#🤖・android-issues
1 messages · Page 15 of 1

The support pack rewards in the Sian's showroom event include blueprints for the VW W12.
To unlock the Sian's showroom event, you need to have unlocked the W12 which also requires that you have a 6* W12, which means that everyone playing the Sian showroom would not need the W12's blueprints. It would therfore be neat to have it removed from the packs
This isn't true, people have previously unlocked the W12 in a grand prix, meaning there's players with an unlocked W12 that may not have it max. ^^
ooer alrighty
Yeah it got fixed for the time being... Happened randomly.. The last thing i did was contact customer care through helpshift website... Didn't receive any reply but got fixed when i opened the game half an hour later. I did contact them the very first day it happened though, and nothing was working for 4-5 days still. @shell pasture
In my phone game resolution is very low why 😭
Whats your phone?
nokia
@pastel gale What happened to car hunt drops no BP from last 4 hr from 20+ races
Hi Codin @pastel gale
Are we going to have Torino packs for season tokens too.
Because can't spend them in other places.
Best regards 🙏
Vivo y15 1901
Hi, Puritalia Berlinetta shows a 348.6 km/h top speed in my garage but in game it goes up to 346 km/h max @pastel gale
i too completed but no showroom event of A M
@pastel gale please add some way to get epic parts of these cars and blueprint packs that can be purchased with green seasonal tokens
He can ask for that but he’s not a dev
@pastel gale could i talk to you regarding the perma, i couldn't open the ticket so i had to wait til you're off of vacation, also didn't want to ping you in random mutual servers
@pastel gale Are they going to add green seasonal token envelopes for the Porsche 911 Gt2 rs Clubsport?
hehe @pastel gale
i found fps solution of asphalt 9 on google play game beta @pastel gale
take note this if anyone ask
Id jogador a-3452216
I have a problem with my game where my account doesn't connect with Google, I've tried everything but it doesn't work, can anyone help me please?
Conversation 2771735
Id jogador a-3452216
Since December 17, 2023 I haven't been playing, because I'm not connected to Google, I haven't lost my account, someone is using my account but I can recover it, please help me
Definitely. Epics needed. It's strange that we don't have any epics for cars in special event
Is MP timer bugged? I finished clear 3rd by more than 2 seconds yet someone who actually finished last (as per replays) finished 4th and I was placed 5th. It is hard enough without this, now I don't feel like playing this thing again. Is there a known bug here?
@pastel gale The game is a lot choppier (it's concerning) ever since I updated my phone's software to android 14, the game needs a lot of fixing bro please.
Hey guys, any way to get 120fps? Im playing on Google pixel 6 pro and it has 120hz display, my game kinda laggy tho
How can I contact customer service to retrieve my old account
How am I position 4 and 2 at the same time?
In the devel 16 daily event, im unable to get the s+ blueprint pack no matter how many times I've tried doing the conditions it has specified. Am i doing anything wrong or is it just a bug
I am also not able to do that... i think that's a bug
Ah dang... i hope they rectify it asap
just restart the game
What ?
just like last time @pastel gale coud you send to dev team?
it's already been taken down
will be put up correctly soon
sorry for the inconvenience
what if I already bought it without looking?
contact customer care
I've got an account issue here. So on my same Google Play account, I have 3 a9 accounts running. I have my main logged on Google Play games beta on pc, and 2 on the phone. I want to delete the 2 on the phone and log in on my main account. How do I do it?
It's giving a merge account option but both are the new accounts I don't need
contact customer care
Ok
Very helpful. I don't even know how that's related to my issue.
You don't have many options there to select my issue category.
reply to it
and insist
still 60fps
@pastel gale help me recover my account please
Contact customer care
@pastel gale I already tried and nothing
@pastel gale is it legal to use google play games beta to play asphalt?
Visual bugs on most of the packs:
Many packs show blue tokens inside the packs (on the static picture which shows $ amount ), but when you open it it shows only credit tokens. @pastel gale
Nevada tunnel too dark🌚
Click on Confirm
I can't continue because instead of getting blueprints for sian i get bps for other cars. Now I have to repeat the event to get sian maxed, but I'll lose the epic import parts from last stages.
it shows that i did
it told me the previous one IS still active
@pastel gale Are the Relay Packs going to be restocked again? or will it only be available once? I think it needs to be replaced again, the syndicate demands a lot of coins
@pastel gale I went to Customer Care and an automatic message came, it didn't solve my problem
@pastel gale Are there fixes for the game instability coming? Its crashing a lot lately. It usually crashes right as the race start countdown ends. 3 2 1 GØ freeze and crash.
something most of us would like to know...with new updates, game is becoming instable. Is GL dev team aware of this? @pastel gale
One time only
Reply to it
The team is investigating
Usually when I notice some 2D UI/text elements glitching/missing I know the game is about to crash. Usually on the same race or the next.
Internet instability also seems to be a trigger. If you have the red reconnecting message during a race, if pass the finish line while the game still trying to reconnect it will either get stuck or crash while trying to reconnect and load the race end screen (the replay / score board / rewards screen).
The Monopoly go add makes my game systematicaly crashes
Are you kidding? Where is the "Extend" button?
U maxed ur car?
Without epics
Yes. It is important? Have they gone completely crazy? Why is this not said ANYWHERE?
I know that this event cannot be fired again. but why didn’t they say that this also affects the extension of the event?
Reason: Bad word usage
My i8 not maxed just bcz of this
Their motto is “If it works - break it. And under no circumstances tell the players about this" ?
I've not been given my classic multiplayer reward so many times I dont have a count!!!
The unpacking animation of the multiplayer packs are also not popping up.
Animation doesn't work but you get the rewards
Even if i do...isn't it necessary that we see what we are getting in the packs!!!
Team is aware of it, they'll fix it
ok🙂
Try the option '60 fps'. In a case, u didn't turn it on.
Whom are you saying this to?
You
Ohh Me...I have it on but still🥲
Where is mp pack
It got eaten by the Devel Sixteen😂
I didn't get mp reward
I have the same problem...but some players are saying that you do get the reward but you aren't shown the rewarding animation!!!
🥲
I'm gonna test it in the next classic mp...by keeping a count of my inventory.
I checked the garage, but nothing changed
🥲
I see!🥲
Well done GL. No multiplayer rewards from the last 3 times. Claimed but received nothing
@pastel gale Please investigate mp1 race reward we lose 3rd time also reward not credited in garage and provide reward for this bug conversation we need it because your team just careless to this bug. Fix it immediately
@pastel gale It's the 3rd time we don't get the mp1 reward. What should we do?
I didn't get any MP rewards either. i took a screenshot before the reward and then checked again and no change to the cars in question.
@Codin

I also made screenshots and rewards were granted. I got 2 SLR's and 2 ZR1's BPs
You get the rewards, there's just no visual popup
Should be fixed next update
@pastel gale It doesn't change anything because of the automatic message and it doesn't solve my problem
I didn't receive it last time, so I contacted the customer center, but I said I would have received compensation and the animation just didn't come up, but there was no action, are you going to postpone the issue until the next update?
There is an issue regarding multiplayer rewards ..
I am not receiving the reward after pressing claim button....
This is my 3rd experience regarding it
@pastel gale
Ohh same here bro at first i thought maybe it slipped out but its repeated thrice
Who told you sir it's not happening i am already checked my garage after claim the reward it was same nothing changed
the devs confirmed the rewards are sent correctly
it has been happening this update, there's no visual popup. you do get the rewards, though.
.
I would like to report a problem that's occurring to me that every time the normal Multiplayer the top one when it ends it doesn't give me the prizes the silver gold and platinum cards
The same thing is for SOME pf my friends and I don't know why others get them but some others don't it's a bit strange
I tried buying the multiplayer pass, the Game said the transaction was declined but my card was charged. Now the game isn't giving me my pass.
@pastel gale Hello sir, i am getting this problem since the new update continuously and my reward are non gotable but i played till platinum from that update to now but no rewards ever shown.
Please then fix the visual issue as fast as your team can..
About 100 million people disappointed who are playing actively
I'm not getting rewards for multiplayer series
The same thing is happening to me too, for the second or third time now. I'm glad it's not just me
Y'all do get the rewards, there are just no congratulations screen, you can prove that by claiming the credits reward on MP2, just look at your credits while claiming the credits. (You'll see the numbers going up)
Impossible to connect on both Facebook or Google
We are several facing the same issue
Reason: Bad word usage
Nonsense multiplayer system, worst in the world. How do the game expect us to win against all higher class cars in multiplayer and still deducting 20 points when you lose. After the new update even the daily events are stuttering on high end phone. Game optimization is worst.
Has anyone else encountered app crashes frequently lately???
But are you getting the rewards for the other MP? Are you able to claim card packs?
Would help if there was a history of winnings / rewards etc. In general.
I do, but since there's no congratulations screen, I have no idea what I got, also happens on mp2.
Hm, seems a bit pointless at not having a congratulations screen then
Sure hope it gets worked out soon
Yeah, couple of times per day
Hello! @pastel gale why in MP upgrade Devel for SP but not for credits?
will revert to credits after the season is over
Game crashing
Whenever i watch ads and start playing a race my game gets crash
It's because Gameloft thinks it will make you pay for better cars.
Yeah but matching hussarya vs huracan and W12 coupe is a bit too much and still having the audacity to deduct points.
Restricted by class C in silver matching with gold class cars
I saw the ad, but I didn't get tickets. I've already been chewed for the third time
My game is crashing everytime I open some ads like that for "Gardenscape" ads.
yes. Same problem for my android device as well.
Yeah, I was pitted against some platinum rank when I was playing in the GOLD. WTF
Please, do something about the ads crashing. Sometimes, it doesn't even need ads for the game to crash
First mission don't count why??
it was changed a while ago
so it refreshed 
Ok thanks
@pastel gale
Hi!
club functions have stopped working in our club, namely, the administration or the club leader cannot expel players or accept a new player, no one can leave the club, register for clash battle, because of this we cannot register for clash battle, fix the functions of our club! We have problems on December 7, 2023. garage level Club 0, we cannot accept club awards at special events. All club members have a server error (1).
club tag: #a8829
platform: android
Why don't you guys make a new club if you are having this problem since last 1 month
we can't leave the club because of a server error
That's a big problem
Try to change with club private to public, change location
If u already did then only customer care helps you and i am sure they are not Answering
We can't change anything, change it, nothing works. Technical support does not understand the problem
Can't even kick?
yes
Hey guys, any idea why A9 won't install on Poco F3 via Playstore. The game downloads but the installation fails.
@pastel gale
send it to the technical department. respond
thanks
Hi, how come I can't play the Snapdragon pro series yet I registered
Whenever i watch ad, its loading like this forever. Please fix this issue
Hello @Codin
I have a problem,can You help me
I uninstalled and reinstalled it and I made a mistake in the age and it won't let me enter the game anymore. What can I do?
Yo how can I login to my Xbox account
Cuz I just downloaded it on android and idk how to login to my Xbox acc
Not possible yet
Really?
Ur 100% sure? Cuz I really wanna
I have account on windows. Can I login from my windows acc or is it impossible too?
There’s no cross-save between mobile and Windows/Xbox yet, you can either wait for Gameloft ID (no ETA yet but should come this year) or transfer your account by contacting customer care
I'll try, thanks
Hola tengo una pregunta cómo conecto mi cuenta de asphalt 9 de switch con mi celular?
Oh man that car makes out of credit
Anyone get bad connection when playing MP ? It has slow motion.
Scrooge GL and diminishing rewards. I wonder why they try their best to enrage and upset their loyal players who've played this game for the last few Asphalt games.
Club rewards for 5,000 or 10,000 credits? It's mockery.
Club milestones down to 2.7m, why deny the top clubs who can make 200k rep points daily? Years ago I was even thinking about why is it only 6m tops, when there are many clubs doing more than that. Where are the rewards for our clicks which have been making you loads of cash?
Why scrooge, Greedloft?
So I have noticed that the tokens are turning to 500 credits and it's pretty annoying
Can someone help with this? Its missing letters and then the game crashes after a few seconds
@pastel gale Today legend store refresh was not found. Please fix this and do compensession
Since when did Lamborghini Centenario have an A-rank variant?
Is always a Class s rank. ?
@pastel gale i can't play with controller, name ipega PG-9128, only Y and B working, help me please
???
What?
@pastel gale the app needs super speed wifi now? i can't login it's a struggle even with my phon data
@pastel gale My When I sing up for snapdragon event the event doesn't show up by me why help me buddy
servers are down for me 🦛
Only for players in eur and mena regions
It's happening again...
dude same it was fine for me like an hour ago
I'm in Europe
Network outage same as above -- Canada based.
I have being seeing this all day. After a few tries you get in.
No connection for me as well in the UK
Yes.
The second one is Ferrari J50, which is an A-rank
Wtf GL
Are you for real 😂😂😂
Use your tokens to refresh
It only appear once for me.
I hate my wifi
Again??
my game is working, what?
oh bruh
Still can't login here
I think they're rolling in the update earlier. As Chinese New Year, some may have to leave early.
ok, i had to retry twice on network error to make it work. But widespread now.
I had to retry four times
its again...
Japan
How do I log out or delete my account?
Platform : Android
Reason : graphic issue in 30fps chip quality graphic high performance mode
Mobile model : Oppo A96
But why?
@pastel gale I play on exactly 1 device with my Android account... Why would my game stop mid-GP to give me this error? 
I keep getting this also:
@pastel gale Sorry for bothering on Sunday. But ads are not working, well they are running but not giving rewards nor tickets. This been going on for couple days now.
@pastel gale These envelopes I only need Bps of the Glickenhaus 007S, so I am not going to buy this offer because the drop rate it promises would not give me even a third of that car and it would also happen that it would not give me any bps of the Glickenhaus and I would not be able to complain and I would spend 10k season tokens for nothing, that's why I suggest they also add an envelope where only the Glickenhaus 007S is and I would buy them
I can't play MP1 and MP2 cuz my game just crashes in lobby (video in 2x)
Yeah, after the connection error message. I had to reopen the game to be fixed.
Check your internet connection
I re-install the game, and now it's good
gold i8 has lower blue nitro speed 🤔
...
@pastel gale I want change my cumtry region please gimme a permission
@pastel gale Did the legend store refresh time shifted? It should had refreshed ~16mins ago but it didn't and is showing 11h 38mins with doesn't even line up with a full hour like it used to be.
Unable to clain the key for ultima rs event
Claim*
Unable to select any A star car
Unable to claim Ultima rs key
You didn't met the condition. The car must be golden / fully upgraded for you to claim the key.
For that you have to farm all the BPs + EIP + ~42m credits.
I don't even have a 100k credit
If one prays long and hard enough to Saint ScamLoft, would there be the slightest chance he would actually get blueprints from the Ultima RS event packs? Just asking for a friend... 🙂
Go and play football baby
It's not mean A class
At this point A is used as article
Use 2star ultima rs
@bold shadow ok thank you so much bro👍🏻
Anyone facing frequent game crashes?
hi, does this still occur?
We're investigating Android crashes
hi, what is your player id?
No
ok, thanks
Boyz can anyone give me tips and tricks for ultima rs car hunt event I am not getting blueprints i am playing from 6 pm and got only 18 blue for one star car
Well is the account terminated if not active for a long time also if connected to Google Play?
Will we see the Ultima RS 42m credit requirement removed? Could it be changed to having the car at 6*?
Hope you enjoy this Stunts Montage! :)
Song used : The biggest NCS remix song
STUNTERS :
ME (Red Stunter)
Legend Stunter
Brown Stunter
Katahasi Stunter
Goody Cat
jesu
axeltheAxolotlstunter
NoobStunterCZ
Kan Sitnoi
Ken Ken
no.mp4
Alex Letizia (Not a Stunter)
David
Speed Hunter189
STI Stunter
blue stunter
Hoss
Gamer_iE
Miyanoridaisuki
Send you...
Wrong text channel 🗿
@pastel gale The app still crashes for me frequently.
@pastel gale Here it says recommended rank but when opened it says required rank ,which will cost 42m
Bro it doesn't mean a A class car it just mean you need to use the Ultima on 2 stars 😉
@pastel gale Edit: It seems to be back to normal. Will see what happens tomorrow.
I really don't know how fast my internet connection should be for this game...
Every stage says you need to use a 2 star, 3 star Ultima etc.
What should I do? I got collected my blueprint then didnt receive my new car wth is this
I didn't understand this
Reason: Posted an invite
Can you try to perform actions like kick, demote, promote, change club flag etc?
Any exact date when the new cars for the Showroom are going to arrive??
@pastel gale why are there only cars from legends in MP when I'm in Platina? You should fix this so it doesn't happen. when I started the game 3.5 years ago, it didn't happen. so you had to change it somehow. So fix it.
On android I don't have option to turn on motion blur. Is this normal or my device isn't capable of this graphics? I think it's would handle it.
No exact date unfortunately
Thanks for your feedback
Normal
😔
Feel ya, there is even no change at all between the high and default options on my device. 😔
Everything is the same, nothing has changed😒
Yes, I understand, but if you perform the actions again we get crash logs which we can analyze to figure out the issue 🙂
Hi!
Thank you
a
Hello @Codin
I have a problem,can You help me
I uninstalled and reinstalled it and I made a mistake in the age and it won't let me enter the game anymore. What can I do?
you need to contact customer care
Thank you
is there any changes in the watch ad system?
I used to get ads when i played career mode, mp and other event but few months ago it changed. I now only get ads option in daily event. is there any problem with my game? or is it happening to everyone? my rep lvl is 82.
Why the hell is my game kept crashing or stuck at the synchronizing screen these days? It wasn't like that on the previous. 🥹
We're investigating
@pastel gale The game stuck again, and gave me the same error screen... I use only one device for my Android account, but for some reason the game thinks I'm playing on another device at the same time 🙄
@pastel gale is there any changes in watch ad system? why ads are not available on mp and career races? is it just me or its for eceryone too?
have been having a lot of problems with adds, mostly this, i watch an add and there's just this loading screen. nothing can be done about it besides restarting the game
Hello, I am experiencing an issue where the game sets the framerate to default every time I open the game. I have to go to settings and have to change it back to 60fps every time.
Guys don't enter this link
@pastel gale <@&469459051105878016> Looks like @median galleon got his session cookie stolen. Delete the fishing hack link above us pls 🙂
Unfortunately I logged into my steam account via that link
I was hacked, I contacted support but I have to wait, it was a new account though, so they can't get into my Google Account right?
I suggest you change your password immediately including any other service/site that you use the same or similar password.
I Already changed my Google Password I will try and remember the rest with similar passwords
Also add a phone 2fa to your account. This makes impossible to hack your account if they don't have physical access to your phone.
My Google Account is protected by 2FA
steam also offers 2fa.
It doesn't work since they literally grab your token to steal your account, (this was a Steam login screem it seems but they can still grab it tho)
Good sites will require password or 2fa authentication before doing account security changes. Your account access is usually safe if all they have is your session token/cookie.
I've contacted steam support I'll see if they are able to help me
Reason: Posted an invite
Same problem 😢
I always get freeze when watching ads, until the game forces close him self 😢
Reason: Posted an invite
With this last update i keep having crashes but only before the race starts after the countdown or after the race ends before claiming the rewards. Losing tickets and rewards.
is this normal?
we're checking
Please match the BP and epic import part rewards of mp2 to the available cars. We don't need epic to lotus or corvette grand sport and to other cars, those epics are available in shop!
Platform : Android
This may be the first time I've seen a 5 round for GP.. Its always been 6 rounds. Maybe they forgot to program the "claim" after the 5th round or something
Berlinetta isn't showing on the season finale mp, please check 
Codin will tell us tomorrow, after 24 hours 😁
XD 😂
Reason: Posted an invite
Only the novice packs from mp2 have blueprints for the agera
Why there are no cars in MP2 packs from GP, Legend Pass, or low tier Syndicate cars. At least Mercedes Vision could have been added from syndicate.
Also we have Imola 600LT and etc in rewards but those cars are not participating in MP2. Logic fallacy🙈
... 5 or 6 times in 30 minutes. And if it connects, it crashes every 3 or 4 MP races, and the same thing again and again. Tested on different devices in different networks. All since your last update. Nothing you can do to get your servers working? 🤮
@strong schooner I got my steam account back
Great 🙂
Hope nothing is missing.
I don't get multiplayer rewards (tier rewards (
Same problems..
ID :a-ch6f1hf . I cannot login the game from yesterday. If I can login, then after that I got kicked from the game just for playing mp. How funny
Best server ever, 11/10
Reason: censored reaction
Lmao
Will share with the team
Reason: Posted an invite
@pastel gale why there is no credit multiplier ad for mp and career?
i need help. i need credit. but there is no ad showing for last 3-4 weeks. why?
Please contact customer care so the team can investigate
The game doesn't offer triple credits if you're on first, second and third. 
@strong schooner Everything is there. Nothing is missing. Thanks for the help 😀
Have you tried resetting the app data?
Hi @Codin I reported the problem with the game to support and they didn't give me any answer. Could you talk too? thank you very much
conversation ID?
Hey codin I changed my device and a9 is very laggy lately for no reason
did you downgrade to a worse device?
No
are you sure
I don't know too much about specs but I think samsung s21 ultra is a upgrade from one plus 7pro
It ran very smooth on previous phone
try a clean reinstall
Did that 3 times already
Also the weird thing is that I have another device (s20 ultra) and it runs on 60 fps without any sort of lag
Hello, I have a problem in the clash, while playing it crashes, and when I come back it does not allow me to make another attempt, it does not give me the option.
Reason: Posted an invite
@pastel gale
This is what it shows just before game app crashes. And it still does several times a day, randomly, I just opened the app now and it crashed again...this is unacceptable
game crashes when i try to watch ads sometimes
I'm not sure if this counts as an issue, but...
In the legend pass episode 2 of quests to LP, a few of mine list to complete certain "seasons"
I.e : D pro and C rookie
Yet, I have already completed those seasons before episode 2 of quests came out. And i am not rewarded LP for it. Is there a fix for this possibly?
iirc, you can play the last race of those seasons to complete the mission
Ill try that, thanks.
Worked like a charm, thanks @sleek kelp
Some ads are bugged
@pastel gale Can't watch add to get event tickets
Game automatically exit🥲
Using latest OnePlus mobile n any solution?
Na sometimes all the time
Reason: Posted an invite
Every time when a paytm ad comes, the screen becomes black like this. I had to restart the game😑
the 935 epic will be sent out today
for mp2 rewards fastest answer I expect is on Monday
@pastel gale Can you do something with ultima hunt
Bro There's lots of credits need.. Can't do much.. Atleast give any redeem code for credits
Game crash everytime I watch ads with get multiplayer credit
@pastel gale The Showroom is a failure, they have added new cars but out of 12 cars I have to improve some of them and even then we cannot participate and we need to get the epic parts and other players can participate, those of us who only need epic parts cannot, it is unfair
This id#2801342
I want to open my account in my other phone, I used my facebook account but I opened to find a new account instead. What should I do?
@pastel gale
@pastel gale Is it just me or is the game crashing randomly, after finishing a race, just after starting a race, not always but sometimes it happens
Reason: Posted an invite
Hello, i have an issue with the game: since thursday the game randomly drops the fps from 60 to default mid-race, it started to get really annoying, i run the game on a motorola edge 30, any solution or tip will be kindly appreciated, thx
Also i checked to see if the frames were on 60 and it was on, but with the framerate being like default
Still no internal audio recording on my device. It only happens with Asphalt 9, other games works perfectly.
Device: X6833B (Infinix Note 30, Android 13)
SoC: Mediatek Helio G99
Why cant I log in to any account or change my username
After watching ads of multiplying credits
And sometimes it crashes
Please fix it 🙏
@pastel gale
@pastel gale MY ID:a-9e54819
I had an issue...
Whenever,a particular ad comes,after it ends then my screen turns into black.
Everytime I had to restart the game
Pls fix this issue as soon as possible.......
@pastel gale why..?
i was on apollo n, and there's jesko, ultima, chiron, nevera and agera
My rating was 1616, WHY LEGEND LEAGUE CARS?!
Hii i just want to ask.... Why i cant find my friend club... Bcus i search it it didn't appear on list
Multiplayer Crash 👺
The image and name do not match. Got the Ferrari J50 blueprints from the packs.
The old pack was 3 epics for 45000($35)
Today's pack is 1 epic for 30000($23).
I need to add 1 more epic to today's pack.
Can you tell me why the Sian Showroom Stage 1 final reward been removed. Surely after grinding the 50(way to much) players deserve it. Just to find out since the new car additions not there.
The game keeps closing unexpectedly and I'm losing tickets
It is not just you.
Sometimes I lose sounds inside the game
Everytine i click on link account on Google Play Games i end up with this screen
Reason: Posted an invite
Hi @stoic silon please this sección come back whit tokens blues ando more of 700 please
Hi @pastel galeTell Gameloft to put credit packages at a price of $1 with 20,000,000 and the game will be very special. Also, many players would not buy more than one package. In my case, I bought 3 packages or more.
Goto your google playgame application and find asphalt 9 tap there and there have some options to sign out game tap there after problem fixed
Lmfao
How did he do it?
Reason: Posted an invite
Reason: Posted an invite
Reason: Posted an invite
I got this issue too. 😭
Reason: Posted an invite
Reason: Posted an invite
Reason: Posted an invite
Reason: Posted an invite
Reason: Posted an invite
Why is there league mixing in ghost modes
Tilt to steer not working.
I have yet to receive it. Any news about that?
@pastel gale Hey Wsupp Codin. Please inform if the season tokens be converted to blue tokens at the end of this season or if will directly expire.
@modern ether
Your club problem solved or not?
no😔
When I play at 60 fps and high, my screen recorder makes the game very slow in multiplayer.
Some more epic packs please @pastel gale
Heck, would even settle for showroom car epics or pure credits with ST at this point. Anything to stop 130k convert to nothing........
What are they doing?
They not able to solve their own game problem?
I hate it that they will remove the seson tokens
Why ate you doing this gameloft?
Reason: Posted an invite
@vivid blaze Any idea bruh?
Yes they will convert to 2k blue tokens for 33k/66k ST on Wednesday, then again for last time when fordzilla season ends
But problem is after that 33k, the remaining of mine plus lot of other players ST convert to nothing. Lovely
Awesome Trojan, thanks for the help 🙌🙂
@pastel gale Please Gameloft crédits of $2.17 and crédits 15,000,000 we need, not this ofert.
Reason: Posted an invite
Reason: Posted an invite
Reason: Posted an invite
@pastel gale 😭Actually, what was my mistake, I am trying hard, why are you doing this in the match making system, I could not get to the legend league even after trying so hard, who was right, but why are you giving me legend league player in my match, I myself am in platinum league, so I am theirs. I'm trying to lose who how but I can't help them, please fix the matchmaking system, otherwise some players like us can't become legends.
I was at 1710 rank after 3 matches in a row then I dropped to 1650 rank.
I've tried so many times, but if I do this, I'll never get to the legend league
Reason: Posted an invite
Reason: Posted an invite
Reason: Posted an invite
Lucky???
This ID #2801342
It's happening to me too
I can't play the game.
@pastel gale ???
This also happens in other races that do not have the truck blocking that route.
This a print was taken in Nevada - The curve
We cannot change our club logo. Has anyone had a situation like this happen to them?
Hi, anyone else having issues related to Google Play Games Beta?
I logged in yesterday from PC, and now I can't log in from my phone
I tried reinstalling and everything. I reinstalled Google Play Games Beta as well, now I can't log in from there either. It's stuck at synchronizing.
I'm not banned tho, my account shows up and my mates can see me in the club
Issue still happening to me
Idk how and why is it happening
But i need a solution rn, cause i dont wanna lose my progress and start again
(Also can i overwrite my Google Play
Games account to the one im using rn? I dont wanna start again pls)
@pastel gale Hi, I can't change my region, I left a region that is not supported now, but when I try to change region through support, the message "your region is not supported" doesn't disappear, although players from this region have support working. How do I change my region?
Hi there
Is the legend store supposed to be this long?
It hasn't been updated since 8 PM my time yesterday (GMT +2)
@pastel gale Hi,I have Huwaei p40 pro plus and the game gets crashing when my display refresh rate is on 90 htz, so when I turn it to 60 htz it crashes a little bit, my phone works more than fine with other games, so I don't know what to do, I was playing the game since 2018 and now when I changed my phone I can't play fine. Thanks for your attention.
device: Xiaomi Pad 5
OS: Android
Issue: Crash so often. Especially in Multiplayer. Already re-install the app, no change.
@pastel gale @solar quest still no news about it?
sadly no, I'll follow up as soon as I have an ETA
ok
This is why i didnt even want to grind MP2, the rewards feature so many car epics not part of this season
Game crashing has become so obvious it crashes > 4-5 times in a day.
Woah played the multiplayer event and didn't receive 100000 coins at 200
While I need to buy la ferrari blueprints
The figure didn't increase
Reason: Bad word usage
those coins are multiplayer pass rewards, you need to have the pass (see the icon below them) to earn them.
@pastel gale All ds bundle packs have been returned, but the relay packs still haven't been returned. I was able to secure the tokens so I was thinking of buying them, please fix it. Thank you
Please fix this before ds ends. I want to buy one f5 epic
@pastel gale
Hi @pastel gale I have an urgent issue in the game. I'm sorry for pinging you, normally I'd wait for the CC's response, but I'll miss out on getting the Ultima key and many more because of this. Long story short: I can't log into the game. My account is not reseted, my teammates can see it. I can select it after reinstall, but the game with my progress will never load.
ID: a-f07gh06
Conversation ID: 2809708
Serveurs down @pastel gale ??
I can log in, but game IS empty : no mp's, no spécial events, no daily events .. empty...
And er.... I already know and tried every technical method (clear cache, on/off thé phone, etc... ) I don't need that CC reminds me...
the gas wont refill
timer is freeze
I've played close to 40 races in the Ultima stage 6 event just to get 5 import parts. That must be an issue, the whole event was smooth but this is annoying and exhausting
Anyways, after close to 50 races, I got the 5 eips. I'm assuming this was a glitch and it wasn't supposed to happen like this.
Why is the mission: play special events not displayed?
crash, crash, crash 😡
I think it's your phone, try to play at lower fps and graphics
Tap on (continue with current)
Hi! Is our problem unsolvable? can't the team fix the problem?
@pastel gale
@pastel gale Game crash my phone is realme gt neo 2 snapdragon 870 5G gaming processor please help me
@pastel gale Hi Codin, sorry to bother you. I received this in-game warning recently. As a global launch f2p player of over 5 years, I have loved and grinded this game loyally without using hacks and abuses, not even shortcuts on tracks. I don't even know how to hack the game. I'm scared to lose my account that I have worked so hard for. Please help me find out why it was flagged by the system, thank you. I can't pm you as I can't add you as a friend on Discord
Id: a-f26dh0
As soon as the season changed, I created a situation where I couldn't play properly. Is there a solution?
Why i can't see any discount on the new Legend Pass (Dragon Race) but i have gotten the "discount for new season pass" from Festive Spark Legend Pass?
i just experienced the same issue.
had to buy the legend pass TWICE now just for it to work... and i was still charged for the 1st failed transaction
@pastel gale i dont get the packs benefit from the daily pass on the 004C carhunt
Codin is in holiday
There seems to be a problem that the daily pass is not applied in the carhunt event
Hello friends, I want to transfer the Asphalt account that I have to my new phone, but it doesn't work, there is a problem in entering the game, I can't enter, please help me
yeah see
@pastel gale I didn't get to know what I get with those card packs?
This is happening from a long time but I thought that you guys will fix it . But now i'm literally frustrated....... Please fix this problem.
I don't expect such silly mistakes from a big and good franchise.
@pastel gale Please fix this. This is annoying.
I'm not getting double car packs rewards in car hunts. I have Daily Events Bonus Pass.
@pastel gale
Puritalia Berlinetta have False top speed
You probably did the Ad abuse for Ultima hunt
Texts are messed
Which phone are you use?
Op9pro
Is that me or does that redeem code not work? I tried it very early this morning at 5 am
What is ad abuse can you explain please
Bro.... @pastel gale I have already wait and the game assistant doesn't help
I have already 4 SEASONS BRO 4 SEASONS and i dont get my rewards OR it not show me please fix it is so annoying besides i have witing like 2 or 3 months for a answer and a solution (dont ask for the second video
)
Do you pay for the full price for LP or the discounted price?
You're not alone. Me too
Same
@pastel gale Can you look this one up
ID : a-87fhcg7
you only get discount LP if you haven't bought for multiple updates.
every LP you buy from now will be full price
So this is not applicable?
thats specifically for the "Season Bundle Pass", which is a higher version of the "Legend Pass" that gives the first 8 tiers of boost. so the discount is only for that one.
while the "Legend Pass" remains at normal price
I m having the same problem
Claimed the MP packs but nothing came
You have received your rewards. The bug is that it doesn't show what we get. Its annoying.
Damn this is so irritating
lower fps and graphic?? are you kidding me??
why in fridge I'm the one that need to back down while the problem is the game itself?!
I'm not facing that
crash oyy, crash here 🔥
And not everyone is facing that
and that's why this channel suppose to be
to tell dev that there's something not everyone facing it
3rd multiplayer that doesn't give any rewards.. No fix yet... Worst match making after all these years
Nope.. I checked the coins, trade coins bps before and after claim.. Nothing changed.. I'm very sure no rewards were received
Game is still crashing atleast 4-5 times a day, as soon as you bring up A9 and start the first game for the session.
Can't purchase pass
This issue pops up
Card ballance and numbers are correct
Don't know what's the problem
Reach out to customer care, they can check it for you.
Reason: Posted an invite
Reason: Posted an invite
Is there any way to solve the Google Play Games beta graphics error? I tried to install a new driver and erase it, but there's no answer. It's been like this since the initialization of the season, but I can't play asphalt 9 anymore
high handling affect to the top speed,, like bmw i8,, if u don't upgrade handling,, the top speed increase 300 km/h
Hay @pastel gale Sir why can't claim redeem code in dragon season event
It's expired
the android codes are likely gone in 15 minutes
I have a problem when opening my multiplayer reward packs, it happens to me in both modes. I never receive my rewards. It's already happened to me 3 times
@pastel gale
It's working dude but not showing reward check your garage and trade coin also you have got this reward already don't be upset
Game crashing again and again while playing 004C Hunt @pastel gale
@pastel gale Same happens to me i did not get rewards from both season finale and the other series this is th 2nd time it happened
Guys it's visual bug
It's been going on since this last update
I think GL means to fix it in the next update
If you check your inventory and currency ballance you will see the difference after getting rewards. It happens in the background
Yes it is bad problem not seeing it but GL still gives you rewards in the background
@pastel gale Hi Codin sorry for bothering on minor subjects like this, but previous seasons redeem codes were obtainable for a matter of an hour or 2. I know they are in limited amount, however not being able to get them in a matter of minutes was kinda crazy. Is there anyway to fix this issue for people who are not 24/7 attached to their phones. Thank you for your help and guidance
Hi, nothing we can do with redeem code limits unfortunately, but we'll raise your feedback to the team
you received the rewards, it's just a visual issue that will be fixed
Hello again @pastel gale Codin, a quick question
I didn't see anyone else talking about it here yet.
So we used to have 2nd Season Tokens hunt or Currency Craze event from previous season cars, a week long event. To patch up spendings and build up for ongoing season. Is there any news or update about it? Thank you again 🙏
I don't think it'll arrive again this season
Let me check with the team
Sure, that will be great if we can have them for the last time
Thank you Codin for your support and efforts 😁
^^ happy to help
Why can I log in or type in club chat in asphalt
Do you mean you can't login?
Because if you can login and type it is just normal, that's what's supposed to be right
crash here, crash 💥
Showroom still unable to remove 🥲
Same for me the 5th time by me 🙄 and gl says thats only visual 🤦
Same, I contact with Customer care but they still not fixed
@pastel gale Please help I'm not receiving my multiplayer rewards and it's been 3 or 4 seasons
friend, it doesn't give me anything either and it's been going on for a while, how can I solve it?
That's why I sent it on Android issue
I hope they'll solve it quickly
I hope they solve it
@vital radish @obsidian cedar @vital radish
Guys it's visual bug
It's been going on since this last update
I think GL means to fix it in the next update
If you check your inventory and currency ballance you will see the difference after getting rewards. It happens in the background
Yes it is bad problem not seeing it but GL still gives you rewards in the background
Oh thank you
If you saw my message, sorry, I thought you pinged the discord AI instead of him lol
Ok
Somebady knows a asphatl code
I have been trying to invite my friend to my club, I use her user id to invite her but it shows some other player's id for invitation rather than hers.
Lmao
Seems like no choice to wait until update I think
Cant mb for typo
What the
Reason: Posted an invite
Does anyone know where to get the epic g pieces? Glickenhaus 004C
Reason: Posted an invite
LP has it, Riot event, MP2...and if GL chooses it, it will be in the shop as well.
The game has been crashing a lot today. Not sure what's going on here. Happens only with A9. Tried normal procedures - clearing cache, forced restart, reinstall etc.
ok oh good ro know...
Reason: Posted an invite
I played Asphalt, and then I tried to connect with facebook so I can save my account and play with other device, but it looked like there was already account B with that facebook, and I accidently clicked "Switch to account B", and then I lost the game progress, I tried to uninstall and install back, I could not, I do have an old phone with the account but I would like to get it back on this one too
I am 8th position in the whole race. My finishing times are also different. Fix this.
If it was server issue or internet issue, it shouldn't allow me to race in the first place.
@pastel gale
It is internet issue, its just that it happened after you started the race.
It should not happen and my time should not be different
It happens to me sometimes too when I play in car rides around the country. That's because I don't get signal all the time.
ISSUE: Game's race time is not synced properly and the time it registers is not up to the finish line of a race but rather up to the display of the race's result or sometimes random
Random crashes in middle of raid happens a lot today.. like every 3rd race
Hi, Dev Please Solve My Game Issue
Game ID :-a-0fc748
Email :- ajaygohel226@gmail.com
1 -St High quality and 60 Fps Didn't Smooth Experience
2 - Game Server And No Connection Problem
3- Multiplayer Lagging And glitching
It's better to contact customer care
@pastel gale Me and a few others did not receive 935 epic, it was supposed for everyone right? Should we raise cc tickets or it will be sent later automatically
As far as I understand it was for the last round of GP. We usually get epic there but this time didn't. So everyone got it
I didn't, neither did at least 4 others I spoke to in android
Did you participate in GP and did you guys play last round to collect rewards from there.
If all of them yes I will give it sometime. Usually it takes a while. If by tomorrow there won't be any rewards it will be good idea to contact CC about your issue
:Weirdchamp: Ofc I did gp. Pls stop responding I tagged Codin he will give a update for those affected👌
I bet the game said
YOU HAVE A POOR CONNECTION
at the start of the race.
Happens to me on my old internet.
I ended up 1:19 but result is 1:26. So it should register correct time
You must have a high ping to the server then
Gameloft should show people's ping since the server is located on one location only. 💀
you can raise a ticket
I can confirm that for me on android, contacted cc allready. Teammates received it.
CC knows nothing about it 🙄
@pastel gale CC requieres a video of something that did not happen, the 935 eip. conversation id is 2818560
Make it available for more low end devices
Idk where bugs go for all platforms but wow thats a god awful respawn point
https://youtu.be/rFeCNrrDmJE?si=DQte6_RIpaHbJrQt
This was a clash run btw
I didn't get my legends pass bundle after purchasing it
Hi @pastel gale I just found a frame drop issue at this track, idk if it's also happen in ios and windows too or not
Hope it's fixed in the next update
Reason: Posted an invite
The ShowRoom V12 SPEEDSTER
6Stage
11Stage
16Stage
17Stage
Rank requirement is incorrect
Ad not working only few times only work
When I entered the game and wanted to play the seasonal event, this appeared, any explanation?
Same with multiplayer
Update your game you have already done then check your internet connection
@pastel gale
The ShowRoom
V12 SPEEDSTER
The rank doesn't match
That's wrong, please fix it
Lower the Rank value
fix the game
How can i complete the last stage in honda civic type R it doesn't give enough blueprint s on all 4 stage
@pastel gale I can't play the nagari's event. It's blocked because it says that i have to play a condition of v12 but i already have the v12 gold
Select it again
and play again
some may not see this as an issue but i think it is.
Make it so you can sync our games with multiple devices.
React with
if you agree
Help I am trying to get my account on my old iPad into my new iPad does anyone know how?
i guess connect facebook or something on old i pad and then log into same account on new ipad
I tried
Hello everyone, can you tell me if there are any codes? thanks in advance for your answer
What codes?
promotional codes?
No codes for now
OK, thank you
No problem man
right nitro flame doesnt shine on the taycan
You have do rerun
Reason: Posted an invite
Reason: Spam
hey @pastel gale some thing wrong with my car fuel
Only one blueprints i think it's a mistake
I would see this as an issue, A month ago my dad offers me to switch from my current phone (Samsung a03) to his iPhone X but I didn't because I can't transfer game progress, and I can play a9 at 60 fps on iPhone X while I can't do so in my current phone without it lagging
Aston martin v12 speedster number 6 stage in the show room, why is the rank of the car so high? But the car is not even 1 star! Given the rating, the car would need 3 stars!!!
@pastel gale just a minor issue, while sorting by brands in garage, C7.R doesn't pop up when filtered with "Chevrolet Corvette"
There's another Chevrolet corvette in filter that shows the c7r
oh? didn't notice another one though
hold on i'll check again
oh yeah there is, my bad
but why do they need to be different though 🙃
The game freezes on exit for 5-20 seconds. Device OnePlus 8T.
The game suddenly stopped a lot of times in Android 13 fix it please
Still not received the 935 epic compensation, and CC just said that the rewards are not rolled out fully yet and that they do not have an ETA then closed the ticket 
Edit: Received it now, after 2 hours of complaining to cc again with a new ticket and dropping this comment. Thanks
There is no rezvani beast bp's in starway pack
I am stuck in careet mode what should i do pls help
Let's start a petition to make people sign it to have cross account in the game
I just hate spending thousands of hours on my phone and then not being able to use it on switch/pc
Cross save will become available later this year, I’m not sure if will appear for Switch since we’re a year behind yet
OK thanks
Afternoon guys
Ok my pass expired today and I encountered this:
Blue tokens : 37653 before i hit -25. ( you can see the blue tokens by enlarging the picture)
Blue tokens after: 38023. This means i got 370 tokens.
@pastel gale
Anyone give me begginer tip
What’s the issue? 🤨
yesterday and today, the game has been very stable...not a single crash... wondering if someone is working behind the scenes
Anyone having issues with Honda Civic Type-R in Showroom? I should be getting a blueprint as a reward but I'm not - it looks like it's giving me a pack instead, yet it counts as a blueprint; but my total prints haven't changed. @stoic silon
@pastel gale
Now all ShowRoom events are not working properly. Civic, nagari, V12 are all built incorrectly.
Why connect button and comunity is disable
your age@lyric mauve
How i can change that?
wait a little
Hi guys. I would like to ask a question. Recently, i do a purchase for legend pass. Google said that my payment is successful but asphalt said that transaction failed. But its already cost me. What i have to do?
My game kinda lags ISH when reach the falling bridge in Cairo and my phone as space
And in Shanghai before I go over the barrel ramp in mid percent of race
@pastel gale
, don't forget compensation.
@pastel gale I don't know if that is an issue but I don't get a discount for my legend pass. I bought the last one and fully completed it.
Visual bug
the discount is for the bundle pass
it's a visual issue, you got the rewards
@pastel gale R these players hackers or what in reality they r ahead of u in the race but u get no slipstream and it shows they r behind u
And my net is 100% fine
That’s their net lol
Infinite token glitch
Maybe they have a way to make their net unstable like that?
I also have an internet connection issue here too haha, I don't know if making it slow on purpose was possible but I'd say mostly internet problem
just reach out to customer care inside the game and let them know. They are usually helpful in this case
Am new to the game, I try to invite my friend into the club am in but can't find him with ID
Same with when we try to join the same club
Both of us are in the same region
Prob ur friend is on a different device
So we both have to be the same platform?
Will it still work if we both play on pc?
Yes
Alright thanks
Reason: Posted an invite
how long that its takes to respond because i already send report yesterday but still no respond
Uh okay
usually within a day.
thank you for the information
When I try to record gameplay, the game gets stuck a lot.
Hey, is anyone else having issues with purchasing the legend pass?
I have tried contacting Gameloft support, but I have not recieved any response back in the past 16 hours.
@pastel gale
Support game and show documentation of your age to support.
my Account got hacked guys what im a do?
Reason: Posted an invite
lmao
@pastel gale I cannot "preview" the Sian showroom, but I can do so for the V12 Speedster... Is this intended?
Previously, I could preview the DeZir showroom even in the 2nd run 🤔
@stoic silon on the 935 EIP problem i got rediculous reaction! you say i did not fullfill all conditions to get the EIP, but i drove all races and got all previous bps and conditions
Why?
@stoic silon about the glitch in wild card system, is there any info on when it is closed, so people can't grind 50 WC's a day?, and get syndicate cars for free + all other cars in game?
Where are my prizes?
im fairly sure that the starway dont feature no 488 challenge evo 🤷
It's still visual bug from this update
GGs though
Check out your inventory rewards should be there
My guess they will fix it in next update
Still going on for several seasons
About relay packs for GP car.
I think there is a mistake we always had 5+10+15 and 30 BPs in total.
But here 15 BPs pack has been misplaced with 5 BPs pack
Please fix this, because ~6 BPs per pack is similar to normal card pack. And having relay pack would be meaningless 🙏
Thank you
Thanks Bro
ID : a-87fhcg7
@pastel gale Please fix this
It's credit check your season tokens and credit also it's a visual issue
Would be interesting if challenge evo eips are given instead of the (actual) gtb
Recorded by AZ Screen Recorder: https://azrecorder.page.link/Best
-minus 15 points for what ??? It's not my issue that in elite league race were 6 cars from Master league.. 👎
Too many issues no one cares
My phone needs a random amount of time for tilt to steer to actually work and stop freezing on 1 tilt, I have checked all of my phone sensors and it works fine, how to fix this problem
Vanda noob
Reason: Posted an invite
Reason: Posted an invite
Reason: Posted an invite
The game keeps closing unexpectedly. This is happening with the phone from the ss and not happening with the other phone I play the game on. Please fix it.
Reason: Posted an invite
Reason: Posted an invite
The ShowRoom
It's been fixed
2450 (3Star) -> 1759 (1Star)
2511 (4Star) -> 2106 (2Star)

👍
@pastel gale @solar quest Any update about this?
Showroom still unable to remove?
Where in the world is this map guys?
after a long conversation with CC. I finally got the 935 EIP. 🥳
So if you did not get the 935 EIP yet, persist on getting it. Good luck 😉
Reason: Posted an invite
Reason: Posted an invite
@pastel gale The Civic Showroom stage 4 shows 30 Tokens as it's first reward, when you pass the objective you are only given 15. It also shows 5 guaranteed individual BPs but only gives you 3 (the last 2 times the counter goes up but no BP is given). Apologies if you are already aware.
This was in a re-run 🙂 (thought that was probably useful information)
Tuscany... Not available in Career
Thank you Zippy_Ace 👍
Speedtail packs when
After 2 months?
Taps aren't working properly in a9 pls fix this. phone : Samsung a33
I mean with speedtail bps
What happening this qualification round 1 timing over it's totally bug of Gameloft
I raced 15 times at the gt4 clubsport hunt and got 0bps!(not my first time LITERALLY 31/32!!!)
What's wrong in this?
Can't you just wait ;-;
It's done for me
Gp qualification timeing finish without complete time
Every gp qualification timeing over after 3 o clock but today it's happening with 1 o clock
3 o clock finish time is of rounds not for Q1 and Q2
And also
timer is there for reminder
You got enough time to complete
Game gets stuck like this for several minutes in spite of having strong internet connection @pastel gale
@pastel gale Also, if there's any information about this 🤔
No info and I can't help with that sync issue
Nvm when i stared it up the droprate suddenly became 2-4 bps every 5 races
I bought (01.25.2024) a "Dragon Race" legend for 4.99 euros, but my purchase didn't show up in the game. You sent me a check about buying. My player ID a-6cg2d55. I can send screenshot of check or what can I do? thnx
You dk get them there is just no showcasing of what you got for some reason
Can you fix this bugs please it's making me lose points & fuel and I don't have LP 😔
Who else faced this problem 🤔
He report about his game crash
why can they make a login system js like in instagram or smth its so complicated built up this sytem of login they have i cant even have the same account on phone and laptop really annoying thats one star down for you asphlat 9
Game is stuttering all the time on high end processor phone even when phone is capable of running it on 120fps game is struggling on 60 fps. Poor game optimization from team asphalt
Also they introduced the useless glare effects blinding all the time
I bought (01.25.2024) a "Dragon Race" legend for 4.99 euros, but my purchase didn't show up in the game. You sent me a check about buying. My player ID a-6cg2d55.
@pastel gale
This timing too hard please decrease the time many people can't reach this timing with one star i hope you will do
What in the world happened here? Happened twice... Hackers? @pastel gale
why can they make a login system js like in instagram or smth its so complicated built up this sytem of login they have i cant even have the same account on phone and laptop really annoying thats one star down for you asphlat 9
Cross save will be added later this year, called Gameloft ID #📰・game-news message
Game keeps crashing for me. It's not a device issue as I tried on a different phone and same kept happening
It's made the game borderline unplayable. Everytime I go into a new race, multiplayer or events, I have to worry about the game crashing and hope it doesn't
I need help. I made a second account on my other phone so I can do test racing. But whenever I try to do a multiplayer race or join a club it tells me "error 10"
According to gameloft
If you are experiencing connection issues in Multiplayer, try the following procedure:
- Close the app and relaunch it.
- Power off and restart your device.
- Check that your device storage is not full. Make sure you have several GB available.
- Try an alternate connection method. From now on, you may also use a 3G/4G connection, so try switching between different connection types (Wi-Fi, 3G or 4G).
I advise you also to empty cache. If that doesn’t work uninstall and reinstall the game.
I've tried all of those except for uninstalling and reinstalling.
Imma do it right now
Is this error occurring from time to time or each time you tryna join mp
Every time. And I think it's because my Google Play account is trying to force it into another account every time it opens, but I can't find the Google Play app on my phone and whenever I find it in the Google Play store, it says I don't have Google Play but gives me one of those try again errors every single time I try to access it on the store. I think Google Play is a big part of why it's not working but I'll try uninstalling it first if you want me to even after hearing all that.
You may have disabled Google Play Store.
Whenever I try to click on the Google Play app for more details, I get this:
I'll check But it's only a small handful of apps that this is happening for. I can still install and update other apps.
Add me friend I will help you further
Thank you
I didn't get the epic for civic after completing the given epic import part stage @pastel gale
Did they remove 32bit support?
Legend pass car hunt missing
Every single ads are 30 seconds long, totally ruins the mood for gaming.. Why isn't there a skip option after 5 or 10 seconds 🙄
@pastel gale Thanks a lot, not sure if Devs did something, the game has been very stable for the last 1 week. Zero crashes. However, i am facing very bad lags while playing MP to a point, it's getting unplayable.. Its very bad when this happens and it can't be predicted, sometimes it lags in the middle of a MP race just wanting to make me crash, as soon as i respawn, the lag goes away.
Reason: Posted an invite
Reason: Posted an invite
What phone are you using? I got this problem on my old phone but since I upgraded it the game has been running smoothly.
Xperia 5 iii
I dont have issues with other games, say A8 or other graphic intensive games.
Reason: Posted an invite
I wanna asked something why isn't there setting for 120fps?
Apparently my device support up to 120fps, but in the game just only had 60fps
9 races 1 bp. Started at 2* and haven't reached 3* yet. How many passes should I buy to get this boat max out?
Please fix this
So GL still aint gonna do nothing about these crashes at the start or end of a race?! If its a simple throwaway race i get mad, lose some tickets and do it again, but in gp and clash u got limited tries. I cant lose a try in gp for something i cant control. Just lost a official race in clash because of this and i aint with it especially since its a month or two since we have these crashes, before the last update i never had these. Please fix it.
Having problems with ads.. when I try to watch the ads to get the free rewards,they don't work and the game crashes. I tried reinstalling the game but the problem persists.
Reason: Posted an invite
Reason: Posted an invite
They don't care, they won't fix it, they won't compensate. I've reported this issue many times, nobody takes any action.
The return of infiniti driver 🤣
@pastel gale
@pastel gale
What's the issue?
Name
@pastel gale please provide us some more info on Facebook Cloud shutdown. So the Facebook login won't work on Android after March 6th?
Correct.
Thanks for clarifying. Let's say, I have 2 phones, Samsung and Huawei, the game is installed on both devices from their respective app markets. How do I save progress on both phones after March 6th? Facebook login is the way progress is linked on them now.
If my FB is connected to clouds then only I won't be able to play after 6th March na?
And if it isn't then I am able to play a9 on fb without any problems... Right?
Lets ask it cleary
I play on android plataform and I have my progress saved on Facebook login.
It will continue working or not ?
@pastel gale can you pls give us a clear answer ? Tks
Same🤔
From what I understood facebook cloud was launched in 2020, and it is different/ independent of facebook gaming.
Are you saying just the accounts made in facebook cloud since 2020 (that you can play through facebook cloud on browsers) are affected or all the accounts linked to facebook gaming since launch of A9 are affected.
A clear answer will be appreciated as the repercussions are huge. Some of android users have only facebook login for example, and the only way to transfer is to transfer platform? What if you want to stay on android will you allow transfer to different google id?
good question
Hi
Is anyone here to help me?!
I've got a problem with google and facebook
When i log in and connect to my email, once i close the game it logs out automaticly itself
I even tried to log in and link my game to my email with using several VPNs
It doesnt work
Guys we don't have definetive answers about Facebook/Google Play login issue.
For now I would recommend everyone to get clear answer from mods i.e Codin
Don't mess up your progress with merging mistakes
Please stop spamming
Asking and tagging 1 is enough
Mods are busy with issues through whole server
They will answer ASAP when they get to the issue
I only have access via Facebook to my account on Android, I can't log in via Google or Huawei, will I lose my account?
Hello everyone
I want to contact one of the people in charge of Discord. to support
Same question .😢
Was this intentional? All of the required times are 48 seconds instead of them being 3 seconds apart or so
ASPHALT9 UI GLITCH ISSUE!! https://youtu.be/RJeZB5nXuOw?feature=shared
No store refresh in just over 2 hours? Looks to be skipping a refresh
Hi l wish you doing grate guys. The Facebook not spurt any more on March. And I have to login to the Google paly account. But wen I try to do that (login to Google paly). It's not logged my account. It's giving me a new account
Can sambady help?
Currently we don't think it's login via Facebook issue.
They are closing Cloud play system from Facebook inapp Asphalt gameplay.
But still waiting from @pastel gale to confirm this
Because Facebook Cloud and logging in via Facebook made many players to confuse and mix the issue, which made a bit of a panic among many players
This is an example of Cloud gaming
You can play Asphalt on low processing power devices
This is the the image it's show me
#🔥・hot-topics about Facebook Login.
@lean portal @umbral owl @vivid blaze @spice night
You sey my account on Facebook is safe?
You installed game by playstore and using fb for login
Than you are safe
Thanks
Ik, I was right lol.
@umbral owl could you plz help me get my earned blueprints?
It's about drop rate
You don't get guaranteed blueprints from those packs
Also don't waste your tokens on buying those packs. Better practice and complete conditions in race, that way you can complete event and get more rewards in the end and completely for free
Watch some YouTube tutorials about Showroom cars, events and stages
so its really weird over here that asphalt 9 allows mobile to have connection access with facebook but same time it denys the aceses in pc can u introduce facebook to pc too pls i js dont get it @pastel gale
Good morning
I had a question my points are hire enough to be gold so I can be able to use my cars I'm stuck in silver is like is not moving is that's an issues because I can play better but with my gold cars I think this not fair play..just saying
He’s not a dev 🗿
@umbral owl but it was not the pack
It was a blueprint that you can buy by spending your tokens on it
Please look at the video i sent you
How can a blueprint turn into a pack of 2
??
whoever is it pls have a check in this and add facebook pls i really want to connect and keep my account safe iv already previously my old account becuz of this and i dont want to afford losing my account i have huracan too
I've already played the showroom event many times before but never had this issue before
It's a visual issue, it shows first play reward when it's supposed to load repeat play reward.
But i 'd won the race and then spent my 60 tokens on it
so does that confirm they will bring back the facebook on pc aswell or what?
the only thing going is the ability to play a9 through the facebook cloud version of it, but logins through facebook will stay
If you restart the game, do you see the same rewards?
Today i'm able to see 2 packs but yesterday there were 5 blueprints
And i had reported this issue yesterday itself
Sorry to hear
I've been a regular player since i started😔😔
кто то умеет говорить на Русском языке ?
English please
It looks like that voting about deleting a song from the channel #🗳・vote have a mistake. All songs in the list are those that only play during the race, but the very first song in the list (renegade by axwell x ingrosso) is not the one that plays in the race, but the one that plays in the menu, and it is very nice. Most likely this is a mistake made due to two songs with the same name. Song in the menu: renegade by axwell x ingrosso, song in the race: renegade by insideinfo x jakes. That's why people vote to remove the song from the menu, thinking it's a song from a race
Gameloft why, rewards after a multiplayer season is now based on a multiplayer pass purchase. That's a lot of greed. Don't turn this game into asphalt 8
Тут на русском нельзя только на английском пожалуйста = No Russian language please, only English here
what do u mean? Hasnt this been the case ever since the pass was introduced?
I don't receive rewards after a multiplayer season has ended like I used to. Realized it was strictly by buying a pass
not at all, its a visual bug . You get rewards, you just cant see it.
Then I hope it gets fixed then
Anyone notice that the driver just t-pose underneathe the car everytime the 296 goes into the air?
The model for the driver just tpose underneathe the car
No double packs for the IE hunt. This is too frequent 😅
Same issue @pastel gale
Pack fordzilla green coins
Sometimes when I open the game, even with the decent internet, the screen came with this, is there any bug?
Wrong EIP in Jaguar MP (Huracan Evo instead Huracan STE)
Yepp wrong Epic for Huracan Evo instead of Trofeo
No key reward for Huracan Trofeo in Special event
@pastel gale No double pack for ie hunt with daily pass
What is this can anyone explain
It's happening since past 2 3 months but I have noticed from last multiplayer. Why I have not getting reward??
@pastel gale n. Look into this
that should be fixed already
it's fixed next update
You mean whenever next update will come it will be fixed ?
So please confirm one thing is this only animation problem or I don't get reward in real
Only animation problem.
You recieved your rewards
@pastel gale fordzilla x10 st packs are giving error
Like this
the animation is the issue
restart the game and try again
Did 3 times... Still same
Same with blue packs too
Tell the name of which one will be updated
I'm not receiving multiplayer end rewards
How do fix it?
It's been like this for like 2 months now
visual bug. i report this on cs and they said the rewards are counted
Oh
I'll check next time then
Thanks.
@pastel gale those st packs are still bigger. I spent on another pack to check if it's fault on all or no and suprisengly it worked on different x10 st pack. I don't want it so how can I get refund now?😂 😂
Gm
the bugged packs were reported and they're being investigated. you deciding to spend on another pack is your choice, I'm not sure if customer care will reimburse.
Oki
keep crashing a9 in 3 times my device is poco f3
@pastel gale the issue is not the animation we r not getting any rewards from multiplayer packs only exception is if we there credits in those packs
you are getting the rewards
we've confirmed this internally
should be fixed next update
@pastel gale major issue is the frequently game crashing again and again