👾-bug-reporting

[main coral]

Best course of action. No point of spending energy on this..

[wide wadi]

Just not great with the crew and synergy alone that drone should have been mince meat

[north lark]

use a better crew then XD

[spiral lintel]

No battle report no damage. Bugged armadas?

[main coral]

Use : 5/11(cpt) with Khan & 6/11

[wide wadi]

Doing that now

I thought 6/11 was only for Armadas ,🤣

[main coral]

Also I would have used something else than Voyager. Enterprise for instance, if you have it.

[pearl halo]

bugged armadas here too, directives lost, player base unhappy

[wide wadi]

Enterprise only 5mil

[main coral]

It's the synergy with 5/11 that helps

[violet vessel]

This game = one never ending bug 🐜

[wide wadi]

That worked Ty 👍💫

[main coral]

You are most welcome

[wide wadi]

Your a star was well puzzled,

[gaunt timber]

Please fix your lagging this happens all the time hard to do hostile hunt

[hollow perch]

At Server EU 139 its nearly impossible to play. Why is it so laggy?
Please fix this ASAP

[main coral]

It's on all the servers at this point... if you scroll a bit up😄 All the servers are complaining about lag & faulty scoring among other things.
We're waiting for an official message from the mighty community managers

[rotund patio]

I'd be happy to have lag if I could just have our server and my account back

[bleak verge]

Always great if scoring doesn't work correctly. 👏

[wide wadi]

Ships also not docking

Tried clearing location

[turbid quarry]

my account went back to reset--and nothing I do gets me back. Maybe it's the universe sending me a message. Breaks my Trekkie heart, but after three years, I'm done.

[spark stratus]

Same here. Was level 33 this morning, and now I got Giordi coaching me again.

[rocky oriole]

STFC Patchwork Edition

[cunning valley]

Yep server 80s the same was ops43 this morning now I'm ops 1 🤬 why's the only updated about this coming from rev ? He's a streamer not their team

[spiral lintel]

LAAAAAAAAG

[meager quiver]

I may have my account but can't play the stupid game as the lag has lag now!!!

[reef forge]

You need to dock not just mine it

[honest adder]

Gas you must dock

[elder zephyr]

come on socpeyey wakey wakey

[native oyster]

Hi, I encountered this error, I have completed all the battle passes, despite everything I am missing 6000 points to complete the surplus, is it possible to resolve this error? thanks and good job.

[elder zephyr]

114 all most broekn

https://tenor.com/view/cash-app-empty-gif-1283614168015745967

[lusty prism]

178 fully broken…. Can set miners. Can’t hit hostiles, can set armada’s…. But the pay store keeps working tho!

[acoustic plaza]

109 - Server lag unbearable

[floral juniper]

@elder zephyr thats being extremely polite as well Furball. Not what i would have said but means the same 🤣

[wide wadi]

It's all broken

[plucky leaf]

S137 not possible to get anything done...

[elder zephyr]

https://tenor.com/view/reset-button-restart-start-over-press-gif-16228545

[drifting sleet]

EU-S157 not playable too... Great job, scopely 👍

[hazy phoenix]

Scopely, the only thing they are reliable at is sheer incompetence

[meager crow]

EU 107 totally unplayable

[odd abyss]

Yep, S156 is toast too. Much love, TT 🍞

[lusty mesa]

How much more buggy and unplayable you want to make this ???

[dry mortar]

Server EU134 so laggy and its 3h30min since reset!!! Quote from my alliance chat:
“turning this cráp off, no point even trying to do events when points don't score, ships won't move etc.. Perhaps Scopely will have got their act together by tomorrow morning. But I doubt it.”

[wide wadi]

https://tenor.com/view/boulderbear-wagbear-gaming-game-gif-25890825

[lusty mesa]

Perhaps we need to buy a " no Bug anf lag" prime for 1000 bucks 🤣🍺

[halcyon maple]

https://tenor.com/view/lag-irl-gif-19297080

[elder zephyr]

https://tenor.com/view/iu-gif-27617229

[hazy phoenix]

or just boycott the pay store till they deliver a game that works, but whales are too dumb for that

[acoustic pagoda]

No you have to sacrifice your first born

[lusty prism]

Quote from my alliance… “bs total 🦬💩 nighty night boys and girls 🖖”

[teal scroll]

EU105 we've just had several armadas "cancelled" for no apparent reason, probably due to the immense lag.

[lusty mesa]

Good Option.....or my wife? 🙄🤣

[wide wadi]

https://tenor.com/view/lol-gif-4379406930985342655

[drifting sleet]

@vocal crystal call your mommies and daddies... perhaps they can fix the 💩 you done at this game

[winter skiff]

104 broken too, cannot attack, when attack works, the ships don’t disappear, game claiming ship isn’t in system, it’s forked.

[uncut ice]

<@&509691205798592532> isn't it about time someone got in touch with scoreplay and told them to feed the Hamster

[golden blade]

https://tenor.com/view/lagloyavich-overwatch-and-the-next-day-overwatch-team-lag-gif-1706849326425544580

[plain scaffold]

why I am missing a ticket to finish neelix event?

[elder zephyr]

am setting shop to kill npcs then coming on hear then they eventing kill

https://tenor.com/view/tribbles-star-trek-universe-gif-15358836

[vale lantern]

my favorite of the day,1mn delay per tour
play on PC

[vestal oar]

Armadas are invisible and not even host can join them

[dull lotus]

Lag so bad on 159 - armadas failing saying people not in them, they have been sitting in them the whole times - ships getting lost in warp - saying in dock, but locate shows the system they are going to but no option to access / recall - seems to take 5-10mins and a few restarts to get them back...

[rough cairn]

The ship does not attack hostilla

[formal sentinel]

unplayable lag on server 178

armadas cancelled, directives lost. 20 seconds to kill any hostile, but worsening...

Strange way to celebrate thanksgiving ...🦃

[elder zephyr]

https://tenor.com/view/windows-windows-xp-loading-start-windows-xp-professional-gif-14539891

[wide wadi]

Still no Scopley announcement though

[hazy phoenix]

https://tenor.com/view/on-fire-pizza-gif-6074641

[storm current]

did they bump the swarm? been in battle for 10 minutes vs a lvl 28 swarm (im ironic,)

[acoustic pagoda]

https://tenor.com/view/computer-says-no-carol-beer-no-way-little-britain-trendizisst-gif-14015902623456325888

[elder zephyr]

https://tenor.com/view/bsod-gif-23533179

[oblique jacinth]

Massive lags again. Is this a regular thing now? Sucks

[wide wadi]

https://tenor.com/view/zap-hosting-zaphosting-zap-hosting-provider-gif-3795246720309425760

[elfin scarab]

Getting close though with that time

[wide wadi]

Using ex crypto server's 🤣

[sinful siren]

at the moment no gameplay possible... whats going on?

[gaunt timber]

The game getting worse and scoopely is no comminato

[elder zephyr]

https://tenor.com/view/5year-anniversary-5years-of-fighting-rise-justice-womens-march-gif-24488643

[shrewd owl]

lag 9000 right now

[vale lantern]

always nice to have to restart during a session, rare are the games in my house that can do that to me, even the AAA pushed to their limits, don't do that to me🤣

[heady sierra]

Server 105 is very laggi and Buggi!

[delicate dew]

The game sucks🤮 🤮 🤮 🤮 Shame on you for this bug play

[sullen zephyr]

Completely unplayable on 164 now, can't lock onto hostiles and now my cubes just gone AWOL🙄

[unreal warren]

Same on 114, can’t attack hostiles or reset miners even after restart

[elder zephyr]

would have tought they gave modrds devs contact number

[spice plover]

No way to play, hostiles freeze, game lag tonight

[storm current]

@sullen zephyr it is in the substapce of moxidar (ex-borg zone) seems like they all go there. (there are over 200 ships on one spot that tried to warp somewhere)

are scopley sneaking in a voyager origin arc?

[sinful siren]

for 100 € you get it lagfree for 10 min

[native oyster]

4 days after maintenance, and the game is already fekk up again, how its that even possible

[halcyon maple]

bet the store is working fine

[fossil temple]

https://tenor.com/view/lag-999ms-ping-lagging-delay-gif-25051830

[native oyster]

10 servers to only handle pay store, 1 server for the rest

[elder zephyr]

https://tenor.com/view/no-donkeys-shrek-gif-16041065

[quick shadow]

Server 145. We are unable to attack hostiles. @umbral nexus @viscid cloud What is going on? This month has been absolutely awful for stability

[elder zephyr]

no new stuff till jan please just fixes

[tidal cipher]

Upgrading warp drive decreases power…rounding issue?

[stuck hemlock]

i can't shoot hostiles what is going on.... the game is unbearable slow..... scoply i think you can start sending out compensation chests......

[bronze cape]

106 heavy lags. Game not playable

[ashen tinsel]

Really few servers actually offline?

[vale lantern]

https://tenor.com/view/tpmp-touche-pas-a-mon-poste-cyril-hanouna-cyril-hanouna-gif-27504188

[violet vessel]

I hear on stfc Facebook, server 80 was deleted not merged?

[fossil temple]

114 defintely laggy, not ok here

[vale lantern]

https://tenor.com/view/shadok-shadoks-et-les-shadoks-pompaient-pompe-francais-gif-25596140

[native oyster]

where did you mangede to find that list?

[tawdry prism]

Cube cant be located

[elder zephyr]

https://tenor.com/view/the-simpsons-lever-gif-9957671

[ashen tinsel]

@native oyster https://stfc.2c.fyi/

[halcyon maple]

https://tenor.com/view/whatif-matrix-make-gif-723526056553365657

[winter remnant]

https://tenor.com/view/discord-gif-22026716

[haughty kettle]

next one: when you go to TT now and send out a ship to another alliance TT...

[fallow socket]

134, ships can't mine

[elder zephyr]

https://tenor.com/view/sinclair-spectrum-computer-program-speccy-retro-gaming-loading-screen-gif-11931953

[violet vessel]

From revdeuce: they are aware of issues where players acounts are being swapped for levels 1s. They're investigating. Will update as soon as they are aware of issues where players acounts are being swapped for levels 1s. They're investigating. Will update as soon as I can.

-Rev

EDIT: The cause HAS been identified and they are working on a fix

EDIT: The cause HAS been identified and they are working on a fix

[analog aurora]

Lost directive ships couldn't join nothing working correctly

[elder zephyr]

well may as well play ed for rest night all most all events done good night all kick the devs in the nuts

[lost karma]

So laggy tonight

[main coral]

@elder zephyr actually rather

[spice plover]

https://tenor.com/view/loading-microsoft-windows-windows-xp-gif-17309666

[winter yarrow]

We have seen your problems and are working on it honest 😇🤣

[sinful siren]

no kids Shimps and pay it with a quarter banana

[torpid estuary]

https://tenor.com/view/spongebob-squarepants-patrick-smash-computer-gif-4947240

[main coral]

Only 99,99 $ ?! I see you don't know very well Scopley 😁

[native oyster]

Scope Emergency IT Response Task Force has been activated. https://giphy.com/gifs/dumbto-jim-carrey-dumb-and-dumber-jeff-daniels-107R6VQWcEpyjC

[torpid estuary]

https://tenor.com/view/scopley-gif-2943756650533236924

[jovial gull]

it always is

[fallen comet]

eu110 rubber band city

[faint jungle]

how to do events, the Scopely way...

[stuck oriole]

Can't send this 2 icons together.. Must be space between 👀💩💩💩

[indigo falcon]

Did someone pour champagne on the server again?

[storm current]

Sorry. was so happy i had to. we cant have it working right?

[solid fulcrum]

S140 laggggg

[storm current]

S1 to S703 is laggy

[signal cargo]

S97 had all accounts wiped and still not a single word from $$$copely about it...

[strange swallow]

is it a ............................l......ag ? lol

[mossy inlet]

Lag, crashing, bugs, stuck ships, empty systems, miners not mining, hostiles disappearing…………..but it ok…..the STORE still works. 🤷‍♂️

[indigo falcon]

Mostly not desirable, but as far as I can see...🤣

[merry pilot]

https://stfc.2c.fyi/

[peak trellis]

https://tenor.com/view/scared-bug-gif-26197560

scopely come on we need an bug exterminator

scopely fixing the bugs lol

[hushed goblet]

The ship battle animation isn’t showing. And systems take a long time to show hostiles. And after a while the don’t show up at all.

[glacial spindle]

the least they could do is put out an official announcement that they are working on it....

[spark stratus]

Werd

[cloud hinge]

I am missing a crucial pack in my store

[strong sky]

What's the reporting format? Or do we just moan?

[tidal leaf]

just moan

[spark stratus]

I did a bug report with Scopely, but I think since it's widespread, it won't matter.

[peak trellis]

moan or put a ticket in which will take around 3 days

[spark stratus]

I was a lvl 33 this morning, now I got Giordi coaching me again.

[tidal leaf]

yup

[stuck hemlock]

thanks scoply for fixing the delay so fast it's lighting fast again keep up the great work you guys are doing!

[severe portal]

🤷🤷

[glass pilot]

my account is gone what’s going on my whole alliance is gone

[frank crow]

Same problem here

[pallid pelican]

What server?

[tribal pebble]

Go rogue... And hit everything, then deny all knowledge of it 🤣🤣

[stuck cliff]

Can u pls fix this lag.....is it to much to ask!!! server 108

It has been laggain for the last 5 years i have been playing...how hard can it be??

[urban beacon]

Can’t grind properly. Can’t mine in voyager token. Can’t move with….out….it….going….slow…. Even for scopley this is a great poo show

[main coral]

This much 🤚.........🤚

Scopley needs a reorg: fire the entire intern junior team and hire actual experts.
And this time actually pay them.

[glass pilot]

97

[spark stratus]

Same - 97

[glacial spindle]

the lag is probably from all the players being dumped into the game on a new server, reset to zero lol

[orchid plinth]

97 here also, haven't been able to login to my account in the game for almost 3 hours now. I'm not happy that I was doing events, reloaded the game for lag and then I'm launching in as if I'm a new player.

[spark stratus]

My concern is that with all the stuff that I tried to get the game back on my profile, that I may have hosed myself for when they do fix it.

[final juniper]

121 ultra mega power super lag 😦

[peak mica]

Eu 155 the game is acting very wierd ships are not following orders! And hostiles when clicked on are disappearing.

[lusty mesa]

Officer 25 failure if you want to refresh your commander....nice one....

[spark stratus]

Chi-coms must have hacked all the servers, lol

[peak mica]

Swarm systems huik has no hostiles in it.

[hazy phoenix]

https://tenor.com/view/buzz-lightyear-no-sign-of-intelligent-life-dumb-toy-story-gif-11489315

[lusty mesa]

@umbral nexus any Feedback from your side on All these things here?

[storm current]

or any <@&509690795536941056>

[native oyster]

No, Eco is for a long weekend in the Turk and Caicos Islands. He has time again from Wednesday 🙈

[final juniper]

maybe these are the preparations for the birthday. I have heard that there will be an event that called rien ne va plus 🤣

[mighty monolith]

eu 105 can not play to bugy. i will farming data fly in in room no npc coming i go of data npc coming instant and die

[kind sparrow]

Looks like I'm back at level 1 again sheesh hope game gets fixed 🙏

[native oyster]

https://giphy.com/gifs/looneytunes-looney-tunes-bugs-bunny-pay-day-67ThRZlYBvibtdF9JH

[sturdy basin]

Just tried to login, it's like my account reset to a beginner account, server 97, been playing since April lol... hopefully they fix this quick

[left plume]

As soon as you get far enough to access the options screen you can log back into your account at which point you're back to where you were

[peak mica]

@sturdy basin define quick lol

[regal juniper]

Strange how all servers slated for mergers were reset even though mergers were postponed, was the delete data scheduler postponed?

[sturdy basin]

97 wasn't slated for merger

[vital apex]

This works for sure?

[native oyster]

So the shop works great. The rest doesn't matter 👀

[left plume]

Happened to me in the past. So long as you have a Scopely account you should be fine

[vital apex]

Thanks, I will give it a try.

[left plume]

Be VERY VERY careful when it asks which game session you want to keep

[vital apex]

Oh, ok

[spark stratus]

Nope - web screen says sign in ok, but app says sign-in failed.

However, if I click on the stfc_store on the initial screen, it knows who I am, and shows my event status. Hosed.

[humble badger]

still short even though i have completed the bp tasks everyday!

[dull acorn]

Fudge total still down. None of the crystal I mined for the ticketed event has been counted when I docked it

[wide wadi]

Dailies can't be completed

[signal cargo]

I really wish $$$copely would actually acknowledge that they've nuked an entire server's accounts...

[analog burrow]

Umm...we have an intruder on s76 😬 @earnest crest

[native oyster]

Another fine day of trying to play a scopley game…

https://giphy.com/gifs/mel-brooks-blazing-saddles-oxZweuYi9U0Tu

[spark stratus]

Hell, I'd even be ok with a point-in-time restore to yesterday. Anything but this (S97)

[austere tartan]

Hello, I have a quest who is freeze !!! My Enemy ship is locked on fight ...

any idea ?

(sorry i'm french)

[storm current]

@austere tartan all server issue

[austere tartan]

ok so we wait ?

[formal kiln]

any update on the server issues ?

[tight heart]

It looks like a primary authentication issue… forcing new local accounts rather than the app using the api and down loading current game state for the user. If Authentication doesn’t work, nothing else does..

[simple quail]

https://play.google.com/store/apps/details?id=com.scopely.startrek

Found this big bug @modest plinth

[earnest crest]

It's just a visual bug. Players below 25 can't hop servers.

[pale nymph]

I want a full refund of the money I have spent on my account. That will be a good compensation chest!!!!!

Does anyone know a good lawyer????

[robust patio]

it's a bit weird, while im locked out, with the ops1 issue - i know they "can" roll back the server - why, the whole game wasn't put in maintenance mode, is a bit weird, since - a) people are earning things that survived, and the new players logging in are making new or possibly merging accounts, which will be more work later on. but i dont know the dynamics, the fact I made a purchase earlier today that never showed up, prior to this is a bit scary, but i have the reciept so... not totally worried

[south abyss]

im level one as well..... are they fixing the issue?

[earnest crest]

They are, yes. I've seen reports that some accounts were already repaired.

I'd try closing the game, logging out of google/apple, logging back in, and reopening the game.

[twilit galleon]

I expect my game progress is either ALL gone or if it ever comes back all of my ships will be dead and or my base to be completely empty. S 80 xj696... and if so I will do nothing but put up the screen shots and comments all over social media of a game that I truly thought was really something, how far Id gone, that I was spending a little but stopped when the crashes and garbage starting occurring daily (I changed to f2p style), how mining ships (got a great set of videos captured on my cellphone) are just being killed without ability to do anything about it yet all of the payment options ALL work perfectly. Scopley, you brought into existence something I believed would be enjoyable and willling to pay for and killed that belief with the bizarre expectation Id pay again after having to start all over again. Yes, I am not happy.

[south abyss]

did that still nothing

[earnest crest]

Then I'd wait for them to continue fixing it.

[south abyss]

roger that 👍

[twilit galleon]

oh they wont fix anything... theres no customer "support" in scolpey...

[drifting sleet]

they can't even fix anything, if you write them a How-To for the problem.

[hollow hinge]

have they even publicly announced anything regarding this issue?

[fallen thistle]

still missing 3000 points for the last battlepass reward Event...

[spark stratus]

I haven't seen anything yet

[wispy iris]

They never do

[whole thistle]

My account is borked and reset to start. Oh well. I guess their monetization model is working perfectly.

[round chasm]

Scopley please ask your developers to play their own game onan iPad and see how unacceptable the stability of the app is, game crashes 20 times per hour, come on we deserve better

[buoyant whale]

Scopely don’t work weekends

[tidal leaf]

back into my main account

[spark stratus]

Anyone on s97 back up?

[wispy hound]

Someone wanted to join me on my server. He populated on server 700. Ops 9, no option to transfer, and customer support went from saying he should see it if he’s below ops 12 to its not available to him, they don’t know if it will ever be available to him, and they can’t tell him anything else about it. 🫠

[wind spade]

Well still no fix on battle pass points. I'm short by 9000 and I know I've done them all

[tidal leaf]

I am Dsh

[spark stratus]

Yep, I'm back -- once you log in again, answer 'No' to the link progress question.

[robust patio]

that was always a stupid design - imo - 'you have an account, do you want to merge and use the brand new one that you have no hard work or money on and lose all progress, on a small mobile device clearly written? yes? or no" you should have to physically confirm prior you want to start again" but thats just me (or is it?)

after this... i wonder how many accidently merged accounts and will need full resets

[glacial spindle]

Back on s80 and the hailing options have disappeared

[spark stratus]

Better be getting a compensation chest for this.

[earnest crest]

Your HF settings might have been switched off. I'd check them in the General section of Settings.

[native oyster]

Was attacking a station then wasn't able to attack any more. Station shield was not even up. Several other players were not able to attack either, even after restarting and clearing localization. This is unacceptable.

[acoustic otter]

Should players be having to do the work to fix the issues? Get that you’re trying to help but the best thing at the mo would be for scopely to fix it and then release a statement acknowledging that current performance is completely unacceptable and what they are going to do about it to sort the servers both short and long term

[cursive ledge]

Fix my account

[earnest crest]

It's the weekend, and it's extremely unlikely to happen even if it weren't for this HF issue. You can wait for all of that to happen, or use an easy workaround to improve your gaming experience today.

[buoyant whale]

Stop logging in, surest fix there is.

[acoustic otter]

They take payment on the weekend without issue

[native oyster]

Uhh I logged in and my level 39 acct is showing I’m now lvl 1

[modern oriole]

An dieser Stelle sollte es eigentlich 4er Kristall geben, gutgeschrieben werden aber nur 145k Rohgas / You should get Raw Crystal by clicking this one, but you only get 145k Raw Gas

[turbid kraken]

i can not retrieve my dasgrump game just seeing level one went through sign in trough scopley messed up picked wrong account now what

[quartz jay]

Any word from Scopely when this is going to be fixed?

[turbid kraken]

getting ready to quit this is next to imposible to get help

[native oyster]

Play until you can join an alliance then access your settings and login with your Scopely account.

[cursive ledge]

Done that didn't work for me I can't even sign in

[quartz jay]

Same here, no go

[cursive ledge]

Scopely fun you

[low frigate]

#1105694215243051071 message cant get the bps

[pallid pelican]

Apparently you have to re log into your account if it's been reset. Allegedly it's fixed

[vestal turret]

Story with the bp points, or lack of? No announcement

[nimble solstice]

it is not fun when I paid to reset my game about four different times

[fiery estuary]

<@&509690795536941056> Its great that we are starting to regain access to the game, but how about some ceasefire shields so that those that have been restored dont take advantage and raid those who are still locked out?

[spark stratus]

I had been reset to the beginning and I'm on Server 97. When I learned it was working, I started the app, went to settings, logged into scopely and chose "NO" on the game settings question. I'm back, but there were a bunch of officers (all of em) saying "new" that I had to cycle through to quit getting them to alert. Other than that, I'm back where I was this morning before the glitch.

[scarlet jungle]

i just finished mining near 40k G3 ore in Nibiq, and it didn't score in the Neelix's Grand Banquet: Jiballian Fudge Event.

[somber goblet]

i think, you have be on dock with your Miner

[scarlet jungle]

ah 😅 true. thank you

[oblique raptor]

Game crashes are happening so often these days

[dull acorn]

@somber goblet yes, but I completed crystal mining in one go and docked. It did not increase my fudge score. No response yet

[static stirrup]

I’ve upgraded my borg cube to level 6 and now it takes forever to recharge the beam. Ship levels I took out in 1 shot two days ago now take 5 or more shots today. I’m not sure if something was changed in the programming; however, the ship seems weaker after leveling it up…strange.

[karmic crown]

every tier you have to hit higher hostiles

[spark stratus]

Best bet is to hit swarms. T1, I was able to charge with 22 swarms - now at T2, I need 26 to charge. But the beams can take out 30's now instead of 28's.

Trick is finding higher than 29 close to a swarm.

And, crewing for protected cargo...lol

[nocturne apex]

Is there a reason why a T5 Cube with lvl 2 Charge Optimization can get a full charge from a lvl30 Swarm, but a T3 Cube with lvl 3 Charge Optimization needs to kill 2?

[amber sky]

What the hell? I fly to a system and when the ship seems to arrive I get peek_game_world_error_7 and boom, it's actually back in dock.

And before you say oh, it never left - nope, it was on its way, I even interrupted it to see where it stopped and then continued. Suddenly after a short time it was back home, undamaged.

And yes, I cleared "localization" which does such a righteous job of deleting messages and doing nothing else visibly useful to help the actual problem..

[balmy crow]

I CANT GET BACK ON

If i talk into one end of an empty soup can do you think scopely will hear me

2 years of game and scopulators killed me

[molten thorn]

Anyone seen this where the "return to home" doesn't actually do anything and even if you get rid of the message it just loops in the background

I didn't take part in the incursion, I just transferred to a different universe

[rotund eagle]

Anyone have any info on transfer bug?

Appreciate any help

[balmy crow]

im reporting a virus that scopely put on my computer to revert it back to day one of my game 2 years ago. My battle pass is destroyed so are my now dead sheilds on my base.

by tomorrow this game wont be worth playing

[earnest crest]

For those who were reset to level 1. You can try one of the following:
🔹 Close the game, log out of google/apple, log back into google/apple, and reopen the game.
🔹 Finish the tutorial, then try the log in functions under General Settings inside your profile.

If these options fail, then contact CS and request assistance getting your account back. #👽-how-to-contact-support

[rotund eagle]

Candle what about transfer bug?

[earnest crest]

No info on that, but we're in a period of rolling maintenances. It's probably related.

[rotund eagle]

@earnest crest My screenshots I sent thats how they look during that?

[molten thorn]

Aren't transfers for under level 12 only?

so 1-11?

[shadow bluff]

I have the feeling the game needs more up and download to play it at the moment then 1 week ago?<

[rotund eagle]

No transfer are lvl12 or below

[eternal patio]

I just want to see PATCH 61: No new content, but all bugs are now fixed, and the game plays smoothly without ever glitching or crashing for the first time ever. Best update ever.

[umbral grotto]

Von==>Noakyn?

Or Thama

[torn plinth]

great way to dismiss folks.. you lowered the points for folks to make it. But for ys that had more then just issues with the last scoring.. we were dismissed. Never even gave us the missing 2500 points, just said we'll if you did them all you finished, cause we lowered the points. Thst didn't help anyone but the last bracket. Further more, I did do them all the events and yet was 15k short. I got dismissed. Thx for the dismissal. We couldn't possibly be telling the truth.. smh.. better service st the drive thru.. only a 50/50 chance of getting hosed there.

[peak mica]

Hey my freebooter dailies aren't scoring. That's kinda cruddy!

Cleared cache n reboot fixed it.

[austere tartan]

i have the same 😭

[uneven breach]

Still 1.5k points short.

Completed all events.

[proper quiver]

I’m sitting 6k points short still on my battle pass overflow and yes all BP events were completed by me this entire arc has been so glitchy and buggy I really hope scopely fix the overflow on mine and everyone else’s battle pass. I understand glitches/bugs can happen but after playing for hours and hours every single day it would be disheartening just to be dismissed and ignored by support.

[eager breach]

35% less online time iOS tells me, game allowance this month to WOT the bank statement says. Freezes, crashes, lag….all is fine here at STFC

[earnest crest]

You should contact CS about your missing points. #👽-how-to-contact-support

[uneven breach]

I tried, and the bot just closed me down

[earnest crest]

You can use email if the bot doesn't work for you.

[earnest crest]

The month only had exactly enough pts to finish the overflow. To be missing 1.5k pts means you were not credited for one of the earlier MS from a day's event. It can only happen due to a bug.

[uneven breach]

I have sent an email. It only had enough once they lowered it yesterday. I suspect yesterday's 1.5k milestone wasn't credited, as you also noted. Hopefully they can help me. Very frustrating to complete everything all month, and then be blocked by a bug.

[vestal turret]

When will we be given the 1500 points?

[earnest crest]

You should not expect any non-CS action toward this issue. If you were not credited for your efforts, then contact CS.

[cinder prawn]

Though i did all events for the Neelix event i am missing 100 points to complete it. Like others in my alliance. We get those points on reset or whats going on there?

[smoky kindle]

No hostiles re-spawns in Augment Systems, only bounty hunters for all the auto grinding ships

[earnest crest]

I would open a ticket for your issue. It's being investigated, but better to have that in case it doesn't get resolved.

[molten thorn]

Yep, I stuck on this also

[split mason]

How do you even get to this selection? I'm asked for my e-mail and ID and then I get the message we'll get back to you in the next 24 hours (which never happens).

[uneven breach]

I just followed the bots steps that it presented to me. Not much use, as this is the 2nd time the bot has disregarded me. The generations trivia was the 1st time. No reply, and nothing done to resolve the issue for me. Which others encountered too, I believe.

[kind sparrow]

Any word on us players reset at level one getting back into there old games?

[silver garden]

I’m 15k short on the bp overflow. Pretty sure I’ve done all the events, as I’ve never missed one before. Tried to open a support ticket through the Tribbleshoot, but it locked up after I put in iOS as my platform. What do you do when the support tool is busted?

[austere tartan]

Any idea to solve this ?

[molten thorn]

Few of us have this currently Foif

[austere tartan]

So we just wait ?

[molten thorn]

Sadly changing device, changing account doesn't make a difference. I logged a ticket

Guess so...

[austere tartan]

🤷‍♂️ thank’s

[stuck oriole]

Between 2019 and 2021, I raided for hours even during night shifts, and kept the game running in the background on my phone for hours. Now 4 years later after many updates and new contests and bug fixes I can do 💩 during any break without lag!!!! 😡😡😡

[uneven nexus]

Some players on 112 are still missing 1500 point for the battlepass

[tribal flume]

Me2

[vestal turret]

@uneven nexus

[quick olive]

I don’t usually say anything about the cosmetics of the game (although only 2 columns of items in the faction store needs to be fixed), but this probably does not need 6 digits after the decimal point?

[barren stirrup]

Missing ship icons on iOS?

[blissful copper]

iOS version 1.000.34552

[nimble skiff]

Same

[long flicker]

Ship icons not showing after new update

[lucid radish]

I am also 6K short on overflow. Ticket submitted last night but no response yet.

[solar warren]

Thanks for your communication in this channel regarding the issues. See below for the initial response I got from support about still missing 1500 battle pass points. I haven't had any additional communication but wanted to let you know support are not really being helpful without needing to be chased...

[shadow iron]

Support confirmed that I completed all events. But has not (as of yet) adjusted my scored points. So still 6000 missing (and the 360 broken desealing rods as well).

[proper quiver]

Atleast I’m not alone with 6,000 points missing makes me hopeful we will get sorted out fairly 🙏 nothing from my ticket to support from yesterday though still.

[shadow iron]

I urge you to send a message to scopely, I addressed both our issues, but they basically told me it's a per case thing. They will not solve this by bumping down the max score another 6k:

[odd lance]

I'm waiting on this as well as I completed every task was three days worth of bp short now its 1000 bps and its still wrong, I fully expect scoply to rob me of my progress but let see if they even respond to my ticket

[boreal crow]

Interesting bug, ship's right next to the node but noooo, 'upgrade warp engines' ...

[molten thorn]

So still getting the "Infinite incursion event over" return Home not responding issue... Now I can't even play the game as a result of this.... No response from Support at all.

[lilac current]

I dont think the support is answering here right? I have 3 Tickets open since 3 days and no feedback…

[molten thorn]

nope

[misty latch]

@umbral nexus / @nimble birch / <@&509691205798592532>

Borg tech pop ups not working

[wicked lance]

Server 8 lag is terrible

[desert epoch]

Awesome new battle timers after iOS update and some lovely lag to go with it

[lethal ember]

<@&509690795536941056> please let the devs know that on iOS updating this morning to 60.2.2, none of the icons for ships in docks are appearing.

[lost bloom]

Yes, please do….

[young coral]

Question: what are the ships?🙈

[gritty cloud]

After 60.2.2 update …

[lavish flower]

It’s nice to have but how u meant to see what ship your sending

[gritty cloud]

It’s a cube , bu t not as Scopely sees it

[reef coral]

Not sure this mornings client update is an improvement.

[wide wadi]

How do you open an extra ticket?

[uneven breach]

🙈

[wide wadi]

Mine got opened on Friday still nothing

[pliant oxide]

Message exchange disappeared for Federation???

[lavish flower]

I just want to know when i will see my ships again so i know when i can do events

[wide wadi]

Me too

[lavish flower]

@wide wadi all we have to do now is wait for hopelessly

[leaden obsidian]

🤷.

[wide wadi]

Nothing new then lol

[fervent quail]

Server 72 all of the alliance star base resource nebulas are registering as zero is there a known issue with them not spawning

[hushed dirge]

I'm also missing points dispite completing all the Battle Pass events and got no help when I opened a ticket about it

[shadow iron]

@umbral nexus please... just a sign of life for us all. Are the missing BP points still being worked on? Your customer support recognized my issue, confirmed that I finished all events. Gave me NO ticket number, and did NOT solve the problem.

[proper quiver]

My point discrepancy ticket had a canned response and was just closed with no option to respond back so another ticket opened, the sheer level of incompetence is unbelievable do they not actually read the tickets players submit

[broken lynx]

CS just responded to me about my missing points. They did not bother to read the issue and gave me a stock answer about lowering the milestones and closed the ticket. Had to start over. What is the point?

[hushed dirge]

That's exactly what happened to me, I've never been helped in any way when I've had to open a ticket

[mellow reef]

anyone in the p2w discord having those issues ?

[atomic abyss]

Excessive lag

[shadow iron]

And... I did not get the missing 6000 points. BP overflow event is gone... no broken desealing rods... No response. No community management and no customer support... Why oh why oh why...

[river snow]

Thx for nothing. Event is closed and NO informations here and nothing from CS about the Missing Points.

[vestal turret]

Seriously

[pseudo spoke]

disgustingly annoying

[shadow iron]

@umbral nexus Just confirmation or a 'we are working on it, hang in there'. message would solve so much for the players.

[lean tapir]

Where is the Data lvl up event?

[lavish flower]

Come on Dopley some sort of response

[hushed dirge]

Not happy it got dismissed like this

[glass plinth]

Your update broke my ship windows. I can't tell what I have in my docks 🤦‍♂️

[amber sail]

not possible that i missed it by 1.5k points. I finished all the BP events.... is it possible that you stoped the BP one day to early? pls fix that!!!

[hushed dirge]

I had points suddenly disappear when the final milestone was adjusted

[proper quiver]

Lots of us with points that have bugged 6,000 short after doing all previous events nothing from support or anyone of any help. This is obviously quite widespread for this run of the battle pass overflow easy fix would be just to award everyone the final milestone and fix the bloody bugs and glitches so it doesn’t keep happening.

[limpid crag]

Fixing doesn't make money

[cerulean trench]

Did they restore s80 yet?

[stuck lotus]

1500 points, looks like i missed 1 part of event😥

[shadow iron]

If you had missed part of an event, the difference would be bigger. Final milestone always is between 5000 and 7500 points. It's a bug, probably occured during the start of the battlepass or the maintenance+update bugfest event. Server not updating your total score.

[stuck lotus]

I know that, wrote about it yesterday, but nobody cares.

[gloomy plaza]

Yes, though there are countless folks who still can't access their accounts.

[cerulean trench]

LOL

I know this might be incensitive as a lot of people pit a lot of time into this game

But personally I find this whole situation deeply amusing

How do you “accidentally” delete a server

[autumn matrix]

I got the same standard reply for my missing BP overflow 6,000 points. I’m not happy with their answer so I’ve re-raised it. I think we should keep at them until they sort it out, it’s a disgrace!

[shadow iron]

All you need is one missing 'are you sure' dialog... and one slip of the finger.

[gloomy plaza]

Considering all of the issues with BP scoring, I'm going to go with "bad math"

[autumn matrix]

Perhaps they were 6,000 points over on the Delete Server procedure?

[shadow iron]

It's most likely that the day the game was unplayable after maintenance, some triggers in code (event driven services) timed out and did not execute. Servers were going haywire. So most probable cause is webservices not processing updates from gameclients when finishing an event milestone.

[stuck lotus]

Too bad i forgot to screen basebuiling events, i missed points there too, same issue.

[wide wadi]

My voyager has been stuck since yesterday I don't know wether to laugh or cry

[radiant coral]

Can anyone help me I just did todays update and now I don’t have any ships showing anymore while docked

[bright horizon]

Their pro forma response to the points shortfall is really annoying. Surely with it affecting so many people they can see something went wrong somewhere.

[wintry shadow]

Hi - does Voyager’s find a player base function work?

[oak spoke]

Just installed M60.2.2 and now my ship icons are missing

[lilac seal]

I opened a ticket about the voyager systems being broken with dead 8472 days ago. I’ve mentioned it several times on discord. WHAT IS THE STATUS OF FIXING 8472 summoning? This is costing me more summoning material because I have to find systems that do work which result in less exotic bio toxins per summon than before you broke systems like Asil-a.

[waxen elbow]

in the middle of writing in ac, then jumps to ft

[placid hedge]

Click them than click the ability button but be in the same system as their ship with your voyager to do it

[shadow iron]

Just a player update regarding the missing BP overflow points. I was contacted just now by a member of customer service that verified my scoring on the event and granted me the missing rewards.

[oak notch]

What a performance

[waxen elbow]

i'm not the only one then

[left plume]

Was this Ops requirement intended? Both the research nodes to the left and right require Ops 34, but that one is Ops 37?

[waxen elbow]

Voyager is heavily ops locked

[left plume]

See the requirements on those 2. Doesn't make much sense, but then they've done the same elsewhere too.

[oak notch]

Good to know I’m not alone. iOS?

[waxen elbow]

Voyager upgrades locked to 51 and research 50

[waxen elbow]

PC

[river snow]

I'd be happy to get a response from support at all

[waxen elbow]

laughing at the notion not the comment btw

[spiral lintel]

i was thinking mines done.....then i remembered 2hrs before build the borg event finished at event reset i bought the £20 points pack to unlock the cube 2 hrs earlier to get the rewards to tier it up.

[chrome badge]

None of my mining ships have any protected cargo anymore

[stuck lotus]

Did you opened new ticket? I've got 2 responses like this:

[warm dust]

Same here, iOS…

[haughty kettle]

I love how this game makes new garbage with every "fix" and "update"...now the loot is not counted in in the faction store...noticed that after 2 rares and few uncommons

[lilac juniper]

You need to return to base, eclipse armada loot goes into your ship’s cargo

[oak notch]

SCOPELY!!!!!! Fix that crap!

Wait… as long I can’t login I can’t buy things…. 🤔

[lilac current]

Same issues for 4days….lost 2trillion steel 200mrd trit and 70mrd dili and geht nothing back

Ticket was opend but after 2 days response from scop is to late

[hoary raptor]

This was in regular space

[harsh summit]

Love the new look

[oak notch]

Nice money saving Update 🤣

[astral gale]

Really?!? Can we reduce these unforeseen "features" and just fix everything else?

[oak notch]

Can we just get a working „not early access“ game?

[sharp chasm]

push, still no fix to this, i want to play the game god damn.

[oak notch]

And oh hi, for anyone who don’t know me, I’m HAL, a sarcastic zynic AI. You will normally not read any word from me, except „I CANT LOGIN!!!“

[inland oracle]

Any word re: the bug preventing the initial holodeck mission from being claimed/no mess hall key gift being awarded?

[hoary raptor]

Whenever I buy something from the faction store I get this

[shut urchin]

bug when trying to buy more of a time limited item via the new "repeat buy" button. it just sits there and spins until a timeout error occurs. 😦

You guys should really add logic in there so that it looks to see if its a time limited item and add that to the logic that displays that button and or greys it out. 😦

p.s. theres an interim message that I didnt screen shot that says the item was removed from the store.... but the end result is the same... it sits there spinning and wont let you leave this window until it times out.

[placid hedge]

@umbral nexus any word on a comp chest going out to server 80 for the relocation and reset to level 1?

[graceful cradle]

Borg cube is in dock A and is messing up the graphics

[tulip cedar]

Full unlock for Mbenga and a relocation token

[placid hedge]

More like a single bortas blueprint 😂

[tulip cedar]

Don't get greedy now!

[sinful smelt]

Nice

[cerulean fiber]

Haven't gotten any phone notifications in about a month

[humble condor]

Battlepass overflow didnt work this month only got 1/2 of the milestones and I did every battlepass event all month

[earnest crest]

File a ticket with CS. #👽-how-to-contact-support

[acoustic knot]

Scopley what is up with the TC sms event??? Is it broken???

[lyric light]

🤔

They didn't do anything about it 🤔😡

[pseudo spoke]

what about those who did that already?

twice

[earnest crest]

I don't know your issue. The second SS looks like an older problem.

[pseudo spoke]

well, dozens of players have to little bp points. I got told already 2 weeks ago that I should check and if to low open ticket... I did thats the lower from 13.11.23... suprise: it got closed so I opened a second and...

I posted it already but nobody saw it with all these posts about serious and less serious bugs here.

so shpuld I open a third? some here got individual compensation

[neat patio]

The next new ship...BLACH HOLE

[earnest crest]

If they've already checked your score on the 13th and found no issues, then that is resolved. I doubt another ticket would change anything.

[pseudo spoke]

but thats wrong AND dozens face the same issue here

[earnest crest]

It would be a mistake to conflate issues others face with your own. It's not a widespread issue, and each person's account is checked on an individual basis.

[pseudo spoke]

but I know I did all bp events and yes this issue seems to hit many players

[pseudo spoke]

in the last 30 h alone in this chat are like 10 different players with simialr issue but you assume it must be me who is wrong not the support that checked it... thats what makes playerbase angry because its irrational...

I could go on but better get some slleep instead of discussing with ignorance

[earnest crest]

You may continue to file tickets with CS if you wish, but you asked what I thought you should do. I get that it's not the answer you want, but it is truthful based on the information you've provided. Your score has already been looked at, others have not had that step taken yet. They should get a look, but your answer will probably not change no matter the number of tickets you file.

[pseudo spoke]

EXACTLY thats why I am here. because support is irrational and anti helpful

[earnest crest]

So support isn't giving you the answer you want, and no one here can change their mind about it. You can leave feedback with Eco/Domo.

[lilac juniper]

Most of the issues reported by players in the last couple days are due to the problem with the last day’s event. They’re people who had the right score up to the last day, and during the fixing of the overflow milestone, one milestone of the last day event appears to have gotten dropped from their score.

[pseudo spoke]

its now about what I want. its about the truth and the incompetence of this support

[earnest crest]

As swimming suggested, a person missing 1500 pts on the last day is absolutely affected by a bug. I have no reason to believe you were affected by a bug right now, and only CS can determine if you were.

1500 pts is an early ms, something you cannot miss if you've finished all the events.
8000 pts is a final ms, something that can very easily be missed if you didn't finish one.

[quartz jay]

Uninstalled the ap on my iPhone then reinstalled from Apple App Store and it seems to have my account info. Only the PC version is not working for me.

[pure torrent]

🤷🏻‍♂️

[molten thorn]

Yet, poor support is the reason most of us are here.... lack of ANY response from CS or even an automated email going "Yep, got your email" when we email support as per #👽-how-to-contact-support

[wet brook]

Has anyone recently updated their game and now has this issue?

[neat patio]

Yes 😵‍💫😵‍💫😵‍💫

[lethal kraken]

Did today’s update on my iPhone. Now I can’t see which ships I have docked.

[red whale]

visual bug

[silent tinsel]

Suuuuuuuuper annoying to try to play thru. No amount of cache clears or restarts appear to resolve it

[inner viper]

Same here

[lethal kraken]

Same.

[gloomy plaza]

Hey, now, folks; they super-duper absolutely test their stuff! 👀

[cunning valley]

Got sent to a new server today again happend yesterday as well but now I can't get back and apparently theirs no account linked to my scopley ID anymore like seriously wtf scopley anyone know of a lawsuit going on over this stuff ?

[sterile cosmos]

After update on iOS iPad this is what my ships look like

[molten thorn]

.... Why would people be already going to a lawsuit for a coding issue?

[pine cargo]

Ships disappear

[humble badger]

been told i missed a battlepass event after submitting a ticket to scopely this is rubbish i play everyday and never miss anything. how can they mess up so badly then blame the players. i even purchased the elite so i should have comepleted it with points to spare not 7500k short !

[cunning valley]

For a game that ppl spend as much as they do on to have nothing but constant issues mabye they need new coders cus the issues the pass 2 days of players being booted from their account and their account no longer even being linked to their scopley ID is ridiculous 😒 🙄

[molten thorn]

still no reason to go to court...

[cunning valley]

With the amount ppl spend on this it absolutely is
Like they haven't even made an official announcement about the issue all I've seen is a ss from someone of revduce saying that their working on it

[mint garnet]

my franklin doesn't get any loot. I shot 10/32s and got nothing

[karmic crown]

2k hostile limit, resets in about a half hour

[mint garnet]

my other ships get loot. I only did the daylies with Franklin

[earnest crest]

Which event did they say?

[thorn dawn]

Hostile loot not registered from actians.

[whole elk]

Same issue as many others here. I haven't missed an event but ended 3k short. With the amount of players affected I would hope that scopely is proactive in addressing this but I will send a ticket anyway.

[earnest crest]

There is a 2k daily hostile kill limit, after which you stop earning rep/lootboxes/cargo/xp. It resets at 5 utc, ie. one hour after daily reset.

[storm sky]

.

[rain wagon]

Why does my power keeps bouncing?

[lethal sorrel]

Different ships on dock

[rain wagon]

Total power?

Or is this just base power?

[lethal sorrel]

Yeah, ships in docks count more for the power stat than ones in hangar, don't know the ratio off top of my head though

[rain wagon]

Thank you for the info

[shadow iron]

I can show you what I initially wrote, but in essence: I remained polite, explained that I was missing 6000 after they lowered the final milestone, and had finished every event. After that I asked them if they could possibly grant me either the rewards or the missing points. Also expressed that I understand they were very bisy. They came back to me a final time after event reset and added the rewards to my account .

I don't know if it matters, but I am a moderate spender (200-400 p/month). In all honesty, I don't think it does. What mostly matters is trying to stay polite (because they are humans too, deserve that and ARE trying to fix things for us),

[kind sinew]

Thought this had been fixed

[rich flare]

Im also 6k short but my initial ticket was closed automatically so I reopened it. I hope they credit me.

[stuck lotus]

Thank you for your answer 😊 I'm always polite, because helpdesk tech support is part of my job, so i know how it's works. Answer just looked like standard answer pattern, which you can send by pressing one button😥

[rich flare]

Were you 6k short as well ?

[stuck lotus]

I was 6k short, before they lowered reqs. After, i was 1.5k short.

[topaz nest]

What now... My ships are stuck at the station. Game says it's warping... But they don't. Game restart or even device restart shows that ships never left the station. What's wrong this time ?!?!

[rich flare]

I’m still 6k short

[cunning surge]

After update missing FC dust option in refinery. Maybe Scopely change something?

[topaz nest]

I suspect they silently changed other things... For instance I got Spock fleet commander through daily building chest for free. But it seems there are no longer fleet commander shards in that chest. Many players are a few shards short and stuck, and of course, no sourcing

[lucid radish]

Still no reply from support after 36 hours. Missing 6K bp points and final overflow ms. Their silence speaks volumes! 👎

[steep swallow]

Upgraded game today and still haven’t resolved issues yet in game.

Also, Voyager Tier 10 upgrades in $ 99 upgrade for my Ship aren’t included in your current upgrade package. I was just curious 👀 what is your plan for event upgrades I can’t seem to get materials for at my current Level with my ship.

There is nothing more satisfying than getting to know you have upgraded past yourself own self to be able to do something about because you’re restricted 🚫 by material things you don’t have yet 5* Rare Gas and 5* Explorer parts in game or through purchases in Scopely

[karmic crown]

The special pack is based on your ops level.

the regular pack has the epic and rare

[steep swallow]

Please note no 5* Epic or Rare Gas ⛽️ or 5* Rare or Uncommon Explorer parts in Voyager $ 99 upgrade Package in list

So, I have a ship in game now I can’t score more points in GREAT 👍 NOT

[karmic crown]

Sure you can, buy the other pack, buy another voyager, or buy summon material.

[steep swallow]

Why offer a package then that I can’t use on ship I have now?

[subtle nova]

Who else was short changed by Scopely for the battlepass overflow event? (So many people were coming up just short so missing out on two rungs because $copely botched the update up and lost the progress points - This even after submitting a ticket). Half my alliance got this fixed immediately, and the other half have been denied. All of this seems arbitrary, doesn’t it? Where’s the consistency?

[gaunt timber]

New game future

[subtle nova]

Congratulations, glad you got it sorted - you’re one of the lucky ones. - I was denied this right out of the gate so have not been polite. They have screwed a lot of players over and are not rectifying it now. Completely unacceptable.

[gritty cloud]

So..still not fixed ..any announcement?

[fresh heron]

With the update released 27-11-23 for iOS, the ship icons (on the bar) blank out on start up and otherwise get messed up if you have a borg cube as one of your crewed ships.

[hushed dirge]

I've opened another ticket about it and will keep doing so until I see results

[chrome meteor]

Anyone else find they have to kill more ships at tier 6 with their Borg cube to get 100% cutting beam power than they did at tier 5?

[karmic crown]

That's by design, hit higher hostiles

[chrome meteor]

1 lv 35 swarm 100%. 1 lv 39 Doomsday worm 10%. The design is flawed

[wide wadi]

Stuck for days open ticket since Fri please just release my ship

[magic horizon]

Please dm me the ticket number, I will escalate it.

[wide wadi]

Done ty

[shadow iron]

Charge percentage is base of hull damage you do.

So... you hit ships with a lot of hull and little shield. then you use the beam on ships with a lot of shield and little hull. Now you go and check how much shield swarm hostiles have 😉

[chrome meteor]

I was killing one LV 35 swarm to get a full charge now I'm having to kill 5 to get a full charge and I'm 3.5m stronger

I'm killing 2 LV 37 swarm now so I'm not too bothered, it just doesn't make a whole lot of sense to me

[shadow iron]

Yup, the system forces you to go up in hostile level to charge against pretty fast. My cube is T7 and charge optimization is 4/20. I takes me 3 L50 jem'hadar battleships to charge it up so I can kill 1 49 jem'hadar explorer.

Jem'hadar seems a decent combination of these two grinds btw. Gets you both antimatter and borg stuff.

[chrome meteor]

Cheers, I'll take that on board 👍

[fathom gorge]

Time to guess what ship is in the dock.
If I recall ships the dock goes blank🧐 but the ship still works I suppose that’s something.

[hidden sparrow]

I'm still stuck at level 2 on an unknown server from when our server crashed 2 days ago. Scopely hasn't answered the ticket

[hidden sparrow]

I haven't heard anything yet, still at lvl 2

[karmic crown]

Did you try logging in with your scopely account?

[hidden sparrow]

I am still stuck at some unknown server at lvl 2. how do you email. I can't find that info

[hollow echo]

good morning people, I can't pass this mission, I no longer have any missions left that give those datapads

[karmic crown]

have to open a support ticket

[wide wadi]

Scopley have removed the data pads from the missions you need to screenshot and open a Scopley ticket

[hollow echo]

how do I do that? and thank you very much for the support

[hollow echo]

thank you very much for everything

[wide wadi]

👍

[modest void]

Ships stopped working. You can move them around but you can't start mining with them, dock them, attack hostiles with them etc

[wide wadi]

You need to open a ticket list the Dock the ship is connected to and list the 3 bridge officers

[granite eagle]

It’s all ships.

[modest void]

All ships and every player on 105

[wide wadi]

Then do it for all ships and a screenshot

[granite eagle]

Can’t kill hostiles yep. I’m from 105 and have the same problem

[topaz nest]

Same here. There was a similar issue this morning.
I just summoned a bioship and it's stuck. Not attacking, and can't attack either
Is there any background work in progress ?

[wide wadi]

My voyager has been stuck like this for days Scopley ticket is the only info Scopley have released to fix problem as it has happened to others previously

[granite eagle]

How can you screenshot that a hostile has not been killed ??

[marsh kayak]

EU 164, ships don't warp, timer counts down but ships are still in home system, never arrived on mining nodes for example

[modest void]

All hostiles moved to spawn points also

[wide wadi]

You can screenshot the location where ships are stuck

[narrow heart]

New bug? Tried clearing localization but did not help

[marsh kayak]

They aren't stuck, they simply don't move

[wide wadi]

That's stuck

[granite eagle]

I also can’t log a new ticket because my previous ticket has not been responded to almost 4 days now. It’s only giving me the option to add to the existing ticket rather than open a new one

[modest void]

Seems like half the servers went offline

[wide wadi]

I had to do same thing my ticket has been open since Friday

[dusty knoll]

Ships have stopped working on 164

[marsh kayak]

On all servers I guess

[wide wadi]

I think bring incursion forward and start new arc early 🤣

[topaz nest]

https://tenor.com/view/freezing-drevil-gif-20424031

[wide wadi]

With Scopley doing a auto move on all bases for those who can't move bases due to stuck ships

So all bases at LV 19 or lower

[topaz nest]

@devs what happens ?

[mighty monolith]

what's going on now can't call back any ships. They are always reset to the last location. eu 105

[twilit frigate]

Didn't get any slb credit for spending regal geodes. Normally I'd attribute it to scoring lag but it's been over an hour

[bleak lava]

Missing but how this game is at the peak of perfection

[desert gorge]

Stopped giving sesha shard , since 15+ days

[gritty cloud]

And still… this..and .crashing every 45 secs

[topaz bolt]

Was posted earlier that glitch happens if you have a borg cube on a dock remove and see if it helps

[narrow heart]

Thank you.. that fixed it for me

[neat patio]

Texas and Voyager systems isn't possible collect rss destroying hostiles....🙄🙄🙄. Never an update made well

[mild timber]

Why can't these ghost or dead ships be cleared? This has been going on forever.

[sleek ether]

I send out a ship and before it gets to the system it disappears. Restart the game and I find it back at dock. Scopley you did a great job on the latest update.

[marsh kayak]

This happens on all servers from what it looks like atm

[mild timber]

They did the exact job they were told to do by their management get the arc out. Arc deployment is priority 1 through 10. Everything else is priority 99. They don't fund for quality they fund for getting the arc out on time.

[sleek ether]

It’s happened before so they should be able to fix it but you never know with them. Hopefully some good compensation this time.

[mild timber]

They'll tell you to put some tape over the bottom of your screen and that'll fix it so you don't see it.

[sleek ether]

Oh. No ships showing at the bottom of the screen is a different issue I can live with.

[slender heart]

Server crashing, account deletion IS an STFC event! we just ain't playing it right!

[atomic abyss]

Cannot stop and redirect ships. By the time I've reset my router, modem, game, and device (as is Scopely's answer to every issue), it's too late.

[native oyster]

What does it happen with next 40 lvl????? My server 104, players can't level up over 40 lvl. But why ?

[bright bloom]

Anyone else non-stop for the past 2 hours.. for alliance exocomp expiring? Anoying as F

[topaz bolt]

Np glad to help

[jaunty tendon]

Hello, I have a problem that the Stella from the renegade shop is gone and I can no longer buy it

[sour juniper]

Heres a bug for you. I play mostly on an Iphone. For the last week, it has been super laggy, the game crashes every 2 to 3 mins. Game freezes up, ships don't respond. Sometimes I get an error that pops up and says its my internet connection (nice deflection there by the way Scopley) and today all events are "Retreiving". Just in case no one has told you all yet, the game is not running smoothly.

[river snow]

Maybe someone can help me. I lost Control of my ship and geht No Feedback from the Support after 48h.

[shadow iron]

Can you give me an idea of what kind of IPhone? I am experiencing similar things on my Android. And think it might be related to available RAM... Got a A32 which isn't exactly a powerhog.

[earnest crest]

Contact CS for help with the stella bps. #👽-how-to-contact-support

[chrome stirrup]

Still no Mess Hall keys ugh. I emailed them and they still haven't responded.

[sour juniper]

Mine is a Iphone 12.

[dusky hazel]

Seem to have issues with ships I’m not seeing bottom of the screen

[earnest crest]

Some bug with the cube is causing that, if you remove it from docks, they'll be back to normal.

[coarse tartan]

@umbral nexus Why does Neelix only give a 28.5% cost reduction even though it states 40%??

[dusky hazel]

Ooooh thanks cand1e 👍🍻

[earnest crest]

Neelix doesn't give cost reduction at all, he gives a boost to cost efficiency.

Improving efficiency leads to a cost reduction, but it's not 1:1.

[marsh kayak]

NEVER look for the problem on your side. Just blame Scopely and all good.

[earnest crest]

The formula to use is:
costFinal = costBase/(1+sum of efficiencies)

[polar orbit]

I cannot launch my away team. It says the requirements aren't met

[earnest crest]

Sticky graphic? how much is in your inventory?

[polar orbit]

152k. I replenish it frequently

[earnest crest]

Does rebooting help?

[inner igloo]

My mayflower has been upgraded to have a multipurpose relentless assault / Borg cutting beam combo 👀🤣

[fair meteor]

New one for me

[polar orbit]

I reset the game and it worked.

[chrome stirrup]

Guess i'll leave a 1 star review until my Mess Hall key situation is fixed.

[atomic abyss]

I take it you've never been accused of having particularly good reading comprehension skills.

[proper matrix]

I put in a ticket and have gotten no response. Anything I can do to get help?

[topaz bolt]

Was said the missing ships was caused by the borg cube on a dock change it out see if it fixes it

[proper matrix]

Ok, I’ll try that

Yea, that worked

Thx

[topaz bolt]

Np

[fair meteor]

Yep just did that with mine

[covert pulsar]

They must be trying to test my button mashing skills

[topaz bolt]

Just seen it posted by Candle and shared glad to help but truly just passing it on

[obsidian wyvern]

Glitch in the matrix

[covert pulsar]

That seems to be attributed to having your Cube Docked

[obsidian wyvern]

So, borg virus, lol…..YOU WILL BE ASSIMILATED

[thin lance]

I can't upgrade my 2nd cube because it says it needs my Ent to be tiered up, but my Ent is already higher than the required tier.

not sure what to do about this, opened a ticket, but havent heard back in days

[outer harbor]

I don't know if anyone else is in the same boat, but I bough the Battle Pass and didn't receive any Borg Cube shards. Raised a ticket with support and after about a week I recceived the reply that I was at Ops26 when the Battle Pass started so the Cube shards weren't included in the rewards. WHen I bought the pass I was at Ops28 but that doesn't matter since I had to be at Ops28 at the beginning of the Battle Pass according to Scopely...

[zinc cipher]

After todays update this happened, can’t see ships that are docked.

[karmic crown]

It doesn't matter what ops you were when you bought it, what matters is what ops you were when the event started, up to like 2-3 days prior to the arc starting. The rewards are locked in then, and do not scale as you ops up.

[dire ice]

If you deselect the borg cube and replace with any other ship. It helped some but doesn’t fix the problem i was able to see my ships again. Put cube back in the dock & ships disappeared again.

[zinc cipher]

I’ll give it a go, thanks

[dire ice]

Lemme know if works for you Invictus

[zinc cipher]

Yes it worked 👍🏻 thanks again.

[dire ice]

Sweet

Must be a compatibility problem between update and IOS phones. I play on a IOS 15.

[topaz bolt]

I know many are having the same issue I have helped a few with it also it was posted by a mod earlier

[dire ice]

For now deselect the Cube at your dock. It helps

[native oyster]

Eeeh I have proof if I am at computer and saw 1200 next battle pass for 9,99 Euro that's 1200 Where is 1200 Polyphasic Credits I saw at computer proof but I switched my tablet to buy my credit bit it happens 1200 Where is 1200 Polyphasic Credits disappear in shop 9,99 Euro. I have proof

But on my tablet doesn't see 1200 I want have to request my demand

[karmic crown]

Metaphasics are PC and webstore only

[native oyster]

Whatever I need to get request because I am not using Windows because I am using Linux

[earnest crest]

I'd check the Support tab of the refinery and gifts section for the Data Node. If not there, then wait on that CS ticket.

[thin lance]

nothing sadly

[dire smelt]

Selling ops50 artifacts at ops39 accounts, pretty shady if it isnt a bug

[native oyster]

I haven't received the keys to the dining hall, many of us are having problems and need help

[lilac seal]

I opened a ticket about the voyager systems being broken with dead 8472 days ago. I’ve mentioned it several times on discord. WHAT IS THE STATUS OF FIXING 8472 summoning? This is costing me more summoning material because I have to find systems that do work which result in less exotic bio toxins per summon than before you broke systems like Asil-a.

[gray gyro]

The Borg Cutting Beam (CB) is dealing 0 damage to a player ship. I don't know if it's just because it's a Sarco or if its Kras making things weird.
https://cdn.discordapp.com/attachments/957660080919158894/1179148967406223550/EBF9F2DC-D835-4DBC-8336-F0102DD4A86C.png?ex=6578bb0d&is=6566460d&hm=25cb7f6770c79834e4f837c0e05c178479412390295110dc6fade4c39e060293&
https://cdn.discordapp.com/attachments/957660080919158894/1179149494642823199/image0.jpg?ex=6578bb8b&is=6566468b&hm=a7459a2173083f42be834bed20005ffaf64e421df81fe89a7f00bd84da764c9d&
https://cdn.discordapp.com/attachments/957660080919158894/1179149678747603034/image0.jpg?ex=6578bbb6&is=656646b6&hm=d2a3a1b39558c3fc134ba4aae3039b3d8efd74a9b49bc04562c36ef3d7c8ada2&

[jagged scroll]

Cant see my ships anymore, reinstalled and cleared cache many times too… when will these terrible coders be held accountable??

[topaz bolt]

If you have a borg cube docked switch it out

[earnest crest]

Beam has a whale tax on it that reduces effectiveness by 10% per level.

[gray gyro]

Oh...right. That asinine "feature"

[native oyster]

I haven't received the keys to the dining hall, many of us are having problems and need help

[earnest crest]

Have you filed a ticket with CS yet?

[sour juniper]

I would just like to give an update on my problems from the last week as I posted them earlier today. No change, still the same

[native oyster]

how to submit a ticket

[earnest crest]

#👽-how-to-contact-support

[jagged scroll]

That worked, much appreciated

[chrome stirrup]

Better to get support with email or is there a better option?

[deep jolt]

Using the relentless assault causes the ship to go destroyed mode even though it's alive. Verified on valdore and bortas. Both damaged before relentless assault.

[topaz bolt]

No

Np

[cosmic cradle]

exactly as intended.
it loses 10% of its power for every level you try to "punch up".
10x10=100
so it makes sense that it deals 0 damage, as it's reduced by 100%.

[lucid radish]

Over 48 hours and no reply from support re missing Battlepass overflow points / final ms. Anyone on here who can poke Scopley into a response?

[earnest crest]

There is no widespread issue regarding bp overflow points, and you shouldn't expect any announcement. If you were affected, then contact CS and they'll look over your pts.

[molten thorn]

Sadly.... still waiting to hear back on the "Incursion Event" that I never entered after transferring to another server....

[royal sluice]

I'd just like to play the game...Not stare at this all the time.

[ashen flower]

Visual glitches have returned in force and appear to be tied to the cube

[low shale]

Borg prove are giving nothing to me. Anyone else?

[low condor]

u need 2 ship for req if u have 2 cube

[misty zenith]

Anyone else have no ships or the wrong ships appearing in their dock tabs?

Screenshot after restarting game. If I change ship in a dock, the display fills in … but then if I swap and ships after that, the old ship still shows in the dock even though the newly swapped in ship is actually there

Tried clearing localization and forced quit/restarts but the problem persists.

[wanton cliff]

All ship icons missing from my docks as above

[wanton kernel]

Hey me too!

[jagged scroll]

Replace the borg cube in the dock with another ship

[wanton cliff]

Yep, it’s the Borg cube that causes it lol

[misty zenith]

That’s it! And if I swap the Cube back in, the tab still shows the previous ship

[wanton kernel]

well I guess I’m not grinding for a while 😒

[plain nexus]

Just updated and now I can’t see my ships 👀🔎🧐

[random socket]

Trying to use the claim all, but it seems to be grayed out

[dense sonnet]

lol. You can’t see yours, mine turned into Missing No.

[dense sonnet]

What’s your syndicate level at? It unlocks at syndicate 21

[random socket]

Ah, I'm level 15. Thanks.

That seems so random though lol. Scopely smh

[earnest crest]

There is a 2k daily hostile kill limit, after which you stop earning rep/lootboxes/cargo/xp. It resets at 5 utc, ie. one hour after daily reset.

[ripe crag]

I have heard many people are having the same issue I’m having. The overflow event isn’t working at all. I sent Scopley a message 3 days ago and so far no reply. I sent them showing I did every event and where my overflow stopped at. I will say I’m done spending money on these dumb dumbs tile they get this $€|¥ fixed. Why should I give them money when they can’t fix issues plus never respond to a post I sent them in the game.

[void bronze]

After today’s iOS update can’t see what ships are in what docks 😱

[earnest crest]

Cube issue, removing it from docks can reenable ship icons.

[severe cipher]

I updated my iOS to the latest on my 8th Generation iPad but it still randomly closes the game every 15 minutes or so. What should I do?

[earnest crest]

After updating the OS, I'd do a fresh install of the game: uninstall it, download a new copy from the website/store, and install that.

[thin lance]

I've got a d4 and tier 4 also

[earnest crest]

What level are you?

[onyx portal]

i restarted several times and cleared localisation. nothing helps

and this. each and every day when openening chests. so annoying

and this came 2 months ago. give the columns back. why don’t you fix it?

and this is not only a bug, it’s scam! you promise rewards that you don’t give. that’s against law in eu! no compensation, no excuses, nothing. tickets getting closed without a solution. please give me (and all other players with the bug) the rewards

[earnest crest]

A bug with the cube, removing it from docks should restore the pics.

[sudden crown]

Did anyone receive any response from support regarding missing points for BP owerflow?

[onyx portal]

no, i had no cube in the dock. bug is gone now

[wind crypt]

On Android after Clear button.
The size of the ship layout and detail is beautiful =}

[warm estuary]

Still no solution for this Scopely?

[gaunt timber]

Before and after equipping the Borg cube 😱🫣 remove the cube and the game is fine🙈

[gaunt timber]

Try removing your Borg cube from one of your slots

[warm estuary]

Tried that, removing the cube. Still the same…

Indeed, now it is fine after two attempts. Remove the cube and set another ship on that dock

[unreal warren]

How can it register rebuff four times but not twice? So completed the higher rebuff but not the lower one??????

[eager breach]

Well that’s it until reset, killing in rogue space. Every 2nd ship clicked caused a CRASH. Killed 37, do the maths. Then clicked on territory to attack there, how dare I, was punished by a CRASH. Bubble up, off to enjoy uninterrupted play at world of tanks

[hushed dirge]

I got a response this morning and got what I was owed due to the missing points

[humble knoll]

This is me as well after the update yesterday

[humble knoll]

#🌌-galaxy-chat message

[austere tartan]

Still locked here 😓

Anyone have solution ?

[mint garnet]

All of my ships camouflage themselves too 🤭

[wide wadi]

Still no help with my stuck ship doing dailies is a struggle and events plus incursion is around the corner I can't move my base so frustrating

[sacred aurora]

Unable to load game sever 193, tried on both mobile and pc. And the game has been unstable all day. Please sort this out.

[gritty cloud]

Game resets itself every 30 secs… makes it difficult to remain playing..Territory defence impossible

[pliant oxide]

Please fix this. Can’t activate an additional exo because it wipes the duplicate.

[livid mesa]

Alright I need to ask why when I do a draw from the rare armada it tells me I do not have enough to do so but takes the points from me without giving anything just asking

[night monolith]

when i try to access the "Cauldrons of War" SMS Alliance participation.
still appears after restart. and after deleting localisation as well.

[gritty cloud]

Time to fix the iOS client …game self crashing every 20 secs

[plain nexus]

So now I no longer score in the cow event at all😱 it stoped scoring after I did the update

[brave ice]

since a few minutes i get this error on every hostile attack and every menu entering. wlan signslnis stable and it doesn't turn off after e restart @umbral nexus

[brave ice]

i don't had any update and the same problem is there

[fair cradle]

Haha 😂 I got the Network Error 403 just a minute ago …

What the 🤬 is that all about 😖

[wide wadi]

Ticket has now been open 5 days and my ship is still stuck

[wide wadi]

You can only use one of a specific type at a time, galaxy, station and combat, you can have 1 of each at same time but not two of the same kind

[autumn laurel]

Latest update did this 😂

[left plume]

Don't know if was supposed to be an "improvement" that just utterly fails to be one, or if it's a bug, but the shrinking of the list of ship details when an upgrade is selected and then having to scroll back through to find what you want is annoying as all get out. Can we please go back to the list staying the same length? I noticed it change a few updates ago and thought "Oh, that should make things easier"... how wrong I was

[pliant oxide]

I know. I only used 1 of each and wanted to use a 70% as well but as you can see the 100% Fed takes two slots. I also have 3 slots unlocked.

[quiet thorn]

Same bug on iOS. Happened after loaded borg cube in slot #2. Tried clearing localization but no luck

[long egret]

After dying in someone elses territory

[verbal fox]

@ SCOPELY Time to restart your servers again ! Game is stuck / frozen .. cant recall ships, cannot get on mines, mining stopped, hostiles stopped moving .. cant attack hostiles .. only thing that worked is the peace shield came on ..

[glad sparrow]

My bonus refinery is active

[neat patio]

It's impossible collect rss for Monaveen and Voyager destroying hostiles in their specific systems. How can i upgrade and complete events in this way it's a Scopely rebus?????

[wide wadi]

This is not a bug as you can see on timer on bottom will draw from when timer runs out

[long flicker]

Icons are fixed, but hull health is still wrong

[gritty cloud]

App is confused

[lethal sorrel]

Did you go via the bot, and give single word answers to it, or another route?
If you can try opening a new one via the bot in game or on the website chat agent... single word answers to the questions about player ID, dock, etc that the rudimentary chat bot can understand - any sentences push you past its capability to do quickly and you have to wait (around a week) for a response

[wooden rampart]

I m getting a communication error all morning on 53 , and COW not showing alliance points , says no one has scored in this event

[native oyster]

We make Points in Event

[crystal kayak]

really? on day 3 and my alliance is in 3rd?

[winter remnant]

Same here, another day another "feature" Scopely has introduced...

[stoic jungle]

Monaveen refinery. Collect one of them, then back to main Monaveen refinery screen and it tells me I don’t have one and need to build it.

Same with forbidden tech, voyager, mantis… this is special.

[pallid pelican]

When checking cow alliance members scoring it shows nothing and I get this error.

[sage agate]

we need a way to export the alliance roster and the ALB results

[sand lodge]

It's the same on S16. Can't be 9th without anyone in the alliance scoring.

[mortal ingot]

🤷🏼‍♂️

[high prism]

I bought 2nd FC slot for $99.99 and unlocked, but then few weeks later upgraded command center to lvl 40 but did not get any way to open the 3rd slot. Scopely is asking for a receipt, but there is no way to figure out what was purchased from the Xsolla receipts. They all say something like 99999 pack. Just a really frustrating experience dealing with support and them not being able to easily and quickly identify who did and who didn't purchase a pack.

[calm elm]

s172 also showing 'Nobody has scored in this event yet' for CoW although clearly people have as we are 5th. Getting the network errors as well.

[honest adder]

Is the elite fleet commander slot, ie 3rd slot unlock, still buyable? I can’t remember if a 2nd slot has always been buyable or was only via level 40.

[wide wadi]

Both ways

[fervent quail]

Server 72 wishing that scolplay would fix this issue with the game not working with the Android Samsung Galaxy A20 this is getting old they did something and the game was working a little better but then it went back off the cliff and gave me the middle finger I'm sick of this

[buoyant whale]

There should be a code string with each receipt. Scopely will know which is which so all you can do is provide each receipt as a ss to support and have them figure it out for you.

Also, stop spending on a 💩 game.

[high prism]

There are couple dozen receipts there, I guess I could try dumping the whole 9 yards for them to look thru. What a pain in the ****.

[high prism]

Still available for purchase

[buoyant whale]

Hence part 2 of the post.

Think on how much you dumped into a point and click game with bad graphics and constant bugs and service issues. Then think what that could have paid for in electronics and games that aren’t a pile of doo.

[grim tangle]

Please fix the alliance announcements - I can't change the current message any more. And I tried it with stuff as simple as "test" to make sure the word filter wouldn't trigger. Also if a message gets rejected for that reason, a toast showing that the message was rejected because a bad word was detected would be nice

[wide wadi]

Server 114 having COW issues too

All linked to COW

[stoic gazelle]

Yay for Customer Support to keep telling me to do "more missions" for Damaged Datapads. Seems odd everyone knows it's a bugged mission chain except them.

[honest adder]

Sounds like you purchased a 2nd slot, you don’t get a 3rd without buying it. The 2nd slot at 40 isn’t extra, it’s a 2nd slot you can buy early or wait for for free

[high prism]

Actually it is an extra slot, not just 2nd, meaning it is really 3rd, since 2nd is available with building upgrade.

[honest adder]

Which, tbh, is a tad unfair

Before the 3rd slot was buyable, you got 2. That’s it. And i’d assume they didn’t change that mechanic.

[high prism]

If that is the case, then why are they asking me for receipt for it. The whole think is silly and I am almost done with this nonesense.

[honest adder]

I’m not sure. Not guaranteed I’m right or wrong, but it’s how the logic usually works.

[delicate moss]

Server 13 as well.

[honest adder]

My understanding is you get 1st slot free. 2nd slot is buy or at 40. 3rd slot is buy only.

[high prism]

Not buying any more sluts slots from now on.

[noble moss]

https://tenor.com/view/archer-you-what-huh-gif-19676334

[torn plinth]

I had 1 mission that had them. Its in Kronos, I think. Do it, then tell them you have completed all missions per their web site.. the one that shows what rewards you get for what mission.. tell them it's a known bug and please either tell you what mission job has them or like they have done fir everyone else, award you the other data pads. I had to go through I think 3 or 4 different support techs before I got one that looked it up or read what I wrote. Maybe both..lol

[pallid pelican]

Are you using the google play store version or the Samsung store version? The Samsung store version works better

[fervent quail]

Google

[quaint rune]

🐄

[lilac seal]

What is the status of fixing the delta quadrant systems that are full of dead 8472 remnants and unable to summon new 8472? My ticket has been ignored for days now.

[torpid pond]

5 of 11 not in event store

[lusty elk]

Acc. to Scoply there is a Gift after the 1800h reset. But there is nothing.....

[sterile stratus]

@lusty elk Be patient, timing isn't scopely's strongest point. Ever sent a ship to an armada in last instance?

[iron dove]

Not all officers listed on website are in the event store. Gift tab showed up but missing tendi as a choice

Server 43

[unreal pilot]

Is there a dev trying to sneak up on me?

[foggy cobalt]

When you use the Claim All button on the Loyalty Gift Chests, you do not always get credit in the daily goals for the 4 hour chest. Also, that 4 hour daily goal task does not always appear during the daily goal reset until hours later.

[sterile stratus]

Didn't use it anyhow, just click on the picture and you get the old choice possibilities

[lilac seal]

Using voyager ability to locate a player’s base causes the app to crash and you lose the report which makes the ability useless. Please fix asap.

[unreal warren]

Says complete but it’s not!!!!

[pallid pelican]

Samsung store version I find to be better. I have a s23

[unreal warren]

Ahh now it is, when I looked just before it wasn’t

[scarlet jungle]

i wish that Next Gen Crusher's and Cadet McCoy's Officer Abilities work right with Bones's Captain Maneuver, ngl.

[torn drum]

After 40 minutes it just shows me that I won some fight with hostiles. Wtf

[fallow socket]

Server 134, bug with ALB COW

[woeful veldt]

Why. My head

[rapid condor]

Same on 164 - I'd imagine lots of other servers too.

[hardy sphinx]

As a New Play the "Training-Event" lvl10 Player cant Complete.

[strange field]

Same on 143.

[brittle patio]

Great work scopely!! Now nobody can see the alliance score.
Yet another thing you’ve broken.
Every day this game amazes me more and more😂

How can you guys be this bad at coding😂

[mossy inlet]

@umbral nexus

Server 159.
iOS

Game is crashing every 30 seconds…….i can’t even get as far as the “clear localisation” before it crashes again.
💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩👀

[cobalt agate]

Server 8. TC SMS not scoring @umbral nexus

[fallow socket]

Prepare for incursions, minions 😈 especially s135;)

[red whale]

velixis 107, been there since heavy hitter and its defo dead as cannot attack it.

[atomic abyss]

Playing on PC, server 57, Recruit Captain Freeman not scoring

[odd lance]

Is anyone going to look into a 3 day old ticket?

[topaz nest]

Crucible of war alliance member ranking not showing up

[wary kindle]

Same on server 108. Communications error always pops up after trying to look at the leaderboard (alliance and own alliance members) on the ALB. Please fix, we wanna know how we're getting on 😄

[rapid geode]

They’re not coding. They’re just skinning a game they leased from the Chinese.

Also explains why the campaign mission Engrish is so bad

[brittle patio]

This explains a lot, since a lot of times it seems scopely don’t even understand their own game

[worldly solstice]

Its been a couple of years now.. maybe we can have someone figure out how to squeeze the massive amount of exp required to level the new ships onto the screen?

[modest void]

Rare formada broken in Smarklew system on server 105. Option to start it is grayed on all three legs

[worldly solstice]

Ah, yes... "Super Diamond Battle In Different Circle Shaped Arenas". Topped the download charts in China from 1990 through 1995.

[dawn bronze]

Anyone else had a bug where their 24h daily chest has vanished?

[wide wadi]

Just reached lv40 the holomission 'Then there were Dragons' hasn't appeared

[mild timber]

How is this possible?

[honest adder]

Bugs. With bugs, nothing is unpossible!

[tulip cedar]

Field Training borked after swapping server

[fervent quail]

Server 72 issue with augment territory hostiles large number of them stuck not moving and impossible for us to attack

[worldly lichen]

My daughter has restarted her phone several times and can't get past the Star Trek screen.

[west blade]

game deleted all my bookmarks

[mossy junco]

Two bugs for the price of one (currently on PC)

1. SELECT (View) crucible of war - ALB.

2. Open the actual leaderboard (tiny button lower right corner

3. In the top right drop down menu, select "my alliance members". (First bug, the leaderboard is absent. Instead we can read "nobody has scored in this event" - which isn't the case. We have scored. We got the points to prove it)

4. Use the back allow twice.

5. Wait a few seconds (communication error - network error 403 pops up.)

I I got a 100% repro rate on this

[ornate rapids]

SAME

[ornate rapids]

you mean the 2nd one you only get on PC?

[scarlet jungle]

for the last few days, everything i've done that's supposed to buff USS Franklin has, truthfully, nerfed it. smh

[knotty jay]

iOS 17 and STFC are combining to produce a perfect storm of sorts. iOS 17 wifi is bugged (not to mention poor battery performance) and STFC performs poorly when the internet connection is bad (so it's a double-whammy).

[nocturne apex]

Is there a reason why armada based Forbidden Tech rarely activates during an armada battle?

[hoary lagoon]

If you hit a mining node that is 0 with a cutting beam, the node is unusable afterward.

[wide wadi]

All these bugs also on android

[strange depot]

Farming hostiles and nothing is going into the cargo of my ships. 🙃

[digital sundial]

Why would you even need to use the cutting beam on a mining node?

[hoary lagoon]

I did not, one in my alliance did. My assumption is for the tech...

[digital sundial]

From what I see players ships don't give any

[ornate rapids]

any chance you hit the 2000 daily limit?

[solid gyro]

Anyone else not able to check out any leaderboards?

[karmic crown]

yeah, they broke them

[trail bison]

Going into the alliance contributions list crashes the game on iOS

[onyx portal]

please remove the dead hostiles (error msg. invalid state) and add some real hostiles. thank you. server 110

[tight wyvern]

https://tenor.com/view/kaa-snake-jungle-book-mowgli-hypnosis-gif-21167174 Give us your Money! ALL of it!

[smoky kindle]

Can we look at the 49 system drop rates, since the last update the drop rates are pitiful, this is 49 Heavy in capital systems

[loud elbow]

Anyone else missing battlepass points that were completed and then when faced with a screenshot of the completed event (it's been going on that long) Scopley "Customer Support" say the points were allocated to an "alternative account"? I only have one account - that's bad enough...

[shadow bluff]

a new Bug for PC version ? I am not the only one ?

Prime.exe not reacting

[dull acorn]

PC version has problems. COLLECT/DONE button does not work. Sometimes not possible to navighate between screens. Cannot Alt Tab to other apps. Only solution is kill STFC through Task manager

[weary sun]

There seems to be a bug with the data retrieval associated with individual members. Any leaderboard where you can normally check individual contributions, for example CoW ALB/ALM, alliance contributions and indeed any ALB looks to be broken. I have had this bug verified on IOS, Android, PC and accross all servers.

@umbral nexus - Can you confirm this is on the devs bug list please?

Then this comes a few seconds later

[solid gyro]

Also the personal and alliance leaderboards for power destroyed resources raid etc

[gritty cloud]

What is this 💩

[weary sun]

Be nice to get some official confirmation from eco or whoever is a mod here about this, so we know it is on their radar. So far not heard any acknowledgement of it and its been reported many times over last few days.

This is a 100% repeatable bug by 100% of the population so its definitely not an intermittent issue suffered by a few, its impacting everyone

[tough hull]

Hull bar for borg cube is inaccurate. Not only does it seem to drain too fast but been killing eclipse hostiles whilst showing no hull for quite some time

[loud elbow]

Perhaps they don't have individuals anymore, would explain why my bp points are sometimes being allocated to an "alternative account" (ie. another player) - and some of my legacy reel data looks like it came from that account

[proper quiver]

Sunday 26th November first ticket submitted regarding points on battle pass overflow being glitched for me.

Got a stock response around 24 hours later stating adjustments were made lowering last milestone and ticket was closed without I’m assuming reading my ticket explaining my points for the overflow glitched and not counting properly for me despite having completed all battle pass events.

Second ticket opened explaining all this again opened on Monday 27th fast forward to today and I still haven’t had a response to this second ticket to address my missing final milestone reward.

Can anyone from support please help me? ☹️😢

[loud elbow]

Good luck.
I missed out on Voyager bp a few months ago because I scopley said I didn't complete all the events. I thought I did, but no screenshots = no help.
This month, they say I didn't complete, I sent screenshots and STILL say I didn't complete and that I was using another account. (I don't have another account)
They have some MASSIVE issues that they're not dealing with

One message from support every few days isn't going to solve anything any time soon. (And once events are over they can't fix them...)

[proper quiver]

Tbh support can easily confirm I’ve done all the events each day and they can gift the missing rewards I know this because they’ve done it in the past the problem I’m having is the first ticket was just closed without reading it and the second ticket is still sat unresolved I just need someone from support to read my ticket and assist me

[jade bison]

Several players within my community are experiencing the following error when trying to transfer servers (level 12 or below transfer)

tickets are not being responded so & I'm currently running a time sensitive campaign.

Does anyone know of a quick fix for this bug?

[reef lake]

My wife has the same issue. IOS and Android. 😭 She is lvl 5 and used Settings/Universe Transfer.

[topaz bolt]

I know there are transfers for incursion and only one 12 or below transfer double check you are using the right one although I’m sure you already have but don’t hurt to ask

[thorn dawn]

Lots of network error 403.

[sleek prairie]

Can’t see individual alliance member scoring for the Crucible. Our alliance beat the event.

[sour juniper]

Update from the other day. Game still crashes and locks up about every three to five mins. Supper laggy, and glitchy. Ya know, same ol same ol

[loud elbow]

Same

[mild timber]

<@&509691205798592532>

[lethal sorrel]

Scopely... seems to be linked to players swapping servers and not all their data being updated

If you message the guy, hes probably not even on your server anymore, but you still see his movements like he is

https://tenor.com/view/casper-the-ghost-the-friendly-ghost-ghost-casper-the-friendly-ghost-running-gif-15272776

[feral slate]

Everything all at once both pc and andriod.

[quick olive]

So Data and E.Data both have the Android trait - except it’s a 3rd trait for Data and a 2nd trait for (rare) E.Data. Anyone know if this is a mistake or intentional? It’s a cheap way to get the Android trait to 4, but you’d be capped there …

[hidden sparrow]

I put in a ticket on 11/26. Ticket #14615748. still stuck on unknown server. I have emailed support yesterday and today with ticket number and ID.

[loud elbow]

Can't help you get unstuck, but if you wanted to know where you are, it used to be displayed in tiny grey text at the bottom when you load the game without Internet. I think it still does, but I've not tried in a while

[midnight glen]

Getting the following message since update 60.2.3

Confirming the message restarts the game

[trim frost]

When looking into CoW ALB event and switching to my aliance members...
...nothing is showing...
...and after a few seconds, error 403 is displayed

[fresh turret]

[167] as you can see there is no dialogue text available... unkwon why hope you have an idea where to fix this

[unreal warren]

Game restarted without warning 3 times. Then when I try to manage a ship and change FT it shows a miner that is mining ALL just when I am preparing ships ready for Apex event

[sinful marten]

Borg event is retrieving

[raven tinsel]

🪳🪳🪳🪳🪳🪳🪳🤣🤣🤣🤣🤣

[smoky kindle]

@umbral nexus can you ask them to speed up the respawn timers for the 3 new systems 40+ in exchange the event is horrable waiting on these to respawn

[raven tinsel]

Well it was a fun 5 years of 🪳🪳🪳

[unreal warren]

All the Exchange systems Void of Armadas. GREAT Event wtf????

[twilit frigate]

Do we really have to deal with this non-stop? How long should it reasonably take for an event description to load? The answer is not "20+ minutes"

[rocky fulcrum]

Could really use those leaderboards fixed....

[long egret]

When trying to collect completed away missions

[long egret]

Not on 112 we doing them ok

[unreal warren]

Can we have some Exchange Armadas please so compete in the Event. This is ridiculous

114 is not

[tidal cipher]

Can someone please post what these are so we can get started?

[twilit frigate]

An hour in and still not even able to see what we're supposed to do for 2 out of 3 events

[digital sundial]

1st is kill probes. Second will be almost the same as the SLB as an ALB.

[wicked lance]

Looks like alliance leaderboard is broken can’t see the points anyone in the alliance is putting up

[ornate rapids]

Retrieving...

Nobody has scored in this Event yet

[wicked lance]

Yup and you get Network error 404

[ornate rapids]

nice way to combine errors guys

*403

[regal flame]

Reduce the time it takes for eclipse armadas to appear. It is a shame that to be able to make an armada you have to wait two hours.

[tulip cedar]

Why are any here amazed that $copely haven't listened or fixed any of the millions of bugs? Crikey they still haven't fixed the Field Training bug out lol

[sand lodge]

And yet again, no member scoring list

[honest egret]

Did a server transfer this morning and now the UI is stuck with this popup

[earnest crest]

If you have a playerID available, DM it to me.

@jade bison

@austere tartan

[midnight pond]

Anyone else having issues with territory capture - on 156 alliance tried to take territory, joined, score showing they won, now showing as not owned by any alliance.

[left plume]

Borg cubes are not giving loot. Report says loot, cargo hold says nada. Should have 1797 in my hold by now from various Cubes but noticed it's still empty

[unreal warren]

They should rename the Apex event as ‘hunt the Armadas’ as they are rare as rocking horse Sheeeet

[split copper]

The last few days my ships have done a disappearing act. Can't see them on screen, even with using locate. Today no problem because my screen keeps freezing up. Seeing them move, killing hostiles and seeing the end of an armada would be nice. There are serious programming issues and they're getting worse every day.

[dusty scarab]

@earnest crest
Did some borg cubes, about 8, but zero in my cargo...loot said yes but nothing in cargo. 🤔

[left plume]

The first Borg cube gave 81 and the second borg cube gave 92 and I didn't dock between... and yet

[quick dragon]

Syndicate awards are not giving grush shards. I was supposed to get 40 at level13. I had 122…still have 122. Bugs getting worse and worse.

[left plume]

Daft question, but sometimes it can be missed; You have clicked the ok button in Syndicate to accept them?

[quick dragon]

Yes

[autumn matrix]

72 hours have been and gone. Any response please on my bp points shortage ticket?

[hidden sparrow]

stuck here

[limpid crag]

Hey not sure if you commanders noticed, but there seems to be another network error 🤣

[sterile cosmos]

Game isn’t listing any of the alliance member stats for ALB’s since last update. And yes the alliance has scored points in the events

[sinful smelt]

Borg Cubes are getting a fraction of cutting beam % charge they were yesterday.

[earnest crest]

The cube requires more charge after leveling the beam up in damage.

[earnest crest]

DM me your playerID if available.

[earnest crest]

There is a 2k daily hostile kill limit, after which you stop earning rep/lootboxes/cargo/xp. It resets at 5 utc, ie. one hour after daily reset. @left plume

[spiral lintel]

Please fix this silly error when pressing attack on hostiles or players

[peak mica]

Get a better navigator!

[hoary raptor]

I just pulled from one of the recruit chests and got this message

[vagrant saddle]

So... When does incursions start exactly? And why do we have a player from server 700 on our server when 84 is our opponent?

[nimble solstice]

fix now 😭

[regal juniper]

"long live, and prosper" localisation bug on scopely website.

Can't even get the quote right

[mental wasp]

Anyone know how to get past this bug? Submitted a ticket 2 days ago, no response yet. Checking if there is a faster resolution.

[sage void]

^^ im on the same boat as you, havent found an answer yet.

[nimble birch]

@sage void Can you send over your player ID and server number via DMs if possible please?

[earnest crest]

I've collected it already and posted in the escalation.

[dull lotus]

Getting closer

[nimble birch]

Got it, thanks 🫡

[humble sequoia]

Add a Nuke Hostile button you can push every Monday that just resets all hostiles if you have to.

[dusky nacelle]

Im having same issue aswell hopefully it will get fixed soon.