#🆘│community-support | Ticket Tool Support | Page 375

copper owl Dec 28, 2021, 5:22 PM

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$help support

humble sequoiaBOT Dec 28, 2021, 5:22 PM

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How to let support team see into a ticket

About support roles

A support role lets your support team see into tickets with out having to add them manually to each and every ticket.
You can add as many support roles as you like per panel.
NOTE that the way discord works all admins can see into tickets regardless of this.

How to set a support role

To set a Support role go to the Dashboard -> Panel Configs -> Settings -> General Options -> Support Team Roles.

copper owl Dec 28, 2021, 5:22 PM

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make their role a support team role (this is if you want to add a role like moderator or helper)

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and please dont ping me or anyone else on the team in here again.

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you can also use $add <ID> to add them.

karmic eagle Dec 28, 2021, 5:23 PM

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thank u

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will that add them to one ticket or all

copper owl Dec 28, 2021, 5:24 PM

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only the one you use the command in.

karmic eagle Dec 28, 2021, 6:01 PM

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my bad gdem big up neptune

humble sequoiaBOT Dec 28, 2021, 6:16 PM

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Inviting and Enabling Premium Bot

The first thing you will need to do is invite the premium bot, an invite can be found here

Once the bot is in your server we will head to the dashboard and manage your server. When you are managing your server, you want to head into "Server Configs" then click the drop down menu under "Select the bot you would like to use on this server" then click "Ticket Tool#6207" and then save.

meager charm Dec 28, 2021, 7:48 PM

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@hard cape how do I add people too ticket?

hard cape Dec 28, 2021, 7:48 PM

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Hey!

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You can add them by using command $add <ID of user>

meager charm Dec 28, 2021, 7:49 PM

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Ok ty @hard cape

iron nightBOT Dec 28, 2021, 7:49 PM

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Gave 1 Rep to D<3 (current: #20 - 52)

hard cape Dec 28, 2021, 7:49 PM

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No problem!

meager charm Dec 28, 2021, 7:49 PM

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Does it have too be this symbol $

hard cape Dec 28, 2021, 7:50 PM

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Yes, every commands include prefix $

meager charm Dec 28, 2021, 7:50 PM

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Ok ty

hard cape Dec 28, 2021, 7:50 PM

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Np

copper owl Dec 28, 2021, 7:57 PM

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meager charm Does it have too be this symbol $

it doesnt have to be this

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you can change it

cunning skiff Dec 28, 2021, 8:48 PM

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Hey guys, is this the place I can ask a question re: the ticket tool?

fast sable Dec 28, 2021, 8:48 PM

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Yes it is!

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What do you need?

cunning skiff Dec 28, 2021, 8:50 PM

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Thank you so much! Just wondering how I can move tickets to the bottom of the channel list

cunning skiff Dec 28, 2021, 8:51 PM

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fast sable What do you need?

I did not set it up for the server so I'm a little confused but it looks like it doesn't have a channel specified for the tickets to go into, if that makes sense?

fast sable Dec 28, 2021, 8:52 PM

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You want a channel for open tickets to go to?

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Like when someone makes a ticket, it goes to a specific channel, correct?

cunning skiff Dec 28, 2021, 8:52 PM

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fast sable You want a channel for open tickets to go to?

I want to make them appear at the bottom of the channel list instead of the top when they are created

fast sable Dec 28, 2021, 8:53 PM

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Ok so what you can do is create a category called "open tickets", and then edit your settings so open tickets appear in that category

steel bramble Dec 28, 2021, 8:54 PM

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can i have multiple ticket tools like one for support and one for trader?

cunning skiff Dec 28, 2021, 8:54 PM

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fast sable Ok so what you can do is create a category called "open tickets", and then edit ...

ok so i would put the open tickets category here?

Screen_Shot_2021-12-28_at_4.54.00_PM.png

fast sable Dec 28, 2021, 8:54 PM

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Yep!

cunning skiff Dec 28, 2021, 8:55 PM

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It looks like it's not specified to a category now, right?

fast sable Dec 28, 2021, 8:55 PM

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It is not, so you would create the category, then select the category

hard cape Dec 28, 2021, 8:55 PM

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steel bramble can i have multiple ticket tools like one for support and one for trader?

Yes, but its For premium users. But u can create more panels For free!

fast sable Dec 28, 2021, 8:56 PM

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cunning skiff It looks like it's not specified to a category now, right?

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Thats what it would look like. As you can see, i selected my open category for them to go to

steel bramble Dec 28, 2021, 8:59 PM

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not sure what that means but thanks for your time to answer i will look for more info

hard cape Dec 28, 2021, 9:00 PM

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steel bramble not sure what that means but thanks for your time to answer i will look for more...

Ok, if you need help, ask me:

cunning skiff Dec 28, 2021, 9:00 PM

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fast sable

Okay great thank you! So it won't get rid of my open tickets to move them right?

iron nightBOT Dec 28, 2021, 9:00 PM

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Gave 1 Rep to Da God Apple (current: #78 - 1)

fast sable Dec 28, 2021, 9:02 PM

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I think the currently open tickets do not get moved, but the ones that get open using the new settings on the panel will be moved there

glossy barn Dec 28, 2021, 9:10 PM

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Hello, are there any option to do that: if user created ticket and closed in past and he wanted to open a ticket again from his closed ticket when he clicked ticket creating icon?

cunning skiff Dec 28, 2021, 9:10 PM

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fast sable I think the currently open tickets do not get moved, but the ones that get open ...

Thank you!!

iron nightBOT Dec 28, 2021, 9:10 PM

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@cunning skiff :: You can't rep Da God Apple#9999 for 50 minutes and 7 seconds. Try coming back later?

jade raft Dec 28, 2021, 9:13 PM

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Hiya does anyone know how I can change a claimed ticket name to the person claiming it?

copper owl Dec 28, 2021, 9:13 PM

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use {author.name} in Claim Name

jade raft Dec 28, 2021, 9:14 PM

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copper owl use {author.name} in `Claim Name`

Omg awesome. I was looking everywhere hahaha

fast sable Dec 28, 2021, 9:15 PM

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cunning skiff Thank you!!

No problem!

jade raft Dec 28, 2021, 9:30 PM

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Hiya is there a way if a ticket is created and it is inactive for some time can it be closed automatically.

hard cape Dec 28, 2021, 9:30 PM

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Hey! I’m not sure but I think it’s not possible.

shut bolt Dec 28, 2021, 9:31 PM

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It is not

humble sequoiaBOT Dec 28, 2021, 9:31 PM

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Automation disabled

There's currently no ETA for when automation will be enabled again. The issue that's caused it to be disabled, us hitting rate limits, is tied to the increased load on Discord's servers. The situation's currently unpredictable, which makes it so we can't give you a fixed time.

jade raft Dec 28, 2021, 9:31 PM

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shut bolt It is not

Oki doki. Thanks SE_Hearts7

iron nightBOT Dec 28, 2021, 9:31 PM

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Gave 1 Rep to Yareaj_ (current: #2 - 276)

shut bolt Dec 28, 2021, 9:32 PM

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humble sequoia

Sure

steel bramble Dec 28, 2021, 9:40 PM

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How can i tell the new panel where to put the newly created ticks as right now they are going to the welcome channel?

hard cape Dec 28, 2021, 9:40 PM

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$help category

humble sequoiaBOT Dec 28, 2021, 9:40 PM

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How to set the open category

To set a open category go to the Dashboard -> Panel Configs -> Settings -> Category Options -> Category Open

hard cape Dec 28, 2021, 9:41 PM

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Do you mean this?

steel bramble Dec 28, 2021, 9:41 PM

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i will try that thank you

hard cape Dec 28, 2021, 9:41 PM

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No problem

steel bramble Dec 28, 2021, 10:09 PM

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hard cape Do you mean this?

that was the exact thing i was looking for thank you for the helpful answers!!

iron nightBOT Dec 28, 2021, 10:09 PM

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Gave 1 Rep to D<3 (current: #20 - 53)

vital arch Dec 28, 2021, 10:10 PM

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$help setup

humble sequoiaBOT Dec 28, 2021, 10:10 PM

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https://docs.tickettool.xyz/en/general/setup

Setting up Ticket Tool

Visit the docs for setup info
General Setup

hard cape Dec 28, 2021, 10:15 PM

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steel bramble that was the exact thing i was looking for thank you for the helpful answers!!

Glad to hearn that 1whiteheart

hard cape Dec 28, 2021, 10:17 PM

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vital arch $help setup

Do you need help?

inner stag Dec 28, 2021, 10:29 PM

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Hello, how can I put the person's name automatically when they open a ticket?

hard cape Dec 28, 2021, 10:30 PM

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Hey!

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It’s premium feauture, so if u don’t have premium, you need to set it manually.

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@inner stag , do you have premium?

inner stag Dec 28, 2021, 10:38 PM

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No, but I can buy it.

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After there, is the process easy?

hard cape Dec 28, 2021, 10:40 PM

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Ye, just go to Ticket options and type {ticket.user.name} for the name

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@inner stag

somber imp Dec 28, 2021, 10:59 PM

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im so confused right now i added the ticket to my server and when i try putting manage servers it says its not there and i know what to do now

humble sequoiaBOT Dec 28, 2021, 11:00 PM

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Don't see your server in the dashboard?

You will possibly need to relog. Look below to see steps on how to relog.

How to relog in the Dashboard.

First, you will need to go to the dashboard. Once your there, click on your avatar on the top right. after you clicked it, you will see button that says Logout. You must click that. Once you have logged out, you can log back in.

Note:

You need one of these 3 things to access the dashboard.
1. Server Owner (Level: 6)
2. Server Administrator (Level: 4)
3. Dashboard Role (Level: 2)

:warning: You can check your level using $level on your Discord Server

User permission level with Ticket Tool
@User is permission level: 0 (User)
```» *If it shows that your permission is **0**, you don't have any of the above **3 things** to manage the dashboard.*


**See the GIF below on how to relog:**

hard cape Dec 28, 2021, 11:01 PM

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this

humble sequoiaBOT Dec 28, 2021, 11:01 PM

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━━ moved to ticket ━━

copper owl Dec 28, 2021, 11:01 PM

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for victor

indigo blaze Dec 28, 2021, 11:28 PM

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Question, made a new role, how do I get them to see the new tickets, without giving them full access to the server?

upper flower Dec 28, 2021, 11:29 PM

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$help support

humble sequoiaBOT Dec 28, 2021, 11:29 PM

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How to let support team see into a ticket

About support roles

A support role lets your support team see into tickets with out having to add them manually to each and every ticket.
You can add as many support roles as you like per panel.
NOTE that the way discord works all admins can see into tickets regardless of this.

How to set a support role

To set a Support role go to the Dashboard -> Panel Configs -> Settings -> General Options -> Support Team Roles.

indigo blaze Dec 28, 2021, 11:30 PM

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Thank you!♥

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Thank @upper flower

iron nightBOT Dec 28, 2021, 11:30 PM

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Gave 1 Rep to Developerツ (current: #10 - 161)

rose copper Dec 29, 2021, 12:23 AM

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How do I change the name of the ticket??

humble sequoiaBOT Dec 29, 2021, 12:25 AM

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Ticket names

The ticket name is the default channel name of all tickets. To edit it, go to your Dashboard > Panel Configs > Settings > Ticket Options. There you can edit the channel name of opened and closed tickets. You can also use variables in there.

shut bolt Dec 29, 2021, 12:25 AM

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this

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If you want, you can change it manually with the $rename command

inner stag Dec 29, 2021, 3:06 AM

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hard cape

thanks

iron nightBOT Dec 29, 2021, 3:06 AM

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Gave 1 Rep to D<3 (current: #20 - 54)

dark shadow Dec 29, 2021, 4:03 AM

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You don't have permissions to use this.

humble sequoiaBOT Dec 29, 2021, 4:03 AM

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Blacklist Roles

Any role you assign as a blacklisted role won't be able to use commands or reactions.

Selecting a blacklisted role

Go to your Dashboard ➞ Server Configs. There you will find the option to select blacklisted roles.
Note: Don't forget to save.

shut bolt Dec 29, 2021, 4:03 AM

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Check your blacklisted roles

jade topaz Dec 29, 2021, 7:38 AM

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ye

jade topaz Dec 29, 2021, 8:10 AM

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Hey guys.. how do I get tickets to tag certain roles so they get a notification that a ticket had been opened?

kind hawk Dec 29, 2021, 8:20 AM

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jade topaz Hey guys.. how do I get tickets to tag certain roles so they get a notification ...

by putting the role like this {@Support} in the Ticket Options > Ticket Message

jade topaz Dec 29, 2021, 8:32 AM

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kind hawk by putting the role like this ``{@Support}`` in the **Ticket Options > Ticket Me...

Ahhh awesome!

jade topaz Dec 29, 2021, 8:34 AM

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kind hawk by putting the role like this ``{@Support}`` in the **Ticket Options > Ticket Me...

Screenshot_2021-12-29-08-34-20-29_572064f74bd5f9fa804b05334aa4f912.jpg

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Didn't work

kind hawk Dec 29, 2021, 8:36 AM

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jade topaz Didn't work

https://i.imgur.com/LzeLkQ0.png

Imgur

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https://i.imgur.com/ojILWfx.png Works for me.

Imgur

hard cape Dec 29, 2021, 8:38 AM

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kind hawk by putting the role like this ``{@Support}`` in the **Ticket Options > Ticket Me...

If it doesnt works for him/her, She/he should Use that: <@&ID>

kind hawk Dec 29, 2021, 8:39 AM

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Make sure to have the right name too, (CaPiTaLiZaTiOn is important)

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{@staff} is not the same as {@Staff}

hard cape Dec 29, 2021, 8:40 AM

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Ye

kind hawk Dec 29, 2021, 8:41 AM

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$mentions

humble sequoiaBOT Dec 29, 2021, 8:41 AM

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Mentions

Within all the messages the bot's sends (both embeds and text) you can mention either channels, roles, or even users, these mentions will only send a notification to the user if they are used within a text field, e.g: a role mentioned in an embed won't ping at all the users who have that role.

For mentioning a role you can use one out of three options:
{@Role Name} ➞ Which is Case Sensitive.
{RoleID} ➞ Replace RoleId with the Id of the role you are trying to ping.
<@&RoleID> ➞ Discord's native syntax to ping roles.

<#ChannelID> ➞ Mention a channel by its ID.
<@UserID> ➞ Mention a user by its ID.

hard cape Dec 29, 2021, 9:13 AM

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@jade topaz , did u invited ticket tool to your server?

jade topaz Dec 29, 2021, 9:18 AM

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kind hawk $mentions

Yeah I got that fixed thanks but the message I'm trying to embed won't save now 😩

iron nightBOT Dec 29, 2021, 9:18 AM

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Gave 1 Rep to ÐooubleTap (current: #78 - 1)

hard cape Dec 29, 2021, 9:26 AM

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jade topaz Yeah I got that fixed thanks but the message I'm trying to embed won't save now ...

You want to Ping someone in embed?

jade topaz Dec 29, 2021, 9:34 AM

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hard cape You want to Ping someone in embed?

No managed to get the pint working but now my message won't save in the embed

hard cape Dec 29, 2021, 9:36 AM

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In which part you want to Ping someone?

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$help ping

humble sequoiaBOT Dec 29, 2021, 9:37 AM

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How to make Ticket Tool ping a role

To make ticket tool ping a role when a ticket is opened, go to the Dashboard -> Panel Configs -> Settings -> Ticket Options -> Ticket Message -> Message Text and do this:
{@Role name} This is case sensitive and the role must have @mentions enabled

hard cape Dec 29, 2021, 9:38 AM

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In this part? @jade topaz

humble sequoiaBOT Dec 29, 2021, 9:39 AM

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━━ moved to ticket ━━

jade topaz Dec 29, 2021, 9:46 AM

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hard cape In this part? <@456226577798135808>

Screenshot_2021-12-29-09-46-50-16_40deb401b9ffe8e1df2f1cc5ba480b12.jpg

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This part.. the message won't save

hard cape Dec 29, 2021, 9:47 AM

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You cant ping in embed

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If Im wrong, correct me.

jade topaz Dec 29, 2021, 9:47 AM

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I'm not trying to ping in the embed.. I'm just trying to apply a message to the embed

hard cape Dec 29, 2021, 9:48 AM

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Try to zoom out

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If you dont see save button

jade topaz Dec 29, 2021, 9:50 AM

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hard cape Try to zoom out

Screenshot_2021-12-29-09-50-05-61_40deb401b9ffe8e1df2f1cc5ba480b12.jpg

Screenshot_2021-12-29-09-50-12-75_572064f74bd5f9fa804b05334aa4f912.jpg

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So I'm trying to place that embed description onto the support ticket

hard cape Dec 29, 2021, 9:51 AM

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jade topaz

But you are editing inside ticket

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If you want to edit a panel, Go to Panel options

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So if you want to Edit this, Go to Panel options

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But if you want to Edit this, Go to Ticket options

jade topaz Dec 29, 2021, 9:54 AM

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hard cape So if you want to Edit this, Go to **Panel options**

Jesus 😩 I need sleep.. I didn't even realise which option I was in 😩😂 apologies

hard cape Dec 29, 2021, 9:55 AM

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It’s fine!

jade topaz Dec 29, 2021, 10:06 AM

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hard cape <@456226577798135808> , did u invited ticket tool to your server?

Yes I did

hard cape Dec 29, 2021, 10:07 AM

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jade topaz Yes I did

$help panel

humble sequoiaBOT Dec 29, 2021, 10:07 AM

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Creating a panel

To create a panel we are going to need to head over to the panel configs on the dashboard
Once at the dashboard we will need to click Create Panel
Enter a panel name (Fill in any optional settings you want)
Click Create Panel and your ready to get started with configuring your panel
An example of a creating a panel is shown below.

hard cape Dec 29, 2021, 10:07 AM

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Try this to start with tickets

jade topaz Dec 29, 2021, 10:07 AM

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Ok

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Thx

hard cape Dec 29, 2021, 10:11 AM

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No problem!

frank walrus Dec 29, 2021, 10:11 AM

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nvm

hard cape Dec 29, 2021, 10:12 AM

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What was wrong with prefix?

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Do you need any help?

frank walrus Dec 29, 2021, 10:13 AM

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Nah all good now, thanks

hard cape Dec 29, 2021, 10:13 AM

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Kk!

jade topaz Dec 29, 2021, 10:29 AM

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hi. I would like to know how to change the name of ticket bot and his icon ?!

hard cape Dec 29, 2021, 10:29 AM

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Hey, you can set a nickname for ticket tool, But you can’t change the icon.

jade topaz Dec 29, 2021, 10:29 AM

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hmm... okay.

true adder Dec 29, 2021, 12:28 PM

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So I run an Ark Survival Evolved cluster and we’ve used ticket tool for a while.

All of a sudden it’s presenting my players with this message

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I’ve tried everything in my brainpower to fix it but obviously something isn’t right

hard cape Dec 29, 2021, 12:43 PM

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Did u put their role on Black listed roles?

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@true adder

true adder Dec 29, 2021, 12:44 PM

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@hard cape nope. I didn’t make and changes to it, we had 3 tickets roll through earlier today and now nothing

hard cape Dec 29, 2021, 12:54 PM

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Check ur website

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Someone can change it, or check if u didnt set something with create ticket button

outer scroll Dec 29, 2021, 12:58 PM

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how do i make a ticket server? for other ppl to creat tickets in my serve

hard cape Dec 29, 2021, 12:58 PM

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$help panel

humble sequoiaBOT Dec 29, 2021, 12:58 PM

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Creating a panel

To create a panel we are going to need to head over to the panel configs on the dashboard
Once at the dashboard we will need to click Create Panel
Enter a panel name (Fill in any optional settings you want)
Click Create Panel and your ready to get started with configuring your panel
An example of a creating a panel is shown below.

hard cape Dec 29, 2021, 12:59 PM

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this

outer scroll Dec 29, 2021, 12:59 PM

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ok

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ty

hard cape Dec 29, 2021, 12:59 PM

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Np

hard cape Dec 29, 2021, 1:00 PM

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true adder So I run an Ark Survival Evolved cluster and we’ve used ticket tool for a while....

Or try to resend a panel

true adder Dec 29, 2021, 1:00 PM

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hard cape Or try to resend a panel

I’ll resend the panel and hope for the best lol

hard cape Dec 29, 2021, 1:01 PM

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Kk

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If it wont work, send me ss of this:

jade topaz Dec 29, 2021, 1:03 PM

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I added the wick bot to my and now getting this errror. I put ticket role over the wick bot though

hard cape Dec 29, 2021, 1:07 PM

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The Wick bot is probaly blocking it

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Try to set ticket tool’s role to whitelisted roles @jade topaz

jolly burrow Dec 29, 2021, 4:02 PM

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So ticket bot is not responding to my message,is this normal???,if yes how much will it take for him to respond

hard cape Dec 29, 2021, 4:02 PM

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Hey

jolly burrow Dec 29, 2021, 4:02 PM

#

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hi

hard cape Dec 29, 2021, 4:02 PM

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This is not a problem of ticket tool

jolly burrow Dec 29, 2021, 4:02 PM

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oh

hard cape Dec 29, 2021, 4:03 PM

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Owner of the server set that

jolly burrow Dec 29, 2021, 4:03 PM

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oh

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i also made a ticket last day and it didnt respond

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so i came here to see what is the problem

hard cape Dec 29, 2021, 4:03 PM

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The support role has to answer you, that’s not ticket tool’s problem

jolly burrow Dec 29, 2021, 4:04 PM

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ok ok

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i cant tho

hard cape Dec 29, 2021, 4:04 PM

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What?

jolly burrow Dec 29, 2021, 4:04 PM

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theres no support page on it

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so i cant

hard cape Dec 29, 2021, 4:05 PM

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The owner had to set a support team role which has access to tickets, so they need to respond, not ticket tool

hard cape Dec 29, 2021, 4:05 PM

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jolly burrow theres no support page on it

Wdym?

jolly burrow Dec 29, 2021, 4:05 PM

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ok but,theres no support page anywhere,r im just dumb

hard cape Dec 29, 2021, 4:06 PM

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Do you need help with ticket tool?

jolly burrow Dec 29, 2021, 4:06 PM

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ya

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its not working,and theres no support page

hard cape Dec 29, 2021, 4:07 PM

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Ok, with what do you need help?

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@jolly burrow , u want to make a ticket in your server?

jolly burrow Dec 29, 2021, 4:10 PM

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nope

copper owl Dec 29, 2021, 4:10 PM

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jolly burrow

if your issue is that no one answered your ticket in this server

pulsar wolf Dec 29, 2021, 4:10 PM

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How do I setup the bot?

copper owl Dec 29, 2021, 4:10 PM

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then we cant do anyting about it

humble sequoiaBOT Dec 29, 2021, 4:11 PM

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How Do I setup Ticket Tool

You can check our documentation here.
You can also check #573205317870157855 for the basic setup.

Our documentation contains all the info you need about the bot to be able to setup and configure the bot however you like.

copper owl Dec 29, 2021, 4:11 PM

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pulsar wolf How do I setup the bot?

this

hard cape Dec 29, 2021, 4:11 PM

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jolly burrow nope

Did u invited him?

jolly burrow Dec 29, 2021, 4:11 PM

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copper owl then we cant do anyting about it

oh ok

copper owl Dec 29, 2021, 4:11 PM

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hard cape Did u invited him?

they said they dont want to make a ticket in their server

hard cape Dec 29, 2021, 4:11 PM

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Oh

copper owl Dec 29, 2021, 4:11 PM

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jolly burrow oh ok

we cant do much since it's their staff that are not answering

hard cape Dec 29, 2021, 4:11 PM

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copper owl Dec 29, 2021, 4:11 PM

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so yeah they are using ticket tool but nothing we can do anything about

jolly burrow Dec 29, 2021, 4:12 PM

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copper owl we cant do much since it's their staff that are not answering

they dont even have staff

jolly burrow Dec 29, 2021, 4:12 PM

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copper owl so yeah they are using ticket tool but nothing we can do anything about

if i dm the admin i get ban

copper owl Dec 29, 2021, 4:12 PM

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jolly burrow if i dm the admin i get ban

welp

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again nothing we can do anything about

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thats their staff

jolly burrow Dec 29, 2021, 4:12 PM

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copper owl thats their staff

true

copper owl Dec 29, 2021, 4:12 PM

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not ours, it's only our bot that theyre using

jolly burrow Dec 29, 2021, 4:12 PM

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copper owl not ours, it's only our bot that theyre using

true

copper owl Dec 29, 2021, 4:12 PM

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hard cape

not the same person lol

hard cape Dec 29, 2021, 4:12 PM

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I think I can’t help him when he didn’t said with what he needs help

hard cape Dec 29, 2021, 4:13 PM

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copper owl not the same person lol

Ikr, but he didn’t asked me

jade topaz Dec 29, 2021, 4:38 PM

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Hello, so how do I make something that the bot shows 2-3 buttons in a single panel?

hard cape Dec 29, 2021, 4:41 PM

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Hey!

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He left-

shut bolt Dec 29, 2021, 4:42 PM

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jade topaz Hello, so how do I make something that the bot shows 2-3 buttons in a single pan...

Heya

humble sequoiaBOT Dec 29, 2021, 4:43 PM

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Multipanels (2)

For a more convenient use of multipanels, you can now combine panels on the dashboard. This will allow you to directly send the multipanel from the dashboard or via the $panel ID command.

Where can I find this?

You can find this setting on the Dashboard -> Panel Configs -> Settings -> General Options

Note: if you're attaching all the panels to a panel called English, don't include English in the attached panels box (If you do this, it will create duplicate)

This will put all buttons from all of your panels on one message. The message is the panel message from the panel you're combining these panels in.

shut bolt Dec 29, 2021, 4:43 PM

#

Check that

shut bolt Dec 29, 2021, 4:43 PM

#

hard cape He left-

Nope, they don't have roles but they are still here

hard cape Dec 29, 2021, 4:43 PM

#

Oops

jade topaz Dec 29, 2021, 4:45 PM

#

Oh ok, thanks for the help :)

#

thanks @shut bolt

iron nightBOT Dec 29, 2021, 4:45 PM

#

Gave 1 Rep to Yareaj_ (current: #2 - 278)

shut bolt Dec 29, 2021, 4:46 PM

#

jade topaz Oh ok, thanks for the help :)

Sure

steady bone Dec 29, 2021, 5:07 PM

#

When I try to ping any role in the Ticket Message (Both message & embed), it won't ping. Tagging users still works.

#

(I have @ Mod role)

#

#

Is this a bug or what am I doing wrong?

shut bolt Dec 29, 2021, 5:08 PM

#

Check the bot has Mention Everyone permission

#

And btw, pings in embeds don't work at all

steady bone Dec 29, 2021, 5:09 PM

#

shut bolt Check the bot has Mention Everyone permission

That was it! It worked before so someone changed the bots perms 🤔

shut bolt Dec 29, 2021, 5:09 PM

#

Nice

steady bone Dec 29, 2021, 5:10 PM

#

Thanks!

shut bolt Dec 29, 2021, 5:10 PM

#

Sure :)

jade topaz Dec 29, 2021, 6:40 PM

#

I hab a westion

covert swallow Dec 29, 2021, 6:41 PM

#

What's the question?

hard cape Dec 29, 2021, 7:00 PM

#

jade topaz I hab a westion

Is there any problem?

jade topaz Dec 29, 2021, 7:43 PM

#

Not anymore

hard cape Dec 29, 2021, 7:48 PM

#

Kk

prime bridgeBOT Dec 29, 2021, 7:52 PM

#

可达鸭 has been timed out for 10m mute
space arrowRight Reason: Posting Discord Server Invites

neon wadi Dec 29, 2021, 8:37 PM

#

how do i make the tickets open appear under a specific category

crimson eagle Dec 29, 2021, 8:38 PM

#

neon wadi how do i make the tickets open appear under a specific category

Go to #🆘│community-support before dev comes at. You

copper owl Dec 29, 2021, 8:38 PM

#

crimson eagle Go to <#776680605517742090> before dev comes at. You

they are in community support lol

#

$help category

humble sequoiaBOT Dec 29, 2021, 8:38 PM

#

How to set the open category

To set a open category go to the Dashboard -> Panel Configs -> Settings -> Category Options -> Category Open

copper owl Dec 29, 2021, 8:38 PM

#

neon wadi how do i make the tickets open appear under a specific category

this

crimson eagle Dec 29, 2021, 8:39 PM

#

OH LOL

#

Sloth is smart he seen general sorry mega lol

clear yacht Dec 29, 2021, 9:41 PM

#

فيه دعم عربي ولا دخلت على الفاضي؟

copper owl Dec 29, 2021, 9:52 PM

#

clear yacht فيه دعم عربي ولا دخلت على الفاضي؟

لو بس بتقراء #🎫│make-a-ticket

tardy robin Dec 29, 2021, 10:13 PM

#

$help ticket

copper owl Dec 29, 2021, 10:19 PM

#

tardy robin $help ticket

#🤖│bot-spam

#

there's a channel for that

limber badger Dec 29, 2021, 10:31 PM

#

How I can do ticket ?

hard cape Dec 29, 2021, 10:31 PM

#

Hey!

#

$help panel

humble sequoiaBOT Dec 29, 2021, 10:32 PM

#

Creating a panel

To create a panel we are going to need to head over to the panel configs on the dashboard
Once at the dashboard we will need to click Create Panel
Enter a panel name (Fill in any optional settings you want)
Click Create Panel and your ready to get started with configuring your panel
An example of a creating a panel is shown below.

hard cape Dec 29, 2021, 10:32 PM

#

this

limber badger Dec 29, 2021, 10:32 PM

#

Ty

hard cape Dec 29, 2021, 10:32 PM

#

No problem, if you have any questions, ask me.

neon wadi Dec 30, 2021, 12:09 AM

#

How do i add a role to view the support tickets

copper owl Dec 30, 2021, 12:09 AM

#

$help support

humble sequoiaBOT Dec 30, 2021, 12:09 AM

#

How to let support team see into a ticket

About support roles

A support role lets your support team see into tickets with out having to add them manually to each and every ticket.
You can add as many support roles as you like per panel.
NOTE that the way discord works all admins can see into tickets regardless of this.

How to set a support role

To set a Support role go to the Dashboard -> Panel Configs -> Settings -> General Options -> Support Team Roles.

whole compass Dec 30, 2021, 2:09 AM

#

@hard cape pls

#

Help me

#

I Wana grow my server can you ping and tell to join everyone

covert swallow Dec 30, 2021, 2:15 AM

#

Hey there! If possible could you refrain from unnecessary pings like that, someone will be around to assist you as soon as possible, a ping wont speed that up. Furthermore advertising your server in anyway is not permitted in any way in this server

tropic cloak Dec 30, 2021, 3:10 AM

#

#

how do i make something like this

humble sequoiaBOT Dec 30, 2021, 3:20 AM

#

Multipanels (2)

For a more convenient use of multipanels, you can now combine panels on the dashboard. This will allow you to directly send the multipanel from the dashboard or via the $panel ID command.

Where can I find this?

You can find this setting on the Dashboard -> Panel Configs -> Settings -> General Options

Note: if you're attaching all the panels to a panel called English, don't include English in the attached panels box (If you do this, it will create duplicate)

This will put all buttons from all of your panels on one message. The message is the panel message from the panel you're combining these panels in.

shut bolt Dec 30, 2021, 3:20 AM

#

tropic cloak how do i make something like this

Check this

buoyant grove Dec 30, 2021, 6:03 AM

#

hi how do I enable so a user can send images when a new ticket is made?

eager cargo Dec 30, 2021, 6:22 AM

#

$help perms

humble sequoiaBOT Dec 30, 2021, 6:22 AM

#

How to set the permissions for tickets

To set a change permissions go to the Dashboard -> Panel Configs -> Settings -> Permission Options

eager cargo Dec 30, 2021, 6:23 AM

#

go to user opened perms and allow attatch files

hard cape Dec 30, 2021, 7:31 AM

#

covert swallow Hey there! If possible could you refrain from unnecessary pings like that, someo...

$help ping

humble sequoiaBOT Dec 30, 2021, 7:31 AM

#

How to make Ticket Tool ping a role

To make ticket tool ping a role when a ticket is opened, go to the Dashboard -> Panel Configs -> Settings -> Ticket Options -> Ticket Message -> Message Text and do this:
{@Role name} This is case sensitive and the role must have @mentions enabled

hard cape Dec 30, 2021, 7:32 AM

#

whole compass I Wana grow my server can you ping and tell to join everyone

This is community Support, not advertising channel.

covert swallow Dec 30, 2021, 7:32 AM

#

I wasnt actually asking for help sorry. I was telling that person not to ping/advertise

hard cape Dec 30, 2021, 7:33 AM

#

Great job then!

sly mango Dec 30, 2021, 10:42 AM

#

How do I use Tikt

tepid oyster Dec 30, 2021, 10:43 AM

#

$help name

humble sequoiaBOT Dec 30, 2021, 10:43 AM

#

Help Options

$help commands - Information on commands
$help setup - Information on bot setup
$help faq - Frequently asked questions

tepid oyster Dec 30, 2021, 10:43 AM

#

$help commands

humble sequoiaBOT Dec 30, 2021, 10:43 AM

#

() = optional
[] = required

*================================== Ticket Commands ==================================*

_ _

`$add [User] (channel)`

Description: Adding additional users to a ticket
Aliases: none

`$remove [User] (channel)`

Description: Removing users from a ticket
Aliases: none

`$close`

Description: Closing tickets
Aliases: none

`$open`

Description: Opening closed tickets
Aliases: none

`$delete`

Description: Deleting tickets
Aliases: none

`$rename`

Description: Renaming tickets/channels
Aliases: none

`$transcript (send channel)`

Description: Creating transcripts
Aliases: none

`$new (user) (reason)`

Description: Creating tickets in a monitored channel (when command style is enabled)
Aliases: none

`$claim`

Description: Claiming tickets (when claim is enabled)
Aliases: "unclaim"

_ _

*================================== General Commands ==================================*

_ _

`$help (Help Options)`

Description: Help Command
Aliases: none

`$debug`

Description: Debuging issues with running Ticket Tool
Aliases: none

`$id (@role/@user/#channel/emoji)`

Description: Converting roles, users, channels and emojis to ID
Aliases: "getid"

`$permlevel`

Description: Checking permission level with Ticket Tool
Aliases: "level"

`$ping`

Description: Checking response time with discord api
Aliases: none

`$vote (link | unlink | redeem) (user)`

Description: Earn premium by voting on top.gg or Discord.boats
Aliases: "votes"

hard cape Dec 30, 2021, 10:50 AM

#

sly mango How do I use Tikt

$help panel

humble sequoiaBOT Dec 30, 2021, 10:50 AM

#

Creating a panel

To create a panel we are going to need to head over to the panel configs on the dashboard
Once at the dashboard we will need to click Create Panel
Enter a panel name (Fill in any optional settings you want)
Click Create Panel and your ready to get started with configuring your panel
An example of a creating a panel is shown below.

hard cape Dec 30, 2021, 10:50 AM

#

this

#

If you want to make a ticket, check it! - in your server

#

@tepid oyster , if you want to do author name and their tag in ticket, type this: {ticket.user.name}-{ticket.user.tag}
But It’s premium_red feauture.

#

neon wadi Dec 30, 2021, 11:42 AM

#

$help setup

humble sequoiaBOT Dec 30, 2021, 11:42 AM

#

https://docs.tickettool.xyz/en/general/setup

Setting up Ticket Tool

Visit the docs for setup info
General Setup

median radish Dec 30, 2021, 11:45 AM

#

I joint a server for a giveaway but when I joint the giveaway I made a ticket and left the server by mistake and rejoined the server but when I want to make the ticket again it shows that "you already have a ticket avaliable you cannot make more than 1" but when I try to find the ticket (which I made before I left by mistake) it's no where to be found

#

Please help me with this situation as I do not know how to close the invisible ticket

hard cape Dec 30, 2021, 11:52 AM

#

They can have set delete ticket when ticket owner left

#

They can have transcript of the ticket, But if they not, you can’t open the ticket again, But they can send a request to discord to see all deleted channels or something like that.

jade topaz Dec 30, 2021, 12:00 PM

#

Or it could still be ticket opened, regardless if you left or not. And they have max tickets set to 1.

median radish Dec 30, 2021, 12:00 PM

#

Hm

#

Brb lemme read

hard cape Dec 30, 2021, 12:01 PM

#

jade topaz Or it could still be ticket opened, regardless if you left or not. And they have...

I said they can

hard cape Dec 30, 2021, 12:01 PM

#

median radish Brb lemme read

Kk

jade topaz Dec 30, 2021, 12:02 PM

#

hard cape They can have set **delete ticket when ticket owner left**

If they have this option then ticket should be deleted & ticket creation should be reset.
If it is the 2nd option, the transcript could be causing an issue.

hard cape Dec 30, 2021, 12:02 PM

#

I’m not Sure What you mean

jade topaz Dec 30, 2021, 12:05 PM

#

Well you said "they can have set delete ticket when owner left". Thereby if that deletes ticket, it deletes ticket, so there is no ticket & they can now create a new ticket.

If it's for the 2nd statement, the transcript could be causing an issue. (As you said).

hard cape Dec 30, 2021, 12:07 PM

#

Ye, i know, But when they said they won a giveaway, it's more important

jade topaz Dec 30, 2021, 12:09 PM

#

They did not say they won a giveaway. Even if they did, winning giveaway has nothing to do with ticket creation/deletion.

hard cape Dec 30, 2021, 12:13 PM

#

But if they have won and deleted the news of who won, they may not believe them. Do you know What i mean?

hard cape Dec 30, 2021, 12:36 PM

#

$help Support role

humble sequoiaBOT Dec 30, 2021, 12:36 PM

#

How to let support team see into a ticket

About support roles

A support role lets your support team see into tickets with out having to add them manually to each and every ticket.
You can add as many support roles as you like per panel.
NOTE that the way discord works all admins can see into tickets regardless of this.

How to set a support role

To set a Support role go to the Dashboard -> Panel Configs -> Settings -> General Options -> Support Team Roles.

hard cape Dec 30, 2021, 12:36 PM

#

@wheat mesa

#

this

jolly burrow Dec 30, 2021, 1:59 PM

#

hard cape I think I can’t help him when he didn’t said with what he needs help

sorry to recontinue this,but ticket bot wasnt anwsering

hard cape Dec 30, 2021, 1:59 PM

#

Hey

jolly burrow Dec 30, 2021, 1:59 PM

#

and im still waiting for response

#

hi

hard cape Dec 30, 2021, 2:00 PM

#

Go to Dashboard

humble sequoiaBOT Dec 30, 2021, 2:00 PM

#

https://tickettool.xyz/manage-servers

Support Server Invite

Bot Invite

Ticket Tool - Ticketing without clutter

jolly burrow Dec 30, 2021, 2:00 PM

#

ok

#

also heres the screenshot

#

that he still did not respond

hard cape Dec 30, 2021, 2:00 PM

#

And go to server configs

jolly burrow Dec 30, 2021, 2:00 PM

#

ok

hard cape Dec 30, 2021, 2:01 PM

#

jolly burrow that he still did not respond

But one of Support roles has to answer

viscid juniper Dec 30, 2021, 2:01 PM

#

Hi guys, little question regarding the bot. Is it possible to add a button on the support/ticket screen which if pressed show some informative text for the user only where no ticket will be created?

jade topaz Dec 30, 2021, 2:01 PM

#

ye?

#

$multipannel

hard cape Dec 30, 2021, 2:01 PM

#

viscid juniper Hi guys, little question regarding the bot. Is it possible to add a button on th...

No, thats not possible.

jade topaz Dec 30, 2021, 2:02 PM

#

$help multipanel

humble sequoiaBOT Dec 30, 2021, 2:02 PM

#

Help Options

$help commands - Information on commands
$help setup - Information on bot setup
$help faq - Frequently asked questions

jolly burrow Dec 30, 2021, 2:02 PM

#

hard cape But one of Support roles has to answer

theres no support on there

jade topaz Dec 30, 2021, 2:02 PM

#

viscid juniper Hi guys, little question regarding the bot. Is it possible to add a button on th...

u can

jolly burrow Dec 30, 2021, 2:02 PM

#

😐

jade topaz Dec 30, 2021, 2:02 PM

#

by multipanel

jolly burrow Dec 30, 2021, 2:02 PM

#

so yea

jade topaz Dec 30, 2021, 2:02 PM

#

its premium feature

hard cape Dec 30, 2021, 2:02 PM

#

jolly burrow theres no support on there

But the ticket message is Edit by owner of server

hard cape Dec 30, 2021, 2:02 PM

#

jade topaz its premium feature

No, panels are for tickets

viscid juniper Dec 30, 2021, 2:02 PM

#

jade topaz by multipanel

Doesn't this always create a ticket?

hard cape Dec 30, 2021, 2:02 PM

#

So It’s not possible

jolly burrow Dec 30, 2021, 2:02 PM

#

anyways

hard cape Dec 30, 2021, 2:02 PM

#

viscid juniper Doesn't this always create a ticket?

Yes

jolly burrow Dec 30, 2021, 2:02 PM

#

i guess i cant do anything abt this

hard cape Dec 30, 2021, 2:03 PM

#

It’s not possible to show text only

jade topaz Dec 30, 2021, 2:03 PM

#

viscid juniper Doesn't this always create a ticket?

ye

jolly burrow Dec 30, 2021, 2:03 PM

#

i tried to get support as a last resort

hard cape Dec 30, 2021, 2:03 PM

#

jolly burrow i guess i cant do anything abt this

Yes, thats not ticket tool’s problem.

viscid juniper Dec 30, 2021, 2:03 PM

#

So it's not possible then as @hard capementioned? 🙂

hard cape Dec 30, 2021, 2:03 PM

#

No

jolly burrow Dec 30, 2021, 2:03 PM

#

its the owners problem

jade topaz Dec 30, 2021, 2:03 PM

#

ye

hard cape Dec 30, 2021, 2:03 PM

#

Ye, they are just slow.

jolly burrow Dec 30, 2021, 2:03 PM

#

arso there are other people waiting for a response

hard cape Dec 30, 2021, 2:04 PM

#

So It’s not bot’s problem, It’s their problem

jolly burrow Dec 30, 2021, 2:05 PM

#

only 7 people claimed a reward for a game

hard cape Dec 30, 2021, 2:05 PM

#

?

jolly burrow Dec 30, 2021, 2:05 PM

#

#

the only people that got a response by ticket bot

hard cape Dec 30, 2021, 2:06 PM

#

Wdym?

jolly burrow Dec 30, 2021, 2:06 PM

#

i mean that

#

ticket bot responded after putting their info

#

didnt u see the screen shot

#

i also completet all the info yesterday and still no response

hard cape Dec 30, 2021, 2:07 PM

#

This is feature called ticket message

jolly burrow Dec 30, 2021, 2:07 PM

#

yea

#

thats what i mean

hard cape Dec 30, 2021, 2:08 PM

#

You want to make this in your server or What?

jolly burrow Dec 30, 2021, 2:08 PM

#

nope

hard cape Dec 30, 2021, 2:08 PM

#

Then where’s the problem?

jolly burrow Dec 30, 2021, 2:08 PM

#

...

hard cape Dec 30, 2021, 2:09 PM

#

?

tribal falcon Dec 30, 2021, 2:36 PM

#

hello, good afternoon

#

i need help with the input message

#

the bot no mentionated the rol of ticket support of my server

#

and if I use the ID this happens

copper owl Dec 30, 2021, 2:42 PM

#

tribal falcon and if I use the ID this happens

that's the wrong way of using the ID

copper owl Dec 30, 2021, 2:42 PM

#

tribal falcon the bot no mentionated the rol of ticket support of my server

you're also missing the {}

#

for ID <@&ID>

tribal falcon Dec 30, 2021, 2:47 PM

#

copper owl for ID <@&ID>

it was solved, thank you very much <$

iron nightBOT Dec 30, 2021, 2:47 PM

#

Gave 1 Rep to Neptune (current: #1 - 487)

copper owl Dec 30, 2021, 2:47 PM

#

anytime

restive frost Dec 30, 2021, 3:53 PM

#

Can't i change the color of embed?

hard cape Dec 30, 2021, 3:53 PM

#

Hey!

#

You can change it, But It’s premium_blue feature.

restive frost Dec 30, 2021, 3:55 PM

#

oh okay thanks

hard cape Dec 30, 2021, 3:55 PM

#

No problem

devout badge Dec 30, 2021, 4:45 PM

#

haii, how can i configure my ticket bot ?

forest goblet Dec 30, 2021, 4:48 PM

#

devout badge haii, how can i configure my ticket bot ?

Hello, a setup guide can be found in #573205317870157855.

tepid palm Dec 30, 2021, 4:58 PM

#

Hi um I have the ticket in one of my servers and I want to use it for my next server but i can't get to setup a ticket ,it's only showing one server (the first server that I used the bot in)

humble sequoiaBOT Dec 30, 2021, 4:58 PM

#

Don't see your server in the dashboard?

You will possibly need to relog. Look below to see steps on how to relog.

How to relog in the Dashboard.

First, you will need to go to the dashboard. Once your there, click on your avatar on the top right. after you clicked it, you will see button that says Logout. You must click that. Once you have logged out, you can log back in.

Note:

You need one of these 3 things to access the dashboard.
1. Server Owner (Level: 6)
2. Server Administrator (Level: 4)
3. Dashboard Role (Level: 2)

:warning: You can check your level using $level on your Discord Server

User permission level with Ticket Tool
@User is permission level: 0 (User)
```» *If it shows that your permission is **0**, you don't have any of the above **3 things** to manage the dashboard.*


**See the GIF below on how to relog:**

copper owl Dec 30, 2021, 4:58 PM

#

try relogging

tepid palm Dec 30, 2021, 4:58 PM

#

I dont know how

copper owl Dec 30, 2021, 4:59 PM

#

humble sequoia

it's shown how in the gif

tepid palm Dec 30, 2021, 4:59 PM

#

Ty

slow scaffold Dec 30, 2021, 6:01 PM

#

On the dashboard, I don't see an option to create a panel. Could anyone help?

shut bolt Dec 30, 2021, 6:01 PM

#

slow scaffold On the dashboard, I don't see an option to create a panel. Could anyone help?

In which part of the dashboard are you at?

slow scaffold Dec 30, 2021, 6:02 PM

#

I just clicked the dashboard link.

shut bolt Dec 30, 2021, 6:03 PM

#

https://i.imgur.com/mesNLe2.gif

Imgur

#

Follow these steps

#

And with that you'll be fine

slow scaffold Dec 30, 2021, 6:03 PM

#

Oh, thanks a ton!

shut bolt Dec 30, 2021, 6:03 PM

#

Sure

dark thunder Dec 30, 2021, 6:31 PM

#

#

how to add like this multiple buttons??

humble sequoiaBOT Dec 30, 2021, 6:33 PM

#

Multipanels (2)

For a more convenient use of multipanels, you can now combine panels on the dashboard. This will allow you to directly send the multipanel from the dashboard or via the $panel ID command.

Where can I find this?

You can find this setting on the Dashboard -> Panel Configs -> Settings -> General Options

Note: if you're attaching all the panels to a panel called English, don't include English in the attached panels box (If you do this, it will create duplicate)

This will put all buttons from all of your panels on one message. The message is the panel message from the panel you're combining these panels in.

copper owl Dec 30, 2021, 6:33 PM

#

this

halcyon ice Dec 30, 2021, 7:01 PM

#

How to add premium bot?

hard cape Dec 30, 2021, 7:02 PM

#

Hey

humble sequoiaBOT Dec 30, 2021, 7:02 PM

#

How to disable the premium bot

To disable the premium bot you will have to go to the Dashboard ➞ Server Configs ➞ Premium bot ➞ And on the right-hand side select the primary free bot in the drop down menu.

Premium features will still work on the normal bot.

hard cape Dec 30, 2021, 7:02 PM

#

Ugh wrong one

#

But just click on invite premium bot

halcyon ice Dec 30, 2021, 7:03 PM

#

got it thanks!

hard cape Dec 30, 2021, 7:03 PM

#

No problem

hard cape Dec 30, 2021, 9:40 PM

#

Yea?

#

$help ping

humble sequoiaBOT Dec 30, 2021, 9:41 PM

#

How to make Ticket Tool ping a role

To make ticket tool ping a role when a ticket is opened, go to the Dashboard -> Panel Configs -> Settings -> Ticket Options -> Ticket Message -> Message Text and do this:
{@Role name} This is case sensitive and the role must have @mentions enabled

hard cape Dec 30, 2021, 9:41 PM

#

$mentions

humble sequoiaBOT Dec 30, 2021, 9:41 PM

#

Mentions

Within all the messages the bot's sends (both embeds and text) you can mention either channels, roles, or even users, these mentions will only send a notification to the user if they are used within a text field, e.g: a role mentioned in an embed won't ping at all the users who have that role.

For mentioning a role you can use one out of three options:
{@Role Name} ➞ Which is Case Sensitive.
{RoleID} ➞ Replace RoleId with the Id of the role you are trying to ping.
<@&RoleID> ➞ Discord's native syntax to ping roles.

<#ChannelID> ➞ Mention a channel by its ID.
<@UserID> ➞ Mention a user by its ID.

hard cape Dec 30, 2021, 9:41 PM

#

Check these tutorials

#

I can’t, cause there is a risk

#

But its simple

#

Just type this for ping: <@&ROLEID>

#

In ticket message

humble sequoiaBOT Dec 30, 2021, 9:43 PM

#

**Ticket Message**

The Ticket Message is the first message sent by the bot in a new ticket. To customise it head over to your Dashboard ➞ Panel Configs ➞ Settings ➞ Ticket Options ➞ Edit Ticket Message

iron nightBOT Dec 30, 2021, 9:45 PM

#

Gave 1 Rep to D<3 (current: #20 - 55)

hard cape Dec 30, 2021, 9:45 PM

#

No problem!

#

Wdym?

#

If you want to ping a role, type this: <@&ROLEID>

#

In Ticket Message

hard cape Dec 30, 2021, 9:46 PM

#

humble sequoia

this

#

I’m on phone too

#

It’s easy on phone too

#

I already helped you

#

I can help u more, but u need to send me screenshots and I’ll be telling you what you need to do

#

Ok?

humble sequoiaBOT Dec 30, 2021, 9:50 PM

#

https://tickettool.xyz/manage-servers

Support Server Invite

Bot Invite

Ticket Tool - Ticketing without clutter

hard cape Dec 30, 2021, 9:50 PM

#

Try to open this link

#

And if it won’t open, I can’t help you more

#

It’s link for manage servers too

#

#

Go to panel configs, not to server configs

#

#

#

Go to ticket options

#

Then this

#

Then type there: <@&ROLEID> for ping

hard cape Dec 30, 2021, 10:01 PM

#

hard cape Then type there: `<@&ROLEID>` for ping

this

#

<@&ROLEID>

#

But instead ROLEID type the id of the role which u need to ping

#

You can get Id by using command $id <role> in your server

#

Just copy role’s Id

#

No problem 😄

#

There is missing &

#

Oh

#

Be sure u typed the letters correct

#

And u need to type this: {@Role name}

#

For ping

rotund timber Dec 30, 2021, 10:14 PM

#

How do I make it so I can add the message to a channel so people can click it to make a ticket

hard cape Dec 30, 2021, 10:15 PM

#

Hey!

#

$help panel

humble sequoiaBOT Dec 30, 2021, 10:15 PM

#

Creating a panel

To create a panel we are going to need to head over to the panel configs on the dashboard
Once at the dashboard we will need to click Create Panel
Enter a panel name (Fill in any optional settings you want)
Click Create Panel and your ready to get started with configuring your panel
An example of a creating a panel is shown below.

rotund timber Dec 30, 2021, 10:15 PM

#

Ok thank you

hard cape Dec 30, 2021, 10:15 PM

#

Do you mean this?

rotund timber Dec 30, 2021, 10:15 PM

#

Yes thanks @hard cape

iron nightBOT Dec 30, 2021, 10:15 PM

#

Gave 1 Rep to D<3 (current: #20 - 56)

hard cape Dec 30, 2021, 10:16 PM

#

No problem!

#

@jade topaz , if you want to use role name method, Type this: {@Role name}

#

Not <@Role name>

#

Yes, this

#

Ye

#

Send me to dms a link to ur server, I want to see the role, please

#

Private

#

Just the link

#

Type this:

#

{@TICKET SUPPORT}

#

Just copy it

#

@jade topaz

#

{@TICKET SUPPORT}

#

this

#

Which name?

#

Go to panel configs

#

Then go to settings

#

Ye

#

After you will be done, resend the panel

#

Just send it again

jade topaz Dec 30, 2021, 10:35 PM

#

The bot ruined all the emojis I typed in the ticket message. Why?!

hard cape Dec 30, 2021, 10:36 PM

#

I think you cant use your own emojis, but im not sure

covert swallow Dec 30, 2021, 10:36 PM

#

Make sure the bot can actually use the emojis

hard cape Dec 30, 2021, 10:37 PM

#

jade topaz The bot ruined all the emojis I typed in the ticket message. Why?!

Lemme try it, ill tell u

jade topaz Dec 30, 2021, 10:37 PM

#

hard cape I think you cant use your own emojis, but im not sure

i used emojis id there are in my server no out

hard cape Dec 30, 2021, 10:37 PM

#

Wait a minute

jade topaz Dec 30, 2021, 10:38 PM

#

for info this bot not prime

hard cape Dec 30, 2021, 10:40 PM

#

It works for me

#

Is the emoji from your server?

jade topaz Dec 30, 2021, 10:43 PM

#

hard cape Is the emoji from your server?

yes

covert swallow Dec 30, 2021, 10:44 PM

#

Are you sure you used the emoji id, not the message id?

hard cape Dec 30, 2021, 10:45 PM

#

covert swallow Are you sure you used the emoji id, not the message id?

Im already helping him.

covert swallow Dec 30, 2021, 10:45 PM

#

Im just throwin out some ideas

hard cape Dec 30, 2021, 10:45 PM

#

Kk

#

@jade topaz , send a screenshoot of the ticket message here please.

#

You need to type it like this: ![whiteHeart](https://cdn.discordapp.com/emojis/925362733115908096.webp?size=128 "whiteHeart")

jade topaz Dec 30, 2021, 10:57 PM

#

yep i know how to make it and iam already made butself sabotage
@hard cape

#

thx for help but i could fixed it

#

thanks @hard cape

iron nightBOT Dec 30, 2021, 10:58 PM

#

Gave 1 Rep to D<3 (current: #19 - 57)

hard cape Dec 30, 2021, 10:58 PM

#

No problem

bright depot Dec 30, 2021, 11:43 PM

#

How to setup bot

humble sequoiaBOT Dec 30, 2021, 11:44 PM

#

How Do I setup Ticket Tool

You can check our documentation here.
You can also check #573205317870157855 for the basic setup.

Our documentation contains all the info you need about the bot to be able to setup and configure the bot however you like.

shut bolt Dec 30, 2021, 11:44 PM

#

this

digital topaz Dec 31, 2021, 1:32 AM

#

Is it possible to have a ticket close itself if no response is given by the user within a certain time period?

copper owl Dec 31, 2021, 1:33 AM

#

Not currently, no

digital topaz Dec 31, 2021, 1:39 AM

#

I’ll assume that has already been suggested before?

copper owl Dec 31, 2021, 1:40 AM

#

Numerous numerous numerous times

humble sequoiaBOT Dec 31, 2021, 1:40 AM

#

Automation disabled

There's currently no ETA for when automation will be enabled again. The issue that's caused it to be disabled, us hitting rate limits, is tied to the increased load on Discord's servers. The situation's currently unpredictable, which makes it so we can't give you a fixed time.

copper owl Dec 31, 2021, 1:40 AM

#

and it will most likely not be a thing unless Discord fixes rate limits

agile sun Dec 31, 2021, 2:24 AM

#

Can some1 help me with the commands??

jade topaz Dec 31, 2021, 2:24 AM

#

digital topaz Is it possible to have a ticket close itself if no response is given by the user...

Ticket viewing role can close tickets. So can the ticketee. Not sure why you would want a ticket to close itself. (This would cause more issues than benefits. **For Example:**Say a person wants to report a User, he does so + provide evidence (Screenshot/Video) & doesn't message afterwards & ticket closes b/c the user doesn't respond b/c he/she has already provided sufficient information... The person who he/she wanted to report will be scotfree.)

jade topaz Dec 31, 2021, 2:25 AM

#

agile sun Can some1 help me with the commands??

What commands do you need help with?

agile sun Dec 31, 2021, 2:25 AM

#

To start it up please

#

Like what's the command

humble sequoiaBOT Dec 31, 2021, 2:25 AM

#

How Do I setup Ticket Tool

You can check our documentation here.
You can also check #573205317870157855 for the basic setup.

Our documentation contains all the info you need about the bot to be able to setup and configure the bot however you like.

shut bolt Dec 31, 2021, 2:25 AM

#

It's not a command

#

It's a series of steps

agile sun Dec 31, 2021, 2:25 AM

#

Oh

shut bolt Dec 31, 2021, 2:26 AM

#

You can check our setup guide or #573205317870157855 for the basic one

agile sun Dec 31, 2021, 2:26 AM

#

Can u walk me through it by any chance?

#

Oh ok thanks

#

Oh sorry

shut bolt Dec 31, 2021, 2:26 AM

#

agile sun Can u walk me through it by any chance?

Sure, check it and let me know if you have questions of it

jade topaz Dec 31, 2021, 2:26 AM

#

But if you want commands:
https://docs.tickettool.xyz/general/commands

Commands

#

@agile sun

agile sun Dec 31, 2021, 2:27 AM

#

Thanks

jade topaz Dec 31, 2021, 2:27 AM

#

@agile sun Say thanks Pablo (right click his username & click mention)

iron nightBOT Dec 31, 2021, 2:27 AM

#

Gave 1 Rep to 🥊🔥—Janson—🔥🥊 (current: #78 - 1)

agile sun Dec 31, 2021, 2:28 AM

#

Bruh

jade topaz Dec 31, 2021, 2:28 AM

#

lol

agile sun Dec 31, 2021, 2:28 AM

#

Thanks

#

Oops

#

Thanks @jade topaz

iron nightBOT Dec 31, 2021, 2:28 AM

#

Gave 1 Rep to USAAmericaUSA (current: #50 - 3)

jade topaz Dec 31, 2021, 2:28 AM

#

Thanks @ Username.

iron nightBOT Dec 31, 2021, 2:28 AM

#

Error: You're still on cooldown

digital topaz Dec 31, 2021, 2:28 AM

#

jade topaz Ticket viewing role can close tickets. So can the ticketee. Not sure why you wou...

If nobody responds in the ticket at all after X amount of minutes it was opened, then have it automatically close. I don’t want hundreds of blank tickets crowding up my servers.

jade topaz Dec 31, 2021, 2:32 AM

#

digital topaz If nobody responds in the ticket at all after X amount of minutes it was opened,...

If I want to report something (A username breaking the rules or A bug) then I would want the Developer/Support Team know of this. If I were a Developer/Support Team I would want to know this info from ticketees (people who create tickets). If it automatically closes, then there's no point in having a Ticket System.

If you have a problem with blank tickets, you can set a max tickets created per panel.
$help limit

#

$help limit

humble sequoiaBOT Dec 31, 2021, 2:32 AM

#

How to set a ticket limit

A ticket limit may be set per panel to prevent users from spamming tickets. By default this limit is set to 3. Once a user hits this limit the bot will notify the users that they reached the limit.
To set a ticket limit go to the Dashboard -> Panel Configs -> Settings -> General Options -> Ticket Limit

jade topaz Dec 31, 2021, 2:34 AM

#

You can also mute/punish users who submit blank tickets. Or there can be an option to auto close blank tickets if not responded with a certain time. If that's what you meant.

#

I would much prefer that over all tickets being auto closed.

gilded verge Dec 31, 2021, 2:51 AM

#

I agree with my colleague, I would also like to auto-close the ticket if there was no response from the receiving user

copper owl Dec 31, 2021, 2:52 AM

#

There's no point in debating whether a specific feature is useful or not as every server that uses ticket tool has their own intentions, uses and topics

#

I see both perspectives and why that feature would be helpful and not helpful at the same time but honestly, every servers has a different use for a specific feature so ¯\_(ツ)_/¯

gilded verge Dec 31, 2021, 2:54 AM

#

So won't this option be here? pleading
Maybe someday it will be possible 😄

copper owl Dec 31, 2021, 2:55 AM

#

gilded verge So won't this option be here? <:pleading:877970814035689482> Maybe someday it w...

Trust me if it was possible to add, the dev would've most likely done it due to the amount of requests we've had for it

#

it's just sadly not possible with ticket tool due to the current rate limits set by discord

gilded verge Dec 31, 2021, 2:55 AM

#

I understand, I trust you peepolovee

pastel laurel Dec 31, 2021, 2:57 AM

#

Ok so i have the bot in 3 of my own servers, going on 4. I have it going and running very nicely in one, but the server I'm trying to set it up in seems to have something wrong? I read the FAQ and didn't see an answer to my question.

I invited the free boot ~~cuz im broke~~ and when i go to the dashboard to set it up, I get this:

copper owl Dec 31, 2021, 2:58 AM

#

Check which bot is selected on the Server Configs page

pastel laurel Dec 31, 2021, 2:58 AM

#

ao i go here and see this

#

ohhhhhhhhhhh ty i found it

copper owl Dec 31, 2021, 2:58 AM

#

Yup.

#

Just make sure to save once you're done and you'd be good to go

pastel laurel Dec 31, 2021, 2:59 AM

#

I saw the premium area and skipped over reading bc it didn't seem relevant

#

Ok tysm

grizzled wharf Dec 31, 2021, 3:26 AM

#

$help

#

$help commands

shut bolt Dec 31, 2021, 3:26 AM

#

@grizzled wharf #🤖│bot-spam

alpine spoke Dec 31, 2021, 4:29 AM

#

Hello, I saw in a server this type of panel and I would like to know how to do it

jade topaz Dec 31, 2021, 4:31 AM

#

alpine spoke Hello, I saw in a server this type of panel and I would like to know how to do i...

https://docs.tickettool.xyz/general/commands#multipanels

Commands

#

You must have Premium to do this. Every server gets 1 week free trial of premium.

alpine spoke Dec 31, 2021, 4:32 AM

#

jade topaz You must have Premium to do this. Every server gets 1 week free trial of premium...

tks

warm gyro Dec 31, 2021, 4:48 AM

#

hi i win a 1 month ticke tool premium
and the host dm me the code alr
now how to add the bot

shut bolt Dec 31, 2021, 4:49 AM

#

$invite

humble sequoiaBOT Dec 31, 2021, 4:49 AM

#

Ticket Tool Invite & Support

Ticket Tool - Support Server
Ticket Tool - Bot Invite

shut bolt Dec 31, 2021, 4:49 AM

#

Use the second link

warm gyro Dec 31, 2021, 4:52 AM

#

i have this bot in my server already

humble sequoiaBOT Dec 31, 2021, 4:53 AM

#

How Do I setup Ticket Tool

You can check our documentation here.
You can also check #573205317870157855 for the basic setup.

Our documentation contains all the info you need about the bot to be able to setup and configure the bot however you like.

shut bolt Dec 31, 2021, 4:53 AM

#

Follow this for its setup

crimson eagle Dec 31, 2021, 4:53 AM

#

If you need more help open a ticket 🙂

eager delta Dec 31, 2021, 5:29 AM

#

is there a variable for the user that claimed a ticket

shut bolt Dec 31, 2021, 5:43 AM

#

eager delta is there a variable for the user that claimed a ticket

Yup

#

{author}

#

Is the author of the claim action

eager delta Dec 31, 2021, 5:43 AM

#

oooh ok thanks

shut bolt Dec 31, 2021, 5:43 AM

#

It only works for the ticket though, you can't use it for transcript for example

#

Would only work for the claim and unclaim action

eager delta Dec 31, 2021, 5:44 AM

#

yeah thats all i need it for

shut bolt Dec 31, 2021, 5:45 AM

#

Nice

warm gyro Dec 31, 2021, 6:16 AM

#

#🎫│make-a-ticket message
how to make like this many buttons

humble sequoiaBOT Dec 31, 2021, 6:17 AM

#

Multipanels (2)

For a more convenient use of multipanels, you can now combine panels on the dashboard. This will allow you to directly send the multipanel from the dashboard or via the $panel ID command.

Where can I find this?

You can find this setting on the Dashboard -> Panel Configs -> Settings -> General Options

Note: if you're attaching all the panels to a panel called English, don't include English in the attached panels box (If you do this, it will create duplicate)

This will put all buttons from all of your panels on one message. The message is the panel message from the panel you're combining these panels in.

shut bolt Dec 31, 2021, 6:17 AM

#

Check this

errant cosmos Dec 31, 2021, 7:29 AM

#

hi friends! I have the logging ooptions enabled to save the transcript, if Ii want to go back to see previous transcripts where should I look for them?

shut bolt Dec 31, 2021, 7:31 AM

#

errant cosmos hi friends! I have the logging ooptions enabled to save the transcript, if Ii wa...

Go into your transcripts channel, there should be the transcripts

errant cosmos Dec 31, 2021, 7:44 AM

#

thxxxx

#

NE_MonkaBlessUp

shut bolt Dec 31, 2021, 7:48 AM

#

Sure

cedar hawk Dec 31, 2021, 8:27 AM

#

So i cannot see my bot on the dasboard. i tried the ways that the fag said but it still dont show

hard cape Dec 31, 2021, 8:27 AM

#

Hey

#

Did u tried log out from dashboard?

cedar hawk Dec 31, 2021, 8:28 AM

#

yes

hard cape Dec 31, 2021, 8:28 AM

#

Be sure you are using correct account

cedar hawk Dec 31, 2021, 8:28 AM

#

yes

hard cape Dec 31, 2021, 8:28 AM

#

Cause you can have alt with same avatar

cedar hawk Dec 31, 2021, 8:29 AM

#

my alt dont have nitro so yea

hard cape Dec 31, 2021, 8:29 AM

#

Ok, then try to move to a ticket —> #🎫│make-a-ticket

#

Or someone will help u here

cedar hawk Dec 31, 2021, 8:30 AM

#

ok i will later

hard cape Dec 31, 2021, 8:30 AM

#

Ok!

#

Your server is not showing up? Or is it friend’s server?

cedar hawk Dec 31, 2021, 8:34 AM

#

mine

#

its mine

hard cape Dec 31, 2021, 8:35 AM

#

Oh ok

cedar hawk Dec 31, 2021, 8:36 AM

#

oh nvm after i log out for the 5th time it work

hard cape Dec 31, 2021, 8:37 AM

#

Nice then!

humble sequoiaBOT Dec 31, 2021, 9:14 AM

#

Inviting and Enabling Premium Bot

The first thing you will need to do is invite the premium bot, an invite can be found here

Once the bot is in your server we will head to the dashboard and manage your server. When you are managing your server, you want to head into "Server Configs" then click the drop down menu under "Select the bot you would like to use on this server" then click "Ticket Tool#6207" and then save.

hard cape Dec 31, 2021, 9:14 AM

#

There is how

obtuse lintel Dec 31, 2021, 9:14 AM

#

ok thanks

hard cape Dec 31, 2021, 9:14 AM

#

Np

storm condor Dec 31, 2021, 10:32 AM

#

hello there how can i edit this

#

#

edit the "to create a ticket react with "

humble sequoiaBOT Dec 31, 2021, 10:33 AM

#

**Panel Message**

The panel message is where people react to make a ticket. To customize it head over to your Dashboard --> Panel Configs -> Settings -> Panel Options -> Edit Panel Message

storm condor Dec 31, 2021, 10:40 AM

#

tysm ! @humble sequoia

severe path Dec 31, 2021, 10:51 AM

#

LUL

hard cape Dec 31, 2021, 11:16 AM

#

humble sequoia

@outer python

grand sky Dec 31, 2021, 11:39 AM

#

my keyboard just spazzed out and now i cant access the website, what do i do?

#

hard cape Dec 31, 2021, 11:39 AM

#

Hey

grand sky Dec 31, 2021, 11:40 AM

#

hard cape Hey

hello

hard cape Dec 31, 2021, 11:40 AM

#

You are probaly banned

#

You need to make a ticket

grand sky Dec 31, 2021, 11:40 AM

#

kk ty

hard cape Dec 31, 2021, 11:40 AM

#

#🎫│make-a-ticket

split crest Dec 31, 2021, 12:59 PM

#

I have a blocked channel that i cannot delete or modify or even hide, because it automatically modifies even if i kick the Ticket Tool Bot

jade topaz Dec 31, 2021, 1:12 PM

#

split crest I have a blocked channel that i cannot delete or modify or even hide, because it...

can u exaplain again

hard cape Dec 31, 2021, 1:17 PM

#

split crest I have a blocked channel that i cannot delete or modify or even hide, because it...

Do you want to hide tickets from everyone?

#

$kv

humble sequoiaBOT Dec 31, 2021, 1:17 PM

#

How to hide tickets from everyone

Head over to your Dashboard ➞ Panel Configs ➞ Settings ➞ General Options ➞ Edit Everyone Roles Opened Permissions

hard cape Dec 31, 2021, 1:17 PM

#

If Yes, check this out

#

And if you want to delete a ticket, say: $delete

median wigeon Dec 31, 2021, 1:18 PM

#

He already did

#

That dont work because its a discord bug i think

hard cape Dec 31, 2021, 1:19 PM

#

He dont have to say id

#

Only $delete

split crest Dec 31, 2021, 1:20 PM

#

I created a panel a few days ago, and yesterday I wanted to test and when I closed the ticket it gave me the message transcrypt or close. so i did close then the chanel had this deleted except that it is not deleted and when i try to delete it it doesn't want and when i withdraw or modify permissions on the chanelle Close-0001 the chanel this re modifies automatically and that even when I kick the bot and it is not on the discord.

@hard cape No i want close it

#

I try but it doesn't work

#

fail screen

hard cape Dec 31, 2021, 1:21 PM

#

When you close a ticket, you cant close it again.

split crest Dec 31, 2021, 1:21 PM

#

hard cape Dec 31, 2021, 1:21 PM

#

It’s a glitch probaly

#

The category error, did u created it?

split crest Dec 31, 2021, 1:22 PM

#

yes

#

for hide but it's not hide

hard cape Dec 31, 2021, 1:23 PM

#

When you create a new ticket, it happends again?

split crest Dec 31, 2021, 1:23 PM

#

yes

#

1/3 times

dry stream Dec 31, 2021, 1:23 PM

#

How do I add the ticket thing in my server?

hard cape Dec 31, 2021, 1:23 PM

#

dry stream How do I add the ticket thing in my server?

$invite

humble sequoiaBOT Dec 31, 2021, 1:23 PM

#

Ticket Tool Invite & Support

Ticket Tool - Support Server
Ticket Tool - Bot Invite

hard cape Dec 31, 2021, 1:24 PM

#

Or if you want to start making tickets

#

Do this:

#

$help panel

humble sequoiaBOT Dec 31, 2021, 1:24 PM

#

Creating a panel

To create a panel we are going to need to head over to the panel configs on the dashboard
Once at the dashboard we will need to click Create Panel
Enter a panel name (Fill in any optional settings you want)
Click Create Panel and your ready to get started with configuring your panel
An example of a creating a panel is shown below.

dry stream Dec 31, 2021, 1:24 PM

#

wait

hard cape Dec 31, 2021, 1:24 PM

#

split crest 1/3 times

Oh, It’s probaly because there will be new things, But try to create a ticket —> #🎫│make-a-ticket

dry stream Dec 31, 2021, 1:24 PM

#

is the premium bot for like money or smth?

jade topaz Dec 31, 2021, 1:24 PM

#

its easy

jade topaz Dec 31, 2021, 1:25 PM

#

dry stream is the premium bot for like money or smth?

ye

hard cape Dec 31, 2021, 1:25 PM

#

dry stream is the premium bot for like money or smth?

No

dry stream Dec 31, 2021, 1:25 PM

#

uhmm ye or No??

hard cape Dec 31, 2021, 1:25 PM

#

But you need a premium to Use it

median wigeon Dec 31, 2021, 1:25 PM

#

There is a free version and a premium version

dry stream Dec 31, 2021, 1:25 PM

#

i want free version

hard cape Dec 31, 2021, 1:25 PM

#

Ye

#

It’s automatically

jade topaz Dec 31, 2021, 1:25 PM

#

dry stream i want free version

so its normal

#

u can access it

dry stream Dec 31, 2021, 1:25 PM

#

how?

#

like.

split crest Dec 31, 2021, 1:25 PM

#

hard cape Oh, It’s probaly because there will be new things, But try to create a ticket —>...

i have, i will wait for an answer

hard cape Dec 31, 2021, 1:26 PM

#

Automatically

#

You have free one

dry stream Dec 31, 2021, 1:26 PM

#

how will it find my server??

hard cape Dec 31, 2021, 1:26 PM

#

If you need premium one, buy premium and select it

dry stream Dec 31, 2021, 1:26 PM

#

uhmm my brain froze

hard cape Dec 31, 2021, 1:26 PM

#

You will invite it

humble sequoiaBOT Dec 31, 2021, 1:26 PM

#

Inviting and Enabling Premium Bot

The first thing you will need to do is invite the premium bot, an invite can be found here

Once the bot is in your server we will head to the dashboard and manage your server. When you are managing your server, you want to head into "Server Configs" then click the drop down menu under "Select the bot you would like to use on this server" then click "Ticket Tool#6207" and then save.

dry stream Dec 31, 2021, 1:26 PM

#

oh

hard cape Dec 31, 2021, 1:26 PM

#

There is how

dry stream Dec 31, 2021, 1:26 PM

#

wait

hard cape Dec 31, 2021, 1:26 PM

#

Ok, but you need premium to use it

dry stream Dec 31, 2021, 1:27 PM

#

do i need to do "Add to Server"?

hard cape Dec 31, 2021, 1:27 PM

#

Ye

dry stream Dec 31, 2021, 1:27 PM

#

oh ok

jade topaz Dec 31, 2021, 1:27 PM

#

and If U want Premium U Can Vote @pseudo glen daily

hard cape Dec 31, 2021, 1:27 PM

#

But when you don’t have premium, don’t use it

dry stream Dec 31, 2021, 1:27 PM

#

ok guys tysm!

median wigeon Dec 31, 2021, 1:27 PM

#

You can use it without premium?

hard cape Dec 31, 2021, 1:28 PM

#

I’m not sure but it makes some problems later

jade topaz Dec 31, 2021, 1:28 PM

#

ye

median wigeon Dec 31, 2021, 1:28 PM

#

Yeah i am sure premium has only more functions with this premium_red

#

On the dashboard

hard cape Dec 31, 2021, 1:28 PM

#

Wdym?

jade topaz Dec 31, 2021, 1:28 PM

#

ye

hard cape Dec 31, 2021, 1:28 PM

#

split crest i have, i will wait for an answer

Ok!

jade topaz Dec 31, 2021, 1:29 PM

#

median wigeon Yeah i am sure premium has only more functions with this <:premium_red:662032717...

ye

dry stream Dec 31, 2021, 1:29 PM

#

wait what..?

#

i added it to my server but it didnt join...

jade topaz Dec 31, 2021, 1:29 PM

#

huh?

median wigeon Dec 31, 2021, 1:30 PM

#

Can you check your roles?

dry stream Dec 31, 2021, 1:30 PM

#

i did

jade topaz Dec 31, 2021, 1:30 PM

#

$help setup

humble sequoiaBOT Dec 31, 2021, 1:30 PM

#

https://docs.tickettool.xyz/en/general/setup

Setting up Ticket Tool

Visit the docs for setup info
General Setup

hard cape Dec 31, 2021, 1:30 PM

#

He don’t need help with set up.

jade topaz Dec 31, 2021, 1:30 PM

#

dry stream i did

hmm u have wick?

jade topaz Dec 31, 2021, 1:30 PM

#

hard cape He don’t need help with set up.

ik

hard cape Dec 31, 2021, 1:30 PM

#

So why did u sent this?

jade topaz Dec 31, 2021, 1:30 PM

#

jade topaz hmm u have wick?

?

dry stream Dec 31, 2021, 1:30 PM

#

i did it again

hard cape Dec 31, 2021, 1:30 PM

#

It can confuse him

jade topaz Dec 31, 2021, 1:31 PM

#

hard cape It can confuse him

oh sorry

dry stream Dec 31, 2021, 1:31 PM

#

bro wth

copper owl Dec 31, 2021, 1:31 PM

#

yall... make sure to read the pins in this channel

#

dont interfere when someones already helping

jade topaz Dec 31, 2021, 1:31 PM

#

https://discord.com/oauth2/authorize?client_id=557628352828014614&scope=applications.commands+bot&permissions=805432400

#

go on this link

dry stream Dec 31, 2021, 1:32 PM

#

is it @humble sequoia

#

Noo noo

hard cape Dec 31, 2021, 1:32 PM

#

copper owl dont interfere when someones already helping

I know, I sent fist message

dry stream Dec 31, 2021, 1:32 PM

#

Ticket Tool

copper owl Dec 31, 2021, 1:32 PM

#

hard cape I know, I sent fist message

that wasnt directed to you specifically

jade topaz Dec 31, 2021, 1:32 PM

#

and authorize

hard cape Dec 31, 2021, 1:32 PM

#

dry stream Noo noo

I recommend to use normal one when you don’t have premium one

jade topaz Dec 31, 2021, 1:32 PM

#

and verify

dry stream Dec 31, 2021, 1:32 PM

#

If its only "Ticket Tool" I have it in my server

jade topaz Dec 31, 2021, 1:33 PM

#

he is confusing

#

pls eaxplain

hard cape Dec 31, 2021, 1:33 PM

#

dry stream If its only "Ticket Tool" I have it in my server

Just use normal one

#

Not the premium one

dry stream Dec 31, 2021, 1:33 PM

#

i am

hard cape Dec 31, 2021, 1:33 PM

#

Ok

jade topaz Dec 31, 2021, 1:33 PM

#

hm

hard cape Dec 31, 2021, 1:33 PM

#

Do you need help with tickets?

#

In your server

dry stream Dec 31, 2021, 1:33 PM

#

who?

hard cape Dec 31, 2021, 1:33 PM

#

You

dry stream Dec 31, 2021, 1:34 PM

#

yes pls

hard cape Dec 31, 2021, 1:34 PM

#

Ok!

#

$help panel

humble sequoiaBOT Dec 31, 2021, 1:34 PM

#

Creating a panel

To create a panel we are going to need to head over to the panel configs on the dashboard
Once at the dashboard we will need to click Create Panel
Enter a panel name (Fill in any optional settings you want)
Click Create Panel and your ready to get started with configuring your panel
An example of a creating a panel is shown below.

hard cape Dec 31, 2021, 1:34 PM

#

Follow these steps

dry stream Dec 31, 2021, 1:34 PM

#

hmm

hard cape Dec 31, 2021, 1:34 PM

#

What?

dry stream Dec 31, 2021, 1:34 PM

#

how do i get in that thing

jade topaz Dec 31, 2021, 1:34 PM

#

wdym

humble sequoiaBOT Dec 31, 2021, 1:34 PM

#

https://tickettool.xyz/manage-servers

Support Server Invite

Bot Invite

Ticket Tool - Ticketing without clutter

hard cape Dec 31, 2021, 1:34 PM

#

this

dry stream Dec 31, 2021, 1:35 PM

#

?

hard cape Dec 31, 2021, 1:35 PM

#

Click on the blue thing

jade topaz Dec 31, 2021, 1:35 PM

#

humble sequoia https://tickettool.xyz/manage-servers

this

dry stream Dec 31, 2021, 1:36 PM

#

im logging in

hard cape Dec 31, 2021, 1:36 PM

#

Nice

dry stream Dec 31, 2021, 1:36 PM

#

oml my wifi is rlly bad

jade topaz Dec 31, 2021, 1:37 PM

#

lol

#

icons_badping

dry stream Dec 31, 2021, 1:38 PM

#

lol

jade topaz Dec 31, 2021, 1:38 PM

#

HR_SquareUp for ur internet

dry stream Dec 31, 2021, 1:39 PM

#

loll

#

what do i put in panel name

hard cape Dec 31, 2021, 1:40 PM

#

For what you want to use your tickets?

jade topaz Dec 31, 2021, 1:40 PM

#

anything u wnat

dry stream Dec 31, 2021, 1:40 PM

#

oh

#

ok

#

AAAA WAIT I DID A DISASTER

#

bruh i need to redo it all

hard cape Dec 31, 2021, 1:42 PM

#

What you did wrong?

dry stream Dec 31, 2021, 1:46 PM

#

The panel name

jade topaz Dec 31, 2021, 1:47 PM

#

?

#

Np

dry stream Dec 31, 2021, 1:47 PM

#

Bruh

#

i didnt write that

jade topaz Dec 31, 2021, 1:47 PM

#

wht

dry stream Dec 31, 2021, 1:47 PM

#

and tysm for y'all for helping me

#

idk my brain wasnt working for some secs

#

lol

jade topaz Dec 31, 2021, 1:48 PM

#

lol

#

if u wana talk #💬│general-chat

dry stream Dec 31, 2021, 1:50 PM

#

oki

storm condor Dec 31, 2021, 2:44 PM

#

hello there can i edit the sentence when open the ticket

#

the sentence "support will be with..."

humble sequoiaBOT Dec 31, 2021, 2:50 PM

#

**Ticket Message**

The Ticket Message is the first message sent by the bot in a new ticket. To customise it head over to your Dashboard ➞ Panel Configs ➞ Settings ➞ Ticket Options ➞ Edit Ticket Message

safe zenith Dec 31, 2021, 2:57 PM

#

Hello

#

I have a question

#

how do i show my staff the tickets created by people?

copper owl Dec 31, 2021, 2:58 PM

#

$help support

humble sequoiaBOT Dec 31, 2021, 2:58 PM

#

How to let support team see into a ticket

About support roles

A support role lets your support team see into tickets with out having to add them manually to each and every ticket.
You can add as many support roles as you like per panel.
NOTE that the way discord works all admins can see into tickets regardless of this.

How to set a support role

To set a Support role go to the Dashboard -> Panel Configs -> Settings -> General Options -> Support Team Roles.

copper owl Dec 31, 2021, 2:58 PM

#

make your staff roles as support roles

safe zenith Dec 31, 2021, 2:59 PM

#

Ok thx ^^

jade topaz Dec 31, 2021, 3:05 PM

#

Can somebody help me with my issue? I have changed my antenna to 8db, after that i don‘t getting any witnesses anymore why?

copper owl Dec 31, 2021, 3:15 PM

#

jade topaz Can somebody help me with my issue? I have changed my antenna to 8db, after that...

you're in the wrong server

humble sequoiaBOT Dec 31, 2021, 3:15 PM

#

⚠️ You're in the wrong place

We provide support for @pseudo glen discord bot and cannot help you with whatever issue you have.

- Please make sure to contact the appropriate Support Team.

If you don't have any further questions regarding our bot Ticket Tool, please close this ticket

storm condor Dec 31, 2021, 4:26 PM

#

humble sequoia

tysm ~~~ i love this bot

rotund solar Dec 31, 2021, 4:31 PM

#

$help

humble sequoiaBOT Dec 31, 2021, 4:31 PM

#

Help Options

$help commands - Information on commands
$help setup - Information on bot setup
$help faq - Frequently asked questions

rotund solar Dec 31, 2021, 4:31 PM

#

$help setup

humble sequoiaBOT Dec 31, 2021, 4:31 PM

#

https://docs.tickettool.xyz/en/general/setup

Setting up Ticket Tool

Visit the docs for setup info
General Setup

warm gyro Dec 31, 2021, 4:34 PM

#

hello how to check @tepid island balance?

#

i know no one play alr , but i wanna try 😆

radiant moss Dec 31, 2021, 4:36 PM

#

Use .bal

#

In #🤖│bot-spam

storm condor Dec 31, 2021, 4:46 PM

#

#

hello there

#

actually i already set for gatery open but it does not work

copper owl Dec 31, 2021, 4:47 PM

#

make sure ticket tool has the necessary permissions in those categories

#

otherwise it wont be able to open tickets in here

storm condor Dec 31, 2021, 4:50 PM

#

copper owl make sure ticket tool has the necessary permissions in those categories

Yes, the categories was not private so i am sure ticket toll has permissions

copper owl Dec 31, 2021, 4:50 PM

#

the only way ticket tool doesnt work in those categories is either TT doesnt have permissions, or you didnt save the settings

storm condor Dec 31, 2021, 4:50 PM

#

okay thanks , i try again @copper owl

copper owl Dec 31, 2021, 4:50 PM

#

make a channel in that category

#

run $debug and see if it has permissions

copper owl Dec 31, 2021, 4:51 PM

#

storm condor

if not, give permissions, if it did, resave these settings

storm condor Dec 31, 2021, 4:51 PM

#

☺️ 👌

storm condor Dec 31, 2021, 4:57 PM

#

copper owl if not, give permissions, if it did, resave these settings

what permmissions should i give ?

copper owl Dec 31, 2021, 4:57 PM

#

please dont ping

storm condor Dec 31, 2021, 4:57 PM

#

admin its ?

copper owl Dec 31, 2021, 4:57 PM

#

$perms

humble sequoiaBOT Dec 31, 2021, 4:57 PM

#

What permissions should I give to Ticket Tool?

ﾠ
@pseudo glen requires the following permissions:

Add Reactions
Read Channels
Send Messages
Manage Messages
Embed Links
Attach Files
Read History
Manage Roles

To change the role permissions, you can go to your Discord Server ➞ Server Settings ➞ Roles ➞ @Ticket Tool

To change the channel permissions, you can go to your Channel Settings ➞ Permissions ➞ Ticket Tool
ﾠ

Note:

You can give Ticket Tool Administrative Permissions instead of all the permissions listed above, but it's entirely optional and NOT necessary.

copper owl Dec 31, 2021, 4:57 PM

#

it's these permissions

storm condor Dec 31, 2021, 4:57 PM

#

okay tysm

#

he say don't ping :(

stark chasm Dec 31, 2021, 7:07 PM

#

Can anyone help me

#

Please

fallow ingot Dec 31, 2021, 7:07 PM

#

I can't help you, if you don't tell me..

stark chasm Dec 31, 2021, 7:09 PM

#

Do dms

#

Then

fallow ingot Dec 31, 2021, 7:11 PM

#

Just ask you're questions here, and I'll get a reply to you! NoobGuns

stark chasm Dec 31, 2021, 7:11 PM

#

Ok

#

I’ve added to my server how can I get it to do tickets

#

@fallow ingot

humble sequoiaBOT Dec 31, 2021, 7:12 PM

#

https://docs.tickettool.xyz/en/general/setup

Setting up Ticket Tool

Visit the docs for setup info
General Setup

fallow ingot Dec 31, 2021, 7:12 PM

#

^

stark chasm Dec 31, 2021, 7:13 PM

#

Can you join my server Dylan

#

To do it

#

@fallow ingot

fallow ingot Dec 31, 2021, 7:14 PM

#

No sorry, it's best that you do it for personal development, but also so its the way you like it.

stark chasm Dec 31, 2021, 7:14 PM

#

Please

bleak current Dec 31, 2021, 7:16 PM

#

Hello

#

How to add this bot to channel

plain surge Dec 31, 2021, 7:17 PM

#

Liked Dylan said you can check #573205317870157855

bleak current Dec 31, 2021, 7:17 PM

#

?

plain surge Dec 31, 2021, 7:17 PM

#

Or follow the setup guide

humble sequoiaBOT Dec 31, 2021, 7:17 PM

#

How Do I setup Ticket Tool

You can check our documentation here.
You can also check #573205317870157855 for the basic setup.

Our documentation contains all the info you need about the bot to be able to setup and configure the bot however you like.

plain surge Dec 31, 2021, 7:17 PM

#

Both contain info on how to configure the bot

shy sparrow Dec 31, 2021, 7:26 PM

#

hey, how do I make channels open into a specific channel instead of the top?

fallow ingot Dec 31, 2021, 7:27 PM

#

$help category

humble sequoiaBOT Dec 31, 2021, 7:27 PM

#

How to set the open category

To set a open category go to the Dashboard -> Panel Configs -> Settings -> Category Options -> Category Open

fallow ingot Dec 31, 2021, 7:27 PM

#

@shy sparrow ^

shy sparrow Dec 31, 2021, 7:27 PM

#

oooh ty!

fallow ingot Dec 31, 2021, 7:27 PM

#

np!

jade topaz Dec 31, 2021, 7:35 PM

#

Hey, when I try to send a panel in a server I manage, the server isn’t there in the “manage server” section

fallow ingot Dec 31, 2021, 7:35 PM

#

Logout and log back in should fix the issue.

jade topaz Dec 31, 2021, 7:36 PM

#

fallow ingot Logout and log back in should fix the issue.

Yea, I tried that about 5 times already :/

fallow ingot Dec 31, 2021, 7:37 PM

#

Is the server yours or a friends?

jade topaz Dec 31, 2021, 7:37 PM

#

fallow ingot Is the server yours or a friends?

A friends

austere cloud Dec 31, 2021, 7:37 PM

#

jade topaz Hey, when I try to send a panel in a server I manage, the server isn’t there in ...

Make sure you have the right permissions and the bot also has the right permissions, make sure your logged into the correct account etc

fallow ingot Dec 31, 2021, 7:37 PM

#

jade topaz A friends

Do you have the permission Administrator?

#

In you're friends server.

jade topaz Dec 31, 2021, 7:39 PM

#

fallow ingot Do you have the permission `Administrator`?

Uh nope,I have the “manage server perm”, do I also need that to?

fallow ingot Dec 31, 2021, 7:39 PM

#

If not its required to access the dashboard.

jade topaz Dec 31, 2021, 7:39 PM

#

Ohhh

fallow ingot Dec 31, 2021, 7:40 PM

#

jade topaz Uh nope,I have the “manage server perm”, do I also need that to?

No you need the Administrator permission. If the owner doesn't feel comfortable given you that permission he can always add your role to the dashboard witch will allow you to mange the dashboard. Server Config > General Options. Hope this helps!

jade topaz Dec 31, 2021, 7:41 PM

#

Oh wow, it actually worked. Wow uh thank you so much!

fallow ingot Dec 31, 2021, 7:41 PM

#

jade topaz Oh wow, it actually worked. Wow uh thank you so much!

np!

solid osprey Dec 31, 2021, 7:59 PM

#

how do I add more then on reaction on my ticket

humble sequoiaBOT Dec 31, 2021, 8:02 PM

#

Multipanels

Multipanels are a premium feature premium that allow for a single panel with multiple buttons to open different tickets.

How to create a Multipanel

Premium users can combine multiple panels into one multipanel.

First, find the IDs of each panel you wish to combine. You can find them in your Panel Configs in the Dashboard
Next, send the multipanel to a channel using $panel [id1] [id2] {id3} ....
e.g. $panel 1 2 4 17 35 to combine panels 1, 2, 4, 17 and 35.
Up to 25 panels may be combined.

upper flower Dec 31, 2021, 8:02 PM

#

^^ @solid osprey

solid osprey Dec 31, 2021, 8:07 PM

#

thank you

#

thank @upper flower

iron nightBOT Dec 31, 2021, 8:07 PM

#

Gave 1 Rep to Developerツ (current: #8 - 166)

upper flower Dec 31, 2021, 8:09 PM

#

@ripe cape

#

https://docs.tickettool.xyz

Ticket Tool Docs

Ticketing without Clutter

ripe cape Dec 31, 2021, 8:10 PM

#

Ohhhh

#

Thx, i saw that website earlier but i thought it was just the main page lol

#

oh. Thanks @upper flower

iron nightBOT Dec 31, 2021, 8:11 PM

#

Gave 1 Rep to Developerツ (current: #8 - 167)

upper flower Dec 31, 2021, 8:11 PM

#

👍

copper owl Dec 31, 2021, 8:17 PM

#

....

#

@upper flower unnecessary insults at you lol

upper flower Dec 31, 2021, 8:17 PM

#

Already done

prime bridgeBOT Dec 31, 2021, 8:20 PM

#

success Successful bans: 1
cancel Unsuccessful bans: 0
activity Reason: scammy scam scam
trustedAdmin Moderator: @upper flower

mystic hound Dec 31, 2021, 8:20 PM

#

imagine losing your account to scams on new year

upper flower Dec 31, 2021, 8:22 PM

#

😆

green dew Dec 31, 2021, 8:22 PM

#

thats sad

jade topaz Dec 31, 2021, 8:24 PM

#

What size is the big picture for tickets ? My pics too big so it’s not working

cloud bluff Dec 31, 2021, 8:47 PM

#

في عرب

solid stream Dec 31, 2021, 8:55 PM

#

jade topaz What size is the big picture for tickets ? My pics too big so it’s not working

Size shouldn't be an issue, but the limit is set by discord and it's not something I've personally looked into.

#

It's likely a format issue

#

Any image used needs to be a direct link to it.

jade topaz Dec 31, 2021, 8:57 PM

#

solid stream Size shouldn't be an issue, but the limit is set by discord and it's not somethi...

Oh I’m using ibb.co to get the link it works for my friend but not me

solid stream Dec 31, 2021, 8:57 PM

#

Dm me the link, I'll see what's up.

jade topaz Dec 31, 2021, 8:58 PM

#

solid stream Dm me the link, I'll see what's up.

Ok

jade topaz Dec 31, 2021, 8:59 PM

#

solid stream Dm me the link, I'll see what's up.

Done

jade topaz Dec 31, 2021, 9:15 PM

#

What’s a good site to get gifs to work for the bot?

solid stream Dec 31, 2021, 9:15 PM

#

good site to host gifs to use in embeds

green dew Dec 31, 2021, 9:16 PM

#

How can i host my own private Wick? just wondering cause i saw @prime bridge

solid stream Dec 31, 2021, 9:16 PM

#

One of my admins is good friends with the developer, not sure it's possible otherwise.

green dew Dec 31, 2021, 9:16 PM

#

oh ight

solid stream Dec 31, 2021, 9:16 PM

#

But someone might tell you otherwise

green dew Dec 31, 2021, 9:17 PM

#

kk

jade topaz Dec 31, 2021, 9:24 PM

#

solid stream * good site to host gifs to use in embeds

I used the link you said to use and it’s doing this any idea?

#

Oh crap it’s a ping

#

Sorry about that

#

I forgot replying pinged people

solid stream Dec 31, 2021, 9:25 PM

#

happy

#

😋

jade topaz Dec 31, 2021, 9:26 PM

#

But any idea why it’s doing that

solid stream Dec 31, 2021, 9:28 PM

#

Aspect ratio

#

But actually that's a little confusing as it should work.

#

I don't, currently I'm traveling otherwise I would try and help more.

jade topaz Dec 31, 2021, 9:30 PM

#

Ahh okay

#

I also tried imgur and it just doesn’t load

#

Hi i bought 30 days while my free sub was still on and it hasnt given me it. I was wondering if u can put it on my acc if i show proof of everything

shut bolt Dec 31, 2021, 9:33 PM

#

jade topaz Hi i bought 30 days while my free sub was still on and it hasnt given me it. I w...

Heya, you bought it via website or how did you pay for it?

jade topaz Dec 31, 2021, 9:33 PM

#

via the website

humble sequoiaBOT Dec 31, 2021, 9:34 PM

#

Redeeming premium

Redeeming premium on your server is really simple. Just head over to your Subscriptions Page. There you can select a server of your choice, which will get premium. You can change the server at any point.

jade topaz Dec 31, 2021, 9:34 PM

#

nvm i got it. Just had to activate the sub

shut bolt Dec 31, 2021, 9:34 PM

#

Yup

echo path Dec 31, 2021, 9:37 PM

#

I can ticket tool premium free??

shut bolt Dec 31, 2021, 9:37 PM

#

echo path I can ticket tool premium free??

Use $votes in #🤖│bot-spam

jade topaz Dec 31, 2021, 9:46 PM

#

Can you make it so when someone opens a ticket it says what ticket it was from ? So like if they use the support ticket it would say something like Support 1

vale sail Dec 31, 2021, 9:47 PM

#

How I make a pane?

#

Panel

copper owl Dec 31, 2021, 9:48 PM

#

jade topaz Can you make it so when someone opens a ticket it says what ticket it was from ?...

Use the {panel.name} variable in the ticket message

#

$help panel

humble sequoiaBOT Dec 31, 2021, 9:48 PM

#

Creating a panel

To create a panel we are going to need to head over to the panel configs on the dashboard
Once at the dashboard we will need to click Create Panel
Enter a panel name (Fill in any optional settings you want)
Click Create Panel and your ready to get started with configuring your panel
An example of a creating a panel is shown below.

copper owl Dec 31, 2021, 9:48 PM

#

@vale sail ^^

vale sail Dec 31, 2021, 9:48 PM

#

Thanks

jade topaz Dec 31, 2021, 9:57 PM

#

jade topaz I used the link you said to use and it’s doing this any idea?

Anyone else can help?

shut bolt Dec 31, 2021, 9:58 PM

#

jade topaz Anyone else can help?

I would use that image as thumbnail image tho

jade topaz Dec 31, 2021, 9:58 PM

#

shut bolt I would use that image as thumbnail image tho

It’s suppose to be a full screen one

#

It should fill the bottom

shut bolt Dec 31, 2021, 9:59 PM

#

jade topaz It’s suppose to be a full screen one

Seems to be cropped, include more text in the description embed and should work

jade topaz Dec 31, 2021, 9:59 PM

#

What do you mean??

#

@shut bolt

shut bolt Dec 31, 2021, 10:00 PM

#

jade topaz <@!518666147441278998>

No need to ping me

jade topaz Dec 31, 2021, 10:00 PM

#

Sorry

shut bolt Dec 31, 2021, 10:01 PM

#

jade topaz What do you mean??

I mean this, the image looks to be cutted by Discord, for fixing it, try adding text to the panel description

#

Like a text as in #🎫│make-a-ticket

#

So it has more space

jade topaz Dec 31, 2021, 10:01 PM

#

There is text

shut bolt Dec 31, 2021, 10:01 PM

#

Can you give me the server ID please?

jade topaz Dec 31, 2021, 10:01 PM

#

shut bolt Can you give me the server ID please?

924817899728805979

#

That?

shut bolt Dec 31, 2021, 10:01 PM

#

Yup

#

Please stand by

jade topaz Dec 31, 2021, 10:02 PM

#

Ok

shut bolt Dec 31, 2021, 10:02 PM

#

jade topaz I used the link you said to use and it’s doing this any idea?

Which is the panel?

jade topaz Dec 31, 2021, 10:03 PM

#

shut bolt Which is the panel?

It’s happening on all of them

#

Like when I make a new one it happens

shut bolt Dec 31, 2021, 10:03 PM

#

jade topaz It’s happening on all of them

Which one is the one you send screenshot of?

jade topaz Dec 31, 2021, 10:03 PM

#

shut bolt Which one is the one you send screenshot of?

Cold War

shut bolt Dec 31, 2021, 10:04 PM

#

https://i.ibb.co/XyKr8LP/F509-E1-E4-FCCC-4-CE3-9-E68-4137031823-ED.jpg

#

That's the image you selected in the dashboard

#

What is the problem being?

jade topaz Dec 31, 2021, 10:04 PM

#

#

It’s supposed to be that

shut bolt Dec 31, 2021, 10:04 PM

#

Then you uploaded it wrongly

#

Let me help you out

jade topaz Dec 31, 2021, 10:05 PM

#

Ok

shut bolt Dec 31, 2021, 10:06 PM

#

https://i.imgur.com/QzDIrfA.jpg

#

https://i.imgur.com/QzDIrfA.jpg

Imgur

shut bolt Dec 31, 2021, 10:06 PM

#

shut bolt <https://i.imgur.com/QzDIrfA.jpg>

Use this link instead

#

And resend your panel

jade topaz Dec 31, 2021, 10:06 PM

#

I’ve tried imgur but it don’t even load the photo

#

Thank you too btw

#

Thanks @shut bolt

iron nightBOT Dec 31, 2021, 10:07 PM

#

Gave 1 Rep to Yareaj_ (current: #2 - 283)

jade topaz Dec 31, 2021, 10:07 PM

#

That worked too btw

shut bolt Dec 31, 2021, 10:08 PM

#

Sure

jade topaz Dec 31, 2021, 10:08 PM

#

But why don’t imgur work for me as I’ve tried and it don’t load the pic

shut bolt Dec 31, 2021, 10:15 PM

#

jade topaz But why don’t imgur work for me as I’ve tried and it don’t load the pic

No clue tbh

jade topaz Dec 31, 2021, 10:17 PM

#

Okie

jade topaz Dec 31, 2021, 10:30 PM

#

shut bolt https://i.imgur.com/QzDIrfA.jpg

What did you do to get this link

#

As mine pops up like this and don’t load when I add to the panel

shut bolt Dec 31, 2021, 10:31 PM

#

Right click on the image in the imgur page

#

Then click on open in new tab

#

Copy that link

jade topaz Dec 31, 2021, 10:32 PM

#

I’m on mobile

shut bolt Dec 31, 2021, 10:33 PM

#

Keep pressed on the image then

jade topaz Dec 31, 2021, 10:38 PM

#

I’m using the link but it’s not showing up

#

Idk what I’m doing wrong