#unofficial-troubleshooting

1 messages · Page 57 of 1

trim sinew
#

I just finished downloading Division 2 on Epic Games Store and when I click "Launch" it goes to "Running" for 4 seconds then back to "Launch" what's wrong with it?

#

Repairing EAC and going through services doesn't help

sinful pumice
#

Happens to me often, too. I'm in Asia as well, just head to the social menu like mentioned and you'll find that option to find a better server although only when your internet is lagging, yes.

quasi tiger
#

I have Division 2 on Epic Games store, and the PTS isn't showing up for me on Ubisoft Connect, anyone know why?

dire phoenix
#

Same ownership but it did showup on ubi for me

#

Also u don't need to use epic once u linked it to ubi

dire phoenix
#

Decrease fps limit and lock it

lofty heart
#

Anyone know how to make the PTS appear on UPlay? I've tried restarting and relogging, doesn't fix

pine vault
lofty heart
#

It's not listed, only the normal Division 2 is there

#

Under free games, theres division 2 trial

warped moat
#

Anyone else having problems finding the PTS in the store page, my friend is struggling and I have tried everything.

worn yarrow
#

@warped moat Connect > Games > My Games.
enjoy

warped moat
worn yarrow
#

Odd, try getting them to restart.

hardy cosmos
#

Anyone crashing like crazy as of today? I can't even move without crashing and game takes forever to load

finite latch
#

Yeah I have been as well

#

It took me over 10 minutes to just get in the game. and if I go out of the tab instant crash no matter what. Restarted my pc around 13 times now. And re-installed the game all together. I've been tryna fix it for the past 5 hours now and so far no luck. Division 1
Day 2.

tepid bloom
#

Hi, I am struggling to activate Hunters. Nothing is available to interact with. Is there something I am doing wrong? I am aware that some only work at night but it does not make any difference.

hollow zenith
#

what hunter are you doing

tepid bloom
#

I was looking at a few. Weirdo & Drama, Carbon, Neurotic, Trip, Lucky, Veil & Paranoid. Death, Phantom, Cross & Diamond was the only one I was able to activate but in someone elses game.

hollow zenith
#

have you already killed them before?

tepid bloom
#

Yes, I have done them all. Was trying to help someone else today.

hollow zenith
#

thats why

#

once you kill a hunter, it cant be summoned again

#

thats why it only worked in another world

tepid bloom
#

We tried the same in his game, he has not done them before and we still had the same problem.

hollow zenith
#

that i have no clue about

tepid bloom
#

Thanks @hollow zenith , was hoping someone might have an idea what I am doing wrong 🙂

elder bluff
#

I am having continuing troubles with accessing the PTS. I still do not see it in my library and the plethora of solutions I have tried has not yielded results

#

Is anybody else still not seeing itt even after restarting, logging in and out, and messing with account stuff?

spiral swan
#

Guys ive been playing div 2 for about 4 weeks now but recently ive started having stutters and my game sometimes goes to windowed mode and freezes

#

is there any fix i can try ?

blissful fox
#

my seasons page looks like this

#

and I can't access it to collect rewards

blissful fox
#

I also can't activate global event

#

nvm fixed lmao

#

weird bug

shrewd plover
#

when's the frozen black windowed mode problem getting fixed?

#

it's been happening since last year

glass nymph
#

misson for decoy skill is already done where is the skill ? why dont i have it ?

hollow zenith
#

You should have grabbed it at the end of the Tombs mission.

glass nymph
#

okay some one gave me half info now ao i see the skills but i cannot unlock them ? is there a limit to how many i can have ?

hollow zenith
#

You can only equip 2 skills at a time, but you can have all unlocked.

glass nymph
#

okay yeah soo im locked out i guess

#

i cant use trap or decoy no skill unlocks to use got the others

hollow zenith
#

Thats.. very weird, mind sending me a picture?

glass nymph
#

sent in pm

candid pine
#

I'm playing with my friend and i'm the host but for some reason the mission still shows up blue but says replay. could somebody tell me why if they know.

silk kettle
#

Can someone help me out.

#

Can't get the game to start. Black screen right after pressing play.

humble oracle
#

exit and restart Connect, if that doesn't work try verifying files, then try setting EAC, Connect and the game exe files to run as admin

silk kettle
#

Done everything listed there. Currently reinstalling.

silk kettle
#

Reinstalling didn't fix the issue.

#

No idea what to try next.

#

How do I turn HDR off in the documents?

river trench
#

does anyone know what 'happens' after approx 5 minutes of playing. eg. stat update, syncing, caching, something/anything 'significant' ... since my game crashes around that point (haven't timed it exactly but it's approx 5' into gameplay) - this is even after cache removal, driver updates & rollbacks, dx11/12, various gfx tweaking etc etc etc ... but the 5' seems to be pretty consistent...
last few days have been infuriating, 5-7 crashes after ~5', starting sometimes after 1-2 ish hours of gameplay, tonight almost immediately...
"Display driver nvlddmkm stopped responding and has successfully recovered." is always associated with the crashes.
OK, scrap that, crash after 2 mins now...literally unplayable 😦

river trench
heady kraken
gray lark
#

Hmmm, I don't see any clan invites in my inbox after receiving them. The orange market shows up but no invites available. Also have the setting to receive invites from anyone on. Is this something that's happened before or is this a one off?

river trench
#

is there a way to play div2 without the connect launcher?

hollow zenith
#

buy a console

river trench
#

genius

#

bet you think homeless people should 'like, just buy a house' too

hollow zenith
#

you asked if there was any way to play division 2 without having to use Ubiconnect's launcher. The only way to do that is by using a console.

fallen quarry
#

Did anyone ever figure out how to fix the issue of the game suddenly freezing and just never coming unfroze (If im in full screen it swaps to windowed mode then locks up) I had this problem with a 750ti, swapped to 970 to no avail, just swapped to 2060 tonight and still does it.

remote knoll
#

It's not about your hardware, it's the game ifself. Have couple of dudes with high-end systems - keep freezing as well

fallen quarry
#

I really want to play the game but i cant figure out to fix this. Is there a list of things to try?(i've been through quite a bit that i found on google)

heady kraken
#

@fallen quarry scroll up abit further. there’s a long post for things you can try. but there’s no guarantee you won’t have any crashes. they only can prolong the duration of the crashes.

shrewd skiff
#

we done finishing the summit 100 floors

#

cant get the exotich chache by any chance tried everything i know

#

i suppose its going to be delivered in 1-7 business days

agile mortar
#

I have pc gaming gtx 1660 super gigabyte amd ryzen 5 3600 16 gb ram I have lag games

silk garden
#

you should have gotten the exotic for 30 floors of summit weekly project

#

you dont get an exotic cache for doing all 100 floors apart from the 30 floors weekly

#

you should however get the ridgeways project

#

if you collected all the chests on the way up

#

and got the relevant parts out of them

sinful pumice
#

Consoles FTW!

#

👻

silk garden
#

The Xbox does. And I discovered that if you run connect and then launch the game without quitting the app first, the game will crash, even on xbox

#

The game and ubi connect should not be run together

sinful pumice
#

I use it on my phone.

tidal urchin
# silk garden The game and ubi connect **should not** be run together

It used to be that games were on floppy disc then moved to CDs. People could just make a copy. With the evolution of gaming I think using launchers helps them control piracy a lot more. I don't know how you could pirate this game, but I agree these should not be used together. It just causes problems, but I guess it gives them warm fuzzys in terms of protection.

limber compass
#

So Termite from the Manhunt bounties tells me I need one more control point to be captured. However, I don't see any indicators of a control point capture. They're all on friendly teams. Honestly I don't know what to do and I'm trying to not reset the entire manhunt.

lyric obsidian
limber compass
lyric obsidian
#

Is it the specific zone control points or any? 2 different objectives.

#

Any= any CP in the game or in said zone.
Specific= just that, only the one it says.

limber compass
#

It says "3/4 Control Points" in East mall.

lyric obsidian
#

Okay that's the any, so doesn't need to be yellow

limber compass
#

I just captured a control point a minute ago. It didn't update the investigation.

lyric obsidian
#

Oh wait.. you need to find the last one

#

Go exploring in that zone

limber compass
#

Roger that.

#

Investigation updated. Thank you!

lyric obsidian
#

👍

hushed kernel
#

guys, does any of you had the issue when there is no haven weekly project in projects tab despite completing wony long time ago?

#

and as for the tactical assesment items? does they drop only form bounty targets? i know they don't in CP and in DZ, so just wondering where i can farm it, not counting crafting ofc...

lyric obsidian
#

re the tactical assessment: select the resource in your resource tab and it will tell you were it drops. goes for all resources.

hushed kernel
#

i did, that's the thing, lets say, true sons, the description is - from true sons bosses, and from cashes from summit etc. but the first part of descriptions states form bosses, I've killed true sons bosses in CPs and DZ and no assessment items, so I've begin to wonder...

lyric obsidian
#

the tactical assessment are mission bosses only (for the bosses)

hushed kernel
#

ok, that would explain everything, thanks

humble oracle
# limber compass It says "3/4 Control Points" in East mall.

and you can definitely see all 4 points in east mall? (They're lined up in a row left to right). I know the far left (subway station) one has been a bit weird, the last time I went to get it it wasn't actually being defended and was White on the map instead of Green or Red (which made it easier, just run in and fire the flare from the centre area and defeat the one stage)

limber compass
#

Didn’t do a SHD side mission which prevented me from getting the control point unlocked. Once I finished it, it let me capture it again and my problem was fixed.

spice crater
#

How can i stop this incessant crashing in D2?

silk garden
#

ubisoft connect is the launcher yeah? so make sure that after the game launches, its not still running on your taskbar or in the background

humble oracle
#

that'll prob only work on xbox though, pretty sure if you kill the Connect process on PC it'll just stop the game from working

#

there are lots of suggestions to reduce crashes on PC, but none of them are guaranteed to work for everyone

carmine rapids
#

^yea it'll close D2 on PC if you exit Ubi Connect

tight mango
#

Blz fix these issues I get every 15 min game crash D2

halcyon charm
#

crashes still unfixed i assume?

strange sapphire
heady kraken
#

it won't get fixed

strange sapphire
#

Classic Ubisoft :(

molten mason
#

yes lemon for me too game crash and not restart ubi not play at game and ubi love tcheater

thorn wasp
#

why does the game constantly crash bro tf

#

cant finish a mission without having to restart because of crashes

solemn obsidian
#

matchmaking is taking forever i restart pc logout and everything any1 know what going on? D2

lyric obsidian
#

Multiple reasons, but it's working correctly

#

Poor mission, low difficulty, bad target loot, xyz

solemn obsidian
#

how bout going to backup sum1 else usually its instant or fairly quick but its taking bout 10+min per others can join me just fine though

lyric obsidian
#

Hu? Well same reasons apply

humble oracle
#

When there's a GE on it will also affect it, the game tries to match you with players who also have it turned on/off same as you

worn yarrow
#

There is also the "matchmaking bug" as we like to call it.
If you go into "Social" and see a wi-fi symbol, restart/relog div2 until it's gone.

odd prawn
#

returning player.. i keep crashing

soft oracle
#

I wonder, do HDR prevents photomode from working properly? Any screenshot I take is completely black

pine vault
soft oracle
#

Ty!

worn yarrow
#

@mental tiger Try having your Task Manager open while the game is, see what's going on.

mental tiger
#

with a stream open or without?

worn yarrow
#

Might as well try every combo, the problem won't go away until you fix it.

mental tiger
#

ok i see that my gpu usage is hitting the 100% at times

#

cpu is pretty much at 60% and ram at 70%

#

without a stream open

#

with a stream open it is cpu 90% ram 80% and gpu hitting 100% sometimes

#

this is very weird because i play much cpu heavyer games and i can play them with a stream open without any problems

worn yarrow
#

Before anything else, try turning DirectX 12 off, and tweaking your other settings lower.

mental tiger
#

ok so with these changes cpu and gpu are hitting 99 to 100% sometimes but the game runs smooth and the streams dont lag anymore as far as i can tell

#

so dx12 is the impostor

#

thank you very much! 😄

lapis shale
#

Heya peeps! 👋
Im trying to clear Luna`s Manhunt missions but im currently bugged. The control points arent showing up for me after changing world tiers, relaunching the game and restarting my laptop. is there a way to fix this issue?

green swift
lapis shale
#

i`ll send you a screenshot

lapis shale
#

issue solved. Thank you for the help 😄

flint egret
#

anyone else having new issues of significant frame rate loss when hit by a status effect?

neat cloak
#

Why i never get green drops in iron horse?

hollow zenith
#

did you already run it this week

#

are you doing discovery

desert nexus
#

so why does the game run perfectly fine.. but after you reboot , it kicks u back to desktop .. and your in no way able to get in runnning .. and why is this still an issue.. among many after 3 fkkk years.. have to reinstall the game completely to get it running ,, done system restore , done driver nuke.. and same shits happening in virtual machine.. so .. did not change anything other than play ,, then close down game the normal way ,, then reboot machine,, then game fukkt.

placid sierra
#

game keeps freezing and crashing anyone knows?

vale crow
#

did the servers go on lunch break shits disconnecting

rich jacinth
#

are people still having issues connecting? the game won't even load up for me. I'll click play and the anti-cheat pop-up will show but after that it just stops trying to load and "play" button goes clickable again

brazen trout
#

im having more and more unresponsiveness from the game out of the blue no matter what i do it still happens

rugged fractal
#

well nice to see its consistant now ubisoft connect shit the bed

full magnet
#

I was playing the game earlier and was getting crashes every 30 minutes or so, so after the 3rd crash (Never had game crashes before today) I verified files, it said I had numerous corrupted files so it redownloaded the game and now I am stuck in this loop of not being able to install.

rugged fractal
#

now

solar aurora
#

are online services down? I just reinstalled due to frequent crashes and now I keep getting MIKE-1 errors

errant sapphire
#

Is anyone playing through GEFORCE NOW with no crashes?

lofty heart
#

Already checked it

#

I'm not saying the game's hopeless with it before trying solutions; I did a lot to try to make the game work

#

So obviously written by a bot or just copy and pasted from another game since it's telling you to verify files on Steam

#

That too

#

These solution articles basically have the same format as many others

#

"Solve [game] crash on Windows 10"
"step 1: lower graphic"
"step 2 : betor puter"

worn yarrow
#

Malware Bytes is still free, however a lot of features have been stripped out until you pay.

#

The Free version is fine as long as you just need it for basic stuff.

lofty heart
#

or just use Windows Defender Quick Scan 🤪

#

that was a joke

worn yarrow
#

The base Windows one is genuinely not that bad, as long as you're smart with what you click online.

cyan gull
#

AdBlock, Malwarebytes and Windows defender should be enough. Just don't click/install shady shit

#

Disable pop-ups, also Brave is great

tardy coyote
#

I am assuming there is a maintenance at the moment. Even though there is no word of it in the server status channel.

hollow zenith
#

Yeah, it happens.

#

It was announced on twitter but not here.

tardy coyote
#

Ok thanks.

cyan kiln
#

is there anything that would make a ubisoft account offline and not connect?

worn yarrow
#

@cyan kiln Obvious question but it needs to be asked:
Are you in Offline mode on Ubi-Connect?

meager dew
#

hey guys, i have a problem here, i have a bounty where i have to take down 3 targets in one area

#

i found 2 of those but the 3rd never show up

#

i'm in the area where he should appear

#

but he doesnt spawn

#

Hierophant Front North, i got the Fool and the Vow, the third one named the Harbinger doesnt spawn

humble oracle
#

What's the bounty area? Sometimes they don't spawn in the marked area itself but from a spawn point nearby

unkempt scaffold
#

What do I need to do to take over an inactive clan?

  • Current Commander has been offline for over 120 days.
  • I have logged in and done content daily for over a month.
  • I am the only active member of the clan.
remote knoll
#

Leave it and join the active one

neat dew
#

i cant seem to load up the game, i get to select character press continue then i get the crash report been happening for couple of days now. all drivers are up to date and what not, and files have been verified couple times and full re install aswell has anyone else had this problem or know of it many thanks

primal gust
#

Anyone on ps5 getting right controller stick jerkiness and jumping? Tried everything with tv setting game settings multiple settings of dead zones you name it I’ve tried it, it’s killing my aim and the game man

#

It’s like drift but it’s jumpy and jerky

sly geyser
#

I did the 4 shields in the division 1 and got nothing in the division 2... what's the problem?

humble oracle
#

They don't work that way any more (since Ubisoft Connect changed to Uplay) @sly geyser

severe dawn
# primal gust Anyone on ps5 getting right controller stick jerkiness and jumping? Tried everyt...

That might be grit, bits and not nice things inside your controller, interfering with the module. I have the same issue with my xbox controller. luckily, it's a see through light up one so i can see what's in. unluckily, there is a lot of crap inside. You'd be amazed about what gets inside a controller lol. I know 2 fixes for xbox controllers but i think they should work the same way with ps controllers. if you're willing to try, do it at your own risk or watch a video of someone doing it themselves. I don't want to take responsibility for any damages.

First method is applying rubbing alcohol with a cotton swab to the base of the sticks, if they are easily accessible. You'll wanna not apply a lot. It should NOT be dripping from the swab.

Second method is taking it apart and removing whatever foreign items you find inside. Personally, this one seems less likely to cause damage and correct me if i'm wrong but I think doing this invalidates the warranty or something. idk i'm not a technician.

anyway i hope this somewhat helps you

sly geyser
humble oracle
#

not the shield rewards, it's too late for that now

sly geyser
#

dang

#

i worked hard to get those and i was hoping to get a reward

strange sentinel
#

anyone getting bravo 09 on xbox?

runic siren
#

had clan disbanded overnight, apart from twitter anyone know how to contact a Dev?

humble oracle
runic siren
#

also the ubisoft connect app has a link to support, AI and the the drop down issue menus are a chore though.

runic siren
#

ok so deleted clans are not recoverable. 3 years of sofa time and clan progress lost.

sharp maple
#

Hey ya'll, sorry if this isnt the right place for this question, but I have a friend who's tried to purchase the division 2 while it's on its current sale, and keeps getting failed payment responses, along with "contact your bank". Well... he's made other payments with his card, and his bank has no idea what the issue is (plenty of money in his account), so I have to assume it's a Ubisoft Connect issue. Any input on this? anyone else have the same issue?

copper mica
#

Does anyone know how to fix ingame VC and proxy chat in div1 on Xbox?

iron plume
#

Nvm, fixed it

unborn relic
#

Is there some crash logs created by the game or is all we got some generic non-info thing from windows event log?

river trench
# unborn relic Is there some crash logs created by the game or is all we got some generic non-i...

IF you get the game crashed dialog, before submitting the crash report, you can copy the breport file from ~\AppData\Local\Temp\Ubisoft\ before it gets deleted (when crash report submitted) - gl trying to open this tho, ubisoft have provided zero assistance with it;
If you don't get the dialog, event log is the best bet but it usually revolves around 'nvlddmkm ' stopping/restarting & not much more unless you get something more specific; gl

flint egret
#

are you guys getting rewards from seasons after finishing it the first time?

lone tundra
#

my game keeps freezing every once in a while

#

nno error it just...freezes up

#

i play a multitude of other games, and none of these have the issue.
(MH:World, MH:Rise, FF XIV, Space Engineers, Tiny Tina's Wonderlands, Sea of Thieves, Far Cry 5, Skrim, GR: Breakpoint are all games i've played in recent times)

hazy ferry
#

someone please set the delta-05 interval FEATURE to 1 hour someone updated the game to have delta-05 intervals to 1 min and crash intervals to 10 mins

#

atleast let us upgrade atleast one weapon per crash or disconnect

lyric obsidian
#

@river trench dont ping the devs, re-read the rules.

river trench
#

that wasnt a ping as theres no user with that name

lyric obsidian
#

its a tag......

river trench
#

and... nobody would get pinged by it

lyric obsidian
#

see above ^^

simple rain
#

after extraction we stuck %100 loadinng screen

edgy zodiac
#

so my game is crashing during any control point

#

constantly

long flare
#

Hey everyone , anyone face issue cant get the twitch drops
i unlinked and linked again still not shows inside the game

humble oracle
#

interesting bug just now: answered a call for backup and played with another agen for a bit, after a while realised I wasn't seeing any loot, any enemy health bars, or any button prompts (eg 'press F to open')

#

other than that, it all worked fine though

steel inlet
#

Constantly disconnecting, Delta 03 error shown. any fix?

lofty heart
#

is it me or the game's disconnecting and freezing??

#

or goes into not responding and just stays like it??

proven radish
#

Anyone stuck at 100% loading screen when exiting countdown? It happens every single run

marsh hearth
#

same

remote knoll
#

Just wait when "Esc" button will be active and you'll be loaded back to your BoO

proven radish
tight mango
#

Hello guys, I need a help after the update the game won't start it's gave me this message ( Unrecognized game client. cannot continue) ,(“Unknown file version (the division 2.exe)” so I search for a fix and I find one after (verify files many time and changing the game location 2 times) I go the install folder, and delete the “certificates” folder in easy anti cheat folder, the game started after this but crashed 2 times and now it's just black screen and the game close

river trench
#

it looks like the bundled directx with div2 could be the cause of the constant crashes - (or at least 1 maybe...) - trying to fix div2 this afternoon & RL starts crashing tonight with directx errors (it never normally crashes), reinstalled directx from ms & RL is fine, div2 however ..... [might be useful to someone...]

cold relic
#

Doesn't look like random crashing is resolved with this new update

lofty heart
#

What is wrong with my game? I play for about half an hour to an hour and it backs out of the game automatically.Then says not responding and I have to use task manager to close it. I have no idea what I am doing wrong. Tried Direct X12 and 11 still same thing.

cold relic
#

Also this has been happening for a while now not just from the update

lofty heart
#

Like I can barely do one full mission on pc. Guess I'll wait for them to fix it. In the meantime I'll play on playstation 5.

hidden willow
#

Good night, Division Support does anyone know where I post about a drop problem on twitch, nothing appeared for me in game. what to do in these cases? PCgame i play

frosty isle
#

Fixed most of my Division 2 problems by using direct x 11 and not 12. Went from crashing a lot to crashing almost never.

remote knoll
remote knoll
#

So there aren't reconfiguring blueprints for Catharsis, Dread Edict and Bluescreen. Glitch?

sinful bluff
#

using directX11, RTX 2060 Super, 16 GB RAM, Core i7 9700, game keeps crashing, any idea why?

safe hinge
#

while loading, gets stuck on 9% and then gives the Mike or Delta error (can't remember now)

tight mango
simple rain
#

cant complete bounty always crash

grizzled ore
#

I was in game this morning it crashed me out three times then fourth time everything went slow and my group got kicked out of District Union back to the start area. All these new additions to the game but its the same old server dc's and crashes that are ruining an awesome game

regal oxide
#

Can't buy Premium Credits (Error - The store is empty). Is it a known issue or just me?

tight mango
#

I try every method to fix this issue (Unrecognized game client. cannot continue) ,(Unknown file version (TheDivision2.exe) it's the same I can't open the game it was working just fine before the update I was playing at night after the update it's keep show me this error

simple rain
#

cant unluck data

ı take key but it doesnt show now

anyone know

how fix

glass parcel
#

anyone know how to fix the loading screen glitch after the new 8man activity?

reef river
#

Having an issue where I took down Castillo in another player's world and handed over the key to Kelso before returning to my world. Now when I go to Kelso in my white house, she's still asking for Key 1 and I can't give it to her. Any advice beyond resetting my manhunt?

grizzled ore
#

okay so M for Map / MANHUNT / G to reset Manhunt !!!!! its across the bottom

silent tulip
#

The game is so unplayable with constant crashes

lofty heart
wind pelican
#

Did we get an answer on why some of us are experiencing lag tastic servers at times. I never had this issue before I took a break x.x

rigid latch
#

is there a fix for being stuck at 100% loading screen when exiting countdown? It happens every single run if you take the heli

heady kraken
#

press and hold escape

ripe fiber
#

anyone having an issue with FPS Dropping in Menus? i even turned my settings to the lowest and its still stuttering

#

ever since the update its just been lagging like crazy in menus

feral cliff
#

Every time when nvidia comes with an new update division 2 becomes a crashfest every 20 mins. Who has the same issues ??

pure niche
#

Oh my jesus... the constant crashing...

#

This new update has turned the game performance into a dumpster fire full of used adult diapers.

ripe fiber
#

I literally have to play the game in Windowed because of the FPS drops in menus, and i hate it cause in Windowed it Flickers slightly

dim vine
#

any reason the game is suddenly taking like 5 mins to boot

reef river
north badger
#

i am unable to link my account with epic it doesnt let me keep going with process ive changed my password 6 times and it tells me error and then i do the process over again doesnt work. i also switch both apps to run as administrator and nothing has change i just want to play the game

sinful pumice
#

Does anyone know how to set up 2FA for PSN?

#

I got locked out of my previous account and there's no confirmation but apparently I might have been hacked so I'm trying to avoid that with my new account. Please help.

#

Okay I found it, nevermind. Thanks. 🤙🏻

worn yarrow
#

@sinful pumice Ubi-Support should be able to help you with a stolen account, as long as you're able to prove said account was yours in the first place.
I've gone through it myself back in div1.

sinful pumice
#

Yeah I managed to send an email to them so let's see what happens. Thanks for your continued support.

#

I guess, lesson learnt.

plush tusk
#

this just random

strange sapphire
crisp raven
#

is ubi aware that when inspecting other peoples gears or expertise or proficiency levels, you see your own levels on their gear?

also, after the update I am unable to promote clan members to agents, instead i can only promote them to lieutenants, anyone encountered this?

plush tusk
#

Anyone getting low FPS and crashing a lot since the update is come out?

frosty isle
willow bough
dense heron
#

Bruh if I use DX11 the game stutters every 5 seconds, if I use DX12 it crashes every 5 minutes

ripe fiber
jagged totem
#

anyone else getting freezes after update? Game freezes and only option to bypass is killing the game thro task manager.

novel tangle
gilded forum
vagrant gust
#

Is countdown bugged or something. I always get at the end loading screen at 100%

molten mason
#

and gg game crash AGAIN

crisp raven
crisp raven
vagrant gust
willow bough
willow bough
#

I have tried them both now and both methods do work afaik

elfin haven
#

If on console the 100% loading error bug can also be worked around by disconnecting the controller, it then gives the message that the controller is disconnected and will go past the stuck screen

tight mango
mighty schooner
#

I just hoped that would get finally fixed after so many months

stray yew
misty panther
#

Game keep freezing CTD after just a bit while play.

safe hinge
#

in Countdown, no loot is showing in front of me, only on the radar there is an icon for loot...basically can't collect anything

#

lol now the enemy health bars aren't showing in a normal mission...

spark marlin
#

Bro how have they still not fixed the constant crash to desktops.....

#

Was playing just fine for a couple of days and now the CTDs have started occurring again

pearl cobalt
#

anyone gotten the error message "this app cant run on your pc". it was working without an issue a few months ago
i've tried uninstalling but can't, i get the same error message

tropic moon
#

anyone other also getting tons of freezing game since patch?
Its pretty annoying. Get them like every hour....

muted jackal
#

changed dx12 rendering off, windowed borderless, reduced latency on

verbal juniper
#

is there any fix planned for the random game crashes ? been playing a while, was bad before, was able to play as normal before for hours no issues, I've verified my files several times, I have all the latest updates, also game freezes that leads to crash or force close

mossy mason
#

how does in game voice chat work on Xbox? I sometimes see a small icon on the upper right (a speaker with an username) but I hear no one. Also, I sometimes talk over the microphone but the "modulating voice" icon doesn't show above my char. Voice chat is ON in the game settings.

lime vine
#

So I had a game crash while doing stuff out in the world. When i booted up my game wouldn't load very well, massive frame drops and lag startin gon the loading screen after character loading gets past 11%

#

I resintalled the video card drivers and it fixed the loading but now when I try to enter the white house I experience massive ffram drops and stuttering.

#

Anyone else experience this?

#

I jsut checked and I was able to enter the campus

#

I just tried a safe house and got the smae frame drops and lag.

#

I'm going to try a fresh install of the game

wind bolt
#

@lime vine Just the same man been getting constant frame drops all day my game has cashed 5 times i quit divsion 2 and come back on and my game is fine for a while and then the constant frame drops come back im sorry but this should be a top priority to fix this straight away this could have alot of people quit the game cause of it

lime vine
#

I can do things out in the world no issue, but safe houses, and white house are a no go. Frame drops and lag.

#

I know it's not my pC i have an i9 and a 2080ti, I should be golden on that front.

wind bolt
#

Yea same its kinda the same was doing a legendary mission and couldent even do it because of that but when i went out into the open world it seems to be alright not as bad frame drops but yeah when your in the whitehouse it goes mad

lime vine
#

Literally unable to walk.

wind bolt
#

Excatly

lime vine
#

but hit the area infront with the season vendors? Perfect

wind bolt
#

lol i have to look up into the air to get frames haha

lime vine
#

shit i was trying the ground. might have to look up instead

wind bolt
#

Haha

lime vine
#

Is this a known bug?

#

Like Ubi confirmed

wind bolt
#

Iv been on looking on twitter so far iv seen nothing about a fix for it yet

lime vine
#

Just reinstalled the game. Did not fix it.

#

This wasn't happening when I logged off last night

#

was there a mini patch/hotfix?

wind bolt
#

Yes yeturday i was fine playing all day but when i got on today thats when it started

lime vine
#

Hmmm

wind bolt
#

am im not to sure if there is a mini hotfix

#

iv been just keeping a eye on twitter to see if there is any news

lime vine
#

also the link in the title doesnt work anymore.

wind bolt
#

mhm

lime vine
#

Well cool.

wind bolt
#

man do i wanna play div 2 so bad but i cant cause of the lag

lime vine
#

Right?

#

Im trying.

wind bolt
#

just walk around all day looking up in the air

lime vine
#

I just traveled to a classified mission and I can't move cause of lag

wind bolt
#

Yeah man we know its not us alot of people have been getting the same issuse

lime vine
#

I ran into this a few months back that this same thing happened when you spawned at a specific safehouse

wind bolt
#

Did they fix it?

lime vine
#

I never got a confirmation on it, I jsut didnt travel to that safehouse.

#

When this first started up I assumed I was spawning at that same safehouse again and the issue wasnt fixed

wind bolt
#

See I was playing fine before the update my game was smooth as hell i had no lag i was enjoying life now that not the case

lime vine
#

I'm tyring the GForce experience optimization to see if that can fix it as a temp fix

#

Well that crashed it

wind bolt
#

oh

#

gg

lime vine
#

lol

#

attempt 2

wind bolt
#

lets see

lime vine
#

I'm wondering if it's some lighting setting or something like that.

#

Nope,

#

I'm dropping all my settings to absolute potato and trying that

wind bolt
#

Lol it dont work i play on patato still does the same for me

lime vine
#

Lol

#

Guess I'll take another year hiatus from the game till this gets fixed

wind bolt
#

Lol

lime vine
#

Adjusting my grap[hics serttings crashed the game

wind bolt
#

Dont get me wrong i feel like punching the damn wall im that angry

lime vine
#

Yeah me too. It's upsetting. I paid real money for the seasopn pass that I can now not work on.

wind bolt
#

Yep same payed

#

for the season pass aswell only level 13):

lime vine
#

Im filing a ticket now

wind bolt
#

Wait and see if they fix it

lime vine
#

Magically, tech support helped me out

wind bolt
#

They did what did they say

lime vine
#

Thank you for contacting Ubisoft Customer Support.

In order to fully troubleshoot the problem that you are having, please try the steps below:

  1. Disabling your background applications:

Go to the Start menu on your Desktop. Press the Windows key and the letter R at the same time.
Type in MSCONFIG and press Enter.
Go to the Startup tab, and click Open Task Manager.
For each Startup item in the Task Manager, select the item then click Disable.
Close Task Manager.
On the Startup tab of the System Configuration dialog box, click OK, then restart the computer.

Note: For Windows 7, you can simply click Disable All on the Startup tab within the System Configuration window.

  1. Clearing your temporary files:

Go to the Start menu on your Desktop. Press the Windows key and the letter R at the same time.
Type in %TEMP% and press Enter.
Select All (Edit > Select All or Ctrl+A).
Click the Delete key.

Note: If you are using Windows 7, you will need to press Ctrl + A together to highlight the files. Once the files are highlighted, you will need to press the Delete key.

  1. Make sure the drivers for your video card, sound card, motherboard and processor are up-to-date. Running 2 cards in SLI or running 2 screens can also cause issues. Deactivate SLI or unplug any additional screens you may be using. If you are overclocking, try running at the stock clock settings.

  2. Make sure that any antivirus or firewall software on your system is disabled.

  3. Install Windows Updates:
    Click on the Windows Start button and go to All Programs --> Windows Update. In the left pane, click "Check for updates" and if any are found choose "Install updates."
    http://windows.microsoft.com/en-us/windows-vista/install-windows-updates

#

I did all of these, so I'm not sure which one was the cure, but I'm fully running again.

wind bolt
#

Oh damn

#

No lag so far?

lime vine
#

yup ive been to all the safehouses and the white house, no lag or latency

wind bolt
#

I might try that

#

It could fix for me aswell

lofty heart
#

tier 79 in the battle pass did not award me the 500 textiles :/

lime vine
#

I would say put a ticket in

lofty heart
lime vine
#

ubi

olive tusk
lime vine
#

Perhaps try the steps i listed above, it seeems to be their go to for he;ing fix any issue with their games.

#

helping*

verbal juniper
#

I've had some luck where Its not crashed yet and I've played a few hours but it seems to be random sometimes

wind bolt
#

@lime vine I think it fixed my game aswell have had no crashes just done a countdown my game feels alot smoother

lime vine
#

Sweet, I'm glad I could help!

wind bolt
#

im hoping it stays this way ty

olive tusk
glass hollow
#

I had crashing problems for about 5 months but recently fixed it. Had to disable "auto overclocking" on my motherboard (asus amd system) in bios settings - hope that helps someone

stray yew
#

Does disabling dx12 affects the crashing? Have anyone tried?

humble oracle
ionic loom
stray yew
ionic loom
nova magnet
#

Do I need to finish certain requirements for countdown? I can start countdown on my main, but my alt I don’t have the option to start a countdown but I can join it.

past valley
#

is it a known bug or something, if you complete the 1st manhunt target in a group, you cant use the faye lau key in base of operations?

humble oracle
past valley
#

aah, thanks @humble oracle

fervent crypt
#

I've had 4 crashes in the total of an hour and a half today 😦

verbal juniper
#

yeah game seems a little laggy today, had another freeze and crash, Not really sure what's causing it apart from it seems rather random

errant zinc
#

Hi, I would like to ask for help, Division 2 sometimes freezes randomly and I don't know what's causing it, does anyone know the solution to this problem ? (PC)

tropic moon
torn nymph
#

Exotic box from Twitch drop gave me a level 30 weapon. Is this supposed to be what I get?

lime vine
lime vine
lime vine
#

Ok so I ran into the frame drops and lag again when I booted up this evening

#

It seems that if I have anything open before i start the game, I will run into issues. Especially things like discord, spotify and voicemeeter.
But if I dont start any of them and boot up ubi and then the game, i dont have issues.

wispy breach
#

I can’t promote new players to agent in my clan any solutions?

muted jackal
#

anyone experiencing this? the disoriented status effect does count on the summit challenge

fresh helm
#

Why does the game crash every single time you try to do the ghost mask. Group tried numerous times and everyone crashed. Reloaded the game and tried different instances.

vital hill
#

I don't know what is it for, but working so far.

pure niche
heady kraken
#

not really

narrow path
fervent crypt
#

Any word on the twitch drops? Still haven't gotten mine yet.

cobalt plinth
#

until today game was running completely fine without me changing anything, today logging in to the game, play for like 2 mins max, and it crashes, any idea of cause and fix? (my system is i5 6500 and gtx 1050ti with 16gb of ram)

charred laurel
#

Div2 just froze my pc completely, couldn't even force it to shut off. Had to unplug it. Any help here maybe ? It only happens in div2

keen aspen
#

I can’t remember where but there is a truck in war lords of NY that if you climb up it teleports you inside the truck but I can’t remember where the truck is located.

river trench
# cobalt plinth until today game was running completely fine without me changing anything, today...

after 3 weeks of crashing within 2-5 mins ... my fix for this was to reinstall windows 5 times, use different debloat scripts & apps to disable some/all telemetry & most/all/none bloatware crap only to try a 6th reinstall, leave the 'hidden' telemetry alone, debloat everything else, fully update windows, use ddu to remove any gfx drivers, install nvidia 471.96, finish off any other tweaks/customisations, disable all startup items, THEN install ubisoft (run as admin post install), then locate existing div2 dir + validate it (saves downloading 80gb), emptying all temp dirs (%temp% + %appdata% temp), starting div2 (change gfx settings + binds) before it crashes; then deleting temps again, changing div2 launch props to disable full screen optimisations - then got to play without crashes for almost 2h last night ... whew ... gl! heh

north void
#

The consistent crashing and Delta crashes are getting more common than occasional. It's becoming 2-3 times an hour. This needs to be fixed. Especially when you lose all progress.

lofty heart
#

Does anyone else love losing an exotic due to delta-3 after a 5 hr grind sesh

#

Any way I can secure my exotics before a delta 3

river trench
#

another crash within 5 minutes, considering invoicing ubisoft for time spent troubleshooting their product after purchase

#

interesting but i guess ultimately useless to users, every crash has had the nvlddmkm display driver issue - THIS time (only, while using dx12) it recovered during a stutter & the game didnt crash, 30s later another stutter & game died

#

beginning to think that the radeon partnership has led ubi to issue gpu instructions that only amd cards can handle

lofty heart
fast stag
#

If there is any issues just give time to the devs to work something out

lofty heart
#

I can't get in ubisoft connect online after making a purchase on there. Need help.

fresh helm
#

Can you not harvest the talent off the kingbreaker? No matter what I do I am unable to put it in my library

humble oracle
#

You can't extract any perfect talents or stats from named items

#

I heard one of the vendors is selling an AR with regular flatline though, you can extract from that

fresh helm
#

So flatline can spawn in the general loot pool.

humble oracle
#

Yes

tropic moon
# lime vine Thank you for contacting Ubisoft Customer Support. In order to fully troublesh...

This worked for me but i have to disable Discord.

System: i7 9700k / rtx 3080 TI OC / DX12 enabled, Window mode (full), 1080p.

When i have absolutly no backgroup apps running = no crashes.
Not even Logitech G-Hub / Discord / CPUHW Monitor (temp tracker etc.), whatsoever.

MSI Afterburner seems to work. Dont get issues from this when it starts with the "Start with windows" button inside of MSI Afterburner.

As soon as i start discord, crashes like every hour.

What suprises me is, that Discord is CORE tool in gaming industry.
Ubisoft srly need to take care for this work together.

Not everyone have 2 systems to run Voice / Stream out from gaming PC

Fun Fact: People who have a ASTRO A50 u can run Headset on Laptop via USB an connect gaming PC via Optical IN into the ASTRO station. Then u have voice from laptop and sound from gaming mashine.

simple rain
#

the ydont fix still countdown issue

heady kraken
#

disable discord overlay. no guarantee it will not crash. but it will make the interval of the crashes longer. maybe from every 1 hour to every 2-3 hour.

tropic moon
#

🤣🤣🤣🤣

livid bay
#

My game crashed while in the main loading screen, I can't get back in. Ubisoft Connect is stuck on initializing

trail tusk
#

I started playing and my cpu usage is at 100% as soon as i hop on the game. Is this normal?

humble oracle
#

Pretty normal. If it's causing your cpu to choke then try lowering the fps limiter a bit.

trail tusk
#

I did. I don't think i should be having stutters/having my cpu bottlenecking on the 1st loading screen of the game

#

FPS is already at 60

#

So from what I read, my game freezing/crashing is a issue lots of people are having, right?

brisk mesa
#

anyway i can at least make it playable?

glass hollow
#

I had similar problems where the game would just crash to desktop - graphics card was getting throttled (cpu was fine) - turned off overclocking in bios settings and everything is fine now

north void
#

Crashing every Countdown now right at the heading for Extraction stage. Every time. Wth is going on here?

brisk mesa
#

what worked for me is disabling any form of overlay while playing

#

even windows notification will crash the game

trail tusk
#

Imma try the overclock thing, I already have every overlay off

copper mica
#

Is the division being slow for everyone else because my internet is fine rn

river trench
#

most fixes have temporary results, what works for one doesnt for others, these crashes have been happening for 2 years

#

ubi doesnt seem to want to acknowledge the problems exist but either way, there's been no attempt to address it directly

main drum
#

Hey, I got The Division 2 via Ubisoft Connect, but it doesn't seem to register that, saying that I need to get the full game.

#

I'm seemingly downloading the free trial currently.

main drum
#

Also, it doesn't say that I've brought the game via the order history page on the website.

#

But it does say I have via the "My orders" tab on Ubisoft Connect.

#

Thus I'm very confused.

lofty heart
#

God bugs and issues seem to follow me arround so sorry to bother. After successfully extracting in Countdown I get into a spazzy infinite loading screen any advice?

main drum
#

Now I've just noticed that no payment was made on my Paypal activity.

#

Now I'm even more confused.

humble oracle
lofty heart
heady island
#

Anyone crashing and havent tried setting their EaC affinity to core1 (Not core 0)

3 hours no crash. And it's still first boot 😁

agile spear
heady island
#

Like there are times where it shouldve crashed for me. But it's just a semi long pause after making this adjustment.

#

This is on dx12

agile spear
#

Affinity on Easy Anticheat made no difference on my crashes. I can’t play 10 minutes with out a hard lock up of the game. Fresh install and it still happens.

heady island
#

It must be chipset based then. Idk

agile spear
#

Actually correction, I think I did it wrong the first time. First time I just launched EasyAntiCheat.exe and changed it there, I relaunched the game and changed the affinity for the EasyAntiCheat that was running while the game was and it seems to be behaving. I was able to get my League run finished for the Lincoln Memorial Mission without it crashing finally. Thanks again for the tip @heady island

heady island
#

And I was playing with medium textures lol. Now I can go to high 😁😁

chrome jewel
#

Damn this new update or whatever causes me and my friend's game to crash all the time. Unplayable

warm crown
#

servers for countdown mode are a f joke seems that they are running from a toaster ore something

#

i live in Europe why do you put me on Asian servers why ??

chrome jewel
icy mesa
#

Anyone else getting audio issues when both Div 2 and Discord are open? (PC)

candid sparrow
white flume
#

Raid weekly reset timer at -30m -24s all kinds of weird stuff happening headshots not registering at all.... oxy builds loading with foam healer builds loading with foam instead of heals...

dense zenith
#

A question: Has anyone reported that the blueprints of the new exotics are still not visible? Their Drop is still unable to happen without the blueprints.

icy mesa
fervent crypt
#

The amount of crashes lately is simply unacceptable

worn yarrow
#

If they're lock-up crashes (aka: Task Manager says "not responding"), try turning down the settings to Medium.
I did so today and they dropped to almost nothing.

glossy sun
#

is anyone else having problems getting gear drops? I'm getting nothing

worn yarrow
#

Check what the current Targeted Loot is, it tends to lean towards that.

#

@glossy sun You've asked in the correct area already, no need to multi-post.

tame sail
#

is there a fix for heartbreaker set glitch where u cant change the appearance of the gear or the color of it?

gleaming dust
tame sail
#

wait really? for me i cant change the appearance of the vest and kneepads

scarlet brook
#

🤷‍♂️ heres a summery of my crashes recently
i have a 3070,playing the game on high-ultra settings DX-12 on 3440 X 1440
before TU-15 the game rarely crashed for me
now recently with TU-15 the game can randomly crash,and every time i go and play the game itll run fine for 15-20 mins then itll randomly crash again
when re-launching the game after a crash ill see some random bug (artifact) on the white Division logo splash screen ONLY during launch, but no buggyness (artifacts while playing) - and the only way to get the game stable again is to do a full PC restart then the game will be stable again for a unspecifide ammount of time till the next random crash
useing the performance overlay in Ge-Force experance,my GPU temps are compealitly normal between like 70-78C while playing and my CPU (a 5900X-stock clock-under a 240MM AIO) dosent really pass 65-70C, actually stays in the upper 50's to low-mid 60's

glass rivet
#

I only have the bug on the chest piece.

#

But I remember slotting the great mod first.

cold relic
glass rivet
#

so it's random then with that set? rip. i wish it were on the list.

fresh helm
#

During the Castillo League you just need to kill true sons. Why does the counter never change when I kill them?

#

Never mind, I figured it out - they have to be elites.

coral elm
#

Alright. I've been having a lot of issues recently regarding quests that I have wanted to complete. I am currently trying to complete the technician field research and I am on step two. I have done the DCD headquarters mission at least 6 times, gotten to the boss at the end and disabled the lawnmower multiple times, even wiping multiple times just to be sure that I had completed it, and It still does not count the mission. Not to mention, I have used each type of grenade possible to kill 2-4 enemies for the second part of the quest, and it does not count for that mission either. I had also recently experienced this same sort of bug with the summit challenge effect expert, specifically that of the disorientation step, where I used the banshee pulse to effectively disorient at least 5 hostiles at once, yet it did not count the mission. Is there something I'm just inherently doing wrong? Or is it simply a glitch?

humble oracle
coral elm
#

I did the mission on normal hard and heroic and challenging

#

I think it’s the same glitch as the summit challenge

#

But thank you either way

humble oracle
peak mantle
#

I've had the weirdest issue today, and I've got nowhere I can ask about it, cause all Ubisoft sites are unreachable, Connect as well

river trench
#

5 crashes in 15 minutes, longest time 1:07, shortest 30s, fucking fix these issues already, 2 years this has been going on, any other product would have been recalled & refunds issued, this is bs.

brisk plume
#

When the countdown content came out its caused a lot of new bug problems like both NPCs friend or foe have their gun skin all buggy as hell

still peak
#

Anyone else on xbox have issues with VOIP not working?

vagrant gust
#

Why div 2 be crashing so much now. 4 times tonight it has totally crashed, no errors or nothing. Never did this to me before.

shadow pumice
peak mantle
#

Can't join groups in US East, currently in Europe

severe dawn
copper mica
twilit granite
#

i was runing normal spotter with tehnician spec.... finished 1 countdown ...than this happends
i couldnt see the armor bar of npcs , couldnt see if they are purple npcs or elite... cant see the name of named npcs , same for players ... i can see them but cant see the names above them
i had to restart the game , in order to fix it

#

plus you cant see the gear that drops...
like you can see it on map that is yellow, but if you go there ... nothing to pick up

#

other than that , i was geting xp and i could kill npcs and finish the countdown, but no loot XD

lament elk
#

Hey y'all
This has happened 4 times already soooooo thought of mentioning it here
I'm on PlayStation
PSN -> i_Legend2006
Issue here is that whenever I loot the main chest after completing the main objective in countdown , the game freezes with the extraction part soundtrack still playing
This has started right after the maintenance update which happened yesterday or the day before that i can't recall
Some of you maybe aware of the ce 348 crash which happens in games
I close the game and it shows this error

#

Anyone has any insights??

upper mountain
#

Can't extract flatline talent from an smg. Random bug?

worn yarrow
#

As long as it's looted and not crafted, it should be working fine.

upper mountain
#

I had looted 3 so far with that talent and none could have the talent extracted from

tame sail
#

umm hello idk if anyone here can help me since its unofficial but like.. i just bought the one time offer for 3000 premium credits but i havent received it, and ubisoft didnt send me anythin bout my purchase to my mail and is not showin up in the order history even tho i used the code they gave me and confirmed the purchase did any of u experience somethin like this?

vale crow
#

damn they really need to fix the stability issues on pc, anyone found any temp fixes

scarlet brook
vale crow
#

@vale crowthing is my game ran pretty good here for a long time, the new tu15 update pc seemes to be fucked,. this better be a priority

#

think i clicked the wrong shit

scarlet brook
#

😔 yea TU-15 has screwed PC optimization even for me

upper mountain
#

Oh it's not only me. Came back after a year or so not playing and this is the first TU causing crashes randomly

vagrant gust
chrome jewel
sand dew
chrome jewel
#

Some days it doesnt crash at all, others only once, or in my case today constant lock ups and bluescreens.

scarlet brook
chrome jewel
scarlet brook
#

😔 now im worryed to play it even more

#

😔 gonna try turning off DX-12 and "reduce input latiency"

hidden dagger
#

DX12 and DX11 crashes. just constant crashes on both sets

finite latch
fading summit
#

why wont my loading bar on initial boot not move past 0%

brazen zephyr
#

my weekly did not reset this week for ironhorse so i can not get my ironwork material help please

proven badge
hasty coral
#

Hi, I'm trying to get the Liberty pistol and according to my inventory I have the trigger mechanism. But when I go to the work bench it says get the trigger to see the next parts location. Any ideas ?

humble oracle
copper fiber
#

Is it just me but when I extract from the countdown the loading screen after that just stays on 100% forever it even crashes sometimes

humble oracle
#

it's everyone (well, until they fix it tomorrow) but just hold your back button a few seconds and that should clear it

polar grotto
#

I'm having an issue where my inventory screen turns bright white after a couple seconds. Is anyone else having that issue?

glass hollow
slim kestrel
#

Ever since a few months back, my game just randomly starts to freeze/crash after about 5 minutes of playing. I just updated my drivers, verified the game files, still not fixed.

Also noticing that other players are experiencing similar issues- did some update come out that sort of just broke the game?

full magnet
slim kestrel
errant pecan
#

give it a few more days and hope you werent lucky just today, the crashes are complete rng here (someone days none or just 1, the other days like 4-5 (often quite early after starting the game)

vagrant gust
#

So are they are not addressing the random game crashes in the maintenance ?

heady kraken
#

dream on

tawdry marsh
#

Recently the game has been blue screening my PC, any suggestions to try? Already tried reinstalling it and that didnt do anything

placid sierra
#

why are the servers offline

bright talon
#

EMERGENCY PROBLEM BIG BUG IN EXPERTISE!!!!!!!!!!!!!!!!!

#

My clan member Mr.Elliot87 was expretise level 15 yesterday

#

Due to update he was downgraded to 11

#

so far so good

#

All weapons and gear higher 11 went down to 11

#

or stay as they were since they were lower 11

#

he was not amused but he had no choice not to like it

#

so he went with his vector now grad level11 to conlfict played a liitle

#

then he joined me in normal mission (lincoln)

#

after 2 runs ALL i repeat ALL Grad level on his gear and weapons DISAPEARED!!!!!!!!!!!!!!!

#

in other words he lost all Grad updates on Weapons, Gear and Skills (at least a looks like this)

#

Yesterday Pesti was Grad 15 Memento 13

#

Defender was 15

#

After Update all went 11

#

now they have NO GRAD LEVEL AT ALL WTF!!!!!!!?????????????

#

We are reporting this huge issue also on other channels

#

PLEASE PLEASE TAKE A LOOK INTO IT

#

User Nick: Mr.Elliot87

#

As u can imagine he is really p.... ed

solemn quarry
#

I finished Manhunt but my game crashed after i took out the boos, I gave the second Lau's encrypted key. Kelso took it but nothing happend. After I came back there there was no Kelso.

ivory yoke
#

Anyways i was trying to buy some in game credits and it wouldnt let me
If there is any staff to asist i will be happy

#

Btw tryed support on tweter but syil no replies

scarlet brook
#

https://cdn.discordapp.com/attachments/229067327604260864/981249284789911622/random_bug_on_launching_Div-2.PNG
i was able to catch the random bug that happens to me on the white splash screen when launching the game, if i see this pop up thats pretty much how i know my game will crash within 15-20 mins of playing if i dont see it pop up then the game might crash within the same time,or i can play for hours
DX-11, Reduce Latiency is turned OFF
i should go back turn DX-12 on and turn reduce latiency on as well then do a PC restart,then see if i can see this again

#

and i only get this bug on this 1 screen for a few frames,everything else when playing looks normal,no artifacts while in game,nothing

#

🤷‍♂️ if anyone can test this,or if anyone else can catch this themselfs let me know,and if your game crashes within 15-20 mins

#

and i know its not my PC,because other games runs fine, Forza Horizion-5,COD Cold War and MW/WZ

scarlet brook
errant pecan
#

yeah something like that XD, 3 hours so far here and no crash since i got home

scarlet brook
#

it only pops up for like a few frames and its only on that 1 screen

errant pecan
#

hmm i've not seen that yet, i did have some weird load screen where it looked very zoomed in asif you go at lighthspeed, idk how to describe else XD

scarlet brook
#

😔 i just did a file verification

#

didnt notice anything odd that launch
just turned DX-12 and Reduce Latiency back on, im gonna launch again

#

🤷‍♂️ nothing odd,maybe a file verification fixed something

scarlet brook
#

yea after doing a file check and re turning DX-12 and Reduce Latiency back on its been almost 30 mins no crash

lofty heart
#

Hello im having issues updating?

warm lava
round radish
#

Lost all my expertise upgrades on everything after playing onde conflict

#

I have lost like half of my progress from 3 weeks in this very day

west jackal
#

Question: does anyone else have issues with constantly getting "Delta-03" disconnect for about the first 45-60 minutes of trying to play every day?
Division tech support says its an issue with my Internet, but this is the only game i have connectivity issues with.

shrewd plover
#

My sister bought the game on epic and she can't seem to log in. Says "an epic games service is unavailable". Can anyone help?

chrome shell
shrewd plover
#

hold on i'll ask her to resend the pic

vagrant gust
#

After the update..the game tells me I have an "unrecognized game client. Cannot continue" message. Verified files three time, same message.

past crane
#

Any tips how to "fix" game freezes? The game freezes and goes into windowed mode. Sometimes the screen goes to all black. I can only kill the process via task manager.

scarlet brook
#

i think the game crashing is just the game being dumb,no matter what spec of PC you have

#

im pretty sure its crashed on people with like a threadripper CPU and a 3090TI

past crane
#

I have already tried core affinity for EAC 😃 but thanks for the response

tardy stream
#

Hello, since the last update (31.may2022), I'm receiving "Error validating EasyAntiCheat code signing certificate" after I try to start the game. Is anyone familiar with this and how to resolve it?

past crane
#

@tardy streamdid you check Google? If you did, I guess suggestions didn't work for you?
"This error means that Windows is unable to verify the code signing certificate of EasyAntiCheat, due to the Windows Certificate Store being outdated.
To fix this, use the Windows Update to install all available updates and restart Windows once for the changes to take effect. If the issue persists after these steps, ensure that your anti-virus software is up to date."

tardy stream
#

@past crane I did.
Windows and anti-virus up to date
Even tried to update SHA2. Didn't work out due to the problem being for older versions of windows not win10. Install isn't compatible with win10...
Updated the win c++
Restarted a couple of times after every action taken. I did everything I could find with google... Nothing worked.

#

Contacted the ubisoft help... They recommended the same things I already did... So not much help.
The only thing that remains is to try and contact the EasyAntiCheat and maybe they have a solution...
Even vent as far as to reinstall the game and ubiconnect...

native bobcat
#

Hey guys,
My game keeps freezing up and not responding. It happens without a pattern and I'm lost...
I updated my graphics drivers and I'm running DX11...
Verified my game files as well. Still crashing randomly
(Idk if this has any to do with it but I'm playing borderless windowed)

bright talon
#

Why this Easy"Anti"cheat if in DZ and Conlfikt sooooo many cheaters around. UBI does nothing against them . So we fight against Easy"Anti"Cheat problems where Easy"Anti"Cheat does NOTHING against Aimbot Wallhack and Co WOW

bright talon
#

LOL Weekly and Daily Projects = Play Conflict matches LOL LOL LOL

trail tusk
#

Do I have to do the EAC affinity everytime I open up the game, or is there a way to save it and not worry about it anymore?

willow bough
#

anyone else getting lots of deltas, I have had 4 in the past hour or so and even in coundowns where I dont dc at least 1 or 2 of my teammates do

desert nexus
#

so where can i get a game that works.. not at ubi thats for sure... cant even login to connect .. was playing the game .. then it just kicked me to desktop for the 1000000th time.. and now im not even able to connect to that trash piece of junkware that u call a game launcher.. and thus not able to play the game

formal talon
#

Anyone have same problem as me? Here is the problem i killed second manhunt target and got the encrypted key to lau. I try to talk Kelso and did not working.

errant pecan
olive reef
#

Does anyone else experience game crashes later inside the summit? Levels 50+ I get frequent game freezes that eventually lead to crashes. They can happen when both in and out of a fight.

river trench
#

to all the crashers - check your windows event logs at the time your game crashes for insight (right click my computer > manage > event logs > administrative events)

olive reef
#

What should I look for? (source, event ID, etc)

errant pecan
#

only thing i ever see in those event logs around the time of the crash is the EAC driver unloading (force closed game) and loading again (me starting the game)

#

(event id 7045 for sys driver install, 6 unload, 1 load)

last bobcat
#

Did they not fix people playing together to complete the manhunt for the second key? A friend and I just completed it and I didn't get one.

charred holly
#

@last bobcat have the same issue, did it in group and got no key, I reset my manhunt and did it all again, still no key

humble oracle
#

if you visit Kelso, does she not give you the key?

charred holly
#

No

humble oracle
#

worked fine for me (did the whole thing solo) but it looks like a fair few people are complaining of the same issue. Only other solution I've seen suggested is to quit/restart the game and try Kelso again

charred holly
#

Done that still didn’t work

#

Guess I’ll have to wait and see if the devs fix it

humble oracle
#

yeah sorry, I wouldn't know what else to suggest

charred holly
#

Thanks anyway!

trail tusk
#

Idk if people are still having crashing/screen freezing issues, but putting Vsync on Fast instead of Off worked out wonders for me

#

Did 2 straight hours of summit and no problems at all

trail tusk
last bobcat
placid sierra
#

they gotta do something about the freezing and crash, it's unnaceptable

proud moth
#

I can't post a picture here but I still haven't recived the first faye lau key from last week and I have that mission to give it in the white house

#

Should I complete this week's hunt and hope it resolves itself?

hidden dagger
#

1 session and im already crashing like 3 times, ive tried D11 and D12 to no avail. the game freezes then crash

wind pelican
#

Is anyone having trouble getting Kelso to give you the second key moment? I got there, activated her and nothing happened :/

#

(I don't know if this is hardware only troubleshooting or the game in general too?)

heady kraken
proud moth
deft nest
#

I keep Delta 3ing in pockets, like for 15 minutes straight I can't go 2 minutes without deltaing, then I will run fine for an hour

#

I've run speed tests while its happening, and even have other things running in the background that aren't effected like youtube or spotify

#

I have all my settings ingame on ultra, and and this is my current rig

#

CPU: AMD ryzen 5 3600
GPU: Asus Tuff X3 Radeon RX 5600 XT
SSD: Intel 660p 1tb
Hard drive: Seagate barracuda
RAM: G.Skill Aegis F4-3200C16D-16GIS
Power supply: EVGA Supernova 750 G2
Mobo: ASRock B450M Pro4
CPU cooler: Cooler Master Hyper 212

ruby beacon
#

Is the Aaron Keener fight broken, I got all the way through the mission just for the final fight to break after getting rid of his health bar. I “killed him” but his AI kept walking and than crouched under a wall. I waited for like 5 min but nothing happened. Will this happen again? I don’t have the time to sit through clown shit like this

trail hazel
#

I'm running into an issue where status effects like fire, foam, and disorient reduce my fps to 5-10 while they are in effect, then afterwards the fps stabilizes. Has anyone else ran into this / have a fix that worked for them? Seems to have started either this week or the week previous as I didn't have this issue when the season started.

humble oracle
cloud prairie
#

can someone please help me out here, i dont know what is wrong but The Division 2 is not working properly on my PC - immediately after launching it is extremely laggy, stuttering, low FPS - my rig is as follows:

GPU - RTX 3080Ti, latest nvidia drivers
CPU - AMD Ryzen 9 5900X
RAM - 32GB 3200MHZ

game is installed on an m.2 drive

shrewd plover
#

getting freezes every time i try to do the manhunt bounties

shrewd plover
#

Jesus christ i am this 👌 close to finishing the bounty and it freezes again

#

What is this bullshit

cloud prairie
polar grotto
#

Is anyone having an issue on xbox where their inventory screen goes all white?

lofty heart
#

My game crashes EVERY time I try to open it.

mint ingot
#

Someone had a problem with faye lay second description key after defeat seargent Daniels? Because I have this problem

opal orbit
#

my game freeze every 15/30 mins and i have to restart

shrewd plover
#

this is just ridiculous what even is fun anymore with all this freezing

opal orbit
#

you got same problem @shrewd plover

shrewd plover
#

not every time, only when i try to fight castillo

opal orbit
lofty heart
#

I keep getting CE-34878-0

neon tiger
#

anyone know if they are adding a button to Expertise menu to donate all items marked for deconstruction soon?

humble oracle
outer bluff
#

anyone having trouble connecting to the game after character selection? Delta-01 Error

solid cedar
#

think too many concurrent users

#

i logged in just fine 10min ago, logout started seeing problems

outer bluff
#

too many concurrent users? =,="

solid cedar
#

keep getting deltas oh well

outer bluff
#

tried vpn still the same.

raven mountain
#

Hey guys
The Heartbreaker's armor is still can't be modded.
Has this bug survived this update?
Is there any solution to hotfix it?

trail shoal
#

Anyone else not received the 3 event caches for season 9 ownership?

neon tiger
lyric obsidian
#

it works and the items left are ones not consumed by expertise.

lofty heart
#

those which are not consumed are the ones where you already are proficient

humble oracle
tough lily
#

Is the whole “game freezing and the game turns into windowed mode” issue fixed

wind pelican
#

Anyone get random disconnects and now..it tells me the whole thing is offline? o_o

wind pelican
#

Yeah everything just stopped working, I can get to character select but then 0% connection and DELTA-01 Error :/

tulip kettle
#

My game keep crashing afte the patch, how can I fix it?

forest lion
#

helluu.. i don't know if this is the right place but i can't mod my heartbreaker chest piece (mod slot is out of my screen)

lyric obsidian
#

known bug atm

forest lion
#

oh nvm i got it fixed

lyric obsidian
#

no permanent fix, just need to reload it until it works

forest lion
#

yeah, i went to hug a wall and tried it again.. somehow it worked 😛

molten mason
#

hello spitch with usb key in my session is bugged

raven burrow
#

They really need to change the player collision mechanic. I always feel like im the one thats being pushed around and out of the way by other players. And when I im Countdown, popping off well aimed shots of chem launcher are only stopped right in my face by someone running around and then I die from it. So much fun.

lofty heart
#

Any way of unlocking hard difficulty for camp white oak? I have done it on story several times over and nothing changed.

#

Can't change the difficulty at all.

raven burrow
#

It may depend on which version you are looking at. Press and hold G to change it and see if that allows you to select different difficulties.

lofty heart
#

I have normal and manhunt

#

Manhunt can change difficulty but doesn't count for the league activity and the normal version has no difficulty changer at all

rose lotus
#

Crashed again... and even tried every known "fix"

dire phoenix
haughty flicker
gray lark
#

Are players in the EU able to log in? I'm still receiving Mike-01 after the maintenance.

#

Someone online tweeted that UK players are also getting this error.

severe dawn
#

Same here. And tbf, you gotta expect it. No matter how many maintenances we go through, something annoying is bound to happen. Best thing to do is report it and let them work their magic

lofty heart
gray lark
#

Just an FYI, 4 hours after the maintenance ended today, I finally get a patch update for the game on Xbox. All 3.67 GB of them.
I assume I was getting Mike-01 errors earlier because this patch wasn't showing up in the queue at all, so hopefully logging into the game should work now. Hopefully.

trail shoal
#

Not always getting a event cache after levelling 4 times

primal wren
#

Is there still a bug that when making a new character your skill levels get reset?

brazen seal
#

is it possible to play this game more than 10 minutes without it crashing to desktop or freezing ? 😄

scarlet snow
#

fr i keep crashing

brazen seal
# rose lotus No

I noticed, I have had sessions of 4-5 minutes... tried one of the missions 5 or 6 times before giving up because I'd always crash, be back at the safehouse and by the time I run back, I crashed again 😄

rose lotus
#

And they said the fix won't be coming till the next season

lofty heart
#

ive also been crashing, does Dx11 make it run more stable?

full magnet
#

Game is fubar now, after this last glorious update. Game used to load for me in like 5 seconds, now it takes over 5 minutes, and then crashes after being in game for 2 minutes... what the hell ?

rose lotus
rose lotus
lofty heart
#

it ran terrible my first 20 minutes, then it ran perfect for 10 hours

#

only to crash every 10 min since then

rose lotus
#

Countdown is the biggest culprit. Sure, I do get some crashes freeroam or missions. But 90% it's in countdown.

lofty heart
#

all of my crashes are during missions or freeroam

#

seems to be better on dx11 tho

rose lotus
#

yeah it seems that dx12 is still unstable for me

#

What an absolute crapshow...

fathom brook
#

this game can only get worse before TU15 it crashed at least 2 or 3 times a week random now and due unplayable it crashes every 30 minutes at least and it's getting worse and worse and sucks even in the worst indie games this is an insult to all those who supported him and now it's real shit!

lofty heart
#

When i first booted up the game about 3 days ago it ran at a smooth 32-40 fps, when my rig should hit 100+ easily

#

after messing with the eac it instantly jumped up

rose lotus
iron kelp
rose lotus
iron kelp
#

Dam I forget you have to pay for nitro

neon tiger
#

whats the 3.63gb update about today?

#

cant only be for voice channels

#

hopefully fix for all the Pentco crashes

keen flint
#

i need some help i cant get it to finish the downlode of the pach and yes i reinstalled the game same thing

rose lotus
neon tiger
#

sweet we can have 9999 mats now

cold relic
#

Has anyone been having odd issues after the 3gb update? Launching the game now takes significantly longer and during startup the splash screens skip or stutter. It now also takes longer to connect to the Ubisoft game severs

lofty heart
lofty heart
#

Yo ppl, after the update yesterday I've been getting really long loading times to get into the game. For instance after I click "play" I have to wait for like 60 seconds for the screen to even go black and another eternity until i see the initial loading screen - which is then stuck at 0% for another good minute. I've heard this from friends of mine who have completely different specs, so I guess its not tied to any of that. Somebody here experiencing the same or even has a fix?

#

Oh I'm just seeing @cold relic said the same thing, glad were not the only ones then.

cold relic
#

For instance splash screen will freeze then continue or when inspecting a player? The game resumes but it’s odd

lofty heart
#

No, i dont think im getting that. What I do get are constant crashes during my gameplay. For example yesterday when i tried to play countdown it crashed me like 7 out of 8 times

cold relic
lofty heart
#

Nah it isnt, basically its only eating my time as i have to wait like several minutes to get back in after it crahsed me again

dire phoenix
#

It was guaranteed crash to desktop
usually but now i made some fixes and it atleast doesn't crash

lofty heart
#

👍 gonna try

dire phoenix
#

Keep fix 3 as your last option

lofty heart
#

So far dx11 runs more stable, albeit at a bit lower avg framerate

lofty heart
#

Well so far i havent crashed yet but the enormous load times still persist

wind bolt
#

Anyone else getting really slow loading times?

#

My game usally boots up right away now it takes a while

#

@cold relicYep having the excat same problem

lofty heart
wind bolt
#

yea iv also crashed like 3 times already

#

i never get slow loading times and have never crashed before

lofty heart
wind bolt
#

cheers il check it out

wind bolt
#

@lofty heart looks like my crashes have stopped so far tried option 1 seem to be working cheers for the link

lofty heart
lofty heart
nocturne thunder
trail tusk
nocturne thunder
humble oracle
#

doesn't hurt to try, it helps quite a few people

worn yarrow
#

Closing xbox Gamebar via the Task Manager helped me with crashes.
If it's dumb and it works, it's not dumb.

velvet tusk
#

im glad im not the only one having this load time issue

#

i noticed i freeze up for a sec right at midway through the Teardrop Logo animation

#

never did that before.

humble oracle
#

yeah I think everyone has had that since the patch yesterday

#

lots of reports of it anyway. I did notice that the timing coincides with the discord overlay starting, so that might be a factor

velvet tusk
#

well then im not even mad... i just want a hotfix or something from the devs.

humble oracle
#

I wouldn't hold your breath

velvet tusk
#

lol

rose lotus
#

Crash fix won't be until Tu16

lofty heart
humble oracle
#

I wasn't referring to the generally long loading times, just the 2-second pause during the snowdrop logo

#

obviously it would be easy to test, but a 2-second pause isn't enough to be worth the investigation for me, and yeah, I don't think it would help with the main issue of slow loading

velvet tusk
#

ok the fix 1 is working for me. no crash for a whole legendary du arena run

#

lastnight i crashed 3 times in that same run

#

i can deal with the trash loadtime

rose lotus
#

The issue from all the fixes I tried leads me to believe it's a memory leak issue

velvet tusk
#

apparently that fix from vsvm that i did worked, just the slow load is still there now.

#

whats islc

rose lotus
#

Intelligent Standby List Cleaner

velvet tusk
#

ill check it out thanks

rose lotus
#

What's vsvm?

velvet tusk
#

user here, posted a fix

rose lotus
#

What's the fix?

rose lotus
#

Oh him

velvet tusk
#

ya 😄

rose lotus
#

I tried it and only had little success

velvet tusk
#

i tried fix1 and it worked for me. i didnt crash for a whole legendary mission

#

lastnight i didnt know why i crashed 3 times in one mission

#

i been away for 6ish months i didnt know there was an update

#

and if the devs didnt change...then a fix will not be coming anytime soon

rose lotus
#

But what I believe is that the memory leak issue Div 2 had before became sorta worse since the update

velvet tusk
#

hmm ok... ill try that program later when i get back from picking up my daughter

rose lotus
#

Just been leaking like a sieve

velvet tusk
#

lol

#

silicone fix

#

i been so busy i didnt even know till today that dlss is in RedDead now 😄

#

instead of 50-60 fps i get 85-90 ultra

rose lotus
#

I've been limiting my fps to 60 just to ensure stability

peak sigil
#

Using spotify causes crashes for me

rose lotus
#

Using anything can cause a crash

velvet tusk
#

i lock mine at 120fps 1440p. i can have discord and afterburner open.

rose lotus
#

I'm closing my doors. The fixes seem to be good on other game modes. Countdown is just unplayable.

hallow cypress
#

is anyone else having a increase load time/connection to server issue when first starting up the game?

wind bolt
#

@hallow cypress yep im having that think alot of people have the same thing your not the only one

errant pecan
#

game takes long time to load yes, from eac screen to game actually appearing, then at snowdrop logo it freezes for a few seconds, then stays at 0% for ages, around 4mins to get to char select from clicking play, then either char login is instant or another 0% wait

hallow cypress
#

okay thanks, not just me which i expected

errant pecan
#

yeah its been like this since the maintenance/update from thursday

haughty pendant
#

im getting an api hooking error; is there a fix or just uninstall and download again

wise minnow
#

How do i fix the Bravo-09 error?

placid sierra
#

anyone knows how to fix the constant crash? it freezes then shows up the taskbar

errant pecan
#

works for some, others have less luck with it

rose lotus
brazen tangle
#

Anyone know why my Scorpio has the attachments from my names weapon “the grudge” ? It currently has 2 sights 2 different mags and 2 suppressors lol

radiant girder
#

commonish occurrence not exactly sure what causes it but you can just de-equip and re-equip an attachment on your grudge and that should fix it

full terrace
#

Hey, so my Heartbreaker chest piece is glitched. The gear mod slot moves where it is on my screen any time I select it, and I can't even move over to the appearance mod slot.

Any ideas?

rose lotus
spice birch
brazen seal
#

myeah crashed to desktop again, this is getting annoying ... I mean, killed the xbox app, tried changing affinity for easyanticheat, got rid of all overlays, checked file integrity, checked drivers.... and it still randomly crashes, sometimes i'm lucky to finish a mission, sometimes not... but it feels like you wasted 15-30 mins when it just boots you

waxen oracle
#

hello

#

i am downloading Division 2 from Ubisoft connect PC app

#

downloading is not functioning well

#

is there a download from servers issue

safe hinge
#

the way its sounding atm is there are server connection issues overall

#

its been really slow on getting into servers lately, countless times I find myself with half my countdown group DC'd, delta-3 errors left and right for some folks

versed hound
#

It won't let me login on Xbox. Says Xbox live services are unavailable but other online games are working fine. Is this happening to anyone else? I have reset my Xbox as well.

errant pecan
hybrid python
#

shocks the shit outta me that i have to go and change a bunch of setting for windows just so i can play this game and it not crash..... just fuk optimization i guess no wonder the game was like 80% off smh crashed 9 times today trying to play summit or regular missions

vague pebble
#

anyone have a link to a recent FPS settings optimization guide for T.Div2 client? I'm getting a lot of strange FPS jitter, esp indoors. not present in other titles

pure harbor
fallow fable
#

several times I have tried to clan invite someone not in a clan
but I get told my invite failed because they are already in a clan
if they are in a clan I don't even have the option to clan invite
Can anyone help?

wind bolt
green tartan
#

Just encountered a bug where no group members disconnected through an entire Countdown.

radiant jacinth
#

I got some problem since i start play this game. For example, I alt+tab from game to Chrome and went to kitchen for food about 7 min, then I noticed there are no sounds in game after back to seat, and the the video on Chrome just cant start. I try to click the sound icon on task bar but nothing happened.

#

It feels like something is prevent me do some things. Is this some function of that anticheat ?

#

And this is not first time, I checked the game file and everything is all right, all drive updated.

#

I opened setting, and it become nonresponding after i click on it.

#

what I can do is restart. AGAIN

full magnet
#

why uis the game taking 2-3 minutes to load now, when prior to this most recent patch it would take 10-15 seconds ? Anyone else having this issue ?

errant pecan
#

pretty much everyone, on pc atleast, has this

grizzled tendon
#

its like the authentication servers moved to Antarctica.

winged briar
#

i cant donate all junk to the expertise table is this still a bug?

silk crater
#

CPU and Memory both spike to 100% regardless of what I do, and Power Usage goes to Very High immediately upon spawning in

#

Div2 is literally the only game I have ever played that has ever done this

rose lotus
#

And the update has caused even more instability

#

It's already pretty much unplayable for me with all the crashes

#

I'm done for now, I won't be coming back to play until it's fixed or the game just dies

frosty flume
#

Ubi ya need to fix these missions i cant even get past a certain point and gets bugged saying "clear this area" when i do the game wont count it and be bugged out causing me to be stuck this was happening in the tombs and other missions i tried to restart but it still bugged

hollow zenith
#

Please remember this chat is for getting your issues troubleshooted.

frosty flume
#

ohh so where do i send reports?

hollow zenith
#

On the forums if you must.

rose lotus
#

Not like the forums are of any help either.

full magnet
#

Whatever Ubisoft and Massive did with this last patch, unroll this crap. You have broken the game. I get disconnected at end of mission. In party, before this last patch I could load back in , in less than a minute. Now I get kicked from group, and it takes 5 minutes to reload. This game has become a broken piece of shit.

#

Im literally about to uninstall and move on from this game.

kindred sorrel
spring kite
#

too many crashes here. 5 at least.
I verified the data and nothing changed.

rose lotus
lucid sparrow
#

iv tryed everything even uninstalled the game . an reinstalled on a difrent hdd and not even a ssd . it worse .. what gets me they can send out a patch to nurf a gear set but can not fix the crashing that force's 98% of pc players to crash there pc to a point where you have to force a reboot .ubi this is just disgusting

indigo swift
#

my game doesnt crash too often, but after i update it today, it crashed 3 times in a day

#

its at a point its not even funny

#

i am seriously not going to play it anymore

rose lotus
#

I started going back to Breakpoint and Far Cry 6

#

At least they won't crash

kindred sorrel
#

The reddit post linked in #unofficial-troubleshooting message may have resolved my crashing issues. I managed around 6 hours of play time yesterday, with the longest session ~4 hours, and no crashes. This may just be happy coincidence. As the game can crash within 5 minutes, load it up again straight away and it can be okay for a few hours. This is using DX12.
It may also be due to updating my BIOS to take advantage of AMD AGESA 1.2.0.7 to fix the micro-stuttering issue. I don't know if there's any correlation between crashes and CPU manufacturer, but it's the only other change I made.

forest lion
#

weird problems, but whenever i start the game there is like a 50/50 chance the game doesn't even start.. but runs on the background in processes.. and then if it starts it takes forever to connect to the Ubisoft services. updated my windows, nvidia drivers.. no success

twilit creek
#

Hey fellow PC players. You may already know the issues with very slow loading times and freezing / crashing since tu15 and more recent 15.1. the work arounds have been eac afinity to 1 core and changing exploit protection for division launchers. However, I am still very unstable on my pc. Have CTD every 1-15 min, 7 min load times, freezing on snow drop visual during load, have tested my rig and its certainly not me. i have 17, 32 gb ram, 1080 gpu, ssd all drivers updated, no heating issues, on liquid cooler, no power issues, 1000 watts. I cannot for the life of me get in to this game and play. i have uninstalled it AGAIN. if you have any other work arounds please post here. I also tried window mode, dx 11, run as admin, win 8 compatibility. This is why i know its not on my end. i also have 300+ mbps down. if you experiencing the same chime in. there are several forum threads on both reddit and ubisoft sites with other PC players stating the same. No response by the devs. shocking I know.

forest lion
#

same, but 1000/1000 fibre ^

muted jackal
#

wtf is going on with countdown?

#

I always pulled back to white house like I got kicked from the group

humble oracle
forest lion
hardy otter
#

Any fix to long connecting to division services yet? 🤨

north crag
#

My game crashed while gameplay for a couple of minutes.

north crag
#

REALLY IT CRASHED AGAIN.

#

I can't even progress while my game crashed at desktop, there was no errors.

north crag
#

Nvm I looked up some fixes and it worked fine.

worn yarrow
#

That first fix linked in the Reddit post entirely solved crashes for me, I left div2 running for a good 8 hours and it was 100% fine.

#

Best of luck to anyone it doesn't work on, but it's worth a shot.

humble oracle
#

didn't work for me, but I only get crashes quite rarely anyway (although they've increased in frequency since the last patch)

grizzled tendon
#

I wonder if the authentication issue is due to relocation of the TD2 auth end to Asia if such took place.

north crag
#

Stuttering...

#

I think I should just upgrade my gtx 1050 ti laptop to something better...

haughty pendant
#

got a quick q; i got to nyc and had the demolitionist role unlocked; can I not change roles or is there a level requirement?

olive reef
#

For the Technician Stage 5 Field Research, Ive done Tidal Basin and the invaded Roosevelt Island but it won't complete. Ideas?

jaunty kayak
#

so i haven't played in forever anyone found a fix for the pc crashing

#

i redownloaded and tried to play a night ago and it still crashed

dire phoenix
#

Should eliminate stuttering by major chunk

worn yarrow
molten steppe
#

Hi All, anyone else having audio issues on Xbox, ie: no weapon sound or game music, you can hear ISAC and your footsteps, but nothing else.

errant pecan
kindred sorrel
#

I thought the reddit "fixes" had sorted crashing for me, but I'm still getting dumped to the desktop at random intervals anywhere from 5 minutes to 5 hours.
It was nice when I could just accept the performance hit and use DX11.

north crag
#

How much fps should I limit if I keep stuttering?

dire phoenix
north crag
#

55fps?

dire phoenix
#

Try 60 if u feel stuttering go to 55 . Play still feel same go 50 and so on..

#

You should find sweet spot around

#

Expect unfair situations in pvp though

north crag
#

Eh, Not a huge fan of pvp.

dire phoenix
#

Then it wont be noticeable

north crag
#

But why Windowed mode?

#

Also it takes a long time for me to connect to the division 2 online service.

#

And my game crashed again woopydoo.

north crag
#

None of the steps work.

#

I still crashed.

#

Guess Ill just reinstall it..

molten steppe
#

Hi All, anyone else having audio issues on Xbox, ie: no weapon sound or game music, you can hear ISAC and your footsteps, but nothing else.

north crag
#

It crashes again

#

Not all of the solutions work.

humble oracle
#

I haven't had any crashes in the last 8 hours of gaming since I started leaving discord closed when launching the game (but opening it later by alt-tabbing). Very likely coincidence, though. Random crashes are random. EDIT: just crashed twice in 10 mins. Scratch that idea.

north crag
#

Could be the update.

#

Main problem I use to have is stuttering in the game.

#

It seems to work as normal now, I restarted my computer when I did the exploit protector thing in the settings.

grizzled tendon
#

so any word of any kind acknowledging the issues?

obsidian sun
#

yeah crashing has been crazy since the last update

#

i keep on crashing and there are so many stutters and long loading times

obsidian sun
#

this game is known on pc to crash non stop no matter what

#

i have a friend who hasn't been able to play for 2 years since WONY bc of the constant crashing

north crag
#

Damn...

obsidian sun
#

u can thank massive and ubisoft for the crashes

#

they have yet to fix it and just acknowledged it recently

grizzled tendon
#

hell i just want the forever logging fixed.

dire phoenix
obsidian sun
north crag
#

The games going well, no crashes and minimal stuttering.

velvet tusk
#

no more stutters in game

grizzled tendon
velvet tusk
grizzled tendon
#

you rebooted?

velvet tusk
#

4 days ago so 4 reboots

grizzled tendon
#

I might be restoring something wrong then.

velvet tusk
#

did you rename the file when done?

velvet tusk
#

means the file still there but apps wont use it

grizzled tendon
#

no, on the file permissions. I think I know why.

#

I restored full m/r/w to the trustedinstaller after the rename.

#

so I changed trusted installer to a reduced permission set for r/ex only and then renamed.

#

problem solved.

velvet tusk
#

the reddit fix #1 stopped my crashing, the gamebar fix stopped my stuttering.

grizzled tendon
#

guess I will reboot again and see what happens

#

I don't have CTD crashes, I have the audio buffer issues in massive fights.

#

I got most of that fixed with some buffer hackery in the registry but it sort of helped only

#

also might be the fact I'm running the current Nvidia weirdness.

grizzled tendon
#

driver they call it.

velvet tusk
#

an old one?

grizzled tendon
#

no, current available.

#

its an Nvidia driver, its weird why its near 1gig now.

#

I really don't like the exploit protection bypass fix to be honest. goes against my professional nature.

#

but it does work

velvet tusk
#

im still on 512.95