#🤖・android-issues

1 messages · Page 90 of 1

fresh hollow
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pls do something about this
it's out of control now

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some ppl pic
also legend vs gold

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only high end cars can access the next league by this format

young kernel
#

Lots complane about it but nothing gets done

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And im sick of it

rain falcon
fresh hollow
#

i gusse they should play with empty lobby without any complains if they reach LL in one day
how poor other players who arent pleading

north jacinth
#

@orchid tusk after updating I am still facing lags and game freezing mid of the race ... And the still the game is crashing while the pop up ads starts whiteflag cry

fossil rover
#

What a good matchmaking 💀

young kernel
#

Thares nothing wrong with that thare all b class 🤣

torn tundra
#

It took me almost half a day to get to gold league faced so Manny Higher leagues Come on Game loft

torn tundra
#

Should definitely make Pass owners Not to see ads we are already paying a decent amount to the game well at least that will bring more buyers just a thought

marble cedarBOT
#
†нε gσ∂fα†нεя™#1409 has been warned

Reason: post your issues it's not a meme channel

ashen ermine
#

Why it says that it's on the 3rd day of club season when it is actually the 2nd day. @orchid tusk

torn tundra
#

Is their a way to ask for refund this sucks

fossil rover
young kernel
#

@fossil rover thay are all b class so why is that a falt

neon hound
#

Season is 27 days long not 28 days as usual

grim thorn
#

Automatically goes left/right

marble cedarBOT
#
Marco7713#9284 has been warned

Reason: Bad word usage

ripe scroll
#

Jeez.mp is unplayable.some players simply cannot be ko.others are invisible. Tilt not working properly. Gg gameloft. And thanks for answering the issues. Guess next step is uninstall and game over

young kernel
#

And the lag on this game is very bad

ripe scroll
#

And they still want money for this

young kernel
#

Ye and the adds are not warking

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Its a joke

finite arrow
#

@cedar quartz were you able to log in???

cedar quartz
#

Luckly my second phone still login so I use second phone play so far

finite arrow
#

Ohh the second phone was bought in Taiwan think I saw you mentioned that

#

Hopefully they revert back

urban iris
lapis geyser
#

It's called the invisible wall 🤣 🤣 😄

gusty dune
#

@orchid tusk We need this type of MP every now and then. Quite fun to play without being frustrated by fuel. It also helps those who are practicing Manual. Just saying
Lol imagine u can play the MP until your battery down XDD(it feel so good🙈👍)

finite arrow
# urban iris ????

Billboard was there but they removed it's render but not the the property of it

young kernel
#

Gameloft can you please fix the lag on the game its very bad

rain temple
#

Game lagged me out every time ad comesrolling
I have a Samsung m-42, 8gb memory, 128 gb storage

dusk pollen
#

I just reinstalled the game and I can't connect to my play account. It keeps saying could not execute action on the server (2)

noble helm
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1st user

winged yew
#

Open the original image and see how many errors your game is causing. It's all ads fault.

Platform: Android 12
Game Version: 3.4.5a

half lily
#

Ads error

noble helm
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1st user

signal cradle
#

What the hell i raced in the "Unlimited season" and i was in the 1st position from the start, and i am finished 1st but the results say im the last one what the hell is that?

signal cradle
finite arrow
#

Still unable to log in to google account

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Whatever they implemented this update behind the scene is causing alot of problems in the front end of the game and it's mechanic

winter wave
#

Game not open

young kernel
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@royal meadow thats not a falt

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@winter wave my game comes on but I get that all the time now

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I'm sick of it

rain falcon
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Game still keeps on crashing multiple times on those ads. Any fix?

torn tundra
#

Already facing Silver league sheesh 😡 @orchid tusk

young kernel
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Thats not a falt

scenic dust
#

Please help. I've made today factory reset of my phone and I'm not able to log in with fb

young kernel
#

Are on Google play with your game

scenic dust
#

Unfortunately no

young kernel
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Just Facebook

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I'm save mine to Google play im not on Facebook

scenic dust
#

Yes. I have progress on google account from least year. And couldn't link my progress

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I'm searching for answer everywhere

scenic dust
#

Poland

finite arrow
#

Gameloft seems to be trying to prevent account sharing but in doing so is preventing people from using new devices to login their account

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So basically you can't log in to a new device and they don't seem to want to fix it

scenic dust
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There was no problem with logging with two devices. I was playing with 2 phones about a year

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Now I can't do anything

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I was trying to download older version and the same problem

jagged ermine
#

game keeps crshing after ads

young kernel
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Same for me sometime s

dawn root
#

Same

dawn root
#

Wahr happened to LCDP?

spring bramble
rain falcon
#

@orchid tusk the game crash issue has gone wild, it's happening like after every other ad now...
It's not like I have an old device or there's internet issue, cuz these same ads used to load perfectly in the previous season on the same device with the same internet connection..
I've already provided details. Hoping for a fix soon.

young kernel
#

Come on every day this is happening

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And before you say my Internet is very good

lyric citrus
#

Ease up on your own censors. How are some going to know what track I'm talking about?

young kernel
#

What?

shut oasis
#

Come the f on @orchid tusk , no response from you or gameloft since Thursday and the faults are getting worse than ever with multiplayer..... well the whole game

finite arrow
#

It seems like they are on vacation and whatever happens they won't fix it until the next update which is months away

tribal solstice
#

I am Vietnamese

finite arrow
opal mist
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is it just me or is the lag in the game so bad after this update? last update i had no issues but now it's lagging a bit in mp and it's so annoying. i'm using an S21 and it was totally fine before

sacred bloom
#

Is this my connection problem?

vital radish
low jetty
#

Good morning, could someone help me, I have a similar problem since I updated the game!

orchid tusk
low jetty
#

Since I updated I get this when I enter Multiplayer!

torn tundra
low jetty
#

And it's not my Internet, because I already called the phone company and my Internet is fine and they checked it!

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I have installed and uninstalled the game several times and the problem persists, now it won't let me enter this appears!

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And it stays there but does not open the game

young kernel
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My game is ok

low jetty
#

What should I do, where should I write to receive a prompt solution?

finite arrow
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@orchid tusk so any solution to those who can't log into their google account on new device especially in Asia region

orchid tusk
median pagoda
#

What the

young kernel
#

Why is that a falt

torn tundra
#

@orchid tusk

vital radish
#

@spring bramble 我爱你kiss

young kernel
#

@vital radish English please read the rules

umbral blaze
#

When I share my screen with Discord my screen is black to the people

vital radish
#

@young kernel OK sorry

young kernel
#

@vital radish 👍

vital radish
young kernel
#

That doesn't go here just saying

spring bramble
young kernel
#

Ye thay do look above

grim thorn
#

This happens to every type of ads, please fix it

orchid tusk
#

this started with the latest update, right?

grim thorn
#

Yes, also there is a problem with 'tilt to steer'

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But not always occurs

orchid tusk
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thank you

grim thorn
#

I tilt to turn but there is no effect

orchid tusk
grim thorn
#

@orchid tusk 4801e2, can you check these

orchid tusk
young kernel
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@orchid tusk the adds going off has happened to me id 32bd9b

orchid tusk
#

thanks, the team is investigating

fossil edge
#

hi Charlie, the bug of the nitro´s sound is still in the game

grim thorn
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Again tilt problem happened :/

oblique veldt
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@orchid tusk we have bad resolution on textures, I can see pixels on some cars

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But with the graphics is fine
Optimization getting worse last time after update, why?

stray cliff
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@orchid tusk I sent a ticket to CC , but have received any response. Could you please help me? Conversation ID: 1259633
After removed app and reinstalled it, I logged in Google and get back my account data normally. But when I logged out and joined game again, all my progress was reset. My ID in game is 24ed2. Thanks!

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The ticket was sent 4 days ago.

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Sorry I misspelled it. I haven't received any response yet.

stray cliff
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Thank you very much!

torn tundra
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@orchid tusk I've sent a CC and got a ticket and still no response

finite arrow
proven flare
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The game crashes too much. It always has on Android but now it is just ridiculous. (It is not my internet, trust me)

rain falcon
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@orchid tusk Ad crashing issue is going crazy. It's after every other ad now. My heartbeat rises as I hope that it doesn't crash again when an ad loads 😅

proven flare
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The worst is in the middle of racing. Fuel is precious as it is. Then when the game crashes mid-race and you lose a fuel and MP ranking. Sooooo frustrating.

tidal jolt
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i'm all the time disconnected in mp2

finite arrow
#

They really should revert whatever backend changes they made for this update

livid anvil
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There's no Buenos Aires tracks in MP! What happened?

ebon sparrow
#

Please fix issues with shockwave not providing knockdown protection. This is happening more and more.

wintry spade
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Looks like the club tab in A9 is showing the wrong number of days left in the club season. Mine currently shows 21D 11H left. It should show 22D 11H left. It has been only 5D 13 hours since the club season started. Is anyone else's showing the incorrect number of days left in the club season?
According to my daily screenshots, this has been wrong for several days. @orchid tusk

timber crypt
umbral blaze
orchid tusk
#

[Ads Crashes - Android]

Hello Legend!

If you are experiencing crashes on Android, we have a workaround that might be able to solve the fix for that is released.

Please go into your device's Settings > Apps > Asphalt 9 > Alarms & Reminders > Set "Allow settings alarms and reminders" ON

Thank you! 🤝

twilit laurel
#

Please check on the white glass on rezvani beast x

maiden cove
fresh hollow
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it took about 7m stuck in loading screen

#

it's fine now
looks like a down moment

vital radish
orchid tusk
#

This workaround works only for Android 12 at the moment

fast mural
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Why is game stuck at loading screen ? Only opening VPN can help log in into the game.

fast mural
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It keeps loading and loading. Doesn't even show notification about internet issue or anything. What's wrong with the game ?

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And tried to reinstall the game but the problem still persists.

woven elm
torn tundra
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Hello Legend!

If you are experiencing crashes on Android, we have a workaround that might be able to solve the fix for that is released.

Please go into your device's Settings > Apps > Asphalt 9 > Alarms & Reminders > Set "Allow settings alarms and reminders" ON

Thank you!

@orchid tusk not all phones works this way what about Poco , xioami ECT..

torn tundra
stray cliff
woven elm
#

Samsung S10 lite, Android 12, still continue...

novel trellis
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Osaka rate race too much laging with good internet connection please fix this track i am always lose the race this track please fix it

earnest zodiac
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@orchid tusk i bought 10 packs from the rigera 1, didn't even get a guarantee meaning the guarantee u guys said we will receive if we buy 10 packs is just a fluke? Come on with that purchase i would have unlocked the Porsche 918 Spyder.

worthy vortex
#

Fix the time of Credit Milestone

cursive grove
snow monolith
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Just get slow

worthy vortex
rough willow
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What is this totaltime 85000

young kernel
#

Do a time above 1.25 I did 1 .27 it works

oblique mauve
viscid arrow
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Its been happening since morning

young kernel
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@viscid arrow happens to me every day

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4 5 time at least my wifi is very good

quartz dust
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How can I join the same club as my friend?

opal mist
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This keeps happening every day after the update and I have 500 mbps internet and it only started happening after this update to me and many others

unreal gazelle
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Why does the zenvo ts1 nitro last longer than the Ultima RS nitro

young kernel
#

Thats not a falt

open oak
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After 5 minutes no MP start and i lost 1 fuel of my car for nothing. Every day game crash more and more ....

snow monolith
vital radish
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Playing the new season on android is pure hell ...why ?

cerulean scaffold
#

Hello

#

I need help on how to save my account on android 😩

vital radish
#

android with the new season the adds blocking my game are pure hell

north jacinth
#

My net is fine

terse sinew
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I don't know whether it's just my problem, but on my S21 FE I have huge issues with tilt controls, it takes a few seconds for them to "wake up" after I start a race. This happens in like 70% of events I start, and it's the only game I know of that has issues with that. Sometimes I can't steer, but sometimes the game applies a full steering lock to the left or right. This pretty much means that the newest Grand Prix event is impossible to compete in properly

grim thorn
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Same here with M52

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Sometimes it just stucks and can't tilt

unreal arch
grim thorn
#

Gyro works well

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Game has a problem with it

terse sinew
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Yeah, it's like it's stuck and either can't read the data, or just defaults to a recent position and stays there. It would be nice if the game paused itself when this happens, there's no way gyro data can stay static for half a second, let alone several seconds

next leaf
#

No mp2

snow monolith
urban iris
vivid blaze
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@orchid tusk No MP2.

vital radish
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Lol where is it?

tacit basin
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No MP2

brazen jasper
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Hm I think that Daily MP2 is already over?🤔 dead

open oak
#

Token not added for me on konig event...

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5 x 50 not receive...

short field
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Hi @orchid tusk and @glossy vigil Mp2 is missing for me Thank you for reading this! 👍

misty plover
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I have no MP2 as well.

vital radish
tacit basin
#

So where's mP2🙄 @orchid tusk

brazen jasper
#

I may think that's a various bug thou?rolling

limber plaza
#

where is mp2 @orchid tusk rolling

torn tundra
#

No MP2 @orchid tusk

vital radish
#

Where is mp2?! ... Incompetent...

clear shoal
#

Mp2 gone laugh laugh laugh

vital radish
#

Uh why is it bigger now?

vivid blaze
#

MP2 came and after restart its gone again. Well played devs

queen cargo
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@orchid tusk no mp2 🙄

oblique mauve
# north jacinth My net is fine

H+ means u access the daily speed connection limitation
u cant fix it ,but it will be removed within the next day cuz its happen by the network provider

cloud heart
#

Yeah, no mp2, after restart is gone

earnest zodiac
#

@orchid tusk not so long ago I was playing mp2 and wat is this A9 has already annoyed me so please fix it

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@short field how do I contact gameloft?

cerulean scaffold
finite plank
#

Why keep on happening? How long should I wait to regain access in MP?

pliant cedar
#

Oh my god this tilt and steer issues is getting ridiculous..

north jacinth
oblique mauve
pliant cedar
#

75 000 new content updates without old bug correction.. and you are really thinking we are going to give some cash for this

north jacinth
oblique mauve
#

told ya💁‍♀️

median pagoda
#

Rip

novel trellis
#

Platform : Android
Reason : ad freeze and game was automatically restart

novel trellis
#

Platform : Android
Reason : Asphalt 9 is experiencing crashes
Mobile : Vivo

devout crater
#

Hey
I didn't know where to ask
But in the Vision 1979 event stage 9
I beat the racetime by 3-4 seconds (the goal is 50 sec) but somehow the game doesn't register it and i don't fullfil the objectives
I'm not sure if i am doing something wrong
Please if u may enlighten me

north jacinth
#

My game is freezing during mp matches and crashing and also freezing during the pop up ads @orchid tusk

spare sparrow
#

@devout crater same happening with me, I guess it's a bug but no one reporting😩 😫

jagged ermine
#

i am playing the game suddenly its showing u have been banned

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i have no idea what happened since few days the game was closing automatically and was causing problems now its telling me i am banned i dont even know how to hack games i started playing one month ago i dnt know whats wrong with it please help

#

what was my mistake nd i dont even know how to hack what should i do

dense hatch
#

However don't expect a guaranteed reply, Customer Care is kinda hit or miss - in my experience out of 9+ times sending hacker reports to Customer Care (and a bunch other technical stuff), I got zero replies even when the oldest was over 1 year 6 months ago and sending perfectly obvious video evidence; nothing to lose if you try though

zinc vector
#

I can't play multiplayer race
Error 30

torn tundra
#

How can I stop seeing

Opponents have beating your time ECT.. I don't even have the notifications on for everything on ?

desert idol
#

does anyone else face such a problem?

round fulcrum
#

Despite the tip in #🔥・hot-topics , i'm still experiencong many crashes of the game when watching ads @orchid tusk ...
by the way, this setting has been enabled by default on my phone forever....so it's not a solution.😕😕

jagged ermine
#

cant join any club??

orchid tusk
round fulcrum
young kernel
#

@orchid tusk can you check the game going off when I do the adds and thay keep freezing as well

rain falcon
#

Well... since the game is still experiencing crashes for most users,
How about removing ads?

past oxide
#

@orchid tusk please unban my another ID Musabbir Gaming#1271

round fulcrum
storm reef
torn tundra
# cursive grove

Hello thanks for this but I already had all of this off and when I posted the question I went to settings of the app game and turn them off their as well Thanks good day

weak oar
#

@orchid tusk any solution for the lag issue. It is same as it was reported earlier. Almost every track lags at the particular position.

young kernel
#

Ye please fix the lag

rich quail
#

Hi there, I am facing one issue since this update! Whenever I try to watch ad for refilling my app crashes and then keep showing me try later( on and on) I already have short time to play with favourite cars but this issue can't let me play

lapis geyser
mild stirrup
#

pls add that banner!

shut oasis
#

@orchid tusk I am a long term player of A9, I would like to know when the faults that I have been constantly reporting through CC will be addressed properly and not just fobbed off and forgotten?
Loopers grandprix has a major fault, depending upon where you reside in the world and time you play. Why should gamers accept your lacklustre attempts to shove these faults under the carpet to be forgotten?
Are the rumours true that the grandprix is rigged so paying customers are forced to spend to upgrade their vehicles, because you employees are paid more? Rumours of deliberate sabotage in attempts by specific scripting and coding by devs, paying hackers to play and not get banned so honest gamers have to pay to upgrade vehicles and the list goes on .
You're taking longer and longer to rectify simple faults and you never give the same platform we all used at the begging back in 2018 release.
Do you think this is acceptable?

vital radish
#

Hey is any other android users facing asphalt loading issues

tacit basin
#

Asphalt discord does not know the difference she called this car "Pagani huayra bc"
😂

chrome venture
#

How can I fix it?

orchid tusk
#

Could you elaborate a bit more on the Looper Prix timezone issue? We'll be happy to investigate

spare sparrow
#

@orchid tusk charlie stage 9 vision event beat 50 seconds not working, did many times having more than 13,14 seconds remaining out of target time 1 minute, but still showing not done... Any idea y this is happng ?? Any solution ??

orchid tusk
#

this is working as intended

#

you need to end the race in less than 50 seconds, meaning that if you take 1 minute, but get time reductions to make your final time 48 seconds, it won't do

#

the time reductions are not counted for this condition, just strictly the race time

earnest folio
#

Ads not working. RIDICULOUS!! Whu don't you upgrade your service or take steps to have players circumvent needing to play ads if it isn't available?

spare sparrow
#

@orchid tusk oh ok thanks 4 the clarification

shut oasis
#

@orchid tusk there's always more lagging and crashing than normal ( as if lagging and crashing should be normal! ) depending on time of day you play. This has become drastically worse if you play in the evening. I am on Greenwich mean time, and there can be over 2 seconds difference in same vehicle, same map times.
As for the rumours, until I see different I'll believe this over your denial. There's something very fishy going on with gameloft

amber mortar
#

@orchid tusk there's some mayor performance issues in certain parts of certain tracks, this is one of those examples, on Buenos Aires (the part between the Planetarium and the Stadium is always lagging, notice how it goes back normal as soon i jump into the stadium)
but for example, Pharaoh's Games is having those problems in parts like the swear tunnel part or the part past the pyramid near the end.

And well, as a side note, im still noticing the weird reflections issues, where its not showing up properly, making it look this ugly (y'all so close to fixing those graphical issues, would be nice to finally solve this one too)

My phone is a Samsung Galaxy A02S

pliant cedar
#

Looper missing ghost car

sand kelp
#

Is the matchmaking taking too long or is it just me?

north jacinth
#

@orchid tusk my game is crashing , either u remove this game from 3GB RAM phones or stop the ads if u can't THEN GIVE US COMPENSATION OF THOSE CRASHES

stray cliff
#

@orchid tusk hi Charlie.Could you please help me? I can't find opponents easily in MP races now. And I can't get reputation anymore. It seems like I was blocked falsely by the cheating check system. My Game ID is 24ed2.

fossil edge
#

what doesdoesddoesdoesdoedoesdoesdoedoesdoesdoesddoesdoesdoedoesdoesdoedoesoedoesdoesdoedoesoedoesdoesdoedoes?

vital radish
#

@orchid tusk Where are the Nsx gt3 evo pack?

stray cliff
#

@orchid tusk I sent message to CC, but they denied to resolve my issue. The reply is the following message:

Hello,
Thank you for your message. My name's Dennis.
Please note that you've contacted the support team of the game version which is not officially supported in China.
Unfortunately, we can't assist you with the current game account.
We recommend that you launch the official China game version of Asphalt 9: Legends if you want to play the game and to get support in China region.
Please note that the usage of unofficial sources or VPN in order to play the game may bring to the account loss without a possibility of restoration.
For all the latest information and queries related to Asphalt 9 China, please refer to the below channels:
Webpage: a9.aligames.com
Gameloft Bilibili Account: Gameloft中国官方
Gameloft Douyin (Tiktok) Account: Gameloft_China
Best regards,
Dennis
Gameloft Customer Care

orchid tusk
novel trellis
#

Osaka rat race is too much laging please fix this track i am always lose the race in this track please fix the bug

orchid tusk
fossil edge
#

what does happend with mp1 and mp2, only appears 1 or 2 players instead of 8, can you check this? Since yesterday this was happened. Thanks

mint fern
#

I wrote something to cc, turned out it was a bot reply, then I accidentally tapped 'no' when it asked me if the above info can solve my problem. Then I can't get any respond when I send anything to the cc
My issues is that during my first run of the LP, the run was ruined due to the crash of the game. Wondering anyway to get an attempt back, tho its not quite possible 😦 and two players in my group got them starred up to 2*, so I probably get no chance now to get the key, unless I could star up or pulled out an alien time using manual
Thx 🙂

fossil edge
#

3 months without epics card, please check this event, thanks

bleak flame
#

The app is crashing a lot

torn tundra
#

This is why I don't want to play mp anymore I'm in silver league not gold

torn tundra
slow perch
#

who can join my team to help me grow team name is Gato Galatico, with emblem of a cat with a helmet

sick night
#

The game crashes after every ad, and pls stop giving ads after every race, it's high time now

vital radish
vital radish
karmic apex
#

1v1 multiple, I can only start the race when my opponent has already completed half the track.

Other multiplayer 2 only 1 or 2 opponent per race.

lapis geyser
#

Here we go again, no nitro after respawn !!! 🤬 🤬 🤬

weary wharf
#

Score glitch like i won. But actualy not. 😑🤮

open oak
#

PLZ plz fix Android problem. Add credit crash, sometimes after starting MP 1 the game close himself ..

It s not my phone i use a high powerfull smartphone.

First time i have more problem in the game.

halcyon ledge
#

Seriously, why can't u remove ads from this game GL? have a mercy for that!

dawn root
#

I was in the race like every time and than my car got an write-off without reason

#

My connection was excellent but it was counted as a lose. My opponent just had an write-off before this happened

lament jetty
#

Same thing happened with me too

candid saddle
#

@orchid tusk Hi, apparently I am banned, my reps have not increased for 2 days, can you remove it as I have never cheated and never will, there is no fun in cheating!

elder compass
#

i need someone help here coz cant change name and communicate with my team

rough willow
elder compass
#

i tried one but ill do it later again

rough willow
elder compass
#

how can i said that

rough willow
#

what u wana say

brittle ibex
#

Please remove 4★ requirement Stage 9,10
@orchid tusk Sorry for ping
<@&469459051105878016> sorry for ping

elder compass
rough willow
urban iris
#

why mp1 is dead, ins't platinum league in LL

jagged ermine
#

cant login into facebook or google account i dnt know whats the matter

upper kettle
#

I only get 1 or two opponents in MP1 and MP2, every second time no opponent is found at all.

supple tide
#

will the garage level increase?

fossil edge
supple tide
young kernel
#

Same for me every day 6 time

noble helm
#

1st user

granite gust
#

Hello,
I have re-downloaded my game and now it is not loging in with google play. It says "Could not execute action on the server (2)". Any solution please.

orchid tusk
noble helm
orchid tusk
#

thanks

past oxide
#

@orchid tusk pleaseplease unbanunban mymy idI'd

orchid tusk
#

please write to CC, as they are the ones that can assist with that

fossil edge
#

To complete the 170 milestones you need all the cars to max which are not available in the store blueprints. It is impossible to complete this even for those of us who bought the pass and have the exclusive car, can you please check it? Thank you

brittle ibex
fossil edge
fossil edge
slim gazelle
#

I hope this is a glitch and will be fixed soon

rose dagger
#

still, can not log in with Google

torn tundra
#

Idk if it was mentioned in the patch notes but for how long will the MP2 will continue to be available?

weary wharf
#

Why now graphic quality downgraded on my snapdragon 860? Mipmap blur (high setting).

raven jacinth
#

What happened to the game now???

young kernel
#

Every day thats happening to me 5 6 time a day

neon pine
#

I get this error!!

torpid ether
#

I have facing network issues

shut oasis
#

@orchid tusk Would it be possible to give us an update as to when ads issues will be fixed? Un update on graphics quality issues and the random crashing of the app...
It really would be appreciated.

young kernel
#

Come on every day 5 or 6 days this is happening and before you say its my wifi is very good

wintry patio
#

This is my network speed; but In game it says network not syncing. This issue does get resolved when I restart my device but I have to do it everything I wanna play and it's very annoying. (Device: SM-A107F, OS: Android 11)

ashen ermine
#

Why the app isn't loading properly, it's on wifi n mobile data both. @orchid tusk

wintry patio
# rose dagger still, can not log in with Google

That happened to me too when I started playing after a while and I found out that my account had been deleted. And I couldn't even log in with a new account if that old account was still added on my phone.

cloud summit
#

Game stuck on loading screen

ashen ermine
trim flax
#

Why does it stay like this I have good wifi

vital radish
#

I'm so tired of this stuff. I can't load into a single 1v1 match,without having EXTREME FPS STRIKES AND FREEZES THAT TURN INTO CRASHES.And every time I have the desperation to somehow willingly load the game up again,it counts as a loss.Now,I've had to pay tokens.After more horrible crashes and fps strikes,i'm about to have to pay tokens again.It isn't my phone, as i've been using asphalt 9 with it for 2 years with no reports. (My account name is Hurcan)

#

it's seriously getting annoying gameloft

trim flax
#

@orchid tusk please explain the issue of a9 not loading in android

maiden wing
short field
vital radish
vital radish
torpid ether
main tulip
#

What's wrong with Multipler-1. ( In Legend League ) Always empty rooms?? 1-3 players. And after 10 races who you get 5-6 that's like big holiday. . .
Should go down to Platinum because of milestones...
Not normal!

fair jetty
#

???
the hell with game last 3 days?

orchid tusk
#

@fair jetty @maiden wing @neon pine Could you share your player IDs?

fair jetty
fair jetty
orchid tusk
#

does it happen all the time when logging in?

#

or after any specific action?

fair jetty
#

randomly

noble helm
#

@orchid tusk 1st user

orchid tusk
#

will be checked by the team, thank you

noble helm
#

@orchid tusk If someone scores more than 2000 points, please put a command to delete(hide) user it automatically. This problem is repeated.

orchid tusk
#

the team is working to resolve it, yes

zinc cape
#

Why V12 epic for top 5%

rigid pagoda
#

Explain this about the update issue?? @orchid tusk

north jacinth
rigid pagoda
#

Google play

north jacinth
#

I don't think so

north jacinth
rigid pagoda
rigid pagoda
orchid tusk
orchid tusk
rigid pagoda
north jacinth
urban iris
#

after updating

hallow fiber
#

Guys, the game recently updated...

dusty dune
ripe turtle
#

Rip Hunt tickets , idk how much time it'll need to get fixed bruh .I demand compensation

round fulcrum
fossil edge
#

why is there an update in play store? wha does problems it fix?

orchid tusk
#

[Android update issue]

A new Android hotfix was published today, and the team has learnt of an issue that prevents players from accessing the game.

For those of you that haven't installed this update yet, please don't. We will let you know when it's safe to do so.

If you are affected already, please note that our team is currently investigating and trying to solve the issue as soon as possible. We thank you for your patience and understanding 🤝

worthy vortex
errant zealot
ripe turtle
fossil edge
#

It really is unbelievable what happens with the testing and QA team, all very juniors

#

it is not very difficult to publish the application in a restricted way and do a global test before launching it worldwide

#

imagine the experience of the new users who join today, they directly uninstall the game

maiden wing
#

Not ok 😢

vital radish
#

@orchid tusk what was the hotfix for?
Cairo lag?

solid sparrow
#

Oh no I'm so close 2 another S tier car

orchid tusk
mortal frost
#

@orchid tusk how long will it take for the proper app to be back in store?

orchid tusk
#

I can't say

#

the team is working as we speak, though

mortal frost
orchid tusk
#

I don't have information about that yet

limpid wyvern
#

Oh Lord! I thought installing the game from the scratch would work but it's didn't. Rip cache memory, rip lagging now

vital radish
limpid wyvern
trim agate
#

what's That Im Uninstalled the game and then reinstall It's the same think⚠️

remote dagger
trim agate
#

I Need Good Player's? How's there?

remote dagger
#

It does not update the app, it does not let you enter to see until when until when they have us waiting, without solving it

mortal frost
# orchid tusk I don't have information about that yet

Hmmm, so what will happen with all the customers that have already installed the update? We're gonna be missing out on a lot! Especially those that are supporting the game with real money...this is definitely a problem.

remote dagger
#

@orchid tusk

neon hound
#

Don't update game
They added new bug

remote dagger
neon hound
#

Gl screwed us.
Now we can't play till new update

#

@orchid tusk

exotic nymph
#

@orchid tusk 😩

remote dagger
#

And the worst of all is that surely they are not going to want to compensate those of us who are suffering from this failure with something.

limpid wyvern
limpid wyvern
rancid kraken
#

Is there a way to receive the pre update apk?

mortal frost
limpid wyvern
drowsy spire
#

This is worst.... I'm saddened by the way GL is handling its app

#

No playing for today

limpid wyvern
#

Feelsripmahn ko

supple river
#

waiting for fix

ebon mural
#

did they acknowledge the problem/announce the fix?

rancid kraken
limpid wyvern
rancid kraken
#

Below two versions have the update already

lavish crane
#
remote dagger
#

And the worst thing is that the update is still available so that more players are blocked, when they can delete that update so that the problem does not go any further

limpid wyvern
vital radish
#

@limpid wyvern oh vai kya haal h

limpid wyvern
#

It's a huge fail bro

vital radish
limpid wyvern
vital radish
brazen jasper
#

R.I.P

limpid wyvern
brazen jasper
#

I cannot play also🗿 dead

limpid wyvern
#

RIP us dead

vital radish
#

Big f

marble cedarBOT
#
MohiT#6422 has been warned

Reason: Bad word usage

vital radish
#

The thing is if u reinstall the game it still didn't work like wthh ??

#

This game is fu... Up

agile spoke
#

we need apologems

limpid wyvern
urban iris
#

I did uninstalled and reinstalled a9, doesn't work

agile spoke
#

i think the game has serious issue now and the devs are trying to fix ....

limpid wyvern
#

I agree but Apkmirror is a verified source. Or you can wait for couple of days until they provide the fix may be with another bug laugh

muted linden
teal blaze
nova ridge
brazen jasper
#

Great! Now we may not collect these BP's of Vision 1788 because of these Android Issuesdead 🗿

mortal gulch
#

I hope the dev will resolved this issue

agile spoke
#

for every 1 hour waiting, we need 300 tokens .....

hazy blade
#

Well I have the same problem too it's great x)

fossil rover
mortal gulch
#

Same here

jagged torrent
clear shuttle
jagged torrent
#

I hope the data is backed up to the gamelofts or Google play because if the local data is corrupted without backups, we are fuck3d

white onyx
jagged torrent
quartz mulch
#

Muy mala experiencia en la actualidad. Mala conexión todo el tiempo. Pierdo los avances. Por favor arreglen eso.

white onyx
#

if someone hadn't connected their playerid to Facebook or Google Play, that's another story though, that may very well be an issue

vital radish
#

Number 1 waste fellows
Ads issues,game crash issues,connectivity issues
Now new
RIP GL

vital radish
#

I cannot understand
how you directly released without test the game uhh
RIP developers

white onyx
#

yeah doesn't inspire much confidence in the dev team when you have to disable auto updates and wait until you're told it's okay to update because they use their playerbase as beta testers over and over again 🤷‍♂️

brazen seal
cloud halo
#

Having the same error

clear shuttle
#

At least the ads issues are fixed

vital radish
#

Compensation reward
1000+ tokens or 5+ vision bps
Because its not a common issue
Entire game is not opening
IDIOTS

abstract surge
teal blaze
#

Stil not working

shut summit
ashen ermine
#

Not sure why mah reputation points aren't getting increased. Is it cuz I haven't updated the app with today's update.
@orchid tusk

dense pendant
#

After today's update, I got this error, even after a fresh install from the play store still has the same error.. 😂

dense pendant
#

I'll try installing it from Galaxy Store

vital radish
#

But please keep in mind that you should have your account connected with Facebook in order to keep playing with your account.

ashen ermine
vital radish
torn tundra
vital radish
#

It's optional, but initially the main purpose of this hotfix was to improve the situation when your game was crashing after watching ads.

kind field
vital radish
#

So if you were affected by this, installing this hotfix should help.

#

It no longer happens on our end, but please do let us know if you will encounter it as we're investigating remaining ones case by case. 🪛

kind field
#

Okay, thanks

torn tundra
noble helm
kind field
teal blaze
#

Working on one plus not on samsung?

#

New opdeht 👆

vital radish
#

Oh no!

#

I updated the game after the Deniss's announcement and I got affected

#

I'm safe 😌

shut oasis
#

@orchid tusk @vital radish why do you keep giving such bad advice? The game is unplayable now..... it's disgusting to say something is fixed when it's not.

solar hazel
#

Umm... Where can I report a Language Issue? The 1st May Day event has an error in it's translation...

shut oasis
#

@vital radish I have and it's still just a bag of c rap! It's so useless that even cycling would cause the app to crash if it were available.
Yet again we're left to contemplate throwing in the towl. I wouldn't mind paying if the game was like it was when it was first released. The problem now is the development team are inept

brazen jasper
#

How about these Lag Issues after the Update @orchid tusk ? Are they fixed already or not?🤔

supple river
limpid wyvern
#

The hot fix to the early hot fix for A9 is out & working laugh

#

It's around 2.5Gb & should work fine. You can enter the game, at least. Rest who knows oops

coral vessel
#

Je peux pas jouer à asphalt légende 9

#

Il trouve pas mes données du compte

#

Données du jeu introuvables

young kernel
#

@coral vessel English please

orchid tusk
#

again, it is just a display issue

coral vessel
#

I cannot Play the game asphalt 9 my game login is uninvalable

fossil edge
#

league of what??

coral vessel
#

I ininstall the game and reinstall IT and i can play now

fossil edge
#

hi will we have a compensation by all the problems with the update?

proven summit
#

Graphics got reduced somewhen between april 10th to 15th, checked on my two devices : poco x3 pro - road texture quality became too low-res ; redmi note 8 pro - high graphics settings became to look like standard (no god rays, no reflections on the road) , standard became to look like performance (no motion blur, no water drops). Images example for poco x3 pro : road texture quality april 10th and 15th. I remember such problems we already faced in aug-sep 2020, and now graphics got nerfed again😐

fresh garnet
#

Oh wait

#

There it is what

fossil edge
ashen ermine
#

Now, we got another issue, once you click race, it takes edges to go to the car selection. @vital radish @orchid tusk

gentle steppe
#

Lol, updated game. Ads crashing again. Chapeau GL🤦‍♂️
Oneplus 7T Pro

neon hound
#

Sometimes ads crashing..plus sometimes close button after ad not working

weary wharf
shut oasis
#

@orchid tusk the ads are still problematic, still causing issues with the X button not responding yo touch or the ad causing app crash

urban iris
prisma onyx
#

the game kepps crashing

trim flax
#

@orchid tusk before, when the game was showing that red network not syncing icon and after some seconds the wifi is good again it just instantly gets off but now even if the wifi gets good again it still stays that way so we need to restart the game or it turns to the main a9 loading page for
Sometime then gets back to the game.
See if its a possible to fix issue pls

bitter cypress
#

You guys having this weird network issues, have you tried reinstall the game ?

trim flax
#

No I will never do that

#

I'm scared that notif of data loss could pop up

#

It works fine but the net not syncing stays for 1 min then gets off

bitter cypress
#

For some (yesterday) redownloading was their savior.

marsh helm
#

Is the new update safe to download?

bitter cypress
#

Not gonna lie this latest hotfix is just the best update ever. Feel like gaming back in 2020

bitter cypress
marsh helm
olive tangle
#

multiplayer doesn't connect

regal tartan
#

No ads available and no MP playable ! Server error !

bleak flame
#

Guys

#

More troubles

The game is very low at everything, and due to that I came too late for the multiplayer races

tender estuary
#

MP is dead..

slim panther
#

This game ##

wintry spade
short field
#

Hi @orchid tusk I believe mp is somewhat having issues with game server I have been hearing...this is me by the way 🤷‍♂️

bleak flame
torn tundra
# olive tangle multiplayer doesn't connect

It was also happening to me but since I didn't update the second hotfix cause I wasn't facing issues and I decided to updated it and now works only issue I think it has been was how the start of each race takes a few more than intended man it gets annoying @orchid tusk

weary wharf
#

Fix reduced graphic (road texture distamce)!!!

fossil edge
#

sservers down

agile lion
#

Such a waste of tickets and fuels 🗿

urban iris
cloud terrace
#

How does it possible

#

🤦‍♂️

young kernel
#

How is that a falt

grim thorn
#

Still, sometimes game does not sense tilting

#

Cant go straight

round fulcrum
#

Many Issues... Error 3/error 15, no opponents... Serveurs busy ???

vital radish
young kernel
#

I have been getting that and its takes long time for mp2 to come on

vital radish
#

Game is having a lot of issues:
To much lag in every single track.
Delay to start races.
Not finding opponents.
Game freezes while matchmaking.
Whats is going on??

zinc cape
#

Can you please remove LandSlide from the daily MP maps , It's unfair that the players in the top track have a big speed loss and disadvantage compared to those who star from the bottom @orchid tusk

young kernel
#

Thay not going to take it off because of that

scenic wolf
#

I am facing tilt not working issues once in every few races on my new Realme GT2 device. Have calibrated the gyroscope and it works fine everywhere else like auto rotate option and compass. But in game after race starts the car won't tilt. I need to switch to td and back, then it starts working. Seems like a glitch.
Any solutions folks?

gusty dune
brazen jasper
#

OK! I was logging in recently & until now it's keeps Loading as Long Login (Even my WiFi has Excellent Connection) & after that it's said "Connection Error"🗿 Can you Fix These Issues already please?

gentle lintel
#

The app close and when restart show me this error I can't pass this error

slim knoll
#

these have been happening frequently as of late

vital radish
#

Can't play multiplayer this morning !

#

Moreover, error when bying packs.

brazen jasper
#

I may not have a chance of getting Bolwell & Vision 1788 if these issues are still ongoingdead 🗿

ripe turtle
#

Seems like Server is dead again , Country - India , Network -WiFi

high halo
#

@glossy vigil What's happening to the servers or game? MP matchmaking errors, connection errors and server errors. Sometimes ads aren't even working for refuelling and tickets. You watch full ads and it doesn't reduce the refuel time or refill the ticket. It's been happening since yesterday. One thing I can assure you my connection is super.

orchid tusk
#

If you are experiencing errores or Multiplayer issues, please post in thread below ⏬

@ripe turtle @high halo @vital radish @slim knoll @gusty dune @vital radish @young kernel @vital radish @round fulcrum @urban iris

round fulcrum
#

Moreover issues in MP, there are lots of issues with refuelling and tickets ads @orchid tusk ... I watch the ad, and the ticket or fuel is not given...

young kernel
#

I think its time gameloft updated thare servers because its every update thare falt

balmy heron
#

Fix this please

#

Also game keep freezing for me

fossil edge
#

the sounds of the game cracks all the time

torn tundra
#

@orchid tusk ive sent you a message can you please check thank you

deft summit
#

This has been happening to me the whole week

rustic jewel
#

Reeeeeee

keen sail
#

same here

#

think got pop up error 1-3-5-10 all players

#

@orchid tusk any?

vital radish
#

I wonder why don't we have anti aliasing on mobile

cloud terrace
#

Is there a way to i can download asphalt to my old iPhone 6 for learn my account ID

#

I wanna transfer my data to android but i cant download asphalt 9 bc it requires ios 13

keen sail
#

I can't play a9 game @orchid tusk

I did restarted device or disconnect and reconnect wifi doesn't work, I have 28 Mbps connection with wifi

also @rustic jewel same problem too

vale dew
#

I've been waiting since 10 minutes the game isn't opening

deft oar
#

We moved a player into our club and it seems like they cannot join our Club Clash. Any specifics on how this works?

north jacinth
#

@orchid tusk the stage 2 for hurican se needs all 2* car but the mazada bp is very hard to get

bitter cypress
delicate eagle
#

starway event is not showing up for certain players

weak oar
#

@orchid tusk the issue of lagging is not resolved yet. I have been raising this issue and requesting for its solution since more than 3 months now. It is affecting my races be it TLE or MPs. Your kind response will be appreciated pls.

young kernel
#

Same for me to its really bad now

modern robin
#

Bonjour mon jeu se ferme au bout d'un moment pouvez vous m'aider svp

young kernel
#

@modern robin English please

modern robin
#

Hello my game closes after a while can you help me please

safe phoenix
#

@orchid tusk I was told several months ago that the team would be looking into the external monitor issue (hdmi -> type c) that players were having in which the game appears fine in phone but black in monitor. Is there an update to this?

vital radish
#

@orchid tusk urgent

#

@orchid tusk help

keen sail
noble helm
supple tide
unreal forum
#

same no club clash

wise ginkgo
#

Tectonic Racers
Club id: #c8f20
Android
(PS. we participated in the Beta phase of The Clash)

rustic jewel
young kernel
gilded crane
balmy heron
#

Nvm I have that glitch

orchid tusk
#

The issue with The Clash has been resolved and you should be able to see your match if you restart your game.

Thanks for your patience! Happy racing! tire

ashen ermine
#

@orchid tusk Not sure how these 2 conditions will be done, why someone would be that vulnerable enough to let me KD 5 times. 🤣
That too in a single race 😭😭

sand kelp
#

@orchid tusk Can you please change the Shockwave Knockdown mission to Shockwave only or replace it to hunted races.

young kernel
#

Ye change the shockwaves nock down

rose plinth
#

There is no way to do either the Tushek or Vision "Canyon Launch" tasks, as there are no instances in career where it can be done.

#

At no point have earlier tasks in an LP become impossible to do like this.

weary wharf
brazen jasper
#

I was playing on Cinco De Mayo, then somehow it went disconnected because of this...
"This Account already used it"

finite goblet
#

Club chat is broken. There's only one message when I enter the game, history's gone.

full mulch
#

I thought no one’s typing in my club. It’s needed more than ever now around with club clash 🙂

rain falcon
exotic nymph
#

It's a curse by not having Furai and Resvani for Huracán Starway.
So, why don't you just add Blueprints of Resvani Beast X in Starway Cards Pack? As there Furai is already available

keen sail
#

@orchid tusk fix server pls 😕

sullen stump
#

My asphalt 9 Justvloading

ebon sparrow
#

30 shockwave knockdowns in New generation is near impossible for TD players

keen sail
#

I've been finished got 1st --> 2nd same time so buggy pls fix @orchid tusk rolling

noble helm
#

@orchid tusk 1st user

young kernel
#

@ebon sparrow I did it im td

spring bramble
#

what is this

vital radish
#

Why th I can't enter this event?

brazen jasper
vital radish
#

Thx for the info

ashen narwhal
#

Game isn't loading for me

#

It was fine till now, suddenly says no network and now Stuck at loading screen

clear shoal
wraith veldt
#

good friends, does anyone have problems playing on Poco x3 pro? pleading

winged rivet
wintry spade
#

We just accidentally signed up for the 2nd clash too soon. Can that be reversed ASAP? @orchid tusk Club id #e457ca I have just submitted a customer care ticket 1327975

orchid tusk
#

it can't be reversed, I'm afraid

fossil edge
#

hi the looper prix dissapear when i enter to scg prix....can you check it? thanks...i dont like scg becaus i just have that car unblocked

spice jewel
#

Any idea I can't change my name on my phone?

orchid tusk
ashen ermine
weak oar
young kernel
young kernel
#

@orchid tusk can you fix this every day 3.4 times a day

ebon sparrow
#

@orchid tusk there definitely needs to be more parity at the top of the leaderboards to close the gap between manual drivers and touchdrivers. There should be an advantage, but not a gamebreaking advantage especially in multiplayer and contest content. TD inherently has restrictions, but a good design should allow a great TD player to compete very tightly with a good manual player, especially when most of these contests allow unlimited attempts. TD vs MD balance needs to be looked at.

tender estuary
#

@sturdy grail @glossy vigil i joined the club for a couple of days before the 1st clash ended, of course i didn't participate on the 1st one because i joined late, the registration was made just before i joined the club, but I'm surprised by this (screenshot) as it mentioned that i should sign up to participate, and for all other club members it's mentioned that they're registred to the next clash season, so would i participate even if it's mentioned i should sign up or what exactly?

warm lodge
#

Still facing sync issues on android

slim gazelle
#

I relaunched my game many times but still the same issue

grim thorn
#

Tilting does not work in some races

glossy vigil
#

Can you send your player id?

tender estuary
novel trellis
paper dagger
#

That is just normal. No need to worry bout it

noble helm
#

1st user

vital radish
#

Repeatedly can't connect on mp .

cursive grove
#

lots of people in my club see that it is signed up as well as lots of members see the other screen that it is not signed up. it is a huge problem and this major visual bug might cause certain damage for the club since participation could not happen if members think it is already signed up while it isn't. Please fix it for it is being insanely important

vital radish
#

This is unacceptable

young kernel
#

Every day I get this 4 time at least a day please fix it

clear shoal
raven jacinth
#

An ad makes the whole game to crash, need to restart at times. Solve it

glossy vigil
cursive grove
turbid flower
#

Lol my club went to the other side

vital radish
ebon sparrow
#

Please consider adjusting the thresholds for EIPs in the car hunts. SEs guarantee EIPs to top 25%. MP rewards top 3 (top 37.5%) players per race with potential for extra credits via ads. No reason why top 25% in car hunts shouldn't be guaranteed an EIP as well. Especially if players who have all of their EIPs can continue to participate in EIP contests.

polar oracle
high halo
#

@glossy vigil when will One Plus 10R get the 60fps option?

noble helm
#

@orchid tusk mp1 mp2 1st user please remove

#

@orchid tusk look at the screen

keen sail
keen sail
#

@orchid tusk why 🗿

young kernel
#

Every day 4.5 times

north jacinth
torpid ether
#

Why always happens?

supple tide
#

how many people can it go?

fossil edge
young kernel
#

Me I going for 3 star I got unlocked but gameloft make a bit easier for the rest of the gamers

somber hinge
#

Why are you censoring the start of a url, h t t p s: ? We need to use that to direct members to our club Discord.

vital radish
#

Hum, the club chat is available only for the club section?

fossil edge
#

There are repeated times that at the beginning of the race the car goes straight to crash into a bus or a parked car, is this on purpose? Please correct this urgently, thanks.

proven summit
#

@orchid tusk Redmi note 8 pro : huge lags and glitchy textures in some places are still haven't fixed after almost one month ! It started after you (idk why) nerfed the graphics - high became to look like standard, standard like performance, and real high graphics doesn't exist anymore at all ! Graphics nerfing has also influenced such popular model like Poco X3 Pro (road textures became too blurry and low-res), no such freezes/texture issues like on rn8pro, just road texture problem. Please let us back the normal graphics and fix glitchy textures/freezes ! Video examples are for Redmi note 8 pro👆

vital radish
#

My device is not that powerfull but i never had such lag like this.
This isn't normal.

brazen jasper
#

Same here🗿

spring bramble
high halo
spring bramble
high halo
high halo
#

@sturdy grail I hope in the next update I can get 60fps option in OnePlus 10R.

keen sail
young kernel
#

My god sort this out

ocean kite
#

a9 connection issue
whenever i connect to my wifi i can't login but it works if i use my mobile data but after awhile ill get connection issues then i get disconnected

young kernel
#

For me its every time I go on the game

dawn root
#

15 sw kds in one race!?

vital radish
steep yacht
#

I got banned for "cheating" on my old android device, yet i barely played on the device after transfering data on my iphone (the account remained the same, while i was progressing on my other device). Any help?

keen sail
candid saddle
#

Hi...ya lag is an issue since this season, fxxks up laptimes and general play. Carrying on like this the whole season, disappointed! Playing and spending less due to problems so carry on Gameloft, it's your bank acc.

foggy gorge
#

So I'm trying to log in with Google play
And the issue is I cannot choose between accounts
It immediately says:

#

I want to switch to my Google account, which I've made progress on
But it doesn't even let me choose that account

silver heart
high halo
silver heart
high halo
silver heart
high halo
#

No just sensitive

silver heart
#

Bcz it happens with OP9 and 9Pro (my device) and others phones with SD888

silver heart
high halo
#

10 R is MTK8100 max

silver heart
high halo
#

Only sensitivity issue sometimes it drifts too much. I got nuked after changing the device from top 100 to top 1000. now slowly reaching top 250.

#

And its only 30fps my 7t was 60 fps

silver heart
cursive grove
# foggy gorge So I'm trying to log in with Google play And the issue is I cannot choose betwee...
  1. don't log in with google play and start the game with the local noob account
  2. skip all tutorials and stuff
  3. go to settings
  4. tap on 'log in' below Google Play
  5. there it must let u choose ur google account (if it is on the device)
  6. tap on the respective account
  7. It will show u this window
  8. Tap on 'switch to account B'
  9. Done
    (Remember that u can only do this once and afterwards it won't let u logout and in again)
    I hope this helped, since i did so when i first logged in on a new device
foggy gorge
#

thank you
I will try that now

trim flax
#

So these past 3 weeks when I re enter the game it says network not syncing wich my wifi still works fine then it gets me to this loading page abd when it charges it freezes here.
Sometimes it works and gets me to the game but often it freezes
Please look into this @orchid tusk

gray river
#

I sometimes show a poor connection despite having a full network. I don't like it 🤕

foggy gorge
#

Curious about another thing
Is the game still 30fps on Resmi note 7?

#

Yup
Still no 60fps

silver sigil
#

same on Redmi Note 8

keen sail
#

same on Redmi Note 9

torn tundra
#

Can I suggest something idk and most likely it has been suggested is
Have options in Club Races to have an option to have ghost, and Slipstream when wanting to use those Thanks in Advance

thin garnet
fossil edge
#

Hello, a colleague transferred his progress from Android to ios, in ios he already has his new account with all the progress, but in Android he also changed his progress, that is, he has two accounts with the same progress. is it okay for this to happen?

shut oasis
#

Would it be possible to fix the synchronization issues with the game @orchid tusk

noble helm
#

@orchid tusk 1st user delete

arctic gull
#

I haven't played Anine for quite a long time and i've already missed two grand prix round due this error connection. I did every possible way to get back to the game but it won't let me in and ended up not showing any online events. Look @orchid tusk

marble cedarBOT
#
DkDanger#1215 has been warned

Reason: Posted an invite

native hound
#

But

native pawn
#

As far as I remember
There are still 2 hours left for registration of club clash
I was doing some player transfer so , i had to wait for a while
Now when the player i wanted in my team is in, i can't register for club clash

vital radish
#

hm

vital radish
#

Hello
I'm facing this connection issue only in hunt
Everything else is working fine
Because of this I lost many fuels & tickets
Plz tell them to fix it rtPeepoRage rage
@sturdy grail

young kernel
vital radish
pliant cedar
#

Have they fixed game opening time issue? Few days working like should. Next fix that damn tilt to steer bug..

somber hinge
#

I am not earning Club Rep in any practice races, defense races or attack races in The Clash! Is this by design or is it an issue?

young kernel
#

@somber hinge it same every 1 its ment to be like that

torn tundra
#

Wait what I was just playing the credits heist

sand kelp
#

@orchid tusk Why did they removed "The Caribbean" in Finish Races in Multiplayer mission? We are now struggle to find "Cairo" tracks in Multiplayer. Bring it back.

torn tundra
humble bone
#

I have a big problem. My car randomly makes 360s in multiplayer... I will sending you a video....I tried to reinstall the game, but the problem stayed... It begins from the last update... Can you help me? Thank you very much....

raven jacinth
#

I am getting alerts for cars in A class, but I am figuring out what it is.
Can someone please tell me what that alert means

brazen jasper
raven jacinth
#

Yes, for Aston Martin

brazen jasper
# raven jacinth Yes, for Aston Martin

Well that's the Exclamation Marks of Class A thou.
(You just need to upgrade this Epic Import Parts of your Car & after upgrading it, that Exclamation Mark will disappeared)

raven jacinth
brazen jasper
#

Npwelldone

weak oar
#

@orchid tusk how do I complete this ?

young kernel
#

@weak oar do multiplayer 5 knockdown s simple

weak oar
#

How can I do it in ghost slipstream and it that too 5, it gets very nasty and impossible

young kernel
#

Whate till tomorrow multiplayer 2

vital radish
young kernel
#

Ye true but will he change it

opaque forge
young kernel
#

@A kind human#976today multiplayer 2

weak oar
#

Not possible in MP2 anyway. 40 sec race 15 sec cooling time and u expect to kd 5 opponents in those 25 secs

viscid arrow
vital radish
#

What's this
I'm not able to play since hunt started
I contacted cc bit .no reply yet
How can I max apex rtPeepoRage rage @sturdy grail

fossil edge
opaque forge
north jacinth
#

Game not opening waiting for minutes

young kernel
#

Come on please fix this

vital radish
#

same mate they're not fixing it

#

i can't play apex hunt or any gp round at all

junior dirge
#

I accidentally deleted my Play Games progress. My Asphalt 9 Game ID is "bd9fa3d". Can you please restore my game progress to my old email again?

cloud summit
#

The multiplayer KD missions in episode 5 have been changed for some players. It's still not changed for me

winged wadi
#

why is the matchmaking system so bad

vital radish
#

@orchid tusk any updates about cairo lag issue? surprise pleading

brazen jasper
vital radish
#

Yeah, ik

vital radish
torn tundra
#

Has anyone else faced that car don't turn I'm a TD driver but hybrid here and there and when I turn TD off in game I feel sometimes the car don't turn so I turn TD back on it don't happen all the time it's just something I've been noticing

copper obsidian
#

Please Re-Texture again for some(Should be every)decal from jaggy texture

obtuse rock
#

Game is not working

keen sail
#

server down?

balmy heron
#

Game keep freezing and crashing phone phone type blue track phone

novel trellis
#

Grand prix event
Reason : not getting the key
@orchid tusk

vital radish
#

LMAO

fierce scroll
#

I remember finishing first with the Senna GTR but i thought maybe I didn't remember correctly because I didn't had the decal. But now i know for sure i won this gp and also didn't get the decal.

autumn yarrow
#

I get this every TIME

forest breach
#

I get an ads from time to time that has no rewards, but, when I try to watch ads to get rewards, this happens

rain falcon
#

@orchid tusk Bro what is this ad??

#

@glossy vigil @orchid tusk Isn't this game supposed to be 7+??
Sorry for ping but this is too much now.

rain falcon
brazen jasper
#

Ignore it bruh!🗿

rain falcon
#

If it was T4/T5, then no decal.

orchid tusk
sonic moat
#

Hello, So my question is that I'm currently living in Angola Country. And i can't see the way to purchase pass etc. Is this an error or purchasing is not permitted in this country?

rich quail
#

Hi there should be boundary those who are spending for key I spent 30k to not to get the key... And some players got it in 120 tokens what is this it's not fair I quit this weird game and you also lost €15 bundle pass every season imm out

rain falcon
rich quail
#

I did 120 as well all the way Mr ed

limpid wyvern
#

More than what's new & interesting in this update, I wonder if we get any new bugs? oops

#

I'm afraid to update the game lol

rustic jewel
#

Hello, @orchid tusk I'd like to buy the Vision 1789 pack with that decal for a dollar, but when I updated the game, it dissapeared.
Is this intentional?
Thanks, and sorry for the ping.

wild sandal
#

Hello, my screen starts lagging " fps lower too much" in some tracks, especially in mp2. Even though my network is strong

Mostly it happens in Osaka, rat race and cairo, subterranean dash
@glossy vigil

glossy vigil
wild sandal
#

I will record, but I can't Share large size video

glossy vigil
wild sandal
#

This is my ID C65e7f6

wild sandal
cursive grove
#

after the update me and so many other people from my club face the problem of weird fps drops so that the game feels laggier. this surely comes from the updated graphics on most tracks although this is not making up for the now not smooth gameplay anymore

limpid wyvern
cursive grove
#

but it didn't clear

limpid wyvern
#

Exactly! Still it feels like I downloaded the game from the scratch not just upgraded. 😅

wanton abyss
#

After updating, the lights in the streets in Shanghai and Rome are too bright and it makes visibility difficult

#

This is in Rome

hallow fiber
#

Hi guys! After today's update, the 60fps option disappeared in Galaxy S22 Ultra (processor model: Snap 8 Gen 1). You can check? This option was enabled in the "previous" season of The New Breed Rivals.
SO: Android: 12
Device model: SM-S908E

winged wadi
supple tide
winged rivet
#

It's Friday boro
Get the last 2 Ego bps 😃

ebon island
#

The game is won't working

ember sinew
#

Delete ur messages. I was deleted my messages

lusty wasp
slate isle
thorny blade
#

Servers are dying a bit

keen sail
fossil edge
vital radish
keen sail
high halo
high halo
edgy aurora
#

Where is 60fps option after the update???

#

My phone is galaxy s22 ultra

#

@glossy vigil

high halo
#

My device One Plus 10R 60fps isn't there. Please addangel1 @glossy vigil

lament wagon
#

Game is not working

winged wadi
orchid tusk
#

Hi Legends!

I hope you are enjoying the new update. I wanted to mention frequently asked questions that are common in the first days after the update.

Q: After the update my game is crashing/lagging.
A: Yes, it could happen during the first time after the update. However, if it's still happening after playing for a few days and your device meets game requirements, please contact our Customer Care team for further assistance.

Q: It takes longer to find opponents in the Multiplayer.
A: It's a common issue in the first days after the update because you will be playing only with players on the same game version. Therefore, if you are have already updated the game it might happen that there will be not enough racers playing in the Multiplayer with the same game version.

if you will come across a new issue, please use this channel and follow the steps from the pinned messages to leave full information that would help to investigate this faster. For any personal assistance please reach out to our Customer Care team. Further details could be found in #👨💻-customer-care

I will see you in the race! flameboy

vital radish
#

Game is lagging from 5 months not just after update and I'm pretty sure that's not a device issue anyway.

raw finch
#

guys is this normal or does someone else see this

opaque cobalt
#

Game is not open on Wi-Fi, only mobile data

hallow fiber
visual hornet
#

I've been playing asphalt 9 for so long but in the last 3 months I've been facing that, cannot connect to server error 10. Even my wifi had better connection and speed

fossil edge
silk pewter
#

The game not opening on mobile data and wifi wht is the problem

#

And I can't reach the customer service

wild sandal
#

Game is not opening, we need a compensation
Mp2 still not finished
Some events too
@opaque fern

stiff fog
#
  • Issue:
  1. Server sync error (Network status not syncing)
  2. Restart itself everytime and still in the state of server sync error
    Is this some form of server wide DOS atk?
  • OS: Android 10, MIUI 12(EU)
  • Device Type: Xiaomi Redmi Note 7
  • Player ID: 84fdb16
shut oasis
#

OS: Android 12
Device: Samsung galaxy s20 ultra
Player ID: 0e4c237
Issues: fps drop rate is much worse on most tracks, lagging is now inevitable creating sync issues in multiplayer and tle events.
It's very frustrating when I have gone through all check lists and still the faults occur. I believe this is yet again gamelofts servers.( most likely due to hackers creating code for latest update) genuine players are never respected enough for being loyal and staying within terms and conditions of game.

amber mortar
#

Device: Samsung Galaxy A02S

Can y'all for once fix the reflections issue? it been there since like Heatwave season and from the 3 graphical issues:

  • low res textures (fixed)
  • bad rendering (fixed)
  • reflections missing (not fixed)
    from low/mid end devices since that update's hotfix, only this one has not been fixed. (if this is supposed to be a wau to improve the performance, its not working)

for the record, this isn't in performance mode, its in high quality mode.
Please, at least try to include a fix for this in a hotfix.

rain falcon
flint raven
#

Game is not working

#

WiFi still opening

storm gale
#

OS: Android 12
Device: Samsungs galaxy note 10+
Player ID: 23d7b
Issue: i can't watch ads from ads pack and can't watch ads to refill my tickets

amber mortar
fallen yarrow
storm gale
storm gale
vital radish
#

Device: Redmi note 11
Player ID: 9900855
Issue: server sync error

limpid star
#

Been like this for almost whole day I can log in the game but It says network status not syncing even my WiFi is good. It goes back to the loading screen and then repeat and repeat. I can't play IE car hunt

plucky tiger
#

Android
Samsung S9 Plus
I'm getting really insane contrast on Shanghai which makes it really difficult to see when driving. Certain lights appear extremely bright

vital radish
#

Lmao

junior spade
#

rip droid phones no longer support 60fps

novel trellis
#

Missing card pack at legend store

rain falcon
fossil edge
#

The car turns, turns and turns, you press the brake button and it does not stop turning. Does anyone else happen to you?

rain falcon
copper pollen
fossil edge
#

I have 1670 points. Why does the game match me with legend league?? All the time is just like this, is imposible to win those Cars

bitter cypress
novel trellis
#

Fix this issue platform : Android

halcyon tiger
fossil edge
#

Please check the top one. Thanks

simple elk
#

Help, my game stuck like this for a few days straight on wifi. Only mobile data works

torn tundra
#

What happened to the apex riot rewards ??

rigid pagoda
#

My mobile data & wifi is working so strong but the game it happens like this.

young kernel
#

Same for me as well

fossil edge
#

arreglen esta cosa que empareja todo mal, como piensan que le voy a ganar a estos autos?

young kernel
#

@fossil edge English please

fossil edge
young kernel
#

Are you trying to be funny

#

Ask gameloft

dull drift
#

Device : Xiaomi Pad 5
ID: 6b315bb

  1. No Discount on new Legendary Pass / I buy previous LP
  2. No ADS at all.
  3. The Support didn't work in-game: Because They No Longer Support Ukraine Region
  4. CC on massages by the link on website Not Reply!
  5. CC on masses in Discord Not reply!
    Please answer. Or this is how divelopers want to keep players in this game??? By filling them?
amber mortar
#

Device: Samsung Galaxy A02S

I know im getting annoying with this, but this issue is also annoying

So, before i did posted a pic pointing out this issue, but i decided to do a comparation.
-The pics from the above pic are from a video (From Madathanu)

  • The pics from below are from my game
    the ones on the bottom are taken from my game.
    As you can tell, reflections are not showing up properly, making some stuff look like matte instead of metalic.
    and it isn't just something seen on the garage, it also can be seen during a race.

i know its not a major issue like other stuff, but the fact it been there for so long (since Heatwave Season aka. almost a year) its kinda infuriating.
and like i said before, if this was made to improve the performance, it didn't not made a change.
If someone else has this problem, please make it be seen too.

vital radish
oblique veldt
#

Device: Redmi Note 9
Android 11.
MIUI 12.5.5
region:Kazakhstan
Game lags after every update, which getting worse, worse and worse(thanks cuz you fixed textures problem) Game still lags on low graphics, also lags so much in Shanghai, Rome, Osaka, U.S Midwest

earnest folio
#

Last couple days

#

It is my 5g not working, never mind

torpid canopy
exotic nymph
#

I have a good network then too because of this shii I come last.

tacit thorn
#

The 5th stage of the Siesto Elemento event has the muira picture, but shows the apex is needed when you click on play

shut oasis
#

Platform Android
Is someone having a giggle in dev team? Or is this to help global warming? This is either an error or someone else is playing a cloned account..
Plus, the £1.79 Lamborghini Countach pack didn't allow purchase??? @orchid tusk any ideas

arctic gull
#

Can someone explain @orchid tusk Android Syncing Issues?? It has been 2 seasons that sync problem has annoy us all. I have all in for good connection and network traffic, but just to log into this game is losing our patient. I don't wanna miss another event just because of this problem. Can A9 customer service Fix it or be patient again

marsh rampart
#

Not abel to add any new player

spark granite
#

l

fossil edge
#

the milestone of the club seasson reach at 1.000.000, is it ok?

fresh lion
#

game running worse after the season started

vital radish
fossil edge
# vital radish Yes cuz season bit shorter

but the seasson have 20 days.....we will get all mileston un 8 days....and then? all the rps will not generate new milestone......would will 3.000.000 the correct top milestones

vital radish
#

Idk, but it's good, low level clubs can get milestones too

rich quail
#

Hi i am having issue with this game! In the middle of mp/event race i am having insane lag and then game itself crash. In change i loose points/reps, fuel and rewards. You Need to fix it asap.

torn tundra
#

Don't tell me there's not enough players to fill so I can play with the league I'm in

raven jacinth
torn tundra
torn tundra
#

Funny that this pops up as to buy when it's already golden and h2 as well Ai

vital radish
hollow osprey
ashen ermine
#

Where is special events section?
It wasn't there yesterday as well

ashen ermine
fallen yarrow
raven musk
#

Im having a lot of lag in game now, everytime i play in mp the fps drop from 10 to 20 every second, fix the problem of this update

high halo
#

I can't able to login into my google account on my new device. Player ID 6906418 Platform android. @orchid tusk

pliant cedar
#

1 year celebration for tilt to steer issue.. congratulations team! Where I can bring the cake?

shut oasis
#

Device: Samsung galaxy s20 ultra 5g 256gb exynos using razer kishi
Player ID: 0e4c237
Issues: game is laggy and glitchy even with 1gbps wifi and very stable network. Worst tracks are New Zealand, Osaka, American mid West, Rome and Buenos Aires although these faults haven't been fixed for years. Auckland tracks have Issues with barrel rolls and certain corners which randomly kd you for no reason.
I hope these issues are resolved soon, it would be great to race without these issues and faults.

bright oyster
#

realme 6i device, issue - there is an ad which keep stopping me from playing. in the middle of playing the ad it goea black screen then i can't do anything. then i have to restart the game to play again. Its about the ad of line matching Which shows something about robux. its very frustrating

stark crypt
#

.events android

shut oasis
#

@orchid tusk , is it possible to please allow 8 vehicles in each mp 2 race? I've had 1 v 1 or 3 player races most of the last 20 races. I was lucky once on having 5 in the lobby including me. With refuel taking so long it means unnecessary grinding. Espero 1 v 1 this is not good without unlimited fuel.

daring sinew
#

Hello. I need help. I try almost all day to download asphalt 9 and still does not work. First I try through the Amazon Appstore, but there I found that there is a too outdated version. Then I try through AppGallery and there it writes to me and there it is not. I try via apkpure, but again it doesn't work. Does anyone know where I can download asphalt 9?

daring sinew
#

On play store i can't, because my mobile does not have google play support

spring blaze
#

Yeah so it's giving you your answer, you can't download the game.

daring sinew
#

Are you kidding? So maximum I can play asphalt 8

spring blaze
#

Idk what phone you're using but I don't get how people are still using one that can't run a9 4 years after release

daring sinew
#

I have Honor 9A

spring blaze
daring sinew
#

What do you think now? Like the phone I have?

spring blaze
#

Why would I like it if it can't support this game of all things