#đŸŒ«ăƒ»steam-issues

1 messages · Page 19 of 1

atomic zodiac
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yes

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it’s unnoticeable if you use a wired connection

soft warren
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you know what else has no noticeable difference

atomic zodiac
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unless you’re playing on an oled screen your display will be more latent than the filtering steam input does

soft warren
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keyboard

atomic zodiac
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you know what else doesn’t

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tts on a wiimote

soft warren
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okay but nintendo sucks

atomic zodiac
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okay but im only violating their eulas by doing so

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so it’s square

pearl pewter
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hp laptop, the keyboard gets hot

soft warren
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please tell me the vents are clean

pearl pewter
soft warren
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hell, why would you play on a laptop keyboard

pearl pewter
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absolute peak design by HP

soft warren
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play on a proper keyboard

pearl pewter
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if I bought a ringa dinka one I'd be in debt rn

fickle mica
soft warren
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who says you need a good keyboard

fickle mica
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Why you need a good keyboard

soft warren
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a cheap mechanical keyboard is great for gaming

pearl pewter
fickle mica
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Find the cheapest one

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Why not

soft warren
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mechanical keyboards do

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membrane keyboards dont

pearl pewter
soft warren
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so a 30$ keyboard is out of your budget

pearl pewter
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(30 dollar)

soft warren
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thats wild

pearl pewter
pearl pewter
soft warren
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the 6000$ in my bank account that i refuse to waste on this game:

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75 style tokens for a single color btw

pearl pewter
soft warren
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theyre garbage

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im here to customize my cars

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not look at boring stock colors that dont make me stand out

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people need to stop being boring, look at whats happening to tech because of it

pearl pewter
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same thing with cars

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everyone buys silver white or black cars

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why? because colors cost way too much and budgets can't afford it

soft warren
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we can always fight back, but people dont think its worth the time

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anyways moving on

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drown your laptop to cool it better

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(distilled water)

pearl pewter
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I have this fan next to me that I have running when I play

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my hair flies everywhere though đŸ”„

soft warren
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we love long hair

pearl pewter
atomic zodiac
pearl pewter
atomic zodiac
violet bear
# soft warren not look at boring stock colors that dont make me stand out

tbh the color customization sucks in this game
i suggested it in #đŸ€–ăƒ»android-issues and i didn't think to suggest this when they asked for features players would like to see, but there should be some kind of way to precisely set colors on each car so that you don't have to eyeball it. without it the color system is just terrible to use, especially on mobile where you can't measure the sliders in key press amounts

soft warren
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yes it's awful that they don't offer hex values

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its so simple to implement

fiery wadi
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@violet bear does download edge help to fix the login issue man ? Just wondering

soft warren
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why would downloading fix it

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updating yes, but if you dont have it installed to begin with is strange

fiery wadi
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I used to use a file to completely delete edge, so...yeah

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Update : It does not work.

violet bear
pearl pewter
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everytime I open the game my graphics settings reset to default settings, any way to deal with this?

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or like every second time

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I change the settings, close and open the game, they apply

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next time I play it resets to default

atomic zodiac
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delete Gameloft folder in documents

atomic zodiac
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is there a reason the spotlight pass is more expensive in the web store than in the in-game store

atomic zodiac
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(ignore the onscreen keyboard) ad popups will load over rewards claimed from the web store and break controller input

lunar atlas
fiery wadi
errant pendant
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hey guys i found this fix from user Romactu on steam and so far it works for stopping the crashes on linux and windows.

thick raptor
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I'll post it for you, as that word combination gets you an auto mute

errant pendant
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ok shoot didnt know that sorry

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but ye it that

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thanks for posting hope it helps

violet bear
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huh, neat

soft warren
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low resolution spider

violet bear
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it does seem to work

errant pendant
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not exactly sure how, im thinking it just prevents the game from using edge to make pop ups happen. seems to work great on my machine so far.

sly tundra
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i havea problem with the achievments bc i have three achievments left to get and i know i have did two of them anybody have this issue?

soft warren
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known bug

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2 dont work

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check pinned messages for the full bug list

fringe stream
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Can I play asphalt with steam on Ubuntu ?

violet bear
violet bear
fiery wadi
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Damn, thanks yall a tons okayge

pearl pewter
fringe stream
earnest marlin
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don't know if it's been mentioned, but when in a private room, some tracks of New York are duplicated

soft warren
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not just new york

rugged wing
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Anyone else having issues with ridiculous amounts of ram usage? When I launch the game it starts at roughly 3gb and slowly climbs until it maxes out my ram and causes the pagefile to grow as well.

soft warren
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try deleting the gameloft folder in your documents

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might be some sort of broken cache

frank osprey
soft warren
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dont buy the rear ones

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only buy the first top-most available carbon

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then exit the menu

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and all should be available

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you just wasted god knows how many style coins because of this bug

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@frank osprey

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youre welcome to complain to cc because this is scummy as hell, its happened to me too

frank osprey
obtuse shore
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Hello i have a problem with last lego technic revolto event .
I was at top 50% i swear. I slowed just before the finishing line to get 8 bps . Please help me with this

soft warren
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this isnt a steam issue

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you wont get help for landing higher in the leaderboard because more bad players got worse times shifting the percentage in the process

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enjoy your awful experience in asphalt legends as we all do

soft warren
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i find it hilarious how one guy repeatedly continues to think im an admin

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guy cannot read people's roles

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back to steam issues

vapid needle
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Hello admin please solve all of my life problems

half sequoia
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Unlocked bmw
Cinematics show Lancer

soft warren
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thats crazy

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unfortunately you didnt provide any steps for how this even happened

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ie where in the game were you

violet bear
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it does happen randomly afaik, but cctv probably wouldn't know because the bmw is the second car you unlock after lancer

soft warren
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cant just be random, theres definitely a pattern behind it considering ive never seen this happen on my end

violet bear
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i think i had it happen once? and i saw this happen for some others a couple of times. probably some very rare race condition that's not worth fixing due to how rare it is

frosty crater
soft warren
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okay but whats the pattern for it happening

atomic zodiac
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Literally no clue

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When I unlocked the Devel last Gauntlet cycle it said it was the Lotus Elise

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Maybe they erroneously shifted some car ids instead of adding them

obtuse shore
soft warren
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thats what im saying, worse players filled up the lower leaderboard which automatically pushed you up

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its logic

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your time was better than the mass flood of worse players getting worse times than you which shifted the percentage

soft warren
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dont worry, these lego cars suck anyways

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youll NEVER use them and theyll come back eventually

obtuse shore
soft warren
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honestly not flex worthy

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bad performance and you cant customize them

violet bear
acoustic scaffold
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game softlocks itself after completing career season

violet bear
soft warren
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career neglect does not end

glacial crypt
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idk whats going on here but my car looks like it died and i could still race with it

thick raptor
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Happens when you wreck and leave map same frame

glacial crypt
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ah

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i see

soft warren
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will never get fixed frankly

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enjoy it while it lasts, its been in the game since it came out in 2018

ruby surge
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Ever since Amogh said something about ticking the box "Turn off Full screen optimizations" option for compatibility
Took me awhile to discover that the Steam version for some reason, launches the game at "LOW" in the priority

and somehow it ALWAYS start like this
so this is one culprit to why the steam version might be lagging

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and I just finish testing Amogh's "Turn off Full screen optimizations" option

pearl pewter
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how do I change these?

pearl pewter
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it's still that it worked 💔

atomic zodiac
atomic zodiac
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and, that’s only really helpful if you’re CPU- or memory-bound

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i.e., you’re playing on a laptop, or only have 8gb of memory/4gb of vram and a bunch of other applications open in the background

pearl pewter
atomic zodiac
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anyway

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it’s only a helpful fix if you’re experiencing a cpu or memory bottleneck

pearl pewter
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I was

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the game's doing better now

ruby surge
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so, after 3 hours of testing (Darn you San Diego!!!)
here are my results for "turn off full screen optimization" option

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Shanghai Represents an "Over optimized" map
Singapore represents a "sub-optimal" map
and san diego (no portals) is the 2nd map to hit 200 FPS on my machine
but also stutters hard on occasion.

soft warren
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also do you play in fullscreen

ruby surge
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Shanghai gets a deficit
Singapore gets a Significant improvement in 1% lows, (the slowest of frames)
and san diego improves, but not by much.

ruby surge
soft warren
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well im saying use process hacker to change the priority

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i believe it remembers what you set

ruby surge
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oh that'd be super helpful.
if it achieves the same result as tak manager, that'd be nice.
useful for testing, but really, it's just to make asphalt perform its best foot forward.

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so conclusion: "turn off full screen optimizations" helps a lot for problematic maps like singapore, midwest, rome and paris
but dosent improve much on maps that dosent need much help
Like shanghai, nevada, and caribbean.
so this option has no impactful downsides

soft warren
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i use process hacker (now called system informer) over task manager, its super useful

ruby surge
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and this option is permanent until you turn it off

soft warren
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okay but do you play in fullscreen

ruby surge
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and yes, this option dosent need process hacker
it just needs task manager

ruby surge
soft warren
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okay so its probably useless in windowed

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but that begs the question if ill get less stuttering in fullscreen, which i'll hate if thats the case

ruby surge
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for the game to blow past my refresh rate (for testing), I need vsync off, which only works in fullscreen

soft warren
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thats definitely a bug

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you need to screw around with resetting the shader cache to make it work properly again

ruby surge
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windowed mode automatically turns on vsync

soft warren
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and then cap it with rivatuner for minimal issues

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mm no vsync is not on in windowed mode

ruby surge
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Amogh says it might have something to do with GPU scheduling

soft warren
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otherwise my framerate wouldnt be uncapped

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no gpu scheduling option on rdna2 cards

ruby surge
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the windows desktop never blows past the screen's refresh rate.
so if you have a game that's in windowed, it needs to render the desktop and the game window
which is why Vsync is on, all the time on windowed

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I tested this on my steam version of the game
since the windows version dosent allow you to go faster than your refresh rate
even on "unli FPS" with Vsync off

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tho really, I only play steam asphalt at 100 FPS locked.

soft warren
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it goes to 1000 for me in windowed

atomic zodiac
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fundamentally

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and I dont want to diminish the effort you put into it, but the results of those optimisations are all within margin of error apart from the 1% lows on Singapore

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which makes sense, because 1% lows are improved with brute force performance

soft warren
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yeah man my monitor refresh rate is totally 380fps

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this is definitely vsync guys

vapid needle
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I turned off vsync a couple weeks ago and no more stuttering/ lag spikes

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300+ fps

soft warren
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crazy

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now cap it with rivatuner so you dont pointlessly waste power on frames you dont see

atomic zodiac
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baby’s first pc optimisation

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always turn off vsync if you’re not experiencing screen tearing

soft warren
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and if you are, vsync will make everything worse

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enjoy input lag

strange mica
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: #3982847

soft warren
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thats great man

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how is this a steam issue

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your keyboard typing random numbers and symbols isnt a steam issue

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please give us a steam issue

atomic zodiac
soft warren
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okay but if you notice screen tearing you should probably go outside

violet bear
soft warren
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i dont use it

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living the dream

violet bear
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neither do i, because it gets really flickery on my monitor at around 48 fps (common problem apparently) and my gpu is a 2017 mid-ranger

vapid needle
soft warren
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okay now check your power bill

vapid needle
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The difference would not even be noticeable trust me

soft warren
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do it anyways.

vapid needle
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We didn’t even notice any increase from before vs after getting my pc

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Well my dad pays the bills

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And I’m going to college soon so they will

flint whaleBOT
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evilhamsterx has been warned

Reason: this channel is for bug reports + do not ping CMs for such matters

remote lantern
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Wel im now having issues with my steam client crashing out between a race

atomic zodiac
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that sounds like a steam issue, not an asphalt issue

remote lantern
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really?

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I had to exit and re-enter the game after a race

atomic zodiac
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you said your steam client was crashing

remote lantern
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I mean

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The steam version of the game

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Almost finished a race, the game crashed

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And now it crashed with the vulcan...

atomic zodiac
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when is it crashing?

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is it when the race finishes, or when you try to leave to the menu?

remote lantern
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Neither start, mid-race or almost finishing

atomic zodiac
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and this happens on any track

remote lantern
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yup

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any track

atomic zodiac
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do you have an Nvidia GPU

remote lantern
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My supposition is after the lastest update of windows 10 system got that problem

remote lantern
atomic zodiac
soft warren
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dont

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no chance its windows update

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what gpu do you have

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how much ram do you have

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have you tried resetting shader cache

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what are your ingame settings

remote lantern
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ig settings are graphics low (ig) I've never watched that, ram...probably good idk and gpu...whats a gpu? I dont think my pc has some sort of that

atomic zodiac
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oh dear

soft warren
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dude

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that was the worst description of everything ever

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we cant work with "low" or "probably good"

atomic zodiac
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why do I always give people like this the benefit of the doubt

soft warren
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open task manager, click on more details, then go to the performance tab

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you will have information about your cpu (processor), ram and gpu (graphics card, not literal)

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a gpu is anything that handles graphics in games

remote lantern
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those are my settings ig

atomic zodiac
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okay

soft warren
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english please

atomic zodiac
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now hardware specs

soft warren
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i already see that vsync is turned on, sigh

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change your game language to english so i can understand everything

atomic zodiac
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everything is low or off apart from vsync and fullscreen

remote lantern
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now? (Gotta change back language after this...)

atomic zodiac
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shadow resolution is medium

soft warren
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disable vsync first and foremost

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and lower your shadow resolution yes

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your game already looks terrible enough at very low, no risk in lowering the shadows to nothing

atomic zodiac
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keep bloom on though

soft warren
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okay now show your specs

remote lantern
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it says 4gb of RAM

atomic zodiac
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recommended minimum is 8gb

soft warren
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yeah so no wonder your game crashes now

atomic zodiac
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do you have any other applications open when you play

soft warren
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if you updated windows more than 14 days ago, you cannot roll back

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you would have to reinstall windows to do that

remote lantern
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I just updated it 2 days ago

soft warren
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okay, rolling back isnt too difficult

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its in your windows settings, search for "reset"

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no, im not telling you to reset, thats just where you can find an option to allow you to roll back to a previous windows version

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and i cant show you where because windows 11 has different settings

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your best bet to avoid any issues is to actually upgrade your pc, you are asking for support when your pc is BELOW minimum requirements, which we cant help you with other than telling you to get a better pc

atomic zodiac
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any laptop made this decade is enough

soft warren
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hell, build a pc yourself, its far cheaper to buy components from like 2015

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laptops are a pure scam

remote lantern
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this is like...all my updates?

soft warren
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not control panel

remote lantern
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last one was 15/8/2025

soft warren
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windows settings

remote lantern
atomic zodiac
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yes

soft warren
atomic zodiac
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worth saying you probably shouldn’t continue to use this computer for anything sensitive if the latest update is a memory-heavy security patch

remote lantern
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oh...last one is like security patch

soft warren
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congratulations

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please upgrade your pc

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specifically ram and gpu

remote lantern
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man another silent retirement...soon enough i wont have more pc 🙁

soft warren
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16gb is minimum for a stable experience in 2025, and a gpu made after 2015 should be able to run asphalt pretty well

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we really cant help you further, like i said its hard to help people that have a pc that struggles running the game at lowest settings

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theres no way around this

remote lantern
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then my return is doomed to fail...

soft warren
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unless youre willing to experiment with switching to linux, you cant do much other than waste money on better hardware

remote lantern
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my mom doesnt wanna waste more money on better pc becuase its "expensive"

atomic zodiac
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that’s something for you to talk to her about

soft warren
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dont buy new hardware

remote lantern
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I cant convince her neither

soft warren
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buy used hardware

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you dont need a 20000000$ pc to play this game

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ram is super cheap and same goes for a gpu from like 2015

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but you will have to do research with pc components

atomic zodiac
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and also convince your parents to give you the money

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good luck â˜ș

remote lantern
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hey, somehow is working, I endured more than 3 races and not crashed out

atomic zodiac
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come back after the next 3

remote lantern
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I endured a complete session!!

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Thanks Intel GPU

atomic zodiac
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Intel is not at fault for this

dull topaz
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I have problems with some achievements of this game on Steam, what can I do?

atomic zodiac
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Two of them are completely broken and have been so for several months

bronze moth
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my game just randomly went to this weird dark version like something is about to pop up but it isnt, also im not getting ANY steam achievements

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i managed to fix darkening issue by just spamming shop button right as game opened, but still no achievements

atomic zodiac
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which achievements in particular

bronze moth
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every achievement

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im on 0

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am i supposed to do anything differently than normally on steam

atomic zodiac
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it looks like you just started the game

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so

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why are you surprised

bronze moth
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i have won like 24 races

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but i havent even got the "Win 1 race" achievement

atomic zodiac
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the tracking for a lot of the achievements is bugged

bronze moth
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so im supposed to wait for it?

atomic zodiac
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no

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you’re supposed to win the first race, in career mode

bronze moth
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yes ive done that

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ive even completed a season in career mode

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but i havent got any of those achievements

atomic zodiac
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ah okay, it’s a career mode bug then

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my only suggestion is to redo the first race in career mode and redo the last race of the season you won

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i can’t reproduce them myself

keen ether
atomic zodiac
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that’s one of the completely bugged ones

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even I don’t have it and I have 211

keen ether
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damn, the achievement support should be fixed

soft warren
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the achievements are seriously not that important

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theres over 200 bugs i have in my bug document they have yet to fix

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why should 2 achievements be their priority when theyre failing to fix the game entirely

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if youre desperate, use steam achievement manager to forcefully get the achievements

shrewd dune
soft warren
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theyre focusing on too many sponsors if you couldnt tell

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the bugs that could be fixed seem so unbeliavbly simple to fix

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just look at the bug document and youll see what i mean

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the bugs are stupid to exist in the first place and are a result of neglectfully not playtesting anything

atomic zodiac
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that is what understaffing is

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there isn’t adequate labour to fix the game and include all of the brand tie-ins

vapid needle
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They could do a “Bug fix update” where the only difference is they focus on fixing bugs instead of adding new stuff 😂

glass canyon
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😐

soft warren
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okay

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what makes this a steam issue @glass canyon

hybrid furnace
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The fact they're on Cheaterboard

soft warren
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so its not a steam issue

hybrid furnace
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Game ID

glass canyon
hybrid furnace
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Thanks

proven timber
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I want to change my gameloft ID email from a gmail one to protonmail, id.gameloft.com/a9/ does nothing, when I press unlink settings > connect it just opens the help center page, the account is currently connected to gameloft and steam

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using proton on Linux, but prob not related

soft warren
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if you want to unlink, you need to talk to customer care

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thats why it opens a support page

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and you most likely will have to do the same if you want your email changed

proven timber
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which one to choose
purchase issues, progress issues, connection/loading issues, suggestion/feedback, etc.

violet bear
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i think you can pick whatever?

proven timber
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really

violet bear
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i mean closest would probably connection/loading, since technically it's about un-connecting the account. tbh it's their fault for not having a simple "account issues" in there

soft warren
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not that

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they want to change their email

proven timber
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but there isn't an email related thing in there

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and closest one is connection as they said

shy mortar
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Fix mp plsss, I only get paired with 1/2 players per race

vapid needle
dreamy aurora
soft warren
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its a pool of players marked as cheaters

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when you get marked as a cheater, you cannot join normal lobbies anymore, only the ones where other cheaters are in

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you also dont get rep and you cant get on any leaderboard

real dew
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And I may get banned because of this ?

soft warren
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just dont play for 24 hours

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no you wont

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dont touch any event or multiplayer race for 24 hours and youll be back to normal

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otherwise contact customer care

real dew
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In the last MPs I mean

soft warren
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if youre gaining points and reputation, youre not on the cheaterboard

real dew
soft warren
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thats a bug

real dew
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Oh ok

thick radish
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So the bug is back ?
I thought it was fixed and there was no mentions of it being reintroduced in mod-info/hot-topics
Though it's nice to know that as long as you get rep you are fine, thanks for the info ! I hope it will be fixed soon

next wagon
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guys i have a query, I play on steam and i'm going on a vacation where i won't have access to my pc. If i play the game on my phone, will I lose all the ad claim and credit multiplier options when i go back to steam after my vacation?

thick radish
next wagon
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but steam doesnt support ads

thick radish
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Yes, you will not be able to claim anymore and it will show an error asking you to use another platform that support ads

next wagon
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damn

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so i'm gonna have to miss out on the silver lightning special event

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and the lego spotlight

thick radish
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I mainly play steam, and I can't claim because it says I connected my account to a platform supportings ads

next wagon
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oh, i can claim though, as i created this account only on steam

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i get 20 free multiplier claims

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and i get 5 ad pack claims

thick radish
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Yeah, but you will probably lose this ability if you use another platform that support ads

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And yes, it's annoying

next wagon
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wow

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very unfortunate

thick radish
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Yes, and the app is very heavy so I don't even have it on my phone anymore but that doesn't matter
Maybe you could negotiate disconnecting a platform with customer support but I wouldn't bet on it

next wagon
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yeah i'll relay the same to the support

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see what they say

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Thanks for the help zefaryo

violet bear
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if you have a laptop then that might help you, but i assume you don't

acoustic sundial
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anyone having prblems with private lobbies where its only showing a selective number of cars

soft warren
glossy swan
#

Private room Car selection Need a Fix . the Selection is limited to a few cars and cant Practice or play with All of my Cars

violet bear
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so when i started the steam version (first time in a while), i got 1000 racing tokens after the spotlight over screen. but weren't the racing tokens for the sonic spotlight? and after that my sl tokens got exchanged for credits, but only 25 were, and i didn't get any lego sl tokens, so i assume those aren't from either of those
u-5492f5

glacial elbow
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When you're in Gauntlet mode, the option to Evo is possible on every car. After pressing any of the parts you want to "change" the game crashes immediately (Issue might be on all platforms)

soft warren
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already known

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and also in my bug document

lavish zenith
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Theres a bug with the cars in private race because there are a lot off cars mising in all the classes

violet bear
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oh lol direct message links get deleted

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@lavish zenith

warped summit
#

Hey for stage 11 for the Lego technic event the vehicle presented is the wrong Corvette stingray

wet delta
#

how to play asphalt in steam without crashing every time

soft warren
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how to be less descriptive tutorial

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if you want help, tell us more than just "i crash"

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what are your pc specs

wet delta
# soft warren what are your pc specs

Device Name DESKTOP-MET9FF3
AMD Ryzen 5 2400G Processor with Radeon Vega Graphics 3.60 GHz
Installed RAM 16.0 GB (usable: 13.9 GB)
Storage 119 GB SSD NE-128, 466 GB HDD TOSHIBA MQ01ABD050V
Graphics Card Radeon RX550/550 Series (4 GB), AMD Radeon(TM) RX Vega 11 Graphics (2 GB)
Device ID 6260A3AC-4FC5-4AED-9976-FB44033D0A16
Product ID 00330-80000-00000-AA054
System Type 64-bit operating system, x64-based processor
Pen and Touch No pen or touch input available for this video

soft warren
#

checks out performance-wise

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when do you crash, which map

wet delta
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i crash when its loading like the mp menu loading

soft warren
#

when did you start crashing

wet delta
soft warren
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okay so cache might be screwed

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delete the gameloft folder in your documents

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then start the game and play it a couple of times

wet delta
#

alr

solar oriole
#

where to report bugs? ik this is steam, but theres a ingame but airspeed by evo not working

atomic zodiac
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nowhere, really

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if it’s not platform-specific, just yell it into the void

raven violet
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On Steam, I can’t play MP123 on my account — it just keeps searching for players. Anyone else having this problem?

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Tried another account and it works normally.

soft warren
#

are you sure you arent on the cheaterboard

violet bear
raven violet
violet bear
raven violet
violet bear
soft warren
#

theres no other way around it other than what arty said yes

raven violet
raven violet
soft warren
#

it will

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just dont touch the game really

raven violet
vapid needle
raven violet
shy mortar
#

Why do I keep getting epics for this car if I have it golden? please fix this ASAP, it makes our progres of golding cars slower

fathom ember
shy mortar
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Because the problem is for every platform and they need to fix this asap

fathom ember
#

Also, seeing eips of already golden cars means that you likely have at least one eip in your inventory, I'd check that first

shy mortar
#

Wait really?

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I have 2

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Lol

vapid needle
shy mortar
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thx guys

warped summit
#

I feel like there is a problem with sensitivity because my cars seem to have a problem turning compared to some other times even though the same environment is applied

atomic zodiac
#

that sounds like a hardware issue

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or a skill issue

soft warren
#

thats so poorly described

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"environment"

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i think hes getting input lag

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@warped summit what is your control scheme and do you play with vsync turned on

warped summit
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I use keyboard and no vsync

soft warren
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is your keyboard mechanical or membrane

violet bear
#

also what's your sensitivity in settings, just in case

atomic zodiac
#

sensitivity doesn’t matter if they’re being truthful

violet bear
#

some kind of video example would be helpful too i think, with two different points where the same car behaves differently on the same point in the track, if that's what pianoboy's implying

soft warren
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im betting on a membrane keyboard

atomic zodiac
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and on top of that

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some kind of debris being stuck underneath a key meaning it isn’t depressing properly

soft warren
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so a membrane keyboard

atomic zodiac
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membrane keyboards are fine if you clean them and aren’t gross with them

soft warren
#

not in asphalt

atomic zodiac
#

toxx

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if he wants to play using a suboptimal device it’s fine

soft warren
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no thats not even a joke

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membrane keyboards have issues in asphalt

atomic zodiac
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i know

vapid needle
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Is a membrane keyboard the same as a butterfly keyboard? Like in a MacBook

hollow salmon
#

Game is repeatedly crashing - never had this before

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nothing abornmal open on my computer either

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And for some reason every time it crashes steam is restarting completely

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Wow

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Like three times in the last 15 minutes

vapid needle
soft warren
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that's not a fix

soft warren
#

@hollow salmon #1 advice i give here is to delete the gameloft folder in your documents

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its gonna reset your game settings but itll clear any residual cache, it wont delete your player data

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otherwise my 2nd #1 advice is to switch to vulkan

obtuse arch
atomic zodiac
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switching to a different version doesn’t fix the issue with the initial version.

obtuse arch
#

Yh yh I'm just kidding

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@hollow salmon hoped that worked

hollow salmon
obtuse arch
#

đŸ€ž

soft warren
#

what

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@hollow salmon did you not do what i told you

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im giving you advice on fixing the game, not ignoring it

obtuse arch
#

Yo @hollow salmon do the thing it fixes most problems

soft warren
#

do we need to call the mods on you again

hollow salmon
hollow salmon
#

It's working fine btw

vapid needle
atomic zodiac
#

well yea, but we might as well try and help even a little

obtuse arch
soft warren
#

youre being a nusiance again, like every single time you talk here

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if youre gonna be helpful, give actual helpful advice

obtuse arch
#

Fiiiiiine, buh telling the guy to follow your advice IS helpful advice

vivid thicket
atomic zodiac
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it’s happening with a lot of cars for whatever reason

obtuse arch
#

I'm beginning to feel there's no actual way for the car being unlocked to be identified it seems random

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Or sometimes it just skips that part

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Or sometimes the game just skips that part, next time someone's unlocking a car they should click the next buttons very fast and see what happens

little summit
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Wartungsarbeiten auf dem steam server?

soft warren
#

english only

little summit
#

Maintenance work on the server

fathom ember
soft warren
#

reading is difficult

little summit
atomic zodiac
#

this guy’s been around for at least a year

violet bear
#

maybe not active on this server

soft warren
#

and thats an excuse how?

little summit
# soft warren reading is difficult

Sorry, my last few weeks have been very exhausting, and when I finally have some time to indulge in my hobby, all of a sudden it says: "Server maintenance"! It's really annoying when you don't have much time during the day, but only in the evenings for a few minutes. Such maintenance could also be done at times when the least amount of people are playing.... It must be the time for it...

atomic zodiac
#

he’s a regular to this specific channel

glacial crypt
#

yo on steam how come i dont get any of the gameloft freebies like the divo card pack or the silver lightning card pack

soft warren
#

uh

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@glacial crypt can you clarify what you meant

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are you talking about gameloft shop

atomic zodiac
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I think so

soft warren
#

guy will respond in 3 years

glacial crypt
#

mb g

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hol up ill take an ss

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@soft warren

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these ones

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i didnt get no gr bps nor silver lightning pack and didnt get any divo pack or gt frankie bps

soft warren
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thats gameloft shop

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not ingame shop

glacial crypt
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ye

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wait so it dont give it free

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oh so you have to claim it from gameloft shop

soft warren
#

no you need to manually log into gameloft shop and redeem it

glacial crypt
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damn

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ah i see

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thanks

soft warren
#

its done as engagement to get people used to using gameloft shop over the ingame offers

glacial crypt
#

not used to it cos on switch they js gave the stuff free lmao

soft warren
#

that was probably done since you dont expect a switch user to know how to use a web browser

glacial crypt
#

bruh

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anyways, thanks for the help man

remote lantern
#

Is steam version of this game having issues? I cant log in

weary palm
atomic zodiac
#

blame it on the hollow knight players

gentle tendon
uneven wraith
#

Friday

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TGIF

soft warren
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uhuh

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so how is that a steam issue

shrewd dune
#

They got some ''issues'' ig.

soft warren
#

point and laugh

tacit shale
#

i cant see any multiplayer modes but theres only split screen, what could be wrong?

soft warren
#

restart your game

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until it comes back

glacial crypt
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does anyone know why this is happening? i assume its an issue with steam or smth, althouhg im not quite sure how to fix this

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(the issue is that the taskbar is still in the window and the overlay is visible when it shouldnt be)

soft warren
#

windows + up arrow

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windowed mode never remembers the previous window state, its always been like this on the steam version

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so you will always have to manually maximize

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this is a 3 year old bug they refuse to fix

glacial crypt
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wait so i cant fix this

soft warren
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nope

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enjoy

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windows + up arrow

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thats your only fix

glacial crypt
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i just tried it and it just made the window smaller

soft warren
#

do it again

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otherwise manually press the maximize button or double click the titlebar

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theres a lot of windows keybinds for you to learn

glacial crypt
#

i did, the taskbar is still there and the white app overlay is still there

soft warren
#

sigh

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so youre not in fullscreen mode

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alt + enter

glacial crypt
#

ah thanks

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that fixed it

soft warren
#

you should have clarified it.

glacial crypt
#

mb

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didnt know it was a thing

soft warren
#

when you see a title bar, apps/games arent fullscreen

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this is a windows thing

glacial crypt
#

wait i did clarify it

soft warren
#

alt + enter toggles fullscreen in games

glacial crypt
soft warren
#

what overlay

glacial crypt
#

the white one

soft warren
#

there is no overlay

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what white overlay

glacial crypt
#

no like

soft warren
#

thats called a title bar

glacial crypt
#

yk how it wasnt fullscreen right

soft warren
#

its not an overlay

glacial crypt
#

the white bar at the top

soft warren
#

thats not an overlay

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do you know what an overlay is

glacial crypt
#

nah

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i js used it in terms of blockbench

soft warren
#

cause title bars dont go over applications, theyre above applications

glacial crypt
#

ye i forgor

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mb

soft warren
#

overlays go directly over applications

glacial crypt
#

ik

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slipped my mind

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mb g

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yes ik

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i remember my friend used it in a context but i forgot that it meant somethign else

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just like, chill man, i got a pretty busy day today, no use beating up someone who's already dead

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so im guessing you never got anything wrong in context before?

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why else would i edit it out

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what point does that prove

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wait does anyone know if steam got the server maintenance rewards

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its says 100k credits and 500 tokens given sept 4th, yet i dont really remember getting anything

soft warren
#

i got them

glacial crypt
#

damn

soft warren
#

so you 100% missed it

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you miss everything

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its actually pissing me off

glacial crypt
#

bro what did i do to you

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literally logged on on sept 4th and got nothing

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zip, nada

soft warren
#

great, move on and report actual issues

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you not knowing how gameloft shop works and not realizing you werent in fullscreen arent steam issues

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neither is you missing rewards

glacial crypt
#

wait this is steam issues

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oh i cant read

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my bad

soft warren
#

?????

glacial crypt
#

mb yall

soft warren
#

the hell did you think this channel was

glacial crypt
#

i thought it was another steam thing channel

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i didnt realise this was the only one

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just assume i cant read

soft warren
#

switch-exlclusive channels were only for switch

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and that was before asphalt unite

glacial crypt
#

if i logged on on the day

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shd i report it or nah

soft warren
#

you missed it.

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or you claimed it elsewhere

glacial crypt
#

ah well

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ig its australia timezone for me

soft warren
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there are no timezones

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everyone received the same reward at the same time

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you missed it.

glacial crypt
#

oh really?

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damn that sucks

soft warren
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you missed it as in you got it and didnt notice

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now please stop obliterating this channel with non-steam issues

glacial crypt
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ok chillax

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ill get out

orchid jacinth
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woke up and seeing this

soft warren
#

1-3-9

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which means all you had to do was wait 5 minutes to try again

orchid jacinth
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waiting and got the new code kekw

orchid jacinth
#

i already waited for exact 5 minutes and still stuck at loading screen

soft warren
#

and you're absolutely sure your internet isnt spotty

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have you also tried anywhere else

orchid jacinth
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i can log in on my phone with my data, surely because of my wifi

soft warren
#

try making a hotspot for your pc and see

orchid jacinth
#

seems i had to change wifi

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can log in

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but idk what happened to my wifi, it just kept making the game stuck at the loading screen

uneven pier
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Why😓

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Is it a bug? I just played one mp race and I became 1st

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By the way, It's been a long time since I played this game last time. Did gameloft change the multipayer rank rule?

soft warren
#

you are leaving out way too much context

uneven pier
#

I don't understand

soft warren
#

neither do i, because i dont understand your situation

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when was the last time you played

uneven pier
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I am the 1st player in the rank

soft warren
#

yes im not blind

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when did you play this game last

uneven pier
#

several months ago

soft warren
#

that doesnt tell me anything

uneven pier
#

and I replayed it today

soft warren
#

it is highly likely that you started in platinum 2 when you just returned

uneven pier
#

yes

soft warren
#

while you were gone, the devs changed it so everyone that finished in legend league would start in gold 4

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and its been like this for over 3 months at this point

uneven pier
#

that explain everything

soft warren
#

so what i suspect happened was your old legend league status still had you logged to restart in platinum 2 even though everyone else starts in gold 4

uneven pier
#

exactly

soft warren
#

problem solved, now youre stuck alone up there since theres no league mixing

uneven pier
#

actually I replayed this game yesterday. But I failed to match any other player. Now I know It's because my rank is too high kekw

soft warren
#

it doesnt help that they promised to revert mp1 back to how it was in a9 before unite came out

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its been 2 months since they said that

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nothing of it still

uneven pier
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I just want gameloft know this bug and don't ban my account. I don't want to exploit the bug😑

soft warren
#

no reason for them to ban you for it

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its a clearcut fault of their own

uneven pier
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I hope so.💀

orchid jacinth
#

I thought you was flexing or something

glacial crypt
#

accidentally bought 5x of the packs on the right for 350 tokens, didnt give me anything, should i raise this up to customer support?

atomic zodiac
#

Yes

violet bear
#

lol
but also yeah i think you should

glacial crypt
#

aliright thanks chat

violet bear
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if you had steam's background game recording on that would also be helpful as proof i think idk

glacial crypt
#

i didnt think to record it but i did think the no packs was suspicious

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as in like it didnt have the specified car on the pack

vapid needle
#

Why would you buy an invisible pack and then complain that you didn’t get anything

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IMO you shouldn’t get those tokens back

violet bear
vapid needle
#

Nah learn the hard way

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If you get in a car crash you can’t just ask them to undo the damage at no cost

violet bear
#

um yes you can it's called insurance welldone

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/joke

soft warren
#

another electrofuse moment at the end of the day

glacial crypt
#

i thought it was loading

glacial crypt
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also, on mobile before, the packs loaded, i thought it was just buffering bc my internet was spotty

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besides, when i looked at the pack info the blueprints loaded

glacial crypt
#

they gave me 200 back, better than nothing ig

vapid needle
#

You know in life it won’t be like that

glacial crypt
#

ik

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tbf tho, it was 15mins after the daily reset, I thought that the pack was new and they didn’t put an icon on it

glacial crypt
soft warren
#

why so serious sam

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please come back with actual steam issues

glacial crypt
#

wasnt even talking to you 😭

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if youre so pissed, why not just ignore my requests?

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also, you didnt answer my question

fathom ember
#

Holy off-topic

obtuse arch
atomic zodiac
#

of course that summoned you

obtuse arch
raven violet
#

spending tokens to buy tickets actually costs more tokens than what is shown on the interface

soft warren
#

did you click it

#

in case this is just a visual bug

raven violet
# soft warren did you click it

after checking, and only the token value shown in the confirmation dialog is wrong , the actual tokens deduction is correct

soft warren
#

so its a visual bug

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will be added to my bug document thanks

little summit
#

Does anyone know anything about controller issues during a game? My controller crashes regularly! Especially during the Jesko event.

soft warren
#

?????

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your controller crashes? uhuh

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and what does that mean

little summit
#

As soon as I disconnect the keyboard, mouse, and controller from the PC, and reconnect them a few seconds later, everything works again, but only for a few seconds. Has anyone noticed this? Otherwise, everything works, just not during the game.

soft warren
#

okay but disconnect from where

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the game or pc

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if pc, steam issues isnt meant for helping you fix pc bugs

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this sounds like some usb hub driver conflict

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if you recently updated windows, look into that

little summit
soft warren
#

yeah youll have to figure out why its disconnecting there in that case

#

with programs that tell you what your usb devices are doing

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some tech youtubers use a program thats related to it but i forgot what it was called

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im betting this is just some strange coincidence youre getting

soft warren
#

theres a program called usb log view

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its not the same but it should tell you why what is happening

little summit
little summit
# soft warren theres a program called usb log view

It already happened to me yesterday, but I finished the game and checked for updates from Windows.... And what should I say: a cumulative update is being installed. Sometimes I hate Win10, but otherwise it is stable.

soft warren
#

you didnt have to say the same thing twice but okay

#

you cant get much help for this

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cause this sounds like windows and not the game

little summit
#

I found the problem
. It‘s the update
.
So i don‘t need help from you
.

Sometimes someone know something is help enough


But thx 🙂

soft warren
#

like i said

#

not a game problem

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this channel is for issues with the steam version of the game, not windows itself

atomic zodiac
#

one day he might have an actual issue

little summit
# soft warren not a game problem

I think its a game problem

The update is over and i can use the controller, mouse and the keyboard in the events for every day, mp, lego event.
But in the jesko event, the controller crash the game, mouse and keyboard too.

soft warren
#

you just said "crash the game"

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that is NOT what you said yesterday

#

you said your controller crashes, which makes 0 sense

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where does the game crash

#

be specific.

little summit
vapid needle
#

If you need a new controller get one with Hall effect triggers and joysticks

atomic zodiac
#

get one with tmr joysticks

soft warren
#

get a keyboard

atomic zodiac
#

get a better game to play.

vapid needle
vast magnet
#

this has been going on for a while

#

anybody got any suggestions?

late current
#

Use VPN if problem encounters.
Use best vpn such as surf shark VPN or nord VPN.
It'll help to open your gameplay if you are stuck in server situations.

#

Double check your connectivity strength if the server isn't the problem.

#

But if none of them works to play Asphalt. Contact your internet provider to fix your issue

vast magnet
#

I'll try with vpn first I guess

soft warren
#

if only we had documentation for whatever the hell 19-0 meant

#

cause we dont know

#

so we cant give a direct answer for a fix

woven igloo
soft warren
#

okay

#

not a steam issue

woven igloo
#

so what the solution

violet bear
#

i forgot the ms store version also has ads so replace mobile with ad-supported platform

woven igloo
#

ok ty

finite lintel
violet bear
coral rampart
#

Why i have different prices on steam and android?

soft warren
#

not a steam issue

#

use gameloft shop

#

and read how cuts work on the play store and steam (its different)

tardy rain
obtuse arch
#

Yo please don bite but the carrera gt hunt allowed me to auto claim, is that normal

errant pendant
#

Hello everyone! I've recently been having an issue where my game no longer reads my controller input on my linux system on steam. Everything else works fine but its just asphalt that cant seem to see my controller, any ideas?

errant pendant
#

just ran a quick test on the steam deck and it seems to work fine there.

vapid needle
rotund ridge
#

my wifi is completely normal?? and this happened?

soft warren
#

congratulations, unfortunately not a steam issue

obtuse arch
errant pendant
#

nvm you just gotta disable steam input and restart.

soft warren
#

steam input has too many issues in this game so best you keep it off yea

raven violet
#

Hi, I have a question. I’m a Steam version player. Yesterday, I linked my game to GLID. Today, I tried playing on the Windows version for a bit and watched an ad there. Afterwards, when I went back to the Steam version, I found that the free ticket claim feature was gone, showing the message “free ticket refill unavailable asphalt.”

I’d like to ask: will this feature no longer be available on the Steam version, or will it be restored tomorrow?

shrewd dune
#

Congratulations, you have removed all your "Claim" buttons benefits.

#

The feature won't be available again. It MAY be possible to ask CC to remove all platforms except Steam, then it can somehow be enabled again (this need further confirmations)

soft warren
#

the error message itself is clear enough

#

i dont get why people dont read it fully

#

"oh no an error time to not read what its about and complain and/or get confused"

raven violet
# soft warren the error message itself is clear enough

You’re right, but if such a restriction exists, there should be a warning before watching the ad, rather than disabling the feature after the ad has already been watched. Alternatively, the system could simply prevent players from watching the ad in the first place.

soft warren
#

why should they warn you if its an easy way to screw you over to watch ads

#

this was done in case you "had no access to windows or mobile"

#

its the bare minimum to let you do what those do that can have ads

#

they rather make money off of you than to not

raven violet
#

I’m currently trying to contact the game support to see if removing the Windows platform connection can resolve this issue😭

soft warren
#

youll have to wait at least 2 hours minimum

#

dont close the support page and keep it open, youll get a response eventually

glossy swan
#

@thick raptor hey bro. After i did the Survey in the game i try to do a race in GP and i realized i had no Control over the car. a full input lag . i had to close the game and reload it

Survey Gives Full input lag and Disable the keyboard

thick raptor
#

Alright thanks

soft warren
#

interesting, wonder if thatll happen to me too

raven violet
# woven igloo ok ty

Hey bro, did you already get the issue fixed? I’m having the same problem and just wondering if that solution worked for you.

woven igloo
raven violet
raven violet
woven igloo
soft warren
#

shocking revalation but this isnt a steam issue

#

its intentional design to screw you over fully

#

use the ingame customer care link and use the website's chatbox to get help

#

and then just wait

raven violet
soft warren
#

did you contact them through the ingame link

#

thats the fastest way

raven violet
soft warren
#

you didnt use the right one then

#

email is guaranteed to get you nowhere

#

and then you use this in the right corner

raven violet
# soft warren

I clicked "CUSTOMER CARE," and it opens this page, but I can’t access a chat window. Maybe they’ve changed the way to contact support in different countries or regions.

soft warren
#

dude

#

in settings

#

not there

raven violet
#

I clicked this button

soft warren
#

that is not what happens to me

#

do you not see a purple chat bubble in the bottom right corner

soft warren
#

screenshot your page and url

raven violet
soft warren
#

a monitor screen is in landscape yet you chose to record in portrait

#

dude seriously

#

this isnt a screenshot

#

this is a screenshot, please show this

#

the purple chat button should be in the CORNER of your screen

#

you didnt SHOW the corner

#

you recorded the center which makes no sense

raven violet
soft warren
#

add -hxc here, so it spells out hc-hxc

#

then hit enter to load the new url, it should show up then

#

for some reason you get a different version of the page, actually stupid

#

but yes changing that will load

soft warren
#

yes you need a gameloft account, the same one as your gameloft id

#

that explains why you got a different link

raven violet
vapid needle
#

Well reset your password

raven violet
lucid root
#

I need help

#

Today asphalt crashed on me and counted 1 turn for the qualifier in grand prix even tho the game crashed half way through it

soft warren
#

yeah thats normal

#

its like you quitting a race

#

not a steam issue

#

if you can be more descriptive regardless, where exactly did you crash

#

precisely which track, at what part, doing what

#

and is it repeatable

glacial crypt
#

probably a whole game issue

#

working now, disregard the post

soft warren
#

sigh

#

back again with non-steam issues

glacial crypt
#

did you read the 2nd message?

#

ig not

soft warren
#

the delete message function

glacial crypt
#

i could do that

#

but i wont

#

that also doesnt answer the question

soft warren
#

not a steam issue, move on and send actual steam issues

glacial crypt
#

wait while youre here could you answer some questions

soft warren
#

don't just report something as a steam issue just because it happened once and fixed itself not even 5 minutes after

glacial crypt
#

ill take that as a yes

#

first question, why do you care so much? you aint a mod and i seriously doubt youre paid to do this

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2nd question, can you read? last time i specifically mentioned that you could ignore my messages, and i also mentioned to disregard the post in the most recent image, can you read?

soft warren
glacial crypt
#

ah yes, classic, not responding to the questions

soft warren
#

this channel has been constantly misused by you

glacial crypt
#

irrelevant

#

did not answer questions

soft warren
#

don't have to

glacial crypt
#

and i dont have to listen to you

#

u aint no mod

soft warren
#

you're dragging this out needlessly

glacial crypt
#

if you woud answer my questions id stop posting here

#

but you havent

soft warren
#

move on already and start reporting actual issues

glacial crypt
#

bro is deflecting

#

if youre so pissed, i told you to ignore me

#

idk why you feel tbe need to comment when i told you to ignore me

oblique zephyr
oblique zephyr
# oblique zephyr

why does this happen a lot recently. i try to do 360 it does some gymnastics. I crashed bunch of times because of this.

soft warren
#

not a steam issue, its always been like this and wont get changed

#

and by always i mean since 2018

#

take the ramp better

oblique zephyr
soft warren
#

it hasnt gotten worse at all, its a placebo

#

the physics havent changed at all

oblique zephyr
#

so you're saying this behavior is intended?

soft warren
#

im saying nothing changed, you should feel lucky for pulling off cool stuff to begin with

#

besides, youre not even taking the right route

oblique zephyr
# soft warren besides, youre not even taking the right route

how is this related lol.
I don't care if it's new or always was like this. I just think this ramp behavior is buggy. so i reported it here. and since it was on steam I put it in this channel. I don't know any "phsyics-issues" channel.
just because they don't announce an update to physics doesn't mean the code is not changed. (what happened to ramp physics 3 months ago, i wonder...)

soft warren
#

yeah and if they were still broken, people would still be complaining

#

theyre not broken (anymore) and this isnt a steam issue

orchid jacinth
#

That's how the game physics works, it already been like that since 2018 and i pulled this off many times especially with faster cars on that ramp

soft warren
#

i believe i myself have a clip from the early days of me playing the game having something similar happen to me on that exact ramp

#

this game wouldnt be the same if it wasnt for these moments frankly

soft warren
#

okay but how is this a steam issue

shrewd dune
#

they're new. Probably doesn't even know how to discord ig

untold creek
#

I don't know how to solve this but when I play on steam everything except for multiplayer runs smoothly. Whenever I try to do a multiplayer match my PC takes forever to load. Any ideas?

soft warren
#

wifi or ethernet @untold creek

#

i sense you might have bad wifi drivers if its wifi

thick raptor
untold creek
#

Yeah

#

Everything else loads fast though.

soft warren
#

okay but can you answer my question

#

cause its very related

thorn plover
#

When I started an MP match lobby gonna freeze for a while and pop up this

soft warren
#

congratulations i dont see the error code

#

please learn how to screenshot

soft warren
#

never seen 8-1 before

thorn plover
soft warren
#

signs are pointing to something being wrong on your end

thorn plover
soft warren
#

what im saying is

#

i dont get this ever, weird error codes = something is wrong with your connection

#

if this was 1-2, 1-3, 1-5 or 1-3-9, itd be a server issue

thorn plover
soft warren
#

doesnt matter if it is or not

#

theres obviously some instability somewhere

thorn plover