#unofficial-troubleshooting

1 messages · Page 50 of 1

tiny crag
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I checked my internet when I was playing For Honor (as an example) and it was all fine

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but now the connection keeps dropping and getting back continously

candid arrow
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can i ask a questrion about video game launchers on PC please

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asked in a few servers already and no luck

full grove
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@candid arrow ask

grand marsh
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@past crane sooo im not the only one going through that same issue then..

gentle tapir
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So anyone else having weird graphical issues on Xbox One? Like for example, it's barely rendering the models and the street doesn't model at all.

inner elm
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So, there is an issue with Hydden Hotel Easter Egg

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the Subway one

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Can't press it

olive tusk
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either you

try fast travel somewhere else then come back, or
log out then log back in

void jay
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for the love of god please fix the discord overlay issue

worn yarrow
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I doubt the mods here have anymore power over that than you would.

tawdry matrix
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Hey guys, i keep on have the problem where when i try to launch the game it says 'Couldn't Start the game.' And it says 'Go online for a solution and close the game.' Anyone know how to fix this?

pine vault
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@tawdry matrix It's enough to post your questions in one channel.

tawdry matrix
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Sorry my bad

delicate zenith
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Not sure this is the right place but, I'm having an issue reconfiguring the lullaby. Other exotics work but, for some reason the lullaby is the only one I cannot reconfigure.

shy lintel
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Has anyone experience the game not launching? I have to manually have to kill the task after waiting 5-10 mins. I checked the 'launcher_log.txt' and found this, "ERROR JobHttp.cpp (168) Http status code is 404 for url https://wallet.ecom.ubi.com/api/v1/wallets..." Also, my game was working normally earlier today.

proven ridge
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happens all the time to me

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think its the ubisoft launcher

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its doing the same on siege

worn yarrow
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If your game just refuses to launch on PC, try going into your Task Manager, scrolling down a lot and then killing the Div2 task. Then just re-launch and it'll work. No need to wait.

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It'll be in Background Processes.

shy lintel
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@worn yarrow this happens sometimes, but launches the game on the 2nd try, but I've tried for hours and it still hasn't worked. I'll keep trying but I don't think it's going to work...

slender lark
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So, is there a way to play old manhunt from past seasons?

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I have a missing Jason Barnes Comms and I don't know how to get it. I have 3 out of the 4.

slender lark
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hey guys

autumn dagger
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Dont bother, these mods are just for the show

hollow zenith
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We would answer if we knew, lol

lyric obsidian
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^^ we are mods not tech support 😛 some of us do know stuff from time to time though.

fallen finch
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anyone hawing problems whit udisoft connet not conneting

worn yarrow
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How dare the mods not sit here for hours on end answering questions. Most of which can be solved by Google.

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It's not like they have lives of their own or anything.

shy lintel
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I solved my problem by deleting the cache found here,

C:\Users<YOUR USERNAME>\Documents\My Games\Tom Clancy's The Division 2

I guess somehow it got corrupted? Anyways I hope this helps someone else.

I discovered that it was the in-game DirectX 12 setting that was really causing it.

autumn dagger
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^^^ funny how u suddenly checked this channel

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get some tech support here then if you're not able to answer to these problems

solemn ember
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Hey i did manning zoo but it says i need to still do it... whats the problem?

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What can be the problem?

hollow zenith
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Maybe you did basic and you needed to do invaded?

solemn ember
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Hmm i will check it thx

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So is it possible u need to run the mission few times?

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First normal then invaded...?

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Oh it worked i got to there and then back to dc and the mission shows complete now 😁👍

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But i still need todo invaded i think cause stronghold keeps locked

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Do i need todo storry mission for it to unlock,?

lyric obsidian
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Yes must do story mode 1st to unlock a mission or stronghold at least once

brisk mortar
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It’s locked because in order to do it invaded you have other missions to do first that are invaded @solemn ember

odd crystal
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how do i reinstall the test server for division 2? i uninstalled it to make some space but now i can't reinstall it?

lyric obsidian
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you can only do that when its about to be up (down atm and next PTS is in a few weeks iirc).

odd crystal
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its not on my library

lyric obsidian
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again because PTS is down atm

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check back in ~2 weeks (i forgot if test 2 has a date yet or not).

odd crystal
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phase 2 is nov 27

lyric obsidian
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just saw, so the preload will be on Nov 26

odd crystal
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where can i preload it?

lyric obsidian
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from website > PTS forums. (tells you how there)

odd crystal
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can u send me the link on dms

lyric obsidian
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just closed it >.<

odd crystal
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oof

odd crystal
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thx

jolly coyote
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Hello, I bought the division for the first time today and tried to play, but it was not added to the library.

worn yarrow
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Try searching for it in the app. Same thing happened with WD2 for me.

still sleet
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glitch freeze then crash think only after update

wind nimbus
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Ok sooooo there is a glitch where if you are spectating a teammate and they die you can’t respawn because the prompt doesn’t show. Is there anyway around that?

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This is for PS4 btw

drifting musk
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someone please, for the love of all that is holy, give me a solution to the cursed invisible enemies. don't tell me "just get a better cpu" either.

full pike
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Validate game files

fathom cypress
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But what if getting a better CPU is the only fix there is?

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Or you could try that ^^

drifting musk
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then the only fix there is I can't afford .-.

karmic pier
pallid cipher
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No idea what's going on there. I haven't personally run into it.

restive mauve
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anyoen else run into a bug where assault rifle ammo is stuck at zero

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didnt start happening until today and i figured out a workaround to works for me but still annoying af

heady kraken
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anyone permanently solved the dx11 stuttering issue and/or dx12 crashing issue?

royal saffron
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Ubisoft connect client said no service available...

knotty swift
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Is there any permanent and guarenteed fix to the constant crashing problem?

river swallow
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is it just me or is anyone else having a problem with the sun being really bright in spots of the map(specifically WONY) to the point where you literally cant see anything

eager dragon
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just bought the new dlc from uplay and i cant find it to install anyone else had this issue?

modest wolf
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it installs with the game itself

eager dragon
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mine hasnt

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and they took payment

modest wolf
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go to the chopper in front of the white house and see

eager dragon
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i already had the game just bought the dlc seperate

modest wolf
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I paid at the chopper 😄

lofty heart
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@eager dragon the dlc is already installed if you are updated to the current install, you bought a access key

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relog

worn yarrow
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The current install size is 67.3gb, if your install is at that then you've got it done.

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The game wouldn't start without the required files.

eager dragon
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but they have taken my money :/ and sent me no key

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i reloged twice already

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@lofty heart

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im just going to pay pal refund

lofty heart
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not even going to send in an ticket? going straight to the refund? this is just a player to player support channel fyi

fallow geyser
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I'm trying to unlock DZ West, but the C4 to blow open the gate hasn't spawned and the objective skipped towards "Enter DZ West" while the gate is still shut. I've tried fast traveling away to The Attic, but it still hasn't spawned when I got back the the DZ.

EDIT: Closed app and reopened, spawned right outside of the gate as it blew up, I have no idea how, as I never even saw the C4, but I'll take it

scarlet snow
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Im having a problem where i cant go full screen is there a way to fix this?

karmic pier
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@scarlet snow Alt + Enter

scarlet snow
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thanks bro

karmic pier
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Backfire's talent doesn't work in PvP, is this intended or bug?

fossil kraken
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Might be a bug

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I’ve used it and it worked before

karmic pier
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Doesn't work for me, five consecutive shots are of the same damage.

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Albeit it was in training range, I tested that 1 hit equals 1% CHD increase, 5% CHD increase should have been a significant change to damage but nothing

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Maybe in PvP, it's 0.1% or something but devs forgot to change the description.

lofty heart
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anyone know why my memory is at 98% with just the game open?

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16gb ram

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Division 2 should not take that much ram as it says in task manager it is using 4.7GB ubi connect takes 0.4 gb and everything else roughly 2 gb maximum all together as they are windows core processes

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Also loading screen for some weird reason takes 70% cpu usage when im fast traveling or respawning

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My settings are as low as they can go and im running gtx1050ti with ryzen 5 2600X and 16GB ram (850w psu that I know on my build is overkill)

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Sort your task manager by RAM usage, and post a screenshot. I'd be interested to see what else is running in the background

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Well I cant post a picture itself here

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No, but you could upload it to imgur or something and link it here, right?

hollow zenith
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Put it on imgur or a similar image sharing site, then share the link.

lofty heart
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Don have imgur

hollow zenith
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Welp. We cant really help ya then, not as much as you'd prolly like.

lofty heart
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What do you mean "don't have imgur"?

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It's a public website

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I mean that I have never used it

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I had to do it

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Also my friend has same issue with lag and freezing due to same problem with cpu and memory being capped, hes running gtx 2080ti and also 16gb ram with ryzen 7 3700x

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Anyone know if it's possible to retrieve the "crash reports" that uPlay sends when Div2 crashes? I was playing on the weekend without issue, and today have had multiple hard crashes.

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Nothing has changed on the PC itself, COD BLOPS CW caused my system to bluescreen earlier tonight. I've just verified/repaired Div2, and used DDU in safe mode to remove and reinstall Nvidia drivers, but still getting hard crashes.

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oh also half my graphics settings wont stick when I change them

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same time running division 1 on max settings with no issues

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I've had that problem in a bunch of games, and I found it was due to Windows 10 "ransomware protection" thing stopping games writing changes into protected folders.

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Snowrunner did it a bunch of times and I had to play the tutorial mission a bunch of times until I figured it out.

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I believe I have that turned off, I have done some modding on skyrim and other games and had issues with that while adding mods

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I didn't turn it off completely, I just whitelist game directories that require it.

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thats an option too but it felt easier to just turn it on and off while setting mods

proud spoke
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Hey guys I discovered a dps glitch today where is the best place to report this ?

lyric obsidian
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on the official forums. same as reporting anything.

mild pond
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When I attempt launching the game through Epic, nothing happens. Anybody have a fix for this? Game is fully updated.

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Nvm, set everything to run as admin in compatibility settings which seemed to fix it

lofty heart
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I got myself the new 5900x and Division 2 keeps crashing my pc making it restart itself when I start it

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Will a simple reinstall of the game fix it?

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Planetside 2 on max settings in a big fight or supreme commander with several computer players works fine so it's no power issue

pallid cipher
# lofty heart Will a simple reinstall of the game fix it?

Check the event viewer in the Control Panel (or win+R and type "eventvwr.msc" and search/filter for event ID "6008" in the System log. Hopefully it gives a clue on what happened. You can check the events around it for clues as well. A reinstall shouldn't be necessary but you can verify the game files to be sure they are not corrupt in any way.

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I'd also undo any over-clocks (CPU, memory, GPU), at least temporarily to see if that has any effect.

lofty heart
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seems to be overclocking

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Thanks for that... but why only on this game?

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My intel was overclocked as well

lofty heart
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Now the game told me it has corrupt data and after that it told me it might be ram...

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maybe i slotted the 2 ram sticks in the wrong slots (1 and 3 instead of 2 and 4)

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I've heard that can be a thing

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The slot thing might have been a thing since my system booted WAY faster but it didn't fix the memory or data corrupt error xD

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At least now my PC is not crashing from the game

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It may have been remnants from the intel core in my system file

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can recommend sfc /scannow

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From herehttps://www.easy.ac/de-de/support/thedivision2/issues/errors/#service

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Real great service site from easy anti cheat

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Back to square one

lofty heart
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It seems to be a game related thing (not unlike AC2 and some dual cores)

pallid cipher
# lofty heart seems to be overclocking

Overclocks that might be stable on one title could be unstable on another. It's not unheard of. I'd undo them all and then test memory, possibly HDD for good measure at the very least. The file corruption is likely due to the "dirty" shutdowns. SFC and DISM can help but if there's too much damage you will need to backup anything you can't do without and reinstall Windows.

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If you switched platforms I'd definitely do it for stability sake.

little sparrow
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Has anyone encountered an issue while playing div 2 on ps5 where you are unable to join clan members or even matchmaker. Keep getting error codes.

hollow zenith
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@little sparrow ask in one chat, you'll get a response eventually

little sparrow
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Ok thanks

thorn relic
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fix the dx12 crash and dx11 stutter already ... >.<

lofty heart
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This is not the place to complain

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Only to seek help... and completely resetting and reinstalling windows did not work

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@pallid cipher Sorry to tell you but it's hardware related and something similar like I had back when I wanted to play AC2 with a dual core (still ran but with freezes for no reason other than coded for quad core and not dual core or that specific line I had)

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I can only wait and hope now

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Maybe it doesn't like me running a GTX 1070 with a Ryzen 9 5900x

lofty heart
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It was fullscreen optimization and high dpi settings

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or either of them

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game doesn't crash the PC on startup now

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Now I get the blackscrewen where turning on fullscreen via shift and enter makes it crash again.... looks like the default software that gets asked to be installed with the Asus Mainboard seems to be an issue

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since colour and performance sync of hardware and such

pallid cipher
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Yeah, I can't speak to Nvidia graphics with D2. I'm using AMD. Someone else here might though.

lofty heart
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The HAL command is the last thing before a warning message that causes the PC to crash in said 6008 unexpected shutdown

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the last thing before there is somewhat of a feedback loop with the lighting or voltages can't recall all of yesterday but I think I found the culprit

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That's him officer

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Asus HAL Central in Armoury Crate

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piece of garbage

pallid cipher
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That rings a bell. I honestly haven't heard about that in a while but I'm remembering all kinds of issues bring reported about it in general.

lofty heart
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It's the only software variable that has changed outside of drivers

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Hardware is kicking ass

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I'm team green and red or only red

pallid cipher
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I'm in I.T. so I have a little bit of everything.

lofty heart
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Why does Asus betray us like that

pallid cipher
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I remember that feature being complained about when updating my system last time, so I ended up going Asrock.

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My main one anyways.

lofty heart
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I would only complain about the on windows software

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their bios and hardware is kickass

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I do like a mainboard that is overbuilt

pallid cipher
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If you go with higher tier anyways. I had a lower end one before and it would do things like jack up SOC voltages + your offset. Pretty sure that CPUs memory controller is a goner now to say the least.

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But the $250+/$300+ boards tend to be way overbuilt in general.

lofty heart
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I had the Z170P

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It's pretty good haven't tried the newer stuff except this one now

proven walrus
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Hey there,
Any idea how can I fix the premium credits issue?
The one where after choosing one of the packs (i.e 9,99€) nothing appears, where I should be able to chose payment methods.

Thanks.

lofty heart
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Do you have the ingame overlay disabled?

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@proven walrus

proven walrus
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@lofty heart It's enabled, I tried deactivating and reactivating it just in case but didn't change anything

whole frost
# thorn relic fix the dx12 crash and dx11 stutter already ... >.<

The DX11 stutter, did that recently start for you? I have been playing the game since launch and recently (can't quite recall) DX11 has started to stutter quite badly, like maybe ever 10-15 minutes it will go from 120-130fps down to 10-20 for a couple of seconds, the DX12 crash I just gave up on..

thorn relic
whole frost
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Oh I see

lofty heart
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spent 40 on some coin in game, never got my coin. put a support ticket in. it's been a month. still haven't got my ingame coin or my money back

karmic pier
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My autorun isn't working, I press X and it doesn't work, any suggestions?

worn yarrow
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If you're moving at the same time it cancels it out, try just tapping X when not moving and you'll auto-run, assuming it hasn't been rebinded.

lofty heart
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I take it. My problem isn't going to get solved, and the number I call doesn't work.

worn yarrow
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Are you 100% sure the payment actually went through, and did you buy it from the official source or a 3rd party site?

lofty heart
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Yes, check my account, i have the paper work

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No I bought it in game

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Offical source

worn yarrow
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Maybe send in another ticket then, I'm sure they're swamped right now.

lofty heart
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Tried that, it went with my other ticket

worn yarrow
lofty heart
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True

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Just gotta find there support number and go from there

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I'm determined to get a hold of a live person

grand oak
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anyone having problem buying season pass? continue button isnt working after i tick both options

lofty heart
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So the new season is out, but you have to buy coin to get it, buy if you buy coin, you may not get your coin, wtf is this? Why is it like this? Still searching for a line to talk to someone at ubisoft,

lyric obsidian
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just fyi the new season is free (like always). there is a bonus season reward track that you can purchase with money though.

lofty heart
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True, but I want the bonus, it's why I paid money, still haven't gotten my coin yet

lyric obsidian
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have to contact Ubi support in that case, sorry.

lofty heart
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I have, they still haven't resolved, submitted ticket the 6th of November

little briar
grand oak
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@little briar ya been trying for last 3 hrs still cant click continue button.. are they aware of this issue?

little briar
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Considering its been happening since they changed the launcher. Probably not :/

grand oak
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i m gona pass this season pass lmao. better save for Outriders

lofty heart
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Its weird how a company doesn't want money, or they rip you off,

glossy garnet
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Still haven’t done anything about item linking to chat box. It’s been a long time now.

lofty heart
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Was thinking about getting a lawyer involved, but idk if that would really work,

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A bit extreme, but it would get attention.

lofty heart
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hello, anyone having trouble buying premium credits for season pass?

worn yarrow
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Apparently it's an issue lately. DW, if you can't do it now, buying it later will unlock everything you passed already.

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So you can just buy it when you hit Rank 100 and still get it all.

lofty heart
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@worn yarrow thank you

lofty heart
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Does anyone else have some stutter issues since TU12?

hot ivy
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yessss

restive mauve
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uh is summit level 100 supposed to look like this? seems like a bug

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lol okay i cant send a picture i guess

lofty heart
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lol why is it so dark

heady kraken
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that is called texture not loading. how big is your VRAM? try to increase your pagefile and see

finite comet
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hey, anyone having trouble taking off talents on weapons?

wraith shadow
merry beacon
hybrid condor
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Whats going on with the Ubi Store, been trying 4 days now to buy premium credits for the season 4 pass and its not going through.

pine vault
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@hybrid condor Make sure the Ubi Connect overlay is enabled, that fixed it for some.

crimson tundra
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i already sent a DM on the ubisoft support twitter acct, they gave me a ticket yesterday. they haven't responded yet

lavish hawk
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please can i get a widow of time when this will be fixed

hollow zenith
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As much as i'd like to keep that up, its self promotion under the rules

lavish hawk
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its not my video

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i just want someone to tell me when its gonna be fixed

hollow zenith
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The devs are aware. We dont have a time set yet, but since its fairly prevalent in gameplay its going be be swiftly dealt with.

lavish hawk
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will there be bans? its been very toxic

hollow zenith
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I dont know if there will be bans, i'm just a mod.

lavish hawk
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i see thank you

hollow zenith
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All i know is that the devs are aware and its disrupting gameplay so it'll be patched soon enough.

sharp warren
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I'm sure it's relatively high on their list, minus other more pressing issues

sand elbow
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ban all the pvp firefly/momento cheaters

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No room in the game for people using this exploit, it’s the same as the damage glitch, they know they’re cheating. Ban them

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Not self promotion but I have several clips of clear proof of this exploit. Pvp is the only thing left in end game, and it’s currently a cesspool

hollow zenith
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I personally hope they get banned, but we have no way of knowing currently. All we can do at the current moment is wait.

lofty heart
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@crimson tundra been waiting almost a month for my credits to come into play

rich solar
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has anyone else been unable to reset missions normally?

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usually i just hit space to replay but ive been having to hit space, matchmake, then cancel to actually reset

granite leaf
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u can reset by changing the difficulty

lofty heart
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anyone else having graphics problem like the map is transparent or something like that?

merry beacon
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hello everyone, since the last update my mouselook is stuttering af, anyone can help with this problem?

paper vale
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Hmm i keep trying to buy some the 9.99 Euro but after confirming payment it just freeze up ... is that some sort of common problem?

merry beacon
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god i wanna play.....

granite leaf
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@merry beacon have u tried using another mouse to see if it works differently? my other suggestion would be to make sure all ur drivers r up to date; worst case would be to restart the computer; an extreme suggestion would be to reinstall the entire game.

merry beacon
granite leaf
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hmmm...unfortunately my knowledge when it comes to game fixing is limited to just that. sry. u may to have to play w/ gamepad until something else happens

lofty heart
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i was hoarding my exotic caches and one vanished

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is there anything i can do

worn yarrow
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Honestly? Likely no but it's really not a big deal.

lofty heart
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yeah didnt think so

vocal ledge
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is anyone else getting the Easy Anti-cheat failed integrity?
I have been playing all day and suddenly this popped up

granite leaf
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could be false positive. i use a software called ccleaner which cleans out unwanted computer junk, but triggered the easy anti-cheat msg inadvertently one time. When it happened, it just closed the game, but I was able to boot back in once I closed the ccleaner software.

mighty gyro
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Hello o7, I have an issue and since Ubi is sleeping at this time of the day, I came here ^^

I have requested backup for doing Viper bounties and a lovely agents came to help me, then we goes to Pentagon Breach to continue with the manhunt, and there is the issue, he had already done it and not me, so he spawn inside of the safe house and me in the helicopter spot something, I advance and nothing heppen, no dialogue no enemies nothing.

So I assume it happen when we reach the safe house, momumental error, now everytime I teleport to the side mission I end up in the safe house with the door closed and the requirement of doing the side to do the main.

We tried everything get back to solo, change global difficulty, everything.

Do you know a way to start it all over?

Thanks Community in advance

lyric obsidian
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I'd try abandoning the bounty and start over or restarting the entire manhunt. Since it's still 1st part of manhunt no biggy on restart man hunt if you need to.

mighty gyro
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The issue is not the bounty or the manhunt, the issue is I can't start the side mission "Pentagon Breach" and so I can't do the 2 main mission inside, it is an objective of manhunt but even if it wasn't the issue will be the same

zealous spruce
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what happend with the dz drops - is that a new bug cos there wasnt one yesterday

rich frigate
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Anyone else facing odd sound issues today?

worn yarrow
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Please post a question only once.

zenith jewel
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no sound for me either @rich frigate tried hard resetting console still no sound.

zenith jewel
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If anyone is experiencing a bug where you get no game sound at all, even when at the snowdrop animation booting up the game. Try re-installing the game, I had to do this on Xbox one X and it fixed it.

strange hinge
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Hey agents, quick question. Just did the 4 hunter fight in NYC, I killed 3 and 1 despawned, got the key though but I'm missing the trip mask, thankfully I got the named chest piece. Anyway to get that mask?

lyric obsidian
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Yes but have to do the fight over with someone who hasn't completed it, since you are locked out.

strange hinge
coarse mural
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is there anything i could do to fix a few freeze when lots of player deploy lots of cluster bomb ?
my spec are :
i5 6400
gtx 970 (4gb)
8gb RAM ddr4
game installed on HDD

game preset on low capped on 30 Fps

heady kraken
coarse mural
viral needle
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guess i'll ask here, assuming simple but before I do,
to switch the game to another pc drive I have to un then reinstall with uplay to a new default location then manually find the save files and move them over?

sweet rock
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@viral needle save files arent saved locally, afaik. you can just reinstall the game and your saves will be synced from the ((((cloud))))

frigid cosmos
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Hey guys my screen just randomly turns off during the game. Is there any way to fix it. It just started today.My Computer is running still but no picture

lofty heart
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Have you tried your connectors?

tranquil linden
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So my character keeps on glitching out and i cant turnaround this happened twice what do i do?

worn yarrow
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Can't turn around in what way?

tranquil linden
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ok so lets say if i aiming my whole body should be turning but it doesn't

worn yarrow
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Do you mean your character model always faces forward?

tranquil linden
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yes

worn yarrow
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Very weird. Have you tried restarting/verifying the files?

tranquil linden
#

well when i close the game it fixes it but if i logout it doesn't or if i die

#

but im in dark zone and i don't want to keep restarting the game

worn yarrow
#

Yeah I'd think about checking the files, sounds like it's some kinda corruption.

tranquil linden
#

well i don't know if i can check on xbox

#

ill try

#

no cant check them

worn yarrow
#

Nothing under "properties"?

tranquil linden
#

nothing

worn yarrow
#

You may need to reinstall.

tranquil linden
#

alright

#

i will comeback here if it does it again because its just random it only happens to me in the dz

worn yarrow
#

That's very strange, hopefully it gets fixed for ya.

tranquil linden
#

hopefully

lofty heart
#

Anyone here having trouble connecting to Uplay? I've been having some Connection lost issue when I try to login my Ubisoft account, but obviously my internet is working fine.

worn yarrow
#

Just tried, it's running kinda slow. Might be servers and funky.

frigid cosmos
#

@lofty heart which connectors are your referring to? Like the Hdmi cables and stuff?

lofty heart
#

Like your monitor cables could be loose

frigid cosmos
#

The weird thing is it only happens in pvp. So I just started and then the screen just goes black and everything is still on like my peripherals. When I play summit and roam around it’s fine. I verified the game files and reinstalled all my graphics drivers,it’s weird

#

I basically have to turn my machine off without shutting down,so it’s not too good

orchid yacht
#

My game is stuck on Initializing download.. how would i fix that?

tranquil linden
#

im not getting stuck and I've been in the dark zone for awhile and i didn't get stuck guess reinstalling did work

simple lantern
#

Is there any problem with commendation? We did the iron horse where nobody dies and we didn’t get it. And also some commendations in a missions and summit are not working. Anybody knows if something is happening?

sterile river
#

Did you do IH on discovery? If so I don’t believe you get the commendation...idk for sure

#

As for the other question, no i personally haven’t had any issues, some commendations work in tiers, you have to do so many of one thing then so many of the next etc...check the commendation for details

atomic ridge
#

Anyone had issues with the game failing to close out

#

As of late I close the game and it remains as an app in the background continuing to use memory

#

uplay still recognizes it as running so I can't restart the game at a later point in the day unless I task kill uplay and restart it

worn yarrow
#

If all else fails, you can just close it via task manager.

atomic ridge
#

It doesn't respond to task manager

worn yarrow
#

Pardon?

atomic ridge
#

I can select it in task manager and hit delete on it and nothing happens

worn yarrow
#

Okay you may be in the wrong menu. Open Task Manager and select the program you want to modify, then click on "End Task".

atomic ridge
#

switch over to the details tab and find thedivision2.exe and hit delete on that, access is denied

worn yarrow
#

You do not delete anything in Task Manager.

atomic ridge
#

It performs the same job but ok

#

opening resource monitor and using that has the same (lack of) effect

worn yarrow
#

I honestly don't recognise that menu at all, you may be using a different operating system.

atomic ridge
#

Just plain old Win10 task manager

worn yarrow
#

Yeah looks very different to mine.

#

Try getting to Task Manager by right-clicking your taskbar.

#

and then clicking "more details"

atomic ridge
#

It's literally the same thing, I'm just looking at the details tab of it

#

like the old fashioned task manager you had in the days of 7 and Xp

worn yarrow
#

It's weird mate, it's very weird. I have no idea why you wouldn't have permission to cancel a task in process.

heady kraken
#

@atomic ridge Are you logged in as Standard user or Administrator?

atomic ridge
#

I am the only user of my own pc so yes I am admin

heady kraken
quasi berry
#

I have been having performance issues. About a month ago (before Ubisoft connect launched, if that helps) I was getting a good 60-80fps smooth on med settings. But not for some reason I can’t keep a consistent 55fps on all low with stutters and stuff. My specs are a ryzen 3 2200g, rx 570, 16gb ram. Does anyone know if there was a recent update that caused more performance problems? Thanks in advance. Please tag me if anyone has questions or solutions.

sterile river
#

I’m not on pc but I’ve heard a lot of players saying to turn off the overlays to get it right again

pallid cipher
quasi berry
sterile river
#

Both, all ...especially Ubisoft

#

From what players were saying after TU 12 the ubi caused stutter on some systems...but any overlay drags on performance

ember osprey
#

how do i fix the lighting bug on floor 100? the entire area is almost all black

quasi berry
#

I released a while back what the deal with DX 11 was and got rid of it

sterile river
#

@ember osprey it’s a bug everyone has...

ember osprey
sterile river
#

It’s only the first half of the room, then the lights go back on...

#

Some day hopefully it will get patched

void flower
#

I’ve been using the game files to turn graphics down. How do I get it to not reset every time I turn on my computer?

worn yarrow
void flower
#

nah i’m forcing it lower than it lets me go in game

#

my computer isn’t very good and it runs a lot better when i force the settings lower in files

worn yarrow
#

I'd honestly be worried about the anti-cheat having something to say about you modifying game files.

shell pagoda
#

Hello! I need some help with Division 2.

#

Since I bought the Warlocks of New York DLC, I noticed the ,,Toggle Invasion'' button not being there in Washington DC. Now due to the Global Event I need an invaded mission, but I cannot toggle ANY mission to invasion, am I missing something or have they removed the option?

worn yarrow
#

You can only Toggle Invaded Missions once you've finished the Story and there's 3 specific missions and a Stronghold every week.

shell pagoda
#

I have finished both stories, I did the 3 specific missions and both strongholds this week

#

but I need another one for the Global Event Day 2 challenges, but I cannot toggle it.

worn yarrow
#

Are you trying to Toggle one of the completed ones?

shell pagoda
#

Oh, now I finally figured it out, thanks for the help. I thought you can just toggle any mission to Invasion, but you can only do the ones that are weekly?

worn yarrow
#

Yep!

kind oxide
#

I have 5 outguard apparel cache keys, but receive the message an error occurred when trying to open them. Is anyone else getting this problem?

worn yarrow
#

IIRC that happened in Season 2 as well. I'd just hold off on trying to open them for a bit.

void flower
worn yarrow
#

Hey if it works for you go ahead, but I personally wouldn't risk it.
It's like using macro's. I actually have some installed for other programs I use, but I disable them before I play anything online just in case the publisher decides "screw you" today.

neat stump
#

my game randomly freezes since TU12. Doesnt do anything, only way to close it is by ending it in task manager. Last time it happened game went into windowed and couldnt get it off the screen while trying to close it or minimize it, had to use task manager to get it out of my screen.

worn yarrow
#

How's your RAM+CPU usage at the time?

neat stump
#

I'll check next time it happens and let you know. RAM usage was pretty high last time, dont remember CPU

swift stratus
#

anyone here atm that can help me with a problem? updated amd drivers and now my game is loading as if the color temperature got dipped way into the cold area. if i alt tab, i can see the original coloring and if i screen shot it shows normal colors.

kind oxide
worn yarrow
#

div2thumbsup .

uneven knoll
#

idk if this is the right channel to ask but im gonna try and buy the game tomorrow, but now i checking the payment methods and i see there is paysafe card but i cannot use it... Is there something required?

eager turtle
#

guys my viper manhunt is messed up. It says 2/3 control points but the third isnt appearing. My friend and I reset the control points and it still won’t work. Anyone know how to fix this or do I have to reset the whole manhunt,

worn yarrow
#

I'd just re-do the Manhunt yeah.

kind oxide
#

Outgaurd Apparel cache keys dropping, but not showing in Apparel Caches tab to open the cache! Does anyone know where I can report this?

kind oxide
#

They dropped in the end. If I got all of them! Sever relay must be via Pluto.

lofty heart
#

I had a problem with my new AMD cpu last month

#

turns out I never installed the chipset driver for my new CPU

#

The game didn't make my PC crash

#

The game wanting to use a driver that is not there caused it

#

and I played CP2077 like that xD

#

Ran at 120 fps too

lofty heart
#

Pc still crashes 🤔

lofty heart
#

All of a sudden the disabling fullscreen optimization thing worked

#

What is up with this whack game

#

Might be windows and its gaming mode

#

pc crashes

lofty heart
#

Either my CPU is broken or Easy Anticheat needs an update to not make a PC crash...

viscid hemlock
#

Lol yeah it helps to have that installed

#

Windows game mode can screw with things

lofty heart
#

This is all mute points by now

viscid hemlock
#

However, this game is horribly optimized

lofty heart
#

I cleaned my ssd, installed .net framework via windows updates, all drivers from the MB disc and the c++ redistributable and the game is still not running... only causing a critical hardware error no matter what over/underclock/stock setting I set

#

I might just need to upgrade from my gtx 1070 so maybe the game doesn’t get confused

#

Using the r9 5900x with that “old” cpu

#

But like I said ''and I played CP2077 like that"

lofty heart
#

I heard TD 1 works just fine

lofty heart
#

Maaaaybe.... the disk sent with the Mainboard didn't include any fixes for this issue

#

There have been many compatability updates to the bios firmware since I got my Mainboard just 2 months ago

#

installed the newest BIOS now

#

Wish me luck

heady kraken
lofty heart
#

I’m replacing the bios as a last ditch effort

worn yarrow
#

Generally speaking, software that comes preinstalled with a physical item needs to be updates as it was likely setup months if not years ago.

lofty heart
#

The Motherboards shipped together with my new CPU but it did have a surprisingly old bios... the one right after that had improved system performance and stability

#

It might have been the bios all this time...

#

So much hassle for such a simple solution

#

No more weird system warning in the event viewer after starting the game

#

The damn bios caused mayhem on my system

#

and here I thought my cpu is dead

#

despite playing CP2077

#

I got a weird leaflet to my mobo explicitly stating that the new am4 chipset is supported with that 1004 version

#

but it's from august and there have been 4 more versions..... I WONDER WHY SO MANY THERE MUST BE A FEW PROBLEMS ME THINKS 😀

wicked relic
#

anybody having problems with the game being in windowed mode every time i start/restart the game?

worn yarrow
#

Alt+enter to fix that.

granite leaf
#

shit cyber just got ugly w/ a lawsuit

lofty heart
#

all of it could've been avoided if they didn't omit information kek

#

could've weathered the storm of how shitty it was if it they just admitted it from the start

solemn ember
#

Hi anyone still here?

zealous spruce
#

does someone know why in normal dz no dz-drops happens anymore - just in the ocupied they are comeing sometimes

#

it is so since the titleupdate 12 - but in the projects its still asks for 5 deliveriys sometimes- but theres just 1 delivery maybe 1 hours or so

lofty heart
#

I’m having a audio issue my audio keeps cutting in and out

fathom plover
#

so i'm trying to mod my guns but when i right click on my guns and left click mod nothing happens, i read online i'm supposed to reach a "mod screen" but it just doesn't show up

#

never mind i got it

harsh ivy
#

im farmin GG point-man in the summit and open world but i keep getting the mask for 4 weeks now even ppl in raid knows and asking me if i got the point man yet is there any loot scripting in the game \

lyric obsidian
#

just RNG buddy, make sure its on Gila Target loot.

violet forge
#

Anyone up-to-speed on what Unexpected error. (WaitForSingleObject failed: 2) means?

glacial briar
#

Would anyone know why the game doesn't allow you to buy credits in the store?

#

You click 'Buy' and nothing happens - no popup, no window, cashier, nothing

mild pond
glacial briar
#

Mmn, not letting me that way :'/

#

Actually just found it! It doesn't let me make use of the one-time promo shown ingame, though..

neon spoke
#

Why won’t it let me activate the gunner specialization even though I own it

glacial briar
#

Ok, the solution to not being able to make purchases ingame seems to simply be running Ubi Connect as admin

rugged delta
#

Hi, I encountered a bug for Kestrel Manhunt. Felix Sokolov had a shadow clone in the bounty selection menu, and during the boss fight the rouge agent walked around at running speed and passed up and down the stairs through the floors. Did anyone have similar experience with this target?

lofty heart
#

i did not play the manhunt expansion

worn yarrow
onyx ice
#

gonna ask this here because idk where else to ask

is 8 gb ram really enough for the game

granite leaf
#

i supposed if u run everything on the lowest settings possible, and have nothing running in the bckgrd

lofty heart
#

@onyx ice no, You CAN run it well enough but it will lag

worn yarrow
#

If you have your browser closed when you're running it, should be alright on mid settings.

onyx ice
#

ok ty

steep swift
#

This is my 2nd time getting error of Charlie-03 error
is there like specific programs that this Easy Anti-cheat doesnt like?
it gave me like sdf-a-data-0000 for the first time and 2nd time its random numbers

it does fix the 1st one by verifying game file, but now i get it the 2nd time after couple days later, I think that might be start getting annoying if this thing keep going

Could it be due to nvidia in-game overlay?
I know the game hates discord overlay, could Nvidia one too?

lofty heart
#

anyone crashing constantly even in menus since the recent nvidia driver update?

shy totem
#

nope

neat stump
#

Div 2 crashes and it uses 4700mb memory when it crashes. And by crash I mean, it goes into minimized that blocks half the screen and I cant get it off my screen, only if i end it in task manager.

coarse mural
#

keep getting delta-03 error in the game connected to the game around 10-20 second then get error delta 03 after game unresponsive

neat stump
#

the crash happened again, Div2 using 2200mb memory this time.

worn yarrow
#

vram or ram-ram?

rustic canopy
#

are you using DX12 ? cause its glitching ?

neat stump
#

idk if its vram or ram-ram, just the memory tab on task manager. And idk if im using DX12, how do i check that? I'm fairly new to pc gaming so dont know a lot about it but this only game that is crashing recently and always the same thing where it goes minimized and freezes

rustic canopy
#

go to options > graphic

neat stump
#

DX12 render is on

worn yarrow
#

DX12 has been buggy since it first came out, I'd turn it off for now and see if that fixes it.

neat stump
#

Thanks, I will give it a try

rustic canopy
#

np :}

glacial briar
#

Anyone know what's up? Ubisoft Connect is down?

worn yarrow
#

Yep, down across the board right now.

glacial briar
#

😭

dreamy folio
#

Ok question ❓ sorry if this has been asked multiple times.
How many are using NVME m.2 ssd?
I've had a big problem with my drive the last few times I've played the game, and it's only with this game. I thought maybe it was a bad drive uninstalled division put on a different drive install a different game on this m.2 drive and I didn't have a single problem with it for the 2hrs I played that game. But division installed on my m.2, yesterday I was cleaning out gear and I knew it was going to crash, I was getting rendering errors on pictures, the game crashed cleared out of it closed uconnect reopened it in the game wasn't there The files were on the drive I was not able to access the files and then all together my m.2 drive just disappeared(bios didn't even show the drive installed). It's done this twice now. I put it on a sata ssd and worked just fine. Is this going to be a problem with the drive or game files somewhere? Also has this happened to anyone else?

vestal drum
#

just did wony food truck hunters (spawns 4 at once). only 3 masks dropped, and key did not drop. anyone else experienced this? and/or know of resolution? do I just have to start the process over?

austere canopy
#

Can anyone explain how i can fix DELTA 03 Error message even though my connection is normal

vestal drum
#

@austere canopy i used to get those. my workaround was to restart my pc after every game logout. hasnt happened since. HTH

zealous lion
#

On PC (I use mouse and keyboard), often while playing, my weapon will switch from Primary to Secondary, or even the Specialization. Most annoying. Any tips on how to prevent this?

fossil kraken
#

Check key mappings?

heady kraken
# dreamy folio Ok question ❓ sorry if this has been asked multiple times. How many are using NV...

Hey. I never noticed this until you posted this.

Previously yes I installed this game on my NVME M.2 SSD, it crashed a lot. I moved the game to my SATA SSD due to no more space in NVME and to free up the space for other games. After that, yes, as what you said, lesser crash on the game, but it still crash tho once in a while. RAM used by TheDivision2.exe ranging around 3000-5000MB as per Task Manager.

Increasing windows' page file helps, but it still crash once in a while. I don't experience any crash on other games tho, even without increasing windows' page file.

But if you said BIOS didn't even show the drive, I believe your NVME is going to die soon, you might want to check it or do a backup before anything bad is going to happens.

dreamy folio
#

This is what I'm thinking to bad drive but it's only been Installed for less than 2 months

#

I ran a cmd test on it and it said a my drives are ok

#

This tbh is all WAY above my pay grade.

main kettle
#

I had 2 crashes today, anything going on in the game?

worn yarrow
#

Do you have DX12 on?

main kettle
#

ye

worn yarrow
#

I'd recommend turning that off on basically everything, its great when it works but often doesn't.

lofty heart
#

if my 8 year old laptop can run this game with no problem. then you guys must have some serious potato's

worn yarrow
#

There's no need to be rude.

lofty heart
#

true. but I've never had a problem. beside the 30 fps

drowsy seal
#

Does game crash on summit bosses? Or game is not optimized, first crash i got too

worn yarrow
#

Never happened with me before, might be an issue on your end.

copper crag
#

Idk where to ask this but If i already own the standard edition of the game can i buy the ultimate edition and it will upgrade me or is it completely seperate?

lofty heart
#

It'll upgrade

lofty heart
#

I just beat the summit on normal to unlock ridgeways pride and it gave me the blueprint but it’s still locked and says sources unknown

#

Nvm you have to do the project 🤦🏼‍♂️

sterile knot
#

guys i need help with my game

#

its about files and stuff

lofty heart
#

Uninstall/reinstall

#

@sterile knot

patent ridge
#

Missing some audio in game, most noticeably footsteps and reloads. Can hear environment, and sometimes other peoples footsteps... game is a fresh install, verified all files, all drivers are up-to-date.

lyric obsidian
#

known issue for a while now and happens from time to time sadly.

patent ridge
#

is there a fix...?

lyric obsidian
#

nope

#

besides the slow patching on it from the Devs

patent ridge
#

and what do you mean "time to time" its been like this all day

heady kraken
#

OMG this game got footsteps sounds? and here I thought it was my brother’s footsteps outside my room.

patent ridge
#

what

lofty heart
worn yarrow
#

oh skills not collapsing, yeah that's a classic one.

patent ridge
#

holy shit this footstep thing is really annoying

compact patio
#

i've been having performance issues with my game and it is only this game and not any other game i would play. my settings have been set to low on everything and i put resolution scale at 75% or 85% i believe to help offset the performance. This is what basically happens my game would sometimes occasionally freeze. my fps would be fine i even put a fps limit of 75 to help it out. at first i thought it was my old cpu which is the i5-6500 then i got a cpu upgrade (9400f) but i would still have this freezing issues. any help?

My specs are:

9400f
GTX 1660 (MSI venus OC XS)
16gb ram (2400mhz)
1tb NVME m.2 ssd (660p intel)
msi z390-a pro

lofty heart
#

reformat, repast? idk bro

mild pond
#

Every time I launch the Ubisoft Connect launcher it prompts me to log in, despite having the "remember me" box checked. Anybody have a fix?

rustic canopy
#

could try to clear cache in the ubisoft game launcher folder @mild pond

heady kraken
marble quarry
#

I don't know what happened but my game takes extremely long time to load, and stops at 9% and 86%

#

anyone knows why?

shy totem
#

are you using a solid state?

marble quarry
#

yes, I haven't played this game for a week, it didn't happen before

compact patio
steep swift
#

try not to use any overlay, div2 apparently doesnt like any overlay

crimson tundra
#

anybody here who still isn't able to buy the season pass/premium credits? i've already talked to a ubisoft support but still no fix

cobalt plinth
#

anyone else have problem with ubisoft connect overlay? mine staight-up does not work with division 2 and I did not find anything on internet to fix it

ps. it was working before it became Ubisoft Connect

worn yarrow
#

Div2 really doesn't like Overlays, I'd disable it for now.

cobalt plinth
#

okay ty for the answer

steep swift
#

i saw the fix in forum before

steep swift
#

once you run your game, should be able to open Shift+F2 overlay no problem

cobalt plinth
steep swift
#

correct

#

for non-ubi connect overlay, disable them
div2 really hates overlay from anywhere, turning on discord overlay on div2 just gonna makes your game freeze

cobalt plinth
#

it worked, thanks

steep swift
#

👌

cobalt plinth
#

the thing is tho @steep swift the second time I opened the game it stopped working again, probably I have to do it every time I want to use overlay xd

steep swift
strong forge
#

in my audio settings it shows my headset as my output device but then has my laptop mic as the input with no other options. When i go to my computer sound settings it has my headset/mic as the input. has anyone ran into this issue?

primal gazelle
#

anyone else’s game all of a sudden go really dark? was never an issue until I started playing today, once nighttime hit it was unplayable

loud sapphire
#

I can't launch the game. It goes to 100% and stays there. Sometimes it goes on to the character selection, but my character isn't there.
It crashes Windows and a reboot is needed. Sometimes I get a Charlie-03 error about Anti Cheat being messed up. I've uninstalled and reinstalled the game, no fix. I've repaired the EASY anti-cheat and still no luck. What's my next step?

pine vault
#

@loud sapphire I really don't know if it will help but have you tried verifying the files?

loud sapphire
#

@pine vault I did that before the fresh install of the game. I can do that again though as it's much faster than a fresh isntall.

pine vault
#

@primal gazelle Is Neutral Lighting enabled? If so disable it and see if that helps.

pine vault
#

I already tried googling it but I can't find any solution so maybe someone in here can help me with that:

Haven't had this issue for months now and it just suddenly started again the other day. Whenever I aim down sights the game will snap back and forth quickly which is really annoying. It's not all the time though, haven't had any issues today until I died once and now it's back and the game is almost unplayable for me.

Anyone having the same issue or heard of it and maybe know how to fix it? 🤔

worn yarrow
#

This was a problem about a year ago actually, the only fix I can find about it is to turn off ADS toggle until it's solved.

pine vault
#

I tried that back then (resetting mouse), didn't help. But I haven't tried it this time, so maybe luck is on my side now. 😂

worn yarrow
#

best of luck to you, every thread I could find about it the question was posted, ubisoft asked for a video of it and the person never responded :p

pine vault
#

As usual 🤪

loud sapphire
pine vault
#

@loud sapphire Keeping my fingers crossed, hope it works! If that doesn't help then I'd suggest contacting Ubi Support about it, maybe they can help. https://support.ubisoft.com

loud sapphire
#

It all started when I put in an RTX 3090. That card messed up something. I'm hoping the fresh Windows does it. I was able to play Star Wars Squadron, so I think something specifically happened to Division when I put in the new card.

loud sapphire
#

The windows reinstall has so far worked. Not sure what happened, but I spent hours trying to play Division...until I bit the bullet and wiped the system clean.

dry anchor
#

I encountered a bug ingame, is this the channel to talk about it?

hollow zenith
#

It is.

#

Well, depends really, but you can use this channel for it for now

lofty heart
#

Don't expect "official" help, this is player to player

dry anchor
#

ok, has the mortar turret going through the NY map been reported before? because I searched the Discord and doesn't seem like anyone talked about it

hollow zenith
#

Its been a known issue since WONY came out, yes

dry anchor
#

I see, ok, so the devs just never did anything about it since then

lofty heart
#

tbf, you aren't meant to "report" things on discord, only talk about things

#

you'd get no results here if you try to report things

dry anchor
#

but has nobody reported about it on forums before?

hollow zenith
#

Its been reported on the forums i'm sure.

dry anchor
#

then I hope it gets patched one day :v

heady kraken
acoustic dust
#

bought wotn on ubi connect, not showing up in-game or in game details store page

#

i have receipt of purchase

#

Wrote support mail to ubi

rustic canopy
#

@acoustic dust try relog into the ubisoft app might work

kindred radish
acoustic dust
#

i literally deleted uplay plus game, and re-installed both, still no success

#

I purchased game on 5th jan
im super busy so I couldn't play the game on 5th but I started Downloading it on 5th

but then I started playing the game on 7th and saw that the expansion is not added in my account

#

so I wrote Support mail to ubi with SS on 7th Jan early

#

and today its 10th Jan

Still no reply

lofty heart
acoustic dust
#

no

remote hamlet
#

So for district union, when is the deltas going to get fixed, seen that it been having this problem since August

vagrant gust
#

Why does DX12 still make the game crash.

normal marsh
#

Summit Service Merit Commendation bugged?

dire phoenix
#

Any fixes for buggy textures,fps drops? Im not playing on dx12 btw

small vector
#

can anyone help with divison memory issues on pc?

#

it randomly goes to 4,619.6mb on the memory and freezes my pc

dire phoenix
#

Its been like that since beginning optimisation is a joke in this game

worn yarrow
#

Hard disagree, it's only recently I've been having stuttering issues and my build is quite beefy.

dire phoenix
#

Meh i can run way more intensive games like bfV this shit struggles to run , devs didnt care about optimising game since TU9

grand oak
small vector
#

@grand oak i did that

#

its still broke :c

grand oak
#

Running really smooth on my PC tbh, Unlike other UBIsoft games like AC Odyssey and origins. Division 2 is good optimized least for me lol

lofty heart
#

ubisoft often gets the blame for player error

dire phoenix
#

Its the devs fault

lofty heart
#

sure it is

dire phoenix
#

Misinforming the community of minimum specs

#

Ofc they got caught trying to create forums on steam for an epic exclusive lmfao. No wonder valve yeeted it 🤭 🤭

worn yarrow
#

You are just a ball of hate, aren't ya.

dire phoenix
#

Whats up with you hanging every channel in this server 24x7. Dont ya have a life or are you trying hard so massive notice you and makes a mod here?

south terrace
#

@dire phoenix wow rude.... way to speak to a female

dire phoenix
#

No one cares

south terrace
#

@worn yarrow report him

#

😆

dire phoenix
#

Uh oh the friends are teaming up . I told my opinion whats up with yall butt hurt so much about it as if you own massive.

#

Bet you guys are the people who make posts in subreddit that we shouldnt complain about the game

hollow zenith
#

Lets keep it to troubleshooting, shall we?

south terrace
#

@hollow zenith try telling others that

small vector
#

Div 2 is the only ubi game I have issues with :/

quasi berry
#

Optimization seems to jump all around the place in this game, I can be fine for 1 update then have issues in another

lofty heart
steep swift
#

its a problem for me, sometimes it just stutter out of nowhere so hard, sometimes it even makes me go thru wall n fell off the world

lofty heart
#

Whenever I play this game it's extremely laggy and freezes randomly to the point I can't play it. I have the lowest settings and I've done everything I could to fix it. Anyone have ideas?

#

And now it kicks me out of the game whenever I get in it

oak hull
#

what are ur specs?

lofty heart
#

Idk

#

There a way to look?

oak hull
#

is it even a pc or are u on a laptop?

lofty heart
#

Laptop

#

I played this game before war lords and it used to work fine

oak hull
#

idk then

#

maybe its server issues

#

if not try sending a ticket to massive

quasi berry
#

You can also probably find your GPU on task management

scenic ice
#

Can someone help on my mission - its saying stronghold must be be invaded

#

I did the story for it yesterday

#

all prerequisites done

tidal hazel
#

Need a squad to run with for just about anything mic needed

hollow zenith
#

Also the wrong place.

worn yarrow
#

" Chat is currently unavailable. Please choose another support method."
of course it is, of course it is

lofty heart
#

Got my premium credit! After two months of waiting

ripe quiver
#

by chance does anyone else experience a graphics change on their background on launch?

brittle tulip
#

how do i access the new york skills ? i cant equip any of them

worn yarrow
#

You need to kill each of the WONY bosses first, after that you can equip them like any other skill.

brittle tulip
#

already did that

#

but i cant see it one my skill list

worn yarrow
#

This is on the character that you did WONY on right? They're character specific.

brittle tulip
#

Yea i have only one character

worn yarrow
#

So exactly what do you see when you open your skills menu?

brittle tulip
#

i sent u pics

#

i cant see the skills if i visit a skill guy but cant equip them

worn yarrow
#

Shock Trap is one of the WONY skills.

decoy, shock trap, explosive sticky bomb, etc
Are you thinking of the Manhunt skills?

reef dragon
#

i have Camp White Oak Stuck in Story Difficulty any solutions?

steep swift
#

u did finished it for 1st time correct?

reef dragon
#

yep

#

multi time

#

but never change

#

and i try to change the dificulty but only avaliable is Story

trail skiff
#

anyone else get super bad fps in the darkzone

#

my game runs perfect everywhere else

light blade
#

Every now and then, fps comes to a crawl and then continues. Have problem in both dx11 and dx12. GPU is a rx 6800.

quasi berry
#

Prob driver issue

pastel harness
#

I've been trying to log in for a couple hours now and it keeps saying MIKE-01 it Bravo-3 or Alfa. I'm not sure what to do

rustic canopy
#

@pastel harness seems internet issues

edgy yoke
#

Got a weird glitch, textures don’t load and my character walks super slowly. Also I have a loading icon on the bottom right part of the screen. Has anybody experienced this before?

drowsy seal
#

I got it today too

#

Just close game and restart

#

Should be good

valid quarry
#

My friend has the same issue restarting his game didn't work and restarting his pc didn't either

lofty heart
#

I don't have none of these problems, and I played on a 8 year old laptop

#

Would seriously love to know what you people do with your computers when your not playing, that could be a big culprit. Not having the correct drivers, bad registry errors. Malware that you dont know about, faulty hardware, that it just bearly working, but you think it's fine, crappy internet

pallid cipher
#

If definitely start with verifying game files in the Ubi client. I've had weird glitchy performance once and that fixed it. I'm using DX12 exclusively.

lofty heart
#

see that's the thing. i don't use dx12

#

it's new ish. anything new ish is gonna have problems. compared to the one that has been out for a while

upper briar
#

Settings reset every time game opens. Any way to save the settings?

near wharf
#

Anyone who have solved the issue of underutilized GPU on highend PC's
I have I9 10900k, RTX 3090, 32GB at 3600Mhz and something is throttling me. I get the worst FPS. (In this game only) All other games are fine as well as in 3mark. I feel I have tried everything now and got nowhere.

flint bridge
#

it might be your monitor

#

because with your specs depending on if your on a 4k monitor or a 1080p monitor your frames most of the time will be lower on a 4k from my past experience i now run on a 2560x1080p 165hz monitor and i get above 60fps

#

and i have a Ryzen 7 3700x w/ a 3070 and 16gb of memory running at 3200 Mhz

sterile lion
#

uh im getting a pretty bad bug and idk what to do about it

pallid cipher
low girder
heady kraken
near wharf
#

@heady kraken Prefer maximum performance if you refer to Nvidia control panel

heady kraken
near wharf
#

@heady kraken It's set at Ultimate Performance yes

lofty heart
#

I have a 5800x with 6800 32gb and I dont play on high, I can, flawless, but dont see the point of running it hot

#

Just want 60 fps with a 144 H

#

That's what I got

velvet rampart
#

Failed to synchronize achievements any solution?

worn yarrow
#

Doesn't appear to do anything, just a visual bug methinks.

lofty heart
#

Close. Reopen

winter jetty
#

getting "failed to synchronize achievements with the cloud" error

mild pond
#

I always get that the first time I try to launch

loud sapphire
winter jetty
#

Same

loud sapphire
#

If I'm lucky, I'll have no saved progress...

#

no such luck

tall bay
#

i did the friend referral thing with a friend and its been nearly 3 days, still havent gotten the rewards, unless the reward was a measly 2 recalibration caches in my inbox

#

i go on the friend referral website and nothing has change, doesnt say ive done anything at all

#

do i just have to be patient or do i have to contact someone? i tried doing that with ubisoft customer support but it wont even let me submit my case because its grayed out

hidden nymph
#

So I’ve just gotten back into division two; but I’m still having this weird glitch that tells me activate the shd network but it won’t let me; I’ve finished the mission as well

jovial bear
#

hi
i am getting "failed to synchronize achievements with the cloud" error. anybody knows a solution?

heady kraken
jovial bear
mossy mason
#

I'm getting a message on the bottom left of the screen (while in game) : synchronization is currently slow. Your entitlements will be granted to you shortly.

#

Any idea what could be wrong with that? It's been for at least a good couple weeks

mossy mason
worn yarrow
#

server is slow, you get whatever it is you get later on.
I'm assuming a lot of people are online today, what with the US having their 4-annual change-up.

glacial briar
#

A while ago, I was playing normally, until I was DCed from the game, and wasn't able to reconnect.. then I noticed my connection was kinda borked, and thought it had to do with it.. but around the same time I got DCed (around 50 min prior), I noticed a security message from Ubi pointing to a foreign login, which made me change password. But I have 2-step on, hence why it's strange.

I didn't click any link, logged on my acc through site, and changed password, which I could do. But then, even so, within those 50 mins, it displays there were 2 failed, and 2 successfull logins from 4 diff foreign locations..

#

How's that possible?

worn yarrow
#

Sounds like it could be a scam email, but it's still a good thing that you changed your login through the proper channels.

#

I was dumb enough once to click that link, it's the kinda mistake you only make once.

mossy mason
worn yarrow
#

You should restart your modem, could be an issue on that end. Maybe change some other passwords too.

#

Just to be on the safe side.

mossy mason
#

Yeah I'm really wondering if the game requires some open ports, or some router settings

mossy mason
#

@rustic canopy thanks, I'll try that, and also I'll try disabling pihole... I don't think pihole is blocking requests to any ubi server but I'll turn it off just in case

rustic canopy
#

@mossy mason , no problem :}

lofty heart
#

Anyone getting odd connection issues on East Coast servers in the past hour? The connectivity indicator stays yellow, and I've had two disconnects so far.

rough gate
#

hello

#

i have found a bug regarding steam, ds4 and division 2

#

if you have enabled DS4 Support in steam controller settings , it will have a conflict with division 2 when you connect your controller VIA bluetooth

flat solar
#

Hello, maybe someone know how can i fix lag spikes, sometimes i just getting random lag spikes when the fps is 70

lofty heart
#

That could be your internet

worn yarrow
#

Lately the game has been screwy for a lot of people, do you have DX12 enabled?

clear bloom
#

hey guys do you know how can i fix mouse stutter/mouse lag the movement and other things are fine but when i play with mouse and keyboard mouse stutters

fierce plinth
flat solar
flat solar
worn yarrow
#

Turn it off, fixes a bunch of issues since it's still relatively new.

flat solar
#

Okay gone try checking now

#

It's turned off

cobalt grotto
#

Moved from Xbox to PC, purchased the warlords bundle on PC that includes base edition +lvl30 skip, game is not showing up in my uplay/Ubi connect app to download, with receipt/order number

worn yarrow
#

Try searching for it in your "games" section. Is it there?

cobalt grotto
#

No it’s not in “my games” so I go to games, and it wants me to purchase it again, I’ve deleted and re installed the uplay/connect 3x now idk what I’m missing

worn yarrow
#

Are you sure the purchase went through?

cobalt grotto
#

Yup, got an order number, digital receipt next to order# , checked my bank, shows purchased cleared

#

Only thing I can see in forums is Ubi has a nasty delay? From purchase to being recognized as purchased in connect

worn yarrow
#

I haven't bought anything since it changed to "Connect", but that was never there before that for me so idk mate, maybe just give it 24hrs and see.

cobalt grotto
#

Weird the 1st time I downloaded it said Uplay blue background, next 2 times I downloaded it it says UniConnect, I sent a support ticket in thanks anyways

#

Ubi*

worn yarrow
#

best of luck to you.

lofty heart
#

@cobalt grotto waited two months for my coins, when I purchased

trail sorrel
#

Anyone having trouble launching uplay/ubisoft connect?

#

Mine launches but won't show up

rotund sluice
#

Cutscenes have no sound but other sounds work how do I fix this

rotund sluice
#

nvm fixed it

jovial bear
#

i cant launch the game :/ getting an error saying game violation found :/ this was 2nd time for the day both time while i was playing a bounty

#

anyway to fix this?

#

day before yesterday had a synchronization error too

worn yarrow
jovial bear
solemn patio
#

Im not sure of this is the right place but has anyone had a issue with xbox because when i try to lauch the game it says i need to look in the store for this item but i have purchased it and even played it before

#

I spoke to Microsoft and they diverted me to ubisoft support but they haven't responded yet due to a lot of traffic

dark topaz
#

random question i am on pc and is there anyway to turn of the screen effect when a emp is used, it makes me feel sick in a way

tropic gust
#

be sure you have turned on motion sickness mode, maybe that helps

wind nimbus
#

Have you tried turning on or off the natural lighting, that sometimes helps, buttttt can also make it worse so maybe?

tender granite
#

My friend completed the WoNY expansion but was not awarded his watch. The final mission now says its locked and theres nobody left for him to talk to. All side quests are done but unable to complete. Any idea how to fix this? Is it a common bug?

lofty heart
#

level 40?

lofty heart
#

cause u gotta be 40 to get your mission goin, just go kill stuff or do open world activities

supple moon
#

My game randomly freezes and the only thing i can do it kill it via task manager

tender granite
ornate gulch
#

Hi, i just installed the game again and the game graphics have instantly decreased - i can't run the game on the lowest quality and achieve an acceptable frame rate. Is this an issue that other people have had and what would the resolution be?

round prawn
#

Hi, I have a really annoying Bug.
Sometimes my Inputs are "Disabled", the Mouse is stuttering an The Game executes the last command on the keyboard.

For example, if I am currently walking and looking around, then looking around stops and he just keeps walking even though I don't press anything on the keyboard

pallid cipher
ornate gulch
#

Ok, will try that now

pallid cipher
round prawn
#

Ok i try to close GHub, Razer etc... and restart the game

round prawn
pallid cipher
#

Do you happen to have spares to test. Keyboard +mouse. Just to rule them out?

round prawn
#

yes wait

pallid cipher
#

Be sure to disconnect the ones you're currently using

#

I've had a malfunctioning USB device do weird things like that before. Try to only have those items plugged in.

round prawn
#

I'm still having the Problems :/

#

Should I try to reinstall the game?

ornate gulch
#

@pallid cipher Game files were valid apparently

pallid cipher
ornate gulch
#

I'll have to try that again tomorrow

fallow gate
#

Anyone else ever had their game crash on summit floor 100?

#

Last thing I saw before it crashed was a massive amount of shock traps flying from one of the enemies

drowsy seal
#

I think i did once

steady lake
#

yo im trying get divion 2 on offer at epic games but it says my post code is wrong does anyone know how to solve it

ocean vessel
#

anybody having issue with Summit freezing? I've tried to play it couple of times and each time it just freezes after a while, sometimes minutes sometimes seconds?

slender basin
#

Hello I bought the year 1 bundle pass yesterday and it says it unlocked specializations. the only things unlocked was some clothes. Yes I finished the main story and the WONY DLC . restarted the game, the launcher and nothing still unlocked so did I paid 27$ CDN for NOTHING?

rustic canopy
#

@slender basin have you tried to activate them at the quartermaster?

slender basin
#

@rustic canopy yes

rustic canopy
#

since you said you finished wony dlc i suppose your above lvl 30

slender basin
#

@rustic canopy yes i'm lvl 40

rustic canopy
#

you got the cloths so you should have the specializations too , since the year 1 pass is activated

slender basin
#

@rustic canopy i still need to do field research for the skill tree

rustic canopy
#

i got field research on 1 specialization but i can still activate it

lofty heart
#

@slender basin could you post a imgur with a picture of your specialization table

slender basin
#

@rustic canopy I don't have a IMGUR account

rustic canopy
#

@lofty heart

lofty heart
#

whatever you can use then

rustic canopy
#

@slender basin you can use imgur without logging in :}

slender basin
hollow zenith
#

Press F.

slender basin
#

I pressed F like 10 times

hollow zenith
#

I dont know what to tell ya then. You have the specialisations.

slender basin
#

i got the weapons like i said but not the skill tree

rustic canopy
#

you have to lvl them up to get it o.0

hollow zenith
#

You dont unlock the full tree. You unlock the weapons, but have to level up the tree.

slender basin
#

omg so i paid 26$ cdn for a not fully unlocked spec

rustic canopy
#

you paid for cosmetics more or less

hollow zenith
#

No, you unlocked the spec and the ability to not need to grind to get them unlocked.

rustic canopy
#

^ what he said and. year 1 pass was good for us that played from start

slender basin
#

and i still need to do the field research

hollow zenith
#

No, you dont.

#

dont need to.

slender basin
#

if i want the skill tree

hollow zenith
#

The skill tree is unlocked.

#

Use the weapons and level up to get points for the tree.

slender basin
#

so why it says i need to get started the field research then?

hollow zenith
#

Because you can still do the field research.

slender basin
#

damn

worn yarrow
#

Doing it if you bought the Year 1 Season Pass unlocks the Premium Tiers of each rank. Some nice cosmetics and at least 1 good BP in the lot.

slender basin
#

OH

#

TY all you are fantastics community

rustic canopy
#

np we try to help if we can :}

hollow pine
#

yo ubi serbers are down?

rustic canopy
gleaming charm
#

Uniform-01 here too....server crash?

bright knot
lofty heart
#

Anyone know why or how to fix uniform-01 error please?

lofty heart
#

Thank you

main kettle
#

I'm having this weird bug. I'm moving my camera and in middle of doing it it just stops moving, then comes back again

weak plover
#

If im at a table/vendor and someone else walks up to that vendor/table it for whatever reason makes my entire screen go bright as can be white... im getting headaches. What do

hollow pine
#

restart game

sterile river
worn yarrow
#

It's not supposed to stay blinding white, your screen should fade back in and you're in a void where it's actually easier to see stuff.

supple moon
#

i get constant fps drops anyone knows whyy?

supple moon
#

(100% cpu

heady kraken
#

Try to change to directx12

supple moon
#

doing it right now will let you know

supple moon
#

didnt help alot at the end reduced them by 30-40% but graphics became dogshit and loaded after 2-3 minutes

mild tundra
#

How do I activate the expansion? Just got it, but it's only showing up in my order history.

hollow zenith
#

Log into the game, and at the character select it will tell you if you own Warlords Of New York.

mild tundra
#

It says "Expansion Available" under my name

hollow zenith
#

Then go to the helipad directly down the white house lawn and talk to kelso if you've finished the DC story.

mild tundra
#

If I talk to the pilot it brings up the screen to go to the store

#

That's why I think I need to activate it in some way

hollow zenith
#

I'd say just give it awhile, or restart your game if you havent.

mild tundra
#

I'll do that, thanks!

worn yarrow
#

#1 solution in tech support: "have you tried turning it off and on again?".

mild tundra
#

Ubisoft Connect?

olive tusk
worn yarrow
#

"No sir, turning your monitor off and on didn't help".

supple moon
olive tusk
#

🤣

weak plover
#

I bought the season pass at level 65? Or something thinking id get the stuff from 1-65... do i just not get that stuff since i bought it late?

worn yarrow
#

You get everything you've already passed if you decide to buy it later.
I could buy it at Rank 100 and I'd get everything from Rank 1-100.

#

Try and restart the game.

weak plover
#

I did restart, it just didnt give it to me big sad

worn yarrow
#

It is 100% supposed to. Are you sure the payment went through?

weak plover
#

Yeah because it gave me the pass/ and i bought like the one the pack that gives you the mask 3k points for the first time buying it or something

#

I got the points, and bought the pass with it says owned

#

No idea what happened

hollow zenith
#

Check your mailbox.

#

Its a category in your stash.

fierce wharf
#

Hey all, I have a question. Since today my game randomly freezes/CTDs after a couple of minutes in game.

#

never had this problem before

#

didn't change any settings, didn't do any updates

#

already tried reinstalling the game, same problem

#

anyone knows how to fix?

warm dagger
#

What is with missions getting frozen and unable to complete? I don't get it.

#

My game also freezes for no reason. Usually when I open a chest.

pastel locust
#

Same here, the game freezes and/or crashes. Never had this issue before today.

warm dagger
#

I'l verify files just to play it safe, but this is insane for a game thats been out this long. as well as I've never had this issue before, or in the division 1

pastel locust
#

Verified my files already, unfortunately doesnt help

warm dagger
#

Fair enough. must just be related to the recent patch, or something like that

pastel locust
#

It crashes after about 5-10 minutes of playtime. No errors shown in Event Viewer. It is odd. Hoping it will automagically work tomorrow then.

#

Maybe, they are doing maintenance in the morning so here is to hoping...!

warm dagger
#

Mine is about every few hours. seemingly tied to opening crates.

#

Especially cosmetic crates.

pastel locust
#

Yeah, my issue seems more alike @fierce wharf s

warm dagger
#

Nvidia cards?

pastel locust
#

Yeps

#

Using DX11

warm dagger
#

did you do the most recent update for the Medium or whatever it was for?

pastel locust
#

Nope

warm dagger
#

I'm using dx12 and did the update.

fierce wharf
#

GTX1080 DX11 indeed

warm dagger
#

Maybe both your issues are related to nvidia? Seems unlikely, but maybe.

fierce wharf
#

weird cause this afternoon I could play without any problems, now suddenly freezes

#

no update from nvidia

#

even reinstalled the game, reinstalled the drivers

pastel locust
#

Same same

warm dagger
#

sounds game related den

fierce wharf
#

game freezes, but audio keeps working, I can hear the music playing

warm dagger
#

That happens to me.

#

I can even hear players talk still

pastel locust
#

Mine crashed quickly about 5 times, the last time I tried it alt+tabbed and took me to the loading screen which was frozen, but heard music. Really odd.

fierce wharf
#

happens to me too sometimes, I just see a random loading screen, moslty the epileptic warning one

pastel locust
#

Wah, so odd. Never had a single issue with TD2 before. Hope it will be sorted tomorrow, especially since there is some server-side maintenance.

fierce wharf
#

@warm dagger what update do you mean?

warm dagger
#

@fierce wharf 461.40 1/26/2021

fierce wharf
#

where can you see that?

warm dagger
#

in geforce experience.

#

oh wow. My verify found bad files.

#

Maybe that is related to my issue.

fierce wharf
#

yeah got that version

#

I'll verify also, would be weird if it found bad files, just did a reinstall

warm dagger
#

seems unlikely, but worth a try if if you havent

fierce wharf
#

verifying now

fierce wharf
#

verify didn't found anything

#

game is unplayable for me now 😢

pastel locust
#

Okay, installing the latest driver and GeForce helped me. Should have tried that first. 🤦‍♀️

fierce wharf
#

already did that, even removed it completely and reinstalled from scratch

#

still same problem

#

anyone from Ubi here?

lofty heart
fierce wharf
#

could always try 🙂

warm dagger
#

No reason to be a dick, alphard.

lofty heart
#

Facts don't care about your feelings

worn yarrow
#

No one likes "that guy".

tall silo
#

^

fierce wharf
#

I've set the "Run as Admin" on all 3 the .exe's in the game folder, and ran Uplay as Admin and that seems to do the trick, was playing for about 1 hour without any crashes/freezes

jovial bear
#

similar case happened yesterday. but i got it fixed after rollbacking older nvidia drivers

fierce wharf
#

my nvidia drivers are updated january 26th, and yesterday suddenly problems, so doubt it will be driver related

clear bloom
#

hey guys i recieved a notification from the game that says i got something and should check my mailbox or stash but there is nothing what do

#

both empty

#

like my head

#

nvm it just went straight into the inv

hidden swift
#

My game has crashed 4x

#

I'm on stream and it's just constnatly crashing... and I never had crashes before

graceful night
#

So the CTD is an NVidia driver thing?

lofty heart
#

Is object pop in normal? I increased object detail but it's still pretty noticeable.

graceful night
#

I get some but not a ton

lofty heart
#

Yeah mines pretty bad. Sometimes tables are missing <.<

hidden swift
#

anyone else having the random crashes?

halcyon steppe
#

yes @hidden swift every few minutes

hidden swift
#

yeap, its irritating!!!!

pulsar prism
#

Try updating your drivers and restarting your pc a couple times that worked for me

ornate holly
#

Does anyone know where the crash reports are saved ?

lyric obsidian
#

@ornate holly please dont multi channel post the same question. also i move my reply to here. "hmmmm could be in "my documents > game" folder or the division main folder"

ornate holly
#

my apologies, I didn't know which channel was the correct channel to post it in

#

Thanks for the response :)

reef apex
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Hi guys, anybody playing on PS5 and getting crashes?

hidden swift
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getting it on PC

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its BAD

mighty oyster
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im up to 6 times

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im just doing projects and it goes astala goony gogo

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hmmm might have a wierd simple fix

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will let you know as things go

reef apex
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😴☹️

lofty heart
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game crashing every 5 minutes

fierce wharf
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I did a clean windows install, and game still crashes or freezes

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but I think I have a workaround, I set the 3 .exe's in the division's folder to run as admin, and also Ubi Connect as admin

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now didn't have any crash/freeze anymore

valid violet
winter raven
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anyone else experience the game freezing up constantly after playing for an hour or two? a game restart fixes it for another hour or two but it just keeps on happening

hidden swift
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See up, we all having various issues since the TU dropped.

winter raven
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nah this has been happening before this new update

fierce wharf
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@winter raven launch the game & ubisoft connect as admin

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that fixed it for me

winter raven
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alright

hidden swift
lofty heart
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updating my nvidia drivers fixed the current issue

eternal pagoda
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I cant find the sniper allocated loot drop

lyric obsidian
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Items dont always have a target loot anymore. Can always do summit though

karmic stratus
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the new update messed up controller button mapping for pc

mighty oyster
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this new update has messed up a lot of peoples stuff

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including streamer on youtube and twitch

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well i guess this is the official end of div2

karmic stratus
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well, at least it is for me
i have lots of other games to play, and they have no problems with button mapping
and before the mods or devs or whoever asks me if i am using a third party peripheral, i am using the xbox series x controller
i don't cheap out on controllers, unlike the devs who obviously cheap out on their work

mighty oyster
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I know it's not dx12,it's not verifying game files,it's not rolling back navidia,Navidad, I tried all those ideas

willow hamlet
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getting really sick of this shit crashing constantly after the patch

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cant farm shit when im crashing in the middle of missions

olive tusk
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some had that issue fixed by running the game and ubi connect as admin, some had updated drivers and fixed the issue.

zenith knot
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i am being kicked out and sent straight to my desk top after 5 mins of playing anyone have any idead ubisoft is useless

karmic stratus
raven grove
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sorry if this has been brought up countless times in the past, but does anyone know if there are any plans in the future to correct the input dropping problem on pc with mice that have a polling rate up to 1000hz?

karmic stratus
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their main prio, making their pockets fat with cash

raven grove
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well, the problem is the input dropping on pc had been a flaw pretty much since launch...

karmic stratus
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well, that just shows how they don't care about fixing those kinds of issues

raven grove
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yet they've never directly addressed it, people just had to figure it out amongst themselves on the forums

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it's not really a huge problem either, I just wish they'd address it.

last dock
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any suggestions with constant disconnection due to delta 3 error ive followed all the tips online still sint fixed

sick geode
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10 attempt on legendary 10 times the team crashed

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can someone fix it before launching

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also if u take 1 week to fix it

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can u pls for courtesy extend the Global event and apparel event by a week too

karmic stratus
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at least you can still play
this update basically killed controller mapping

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and kb+m is not an option for me, can't risk breaking my wrist playing this game

wooden patrol
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I'm crashed all the time! What is worst is that it's random, it allows me to play for a few minutes before the crash!

raven grove
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i wish y'all luck with the random crashes, I was getting them constantly up until they miraculously vanished with the new nvidia drivers

wild crater
raven grove
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im on dx12 with a 2070 super at base clock and the previous update was the real noticeable one that started making me crash intermittently... then, as I said, completely vanished with new drivers for me

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so I have no clue what the actual root cause is

hidden swift
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Yeah, don't worry, I bet "they" don't either. 😄

raven grove
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they probably don't, I can't wait to see how 'well' the division 3 is going to run if we ever get it. lol

bitter tulip
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Drones won't come out. This is a game bug, right?