#🪛・switch-issues

1 messages · Page 56 of 1

autumn shale
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Oh okay

slow sable
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Which I think is around lvl70. I’m sure someone can give the accurate figure

terse steeple
dire orbit
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lol

drifting valve
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happens to me sometimes as well

rain crown
#

Daily store purchased to accounted for for tokens

slow sable
#

The store refreshes a few seconds before the daily reset. You may have made the purchase in that short period of time

dense harness
#

@rain crown I literally did the same thing. I bought a regera bp and 10sec later the tasks reset🤣

dense harness
#

??
, maybe all these problems of the game are intentional, because they want to release another edition of asphalt, A10!!?
!!!??

sturdy plaza
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no lol

quaint skiff
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That's not an issue

dense harness
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A10 confirmed

autumn shale
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Fps drop that caused control input to cease

onyx lily
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Any update on a fix for software crashes/closing coming soon? Since the frequency of it happening is insane.

slow sable
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To reduce the frequency of crashes for the time being if you reset the game when switching between game modes. Special events, daily events, multiplayer, especially before doing GP runs.

onyx lily
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Alright; I just hope a permanent fix comes soon since constantly resetting the game just to play a different gamemode is frustrating.

boreal gyro
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Not as frustrating as crashing and losing tickets or mp rating

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Or a gp attempt...

onyx lily
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I brought this up again since I've been loosing a lot of mp rating

boreal gyro
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Restart between game modes and every couple hours of mp.

astral wraith
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@shy prairie They named the Mexico independence day event Chuseok which is Koreon lmao xD

quaint skiff
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But I think there is no need to report FPS drops anymore

autumn shale
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I guess.
Still feel at the same time it’s important to show what maps it still happens and where, I hope they can do something to optimise those spots that do cause fps lag.

feral socket
#

Any chance that they can fix the Tuatara stage 7. The middle of the race the frame drop is so bad that it is unplayable for the middle 1/3 of the race.

feral socket
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I have tried docked with resolution turned all the way down and undocked and is unplayable either way. It isn't just a short bad section it's at least 1/4 of the race.

boreal gyro
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Turn on td for that section

clever olive
slow sable
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Just a reminder this channel is for bringing up issues

wheat lark
dense harness
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Game crashes in store.

patent axle
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Stuck on the main loading screen trying to even start the game.
Could see the main leaderboard and top players, but trying to view "my club" just said connecting and didn't respond, so tried to restart the game and have had that spinning diamond for minutes

wheat lark
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The pictures in daily event won’t load for me i dint know if its glitch it works on mobile but not switch

slow sable
dense harness
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Can I have my 120 tokens back <@&607861402027294725> (cuz I spend on a random thing and I need them for something)

sturdy plaza
dense harness
#

Ok

hasty prawn
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Fix the stupid softban glitch that's been in the game for well over a year. Losing the ability to gain rep and leaderboard positions after just playing the game normally for 20 minutes is beyond infuriating.

burnt lance
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error code: 2002-2060
game crashed when playing the first race in TLE after starting the game 🗿

burnt lance
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4 disconnection and 3 crashes in less than an hour 🗿🗿

modest phoenix
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The game crashes now more than before, and even worse, in the middle of races, which is even more frustrating than before the race starts. Of course, still penalizes us with gasoline and tickets lost, despite being a GL error. GL must be about the only company that seems to enjoy annoying their customers… I won’t pay a single cent until you fix these issues.

#

Of course if the crash happens in multiplayer, you get even more penalized…

burnt lance
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I've checked, no corrupted data found. I reinstalled the game and it works fine now

sturdy plaza
modest phoenix
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Yes, even with that it crashes, less often, but it does

ripe swift
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C‘mon GL, I’ve get a system crash every hour, it’s soooooooo annoying anger

dense harness
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Still crashing in the store. Can't even race to make a purchase for my 5 tokens 🤣, then the game crashes.

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This game has turned into some flea market bull donkey 🤣🤣

gloomy zenith
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It’s pretty funny cause you could go back one year in this same channel and see all the exact same problems being reported.

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Still no analog steering! Never forget! 🇺🇸

autumn shale
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Noticed this during last season and it’s still like this.
All Packs which cost money are “download error”

orchid bay
clever olive
boreal gyro
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If that doesn't work archive and reinstall

brittle solar
#

This is a new one

rugged comet
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Can I check an assumption with others who follow this channel more closely than I do? It feels like the game crashes are happening a) more frequently, and b) in more varied places within the game? It used to be (at least for my experience) that the game was most likely to crash during lobby formation, and very rarely - if ever - crashed during a race. Now, however, crashes are equally likely to happen at any point during a race sequence (lobby formation, start, during the race, and even during post-race).

sturdy plaza
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that's not edited?

rugged comet
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Additionally, there does not seem to be an option anywhere in the game for me to opt in to sending additional detail in crash reports, opt in to exception monitoring, or any other form of "send more debugging info to Gameloft so they can troubleshoot more effectively"?

brittle solar
sturdy plaza
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I've seen that happen in actual races

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when going under the map

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but never anywhere else

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it's probably the same sort of issue

brittle solar
sturdy plaza
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every time?

brittle solar
#

Yeah and I re-downloaded it as well ☹️

sturdy plaza
#

have you checked for corrupted data?

boreal gyro
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Does it happen with any other games?

brittle solar
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No

tall hollow
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3 times during tuatara event
And 1 time during my 3rd gp try....
Only in the last hour......
Thanks

boreal gyro
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Especially if you're about to do a gp run

dense harness
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4 months, without fixing the garbage of this game, it closes itself, it reinstalled yesterday

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😝😝

signal slate
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Unfortunately, sometimes the game crashes even when it is the first thing you are doing on it is MP or your GP run.

sturdy plaza
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i honestly think it might be a problem with certain switches

boreal gyro
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Could also be the SD card failing.

sturdy plaza
#

I personally haven't had a crash in a month, and never on the first race

boreal gyro
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I only crash when i forget to restart between modes

jade karma
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Round 2 of GP and this happened to me. Anyone having the same issue ?

sturdy plaza
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probably an issue with your internet

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if not, then resetting your internet and/or reinstalling A9 might work

jade karma
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Checked my internet, now reinstalling A9. Hope it works.

sturdy plaza
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I'm not 100% sure that it will work but it's the only thing I can think might work at the moment

queen vesselBOT
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...Rizoma...#8669 has been warned

Reason: Duplicated text

tall hollow
#

Yes.... i duplicate text
I duplicate loading too.......
Stupid bot 😘

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Play mp1
...reload
Play daily event
....reload
Play gp
...reload
Play ssc event
...reload
It is not NORMAL......

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1st race....

sturdy plaza
tall hollow
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If GL pay devs with peanuts......
GL work with monkeys.....

jade karma
sturdy plaza
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np, good to know that that's a solution

signal slate
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Nope.

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It is from a fresh boot.

hallow wharf
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This is what happens (over and over until you quit the game) if you miss the final ramp on stage 18 🤦‍♂️

dense harness
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There are only 498 in the stages

slow sable
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There are 500, just counted

hallow wharf
autumn shale
sturdy plaza
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if you go off that ramp a little more to the left, that shouldn't be a problem

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also using double tap or shockwave nitro is faster in the air

fossil spire
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On stage 7 of the SSC Tuatara event (TRION Nemesis / The Land of Snow), you were very greedy to put 8 cars in the race and plenty of police cars! The switch is crying!!

jolly ferry
tall hollow
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I have a message
Several time
"can´t do this on the server"
It happen when i load mp1

wild oak
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It is very long to open the game

last blade
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I keep getting this error when trying to join mp1 lobbies. Sometimes it works after a restart of the game. I’d say about 50% of the time I can actually get in to a race

wild oak
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I think there are servor error occuring now

boreal gyro
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It's all platforms

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Android, windows/xbox, and switch

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So probably ios also

pine tinsel
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funny

hallow wharf
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Stage 20 SE 🙄 Was still going after 5 minutes before I reset it laugh

tall hollow
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<@&607861402027294725>
4 days that i've not touch "free pack" button....
4 days that i've no game crash

This evening, i've press yellow free pack button.....don't claim free pack... and the game crash 30 secondes later.
I hope it will help devs to fix that 🤬 bug.
Thanks

idle abyss
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We're not responsible for ingame issues

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Our responsibilities are with the Discord server

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However your issue will be noted by Gameloft staff in this channel

tall hollow
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I put it where i can

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Good night at all

idle abyss
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Sure, but it is of no use mentioning it to us

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Goodnight

sharp patio
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Error 1-0-5-0 > RIP

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dont claim free pack if game crash dont log in 💯

wild oak
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Give me 300x6 token for stage 7 that is unplayable

dense harness
loud burrow
#

@hallow wharf missing that ramp sux just done it and yh this game is so broken

frosty onyx
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Carbon part aren't available

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It's not working

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Same for trunk and spoiler

zealous tundra
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Is it just me or are the crashes increasing? I even get crashes at moments I never had crashes before. For example today I lost all rewards to The S class cup because it crashed right after marking them as finished, but before getting the rewards

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(I seem to have 2x the crashes I had before (and it was already several a day))

serene idol
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Why am I soft banned?

pine tinsel
astral wraith
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Race chugged at the end of the race and this happened

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Along with other stuff

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Game is much more unstable now as I'm not the only one

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Like instead of crashing its actually deteriorating

serene idol
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And I am against autofarming

hasty prawn
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It’s. Not. A. Ban. This has been said so many times. It’s a bug the devs haven’t been able to fix.

dense harness
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They have transformed the game into the same garbage as on android, that's why stop playing on Android, now I'll leave here too

oak citrus
fervent moth
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3 crashes today, one in career. Career!

prime hull
#

My game crashed in the middle of the race during multiplayer…

slow sable
#

Just be sure to keep resetting the game when switching between game modes. It might help to reset every so often when doing mp too

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Unfortunately I can’t really suggest anything else

prime hull
dense harness
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This game junk keeps stopping before the race

modest phoenix
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Why am I banned? I want an answer from Gameloft. I have paid money for the game, if you don’t allow me to use the game at its full extent even if I haven’t done anything against the rules, I might consider suing GL for fraud.

sturdy plaza
#

elite class events are not class cups

mystic ridge
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The daily car loot didn't work so I tried the elite class. But thanks for pointing out the obvious 😆

sturdy plaza
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low class cup or high class cup should work

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if neither of those work, then wait until Monday when the d class cup drops

red flicker
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Game gave me error 28, wasted a jesko fuel and lost 20 points

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is this a known issue? i have no internet problems and the game was functioning properly beforehand

mystic ridge
#

oh didnt think of those thanks

sturdy maple
jagged loom
sturdy maple
jagged loom
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Every next event you can have at least half of bp needed to unlock car, so every time you need to open gambling packs with decent drop rate. This is not fun anymore, this is hell.
I'm F2P, so do not much care about it, but people who pay a lot should feel cheated.

jagged loom
oak citrus
limpid isle
dense harness
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They can not fix the closures of the game, after 5 months, in jumps of osaka, Rome., before th races.... Go pair of programmers👎😝

serene idol
sturdy maple
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I’m honestly telling you it’s the best decision you can do, I mean there isn’t a problem playing it, just do not spend money and play in adequate hours, don’t push yourself for the game and if you have irl things to do put that before A9.

#

@oak citrus

oak citrus
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?

sturdy maple
oak citrus
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i mean the game is just not fun (i may play more in global bc of a lego mclaren thats in game)

dense harness
#

Lego?

sturdy maple
dense harness
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Since when did Lego need a key

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sigh

slow sable
fair scarab
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Please clear the cache every time the game is loaded (and make it the last step in the loading process). It's so annoying to see event icons missing, and it takes more time navigating to the "clear cache" button than the time it to takes to actually "clear cache" so you might as well do it every time the game is started, automatically.

Thanks.

jagged loom
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..and restart game automatically after every race to avoid crashes, lol 🤣

sturdy plaza
#

For some reason, the gold Jesko in the OktokerFAST event isn't actually gold. All of the stats are stock except for acceleration, which is the only one that is maxed.

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I'm not sure if this is intended or not but when choosing the car, it has a gold background so I would assume that it's supposed to be gold free try

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I think it was gold on global also

sharp patio
#

is the event handler an issue as well?
I say that I say nothing but switch users start really fed up with being stolen compared to the global version
gameloft's turnover deficit may increase further if you do not take the right decisions

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anyway have fun !

hasty prawn
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I’ve read this multiple times and still don’t know what this means

quartz mirage
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I can’t understand at all

south hill
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Yea normally I can help but I'm lost here. Good luck

sharp patio
#

I'm not worried about that, the people concerned have understood the message, for the others it is better not all to know, More than 30 € a PBS 100 € for 3 PBS who buys! probably we understand why GL lost 10% of turnover this year, we all followed the commercial policy, I used to regularly put 10 to 20 euros per month, it was a long time ago. ...

sturdy plaza
#

what?

thorn marsh
#

Translation: It's ridiculous that 1BP costs 30 euro and 3BPs cost 100 euro. I know GL is down in revenue by 10%, but still.

royal raft
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My brain farted with that message

burnt lance
#

that doesn't look like the events on switch

hasty prawn
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It’s not lol

dense harness
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@sturdy plaza I believe when it comes to regulated cars it's based on your actual cars rank and upgrades if yours is upgraded further than the regulated rank and upgrades.

sturdy plaza
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that's what I originally thought but the Jesko is ranked like that whether you own it or not

dense harness
#

Oh. That's strange.

sturdy plaza
#

what

onyx siren
#

It's been almost two months and rating IS NOT shown in platinum league. Could you please finally fix it? I know you are working day and night trying to fix all those annoying crashes and other bugs, but it shouldn't take long fix this one. Thank you.

dense harness
sturdy plaza
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oh that wasn't in response to you, I think a few messages got deleted

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but yeah

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that's why idk if it's intended

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gold Jesko is 4826 iirc

dense harness
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hi, Quick one sorry if this has been posted a million times before but i've just noticed the Stars and Stripes even finishes in 2 days and the GP finishes in 1 Day. Assuming it takes the standard 2 days to process the results it means we can't get the tokens from the Stars and Stripes event. Again apologises if this has been mentioned 100 times before

shy prairie
onyx siren
unborn osprey
#

Let's see.

Crashing crashing crashing.

Osaka sometimes lags whole map with automatic loss.

What is up with multiplayer 1? Crashing, then the lobbies. 2-3 other players max. When you're in high platinum you get legend people and that is automatic loss, since all s class cars are so much faster. It is never ending grind. And the prizes are stupid as well. When you're getting couple people lobby all the time with better cars you get 6 points per game, do the math how much you need to play to reach 30000. It seems like people who developed this game lacks even 6 grade math knowledge and has 0 common sense.

Did I say crashing? Does anyone else think that game that charges so much money shouldn't crash 10 times per day?????

Oh wait, there is no development for this game is there? It's just a port from Android with 1000s of glitches.

The only reason a lot of people are still here is the community and nothing to do with the game.

sturdy plaza
#

did you really put a thumbs up emoji on your own message

clever olive
#

self react moment

unborn osprey
sturdy plaza
#

uhm

#

sure

spiral jacinth
#

So my pictures wont load when i uninstall and reinstall thw game it still happend after a few days for weeks

slow sable
#

Clear the cache in settings

spiral jacinth
#

Alright

acoustic ermine
sturdy plaza
#

what

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oh nevermind, edited stats

#

uh

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I honestly don't know if it's intended since the event on global had an actual gold Jesko which was 48xx rank

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but I think if it was unintentional, they would've fixed it

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pretty sure they're just advertising the Tuatara

tawny socket
#

@shy prairie could u check what happens with my acc? 2nd time in three day that my club score isnt counting 😕

ionic parcel
#

Kind of confused… According to the GP, I finished in pos two and unlocked the car. But yet… no key. It gave me much worse pos rewards

south topaz
#

You did not refresh every round result, try go look at every round result to see where you actually dipped in position.

ionic parcel
#

Ok I did and it says I’m in pos 3

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But also still says I should have gotten the key

south topaz
#

You get 3rd in T4 so you didn't get a key

ionic parcel
#

Ah i see

south topaz
#

This is one of those another display bug @shy prairie

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Maybe inform your team about it?

tawny socket
#

Yes, but y? And y two times within three days?!? 😐

dense harness
#

I got the key but cars still locked surprise

ionic parcel
#

Rip

south hill
#

got softbanned and now i can't get the final milestones in mp2. finna cry

waxen oxide
#

Damn

burnt lance
#

gained rating is not showing in mp1. intentional?

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or it will be shown on plat and above only?

brittle solar
#

@shy prairie there's no hunter packs for the DBS is that international?

brittle solar
#

👍

burnt lance
echo raft
slow sable
#

Apparently it shows from silver

burnt lance
#

maybe a restart will help, I'll try later, thanks

native gate
#

I bought the DBS package für 20€ .
Nintendo already took the money but in Asphalt I got an error message. And did not get the blueprints and token. 😠

orchid bay
native gate
orchid bay
#

At that time I was given these responses:

  1. Nintendo does not give any refunds - it is stated like that when you buy any DLC
  2. GL support did not see any transaction as asked to go to Nintendo support for any help
  3. in the end there was no resolution
    You can try asking GL support first as Nintendo will never help you with refunds. Good luck!
shy prairie
clever olive
#

I got this when I was going to play the DBS hunt...

orchid bay
clever olive
#

The switch thinks im playing with another player

orchid bay
#

This window is for switch to attach the controller back to the console... It is just a controller check lol

clever olive
#

Yes but it was already attached so it wasn't supposed to show

orchid bay
#

Happens when i.e. you disconnect the joysticks from the console

clever olive
#

i didnt

open finch
#

Did your controller run out of battery?

signal slate
#

Sometimes that just happens usually when you dock the Switch and switch to TV mod.

fair scarab
#

No guys, this also happens to me about once a week. It's been happening ever since I started playing the game. I only play in docked mode, with the joycons in the comfort grip. Happens even if the battery has a very good amount of charge in it. The joycons are also not the issue because I sent a joycon to nintendo to get repaired (guide rail issue-no longer lit up) and this issue still happens. This also happens on a new switch I bought about 6 months ago.

clever olive
rain crown
#

I m getting softban once a week every friday for no apparent reason for the last 3 weeks. Can we get some explanation? Or at least what triggers it? Thank you

ripe swift
#

I thought you fixed it when bringing the packs back, but unfortunately not … 20 min the same screen

ripe swift
#

Nvm … it’s okay nao hihihi

native gate
sturdy plaza
#

$20

shy iron
#

@shy prairie not a Switch issue so to say but more in relation to a Switch issue, but since the DBS event kicked off and the legend pass concluded the number of game crashes I've experienced (through about 10 hours of play) has been Zero. Few other users reporting similar on both discord and facebook. Not sure was there a intentional backend change to try to lower the crashing but if there wasn't I would say look at what was changed regarding taking away the legend pass because that seems to line up with the reduction of crashes. Gotta report the good as well as the bad 🙂

sudden isle
shy iron
dense harness
#

sometimes when its loading he game, it crashes ttthe whole switch system

deep idol
#

So, I've been playing asphalt 9 on my switch somtimes I wanna play asphalt and hear my friends at the same time so I decided to get asphalt 9 on my laptop that had discord but the thing is that I wanna have the same account on both devices how do I do that, is it even possible

sturdy plaza
#

no

slow sable
#

No, because switch is behind other platforms in terms of updates

sturdy plaza
#

the only cross platform that would work is xbox-windows afaik

deep idol
#

What if I get a9 on my phone

slow sable
#

Yes, but you are able to transfer progress between the global platforms once

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Switch is not a “global” platform

deep idol
#

Oh ok, thank you

drowsy raven
#

@shy prairie Can yall fix the random barrel rolls off flat ramps? It messed me up a lot during the dbs car hunt.

proud jolt
wind forge
#

@shy prairie
Our club is not shown in the list of available clubs to join, there is always a place in the club, it is now 16/20. The name АСФАЛЬТMAN (~"MAN" in latin), tag 7017a.

What could be the problem?

glass mica
#

You have to search via the tag, so try #7017a

wind forge
#

By tag or name, the search works, everything is ok.
The problem is that the club is not displayed in the general table, with free slots.

shy prairie
wind forge
#

like this? or from the creator's side?

shy prairie
#

this is fine

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but i'm not sure why they can't find your club

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maybe because of the special characters in the name?

wind forge
#

Yes, I think so too. Maybe the developers will be able to fix it?)

wind forge
rain crown
#

New one for me. Is it disconnection bug 2.0?

void island
#

Imagine finding a hacker on switch

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I mean like there's 0 chance to hack on switch

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Unless

vapid bone
#

People can hack it

jolly ferry
# rain crown

It happened to me once, couple of months ago. Right in the middle of the race the game restarts with the same screen as yours. No error screen. It happened only this time, never again.

dense harness
#

@rain crown same. Been awhile though. Just random server drop.

rain crown
#

Something like you lost connection

dense harness
#

Server errors yes. I think sometimes to much is going on at once so the server drops the most recent. It barely happens but it does

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Who knows really.

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Lol

quaint skiff
#

Maybe even since the release

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But it's kind of a disconnection bug, yes

raw gorge
#

Hi @shy prairie , Good morning, looks like I'm softbanned, can you please help fix it. My player ID is b8562f

rotund trout
#

Resetting the game to avoid crashing isn't entirely effective. Opened the game to do B class Elite, and it crashed. Hadn't even done a single race yet. Happens again it'll mean it's completely unavoidable. Doesn't usually happen that way that's why I've decided to mention it here.

clever olive
#

Same happened to me with the DBS hunt, but it happened only 1 time

clever olive
zealous tundra
#

I'm loosing my mp2 matches, while finishing first (or at least finishing much higher then last), lost a lot of my ranking and rewards because of that weirdness

stoic wedge
#

Hello @shy prairie, got a little problem over here. The leaderboard told me i am in top1%, but i recieved top5% rewards. Either the board was not accurate and up to date, or i really was top1% and didn't get the right rewards. Thank you🙂

shell dome
#

Someone was softbaned, so you move up one place.

stoic wedge
shell dome
#

Right.

stoic wedge
frosty onyx
#

Soon series final reward

#

It should be UK car normally not mp1?

vapid bone
#

My mp1 lobbys look like that,mp2 is empty and can't earn rep.I suppose it's softban but no indication no reason no nothing,kinda messed up but at least it gave me chances to be in legend class in mp1 and 10k credits per race so thanks i guess

frozen tide
#

Just finished the Q&A event and the game crashed... right before it crashed it said "this event does not exist"

vapid bone
#

Ah it's over

split cedar
#

The tokens reward from 5 flat spins is not working

hasty prawn
#

They need to be all at once

boreal gyro
boreal gyro
#

If you're searching international and your club is set for RU... that's the problem.

#

It should show up if you search RU

heady kestrel
split cedar
#

3 times

heady kestrel
#

Try restarting the game.

split cedar
#

Now

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Nvm it started to not count again

sturdy plaza
#

i thought it was GTR

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unless there's two support cars

clever olive
sturdy maple
clever olive
#

yeah i noticed now

#

but jeez that shouldnt happen

sturdy maple
#

I think its more prevalent when using slower cars, or maybe its the timing with the 360.

clever olive
#

hmm

lament robin
south hill
#

I need to know how your game is running that smooth

wind forge
frosty onyx
#

You could buy the ss3 pack to get trion and each Saturday you can get bp

autumn ocean
#

Okay I got an issue here.

These days/month whenever I start my asphalt, after like two minutes it crashed and says that an error has occurred. It's annoying! I even missed out on card packs during it!

It makes me so angry. Can it be fixed?

sturdy plaza
#

not yet

autumn ocean
#

Chocolate. But ok.

#

Whoops. Wrong server X'D

lament robin
south hill
#

Never seen local mp run that well before

lament robin
#

wow

#

its always doing really good

#

normally osaka and caribbean are the only ones that lag

frozen tide
#

Anyone getting constant crashes

wild oak
#

I send many suggestion but no answer. Is it denied or accepted?

lean charm
feral edge
#

Way worse than before

#

Doesn’t matter the game mode

#

I’m restarting the game often and that helps, obviously a terrible memory leak

#

Thing is it was fine there for about 2 weeks

dense harness
#

Special events are locked for me

#

(On Switch)

quaint skiff
#

There is no Special Event going on

dense harness
#

It was locked even though when there was one

quaint skiff
#

Nope

dense harness
#

(The car hunt events)

quaint skiff
#

The last one was a few weeks ago

dense harness
#

I see

#

What happened to electric season

quaint skiff
#

There is no electric season

#

Also I think you're new to switch since you don't know anything about what's going on rn

dense harness
#

Im not new to switch

#

Im just confused at why this is happening in this game

quaint skiff
#

What is so hard to understand

#

Switch is 1 year behind global

dense harness
#

I see

stuck viper
#

Hi @dense harness
I'm banned !
I play manually (single joycon), with respect and without any kind of cheating actions since 2 years and I'm banned for the 2nd time. It's a mistake. Please do something

wild oak
boreal gyro
wild oak
#

It is called softban

stuck viper
stuck viper
wild oak
#

Their security system is banning some players that are not cheating

pine tinsel
boreal gyro
#

English only

stuck viper
#

Yes. 2nd time for me
I'm wondering if there is a link with the report page .....

wild oak
#

Answer from the cdc

stuck viper
wild oak
#

Same month ago too. It is automatic answer

clear spade
#

I bought 2 packs that were removed from the store before my transaction completed, so funds gone but no packs. It was the same one I retried. How to get help?

slow sable
#

I would contact customer care

clear spade
#

Thanks. I tried online but it doesn't look like there's any support available. I see there's a channel here for that though. I'll try there!

dense harness
#

There is this race in the Lotus season where you always crash before you gain control of the race

#

is there a way to get past it

rain crown
#

Issue with the math with these 2 bundles. Same thing , it says 5% difference but the price is 100% between the left one and the right one

dense harness
#

How is it there is enough connection to see my car wreck at the start line and see how many points I lost in MP, but not enough to actually start the race?

#

And why am I losing more points for a lost connection than I would have lost for losing the race?

worthy gate
rain crown
worthy gate
#

By playing A9 you accept to be scammed by GL, that's not an issue anymore (and we can continue the chat elsewhere)

steady vortex
rain crown
# steady vortex The math is not that bad if you figure rounding to 5% increments. 85% off 100 is...

We clearly did not learn the same math in school 4.99=10% (as it is 90%off) and 9.99=15% value (85%off) . So if we look for what is 100% it £49=100% for the first one and £66=100% for the second. First the 2x 100% don t match second none of them correspond to set price in the store. The closest is £48.99 for one of them but has 29%bonus coin. So it s a so call deal too. At the end of the day these figures are random, at best false advertising at worse an organised scam

steady vortex
# rain crown We clearly did not learn the same math in school 4.99=10% (as it is 90%off) and ...

Your math is fine, but you are hung up on something insignificant. Just enjoy the game. Spend real money or don't, it is not required.
You are still ignoring rounding, which causes significant error at these multiples. Say $5 pack was actually 92% discount from $62 and $10 pack was 84% discount from $62. $62 gets you 1240 tokens or 750 tokens + some coins (apparently 500k coins). I think you will find this more logically reasonable and you can continue to enjoy the game.

#

If I were you, I'd be more worried about the currency exchange rate. $ £ € all pay the same number for the packs. So you are paying 36% more than me for everything 🙊

frosty onyx
#

The %are false, the deal are greater

wind forge
south hill
#

Then change it to English letters smh.

jagged loom
#

Most of clubs is unable to find this way.

wind forge
boreal gyro
# wind forge #7017a

Ok so... if you search for either your club ID or even just asphalt your club shows... so obviously that initial list is limited on how many clubs it shows.

wind forge
boreal gyro
#

It does exist... or I wouldn't have been able to find it by searching for just asphalt. Rep has nothing to do with how you get displayed in club search.

wind forge
#

If you search through "search", then everything is fine, but the problem is not in the search.

dense harness
#

In the last few days I have lost a ton of points in MP because of connection issues. My connection is fine - I can join a race and see my car wreck at the start line. I am still connected in game. What is going on?

frosty onyx
#

Put your game in the switch memory not a SD card

midnight mist
#

FPS drama spikes since update

dense harness
#

Not me.

#

But a few guys in my team, yes.

sharp patio
#

Switch v1 patched
the game runs at 20fps, cache cleaning still chaotic, I archive the game and come back to confirm

#

classifying players by league is a bad idea for a small community like the switch, welcome to top 1vs1 and tough league climbs

#

anyway have fun

shy prairie
sharp patio
#

hi lady, I think more that it is the balancing of the selection of the cars in each league which is badly adjusted
example this season with only the 570 playable in mp2

#

the mp2 before was even more punitive

#

I hope you are well ! ❤️

#

think that in splitstream to bring together the cars top speed max, to put an equivalent in platinum and master so as not to frust the platinum and benefit the master

cloud topaz
#

Something happened to the performance with the update. The graphics are jumpy and cars are popping in and out of places 🥺. And I blow up at the starting line sometimes now 🥺

red flicker
# sharp patio think that in splitstream to bring together the cars top speed max, to put an eq...

I don’t really get what you’re saying but uhh, there are only so many cars to put in leagues and they’re supposed to get progressively better as you increase in leagues. GL wants you to put in the effort/time/money to get to Master so that you can use the stronger cars and defeat other opponents. That’s the structure of the system. Sure, the new system will result in more 1v1s, but at least people can climb leagues better, which is the core of your complaint here. It’s a give and take after all.

glass mica
#

About the Apex AP-0 naming issue, it seems to occur on every language that isn't English

#

(2 examples)

storm glacier
#

Framerates during races are more choppy than before, feels like playing at locked 24fps or less

sharp patio
#

@red flickerI just did an analysis
there are some mixes indeed when we get closer to a league back to the old system match + or - 100 ratio
to see over time but it's like at the start of the game

dense harness
#

Which is pretty much what every "Top" club is doing. Even yours.

sharp patio
#

funny career chapter 5, tradition, race number 5

#

and more have fun 😂

worthy gate
#

I just took a barrel in st peter kickoff and game freezes for 2 secs (like we used to have in cairo 1000 minarets) , couldn't took a video because switch already full with GL video bugs

dense harness
#

After updating the game runs horrible.

ember sigil
clever olive
#

It is lagging for me too
My Switch model is HAC-001

storm glacier
#

The game is running bad on Switch Lite too

glass mica
prime hull
#

OK, now the game is having technical difficulties with this new update they’ve released…

tall hollow
#

I love new matchmaking system
Thanks to devs 😘

pale oasis
signal slate
#

Patience.

glass mica
#

As well as the framerate

dense harness
#

@steep trench that's bad. Happened to me about a yr ago. Having that back is going to be annoying.

idle summit
#

Seems like GL is doing crappy work...again, yay!

pine tinsel
#

MP
Random software crashes (In lobby, before race starts, during race, at the end of race)
Random game loading screen (In a race)
Race starting early (Race starting before countdown)
Matchmaking (People matching other people in higher/lower leagues) FIXED (?)
Points win/loss (Irrational rating evolution) FIXED (?)
FPS Degradation (New)

Clubs
Club leaderboard position messed up (Ex: Number 99 in LB having number 76, 98 having 79, etc)
Club milestones (Too high requirements) FIXED (?)

#

Did a brief summary of most common issues that are experienced

sinful jay
#

When credit heist appear, the game will run horrible

pine tinsel
#

Why that?

sinful jay
pine tinsel
sinful jay
#

you will know in a few hours

pine tinsel
#

Bro I'm a global player for 2 years

dense harness
#

@shy prairie idk this is the best way to explain it. And it gets worse than this example.
You can feel those cars glitching in the game play. The frame rates are getting bad. I haven't experienced any crashes yet but I'm not playing mp with more playability issues than there already was before this update.

sinful jay
storm glacier
pine tinsel
#

ez

storm glacier
#

the worst offender will be that 2 star minimum Trion Stage on Himalayas from Tuatara SE, having dozens of cops and AI gave us in the worst case scenario 1 second per frame, "best" case scenario 10fps

#

which is why future Tuatara SE Stages that involved cops, GL removed the cops so we didnt complain about stages with cops having very low framerates

#

"Hot pursuit" type stages always gave the worst framerates compared to other game modes so its normal people are talking about how performance will be on Switch when Credit Heists come

#

And with this new update framerates in general got worse so now add a gamemode with police and cars AI in there and expect it to be way worse

pine tinsel
#

Times are ez too ngl...

#

Icona should be enough to get the times, even with cops

worthy gate
storm glacier
sudden isle
signal slate
#

So couple months?

sinful jay
bronze harness
# pine tinsel Times are ez too ngl...

bruh Hunted runs like stop animation, and that just cops. I fear for credit heists, which is cops + ai racers. Until they fix the optimization on the Switch (really gotta stop copying and pasting) our daily races going away will feel like a stolen dream.

south hill
#

This game REALLY needs an optimization update. Played on Carib in MP and my frames died. That usually only happens on Osaka

clever olive
opaque sky
#

the game is unplayable with this framerate

#

I'm about to drop it

autumn shale
#

What happened with the most recent update? Texture loading is slower and frame rate performance is now considerably worse than ever before as well as the frame dips.

hasty prawn
#

You mean you don't like having half your inputs not register? kek

red flicker
dense eagle
#

Don't know if it's a bug or intentional, New York is in club races but only one track is available with the rest missing. The track is Wall Street ride (30").

hasty prawn
#

It's probably all they had time to finish kekw

thorny hemlock
#

@shy prairie Hi Stephanie, I made a mistake in creating an A9 account for my kids to play: entered the age too low. Now we can’t change the name. Can you help?

gloomy zenith
#

I know it’s a meme that performance gets worse with every update but uh…what exactly did you guys change this time? Seems like a buff to visuals and nerf to frame rate with 30 fps cap? Or is the game just running so bad that it doesn’t pass 30 fps anymore?

bronze harness
#

it used to be 60, but it just gets dimmed down with every update

#

like last update was at least 45-50

gloomy zenith
#

I legit think it’s hard capped at 30 now

#

Playing the Shanghai credit races…that’s a track that has nothing much going on…but it definitely isn’t passing 30 fps

bronze harness
#

it's worse with hunted races

gloomy zenith
#

Tbh it feels like less than 30 on that track, but that might just be because I’m used to it running higher on average.

#

But it bad

#

No doubt about it

#

At least they were nice enough to give us a warning that they’re stealing our personal info and probably selling it to China.

bronze harness
#

plus considering that from launch, they've bragged that this game would run at a constant 60, it's sort of bad advertising

gloomy zenith
#

I’m just so perplexed. Still no analog steering too lol

bronze harness
#

there's stuff they have to fix and include that they're just not doing and it's starting to get concerning. First things first, they have to improve optimization for the Switch. Internally, we're all running the same hardware, so really, there's no excuse for the game to be this degraded

gloomy zenith
#

You hate to see it

devout surge
#

This seems to only be seen in television mode, the textures load slowly if you go to the menu and re-enter the game, everything gets blurry and when you choose a car It seems that the light does not reflect on the paint for a second

#

forget what I said in normal it is also seen

paper saddle
#

@shy prairie I do not see Vanda in the garage level 16 pack (free and premium both)... But in the garage level screen it is saying Vanda is available at level 16. Kindly add it to the card packs.

I'm level 16 btw

south topaz
#

Vanda is not supposed to appear at the moment

patent marsh
#

Please,Improve framerate.
It's hard for me to play.

umbral junco
#

Yeah fps dropped after the update

wild oak
#

Clean the maps (even very old one) full of glitches or invisible objects

wild oak
#

Apart from paying the season pass, is there another way to get enough bps to unlock this car?

glass mica
#

Bacalar is LP exclusive

wild oak
#

Fdp de jeu

shy iron
zealous tundra
worthy gate
#

I remember the fiest days I started playing I managed to decline and still be able to play, then with carribean update there was no more choice. I think it's easy to report such illegal things to CNIL in France

dense harness
#

You pay money and don't know what you will get in return.

zealous tundra
#

I think that's not illegal in most countries because you can't sell the items you got from them for real money

open finch
#

More to the point, it's functionally a casino, yet it's not regulated like them.

shell dome
#

The game has lower fps after update. Will it be fixed soon ?

elfin hare
#

Other players' emoticons show up in MP races even if emoticons are switched off - is this supposed to happen? Definitely wasn't the case before the update

sharp patio
#

I no longer want to complain here because the worst is yet to come, just be content to take the legend pass 😘

dense harness
#

@shy prairie there is a fix coming right? Mp is unplayable. Game runs worse than an Atari.
I literally just bought the lp and the game performance makes me regret it now.
Can't even play limited time events.

devout surge
#

@shy prairie all the problems that the fps goes down especially when there are police cars and obviously there is also crash,the textures load slowly if you go to the menu and re-enter the game, everything gets blurry and when you choose a car It seems that the light does not reflect on the paint for a second

#

Hope this helps you know what the problems are and fix it faster.

sharp patio
#

@shy prairie overpinged 😂 > on the global version with this update many devices had access to 60fps
maybe it's activated on Switch when it shouldn't be

onyx siren
#

Games are still grey area and the FIFA lootboxes are illegal only in Belgium. Yet. But those fake discounts are already illegal in some countries. There's a new europian directive about consumers rights in process and fake discounts should be illegal in EU soon.

thorny hemlock
dense harness
#

They did not say that they have lowered the loss of points in mp, - 54 😂😂👎

south topaz
#

Just wait for next mp, didn't you quit already?

loud burrow
#

I know you are aware of the fps issues but 1fps and disqualified from Mp race do you play test these updates before you send them out i mean you want people to pay for Legend pass and for the card packs when the game is this bad it's like a beta indie game

little kernel
#

@shy prairie Game Freezes Have occured more often after the Update

clever olive
quaint skiff
#

Lmao I discovered that since the Porsche Season was out

#

So the bug exists since the Porsche season

sinful jay
brittle solar
#

This isn't really an issue but it's in response to the lagg issue. On my OLED switch in handheld mode I have no issues.

quaint skiff
#

since the bug is in the game for months

unborn osprey
#

Gameloft: "we fixed mp matchups" - reality:

#

Issue - Gameloft making things up

high zealot
#

That available in the next season! @unborn osprey

dense harness
unborn osprey
#

@dense harness got KD'd and finished on TD. But that is still irrelevant. I was in top 900, over 100points shy of legend, but yet getting 3 legends in the pool. That's bullcrap even if I would have miraculously won

dense harness
#

You're right friend

frosty onyx
#

Mp jaguar trial I have laferrari aperta car?? @shy prairie

#

Even the reward is aperta eip

wild oak
#

It is better to fire Joe the intern

wild oak
patent axle
#

Please fix the drop rates. Bought 3 x 10 packs for C75 and received only 12 BP in total. So 9 guaranteed and only 1 lot of 3 from the remaining packs
This is closer to 3% than the quoted 10%.
All of these packs feel like a scam and just frustrates (bit like the frame rate drop in the latest update).

frozen tide
devout surge
#

I was winning when suddenly the car explodes I get a sign that it had been disconnected

lost burrow
#

my friend is trying to join my club and he is on pc while im on switch for him it shows my club does not exist and when i try inviting him to the club it shows he does not exist idk if this is a switch issue or a pc issue or if its a issue at all

limpid isle
lost burrow
#

oh

dense harness
#

#fixbeforetheweekend

shy iron
# dense harness #fixbeforetheweekend

unlikely but... sad times. Have people noticed that regardless of turning off emoji's you see them now from other racers and if you click on the right analogue stick they work just as though they weren't disabled.... then the UI for them is back in the following race

dense harness
#

@shy iron no I hadn't noticed. Not played mp since a few races after update. I'm too high strung to be getting mad at mp (a video game) because of someone else's incompetence. I'll just play events and stuff for the time being.

idle summit
#

Game just started lagging in the middle of a MP1 race in Rome. Lost, obviously.
Also the after match screen would freeze for minutes.

Can't post the video I made because of your absurd mee6 filter...

#

(remove the space before the .com)

shy iron
shy iron
shy iron
signal slate
#

Just played enough for Daily.

shy iron
#

What is going to happen regarding the Car Hunt Riot for the Vulcano Titanium? are we just meant to play the best time that's possible with the lightning area of the track dropping so severely in fps that it's impossible to control? or will the frame rate be fixed before that ends?

pine tinsel
#

Nothing new ngl

#

But sure... frustrating

onyx siren
shy iron
# pine tinsel Nothing new ngl

I just mean if the game gets a fix applied tomorrow then any practice or runs of the Riot today are going to be blown out of the water by a time put in while the game is functioning normally. Would be best to just save tickets.

pine tinsel
#

Nah that happens once in a while tbh. Don't feel like that's gonna happen everywhere either...

pine tinsel
shy iron
dense harness
#

The improvement is so minute don't expect a huge difference. It's definitely a program issue, meaning nothing can be done on our side ofc.

civic umbra
#

For few hours I am getting no opponents were found message in MP1. It happened once I got to Silver. So I managed to play just 5 min before that. In MP2 I am getting 1v1 every time. @shy prairie

shell dome
#

Low fps fix whennnnnnnnn!!!!! 😡😡😡😡

pine tinsel
#

Soon TM

midnight nimbus
#

low FPS
pls fix it pleading

sturdy maple
#

Damn, how long has this been going on, I dont think it'll ever get fixed.

clever olive
#

If you guys say you have fixed the matchmaking, then how do you explain this, @shy prairie?

hasty prawn
#

Everyone has the same car tho

clever olive
#

Still, it is nonsense
I'm matched with 2 people being in Professional (including Bro2) and one in elite, while I'm in rookie

abstract rose
#

One of the replay modes seems to be broken. This is all I see when going to "Free" camera in MP1. Haven't tried other race modes yet.

#

This might as well be a video. The camera goes nowhere.

#

So it desn't work for me, for either MP1 or MP2. In one LTE that I checked, there was no issue.

clever olive
#

On the seasonal missions tab, it says that I have the Legend Pass, but I don't

dense harness
jolly ferry
#

MP slipstream in 10fps is unplayable…

hasty prawn
#

Awful flickering at the start of the Trion event. Also really slow texture loading compared to before.

signal slate
#

This seems to be common on the Caribbean track. Had it happen on yesterdays daily credit race.

hasty prawn
#

The jungle section is like a 10-15fps dip too. Definitely wasn't that bad before update.

#

Forgot to mention this is handheld, but docked still has same problems

signal slate
#

It does. As I have noticed.

#

It is bad in the car hunt as well.

dense harness
#

The garbage of this game keeps stopping every 30 min
It is closing in mp1, 2 and in daily envents

glass mica
#

The game can no longer be opened offline

#

Well done, GL you've outdid yourselfs

#

again

slow roost
sturdy plaza
#

there's no point of an offline mode if you need to be online to access it

loud burrow
#

Why is the word "money" banned from club chat?

night mesa
quaint skiff
#

more frequently

#

More frequently doesn't mean that you always race against people in the same league again

echo raft
#

that screenshot was taken before it was up into effect

#

you can clearly see its mp2 with aperta

south topaz
#

Right now mp2 is Aperta though

echo raft
#

what

quaint skiff
#

There's an Aperta Free Try in mp2 rn

echo raft
#

i swear its CX75 trial mp

quaint skiff
#

No

sturdy plaza
#

it was supposed to be CX75

quaint skiff
#

But they messed it up and now it's Aperta

echo raft
#

thats probably why i got confused

sturdy plaza
#

we'll probably get CX75 next week

echo raft
#

cuz title says CX75 trial :aderp: i didnt actually go into it :Piplup:

quaint skiff
#

It says Aperta

echo raft
#

it didnt yesterday 🤔

#

oh well

quaint skiff
#

Since they messed it up and didn't want to change it to the CX75 they just renamed it

echo raft
#

i havent played today, been at work :aderp:

storm glacier
#

It loops back to this message and the previous one with no chance to go offline mode without internet connection

#

I use offline mode plenty of times and its sad to see it like this again

glass mica
#

Yep

shy iron
loud burrow
#

@shy iron lmao

shy iron
#

if you hold the power button on the switch for 12 seconds it will hard power off the system, there is no way software can prevent that power off or remain running, when you start it back up it will pop the cart based game to position one on your main menu and should let you play again.

sturdy plaza
#

that usually only happens when I don't close my game after I turn off my switch

#

either that happens or I crash

#

so they might be related

sinful jay
shy iron
#

best thing to do is be careful to not put the switch in sleep mode while A9 is still open and running, it only takes about 20 secs to open the software so best to just fully close it when turning off your switch for a while.

lean charm
#

Game is 2 years old and that freezing problem when sleeping the switch has been here since the start. It won't get fixed. Close game when not in use.

patent axle
#

Frame rate is awful and this has made the response to inputs worse too.
Surely this should have been found during testing or don't you bother with that?

dense harness
#

@shy prairie I know your aware but want to reiterate the point about game crashes

Ever since the new season has started I've experienced a lot of game crashes this is compared to when we had no season.

shy iron
harsh gale
#

@shy prairie Have you found a solution to these low fps problems?  It makes it practically impossible to control, so please do something about it as soon as possible.

ripe swift
#

Always nice to lose 20 points because of a game crash every 2nd hour

pine tinsel
#

And I think they know how to do

#

You'll know when it gets a fix

wild oak
#

crash in mp1

grave cobalt
#

@shy prairie the Vanda doesn't appear in Legend Shop. My garage level is 18 and the Vanda is supposed to appear with lvl 16. I have all cars in the LS maxed except the DBS and Vanda, so it should appear regularly but it doesn't. There seems to be some kind of bug. Could you check that out please?

slow sable
#

The Vanda is not in the legend store at the moment, but the DBS is from garage 15 so should show up every couple days

grave cobalt
#

okay, but why is the Vanda shown to be at level 16 then?

#

if it isn't in at all

elfin hare
brittle solar
#

There's no keys in the rewards so how exactly are we supposed to get the car than lol makes the event kinda pointless kek

rain crown
#

Bug with the shop. It showing epic for a gold cars

raven cedar
#

That's normal lol

south topaz
rain crown
rain crown
south topaz
#

Yes

fast bear
#

Guys i cannot find any opponents in multiplayer been like this since yesturday can anyone help ?

#

If i find a match its only one racer in lobby ?

clever olive
#

Guys, there are no keys because the Grand Prix prize are real-life kits for the Lego Senna.

fast bear
#

Why would i have a soft ban guys im abit confused at the moment ?

#

I ask because someone has put it under my post 🤣

#

Ive not cheated at all. Wouldnt even know how.

civic umbra
#

But I thought it is what GL wants us to do )))) and… spend money.

cosmic bloom
#

Two races now once in osaka once in midwest where in the middle of the race the frame rate went down to maybe 1? I have a headache and can post clips but im sure your company’s negligent staff already knows and still wont do anything… I want my 80 points back… can they at least cap the loss to 20 points since they wont fix anything?

south hill
#

@dense harness hasn't dm'd me yet. I think this is a bug that needs fixing

dense harness
#

Third race in mp1, in platium league, and closed garbage game before starting the race. -20gl. With each new version and event more closures, more and more garbage

red flicker
#

GL make up your mind, league mixing or no???

south hill
red flicker
#

So it was just assumed that they made it 100%

#

And now they suddenly reverted it?

#

In the worst scenario too, plat LL mixing was the bigger issue

south hill
#

They never reverted anything. Even on global you have a higher chance of mixing with LL players in PL than you do GL players.

#

The chances of you getting matched with GL players is lower than getting matched with LL players but it's not impossible

red flicker
#

Ah, okay

#

To date, I haven’t matched a single gold league player in plat this season(and I’ve played a lot), so meeting the LL guy was a surprise

south topaz
#

Not the global one but more like this switch version

#

When there was like 30 plat players. Lobby just ded and I can't get any gold league players

south hill
#

xd

shy iron
#

out of interest... is the Lego Senna meant to be Class A or Class C?

#

BP on the left shows Class C icon on there, top right says A lol

sturdy plaza
#

it would be pretty broken in c class, pretty sure it's just a mistake

clever olive
#

Ah yes, my favorite car, "Bacalar"

dense harness
brittle solar
jolly ferry
shy iron
dense harness
frosty onyx
#

Robbed 🤣

jagged loom
# frosty onyx

It's not a bug it's a Slow Motion feature, which gives you more time to make better decisions in what direction do you want to go welldone

tall hollow
#

#nfs most wanted lol

rain crown
#

And another gp attempt gone with a crash....yepee

tall hollow
#

Don't forget to restart your game before

shy iron
tall hollow
#

Yeah

#

It sucks

rain crown
#

Other new issue

tall hollow
#

I am as desapointed as you about that game @rain crown ...

#

Do you speak french ?

dense harness
#

@shy prairie is there still a fix coming? Mp is unplayable for me. Frame rates are still horrible and now some of my actions are not being input.

#

Because I don't farm the inability to play mp in it's current state it is hurting my reputation. And no I am not going to life a freaking game for reputation or milestones. To old and got life to attend to

jolly ferry
frosty onyx
#

I think you know it but you made a crossover with lego to find new players but new players can't play the gp. Because you need 100 flags.

shy iron
slow sable
#

I’m aware that the daily car loot is missing, and I’ve passed it up 👍

dense harness
#

I'd like to know when the game is going to be playable. I just had to put my mp race on td because my actions are not being input.

tall hollow
slow sable
#

I dunno how to help you there, sorry

dense harness
#

@shy prairie You have stolen the batista car,😜😭 it is one of the best, when they return it😬🤗

sturdy plaza
west flint
#

Hey so I just started playing on switch and I’ve got some friends who play on Xbox and I wanna join their club but I can’t find the club when I search for it and they can’t invite me to the club

#

And the google says that the game is cross platform

sturdy plaza
#

Switch isn't cross platform

west flint
sturdy plaza
#

it got added after the other platforms so they made it a year behind the other ones

slow sable
#

Xbox is cross platform with windows, we on switch are not cross platform

west flint
#

Ok thanks google said it was but I guess u can’t trust everything

patent axle
#

One of the latest missions is "perform jumps in back to school events 0/30"
These events may have coincided with British season almost a year ago in global but have already finished on switch. How are we supposed to complete this?

shy prairie
wild oak
shy prairie
glad cove
frosty onyx
#

I hope you will put rimac BP in back to school

echo swift
#

Episode 2 of LP missions are still locked, but the countdown is gone

#

Stayed that way through 3 game restarts, but apparently I just needed to view the rewards tiers and select “Go To Missions” from there…

echo raft
#

back out and go back in, it should work

echo swift
#

It’s fixed now laugh

wild oak
#

Announcement made when contest is over

dense harness
#

Maybe fix the drop algorithm. I can't even remember the last time I got an eip for vlf or ego (actually for ego I've gotten 0).
Before anyone posts that these take forever, yes I know, but over a year is forever enough.

queen vesselBOT
#
̔̏̊Ricky Bobby#2545 has been warned

Reason: Bad word usage

dense harness
#

Ok if a mod can tell me what word was bad ? Ty

#

This server is getting as bad as the game

#

@shy prairie shorter version since I used "a bad word"
Is there an eta for a fix. As much money as I've spent I'd like to know if I'll be playing much longer. If there isn't a fix then truth be told so I can retire.

dense harness
#

I understand, but is that before this weekend? I'm not going to attempt any se or gp with the game in it's current state.
ETA= estimated time of arrival.
As a contributor to payroll I think it's a fair question.@shy prairie

shy prairie
#

A contributor to payroll? My salary doesn’t depend on your purchases, if it did you’d probably see me insisting everywhere for you guys to buy stuff XD i’m joking

As for ETA we hope for next week but it’s not 100% confirmed

dense harness
#

Lol to the first. To the second ty

devout surge
#

I have opened and closed the game about 5 times and it always appears to me that there are no events or multiplayer or Club it has happened to me before and I have to close it and reopen it until things work out anger

#

after 5 attempts I finally get the events if the error happens again I will send a photo as proof

#

@shy prairie In addition to the textures now there is also this one although it does not seem to be so common at least to me it happens a lot

feral edge
#

Is there something I should be doing to fix this? I’ve been trying to get into the game for about 20 minutes

jolly ferry
#

I only get that error when I’m without internet connection. But it doesn’t seem to be your case…

acoustic sigil
feral edge
shell dome
#

Low fps fix when ?

frozen tide
wild oak
#

The jumps in Halloween do not count. Only those in shocktober

vivid drift
#

The same issue with jumps in Halloween.

jolly ferry
#

Next week…

shy prairie
dense harness
#

Every time they put a gp, or novelty this game is often closed, it is disgusting this garbage

shy prairie
#

@wild oak @vivid drift It should work now, let me know if it doesn’t

wild oak
#

I already finished it with the shocktober

wild oak
#

I have no position

#

I restart and no gp no event no mp no club

dense harness
#

@wild oak everyone is experiencing this at some point. It took my game almost 3 min to refresh from those no mp season and club season.

wild oak
#

Ok

dense harness
#

Conclusion: this update is too hot for potatoes

amber merlin
#

Hello

#

Why can't I connect to my asphalt 9 account on switch anymore?

#

??

#

while it's been 2 years since playing

boreal gyro
amber merlin
#

Yes

amber merlin
#

I was driver 1636

dense harness
amber merlin
#

ok

#

it's good

#

thanks u

jolly ferry
#

Again…

dense harness
rough moat
#

Crashes!!!!
Is GL doing anything about it?

brisk grove
#

where is switch forum???
who can help me??

#

is here???

spice girder
#

I got a question for everyone. I play offline mode and I noticed lately is does not give the option of offline mode in airplane mode, the only way I found that works, is to go to settings and manually switch to offline. So anyone else notice this problem. @shy prairie

white verge
#

Anyone getting this, haven’t been able to play MP in four days but can play everything else??

frosty onyx
#

Legendary week end is way too hard 3% is top 90. You should think about changing the figure for switch

glass mica
#

It is simply an issue of skill

frosty onyx
dense harness
#

@white verge I have gotten that last year. I reinstalled and worked. Idk if it was the same error but worth a shot

feral socket
#

Please fix the software. Getting crashes every 15 minutes to an hour, hourly race with frame rate drops to slow motion and soft banned with no warning or reason why. And no restart between race modes is not an acceptable answer.

shy iron
rancid lynx
#

Game crashes have become unbearable.

jagged loom
#

Crash in MP2 -46 points, thanks GLwelldone

cosmic bloom
#

All issues of skill, I agree with Toaster get good at programming and running a company 👍

clever olive
#

Is the option to skip conditions for 50 credits intentional? I spent on them

brittle solar
#

@slow sable there's no heist

jolly ferry
#

Credit heist not showing…

slow sable
#

Ok, thanks for letting me know. I'll pass it up

brittle solar
#

👍

shy iron
#

Considering the final 15% or so of the Caribbean course doesn't run properly in the current state it seems like a shame that the weekly contest is using that track 😦 gotta hope for the patch to come or the end of that contest is just driving and hoping right now.

jolly ferry
#

Fix that ‘black hole’ please. I managed to fall in it twice in the last 24 hours… 🤦‍♂️

burnt lance
#

skill issue

jolly ferry
#

The run is ofc ruined with any small mistake but that hole (and others) should be fixed.

south hill
#

Just git gud and stop falling in it. It's literally no hindrance to anyone else and you're practically throwing yourself into it. That's a waste of time for the devs to fix rn when an easier fix would be you not going over there. I've never fallen in there before

white bison
#

@shy prairie explaination please

#

Internet has nothing to do with it as the race was smooth before this turn

heady kestrel
#

It happened to me too on a different stage, when I was using the Apollo N.

dense harness
#

The game stops every 1, 5h, often game

heady kestrel
#

The race was still finishable

#

It means able to be finished.

pine tinsel
#

Can you just... check issues above

#

this is literally going on a few a couple of weeks now...

dense harness
#

The vulcan riot rewards card isn’t appearing for me. Is anyone else experiencing the same?

slow sable
#

It won’t show up once you’ve claimed the rewards

#

If you haven’t yet claimed them though, I can only suggest you contact customer care

dense harness
#

Should’ve been more specific, have not claimed them yet. Will contact cc. Thanks!

lean charm
#

Did you actually complete a run?

dense harness
#

Yes. I play daily and checked earlier today before the event ended to see if I was bumped from top 25% to 50. So it was there earlier, but when I logged in tonight it was totally gone.

limpid plover
#

Multiplayer mode is not finding opponent for the past 24h. Is anyone experiencing this?

wild oak
#

Hi. One of my team mate is banned but only plays manual. He won yesterday doing a lot of kd and probably some upset players reported him or just a faulty security system. @shy prairie can I give you his I'd in pm because he is not doing rep or credits anymore (no opponents in mp)

wild oak
#

The answer from the CC is hard to accept. To sum up : "we can't tell you what you did. Being banned is not a warranty that you did something wrong. Our system may be faulty. But we don't care. Just wait for the restriction to be over and read our terms of use"

shy iron
#

Quest should be complete.... it's not complete. Clicking it doesn't give the tokens just takes me to the shop.

patent axle
#

This started less than 30s into the race and was impossible to finish the race. Minus 30 points for the pleasure of watching a slow motion crash too!

#

Three races later and another software crash so more points lost. Please fix these

sturdy maple
#

Well looks like the game still buggy as hell

#

ill be back in a month to check.

dense harness
#

I haven’t had any significant frame rate issues until my first GP run today. What should have been a :32 second lap turned into :43. Very bad luck I guess.

clever olive
steady depot
#

I feel like drifting on switch is different from mobile in terms of speed,

feral edge
# patent axle Three races later and another software crash so more points lost. Please fix th...

It’s honestly getting to the point it’s so bad it’s making me rethink playing the game. The crashing is so frequent now it’s made MP1 nearly impossible for me to progress to Legend, I can’t imagine how much more frustrating that would be to others - add to that the decision to make a 2 week season of slipstream its just making the player base more frustrated and toxic. All in all the game is becoming a drag to play, rather than enjoyable. The crashing is not a new problem.

shell dome
#

Why hasn't it been fixed?
It's been two weeks.
How many more weeks do we have to endure?

lean charm
#

The Hypersport bps can be won in s class events

burnt lance
#

always have been, not an issue

dense harness
#

Why st stops the game every x time

oak bison
#

8 hours ago I had crazy lag at the start of any navigation screen such as Daily Events, selecting a car after entering an event, clicking on race etc. Everywhere except game-play. Specifically, there was a lag between the screen rendering and focus on the default button, so severe that I had to click once to get focus on the default button and click again to perform an action. After a couple of hours it diminished, but there is still lag today of about half a second. I realize that this is likely caused by network or server latency but it can be exacerbated or mitigated by the application architecture. I suspect that "exacerbated" is the case since it is not intermittent - it started yesterday and persists, so it's more than likely from a recent hotfix or patch.

shy prairie
#

The hotfix went live 54 minutes ago

burnt lance
#

nope, hotfix still doesn't fix the fps in carribean, it still lags fluently

dense harness
shy prairie
steel dune
#

It seems that the hotfix may have broken the Chevrolet Corvette Grand Sport.

The car feels heavier and less responsive, and loses a noticeable amount of speed in corners that it simply didn't before

glass mica
#

Good

pliant marsh
#

Thats even better

pliant marsh
#

so the FPS seems to be fixed, there are some slight visual artifacts (like before) but the FPS seems to be much stable now

#

that was while playing in handheld mode

storm glacier
#

The hotfix didnt fix the offline mode, it still asks for an internet connection in order to play

frosty onyx
#

Visual glitch are still there, you can see them at the start of vlc event

high zealot
#

The hotfix didn't fix the crash.

dense harness
#

I'd like to share my experience: before the hotfix, no problem with framerate. After the hotfix, a run on the GP was unplayable. Like 10 or 15fps.

jolly ferry
#

The crashes seem to be more frequent after the hotfix. I’ve already had 3 in the last hour…

rotund trout
#

So broken

fast bear
#

My game is even worse than before. Unplayable at the moment.

vivid drift
#

Didn't get additional rewards for multiplayer for getting in 10000 places. Was on 65xx

#

Also have some visual issues on the several maps

#
  1. Project:
    Asphalt 9 Legends (Nintendo Switch)
    Summary:
    The credits amount doesn’t increment at in-game shop when choosing the lowest available tokens amount to convert
    Priority:
    B
    Severity:
    S3 Major
    Description
    Steps to reproduce:
    Open the game and choose Shop at the top menu.
    Scroll to the right to the section Credits.
    Chose the lowest amount to convert (40 tokens to 7000 credits).
    Confirm exchange.
    Actual result: Tokens amount decreases by the selected amount. The credits amount doesn’t change.
    Expected result: Tokens amount decreases by the selected amount. Credits amount increases by shown amount.
#
  1. Project:

Asphalt 9 Legends (Nintendo Switch)

Summary:

Reduced performance during races on several maps and with police in portable mode.

Priority:

A

Severity:

S2 Critical

Description

Precondition: Only in portable mode, only the races on maps with a lot of destructible items (eg Osaka) and/or races with police pursuit, and/or Multiplayer with Nitroserf mode on.

Steps to reproduce:

  1. Start the game.

  2. Find the race with one or more preconditions.

  3. Tap Play (or select Play and hit the A button to confirm)

  4. “Enjoy” the game.

Actual result: Freezes or reduced performance during the race.

Expected result: No freezes or reduced performance during the race.

glass mica
#

what

vivid drift
#
  1. Project:
    Asphalt 9 Legends (Nintendo Switch)
    Summary:
    The game crashes sometimes when starting a new race in the portable mode after the last update.
    Priority:
    A
    Severity:
    S2 Critical
    Description
    Precondition: Only in portable mode, only the races with an active internet connection: Daily events, Multiplayer, Special Events, and Career Mode.
    Steps to reproduce:
  2. Start the game.
  3. Go to a multiplayer race and chose a car for the race.
  4. Tap Play (or select Play and hit the A button to confirm)
  5. Repeat until crashes (2-3 times from start).
    Actual result: The game works with crushes. System error appears on the screen, in-game items are lost.
    Expected result: The game works without crushes.
vivid drift
lean charm
vivid drift
lean charm
#

Yes

#

Check mp1 current cycles rewards. It was the same

vivid drift
lean charm
#

Changed back to 3k with the British update

#

USA season was only cycles with 10k

sudden isle
#

game doesn't finish loading the race on joining the car hunt riot ... rip 2 tickets

shell dome
#

RIP

sharp patio
#

update, fix? whats ?§! nothing again
why not just optimize on switch, this custom tegra x1 only uses 3 cores and 1 dedicated for the system

We must stop the half solutions and rely on the driver of the console and its poor performance

sharp patio
#

I've been dreaming of better days for this game for a very long time!

a big ghost matchmaking issue that affects all platforms and kills competitiveness and disrespects players when it is maliciously exploited.

what needs to be done to get GL to wake up and deal with vital game issues.

i think i know
reveal this problem to everyone to kill this game and spam the TOP and degrade the experience of all who play?

what do you think you will do when that happens?

ban all players knowing that you are not able to process these reports so this game crashes

Fix players lost in matchmaking

Why a car game does not have analog sensitivity and why only the nintendo switch

Fix nintendo driver contoler

Why this game is not stable on Switch

Fix graphics and memory management on Nintendo

If you do not do these three major problems, the first one concerns all the platfomes you will simply continue to disappoint the whole community.

dense harness
#

And the closing of the game continues //1,5-2h, we are losing points in mp1 for not fixing the game,🤬🤬👻gl

dense harness
#

This is the WORST game management I have ever seen. You guys will fail and in a business sense already have. Gameloft has no ethics only greed. Repeat customers keep you alive no matter if it's digital or brick and mortar.

#

I would suggest pulling this game offline until you fix it

rocky smelt
#

Not to pile on but.. Hotfix had made crashing worse along with framerate so slow at times i think the game is frozen but then car moves slightly. Not sure hotfix did anything I can see except make crashes more frequent and FPS glitches (slow frame rate) periodically

sinful jay
#

Crashes are more frequently rolling

steady vortex
#

We don't pay for the game and Nintendo bans ads available on the other versions. Report issues, but vote with your purchases. If you want to protest, just don't buy anything with real money. They will need to decide if they want to invest properly in it or just milk it. Dont pull it though. I enjoy playing despite the issues, but weigh purchases against stability.

ripe swift
#

More game crashes after hotfix pleading

vivid drift
#

In special event 13 stage, after tap Start

slow sable
#

You can’t race stage 13 yet, you gotta wait until stages 2-12 unlock first

vivid drift
#

Button is active

dense harness
#

It's storm's season in Japan?

rotund trout
#

Pretty sure that's not a storm laugh

steady vortex
#

I saw similar in Himalayas MP1, but only at race countdown. Once race starts, it does not flash anymore. It hasn't ruined my experience so far.

queen vesselBOT
#

CHECK6 I have deleted 397 messages!

XMARK6 Because of Discord limitations I can't delete messages past 2 weeks.

If you want to clear a whole channel just right-click the channel then select "Clone Channel"

idle abyss
#

Oops

#

Well that is what you get for a friday night

#

Apologies

leaden portal
#

So I close the software every so often to avoid crashes, and just now, by doing that, the SE is gone, LP season is gone, mp, events, club season are all gone. It happened as well earlier but then I closed the software several times and all of a sudden they appear again. Now it isnt appearing. This is very annoying. Is this a sign that I got softbanned? If not how do I prevent this from happening and fix it

boreal gyro
leaden portal
dense harness
leaden portal
#

With the above issue that I just mentioned I tried archiving and reinstalling, but now another problem appeared after reinstallation. It takes much more time to load to the home screen now, with the black screen, switch screen and a9 FXX screen all having some freezes that last for a few to even 10+ seconds, it happens after pressing different buttons in game as well. Also it happens in the mp loading screen (after being matched with an opponent but before the race starts) and after a long wait of loading I get disconnected automatically due to extremely delayed race, how do I fix this?

acoustic sigil
sturdy plaza
#

This event might need to end up getting extended a week or so due to the Continental GT3 condition

#

I feel like all of these events should just be extended a week as soon as they drop because the GPs always end up finishing late

lean charm
#

In this case, the extra lego event pushed other gps back. So yeah need an extra week added to non gp events.

lean charm
leaden portal
leaden portal
hybrid falcon
#

the game keeps crashing, and it says "the application closed because of an error" SOMEBODY FIX THAT

leaden portal
#

Uh this issue I was talking about isnt getting any better regardless of any method I have used, at least from what I can think of, @shy prairie got any clue on what I can do to solve this?

#

Literally everytime loading is needed, it takes forever, and every mp race, after the long wait I get dc immediately

wild oak
#

This morning i can't access the game

latent marsh
deep leaf
#

just let us choose a performance mode that removes debris, special effects and lowers the graphics resolution, this could easily be implemented (like in asphalt 8)

latent marsh
#

Hello again, on this video here is how a race can be ruined because of a more than questionable optimization, but this is only the second time today, thanks Gameloft.

humble rapids
#

my game crashed after reseting a race in quick race
please fix it

#

also i i have this unknown bug with the mk ii that i discovered a while ago
1-i chosee the mk ii and the other player chosees another car
2-i randomly chosee a track

hasty prawn
#

They still didn’t fix the bug of cars drive with their stock stats in split screen

humble rapids
#

a random bug with the mk ii

glass mica
#

What's the bug though?

humble rapids
#

3-then wait for it
4-1st player dissapears but 2nd tooks his screen having 2 screens at once

#

probably its bcoz of its decal

#

example:mk ii doesnt not have the color icon to change its color but apollo n does

humble rapids
#

when player 1 is not on the race

pine tinsel
#

Yeah

oak bison
#

Final jump, it goes to about 1 or 2 frame rate and the jump takes 5-7 track seconds to finish. First to last, and nothing that wrong with the jump. This also happened 5 days ago, same track, same jump, also in position 1

dense harness
#

top ten a9 moment caught on camera

deep leaf
#

(you would never believe what happens next)

burnt lance
#

funny how these stuff happen in Osaka most of the time smug

sturdy plaza
#

delete Osaka ohyeah

red flicker
#

Game crashed on an official run for the GP…

shell dome
#

Game crashed while changing mode.

clever olive
shell dome
#

Then the game experience is compromised. cry

frosty onyx
#

It crash if you change mode

#

And even if you don't change and see a slow frame rate the next race it is a crash

oak bison
#

In multiplayer 2, series score of 399 needing 1 point for the next milestone (20,000 game credits). Placed in the race, gained the points, but the rewards skipped the 20,000 and went immediately to the next milestone. Here's the mp2 screen in case that helps

weak folio
#

I've talked about this many times, can we at least get a response?

sinful jay
#

Don't forget about analog

storm glacier
#

Also playing offline without internet connection still doesnt work, the game asks for an internet connection just to play

tulip beacon
#

Been like that for 4h now haha

#

and that's for every player I look

vapid bone
#

Good thing i don't play the game anymore i see

sturdy maple
south hill
#

Nah bro it's a feature

leaden portal