#🖥・windows-issues
1 messages · Page 45 of 1
that's the problem, it's for everything including ds Hazzard which is most token aggressive thing in the game
ohh cause of this issue, my starway speedrun was failed lol
yes, many things we are losing due to this issue, when they will fix, when everyone stops playing, then their eyes will open
Reason: Posted an invite
The legend store hasn't updated and now says it's got 7 hours until refresh.
Bit odd, is it a widespread issue or just one of those things
It's an old known bug
Where it doesn't refresh for 24 hours
It's rare and only affects a particular individual
(i.e. if one person has it one day, it won't affect anyone else if you get me)
To be honest the Gameloft servers seems a little flaky today. Keep getting disconnected. Maybe that has something to do with it as well.
Thanks for letting g me know. Appreciated 🙏
Gave up playing for the moment. Every race disconnects as it's not syncing. Sad times.
C'mon 15 ads...
The game doesn't load despite having good internet, for 10 minutes
how i can fix it?
Oh sorry mate, silly question
Try on another platform, also what’s your computer specs
GTX 1050 4 GB
i5 8th gen 8 GB
bro my acc in steam wont change platform
WHAT is wrong with ur game?It disconnected 2 of my controllers in 2 games in between the race and cost me the games
Its not hard getting 20 points but its so dam annoying that this happens
You can still see if the game loads even if there’s no account
Help! My account is gone! Tomorrow my computer had an update and after that update, my game was gone. So, I downloaded the game again and I logged into my Xbox account ( thought I play this game on windows) and then my account was gone. My previous account name was PxRxT and Xbox ID was GeneralFerrari01. So, I made a new Xbox ID (as they were not accepting my old Xbox ID) but I forgot my played ID. Pls help me guys, I had 25 cars and my garage level was at 10. I don't want to progress back from the beginning.
it is getting really tiring to have ot check up manually which car needs refueling before I go to work... can't we just have an option to sort these cars out?
Reason: Spam
Did you have a gameloft ID connected to that account?
can you fix your triumph rewards PLEASE
@novel robin can you please help me, i have been playing mp1 and have advanced from gold league 1 to plat 4 and did not get any of the promised triumph rewards. Discouraged i played mp1 some more and got to plat 3 where the game also said i had triumph rewards to claim. This is NOT a glitch, and has been occuring multiple times. Answer this message when you can and any help would be greatly appreciated. Player id= u-37f86
This is an issue for everyone and the dev team is aware
Reason: misusing channel
When will it be fixed, next season? Also what kind of compensation (if any) will there be for the active player base
@jade yacht Is there gonna be any new tiers for clash?.it feels very insuffucient.being 4th is also top 5 percent while 200th is too.Itd give a better sense of accomplishment if there were more stages?
My game's framerate drops every time i go airborn my fps works fine on ground but when going up ramps it drops to around 40~ fps rather than the average 120fps
you cant in most cases, cc helpes in certain circumstances
oh my god
Why did you connect one and now you need to undo it? That’s the lesson
Polska gurom
How long will it take to make ads unlimited back in Windows? And also I don't know what the problem actually is cuz it happens on a regular basis after short intervals on Windows only🥴.
This is a thing on iOS as well, but the front trunk lid and the rear hatch are not affected by shadows at all, as you can see in these images. This is also true of the C8 Stingray with the default white color, I haven't noticed this issue with other cars yet.
@woeful galleon , store refresh in 24h??
Yes, GL thinks we buy too much.
GL don't want to buy too much
Hi <3
How to disconnect asphalt connection from a mobile phone? Can I use remote disconnection?
indeed
I cant open the game on windows. It says cant sync with cloud right now. But I am able to access my account on android
ayo this condition is too hard
Forwarded
this time is for other track in paris 😛
lol why these guys never do the testing part😆
they do, they just fail too often 😛
@woeful galleon, @grave vapor pls check the last challenge at the GP. The asked time is impossible!!!! Even with a 5* car I do 1:50. You ask for 1:03.
Please stop pinging them, already said it's forwarded
Time is updated, restart game if you don't see it
Cant do gp time its imposssiiible
already fixed
How many more times do I have to send an e-mail to get the products I have paid for. what will it take for you to respond. i have no idea about this issue.
It seems like the Xbox offer 🦛
they did, just need to be patient and send the receipts. I bought the ajlani bundle and had to talk with cc for 2 days, finally got them
hello
I come back to the game and need to do an update but the store where the game redirects me only gives me the "play" button so i'm going in circles between the "update" button in the game and the "play" button in the store.
Does anyone has a solution ?
reinstall game
I cannot make a claim because the refund has expired.
yes. xboxz
@rich raven Please let this be known to the authorities Tijaria786 GL 11 using a 3170 rated rimac concept 1 id-u9754d Is using boost hacks,he started the game with shockwave and didnt stop using it till the end
do i need vdo i cant record rn my nvidia app isnt working @cedar sun
optional but recommended
it removed my post
Text only gets removed, attach at least a photo of the profile you're reporting
i couldnt take a pic
Sure 
Which one? Finish the race?
The game just froze and reset mid mp2 race 😡
really annoying to look at, why aren't these parts affected by shadows?
The game keep crashing after this popup appears, pls fix this problem :(, i lost 27 points today.
bruh i stopped caring about points because every 3-4 races I get a 3 second long freeze that almost always drops me to last place
Same but not very often
Do you know why it happens? can you play on Steam for a while as well and see if it's the same?
don't have steam linked, don't feel like linking and installing second copy of the game to test it.
only thing I can say is everything was ok before "A class pinifarina battista" patch came out
got it, thx
and freezes happen both in-game and in-menu so I suspect it's something with background synchronisation and not any actual issue with game engine...
Anyone know why this happens in some street. What setting should I need to xhange
Why? It would take 2 minutes and you can delete it after you find out if playing on steam is the fix
I am NOT getting ADs
is anyone else having the problem?
Hello, reseting will solve the issue ... for a while ... I'm resetting every days 😓 ... multiple times a day, in fact 😭
guys
stuttering on gtx 1660 super i5-10400f 32 gb ram 4255 and 2 ssd(one m2) its normal? Rare but microstuttering. Its problem with game?
The performance issues are still pathetic, constant crashes and shutters
Something wrong with the online gameloft shop today? I bought a small mcmurtry pack and I didn't get the blueprints. I should have gotten 8 of them, but I didn't see any. It was more than an hour ago.
it's for all for very long time now, temporarily it fixes by resetting game
i'm on a 4060 and still stuttering as well
Guys, currently we cannot run this game on Windows on ARM platform, can we?🧐
just download the android version
Anyone facing problem to see the avenged sevenfold event
I can't see it
Will there be any fix for the existing cars performances , I was hoping for the class d electric r jiggly drift fix
It's going too wide because of that
no
yes i did hava a gameloft id
then just login with that
I hate the gp, cause it always ends when I sleep.
I also hate this showroom, is literally killing my whole week
Neither are a #🖥・windows-issues
starway isnt appearing for me in game. my huracan is only 2* with no Bps
I don't know what's wrong but starway isn't appearing for me
I don't know what's wrong either, I've reported it a few times today 😞
Your huracan is not pending a star up right?
Correct
I did not actually get this key, what is going on here? Where is it hiding??
And I also am pretty sure that I did not get the mcmurty pack with 8bps from the GL shop that I bought yesterday. Customer support?
I've also notice she GL shop is bugged. There is no mcmurty packs on display, unless you click on the top section that says Speirling event, then it magically appears.
and then there is this, another error in the shop.
As you can see my maserati MC20 GT2 is still locked
yo can someone tell me why legends untie won’t load after I tried playing it? I haven’t played in a while and when I tried to play it today after around 2 months it would just be stuck in the loading screen :/
did ur problem fix? @shrewd sentinel
that's bad... have you tried contacting customer care
kindly check out please that the Singapore track always get closed after a while during race in PC... what are reasons?
Computer specs, please
Nope, someone explained me that this is normal if I gotten into a tie. The guy who tied with me was better at qualifications than me, so he basically got my reward. That's the hypotetical explanation I got.
Device name DESKTOP-2IVTKFC
Processor Intel(R) Core(TM) i5-10500 CPU @ 3.10GHz 3.10 GHz
Installed RAM 8.00 GB (7.83 GB usable)
Device ID C3EF77D7-9036-463E-9F90-9E2B4ACEF2CC
Product ID 00330-80000-00000-AA691
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this displayEdition Windows 11 Pro
Version 23H2
Installed on 15-Feb-23
OS build 22631.4602
Experience Windows Feature Experience Pack 1000.22700.1055.0
Reason: Spam
Lag
First, please try downloading and playing the game on steam. If the same issue persists… see below.
Assuming you don’t have a dedicated gpu, the iGPU which is in your CPU is probably not quite powerful enough to run some maps in the game smoothly. I wish I had better advice for you, but you might need to consider upgrading
closing the game still crashes/freezes it instead of actually closing it, every single time...
10 nitro bottles isn’t possible with 9s of airtime
Teorama SE stage 10
But it was way smoother to race on this track earlier but I don't know why it is not working now.
It’s 9 sec of nitro time and it is possible
Ever consider fixing the disconnected issue while I had good wifi gameloft?
@lavish dock it's possible I passed it. Drive manually
please show the car rank on the final mp2 screen
game is crashing randomly when starting a game or when closing the game
nice rewards despite I reached LL for the first time. Please fix.
me too
Return back unlimited ads
Limited ads are terrible idea
why is it still not fixed? because of this I failed to do a speedrun.
It's annoying. I have to reset app data about 4 times a day
game is crashing randomly when starting a race, or when closing the app. its VERY annoying on competetive races. please look after this issue
alu only uses 1 cpu core, is there a way to fix that?
There's probably hidden decimals or something hence they won
uh can u help pls, when i run ALU on my Laptop, I get a black screen, but the Audio works, i somehow also managed to do the tutorial too
i tried both Microsoft store and Steam version
Gameloft for the clean engeries tour event the stutnts are not be counted. please fix this
Do other games work?
well they don't show black screen
Is there any way to try another laptop?
Is the controller lagging again… or am i just feeling so
after reaching Elder league, no opponents in MP
though I am fine with that, since with just 2 points from the win I reached 60th place, it should work as intended
Input delay on ms version now for me, very nice
nice bug bro

That's up to Microsoft, not GL
Link internet problem.
I swith for Other link and ok now.
Hey Gameleft server now. please fix it
times ??????
Too hard for a class d car
Been reported, thanks
Hello everyone, there is a bug in the new hunt, unrealizable reference time
Yeah I saw it too
Can anybody help me with the windows game login issues? 🤔
ALU taking too long to exit and causes some other issues
Bug description
Upon attempting to exit the game, the game may momentarily be stuck at the black screen. If this issue occurs, this may also cause the system to take longer to restart or shut down.
Poll
Do you experience this issue as well?
✅ Yes
❌ No
Not able to login with my old account 😔
Do you have a gameloft club which you logged in before?
I can't remember cuz I stopped playing long back due to some major problems 😔
Just put your email id
LEWIS HAMILTON was my Platform Name.
Wdym by platform name?
I logged in with my Xbox email ID but it started with beginning 😔
Name which I used in the game 😔
Can i dm you it's consuming time
Please do 🙏
I've dm you check
Hi all , can anyone with low end system like with i3 , i5 processor, please share your graphic setting , if everything thing works fine in the game.
Issues I am facing ... Black reflection behind cars or dim lights in night races or in caves like track, and too much shiny reflection behind it in afternoon tracks make it play unplayable. Sending one video too.
I think that's a problem with integrated graphics, what are your specs?
i3 10 gen 60hz 1920*1080
I usually play ar default settings
Mine i5,integrated gpu
No rewards sometimes in team pursuit
Can't claim club rewards in special events ever apart from stage 1 only
🙏 for errors free gifts etc. 👍
It's now claimed only if you can play that particular means you have unlocked that stage
Nothing new happens with everyone , can't do anything
Hello, I just found a bug when you press the shift key on a keyboard the camera is totally weird during the whole race.
@sweet quarry
Player id: u-f43780
am i banned because game keeps restarting on all the platforms i play in
Explain exactly what you mean by restarting. And which platforms this is happening on
Uhhh. You’ve reached the last series score milestone. You won’t get any more rewards or series score after a 1000
He means rep
Windows servers down?
Seem to be. I can log into my account on iOS, but not on Windows
Can't get in game with windows but android works
Yeah, definitely windows server issues. typical for last hours of Clash.
please make team pursuit twice as long
Please enable unlimited ads , we need them for clash
@sweet quarry @granite marsh Why did some people get 200
yesterday for completing the survey and not everyone who did? I am one of the forgotten ones
Are the windows servers still down?
I have not been able to connect for the past 2 or 3 hours
same here
same to me
The windows server are still down to you guys too?
Not sure if this is a Windows specific issue but figured I'd start here. I noticed, in MP, the Rewards button has the attention notification on there indefinitely, i.e., no action gets rid of it. Just wondering if I'm the only one seeing this? Currently on the Summer Harvest MP and not an issue in the Season Series MP.
me too server down


as of today, the game frequently tells me my account was accessed from another platform and then restarts
Camera Glitch
Team Pursuit Has A Glitch Where The Camera Is Focused On Another Car Instead Of Your Car.
Please consider revising the behavior of the camera on Action in Google Play Games beta. It is not different from Steady very much and we really cannot see anything ahead.
@dire hinge sry for tagging but I m having issues with ALU on my laptop
for both Microsoft Store and Steam version I am unable to see anything, the screen is black but I am able to hear the audio, somehow also managed to finish the tutorial, have this issue for over a couple of months
i had played ALU before this on the laptop, infact I was around there at the time of the ALU Launch, it's just I stopped playing ALU since then, now when I m trying to run it, it only shows black screen but I am able to hear the Menu, the popups, the music etc
every day from 8pm my time,the game doesnt connect and it requires a vpn to connect
How am i supposed to do these car hunt quests? I got no carhunts to do and the career ones dont count if i dont do it with the required car e.g. ferrari roma
Is it supposed to be like this so we never get the blueprints? Intentional gamedesign? Or bug??
intentional
thats so dumb
gameloft for you bub
wy is it like this? i want to max out the unite pass, and idc abt the blueprint
ask gameloft
???
Does it contain carhunt?
What do you think
It does..?
Bruhh.. im actually trippin ballz, i have to look in the events more 😭 no wonder i never get stuff done
Que
Carro es ese
,
There is a donkervoort car hunt going on right now
Can i have have my platinum 1 triumph please
and dont give me some 200 tokens, give me what i actually should have gotten the x10 plat packs.
DONT say: "we are working to fix this issue, and then give some trash compensation when it is fixed. GIVE THE ACTUAL REWARDS
I figured
windows ad refill tickets is not working
Drive with no sound
here s well
Why my car losing doors and bumpers when it's leaving track on some specific tracks ?
No idea, but it might have something to do with wrecking, leaving the track and respawning before the car model is put back together. (From a wrecked state)
Ad's are not working today either
we are still loosing fuel for Error 30 :/
bruh why i only get 1 ads??
Why ads have stopped on windows
Developers, Can you please add feature to show Room to Delete event when we finish it before it expire,
I suggested this a while ago and the team is aware 👍
Ads have just disappeared 2days ago. Please fix
have you watched any today?
Good right?
gameloft any update on the ad's fix
Hi
Have you watched any today?
no
I can not cause when the race is over i have no chance to select it
do you have a photo please
one minute
Under normal circumstances there is a window where you can select your reward with the factor X12 for example. But it isnt there
If you click on next you ll straight receive your reward
Please help
My game doesn't not work without vpn
I stopped getting ads yesterday. This morning still no ads except for 2 in a row that showed up randomly and then back to nothing.
Resets yesterday and today don't help
So you have no ads
Are you on MS Store version?
I'm on the MS Store version. I have the Xbox icon showing here and I used to play on my Xbox until the ads showed up.
Makes me wonder if GL doesn't like people resetting the game to get the ads back each time.
GL are experts at nerfing things! lol
Nope at all
I'll try and report it tomorrow
Are you in touch the software team from GL?
Ad's are still not working
Yup, no ads. I think the last ad available was 2 days ago and nothing since.
Working now for me.
Same
Like there is an option to watch ads
But when we click in it the screen gets black and then return to the normal screen
What you did to solve that?
Sometimes ads reappear when you restart the game, they're not consistent
Is there any ads on steam ?
no
No meme channel ?
steam doesn't allow ads in their games
Hello
@cedar sun why ghost and slipstream is active. but it doesn't work in mp2
MP2 is still unbreakable + team. Change it pls
lost access to my account, no reply from cc since yesterday afternoon Conversation ID: 3593035
morning, you done that?
When I tried to play for the first time in a long time, I got the following 1-3-1 error and couldn't connect to the server. Has anyone solved this problem?
- Same error on Windows and Xbox
- Same after reinstalling the app
- No problem with a new account
Yes
Ad's are still not working
Damn ALU still wont launch on my pc nonetheless my pc can accept min system requirements
What's your PC specs and what happens exactly? any error codes crashes or what happens
Nothing, it started working on its own.
Ok
I keep getting code 2-0-6-1 and can’t get to play mode since the message keeps appearing preventing the game to launch. It wants me to connect to Xbox live account. I don’t want to run it via a Xbox account. My son just got a new PC and we installed ALU today. Downloaded from Microsoft Store and not via the Xbox app. A new feature in Windows 11 trying to force us into signing up for a Xbox account? Any suggestions on how to fix this? Would deleting the Xbox app help?
Ads are still limited on windows, any update on this?
@cedar sun proper compensation for missing triumph, like giving the actual rewards??
why ping mods for game issue 😭
there is none
and please don't ping mods for game issues
then fix your game
We moderators do not work on the game
We moderate this discord server
ok then tell the DEVS to fix the game\
and you wonder why the playerbase is inactive and the socials are dead, because issues get fixed and then others appear not like its your fault, its the devs fault so dont sweat it
The amount of the playerbase inactive compared to those active is very little
hey, gameloft. how long does it take cc to respond? it's been 7 hours since I opened a ticket for a problem related to a purchased pack, the money was taken but I didn't receive the product?
Usually not long
Have you been sent a reply via a bot to confirm they've received it?
They gave a ticket id, but thats all
same with me, waiting since yesterday
Usually within 48 hours
thanks, they replied
why are there no token packs for tuatara
Gameloft ate them
Uninstall xbox
I got stuck in my career since 2 years
still not received the cars blueprint card i got what should I do
hey
This one?
Are you really trying to open the executable?
Yeah
Open it from the xbox app/Windows menu lmao, MStore apps don’t work the same way as standalone programs despite they have the executable
Not sure why we are still getting this ad on windows...
Read again what I’ve written
What does it have to do with what I said? Literally just open it from the Windows menu or the xbox app, it’s not that hard
Run it as administrator, though you shouldn’t have to do that. You really shouldn’t mess with permissions and stuff. I would clean install the game and get rid of all the files. Make sure your GL account is connected first
I would suggest switching to steam, you’ll never have problems again
MStore is trash
That’s why I’m saying you should switch to steam. You have a gameloft account that’s connected to your progress?
No i have only xbox account. Bcuz i didnt know that ALU wont launch on my pc
At least we're getting ads again, for now anyway. Progress, in a retroactive sort of way.
well, maybe because game is still in late summer 2024.... 🤡
None of these issues affect gameplay, just ignore it
I cant use my controls on asphalt other then steering breaking and acclerating
Nobody cares, unlimited ads are more than enough
-
Keyboard or controller
-
Which platforms does this happen on? Just MS store, steam, or both?
-
What more do you need then steering, breaking, and accelerating?
using nitro
Hello everyone, may I ask how I can play with the above controller?
asphalt legends unite
Watching th a7x stream, put ‘hail to the king’ in the chat as that’s what you asked us to do and now I’m banned from writing in these channels on the server
can you uuuh not add cars with physics like that?
sideways barrel roll
Guys how to apply amd adrenaline tuning in asphalt unite ms version ? 🥲
The problem is that without tuning, the temperature is extraordinary.
I've fiddled with the administrator but it doesn't work at all , only the steam version works.
Google play games beta is also not working 🥲
anyone have the problem of not opening game??
Mine opens on Google Play Games beta no problemo
I want to leave an example of gameloft irresponsibility here.
On 01.01.2025, I purchased 2 products with the pictures below on xbox. I paid for them. but they did not give me my products in the intervening period and they did not return despite all the e-mails I sent. until yesterday. yesterday they sent an e-mail and said. We responded to you in the registered mail [3557711] and sent your products to you. i am leaving the images of that mail. there is no one who responds, no one who gives the products. i wrote a reply via mail and said look at my account and you will see that there are no vehicles. and again they did not respond with the same IRRESPONSIBILITY. i am leaving the images of the products and the images of all the correspondence. GAMELOFT shows a complete example of irresponsibility in this regard.
@sweet quarry @dire hinge @granite marsh
The products that you bought, what rewards did they have inside?
bentley gt3 key and drajuma 85 drawing
hey, try contacting them with ingame cc, i bought the same bundle and got it within 1-2 days
I play on steam but my keyboard is fine i tried 4 other ones and they still didnt work but thats not the issue. I re downloaded asphalt from steam (i play on pc)
Like drifting ofc? 360's to crash other cars too dude what do u mean?
So what you should do now is try to see if the issue persists when playing on the Microsoft store version of the game.
is it a visual bug that i claimed the free gift from Gameloft Club, but the "Purchase Confirmed" message doesn’t appear in my game, or is it a real bug?
damn
may to be winter harvest round 7 in the middle of summer 2025
That car is beyond horrible. I'd rather ride a bicycle in GP. Would probably do better.
I'm pretty sure we never get these rewards and GL should stop lying we get them, but we just don't see them, and they should fix this abomination asap.
Wdym "never"?
Something just broke. I literally got all of my purchased unite fund rewards and profited from them pretty well
I'm talking about the multiplayer tripumph rewards
Ohh sorry my bad. I had another post in android issues and I got them confused (I didn't even bother to scroll up) 😑
It's ok... but really I never knew what these triumph rewards consist of, never seen them getting open.
For me they stopped dropping after a few weeks after Unite came out. The first few times they did drop but after a certain point they didn't. GL owes me so many packs now
I guess you only "get" them if you have the mp pass (but I'm not 100% sure)
They are once only. We got a lot of rewards when this split tier system started and each time we got into new sub-tier. In my opinion they shouldn't show this screen once claimed.
It’s on your end

Check if this persists on steam
Yes, it persists, I've been like this all day, I uninstalled it. 
You have a phone or other mobile device? check if it happens there.
Have you tried all the easy potential fixes yet? Restart PC, router, check other online games, etc?
Yes
Yes, the same thing happens, how strange.
So because its happening on every single platform, it’s most likely your internet causing the issue
Thx
Oh My God ... I Bought UNITE Fund for collector 1 ... After 8 levels only it disappeared !!!
I already had to buy it 2 times.
im not able to start the game
not able to play, just shows this screen forever and it is stuck
anyone pls helpp
@simple night
@sharp sail man i didnt knew i could send funny gif
and you say perma ban
can someone unmute me why i cant send gif just because i got warned
Because it’s a link
Try to change internet service provider
Unite Found Collector 2 is disappeared 
The same thing happens to me
,
#me_too
What is the purpose of this menu? Like, it has been years since it has been broken. I think it dated from the update where they hid the cars that you couldn't get yet in your garage (no blueprint in inventory and no way to get them in any event). Looks like it was a clumsy fix.
Tooltip always wrong but it's useful when a car is currently being used in a season the menu tells you all the places where you can obtain items for it
@cedar sun can u pls help me
With
I don't know , could be anything, start by reinstalling or resetting cache or try any of the solutions in the pinned msgs on this channel
ok
Yes but even the "ways to obtain" are not clear. Without clicking on the button you can't really tell if it's an offer linked to a special event, or within the special event itself
ye not well written
They gave up and put a placeholder 😭
Reason: Bad word usage
Reason: Bad word usage
aqui los españoles
When is the update expected?
@jade yacht Windows version issue: getting connection failed upon booting up the game when using a VPN, works without VPN, more ad revenue for you if i can use the windows version.
Why is this locked all of a sudden? There still 22 hours left.
maybe cuz the event is over?
🧐
It shouldn't matter since it has it's own offer countdown timer. If it supposed to end with the event the countdown timers should've matched.
Windows version update shows now for me. 8.47GB
Controller vibration has been added but has no toggle on or off? (steam version) global toggle in the steam Settings is also ignored by ALU
The vibration implementation is quite buggy and just over vibrates for minimal or no reason making the game very difficult to play
Same applies to Windows store too
SELECT button on Xbox controller for club chat is removed after update, that's inconvenient!
what happen to all the Collector Stage card levels? Why did all the cards shift on the first level of Collector Stage 1 and 2? 
visual bug
it could be, ye
It is
So, I missed garage level 40?
I got to 39.
Guys have you had any problem with logging into the game??
Like after the new update (the unite one) the game would start and then just crash and not open.
Idk if its my system that does not match the requirements or what.......
if anyone can help pls do.
i have to open it like 3 times just to play the game after the update
After the update game just crashing again and again
fr
When the update is finished, I will restart Windows first. If there is a problem, I will have to uninstall the game and install it again.
With the new update, the graphics settings have been reset to max
and the cars in the garage levels are no longer there on each level
I think they realized that they did not match the real level
the ads are more images than sound
Guys, do you have any problems with Steam vesrion of the game? My game crashes afrer lauch on Steam and works just fine on Android.
Atleast for MS store version if you go to the Game Settings tab its moved to general settings. There you can press LT to move Vibration down to 0
Not able to download the update on Windows from MS Store 🥺
common issue for each update, do a reinstall
I did reainstall Steam version 2 times and doesn't help me. It still crashed on "connection to the server" right at the launch of the game
While attempting to download the update, the game was somehow uninstalled. Now, the installation download is stuck at 1% 🥺
Overclock is not working with overclock pass
It took 5 hours for me bro… downloads for asphalt is also slow mode enabled…
The UI in the shop is also messed up for some reason… while in shop if you open the menu for legend store its too transparent
It's horrible that still now Club Names in leaderboard are not showing correctly.
Graphics seem worse, no amount of upscaling can even sort out the jaggy-lines (lack of Anti-Aliasing) with the new update.
The update messes it all up 🙂
I think I knew what happens in my case that my Steam version of the game crashing at start. Seems like its after graphics changes and reinstall doesnt help me to fix it. Other solutions like clear cash of the game and add to firewall doesnt help also. Is there any config file for the game I can change to fix graphic setting directly not launching the game?
Chiron has been removed from mp1 car selection
can't accept member in club, shows error. and of course all the other mess you've made... again
aston martin event gone
Does your club view look like that as well?
only ID instead of names. and this here looks awkward as well.
In settings I want to put low in shadow resolution, but it stick to medium after restarting the game.
as after every update, the graphics get cranked up to max and I get low fps, I need to do fine tuning every time.
Update ALU Windows account Xbox and now stay trying connection...
Since I'm a Unite Pass owner I shouldn't have to waste fuel while playing career but it still used all the fuel.
Ad's are broken, black screen all day 😠
Be glad that they're there at least 🤣
Wow the game never played as smoothly as it does now! Congrats GL, that's an achievement indeed.
True, it still consumes fuel indeed.
cant buy ford mustang packs anymore, bruh, plz fix
asphalt fix your optimizations please, im getting lag (fps drop) spikes from nowhere and its making me lose every race, also that it takes a year to close the game (i have no evidence since i wasnt recording any video)
I'm also facing the same..
do you still get the rewards afterward ?
Cannot accept request for joining
Career mode says No gas consumtion for unite pass although it consume normally
chiron not present in LL...this is the only car I was using @sweet quarry please attend to this
I got the same problem
Mp1 is dead with little lobbies
thanks for -20 
not like this mode isn't painful enough with the gain
wow, that's crazy 🤣
it kicked me off the top 1000 (:
i have the same problem
Help me, i don't see any events.
I am not able to open the game, it goes to open the game, Mouse turns Purple triangle and it closes. @sweet quarry ... Please check this..
Why don't I have it
I finally fix my problem.
Wow, bad update. No way to play MP... freezing screen on and on...
How?
After the update every graphic setting was just boosted to max, but once you put them back as you had them before, you should notice they actually improved the fluidity of the gameplay.
Car hunt missing for me
It's Legend Pass only.
@sweet quarry
MP1 T-Point rewards are not being added correctly
Why " -1 "
visual bug, you don't get -1
This bug has been left unfixed for about 1 year or more.
Everyone is skeptical because there is no way to confirm for sure that it has been added.
I think it is GL's negligence to have left it unfixed for so long.😩
Same issue here. Ads run ok and I get the credit boost but no video. Sound is there and thankfully the ads don't require any input which would be impossible with a black screen.
Why not able to see?
Because your ForeverF2P
GL wants you to buy the LP
You want GL to tease you with stuff you can't play?
Still the same problems. Cross the finish line and the game crashes. The tank is gone and the event tickets are gone too.
For example here... One of many...
I am not very excited to reach lvl 38. and also it takes forever, so the excitement is even less.
I'm on ps4 where to report problem?
It says no access
Change your platform role to Playstation. On id:customize section.
I think it's done
what the heck is this now
sorry my two year old cousin tried counting
bro idk what asphalt's optimizaions I use custom graphics in order to get a nice look between performance and visuals but for some reason every time i put it to custom it automatically puts it to very low i don't know what's happening..
It seems like you can use a different star wildcard on the offered car
My graphics settings are automatically changed to low, and when I set them to custom the game crashes, and it no longer lets me enter the game, it closes on the loading screen
theres a menu solely for vibration of the controller now... i dont understand why its not under the controller settings menu.. cmon guys
Heyah, sorry you had experienced these crashes. Can I please have your user ID, and which Xbox do you use?
Xbox X, but this only happens on Windows. Not on the Xbox.
i have this car at max with 2 epics from gold , but why its regulated in mp1 ?
where is mods, why gl is pushing players to suffer , now even blocking players from using their own cars
Now only p2w players having gt3 and all other cars can win
@granite marsh all cars with the overclock boost available will be overclocked? 🤔
@sweet quarry @cedar sun Solo Pvt lobby not working properly . Even though I have good wifi and it shows as online in Club members , it keeps showing "YOU HAVE BEEN DISCONNECTED" .Please look into the matter
@woeful galleon Could you please look into the above matter brother?
Guys, does anyone ever had a problem with Steam version of the game like I got afrer this last update. I think after changing graphics setting my game crashes on the first window "connecting to the server". Only on Steam version and its most important to me...
wrong logo in the Google Play Beta Games(Windows) emulator when starting the game
@jade yacht @granite marsh
why ping mod for that tho
What should I do then?
after the update, the Windows version of the game started to run incorrectly in windowed mode. After launching, a black window opens to the full screen, then to the 720p expansion window.
nice oc gone on scg, now i cant improve my time
Not a windows issue + it’s 4 chips to OC bro…
The controller vibration feedback is through the roof, absolutely horrible after update! Please go back to original specs!
Since the update, my overclock pass does not work on the added special and daily events with new cars, but also in team pursuit today.
my overclock pass is still valid for 10 days
showroom, overclock not working on the showroom car
all these cars (and probably some more) need yet to be overclocked, because my pass does not work with them.
Overclock pass does not work with many cars after the update 💀
will any music artist(s) collab be done in the future? like A7X?
cus i feel like Metallica might fit too with A7X. would be nice to see them sometime soon in the game
but im doubting itll ever happen bcus Metallica is very Popular, unlike A7X afaik
You can turn it off
Turn it off here (general settings)
OK, but never had to turn if off before!
Because it didn’t exist before 😨😨😱
Having issues connecting to the game and getting a 2-0-3 error, not only that I can't access the Gameloft Shop nor the main website and help pages. Are there issues with the Gameloft servers affecting Gameloft accounts?
By the way, this is just GL stuff, every other website and internet services I use work, I've also reset/repaired the game and reset my router twice, I also cannot access the game via Android so it's not at my end.
True, but the point I was making was there was never a problem before.
Oc option is not there bud , its not about the amount of chips it needs
again, not a windows issue, cars which can be oc change
The site to retrieve the redeem code does not open
I can’t access my account on pc
only customer care can help
if you have gameloft id, create a new xbox account and login with gameloft id on it
🥲🥲🥲
Ok
Ill try that too , I tried uninstalling and then reinstalling the Xbox account and the game but it didn’t work
that wont work, if you login with gameloft id on an exisitng account, it wont work. Open xbox app-top left, sign out, sign in with a fresh account and then login with gameloft id.
Ok I’ll try it
Thank you for your time I’ll check if it works
Guys my issue is sorted , I was suggested by someone to login in pc using code generation from different platform
thats not a safe method, you can lose your account if you do that. I lost my level 60 because i did same thing and took me 4-5 days to get it back :(
After having a quick browse, looks like I'm not the only one suffering with blank screen after starting an mp race!
Hope you can fix these issues quick
I just redeemed the carnival code, so it works now.
You need to FIX the OVERCLOCK issue guys, or give us a OC pass refund.
@orchid stone thx
Have you found a fix for this? I'm having the same problem also. I've tried on Xbox, Steam and mobile device also.
My game still has these visual bugs, the most annoying one is where the screen goes dark. The video is from the previous update, but it has gotten worse now, only I haven't been able to record it because the game doesn't open anymore
Need ghost mode for own team in security vs syndicate, too much brainrot. bozo's do not understand the word team
I select one whom I can accept, then I invite him to join. But this should be fixed ASAP; it's so much annoying.
Pc specs?
what the sigma did i just log in onto
Hello
so where game issues can be posted?
how is it an issue lol, the cars which can be overclocked changed periodically
Previously also same thing happened between the gp , opponents got advantage
Now the weekly event car has been removed from oc in the middle of weekly
It is an issue , it effects the leader board
Mp randomly crashing multiple times showing disconnected and when I force close it, it consumes too much memory or whatever idk, made my laptop BSOD (it have a 3060 and never crashed on any game before)
Lag and game crash happening much in this game
this car blueprints STILL do not appear in the shop, only import parts
Hi everyone ✨
Maybe you don't understand the OC issue that's going on. We, who bought the OC pass should have all the overclockable cars already overclocked, regardless of OC cars changing periodically. But some are not overclocked and need to be overclocked additionally with OC chips, all this while our OC pass is still active. If you look up you'll see a bunch of screenshots that I posted about the issue, and not just me.
you cant oc cars which are in free try
@orchid stone are the overclockable cars already overclocked when you view them from your garage? (no events, no MP)
hmm they actually are, but, although an interesting observation, what good does it do if I can't use them overclocked when I need them?
if the devs regulated a car to be at a certain performance rank, you cannot make it better or worse
This seem pretty unrelated to the fact that the OC pass doesn't work, when there is clearly an option to have those cars overclocked if you put in extra oc chips.
The option is rather functioning weird right now, if you got to an overclockable car that has the button and you try to overclock, it'll show you server error, however the car will get overclocked and you won't notice it as stats won't change, but if you go back to garage you'll find it overclocked
I guess overlooked by the devs, the button should be hidden in any screen where the car is regulated
oh, ok that makes sense.
that's the purpose of GL, to make A7x popular
Fix the issues GL... I was doing my fastest time in OC event and all of a sudden game crashes out
I don't understand what's happening. I'm only getting 4-6 FPS on average and the game is so much laggy and stuttering. I didn't have this issue before.
my minecraft launcher has some type of relation to my ALU acc, like whenever i wanna play mc on my main i gotta change back the account to my ALU acc. the main mc and main ALU are on diff accs but i got alu from microsoft store, the stores account doesnt change when i play mc or alu so whats going on?
Freezing on and on every MP race . Please, fix it
I don't know why my laptop(i5 10th gen with gtx 1650)gpu usage and temperature are under control while cpu temperature is so high (sometimes above 85°C) despite low cpu usage. I'm playing at low settings with 900p with 100% scale and every things low/off except models quality high. Anybody knows any solution
Where are you normally playing with your laptop? On your lap? Because that’s going to affect the cooling. Also laptops normally get hot because all the components are squeezed into a small plastic box
Something like this in my messy bedroom 😂 but it is all open and airy I guess . Even the back is slightly lifted
Since ALU team said pagani huayra R is the class B king long time ago, how about to improve its drifting?
If this happen, it will be grateful. Tq
I think mp is better when the knockdowns are disabled.
I'm also enjoying this mp rewards, so much better. I like how the mp1 is structured starting from bronze gives us even more rewards. Every mp1 should start from bronze, imo.
how does starting from bronze get anything more than before? you can still only claim triumph rewards (when you league up) once every ~3 months...
not sure I understand
You'd just get gimped because series score gain is awful at lower leagues
As I understand, when you get a league higher you get those triumph rewards, if you stay in that league until the end, and then you go higher you get only the next tier triumph (instead of the previous one), if you stay in that league until the and so on... until you get to legendary and you get those legendary triumph at the end. But meanwhile you get packs for each subleague you reach... maybe I didn't get that right tho.
The gain is in those packs of the subleagues, for example I reach silver 1 and I get the triump reward (at the end) 1 bronze pack + 5 silver packs + 4 silver packs, and immediately the next screen I get 10 silver packs to open.
Nono, you don't understand. We had Summer Rise MP season since ALU released and it had like 12 rounds? Regardless, rewarded cars were the same and you could only ever get "Triumph" rewards once.
Now we have "Winter Rise" season with new cars, triumph reset and rank reset.
Nothing has changed beside us moving to next season.
oh yeah the seasons... I shall pay more attention what happens when the season ends.
it's gonna be winter rise 2 and you'll only get soft rank reset (drop like 3 leagues)
although I'm confused, every 14 or so days when a session ends I get basically the same rewards and they aren't many. So do I get all those triumph rewards I reached along the way, at the end of a season? Like even if I moved up in higer leagues say if I moved to legendary will I also get those bronze triumph, silver, gold and platinum along with the legendaries?
because MP is a chore... they even "nerfed" rewards mid previous season by increasing max SS to 12,500 from 5000 and I think gain per race was reduced too, now it takes forever to clear.
Triumph is instant reward, it doesn't affect end of round rewards, only your league and position does. And as I said its once per season so you won't lose out on them if for example you don't get to legend league in first round.
but then how come if I reach a triumph reward that consist of 1 bronze + 5 silver + 3 silver, the next screen I'm opening 10 silvers... so that are triumph rewards that I open instantly? Maybe they differ from the initial number of packs because I have the mp pass.
afaik mp pass has no effect on triumph rewards, maybe you're reaching score milestones
and what is confusing is when it says, stay in this league until the end to claim these rewards, or something, Next time I reach a triumph I will make a screenshot, cause that thing confused me
ok right now lol... so these are or are not triumph rewards? cause it doesn't say triumph on the screen
no, triumph is different and it lets you open 10 packs instantly.
those are just league rewards that you will get as tooltip says
ok now immediatelly next screen, it says triumph
these rewards always seems to be connected, as they are always waiting the next screen.
they somehow are but you won't bee seeing triumphs next rounds until you beat your best rank from previous rounds
thanks for taking the time to explain it to me
I wouldn’t worry about your temps too much. As long as you’re not going over 90 degrees too often it’s fine. Also if the usage is low for alu, consider other apps or software that might be hogging resources secretly
hmmm.... the star up screen said that i could 3 star the game, but i got 0/33BPs, and i also didnt get my 10BPs from the MP1 packs, help???
my car has a glitchy texture idk how to fix
Hey I am running into this issue again on my Microsoft xbox pc version of asphalt
It’s so pathetic that I have to troubleshoot everyday before I play that I am considering to just leave this game
Can anyone tell me hat to do?0
hi, try repairing (or maybe resetting) asphalt app in settings and if you use nvidia, download game-ready driver
I tried repairing yesterday, it didn’t work
you can reset the game, it clears all data in game, if you have synced your progress, you can do it safely
I tried that too
what about graphics driver?
I have now uninstalled xbox and Microsoft app and the game and trying to
Reinstall it . Also I am now installing the game ready driver as you suggested
I have a NVIDIA GeForce GTX 1060 6 gb card on my PC
sorry to hear, I hope you resolve it soon, you can try repairing windows with sfc or dism command, but i think it is better to look for crash log in event viewer, maybe it helps
Bro I don’t understand these computer things well, it’s too hrs for me to do all that
I need a step
Wise guide probably to be able to do that
No lobbies once Elder league reached, bring back league mixing plz. It would make more sense to change the rating system so players in the lower league don't suffer so much loss of rating
Hello, our club is open but noone can enter. We need to invite new players fron inside. This is critical as the club will empty progressively. Is it a general issue ? Does a fix is plan ? Thx
Guys, my id was changed after login xbox acc, and do u know how to fix it?
Can you share player id and computre specs?
yo when i watch an ad it kinda goes black? like, i can't see it at all, but i still get the reward once it's done, and apparently you can see it on a discord stream, according to people i've played with
Hello! How can i fix this?
Computer specs?
how can you do that
dual LP560-4 in silver packs?
Reported
@cedar sun this aint right, i have the overclock pass, and now they want me to spend oc coins to overclock the Vanda. thats robbery.
Your Vanda is OC'd if you check it in garage or in MP2 or in any event where it isn't regulated, the screen is bugged and it shows OC chips available to use in cases where the car is regulated to a specific rank
Is there a way to get Radeon super resolution to work this? It did before. Now always shows as inactive. Is there something I need to change in ALU or Radeon settings? I'm using a 1080p monitor. Have tried selecting 1280*720 in game and still doesn't activate.
He Escopeta thanks for reaching out to me , for now my issue has been resolved. I had to reinstall my graphics card and Microsoft XBox client and the the game to be able to login to my GL id
When will they finally fix their network latency issues?!
MP has become unplayable
And why haven't they removed/fixed Chicago yet?
And if you really care about balanced car ranks, why not nerfing Vanda and Huracan? By far the most overranked cars in the game.
@jade yacht @sweet quarry @cedar sun See comments above.
Anyone experiencing game crash mid race?
Yes, it's been happening very frequently since this update
None of those things are issues, but the network issues are probably on your end.
don't think so, I have 15 ms ping and 1 GBps LAN. I can easily stream 4k videos, but GL is lagging ....
why this game crashes in every session on windows after update?
ohh, so others are also experiencing same.
So I stand corrected, I assume you mean latency as in the game saying you have a bad connection. This is something that most likely won’t be fixed
Network and hardware are definitely not the issue. Sometimes, it works, oftentimes it doesnt.
Good thing there's cross save so I can play it on my phone.
I’m saying to him that bad connection in game is usually the servers themselves and not something you can control
Hi all , how do i use manual acceleration on a win kb
intel core i5, 8gb ram,
no dedicated graphics card
What’s the gpu name? Or cpu model
how is this possible?
the range of the car is not what GL offers on PC
its free try and regulated so gameloft put it at 5* for those who dont have the car at >5*
intel UHD Graphics
Yeah, so unfortunately you might need to get a better pc to run the game properly, nowadays iGPU’s are not powerful enough to run modern games
than you, I was already saving for another PC
help?
Dear Gameloft, I just need one more, please give me the chance to get just one more EIP to gold my WV12 Coupe 🙏
Customer care denying that there is anything wrong with MP2 Elder league players unable to get a lobby - Dead trash game
Good thing that I don't play multiplayer 😆
Moreover the crashing issue isn't fixed yet, even after so many months👍
Anyone knows why it happens did every setting but nothing is working
It's on INTEL R UHD GRAPHICS
After the update, all tracks seemed to have all variants included in Private Lobby except for New York, which still has the same track list as before (one example of a missing track is Zeppelin Race, there are other variants but I do not remember their names), don't think this counts as an issue but would be nice to have Zeppelin Race thrown in for Clash Practice (with Chiron and IDR)
can intel core i3 run legends unite without crashing
(when theres already 3 more games installed)
i3, 10th gen
ASUS
also on UHD
try
has got to be the best advice of my life
XD
anyways, I'll try......FOR THE 7TH TIME IN A MONTH
Put everything on very low, use 60hz , go in graphics setting of your laptop and select high performance intel r uhd if you have installed any new graphic card .
If not , pray to GOD and ask asphalt to give window player experience like atleast of mobile player.
Check if no background apps ON to give proper internet to game
Thanks Bhai
🤟🏼
Hi,
I started racing MP1 today, and after first race, game placed me in gold 1. Shouldn't I be placed in bronze league?
is it a bug, or intentional, because of my late start in MP1?
Or maybe bc I ommited MP1 in previous season?
It’s supposed to send you back to Bronze, but they messed it up again lol
I also started in gold league after skipping the previous mp season
some players started in Platinum so Gold is a better situation although unnecessary
hi, i have a ps5 controller that is now vibrating in every race, it wasnt doing this before any idea how to stop it?
settings, general settings
2 days ban for what?? I haven't done nothing with the game files! @cedar sun , can you elaborate?
I'm just a mod, you have to contact customer care
2 days is weird
I know you're a mod, just thought you might know if there's something going on that is injustified.
Unaware of any current random bans or ban waves, haven't seen any other reports so far either, cases like this are best forwarded to customer care for investigations
OK. I think I know why this. I've activated the controlled access to folders on Windows Defender, and I think that might have blocked ALU from accessing to some folder, hence the notification.
How to change xbox account in the game?
I have 2 Xbox accounts - one is new and one is old. Right now, the game is connected from my old account so how to change without losing progress?
not possible i think
Hi! Since yesterday I have a problem when starting the game. It says "Your data cannot be synced with the cloud." I can click offline gaming and all the game works. But I get no pack, which I bought in game a hour ago.
There's a pinned message about sync problems here see if it helps
No doesn't work for me
Shouldn't small MP lobbies get SS score boost? Why did I get 16 SS for being 2nd in legend league? Is this working OK?
you can change account by Xbox App which you can install from MS Store. Then launch the game, Game will use the Acc which you loged in on Xbox App.
Anyone having trouble connecting to server or is it just me.??
Can you connect now?
ok
installing a carbon panel on any part of the car causes the other panels to bug out, disabling dynamic shadows on the panels
in this instance, the trunk had carbon applied
this is especially noticeable when there are lots of dynamic shadows present, e.g. darker areas/below trees where the dynamic shadow from leaves is very noticeable
does anyone getting issues with mouse wheel not working on google play games
guys my ALu isnt opening after i altered some graphics changes in ti
let it compile shaders, it'll open
@cedar sun its not tho i even restarted my computer
reset the game then
how
through its app settings in settings -> apps
The last two days my game often freezes during the black screen ads
Do you do the following?:
Click "watch ad" > screen goes black > clicks off game to do something else on the PC while ad plays in the background
cant delete account
maybe
Yes or no? 😄
If yes then it's normal
The ads pause if you click off the game
They always have
If you're quick enough however, they'll play in the background once you click off
yeah but when you come back they are supposed to unpause
But it has to be immediately after clicking the ad
They do
at least in my case they do
anyway, I just restarted my pc later, and now it works as it should.
24 SS gain for win in legend league? is something wrong with MP1?
and next game i got 48 for being 4th, this makes no sense
they've killed small lobby protection? when
crazyyy
Anyone else facing this problem?
Hey guys, is ads watchable on the Windows store version ?
Just connection issues, restart and have a good internet should fix
Yes
Still the same thing
@woeful galleon , why am I not able to play Multiplayer? Last week I got banned for 2 days without any justification, under the accusation of messing with files, etc., just because I had turned ransomware protection on and ALU got blocked somehow, and since I got back, I can't play MP...
Besides de MP issue, my runs are not counting for team goals...
Um, depends on what you consider "watchable" I guess. Ads run for me and I get the credit boost but every ad just shows a black screen
This started with the last update of the game. Before the update, no issues
that's what I mean by watchable
Do they have plans to fix the ads so you can see them. Luckily none of the ads require any interaction or I'd be screwed
Eh
We haven't really reported it
or I haven't
The upside is that they play at least 🤣
gp is broken, it doesn't refresh positions in the main screen, unless you go check the results for the current round, and then it does immediatelly after you do this. Or so it was during R1
yesterday i was playing around with the graphics settings and then i stopped playing, now the game crashes on the loading screen, pls help :c
😡 I reported this many times, but Gameloft ears are DEAF!
It was when unite came out, that gameloft removed this advertising jumbo table that was there, the table is not there anymore visibly, but we still crash into it, which is even worse if they just left it there.
ITS TIME THAT GAMELOFT FIXES THIS, BECAUSE WE ARE CRASHING INTO THIN AIR!!!!! 😡
Notice the point of impact location, the explosion mid air behind the car
Do you see it? 😡
Can you FIX it ASAP?
I found an old video, even if it ultra low resolution, is good enough to make you see in the old A9 Legends there was this jumbo ad there that you removed, but forgot to remove its collision.
same place, same jump (just different speed)
pleaaase :d
nvm i fixed it
i just had to delete the gameloft folder in documents and log in again
Messing with game files can get you banned, next time try to reset data in Windows app setting
Deleting files is not the same as messing with them. Also I know for a fact that mods have advised deleting that folder to solve issues in the past
I dont see those banners either, luckily they dont exist on new maps and I have the 2 offending ones memorized - other one being on himalayas that is close to a ramp as well.
But it's legit bug if its invisible when cached file is borked instead of falling bsck to something default
To clarify, never said to delete the whole folder, just the graphics file, a workaround that I got from a GL dev, so it's safe to do in case something goes wrong with your game's launch due to graphics settings changes
what happen lol?
not really a windows specific issue per say, but this race needs a serious rework.. the rank required is 1400? yet the opponants are clearly nowhere near that rank and they smoke you straight off the bat.. even with a vehicle over 2k..
@sweet quarry or @jade yacht , last week I've been banned for 2 days, under the accusation of messing game files, etc, the usual, just because I changed my antivirus software, turned ransomware protection on and ALU got blocked from accessing some folders. After those 2 days, I've done all events due to my times been removed from leaderboards, but now I'm not able of playing MP. I need to finish a LP mission which requires MP and I can't do it. Also on SE's, my runs are not counting up to team goals, when applies. Can any of you ask the responsibles why this? Many thanks.
Hi
AI cars dont have real stats, they're just skins and their performance is based exclusively on race rank.
Need help. I am not able to access the game since yesterday. everytime I launch it, it crashes without any error warning
Three cars have bugged stats in-game so far, wrong performance
Saleen S7
Lykan Neon
Vanda
Reason: Bad word usage
There is a news for the Unite fund, but when you click, nothing to buy ( I am level 55)
You need to contact customer care to dom this, go into game under settings there should be an option to do so
being last in 8 players lobby gives more SS than winning in 3 player one, 🤦♂️ what is this
We refer to it as Gameloft logic
Same issue for me as well
hello can anyone give me any adivice to fix this when doing a microtransaction because it gets stuck on this screen for 30 minutes then closes.
i'm a windows xbox app user
old currency , season tokens, no longer in use, but overlooked in the SE, should be tokens
@vast ginkgo Have you tried this?
i was able to clear it with a 16xx ranked aston martin db11 first try. but i did notice that the ai cars accelerate out really quickly. i didnt have much of a struggel but asuuming that you are a TD player i would say u might face some problems. so yes to conclude i would say the race is kinda hard for 1400
Unite fund still not available on pc
Ads on windows have been blank since this update
Reason: Posted an invite
why no overclock 🧐
Not an issue, car isn't in the featured list of OC'able cars of the season
Reason: Posted an invite
anyone else having issue with rain on unlocked fps?
Reason: Bad word usage
How come the version on steam windows is different than on mobile. I mean in terms of free stuff from all the advertising on mobile. I get non of the advertising freebies on steam
Steam doesn't allow ads because of their ToS. You can still watch ads if you link your account to mobile/windows store
Amazing ! Captured just now in the game, it tells me calculation of the results of R2 while R3 has already started since this morning 🤡
w lego corvette
@sweet quarry , why are the packs for the Porsche 911 Turbo 50 Years in the Garage Hunt section in the shop, when that car hasn’t got a hunt? The hunt car is the 911 50 Years Porsche Design.
Reason: Posted an invite
i tried add semeone today it dont let me i tried it winout copy paste even reseted the game but it never send the request
You are right, it is the wrong car! Nobody saw this before? It's a mistake, car hunt is black porsche 911 and they sell hunter packs for white Porsche 911 Turbo
Game has been extremely laggy ever since this update
Anyone have the game laggy problem today on the MS version ? Steam version works just find, but i can feel theres a lot of lagging moments with the Microsoft version
Reason: Asphalt 9 China is #🪄・off-topic
Yes same here, random shuttering/fps drop and only since this update
Seems a global problem
All bonuses are gone as well for season pass holders
I have it too. No fuel, no bonuses, nothing. Some old LP instead.
I will never EVER play this game again!
what the
Hello, @sweet quarry, we have car hunt on progress.
same thing for me , what is happening? I bought the previous pass and now it is all resetead in the middle of the season ? is this a joke ?
Something is messed up on the unite pass
we didn't even get to episode 4 yet
Devs are aware, thanks for the reports
same ....omg GL 🤦♂️
It always bugs against the player
Looks like my pass was changed with one from a new player.
ID u-74f6c
Same here.
but got level 5 right away, can't remember if that was the same level as the proper pass
I thought it couldn't get much worse...I was wrong!
I had to go to the microsoft store, and, enter my card info there. All visa debit cards are not supported from certain banks.
You’ll always be wrong xd
Let's see how they'll reinstate our pass. I can't remember in which tier I was, but it was way past 50%...
You robbed us in half the season. All I can do is click on buy pass but there is no option to buy LP. Will someone come to us and tell us what is going on or will you, as is the good old custom, keep quiet and pretend everything is fine!
and yes. Customer care doesn't work!
cant log into the game since morning
try pinned msgs here
Congratulations on rushing to rip everyone off with a fix to the cost of the Car Hunt store packs, and breaking the Legend Pass for everyone in the process. Yet another huge development team success story.
same here
season pass issues here, ticket submitted
My LP has been vanished. ID:u-27273
Submit a ticket to Gameloft Support. That’s what they’ve asked everyone to do
My legends pass, out of nowhere, disappeared. I was playing and suddenly my pass and the progress that had all disappeared. Better specifying, it disappeared the United Pass. The only purchase was from Pass Diario de Bonus.
How to restore this ???
For me it is significant that the members of the Asphalt team all keep their mouths shut!
My legend pass and all season rewards are gone
Where is my legend pass… come on gameloft…. Where is my fuel gone… so paid for nothing now…
I am not GL s lackey. They should work for me not reversed
see @ hot-topics
When will the glitch gonna end?
My legend pass has expired before time, and now i have this. Player-ID u-0f9f8
It's the same with everyone
wth going on
same issue with pass for me ID#3633162 open
Same here 
excuse me, where current pass?
New Legends Season also appearing here. How did that happen?
More problems....
Can't buy LP. There is no option. Except bundle pass.
Well countach is the new porche for me
Was 75% on the season. What will happen with our cash spend on the season pass? I'm not paying again
Thank you GL
No season, no problem? 😄
GL is the very best Gmbh when it comes to ripping off money
no season available
Where legend pass go?
Ok, the issue is not that the pass is expired but seems that the rewards were changed and missions were reset and changed to 2 missions only and the cars in the pass are not of this season. Also in the mission welcome showing ''Welcome to Asphalt 9". What kind of bug is this???
I paid for season pass . I want my rewards, advantages and all the rest NOW
facing the same prolem
it's a typical ALU bug. They are working on it
😐
25th anniversary lambo is back again
they make us work on it, as we need to report to cc and go behind them. yaaay...
pass expired...
Interesting post 2 years ago…
Apparently i have the new legend pass now… whats happening gameloft
I did not pay for this though
What?
"please wait forever"
🤬
Would one of the administrators be kind enough to tell us when, approximately, this will be resolved? or working hours ended and everyone went home.
where is my pass?
April one 😂
ADMIN, I PAID for legend pass now I have newbies legend missions suddenly! When do u correct it?
They don't care......they just take our money...
It seems like he wants to burn the game
I messaged GL Support just like they said to do....NO response (big surprise). This is the same thing that all of you are experiencing. This is getting REALLY old...we continue to PAY for everything, considering this is a FREE GAME....yet GL always blames it on DEV. The compensation will be a JOKE (100 tokens)....
I really should just cut my loses, uninstall this game....and stick with Forza and other racing games that WORK....and that you only pay for ONCE.
pass expired ?
The game has become unbearable due to errors problems incorrect classification of cars, and the excessive power of some cars like vanda
The game gets worse over time
Agreed. GL continues to make the game worse.
same here
If you’re getting server errors when joining mp2, keep trying, and eventually you’ll find a lobby. It works for me
@jade yacht, @sweet quarry - is it gonna be fixed today? And one more question: should we play anyway or you will reset our progress to the moment of crash?
Nothing new, especially since unite launch, a pure downgrade to this game
I really don't understand. Technical support is silent, you are also silent here. As if nothing unusual happened. What should we do? Why doesn't someone from the GL gather the courage and come out here to talk to us. Whatever they say is better than silence...
Even after 4 months the crashing issues are still as bad as it was, or probably even worse even after I've raised 3 tickets elaborating about the performance issues each time

Yeah, we all saw it. It was 5 hours ago and since then no info.
Few cars get extra fuel and the rest of them, don't. What is happening? 🤯😔😭 PLEASE fix the LP 😞
@woeful galleon I just found a major bug on Team Pursuit. If you are on TD and go afk your car can sometimes becomes invulnerable / can not be knocked down. Happened when I was using the Electric R.
Quiero mi passe de vuelta, Gameloffft hazte una p.
Come to think of it, on the rare occasions I clicked to view an ad recently, it was showing me Black Friday videos. Makes one wonder if GL decided on a backup and restore to try to fix the ads, and inadvertently wiped all seasons. 🙃
It's messing with all the limited time events as well. Could use some extensions.
I heard that some people got the season pass again, but for me still nothing available
Same here...I just reseted the Asphalt Application in my windows, before i had an old version of season pass with Lambo D Class, now i have just a yellow screen that say "no season" so ...
Than it's just random if you have it back or not; Then it's just waiting until it's fixed and hopefully a good compensation
Some of players in my club get their pass back. But I still see nothing.
this issue is not getting resolve in seconds or hours, please be patient.
Got LP back, but extra gas tanks are not available, although they're shown as they are. @woeful galleon
Good good
Please remove it
Bro is misusing windows-issues channel
is the issue fixed?
I did a little thing, on windows, reseting application. Then launch Asphalt to the screen that show me "a new season is available => carnival season" then immediatly ALT+F4 and re-launch the game, and now it's ok for me
Hope this can help people...because without doing this, i had a yellow screen that tell me "No season"....
Had a bugged respawn happen that insta-kd you
Guys, even though the LP is restored on my account, the fuel is not added. It still shows the normal fuel. Where is the extra fuel from LP ?? 🤨
Is it something similar to when u get killed once but cant respawn altough u had 1 more life?
If yes then that happened to me too idk how or why
Maybe bcus they spawn me back in the middle of the 3 security cars and i have 0 chance of escaping + i sometimes spawn facing the wall/railing which causes me to die unfairly
Not an issue buddy
Extra fuel still not fixed......
Vanda with 4308 ? Can someone answer that
Overclock
After approaching cc I got back my Unite pass, but all my cars stayed with the fuels of "without pass", means I need to go to each car and fuel it out? 200+ cars in here btw...
With each car I have the same number of fuels as without LP. Although it officially writes the number of fuels as for LP, but counts them from the start as if I don't have LP? We are already short of one day of fuel and the possibility of progress, and with much smaller chances than those for whom this chaos did not happen.
If they drove with overclock but the sign for it is missing?
ask the devs
i think you need to empty them one time to refuel it to the limit
Thanks. you are right. But is that fair?
Reason: Bad word usage
Glitch / visual bug / not an issue
This is steam can u share player id and device specs pls
A small issue from my side,
I am a steam player and I have major stutters while playing multiplayer, but on single player, it doesn't have any kind of stutters ( I have played on the same tracks ) and also a huge fps difference
Almost every time I shut the game down (or try to) this happens: Windows 11, latest update:
Forcing the game to close nearly every time is getting very tedious! Where's the professionalism??!! 🤣
can you tell me how much it drops? its happening to me on steam too
Hi, I have a problem with the game on Windows
It turns out I'm not the only one
Same deal bro
uh how much fps do you play on, and how much does it drop?
@onyx ginkgo I get an 15 - 10 fps drop
My fps drops from 150+ to 10-15 
Ayo bro
My game is running at 10fps too
Was in a round playing as a cop but my camera was on this blud instead 💀. Yep managed to replicate. Before the round starts spam E or Q and your camera will switch on another player.
like it drops to 10 fps sometimes?
how am i suppose to complete the special hunt like this?
try restarting your router. game doesn't load the content and it's usually because your ISP is slower
BLEEP the AI in the BOSS EVENT........ Indestructable WTB
easy event
Yeah, in every 5-7 seconds it suddenly starts shuttering, overall extremely laggy since this update
Steam?
I'm on windows itself, probably the same issue in steam as well? Instant fps drops
Reason: Spam
so you were on xbox version of game? or steam version
Xbox
Yes, actually same thing happened to me on xbox, so I updated to steam, but still the problem exists
Hello everyone, could you please help me solve a problem linked to error 1-3-1. Game loft obviously can't work out why the game won't launch, whether it's on Xbox or Microsoft... Help me 
yes ALU team, sometimes the game (especially in multiplayer) dropped the fps and became lagging every few seconds, pls look into it
Specs: CPU: i5-5200U, GPU: AMD Radeon R5 M330
I am getting this error continuously. Nobody enters to my game but every 5 minutes game closes and gives multiple connection detected warning.
yea happens only in multiplayer
idk whats wrong but it keeps on crashing/closing when it in the loading screen at the connecting to server and it was working like 5 min ago but i changed a few game preformance settings and it told me to restart the app
@storm plaza This channel is for Asphalt Unite only.
something like this?
Yes, exactly like this👍
help pls
come on.... game server issues again
Connection error 1-3-9. Am I the only one?
1-3-9
Can we use Handy-Game-Pad as a remote from mobile to play asphalt on PC?
Sorted, apparently the fault was temporary.
You gotta give him the info he asked for first.
pls help any1
I can't get into the game so I don't know what my ID is. My configuration is i3 4170/ ram 8gb 1333/ vga onboard
AI dint got kd , how?
If AI is using perfect nitro you need shockwave to kd them (maybe perfect nitro too I don’t remember xd)
Ya bro, but even bad it holds me behind, so I lose my lap
well this is happening in a pattern, my game s normal from 6 am to 3 pm, after 3 i cant log into the game, but when i can the events are all gone, then again at 6 am the game becomes normal, this problem happened before like 3 months ago
Hey, can you try launching the game on the Microsoft store version of ALU? @rough thorn
that sounds like a time when the ISP is slower because of people are coming home from work and they are all using the internet
GUYS...I can´t download the game in MS STORE
I have that too on a regular base. Thought it was my laptop.
Are devs aware that promoted players cannot accept requests to join the club?
When I click on the yellow check box, I get this popup.
