#🪛・switch-issues
1 messages · Page 43 of 1
Why are the 2 lap races so frequent... Its so irritating and unfair to racers when you do not have the fast car... Please gameloft don't make this experience bad... Out of 3 races I hardly win one as coming first is the only option... Second and third either gives you low points or minus points. Also I am a working individual and don't even have time for 2 laps races as I try to squeeze a quick race between my breathers and all I get is a stupid minus point or low point which makes the whole race reward worthless...
Is this considered as an issue?
Fix this game please. I don't even know, where to start. It's so buggy and random...
@karmic trail it's one of the many bugs in this game...
@covert crown I found a solution. Do n’t play multiplayer games before exiting the game. The next time you enter the game, you will get an error. First, you must play a multiplayer game. Then you will play daily matches.
Then exit the game, no error will appear next time you enter the game.
Thank you for the tip, @night mesa !
i dont think thats the case because i do that all the time and i dont get errors
2 lappers are awesome
i wish 2 Lappers did give more RP than 1 lap races because they take longer
Same.
Game closes, yes, another time
#🪛・switch-issues Custom camera settings made in the settings menu are not saved during races in story or Multiplayer mode. It always puts the same camera view when entering a race. 😦
^
No matter what I do the race always starts in steady camera for me so I have to flick the right stick to change it to close camera at the start of every race.
There’s an issue that sometimes causes my game to crash every time I try to launch the game and the only way yo fix it is delete and redownload the game. I don’t wanna keep doing this to fix this issue
Make sure to check out pinned messages if you meet such issue.
Archive and reinstall then follow his steps. Might work.
The lag on Rome needs fixed badly. I actually had the game crash because of it and it cost me a fuel.
Nope. It takes only 20 minutes or so
i always do multiplayer first then dailies and sometimes i get the error ,that's not a solution at all ,also not hating i love the game but would be nice if that was fixed ❤️
What is status for this month hotfix? It has been 14 days from new year already
@placid blade the server might not have been working during that time
The game is so hitchy and stuttery in MP that it is hard to adjust after doing events. Those 2 lap races really favour payers (or sea mammals as you call them in meetings).
Also, I have been getting a lot of this lately: the game showing wrong positions in MP. Or is this hackers? Finished 4th that race.
(You have to expand the picture to see that it shows places No. 1, 2 and 3, even though I am 7th.)
@blissful pulsar Regarding the picture, some of you had a bad connection there making it harder for the server to determine the positions.
@vivid kraken That is funny because I use wired LAN. I get upwards of 20MBps when downloading from Steam and other sources.
This issue with positions showing wrong only appeared recently.
Well, as far as I experienced, you can have a "bad connection" even though nothing is wrong on your end
I wonder if GL use their servers or this is P2P with one of the players hosting.
I´d say that this is actually server based
Though we´d have to ask someone who actually knows about that
Gameloft keep us pretty ignorant regarding the game's internal mechanics, so I am sure this will be read by someone but there will be no reply. Just like regarding Car Hunt drop-rates (I am averaging 12%).
12% is what I get as well
It's kinda safe to assume that it's server-based. Players that have finished the race can leave ASAP, regardless of the remaining players' state.
@blissful pulsar at first glance, I would say that it is a server-based situation (e.g. increase server sync time). If this happens multiple times, please send me your game ID.
@covert crown Thanks for the reply. I will PM you if this happens again.
@covert crown it happened to me to several times last 2 days
My in-game camera keeps setting back to "Fixed" even when i set it to "Close" in options, please help 😄
Well the Randomness of this awful build is starting to make me very angry.
Is there a S I N g l e thing in this game, that is somehow not based on stupid randomness? Except the calculated moves of GL, how to get the most out of the pockets... Well this one is of course not based on some random codes...
Not even shockwave is secure, it's almost impossible to have strategy in this game. You never know, if a single touch will kd you, or bump into someone from behind with higher speed than him...
Or how the hell is the kd working, when both the drivers are spinning, or, or, or...
Is it so hard GL, to tell us straight, that everything is based on randomness in terms of Gameplay?
Even, when you managed to drive perfect against stronger opponents, it will be either the physics or random crash of the car, that will put you somewhere behind...
Well done.
GL.
If I knew, that this game is that random based, I would never ever spend this amount of money and time into this.
Such a mistake from my side...
Deeply regret it now!
And you always said, that you are hearing, what we, the players says about the issues...
Not a single one was cleared. Even worst. Every season, there are new coming straight to us. TD drive issues, random disconnects, and, and, and...
Such a mess...
ik
Seriously, this game feels like an rather early beta
thats what i said
@strong moth I completely feel ya... Everything is so random... I was too using the shockwave but someone else kd me while I was in one... I don't even know what is safe... I have started dreading the ramps nearly half the time the I am flying off or my car does a somersault which is so weird especially when you are in a multiplayer which has no way to recover and you loose points... The two lap races make it worse when there are physics issues, the first lap I am alright but the second lap one issue with the ramp and I am last...
Its truly started to feel a waste of time and no one even bothers to acknowledge it... My previous issue went unnoticed and I am sure this one will too... Only foolish talks are entertained and one thing I know for sure is they just mimicking the mobile version so the suggestion is completely to make a fool of everyone as they will not alter anything major from the mobile version rather they will keep the game as is... I wonder they may not even have the resource for switch improvements as the only thing they seem to do is just make it switch compatible... Shame on you Gameloft... I knew you were money hungry but you don't even care of genuine queries of your customers...
@strong moth I am sorry that you feel this way. We are going to have a MP season that you might like in a few days and that hopefully will make everything clear(er). In regards to the TD issue, the fix it's in the pipeline, so you can expect that to be solved really soon.
I am truly sorry that you feel this way guys. We do care about the players and we are doing everything in our power to improve the game. Not everything has a quick fix, so there might be longer periods between fixes than expected.
@covert crown that's great to know that there is a fix in the pipeline and this is something we all are looking for these assurances that someone is looking at it for us which by the way is not done well in this channel unless someone literally speaks up... Why wait for that when you can at least address issues and concerns... Also I know not everything can be fixed otherwise your team would have to change the entire game as its filled with issues... All we want are small fixes and make the game even for everyone so we can all enjoy and not just favour the ones with money... Thanks again for your response nothing against you as I know how it usually works as I too am a part of an organisation... Anyway have a nice day...
@inland vapor Thank you for the message! 😄 We always do our best to get in front of a situation before you report it. Other times, you are the ones spotting issue before we do, so we can't really address it before that point.
Then me who even doesn't have the car yet
Thanks i love it
Incredible 😂
PHYSICS
Oh my....
HOW
Record holder of highest 360 in one go 😂
My game's having the issue where it won't even start again
@rose barn try archive and reinstall
I did that once, I didn't think I'd have to do it again 🤔
But alrighty
How do these issues even start
I hope that will be fixed when next update arrive
@rose barn I'm having the same issue and it was working literally 10 mins ago
Disabling the promos significantly lessened (but did not completely stop) the problem with not loading.
C++ when shooting yourself in the foot means blowing the whole leg off
Someone else left a tip (pinned to this channel, I believe) to race something else than multiplayer before you close your game.
Uh, what promos
Those promos that tell you aboit new cars and such.
I get it a bunch when changing consoles. I travel with my Switch Lite, and play on the reg Switch at home. Have to redownload about 2-3 times a week
Go to the settings button in the upper right...
On the middle tab, "Game Settings" towards the bottom right, you can turn them off.
@rose barn
What even is promotional content
The ads that tell you there is a new car to buy in the shop, or new bundles, etc. @rose barn
That's apparently always been turned off for me, I checked just now
Ah, perhaps. It was on for me as default, and for several days I would get white screen with an error message saying the intended ad failed to load. And then the game stopped loading.
@dense harness Make your own memes with it, it doesn't have a watermark or anything
Fix that
The Vette turned like that because you were shooting at 90 degrees as well.
It happens to me all the time. The best car for this stunt is the SV...
And no @desert meteor
Please Fix how you get Knockdown by someone Behind you just by tapping your car
Is it me or is the game not connecting
Not connecting?
Please fix my drop rate. It is trash.
40 packs 0 epics or featured outside guaranteed
You just got bad luck,and use the 10packs,not one by one
There is a big difference between the gravity control and the joy-con control. After the test, it was found that the gravity control with the same sensitivity has a larger Turning Angle and is easier to control than the handle control. So we guess that the angle of the joy-con control is not increasing linearly.
@fringe tapir currently analog is acting like digital, they said this will fixed in the next update so let's see
Thats nice
@dense harness no, 4 other people need to beat that time too
kind of like daily car loot
@left agate in every other unleashed it's been an epic import, not a blueprint
o
Has anything been said about what is going on with why the game crashes?
On loading the game? @distant edge If so the only fix is to archive the game and redownload it.
@glad mist yeah. Trying that now
@glad mist ty. That worked.
Anyone else having D pad issues?
The game doesn't respond my left joy con D Pad
Its a normal nintendo controller in perfect condition
When the game is paused I go to the home menu and it works fine, i get back in the game and the issue persisted
It it like that on any another games you play?
Nope
In the games menu it also works fine
Its only during a race where its 100% un responsive
Ver 1.3.4
It also happened to me from time to time. I just restart the game
I did as well
Nothing changed and the problem remained
I also did a full power off
That also didnt work
Reason: Bad word usage
What did I even say that is bad
@slim cave try deleting the game and reinstalling it
Alright will do
Alright
So I haven't been able to play on the switch, It keeps saying something went wrong, any of yall have any idea what to do?
@south talon I see that you're a moderator, do you know how to help?
When I recently launch the game from the main menu it just says "the software was closed because an error occurred"
Ok thank I just wasn't sure what to do
so no matter what
if it keeps crashing
i have to redownload?
craaaapp
ive done so three tiems just so it works
gtk theres no work around lol.....
Your data is saved
Yea, the error should already be fixed, but at least there is a way to work around it
There's an acceleration problem I've been having for months. Occasionally cars won't accelerate for some reason no matter what I do. Also, this is not the Touch Drive acceleration issue. I know it's not because I never use touch drive.
Is this with auto acceleration or manual?
@glad mist Manual.
Why does the FxxK with less acceleration 82.5 and less speed 359.2, accelerating quicker than the P1 with acceleration of 83.6 and speed of 362.5?
I’m having a lot of FPS drops
How do I clear this red exclamation mark up top? It won't go away.
It means there's a special offer in the shop @digital mist
So it's going to be there forever?
Because I am unable to clear the notice and it's constantly flashing
I play this game on other devices also and never have this experience
It's there until the offer ends
Why does the FXXK accelerate faster than anything in the world?
For some reason, Asphalt 9 Legends won't launch properly on my Switch, after a few moments of the picture of the Ferrari on the screen, it says "The software was closed because an error occurred" It has been doing this for 30 minutes now
Archive and reinstall
I am going to wait it out, see if the error is still there
@thin saddle I got the answer for the acceleration of the FxxK!
It is...
....
...
Because it's on the loading screen of the game
😂 😂
Bruh
Lmao
But what if the game loads slowly? :thonk:
No, it loads normally but when the game is close to opening, it crashes
Which is quite odd to say the least
@covert crown @dense harness Do you have any other suggestions on how to fix this issue? I want to use the archive and reinstall as a last resort
Just archive and reinstall
Your game data is completely safe
It'll take around 10-20 minutes to re-download
Depends on your Internet speed tho
Took me 9 minutes
@digital mist try on visiting that page and see if it goes away. That icon should be saying that something new is in the shop
@south talon I have clicked on every item on that page. It's been this way since installing the game
Try deleting the game and reinstall it
I guess...
@digital mist it's because these are here
@glass mica , even if that were so, clicking on them to view the details should mark them as viewed. This doesn't happen on other devices.
that's because you need to buy them
Yea, nah. Again, issue doesn't occur on pc or mobile.
It’s discounted, just like the 100$ p1
It would actually cost 500$ but it’s “on sale”
i just got disconnected mid race and lost gas
does anyone else have any problems trying to get on Asphalt 9?
i restarted my switch
but it still shows the error message
yeah that fixed it when I had the problem last night
@terse field until we fix the issue, the workaround is to archive the software and reinstall
you can buy a good car but you cant buy a win
That's why Gameloft offer Jesko so that no one can get it except the true sponsor
@covert crown Copy that
Gold P1 👀
I've noticed a bug that may be annoying. Here are the steps:
- During a multiplayer race, if I connect another controller than mine (let's call it P2), the pause menu opens but the race is still running. I lose control of the car because the menu is opened, but I guess it's the expected behavior.
- If I close the menu, it reopens again on the spot. This is odd.
- If I disconnect P2, the game crashes. This is obviously weird.
Outside of multiplayer, the pause menu opens if I connect or disconnect a controller, without looping indefinitely and without crashing.
Seems normal
2112
I would be so pissed off if that happened to me
@dense harness ouch. We are looking into it, thanks!
@dense harness do a 360 before launching off the ramp and it wont happen
😦
You are definitely not the only one. I have plenty of wrecks like that.
Noted
👀 now that I've learned how to send videos I'm gonna have a blast in this channel
Out of bounds gang
Noted
lol
@dense harness if you want to make sure that doesn’t happen then do this: Go off the nitro, drift a small amount and then hit the nitro again and maybe drift again after that around the turn
It works for me whenever I think I might lose control on that turn
I also don’t go into it with nitro on, I drift once I get close to the turn and then shockwave around the turn once I’m halfway through it
@dense harness Everyone dies like this.
Literally everyone.
I'm not sure if TD users are excluded from that but yea. Everyone.
This is happening to me all the time, on almost every track @dense harness
At least 3-4 times on a single day
😞 😞
Indeed
🤣 🤣
u couldve just created a club with all those switches and td while one is ur main
Those broken switches yours? lmao
Oh oh
You want some issues mentioned?
P H Y S I C S
Switch at the back failed the vibe check
Do you guys at GL even play your own game?
What about the ramps behavior. Are they somehow AI driven 🤣 🤣
Such a mess, really...
The Devs have their own club w/ a custom club logo
Yes
Love it when I randomly do a half barrel roll on a flat ramp
Especially when I’m about to win a multiplayer race
The game still closing.
Crazy frame drop in Capital of the World map
Every time when you drive through the 45% -50% section of the track, the frame drops A LOT. This problem is here since release. Please fix it.
Is that right during a barrel roll ramp?
The game just froze and kicked me out of a race for not reason at all
@dense harness Your cars probably keep flipping like that because as I could imagine, lots of your cars are high tier and have a high rating, the faster your car is, the more unstable it is too
also usually drifting right after landing isnt a good idea either
@hasty prawn yes!
I think we need a new update to fix all of these bugs
F
Hey, I've looked on the Forums, Reddit and googled this but how the absolute #### do I change my username or create a club? The buttons for that are just greyed out. (If I have to connect a gameloft account, then how? There's no option for that either)
You've put your age too low
(Oof, how old you have to be?)
Depends where you live
(Ok... Guess I'll go onto the forums again to see if I can see how long I have to wait)
(So I can't wait til my account become 16/18+?)
No
(Oof, I was honestly just gonna wait a few years. Is it possible to transfer stuff through accounts?)
How much progress have you made so far?
8.5K more xp til L5 GL & 9% Career Completed (145 Flags) + bought a special offer once.
An old one, 200 Tokens 200K coins and I think it was Camaro Lt. (€9.99 or higher)
Reason: Posted a link
How do you expect me to post an issue if I can't link it
wow
This is the same issue that @dense harness had, landing weird
half barrel rolls on flat ramps
Weird glitch where you respawn if you touch the wall
Hope all of these bugs get fixed soon
Also, sorry for flooding the chat with a bunch of videos lol
The game still and still closing.
@wary crag just delete and redownload game
ARCHIVE dont delete
I do that
@left agate I had the same issues lost quite a few multiplayer races... I don't know when the fix is coming for this but great you shared all videos as I faced all of them that you uploaded...
Yep, 3 different issues that hopefully can be fixed soon
Hey there. Just a few fixes I thought Id mention and 1 suggestion. Loving the game so here is some feedback. :)
- Please add a restart race button to Quick Race mode when you pause the race. Example: you crash and would like to restart your run
- Please allow player to select game mode in Quick Play (Hunted / Time Attack) (Most people just want to practice a course alone but some are hunted mode by default etc.)
- In quickplay mode ZL/ZR does not change class like the other modes. You have to manually go right with the Analogue / Dpad from D class to S class for example.
- In quickplay, the method to getting to Custom Race is very clunky when you have completed many challenges (when in docked mode you have to scroll left through completed missions, or go along the top options and then down to custom race)
- Please add a time attack mode to quickplay that records times for each course (the challenge ones are fine but they log best times on maps that are "hunted gamemode" which is not a true time attack of a course. It seems nothing logs your best times when you do custom race, but again in custom race some are hunted mode by default too) @covert crown @dense harness
Hi, @past apex! 👋 Thank you for the time you put in writing this message. I appreciate you sending in your feedback. Rest assured that I will send your message to the dev team and they will take it into consideration to improve the game. Thanks a lot!
Fix the matchmaking and the random crashing
Whenever someone has bad wifi, asphalt 9 doesn't really go well. I was just in a race with someone that kept having poor connection. They would crash into me and wreck A LOT and then just teleport farther down the track.
Instead of guessing where the car would go, please just cancel their hitbox until the connection is fine
Anyone else's software close when you ope Asphalt?
Archive and Reinstall
K
pls fix the error of software closing ,that's the most important issue since it has been going for so long ...
Uh error connecting to server?
I am not sure how the respawn thing works as whenever I crash or knockdown it will respawn me far away but when I kd someone or someone crashes they respawn as if nothing happened ☹️...
@dense harness yes this has been reported already
Is the Happy year of the RAt event supposed to be top 8 and not top 8%?
^
@covert crown Can I Set a Questin to you?
@dense harness
did someone else notice as well that your opponents are not listed from low to high anymore when MP is loading ??
Makes it real hard to see from which place you will start and who's higher/lower ranked.....
it's like that on iOS but not on Switch, until today
@strange burrow starting positions are random
Yes it is
@echo raft?
Asphalt not connecting again?
@visual oasis A9 servers are working fine.
Huh not sure if my internet because the switch can connect fine
for some reason you can swear in this channel, i saw someone say f here, bring it up to dev team
@dense harness
Oh.
message has been deleted but it was here
Ima check out the message. I can check deleted ones. Do you know who it was?
Okay.
thats all i know
I'll report this issue.
👍
So. I am really upset about this. I recommend you to turn on the sound.
I was winning a race easily, then jump through a ramp then freeze mid air for a while. The music keeps going and all then I unfreeze and 2 players are already ahead of me while I was mid air.
I'm sorry but this is like the first issue I've sent after a long while just because it's extremely frustrating!
@covert crown I'm sorry for the ping but you really need to see this.
So...what have you done to the matchmaking?
I don´t think I should get bronze opposition with 700-1000 points while I`m gold with 3000
Notification on the left says it all.
It's so annoying
Reason: Posted a link
@quasi karma What the heck...
yeah...
In split-screen, the Lotus Elise Sprint 220 goes 20 mph slower than what it's supposed to.
@quasi karma the same thing happens on Nile River, just before the big circle curve. It freezes the screen for about 3 seconds and everyone is in front of you, when it unfreezes.
Oh true I just remembered it happening to me once
@weak cedar it must be a glitch or something then
Anyone else getting this message constantly?
@hollow ivy delete the game and then re download it
@hollow ivy Me too
There's a bug that makes it so you can't see chat. Also sometimes it says 0/20 even when there's players on. I know this is the case because if I reset the game it goes back to normal. How did I figure this out? It's because everyone suddenly stops talking in chat and I've seen some of my club mates in multiplayer and it still says 0/20. @covert crown
Also there's a more minor club chat glitch that happens occasionally. Sometimes when I'm reading chat, I'll suddenly be able to use the menu even with chat open for some reason. I have to close chat and re open it to fix it.
PLS Fix your MP so much China Ppl that are can but good Internet and Lag Perma 🧐
@left agate deletion and archiving it is pretty much the same for this game
@left agate deleting it well work to
Also remember that the game is saved on your switch or you msd card
Deleting a game removes it from the home screen, while archiving does not
You’d have to go back to the eshop if you deleted
Basically, archiving saves time
Deleting the game will remove your Quick Race progress (Saved locally). Archiving is the better solution
Chapter 4, Euro Showdown, Freedom Route, Hunted, recommended rank 2407
Me and my rank 2768 Apollo N loose after the last set of cops
The recommended rank should be 2900
Or the time should be bigger
error 4 is creeping into the game again D:
@covert crown
When the physics says "Nope."
Guys..., your physics are so screwed up.
Do you ever play your own game GL?
Like..., one, two times in month... 🤣 🤣
I suggest, that you play it.
I am really shaking my head, when I think on you...
My car keeps on exploding on landing...
My car just tapped his car and bam, he explodes
@dense harness How you become you 6000+ Points?
@glass mica say waht but i see PPL with a Etens why they drive that every one else is fater then they or not?
@dense harness I know, i dont do that and now 2 Round Race. But how can you win every Game. I had only 3k Cars, and fells me that every one is Faster with Same Cars. Or Hey you had a 3,1 Apollo lul My 3,1 Acura is Faster 🤷♀️
DS E-Tense is a noo🅱️ier Car than Vette GS
Thats waht i Mean but why use every one AMG / Chllanger / DS E / Thats Normal every Game -2. And See Razzor Pic 3.100 and E Tense
Rep Farming
My Grinde to Legend give me 20k Points so why they Afk drive? They all around 50+ Lv. Is the Same Like the China player every Season Rank 1, Why? They Afk drive. They Need to Delete That "Feature" . You can Normal say the First 10 Dosent Count, Why? Every one of then drive afk.
Would the upcoming switch maintenance affect the way we would connect to the asphalt servers
Reason: Posted a link
Oh guess you can't post links from nintendo page
3.8k Sin... lmao
This needs to be fixed. The invisible wall that wrecked me needs to go away.
Rip the AI
F
Yes! Please fix that part of the bridge. So many ruined races there.
Ive had worse luck running the quicker route with just landing in nothing or on a crack.. But i still cant get the BP for the event so i don't know. Theres no good way with tbe bridge i feel
How is that route faster? It's literally more distance since the turn had a wider radius.
It also doesn't line up with the ramp right before.
@covert crown
lol
Here can I report issues or in-game?
Yes
I change the camera during a race or in the game but it always reverts to another one.
That happens to everyone, we need to wait for the update which probably will fix it
ok, I was not sure it was already reported. I've been in this server but didn't knew there was the switch channels until like 2h ago
@dawn timber Archive and Reinstall
Archive and Reinstall
Fixed
Hey Switch Users!
So there seems to be a problem when you open the game. The game will say a error message when you try to open the game. The message will be looking like this:
The software was closed because an error occurred
Heres how to fix it
1. Delete/Archive the software
2. Reinstall the software
That should fix your game where you can get your wheels back on the track!!
Have a wonderful day racers
Because of asphalt 9 legends sometime the entire switch crashes or freezes
FIx invisible wall on bridge in regera event
Welp there goes 3 tickets and 3 fuel because I keep wrecking on the bridge from that wall
didn't get any tokens or credits
Fix your physics. At this state now, it's trash. Complete trash.
Asphalt 9 be like: OH you wanna 360? Heads or tails to know whether it works or if you just stop dead in your tracks
Or you start spinning the the opposite direction of the input
that too. Or taking a barel ramp sends you weirdly front flipping instead
Your game server is down. I'm stuck in loading screen. Fix it.
Looks like it's compensation time!
Rip ded server
Fix this now.
wat
Lol
Hi, guys! Is the server working now?
@covert crown it is working Dora thanks for checking
Good to hear! We had a small glitch reported internally as well and it was fixed pretty quick.
That is a Bad Joke Asphalt Team, you give use a Event were we can drive the Cars that we grinde or buy now. To Unloock the Regera Card's. And now you give us a Pay to win Part with the hey here you can drive the Sin or if you dont have that you can Skip it with 500 Asphalt. Now explane me how I can get 2000 Token to Skip that all or were i can find BP for Sin that is esay to get. Then I have only 5 BP of the Sin and for all Card you need to pay 36.000 Trade Points.
Now Tell me Gamesloft and the Big Asphalt 9 Legend Team how F2P Player that now pay 1000€ per Month Reach that?🧐 🧐 🧐
@covert crown can you PLEASE update the "Skip 500" and add a confirmation dialog box? i just got robbed 500 tokens because of a missclick its not that hard to add is it? thanks
@deep leaf can you send me your game ID in a direct message?
@covert crown I'd like to request to refund my 500 tokens from the skip as well.
I'll give you the ID in DMs.
You got some splaining to do devs.
Tried to do a double ramp jump and instead, my cars momentum just dies a quick death and it just starts front flipping till it somehow lands right side up on the track. This was in mp btw
Been happening since yesterday qlot
Now I also have to archive and reinstall the game.
What's wrong with this software, guys? Will there be one day, when everything runs here?
Or is it too much, what we are asking for....
There is no single week, whitout any kind of issues. Not a single week...
Never saw such a messy software...
it will most likely be fixed in the update which i guess is after regera event finishes
At the same time this morning @strong moth my A9 also stopped working, so I reinstalled (7th time!). I’m wondering if this is somehow linked to game updates that get loaded mid-match. It’s weird.
It is possible that the whole thing has something to do with the online verification.
@fallen aurora
Its so strange that I have been playing asphalt since its launch and never had these issues with it...
So was I..., until today
Nice GL.
Very good system behind
Why not - 36 punishment
👏
guys, maybee try to install it on the system memory instead of sd?
I used to have lots of issues, until I deleted the game, removed my sd card and installed thw game again on the 32gb system memory, I have never had any issues since.
it still does not fix it.
i have it on the system memory and its not fixing anything
🥶
And yet another crash at launch, and another archive/reinstall.
What's the cause of it...?
@mint thicket how much free space do you have on device?
like 10 - 8gb on the system memory
@echo raft Now this gives me a reason not to be hyped for being the only one racing.
lol
the game is not loading in, its saying not connecting to the Asphalt 9 server, but it worked perfectly fine this morning. I checked my wifi, everything, still i could not load in.
There is s a bug, not showing, how many people, does the club challenges.
When we dock the switch while the game is running in handheld, the game wont change its resolution to docked settings until we exit and restart the game while docked. @covert crown
@covert crown I almost constantly have to redownload it due to it crashing.
can you guys fix the issue of software closing and having it to redownload , at this point i have redownloaded it like 100 times not even joking o.o at least put something about that being fixed or is not going to be fixed at all.
I wish I knew why you all meet this issue while I never had it.
I never had the software closing or anything.
Camera settings arent saving
I have to set my camera in the race, what is annoying
Maybe a wild guess, but I think the crash-at-start-up bug happens more often when you connect to different Internet access points (i.e. switching to mobile)...
@open finch i did this switching thing way too often since I play on the go and I didn't get error so I think that's not one
I guess we can rule that out, then...
I opened asphalt and it said it needed an update. I updated it but it closed it because there was an error. I logged back on, normally, and it seemed fine. However, I had changed my nickname a while back and after the update it changed it back to driver 2291. It won't let me change it back. Anyone know why this happened and how I can fix it? Has it happened to anyone else?
@twin glen it has happened to someone before. Can you please contact Customer Care from inside the game? We need more info about your account to investigate the problem, and contacting CC directly is the easiest way to get that info.
Okay. I'll do that. Thanks!
@unkempt orbit Hi! Please check your Internet connection and restart the game. If it still doesn't work, send me your game ID
Instead of worrying about SE's and adding more to the game, please fix the trash physics that are in this game.
^twice in the same race btw
it always happens to me aswell and i hate it
Just spam brake
p2w
pshhhh
I got put into a multiplayer game with people 2 ranks higher than me
In rush seasons - Bronze, Silver and Gold play together
Platinum and Legend play together
Not only in rush seasonw
Nvm
@rotund trout It's definitely A9, game loads fine in airplane mode. It can't sync with the cloud account
@rotund trout reopen the software and when the loading screen appears, go back to home menu and then wait for about a minute or so. Then return back to the software, and it should be loaded without crashing. I'm not sure if this works but it worked for me.
@covert crown Can you fix the going offline issue? I just turn ON ’Offline Mode’ in Game Settings and already accept the prompt to be offline mode but it just freeze till I force restart the switch. Has anyone got this when going offline mode manually?
no opponent found, i got this issue since reset multiplayer...van you hello me pls?
Hello, please restart the game and let us know if you are still encountering this issue. @dawn summit
This is a known situation on all platforms: you sometime need to wait a few minutes after a new MP series starts to find opponents.
i restart like 2-3times, actually i unstall ans downloading the game i really after test this
@covert crown still got this issue...
My game is stuck in the loading screen forever
Cant play asphalt
Since this special event it has been a nightmare trying to play the game
It just wont load/wont connect 90% of the time
I spent 60 bucks on this and I can't even play it lol.
Please try to archive the game and reinstall. @unkempt orbit
dora anything i can do exept wait?
Hey Switch Users!
Please refer to pinned message to see how you can fix the game if you get the error message
Just finished redownloading and got this
Havent got to play a second today
Check my internet? Well I just redownloaded it.... My internet is fine
@covert crown I haven't archived Asphalt 9 yet, can I still delete it normally? I just want to check to make sure before I do anything... stupid
I’ve been getting error messages 10 times in a row
I’ve reset the switch multiple times and still get this message
@severe wharf Scroll up in the chat, just a little. But there is this step that he did and it seemed to work.
@covert crown please provide a solution. I am missing a whole day here.
I get errors that won’t let me race in multiplayer and i get errors that wont let me start the game so i have to reinstall the game... please.
Reason: Bypassed Bad Words Filter
@crude mural
@dense harness again
Reason: Bypassed Bad Words Filter
i made an enemy
Why dont you resolve problems
We'd probably resolve your problems if you didn't curse.
I didn't curse for a day
You cursed twice within 5 mins.
Did you do anything?
I am not a developer.
I wish Customer Care for Nintendo Switch worked though.
I got pretty mad at the fact how Customer Care doesn't even support switch correctly.
🙄
@covert crown the ghost season great but sometimes when a car goes through on or bumps into you it kind of bumps you
it only happened twice so far
but otherwise its great
no need to fix its not that bad yet
just wanted to bring it to your attention
So I changed my name to naito but the next day it went back to driver and I can no longer change it back, why does this happen
@void island age restriction lock on your account.
what age did you put when you installed the game?
3 mil credits at rep level 19 👀
pay to win be like
@pale canopy the thing is I had my own name in the game since launch but then 3 days ago it just reset to driver
Also I did not waste a single Pennie on this game
Oh never mind I just had to delete the game and redownload, thanks tho
Small issue about TouchDrive:
- When TouchDrive is on, the car loses more speed when turning than without TouchDrive. Let's call this a speed penalty.
- If I turn TouchDrive off during a race, the speed penalty is still active when it shouldn't.
- If I turn TouchDrive off after the loading screen but before the race starts, no speed penalty occurs.
It's not a major issue, but it's kinda annoying when I forget to turn TouchDrive off before loading the race, and before it begins...
why do u use touchdrive
When I want to play lazily and do something else...
NOOOOOO IT CHANGED AGAIN
Reason: Capital letters
oof
Software Error While Starting Up
The impossible, just got possible for me. I never expected the game to end up crashing just like anyone else. Well, it ended up happening to me too. The only things I have done were leaving my club and sending an invite to a new one, then I did 6 SE races then wanted to restart the game to see if I joined the club or not.
Software Error.
Does anyone know if I can transfer data from switch to pc?
@twin glen Impossible.
ok. thanks!
👌
Any idea what causes this jitter? The game works fine otherwise.
The right joystick
Its doing backward long jump
beats career with 16 flags
please fix the issue of software closed,the reason some people don't mention it anymore, it's not because they fix it or found a solution but they just simply left the game because they can't redownload it all the time, for some it takes way too much time .xoxoxoxo
I'm thinking of quitting the game :(
@placid blade it usually only takes 10 minutes
please explain to me why it happened i really want to know
I was on mp and a player disconected right away when the race started I did not got any point and I lost 1 fuel on my porshe 918
this game has no flaws whatsoever
Make it actually possible to get the bp for the Regera
yes
2 races against the same player xiaobai on Mp my huayra above 4000 aagainst his corvette on both races I was wining and the game just show this and closes. This is not fair I want my points and fuel back
It's a huayra 4 hours to refill also you did not answer to my previous report
I want to understand how the respawn works in this game... One player clearly crashed in front of me and then respawned right away ahead of me... How is that fair.. I went to check back in the race recording and he crashed twice in the race and not even driving well and still got a quick respawn... Please provide an explanation as its frustrating when the physics is rubbish and you crash and then some players respawn better than the others...
I was just in a multiplayer match and was kicked out of the match to the main menu
If your car finishes refueling while you are looking at the timer (on the screen where you would usually press "Play" to start the race), the Skip button will not change into a Play button. The timer will disappear but the gas tank won't refresh unless you leave the screen and then go back.
Just a mild bug, but wanted to report it in case someone accidentally hits the button when it's done and uses up their tokens for a skip. 😊
No one cares about any of your reports here 😂
They will reply only if you have a problem with the app in which they will tell you to redownload/check your internet connection. If nothing works they wont reply at all.
All of your messages are recorded and looked into. Would you feel better if we would say "We are looking into it!" for each report or if we let you know about a fix when we have it?
@echo raft I am aware of the 2 users having such name, I am still working on it.
It's been a week or two ago.
They didn't change yet as I can see.
i saw someone with an even worse name
@dense harness You can send screenshots to me or any other moderator/employee.
i dont have the thing set up on my console
the best I could do is send a photoshot picture from my phone
I took pictures on the switch tho they are in my album
@dense harness You can always upload them on your twitter then share.
thats what i do ^
Hey guys, I opened the game and no information about events club anything is showing up. I restarted it and still nothing changed
Reason: Bad word usage
Okay. Dont get how that's a bad work but ok
@dense harness who said I had twitter?
People from Europe can t see the second riddle on the Nintendo switch news,no news Is there to read,the last One posted Is the Ferrari 488 event @covert crown
@dense harness /shrug
San Francisco train a big issue
I'm having the same problem every day. My game crash 2 times in a day sometimes, that's not normal... I'm thinking to stop playing for that, it's not normal. I need nelp to fix the issue. @covert crown
My game doesn't find any rivals to compete with in multiplayer, i have been like 6 hours like this...
@steady oyster can you try to archive and reinstall the game? you won't lose any progress this way.
It just happened again, i nedd help. Game continue to crash everyday, is that normal for Gameloft? @covert crown
The app crashes when you try to replay a track in the quick race mode.
Fix all the stupid physics on the game, I cant win like this Because 1 of 4 matches are bad physics and if I lose I lose - 20 all the time so I cant do nothing
The game get bored like this you play and you lose for bad luck, that no make sense
I hope that this comment can get too much likes to fix the stupid game
I like the game but like this?? Idk that
Don’t mind the TV
Yep the game sucks, and if you Crash one time in platinum or leyend you probably lose always
So we get bored like this
I lose 100 points in leyend because this
Or more
Im mad
Thanks is the true thing, I hope that everyone can read my top comment
Yea but less than the physics
The physics are the worst thing
I don't expect the physics to be fixed next update if at all. It's an engine issue that plagues every version of the game.
Yea who knows, but if they can I hope that they can fix the physics
Because is the worst point of the game
For any one lol
At least the easier stuff could be fixed
cough Scotland Helicopter cough
Or emmmmmmmm 2nd lap train of San Francisco
That sucks too
Why that train is there, it shouldnt exist
Helicopter did nothing wrong
cannot connect to game, always game shows synchronisation
tried close game and launch - same problem
and LAN connection
but it's there another issue: game connected, but cannot play in MP, Daily Challenges, cannot see statistic in my club and etc.
Well today i reinstalled Asphalt for TWO TIMES. Are someone going to support me or i've just to stop playing? @covert crown
Reason: Posted a link
Bro I lose 28 points again
For this stupid physics
Im bored of this
All the day
thanks for always listen me hahahaha
I hope you can make the game well for the next one and not leave it in half, thanks ;)
Top 1=skill 🚫
Top 1=luck
I think that the game has a lot of holes 🤭😔
Bla bla bla posted a link, hello I want to show my issue???? 🤒
Ok then. Three times that i write here for an issue that force me to reinstall the game every day. Every single day. But nobody helped me and nothing was do. Now i have made a mistake, unfortunately i clicked on the time of Sin R1 550, 1 min 25 sec and i payed 625 tokens. I made a mistake and i hope that something is possible to do. Especially after three times that nobody cared about my issue that still happen. So @covert crown i guess you can do something if you want. Thanks.
@serene creek Hello contact Customer Care from inside the game. They can help with this request.
@wraith glen Thanks i will.
Uuuuuh don't missclick,or be poor so you can't pay it
Hello good evening (: not sure how to pm @covert crown but I accidentally bought a regera blue print for 625 tokens on stage 10 that I did not need or want. How can I get a hold of dora or who can I contact?
Lol just read above me
Ignore me
what does pm stand for?
Private message
Prime Minister
@vapid bone you know how easy it is for the joystick to go buckwild when just trying to race? A confirmation button wouldnt have killed anybody but 20$ in tokens....
Yep
Can i post links?
Reason: Posted a link
Links can be posted in #switch-off-topic and #⚡・switch-show-off
@serene creek can you send me your game ID in a direct message?
And regarding the archive and reinstall issue, we would absolutely LOVE to fix that up for you, but it has proven to be a more difficult task (to pinpoint the cause of this issue) than we first thought. We'll let you know as soon as we get to the bottom of that.
@cosmic bloom DM me your game ID + the tokens you lost
The physics seemed extra bad this mp season with the ghost thing. Randomly crashed on multiple races in mp that made no sense causing me to not make the top 3k. I hope the devs can fix the issues before they try implementing that style of mp season again.
Hello! Lately i can not get past the first loading screen and the game will close due to an error. Ive tried emailing Gameloft customer service but i sill havent gotten a resonse and its been 6 days.
@onyx wagon Archive and Reinstall
Can you please do something about the physics? How many people should mention that, so there will be at least some kind of response from your side?
It seems, like you didn't care about this issue. Or is it a feature?
🤣 🤣
Turn right instead of left
The physics aren’t going to magically change. The update isn’t out yet.
Switch Issue: Update isn't here yet!
I get banned for the physics xD
Even with the update, I wouldn't expect the physics to be much different. They're bad on the other versions too.
Hey uhhh....I don't think I got my decal reward after the event ended and before I left. I was in the group APEX, the one the won the decal before the event ended. The rewards never showed up on my account for some reason. If any one of you could help me out here before I take a break from this game, I'd be more chipper about it. Thanks.
Are Asphalt 9 Legends servers down right now? I have a problem with my profile, it seems not to be in a club ( i am) and no time appears on the events (San Valentine or 488).
@serene creek same
@pale oasis well so i guess they're having some problems ahahah
Now no events available
@serene creek seems like they European server is down right now
@pale oasis i think we have to wait... 👍
i have this issues too
and i told it before
but it's there another issue: game connected, but cannot play in MP, Daily Challenges, cannot see statistic in my club and etc.
Can you guys please make the servers to record every single damn race and not have the "connection error" anymore?
Also
How come this dude easily knocked me down
HOWEVER
When I reached him in the second lap and attempted the same 360 on him, WHY DIDN'T I KNOCK HIM DOWN?!
@covert crown pls
Tunnel Jam is the track in question
@dense harness do you have a video showing it??
Has anyone else been experiencing moments where the game stops recognizing stick inputs? Specifically when drifting? I made sure to test my sticks calibration and I don't believe it has anything to do with my controller.
The physics boutta make my head explode. I was first and had alot of space between me and the second place guy. I take a barrel roll ramp. The car lands on its side???? And stays on its side forever, just kind of sliding forwards slowly until the secons place guy caught up and knocked me down.
I finished 5th and would have finished 8th if no one knocked me down.
The physics boutta make my head explode. I was first and had alot of space between me and the second place guy. I take a barrel roll ramp. The car lands on its side???? And stays on its side forever, just kind of sliding forwards slowly until the secons place guy caught up and knocked me down.
I finished 5th and would have finished 8th if no one knocked me down.
same that happened to me but i survived untill the last guy pushed me
The cars in the maps are making me stop right when l hit them and making my car go crazy
Yeah
Ive had the same problem
Well guys..., the good thing about the physics is....
...
...
...
N O B O D Y C A R E S
GL likes it that way and they did not loose a word about fixing it.
A big issue is why the ford GT isn't buffed yet 😪😔
Probably Joy-Con drift
@dawn kayak We can't even get the GT buffed in the other 3 platforms that are months ahead of Switch.
I say that for jk xD but if u buff it it will be nice
The NSX isn’t in the class c event and I’ve never seen it in the legend store.
...however, it IS available in any event pack (like for the SCG 003S right now).
Yes but the pro tips are fake
There are a lot of people in legend league that spam z4 and use TD but don’t drift or nitro. Is there mods on switch that will afk rep farm. I don’t think it’s possible to be in legend league and drop down to 1200
A little bit of investigating and you will found how China No. 1 did their farm
what is this?
There are is no possibility for hacking in the switch... I hope... Those videos from android / ios are infuriating
That @dense harness my good sir is what you call a hacker in disguise of “bad connection”
😂😂 Hacker!
Hi @ll how it is possible to see a team member in the club list but not to see him in the multiplayer > leadboard > my club ?
I have a friend who can no longer play online, it has already happened to one of you ?
@sharp patio Why can't he play online? Is he not able to open the game, error messages, or what?
He is visible in the list of club members and appears online but not in the club's multiplayer ranking, he has all archived the game, changed the connection but nothing to do he can not find any player online, as if he is removed from the ranking
I had another friend who had the same problem at the start of the season a while ago but I don't know how it is resolved.
The main problem is that it does not find players online, as if the server does not find them
It sounds a little bit like he might be in Cheater Board, but that isn't very possible with Switch as it is in Android & the other platforms. @covert crown can any of your team figure this out?
can i have my 20 points back please? Theres nothing wrong with my internet but i get disconnected anyway, thanks ^^
I lose 100 points for that last season
Make it so you have to press R twice to change the camera view during a race to keep us from changing the camera view accidentally. I always do this. If I'm in a multiplayer race and this happens, I can't pause obviously so I have to change it back while racing. Which makes me lose focus and crash. @covert crown
@verbal python I'm talking about camera view changing. It's a different button.
Oops lol
oh yu meant rs?
Unless you mapped the buttons differently
For me right stick also works
I always press R by accident though. Because it's right above the acceleration button. It's getting to be a bit of a problem.
Turn on auto acceleration
🤔
Yeah just my opinion. 🤷♂️
@pale canopy its me I'm the player from Sr that is unable to find players on mp i log in on the game and everything but u can't play mp I don't fin anyone and the fuel goes back to the car .. cheat ? I want Gameloft to tell me what is going on because I spent money on this game and I'm not happy at all with this crap. The season is going to finish and I can't play mp to get on top 50... SR DALEDS
@pale canopy its me I'm the player from Sr that is unable to find players on mp i log in on the game and everything but u can't play mp I don't fin anyone and the fuel goes back to the car .. cheat ? I want Gameloft to tell me what is going on because I spent money on this game and I'm not happy at all with this crap. The season is going to finish and I can't play mp to get on top 50... SR DALEDS
@pale canopy its me I'm the player from Sr that is unable to find players on mp i log in on the game and everything but u can't play mp I don't fin anyone and the fuel goes back to the car .. cheat ? I want Gameloft to tell me what is going on because I spent money on this game and I'm not happy at all with this crap. The season is going to finish and I can't play mp to get on top 50... SR DALEDS
I already texted dora
She don't know what is happening
I sent the report to gameloft and they haven't answer anything they slow ... Super mad with this
@sterile birch I'm not familiar wit hthe workings of Switch enough to troubleshoot for you. Best I can recommend is to contact Customer Care or see if @golden narwhal can help you diagnose issues.
What happens? @sterile birch When you look for a match does it take long and it just says "no opponent found" ? Or something else
He is visible in the list of club members and appears online but not in the club's multiplayer leadboard, he has all archived the game, changed the connection but nothing to do he can not find any player online, as if he is removed from the ranking
@sharp patio read this @golden narwhal
Important to know now would be, if he doesnt gain any reputation in the club
If thats the case, it seems like a softban aka cheaterboard
he is a very active and honest player who has spent a lot of money and time in this game he does not deserve that if you can check his id is in conflict in the database
And no rep gain?
Well I haven't win any rep since I can't play mp lol
@sharp patio yeah cheaterboard doesnt always mean he cheated. It also sometimes acts out. Happens often on ios and android
Hm @sterile birch maybe try an event and see if rep changed on your club dashboard.
Would help to clarify the reasons
Right now I'm in my work once I go back tot my house dm you ok?
Yes thats alright 👍 Its midnight here I will be there in the morning
Omg
So I'm not going to be able to fight for top 50
If in 2 hours
I m with my switch
I cant fix your problem sadly since i am not working for Gameloft. I can only narrow down the problem sadly
If you are in cheaterboard that should be fixable easily
Have you reset your WiFi?
If not then there is another problem
I reset my wifi
I conected my switch tto my phone hotspot
I archive the game and redownloaded
The game opens
But once I go to mp
It don't find anyone it tells me that can't find oponents
If I text something on the ingame chat
My club mates can see it
I can't see what they put
Some of them don't see me on the leaderboards
i heard cheaterboard
If your rep doesnt change you are on the cheaterboard for sure
Not showing up in MP is an indicator aswell, you could also give me your ID now and I can forwar it alresdy
You see ??
Does look like cheaterboard to me
Ok and I want to know where I would cheat ?
I spent around 500 dollars on the game I play alot this game this is not good
It might have been a false alarm. It happened on ios and android also!
Yes but comon I' need to get top 50 after the season finishes
Let me look if I have mi id
On any of my screnshoots
I am sorry man :/ I cant solve the problem, just forward it with more information.. you could still write CC after it fixes and they might give you a small compensation. I cant guarantee that tho. Worth a try
That is fine 👍 thanks!
I want my 20 points back please
@covert crown
This hasn’t happened to me for a long time until now
It’s something that never happens to me except for this time
I shouldn’t be penalized for the game resetting for unknown reasons
I was In 1st in a 6 person race
I was at 2242
No the game legit reset mid race
Now I’m at 2218
Me too
It’s utter BS
B.oy S.couts (read in between the lines there)
I’m trying to close to top 10 this season but I guess the game won’t let me
Well I went from 22nd to 39th
But I guess the leaderboard has updated a little bit
It is with great surprise that my friends informs me that he receives a message from the support telling him that he would modify the files of his game, I would like to know if it is not simply a message all done and an error on the person, I would have a lot to say to restore balance in this game but I will restrain myself
You cannot know the pain that someone who invests in their time and money can feel
😭
Oh yeah the helicopter. That was some genius who programmed that to have collision. Probably the same one who gave collision to some very specific traffic signs.
The chances of that not once but twice in one race lol you must really have bad luck XD
@covert crown I have an error in the opening screen that says “Error Retrieving Your Saved Progress”
I just finished second in an MP race, but could not see the car that was in first place. When checking the race's replay afterwards, that racer's video was a black screen.

Every time i get close to reaching legend league i get put in 3 player races against Koenigseggs. I think this isn’t supposed to happen??? I’m not competing against gold league players in platinum league so why do legend league players get to play against platinum league players when they get to use Zenvo and Icona and Regera? Seems rigged. If there aren’t enough legend league players to race in multiplayer it’s not my problem. Don’t ruin platinum league by mixing in legend league players to increase the amount of people in races for legend league.
Reason: Duplicated text
Every time i get close to reaching legend league i get the luxury of having to race against 400MPH cars that no one can beat and i lose 20 points.
Your car is better there, much better
So if you lose well you need to be better
And that is not a issue xd
400MPH 😂
or alternatively you can reach Legend League earlier in the season
In this case he won't lose 20 points anyway but ok
and what he don't understand is that, there are to groups for matchmaking.
bronze, silver and gold = first group
platinum and legend = second group
if you hit platinum you can't get matched up with gold players anymore
When the player base is bigger (which will happen over time naturally) then the matchmaking will get more fair
rip
I don't have that one free disconnect per day anymore. Is this normal...
@dense harness i got there too
Reason: Bad word usage
Dear GL, pls check the second player in the pic above, the word NMSL means your mother died, the player is cursing the all members in club Dragon Rage. How can this name be legal in the game? The player is really low quality.
Maybe is
🤣 seriously this image capture is outrageous you should also be ashamed
Bruh is a good book (I never read it 🤣)
Bruh
It could also mean 'never mind stupid lamborghini' 🤔
Are links still not allowed in here?
I have a recording of an issue, but I hate converting it to a video.
@hasty prawn should be able to post links in either off topic channel.
This is a bug I found.
Ugh... I'll just convert the twitter link.
The game just froze for 3 seconds and cost me the race.
Oof... that suks.
@hasty prawn that always happends to me and I lose a lot
That happened to me on Rome a while back
@hasty prawn is this Cairo?
Ye
It happens to me every 3-4 times, when I get this ramp
The trick is, to not fly to high there
Otherwise it freezes
I only finished a second behind that guy. Irritated I would have won lol
Normal egoista pack
Egoista pack in bundles for 10$ and higher
Either its p2w or its a bug
@south talon @covert crown hi,
Hope you can get this survey ID, ID provided: cf451.
@covert crown hello. How much more until you take actions on bad language in account names?
In any décent game swearing another player in Your account name means ban
@grizzled knoll allowing and accepting this attitude of ur members is not showing maturity of ur leaders
I didn't know what NMSL means but Google explained it easily... Horrible😱
I told him to change name already but if he doesn’t I’m feeling sorry about that. Let GL forced him change name maybe??
From personal issues it will start to be group issues and then racism, etc
GL is doing à very poor job... Sorry to say buti never saw such à poor customer service
Oiocha once named F U C K Forever and get his name changed by GL, I’m waiting for GL to change that name too if that guy in one of our club haven’t change the name.
And the game is far from free, we all put important amounts of money in it. To never answer and not monitor the game is just lose-win relationship
Wait gameloft actually changes names on switch
I would like them to ban this silly kids... Be it whoever they are
Oiocha was forced to change name twice already and maybe more we don’t know
This game is played by kids... To see and to be trolled is not acceptable, ang GL bears this responsability. But apparently they do not care.... @covert crown you will lose players soon because of this... And they will Be just the ones that spend money, cause they will feel bad to continue paying for a poor service
I keep getting this when tryna launch the game ;-;
Archive and Reinstall
@analog plinth Arbitrarily attacking someone to spend money is a reasonable reason, and the game environment is too bad.
@night mesa This swearing is too agressive to be let unpunished.
@south talon @covert crown hi,
Hope you can get this survey ID, ID provided: cf451.
@night mesa You fell very low to see that, never answer to encourage sailing, you have to be more intelligent and play normally, that said ! it still deserves a softban
still should the person be informed why and this is not the case
@patent vector thank you so much, it worked! ❤️
@fresh quartz thanks. But maybe à rule should be created to ban for 1,3,7,30 days in case of bad language in names. All games have this...
I like to have the game camera in close mode, but the camera changes are not saved and when entering a race you return to immersive camera
Hey Switch Players!!
Let me remind you that Switch Mods and Discord Mods are not staff for Gameloft so we can’t handle players name who are in the game or if they hacking
By chance you get error 2801-7181 nintendo switch? When do you want to post a photo or video to facebook?
Just wanted to start the 100k-race. Game decided to reload and I lost 2 tickets and 1 fuel for nothing 😩
@night mesa @analog plinth we are looking into it. Given that each situation needs to be manually and individually examined, it can take some time. We apologize for that, but we assure you that we are on it!
Try Archiving and Reinstalling
Hey Switch Users!
So there seems to be a problem when you open the game. The game will say a error message when you try to open the game. The message will be looking like this:
The software was closed because an error occurred
Heres how to fix it
1. Delete/Archive the software
2. Reinstall the software
That should fix your game where you can get your wheels back on the track!!
Have a wonderful day racers
Also this is the pinned so if you are having this problem and go check it in there
This method is not recommended, and the fast match archive is completely lost.
This method is not recommended, and the fast match archive is completely lost.
@night mesa What do you mean by "fast match"?
If you're talking about the "Quick Race" (offline) data, then you don't have to worry about your data being completely lost after archiving.
That’s a false translation by translator from quick race
Ahh, I see now.
Either way, that data will not be lost after archiving.
I've recently had to archive Asphalt 9 Legends (Nintendo Switch) due to issues, and when I re-downloaded it, everything (including Quick Race data) was still retained.
yes
Multiplayer causes game errors.
The solution is to press and hold the shutdown button directly.
I can't count how many times I have reported, I can only rely on this method.😨
I have archived the game more than ten times
I wonder if it's not due to a change of network, I'm often connected to my phone at work to play, it's often in those moments that it happens to me
I was literally about to lannd fine, game decides to drop an invisible wall on me. Just lost the chance to get a better time
THIS ALways happens to me u have to fix this @covert crown
it happens in many maps mostly this one
There's another at the end of that track going over the billboard if you're just slightly too low, but still have plenty of clearance over the sign. Very annoying.
Oh yeah
That happens alot to me
I can actually make it but it just respawns me for no reason
it has happened to me in almost every Multiplayer race
@south talon I get that you can archive the software and re download it but can you please fix this. It is very frustrating and I have missed many daily loots from it
That’s up with the staff
Mods are not staff for Gameloft
Hey Switch Players!!
Let me remind you that Switch Mods and Discord Mods are not staff for Gameloft so we can’t handle players name who are in the game, if they hacking or problems in the game.
I wonder when we're going to have a pin of them saying they're at least going to try fix the software closing error or if it will never be fixed, a lot of people are leaving because of this and the tricks you put on pinned messages do not work , the game randomly decides it's just never going to open unless you redownload ,which can take a lot of time. If you guy's can't fix it , then just say that so people don't bother more in posting the report here xoxo
Hey Switch Users!
So there seems to be a problem when you open the game. The game will say a error message when you try to open the game. The message will be looking like this:
The software was closed because an error occurred
Heres how to fix it
1. Delete/Archive the software
2. Reinstall the software
That should fix your game where you can get your wheels back on the track!!
Have a wonderful day racers
This is the only way l know how to fix this
@left agate noted! The dev team will be informed about this ASAP.
@placid blade We are doing our best to fix that issue. We are aware that it happens but, because it is such a complex problem, it takes longer for us to find a fix. This doesn't mean that we stopped trying to fix it. On contrary, we are doing our best to find a solution sooner rather than later.
I had to join this discord since I had a purchase issue.
Purchase Transaction Failed Transaction Failed Error 0-0-2--5
Someone else already asked that on the forums and Teo had told to submit a ticket with the in-game button but all it did was show a WAP page of FAQ and no place to submit support ticket.
go to customer support in web
which one