#š«ć»steam-issues
1 messages Ā· Page 17 of 1
this literally never happened until 2 weeks ago
youre also running a browser in the background, get rid of opera gx (genuine advice cause its spyware)
then your drivers updated to something bad
its tough diagnosing this when you have below minimum hardware
sigh
gonna try disablingthe vulkan thing cause at least when the game froze back then it just froze
now it just scashes
Is that even a word
How do I play on Android with my steam account
do you have gameloft id set up
two ways
a) log in with the same gameloft id account (settings - connect - click "connect" on the gameloft logo)
b) use the code system to link android to steam (settings - connect - link accounts with code - follow the instructions)
Yeah
Ok
wheres the content?
the game often takes a bit to load the content. wait or click around menus until it does i guess, maybe do a race
i reinstalled the game tho
it loads the content like unite pass and daily/special events from the internet
however many times you reinstall the game it won't help
you just gotta wait until it loads
bad advice, this is connection related
the connection was good enough to get to the main menu without an error
unrelated
the daily events didnt appeared either before i uninstalled it
also my connection is good, but i still get that thing. goes away after like 5 seconds
especially if before closing the game i left it on the unite pass or special events tab
you cant do much other than try switching your internet if this happens
since youre an android player, do you get it on your phone too
if its isolated to the steam version, switch your network
good connection or not, if loading takes over a minute or two, youre failing to connect to the event part of the game
Is this normal? I havent played ALU on anything else except on Steam yet it claims I have used the account on a platform that do support ads
its a bug, wait until next update
Everyone is experiencing this bug right now, weāll have to wait until next update
Ok thanks
omg, someone that didnāt needlessly drag the conversation out for half an hour?? they just acknowledged the explanation and moved on???? is this real?????
Looool
Has anyone experienced the black connection issue? Iām from Hong Kong, but Iām wondering if my location is being mistakenly identified as mainland China because itās so close. As a result, I canāt play across multiple devices, and customer support keeps ignoring me.
š¦
Just like that ā¬ļø but whenever I email Gameloft, they only send back automated replies.
Iāve heard that this kind of issue happens in mainland China, but Iām in Hong Kong!
what did you set your age as when you first started playing
i forgot
But I can be sure that this isnāt an age issue ā itās because I was mistakenly identified as a mainland China player.
I have some friends in mainland China, and they all ran into the same problem.
I tried registering a new account on my phone using Google login, and everything worked fine.
What frustrates me the most is that customer support doesnāt respond in time and just keeps telling me to play the China server instead of fixing this ridiculous issue.
maybe 18ļ¼anyway its more than enough
but Iāve already been playing for 4 years ā even if I wasnāt old enough before, I definitely am now.

It drives me crazy ā my friends can just pull out their phones and play anytime they want, while Iām stuck dealing with this ridiculous issue.
cool
š¢
customer care are the only ones that can help you here either way, but try asking them to change the age associated with your account first
thank u for the reminder, Iāll give it a try.
not a steam issue
I just got the android version but after playing the first race I can't press the connect button
Fixed it
Not a steam issue + this doesnāt affect you at all so just ignore it
the excess amount of non-steam issues here lately is insane

Not an issue per-say, but why is the currency in-game set to USD when I am not American?
your pc is set to US
more specifically your region
In principle, this vehicle should have six stars, but in Patrol vs Syndicated Multiplayer, it's two stars
this isnt a steam issue goddammit
Oh, I see. Thank you for letting me know. ^^
its actually getting infuriatingly unbearable with how many non-steam issues keep getting shoved into here
can you guys read channel names for once
āhiā
Unless "English (Sweden)" means "United States-ian (Swedish layout)"... š¤·āāļø
ĀÆ_(ć)_/ĀÆ
yea i donāt think thatās the cause
my steam deck only shows usd, despite that not being the case on my desktop pc, and that tracks with it being configured for the us market and then imported here
itās probably drawing from a bios setting, for whatever reason
what about your game settings
there's a region setting there
š¤·āāļø
did you at least try out what price it shows when you try to buy something
well steam automatically converts it to the local currency on checkout when you buy something
and i'm not sure alu has regional pricing
It won't even convert to my local currency, it defaults to Euro, which we don't use.
what's your steam currency
However, if I buy something in ALU, it sends it to Steam as USD, but I pay in Euro, so it converts automatically.
Euro š¤·āāļø
apparently steam doesn't support swedish krona anymore
i'd link to the steamworks documentation i found but the bot takes it down
Stupid, but understandable.
so yeah you'll have to use euro
nothing is stopping you from buying stuff elsewhere, all stores have a 30% cut
otherwise, gameloft shop which has discounts due to no cut
It's not that I have a problem about the currency choice. I was mostly just confused why ALU defaults the in-game currency to USD when nothing on my PC or Steam says I am from the US.
Heck, mobile ALU is in Swedish Krona, so š¤·āāļø
just steam things
so that was a lie
lol
the only difference now is that it skips automatically after the claim fails
still awful, get rid of this stupid screen
or let unite pass owners use it without issue
its not rocket science
i have no reason to get punished with slowdowns just because i rarely play unite on my phone when im not home
or just⦠at all
the only connection i have on my account is for Gameloft ID
they removed the free refill ticket button too, but not the free ad packs in the store
so they didnāt even completely patch it out
what a joke
mods out here breaking their own rules
so what exactly did you fix
all 200 reported bugs apparently
this cant be fixed ?
So you removed this from everything besides multiplayer⦠ya know the one mode I play most often š”š”
If I canāt use the claim then why show it!!!
Iāve linked to iOS, fair enough. But why even have the screen
Thing is it isn't even about whether you have played on another platform or not
I've only ever played on steam, still doesn't work for me
ngl I was so excited to hear that there was a hotfix out for this
and then equally dissapointed when I tested it
Iām just saying, I donāt even care that I canāt get the free claims, because I know I liked to iOS where I can watch ads. I donāt mind watching them if I really need coins. What I do mind is that it still gives me the option to claim, without even letting me do so
that and because you cant skip it unless you wait for like 2 seconds
and even then you HAVE to either use your mouse or you navigate with the arrow keys to the miss out button
you literally cannot leave anymore with escape or mouse4
its downright awful design
YoU CaNnOt Go bAcK aT tHiS StAgE
Does it still spawn after every race?
instead of removing it cant you make it work? i would like to make use of those credits on steam
or yknow, best of both worlds
adding a simple toggle in settings
to toggle between it even showing
and when shown, it would ofcourse work
@quaint solstice ples ples mi beg 
The problem with the claim system that replaces ads still persists.
I have never played ALU on anything else except on Steam, the account is not connected to a platform that supports ads.
I am unable to unlink my gameloft account from my asphalt legends unite, I am request you please unlink my gameloft account Player ID-u-ge972
not a steam issue, ask customer care
who let the toddler join the server
click disconnect on beside the Gameloft account
achha
vc me yahi baat kr rhe the @rocky stump
can you stop using this channel to evade your mute
bruh
you cant unlink your account unless you go through customer care
and English only, since you havenāt bothered to read the rules
Hey I am not able to claim those ads credits. (Steam windows)
Wasn't that fixed?
Lol
Same here, the most redundant thing ever
The free try frangivento is regulated to stock rank in mp2
thats odd i have 64 cars and that should unlock?
itās bugged
its broken
has been for months
ahh fair enough
this and many other bugs have already been reported and compiled by me in a document (you can find it in the pins)
ahh hehe me is just a returning player to btw so still getting back into it
semi related but god they keep moving the pins on mobile lol
unrelated
Why is the frangivento (s class) on mp2 not on max rank
who cares, its not a steam issue
Why would you skip it? How else do you build cars? Obviously you must be starting out as reaching higher levels the cost of BPs and parts are more.
So you just spend $, why try and ruin it for others just hit skip. If wanting to save time, should have a option to skip animations for faster loading time of races.
???
the steam version didnt have any ad features up until this update
and NOBODY complained
Press claim , it gives you popup msg but then it stops showing until you quit game
Boo
Oh fire
ahh is my game broke its taking a lot longer to load in
youre getting the infamous bad internet troll
after 1-2 minutes your game will load but no online content will work
what can you do? nothing
Hmm tried restarting and turnin off and the wifi maybe reinstall?
no
none of those will work
all you can do is wait or keep restarting the game if nothing loads on your menu
simple as that
Huh so my game is just bricked atm
do i look like im gameloft
thats the only solution you have
and that said solution has been tested by me, cause i got this before
Damn and obviolisy gameloft will ignore it even when reported
they dont have a simple way to resolve this when not everyone experiences it
no, if you get no online content, restart and try again
Ok
Huh reinstalling worked for me
āi chopped off my arm and my broken finger stopped hurting!ā
I got a FV frammento gt65 blueprint in the Toyota GR super sport grand prix
yeah, celebrate
i play through steam on windows and everything worked fine until i spent $300 or so on the game and now i dont get reward multipliers, my 5 free card packs, my 10 free tank refills, my daily race token refills ect. ect. whats the deal? saying i previously played on a mobile platform that supported ads.....this is the only platform ive ever played on.smh.
itās bugged for everyone, enjoy
@silver rune you would not believe what the windows store version has
it has ads
and windows is very loosely a mobile platform
so technically you did use mobile
he says he only played on steam. i assume he picked the windows role because he's playing the steam version on windows, not because he's playing the windows store version
And itās also helpful to have the windows role to see windows issues channel
Because usually windows issues are relevant to steam too
much more unproductive whinging in that channel though
this game is unplayable bro š
average intel moment
@nova moat okay so what are your graphics settings, which gpu is this exactly and are you running vulkan
am i doing something wrong with my graphics settings
get rid of antialiasing, unnecessary performance hit
do not use vsync, input lag
change models to low, you wont notice it
try enabling bloom, see if that changes anything
also vulkan yes or no
same for gpu, which one is it
window title
all you need to do is open game properties in steam and type --backend vulkan
then restart the game and it should be running with vulkan
also to easily find your gpu, windows key + r, type dxdiag and check the display tab
intel is notorious for having rendering issues with unite
vulkan usually fixes some issues directx causes
oh š
just do the launch option and see if anything changes
and report back with any differences
i need to go for now, i got work
alr
Hello am playing on steam
I recently linked with gameloft account (created one) i only play asphalt on my computer only (not linked with mobile) i can't claim multiply rewards, free 5 bundles etc
pls someone help me
I wonder if this a visual bugs or not but after i purschased unite pass, some of my car that are reffilling showing their gas is full even though on the garage ui it showing it's still reffilling and when i try to use it kept say server error
code error 1-11
did you try restarting
i did
hope it's a visual bug
because it only affect my regera and hyundai n vision which was reffiling after claimed all the fuels benefits
Reason: Spam
Really š¢
Atleast do you know how to unlink gameloft club account
You can unlink it, check the connect section and there is unlink account
But if you meant the free ticket refill unavailable, everyone got that and they didn't fix it tbh
Ughhhh. Nooooooo
Guys, my steam achievements is not working properly. When I installed the game, some new achievements were added in steam compared to before, and the new achievements unlocked automatically except 2, which I have completed them too way before. Those two achievements are stuck and not getting unlocked.
I wrote to customer care regarding this and they said that the achivements should be achieved by playing the steam version. But the other achievements were not achieved by playing steam version, but they got recognized and got unlocked. Idk what the issue is with this. Please look into this. "Obtain 1500 flags", "Unlock 50 cars" are the one that are locked
Ok thanks
in the meantime
Everyone has that bug?
check the document in pins :)
self plug alert
i dont see you doing something productive
itās the most helpful resource iāve seen made in the community, and sheās single handedly enacted more positive change in this game than most people ever will
so, who cares
yeah maybe you should contribute to helping find bugs too
sapp has helped fined some and is credited
Yup that is one of the best things I have ever seen regarding this game. A huge hats off to you.
every week there is a dedicated hater in this channel that complains about people actually doing useful stuff
There is a difference between a joke and hate comment
they're same, both don't belong here
this channel is only for reports
mobile version thinks im using a keyboard when im using my controller.
is steam on mobile?
you should post that in a related issues channel. if you don't see any, go to "channels & roles" at the top of the channel list and select the right platform
oh
I play a9 on steam, and there are no ads available, are ads available on epic games?
how is this a steam issue
- not being able to claim ad rewards on steam is a bug
- there are no ads on steam, and neither there are ads on egs
How do i fix this i keep getting the same popups over and over
your documents folder might be busted
try deleting the gameloft folder from there and if it still happens (it will happen on first launch after you delete everything), youll need to figure out how to set read/write permissions on your own
alright ,thank you
that or just get rid of onedrive
unrelated to steam
this is a windows issue
if you keep getting the same event popups (and not the ads with that x button), your profile file is not writing correctly
yea it was the documents thingie 
š
wait i just reopened the game and its still happening
get rid of onedrive and make sure you have correct write permissions with the documents folder
something we cant help you with
ok im gonna try that
otherwise do a windows reinstall
alright i fixed it the problem was the onedrive back ups
congratulations
@unkempt mural check here if my suggestion didn't help you earlier, because I also suspected writing permission problems, maybe you have something similar
k
My onedrive is removed since day 1
keeps auto-downloading stuff from my pc
Slows internet a lot so i never use it
One drive sucks and you should never use it
Get a 4 tb hard drive
But thatās for off topic
Tapping on the class will redirect to a car that I can star up instead of the start of the class. But there's no cars to star up yet there's still that green thingy and it redirect to a car that I can't even star up. It's just a minor UX inconvenience.
(iirc it's also the same for steam)
(also I'm lazy to open up my laptop)
Can't find the channel for android-issues.
how is this a steam issue then if you can't find android issues
scroll up to channels & roles - all channels - put a checkmark on android-issies
all channels
this channel isnt for telling you how to use your eyes and how to use discord either
and for your information, thats not for starups exclusively
thats always present when you have epic imports waiting to be applied
Oh really?
Aight I'll check it out
yes really
its been like this since forever
it wont get changed
apply epics to get rid of them
I only know it now. But thanks anyway
back to waiting for actual steam issues
guys this actual feature in the game is a bug, should I reinstall windows to fix it??
It would be helpful if you provide more context, what is the one thing you think is the "bug feature"?
probably making fun of the above guy
itās sarcasm
I'ma be honest, It is annoying, but It's alright.
i donāt super care, unfortunately
itās something that would take a 30 second google search for them to realise it isnāt a bug
Alright buddy, no need to bring it up. I was honestly clueless.
Am considering trying Bazzite OS. Just wondering how ALU runs on it/steam os or other Linux distros?
runs fine for me on arch with latest proton
with a 1050ti at least
(not my main rig)
works fine for me on arch. i do get an issue with the promo popup not showing up and blocking all input, but that's solved by restarting the game until it goes away and doing a race so it doesn't show up again
the experience will probably be better in bazzite's gaming mode
I think my Legend Store refresh is bugged for both iOS and Steam because it only refreshes once a day at 1:35 CST
It used to be 3 times a day with it at 4am, 7am, and 1pm cst
Is it just me or is it like that for everyone?
i am running a normal fedora myself and it works good via steam - except the annoying promo popup
It should fix itself next time it refreshes
My private lobby option disappeared in multiplayer
restart your game
so are we ever addressing the "dualshock support" that's not actually there?
i think thats done through steam input
that's literally the point of steam input - to make unsupported controllers work via emulation
this, on the other hand, is supposed to claim native support
Just go to the website, use a browser
The answer to your question is that feature is not working right. And then your solution is to go online and access Gl club from there
- "what is gameloft club button for"
- "The answer to your question is that feature is not working right"
Do we speak the same language?
The Gameloft club button has a problem. Instead you can access Gameloft club from a browser
That's what he's saying
I understand what he is saying
I am aware of the existence of the gameloft club page
I thought it was clear from my words that it was not what I was trying to figure out though
The button doesnāt work right now. Itās bugged
Itās supposed to be to access the same information as the website
How much simpler can I be
It does work though, it just shows a different page
Okay so what is your actual problematic issue
my problematic issue is that what button does is useless, and I am drawing attention to it
which youre definitely right about
and will probably not change because:
- probably some policies in tos for all storefronts
- less convenient to save your credentials there
so its best they just make it a browser link instead
I agree
Hi, are the servers down?
There's no daily events, no special events and no multiplayer playlists (also no seasons) currently
keep restarting the game
still the issue after 4 restarts :/
I even deleted the Gameloft folder but no change
that wont solve anything
keep trying, switch networks or come back in a couple hours
this issue has still not had a valid solution but it happens to some from time to time
ok thanks!
Even mobile?
How to uncap fps? turned off v-sync and chose unlimited option but still stuck
Hmm it's not capped in nvidia control panel
One thing I noticed is when I play in full screen the fps becomes uncapped, however when I enter windowed mode it caps itself to my pc's refresh rate
just to double check, steam or store?
steam version
do you have a gsync display
yes
that might be the issue
do you mean I should turn it off?
not that you get anything out of it to begin with yeah
turn it off and maybe also try deleting the gameloft folder from your documents to reset the cache/settings
didn't work :/
i want to know if there is anyone using debian 12 bookworm and they can run alu with higher than 60fps
thats so ungodly specific
i want to know this bc this distro only provides packages for nvidia driver version 535
youre already shooting yourself in the foot for using an nvidia card on linux
i run arch with a 1050ti though, but that works fine
i see packages for 570.144 version on arch
there's gotta be a repo that provides newer nvidia drivers
even debian sid provides 535 version as most recent package so you need to install nvidia drivers from nvidia site with .run file
nevermind its 545 not 535 but thats still very old for rtx 4060
you should probably use the run file then
bro , I am trying to open asphalt legends unite , but after opening seems like net is not syncing , network is fine elsewhere but not syncing with the game , suffering from this since I installed ALU from epic games launcher , I don't face this in mobile tho but in pc mostly
nothing you can do other than switch your network or keep trying
Hello, š«
I have a quick question, please, and I apologize for the inconvenience.
I'm using a translator, so I hope the translation is correct.
Do you know if I need to unlink my Gameloft account?
If I've always played (from the beginning) on āāSteam?
And if I still play on Steam.
I've never played on any other platform.
I'd like to know if I'll get back my perks (end-of-race multiplier and the five shop cards) that I lost by clicking "Link"?
Customer support checked all of this and asked me to confirm the unlinking, but I don't have the answer:
Will I get them back (my perks as before)?
And without losing my account progress, XP, garage, etc.?
||Bonjour,
J'ai une petite question, s'il vous plaît, et je m'excuse pour la gêne occasionnée.
J'utilise un traducteur, j'espĆØre donc que la traduction est correcte.
Savez-vous si je dois dissocier mon compte GameloftĀ ?
Si j'ai toujours joué (depuis le début) sur Steam ?
Et si je joue toujours sur Steam.
Je n'ai jamais jouƩ sur une autre plateforme.
J'aimerais savoir si je vais récupérer mes avantages (multiplicateur de fin de course et les cinq cartes de la boutique) que j'ai perdus en cliquant sur « Lier » ?
Le support client a vérifié tout cela et m'a demandé de confirmer la dissociation, mais je n'ai pas la réponse :
vais-je les récupérer (mes avantages comme avant) ?
Et sans perdre la progression de mon compte, mon XP, mon garage, etc.Ā ?||
Hello, do you know a French Gameloft developer working on Asphalt Legends Unite, please?
Thank you.
||Bonjour, connaissez-vous un dƩveloppeur Gameloft FranƧais qui s'occupe du jeu Asphalt Legends Unite, s'il vous plaƮt ?
Merci.||
not being able to claim the multiplayer and bonus packs is a bug apparently
even if you never linked any ad-supported platforms you may still be unable to claim
why?
I didnt get the key
and..?
okay, that's not really proof though
show a video recording going from that claim screen and then into your garage where the car is
and show the standings
ok but why a dev
ah, I think he just wants to be able to talk to someone in his own language who can fix his problem (though he may not realize the problem is for everyone)
yeah i explained to him, he can google translate it back to french
ok
its a bug where the game shows you the rewards of the place above you.
it also shows me i got guaranteed key even tho i actually got it from packs since i was in tier 2 5th place
actually it shows both the rewards for your place and the rewards for the place above you
amazing scam
the game often takes a while to notice that i've dropped down a place
i had a couple times where i thought i finished a round at a place i was okay with only for the game to go "sike, you're one place below that lol" once the next round starts
that might be why the bug that stqrry got might've happened, but by that point all results were calculated so idk
My friend cannot buy the unite pass, it does not list itself as a purchaseable option in the store
screenshot
amazing
asphalt is bottlenecking my cpu in this new update when it was running completely fine before, anyone got a fix for this?
define bottlenecking
using 100% CPU
caching models
normal behavior
play a couple races and dont close the game until it stops
alright ig
its fixed now
thank you
down to 36%
it was stuck at 100 for like a few minutes straight
normal
Has the steam achievements issue been resolved?
no lmao
Rip
Which issue @surreal wolf ?
2 steam achievements remain locked
Unlock 50 cars and the career flag achievement remain locked eventhough we are way past them
which has been in my bug document for MONTHS
i dont know why y'all stopped looking at my bug document, i still list newly found bugs in there
Yes it is the best document I have ever seen regarding this game
was also highlighted when the last update released too
which means itās been around, and youāve known about it, for about 4 months now
i mean at some point some of the broken achievements got fixed, but yeah those two seem to still be left broken
We are @soft warren , I'm just doing a check now with the new update in Discord.
I'm not even sure Gameloft is looking at the document either
The new update definitely fixed performance
Iām getting a solid 165 fps now
I still lag at when Iām not in first place tho
Considerable drops
But there are no car keys in the packs. It is just there in the drop rates. There are only wild cards, import parts and credits.
In the sponsorship packs
I see ok
all keys are rare quality
No, it is fine if they are rare and this is a visual bug, but were they available in the sponsorship packs before?
fiz the fiziikkk !!
i literally got backflip every single time for some high ramps š
thats great and all but they cant fix something you dont show
show all instances and ill test them myself
When will the ad bug on steam be fixed?
never š
very helpful thank you overclock
guys how to do this ? i did the race under 1:38 with both cars 911 gts coupe & mission R
what career season and event
EU season #7
My guy you're using a class B and a class C car
If you don't have an european class D car then youre out of luck
@glass vessel did you come to the conclusion that you cant read yet or are you gonna ignore it all
we need an actual steam issue, not a you issue
Okay fixed ty all
because they refuse to fix their game
this has been an issue since team pursuit released
theyre just letting it rot
my only suggestion is to:
-not pause
-not press any keybinds when waiting
canāt wait until they add woman acceleration, the game might finally be good then
i donāt have a discount for the unite pass despite fully completing last seasonāsā¦?
why did i get a discount for the unite pass even though i also bought the previous one at the discount
i donāt have a discount on the bundle either
You can get two discounts in a row sometimes 
interestingly, despite being discounted in the Gameloft Shop store, itās even more expensive there
Iāll asume you completed it, donāt you have the discount symbol above it?
nope
I'm sure this has been reported, but I've got a visual bug I think where there's an alert on the car upgrade button in the car menu
even when there's nothing to upgrade anymore
can you send a screenshot please
yeah, one min
yeah i can confirm that
that and the visual bug on daily events are... really "bugging" me š¦
already in my document
check pins
ive added all new bugs i found
š
woohoo we have a returning bug
trigger input isnāt recognised from controllers on a fresh launch of the game, and they need to be switched off and on again while the game is open to work correctly
we went 6 months without that one i think
WTF
This might not be related to gauntlet at all and might just be because of your gpu
Tying shouldn't mean losing
in gauntlet, the goal is to beat the opponent's times. tying is not beating
hope that helps or something
Is it like this on other game modes or not?
i hope you realise youāre not helping at all
definitely seems like it
what gpus are in the said computers
this has nothing to do with the temperature
first off, are your gpu drivers fully updated
because nvidia drivers are currently buggy and unstable
specifically the newest ones
cool, it will never get fixed without more context
yeah please dont whine if you wont cooperate
ive requested for more info and you dodged it
why are you feeling so attacked because someone blamed your gpu (when it definitely can be the gpu)
Which is what I said
downgrade your gpu drivers to the studio ones for maximum stability
and if youāre checking the crash logs, sending the relevant timestamps would help as well
then change your graphics settings to something less intensive
where's the --backend vulkan advice
right there
thats where it is
but first we'll start with the core issue - nvidia
downgrade your gpu drivers, reset shader cache and delete the gameloft folder from your documents, lower graphics
extremely simple
if you want the crashes fixed, cooperate
They deleted all their messages
amazing
@plain perch thanks for wasting everyone's time, especially those that tried to help you
how dense are you
i told you to DOWNGRADE your drivers
you have 2 pcs with nvidia cards - if you havent heard, nvidia has been releasing BROKEN drivers ever since the 50 series launched
what?
youre actually trolling
downgrading drivers as opposed to upgrading isn't obvious
ive asked if you had updated drivers - you gave no answer
i told you to downgrade - you made no attempts to do so
im telling you exactly whats factual, you have nvidia cards and said cards are most likely running broken drivers thanks to nvidia being an atrocious company lately
we are trying to NARROW DOWN the issue, and it starts WITH the #1 issue being the gpus
please do your damn research if you think im full of bs, ive given you more than enough troubleshooting info
we could have been at a different troubleshooting step by now if you COOPERATED
I Have a audio Issue in the game on
only these game my other games are fine in my library
what's the audio issue
can you record it and upload it here? if you have steam's game recording enabled you can make a clip from the auto-recorded footage (see screenshots & recordings) and export it into an mp4
Daaang @plain perch toxxy was being nice now you just ruined her whole dang mood, like she said if you're not listen or at the very least respond don't ask. Do your own dang research
okay no need to dogpile on the guy

I can't Upload the recording on Dis because it want me to get nitro and i say BOOOO!?!
yeah on this server the file size limit is 100mb without nitro
try compressing it... somehow
that recored is 599MB
i got obs and that mite help it a lot
there's no audio
i fix the record to mp4
also turn off 3d mode
i acule did not do that it was on all these time on the recording
well okay, what's the sound issue? is it the beeping when you hover over stuff (since you're just showing menus)?
what's the sound issue in the game
if you can't record it, can you at least describe it?
still not hearing audio
look at the audio on the vid is on and no music and sounds
yes
okay i see
should've said that earlier
uh, what are your audio devices? maybe the game is outputting to the wrong one for some reason
right click on the volume icon in the taskbar - sounds (windows 10) or sound settings (windows 11)
on win11 you should also scroll down and press "more sound settings"
i have a blue tooth ear buds
I try that and still nothing
try opening the sound mixer (in the right click menu) and clicking the down arrow next to alu. what's the output device? try specifically setting it to headphones
i really don't know that but the Hertz on the specker did not change did not work with game
nope but i did try that and still nothing
did you try what i suggested
I mite unstill and re install it that cold work
i think you need to delete some folders too for the reinstall to be proper?
delete or rename the gameloft folder from documents, that's it
I fixed it and I Installed these (K-Lite Codec Pack)
the codec pack fixed it?
yes
good
I'm seeing blank and apparently unclaimable missions for the spotlight pass
Is clash store still open for you guys?
It is still open for me and I haven't received the credits compensation
What is this?
the discord status for alu
it used to still have the old name and logo
Ahh I see
10 1/2 months late
so true bestie
finally
For some reason I don't see the nitro time description in the sonic missions just on my Steam Deck. On my Adroid phone they are visible
@obtuse kite Flat ramps issues, And maybe ramps in general, in getting in the Air... Confirmed by 3 teamates
Itās been reported already
I hope so, because all jumps looks weird now
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its stereoscopic 3d
have you never seen blue/red 3d before
this was an april fools feature introduced for april fools, and it works if you have the glasses
i havenāt had any issues with jumps, interestingly
after several hours of playing the new update
why is it still in the game i wonder
why remove it
clearly it's confusing the target audience 
those that cant read? yeah
i mean the game is free to play
but i mean not everyone nowadays knows what stereoscopic 3d is, people probably enabled it without understanding what it does because uhhhh the game is 3d duh so it must be on
again not reading or understanding is not an excuse to remove a feature
thats like saying remove driving because i dont know how to drive a car irl
it's an april fools joke
its a shader they added in
it's not april fools anymore
and its a shader that actually works with the glasses
why remove a functional feature
it was added as an april fools joke, it's not april fools anymore, and clearly it's still confusing some players who are too young to remember the early 2010s 3d bandwagon to get the joke
thats great arty
can you move on now
its like saying remove manual because 90% of the players cant drive without td
except manual isn't an april fools joke so that comparison doesn't work
well whatever
my argument is both people are stupid and when it came out
āanything is dumb and pointless if it doesnāt have an immediate functional benefit for meā
let the developers add whatever they want to their game. itās not ruining the experience for anyone
except those that cant read
somehow the club leadership got transferred to another member even though I was active last season. Is there a reason why the game does this? Only thing I know is that club leader gets changed if they aren't active for a whole season
Also, the leadership did not even transfer to one of the co-leaders
that would be a question for customer support
i'm getting lags on Ramps a lot
the Cars front go sideways or go up or down and slow down a lot it feels like the game wants to slow u down or KD the car and also i tried to prevent the car to get wreck by doing drift in the air while the car going sideway or flip vertically. this is mostly effecting MPs and specially Gantlet Races . i already lost 2 races bc of it
not limited to that and i dont see how its lag either
they just changed the physics and its already being worked on
otherwise if you want to prevent it, use your brakes
when you see your car start to flip, tap brake once and itll stop
im already dong the breaks to prevent wrecking but many times i get input lags too and the break dont work or it dosnt effect as much. basically the car go sideway in the middle of the Air and i do break to straightening it up but it doesnt work
then try 360ing or doing it multiple times
otherwise stop playing until the next update
i verified all the files of alu on steam, its not showing the events which were running 6-7 hours ago
Your internet is bad
not always
this bug should be fixed soon , unplayable
There is a bug where the camera will follow the wrong car in security v sindicite when the game starts
did you pause the game or alt-tab/switch ot a different window while it was starting
No
Yes you did
you definitely pressed a button when you were waiting for the race to start
Yo I dunno if this is a bug or not but the spotlight store is supposed to allow me to refresh with tokens on a daily basis right?
Like 00:00 (In my time zone)
game stuck at loading, what to do
got it
do you have to delete everytime you login?
nnnnno
it just resets the game cache
otherwise also try clearing your pcs whole shader cache
why do i see this message?
restart steam
oh, it seems that Steam blocked my carrier, I turned 1.1.1.1 and it works
no that just sometimes happens if steam doesnt start correctly
a restart is all it takes to fix it
Yo does GL have a sane less problematic way to revert the colours next update
???
Like I used the dual color privileges on a car that hasn't unlocked that yet, when they take it away next update, what happens
To the car ofc
itāll stay the same
the same way decals donāt remove themselves if you apply them on a car while theyāre available as a free try
or upgrades
Ok cool
Reason: Bad word usage
Game keeps crashing with no apparent reason and I am also noticing input lag
too vague
at what point does it crash
are you running on vulkan
are you using steam input
what are your settings
what is your hardware
@verbal tree answer all of these if you want help fixing it
got the new login detected while i'm playing besides only my steam and my phone can log in and i didn't turn on my phone
can be ignored
you probably got falsely reported and a dev had to look into your account (yes that happens)
if falsely reported, this occured when i opened the game for first time (i wasn't log in at this time before that) so probably?
eh?
i have no idea
in their defence, i had a ctd while trying to view my gauntlet defenses that i havenāt been able to reproduce at all
i wasn't opening the game till now and when i'm doing my first race on sonic event suddenly new login detected
yeah, i was on microsoft but moved to steam becausse of constanly crashing on microsoft
and so more stable
probably wonāt happen again
if it does contact customer support, we canāt do much to help in that regard

the missions don't work
they do, just visually broken
ok, ty
has anyone else encountered an issue where the club manager gets transferred to another member even though the manager was active last season?
I saw a similar report, don't know what causes it
oof.
nice after switching to cachyos from debian fps went up from 1fps to 350 fps with max settings
just go arch š
in debian there was another bug where you needed to use --backend vulkan otherwise you would get black screen
arch š
please i need to use this distro renowned for compatibility issues with pc games my life depends on it š«
debian is probably the worst distro for gaming, stuff's too outdated
i use full disk luks encryption
there are some linux users who would rather die than switch distros
okay install windows on another disk then
partition it
Good for you but linux stuff don't belong here
Nor conversations
If you have Linux problems either DM someone or ask in #šć»general
Reason: irrelevant post
The game keeps crashing after i finish a gauntlet match :(((
delete the gameloft folder in your documents and see if it still happens
@vernal sage It often crash will loading a MP race, it keep on searching non-stop (PC Steam)
you didnt even ping the real muttley which is hilarious
@inland rain consider listing your specs first
i can help you resolve crashes assuming your pc even meets the hardware requirements
There's no point in pinging muttley is there?
literally none
but people keep pinging community managers and mods for it as if theyre in the right
This used to happen to me a lot but it just stopped happening
also against server rules too
has anyone else experienced no audio since the sonic update( on steam or google play games for pc, I have zero sound in both since update)
make sure your audio codecs are up-to-date
yeah get the k-lite codec pack
^ for a step-by-step
i have no sound either.. but doesn't this mean ive already installed a klite pack before? If so i dont recall doing so.
I have no audio, ping for details
download klite codec pack (standard version) its been fixing it for most people and it fixed my issue
chances are, during installation youll find this message pop up, which in my opinion is either a installation issue from the first sonic event update...which is when most of us began detailing a no sound issue. or its a ccleaner registry cleaner issue- im leaning this way because almost everyone i have asked who has no sound issues on steam, also uses ccleaner and im thinking they all wiped the registry as restoring my previously saved registry backup i had fixed all but 1 of my audio issues.
people have recurrently had this issue when new updates release for about a year now, unfortunately
not a steam issue
not even an issue
After today's update I'm getting the following error when trying start ALU
To be clear, yesterday (and the last couple of years) my GPU seemed to be just fine
dont ping community managers (and some random guy that isnt even the real muttley)
they cant help you and thats not their job
whats your gpu and show the FULL screenshot
i have never in my life seen something like that
That's the full screenshot, removing the window borders. My GPU is a GeForce GTX 1650 Mobile
no, a full screenshot would be a screenshot of your entire screen
therefore show the full screenshot so i can figure what to work with
Can you really help or you're just trolling? No problem, I'm reaching out Support.
im genuinely trying to help.
please look back at my chat history and even my bug report document pinned in the channel
but i cant help when people fail to give enough info and bother people that have no knowhow of this
so far all i can think of is your drivers being screwey thanks to nvidia being a horrible anti-consumer company
have you tried any other game to see if your laptop still works, too
This is the only one I have (on Steam)
any other game
or maybe graphics switching , where for asphalt the nv is not even selected
delightful laptops
maybe the simplest fix would be to disable the integrated non-nvidia gpu
so lets go straight to that first
would be nice to know if the discrete GPU even works first
donāt want to brick their laptop
right click your windows start button, pick device manager, and under display adapters right click on the non-nvidia gpu and disable it
that would be crazy as hell
baby steps with these kinds of people
they want it fixed asap and are failing to provide more info other than a small snippet of a screenshot
and then think we're trolling
exactly
so ofcourse ill give a shot in the dark idea of a fix
Keep calm, I'm trying a few things. Thanks for the advice.
Yo, I think there's something wrong with the Sonic Store
I couldn't refresh all day yesterday so I did it today and I thought when the store refreshes the 250 token refresh would reset but After it refresh today it didn't, it's still saying I should pay the last 500 from yesterday's refresh so I said I'll wait until this midnight but if I do that then it means I'll miss another refresh
This has happened before so altogether I've lost two 250 token refresh reset
not a steam issue, for one
Yh but pls help
how??
I don't know but I thought you guys have some sort of higher elevation and could report to GL
we literally dont
Oh ok
and again, not a steam issue
So where can I post this?
Yh just did, thanks anyway
Fixed by upgrading to the latest version available of Nvidia drivers. Thank you all
ngl should've tried that first
shouldāve tried a lot first
Sure thing. You play a game in Steam, close it, open it again a couple of hours later and it complains about the GPU. First thing to do: upgrade the driver, how didn't I think about it!??
Guys, last thing I ask here.
that and loading up another game to make sure you donāt have a hardware problem would be the most obvious immediate solutions honestly
I don't have another game nor hard disk space to install it, but you know it all
well my comment got deleted for some reason but that is exactly what i suggested. Always check your drivers via the nvidia experience app first for any gpu related issues
suggesting devmanager right off the rip is a bit silly unless someone has experience tinkering with windows.
yea i find it funny how i said the same thing and my comment is also deleted. some one seems to be agaisnt us suggesting the use of nvidia experience app..
That's reasonable, but the issue here was caused by a Steam update.
my issue sttarted after a steam update also
heres my personal theory
the other day wen the sonic update went live, i lost all audio
Reason: Bad word usage
huh
ok let me try that again
my registry keys pertaining to audio were deleted the exact minute i started updating legends unite via steam
i had to use a klite codec pack to fix that, but then what 3 days ago with the 989mb update on steam, i also had the suddden "no gpu" error
so im thinking when its overwriting registry keys in the last few updates it simply corrupted or broke a file.. im no tech wizard but it seems to addup imo
you do know what's happening with nvidia drivers lately right
Huh? Why can't I get the achievement
I thought it was bugged so I kept getting cars not minding it, but now I'm over 50 by 5 cars and still can't get it?
its bugged
already reported
check my bug document in the pins to see even more bugs
98 pages of bugs is wild
Are they actually fixing them though?
theres a tab for the fixed ones
How have they still not fixed ticket refills š¤£ š š š„
they havenāt fixed any of the ad issues, aside from hiding the post-race ad window for the duration of the play session if you close it once
fix this....stuck in the koading screen forever unless u reopen the game.....annoying
not a steam issue
not my internet btw just GL thing
not an android issue either
i play in steam and android and face the same issue
im not alone tho
i dont care just please report this to the team
even if i could, what could they do
hmmm i dont have any solution either š¤
but my guess is, this problem happens when the MP lobby already started while our player still try to reach that lobby
and i think what GL should do is to add autokick when this thing happen
?
typo sorry
this is different
is somewhere a general issue channel or similar ? - as i could not find any
yea but after this latest update the autokick is disappear somehow....they might accidentally delete that autokick
technically used to be
this is different
they didnt remove anything
btw does the back button on the bottom right corner work? you can also press escape, it just doesn't show if you're using a mouse for some reason
it doesnt
ah
idk i clicked on it with a mouse and it worked
which is why its so STUPID
its as if its sending a keyboard escape command
aka its as if you were still using your keyboard
aka its completely useless
if you dont see the back button on the top left, you cant use it
thats the only indication of when youre in a multiplayer lobby
there's the back button on the top left in the steam version?
its shoved out of view
you can see the texture of it
once its gone, youre in a lobby
im not at home rn but doesn't that just show the asphalt logo
or is it still a back button
thats literally what they did
and ive reported the stupid inconsistencies multiple times
yea, we donāt need them breaking it entirely again
i thought they just slapped a different skin on the a9 ui when releasing unite and called it a day
and redid the main menu at some point
alright
Chat elsewhere
Stuck on the searching for other players screenā¦
can someone pls tell me, can you collet bonus packs on steam? or its not available? just cuz i switched from ps5 to pc
this appears when i try to collect a bonus pack
so i should get it, but its just a bug? if so okay then
they said they fixed it twice already in the timespan of 2 months
still not fixed for anyone
oh okay, well thanks for tell me
i'll just wait then
also wanted to ask, when i try to change the music and visual in settings, i can turn off music, but when i quit the game, and then enther it again it sets it back to 100%. Visuals doesnt even change, this is another bug?
it can overwrite the config file by itself sometimes, yes
try deleting your Gameloft folder in your documents, and make the changes in the game again
i tired it, and it didnt worked, maybe i'll try again rn
Nope... This system only work on playstation
uninstall/disable onedrive
We know that Steam doesn't like it when ads are displayed in a game... But that doesn't justify why Steam users can't have the same system as Playstation and Switch players
the issue is their detection sucks
and theyre failing to fix it
despite claiming its fixed
and even then why do they care so much if i play on android
1% of my playtime is on android and thats when im at work
and no matter how much money ive spent i get punished for it? like okay
it worked, thanks
dunno why didnt worked last time
dont have one
okay ill check if i have it
Problem with Onedrive, after every major update of windows, you have to uninstall it every time
nope, i dont have it
thanks for helping, just cause yesterday i tried fixing it for 2h
just so you dont give yourself a further headache with bugs, you can also check my document in the channel pins
yeah i checked it, but just at the same time a lot of ppl said online that its fixable
and bonus packs? well it sucks,but what can we do
complain and keep complaining