#🪛・switch-issues

1 messages · Page 51 of 1

barren bane
#

it will hurt a lot to restart...

#

and in a new acc

#

also, i cant change my name

#

it changed itself to Driver (number)

#

and when i try to change it, it is black

glass mica
#

Basically because the age was set at below 18 club chat and the ability to change your name is disabled

barren bane
glass mica
#

@abstract dagger did you need 1 blueprint to max the Lykan before you bought that pack?

barren bane
#

But i had a name

#

And it happened before

glass mica
#

After the hotfix a bunch of people got their names changed to Driver xxxx

abstract dagger
barren bane
#

yeah

glass mica
#

Then you probably just got unlucky and got a jackpot right when you maxed it

barren bane
#

:(

barren bane
abstract dagger
glass mica
#

Do you have more than one image?

barren bane
#

me?

glass mica
#

Referring to @abstract dagger

abstract dagger
karmic basin
abstract dagger
#

Then... That means
that i have got 16 drops?

karmic basin
#

No it's x1 + x14 because it shows as if they were two separate ones

abstract dagger
#

Nothing to do, right?

slow sable
#

It would be more helpful to see what is on the left of that 14 bp drop. What happens is if you get a jackpot in the middle of what is needed to max it you get the bp’s first, then the rest of the jp directly after so I think what’s happening is you got x1 for the final bp to 5 star it, and the remaining 14 got turned into trade coins.
@abstract dagger

#

There was a patch that for accounts with an age of less than 18 you can no longer change in game name, see club chat. That is intentional and once you turn 18 you’ll be able to change your name again, so not reset your progress, it’s not worth it.
@barren bane

barren bane
#

my mom did the acc for my brother

#

that haves 13Y

#

cant i do anything?

#

also thx for the ping bcs im busy xD

slow sable
#

Nope, there is nothing you can do

#

Sorry man

barren bane
#

ok...

dense harness
#

This is strange when ur car doesn't connect sometimes on Mp on loading screen it gives u an Error 28 or 6 or 9 and u loose a fuel but u gain that fuel back by re entering the Mp
The thing is I'm not gaining the fuel back of cars that I use sometimes when this happens why? I should get the fuel back but nope😓

dense shell
#

In the splitscreen mode all your cars are stock

brittle solar
#

I don't think this is the right map lol

dense harness
#

Hi @shy prairie I'm Manuel , yesterday I received a ban but I really don't understand it, because I played just a couple of hours and I made just 2kpt, therefore I don't undestand the ban. My ID is 869bf. Thanks for the reply

slow sable
#

If it’s a soft ban you got it’ll only last 24 hours

dense harness
slow sable
#

Honestly I have no idea either

#

I can only say, you’re gonna have to wait it out. Sorry man

dense harness
#

My idea is that the ban is a random decision of GL..... or GL follow some "suggestions" of others Drivers...... from other clubs. But it is like it si..... I will play Fortnite or other Epic games......😉 ..... and for sure I will invest my money differently!

slow sable
#

I can tell you no one targeted you

dense harness
#

@slow sable ..... thanks for your reply... you and the peoplo of the Discord staff are always very kind.👍

dense harness
slow sable
#

We don’t have a “report player” system, as for a staff member they wouldn’t either. I do not know what causes them, only that they happen and last 24 hours

dense harness
#

Boosters have not been banned and will soon be able to claim there unfairly gained rewards...

worthy gate
#

Hello @shy prairie , we got again 1% and 5% cuts in honda civic riot with respectively 10 and 8 PACK+ , while on global it was 15 and 10 PACK+
Given we have smaller player base, can we get the usual 5% and 10% cuts. If not possible, then at least give us 15 and 10 PACK+

dense shell
#

i just lost 40 rating by not even playing mp what are you doing just why

#

i regularly get lags everywhere in the game no matter where

little kernel
#

@shy prairie Game has Lag Often in MP and the Menu

dense shell
#

and tles

idle abyss
#

Please limit your posts in here to actual issues you encountered and not commentary on others unless it has useful additional context to the given issue

#

I'll be cleaning the channel up for clarity

slow sable
stray cargo
#

No

finite gulch
#

why there is no special event shown😞😞

#

the last special event i played is the mazda furai.

#

after that i dont see any event

slow sable
#

The Zenvo event is in the daily event tab

finite gulch
#

i see

slow sable
#

And can you please choose a nickname in English please?

finite gulch
#

so the special event is supposed to be lock right now right?

slow sable
#

Yes, it’s in the daily event tab

finite gulch
#

thanks that helps a lot

quiet wagon
#

my daily events tab says NO EVENTS AVAILABLE AT THIS MOMENT

#

why

#

and my mp says new multiplayer coming soon

slow sable
#

Reset the software

quiet wagon
#

and my clubs says no club season

slow sable
#

See if that fixes it

quiet wagon
#

how do I reset?

#

do I exit, close, then reopen?

slow sable
#

Close the software and turn it on again

quiet wagon
#

oh ok

#

it's fixed now

#

what a weird bug

slow sable
#

Sweet

dense harness
#

coustomising the nisan GTR is that a thing?

slow sable
#

No

dense harness
#

well someone in an online race had it

verbal python
#

you mean as in color?

slow sable
#

Yeah some people have, they’re not supposed to

dense harness
#

yup in color

dense harness
#

also when I am racing online or my daily stuff in some maps I am kinda glitchy

slow sable
#

Can you tell me what tracks and where?

dense harness
#

I don't know them that well but it sometimg in Rome scotland and cario,us mid west

slow sable
#

If it happens again let me know where it happens during the race

dense harness
#

OK!

slow sable
#

Thanks Astro

dense harness
#

NP

dense shell
#

why does leaving a menu sometimes trigger the animation where credits get addad but without credits it happened twice lul

burnt lance
#

I tried restart the game multiple times, clearing in-game cache, archive and redownload the game, ita still the same. feel free to ping me when replying :>

brittle solar
#

Is the game on your SD card or system memory? @burnt lance

burnt lance
#

system memory

brittle solar
#

🤔

#

Usually it's best to have it on system memory but maybe try putting on the SD card. It's worth a shot. @burnt lance

burnt lance
#

I'll try, thanks!

burnt lance
#

nope, it's still show me the same thing ;-;

brittle solar
#

😫

burnt lance
#

thanks for your help, btw :>

burnt lance
#

nvm, its fixed after I completely removed and reinstall the game

hasty scroll
#

Strange one but... had 2 trion bp on day 1, 1bp day 2, 2bp day 3.. what's going on this drop rate is terrible this time around. Don't think I've had it this bad before 😩

slow sable
#

This is normal, Trion drops fluctuate a lot. You can get 7 in a single day, or you can get 0 for days in a row. Just RNG. Sorry man

rain crown
#

Bug!! It s not a question of lag for sure . I passed the cars but still finish last....not the first time either. Any clue?

jagged loom
#

Look at the notification on the left side, they all finished before you. Problem is with connection.

limpid isle
#

I've had this issue when I've had to change controllers during the loading screen

hasty scroll
karmic basin
#

why do you have a problem with this

#

I hope it stays forever

#

oh true I guess

spice iris
#

yeah that happened to me in every split screen race too

slow sable
#

I’ll pass it up

ornate abyss
#

Yea that happened to me recently, it’s cuz it splits the graphics quality in half, so it can’t process the beautiful Tropics

wise fjord
#

I can’t play World Series right now and not showing up in rankings to club members however I’m showing rating of 18,629 and position 552. Anyone know what’s going on. I reloaded the game....no help.

slow sable
#

I do believe you have been soft banned

#

This will only last 24 hours

raven cedar
#

Does your rep increase and do you face only 1 Player ?
@wise fjord

wise fjord
wise fjord
slow sable
#

Nope, I do not know what causes them only that they last 24 hours and during that time you’re removed from the leaderboards and can’t gain rep

raven cedar
#

Hmm i think Bro2 is right
You might have a Softban
And it's totally random
I got one before too even tho i dont use TD farming

slow sable
#

Exactly

wise fjord
slow sable
#

TD =/= SB

wise fjord
#

But there are hundreds of people touchdriving the DS.....

raven cedar
#

Well TD farmer are facing more Softbans than manual player

wise fjord
#

Ugh. I can’t run Zenvo event either. A little ticked at the moment...I have spent a lot of cash on this game from time to time....

raven cedar
#

Well you have now 24h free time

slow sable
#

If it’s still not working in 24 hours come back and let me know

#

If it is working, let me know all the same

wise fjord
#

I wish they would notify you of what is going on and why...

sharp patio
#

we would still like to have a clear answer about the softban 🤣 there is always an explanation for every problem 🧐

wild oak
#

I am having this issue 3 times per hour

slow sable
#

What does it say?

wild oak
#

Error code : 2002-2060

#

The software closed because an error occured

slow sable
#

Mmm

wild oak
#

Then crash

slow sable
#

I’ll ask what it means

wild oak
#

Sometimes the software doesn't even open. It occure since 2 days

slow sable
#

Are there any updates you might need to do?

#

Has the save data been corrupted?

#

Archive/reinstall might help that

#

Is it saved in an SD card or the switch itself?

#

Have you cleared the cache recently

#

Is your internet connection good?

wild oak
#

All updates done
Saved on sd card

slow sable
#

Is the connection from your switch to the servers strong?

slow sable
wild oak
slow sable
#

I’m sorry but if everything has been checked and no one else is having this issue, it’s gotta be in your end

wild oak
#

I'll try to reinstall

slow sable
#

Good plan

wild oak
#

What is the purpose of archive?

#

Can I just delete and reinstall?

slow sable
#

Archiving keeps your data, so quick race and stuff

#

Deleting the software will remove that.

#

Either way, your garage and progress is fine. That’s all saved on their side

wild oak
#

Ok. I deleted in the past and reinstalled and never lost the quick race. Maybe I was lucky

slow sable
#

That must have been an archive

wild oak
#

I asked and it happened to other members of my club. One did nothing and one reinstalled.

slow sable
#

There you go

wild oak
#

I archived and now reinstalling (answer in 45 min)

slow sable
#

👍

wise fjord
dense grove
#

Anyone know why i cant say my guess in the guess the car? Says i have no permission 24/7

dense grove
#

I've tried during previous weeks at it always says that i have no permission

shy prairie
#

it's a live guessing game

dense harness
#

Hey so, I entered the Civic Riot and last weekly's event, and my results were there. However, by Monday, I wasn't able to claim either of those. I'm more gutted, as I received a good time and got top 5%. Please help...?

weak folio
#

@dense harness that is usually the result of a softban or a visual glitch

dense harness
#

Except I did this just after being released from my softban

#

Therefore, I should have received my results

rose sierra
#

I'm still having random game crashes at least once or twice a day. Checked for corrupted data (none) and Archived/reinstalled but it doesn't seem to help. It had been installed on my SD card, but I moved it to system memory. Unfortunately since I apparently downloaded to my SD card initially, it always downloads there first and I have to move it to system memory. Any suggestions?

slow sable
#

Can you redownload the software with the SD card out? Will that stop it from downloading on the SD?

gloomy zenith
#

The bridge in Cairo keeps breaking. Please fix it. God bless.

wise fjord
#

What? I should get a tie for the Top 500 and the reward that comes with it. How do I contact a GL admin?

wise fjord
shy prairie
wise fjord
# shy prairie In this case there are probably some more decimals in the background that we don...

Ok. Then change the display for the future so I can determine if I need to race more to try and improve. As it stands in the rankings, I tied for 500th place and should receive the same reward. What can I do to elevate this to the next level in gameloft to ask for the correct reward to be given? If they want to change the display in the future, great. However, I tied for 500th as it shows.

hasty scroll
#

Great matchmaking

gloomy zenith
#

The top players in the Women’s Day event are all men, please fix it, god bless.

dense harness
#

Fix the MP2 season

slow sable
#

We are aware the weekly is missing, I’ve passed it up to let them know

warped star
#

Car is blowing up on the start line at least 1 in 5 races, both MP1 and MP2. Game and switch restarts not helped. Any known issues before I reinstall?

slow sable
#

I can suggest to empty the cache, reset the software, turn off/on the switch, move data from an SD card to the switch itself (if applicable) and make sure you have a good internet connection.

#

@warped star

shell dome
#

Please fix the bug of Fxxk in the upcoming update.

rotund trout
#

There seems to be an issue if you are playing in tablet mode, then put the game in the dock, it will display the game in very poor quality on a TV. Much lower than usual. Resetting the game is the only way to fix it.

dense harness
#

I'm not sure if this was voluntary, or just a visual bug

shy prairie
mystic shadow
#

Seems like the trade coin amounts aren't being displayed when you get a dupe bp.

dense harness
# shy prairie what is the problem tho?

The letters are aligned strangely. For example, "giocato-re" should be whole word, but it's written like "play-er". I don't know if this was voluntary or just a visual bug I have

shy prairie
storm jasper
iron flame
#

In the patch notes it mentions a new career season in chapter 3 of career but once updated there are no new career seasons.

idle abyss
#

Hi all, yay for content update! As with any update we'll be expecting some new issues as they're rolling out to all users. So here's a friendly reminder that whenever you report something, please make the issue itself as clear as possible and give reasonable context as to what the circumstances are. That means when posting a screenshot, point out what we're looking for. You have more information on your issue initially than we do, but you'll have to share it with us. Please refer to this post for the preferred format: #🪛・switch-issues message

Secondly, and this is more in general, this channel is actively monitored for issues and to keep it useful and clear, please refrain from posting off-hand questions in here even if they seem somewhat related to issues. If you're not sure whether it is an issue, ask in #🏎・switch-general first whether others encountered it. Most questions can be answered there or may have been reported before. Keeping this channel clean and concise is more practical and efficient for all of us in the end.

Thanks and happy update ❤️

dense harness
#

The amount of times you can get the first pack went from 5 to 10,

mystic shadow
#

That's intentional.

slow sable
#

Yes this is the new LTE system, they’ll look like this from now on

dense harness
#

Alright, thanks

dense shell
#

@shy prairie i bought the 10 dollar appolo thing and it just took my money but didnt give me anything

#

how do i get the stuff now cause my money is gone forever

shy prairie
dense shell
slow sable
#

Customer care

dense shell
#

oh ok thanks bro

#

yes got it o i just go onto the problem is not listed or what

slow sable
#

Contact customer care, they’ll look into it

#

I don’t know what else to suggest

dense shell
#

what is oder number and do i have to give my phone number

shy prairie
dense shell
shy prairie
#

If it's not marked as required it should be fine. Try not to enter it and see if you can submit the report

dense shell
#

ok thanks

#

ok nice i need to choose my internet provider telekom isnt on the list tho dang it and phone number is required

fluid glade
#

I noticed an issue with the texts in the menu being cut because of the new LP box

#

It can be fixed by decreasing the size of the texts

dense shell
#

it says my phone number is not valid i got all the stuff the 0049 for germany and the rest

#

cant even submit it cause my internet provider isnt listed and my phone number isnt *valid as the thing says

#

oh ok i had to restart the game then it gave it thank god

shy prairie
#

great

karmic basin
#

My first race in the update (Rome) had some lag spikes here and there, I can see the performance slowly downgrading

simple birch
#

Hi, with the update i jump from lvl 13 garage to 15 (amazing) but recieved only 1 roll of premium pack (the free 5 you get when your garage level up). Is this intentional or not?

shy prairie
terse steeple
#

while using pro controller, i got stuck on the "Special Event" tab on the main menu, need to use the touch screen to get out of there, also the font doesnt fit well on tabs, make the font smaller, thanks for the update

weak folio
#

I just leveled up to garage level 18, and I wanted to buy the $5 “garage level 18 special offer” that we see on global, but there was no offer. Are you able to add it to the shop please?

agile lintel
#

I can't buy anything at the store. This has been like this for a long time and continues

torn jackal
#

its a problem with brazilian store

hasty prawn
#

Smol bug (maybe) but sometimes the trade coin amount doesn't display under the blueprint

spice iris
#

that happened to me too

dense harness
#

they're getting their last secret star

shy prairie
#

@torn jackal @agile lintel We are looking into it, sorry for the inconveniences.

worthy gate
#

@shy prairie The LP gives only +10% on trade coins tc and reputation

#

50 tc -> 55 tc with LP

#

What is featured before buying

open finch
#

I think you get a higher bonus as you advance in the current season.

worthy gate
#

I was thinking so , but it should be explained then (let's wait for Stephany anyway, no need to chat here)

dense harness
#

@shy prairie what happened to body parts I can't choose them anymore

shy prairie
#

you get a higher one as you advance through the tiers

worthy gate
shy prairie
#

I'll edit it

shell dome
#

With this update, the game crashes more frequently. Sometimes after daily event, sometimes after MP...

wild oak
#

The arteaga decal is blocked

#

Cannot be used anymore 😭😭😭

shy prairie
#

We’re looking into it @wild oak

pale oasis
#

same goes to Evora Decal

wild oak
wild oak
#

I listed 15 cars

pale oasis
# wild oak

decals are on it when you equipped it before, but the Decal option is missing on the Evora

wild oak
#

Yes I confirm and show with the photo what you were referring to

raven gull
#

Do Gameloft plan to fix the letters not fitting properly in Spanish? It shows like this since the update

raven gull
raven gull
pale oasis
#

PepeEvilThink the Servers are down PES4_NoWifi

weak folio
#

The game is not connecting yeah

frank burrow
#

Error 2 here also 🤔

buoyant bramble
#

Yep multiple reports here... says not connected to a stable network. Restart has no effect.

idle abyss
#

It's noted and we've passed it on

dense harness
#

I can log on but there’s a bunch of people not connecting in multi, this just ruins grinding 🤦‍♂️

woeful yoke
#

Yep. This is a real pain. Have to sit through the loading of a race and everyone gets disconnected

final burrow
#

Some people cannot log on aspahlt 9 pls fix

dense harness
ruby sage
final burrow
#

The only thing i have done is restart my switch

bitter snow
#

Rip

idle abyss
#

As I have mentioned before, the issue has been noted and passed on. It is not exclusive to the Switch platform so we can only wait for now. Please do not report the same issue so people are aware it has been noted already.

idle abyss
#

Servers seem to be back up. If you can't connect, please give it another 5 minutes before reporting. Thanks everyone for your patience. :)

prime nacelle
#

When i start asphalt it gives me an error message saying to retry when I am connected to the internet. Then it will eventually connect. Is there anything I can do to fix this?

wild oak
#

Text is not modified : "every two weeks"

limpid isle
#

I closed and reopened, still the same. In game switched to off-line mode then back to online fixed it

prime nacelle
shy prairie
#

We’re investigating the issue @prime nacelle

#

Thanks for reporting 🙂

swift hazel
#

the issue should be fixed now - please check the game @prime nacelle

dense harness
#

@shy prairie the international disconnect MP hackers begin again? Should they get banned this time?

prime nacelle
#

so i was playing for 30 or so minutes without an issue and i got disconnected again just now lol

royal raft
#

yeah, me too @prime nacelle . And 2 other friends as well at the same time

gloomy zenith
#

Game has terrible micro stutter after the update. Feels like I’m playing an Unreal Engine 4 game now. Plz fix.

hasty prawn
#

Watch the speedometer

#

I've had shockwaves drop out because of it

shy prairie
#

@gloomy zenith @hasty prawn we will check this out. Thank you for reporting pepe_heart

gloomy zenith
royal raft
shy prairie
worthy gate
#

@shy prairie , MP2 rewards EIP packs should contain only EIPs not other imports (like during Evija SE)

#

And there are already 10 different possible EIPs in this pack

grave cobalt
#

the red "new offer" button at the top of the UI just won't go away, even when I click on it.

#

it's very annoying

wild oak
#

I can't inspect the stage of the event as stated in the update announcement

spice iris
#

you need enough conditions i think and then you can see them even if it's not p[en yet

prime granite
#

Still can’t preview them even with enough conditions

dense shell
#

i found a problem with the percentage that needs to be fixed right now its a shortcut the ai can do but not you yourself

shy prairie
dense shell
shy prairie
#

But does that affect you in a negative way? Like you can’t complete a requirement because the AI gets ahead?

dense shell
#

and i found a player very sus higher garage than me but not half the rep levels lul

#

the ai messes up somehow tho

dense shell
#

@shy prairie it appears to not be a problem i just tested if you are slow the ai doesnt perform that shortcut it only does that when you are very fast

royal raft
#

that's not an issue per se

dense harness
#

I've just noticed that the italian translation of "legendary" is incorrect. It should be "leggendario"

shy prairie
glass mica
#

It's intentional

fervent moth
#

Trade coins not showing when you get a bp you already have, is that intentional?

fallen sky
#

Still gives you the value though

dense harness
modest zephyr
fading stag
#

same issue here

fervent moth
#

The car hunt riot ends tomorrow, don't they usually run the full weekend? Is that intentional?

jade drift
#

@idle abyss

dense shell
#

the game has been crashing a lot more than usual when you start a race

jade drift
#

It is one of the event packs 10x

fast hedge
#

Hey so I spent some tokens on legend pass tier skips before I bought the pass, I bought the bundle and it didn't add 15 tiers, Instead brought me up to teir 15 from 4.

rain crown
#

It keep changing color.

rain crown
red flicker
#

The game keeps prompting me to detach my joycons to play by forcing a popup notification during multiplayer races, effectively freezing me and rendering my car not moving, costing me placings.

#

Any idea how to stop this from happening?

#

im playing with controllers attached so its very very frustrating

dense shell
#

you cant apply the body parts for the 918 spyder that you get with the LP when your car is at 1*

#

it should be possible?

idle abyss
idle abyss
abstract rose
#

The credits calculator appears to be wrong. I have no idea how long this has been an issue, but I first noticed it several days ago when I was trying to achieve a very specific number of credits and the last digit kept changing unexpectedly on round numbers of credits (ending in 0).
Here are some examples from this morning.
1-Upgrade Costs
Porsche 911 GT3 RS
Upgrade: Acceleration from 00 to 01
Credits before 73,962,664
Creditd after 73,952,768
Expected cost 9890
Actual cost 9896

#

2 - WS Rewards
I finished 7th in a race and was awarded 1725 credits as per the rewards screen, but I actually got 1728.

#

GP Rewards
I was apparently rewarded 750 credits, but only got 744.

#

These differences are MINUTE, especially on the large amount of credits I have... but should I not be able to rely on the basic calculations being correct? How long would this have been going on, and how much of a difference, plus or minus, would it have made to me, I wonder. Also, credits can sometimes be purchased as part of a cash transaction. Should I also doubt the accuracy of these transactions? That is mostly why this is of concern to me.

fervent moth
#

The fact that artega packs are still for sale I believe confirms that the riot was ended early by mistake

hasty prawn
alpine sapphire
#

If I choose not to star up a car I can not race with it. One of the upcoming conditions is to star up a Porsche. Why can I not use it and star up when I want to?

past grotto
#

I can't reach q2 😩

fallen sky
#

Q2 hasn't started yet

dense harness
#

gamed crashed as i was doing grand prix and back logged my entire switch

#

i lost 2 of my attempt cause the 3rd game lagged

south hill
#

Game keeps hitching. Ruining all my runs

terse steeple
#

servers are down?

rain crown
#

It seems wide spread

hallow wharf
#

Same on my end

terse steeple
#

it happens since the last update.... very often

#

yeah, error 7

idle abyss
#

The connectivity issues aren't exclusive to A9 Switch

#

Gameloft is aware of it

violet nexus
#

Why is the frame rate so bad on Osaka and other tracks when docked

#

It's worse since update

karmic basin
#

Why isn't there the 75 token deal for another GP attempt??? I ruined 3 great runs and there is NO WAY I'm paying 500 to re-enter. Totally messed up

pale oasis
#

they are only in Final Rounds

fervent moth
#

But the lag /hitch that happens at the start of the gp run is a serious problem

#

Keeps happening to me

south chasm
karmic basin
#

good

south chasm
#

The fee is only if you fail to qualify in Q3

jagged loom
#

Game during GP rounds is lagging so bad especially during start and every contact with ghost.
Can you give option to switch off ghost?

echo raft
#

i believe there is an option to switch it off already

brittle solar
idle abyss
#

Guys please don't discuss in here

#

I'll repeat that the connectivity issues aren't exclusive to A9 Switch. Gameloft is having connectivity issues across all platforms and from what I gathered games.

#

It may be out of their hands as well as it seems cloud related.

gloomy zenith
#

@shy prairie I think you guys need to take a look at the performance of the game when racing against the ghost in GP. It feels like you’re playing under water. I qualified this morning and now the ghost is gone for me and I immediately noticed a huge difference in the responsiveness of the game....

#

Also, the dumb flag from the ghost is not transparent and blocks critical visual information during the race...

hasty scroll
#

@shy prairie also on Targa MP2, the Epic import packs have common and rare epics in them. Is that intended as it's never been like this before? The reward pack shouldn't be called epic import pack and just.. import pack. Can't see this has been addressed before even though it's been mentioned above.

dense harness
#

The 10x St. Patrice pack doesn't always drop the featured car (W Motors Lykan Hypersport)

shy prairie
#

@dense harness @hasty scroll @gloomy zenith Hello, all your feedback has been forwarded to the team.

And for the rest of the reports this channel is always read by me and by the team. Even if we didn't reply on the individual issues they're getting checked out. But from now on I'll try to give you progress reports or at least tell you that i read and forwarded your report. pepe_heart

frosty onyx
shy prairie
hearty current
#

Been getting the random crashes again since this update

#

Will screenshot it next time it happens. Always in the SE

spice iris
#

My switch keeps saying that it encountered an error once in a while like a couple times before i can actually get in to play the game

shy prairie
glad mist
#

@covert crown Hello, I've purchased the 10x times Saint-Patrick package for 750 tokens with the W Motors Lykan Hypersports guaranteed blueprints, but I've got only 9 of the 10 packages and no W Motors Lykan Hypersports has been dropped

ornate abyss
#

@shy prairie there is a weird visual bug it should say “Season” under Porsche on the right

gloomy zenith
#

Random crashes when loading into events like GP have made an unwelcome return.

#

Let’s imagine someone spends tokens or money to star up the GT4 and they get this random crash on an official attempt

#

Not a good look

ornate abyss
#

Oh yea not to mention it lags like hell when you click on Prizes in the GP

worldly ivy
#

So the game just crashed while I was waiting to start the last of my quali attempts in the GP, and now I'm out of attempts and in P22.

#

How likely is it that customer care will be able to respond in time to give me another attempt, or am I just out of luck due to bad luck and bad software design?

brittle solar
#

Unfortunately your SOL

worldly ivy
#

I'm curious if this help ticket will end up getting a faster response than the last one (nearly two months)

shy prairie
dense harness
dense harness
#

make that 9 times now... have wasted so many tickets

worldly iris
#

I thoght it was a D class car?

shy prairie
#

How to report an issues to the Asphalt Team @worldly iris

[Gameplay issues]

  • When/where/how it happens?
  • Was it on Nintendo Switch or Lite?
  • Send us your Data Center & Game/Player ID (from the Options menu).

[Connection issues] Following information will be required:

  • When/where/how it happens?
  • Connection type.
  • Your city, country or and internet/mobile provider (optional)
  • Send us your Data Center & Game/Player ID (from the Options menu).

[Performance issues or game crashes] Following information will be required:

  • When/where/how it happens?
  • Details of your Nintendo Switch.
  • Send us your Data Center & Game/Player ID (from the Options menu).

You can always send those details in the direct message if you wish or talk with our Customer Care through the in-game submission system.

worthy gate
fallen sky
south chasm
shy prairie
#

And the news is that the packs will remain the same

royal raft
#

Sadly, that was no news 😭

worthy gate
high zealot
#

And me top 100 for this

fresh girder
#

so many epic import part welldone 🤣

open finch
#

When the name of the pack straight up LIES about its content, you know there's a problem.

fair scarab
#

MP2 has a top 500 reward. This is an issue because we were told this won't be implemented:

shy prairie
hallow wharf
#

Worst MP2 rewards to date, waste of time playing for crappy import parts

shy prairie
fresh girder
fast hedge
#

Stop taking away player rewards.

#

Terrible company practice and quite the scumbag thing to do.

#

I'm stopping here as y'all do the dumbest things I've ever seen and I have some not so nice words about it

#

"lEsS iS tHe nEw mOrE"

fallen sky
#

I reset my cache and restarted the game and console and re-downloaded the game. Still says R1 starting soon in the grand prix

#

Practice round works just fine though

shy prairie
#

The next phase starts in 2h and 47 mins, see the countdown bellow

karmic basin
#

People in my group were able to submit times 🤔

fast hedge
#

Steph

#

That's the free pack countdown for the gp

#

He has a genuine problem

fallen sky
fast hedge
#

Did you qualify @fallen sky

fallen sky
#

Yes

#

In Q3

fast hedge
#

That's the only thing I can guess is that you didn't and dropped out last second lol

fallen sky
#

I was 12th

#

Said I was qualified

urban lodge
#

they just don't seem to have ears to listen to us, the game will die in less than a rooster sings

fast hedge
#

Yeah the ineptitude is astonishing. And for the matter yeah this is a switch issue because nothing is being done.

shy prairie
fallen sky
#

@shy prairie ok will do

#

Sorry about the bad pic quality too

shy prairie
#

And you’re sure you qualified? @torn jackal

shy prairie
#

What position were you?

torn jackal
#

20

#

i think i have a pic

shy prairie
#

Well you could have dropped in the last minute?

torn jackal
#

i know i was qualified because theres a option to buy your entry, right?

#

and didnt show up for me

torn jackal
fallen sky
#

I know when everything finished for me in Q3 I ended up in 12th and still said I was qualified when Q3 ended no way I could lose 9 positions in that amount of time

dense shell
#

i dont see anyone in my final rounds

#

it say starting soon but it should have already started

shy prairie
#

and all of you can do practice runs? @dense shell @fallen sky @torn jackal

opaque sky
#

me too, I can do practice runs but I don't have a group

shy prairie
simple birch
#

Same issue here

opaque sky
#

12º

dense shell
opaque sky
#

same here

fallen sky
#

Says the same for me

shy prairie
#

Please send me your game IDs in PMs pepe_WHAT @opaque sky @simple birch @dense shell @torn jackal

dense shell
#

btw are the 918 body parts supposed to only be applyable at 4 or more stars

shy prairie
buoyant bramble
#

@shy prairie got someone with the same problem as above... no opponents, definitely did qualify. @sharp granite will send you the ID.

buoyant bramble
#

It isn't Gnarlie himself... different account 😁

sharp granite
#

It’s Odin

shy prairie
#

Oh

#

send me the account

sharp granite
#

I redownloading to get over the shock of getting in tier 1 with a 1:19. 🤣

fluid glade
#

@shy prairie I have the same issue (qualified but "starting soon") Do I have to give my in-game ID too ?

paper fox
#

Can you fix it, if ur game crashes or something ur fuel stays as it was before u started a race?

shy prairie
paper fox
#

And it's never crashed like that before maybe once before but it's very rare

dense shell
#

ye happens very often tho atleast to me good thing i dont have good cars

dense harness
paper fox
shy prairie
#

Guys please move the discussion to the other channels pepe_WHAT

blazing stratus
raven gull
#

@shy prairie I have a clubmate with the same problem, can I give you her ID?

coral rivet
#

Same problem here 😥

jagged loom
#

Same here🥲

dense harness
#

@shy prairie Im sending my game ID so you guys can sort it out.

fluid glade
#

I just sent it

#

I was watching a movie

loud basin
#

Isn't there another way to fix this issue other than spamming Stephany with PMs?

urban lodge
#

These are the things I hate the most, what is the need to put the packs in the middle of the competitions? here basically the rich kid wins without a dad who has money

south chasm
#

Only Elite GPs use regulated cars

dense harness
feral edge
feral edge
crude rose
#

@shy prairie I also have the same problem I finished 13th in q3 I have dm you my id

open finch
#

Hang on. Did all of you qualify in Q3, with places 11 to 20?

fierce fossil
#

is it normal that in this pack "Porsche 911 GT1 Evo" there is no bp for the 911 GT1 Evo? 🤔

mystic ingot
spice iris
#

I keep getting 4 player lobbies in ws and then when i get an 8 player lobby the game has an error

full aspen
#

@shy prairie hi i DM you with my issue regarding grand prix. im qualified in q3 but i cabt race in final R1

feral edge
#

Any news? @shy prairie #4693 on the GP R1 problem?

fluid glade
#

I still dont have a group

frosty grotto
#

Same here

noble quiver
#

Same here...

vast iron
#

Same here and I have messaged @shy prairie

full aspen
#

same here, and havent receive response yet on my DM

limpid isle
hot rain
ornate chasm
#

So what? We don't have the right to play R1?? 🤪

open finch
#

I’m trying to pinpoint the cause.

hot rain
#

I qualified Q3 place 13 and can access the finals

vast iron
#

Q3 12th place here

#

I feel sorry for Stephany when she opens up Discord to all those DMs

dense harness
open finch
#

And what about players that qualified in Q1 or Q2, with place 11 to 20?

worthy gate
#

Q1 15th, no issue

dense harness
#

Q3 P14 here. So apparently they designed a game mode without testing it and fully sent it. 👍

wild oak
#

I send you his Id in pm. And same qualified in Q3 18th place

velvet tendon
mystic ingot
prime hull
#

Every time I play online, I keep getting poor connections during in the race & it’s really annoying... Luckily I didn’t get disconnected.

rotund trout
#

Game gives an error message everytime I get on. Takes like 5 attempts to open, but always eventually loads the game.

dense harness
#

It would be nice if the non transparent flag from the ghost wasn’t blocking everything.

fluid glade
#

+another 1

alpine sapphire
#

Same

fervent moth
#

I crashed into the wall in the very narrow garage segment because of that flag

dense shell
#

Well now how bout i tell you guys i cant even start the game due to it crashing while loading up

dense harness
mystic ingot
#

The people who didn’t get to play in the finals should get the key because it’s not fair we couldn’t play because of a glitch

open finch
#

We know it's players that got in Q3, between pos. 11-20.
Shouldn't be too hard to check who is affected or not.

autumn crater
#

I actually just came on to ask when the next round starts and saw all these issues. I also get the "R1 starts soon..."

dense harness
queen vesselBOT
#
CMPMendes#3959 has been warned

Reason: Bad word usage

dense shell
#

Gib key

pine owl
#

@shy prairie I bought a $50 Grand Prix Legend pack. It states that there is 10٪ for featured item. I do not see any car in the pack as featured.

IS THE Gt4 clubsport suppose to be the featured item? Out of 15 packs I received nothing for it.

pale oasis
#

pepe_glass there is no guarantee drop, money bundles always have a trash droprate that's nothing new. Worst i ever had was two 100€ bundles in a row with each 50 packs with 0 drops. that's not unusual at all

pine owl
#

Featured 10% means 1 out of 10

#

What is the featured?

pale oasis
#

yeah that's the droprate, but that doesn't mean you get guaranteed a drop. take a dice and roll it six times how many times do you get the number 4? it can be 0 times as min or 6 times as max.

feral edge
#

So I take it whatever is going to happen to fix the R1 “Starting soon..” issue won’t be soon enough

rain crown
#

Everyone seems to disappear once in a while

#

Some sort of bug

#

I m actually dead last

narrow kraken
#

It happened to me this morning too

narrow kraken
#

For the moment answers are quite frightening, they said to someone that he didn't participate in time. Thank you & bye bye

#

Go out & enjoy this beautiful Sunday. Don't be a no-life playing Asphalt anymore

loud basin
#

So this is the response i got from CS in regard to the Glitch "Please note the timers. Sometimes you just need to wait until the next round starts.
Best regards"...yeah that'll do It...three days after I'm still waiting yes. Unbelievable.

jaunty lark
#

Still waiting for Naniwa Tour to start when others are on round 2. How are you going to compensate myself and others for something out of our control? ☹️

narrow kraken
#

As usual, nothing!

idle abyss
#

It's weekend, you'll probably get more news on the matter starting tomorrow

haughty rain
#

Another issue here

open finch
#

Left is your global position for this Grand Prix.
Right is your position for this specific round.

glass mica
#

^

dense harness
#

Every time I wanna open up the game ... although my internet is perfectly fine

#

sometimes i have to reload like 10 times

ornate abyss
#

Rip happened to me recently

dense harness
#

not to forget crash no. 13 since update... wasted so many tickets

ornate abyss
#

Another issue should be the Carrera SE 🤣

#

Lol drop rates are a little better I’m 12/45

dense harness
dense harness
cold vale
#

I opened a case for the GP issue and no answer from CS... Anyone has experienced the same?

#

Still on this screen

dense harness
cold vale
#

Jesus, you sound like a representative from Gameloft.. "Deal with it"

slow sable
#

Nothing can be done until they’re back in the office. All I can do, I ask you wait

shy prairie
shy prairie
#

Guys all your issue have been noted, we'll come back with a fix.

frosty onyx
#

no rezvani/cien/VLF/trion/egoista event today ?

south topaz
#

@frosty onyx Monday has nothing, Rezvani starts on Tuesday

dense harness
dense harness
fallen sky
#

Still having issues

fluid glade
#

I have this issue (i dont see opponents ghosts and i cant see their times in the leaderboard too)

fallen sky
#

Same

torn jackal
#

Same

shy prairie
crude rose
#

@shy prairie I am in a group with people who completed round 1 and I didn’t get to so I basically have no chance of getting the key

torn jackal
#

iam in 12th, at least 11 people must have done the run

crude rose
#

Is there not a fix where all of us that didn’t get to do round 1 can be grouped together?

stuck sequoia
#

Yes I aggree with Emma

#

having 0 on T1 because I cannot run, now it will be hard to get any chance to get the key....

torn jackal
#

Agree

stuck sequoia
#

Is it so hard to let us make 3 runs for T1?

shy prairie
#

Are you in the same groups in which you were assigned after Q3?

#

Or did they change?

stuck sequoia
#

No need to make an "official annoucement" we can participate to the event, I'm the only one in my group who cannot run T1

fallen sky
stuck sequoia
#

I was not able to see any group

#

nothing before today. And I see everyone scored on T1 except me

#

before 2 hours ago I had no information except "coming soon"

stuck sequoia
shy prairie
#

I asked because Neutron kept saying he has a different group now

stuck sequoia
#

ah ok sorry

fallen sky
torn jackal
kind comet
#

A friend has the same problem

fluid glade
#

I just found another issue

#

I see my opponents points in round 1 🤯

stuck sequoia
#

Now I can play I don't have ghosts either (I doubt no one played R2 yet). I GL still consider this event is fixed???

shy prairie
stuck sequoia
cold vale
#

I got No compensation as it was announced, and same issue all people mentions above.

cold vale
#

No Ghost and no results shown from other competitors

dense harness
#

To @shy prairie:

So to sum up my scenario, I have been placed in Tier 2 bracket.

In my group there are 5 players who attained a score in Round 1. Everyone else have zero me included.

dense harness
dense harness
opaque sky
#

same bugs here

#

only my time showing but I'm 3rd

#

opponents who scored on R1

terse steeple
#

happens randomly on MP

crude rose
fervent moth
#

My club mate has same issue

dense harness
#

Can't connect to the game, saying there is a connection issue but means having to press the button repeatly for it to understand there is no connection issue.

ornate abyss
mellow rock
#

Pop out an announcement: Porsche season is over

velvet tendon
#

@shy prairie I had the glitch. I am happy to have a pool now but I don't see other people Times (Someone from the same group told me about 10 ppl already ran...). I only did practise as I need training, no Real race yet...

fluid glade
#

This gp has so much issues right now

azure quiver
#

@shy prairie I had the GP glitch and now I am in a group that everyone had scores for round 1 except me. How I am supposed to win the key? It is impossible to do it even for an alien.

simple birch
#

Amazing fix 🤬🤬

dense harness
#

From one of my teammates. He had that bug, but now he's in a lobby where almost everyone else played R1. Does this mean he'll lose the opportunity to get a key due to a bug which got "fixed" terribly?

small hornet
#

And now its breaking even more. Users keep changing and 2nd is worth 3 points

#

Gameloft have been great and this is being looked into currently. They gave me 200 tokens in the meantime, but lets be honest - that's almost insulting p*** in the wind. I appreciate the gesture but I really would rather lose the races myself than be denied the chance altogether. I think they need to call it a bust and just give everyone the key and prepare properly for the next GP.

supple edge
#

@shy prairie, what is the solution finally? I don't think this problem is solved with 250 tokens to everyone.

small hornet
#

The products they sold in preparation for the event become illegal in my country now the actual event never happened properly. Unless of course the event is restarted (wont happen) or everyone is refunded any preparation products, or the key is given out.

spare hornet
#

Look guys, stop spam pinging steph, she's a community manager, and NOT a developer. She's also offline right now, so please stop spam pinging her before I bring a mod here.

jaunty lark
#

Thanks for nothing GL. You’ve made it almost impossible for me to get the key after being forced to miss around. 250 tokens compensation is a joke - you get 300 for guessing the car! Rest assured I won’t be spent any of my hard earned money on this event. Please make this fair or let all of us affected have the key 😡

spare hornet
#

I can understand how frustrating this is, as you could lose out on 2 cars but please, be patient. Spam pinging her when she's offline isn't the way. Wait for her to come online tomorrow & then ping her so she can help.

fervent moth
#

@spare hornet gameloft is a very big company and these are time sensitive concerns. The longer they go without fixing it the more harm is being done to people who paid money. Stephany is just one person, yes, but what's stopping the developers from coming here and addressing the issue? Why is everything a game of telephone?

small hornet
#

There's not too much more she can do but possibly emphasize to the developers that a small token compensation is grossly out of touch with the gravity of the situation.

spare hornet
fervent moth
#

Its a GLOBAL game. Don't run a 24/7 business on banking hours

spare hornet
#

It is, but i'm not the 1 hiring devs & such. I'm just a player asking you guys to quit spam pinging steph.

fervent moth
#

And we're players telling you to mind your own business.

spare hornet
#

Ofc I am. Keep spam pinging her, see how far that'll get ya. Enjoy the bug you guys. If they don't compensate you, I honestly couldn't care seeing how tunnel visioned most of you are.

#

You're spam pinging a community manager who at most can notify the team about your displeasure. KEKW

queen vesselBOT
#
ArtofAngels#6124 has been warned

Reason: banned reaction

#
ArtofAngels#6124 has been warned

Reason: banned reaction

#
ArtofAngels#6124 has been warned

Reason: banned reaction

#
Romario 6#3271 has been warned

Reason: banned reaction

dense harness
queen vesselBOT
#
ArtofAngels#6124 has been banned for 12 hours

Reason: continually using banned reactions

[unban]

spiral crest
#

Second time it happened today ! I turn on the switch, game was already started and it goes into reloading screen, i start the run, and after a few second after countdown, the sync is lost. I have a fiber connection with 100Mb/s and no problem with other games...

feral edge
# simple birch Amazing fix 🤬🤬

I have the same issue. I can see other players have points, but can’t see their times. I haven’t attempted to log a time yet, but what am I competing with? No ghost in practice, no car ratings and no competing times.
I’ve tried restarting the Switch and the game, to no avail. Please advise the next round of fixes @shy prairie.

karmic basin
pure ice
#

@shy prairie Something is wrong in the GP, I have a new player (from Owl boys) who appeared in round 2 in the first place. But he is not listed in the full results, and he was not in the group before

dense harness
shy prairie
#

Hey guys, I know you are displeased and I hear you. We are looking into this issue where you can't see points from others in your group and for the issue of being disadvantaged in the grand prix due to missing the first round. I know you are running out of patience but please also keep in mind the rules of the server.

feral edge
#

Here are my photos. You can see I’ve been placed in a pod where all other players have points from the first round. Also can see how I cannot see other players times nor points for R2

noble quiver
# shy prairie Hey guys, I know you are displeased and I hear you. We are looking into this iss...

Thanks Stephany for the feedback. Be sure in the messages the is nothing personal against you. In my case, I'm just disappointed when I first discuss with team mates but unable to play ans then when I can play R2 but see players who scored points in R1 (by the way I also had a short period when everybody was back to 0 points).
I think the easiest way should be to give first place reward to all people who faced the bug of R1 but I think most players are afraid that will not happen and the compensation will not be enough (as 250A...).
All my support in your job, should not be easy.

#

And my situation.

stuck sequoia
#

it's still not fixed, GL should stop the event and start it again when it's fixed. How are we supposed to play it? I cannot see the time of my group in R2 but I guess we need to upgrade the car a little bit to compete... And who will upgrade a car for which the chance to get the key is very low after this 0 in R1??? The only option is stop and restart the event, not other way for us to play it

wind meadow
noble quiver
#

Issue here with Maddmatt who disapeared from our group. TOP : screenshot yesterday with his time (37.4). BOTTOM : screenshot today, no time, 0 points.

small hazel
#

Hello ! On my side, everything seems working OK, if the issue concerns only few people and/or groups, maybe GL should not penalize the others, and only focus on (for instance) qualifying times for the same group and therefore grant the players with the gifts accorded to the guessed rank (without impact on other players that had no issue)* ?

idle abyss
dense harness
#

Never updated the GP before the calculation and now that's figured it out 2 hours later my position has changed

velvet tendon
#

Regarding GP (I had the glitch), different people between final round result and full result screen (nobdoy from Canada for example, different nicknames...)...

noble quiver
#

My group changes again...

#

I was second few minutes ago...

fallen sky
#

Same I am second in one lobby but 1st in another lobby

#

Taking pictures for future references

feral edge
dense harness
#

there major lag spike when u start a attempt on gp it annoying as you waste an attempt also the gt wheel arnt ghosted for some reason

storm glacier
opaque sky
#

I can't believe that the fix they chose was to put the affected people on random groups in the middle of the event... this is so unfair

velvet radish
# shy prairie Hey guys, I know you are displeased and I hear you. We are looking into this iss...

Okay I understand but the problem is that this is not happening to a few people, it is a problem that many are thinking about and if nothing is done they will lose 2 events both the grand prix and if the problem continues also in the other the gt2 rs clubposrt and honestly the compensation of 250 chips is a joke because it will not calm absolutely anything, I hope you take action on the matter because this is happening to many thanks

neat plume
#

Hello Stephany. I just bought a 10pack for the Ferdinand’s legacy pack but wasn’t granted with a single BP from 918 or GT3. Although it says guaranteed one of the featured cars. What can be done here? Return the 750A tokens?

glass mica
#

GT1 existing in the background : ._.

neat plume
#

Yes but featured car is the GT3 or 918.

#

BTW are you the Fart Poggers? You are destroying the time on the GP. Hard to keep up.

glass mica
#

You aren't guaranteed to just get 918 and GT3, it's a 20% chance to get any of the three (918, GT3 and GT1)

neat plume
#

My bad guys. I didn’t see GT1 is featured as well. Por me. Sorry. Never mind.

blazing stratus
simple birch
#

Im still with the issue in the GP.
My lobby is a ghost lobby sometimes, sometimes i see the other racers

#

Id like to know how will be fair to compete against ppl who raced one round more than me

prime granite
#

Whenever I try to get on the game it says it can’t connect to the servers even though my connection is fine for any other game I play. This will repeat about 2-4 times and will often result in the whole game crashing back to the home menu.

#

Whenever I actually manage to make it in the game often in about 20 seconds while browsing through the menu the game will crash back to the home menu again. pls fix

full aspen
#

Im one of the GP qualified that cant participate in finals round 1 then they fix the bug and join me in a group. but it seem its not fair to put me in a group that already race the round 1 and its like a ghost group that i cant see any data of the other players only position 1 has.

noble quiver
stuck sequoia
#

I guess this is useless to continue posting issues on every round of this GP. They definitely don't care anything about the players. They created a totally unfair event mixing people who can play normally and people who cannot. They know it since R1, it was still time to stop and fix and restart it (eventually by keeping the time of those who played and giving them new chances, everyone would have be happy with it), but instead of that we now can see it will run like this until the end, what a pity.

shy prairie
# stuck sequoia I guess this is useless to continue posting issues on every round of this GP. Th...

"They definitely don't care anything about the players." -** That is not true, we care about the players, the game wouldn't exist without them.**
"They created a totally unfair event mixing people who can play normally and people who cannot. " - This was a bug that happened and we couldn't foresee it. To claim that we did it on purpose is totally false.
"They know it since R1, it was still time to stop and fix and restart it (eventually by keeping the time of those who played and giving them new chances, everyone would have be happy with it)" - **We can't stop an ongoing event like this and especially we couldn't have stopped it and let a part of players to keep their score. **We needed time to search for the problem, fix it especially for future Grand Prix Events.

For the current on going event we're still looking for a solution that will be a good fit for everyone. If the event runs its course doesn't mean we won't do anything about the disadvantaged players.

I'm sorry this is taking longer than we expected but something will happen. pepe_heart

Imagination exercise: To get a better feel of how this problem is for us please imagine that fixing a problem like this for an ongoing event is like disarming a bomb while speeding in a car.

stuck sequoia
#

Thanks for the answer. I didn't mean you did the bug on purpose, but the fact is you discover this bug quite early in the event, and made an "official announcement" saying now the disadvantaged player can play against the advantaged player, and seems happy with that. Players just want to.... play. This is not an issue with a weekly cadillac cien event, or a disconnection/crash problem that make us lose a ticket or a tank. This is a big issue for an event that is unique (and there is just a few of this kind in a year). We don't want to get points in R1, we don't want tokens, we want to play the event, in a normal way, from the beggining, star up the car and compete the other players for which we have data.

#

And now, I think we don't need to expect any round to be normal, and no need to report issue for every round as it will continue like this until the end. We just wait to know when we will be able to play this event.

frosty onyx
#

episode 3 legend pass : perform the shockwave knockdowns (class d 3 star) <<< it's not working. i did it but didn't registered
UPDATE it's not working in MP, it's working in daily event

full aspen
grave cobalt
#

@shy prairie I just became 1st in a multiplayer race with a Porsche 911 GT3 RS, but in the missions list it still says 0 wins for the according mission (Become First in Multiplayer Mode: 0/7 [Porsche]). Please fix the mission texts if they actually have different conditions 🙁

shy prairie
#

@grave cobalt @frosty onyx we're checking, thank you for the reports.

grave cobalt
#

@shy prairie a clubmate just found out that it's a text error in the German version. the condition is daily events, but in the German version it says multiplayer! maybe other languages also have this kind of errors

#

it worked perfectly fine in a daily event btw. got a win now

shy prairie
small ferry
woven cradle
#

Hello i have a problem when I play in split screen .
In Hawaii there are a problem with the water and the second player

#

(I'm french 😅)

#

Please give me a response

shy prairie
#

We are aware of these and they'll be fixed soon. @woven cradle

woven cradle
#

Thanks

weak folio
#

This has been an issue for a long time, but I am not sure if it was ever fixed. When you play in split screen mode with any car with any amount of upgrades, the car will still have the top speed, acceleration, handling, and nitro performance of a stock version of that car with no upgrades. Split screen mode is ignored by many of us so this issue has gone under the radar for a while.

wind meadow
simple birch
#

As always still the same problems with the GP, i dont see other racers time or if they have raced or not

solemn wagon
noble quiver
#

Once again my group changed. I'm now first but I hope it will be like this on turn 5...

umbral junco
#

I'm think this is a bug, my round 3 i suddenly got 50 points and everyone else got 0, but yesterday i know a lot of people who played, I'll relogin tomorrow and tell if there still is the problem

jagged loom
elder sedge
#

you hit the wall i think

sturdy maple
jagged loom
#

My opinion is that wheels of the car are not ghost. I did this many times without ghost in the same way and never hit any barrier after this bridge.

spare hornet
jagged loom
jade drift
#

I hit the wall like this for hundreds of times

#

you are lucky this is just a wall, if there isn't an invisible wall you will be KDed by the building

storm glacier
sly sigil
#

Anyone else have issues linking Facebook account to the switch? I try and it says it can't complete. I'd like to link it so I could play it on my laptop and hopefully have a more stable connection to do multiplayer races.

sharp patio
#

#warriors stop kill top with ghost 🤣

#

Two first place gt3 rs clever !?(';')

south chasm
#

(From yesterday) 🤣 🤣

#

2 players ahead of 3rd place by 300 points in a dead season. It's a nice, normal day

frozen tide
#

friend send me this.. is it an issue that they are ranked 21 out of 20?

feral edge
#

I didn’t realise until now, but the results tables I have all show different competitors. The one time I was able to see competitors times (in round 2) the racers have not appeared in any other results table since.
In my summary table I have a a teammate from my club, but he doesn’t appear in the full results table, nor any of the others.

Aside from the obvious problem that I wasn’t able to log a time for R1, making my chances of unlocking the car nearly 0 anyway, the glitches and crashes from the qualifiers meant that I didn’t have time to get the reward for meeting the conditions that would have afforded me another 10 BP for a slim chance to be competitive.

Now it turns out I don’t even know who I’m competing with one round to the next, and even if the position I have relates to the times I put in?

It would be extremely unfair if we come out of this with no chance to get the car. But what makes this situation even worse, how can we justify spending tokens on BPs if we go by our results. Even if we manage to get the key, we end up with a 1* car that would barely be useful in the Carrera SE - an important outcome from this event.

What would we do then?

Do you guys have an update for us suffering these problems?

rain crown
#

With the update the aggressivity of the AI has increased out of proportion in exclusive. Between the new cars requirements , having less pack per run, and this kamikaze behavior of the bots it s a nightmare to make the required times for a normal driver like me or any progression whatsoever with egoista and trion. Can we change the Ai aggressivity level please to a playable 1 please like it was before the update?

dense harness
rain crown
#

@dense harness it is an ISSUE when i used to get 15 packs a day and now i can only do the 2 minimum bp for winning the race on average every week. I m not good but i m not gone that bad overnight. I tested them for like 3 weeks just to get familiar with everything but the bot behavior IS a Problem!

dense harness
rain crown
#

Agree to disagree about the size of the issue as i keep burning refill for stuff that should takes 1 attempt and when it is required elsewhere in the porshe season . I stop there. I explained my case i just want a return to normal of the AI behavior. Over and out

frozen jolt
#

I think the GP problem is very serious, let's give all users a key.

little kernel
#

Is something up with the Times in Stage 15 of the Carrera GT SE? It Requires Sub 1:14 for all goals at the Stage that We are at

spare hornet
#

This is a real issue though. Why are our packs 90/900 and global's were 75/750? Because at 1 point, theirs was also 90/900. Is this a bug?

little kernel
spare hornet
#

I have it unlocked, that's why.

spare hornet
#

And I can confirm HYPERS

brittle solar
idle abyss
jade drift
#

My clubmate was experiencing the issue joining the GP, he was qualified but can't join. Later he was suddenly in the group in the second round where everyone else has run the first round already. There is no way he could win the key.

fallen sky
#

Same here

jade drift
#

@idle abyss Do you have any suggestions regarding the issue I reported?

shy prairie
#

I did send a message in switch announcements that even if the event ends we’re still gonna do something about the disadvantaged people. Pinging Lester that is a volunteer moderator won’t do anything. pepe_WHAT @jade drift

stuck sequoia
#

It is a known issue, but for those who get the issue in GP, we now cannot play R16 in carrera GT. It is really time to fix this and let us play the event normally

open finch
stuck sequoia
#

anyway the problem is still the same we are waiting to know when will they fix and when we will be able to play the event

fallen sky
tawny socket
#

Is it a feature since the update or a bug, that i get epic parts in LS for cars that are already golden? (here targa 4s) 🙄

open finch
spare hornet
vague night
#

every since porsche update. i need to retry several times before game connects properly upon starting it up.

feral edge
#

Guys theses game resets mid-race are just killing me. I can’t count how many tickets I’ve lost with them. Just now two tickets in the Carrera GT stage17, lining up for a nitro bottle and bam. A9 Splash screen. For Ferdinands Legacy at least 10 times now. Countless times in Multiplayer, losing points every time. Happened to me in two runs during the GP, and there’s no recovery from that, those tries don’t “refresh” like the tickets.

Any word on this?

dense harness
feral edge
fervent moth
#

My club mate is in tier 2 and had the issue where he couldn't do the first round of gp. He says if it didn't get fixed he's done with the game. He's the best guy in my club, please fix 😫

dense harness
# feral edge Yeah tried that a few times 😞

Happened to me only few times recently, and playing not that much it dont bugs me a lot..
I have a vague memory that it preferred to happen in dock or out off dock - i would use the search function or wait for other input :woman_shrugging:

dense harness
fervent moth
#

Except every event in this game builds on the previous. If he misses the key due to something not in his control, it makes it impossible to finish the other big event. And when THAT car is needed in the future he won't be able to finish it etc etc etc

feral edge
#

No pattern for me. Before the previous update it would happen when you’d switch from daily to MP. Now it seems to happen any time. Send to be random frequency too

fervent moth
#

He has the legend pass, he's paid money before. He's number 1 in rep and clearly a good player since he got into tier 2. If we lose him it hurts the whole club and maybe others quit too

dense harness
dense harness
fervent moth
#

This is the issues channel. Unless you work for gameloft, please take your unnecessary opinion elsewhere thanks

#

We really don't care what you think.

dense harness
vague tree
#

I'm the person that @fervent moth helping me to voice. Just found out about this channel. I've sent email to report my issue to Customer Care couple days ago too, no reply yet. I hope GameLoft will do something to help us out. We love the game but it sucks when this happens, I know the game is buggy and often negligible, but this is big 😦

limpid isle
#

Refer to the announcement that gameloft made, they're working on a solution for those affected by the round 1 issue.

vague tree
#

Yeah I've already read it, thanks.

queen vesselBOT
#
Kuzuryu#3193 has been warned

Reason: Bad word usage

vague tree
#

I too understand some of the players literally don't care because it doesn't bother/affect them, sure. But there are people that are genuinely affected and bothered by the problem because they care about the game and because they have invested so much time/money, so no I don't think it's fair to tells them to suck it up when the fault is clearly on the developer side.

So before anyone think they are "trying to help", PROTIPS: that's not really helpful 🙂

shy prairie
queen vesselBOT
#
Vic#9119 has been warned

Reason: banned emoji reaction

spare hornet
#

Here, an actual issue other than ''we upset about GP, give us key.''
When you try to skip to the next class using ''ZR'' or the previous class using ''ZL'' and then try to move using the joystick to select your car, it brings you back to the car you started at.

open finch
#

A bit more on that:
This seems to be specific to the car selection screens on multiplayer mode.
On the other modes, it behaves as expected.

spare hornet
karmic basin
#

Also when your selection bubble or whatever is on the bottom row, moving your joystick to the top row is really buggy

small hornet
raven cedar
#

Theres an bug for me ( and maybe for others idk ) that when i can apply Carbon parts on my Car that i cant apply those
For example i 5☆ my gt3 rs yesterday and wanted to apply the Carbon Parts but when i tried to do that they were locked and i wasnt able to do it

wild oak
#

My precious... (with Gollum voice) tickets

fluid glade
#

You cant do that ... @shy prairie what's happening ??? 🥶 🥶

echo raft
#

I have two download error packs and they dont fix, no matter how many times i empty cache storage, they stay download error

#

ive emptied it 3 times now and theyre still download error

#

one is the cheapest easter pack and the other is...idk what it is, it gives tokens, credits and premium packs

frosty onyx
#

reinstall

#

empty cache is for the event

echo raft
#

it's always worked for download error packs before

shy prairie
karmic basin
fluid glade
#

I'm not the only person with that points issue

spice iris
#

yea happened to me2

silent wadi
#

@shy prairie Some club members have got an offer in LS."garage level ** special offer" with 1k tokens +1M credits +premium packs in the legend store” But I have not, why? Garage 18 for me.

sturdy maple
silent wadi
#

ok, thanks

dreamy pawn
#

there is a huge gp issue in my lobby, no one is hacking rather I'm getting false positions

#

right now im positioned for 11th, i should be in 5th

shell temple
#

Thats my fiew

vague night
#

i don't want to be that guy who asks for censorship, but i'm going to be. i just raced a guy called fahrer SS... how is this allowed?

idle abyss
#

Fahrer means driver

#

SS, well idk. It can be what you think it is, it could also be something we don't know what it was supposed to be.

dense harness
#

I think its like sb named driver KKK. Could mean anything else still, but as GL one can inform them that their Nick seems to be inappropriate.

prime nacelle
#

I’ve never seen an error message pop up here when trying to buy an epic with trade coins

#

It worked after restarting

feral edge
noble quiver
#

Dear, do you have feedbacks on a compensation for players who were unable to race T1 in GT4 GP ?

thin drift
#

Answer frome gameloft on my ticket. I was qualified on q3.

Only TOP 10 players can continue playing in the Finals.
Let me know if I can help with anything else.

#

Top10 in q3 ??? 😂 But then i can play round 2+3+4+5 .....

fast hedge
rain crown
#

Unable to play online for the last 15 min. Anyone else? Any issue with the server?

errant apex
#

There's a guy who's in 21st place.

karmic basin
#

I think it just shows the top 20 because I got 22nd, and a little before the GP ended (R5) I submitted my time and moved up to 21st until someone (re?)claimed it

cold vale
#

How come I was able to get better time than 1:14 and I didn't win the prizes for the other times that are higher? This happened to me on the Porsche Carrera GT special event

#

And I was 3rd by the time the event ended and I'm going down in positions every day. I don't think that's normal. Today I'm 7th and I'm seeing people who didn't have scores on round 1 now with a score.

fluid glade
#

Did you miss round 1 ?

cold vale
#

Yes

#

Because of the issues on the GP event for some players

#

I was one of those

fallen sky
#

I did not get the key car

#

I got different rewards

abstract dagger
#

I stayed on the 19th and I have obtained the prize of the 20th

jaunty lark
fluid glade
#

Nothing was done with my pos, or my rewards

#

Also, i didnt got all these rewards 🤷

open finch
#

A display bug. It shows the rewards for your position (as expected), but also those for all the lower positions (unexpected).

#

(I'd get 3 keys, 21 EIPs and a big bunch of packs...!)

fluid glade
#

But still what about the rewards for R1 glitch people ?

idle abyss
blazing stratus
#

No key either

dense harness
#

I have been moved up and down from 14th place from to 13th place and back down to 14th again as someone who missed out on R1 has been placed in 12th in my lobby. I claimed the rewards when it said I finished 14th. I have screenshots of it showing me in 13th place. GL had 2 days of calculations to get this right?! I'm also seeing the "your rewards" bug that says you should receive all the prizes for your finish position and all those positions below you. Again, this is at best confusing and at worst infuriatingly annoying.

vague tree
#

Tier 2, 8th position, missed out the R1. No car key 😦

dense harness
#

This screen grab shows the problem quite well, says I finished 14th on the left, the rewards shown are for 13th place. I received rewards for 14th place.

coral rivet
#

GL You have 2 days to figure this out, and what? You put head in the sand? R1 not available, R2 half time, need answers!

idle abyss
#

Guys again, please refrain from posting off-hand comments in this channel. If you wish to discuss the issues, do so in #🏎・switch-general

autumn crater
#

I finished in 30s on Ferdinands legacy with GT4 and got my 100 tokens but no event pack. Possible bug? I've gone back to using the Cayman anyway.

#

U need to beat 33s to get the pack, BTW.

dense harness
#

Restart the game

idle abyss
blazing stratus
idle abyss
#

So I'll take that as a job well done

spare hornet
autumn crater
#

Yes that's it. Actually I thought I sent a message 2 hours ago saying that but it looks like it didn't send. But ye, issue resolved anyway 😂

karmic basin
cosmic bloom
#

I prefer not to give my opponents a 5 second head start...

elder sedge
#

the game doesnt load

#

like i open it and its just on loading screen forever

#

i left to go play tennis i just came back it was loading the whole time

#

its still loading

cold vale
#

Last shall be first event seems to have the wrong prizes

violet narwhal
#

The club leaderboard is void 🙃

limpid isle
candid sparrow
warped star
nocturne cairn
#

Servers are whack always issues

feral edge
terse steeple
#

DS on MP are an issue, im doing MP all the time but i can't climb the leaderboard because of the DS bots that are 24/7 farming, instead of saying 1000 Best, it should be 1000 best farmers

#

if you dont cut that already, you will have a game full of bots and 0 real people playing

#

i know its good for staditics to have bots 24/7 so you can say you have a decent active player basis but that a double edge sword....

#

just increase the refill of DS by 1 minute, problem solved
if you really care about the game health, you should get rip off the bots instantly, but yeah we all know you only care about numbers, (active players, earnings, money, etc...)

spice iris
#

what's going on with the GP issues?

terse steeple
#

i saw many of the top players bots at nights, so..

sharp patio
#

for top 100 you need bot and minumal 2h true play

terse steeple
#

i do MP around 5h everyday, i always stuck on the 750th position

#

i cant follow the bots rythm

sharp patio
#

hori have power on this game and GL dont care finaly, @terse steeple but yeah just up 2min to 4 for fix

terse steeple
shy prairie
sharp patio
#

I understand your feeling of injustice, we had thought of a mp1 without farm and finally you would have trouble finding players
there are also top problems in other multiplayers
it's not that bad after all
either we correct all or we let it happen
GL decided to let it go

terse steeple
#

yeah its more important numbers than the health of the game, i can proof that because you will kill your own game when A10 its released

#

no more comments by my side

sharp patio
#

it's good to say what we think even if everyone spends time laughing at others there are still players who try to play respectfully and others ready to use all weaknesses @terse steeple ❤️

terse steeple
#

im just saying for a normal player it is impossible to climb the MP leadeboard if you dont use a third party software, that's an issue, you can say whatever

open finch
#

Those are the signs of an unbalanced game.

terse steeple
#

mm its implicit

willow timber
#

Mmno

terse steeple
#

if you mean about the turbo controller, then its ok

willow timber
#

Cool

fair zinc
#

can i volunteer to be a community employee

#

i charge rimac keys

#

per hour

#

or gp keys per week

arctic path
spice iris
#

Ds needs buff

elder sedge
#

game still not loading

fading stag
#

Is it normal ?

open finch
#

Definitely a UI problem.

brittle solar
#

I don't think the 918 spyder ang gt3rs have the right amount of time

wild oak
#

French players will understand this issue

open finch
#

Indeed. A pretty big spelling mistake that you can't unnotice.

shy prairie
#

Can someone tell me too? I don’t know french pepe_WHAT @open finch @wild oak

open finch
#

The normal spelling would be:
"Se faire éject__er__ ou percut__er__ n'est plus une excuse".

shy prairie
#

Hmm

wild oak
#

It is a grammatical mistake

worldly ivy
#

I'm continuing to have the problem of the game saying it does not have a stable network connection when starting - is this something that would be fixed if I uninstalled and reinstalled the game?

fluid glade
#

Il fallait la faire celle là ...

languid merlin
strong compass
#

Network issues while racing the trion hunt

dense harness
rotund trout
#

Osaka quick race - Welcome to Osaka is broken. Showed 2nd lap sign where the finish line normally is and continued on. Race didn't end. Also tested it again later to see if it would happen again, and it was normal again.

cosmic bloom
#

This is happening too often to me not to ask for help @shy prairie notice how it adds time to my race it happens in various forms as in sometimes it adds time to the end other times as i have posted i start the race delayed... please fix

#

I clearly finished at 1:10.999 but your servers said otherwise

#

Perspective from henessy who ended second place but was in third position, i was in first the whole race and made no mistakes that they could pass me up on

astral wraith
#

Legend store bugged reset was supposed to be in 90min

#

My alt is unaffected and clearing cache didn't work

jagged loom
#

This happened today. Happy Easter GL🍳

fair zinc
final nova
# astral wraith Legend store bugged reset was supposed to be in 90min

This occasionally happens to me. More than 3 times now for sure. during the whole night and the next day there should be 2 store refresh that is supposed to happen (1st and 2nd one). but when I woke up and check the store I can still see the same stuff that I bought the previous night and no new items in the store. It is annoying when it happens because I already miss 1 LS refresh during the night but when this happens I would miss 2 LS refresh.

ornate abyss
#

My drop rates for the “Ferdinands Legacy” Event is way too low, to the point where I think I won’t even be able to get the gt1 because I won’t have any more packs. My current stats are 4 bps with 71 packs acquired, that’s a rate of 5.63% for each bp. Please fix this, as I really want this car to use in the Carerra GT event

glass mica
#

That's normal, you're guaranteed a bp every 16 runs

errant abyss
#

What about Mid West frame drops at the start of a race there? It's annoying 👀👀

hasty prawn
#

For some reason the game is freezing trying to load MP races. Takes at least a minute or two before finally giving a connection error message.

sudden isle
#

My ingame store is bugged ... it did not refreshed this morning, instead i have a timer of more than 10h left to wait for the next refresh ... playerid ce4109

umbral prairie
#

I did not receive my level 8 garage packs and it still says I am at level 7 but shows a increased amount to level up the garage even though it says I'm still at level 7

karmic basin
#

How many points do you have until lv8

umbral prairie
#

@karmic basin I was at 80,000 points and then starred up my sarthe which gave me enough to level up but for some reason still shows lvl7

karmic basin
#

hmm idk then 🤷

limber flare
dense harness
#

I only got 4 bps each in the golden cayman and golden targa stage instead of 5

#

Even though both stages give 50 packs