#🖥・windows-issues

1 messages · Page 25 of 1

manic sparrow
#

So if I didn't create a gameloft ID and sync with my acc, is my progress gone?

worn scaffold
#

My second account works very well 😁

faint terrace
golden temple
#

some one help me with this

spring wyvern
golden temple
wooden brook
#

I've been stuck on this screen for around 10 minutes 😅

teal tusk
golden temple
#

pls help me

flat totem
#

RP finally counts, after restarting the game

lavish dock
# spring wyvern

So how do we solve this issue
Facing the same problem as well.

eager granite
#

Funny! my legends pass showcase best time reduced in my bad time.

signal sigil
#

a pretty minuscule delay, now another reason to leave this game

sweet quarry
#

We're still looking into migration issues, but unfortunately still have no updates to share. Sorry for the delay and thank you for your patience.

flat totem
kind rose
frail rover
#

did the starway appear for anyone yet

latent cave
#

Anyone knows when the issue of migration will be resolved?

humble turret
#

Has anyone else withdrawn Multiplayer rewards? I couldn't because they added the following series at once, and although Gameloft warned that the rewards were going to disappear, I didn't imagine that they would remove them as soon as the new season began

devout spruce
#

Guys, do you see anything changed in the club chat? I am from a non-English speaking club, and until now it was pretty hard to understand each other because of that annoying blurring imposed universally, in words that contain some words that in English are not ok. But now, after the update, the system blurs groups of two letters even, beside longer ones, leaving us in the impossibility to understand each other. This is a bit too much.

manic raptor
#

Bro, did you create the new ID? Are you having problems with the update? Or can you open the game and play normally?

lost ibex
#

read my message bro, the answer is there. i did not use the gameloft id feature, my acc is fine, but there are multiple issues with the game

polar swan
#

Oh well 💀

shadow wolf
#

I didn't used the gameloft id btw

dim gyro
#

Loading delays are even worse than before for windows/steam users.

latent cave
scarlet vapor
latent cave
#

Always the window's player or the Android to suffer

uneven knoll
#

Pain

native island
sweet quarry
latent cave
sweet quarry
#

No idea sorry 😦 The team is still cooking.

uneven knoll
#

they burned the kitchen ☹️, hope the team solves it asap

sharp flame
#

The game updated and there is no prizes to redeem from multiplayer! I was platinum and pro surprised

uneven knoll
desert rain
#

please fix this bodykit, it isn't supposed to be covered with carbon fibers

jagged spruce
#

When it will be fixed ? 😭

latent cave
twin monolith
#

is it normal for the steam version of the game loading so extremely slow

sharp flame
#

I wasn't given a chance to pick up prizes. The game said to update first. cry

kind rose
#

Just an update I had to buy the LP TWICE and contact Microsoft for a refund. Which was approved.

last ocean
hollow kettle
hot trout
#

O.K., so I had to uninstall the game on my Windows 10 desktop because the Google Games-thingy messed-up. When I go to log-in with my main FB acct., it is not letting me switch to the acct. name you see here. That account had over 160 cars.

If anyone has my GL ID # under that acct. (Kadmos1 or similar), that might help if I have to contact GL's Customer Support about this. I don't want to have to re-start over from scratch. However, when I click the FB button in the Windows 10 desktop version of A9 to link my acct. to, it leads me to 2 accts. Each acct. is where you have 1 card unlocked (how an acct. appears when you play the game for the first time). I am trying to get so that I am back at an acct. to switch to that has over 160 cars unlocked.

I unlinked the A9 up from my FB acct. (when A9 could be played on FB). Not sure if that made it worse. Help, please.

I did message a mod here about this.

quaint cave
#

@sweet quarry , sorry to ping you, but just noticed. Have the players ID been changed again? Mine is not what I had before migration...

lost ibex
#

yes

supple sundial
quaint cave
raw basin
#

Finally could connect, connection works on steam🥳
Don't know about races and events yet.

opal summit
#

Did they tune the ads multipliers??
I don't see *12 or *20 anymore

mild galleon
#

Both in mp1 and 2 same problem.

solid geyser
#

I'm having problems connecting to the multiplayer mp1 and mp2 servers too
I can connect sometimes but more often can't connect
I restarted the game and my computer but that didn't help fix it.

real temple
#

I changed my player ID after the update on PC, why did they change them?

#

Personally I have not had any other problems, everything works and remains the same, the only thing is the change of my player ID

plucky arch
#

ummmm...

frank agate
#

I missed all my mp1 and mp2 rewards on my windows account today

slim pond
#

Since the update, the game crash could i have some help please

slim tiger
young kiln
#

got in, but no rewards from MP1 / 2, thanks 😭

raven gyro
#

In-game Message Board NOT WORKING since update. X-Box setting checked. LW™ Lone Wolfs #0832

scarlet vapor
stray jetty
worthy tusk
queen pythonBOT
#
tothercanvas has been warned

Reason: Bad word usage

full dagger
#

So let me get this straight, you erase all MP rewards with the maintenance, but don't end the MP season until the middle of the night shortly before maintenance begins. Leaving no reasonable way to gather the rewards, this is a joke.

Why not end both MP seasons a day before the maintenance?????🤡

sharp kindle
#

I didn't get my platinum league MP rewards.😭😭 When are ya'll gonna compensate for the losses of the players?? Usually when stuff like this happens they at least say sorry and compensate by giving out rewards

sharp kindle
hybrid mist
#

MP1 slow in loading and small number of oppenents, or get this 1/3 times

sharp kindle
hybrid mist
final hornet
#

what why Civic and Emira
Is only showrooms of civic surprise

feral plinth
#

My ID on a9 changed on windows

bleak garden
#

does i can play with my friends ? and how to add them

uneven knoll
hybrid mist
#

has GL changed matchmaking again in MP1, very small grids (4-5 cars) in Gold league all day

uneven knoll
#

Wait a bit, the update for PC/Xbox released today

frail rover
#

club chat broken

daring ermine
#

Any announcements on when this will be fixed, or us paying customers not worth the time ?

#

Also, missions - knockdowns 30 in classic - are you kidding, this game is going to be toxic enough as it is

halcyon quest
#

Still getting this error message. I am wondering if my account has been successfully screwed by GL or not 😦 Unable to play since last 7 hours

daring ermine
halcyon quest
daring ermine
#

yeah we pay prices for a professional product, but we do not receive professional quality or value from it

halcyon quest
#

And there is no official statement released as well. Well now let God save all of our accounts. 😦

daring ermine
#

There is an announcement made for the migration issue in #🔥・hot-topics , there is no announcement for the cant connect to server issue tho. Yes best of luck to all the players who have migration issues, I hope to see you all in the lobby soon 😦

signal matrix
#

When will this be fixed??

latent cave
#

@sweet quarry how
Am I supposed to play the barchetta event I'll miss it right ? Not just me everyone who's facing this migration mess

vestal herald
#

Apparently In Game chat is not working on the Windows Platform. Is this a known issue?

flint valve
#

nice update👎

kind rose
#

Just wanted to report the seasonal car keys (McLaren F1LM and Zenvo TSR S) are missing from the seasonal rewards. I’m assuming this is a mistake. We can’t be expected to max star these cars and spend cash for the keys. That’s outrageous and unacceptable

dry comet
#

I'm having the same connection issue. Error 7

tawdry ruin
#

Wondering why updates don't always complete successfully?
We are not debuggers..

slim glen
#

Why hasn't the data loss been fixed yet? What is GameLoft doing? Dead game!

golden temple
#

I just reached 20 flags but not able to play multiplayer

prime belfry
#

even on this update the import/customization pack open on MP repeats twice but gets accumulated only once, such an irritating bug

main oar
#

Kill the chat censor.

prime belfry
#

its absolute bonkers such terrible bugs and issues happen only for windows/xbox every time, kinda feels like the game is not tested properly every time and each racer is being used as lab-rat.....

halcyon quest
# prime belfry its absolute bonkers such terrible bugs and issues happen only for windows/xbox ...

True to the ultimate you have said. I do agree that there are bugs with every software, but this game is epic in its own terms. Every time, something or the other happens and we need to suffer. Unnecessary wastage of time and money. I wonder how such a big giant makes such crap things every time. I guess my account is gone forever and if this really is true, I swear that more issues are incoming with Unite as well.

latent cave
#

I got this to the response of the windows migration mess. It's a worldwide problem not to worry everyone will get their account back . But still why is it always the problem with windows . There's no issue in iOS at all but always with us. HONESTLY SHAME on the staff of Gameloft always with US

raven hull
young kiln
#

lol, that's an improvement on mine, I can't even get into the game right now @raven hull 🤣

kind rose
young kiln
halcyon quest
young kiln
#

Lol, for the whole race 😭

young kiln
#

Lol, you have 13 minutes to claim your rewards. What about the promised rewards from last season that never arrived. honestly, if you're on windows this is a joke

latent cave
#

This message is yesterdays i am confused are they even working now to resolve this stupidity

#

Man this is crap we put our real money because they r too greedy to give anything for free it's a whole new business and a p2w game and then this happens

stoic pewter
#

funfact:
A few days ago, I chatted with support about the problems with the German chat, where words like dieser, die or (the name) Chris are always censored. They told me they would pass it on, and that a change might come with this update.

Maybe my support request led to the censorship bugs oops

sharp kindle
wanton zenith
#

i just wanna play :> after hardwork so pls, fix the issues GL T_T

spring wyvern
#

how long we have to wait for the migration error ? its irritating

spring wyvern
#

that's a really lazy response

queen pythonBOT
#
.onkelm has been warned

Reason: Bad word usage

sharp kindle
manic raptor
#

Let's hope they put the LP for everyone at Eur 4.99 as compensation. Some still received it for €9.99 and it is not clear where the promised discount is.

latent cave
#

They are so dumb they are not able to figure out their own mistakes

manic raptor
#

I never understood the difference... Whoever buys it always every season 9.99. while those who stay still for 2/3 seasons are offered at 4.99

stoic pewter
manic raptor
#

I mean: I always buy it every season and it is offered to me at a minimum of 9.99 with a discount. Other players who purchase it occasionally, for example 1 in every 6, are offered at 4.99. In practice with the super discount even if in theory they don't even have the discount deriving from the previous purchase

golden temple
#

can anyone play multiplayer

#

i am not able to play it is saying "access restricted"

marsh star
#

I can not even start the game!🥳

slim pond
#

The same

wanton zenith
#

can anyone sigin in to the game ?

golden temple
mild bluff
#

I'm in right now

wanton zenith
mild bluff
golden temple
wanton zenith
golden temple
#

its says access restricted whenever i click multiplayer

faint terrace
#

14 hours later I'm still waiting for my Legend Pass, no answer to my ticket 😬

low leaf
faint terrace
severe spruce
#

not yet......

proper elm
#

Please fix this:

worn scaffold
#

How many are we going to stay 🤔

golden temple
low leaf
worn scaffold
#

On steam too😥

slim pond
#

@sweet quarry Can you help me please? My game crash at the start since the update

burnt fern
#

Eh? My player ID just changed

sweet quarry
#

The team is still hard at work trying to resolve the migration issue and other bugs reported yesterday.

#

We were able to resolve some of the most dire cases which were experiencing account resets, and some ingame issues including crashes caused when trying to access the shop on Xbox and no ads showing.

sweet quarry
opal summit
quaint cave
#

@sweet quarry , good morning. My son is one of the affected by the migration issue, and he would be unlocking today the Porsche 911 GT1 Evolution from sponsorships. Will he be loosing the car? Or will it be like it was before?

oak badger
burnt fern
#

@sweet quarry what's the player ID change for?

raw basin
#

Update summary on my side. I have two version of Asphalt, one on MS store to watch ads and one on Steam to play (better image, faster loading).

  • Connection ok on both platforms after updating.
  • Progress conserved in partnership and showroom event (the dreaded BMW i8)
  • Game crashed once on MS when watching ads
  • No access to MP (error 7, unable to connect to server)
  • Progression in weekly challenge lost
  • Not able to get the MP rewards of last season, even though I asked someone to do it for me, 1h delay too short, make it at least one day next time
  • Player ID changed, which allows to redeem the 'Motion' code again
    Altogether, I've the feeling of being lucky, after reading about all the mess here...
manic raptor
#

@sweet quarry Nothing from me yet... Both on Steam and Windows the game is still stuck with the account migration problem. When will it be resolved?

#

Why do Windows users always have problems with every update? We are always at a disadvantage compared to Android and iOS 🤬

spring flax
#

Windows users are losing rewards ,tokens , hunts days , passes etc . Hope they get the migration problem fixed asap .

oak badger
#

dont forget we didnt get anniversary rewards yetinjured

young kiln
sweet quarry
# burnt fern <@1081180632996122674> what's the player ID change for?

The windows accounts are being migrated to the new Asphalt Legends Unite gamespace, to which iOS and Android accounts will also be migrated next update. This is to enable crossplay and crossave amongst those accounts once Unite launches. As it's a new gamespace, accounts will gain a different ID once the migration has completed.

sweet quarry
sweet quarry
young kiln
sweet quarry
sweet quarry
quaint cave
sweet quarry
oak badger
#

thanks for making the time to answer us 🙏

spring flax
sweet quarry
latent cave
#

It's been more than 10 hours are we still at Square 1 @sweet quarry ?

stoic pewter
#

like this

latent cave
hybrid mist
#

2nd day of new season and 1st new BUG of the day. Unlimited Ads to 'Watch' in Shop/Card packs

stoic pewter
#

I mean I have a self built pc... and even then, valve is missing, so everybody with a steamdeck cant even but the right thing in

latent cave
#

Ugh It's so frustrating 😭🤦🏻‍♂️

sweet quarry
hybrid mist
#

In-game Chatbar still not working

latent cave
sweet quarry
low leaf
stoic pewter
#

I don't think I'm someone who handles Gameloft with kid gloves, but the game migration is something I actually understand. For me, it was completely foreseeable, and it's also clear to me that most people will probably have to wait 2-5 days for the issues to be resolved. I'm totally sure that the technicians won't get much sleep over the next few days.

stuck quarry
#

@sweet quarryin the showroom shop, there are not anymore EIP to buy for car. is this intended ?

sweet quarry
# stoic pewter like this

Feel free to enter any device or model to continue. It won't impact your ticket as they mostly look at platforms.

stoic pewter
latent cave
#

@sweet quarry just one last question . What about the events like the Zonda barchetta hunt or the tuatara event . We are not able to play right . We will miss it what about that ?🙏🏻

sly fog
sweet quarry
dim pebble
#

any eta on when potential fix for migration issue and any other will arrive?

sweet quarry
#

None yet sorry.

scarlet vapor
#

Should I open a ticket to make sure that my account wasn't reset as a result of this migration error or it's better to just wait?

sweet quarry
#

Account reset issues have been resolved. If you see the migration error screen, your account was not reset.

#

But I highly recommend you send a ticket if you are impacted by this issue either way.

dim pebble
# sweet quarry None yet sorry.

Hope we get compensated for whatever rewards we lost during that time, for example daily 60 tokens, mp2 ER9 epic etc.. just saying so you can forward to the team in any case, thanks.

sweet quarry
#

It helps us both investigate issues further and ensure your account is correctly flagged as impacted for any future actions.

sly fog
#

PC version is totally borked

stoic pewter
spring wyvern
#

shouldn't started new season while the migration is still on

sweet quarry
sweet quarry
scarlet vapor
stoic pewter
#

@sweet quarry

And a personal note about something you're probably already aware of:

many people here don't realize that community managers are just that—community managers.
In the end, you neither make the decisions nor implement things poorly, or any other thing that is making us so incredibly frustrated.
Unfortunately, you're the only ones we can contact, and so you bear the brunt of it.

I hope you can understand that, ultimately, it has nothing to do with you personally when we express ourselves sarcastically or even insultingly.
❤️thanks for any communication❤️

#

PS: the ❤️ are for all the community managers, NOT Gameloft

sweet quarry
# stoic pewter <@1081180632996122674> And a personal note about something you're probably alr...

No worries at all. Have been doing this for years and I'm also a gamer on my own time so I fully get what you're going through. My only goal is to help resolve this and try to keep you all in the loop while we're at it. I'm still terribly sorry you have to go through this, but I fully get how it's important to you all, so it's fine for tensions to show every now and then. I won't hold grudges, it's not any of your fault either way.

stuck quarry
#

EIP for some car in SR shop are not anymore on shop. is that intended?

past whale
#

Hi dear @sweet quarry i have only one devise and one Platform to play in PC but i get this massage.

tribal herald
tribal herald
#

and i 100% sure im not sharing my password with anyone
glad that i find other people who is having same problem like me, this message makes me freak the f out what

past whale
tribal herald
#

duh, dont expect instant response
this is a discord server for a game, not a corporate-grade-live-support-channel

shut vigil
#

Maybe you guys can sign out of xbox and sign back in.

sweet quarry
#

Could you please get in touch with our Customer Support team? We don't have access to your account info or the necessary tools required to investigate this via discord, and they'll be able to look into to help provide a solution.

upbeat blaze
#

This error showing while 🔗 linking steam version with Android

sweet quarry
upbeat blaze
#

Ok....thanks

tribal herald
wanton zenith
#

still migration failed :< . i sent the ticket yesterday

shadow pike
#

@sweet quarry Will there be a new update due to this error?
My account cannot log in because both Steem and Windows are connected. But I only have a Windows account, there is no connection to Steem, I can log in from that account. I understand the problem stems from this transition.

stuck quarry
#

Just updated the game, got this error. Contacted customer care and is still waiting on a response.

cedar sun
sly fog
#

We will miss so much stuff, lol

#

We won't have enough REP for Club stuff, because MP is unplayable 80% of the time

#

We couldn't even get any rep first several hours 😄

worn scaffold
#

The timer advances, will players who do not have the car have time to unlock it?

latent cave
scarlet vapor
sly fog
#

an absolute disaster of an update so far

#

I can already see the pathetic compensation if we even get any

wanton zenith
#

i can not logged to the game :< untill now

brazen niche
#

Why is there no specific time, 1 day? 2 days? 3 days?

golden temple
spring flax
sly fog
spring flax
#

It is always after every update . Skill issue for devs 😭

stuck quarry
#

when is the next DS and BoS?

worn scaffold
#

@sweet quarry if the migration of accounts there is a catastrophe then asphalt unit we will have what is certain no Windows player will have access to his account

#

Canceled the migration of players to Windows, they have already had too much trouble with your updates

golden temple
supple lark
#

Conversation id :- #3076722

low leaf
#

but where is the discount?laugh

sly fog
round bolt
rigid wing
round bolt
# golden temple yes

so don't be surprised if you don't have access to everything from the outset
it's not a problem of the game, it's a problem of the player
I don't know what it takes to get events unlocked
I've been playing it for nearly 6 years now, I've forgotten

golden temple
low leaf
round bolt
# golden temple k

you can unlock some parts in few days, go to daily events and carrier
and try hard ... good luck

autumn maple
balmy ferry
sly fog
#

the fuel is only consumed, but the race doesn't start @sweet quarry

loud blade
#

@sweet quarry my New ID is W-46e35 , i have purchased LP , but i dont see any LP window / MP has not loaded / Daily events are absent as well . only once the LP page got loaded automatically where i made the purchase. Post that after multiple restarts , still the events are unavailiable to me

manic raptor
lost ibex
#

the discount is right there, in the picture posted. the discount is for the legend pass bundle, as mentioned in the article. if read correctly, people would understand that the discount is not for the normal legend pass, but for the legend pass bundle. 14,99 is the discounted price, from the full price of 30. even if you had legend pass previously, the discounts do not stack, which means it will not cost 7,49, but the 50% price of the full 30, which is 14,99.

zealous quartz
#

I managed to get into the game guys

manic raptor
#

@lost ibex Ok, so no discount for those who bought the previous LP. Can you explain to me why some players have the price of €4.99 without even having purchased any LP for months?

lost ibex
plain flare
manic raptor
lost ibex
#

i explained. i cannot understand for you. 'you can bring the horse to water, but you cannot drink for him'

manic raptor
#

No, I understand, you were clear in my first question and also in the second... in the second question I understood the supported marketing strategy: excellent I would say. Do not support the loyal paying customer but offer a different and very advantageous condition to the non-paying customer

shadow wolf
#

was there any compensation reward ?

vernal hawk
#

Hi, when will this is issue be resolved. My player ID: w-h2140h. Thanks

#

Also, heard ID are now changing, but that's what I see when I load the game.

shadow wolf
shadow wolf
#

restart pc

rigid terrace
#

portugal?

quaint cave
zealous quartz
#

guys...I updated the game, a message appeared on the screen about the error saying to contact support, I made contact, I received the standard response... I tried to enter several times and couldn't, now I managed to enter, before I looked for updates in the game , there was no update to be made

#

These were the steps I took until I was able to enter the game

rigid terrace
quaint cave
rigid terrace
plain flare
#

I got a new Player I'D now I can log into the game but Reputation points are not adding up.

plain flare
quaint cave
simple abyss
latent cave
#

@sweet quarry anything yet any update please ?

woeful bluff
#

I also got login. Guys try login, i think migration error fixed

rigid terrace
stoic pewter
#

Support told me it's not possible to receive compensation because it was announced that all rewards would be lost after maintenance. They suggested I subscribe to the news to avoid this happening again.

It seems no one cares that the game wouldn't let me log in to claim the rewards.🤡

I mean 13minutes are a loooong time to claim a reward, who would have guessed that servers might strugle with all people claiming at the same time 🤡

humble crow
#

@sweet quarry I had bought the daily events pass 2 days before. Owing to the maintenance problem which prevented most of the windows players from logging in affected myself too. With this I have lost a day of my daily events pass. I could see no increase in the daily event day. Help me with this.

harsh moon
#

@sweet quarry did the ad limit for tickets increase? I'm pretty sure I watched more than 10 ads for tickets and I'm still able to watch more ads. I don't want to possibly get banned over false ad abuse, so I would like to make sure.

topaz pebble
#

Now its working for me

latent cave
#

@stuck quarry what's with the login

#

I am confused here

#

My player I'd is still the same

latent cave
cedar sun
queen pythonBOT
#
vergilsewers has been warned

Reason: Posted an invite

frail rover
#

no club logos at all showing (except for the one from my own club)

mild galleon
#

GL, After updating the game club invites that people had sent me in game got disappeared 😮

brazen cairn
#

not sure if this is a windows issue but, the pagani barchetta is not part of the season cars where we get tokens but part of the required cars for the ER-9

woeful bluff
latent cave
sweet quarry
#

We've started rolling out a fix for the Migration issues, and most accounts should be able to make it into the game right now.

#

We're still aware of some issues with a few accounts however and will continue to work on a solution.

latent cave
#

YAY!!!

sweet quarry
#

In the meantime if you still have issues with your passes, rep not counting or game access, please get in touch with Customer Support.

latent cave
#

Still showing error wth😭🤦🏻‍♂️

halcyon quest
#

@sweet quarry Thank you. Yes my game is now running fine including MP as well. No more migration issue error message popping up

latent cave
#

Why is it with me

oak badger
#

dont worry the solution isnt instant, thats why they say its rolling out, some people at a time. your time will come

latent cave
#

Really hoping it would be done before 12 am🥲

dreamy gale
#

ID: #3074884

manic sparrow
#

How come some of the windows players managed to pass through the migration error?

manic sparrow
latent cave
worn scaffold
frail rover
#

well, yeah, that is a fix

latent cave
#

@sweet quarry any updates please?

sweet quarry
hot violet
#

were are my rep points from first day after update?

stuck quarry
sweet quarry
eager granite
#

@sweet quarry I'm not getting x20 ad multiplier after update. Is it the same case for everyone?

frail rover
eager granite
sweet quarry
#

Thanks! Don't think there's an issue but just in case 🙂

slim pond
#

I have Always an issue : the game close when i open it

#

Have you any info about this issue ? @sweet quarry

dreamy gale
sweet quarry
dreamy gale
sweet quarry
#

And just to double check, you've opened the game recently to check you're still getting it? (Fix is rolling out so just need to double check sorry)

dreamy gale
#

just now

sweet quarry
#

Thanks, Will share it with the team and see if they can look into it.

latent cave
shrewd coral
#

@sweet quarry migration error still happening to previous w-841703. Checked it just a minute ago.
Got a new ID (W-GCH8G) but that shows the same problem.

latent cave
sweet quarry
#

Thanks, passed these along.

latent cave
#

Will my issue be resolved now ?

sweet quarry
#

Team is aware we have a few accounts stuck in migration either way and are still working to solve them. It's why we haven't made a full announcement that it's fixed.

sweet quarry
latent cave
#

But you have told them about me and the others who are still facing the migration problem @sweet quarry

shrewd coral
slim pond
#

And have you other info for other issue ? @sweet quarry

trail schooner
#

Thanks @sweet quarry mine got fixed

opal summit
stuck quarry
slim pond
#

When i start the game , the game crash/ close

#

Before the update, i have not this problem / issue

#

@stuck quarry

#

I uninstall install the game many Time but there is no effect

#

I made contact to the consumer Care but i don't have anwers

#

Sorry my natural language is not english i Hope you understands me

latent cave
#

@sweet quarry anything please?

#

Now I am stuck on an endless loop

stuck quarry
slim pond
#

I have not steam

#

I install the game with the windows store

shrewd coral
#

It's still not fixed for me sadly..

latent cave
#

Finally working thank you @sweet quarry 🙏🏻

latent cave
#

It goes with an endless loop thing i closed and restarted 7 times it worked

shrewd coral
#

Nah I just get the error 1. Tried it a few times but still getting this

latent cave
shrewd coral
#

Ok but to be clear, it's not fixed for me

wicked pilot
#

I can’t see and send message in my team chat

acoustic jackal
shrewd coral
#

@sweet quarry @hexed coral case isn't solved yet. Got a different error 'could not log in to Xbox live at first' but still getting error 1 on repeat now. New ID W-GCH8G previous ID W-841703.

dim cedar
#

I have the same problem

#

game does not start and ID is new to me

brittle agate
brittle agate
distant kettle
#

Many of my cars haven't got the right amount of fuel. It says 3 out of 5 even though I haven't used that car yet. It seems that the Legend Pass isn't picking up the fuel allowance - Our team still haven't got chat like everyone else and the player ID's are all changed on Windows/Xbox but my old number is on Steam

shrewd coral
#

Y'all have your account and can play at least

slim pond
stuck quarry
slim pond
#

No😭

#

My save was only on Xbox live

slim pond
stuck quarry
#

? Is your pc not powerful enough

slim pond
#

The game works with Steam and the game work well before the update i think my pc is enough powerful

worn scaffold
frail rover
#

i real hope the club chat getting fixed soon

kind rose
#

Every time I restart the game the entire club chat disappears. And since nobody fixed the missing Green Dots in the club menu I have no idea who is even online in my club... please fix Everything
Please don’t make us wait 2 months with these bugs until the next scheduled update...

solid geyser
#

the in game chat is still not working after the latest update

limber wing
lunar field
#

Became impossible to play MP

golden temple
#

I am buying a new laptop, so i was logging out of my asphalt 9 account but it is not leting me do.If anyone knows how to fix it pls let me know as soon as possible.

dense chasm
#

my account is not migrated properly , what to do now ?

golden temple
dense chasm
#

how many players are affected by this ?

golden temple
dense chasm
#

ok

#

whats your garag level ?

golden temple
dense chasm
#

hmm

golden temple
dense chasm
#

you must first go to Xbox app

golden temple
dense chasm
#

From Xbox app you should logout

golden temple
sweet axle
#

i can not link my account

golden temple
sweet axle
#

okay wait me a sec

golden temple
sweet axle
#

and on windows too

golden temple
sweet axle
#

sometime i can generate code and my game on windows alway says that it cannot link, wrong code or smth else
im waiting until it allow me to generate code :L

golden temple
sweet axle
golden temple
sweet axle
#

I cant link my account - ms store

dry olive
#

Since new season update, the club chatbox is complete out of order

young kiln
bronze linden
#

i have this when i try to play mp1

sweet axle
#

i can't link my account on my phone to my game on windows

raw basin
#

Forgot in my post-update summary yesterday: my token bank didn't restart from the beginning as I've seen for other players.
Also I updated on Steam, opened the game there and then updated on MS store, apparently it didn't work so well when other players did the other way around.

sly fog
sly fog
sweet axle
sly fog
stoic pewter
sweet quarry
#

Just to clarify. Gameloft ID will enable cross save AFTER the launch of Asphalt Legends Unite. For now Gameloft ID will only allow you to switch between the same platform (i.e: Android to Android, iOS to iOS, Win,Steam,Xbox to Win,Steam,Xbox)

#

We've been able to merge most accounts successfully, although the team is still aware of a few straggling cases. If you are still encountering the Migration Error screen, please reach out.

dense chasm
#

bruh what should i do

sterile ibex
#

Yes, I reach out. i still cannot play! migration error 1. i hope you find something

dense chasm
#

ahh man same here

worn scaffold
#

I don't have the possibility to discuss with my friends about my club is it general or not

flat totem
stuck widget
#

@sweet quarry I still don't have access: migration failed. Account W-841703 (changed on startup to W-gch8g on Xbox). After update my first startup of the new season was on xbox. Last played game on windows 10.

sweet quarry
sterile ibex
#

i can't access support because the game won't start up

wide stumpBOT
#

Please remember this is not a Customer Care Server. The Asphalt Team is here to monitor the server and keep eyes on the “global issues”, but we are not able to address individual game issues, including bans. Please bear in mind, we are also not always available to answer all the direct messages.

To contact CC: Go to the Game Options → Customer Care (recommended)
OR visit: https://gameloft.helpshift.com/hc/en/15-asphalt-9/contact-us/

cedar sun
#

Try this

stuck widget
#

@sweet quarry i have a Ticket ID from the website last wednesday 29-5-2024, but after an autoreply no further info. ID number: 3074820. I don't know an other way.

sterile ibex
#

thnx hehe

sand isle
#

Has the chat window and donations not working for anyone else?
I'm sorry to have to tell you, but this is not an upgrade, this is a huge downgrade. So much doesn't work anymore that it's unbelievable that you released the game in this state.

soft spade
#

I can't put any messages in the chat section... It's necessary to communicate with other players because The Clash is going to begin

lunar field
#

@sweet quarry What about 'No Connection To Game Server (Error: 30)' each time while trying to play MP race?

coral wadi
#

May be they moved the club chat with our accounts , that's why it's blank all the time surprise

untold storm
#

Conversation ID: #3080093
I restarted, and reinstalled the game, still cannot see the club chat.

tiny oracle
#

Ayyon can help me fix pls i cant play game

hybrid mist
#

chatbar still not working

cedar sun
cedar sun
calm steeple
#

hello

tiny oracle
cedar sun
#

after installing that add on it should work fine, please let me know if it solves your problem after trying

kind rose
#

Why has the unleashed event been downgraded? We’re getting drastically less tokens then before. And now the F1LM and Zenvo keys are still missing from the seasonal event. Ruining the game one event at a time

cedar sun
lost ibex
#

speedtail & faraday epic import parts offers are missing

vestal herald
#

@cedar sun I haven't seen anything under the #📰・game-news or #🔥・hot-topics section, and I have reported it multiple times, but in-game chat is not working in the Windows environment.

lost ibex
#

literally 5 rows above

vestal herald
#

Ah, I see it now, and literally, it's 8 rows above

lost ibex
#

literally, respectfully. 👍

vestal herald
#

literally, agreed 😄 and thanks for the information. difficult to see without my glasses

wicked pilot
#

fix it please

queen pythonBOT
#
bakitvn has been warned

Reason: Posted an invite

real temple
#

The chat is broken

meager lodge
#

game lags while playing races

cedar sun
mellow yew
#

Hey any update on this?

cedar sun
#

Devs currently finalizing fixing the problems with migration and looking to compensate the affected users, the anniversary should follow after afaik

cobalt comet
#

the later one is taken on wednesday, with the worse record taken today.
It seems the showcase override the worse record.
in case, you can see the date on right bottom(tho it's really small)

#

same thing happened to season showcase too

stuck quarry
#

It just happens once, then it doesn't override the worse time

cobalt comet
#

why does it even happen?

indigo agate
#

Oh my player id was changed how it possible🤔

lost ibex
flat totem
stuck quarry
flat totem
stuck quarry
sharp kindle
#

is it jst me or is the club chat still broken

sharp kindle
kind rose
pastel drum
#

so idk if this is intentional (i highly doubt it) but when using a controller, after a race when it shows you which rewards you got (think daily events) if you move the cursor up to scroll through the rewards, its hard to move the cursor back down to the "next" button even though its literally like the only button down there... Devs if you are aware of this, please fix it. It's just annoying to have to move the cursor around left to right to try and find an on-screen spot where itll let you move down.

soft spade
pastel drum
tame cobalt
#

guys i cant see anything in game chat ! wat to do ?

soft spade
pastel drum
#

yeah i get that... i can see club races and donation requests in chat but if i try to join the race or donate the card, its just grayed out. As you say.,

#

i did host a club race myself, idk how the other guy joined... I dont see why it would be the case from a programming point of view, but it could be an issue only with some versions of Windows. (i have 11 Pro, always fully updated) Or it could be a country thing. My guess is as good as yours, but if someone with a VPN who sees this can just test the country theory out that would be splendid, and i think i speak for others on here when i say that your time to test would be appreciated

queen pythonBOT
#
deathslayer69420 has been warned

Reason: Spam

#
suhastv has been warned

Reason: Posted an invite

queen pythonBOT
#
not_monimr12ct has been warned

Reason: Posted an invite

ebon meadow
#

plz fix this error on Windows, cannot even play mp1 peacefully

pastel drum
#

nice car 😎

stuck quarry
ebon meadow
stuck quarry
ebon meadow
ebon meadow
stuck quarry
#

Oh okayy👍

sour raft
#

is anybody having same issue with the new vantage

cedar sun
ember knot
#

Hello, My club is still facing the Chat issue. Is there any solution ? I've read something about Media Player in the discussion history but I have it installed (Windows 11 microsoft media player). What are the other possibilities ? When a fix will be provided ? Thx !

indigo agate
#

I need one click to (refill all car) button BP

sharp kindle
median rune
#

i did see a key for the F1LM , now i am not seeing it in the lotus SE. Did you guys notice that ! @anyone

pale moon
#

bro im sure yesterday i was able to play after that i went off for a while and findingo this

#

and i still cant join the ranked cuz off that

pale moon
cedar sun
sharp spindle
sharp spindle
#

some members are not in discord and so I cant write in chat to join discord

hearty ridge
#

@cedar sun does this game chat issue have anything to do with accepting requests from those who want to join a club?

cedar sun
#

You can still accept/deny club requests afaik

pale moon
timber spire
#

Hey Hehe , it ain't that funny , I am a long term club leader , the glitches with team chat and server lag are hurting my club atm , can you tell me why everytime there is an update there are issues ? we pay good money to play this game only to have to deal with problems every update , GL gives us very little compensation and trying to keep members inspired is almost impossible , to keep this game interesting with other games coming out to rival A9 how can GL keep asking more of us without giving back ? yes we can get new members but can't communicate with them to join our discord or collaborate on clash , min rep etc ... many are just giving up because of these reasons

dry plinth
#

are we still getting the anniversary rewards?

cedar sun
#

they're still planned for this update, I'll remind the team again about them

real temple
#

At some point are they going to repair the game chat? Nothing has been working for days

keen gull
real temple
#

Gameloft has to get its act together, it wouldn't be good if Une Asphalt arrived and it would also be broken and with errors everywhere, it would be a monumental failure

#

@sweet quarry

sterile ibex
#

censorship has become extreme in chat too. in the dutch language is almost impossible to write. club is a private matter anyway. so why apply censorship?

#

some examples: lol=*l huis = s, naar = nr flitsmeister = fliteister? and many other words. if we have to read each other we often don't even get there. our question is also to stop this.

pale moon
#

anyone having issue on the multiplayer mode that say no opponents were found ?

sterile ibex
#

do you make reps? and do they add up in club?

#

mp works

vocal schooner
#

still have the same problems, before and after the update.

#

here the same problem

orchid cedar
#

its hard to identify my car among bunch of identical Lotus E-R9, especially when they overlap..
Anyone else with this visual issue?

sour bane
#

Blue eyes

#

(vantage still appears in a race)

wicked pilot
#

fix chat club pleaseee 3 day without it

sharp kindle
#

yesss😭

#

club logos r ded

dense chasm
#

mann migrating issue is still effecting meee

brazen niche
#

Why mp1

#

Can never match

white plover
#

@sharp kindle 1 we are great to you

kind rose
stoic pewter
#

how can I answer the customercare message?
the mail tells me

"### Do not reply below this line ###"

but there is no way to get to the customercare case, not even when I log in there

raven igloo
#

still getting a migration error too, cant seem to reach gameloft 😦

merry spindle
#

the mclaren disappeared from ads lol

raven igloo
# cedar sun did you contact CC

I did and received the automated response, replied but never heard back. This was several days ago. Any suggestions? Tried steam too.

cedar sun
#

Maybe they didn't reply yet because overwhelmed by the requests and is weekend, I'd suggest to wait until Tuesday if nothing then I hope the ticket gets escalated

raven igloo
naive radish
#

why does it say "just for you" when my clubmate also has this discount? can I negotiate better deal?

nocturne badge
calm steeple
#

In this discord is there a club on asphalt 9

stuck quarry
calm steeple
stuck quarry
#

At the top of the A9 sub-Reddit. It's at the very top.

orchid cedar
#

Anyone facing download error or icons disappeared from daily events, just rest the app

stray jetty
kind rose
#

Why does this pop up literally every single 60 seconds. When it does it’ll erase what I was typing in club chat before I can send it. It never popped up before the update even though the club has always remained private. Now it’s literally constantly. Anyway to disable these pop up’s? Their so annoying

stuck quarry
kind rose
#

It already is on private. Restricted.

#

It says restricted. I’d assume that’s private. I’m not the club leader so I can’t see the options to choose from
Club leader said he can’t change it because the club name is suddenly offensive. Midnight club. Idk what’s offensive about that but we’re not changing it...

slow sparrow
#

Why I can't connect to the game? It's error 2-0-3., ever since the update

prime belfry
#

is this going to continue untill and beyond Jul 17 th ?

sharp kindle
lilac wedge
#

I am trying to link my account with Android as well with the code . But it says invalid code or expired even when code is valid

#

Is this thing not available properly or am I doing something wrong?

cedar sun
lilac wedge
#

If update isn't out then why option is coming?

tired birch
#

I have an issue regarding the club chat, i use windows and this issue has happend several days ago, I tried restarting and none

sharp kindle
north egret
#

oi

prisma night
#

Link account code does not work yet, right? I tried linking from ios to windows and it says same as what’s been mentioned here. But i was able to login on android and have my ios progress sync on android, just by logging in to gameloft id

novel cargo
#

how I can delete my asphalt 9's account in microsoft store?

cedar sun
#

log out from the microsoft account in windows or request customer care to delete ur a9 progress from that account

pale moon
inner hinge
#

@dusky sedge @sweet quarry

flat totem
lilac wedge
#

If they haven't completed the work it shouldn't be in the game lol

lilac wedge
#

Same option comes in windows as well under connect settings

lost ibex
#

the log in option is there, but cross platform/save is not enabled yet. it comes in unite update, july 17

lilac wedge
#

Login option is with Gameloft ID right? That's different then that and says clearly you can do cross platform. Maybe if it's not enabled, this setting shouldn't be there

lost ibex
#

it's there so people can prepare their accounts before the launch of cross save

vestal fractal
#

How is fix this problem

kind rose
#

3 epics. That’s it? At this rate it’ll take ages to gold it. Thought you guys wanted money? We used to get 100% of the epics needed to gold a car from the store......

vagrant cairn
#

@sweet quarry I have played 20 races in a row without getting a x20 ads . I wonder if there is an issue with my account.

flat totem
#

I haven't seen x20 either since the update 🙄

sharp kindle
lilac wedge
sharp kindle
lilac wedge
#

But when I am entering code it says either code is wrong or expired.

sharp kindle
lilac wedge
#

Yeah , My laptop isn't working properly. So I wanted to continue to phone. Would have to wait for a month 😩

cedar sun
#

I invite you to check formula e unleashed that was different as well, I'm not fooling anyone just sharing knowledge

loud blade
#

new ! bug , cars in garage not visible @iron sentinel

stuck quarry
#
  1. Not new
  2. They’re working on it if you could just scroll up a bit
opal summit
#

How long does customer support take to respond? It's been more than 24 hours.

dry flame
#

There is a problem in the A9 chat-box, the messages do not appear after posting them

rapid cobalt
rapid cobalt
soft spade
#

What is this GL, I can't make any changes in club's settings and this thing just show up

brazen cairn
#

evening GL, i am not receving any x20 multipliers i need credits desperately. The order of the ads changed....whats happening

kind rose
vestal fractal
vestal fractal
soft spade
kind rose
vestal fractal
#

Can anyone help me. How to recover my old account. These two are not mine one.

soft spade
ivory geode
stray jetty
#

@opaque raft
Conversation ID: #3081214
Migration failed

sterile ibex
#

same here but its weekend maybe tomorrow or the day after it can be solved hope so i want the key and full star of the pagani hunt

#

and the milestones for mp2

#

what you can get for free I go for, the rest I just buy, but what you get for free I don't want to buy

sharp kindle
#

Hey devs,
I'm aware that your team is working on the broken chat feature. So until it's fixed at least, could you postpone the clash pls? It's impossible to communicate with my club members and communication is very important for the clash.

oblique pewter
#

You have launched the part of the game for which chat is an important component. Please start CHAT? That is, it turns out that those who, for one reason or another, are more comfortable communicating in Discord, or in any other messenger, get an advantage. Can you please fix the chat?

#

Or, at least in the description of the game, add that for a full -fledged game, you will definitely need to use foreign programs in the form of messengers.

wooden socket
#

Please just fix the chat issue, we really need it and not everyone wants to join yet another discord server or outside chat app.

vestal fractal
hollow sundial
#

well that sucks, I hope you get it fixed; I just lost a few points

vestal fractal
hollow sundial
hybrid mist
#

can I ask if Android & iOS have the same number of bugs every season or is it just Windows/Xbox players, if mobile phone players do not then what are GL going to do after 'Unity' because they should NOT give mobile players a huge advantage every season

hybrid mist
tame tendon
#

Hi! help please, my chat doesn't work since the update 🥲 , I already tried reinstalling the game, deleting caché, and log in in a different device, but still the same

sharp blade
#

MP not fixed yet 🤦

stuck quarry
wicked pilot
#

srsly not fixed chat problem yet...?

tight hamlet
#

R

slow sparrow
#

Up to now I can't even connect to the game at all. That's all I see making sense in this update lmao. The support for XBox version just sucks

slow sparrow
#

2-0-3

kind rose
#

Chat is now 100% broken. I can’t even send messages

cedar sun
kind rose
#

They said they were working on it days ago. And now it’s in an even more broken state then before. How am I supposed to tell newbies how to defend and correct them when their wrong. I can’t even share a discord link if I wanted to so they could chat. Not that everyone uses discord. I got old people in my club who don’t use computers and aren’t tech savvy

indigo coral
#

playing clash without game chat is like shooting in dark and hit the target.

cedar sun
#

@mellow yew the anniversary rewards are being rolled out as I'm typing this

cedar sun
#

they'll come be patient

mellow yew
inner hinge
#

@sweet quarry ???

stable vapor
#

Hello, does anyone know how to fix this? I reinstalled a9, no changes

#

microsoft support is useless

uneven knoll
#

Restart/reinstall/update all the Xbox Live services

stable vapor
#

I did, not working. I followed what microsoft forums answers said too, not working, its the only app broken

stray jetty
#

When this is fixed

lost ibex
lost ibex
# stray jetty When this is fixed

most of the accounts that had the issue have been fixed, there are only few unlucky ones still having the issue. can you contact customer care about the matter? they are only ones that can fix it

stray jetty
#

Yes i just got auto replay nothing helped

unkempt tendon
ember knot
#

[Gameloft Anniversary gift - Windows, Steam and Xbox]

We're happy to announce that once all the maintenance issues were cleared, we have successfully delivered the promised Gameloft Anniversary Gift to our legends on Windows, Steam and Xbox, who can now log in to the game to claim 240 Tokens and 10 packs!

Apologies for the delay!

wicked pilot
#

i received the gifts, but chat is still not working, clash started... -.-

ember knot
#

Hello, the Chat issue is fixed ? I do not see any better ! And not received any reward ?!

lapis notch
#

I met this error when I try to join MP2: The command execution failure for server (3) ????

lost ibex
#

i also get it but if i try more times it works

lapis notch
#

dang... only 500 milestones left for the final reward!

errant scarab
stuck quarry
#

Connection errors

#

cmon bro im trying to get to LL

sharp spindle
#

anyone help

worn scaffold
#

Now we use our nicknames as messaging 🤔😥

lost ibex
#

Modern problems require modern solutions

empty sand
#

Hi, I have a problem. I didn't see the club chat, I write a message and send to chat and I didn't see the messages from my chat. I reset my PC and the game, but the problem is still working. Pls help me!

opal summit
empty sand
#

Ok, thank for the message

eager mantle
#

@indigo coral oh so true

feral plinth
#

Game chat don't work

ruby topaz
#

ads are really inconsistent. the game often doesnt give the rewards after watching them

#

at least sometimes it seems that it gives you the rewards after you reopen the game

kind rose
#

Guess I’m one of the unlucky few that still didn’t get the anniversary rewards.

sharp kindle
#

bro seriously fix the club chat
no one except for me is playing the clash cuz duh!, they porlly even dont know abt it

halcyon zodiac
proud shadow
#

We No Longer have In-Game Chat Abilities !! This Needs to be Fixed. It has been since the Powers to be have done the Reset !

kind rose
stray jetty
stuck quarry
#

Do what it says

sharp kindle
sharp kindle
sharp kindle
kind rose
sharp kindle
raven igloo
stray jetty
#

@opaque raft

stray jetty
supple lark
#

I didn't get any anniversary reward 🙄

stuck quarry
#

Club chat didn't work

sharp blade
#

Mp isn't even fixed, why am I paying for in game purchases when I can't even acess the Players vs players mode 😠😠😠😠

tardy canyon
#

MP1 is not letting me race with ERROR 16

frail rover
#

any updates on clubchat yet?

lavish dock
spring wyvern
#

no x20 crdits ads after update

sharp spindle
dense chasm
sharp kindle
spark kindle
#

I can't connect game to xbox

stoic pewter
#

Do you Guys Also have the Problem that you watched the x12 Multiplayer add and instead of getting the reward the game goes in an Instant Out of the Race without reward?

pale briar
#

Asking from my friend: How do we can fix when we have migration problems? Even we contacted customer care, we get answers from "non-human" mails. Could you please ask what are the other ways to fix?

quaint cave
#

@sweet quarry , this is not fair. Why do I see many people unlocking the new GP car from packs in practice, and now the packs have changed to blueprints? To be fair, the key should be removed to those who have got it from packs!!

queen pythonBOT
#
alinaliv has been warned

Reason: Mass mention

oblique pewter
#

@sweet quarry Can someone please tell me why the chat in the game still doesn’t work? And the second question: how to play in clash with a broken chat?

worn scaffold
lost ibex
#

@wooden brook

queen pythonBOT
#
onelovejanus has been warned

Reason: spamming and unrelated to the server

magic tangle
#

Why are you deleting my message?

#

I won a car and completed the GP. What's wrong with celebrating this?

cedar sun
sterile ibex
#

@cedar sun hi is there anything known about the migration problem how long it will take approximately? i miss the keyhunt already and maybe the gp too. clash will also be a problem and my passes expire tomorrow which i can't do anything with only half the time. multiplater 2 i won't make it anymore either. hope you have some info for us. thanks in advance.

lost ibex
sterile ibex
#

I made contact with them but haven't heard back yet. in have a conversation id but haven't heard anything further yet

sharp blade
#

I'm still getting error 16 when trying to play MP

pale briar
sterile ibex
#

it can only be done by costumer care because you are assigned another player id then you can start your game and the migration would be successful

#

that's what i heard, but have also been waiting more than 5 days for an answer or help. i guess they are pretty busy answering all the questions.

pale briar
sterile ibex
#

yes the number with w-ch8d “as example"

stuck quarry
muted hare
#

Romania-Windows

vague lintel
#

Thailand Windows

muted hare
#

@sweet quarry hello! game is down? servers is down? cant enter in game

loud grove
#

Same here in UK

ornate fractal
stable path
#

Latvian core

finite merlin
#

Man I haven't collected my 1 million credits today
What's wrong with the game

north pivot
#

Same in Germany

vestal herald
#

Is anyone else having connection issues? No internet issues here.

round bolt
#

Same in France

vestal herald
#

oh good, I wasn't at the bottom of the page. It's not just me

hardy carbon
#

its global guys, if its global no need to worry about

vestal herald
hardy carbon
cobalt bear
white plover
#

what's happening

vestal herald
hardy carbon
robust urchin
white plover
#

@hardy carbon take care that yours does not steal

hardy carbon
cobalt bear
dry olive
graceful siren
bitter osprey
#

Great, same! I hope it's because they are working on getting the chat back online.

sand isle
#

Serbia - Windows 11

worn scaffold
floral prism
eager granite
#

Real issue!

sand isle
hardy carbon
#

its okay atm, i can hop into game 👍

dry olive
#

Back connect to server, but still not Chat Box issue fixed.. Hope for GL that Sony is not running away after Unite update and they notice all this kind of mess going on

stoic pewter
#

Do you Guys Also have the Problem that Sometimes you watched the x12 Credit add and instead of getting the reward the game goes in an Instant Out of the Race without reward?

gritty hamlet
#

Does anyone else's club tab look empty?

cobalt bear
gritty hamlet
#

Is GL working on it?

lost ibex
#

yes

solid geyser
#

oh great, you take away the key pack from the practice rounds in MC20 GT2 Grand Prix and don't let everyone have a shot at it for the whole round. why not just keep it around? there was only a low chance of getting it anyway, right?
even though a couple of my club mates got it luckily :I

dry olive
solid geyser
#

yeah the in game chat hasn't worked since the latest update about a week ago

worn scaffold
shrewd mulch
solid geyser
vestal fractal
#

I also 3 times install. I can't recover my progress. Fed up ready. One year plus nearly garage 18. 106 car more than 25 Gold fully maxed. All effort and time totally wasted.

buoyant scaffold
#

wrong email of microsoft account or xbox account

dry olive
solid geyser
#

I'm still playing the GP anyway for the extra rewards and blueprints. Now some people will get to use their wildcards to star up the car since they got the key early.

dry olive
solid geyser
#

why would I blame club mates? they didn't put the key packs there and then take them out soon after

dry olive
#

In RoadHouse Blues club we always try to help each other, maybe that's why we are top 100 and is fixing game chat real imported for all clubs.

dry olive
#

Imported = important (sorry for automatic control)

dry olive
#

No code, i just wrote important wrong and it was filled up with imported automatic.

autumn shuttle
#

is anybody experiencing this issue too? when i log in through steam it works

dry olive
autumn shuttle
#

elaborate pls

stray jetty
boreal plover
#

When are u blokes going to fix the chat in windows?

queen pythonBOT
#
littlepenguin0923 has been warned

Reason: Posted an invite

sharp kindle
#

interns who dont know how to code

queen pythonBOT
#
t3rinh4k has been warned

Reason: Posted an invite

sharp kindle
neat tide
#

Hi guys, is there a known problem with Xbox platform??

brazen cairn
#

i just purchased the MP pass thinking ill get the all the rewards...i havent recieved anything

peak sage
#

when this annoying error was fixed? dead

worn scaffold
quasi ether
#

Gameloft's developers make no effort to correct the problems in this game, thank you Vivendi 95% shareholders 😂

sharp kindle
#

thank god!!

lost ibex
#

there is an issue with the lotus e-r9. the car is so planted to the ground that it's almost clipping into the ground, you can see it by the fact that the slipstream line is barely visible and looks like it's under ground, also the camera is very weird because of it

jagged cloud
blissful pebble
#

Game chat still doesn't work

flat totem
#

Yes, my game restarted by itself after a loss of sync (oddly, I only have that in A9, my connection is doing very well...) and the chat is empty again after reboot and I can't write in it anymore

flat totem
stuck quarry
#

Try restarting the game again?

blissful pebble
#

It didn’t work for us after the update and it still doesn’t work

flat totem
#

I was able to exchange messages with my club from around 1 p.m. (Paris time)

lilac smelt
#

Um yeah not quite yet. the in-game chat is still very much un-usable and causing issues.

flat totem
lilac smelt
#

i reset my privacy settings and it worked 1 time but going for 2 was a no go... still broken

pale briar
#

From my friend: When will this issue will be fixed? Contacted CC 4 times, no reply
my gameID(W-12e192)

kind rose
#

Chat is still not working…

lost ibex
warped jolt
#

(Windows) Aston Martin Vantage V12 2022 doesn't show up in the garage, I don't know if other cars do this too

gritty hamlet
#

Why are the words getting censored?
Me: I am going
Me: have a
Clubmate: Yes, and don't forget THE

opal summit
#

Someone cranked up the censor meter. Every sentence has * now even though there's no profanity

acoustic jackal
#

Wow, the chat (sort of) worked for several hours before it broke down 🫤

queen pythonBOT
#
leroidemontcuq has been warned

Reason: Posted an invite

timid pilot
#

I have a question about linking account to my phone from windows is it available or not because when I generate a code and write it in py phone it say code expired or not correct

#

Or is it available in the next update

ember knot
#

Hello, issue on chat has been resolved this afternoon but now it is still out of service ! Anyone has same issue ?

flat totem
stuck quarry
#

Server connection is a little slower…. Anyone else? I can still play, but it takes a while, longer than usual.

Edit: club chat works for me

limber wing
#

club messages in down again

stoic pewter
#

Do you Guys Also have the Problem that Sometimes you watched the x12 Credit add and instead of getting the reward the game goes in an Instant Out of the Race without reward?

limber wing
#

no

uneven knoll
worn scaffold
#

@flat totemMe too

eager granite
#

Synchronizing issue again and there is no more x20 ad multiplier

worn scaffold
#

First message sent but after nothing

hybrid mist
#

when Chatbar was briefly working the censorship was ridiculous i.e. 'club clash' was being censored as 'ub ash' maybe 'cl' is profanity somewhere in the world but surely censorship should take into account context. Chatbar no longer working

stray jetty
#

🥴😡 @opaque raft @thin whale @dusky sedge

mint perch
#

anyone seeing this too?

elder onyx
hybrid mist
dusk drift
#

anyone can fix this? it been 1 hour loading

#

i use google play games (beta) so i can link my phone account easily

dense chasm
#

Gameloft says they have fixed all migration issues but my account is still giving error 1

sharp kindle
#

club chat broken again ;(
thx for the rewards tho :)

#

servers r laggy too

signal matrix
#

Why I don't see mp seasons??

sharp kindle
signal matrix
sharp kindle
signal matrix
#

oke

spring flax
#

@sweet quarry i have not received anniversary & compensation reward in my account (w-h66d6).

sharp kindle
ivory cloak
#

i have experience this many times. it is like i got disconnected, no audio and keyboards are not responsive.

i have 800mb connection, surely the problem is not on my side.

queen pythonBOT
#
cappalocks_ has been warned

Reason: Bad word usage

vague lintel
#

Aston Martin Vanish V12 2024!!!

manic dove
#

How long is this error going to continue? I can´t play!!

queen pythonBOT
#
cappalocks_ has been warned

Reason: Bad word usage

spring wyvern
#

not getting x20 ads anywhere after the update

prime belfry
#

in-game chat does not work still, and is still having excessive and inaccurate masking/censorship blocking all words - it at all it works for few minutes, and it wipes clean 💀 , we cant communicate to the club members and do clash and is a mess now and still disconnect issue still exists in MP races and sync its slow i lost two actual runs on clash qualifier due to this 😡 , these things needs fix and proper compensation on clash currency as well .....

queen pythonBOT
#
cappalocks_ has been warned

Reason: Bad word usage

sharp kindle
sterile ibex
#

Hi. i still can't play. i first waited for the fix but it didn't work so i contacted cc directly after.
i have been waiting almost a week for a reply. 2 club members had the same problem, with one the fix worked and with the other not who reached out to cc and within 2 days also his account got fixed. i did the same as him but now can't play for over a week, what should i do? again reach out to cc should i just wait? i don't know anymore i feel a bit ignored. my Conversation ID #3080314. i really hope you guys can help me

rich kettle
dense chasm
modest geode
sharp kindle
modest geode
#

nvm

ionic crown
#

why my car always lost control...

ionic crown
#

something wrong with the server.... always lost connection...

unborn orbit
#

Yeah i guess they fixed the chat and create other problems since the chat is fixed ive so much problems with both windows and steam

median rune
#

every update new problems and it becoming more worst, will see about asphalt 9 unite if there will be new problems and issues !

hybrid mist
#

So GL have announced that Chatbar will NOT be fixed until Unity update in mid-July, what a joke. GL seem determined to insult the windows/xbox players
#🔥・hot-topics message

flat totem
hybrid mist
#

well Chatbar is back again, this time censoring the words 'down' and 'server'

flat totem
#

for the moment, in French, no more weird censorship problems

nocturne badge
# spring wyvern not getting x20 ads anywhere after the update

Hello Legends, due to the complaints from Xbox players about ads being an unfair advantage for other platforms, we have decided to remove ad bonuses entirely. We greatly appreciate your feedback to continue developing Asphalt Legends, and its future with Unite. Now that things are fair for everyone, see you on the track!

lost ibex
cedar musk
lost ibex
sweet bronze
west wigeon
#

@nocturne badge please don't send messages like that, it will just create confusion

short rose
#

that a ban

nocturne badge
west wigeon
wooden brook
#

the chance for them to drop is 5% (no idea what it was before)

nocturne badge
wooden brook
west wigeon
nocturne badge
flat totem
quaint cave
#

Yes, like @flat totem said, the 1st ad was always the 20x, but after this update, the 1st two or three ads are always the regular 3x, but I never got a 20x again since the update, and only got a onr time 12x credits multiplier.

flat totem
#

I've had several x12 since the update but never again x20

quaint cave
boreal plover
#

good gawd, with all the issues of this little update im scared to see what the future holds.....

boreal plover
stray jetty
#

Today i get replayed for migration issue

#

I was happy but when i login my game 😡 same problem

stray jetty
hybrid mist
#

more Chatbar censorship, this time 'am' as used in Lambo etc... and 'con' as used in Congratulations

sharp kindle
#

chat works again!

hybrid mist
#

bug entering MP2, I am really getting sick of GL/A9 lack of testing and quality control

sharp kindle
sharp kindle
hybrid mist
dusk drift
#

the code is fresh, and why this thing said its expired?!?!? Also i put it correctly

#

how do i fix this

#

i just move my game to steam

spring wyvern
wooden brook
#

Since the update?

spring wyvern
#

yes

wooden brook
#

Same

#

I've seen some still get them so I guess they work

#

No idea how many races needed though

#

before the update it was 16

#

for me

spring wyvern
#

i used to get it every 10 races i think , the drops for 12x has also decreased a lot

rain trench
sharp kindle
rain trench
sharp kindle
unkempt tendon
#

Can i fix this somehow?

queen pythonBOT
#
.bestleaf803067 has been warned

Reason: Bad word usage

inner hinge
#

I wanted to play SIAN FKP 37 for epic !!! @sweet quarry I can't play anymore. FIX !!!

static anvil
#

What is happening today 🤬🤬
Who loggin my account

cedar sun
sharp kindle
#

censorship in the club chat is crazy bruh

granite galleon
#

got top 10% on overclock with ssc(mb i just realized wrong channel srry)

stuck quarry
#

It’s meant to be that way. When you max it, you’re unable to get any epics sadly

opal summit
#

Not getting fixed my man. We've been asking for that for ages and it isn't happening

queen pythonBOT
#
swarnendukoley12 has been warned

Reason: bypassing swear filter

nocturne badge
stable mortar
kind rose
#

Where did my message go? Must’ve been a bug. My message just disappeared

echo hare
#

What is happening? This is what i get when i try to play multiplayer, however I have an internet connection.

stuck quarry
# kind rose

Your message was probably deleted for pointlessness

wooden brook
#

No, accidental

queen pythonBOT
#
loveyouforever has been warned

Reason: Posted an invite

queen pythonBOT
#
confusingpedals has been warned

Reason: this Channel is only for reporting game issues, any irrelevant comments will be deleted and punishments will be issued

queen pythonBOT
#
loveyouforever has been warned

Reason: Posted an invite

stuck quarry
stuck quarry
mild galleon
#

Lot of lag for almost 10,15 seconds at the start of mp race.

mild galleon
#

Lagging at Start of MP race.

lost ibex
opal summit
mild galleon
#

It works fine 90% of the time but this happens so i doubt its because of the device.

#

Yes maybe you guys are correct as its working fine for you guys.

lost ibex
mild galleon
lost ibex
stuck quarry