🆘│community-support

[restive bone]

Alright. :))

[strong isle]

How do I ping a role and the person who opens a ticket?

[humble sequoia]

How to automatically ping my support team on a ticket?

1. Go into your Dashboard
2. Open your Panel Configs tab
3. Select the panel you want to ping your support on
4. Open the Ticket options menu
5. Click on Edit Ticket Message
6. In the Message Content use one of the role mention syntax (**{@Role Name}** / **{Role ID}**)
7. Save changes

Note: For this to work properly, Ticket Tool requires the Mention Everyone permission. Or the role must have the Allow anyone to @mention this role setting enabled

[austere forge]

hi there, see above ^^

[strong isle]

And for the person?

[austere forge]

and use {user} to ping user opens a ticket

[strong isle]

Thank you

Thanks @austere forge

[iron night]

Gave +1 Rep to @austere forge (current: #28 - 133)

[austere forge]

you're welcome 🙂

[strong isle]

What the fuck😭

[jade topaz]

How much and how to buy ticket tool premium?

[humble sequoia]

Discord Ticket Tool Premium <:NewIcon1:1018858809541804124><:NewIcon2:1018858813266333706>

Premium can now be purchased directly through discord! Either in the app directory (server settings) or directly from the bots profile.

<:TTWarning:1034178155872784494> Important Information <:TTWarning:1034178155872784494>

ONLY purchase premium through ONE of the two Ticket Tool Bots. If you purchased premium on the primary bot (White logo) and plan to use the premium bot, don't kick the primary bot!

What's different?

The Monthly price changed from $6.00 to $5.99
Yearly subscriptions are not yet available
Don't kick the bot, otherwise, the subscription will be canceled automatically
You'll need to buy the subscription from a computer or on the Application Directory
You might need to run the /premium command on your server to sync the premium status with your dashboard
A subscription can not be transferred between Servers

[crisp pawn]

Is there a tut?

[austere forge]

sure see below

[humble sequoia]

How do I set a transcript channel?

1. Go into your Dashboard
2. Open your Panel Configs tab
3. Select the panel you want to grant access to
4. Open the Transcript options menu
5. Using the Transcript Channel selector, pick the channel you want your transcripts to be sent to
6. Save changes

[crisp pawn]

it still doesnt work

already saved

i already gave permission for the ticket tool bot in the channel

[gilded verge]

i hope i won't interrupt much but could you run /debug in your transcript channel? i'd like to confirm one thing

[gilded verge]

could you clear cache? there should be a button

[crisp pawn]

done

[gilded verge]

i also hope that won't be too much problem but please log out and then log in again into the dashboard -> try again to set the transcript channel

[crisp pawn]

alright

[crisp pawn]

still doesnt work

[gilded verge]

could you try to set the transcript channel but somewhere else? i mean other than this we tried now

[crisp pawn]

it still doesnt work

still says that the transcript channel isnt set

[gilded verge]

how many panels you have now?

[crisp pawn]

four, might add some more later

these are panels right?

[gilded verge]

yap, that's right ^^

hm, maybe another thing... please create completely new panel (so it will be 5th panel) -> set the transcript channel -> in any of your private channels use /panel 5 -> create a ticket -> send any mesage there -> try to save transcript

[crisp pawn]

oh it works now

do i recreate the panels?

[gilded verge]

as i thought 😳

generally you can Duplicate the panel which had problem with transcript channel but please test it if in this duplicated version the transcript works correctly ^-^
// if that won't work, then they have to be created as new

[crisp pawn]

Thank you very much for your help, I truly appreciate it.

[iron night]

Gave +1 Rep to @gilded verge (current: #8 - 517)

[gilded verge]

im glad i could assist you ^-^

[fossil pollen]

Hi

[raven crystal]

When i use ticket tool and try to close the ticket

It says unable to and something about manage roles

[shut bolt]

If it says "Missing Permissions" that means the bot is missing the permissions it says in order to execute an action

[foggy bear]

When i open a ticket it says welcome Sapphire expect of saying welcome user

[nimble parcel]

how i get the message for everyone createticket

[limber portal]

That's as Sapphire is technically the one making the ticket, if you are using commandstyle.

[foggy bear]

Yeah i am

[summer plume]

Is the bot currently down? On the server I'm on it constantly repeats "Interaction failed". Yesterday it showed up once then if you repeated making the ticket it was able to make it no problem, but right not it doesn't work at all

[limber portal]

Hi, no. it may be missing some required permissions.

[summer plume]

Is it possible though? It's been in the server for a long time

[limber portal]

No, the bot isn't down.

[summer plume]

I meant that is it possible for it to lose permissions

The bot has all of the possible permissions

[limber portal]

Yes, it's possible that someone has changed permissions

run /debug in that channel

@summer plume Can I get the server id?

[summer plume]

The server is currently low on staff and I'm not on it yet, so I don't think I can get it without the dev mode

Idk if the name of the server "Islander" will help

796101050133512193

Got it!

It works now. Don't know if you did something or someone from the staff ran the debug command, but it's alright now ^^

[foggy bear]

Also is it possible to add a claiming button?

[limber portal]

Amazing

[humble sequoia]

Claiming Options

Claiming allows you to change the ticket name, category and permissions. To use it you have to enable it first on your Dashboard > Panel Configs > Claiming

Note: This is a premium feature

[limber portal]

^^

[jade topaz]

who speack french for help me

[humble sequoia]

L'équipe du support Français

Cher client,
Si vous avez besoin d'aide, ouvriez un ticket pour le support Français s'il vous plaît.
Allez au #🎫│make-a-ticket et tapez sur le bouton contenant l'emoji 🇫🇷

[limber portal]

Have you enabled thread style by accident?

[foggy bear]

I managed to figure it out thanks. Whenever someone makes the ticket it says nothing for them like there is nothing like no bot or anything in the channel.

[iron night]

Gave +1 Rep to @limber portal (current: #10 - 421)

[dire mirage]

hi is there smth in the settings that will allow ppl to view their closed tickets/transcripts?

smth that isn't a paid feature

i don't need a dm transcript

[celest rose]

If I buy ticket tool premium, can I change my avatar and bot name?

[humble sequoia]

Ticket Tool Custom Avatar

As of now, you are not able to change Ticket Tool's profile picture, nonetheless, our Development Team is working on the release of white labels, this is your own custom bot!

For the time being, you can change the bot's nickname by right-clicking the bot in the user list on your server and clicking Change Nickname

$avatar

[limber portal]

^

[blissful gyro]

how do i edit the ticket channel names?

[humble sequoia]

Ticket names

The ticket name is the default channel name of all tickets. To edit it, go to your Dashboard > Panel Configs > Ticket. There you can edit the channel name of opened and closed tickets. You can also use variables in there.

Note: This is a premium feature

[limber portal]

^

[blissful gyro]

ty

thanks @limber portal

[iron night]

Gave +1 Rep to @limber portal (current: #10 - 423)

[slim wing]

Hello

I want authorized people on my server to look at the tickets, what permissions should I give or what commands should I use?

@limber portal

[humble sequoia]

How can I grant my team access to tickets?

1. Go into your Dashboard
2. Open your Panel Configs tab
3. Select the panel you want to grant access to
4. Open the General options menu
5. Select your Support Team Roles
6. Save changes

[woven trench]

How to fix this. It is showing Hello @sapphire

[kind mason]

guys i need help

lets say someone open ticket for Other can i make 3 categories and when they open ticket for Other to go to that category

[slim wing]

How ı add my friends to support team my English is bad

[humble sequoia]

How can I grant my team access to tickets?

1. Go into your Dashboard
2. Open your Panel Configs tab
3. Select the panel you want to grant access to
4. Open the General options menu
5. Select your Support Team Roles
6. Save changes

[slender minnow]

@slim wing see above ^^^

[slender minnow]

yes, using dropdown

see below please

[humble sequoia]

<:NewIcon1:1018858809541804124><:NewIcon2:1018858813266333706> Drop-down / Select Menu

The Drop-down menu or Select Menu replaces the buttons on your panel message and uses a drop-down menu with all of your panels. To set this up, go to your Panel Configs and select your main Panel.

<:Numbericons1:1018864164032225340> Enable Select Style

First you enable Select Style. Then you add an item in the Dropdown Editor. Now you can start editing your dropdown!

<:Numbericons2:1018864168041971712> Dropdown Editor

Each line in the dropdown editor represents a line in the drop down menu on discord. You can add more "Items", by clicking on

First you select a panel. That's the panel this option will open a ticket for. DONT select the same panel twice. Each option should have a different Panel

After that, you can put a Display. This is the title of this option and will appear in the drop down menu. The *Description can be set right after that, which will be below the title in grey.

Additionally you can select an emoji, that will be shown in front of each option. You can either manually input the ID of an emoji or select it in the selector.

Common Issues ⚠️

• Panel doesn't send? Make sure you have a valid emoji selected
• Option doesn't show up? Check if two options have the same panel in the DropDown Editor

$dropdown

[slender minnow]

what exactly are you trying to do?

[kind mason]

i use sapphire for the dropdown

[slim wing]

@slender minnow

I dont understand

[slender minnow]

ticket tool also has dropdown 🙂

[slim wing]

My English bad

[slender minnow]

what part are you not understanding?

[slim wing]

Pls say me command

[kind mason]

i didnt know this

[slim wing]

All because ı cant read

Translate is wrong

Pls say me how ı add my mods in all tickets

How they see

[lunar solar]

What’s your first language @slim wing?

[slim wing]

Turkish

[lunar solar]

Ahh I see

[slender minnow]

see the embed sent earlier

[slim wing]

Pls help me

[kind mason]

yes but how i can do this i want to make 3 categories
premium
report issue
other

[slim wing]

Lupus and white wolf

[kind mason]

and when someone opens a ticket for premium this ticket to go to the premium category

you understand me now

[slender minnow]

Bu anlaşılabilir mi?

[slim wing]

Yes

[slender minnow]

You'll need to create three options in dropdown and three panels as said in the response, you can follow the steps given in the response. Let me know if you are stuck somewhere

[slim wing]

Yes

[slender minnow]

Yanıtta ne gönderildiğini anlayabiliyor musunuz #🆘│community-support message

[slim wing]

What

Hayır

Lütfen bana nasıl arkadaşlarımında biletlere bakacağını söyleyin

[kind mason]

but i can use the sapphire bot right

[slender minnow]

Tamam, panel yapılandırmanıza gidin ve genel seçeneğe tıklayın

[kind mason]

i watched tutorial and in this tutorial i saw this bot and sapphire so i have the 2 bots

[slim wing]

Ve sonra

[slender minnow]

yes but to setup sapphire, you will have to ask in their support server

you can make tt listen to command usage from a specific bot

[slender minnow]

rolü destek rolü olarak ekleyin

[kind mason]

yhe sapphire bot is done

[runic basalt]

How do I get the form feature to work?

[slim wing]

Bir saniye bekleyin ekran görüntüsü atacağım

[slender minnow]

daha sonra izne gidin > açık bilet için destek ekibi iznini düzenleyin ve bileti görüntüle seçeneğini işaretleyin, mesaj geçmişini okuyun ve mesajı şu şekilde gönderin

[woven trench]

I am using ticket with sapphire but it is showing Hello sapphire instead of that i want tick opener name

[slim wing]

Buradan sonra ne yapmalıyım

[kind mason]

how i can make this bot to sent the tickets in the following categories

[slender minnow]

so are you trying to change the embed content?

[slender minnow]

#🆘│community-support message

[humble sequoia]

How do I set what category tickets are created in?

1. Go into your Dashboard
2. Open your Panel Configs tab
3. Select the panel you want to grant access to
4. Open the Category options menu
5. Select the categories of your preference
6. Save changes

[slender minnow]

@kind mason

[slim wing]

Now what I need to do?

[slender minnow]

neden dokümanlardasın?

[humble sequoia]

https://tickettool.xyz/manage-servers

[slender minnow]

sunucu kontrol panelinize buradan erişin

[slim wing]

Oh thank you very much @slender minnow

[iron night]

Gave +1 Rep to @slender minnow (current: #12 - 381)

[kind mason]

@slender minnow its working thanks

[iron night]

Gave +1 Rep to @slender minnow (current: #12 - 382)

[slim wing]

I try this 1millon times thank you @slender minnow

[iron night]

Gave +1 Rep to @slender minnow (current: #12 - 383)

[runic basalt]

How do I increase the number of tickets that can be open at a time? I'm not seeing the option to

[kind mason]

ye true i need that to

[runic basalt]

Okay so I found it, on the dashboard it's under limits

You gotta scroll all the way down, it's in the bottom row of options

[kind mason]

@runic basalt thanks

[iron night]

Gave +1 Rep to @runic basalt (current: #306 - 1)

[runic basalt]

You're welcome!

[woven trench]

Yeah I want it to change

[slender minnow]

Panel Config > Ticket > Edit ticket message > Dropdown near embed editor

use that

[kind mason]

@slender minnow hey so when i open ticket for "Report issue" the ticket goes to the buy premium category can you help?

[slender minnow]

cross check which category you have specified for that panel

there's no need to ping me while asking for support

[kind mason]

sorry

[kind mason]

how i can do that?

[slender minnow]

see above ^^^

[kind mason]

its still not working

[slender minnow]

can I have the server ID?

[kind mason]

here or in dms

[slender minnow]

here is fine

[kind mason]

1226498654848946277

[slender minnow]

can you open a ticket from #🎫│make-a-ticket for me to take a closer look

[kind mason]

#1234904337613066250

[humble sequoia]

━━ SYLYXA's inquiry has been moved to a ticket ━━

[kind mason]

you saw the ticket white wolf?

[granite terrace]

Good evening! tell me in the settings, the server that the bot was added to is not visible . You can see other servers besides the one you need.

[humble sequoia]

Don't see your server in the dashboard?

Try using the Sync Servers button on your top center of the Dashboard page
You will possibly need to relog. Look below to see the steps on how to relog.

If this doesn't work

You should relog from the dashboard, you can do this by clicking here to log out immediately, and then log back in

Note:

You need one of these 3 things to access the dashboard.
1. Server Owner (Level: 6)
2. Server Administrator (Level: 4)
3. Dashboard Role (Level: 2)

:warning: You can check your level using the </permissionlevel:1029797400174399542> command on your Discord Server

If the bot's response is:

- @User is permission level: 0 (User)

You don't have any of the 3 levels required to access the server's dashboard

[weak fiber]

if i want to be remboursed of my order

it's here ?

[humble sequoia]

⚠️ You're in the wrong place

We provide support for Ticket Tool Discord bot and cannot help you with whatever issue you have.

- We don't know which Support Team you should contact to get this issue resolved, and unfortunately we won't be able to accurately tell you.

If you don't have any further questions regarding our bot Ticket Tool, please close this ticket

[cobalt crow]

i can't setup a ticket

helppppp

[restive condor]

Hey there! What seems to be the problem?

[cobalt crow]

i want to setup but its said aplictien is not reacting

[restive condor]

Could you use the /debug command please?

[cobalt crow]

the same thing

[restive condor]

Ticket Tool is missing the SEND MESSAGES & EMBED LINKS permissions for that channel

[cobalt crow]

how do you do it?

[brazen ice]

I do not know how to set up Ticket bot. Can anyone help me?

[restive condor]

Right click on the channel name > Edit channel > Permissions > Find/Add Ticket Tool > those two permissions

[restive condor]

Hey there! Here's a guide.
Let me know if you have any questions

[stark rune]

1. Invite Ticket Tool to your server

First you will want to invite the bot to your server. Once the bot is in your server, you can manage your server in the dashboard.

2. Create a Panel

To create a panel we are going to need to head over to the panel configs on the dashboard.
Once at the dashboard we will need to click Create Panel.
Enter a panel name (Fill in any optional settings you want).
Click Create Panel and your ready to get started with configuring your panel.
An example of a creating a panel is shown below.

3. Send the Panel to a Channel

Once you've created a panel on the dashboard you will need to send it to a channel using send on the dashboard.
Select the channel you want your panel to be created in and click send.
For other questions checkout $help faq.
An example of a sending a panel is shown below.

Having a Problem Sending the Panel?
Do $debug in a channel with Ticket Tool and make sure it has all the necessary Discord permissions.

[brazen ice]

I can't find that option

[brazen ice]

Is there any way that you could join the server and help me out with the bot? I am beginning to hate it

[cobalt crow]

me to

[brazen ice]

too*
LOL

[cobalt crow]

you need to anble send mesagge

[brazen ice]

who?

[cobalt crow]

in youre settings where you put it bye

[brazen ice]

???

[restive condor]

Sorry, had to step out for a second.

Can you please #🎫│make-a-ticket so we can help you better 🙏
@brazen ice @cobalt crow

[stray elm]

Free ?

[restive condor]

Hey there! That's your premium status, if you don't have an active subscription it will show as ''Free''.

That premium key redeeming feature is for staff only

[stray elm]

Was there a free 7-day subscription for Water Disappeared?

[restive condor]

There is, but it looks like you started your trial on the 12th of April

[jade topaz]

why everyone have administrator perm?

People who are not administrators have access to the ticket tool dashboard

[restive condor]

Hey there! Make sure you have selected the correct roles under your Dashboard > Server Configs > Dashboard Roles

[jade topaz]

alr hold up, lemme try

oh ty sir

thanks @restive condor

[iron night]

Gave +1 Rep to @restive condor (current: #7 - 527)

[jade topaz]

i was confused bc my english is bad

[restive condor]

No problem

[jade topaz]

+1 rep fy

[stray elm]

Hmmmm, I don't know, but okay, thanks for your help

[iron night]

Gave +1 Rep to @restive condor (current: #7 - 528)

[keen ether]

How do I make more buttons like in this screenshot?

[humble sequoia]

Multipanels

For more convenient use of multipanels, you can now combine panels on the dashboard. This will allow you to directly send the multipanel from the dashboard or via the $panel ID command.

Where can I find this?

You can find this setting on the Dashboard -> Panel Configs -> Panel -> Attached Panels

Note: if you're attaching all the panels to a panel called English, don't include English in the attached panel's box (If you do this, it will create a duplicate)

This will put all buttons from all of your panels on one message. The message is the panel message from the panel you're combining these panels in.

[restive condor]

Hey there! See above ^^

Let me know if you have any questions 🙏

[keen ether]

Thank you

[errant island]

ل

[keen ether]

@restive condor

[restive condor]

Please use the ''SYNC'' button to refresh your dashboard

[keen ether]

remains the same

[restive condor]

Did you create the different panels prior to trying to attach them?

[keen ether]

no, I'll try now, I have to click on the + right?

[restive condor]

Correct

[keen ether]

and do I choose the name based on what I want written in it?

[restive condor]

Nope, it can be any name. The buttons must be edited separately

[keen ether]

Ok

Now how do I customize them?

[restive condor]

Dashboard > Panel Configs > Buttons > Create Ticket Button

Make sure you edit the buttons for all three panels

[keen ether]

Ok thx

[restive condor]

Yep, right there.
You can include the button text there, change the colour, add an emoji...etc

[humble sequoia]

Button Options

Enable Button
Hide or show the button

Emoji
Select an emoji to show on the button
You can either select one or use a valid Emoji ID

Button Text
Edit the text that's shown on the button

Button Color
Select one of four colors for the button. Grey, Green, Red, Blue.

Support Team Only
Enable this to only let your support team click that button

Allowed and disabled roles
Edit what roles can use or not use this button

$buttonoptions

[simple marsh]

Is it possible to make it so that the bot sends us the new created ticket channel like this? (I know this is a different bot but it's an example of what I mean)

[restive condor]

Hey there! Yes, Ticket Tool does that automatically

[simple marsh]

Yea but I meant when I'm doing the command $new

[restive condor]

Ah, no. That's not possible, but you can ping the user(s) in the ticket with confirmation

[simple marsh]

Ah oki

[keen ether]

How i can add more bottos?

[restive condor]

Change panels to edit each button

[keen ether]

thanks a lot I succeeded!

[iron night]

Gave +1 Rep to @restive condor (current: #7 - 529)

[restive condor]

Glad to hear!

[frosty flint]

Hi, i need a team support member to assist me with my issue if possible privately, just shoot me a dm

[restive condor]

Hey there! You can open a ticket. #🎫│make-a-ticket

We do not offer support via DMs

[frosty flint]

idk why u warned me when u got dm's open on your status but whatever ig

[restive condor]

Server rules apply, regardless of what's on my about me (which isn't visible from the server)

[sweet stump]

Hi Transcripts are not working

[restive condor]

Hey there! What seems to be the problem?

[sweet stump]

It keeps telling me to Add a channel so it can save transcripts but i have

the bot is being annoying

[restive condor]

Make sure you have selected a channel for the relevant panel(s) under your Dashboard > Panel Configs > Transcript > Transcript channel

[sweet stump]

I have but it keeps saying that there is no channel added which there is

[restive condor]

Could I get your server name or ID, please?

[sweet stump]

1234948422327336961

[sweet stump]

Now its working

ugh bot is annoying

[restive condor]

No problem

[soft vale]

Is TT premium paid per server that it is in? Answer is yes.

[raven crystal]

OHH

that makes sense ty

[jade topaz]

How do we do it so that when I do a multi panel, someone clicks on "question", the ticket that will be created will be in a category (created beforehand) "question"

[humble sequoia]

━━ Capybara's inquiry has been moved to a ticket ━━

[bright ibex]

hi

i have a question i am trying to make an discord server for makeing a group

and i want that somone opents a ticket

that there are some questtions how do i make that

like i open a ticket and in the chanel were my ticket opens is a question like how old are u

[humble sequoia]

Pop-up Forms

A Discord Form lets the user answer individual questions in a pop-up Form, which then displays the answers in the ticket message. This can save time if you already know what you want to ask the user.

Setup Forms

Forms can be enabled under Panel Settings > Form Options > Edit Forms Options. In the new pop-up window, you can now enable and edit your own Form.

Form Options

You can add up to 5 questions in the Discord form. This is a Discord limitation. Each question can have a placeholder in the input field, a minimum and maximum input, multi-line, and also the option to have the answer required.

Options

Question Title ➞ Your Question goes here
Question Placeholder ➞ The placeholder text in the input field
Required ➞ If enabled, the user has to answer this question, to submit the form
Multi-Line Input ➞Allows the user to input multiple lines
Minimum and Maximum Input ➞ Set a minimum and maximum input value for the user

Displaying the Answer

To display the answers from the user, you need to enable Auto display form results on the ticket message as an additional embed

If you don't want a second embed, go into your Panel Configs > Ticket Options > Edit Ticket Message. You use the variable {create.form.x} and replace x with the number of your question. For example, the response to Question 5 can be displayed with {create.form.5}.

[austere forge]

Hi there, see above ^^

[odd flame]

Were do i find this to setup on ticket tool ? im wanting to change my tickets from drop down to these

[humble sequoia]

Multipanels

For more convenient use of multipanels, you can now combine panels on the dashboard. This will allow you to directly send the multipanel from the dashboard or via the $panel ID command.

Where can I find this?

You can find this setting on the Dashboard -> Panel Configs -> Panel -> Attached Panels

Note: if you're attaching all the panels to a panel called English, don't include English in the attached panel's box (If you do this, it will create a duplicate)

This will put all buttons from all of your panels on one message. The message is the panel message from the panel you're combining these panels in.

[restive condor]

Hey there! You will need two different panels, then you combine them into one using the instructions above ^^

[solemn thorn]

When I try to run /setup it keeps saying this

[restive condor]

Hey there! Could you run the command /debug?

[solemn thorn]

Sure thing stand by

[restive condor]

Ticket Tool is missing the SEND MESSAGES permission for that channel

[solemn thorn]

Same thing 😦

Ok let me check

Omg ty idk how that got changed

[restive condor]

Glad to hear it works now

[late marten]

can someone help me with this bug

System Failure: Invalid Form Body
components[0].components[0].emoji.name[BUTTON_COMPONENT_INVALID_EMOJI]: Invalid emoji

i dont know how to fix it

[gilded verge]

in some button you used wrong name of emoji as your error shows

[jade topaz]

i did what you said and it still didnt work

[gilded verge]

missing permissions

[jade topaz]

im going to try hold on

[late marten]

oh how do i fix it

[gilded verge]

Panel Configs->Buttons->check there

[jade topaz]

it didnt work

[gilded verge]

hm... please use /debug again, i'd like to confirm that the permissions are updated 🤔

[jade topaz]

okay.

[gilded verge]

the same problem, bot doesn't have permission to read the channel where you used the command

[jade topaz]

i dont read channel i see read message history not channel

[gilded verge]

sorry, the name of permission is View Channel - that's the one

[jade topaz]

so turn it on?

[gilded verge]

yep, after you turn it on, it will work

[tranquil bison]

do i need to make new panel if i get premium

[late marten]

it didnt work it brought up the same message

[gilded verge]

you don't have to but i would recommend to create a new panel because most likely you want to use these features there but once your premium will end, you can't use the panel which had activates premium features.
my point is simply that if it will end, then you can easily resend the non-premium panel ^^

[tranquil bison]

uh can i not just edit the panel texts

old panel

[gilded verge]

could you send screenshot of permission in the settings in that channel where you used command? 🤔

[jade topaz]

Im not going to lie it still didnt work and im confused right now

[late marten]

its inside of the ticket it opens up when we try to close it

[jade topaz]

i did everything you said to do

[gilded verge]

oh, you can also duplicate current panel and add the premium features in the duplicated panel 😮
but do what is more convenient for you ^^

[gilded verge]

ofc course i understand but please send the screenshot of permissions, i need to confirm that ^^

[tranquil bison]

no i don't want to create another panel i just want to edit the old panel but it can not happen with out premium since i'm adding a lots of words in it so is it possible that i can edit that same old panel without having to create a new one after purchasing premium

[gilded verge]

wait, so you meant that your premium expired but you want to edit the panel which had premium features? because if so.. then you can't change it and you need to create a new one 😦

[gilded verge]

nono, i need you to open channel settings -> permissions -> send screenshot of what permissions the ticket tool has ^^

[tranquil bison]

well it was free 7 days premium 🐥

[late marten]

im trying to close the ticket after someone opens one but it gives me that error and idk how to exactly fix it i checked the buttons thing nothing was wrong

[gilded verge]

indeed the free trial is the best for testing 😊
but still, if your panel had premium features, then we can't do too much and you need to create a new one

[tranquil bison]

🥹 fine

[jade topaz]

That’s all that turned on

[gilded verge]

you sent permissions for role but we need View Channel in your channel settings, let me show you.. as we can see on the screenshot, the bot has permissions in it's role but not in the channel where you used command

you need to click on this little thingy to set permissions in channel ^^

[late marten]

what do i need to do to fix my problem?

[jade topaz]

Ty

I got it to work

[gilded verge]

wait a moment... oopsies, seems like before i replied to you but i meant someone else XD

but i sent you the solution because you need to go into Panel Configs->Buttons->check there
i don't have access to your dashboard so i can't check what you've added into buttons, in other words, you need to send screenshots of what's inside so we can locate the problem

[late marten]

o

so what do u want me to screenshot

[gilded verge]

i need screenshots of what do you have in field for emoji name

[late marten]

oh

[gilded verge]

"button emoji" - the exact name of the field

[late marten]

i dont see that it only showing a emoji

am i in the right locatiion

[gilded verge]

please show what is there ^^

[late marten]

k

this is the area im in

where do i go from here

[gilded verge]

yep, that's correct, let's start with "Create Ticket" button

[late marten]

k

[gilded verge]

no errors, please show next button

[late marten]

do i need to edit anything

[gilded verge]

nope, we can check next one

[gilded verge]

next

[gilded verge]

nope, next

[gilded verge]

next

[gilded verge]

next

[gilded verge]

most likely... but next

[gilded verge]

aaaa there you go... aaand stop

[late marten]

thats the transcript 1

[gilded verge]

in "Button Emoji" field you can have only emoji, so no text, please move "Copy the" into "Button Text" field and save changes ^^

[late marten]

k

so i type iin button text no emojis?

[gilded verge]

that's how it should looks like ^^

[late marten]

alr

oh

[gilded verge]

seems like now it works as you wanted ^-^

[late marten]

leme check

yey

my friend will be happy

thank you for your time 🙏

[gilded verge]

im glad i could assist you 😊

[late marten]

:D

[frigid mason]

hola! disculpa la molestia pero me sale asi cuando intento cerrar el ticket

[gray belfry]

whats the name of the reputation bot?

[frigid mason]

ticket tool,,, I realized that I had accidentally disabled an option, sorry!

ty @gray belfry

[gray belfry]

aaa

btw

ty @frigid mason

[iron night]

Gave +1 Rep to @frigid mason (current: #306 - 1)

[gilded verge]

Oye, esta información significa que uno de los dos campos está vacío y debe haber un nombre o un emoji

[humble sequoia]

Multipanels

For more convenient use of multipanels, you can now combine panels on the dashboard. This will allow you to directly send the multipanel from the dashboard or via the $panel ID command.

Where can I find this?

You can find this setting on the Dashboard -> Panel Configs -> Panel -> Attached Panels

Note: if you're attaching all the panels to a panel called English, don't include English in the attached panel's box (If you do this, it will create a duplicate)

This will put all buttons from all of your panels on one message. The message is the panel message from the panel you're combining these panels in.

[echo yacht]

Check this out! @limber tendon ⬆️

[simple escarp]

Please support me 🙋

[humble sequoia]

⚠️ You're in the wrong place

We provide support for Ticket Tool Discord bot and cannot help you with whatever issue you have.

- We don't know which Support Team you should contact to get this issue resolved, and unfortunately we won't be able to accurately tell you.

If you don't have any further questions regarding our bot Ticket Tool, please close this ticket

[cyan fable]

i need help to revert to a change i made april 13

how do i undo these perms

[limber portal]

Hi there, you can change it in the same place you made the change (dashboard > panel configs > permissions)

[cyan fable]

it wasnt me

so idk what he changed

im trying to fix it because every member in server has permission to see tickets

[cyan fable]

c50ss changed permission for Rank Tickets and now its visible to everyone

im trying to revert that so not everyone can see it but only selected roles

[cyan fable]

it says that Everyone has permission to view tickets

[humble sequoia]

How to edit `@everyone`'s permissions

Head over to your Dashboard ➞ Panel Configs ➞ Permission Options ➞ Everyone Role Opened/Closed and customize the base permissions for everyone in your tickets.

Note: This set of permissions may be affected by the overrides of Support Team, Additional Roles, and User permissions.

[limber portal]

See above

[cyan fable]

thanks

[iron night]

Gave +1 Rep to @humble sequoia (current: #16 - 312)

[cyan fable]

ill let you know if it worked

[cyan fable]

okay it fixed but now only admin and above can see the rank tickets

how can i give a certain role (Rank Managers) permission to see and edit tickets

[humble sequoia]

How can I grant my team access to tickets?

1. Go into your Dashboard
2. Open your Panel Configs tab
3. Select the panel you want to grant access to
4. Open the General options menu
5. Select your Support Team Roles
6. Save changes

[limber portal]

^^

[cyan fable]

thanks it worked

thanks @limber portal

[iron night]

Gave +1 Rep to @limber portal (current: #10 - 427)

[stone flame]

Hi

[olive marlin]

How can I do, that transcriptions automatically created?

[limber portal]

Dashboard > transcripts > auto save transcript.

This is a premium feature

[olive marlin]

uff

[olive oracle]

Hey! I just made a system with ticket tool and sapphire, but when I open a ticket, it sends the message to the channel, but the ticket doesn't open. Can someone help me with this? Thanks.

[patent root]

Hi

How I fixed this problem?

[charred flax]

how do i delete all ticket at ones

[humble sequoia]

━━ User's inquiry has been moved to a ticket ━━

[barren lance]

السلام عليكم

[foggy lodge]

How can I get the transsripts to be sent to the users dms

[atomic solstice]

Make sure you go to the server configs and there scroll down until you see the Bot field, there you have to make sure you add the userId of sapphire there and save. Also make sure you have the correct channel set by ticket tool to watch for the new command and make sure it's enabled

[restive condor]

Hey there! Dashboard > Panel Configs > Transcripts > Direct Message Transcripts

[willow sandal]

في دعم فني عربي

[restive condor]

$articket

[humble sequoia]

فريق الدعم الفني العربي

عميلنا العزيز ان كنت تبحث عن مساعدة يرجى فتح تكت خاص بفريق الدعم الفني العربي
اذهب الى#🎫│make-a-ticket
ثم قم بلضغط على الايموجي الاتي (🇯🇴)

[foggy lodge]

Thxs

[restive condor]

[restive condor]

Hey there! Are you still having this issue?

[patent root]

No things

[vestal inlet]

how to get this

[humble sequoia]

Invite Ticket Tool to your server

First you will want to invite the bot to your server. Once the bot is in your server, you can manage your server in the dashboard.

Create a Panel

To create a panel we are going to need to head over to the Panel Configs Tab on the Dashboard.

Once at the dashboard we will need to click Create Panel.
Enter a panel name (Fill in any optional settings you want).
Click Create Panel and you are ready to get started with configuring your panel.
An example of a creating a panel is shown below.

Send the Panel to a Channel

Once the panel has been created, use the blue Send button and select the channel you want the panel to be sent to.

The Panel wasn't send

Use the </debug:ID> command to diagnose possible permission issues with the bot.

[austere forge]

Hi there, see above ^^

[vestal inlet]

where

[austere forge]

?

[dapper spade]

is this here the support for the game in roblox oder the help for the ticket system ?

[humble sequoia]

@dapper spade

⚠️ You're in the wrong place

We provide support for Ticket Tool Discord bot and cannot help you with whatever issue you have.

- We don't know which Support Team you should contact to get this issue resolved, and unfortunately we won't be able to accurately tell you.

If you don't have any further questions regarding our bot Ticket Tool, please close this ticket

[noble mango]

I'm trying to get a panel in my server but when I try to send the panel to the channel, the bot doesnt respond

[restive condor]

Hey there! Ticket Tool is missing the SEND MESSAGES permission for that channel

[noble mango]

oh

lemme see

[fickle burrow]

Hey, I've given the ticket tool every permission, including admin but this still appears

[restive condor]

Hey there! You seem to have an invalid emoji. Could I get your server name or ID?

[fickle burrow]

Server name Emerald Dragons, should I send you a invite link?

I'm not sure where to find the server ID, can't see it when I right click

1232477857117372483

[restive condor]

You have text in the ''Button emoji'' field. You can only have an emoji there.

Text goes on the field below.

Dashboard > Panel Configs > Buttons > Create Ticket Button

[fickle burrow]

That did the trick !, Thank you so much. Really appreciate it !

[alpine heath]

Is there a way i can blacklist a role to open tickets, but allow other role to do it?

I tried "member" as blacklist role, it works fine

And when i want "verified" to be able to open the ticket, i put it in Dashboard roles, but they have acces to the ticket tool panel. If i remove the verified role, they do not have acces to create tickets anymore.

[restive condor]

Hey there! Dashboard > Panel Configs > Buttons > Create Ticket Button > Allowed/Disabled roles

[alpine heath]

Hi, i tried that too

it says "You don't have permissions to use this."

[restive condor]

Did you remove the blacklisted roles?

[restive condor]

Set the "members" role as a disabled role just beside that one, not a blacklisted role

*Not necessary to add it as a disabled role since support team only is enabled

[alpine heath]

its good now, thanks

[iron night]

Gave +1 Rep to @restive condor (current: #7 - 532)

[south edge]

How do you cancal ticket tool

[humble sequoia]

━━ User's inquiry has been moved to a ticket ━━

[south edge]

If I cancel my debit card will it still make charges

[echo yacht]

No, it will not

[south edge]

Oh my God

What do I do I try evreything

[south edge]

Can I talk to you in a VC or something

[gilded verge]

We do not provide voice chat support, if you need more help, please describe the problem, or you can just go to #🎫│make-a-ticket and ask Staff there

[south edge]

ok

[humble sequoia]

━━ State 154's inquiry has been moved to a ticket ━━

[runic basalt]

How do I get form results to display?

The form comes up but I don't see the info anywhere

[runic basalt]

Thank you

[iron night]

Gave +1 Rep to @gilded verge (current: #8 - 518)

[proper talon]

I bought game pass but did not activate

[humble sequoia]

@proper talon

⚠️ You're in the wrong place

We provide support for Ticket Tool Discord bot and cannot help you with whatever issue you have.

- We don't know which Support Team you should contact to get this issue resolved, and unfortunately we won't be able to accurately tell you.

If you don't have any further questions regarding our bot Ticket Tool, please close this ticket

[jade topaz]

I've a problem.

Enabling form, when I generate using {create.form.#} in ticket message editor, what happens when someone actually fills out and opens the ticket, the embed does not display all responses esp. if one answer goes over 500 characters even when the questions have option for max. 4000 characters and so offsets it!

Can you please fix?

[shut bolt]

What's your server's ID?

[jade topaz]

I'll DM you the ID?

[shut bolt]

Send it here

[jade topaz]

1232247530121854976

[shut bolt]

Which panel?

[jade topaz]

All panels, I'd suppose. So far, my feedback is evident in tickets opened under panel Initiative.

[shut bolt]

The issue here is that you are using the variable itself within the ticket message, without premium the ticket message has a restricted character limit. Use the Auto display form results on the Ticket Message as an additional embed feature to have access to the complete responses

[jade topaz]

Ah ok.

And remove {create.form.#} and embed editor?

[shut bolt]

Yes

[jade topaz]

Resolved - case closed, thx!

[dense bramble]

..

[jade topaz]

hello

[limber portal]

Hey, do you need help with ticket tool?

[jade topaz]

can i reset tickets number ?

[limber portal]

Yes, dashboard > panel configs > set count button at the top of the screen

[jade topaz]

thank you bro

[slow crane]

hello i have 1 problem. I have setup on my server the panel and what category it will be in but i can't add it to its specific channel it says there's no permission to send the panel there. Can anyone help me pls

[restive leaf]

Anyone tell me a how to make ticket bot for discord like ticket toll and other ticket bot

[regal marten]

Hi guys trying to @ a role upon making a ticket and am getting @undefined?

[restive leaf]

Use my bot

But 2 bot is not working

Anyone tell me a how to make ticket bot for discord like ticket toll and other ticket bot

[limber portal]

Try testing it inside the server. If it doesn't work within discord, it may be an incorrect id.

[limber portal]

Please don't advertise here.

[restive leaf]

Ok

Anyone tell me a how to make ticket bot for discord like ticket toll and other ticket bot

[restive leaf]

But this

[limber portal]

We can't provide coding advice here

[regal marten]

I don’t think I’ve given perms for that role to the ticket 💀 how do I add that ?

[limber portal]

Depends, is that the role for your team that will answer tickets?

[regal marten]

Yes

[humble sequoia]

How can I grant my team access to tickets?

1. Go into your Dashboard
2. Open your Panel Configs tab
3. Select the panel you want to grant access to
4. Open the General options menu
5. Select your Support Team Roles
6. Save changes

[limber portal]

see above

Ahhh I see the issue

Role mentions are formatted <@&roleid>

You missed out the &

[regal marten]

Ah

Your a star

[limber portal]

Glad I could help

[surreal cedar]

how to put custom emoji in the title

like this smth

[pseudo ravine]

Hey there. I don't believe emojis would work in the panel name, because of how Discord made the title of embeds

[opal terrace]

how do I set which staff roles can/cant delete tickets? Thanks

[pseudo ravine]

Hey there. You can go to the Dashboard > Buttons > Delete Ticket > Allowed Roles & Disabled Roles

[opal terrace]

thank you very much 😎

[iron night]

Gave +1 Rep to @pseudo ravine (current: #9 - 435)

[opal terrace]

LOL, nice

[pseudo ravine]

You're welcome, glad I could help!

[jade topaz]

Hey I have a question can you make the ticket tool on 2 servers?

[restive condor]

Hey there! Yes, you can have the bot in as many servers as you'd like

[humble sequoia]

Ticket Tool Invite & Support

Ticket Tool - Support Server
Ticket Tool - Bot Invite

[jade topaz]

Also with Premium? @restive condor

[restive condor]

Yes also with premium, but you'd need premium on both servers, if you'd like to use premium features in both

[jade topaz]

so it doesn't work^^

[restive condor]

What doesn't work

[jade topaz]

kannst du doch deutsch oder?

[restive condor]

Du kannst ein ticket geröffnet

Hier: #🎫│make-a-ticket

[jade topaz]

bro wenn ich auf ein test server es da kaufe um zu test und dann auf mein main discord mus ich noch mal kaufen?

[restive condor]

Ja

[jade topaz]

ist dann kacke

[restive condor]

Unless you buy premium directly from us via PayPal or Crypto, then we can transfer it

So you'd only need to buy it once

[jade topaz]

also per ticket?

[restive condor]

Correct

[jade topaz]

wer kann mir das verkaufen

welscher rang

[restive condor]

Ich kann, aber möchtest du für ein deutscher support warten?

[jade topaz]

nein

schreib rein

only en?

[humble sequoia]

PayPal - [e-mail]
BitCoin - 3HhKKAdb9eEvCe2tvzB8bAa8nebHY6qcPA
LiteCoin - MEQX3knLAuotrKnvk3HDNBK5gdRn6PZhHy

Prepay/Direct Payment

To prepay send the payment using your desired method - Available options listed bellow.

⚠️ $18 per 3 months. ⚠️
$66 per year.

(If using the direct payment option, you need to be paying for at-least 3+ months.)

Regular Prices when paying within Discord:
$5.99/per month

Once your payment is sent let us know so we can confirm and get you your key.

- Purchases done with this method are non-refundable.

<:paypal:924596360840372234> Paypal ("Goods and Services" or "Family and Friends")

[e-mail]

<:bitcoin:924638849135689749> BTC - Bitcoin

3HhKKAdb9eEvCe2tvzB8bAa8nebHY6qcPA

<:Litecoin:972176945972383815> LTC - LiteCoin

MEQX3knLAuotrKnvk3HDNBK5gdRn6PZhHy

I sent the payment now what?

After you send the payment, please send a screenshot with proof of payment, our <@&615146349700186112> will verify your payment and will get you setup. For crypto payments, we are waiting for at least ONE verification.

All prices in USD - 3 months min for direct payment

After a successful payment

Provide us with your server ID, where you want your premium key to be redeemed. This has to do be done by us

[restive condor]

There you go ^^

Mindestens 3 Monate ⚠️

3 Months Minimum

[jade topaz]

okay

[restive condor]

Ein moment bitte

[jade topaz]

okay

[humble sequoia]

━━ User's inquiry has been moved to a ticket ━━

[jade topaz]

how to make the channel the name of the person opening the ticket

[restive condor]

Hey there! Use the {ticket.owner.name} variable in your ticket opened name

[humble sequoia]

Ticket names

The ticket name is the default channel name of all tickets. To edit it, go to your Dashboard > Panel Configs > Ticket. There you can edit the channel name of opened and closed tickets. You can also use variables in there.

Note: This is a premium feature

[jade topaz]

ok ty

thanks @restive condor

[iron night]

Gave +1 Rep to @restive condor (current: #7 - 533)

[limber tendon]

How do I actually see and chose the channel for my Multi pannle?

[restive condor]

Hey there! Use the ''Send'' button to send your main panel where it should be sent

(Main panel = The panel with the rest of the panels attached to it)

[limber tendon]

Look this is what im on and i have set that up

[restive condor]

Perfect, now use the ''Back'' button to go back to the main panel configs page.
From there, use the ''Send'' button to send it

[limber tendon]

Will that send the 3 tickets i whant?

[restive condor]

The one for that panel + the three others, yes

[limber tendon]

Im trying to make something like this

[restive condor]

Yep, just use the send button

[limber tendon]

Some how its Turned out like this

[restive condor]

You must edit each button individually.

Dashboard > Panel Configs > Buttons > Create Ticket Button

Change in between panels to edit them all

Then, just update the message or re-send it

[limber tendon]

So for my text im going to have to do

General Support
Reson for make

FQA ECT..

For everyone

[restive condor]

You can edit the panel message from the Dashboard > Panel Configs > Messages > Edit Panel Message

[limber tendon]

Thanks this ticket bot is a little confusing form the other Ticket bot

[fair aurora]

can someone help me set up my tickets with the bot?
just ping me if you can help

[restive condor]

Hey there! How can I help?
Here's a basic setup guide

[stark rune]

1. Invite Ticket Tool to your server

First you will want to invite the bot to your server. Once the bot is in your server, you can manage your server in the dashboard.

2. Create a Panel

To create a panel we are going to need to head over to the panel configs on the dashboard.
Once at the dashboard we will need to click Create Panel.
Enter a panel name (Fill in any optional settings you want).
Click Create Panel and your ready to get started with configuring your panel.
An example of a creating a panel is shown below.

3. Send the Panel to a Channel

Once you've created a panel on the dashboard you will need to send it to a channel using send on the dashboard.
Select the channel you want your panel to be created in and click send.
For other questions checkout $help faq.
An example of a sending a panel is shown below.

Having a Problem Sending the Panel?
Do $debug in a channel with Ticket Tool and make sure it has all the necessary Discord permissions.

[restive condor]

Is there anything in particular you're looking for?

[fair aurora]

im just trying to setup tickets for my skygen server for mc [ Minecraft ] and its my first time using this bot or really any bots

[restive condor]

No worries, I'll walk you through it

Is the bot currently in the server?

[fair aurora]

alr thank you

ye

[restive condor]

Perfect, go to the Dashboard and select your server

[humble sequoia]

https://tickettool.xyz/manage-servers

[fair aurora]

alr now what

i logged in and pressed manage for my server

[restive condor]

Use the green + button to create a new panel

[fair aurora]

done

[restive condor]

Perfect, now go to the General tab and select the roles that will have access to the tickets

[fair aurora]

this?

[restive condor]

Correct

[fair aurora]

alr done

what is the Additional Roles for?

[restive condor]

Those are other support team roles, they can have separate permissions to the roles listed under support roles

[fair aurora]

ahhh okay

[restive condor]

if you back to the main panel configs page, you can into ''Category'' and select the category where tickets will be created

[still needle]

How to do this ?

[humble sequoia]

Pop-up Forms

A Discord Form lets the user answer individual questions in a pop-up Form, which then displays the answers in the ticket message. This can save time if you already know what you want to ask the user.

Setup Forms

Forms can be enabled under Panel Settings > Form Options > Edit Forms Options. In the new pop-up window, you can now enable and edit your own Form.

Form Options

You can add up to 5 questions in the Discord form. This is a Discord limitation. Each question can have a placeholder in the input field, a minimum and maximum input, multi-line, and also the option to have the answer required.

Options

Question Title ➞ Your Question goes here
Question Placeholder ➞ The placeholder text in the input field
Required ➞ If enabled, the user has to answer this question, to submit the form
Multi-Line Input ➞Allows the user to input multiple lines
Minimum and Maximum Input ➞ Set a minimum and maximum input value for the user

Displaying the Answer

To display the answers from the user, you need to enable Auto display form results on the ticket message as an additional embed

If you don't want a second embed, go into your Panel Configs > Ticket Options > Edit Ticket Message. You use the variable {create.form.x} and replace x with the number of your question. For example, the response to Question 5 can be displayed with {create.form.5}.

[restive condor]

There you go ^^

[fair aurora]

what do i do for the second one?

also i didnt expect someone to reply so fast lmao

[still needle]

Where your ticket will be closed

[fair aurora]

wdym?

im kinda slow 💀

[still needle]

So when u close the ticket it will close in a specific channel

[fair aurora]

wut

[still needle]

Wait for Dan to reply to u

[fair aurora]

man im slow and slightly retared [ Not trying to be mean ]

lmao alr

[restive condor]

That's the category where tickets should be moved to once they're closed

If you'd like for them to remain in the same one, you can leave it blank

[fair aurora]

ohh

[still needle]

Are u an ai or not because I’m getting confused

[fair aurora]

lmao

[restive condor]

No, I'm not AI 😅

[still needle]

Oh ok

[fair aurora]

alr done with dat

[restive condor]

Great, you should be good to go

[still needle]

Send me rep channel so I can rep for u

[restive condor]

Unless you'd like to edit your ticket message or something like that?

[restive condor]

#📈│reviews

[crisp glacier]

Dan how do i lock down the channels so u need do get verifyed to see them

[fair aurora]

maybe , lemme jus check it out rq

[crisp glacier]

Dan?

[crisp glacier]

.

[restive condor]

Hey there, how would this verification work?

Do they open a ticket to verify?

[crisp glacier]

Yes

So they ca see the channels

[fair aurora]

sooo uhh what do i do with /setup when i do it? when your able to reply

[crisp glacier]

But i tried to make a ticket on my alt but i could see the channels

[still needle]

Wdym by /setup

[fair aurora]

dis

[still needle]

Is this it ?

[crisp glacier]

@still needle

[still needle]

Yeah

[crisp glacier]

Can u tell me how to lock the channels down so u need tk get verifyed to see them

Cuz idk how to do that

[still needle]

DMs

[crisp glacier]

K

[still needle]

U need a security or verification bot

[restive condor]

That's not necessary, please do not take support into DMs 👍

[still needle]

I’m just telling him the bit

[restive condor]

You can find community support guidelines in the pinned messages

[still needle]

Bot

[still needle]

.

[fair aurora]

nvmmm im gooodd , i found out how to do it

[compact forge]

hi, why when user create a new ticket he can't write??

[restive condor]

All channels

1. Go to all the category permissions (channels, if they are not synced with the category)
2. Set the permissions for the @everyone role to READ/VIEW CHANNEL
3. Set the permissions for your @members role to READ/VIEW CHANNEL

Ticket Channel

4. Set the permissions for the @everyone role to READ VIEW CHANNEL
Once someone opens a ticket, you can manually assign the @Members

[agile stream]

Uh

[empty whale]

wtf

[pure star]

Uh

[cunning spire]

[violet laurel]

bro

[west cosmos]

why?

[cedar river]

ok

[willow quiver]

lol

[olive zephyr]

Hmm

[still sundial]

.

[jade topaz]

why did i get pinged

[granite dirge]

oh?

[gray belfry]

a

[humble path]

summoned

[obsidian void]

lmao

[jade topaz]

gj

[hollow pine]

Good job Dan

[agile stream]

lol

[edgy oasis]

What

[summer plume]

lol

[mortal quarry]

WHY

[mental zephyr]

Bro pinged everyone

[sterile gull]

why bro

[jade topaz]

What the sigma

[magic bridge]

nu uh

[willow quiver]

lmao

[jade topaz]

lmao

lmao

[granite tide]

tf

[vital rivet]

why

[peak vale]

wtf

[proud valley]

🐀

[flint plank]

a

[gray belfry]

bro pinged everyone >:{

[reef lion]

💀

[jagged bobcat]

https://tenor.com/view/ponasenkov-cool-welcome-ladies-and-gentleman-gif-13432011

[worthy idol]

[lusty nimbus]

why

[still sundial]

.

[wraith coyote]

rip

[obsidian canopy]

RAHHHHH

[sweet horizon]

Hola

[patent light]

Pxy’

[cedar river]

we all summoned

[torpid oxide]

LMAOOOOOO

[waxen locust]

d

[willow quiver]

lol
lmao even

[violet laurel]

yeah no this chat is EXPLODING

[celest rose]

.

[spiral cipher]

Holy ping

[ripe elm]

ahhhhhhhhhhhh

[runic halo]

I was here

[dim haven]

XD

[summer plume]

oopsie

[dusty aspen]

?

[vital rivet]

:0

[tulip thicket]

big fish

[scenic leaf]

Dejen el spam pe

[still sundial]

LOL

[obsidian canopy]

RAHHHHH

[ripe elm]

whhhyyyyyyyyyyyy

[agile stream]

😭

[torpid oxide]

AHHHHHHH

[brazen ice]

why was I pinged

[sharp wasp]

Oh no

[jade topaz]

brazilian ezzzzzzzzzzzzz

[reef vigil]

why did I get a ping?

[inland plover]

AHHAHAHAHA

[stark ore]

:vibe:

[civic wagon]

Nice one dan

[inland fossil]

Lol calm

[proud valley]

[humble iris]

I’m just trying to buy shit lmao

[twin rivet]

Bro pinged everyone

[gray belfry]

AAAAAAA

[void cypress]

https://tenor.com/view/ping-me-one-more-time-gif-4142606935083504117

[obsidian canopy]

RAAHHHHHH

[fickle saddle]

чобля\

[minor warren]

what in tarnation has dan started

[restive condor]

Sorry about that 😅

[untold vine]

DAN!

[zenith dune]

😆

[upper oar]

Why

[flint plank]

a

[cedar river]

erm calm down everyone

[lethal vigil]

uh

[cobalt panther]

[ripe elm]

stopppppppppppp

[jade topaz]

What the flip

[devout reef]

lol

[sharp wasp]

Oh nononono

[whole narwhal]

Ping ping

[knotty tangle]

whats going on!?!?!?!?!?!?!?!!?!??!?!!?!?

[brazen ice]

why was I pinged

[olive zephyr]

Fooliooo

[wild vapor]

@wraith coyote hllo

[vital rivet]

i like dyno

[spiral cipher]

@restive condor fucked up :kek

[subtle parrot]

wtf

[flint plank]

aaaaaaaaaaaaaaaa

[teal kestrel]

🤡

[ripe elm]

pleaaaaaaaaassssssssee noo

[full oracle]

😴

[obsidian canopy]

RAHHHHHHHHHHHH

[untold vine]

oh my god

[jade topaz]

aaaqsw

[dim haven]

Ez

[gray belfry]

LOOOOOL WHAT IS GOING ONN

[heavy quarry]

i have been pinged

[brazen ice]

why was I pingd

[loud cargo]

REEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE

[vast pier]

someones getting demoted

[tawny vigil]

omfg

[torpid oxide]

Djeicififckq

[jade topaz]

qs

[ripe elm]

ahhhhhhhHHHH

[still sundial]

help

[winter mirage]

ashjdgashjdgashjù

[tulip thicket]

*implements slow mode

[obsidian canopy]

LETS GOOOOO

[subtle parrot]

who pinged everyone

[jade topaz]

brazilian ezzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz,

[tight grail]

@restive condor

[jade topaz]

Who pinged me

[solid quartz]

sigh

[soft kettle]

!!!

[fiery tangle]

🍆

[obsidian canopy]

RAHHHHHHH

[patent light]

How are you?

[willow quiver]

@restive condor

[jade topaz]

[brazen veldt]

it happens lol

[round crow]

Its time

[jade topaz]

https://tenor.com/view/ichiban-ichiban-kasuga-yakuza-kiryu-kazuma-yakuza-like-a-dragon-gif-10459780016552321868

[scarlet scaffold]

don't mention pleas

[violet laurel]

DEMOTION INCOMING

[brazen ice]

BLOCK THE CHANNEL

[gray belfry]

🇧🇷 HELLO

[tawny vigil]

someone cooked here

[somber epoch]

Hahahahahhaa

[brazen ice]

BLOCK THE CHANNEL

[cedar river]

@restive condor erm

[knotty tangle]

WHY ARE YOU GAY

[obsidian canopy]

https://tenor.com/view/gwimbly-cameo-smiling-friends-adult-swim-cartoon-gif-7205310610630159284

[civic moss]

@restive condor

[jagged bobcat]

https://tenor.com/view/ponasenkov-понасенков-танец-маэстро-dance-gif-15552324

[upbeat gate]

please stop.

[gray belfry]

brazilliannnnnnnnnnnnnnn

[stark ore]

rip dan

[west cosmos]

@restive condor booo

[dark tartan]

YABBA DABBA DOOOOOOOOOOO

[tawny vigil]

https://media.discordapp.net/attachments/652533455099396107/979491231417634887/adolf_hitler_is_typing.gif

[proud valley]

[jade topaz]

Ermm what the sigma

[spiral cipher]

😂 prob gnna want to lock the channel for a bit

[subtle parrot]

lmao what is happening

[torpid oxide]

Cjajfnfkrkw

[soft kettle]

https://tenor.com/view/ping-cat-ping-pong-gif-27640459

[jade topaz]

BRAZIL RAPA

[jade topaz]

WHAT DID YOU DO DAN

womp womp

[round crow]

I need some tickets

[split dove]

lmao

[olive zephyr]

I am wonderful bro, especially the nice channel we chose to talk in. Hbu?

[cedar topaz]

?

[fringe drum]

https://cdn.discordapp.com/attachments/806276324297539586/1135267345649111170/NixonLiberals.gif

[brazen veldt]

cmon yall it's just an everyone ping

[still sundial]

help

[timid quartz]

wtf is this

[untold vine]

LMAO

[willow quiver]

what the fuck dan

[magic bridge]

https://media.discordapp.net/attachments/887279988922023936/1001927452353896580/ezgif-5-43ee149553.gif

[solid stream]

The real question is why do you have permissions to do that..

[fiery tangle]

incoming spam

[floral saffron]

i'm here for the pot roast

[patent light]

Same I love how active it is

[sweet horizon]

L

[vital rivet]

• guy

[somber epoch]

https://media.discordapp.net/attachments/738144471081943192/1134229760994705468/ezgif-3-2210468e28.gif

[cedar plaza]

Who did an everyone ping?

[civic relic]

classic dan

[jade topaz]

great

[clear jetty]

huh

[limpid vault]

https://tenor.com/view/que-gif-27530657

[stray sparrow]

P I N G

[haughty jetty]

The full support of the community. Nice

[strange dune]

LMAO

[kindred latch]

https://tenor.com/view/momotaros-ping-gif-22150814

[waxen locust]

dd

[wind rune]

https://tenor.com/view/april-fools-joke-dog-its-fine-this-is-not-gif-1750056094467610487

[lament brook]

https://tenor.com/view/rip-coffin-black-ghana-celebrating-gif-16743302

[fickle saddle]

дайте блич посмотреть суки\

[humble path]

you play as a street thug named Roland

[inland plover]

https://tenor.com/view/kok-cat-gif-25438805

[woven raptor]

https://tenor.com/view/you-gif-25833251

[reef vigil]

https://tenor.com/view/powerslap-slap-ko-knockout-slap-huge-slap-big-slap-gif-7471918422486227772

[round falcon]

Nice one Dan, ahah

[torpid vector]

what did yall do 🙏

[misty torrent]

?

[shut bolt]

Not anymore

[severe path]

[merry palm]

Happens

[nimble geode]

[rancid patio]

Womp wonp

[gray belfry]

demote dan >:]

[grand aspen]

Bro just summoned the whole of discord

[obsidian canopy]

https://tenor.com/view/goodmorningstreaks-gms-riamu-riamu-yumemi-yamu-gif-22061446

[jagged bobcat]

https://tenor.com/view/ponasenkov-genius-eugene-tenor-emotions-gif-26577084

[civic moss]

never using ticket tool ever again smg my head

[stray quest]

Where am I?

[tawny vigil]

https://tenor.com/view/fat-kid-gif-21396004

[plucky zodiac]

https://tenor.com/view/stan-loona-loona-heart-locket-loona-heart-locket-chuu-gif-20500865

[timid quartz]

why do i have a long cooldown

[main vault]

[fluid estuary]

https://tenor.com/view/suhdude-gif-4907919

[daring otter]

Who pinged

[stark brook]

Uwu

[patent light]

Poor Dan it’s just an everyone ping it’s not that deep guys 😭 Dan feels bad enough, mistakes happen.

[broken cairn]

here's the ping for everyone asking

[clear jetty]

whagt who pinged what the fck wshy is there a damn spam ong a whole damn 1 minute coold down? jfc jesussssssssssss this is taking to long very womp womp 0-0 4,3,2,1,0

[magic bridge]

ty for all the gifs straight into my favs

[jade topaz]

[fiery tangle]

https://tenor.com/view/brooklyn-nine-nine-terry-jeffords-why-b99-brooklyn99-gif-21715381

[jade topaz]

https://tenor.com/view/skibidi-toilet-spiderman-skibidi-gif-11268458470528183028

[ripe elm]

does someone still needs help

[twin rivet]

It was @member ping

[stray sparrow]

https://tenor.com/view/suisse-switzerland-nati-football-world-cup-gif-12074593

[kindred latch]

dan is cancelled

[next patrol]

who tf pinged

[brave crane]

https://tenor.com/view/badlands-badlandschugs-water-chugs-ocean-gif-21173870

[dark tartan]

https://tenor.com/view/thiago-alcantara-thiago-liverpool-porto-gif-23903463

[mighty swan]

https://tenor.com/view/tag-gif-13161012535429590073

[humble path]

https://cdn.discordapp.com/attachments/1220818862585417869/1233486198102818952/attachment.gif

[misty torrent]

https://tenor.com/view/playboi-carti-ai-dance-2024-music-gif-10363351855146879786

[nocturne sun]

hey @restive condor thanks for the ping lmao <3

[iron night]

Gave +1 Rep to @restive condor (current: #7 - 535)

[kind ginkgo]

😮😮😮

[untold vine]

thanks Dan

[floral saffron]

he dropped a pen infront of rowan

[vale parcel]

if they have perms to do the ping, I hope they have perms to like close the channel for a while 😭

[spiral cipher]

Thanks @restive condor

[iron night]

Gave +1 Rep to @restive condor (current: #7 - 536)

[wanton sigil]

who pinged

[still sundial]

thanks @restive condor

[civic moss]

https://tenor.com/view/fennec-fox-gif-26493535

[jade topaz]

hey @restive condor thanks for the ping

[iron night]

Gave +1 Rep to @restive condor (current: #7 - 537)

[ebon solar]

[merry halo]

@restive condor

[compact forge]

hi, why when user create a new ticket he can't write??

[main vault]

thx @restive condor

[gray belfry]

https://media.discordapp.net/attachments/652533455099396107/979491231417634887/adolf_hitler_is_typing.gif who sent thisssss

[iron night]

Gave +1 Rep to @restive condor (current: #7 - 538)

[eager gyro]

Daaaamn

[hidden tundra]

Bro dont send smth like that in here @shut bolt

[clear jetty]

thanks @restive condor

[iron night]

Gave +1 Rep to @restive condor (current: #7 - 539)

[magic bridge]

hey @restive condor, thanks for pinging :) have some posreps

[iron night]

Gave +1 Rep to @restive condor (current: #7 - 540)

[ripe elm]

thanks @restive condor

[iron night]

Gave +1 Rep to @restive condor (current: #7 - 541)

[dreamy geyser]

lol

[kindred latch]

@restive condor legend

[stray sparrow]

thanks @restive condor

[iron night]

Gave +1 Rep to @restive condor (current: #7 - 542)

[humble path]

thanks @restive condor

[iron night]

Gave +1 Rep to @restive condor (current: #7 - 543)

[jade topaz]

thanks @restive condor

[iron night]

Gave +1 Rep to @restive condor (current: #7 - 544)

[reef vigil]

to be fair, if you are going to ping a LARGE number of people, it usually gives you a warning too xD ahah

[grand aspen]

thanks @restive condor

[iron night]

Gave +1 Rep to @restive condor (current: #7 - 545)

[patent light]

Rep farm though, Dan don’t beat yourself up too much accidents happen

[compact zinc]

thanks @restive condor i guess

[iron night]

Gave +1 Rep to @restive condor (current: #7 - 546)

[kind ginkgo]

@restive condor thanks

[iron night]

Gave +1 Rep to @restive condor (current: #7 - 547)

[untold vine]

thanks @restive condor

[iron night]

Gave +1 Rep to @restive condor (current: #7 - 548)

[mossy tundra]

[nocturne sun]

lmao

[edgy oak]

?

[spiral cipher]

This is hilarious lmao

[jade topaz]

thanks @restive condor

[iron night]

Gave +1 Rep to @restive condor (current: #6 - 549)

[jade topaz]

thanks @restive condor

[iron night]

Gave +1 Rep to @restive condor (current: #6 - 550)

[restive condor]

Sorry everyone 😅

[still sundial]

thanks @restive condor

[twin rivet]

Np 🙂

[wicked spire]

We all get pinged and then spammed with toxic crap? The hell is wrong with you lot? Grow up.

[limpid vault]

https://tenor.com/view/ping-command-league-of-legends-lol-gif-23818523

[jade topaz]

:lmao:

[blissful ridge]

who pinged

[main vault]

yay #6

[eager gyro]

Chaos ensues

[vale parcel]

accidents happen, you're good ♥️

[shut bolt]

You are getting a hella lot of rep just for that lmfao

[clear jetty]

jesus 0-0

[stray skiff]

Who pinged me

[gray belfry]

thanks @restive condor

[iron night]

Gave +1 Rep to @restive condor (current: #6 - 551)

[wanton sigil]

@restive condor thanks for chaos

[iron night]

Gave +1 Rep to @restive condor (current: #6 - 552)

[sweet wedge]

No worries lol. People are feral.

[merry tide]

thanks @restive condor appreciate the info

[iron night]

Gave +1 Rep to @restive condor (current: #6 - 553)

[shut bolt]

thanks for the heads up

[iron night]

Gave +1 Rep to @hidden tundra (current: #133 - 4)

[magic bridge]

PROMOTE DAN! He CLEARLY earned it

[dreamy geyser]

thanks @restive condor

[iron night]

Gave +1 Rep to @restive condor (current: #6 - 554)

[kindred latch]

Make @restive condor president

[sharp hare]

Thanks @restive condor

[iron night]

Gave +1 Rep to @restive condor (current: #6 - 555)

[deep osprey]

thanks @restive condor

[iron night]

Gave +1 Rep to @restive condor (current: #6 - 556)

[reef vigil]

Just for the record, I am not mad at all, Just saw a ping, and thought it might be something important and didnt wanna miss it xD aha lmao