🤖・android-issues

[spiral aspen]

the document is out-date

[sleek kelp]

#🔥・hot-topics message

[brave sage]

@pastel gale I claimed my MP rewards and didn't get anything

[hard inlet]

Anyone help me

[paper hare]

I didn't get multiplayer rewards from last season's ending. Any update when it might be fixed?

[sleek kelp]

#🔥・hot-topics message

[eager pasture]

@pastel gale 🙏

[untold aspen]

Please back the old graphic system that is bad

[fervent heart]

The complition reward has desappeared from the first step of sian showroom event !!!

[untold aspen]

The graphics is bad even with high Quality option
Before the update it was 30FPS but better
Please

[silver oxide]

@spiral aspen

@bleak flame
Get device info from google play

@young kernel
Thank you

[cobalt fern]

That's intended

[fervent heart]

Getting thos 50 condition is hard enough grinding, then the reward goes off basic GL

[cobalt fern]

It was told in the Showroom guidance

[fervent heart]

I just got back to game after 5 months pause, i will search for that guidance

[golden cosmos]

2 w12 in showroom??

[cobalt fern]

one for key other for star up

[golden cosmos]

was this always the case or did something change?

[cobalt fern]

always been

[jade lantern]

@pastel gale Please fix this issue

[eager pasture]

@cobalt fern codin seems to not reply to this, can u boost this ticket plox
i need to get lp fast

[cobalt fern]

alright

[eager pasture]

thanks alot

[unkempt breach]

why ads are not working?

@pastel gale

[granite talon]

@pastel gale It has been 2 whole days I've not been able to login to my Google account.

Always stuck at "connecting" after selecting my account.

Contacted customer support multiple times but it's always the same bot-like replies... Never actually reads my email, no help at all.

Already reinstalled the app, restarted the phone & router countless times... Always stuck at "connecting"

Player ID: a-c13d792

Conversation ID: #2704632
Conversation ID: #2707711
Conversation ID: #2705554

[bold shadow]

Try to open in other phone

[bold shadow]

Or update google play games

[bold shadow]

Or login with guest
After that connect with google from setting of game

[granite talon]

I already reinstalled Google play games and tried connecting from setting using guest profile..

[lyric cloud]

Why I can't remove this event on showroom 😞

[pastel gale]

I've escalated this with the team

[old spire]

@pastel gale Where other guys received Extend option I'm still not get the extend option i also contact to customer care but not reply.
Please help

[finite goblet]

Try changing your phone system language for ads to work. To English, for example.

[spiral aspen]

Some advice:

• you should wait until the Conflict Popup appear, Don't click to any button until this popup appear
• Choose your account.

[granite talon]

@spiral aspen I've of course tried that already (maybe 50x last 2 days 😅😭).. You can see what happens from the screen recording.

[spiral aspen]

Because I saw on the video the Could not login to google so I thought you press too fast and the game cannot get the Login from google 😄
also, how many account you login to Play Games app?
I suggest you should clear cache for that app too, because Asphalt 9 get the profile from it. (I know that because I'm programmer from google ;-))

[teal orchid]

@pastel gale Cant post in ad issues due to long slow mode. Here is screen recording for the same issue. With customer support screenshot

[spiral aspen]

I recall that Google Play Games need to add an account, do you using same account with the one on mobile?

[uneven shale]

Guys after the last update i cannot remove the expired event in the showroom and its still stuck on lotus emira expired event. I ve contacted CS just some bots. Any advice on what to do?

[unkempt breach]

still not working

[granite talon]

Yes brother, same Google account in play games... And in that particular screen recording i was clicking log in to Google quickly bcoz i knew the pop was going to show up quickly, so I wanted to show that neither was working.. Didn't do that every time 😅 And as for clearing cache... I cleared cache.. Cleared data.. And then also reinstalled it, each separately, to see if anything would work..

But randomly it has started to work at the moment, got connected to my account after 2 whole days.. No idea what happened. 😅

[spiral aspen]

glad to hear that

[nocturne storm]

this ad causing game to crash again

was watching ad in drive syndicate event and game crashes before the ad finishes

[subtle sand]

@pastel gale Why no ad in mp to multiply credits??

[regal tartan]

@pastel gale Still no news about the rewards from MP !?

[bold shadow]

Read this
#🔥・hot-topics message

[novel trellis]

After restart virtual quality not changing please help me i need high quality graphic

[regal tartan]

I read this already more times but I didn't receive my rewards because my trade coins didn't change 😞

[bold shadow]

Ok

[zenith atlas]

@stoic silonGPT, asphlt 9 game is nt evn dsplyed in my plystre. Im sharng a screensht of it. Im unable to updte d game.

[jaunty peak]

32 bit device ?

[old spire]

@pastel gale Please send this to your team it's been 24 hour i still didn't get any response
Conversation ID: #2708486

[bold shadow]

Upgrade to a new device

[zenith atlas]

I thnk il hve to wrk in sme hndst mnufcturng cmpny to mtch d cnfguration mde evry tme a new updte is releasd.

Den il b able to put my hnds on hndst as per ds ppl cnfugrtion dey chnge evry tme.

[mental pollen]

Hello, I am trying to install Asphalt 9 on my phone from the Play Store Platform. But I am getting an error like this. Can Anyone Help?

[young kernel]

What phone are you using

[bleak flame]

Where?

[mental pollen]

Samsung A70

[harsh obsidian]

Bro I have 4 GB Ram and can meet all conditions except bit rate why can't I play this game?.

[pliant cedar]

Stuck on zero seconds, even if I restart the game

[harsh obsidian]

Unfortunately, The bit rate is also 64 bits

[young kernel]

Bit rate got to be 64 on phone 32 don't work no more

[harsh obsidian]

But my phone is 64 bits

But I can't download the game

See.

[golden cosmos]

season ends in 19 days??

[fierce birch]

21 days x 2

[silver oxide]

@harsh obsidian
Your cpu supportig 64 bit but OS is instal in 32 bit version,
because...
that is in my case too

@bleak flame
Download aplication "device info" from google play and there you see what is your OS version

[golden cosmos]

😂

[steady aurora]

@pastel gale
Hello i think has a bug in the showroom. It supposed to have a chance to play with that car, and only 2 points difference in the rank is not fair i tho. Need 1450 and u can upgrade to 1448.
Thanks.

[pastel gale]

Not a bug

[raw sierra]

It's just a playstore limit when it detect something anormal or slow conection that appears

[steady aurora]

So what? GL wants me to spend tokens to upgrade the car on 2 atars to continue play. NO CHANCE!

[umbral owl]

This is definitely gameplay issue
Have played over 50 races yet haven't reached even quarter of the Milestones.
Please fix Milestone points for MP2
I have MP pass even that isn't helping
I can't imagine people who are just playing few times a day. Because DEVEL is very hard to Refuel

[bleak flame]

My phone is an Huawei Y6 2019 with Android 9 and for some reason Google Play says that the app wasnt compatible anymore with my phone but ironically I still can play the game and my progress is safe and sound

[bleak flame]

This is all the info about my phone

[young kernel]

I think last update thay sed you got to have android 10 or above i think

[novel trellis]

Without complete tier 2 running automatically please fix it i need tier 1 reward

[spiral aspen]

you device is 32bit, and they don't support 32 bit any more.

[bleak flame]

What must I do? I dont have money for another phone

[sleek kelp]

It’s intended lol

[paper hare]

You could always use Google Play PC to play it on a computer. But it's pretty buggy, there's a lot of black texture that blocks your view whenever there are particle effects on screen.

[bold shadow]

Game is crashing after every 5-6 races

[coral condor]

@pastel gale
Hello half of my club members are playing but the rep is not being added.....it shows zero the whole time.....

[bleak flame]

Yeah but I dont have an computer or an laptop

[pure monolith]

@pastel gale Showroom rewards(Renault Dezir) - it's showing 2x pack but gives only one of each and also the guaranteed bp of Renault dezir is showing completion, but i am not getting it.

[glass gulch]

This bug going around? This was a 14 day contract. And yes, I logged in

[bold shadow]

Same problem

[terse socket]

Something is wrong with 14 day contract... Got the same msg, out of time

[pastel gale]

We will check

[daring hawk]

Has anyone else had crashes in the game? Since the FESTIVESPARKS season started, it has crashed 4 times. I start a race, it freezes and the game closes

@pastel gale

[old spire]

Hi @pastel gale

[drifting kettle]

I am not reply chat section why

[golden cosmos]

He He. Tier 1 can be claimed only once.

[agile oriole]

Loading screen of starway bugged

[main tulip]

10 day contrac... Got the
same message, out of time
@pastel gale

[bold shadow]

Me

[strong schooner]

@pastel gale The game is showing occasional weird behavior.
The speedometer/timer start flickering/glitching like in the picture (pausing the game restores it), some neon effects can change color like blue nitro bottles appear purple from afar but as you get close they go back to blue and eventually the game crashes.
If I had to put a number on it I would say it happens once every 15~30 races.

[pastel gale]

Hey, thanks for the report! That seems.. difficult to reproduce, but we'll keep an eye out and see what can be done

[lusty wasp]

Got same message for 10 day contract

[desert ridge]

I still see many issues, the new Merc is not in daily car loot, but in garage. Game crashes during races.
No MP rewards from previous season..
No packs for green tokens..
Showroom still haven't got new cars.
Hope it'll all be fixed soon. Thank you.

[pastel gale]

Daily car loot isn't instantly updated with the latest cars. For crashes, you will have to send crash logs to customer care so we can assist.
You got the MP rewards, there was just no visual notification. We checked with our tools and everyone received their rewards.
Packs for season tokens will come soon.
Showroom cars will likely be added next week.

@main tulip @glass gulch can you share your player IDs?

[glass gulch]

a-7heeg54

[glossy patio]

@pastel gale Do you know what happened to my clubmates account here? He's still at *5 w12 but the w12 max-out showroom locked up
https://cdn.discordapp.com/attachments/476684318312366081/1185103587269939271/-6332596487162279614_121.jpg?ex=658e64b9&is=657befb9&hm=0cb4cfe562ef78d3f1ee7a88e97ceab1186b0cfa7e0e39660e09a88a2200c61c&

[undone brook]

@pastel gale We have D class import part showed instead of C class import part.

[subtle sand]

@pastel gale No ad multiplier in mp when reach top 3.

[coral condor]

@pastel gale
Hello reputation of my club members is not updating....shows zero.....they are playing....just see driver8292.....he has unlocked two cars which obviously means he is playing but the rep is zero from the start of the season...and it is happening with half of my club members.......any solution??

[clear palm]

Any news about windows update ?

[clear palm]

It happened to me also and my whole club

[lone cove]

@pastel gale Hi. I have any problems with rewards. And can't connect with operator in game.

[shut oasis]

@pastel gale There's a new issue with camera changing without prompt. I play in action mode however it keeps changing to close angle viewing. This also an issue in the first few seasons after game was launched.

[bold shadow]

Club rep. not increase as usual

[desert ridge]

Thank you, mate

[drifting timber]

Why i can't remove it?
Player id a-979hgeh
@pastel gale

[tranquil kelp]

Fix this bug... I got scammed

[unkempt ermine]

@pastel gale LP discount not appeared

@pastel gale

[leaden plume]

The discount applies to the bundle (LP + 8 tiers), not the pass.

[novel trellis]

What happened to me please help me

[tribal canopy]

is it possible to link xbox account from windows to mobile?

[bold shadow]

No preview available
This is a big since update

[novel trellis]

Watch full video after tell me that because monza event open but w12 and i8 not open

It is a bug of showroom

[bold shadow]

That was a bug

[drifting timber]

There are too many bug after this update in the showroom 😭 only extra time has been added..

[main tulip]

ID: a-41869

[azure arch]

I think the game has a problem. Unable to enter the game

[spiral aspen]

No, you can only transfer the account

[tribal canopy]

which means..?

[slate kiln]

Me too

[desert ridge]

Yes. They're probably rolling something in and fixing some bugs

[spiral aspen]

You can contact the customer care to transfer the account from Xbox to Android or IOS device

But you can not transfer back in 6 months or maybe longer

[plucky heart]

The game cannot launch, even with my Google Beta in Windows

[humble dove]

bro it keep running @pastel gale

[pastel gale]

Reporting to the team

[vivid jacinth]

Ya, they will help us after 24 hours 🤣

[fading wraith]

No featured bps..

[azure arch]

Nio EP9 is Rare Card

[fading wraith]

Should still be at the front AND say "featured"

[azure arch]

Ok bro

[fading wraith]

Look bro

[rustic narwhal]

I am unable to update the game on my device realme C3. It says install error. I even tried uninstalling and then reinstalling but the issue is same

[azure arch]

I see. And Bacalar is same

[fading wraith]

yep, its deceiving

[rustic narwhal]

@neon wren

[naive terrace]

At the career section, ig it will be better to unshow cars that its maximum lvl dont reach the recommended lvl for the mission like at the picture because ig a beginner like me won't know its maximum lvl until he upgrade it

[slim geode]

does anyone else game keep crashing?

i keep getting kicked out after playing for a bit

used to work just fine before update

[strange pier]

Same it happened to me in multi-player

[leaden plume]

and crash after finishing
Showroom W12, Stage 5

[compact elk]

Game keeps crashing for me also

After some races in TLEs specially Elite A. MP running fine though

[celest roost]

Ok this weird like very weird even tho there is a season goin on in the game it said season is over (←this happened to me twice probably three times and this is the third time I guess) and when I'm playing multiplayer just now I was behind 4th place and it said I was in 6th place so idk if it's my phone or if the game itself is disconnecting when I enter the game or race

Ik it says 5th right in front of me but the whole I was in that race I was behind 4th and 5th was no where to found til the end so it was a last minute screenshot cuz of the turns on the track

[woven tree]

dude

Now the game runs at 60 fps, but the performance graphics still look like high graphics, the effects, material reflections, texture and model quality are still very high. My phone cannot use 60 fps for a long time, it gets too hot and the game slows down a lot.

i dont like this i dont need quality in performance graphics why low graphics like high graphics??

Not only that, even the map in performance mode causes the fps to decrease because it is of very high quality and there are very effective physics in the map and the car, this causes the game to slow down for the phone. If the effects and shadows were turned off with Lowpoly, the game would be smoother. Even if the image is bad, 60 fps does not make the game boring. Please improve the performance graphics.

i dont like play on pc

Since there is no feedback system for Asphalt 9, I am writing about the problems I experienced here.

[north ocean]

Broo same issues

[cobalt fern]

@woven tree aren't there 2 toggles one for the fps and the other for the quality preset?

[woven tree]

no

[spiral aspen]

What's your device? It should be have the quality/default and performance option?

[vital radish]

Has anyone facing this problem. You as per car ranks in other, expect yourself to reach third. Then your mobile started lagging all of a sudden.

[spiral aspen]

You should record a video

[vital radish]

True but it happens rarely on my device

[spiral aspen]

What's your device?

[vital radish]

Redmi note 6 pro

[crystal shoal]

placeholder

[novel trellis]

It's provide 60fps but blur motion not working it is the problem

Not fair price this type of rewards

[woven tree]

dude you dont understand

i already using performance mode but game still looks high quality

And while playing at 60 fps, it got hot very quickly and started to lag.

[woven tree]

Redmi note 10s and the phone are not very old, but despite this, it gets very hot and slows down in games. While pubg mobile gets 45 fps on note 10 pro and note 10, my note 10s gets 60 fps, but despite this, it gets hot and experiences fps lags.

I should have bought mi 11 t but unfortunately I bought note 10s because this phone is only made for daily use. and i didnt know that

8 core 6+3 gb ram android 13 miui 14

[spiral aspen]

Yeah, you are right. You know the it is hot because the Chip. Submit an ticket to the Customer care. The dev will reduce the quality on your mobile for sure

I read at reddit, some users complain has been fixed by the dev team

[somber merlin]

Hi , the game is crashing all day since yesterday i have experienced it like 4-5 times since this morning

[vital radish]

I am also facing a crash problem after the update.

[somber merlin]

Same i am loosing tickets and fuel and sometimes rewards too

[vital radish]

For me, I'm not able to enter into the game, not even played a single race after the update Game crashes while loading in the beginning. I hope they fix this asap

[pliant cedar]

Few times over here too.. just before raid or just after raid

[somber merlin]

They have to do something about it quickly

[somber merlin]

Thats sad its not like that for me

[subtle sand]

Plz fix the issue. I am not getting any reward after watching this snapdragon ad. Remove it.

[silent mantle]

My phone is running Android 13 64-bit version but the Play Store still reports that the app is not compatible, what can I do?

[wise jolt]

Same here, always getting the "reward could not be delievered" message

[spark crypt]

Multiplayer says i am not connected to a WiFi network... What's happening?

[clear palm]

@pastel gale Its been Almost 5 days without the update releasing on Windows. Do you have any idea when it will release because i have all the cars needed for the ds and i dont wana miss it so please respond

[fossil edge]

Where are the green coins packs car?

[spiral aspen]

Screen shot your information device here

[silent mantle]

I can show that both CPU-Z and AIDA64 both saying 64 bit system

[marble cedar]

darkwolf_1385 has been warned

Reason: Posted an invite

[umbral owl]

So in driver syndicate we are getting BPs after the stage they are needed
It destroys the purpose of the reward and it's like putting a cart in front of the horse.
Same happened with Reventon and Diablo.
Here you can clearly see purposeful miscalculation with Zagato
Please do have a little respect for your customers.
I understand you are having a business but making fools out of us makes us less happy to invest in this game.
Please fix this little moment
With regards

[rose sage]

I can't play multiplayer. It shows Error 10. Can you guys know how to fix this?

[plush folio]

Still no multiplayer reward

[sleek kelp]

#🔥・hot-topics message

[spiral aspen]

Mi A1, right?

[spiral aspen]

https://www.gsmarena.com/xiaomi_mi_a1_(mi_5x)-8776.php this one?

[ember sinew]

Where is syndicate coins relay packs?

[bold shadow]

Soon

[ember sinew]

Ok thx

[lilac mango]

This morning I cleared my game's data and when I try to log back in using Google, it immediately tells me that it "Could not log into Google" nor Facebook. Any solutions?

[stark stone]

It will say like that but you have to wait and then it will show two options one new account and second your old account then you can click on option b and have your account back.

[lilac mango]

But my problem is that when I try to log in it shows an error and it doesn't show me the two options

It will only direct me back to the login page

[humble prawn]

Nice going Gameloft

[stable saffron]

Where is gently ayklon ang lamborghini packs to get

Last time it will be purchased at 700 token and get 10 blueprints

[whole gulch]

In syndicate store there is d class epic parts, but Mercedes is class c. Also in packs there are only class d import parts. Why?

[vital radish]

when this gonna get fixed??

[silent mantle]

Yes it's that

[stark stone]

Exactly! irritating as hell.

[bold shadow]

[spiral aspen]

How can Mi A1 install the Android 13? It's a 6 years old device.

[remote dagger]

I agree with part of what you have written, but it is not just the GL company's fault, they have long since started adding payment requirements and impossible tasks if there is no payment or you literally buy a car and also max it out and there is many players who complain but then pay everything they ask for and the game would be fairer if there were not so many payment requirements, the accounts of all the players would be more similar there would not be so many differences in levels, but they are a company they do not go to think about making you happy, they only seek to earn the greatest possible profit to make the company viable because in a game they have created they may be making profits but they may have another game in which they have invested those profits and that game is a failure and the company will not be profitable. It's going to sink just so you're happy, they're just trying to get your attention and get you to play their games as much as possible. The only solution there is is for no player to make large purchases in the game so that at least the requirements are lowered and lower. the value of what they want us to buy, that the company continues to make profits but at least everything is more economical and they don't have us so stressed on a daily basis and we enjoy the game more
It is as simple as understanding that if they offer an offer of $100 to get a car key and 300 players buy it from thousands of players, they are winning $30,000 and if they did not make that offer they would not win anything, what does it matter if it is for you? expensive and you get angry they already have you trapped, they just want some players to buy it and earn extra money @umbral owl

[silent mantle]

I flashed a custom ROM

[sinful canyon]

Why am I not able to install the new update of A9?

I have tried to download the update several times but it won't install. Then I had to delete the game and tried to reinstall but still the results are the same

[reef schooner]

Didn't receive the rank reward

Even after being in the first position I didn't receive the reward. This is too disappointing.

[sleek kelp]

You get it when the event ends lmao

[spiral aspen]

Does it support 64bit? Can you try to use the tool https://play.google.com/store/apps/details?id=com.vamgames.vamspka20.systemmonitorinfopro to check CPU, GPU, architecture and send the screenshot?

[lyric mirage]

@pastel gale when does clash season start?

[thin atlas]

Reedem code web isn't working

[mint tulip]

Problem report isn't too

[reef schooner]

@sleek kelp Ok thanks👍🏻

[outer pagoda]

The treasure hunt presents are not showing up

[strong schooner]

I'm having the same issue.

[coarse sun]

Are the game servers down? I tried to launch A9 but it kept loading...

Nevermind, it works again

[remote dagger]

This is what we have to put up with every day because it doesn't improve the server garbage at all. 🚮

[soft nimbus]

Hi @pastel gale Nio EP9 limited time PACK does not Contains Nio EP9 bps

[prisma iron]

Scroll baby scroll.

[spiral aspen]

This device should be supported. Can you switch to English, clear the cache of Google Play Store

[cerulean turtle]

Ho

Everyone

[old dew]

I had 29k of sindicate coins and after reaching the lambo I have 19k

What kind of bug is that?

[odd crest]

Reventon drop rate is very poor
For 25k getting only 2bp
For 3 consecutive times

[silent mantle]

Already cleared the cache multiple times, nothing changed. I managed to install the app by flashing the apk file from an adb shell via usb debug

[spiral aspen]

wow, you guy are rock . I guess you are a programmer

[marsh mauve]

Yes Club Fury Sehaj

[sleek kelp]

Not the place to post that

[bold shadow]

Auto ad after finish event race. But ad not playing
And this black screen show
There is no option to cancel ad
There is only way you cancel ad is to exit from game @pastel gale

[bold shadow]

This problem is from yesterday

[spiral aspen]

Try to clear cache on your device

[bold shadow]

Still same problem
After every TLEs

After every race

[spiral aspen]

I suggest you submit the ticket to the Customer care with your player Alias, so dev team can check your issue. I recall this issue because the Ads has trouble by itself. Usually Gameloft block it and your device become normally

[bold shadow]

👍

[marble cedar]

jefe6840 has been warned

Reason: Posted an invite

[timber valley]

hello everyone, I wanna ask about how to connect my google play acc to asphalt 9 in google play beta

[vital radish]

is this a suitable place to report the 'no response from customer care' about my legend pass issue?

its been more than 24 hours now

[pastel gale]

#📋・check-tickets

[silent mantle]

Yeah, something like that, I have been studying computer science by myself for a few years now, I'm definitely not an expert, but I know a things or two about the subject

[vital radish]

why did my ticket command just dissapear?

[marble cedar]

andylucas23 has been warned

Reason: Posted an invite

[mystic bronze]

@pastel gale I have sever issue in showroom event. Can't delete

[sand crater]

I can't seem to delete the show room event. This happened after the new patch. Odd 😦

[marble cedar]

ykodied has been warned

Reason: Posted an invite

[ruby arch]

It meant motion blur was never supported for the device. Motion Blur is available on the default graphics if it's supported.

[outer grotto]

Me too

[odd crest]

@pastel gale I am unable to send messages in server

[lyric mirage]

@pastel gale Hello. I want to address a problem that has been going on since September of this year; I have not received any help from technical support for several months now. I myself am from Tajikistan, a citizen of Ukraine, and indicated the region of Ukraine, I often changed the region because I often travel to the Netherlands, (I lived there a month ago) I want to restore technical support on my account, what should I do?

[unkempt breach]

@pastel gale when new clash season starts?

[odd crest]

I am unable to send messages on A9 servers help me

[pastel gale]

In a few hours

[pastel gale]

Should be fine now

[odd crest]

Thanks bro

[vital radish]

[spiral aspen]

I find-out that Gameloft blacklist the Adreno 506 GPU, I submitted the customer ticket for them, can you recheck if you can see your device or not?

[lyric mirage]

please answer my question

[pastel gale]

I can't assist with such issues, sorry

[drifting timber]

Why I can't able to remove this? Please help! Same me!

[signal swan]

Are you able to provide a rough estimate of current support ticket response times? I posted in #🆔・tickets-customer-care at the weekend. My tickets now been open nearly a week and I haven't heard anything yet. I don't want to be a pain and appreciate any help that can be given. Thanks 🙂

[unkempt breach]

yay ^_^

[spare notch]

Heyyyy @pastel gale

[next pecan]

What is going on here? I can't access seasonal events. It's been like this for over 30 minutes, multiple restarts.

Oh for Gods sake!

@pastel gale

[pastel gale]

change your internet connection

[next pecan]

I've tried on WiFi and data, it's the same, so it's not down to connection.

I'll try again in a few hours

[silent mantle]

Where should I see my device?

[glass gulch]

I wasn't going to say anything but damn. Starting to feel a little bit like the uninvited kid at a birthday party. Not once have I gotten any other reward

[remote dagger]

@pastel gale Where can I get the Devel Sixteen bps that are needed to continue, which is going to keep me blocked for 18 hours because the rewards are only received after they are needed?

[spiral aspen]

Sorry to make you confused, I mean you check on Play Store

[empty geyser]

A9 is crashing several times a day. The game will shutdown in the middle of a race
I have tried the GL shuffle. Even did a clean install.
Anyone else having this problem ?

[empty geyser]

GL Shuffle is :
Force Stop
Clear cache
Restart Device
Reset Router
Reset Modem
Clean Install
Use a different internet connection
Use a Cell Phone connection
Use a WiFi connection
Generally what the GL CS will tell you on your 1st contact with them

[vital radish]

@pastel gale Does this mean that we will be able to play for example on Xbox using android account, i mean I don't need to start all over on Xbox

[sleek kelp]

Exactly. “We’ll be expanding across more platforms throughout the year”

[golden cosmos]

Did you change the car hunt time for Porsche? Now it shows 8 more days. @pastel gale Is this intentional?

[golden cosmos]

Same here, it should appear tomorrow

[tardy plover]

Hope this is real, i've been wainting for this for a long time

[cobalt fern]

it's real

[golden cosmos]

Note that you need about 200-300k SC to clear that stage

[tardy plover]

as i understand is not a cross platform, you just can loggin into your account on another platform, but you still playing in the same you are

[golden cosmos]

Rampant, most people just restart the devices n times and hope it works. If it doesn't, you will be left with no energy to bring to the attention of GL. The issue is widespread from ~ 6 months ago in our club.

[gaunt cliff]

Game freeze wtf 3 times in 4 races

And again

[noble helm]

I think 5000 credits are incorrectly entered for 5000 tokens.

[remote dagger]

@pastel gale please fix this bug before we get to this reward tomorrow

[worldly river]

about the End of season tokens and gameloft ID, AMAZING news, keep up the good work

[empty geyser]

Thank you for the response
We have had these problems also. Mostly in the last 6 weeks
The game crashing began with the update and the new increased credit rewards.

[golden cosmos]

MP -- League matching logic is throwing things off for a lots of players. Seeing A class in the silver/gold league, seeing S class in gold/platinum league . @pastel gale

[desert ridge]

Greens, the season tokens will be taken out soon, but they only have Festive Sparks pack for green tokens. Hope we'll have more choices to spend those greens, like at Batista, Viktor, Ultima, etc.. Cars in this season.
Codin, any tricks?

[dusty dune]

I have the same problem 😔

[woven mauve]

Hmm i think not gl have no more ideas to grab money from peoples

[desert ridge]

Yes definitely, look at the way they're putting cars for sale..
A simple buy option at every car in the garage from the very beginning, would earned them all the money they are looking for now. Buy with credits, blues, reds cash, or whatever. And not forgetting all the wasted manpower, resources and time.

[woven mauve]

Exactly the fastest way to complete game progress is buy all cars

That ruins complete the players who try to play game for free

[rich ingot]

is it just me, or does any1 elses drive syndicate glitch sometimes. like you start a race and then it just closes the app and u gain the hazard level anyways

happened to me twice in 3 days. its really annoying

[white latch]

Does anyone having the issue with club?i mean you cant either invite or accept the request from players??
Even worse now the club doesnot show the leader as well lol

[cunning lake]

Seven days in a row only those import parts 😐 Why would GL even put this trash in the gifts 🤷

[minor comet]

@pastel gale The mp 2 rewards didn't display again

What did I get from body pack would be a pain to know

[plucky drift]

@pastel gale Yo Bro
Brother the new update is amazing
But bro why I am getting low graphics settings from GL
My processor is dimensity 6100+
My processor Little bit faster then mediatek G90 or should I say little bit equal.
But in G90 processor Asphalt 9 giving medium graphics settings with particle effects on screen.
Brother please do something 🙏🏻

I am not asking for full graphics at least u can provide us anti-analysing and screen particle (water drops, and weather effects)effects with 100% resolution scaling

[sleek kelp]

people when free stuff:

[mint wigeon]

@pastel gale I have issues on my Mp rewards I don't get any rewards I get pos 500 and Gold league but nothing rewards. Sorry for destrub

[sleek kelp]

You got them, but the reward screen didn’t appear. #🔥・hot-topics message

[pastel gale]

You got the rewards, there was just no visual popup

[mint wigeon]

Oh okay thanks for the information😊

[fair sail]

how am i supposed to play lol, happens everytime inside a tunnel, also some portion of cars also gets blacked out

playing on google play games beta, is it google, game or my laptop issue?

@pastel gale , can you help me out? I have been facing this for a month.

[plucky drift]

@pastel gale Oye u just ignored my problem

[pastel gale]

that's not something I can assist with

[pastel gale]

I reported it to the team

[plucky drift]

Bruhhh 💀

[fair sail]

Okay

[crude pilot]

No rewards again in mp2? 😕😑

[dark glade]

So how can Asphalt 8 and Asphalt 9 China version, optimize MediaTek?

[sleek kelp]

You get rewards but no visual clue

[crude pilot]

Sure.? Bcoz I'm not sure..

Sure.? Bcoz I'm not sure..

[sleek kelp]

#🔥・hot-topics message

[vital radish]

laptop isue

[nimble ermine]

Once in a lifetime type issue but I still lost massive time to this in the egoista event

[spiral aspen]

No antialias on all Android devices for sure. It is heavy algorithm and cost a lot of GPU resources, the game will be slow and device will be hot as the flat iron

[spiral aspen]

What is it

[golden cosmos]

@pastel gale any news on DS8 relay packs?

[cinder plover]

For the past three days, whenever I redeem codes, it says other legends were fast, even if I claim it within hours of posting,
What is the limit or is there some issue with my account??

[bold shadow]

What about this issue?

[vocal cove]

Same here...

[bold shadow]

Is there any problem to this game with me
I only getting common import part in treasure hunt from 1st day to today
Why❓

[gaunt cliff]

Don't ask me

[vital radish]

my games keep fc when play driver syndicate. but when play other mode like mp or se it ok

[spiral aspen]

What's your device?

[gaunt cliff]

One plus 10t 16gb@spiral aspen

[spiral aspen]

FC? What does it mean?

[plucky drift]

But what about motion blur and particle effects

[spiral aspen]

Wow, you have a PC Ram, my phone is 3GB and my laptop is.8GB

[gaunt cliff]

It starts 3 days ago

[spiral aspen]

A9 has it

[plucky drift]

Well I don't need motion blur but at least i need particle effects

[spiral aspen]

So what’s your device?

[spiral aspen]

Does your phone have firmware update?

[plucky drift]

Realme 11x 5g Dimensity 6100+ 6 Gb ram 128 gb

[gaunt cliff]

Yeah

[vital radish]

forced closed. crashing

[spiral aspen]

Can you record a video, so will submit to the CC

[spiral aspen]

Maybe the.issue relates to new Firmware ...

[spiral aspen]

Mali G57 MC2 is not quite strongly https://www.notebookcheck.net/ARM-Mali-G57-MP2-GPU-Benchmarks-and-Specs.537758.0.html

Have you change the Visual Quality option?

[plucky drift]

😭

[plucky drift]

But bro my friend have G95 processor with same GPU so in a9 on his phone he got that screen particle effects on

[plucky drift]

Is it working option

[spiral aspen]

Bro, not sure I understand but try to change the Visual Quality ( the arrow on the right) from Default to High Quality to see the motion blur has or not

[spiral aspen]

G95 is not same exactly
https://www.mediatek.com/products/smartphones-2/mediatek-helio-g95

[plucky drift]

Nope no blur but more bloom effects

[gaunt cliff]

@spiral aspen

[dark glade]

but the A9 China supports High graphics and motion blur, reflection, bloom

[spiral aspen]

I have not check the Ali version, and does it support 60FPS?

[dark glade]

Yes supports 30, 45, and 60 FPS

[pine grove]

Hi all. How much $ up Venom 0 to 6* ? without epics

[delicate belfry]

HELLO Technical support, why don’t I get new showroom cars?

[spiral aspen]

I mean the whole video

[vital radish]

how to disable motion blur, don't have options on setting?

[pastel gale]

The new ones aren't added just yet

[spiral aspen]

Don't have such option on Android, just visual quality set to performance

[remote dagger]

@pastel gale There are continually bugs in the game, it happens to us that when you have already started a race or finish it, it closes and it is not only because of the inconvenience it causes, it is that you do not receive anything, you lose the rewards and deposits, event tickets and you lose in multiplayer, they are Looking for a solution? Are they going to reward you for this?

[fair sail]

and how am i supposed to fix that

[spiral pollen]

Playstore does not let me update Asphalt 9 on mobile for some reason

[delicate belfry]

4 new cars were added to the showroom🤔

[pastel gale]

Not yet..

[pastel gale]

Since when is this happening?

Could be a device issue

[delicate belfry]

When do you approximately plan to add them?

[remote dagger]

It is not because my device is new high-end with a good processor, if I had an outdated device I would have already solved it, this type of failure occurred for about a week, but the previous season also happened

[vital radish]

idk man

[plucky drift]

Maybe game is not updated/optimised for your phone and processor yet.

Well let see i hope Gameloft provide us customisable graphics settings feature.
If we all request to them .
Then our request can be fulfilled

[remote dagger]

Snapdragon 888

[plucky drift]

Bruhhh 💀 damn so high end processor
Did you tried to update your game

[remote dagger]

4.4.0k

[arctic quarry]

Insteaf of 2x rewards i get only one

[dark glade]

bruh old chipset

[remote dagger]

I know that there are new processors like the snapdragon 8 gen 3, which is the most powerful there is, but mine is not old and is more than enough to support this version and it is still one of the best processors there is and there is not that much difference in performance improvements

[remote dagger]

Tell me which processor should I have to have an updated one that is the best, MediaTek Dimensity 9200+ which one?

[woven mauve]

I have on my rog phone 6 an overclocked snapdragon 8+ gen1 the 888 is old but normally you can play a9 with it 🤔

My snapdragon on my black shark 3 can run it actual with no problems no idea whats wrong with it

[remote dagger]

I previously had another device that had Kirin 980 Octa Core and even that processor, which is older, is sufficient and does not cause problems

[woven mauve]

Yes that i mean with my snapdragon 865+ in black shark 3 on android 11 works great but other with complete new hardware cant use?🤔

[woven mauve]

Uhmm lol 12 garage 18 members vs 10 garage 18 members are fair 👍

[noble helm]

I can't select vayanne in Elite S.

LVN should change to Vayanne.

[fair sail]

I don't face problems playing other games though
Only happens while playing a9 on Google Play games beta

[dusty dune]

This pairing is meaningless, how could a class A match class S?

[spiral aspen]

update your VGA laptop driver

[uneven shale]

connection issue

[chrome zodiac]

Where is the transfer code on Android

[bold shadow]

@pastel gale
Can u explain this
In race ads
Non quitable

[lyric mirage]

@pastel gale Will skipping a hunt give the same advantage as in regular car hunts in the Ultima RS hunt?

[pastel gale]

we're checking

[finite goblet]

League mixing becomes horrible starting from mid-platinum (1600+). You get a room full of Jesko/Tuatara/Agera/Nevera and finish close to the last. How is that so? A lot of people experience the same during the current MP1.

[dusty dune]

I have already written to customer service and they say that it is normal, how could a class A against a class S?

[finite goblet]

It's somewhat understandable between 1700-1750, but at 1600 it's too much.

[finite goblet]

Same here.

[woven tree]

dont you gave fps drop guys?

[pliant cedar]

Anyone else having sudden crashes after last update? 3rd time today when it freezes and crash in the beginning or in ending of a raid.. OP9 with latest Android

[woven tree]

yes because performance graphics still looks like high graphics

[royal tiger]

Anyone not able to enter their player ID? When I click verify it says your request could not be processed

[wheat coral]

grande el pomberito

[untold barn]

Can't remove my showroom car after expiration @pastel gale

Also sent a message to customer service 3 days ago and haven't received a peep 👍

[dusty dune]

Aquí ando de quejoso🤣

[reef schooner]

why am I not getting the blueprints for the past two days?? Pops an ad and then the app crashes and shows it is synchronizing and after i open the app again all those earned blueprints are lost.

Please give me my earned blueprints.

Player id: a-h5gfhg

@pastel gale

[rich ingot]

@pastel gale my showroom rewards isnt working too well. for the sponza sp1, one of the rewards is 1000 credits. i only get 500

k it changed back to 500 now

thats sad...

anyways, do i get the rest of my credits or....

[subtle sand]

@pastel gale When will we have blue tokens conversion to seasonal tokens pack like in the last season??

[dusk hollow]

Anyone still facing disconnection issues?

[signal swan]

To give you an idea of response times they replied to a ticket of mine yesterday after 9 days. With it now being Christmas I'd expect it might take slightly longer than that. Hope you get it sorted soon 🙂

[novel trellis]

Drive syndicate Relay pack missing

[gleaming root]

Farrrrr

[untold barn]

Thanks for the info!

[vital radish]

my asphalt 9 game i opened with gmail account that account is banned by google how can i protect my account please help me

@pastel gale

[vital radish]

What is this it had happened perviously also

[wicked fiber]

Remove the * on the code

[vital radish]

But it is given there on the message

[wicked fiber]

Remove it, the code will work

[vital radish]

Did it work for you?

[wicked fiber]

FnQzS6oq

[vital radish]

Ok i will try

Oh yes ur right btw thanks 😁

[steel sparrow]

I couldn't leave the club. Ticket number 2732967 in customer care

[vital radish]

my asphalt 9 game i opened with gmail account that account is banned by google how can i protect my account please help me 😭😭😭 @pastel gale

[bold shadow]

Connect to Facebook

[vital radish]

Cannot connect Facebook

[bold shadow]

Why?

[vital radish]

I don't know

[bold shadow]

@vital radish they ban u bcz of YouTube?

[cloud vault]

Ask them to kick you maybe

[remote dagger]

Hey, @pastel gale they can't always give only 1 blueprint, always, 45,000 syndicate coins is a lot so that just that always, it is very unfair how little i gives and it is not fulfilling Drop rate promise, because it promises 20% of blueprints and if only It gives 1 blueprints for every 10 envelopes, this is a scam, it should have given me at least 2 more blueprints for what I paid if what it promises was true

[sleek kelp]

Every single drop has a 20% chance, it doesn’t mean that you’ll get 2 blueprints guaranteed.

[remote dagger]

@sleek kelp I hope that's not the case, but anyway 45000 syndicate coins for 1 single blueprint is a scam

[vital radish]

@bold shadow no i have no YouTube channel

@bold shadow Help me I am very scared if my game account is deleted please help me @pastel gale

[bold shadow]

@vital radish
Why google ban you?
Don't worry contact to in game customer care
They suggest you something?

[vital radish]

@bold shadow I have shifted from OnePlus 9R phone to Realme GT Neo 2 phone, then I tried to change my password from there by logging into google account realme mobile, then it banned my account with suspicious activity warning.

@bold shadow please sir help me 😭😭

[delicate belfry]

When approximately will new cars appear in the showroom?

[mint wigeon]

@pastel gale Why I don't have the test drive event?

@slim flare why I don't have the test drive event?

Pls anybody help me

[fossil sparrow]

@mint wigeonits only for content creators who have active youtube channels

[mint wigeon]

But I have a YT channel

[fossil sparrow]

do you have 1k subscribers?

[mint wigeon]

Nope I haven't

[fossil sparrow]

then you dont likely fit the criteria to apply for the content creator program and get the Test Drive events

[mint wigeon]

Just 19 subscribers 😭

[hasty tundra]

Well this is not fare, i can't use wild cards to make my reventon 3*

[golden cosmos]

You need to unlock the car first

[hasty tundra]

Yes, that's the problem with key cars

[blissful jacinth]

Hi! Is version 4.4.0k from December 4th the latest version? I cannot see events, multiplayer etc but Google Play keeps saying I am up to date

[novel trellis]

You need one more star to reach key easily don't loose your hopes. Let do it

[noble helm]

token pack for ds coin has not been created yet.

[spiral aspen]

Try to clear cache and relaunch, or use VPN to play game

[slate bone]

@spiral aspen I think I'm stuck in a loop
What is this thing man
Literally not happy after seeing such small mistakes from a big franchise

[modest agate]

why my friend cant join my club? my device is ios and my guy are android is there any issues?

[sleek kelp]

Because crossplay doesn’t exists

[modest agate]

ohh yah? so my friend cant join my club?

[spiral aspen]

100% this is a bug, you submit ticket to CC, you might get a reward

[novel trellis]

It's a bug Play manually then you can play better and nothing happened this like again

[frozen kite]

Why am I unable to claim ad rewards after watching ad it just skips and doesn't give me reward or card packs also why there's very very less advert coin multiplier after finishing a stage.

[rapid hamlet]

Stuck in this event, no way to get cards

[bold shadow]

@rapid hamlet
Why you try to make first car(amg) 3star?

[rapid hamlet]

No, I'm trying to unlock diablo

[bold shadow]

@rapid hamlet then how you got 36 extra BPs?

[umbral owl]

Holiday packs are featuring different cars than are on event. I think this was mistake

[bold shadow]

@umbral owl
Where is buy option?

[umbral owl]

In 2nd picture you can see it

[bold shadow]

Ok

[rapid hamlet]

From the event milestone

[worldly blade]

I am too facing the same issue

[bold shadow]

16 extra? @rapid hamlet

[rapid hamlet]

Yes idk how I got it but i didn't spend extra

[bold shadow]

Wait for relay packa

[rapid hamlet]

Yes

[rich ingot]

huh?

[umbral owl]

I new car
No one has it

[rich ingot]

dammnnnn. bro got the original lamborghini

[fringe flare]

If it possible to transfer iOS data to Android

[rich ingot]

try the connect feature

[sleek kelp]

Customer care

[fringe flare]

Ty

[thin idol]

conversation ID 2738020

[sly tartan]

Fix this!
With 1600 rating there's half players from Master League, it's not 1740.. impossible to play. And with those trash rewards, I talk abou cars from the shop, that everyone maxed out many years ago, maked MP uninteresting, useless and unplayable at all.

[marble cedar]

anarcatz has been warned

Reason: Posted an invite

[novel trellis]

Don't fear take hurucan evo Spyder in b class then you can beat the race but one condition play manually not touch drive

[finite goblet]

All the above examples of league mixing gone wrong are no coincidence. Neither it is what's written in the official FAQ. This needs to be changed, because why people should bother grinding for Sian or spend tokens on Agera RS/Battista if they used to reach LL all the time and suddenly they can't?!

[vapid shuttle]

do not know why. the last few seasons. I think multiplayer matchmaking is quite messy. gold meets legend. silver meets platinum... please fix this issue because it is very annoying

[mystic bronze]

@slate bone yes bro I faced it too . Iget over this buy touch drive off before the turns come

@untold barn hey bro I also had these issue .I figured out it .you just Extend it for 1day and complete your stages further. it is compulsory .. increase your progress from 31% to atleast 40/50 % (now after the extended period ends u can delete this event . Any questions please feel free I can explain about this event

[wild storm]

The Exit button shows black screen and doesn't work.

Fix the Exit button.

I've reinstalled the game and every time I tap on Exit button it shows black screen and doesn't Exit from game.

I've to manually clear game from recent apps or go to the home screen. Because Exit button isn't working

[finite goblet]

@pastel gale how the rewards are doubled for the 8th stage of the Battista SE?

[spiral aspen]

what's your device? Firmware?

[wild storm]

Android 14

[spiral aspen]

and device? I recall that only Pixel received the Android 14 now, not sure for other Manufacturer

[wild storm]

Samsung S21

[wild storm]

Almost all Samsung phones has received Android 14 update.

[strong schooner]

@pastel gale I clicked on claim for the holyday gift but nothing hapenned and now its not showing up again.

[tacit moon]

is this legal?

[umbral owl]

@slim flare as much as I understand Codin is on holiday leave. So I am addressing you with a hope I'm correct with my guess.
So I want to purchase this pack but the cars in pack are not the same cars which are featured in event nor store packs too. Is there any way to fix this mistake. Aventador pack should feature Aventador cars.
Thank you and Merry Christmas 🎄

[untold barn]

Thanks for the info and I would try that but it's not an option for me at the moment. As you can see I'm 2 points shy on required rank and have no upgrades available.

[mystic bronze]

Oh ..that too much BPs u need ..in my case just 3 BPS needed for make it 2* ..
Take your time. .and risk only 100 tokens.for I day extend...don't go for packs .

[woven mauve]

Clash are not fair here we can see we cant use an porsche with 2750 rank in d class no porsche car can reach this rank 🤔🙄🤦

[silent cove]

you can pick either car with rank 2750+ or Porsche car... those extra points dont always mean you can match all of them with 1 car

[bold shadow]

Yes, right

[umbral owl]

But it shouldn't be that way
If there's no way collect all possible points then there's probably some miscalculation.
I think it's worth to be taken care of

[bright oyster]

Not getting Redeemed Rewards + treasure hunt rewards after claiming them. either its Doesn't shows or something else i dont know. fix this bug asap

[mighty rain]

why can't I link to the Google account

[woven mauve]

Wtf please ed91 please show my pinned vid you cant select in d class an porsche with 2750+ rank what you not understand?

The idea to limit the points is completly useless and make the feature not great

[fossil edge]

Whem will be the sindycate relay packs?

[hexed crane]

Hi, did you manage to delete the event? I have the same problem.

[untold barn]

No it still won't let me.

[sullen compass]

Hello I have Christmas gift reward issues when I entered A9 I got the ad that I had the Christmas gift and when I clicked on it, I received nothing. I thought I had to wait a few minutes but time passed and I didn't receive anything, after that I decided to check in for you to see if I had it, but I got nothing.

[pearl nebula]

Yeah, I had the same thing happen to me a couple hours ago
Received nothing up till now

[marble cedar]

kacper7919 has been warned

Reason: Posted an invite

[eager jasper]

Hello I want to know why I can't connect social media like google.i am using Samsung s23ultra

[worldly blade]

The drive syndicate event is unplayable for me. Becoz I haven't unlocked Diablo GT. And it won't allow me to move forward without it. There is so pinned missions left. And there are still no relay packs

[empty mist]

You started playing the wrong way 2 star diablo minimum and 2 star reventon maximum depend on luck and all these cars started from 0bps

[rare kayak]

@sullen compass I have the same problem

[worldly blade]

Its my first time playing DS. I didn't know about these stupid restrictions

[remote dagger]

@pastel gale This reward should not be at the end, if the Agera RS event ends in 10 days, this reward cannot be reached before 10 days and it would be useful if it were advanced because many players max out the car at 6 stars to get all the rewards of the event before it ends and when you reach the end it will not be a good reward, it will only be exchange coins that are the least valuable in the game, I don't know why they do these things on purpose, give the rewards when they are useful since we have bought a pass that be useful, that some of us are aware of these types of things that happen on many occasions

[rotund geyser]

Gameloft should hire you, absolutely well said. I buy legend pass every time and Gameloft should implement what you posted there dude. Nice. Should be implement what your thoughts

[marble cedar]

a9legend.nashville has been warned

Reason: Bad word usage

[rotund geyser]

I got warned for words because it is ridiculous and frustrating enough to start rioting and setting structure fires and loot. Hard not too use worse words that start F💀

I'm joking but it's still ridiculous so it's hard not too use foul language on the topic. My blood pressure is higher I'll probably accidentally warned agsin... Im swearing like a sailor & I bet many are as well GL c'mon man lol

[sand bluff]

Can the gold coin shop blueprints be updated? They are all old car blueprints.

[distant gyro]

I do I login in pc from my Android account

[neon hound]

Emira 16 stage require max emira ro get emira bps

[worn harbor]

Classic ghost MP.
no rewards received.
nothing increased.

nothing. zilch.

[lost dune]

Same thing happened to means last time too. I didn't receive the mp rewards

[fluid saddle]

I purchased season pass at around 9 am morning but still didn't get season pass in game ...

[obsidian cedar]

Anyone can help me in this?

[vital radish]

The issues that didnt get fix since the update:
1- not being able to remove the car from showroom
2- can't receive rewards from mp when the season ends.

[outer pagoda]

Same

[outer grotto]

me too😭

[bold shadow]

Everyone received rewards
There is only visual glitch

You all got ur rewards
Don't discuss this again in this

Useless kids

[wheat glen]

I noticed when claiming my reward at the end of a multiplayer season it shows the rewards I would be getting and then when I hit the CLAIM button the game proceeds not to give me my rewards

[left oak]

Any idea to complete this requirement without a Norway track in both multiplayer?

[orchid jacinth]

Lost my league packs 😭

[blissful dust]

kacper7919 was softbanned. | No reason given.

[marble cedar]

Dummy#0000 has been banned

Reason: nsfw invite

[noble helm]

Norway does not appear in the MP. But it is in the LP mission.

[hollow swan]

I have got the Aston Martin V12 SPEEDSTER on the completion reward of the stage 5 of RENAULT desir showroom events, but still I can't see the event the the events list

[hollow swan]

Same

[vital radish]

this wasn't necessary at all

bro thinks he's did something useful

[desert ridge]

What's up with a game that doesn't give you tracks to practise? A9 should have an option to practise solo on any track with any car, it just makes the game much more enjoyable. Also the holding back of epics and BPs, and selling money packs for the cars, creeping in slowly but surely at the store under various suspicious groupings. Disappointing attitude towards its players.

[sleek kelp]

It’s not available yet

[odd crest]

Daily events token refill ads were not working for me for past 9+hrs,
Pls solve it
My I'd : a-9e54819

[odd crest]

I too face same issue

[crystal solstice]

https://www.reddit.com/r/Asphalt9/s/ae1s68xR9g

How to get the Norway MP race

[pliant cedar]

MP rewards missing

[crystal solstice]

@pastel gale Norway MP challenge

[barren pelican]

Since latest update, my game is running crazy sometimes. This bug here occurs very often and usually leads to game crash after a few moments.

Speed, names etc. all bugged in a crazy way, sometimes whole screen is flickering. I cleared cache first, then uninstalled game, rebooted my device, tried with / without game booster .

If you reply to this, please tag me or reply to my message. Thank you

[outer pagoda]

That is laferrari aperta

[vital radish]

Does anyone know when the relay pack will come to the DS8?

[umbral owl]

Same here
Played MP almost 100 races non of them were Norway
I'm not even talking about winning any

[umbral owl]

I see screenshots of relay packs being promised
But I won't be sure until I see them in store IRL

[vital radish]

I think it will be fixed

[stray axle]

How to synchronization the android asphalt with windows steam version?

[finite goblet]

Everytime CM is on holiday, something weird happens with no answer from the team.

[strong schooner]

U can't. What you can do is transfer your progress from your platform to another but they will only do it once.
Yet crossplay in under development, so soon™ you should be able to do it any time you want.
A alternative is to play on a emulator if your pc can handle it.

[stray axle]

Thank you. T
You rally helped me

[mint wigeon]

I have the same issue

[remote hazel]

Okay?

[sleek kelp]

that smells files corrupted (or maybe not)

[remote hazel]

Actually, you're right, my phone had many errors when turning on

[cyan ridge]

No Norway race on MP since yesterday, after many trys I didn't see it. And what about winning it 3 times if it comes ?

[vital radish]

Hey @pastel gale This fair 🤨

[agile heath]

Can't receive multiplayer rewards when season ends. Pls fix it

[left oak]

🤦‍♂️

[wispy shale]

How did that happen

[vital radish]

account can't connect

[sleek kelp]

You got them. There’s no visual cue tho #🔥・hot-topics message

[covert solstice]

my game is so legging when I go to take free pack

[mortal bronze]

After soooooo many years and many updates, this game is still lagging as hell. Instead of you guys to focus on bugs issues on some of the android platforms but no, always focus on bringing new cars which many players can't unlock. Anytime i open the game and go to shop, the game can freeze over 2 minutes. Mps also lags as hell. I'm using tecno spark 8 but this game makes my phone looks useless. Reported this issue several times but you guys are not even trying to fix anything. Focus on fixing bugs issues on some platforms rather than introducing new cars we can't afford

[fringe flare]

Didnt respond

[inner tiger]

Thank you Gameloft for solving the problem of putting my device on the incompatible list, now it works great

[plucky tinsel]

Hey i need two blueprints of Lamborghini diablo gt but im out of driver syndicate coins how can i get that Lambo do i have to pay money?

[left oak]

With wild card

[plucky tinsel]

Oh thank you

[tired temple]

I have a quetion bugging me, IF I accidentaly merge my account with the account that comes when installing the game , will i lost all the progress ?

[pastel kelp]

there are some lags in shopmarket, especially in the part with free pack

[marble cedar]

.antonio31 has been warned

Reason: Posted an invite

[weary wharf]

When they will fixed mp visual claim bug? This so annoying

It feels useless playing MP because we don't know what rewards we will receive

[marble cedar]

.antonio31 has been warned

Reason: Posted an invite

[desert ridge]

I also made same at CC. When it's required for this week's missions but they won't give, I tell them as usual they're so good at con and scam.

Also the crashes during play, you'll lose MP rank, you'll lose tickets when you do car hunt, SE and other events. It's a fecking bug and they are responsible for wasting our time and resources.

[golden cosmos]

noticing some serious stability issues on games in the last few days, incredible lag ( network is okay ) and game terminates abruptly. Many team mates from our club has reported this.

[vital radish]

can't login

[noble helm]

The Starway Pack should also have the Season Token Pack on the right.

[bold shadow]

I have an issue my starway trick not working

[lofty solar]

They patched it

[bold shadow]

Yeah

[fierce birch]

The loading screens for all of the starway races have a big fat jaguar xj220 on them

[vital radish]

My Google player ID isn't getting connected with the game only my FB ID is connected.

[marble cedar]

rakesh_13 has been warned

Reason: Posted an invite

[quasi ingot]

When will get a fix for "starway packs with seasonal token"?

[fringe pier]

Hi everyone

My game isn't showing speedtail starway

What should I do

[quasi ingot]

Your speedtail is 5 stars already?

[fringe pier]

85 bps, not unlocked

[quasi ingot]

You need to unlock for seeing event since they patched starway glitch. But wait for other answers too since im not %100 sure

[fringe pier]

If I unlock it, then it will be difficult for me to make it max

[sleek kelp]

Yeah but they patched the method so you don’t have options

[fringe pier]

😭😭😭

[narrow owl]

I played a whole lotta races but didn’t get any rep points, it said 55+ plus but it didn’t get added in the club members rep points list

[quasi ingot]

They were prolly showroom runs. You need to play a normal run and they will added to your rep count

[cobalt sundial]

What does asphalt need from me? I don't have a car to unlock or Stars up

A-Class It is believed that there is something you can do with the car, but there is nothing to improve there!

(translated from Russian into English using Google Translate :>)

[marble cedar]

xpshoto has been warned

Reason: Posted an invite

[marble cedar]

yarik0123 has been warned

Reason: Posted an invite

[cold shell]

it is not an issue rather than a question

it is possible to transfer my account progress from Android to PC? or vise versa?

[sleek kelp]

Customer Care, or you can wait for Gameloft ID next year

[cold shell]

Gameloft ID? is it going to be cross platforms?

[sleek kelp]

Idk about crossplay but cross save will be possible

https://gmlft.co/A9-RoadmapDecember-ArticleSNS

[cold shell]

i think it is better to wait

[lyric cloud]

Why I can't remove the showroom 😞

[ruby arch]

You actually received the rewards but it doesn't show what you got.
You can tell it by claiming the credit reward on MP2.

[outer grotto]

me too 😭

[unkempt ermine]

@slim flare No drop of victor from morning what is happening

[oak crypt]

Bro

This has been an unfortunate turn of events

@stone finch why

@stone finch well I don't agree

[stone finch]

Stop or y'will be timeout

[oak crypt]

I will take this up with my lawyer and see you in court!

Imagine

[blissful abyss]

mee warn me pls

@marble cedar piss me off

[distant gulch]

There are ads that do not give rewards after it is so annoying.

[marble cedar]

yarik0123 has been warned

Reason: Posted an invite

[sick mantle]

2 starway packs?

[stuck schooner]

i think i'm supposed to get a blueprint, not 2 packs

i restarted the game and the reward just turned back into 2 packs? lmao

[cold shell]

I had this issue for a while
After a particular update the game graphics became lower even tho it is set to quality
The game became pixelated and a lot laggier

[bold shadow]

Yes it's a visual glitch
After restart it change to packs.
You got bps only first time In showroom event
If you select second time then it give you pack

[blazing cape]

GOD DAMN

[marble cedar]

rakesh_13 has been warned

Reason: Posted an invite

[swift gulch]

I didnt get speedtail event 😕

[vital radish]

May be you have maxed it

[swift gulch]

Naah it's 4 ⭐

[sleek kelp]

Star it up

[swift gulch]

My speedtail is like this, I want to max it..

[sleek kelp]

The method got patched. It only works if you star up the car.

[swift gulch]

😭 but some of my friends maxed the car this way

[sleek kelp]

Welp, that’s unfortunate

[lofty solar]

payment doesn't work on data, my data a more reliable connection, but cant see most apacks and buy any offers if i do see them

[modern ether]

Hello!
the club's functions have stopped working in our club, namely, the administration or the club leader cannot kick players or accept a new player, no one can leave the club, register for a clash battle, because of this we missed the round, and most likely we will also miss the next round due to a breakdown of the club's functions, the garage level Club 0, we can't take club awards in special events. All club members have a server error (1).
club tag: #a8829
platform : android

[north jacinth]

Game is getting more laggy these days , pls look into optimization for lower end devices ☹️

[minor oyster]

I am stuck, i don't have the cars, the cars i have are not ranked enough

[novel trellis]

Mp1 not work

[distant gulch]

Unskippable ads are so annoying. I mean, I basically watch ads for items.

I havent bought anything with real money so I have to deal with these ads without any exit button or anything. Its just there and I have to close the game just to get to the main menu and play. Its so frustrating.

[dark glade]

noob, just grind

[dark glade]

Mine also lags, because GL Trash doesn't want to optimize all devices

[novel trellis]

Dude increase your garage level first. It's not a issue

[marble cedar]

guust3524 has been warned

Reason: Spam

[remote dagger]

@slim flare Merry Christmas and Happy New Year 2024 to all of Asphalt 9, I hope that this new year brings us joy, happiness, better rewards, a cleaner game without hackers and without bugs, changes are made that improve the game and focus more on veteran players who need better new car events of the best S class cars and new garage levels and a fairer multiplayer that does not mix cars of different classes in the same race, health and luck

[random needle]

Server dead internet is fine

[sleek shale]

Same problem all this day

[random needle]

Oops new year , but still same bugs everyday

[vital radish]

Any idea why can't show ads

[scenic latch]

I could have got a locked car bp same me too haven't watch any ads after todays re set 🙁😔

VicotorHunt got stuck at this crutial moment 😣

[rocky fossil]

Looking for customer care for "Iron Blade". All known communications I've found are shut down, I'm reaching out to find some sort of way to report bugs

[scenic latch]

See @strong schooner I already posted here not any kinda adds are coming 🥲

[strong schooner]

@scenic latch @vital radish If you are having ad issues resetting/deletting the game app date might solve it. Be sure to have your account linked with google or facebook because the game will ask you to login again.

[vital radish]

Us bro

[burnt sage]

Play daily events as much as you can

You Will progress faster

[vital radish]

Already done bro but not working 🥲

[scenic latch]

Is that legal??@strong schooner bruh?? 😲

[strong schooner]

Ahm?

[granite talon]

Already tried clearing app data and logging in with Google.. No ads still. @strong schooner

[strong schooner]

Is it just on tickets or everywhere? Like car refuel, DS hazard, ad packs and showroom.

[granite talon]

Everywhere @strong schooner

[strong schooner]

It could be a problem with your internet. Like a firewall, adblocker, router, ISP filter....
Have you tried using a VPN?

[granite talon]

Why then would the same thing be happening at the same time to other players? Are you with the asphalt team?

[strong schooner]

Idk. I'm just trying to help...

[granite talon]

Thanks bro, but the Internet is fine, haven't tried the vpn though.. but that was never necessary before.

[strong schooner]

well. if its a problem with the ISP it would affect everyone that uses the same one. A VPN would be a work around that problem.

[bleak sandal]

I have the same problem after clear data , changes the language or VPN not working 😕

[strong schooner]

There is only 2 things left I could think of to investigate it further.
Try your account on a different device and see you get ads there (If you don't have another phone you can use pc via emulation).
Make a new/second account and see if that account can watch ads.

[scenic latch]

See @strong schooner bro I send all kinda possible ads u can see in a9. But none are showing up🥲

[scenic latch]

Btw watching ads is the most important part where we r getting free rewards refill. And just imagine how and f2p will feels in the 1st day of 2024. Gl also not responding. .

[strong schooner]

I'm a plankton spender so not that much different from a f2p and I know that this game without ads is unplayable.

[dusk cedar]

I Need 32bit Devices Back

[strong schooner]

I would not get my hopes up. This most certainly is NOT going to happen.

[whole fiber]

Will they add motion blur to android? Wouldn't that improve performance?

[strong schooner]

idk and it wouldn't improve performance. On contrary it would have a tine negative impact on performance since its one more graphic effects to process.

[whole fiber]

Game still needs more optimization, goes well and suddenly starts to lag at certain areas at certain tracks

[quasi ingot]

Pls fix seasonal token starway pack. Waiting for this impatiently..

[south acorn]

Not able to watch ads for anything

[solar coral]

@pastel gale I made a wrong purchase how can i be assisted

[lofty solar]

Tryna buy anything is pain

[cinder rapids]

Ad not Available from 5 Hours Ago
I Think this problem only in India

My all indian friends facing Same problem

[modern ether]

Hello!
the club's functions have stopped working in our club, namely, the administration or the club leader cannot kick players or accept a new player, no one can leave the club, register for a clash battle, because of this we missed the round, and most likely we will also miss the next round due to a breakdown of the club's functions, the garage level Club 0, we can't take club awards in special events. All club members have a server error (1).
club tag: #a8829
platform : android

[granite talon]

Happening to me in Bangladesh, although not happening to my club members.. Does trying vpn help?

[cinder rapids]

Vpn not working

[twin meteor]

It happened about few times and takes my fuel

[marble cedar]

elevataadd has been warned

Reason: Posted an invite

[harsh comet]

I have the same problem with the ads.. not showing anywhere. Please help

[marble cedar]

elevataadd has been warned

Reason: Posted an invite

[random needle]

Same thing as yesterday didn't solve , started to show this again

[marble cedar]

sansuku has been warned

Reason: Posted an invite

[obsidian surge]

No ads are appearing for me or my teammate since yesterday

[bleak sandal]

Just uninstall and install Asphalt 9 again and don't do clear data anymore .

[obsidian surge]

It's no use, I've already done that

[bleak sandal]

But I do that just an hour ago and I can see ads again .

[obsidian surge]

I've tested it on other accounts and it's the same.

[covert quarry]

I went to watch it to do the 3 pack daily mission and it didn't work

[cinder rapids]

Any type of advertising is unavailable since yesterday

[granite talon]

No ads available (anywhere) since yesterday, no replies from customer care either.. @pastel gale @slim flare @sturdy grail

[scenic latch]

None of the types of ads are available. What the hell is going on since yesterday ( new year!!!. Gl pls repond us!! 🙏🏻😭😭😔

[scenic latch]

Got stuck at victor hunt😭

[nova topaz]

@pastel gale Full nonsense, such a poor game after the update:

[winged leaf]

Maybe the only game where we want ads to be shown😂

[granite talon]

Only in the form of a "choice"..

[lost cove]

Got stuck in a loop trying to use a ramp

[calm zinc]

I just used google play payment to purchase.But I cannot receive the package.

I donot know who can help me.

[harsh comet]

Ads still not available.. so boring 🤬🤬

[willow ibex]

I can't refuel the tickets, I can't refuel the cars, I can't get the advertising rewards for 2 days.

[remote dagger]

@pastel gale I think this Festive Sparks season, since there haven't been many interesting new car packs, I have a lot of season tokens that I haven't been able to use because there aren't any car packs that need blueprints and there haven't been any epic parts packs either. I think it would have been a success if they had added envelopes to buy with season tokens for these cars Bugatti Bolide, Koenigsegg CC850, Koenigsegg Gemera, Deus Vayanne, Bugatti La Voiture Noire, Bugatti Ciento Dieci, Saleem S Twin turbo, since they are going to eliminate this in-game currency and it would have been good for us to spend it on these cars that we need blueprints or get the key, if you can still do it I would be grateful there are still 17 hours left until this season ends

[pliant cedar]

Doesn't load text correctly.. weird.. And have been crashing a lot more than used to after last update. Usually crash happens just after a race is done

[crude pilot]

ads not loading on Android platform!

[covert quarry]

Meanwhile they are posting that there is code on Amazon

[proven summit]

That's right. Game started to crash in random places few times per day

[forest coyote]

My cars don't want to be full of gas and I've been waiting since 7pm for them to be full and when I go to see if they're full and nothing

[spiral aspen]

wow, this is not a google play store?

[sullen compass]

I try everything to fix the ad issues but nothing works

[harsh comet]

It's already 3 days but nobody from customer care answer..

[granite talon]

No ads still.. Thanks for the low blow..

[covert quarry]

It is important to publicize the prime

[bold shadow]

Try other cars

[nova topaz]

Inki ma ka bhosda chal raha game m update ke bad hi randi rona hota h game m 💩💩🤬🤬

[cinder rapids]

Ads unavailable since 1 January it's A Worst new Year Gift ,Take You Gift
I Can't Progress in car Hunt without ads

[cinder rapids]

You must be Have 0 Fuel For refill Your cars

[cinder rapids]

So our ads are permanently disabled, it's a bad decision because ads = Gameloft's revenue.

[plain needle]

Maybe they want better sources of revenue e.g. tokens/bundles

[cinder rapids]

But F2P player prefer Ads

[plain needle]

Yea me too

I maxed my victor in its hunt on April

All 267 bps in 1 go

💀

[chilly fiber]

bro, even if we watch 10000 hours ad, gameloft think not make profit for them

[plain needle]

But what about car refill ads tho💀

Rip multiplayer tho

[cinder rapids]

If ads Not Available in a week i Will Shift to any Battle Royale Game these Game Is Not Pay to Win Like Asphalt

[plain needle]

Its not pay2win anymore, it has shifted to pay2play

How anybody's supposed to play if there are no ads to refill cars

[coarse sun]

There is an error for the Aston Martin Speedster 's Showroom event which is supposed to appear after completing the whole Showroom event of Renault DeZir.
This needs to be fixed.

[scenic latch]

And this time we all f2p's are facing now

[marble cedar]

rajantata has been warned

Reason: Bad word usage

[bold shadow]

@coarse sun
In next update
Codn already talked about yhat

[coarse sun]

Ok, thanks

[scenic latch]

Guys clash store showing refreshed but the stock limits not showing same for all car. And are we have to waste extra clash tokens / coins for those!!! 😡😠😵

[willow storm]

I need a club

[plain needle]

You asked in the wrong section buddy

[unreal arch]

why tf the game, since last update, is crashing like hell on my s21... damn it, before loading the race it freezes for a microsecond and then crashes... In the past this only resulted in annoying lag at the start, now it's even worse

[whole fiber]

for example, even with low quality (performance option), game lags A LOT when you go near Eiffel Tower at Paris, atleast in my case

[marble cairn]

Guys anyone knows why no ads can be played anymore? Not on this device or another device, not with this account or a brand new account...

[brittle willow]

My clash store for agera rs didn't refresh this week. Please look into it thanks

[marble cairn]

What do you mean by bug ads?

[coarse sun]

Same issue with one of my devices

[empty geyser]

I had the same problem. Turns out I had over 1 gb in the A9 data so I cleaned it.
Worked for me

Sorry, still no ads

[marble cairn]

Does anyone still get ads?

[plain needle]

No

[granite talon]

Some people are getting adds in my club... But you didn't get any ads even from a new account.. so it can't be anything related to your account.. So what the hell is going on

[unreal arch]

I'll try to re-install this cr*p later, maybe it fixes. Thanks.

[marble cairn]

Tried on 2 other phones, brand new accounts, different IP addresses. Tried to play ads in the store for various cars like P1 or neon.... No luck...

[scenic latch]

This is what the got to say after already all f2p all suffered 😩🤬😫

[finite goblet]

Please check your track randomizer before pushing location based season missions, cause I had Nevada the most today. So it didn't look random at all.
Also, Berlinetta drop is horribly low. Only got 5 besides guaranteed.

[cinder rapids]

You Should Continue conversation with support

[desert ridge]

Hey GL, what's up with all the lag and crashing at start of races? Also what's up with the app, I have to force stop the app everytime I get out of the game.
It's very annoying.

[desert ridge]

A new year and we have to grind for another useless car that gathers dust in the garage. The drops rates are cruel.
If GL finally treats us nice, there might be thunder and lightning all day and tsunamis hitting every shore. This game is getting worse and greedy GL is sneaking every possible way to sell their money packs for every damned car. Disgusting enough to quit the game.

[boreal shadow]

I've tried changing networks and even uninstalled and reinstalled the game but Daily Events thumbnails still don't load even store packs

[marble cedar]

driver1002 has been warned

Reason: Bad word usage

[chilly fiber]

What do you all expect from Gameloft? a compensation for advertising problems? it's better this way than them banning us, im out this game, fvk gl☺🤡🤡

[marble cedar]

zzz1zzz2zzz3 has been warned

Reason: Mass mention

[sleek kelp]

Just a fix lmao, but most of them are out of office because holidays

[frigid plover]

No work, still no ads, its been 4 days playing mp, showroom without ads

[scenic latch]

@chilly fiber if you can't control your anger towards gl try giving these kind of gifs. Bots can't understand these kind gifs😂🤣

[ruby arch]

Why are there no more triple ad bonuses on multiplayer when you are 1st, 2nd and 3rd?

[marsh mauve]

@empty geyser

[cinder rapids]

.

[marble cairn]

Once upon a time there were decent games. And then came gl 😂🤣

[vital radish]

I play 12 macth car hunt berlinetta
I got only 2 bp
I buy daily event pass
And legend pass
Id: a-fd07g2

Please sir slove this problem

[marble cairn]

They will: next 12 races you'll get 1 BP 😂🤣

[cinder rapids]

Play more sometime Drop Rate More Worst than usual

For Ad Regarding Problem They are Working on It as per Reply

[marble cairn]

Yup, the issue will diligently be fixed in 2025 😂🤣

[green imp]

What about car hunts we missed due to this issue?!

[plain needle]

They replied the same after I mailed them

[marble cairn]

Oh for the hunts we'll be compensated with some overpriced BP and credit bundles 😂🤣

[cinder rapids]

it's Not Support team it's A Copy Paste Worker

[plain needle]

Coffee pasta

[marble cairn]

Create a vacuum of resources so people get desperate and angry so they desperately buy anything taking them out of the shortage. Or... Buy nothing anymore, play no ads anymore... They starve us, let's make them starve too 😂🤣

[cinder rapids]

Waiting For a valid Answer

[plain needle]

Asking them these won't squeeze the juice out of them

They've got complete monopoly among racing games for sure

[lofty solar]

purchasing anything is a total pain

[marble cairn]

Then don't, I stopped too

But guys... Let's go to play store and give them a well deserved 5 stars rating: now A9 is probably the only racing game completely ad free out there! 😂🤣

[chilly fiber]

gl will fix this bug after ultima rs event ended, then car hunt for next D
umb class car😂

[marble cairn]

Only if that hunt is in 2025 🤣😂

Gl is doing great anyways: I've rarely witnessed such competence and professionalism in a company 🤣😂

[sturdy canyon]

I'm facing some problem regarding ads

when i complete a race , i play ads then after ads the screen goes blank
i have to restart the game
in car hunt the same thing happened so many times after restarting i can't get those car hunt packs
I'm already a free player and the are doing this
such a waste of tickets 😔😔

[marble cairn]

I was having exactly the same problem so I contacted the support experts for assistance. Their knowledge and professionalism were amazing, they recommended me to update WebView and reinstall the game and so I did. Due to their precious advice and thorough knowledge and skills, now I can see no ads at all, like many others 🤣😂

[sturdy canyon]

this is really bad
ads are the only good option to refill tickets and earn credit
but newbie Gameloft messed it up😔😔

[agile heath]

We need a re-run for the Aston Martin Victor car hunt. Drop rates were really terrible

[marble cairn]

Seems the only thing they do well: messing up 🤣😂

[marble cairn]

We need a rerun for A9 development, maybe second attempt gets something decent on the market 🤣😂

[left maple]

DEVEL 16 progress to "Mars hit Earth" is there any more affordable package, about the Ravento

Progress is too fast in front of the very affordable gift package did not buy, a little regret, alas

[scenic latch]

Finally ads are back 😭😭❤

[chilly fiber]

wow gameloft🥶🥶😭 i really appreciate that,

so your mean free berlineta for everyone😭

[scenic latch]

Thank you gameloft❤😭

[soft topaz]

GameLoft support replied after 3½ days☹️ I do see ads are working again

[marble cairn]

At least you got a response mate. I'm still on the wait list, I didn't smile large enough to the cashier probably 🤣😂

[soft topaz]

No explanation of why ads were disabled. Waiting on GameLoft investigation 😵‍💫
But ads are working again.

[untold barn]

My issue was resolved yesterday however I sent a ticket in 3 weeks ago and still haven't received a response! Awesome customer service 🤮

[granite talon]

Ads were not working, but now it is working for you guys? Did you guys do anything in particular? I still don't have any ads...
@untold barn @soft topaz

[soft topaz]

No. Everything I tried failed. Clear storage & cache. Un-install & re-install Asphalt 9. Reset Google Ads ID, delete Google Ads ID. All failed.

[untold barn]

No ad issue for me.... my issue was I couldn't remove my car from showroom after expiration

[orchid patio]

Ad issue gone after contacting Gameloft support

[granite talon]

Been contacting everyday since the ad issue started on 1st Jan. Only received the bot replies....

When did it get fixed for you? (shouldn't it be fixed for everyone if it got fixed for you)

[orchid patio]

Yesterday I don't receive ads. After contacting Gameloft support website page (not in game support option) ads are back to normal.

[delicate blade]

@pastel gale ... I suggest that you eliminate the notification of the accumulation of exchange coins, and set it in view along with the other currencies, so we will have the game with the cleanest interface, While season tokens will be discontinued, when they return to the game, everything will look better and more detailed 👁️🚩

[sleek kelp]

The notification of TC already appeared in the Asphalt Board to be voted, but it didn’t appear in the final in-game survey since it was one of the least voted, dunno if they’ll do something similar in the future

[delicate blade]

That does not determine whether a change is necessary or not 🙂🚩

[delicate blade]

Maybe that was to change or delete the notification that took up the entire screen 🙂🚩

[wild glade]

Hey can any1 tell me redeem code valid till today pls

[minor comet]

Asphalt not logging in for me

[vital radish]

@wanton tapir game stuck in log in
I uninstalled the game for ads issue?

[grave bluff]

Ads are not showing after I finish a race (im in 15% career completion)

[sleek shale]

Puritalia Berlinetta shows a 348.6 km/h top speed in my garage but in game it goes up to 346 km/h max

[marble cedar]

dmps35th has been warned

Reason: Spam

[granite talon]

Has it worked since? The login & the ads?

[vital radish]

What i can't understand

[thick ore]

You may have issues with ads because maybe they blocked your advertising ID.Go to your setting>Click on Google>Click On Ads>Delete your current advertising Id<Get a new by clicking on that option.After this you may get ads again in sometime(took me around 12 hrs)

[granite talon]

Are you able to login now? Or is it still stuck?

[drowsy arch]

Stage 21 Required Sian FKP37 6 star .why need for Sian bps.
This rewards are not suitable.
Meaningless

[south flax]

What the heck just happened?!

[sly tartan]

FIX THIS!!!
Don't mix Master League with others 🤦‍♂️

[hollow pike]

@granite talon are you able to see ads now?

Because am facing the same issue since 1 months.

[lofty solar]

935 goofy ahh physics

[lyric hedge]

Why do I need 4 stars? there used to be 3

[golden cosmos]

which hazard lvl is this??

Are u not clicking Hazard lvl 1?

[marsh mauve]

Issues Club Fury

[lyric hedge]

no, I just want to win the car key, but I'm afraid I need to have it at 4 stars to unlock it

[golden cosmos]

no, only 3* is needed for car key. Just do Hazard lvl 1 race and u are good to go

[lyric hedge]

ok, I'll try, but If I can't unlock it I'll let you know :c

[golden cosmos]

or hazard lvl2, aim for higher hazard always

[red kelp]

anyone knows how to transfer progress to ios?

[sleek kelp]

Customer Care, or you can wait for Gameloft ID (coming this year, specific date TBA)

[red kelp]

i’ve tried to contact them

but no response back

[pure monolith]

It's happening with many cars everywhere. This gotta be a bug. Fix this. @pastel gale

[unreal wing]

The game closes unexpectedly and I lose tickets

[fallen atlas]

Hi, I bought daily pass but app shows transaction fail yet it charges my wallet. Should I wait for the refund before buy another pass

[faint plume]

This is happening regularly 2 times a Day GL do something 😭😭

[vital radish]

Are u turn on 60 fps?

[vital radish]

Why the showroom is not available?

[wise oracle]

conversation id 2766096
player id a-3452216
Since December 17, 2023 I can't log into the game, my account is not connected please help me

[fiery violet]

Not sure if it's an android issue, but some places like this needs attention from the game devs to avoid respawning on wrong places.. Keeps looping and I have to restart the game in such cases..

[torpid ether]

Ever happened with me , infinity barrels 🤣🤣

[marble cedar]

ruby2616 has been warned

Reason: Posted an invite

[bitter barn]

turn td off and turn right, simple

[desert ridge]

Game crashes during start of races. It's been a few weeks of this. Happening twice or more daily. When are they going to do something?

[spiral aspen]

this is not wrong place 😄

[sand bluff]

The problem of not returning fuel and tickets when watching ads has been fixed for a long time.

[cedar quartz]

Your English skill need improvement

[high halo]

They banned you from sending requests to FURY. Stop being fake Fury.

[muted bluff]

Channel name is Android-issues, not brain-issues

[vestal walrus]

@pastel gale even after talking to a gameloft cc agent for like 3 weeks, i still didn't receive compensation, they just kept on saying "the issue is fixed please update your game" and they closed the ticket after

[pastel gale]

what is your player id?

[vestal walrus]

a-9106c6f