#🤖・android-issues

1 messages · Page 83 of 1

simple hedge
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The game is pretty much useless to me as well.I can't do anything but career and mp.Now I can't progress in career also because I can't star up my cars.I really hope that the hotfix update comes out soon.

proper sonnet
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I don't have best clan to join and to improve my playing skills pls find me good clan for begging people like me

simple hedge
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@proper sonnet

proper sonnet
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Yes bro

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Looking for club to improve my skills

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My id b1a4c54

simple hedge
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Go to feuerrm's channel.In the description there will be a link to RpM learning guide in discord.Join that

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It will be of good help

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@proper sonnet

proper sonnet
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Send me link sir

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Ok

copper zinc
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Those who are having crashing problem I'm sure they are using mods cause armv64 is working fine since update. Their is no issue at all in original game. I think devs did that on purpose. Hackers must be crying🤣😎

simple hedge
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Wait I am not a hacker but still am having issues

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Not using any mods

wispy drum
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Waiting more than 5minutes

copper zinc
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Also VM or multiple space won't work. Disabling ads by disabling services or patching won't work cause then you'll get black screen. If anyone using gfx tool will cause memory hog and crashes. These all anti hacking measures in my opinion. Blocking ARM is the only way to stop hacking in game.

acoustic drum
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@copper zinc bro i don't use any mods or hacks, even then also my game is crashing.

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You are lucky that you are not facing problem like that but don't assume that those who are having problem are hackers.

simple hedge
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Exactly

brisk wave
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Now my game still crashes

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I havent played in 3 days

clear dagger
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Not sure if anyone has mentioned this. Checked in #🔥・hot-topics but didn't find. After the update, a lot of buttons have become harder to click. Happens all the time. Example

  1. Clicking fuel refill arrow mark
  2. The i mark against a racer when reporting for cheating
  3. Close button in each of the dialogue boxes.

Is this a known issue? If not, would appreciate if someone can mention a work around.

wispy drum
#

No ads to get blueprints since update
Xiaomi mi6x
SDM 660

simple hedge
#

Gl should release the hotfix update before the new SE otherwise many people won't be able to get the new cars

vital radish
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I was referring to the fact that I came out on the 2nd place and I didn't get any points!

last remnant
spring blaze
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Asphalt 8?

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@last remnant do you have an issue with asphalt 8, since the link has asphalt 8 in it

fluid spear
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1-Your customer care is not helping
They r unresponsive and report after several months.
2- I complained about the game one of your agents said that your phone named POCO C3 3gb ram
Mediatek g35 proccessor is supporting the game.
But on my screen it is saying unsupported. WTH!
Here is the screen shot %100 real.

fluid spear
#

They r really unresponsive 😕

modest blaze
floral iris
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Please fox crash

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Pls

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I cant play ses or des or free packs

fluid spear
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No i contacted the customer service and one of there agents said it is showing that it is supported, but on my play store it is saying not supported.

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Wth

vital radish
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Guys help I cant play events the game keeps crashing

simple hedge
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Same

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How are we supposed to do the car hunt???

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Thx gameloft for NOT letting me play the key hunt

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U really made my day

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WORSE

brisk wave
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The game still keeps crashing when is this gonna be fixed bruh

simple hedge
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Idk

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I hope they fix it asap

brisk wave
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i want to play the key hunt and w12 special event bruh

simple hedge
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And I want to buy the LP

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Good job GL for not letting us play

brisk wave
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the only thing possible is career and mp

simple hedge
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Amazing experience

brisk wave
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yeah bruh

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its been 3 days

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and i cant download asphalt 9 on pc and put all my data there

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i can only log in with xbox no facebook nor google play games

simple hedge
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Ikr.Top notch CC service and gameplay experience

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Haven't seen any other game better than this

brisk wave
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and i cant delete asphalt 9 on my phone cuz its too risky and it might not work

simple hedge
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Yeah

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I am really frustrated

brisk wave
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i deleted webview

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i hope it works

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DAMN IT

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it didnt work

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gameloft

simple hedge
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Rip

brisk wave
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get ur lazy butt up and fix this issue

copper zinc
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Well i have three phones and two tablets game is working fine. I don't think devs are fool.

brisk wave
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i want to play the key hunt man

simple hedge
copper zinc
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You can send a email to cc with your device details.

simple hedge
simple hedge
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And I recieved connectivity issues solutions

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I am like u gotta be joking

brisk wave
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show me what email do i sent

simple hedge
brisk wave
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then what do i do now

simple hedge
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Wait till they fix it

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Idk how I am going to be able to play the new game mode

brisk wave
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well in the meantime ill play asphalt 8 and download asphalt 9 on pc

brisk wave
simple hedge
brisk wave
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i look for customer care and it says this

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there's no way im doing the last step

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there's no way im doing H

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how about you @simple hedge ?

dark venture
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hey guys

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my game crashes when i open the shop or when i select a car

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i cant play

brisk wave
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same here

dark venture
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i was thinking it was my phone

brisk wave
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its the game

dark venture
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they will fix it?

vital radish
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fix the crash

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bruh

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whyyyyy

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this update sucks

dark venture
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it happened to me just when i updated the game

brisk wave
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same

remote sigil
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A HOTIFIX oh my

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Thats great news yall

vital radish
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gl said it will fixed today but

remote sigil
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Finally they were working on sum lets cross our fingers it works

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Question is just when

lucid pine
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Hot fix is out on my store

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Even though, I have not suffer any crash

remote sigil
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And will we be compensated , that would be cool but thanks asphalt team.

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Ill keep an eye out and inform in a checklist format if any new bugs pop up like last time. @vital radish

simple hedge
brisk wave
vital radish
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Pls fix game crashing soon

noble mauve
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Fix good

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But I'm haven't opponents in races now😂

vital radish
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After you will install the hotfix, the same things might apply:

Q: After the update my game is crashing/lagging.
**A: **Yes, it could happen during the first time after the update. However, if it's still happening after playing for a few days and your device meets game requirements, please contact our Customer Care team for further assistance.

Q: It takes longer to find opponents in the Multiplayer.
A: It's a common issue in the first days after the update because you will be playing only with players on the same game version. Therefore, if you are have already updated the game it might happen that there will be not enough racers playing in the Multiplayer with the same game version.

remote sigil
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For my device : Samsung A10s
Problems Adressed welldone

Im actually quite enjoying the new SE format aswell as the game now. Optimisation seemed much better on loading track for car hunt and SE. The problems have been adressed and fixed.

Notch is back to the right.
Events and Store are now available and isnt crashing anymore.
Purchases can be made and there is minimum lag when playing MP atm.

Fingers crossed , thanks A9 Team.
@vital radish

brisk wave
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its still broken

remote sigil
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Yes it is and optimization seems much better aswell.

brisk wave
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how did u do it

remote sigil
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Install the hotfix.

brisk wave
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how do i install it

remote sigil
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Google play store or your app store.

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If option isnt available uninstall and reinstall.

brisk wave
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What i found

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can u see it?

dark venture
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yeah maan it got fixed

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@brisk wave

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u need to update asphalt 9

brisk wave
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it says update for a split second

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nope

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it didnt work

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now its updating

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20%

serene storm
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Thanks @vital radish Everything is solved for me in this update.

brisk wave
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40%

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62

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6ix-9ine%

dark venture
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???

brisk wave
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it worked

heady apex
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My game is crashing too much after update version 2.9.3a

brisk wave
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have u updated the game today?

heady apex
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No I was updated the game yesterday

brisk wave
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oh

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theres an update on android

vital radish
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OK on my way

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2gb for an update

brisk wave
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dude

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u just deleted it

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uninstalled it

vital radish
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No opponents?? That is annoying 🤣

steel gull
weary wharf
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No compesation for late join event because bug?

vital radish
spare lintel
heady apex
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Hey guys my game is crashing too much when I started any race
Help me please

simple hedge
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Did u update the game today?

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@heady apex

heady apex
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No yesterday

simple hedge
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Then get the new hotfix update that was released today

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It has fixed all the bugs

winter egret
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Bruh you see Asphalt 9 update?

urban iris
winter egret
spring blaze
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@winter egret can you update all your apps lmao

winter egret
urban iris
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please fix this connection server

knotty shale
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I can't update game

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Why

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Not coming update

fossil edge
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@arctic arrow can you put the name of the car in this part of the game please?

lucid rivet
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Anyone else having issue getting the 360 from Bentley Car hunt counter for the season missions ? Or am I the only one

knotty shale
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All Same

bitter agate
toxic agate
sand copper
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Game is still crashing when seeing ads fix it plz

vital radish
# spare lintel

N tem como faz upgrade até que o estágio dele seja liberado

true geyser
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Ah there's an issue with my account, i get ads for no reason after every race, like literally, after every single race. Would be great if the issue gets addressed. Here's my account ID: 61e2df. This has been happening since the last season.

brisk flicker
#

Hola alguien habla español??

simple hedge
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English pls

simple hedge
lucid rivet
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Bentley Car Hunt is still a car hunt and it would only make sense to have them counted there as well

vital radish
fluid spear
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Your customer care is unresponsive and takes months to solve a issue. I complained about the game my phone poco c3 3gb ram 32 gb rom. Equiped with mediatek g35 processor once supported the game the but now its not. I contacted the customer service about this and the agent said it is supported but from my side its not here is the screen shot

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Why!

noble mauve
fluid spear
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But it used to support on medium settings

full birch
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I mean update ur software

fluid spear
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Its on the latest version

full birch
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because Android 7 or 6 was not support i think

fluid spear
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Android 10

full birch
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Oh

fluid spear
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Next month or 2 it will be on android 11

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Why it is not supporting

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But i contacted them and thier agents said it is supported but on my side it is not

marble cedarBOT
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SNIPER(UIH)#6655 has been warned

Reason: Bad word usage

fluid spear
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Ok whh

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Wth

vital radish
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This game is broken

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There is nothing called "Legend League" Anymore

spring blaze
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If you want to do it, you have to download it online

fluid spear
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Can you pls give poco c3 asphalt 9 support

wispy gulch
vital radish
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Wait...can I use Icona in platinum league!?🤣

spring blaze
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Yes

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Its not a bug

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They did it purposely

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But seeing as how most of us hate it, I don't think it will be around for long

dense hollow
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@true geyser Was happening with me too but I'm using adguard dns now so no more ads.

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Played 25 days watching ads after every game

spring blaze
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Deal with it

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It's a mobile game

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What did you expect

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Weirdchamp

dense hollow
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Are you dumb or haven't played any game that doesn't show ads?

simple hedge
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Lmao

simple hedge
spring blaze
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Then find the patience

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Its not going away

spring blaze
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Im waiting

dense hollow
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@spring blaze pubg mobile

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Your wait is over

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Clash of clans

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Have played both of these games for years and haven't watched a single pop up ad

spring blaze
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You're forgetting one thing here

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This is gl

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They are money hungry

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Either you pay loads or suffer watching ads

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And also

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  • pubg isnt restricted to mobile,it has millions of players altogether
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  • clash of clans is very popular and it has a lot more players than a9, so it profits more
dense hollow
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@spring blaze you just asked for games without ads

spring blaze
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And I gave you reasons why they dont show in those games

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And why it shows in this game

dense hollow
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It wasn't there a few months ago

spring blaze
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Well

dense hollow
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And not everyone has it

spring blaze
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They get greedier as time goes on

dense hollow
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Some people who started getting these ads are not getting anymore

spring blaze
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And how do you know

dense hollow
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Was just helping another guy here and you jump in between

simple hedge
spring blaze
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Well you were very wrong

dense hollow
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@spring blaze because they told me

simple hedge
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Thx for letting me know that its not going away

spring blaze
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Welcome to mobile gaming fool

dense hollow
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@spring blaze and played critical ops before that

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Definitely earned way less than GL

simple hedge
dense hollow
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He can't

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I blocked him last time too

spring blaze
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Wait

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What

dense hollow
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Always comes arguing when I raise the ad issue

simple hedge
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He speaks as if he knows everything and we are dumb

spring blaze
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You were foolish to think that ads in this already micro transaction filled waste were going away

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As for the people who "there ads didnt come again", they're just lucky

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Or they did something unknowingly

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Idk

simple hedge
spring blaze
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No, the bugs are always replaced with new ones

simple hedge
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Thats what I said

spring blaze
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No

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You said the bug fixes were temporary

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Meaning those bugs will return again

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But they dont

simple hedge
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They do

spring blaze
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Unless it's a crashing bug or smth

simple hedge
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The bugs do come again

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And its understandable becoz anything can happen with technology

spring blaze
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But then again

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This is a damn professional company

simple hedge
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Especially with potato technology that GL uses even after eating our money

simple hedge
spring blaze
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A company that has idiots controlling the monetization of the games

simple hedge
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Vivendi

spring blaze
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No

simple hedge
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Then?

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Gl themself?

spring blaze
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Vivendi is just a parent company, if i were to switch that parent company with something else, theyll still want money because that's how it works

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Gl wasnt necessary "owned" by ubisoft back in the day

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Just realised how off topic this went

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Prepare for a warm

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Wanr

simple hedge
spring blaze
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Warn

lucid pine
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Just a reminder. You guy should get this discussion into other channel

spring blaze
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Cool

spring blaze
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Yeah

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So

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Stop

fossil edge
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This mission dont works the 360. Help

spring blaze
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Read that

true geyser
true geyser
true geyser
spring blaze
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Actually nvm

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Clash of clans

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But that will still take in a lot more than a9 since the playerbase is bigger than a9 ever had

cinder plover
true geyser
vital radish
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Quite an interesting chat here....

simple hedge
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Oh well....ig 2 year olds can't understand

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I'll report him the next time he's being rude

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That should keep him quiet

spring blaze
# true geyser 1) you do understand that the advertisement issue which him and i have been faci...
  1. no matter if it's happening with a set amount of users, it is not going away. This is a greedy mobile game company who always needs more and nothing will change. It is not a bug.
  2. if I'm being rude, I'm sorry. But the message I'm putting through isnt getting through peoples' heads, they still think it's a bug.
  3. I am very aware of the situation. You got forced ads and even with using an adblock, the other person you were talking to still get ads.
torn anvil
#

Player ID: 79befcc
Device Model: Samsung Galaxy A11
Reason: Everytime in multiplayer my game cant load up himalayas map and when it loads up i got left behind and when i quit i lose a lot of rating. I checked my internet and it was completely fine. Please fix this issue as soon as possible. @manic talon

spring blaze
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@torn anvil your device is absolute doo doo, get a better one

torn anvil
spring blaze
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Ok that came out wrong

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Your device is not powerful at all

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You should expect long loading times for such a low end device

torn anvil
spring blaze
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No

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Of course not

torn anvil
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Other maps are fine, except himalayas for some reason

spring blaze
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I think customer care is your best place to go

floral iris
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Well cave heat same

simple hedge
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Sometimes I get a proper start

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So there's that

spring blaze
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But the guy says it's always on Himalayas

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That cant be a coincidence

simple hedge
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It can be

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Or it cannot

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I wrote to Cc and they take years to reply

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The cc service is absolute trash

spring blaze
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Years?

simple hedge
# spring blaze Years?

U said that the message that u send don't go into people's head.Now do u understand sarcasm?

spring blaze
#

🗿

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Be real

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How long did it actually take

simple hedge
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I reported it 3 months ago

spring blaze
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What was report about?

simple hedge
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The last reply I recieved was about 3 weeks ago

simple hedge
spring blaze
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But with all tracks too?

simple hedge
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No

spring blaze
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Oh

simple hedge
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Only himalayas

spring blaze
#

Have you ever tried #834372976018325525 and posted your ticket there, so you're more likely to get someone to talk to about it?

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I know it hasnt been there for 3 months

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But still

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Your case is especially bad since the last reply was 3 weeks

simple hedge
spring blaze
#

Yeah I dont think that would do anything, just make them ignore you more

simple hedge
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This cc is the worst

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I'll dm charlie

spring blaze
#

Cool

brittle stone
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Since today, this loading screen takes time to load😑 😑

unique pond
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Since the last updste ads don't give 3x credits and the game closes itself, loosing rep, tickets and the prizes from the hunt. I see the ads but when I close it to get rewards, the game crash.

weary wharf
#

Where is emoticon multiplayer?

remote sigil
#

@brittle stone just reload game it happens now and then.

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@unique pond its a optimization thing , this issue happened about twice for me , if you keep the ad on after it finished for more than 15 seconds , the game either crashes ot reloads. Minor issue dw.

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@torn anvil Nice that you brought this up , it isnt just Himalayas.

To be clear:
In Osaka , Himalayas , Caribbean , New York and Midwest.
These tracks take longer to optimise on android for some reason i dont know.
For me in MP1 and MP2 , it crashes.

Solution that works for me:
Play Credit hiest or races in career to load tracks first , after this then you can play smoothly , until Goal League MP1 then its Lag and crashing for no reason.

simple hedge
torn anvil
simple hedge
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Not in all tracks after the update

remote sigil
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No only the ones I listed above take awhile to optimise most times lead to Crashes.

simple hedge
#

These tracks load up really fast tbh on a weak processor

remote sigil
#

@simple hedge or well i have snapdragon proccessors.

simple hedge
remote sigil
#

Oh okay , its actually sometimish for me , depends but nice that someone can relate. Most times my game loads best when limited people are on servers.

remote sigil
#

If a new events or unleashed comes out when alot of people are online , my game crashes

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@simple hedge 10.1

simple hedge
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It will go faster

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I mean work faster

remote sigil
#

Multiplayer is worst for me.
Bronze League no lag
Silver no lag
Gold : crashes , lagging , sticking , in game race lag pushing me back , endless HURUCANS.
Platnium: occasional crash
Legends no lag

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@simple hedge ill check.

spring blaze
simple hedge
remote sigil
#

Sadly i dont have hurucan so im already losing the races

spring blaze
#

Like

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Everywhere

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Mp or not

simple hedge
remote sigil
#

Osaka is horrid for me , cause it crashes upon loading , there was this one time i got 7 osaka races in a row and it was so bad the lag was ugh

spring blaze
#

More of the reason to hate it

simple hedge
#

Ok 1 solution

remote sigil
#

Mp osaka is trash.

simple hedge
#

Try turning off the music ingame and see

spring blaze
#

Done

simple hedge
#

Hmm

spring blaze
#

The performance doesnt change all that much

simple hedge
#

It does a bit

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But us midwest I will agree in mp

remote sigil
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@simple hedge i only play with sfx and engine from ever since

simple hedge
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Especially in kd seasons

simple hedge
#

Did u check if u can upgrade to android 11?

remote sigil
#

Oof when i 360 people , i die and when they 360 and dont even touch me i die

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The hitboxes are trash

simple hedge
#

Anybody experiences this?

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I accidentaly kd someone with sw and they get kded when I go a few meters further

remote sigil
simple hedge
#

Ohk

remote sigil
#

@simple hedge im telling you its annoying when that happens , he is not even close but i get KD

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It pisses me off

simple hedge
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I get kded when someone touches me in single nitro and I am in pn

remote sigil
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Currently im tryna do the hunt and well , its going okay ig a bp every like 20 races but

simple hedge
#

Shameloft kd logic

remote sigil
#

Ill make it hopefully.

simple hedge
#

I will only try hard a car hunt if it comes for the 918

remote sigil
#

@simple hedge yeah i hate that if i hit someone full speed nos or not they dont die but as soon as they hit me , my car collapses

remote sigil
#

@simple hedge i have it 3 starred from buying from the legend store

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Would like a hunt yes laugh

simple hedge
#

Only tokens

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So I am just waiting for it to come in exchange for credits

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And it takes years to come in exchange for credits

remote sigil
#

Thats what i hate

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I recently bought the advantador J and literally camt get it for credits

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Same for the 918

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And basically every car thats good

simple hedge
#

Only the laf epics come in exchange for credits frequently but maxed that car last month

simple hedge
#

I got the apollo N bps for credits yesterday

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I would say that is something I never usually get

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And I never get what I really want in the legend store

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It pisses me off

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So I found a solution

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Max all the cars asap

remote sigil
#

When i 3 star the apollo in its hunt , best thing i ever did , its best for slipstream.

simple hedge
remote sigil
#

I used it in MP1 classic yesterday and it worked nice aswell but dont its bad on most tracks

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I only have 75 cars and most good ones i dont have

simple hedge
#

I only have 53 cars since garage lvl 13

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I am in 14 currently

remote sigil
#

Ah okay

simple hedge
#

Poor garage

marble cedarBOT
#
AlexMilotin#6704 has been warned

Reason: filter bypass

lucid rivet
#

Ok, let me rephrase

#

Do guys (referring to GL Staff), are aware that by switching Car Hunt back to Daily Events, a unfair advantage has been created ? People that already did those 10 conditions with Furai and Griffith can get them down once again now in daily events. Those waiting to upgrade the cars to a state that can beat those required times, or those that did not had time to play, are starting with -10BPs already

lucid rivet
#

Would love to see an opinion from GL on this one

dusk hollow
#

I'm getting this everytime I try joining a club race

fathom swift
#

Hi, i want to change my Facebook connection account in the game, but i couldnt change it. How can i do?

orchid tusk
fossil edge
#

yesteyday we have 7 day to run the car hunt, now we have 3 days. why did you change the event? the four star of the car have 64 bps.....is too much

lucid rivet
#

So basically, what you say is that the people that managed to get the extra 10BPs were just lucky to have the right meanings to do it. Like finding a wallet on the streets.

#

Now, lets have an overview on this

#
  1. Unfair advantage for some of people (+10BPs)
#
  1. No upfront notification for the decided change
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  1. Beside the above, reducing in half the time for the Car hunt (since now we have 4 less days to complete)
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  1. The drop rate is close to nothing ( personally, out of the past 30 races i got 2 BPs from the packs )
remote sigil
#

Why make a big deal out of it , it could not have been avoided.

#

Chill man. The hunt drop rates are bad enough plus this isnt an android issue so take that elsewhere uk.

lucid pine
lucid rivet
#

On a rate of 5 Races every 1 hours, for a car which is required in order to be able to unlock another one, a car that seems to be fairly important

lucid pine
remote sigil
#

Yup

lucid pine
lucid rivet
lucid pine
#

Sure it's terrible

remote sigil
#

27th wdh?

#

@lucid rivet yeah ik no ones mad , just i dont think it should be in this channel but its okay. Already done.

lucid rivet
#

Is that a statement ? @lucid pine an official one ? Or is just an assumption based on your drops

remote sigil
#

I think its based on his drops

lucid rivet
#

Well i do have the issue on android only :))

remote sigil
#

Cause drops different for everyone

lucid pine
lucid rivet
#

So what you say is that because i didn't had time to take the unfair advantage that couldn't be avoided, that makes it ok ?

#

This is exactly the reason why most of the suggestion and bugs gets ignored

#

because they can't be avoided

#

The exact reason, why the game keeps crashing when watching adds

lucid pine
#

I also suffered from that too

#

I didn't even play with TVR before

#

Now the event reset, I lost those bp

lucid rivet
#

You guys are missing the point in here

lucid pine
#

But instead of keep complaining, I just move on with my life

lucid rivet
#

Careful with that statement buddy

#

some people might find it subtle offence 😉

#

Not quite the way a Trial mod should act 😛

brittle willow
#

I have a funny issue ... I had a good drop before today like 5 races to 1 ... Now today I have 24 races and I got only 2 Bp ... I have never faced like this in any other car hunts .

neat swallow
#

I can not make the purchase of legend pass

brittle stone
#

Are there no A9 mods here😑 😑

lucid pine
brittle stone
#

For two days now, my game takes a lot of time to load up...it is always stuff here for almost ten minutes, before the game starts

spring blaze
#

This is a personal issue

brittle stone
#

Now after updating it again(the update that's suppose to fix all bugs)...the game got worst, it doesn't even go past the logo any more

Have a video of it loading for 20 mins plus

#

It's gonna take days to get a reply from CC

What's the use of a chat server, if I can't get immediate contact with the employees

#

@spring blaze

spring blaze
#

The server manages issues most/all players are facing

#

Why would they sort out individual issues if theres a whole team that can do that

brittle stone
#

A chat server is meant for immediate response

My problem requires an immediate response, game ain't opening at all...

What's the need of it, if I can't get it, when I need it

spring blaze
#

Bruh

brittle stone
#

You are mistaking this case for a personal issue such as purchase issues are personal and unique to each individual

My game is not loading, it is not a problem that originated from my side.
It might be happening to only me now, it doesn't mean it wouldn't happen to anyone tomorrow

This particular case is not unique

spring blaze
#

These are not customer care agents, they are either devs working on new features or cm's

spring blaze
#

If you havent already, either clear the cache or uninstall and reinstall the game

#

Since that usually sorts stuff out

brittle stone
#

These are not customer care agents, they are either devs working on new features or cm's
@spring blaze

But there are in contact with CC

#

So? This is not an issue affecting a somewhat large portion of the community. This is YOUR problem. If you cant wait 2 days for a response, go back to the first year of school and learn of the virtue that is patience
@spring blaze

Your problem is that you just trying to act smart and that's not letting you understand the case..thus making you look the reverse

spring blaze
#

You are not going to get anywhere posting your problem here. Ping them all you want, they will all say to go to customer care

lucid pine
spring blaze
lucid pine
#

Also, why do you mention mod? They are mods, not devs or customer care

brittle stone
#

For example
Your bank card has been stolen, do you have to go the bank and line up at CC like everyone else with issues
Or you just call for them to block the card immediately

I can't get into the game at all, that's different and far more severe than have crashes or ads not working or purchase issues
GP starts today, in 2-4 days qualifiers will be over
With my issues, am gonna miss, since cc will take 2-6 days to reply
It might not seem a big issue in terms of life issues

But in terms of A9, it is a big deal

spring blaze
spring blaze
lucid pine
brittle stone
#

You are not going to get anywhere posting your problem here. Ping them all you want, they will all say to go to customer care
@spring blaze

That's not my problem with you

My problem is that, it shouldn't be so
And my other problem is you, undermining my situation, making it look like I just can't stand the idea of waiting for CC

spring blaze
lucid pine
#

@spring blaze Just leave him. This channel is not for discussion, mind you

spring blaze
#

Ok

#

I feel like I'm talking to a wall here

#

I give up

brittle stone
#

Mods dont have anything to do with the game, they only manage the server
@spring blaze
There are discord mods and asphalt teams here

Asphalt teams has links to Gameloft

spring blaze
#

Keep going, I'm not going to keep going anymore.

lucid pine
brittle stone
#

It's not their specific job to spend time with people like you with these personal issues. They have other things to do. It's not their job to sort it out for you.
@spring blaze
Their job is to get feedback

#

Someone comes here and ask, what's the next hunt or will there be an unleashed.

Ain't that a personal question, on a scale of importance...how does those questions compare to my issue

spring blaze
#

None of those questions get answered lol

simple hedge
#

Well they are random questions

spring blaze
#

They just get moyai

simple hedge
#

Not an issue

spring blaze
#

™️

simple hedge
#

And this time I'll agree with is kitten

spring blaze
simple hedge
#

Otherwise they are just normal players like us

#

So @brittle stone the fault is on you that you did not understand what @spring blaze meant to say

#

Also have u posted a cc ticket?

#

@brittle stone

brittle stone
#

I have cleared caches...
Reinstalled

simple hedge
brittle stone
#

So @brittle stone the fault is on you that you did not understand what @spring blaze meant to say
@simple hedge
I understand what he is saying

The problem is that you guys ain't understanding me

simple hedge
#

Dude it can't be that many people are not understanding

#

U didn't answer my question

#

Did u post a ticket?

brittle stone
#

I know mods have no links to the game, but we have asphalt teams here

I should be able to easily rely my problems to them, especially when it is this severe

#

Did u post a ticket?
@simple hedge
I can't

That's what I have been saying

I can't get into the game to contact CC
Either is their link working

#

Let me do it again and screenshot

spring blaze
#

We know what your issue is lol

brittle stone
simple hedge
spring blaze
#

He cant do that mate

#

He cant even talk with them

simple hedge
#

Lol

spring blaze
#

Lol

#

Then you have to do the other option

#

Dm ella

brittle stone
#

I mean give the converstation Id in the #834372976018325525 channel
@simple hedge

I can't even contact them
How can I get that?

simple hedge
#

🤦

#

Idk what to say

brittle stone
#

It is a rhetorical question😑

spring blaze
brittle stone
#

What question again

lucid pine
#

There is literally a channel name #👨💻-customer-care where you can get the link. But no, you keep screaming in here

spring blaze
#

And he cant access the game option

brittle stone
#

There is literally a channel name #👨💻-customer-care where you can get the link. But no, you keep screaming in here
@lucid pine

Sorry

But I wish, I can get a gun close to you😑 😑

spring blaze
#

Cos

#

It takes too long

lucid pine
brittle stone
#

That's a screen record, I made of the loading...it is 22mins long...and I didn't get into the game

#

He has a problem so, I will let this one slide
@lucid pine

Dude if don't understand the situation

Sit this one out

simple hedge
#

U clearly aren't getting us

#

And be polite

lucid pine
#

@brittle stone I'm literally being nice here and you already insulted me?

simple hedge
#

Some people don't know ethics

brittle stone
#

I didn't insult you

You're just making me repeat myself

And that's annoying

#

I just said the link doesn't work and you're still refering to CC@lucid pine

simple hedge
#

Did u ping or dm Ella?

#

@brittle stone

brittle stone
#

Yeah
No reply yet

simple hedge
#

Hmm

#

Wait for a week then

#

If she dosen't reply then dm charlie

brittle stone
#

Wait for a week then
@simple hedge
Seriously
😑 😑

#

Anyways thanks

urban iris
#

@brittle stone which device?

lucid rivet
#

This chat seems pretty useless and sorry to say guys but that's not how you should behave. Sometime i wonder how does that anyone understands your atitude

marble cedarBOT
#
Dustin#3269 has been warned

Reason: Bad word usage

azure sandal
#

...

#

How can't u even let me watch ads... every third time trying to watch an ad the game closes...

marble cedarBOT
#
Dustin#3269 has been warned

Reason: Bad word usage

azure sandal
#

System dribbled

marble cedarBOT
#
Dustin#3269 has been muted for 4 hours

Reason: bad words usage

[unmute]

simple hedge
vital radish
#

The game needs optimization with SD888 devices. Other high end games aren't a problem to run. A9 drops a few minor frames and heats the phone up as well.

simple hedge
#

Device specifications please

vital radish
#

@simple hedge Model: Iqoo 7 Legend(Internationally known as Vivo Iqoo 7)
FHD+ 120Hz E3 AMOLED
SD888,Adreno 660
8+3 GB LPDDR5 RAM
128GB UFS 3.1 internal storage
(Not mentioning camera specs since they won't be needed here.)

umbral turtle
simple hedge
simple hedge
vital radish
#

Haven't cleared cache since yesterday.

simple hedge
#

Try that and try playing on low graphics

#

@vital radish

vital radish
#

Sure,clearing cache and restarting to see if that helps.

simple hedge
vital radish
#

The same chip does not break a sweat in CODM Max graphics and max frame rates.

simple hedge
#

Gameloft logic

vital radish
#

Quite😂🤟

umbral turtle
#

@simple hedge What is your GPU

simple hedge
#

Adreno 506

umbral turtle
vital radish
#

I'll brb in a minute,rebooting

simple hedge
#

Try on low graphics

umbral turtle
#

İ playing default

vital radish
#

@simple hedge What's your device?

simple hedge
vital radish
simple hedge
vital radish
#

Oh no :(

simple hedge
#

But runs a9 pretty smoothly

#

On high graphics

#

SOMEHOW

umbral turtle
#

My device Xiaomi redmi 8A :/

simple hedge
vital radish
#

Consistent 30fps is still OP

vital radish
simple hedge
vital radish
#

8A gonna become a hot pan

umbral turtle
#

but i will change

simple hedge
vital radish
simple hedge
umbral turtle
#

Wait

simple hedge
vital radish
#

Yep

simple hedge
umbral turtle
simple hedge
simple hedge
vital radish
#

Can't invest--GL

umbral turtle
#

How to Redmi 9
Helio G80

simple hedge
#

There is a phone that is 3$ over budget

#

Ok jokes aside

#

U can go for the poco x3

#

@umbral turtle

umbral turtle
simple hedge
#

Dude its in your budget

#

273$ and 4 cents to be accurate

umbral turtle
#

:/

simple hedge
#

Order from an online store that is not from your country side

#

For eg. If u are in Turkey then order from the american amazon store

umbral turtle
#

If I am going abroad, I need to register the IMEI immediately.

simple hedge
#

Oh

#

Then its upto u

#

The X3 has a SDM732G processor with 6gb ram

vital radish
#

Moto G40 is a good option.

umbral turtle
vital radish
#

Costs <300$

simple hedge
#

There is the G8 lite also

vital radish
#

Processor?

umbral turtle
simple hedge
#

Idk that but it said that its good for gaming wuth an octacore 2.3 ghz processor

simple hedge
vital radish
#

An Octa Core chip could be a helio p22 as well,which isn't good.

simple hedge
#

@umbral turtle

umbral turtle
#

@simple hedge

simple hedge
#

I saw in my site and it said 273 dollars

umbral turtle
#

Amazon bro

simple hedge
#

Anyways lets go to off topic otherwise we are getting warned

umbral turtle
#

Yeahlaugh

simple hedge
brittle stone
#

@brittle stone which device?
@urban iris
Xiaomi Redmi Note 10

orchid tusk
#

Quick reminder to everyone reporting issues, to make sure that we will be able to look into it.

✅ Always check the #🔥・hot-topics first;
✅ To report a new issue, please follow the steps from the pinned messages 📌
✅ If you know the answer - feel free to help other racers ⛑️ 🧰 🛠️
↪️ Need help? 🚨 For personal assistance please follow the steps in the #👨💻-customer-care room;
❌ No off-topic discussions, please. Let's keep it clean ✨
❌ Do not place your feedback here as there is a separate space. Click here ▶️ #758350934983442473
❌ Please avoid spamming;

flag Thank you for your cooperation! 🤝

fossil edge
#

I cant enter to the game

fossil edge
#

what does those errors means GL?

supple plover
#

In GP one click on the screen makes car do 360. Even falling in air doing barrel rolls with shockwave to come out of nitro the car makes 360 in air

Phone is running Android 9 and specs are SnapDragon 636 3GB Ram Adreno 509

urban iris
brazen jasper
#

Mine also but I'm using Samsung Galaxy A31

simple hedge
#

How is is lagging so much?I did not experience any lag in tle and I use a samsung A11

#

I think the game is not optimised for an exynos processor

fossil edge
#

Error 2-0-1-603-35......what does it means????' i cant enter to the game since 1 hour

urban iris
fossil edge
#

please stop with de kwai ads......they are so repeating and boring

simple hedge
#

Hmmm

#

Lol

spring blaze
#

@royal meadow can you tone down the graphics?

#

Or uninstall and reinstall, clear cache, restart device...

#

Etc.

#

Cos I'm gonna be very honest

#

My a20e runs the game better than your s9

#

xd

simple hedge
#

Lol XD

umbral turtle
simple hedge
umbral turtle
simple hedge
#

Rip

umbral turtle
#

I have been facing this problem for 2+ months.

simple hedge
#

My phone has a weaker cpu but a bit better gpu

simple hedge
umbral turtle
#

Ex now gp map

simple hedge
#

Hmmm

#

Did u contact cc?

umbral turtle
simple hedge
#

Then wait for a few days

spring blaze
#

Then maybe one more thing can help if that doesnt

#

Turn off 60fps

simple hedge
#

Lol

regal anchor
#

My legend store didn't refreshes. It's suppose to refresh after 3,6,15 hours. And the refresh which is suppose to happen at 9:00 GMT, didn't happen.

spring oxide
umbral turtle
#

Xiaomi ...

spring oxide
#

i heard that neither ios nor windows got this kind of ads

spring oxide
#

in prev update i only got minor lag

#

but in recent update it got worst

umbral turtle
spring oxide
umbral turtle
#

Hmm

#

Is there a performance graphics mod?

spring oxide
#

yes, but weirdly the default graphic run smoother

umbral turtle
#

My device is very bad

#

you can try to downgrade the graphics

#

What is MIUI version

#

@spring oxide

spring oxide
spring oxide
umbral turtle
#

i have black screen problem :/

spring oxide
#

welp

umbral turtle
#

İt's very bad

#

İssue

spring oxide
#

looks like i bought a wrong phone as my upgrade

umbral turtle
#

I'm thinking of buying that phone

merry spear
#

I face plenty of ads after every races pls fix these ads

copper zinc
#

I've the best solution to fix the graphics problems. You can play at 60 fps even with 2 gb ram very smoothly in high settings but not going to share cause i dont want GL to patch it.

#

Also, I've find a bug to play LP sE without even having that first car but again i am not going to share.😎

spring blaze
#

Weirdchamp

olive tangle
#

I have problems buying the legend pass, the same thing happens to my club. I see they "fixed the problem" but we still have trouble buying it.

simple hedge
#

And you should report the bug to gl of how u are able to play without the Lp car becoz if u don't,that is considered as cheating

#

@copper zinc

simple hedge
copper zinc
#

Only newbie use mods. Bugs and exploit both are different thing.Playing with cheats is another thing. It's not my job to tell them what's the bug or they already know what's the catch. Both SE can be played without unlocking the cars.

spring blaze
#

Lemme guess, you bought the conditions with tokens

#

Weirdchamp

copper zinc
#

That's in normal se but I'm talking about LP se

spring blaze
#

Yeah

#

That was present in lp se

simple hedge
copper zinc
#

Lol why would i tell them? And in GP you can get all cars without even playing the races.

simple hedge
#

Fair play remember

copper zinc
#

Yeah definitely

simple hedge
#

That is interesting😂

copper zinc
#

Seems like you are new in this game.

simple hedge
#

8 months

#

🤣

copper zinc
#

8 months? I guess you are below lvl 40

simple hedge
#

I'm lvl 56

#

@copper zinc

marble cedarBOT
#
AEX Kas1an#5329 has been warned

Reason: This is no CS: GO server

urban iris
#

Rome is lagging mp please fix

#

Also fps drop

humble prawn
#

Is anyone having issues getting into the game? I'm in the UK. The game hasn't loaded for a couple of hours

simple hedge
#

Nope

#

Contact CC

#

@humble prawn

humble prawn
#

@simple hedge are you in UK?

simple hedge
#

Us

marble cedarBOT
#
Facehugger#7787 has been warned

Reason: No off-topic discussion in this channel. Please use other chat rooms for chatting. Thank you.

vital radish
#

Ok, I see that discussions were actually related to the topic. Sorry, it's my bad.

#

But as for now, we haven't seen the same issue from others, Pro ACE is right. You can find more information on how to get in touch with our support team in the following chat room #👨💻-customer-care

worthy trellis
#

Both of my devices started overheating today and lagging really bad even in credit heist

simple hedge
#

Was it your first race of the day?If it was then it may lag in the first race.Or if the temperature around you isn't good,even then it may lag

#

@worthy trellis

worthy trellis
#

I put my tablet on ice and now it's fine, will see if repeats tomorrow

simple hedge
#

Ok

#

Wait what u put it on ice?

spring blaze
#

Lol

vital radish
#

Device: Samsung galaxy s20 ultra 5g 256gb exynos
Platform: Android
ID: 0e4c237
Issue: after reducing the 60hz and HD+ resolution Device is still overheating and the adverts have an issue with sound. This is also affecting the game sometimes after ad finishes. The sound is a pulsating sound as if someone gas hung up a phone and you get that irritating tone.

wise ginkgo
#

Device: one plus 7t
Platform: Android
ID: 03ab9f
Issue: overheating

The device starts over heating only after few races (especially MP races)

For example after playing 6 daily event and 3rd MP race, temp reaches 45

umbral turtle
#

Please optimization my phone is very hot

spring blaze
#

Then do what some other guy did and put it on an ice cube

#

😎

simple hedge
simple hedge
simple hedge
spring blaze
simple hedge
#

🤣 🤣 🤣

umbral turtle
#

My phone is laggy :(

simple hedge
spring blaze
#

No, blame whoever invented ice cubes

simple hedge
#

Lmaolaugh

simple hedge
#

If mp is laggy then it isn't your fault

spring blaze
umbral turtle
spring blaze
#

Good boy

umbral turtle
simple hedge
#

Roma

wise ginkgo
simple hedge
#

Then that is probably contributing to the heat

wise ginkgo
#

But it only started happening recently, like from a month ago, earlier it used to work fine.

#

I'll try to check by removing the cover tho 👍

simple hedge
#

The updates require more power so yeah

nova hatch
#

Remove epic cards from Legend Store for those cars which were already maxed.

earnest folio
#

What's with the new ads when you hit the x it goes and automatically installs the app. Then we have to wait till that app finishes installing, and exit the game so we can open our system settings -go to apps and search for it to uninstall it -wait for that process and then return to the game, . . .come on!! This is 4th one today! I have played 10 months, >22,000 races, and this hasn't happened before.

nova hatch
#

Nevertheless it should considering as bug, IMHO

wintry spade
#

I think the EXCLUSIVE: TRION NEMESIS weekly event usually shows up at the same time as the DELUXE and OPEN CLASS CUPS. It didn't appear this week.

fossil edge
#

What happened with the trion event? it didnt appear

serene panther
#

why Trion event didn't appear?

vital radish
#

gameplay issues

torn anvil
earnest folio
#

No Trion event??? Hope it is a fluke as last week I finally got my Zenvo to complete the task under 1:20 (and did it 5 times.) Last week was the 1st week and now the hunt is gone. What the Luck. Lots of work and Credit went into that Zenvo.

blissful palm
#

game is crashing frequently.

my device is new oneplus nord 256gb rom /12gb ram and barely ever used.

reinstalled game twice, same issue

vital radish
#

I can't see the Trion Weekly Hunt in daily events section....

lusty sun
#

Nemesis

violet ferry
#

Where is the Trion weekly hunt?

hollow oracle
#

Got removed

lucid rivet
#

I don't know if this an Androi issue but swiping over the screen shouldn't trigger any active button. What i am referring to is that recently i had this issue while trying to swipe right to left to reveal the Android menu, one of the buy buttons was also activated and i've ended up wasting 1000 tokens on 200k credit coins. And by no mean anyone would ever do that intentionally.

#

Some would say this is a common mistake and its my mistake, not a game issue and i should pay more attention. I would agree on this with one exception. If i would've tap instead of Swipe

#

It is rather annoying and for someone that struggle to collect and save the tokens it is frustrating.

brazen jasper
#

Yo! I was trying to open Customers Care during the issue of Trion Nemesis hunt in event & the result my game has crashed when I click that Customers Care button. Can someone fix this bug please?

dusk hollow
#

CC button click = crash😂

burnt wing
#

Trion!

cloud summit
lucid rivet
#

i already did raised the issue on the ingame customer care

cloud summit
#

Hopefully they will revert back. It took me around 1 day to get back my tokens

lusty umbra
cursive grove
#

Where is trion event???

lucid rivet
#

Seems i did got my tokens back

#

awesome

azure viper
#

this probably happened to everyone i think

#

Or now the trion event takes place on Sundays

vital radish
#

#give back trion event

glad fable
#

I think there is a limit to how many events can be available there, for example the limit is 15 events, with the Trion event it would be 16, so it shouldn't be here.

night kelp
#

Mines sort of broken. It shows no multiplayer and events

#

I tried reinstalling

lusty umbra
subtle pilot
#

Bruh they should give that back man i need to finish upgrading the trion

#

Almost six star

unreal gazelle
#

The legend store didn't refresh for me at the appropriate time

vital radish
#

@orchid tusk trion event!!!!!!

simple hedge
#

U pinged him thrice

simple hedge
vital radish
#

atleast he should respond

rigid pagoda
#

Ads always been crash the game even i can't open the customer care services now

simple hedge
fossil edge
#

in the car hunt riot, can you put de minimun time to reach top 75%, top 50%, top 25%, top 5% and top 1%. it will be helpfull to improve the time. thanks

spring blaze
simple hedge
#

Lmao

#

Serves him right

plain herald
#

@orchid tusk Asphalt 9 does not load when using wifi and will only work if using mobile data

tough violet
#

@lucid pine please delete this

ripe turtle
#

I actually want to know is the Genty and Vanda BP deal rate of showing up for credit is intentionally reduced in store? Or is it just me? Previously it came like almost everyday .now it won't even show up once in 7 ,8 days 😑

quick forum
#

Hi, I have a ads problem when i play mp races
Id: e02c92d
Phone galaxy a50
Android 10

spring blaze
#

If your problem is "they keep coming"

#

That's not a problem

abstract oracle
#

abstract oracle
abstract oracle
abstract oracle
quick forum
abstract oracle
#

Have you watched ads before?

#

Like, on the same session, play > ads > mp > overlay ads in races

copper zinc
#

Are there any maintenance going on? Game is just loading

plain herald
burnt wing
#

How many of you get failed ads? You don't get the 3x bonus because the ad never loads. Forced to restart the game or edit the ad.

simple hedge
urban iris
#

Where is water splash only Helio G85

finite plank
#

Anyone experience code event error 0 while playing daily event? What does this mean?

urban iris
#

Please fix this connection server!!!

urban iris
plain herald
#

When will server connection issues be fixed?

amber tundra
#

Anyone?

sinful spear
#

Gl, da f0k is this?! 🤬🤦

azure viper
wicked field
#

Same here man

#

Same problem

hearty topaz
#

Same problem

wintry grail
#

Same problem 😑

lusty sun
#

Same here

spiral holly
#

Same here

spring blaze
#

Server is down

simple hedge
#

They must give us extra days to complete the event coz people aren't able to access the game ||although I can't do the event||

spring blaze
#

What event

fossil edge
#

same problem in Argentina, i cant enter to the game

lavish kiln
torn tundra
#

@amber tundra it's also happening with me

lusty sun
#

So gl released a new issue

modern ether
round fulcrum
#

Servers down...

lucid rivet
raw holly
#

@modern ether @lusty sun @torn tundra @lavish kiln VPN American Helps?

lucid rivet
#

America is down also

torn tundra
#

@raw holly Thanks for the tip I appreciate it

lusty sun
#

@raw holly R u asking or telling ?

marble cedarBOT
#

CHECK6 #🤖・android-issues is now in s l o w m o t i o n. Regular users can only post once every 30 seconds

(Suggestion: Type /slowmode off when you want to disable slowmode)

spring blaze
#

Server is down for maintenance (or incompetence most likely)

simple hedge
lusty sun
#

/slowmode off

spring blaze
# simple hedge Se

You have days for that. It hasnt even been halfway through the time for the se.

modern ether
mellow basalt
#

What is the meaning of this?

lusty sun
#

Its mean server is down

lucid rivet
#

It means u can have a beer and chill

modern sluice
jolly violet
#

Potato server down again

vital radish
spring blaze
#

Server is down for maintenance (or incompetence most likely)

solar adder
#

Game is not opening 🙏

lusty sun
#

Is there any server of country working? So we can use VPN

spring blaze
#

No.

simple hedge
#

Great now slowmode is enabled🙄

spring blaze
#

Server is down for maintenance (or incompetence most likely)

simple hedge
#

U already said it

spring blaze
#

I'm putting this each 5 minutes for people who cant read

simple hedge
#

🤦‍♂️then it will be considered as spamming

sick igloo
simple hedge
lusty sun
#

Working now

simple hedge
#

@spring blaze ig u have to put it every 5 mins

manic talon
#

Hey there! The team is working on fixing the connection issue! Thanks for the reports!margaritaparrot

simple hedge
#

That emojilaugh

marble cedarBOT
#
CZS™Adr€Nalin#0148 has been warned

Reason: Mass mention

raw holly
#

Im Back Switcherlads VPN ❤️

raw holly
#

@lavish kiln Switzerland VPN :)

lavish kiln
#

i don't use vpn

visual gulch
#

what would you choose...