#🪛・switch-issues

1 messages · Page 43 of 1

abstract rose
#

Yuck. Hopefully GameLoft can find a fix for it. At least one nember of my club still gets it. If at least there was more info in the error message.

left agate
#

I left the track after bumping into the wall

inland vapor
#

Why are the 2 lap races so frequent... Its so irritating and unfair to racers when you do not have the fast car... Please gameloft don't make this experience bad... Out of 3 races I hardly win one as coming first is the only option... Second and third either gives you low points or minus points. Also I am a working individual and don't even have time for 2 laps races as I try to squeeze a quick race between my breathers and all I get is a stupid minus point or low point which makes the whole race reward worthless...

karmic trail
strong moth
#

Fix this game please. I don't even know, where to start. It's so buggy and random...

#

@karmic trail it's one of the many bugs in this game...

night mesa
#

@covert crown I found a solution. Do n’t play multiplayer games before exiting the game. The next time you enter the game, you will get an error. First, you must play a multiplayer game. Then you will play daily matches.

#

Then exit the game, no error will appear next time you enter the game.

covert crown
#

Thank you for the tip, @night mesa !

echo raft
#

i dont think thats the case because i do that all the time and i dont get errors

dense harness
#

2 lappers are awesome

echo raft
#

i wish 2 Lappers did give more RP than 1 lap races because they take longer

dense harness
#

Same.

verbal python
#

yes

#

2x times the ep

#

because they take twice as long

wary crag
#

Game closes, yes, another time

hazy lagoon
#

#🪛・switch-issues Custom camera settings made in the settings menu are not saved during races in story or Multiplayer mode. It always puts the same camera view when entering a race. 😦

dense harness
#

^
No matter what I do the race always starts in steady camera for me so I have to flick the right stick to change it to close camera at the start of every race.

vague brook
#

There’s an issue that sometimes causes my game to crash every time I try to launch the game and the only way yo fix it is delete and redownload the game. I don’t wanna keep doing this to fix this issue

dense harness
#

Try this.

dense harness
#

Make sure to check out pinned messages if you meet such issue.

#

Archive and reinstall then follow his steps. Might work.

hasty prawn
#

The lag on Rome needs fixed badly. I actually had the game crash because of it and it cost me a fuel.

midnight acorn
#

Doesnt anybody have a fix for this beside redownloading it ???

left agate
#

Nope. It takes only 20 minutes or so

placid blade
#

i always do multiplayer first then dailies and sometimes i get the error ,that's not a solution at all ,also not hating i love the game but would be nice if that was fixed ❤️

south topaz
#

What is status for this month hotfix? It has been 14 days from new year already

south talon
#

@placid blade the server might not have been working during that time

blissful pulsar
#

The game is so hitchy and stuttery in MP that it is hard to adjust after doing events. Those 2 lap races really favour payers (or sea mammals as you call them in meetings).

#

(You have to expand the picture to see that it shows places No. 1, 2 and 3, even though I am 7th.)

vivid kraken
#

@blissful pulsar Regarding the picture, some of you had a bad connection there making it harder for the server to determine the positions.

blissful pulsar
#

@vivid kraken That is funny because I use wired LAN. I get upwards of 20MBps when downloading from Steam and other sources.

#

This issue with positions showing wrong only appeared recently.

vivid kraken
#

Well, as far as I experienced, you can have a "bad connection" even though nothing is wrong on your end

blissful pulsar
#

I wonder if GL use their servers or this is P2P with one of the players hosting.

vivid kraken
#

I´d say that this is actually server based

#

Though we´d have to ask someone who actually knows about that

blissful pulsar
#

Gameloft keep us pretty ignorant regarding the game's internal mechanics, so I am sure this will be read by someone but there will be no reply. Just like regarding Car Hunt drop-rates (I am averaging 12%).

south topaz
#

12% is what I get as well

open finch
#

It's kinda safe to assume that it's server-based. Players that have finished the race can leave ASAP, regardless of the remaining players' state.

covert crown
#

@blissful pulsar at first glance, I would say that it is a server-based situation (e.g. increase server sync time). If this happens multiple times, please send me your game ID.

blissful pulsar
#

@covert crown Thanks for the reply. I will PM you if this happens again.

tame quiver
#

@covert crown it happened to me to several times last 2 days

south folio
#

My in-game camera keeps setting back to "Fixed" even when i set it to "Close" in options, please help 😄

verbal python
#

yeah fix that

#

i everytime need to change my camera to action after a race

strong moth
#

Well the Randomness of this awful build is starting to make me very angry.
Is there a S I N g l e thing in this game, that is somehow not based on stupid randomness? Except the calculated moves of GL, how to get the most out of the pockets... Well this one is of course not based on some random codes...

#

Not even shockwave is secure, it's almost impossible to have strategy in this game. You never know, if a single touch will kd you, or bump into someone from behind with higher speed than him...
Or how the hell is the kd working, when both the drivers are spinning, or, or, or...
Is it so hard GL, to tell us straight, that everything is based on randomness in terms of Gameplay?

#

Even, when you managed to drive perfect against stronger opponents, it will be either the physics or random crash of the car, that will put you somewhere behind...

#

Well done.

#

GL.

#

If I knew, that this game is that random based, I would never ever spend this amount of money and time into this.
Such a mistake from my side...

#

Deeply regret it now!

#

And you always said, that you are hearing, what we, the players says about the issues...
Not a single one was cleared. Even worst. Every season, there are new coming straight to us. TD drive issues, random disconnects, and, and, and...

#

Such a mess...

crude mural
#

ik

prime dune
#

Seriously, this game feels like an rather early beta

crude mural
#

thats what i said

inland vapor
#

@strong moth I completely feel ya... Everything is so random... I was too using the shockwave but someone else kd me while I was in one... I don't even know what is safe... I have started dreading the ramps nearly half the time the I am flying off or my car does a somersault which is so weird especially when you are in a multiplayer which has no way to recover and you loose points... The two lap races make it worse when there are physics issues, the first lap I am alright but the second lap one issue with the ramp and I am last...

#

Its truly started to feel a waste of time and no one even bothers to acknowledge it... My previous issue went unnoticed and I am sure this one will too... Only foolish talks are entertained and one thing I know for sure is they just mimicking the mobile version so the suggestion is completely to make a fool of everyone as they will not alter anything major from the mobile version rather they will keep the game as is... I wonder they may not even have the resource for switch improvements as the only thing they seem to do is just make it switch compatible... Shame on you Gameloft... I knew you were money hungry but you don't even care of genuine queries of your customers...

covert crown
#

@strong moth I am sorry that you feel this way. We are going to have a MP season that you might like in a few days and that hopefully will make everything clear(er). In regards to the TD issue, the fix it's in the pipeline, so you can expect that to be solved really soon.
I am truly sorry that you feel this way guys. We do care about the players and we are doing everything in our power to improve the game. Not everything has a quick fix, so there might be longer periods between fixes than expected.

inland vapor
#

@covert crown that's great to know that there is a fix in the pipeline and this is something we all are looking for these assurances that someone is looking at it for us which by the way is not done well in this channel unless someone literally speaks up... Why wait for that when you can at least address issues and concerns... Also I know not everything can be fixed otherwise your team would have to change the entire game as its filled with issues... All we want are small fixes and make the game even for everyone so we can all enjoy and not just favour the ones with money... Thanks again for your response nothing against you as I know how it usually works as I too am a part of an organisation... Anyway have a nice day...

covert crown
#

@inland vapor Thank you for the message! 😄 We always do our best to get in front of a situation before you report it. Other times, you are the ones spotting issue before we do, so we can't really address it before that point.

echo raft
#

what do you mean?

#

F12 will have a pack....eventually

#

then theres me with 1* 8/12

vapid bone
#

Then me who even doesn't have the car yet

desert meteor
vapid bone
#

Thanks i love it

hasty prawn
#

Incredible 😂

dense harness
#

PHYSICS

strong moth
#

Oh my....

dense harness
#

holding a record

#

x49

dense harness
#

LOL

#

You can make such a meme with that !! @desert meteor

#

😂 😂

deep leaf
#

HOW

south topaz
#

Record holder of highest 360 in one go 😂

rose barn
#

My game's having the issue where it won't even start again

south topaz
#

@rose barn try archive and reinstall

rose barn
#

I did that once, I didn't think I'd have to do it again 🤔

#

But alrighty

#

How do these issues even start

south topaz
#

I hope that will be fixed when next update arrive

uneven rivet
#

@rose barn I'm having the same issue and it was working literally 10 mins ago

abstract rose
#

Disabling the promos significantly lessened (but did not completely stop) the problem with not loading.

uneven rivet
#

C++ when shooting yourself in the foot means blowing the whole leg off

abstract rose
#

Someone else left a tip (pinned to this channel, I believe) to race something else than multiplayer before you close your game.

rose barn
#

Uh, what promos

abstract rose
#

Those promos that tell you aboit new cars and such.

reef slate
#

I get it a bunch when changing consoles. I travel with my Switch Lite, and play on the reg Switch at home. Have to redownload about 2-3 times a week

abstract rose
#

On the middle tab, "Game Settings" towards the bottom right, you can turn them off.

#

@rose barn

rose barn
#

What even is promotional content

abstract rose
#

The ads that tell you there is a new car to buy in the shop, or new bundles, etc. @rose barn

rose barn
#

That's apparently always been turned off for me, I checked just now

abstract rose
#

Ah, perhaps. It was on for me as default, and for several days I would get white screen with an error message saying the intended ad failed to load. And then the game stopped loading.

desert meteor
#

@dense harness Make your own memes with it, it doesn't have a watermark or anything

olive sonnet
desert meteor
#

The Vette turned like that because you were shooting at 90 degrees as well.

strong moth
#

It happens to me all the time. The best car for this stunt is the SV...

#

And no @desert meteor

raven dome
#

Please Fix how you get Knockdown by someone Behind you just by tapping your car

visual oasis
#

Is it me or is the game not connecting

south topaz
#

Not connecting?

visual oasis
#

I got in now

#

Just had to restart modem

#

Can confirm touch drive is fixed now

#

👌

unkempt orbit
#

Please fix my drop rate. It is trash.

#

40 packs 0 epics or featured outside guaranteed

vapid bone
#

You just got bad luck,and use the 10packs,not one by one

fringe tapir
#

There is a big difference between the gravity control and the joy-con control. After the test, it was found that the gravity control with the same sensitivity has a larger Turning Angle and is easier to control than the handle control. So we guess that the angle of the joy-con control is not increasing linearly.

south topaz
#

@fringe tapir currently analog is acting like digital, they said this will fixed in the next update so let's see

fringe tapir
#

Thats nice

left agate
#

@dense harness no, 4 other people need to beat that time too

#

kind of like daily car loot

echo raft
#

@left agate in every other unleashed it's been an epic import, not a blueprint

left agate
#

o

distant edge
#

Has anything been said about what is going on with why the game crashes?

glad mist
#

On loading the game? @distant edge If so the only fix is to archive the game and redownload it.

distant edge
#

@glad mist yeah. Trying that now

distant edge
#

@glad mist ty. That worked.

slim cave
#

Anyone else having D pad issues?

#

The game doesn't respond my left joy con D Pad
Its a normal nintendo controller in perfect condition
When the game is paused I go to the home menu and it works fine, i get back in the game and the issue persisted

glass mica
#

It it like that on any another games you play?

slim cave
#

Nope

#

In the games menu it also works fine

#

Its only during a race where its 100% un responsive

#

Ver 1.3.4

south topaz
#

It also happened to me from time to time. I just restart the game

slim cave
#

I did as well

#

Nothing changed and the problem remained

#

I also did a full power off

#

That also didnt work

queen vesselBOT
#
hiru#4139 has been warned

Reason: Bad word usage

unkempt orbit
#

What did I even say that is bad

south talon
#

@slim cave try deleting the game and reinstalling it

slim cave
#

Alright will do

south talon
#

Alright

hollow ivy
#

So I haven't been able to play on the switch, It keeps saying something went wrong, any of yall have any idea what to do?

#

@south talon I see that you're a moderator, do you know how to help?

south talon
#

How

#

Can you explain

#

Like when you try to go into the game or in the game

hollow ivy
#

When I recently launch the game from the main menu it just says "the software was closed because an error occurred"

south talon
#

Okay

#

What you need to do is delete the game and re download the game @hollow ivy

hollow ivy
#

Ok thank I just wasn't sure what to do

dawn talon
#

so no matter what

#

if it keeps crashing

#

i have to redownload?

#

craaaapp

#

ive done so three tiems just so it works

#

gtk theres no work around lol.....

south talon
#

Your data is saved

dawn talon
#

true

#

but it just is a lil annoyin

left agate
#

Yea, the error should already be fixed, but at least there is a way to work around it

dawn talon
#

yeah

#

at least i can play XD

olive sonnet
#

The game freezes sometimes because terrible optimize things

#

Do something

rotund trout
#

There's an acceleration problem I've been having for months. Occasionally cars won't accelerate for some reason no matter what I do. Also, this is not the Touch Drive acceleration issue. I know it's not because I never use touch drive.

glad mist
#

Is this with auto acceleration or manual?

rotund trout
#

@glad mist Manual.

strong moth
#

Why does the FxxK with less acceleration 82.5 and less speed 359.2, accelerating quicker than the P1 with acceleration of 83.6 and speed of 362.5?

cold minnow
digital mist
glass mica
#

It means there's a special offer in the shop @digital mist

digital mist
#

So it's going to be there forever?

#

I play this game on other devices also and never have this experience

glass mica
#

It's there until the offer ends

thin saddle
#

Why does the FXXK accelerate faster than anything in the world?

terse field
#

For some reason, Asphalt 9 Legends won't launch properly on my Switch, after a few moments of the picture of the Ferrari on the screen, it says "The software was closed because an error occurred" It has been doing this for 30 minutes now

lethal vortex
#

Archive and reinstall

terse field
#

I am going to wait it out, see if the error is still there

glass mica
#

Archive and reinstall

#

It's the only way to fix it until the update

strong moth
#

@thin saddle I got the answer for the acceleration of the FxxK!

It is...
....
...
Because it's on the loading screen of the game
😂 😂

thin saddle
#

Bruh

lethal vortex
#

Lmao

glass mica
#

But what if the game loads slowly? :thonk:

terse field
#

No, it loads normally but when the game is close to opening, it crashes

#

Which is quite odd to say the least

#

@covert crown @dense harness Do you have any other suggestions on how to fix this issue? I want to use the archive and reinstall as a last resort

glass mica
#

Just archive and reinstall

#

Your game data is completely safe

#

It'll take around 10-20 minutes to re-download

dense harness
#

Depends on your Internet speed tho

left agate
#

Took me 9 minutes

south talon
#

@digital mist try on visiting that page and see if it goes away. That icon should be saying that something new is in the shop

digital mist
#

@south talon I have clicked on every item on that page. It's been this way since installing the game

south talon
#

Try deleting the game and reinstall it

digital mist
#

I guess...

glass mica
digital mist
#

@glass mica , even if that were so, clicking on them to view the details should mark them as viewed. This doesn't happen on other devices.

glass mica
#

that's because you need to buy them

digital mist
#

Yea, nah. Again, issue doesn't occur on pc or mobile.

left agate
#

It’s discounted, just like the 100$ p1

#

It would actually cost 500$ but it’s “on sale”

crude mural
#

i just got disconnected mid race and lost gas

cyan holly
#

does anyone else have any problems trying to get on Asphalt 9?

#

i restarted my switch

#

but it still shows the error message

south topaz
#

@cyan holly try archive and reinstall the game

#

Your progress is saved

uncut delta
#

yeah that fixed it when I had the problem last night

cyan holly
#

ok

#

ill try it

cyan holly
#

thank you @south topaz

#

it is now working

covert crown
#

@terse field until we fix the issue, the workaround is to archive the software and reinstall

echo raft
#

you can buy a good car but you cant buy a win

south topaz
#

That's why Gameloft offer Jesko so that no one can get it except the true sponsor

terse field
#

@covert crown Copy that

hasty prawn
#

Gold P1 👀

open finch
#

I've noticed a bug that may be annoying. Here are the steps:

  • During a multiplayer race, if I connect another controller than mine (let's call it P2), the pause menu opens but the race is still running. I lose control of the car because the menu is opened, but I guess it's the expected behavior.
  • If I close the menu, it reopens again on the spot. This is odd.
  • If I disconnect P2, the game crashes. This is obviously weird.

Outside of multiplayer, the pause menu opens if I connect or disconnect a controller, without looping indefinitely and without crashing.

vapid bone
#

Seems normal

echo raft
#

2112

dense harness
#

I would be so pissed off if that happened to me

covert crown
#

@dense harness ouch. We are looking into it, thanks!

dense harness
#

@dense harness do a 360 before launching off the ramp and it wont happen

covert crown
#

😦

hasty prawn
#

You are definitely not the only one. I have plenty of wrecks like that.

thin saddle
#

@dense harness

dense harness
#

Noted

thin saddle
#

👀 now that I've learned how to send videos I'm gonna have a blast in this channel

#

Out of bounds gang

dense harness
#

Noted

crude mural
#

lol

dense harness
#

@dense harness if you want to make sure that doesn’t happen then do this: Go off the nitro, drift a small amount and then hit the nitro again and maybe drift again after that around the turn

#

It works for me whenever I think I might lose control on that turn

#

I also don’t go into it with nitro on, I drift once I get close to the turn and then shockwave around the turn once I’m halfway through it

dense harness
#

@dense harness Everyone dies like this.

#

Literally everyone.

#

I'm not sure if TD users are excluded from that but yea. Everyone.

strong moth
#

This is happening to me all the time, on almost every track @dense harness

#

At least 3-4 times on a single day

#

😞 😞

strong moth
#

Indeed

crude mural
#

?

#

0_0

strong moth
#

🤣 🤣

crude mural
#

u couldve just created a club with all those switches and td while one is ur main

hasty prawn
#

Those broken switches yours? lmao

vapid bone
#

Oh oh

strong moth
#

You want some issues mentioned?

P H Y S I C S

glass mica
#

Switch at the back failed the vibe check

strong moth
#

Do you guys at GL even play your own game?

#

What about the ramps behavior. Are they somehow AI driven 🤣 🤣

#

Such a mess, really...

glass mica
#

The Devs have their own club w/ a custom club logo

vapid bone
#

Yes

left agate
#

Love it when I randomly do a half barrel roll on a flat ramp

#

Especially when I’m about to win a multiplayer race

wary crag
short moat
#

Crazy frame drop in Capital of the World map

#

Every time when you drive through the 45% -50% section of the track, the frame drops A LOT. This problem is here since release. Please fix it.

hasty prawn
#

Is that right during a barrel roll ramp?

hollow spruce
#

The game just froze and kicked me out of a race for not reason at all

dense harness
#

@dense harness Your cars probably keep flipping like that because as I could imagine, lots of your cars are high tier and have a high rating, the faster your car is, the more unstable it is too

#

also usually drifting right after landing isnt a good idea either

short moat
#

@hasty prawn yes!

dense harness
#

idk why it only happens to u

#

what do u do

terse field
#

I think we need a new update to fix all of these bugs

vapid bone
#

F

trail wing
#

Hey, I've looked on the Forums, Reddit and googled this but how the absolute #### do I change my username or create a club? The buttons for that are just greyed out. (If I have to connect a gameloft account, then how? There's no option for that either)

glass mica
#

You've put your age too low

trail wing
#

(Oof, how old you have to be?)

glass mica
#

Depends where you live

trail wing
#

(Ok... Guess I'll go onto the forums again to see if I can see how long I have to wait)

glass mica
#

You can't change/wait

#

You'll have to make a new account

trail wing
#

(So I can't wait til my account become 16/18+?)

glass mica
#

No

trail wing
#

(Oof, I was honestly just gonna wait a few years. Is it possible to transfer stuff through accounts?)

glass mica
#

How much progress have you made so far?

trail wing
#

8.5K more xp til L5 GL & 9% Career Completed (145 Flags) + bought a special offer once.

glass mica
#

Which offer?

#

Because you can somewhat make back that progress pretty quickly

trail wing
#

An old one, 200 Tokens 200K coins and I think it was Camaro Lt. (€9.99 or higher)

queen vesselBOT
#
DelroSaur#6130 has been warned

Reason: Posted a link

left agate
#

How do you expect me to post an issue if I can't link it

#

wow

#

This is the same issue that @dense harness had, landing weird

#

Weird glitch where you respawn if you touch the wall

#

Hope all of these bugs get fixed soon

#

Also, sorry for flooding the chat with a bunch of videos lol

wary crag
#

The game still and still closing.

pale owl
#

@wary crag just delete and redownload game

crude mural
#

ARCHIVE dont delete

wary crag
#

I do that

inland vapor
#

@left agate I had the same issues lost quite a few multiplayer races... I don't know when the fix is coming for this but great you shared all videos as I faced all of them that you uploaded...

left agate
#

Yep, 3 different issues that hopefully can be fixed soon

past apex
#

Hey there. Just a few fixes I thought Id mention and 1 suggestion. Loving the game so here is some feedback. :)

  • Please add a restart race button to Quick Race mode when you pause the race. Example: you crash and would like to restart your run
  • Please allow player to select game mode in Quick Play (Hunted / Time Attack) (Most people just want to practice a course alone but some are hunted mode by default etc.)
  • In quickplay mode ZL/ZR does not change class like the other modes. You have to manually go right with the Analogue / Dpad from D class to S class for example.
  • In quickplay, the method to getting to Custom Race is very clunky when you have completed many challenges (when in docked mode you have to scroll left through completed missions, or go along the top options and then down to custom race)
  • Please add a time attack mode to quickplay that records times for each course (the challenge ones are fine but they log best times on maps that are "hunted gamemode" which is not a true time attack of a course. It seems nothing logs your best times when you do custom race, but again in custom race some are hunted mode by default too) @covert crown @dense harness
covert crown
#

Hi, @past apex! 👋 Thank you for the time you put in writing this message. I appreciate you sending in your feedback. Rest assured that I will send your message to the dev team and they will take it into consideration to improve the game. Thanks a lot!

dense harness
#

It fixed itself when I did a race

full pivot
#

Fix the matchmaking and the random crashing

left agate
#

Whenever someone has bad wifi, asphalt 9 doesn't really go well. I was just in a race with someone that kept having poor connection. They would crash into me and wreck A LOT and then just teleport farther down the track.

#

Instead of guessing where the car would go, please just cancel their hitbox until the connection is fine

oblique crypt
#

Anyone else's software close when you ope Asphalt?

glass mica
#

Archive and Reinstall

oblique crypt
#

K

placid blade
#

pls fix the error of software closing ,that's the most important issue since it has been going for so long ...

visual oasis
#

Uh error connecting to server?

inland vapor
#

I am not sure how the respawn thing works as whenever I crash or knockdown it will respawn me far away but when I kd someone or someone crashes they respawn as if nothing happened ☹️...

dense harness
#

Uhh
Top right

south topaz
#

Aperta where?

dense harness
#

@dense harness yes this has been reported already

prime dune
#

Is the Happy year of the RAt event supposed to be top 8 and not top 8%?

echo raft
#

^

minor pivot
#

@covert crown Can I Set a Questin to you?

echo raft
#

@dense harness

strange burrow
#

did someone else notice as well that your opponents are not listed from low to high anymore when MP is loading ??
Makes it real hard to see from which place you will start and who's higher/lower ranked.....

south topaz
#

^

#

It shook me a bit

strange burrow
#

it's like that on iOS but not on Switch, until today

verbal python
#

@strange burrow starting positions are random

strange burrow
#

is that part of this season ?

#

because it wasn't before

verbal python
#

Yes it is

dense harness
#

@echo raft?

visual oasis
#

Asphalt not connecting again?

dense harness
#

@visual oasis A9 servers are working fine.

visual oasis
#

Huh not sure if my internet because the switch can connect fine

echo raft
#

for some reason you can swear in this channel, i saw someone say f here, bring it up to dev team

#

@dense harness

dense harness
#

Oh.

echo raft
#

message has been deleted but it was here

dense harness
#

Ima check out the message. I can check deleted ones. Do you know who it was?

echo raft
#

i dont remember

#

it was before Fate tagged Dora

#

and after i put ^

dense harness
#

Okay.

echo raft
#

thats all i know

dense harness
#

I'll report this issue.

echo raft
#

👍

dense harness
#

So. I am really upset about this. I recommend you to turn on the sound.

I was winning a race easily, then jump through a ramp then freeze mid air for a while. The music keeps going and all then I unfreeze and 2 players are already ahead of me while I was mid air.

I'm sorry but this is like the first issue I've sent after a long while just because it's extremely frustrating!

#

@covert crown I'm sorry for the ping but you really need to see this.

vivid kraken
#

So...what have you done to the matchmaking?
I don´t think I should get bronze opposition with 700-1000 points while I`m gold with 3000

glad mist
#

Notification on the left says it all.

quasi karma
#

@dense harness same thing happened to me

#

and exactly in the same spot

dense harness
#

It's so annoying

queen vesselBOT
#
MrH#6730 has been warned

Reason: Posted a link

quasi karma
#

ah jeez

dense harness
#

@quasi karma What the heck...

quasi karma
#

yeah...

weak cedar
#

In split-screen, the Lotus Elise Sprint 220 goes 20 mph slower than what it's supposed to.

strong moth
#

@quasi karma the same thing happens on Nile River, just before the big circle curve. It freezes the screen for about 3 seconds and everyone is in front of you, when it unfreezes.

quasi karma
#

Oh true I just remembered it happening to me once

south talon
#

@weak cedar it must be a glitch or something then

hollow ivy
south talon
#

@hollow ivy delete the game and then re download it

wary crag
#

@hollow ivy Me too

rotund trout
#

There's a bug that makes it so you can't see chat. Also sometimes it says 0/20 even when there's players on. I know this is the case because if I reset the game it goes back to normal. How did I figure this out? It's because everyone suddenly stops talking in chat and I've seen some of my club mates in multiplayer and it still says 0/20. @covert crown

#

Also there's a more minor club chat glitch that happens occasionally. Sometimes when I'm reading chat, I'll suddenly be able to use the menu even with chat open for some reason. I have to close chat and re open it to fix it.

left agate
#

@south talon no do not delete it

#

Archive it

minor pivot
#

PLS Fix your MP so much China Ppl that are can but good Internet and Lag Perma 🧐

vivid kraken
#

@left agate deletion and archiving it is pretty much the same for this game

south talon
#

@left agate deleting it well work to

#

Also remember that the game is saved on your switch or you msd card

left agate
#

Deleting a game removes it from the home screen, while archiving does not

#

You’d have to go back to the eshop if you deleted

#

Basically, archiving saves time

reef slate
#

Deleting the game will remove your Quick Race progress (Saved locally). Archiving is the better solution

dense harness
#

Chapter 4, Euro Showdown, Freedom Route, Hunted, recommended rank 2407

Me and my rank 2768 Apollo N loose after the last set of cops

The recommended rank should be 2900

#

Or the time should be bigger

echo raft
#

error 4 is creeping into the game again D:

dense harness
open finch
#

When the physics says "Nope."

strong moth
#

Guys..., your physics are so screwed up.
Do you ever play your own game GL?
Like..., one, two times in month... 🤣 🤣

#

I suggest, that you play it.

#

I am really shaking my head, when I think on you...

#

My car keeps on exploding on landing...

snow valley
#

Bruh I happen to knock down Fidell just by drifting

#

Like I didn’t even squish him

strong moth
#

It's randomness...

#

Everything...

snow valley
#

My car just tapped his car and bam, he explodes

strong moth
#

Yes dude, I know this tap. The tap of doom.

#

🤣 🤣

minor pivot
#

@dense harness How you become you 6000+ Points?

glass mica
#

@minor pivot it's rush season

#

Only go up rating

minor pivot
#

@glass mica say waht but i see PPL with a Etens why they drive that every one else is fater then they or not?

@dense harness I know, i dont do that and now 2 Round Race. But how can you win every Game. I had only 3k Cars, and fells me that every one is Faster with Same Cars. Or Hey you had a 3,1 Apollo lul My 3,1 Acura is Faster 🤷‍♀️

glass mica
#

DS E-Tense is a noo🅱️ier Car than Vette GS

minor pivot
#

Thats waht i Mean but why use every one AMG / Chllanger / DS E / Thats Normal every Game -2. And See Razzor Pic 3.100 and E Tense

glass mica
#

Rep Farming

minor pivot
#

My Grinde to Legend give me 20k Points so why they Afk drive? They all around 50+ Lv. Is the Same Like the China player every Season Rank 1, Why? They Afk drive. They Need to Delete That "Feature" . You can Normal say the First 10 Dosent Count, Why? Every one of then drive afk.

shell arch
#

It’s Free Rep m8

#

U only lose 1 point per race

visual oasis
#

Would the upcoming switch maintenance affect the way we would connect to the asphalt servers

queen vesselBOT
#
AV-chan#0716 has been warned

Reason: Posted a link

visual oasis
#

Oh guess you can't post links from nintendo page

hasty prawn
#

3.8k Sin... lmao

visual oasis
dense harness
#

This needs to be fixed. The invisible wall that wrecked me needs to go away.

#

Rip the AI

#

F

hasty prawn
#

Yes! Please fix that part of the bridge. So many ruined races there.

shell arch
#

That’s not the fastest route lol

lucid flint
#

Ive had worse luck running the quicker route with just landing in nothing or on a crack.. But i still cant get the BP for the event so i don't know. Theres no good way with tbe bridge i feel

hasty prawn
#

How is that route faster? It's literally more distance since the turn had a wider radius.

#

It also doesn't line up with the ramp right before.

earnest elbow
crude mural
#

lol

royal raft
#

Here can I report issues or in-game?

steady oyster
#

Yes

royal raft
#

I change the camera during a race or in the game but it always reverts to another one.

steady oyster
#

That happens to everyone, we need to wait for the update which probably will fix it

royal raft
#

ok, I was not sure it was already reported. I've been in this server but didn't knew there was the switch channels until like 2h ago

dawn timber
#

I’ve been crashing a lot

#

The game won’t load

glass mica
#

@dawn timber Archive and Reinstall

dawn timber
#

Okay

glass mica
#

Archive and Reinstall

dawn timber
#

Fixed

south talon
#

Hey Switch Users!

So there seems to be a problem when you open the game. The game will say a error message when you try to open the game. The message will be looking like this:

The software was closed because an error occurred

Heres how to fix it
1. Delete/Archive the software
2. Reinstall the software

That should fix your game where you can get your wheels back on the track!!

Have a wonderful day racers

crude mural
#

Because of asphalt 9 legends sometime the entire switch crashes or freezes

left agate
#

FIx invisible wall on bridge in regera event

#

Welp there goes 3 tickets and 3 fuel because I keep wrecking on the bridge from that wall

#

didn't get any tokens or credits

strong moth
#

Fix your physics. At this state now, it's trash. Complete trash.

dusky brook
#

Asphalt 9 be like: OH you wanna 360? Heads or tails to know whether it works or if you just stop dead in your tracks

left agate
#

Or you start spinning the the opposite direction of the input

dusky brook
#

that too. Or taking a barel ramp sends you weirdly front flipping instead

south topaz
#

Your game server is down. I'm stuck in loading screen. Fix it.

glass mica
#

Looks like it's compensation time!

visual oasis
#

Rip ded server

inland vapor
#

Even I am not able to launch the game...

#

Its working now

abstract rose
echo raft
#

superhappyfuntimes

dusky brook
#

wat

snow valley
#

Lol

covert crown
#

Hi, guys! Is the server working now?

inland vapor
#

@covert crown it is working Dora thanks for checking

covert crown
#

Good to hear! We had a small glitch reported internally as well and it was fixed pretty quick.

minor pivot
#

That is a Bad Joke Asphalt Team, you give use a Event were we can drive the Cars that we grinde or buy now. To Unloock the Regera Card's. And now you give us a Pay to win Part with the hey here you can drive the Sin or if you dont have that you can Skip it with 500 Asphalt. Now explane me how I can get 2000 Token to Skip that all or were i can find BP for Sin that is esay to get. Then I have only 5 BP of the Sin and for all Card you need to pay 36.000 Trade Points.

Now Tell me Gamesloft and the Big Asphalt 9 Legend Team how F2P Player that now pay 1000€ per Month Reach that?🧐 🧐 🧐

deep leaf
#

@covert crown can you PLEASE update the "Skip 500" and add a confirmation dialog box? i just got robbed 500 tokens because of a missclick its not that hard to add is it? thanks

covert crown
#

@deep leaf can you send me your game ID in a direct message?

molten girder
#

@covert crown I'd like to request to refund my 500 tokens from the skip as well.

#

I'll give you the ID in DMs.

frail jay
#

Tried to do a double ramp jump and instead, my cars momentum just dies a quick death and it just starts front flipping till it somehow lands right side up on the track. This was in mp btw

sterile birch
strong moth
#

Now I also have to archive and reinstall the game.
What's wrong with this software, guys? Will there be one day, when everything runs here?
Or is it too much, what we are asking for....
There is no single week, whitout any kind of issues. Not a single week...

#

Never saw such a messy software...

echo raft
#

it will most likely be fixed in the update which i guess is after regera event finishes

strong moth
#

Fix that, to bug this...

#

🤣 🤣

#

We all know, how it's going to be like...

fallen aurora
#

At the same time this morning @strong moth my A9 also stopped working, so I reinstalled (7th time!). I’m wondering if this is somehow linked to game updates that get loaded mid-match. It’s weird.

strong moth
#

It is possible that the whole thing has something to do with the online verification.
@fallen aurora

inland vapor
#

Its so strange that I have been playing asphalt since its launch and never had these issues with it...

strong moth
#

So was I..., until today

#

Nice GL.

#

Very good system behind

#

Why not - 36 punishment

#

👏

storm garden
#

guys, maybee try to install it on the system memory instead of sd?

#

I used to have lots of issues, until I deleted the game, removed my sd card and installed thw game again on the 32gb system memory, I have never had any issues since.

mint thicket
#

it still does not fix it.

#

i have it on the system memory and its not fixing anything

karmic trail
#

🥶

open finch
#

And yet another crash at launch, and another archive/reinstall.
What's the cause of it...?

covert crown
#

@mint thicket how much free space do you have on device?

mint thicket
#

like 10 - 8gb on the system memory

dense harness
#

@echo raft Now this gives me a reason not to be hyped for being the only one racing.

echo raft
#

lol

patent vector
#

the game is not loading in, its saying not connecting to the Asphalt 9 server, but it worked perfectly fine this morning. I checked my wifi, everything, still i could not load in.

strong moth
#

There is s a bug, not showing, how many people, does the club challenges.

unkempt orbit
#

When we dock the switch while the game is running in handheld, the game wont change its resolution to docked settings until we exit and restart the game while docked. @covert crown

silver ether
#

@covert crown I almost constantly have to redownload it due to it crashing.

placid blade
#

can you guys fix the issue of software closing and having it to redownload , at this point i have redownloaded it like 100 times not even joking o.o at least put something about that being fixed or is not going to be fixed at all.

dense harness
#

I wish I knew why you all meet this issue while I never had it.

#

I never had the software closing or anything.

verbal python
#

Camera settings arent saving

#

I have to set my camera in the race, what is annoying

open finch
#

Maybe a wild guess, but I think the crash-at-start-up bug happens more often when you connect to different Internet access points (i.e. switching to mobile)...

south topaz
#

@open finch i did this switching thing way too often since I play on the go and I didn't get error so I think that's not one

open finch
#

I guess we can rule that out, then...

dense harness
#

@verbal python Same

#

Since launch

twin glen
#

I opened asphalt and it said it needed an update. I updated it but it closed it because there was an error. I logged back on, normally, and it seemed fine. However, I had changed my nickname a while back and after the update it changed it back to driver 2291. It won't let me change it back. Anyone know why this happened and how I can fix it? Has it happened to anyone else?

covert crown
#

@twin glen it has happened to someone before. Can you please contact Customer Care from inside the game? We need more info about your account to investigate the problem, and contacting CC directly is the easiest way to get that info.

twin glen
#

Okay. I'll do that. Thanks!

unkempt orbit
#

My game has been like this for 3 hours

#

And when it does "sync"

covert crown
#

@unkempt orbit Hi! Please check your Internet connection and restart the game. If it still doesn't work, send me your game ID

left agate
#

Instead of worrying about SE's and adding more to the game, please fix the trash physics that are in this game.

#

^twice in the same race btw

glass mica
#

Spam brake

#

If that happens

left agate
#

:/

#

The car shouldn't be doing a half barrel roll in the first place

deep leaf
#

it always happens to me aswell and i hate it

steady oyster
#

Just spam brake

dense harness
#

p2w

left agate
median sinew
#

I got put into a multiplayer game with people 2 ranks higher than me

glass mica
#

In rush seasons - Bronze, Silver and Gold play together
Platinum and Legend play together

verbal python
#

Not only in rush seasonw

unkempt orbit
#

Nvm

reef slate
#

@rotund trout It's definitely A9, game loads fine in airplane mode. It can't sync with the cloud account

silver ether
#

@rotund trout reopen the software and when the loading screen appears, go back to home menu and then wait for about a minute or so. Then return back to the software, and it should be loaded without crashing. I'm not sure if this works but it worked for me.

tardy quest
#

@covert crown Can you fix the going offline issue? I just turn ON ’Offline Mode’ in Game Settings and already accept the prompt to be offline mode but it just freeze till I force restart the switch. Has anyone got this when going offline mode manually?

dawn summit
covert crown
#

Hello, please restart the game and let us know if you are still encountering this issue. @dawn summit

#

This is a known situation on all platforms: you sometime need to wait a few minutes after a new MP series starts to find opponents.

dawn summit
#

i restart like 2-3times, actually i unstall ans downloading the game i really after test this

dawn summit
#

@covert crown still got this issue...

unkempt orbit
#

My game is stuck in the loading screen forever

#

Cant play asphalt

#

Since this special event it has been a nightmare trying to play the game

#

It just wont load/wont connect 90% of the time

#

I spent 60 bucks on this and I can't even play it lol.

covert crown
#

Please try to archive the game and reinstall. @unkempt orbit

dawn summit
#

dora anything i can do exept wait?

south talon
#

Hey Switch Users!

Please refer to pinned message to see how you can fix the game if you get the error message

unkempt orbit
#

Just finished redownloading and got this

#

Havent got to play a second today

#

Check my internet? Well I just redownloaded it.... My internet is fine

terse field
#

@covert crown I haven't archived Asphalt 9 yet, can I still delete it normally? I just want to check to make sure before I do anything... stupid

severe wharf
#

I’ve been getting error messages 10 times in a row

#

I’ve reset the switch multiple times and still get this message

terse field
#

@severe wharf Scroll up in the chat, just a little. But there is this step that he did and it seemed to work.

unkempt orbit
#

@covert crown please provide a solution. I am missing a whole day here.

unkempt orbit
#

Or you can refund me $60 and just delete my account

#

I cant play anyway

dense harness
#

I get errors that won’t let me race in multiplayer and i get errors that wont let me start the game so i have to reinstall the game... please.

crude mural
#

@dense harness

#

swear

queen vesselBOT
#
hiru#4139 has been warned

Reason: Bypassed Bad Words Filter

unkempt orbit
#

@crude mural

crude mural
#

@dense harness again

queen vesselBOT
#
hiru#4139 has been warned

Reason: Bypassed Bad Words Filter

crude mural
#

i made an enemy

unkempt orbit
#

Why dont you resolve problems

dense harness
#

We'd probably resolve your problems if you didn't curse.

unkempt orbit
#

I didn't curse for a day

dense harness
#

You cursed twice within 5 mins.

unkempt orbit
#

Did you do anything?

dense harness
#

I am not a developer.

#

I wish Customer Care for Nintendo Switch worked though.

#

I got pretty mad at the fact how Customer Care doesn't even support switch correctly.

novel stream
#

🙄

crude mural
#

@covert crown the ghost season great but sometimes when a car goes through on or bumps into you it kind of bumps you

#

it only happened twice so far

#

but otherwise its great

#

no need to fix its not that bad yet

#

just wanted to bring it to your attention

void island
#

So I changed my name to naito but the next day it went back to driver and I can no longer change it back, why does this happen

pale canopy
#

@void island age restriction lock on your account.

#

what age did you put when you installed the game?

left agate
#

3 mil credits at rep level 19 👀

deep leaf
#

pay to win be like

void island
#

@pale canopy the thing is I had my own name in the game since launch but then 3 days ago it just reset to driver

#

Also I did not waste a single Pennie on this game

void island
#

Oh never mind I just had to delete the game and redownload, thanks tho

open finch
#

Small issue about TouchDrive:

  • When TouchDrive is on, the car loses more speed when turning than without TouchDrive. Let's call this a speed penalty.
  • If I turn TouchDrive off during a race, the speed penalty is still active when it shouldn't.
  • If I turn TouchDrive off after the loading screen but before the race starts, no speed penalty occurs.
    It's not a major issue, but it's kinda annoying when I forget to turn TouchDrive off before loading the race, and before it begins...
crude mural
#

why do u use touchdrive

open finch
#

When I want to play lazily and do something else...

void island
#

NOOOOOO IT CHANGED AGAIN

queen vesselBOT
#
Naito#8581 has been warned

Reason: Capital letters

crude mural
#

oof

dense harness
#

Software Error While Starting Up

The impossible, just got possible for me. I never expected the game to end up crashing just like anyone else. Well, it ended up happening to me too. The only things I have done were leaving my club and sending an invite to a new one, then I did 6 SE races then wanted to restart the game to see if I joined the club or not.

Software Error.

twin glen
#

Does anyone know if I can transfer data from switch to pc?

dense harness
#

@twin glen Impossible.

twin glen
#

ok. thanks!

dense harness
#

👌

abstract rose
void island
#

The right joystick

vapid bone
#

Its doing backward long jump

glass mica
#

beats career with 16 flags

placid blade
#

please fix the issue of software closed,the reason some people don't mention it anymore, it's not because they fix it or found a solution but they just simply left the game because they can't redownload it all the time, for some it takes way too much time .xoxoxoxo

stuck birch
#

I'm thinking of quitting the game :(

left agate
#

@placid blade it usually only takes 10 minutes

deep leaf
sterile birch
#

I was on mp and a player disconected right away when the race started I did not got any point and I lost 1 fuel on my porshe 918

deep leaf
#

this game has no flaws whatsoever

rotund trout
#

Make it actually possible to get the bp for the Regera

crude mural
#

yes

sterile birch
#

2 races against the same player xiaobai on Mp my huayra above 4000 aagainst his corvette on both races I was wining and the game just show this and closes. This is not fair I want my points and fuel back

#

It's a huayra 4 hours to refill also you did not answer to my previous report

inland vapor
#

I want to understand how the respawn works in this game... One player clearly crashed in front of me and then respawned right away ahead of me... How is that fair.. I went to check back in the race recording and he crashed twice in the race and not even driving well and still got a quick respawn... Please provide an explanation as its frustrating when the physics is rubbish and you crash and then some players respawn better than the others...

lucid palm
#

I was just in a multiplayer match and was kicked out of the match to the main menu

tall lava
#

If your car finishes refueling while you are looking at the timer (on the screen where you would usually press "Play" to start the race), the Skip button will not change into a Play button. The timer will disappear but the gas tank won't refresh unless you leave the screen and then go back.

Just a mild bug, but wanted to report it in case someone accidentally hits the button when it's done and uses up their tokens for a skip. 😊

unkempt orbit
#

No one cares about any of your reports here 😂

They will reply only if you have a problem with the app in which they will tell you to redownload/check your internet connection. If nothing works they wont reply at all.

covert crown
#

All of your messages are recorded and looked into. Would you feel better if we would say "We are looking into it!" for each report or if we let you know about a fix when we have it?

crude mural
#

yes

#

let us know when there is a fix

echo raft
dense harness
#

@echo raft I am aware of the 2 users having such name, I am still working on it.

#

It's been a week or two ago.

#

They didn't change yet as I can see.

dense harness
#

i saw someone with an even worse name

#

@dense harness You can send screenshots to me or any other moderator/employee.

#

i dont have the thing set up on my console

#

the best I could do is send a photoshot picture from my phone

#

I took pictures on the switch tho they are in my album

dense harness
#

@dense harness You can always upload them on your twitter then share.

echo raft
#

thats what i do ^

mystic ridge
#

Hey guys, I opened the game and no information about events club anything is showing up. I restarted it and still nothing changed

queen vesselBOT
#
VagueMonstrosity#4231 has been warned

Reason: Bad word usage

mystic ridge
#

Okay. Dont get how that's a bad work but ok

dense harness
#

@dense harness who said I had twitter?

sweet sand
#

People from Europe can t see the second riddle on the Nintendo switch news,no news Is there to read,the last One posted Is the Ferrari 488 event @covert crown

dense harness
#

@dense harness /shrug

dawn kayak
#

San Francisco train a big issue

serene creek
#

I'm having the same problem every day. My game crash 2 times in a day sometimes, that's not normal... I'm thinking to stop playing for that, it's not normal. I need nelp to fix the issue. @covert crown

sterile birch
#

@dawn kayakyes

#

Xd

steady oyster
#

My game doesn't find any rivals to compete with in multiplayer, i have been like 6 hours like this...

covert crown
#

@steady oyster can you try to archive and reinstall the game? you won't lose any progress this way.

serene creek
#

It just happened again, i nedd help. Game continue to crash everyday, is that normal for Gameloft? @covert crown

royal raft
#

The app crashes when you try to replay a track in the quick race mode.

dawn kayak
#

Fix all the stupid physics on the game, I cant win like this Because 1 of 4 matches are bad physics and if I lose I lose - 20 all the time so I cant do nothing

#

The game get bored like this you play and you lose for bad luck, that no make sense

#

I hope that this comment can get too much likes to fix the stupid game

#

I like the game but like this?? Idk that

severe wharf
dawn kayak
#

Yep the game sucks, and if you Crash one time in platinum or leyend you probably lose always

#

So we get bored like this

#

I lose 100 points in leyend because this

#

Or more

#

Im mad

severe wharf
#

Your pretty much right

#

@dawn kayak

#

Obstacles are annoying to

dawn kayak
#

Thanks is the true thing, I hope that everyone can read my top comment

#

Yea but less than the physics

#

The physics are the worst thing

hasty prawn
#

I don't expect the physics to be fixed next update if at all. It's an engine issue that plagues every version of the game.

dawn kayak
#

Yea who knows, but if they can I hope that they can fix the physics

#

Because is the worst point of the game

#

For any one lol

glass mica
#

At least the easier stuff could be fixed
cough Scotland Helicopter cough

dawn kayak
#

Or emmmmmmmm 2nd lap train of San Francisco

#

That sucks too

#

Why that train is there, it shouldnt exist

south topaz
#

Helicopter did nothing wrong

fresh quartz
#

cannot connect to game, always game shows synchronisation

#

tried close game and launch - same problem

#

and LAN connection

#

but it's there another issue: game connected, but cannot play in MP, Daily Challenges, cannot see statistic in my club and etc.

serene creek
#

Well today i reinstalled Asphalt for TWO TIMES. Are someone going to support me or i've just to stop playing? @covert crown

queen vesselBOT
#
A3F3//Fidell#1531 has been warned

Reason: Posted a link

dawn kayak
#

Bro I lose 28 points again

#

For this stupid physics

#

Im bored of this

#

All the day

#

thanks for always listen me hahahaha

#

I hope you can make the game well for the next one and not leave it in half, thanks ;)

#

Top 1=skill 🚫
Top 1=luck

#

I think that the game has a lot of holes 🤭😔

#

Bla bla bla posted a link, hello I want to show my issue???? 🤒

serene creek
#

Ok then. Three times that i write here for an issue that force me to reinstall the game every day. Every single day. But nobody helped me and nothing was do. Now i have made a mistake, unfortunately i clicked on the time of Sin R1 550, 1 min 25 sec and i payed 625 tokens. I made a mistake and i hope that something is possible to do. Especially after three times that nobody cared about my issue that still happen. So @covert crown i guess you can do something if you want. Thanks.

wraith glen
#

@serene creek Hello contact Customer Care from inside the game. They can help with this request.

serene creek
#

@wraith glen Thanks i will.

vapid bone
#

Uuuuuh don't missclick,or be poor so you can't pay it

cosmic bloom
#

Hello good evening (: not sure how to pm @covert crown but I accidentally bought a regera blue print for 625 tokens on stage 10 that I did not need or want. How can I get a hold of dora or who can I contact?

#

Lol just read above me

#

Ignore me

crude mural
#

what does pm stand for?

south topaz
#

Private message

crude mural
#

its dm

#

direct messege

south topaz
#

Prime Minister

cosmic bloom
#

@vapid bone you know how easy it is for the joystick to go buckwild when just trying to race? A confirmation button wouldnt have killed anybody but 20$ in tokens....

dense harness
#

Yep

severe wharf
#

Can i post links?

queen vesselBOT
#
It’s a Mii on Wii™!#3174 has been warned

Reason: Posted a link

glass mica
severe wharf
#

I’m trying to clip an error

#

Ok

covert crown
#

@serene creek can you send me your game ID in a direct message?
And regarding the archive and reinstall issue, we would absolutely LOVE to fix that up for you, but it has proven to be a more difficult task (to pinpoint the cause of this issue) than we first thought. We'll let you know as soon as we get to the bottom of that.

#

@cosmic bloom DM me your game ID + the tokens you lost

frail jay
#

The physics seemed extra bad this mp season with the ghost thing. Randomly crashed on multiple races in mp that made no sense causing me to not make the top 3k. I hope the devs can fix the issues before they try implementing that style of mp season again.

onyx wagon
#

Hello! Lately i can not get past the first loading screen and the game will close due to an error. Ive tried emailing Gameloft customer service but i sill havent gotten a resonse and its been 6 days.

glass mica
#

@onyx wagon Archive and Reinstall

strong moth
#

Can you please do something about the physics? How many people should mention that, so there will be at least some kind of response from your side?

It seems, like you didn't care about this issue. Or is it a feature?
🤣 🤣

vapid bone
#

Turn right instead of left

hasty prawn
#

The physics aren’t going to magically change. The update isn’t out yet.

reef slate
#

Switch Issue: Update isn't here yet!

dawn kayak
#

I get banned for the physics xD

hasty prawn
#

Even with the update, I wouldn't expect the physics to be much different. They're bad on the other versions too.

molten girder
#

Hey uhhh....I don't think I got my decal reward after the event ended and before I left. I was in the group APEX, the one the won the decal before the event ended. The rewards never showed up on my account for some reason. If any one of you could help me out here before I take a break from this game, I'd be more chipper about it. Thanks.

serene creek
#

Are Asphalt 9 Legends servers down right now? I have a problem with my profile, it seems not to be in a club ( i am) and no time appears on the events (San Valentine or 488).

pale oasis
#

@serene creek same

serene creek
#

@pale oasis well so i guess they're having some problems ahahah

pale oasis
#

@serene creek seems like they European server is down right now

serene creek
#

@pale oasis i think we have to wait... 👍

deep leaf
#

ooh so im not alone

#

nice

fresh quartz
#

i have this issues too

#

and i told it before

#

but it's there another issue: game connected, but cannot play in MP, Daily Challenges, cannot see statistic in my club and etc.

pliant marsh
#

Just please :)

pliant marsh
#

Can you guys please make the servers to record every single damn race and not have the "connection error" anymore?

#

Also

#

HOWEVER

#

@covert crown pls

glass mica
#

Tunnel Jam is the track in question

pliant marsh
#

@dense harness do you have a video showing it??

fresh quartz
#

still don't have a access to game

#

synchronized, but no MP, Club and events

frail jay
#

Has anyone else been experiencing moments where the game stops recognizing stick inputs? Specifically when drifting? I made sure to test my sticks calibration and I don't believe it has anything to do with my controller.

dusky brook
#

The physics boutta make my head explode. I was first and had alot of space between me and the second place guy. I take a barrel roll ramp. The car lands on its side???? And stays on its side forever, just kind of sliding forwards slowly until the secons place guy caught up and knocked me down.

I finished 5th and would have finished 8th if no one knocked me down.

#

The physics boutta make my head explode. I was first and had alot of space between me and the second place guy. I take a barrel roll ramp. The car lands on its side???? And stays on its side forever, just kind of sliding forwards slowly until the secons place guy caught up and knocked me down.

I finished 5th and would have finished 8th if no one knocked me down.

crude mural
#

same that happened to me but i survived untill the last guy pushed me

south talon
#

The cars in the maps are making me stop right when l hit them and making my car go crazy

#

Yeah

dense harness
#

Ive had the same problem

strong moth
#

Well guys..., the good thing about the physics is....
...
...
...
N O B O D Y C A R E S

#

GL likes it that way and they did not loose a word about fixing it.

dawn kayak
#

A big issue is why the ford GT isn't buffed yet 😪😔

glass mica
#

Probably Joy-Con drift

pale canopy
#

@dawn kayak We can't even get the GT buffed in the other 3 platforms that are months ahead of Switch.

dawn kayak
#

I say that for jk xD but if u buff it it will be nice

dense harness
#

The NSX isn’t in the class c event and I’ve never seen it in the legend store.

open finch
#

...however, it IS available in any event pack (like for the SCG 003S right now).

verbal python
#

Yes but the pro tips are fake

pale owl
#

There are a lot of people in legend league that spam z4 and use TD but don’t drift or nitro. Is there mods on switch that will afk rep farm. I don’t think it’s possible to be in legend league and drop down to 1200

south topaz
#

A little bit of investigating and you will found how China No. 1 did their farm

dense harness
south topaz
#

Will I get scrutinized if I say that it is lag?

#

Or gameloft potatoes server

royal raft
#

There are is no possibility for hacking in the switch... I hope... Those videos from android / ios are infuriating

dense harness
#

That @dense harness my good sir is what you call a hacker in disguise of “bad connection”

#

😂😂 Hacker!

sharp patio
#

Hi @ll how it is possible to see a team member in the club list but not to see him in the multiplayer > leadboard > my club ?

#

I have a friend who can no longer play online, it has already happened to one of you ?

pale canopy
#

@sharp patio Why can't he play online? Is he not able to open the game, error messages, or what?

sharp patio
#

He is visible in the list of club members and appears online but not in the club's multiplayer ranking, he has all archived the game, changed the connection but nothing to do he can not find any player online, as if he is removed from the ranking

#

I had another friend who had the same problem at the start of the season a while ago but I don't know how it is resolved.

#

The main problem is that it does not find players online, as if the server does not find them

pale canopy
#

It sounds a little bit like he might be in Cheater Board, but that isn't very possible with Switch as it is in Android & the other platforms. @covert crown can any of your team figure this out?

echo raft
#

can i have my 20 points back please? Theres nothing wrong with my internet but i get disconnected anyway, thanks ^^

dawn kayak
#

I lose 100 points for that last season

rotund trout
#

Make it so you have to press R twice to change the camera view during a race to keep us from changing the camera view accidentally. I always do this. If I'm in a multiplayer race and this happens, I can't pause obviously so I have to change it back while racing. Which makes me lose focus and crash. @covert crown

verbal python
#

With double zr you couldnt brake trick so good...

#

Or cant use shockwave nitro

rotund trout
#

@verbal python I'm talking about camera view changing. It's a different button.

verbal python
#

you said rt

#

rt = zr or not?

rotund trout
#

Oops lol

verbal python
#

oh yu meant rs?

rotund trout
#

Fixed it

#

No R changes camera views

verbal python
#

R changes camera view?

#

Didnt knew

rotund trout
#

Unless you mapped the buttons differently

verbal python
#

For me right stick also works

rotund trout
#

I always press R by accident though. Because it's right above the acceleration button. It's getting to be a bit of a problem.

verbal python
#

Turn on auto acceleration

rotund trout
#

@verbal python No I prefer manual

#

I find it fun to have full control

verbal python
#

🤔

rotund trout
#

Yeah just my opinion. 🤷‍♂️

sterile birch
#

@pale canopy its me I'm the player from Sr that is unable to find players on mp i log in on the game and everything but u can't play mp I don't fin anyone and the fuel goes back to the car .. cheat ? I want Gameloft to tell me what is going on because I spent money on this game and I'm not happy at all with this crap. The season is going to finish and I can't play mp to get on top 50... SR DALEDS

#

@pale canopy its me I'm the player from Sr that is unable to find players on mp i log in on the game and everything but u can't play mp I don't fin anyone and the fuel goes back to the car .. cheat ? I want Gameloft to tell me what is going on because I spent money on this game and I'm not happy at all with this crap. The season is going to finish and I can't play mp to get on top 50... SR DALEDS

#

@pale canopy its me I'm the player from Sr that is unable to find players on mp i log in on the game and everything but u can't play mp I don't fin anyone and the fuel goes back to the car .. cheat ? I want Gameloft to tell me what is going on because I spent money on this game and I'm not happy at all with this crap. The season is going to finish and I can't play mp to get on top 50... SR DALEDS

#

I already texted dora

#

She don't know what is happening

#

I sent the report to gameloft and they haven't answer anything they slow ... Super mad with this

pale canopy
#

@sterile birch I'm not familiar wit hthe workings of Switch enough to troubleshoot for you. Best I can recommend is to contact Customer Care or see if @golden narwhal can help you diagnose issues.

golden narwhal
#

What happens? @sterile birch When you look for a match does it take long and it just says "no opponent found" ? Or something else

sharp patio
#

He is visible in the list of club members and appears online but not in the club's multiplayer leadboard, he has all archived the game, changed the connection but nothing to do he can not find any player online, as if he is removed from the ranking
@sharp patio read this @golden narwhal

golden narwhal
#

Important to know now would be, if he doesnt gain any reputation in the club

#

If thats the case, it seems like a softban aka cheaterboard

sharp patio
#

he is a very active and honest player who has spent a lot of money and time in this game he does not deserve that if you can check his id is in conflict in the database

sterile birch
#

@golden narwhal that

#

No oponente found

#

And takes the fuel back

golden narwhal
#

And no rep gain?

sterile birch
#

Well I haven't win any rep since I can't play mp lol

golden narwhal
#

@sharp patio yeah cheaterboard doesnt always mean he cheated. It also sometimes acts out. Happens often on ios and android

sterile birch
#

Acts out ?

#

What you mean

golden narwhal
#

Hm @sterile birch maybe try an event and see if rep changed on your club dashboard.

#

Would help to clarify the reasons

sterile birch
#

Right now I'm in my work once I go back tot my house dm you ok?

golden narwhal
#

Yes thats alright 👍 Its midnight here I will be there in the morning

sterile birch
#

Omg

#

So I'm not going to be able to fight for top 50

#

If in 2 hours

#

I m with my switch

golden narwhal
#

I cant fix your problem sadly since i am not working for Gameloft. I can only narrow down the problem sadly

#

If you are in cheaterboard that should be fixable easily

glass mica
#

Have you reset your WiFi?

golden narwhal
#

If not then there is another problem

sterile birch
#

I reset my wifi

#

I conected my switch tto my phone hotspot

#

I archive the game and redownloaded

#

The game opens

#

But once I go to mp

#

It don't find anyone it tells me that can't find oponents

#

If I text something on the ingame chat

#

My club mates can see it

#

I can't see what they put

#

Some of them don't see me on the leaderboards

verbal python
#

i heard cheaterboard

golden narwhal
#

If your rep doesnt change you are on the cheaterboard for sure

#

Not showing up in MP is an indicator aswell, you could also give me your ID now and I can forwar it alresdy

sterile birch
#

You see ??

golden narwhal
#

Does look like cheaterboard to me

sterile birch
#

Ok and I want to know where I would cheat ?

#

I spent around 500 dollars on the game I play alot this game this is not good

golden narwhal
#

It might have been a false alarm. It happened on ios and android also!

sterile birch
#

Yes but comon I' need to get top 50 after the season finishes

#

Let me look if I have mi id

#

On any of my screnshoots

golden narwhal
#

I am sorry man :/ I cant solve the problem, just forward it with more information.. you could still write CC after it fixes and they might give you a small compensation. I cant guarantee that tho. Worth a try

sterile birch
#

Here

#

That is a old screenshot

golden narwhal
#

That is fine 👍 thanks!

dense harness
#

I want my 20 points back please

#

@covert crown

#

This hasn’t happened to me for a long time until now

#

It’s something that never happens to me except for this time

#

I shouldn’t be penalized for the game resetting for unknown reasons

#

I was In 1st in a 6 person race

#

I was at 2242

#

No the game legit reset mid race

#

Now I’m at 2218

#

Me too

#

It’s utter BS

#

B.oy S.couts (read in between the lines there)

#

I’m trying to close to top 10 this season but I guess the game won’t let me

#

Well I went from 22nd to 39th

#

But I guess the leaderboard has updated a little bit

sharp patio
#

It is with great surprise that my friends informs me that he receives a message from the support telling him that he would modify the files of his game, I would like to know if it is not simply a message all done and an error on the person, I would have a lot to say to restore balance in this game but I will restrain myself

#

You cannot know the pain that someone who invests in their time and money can feel

#

😭

snow valley
#

...

prime dune
#

Oh yeah the helicopter. That was some genius who programmed that to have collision. Probably the same one who gave collision to some very specific traffic signs.

dense harness
#

The chances of that not once but twice in one race lol you must really have bad luck XD

severe wharf
#

@covert crown I have an error in the opening screen that says “Error Retrieving Your Saved Progress”

abstract rose
#

I just finished second in an MP race, but could not see the car that was in first place. When checking the race's replay afterwards, that racer's video was a black screen.

median sinew
dense harness
#

Every time i get close to reaching legend league i get put in 3 player races against Koenigseggs. I think this isn’t supposed to happen??? I’m not competing against gold league players in platinum league so why do legend league players get to play against platinum league players when they get to use Zenvo and Icona and Regera? Seems rigged. If there aren’t enough legend league players to race in multiplayer it’s not my problem. Don’t ruin platinum league by mixing in legend league players to increase the amount of people in races for legend league.

queen vesselBOT
#
WesleyAPEX#4447 has been warned

Reason: Duplicated text

dense harness
#

Every time i get close to reaching legend league i get the luxury of having to race against 400MPH cars that no one can beat and i lose 20 points.

dawn kayak
#

Your car is better there, much better

#

So if you lose well you need to be better

#

And that is not a issue xd

steady oyster
#

400MPH 😂

glass mica
#

or alternatively you can reach Legend League earlier in the season

south topaz
#

In this case he won't lose 20 points anyway but ok

pale oasis
#

and what he don't understand is that, there are to groups for matchmaking.
bronze, silver and gold = first group
platinum and legend = second group
if you hit platinum you can't get matched up with gold players anymore

dense harness
#

When the player base is bigger (which will happen over time naturally) then the matchmaking will get more fair

sharp patio
#

-80 disconect on race and all best car lost !

left agate
#

rip

strong moth
#

I don't have that one free disconnect per day anymore. Is this normal...

dense harness
#

@dense harness i got there too

dire trout
queen vesselBOT
#
tmacsg#8206 has been warned

Reason: Bad word usage

dire trout
#

Dear GL, pls check the second player in the pic above, the word NMSL means your mother died, the player is cursing the all members in club Dragon Rage. How can this name be legal in the game? The player is really low quality.

dawn kayak
sharp patio
#

🤣 seriously this image capture is outrageous you should also be ashamed

dawn kayak
#

Bruh is a good book (I never read it 🤣)

shell arch
#

Bruh

dense harness
#

It could also mean 'never mind stupid lamborghini' 🤔

hasty prawn
#

Are links still not allowed in here?

#

I have a recording of an issue, but I hate converting it to a video.

pale canopy
#

@hasty prawn should be able to post links in either off topic channel.

hasty prawn
#

This is a bug I found.

#

Ugh... I'll just convert the twitter link.

#

The game just froze for 3 seconds and cost me the race.

pale canopy
#

Oof... that suks.

dawn kayak
#

@hasty prawn that always happends to me and I lose a lot

quasi karma
#

shared a similar clip but on scotland

#

this bug sucks

glass mica
#

That happened to me on Rome a while back

strong moth
#

@hasty prawn is this Cairo?

hasty prawn
#

Ye

strong moth
#

It happens to me every 3-4 times, when I get this ramp

#

The trick is, to not fly to high there

#

Otherwise it freezes

hasty prawn
#

I only finished a second behind that guy. Irritated I would have won lol

strong moth
#

Bugs over bugs

#

I know that feeling, you loose like 2-3 seconds on freeze

verbal python
#

Either its p2w or its a bug

barren atlas
#

@verbal python it's not issues

#

it's normal.

night mesa
#

@south talon @covert crown hi,
Hope you can get this survey ID, ID provided: cf451.

analog plinth
#

@covert crown hello. How much more until you take actions on bad language in account names?

#

In any décent game swearing another player in Your account name means ban

#

@grizzled knoll allowing and accepting this attitude of ur members is not showing maturity of ur leaders

#

I didn't know what NMSL means but Google explained it easily... Horrible😱

grizzled knoll
#

I told him to change name already but if he doesn’t I’m feeling sorry about that. Let GL forced him change name maybe??

analog plinth
#

From personal issues it will start to be group issues and then racism, etc

#

GL is doing à very poor job... Sorry to say buti never saw such à poor customer service

grizzled knoll
#

Oiocha once named F U C K Forever and get his name changed by GL, I’m waiting for GL to change that name too if that guy in one of our club haven’t change the name.

analog plinth
#

And the game is far from free, we all put important amounts of money in it. To never answer and not monitor the game is just lose-win relationship

shell arch
#

Wait gameloft actually changes names on switch

analog plinth
#

I would like them to ban this silly kids... Be it whoever they are

grizzled knoll
#

Oiocha was forced to change name twice already and maybe more we don’t know

analog plinth
#

This game is played by kids... To see and to be trolled is not acceptable, ang GL bears this responsability. But apparently they do not care.... @covert crown you will lose players soon because of this... And they will Be just the ones that spend money, cause they will feel bad to continue paying for a poor service

gentle jackal
patent vector
#

Archive and Reinstall

night mesa
#

@analog plinth Arbitrarily attacking someone to spend money is a reasonable reason, and the game environment is too bad.

analog plinth
#

@night mesa This swearing is too agressive to be let unpunished.

sharp patio
#

@south talon @covert crown hi,
Hope you can get this survey ID, ID provided: cf451.
@night mesa You fell very low to see that, never answer to encourage sailing, you have to be more intelligent and play normally, that said ! it still deserves a softban
still should the person be informed why and this is not the case

gentle jackal
#

@patent vector thank you so much, it worked! ❤️

fresh quartz
#

those 4 letters was censored

#

just ****

analog plinth
#

@fresh quartz thanks. But maybe à rule should be created to ban for 1,3,7,30 days in case of bad language in names. All games have this...

errant wave
south talon
#

Hey Switch Players!!

Let me remind you that Switch Mods and Discord Mods are not staff for Gameloft so we can’t handle players name who are in the game or if they hacking

left agate
#

Please fix half barrel rolls

#

Specifically on flat ramps

last pewter
#

By chance you get error 2801-7181 nintendo switch? When do you want to post a photo or video to facebook?

dense harness
#

Just wanted to start the 100k-race. Game decided to reload and I lost 2 tickets and 1 fuel for nothing 😩

covert crown
#

@night mesa @analog plinth we are looking into it. Given that each situation needs to be manually and individually examined, it can take some time. We apologize for that, but we assure you that we are on it!

dense harness
#

my game keepe crashing

#

i can only play offline :/

glass mica
#

Try Archiving and Reinstalling

south talon
#

Hey Switch Users!

So there seems to be a problem when you open the game. The game will say a error message when you try to open the game. The message will be looking like this:

The software was closed because an error occurred

Heres how to fix it
1. Delete/Archive the software
2. Reinstall the software

That should fix your game where you can get your wheels back on the track!!

Have a wonderful day racers

#

Also this is the pinned so if you are having this problem and go check it in there

night mesa
#

This method is not recommended, and the fast match archive is completely lost.

forest nacelle
#

This method is not recommended, and the fast match archive is completely lost.
@night mesa What do you mean by "fast match"?

#

If you're talking about the "Quick Race" (offline) data, then you don't have to worry about your data being completely lost after archiving.

dense harness
#

That’s a false translation by translator from quick race

forest nacelle
#

Ahh, I see now.

#

Either way, that data will not be lost after archiving.

#

I've recently had to archive Asphalt 9 Legends (Nintendo Switch) due to issues, and when I re-downloaded it, everything (including Quick Race data) was still retained.

night mesa
#

yes

#

Multiplayer causes game errors.

#

The solution is to press and hold the shutdown button directly.

#

I can't count how many times I have reported, I can only rely on this method.😨

sharp patio
#

I have archived the game more than ten times
I wonder if it's not due to a change of network, I'm often connected to my phone at work to play, it's often in those moments that it happens to me

left agate
#

I was literally about to lannd fine, game decides to drop an invisible wall on me. Just lost the chance to get a better time

crude mural
#

THIS ALways happens to me u have to fix this @covert crown

#

it happens in many maps mostly this one

hasty prawn
#

There's another at the end of that track going over the billboard if you're just slightly too low, but still have plenty of clearance over the sign. Very annoying.

dense harness
#

Oh yeah
That happens alot to me
I can actually make it but it just respawns me for no reason

crude mural
#

it has happened to me in almost every Multiplayer race

pale owl
#

@south talon I get that you can archive the software and re download it but can you please fix this. It is very frustrating and I have missed many daily loots from it

south talon
#

That’s up with the staff

#

Mods are not staff for Gameloft

#

Hey Switch Players!!

Let me remind you that Switch Mods and Discord Mods are not staff for Gameloft so we can’t handle players name who are in the game, if they hacking or problems in the game.

placid blade
#

I wonder when we're going to have a pin of them saying they're at least going to try fix the software closing error or if it will never be fixed, a lot of people are leaving because of this and the tricks you put on pinned messages do not work , the game randomly decides it's just never going to open unless you redownload ,which can take a lot of time. If you guy's can't fix it , then just say that so people don't bother more in posting the report here xoxo

south talon
#

Hey Switch Users!

So there seems to be a problem when you open the game. The game will say a error message when you try to open the game. The message will be looking like this:

The software was closed because an error occurred

Heres how to fix it
1. Delete/Archive the software
2. Reinstall the software

That should fix your game where you can get your wheels back on the track!!

Have a wonderful day racers

#

This is the only way l know how to fix this

covert crown
#

@left agate noted! The dev team will be informed about this ASAP.

@placid blade We are doing our best to fix that issue. We are aware that it happens but, because it is such a complex problem, it takes longer for us to find a fix. This doesn't mean that we stopped trying to fix it. On contrary, we are doing our best to find a solution sooner rather than later.

lunar sierra
#

I had to join this discord since I had a purchase issue.

Purchase Transaction Failed Transaction Failed Error 0-0-2--5

Someone else already asked that on the forums and Teo had told to submit a ticket with the in-game button but all it did was show a WAP page of FAQ and no place to submit support ticket.

verbal python
#

go to customer support in web

lunar sierra
#

did that

#

encountered one extra problem

verbal python
#

which one