#šć»ios-issues
1 messages Ā· Page 9 of 1
Fonts are way too small now. Way too small.
I canāt log into facebook after the game update
My 15 pro is extremely hot after a 10 minute session
huh, 13 Pro Max works fine
It depends whether you have the 120hz refresh rate on or not. With it off, devices are much cooler (I use a 15 pro max)
iPhone 15 plus is heating like never asphalt 9 did it after a short gameplay. It definitely requires optimisation.
15 Pro suffers that issue
everything is way to purple , letters are to small to read especially for mobile users , hope this will be fixt
Where do you go to complain about an issue on the Steam version?
Whatever you just sent me, I don't have access to it
Go to channels & roles and grab the steam role to access the channel
Has anyone been able to connect their Facebook yet
Please for gods sake remove player ID from leaderboards. Show only player names.
Font size and color is a hot mess.
I gonna get blind on my iPhone . The resolution is so fine I donāt see shittt
[UI Feedback] Please, replicate the Showroom accomplished condition visual on the rest of the game. That way we'll be able to read perfectly.
The solution is already on the game. So, why that piece of fluorescent green box???
Not only the colors but the resolution dpi is too high. I tried to fix it on my MacBook by lowering the resolution in the game to 80% and it did something but not quite. But on my iPhone there no settings for that! The menu is like 4k or something it getting me squinted and when the race starts and i hit the nitro button i see the flash and then my brain zaps and I donāt see shittt for few seconds !
screenshot?
graphics settings required on IOS devices
Where is my nissan??? I linked my accounts
The font dpi is too high compared to A9 legends with that neon colors is too hard not feel high. See also the gab between the menus and the edges of the screen is too big, itās the same interface measures for 24 inch 4k screen and up, which is super neat ! but it not really working well on small 6inch screen devices with high resolution like iPhone. Mine is 13pro iso 17.5.1.. the issue is in the menus mainly but in gameplay is fine .
the green..
Exactly. I having headache since that update ..seriously šµāš«
normal mp bug once again
why would they do this
Bc itās game loft
Same for me. Couldnāt play more than 5 minutes. My eyes are hurting literally. The whole color scheme looks childish tbh.
This just happened and I donāt know why
Haha ez -1
Canāt connect Facebook
Who designed this? The screen is overloaded with black bars, some seem to have no purpose, the grey overlay on the opponents are ugly and block the line of sight and as a bonus shockwave completely distorts the screen for a moment. Additionally on iOS with an iPad Pro M1 in performance mode the textures are flat and blurry (and i donāt mean the areas with motion blur) and in quality mode the visuals are better but stutter (even at 60 fps) ⦠both visuals make you dizzy. I see tons of things to be optimized here. A9 was way way better in all areas here.
No rep gain
You also see no points gained at the end of the MP game ⦠again only a black area.
migrated my ios account onto android and all it does is this and crashes
Who needs to see the track? 
Is there any one else having problem with losing progress?
scrolling is messed up
the new color scheme hurts my eyes, anyone else experience the same?
Yes, horrible. The lime green for example is nuts. Canāt read the font. Hard to believe this was noticed in development.
Has anyone logged in using Facebook yet
Anybody on IOS getting the offer for the OC pass?
Lamborghini Countach is not C class
@candid sonnet
Iām not getting any reps from daily event, what should I do
Same problem here, it was working fine after install now I have trouble earning reps
i tried to reinstall the game but still not working
I never got the neon
Also the club chat was better on A9 you could wrote more and this new update you canāt write enough words š”
any admin can report this problem pls?
Anyone want to join my club it's called rip asphalt 9
Multiplayer itās not working
To be honest I donāt like how gl ruined everything after the unit update
Only the devs. Not for players.
Canāt search Player ID to add friends
Hi Gameloft. Please fix this. Itās not realistic to beat 1:05 seconds.
no graphics settings,13 pro
The dev team should really consider disabling this horrible camera shader / render effect that makes everything look like offset print glitch šµāš«
My account was connected to the game center. Last night it was showing my account I played multiple races but today I woke up and saw my account progress has been reset to the beginning ,please help me I have all the recording of my account as a proof
Reach out to customer care please
i tried they are giving me automated reply. Please help me
they give auto reply at first, but then when a cc agent takes your case they reply to you
how much time it will take
What do I do when the game takes a trade token?
I just wanted to bring up a minor issue about the visibility of the Rep on the game's UI. The yellow text in thin font on the white background is quite difficult to read, especially for visually impaired people. Would it be possible to use a different color scheme? This would make it much easier for everyone to quickly see their Rep
Reverting the game back to before unite would make everything easier, and you could actually read the reputation points
Please fix
The shockwave effect transforms the screen into unplayable mess with halftone effects and that bubble effect. Three four shockwave bursts and I can see myself crashing, cuz the track is not visible.
I kept searching to see if a new C class car was launched. Later realised BOB fuckād up
hey guys, is this broken?? i cant seem to finish before 1:24
the font(size ) is terrible for mobile players , i need another set of new glasses to see whatās written , also it very bad for my eyes with the new layout so tired after some playing ( how can we grind )
Iām not sure what your problem with this is as I can see through the shockwave filter fine. Possibly itās your deviceās hardwareās graphical limitations?
iPad Pro , iPhone 15 ā¦need I check it on more devices?
Since you play on Xbox you might not have issues, smaller screens are having issues. And that filter is damn annoying.
I play on IPhone 15. I just have Asphalt 9 installed on all of my devices (Xbox, Switch, phone, and desktop)
Renault RS.01 showroom. Stage 2 - 1:05:00 not possible at the required rank at 1 star. Test it again
Maybe Iām getting old š¤£
@candid sonnet I want to hang myself....help me
^^^ I should emphasize as well I am no where near the time of 1:05:00
when will the HAIKU Club chat getting fixed?
Epic part offer in shop are bugged, all I get is offers for golden cars.
Please remove epics from store once the car is golden.
It doesnāt make any sense to prevent us from buying epics we actually need using the resources we saved for years, especially when we spent a lot of time and resources to reach higher garage levels to unlock more epics in shop
Cars from new garage levels are not added at all in the Legend store, epics or blueprints.
Legend store is in sync with the Ads pack/Free classic pack, and you can see there which cars are available (the same ones we had for years).
Whatās the point of adding that many garage levels and new packs to buy BPs for these cars when we already maxed them to reach the required garage level.
We need their epics available in shop as well to make it worth spending
GL's way of doing a garage revamp without doing a garage revamp.
If thatās true i donāt know what to say anymore š¤¦āāļø
The only reason players asked for garage level revamp was to add more cars (BPs and epics) to store so we can use those TC.
Millions of TC sitting there with no use. At least let us trade them to blue tokens
Yeah ⦠since yesterday itās the same every renewal of the shop. The info box is a joke for that matter. Still only useful to get 5 tokens from daily goals.
How many times a day d yaāll charge ur iPads
I have this issue that whenever I switch to a different app or go home from ALU, then go back in the sound wont come from the game but will come from the ads
Anybody have the same issue?
There is no return or next button if we open a window to see which missing members on a club requirement. I had to force quit the game just to get out of the menu.
I charge once a day for an hour.
The sound of engines is kinda low.
If u use it all day?
@candid sonnet i logged in from android to ios platform yesterday with code after that my account is lost? Now i donāt have access from android as well
lost my account after linking to steam and android
old id i-e7886f
after unite launched on ios I linked with steam first with generated code, works fine, then my galaxy tab s9, works fine too, then when I opened the game on my rog phone it said error 1 migration failed and it crashed. When I reopen the game it replaced my game with new id (og was something like u96 or u94, now 846e8e), cant access my account anymore, even on my original ipad with all the social options. please help. I tried the online CS already, they simply ghosted me -_-
Next LS update ⦠same crap š¤¦āāļø
now I got another another ID šæ
(facebook and google play just says error while connecting now)
It's not possible to exit from this menu... there's no back or close button š«
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League mixing in bronze makes it impossible to escape. I am only able to use etense, played about 10 races every single time got matched with pinafarinas. impossible to gain rank.
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No ghost/gss option for private lobbies.
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After getting kd'd in mp, you no longer get a full bar of nitro like you used to.
and all the other issues that have already been mentioned by others in this channel
now i'm afraid to use shockwave! is there a way to turn off this visual effect? After 15 minutes of playing you get epileptic seizures!!! š¤Æ
Yes true.
@candid sonnet i Lost my old account today and I'm now in a new account.
Please contact me and I will give you all proof ( photos and video recorded before my account got cancelled)
Canāt gain any club reputation from any events
Just did DCL and no rep at all.. please fix this
Why does the game runs horribel on MacBook Air M1
Bad optimization. Game freezes during races and i've never had that problem before the release of unite.
Slipstream mode: when following another car, nitro gets filled up as it should but there is no slipstream trace visible
Noticeable issue game randomly crashes while doing multiple non-multiplayer races
Yo
And the crashes are probably caused by watching ads for ad boosts
Sometimes after winning Team Persuit no reward or rep points are given. Is this a bug or my misunderstanding?
No new garage level car in legend store,is this intended? @candid sonnet @summer turtle please reply,thanks
Lmao
iPhone 13 issues:
All sounds not work
Bad Graphics
Don't show SlipStream Line i can't see line
Womp
@candid sonnet Lot of questions above and no responses. What info can you share?
come back asphalt 9 plz....
Womp
Somebody told me to connect a controller and press the back button
Of course! But if I don't use and don't have a controller?
I always played on iPad and iPhone, tilt.
Yeah thatās the problem, then he said android guys have the advantage here
More womp womp of asphalt
Can someone send a video of the in game graphics
We wanted garage levels for legend store because many players have the cars maxed out that are currently there
Lmao
Hey there š
- Please smaller the yellow Collect Button as it's to big
- Please smaller the left bottom text and also, the background of the reward looks odd
Did not see slipstream in an event but I did in another one. It is a bug or issue with colour in that event?
Hope this helps and keep that feedback coming! We'd love to hear your thoughts on the changes. @candid sonnet How about answering the legend store question although I suspect we all know the answer.
Font size needs to be bigger and easier to read.
Audio keeps going on silent when I exit out of the game and go back in, I have to completely restart to get it to work
Same here. Have you found a solution yet?
Has anyone linked their iOS account to Xbox? If so does it save your progress.
whatās different in the update ?
it says on the stats theres available upgrades but im maxed for the moment...
Can you please shorten this so it doesnāt take up so much of the screen.
Why is chat so limited? 20 characters max ????
On my 2019 Intel MacBook running the newest macOS version, the car lights don't work.
That nitro bar at the top is obscuring. Canāt see whatās ahead clearly
please stop with league mixing , no need for anymore there plenty of players now !!
for some reason, even though iāve done many races, the game doesnāt give me any reputation points.
This time is impossible on Renaualt R.S showroom event stage 2
Is it just me or are the sfx the same from a9 on iOS. On my computer, it has the new sound effects like the nitro
time is impossible unless i use a 5* renault which i cant because the credits of the ultima, please fix this bug ASAP as we cant progress fast enough for stage 3
this is iphone xr and graphics become downgraded
Yrah graphic does look bad
please make gameplay less laggy (or add the graphics settings in the settings tab) my phone is frozen half the time and it's impossible to play multiplayer
also make the name tags translucent or smth it's impossible to see the track when u start from the back of the grid
same
Some tracks are so good on my iPhone 14, but the dim lit ones and night one, graphics are not good.
iphone 11 pro (runs well but lacks the AA reflections which it can definitely run)
Same
And it also doesnāt show how many points I gained/lost in multiplayer
Team pursuit is very glitchy and Iām on a iPhone 13 Pro so not sure what is happening
Font sizes too small. You need to have contrasting text to background! ALWAYS! White type against fluorescent green background, Light/pale text (eg yellow) against white background. Hopeless. More thought into practical use-ability instead of just thinking āwhat looks prettyā.
Renault RS Showroom Stage 2 impossible. Around 20 sec out.
Getting a lot of lag.
Can not exit the ācheck who has completedā screen.
No change to the Challenges. Been the same for years.
No change to Legend Store cars
You have killed club chat. Greatly decreased number of characters able to be typed. Only 1/3-1/2 of screen (iphone) available for actual chat text. Why??
I canāt even do Team Pursuit and Iām on a 14 Pro Max
' No connection to game server.
' ERROR 29.
I keep getting this problem when trying MP. Please fix this ASAP.
The game needs more purple, not enough purple
This happened to me a few times now. My connection is fine, just no messages or any history able to be seen
Same here. Chat window isnāt purple - pls fix asap.
It keeps doing this every other match
Ik its not my internet cause i can use discord
š¤¦āāļø
How to beat 1:05ļ¼please fix it
behold, asphalt 9 ushiteš„
Still not able to play MP, still no response from customer care⦠@candid sonnet
Update š²
Same situation also after the update
The game received a patch 14 hours ago
I know and i have already downloaded it, but no changes for me š¤·āāļø. I can accept that something doesn't work at first, but the most irritating thing is that there is no support from GL.
they dropped a shite update, they got a lot to work thru now
Does someone here know how to enter a promo code?
After require 1:05 in Stage 2, Stage 5 require rank 3721 š¤£š¤£š¤£
How to fix this? Connect is disabled.
As shown in the attached recording, it appears that the new map has a glitch or bug causing my car to get stuck in a specific spot, and I am unable to drive out of it.
I am stuck in career mission where i need specific cars like aston marin victor and V12 speedster. Also Ferrari Roma and Bentli. I donāt know how to get these car easily. And i donāt have money to spend on Packs. @candid sonnet @chilly tide @summer turtle
Shouldnt these be updated to the new garage levels? Also the items in the legend store. They dont appear to be
I've also reached that stage and faced the same. Now we have 2 stages impossible to finish.
Use this link: https://www.gameloft.com/redeem/asphalt-legends-unite
Even after update?
My device could handle it too but dey removed the motion blur and the reflection which kinda sucks
Thought this update would be cool but turns out to be pretty useless
Very disappointed fr
Wildcard donating to clubmates not working
This is more than the max ????
Yup. The Singapore glitch. New update was rolled out just yet, they mightāve fixed it šš¼š
Why Graphic quality in Unite decreased compared to A9?
iPhone 11
5* needed
What will one do with extra blueprints if it is already 5 stars?š¤¦āāļø
Gl logic
2 times in a row 0 rep for winning Team Pursuit. Guys, please fix this. I miss at least 1500 rep because of this bug @candid sonnet @summer turtle
Stage 5 is 3721 and stage 6 is 2536. How stu pid are these people?
That's not where rep shows. It's in the top right corner of next screen
This is what it should look like. Itās a bug.
But you get rep from other races/events?
Yup. Sometimes Team Pursuit lacks
What device you play on?
iPad Pro
Jāai vient de teste le mp avec les nomsš¤¬š¤¬š¤¬ degueu leur miniature (police ) en grand tu vois les virage pour anticiper incroyable graphique on dirait lumiĆØre et monter au maxe mauvaise qualitĆ©
hi ive been playin for bout 3 yrs got this on one of my old iPads (mini 4) when updating to unite. would iPad 6th Gen be supported for unite ?
Thanks for fixing the Renault showroom event.
On my XS, there used to be motion blur but it isnāt in anymore. I know it definitely can handle that
Please remove the players from cb, itās really annoying
@candid sonnet i did not get any launch gift rewards any solution to fix it? (Nvm i got it)
So all 4 gb update for mp ? No update for my sight Iām about to lose?!
Shop still contains nothing new 
No close button on the clubmates who have already completed it screen.
MP1 still server error
opening and closing the upgrades tap has this opaque black window that shows up early and goes out late
Come on guys, this is ridiculous
And again the Team Pursuit 0 rep point bug. 100% received no rep points, can clearly see that in the club overview. Big fixes are required otherwise youāll lose so many (paying!) players. This is insane
Facing the same. No rep, no team events completition.
Score value not being shown still
Also, in slipstream, the trails arenāt showing. It either shows too faint or isnāt shown at all
Reputation points not updated since the second day, connect button on the other device is gray
https://www.gameloft.com/redeem/asphalt-legends-unite but what code You get? everything i tested yesterday already expired.
I logged in when unite launcher and I never got the free car
The Nissan 37oz neon edition I never received it
In the first screenshot I show that thereās no blueprints owned for the car at all and in the second one I show the car still being locked
DS1: Koenigsegg Jesko, nerf floaty drift a little after F5 released.
DS2: Rimac Nevera, no change.
DS3: Bugatti Noire, no change.
DS4: Bugatti Centodieci, no change.
DS5: Koenigsegg Gemera, no change.
DS6: Bugatti Bolide, buff better nitro in next several updates.
DS7: Koenigsegg CC850, buff physics in next update.
DS8: Devel Sixteen, nerf core physics quite a lot in next several updates to make it Louis Sixteen!
So, in DS9, Koenigsegg Jesko Absolut, directly tell us when you need to make whale players be like CLOWNs? Absolutely before DS10?!
@candid sonnet
Why the silence about the garage update and legend store?
hello
And still no statement to the cheaterboards
Unmute me @everyone
fix this
Hey can anyone help me out I haven't played since Asphalt 9 and didn't save my progress before Asphalt United came out and now I lost all my stuff
What stuff are you losing if youāve not played since A9?
I pretty much lost everything I had in my garage I'm back down to zero
Contact customer service then. But in your message you said youāve not played since A9 so you basically had no progress in the game before Unite
What are those in curly brackets? Definitely not what they want us to see
WHY DO I KEEP GETTING NO REWARDS OR REP FROM THIS MODE????!!!!
why are player names being automatically change ingame?
I used to play A9 but stopped last event i remember playing was when the Mazda furai came out
Same too here
I also saw this when after I got higher in silver league but still wanted to use the same car I was using in the league I progressed from but I couldnāt but I was able to use the cars provided in the very league I got to, I think even if we have progressed from a league we should still be able to use the cars in our previous leagues we have progressed higher than
And GL should pls give us access to our entire garage cars bcs the grind is so hard and as we got higher, we end up with cars in the higher leagues which our current league cars canāt do anything with such cars so pls fixe that
Has ds9 been activated for you? If not, who will enter the game!?
Itās fixed now. š
Yo guys anyone also getting a āno connection to game serverā msg while joining multiplayer?
Nobody should invest in the Absolut to make a clear statement. I certainly wonāt.
Wait is ds9 supposed to be out
Please fix this cheater board bug from joining private lobbies!
Can you transfer your account from iOS to PlayStation?
Nope
I wish but no
Playstation is all forced new accounts and switch is... well
Switch
I noticed that the McMurtry speirling has lost its pn boost. Is it supposed to be nerfed or a bug? @candid sonnet
Ive had this too please fix this I thought this was YouTube being weird or something
Still have this issue
Canāt finish this win reputation daily goal

Bro I'm going color blind from image
Why so less peoples in mp?
Plus no reputation points and cant see club chat
Please check u-0c4321 please i need reputation points!!!
Guys I crashed twice just after crossing the finish line, I thought my iPad Air 4 should be okay with this alu
Iām not sure if itās a device issue or game issue, but everything works fine before the update and it takes ages for cc to respond
i canāt watch ads in my account, you guys have this problem?
I canāt join mp without error code 29, before in asphalt 9 there was no such issue
Iām getting this error only when I try using H2 Speed after getting to silver league, however, I am able to use any other car
This is what the legend store looks like at level 51. Exactly the same as it did at level 18. What was the point of levelling up if nothing was going to change. Just cosmetic? Like the update. The only reason players were asking for it was because they could buy blueprints for credits. Itās a shame that shameloft resorts to such petty stuff. No buying of legend pass till things change here.
Stop this nonsense with the new league division in MP1 and give us back the old one. We have invested time and or money to build a garage. We have the right to make full use of it.
What you are doing here is annoying and frustrating. In the end, however, the players will realize that they don't need the game - but you will realize that you need the players ...
The only thing they changed is that you have the collector packs now for 110 tokens ⦠as if anyone with more than two functional brain cells would take those. The odds of getting anything useful is near zero at high levels. Without any offers in the shop the new garage levels are basically useless as are Trade coins.
I am annoyed that Gameloft doesnāt add a graphics option for IOS. Like even customer care says that it is a high intensive game and every minute my XR keeps crashing, lagging or full on out quitting the game. Add the option for once OR many of your players Gameloft will have a hard time and quit.
Game breaking bug it made the game unplayable
@candid sonnet Add graphic options on iOS.
Bro i also lost mine what should i do
iPhone 15 Pro haves graphic option
My IPhone 8 can still run Asphalt unite without problems but it will feel like an BBQ š
Iphone 7 šæ
Respect
Is someone interested in the IOS clubs? Cuz you need to be a robot to get such much clubreputation⦠š
@sudden jackal The only problem with this game is the pixel-filled game interface
Sorry but what do you mean whit āpixel-filled game interface?
game is unclear UI
Yeah since unite launched is that a big problem (for me)
I had this issue before updating Asphalt unite
How much tokens do you have?
I have 101 tokens
I had an 1800 but bought it Pack FORMULA E
I canāt play multiplayer even tho my Xbox settings say I could
4Gb to 8.75
This happened to me too now. Seems to happen only when you win as Security when you're not the one delivering the last KD š¤
There is no button to exit this menu, necessitating closing the app to be able to play the game again.
Iām not adding to my club reps for any race I complete
Massive lag in MP since Unite update makes it impossible to climb the leaderboard. Device is iPhone XR with latest iOS version
Nice, I just sadly have 1 š¦
Thank you @candid sonnet to solve this issue and get my progress back to my id after this I play
and
both
v e r t i c a l
it says its done but i didnt claim anything
oi nathan what phone are you referring to?
That phone is no longer enough. I have an iPad 9 and the graphics option does not appear either, but it plays bine without delay and remember that this phone has 3 GB of RAM.
i have an iphone 8, so i think an XR is fine
Well Gameloft can say goodbye to a lot of players then. If they would add the graphics option it would certainly allow my phone to improve better and others.
You have to wait, maybe it's mobile optimization, you have it updated to the latest version of iOS
Yes. But like a minute later it lags.
it looks hideous on my iphone 8 but it still runs pretty well
unfortunately i dont think gaymeloft cares about losing playerbase as theyre probably targeting whales anyway
Bro what ā ļø
dam, you were playin on an ibm 1!
My question is what is the point of raising the garage level if this is going to continue the same as this is garbage?
If you donāt believe me look.š
what is your garage level? ive never seen only import parts
Level 18
ah! yeah im lower
Level 20 nice!
Mi level is 50 with the update
hows your storage looking? when i have no space left the games less stable
I mean you are not wrong but I have World of Tanks Blitz which has a lot of app data nearly 10GB! It runs absolutely smoothly on my phone. But Asphaltā¦
Optimization
heres playing at 1% battery on my iphone 8
obviously it looks hideous, but as it looks marginally better when above low battery, i wonder if the post update ugliness is just the textures not loading in completely.
Dude thats my username for years but now i cant use it? seriously??
Why is the (new) sound effect when using nitro only available on windows
i have it on my all devices
iOS is not available
no i have, i have 13 pro max and i have the sound
i use xs max
Can IOS have graphics settings so this doesnāt happen
And that is a good thing!!!
Also that countdown sound before the race sounds weak (zing, zing, zing). The old sound had more power ⦠this sounds just castrated.
no comment
whats that below asphalt 9
The Chinese version.
Please help
Contact customer care or reinstall the game.
They banned me from general chat for no reason
you can get the chinese version?
I have a teammate who lost both their android account and their iOS account during the Unite transition. What is GL doing for these people? Is this a common thing rn? He has recordings of both his garages with ID.
you spam
Donāt get me wrong, I love this new overhaul update. It makes the game feel finished and organized, but there are a few things that make it terrible and unplayable.
-graphics issues: asphalt legends has great graphics but it seems to be set to max as default. This is a reoccurring issue with my game at least where I will be competing in an online match and my game freezes to reload the graphics. All this needs is the graphics settings you get on pc.
-Advertisements mid race: I appear to not be the only one with this issue but I seem to never get adds unless Iām playing online. I donāt think people want to see an add for PokĆ©mon go while in a competition with their friends but that might be just me.
-crashing: my game tends to always crash when I cross the finish line. I donāt know if that is a graphics issue or the game not able to load the ui. It just seems to be a reoccurring issue.
-(this is just a feature suggestion) it would be very nice to be able to play without internet like asphalt 8. Being able to play the campaign mode only due to everything else needing to connect to internet in order to work. This could be completed by saving the progress to the device and when it reconnects to internet it can synchronize.
I would really appreciate gameloft and the asphalt team to at least read and or acknowledge these issues. I just thought I should bring up these issues
- Device: IPhone 13 (512GB)
- IOS Version: IOS 18 beta 3 Rerelease
Caribbean track will display a pink screen went go to a specific place
chat doesnt show
Where is the ā to get out of this?
I had the same issue. If you look up asphalt 9 redeem code, and click on the gameloft page, you enter your player id and type in the code.
I donāt know if it changed since then or not
Unfortunate: contact customer care.
I contacted 12 hours ago they are not responding.
I too donāt have it. I use XS
is my iPhone 15 pro supposed to be really hot after playing for 5 mins 
itās like an oven
My iOS asphalt legends unite account is gone when I update the game.
I also lost my account after the update i think they haven't migrated my account from asphalt 9 legend to asphalt legends unite i contacted the customer care but I don't think they do care if there will be no solution for this . Then i will have to say good bye to asphalt 9 / ALU
@candid sonnet Day 2 of asking : Add graphic options on iOS.
@candid sonnet talk with developers and solve this issue, itās impossible to see the track cause name of opponents, above all in the first 15 - 20 seconds and starting in last position
Still not a single blueprint in the legend store. Itās plain simple cheating by shameloft when they say that there would be blueprints of the cars that have not been maxed depending on the level. If only they concentrate less on making fools out of people than they do on making the game better. I for one will keep highlighting this till someone from shameloft explains this cheating. And of course will not be spending a penny on this game till things change. I request the other players to do the same.
š¤¬
Day 3 of IOS Progress Issue :-
I also lost my account after the update i think they haven't migrated my account from asphalt 9 legend to asphalt legends unite i contacted the customer care but I don't think they do care if there will be no solution for this . Then i will have to say good bye to asphalt 9 / ALU
Have you contacted them though. They will help you with your account. Customer care is full of questionable people who donāt even know much about the game but just contact them.
Reported to customer care but bought daily event pass for RS01 showroom event to make sure I can unlock the car and get the eips, donāt get 15 tickets and no free refills - why allow your customers to buy something that doesnāt give the advertised rewards? I was set up to get quite a long way through the event today as Iāve got work during the week and Gameloft, with usual immaculate timing wonāt let me.
Remove the damn gray bars, remove the player IDs (they also not needed in the leader boards and club member list) and make the black bars a bit more transparent. The screen is filled with so much useless information that it hurts the game. Who came up with this idea?
Or give us an option to turn these informations off.
Mate i contacted almost 30 cc agents They have almost the same answers they are not helping me
Almost 30 cc is a bit shocking. I am pretty sure you used email. That does not work. Reinstall AU and go to customer care there, give them your account id for your lost account and they should do something about it.
It's been 3 days I tried everything lets hope muttley give a solution for ios account progress issue as he gives it to android and windows
But i haven't tried ingame customer care option. I only tried the email one i should contact to cc with this one also
Good luck then.
pt. 2
If you use an hotspot you canāt play multiplayer, itās say: āno connectionā please solve this- device: IPhone 8
I alreaddy miss Asphalt 9 - the only good thing on unite is the gently acylone starway XD
use VPN
I'm Android and I still haven't had my progress back for 4 days
physics are still broken in the game
this too
Thereās constant overheating since the new update
even on the iphone 15 pro max
i have to put my phone into the frige to cool it down after a 30 minute session
and on battery it uses A TON of battery
Man this sucks ,im on ios
At least you survive...?
šRespawing glitchā¦?
Yh
The cops wont get you
šDidnāt think of that maybe it is good thing.
bro i lose 1-2 battery per race on lpm and min brightness
Reason: Posted an invite
In not able te redeem anything
its more fun when you actually play the game
I do.
fr fr
i know, what i mean is that you would be able to dodge security cars
Oh my bad took it seriously š . Not wrong at all but at the end of the vid he got a huge glitch which I was talking about.
Why wonāt the game let me use my Pininfarina in Silver league?
its okay
It wonāt let me use the lotus Elise either
is it a bug that we cant see our own id in our own name or is that intentional?
When we're too good with a certain car they wont allow us to use it š
I cannot play MP1 since yesterday because error 21 (mp2 is fine, everything else is fine)
BMW car hunting is very poor, you can drive for how long and not receive cards āļø
Get use to it. Thatās how shamloft functions.
I wonder if it was a good idea to buy bonus packages with multi, because I feel like I have nothing extra
"the chance to get something more reminds me of gambling"
@candid sonnet Day 3 of asking : Add graphic options on iOS.
God
you are going to die waiting

here's the next thing, guaranteed and it's shamloft š¤”
grants != guaranteed
is it the same for you? I can't use any car that is not in my current sub-league.
I am currently silver4 any car below that gives this error.
So do I
I have that same problem 
Reason: Bad word usage
they write a lot and promise and you receive as always š
I guess thatās the Strat with pay to win
I canāt claim rewards in xbox
Is there a reason for this fake shop offers? Store picture shows more epics than there are inside. Also 10⬠for one epic for a mid-level b class car. Ridiculous. š¤¦āāļø
Also shop still isnāt fixed ⦠the same level 18 crap as before.
when this is corrected, the player name obscures the route š
Physic now belike: easy to be knocked and hard to knock some bdy
Jepp ⦠useless and ugly information all over the place
Hmm, we got Rewind video today rather than information about numerous bugs and design flaws. š¤¦š»āāļø
Why I cant connect my gc account?
on iOS the navigation with controller is horrible and partly broken, some menu's not even reachable or claim button not clickable.
dude im playing since 11 may 2019 what is this date bruh, i moved to ios only
and all other stats are wrong in my rewind
New LS cars still not showing up in the store? I havenāt had a single new one appear since the update, iām GL32
i started getting ads after transferring to unite although i have spent money on the game before
Is it just me or detail distance is dropped significantly after the update?
In Slipstream the trails arenāt showing.
@candid sonnet why are we not receiving information about the legend store? How difficult is it to provide a clear answer if the current shop is as intended.
@candid sonnet Why did iOS lose 80 and 120 FPS? Now only 30 and 60 FPS available. Iām on iPhone 14 Pro Max.
Says āup toā
anyone else having mp lag causing you to lose a race? I am usually sitting right next to router and still having lag issues that cause me to lose a race since update. Never really had that issue before Unite update.
HEY,gl,can u explain???
how do you see that screen
I still didnt get an answer
@candid sonnet add graphics options to ios .
I wouldnāt ping them if I were you
@candid sonnet Day 4 of asking : Add graphic options on iOS.
Bruh
Victorās wheels are wrong, white part is gone
I mean, not possible to paint them?
Bruh u do realise NO Aston Martin in the game has wheel customisation optionsā¦
& even if they did, it would be the whole wheel & not just the āfrontā, so it wouldnāt work
Alright, will add to the reports
Cheers
I assume youāve already had numerous mentions about the new Legend store being glitched xD
I cant connect my gameloft to my asphalt on ios
@glass gorge on quality setting you only have avaiable 30 and 60 fps, on performance you should have 60/80/120
Could you check and let me know!
Thanks!
Can someone answer me
Hello, can you elaborate further, what issues do you get, are there any error messages? what steps did you do
So in the settings there is an option called connect and thats where i can connect my ubisoft to the game but in my case that button is grey but i want to connect it to ubisoft so i can play on pc
What age did you put when you first launched the game?
I honestly forgot it
Legend store contains the same level 18 crap than before.
The button is usually greyed out when a user has submitted a low age to the game, how old are you?
13
afaik the game does not allow you to use the connect option at 13 or below
depending on what number you put in the game, either way you can try and reach out to customer care
But i can when im 14?
I don't remember minimum age sorry
But tnx for the answer
My account is forcefully logged out many times
Unable to connect to Apple ID and Gameloft id
It was 16 or 18 but definitely not 14.
Oh Yes! You are right! Thank you so much š
Massive lag in MP!
Every single race I have massive lag, screen freezes and every other player in the race passes me. No chance to catch up again.
Itās an average time loss between 5 and 10 seconds every single race. How are we supposed to win races like that???
My iPhoneXR struggles to play this game (60fps)
So irritating
I donāt need any lag in race game
My XS does just great
xr no anti aliasing either?
Missing 120Hz option
Go back one menu. Choose Graphics, choose performance rather than quality
⦠and be prepared for blurry flat graphics š„“
I personally really hate the new graphicsš
On quality itās good and with 60fps smooth enough in my opinion. Donāt like the blurred image on perfomance ⦠itās like A9 was 2018.
Is it about time for Asphalt 10?ā ļø
That wonāt happen in the next couple of years after this update ⦠maybe never.
Anyone got an Intel Mac?
time for lag= chance to take a screenshot
I do but I donāt game on it
Ah⦠I was about to ask if the menu starts acting crazy after some seconds, and becomes⦠a strobe light⦠well⦠itās not that bad⦠but itās a glitch
This server is cursed
!rank
sheikh17_, that command is disabled in this channel.
Why is it crashing on IOS 18 and not on 17.
cuz its ios 18.. (it is beta)
Yes, I know.
Game freezes in multiplayer mode
We still get Level 18 crap in the shop 
Game is randomly crashing. I keep having to reload.
Itās plain simple cheating. Why are there on blueprints?????? And why is nobody from shameloft addressing these queries????
Today it's impossible to play. The game keeps crashing every 1-2 races. Often right after crossing the finish line.
It keeps crashing all day long even on iOS 17.
Hi guys, am I the one who donāt see the in-game chat?
Try to reinstall, if hadnāt.
Game crashed when I tried to claim my multiplayer reward. It didnāt let me claim it again when I reopened
After ALU launch the chat allowed me to enter like 20 characters at max. Now it completely broken. No messages are being sent.
Mine too
Our club chat is basically dead after the update. No one uses it anymore.
Massive lag now also in daily events and special events. 100% unplayable now.
Canāt believe how Unite can be far worse than A9 before
afaik not all tiers have rewards upon reaching
Ohh I see
Hi Gameloft. After 1 week with Unite, there is 1 option in Setting that I want.
āOLD A9 UIā
Could you add it? Pleaseā¦..
Same!
I donāt have the redeem button
@candid sonnet Day 5 of asking : Add graphic options on iOS.
The game has crashed several times today: when I cross the finish line in a race (lost tickets and rewards), when opened a free pack and when I tried to collect the rewards from MP
Yes they have but only when you reach them first time. If you get demoted and reach the tier again you donāt get rewards again. Thatās what i experienced.
They mess up so much why is the key saying c and decal sayingā¦ā¦
S and another class below
How can I log out my account
I need some help. Iām in a club and the chat is not working.. it was working on Monday but not on Tuesday or Wednesday the chat box is blank T^T. I type and it donāt see anything..
@candid sonnet Even my A9 rewind even saying add graphic options to iOS!š
.
If you are not minimum age you cannot connect your account according to Hehe (Discord mod).
When you initially open the app chat comes up as blank?
Who got the same message of multiplayer? (Itās very weird)
@merry hazel yes when I want to say something it doesnāt go through, I canāt see the other members response at all
But the donations go through lol
Game crashed when I tried to claim rewards and I didnāt get anything.
Also, what is ārequiredā to unlock custom colors and body parts? Itās not displaying any sort of information.
It's Star-Up for everything but Ring and Brakes, for these you need to play Multiplayer. And for the things inside of each component you can see it (it's also Multiplayer)
I mean specifically for custom colors and body parts. I know the others require multiplayer because it tells me.
Star-Ups ;D
No,that's because I login in Chinese area ,and Gmeloft locked āconnectā up in China.I want to use my Apple Gamecenter to login,but it said it was failed
Yeah itās not working for me either
THIS! Graphics options for iOS. My phone crashes constantly and overheats ever since the unite update. It takes up so much if my battery it doesnāt actually charge with a usb-c charger plugged in. It just dies slowerā¦
We also need the manual acceleration option too on iOS please @candid sonnet
theres something wrong w the optimization of the new graphics on ios. theres no reason why the game should be dropping to 20fps and overheating my iphone 13 pro max when it ran at a constant 60fps with no issues pre-update.
same
Club chat disappeared since yesterday
Everything about this update is an absolute sham none more than the legend store. There are no blueprints despite the level upgrades. Why was there a level upgrade in the first place? Anyone from shameloft? The mp is a joke. Filled with cheaters and cars flying all around. The only thing that hasnāt changed is the greed. Overtly priced packs. My request to all reading this, please stop spending money on this game till things are fixed and they are held accountable for the promises made . Anything else is an encouragement to Greedloft/shameloft .
Club chat disappears since I update to unite š¤·āāļø
amen š
@candid sonnet Day 6 of asking : Add graphic options to iOS.
I got a problem on career rn I have thr 370z nismo at 2* rn and it's saying "tap and check blueprints where you can get blueprints to star up the car" and its not even working when I tap the "+"
Day 8 of Unite ⦠still Level 18 in the store. 
The Enzo in DS shows 6 stars in the shop packs even though i have mine already gold with 5 stars. Please check on other platforms if its just a visual bug.
How am i the only one to not get any issues??
What phone do you have?
Iphone 14
Gameloft is gonna change that after the season āback to schoolā because they alreaddy made 3 new seasons and on all the devices are some/many problems - like the club chat itās the same by me canāt see anything etc.
Where did you get that from? And why no fix? This is one of the most awaited features and they havenāt prepared for that? Unbelievable š¤¦āāļø
You know how gameloft is - they fixed the Aston Martin vantage V12 bug also when unite launched - not earlier
Announcing many new garage levels with NO REAL CHANGE is very unprofessional. Does this studio have no testers?
And I own that Aston Martin vanatage V12 2022 - so for me it was very irritating⦠ā The fired alot of employees before unite launchedā¦
LOL ⦠thatās always a good sign šµāš« And what bug did the vantage have? I have it gold and didnāt felt any bug.
I mean that one from the Grand Prix 3 season ago
yall it wont let me do my rewind even though ive had my asphalt 9 game for like 4 years or so
Linked your account to Gameloft-ID? You also need your new ID.
how do i do that?
Search online for it ⦠there are tutorials how to connect your game account to a Gameloft-ID. Do you also already have a new account ID that starts with āu-ā? If so use this for Rewind.
The game continues to crash in MP when I cross the finish line
Can you guys please change the club chat like it used to be
Can anyone in Shameloft/Greedloft tell me where in multiplayer can we use the Huracan???? And if it canāt be used anywhere why and what is this card sale for???? No end to greed and cheating. Loads of players have this car but the new stupid mp format is not letting players use it.
I wish the old game was back, I had no trouble with it at all.. now I canāt connect to the servers to get my rewards ā¦
HUD stays on screen when pausing the game (Drive Syndicate)
GL so creedy , look at all the useless packs we can buy now , butt no fix for anything that problematic at the moment pfff , the end is near if nothing changes
to many cheaters also , i canāt even play multiplayer , how do i get the missions done for LP š¤¬
Ikr
The showcase wonāt give tokens for the Mission R win - anyone else or just me?
Anyone else having issues connecting to the servers? I tried with WiFi and data, but got the same issue.
On ios, it shows Koenigsegg Jesko Absolut. Now on my pc, why does it show some "Pininfarina" Jesko Absolut with a picture of the Pininfarina Batista?? š
@atomic veldt yes I am āš½
What elo are you in for mp?
I found a teeny tiny non problematic mistake in asphalt unite, that got carried from asphalt 9
You guys ruined the entire game fr. What a shame
Does anyone know where weāre supposed to enter the reward codes?
I canāt exit this when clicked on whoās missing
Yeah I have enough of it, I keep crashing when starting a race in multiplayer
I canāt exit this when clicked on whoās missing
Audio doesnāt work once I leave the game for another app and hop back in (the game ran in the background)
Phone controllers seem to disconnect themselves after long play periods. Around 60 minutes. Needing a restart to continue working. Controllers like the backbone or razer kishi. Or simply moving the phone too much will do it.
Also when swapping between xbox and iPhone the manual acceleration keeps turning off forcing me to change the setting every time I swap back to my xbox
is it just me or r yāall profiles showing that thereās no multiplayer or events and that theyāll be coming soon
It crashed my x box LMAO
I canāt unlock the Ferrari Enzo because the game did not give me enough of to drive syndicate currency so now I canāt get any more of the currency and I will only have 44 blueprints for the Ferrari Enzo
If someone knows how to resolve this problem, please let me know
I didnāt received my Elite B final prize, as I also didnāt got the final prize from Elite C eitherā¦
Honestly, with the way how I just got tricked like that to put in so much hours of work into this drive syndicate just for me to get faked like that I might quit
@candid sonnet Day 7 of asking : Add graphic options on iOS.
This is minute 1000 of me axing for my Enzo Ferrari because I swear to God, I grind it so long so long and the syndicate does not even give me the car
How many stars did you get for mission R? If you got beyond 2 star, thatās where you wasted SC.
Any wildcards you couldāve used for mission R to save SC?
Did you optimize SC output by playing only those races with best SC/SP ratio?
DS is all about optimizing SC output, there are lots of videos on YouTube where you can check how to do it
Same here (Edit: I can log in again)
Day 9 of Level 18 crap in the shop 
But hey, we have this nice and generous packs to grab. šµāš«
I might one star this game for random game crash on MP
It's not a free nor guaranteed Car, just put in some Tokens if you have any
If you spend unnecessary SC, that's on you
Reason: Posted an invite
Hi, Iām not sure if this is a bug or part of the gameplay but as I enter to play a level in the career section, it doesnāt go to car selection and forces me to play with the most basic car. I think it is only in specific levels it forces me to do this since when I play other levels it works normally. Does anyone know why or how to fix it?
Game currently unplayable on iphone XR. Horrendous lag-if I can log in. Itās been bad but today has gone to another level.
Iām maxed out my mission. R is just that they did not give me the required amount of blueprints I need for the Enzo Ferrari and when I did try to get some more, I ran out of the syndicate currency. I tried to get some more but when I did, it only gave me 400 and the closed
Donāt know if itās been mentioned, but the solid gray color gamer tags above the cars obstruct the view of the road ahead.
Yeah, but they shouldnāt put me behind a pay wall because now I canāt even use tokens but thanks for the help anyways
Thank you for letting me know
may have already had this mentioned but the new nitro sounds arenāt here, i still have the old ones
too bad i keep crashing during a multiplayer
Is there anyone who can clarify my problem
Trying to sign in to rewind event with gameloft id doesnāt work for me
From game options go to connect, then log into gl id and it will send you code on email, enter and hit rewind again
Ye
Iāve already tried that, no such luck
Anyone else lagging during a race and end up getting last place?
Canāt close the completion check
After 4 years apologizing and promising that they would update LS
Will it be true this time?
yall i screwed myself over by buying a 10 pack of mission r while doing the 20000 token run and didnt realize i needed those 20000 and now i cant upgrade the nitro on absolut and am stuck at 3,013 tokens and i need 4,600 to be able to upgrade the jesko and now i dont know what to do can someone please help me
please i dont want to have to pay for syndicate tokens
It was done on purpose. When greed and cheating are a part of company policy, itās just this kind of drama thats used to fool people. Nothing will happen because they have no intention to make it happen. Once a cheat company, always a cheat company.
I also guess it was never intended by GL even though it was the only reason why players asked for more levels.
If they donāt add BPs and epics to store with next update, theyāll definitely lose thousands of paying customers
Just noticed that when you level-up your garage, you don't get the free refill to all your cars, like it used to be.
that was for rep level
Right! It was so long ago⦠youāre right! Thanks
Sorry, i donāt buy this āwe need the next update at the end of Septemberā nonsense ⦠they could provide a fix to download for this important issue.
Please put a stop to league mixing. We have enough people playing the game already
someone please help me
Wrong channel, and there is no help for your situation. Wait for relay packs to get syndicate coins.
Chat still broken!
Same but with a screen recording
What would be so wrong with a hotfix update ffs, morons
Softlock
@candid sonnet Day 8 of asking : Add graphic options to iOS.
Don't make game pay to win give me some wild cards of class b āļø star1
It came back for 2 hours, but it died out again! šššš
Anyone else feeling lag issues ?
I want my reward! I completed the Race!
Gameloft, please could you optimize Asphalt 9 Unite as on my Iphone XR, the game feels laggy and is on 20fps. It's not just me, everyone playing on IOS/Android on a lower end device feels the same way. I would appreciate it if you could make the game more playable on lower - end devices. Thank you.
@candid sonnet Day 9 of asking : Add graphic options to iOS.
iPad air2 supported in Future?
Can' t reach out to my latest id. Only got that one before the latest "update" .....š©
game likes randomly closing
Bug report: Data not showing in GP results
Steps to recreate: Player misses R1 and Posts no time.
Player is the first racer to post time in R2. Player receives 50 points
Player is awarded 50 points and 2nd place overall because of qualification time comparison as expected.
Expected: Results show Player data.
Actual: No results displayed for Player
fish
Lag = MP unplayable. Always lag with updates yet there are LP conditions mandating MP wins/top 3 before you sort the issue. Not very bright.
My game will freeze every 8th race on average for about 7 seconds. When it unfreezes all the opponents are 7 seconds ahead. So frustrating
Guys I switched from android to ios and lost my progress, but I did link my account to Facebook. Is there any way I could get my account back?
did you link your save to gameloft id?
how do i close the ā club members who have completed ā
Thereās no way to exit. Youāll have to restart the game
Everbody knows this, you can't complete DS without spending real $.
Did you complete all those money runs? You can collect enough coins from there to upgrade the jesko
Not if you were unlucky with Porsche packs.
Thatās the huge flaw in DS: some lucky players who get jackpots in packs can complete the event with spending only low amount of money while players who are unlucky with packs get stuck in second chapter
Iām sick of bots and those who use cheats and trainers with this crossplay! everything was fine when we were just on our iOS platform š . And this no switch off crossplay on ios.. fantastic!
@candid sonnet Day 10 of asking : Add graphic options to iOS.
This is chat in asphalt unite where ācongratsā gets censored ⦠š¤”
With these rewards
GL given us
Invest your money and your resources and you will get this š©as a gift.
Amazing GL strategy šš»
No 7 is not visible in full table of GP. Iām at no 7 š
Look at the text sizes after the patch fix. Something that was fine before got corrupted.
Please reset the hotfix, the graphics are worse now and yet the fps are worse and there are lags now, while there werenāt before
Hi @ionic grotto
We would love to enable graphic options for iOS, that being said it's not that easy as these changes may or may not imply compiling shaders, long loading times or restarting the game.
At this point I'm not authorized to either confirm or deny that we may or may not be working on this but we heard you!
Stay tuned, thank you for your patience and understanding.
You're a LEGEND!
Also curios what device are you playing on?
HI @neat matrix We're sorry for the inconvenience š¦
Could you let us know what device are you playing on ?
iPad Pro M2
Thanks @hybrid crypt . Just want to say a HUGE thank you for responding. You donāt know how much I appreciate it! Anyway I am playing on iPhone XR.
Thank you for your report. We'll look into this!
Thank you very much, I was really okay with the performance before the hotfix
The top menu is still not reachable by controller on iOS... did someone actually tested this stuff before the release?
All of a sudden I cannot access Limited time events, special events (including the gp), multiplayer and the legends pass.
It shows me that there arenāt any events available for participation, and the same scenario happens with multiplayer, the MP Seasons arenāt available for me to access
This issue just happens with me at the moment, when I seek to open the game I find that there is nothing to participate in, can anyone help?
Everything is fine here. I think reinstall the game and it should work.
You have to use VPN and after than you have to restart your game...
Then you can play all events...
might be related to the issue . but can we got the 30fps option? i prefer stable 30 fps than my iPhone 15 pro heating up from the graphic demands on 60 fps and higher
Why havenāt yall fix the Facebook connect option I want my account back
š i need a magnifier in the latest hotfix lol
That makes sense - I was stuck when the Mercedes Vision AMG DS was running in Asphalt 9.
Me too
Hot fixes and all that drama of fixing things, in the mean time the legend store that matters to most players,still crap. Shameloft still feels no shame rolling out an incomplete update. Just keep buying the packs and passes and nothing else matters.
Can I link my iOS account to Xbox without losing any of my progress yet? How difficult is it to switch to my phone when Iām not home to my Xbox when Iām at home?
if you got Gameloft ID it is easy:
all in Setting >> Connect >>>> link with a code
- on main device "generate code"
- then on the other device "input code"
both devices will be linked and cross-progress saved through Gameloft ID .... but you can't play on both at the same time .
guys are there any people who are mods on discord server for this.
have you tried to dm him, I don't think he will notice cus he might be too busy.
What about the clubchat? Itās terrible . Any News?
I have but he hasnāt responded
Thank you
Got this error when I tried to play it on my Xbox.
You can just login to the game on your Xbox with your gameloft ID
They need to fix the: De Tomaso team Fordzilla P1 š - like the: Porsche formula E gen asphalt edition or the same whit the Devel sixteen/ Tomaso sixteen šš
I canāt do anything itās stuck on that error screen. When you click on the QR code in response to the error code you get nothing the game wonāt even load properly.
I keep not getting rewards for watching ads(bonus credits)
Has happened 4/6 times in watched an ad
Pretty annoying
Has now done it 6/8 times
You mean immediately you launch the game, thatās what you see?
If not, just open the game once again, go to āConnectā under the Gameloft ID option and there you should be able to enter your email and password for the Gameloft ID
There's no audio after the recent update. I'm using iPhone 12 (iOS 17.5.1)
thats would be a dream come true for me. š¤£
Breh.
Hi @neat matrix can you check the game settings and let me know if you're running on performance or quality settings
Seems thereās some glitch on the Shanghai track
In the extended Table the Player isn't included and skips the Placement (I'm 2nd, which is missing in the extended)
Performance cuz it runs 120 fps and quality laggy 60
But performance looked better before the Hotfix , it was performance there too and not Quality. On some tracks the fps already were better again yesterday
Itās stuck on that error message screen. As soon as I launch the game it goes to that error message and thatās all it shows.
@candid sonnet Day 11 of hoping : Add graphic options to iOS.
Same issue
Oh, then you should try contacting customer care
Game still crashes randomly when in Multiplayer, great.
Game crashes often when crossing finish line
what's your player id ?
I have they didnāt necessarily answer my question. I already uninstalled and reinstalled the game and itās the same issue.
I sent it via dms to be secure.
Thanks we will be looking into this!
Hi @ripe orbit what's your player id so we can look into this !
Sheesh - new update⦠now I can type a full sentence in chat. Shame it doesnāt get posted now!!! Team captain so this is really annoying!
guys if we typed "assassination" in the chat, will it be censored to ******ination?
starway event dissapeared
DMed for security.
Actually - next login it worked fine! Thanks - one less GL-itch to scratch at
thanks we will check this!
chat words are so bad , normale words are being blockt , for no reason why is that , we can not say blockt or congrats just insane nonsense
Also, whatās up with the small character limit in ingame chats šš
There is a new update which fixes chat limit
@candid sonnet Sorry for addressing this directly but since the fix the grey boxes are gone (which is good) but the Player IDs still remain. This information is completely useless and distracting. I only want to see the player name in game. What use is a scrollbar with a player ID ⦠to memorize it while driving and avoiding to get a KD? Please drive one MP race for yourself and you know what i mean. Please take it out!
i second this suggestion
Am I the only experiencing this? After Unite got released, the trails in Slipstream mode seem to be completely invisible on some tracks and on some, itās only visible at some points on the track
I'm having the same issue, prolly all ios users are
the app crashing after stopping a screen recording is a new feature, correct?
The new stuff now doesn't even come in with good internet
We're aware of the feedback and the team is trying to find a solution for it, ty for the report!
@candid sonnet Would you please render down the graphics for low end iPhones or let us have the option. I know misu said you might or might not be adding graphic options but seriously I keep having an overcooked phone and keep crashing or lagging in Multiplayer. This costs me so much ratings which I canāt afford to lose. Thanks to that, I can and a few players no longer really play multiplayer.
@candid sonnet My BMW i8 is not max-out but Showroom i8 max-out is not available. Please fix it. Thanks
By āmax outā they are referring to obtaining all required blueprints to star up the car to 4 stars, not when the car is fully upgraded
Yeah ⦠thatās another nonsensical move ⦠you can gold the car with showroom if you havenāt maxed it but you canāt gold it if itās already maxed. š¤¦āāļø
For key cars itās always second to last and last stage same star requirements
This is third time I redeemed the code & nothing popped in game
Id: u-745f1f š«
Yep. Next time, if you really want to obtain all epics required to gold the car, you can trade off 1 blueprint and get 1 blueprint short of āmaxing outā the car. Hopefully, youāll be able to replay the event.
I havenāt tried that before though
DS8 had the same, not sure about DS 1-7 as those had no key cars as support cars iirc
DS8 had NOT! F5 was the support car and it wasnāt a key car. 4* were needed like with all cars before.
One of the other cars was key car. Diablo GT I think but not sure.
It started with 2 star requirement in stage 1 and had 3-5 star required in stage 4 and 5
Letz assume that fits ⦠a 3-5 star requirements in the last two stages (Diablo had only 5 ānormalā stages as itās a 5* car) are completely ok. This time you need 5-6 stars for Stage 6 from the bolide NOT 4-6 stars like with the F5. Thatās the problem.
There are no lvl 1 races? Iām not that far in DS yet and didnāt check any videos about later stages.
My guess would have been that itās stage 1: 2 star, then 2/3 star, 2/3/4, then 3/4/5, then 4/5/6 and 4/5/6 in stage 6.
Bro ⦠that would be nice. But someone in my club has already confirmed that LVL1 in Stage 6 needs 5*, LVL2 needs 5* with some epics and LVL3 needs 6*.
My player id is not recognized š
I need help pls šš¾šš¾š
Dom is right, DS8 had Reventon (which is a key car) as a support car and it was required at 4* to advance past its stage.
try with lowercase u
you have to use a lowercase u
Do you even take a look at what you are doing before releasing the game??
Please fix the lights directly kick my eyes itās annoying while racing
Using iPhone xs
Hello I wanted to cancel the deletion of my account but the customer support hasnt answered me many times. Is there anything I can do here? Is this the right place to ask help? Thx
Please fix the key huntās auto selecting the key car every time. These hunts have the packs for lower class cars. So why artificially extend the amount of time it takes to select our cars every single race. Iāve mentioned this to codin like 3 times and now UNITE is here and we still have this bug
wait... but weren't all the epics rewarded for completing some stages? I completed this showroom a few months ago but I remember the epic import parts being guaranteed if u complete certain stages...
Jepp ⦠but i you have max it before the showroom events you canāt enter it anymore and so no epics.
Kk
Yep. It might not be enough to fully gold the car so if youāre really interested in golding it, youāll have to replay the event
I remember doing the showroom twice to gold the car. But I got all epics from the first attempt, and I was short 20 bps from max
Itās not impossible but itās not the case always
interesting, ok š .
But wait, did you get all 128 blueprints from first showroom attempt?
Showroom events should be gold-out instead of max-out...
Finished first in MP race and as soon as I cross the finish line, the game crashes and I loose 20 points!
I have i8 max but not Gold/Max-out before Showroom event started. So, I never play any i8 Showroom event. But I just finished RS-01 max-out event to Gold/Max-out it by playing max-out event (I already got the key before).
Thanks guys it worked as I used the lower case key,
@shy lance @naive violet Dom was right ⦠Stage 6 is also 4/5/6 like Stage 5. Whatever my club mate saw was obviously something different.
help I clicked on the claim it now button but nothing happens
Buy 14 items from the legend store as a party of legend pass conditions to complete the rewards. What crap should I buy. I already have hundreds of these imported parts. The promise of level up should have made blueprints available. That didnot happen. But to add salt to the wound this stupidity continues. Greedy greedy Shameloft.
Iām just scrolling⦠(come on the connection is frustrating I have full reception)
chill out kid.
legend store refresh 3 times per day for free and you have 12 days until the season is over, when a new challenge series unlock you can still complete the earlier series until season over.
Ok kid⦠but do get the bigger picture here?
the bigger picture is you missed the whole point. yes GL is greedy but it will never get greedy to the point of making seasonal challenges locked behind a paywall.
you might already have hundreds of imports but do you have 999 import parts of each type? a level up does not promise BP offer on sale. as I said, legend store refresh 3 times per day for free, and you have a maximum of 2 times per day for refreshing store for 20 tokens. there will always be a common import part for 25000 credits every now and then.
Yes⦠I do have 999 imported parts and I am asked to shell out 25000 credits to complete a condition that I have paid for by buying a legend pass⦠@strange willow
i mean the purple import parts quantity has to be 999 each too. D rare will be cheapest though still cost anywhere around 100k credits, or you can sell some uncommon imports to force them to appear on the store
is pack price difference from iOS (1st one) and Android (2nd) a known issue?
It has always been like that because Apple user are ārichā
GreedyLoft š
Unfortunately I am not richer than before but I have to use an iPad because on my android device this game is not playable anymore. I cannot even properly read the texts, let alone that crashes very often
@candid sonnet Day 12 of hoping : Add graphic options to iOS.
@candid sonnet Also are you thinking of adding an offline mode please. I am sure everyone wants it. And one of the devs please respond to this.
Iāve often met this screen, only in Co-op mode
I cannot connect the game with my facebook account anyone have a solution?
Why I get āServer Errorā when I want to sync my iOS progress with my laptop ? Is this a known issue and is there maybe an immediate solution here ?
How do I redeem the rewards when the button itself is missing ?
Thank you
In this issue itās not greed but just good old incompetence. They messed it up at the start and need a new main release for the changes (what i personally doubt ⦠cough side release cough). So shop will be updated at the end of September. Itās an official announcement.
Shouldnāt stage 4 allow me to use a FOUR star car? The level 3 hazard missions in referring to
Just experienced this on my iPhone XS
No graphic settings for me
Key cars need 1 star above regular cars and will have same star requirements for last and second to last stage
Is this supposed to be a bug or something? Why does it require a 3 stars car in stage 3 to get these tokens. In the meanwhile, you can get the 50 tokens without having a 3 stars car in stage 6? This really doesnāt make sense
the featured car never has star locked rewards
at least not the early ones... in the current Lambo SE only the 2nd last stage has star locks
Cant connect gameloft account, am i stupid or not
check you name š
no rewind for me i guess
yeah so that's what i am tryna to say, i think we should be able to get the 150 tokens for free at least
"connect" doesn't work on mac because this happened to my laptop too, mac version should be a separated version from the gameloft id one. But it should work just fine on the mobile ios if you are playing on your phone or ipad.
Help
I appear to have softlocked on the eventā¦
Thatās just a paywall. Many more will follow
Welpā¦
Thatās unfortunate with just 1 print missing. šµāš«
@candid sonnet Day 13 of hoping : Add graphic options to iOS.
Stop feeling sorry for yourself and update that phone
The newer models are crazy expensive. If they would just add graphic options it would work like a charm on my phone.
I told you that I have an iPad 9 and the option doesn't appear either.
On all iOS devices from Apple donāt have it except macs. The reason I even ask in the first place is that android , pc , steam , Nintendo ,Xbox , PlayStation and others have the option for these graphic options except iOS. You see some old Samsung phone still able to handle it fine on low graphics but no chance for us because we have no option.
Which phone are you using?
I have an iPad Pro that does have the option to change the graphics
I donāt even know what to say to that. Macs have it. I guess some iPads have it but not all. But iPhones do not have it.
iPhone XR.
Weird⦠the chip inside that phone should be able to handle it⦠its a decent phone even today
Overheatingā¦
If your phone is cold, then you start asphalt 9, during the time the phone is cold, does the game run smoothly?
Changing graphics would stop the overheating allowing me to play smoothly constantly.
Forgot about that possibility⦠well⦠only solution is to play with ice packs around your phone.
True, lowering graphics will lower temps too
āAhemā
Itās interesting how Apple chips from even 6 yrs ago are essentially excellent but only for 10 secondsā¦
Whatās your battery health?
I use iPhone XR as well with very bad performance but I guess itās due to its 77% battery capacity
98%.
iPhone 7 The game is working smoothly šæand graphics is good
When I feel like my phone is overheating I put it in fridge
Same is fine but when you get into a few races oh wellšš
Not really an issue but I think metallic surfaces on cars are too reflective. Canāt even recognize the color of that part of the car
For me: chat box is gray, completely empty. Bug in shop: nothing in shop, legend store. etc. I tried doing a few races and then coming back to it, doesn't work. Closing the game and opening it again, doesn't work. Restarting my computer, doesn't work.
For me: Chat box is gray, completely empty. When I closed the game and opened the game again, it doesn't resolve any issues. Please help me fix the issues. Thanks!
Greedy greedy shameloft, thank you very much!
Supposedly your phone can run a game smoothly. Buy a cooler or put it in fridge 
@lethal rapids
If you saw the previous messages you would know the game would run very good until the ovheating comes into play.š. The other solution is graphic options to iOS.
Evidence the game keeps crashing out, I just lost some rep levels by multiple. Also GP leaderboard is not working as well, I canāt see my name.
Why these regular cards labeled as C class?
@candid sonnet Day 14 of hoping : Add graphic options to iOS.
That has nothing to do with performance
For iPhones, poor battery health definitely has something to do with performance.
It heats up more quickly and reduces power to not burn away
Heat should also not factor in performance
Processor reduces performance to cool down (or letās say to not heat up even more)
Heat can damage components , yeah, but iPhones do not limit cpu when hot. Only low power mode can do that. I know because my 15 pro gets super hot while playing but the performance never gets worse
How do I make a new account on Asphalt but whenever I delete the game to try and do that I am still logged in I canāt log out could you help me?
I'm on ios
Different story and scenario here mate.
Hello. I'm facing an issue on my iPhone 15 Pro. After the update, my device started to get very hot in 60 FPS mode. I note that the graphics in the game have become much worse. I would like to know if there will be any technical fixes?
By āgraphics being worseā, what do you mean? I have a 15 pro as well and they look fine. And yes, your phone is going to get hot and no fixes will change it
Having issues with phone heating up on iPhone 15 pro max after update. Turned graphic settings set to performance and 80 fps, but I would think being the highest level iPhone available currently it shouldnāt have a problem running any of the settings.
iPhone 11 pro max. Overheating makes playing MP impossible. This is so frustrating.
Why canāt I connect?
Anyone here need a club to join we are in need of 14 members
know that the iPhone 15 pro is a pretty hot phone, but when there was a version of the game Asphalt 9, then the graphics were much better and more detailed, but now the device overheats in quality mode and the graphics are worse after the Unite update.
The last time my phone got this hot was in Death Stranding and Resident Evil Village, and then there was some Asphalt...
Therefore, this is clearly not an issue with the iPhone. The game has a lot of technical problems and the graphics have become much worse
Game freezes are much more frequent during races and in multiplayer it costs seconds.
Iphone 13 pro heating up a lot while playing the game
@candid sonnet Day 15 of hoping : Add graphic options to iOS.
i have same issue idk how to fix
Ah
This isnāt going to do anything accept make him less likely to hear you out
Is it natural to win a race and drop from 2,400 to 5k? Btw I raced previously.
Yes, it means that other people have passed you since you last raced in mp
emoji bar covers the nitro button, I canāt play like this I already lost 15 races smh. this only affects private room btw
Why? š„²
@candid sonnet , please promote me to gold!
Game is crashing after every 2 races
They already did hear me out. Look at previous messages before then.
Same here and team pursuit error
Where are there bots in weekly Elite events? All they do is ruin the start of the race and then the entire race is just a waste of time.
Dose anyone know how to log out of gameloft id or apple to start a fresh account
I have an issue with club chat is completely gone , nothing shows up and nothing that I type is visible
Anyone else having issues with trying to connect to multiplayer
How can I compete in MP when my game just crashes on and off, I lost progress of 8 races just now
During starts the second or third car the camera shows pops into higher detail from a blurred, low res version sometimes. The game runs alone on an m1 ipad air 5.
Cant see my name
The game is still crashing on iOS in these cases:
- When I reach finish line after 2nd or 3rd race. Just during crossing the finish line.
- When I launch some ads: they just stuck, I'm locking my iPhone (or opening the lock screen), and the game crashed immediately.
Also, club chat doesn't work. Again.
Game: No. šæ
Game will not load on iOS.
@candid sonnet Day 16 of asking : Add graphic options to iOS.
Will jesko Absolut be strengthened?
Wait they donāt have it?
They donāt.
Game crashes after paying for this offer and I donāt receive the reward but payment still goes through
Same for me. money was gone but reward was not received
The game is ruined for me. Overheating on my iPhone 11 pro max happens after a couple races. Is there a fix for this?
15 pro max here. Iām having overheating issues as well after running a few races. There wonāt be a fix until GL fixes it
Itās there in the settings. Tou can choose between performance graphics and quality
And then choose your fps.
There are no options on iPhone XR and some other models
Really??? My iphone 13 heats up less than even A9... the only time I remember Unite cooking the phone was when I tried playing with mobile data instead of internet
Oh. I guess you have to upgrade the phone or wait for fix
Help pls I literally canāt progress in the r3bels unite, Iām in the vc if you need me to show you!
There are other options that other platforms get like visual quality and options for blurs and stuff that we donāt have.
Yeah
Literally every stage is a paywall in this event. Just ignore it once youāre stuck
Pc is more optimisable
They should just let us choose the graphics good for our devices ffs
Anyone having chat issues since the update. No changed settings on my end, but suddenly I canāt chat with my teammates ever since. I still see the chat, but canāt send any of my own.
why is there no possibility to purchase (epic Import Parts) "countach mpi 800-4"?
This is the complete truth š¦
Purchase was not delivered
Please remember this is not a Customer Care Server. The Asphalt Team is here to monitor the server and keep eyes on the global issues.
To contact Customer Care
⢠Go to the Game Options ā Customer Care (recommended)
⢠Or visit: https://gameloft.helpshift.com/hc/en/15-asphalt-9/contact-us/
Will the global version get "practice mode" like the chinese one got?
Hopefully.
I tried switching my apple id to chinese to get it but there is an in game login window that requires a local mobile number.
Yes I had an account at level 10 but now needs a phone number to. Only android works now.š
You actually got locked out? That's messed up.
I kinda hope somebody from the local asphalt team chimes in with some info.
How do you still have it?
I don't, the pictures are from android, and from someone else.
Thanks for the clarification.š
Club chat emptyā¦
Any idea why the rounds youāve run in GP arenāt displaying in full results? No 10th place
@candid sonnet Day 17 of asking : Add graphic options to iOS.
When will it come to Asphalt Unite?????? I hope it does... š
I asked GL customer care, I'll post their answer if they give any. Looks like they won't answer here.
I've been told by the person who provided the screenshots that in practice you can select maps that you haven't played in career mode yet!
I've also been told that practice doesn't use fuel in the chinese version.
Only one country having this option is hardly fair in multiplayer where track knowledge is crucial.
Aspahlt 7, 8 never had visual options on ios, you're wasting your time asking this daily for the current version.
They either enable options for certian models or not. It seems they simply raised the bar regarding which devices get high graphics.
Chinese version is a completely different game. It has no effect on global versions players
First of all I am not āwasting my timeā asking for something important. Let us remember something : they made those games at a time were they used less resources and packaging. Phones then were simple and could handle anything. Nowadays apps use so much resources and packaging that it is hardly compatible with lower end devices. That is why iOS needs graphic options.
Also the visual options were all the same no high graphics like now.š
@candid sonnet Day 18 of asking : Add graphic options to iOS.
@ionic grotto You are right, I support you.
IOS lags so much on lower end phones like the iphone XR and Iphone XS as well as the iphone 11. Gameloft please listen to community feedback instead of ignoring us.
Where Is MP Finale??? Whatās the point in buying seasonal cars if we canāt USE THEM
What I meant is that they ignore you. Muttley would have answered by now if he could/would be able to help.
Alright thanks for clarifying.š They responded but not muttley saying they may or may not add it. So if they donāt there is no reason as to why.
We will see if it happens anytime soon. I've had success in the past asking for such settings for hot lap league, but thats a lot smaller dev studio.
A8 wasn't runing on it's highest setting on my old ipad mini one with the A5 soc.
Way before.
Hi had the same issue game crashes and kicks you out as soon as you cross finish line not race specific you win race but lose out on cards etc happened at least 8 times in the last week
Compared to it's android veraion A7 did in fact run maxed out on that mini.
Ok.
The chinese names in multiplayer are not coming from that version?
No, theyāre just players with Chinese names
Anyone can help me to solve this? I canāt press the connect button so canāt link it with anything.
Do you have a gameloft account?
I want to link my ps4 to mobile but the ps4 donāt got a connect button
Yes I do but I canāt connect to any platform
Wierd
Yeah itās very weird but am just playing with the player ID but canāt link a game loft account, Facebook not even my old player ID
Are you on the newest update?
Yes the latest update
I have no idea sorry
The game needs graphics settings. Not only does Asphalt drain the battery very fast, it also overheats my phone so i start lagging alot mid game. With the new update and improved graphics, it has literally became even worse. I dont even need to start a game before my phone becomes warm
If you inputed age less than 18 you canāt login.
the game chat isnāt working again š
Club chat is not working again š¤¦āāļø
Just curious: what devices have trouble with the new engine? Are you guys running the game "alone" with minimal or no other stuff running in the background?
Years ago when I briefly tried the game it ran fine on a 6s, but now I installed it on an air 5 so the performance gap is huge in my case.
remove trade tokens
Another chat problems in team
Congrats GL šš»
You have destroyed gameplay in just 3 weeks
1 st week ALU , total players : 300k
3 th week ALU , total players : 125k
@candid sonnet Day 19 of asking : Add graphic options to iOS.
Anybody know where you can see gameloft account?(not id)
š” why my name just got changed to driver are you guys trying to ruined the game more gl You should fired all of this dumb people who are ruining this game š¤
Can't change my name back. It says cannot execute action on the server. I will stay named 'Driver'
Is there a way I can unlink from the gamecenter account
If you sign out of gamecenter from settings on your phone it should work or turn it off in settings.
Could you give me more details on how to do it?
Search Game Center on search bar in setting and click Game Center. Scroll all the way to the bottom and sign out.
Okay, I will try this
I will reinstall the game again on that ipad
That's the problem
GL has said goodbye this 2024
49 employees Toronto Canada
39 employees Ukraine
136 employees romanian , who were responsible for the development of A9
The information is available, just look for it.
The problem is that the directors of Vivendi and its shareholder partners made a disbursement per share when it absorbed Gameloft, too high for the profits of the current market, its usury pricing policies without business sense price/product has made GL lower its quality and the worst is yet to come
@candid sonnet Day 20 of asking : Add graphic options to iOS.
I agree. And when A9 released they totally destroyed A8. There was no need but they still destroyed it.And I see the similarities with what they are doing to unite. There is a reason people call them Greedloft. The playing experience drops and the number of paid packs increase. Not upgrading the legend store to the game level is a sign of that.
I get this all the time. Impossible to make the season missions for MP.
They made it clear theyād be fixing the legend store in the next update in September
Is it normal that I get 5/10 times no points if I am on the police team and I win?
(Imagine saying) 2yrs of asking : Add graphics options to iOS š
In 2 years this game will probably be dead. Donāt know what you are talking about.šš
Wow I didnāt know this šthanks for the info
It wonāt be dead, it will be EXTINCT with GL having done dumb decisions, pay2win bs and making the game lag, as well as making the game too complicated and less easier for new players to learn how PAY2WIN and LAGGY this game is. Apologies for the hate , GL, but please fix these issues
They did improve but not the best we intended. They did make it way easier for newer players to get cars like the dodge viper acr and other cars from that daily events but those events were time limited meaning no new players will have the chance again unless some sick event.
Why is GL so money hungry though and canāt listen to community feedback for ALU. The only thing that they ever did recently only listened to them removing season tokens. GL is money hungry, and F2P like me will struggle with the game. Plus they still have lag issues and I like that you have been asking one of the mods for 20 days straight to add IOS graphic options to make the game lessy laggy. Respect.
Thanks man. I agree they either donāt pay their workers or they are just lazy. Like seriously when an update gets released, do they not test it or something? When this update released the font for the syndicate was small as hell. (They have fixed it now). But that is so easy to notice like come on Gl!Gameloft was so good until Vivendi.š
Yw. Also whatās vivendi?
Vivendi is a company which now owns Gameloft. It will be on Google / Internet.
This game will be dead in a few years? NICE!!!
They will introduce even more p2w features as the game declines. Epic
My game crashes on race start.
Cluj (Romania) worked on the switch ver tho, thatās why weāre pairing with global since weāre on barcelona studioās hands now
when will u GL fix club chat is ridiculous now all is blocked why i donāt know š¤·āāļø
What's the issue
for me the game is dead now , so donāt like it anymore MP is nightmare really no fun š„
Game is smoother now thanks dev team
Uhh yeah on the ipad it says that I'm not connected but on other devices it says that I'm connected
Did you go in your settings bro? Your phone settings.
I lost all of my 18.000 event money (purple money) after i clicked in the koenigsegg jesko absolut event. I collected over 18.000 event money and when i clicked the next mission all my money disappeared. I was saving them for Porsche Mission R special part