#🤖・android-issues
1 messages · Page 5 of 1
Are you still experiencing these issues?
Let me check
Now its opening smoothly
I guess I can't play gp properly anymore ... 
We're waiting for an update on this issue
I have same issues stable wifi but game are to unstable i loss many mp races and in gp i have same issue i hope gl fix this quickly and i wait now for years for 120 fps option when i can play stable with my asus rog phone 6?
@pastel gale is this normal that i unlocked a ferarri?
So there are the same one as the Ferarri?
I mean you unlocked an Aston Martin Vulcan
there's many Ferraris
some easier to get than others
Ahh, i see, thanks for info
1st vid: internet is fine
also 5.5 mbps
WHY got network status pop up in a9
2nd pic: I restarted device and doesn't work a9
Country: Japan
Device: Redmi Note 9
@pastel gale
What happens if you wait 1-2 min with the sync pop up
does it never go away?
@pastel gale that happens to me every day and my wifi is very good on the second pic every time I go on the game 3 time so fare
Try with a different phone
Whenever i am facing same issue , i use vpn and proplem get solved
Seriously..this now... another transaction in daily events...does the GL become such poor that it's...adding everywhere , this pass , that pass, bla bla bla.... 😅.
Such a shame . I think Free thing is not in this game anymore
they want to motivate us to finish the game
Daily event bonus pass showing just 11 days
they motivate us to spend real life money on this type of garbage...
Hello, will this refresh daily or weekly?
Daily
with this move, Gameloft has already completely screwed up this game. it's just about paying to have a good time. I will not participate in that. and the fools who will buy it.
Ok thanks
They have put money thing every where ... Battle pass- not just one 2 types of , Multiplayer ( spend money to get good stuff or else F of...now daily events too 😅...in future they might put in seasonal too...one to open this event then but this pass 🤣.
Such a Shame that this game become from what to what.
you have it cheaper than me 😂😂
@vital radish English please
Can't play hunt when only 1 ticket is available
Same happened to me as well
Where is the event of these cars?
Platform : Android
Reason: race in progress pop-up message
It was delayed
Working on it
jj there are 4 versions. 1x for 11 days for 2 different prices and 1x for 14 days also with 2 different prices.
@vital radish
11 day
Just fix this before next gp please... this is getting really frustrating...
What type of ranking system is this 🤣...even DS automobiles postion is higher then me..and when i choose that car then ( how hard I try Its garantee to place last )
Seriously 😒😑
Which track ( Industrial revolution/ moat finale / ) ?
I don't remember now... 😅..skip it
Been dealing with some game crashes during multiplayer races, has anyone noticed an increased probability of crashes in the last 1-2 days?
I am facing some sudden lags and after that a msg saying " you have a poor connection"
Game get freez a bit before that msg appears and obviously opponent cross me during that duration
Yes , you are right.
I have also been facing lagging problem during multiplayer and mainly in oshaka
Hi i just started a TouchDrive tutorial race to test my brand new controller,and this happened
Automatic language change,but why?
1st pic: auto language change, 2nd pic: reset to default
My game is stuck at the loading screen and will give me a connection error (2-0-0-0-408). I have had this issue since yesterday evening. It is the same for pc. I uninstalled and reinstalled the game, but it's the same. My internet might be the problem
Turns out it was my wifi, i restarted the router and A9 is working
great news!
does the issue persist after a restart?
@pastel gale
In Multiplayer game is lagging sometimes . Maximum time it occurs in oshaka.
Due to this reason I got -40 in rank in two continuous matches and can't go to leagend league.
As my garage level is 12 and highest rank car in my garage is auston Martin Vantage (rank-3723).
So solve this lagging problem as soon as possible.
I haven't tried it, but I'll check it
Controller is only worth it if you're on manual, so don't try td on controller anyway. Also I think default instructions are in English...
Just network speed, Osaka have many items on ground,like Buenos Aires
manual and touchdrive works
Investigating
@pastel gale not seeing inferno in credits heist and other daily events
Car in my garage, not there in event and can't see it's name in filter
Good morning ,
I just created my club, could you help me to make it grow please
Join me!
CLUB: french racing62
CODE: #29fe7b
We're investigating this issue
Thanks
😱
@pastel gale incase you missed this
Hi. On the shop there is NO confirmation prompt on Tokens to Credits exchange. I already wasted 400 tokens in total by accident due to this. 200 while trying to close the game and another 200 when trying to take a screenshot to ask for help on the web costumer care.
First time happened ~7days ago witch I contacted the in game costumer care immediately but they never answered me and the second happened yesterday while I was taking a screenshot to for the same issue to ask for help on the website costumer care.
@pastel gale
There is a setting in notifications, enable token threshold
Enable that and set your limit
It will ask for a confirmation
Wow... Why is that not enabled by default? Also how can I get a refund of my tokens?
It was added to the game after community feedback
And customer care may refund tokens spent, but I'm not sure if they will grant it
I contacted them about 7 days ago but they never answered me and because of that I did the same mistake again when trying to contact them via the web customer care...
I also requested it many time to set it as default with 0 threshold but gl never listen.
They always try to user let away from this feature to increase their income
and they won't refund your token saying that this is ur fault and also there is already a feature you should use .....
My god👀👀 thats got to be a bug
"Legends change the game"
Its a bug in game
I have no age restriction, I can't change my nickname, I don't have acces to club chat while 2,5years ago I had accès when I played (same account), and I have this... (2nd screen)
The age in my email is 2001.
have you updated the game?
Yes I had
Alright, ping me in a few hours if the issue persists
Will be done 
Thank you for replying
@pastel gale I just updated the game, the UI (oversized ui in all tle's) is still not fixed as was promised 2 months ago. Also GP practice ui also not fixed, still the practice races go next button after finishing the race not easy to press on my device. When fix?
the UI fix promised was related to the car selection bug
Not sure about the gp ui, it should be fixed. Can you share a screenshot?
The ui bug has finally fixed for me ... after so long I can practice gp in a sound mind 😌
I'm so glad!!
@pastel gale bug in MP: after update, the "Free" camera view has stopped working. I'll try to record a short video of the same.
@pastel gale here is the video snippet:
thanks, reporting
I have this bug for ages (can't remember when it last worked)
Was working fine for me prior to the new update 🤔
weird, team thought it works for no one
@pastel gale here's a snippet from when it was working (that time I thought it was a cool feature)
Should've cropped the clip better at the end to show that weird flip landing well for once 🤦
Thanks for sharing
Can you explain this new part of the screen? Thanks
GL has been like Microsoft, they release updates with some features but after the community complains about, they remove and said they have updated the product. 🤣 It's better they say downgrade 🥴
That is where you see the list of players you blocked
The only thing blocking does is that you won't see their messages in club chat
This is basically blocking your own club members
yes, if you so desire
not much more
Welp, still same
Please contact #👨💻-customer-care using the link in that channel and share these screenshots with them
they can assist
Okay, thank you
My eyes
Unable to install the game.
Device: One plus 7T
Have tried:
- clear cache, clear storage
- sign in sign out play store
- phone restart
- enable/reset/disable advertisement ID
-play store is updated
-phone software is also updated (Android 12)
Internet is fine 100 Mbps
Free storage is more than 100 GB
All other apps are able install/update.
Note: i was unable to update the game so i thought let me just Uninstall and re-install, and now sitting with no A9 🙂
Does anyone have any idea what else i can try? Thank you
Try AppGallery version of the game. Maybe it'll help.
I use high graphics there is no reflection and god rays with my g85
also downgraded graphics since June 2022
I have no lagging
Device: Redmi Note 9
CPU: Helio G85
RAM: 6 GB
@pastel gale
I will share it with the team
thanks
Same for me (Redmi note 11)
unable to connect to server error since morning in mobile
In india
have you tried clearing the cache
Even reinstalled the game
@pastel gale ever since the update, MP2 physics have been completely messed up. Shockwave is broken, car fragility is broken, and it seems like racing past 20% of a race causes the stars to align so perfectly that my car automatically gets hit, landed on, 360d, or crashes every race. This is getting ridiculous.
Please have them check the coding to ensure a change wasn't made, and revert back to an enjoyable gaming experience.
8 weeks without epic cads. Please GL improve this event
@pastel gale I seen a falt its a when you press a daily events and go back there a pic of a car under neeth it
Could you share a screenshot?
I'll try its fast when I try it
You can see it
@pastel gale ita fast but its there
Its ok its thare but not bothered about it i can still play the game
Its a shadow of a car
I can't install the game .I have tried clearing cache , data of Play Store and restarted and did whatever possible....i can't install....my internet is fine and have enough storage, I have tired installing other apps and games just to be sure and they worked except A9 . 🙂 Please anyone suggest me how to fix ....New season starts in a day and i can't download.
what phone is that?
Xiaomi Mi A3
Does it support MUI 14? (or whatever the latest version of android)
My Android version is 11 and it's stock Android
I just deleted the game last update i even played the W12 GP ....i had to install due to storage issue ...but now It would download the 2.5gb file but wouldn't install 💀
My game is not opening while I'm Trying over mobile data , tried several times from different places and the problem persists .
Country -India
Player ID b7c5
NETWORK : Reliance Jio 4G / 5G
It will appear soon
Ok thanks
Error code : 2-0-1-603-7
I'm having the same problem brother
Download the game from a third party app store, easiest method lol
I think GL don't know about this issue
I am also having the same issue. Haven't been able to install ever since the new update arrived. What device are u using? I am on one plus 7T.
Hi @pastel gale, did u get a chance to look into this? I am not able to install ever since the update dropped.
I'm unable to currently assist with this
as soon as I can, I will
thank you for your patience
would be good if you opened a #👨💻-customer-care ticket in the meantime
Thank you
thanks, and sorry.
No worries, will raise a ticket there on GL forum. Have already raised one to One Plus Team. Later will be raising a ticket to Google as well bcz can't say where exactly the issue might be.
I don't have daily event pass and a9 bank till now, can you please make these available for everyone? I need it for the upcoming hunts
And again this happens
My hands is too big enough to press this tiny button
Something missing?
Update the game from the store
Meh, just download it from TapTap
is your game up to date?
Store refresh time is broken, it has to be refresh at 12.00 but didnt and says '10H' left
Why 3 tickets
it's a bug, please wait
3 ticket?? What?
Hi there, Legend! This was a bug which should be fixed now. Can you please restart the game? Thank you.
Thanks
Why does this keep happening?
No daily tokeny special
investigating
Dont worry i finally installed asphalt
Still no updates..
@pastel gale
We are having a ''slowness'' problem on SE Stage 1.
Game timer:
External Timer:
reinstall
sent to the team
Hello everyone, im having an issue while transfering my data from my android device, to other ios device, already linked my facebook to both accounts, but it still does not transfer
What can I do??!
I can't install the game on my Samsung S20 FE 5G no matter what I try, Google Play gives me this issue and trying to sideload an APK fails mysteriously even after trying ones from multiple sites. I'm able to play the game without issues through the Play Store PC beta though
Finally update available
@pastel gale Why is the first stage of special events a slow race?
Not gonna lie, ever since Ubisoft acquired Gameloft, the asphalt series went downhill, no surprise since Ubisoft isn't very known for its quality experiences
At this point asphalt 8 & 9 are not even what they were when they released
Grand prix & clash ghost
Reason : How to use this
is it just me that is having issues with the new map (Paris) ramps? I'm landing upside down 90% of the time.
@pastel gale this issue is serious ,it persists still and many people from India is facing this issue . Pls tell the Devs asap, i can't play the game at all when I'm outside home.
@novel trellis just press it of and when you do clash and gp there will be not ghost
Connect to a hotspot or wifi for sometime
@pastel gale did i got ban from general chats 🥲
If so , for how many days ?
And again when I connect to mobile data same happen
@ripe turtle well i dont use jio sim card
But it happened to me sometimes when i use 4g network on VI so i play on 3g network now
dont know if its a bug that i dont see the road test event or that road test hasn't come yet but Codin when is it coming
Later this season
why all controls are disappeared after new update?
What do you mean?
What is your device
Anyone experiencing missing/faulty controls on Android, please share your device
im playing on ipad 7, facebook cloud
Ty
Platform : Android
Reason : any car start up mission not working
Thank you
👍
I have a proper Internet connection still I get this error
That is not even the one I'm having problems with. Its the very little barrel roll ramps that only give you enough force to do half of a barrel roll causing you to land upside down. Idk about other cars but it happens 90% of the time with the DS E-TENSE on TD. I'm just avoiding the ramps now.
How exactly did you try to make it work? It matters. It's not the same as unlocking a car or upgrading it. This one is about having enough BPs for a new star and pressing "star-up" button.
Yes i will unlock and stratup a new car but mission was not completed
@fallow depot Nah I think I got banned
It shows muted
Any help for this issue?
A possible workaround: do a preemptive 360 right at the start of the ramp... Works 99% of the time 🤔
Alternatively, if possible, tap brake twice with a pause between... If the pause is too small, it'll make a 360 which is covered above; if it's sufficient, it can sometimes help in controlling the jump (works 70% of the time) 🤔
F... Y.. Paris
@pastel gale Since the new season started me facing MP1 network issue.
But MP2 is Ok
this season Gameloft ruined the entire game. Congratulations
No thay not stop moaning
Seems they fixed TiltToSteer bug? Or just been lucky?
You're right
Hi bro, is your issue resolved?
Are you on android? Did u install through play store or any other 3rd party source?
No, I still can't install the game on my phone
Same problem. What device are you on? I'm using one plus 7T.
I said in my post but it's a Galaxy S20 FE 5G
Aah sorry...yes...my bad.
Install the Taptap app store and then download Asphalt 9 through it, I finally got it working!
Guys
Just sue the hell out of google for this
Anyways google is gonna go bankrupt (chatGPT)
Lol bro what did you say
Reason: Bad word usage
I'm done with the multiplayer due to the half barrels in "through the city" track
@pastel gale are you aware of this wreck-loop in the Paris track
Same here
i installed it with play store
How am I supposed to get the last reward if I 100% completed the event already
there's an issue in all paris variants where some barrel ramps aren't made well enough to make cars do a barrel roll and instead do about 80% of it and wreck
fix bug with tilt to turn controls
I always thought that was a feature
I don't have ads for refilling tickets gas or daily ads pack from start of new season.
I'm also facing ramps issues on multiple maps and so frustrating
We have a Spot in AER Main team. Try it there
Reason: Bad word usage
Dear GAMELOFT, try to correct these barrels or the physics behind them. I tried everything during my 7 CRASHES at these barrels. I hit the brakes, tried a 360 and Shockwave before I could continue. This is unacceptable to loose 20 points in MP due to this BUG
Alright, can't go this way 😅
Can anyone tell me why my game isn't showing the car Infinity project black s in garage but it is in the database of Asphalt 9
@pastel gale what kind of this trash update where you can play only one map in multiplayer one. Could you please bring the old format of mp1 where all the maps are available...
Also this new track is super trash totally favourable for Touch drive players..
Man you guys should start doing things logically else that day is not very far where this game asphalt 9 rot in Play Store
Who is going to enjoy playing multiplayer only one map again and again... Just bring the old format for multiplayer else nobody is going to bare your super illogical experiment 🙏
Repro
@raven jacinth you need to unlock it first
Multiplayer won't work at all it always says it can't connect to the server
Can someone help me here,
No ads for refill tickets, gas or ads pack
Starting new seson
Reinstall didn't help.
I won't ping cuz I don't think it's a major issue, but still...
Why I never have laferarri bps for credits? Since I came back in September I ALWAYS had it only for tokens.
It's very rare, I've been playing for 2 years on pc and it has appeared like 2 times...
Okay, I mean, I wanna buy laferari bps, but they are always for tokens. ALWAYS
So, it's a lil disturbing, mainly for the starway
Not really I've had it happen plenty of times
GL, fix the terrible Paris ramps! They're badly positioned and way too low. 🤬
got the same rn, guess it's intended to not be able to get the last reward? xD
There is have any solution for it?
Some Problem don't have solution in this game
@pastel gale Same issue, except i did brake after i crashed hoping to align properly, nope.....Retry 3,4,5 - No input given -- was hoping it autocorrects, however 5 back to back crashes. Here is the video. This is in TD mode. The car used - Huracán 4109 rank. This is a bug.
Indeed. I also saw some Videos ON Youtube with the same issue. I wonder how long it will take for GL to fix this. Let me guess...a loooooong time. Till then I won't use the Barrels anymore
So got rip also ty
The point is there are so many bugs and problem that it not get fix to early...So they want us to play like a fools and buy cards or bp to experience FUN. Because in this game "FUN means To pay money"😂.
Nothing is free in this low town game
Team is working on it
You don't have any blueprints for it, that's why
Please share your player ID and platform
If paying help to fix bugs its okay but it's doesnt help so doesn't matter if pay or not, free still give more funn 
Paying doesn't help fix bug.. Pay only help to get more experience in this game. And paying means a lot of money not just 1 or 2 dollars 😅...it's like giving a month rent to get more fun.
Bug is different thing.
Also @pastel gale , the car is respawning at weird times in paris track..have a look at this.
Aye aye so keep up free to play 
Doing that only 😅...no more spending... because now it's not worth it playing this game with money
Definitely
we're aware of this
Please solve this ASAP @pastel gale
I did 5 to 6 barrel roll in one race and yet i can not claim this 15,000 credit.
I also have video if you want to see then let me know how to send you. But pls solve it before the event get over.
You missing... try again
Try again what ?
It's says "finish the race barrel roll:6 that means if i play 3 race and total i am getting more then 6 barrel roll in total but when the match gets over..it's didn't show that i can claim it
Even I tried doing 6 barrel roll in one go...still another happening... can't claim
One race and 6 barrel roll.... Not in multiple races
Do 6 or more in single race
You took the barrel the wrong way
its TD, i don't control it.
I don't know if this is an issue, but today cc transfered my iOS account to android, telling me that I won't be able to use it on iOS anymore, but my progress has still remained on iOS, even tho it is on Android too...
@pastel gale, could you enable me to send you a DM? I have a question about the version of the game from Galaxy Store 🤝
@pastel gale
Can you please ask the team to make the Legend Pass showcase for the whole season, just like the City of lights showcase?
For this season, as well as in general, permanently.
It's a great way to meet the rep requirements of high tier clubs, especially when you're not in the mood to grind out the MP.
Plus Legend pass lasts the whole season, so should it's showcase, no?
New update has issues, now the token bank is giving 5 tokens added notification after race and there are no ads?
Please advise.
@pastel gale previous message. Please and thanks.
@pastel gale
Any ETD on fixes for Demolition Derby Paris?
The iOS progress should be wiped
'fraid not
Please contact customer care for the no ads issue, and the bank is not a bug.
I'll ask
sent
@pastel gale
Hi so I am transferring my account though CC from Android to ios
They said everything is done in Android CC I just need to write my email in my iOS device to iOS CC
So that it can be confirmed along with some attachments
I did that but it's almost 2 days and no reply in CC of IOS. Pls help or do something.
Hi, it does take some time unfortunately. Did you share the ID in #🆔・tickets-customer-care ?
No I did not yet
Which I should share?
Of iOS?
yes
Hello, can I buy an event pass continuously?
Means if I bought an event pass 13 days ago, can I buy it again after the expiry of the this one or it won't be available after expiring the current one?
You can buy it after the duration ends yes
It says that it is only available for selected players.
As it was available for me and I have purchased it. It won't be unavailable for me in the future?
You won't be removed from the test group AFAIK
Ultimately the plan is for all players to have it in store once the test is over, worry not
And one thing more please.
Is double packs and reduced tickets is also applicable for "A Key Hunt" or only for "Car Hunt"?
It should apply to key hunts, too
Thanks 🙂
Ok thanks again 🙂
@pastel gale (sorry for ping) i found an error in mp(GTA SPANIA),i uploaded to yt,but i can't send a link for that
I have 2 screenshots after the race ,idk what happened:
@pastel gale can i send a dm? Again,sorry for ping
Asphalt 9: Legends
2015 GTA SPANIA mp
Music: Spring King - City
Will investigate
@pastel gale why -3 rating bugged in 8 players
you had the most rating
Thank you was resolved yesterday.
Glad to hear it
🗿
Hi I want to transfer my account from windows to android Conversation ID: #2111883
Pls can you tell me is it possible to transfer my account from windows to android if it is how cause I don’t have any option in the problem category so I choosed the progress issue cause I want to transfer my progress/account to android.
You can do a one-time transfer by requesting it from both devices. This is permanent.
I have already sent a request from windows so should I wait for their reply or just also send a request from my android account right now?
send it from android too
9 weeks without epic cards
I stopped playing...need 4 from a long time and seems golden egoista not for me
that's normal. I get after 2 to 3 months
same here more than 3 or 4 months no epic for cien, vlf, egoista.
Wasted tokens while using the confirmation
No explanation needed
Think the video should speak about what I mean
Your token threshold is set to 2000.... Make it 0 then it will always ask for confirmation
As if I knew that before
I thought it was higher = asks
Skills issue, its a pretty obvious system. Nothing in the game costs 2000 tokens. Good day
I wasn't even told how to use this feature
How was man's supposed to know
Jeez
Elite: Class S needs an update. Can win tokens with the Bolide but it does not appear in the car selection screen
At least you got jackpot vencer bps nice
the car is not in the selection
Working on it ^
@pastel gale
I want to remove my name from Tag Heuer Porsche Asphalt Series...
Hi I successfully transferred my account from windows to android but my windows account was banned now I’m scared that they don’t bann my android account.
You did something wrong then and what stupid name
Porsche event not appearing
Or am I in wrong event selection?
You're in the right section, let me check.
Is this event not avaliable in some countries?
It is
What?
I've set visual quality to "high quality" the cars image got clearer, but the nitro still looks like in default and I have no air effects
@pastel gale
Does watching unlimited ads on android can get you bann cause there is a exploit in the game in which you can reset the game and then log into ur id again and ad comes backs after reset even you run out of ads of the day
I have a problem with the game
It kicks me out the game while playing seasonal event the ferrari 488 gtb event
One person here received warning for it
He shows screenshot regarding it
It's very rare case because gl also earning with ads
How many ads did he watch in a day
Don't remember but he maxed every hunt car till he get warn plus he was getting 100+ token waching ads... May be more than 6 times data reset every day
Don’t use it for tickets refill cause for tickets refill we have 30 ads so it means we can refill full tickets 3 times so 30 x 6 = 180 ads and also watching ads for tokens can also make your reset your game 8 or 9 times so that’s a lot of ads
But how long since he was doing it?
On Redmi note 11, I have set the graphics to the highest option. However, when I play, the drifting and nitro animations are exactly the same as low graphics. Is that an issue or is it intended?
uhh I cant install Asphalt 9 on my Poco X3 GT, even on third-party sites, any idea why? (i already did what google said, which is to restart phone, clear all data of play store and play services, and uninstall updates)
Platform Android
Reason: stage 11 unlock condition Too high it's not unlock for new players please do something to unlock this stage
You don’t know how this game works do you?
I don't
If you don’t have the car unlocked or you don’t have your car star up to the required condition then you will have to spend tokens to buy it’s packs or you have to make purchase you will have to spend real money to unlock that car or star up that car otherwise you cannot complete the condition.
I have every cars but only one car i don't have
Then real money to unlock it or spend tokens but I’ve seen you don’t have that much tokens
It's costly i can't that much of money Gameloft change condition to unlock then i can run others stages finely
They will not
It's possible when Gameloft help me to change that conditions
I don't have this condition and car only
@pastel gale I've selected my visual quality to high quality but it's malfunctioning. I get an increase in nitro visual quality only in mp2, but this and the air effects and the others are missing in the other parts of the game.
I agree, this isn't right. What is also true, Spano SE is not the worst type of SE GL offers (guess what the rest are). It doesn't even require LP car to finish stage 1.
And I thought Berlinetta is the problem here. Anyway, forget about changing this. It was made intentionally.
@pastel gale sorry for the ping but what can be the reason of it🤔
do you guys find this funny?
cause it is but it is definitley not ok, will there be a fix for it?
Back to back to back to back crash
Please contact #👨💻-customer-care
If you abuse it too much then we may issue punishments yes. That said, watching a reasonable amount of ads is fine
Could you send crash logs?
Let me check with the team
Hi, we know this issue, a fix is on the way
Device: Samsung A73, one UI 5.0
Issue: tilt to steer is not working. Sometimes delayed.
When I race, right after the countdown ends, the car either doesn't not respond when I tilt my device or it steers on its own to right or left. I noticed that after a minute to 2 minute of leaving the car on its own, it will respond to my device tilt.
Any solution for this @pastel gale 😢
Could you share a video as well?
Sure a min
This car is free ...can unlock and star up through career
Proceed in career
Look at this how to complete the mission without unlock car and reach the career
Stop me the track i can't play in next career without unlock this car it is the reason
Hi, do you have A8 v1.2.0 installed?
Sorry for the delay...
Pls check till exactly 1 min mark
After 1 min i got my hands on car😢
Try clearing cache data and re installation too
1 month and 2 weeks and still the TILT TO TURN controls bug doesn't fix it
I dont have the screenshot and also i completed the event but i think because of overheating
Hi, so sorry with the late reply, apparently, I couldn't install A9 because (might break rules, please do tell me and I will delete this) I had a "legacy" edition of A8 (legacy meaning the first version of the game) and it was interfering with the install of A9, it got fixed when I uninstalled A8, but yeah thank you for replying! Have a good one :DD
That seems to be the case indeed. Glad it works now!
@pastel gale 🙄
Will investigate
It known issue for years.. they won't do anything about it. Try to clear app cache, it might help..
Nothing happened...
And it started few weeks ago only
@pastel gale Sometimes the game fails to connect in the multiplayer lobby and the fuel of the car isn't restored
the same happened with me
why i can't change my username?
Platform Android
Reason: touch drive barral rolls always crash the car fix this issue immediately
Track : every paris tracks barral rolls is bug
Change the career because many people was stop playing after reach this career it's take too long time to get multiplayer cars so change the career in traveling lines please i request to you. Thank you.
The brakes doesn't properly work most of the time the game shows that the tap on the brake is registered but the drifting hasn't been canceled its been a problem for soo long@pastel gale
How people can hack and steal acc? @pastel gale
My acc id: ef8dff
Nick: mixue x tohpati
How he can login to my game (connect only gmail, but no one login)
change my id to new player level 1 and he play with my id acc LOL
Already contact CS.
Hi, from what I see it's not the case that your account is stolen, but rather that there's 2 identical IDs. I will let the team know
Could you also share your conversation ID?
ID #2130308
Thank you
This my acc now with same gmail
I see.. let's wait for customer care to reply
Hello, is it legal if I download LD Player on my PC and play my Android Asphalt 9 on my PC through LD Player?
Stuck in the loop 😆
This map needs some update
Or I could just change the control setting for a while 🤔
We're working on fixing this bug
please read TOS
Ok thanks
Hi 2 weeks ago I transferred my account from windows to my new android account but the 488GTB event which is only for beginners was still in my account why didn’t gameloft removed it? they didn’t know that’s it’s a free 1k tokens for me lol if I play that event .
Hi codin, can you check this milestones? The only way to get 280 is having all the car max, thanks
Hello. Is the servers goes down? Coz I've already restart my phone and my modem a lot of times.. I wonder if this issue will solved ASAP 🥲
My ID : 07efa71
Servers are not down. Have you tried a different connection?
I tried.. 🥲 still..
Does anyone know how to fix this thing? My account automaticly connect this cannot change nickname, make a club or opening connect and community section
Please open a #👨💻-customer-care ticket using the link in the channel
Does anyone know how to fix this? Its already been like this since early 2022
The shop hasn't changed all day.
Player ID: a40e4e
Germany
Wikipedia 
Not the case
Stop believing non official sources

Or you could base your info on patch notes
Why i can't connect to Facebook or Google play games @pastel gale sorry for ping but is there ways to fix this?
Last chapter of that particular DS
Try a different connection and clear your cache. If that doesn't work, please contact #👨💻-customer-care
I have S21 FE. Should I stay or switch to s23+?
are the servers down? I disconnect during races
Servers are not down
Try a different connection
Where do confirm my age to the game soo i can change my ingame nickname and other things? (I already contact the customer service, they said i need to confirm it using my ID card)
@pastel gale sorry for the ping
Hi, just send them proof of your ID card via email in a reply
and they will send a prompt in game to state your age again
@pastel gale please unlock the stage
Hi, i already send the proof ID card now from recent email
Wait for customer care to respond then ^^
Hi, you can now buy the packs for the car. This cutoff point is intended.
It's not gerenty to 6 star sir please avoid the stage unlock please help
I'm not able to do so, sorry
Can you change this mission
Thay not changing it just because you can not do it 🤣
You got to wait till you get the car
I thought they were going to add more Levels as I'm in Lv 18 🤔
help me I cant get in the game
Have you tried uninstalling and reinstalling?
It worked. Thanks
Spano is waste... don't use real money
No dude it's good car i am playing in multiplayer race i am always win with this car i need the car but Gameloft was not support me to unlock stage 😭😭😭
why +5 sec
@pastel gale are they seriously going to commit such a fraud again and require this car to the max for the next step?
Por que uma tem mais dias que a outra
Why does one have more days than the other?
It's a feature in testing, so the offers are not identical for all players. Once the test is over, it will be the same for all.
OK
OK I understand
I bought the pass and did not receive the car
Where i have too many warnings please tell me immediately i don't take any risk @pastel gale
As long as you don't spend all day watching ads you'll be fine
Keep playing, you unlock by completing missions
@pastel gale The pass gives the car 2 stars but it didn't give me the first one when I bought it
@pastel gale just to let you this unlimited adds is putting people off
?
@pastel gale people think thay get band if thay keep watching adds
They'll be fine
Ok
Daily how much ad's we use for safe please tell me
Hey anyone noticed pagani imola is drifting weirdly in mp?
Its a lot more turbulent and shaky for some reason
Can I play asphalt 9 using a vpn is it safe?
100 ads are safe for a single day.
Use vpn
Reason: Bad word usage
The "Porsche Asphalt Series 2023" doesn't display in Daily Events.
ID: 2ddfa
This happened at 2022, I was playing Asphalt 9 on my Galaxy A33 5G, i cant pass class c rookie, due to im at 2nd, and the 1st is op i cant win, only 2 flags left
i was doing alfieri riot and crashed at 99% at the edge between the wall and the ground
i respawned at the beginning of the race with no textures whatsoever
idk funny bug
What country are you from?
please help me I can't enter the game 
Belarus. Is it a country oriented event?
uh, where did my refills go?two passes bought, but not a single refill, not even a timer.
update: nvm,
they are back :D
🤣
Just because we can't participate more in this race ... because we have to buy blueprints from real money...that why they give this trash reward...just 10 blueprints.
Rather giving something this trash they should let us participate more into the events... seriously...
Asphalt 9 =Gameloft=pay to vin.🤮
We need a relay pack ATP
D a m n
3 ⭐️ bonus didn't count in the clash.
If I use multiple accounts to launch a9, will I get banned? I am forced to using that because my device overheats when I play the normal version... @pastel gale (multiple accounts is an application, you can find it in Google play store)
If anyone knows please tell me
Does registering for one round of the Porsche x Tag Heuer eSports event enter me into the prize draw for all the qualifiers?
My tilt to steer is not working
@pastel gale
lost my network midst of a clash race and can't play again
I can't log in using my Google or Facebook account, I've tried clearing the storage/game data and Google Play but it still doesn't solve the problem. @pastel gale
After 6k tokens only to here🤬
the event is just a scam! Spent 6k token and a few BP got... Wow GL "nice" work. You just want to demotivate people...
Man, this special event really stinks so much a lot?!
This is drive syndicate with a name change, yet another scam
Hello, you came to 172,000 XP with 6000 tokens?
Jep.
and 11 wild cards
oh, that's very nasty. I feared it. This event is only fun for the shareholders of GL. Players and regular players are only annoyed and disgusted from the game.
This is true..
in a year you could have exchanged the 11 wild card directly. 😵💫
I have 1 thing to say about this test drive is gameloft shame on you for doing this to everyone that plays your game
Why does it say this even though my internet is ok?
Same for me when I go on the game 5 .6 time a day
@pastel gale i don't receive bps after buying lp lp gave 2 🌟 car free
Hi, the issue will be fixed, you will receive the bps
When will
I assume within the next 24h
@pastel gale ? how to fix
investigating
Facing this error even after clearing Cache
Same issue here, official will automatically send bps?
Yes.
Hi!
The "Faraday Future FFZERO1 START-UP PACK" pack is avaiable on Windows but isn't available on Android. PS: This screenshot is from Windows. Is it right?
This Faraday car is not good at all, why would anyone spend anything on it.
Are you at the same level of progress on both platforms?
It might have a trigger to appear in store at a certain progress level
well, this screenshot is from a Youtuber. But it's strange b/c I didn't see this pack at any time in my Road Market.
I'll observe these details 👍 Thks @pastel gale
@pastel gale Hello I'm unable to progress idk if any one else is also facing this i just upgraded but it ain't enough ? I wanted to not buy relays packs yet till latter down the road
@torn tundra don't forget it resets it self when event as finished
Away to 2 condition to forward on the event , and i cannot use the car ,whoever did this conditions Without remorse towards A9 players , has deffinetly distroyed what the fun had the final Tle Special Event Stages , hope he is proud of the achievment of killing the ENTIRE desire of forwarding a event , and he loves it , big Shame , how we are threated ..i have maxed vision and i cannot Forward , well done Gameloft , Well done ? @pastel gale
Same got vision maxed as well can not do it can thay not put that stage a bit lower so we can get the rewards
Double music in game? There are two types of music in the game at the same time and this one will keep playing even if I close the game. I have to hard close the app to make it stop
Can you not play with iOS users or join iOS clubs?
I have exactly the same problem
that only comes after you've spent the coins on test blueprints
but with the 10€ package you won't get much further either
hi, I have a question, does asphalt 9 support 60fps on redmi note 11 pro 5g ?
my fps is locked at 30 and a don't have the option for 60 fps
I decided to try and return to Asphalt 9 since i got a new phone. However, i can't connect to neither Google Play or Facebook, thus forcing me to start fresh. Any help?
(Btw, this is Android, Samsung S20)
no
please contact #👨💻-customer-care
I have same problem like this, and still waiting for CC's reply
is this related to the game database or what? is this a trend right now? @pastel gale
Not aware of it being a trend, no. We'll investigate on a case by case basis
for now
Thanks 🙏
Is there a way thay could put this condition a bit lower so we can get the rewards because I got the next car maxed
I'm afraid not
Ok
@pastel gale still don't recieve bps
you should get them today or at worst tomorrow
I finished the race in 01:33 sec something but the results shows otherwise . This has been happening for the past two seasons . I didn't pay much attention in the beginning but now its a real pain . @pastel gale
Fix this issue ASAP!!!
@pastel gale
Same because the ads relay On my account gone @pastel gale
Ayo bro , seem they still not solve the problem
@pastel gale Can u ask when they can fix it
Stp...id event, where are the fuc...ing epic cards GL. Just 3 month without it.
Well this is a Pain to see this Season Go to waste
Bruh i been scroll event 488 gtb but its no there
@pastel gale I am not able to play mp1 and mp2. I am able to play Seasonal and daily events but not mp1 and mp2. And I have good network.
Id- 0da3, Android
Please open a #👨💻-customer-care ticket
Ok, thanks
Still don't get bps
@pastel gale
can you share an image of the car in your garage and your LP milestones?
player ID too, please.
player ID?
Please, fix this respawn in "To the Seine" 2015 GTA Spano Stage 19. 😎
My stock is not getting reset since 2 weeks. Is it same for everyone? I wud have star uo my car now
@pastel gale look into my matter still don't get bps of lp car
They will be sent to you
When will lp is over in 5-6days
@pastel gale same question here
Okk
Guys i cannot race with the w12 for some reason when it says it has fuel when i click on it
And i cant refill it either
Don't receive plz solve problem
Why this offer is not available to me?
@pastel gale ye this happening 10 times in a row and game comes on and this and game takes a long time coming on
And I can play the game and just rang my operator and everything is good so why
Is anyone else not seeing controls loading at all? I can't control my cars, TouchDrive is On, and when I look at the "Controls" setting... nothing is listed. 😢 I can't play at all.
what about now?
did you get them?
not available to all players yet
please contact #👨💻-customer-care
have you tried a different connection
@pastel gale I only got 1 wifi and 1 mobile but every day its not my wifi i rang them
How do I unlock this?
@deft epoch keep playing if you have cars to do if
I do but when do I unlock?
Like what level cause I'm level 12
@deft epoch when you get the the blueprints for 1 star
1star what? Which car do I have to 1 star
@deft epoch do car hunt for the car and unlock it when you get the blueprints
Oh, not that. The thing I circled. Its just to the right of the button for the shop. It has the token symbol on what looks like a Chest. I was asking to see what it is and how do I unlock it because I am level 12
@deft epoch o that its the Bank but not open for everyone yet thay do a test first just for some
Aww man
@pastel gale
I can't play any of the new asphalt series
Done
Received, thanks
Hello anyone? I need help my steering on the car locks up mid multiplayer race, which completely ruins my day, its been happening for a while, in the middle of a multiplayer race , the steering locks at straight or turning mode and i crash into a wall, no matter what i do, i couldn't regain control, i had to restart the app everytime it happens to gain controls back again for another race
I don't have any internet issues
This is still continuing for more than a year, i have to delete my storage so i can play. Any idea how to get rid of it without doing that every time i open the game?
Why isn't my legend store refreshing like usual? It's taking 24 hrs to refresh once.
What?
doesnt make sense
Non updated
??? I try find a club and this show up
It works now, seems like it was an internet issue
Sounds stupid but I'm serious, is customer care off on weekends?
Nah, they are just always late
So there is still a chance that our ticket will be replied to even though it's a weekend?
Yup
Thanks dude
The game not answer and shuts off my phone again.
@pastel gale In more than 80 multiplayer races I have only seen 3 Osaka races and 0(zero) Paris/Shanghai races.
That doesn't seen normal especially when the Episode 4 of the battle pass mission requires you get top 3 placement 3 times on any of those races in multiplayer.
where are you @ripe cove
Platform: Android
Mobile model : Oppo A96
Reason : I have 90fps device but this game supported 60fps. It's not available option to 60fps button
Me too not available this relay pack
I don't have the relay pack for BMW i8 either..
How is this even possible? @pastel gale -- This is in weekly. cmon, AI can be aggressive, but not to this extent.
@pastel gale please have devs look into Knockdown mechanics for Season Finales. They are extremely buggy, inconsistent, and many players are apparently indestructible despite my being in shockwave or doing 360 KD before they do. Maybe having a strong internet connection is a disadvantage, because they can see my actual position, but apparently I can’t. Something has definitely been off in the last couple of Season Finales though.
Potato 🥔 server
?
Potato servers
No doubt on that 😅. Can't say much ...did said a lot in past but still
"A Trash can not be change into Gold, it will remain Trash"
True
same network error
Don't worry it will stay like this for 6 to 7 hrs..and at last they will give some sorry kind of rewards...which is not worth it anyways
I need to play MP2 b4 sleeping it's 3am, comeon GL this is frustrating
I successfully entered the game
Let see...if it's a lie or truth
Yes the server been fix... first time it's fix so early 🤣

My club is registered in the clash(confirmed by clubmates) but it is showing to me that My club isn't signed up in the clash. Played the last clash but this time I can't. Please tell me why is this happening????
Not Legend pass, three hours have passed
Damn same
I didnt get the discount for the LP even though I purchased the previous one. also the LP increased in price even more now
Discount is for bundle pass not regular lp
Not even that is discounted
@pastel gale
What is this....?
I have been stuck at this screen for several mins.....is it just me or any of u guys facing this prob???
Could you please report it to #👨💻-customer-care ?
My game got instant freeze while racing on Osaka in special event @pastel gale
Does it happen every time?
Yeah just once
Multiplayer word series
Platform: Android
Reason: blueprint is missing in the line
You mean D wild card? it's for mp pass owners (every reward with that mp icon)
Car selector in 599XX car hunt is broken again (why, Lisa, why, WHY?!). It defaults to the end of C class instead of last car used.
Same for me
It's broken when u have key car (599) unlocked ^^
Didn't know that, thanks.
U can select any car (599 for example)& press back <<, it will go back to the last car u used
Yeah, that method works, but is annoying to repeat.
Why?
My internet speed is not enough to synchronise the game?
Not wild card blueprint for multiplayer cars
Platform: Android
Reason: Both pack was same
This is just RNG
How come I can't get this? My friend can view ads to get this car but I can't >:(
it's still being tested, not all players will see it
Man :( how come you're testing in Florida but not SC or Ohio. I don't mean to sound indifferent, but it kinda sucks that yall test stuff in random spots
Also, what are you testing? Yall already give the BMW i8 through ads
It should be tested for everyone
It's a random percentage of players
not location
testing how it performs amongst players 🙂
then it wouldn't be a test innit
Ok
... idk who wouldn't watch ads for free blueprints lol I think it'll be great for everyone :)
I understand, but that's what the team decided to go with
I assume it will be live to all players in a while
Well, that would be great. Thanks for clarifying that :)
Since this season started
I am unable to play a single race on paris map in Multiplayer.
Only on paris map... it loads too slow.. and race starts almost 10 to 14 seconds delay
Then get disconnected and i get -20 points .
Who else facing this problem ?
Could you open a #👨💻-customer-care ticket?
I have tried 3 times... they are not helping there... they are just showing boat options... and closing the tickets without solution
Sorry to hear that, we'll investigate
Thanks...
When is this coming to all platforms
Hey codin i have a issue
I am no longer working, I'll be back on Monday morning 🙂
Sorry!
Still facing a serious sync issue which affects mostly events - the game loses sync in the middle of a race and can't sync back (so the app restarts of freezes), no matter what signal strength I have!
If I cross the finish line while trying to sync, there's no chance it syncs back while otherwise there's a little chance.
This issue causes me a lot of losses, both tickets and fuel and limited tries in events!
But in multiplayer modes this issue is minor while 99% of the sync loses are restored quickly enough to continue the race.
This is the second time i post about this subject.
Anyone else facing this frustrating issue as well?
Its just 3 fricking days
Does anyone have issues in trading important parts to red coins? Really hard to use that lever and if try to text that amount it always goes for max
is there any way you can fix the r.e.d song glitch?
@pastel gale dreaded loop is back...lasted for 2 min before i was able to recover....Puritalia Berlinitta....td mode....
I'll been waiting for 10/20 minutes when the mp started?
I can't get i8 bps pls help
I'm not getting Lamborghini ads relay but many players got it 2 times???
Why did this time didn't load into the leader board?
Not able to load the game despite having strong network : /
Mate, there's no leaderboard for that type of race
Servers down?
Why can't I access this?
@deft epoch because its a test and only for some people not all
Bruh :/
When would it come it out for the rest of the players?
Sorry don't know thay not sed
@pastel gale Every one in a while, this message is popping up right after entering an MP room... 1 fuel is lost in each such occurrence 🙄
device?
Oppo A96
Thank you for your quick response and work this issue fix now thanks a lot
Who will solve the issues with Paris Map ???
I am unable to play a single race in MP on paris map... it's getting disconnected because of too slow loading of races...
I haven't played a single race on paris map since it's launched
But why the issue is with Paris Track only???
Everything is working absolutely good... just paris map in MP 1 has problem
I am Using Galaxy A12... not good but enough capable to play game smoothly
might have too resource intensive assets.
Couldn't get you
I just want that issue should be fixed ... so i can't lose 20 points unnecessarily
One hour ago... it was working properly 🤦♂️🤦♂️
Seriously... again...
Why the F it's get unstable...just 1 more day left for car hunt and getting this problem.. again and again...pls fix it ASAP...which i hope is not possible or grant extra blueprints.
Same with me also 😭🙄
The server is just 🗑️
My event tickets is full...i can only do 5 races at once and getting this type of problem... seriously
Hey bro keep patience I guess they will fix it soon
Platform : Android
Reason : Game was not opening
So we need to wait for a while !!
That is the problem...there is no patience in this game... 😅... nothing fix in time
F hell I was waiting for 1 hr 40mins just to see that the games server is f'ed
Somehow my game opened for a moment and as soon as I used all my event tickets on the car hunt and then when I started playing the asphalt series this happened and my game closed and after that I can't open it 😭
See i told you...so @eager jolt stop talking about patience 😅...i already forgot that word in this game
Ok bro as u say!! 
Same here.
😂
We want compensation for this 😁✌️
Now
Compensation or fix it within 10min.
Guys, read - #🔥・hot-topics
Okay 👌
game is in maintenance atm, check #🔥・hot-topics
The in-game message has changed, I admit that. But 15 minutes are gone and the problem is still there. So either fix it in said time or don't make timed promises.
bruhhh
It's been 45 minutes. What y'all doing??? 🦏Server
bro same too
They will probably give us 20-30 packs with trash inside.
does anyone know when the server will come back online?
Nah keep it. Make yourself happy with the trash you give.
Not like we are fixing it. We're just like you waiting
might be took at least a moment, they're on fixing. So you just have to wait until it online
the game is in maintenance
I'm not saying that I want those things, but probably they will.
yep
No rewards 😂
Is better. It would've be trash aniway.
At least they should've given some tokens 🥺
Game is still giving this error in Multiplayer
@pastel gale bro I got this 8 times, now I'm getting an error... Pls help
Yeah same issues. TLEs and daily events are working but not mp
Mp issue due to the last server update/fix
For some reason I can't connect to Google Play Games and Facebook (this is a new account for this phone)
Again????
My game stopped in between because of this message. What does it mean???
Unable to login into the game using fb post maintenance. Most of the players are facing the same issue.
Unable to login into the game using fb post maintenance. Most of the players are facing the same issue.
could you share player ID?
could you share player ID?
I haven't been able to log in for 3 weeks, made a CC ticket several times and the answer is always the same "please make sure to use your correct account" I only have 1 account there's no way I'm using the wrong account. so the question is can you guys help me to restore my account or not? thanks
Hi, have you tried clearing the app cache?
Yes, even reinstalling or change device is still not fixing this problem
^
Noted
Facebook account issues, can't connect to my main Facebook account, I tried multiple times and nothing
do you remember your old credentials?
we're investigating
Of course
could you please share them?
In here?
yes
7f6f00f
thanks
Alright thanks guys
In the Career mode : Fire and Lightning
There's no Infiniti in the car selection
@pastel gale
do you own the car?
No.
Ah, I see
Alright. Thanks!
@pastel gale
I just realized the Infiniti Project Black S isn't even in the D class section for me.
It will show up if you earn blueprints for it.
But then wouldn't the other cars like TreZor, SR1 would also not show up? Since I have 0 blueprints for them too
No, it's not uniform
Is there any way to unlock the infiniti???
I accidentally bought credits for 1000 tokens. Can I get it back?
Bro, just a tip for future. Turn on the threshold in notification settings and turn it to zero. Then it will ask if you want to buy or not.
Contact Customer Care in game, they will help you, + like Ravtez said enable purchase confirmation in game settings/notifications & set to 0
Ty
Little text misload
I still haven't received my 350 tokens that gameloft support said they would send me after my "accidental" spending of 2100 tokens
Conversation ID: 2183480
.. can anyone tell
no way at the moment
And the answer is no way since...let me guess,4-5 years ago when I started to play the game for the first time
it was an LP car a few months ago
no?
I'm a play to win guy and I left Asphalt 9 a year ago. Continued it 1-2 months ago
it came within the last year for sure
Any ideas when it will come again??
Nope
@pastel galeThe game started lagging really bad since yesterday...even on daily.I
Where to find osaka in mp? 25 races and osaka track 🤦♂️
Appear in MP1 pretty often unless you are extremely unlucky
@vital radish i'm unlucky 😮💨
I Can't see Relay pack for Bmw i8 I don't have a Single Bp Still Didn't Receive That Pack 🥲
@pastel gale
Why I am being competed with these players with platinum. I am a gold league struggling with a c class car to go to platinum as I have no B class Good car and this is what's happening to me. Please help
McLaren 600LT Spider. The rigidbody model is much wider than the graphic model.
Iv noticed same thing
We will investigate on Monday
When will Gameloft fix this issue??
This is too much irritating...
I could not played any single MP race on Paris map since this map launched...
I am unable to climb up in MP races because of this issue.
Fix it soon... i have complained many many times.
Use vpn while playing mp
I have tried everything... everything means everything
The problem is with that map
Because i can't play any single race on Paris map... only on paris map
Reduce graphics and fps
600lt
I want red line.
now blue line.
yes, it was mistakenly in shop
possibly soon yes
Ok Thank you 😃
I n getting this anyone help
Update your game
@pastel gale I'm having issues with gameplay;
Attempts for gp being drastically different to practice due to gameplay glitching in actual time setting.In practice I can easily hit 106.5XX times however my Attempts for real are being plagued by gameplay lag causing 108.XXX times
issues with ads not loading or being able to play ads to recieve Rewards.
It's been a while since I've had these faults and last time it was investigated it was linked to bad code with Samsung A9 app version. Please could you inform relevant department
Player ID 0e4c237
Platform Android
@pastel gale please do you know if they plan to do something with the last reward in mp1? after all, the Targa and Acura are annoying. after all, no one drives this to get a Targa at the end, which they can buy in the Shop.
I got it for the third time in a row and it really sucks
I will share your feedback with the team
Can you try turning off the ghost from the settings? It might help.
🤣🤣🤣
@pastel gale ghost was turned off already
Then there's nothing I can think of that could interfere with your official run.
@pastel gale
The game ended the Gram Prix 10mins before the timer ended... Why? I can still enter the practice.... I had 2 race tries left...
Not sure what happened here, sorry
What is this only 1 token
Why?
What is this i have max this car acura 2017 nsx but still epic cards show in legend store again why please fix this issue
1 token reward in GP practice is absolutely ridiculous. A complete disaster.
it will show up every time you EIP a car that has gold in your inventory
We don't need anywhere after gold
Really GL? What a joke 🤦♂️🤣🤣🤣
Well... The R2 of the GP suddenly ended 10mins early not a surprise that there more to it.
🤦♂️
Sell extra epics of acura in inventory & it won't appear anymore
Wow GL.., I'm overwhelmed to get 1 full token as reward.. 🤗🤗
🥲 @pastel gale
What happened
And.... What about our rewards??? will they be updated later???
That's the plan, I'll let you know as soon as I know more about it/
The servers are ongoing maintenance
Exactly as typed on your screen
Why 1 token . We have to send 50 token to get 1 token , what a joke
It's a mistake
I have choosen Android server but it is showing xbox logo
Make sure only android is marked here
mark and unmark them.
I've done it for you now.
@pastel gale I got a question reg McLaren 600LT...will the known ramp issues (loosing speed when goin up / physix on taking a ramp low) get a fix? Would be some nice info to know cause that's holding some back of investing into it...Thx & regards
I'll let you know as soon as we have an answer
I bought the daily pass, but I didn't receive anything even though the money was withdrawn from the account.
???
Please contact #👨💻-customer-care
Tank you!
Hi to all. Have a question - do u face some issues with the gameplay on Android? Meen have from time to time lagging. And I am sure that is not from my data. Mobile and wifi have same issues
Keep your device cool otherwise you will face lag in between every race
Platform: Android
Reason: always showing me yellow conection only please help me to green connection i have strong internet connection
I am not getting the rewards I claim from the classic packs. I had 793 tokens and classic pack gave 18. The tokens were still 793. How to fix this problem???
PLAYER ID:- a7896d0
Contact #👨💻-customer-care
I dont need the mere 18 tokens. That is an issue bro.
Please look into it
How to fix this
Get used to it.. it is just those worn out monkeys of the servers maintenance group..
It's actually pointless to play anymore if these issues keep appearing right
Not everyone plays the game 24/7,I login to play for a certain time but it's hindered by such lame issues
Let alone complaining about the hideously slow progression system just to enjoy the fundamentals of a racing game which doesn't feature story mode
I'm sad for those who really play 24/7 and uses real money for the game..
load... only, cant go on menu
Same. Happy maintenance!
niceeeee
How do I got to win with that car if i can't even select it
0 bp car is hidden in career i guess
You need to unlock it first
For some reason the Infiniti Project Black S makes it so if you don't have at least 1 bp you won't see it in the garage at ALL
Please I really need help, I can't change name and my button chat is missing, its been a long time
Anyone knows?
There's severe lag at the start of Arc de Triomphe track. I run a Pixel 6, so this should not be a problem. I have a feeling that this is tied to the jets that fly over the Eiffel Tower, making the French flag.
Player ID (if necessary): 3813d8.
After maintenance I began having lags where they never were before. Bam, you're third, bam, you're last. Just two slight freezes and -20, no matter what I do. Something has changed there for sure. Please do something for this not to happen.
You MIGHT have set your age too low in the selection screen.
Checking with the team.
What did you set your age to?
Please clear your cache and try again
First download I set 14 after 1 year I want play in emulator and set 15 and this happen, now almost 1 year I play like that
Send a customer care ticket and ask for an age reset
That might be the issue
This is not limited to the McLaren Unleashed, as shown in the provided videos. It can also happen in MP, but getting that specific track is tough, so getting a proper recording is difficult.
Thanks for the info!
I would like to formally protest the music choice by one of your content creator "Nox Fury".
Nox's newest video has a song in the BGM which has not one but two words which are NSFW, and are banned on this server.
And its not the first time he, or the other TD guy GamingWithAwesome, have used this song.
And I find it abhorring, appalling and a tad hypocritical that a video having such obscene lyrics is shared in #🎥・creator-videos , which is a channel for age-group 13+.
@sturdy grail @glossy vigil @solar quest please note.
"connection issues" (but I have full internet.. weird)
Reason: Posted an invite
What is this mark in middle
I lost 2 of my attempts due to (error code =0) in grand prix i was using high speed data there were no internet problems either still i lost 2 attempts i want my attempts back
Same for me
Idk
where'd the heck you find that anyway
Have a problem with clash. When I go to attack "The race is downloading" and don't starts. If I press ❌ - I loose one try
Samsung Galaxy Store
why does this apear outta nowhere and all settings turn to default?
all the auto-claim and tc and all popups start to apear again
it happened last season aswell, it's irritating bruh
@pastel gale
did you reinstall?
nah, didn't even clear cache
In Challenges It Shows That I have Unlocked 35 Cars But I Only Have 34 @pastel gale
likely got it from the road test loaned car
Hi, the number of players that completed this condition is not adding up - 4 players in my club unlocked the key, so 4 of them finished the race
How do i fix this issue?
@pastel gale
Hello, is it a known issue that after the update the reputation is not adding up to the total club reputation for the players?
Tried with the new SE, multiplayer, nothing works.
checking
on it
might not have enough storage
Team could not reproduce the issue
Guys there's an ongoing bug!. Even though I play the game won't update my reputation. Let me know if you guys experience the same thing
Any updates on the rep issue?
None yet
It seems Android only
we're investigating
Godspeed
Wow gameloft thanks, control bug on facebook gaming is now back! Such a good update! Customer care do not respond at all, this is the best time to leave the game community
@pastel gale Stuck reputation doesn't add up after each run
known issue, working on it
@pastel gale one more problem: the revuelto is not showing up in MP1's car select, not even via scrolling from other cars
It will be there for next week's MP1
Ah, I figured as much