131
vivid bronze
ahhhh where dya find server number?
mighty panther
if you want to know your server, enter an invalid system number in the quick jump
in the top right, you see an url like live-<serverid>-web.startrek/......
at the bottom, you see a line containing your client capabilities (os/architecture/screen res(MD/HD)/memory
you see that on every error message dialog
vivid bronze
errrrr you on iOS or emulator? not seeing those
mighty panther
ios (ipad air)
vivid bronze
ok, not getting info on Android pad
mighty panther
it is barely readable, like a shaded color
vivid bronze
ziltch
outer estuary
dat bottem doh
mighty panther
well, then the only way to find out is a protocol sniffer like wireshark and checking for dns requests
you indeed miss the top line
vivid bronze
yup. will have a sniff, think I have the shark on pc
outer estuary
is it not located at the bottom ? is that info trash?
mighty panther
the info at the bottom is your client capability information
vivid bronze
ooooooo hang on 😬
mighty panther
first 4 fields is info about the client, you are on android, have a high screen resolution set in settings, and your phone has 2+ Gb ram
and you are probably from the UK, or another place where the timezone is GMT itself 😉
mighty panther
me also, but that should not affect the timezone settings
lemme check if that time stamp is converted to UTC or local
damnit, the url is gone too
but yes, timestamp is shown in UTC/GMT
still would see it on system errors
since they apply often, just wait for one and look at the top right
otherwise, sniff for dns requests 😉
port 53 udp
mighty panther
I am sure it will use normal dns resolution and not a hardcoded ip where it will try using a manual connection
since they are hosted at amazon ec2
so yes, the code will try to resolve the host using dns 😉
which should make it visible for your sniffer
because of the https encryption in the api calls, you won't be able to decode those using your sniffer, but at least you would figure out where it connects
and perhaps even sniff connection issues in the traffic itself (timeouts, retransfer requests etc)
vivid bronze
suspect my devices are at least partly culprits in dropped comms ; maybe not handshaking to save power when screen is off, for example
mighty panther
nope
onresume should make a refresh call to the servers
dropped comm as you describe it is more something else
vivid bronze
well one device even shuts down the app after a couple of minutes of screen off
mighty panther
I think you mean that your client stops and you need to start it again
vivid bronze
overzealous 🙄
vivid bronze
nah, have notice loss of sync on parts of the client (helps, 10min chests etc) after a couple of minutes of screen off, but app still responsive to commands otherwise
only one device actually kills app when screen off
mighty panther
those can also be the result of getting not enough sync data on resume of the app
vivid bronze
yup
vivid bronze
reverse proxy forgot who to talk to 😂
mighty panther
I mean, it worked better before this client update on what they say a low memory device (cmon, why would THIS need more then 1Gb?)
memory itself might be cheap, but the devices holding them aren't
I cannot simply plug 4Gb ram into a phone/tablet
vivid bronze
even iphone x is cheap compared to getting a kehra to t7 😂 😂 😂 😂
mighty panther
it's not available als blocks device yet
yeah, well, those are figures I am not planning to put into this game
vivid bronze
but I digress
green creek
Turn the crystal refine back on? It has been over a week since I got any and I am tired of all the crap
buoyant grotto
Killing lvl22s in Khitomer triggers the count for this quest. Surely not as intended.
quartz moth
How is this possible to get 6 attacks without any warning, notifications while i'm chating in the alliance chat?
Suddenly my screen turning red and when i'm looking what happened all my rss was gone. Thx guy, you rocks!
Better for you to go cultivate beans instead of try to create a game
faint nexus
@quartz moth same thing happened to me, no shield no warning. No chance to defend myself even when I’m online and active. Of course everyone’s response is “shield”. Make sure you are shielded 24 hours a day don’t come out if it because it literally takes a minute for you to lose everything with no warning.
quartz moth
Yeah wel i don't get enough shield to do that eveyday, despite the fact the shield blow up if your ship is going on a mine who were already taken. Of course no warning here again before it's too late. It's mess
sharp wedge
Stuck at this exact point since almost three weeks. @patent birch @onyx bear ONE. This is not normal to not get even one in three weeks with refining twice a day for 12k.
violet heart
i'm with you there @sharp wedge same for me refining g3 gas/ore/crystal. I can't recall the last time i got any uncommon since last 2 patches at lvl 22 refinery.
knotty moat
Booted out. iPad. No other apps open. Just tapped on a planet to view it's base information.
knotty moat
Booted out again. Was zooming in. No other apps open. iPad.
knotty moat
Booted out again when I went to refine. No other apps open. iPad.
outer estuary
Hay obi whats the version on ur ipad? do you have it uptodate with latest IOS?
wide valve
Game crashes every five to ten minutes since the latest update.
plucky girder
Will they fix it????
violet heart
never happened to me before
tawdry nova
my server has an entire planet where the big dawgs live the bases surrounding this planet cannot be attacked, not one of em. the large players are exploiting this bug and not requireing shields. to protect themselves. seems like something that needs to be addressed.
keen terrace
Dead node in Tejat @native oyster
native oyster
@native oyster notifications in iOS broken
neon lily
Bonjour , pourquoi il y a autant de bug sur les mines s'il vous plait ? elles sont la mais en faite il n'y a rien
bitter current
@tawdry nova what System is this happend?
onyx bear
@plucky girder support's answer time is up to 24 hrs, that'll come by!
neon lily
you know my money is English too?
bitter current
@onyx bear the old Bug from last year,who show you free nodes is back
onyx bear
We run this server in English, for convenience for the majority of players
@neon lily suis francais, si tu veux me PM..
@bitter current yeah, some long tail mining issues we're still looking to iron out
mighty panther
@onyx bear, whats the underlying issue with these mines? technically spoken then
I mean, it could be similar to the npc issue
onyx bear
i lack both the tech context and undertsanding to relay an accurate answer on this
in short, i just know it's b0rken 😄
mighty panther
any @wind tendons around that could clarify this ?
well, for me, if you are 'smart' enough to relay it, I could translate for you into n00bish 😉
onyx bear
not fully clued in on this one for the time being, but i see what i can fetch in the meantime
mighty panther
I assume stuff like mines and npc's are kept in a database to keep track of their states
onyx bear
i'll explore the various issues and ETAs attached against, still very much puttin on the trekkie suit on for now, as the handover happened late last friday rather inexpectedly 😃
mighty panther
and I think the mining event running now is partially created on requests from the dev in order to create enough debug information in order to attempt to find out
@onyx bear better not pull that suit on and stick to walking dead for you 😉
@onyx bear you would laugh about how the game creator used certain technical stuff the wrong way in game, giving it another meaning
dilithium is used in game for research, but it actually is like the fuel that drives ships by using a dilithium matrix
the maps are scientifically wrong as well, alpha centauri is known to be the closest star besides our sun (named Sol in the game)
yet, you see star systems being way closer then alpha
the travel time needed is not relative to the length of the path shown on the map either
and as said earlier, the in game model of the North Star does not compute at all with the story you folks tell the users why it's cargo bay is so small
unless that faster engine needs 8 out of 12 cargo pods to hold and the bulkheads are so thick, they need 6/7 of the inner space
vivid horizon
@tawdry nova same issue on our server. Several players cannot be attacked, yet continue to play.
mighty panther
@onyx bear it would be usefull if you folks had a public bug tracker
so ppl know what has been reported/suggested
your firm forgot the fact that when they took over/started this project, it would not only attract people that like star trek, but most of us trekkies are actually techies as well
onyx bear
yeah that will come up
should have a post up soon, still wrapping up some dteails
i hinted at it on main chat yesterday, should enrich this statement later in the week
patent birch
mighty panther
@patent birch it's a rare ship, and this is a pricey game, what did you expect
oh, you are missing one (I think) rare crystal ?
patent birch
Remember this me I the one that's need the rare refined Crystal's and can't upgrade because can't get it I have needed 1 since the start but I have them in material but It won't let me have them
mighty panther
keep demands high, stocks low, in order to force you to buy the ns upgrade pack for €99,99 or something
patent birch
I have already bought 3 or 4 of them the. Rere crystal is not in them so wasted money
But they don't tell you that
mighty panther
I'm sure whatever text they use to describe an article has been screened by their army of lawyers
patent birch
What real bad is I have some of these rare crystal in inventory but it won't let me have them
stray orchid
@onyx bear are they ever going to address the warp bugs? People are losing tons of resources and time by warping in to systems and being killed instantly by the hostile combat ships. If you warp into the middle of they system it bugs out. If you warp to node or base it bugs out. Is there some way to avoid this?
quick idol
I think you’ve answered your question.. till they fix it, warp to the side of a map, its what i do and no probs
mighty panther
instant npc killers, you must have a very bad rep in those regions
in that case, being killed instantly is NOT a bug, but the result of you have a very low negative reputation with the faction that space is owned by
never had the warp in the middle crash issue, but that could also be npc's killing you based on rep
same for node and base, but that could be because once you click on it, an api call is made to the website in order to fetch the data
@stray orchid may I ask on what device you are playing ?
onyx bear
@stray orchid there is a warp delay of about 5 secondes before being "safe"
mighty panther
@stray orchid are you on ios?
@onyx bear have you passed along the DDoS factor I told you about yesterday to the devs ?
onyx bear
i'm not aware of that no
mighty panther
@onyx bear that should really be addressed before any maintenance on the servers is planned
stray orchid
iPhone. The warp countdown will be going. It said 10 seconds. My ship was no where on the tracking line. Got to zero still no ship. Then it had me in battle. Then it 12 hrs. 10 seconds later my ship showed up half killed from a battle with a ship I never saw. Most of the time I don’t survive the combat ships this one happened to be a 25
mighty panther
@stray orchid could you do me a favour, and enter the system id 1 in the quick jump?
@stray orchid I am interrested in what it says at the bottom, mainly if it says HD/MD and High/Low memory
yes, I know this is an invalid system id, but it will show you the client profile defined
stray orchid
Where do I find this?
mighty panther
you see the symbol next to the systems name you are on?
showing which faction the system belongs to
if you click on that, you can manually enter coordinates, just enter 1 in the system id and click locate
this will produce an error
at the bottom of that error notice, you see a string in hard to read blueish color, starting with 3.6.4p3 // 0.543.9442 // UNKNOWN etc....
stray orchid
mighty panther
you will also see IPhonePlayer // (MD/HD) // (High/Low) Memory
ok, exactly what I needed
stray orchid
I think you can see it if you zoom in
mighty panther
newer generation iphone with more then 2 or 4Gb
set to high definition resolution
anyways, regarding getting attacked, I think the faction that system belongs to considers you untrustworthy or worse, so npc's attack you
@wind tendons why did you remove the shortened api url normally always being shown in top right of the error notices ?
crashing of client after a click might be an issue with the api result parser
click on objects I mean
stray orchid
Yeah I know I’ve got pretty bad rep with FED. But I don’t even get time to react. Even if I watch the entire 5 minute warp there. I have to force close the app all the time. Especially with swapping out mining ships during this event
mighty panther
go mine par if you only care for the alli points
G 2/3 resources are only needed if you care about your personal rank
stealing them does not count, it is like with missions, about the amount you MINE
not the amount you take home
outer ledge
I don’t and have not seen the option in store for the NS upgrade pack ? Anyone know why ?
outer ledge
This is the mining mission though ? Maybe level 14 to low ?
mighty panther
14 is way too low for any north star upgrade package
they used to offer the north star at level 14, but recent changes now require ship yard 16 to even build it
see the notes about the maintenance upgrade on the facebook page
it's a grade 3 ship
Quote : Shipyard update
Ships will now require a specific Shipyard level to construct. For most ships this will simply be the same as the level required to research the ship’s blueprints.
The requirements for each ship will be displayed on the carousel.
Ship construction details will display the requirements of a ship and tapping “GO” on these will take you to the specific research/module you need to complete.
The Blueprints bar now has a tooltip with information on the location of more blueprints.
so this is not a bug, it is intended to be like this
@outer ledge anything else ? 😃
outer ledge
Ok thanks guys
mighty panther
you got a cookie when you joined here, coffee is available at the scopely vending machine
one cup of coffee for €10
or make that 200 bars of gold pressed latinum
JB's boss wants titanium wheels on his tesla
time for some vitamins
sly cargo
<@&509690795536941056>
Not sure if this is proper place
I think that Federation is breaking the game. Only the other day I had one of their ships follows me to the neutral system and threaten to kill me. 😉
patent birch
bitter current
@sly cargo Hann is Fed no neutral
patent birch
This won't let me refined them I don't refined until I have 12k
sly cargo
@bitter current , Hann is neutral, but in Fed space, there is a difference, e.g. there should be no Fed ships
patent birch
@patent birch I don't refine until I get 12k
lavish hatch
The sign at the right tell you which faction they belong to...
sly cargo
@bitter current , you are right saying that systems are described as neutral.
But it does not explain why Federation Combat Ship followed me from Doska to Hann, there are no Fed ships in Hann.
bitter current
Hmm..ok I dont know
sly cargo
And neither do I,
Hence the post in #👾-bug-reporting :)
patent birch
I don't refine until I get 12k. But it won't let me have the rare refined Crystal's? @onyx bear
lavish hatch
@patent birch those that you see... are possible outcomes.
The rare ones have a smaller chance than uncommon and uncommon has a smaller chance than regular.
But true tweeking might be in order. Not much we can do but wait and see.
sly cargo
@patent birch you only have 5k crystals, try to mine more crystals and then hit the big green button with 12k on it
mighty panther
@patent birch it says you got a chance to it, but rand() there is probably set to a very low chance
and hell no I wouldn't waste like 8 times the amount
I rather wait, paying is for the impatient, so my moneyflow will be low
native oyster
Is anyone else seeing an issue where your faction dailies randomly switch to another faction?
radiant sky
@onyx bear
His level is 27 and mine is 19 how he can able to attack on my base
I think there is some bug
bitter current
No bug
But his rep from Kumari is more expensiv than he robbet from you xd crazy poeple
mighty panther
@radiant sky nice title on the top left of the screenshot
radiant sky
@mighty panther its not showing my name😅
mighty panther
variables not correctly initialized
radiant sky
So we can call it bug
bitter current
Specials features by scopely
native oyster
My talla canay in distortion until 10minutes with 00secondes
Someone knows the reason?
*my talla can stay...
vivid bronze
@sly cargo hostiles seem to reach futher when your rep is lower. I get hit by Romulans (-556k rep = Enemy) in the nearly-neutral areas of Romulan space. and believe I also was hit in a "true neutral" system, high-ish up in that channel between fed/rom space .
I suspect they don't like you in their "neutral" zone if you are considered hostile or worse and that seems quite logical.
noble lintel
server down, us east coast
onyx bear
:?
native oyster
@mighty panther restarting the game have solve it 👍
mighty panther
restart solves 90% of the client issues by forcing to get fresh data from the server 😉
south condor
@onyx bear multiple reports from User here about no 5min Peace Shield. I wait 7days and actual only a „wait for response“ email from the Support. Work Scopely on this issue / Bug?
onyx bear
we discussed this earlier roght or that awas in PM? 😮
sterile quail
autumn socket
@onyx bear is there a reason why mines are being removed completely after they have been emptied and hostiles are completely vanished in lower level systems as well?
minor sorrel
I throw my hat into the ring here with another instance of the shield exploit.
At least one of my members received multiple hits on his 3.5h remaining shielded base, without activation of a 5min shield.
Ticket has been created by him.
sleek dew
I'm here already.
minor sorrel
We are operating now as if shields are entirely useless to game mechanics at this point.
Oh hi!
Forgot, lol.
primal kiln
@minor sorrel can you post the screen shot of the actual attack when shielded?
or is this the same screen shot and logs that Jornak has been posting to General?
@minor sorrel @sleek dew
sleek dew
It's the same one
minor sorrel
Yes sorry I didn't notice he posted to general
heady lava
Is this the mining issue you're working on
0 time on ship but still got time/rss on node
primal kiln
@sleek dew @minor sorrel - can either of you gents PM me on Discord if you find an answer? Hearing reports of this as well
sleek dew
Typical auto reply bullshit
patent birch
How about giving us a few rare refined Crystal's we that bought the northstar a break and tweak the drop rate for the rare refined Crystal's I haven't had one since you first came out with the northstar how about a break please I need 1 to upgrade my northstar and. Stuck without it thank you @onyx bear. @firewolf5680
native oyster
I get rares constantly, not much but steady
tight tinsel
Today I got only klingon dailies, despite being higher in romulan faction rep
Is this normal?
agile hill
What’s the point of having station events when you don’t even get points for station upgrades? Is testing code something you guys even do?
south condor
@onyx bear no, Never pm and no reaction from Support Site here about theses Peace Shield Bug Reports.
vocal herald
Anyone else running iOS not able to get the iOS pop up to enable notifications? Customer support has given me the “we’ll look into it” and I’m at my wits ends. I get zero notifications.... thoughts?
simple plaza
@tight tinsel to get Klingon Champion, you had more than 2,500 Klingon Faction points. You probably did about 3 Romulan missions, adjusting your faction points. Some mission are faction point reward and you don't know until you completes it. You will probably reset with 2x2 faction dailies tomorrow,
Sending your miner to and empty mine, unknowingly attacked someone that got there first drops your peace shield
sleek dew
Wasn't this in this instance.
Look at the battle logs, again. Read them CAREEEEEFULLY.
And again, EVEN WITHOUT a peace shield active
the auto-5 should've triggered, but didn't
simple plaza
@autumn socket less visited lower levels need time to reset, try revisiting after a few minutes. When mines are empty, leave the system screen and re enter to reset mine
autumn socket
@simple plaza I've left the system and come back in reset the game and the mines are not on the screen the are completely gone. Will try and do a screen shot of the locations next time it happens
simple plaza
@autumn socket it's there, graphic bug. It's a transparent rectangle on the old mining spots which you can still click on
autumn socket
@simple plaza trust me it's not there there is nothing there at all when you click where the mine was before. I know the graphic bug but this is a complete mine removal and then it will come back when another mine is emptied
simple plaza
@autumn socket maybe there is a limit to number of mines in a system, could be a game mechanic instead of a bug. Some systems have over 30 mines, some have much lesser
carmine flame
Have exactly the resources needed to repair a ship, says I don't, add more resources and it let's me repair.
topaz sandal
To save you the effort of contacting support, I will screen shot their reply to me for you. It's copy and paste anyway.
Almost word for word the same reply I have seen others recieve.
tight tinsel
@simple plaza actually, i have never exceeded 2000 in klingon. I did not complete any quests today.
I am very careful to keep my romulan and klingon points relatively balanced.
native oyster
@onyx bear The random crash bug on IOS/iPad is still not resolved. You guys surely have now zillions of errors logged. FTR, I underline that nasty IOS random crash was introduced with the "great" 7/2 update and mainly affects the 1Gb old series iPad more than the newer 2/4 Gb
tawdry nova
@bitter current system altreig16 planet zevis
bitter current
Thx
ionic saffron
@onyx bear any news about the 5Min Shield and Notification failure? sorry for asking over and over again, but its hard to get informations about your cases
long hare
Hi, my station strength shows as less than half of what it is supposed to be when It is attacked. Why is this happening?
vivid bronze
@long hare the figure you see from outside isn't the defensive strength. and there's no way i know of seeing your true battle strength without getting someone to scan you and send you the resilts. dumb, yes.
long hare
@vivid bronze - thanks. I really would love to know what I’ve missed then because I’ve done all the station research I can and most of the upgrades and my station is weaker then other players a few levels behind me
hollow panther
Mining is still eft. I tested my Envoy & NS mining tritanium. K'Bisch as captain and synergy of 30% on both.
Envoy: 6317/hr shown. 2640/hr actual.
NS: 3840/hr shown. 2880/hr actual.
vivid bronze
@@long hare dunno mate. I'm running an (almost) f2p alt base and it says 191k from outside with no ships. lvl 18 with full research (including the primes but not battleship repairs 8/8) and all buildings at 18.
neon wind
@everyone starship report 2.19.19. Today I was mining in Azha and I saw a ship flying in, level 22. It seemed to target a level 15 and I thought, “Well that 15 is safe.” As I watched it hit the 15, it engaged in battle. I was very surprised, and zoomed in to see how this was possible and who it was. Turns out that it was NEX Amerinate. So I thought I would click on his ship to see if it had gotten any RSS. I was unable to click on his ship. I could see it, but I could not click on it. As I was busy I logged off to continue working. Couple of hours later I log back in to move my miner and I see a level 15 NEX amerinate on that mine. I am a level 18 so I thought well let me click on that and see if there’s any excess. Again I was unable to click on it. I logged out then log back in again thinking that it was a glitch. Level 15 Amerinate was still on that node. I then asked in alliance chat by giving them my coordinates, if they could see NEX Amerinate level 15 mining next to me. And two of them reported yes. I think someone is running a script.
blissful tusk
iOS stability issue: When you close the app or switch over to another app there will be 3 phantom notifications (sound and vibration but no pop-up). Starting two days ago the app started interfering with my Facebook app causing it to freeze several seconds after switching to it/opening it. At first I thought the issue was with the FB app but after troubleshooting and deleting/reinstalling, I tried to run the FB app after force closing the Star Trek app. Runs just fine. Something is running in the background for the star trek app that is causing instability in iOS.
bold narwhal
5 min peace shield didn't pop. Luckily I caught this guy or he would would have taken me for a MASSIVE amount of resources. Can we actually fix the serious issues, plus the economy and plus refinery uncommon/rare drops before we start another stupid event please?
autumn socket
I just did a 2 batch refine on my Crystal the first batch said i got 15 uncommon and the second batch said I got 25 yet when I look it only shows I have 25 so my first batch of 15 has gone. does this mean that every time I've done 2 batch I've never got the 1st batch? this would explain why it takes so long to be able upgrade buildings and ships. Wish I had screenshot the refiner when I got them as well now
autumn socket
Way to troll the players @onyx bear <@&509690795536941056> click open one more and be shown what you have got from both batches not what you have got from the second batch haha what a joke
violet heart
game chat seems to be intermittent....again
vivid bronze
@autumn socket all multi-chest opening type dialogues do that to you (see old posts about officer shards). Agreed it's vaguely confusing.
native oyster
HI, can u pls look into mining Tritanium. Cuz i mine 3* raw faster than tritanium. Booth tested with extra bonus skills crew. Pls dont tell me its known issue and we are working on it!
violet heart
depends on the survey ship you're using too. North Star mines g3 faster than an envoy as envoy is designed to mine tritanium faster, etc.
broken charm
Notifications on iOS devices is not working. This was great for knowing when a node was depleted and when you were under attack. Please bring it back....
buoyant grotto
It's not easy without the Chief working on it. 😉
native oyster
THX @bitter current😁
mighty panther
@autumn socket the mail is correct, as this behaviour is also shown when opening multiple recruit chests at once, the last screen will always show the cumulative
confusing, understandable
@native oyster: since you don't wanna hear it, despite it being the correct answer as announced I think yesterday, lets not continue about it then 😉
mighty panther
Server 131, [S:2102605226 X:-561 Y:465] (Davidul / 3* Raw Ore) broken (2149 Res left)
dull ether
How about fixing 3* Nodes. Getting rid of the level 14-15 bases in level 26+ systems that they shouldn't even be able to get to.
mighty panther
its not limited to those type of nodes
any type of node has issues (par/tri/dili/2*/3*)
depending on the server you are on they either show a rotating circle (client tries to fetch info and doesn't get any)
or the resources are shown and when you try to mine, you won't attach to the mining process
or if you are on a low memory device like my ipad air, you see your home screen
or it behaves like it should
and about those ships, well, if they have the warp range for it, they can
and don't complain about the free food they might offer
it just aint ripe enough yet
autumn socket
I think that until the game has had all the major bugs removed and the game is fairer. All packs should be removed from the game so players are not wasting money on a game that the devs don't care about and are only interested in taking money from people.
mighty panther
don't put money in game?
also an option
it's still up to the player if he wants to invest money in a buggy game
autumn socket
I do agree @mighty panther but I also think the company should be held to account for what some would call a con/scam
mighty panther
until now, I bought one pack of €22,95, and thats all I am willing to invest at the moment
which I might reconsider if I see bugs are finally being fixed
and if I need to take the slower path in the meantime, I don't care
if you think it's spam, contact the store you used to buy it and ask your money back
autumn socket
I feel the packs are far to over priced for what you get. If there was some at about £5 I would properly buy one every now and again.
mighty panther
it's what it says in the agreement
then don't buy em if you consider them too expensive
autumn socket
Need to have spent money to do that @mighty panther
mighty panther
as said, op 17 now, 4 weeks in the game, and only bought the north star pack
autumn socket
I haven't spent any money on the game as of yet as it's to buggy and to expensive for what you get I know a lot of people the same way of thinking.
mighty panther
and patiently doing my dailies and missions
and I do not feel the urge to currently spend money on it
paying is for the impatient
autumn socket
I'm ops 19 now @mighty panther and I need 300 uncommon Crystal to level up my shipyard. Took me a week to get from 100 gas to 300 gas to upgrade R&D so didn't build anything or do any research in that time as I couldn't as everything else was done. The game has far to many pay walls and isn't set to help players develop without paying. like you need uncommon for your ships and your buildings. Should only need for one when you don't get them very often.
mighty panther
yes I know your story
you've been here about it before
and it's normal that the higher you get, things get exponentially more difficult
it's how freemium games work
although in this game, micropayment ain't micro
quartz patrol
Neeeeed help!!
mighty panther
@somecyrillicuser, how many slots are free on the destination planet ?
knotty moat
Just booted from game on iPad. Discord was running in background. Running v7.1.10
lilac yoke
@mighty panther On the broken nodes, have you noticed what you see if you select a broken node with a ship in repair that cannot launch? You get some info, usually that the node has 0 rss
mighty panther
@lilac yoke nope, not seen that one
feral stone
Has the chat bug been addressed in here yet? I can’t send or receive PMs, I unable to reply in Global chat or Alliance chats. Keeps giving this notice in all my chats - it also has wiped my PMs. Did all the fancy steps, reset, wiped, cleared cache, localization...etc. ticket was tossed up to support... but... nothing.
mighty panther
text too long?
sleek dew
Isn't that their chat softban?
feral stone
@mighty panther nope.
if I was banned, I’d really love to know why - nothing derogatory comes from me - I’ve seen far worse in GC. Last night a group was talking about incest. Yes.. you read that right. Incest. 😡
mighty panther
read again, he did that
feral stone
@quartz patrol not a bad connection ☑️
feral stone
I read what you wrote - I’m replying that I don’t have a bad connection - 😆
quartz patrol
Try again 😂
mighty panther
with all these bugs, the issue is most certainly server side, nothing a client restart could fix
quartz patrol
Agree
mighty panther
yours too
quartz patrol
Npc?
mighty panther
our server has stuck red enemies 😛
native oyster
?
quartz heart
OK I think I've found a new bug with Northstar...I was trying to mine Ore. But not on spot.. I move to mine gas.. Spot shows me still on Ore mining.. Counter running on ore like I'm mining, but I'm actually mining Gas.
Doesn't change when move out to another spot. See pictures..
patent birch
hollow wadi
no
the counter you are referring to is showing the time needed for the northstar to fill up
as you are mining gas, that time gets shorter
because youhave less cargo left
quartz patrol
Rare crystal daamn, waiting for it for 2 weeeks
mighty panther
his statements regarding bug is correct
patent birch
Still haven't had any rare crystal or uncommon gas I've been waiting ever since the northstar has come out! Thank you @onyx bear
patent birch
Picks up
quartz patrol
Picks up?
mighty panther
I don't see his ship on the mine itself, despite it saying ship-b is on it
quartz patrol
@onyx bear any ideas?
patent birch
The picture is of my northstar
mighty panther
I am talking about @quartz heart 's pictures
they are very weird indeed
server sync issue probably
@quartz patrol I assume you checked all ships are home
just for the record 😉
quartz patrol
@mighty panther ships are home
It looks like my base cannot be fixed after I was staled
I mean, I fixed it but the game think I didn’t
mighty panther
I guess fields of your account need to be modified customer service cannot access
quartz patrol
What do I have to do?
onyx bear
^
@quartz heart you could try a force close restart game
should refresh it
lemme know
quartz patrol
I did, I write them each day for already 3 weeks
mighty panther
you first got the 'clear' localization crap I assume
quartz patrol
I do it 5-10 times per day
mighty panther
and from there 'will be passed to correct department'
quartz patrol
Doesn’t help
mighty panther
@onyx bear got a rough expectation of next maintenance day ?
like days or weeks or months ?
quartz patrol
I tryed my account on other phone, I cleared all my phone
It’s something on the server
mighty panther
and it did not change, yeah, your account has issues then and needs to be fixed by someone with higher access to the player profiles
and more extensive knowledge then the basic desker
quartz patrol
But support doesn’t do anything(
mighty panther
because they don; t know how
they just forward the item to another department where it ends up on the 'mountain of todo'
quartz patrol
Nice) so I shall just delete the game or what? I donated a lot
mighty panther
apply for a job with them and fix the ticket yourself ? 😃
quartz patrol
I’m just mining like lol for 3 week, hell im bored
quartz heart
@JBScopely I did video to try to clarify.. Screen shots attached I'm on adjacent Gas node mining. System says I'm on Ore mining (nothing added to my cargo except Gas) note Ore losses from 50 to 49.. I've forced close and restarted mutiple times..
Of course the images loaded out of order...
quartz patrol
Nice
mighty panther
@quartz heart no need to repost, he can scroll up like everyone else 😉
unborn rose
Do know what they should do? These fed patrol ships really do nothing. They shoild make it so that if youre on a zero node for more than 30 min, the patrol ships will force you off
mighty panther
@unborn rose I suggested autonudge by server when depleted
patrol ships will only act based on your faction status
quartz patrol
Fack it.. tomorrow gonna ask my general lawyer what to do, wanna my money back then
unborn rose
Yea. Some people in my alliance have already been refunded
VitaminTHC, I know. But it would be cool if the patrols did more.
Auto nudge works though
mighty panther
you only care about the mine being usable again and that idler preventing that
but you do not want to waste too much resources in order to do so, nor would you want to piss off that user idling on the mine
unborn rose
Fair enough
onyx bear
@mighty panther tomorrow!
mighty panther
@onyx bear tomorrow you got the info, or tomorrow is the maintenance update, and are you talking cali tomorrow or barcelona tomorrow 😃
onyx bear
tomorrow is the maintenance + server side update, i have details to be posted on #⭐-official-announcements before end of my day
mighty panther
tell your neighbour to setup a public tracker for bugs and feature requests
will minimize the traffic in both this and in the #💭-suggestions channel
- other ppl besides you are able to answer certain questions or pinpoint ppl there
don't use a forum for that, totally ineffective
flat zodiac
I have a bug. Mission heritage site doesn't work inside or outside federation space. No matter how many I kill, i still get 0 kills.
mighty panther
level 21 or higher in federation space
flat zodiac
Doesn't work. Tried it.
mighty panther
'Preserve the memory of the Vulcan syste, by removing the hostiles who trespass in Federation Space' - Defeat 10 Hostiles of level 21 or higher.
flat zodiac
Yes dude, i can read. I went to Priya, attacked a lvl 21 and 22. Still 0
frigid mason
Can I have a supervisor from customer service contact me
mighty panther
I have it open, but not going to waste resources yet on it as level 17
@frigid mason I doubt it
@frigid mason I even tried to contact helpshift directly, they simply won't respond
flat zodiac
Bugs everywhere. The only thing to do is report it and hope they see it
mighty panther
@flat zodiac if they even understand what you try to show them 😛
frigid mason
Yeah I activated a shield last night, and they tell me I lost my shield yesterday morning at 5am.....I am like yeah but what about the@other shields I used during the day
mighty panther
next time when you set a shield, make a selfie of your pad with that screen and todays newspaper 😉
mighty panther
ah, ragequitter 😉
mighty panther
me neither, but I try to do something in order to improve it 😃
frigid mason
My shield was set when i went to bed last night I set a shield and alarm
mighty panther
you need an hour to pee ?
feral stone
So, if you’re banned for chatting via terms of service, but don’t know why or what you were banned for, wouldn’t it make sense to inform the person “hey, you’re banned for a few days”, this is why. LoL. I hate how some Joe Schmoe can make up some bs and report you or twist things, knowing damn well I didn’t say anything to slander or harass anyone.
frigid mason
Also they never helped me fix and issue@of my ship b being transported across game to a bugged node every time someone@tries@to mine it
flint bramble
There’s 14 two star gas nodes that are not functioning in Elona. This needs fixed soon!
mighty panther
as announced by @onyx bear , server maintenance tomorrow, USA/Europe between 18:30 - 23:30 GMT
frigid mason
And vitaminthc....I was raided and according to scopely logs the raid@happened between the time I shielded and the time they said I hit a miner
mighty panther
maybe the log entry of your shielding got lost in the sea of server bugs being adressed tomorrow
native oyster
Were you mining?
mighty panther
as long as he does not attack a player when his shield is up, it should stay up
native oyster
Yea, as long as.
onyx bear
reporting my own bug, original dates were wrong, i amended my announcement, apologies
iron cliff
The Nero crew is broken and Burn does not chain. I activated Burn in round 3 but didn’t activate “Joy in Vengeance” “Feel the Heat” or “Watch the World Burn” in round 4.
Then I got hung up on by in game tech support chat
silver ice
Is anybody else getting the “race to 20” event when they already are Ops 20?
ancient kelp
Yes. Get any building to level 20 and you’ll get the rewards
knotty moat
Booted out of game again. iPad. Was scanning ships. No other apps open.
split spade
Forgot to wipe it 😛
exotic pebble
So, I just upgraded my defense platform B, went up a couple thousand power, but it didn’t count toward the current module upgrade event.. I reset localization and tried opening client on another device, but still nothing. Happened on iOS.
autumn socket
@exotic pebble this used to count but support said this was a bug that has now been fixed and shouldn't count
native oyster
Docks and guns dont count
exotic pebble
Oh... that stinks.. thank you for the answer
knotty moat
Booted out again. Was in the middle of an attack on a red Pakled-20 ship in Kepler-018. No other apps open. ipad.
native oyster
@knotty moat rest assured, they are working on it 😂
Game is close to unplayable what comes to battles currently with ios
knotty moat
I hope so. I'm logging every time I get booted now.
native oyster
So need to keep mining and lurking
Cs has told there’s an update coming which should fix things. Last time they said the same and the problems of crashing became worse... but I have thumbs up this time they succeed. 😃
quick idol
😬
bitter current
😂
native oyster
One of our guys had a bit over 15 minutes for that
I dont even understand how that is possible
What needs to be done wrong to get a simple 10 minute timer to be above that
hollow wadi
that happens when you open the chest 5 minutes too early
native oyster
🤔
native oyster
Yea I kept wondering how I was so stupid not to understand that...
i had to look not once, not twice, but thrice!
knotty moat
Booted out again. I had just tapped the chest to get the 10-minute box. No other apps open. ipad.
long oyster
@rapid mantle , T’Laans XP bonus for hostiles is her Captain Maneuver and as you did not have her as captain you did not get the bonus.
rapid mantle
@long oyster t'laans is the captain, and frank Leslie 20% bonus aboard a battleship is not working either
quick idol
Have u tried clearing your localisation cache? Profile, settings, clear cache
lavish hatch
I'd had that for ever.... also officer and ship notications.... but i don't wanna build new old ships/ upgrade officers willy nilly. ^_^
bleak pilot
I have it’s still doing it
native oyster
Game keeps crashing on iPad several times a night, clearing the locale does no good
astral gale
I have had the same thing forever - mine used to say 8 and when the time clicked over and reset 9. Then after the last update it was showing 1 when the dailies reset. I think it is okay now after a full reinstall on IOS, but be aware that you will lose notifications with the current client version on IOS.
I have the same with my Officers, there is always showing 1 when there is nothing to recruit or promote and has been doing that for the past couple of maintenance and upgrades
dry obsidian
How long does support from scopely respond?
I cant upgrade my my science lab to level 31
slow flax
How about letting me get to OPS 19 first?
astral gale
don't worry, you get the same when you get to ops 26, it keeps prompting for ops 28
haughty basin
The wrong faction dailies showed up. It should be Klingon and Romulian.
winter valley
Can someone please help me delete my account for stfe? Please....
mighty panther
contact support, they are the only ones who can
vague acorn
My game crashed last night and I still can’t get back into the game. It gets to 25% and will not continue loading.
onyx bear
@haughty basin seems like it, did you file a case to support?
faction dailiy missiosn should start popping at +500 rep
mighty panther
lol, I hope the fix today will also address translations in error notices
coz I don't know what game_world_error_1 means 😛
mighty panther
2:30 remaining till update
ivory cave
@onyx bear whats the point of filing a case to support. December 12th I opened one with pictures and details that I could no longer upgrade ships with time, only by paying you guys gold, 2.5 months later and almost 40 emails back and forth I get NOTHING but we’re looking into it and please continue to enjoy the game :/. The game is so broke filing a case report seems to be only so you can get an auto generated response to say they are aware and looking into it? Has anyone here actually had them fix their personal major problem by emailing tech?
mighty panther
@onyx bear btw, those 5 hours are needed to update the entire serverpool, an update to a single server takes around 2 hours
@ivory cave , there is a server maintenance round in 2 hours, mostly server related bugs, maybe your fix is in there too?
ivory cave
Q2 when he was here. “Escalated” my problem almost 2 weeks ago and I haven’t heard anything since.
mighty panther
@ivory cave so please, wait what that update brings, if you still got that issue, report back here, and JB can put it on a list with remaining stuff
escalation just means you are put on the top of a pile of todo for another department
they have so many issues still to adress
umbral cypress
@onyx bear I take it Barot's skill is bugged and not working?
ivory cave
2.5 months of being stalled out with no responses except there’s nothing we can do, nothing we can compensate you for just enjoy the broken game (after they take your money) is no way to run a game.
mighty panther
there are bugs in the game that are present way longer
onyx bear
officer perks are top on the list of bugs to be fixed, once this update clears outof the way, i'll have more press on those, thanks!
mighty panther
and yes, helpshift who responded your tickets cannot do much
@onyx bear how about publishing release notes together with the announcement instead of waiting till during the update
@onyx bear , and I assume this update does not come with a much requested client update for ios/low memory devices
onyx bear
please do make use of appropriate channels
native oyster
@onyx bear what to do ... i got ios 12.1 and dont have tue game in my notification list on my phone, i dont get notifications of the game
onyx bear
let's not dilute the bug reports, will be harder to gather the related input and to offer assistance / troubleshooting, cheers
fair canopy
Hi, just reinstall the game on my phone (iOS) because I was having a notification bug. It keeping notifying me but nothing was showed. Now after reinstall the game, it doesn’t appear in the Notification Center.
@native oyster ahh same here 😉
native oyster
Tyo me too haha
mighty panther
so you would want this in #💬-general-feedback ?
native oyster
I reinstalled so much times the game but doesnt appear in the nofitication center
onyx bear
can you guys affected by this notifications issue please post a screen of your user id
i'll follow up, thanks
mighty panther
@native oyster , did you check the notification settings itself ?
onyx bear
thanks for that
mighty panther
@onyx bear I turned them on here now to see if I have that issue too
native oyster
@onyx bear yes but its not in notfi center on the phone (ios)
mighty panther
I do see it in notication center on my ipad air
native oyster
I habe this game on my ipad too
mighty panther
and there it works ?
native oyster
Maybe thats the problem, maxbe the game can be only on 1 device in the notif center?
Im watching
mighty panther
you use the same apple id on both ?
native oyster
Yes
mighty panther
depending on how push messages are sent, this might indeed be the issue, but then, if notification is enabled on both, it should show at least on one or even both devices
if the badge/notification is app generated, then something else is wrong
mighty panther
nope, I don't use a phone made using damaged fruit
native oyster
😅
quick idol
I use 2 devices. - iphone and ipad. Notifications do not work on either device and STFC is not even listed in apple settings for either device. Not suprising it doesnt work when apple knows nothing about it @onyx bear
Not great for someone with 200M rss. Fortunately im on 24/7. Lol
And are you sure its a smart ID to put our gamecenter IDs in a public forum? I dont
native oyster
Mono okey so i have to delete the game on my ipad and reinstall on phone and all is okey?
mighty panther
those are not game center id's, those are the last digits of your client id with their servers 😉
quick idol
My settings has my game center ID in it. Aswell.
mighty panther
also, I do see STFC in my notification settings of the control panel
quick idol
I dont, nada
Reinstalled many times. Never appears
Since client uodate 2 back
Hoping next week fixes it
mighty panther
so since the last client release ?
native oyster
Me too since the rollback
fair canopy
Me too, notification were working fine before the update. And before i reinstall the fresh updated app
quick idol
Same on iphone, its just missing from notifications
mighty panther
looks like at least something works for me that doesn't work for you 😛
fair canopy
😂🤣🤧
mighty panther
the setting should be added through something like a register call with ios
somehow that fails with you folks
if you wanna experiment and got plenty of time, I'd really would like it if someone could test if it applies on a factory defaulted one
see if it might be related due to clutter left on the phone
native oyster
I dont wanna reset my phone xyd
mighty panther
I know, it's a harsh request, thats why I said: wanna experiment and got plenty of time
native oyster
Ah u?
mighty panther
it works for me
quick idol
Have you deleted and reinstalled?
Do you have multiple devices? And apple, right? @mighty panther
mighty panther
delete and reinstall ?
mighty panther
hold on
quick idol
Then we know its current package
mighty panther
deleted and gone from the notification list as well
mighty panther
starting
quick idol
GL!
native oyster
Lol
quick idol
😬
Theres your answer. Package is fcked @onyx bear
Hopefully itll be fixed next week
mighty panther
@onyx bear I can confirm the notification bug is with the new client version, did a reinstall
quick idol
Tbh, i thought @native oyster had already said they knew about it, so was surpised Jb was asking for individial IDs
mighty panther
thx mono, this also shows me a lot of other things I kinda consider a bug
last read states are kept client side
had to waltz through my officers and missions again coz they where tagged as updated
native oyster
When @onyx bear say sonething? He got our ID
mighty panther
personally, I don't care about notifications
past loom
Personally, I do lol
In regards to one of you questions @mighty panther I have the issue on a fresh install on a new phone
mighty panther
yes, it is with the latest client version
did a reinstall and now I have the bug too
peak lagoon
Iphone 6 (64Gb) IOS 12.1.4 Constantly throws out of the game, often when attacking or scanning the ship!!!
mighty panther
@peak lagoon known, it happends randomly on anything, also an issue with the latest client version
mighty panther
it's the client itself having issues, not ios version dependant, I think parts may be related to the unity render engine, parts might be fixed with the server update today, as they happen mostly after a call is made by the client to the webapi
peak lagoon
Today already thrown out))
mighty panther
we've been thrown out since the new client version regulary, you're not alone in this 😉
if I don't have at least 20 crashes a day, my day ain't complete
peak lagoon
Sorrow ((
mighty panther
@onyx bear In regards to the self causing suspected ddos attack that will occur in a few minutes, could you ask noc to keep an eye on that ?
lethal walrus
Cloaking device implemented? 😃
vague acorn
Still no ability to log in, base not shielded because game crashed, I didn’t exit game willingly. If I uninstall and reinstall how do I get my account back?
mighty panther
@lethal walrus no, small ship on it probably, scan it
oh right, you can't, alli member
lethal walrus
Where do you see the scan option or the tag of a player on node?
mighty panther
@onyx bear I consider it a bug that you may not at least 'scan' an alli member, only disable the attack button in that, otherwise, consider it a change request
@vague acorn your account is bound to your device providers id (apple/android account), reinstalling the game will still keep you on your existing account
north shard
Vitamin I second the ability to scan an ally. It helps to monitor them to ensure if they are showing resources or not and warn them
hearty agate
It’s minor... but thank you for fixing the audio bug! I am so happy that the music stays Off when I turn it off. Thanks!
void lake
Raiding stations half the time you go 1 over cargo or 1 under cargo, disables the hurry home officer ability and makes for nice 6 min rides home
random urchin
@onyx bear I have been mining for 3 wks and no uncommon is this by default to pay you money? It should show a little more often.
lavish hatch
@random urchin idon't mean to be rude.... but you mean refining or mining? also what level are you? And what level is your refinery?
gloomy umbra
Still no mining node fixes?
surreal widget
Please fix mining nodes. Some systems have more than a dozen dead ones. I think the time has passed where it is no longer feasible to suggest this problem is user or device specific. Nobody ever uses the same nodes - they are always unoccupied. doesn't that say it all?
kind knoll
@onyx bear can the zoom function be fixed so players don't have to zoom out every time they leave the star system. Make it so the screen stays at the same zoom lvl it was when you left it.
random urchin
@lavish hatch Refining. I have been refining every 9 hours and do not get uncommon I just got level 16 and my refinery is 15.
onyx bear
@kind knoll i can relate 200%. logging it.
violet heart
@kind knoll the workaround i use for that is get it to the view level i want, restart the app. most often it will stay at that level or near for a long while before i have to repeat the process
have to restart often anyway since help request stop coming in after a while
south bronze
My workaround is: get zoom level, then go to Galaxy view, then back into home system. Should stick for a while after that. I'm in Android.
kind knoll
@violet heart i have tried that , different game platforms work differently. Bluestacks manages to stay stable for about 4 attemps but Nox zooms in to max everytime
violet heart
oh i hadn't tried Nox
kind knoll
I use bluestacks for my pay to play account, Nox is used for my free account that i use for mapping and data finding missions
lavish hatch
@random urchin that's strange.... but yes you start getting more consistently at 19. (I could sense the difference (that might also be the last patch) "shrug" keep at it. It will drop eventually.
mighty panther
@onyx bear so actually NO bugs are fixed today
@onyx bear based on the changelog you just posted, those are all cosmetic changes and addons
lavish hatch
Fyi... i'm a full f2p player and i too have had days that i got no uncommon. So it's not unlikely to happen. But for 3 weeks... is luck worse then i've ever heard.
random urchin
@lavish hatch I used to get them 1 or2 at a time a few days apart, but then an update came out and then nothing
lavish hatch
After update i got them a lot more often... -_-
It's obvious.... i stole your luck. 😂😂 but in all honesty all i can say is get it higher and keep at it.
Although you did give me an idea for a suggestion. 👍
onyx bear
@mighty panther corrected, the bugs mentioned are fixed with the actual client coming later on, as mentioned in notes
while other infamous bugs are being tackled, more press to come next week on those
mighty panther
those bugs I really care about are NOT mentioned in your announcement @onyx bear
onyx bear
i'm aware,those you're after are liking in the batch to be announced
we discussed that
mighty panther
and not just me, but almost everyone at least on our server, some bugs exists for months and have not been addressed, yet new potential bugs are introduced
cursive trellis
The bug problem has been identified and due to Q it may not be able to be fixed. Sometimes they just get bored.
mighty panther
@onyx bear please note I am not angry with you personally, you are simply bound by the information you are allowed to release
but for us, that information is too simple, too late in most cases, and not well spread, ppl have to seriously look around
woven canyon
No mention of fixing mining nodes where half the system doesn't work
mighty panther
@woven canyon ,we have a system where only 3 mines work
woven canyon
I feel ya @mighty panther frustrating
onyx bear
btw i take no personal offense... as an avid gamer myself, i can relate.
please know that the eam is fully focused on those, we'll deliver step by step update on those, starting next week
mighty panther
@woven canyon, you get used to those, but the stuck npc bug we have prevent ppl from accomplishing missions
onyx bear
and on my side i'm pushing additional pressure where can be 🖖
north shard
Along with the broken nodes. Any updates on the mining speeds with the server/client mismatch
mighty panther
@woven canyon, none of the npc work on Rigel for example, so missions where you should kill a certain amount of enemies there cannot be finished
@onyx bear as suggested, I strongly advise to push for a trackersite, where we can look etc, so we don't need to overload you with known info 😛
woven canyon
I gave up on missions, twice the strength of my ships, we shouldn't be getting such mission in the early stages
mighty panther
I don't mind those
vivid bronze
@mighty panther my f2p alt is probably on the same server as you, re: Rigel hostiles all ghosts
mighty panther
is the top left g3 mine on davidul (romulan border/neutral zone) broken for you ?
vivid bronze
will tell you when game's back up 😉
exotic sun
game back on
dull ether
@exotic sun haha good one
vivid bronze
it is
exotic sun
well mine is working
dull ether
Not my server yet
vivid bronze
correct, right now
subtle lagoon
Hey, i have a question to all of you from different Servers.... have you problems with ghost ships on low maps and up? When yes pls subscribe.... we have big problems on ours and cannot finish some missions of that problem 😉 Ty 😃
molten stream
Yes
vivid bronze
yes. see Vitamin's msg about 10 upwards from yours @subtle lagoon
subtle lagoon
i have reported so much, but still that problem since 3 weeks :/
molten stream
CS doesn't care. They don't even bother to read your concerns in thier entirety. Which is evident by how of topic their responses are.
odd bramble
@onyx bear why is it in every patch you seem to be totally incapable of fixing the mining officers and the mining ships? How hard is it to fix a calculation?
vivid bronze
@mighty panther all mines I davidul top left bunch are ok. top alliance is XXX.
mighty panther
ah, server back up ?
mighty panther
yay!
@vivid bronze , do you see my base on [S:1012246624 X:444 Y:449] ?
Thats Vemet, left to Kepler
check GC, is your name here being mentioned ? 😛
oh lol, the patches seem to have fixed one thing
all of sudden I finished 'Heritage Site'
which I am actually sure, have NOT completed
onyx bear
yep "heritage site" and "excess" (killing hostiles) had an issue with their description
they completed both for me too
mighty panther
so they marked them complete for those that had the last part of it open for quite a while
a 'bug' I like 😛
yup, excess too 😉
the description was fine btw, I think they just made an error in defining it in the game correctly
onyx bear
(there was a hostile lvl discrepancy in desc)
leaden drum
@onyx bear U.S.S Saladin doesn’t increase in power when completing upgrades. Shows the power it should increase too and then when you complete a section it reverts to previous power.
onyx bear
any inquiries hit support please
summer fossil
@onyx bear Grade 3 Ship Research does not provide 10 blueprints for all Grade 3 Ships
serene holly
The game has lots of bugs, I’m constantly restarting it. Lol
outer bridge
hope hostiles are now working on my server... cannot farm dilithium other way than fmining since no hostiles that have dilithium are targetable on my server for a month lol
and cant mine because you get killed in like 5 mins...
sharp prism
I seemed to have been attacked while shielded, and I have no history of any station attacks in my history, now hours later.
autumn socket
Is this meant to have been fixed during the last patch @onyx bear or is this something not known?
onyx bear
not know to me at least
i'd advise to file a ticket with our support for the time being, let me know cheers
autumn socket
Already done @onyx bear haven't been able to see what's needed since the event and can't remember what is needed to build it now.
mighty panther
@onyx bear [BUG] Mission Ultra Recruits in Officers -> Recruit
outer bridge
ohh what do you know... hostiles are STILL BUGGED
onyx bear
screenshot? user id
please do hit support with it
they'll enquire at tech lvl
what's the atcual issue? no button to pull?
vivid bronze
Rigel on the server where VitaminTHC plays = all hostiles are frozen and unattackable
sharp prism
@onyx bear no attacks in history, was in 8 hour window of shield, and yet all my resources are wiped.
onyx bear
approach support please
sharp prism
I have, just was looking here to see if known.
vestal dome
@onyx bear where are ultra shard in officer recruitment ?
onyx bear
known, team looking into
slow mauve
@onyx bear On recall from another system ships will say 0 seconds, the recall progress bar is filled however ship is "on top" of station. Sending the ship away from the station and then recalling until the ship inters is how to fix
also, ships on recall will stay in the system and appear to move slowly across the system until dissipearing
slow mauve
look at announcements
woven canyon
@slow mauve thanks
hollow wadi
it is 👍
onyx bear
🖖
mighty panther
restarting client as I see the 'claim' button for chests being greyed out again
narrow rivet
My app won’t load past 25% does anyone else have the same issues?
mighty panther
guess some parameters where missing in the data sync
@narrow rivet tried forced close of the app?
narrow rivet
Yeah I’ve done it 5 times
native oyster
I have the same problem
mighty panther
which device ?
native oyster
iPhone
serene saffron
@onyx bear When is bug city Bellas going to be fixed? at at least 30% of the nodes are not functioning for ages..
mighty panther
he's gone
and non operating nodes are server specific issues, not every server has it
the mining bug exists for months and I think it's the cockroach devs are trying to kill, and these creeps survive nukes!
I can assure you mines are not the object, devs will use to count in order to get some sleep
throws a broken mine @native oyster and expects him to start shivering
@native oyster could you perhaps share any insights about that issue haunting you for months ?
loud cave
Yes please, there are broken mines everywhere 😦
mighty panther
@native oyster I assume mines are objects bound to the space map, with a separate table for accounting, and a separate process looping through them, keeping them restarting
now with broken mines, the servers send the object data, and something in there is sometimes incorrect, haven't tested if the serverside fixes addressed that
now somehow, the state a mine is in might be registered in a wrong way, and you seem to have no way of detecting if a mine is broken, except for the fact, that according to its logs, it has not been used in quite a while
if you would combine that, correlating it with the flight logs, that should show, this mine should have had a request to attach in order to start mining, and you see it happening after 'last_update' of mine, that mine is clearly broken
you can apply the same logic with npc's, if they do not move, they are broken, and are in need of an update
a simple field in the database using on update current_timestamp or similar can help a LOT in finding issues
if you know an npchas not changed its flightpath, it's broken
if several users try to attach to a mine, and last_updated still doesn't change, it's broken
or it's amount
blissful badge
mighty panther
what should be wrong there ?
blissful badge
Sorry I’m posting this as a bug @onyx bear but hostiles are dropping very little trit and dil, yet my B’Rel costs 230k trit and 20k dil to repair. Basically it’s $5 per repair making it severe pay to play.
It doesn’t seem to be a sustainable mechanic for most
I know the herd won’t catch this for a while but better to address before they do
mighty panther
still doesn't make it a bug, but a choice turning out to be debatable
blissful badge
@mighty panther Neat.
pastel breach
Ship A hangs over 1+m before its home
umbral cypress
@onyx bear is the new daily event thing for feds bugged?
pastel breach
I get the same buggy counter
valid charm
@onyx bear Bug on iOS client, while viewing jelly,
and when back is pressed, right info window still hangs around
urban bridge
Negative points after using 100lt
valid charm
@echo sparrow I noticed it many times even before the update. I also noticed hostiles warping out. Not sure if it is by design or bug
cold yacht
Another negative points from donating.
tame burrow
I contributed to the Romulan reputation event and I got negative progress too
valid charm
@tame burrow Thats what you get, for siding with Romulans 😛
terse lodge
rugged aurora
I got negative points for contributing parsteel to my alliance
valid charm
Looks like a clear case of variable overflow
echo sparrow
@valid charm same my friend but was hoping for ok praying it was going to be better lol I know what I needs to be done lol
native oyster
valid charm
Same, given that game is still new (3 months), it will take some time to iron out all these teeny tiny details
native oyster
@native oyster @onyx bear how is this possible? Both dailys are equal and other gives 2250 and other 4500
echo sparrow
@valid charm teeny tiny lol more like problems lol
native oyster
@echo sparrow can u put the memes to memes channel
native oyster
Thanks, no offense but there are serious bugs and all the unnecessary stuff is causing the actual bug comments to disappear
timid tartan
So, I joined the events for spending rss for both romulan and Klingon as I'm positive on both factions and now both events have disappeared from my event log. What should I do?