👾-bug-reporting

[eager burrow]

Every other month after i do a reinstall and subsequently log back out of game center account i get another ban. Seems legit 😂

[native oyster]

7 day chat ban seems excessive, have they explained what violations?

[eager burrow]

Nope never

[tranquil pulsar]

Just because. 😆

[desert sapphire]

How long does it usually take for customer support to fix a stuck ship once it’s been reported?

[eager burrow]

They always say this and only this

[tranquil pulsar]

It's malarkey without informing us at least what part of ToS was violated.

[eager burrow]

I mean whats the point of a ban if you cant even fix what you did wrong because its a secret

Guess Walter was tired of pipes

[native oyster]

Whats the thing with Walter? Is it because its some high ranking officials name?

[eager burrow]

Idk, i wonder if richard is ok or not

Jk ill get banned and never know

Im almost certain i was the only one from my server banned when their filter broke 😂

[native oyster]

Especially when the message says to contact cs for more details, not less.

[eager burrow]

Contact me for a full 360 degree paragraph of nothing.

Sorry due to privacy concerns we cant tell you what you said in a game 😂

[tranquil pulsar]

Shove you're Walters into your pals

[eager burrow]

Also why is hitler filtered out but not heimler

[tranquil pulsar]

Is mengele also banned?

[eager burrow]

Doubt it but putin and stalin both are

[tranquil pulsar]

Piranha too... And flange for some reason

[spiral venture]

5 business days

[low panther]

In Staristics, Might, Might Destroy, etc.
Were the players and alliances of the other server included in the incursion event. But these have not been removed. That's pretty confusing and confusing sop. Especially since we obviously get a different server as an opponent every time. I think it would be better if only the own server would be displayed there. Especially since I haven't found out that the statistics on our server are not updated by the other players. So it's also doubly bugged.

[red condor]

Suddenly it is not possible for me anymore to fly with my warp 24 Franklin (pike t’laan moreau) from avansa alpha to vesali 35 and dalogen 35, to shoot swarms , now it says i need warp 27, how come, is this a bug?

[spiral venture]

Vesali is a warp 27 system

It shouldn’t be possible to get from Avansa to Vesali

With a warp 24 ship

[grave yarrow]

The Franklins warp is designed to have a good kill rate in the new systems it can reach as well. With a warp 24 Franklin you would get slaughtered by the 35s which is why you need a max warp drive, so a t8 Franklin, to get there

[steel kiln]

Has SNW crew been nerfed since yesterday?
All week, max cargo on vidar on borg 33's, this morning, identical crew and below deck, barely getting over half full before i die.

Also, with La'an on lower deck of my vidar, her LD ability isnt showing on the display so may not be working?

[grave yarrow]

La'an works fine, but the cargo display is broken

And I don't think snw got nerfed. Might have been bad rng

[steel kiln]

im aware of the display being broken but it doesnt even show in the LD slot as an extra ability when shes selected on the lower deck

[grave yarrow]

Got a Screenshot?

[steel kiln]

1 moment, its still out

[spiral venture]

👀

[steel kiln]

my pike is T2, using Uhura and LA'an for synergy. pike is showing as only 11% mit in his 1st ability so somethings wrong straight away as i get ( or supposed to get ) 10% from synergy alone

[spiral venture]

What do you mean?

👀

[steel kiln]

wait 1, i can show you

[grave yarrow]

If you got laan as synergy for pike that's the reason you don't have her below deck ability 🙈

[spiral venture]

Laan works below deck not on the bridge

[steel kiln]

yes thats correct, but when i put her below deck she doesnt show in the below deck ability list

[spiral venture]

Show us a screenshot

[steel kiln]

i will once ship is home mate, waiting for it to die 🙂

[spiral venture]

Click manage

And screenshot that page

[steel kiln]

you know what... i am a tool and i apologise for wasting your time.

because im big enough to admit i had ortegas on instead of La'an so my bad

you can laugh now 😄

apologies both and i appreciate your (almost) help

[spiral venture]

No worries bro. We all make mistakes ❤️💪🖖

[prime charm]

my ship is stuck in a system if i try to recall it it look returning to base but it keeps falling back to the same spot.

[spiral venture]

Contact CS #👽-how-to-contact-support and tell the@ you have a stuck ship. Keep details simple

Which dock is stuck
What bridge crew is on the stuck ship

[long orchid]

-rep points and wont turn over to next rep level, glorified.... worked hard to get this rep done, and now i cant use it?

[spiral venture]

Have you tried restarting game or clearing localisation cache

[long orchid]

Yes. It fixed it. Thank you!

[sterile mist]

Are events lagged this morning? I’m pulling officer shards and making no progress on recruit event.

Ope. Just as I asked it updated.

[finite oracle]

@spiral venture apparently the dailies tab is lagging to register and score points

[crude plover]

Yes, it's lagging now. I hit 31 × 39+ feds for dailies and only 17 registered 🤦‍♀️

[finite oracle]

My dailies are lagging

[polar shore]

So do mine ...did swarm and a 4h chest and didnt count🤬

[raw folio]

Yup. Dailies are not updating. I waited and updated the app. Still nothing.

[granite drift]

Currently points aren’t coming through for events on 33. SLB for ship skin and data mining event. Reset 4 times and checked for update…

[lethal helm]

Event points are not appearing for several players. Multiple restarts and cache clearing already done - Ops 44:

[tender vault]

Points are not coming through on 188 for dailies

[random hornet]

This bug is also annoying. This happens after messaging the player about a zero node. Players should not have to constantly reset for unnecessary and ridiculous bugs like this.

[steel delta]

Did not get points for The 2 daily Officer events this morning

[torn wren]

Dailies are not adding the achieved prerequisites to complete them.

[bitter badge]

Hostile hits are not registering, messaging is repeating ghost lines, dailies not registering completed, swarmadas not appearing, ….

[wheat pond]

My rss mining is not registering on my dailies. This just started happening.

[polar shore]

Eventcounting has a delay of about 15-20min on 158

[digital sundial]

Delay in events and daily points seems to be happening for everyone

[sinful marsh]

+1

[glass elk]

Lag? Setver 133 Archer. no points on day obiectives 😞😞

[atomic kayak]

daylies points not working?

[winter bone]

Dailies are working, but taking several minutes for it to show for me

[glass elk]

Ok, 5-10 minutes…

[silver oracle]

Scoring lag on server 31

[native oyster]

Assimilated Ferengi destroyed, but nothing in Borg refinery.

[spiral venture]

Recall your ship

[random goblet]

Did you dock your ship?

Refinery tokens are in the cargo of your ship. It'll transfer once you dock at base.

[native oyster]

Thanks @buoyant dawn & @random goblet first time I got one of these, so didn't know that. Case solved 🖖

[spiral venture]

Wrong tag 👀

Anyways your welcome 🖖

[spiral venture]

Does that repeat?

[sullen tangle]

Nope, happen once

[eager burrow]

I can still on my phone, but it crashes twice as often while using it

[earnest crest]

Sounds like a good reason to disable it.

[tranquil pulsar]

My game crashed less.

[pallid pelican]

Nowhere to redeem Borg warfunds

[spiral venture]

It’s been escalated

[fresh skiff]

@spiral venture which means it will appear next week as fast as Scopely is. well unless its making error then they are jonny on the spot!!

[uneven tendon]

Im having problems with the silver screen pt1, ive compketed all the archive missions but the overall mission is not completing. Its maybe because i acepted all 3 archived missions at once.

[spiral venture]

Maybe a couple hours. Tbh your dramatisation every time here isn’t very helpful 🤷‍♂️

[fresh skiff]

and scopely is? lol

[spiral venture]

You say a week. They do it in hours 🤣🤣🤣

https://tenor.com/view/yeah-ok-ok-drama-llama-drama-queen-gif-14859033

[fresh skiff]

if they did it right the first time.. come on it isnt like this is a new event for them on's

[spiral venture]

True tbh who knows what caused the issue 🤷‍♂️ as long as we get the event store on time it’s all good 😊

[fresh skiff]

we know the reason, incompetence from the top down

[sullen zephyr]

Anyone else getting major lag? On 175

[native oyster]

of ten? ... of eleven? ... who cares, scop doesnt 🤣

[glacial cargo]

yes, its still a thing with them. what about 11 of 10?

[misty zenith]

Swarms are not scoring for dailies

[native oyster]

Sometimes ships move randomly, firing at a distant target. Today I witnessed a Borg armada cube do the same thing. Spectacular. Sorry no screen recording (would have taken too long_

[quick olive]

11 of 10 is extra credit.

[main temple]

The alliance rewards are given in 2d18h and the event store to use them ends at the same time in 2d18h. please fix that Scopely

[stuck herald]

Cant hold a connection for more than 15 minutes now. This is no bug... somebody needs to check out a BOT in the system killing or throttling players ban width down

[native oyster]

that is scop math 🤪 🤣

[mental egret]

still seeing bases after event ended
sever 33

need those spots lol

[quick olive]

just cut the police tape and move them, no one is looking.

[native oyster]

I found seizure mide

[native oyster]

New one just happened to me

So doesn’t matter anymore if locked in or not, server might just kill your miner…

Mining is risky as is now server violates ROE

Silly computer servers gone rouge

[grave yarrow]

Do you have a Screenshot of your battle log inbox for this log?

Because that is a federation patrol and they are unable to attack you.

[glacial cargo]

Nothing to do with math, just they haven’t corrected something that hasn’t been changed for years, when they included the extra Borg

[inner elm]

I thought these purple squares around the planets were taken care of in a bug fix months ago? Still here quite a bit

[quick olive]

the purple node eater is part of the next battlepass arc.

i've had 2 instances now where the app was taking up ridiculous amounts of space on my iPad and I believe was causing excess crashing?

first time i deleted a 5GB game, reinstalled to have it use 750MB ... did it again yday, but AFTER deleting the local cache ... 3.6GB down to 750MB.

something is not being cleaned up in the cache??

sorry about the lack of detail, i have screenshots if that will help tho.

[spiral venture]

That sounds like the files from your game being loaded or is this before you load the game?

[quick olive]

not sure? i don't delete/reinstall very often - and just rechecked, app is only 725MB (not 750).

the documents+data section was huge, tho ... Apple offers a "delete app, save docs+data" and that wasn't going to help me in this situation.

[spiral venture]

That just deleted the app

[quick olive]

correct.

[spiral venture]

Generally it should wipe everything if you do delete all but maybe it’s a Game Centre back up

[quick olive]

i didn't use that, i deleted everything and reinstalled completely.

[spiral venture]

Makes sense

That’s the way you are supposed to do it

[quick olive]

i only thought about it after about a dozen crashes yday.

[spiral venture]

🤔 what IPad you got?

Might also have to do with how compatible Scopley made it for your IPad

[quick olive]

5th gen, 32gb

not exactly sure how old that is - i only use the iPads for gaming purposes.

[spiral venture]

Released around 2017

IIRC

[quick olive]

yeah, it's a bit dated i guess. 🙂

[spiral venture]

1 thing I noticed with Apple devices specifically is anything older than 4 years likes to crash a lot and if it’s within those 4 years specific models like to crash a lot. Everything else doesn’t crash so much. My 11 Pro crashes like once a day 🤷‍♂️

I have no clue if that adds to anything but that’s what I noticed

[quick olive]

nope, it might help - might be due for a refresh too.

i usually keep running things until the OS starts complaining that it is on it's last update, etc.

[spiral venture]

😅

That’s only natural

[quick olive]

if i hold out another month, the new iPads will prolly be announced. 🤣

hrm. so i hadn't thought about it, but with the newer iPad and Macs both using a M1 (or M2) chip - any real rumors about a Mac client?

[placid crystal]

[bump] Still continues... And, there is no in-game support/report for PC version as there is in Mobile version. I see no resolution when searching this discord using related keywords to this issue. It's been weeks. The mission sits there incomplete. Have I missed something? 😦

[spiral venture]

None so far

[spiral venture]

Contact CS using a method from #👽-how-to-contact-support

[pliant oxide]

Every time you check leaderboards this pops up.

[spiral venture]

Restart your game and see if it happens again

[pliant oxide]

Keeps happening since last patch. Even after restart.

[spiral venture]

Try reinstalling then probably a corrupted file

[lilac juniper]

Happening for me too, leaderboards always show empty when you click on them, then a few seconds later that pops up, then finally displays the rankings

[pliant oxide]

Ok will try thanks

[spiral venture]

Probably from Incursions then or we talking SLB rankings

mine is the same

[lilac juniper]

Happens on both alb’s and slb’s for me

[spiral venture]

yh same

[void solstice]

ship leveling screen doesn't change when out of base

[native oyster]

My 11 Pro Max doesn’t crash 🫤

[tranquil pulsar]

Feel like they're messing with me on purpose now... 🤔

[tidal tartan]

If you know that it won't work, why not sending them via mail?! #👽-how-to-contact-support

[tranquil pulsar]

I should be able to send in-game... That IS the issue. I can't send them a screenshot of it not working now can I?

[tidal tartan]

You could create a screenrecording of it and send it via mail and refer to the provided ticket number.

[tranquil pulsar]

Not with my phone

It worked before and doesn't now. That IS the issue.

[tidal tartan]

I get your point. But I bet if you search your AppStore you'll find plenty of apps for doing a screenrecord.

[spiral venture]

Tried reinstalling the game?

[tranquil pulsar]

So they just don't believe me or didn't read what I brought up.

[tranquil pulsar]

Yes still doesn't work.

[spiral venture]

They probably never knew of the issue and only have their generic responses

[tidal tartan]

Maybe. So send them a proof by recording your screen using any app and send that via mail. Easy as that...

[tranquil pulsar]

By contacting them, that's how I notified them of said issue; I understand they send generic responses but this wasn't the first time I've brought it up either.

[tranquil pulsar]

I understand your workaround... I will try to do that.

Gave me serious pause about ever reporting anything to CS if this is their response though.

I am begining to suspect skullduggery

Possibly even shenanigans 😱

[native oyster]

I can check did some grinding and swarm.

That is a screen shot up there of the attack. I was talking to people in our galaxy chat … this actually has happened to multiple people

but yes fed patrol attacked me… that is why reporting … the sever computer had a chaser kill me when i am locked in

[tranquil pulsar]

WOW That's not supposed to happen

[native oyster]

I hope my report with CS and here has them look into it

[fresh skiff]

It wont

[spiral venture]

Do you have a screenshot of your battlelog to show which way the attack was? Something like I attach below

[mossy pike]

Since earlier this week I keep getting this message when trying to jump to systems on all platforms, two IOS devices and a Windows PC. Can’t complete the current event as a result.

This is using the Discovery.

[spiral venture]

Try a work around pinned on this channel

[raw folio]

What does the plunder exocomp do? Is it only supposed to work on the supply ships?

[spiral venture]

To get plunder cargo with the amalgam

[raw folio]

That’s doesn’t answer my question at all.

[spiral venture]

It is used to get plunder cargo from supply ships using the amalgam. Like I stated

And like you asked

[raw folio]

The multiplier works if I hit a supply ship, but not on an anomaly aliens for example. So does it only work on supply ships? Does it have any other function?

[spiral venture]

Read what I just said

It is used on Supply ships

But only works with the Amalgam

[raw folio]

I asked two yes or no questions.

🙄

[spiral venture]

It works on Supply ships

That drop plunder

Nothing else

[native oyster]

I saw one open question and one yes no, but who’s counting…. The Plundered Cargo exocomp only works on plundered cargo on the Amalgam, like it says on the tin 👌🏻

[tidal tartan]

Yes. No.

[spiral venture]

Yes yes no

😈

[native oyster]

It was there, but i grinned swarm this morning before asked for

[placid crystal]

Thank you. I see... but I'm an in-game enthusiast/expectationist overall, though I may (but not necessarily) explore non in-game author/base bug report methods. 🙂

[spiral venture]

The in game support does work on PC but not the same as mobile

One of those links sends you to the PC help system

[placid crystal]

That is NOT in-game. Like, the mobile version, as cited.

[spiral venture]

It’s the same people

But whatever up to you 🤷‍♂️

[placid crystal]

Yet, not in-game.

[tidal tartan]

Lag Sunday on 157 again? No points generated...

[sharp birch]

Lab on 56

[naive laurel]

scoring a little broken for anomalous phenomena???

[vestal talon]

Lag on 33. Scoring for all events not tracking correctly. Same for dailies

[solemn comet]

Anomalies is not scoring despite jumping to and from with discovery 6x so far . Reset the game and everything and still not scoring

[worldly lintel]

No events are scoring, this keeps happening on a daily basis now, what is happening and what is being done about it?

Seen this happening at least once a day since Thursday

[balmy tulip]

Swarms not scoring jeez can they never get things to work properly

[ripe gazelle]

SmS not scoring 😑

Neither is swarm...

[solemn comet]

Not scoring in this one

[polar mason]

They should use the same engine as for the paying store. Works all the time...

[grave yarrow]

No it does not. It just broke very recently

[heavy whale]

Points for events are not counting

[lethal ember]

Is anyone working on scoring issue <@&509691205798592532>

[compact dirge]

It has been raised

[uneven osprey]

I wonder if laggy points will counts with SLB correctly

XP points at least

[marsh kayak]

Scoring also not working on 164 for Dailies

[random hornet]

Event Scoring for Anonymous Anomaly

[raw bear]

Just spent g5 rare rss, on a prime, awarded no pts.

[spiral venture]

Lag. Read up 🖖

[raw bear]

I didn't know they were running another excursion lol. Thanks 👍

[woven blaze]

I know its not ideal but just be patient as it took about 20mins for my points for the dailies and events to register

[thick sandal]

Nothing scoring on sever 74

[silver vortex]

Nothing scoring on EU132 either, no swarms or dailies scoring atm

[naive jewel]

server 80 extremely laggy right now

Just read previous posts. Same on server 80 (US). Swarms and swarm daylies not registering

[twilit grail]

Nothing scoring on server 13

[neon isle]

It's just really, really slow in recording

[twilit grail]

<@&509691205798592532> multiple people reporting scoring isn’t happening

[wanton kernel]

I’m having the same issues with Anomalous kills not counting, sever 72 US

[twilit grail]

Come on the lag is just unreal

[wanton kernel]

I restarted the game a few times before coming here

[twilit grail]

All the money that is spent on this game and you would think they would have bigger servers than this.

[raw folio]

I am. I think you need to re read those questions. Lol.

[raw folio]

Thanks.

[gentle ledge]

What servers? They rent AMS.

[brave ice]

new arc?? <@&509691205798592532>

[earnest crest]

Don't expect a new arc this month, it'll be a continuation of the last arc: SNW pt3. They usually start on Tuesday.

[gaunt sigil]

@earnest crest @umbral nexus : please check vidar bug of cargo!!! Seems 800k is max, but crew and treasury haven’t anymore impact. I have to have more than 800k!!!

[keen surge]

Maybe if you provide information as to why you think it should be more and that some bonuses aren't working?
Like what's the total % of all your cargo bonuses from research, officers, and station modules?

[gaunt sigil]

I did 2 treasury level up but cargo size doesn’t change

[earnest crest]

What tier is your treasury now?

[keen surge]

It only increases cargo every 5th level..

[icy gazelle]

No cargo officers and lv50 treasury.... #mythbusted

[spiral venture]

Level 50? 🤨 mines 28 I feel a bit jealous now

[native oyster]

https://tenor.com/view/poor-mike-gif-20256247

[tranquil pulsar]

They did it Again? SMH

[lethal sorrel]

Have you considered going the email route?

[tranquil pulsar]

THE issue IS that I was able to send screenshots to CS in-game and now I can't. I know of the workaround.

[lethal sorrel]

Oh, that's what the CS ticket is about? 😂

So they're asking for a screenshot of you being unable to send screenshots?

[crude plover]

Anyone else sped tiered a ship and it says completed and when you collected it, still says you can tier it? Does lag affect that?

[tranquil pulsar]

Yes & yes.

[tranquil pulsar]

Yes same thing happens with repairs.

[crude plover]

Finally showed up. 🤦‍♀️

[tidal tartan]

You rather make me think that the issue is somewhere in front of someone's device... Report the freakin issue of not being able to attach screenshot inapp through a different communication channel. What the hell is your problem with that??

[tranquil pulsar]

Huh?

We can swear now?

[tranquil pulsar]

A screenshot of me not being able to send a screenshot? It's not on my end.

[tidal tartan]

Mate, I told you already yesterday to make a screenrecording, with a third party app if necessary, and send it to support via mail.

[tranquil pulsar]

I heard what you said. They responded to my response in-game with the same nonresponse.

[tidal tartan]

So you send them a mail with a screenrecording?

[tranquil pulsar]

I'm still looking for an app

No. But that's not the point even.

[tidal tartan]

Sure that's 100% the point. In case you have android go to your AppStore and search screenrecording and pick one of 100 apps...

Or pick them all.

[tranquil pulsar]

I'm here to report the bug. Don't need to hear about work around that may not be feasible, don't need to hear it's my device, don't need to be belittled.

[spiral venture]

You realise they responded to you and told you to use another option why do you persist to waste CS’s time I’m not surprised their wait time is now 5 days 🤦‍♂️

[tidal tartan]

That's not even a workaround, I gave you the solution for reporting your specific issue.

[spiral venture]

https://tenor.com/view/see-you-later-bye-felicia-dogs-pitbull-funny-face-gif-22869794

[tranquil pulsar]

It is a work around. I WAS ABLE to send screenshots in-game, now I can't, it's on their end, and I don't need to be belittled @spiral venture .

[spiral venture]

Get a grip and stop wasting peoples time. The solution is use another method of contacting support till it’s fixed
#👽-how-to-contact-support

[native oyster]

You’re not being; you’re meeting frustration that you’re persistently complaining that one method doesn’t allow you to convey the issue while ignoring multiple people explaining that you can fulfil the request using another method. There’s simply no need to be so stubborn and dug in on this issue!

[tidal tartan]

And you still can report this issue through a different channel with a screenrecording.

[tranquil pulsar]

The issue IS that I cannot send the screenshots in game. Using another method changes nothing about the issue.

[spiral venture]

Then wait till they fix it with a patch 🙄

[native oyster]

Using another method allows you to report it properly with the evidence they’ve asked for.

[tidal tartan]

Maybe with a screenrecording showing the app crash?! Just a guess...

[tranquil pulsar]

I reported it. The issue hasn't changed. I've reported it several times now over a stretch of time. They haven't done anything to fix it. That's the point. They don't believe me or don't care idk...

[native oyster]

With the way you behave about it here, would you care to wager on the latter?

[spiral venture]

Why are you wasting CS time!? It’s clear that the issue requires a client update which hasn’t been released yet. CS told you as well as 5 players here that you can use another method to send screenshots in till it’s fixed

[tranquil pulsar]

How am I behaving in your opinion?

[tidal tartan]

Make a simple screenrecording of the app when trying to attach a screenshot and send it via mail.@tranquil pulsar

[native oyster]

Feint whiff of entitlement, a strong sense of stropping toddler; you’ve been told several times there are a number of ways to contact support both to attach the details asked for and to raise other issues that require pictures to be attached (in #👽-how-to-contact-support) but you continue to completely gloss over that to go full Karen.

I don’t understand why at this point you’d be so resolute in your determination to not contact support in a constructive way.

[tidal tartan]

https://tenor.com/view/hiding-nina-house-of-dracula-jane-adams-lurking-gif-18797803

He's gone?

[tranquil pulsar]

I've tried and tried to send the video as you've said to. I'm no tech genius. Having issues here and don't need to be talked down to. Thanks.

[native oyster]

You’re not being talked down to, you’re pushing back on everyone trying to help you. Just attach the video to an email sent to the email address that’s in #👽-how-to-contact-support

[tranquil pulsar]

Called me a toddler and a Karen, it's insulting.

[native oyster]

You asked my opinion on how you were behaving, you got exactly what you asked for. I even tried to do it as nicely as possible.

[tranquil pulsar]

So then you HAD to insult me?

[native oyster]

https://tenor.com/view/dont-ask-questions-that-you-dont-want-the-answer-to-dont-ask-youre-not-going-to-like-the-answer-team-four-star-gif-17069103

[tranquil pulsar]

This is entirely unhelpful.

[native oyster]

I’ll always try do it as nicely as possible but don’t expect me to lie 🤷🏻‍♂️

[tranquil pulsar]

I wholeheartedly disagree with your opinion on this as to how I'm acting. I haven't insulted you now have I?

[native oyster]

You are entitled to disagree with my opinions; they’re like buttholes, everyone has one and some stink more than others.

[tidal tartan]

What's your issue with the video?

[tranquil pulsar]

It's too large a file, even at 240.

[native oyster]

Video smaller

They don’t need 10 minutes of prelude, opening the app, doing your dailies then opening a support ticket.

[tidal tartan]

Reduce the resolution of the video. Don't know the tool you are using but this should be somewhere in the settings. And keep it short.

[native oyster]

This ain’t a HarLiii video we’re going for.

Start recording, open support, click attach, crash, stop recording.

[tranquil pulsar]

It's 1:30 the time necessary to record the attempted sending of the screenshot and the restart that ALWAYS happens now when I attempt to send a ss.

[spiral venture]

Search up some file compression methods too and that will fix it

[tidal tartan]

Reduce the resolution of the video. Don't know the tool you are using but this should be somewhere in the settings. And keep it short.

[tranquil pulsar]

Lowest possible resolution was already selected in the app Vrecorder

Lowest possible time necessary to show the issue too.

[native oyster]

Why is it 1min30?!

[tidal tartan]

Then as @native oyster said...open your app, start recording, open support, click the attach button, film the crash and stop.

[native oyster]

You don’t need to narrate it.

[tidal tartan]

Shouldn't take more than 30 sec

[tranquil pulsar]

Not narrating. The game itself takes that much time...

[spiral venture]

Took me 15

[tidal tartan]

And don't record sound or your voice.

[spiral venture]

11 sec nice one

[native oyster]

That’s what they wanna see.

They know what the loading screen looks like

They know which buttons to push to get to contact them

Trim it, compress it if needs be - heck, if I can get it to upload to here as a freebie Discorder, it’ll go on any email.

[tranquil pulsar]

All that frustration and I'm not holding my breathe on any resolution. Also, thanks for the insults; I guess I needed them.

Whatever it finally sent.

[tranquil pulsar]

You're setup is much smoother and easier than mine... Wonder if you considered that?

[native oyster]

🤷🏻‍♂️ I can’t account for why people have awful android devices. In any event, all jokes aside, the old fashioned way is to trim the video and one of our resident Fandroid Ecoms can advise on the native tools in Google’s devices. I haven’t a scooby I’m afraid.

[tranquil pulsar]

Scooby?

[native oyster]

“I haven’t a Scooby-Doo” = “I haven’t a clue”.

It’s a Brit thing.

[tranquil pulsar]

Back to pewing...

[tidal tartan]

Like Ben Dover?

[tranquil pulsar]

Don't know cockney rhyming slang.

[native oyster]

Dunno about that but Apples and Pears, Plates of Meat and Hank Marvin are a selection of a few of the ones that can be posted on here 🤣

[tranquil pulsar]

That is the term is it not?

[native oyster]

That is indeed it.

[tranquil pulsar]

Can't get in trouble for that right?

[native oyster]

Oh you absolutely can, I think in 2022 it would be a very dangerous pastime to be ordering chips in Cockney rhyming slang.

That’s instant Discord jail time 😂

Ah seems they updated it to Jockey’s Whips.

Probably a smart move 🤣

Anyway, Cockney ain’t a bug so we’ll move on 😅

[tranquil pulsar]

Yes haven't even gotten to the bugs I couldn't provide screenshots for because of this issue...

[native oyster]

Now you can 🙂

See, we might not always be flavour of the month but we do help in our own special way

[wet shale]

Isn't there a new arc tomorrow ? No com came up for now

[spiral venture]

Maybe, maybe not 😅

[tight hazel]

I can't send any message in stfc game

[spiral venture]

Did you get a chat ban?

[tight hazel]

maybe I will try to know

I can not send messages of any kind, my armies do not appear in the alliance chat or private chat
I hope the reason is not because this game allows giant/huge players who have been playing this for years to attack small players, they attack or miners (with no OFC), our armadas, they do not respect any ROE, these players go rogue and have the ability to attack everything, because this game allows it.
why you guys not ban yourselves?

[harsh estuary]

This game has one of the lousiest coding I've ever seen

[gaunt sigil]

Cool, i m on Server 159 and i see UK Alliance from Server 130👍🏻, tip top scopley

[tidal tartan]

Roe is designed by the community and not by the provider. So you should direct your complaints to your servers community and see if there's a possibility to enforce your roe. If you're not chat banned there as well...

[ripe gazelle]

FIX this for crying out loud

[glacial spindle]

two of ten in description, but actually two of eleven

[tranquil pulsar]

They may just do a bunch of CoW 🐮 events for the rest of the month...

[native oyster]

Live in hope

Chuck FH and CoW on alternating for a month.

[floral shadow]

Just to show the quality of Scopely programming, but I suppose this is a problem with our devices as well. Couldn't possibly be their fault.. or could it?

[tranquil pulsar]

Workaround is to scroll up and down it loads the names usually

[raw folio]

But it’s been like this for ages. Why aren’t these things ever fixed? Why isn tlaan fixed? Why do the graphics transform into weird shapes still? Why does it crash? Etc etc etc. the new issues are one thing, but some of this stuff is so old and routine…lol.

[tranquil pulsar]

They are game features meant to make the game more challenging and improve your patience.

[lethal sorrel]

What's up with t'laan? 👀

[raw folio]

You mean TRY my patience. Lol.

[lethal sorrel]

Crash issues aside which I really hope they look into even if it's never really affected me personally... The rest is such small impact compared to the rest of the bugs they deal with 😅

[raw folio]

Not tlaan. Laan. Sorry.

[tranquil pulsar]

Either T'laan or T'pring isn't in the right place alphabetically...

[tranquil pulsar]

Started a new alliance have been mining like crazy... Then why haven't I scored?

[ripe gazelle]

I believe the alliance has to exist for 24h before ALBs count

[tranquil pulsar]

Really? That's weird

[wispy acorn]

(probably) not a bug: https://scopely.helpshift.com/hc/en/19-star-trek-fleet-command/faq/4121-alliance-event-rewards/

[grave yarrow]

Did you Score in your old alliance before creating the new One?

[native oyster]

Nope, but you do have to not score elsewhere

[tranquil pulsar]

I score everywhere always mmmkay 😋

[regal niche]

@Scopely - please change the ruddy times on these. We don’t all have 50s to screen watch. Just slap a 24hr mining time or something……

[acoustic oxide]

The in-game Alliance board on server EU-130 still contains alliances from the Incursion rival server EU-160. Could you please clean that up. And may I suggest that for the future Incursion events do not mix the alliances in the board?

[native oyster]

Use your Realta, that’ll take a while 👍🏻

I’ll show myself out…

[regal niche]

Congratulations bud - officially migrated from pointless to useless 😂

[kindred niche]

I can't log in on https://home.startrekfleetcommand.com/

[pulsar mist]

Due to the tight integration (showing offers based on OPS, claiming gifts via web and receiving ingame, etc) logging in there won't work while the servers are in maintenance.

[kindred niche]

Ah, I didn't know that. Thanks. 🖖

[thick bloom]

I mean... True, German and Dutch are similar... But not that similar...

[tidal tartan]

Translation award...

[thick bloom]

I am generally curious if the german translation made it to the dutch play shop though... or if it was just either not translated to german or if they copied the wrong thing from dutch to deutsch 😄

[tidal tartan]

Anyway...won't surprise me tbh

[acoustic reef]

Where is the list of new bugs introduced with this version? 😬

[royal verge]

There are several ExoCons in the gift tab

[bold ember]

Chat seems to be completely missing after this recent update. 🙈🤭

[native oyster]

2, 7 day loyalty token chests... one is clearly worse

[high citrus]

The description seems broke

[near sundial]

Nice informative explanation of the new ships ability 🤦‍♂️🤣

[floral shadow]

Now that's a QoL improvement 😍

[gray elbow]

So Y should be zoom? It doesn't work for me.

[thick bloom]

scroll/y -> scroll along the y axis -> vertical scroll on your mouse

[spiral venture]

Vertical mouse scroll

[sudden lance]

iOS after update randomly freezes in between screens

[mighty path]

All ship refit descriptions bugged after update 45

[sudden lance]

Not to mention every action takes like 10 sec of "thinking"

[severe fern]

Scrolling in PC client got butchered

[heady glacier]

after update can't login anymore, samsung S21

[astral gale]

When swapping ship the graphics are not large enough - IOS - iPad.

[uneven osprey]

After Alt+Tab or Alt+Enter shortcuts and zoom not working. Btw where can I change those?

[thick bloom]

(and no changing of the shortcuts I can see)

[wooden rampart]

when using PC client to open 24 hr gift box , I do not recieve a relocation token , but if I open it on my Phone client I do , so I have lost out on relocation tokens daily since I started using PC client 😥

[thick bloom]

you are not guaranteed a relocation token on your 24 hour gift box, it is a random chance...

[severe fern]

Galaxy zoom totally broken

[spiral venture]

It’s been passed on

[zenith lintel]

If I have Ship A in an armada and switch to Ship B in a different system, I can no longer see the armada timer above ship A. I have to switch back to the ship A system for it to appear. Minor but quite annoying

[prisma cairn]

This is horrible, horrible. I've really been enjoying playing on PC, but this update has absolutely destroyed the experience. Not only do none of the assigned keyboard shortcuts make sense (F for refinery? J for help? Who came up with these? If they're staying, they need to be player reassignable) but my interface is now cluttered with loads of little numbers and letters. Why can't the shortcuts or indicators be turned off?

Opting in players to mandatory changes is one thing - opting them in to changes so badly broken they can't have been through proper QA is unacceptable. Please give players the option to re-bind these shortcuts to something more logical, and if that's going to take time, at least push a tweak so we can turn them off if we want to.

[thorn hatch]

New bug with app update today. If I click on rewards to see what you get for 1st place mining leaderboard, its no longer clickable

Other players in alliance have same bug

[sturdy bone]

I use a touch screen when playing PC version. Game no longer responds to touch after this keyboard update.🤷‍♂️

[severe fern]

You can double click on the + in the lower right corner. But granted it's still very clunky and the hit-region seems be either gone or too small now indeed.

[sullen wind]

I just get "Login failed, please try again." PC client

[thick bloom]

having those pop up at random after every fight against the new enemies is... kind of annoying...

[bitter tendon]

How can two commands be given the same letter

[grave yarrow]

Its not. Scroll/Y means Y-axis scrolling

Because there is also X-Axis scrolling

[bitter tendon]

How to do zoom in/out on E/Q

and why switch game to english keyboard

[grave yarrow]

Not possible in base game

[grave yarrow]

Not localized shortcuts have been reported

[spiral venture]

It’s scroll vertically that’s what Y means y axis

[thick bloom]

there actually is - depending on your mouse. most (at least all gaming mouses) do have a x-scroll function.

[grave shard]

Bug on latest update while trying to select certain portions of systems. Android.
https://youtu.be/E3oPBNisIDA

[grave yarrow]

Thats literally what I said

I said there is X-Axis scrolling

[thick bloom]

read to quick then, I literally read "there is no x-axis scrolling" 🙈

[grave yarrow]

💩 happens to the best of us

[unique forum]

Trying to save bookmarks give me msg saying that it Failed to save bookmark

[spiral venture]

Try this fix

[spiral venture]

This is what someone did that helped them with this issue

Steps I took on iOS: sign out of Game Center, restart phone, uninstall stfc, restart phone, install stfc, restart phone, sign into stfc with only scopely ID, then bookmarks worked again. But…..all my old bookmarks had been deleted.

[unique forum]

Actually I just checked the bookmarks page and the bookmarks actually have saved. I am just getting a msg that it Failed to save 😕

[wispy acorn]

This has been happening to me as well.

& I am logged in with only ScopelyID.

[unique forum]

Also, why is there no hotkey for the bookmarks page?

We have hotkey for battleview, which is rarely used, but not for bookmarks?

[spiral venture]

Hmm then it might just be a silly bug 🤔

Probably from lag or something 🤔

[wispy acorn]

Zooming the galaxy map with pinch gestures on touch devices is impossible now. It takes like a dozen pinches to fully zoom in/out.

Actually, systems are the same way when not in combat view.

[spiral venture]

What device you on? 🤔 I’m not seeing it on my device but I suspect screen size might play a factor in this

[wispy acorn]

Android phone. 2160x1080 resolution.

[fierce path]

Can't mine due to warp range when I'm already in the system?

[frosty fog]

anyone else dying from the PC galaxy 5-level zoom now?

[sour notch]

No rewards

[frosty fog]

congrats! you got cloaking 😆

[sour notch]

Oh yes it’s my new Tribune

[eager spade]

@umbral nexus today's update broke battle log exports. There are no comma's in the CSV file no more. Edit: looks like your programmers changed from comma seperation to tab seperation. Our tools can't read it anymore now.

[feral tusk]

If the Cerritos looked like this, i'd buy all the packs in the store. Also what is with the marble under the Botany Bay? Are ya going for the authentic 1990s pre-warp Earth look?

[frosty fog]

looks like system zoom is messed up too -- only 8 levels ... SO jumpy!

same with interior view... i think it's the zoom levels altogether... wonder if they forgot that we scroll 3 lines at a time? tried changing mouse settings to 1-line but that didn't help

[boreal jay]

Zooming bug. Automatically zooming out or in and continues

[spiral venture]

PC mobile?

[boreal jay]

Mobile

[spiral venture]

Android or Apple

There is a few people with zooming issues on Android so I’m trying to figure out if it’s the same issue or a new one

[boreal jay]

Android

[native oyster]

Spend trans-warp token to arrive in an empty system. Guess that will need another game restart.

[spiral venture]

So the issue here is the game zooms in and out even once you stop zooming in and out?

[native oyster]

the usual, select another ship and switch back to Vi'Dar didn't work

[boreal jay]

Yep

Quite irritating

[spiral venture]

Ok thank you I’ll add this to the list

[wispy acorn]

I think the red coloring of labels was added for the new bonuses on generators (to indicate they aren't applicable due to syndicate level) and it's working there, but labels are also being incorrectly colored on other buildings, e.g., treasury and exocomp factory

[spiral venture]

Just to also confirm you are not using any extra devices or Bluetooth devices with your device? It’s nothing wrong with using any other devices etc just wondering if there is any patterns

[coral bone]

When viewing event scoring it appears that you can no longer click on the various awards to the right to see their details.

[wispy acorn]

You have to click the little + now

[boreal jay]

No nothing is turned on atm.

[mortal carbon]

I cant open the game today after updating from the app store. Its stuck at 70%. Any ifeas?

[spiral venture]

Hit box has been realigned you need to hit the little plus bottom right

[spiral venture]

Reinstall the game. It’s the quickest fix

[mortal carbon]

Ive miss placed my player id. How do i get past that?

[spiral venture]

Why do you need your playerID? Also do you still have the game installed?

[short vine]

A similar problem with the lack of translation for all descriptions for rewards for levels 26-35 of the syndicate

[mortal carbon]

I thought i needed that to reestablish my profile on a fresh install

[vocal bolt]

Alliance ships showing up blue- android

Had to restart android client to get chat box

[spiral venture]

What device you on?

[spiral venture]

Your playerID is in the settings area

[mortal carbon]

Apple

[spiral venture]

Got Game Centre signed in and linked?

If yes then you will be fine to reinstall 👍🏻

I do it all the time

[tranquil pulsar]

Refit buffs Don't show

[spiral venture]

Known issue that’s been passed on 🖖

[karmic jungle]

someone like me no longer has mission chest? before there were now poof.

[mortal carbon]

Not sure its linked?

[mortal carbon]

Not sure uts linked

[spiral venture]

Which mission chest?

[spiral venture]

Do you still have game installed

[mortal carbon]

Yes

[spiral venture]

Check your in game settings it will show your game centre name there

[acoustic reef]

Every time I tap on „events“ or back from events there is a delay of 1-2 minutes until next screen is shown 😡😡😡

[karmic jungle]

@spiral venture in gift chests..

[lethal sorrel]

😂 @umbral nexus - Spore Drive components in the event store... banner says 'Limit 10', and there's a 25 chest option. which one is it? 😄

[karmic jungle]

but above all ... why in 138 battle pass hasn't started yet and on other servers yes? updates made !!!

[grave yarrow]

APAC servers always start earlier than US/EU

[mortal carbon]

And i can use this name to reload my game profile?

[karmic jungle]

It's the first time

[grave yarrow]

Nope. Apac has the BP + event store like 2 or 3 hours before event reset

EU and US usually get it 1h before event reset

Although this time it seems to be late for EU/US

[karmic jungle]

i'm talking about the eu server

I am in EU server

[grave yarrow]

You mean an EU Server got the events already? 🤔

[karmic jungle]

I am in 138

[grave yarrow]

But yours does not?

[grave yarrow]

Yes. And what server has it already?

Except the APAC servers?

[karmic jungle]

let's start again .... how come in the EU area there are servers where the battle pass started and others not?

[grave yarrow]

Maybe slowly rolling out to every server.

Got mine on 176 now. Can you check again, if not restart the game?

[spiral venture]

Those are being given out later. They were released early by accident

[wicked fjord]

The new shortcuts on PC now interfere with using the built in Windows shortcut for screenshots.

[sturdy aurora]

Zoom had many more smaller steps before on pc, now either zooms in too much or not enough

Refit descriptions all broken as well now.

[spiral venture]

Use Windows + Shift + S

[wicked fjord]

I do, if it is in the window, it starts executing the new keyboard shortcuts for the game

[spiral venture]

Even while clicking the windows button? 😅

Wow

That’s brutal

[wicked fjord]

Yup, shift takes you to the Alliance screen.

[glossy dust]

Is it just me, or on PC when you open a particular event and click on event rewards - you dont get popup showing details?

[grave yarrow]

You need to click the small "+" now

[glossy dust]

Hmm... not the greatest ui 😦

[twilit canopy]

Description issues on refits and research items. (Yes I cleared localisation)

[nova tusk]

Battlepass is missing

Events went live fyi

[tight hazel]

yep same here

Strange New Quiz #1 and #2 anyone??

[spiral venture]

Known error

[twilit canopy]

Also when purchasing refit shards, tapping the item doesn’t tel you what it does (+10% damage etc). You have to leave the event store, go find the refit and tap into it to see it’s benefit

[glossy dust]

Battlepass shows aftert few minutes after events shows

[grave yarrow]

#993889300989100062

[tidal tartan]

Doubt that there will ever be some in a store as you can get the feesha by scrapping a dvor.

That's stupid then anyhow imo

[spiral venture]

They are there for ops higher than 35

[regal dawn]

The scrolling granularity on the PC needs to be finer. Scrolling by one position on the scroll wheel is now either too far out or too far in:

[spiral venture]

yes thats what i said but maybe not clear

[spiral venture]

Already been passed on

[regal dawn]

Should have known you'd already be on top of it. 😂

[spiral venture]

😊

[spiral venture]

Well we wouldnt know if you guys didnt tell us

[rose umbra]

quiz 6 shows up when?

finished 1-5 30 minutes ago

[spiral venture]

It doesnt

You are finished this week

[thin kiln]

i have premium BP rewards without premium bundle!

look at this exploit!

[rose umbra]

it says 6 parts and there is still 5 points to finish

[spiral venture]

Did you claim them?

[thin kiln]

yes

[spiral venture]

Did you get 5 meta points

[spiral venture]

And you got the rewards?

[thin kiln]

i'll check it

[valid lance]

I cannot download update for the game. Google play store says pending with wheel spinning for over an hour now. Restarted phone. 408g left in memory 10g left in ram, cleared cache....

[thin kiln]

well, unfortunately, no.

[spiral venture]

Try a more stable internet connection

[rose umbra]

i got actioan points for 1 - 5

[spiral venture]

Then just visual glitch

[spiral venture]

Then you are done for this week

6-10 is next week

[silent nest]

My BP just went away

[valid lance]

Turned off wifi, have 5g cell service now. Won't download on either.

[grave yarrow]

That is a google issue then

[spiral venture]

When you switched connection did you restart the download?

try that

if it doesnt work

Nothing we can do, its a device/local issue

[valid lance]

Yes many times now

[foggy bloom]

Purchases are not working proprely. Myself and an alliance mate both got bp unlock. Have been charged but unlock not credited ingame.

[grave yarrow]

Store is lagging,, check again in like 10 mins

[silent nest]

I seem to be missing something

[uneven sky]

I cannot see what the projectiles do anymore:

[grave yarrow]

Known issue

[spiral venture]

Is that all you see?

[raw folio]

Same here.

[foggy bloom]

Yup store lag. Finally came through

[blissful copper]

Looks like store lag, happening the same to me

[low panther]

And daily greets the groundhog...

[silent wave]

all skins in Hangar are not showing the bonus same for e.th. there

2nd bug new message cone out now us unreadable

[silent nest]

That's it, it was there till the game froze and I restarted. RoG pc with a 1g fiber

[spiral venture]

Tried a full restart yourself after that?

[spiral venture]

Known issue

[thick bloom]

So, is there always a popup? and where does it go? why does it disappear? why do I have to confirm a self disappearing / using item? (starting at 0:40)

(and no it was not the first time but it was the first time that actually something was in the inventory to claim despite me clicking away 10+ of those popup "claim" windows)

[paper elbow]

Battle report exports are changed, its now using tab as the delimiter rather than comma. Is this an intentional change?

[raw folio]

How long did it take? I’ve been waiting 15 minutes.

[foggy bloom]

something around that. I cleared localization(normal practice for me on patch days) and restarted the game so that might help.

[lyric pine]

Must be nice! I bought the bundle and don't have it unlocked. Maybe you got mine!?

[sly nymph]

Is News still retrieving for everyone?

[tired scarab]

Bought the elite battle pass but not seeing the rss or the unlock. Is there a lot of lag going on? I'd like to get what I paid for

[thick bloom]

just the release notes...

no rundown of the battlepass yet.

[spiral venture]

yes there is lag

[tired scarab]

thank you, I'll try to be patient 😆

[outer dagger]

The alliance list now shows this if you scroll past where your alliance is listed at least it does on 86

[spiral venture]

Thats always been there in some form. Its the same on ALB's

[candid beacon]

Oh great......I updated the app and now cant log on

[fresh skiff]

always doesnt mean it should be lol

[spiral venture]

Agreed, just stating its not changed

[spiral venture]

Mobile or PC?

[fresh skiff]

I know its not a priority

[candid beacon]

On pc

Linked to tablet tho

[twin cedar]

Last night I added a 12 hour shield and sent my minner to gas and crystal nodes. Also I sent my NS to auto farm hostiles. Then after everything is set I usually tell my alliance to remember to Shield or Share. When I wake up I noticed I got raided like hour after I got off. This is totally frustrating.

[spiral venture]

Got a stable internet connection?

[candid beacon]

Yes

[spiral venture]

Can you log on to your linked tablet?

[pale gorge]

Store empty on ios devices server 168. No money if we cant buy anything 😉

[finite grove]

@umbral nexus this new mission,i cant hit that klingon ship because he spawn right beside that base. Zoom in or out,doesnt work.

[spiral venture]

Click on the base the use arrows on the side to change target

[candid beacon]

Yes

[ebon creek]

Is the store experiencing Lage?

[spiral venture]

Yes

[spiral venture]

Try repairing and see if it changes anything

[finite grove]

Ah okay..gonna try it now. Thanks be4

[ebon creek]

Thanks night

[spiral venture]

Also try using a wired connection if you have an ethernet cable might help

[upper sparrow]

Toggle for the new PC hotkeys on and off would be nice to have.

[modest zenith]

Zooming is broken on mobile.

[spiral venture]

Android?

[modest zenith]

Yes

Tiny change when pinching. It's horrible

[spiral venture]

Specifically whats the issue? Have to pinch alot for little zoom?

[modest zenith]

Yes

[spiral venture]

Known android issue 🖖 It was passed on

[modest zenith]

ok thanks

Actually, changing "Motion Smoothness" from "Adaptive" to "Standard" in the Andoid settings fixed this issue for me.

[spiral venture]

Thanks for this i'll bare this in mind when others have the issue

[clever matrix]

Didn't let me get the 75 shards and it was removed from store @umbral nexus

Descriptions are also gone

[low panther]

If there is +1500 power then it should go from 11k to 12.5k, not 12k.
And the question is what happened to the headline...

Oh yes, and it's great that the memo is now displayed, unfortunately only in the wrong language

[uneven sky]

These need the epic projectile shards too

[rugged tinsel]

Can't log in

[pale gorge]

Still cant buy anything in offers on ios server 168.

Another brilliant update effect. 👍

[native oyster]

Couldnt find the „reward“

[ebon creek]

@spiral venture I know u said you all are trying to disable the notifications for the Mantis but the consumable parts that it supposidly dropping that is causing the alerts dont seem to be actually dropping

[spiral venture]

I'll pass this on

[ebon creek]

Thanks. Ive done two runs in Mantis space... noticed that some ships had what looked like to me Exocomps... so figured that is what is causing the alert. But nothing ends up in the cargo hold or in my inventory. Check the Mantis Refinery and didn't have any buff parts to refine.

where does it show they are active?

Looks like a loot drop to me

just not droping as much as it says it is

or at all

[twilit canopy]

Not for me they don’t

Does anyone remember what the benefit of this one and positron pulse was? Can’t see the description, no idea if it’s worth the hassle

[spiral venture]

Those exos get autoactivated they are not visible

[uneven sky]

temporal was armada damage I think

[ebon creek]

@regal rock these match

there is no place that it shows its active if its automatic. So how do u know the time duration or how much is left

ok.. Im taking notes for you all on these... was able to 'refine" or exchange the part for the "mantis exo" but it doesnt show up anywhere after doing so. on run 3

[prisma cosmos]

It didn't look like i received the first quiz prize for the event today. The second and later ones definitely. Is there a way to check?

[low panther]

Apparently the translations were forgotten here

[ebon creek]

<@&509691205798592532> might want to set up a special room for the bugs and questions for the mantis

we need some kind of proof that its activating please. it doesn't even show in the battle log

that just matches the ship name

[quartz robin]

Did the update to the app, and again nothing. It go's up to 76 % then it stops!!!

[ebon creek]

Yes they do which triggers the alert cos you got a "chest"..... ok just tried it with the 100% critical one.. and attacked a non exodrop ship

log shows every shot was crit

so that right there is proof that one is working.... would recommend some kind of timer the players can see... like the one the cerritos applies when the ship is buffed... you can only see it when you open the ship Manage section... that would eliminate the change to the main hub yet still apply a quick visual players can check on the time

[tidal tartan]

Officer description in English instead of German.

[acoustic reef]

No ships in the venom-grinding systems 😡. Just empty systems 😡. It did work this afternoon.

[silver fiber]

@umbral nexus In the web store, when I click on either of the new mantis prime offers, nothing happens. Im unable to purchase-its as if the buy button is disabled. Reloading the web page does not help

[pale gorge]

At least you can get that far, my store says no offers at the moment 😂

[umbral nexus]

Checking on this right now

[umbral nexus]

Wait really?

[pale gorge]

Yes really really. Ios on server 168. Popup with ‘failed to get….. then empty window says no offers available.

[uneven sky]

AB-77 and AB-78 are now broken for the new hostiles. Both systems are empty and the hostiles don't respawn

[uneven sky]

AB-77 right now

[acoustic reef]

Yes, like posted just before 😉

[silver fiber]

[AB-77 System S:292863980] anyone else still have hostiles? Mine are gone

[uneven sky]

Too many posts to see them all

[spiral venture]

Gone missing for everyone

[silver fiber]

#FixTheGame

[acoustic reef]

Filed a ticket with support, answer most likely next week? 😬

[pale gorge]

How is the new ship? Any good?

[acoustic reef]

I waited 20 minutes after my purchase until the Mantis bps showed in the game 😖

[acoustic reef]

No idea, cannot test it since there are no enemies anymore 😬

[umbral nexus]

Understood going to follow up, thanks everyone

[silver fiber]

Same with me (and for battlepass)

[pliant oxide]

This keeps on coming up after the update. Have to constantly restart the game on iOS.

[silver fiber]

It’s everything in the web store. I can’t click on the 10 min free gift either

[ebon creek]

i have ships still for the mantis if that was the question... playing in the first 34 system... Norght

[visual violet]

I don't know if it's a bug or a change on purpose not noted in the patch notes.. but: Has something changed to the zooming out in galaxy view? It seems like when I zoom out with scroll wheel there's less levels it goes trough in terms of zooming levels and the system names are not shown when you're zoomed out to a certain level (nowhere to be seen, please add a zoom level somewhere!), which normally would show system names..
This is to me a very negative step to usability and player satisfaction.

[ebon creek]

do u have rippers special client?

[visual violet]

I have deinstalled it and there's no difference

[wind crypt]

@umbral nexus I contacted technical support with a problem: bookmarks are not saved, deleted bookmarks are returned after each restart of the game, after restarting the game AT missions are displayed as new, messages describing events appear as new, and if they are not read, they close the help button, some of the missions received after the start of this bug constantly appear as new.
When will this issue be resolved?
Of course, I understand that there were many fixes in the update, such as mission dialog texts, but in my opinion the problems that I encountered and I'm not alone (judging by the answer from the support service).
I'm waiting for an answer. Thank you.

[crisp nymph]

After today’s update I’ve found I can no longer play the game using the touch screen on my windows tablet. It makes the game really difficult to play now.

[spiral venture]

This is what someone did that helped them with this issue

Steps I took on iOS: sign out of Game Center, restart phone, uninstall stfc, restart phone, install stfc, restart phone, sign into stfc with only scopely ID, then bookmarks worked again. But…..all my old bookmarks had been deleted.

[spiral venture]

Use the workaround I just sent

[glacial cargo]

are you sure the Y button is for zooming in or out? because, every time i press it, it goes to the item menu, which according after pressing ALT is correct and not zooming

[silver fiber]

@umbral nexus web store is working now. Any progress on getting the actian hostiles in the 2 non-token gated systems spawning again?

[spiral venture]

It’s Y axis meaning Y axis scrolling (vertical scrolling)

[haughty briar]

After maintenance, the yellow outlaw space got locked for me 🤦 @umbral nexus

[glacial cargo]

how does one manage that? I've got a scroll wheel on my mouse, zooms in and out, but can't fathom how to scroll on Y axis

[spiral venture]

Y axis is normal scrolling= vertical scrolling. Gaming mice can x axis scroll

[crude oxide]

Eco can't do much, you need to contact support.

[haughty briar]

I have put a ticket already.. mentioned here for information only if it's a known issue or bug..

[spiral venture]

It’s a 1 time bug

CS are the only ones to resolve it

[haughty briar]

Thanks! Will wait for them to act then. 🍻

[glacial cargo]

that's not really making sense tbh

[spiral venture]

How do you scroll with a mouse?

That is your answer

[severe fern]

Scroll Up and Down 😛 (Y-axis); You learned that in high-school math class.

[spiral venture]

Yes 💯 🙄 it’s really not that hard

[glacial cargo]

dragging pointer across screen

[spiral venture]

Go for it

[spiral venture]

Maths! Bro you learn that when your mum lets you on the computer once a weekend🤣

[severe fern]

I was referring to the concept of the Y- and X-axis 😉

[spiral venture]

https://tenor.com/view/joke-missed-over-my-head-gif-26041934

[severe fern]

My mom taught me different things on the computer

[errant creek]

this is a new building : antenna . after the last update "damage from defense platforms" is written in red text. is this a bug? interesting "damage" will be added? it does not depend on the level of "syndicate" !!!

[sterile mist]

My PC touch screen stopped working with STFC after today's update. It still works with every other application.

[marsh kayak]

What's with this utter slow zoom in and out? Do you want us to waste more and more time ingame?

On mobile btw

[severe fern]

Red means not activated yet, and for it to activate you need Syndicate 30, 33 or 35.

[wispy acorn]

Yes, it works fine for the generators it applies to but the bug is that it is also showing that way on buildings that aren't tied to syndicate bonuses.

[severe fern]

Gotcha, just noticed that, seems to be a bug indeed 👍🏼

[spiral venture]

Touch screen on PC is not supported

[severe fern]

You might also want to double check the graphics setting if it's switched out from full-screen vs full-window. I had that happen after the previous big update and it disabled touch on my Dell laptop.

[severe fern]

Been working fine since November for me personally, just wanted to throw that in there (using Windows 11).

[spiral venture]

Yeah it does work for some and not for others. The general word is there is no official support for it. So really it shouldn’t work but it does for some

[crisp nymph]

What setting do you use to get touchscreen to work?

[severe fern]

Fullscreen.

[errant creek]

look at these screenshots. until the last update, "antenna" is not written in red text. if you click on the steel generator, it will say that it will be activated from syndicate level 30. if you press

[sterile mist]

It worked before this update.

[crisp nymph]

Exclusive full screen or full screen window?

[errant creek]

on the antenna it is not written that it depends on the level 30 of the syndicate !!!

[severe fern]

Full-screen Window, sorry for the confusion.

[sterile mist]

Actually it's the opposite. The touch events work when it is in windowed mode.

[sterile mist]

Windowed mode (not fullscreen or exclusive fullscreen) works for me. Also this update the 2-finger drag gesture is more reliable.

[spiral venture]

That doesn’t matter when and if it worked. It’s not officially supported meaning it should never work

[crisp nymph]

Nah, not working for me unfortunately

[sterile mist]

Actually that means "you're lucky if it works"

[severe fern]

This is working for me personally on Windows 11, it's not a guarantee as mentioned multiple times now. #ymmv

[spiral venture]

Yep it means exactly that 😔

[simple quail]

Nice new graphics bug

[crisp nymph]

Tried both and not working for me. I’m using a surface go 2 on windows 10

[severe fern]

Using Win11 myself.

[sterile mist]

windowed mode works here, windows 10

[errant creek]

Can anyone give me a proper answer to my question?

[spiral venture]

What is your question

[crisp nymph]

Do you think a fresh install might help?

[sterile mist]

Is it possible for you to run STFC in compatibility mode?

[severe fern]

He's still referring to the red text that is appearing on other buildings, as if there is a Syndicate requirements on them, but there shouldn't be any to start with.

[crisp nymph]

I’ll give it a shot

[severe lantern]

the f3 function doesn't seem to be working as intended - shouldn't it take you to your home system in each case? (i.e. if you are in another system, if you are in the exterior/interior view, or if you are in galaxy view)

[spiral venture]

Known bug

[spiral venture]

Sorted

[errant creek]

See my screenshot and questions a little higher. I am Russian . It's a bit difficult for me to communicate quickly in this chat.

[spiral venture]

Nope

[spiral venture]

Known bug. It’s visual. The generators are intended though

The old buffs are marked red too

They should still work

It’s just the generators that should be red

👀

True

😅

[crisp nymph]

Nah it’s not worked. It’s a shame, but as I play on a tablet it’s just making the game unplayable for me. Maybe the right time just to give it up.

[errant creek]

Did I understand correctly that the "antenna" module has red text - "defense platforms" should add power?

[spiral venture]

No it increases damage of defence platforms

[sterile mist]

Last option I recommend is Microsoft support because you're using a Surface Go 2.

[crisp nymph]

The touch screen still works on everything else. Ironically when i and the game in windowed mode it let me use the touchscreen to close the game window, but won’t let me do anything in the game.z#

[sterile mist]

this is exactly my experience which makes me think that Scopely updated their version of Unity and did not configure it properly

[errant creek]

My mistake 😀👎 - "damage" should work? , even if it is written in red text ?

[crisp nymph]

I appreciate all the suggestions though, thank you.

[sterile mist]

Scopely: Happy to recommend my friends at PlayEveryWare who are experts at Unity ports.

[spiral venture]

Here yes as it’s a bug. But in a few other places on the Parsteel/Tritanium and Dilithium Generators it doesn’t work till Syndicate levels 30/33/35

[tidal tartan]

Btw...These syndicate levels aren't reachable for most of the community.

[errant creek]

Thanks for the answer . The question was only about the "antenna". Everything about generators is clear.

[spiral venture]

Just clarifying so it’s clear which ones are correct and which ones are wrong

[ebon creek]

Is it even possible to complete the SMS for the Mantis? the math isnt looking good

[silver fiber]

I’m on an new iPad Pro, with this patch I’m regularly getting booted when I try to chat in game. About 5x an hour or so

[wind crypt]

Thanks for the advice! 🍻
Reinstalling helped on android.

[spiral venture]

Without buying it. No. 😔

[ebon creek]

thats not right... SMS has always been a free to play path. You already have to buy the ship to even do it now adding an additional pay just to complete the SMS WOW! And i thought adding a Paid Cerritos cool down prime was money grubbing

[spiral venture]

Yeah there’s been a few like this 😬 don’t like them especially when they tie in with event store currency. Lucky for us this is the first of many currency based events for the Mantis

[ebon creek]

Hopefully the gift they give us for all the problems is a good one

[spiral venture]

Which gift is that?

Sorry been so many I don’t even remember

[ebon creek]

oh hasnt come out yet. but for the screw ups with the ship we should get one.

[spiral venture]

For now in doubt one will come out

[inner kayak]

Server 12 players are still showing up in server 43's leaderboards

[wind crypt]

lol after second reboot the problem is back 😡

[spiral venture]

🤨 that’s not possible. Has Google play relinked to account also can you check if it’s just the error message but the bookmarks work?

[spiral venture]

There was another workaround someone else found out let me just find it

[wind crypt]

Nope can't save/delete bookmarks

[spiral venture]

That’s annoying 😔 sorry I don’t have anymore workarounds for you.

[wind crypt]

this is a solution to the old hyperlink problem (

[spiral venture]

Yeah that’s what it sounds like to me to tbh. Never checked it (for this) just someone walked in on my conversation

I’ve only ever had 1 other Android user have the issue persist after trying the work around and tbh idk if it’s specific to Android or just some users on Android

IOS it works and Android from what I know expect 2 works

[wind crypt]

Thanks again buddy. I'll try to wait for a reply from @umbral nexus

[spiral venture]

No problem sorry it couldn’t be fixed

[severe fern]

Quest locked/stuck, UI unresponsive, cannot ESC or back out through arrow. Need to restart PC Client after each step in mission, highly annoying.

[spice sage]

I answered the question correctly in strange new worlds quiz two and I only got four points see pictur

[spiral venture]

Carry on till it’s filled

That’s only 3/5 hostiles killed

It could be lag 🤔

[ornate heron]

Still stuck

[tranquil pulsar]

Mine was delayed too...

[autumn flame]

Zooming in out on Android after update takes several finger swiping moves to zoom in out even a little. Seems that the zoom out option has increased though.

The excessive swiping is anoying though. Please revert what you done to that system

[spice sage]

I had to restart the game then the 10 points appeared.

[spiral venture]

This is a known issue from today and a workaround/fix was found , can you switch your “Motion Smoothness” from adaptive to standard 🖖

[autumn flame]

Motion smoothness ingame

??

Can i find that under settings

[spiral venture]

I actually don’t know where it is. I am an Apple user.

Someone said that’s what helped them solve it above

Just checked the original message

They specified Android Settings

[autumn flame]

Riiiiiight. Well i am not going to change settings on my device just to apeal to some def not doing his testing.

Yeah ..... thats what i figured

Nope wont do it

Thx for the answer

[spiral venture]

Ok no worries 🖖 just helping with the workaround that someone else used

[autumn flame]

@scopely better fix their game. Workaround isnt a fix thats 1. And 2 you dont fix whats not broken

Its probably got something to do with the new features on the pc client. But tbh i dont expect problems on another device because of that

[spiral venture]

Tbh the issue is specific to Androids who knows who broke what and where 🤷‍♂️

[autumn flame]

Well before update i didnt had problems

So yes their update caused it

[spiral venture]

Oh yeah definitely agree. I’m just saying who knows which flip the switched 😅

[autumn flame]

I miss options to just roll back updates

This is would be 1 i would use a roll back on

Lol why in the name of the good lord would i put my refreshrate of my device back to 60hz from 120!! They better fix it

[spiral venture]

There’s a problem with the refresh rate too now?

[eager spade]

@umbral nexus Una has disappeared from the event store...

[still minnow]

At what level is the Jellyfish s'posed to show in the event store? I'm lvl 12 on 86 but don't see it

[unique brook]

Can I get some help please I get this when I try to update "Game installation failed with an error could not to create folder for temp files"

[still minnow]

But was able to get the rest of the BPs on 77 at around 15, 16

[abstract zealot]

try running it as admin. you might also need to temporarily disable your antivirus

[quick birch]

Probably the level you can build it

[still minnow]

As I said, I'm lvl 12 on server 86 and it's not showing up in event store. I know this current arc has it there as I can see it on server 77

[unique brook]

@abstract zealot Thank you

[still minnow]

Ping me again if further messages regarding my issue are made. I have most channels in this server muted.

[sullen tangle]

Crystal clear benefits of striving for that skin

[native oyster]

got this weirdness going on with alliance member's avatars in ac

extended zoom is broken. i'm on pc

on 6th reset because i click on a system from galaxy map and the popup immediately disappears. still on pc

[late stirrup]

there is an issue with zoom in zoom out thing after update... when u zoom in looks like this

and after you zoom out by one tick looks like this

[nova tusk]

My acc broking or something lol. Keeps happening on mobile and pc

Zoom in/out keeps crashing on mobile too.

[valid charm]

Basically if you are chatting while killing actians you crash when you get the exo popup

@umbral nexus @zealous grove fyi

iOS 15.5

Depends when you click sometimes it’s an erro other times it’s a crash

[daring basalt]

Has anyone noticed that La’an doesn’t display math correctly?

Also, please fix the mantis exocomps ASAP, pop-ups are annoying as heck. I suggest using the existing exocomp feature….

Mantis exocomps also cause numerous client resets, especially when attempting to chat

[agile compass]

The exo thing happens on andriod as well.

Im half tempted to put on a 30 day shield and come back in september

[agile compass]

2 hours and 8 min... thats how long i was constantly spammed with mantis token activations AFTER i stopped killing the new hostiles

[fossil nimbus]

capped cargo wont allow me to max out running 25% cargo buff and ortega in laan lower deck

[native oyster]

Epic Honorguard Worf the data pad...

[modest valley]

Can SNW La'an's lower deck ability be fixed please? It shows the extra cargo space, but you can't ever fill said extra space. She's been bugged since release.

[hardy plinth]

@umbral nexus bugs everytime hitting hostiles.

[cedar ermine]

As Admiral of my alliance, I use our alliance announcements text box every day to keep my members up to date, but now I'm getting this error. I'm not using any new weird letters, numbers or symbols. And the same message works in alliance chat.

[proper isle]

I’m getting these rewards when grinding with mantis in new system but they are not appearing in the exocomp so to use

[tranquil pulsar]

Are those the ones they said instantly activate?

[proper isle]

Do they? Would be nice to know

There’s no indication anywhere that they do

Exocomp commander daily didn’t activate either

[sly pivot]

Please get rid of the notifications for these instant rewards, screen time without substance, wasting time for no reason

At the very most it should only be a banner like all the other event banners that slow the game to a halt when you grind

[tranquil pulsar]

Say how do the instant rewards work?

[sly pivot]

They claim to activate instantly but I don’t know if they do, i see no way to activate them manually so one can only guess they are automated, so automate the notifications

[earnest crest]

They auto-activate, you can examine/compare your battle logs to see the effects.

[dim crest]

No ships in enemy territory.

[sleek lake]

PC version of the game is now suddenly dead for me. Repair attempt generates a bunch of errors.

[cobalt hare]

so I applied a debuff to another player and now that ship is no longer eligible to be attacked by any of my ships

including after the debuff wore off

Okay the work around is to reload that system after applying the debuff

[heavy ruin]

So how are we supposed to do the mantis dailies when scopely can't even tell us what the mantis dailies are?

[astral orchid]

That's two rounds of those I couldn't do.

[storm arrow]

Same here. Tried hitting & destroying both Standard Actian Chrysalis and the harder Actian Apex, completing research etc. Just need to try the refinery bit later when the cooldown has ended

[naive laurel]

RETRIEVEINGNGNGGNERSD

[tranquil pulsar]

I want that

[cobalt hare]

Figured out it’s to use the venom on other players.

[tranquil pulsar]

My private messages keep being deleted, I brought the issue up with CS, and it got worse; now they're being deleted before I even see them. How I know is the issue somewhat resolved and got all my messages when I moved to the other server for incursions.

[hasty jewel]

Any ideas? Restarts havent worked

[cobalt hare]

Use mantis venom on other players

[hasty jewel]

thx. all pvp based then?

[cobalt hare]

Seems so

[eternal pine]

yeah, after debuffing you cant attack them without reloading the system, seems to defeat the purpose as it gives them time to respond.

[eternal pine]

use venom to debuff jorics

[winged lance]

Is anyone else having issues with with the zoom in/out on PC, and android devices?

Zooming in/out on my tablet is supper slow and almost doesn't respond. But on the PC and using my mouse wheel over zooms in/out.

[urban silo]

Zooming harder on Android here too

[spiral venture]

Work around for that is changing your motion smoothness in Android settings from adaptive to standard
@winged lance

[winged lance]

KK. Any idea on why zooming in/out on PC does it too much now?

[fresh skiff]

cause of scopely?

[spiral venture]

They messed up the sensitivity. Eco was made aware yesterday so he passed it on

[fresh skiff]

the new keypad function might be why

[spiral venture]

The Android zoom is also Scopley’s fault but at least it can be adjusted till it’s fixed

[fresh skiff]

it wouldnt be right if there wasnt some new bugs

job security

[winged lance]

Yea... Instead of new events, ships and officers, I think they need to FIX the game and servers for two months.

[fresh skiff]

wont happen no money in doing that

[quartz mantle]

not sure if bugged🤷🏻‍♂️ bit strange how theyre red, are they highlighting? or getting ready to remove them?😂🤣

[tidal tartan]

Someone's fan of 🔳 s

[pliant needle]

I am missing the swarm daily that has you kill 10 of your ops level swarms. Only seeing 4 dailies, instead of 5.

[earnest crest]

Might need to restart your device.

[rare vortex]

on PC Client, newest version

[odd flicker]

All new officers don't have russian localization in descriptions.

[rough canopy]

Server connections seem super slow and load screen barely progresses, unable to connect to the game on different internet connections. Any others got this issue?

[native oyster]

Nothing to claim

[random hornet]

Server 29 still has lag issues and this. New update new "Patches" ensured "Fixes" this is getting to be ridiculous and reporting to Scopley is like talking to a brick wall. <@&509691205798592532>

[native oyster]

Glitches again, also Kumari repair was flickering. Something introduced 8n the previous game update

[night wharf]

Cant login to server 193 on 4 different accounts. Tried PC and phone using internet and 4G connections. Are the servers crashing?

[steady rivet]

Never changes and hella lame. Only game I've ever had continuous issues with. Instead of playing every day and all day sporadically I now only play a few times a week for accumulative of about max 2hrs

[native oyster]

12 notifications for 10 options

[zenith tapir]

The zoom on android is bugged, cannot zoom out in systems

[tame lodge]

Saw some others had same issue as me having to reload the system after applying debuff to attack ships, but I've started experiencing it after scanning ships in other systems without debuffing.

[lost flame]

Kill an NPC nd multiple loot boxes open up you have to close prior to killing another. Game is getting unplayable.

[sinful marten]

Zoom is bugged, cant zoom

[spiral venture]

Try changing your Android settings. Motion Smoothness set to standard has proven to be a good work around for the issue

[tranquil pulsar]

Anyone else's PM's disappearing before you read them?

[inner badge]

Why is Una removed from Event store?

[spiral venture]

Not too sure but current theory is she is incursions exclusive

[inner badge]

Ok, I was about to get some shards, and then she is gone..

[tranquil pulsar]

So no one has the issue of missing PMs!? Just me?

[zenith tapir]

Thanks friend, I played with the settings and have worked around it for now 🖖

[low pollen]

You can use the mantis on friendly alliance when they are on a resource node. Based on the fact you cant use it when they are not on a node I can only assume this a bug.

[tranquil pulsar]

So I got more lip service from CS AFTER sending them the video and responding to them inge about Not being able to send them screenshots in-game.

It's a never ending saga...

[spiral venture]

Did you try reinstalling?

[tranquil pulsar]

As though I hadn't tried all those methods and TOLD them I had tried and it failed to resolve the issue.... Once again it's my device, my internet, my dinner that is to blame...

[spiral venture]

Well it’s only you with the issue

[tranquil pulsar]

Yes, Everything that I could do on my end has been done several times.

[tranquil pulsar]

Which is even more suspicious.

[spiral venture]

Why’s that?

[tranquil pulsar]

And who's to say I'm the only one with the issue. Tons of people don't use discord/get shut down so often why even try anymore.

[cedar ermine]

As Admiral of my alliance, I use our alliance announcements text box every day to keep my members up to date, but now I'm getting this error. I'm not using any new weird letters, numbers or symbols. And the same message works in alliance chat.

[spiral venture]

Tried doing a full restart of the game and clearing localisation cache?

[spiral venture]

Highly doubt that as I would of heard at least 1 other time about this issue

[cedar ermine]

Yes, I've done both. Perhaps I'll try manually clearing the cash on my phone.