#👾-bug-reporting

1 messages · Page 185 of 1

dull maple
#

Same as some above already reported. Game is currently unplayable on iOS for me.

flat marlin
#

Unplayable on iPhone. Phone heats up and battery drains quickly. Deleted the app, reinstalled, same issue. Shielded and deleted the game. Hopefully <@&509690795536941056> will announce a fix soon!

keen plank
#

Hi, My IPad have this picture after my cube get kicked out of Mirror space. Hope you can fix this

placid sapphire
#

Sooooo i can't join solo armadas with more than 2 ships, no matter what i do.

karmic crown
#

which solos

placid sapphire
#

bajoran and borg, tried both

solemn comet
#

Thank you scopley for breaking the game more , now game locks up on various different screens making it far more impossible to play the game. The game has really gone way down hill and gotten far worse then it ever has been in the first year of its launching. Never in my life have I played a game that just gets worse over the years then getting better. Talk about some inconsistency and bad choices. For saying you want players to have a better more enjoyable experience with the game your going and doing the wrong things making the game far worse then it ever has been in its 6 yrs of release. It’s a shame

dull maple
#

iPhone get very hot and game is totally freezing trying to do waves. This is the worst performance ever in the 5+ years I’ve been playing this game. Sort this out .

ashen escarp
#

8H00 qu'il m est impossible de terminer le chargement du jeu sur PC Windows 11.😡

crimson storm
#

Absolutely disgusting lags, lockouts, and bugs. Makes game unplayable on Android device

tranquil badge
#

👏🏻 Bravo on another successful update … new bugs 🐛 to play with … 🤣

solemn comet
#

This is how bad your game has gotten, each screen was up long enough for me to to take screenshots of in order each lasting several minutes. Talk about a downward spiral for this game. It’s not on my end either since I don’t have these issues with any of the other games I play on my phone just this one. Which means it’s all on your end scopley and all this is after doing the latest game update.

steel furnace
#

Bad lags every time I attack ship the game freeze on how can do my dailys or events while this happening 😤

crimson storm
#

Instead of coming out with new content.....why don't we have an Arc being " fix the bugs and lags 1st" event....maybe then you'd be fine

steel furnace
#

Scoply needs give us 24 hour sheild and they can have 24 hours fix this big problems also free gift for everyone

crimson storm
#

Ppl wonder why I am f2p....well here's why I don't pay

neon fox
#

Unplayable.
Please send interns back to school and pay real developper with our money w

low fern
#

just a suggestion, Scopley, but maybe you should skip a month of new content and focus that month on making sure the baseline stability of the game is 100%. .. I think it would be a better month update to have ALL the wrinkles ironed out before we get new content.

granite token
#

Game is useless trash 🗑️ it's completely unplayable

patent horizon
#

Quick theory test: anyone experiencing the performance issues on a newer server? or anyone on an older server not experiencing?

charred sonnet
#

S100, lag outs on Android and windows. Can't play for more than a minute or 2.

flint nymph
#

More like 3 months of no new content just fixing underlying game stability

patent horizon
rain escarp
#

S67 lag and freezes

low fern
#

s13 is unplayable

charred sonnet
patent horizon
#

i've never had the problem so.. curious

unborn crescent
#

Exactly the same happened to me as formada arm starter.
I was not even the smallest in power.
Starring solved it (game restart didn't), so I did not have to find out if it's "only" a visual bug or not. 😬
And it is not only for krenim formadas, for regular armadas, too, as I hear it.

next bone
#

My iPhone is running hot, draining battery like no tomorrow and lagging like mollasses all day since the update. I see I'm not the only one in this boat.

olive sage
#

My ops 29 and ops 33 accounts haven't built the Borg Cube left. Both ops 29 accounts have Borg Cube BP's available in the event store My ops 33 account doesn't have BP's available in the event store and hasn't gotten any BP's by any method. Is anyone else experiencing this issue?

nimble cove
#

Been an issue for a couple of days now but I cannot collect the mats mined from the Star Base without a reset. Doesn't even show it has mined anything without a reset.

crimson storm
#

This has got to be the absolute worst issues ever gotten after a maintenance. Unplayable, uncontrollable, lockout ever. Scopley should be ashamed of themselves for this. I haven't even been able to be on more than 5min before freezing, being kicked off, connection issue, or whatever

rain escarp
crimson storm
charred sonnet
olive sage
#

@patent horizon, I have 4 accounts on separate devices on Server 31. My Chromebook account is eternally laggy, but it's a decidedly low end machine so the performance issues are on my end. The accounts on my REVVL tablets generally aren't too laggy, but they're only ops 29 so they're not too bad most of the time. My ops 51 account on my phone does get laggy at times but I expect some performance hit due to more objects being drawn.

boreal whale
rose wraith
patent horizon
boreal whale
#

Mayby the should trown in pac-man to eat the bugs🤪

patent horizon
#

it's also basically impossible to acccurately simulate real user load on servers with synthetic testing

#

users do really weird stuff that isn't ever anticipated haha

rain escarp
modest plinth
#

Eu162 absolute joke. Can't play past 30 seconds befoee crashing. Highliting systems and doesn't even give you the option to warp

quaint crypt
#

I am finally able to get back in and play with the Windows PC client now. I had tried uninstalling and reinstalling 4 times, and it didn't work, but after manually deleting the leftover folders AFTER the uninstall, it finally works now. I guess 5th time's a charm, LOL. 🤣 I hope I remember this needed step next month. (You would think the uninstaller would remove these files, but it doesn't.)

valid ore
#

Game is unplayable. It freezes everytime I try to collect something, I can't even get a ship to mine, the button is greyed out.

hard rain
#

Absolutely unplayable garbage on Android right now. Game crashes, freezes or loses connection after about 30 seconds of logging in every time.

low fern
#

I'll be expecting a massive "oops, we broke the game worldwide, so here's a massive compensation chest for your troubles"... as soon as you un break the game scopely

native oyster
elder kernel
#

Able to log in, but freezes on every claim. Android. Server 55.

tiny raft
#

They can give us a millioj lat plus unlimited resources but that wont take that awfulll taste in my mouth of disgust.

🐒🐒

tidal fossil
#

iOS version M75.1 has completely bricked the game. When I can log in it crashes and freezes and I have to restart it every 30 seconds. All I've tried to do is collect the various daily free items and I can't even do that. I have done everything I can on my end but the version is completely unplayable.

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@vocal crystal you need to roll back to the prior version on all platforms. You have a massive flaw and need to revert now.

quartz field
#

Always test in PROD. Always.

loud relic
#

February Choice Rewards are giving Epic 5* Crystal but not Ore or Gas

finite rapids
#

No on bajoran favor for 4 day

scarlet cypress
# loud relic

that's how battlepass rewards have been for basically ever

scarlet cypress
chrome cove
#

New bug report: Mid-month patch seems to have moved the armada starter from the top of the list to the bottom of the list. this is making it really confusing in trying to figure out who is and who is not actually in the armada

finite rapids
#

No on I get zero 24 hours

low fern
#

server 13 here. still having freezing issues after performing 2 to 3 tasks... ie claiming a chest, switching from external base view to interior or from system to galaxy,trying to open the event menu, etc. cleared cache, relogged into to google. play android ver 13 Samsung galaxy A32

keen hemlock
#

I keep getting stuck warping ... takes a restart then my ship appears back in base ... 3 times I tried to get to a G6 system and gave up and shut the game down 🤬

hallow sedge
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Server 21, ever since the update I have been unable to even get into the game.

#

I hit 70% and then it hangs

lucid tendon
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Mine still freezes after a few minutes. Takes longer to reboot etc, than I get to play. Just terrible...

charred sonnet
#

And the lag is back

craggy kernel
#

Riker's 100% buff per round vs armadas isn't working against the Krennim Formation Armadas. Is that intentional?

queen wraith
scarlet cypress
charred sonnet
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Still not getting points in FKR event for armadas.

craggy kernel
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Even with the Reletivity and the DTI at lvl 30, I am only seeing about 800k damage per round vs the Formation armadas with no increase at all per round. As I understand it, Riker's buff should increase all damage by 100% per round vs armadas. At least that is how it has worked vs normal armadas.

mellow steeple
#

Anything generic or “invading entity” will work

craggy kernel
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The officer's buff is showing in the log as activating vs the Krenim Formation armadas.

placid hedge
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Game is running worse than ever before for me (I’m on iOS) @slate wind

humble sequoia
#

New Bug, Who Dis? Armada Leaders shown being bumped in the Formations, even though they cant be.

scarlet cypress
hallow sedge
#

So far at 12 hours+ with the game unplayable and not being able to get into the game.

regal juniper
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Game still freezing and crashing out, (randomly closing itself) how is anyone doing events, kill 2 hostiles, restart kill 2 more?

low fern
#

AGAIN, why on earth would you post info about alliance tournaments when you HAVENT FIXED THE CURRENT ISSUE of rhe game being unstable and unplayable for over 12 hours now, scopely?
What is the major malfunction? why can't you fix the game before announcing future events?

queen gust
#

<@&509690795536941056> I don't know how Scopely dev's manages to do this, but they made the game virtually impossible to play. As noted, I haven't been able to play on my MacBook Pro for almost a year now, but today's update my iPhone heats up instantly and I can't even play for more than 5 minutes. This is absolutely atrocious.

#

most likely. if you can't play the game... then you have to quit

carmine flax
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I'm on a Galaxy Tab S8+ so I don't think it's a spec issue in my case at least. Seems like client connection lag when opening chests, refinery pulls, opening chat, pretty much any action within the game caused the yellow wifi icon to appear. Just started after downloading today's mid month patch.

regal juniper
#

Way it's going game needs a PC memory of 5gb or more. So really sunsets every mobile device in existence.
Why push a PC update to android and ios users

#

Out of memory app is force closed or simply restarts phone.

And yet bigger games run fine for hours.
Stfc lucky if you get 5 mins to 20mins

dark spear
#

The cooldown time of the Voyager's advanse sensor is no longer displayed

regal juniper
#

Faction store update... You know one tried pushing last time and had to revert, guess what they tried again... Still not working.
Now it's affecting refinery and any chest collection etc.
So yes instead just affecting faction stores now made worse

gleaming shell
#

Game keeps freezing and device is getting hot. Can't even target ships after 1 or 2.

#

This is so frustrating.

lethal ember
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iOS 14 pro max. Latest update. Stuck here. WiFi and cellular. Just started. Thank god I threw a shield up

queen gust
tropic palm
#

It's been reported in all iPhones throughout the day.

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Need a comp chest since I can't do my events. Took me 4 hours to claim all my faction and refinery bundles

granite bane
#

crazy lag on my ipad all day.....almost unplayable

#

every other app is fine and working well

queen gust
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@slate wind do you know if the dev's are aware of the issue with iphone users after this latest update?

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haven't done it yet... will try later when i'm less frustrated

karmic crown
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they know

slate wind
gleaming shell
#

It's happening on Android too. @slate wind

regal juniper
#

Anything refinery or faction or any those buttons force closes app

slate wind
gleaming shell
#

@slate wind accepted

regal juniper
#

You know that refine/faction store update you reverted cos caused these issues. Why include it in this new update.. And not even remove it.. From the update, it's still broken... As it's causing exact same issues why you reverted in first place...

hallow sedge
#

iOS and android here and neither work for me

gleaming shell
#

I can get into game do one or two things and then it freezes. @slate wind

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And my device gets hot

regal juniper
#

Can't access any refinery or faction store without it crashing app same as b4 when you tried pushing it

gleaming shell
#

Did someone suggest that this was a PC update pushed to Android and IOS? Phones don't have the RAM for that.

regal juniper
#

Ignore faction or refinery it's fine till you need to collect chests ie event rewards...
This is server issue not a device issue... Server has issues tells device close app cos exception

#

But let's continue with planned arena test.... While game is unstable

hallow sedge
gleaming shell
#

There are people on my server having no issues. Idk how. I'm. Not gonna get to finish any events BP or otherwise if this continues.

hallow sedge
#

Same, in-fact one of my alliance members has been getting raided for the past half hour or so and can’t get into to shield

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They shielded and now is their usual play time

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They usually time their shields to drop while they are on

gleaming shell
#

I have two days left on a 7 day shield. Hopefully this doesn't go on that long.

hallow sedge
#

My shield drops in about 3 hours or so

queen gust
#

i can only log onto for 2 minutes before phone overheats

hallow sedge
#

iOS once updated you can’t install the previous version

gleaming shell
#

Same on Amdroid now. I tried that already

tropic harness
#

Tournaments need to be SHORTER not longer change the plus to a negative one for a better experience

olive sage
#

@slate wind, it's not all Android devices. I've been playing on my REVVL 7 phone and REVVL tablets for a considerable amount of time today without excessive heat buildup.

gleaming shell
#

@wind raptor there is a way if you're deleting all files through Powershell. You have to delete the entire directory using the -r (recursive) command.

woeful veldt
#

My phone just burst into flames. Gonna need a new one sent over

gleaming shell
#

@wind raptor scopely sint the first company I've encountered that doesn't do a good job with uninstall clean up.

viral oracle
#

Check the data size of your games.... somehow mine was 22GB ...
After ensuring I was signed in via the Play Store (Android),
I cleared Data and at least so far .... the game is running

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I have NO idea Why it was 22GB

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Yes

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Again this is ANDROID .... I have no idea how things work with Apple

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Yes ... though I am here texting and not playing ... but at least when I logged back in things were smoother

hallow sedge
viral oracle
elder kernel
viral oracle
#

@wind raptor in game in General settings clicking that will either log you in or verify you are logged in

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But first thing I'd do is look in your device care /storage and see how much data space the app is chewing up

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If it's a huge amount ... (multiple GB) thus might be worth a try

wary linden
#

I use android still the freezing game problem is not fixed [eu104] AS I posted also earlier

tidal fossil
#

Don't try and upgrade officers or buy shards. There's a bug that wipes out all the shards for the officer when you get the last shard needed. I've opened a ticket for all the good that will do.

#

I finally fixed the freezing problem in iOS by deleting and reinstalling the game, then resetting localizations.

tropic palm
#

With the overall intermittent unresponsiveness across all platforms the game should have been put in emergency maintenance. There will be many unable to complete any events that launched today, nor will they be able to claim refineries and other daily bundles

regal juniper
#

Sorry person you are trying to connect to doesn't seem to be available (database sever) please check your connection and try again later.

Ie. Logs you in loads the ui sends checksum to server. Server doesn't respond app freezes and crashes.

queen gust
low fern
#

so my tablet works fine with the game after update, but nit my phone. both are Samsung galaxy equipment

viral oracle
#

Sorry thought you were questioning..

plain musk
#

Getting crazy lag on iPhone, especially when switching screens, usually with opening animations, which I have animations reduced.
But even when switching from system to galaxy view.

viral oracle
#

None the less , clearing my data worked ... I just ran a full mirror run, multiple screen claims and changes .... not one freeze

wary linden
strong hearth
#

On android Pixel, was getting freezes every 10 to 45 seconds, clearing storage has worked for me so far. 10 minutes no freezing.

queen gust
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just checked on my iphone... the app was taking up 23 gigs!!!! I deleted the app... waiting for the phone to cool down and charge... will update here after i re-install and see if that helps for iPhone

sinful siren
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after fewvklicks it end there... try to open a menue ( this case chests) lost all yesterday exept the chests (webside claimimg). hope there is planning a compchest that gives the most we lost (lost 1 day complet raffinerie and daylie pulls...)

livid badge
#

Server 153: lag is the worst in months…. Some much for the update. Crazy 😡🦅

shy dragon
#

Hello good evening fellow commanders. I have to report unfortunately that after today's newest update that my game has pretty much crashed. Trying to log in and there's complete lag. And then it makes me have to restart the game over and over

gleaming shell
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@regal juniper either that or the Fin command isn't being acknowledged and somethings stuck open and overloading the game.

patent horizon
torn plinth
#

You have 3 seconds to do anything then .. well sane as everyone else..
my question is the night crew the only folks thst fixes stuff there??
All day and 1 post.. a yeah we know, no follow up or some type of noticeable action.
I can't belive folks spend mortgage payments here on this game. Probably won't buy battlepass for a bit.
If it wasn't for the people I met, I would go play star wars or D&D ... at least those don't crash like this...constantly
I tried to clear localization.. still same issue

hot reef
#

Just continually stuck

patent horizon
#

totally uninstall and reinstall clean

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@hot reef ^^

gleaming shell
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I don't know why this working fir some but not for others. The issue is on Scopelys end.

torn plinth
patent horizon
patent horizon
torn plinth
gleaming shell
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@patent horizon yes, the fact is though something sint communicating properly. It's more likely there is a bug in Scopelys server or the update itself than it is all our phones have the same issue.

patent horizon
#

mostly newer players not having issues. which makes sense based off what others have observed

patent horizon
#

why are you trying to pick a fight? i was correct that there was some difference between the people experiencing the issue and those not. now that someone discovered it they found a work around for those suffering from it. so people just raging and saying "that can't be true, it's gotta be entirely on their end" are harming other users who could be using the work around

queen gust
#

Okay folks!!!! take a look at how much data/space is being used up by STFC on your phone... on my iphone it was 23 gigs... i deleted it and i just now re-installed it. My phone is NOT instantly overheating. i'm assuming android users will also benefit from this.

patent horizon
#

yes, i told players they were wrong. and guess what? i was correct.

#

whats your malfunction?

karmic crown
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enough

patent horizon
#

no, you are not

barren bough
#

hey! I don't seem to have gotten my rewards from the wave defense pass, do they take a little bit to come through sometimes?

silent wave
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Same here still very hard lags and unplayable. notjing changed to better since maintenance
whats the latest news of this insane big lags?

hard rain
#

Can also confirm that on Android a full uninstall and reinstall appears to have resolved crashing/freezing issues for me.

Also saved me 14gb of storage apace 😅

patent horizon
silent wave
# patent horizon people have found that uninstalling then reinstalling fixes it

people have found that this problem doesnt goes away buy reinstall.
i think its same hard bug they created a few years ago, where older Smartphones pp doesnt work. By this old time e.th. samsung 8 and older wasnt able to log in from one day to another and cpu gets warm.

i think they now did the same just with much newer devices

could be explain why its android and iphone and why cpu gets so hot + massiv akku costs

patent horizon
#

Pretty new to have an install so bloated. Presumably they play a lot

vestal shore
#

Why am I getting messages about a treasury progress when there is no treasury showing

karmic crown
#

you should see a treasury

vestal shore
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I don’t. Maybe it is part of the errors

patent frigate
#

This is just horrible. Every single chest redeem from gifts, refinery or factiom store crashes the game. Do you have any idea how MANY chest redeems you have to go through?

vestal shore
vestal shore
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Yes and game center

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And synced you mean logged on with I hope

queen gust
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if you have synced with scopely id... don't worry.. i'm assuming you are on iphone as well

vestal shore
#

Yes

karmic crown
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try clearing your data storage for the game before reinstalling

queen gust
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check your settings and you will see scopely id at the bottom after selecting general tab

vestal shore
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Yes it’s there. But hard to read as it is overlapped with other text.

vestal shore
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I clear cache in game but I don’t think that is what you mean

karmic crown
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go under the app in your settings menu, should be a function to clear data

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clearing data/cache in the settings for the app (not in game) before nuking the installation completely

queen gust
# vestal shore How do I go about doing that

on your iPhone... go to settings (the Gear icon)... select General... select iPhone storage... select STFC... you have 2 options.. offload app or delete app... Arsenic recommends offload option... i'm suggesting deleting app and then re-installing along with reset localization for good measure..... this has worked for me and other people

twilit cave
#

The game is still freezing. Im on Android mobile. I will try do reinstall the game.

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Seems to work with the reinstalation.😊

sly skiff
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Freezing for the time solved on my TAB A8 with Android 14. What i did: cleared cache, cleared all data, uninstalled game and installed again. After that being able to play as before, with all the other bugs but no more freezing after a few clicks.

patent horizon
#

yeah lots of people confirming that work around is effective

lone bolt
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The game is not playable on Android. Had it freeze 12 times within 5 minutes. My android phone is 4 years old. My laptop is a year old and froze twice. Work arounds are not solving the issue.

gaunt robin
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reinstalled it on my iphone 13 pro but it's still getting hot, experience is horrible, constant stuttering while scrolling like the device has a 30Hz display instead of 120. On ipad it works much better.

regal juniper
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Uninstall reinstall on android Google play.. Semi worked, game still freezes or crashes out when it feels like it...

sly skiff
regal juniper
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Usually in refinery or faction, but just when lag spike hits too

regal juniper
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Just make sure you logged into Google play b4 you launch... Skips tutorial straight to your account, after it downloads your data

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Least go events done, next challenge G6 dailies

sly skiff
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Good luck, work calling now, so keeping fingers crossed for later today

silent wave
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Reinstall helped a bit but 10 % akku for 10min gameing is way to much.
So still a lot issue after reinstall try
Android newest version, samsung 21S

west blade
gaunt robin
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never had this issue before, even the animations are stuttering, worst experience ever

maiden zephyr
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Same here. Everything freezes for 30+ seconds every 4-5 minutes. After a few times it goes to Quit/restart screen. Error text below reference high memory.
Think they screwed up memory usage/swapping... again.

tough gyro
half sigil
north iron
#

Game bugg when you open chest

trim frost
#

iPhone SE, game freezes everywhere after yesterday's update. Phone overheats, battery drain is absurd. Now not even able to login, stucked on 70%

small wasp
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Guys whatever you did in the last patch update definitely broke something game extremely glitchy and slow and crashing

sullen zephyr
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Game almost unplayable after update, android client. Constant freezing when collecting chests, q hostiles disappearing during event, lagggggggg

steel zinc
#

I cant log on to my server and been trying since 1 am

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anyone else ?

high mirage
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Game keeps saying bad connection, I have full 5 G , everything on my phone works accept this game after yesterday’s update …. Even on WiFi it’s keeps saying bad connection

steel zinc
#

oh and I tryed my Iphone account, no problem

high mirage
#

Cant join armadas , can’t mine , can’t even scan a ship for opc . Can’t attack anyone … how hard is it to test stuff before launch !

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Cant even do Q event !

tardy granite
#

Finished Annorax T1 event, which promised Annorax T2 event would have 5% smaller milestones. In fact, they're about 400% MORE. The fact I went from ops 50 to 52 shouldn't negate the promise!

opal wing
#

it actually does

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It puts you into a new SMS bracket by going G5

tardy granite
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I understand what happened, but it doesn't change the text on the T1 event. There's no "unless" clauses.

analog aurora
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After update game freezes constantly big lag issues to
Defiant server Europe

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Unplayable

modern spruce
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Ok, android user.
Clearing local cache didn't help.
Uninstalling game on phone then doing a fresh install seems to have worked.
(Game available on pc if it had gone wrong and lost acc from phone)

So the question from me, is what was going on in the code from the previous patch, that got wrecked by the new patch.

Oh, and why is it that it affects some people on iOS but not others, and the same for Android players.

mental fern
#

iPad mini 6 user. Already with a client that runs only HD 720p, and several generations of bug fixes not applied that have been on PC. Now also running hot and throttling HARD.

brazen merlin
#

lol, even with my phone connected to the charger the battery drains. Great job....

graceful gust
#

iPhone 15 user here. I had better luck running the game once I’d refused all marketing permissions. Only bugs out here and there now.
This one happened to me whilst collecting my bajoran store dailies , randomly removed all my stores 🙈

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Also had the same thing with the phone running hot whilst playing. Haven’t had that since the iPhone 11 🤣

smoky kindle
#

Officer recruit chest when you press the next open chest, it fails to open chest it times out, or I need to restart client, this button needs looked into

steel zinc
#

happens to me too from time to time, all the chest buttons lock up at one time or another

sudden mica
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Massive lags over here. Screen freezing, can’t click on stations, game crashes. Feels like playing on a toaster

tiny raft
#

Just managing to play on an off.

Freezzes every 30 seconds...but if i wait 45secs it comes back to life...

But it sure gets got now!. 🥵🥵. Lost 10% battery in 5minutes.

little frost
#

This massive incompetence is unacceptable, on what basis do you award your jobs at Scopley? Do you roll the dice to see who gets hired

#

now everything is clear

tiny raft
#

...crazy idea. You could invest some pocket money for a dedicated testing team?

Is not like we need to contribute ....

spiral yarrow
#

!lag

viral hearth
#

Was bad to the point of being barely playable for me last night after updating but this morning…
Constant lag, booted out of the game with a “check your internet connection” pop up every time I tried to do any chest pulls that were RnG based and to top it off, my iPhone got so hot I got a battery overheat warning pop up and the phone did an emergency shutdown

wary linden
low fern
#

dear scopley,
I was a bit harsh in my criticism of the latest patch and complained a bit too much before I did a little more troubleshooting
I found that after clearing the app data and cache and then rebooting my phone ( android 13, Samsung) That the stability and freezing issues did resolve and I have been able to play normally. I need to thank my wife (server 13 SK KITTY QUEEN) for pulling my head out of my *** and suggesting the troubleshooting ideas.
I apologize for being a hothead before doing my due diligence and troubleshooting on my end before complaining like a spoiled brat noob.
RobertApril server 13.

sharp pike
#

Same problems with my Pixel8 this morning .Heating up, freezes, lags, connection losses. Uninstall -> Reinstall + clearing cache and other data (otherwise it did not even load...) and now it runs smoothly again.

elfin scarab
# viral hearth Was bad to the point of being barely playable for me last night after updating b...

Overheating as well. Do they want us to (air cooling required) play outsides in freezing cold only?
Over the last couple of days my fellow players in alliance were facing half blanked screens, stuck in game, unable to get into game and similar, probably all caused by lags..
my assumption it's connected with the work on the arena feature like that happened since arena was introduced .
My suggestion: fix existing problems first before thinking about arena. What's a feature worth, liked by a few, but hindering many to even get their normal tasks done?

loud swift
#

One battlereport doesn't show properly. Others are fine. Edit: it was a mining K'vort with activated defence.

wind spade
#

Game is constantly crashing. Phone is hot after 10mins if being on the game. I've cleared my localisations and done all I can my end. It's getting to the point where this game is unplayable. Any update on what the issue is and when it will be fixed?

karmic crown
#

A work around that some players have said helped them was clearing the app data/cache on the phone itself (not in game) and uninstalling and reinstalling the game. For anyone to try either method, make sure your account is linked to a scopely ID and or you copy down your playerID in case your authentication token gets wiped and you can't get back into your account. Will make it easier for support to help you.

terse frigate
#

So the research requires ops 32 and pre-req that requires ops 50...

brazen merlin
#

Trick against crashing: load the game, do nothing for 10 minutes. Then it starts to run smooth on my device (android). But the battery is even discharging while hooked up to the loader.

loud swift
#

Uninstall the game, delete the folder and install the game back.

dusty beacon
#

Happens like 10 times a day this random times while mid playing the game, then stays on this screen

long egret
#

this months retrieving event as gone to the news channel

long egret
onyx portal
#

nice title for a main mission !!111

karmic crown
#

Not a bug, it shows that Maia is compromised.

analog aurora
#

This must be big compensation chest this time players stop playing game now

regal juniper
# long egret known bug benn happening for months now

Gets fixed, then they release new feature designed on a version b4 the bug... Reintroducing bugs that have been fixed.

If development got updates and fixes.. It wouldn't release and push global serves backwards every single update.

Updates means introducing new or fixing old bugs.
Not
Degrading each time... To Ann earlier version.

Ie. Been in development 9 months.. But never got updates. When released all game versions rolled back 9 months.. Needing to be fixed again.

hollow perch
hardy hawk
#

Yes really sluggish and sometimes you tap and nothing happens.

cosmic zenith
loud swift
torpid patrol
#

It’s been 24 hours since the patch, performance is still in the gutter.

ashen escarp
#

and me

lethal ember
#

@jaunty light how about a peace shield since I can’t log in and refresh mine later today? Also, can’t complete my events since I can’t login on iOS.

lone frigate
#

Can’t log back into game! Constant game freezes and restarts before that, all day since the newest update! Now can’t log back into game at all. Please fix, ASAP! My ship that was grinding in level 3 hazard space is surely dead by now, with grinds not yet finished! Base shield will fail soon!

cosmic moon
#

Hey scopely... any acknowledgement of the unplayability of the game???... No????... How about a fix!

fleet orbit
#

Game is constantly freezing today within seconds of logging in.
Also the last week or two I've had it get stuck on loading screens and had to restart the game.

lone frigate
#

STFC (Scopely) doesn’t make enough money from people buying packs, including myself, to run a game without significant bugs?! And worse, EVERY, time there’s an update! Great Job! Fixed it up, real nice!

velvet dock
#

Game is crashing constantly especially when collecting rewards, refinery and chests. Any update of when this will be sorted?

brazen nebula
#

Arena's running only for me!?

karmic crown
#

Not supposed to be, odd.

#

I would avoid doing anything with it, you might get stuck in the queue

heavy horizon
#

Pay 99,99 € to get a freeze free version 😂

low fern
lone frigate
#

$120 (Canadian)

valid creek
#

Lag crash Lag crash games unplayable…6 years you’ve had scopely and every update the app goes backwards 🤡

lone frigate
#

Not being able to log in is a serious problem! All jokes aside.

main siren
#

The game is even laggier than yesterday.

obtuse fiber
#

how do you guys like my new vindicator? the ship model is familiar though... 😄

silent silo
#

Takes Hours to go through refinery!!!!!! 😜 🤷‍♂️ 🤦‍♂️ Device is unresponsive for minutes and your game is hogging its memory! Sort it out Please!

sullen badger
#

i am so tired of this clear app data cache and 💩 how many other apps and games on your phone you have to do this with on regular basis or just once? ->NONE<- if this is your fix than you should re-think what you are doing wrong compared to the other quadrizzilion apps that are out there...

exotic ibex
#

They are raiding my base and I can't enter the game

hollow perch
thorn hatch
#

Please roll back ios app update. I’m running 2 devices. Feb 4 app works fine, yesterday app update is just unplayable. Unable to collect daily, app keeps getting stuck. Roll back please

mighty tinsel
tough tinsel
#

Completely unplayable 🤬

cerulean coyote
#

cannot scroll any of the faction favors levels. they are fixed on a random position.

dire smelt
#

it should never be players fault for not clearing cache and re-installing.

thats like a murderer saying its the victims fault for not wearing a bulletproof vest ... and we know how that defence plays out.

roll out some comps.

trim frost
#

I fixed my iOS version by completely deleting the game (hold the icon for few seconds, then select to delete the app and all it's data) and then download and install it again.

The download from iStore was about 5 mins on mobile data, but then the game needs to download everything else which was more than 250MB of data 😱

scarlet silo
#

Schafft Scopley mal die Performence Probleme in den Griff. Seit über 25 Std. hängt sich Spiel nach 2 - 3 Klicks auf. Kein Spielspass über Andriod Handy möglich.

#

So kann man auch Spieler vergraulen.

pseudo torrent
flint pine
#

I have issues with my field training and it has been like that for a while. I also have issues with my recruit saying there is something but there is nothing. Sometimes the same issue is prevalent with the refinery as well

sinful siren
#

deinstallation and new installation of stfc has solved the problem with crashes but the game have hardcore lags... my phone is heating up but its better then yesterday... there is a lot of visual errors... Samsumg Galaxy A32 latest UI update done. Server EU142...

high mirage
#

Now that arena test has bin cancelled for EU the game seems to work better again… coincidence? 😂

tired flicker
#

I can’t even go through my refinery without getting kicked from the game

marsh edge
#

Help need it, my ships won't dock anymore

barren mountain
#

They’ve over loaded plumbing… nothing ever works right when they run the Arena.
The lag is pathetic and you cant even select items without the game freezing and restarting every time.

marsh edge
#

Scopely fix the bugs!!

vague wedge
#

Why does attacking Texas class drop my shield?

lethal crane
high mirage
analog aurora
lethal crane
#

When will scopley take a look at Alliance UI? Lots of things that are bugged or not showing proper stats. In the Alliance inventory is a button (circled in the screenshot) that shows the contribution points of ISO to the alliance. However, in this list we (my alliance) see people who are 1. not longer members in the alliance or 2. Not even on the server/removed accounts. What this may cause in other systems I cant tell but it may be good to take a look at.

prime lion
#

@jaunty light

#

Logged out and back in 3x and this is what i see

lone bolt
#

I have a 4 year old Android. Did all the work around and still lagging and freezing. I did do the update on this phone. I have another account on a different phone that is 8 years old. Did not do the update on it and the game works fine. What was in this latest update that has broken the game so badly.

river snow
graceful gust
#

As mentioned further back, I’m an iPhone player too. After other posts made on here, and my alliances server, seems that deleting the game and reinstalling is the way round everything.
Just to put into context, checked my storage on my phone and the game was draining 15G of memory. When I reinstalled, I’m now only taking up 1.17G

#

Not perfect, but seems a little smoother now

fair cradle
#

I never do Mid-term CorrUpdates.

It’s actually a GOOD (🤢) thing that Scopely doesn’t force you to comply.

Only Update when the game requires you to do so.

Still melting my phone though, as always, anyone for fried phone eggs 🍳 ?

loud swift
#

While updating Android leaves old libraries on the device. It bloats the folder space and maybe interferes with the performing of the game. But that should be testet by the dev team.

prime lion
#

the games playable now after 10x clear local but at least its running smoothly now

vivid stump
#

Its not the phones, Im running a tablet thats two updates behind and no problems. Whatever caused is peobably an ack code from the server side to the phone. If you notice its anytime you open a box or anything else that uses 'chance'. It goes into an infinite loop.

prime lion
#

just ran a buncha dom solos and no hassles or lag or nothing visable

vivid stump
#

Solos are pretty straight forward and have fixed boxes. They screwed up a randomizer code somewhere that puts the phones in a code loop.

bright harness
#

This gets frustrating. (repeatedly happens in events, and has now started happening in other places too)

quartz heart
#

Ok anyone fixing the game. Since the update it freezes randomly and my phone battery is heating up at an alarming rate
I play COD warzone and my phone only heats up like this after a prolonged period of play.
And let’s face it this game isn’t a graphics game either.

hollow bane
#

This game is unplayable today!
Needed 4 restarts to even get to MU and could barely use half the time my Reputation exocomps were activated 😡😡
Thanks for nothing...

civic mason
#

The game has some EPIC GLITCHs going on right now. Some of the worst

vivid stump
#

Phone code in reality is fairly easy. Its when you get lazy and dont prune or test is when the stuff gets 'hair' all over it.

civic mason
#

The last wave was so bad I couldn't hit any target because they were already dead

#

Stop using Ai to write your code

#

Seems you used Grok 3 to code

vivid stump
#

I bet there is a 486 in a closet somewhere that's the dedicated wave server

civic mason
#

These are completely different glitches than normal which leads me to believe your using new ai to code.

quartz heart
#

“STFC Revenge of the AI Update”

civic mason
#

Unplayable is an understatement

#

I have a lot of money in this game i want it to work

#

P.L.E.A.S.E.!!!

quartz heart
#

Are selling a fix pack in the store yet? 😂

civic mason
#

If that's what it takes sure. But I don't think they are capable.

civic mason
#

LoL

#

Hahaba

#

Can't say the name of the owner of spacex

quartz heart
#

Wow.

#

Just tried it myself

#

M U S K

#

Seems to work

vale bear
#

@karmic crown @jaunty light Um..so there is no free claims of task re rolls for this tournament?

quartz heart
#

Well they need to fix the current issues first

sullen badger
#

still have to scroll to reset view after every purchase..

raw crescent
#

massive lag on scores for tournament tasks on 139

sullen badger
#

oh scrolling is just a shortcut to waiting for the lag to catch up

cloud zinc
#

Still this much lag? Game freezes or crashes constantly. My phone gets much hotter than normal.

Just saying, every other new update or maintenance doesn't have to break the game...

static atlas
#

I can't even play. Every action that requires a screen transition results in a crash or terminal freeze.

analog mountain
#

Rerroll, when?

rose brook
#

i wonder if that task list will ever get fixed ... cant do anything with those 10k tasks

rocky ravine
#

@slate wind Literally 45 restarts to try and collect dailies and I’m still not done and can’t finish it.

#

US Server 42

fresh schooner
#

Restart, restart, restart, restart, restart, restart

short breach
#

Tresury is only available to be opened with pack purchase? @jaunty light @slate wind

pearl anchor
#

Lag really bad s34. Fix please

#

Update made it worse

jaunty surge
#

Since the last maintenance with Android on the tablet as well as the mobile phone the game is really more than modest, constantly hangs when loading and very often the game freezes so that you have to kill the game to start it again. 🫣🤷

pearl anchor
#

iOS too

unreal jungle
#

Get you head out of you bum Scopley, why are we having devices over heating, extreme battery use, and having to reboot the game every 3-5 minutes. What are you doing?

olive hatch
#

if software can overheat your device you really should be complaining to the device manufacturer

#

could you imagine if desktops did that and they relied on activision to not overheat someone's cpu

reef wraith
#

SCOPELY - FIX YOUR GAME!

ebon gust
#

Tornament keep crash !

unreal jungle
dusty flame
#

at our server we call it nowadays we are being scopelied

acoustic otter
#

It’s broken again

cobalt goblet
#

Awful lag on server 159. Trouble collecting events, viewing events, refreshing tourny and even viewing tourny events.

nova night
#

S76 LAG

polar thorn
#

Bad bad lag

sly skiff
#

Event reset results in the same crap

crystal kayak
#

Really?

sly skiff
#

So it is server overload again

stuck hemlock
#

start fixing the game....it feels the game is unplayable again.....

opaque root
#

EU163 here, Preparing-fest, can't do anything

tender saffron
#

OMG this is bad really bad

topaz nest
toxic radish
#

Refinery is broken, Faction store is broken, everyone in my allaince on server 70 same issue

dusky rampart
#

Server 181 full of glitches..Cant claim daily claims..Restarted game at least 20 times..sucks..

idle zephyr
#

is a very long lag... in all actions.. 156 EU

round owl
#

Can't load event screen or alliance tournament on 705, lag is awful

deep oyster
#

I see lag's everywhere

dire smelt
#

LAG ...... i typed this at 3pm GMT ... 2hrs to deliver it to you.

olive hatch
tender saffron
#

official logo of Skopley

ionic edge
#

Entirely unplayable on 140 if you dare to click anything

unreal warren
#

@reset game completely locked up and crashed. Also have the problem of phone getting hot while in game.

crisp sparrow
#

Please get game fixed ASAP. Still crashes every few seconds to minutes. Could not finish any events yesterday

waxen hearth
tender saffron
#

the solution is buy more packs as the market always works

dire smelt
#

lag so bad that im still waiting on a comp from 2 years ago

cobalt goblet
dusky rampart
#

Where i can buy proglitch primes??🧐

olive hatch
#

would be nice to recycle extra voyagers and monoveens...

acoustic otter
olive hatch
#

<---------------

deep oyster
#

Just plug out and plug in all servers maybe it helps

dapper steeple
#

Also lag eu 167😔

opaque root
#

There seems to be something off

quartz heart
olive hatch
vapid gust
#

Lag on eu125 getting worse not better

olive hatch
#

If Zathras jacks in Epsilon III as a power source that would fry any game/hardware. Worked for VOR broadcasts but not so much for fps

civic mason
cloud zinc
#

What ever comp chest you send you better be excellent. 2 and half hours spent just trying to get through claiming the faction store, refinery and daily rewards. Didn't even get done with the refinery

radiant breach
#

I only get to do 1 thing and then have to turn game off and restart..change system...open chest...view ship or comander

civic mason
#

It better be worth at least $300

#

The game has crashed and burned

#

Fell off the cliff and splattered all over the internet

radiant breach
cosmic cradle
#

fix the refreshing alliance tournament store!
i do not want snw una shards right now, i did not click those shards, i clicked time crystal fragments.
i want my lost credits back.

radiant coral
#

The lag

mystic abyss
#

S86 just started playing, super fun

cosmic cradle
#

twice in a row!
i click time crystal, the screen jumps and gives me officer shards i don't want.

solemn granite
#

I received over 1200 common rift keys from my refinery this morning, only 300 showed up for use. Also, RFK credits are not adding up right

mystic abyss
#

OFFS

fresh dust
waxen hearth
abstract zealot
#

PC version has an issue with alliance tasks not refreshing properly

small wasp
#

Game is now officially unplayable crashes after 3 seconds in

marsh halo
#

I have lost 4000 broken desealing rod since for some reason I was not able to use the desealing rod that I exchanged against these last month. I wanted to use it today on this month treasury and then I don't see the desealing rod anymore. How can I recover it ?

abstract zealot
#

i spent 12k refresh points and the same tasks kept coming back up. logged into the android version. I had all of my refreshes back and new tasks were popping up as they should

glass sand
#

What is going on with the lag today? forget to feed the hamsters?

high mirage
#

So just wanted to do my first task …. Game says I seem to have one running !

waxen hearth
weak grail
#

once again i got blocked in tournament after spending more than 2k premium tokena

wraith surge
#

How do you fix the game and make it worse?? Trying to collect the 7000 refinery turn-ins has this far taken me over 30 minutes and I'm barely half done.

cosmic cradle
#

you don't need to convert the broken desealing rods, because you can also open the vault with 4000 broken ones without exchanging them.

olive hatch
#

when you convert them it starts a countdown to auto destruct of the rod

marsh halo
#

Why such way of working. It is messy

olive hatch
#

$$

marsh halo
#

Anyway I ll see with support thanks !

weak grail
scarlet silo
#

Arbeitet überhaupt jemand bei Scopley? Oder habt Ihr genug Geld verdient und alle Programmierer entlasen?

Unmöglicher Support dass das Spiel über Handy seit 30 Std. nicht mehr spielbar ist.

main grotto
#

I've been getting this event rewards every time I open the game and about every 15 mins in game. It was happening all day yesterday and now today. This event isn't even running anymore

quartz heart
#

Hopefully you get to keep the extras.

frail lake
#

@slate wind the system Misalup will not allow you too summon Borg cubes for getting faction messages. Had this issue for several days now.

twin whale
#

I would seriously encourage people to delete this game and move on if Scopley can’t bother to give us the time of day and update us progress towards fixing these problems.

frosty verge
#

so Taourno pretty much messed up, constant blank screens, restart, than no tasks available/leader board not available. etc., restart, blank screen, preparing, accepting a task spent borg creds, not getting credited for , ticket, sure if i want it resolved by the time tournaments roll around again. 😦

keen harbor
#

i can not seem to pick up a tournament, each time i do it says i have started one already and it will be replaced and still dont have one started

solemn comet
#

Your lag in action takes about two minutes to get past this screen. Love how you can say maintenance fixes anything when all your maintenance actually does is makes matters far worse then things ever have been. If you truly cared about the game and your fans/players you wouldn’t be so focused on trying to find ways to force players to spend hard earned money but would actually be focused on taking care of your game as your baby for it is.

gaunt robin
#

iphone 13 pro, constant stuttering everywhere even when just scrolling through refinery or chat, scene chaning and animations are slow too, still no solution for this? 🤬

mortal haven
#

Server 92. Very laggy on Android. Have to restart after about 2 clicks because the game freezes up

naive tapir
#

SUPER laggy and buggy on Server 74

night osprey
#

Same on 42 it’s awful and events not scoring

gaunt robin
#

getting headache just watching the screen and phone is heating up! why don't you just revert to the previous version???

shut shale
#

Fix skip speed is not staying in off postion an i keep getting stuck at the screen every time i claim officers

hollow perch
#

Guys a solution to the problem was posted befor from a player. Delete all Appdata and Chache of the game and it is playable. still a bit laggy and performnce issues but playable.
i habe done it myswlf nd i m able to ply now

gaunt robin
hollow perch
quartz heart
#

And my phone still is heating up

hollow perch
#

mine not and i played for over an hour straigjt now. yesterday it heated up

final ruin
#

komm auf 106 vom pc seit 1800 auch nich mehr rein lädt bis 70 % das iss ebbe

mental bay
#

WTH is going on with this patch problem? Some sort of update would be nice. I can’t play without constant crashes, restarts and freezes. I had to switch from the ipad to the iphone, as the iphone didn’t have the patch loaded yet. After playing on an ipad, going to the phone is a royal pain.

unkempt bane
foggy iron
#

I updated my client today and ... its laggy as anything. Everything is slow and possible makes the game stuck. Any hope of putting out the previous version as this is seriously problematic!

solemn comet
#

Stuck on this screen for over 25 minutes. Thank you scopley for severally breaking the game once again. Knowing yall you won’t take responsibility or even give compensation for your breaking the game so badly one can’t get nothing done.

fresh aurora
#

We are still the same as yesterday afternoon and we don't even know if the lag and the game freezing are being investigated.

#

..It's impossible to play like this, the game keeps stopping on Android on a galaxy a71...

quartz heart
#

Ok got on long enough to put up a 3 day shield.

#

Phone still gets hot just doing that

pale stump
#

I still can't get in

tiny raft
#

Unnistall and reinstall folks.

That worked for me. Sort off 🙂🙃

Game had balllon to 20gb..and its only a 300mb max really.

Just need to sort out my power. Not showing at all. 😃

solemn comet
#

Looks like game is pretty much unplayable. USA server 22 so bad I get maybe 2seconds to 15minutes before I have to log out and log back in at this rate no way in h e ll to get anything done. Guess it was a big mistake to do that latest update since yeah it was bad before the update but not this bad

unreal warren
#

Tasks refresh in 00 seconds? Thought it should be 1 hour before reset…

ocean hound
#

Bug reporting goes here? Oh Lord, where do I start...?

pearl anchor
#

Seems scopely is ignoring posts here. Game is unplayable.

waxen canopy
#

Lovely

Alliance tournament
Solo Borg Armadas didn’t counting..??!!

karmic crown
#

it says acquire solo directives, not kill solo armadas

#

it's a paid task

pearl anchor
#

Making players do workarounds is not the answer. Just fix the game!

#

Money is Scopelys main concern. Obviously not the players.

#

The no internet error is BS

delicate folio
#

Getting stuck Very frequently on loading screens in-between menus....has became more often recently.

zinc plover
#

Would love to do the Alliance tournament, even my battle pass event would be nice BUT having to restart game every 30 seconds is getting beyond a joke.

neat jetty
#

just spend 2300 AGS and... NOTHING

subtle forge
#

Spent over 12k, but got this. Losing 8k is going to hurt the alliance. Any way of getting my rewards before it's over?

inland badge
#

With all the money we spend, would it be too much to ask for a game that actually works?

stark grotto
#

This is really getting annoying. Seven game restarts and still messed up. Cache cleared, still not resolved.

azure linden
#

Delete and reinstall game to fix the following issues. Worked for me and others.

Device getting hot
Cannot see other ships
Cannot target ships
Cannot send ship to systems
Game freezes when opening chests

rapid geode
tranquil temple
#

My iPhone is getting hot too. Game unplayable. Keeps freezing. I can’t even claim the daily’s. Also draining battery.

sturdy patio
#

With the new app version, freezes increased tremendously and there is a noticeable increased drain on battery on my IOS devices

fervent copper
#

Same on Android for the freezes

keen hemlock
#

S O R T T H E L A G !!

elder zephyr
#

12k refresh spend only task i get i can do every at is Q trials no of the other domiian exborg 10 k ever come up I am not doing 600 Q trials over 5 days I need to spend g6 not get g6 for crying out loud

fading cloud
#

Master surveyor event not working, 2m 5* resources mined , 0 counted

elder zephyr
#

bug reported AT refursh so just tkaing taks i cna be ased to do now if they not gong fix another broen event

keen hemlock
#

This is some of the rubbish we are dealing with in the alliance tournament! Having to restart the app after EVERY view!

hexed oar
#

Whole game has lag of at least 1 min on everything. Even chat now has lag in game. Constantly needing to be rebooted every time you switch screens. This needs sorting and fast

elder zephyr
#

pleas play £300 to win

ripe oxide
#

Uninstall/reinstall worked for me. Now my phone isn’t melting down and no more freezing up when claiming things

elder zephyr
#

nut to that

#

what part of taks is bases working with allaince mates as an allaince tourdment

#

please rename to spenf cash cow event

olive sage
#

@karmic crown, can you pass it up the chain that there may be a problem completing the BP overflow. As of today I have 252.5k points meaning I'll need another 72.5k points to complete the overflow (this shows across all 4 of my accounts so I doubt that I didn't finish a BP event). The only way to get the required points is to have a Domination BP event plus 3 17.5k point events. I'd rather get in front of the potential issue early rather than seeing a flood of angry posts on Sunday Afternoon.

karmic crown
#

will double check but pretty sure things are on track atm.

marsh halo
supple herald
#

Game has major lag ….really effecting my game play …struggling to send ships to systems ….struggling to target hostiles ….
Come on Scopley …..sort the basics out before you keep adding more and more to the game

meager wind
#

The game is pretty much unplayable right now. Lag, freezes, shut downs. Just bad.

olive sage
#

@karmic crown , ty. It's not the first time that Scopely hasn't added up points properly

karmic crown
#

hamster is looking into it

valid creek
#

Crashes and lag at its finest now scopely…well done guy’s

jolly tangle
#

2 problems, 1 battle pass isn't complete (even though I completed all tasks from day 1) and tournament didn't score my epics credits and now I have 3 tries again (server 126)

lethal solstice
#

Completed task and did not receive rewards

woven glacier
#

Worst lag and slowdown I’ve ever seen in my 6 years playing, bp points not counted as of yet, and it’s overheating my device. Expecting a NICE comp when this is fixed!

foggy crater
#

Game keeps freezing then crashing. Got that error message down below, connection is fine as my children are online at this very moment. One on Fortnite the other on Roblox. On a Google Pixel 7 if that helps.

#

Try on my iPad shortly.

grim bramble
#

<@&509690795536941056> ummmmmmm, guys?

karmic crown
#

A 12 hour shield was issued for the instability issues, hopefully it'll be fixed before the shield expires. Some folks are unable to log in or do anything while in game, so the shields should help with that.

finite violet
#

Truly terrible. Messing with every event.

sullen badger
#

So a day after reports and complaints you start rolling out 12 hours shield? Why does it take so long every time to confirm the problem on your side and take appropriate actions? picardfacepalm

sudden mica
#

Multiple people in our alliance were robbed of their done tasks. Accepted them, completed them and just got 2/3

i had an issue with the choice opportunity chips where i used the slider to go to 800, but it went for 5000 instead

hollow pond
karmic crown
#

the first 3 systems don't count

#

has to be 40+

hollow pond
#

Killed over 50 Xindi Reptilian, so eventually should be complete.

Instead, game shows 0 points.

Fix this please

karmic crown
#

nothing to fix, hit a higher level

hollow pond
#

It doesn't say that in the narrative!

#

.
You cannot penalise players because Scopely do not make the full requirements of the task available to them.

That is misrepresentation.

#

Nowhere in the task description does it say that minimum level is 40+.

How are players supposed to know when Scopely don't tell them...?

#

.
Therefore, in accordance with the task description shown, please fix this.

Pay rewards as described for Event actions shown to be required. Don't hide behind unpublished requirements that were not available to players.

unreal glade
#

Alot of pink nodes

#

And I am not the only one that sees them

ivory geyser
#

I wouldn't mind this popping up every few minutes if I got the rewards every time!

ashen escarp
#

J ai réussi a me debeugué seul je crois (bloqué au chargement moteur a 70 % sur PC windows) en chargeant le jeu sur une tablette et en liant ce nouveau compte à mon compte scopely. Au retour sur le PC. Tout est nickel, fluide et pas de bug.somuchwin

bright harness
#

tournament is broken again. took a 750 borg probe, did 4 3 levels above, then switched to a different system and did 19 at 2 levels above, ALL 19 disappeared and were NOT credited. Edit: right after I reported it, it fixed itself, but that was about an hour later. I am sorry but I do not know how to provide that information.

stray raptor
#

Why do I loose base shields attacking texas class ships? Why are the totally different in this aspect than all other NPC hostiles

spice hound
#

I didn’t update app after maintenance as others who’d done it were reporting problems. Phone just did software update in which it updated the app. Game now barely playable.

surreal tide
#

Server 27, game is unplayable

solemn comet
#

Still having severe issues preventing me from playing this game at all . No matter what I try to to screen always freezes up so I can’t get anything done

olive sage
#

@hollow pond , Xin Deep has always been level 40+ once you've high enough to get Ex-Borg credit. The lower level Xindi do work for Tournament but it's a slog once you hit ops 34.

worthy pivot
#

On some devices there is no option to change graphics settings and it's always on HD so maybe those problems are linked to new implemented graphics changes

#

It could also be cause of recently overheating phones

tribal eagle
#

I'm not sure what's going on but I can't seem to switch accounts to a different Server this morning. The Scopely Login page won't come up from the Switch Account function in general settings. It seems to be searching but the scopely page doesn't pop up in browser. It may be something to do with the latest update. Could u please add it to the list, I need to be able to switch accounts. Thankyou

keen sandal
#

The text of the T1 Annorax event claims a 5% reduction in the milestones on the T2 event. You may want to check your math on that, as a 5% decrease shouldn't have milestones twice as high!

modern oriole
#

When recruiting and clicking again on the container button, the system needs too long to transfer.

woeful mango
#

I was expecting some tasks for me this time around. I spent 24 k in rerolls and got the same task back that I can't do. I guess they removed them all from the lineup. Don't fall for the level up lie that only works for spenders

#

All the ones I used to be able to do

vapid gust
#

So eu125 didn't get the 12hr peace shield thanks for nothing scopley.

cunning trench
#

I can only login for 30 seconds before the game starts to freeze, glitch, or not work at all. Then my phone becomes extremely hot within one minute.

#

I’m in CA if that helps

#

@slate wind

solar ingot
#

my gold shield went up to 15 hrs... LOL

cerulean sun
#

Can’t log on and I keep getting this

rotund mulch
#

in alliance tourny, the Texas-Class Sentries are not scoring in related task

void solstice
#

Why have i still to restart game every time i want to refresh Tournament tasks?!

slate wind
tall horizon
#

You call this performance issues... i think you've found a whole new level of messed up

queen gust
#

are people not getting notifications on phone when an armada starts or once it's completed? This is when the game is running in the background and phone is "off"; or is it just me

slate wind
mighty tinsel
#

Uninstall/reinstall fixes all the freezing issues on Android for me at least

#

Did it on two different devices that had the same issue after the update and fixed both of them

queen gust
mighty tinsel
#

No that's working fine for me.

#

Make sure notifications for the app are on, not sure how that works on ios

queen gust
delicate umbra
#

I would like to report the whole game engine. I still wonder why nobody called for a rollback at this point ? All the execs are on the Star Trek cruise ?

lean marsh
#

Lag and latency issues during alliance tournaments? Wasted directives, tokens, and mirror currency? Hope it's an impressive comp chest.

solemn comet
#

Of course still game still not playing right and it’s 10pm est on USA servers 22. Well guess I’m not getting any event or anything done since can’t even play dang game.

woeful mango
#

You need to add back some tasks for alliance tournaments that people below level 60 can do. Why are there no low level tasks. All I get for rerolls is mine 6* materials. What level miner is that for 70+

#

How much real money does it cost to get 10000 multiphasic credits

open monolith
#

17k are a hundred bucks. Most of those tasks are 100 each

woeful mango
#

I get 5 multiphasic every 7 days I have 425 I'll be able to get 10k in however many years I guess

echo pendant
#

I can't get the game to load at all. Just gets stuck at 35%

scarlet cypress
woeful mango
#

Yep there are no tasks I can do on that screen as well

#

Last time I could kill swarms and fkrs but not this tournament

thin birch
#

I'm getting this to

karmic crown
#

2k hostile limit

#

resets in 20 minutes

#

you aren't receiving compensation for it

strange oasis
queen gust
#

just to re-iterate for peeps joining the channel and haven't scrolled up... there is a temporary fix for those playing on the phone... clear your data cache on the device... also do a localization reset for good measure... that should help you to play longer and not have your phone overheat (mainly iphone users) if you don't know how to do this... you can uninstall and reinstall the app.. just make sure your game is synced up with scopely id before you do so

snow oxide
#

There is an issue with the refinery, Gift tab and Event tab. Whenever I open any of them, all the tabs that pop up have no picture in any of them, or if there is, it quickly disappears, or disappears as soon as I scroll thru them. I've restarted several times, cleared my cache several times and nothing works. The only thing in all of those windows is the discripted text at the top of the boxes.

sage violet
#

This is as far as I can go

#

<@&509690795536941056>

devout lance
plain grove
#

The alliance tournament tasks take a loooooong time to appear after re-rolling

long egret
karmic crown
#

It's a pain, but restarting will refresh them

long egret
#

It would seem that whatever they have done back of house as brought back the preparing.wheel of death and worse than before. Not tested on my pc yet but 4 times in last 5 mins on android.

queen sluice
#

The Klingon hostile tournament task I selected disappeared from the task list before I could complete it.. Is that a known bug or am I special?

sage violet
tribal eagle
#

I am admiral of a young alliance. I've just noticed on our server 202, which has players capped at OPS L39 No Ascension, that Our Apprentice Alliance Tournament is Showing us competing with Whales from other servers OPS level 67 etc. for an 'apprentice tournament'. This can't be right! It's usually only our server and very small ops level players, as there is in my alliance. Could someone take a look at this?

sharp terrace
#

Ballion's system summary card erroneously shows it as not containing any minable resources even after visiting (it contains minable Raw Latinum).

supple ravine
#

Guys, you made it finally happen! Game is completly unplayable, restarts within 5 minutes: 10 times!

Let's assume that you are logical thinking people. That means: Fixing initial bugs from the past should be priority 1.

But oh wait, let's shedule a new arena playtest first and see if we crash the game for over 36 hours without communication. As a developer I must have learned something wrong during my career: Minimizing productional issues via testing on a dev enviroment! But "playtests" on prod are always a good solution to get you going in the morning facepalm 🤡

velvet elm
#

What happend with ISS Jellyfish event level39+ on server 202? It was there for 2 hours and then it was gone!!!

sage violet
cunning trench
#

Still can’t log in for than 1 minute, no dailies, no events, alliance tournament task can’t be completed I picked so I miss out on points and so does my team…Better be the best chest comp scopely has ever done cause this is by far the worst experience I’ve ever had aside from dealing with the customer service side of things when you put a ticket in and the person on the other side is absolutely clueless and doesn’t know how to read or understand you put the complaint on a silver platter but they still need more… smh

#

#readytoquitplaying

dusty oak
#

I deleted and reinstalled the app on my iPhone and has worked I'd say 95% better. It's very playable at the moment. Maybe you should try?

cunning trench
#

Do I need to have my id or anything or will it automatically know it’s me when I re login

#

All my other apps are fine

karmic crown
#

write it down somewhere just in case

sage violet
#

I did it once and it got me to level 1. I got PTSD!

cunning trench
#

I’ll try anything at this point even though I shouldn’t have to if this multimillion dollar company would invest in its infrastructure vs shoveling new ships and pointless content down our throats… quality over quantity

cunning trench
#

Guess I’ll just have to wait and see, good thing I work graveyard and don’t sleep lol

sage violet
cunning trench
#

Right! Chooo chooooo

sage violet
dusty oak
cunning trench
#

🙏

dusty oak
compact sleet
#

Unplayable game for about 48h

mental fern
#

After deleting and reinstalling on IPad Mini, the game is a little less janky but my fps has been halved I think, down to 30. There is no in game setting for this on iPad client but all my scrolling is horrendously jittery/blurry now, it feels like 30 vs 60 before.
I don’t know if this is a hotfix that’s been put in to keep iOS devices from going nuclear but with a client that’s already gimped at 720p HD on a device that’s 2266x1488, 30fps on top of that is absolutely unacceptable.
It’s now a really bad visual experience on top of all the bugs, if this continues I’m done.

mental fern
#

<@&509690795536941056> have iOS client FPS been cut down to workaround the problem? If not, I have a serious issue to get onto support for…. Playing on iPad is awful.. ⬆️

hollow finch
#

Since the last update my Kirshara like to skip hostiles. I mean, it was normal to freeze or just delete the que before it. But now when I queue 5-6 hostiles its like to skip the 2nd or 3rd one and fly away...

#

Even anoying in waves not only in normal grinding. :/

cunning trench
#

Same issue, nothing fixed yet here in CA. Restarted phone, app and everything in between but issue still there…

#

Must be a serious issue to take this long to fix with all those “smart” people working for scopely

dusty bough
#

Please make it stop I am living "ground hog day" every 2 minutes I complet "twisted fate" event from last week Pleae help meeeeeeee

dusty flame
#

solve not showing the alliance task you have at the moment if you scrolling the task get lost. only only way is to drop it and start a new one. this way we keep loosing point and tasks , make it seperate visable. now we get scopelied everywhere in the game. solve the bugs first before dropping updates again.

twilit frigate
#

Killed a cube with 14b hull health on the first shot where I obviously didn't do that kind of damage. Great for me, but definitely shouldn't have happened

regal juniper
polar thorn
#

This game has become s o s l o w

karmic crown
#

uh

#

someone is behind on their research

regal juniper
twilit frigate
#

he was at full health. Or should have been, he just warped in. Then after that I did it again

#

two separate hits

clear osprey
#

@Scopely: Can you please fix warping bugs:

  1. when ever I recal Selkie from mining, it only stop mining but does not warp... and eventually get destroyed if i dont realize
  2. Very often when warping ship it get stuck in warp until game is restarted
regal juniper
twilit frigate
#

yeah but he had to have repaired to send it again after the first death, so... 🤷‍♂️

regal juniper
#

Very possible warping from a hazard system, cube has no hazard resistance

twilit frigate
#

regardless, his base is in territory

regal juniper
#

That shows base stats... Not current stats

regal juniper
#

Scan hostile b4 click attack shows current

civic light
#

The Annorax T1 Event gives only half of T1... Great work $copely. I was really close to purchasing the Battlepass after almost a year of not spending. This convinced me not to buy anything.

regal juniper
#

You look at battle report of a a damaged armada and click info will show base stats it had if u damaged..

karmic crown
#

there were two annorax slbs

torn rock
#

Not even able to login to the game

karmic crown
#

that the multi part sms accompanied

regal juniper
#

You scan ship or base b4 you attack will show current
Info will always show base

clear osprey
twilit frigate
#

There's no way he got killed, repaired, then sent it back with 1% health again short of some kind of bug. And opening the log seems to show zero hull and shield from the start both times, rather than them draining out before he died

regal juniper
#

That's info sctmreen showing base stats (undamaged)

twilit frigate
#

it's like he never actually regenerated from this death

regal juniper
#

Click on a hostile that pop up will show shield, hull graphic showing if it's damaged.

Click info button will show you same as if it were undamaged ie. It's base stats

regal juniper
#

You go out hit a hostile come back to base, send out again...

twilit frigate
#

....you don't DIE to a hostile then send out again without repairing

regal juniper
#

Nothing says you have to repair each time...

twilit frigate
#

station hit went 5 rounds. ent-d fights went 1

#

all 3 show him being destroyed

regal juniper
#

Can't send out if dead.

But victory defeat... Doesn't necessarily require death

twilit frigate
#

these aren't realta fights, no one's going 100 rounds in station defense

#

or an ent-d vs a cube

regal juniper
#

Ah right same battle but you click on the ent d part of battle report, so not multiple battles but each ship performance in 1 battle

twilit frigate
#

....they were 3 individual battles

regal juniper
#

Like clicking on armada battle report, clicking on individual ship..

twilit frigate
#

station hit, then ent-d, then ent-d again

regal juniper
#

Ah right so battle report station shows both survived, went 100 rounds.

2nd report your ent v his cube.
Went 100 rounds.

3rd.. Shows you killed it..

twilit frigate
#

omg

#

so, can you stop since you clearly are not getting the situation?

regal juniper
#

It's not unheard of for 2.6b ship to kill a 14b ship

twilit frigate
#

NOT IN ONE HIT

regal juniper
#

Especially with those numbers

#

Wheres his battle reports...

twilit frigate
#

Anyhow, for literally anyone else: The cube still appears to be dead at the start of both Ent-D hits as you can see by the shield and health bars (please forgive the screen tearing, it's due to my resolution)

polar thorn
#

Restore the system back to monday because whatever you did Tuesday pooched the system beyond belief.

bitter wharf
#

no mater what i have tried ( clearing localization chase, repairing installation, full uninstall and re-install) the time will not show no mater where i click in the system the ship is in. PC Version 1.000.40895 <@&509690795536941056>

warped lynx
#

Why does the refinery crash so much now!?!?!? It literally takes 15 min to get everything out of the refinery because the game crashes , freezes , or sends me error codes. WTF!

shrewd owl
#

bug that has been around for ages: buffing a ship with cerritos will sometimes show it as destroyed even though it is not destroyed. clicking repair fixes the ui again

cunning trench
#

Do I put a ticket in for some compensation regarding my alliance tournament task I won’t complete or just take the loss. I chose 10k collect 225k syndicate, burned through 22k multi phasic credits in a desperate attempt to complete, but won’t be able to now due to issues and I sure as heck ain’t spending any more money on this game. <@&509690795536941056> @slate wind

unkempt acorn
#

It is just so bad. Yes, after the update and restart this morning. Most buttons are not responsive, had to restart a third time. Still waiting for your “QOL” Collect all to actually, collect all instead of give me 2 items at a time. Lag is brutal. <@&509690795536941056> @slate wind

gaunt robin
#

<@&509690795536941056> just updated to the latest ios version, the stuttering/frame rate cap is still very noticable, hurts my eyes. On ipad everything is smooth. It's not acceptable especially because the iphone has a more advanced 120Hz display compared to the ipad's 60Hz.

nocturne shale
#

<@&509690795536941056> kri'shara artifact is broken again. Keeps randomly deselecting ships from my queue of hostiles, getting extremely annoying

#

Feel extremely sorry for anyone who spent money on this pile of junk

plain grove
#

Armada screens are weird

regal juniper
#

0 crashes since fix update... So that's good news

#

Back to normal

cunning trench
#

Def not back to normal, I haven’t been compensated yet and I still have lag/glitchyness…lol, wait, that is normal

balmy laurel
#

<@&509690795536941056> That hotfix didn't work. I played for all of 20 minutes before crashing again.

karmic crown
#

just to make sure, your game version says 1.000.40980?

spiral lintel
#

Kir'Shara broken again it seems 😦 what a waste of £99.99

#

yes i bought it when it first came out..... stupid me

autumn mountain
#

I am ghosted by the game telling me that I have one or two rewards awaiting me, after I have cleared in refinery.....today it is MANTIS.....

#

second refinery showing rewards is BAJORAN

runic ravine
#

I can’t even get in now keeps throwing error 5 saying I lost internet

sage violet
#

<@&509690795536941056> it didn’t work. I still can’t get past the loading page

#

<@&509690795536941056>, can we get another shield? Your patch didn’t work. It might even have taken away some color off the loading bar lol

warm kiln
#

It’s crazy that after the update now I’m having connection issues so bad that I can’t even finish events because it keeps freezing every 2 minutes and I have to wait for the lag to stop 🤦🏾‍♂️🤦🏾‍♂️🤦🏾‍♂️ I would have been finished now I’m still trying to rush to get things done that would only have taken a few minutes

bright harness
#

before the fix, I was getting one. now it's 3. none of those are real (there are no targets there).

slate wind
shut pasture
#

Seems you can't save battelogs from the Kremin Formadas?

balmy laurel
#

I did update from the app store

dull acorn
#

I clicked on Starts for AT 1500 Uncommoin ex-borg credits. I spent them, but it has not registered

#

I daren't start another until this is fixed

#

Task has vanished, but daily attempt is 0

#

Have I been awarded reward?

plucky leaf
dull acorn
plucky leaf
#

iPhone 13 mini, have updated to the latest in the App Store.

#

Game freezing everywhere.

lofty pulsar
#

Missing and Losing Tasks 🙄

long egret
#

Non discord alliance member says he lost all his completed alliance tournament after update. So far i see no improvement and to think i.was going to thank fold for his testing. Now am not cos they clearly arent seeing what the rest of us are

brazen wave
#

S102 - another fine morning to get stuck in warp space when recalling and having to restart

surreal tide
#

s27-update on IOS now I can't log in

solid gyro
#

So much for fixing.... never had a problem with ship stuck warping

vague wedge
#

I'm OPS 45 and I'm somehow in the 46-50 bracket in the Second Contact Elite SLB for the second time now! How is this possible? I can't find one other lower than OPS 46.

twilit jasper
#

A bug that I've been experiencing for several months that never seems to get fixed and is happening more and more frequently. Not sure if anyone else has the same issue... When trying to exit the Events menu, the game will freeze on the Fleet Command splash screen with the spinning circle in the bottom-right corner with 'Preparing' underneath. Only way to get back into the game is to restart. Really irritating and a rather poor show if this is a known issue and hasn't been fixed yet.

jolly rapids
#

Allicane Turnament bug.
To see new tasks I must restarting game, every time.
It's frustrating.

half geode
#

Tournament is not scoring

karmic crown
#

don't cross post

mental swallow
#

hi, i can not enter the game, at 20% I am stuck...

honest adder
vague wedge
waxen hearth
tight spruce
#

Lags over lags!

silent wave
#

for what game u created a hotfix?

cloud hinge
#

Incursion or server merge?

manic nymph
#

Beautiful bug fix today 🤔😪
EU 105 is more buggy now than before fix 🤷
New update has been installed, didn't help

honest adder
native oyster
#

Since I have updated the app I have multiple time outs. All my factions stores keep disappearing saying I haven’t unlocked them and alliance tasks still very glitchy. Server 403

true solar
#

Game is now completely unplayable. No responses whatsoever. Yes, I have loaded the new app (iOS).

long egret
#

The lag is now making the game unplayable. @karmic crown what did you guys do to test it? Clearly 2 people testing something at a quiet time of the game playing day is not working.

native oyster
#

Helpful

karmic crown
#

What is occuring now is unrelated to the issues from before

#

Or to what the update addressed

stuck hemlock
#

men the game is slow again and offcourse unplayable

hard venture
#

<@&509690795536941056> Battlepass scoring not working. Been 10 minutes so either long delay or broken [UPDATE] Scoring came through after 20 minutes.

fallen iron
#

after updated client on PC

magic tapir
#

Haven't missed a day and still need 2500 pts for the first milestone in the overflow.... Yesterday was at 252.5k pretty sure the points are messed up unless there are high point bp events in the last few days

humble badger
#

sick of game freezing like this and having to restart

stuck hemlock
#

men the game is getting useless can't even display the picture of the boxes.....

#

i know it's broken the game but this is getting unusable

sweet grail
#

just completed the BP event for today and it still showing that I am at 252.5/254k. said the same thing yesterday after completing the BP event.

long egret
long egret
vivid eagle
#

My alliance tournament is not counting anything again like last tournament

sweet grail
#

It said the same thing for points yesterday after completing the BP event

mossy junco
#

Alliance tournament store always shows one of the currencies of the latest refinery/faction visited, instead of tournament currency. To see the actual tournament currency, I need to kill the game, restart it and go straight to tournament store without detour...

vivid eagle
#

Ok my points went through after about 20 minutes, I'm lagging really bad.

grim mesa
#

Ex-Borg credit spend is not registering for Alliance Tournament. Happened to me yesterday and today. Is this a known bug?

vague wedge
#

Armada overlay glitch still not fixed!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

safe vessel
#

Anyone know what is Error Code: 5 keeps appearing non stop

vague wedge
dreamy steppe
#

I have not received tournament credits for the 3 tasks I completed yesterday... is this where I file a ticket to get this fixed

young halo
#

this game is s0 unplayable right n0w. ive been kicked multiple times. wth sc0pely?

haughty jay
#

Somehow the Leader of the armada always seems to be queued today... but in the end that player fights with the rest.
We did several today, and it always looks like that

olive hatch
# dreamy steppe I have not received tournament credits for the 3 tasks I completed yesterday... ...

https://scopely.helpshift.com/hc/en/19-star-trek-fleet-command/ Talk to the bot on the lower right for help/open ticket

solemn comet
#

Still nothing but garbage playing

mental surge
#

Get your priorities right. Hire better staff and consider doing Q&A before pushing changes live to the servers. Whatever update or hot fix that you put out has just made performance worse.

radiant breach
#

Just gona leave this here for you

stray lion
#

Game still running really laggy and freezing up after latest update

strong gust
#

I d/l the patch today, and now my client is having all sorts of glitches and errors. 1) Getting login errors when I know the login/password are correct. 2) The game randomly hangs on an eternal loading icon. 3) The game just suddenly restarts.

#

I did not have these issues prior to the patch today.

vocal wedge
#

Now the game won’t load

stray lion
#

Game just frozen up

coral hearth
#

Game is still laggy and utterly unplayable.

#

You have not solved anything, at least for eu176

stray lion
#

Eu131 same

alpine shoal
#

Updated on Tablet. Game isnt loading after the update. Cant play anymore

lofty hound
#

Please fix the alliance tournament store so it isn’t so jumpy. I will try and scroll and suddenly it is purchasing items I don’t want to buy because it suddenly refreshes and instead of tapping to scroll my tap ends up buying.

#

This happens a lot, and I’m tired of opening tickets to get my alliance tournament store credits refunded.

twin marten
#

Constantly receiving this error

unborn crescent
#

#⭐-official-announcements message
Now I think I know why is my game so broken for a few hours now. It's because there's some new patch.
Thing is, that the update is STILL NOT available from Galaxy Store for me. i can only open it from there now.
Maybe because I got the game from there.
(That is the only place my game is connected with, so Google Play Store always just wants to install it from scratch.)

bright harness
#

could barely catch the repair button for a ship, it auto-closes when I take my pointer off the ship icon. whatever was in that hotfix is not good.

#

It's like someone messed up all the layering.

#

Also random pieces of PMs disappear - not the whole thing, just random parts of it.

native oyster
#

Cant start anymore tasks. Used only one today. Restart, Clear, asw. nothing helps.

lyric tangle
#

....also no hostiles are dropping any loot (armadas still awarding as per normal though).

native oyster
#

Damn. and the store is closed as well 🤬

scarlet cypress
elfin scarab
#

Hotfix and updates didn't really help much, my players report game as not playable

lyric tangle
scarlet sparrow
#

Game loads fine but anytime I try to collect chest or refinery its freezes and I need to restart

cunning frost
#

I have gotten the button to claim rewards for an event quite frequently over the last two hours and every single time I click the green button, it's the interceptor hunter event that I finished not long after reset. I have updated the game. I have reloaded. I have cleared localization MULTIPLE times. Each time I do that, it actually causes it to do this more frequently. We're to about every minute now. I'm not getting the rewards, just the notification. I have other events in progress so I keep checking to see if I'm done. This is obnoxious.

honest crypt
#

Rev polygon group armadas no loot or battle reports on two so far tonight

prime lily
#

The Message Exchanges in the Faction Store is not working. The Description is messed up. In the Fed Store its called "klingon Message Exchange" and is locked. In the Klingon its called "Romulan Message Exchange". And in the Romulan Store its called "Federation Message Exchange".

scarlet cypress
prime lily
scarlet cypress
prime lily
ashen totem
#

The game got restarted for awhile all of a sudden and my voyager got killed. 😕

wary kindle
#

Anyone else finding their ships are getting lost in space at 00m 00s a LOT today?

upbeat sundial
#

please fix this already

glossy shadow
#

When my alliance runs armadas, all people joining call a spot beforehand so we don't end up with 10 people in a 5-seat armada. Chat has been extremely buggy since the last update. Mostly people who are on iOS report that some of their chat messages aren't being seen by the rest of us. They'll call a seat in an armada after it launches, they'll show up, and they get booted because nobody saw them call a spot.

young halo
#

this game is such garbage n0w. seri0usly Sc0pely? this is the pr0duct u put 0ut there? this is embarrassing. ive been kicked 0r had t0 restart 0ver a d0zen times. every time u "try" t0 fix s0mething, its br0ken even m0re. h0w ab0ut this? try rem0ving c0ntent that isnt relevant anym0re, like tactical mandates 0r unused t0ken we d0nt need anym0re, and free up s0me space? d0 yall even play this game like the rest 0f us, 0r d0 u have ur 0wn server where u play each0ther? and if n0t, maybe u sh0uld. all the time. maybe then, these things w0uldnt keep happening

#

quantity 0ver quality the sc0pely m0tt0?

dire smelt
glossy shadow
#

Unless it's a bug related to the game's spam filter.

solid gyro
#

So game won't load, stuck at 70% and yes I did everything possible.

craggy parrot
#

Alliance event kills not counting again

zenith tapir
#

Alliance event not refreshing tasks, scoring completed tasks, starting tasks without bring chosen.

dire smelt
#

we say omw (player name or initials)

#

X zan

glossy shadow
sage violet
#

Can’t wait for more transporter patterns as my compensation gift for missing events and dailies

warm kiln
#

I’m still having the same issues since the update I missed out on doing tournament events because once I started one I couldn’t and still can’t stay connected long enough to finish them just before writing this I got on the recall my ships from the defense it was slow for them to warp away and as soon as I collected the credits it froze that fast I was only on for about 2 minutes

rancid wren
#

After the fix the game is freezing more quickly then before. Great job scopley. picardfacepalm

pallid ruin
#

Trying to do wave defense on my Mac 🖥️ and ALL I get and I mean ALL I get is a spinning wheel of death ☠️ come on! I had to restart 20 times just to do the 5 wave I needed for the season pass

#

And yes I have updated

warm kiln
#

I just looked in AppStore and see there’s a update I’m not even sure if I should trust updating it

sinful basin
#

armada starter is set last since the last update... if more player join you can get kicked out of the armada you started... only way to prevent being kicked is to at least give one player a star (after that the starter is placed first in the list)

#

this happens since the patch on tuesday

wraith surge
#

So you put out an announcement about an unscheduled leaderboard, say you're going to give compensation so people can participate in the unscheduled leaderboard, and then start a whole nother unscheduled leaderboard two days before the one you just announced? GG

solid gyro
#

Wonder what these devs tested sure wasnt the game.

charred sonnet
#

this is just ludicrous.

charred sonnet
inland spruce
#

My 9500 anti matter units I had yesterday have disappeared and when I went to get more the jem hadars are not giving them when they die I have restarte, uninstalled and restarted game and my comp. IDK what I did wrong if I did anything?

sinful basin
barren totem
#

Did anyone not get Suder shards? I had 28 before the special reward. After 28 after special reward. WTF???

fringe sun
#

If I am on the way to attack a hostile and I enable attack pattern alpha - it will destroy my ship. It has happened a lot.

sage violet
#

The only bugs they really fix are the ones that affect the cost of packs. Oh, that pack was supposed to be 99.99, shut the whole game down to fix it!!!

fringe sun
#

Actually, I remember - that if I hit repair, then it returns to normal - so it is sort of a bug

vale nexus
#

Alliance Tournaments bugged (again). This time I got rollover of credits (still not responded to about that from last time). Again, not credits have appeared from the last 5 tasks. Am doing small tasks because it’s frustrating to do big ones and waste more of my time getting nothing. Refreshing is random. I DID get the 1500 credit gift though, but nothing still from tasks. Refreshing is poor and random.

#

I repeated myself there, sorry!

honest adder
latent crescent
#

Wondering if “Error code 5” is part of the arc as it seems to persist. 😒

supple juniper
#

people are still floating away after joining armadas

loud bone
#

Anyone having an issue of sending a ship to a token locked system and then it says 0m0s on warp timer (stuck/broken) and then you reset the game and it’s brought the ship back to your station but still ate the token? I’ve had it happen like 4 times b2b to me in the past few 10 mins or so

autumn mountain
#

armada counting is wrong,,,,I had over 300 pts which equates to 3 uncommon armadas for Fed and Klingon, but the count showed me 35 points left for both sides when I had completed 1 each for the 6 uncommon tourney! explain that one to me

warm jay
#

I keep getting explorer hunt reward just the visual

lean marsh
#

Lag, game crashes, wasted alliance tasks, wasted borg solos, and contact support causes the game to crash and clear cache.

tulip plinth
#

@vocal crystal
I have a weid bug today, wich doesnt let me do my third Tournament task today.
Game shows I allready did 3 tasks today, which isnt true!

worldly sluice
#

Compensation doesn't matter when we have players that can't even access alliance tournament on server 34. Try fixing that!!!!

supple juniper
#

Im at 5/6 tasks completed even though i done 6/6

charred sonnet
soft onyx
#

Can't swap out Fleet Commanders. The button suddenly doesn't work. Tried it on both my phone and PC, no good. The button does nothing.

grim pecan
#

This lag issue that wasn't even affecting me started affecting me when the mislabeled hot fix was pushed, both before and after I updated my client. FYI it is not a hot fix if players have to update their client.

surreal tide
#

Are we done? Do we think the issues are resolved? Send out a sorry chest? Anymore work being done?????

cursive mural
#

<@&509690795536941056> Alliance tournament re-rolls aren't working properly. one moment it works then won't unless you do a restart.

worldly sluice
#

Ohh look a event where they don't give enough to complete it. I've not missed a single 1 yet short for the time left unless they start doing 2 a day.

karmic crown
#

you should be at 200 to next reward before doing today's

abstract iris
#

@slate wind so far today I had to put in a ticket for missing loot grinding silent enemies and now I got this going on

karmic crown
#

missing loot how

abstract iris
karmic crown
#

click the currency and it will tell you what level you need to hit

abstract iris
#

As I grinded and had a little more than what I needed for a max pull

karmic crown
#

actually don't even need to do that

#

it shows you 55+

#

55-60

#

you're hitting too low

#

you're not missing loot, you ops up into the next refinery level

abstract iris
#

Thanks didn't think about it

#

Pain in my butt is what it is

#

So now that's solved that leaves the other thing

karmic crown
#

a couple resets usually fixes that, sometimes the game hangs and it locks systems

abstract iris
#

So a couple resets correct

#

Can't go to the islands either

valid bone
#

Is it April 1st?

#

gotta be a bug.. right

#

guess not. wont let me move for 41 minutes..

sage violet
#

It has to be a bug! How would you be able to operate during incursion?

abstract iris
valid bone
abstract iris
summer fossil
#

need the prime station move pack, only 100$ to decrease cool down time by 10 min! buy 5 to get the timer to 0!

sage violet
#

Now this one is new. From one of our alliance members

sage violet
#

Looks like all the warp paths are now pink 😂

dapper sparrow
#

This one is fun

sage violet
#

Haha, yea! It looks like a wraith dart

raven kelp
#

Due to the performance issues with the last update, i had uninstalled and reinstalled the game on my mobile. Ever since doing so, I've had horrible motion blur when moving around systems and thumbnail menus (like the gifts or alliance tabs). I tried reinstalling the game again and it's still awful. Anyone else with this issue?

I do NOT have this issue on PC, and have never had this issue on mobile for the last 2 years.

woeful mango
#

No issue like that yet on phone

#

I decided to just collect 3 tasks even if I can't do them. Some doable ones might appear for other members, who has time to wait all day on a chance to get a task

humble sequoia
#

These bugs are super fun! I'm an Ops 50+ btw.

sage violet
#

This is crazy! It’s getting worse!

#

Seems all the patches are bursting open!

bright bloom
#

updated the game per the patch today. cant go to deep space now. reload, reet localization didnt work.. yall fix the lag and break deep space?.

placid hedge
wide badge
#

Omg fix the game and it gets worse 😫

brazen wave
#

S102 - I repeat, have to restart to get ship recalled out of warp space - it is stuck in warp space. Its a matter of timing, i had other uses for this ship before it got stuck. Fix it, why don't you !!

mellow relic
#

Using the que system on ship goes to sleep mode every time you click on something else eg. Go a claim a chest etc

solemn comet
#

Still having issues !!!!! Can’t click on many systems a lot of times for they are losing clickablity as shown above

faint rose
#

Another tournament.same bugs. Select a task, lag kicks in. The 1st task in column 1 gets picked instead. poof 1 task failed.
How can you expect anyone to spend money on content you cant even be bothered to fix ? 😞

waxen hearth
#

Do you understand the meaning of claim all, obviously the answer is No.

proven heath
#

Scopely are so generous every new update we get free new bugs, like the new one which tells you there are no gifts available even when it shows a number on the chest, come out go back in and if by magic your gifts appear. They are really spoiling us.

wraith vapor
#

Mission keys and alience tournaments not paying out

nocturne monolith
#

I’m not usually one to complain, as I know it’s an old game with lots of coding. But since yesterday’s latest update, my phone is heating up like crazy. Game is lagging every time I click on a chest and within 20 minutes my phones battery life has dropped 15% just trying to run this game. Stability and lag is worse than it’s been in a long ass time.

waxen plover
#

Who else is having this issue been popping up every single time 🤦🏽‍♀️

marsh cliff
#

Anyone else have had player not automatically joining armada’s this has been an issue before it seems to be back again

prisma prawn
#

The lag and trying to do anything is painful things are not loading correctly. This has to get fixed user experience is going downhill.

true crest
#

<@&509690795536941056> when are you gonna respond to bugged borg polygon Armadas? They are Important for iso damage Event and its unfair if they bug out

frigid tendon
#

Again, and again, and again...

reef robin
#

The lag is getting to be insane. I don’t recall the last time it was this bad. I cannot interact with the game at all. I can collect maybe 1 thing from the refinery then the game stops responding and I have to force quit and try again and hope I can progress further.

ebon gust
#

all settings reset, bookmarks lost, very hard to login, refinery freezes, lag gets worse

ebon gust
mystic flume
#

Number of docks shown in player base scan is off.

mortal haven
#

Screens not loading correctly

tidal umbra
#

I just update my game and now I can't login.

boreal sparrow
#

not repopulating

hardy patrol
#

My ships are getting sent home instantly and I’m not getting credit for mats that were mined. When recalled on the way back to base
SkyXO s42 @ 5:50 ish A.M.
Gas mined did not get credited to daily goals

dire smelt
#

alliance tournament promotion bar keeps moving?

during this tourney it started at top3, yesturday evening it was top 4, and today its top 5.

number of alliances in bracket remains unchanged. why is this hapening? is it real or is it a trick to try and get ppl to spend money?

raven kelp
twilit frigate
#

Info on favors isn't displaying at the correct position (current rank) and can't be scrolled anymore (clicking it closes the info). On PC version

blazing coral
#

Warp Speed exos and Officers aren't making any difference. Particularly the Alliance 200% extra one.

vivid ravine
#

So they announced months ago they would fix alliance rankings and they haven't at all 😭 not expecting them to do much to anything else that's broken 😉

#

Yes the alliance 200% warp speed is useless at this point

brittle mason
#

the alliance tournament for 80 mirror universe hostlies in mirror axanar. your server is not giving out points of killing hostlies in mirror axanar. please fix.

dire sluice
vestal shore
#

The points for the FKR event have stopped accumulating for me. This is a real problem as I’m close to winning

dire sluice
#

Looks fixed now.

brittle mason
#

no still broken on server 114.

vestal shore
slim summit
#

Can we fix this please, it has been days that this is ongoing lately. What the point of having multiple exslots if we can only use one anyway ?

rancid ivy
#

Alliance tasks aren’t refreshing on pc. They are on my I phone. Somewhat. But on pc. 10 minutes. Just empty slots. Even after restart.

rocky peak
#

Still can’t log into game. Gets to 70% and stops loading.

restive garden
#

Thats a funny looking stella

brittle mason
#

closing the game down then starting it again fixed the problem.

pearl peak
#

Alliance Tournament not giving credit for task completed right at reset. Tasks show "retrieving" since reset.
Cleared cache twice

ocean dew
#

Is it a bug that Trip Tucker is not showing up when filtering for loot officers?

mental hamlet
#

Talios stuck in warp I have to shut down game n restart so it shows in my base.

vivid stump
#

Torney wont recognize a 1500 pt completion , restarted several times and doesnt recognize..it records the attempt.

bright sedge
shut shale
#

The speed up button on or off wont stay in off as i use the speed up

marble copper
#

tournaments not responding on pc client

flat bobcat
#

Erm. What's happening g here

river snow
#

Tournament is not counting

shut shale
#

Same here 👆

smoky rampart
#

Game is not loading it stops 3/4 of the way. I also let it sit for a while and nothing. I'm using android on my Samsung

brittle jacinth
#

Saturn 42. Can't post in chat, nor share coords. Private messaging is empty, all past conversations are gone.

#

Cleared localization, checked for updates, restarted game. Still no chat

quartz field
#

spending rare exborg credits not registering on this tourney item looks like it was about a 30min delay.

runic rose
#

Builded to dry docks but were not count on strenght 🤬

lusty mesa
#

Every 5 minutes i get the info " freebooter Ems finished " 5400 neutrinos although i finished the event 1 hour ago

lusty mesa
sick vapor
#

alliance tournanent not accepting tasks. Restarted and cache cleared, still not working…

vivid eagle
#

Alliance tourney not accepting uncommon fc credits

radiant breach
#

Thought this was fixed?

void solstice
#

whats up with the Tournament tasks? the only non pay to win one i get is the "get 6K unc ex borg credits"????

raven kelp
regal juniper
#

You not updated from app store? Ie. The fix

marsh goblet
cosmic ruin
#

When I enter this screen everything is frozen Have to close game. Can’t score in AT

errant mist
lone fossil
#

Is there an issue with the Amalgam not scooping according to the percentage? I have been noticing that my amal is not getting the intended amount. For example, if the base being raided has an available loot of 6.5B to be taken, my lvl20 amal (with it's percentage at 0.041%), i should be pulling approximately 266.5M on initial hit and slowly degrades based on available loot. However, i am only pulling approximately 5.1M. Can you please shed some light into this?

scarlet cypress
lone fossil
scarlet cypress
#

rephrasing what i'm saying - it sounds like your assumption on what you should be scooping is based on incorrect math, but the game is doing it correctly

lone fossil
scarlet cypress
lone fossil
#

ok does that also take into effect the assimilated refit?

scarlet cypress
#

you didn't mention it, so i didn't calculate it in, but it will only increase the amount of extra by 30% over what it was before, so it won't change things by the approximately factor of 100 your assumption is off.

To better contextualize this for you, you're expecting to be able to steal half a base in 1 minute. with a max, FT'd, refit, and sloan boosted amalagam, it takes a good thirty minutes at least

lone fossil
#

i think you are missing some zeros, i doublechecked the math using calc unless i am doing it wrong. I apologize if it seems like im going in circles, im just trying to better understand the mechanics of the amal.

scarlet cypress
lone fossil
#

AAHHHH....ok that makes sense, once again i apoligize if i misunderstood

scarlet cypress
#

no worries, that's what i'm here for.

dull acorn
#

Alliance Tournament has me completing 7/9 tasks. I have completed 9

hot reef
#

What's the story with the krenim formation?? We have a small alliance and used the exos on the static and charged legs. Then we were told they are useless. Regardless, we had enough power to easily defeat the charged and neutral legs. Didn't make a scratch on the static portion. We all put in tickets thinking the exo didn't activate and were told different things. Do we need the new ship to beat the formation? None of us have that. But we do have power. So if we can't beat it without the new ship, why not clarify. So that means we can't finish the new mission or the corresponding complete new mission event or any of the krenim formation events. Is that "as intended" unless we purchase the ship or a glitch? Thanks.

scarlet cypress
# hot reef What's the story with the krenim formation?? We have a small alliance and used t...

the top right leg (i believe static) will one-shot most ships round 3 if you don't have a relativity in it turning its ability off (correct, the exocomps don't help here). If you can kill it by round 2 or early round 3 - max fortify, defiant, and cerritos boost help a lot, as does putting your biggest ships & best crews - that doesn't come into play.

Yes, if you're not in an alliance with good g5 players or several big g4 players, that's almost impossible. It's bothersome indeed.

hot reef