🍏・ios-issues

[short plinth]

#🔥・hot-topics message

[ruby adder]

Fixed it , go to Career, you don’t need Jesko , complete with another a car ✅

[scarlet elk]

I already did it but thanks for info.

[muted bobcat]

And the rendering also look wrong

[raven forum]

@feral delta I’m tagging you for this request just in case the message got buried.

[hushed kettle]

App on iPhone iOS 15.5 keeps crashing in daily credits event

[fringe gazelle]

Club chat keeps disappearing! Very hard to organize Clash this way

[obsidian nimbus]

I have not yet received the 30 bps of the D class Countach

[placid wigeon]

Tilting is not working in manual mode

[autumn oriole]

In our Club, we can’t talk with other! Pls fix it!!

[undone tartan]

I'm already waiting 3 months to buy this for credits
||so what a Fuсk??||

[patent musk]

Honestly , since the Global Start of THE CLASH and whenever the Event is active , the Ingame Chat is still bugged and Empty with every new start of the game .

This was addressed and addressed but it needs to be put first on DEV's Attention about Bugs and the community should stay updated about the fixing progress because THE CLASH does not work without communication.

This Issue really needs more Attention.

Thank you 🙏🏼

[full phoenix]

Yea

We need ingame chat to communicate at our best

It disappeaers when we log out and log in back

[rose ore]

Lol never gonna happen

[rugged dome]

No credit heist today?

[narrow cradle]

Since today is the 4 years of Asphalt 9 celebration, we will probably get everything for free… (or not)…

It is strange. No daily events… Also no weekly competition…

[quaint summit]

Wonder if it’s related to upcoming changes? If so, it wouldn’t hurt them to post some info.

[unreal belfry]

Where are today’s events

Great timing … you really want us to complete this useless missions by running races again and again to waste our time. I was saving 3 races for todays weekly event to appear.🙈

[fringe grail]

Can we get the rest of the events perhaps… @feral delta

[drifting latch]

What happened here???can you guys explain

[cursive ledge]

me too

[naive violet]

How much can you mess up?
GL: YES!

[dawn grove]

yeah uhh where are the events

[short plinth]

Don‘t worry，they are preparing to release the new update in store today，some issues are inevitable.Once you gain the new update，I belive it will be sloved.

[drifting latch]

Yeah where 👀

[ruby adder]

Nice daily events

Thanks Gl

[stable idol]

Good job guys!!!

[feral delta]

This should be fixed shortly

[narrow cradle]

In what definition of shortly 😉 Gameloft shortly or player shortly?

[feral delta]

I understand you might be frustrated but let's stick to issue reporting in this specific channel

[flat garden]

Maybe use #🔥・hot-topics to inform people 🤔

[drifting latch]

Update is now available

[winged grail]

No rewards were received from the legend pass ! iOS @fringe lantern @feral delta

[wicked warren]

Huh?

[dawn grove]

they fixed the FPS with the new update, well that’s the case with me

[raven forum]

Okay, I will test it with my software. Let’s see, Game is updating at the moment.
Edit: It’s in your mind lol, They haven’t. Still running at 48fps

[short plinth]

@feral delta The bentley Continental GT3 statistics was incorrectly replaced by GT Speed，Which will affect Clash attack phase，and 13PM no 120FPS

[mossy spade]

New Update New Issues:
Nearly all Events are gone except these few ones

[winter kite]

@sullen raven is it possible to get a statistic on how may players participated in the VW GP that ended today?
how many got the keys? How many got the key where from a position where the key wasn't a guaranteed reward??

[feral delta]

what do you see incorrectly? the stats in the screenshot are the correct ones

[tough rampart]

Does completing Elite B event not count among Weekly competition for the LP task?

[short plinth]

in actual race，The TS is 360km/h

not 300.8km/h

[feral delta]

thanks, I'll share with the team

[hoary cave]

👀

[dawn grove]

I swear, in osaka it felt like 60fps

[floral tundra]

reported this issues few times last in may. will this ever be fixed. it isnt in latest update.
this icon in the top right
https://media.discordapp.net/attachments/474217415660666882/960643040911970344/IMG_6178.png
keeps showing the ! i tried enabling all notifications like a user suggested but this disnt help any other ideas?

[stable idol]

Oh yeah

[feral delta]

Please update your game

through the App Store

it should be fixed with the new version

[stable idol]

Maybe we’ve to update?

[stable idol]

Ok, thanks

[latent solstice]

Is downwash and wind from the airplane meant to fling you off the track like so? https://cdn.discordapp.com/attachments/677377676272467984/1001111684171173928/RPReplay_Final1658753983.mp4

[feral delta]

It is intended, yes 🙂

[quiet atlas]

@feral delta can you please report the continental gt3 bug to the team because it’s really ruining club clash

It’s going 362 km/h and I’m pretty sure that’s not what the car is intended to be

[feral delta]

the team is aware of the issue and working on a fix

[naive violet]

But what about weekly and clash? They’re still running and messed up now. You should relaunch weekly and reset times of clash which are done with Bentley (and following streets as well)

[feral delta]

that won't be possible, I'm afraid

[naive violet]

So those players who are unable to update before the fix is done will lose rewards due to much worse car performance? Nice move…

[full phoenix]

skill issue

[tame glen]

Just a reminder to those of you who, like me, had a problem with the MP mission. Getting an extra BP only fixed half the issue since you normally get 100 tokens when you complete all the missions. Make sure to claim what’s rightfully yours.

[keen iris]

Its 105 tokens + 1 BP

[tame glen]

True!

[forest ravine]

where are the other 7 packs? I received only one 🤔

[mossy spade]

In this screen, where you can see what rewards you obtain from that race, laptime is shown incorrectly cuz it only sais 00.00.000
( this is in Speedtail Starway, not sure if anywhere else too )

[short plinth]

anywhere else aslo says00.00.000

[pastel isle]

The Bentley gt3 is bugged

Did a cat sit on ur keyboard?

[drifting latch]

Is anyone else not getting the update on IOS?

I can’t update my game and it’s annoying me

[pastel isle]

I already did

[drifting latch]

I haven’t gotten anything saying my game is ready for updating

[feral nebula]

There is no auto claim feature for me and I updated

[pastel isle]

You probably don’t meet the requirements

What’s ur gl

[feral nebula]

11

[pastel isle]

It should be available then

[drifting latch]

Got it now

Took my phone too long 😂

[naive violet]

Do you meet the event requirements?

[wicked warren]

0 seconds

[safe vault]

Exclusive is also daily event , why it doesn’t have auto-claim ?

[charred prairie]

@feral delta is the auto claim button for claiming rewards without even playing the event ?

[feral delta]

yes, if you meet the requirements, you can claim the rewards without playing

[charred prairie]

Thanks I thought it was a glitch !!

[willow schooner]

Same my side

[feral delta]

please update your game to the latest version

[naive violet]

Why is this great feature not working for exclusive rezvani, cien, vlf,… Events?

[ruby adder]

Where’s Daily Car Root ???
I play regularly and collect Trade coins.
Now I miss tons trade coins

[naive violet]

Did you install the update? It’s there, but it changed its position in Events. It’s not the first on the left, it’s the 3rd now

[ruby adder]

@naive violet thanks a lot , I will install update ✅

[naive violet]

It’s a shame!
It’s a shame that this happened (car performances are essential, aren’t they? How can you mix them up?)
It’s a shame that you can’t fix it within few hours!

[warped portal]

And what a joke. You are punishing players who put up strong Defense times and who already did their Attack races. Now TD players will be able to beat teams’ best manual players. This will cost teams tokens and LVN blueprints.

Just an absolutely pathetic response from this company.

[plucky oyster]

SRADORE#7530 has been warned

Reason: Posted an invite

[cyan notch]

@rough obsidian pls
bd7f19e

[naive violet]

There is a solution since last week… contact CC to get 105 token (5 for the mission and 100 to complete all missions)

[mellow tapir]

when will the in-game chat finally work as it should?

[exotic lichen]

Have issue with mp matching, seem the game make me highest opponent with 1600+ point even when fighting with top20 players (1900+points)

Third one :

It’s like I get point as I have 1950+ rating instead of 1650 as the game considering I have the highest rank (crown each time)

[full phoenix]

Bruh it has nothing to do with mp2 rating

[devout musk]

The timer at the end isn’t working, I have iOS 15.5

[short plinth]

Pls check the hot topics before reporting a issue.

[winged grail]

@rough obsidian No rewards were received from the legend pass ! iOS

[naive violet]

This issue was reported so many times and answered so many times… contact CC or leave your ID here. Why do you wait till the season ends?

[winged grail]

ID. de91ab

[feral delta]

this should be solved now

[winged grail]

Thanks

[grizzled umbra]

What happened to LP discount?

[amber anvil]

I also didn’t get reward for legend pass, means couldn’t do mission on 2nd episode, it was like finish on mp game 1st 5 times, I did it more than 100 times, but it was didn’t work I guess. Id: 96eca22 @rough obsidian

[naive violet]

There was an extra mission in episode 3 to get the missing LP points from this impossible to complete mission.
Also in episode 3 you got 2 BPs for completing 12/12 missions instead of just 1 BP to compensate the missing BP from episode 2

[upbeat shadow]

@rough obsidian
I don't have a reward with Legends Pass
id 82fa04

[feral delta]

@upbeat shadow are you referring to the 100 token reward for completing all missions?

[upbeat shadow]

I didn't get 30 blueprint on Countach

[feral delta]

okay we'll take care of that

[feral delta]

they were sent 21 July to your account

[upbeat shadow]

I just checked and really got them, thanks

[amber anvil]

Yes, usually we get 100 tokens or 1000000 credits for doing all missions, last season I couldn’t get it

[half nest]

I just changed my phone a few days ago. How can I synchronize the previous data in game center？

[steel ingot]

Season mission for start up any car don’t work? I unlocked my vanda dendrobium and it did not complete the challenge 😢

[naive violet]

Unlock never completed a star up mission, you need to get the second or higher star, not just unlock

[steel ingot]

Omg. I just tried that. It works.

Should be applicable to unlocks too.

Thanks mr dom!

[naive violet]

The mission clearly says „star up“, not „unlock“.
See the buttons, they say different. That’s why the mission doesn’t count unlocks

[steel ingot]

Hmm true

[feral delta]

Please contact #👨💻-customer-care to receive them

[naive violet]

When will you fix flag counter?

[flat garden]

Ingame chat is still broken ‼️

[flat garden]

And this why you do not contact customer care with issues 🤬

[amber anvil]

This channel only for reading, how I can get them?

Please help me with this issue

[feral delta]

there's a link there to send your ticket

[naive violet]

Milestones seem to be bugged, 1100 is not the first one!

[echo quartz]

What happened to the MP description?

[naive violet]

Where is 30k epic pack in MP1?

[forest ravine]

this mp is not worth playing at all, only if you need trade coins ☹️

I give up

[naive violet]

I need credits, so I’ll play few races per day. But seasons like this are definitely meant to make players quit the game

[half nest]

🤔

[mossy spade]

All messages disappear after less than few hours, messages by players, or unlocking notifications … everything, which is making the chat nearly useless

[naive violet]

No MP pass this season @feral delta ?

[mild talon]

my issue = no more MP with all ur choice of cars it #^+£$>~$~£~*% , so many money i spent so i cant use them !!

[naive violet]

You don’t have current MP cars? These are like 90% beginner cars

[mild talon]

bro , i have all the cars , hate not to drive all my paid for cars !

[naive violet]

It’s just 2 weeks, calm down. At least we get some real competition now since almost every player has the same cars

[mild talon]

it’s all for md players those cars , iam td no chance now

[mild talon]

how u know it’s 2 weeks

[naive violet]

That’s why Elise, H2, viper ACR, apex and huracan are there?

[shy lance]

I can totally understand the frustration of TD players. Being reduced to 1-2 usable cars per league after you spent real money in the game is ridiculous.
And why is no one complaining about the rewards changes? Less tokens, the legend pack at 25k series score now gives 15k credits or 1 blueprint of cars that you can get somewhere else, no more mp exclusive cars.

[warped portal]

Or the lag and freezing, so that even if you wanted to play these events with poor rewards you can’t.

[ornate oracle]

I hope they go back to the way MP was. It’s absolutely unfair that after spending actual money on cars to play MP they reduce the amount of cars available and make the prizes so pitiful

This game used to be so fun

Now this??

4th year anniversary and they decide to throw it out on the trash

[plucky oyster]

Topless#4684 has been warned

Reason: Bad word usage

[chrome spruce]

Give ppl back an ability to use all their cars. Earned and paid. All of them. MP is bad now.

[ornate oracle]

This should be done immediately!!!

Where else are we supposed to use those cars??

This game is becoming insane

And also the MP rewards are ridiculous at this point

[torn canopy]

🙂

[fading osprey]

now this game lasts two hours to find a match and there is no opponent and seriously this game is dying

[rustic estuary]

^ had a feeling i wasnt the only one with this issue

[rustic estuary]

the prizes havent changed that much tho

personally i think its fine that theyve reduced the cars for an mp season

whether youre td or md you can make do with using some cars you dont normally use

its not permanent so its perfectly fine and nothing to complain about

[mellow tapir]

how can you know?

Pls fix this in-game-chat problem asap. Anytime i enter the game all msgs are deleted.

[rustic estuary]

good point, i dont know, but i just dont think it will be

i could be proven wrong

but we'll have to wait for next season

personally i think its only for this season

[rustic estuary]

also this is a normal occurence

if your chat is inactive for a couple days the msgs are wiped

[mellow tapir]

Our chat was not inactive… if i write something, exit the game and re-enter after 5min the msg is disappeared

[rustic estuary]

i see

then thatd be an issue

[quaint summit]

I’ts widespread and been known and complained about for quite some time now. Weeks.

Still nothing. Nada. Crickets. Useless.

[feral delta]

The team is working on a fix

[limpid schooner]

And fix MP1 while you're at it

[shy lance]

you mustn't have played the game for very long

[sonic delta]

I also knew the good rewards
And see how greed has destroyed a game

[rustic estuary]

yeah ive only been playing since 2020

so idk about what it was like before that

[naive violet]

3k are impossible if there is no one playing.
Can’t find opponents for like 20 min now

[ornate oracle]

This is depressing

[warped portal]

#🔥・hot-topics message

[pastel bloom]

ah ok

[lapis valley]

My iphone 13 pro max have no 120hz. Why?

[dawn grove]

there no car aaaa

[short plinth]

bug

[wicked warren]

The game's mocking u

[winter kite]

countach event is not giving race finish credits or rep points and is playable without any race tickets... @sullen raven #bugReport

[worthy gyro]

@feral delta hi Charlie before this season started I didn’t receive my bps and clash tokens and rewards as I was removed for some reason don’t know why I was out of my club but the question is I didn’t get anything even tho I participated in clash and I didn’t get any rewards can you chase up on that now and I’m now in a different club now cuz I was removed

[lapis valley]

Great, and what i have to do, to fix it?

[short plinth]

This will be fixed in the next update. The improvement from 60 to 120 FPS is not as dramatic as 30-60 FPS.

[lapis valley]

What does the drama have to do with it? There is a stated and there is no compliance. There have been too many "errors" that need to be corrected lately. When I buy something, I don't get an item, but transfer money to the next update.

[knotty hemlock]

MP2 is not giving rewards correctly… the series score is stuck … although the next milestone is increasing (but no rewards given)

[naive violet]

You get the correct rewards when you reach the amount of s per points, it’s just not shown right in those screens

[unkempt topaz]

This update is full of bugs… already told you guys need game tester sign us for free.. not like paid guys you have…

[earnest raptor]

Guys I gotta an issue with 13 pro max, I somehow don’t have the 120fps option does anyone know why or who I can ask? I contacted apple and they say I have to contact app developer.

Thanks in advance

[dawn grove]

bruh it’s supposed to be like that, it’s a competition 🗿

[icy coral]

You can't continue driving in the DS because you can't upgrade the Bugatti any further

[naive violet]

There are packs now in DS Shop to buy BPs

[unreal belfry]

There is no slipstream mode as well as collisions are happening.

[winter kite]

@sullen raven @feral delta MP2 is supposed to be slipstream activated and collision disabled...

[flat garden]

Errors, errors, errors…

[winter kite]

GL needs to go under administration for messing up the business... I already have multiplayers (all LP buyers) give ip game in past two seasons coz of such errors...

[naive violet]

Where are SC bundle for 10€ and 20€? They were there with timer 20 days but now only 50€ bundle is there. This also got the SC reduced to 50%. It was 150k SC before, now 75k SC.

Those prizes are out of every reasonable range!!!
Get deals with 50k SC per 5€ so people will actually spend their money for something valuable.
50€ for 75k SC is basically 2 Centodieci BPs from packs, that’s insane

[primal solar]

please fix this

[naive violet]

Nothing to fix there, it’s a credit offer, not SC

[plucky oyster]

danN#6248 has been warned

Reason: Bad word usage

[honest flax]

Why are the SC offers available on windows but not iOS?

[ornate oracle]

The rewards are still the same
They said they’d fix it

[shy lance]

They said they will only revert to the World Series Pool, not the old rewards format.
The rewards are mp pass driven (as was the limited car pool), and since they spent developer's time on this 'feature', it's understandable they don't want to give up everything about it too early, until they see how sales are going.

[naive violet]

To see how sales are going, they should make it available for everyone first.
Still waiting for MP pass

[shy lance]

Why, it's useless for advanced players with strong garages. Since you have all mp cars maxed, the only relevant perks are 165 extra tokens in MP1 and 90 tokens in MP2.

[naive violet]

Extra credits and quicker refills sounds very good as well. Depends on how much we have to pay

[shy lance]

I have a 5 euros for 14 days offer, which gives poor value per money spent.
10% extra credits per MP race doesn't sound good to me. If you earn 1.5M credits per day from playing MP, that boost only means you'll earn 1.65M, and that's not gonna make a difference. Faster refills also seem pointless when you have at least 5-6 cars usable in MP for each class.
As it is now, it seems useful only for rising players.
If it would give some significant extra milestones like blueprints for new MP exclusive cars, 500+ tokens, (multiple) epics and it would last at least 28 days for everyone, then yes, I think it would be worth it.

[spring hamlet]

ok, im sorry

[feral nebula]

There is an issue with the elite class s event when you go to choose a car no cars show up.

[gilded pagoda]

Hey there! Could you open a ticket with Customer Care (https://support.gameloft.com/contactus?igagame=A9WN&verify=yes) and give them every piece of info that you can, including the video? That would help us a lot. Thanks!

[unreal belfry]

This is ridiculous…can’t you have all conditions under one car of the stage. We are paying customers atleast have some shame….

I get it these are small races but it’s no fun running these races again and again.

[naive violet]

It’s just 1 stage out of 26 and it’s a short race, it’s not that bad.
Would make sense to make each stage for 1 car only but who are we to expect something that makes sense from GL

[flat garden]

Have to spend those tickets on something, there is nothing else in the game

[drifting latch]

I search a french club

[hybrid pine]

Yeah, it is only 1 stage but it requires 23 races! If they cut it down to 15 (make one of the required cars a c, b, or a class car and make the other required car one of the other 2 classes) that would be much better.

[shy lance]

Lamborghini Diablo is not available in Elite class C event

[feral delta]

this should be fixed now

[patent musk]

Not sure if this was reported already and maybe I'm getting confused with all the paganis , but this race can't be finished since we have a " huyara BC " which is not shown up in the car selection , or a " zonda R " which has its own race . In fact it's 14 races but only 13 cars are accessible . There is no " huyara R " shown up in the game ...

[naive violet]

The car is not released yet, just be patient

[patent musk]

Ah okay I've missed that . Thank you very much for the info 🙏🏼 danke dir 🙏🏼

[unreal belfry]

Where is Grand Prix’s last round Epic card reward?

[naive violet]

Yeah, I calculated that epic part from practice to get my TSR-S golden, I even missed 2 rounds on purpose so other players can get key and epic rewards

[unreal belfry]

Looks like GL just trimmed round 6 from previous run and forgot to update round 5 rewards …

[grizzled sun]

I play On I Phone 11. My In Game ID is “fdf633” I went To Shop in Asphalt 9 then Under the Section called “Card Pack Level Info” there is Shop that refreshes item in every couple of hours where we can Buy Blueprints of Particular Car and And Import Parts with Coins and Tokens. It Shows That For 36000 Coins I will Get 3 Blueprints and Actually I get only 1 Blueprint likewise previously It showed For 30000 coins I will get 4 Blueprints but Actually I got only 1 Blueprint, It feels like I got Scammed or Something. Please Fix This issue I lost Almost 1 to 2 Million coins and Tokens like this, it’s very Frustrating. Please Kindly Fix this Glitch or Bug as soon as Possible. Can someone Asphalt 9 refund me My Coins And Tokens ?? Here Is the Proof.

[ruby adder]

@grizzled sun that’s not issue

Don’t buy useless bps from store

[nimble vector]

Counterpoint: Do buy them if they're available for credits and not otherwise easily acquired. I spent a lot of credits on these, and I never regretted it. However, @grizzled sun, there's a misunderstanding. The 3 doesn't mean you get 3, it means there are 3 more in stock. In total, there are 5 available for each slot, and the price increases with each one you buy.

(Tokens, on the other hand — I wouldn't spend those on random blueprints either.)

[grizzled sun]

@nimble vector @nimble vector But Earlier I used to get 10 Stocks or 5 Stocks For 90000 coins or 30000 coins respectively then I Got 10 Or 5 Blueprints at once as Promised after that 10 stocks will Reduce to 9 and 5 stocks will reduce to 4 means then I will get 9 or 4 chances respectively and Yes Price will Increase then but after I unlock Garage level 8 That’s not The case now. Really Confused what hell is Happening. And Those are Not Random Blueprints, I know what I need, it’s Not a Lucky Draw or Something. Btw I Mailed Gameloft too But Didn’t Recived any Reply 😦

[naive violet]

It’s intended that you get only 1 BP every time.
If first BP costs 10k credits, the second will cost 50% more (=15k), the third will cost 100% more (=20k), the fourth costs 150% more (25k) and the fifth will cost 200% more (30k)

Never buy those BPs for tokens as costs are way too high for a single BP. For credits you should buy only 1-2 as 3rd -5th are also not worth, too expensive

[lyric solstice]

sorry but thats just you being stupid, it says stock: 3 because you already bought 2 blueprints before (max stock is 5) its intended to only give you 1 blueprint. and no you did not lose 1 to 2 million coins

[drifting latch]

Why we have 0 in the club garage value?

[drifting latch]

I just bought this phone which is the iPhone 13 and it’s getting annoying

It’s so idiotic that a new phone is being piece of sh rn

[gilded pagoda]

Hey there! Could you open a Customer Care ticket and report this issue? Much appreciated!

[keen cave]

Hi @sullen raven @fringe lantern Can fix this? Because My Carrera GT I have 30 bps please change to 750 tokens now because Carrera gt my favourite car

[drifting latch]

Too late my guy

[next flame]

😂😂

[short plinth]

@feral delta The Battista packs bug

[naive violet]

I guess it’s linked to conditions in aperta SE 😂

[keen cave]

What?

[feral delta]

this should be fixed now

[short plinth]

Thank you！

[primal solar]

can you please make sure these stupid apps dont leave the game to the app store? which makes me loose the race rewards every time i dont babysit the process... its getting super annoying

[dusty finch]

Anyone experience the app crashing completely and closing since the new update on Apple just released

[naive violet]

You mean iOS 15.6.1 update?
After updating (game or iOS) I start A9, do 1-2 races (events or career, no MP) and restart again. Do that few times until game runs stable

[winter kite]

@sullen raven @feral delta @gilded pagoda how to complete huayra R and Monza season missions...???

[lyric solstice]

you cant

[gleaming hill]

brain cells not found

[bright yacht]

ipad 12.9 2021 (M1) no options 120 fps 😭

iphone 13 pro max no options 120 fps 😭

[quiet atlas]

My opponent that was using the Renault dezir didn’t have a ghost in club clash

[lament leaf]

@fringe lantern @sullen raven This is a issued

[feral delta]

this should be fixed shortly

[lament leaf]

Thx 🙏

[coarse ocean]

@feral delta Where is Pagani ?

[knotty hemlock]

select one of those cars and then scroll through the cars and you should find it

[coarse ocean]

@knotty hemlock thanks!

[naive violet]

This works but this should not be how it works. It’s obviously a „display bug“ again.
There are way too many of those everywhere in the game, starting with the „!“ on top right corner of Home Screen

[drifting latch]

Ok seriously why would they allow ads like this

[reef lantern]

A9 is laggy as h3ll on my iPad, 15 fps max (used to get 60 until 2 weeks ago)

Does anyone know how I can fix that?

[crude juniper]

this is a mix between suggestion and IOS issue..... :
my iphone 11 (ios 15.6.1) is heating up pretty quickly when opening the game and entering the clash event ...... specifically when going through all neighbourhoods ......
my guess to the reason of the device heat is that the refresh rate of the clash results and scores are updated too requently ( the more frequent the connections WIFI/cellular ..... the more data consumed ......the more heat generated ) ....

there should be an optimazation to the clash scores and how they get updated ..... so that the device won't get heat from the amount of connections that the game ALREADY making ....

[keen cave]

No EP9 and Bring The heat packs @sullen raven @fringe lantern @feral delta fix this

[short plinth]

You should @Charlie

[keen cave]

Ok

[forest ravine]

where are the packs with pagani huayra r?

[feral delta]

in the Special Offers section of the store

[ivory ferry]

No „Limited-Time Packs“ for Huayra R?

[forest ravine]

I don’t have them , and there is no Pagani Huayra R in these packs

and will there be limited-time packs for tokens?

[short plinth]

you means that no tokens packs for huayra R？and Bring the heat and ep9？😳

[short plinth]

Is there something wrong? If so, very few players can satisfy the car requirements to unlock the new pagani.

[feral delta]

I stand corrected

there are packs and they are being added

[wind delta]

Please fix the bug after play attemp in Grand prix in my main account

This is my second account leaderboard, I don't know the reason why my main account transferred to my second account leaderboard

[raven forum]

Would really like to have some in game graphical options for iOS and iPadOS devices, To change game graphics and resolution as per my preference..

[jagged cosmos]

agreed

[errant sun]

Hello, I’m having issues buying from the store, are the store offline?

[vernal pecan]

Hey! Could you try restarting your device and clearing your cache?

[errant sun]

Device already restarted but don’t know how to clear cache, this my first iPhone, it’s not the same as Samsung. Any advice on how to do the clear cache

[vernal pecan]

1. Go to the device's Settings
2. Tap Applications
3. Select Manage Applications
4. Scroll to find the game, then tap the app icon
5. Tap Force Stop
6. Tap Clear Cache

[errant sun]

I see no force stop

[jagged cosmos]

you would need to delete it ig

[errant sun]

Trust me that’s not the issue, it’s happening to all app’s. Deleted it twice still not fonctionning

[vernal pecan]

OK, send a ticket to Customer Care and they'll investigate

[jagged cosmos]

Ah ok

[errant sun]

Shouldn’t off updated to 15.6.1

[errant sun]

Will a factory reset do the job?

[jagged cosmos]

It might, but idk, i never did it on ipad

[errant sun]

I’m on IPhone 12

[fathom niche]

There seems to be a bug in clash. Second time now that not all defence races are recorded. After the race the amount of attempts left stayed the same as if the race didn’t happen … only the fuel is taken. This time it was a good race that didn’t count. Maybe a coincidence but in both cases it was the third attempt. And no … i didn’t do a training race.

[unkempt topaz]

I am not able see time and who had occupied this street from my team

Also pls give team owners or manger power to vacate race done by team members

[drifting latch]

I agree with you 💯 %

[naive violet]

Why would you do this?

[smoky flax]

To have an unlimited number of attempts 🤔

[naive violet]

It’s 60 attempts at max, isn’t it? If one player did 3 attempts and vacates the street, other players can do 3 attempts again. But if the same player occupies the street again, his free attempts are gone

[unkempt topaz]

@naive violet because some players don’t listen what have told they just occupy any street they want which make difficulty for good skill players to have good defense times

[tiny yoke]

@sullen raven @vernal pecan @rough obsidian Submit button for the snapdragon series isn’t working!!

[sullen raven]

thanks for reporting! We'll check it again

[tiny yoke]

Ive tried it on muliple platforms like my phone and laptop and it still didnt work, ive also seen others say it didnt work either, yes i am of age to register

[shy lance]

I agree with Dom, I don't see the point of this. Club clash clearly needs team play, coordination and communication outside of the game.
But not being able to see who occupied a street is really annoying, especially since in the first clash it was visible, but they changed it afterwards for no apparent reason.

[full phoenix]

same here, i cannot click it

[vernal pecan]

The team is aware of this issue, we'll let you know when we have a fix

[full phoenix]

got it

[naive violet]

Did you reset the exclusive event for egoista?
I’m 100% sure I did 5 races with ZR1 earlier today but now it’s back to 0

[naive violet]

Buying 1 item in legend shop and 1 pass mission also got resetted.
So looks like my acc didn’t sync properly when I used 4G.
Please improve your servers, this isn’t players fault!

[honest flax]

100% agreed. It would make coordinating faster.

[swift sky]

__

Good afternoon!
Did not receive a key in the Grand Prix
Please take a look

Id 89883

@rough obsidian

[feral delta]

please send a message to #👨💻-customer-care so we can investigate further

[unkempt topaz]

You guys have any plan to release packs for this car, how can we max this car

[winter kite]

@feral delta @sullen raven GT by Citroen trial event is asking for the car to be unlocked... if it was already unlocked, why would someone try it

[short plinth]

BMW Z4 doesn‘t need import parts

pls remove it from MP2 packs

[warped portal]

Clash Store doesn’t give the blueprints I have purchased.

I bought Volkswagen blueprints this round and after last round. I am still at the same number of blueprints for the car.

[vernal pecan]

Please open a Customer Care ticket

[warped portal]

Done. Wanted to also make it known here. I have at least one teammate who noticed the same thing.

[vernal pecan]

Thanks for reporting the issue!

[naive violet]

This offer for 49,99€ was x6 BP and x30 packs before, why did you change it?

Also cheaper bundles got changed (to the worse ofc)

[vernal pecan]

This was removed.

[jagged cosmos]

Wait for starway packs for speedtail

[honest flax]

Where’s this multiplayer pass?

[naive violet]

Swipe right. But it seems like not everyone has the pass in shop.
GL messing things up again.
There are now at least 3 different passes:
14 days 4,99€
14 days 6,99€
28 days 7,99€
Doesn’t make sense at all and transparency is 0!

[honest flax]

Got it, I have only the 6€ one available 🗿

[short plinth]

The any changes you team made to the MP1 mode are useless.the only thing that will work is that rewards should be distributed according to garage value. For advanced players, playing MP1 is a waste of time.

[short plinth]

Another thing I would suggest is that multiplayer pass should have a feature that gives reward packs a chance to refresh bps, since many of us always get trade coins or bps unwanted.

[unreal belfry]

Are you guys legitimately trying to exploit your paying customers with the highest prize? What I have figured out is if you are regular LP buyer then this MP pass is 7 buck for 14 days… otherwise it’s either 5 for 14 or 7 for 28 days… not that I would have bought it … but now after knowing this daylight robbery I will not even think about it. Thanks, you guys can keep your MP pass.

[reef lantern]

Bc, sadly, if you've seen the memes, a9 is becoming more and more p2w as time passes. There's nothing we can do about it, as they ignore the suggestions to make cars easier to get (packs, drops, prices...). Someday, a9 will just get abandoned completely if they keep nerfing the experience of f2p...

As about the packs with money, they'll change to the worse too

[iron grotto]

Bit of a gripe here but I just noticed this just today

Is there a reason that the “player” Lamborghini Aventador SV Coupe uses a different engine sound to “AI Player” Aventador SV Coupes or was this just an oversight on GL’s part?

[dusty finch]

Lego ads don’t work

[formal plume]

The last level of the Ferrari season in chapter 5 is unplayable, there are no cars to choose.

[naive violet]

You just don’t have any BPs for those cars, that’s why they don’t show up

[formal plume]

Ok

[vital cave]

I would make precisely the same argument as you but for supporting the original request by @unkempt topaz. It’s annoying to see someone has occupied a pivotal defense street but not posted a run when the defense stage is about to end. I would want to see who has occupied it (to reach out to them on Discord) AND the power as team manager to revacate the street.

[unkempt topaz]

@vital cave this is what exactly I was facing some of team members are not on discord which create problems in communication they don’t talk in game chat (due language issues or other problems which ultimately lead to kick them in next round), team manger should have power to vacate the street in such case.

[vital cave]

Precisely the same situation I have. 🙂

Also it doesn’t help that the in-game chat is buggy and empties itself randomly. Impossible to communicate with the players who aren’t on Discord.

[shy lance]

That is the point of coordination, it takes more than one person to coordinate. If your teammate is not responsive, it means he is not suitable for clash and you shouldn't keep him in the club just to meet the clash requirements.

[vital cave]

True. But there may be other reasons for keeping a player in the club even if they’re not responsive which can be due to e.g. language barriers.

I believe we have both made our points. I personally don’t see how it would be so terrible to have the option to force vacate a street. You don’t need to use it if coordination works better for you.

[shy lance]

In these times, language barrier is just an excuse. There are translation bots on discord, google translate a.s.o., if you have the will, there is no language barrier.

[vital cave]

You’re right of course. But we obviously run different types of club. Yours is near the Clash top 50 while mine is a more relaxed club, just within top 200.

[unkempt topaz]

@vital cave top clubs will never understand problem like this they build team where players come to their discord so they can keep track of everything, for our top teams we do same never had communication issues only with lower rank teams beginner and intermediate levels, where we keep team public and accept players from MP or random join…
Rank between 300 to 150…

It’s just handy option to have… anyways don’t want put my opinion on others

[winter kite]

@sullen raven @feral delta my app keeps crashing when i launch the clash... in the meantime, my clubmates say there is no opponent...

[charred prairie]

@feral delta @vernal pecan no opponents for clash 😒

[azure cape]

Mexico Independence Day event, if you take the middle route through the lava on touchdrive, the car immediately turns into the wall on the left when it lands after the first jump, seems like the car is picking up an alternate route instead of the correct one.

[feral delta]

do you have a video?

[reef lantern]

wheres the issue?

[stuck estuary]

Problem don’t support this player

[reef lantern]

whats the problem bro

if its for the matchmaking or the fact that he got kicked out of the game

its normal

(platinum league players with a-class cars can get s-a-class cars from legend league in their mp lobbies)

[rugged dome]

Only has a problem with Touchdrive, it automatically turns to the wall and i wrecked on there a few times after choosing a middle route

[icy coral]

Make a 360 at the jump. Then you end up on the top heel. There, the car then drives a slight left turn in which there is also a barrel roll. Then you don't jump against a wall or something

You will also see the symbol for the barrel roll in your video shortly before the end. Because at this point the game still thinks you're on the top route

[naive violet]

New feature: select Route by doing a stunt
New bug: TD has absolutely no idea what you’re doing 😂

[wide furnace]

@feral delta Hi. Are we supposed to have higher SS in MP2 when we have very few players in races?
Why I think it’s the same as before when it’s 1v1 or just 3 players.

[naive violet]

I don’t think they changed it already. Probably next update

[wide furnace]

In last MP2 (Season Finale), I got same SS when finished 1st whether there were 2 or 3 or 4 players in races. That’s why last week 1v1 was not so boring to grind SS.

In other words, finished last (2nd) in 1v1 got same SS as finished 2nd in 4 players race.

[mystic pond]

Can someone tell me what’s going on?

[fathom steeple]

Update the game

[mortal wolf]

Since I got the new iOS 16 update this has happened to me a lot I can’t even play I been losing a lot of points

[nocturne bison]

Can i bring progress from android to iOS?

[edgy apex]

Yes, contact customer care if you want to transfer platforms

[nocturne needle]

@feral delta @sullen raven what’s wrong with this track
The car swerved to the wrong direction

[mystic pond]

i did app store shows no update

[fathom steeple]

Oh

[mystic pond]

but still I fixed it by putting it on airplane mode for a while

[fathom steeple]

You have to 360 to take the upper route

[fathom steeple]

Nice

[fallen adder]

Hi! On iphone 14 pro, the club chat menu has switch to the left side and is blocked by dynamic island. Can this be fixed in a future update? @feral delta

[drifting latch]

Try Rotating your screen

[fallen adder]

Stays on the left. On my 12 pro it was on the right.

[drifting latch]

hmm

thats weird

[dapper siren]

And for the iPhone 14 pro, there is no 60fps mode in the display settings

[versed roost]

Anyone else see this on the Ghost Slipstream Leaderboards?

[fathom steeple]

It’s a glitch

[versed roost]

Ok

[glacial dawn]

Hello everyone, I am garage level 12 player named “VigadeSant”. Looking for a active club

[fathom steeple]

Go to #🍏・ios-clubs @glacial dawn

[naive violet]

Game not syncing properly.
I claimed Citroen unleashed contest rewards yesterday at 12:15 gmt+2 and closed the game few seconds later.
When I logged in again at 12:45 the rewards appeared again. So game didn’t sync when I claimed them first time.
This happened several times already, I lost tickets and fuel for hunt races that didn’t sync, buying items in shop for daily task, applying upgrades on cars…
Things like that need to be fixed asap!

[dusk pier]

@fallen adder @dapper siren

Is A9 laggy for you on iPhone 14 pro?

Also do you have pro or pro max

[fallen adder]

There are a few instances where there is some light lag when there’s a lot happening on the screen. Pro max.

[dusk pier]

So mostly it’s smooth?

[fallen adder]

I would say, yes.

[dusk pier]

A9 runs at like 20 fps for me

😂

I don’t know why

All my other games run just fine

[fallen adder]

Have you tried deleting and reinstalling A9?

[dusk pier]

Yeah

I even tried installing A9 Chinese version

Same issue

[fallen adder]

Sorry to hear that

[dusk pier]

Also do you mean 120fps?

.-.

[short plinth]

The game has yet to adapt to iPhone 14 series and iOS16.

These issues will be fixed in the next update.

[dapper siren]

I wasn’t even sure a 120fps option existed.

I’m just used to 60fps and I guess I have to wait for the next update.

[feral delta]

this is being looked at by the team

[dusk pier]

Thanks Charlie

[ornate oracle]

Wow that’s nasty

[dusk pier]

2 weeks

[mortal wolf]

That always happens to me

[ivory ferry]

SW KDs in MP2 won't count against the current LP mission 🤦‍♂️ Please fix!!

[unreal belfry]

Same above. SW knockdowns not counting.

[winter kite]

@vernal pecan u asked me to open a customer care ticket but u failed to mention from where can i raise the ticket? the app itself is not launching and crashing.

[vernal pecan]

https://support.gameloft.com/contactus?igagame=A9WN&verify=yes

[winter kite]

I did it here... Is that alright??
https://gameloft.helpshift.com/hc/en/15-asphalt-9/contact-us/

[vernal pecan]

It's fine

[winter kite]

Thanks @vernal pecan , i have recvd auto email with conversation id

[dusty tulip]

I don’t have the MP pass available in my shop.

[vernal pecan]

what is the conversation ID?

[winter kite]

1770438

Just found out one of my club member who complained about crash during clash, is also facing app crash on launch since clash finish today

@finite canyon has exactly the same problem as I am facing @vernal pecan

[vernal pecan]

Sayaka, please open a ticket as well. The team will investigate

[vernal pecan]

Thanks!

[warped portal]

Scroll to the right

[dusty tulip]

Thanks, but there’s nothing to scroll to. It’s not there for me.

[vernal pecan]

Not all players have the MP pass available yet, but it will be live for all users very soon!

[dusty tulip]

Thanks. Perhaps there should be a message to players about that? It seems ridiculous and inequitable to roll it out that way. Also, just to be clear I will probably not buy it even when offered, but I want to see what is available and whether or not you are ripping off players by now trying to get people to pay for what used to be a standard reward.

[vernal pecan]

It was communicated many times here that it is a test rollout.

[vernal pecan]

Could you also share your user ID please?

[finite canyon]

Ticket logged.

[vernal pecan]

Thank you! Could you also share your user ID?

[finite canyon]

2a0e32

[vernal pecan]

Many thanks!!

[winter kite]

1d7f697

[dusty tulip]

Haven’t seen it in either Announcements or Hot topics. I wasn’t aware that we have to scour other channels to learn information that impacts all players.

[winter kite]

@vernal pecan i have 5 more club members realising late yesterday that their game app is crashing too... shall they raise a ticket too??

[vernal pecan]

No, it's alright. The team will investigate the already opened tickets from your club. Thanks for reporting the issue!

[nocturne needle]

Fr🤨

[willow schooner]

Please fix 120fps frame rate drop, might not be frame rate issue but if not please fix it cause I’m only noticing it on the m1 iPad Pro

[thick bison]

@vernal pecan We already lost the opportunity to play the clash and now the elite GP. When will GL fix the game constant crashing??? This is hugely disappointing

[trim cloud]

why it take so long 😭

[drifting latch]

It's normal, just to give players an hour break

[spring pagoda]

Very laggy on iPhone 14 pro, and team chat hides under the new notch

[crude juniper]

This happens since the ios16 update ( iphone 11) …. I hope it will be fixed with the new season

[winter kite]

this is not related to ios 16, one of my club member tried on a different device... they replied on a ticket to keep checking update in app store

[charred prairie]

@feral delta @vernal pecan our club still has issues with the clash. Half of the club members are not able to play the game. And half of us cannot sign up for the new clash. It says opponents not found

[vernal pecan]

Please open a Customer Care ticket, the team will investigate the issue

[thick bison]

I have raised a ticket last Thu already. To date I have not received a single reply. Are you planning to address this? Is hugely disappointing to see how you treat your loyal customers with this kind subpar customer care

[vernal pecan]

It can take up to a week for the Customer Care team to reach your ticket. I understand that waiting is frustrating, but I can assure you that you will receive a reply shortly.

[charred prairie]

Already raised , they said join discord to talk to developers

[vernal pecan]

That's..weird.

I'll check the ticket

What's your conversation ID?

[charred prairie]

I had raised the ticket about 8 days ago, but I didn't get a good response from them. So I am posting it here again. If you need the screenshots of the ticket I will post later

[charred prairie]

Need to check, I will post later , don't have access to the game right now

[charred prairie]

1743643

Please look into it , the customer care people are clueless about the issue . It’s not only me the whole club facing same issue

[dire raft]

HYPNOS#0866 has been warned

Reason: Bad word usage

[bleak hearth]

iPhone 14 Pro Max

• Runs at a very laggy fps
• chat box icon hides behind the Dynamic Island

Spoke to CC but they obviously have no clue about the game

[drifting latch]

Yeah… iphone 14 pro max runs at low FPS it really can't be played on this device. How long until you fix this problem?

@vernal pecan ?

[vernal pecan]

Hey! We are aware of this issue, we'll let you know as soon as we have an update about it

[drifting latch]

Ok don t worry no problem … just i m tired to not be able to play

[bleak hearth]

Same. I use my 13 Pro Max to play for now. Difference in TLE and GP times are huge

[winter kite]

any update on the fix @vernal pecan ??
There is another problem that my club members are facing, half could not play the game coz app crashes, half can't play the clash as app says not registered in time when we have proof that they did register...
somone really need to own up to their mistakes. Almost all club members are legend pass and bundle pass buyers, what should they do for lost money??
@charred prairie @finite canyon @lilac geode

[dire raft]

whatsUrName#1375 has been warned

Reason: Mass mention

[winter kite]

@sullen raven

@drifting latch

@rough obsidian

@exotic slate

@pallid prairie

@fringe lantern

[charred prairie]

@vernal pecan why can’t I participate in the clash when my manager signed up just now. I was In the club before sign up ? I asked CC and same no response

[winter kite]

@lilac geode

[unreal belfry]

Is this joke? This combination is going to hard. Just finding tracks take time and then you also need to have right car to win the race.

[naive violet]

It’s possible in MP2 since there are only Ferraris.
But it’ll still take long time to find the track and win the race.
They should change to finish race or finish in top 3 instead

[honest flax]

I keep getting this, when I go to "check now" everything freezes and the app crashes

[dire raft]

Dom#4985 has been warned

Reason: Bad word usage

[naive violet]

Don’t give us missions to buy more items from shop than days are left in the season. It’s just a waste of resources

[keen cave]

Will 1st Ferrari In Himalayas MP will fix soon?

This mission really hard

[neon harbor]

Running game around 20 mins make iPhone 14 pro max overheat need turn off for cool down. @vernal pecan

[charred prairie]

@vernal pecan are you guys intending to solve the problem. The CC is clueless about the problem

Suggest me a better option to report the issue, in game CC only responds with copy paste replies without getting to the depth f the problem

[vernal pecan]

I'm afraid there isn't anything I can personally do to help

[naive violet]

60 races done, 0 Himalaya!!!!!
You definitely need to change this mission! Remove Himalaya requirement or change to finish race instead of finish first

[short plinth]

This car correct name is “Jaguar XE SV Project 8” ，not “SE XV”

[drifting latch]

Can you guys help me with this on the new iPhone 14 pro max I have to turn the iPhone to the other side to see if someone wrote something in the club chat this is annoying

[soft grove]

I have really glitchy and laggy experience on iphone 14 pro. Even when not racing. But in race, it’s really bad. Currently game is not really playable. Also +1 on the club chat bug, it should switch sides to avoid overlapping with dynamic island. Is there any plan to fix the playability issue on the new iphone pro?

[uneven sigil]

What this is all about?😧

[uneven sigil]

Never mind problem solved

[vernal pecan]

Hey, thanks for reporting this issue! Could you provide us a video of you playing the game and browsing the menus for the team to better understand the issue? Many thanks!

And we're aware of the club chat issue, it's being investigated at the moment

[short plinth]

no update today？

[dusk pier]

ok actually i don't know why the recording makes it appear smoother

but you can take my word that it's like <30 fps in game

[dapper siren]

Just the fact that there is no 60fps mode is my only issue. Just hoping the update takes care of that for gameplay and menu browsing.

[drifting sable]

Hello, I have lost a lot of rewards recently because of a bad connection or putting Asphalt 9 in the background.
If the game looses its connection, then it deletes everything related to the current run and returns to the Home Screen, please fix this asap 🥺

[feral delta]

@dapper siren could you re-check with the new update just released?

[dusk pier]

there is a 60 fps option now

[feral delta]

thanks for checking!

[fallen adder]

Thanks for getting the club chat tab fixed on iPhone 14.

[short plinth]

Why 13 PM still do not have 120fps？

[feral delta]

thanks for reporting!

[feral delta]

the 120 fps option might take longer to be implemented for some devices than others

[dapper siren]

Ok thanks

[short plinth]

I know，thanks.

[warped portal]

Is there supposed to be a Legend Pass in the store? I don’t have one.

[fringe gazelle]

No season pass available to purchase

[warped portal]

It’s there now

[fringe gazelle]

Also, why do you insist in getting your value proposition worse??

[vernal pecan]

Is it there after a restart?

[fringe gazelle]

No.

[vernal pecan]

Thanks for the response

[fringe gazelle]

I see it now (after restarting a few times). You are losing customers here… I already don’t buy the bundle anymore and soon will be giving up paying completely. Listen to your customers.

[drifting sable]

As far as I am aware, it is a general problem and no, I don’t always have the opportunity to use a stable wireless lan

[smoky flax]

Issue with last update? Before it worked fine…

[feral delta]

does it happen for all players?

[unkempt topaz]

So when will The Clash leaderboards top rewards will be given we are at top 10% didn’t receive rewards also reps don’t add up… can you guys atleast give rewards

[smoky flax]

Other officers can't kick either. Our boss is in a different time zone - I don't know if he could.

[unreal belfry]

We didn’t receive clash leaderboard rewards.

[smoky flax]

Me and others too…

[smoky flax]

Now got clash leaderboard rewards. Also clash-coins and tokens. But reps are still missing…

[hollow maple]

I was in top 2 club

I missed 2k tokens 4k clash tokens and 12k credits

On top 2 iOS club

@sullen raven @feral delta @vernal pecan

[hollow maple]

Bc claim didn’t appear and next clash just started without giving

(Also please only give me ios role sth happened and I am xbox

[reef lantern]

#👋-welcome , scroll up and select your roles from the second message

[winter kite]

@vernal pecan could you pass this message to Val and Tony from your customer service team.

[hollow maple]

And that s a whole lot

[dire bison]

the price changed

?

[short plinth]

No multiplayer pass in my store so I can't get exclusive multiplayer milestone rewards.And Vision 1789 haven‘t been added in Platinum and legend packs.

[smoky flax]

Our leader is able to kick. Asked officers not.

[feral delta]

please get in touch with #👨💻-customer-care so we can gather more information

[smoky flax]

Okay, thanks.

[limpid ferry]

Why can’t I report cheaters?

[golden jay]

Several game crashes with iPhone 13 Pro Max latest updates installed

[hollow maple]

Literally

[knotty lake]

What’s That?

[warped portal]

That’s just how this game is now. That’s a poor connection issue, that player is ahead of you. It happens in probably every 3rd race. GL isn’t going to do anything about it, they even removed the “Poor Connection” from the in-game reporting.

[mellow tapir]

where can you see the maximum number of cards you can have in each category?

[naive violet]

Lego ad stuck in endless loop. If you close it tapping on the X, no reward given

[dusty finch]

It’s interactive . Click on the blue part and will take you to next stage of ad

[unreal belfry]

Still lego ads the worst ads.

[feral delta]

please get in touch with #👨💻-customer-care so we can gather more information

[mighty fern]

Can you make the multiplayer league pass available for all players and the new asphalt bank feature.

[vernal pecan]

It will be available to all players

[unreal belfry]

@vernal pecan @feral delta why different players have different amounts showing up in token bank? Based on the screenshots it looks like even progress of accumulating them in bank is different.

Some folks are getting 150 token in tier 2 and some 300 tokens… and on top of that prizing is all over the place 🙈… can you folks please explain what’s this?

And looking into first screenshot below … the person is for sure not accumulating 3 tokens per race in tier 2…

[random onyx]

Currently can’t report suspicious racers. Been this way for a few days now.

[drifting latch]

Why the bank button is grey in my game? Is it now available for all players or only a part of them?

[warped portal]

It says “Time to Claim,” but there isn’t a way to claim.

[warped portal]

And that’s what I see on the main screen

Also, my Legend Store is set to USD. 4,99 doesn’t mean anything in USD. You meant $4.99.

[exotic lichen]

Same issue and I’m in €,
However no need they fix the payment, just the stupid pop up after each race (after asking several months to stop or reduce the TC ones !!!!)

[unreal belfry]

Same issue… can’t claim tier 2

[feral delta]

could you let us know your player ID?

@unreal belfry @exotic lichen please let us know your player ID

[graceful lava]

I have the exact same problem. Also, until it is resolved, you don’t gain any more tokens in the bank 🤬

My player ID is 441f58 @feral delta

[honest flax]

Same here. ID 1e5b44

[short plinth]

same issue here iOS d2b124

[fringe grail]

@feral delta The token bank, mp pass and 120 fps are not showing up on iPhone 14

[fallen adder]

Same issue. ID ec4f56

[rare basalt]

Clubs?

[feral delta]

A9 Bank and MP Bonus Pass are still being tested and are not available worldwide

120 fps has not yet been activated for iPhone 14

[fringe grail]

Not being test in USA??

New update had mp pass for everyone was what was stated @feral delta

[feral delta]

the MP Bonus Pass will be available for everybody at some point during this update, yes

however this has not happened yet

[warped portal]

d6f178

[unreal belfry]

@rough obsidian how you folks are identifying the players impacted with in-app purchase issue?

[visual ginkgo]

I’m interested in this too, should I report my issue to the customer care or the compensation will be sent automatically?

[naive violet]

I guess they have log data of in-App purchases

[unreal belfry]

Hopefully it’s based on that 🙈

[proper timber]

How do i transfer my progress from my nintendo switch to iphone?

[naive violet]

You can’t transfer from switch to any other platform since it’s several updates behind I think

[umbral palm]

@feral delta this add it’s broken

[warped portal]

It’s interactive. You can’t just watch the ad, you have to at least swipe right once at the beginning.

[random onyx]

So if I can’t report people and y’all aren’t going to resolve actual issues then like you just lost a customer

[tawdry arch]

I have many friends from the UK 🇬🇧 just like me and they have the MP pass and A9 Bank,,, I don’t,, so it is not just not worldwide,, but it is also could be not UKwide ,, very unfair

[neon harbor]

@feral delta C7R only have 2 packs ? Why always the event copy with bug ? Last time fixed the 2 packs problem and now it come back again….😡😡😡

[vernal pecan]

Checking with the team now, thanks for reporting

[velvet holly]

Hi!
How can I get a pass for multiplayer and a bank? I still don't have them in my gaming profile.

[crude juniper]

both are not fully been released to all players yet .... so just wait " and i hope they forget about me when releasing MP pass globally " xD

[velvet holly]

I look at the team and many get out of the season, and I've never even ever got anything at all. 😭

[unreal belfry]

@feral delta @vernal pecan can this be fixed in future releases? Epic for this car isn’t in Daily events nor does it show up in Legend Store?

[scarlet storm]

Glitch orange screen

My player ID: b1b5a5

[naive violet]

Please show the lap time in clash practice runs.
We want to compare clubmate times but the time isn’t shown. You need to focus on timer during the race, when crossing the line which is just a very short moment

[woven scaffold]

After recent update I couldn’t refill ticket by ads. previous version looks okay. Please fix it!

[ruby lintel]

you want to know something funy? all of the people in that race including you are worse than an arrinera

[random onyx]

🙄 hahaha

[ruby lintel]

bro you dont know how much of a meme you made yourself

[empty fern]

bro u might as well just go back playing pou

[random onyx]

I already knew this

[random onyx]

What’s pou?

[ruby lintel]

[random onyx]

Pou = pounding your mom

Damn the planet I live

Man’s can’t even acronym correctly

[random onyx]

Sure Buddy whatever you say

[ruby lintel]

50 is actually doable with huracan on shen. just dont suffer from skill issue

[white rose]

you're actually dumb

someone did 52.2 on shen city with arrinera, can't find that vid tho

[random onyx]

[random onyx]

🤣

What do we tell the people who can’t count? We’ll excuse that then huh?

SMH

I wish someone show me how dumb I really am

[random onyx]

Dumb = unintelligent

[naive violet]

@vernal pecan please delete those posts 👆for being offtopic

[faint river]

@vernal pecan where is the compensation for the display issue of purchase ?

[random onyx]

show me I’m dumb

[random onyx]

come comment to me personally

Wish I could delete you bruh

[random onyx]

I’m dumb you dumb

[random onyx]

My original post

[random onyx]

Troll #1

[random onyx]

Troll #2

[random onyx]

Troll #3

[random onyx]

Troll #4

Every time I report in game now it says report can’t be sent

Why is that?

@vernal pecan why is my ingame report function no functioning?

[vernal pecan]

It's a known issue that the team is working to fix asap

[random onyx]

Thank you

🤪

Just as bored as y’all are

[vernal pecan]

Please stop posting these in this channel.

[random onyx]

I’m sure there is an impostor or 2 in this race

And I can’t report

[ruby lintel]

get good. theyre slow like you

[forest folio]

man got last even with hacks 😭

[white rose]

your skills are a troll by itself. you post noob clips and noob times and try to report players who are clearly better than you. get a hobby instead of trying to uselessly report players who have spent more time and have more skill in this game than you do. If you can't even take that, get the hell out of here and stop whining because it's annoying everyone

[random onyx]

You continue to comment to me here while I’m directed not to.

[random onyx]

[random onyx]

I just wanted to know why my report function stopped working entirely. That was my original complaint pertaining to this thread. It’s people like you who comment at me as you speak for developers or something and honestly i don’t ever recall directing anything in this channel towards any of you that have been here commenting towards me

[random onyx]

“More time and skill” while the whole world is literally on a hacking spree

[random onyx]

Here’s the original post which then follows with @ruby lintel comments and there fore the followers fall in

[white rose]

who were you even trying to report here

[random onyx]

If everyone’s so sick of me then simply remove me from the server. Simple

[random onyx]

Oh now you ask

[white rose]

why not leave yourself? 😂

[random onyx]

Does it matter if all you have to say is they’re better than me?

[random onyx]

Cause I don’t wish to

[white rose]

answer the question

[random onyx]

I’ve played been playing this game since launch

Tbh that uerk guy

He’s prolly some really good guy your about to say

[white rose]

for 1) beating you

and 2) not even making that good of a time

wow

[random onyx]

Rank vs time vs what I’ve seen during the live race

How do I play Fortnite off the same connection I play asphalt on but yet I have so many connection and sync issues

You talk to me like I don’t have more than common knowledge about of technology

As I’ve been reporting my issues of in game I can no longer report at all

Kinda interesting I report someone and now the function is unavailable

Like I don’t have a brain

Now tbh me commenting here would more than likely get me expelled from the server as I was asked to stop. So

[white rose]

is huracan better than arrinera? you answer that question if you claim you've been playing since soft launch

[random onyx]

It’s not a claim

It’s an actual fact

[white rose]

answer the question then

[random onyx]

Is H33 better than Evo.. is there a specific region of tracks or overall

[white rose]

it's not even a question 🗿 huracan obv is much better than ah33

[random onyx]

Ok

[white rose]

so why would you report this huracan when they did a time worse than what an ah33, a worse car, is able to do? what was your logic in trying to report this so-so player whom you thought was "cheating" or "hacking"

[random onyx]

[dire raft]

animenoob#7415 has been warned

Reason: Bad word usage

[white rose]

[random onyx]

Wish I could see what you said

[white rose]

yeah this is why nobody likes you 😃 you put a r etarded screenshot of you trying to report a player for no reason then act all cool about it

[random onyx]

You pinged first

Did you not?

[white rose]

you pinged me 3 times for the same reply 😹

[naive violet]

@random onyx the team was aware of bugged report feature before you even posted here, it’s not your personal issue but a global one…

#🔥・hot-topics message

[feral delta]

are you still unable to use the report feature?

[keen cave]

@feral delta Fix this pls

I have 4G but problem no Opponent how?

[random onyx]

Still unable to use report feature

[dusk vessel]

I had same problem as you,I checked the App Store and realized there’s an update from 5 days ago…fixed now

I’m  also,no idea why it’s showing switch next to my name🤦🏼‍♂️🤪

[cursive ledge]

unselect the reaction on #👋-welcome message

[faint river]

CharlieG#1907 I am unable to sincronize whit the servers of the game

Am I the only one ?

@feral delta

@sullen raven

[vernal pecan]

Hey there, is your Internet connection strong? Please try checking for updates, clearing your cache, and restarting your device. If the issue persists, open a #👨💻-customer-care ticket

[faint river]

Thanks for the attention, my internet is ok, yesterday same problem :restart device works, today after the restart there’s no differences, meanwhile the apparently works but is a quite crazy, sometimes login whit zero problem and sometimes it login but is not able to do the sinchronization, it restart by itself and make sincronization and login both

I have no idea, maybe is a spot problem of this days, and maybe only I have it

[mighty fern]

Hello I just finished watching the snapdragon esl mobile finals and clicked on the in-game reward link that popped up in the chat. I was redirected and followed the link and did not receive any reward. Was it supposed to be something that was instant or do we have to wait?

[acoustic latch]

Clubs i can join for the clashh? My server is acting up i cant find any clubs i can do invite only 😭😭

[reef lantern]

#🍏・ios-clubs

[faint river]

Resolved, is normal that i haven’t received the compensation for the bug of the purchases yet ?

[naive violet]

In key hunt events, please don’t jump to the key car when it’s at max stars. Once we have the key, car selection should jump to last used car as it does in every other event.

[idle mirage]

@vernal pecan

Hi Codin,

The game informed me to claim reward from TLE. When I did that, the error code showed up(no screen shot). I tried to claim several times. It still didn’t work. When I re-opened the game, I got banned.

I've report this to customer service.
I only got Conversation ID instead of Ticket ID.

Can you help?

Thank you. 😄

[dusty finch]

Anyone having issues with iPad controller . Game will just revert to touch drive (without controller ) and you have to go in menu during race to switch back to controller ?

[crisp basin]

Why there is intense lag? Is it my device XR or its game?

[ruby lintel]

your device. with each update, optimization for older devices become really horrible

my 11 had more frequent lag with each update

[crisp basin]

In order to avoid lag i have to soft reset it works for me but i think its game becoming horrible

[raven forum]

This is not a bug or the servers being down for this game, But it is an issue. It's the current state of the in game multiplayer section and its been like this every single time for the past few updates, It gets Even worse during slipstream, I like to play this game and stream it to my audience and it really saddens me to see a game with such potential dying out due to poor design choices, idk if the hint is clear or not but It desperately needs Cross Play to be active again. 🙂 I would even face nitro hackers from platforms like android, It's still better than finding anyone at all, Multiplayer is the part I enjoy the most in this game and it's really troubling to see it like this.

[crude juniper]

GL to bronze/silver players : well here are Gold/plat players to compete and lose rankings .
ALSO GL to Legend players: oh no we can't match you against players lower than your league, just wait lol.

even though i'm not mainly MP players, but i do agree with you

[full phoenix]

Cross play android ios would be appreciated

[reef lantern]

My game is unplayable, especially in multiplayer. Barely 5 fps, I connect to the match over 5 secs after it starts, sometimes the game freezes completely. Nope its not my device/network's problem, 100 mbps connection, I can run all other games in 60 fps+.

[vernal pecan]

Hey! Could you go to the Applications menu and scroll down to find the app you want to clean up. Next, tap Clear Cache. After that has been completed, reboot your device. Finally, try playing the game again to see if it's working fine.

[reef lantern]

Is that in settings?

[vernal pecan]

Should be in your device settings

Ah, perhaps different on Windows. Give me one sec

[reef lantern]

I'm in iOS 15.7

[vernal pecan]

Nevermind

[reef lantern]

I'm iOS

[vernal pecan]

Should be in settings yes

[reef lantern]

Should I just delete and reinstall the game?

Still runs at low fps

15 now

[vernal pecan]

I'll ask the team

[crude juniper]

whats ur device ?
sadly if its old and/or have low free storage , it might cause the issue ( i got iphone 11 and ALWAYS disable the 60fps) ..... and yeah , no "clear cache" feature in apple devices so the only way to keep reinstalling and praying xD

[reef lantern]

iPhone 6s is my phone's model/generation, it never ran high-quality games on over 40 fps (a8, real racing 3 and stuff)

But it used to run a9 at 60 fps

[crude juniper]

yeah , most likely u got old device..... the older the device the faster it get heated, and instead of the phone battery exploding in your hands. the device "throttle" until it gets cool temprature ......
And thats one of many issue playing in old devices.

[reef lantern]

Couldn't even open the game bc of overheating 2 weeks ago

Lmao

Nasa phone

[fallen adder]

After this morning’s change to the new special event the app will not open and crashes back to the iOS Home Screen. Player ID; ec4f56

[drifting latch]

Same in our Club, many players are affected

[sonic delta]

Yes , app don’t open , crash 💥

[patent musk]

Same , game crashing on loading screen

Country : Germany
iOS 15.7
iPhone 11 Pro Max

[drifting latch]

Even on IOS 16.1

[fallen adder]

Phone restart did not help

[sonic delta]

Another triumph of the wonderful development department , it’s a global issue 🌏

[faint river]

Same

[ornate oracle]

The multiplayer bonus pass is just a ridiculous idea

[vernal pecan]

#🔥・hot-topics message

[short plinth]

I still have no MP pass in store.

[ornate oracle]

So get ready ☠️

This game is deliberately trying to get people away

[short plinth]

agree

[patent musk]

Yepp but seems to be fixed , game is starting again .

[sullen raven]

Hey! Are you on iOS, android or windows?

[frail obsidian]

same,

IOS 16.0
iPhone 11 Pro

[patent musk]

iOS 15.7

[unreal belfry]

Not opening on iOS for me atleast

[short plinth]

iOS

iOS/iPad OS 16.1

[faint river]

This is ridiculous , be aware of it

[short plinth]

Try a few times I can load successfully

[faint river]

The game works now for me too

[patent musk]

Yes it's starting after 5-10 tries in a row currently

[short plinth]

no ，once you quit，next time when you loan，crash again

[drifting latch]

Woking fine now check

[forest ravine]

Where is Aston One Car hunt?

It was 5 minutes ago and disappeared

[echo quartz]

What happened to one77 car hunt? I was still playing 5 minutes ago

[ruby adder]

Just for bundle pass owners

You have to buy bundle pass

💰

[primal solar]

It was announced as a pass hunt event so no real reason to complain about that part

[shy lance]

I have bundle pass and the hunt is gone for me as well.

[vernal pecan]

#🔥・hot-topics

[shy lance]

I can see that it's back now. But it's restricted to play only with Jaguar. Is this intended?

[vernal pecan]

This is intended, but not desired - it's a compromise, as no other workaround was found to ensure a swift return of the hunt following the crashing issues

[neon harbor]

@vernal pecan Are you serious? Must use this for 77 ???

[vernal pecan]

This is the case as of now, yes

[neon harbor]

@vernal pecan Will be change or not?

[vernal pecan]

I don't know yet

[neon harbor]

@vernal pecan this is not ok for all player

@vernal pecan So crazy for that….

[vernal pecan]

Don't spam ping, please. I'm reading your comments and the team is aware that this is not an ideal solution

[neon harbor]

@vernal pecan Sorry bro

[unreal belfry]

@vernal pecan if this is the solution can we get max free try on jaguar with unlimited fuel. No body will complain then.

[neon harbor]

I don’t think they will do it

[short plinth]

Are you serious？Only jaguar can be used in one77 car hunt？

What are you doing？

[unkempt topaz]

P2W Ping pong 🏓

[neon harbor]

@vernal pecan The other issue is I already completed the 30000 miles and I buy the multiplayer pass, I don’t received any award why selling this pass on the middle of multiplayer time? Can I get the award back?

[naive violet]

1 star requirement points missing

[vernal pecan]

You can open a #👨💻-customer-care ticket and you will be issued the appropriate rewards from the pass

[buoyant robin]

Is anyone facing game lags after ios 16.1 update? My game started lagging a lot

[reef lantern]

Same here on windows

[crisp basin]

iPad air 2 does well for asphalt 9?

[neon harbor]

@vernal pecan 77 event will be fix or not? We just need the answer, so many players still wait GL to fix it.

[naive violet]

What are you waiting for? It’s LP exclusive event, you need LP car to drive. I beat all the times with stock car

[neon harbor]

This game not only you playing, the problem on the game settings is not fair, we are pay for get the new car, why the LP event still need to setting up like this, make the buyer trouble? WHAT marketing GL you want? Want the player give up this game ? You want money? Make this game only pay to win .

[toxic sage]

Multiplayer knockdown is a difficult task for me because it seems like I’m in ghost mode instead of classic mode please help

[smoky flax]

The problem still persists. Sometimes I can kick players sometimes not. I have uploaded various information in the last weeks and now slowly know all the text modules of your customer supports - now I would like to have a solution please. CC-ID 1810028.
Thank you for your support 🙏

[cursive ledge]

no

[prime fox]

I have a problem: My iOS Game Center account’s progress was transferred to my Android device successfully a while back. As a result, my Game Center account was banned. Not sure why. I gained access to Asphalt 9 by signing in with my Apple ID. I now have two accounts: my locked Game Center account, and my current, lower-level Apple ID account. I would like to remove progress on both of these accounts, and start COMPLETELY from scratch. When I have contacted Gameloft customer care, they keep saying that resetting my Game Center progress is against their service policy, despite me selecting “Complete Reset” in the in-game support section. I’m not sure if I’m doing something wrong, and I would like some help please.

[manic gulch]

Anyone got this bug?

[tiny cliff]

LS not refresh today

@sullen raven

@feral delta

[brisk isle]

Has anyone had a game crash?

[vernal pecan]

Seems to be a iOS and Android wide issue, the team is investigating

[tiny cliff]

Yep same problem facing again

🥲

Pzl fix it

[vernal pecan]

A fix will be issued soon

[tiny cliff]

What about LS @vernal pecan

No refreshing today? 🤨

[jolly frost]

@vernal pecan
Task is completed, but no reward

[jolly frost]

Same

[limber quarry]

Why does asphalt 9 not load properly on iOS? Fix this. It doesn’t load club info or leaderboard. I can’t even join MP without it infinitely loading. I restart the game a second time and now it won’t open.

It just stays on this loading forever

My internet is fine

[manic gulch]

Has anyone try Nintendo Pro controller with iPadOS16.1 yet?
Mine able to connect but cannot steer.

[spare path]

I am having the same issue with the episode 4 drift in multiplayer task. I reached out to Customer Care. They told me it was fixed, but it is still not registering as complete.

[feral delta]

the team is looking at this

[willow schooner]

Hey, anyone missing 120fps on iPhone 14 pro in asphalt?

[reef lantern]

Do I even need to say what's wrong?

There is so much input lag I can't even 360

[reef lantern]

This is on an iPhone 6s by the way, I don't even know what to do anymore

[crude juniper]

old phone, thankfully it didn't explode on your face while playing this game xD

[unreal belfry]

@vernal pecan in MP2 should this rayzon epic be replaced with Valkyrie?

[naive violet]

Can’t see the maximum capacity for wild cards…
Either let us collect unlimited or limited to 999 same as import parts or show the maximum capacity for each part.

[honest flax]

The limit is shown on the card once it’s limit is reached, which is.. yeah they could’ve solved that better

[unreal belfry]

@vernal pecan @feral delta there is issue with epic rewards for MP2.. Rayzon epic should be replaced by Valkyrie.

[vernal pecan]

Hey, thanks for reporting! It was changed now.

[unreal belfry]

Thanks.

[limber anchor]

Why’s there so much lag for ipads

[drifting latch]

I agree

[feral delta]

@limber anchor @drifting latch please reach out to #👨💻-customer-care so we can look further into that

[reef lantern]

Depends on what iPad you're using

[drifting latch]

Air 4

[reef lantern]

What do you mean by "lag"? Low fps or lagspikes? Plus, you can't get lots of fps if you're using high graphics and/or battery saver

[drifting latch]

Sir, we can't change graphics settings in iOS, you should know that. It's high by default.

[reef lantern]

https://tenor.com/view/the-simpsons-pathetic-principal-skinner-gif-19732520

[crude juniper]

playing at 60fps option for long session cause the ipad to overheat, which make it throttle and lagging in most cases ....
the other "mostly the real reason" is that the latest IOS/ipad OS update has a connectivity issue the as been reported by many Apple users " not yet confirmed by apple but it should be fixed in the next update (16.1.1 for ios at least)

[atomic adder]

Hi guys. The clash event is currently taking place. Two players from my club can't take part in it. Why did this happen? The players have been in the club for a long time, they have not left the club. Now they see such a screen
ID:
5a4914a
389c8a

[naive violet]

Settimo Topspeed stats on website are not correct

[warm spruce]

What does this mean btw this there a channel for like asking questions ?

[warped portal]

To unlock the Inferno packs you have to complete 145 Conditions in the Special Event.

[warm spruce]

K thx

[reef lantern]

What the hell gameloft

I spent 750 tokens on this car and you didnt give me the key.

Either give me those 750 tokens back or give me the key

@feral delta @vernal pecan

The key is supposed to have a 10% drop rate. I got 12 packs which means they should contain at least ONE key...

You need to fix your drops man

[toxic tulip]

It doesnt work like that

[vernal pecan]

Each pack has a 10% chance to drop a key. The percentages don't add up to 120% chance to get a key, unfortunately 😅

[reef lantern]

Yeah but I spent 750 tokens

And not too long ago, this was the average drop rate in gp key packs

[vernal pecan]

Nothing has changed

[reef lantern]

Cmon don't act like nothing has changed

Ask anyone here and they'll say that the drops were better

Eh anyways guess I'll enjoy my fat L I got given

[naive violet]

Key has 2% droprate, not 10%

[reef lantern]

I think it says 10% when you click the info button

[shy lance]

Only 10-packs with blueprints as featured items. For jackpots, keys or epics the drop rate is not shown.
All we know is that it's much smaller and it's not even 2%, only info that was were given is that it's lower than 2%, probably something like 1.5%.

[pure umbra]

Is anyone having issues with their game not loading?

It opens up to the initial load screen and then just stops.. sometimes force closes, sometimes just sits there trying to load

[cedar dust]

iPhone 13 pro having 120 fps feature?

[hoary geode]

that is not how probability works

also pretty sure the 750 tokens is not revelant as it only gets bps?

[empty moss]

When I try to watch an ad for any car it keeps giving this loading symbol on the ad so I can’t watch ads anymore

[bitter sparrow]

The game’s “drop rates” don’t mean anything at all. The item on the left side of every single pack in the game has the lowest drop rate. That’s why car hunts are so hard, because the blueprint in the packs is on the left. I placed 6th in tier 2 with one star. I wasn’t surprised when I didn’t get a key out of my 18x pack. I only got one key for the Bugatti EB110 out of a 35x pack. It’s definitely a scam but customer care won’t give you anything back for “unlucky” drop rates.

[ornate oracle]

Why in the hell does this continue to happen??

[raven forum]

😐

[still pike]

I remember that race

I wondered what happened

[raven forum]

Now you know 💀💀

[reef lantern]

Press f to pay respect 💀

[lean ermine]

I didn't get a club reputation for the Clash.
We won and 25K Rep is due.
They gave it to everyone except me
ID of55f6

[vernal pecan]

Open a #👨💻-customer-care ticket please

[naive violet]

Did you participate in last clash round?

[lean ermine]

Yes

[wanton venture]

Can the game progress be sent to my other Apple ID?

[noble mortar]

Hello, is the A9 bank available for everyone? Mine isn’t, is it normal? My uid : 6dfad3, playing on iOS.

[warm belfry]

Flashing lights warning

This happened on my phone idk what happened honestly 😂. Was pretty cool to see the whole track from underneath though

[devout hemlock]

Please optimize the game to play with 60 fps and 120 fps with all the new devices from iPhone to iPad…i bought a 1000+ $ ipad pro to enjoy the graphics and it turn out the option on my iphone 11 that i bought 3 years ago is not available in my 2022 ipad pro

To play in 60 fps 💔

[wanton venture]

What's this? Can I transfer the progress to the Chinese server

[vernal pecan]

It's not available to everyone yet

[vernal pecan]

No, you can't transfer progress to Asphalt 9 China

[wanton venture]

thanks

[drifting latch]

I cannot install A9 Chinese, it’s fixed

[wanton venture]

hi

[drifting latch]

Hi ?

What do you want

[wanton venture]

Can you install China A9？

[drifting latch]

But this is a bug

[wanton venture]

Is this a bug for us?

[drifting latch]

I am a French region, not the Chinese

[analog ore]

Heya

I've been having issues regarding the login in the game

I think it's a game problem because everything else works fine

Anyone can help me?

[hard quartz]

so I just got this iPad Pro, and I downloaded asphalt 9, but then it was running at 30 fps. It looks really bad and I don’t know how to fix it.

[hard quartz]

@vernal pecan is this because the new ipads arent updated? Will there be a bug fix if that is the case

[vernal pecan]

Hey, I'm not sure actually. I'll ask

[celest mural]

I’m in Italy and want to sign up for the upcoming Porsche event. But Italy isn’t listed as a country so I can’t.

[wanton venture]

@vernal pecan Can I transfer data across platforms for the second time? I changed my device once before, but now I have switched back to Android. Can I still apply for transferring to Android platform? You know, there are always some things in life that will change unconsciously. Although I know it's troublesome, I don't want to lose my game progress. Thank you very much

[feral delta]

only one life-time transfer is allowed

[reef lantern]

When i try to log in to my facebook account in-game, it says the password is wrong. From pc website (chrome) it says correct with the exact same password. Any explanations/solutions?

[reef lantern]

Ah yes now the game is stuck at the loading screen 💀

@vernal pecan ... help

[hard nebula]

Some ads are not working. Just get this spinning endlessly

[deft hawk]

I’m getting the same thing. It’s infuriating.

[plain island]

Fix your gd* ads

Post-race

Ad packs

Gas refills

Ticket refills

[dire raft]

GRAND™ WARLOCK#0042 has been warned

Reason: Bad word usage

[plain island]

[jade ember]

I constantly have to restart game because of ad not loading and not getting needed rewards

[keen cypress]

Me too!!

[plain island]

back to being awful 😑

[plain island]

I hope you realize you're just wasting our time and costing yourselves money. Good look.

[unreal belfry]

I think this below ad is causing above issue… it has same behavior before loading. My guess is it’s loading is buggy and if it doesn’t load then there is no option but to quit the game and start again.

[warped portal]

That’s an interactive ad. You click on “Pick Your Car” after choosing a car, and then the ad plays.

[unreal belfry]

I know what it is. What I am saying is that may be this ads loading is buggy and sometimes causes that infinite wheel of loop.

Also for me since the day this ad started showing up .. I have noticed above issue where we need to quit the game if ad doesn’t load.

[hard quartz]

Did you get a response

[strange kraken]

Go to setting and display settings and change it

[naive violet]

No chat on Home Screen. When I enter daily events, MP,… chat is there

[smoky flax]

Restart usually helps for this bug. But ist would be helpful if it would be fixed…

[strange kraken]

Conversation ID: #1925893 it’s been 26 hours no reply pls help

[vernal pecan]

No

[strange kraken]

@vernal pecan i didn’t get any Id ingame but I made a request on the support page here’s the Id Conversation ID: #1925893

[strange kraken]

@vernal pecan can you pls reply