#🖥・windows-issues

1 messages · Page 45 of 1

jagged schooner
#

bruh the ad limit is only 15? where are the unlimited ads for gas bro??? :((

blissful badger
jagged schooner
blissful badger
#

yes, many things we are losing due to this issue, when they will fix, when everyone stops playing, then their eyes will open

pliant timber
queen pythonBOT
#
11001342 has been warned

Reason: Posted an invite

unreal axle
#

The legend store hasn't updated and now says it's got 7 hours until refresh.

Bit odd, is it a widespread issue or just one of those things

wooden brook
#

Where it doesn't refresh for 24 hours

#

It's rare and only affects a particular individual

#

(i.e. if one person has it one day, it won't affect anyone else if you get me)

unreal axle
# wooden brook It's an old known bug

To be honest the Gameloft servers seems a little flaky today. Keep getting disconnected. Maybe that has something to do with it as well.

Thanks for letting g me know. Appreciated 🙏

#

Gave up playing for the moment. Every race disconnects as it's not syncing. Sad times.

scarlet pecan
#

C'mon 15 ads...

naive eagle
#

The game doesn't load despite having good internet, for 10 minutes

quick horizon
naive eagle
stuck quarry
naive eagle
quick horizon
young dragon
#

WHAT is wrong with ur game?It disconnected 2 of my controllers in 2 games in between the race and cost me the games

#

Its not hard getting 20 points but its so dam annoying that this happens

stuck quarry
urban plinth
#

Help! My account is gone! Tomorrow my computer had an update and after that update, my game was gone. So, I downloaded the game again and I logged into my Xbox account ( thought I play this game on windows) and then my account was gone. My previous account name was PxRxT and Xbox ID was GeneralFerrari01. So, I made a new Xbox ID (as they were not accepting my old Xbox ID) but I forgot my played ID. Pls help me guys, I had 25 cars and my garage level was at 10. I don't want to progress back from the beginning.

orchid stone
#

it is getting really tiring to have ot check up manually which car needs refueling before I go to work... can't we just have an option to sort these cars out?

queen pythonBOT
#
mokshit_23 has been warned

Reason: Spam

stuck quarry
slender leaf
#

can you fix your triumph rewards PLEASE

#

@novel robin can you please help me, i have been playing mp1 and have advanced from gold league 1 to plat 4 and did not get any of the promised triumph rewards. Discouraged i played mp1 some more and got to plat 3 where the game also said i had triumph rewards to claim. This is NOT a glitch, and has been occuring multiple times. Answer this message when you can and any help would be greatly appreciated. Player id= u-37f86

novel robin
#

This is an issue for everyone and the dev team is aware

queen pythonBOT
#
.hun09. has been warned

Reason: misusing channel

slender leaf
young dragon
#

@jade yacht Is there gonna be any new tiers for clash?.it feels very insuffucient.being 4th is also top 5 percent while 200th is too.Itd give a better sense of accomplishment if there were more stages?

atomic wigeon
#

how to unbind a Gameloft id

#

custom care?

lethal pasture
#

My game's framerate drops every time i go airborn my fps works fine on ground but when going up ramps it drops to around 40~ fps rather than the average 120fps

onyx ginkgo
atomic wigeon
#

oh my god

stuck quarry
#

Why did you connect one and now you need to undo it? That’s the lesson

stuck quarry
#

Polska gurom

twilit roost
#

How long will it take to make ads unlimited back in Windows? And also I don't know what the problem actually is cuz it happens on a regular basis after short intervals on Windows only🥴.

dense sparrow
#

This is a thing on iOS as well, but the front trunk lid and the rear hatch are not affected by shadows at all, as you can see in these images. This is also true of the C8 Stingray with the default white color, I haven't noticed this issue with other cars yet.

quaint cave
#

@woeful galleon , store refresh in 24h??

acoustic jackal
#

Yes, GL thinks we buy too much.

stuck quarry
#

GL don't want to buy too much

vagrant marten
#

Hi <3

warm tinsel
#

How to disconnect asphalt connection from a mobile phone? Can I use remote disconnection?

dense mica
#

I cant open the game on windows. It says cant sync with cloud right now. But I am able to access my account on android

winter sandal
#

ayo this condition is too hard

cedar sun
#

Forwarded

alpine raven
winter sandal
#

lol why these guys never do the testing part😆

alpine raven
warped mirage
#

@woeful galleon, @grave vapor pls check the last challenge at the GP. The asked time is impossible!!!! Even with a 5* car I do 1:50. You ask for 1:03.

cedar sun
#

Please stop pinging them, already said it's forwarded

cedar sun
#

Time is updated, restart game if you don't see it

fringe isle
#

Cant do gp time its imposssiiible

onyx ginkgo
#

already fixed

slim granite
#

How many more times do I have to send an e-mail to get the products I have paid for. what will it take for you to respond. i have no idea about this issue.

quick skiff
onyx ginkgo
#

they did, just need to be patient and send the receipts. I bought the ajlani bundle and had to talk with cc for 2 days, finally got them

mild citrus
#

hello
I come back to the game and need to do an update but the store where the game redirects me only gives me the "play" button so i'm going in circles between the "update" button in the game and the "play" button in the store.
Does anyone has a solution ?

onyx ginkgo
#

reinstall game

mild citrus
#

alright thanks

slim granite
#

I cannot make a claim because the refund has expired.

slim granite
young dragon
#

@rich raven Please let this be known to the authorities Tijaria786 GL 11 using a 3170 rated rimac concept 1 id-u9754d Is using boost hacks,he started the game with shockwave and didnt stop using it till the end

cedar sun
young dragon
#

do i need vdo i cant record rn my nvidia app isnt working @cedar sun

cedar sun
#

optional but recommended

young dragon
#

it removed my post

cedar sun
#

Text only gets removed, attach at least a photo of the profile you're reporting

inner hinge
acoustic jackal
orchid stone
#

The game just froze and reset mid mp2 race 😡

onyx ginkgo
#

really annoying to look at, why aren't these parts affected by shadows?

jagged schooner
#

The game keep crashing after this popup appears, pls fix this problem :(, i lost 27 points today.

naive radish
#

bruh i stopped caring about points because every 3-4 races I get a 3 second long freeze that almost always drops me to last place

jagged schooner
#

Same but not very often

cedar sun
naive radish
#

don't have steam linked, don't feel like linking and installing second copy of the game to test it.
only thing I can say is everything was ok before "A class pinifarina battista" patch came out

cedar sun
#

got it, thx

naive radish
#

and freezes happen both in-game and in-menu so I suspect it's something with background synchronisation and not any actual issue with game engine...

scarlet magnet
stuck quarry
cold dust
#

I am NOT getting ADs
is anyone else having the problem?

ember knot
viscid ibex
#

guys

#

stuttering on gtx 1660 super i5-10400f 32 gb ram 4255 and 2 ssd(one m2) its normal? Rare but microstuttering. Its problem with game?

hearty ridge
orchid stone
#

Something wrong with the online gameloft shop today? I bought a small mcmurtry pack and I didn't get the blueprints. I should have gotten 8 of them, but I didn't see any. It was more than an hour ago.

blissful badger
pallid vortex
brazen dove
#

Guys, currently we cannot run this game on Windows on ARM platform, can we?🧐

pallid vortex
valid iron
#

Anyone facing problem to see the avenged sevenfold event
I can't see it

winter sandal
#

Will there be any fix for the existing cars performances , I was hoping for the class d electric r jiggly drift fix

#

It's going too wide because of that

onyx ginkgo
#

no

urban plinth
onyx ginkgo
#

then just login with that

orchid stone
#

I hate the gp, cause it always ends when I sleep.

#

I also hate this showroom, is literally killing my whole week

cedar sun
sacred pumice
#

starway isnt appearing for me in game. my huracan is only 2* with no Bps

sacred pumice
cedar sun
cedar sun
sacred pumice
#

Correct

orchid stone
#

I did not actually get this key, what is going on here? Where is it hiding??

#

And I also am pretty sure that I did not get the mcmurty pack with 8bps from the GL shop that I bought yesterday. Customer support?

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I've also notice she GL shop is bugged. There is no mcmurty packs on display, unless you click on the top section that says Speirling event, then it magically appears.

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and then there is this, another error in the shop.

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As you can see my maserati MC20 GT2 is still locked

stuck quarry
#

yo can someone tell me why legends untie won’t load after I tried playing it? I haven’t played in a while and when I tried to play it today after around 2 months it would just be stuck in the loading screen :/

#

did ur problem fix? @shrewd sentinel

toxic mason
charred portal
#

kindly check out please that the Singapore track always get closed after a while during race in PC... what are reasons?

orchid stone
charred portal
# stuck quarry Computer specs, please

Device name DESKTOP-2IVTKFC
Processor Intel(R) Core(TM) i5-10500 CPU @ 3.10GHz 3.10 GHz
Installed RAM 8.00 GB (7.83 GB usable)
Device ID C3EF77D7-9036-463E-9F90-9E2B4ACEF2CC
Product ID 00330-80000-00000-AA691
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this displayEdition Windows 11 Pro
Version 23H2
Installed on ‎15-‎Feb-‎23
OS build 22631.4602
Experience Windows Feature Experience Pack 1000.22700.1055.0

queen pythonBOT
#
rakesh06853 has been warned

Reason: Spam

toxic mason
#

Lag

stuck quarry
radiant radish
#

I have no idea why, but why doesn’t it load anything?

#

and not
loaded
finally

naive radish
#

closing the game still crashes/freezes it instead of actually closing it, every single time...

lavish dock
#

10 nitro bottles isn’t possible with 9s of airtime
Teorama SE stage 10

charred portal
rigid dust
signal matrix
#

Ever consider fixing the disconnected issue while I had good wifi gameloft?

white plover
#

@lavish dock it's possible I passed it. Drive manually

shrewd mulch
#

please show the car rank on the final mp2 screen

pallid agate
#

game is crashing randomly when starting a game or when closing the game

signal matrix
#

nice rewards despite I reached LL for the first time. Please fix.

dense tide
#

Return back unlimited ads

Limited ads are terrible idea

jagged schooner
#

why is it still not fixed? because of this I failed to do a speedrun.

stuck quarry
pallid agate
#

game is crashing randomly when starting a race, or when closing the app. its VERY annoying on competetive races. please look after this issue

onyx ginkgo
#

alu only uses 1 cpu core, is there a way to fix that?

winter sandal
wooden brook
#

There's probably hidden decimals or something hence they won

analog scroll
#

i tried both Microsoft store and Steam version

hushed zinc
#

Gameloft for the clean engeries tour event the stutnts are not be counted. please fix this

analog scroll
stuck quarry
#

Is there any way to try another laptop?

cosmic jungle
#

Is the controller lagging again… or am i just feeling so

wooden brook
#

Just you

#

I'm playing controller now and it feels fine

#

Xbox controller this is

alpine raven
#

after reaching Elder league, no opponents in MP

#

though I am fine with that, since with just 2 points from the win I reached 60th place, it should work as intended

burnt fern
#

Input delay on ms version now for me, very nice

jagged schooner
buoyant sable
night flicker
#

Xbox, Windows e Steam ALU error

#

App Xbox, MS Store error

#

App Xbox

uneven knoll
#

That's up to Microsoft, not GL

night flicker
#

Link internet problem.
I swith for Other link and ok now.

hushed zinc
#

Hey Gameleft server now. please fix it

inner portal
#

times ??????

winter sandal
cedar sun
#

Been reported, thanks

small trellis
#

Hello everyone, there is a bug in the new hunt, unrealizable reference time

wary arrow
#

Yeah I saw it too

simple night
#

Can anybody help me with the windows game login issues? 🤔

wary arrow
#

Yeah what happened

#

@simple night ?

#

What are you typing

marsh lark
#

ALU taking too long to exit and causes some other issues

Bug description

Upon attempting to exit the game, the game may momentarily be stuck at the black screen. If this issue occurs, this may also cause the system to take longer to restart or shut down.

Poll

Do you experience this issue as well?

✅ Yes
❌ No
simple night
wary arrow
simple night
wary arrow
#

Just put your email id

simple night
#

LEWIS HAMILTON was my Platform Name.

wary arrow
#

Wdym by platform name?

simple night
#

I logged in with my Xbox email ID but it started with beginning 😔

simple night
wary arrow
#

Can i dm you it's consuming time

simple night
#

Please do 🙏

wary arrow
#

I've dm you check

scarlet magnet
#

Hi all , can anyone with low end system like with i3 , i5 processor, please share your graphic setting , if everything thing works fine in the game.
Issues I am facing ... Black reflection behind cars or dim lights in night races or in caves like track, and too much shiny reflection behind it in afternoon tracks make it play unplayable. Sending one video too.

cedar sun
scarlet magnet
#

i3 10 gen 60hz 1920*1080

scarlet magnet
royal vector
final hazel
#

No rewards sometimes in team pursuit

#

Can't claim club rewards in special events ever apart from stage 1 only

inner hinge
scarlet magnet
scarlet magnet
main pier
rare ether
#

@sweet quarry
Player id: u-f43780
am i banned because game keeps restarting on all the platforms i play in

stuck quarry
stuck quarry
grave pawn
#

Windows servers down?

regal cipher
grave pawn
regal cipher
orchid stone
#

please make team pursuit twice as long

winter sandal
#

Please enable unlimited ads , we need them for clash

flat totem
#

@sweet quarry @granite marsh Why did some people get 200 tokens yesterday for completing the survey and not everyone who did? I am one of the forgotten ones

vestal herald
#

Are the windows servers still down?

#

I have not been able to connect for the past 2 or 3 hours

timid cairn
wary arrow
#

The windows server are still down to you guys too?

autumn pagoda
#

Not sure if this is a Windows specific issue but figured I'd start here. I noticed, in MP, the Rewards button has the attention notification on there indefinitely, i.e., no action gets rid of it. Just wondering if I'm the only one seeing this? Currently on the Summer Harvest MP and not an issue in the Season Series MP.

vague lintel
vague lintel
unique canopy
unique canopy
wary arrow
#

Guys server is back on

#

Any problems?

mint gulch
#

as of today, the game frequently tells me my account was accessed from another platform and then restarts

warped bronze
#

Camera Glitch

Team Pursuit Has A Glitch Where The Camera Is Focused On Another Car Instead Of Your Car.

twin badger
#

Please consider revising the behavior of the camera on Action in Google Play Games beta. It is not different from Steady very much and we really cannot see anything ahead.

analog scroll
#

@dire hinge sry for tagging but I m having issues with ALU on my laptop

#

for both Microsoft Store and Steam version I am unable to see anything, the screen is black but I am able to hear the audio, somehow also managed to finish the tutorial, have this issue for over a couple of months

#

i had played ALU before this on the laptop, infact I was around there at the time of the ALU Launch, it's just I stopped playing ALU since then, now when I m trying to run it, it only shows black screen but I am able to hear the Menu, the popups, the music etc

young dragon
#

every day from 8pm my time,the game doesnt connect and it requires a vpn to connect

tropic bear
#

How am i supposed to do these car hunt quests? I got no carhunts to do and the career ones dont count if i dont do it with the required car e.g. ferrari roma

#

Is it supposed to be like this so we never get the blueprints? Intentional gamedesign? Or bug??

sage beacon
#

intentional

tropic bear
#

thats so dumb

sage beacon
#

gameloft for you bub

tropic bear
#

wy is it like this? i want to max out the unite pass, and idc abt the blueprint

sage beacon
#

ask gameloft

tropic bear
uneven knoll
#

What do you think

tropic bear
#

It does..?

#

Bruhh.. im actually trippin ballz, i have to look in the events more 😭 no wonder i never get stuff done

simple ermine
#

Que
Carro es ese
,

stuck quarry
slender leaf
#

Can i have have my platinum 1 triumph please

#

and dont give me some 200 tokens, give me what i actually should have gotten the x10 plat packs.

#

DONT say: "we are working to fix this issue, and then give some trash compensation when it is fixed. GIVE THE ACTUAL REWARDS

tropic bear
hushed zinc
#

windows ad refill tickets is not working

ionic lily
#

Drive with no sound

storm arrow
winter sandal
#

Why my car losing doors and bumpers when it's leaving track on some specific tracks ?

stuck quarry
hushed zinc
#

Ad's are not working today either

visual pier
#

we are still loosing fuel for Error 30 :/

jagged schooner
#

bruh why i only get 1 ads??

pearl jasper
#

Why ads have stopped on windows

jaunty marsh
#

Developers, Can you please add feature to show Room to Delete event when we finish it before it expire,

wooden brook
#

I suggested this a while ago and the team is aware 👍

storm arrow
#

Ads have just disappeared 2days ago. Please fix

wooden brook
wary arrow
hushed zinc
#

gameloft any update on the ad's fix

keen remnant
#

Hi

wooden brook
hushed zinc
#

no

storm arrow
wooden brook
storm arrow
#

Under normal circumstances there is a window where you can select your reward with the factor X12 for example. But it isnt there

#

If you click on next you ll straight receive your reward

lethal cypress
#

Please help
My game doesn't not work without vpn

past parcel
#

Resets yesterday and today don't help

wooden brook
#

Are you on MS Store version?

past parcel
#

I'm on the MS Store version. I have the Xbox icon showing here and I used to play on my Xbox until the ads showed up.

#

Makes me wonder if GL doesn't like people resetting the game to get the ads back each time.

#

GL are experts at nerfing things! lol

storm arrow
wooden brook
#

I'll try and report it tomorrow

storm arrow
wooden brook
#

no

#

But I can relay it to the community managers who can tell the team responsible

hushed zinc
#

Ad's are still not working

autumn pagoda
#

Yup, no ads. I think the last ad available was 2 days ago and nothing since.

lusty sphinx
crisp hollow
#

Like there is an option to watch ads
But when we click in it the screen gets black and then return to the normal screen

crisp hollow
cedar sun
#

Sometimes ads reappear when you restart the game, they're not consistent

bitter frost
#

Is there any ads on steam ?

cedar sun
#

no

bitter frost
#

No meme channel ?

onyx ginkgo
tropic herald
#

Hello

white plover
#

@cedar sun why ghost and slipstream is active. but it doesn't work in mp2

crude hedge
#

MP2 is still unbreakable + team. Change it pls

onyx ginkgo
#

lost access to my account, no reply from cc since yesterday afternoon Conversation ID: 3593035

thorn zinc
#

When I tried to play for the first time in a long time, I got the following 1-3-1 error and couldn't connect to the server. Has anyone solved this problem?

  • Same error on Windows and Xbox
  • Same after reinstalling the app
  • No problem with a new account
wooden brook
hushed zinc
#

Ad's are still not working

pulsar glade
#

Damn ALU still wont launch on my pc nonetheless my pc can accept min system requirements

cedar sun
lusty sphinx
crisp hollow
#

Ok

teal oak
#

I keep getting code 2-0-6-1 and can’t get to play mode since the message keeps appearing preventing the game to launch. It wants me to connect to Xbox live account. I don’t want to run it via a Xbox account. My son just got a new PC and we installed ALU today. Downloaded from Microsoft Store and not via the Xbox app. A new feature in Windows 11 trying to force us into signing up for a Xbox account? Any suggestions on how to fix this? Would deleting the Xbox app help?

hearty ridge
#

Ads are still limited on windows, any update on this?

slender leaf
#

@cedar sun proper compensation for missing triumph, like giving the actual rewards??

sage beacon
#

why ping mods for game issue 😭

wooden brook
#

and please don't ping mods for game issues

slender leaf
wooden brook
#

We moderate this discord server

slender leaf
wooden brook
#

We've mentioned the issues about it before

#

for the last few months

slender leaf
#

and you wonder why the playerbase is inactive and the socials are dead, because issues get fixed and then others appear not like its your fault, its the devs fault so dont sweat it

wooden brook
#

The amount of the playerbase inactive compared to those active is very little

rich kettle
#

hey, gameloft. how long does it take cc to respond? it's been 7 hours since I opened a ticket for a problem related to a purchased pack, the money was taken but I didn't receive the product?

wooden brook
#

Usually not long

#

Have you been sent a reply via a bot to confirm they've received it?

rich kettle
#

They gave a ticket id, but thats all

onyx ginkgo
#

same with me, waiting since yesterday

rich kettle
#

thanks, they replied

white plover
#

why are there no token packs for tuatara

stuck quarry
#

Gameloft ate them

near sigil
#

I got stuck in my career since 2 years
still not received the cars blueprint card i got what should I do

low tapir
#

hey

uneven knoll
#

Are you really trying to open the executable?

pulsar glade
uneven knoll
# pulsar glade Yeah

Open it from the xbox app/Windows menu lmao, MStore apps don’t work the same way as standalone programs despite they have the executable

dim comet
#

Not sure why we are still getting this ad on windows...

pulsar glade
uneven knoll
#

Read again what I’ve written

pulsar glade
#

not full control..

#

i try a lot it dont permission me

uneven knoll
#

What does it have to do with what I said? Literally just open it from the Windows menu or the xbox app, it’s not that hard

stuck quarry
# pulsar glade This one?

Run it as administrator, though you shouldn’t have to do that. You really shouldn’t mess with permissions and stuff. I would clean install the game and get rid of all the files. Make sure your GL account is connected first

I would suggest switching to steam, you’ll never have problems again

stuck quarry
pulsar glade
#

No i have only xbox account. Bcuz i didnt know that ALU wont launch on my pc

jade fulcrum
graceful siren
stuck quarry
#

None of these issues affect gameplay, just ignore it

lunar karma
#

I cant use my controls on asphalt other then steering breaking and acclerating

hearty ridge
stuck quarry
lost ibex
#

using nitro

dim summit
#

Hello everyone, may I ask how I can play with the above controller?
asphalt legends unite

jolly oracle
#

Watching th a7x stream, put ‘hail to the king’ in the chat as that’s what you asked us to do and now I’m banned from writing in these channels on the server

naive radish
subtle oar
jagged schooner
#

Guys how to apply amd adrenaline tuning in asphalt unite ms version ? 🥲
The problem is that without tuning, the temperature is extraordinary.

#

I've fiddled with the administrator but it doesn't work at all , only the steam version works.

Google play games beta is also not working 🥲

light lance
#

anyone have the problem of not opening game??

twin badger
#

Mine opens on Google Play Games beta no problemo

slim granite
#

I want to leave an example of gameloft irresponsibility here.
On 01.01.2025, I purchased 2 products with the pictures below on xbox. I paid for them. but they did not give me my products in the intervening period and they did not return despite all the e-mails I sent. until yesterday. yesterday they sent an e-mail and said. We responded to you in the registered mail [3557711] and sent your products to you. i am leaving the images of that mail. there is no one who responds, no one who gives the products. i wrote a reply via mail and said look at my account and you will see that there are no vehicles. and again they did not respond with the same IRRESPONSIBILITY. i am leaving the images of the products and the images of all the correspondence. GAMELOFT shows a complete example of irresponsibility in this regard.
@sweet quarry @dire hinge @granite marsh

cedar sun
slim granite
onyx ginkgo
lunar karma
stuck quarry
main heart
#

is it a visual bug that i claimed the free gift from Gameloft Club, but the "Purchase Confirmed" message doesn’t appear in my game, or is it a real bug?

low rose
stuck quarry
jade fulcrum
orchid stone
# low rose damn

I'm pretty sure we never get these rewards and GL should stop lying we get them, but we just don't see them, and they should fix this abomination asap.

low rose
orchid stone
#

I'm talking about the multiplayer tripumph rewards

low rose
orchid stone
#

It's ok... but really I never knew what these triumph rewards consist of, never seen them getting open.

low rose
orchid stone
#

I guess you only "get" them if you have the mp pass (but I'm not 100% sure)

twin badger
hidden cipher
#

Hi!

stuck quarry
hidden cipher
stuck quarry
hidden cipher
#

Yes, it persists, I've been like this all day, I uninstalled it. cold

stuck quarry
hidden cipher
stuck quarry
#

So because its happening on every single platform, it’s most likely your internet causing the issue

summer galleon
#

Oh My God ... I Bought UNITE Fund for collector 1 ... After 8 levels only it disappeared !!!

orchid stone
#

I already had to buy it 2 times.

wary arrow
#

im not able to start the game

#

not able to play, just shows this screen forever and it is stuck

wary arrow
#

anyone pls helpp

wary arrow
#

@simple night

pastel tinsel
#

@sharp sail man i didnt knew i could send funny gif

#

and you say perma ban

#

can someone unmute me why i cant send gif just because i got warned

stuck quarry
#

Because it’s a link

charred carbon
daring aurora
#

Unite Found Collector 2 is disappeared 2ndplace

hidden cipher
humble olive
sour bane
#

What is the purpose of this menu? Like, it has been years since it has been broken. I think it dated from the update where they hid the cars that you couldn't get yet in your garage (no blueprint in inventory and no way to get them in any event). Looks like it was a clumsy fix.

cedar sun
wary arrow
#

@cedar sun can u pls help me

cedar sun
cedar sun
# wary arrow this

I don't know , could be anything, start by reinstalling or resetting cache or try any of the solutions in the pinned msgs on this channel

wary arrow
#

ok

sour bane
cedar sun
#

ye not well written

uneven knoll
#

They gave up and put a placeholder 😭

queen pythonBOT
#
atharva3759 has been warned

Reason: Bad word usage

queen pythonBOT
#
atharva3759 has been warned

Reason: Bad word usage

stuck quarry
#

aqui los españoles

worn scaffold
#

When is the update expected?

tepid lily
#

@jade yacht Windows version issue: getting connection failed upon booting up the game when using a VPN, works without VPN, more ad revenue for you if i can use the windows version.

short rose
#

Why is this locked all of a sudden? There still 22 hours left.

twin badger
#

maybe cuz the event is over?

worn scaffold
short rose
sly anvil
cosmic jungle
#

Update for windows is live ⛳️

#

Cant wait to see the bugs 😎

crystal moon
#

Controller vibration has been added but has no toggle on or off? (steam version) global toggle in the steam Settings is also ignored by ALU

The vibration implementation is quite buggy and just over vibrates for minimal or no reason making the game very difficult to play

#

Same applies to Windows store too

cyan kindle
#

SELECT button on Xbox controller for club chat is removed after update, that's inconvenient!

quartz willow
#

what happen to all the Collector Stage card levels? Why did all the cards shift on the first level of Collector Stage 1 and 2? doubt

quartz willow
stuck quarry
night flicker
zinc hinge
#

Guys have you had any problem with logging into the game??

Like after the new update (the unite one) the game would start and then just crash and not open.
Idk if its my system that does not match the requirements or what.......
if anyone can help pls do.

night flicker
#

I didn't know there was an update scheduled for today.

gray nimbus
#

i have to open it like 3 times just to play the game after the update

flint thunder
#

After the update game just crashing again and again

gray nimbus
#

fr

night flicker
#

When the update is finished, I will restart Windows first. If there is a problem, I will have to uninstall the game and install it again.

small trellis
#

With the new update, the graphics settings have been reset to max
and the cars in the garage levels are no longer there on each level
I think they realized that they did not match the real level
the ads are more images than sound

trail epoch
#

Guys, do you have any problems with Steam vesrion of the game? My game crashes afrer lauch on Steam and works just fine on Android.

sly anvil
burnt tinsel
#

Not able to download the update on Windows from MS Store 🥺

lost ibex
trail epoch
#

I did reainstall Steam version 2 times and doesn't help me. It still crashed on "connection to the server" right at the launch of the game

burnt tinsel
cosmic jungle
#

Overclock is not working with overclock pass

cosmic jungle
cosmic jungle
flat mortar
#

It's horrible that still now Club Names in leaderboard are not showing correctly.

jolly imp
#

Graphics seem worse, no amount of upscaling can even sort out the jaggy-lines (lack of Anti-Aliasing) with the new update.

manic holly
#

The update messes it all up 🙂

trail epoch
#

I think I knew what happens in my case that my Steam version of the game crashing at start. Seems like its after graphics changes and reinstall doesnt help me to fix it. Other solutions like clear cash of the game and add to firewall doesnt help also. Is there any config file for the game I can change to fix graphic setting directly not launching the game?

winter sandal
#

Chiron has been removed from mp1 car selection

scarlet pecan
#

can't accept member in club, shows error. and of course all the other mess you've made... again

winter sandal
#

aston martin event gone

storm arrow
#

Does your club view look like that as well?

#

only ID instead of names. and this here looks awkward as well.

trail siren
#

In settings I want to put low in shadow resolution, but it stick to medium after restarting the game.

orchid stone
#

as after every update, the graphics get cranked up to max and I get low fps, I need to do fine tuning every time.

night flicker
#

Update ALU Windows account Xbox and now stay trying connection...

upper zodiac
#

Since I'm a Unite Pass owner I shouldn't have to waste fuel while playing career but it still used all the fuel.

fluid prawn
#

Ad's are broken, black screen all day 😠

wooden brook
#

Be glad that they're there at least 🤣

orchid stone
#

Wow the game never played as smoothly as it does now! Congrats GL, that's an achievement indeed.

orchid stone
somber blade
#

cant buy ford mustang packs anymore, bruh, plz fix

uncut python
#

asphalt fix your optimizations please, im getting lag (fps drop) spikes from nowhere and its making me lose every race, also that it takes a year to close the game (i have no evidence since i wasnt recording any video)

subtle flame
flat mortar
#

Cannot accept request for joining

summer galleon
#

Career mode says No gas consumtion for unite pass although it consume normally

brazen cairn
#

chiron not present in LL...this is the only car I was using @sweet quarry please attend to this

daring blaze
winter sandal
#

Mp1 is dead with little lobbies

sly fog
random charm
#

wow, that's crazy 🤣

sly fog
limber frost
#

Help me, i don't see any events.

marble root
#

I am not able to open the game, it goes to open the game, Mouse turns Purple triangle and it closes. @sweet quarry ... Please check this..

worn scaffold
#

Why don't I have it

limber frost
#

I finally fix my problem.

sleek hemlock
#

Wow, bad update. No way to play MP... freezing screen on and on...

marble root
orchid stone
winter sandal
#

Car hunt missing for me

jade fulcrum
tawdry ruin
sturdy radish
tawdry ruin
# lost ibex visual bug, you don't get -1

This bug has been left unfixed for about 1 year or more.
Everyone is skeptical because there is no way to confirm for sure that it has been added.
I think it is GL's negligence to have left it unfixed for so long.😩

past parcel
winter sandal
past parcel
#

GL wants you to buy the LP

winter sandal
#

Wow , premium membership content

#

Forget about access , we can't even see😅

past parcel
wheat nexus
#

Still the same problems. Cross the finish line and the game crashes. The tank is gone and the event tickets are gone too.
For example here... One of many...

orchid stone
#

I am not very excited to reach lvl 38. and also it takes forever, so the excitement is even less.

scenic dagger
#

I'm on ps4 where to report problem?

scenic dagger
scarlet aspen
scenic dagger
#

I think it's done

storm arrow
#

what the heck is this now

sage beacon
wooden palm
#

bro idk what asphalt's optimizaions I use custom graphics in order to get a nice look between performance and visuals but for some reason every time i put it to custom it automatically puts it to very low i don't know what's happening..

quick skiff
#

It seems like you can use a different star wildcard on the offered car

marble shoal
#

My graphics settings are automatically changed to low, and when I set them to custom the game crashes, and it no longer lets me enter the game, it closes on the loading screen

burnt tinsel
oak badger
#

theres a menu solely for vibration of the controller now... i dont understand why its not under the controller settings menu.. cmon guys

errant crest
wheat nexus
winter sandal
#

i have this car at max with 2 epics from gold , but why its regulated in mp1 ?

#

where is mods, why gl is pushing players to suffer , now even blocking players from using their own cars

#

Now only p2w players having gt3 and all other cars can win

inner hinge
#

@granite marsh all cars with the overclock boost available will be overclocked? 🤔

sonic gate
#

@sweet quarry @cedar sun Solo Pvt lobby not working properly . Even though I have good wifi and it shows as online in Club members , it keeps showing "YOU HAVE BEEN DISCONNECTED" .Please look into the matter

sonic gate
#

@woeful galleon Could you please look into the above matter brother?

trail epoch
#

Guys, does anyone ever had a problem with Steam version of the game like I got afrer this last update. I think after changing graphics setting my game crashes on the first window "connecting to the server". Only on Steam version and its most important to me...

wise hill
#

wrong logo in the Google Play Beta Games(Windows) emulator when starting the game

sonic gate
#

What should I do then?

still sparrow
#

after the update, the Windows version of the game started to run incorrectly in windowed mode. After launching, a black window opens to the full screen, then to the 720p expansion window.

winter sandal
#

nice oc gone on scg, now i cant improve my time

stuck quarry
wary bison
#

The controller vibration feedback is through the roof, absolutely horrible after update! Please go back to original specs!

orchid stone
#

Since the update, my overclock pass does not work on the added special and daily events with new cars, but also in team pursuit today.

#

my overclock pass is still valid for 10 days

#

showroom, overclock not working on the showroom car

#

all these cars (and probably some more) need yet to be overclocked, because my pass does not work with them.

orchid stone
tropic bear
#

will any music artist(s) collab be done in the future? like A7X?

#

cus i feel like Metallica might fit too with A7X. would be nice to see them sometime soon in the game

#

but im doubting itll ever happen bcus Metallica is very Popular, unlike A7X afaik

flat totem
wary bison
stuck quarry
clever eagle
#

Having issues connecting to the game and getting a 2-0-3 error, not only that I can't access the Gameloft Shop nor the main website and help pages. Are there issues with the Gameloft servers affecting Gameloft accounts?
By the way, this is just GL stuff, every other website and internet services I use work, I've also reset/repaired the game and reset my router twice, I also cannot access the game via Android so it's not at my end.

wary bison
winter sandal
onyx ginkgo
worn scaffold
#

The site to retrieve the redeem code does not open

stuck quarry
#

I can’t access my account on pc

cedar sun
#

only customer care can help

onyx ginkgo
stuck quarry
#

🥲🥲🥲

stuck quarry
#

Ill try that too , I tried uninstalling and then reinstalling the Xbox account and the game but it didn’t work

onyx ginkgo
#

that wont work, if you login with gameloft id on an exisitng account, it wont work. Open xbox app-top left, sign out, sign in with a fresh account and then login with gameloft id.

stuck quarry
#

Ok I’ll try it

stuck quarry
stuck quarry
#

Guys my issue is sorted , I was suggested by someone to login in pc using code generation from different platform

onyx ginkgo
#

thats not a safe method, you can lose your account if you do that. I lost my level 60 because i did same thing and took me 4-5 days to get it back :(

subtle kiln
#

After having a quick browse, looks like I'm not the only one suffering with blank screen after starting an mp race!

#

Hope you can fix these issues quick

orchid stone
#

You need to FIX the OVERCLOCK issue guys, or give us a OC pass refund.

worn scaffold
#

@orchid stone thx

spring tusk
marble shoal
#

My game still has these visual bugs, the most annoying one is where the screen goes dark. The video is from the previous update, but it has gotten worse now, only I haven't been able to record it because the game doesn't open anymore

daring ermine
#

Need ghost mode for own team in security vs syndicate, too much brainrot. bozo's do not understand the word team

flat mortar
raven quiver
#

what the sigma did i just log in onto

keen remnant
#

Hello

winter sandal
onyx ginkgo
#

how is it an issue lol, the cars which can be overclocked changed periodically

winter sandal
#

Previously also same thing happened between the gp , opponents got advantage

#

Now the weekly event car has been removed from oc in the middle of weekly

#

It is an issue , it effects the leader board

stiff urchin
#

Mp randomly crashing multiple times showing disconnected and when I force close it, it consumes too much memory or whatever idk, made my laptop BSOD (it have a 3060 and never crashed on any game before)
Lag and game crash happening much in this game

naive radish
#

this car blueprints STILL do not appear in the shop, only import parts

vagrant marten
#

Hi everyone ✨

orchid stone
# onyx ginkgo how is it an issue lol, the cars which can be overclocked changed periodically

Maybe you don't understand the OC issue that's going on. We, who bought the OC pass should have all the overclockable cars already overclocked, regardless of OC cars changing periodically. But some are not overclocked and need to be overclocked additionally with OC chips, all this while our OC pass is still active. If you look up you'll see a bunch of screenshots that I posted about the issue, and not just me.

onyx ginkgo
#

you cant oc cars which are in free try

cedar sun
#

@orchid stone are the overclockable cars already overclocked when you view them from your garage? (no events, no MP)

orchid stone
#

hmm they actually are, but, although an interesting observation, what good does it do if I can't use them overclocked when I need them?

cedar sun
orchid stone
#

This seem pretty unrelated to the fact that the OC pass doesn't work, when there is clearly an option to have those cars overclocked if you put in extra oc chips.

cedar sun
#

The option is rather functioning weird right now, if you got to an overclockable car that has the button and you try to overclock, it'll show you server error, however the car will get overclocked and you won't notice it as stats won't change, but if you go back to garage you'll find it overclocked

I guess overlooked by the devs, the button should be hidden in any screen where the car is regulated

orchid stone
#

oh, ok that makes sense.

stuck quarry
subtle kiln
#

Fix the issues GL... I was doing my fastest time in OC event and all of a sudden game crashes out

subtle veldt
#

I don't understand what's happening. I'm only getting 4-6 FPS on average and the game is so much laggy and stuttering. I didn't have this issue before.

tropic bear
#

my minecraft launcher has some type of relation to my ALU acc, like whenever i wanna play mc on my main i gotta change back the account to my ALU acc. the main mc and main ALU are on diff accs but i got alu from microsoft store, the stores account doesnt change when i play mc or alu so whats going on?

sleek hemlock
#

Freezing on and on every MP race . Please, fix it

lusty delta
#

I don't know why my laptop(i5 10th gen with gtx 1650)gpu usage and temperature are under control while cpu temperature is so high (sometimes above 85°C) despite low cpu usage. I'm playing at low settings with 900p with 100% scale and every things low/off except models quality high. Anybody knows any solution

stuck quarry
lusty delta
#

Something like this in my messy bedroom 😂 but it is all open and airy I guess . Even the back is slightly lifted

heavy cradle
#

Since ALU team said pagani huayra R is the class B king long time ago, how about to improve its drifting?
If this happen, it will be grateful. Tq

orchid stone
#

I think mp is better when the knockdowns are disabled.

orchid stone
#

I'm also enjoying this mp rewards, so much better. I like how the mp1 is structured starting from bronze gives us even more rewards. Every mp1 should start from bronze, imo.

naive radish
orchid stone
#

not sure I understand

naive radish
#

You'd just get gimped because series score gain is awful at lower leagues

orchid stone
#

As I understand, when you get a league higher you get those triumph rewards, if you stay in that league until the end, and then you go higher you get only the next tier triumph (instead of the previous one), if you stay in that league until the and so on... until you get to legendary and you get those legendary triumph at the end. But meanwhile you get packs for each subleague you reach... maybe I didn't get that right tho.

#

The gain is in those packs of the subleagues, for example I reach silver 1 and I get the triump reward (at the end) 1 bronze pack + 5 silver packs + 4 silver packs, and immediately the next screen I get 10 silver packs to open.

naive radish
orchid stone
#

oh yeah the seasons... I shall pay more attention what happens when the season ends.

naive radish
#

it's gonna be winter rise 2 and you'll only get soft rank reset (drop like 3 leagues)

orchid stone
#

although I'm confused, every 14 or so days when a session ends I get basically the same rewards and they aren't many. So do I get all those triumph rewards I reached along the way, at the end of a season? Like even if I moved up in higer leagues say if I moved to legendary will I also get those bronze triumph, silver, gold and platinum along with the legendaries?

naive radish
#

because MP is a chore... they even "nerfed" rewards mid previous season by increasing max SS to 12,500 from 5000 and I think gain per race was reduced too, now it takes forever to clear.
Triumph is instant reward, it doesn't affect end of round rewards, only your league and position does. And as I said its once per season so you won't lose out on them if for example you don't get to legend league in first round.

orchid stone
#

but then how come if I reach a triumph reward that consist of 1 bronze + 5 silver + 3 silver, the next screen I'm opening 10 silvers... so that are triumph rewards that I open instantly? Maybe they differ from the initial number of packs because I have the mp pass.

naive radish
#

afaik mp pass has no effect on triumph rewards, maybe you're reaching score milestones

orchid stone
#

and what is confusing is when it says, stay in this league until the end to claim these rewards, or something, Next time I reach a triumph I will make a screenshot, cause that thing confused me

#

ok right now lol... so these are or are not triumph rewards? cause it doesn't say triumph on the screen

naive radish
#

no, triumph is different and it lets you open 10 packs instantly.
those are just league rewards that you will get as tooltip says

orchid stone
#

ok now immediatelly next screen, it says triumph

#

these rewards always seems to be connected, as they are always waiting the next screen.

naive radish
#

they somehow are but you won't bee seeing triumphs next rounds until you beat your best rank from previous rounds

orchid stone
#

thanks for taking the time to explain it to me

stuck quarry
serene ingot
#

hmmm.... the star up screen said that i could 3 star the game, but i got 0/33BPs, and i also didnt get my 10BPs from the MP1 packs, help???

terse wolf
stuck quarry
#

Hey I am running into this issue again on my Microsoft xbox pc version of asphalt

#

It’s so pathetic that I have to troubleshoot everyday before I play that I am considering to just leave this game

#

Can anyone tell me hat to do?0

errant scarab
stuck quarry
errant scarab
errant scarab
stuck quarry
#

I have now uninstalled xbox and Microsoft app and the game and trying to
Reinstall it . Also I am now installing the game ready driver as you suggested

#

I have a NVIDIA GeForce GTX 1060 6 gb card on my PC

errant scarab
stuck quarry
#

Bro I don’t understand these computer things well, it’s too hrs for me to do all that

#

I need a step
Wise guide probably to be able to do that

daring ermine
#

No lobbies once Elder league reached, bring back league mixing plz. It would make more sense to change the rating system so players in the lower league don't suffer so much loss of rating

ember knot
#

Hello, our club is open but noone can enter. We need to invite new players fron inside. This is critical as the club will empty progressively. Is it a general issue ? Does a fix is plan ? Thx

jagged schooner
#

Guys, my id was changed after login xbox acc, and do u know how to fix it?dead

woeful galleon
frail rover
#

yo when i watch an ad it kinda goes black? like, i can't see it at all, but i still get the reward once it's done, and apparently you can see it on a discord stream, according to people i've played with

trim birch
stuck quarry
subtle flame
sturdy radish
#

dual LP560-4 in silver packs?

cedar sun
#

Reported

daring blaze
#

@cedar sun this aint right, i have the overclock pass, and now they want me to spend oc coins to overclock the Vanda. thats robbery.

cedar sun
noble ember
#

Is there a way to get Radeon super resolution to work this? It did before. Now always shows as inactive. Is there something I need to change in ALU or Radeon settings? I'm using a 1080p monitor. Have tried selecting 1280*720 in game and still doesn't activate.

stuck quarry
#

He Escopeta thanks for reaching out to me , for now my issue has been resolved. I had to reinstall my graphics card and Microsoft XBox client and the the game to be able to login to my GL id

night hamlet
#

When will they finally fix their network latency issues?!

#

MP has become unplayable

#

And why haven't they removed/fixed Chicago yet?

#

And if you really care about balanced car ranks, why not nerfing Vanda and Huracan? By far the most overranked cars in the game.

#

@jade yacht @sweet quarry @cedar sun See comments above.

cerulean sandal
#

Anyone experiencing game crash mid race?

hearty ridge
stuck quarry
night hamlet
leaden spear
#

why this game crashes in every session on windows after update?

leaden spear
stuck quarry
cerulean sandal
#

Network and hardware are definitely not the issue. Sometimes, it works, oftentimes it doesnt.
Good thing there's cross save so I can play it on my phone.

stuck quarry
#

I’m saying to him that bad connection in game is usually the servers themselves and not something you can control

mental prism
#

Hi all , how do i use manual acceleration on a win kb

trim birch
stuck quarry
tacit torrent
#

how is this possible?
the range of the car is not what GL offers on PC

sage beacon
#

its free try and regulated so gameloft put it at 5* for those who dont have the car at >5*

trim birch
stuck quarry
# trim birch intel UHD Graphics

Yeah, so unfortunately you might need to get a better pc to run the game properly, nowadays iGPU’s are not powerful enough to run modern games

trim birch
#

than you, I was already saving for another PCcry

little edge
orchid stone
#

Dear Gameloft, I just need one more, please give me the chance to get just one more EIP to gold my WV12 Coupe 🙏

daring ermine
#

Customer care denying that there is anything wrong with MP2 Elder league players unable to get a lobby - Dead trash game

hearty ridge
scarlet magnet
#

It's on INTEL R UHD GRAPHICS

harsh moon
#

After the update, all tracks seemed to have all variants included in Private Lobby except for New York, which still has the same track list as before (one example of a missing track is Zeppelin Race, there are other variants but I do not remember their names), don't think this counts as an issue but would be nice to have Zeppelin Race thrown in for Clash Practice (with Chiron and IDR)

verbal quartz
#

can intel core i3 run legends unite without crashing
(when theres already 3 more games installed)

#

i3, 10th gen
ASUS

cedar sun
#

try

verbal quartz
#

anyways, I'll try......FOR THE 7TH TIME IN A MONTH

scarlet magnet
#

If not , pray to GOD and ask asphalt to give window player experience like atleast of mobile player.

#

Check if no background apps ON to give proper internet to game

verbal quartz
#

Thanks Bhai
🤟🏼

hollow aspen
#

Hi,
I started racing MP1 today, and after first race, game placed me in gold 1. Shouldn't I be placed in bronze league?
is it a bug, or intentional, because of my late start in MP1?
Or maybe bc I ommited MP1 in previous season?

uneven knoll
#

It’s supposed to send you back to Bronze, but they messed it up again lol
I also started in gold league after skipping the previous mp season

sage beacon
#

some players started in Platinum so Gold is a better situation although unnecessary

echo helm
#

hi, i have a ps5 controller that is now vibrating in every race, it wasnt doing this before any idea how to stop it?

quaint cave
#

2 days ban for what?? I haven't done nothing with the game files! @cedar sun , can you elaborate?

cedar sun
#

2 days is weird

quaint cave
cedar sun
#

Unaware of any current random bans or ban waves, haven't seen any other reports so far either, cases like this are best forwarded to customer care for investigations

quaint cave
sly mica
#

How to change xbox account in the game?

#

I have 2 Xbox accounts - one is new and one is old. Right now, the game is connected from my old account so how to change without losing progress?

cedar sun
marsh star
#

Hi! Since yesterday I have a problem when starting the game. It says "Your data cannot be synced with the cloud." I can click offline gaming and all the game works. But I get no pack, which I bought in game a hour ago.

cedar sun
marsh star
#

No doesn't work for me

naive radish
#

Shouldn't small MP lobbies get SS score boost? Why did I get 16 SS for being 2nd in legend league? Is this working OK?

carmine cliff
cosmic jungle
#

Anyone having trouble connecting to server or is it just me.??

cedar sun
bitter helm
#

installing a carbon panel on any part of the car causes the other panels to bug out, disabling dynamic shadows on the panels

in this instance, the trunk had carbon applied
this is especially noticeable when there are lots of dynamic shadows present, e.g. darker areas/below trees where the dynamic shadow from leaves is very noticeable

marble mica
#

does anyone getting issues with mouse wheel not working on google play games

past field
#

guys my ALu isnt opening after i altered some graphics changes in ti

cedar sun
past field
#

@cedar sun its not tho i even restarted my computer

cedar sun
#

reset the game then

past field
#

how

cedar sun
#

through its app settings in settings -> apps

orchid stone
#

The last two days my game often freezes during the black screen ads

wooden brook
#

Do you do the following?:
Click "watch ad" > screen goes black > clicks off game to do something else on the PC while ad plays in the background

rancid patio
#

cant delete account

wooden brook
#

If yes then it's normal

#

The ads pause if you click off the game

#

They always have

#

If you're quick enough however, they'll play in the background once you click off

orchid stone
#

yeah but when you come back they are supposed to unpause

wooden brook
#

But it has to be immediately after clicking the ad

wooden brook
#

at least in my case they do

orchid stone
#

anyway, I just restarted my pc later, and now it works as it should.

naive radish
#

24 SS gain for win in legend league? is something wrong with MP1?

#

and next game i got 48 for being 4th, this makes no sense

#

they've killed small lobby protection? when

little edge
#

$ 85 ARG
$ 0.081

#

is it a bug or a discount?

sage beacon
#

crazyyy

dusty oxide
#

Anyone else facing this problem?

high sierra
#

Hey guys, is ads watchable on the Windows store version ?

sage beacon
#

it is for me

#

(unfortunately)

unkempt quail
hearty ridge
#

Still the same thing

quaint cave
#

@woeful galleon , why am I not able to play Multiplayer? Last week I got banned for 2 days without any justification, under the accusation of messing with files, etc., just because I had turned ransomware protection on and ALU got blocked somehow, and since I got back, I can't play MP...

#

Besides de MP issue, my runs are not counting for team goals...

past parcel
# wooden brook Yes

Um, depends on what you consider "watchable" I guess. Ads run for me and I get the credit boost but every ad just shows a black screen

#

This started with the last update of the game. Before the update, no issues

wooden brook
past parcel
#

Do they have plans to fix the ads so you can see them. Luckily none of the ads require any interaction or I'd be screwed

wooden brook
#

Eh

#

We haven't really reported it

#

or I haven't

#

The upside is that they play at least 🤣

orchid stone
#

gp is broken, it doesn't refresh positions in the main screen, unless you go check the results for the current round, and then it does immediatelly after you do this. Or so it was during R1

marble crescent
#

yesterday i was playing around with the graphics settings and then i stopped playing, now the game crashes on the loading screen, pls help :c

orchid stone
#

😡 I reported this many times, but Gameloft ears are DEAF!
It was when unite came out, that gameloft removed this advertising jumbo table that was there, the table is not there anymore visibly, but we still crash into it, which is even worse if they just left it there.
ITS TIME THAT GAMELOFT FIXES THIS, BECAUSE WE ARE CRASHING INTO THIN AIR!!!!! 😡

#

Notice the point of impact location, the explosion mid air behind the car

#

Do you see it? 😡

#

Can you FIX it ASAP?

orchid stone
#

I found an old video, even if it ultra low resolution, is good enough to make you see in the old A9 Legends there was this jumbo ad there that you removed, but forgot to remove its collision.

#

same place, same jump (just different speed)

marble crescent
#

nvm i fixed it

#

i just had to delete the gameloft folder in documents and log in again

high sierra
stuck quarry
naive radish
#

I dont see those banners either, luckily they dont exist on new maps and I have the 2 offending ones memorized - other one being on himalayas that is close to a ramp as well.
But it's legit bug if its invisible when cached file is borked instead of falling bsck to something default

cedar sun
#

To clarify, never said to delete the whole folder, just the graphics file, a workaround that I got from a GL dev, so it's safe to do in case something goes wrong with your game's launch due to graphics settings changes

flat gazelle
#

what happen lol?

hazy delta
#

not really a windows specific issue per say, but this race needs a serious rework.. the rank required is 1400? yet the opponants are clearly nowhere near that rank and they smoke you straight off the bat.. even with a vehicle over 2k..

quaint cave
#

@sweet quarry or @jade yacht , last week I've been banned for 2 days, under the accusation of messing game files, etc, the usual, just because I changed my antivirus software, turned ransomware protection on and ALU got blocked from accessing some folders. After those 2 days, I've done all events due to my times been removed from leaderboards, but now I'm not able of playing MP. I need to finish a LP mission which requires MP and I can't do it. Also on SE's, my runs are not counting up to team goals, when applies. Can any of you ask the responsibles why this? Many thanks.

valid meadow
#

Hi

naive radish
valid meadow
#

Need help. I am not able to access the game since yesterday. everytime I launch it, it crashes without any error warning

sly fog
#

Three cars have bugged stats in-game so far, wrong performance

Saleen S7
Lykan Neon
Vanda

queen pythonBOT
#
maverick_5559 has been warned

Reason: Bad word usage

flat totem
#

There is a news for the Unite fund, but when you click, nothing to buy ( I am level 55)

orchid stone
naive radish
#

being last in 8 players lobby gives more SS than winning in 3 player one, 🤦‍♂️ what is this

flint salmon
#

hello can anyone give me any adivice to fix this when doing a microtransaction because it gets stuck on this screen for 30 minutes then closes.

#

i'm a windows xbox app user

winter sandal
#

whats the new currency?

cedar sun
wooden brook
#

@vast ginkgo Have you tried this?

zenith willow
lavish dock
#

Unite fund still not available on pc

hearty ridge
#

Ads on windows have been blank since this update

queen pythonBOT
#
amayaonas has been warned

Reason: Posted an invite

summer garnet
#

why no overclock 🧐

cedar sun
#

Not an issue, car isn't in the featured list of OC'able cars of the season

queen pythonBOT
#
hawk5249 has been warned

Reason: Posted an invite

naive radish
#

anyone else having issue with rain on unlocked fps?

queen pythonBOT
#
angrypatriotgaming has been warned

Reason: Bad word usage

green forge
#

How come the version on steam windows is different than on mobile. I mean in terms of free stuff from all the advertising on mobile. I get non of the advertising freebies on steam

uneven knoll
#

Steam doesn't allow ads because of their ToS. You can still watch ads if you link your account to mobile/windows store

flat totem
#

Amazing ! Captured just now in the game, it tells me calculation of the results of R2 while R3 has already started since this morning 🤡

night shell
#

w lego corvette

mild bluff
#

@sweet quarry , why are the packs for the Porsche 911 Turbo 50 Years in the Garage Hunt section in the shop, when that car hasn’t got a hunt? The hunt car is the 911 50 Years Porsche Design.

queen pythonBOT
#
mrlightingtouchboss has been warned

Reason: Posted an invite

halcyon zodiac
#

i tried add semeone today it dont let me i tried it winout copy paste even reseted the game but it never send the request

nimble dust
hearty ridge
#

Game has been extremely laggy ever since this update

high sierra
#

Anyone have the game laggy problem today on the MS version ? Steam version works just find, but i can feel theres a lot of lagging moments with the Microsoft version

simple sage
queen pythonBOT
hearty ridge
cedar sun
#

Seems a global problem

silk briar
#

All bonuses are gone as well for season pass holders

prisma aspen
#

I have it too. No fuel, no bonuses, nothing. Some old LP instead.

sand isle
#

I will never EVER play this game again!

cold dust
#

what the

prisma aspen
#

Hello, @sweet quarry, we have car hunt on progress.

eternal dirge
#

same thing for me , what is happening? I bought the previous pass and now it is all resetead in the middle of the season ? is this a joke ?

hushed zinc
#

Something is messed up on the unite pass

cold dust
#

we didn't even get to episode 4 yet

cedar sun
#

Devs are aware, thanks for the reports

warped mirage
#

same ....omg GL 🤦‍♂️

main pier
#

It always bugs against the player

sour bane
#

Looks like my pass was changed with one from a new player.
ID u-74f6c

quaint cave
#

Same here.

sour bane
#

but got level 5 right away, can't remember if that was the same level as the proper pass

warped mirage
#

I thought it couldn't get much worse...I was wrong!

crude edge
uneven knoll
quaint cave
#

Let's see how they'll reinstate our pass. I can't remember in which tier I was, but it was way past 50%...

sand isle
#

You robbed us in half the season. All I can do is click on buy pass but there is no option to buy LP. Will someone come to us and tell us what is going on or will you, as is the good old custom, keep quiet and pretend everything is fine!

uneven knoll
sand isle
#

and yes. Customer care doesn't work!

slate vale
#

cant log into the game since morning

cedar sun
regal cipher
#

Congratulations on rushing to rip everyone off with a fix to the cost of the Car Hunt store packs, and breaking the Legend Pass for everyone in the process. Yet another huge development team success story.

plain inlet
#

same here

tawny crescent
#

season pass issues here, ticket submitted

distant halo
#

My LP has been vanished. ID:u-27273

regal cipher
restive granite
#

My legends pass, out of nowhere, disappeared. I was playing and suddenly my pass and the progress that had all disappeared. Better specifying, it disappeared the United Pass. The only purchase was from Pass Diario de Bonus.
How to restore this ???

warped mirage
#

For me it is significant that the members of the Asphalt team all keep their mouths shut!

grave pawn
#

My legend pass and all season rewards are gone

cosmic jungle
#

Where is my legend pass… come on gameloft…. Where is my fuel gone… so paid for nothing now…

grave pawn
warped mirage
torn fossil
#

When will the glitch gonna end?

daring blaze
#

My legend pass has expired before time, and now i have this. Player-ID u-0f9f8

torn fossil
flint thunder
#

wth going on

dreamy gale
#

same issue with pass for me ID#3633162 open

thorn yacht
royal python
#

excuse me, where current pass?

uneven knoll
formal tartan
#

New Legends Season also appearing here. How did that happen?

subtle kiln
#

More problems....

sand isle
#

Can't buy LP. There is no option. Except bundle pass.

cosmic jungle
#

Well countach is the new porche for me

subtle kiln
#

Was 75% on the season. What will happen with our cash spend on the season pass? I'm not paying again

sand isle
#

Thank you GL

stuck quarry
#

No season, no problem? 😄

forest vine
#

GL is the very best Gmbh when it comes to ripping off money

pine orchid
#

no season available

rough dew
#

Where legend pass go?

cosmic jungle
#

No season available

#

u-g7141

grand island
slate narwhal
#

Ok, the issue is not that the pass is expired but seems that the rewards were changed and missions were reset and changed to 2 missions only and the cars in the pass are not of this season. Also in the mission welcome showing ''Welcome to Asphalt 9". What kind of bug is this???

grave pawn
#

I paid for season pass . I want my rewards, advantages and all the rest NOW

slate vale
mint gulch
stone rampart
cosmic jungle
#

25th anniversary lambo is back again

stuck quarry
slate narwhal
cosmic palm
#

pass expired...

cosmic jungle
#

Interesting post 2 years ago…
Apparently i have the new legend pass now… whats happening gameloft

#

I did not pay for this though

uneven knoll
atomic torrent
stuck quarry
#

"please wait forever"

long lynx
#

🤬

sand isle
#

Would one of the administrators be kind enough to tell us when, approximately, this will be resolved? or working hours ended and everyone went home.

long lynx
#

where is my pass?

atomic torrent
#

April one 😂

grave pawn
#

ADMIN, I PAID for legend pass now I have newbies legend missions suddenly! When do u correct it?

light tulip
atomic torrent
#

It seems like he wants to burn the game

light tulip
#

I messaged GL Support just like they said to do....NO response (big surprise). This is the same thing that all of you are experiencing. This is getting REALLY old...we continue to PAY for everything, considering this is a FREE GAME....yet GL always blames it on DEV. The compensation will be a JOKE (100 tokens)....

#

I really should just cut my loses, uninstall this game....and stick with Forza and other racing games that WORK....and that you only pay for ONCE.

balmy hawk
#

pass expired ?

light tulip
balmy hawk
#

The game has become unbearable due to errors problems incorrect classification of cars, and the excessive power of some cars like vanda
The game gets worse over time

light tulip
atomic torrent
#

Nice 😂

#

¿How much more money do you want Gameloft? 🤣

graceful siren
#

same here

atomic torrent
#

I have nothing left but to laugh 😁

#

From time to time he lets you play 😁

slate vale
stuck quarry
#

If you’re getting server errors when joining mp2, keep trying, and eventually you’ll find a lobby. It works for me

prisma aspen
#

@jade yacht, @sweet quarry - is it gonna be fixed today? And one more question: should we play anyway or you will reset our progress to the moment of crash?

hearty ridge
sand isle
#

I really don't understand. Technical support is silent, you are also silent here. As if nothing unusual happened. What should we do? Why doesn't someone from the GL gather the courage and come out here to talk to us. Whatever they say is better than silence...

hearty ridge
#

Even after 4 months the crashing issues are still as bad as it was, or probably even worse even after I've raised 3 tickets elaborating about the performance issues each time laugh laugh

stuck quarry
prisma aspen
# stuck quarry

Yeah, we all saw it. It was 5 hours ago and since then no info.

ebon meadow
#

Few cars get extra fuel and the rest of them, don't. What is happening? 🤯😔😭 PLEASE fix the LP 😞

dim comet
#

@woeful galleon I just found a major bug on Team Pursuit. If you are on TD and go afk your car can sometimes becomes invulnerable / can not be knocked down. Happened when I was using the Electric R.

digital elm
#

Quiero mi passe de vuelta, Gameloffft hazte una p.

formal tartan
#

Come to think of it, on the rare occasions I clicked to view an ad recently, it was showing me Black Friday videos. Makes one wonder if GL decided on a backup and restore to try to fix the ads, and inadvertently wiped all seasons. 🙃

stuck quarry
#

It's messing with all the limited time events as well. Could use some extensions.

silk briar
#

I heard that some people got the season pass again, but for me still nothing available

brazen goblet
silk briar
fluid nexus
#

Some of players in my club get their pass back. But I still see nothing.

stuck quarry
quaint cave
#

Got LP back, but extra gas tanks are not available, although they're shown as they are. @woeful galleon

weary pollen
#

Good good

prisma herald
#

Please remove it

uneven knoll
#

Bro is misusing windows-issues channel

hushed zinc
#

is the issue fixed?

brazen goblet
# hushed zinc is the issue fixed?

I did a little thing, on windows, reseting application. Then launch Asphalt to the screen that show me "a new season is available => carnival season" then immediatly ALT+F4 and re-launch the game, and now it's ok for me

#

Hope this can help people...because without doing this, i had a yellow screen that tell me "No season"....

rich star
ebon meadow
#

Guys, even though the LP is restored on my account, the fuel is not added. It still shows the normal fuel. Where is the extra fuel from LP ?? 🤨

tropic bear
# rich star Had a bugged respawn happen that insta-kd you

Is it something similar to when u get killed once but cant respawn altough u had 1 more life?
If yes then that happened to me too idk how or why
Maybe bcus they spawn me back in the middle of the 3 security cars and i have 0 chance of escaping + i sometimes spawn facing the wall/railing which causes me to die unfairly

hearty ridge
sleek hemlock
#

Extra fuel still not fixed......

cosmic jungle
inner portal
#

Vanda with 4308 ? Can someone answer that

heavy cradle
#

Overclock

slate narwhal
#

After approaching cc I got back my Unite pass, but all my cars stayed with the fuels of "without pass", means I need to go to each car and fuel it out? 200+ cars in here btw...

sand isle
#

With each car I have the same number of fuels as without LP. Although it officially writes the number of fuels as for LP, but counts them from the start as if I don't have LP? We are already short of one day of fuel and the possibility of progress, and with much smaller chances than those for whom this chaos did not happen.

inner portal
heavy cradle
#

ask the devs

unborn orbit
sand isle
queen pythonBOT
#
cookies420_ has been warned

Reason: Bad word usage

stuck quarry
rough thorn
woeful galleon
# rough thorn

This is steam can u share player id and device specs pls

sinful sedge
#

A small issue from my side,

I am a steam player and I have major stutters while playing multiplayer, but on single player, it doesn't have any kind of stutters ( I have played on the same tracks ) and also a huge fps difference

rocky anchor
#

Almost every time I shut the game down (or try to) this happens: Windows 11, latest update:

#

Forcing the game to close nearly every time is getting very tedious! Where's the professionalism??!! 🤣

onyx ginkgo
clear birch
#

Hi, I have a problem with the game on Windows

clear birch
onyx ginkgo
sinful sedge
#

@onyx ginkgo I get an 15 - 10 fps drop

onyx ginkgo
#

My fps drops from 150+ to 10-15 dead

hearty ridge
#

My game is running at 10fps too

crystal drift
#

Was in a round playing as a cop but my camera was on this blud instead 💀. Yep managed to replicate. Before the round starts spam E or Q and your camera will switch on another player.

onyx ginkgo
slate vale
slate vale
#

how am i suppose to complete the special hunt like this?

lost ibex
# slate vale

try restarting your router. game doesn't load the content and it's usually because your ISP is slower

cold dust
#

BLEEP the AI in the BOSS EVENT........ Indestructable WTB

sage beacon
#

easy event

hearty ridge
onyx ginkgo
#

Steam?

hearty ridge
#

I'm on windows itself, probably the same issue in steam as well? Instant fps drops

queen pythonBOT
#
phidinhcung123_79412 has been warned

Reason: Spam

onyx ginkgo
sinful sedge
#

Yes, actually same thing happened to me on xbox, so I updated to steam, but still the problem exists

granite cave
#

Hello everyone, could you please help me solve a problem linked to error 1-3-1. Game loft obviously can't work out why the game won't launch, whether it's on Xbox or Microsoft... Help me hearthands

heavy cradle
#

yes ALU team, sometimes the game (especially in multiplayer) dropped the fps and became lagging every few seconds, pls look into it
Specs: CPU: i5-5200U, GPU: AMD Radeon R5 M330

small axle
#

I am getting this error continuously. Nobody enters to my game but every 5 minutes game closes and gives multiple connection detected warning.

onyx ginkgo
fresh canyon
#

idk whats wrong but it keeps on crashing/closing when it in the loading screen at the connecting to server and it was working like 5 min ago but i changed a few game preformance settings and it told me to restart the app

wooden brook
#

@storm plaza This channel is for Asphalt Unite only.

onyx ginkgo
hearty ridge
subtle kiln
#

come on.... game server issues again

formal tartan
#

Connection error 1-3-9. Am I the only one?

cosmic jungle
#

1-3-9

twin elk
#

Can we use Handy-Game-Pad as a remote from mobile to play asphalt on PC?

formal tartan
stuck quarry
rough thorn
winter sandal
uneven knoll
#

If AI is using perfect nitro you need shockwave to kd them (maybe perfect nitro too I don’t remember xd)

sinful sedge
slate vale
stuck quarry
#

Hey, can you try launching the game on the Microsoft store version of ALU? @rough thorn

lost ibex
errant anchor
#

GUYS...I can´t download the game in MS STORE

native island
stark idol
#

Are devs aware that promoted players cannot accept requests to join the club?
When I click on the yellow check box, I get this popup.