#h1-tech-support

1 messages · Page 40 of 1

stray elm
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You're not wrong :3

feral spoke
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I remember that day i said it didnt work

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and you were like god darn it drunkard go back and do it right

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ok you didnt say that

stray elm
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what did I even help you with lmao

feral spoke
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recover my run

nimble scroll
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what is the difference in launch options?

stray elm
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any specific ones you're curious about?

nimble scroll
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im just wondering what each of them are, i hadnt noticed that there were multiple until now

stray elm
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Ah, yup. Most of them just change certain settings that aren't accessible through the in-game menu

nimble scroll
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would you be able to summarize what each of them do? if you dont want to thats fine

stray elm
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I'll summarize the ones that I know, sure

nimble scroll
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cool, thanks

stray elm
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/SaveToTempAndMove=true
Pretty sure this one tells the game to handle autosaving differently, in a way that automatic security programs are less likely to worry about

/alternatesavemount
This one's pretty literal, it just moves your save location

/DrawBlendMax=8 /DrawLights=false
These reduce certain ambient effects to improve performance

There are some other ones listed in fixes that I don't really know what they do, as well as several launch options that aren't listed in there

nimble scroll
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okay, thats weird i only have three but none of the ones you listed show up

stray elm
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what do you have?

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OH!

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I think I see what you mean, apologies

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You're referring to default, vulkan, and 32-bit, yeah?

nimble scroll
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haha sorry, i dont know much about this so i think i may have explained it incorrectly. yes those are the one's i was talking about

stray elm
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no worries--launch options is the term for commands you can set before launching that change settings. Lemme grab the summary about what you asked

nimble scroll
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okay cool, thanks again

stray elm
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DirectX and Vulkan are two different modes of processing graphics
32 bit refers to a version of Hades that uses less memory

Vulkan may work better on some setups, DirectX will work better on others

nimble scroll
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okay, is there anyway i would be able to tell which to use for mine?

stray elm
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theoretically you could do some research, but I'd just go with default unless you're having performance issues

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you could also just try both

nimble scroll
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alright ill just use default for now, i was just curious because it never prompted me to choose before, it would just open. They only affect graphics and the speed of the game right?

stray elm
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it's a relatively new feature they added, and yeah they should only affect that

nimble scroll
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alright, thanks for helping me out

stray elm
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sure thing friendly

warped field
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Hello

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I have a problem

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I just removed fullscreen and now the game isnt working 😦

stray elm
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What kind of not working?

warped field
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When I launch it I hear the music and everything

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But i can’t see the game

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And when I click the game icon from the taskbar nothing happens

stray elm
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Steam or Epic, and PC or Mac?

warped field
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Steam PC

stray elm
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alright--could you try this:

On Steam:
· Right-click on Hades in your Steam Library
· Select 'Properties...'
· Press the button that says 'Set Launch Options...'
· Enter the following: /FullScreen=true

If the game works, it's a fullscreen issue, if it doesn't work, then we have to try something else

warped field
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Now it’s working 👍🏼

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Thanks ❤️

stray elm
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Sure thing! If you'd prefer the game not be full screen, there are a couple things we could potentially test

warped field
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I don’t really mind full screen

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As long as im playing everything is good 👍🏼

stray elm
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Aight zagluv Best of luck!

warped field
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You 2 !

quiet wasp
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whats the difference between directx vulkan and 32 bit when launching hades?

stray elm
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DirectX and Vulkan are two different modes of processing graphics
32 bit refers to a version of Hades that uses less memory

Vulkan may work better on some setups, DirectX will work better on others

quiet wasp
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oh is there any way to know which one works better for me

stray elm
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theoretically you could do some research, but I'd just go with default unless you're having performance issues, or you could try both and see which feels better

quiet wasp
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oki

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thanks

stray elm
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Sure thing ^.^

tired surge
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Reporting more bugs from switch first bug is the bone hydra will shoot out their bones and they will not appear this actually has happened to me a couple times but this is my screenshot I got of it happening

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And then second bug is what happened when reflecting a bomb with Athena dash boon randomly this has only happened to me once

stray elm
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Thanks for reporting, @tired surge ! For the first one, do you have a chance to hit them before they disappear? And for the second one, it looks like some weird bouncing against the wall friendly

sand dagger
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I tried putting hades into windowed, now I can't get it to come up on the screen. it loads fine, music plays but no game. Have tried restarting and uninstalling and reinstalling and nothing.

stray elm
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hey @sand dagger ! what platform are you on? (Steam vs Epic, Mac vs PC)

sand dagger
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Steam PC

stray elm
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alright--Could you try this:

On Steam:
· Right-click on Hades in your Steam Library
· Select 'Properties...'
· Press the button that says 'Set Launch Options...'
· Enter the following: /FullScreen=true

If the game works, it's a fullscreen issue, if it doesn't work, then we have to try something else

tired surge
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Thanks for reporting, @tired surge ! For the first one, do you have a chance to hit them before they disappear? And for the second one, it looks like some weird bouncing against the wall friendly
@stray elm not sure if I could or not I was sadly only able to quickly get the screenshot because I was focusing more on the boss then the glitch itself

sand dagger
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Thank the gods! It worked! Gives nectar

stray elm
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No worries, @tired surge , though feel free to drop a message here if you notice either way again!

tired surge
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Will do! I'll probably be dropping more bug reports here if I find any, because I see many more hours of Hades in my future

crystal summit
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In the weapon aspect interface, the values for Aspect of Chiron are backwards for me. Upgrading from lvl 4 to 5 shows 9 -> 7 (and the 7 of course in red), when it should be the other way around. Probably known?

faint jewel
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@crystal summit that's not a bug. The default special arrows' count is 9. For Chiron is less, so it will show 9->7 for lvl 4 and 9->8 for level 5, indicating a change

naive current
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Hi guys sorry i don't know if i'm on the good channel first let me know you're game is amazing GG to all Supergiant team !

i had a lot of framerate problem on this game, i've check your channel tech fixes and it's better now

i'm on steam and every version game work for me, with default sometimes it was unplayable, with lot of mobs, graffics effects everywhere on the screen the game slow down under 30 fps ez,

with vulkan i haven't many try but the game slow down too.

with 32 bits it's very playable but sometimes i feel everything is slow for a short time, it's not unplayable but disturbing can we do something to this ?

What's the difference between three version ?
thanks for you're answers.

ps: on 32 bits version the first speech bubble acting voice don't work sometimes and sorry for my english 😅

maiden yarrow
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Hi, I went in my screenshot folder in my documents but it's completely empty? Does anyone know where to find them or if they're all gone? I didn't use the steam screenshots (F12) but I used the game's (F11)

faint jewel
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@maiden yarrow Screenshots from Hades are in C:\Users[your user name here]\Documents\Saved Games\Hades\Screenshots. Did you look there? If yes, then try right-clicking on the Screenshots folder and unchecking "Read-only" attribute to make sure they can be saved there.

maiden yarrow
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Ugh "read only" was checked, I unchecked it. Thank you for your help!
EDIT : It recheck "read only" every time automatically. I'll use the steam screenshots instead, it's easier shadeembarassed

faint jewel
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Did you try making a screenshot and seeing if it's in the folder? They are saving there for me even though I have "Read only" checked...

maiden yarrow
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Yeah I took several screenshots but they never appeared shadeembarassedDon't worry though, I'll just use F12 to screenshot gilmanlove

lethal pawn
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I was playing with the gun and got the boon which expand the size of the rocket, so I was using the rocket a lot. But half the time (I think maybe when I was dashing right away, not sure though) the target of the rocket would change. I'm sorry I don't have any record of this, and I don't know if it is a known issue
@magic cairn

I had this setup recently and the exact same thing happened to me! It was the extra range + damage for your special upgrade from a hammer I think, and it had the caveat of you can also take a bit of damage from it.

My special would completely move target location in a direction/position parallel to where I was facing (so to my side), even if it was 70+% of the way down, it made things infuriating in the tiny ||styx|| rooms but also the big final boss room. Thankfully I got some clips but I need to edit them together, I will post them here as soon as I can

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Sometimes it did it after I dashed sometimes I was sitting still

pure knot
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Is there any update on fixing controller support on Mac? Is there something else I can do? Really frustrated that I can't play the game I bought. I'm using an Xbox controller, would it work better with a PS4 controller? Switch Pro Controller? Should I get a refund and buy it on Switch instead?

stray elm
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@maiden yarrow there are some instructions in #h1-tech-fixes about fixing that read-only property, under the section about If the game won't start or read/write save data

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@naive current

DirectX and Vulkan are two different modes of processing graphics
32 bit refers to a version of Hades that uses less memory

Vulkan may work better on some setups, DirectX will work better on others

Have you tried any of the other fixes listed?

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@lethal pawn Most likely, this was due to the bomb bouncing off of the level geometry—the game is partially 3D, and bombs can bounce off of walls/terrain

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@crystal summit if you look at the menu a second time after selecting Chiron it will look like what you'd expect

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@pure knot what's the issue you're having?

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Ah! I see your previous message

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Unfortunately, I don't have any updates with regards to that, but I can ask Ellis when she's next online

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She might have some more information

cobalt wyvern
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For some reason the cursor doesn’t show up for me

haughty knoll
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Has anyone here encountered issues with achievements not being recorded and being able to launch the game only directly through binary not thorugh Steam client itself?

pure knot
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An SQA person said it was a known issue they were working on, but yeah i haven't heard anything. Just a real big bummer since that is the recommended way to play.

stray elm
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@cobalt wyvern What platform are you on? (Steam vs Epic, Mac vs PC)

cobalt wyvern
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PC windows 64 bit architecture

stray elm
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@haughty knoll What happens when you try to launch the game through Steam?

haughty knoll
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@stray elm It's actually my friend who is seeing the issue, let me check with her.

stray elm
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Alright—@cobalt wyvern are you using a program called f.lux? It can sometimes cause issues with the mouse showing up

Also, could you try verifying file integrity? It could be that an asset is missing

haughty knoll
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@stray elm So the game launches at first and crashes when the save slot is chosen. Error is connected with Vulkan as I now found out. "Connection to the DirectX graphics was lost. (...) try the VULKAN.exe instead." Running VULKAN.exe doesn't help. This may be one of your already known issues but I'm not sure.

vapid lava
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Hello, I'm having trouble with the game being stuck on a black screen when going in a corridor in the "Temple of Styx". Does not happen every time only after every couple of runs. Any way to fix it?

stray elm
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@vapid lava what platform are you on?

vapid lava
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@stray elm Playing on steam

haughty knoll
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@stray elm : We'll check the default graphics cards etc. as this may be connected with NVIDIA Optimus.

stray elm
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@haughty knoll first thing, could your friend try verifying file integrity? And then there are some steps towards the top of #h1-tech-fixes relating to the game not starting, could they give those a try?

And sounds good

haughty knoll
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I hope that these achievements will work if the game doesn't crash. File integrity check was done as the first step of course 😉

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Thanks for now and I'll get back to you if the issue is still there.

stray elm
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@vapid lava there are some fixes relating to getting black screens in #h1-tech-fixes , and I would also try verifying file integrity.

Does this just happen heading into the Temple, or anywhere else?

tired surge
lethal pawn
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@lethal pawn Most likely, this was due to the bomb bouncing off of the level geometry—the game is partially 3D, and bombs can bounce off of walls/terrain
@stray elm it did not seem consistent with this or how the special behaves with different parameters. Like I said I will provide the footage, ty for your response!

stray elm
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Ah, good old frozen Asterius

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Sounds good, Hilda!

vapid lava
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@stray elm Tried the fixes on #h1-tech-fixes but still happens every couple of runs. Was going to send an email to support@supergiantgames.com but figured I'd ask here first.

It only happens when you choose a corridor at the Temple. After going in it freezes and shows the Submit Error window.

stray elm
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Hm--when you sent those in, did you include your discord tag or other contact info?

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Other than "sounds good", nope, that was to LordRanar ^.^

vapid lava
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Yes I put in my Discord name and email address when I submitted the error report in game.

tired surge
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Ah, good old frozen Asterius
@stray elm did Asterius get frozen? I meant Theseus's spear floating in a pillar while Theseus still has his spear

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I didn't even notice Asterius lol

stray elm
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@tired surge oh, I meant Asterius staying in his kneeling position longer than normal, don't know if it's actually a bug, it's just kinda funny. The spear one makes sense though, you probably deflected his spear as he went invulnerable. Good to know ^.^

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@vapid lava alright--I don't have a way to look at those, but I'm sure the devs will take a look soon. In the meantime, if you lose your run progress, there are steps towards the end of #h1-tech-fixes to help you recover it

vapid lava
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@stray elm I'll just send that email then. Thx for the help. nectar

stray elm
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Sounds good! Best of luck ^.^

lethal pawn
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@stray elm i looked at the footage more closely and I think you're right that it was just collisions. I guess it's a bit hard to read the height of some environmental objects in the isometric view, sorry for the trouble!

stray elm
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No worries! Did his spear come back to him after?

haughty knoll
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@stray elm : Now save loads properly with NVIDIA card as the default one so if if achievements prove to be OK, then everything is working. Thanks and bye for now 🙂

stray elm
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Awesome! Hope it goes well zagluv

uneven topaz
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i delete a save in game but it keeps coming back

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any reason what causes this?

faint jewel
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The save file is overwritten rather than deleted, so you need to delete the save file in the desired slot and then do a run and save for it to be changed.

uneven topaz
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nvm i deleted files from the save folder

fast crag
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whenever i press command space in game on mac steam edition, the controls get screwed over and it spams " a s" and forces zagreus to walk to the bottom left continuously

stray elm
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@fast crag if you use something like command-tab to switch applications and then switch back, does Zagreus continue moving to the bottom left?

fast crag
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yes

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i had to go to settings and change up the controls to fix it

stray elm
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alright--could you try setting the launch options:

On Steam:
· Right-click on Hades in your Steam Library
· Select 'Properties...'
· Press the button that says 'Set Launch Options...'
· Enter the following: /UseNativeGaInput=true /UseNativeGaInputNoControllers=false

And if you have any controllers connected, try disconnecting them as well

fast crag
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ok, thx!

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that fixed it

stray elm
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Sweet!

cobalt crystal
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Has anyone reported any bugs for the stubborn roots boon for restoring 1 up every .8 seconds ?

faint jewel
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What is the bug you're experiencing?

cobalt crystal
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It’s not working in the Styx chambers or the hades fight for me

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Although I’ve experienced it working for both of those in the past

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Does it conflict with any existing boons that I’m not aware of ?

faint jewel
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It shouldn't. It should work when you have no Defiances (Death Defiance of Stubborn Defiance). Do report it in-game with F10 if it's not working as intended.

cobalt crystal
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So if you use up the defiance, that’s when it should work ?

stray elm
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Yup

cobalt crystal
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AH okay

faint jewel
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😉

cobalt crystal
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I always read it as, I exchanged my defiance for gaining health instead, but I didn’t know I still had a defiance to use

naive current
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@stray elm yep i haven't put command steam, now it's done, on vulkan when i get a slowdown framerate i've instant close the game and pass from 32bits

stray elm
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so the launch option (/UseSwapEffectDiscard=true) helped? Sorry if I misread ^.^"

naive current
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i dont know for now with 32 bits i ve almost no slowdown i tell you in the future for now it's good ^^

stray elm
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Sounds good! Best of luck friendly

naive current
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thank you

modern nimbus
blissful current
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now this is weird, I installed Hades on my new PC and it doesn't start
So I tried looking for an exe file and can't find any in the respective folders

faint jewel
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Try verifying the game files. Or reinstall the game if that doesn't work.

blissful current
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I got it to start
had to install the C++ thing

tired surge
half condor
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the requirements for duos seem a bit messed up, mostly with beowulf flares

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sometimes the list doesn't include the flare version (e.g. ice wine), but if you have the flare the requirement still lights up

stray elm
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what platform are you on, Robert?

half condor
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pc

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oh should i spoil the ||beowulf|| word?

stray elm
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when you see those, could you report them in-game with f10?

half condor
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sure, will do

stray elm
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and no need, it's mentioned explicitly in the patch notes

half condor
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haha ok

vale frigate
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The near miss dodge never works on wretched thug

stray elm
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@vale frigate what platform are you on?

vale frigate
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Switch

stray elm
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alright--could you try and get a recording of that, and share it? If you press and hold the capture button, it should record the previous 30 seconds

vale frigate
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Ok I will

stray elm
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Great, thanks friendly

surreal folio
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Hello, anyone reported having the Base Rank for Stygian Soul not counting towards "Dark Reflections Profecy" but counting for Hermes "Bad News" Offering Requirements?

stray elm
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what platform are you on, @surreal folio ?

surreal folio
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Switch

stray elm
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and you cleared a run with Stygian Soul, but it didn't count towards the Prophecy?

surreal folio
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yeah

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I am checking the "Records"

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and its grayed out

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but in Hermes Boon list, is green

stray elm
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could you send a screenshot?

surreal folio
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again, its Base Soul, never spent the minimum 60 darkness

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yeah sec

stray elm
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oh--

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that makes sense

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you need to invest darkness for the mirror to count, but the option itself is still sufficient for Hermes

surreal folio
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=3=)/ so its a feature

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ok ok thanks

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ill take into account for the other skills

stray elm
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I think so, yeah--lets you benefit from the Hermes boon even if you don't have the darkness for the mirror

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sure thing!

stiff sand
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Hey, I'm sorry, I'm not sure where else to look, but my controller isn't working and I feel like I'm losing my mind trying to get it to do so

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I've tried looking it up online, but everything I find just said, "Oh yeah I plugged it in and it worked perfectly, try disabling Steam controller support, and disconnect any other controllers" and as far as I can tell I've done all of those things and the controls settings screen still doesn't show signs of a controller

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Oh I guess I should read through Hades tech fixes first whoops one second

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Alright, sure enough tech fixes solved my problem, changing the launch settings with /UseNativeGaInput=true /UseNativeGaInputNoControllers=false fixed it, my bad

midnight pawn
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Hey I've completed the War God's Bloodlust prophecy but ares still won't let me gift him

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is there a fix?

stray elm
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@midnight pawn what platform are you on?

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Ah, just checked something—you won't be able to gift him right away, first he has to acknowledge that you completed it, which might take a run or two

midnight pawn
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I've tried talking to Ares 4 times now and it has finally given me the right voice prompt and unlocked the hearts

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thanks

steady surge
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Just realised through chatting to someone who plays on Switch that Fiery Presence on switch is 100% increased damage whereas on my Mac client the buff gives up to 75%. Not sure which one is the correct one and should report in game? Unless it's intended to be different

crude acorn
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both are correct, Fiery Presence got updated in v1.36447 ( #hades-patch-notes ) which is still not available on the Switch

steady surge
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Ah good to know - thanks! 🙂

robust tartan
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Hello. Apologies if this is not the right thread. I have this issue with Thanatos. He literally never appears. I have unlocked him, meaning he helped me in Elysium and after that started appearing in the house, but I haven't seen him there in about 15 to 20 runs. Im pretty sure I haven't seen him in my runs as well despite reaching Styx consistently. Im not 100% sure but I think the issues started appearing after the newest patch. Is there anyone with the same experience here? At first I thought Im just unlucky but at this point it seems improbable.

frosty tiger
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just curious when the projected patches for Switch might be coming?

pale whale
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Less support and more a bug I think

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The text for "attack" is thicc for some reason

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Very different from the other layouts of fonts and only happened in this one screen

candid bramble
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I had that happen once :0

tame knoll
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in many cases theseus and asterius are bugging to me too

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theseus freezes like that and asterius is charging him

faint jewel
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The text for "attack" is thicc for some reason
@pale whale that's a known bug, Devs are aware. That one is a really persistent one...

pale whale
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Haha, cool

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Thanks 🙂

stray elm
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@robust tartan what platform are you on?

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It's quite possible that it is just really bad RNG, but if you're on PC you could send in a bug report in-game with f10

stray elm
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@surreal bone @tame knoll if you're on PC, could you report those in-game with f10? Otherwise, are you on switch or something else? And thank you for reporting friendly

crystal summit
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I just now noticed an absolutely horrible bug with Theseus: ||In his artwork, his garment goes over his right shoulder, but on his 3D model, it goes over his left shoulder. For Asterius, it's left in both artwork and model. I cannot unsee this now, please help.||

stray elm
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I can't help you with that one shadefear

robust tartan
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@stray elm Im on PC. Just reported the bug. Hopefully something can be done, I miss my fave character :(

tame knoll
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@stray elm i'll do that

stray elm
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@robust tartan Make sure to include your discord tag or some other contact info, that way the devs can reach out of you're missing something

robust tartan
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@stray elm Oh ok thank you for the tip I haven't thought of that!

stray elm
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Sure thing ^.^

timber light
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Small display bug, but the word "common" is in the wrong typeface

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Playing on PC

stray elm
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@timber light heyo! Could you report those with f10 when you see them?

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They're a known bug the devs are trying to track down

timber light
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ah sure, someone in the general channel wrote "f10 for steam" and I didn't know what meant so i came here

stray elm
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Ah!

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You can press the f10 key to submit a bug report in-game

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f10 is just a stylized emote

timber light
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this bug submission feature is pretty well excuted! Dead Cells has a shit ton of weird functional and aesthetic bugs and there's no in-game submission mechanism

crystal summit
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this bug submission feature is pretty well excuted! Dead Cells has a shit ton of weird functional and aesthetic bugs and there's no in-game submission mechanism
@timber light Well, Hades only has that on PC. It could probably also work on macOS, but it's not present. Switch is probably a lot more technical hassle than it's worth.

peak orchid
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is the an official forum for requesting features?

scarlet ivy
brazen frost
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Not to be a bother, but I can't seem to find any word since september about switch/PC crossplay and what it will entail, though it was something that was supposed to be implemented (as of last post, during october). IS this still on the table, delayed a little while, delayed indefinately, what?

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Couildn't find anything in the faq or anything further

faint jewel
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is the an official forum for requesting features?
@peak orchid There isn't as far as I know and keep in mind that apart from bug fixes and minor tweaks, Hades will not have any new features, as the Devs said themselves, that they put everything they've got into this game. There was a dedicated "Feedback" server which has been closed.

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@brazen frost There's no new info about it but they are working on it as have been said in the post from 28 of October in Announcements (#announcements message). AFAIK there was no exact date given or even ETA, so we just need to wait when it's ready.

tulip iris
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Experienced what looked to be a bug on Switch, might not be a new one, but nonetheless:

Final boss ||During the Hades fight, I depleted his first health bar near the bottom left of the arena, right next to the body of water - his invulnerability thing before he stops to do his phase change activated, but his movement got stuck for the next ≈5-7 seconds. He was just walking back and forth near the water, and I imagine it's because it couldn't find a suitable space to stop and do the phase change animation?

He didn't get permanently stuck though; I might have knocked him out of it myself by whacking him around with the shield, giving him enough space? At the very least his movement was clearly stuck for a bit.||

stray elm
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@scarlet ivy that is a known issue, you can fix it by increasing the in-game volume and decreasing your system volume

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@tulip iris Thanks for reporting! If you got a screenshot or video, feel free to drop them here--if not, no worries

tulip iris
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Didn't get any such thing unfortunately. Cheers though

tired surge
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Watch the UI on the right I have no clue why this happened lol (it went on for longer I just didnt catch it in the video)

stray elm
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Yup, that should be fixed with the next patch xD

tired surge
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Sick

bright bronze
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I am just curious - did anyone encounter an issue with Theseus ||with Extreme Measures turned on? What I mean is that he did his charge while shooting his cannons through the middle of the arena and... got stuck on Aesterius and me. He just wouldn't budge. I didn't report it in bug tool because i didn't know there was one at the time lol, but i did take a screenshot. Minotaur just did a leap and could move just fine, but Theseus was stuck there untill i destroyed the chariot. I don't think that is supposed to happen thanthink ||
I actually joined the server because i wanted to share, but didn't know where.

stray elm
#

@bright bronze what platform are you on?

bright bronze
#

PC

stray elm
#

alright--thanks for reporting! If stuff like that pops up in the future, you can also use f10 to report it in-game friendly

#

I saw something similar recently from another person, so it's good to get additional confirmation that it's happening

bright bronze
#

Yeah, i know about f10 now lmao, but earlier i wasn't on the server. Cheers!

stray elm
#

no worries ^.^

weary wharf
#

Is there any way to stop the game from pausing when I alt+tab?

stray elm
#

yup!

#

just a moment @weary wharf

#

if you set the launch option: /RequireFocusToUpdate=false

weary wharf
#

The launch option?

#

Sorry

stray elm
#

No worries!

On Steam:
· Right-click on Hades in your Steam Library
· Select 'Properties...'
· Press the button that says 'Set Launch Options...'

On Epic Games Store:
· Select 'Settings'
· Scroll down to Hades under 'Manage Games' and select it
· Select 'Additional Command Line Arguments'

weary wharf
#

Thanks so much!

stray elm
#

sure thing ^.^

brazen frost
#

@faint jewel Thanks, that was actually precisely what I was looking for. Wasn't like throwing a fit or anything, just my good friend has that specific case (owns it on switch and on PC, but is being mildly hampered by children stealing his switch and not wanting to retrack progress)

#

Not 'end of the world', and he's not upset, just like 'oh hey, is there some update' which is -precisely- what that contained, will pass along

plain panther
#

hello, has anyone got the new xbox core controller and connected it to Windows 10 via bluetooth? I'm having issues with button mappings in the game

#

the xbox accessories app correctly recognized the controller and updated the firmware, and I checked the button presses there- they were all detected correctly

#

However, in Hades, for example, the buttons don't correspond to their usual mappings

stray elm
#

Epic or Steam?

plain panther
#

Steam

stray elm
#

are you using Big Picture Mode?

plain panther
#

no

stray elm
#

could you give that a try, and check the settings there to make sure Big Picture Mode is seeing the controller correctly?

plain panther
#

ok, gimme a minute

#

ok, Steam Big Picture doesn't appear to be capturing the controller input correctly

#

when I try to use the left stick x-axis, it moves left or right twice instead of once... I'm guessing I'll have to wait for Steam to update

#

I also tried to setup button mappings in steam (both in big picture and desktop mode) and I can get as far as trying to map the left trigger before it fails... it doesn't detect the left trigger at all

#

based on that, I'm guessing this is not a Hades problem, but a Steam problem

stray elm
#

alright, still other things to try

#

(in or out of big picture)
could you try the launch options: /UseNativeGaInput=true /UseNativeGaInputNoControllers=false

On Steam:
· Right-click on Hades in your Steam Library
· Select 'Properties...'
· Press the button that says 'Set Launch Options...'

plain panther
#

ok I put in those launch options, but they didn't resolve the issue

#

I can move around in-game, but for example if I do a 360 rotation of the left stick, while in the weapon room, I get a message above Zagreus saying "Summon Unavailable"

#

the "B" button opens the codex but none of the buttons closes or exits the codex

stray elm
#

huh

#

was that in or out of Big Picture?

plain panther
#

out of big picture

#

this has been working fine on my old xbox wired controller

#

but the new xbox core controller isn't working at all

stray elm
#

alright--do you have any other games you could test with?

plain panther
#

I tried Halo, and it doesn't work in there as well- that made me think it's more than likely a Steam problem

stray elm
#

do you have any non-steam games?

plain panther
#

I have WoW, but it's not usable with a controller IMO

stray elm
#

fair enough xD

#

that does sound like an issue steam-side, unfortunately

plain panther
#

yeah, I think I'm going to wait a couple days for a Steam update and then re-try

#

thanks for the help anyway!

stray elm
#

sure thing! Best of luck friendly

weary wharf
#

Hello Swan, I tried the fix you mentioned earlier to allow the game to not pause while alt tabbed, but it hasn't worked. Is there anything else I need to do?

stray elm
#

can you send a screenshot of your launch options?

#

@weary wharf

weary wharf
#

I press ok and nothing seems to happen.

stray elm
#

yup!
that's weird that that's not working...

#

just to make sure, you're launching the game through steam, not through the taskbar?

weary wharf
#

Yes.

stray elm
#

could you try running steam as admin and launching the game?

weary wharf
#

sure

#

Would it being a steam shared game affect it?

stray elm
#

are you sharing or receiving?

weary wharf
#

Receiving,

stray elm
#

that might affect it, yeah

#

not sure

#

I don't really know how Steam Share actually works ^.^"

weary wharf
#

Yeah, I opened steam as administrator, doesn't seem to work. I think it will be fine though, I can work with it. Thanks!

stray elm
#

you could try asking the person who's sharing to set that option? If I get the chance, I'll look a bit more into steam share

weary wharf
#

Sure, if I'll see if I can get them to set it. If you can't find anything on it then I think it will be alright.

#

Thanks again.

stray elm
#

sure thing! Best of luck friendly

golden fossil
#

Hi folks, just got Hades as it says it supports controllers. The tech fixes channel doesn't address my issue: The controller (Xbox Elite 2) is not seen by the game, seemingly, at all. Works fine in my other steam games.

What else can I do? I have nerve conduction issues in my left hand, so WASD is out of the question entirely.

stray elm
#

Hey @golden fossil ! Sorry to hear it's not working. There's one part in fixes about your controller not being detected--

If your controller isn’t detected by the game, try disconnecting all controllers and ensuring all controller devices are removed from the Device Manager. Then, reconnect your primary controller and try again. The game will always read the controller in slot 1.

Have you checked that?

In addition, I'd still give the launch options a try, just in case.

On Steam:
· Right-click on Hades in your Steam Library
· Select 'Properties...'
· Press the button that says 'Set Launch Options...'
· Enter the following: /UseNativeGaInput=true /UseNativeGaInputNoControllers=false

mossy shadow
#

Hey guys. Im getting this weird slowdown effect whenever I enter a new chamber

#

it fixes itself everytime I tab out and back in but I dont want to keep doing that lol

stray elm
#

@mossy shadow what platform are you on?

mossy shadow
#

I'm on Epic. I found out my VSync was still on after it reset my settings lmao

#

thank you for the help though

stray elm
#

Sure thing, glad you were able to figure it out friendly

mighty quail
#

Hi everyone! I'm running with a potato computer here and Windows 7 (as I currently have to due to external project restrictions who require Windows 7). While being potato, I have successfully being able to play previous Supergiants games with 60 FPS (including Pyre). Hades is acting strangly on my PC. First of all, Hades runs on 60FPS (actually, it's run around 80ish, but I use VSync). Intrestingly, when I have vSync on in game, it mostly smooth, but there a line of tearing in the upper section (which vSync should remove in the first place), and the game shutter a bit when I dash. Mostly in crowded areas, or demanding areas like Asphodel. But while this happening, FPS is still flat 60.

#

When I disable vSync, I goes to 80 FPS, but the game feels choppy.

#

I tried enable external Vsync, and disable the one used in Hades, but it has no effect. It's almost like the vSync acting funky on Hades. I tried to Cap FPS externally, or use RivaTuner scanlines (which acts sort of like Vsync), tripple buffering... etc. Everything has that "Dash" shutter.

#

I assume Windows 7 and my old hardware isn't support, but figured I will ask if someone seen this before, as it doesn't seems to be a FPS issues, but something else.

stray elm
#

Heyo @mighty quail ! There are some additional steps for performance issues in #h1-tech-fixes , have you looked there?

mighty quail
#

Yep. I did. Including /UseSwapEffectDiscard=true.

#

But most are Windows 10 releated.

#

(And specific one says not to run on Windows 7 compatability mode, so Windows 7 might be a problem with Hades).

#

I'm only posting in case someone encountered that. If there was shuttering with low FPS count, it makes sense. But shutter with 80 FPS makes me feel something else is happening in the background. Or perhaps FPS count is not the ideal parameter to benchmark that.

stray elm
#

how are you measuring FPS?

mighty quail
#

Rivatuner. I own the Epic copy, so I added it as external game to Steam - so I can see Steam FPS count - and the results are the same.

#

Unless those shutter are very fast FPS drops, and the FPS counter just don't update FPS on fast enough intervals.

#

Do you have other ways perhaps more consistent way to measure FPS?

stray elm
#

Not off the top of my head, no

#

At the end of #h1-tech-fixes are some instructions for sending in system info to Supergiant, could you do those? Theoretically, Win7 is the minimum spec for the game, so it should run alright

mighty quail
#

Yes sure. I can. But I think the hardware is probably not on the minimum spec. So I'm not sure it's worth their time.

#

It's a Radeon card.

stray elm
mighty quail
#

Well, I guess I am not too far from that:

  • Intel Core 2 Quad Q6600
  • 8 GB RAM
  • Readeon 4800 HD (4GB VRam)
#

Guess it's worth a shot.

#

My Monitor is also 16:9, so does my native resolution. So that's might be another issue related.

#

Sorry, I mean 16:10.

#

(1680x1050)

stray elm
#

is that resolution one of the options in-game?

mighty quail
#

Aye.

stray elm
#

have you tried windowed/borderless mode?

mighty quail
#

Yep.

#

I'll be in home for like an hour, I'll create a small video with the issue.

stray elm
#

up to you, no worries if not. It's just piqued my curiosity and I want to see if it's something I'm able to figure out. I'll probably still be on my computer at that point, but I won't be very active (it's getting a bit late on my end)

mighty quail
#

Sure. No worries. Just ping me back with @mention so I won't miss your reply. Thank you Swan!

vapid cargo
#

My controller stopped working in hades anymore. Do anyone know why?

#

I have xone s controller btw

stray elm
#

@vapid cargo steam or epic, and mac or PC?

vapid cargo
#

Steam windows

stray elm
vapid cargo
#

Oh not yet 😅 I give it a try, thanks

stray elm
#

Sure thing ^.^

crude acorn
#

@mighty quail maybe you could try running the game with /DrawBlendMax=8 /DrawLights=false

mighty quail
#

Hey @crude acorn - I will give it a try. What they do exactly?

#

I'm home in like 20 minutes and will update. Thanks! 🙂

crude acorn
#

Reduce some in-game graphics options (Blending and Lights, respectively) so the game may perform better on older hardware

sick granite
#

Hum, quick question. I just lost against the last boss, when he goes in his second phase. He's supposed to do this like, greenish wave that does damage, but it didn't appear on screen, but I still took damage for it ? There was some movement in the snow but that's it... Some of the skull that he throws also seems to do the same thing sometimes...
Is that a normal thing, or is that a bug ? (I'm playing on Switch)

mighty quail
#

@crude acorn @stray elm I tried to run with /DrawBlendMax=9 and DrawLight=falase. I didn't see any imporvement (which point again it's not Hardware/performance issues).

#

Here's an example:

#

I'm starting without Vsync. Note I'm running around 80FPS, But everything is super shutter/choppy. When activating Vsync, it stands at 58-60, but still shutter during dash (less so - but still is).

#

It normally runs at 60 flat, I guess ther's dips to 56-58 because there's a recorder in the background. I also scaled down the video resolution so the file will be smaller and takes less resources to create.

#

I did noticed a thing though. It seems like that with the recorder, the framework was more choppy then without an active recorder. But the frame-rate was still quite high. So I'm starting to think maybe RivaTuner or Steam overlay are not precise enough with FPS updates? but I never seen it in other games...

deft sinew
#

yardımcı olabilecek varmı

last kettle
#

@sick granite This is a known issue on the Switch that we're hoping to fix in an upcoming patch

sick granite
#

Okay, thank you for your answer !

mighty quail
#

Maybe there's a way to increase the verbosity of the Hades.log?

misty summit
#

Just gonna copy and paste the message I typed earlier onto here for sake of convenience

#

So I've noticed I have a glitch (or two? they're both the same glitch just happened twice) with the Fated List, relating to Power Without Equal and Primordial Boons. It says I need to get two more of the boons to unlock them, but after a bit over 175+ run attempts and spamming both of them for god knows how long, I still cant unlock it. Has anyone gotten this glitch or is it just me?

fleet saddle
#

power without equal is legendaries. your number of runs doesn't matter if you never had the prerequisites for legendaries, plus they won't always appear even then (using keepsakes and green side of mirror may help). and primordial is probably just bad luck. both of these not bugged for me on switch, at least

misty summit
#

The Issue is, I know I picked it up at least twice, same with the primordial boons

#

not only that the exclamation point to show that its required for the fated list doesn't even appear anymore

last kettle
#

@deft sinew Merhaba ne yapmaya çalışıyorsun İlerlemenizi geri yüklemek için ekran görüntüsündeki adımları izlemeyi deneyebilirsiniz.
@misty summit Are you on PC? If so, you can report this bug in-game with F10

misty summit
#

I am indeed on PC, I'll be sure to do that.

deft sinew
#

@last kettle Merhaba ilerlememi geri yüklemek istiyorum fakat ne yapmam gerektiğini anlayamadım

last kettle
#

@deft sinew Kaydetme ilerlemenizi geri yüklemek için lütfen şunu deneyin:

Windows'ta \ Documents \ Saved Games \ Hades'e gidin
Aşağıdaki adlardan biriyle eşleşen son kaydedilen konumunuzu bulmak için "Değiştirilme tarihi" ne göre sıralayın (Yuva 1'i Kaydet'i kullandığınızı varsayarak): Profile1_Temp.sav, Profile1_Temp.sav.bak veya Profile1.sav.bak
Dosyayı Profile1.sav olarak yeniden adlandırın
Ardından oyun içi Play menüsünü açın ve kaydetmeyi arayın.

deft sinew
#

Thank you

weary wharf
#

Don't know where to ask so, where can I get the seed of my current run?

stray elm
#

@weary wharf there is not a way to get it, however, if you "give up" it will keep the same seed, so you can save your ProfileX.sav file

#

Anything more than that requires modding, so you'd want to go to that discord

royal needle
#

Hi guys, i have 2 questions. What is latest version of the game released on switch? quz i have 1.0.36054 and as i have read 2 or 3 patches were released from that time and i cant update my game, so i dont know if its only my problem or it is kinda "normal"
And second, i kinda stuck with achilles and spear. I upgraded almost all normal aspects, i cleared most of game (kinda i have to organize last party) and when i speak with achilles he says sth like " we dont have anything new to talk about". so i began to think is it my version of game bugged (cuz of pkt.1) or im missing sth.

stray elm
#

@royal needle in terms up updates, the Switch has a few extra steps go through, so updates are delayed

For Achilles, have you || unlocked at least 5 non-Zagreus aspects ||?

royal needle
#

yes, 1 for sword, 1 for spear, 2 for bow, 1 for fists and 1 for gun- non zag asp

stray elm
#

Hmm...it's possible that Achilles' dialogue got a bit backed up--how long has it been since he's had an ❕ above his head for new dialogue?

royal needle
#

it kinda depend, im dealing with him and patrocles so, he have ! mark only when i speak with other

#

i did some suicide runs, and after 5 still he didnt have to talkt to me about

stray elm
#

Alright. Right now, there isn't really a way to look into that, sorry ^.^" The Switch version doesn't have a way to send in bug reports. Theoretically, once cross-saves are enabled, there will be

royal needle
#

hmmm. thanks for trying to help me ^^

stray elm
#

Sure thing ^.^"

plain panther
#

Swan: update on the xbox series x controller: it's working now, I had to do the following steps:

  1. update firmware in Xbox Accessories app, while controller is connected via USB
  2. unpair the controller from the PC
  3. run windows update, get latest cumulative update installed
  4. reboot
  5. re-pair controller
stray elm
#

good to know!

#

Glad you were able to get it to work friendly

plain panther
#

it's working great in hades and had no problems with it in-game

stray elm
#

remind me--is it a wireless controller primarily, that has a wired function? Or is it just wired?

plain panther
#

it's a wireless controller, and it has a usb-c port that can plug into the PC

#

the Xbox accessories app won't detect it while it's wireless, has to be via USB

stray elm
#

Thanks for the update ^.^

plain panther
#

you're welcome, have a great evening!

stray elm
#

you too!

slender lotus
#

When I try to record Hades gameplay, it records my desktop instead of the game. Recording with Geforce Experience.
Tried Vulkan and DirectX, Fullscreen and Borderless Windowed mode.
A few weeks ago, or maybe months, I did successfully record the game. Back then the game only had DirectX support.

#

Okay I guess I'll also try restarting my computer...

stray elm
#

Hey @slender lotus ! Have you updated your drivers recently?

slender lotus
#

@stray elm Yeah, one or two weeks ago

#

Btw I just realized it doesn't actually record the desktop under the game, it records my second monitor for some reason... so it might not be the game's fault, but my geforce settings or something...

stray elm
#

Ah, that would also do it

slender lotus
#

but hades is running on my primary monitor and it should record the primary one

#

I'll play around a little

stray elm
#

Sounds good friendly

slender lotus
#

Okay, so I found a workaround... I disabled the ability to capture the desktop, now it can only capture the game and it works. Not great, but it works for now.

stray elm
#

glad you got it to work!

lone galleon
#

This isn't really a bug that needs fixing, but does anyone know what the different launch options mean and what they affect? (DirectX, Vulcan, 32-bit)

stray elm
#

@lone galleon

DirectX and Vulkan are two different modes of processing graphics
32 bit refers to a version of Hades that uses less memory

Vulkan may work better on some setups, DirectX will work better on others

lone galleon
#

okay, is there a way to figure out which is best? or do i just gotta try them out?

stray elm
#

theoretically you could do some research and figure it out, but it'll probably be faster to just try them

lone galleon
#

ok lol, thanks

stray elm
#

Sure thing ^.^

lost iris
#

hi

#

i am here beacause i defeat hades and when i get out the zone the game crashed because direct x. that have a solution?

stray elm
#

Did it pop up with a crash report window @lost iris ?

lost iris
#

ajam

stray elm
#

as long as the game doesn't crash again soon, you should be fine. If you lost your run progress, there are instructions in #h1-tech-fixes to recover it.

If you need help in a different language, let me know and I'll do my best

lost iris
#

well is better in spanish XD

stray elm
#

sí, yo puedo

#

no puedo rápido, aunque

lost iris
#

es que venci a hades por primera vez y cuando sali de su sala boom se crasheo

#

y solo veo una pantalla negra y el cursor junto con musica de fondo con olas del mar

#

antes de eso me salio un mensaje de algo del directx

#

se cerro del todo al enviar el reporte

#

ah me dejo en grecia cuando lo volvi a abrir

stray elm
#

si el juego no se crasheo de nuevo, debe estar bien

si se falta su progresa, puede sustituir Profile1.sav con Profile1_temp.sav en Documentos / Juegos Guardados / Hades (Documents/Saved Games/Hades)

#

ah, creo que está bien. si ocurre más, dímelo ^.^

lost iris
#

okey gracias

stray elm
#

de nada friendly

crystal summit
#

Quick minor quirk I noticed: On macOS, if I change my system sound output device (e.g. from speaker to headphones) while Hades is running, the game does not switch but sticks to the "old" output device. Quitting and relaunching the game seems to be the only way to get it to use a different sound output device.

stray elm
#

Feels kinda strange to be doing this myself, but I got a video of the Dash Nova bug for y'all

#

(additional info sent in a bug report, short version is I'm pretty sure it's because of how animation-cancelling works with the Sword's special)

delicate mural
#

I find it hard to explain but I'm gonna try.
Sometimes I've noticed that Zagreus won't quite follow the direction of where I tilt my stick towards, like I'd tilt the stick towards left for example and he'd follow it but not instantly, only a second later or such. It doesn't happen too often but it mainly happened during my fights with Hades, so ya. XD no Johnning

I use a PlayStation 4 controller on Steam, connected wirelessly through Bluetooth. Could this happen because the controler might be out of battery when it happens?

#

And sometimes he would get stuck in a direction and keep going into it unless I nudge the stick away from that direction into a different one.

stray elm
#

Hey @delicate mural ! In the in-game settings, there's an option called "dead zone." Have you tried adjusting that?

#

It affects how sensitive the controls are

delicate mural
#

Oh ya, I noticed that option last night but I'm not quite sure how it works.

stray elm
#

If you increase it, the controls should be a bit more sensitive

delicate mural
#

Hmmm

#

What would happen if they are near Mac?

#

Max*

stray elm
#

ideally, you would barely need to move your joystick for the controls to be registered

#

are you using Steam's Big Picture Mode?

delicate mural
#

Yes

#

Hmmm

stray elm
#

You can also check the dead zone settings in there

delicate mural
#

Maybe using wireless controller generally isn't a good idea since there might be some input delay?

stray elm
#

Mm, maybe a bit, but at this point that kind of delay is negligible unless you're using an older controller or computer

#

mostly likely, it's either Hades' or Steam's Dead Zone settings

delicate mural
#

Hmmm, do you believe it could be as a sign telling me the controller might be dying, as in no battery?

stray elm
#

definitely possible, though most wireless controllers have warning lights for low battery

delicate mural
#

Hmm, I generally don't notice the light.

#

Oh ya

#

Also

#

Now whenever I open Hades I have the option to choose default

#

Vulkan

#

Or one other setting, I forgot

#

Why are there these option for me? What are they supposed to represent?

stray elm
#

DirectX and Vulkan are two different modes of processing graphics
32 bit refers to a version of Hades that uses less memory

Vulkan may work better on some setups, DirectX will work better on others

#

those options show up for everyone

delicate mural
#

So one option gets you running the game at lower settings while the other does it at default settings.

stray elm
#

not quite

#

DirectX and Vulkan are both 64-bit, they just function differently. The 32-bit option does run at some lower settings

north coral
#

Hey if I send a bug report involving a twitch clip will the clip be viewed?

stray elm
#

@north coral potentially, yeah. You mean by including the link in the report?

north coral
#

Yeah

stray elm
#

I know when I've done it in the past, they have, so it definitely wouldn't hurt, just make sure to explain it in the report as well, not just the video

north coral
#

Yeah I did that, easy

sterile lake
#

Hello, just got a shiny new DualSense 5 Controller, are you guys planning to Support them soon or do i have to wait for valve to support them?

fading viper
#

hey swan, reinstalling the game (while keeping my savefile backed up somewhere) worked for me

#

just wanted to let you know

crude acorn
#

@north coral yep, any added info in the bug report is very useful to us!

north coral
#

Alright well I reported the same bug twice, mostly to show that it was replicable

visual plank
#

Hello guys are any of you having an issue with Divided by Death / End to Torment questline ? it wont trigger no dialog no nothing I want their contracts. I got to the point no more dialogs in hades house. I also maxed their hearts and finished all of their dialogs.
spent around 30 hours in game trying to unlock it 😔

#

I looked it up online so far. Meg only complained once in the hub that he is helping me. no convo with hades about it. also no convo with Nyx. I thought because of dusa Questline after I finished it it still nothing

#

especially hades.

slender lotus
#

This doesn't really belong here, but I don't know how else to address this: Is there a way to disable the HUD ingame during normal gameplay? Maybe with some debug menu or something? I would love to know why the developers didn't implement that as an option into the game.

faint jewel
#

@slender lotus As far as I know, there is no way to do that, but maybe you can find a mod that does it here: https://discord.gg/KuMbyrN.

#

@visual plank For Achilles, ||you need to get the contract from the Admin Chamber and then buy it from House Contractor (it will be available to buy after a run). Same goes for Sisyphus.|| Have you done that?

visual plank
#

No I cant see anything to collect from there

faint jewel
visual plank
#

going to give it a look thanks

faint jewel
#

Under "Favor"

#

It should be up to date, the wiki that is, checking it now

visual plank
#

I got risk it all

#

but nothing after from him

#

nothing in room to collect

#

sorry for the tag fat finger * 😔 I believe it is bugged because I have looked everywhere.

#

I still dont have his quest from the fated list btw

faint jewel
#

If you also meet all the requirements listed in the wiki, then report it F10 and make sure you add your Discord nick or some way of contacting you for the team

visual plank
#

not him or boulder guy

#

Do they have a prophecy ?

faint jewel
#

yes

visual plank
#

hmm weird

faint jewel
#

so looks like a bug indeed

#

it's weird it haven't been triggered even though you had that Achilles' line... unless I'm missing something in the requirements...

visual plank
#

🤔 his keepsake probably ?

#

Do I need to talk with him with his keepsake equipped ?

faint jewel
#

Ok, so to get the Achilles quest complete, you need to complete the Sisyphus one first, looks like it

visual plank
#

hmm probably

#

Do I need to clear hades every time for the quest ? It is okay to suicide each time I start a run

#

pain 😔

faint jewel
#

It doesn't look like you need to finish the run to progress

#

Have you meet Thanatos in the field?

visual plank
#

already got his trinket too

#

many times

faint jewel
#

ok

#

Did you have conversation with Sisyphus about how ||he ended up down there in Tartarus? How he cheated death? ||

visual plank
#

|| yes, also about how he fooled hades and thanatos||

faint jewel
#

Have you ||talked to Bouldy?||

visual plank
#

oh no !

faint jewel
#

Try then! That might be it

visual plank
#

ok

stray elm
#

@visual plank have you gotten || Nyx to her locked heart ||?

#

@sterile lake is it not working in-game?

visual plank
#

yes I did

#

also @faint jewel it did not work sadly

faint jewel
#

try talking to Sisyphus few more times, you should have all the requirements now to trigger dialogue starting with this line: ||Sisyphus, I know you tend to be in remarkably good spirits, all things considered, but there must be something I can do to help with your predicament, isn't there?||

visual plank
#

it says first meeting and I just have met bouldy

#

so probably I should give it more tries

faint jewel
#

yup, exactly

sterile lake
#

@stray elm when i check "Playstation Configuration Support" the game detects input but some actions are mapped to the same button, for example Attack and ||Summons|| are both mapped to the same button

#

And when i disable "Playstation Configuration Support" The game does not detect input at all

visual plank
#

yeah I got the prophecy now

#

thank you @faint jewel cryy #

faint jewel
#

Great! Have fun then 🙂

stray elm
#

@sterile lake Mac or PC?

And are you able to rebind those buttons in the in-game menu?

sterile lake
#

@stray elm Im on PC, trying out your suggestion right now

#

also fyi it works the same (or doesent) in directx and vulkan

#

Okay R2 and L2 arent working

#

when i try to rebind

#

but i swear when i pressed attack multiple times i attacked and a text was displayed Summon unavailable

stray elm
#

Makes sense, those are render options not control options

Alright—could you try the launch option /PS4Gamepad=true ?

#

Not certain it will work

#

But worth a try

sterile lake
#

you sure i should type it that way? other steam launch options usually start with a "-" on pc if i recall correctly

stray elm
#

Yup, that's how Supergiant has theirs set up

There are also the other launch options in #h1-tech-fixes for controller input issues that you could try

sterile lake
#

Ill try it thanks for your great support so far

stray elm
#

Sure thing!

visual plank
#

I filed a bug report I hope if the devs can ignore it under the name of fahad aljohani sorry for the hassle.

stray elm
#

No worries, shouldn't be a hassle. And thanks Tiank for helping out, I had no idea that was a pre-req!

faint jewel
#

I checked in the code 😄

sterile lake
#

Okay I feel dumb now, the Gamepad doesen't even work right in Steam's Controller Settings

#

Hopefully it gets better support soon then, sorry for wasting your time Swan

stray elm
#

No worries! friendly

#

@sterile lake one last thing, I don't know exactly how your controller works but--

I was helping someone else recently with a (different) new controller model, and this is what they ended up needing to do: #h1-tech-support message

sterile lake
#

Ill just use my PS4 controller for the time beeing and wait until it magically fixes itself, but thanks anyway mate

stray elm
#

Sure thing. Best of luck!

spare rapids
#

text is a little bugged for no reason

#

happens randomly from time to time

stray elm
#

Yup! That's been a persistent bug, thank you for reporting @spare rapids ! The devs are trying to track it down. If you're on PC, could you also report them in-game with f10?

fleet knot
#

Trippy Flare(for cast) is mentioned in codex as one of the boon from Dionysus but in all the requirements for other boons, it is mentioned as Trippy Shot.
[1:50 AM]
(not in test branch but the stable one)

wooden surge
#

hello, I don't really know where to ask my question, but I wanted to know when the correction matches will be available on switch? since I have some regular bug CharonSticker

faint jewel
#

Trippy Shot and Trippy Flare are different boons and most other boons require Trippy Shot indeed. Trippy Flare is for Beowulf only.

stray elm
#

@wooden surge the update for the switch should be coming out soon, unfortunately there isn't a set date as of yet

wooden surge
#

@stray elm thank you so much ! DionysusSticker

stray elm
#

sure thing ^.^ Sorry for the wait friendly

fleet knot
#

Trippy Shot and Trippy Flare are different boons and most other boons require Trippy Shot indeed. Trippy Flare is for Beowulf only.
@faint jewel It appeared when I was using the Adamant Rail

faint jewel
#

Can you send a screenshot of what you mean? Or which place in codex you've seen it exactly?

fleet knot
#

I couldn't find Trippy Shot anywhere in his codex

faint jewel
#

Hmm, that's interesting, I can't find Trippy Flare on the other hand XD Please send F10 report. I also noticed that there is no Flood Flare for Poseidon, only Flood Shot... Will send F10 as well.

fleet knot
#

I rechecked the codex just now & Trippy Shot is there but I'm in the house right now, strange that it happened in the run

faint jewel
#

Do you see both Trippy Shot and Trippy Flare while in Home?

fleet knot
#

no, Flare in the run

#

above screenshots are from that run

faint jewel
#

Definitely worth F10ing. I see no reason why one of them (Trippy Shot or Trippy Flare) shouldn't appear, they both should be there as it is with other gods. I F10'd my missing Flares.

fleet knot
#

I will do it next morning. Though I've to see first, if I can reproduce it

molten merlin
#

Hey, did i need anything else than 8 heat for the useless trinket achievement?

#

i did an run rn with 8 heat and didn't get the achievment

faint jewel
#

You need to examine a covered object in the Courtyard

#

Bottom left corner of it to be exact

molten merlin
#

i will try, thanks

#

thanks, already got both of them, nice

atomic badge
#

I have Dusa's friendship to max but her keepsake doesn't have her face and the quote next to it, any hot fixes for it or should I F10 it?

#

I could be wrong but it might not be there cause I got her frienship to max before final release

stray elm
#

@atomic badge there's one last interaction with her that is gated by RNG, unfortunately--how long has it been since you got her to max?

atomic badge
#

uhm I dunno a while? I know that's not really a number but all I can really say for certainty is that I'm p sure it was not much before the final release and I play Hades kinda off and on, any info on the last interaction so I know if I hit it?

stray elm
#

iirc, it's the || bedroom scene with her ||

atomic badge
#

||where you ask her if she's been in Hades room or is there one where she's in your room? cause if there's one of her in your room yeah I don't think I saw that||

stray elm
#

|| your room, yeah ||

#

I don't think there are any pre-reqs from another character for it, though Tiank if you see this feel free to correct me

atomic badge
#

then yeah I must be missing that then thanks! I was afraid I locked myself out of it for playing in early access and my completionist brain makes me restart

stray elm
#

No worries ^.^ Best of luck! friendly

faint jewel
#

I don't think there are any pre-reqs from another character for it, though Tiank if you see this feel free to correct me
@stray elm Doesn't look like it, seems it's RNG related indeed.

stray elm
#

Danke! I should probably just unpack those files myself at some point xD

opal garden
#

Does anyone know the requirements for Nyx mirror alternatives? I'm 20 runs deep and I'm still not seeing it. Super frustrating

stray elm
#

@opal garden what platform are you on?

#

and can you send a screenshot of your Mirror?

long breach
#

Don't the mirror upgrades come from unlocking more options with the keys? Or maybe threw the contractor? I can't remember

stray elm
#

Different thing, they mean the alternate Talents

#

Purple vs Green

#

There should be a button on the left side to switch them

dawn relic
#

Is there a suggestion box group?.. where I could post a suggestion?

stray elm
#

@dawn relic there is currently not an active feedback channel, because the game is no longer in Early Access, though the Steam Discussion board is still somewhat active

dawn relic
#

k cool.. thanks

#

[thumbs up here.. awesome game.. I love it]

sterile rivet
#

Hi, I hope this is the right place for this. I'm playing Hades and loving it. I'm playing it on steam using a Nintendo Switch Controller. The face buttons aren't right even though I have Switch Controller Support. For example the game tells me to press B but what actually should be pressed is A. Any fixes for this to make the buttons match my controller? I think its using Xbox button layout by default even though Steam has it on using Nintendo Lay out and Switch Controller Support. Sorry if this is jumbled and has been asked a lot before couldn't find an answer in the discord search bar.

stray elm
#

heyo @sterile rivet ! Are you using Steam's Big Picture Mode?

sterile rivet
#

I'm not, should I? I just launch it normally and it says gamepad controls loaded

stray elm
#

I'd give BP a try, it tends to fix most compatibility issues. Just go into the settings when you open BP up and make sure the Switch Pro controller is turned on

sterile rivet
#

I'll give it a shot thanks

stray elm
#

Sure thing!

turbid nova
#

Hey Tech support! I am not sure where else to report this so I'm going to start here and hopefully you can help me - While playing Hades I found a minor text bug (Took a screenshot). Is there somewhere I can submit it for a future patch?

stray elm
#

@turbid nova here is fine! If you're on PC, you can also report them in-game with f10

The text font bug is something the devs have been trying to track down, so any reports are helpful!

turbid nova
#

oh cool - i'll remember the "F10" trick for anything else I come across - Do you want me to just paste my screenshot in this chat?

stray elm
#

that works, yup!

#

( f10 will pull up the bug report window, just for clarity)

turbid nova
stray elm
#

(you might need to alt+tab to find it)

turbid nova
#

👍

#

hope this is helpful - i've got about 100 hours into Hades and i'm still loving it. Thanks!

stray elm
#

💯

hardy flicker
#

So, I set a setting for hades to not be full screen a few days ago, and it caused the game screen to completely disappear. Attempts to reload the game have kept the setting and still do not allow me to view the game

Is my best bet to uninstall and reinstall?

#

I’m tired so if I don’t respond I’m asleep

stray elm
#

@hardy flicker can you try setting the launch option /FullScreen=false?

golden knoll
#

just here to check if anyone else's game full screen doesnt work the same as before after updating to Big Sur?

#

it now has black borders on each sides (top, bottom, left, right) where previously it fills up the whole screen

crude acorn
#

@golden knoll I don't have a Big Sur machine at the moment, that may have to wait for someone in the US time zones

#

@hardy flicker either try what @stray elm mentioned or delete all of the following lines from the Documents\Saved Games\Hades\Profile1.sjson: X =, Y =, WindowX =, WindowY =, WindowWidth=, WindowHeight=

Depending on which was the last slot you used to play, do that for Profile2.sjson, Profile3.sjson and/or Profile4.sjson.
If all else fails, delete Profile1/2/3/4.sjson file(s). This won't lose you any progress, just the settings (not controls either)

jaunty veldt
#

so i have a bit of a bug going where the Customer Loyalty prophecy refuses to exist for me
I only just today did my first Stubborn Defiance run and bought Touch of Styx from the shop, figuring that might be the last one I need. Nope. Prophecy's still not on my list. Not complete, not incomplete, not pending reward claim, just not there.
I can take and attach other screenshots upon request, or even upload my save data if you tell me how.

#

(i have over 100 runs and there seems to be no easy way of tracking mirror settings in the Permanent Record)

last kettle
#

Hi @jaunty veldt, are you on PC? If so, can you send an in-game bug report with F10?

jaunty veldt
#

should i worry about what screenshot i'm sending with it?

last kettle
#

Any screenshot is fine!

severe raven
#

Hello, sorry if this is not the right place. I have the hades game in Spanish, and the Epic Games client in Spanish too, why do I get the achievements of the game in English? I have seen other people who have them in Spanish, can I change the language of the achievements in some way? Thank you

stray elm
#

@severe raven hey! Could you report that with f10 ? ¿Puede reportarlo con f10 ?

#

Creo que deberían ser en Español / I think they should be in Spanish

No se lo suficiente de Epic Games para saber si usted puede cambiarla, yo podría buacarlo

last kettle
#

Hi @jaunty veldt, I looked into your save file. While I'm not sure why Customer Loyalty isn't showing up to begin with, I was able to get it to appear by purchasing one of the items still required. It looks like if you purchase either a Price of Midas or a Flame Wheel Release, the prophecy will show up on your list. Purchasing both will complete the prophecy. Hope this helps!

stray elm
#

@sonic sedge what's the track?

sonic sedge
#

oh wait it's a longer version of the track... uhh you know what, nevermind I should really listen to the whole thing

stray elm
#

XD no worries!

sonic sedge
#

House of Hades in-game starts somewhere in the middle of where the House of Hades track starts, didn't make the connection until now

stray elm
#

Though I certainly encourage you to enjoy all of the music :P

sonic sedge
#

but the leitmotif carries over with The Painful Way in a way that... yeah

wild hawk
#

I seem to have issues with unlocking affection for multiple different gods and characters. I've looked everything up and have done multiple runs with all conditions satisfied (completed prophecies, maxing affection with other characters, etc.) Should I submit a bug report for each character affection issue I have or just lump them all together?

stray elm
#

@wild hawk just one--submitting that (and including your discord tag) will let the devs check all of them and get back to you.

You could also run through them in text here if you want--there are some extra conditions for some that aren't well-represented on the wiki

wild hawk
#

I have it all typed up already so whichever you think works best 😄

stray elm
#

let's start here, and then whichever ones we don't figure out, send in that report, maybe?

wild hawk
#

Trying to unlock max affection for all characters and seem to have hit a wall. This is not the only one I have noticed, and will end up submitting bug reports for each

Have completed the War-God's Bloodlust prophecy and have met Ares at least 3 times in game since then and have not unlocked his final heart. I unlocked the prophecy and it auto completed the next run (late unlock).

For Aphrodite, I have max romanced both Dusa and Thanatos and she will not unlock her final heart. I would say it's been 4-5 runs at least since that has been fulfilled.

For Dionysus, I have gifted well over 30 ambrosia and have almost every character maxed affection and he still won't unlock his last heart. Easily met him in more than 5 runs with this completed.

I have had Magaera at max hearts for at least 30 completed runs and still have not had the dialogue option / bedroom meeting. This one I know is RNG based (dialogue option when you fight her) so I might just have to keep running.

All of this affection stuff was happening right around when I completed the epilogue of the story (Hades party).

stray elm
#

Have completed the War-God's Bloodlust prophecy and have met Ares at least 3 times in game since then and have not unlocked his final heart. I unlocked the prophecy and it auto completed the next run (late unlock).
This one is slightly RNG-gated, unfortunately, so I'd give it a couple more encounters

For Aphrodite, I have max romanced both Dusa and Thanatos and she will not unlock her final heart. I would say it's been 4-5 runs at least since that has been fulfilled.
That's on me, I forgot to update the wiki. You need all three

For Dionysus, I have gifted well over 30 ambrosia and have almost every character maxed affection and he still won't unlock his last heart. Easily met him in more than 5 runs with this completed.
Not sure about Dio's, so go ahead and report that

I have had Magaera at max hearts for at least 30 completed runs and still have not had the dialogue option / bedroom meeting. This one I know is RNG based (dialogue option when you fight her) so I might just have to keep running.
Yup, lots of RNG

wild hawk
#

Thank you very much for the help, I'll submit the Dio one!

stray elm
#

Sounds good!

sharp rampart
#

hi, i wanted to ask if test branch and normal versions do interact with eachother

stray elm
#

In what way?

sharp rampart
#

does one save file work on both versions

stray elm
#

yup!

sharp rampart
#

so i can play on test branch and try latest changes

#

and if i kill ||hades|| then it'll be saved and i will be able to continue on higher heat on normal version?

faint jewel
#

Aren't test branch and standard one the same now anyway? As it states in test branch announcements?

stray elm
#

yup

#

also, Tiank, for whatever reason gamepedia isn't letting me actually reach the edit page (stuck on loading), are you in a place to update Aphrodite's page?

sharp rampart
#

but it might change in the future right

faint jewel
#

Will try when I'm home, Swan

stray elm
#

potentially, yes, I'd keep an eye on #test-branch-updates . It won't be any significant gameplay changes though

#

Thanks!

sharp rampart
#

thanks!

stray elm
#

Sure thing ^.^

noble kraken
#

i have extreme measures on and i beat a run and didnt get champion of elysium achievement

#

ooooooooooh

#

you have to put more points in it, i only did it for 1.............got it

#

disregard

ancient zodiac
#

Hello, I just got my last standard Keepsake (the ones on the top, not the 6 bottom ones), and it didn't trigger the achievement Something From Everyone, is there something I can do to make it trigger now?

stray elm
#

@ancient zodiac you may need to go through another run, it might not happen right away

#

also--how many Keepsakes do you have?

ancient zodiac
#

24

#

not counting the bottom 6 special ones

stray elm
#

that would be why

#

|| there's a hidden 25th ||

ancient zodiac
#

oh, thank you then, did not know that

stray elm
#

Sure thing ^.^

plain sigil
#

Will the next update / patch for Switch be the one that also introduces cross-saves? I only encountered one bug (green waves not appearing in the final boss sometimes) and don't know if there have been any patches recently

sterile rivet
#

So I finally got around to testing out to see if my Controller issue was fixed in Steam's big picture mode and unfortunately it appears that big picture mode was not the solution. The buttons in the game do not match what they are mapped to still currently. For example the game tells me dash is the B button while the Dash is actually my Switch Pro controller's A button. I have it set to Nintendo Switch Controller Support and "Use Nintendo Button Layout" in the steam menu. Any tips to fix this issue? I'm led to believe the game is using the Xbox controller face button layout even while I'm on Switch Controller support on steam

stray elm
#

@plain sigil It should be pretty soon, and that bug specifically should be fixed in the upcoming update

#

@sterile rivet I can check real quick on my end as well, I'll let you know what I see

worn lion
#

Hello - I am having a serious problem progressing Thanatos's story (i.e. unlocking his favor). Please see my reddit post with full details here https://www.reddit.com/r/HadesTheGame/comments/jtt1y8/i_cant_unlock_thanatoss_favor_no_matter_what_i_do/ but bottom line is I think I have broken the coding and can't unlock his favor. Is there a way I can edit the config files to force his story to progress?

stray elm
#

Hey @worn lion ! If you're on PC, could you send in a bug report with f10, and include your discord tag? That will let one of the devs check your save file to see if you're missing any pre-reqs, or if it's just really bad RNG (or if something really is broken)

worn lion
#

Thanks @stray elm will do. Is the list of pre-reqs known anywhere / available online?

stray elm
worn lion
#

Okay thanks for the help!!

stray elm
#

Sure thing ^.^

#

(make sure to include details of what you're wondering about in the bug report!)

sterile rivet
#

Thanks for the response, unfortunately my settings appear to be the same as yours though yet the controls are still swapped. I'm having the same issue this reddit post is having

stray elm
#

alright, just a sec

#

interesting, getting the same thing on my end with the incorrect icons

#

alright, I just sent in a bug report on my end, feel like this wasn't the case a while back but not sure

#

I'll keep you updated if I learn anything more

sterile rivet
#

Thanks for the help

stray elm
#

sure thing!

open pagoda
#

Is there a way to refresh my boons for the next run, like if I dont like the boons I get, ill just "give up" but get the same ones next time

stray elm
#

other than dying, @open pagoda , no

#

"Give up" keeps your seed

#

though--

#

you can equip different god keepsakes to tweak it a bit

open pagoda
#

Ah, ok thanks

stray elm
#

sure thing ^.^

primal turtle
#

Hi there! I’m unable to get “Good Riddance” from the house contractor, although I’ve heard Orpheus sing it, and have maxed hearts with both him and Eurydice. I’ve googled around and it seems others are having this issue as well and I’m wondering if this will be patched? I have the switch version of the game (and I love it!!)

stray elm
#

Hey @primal turtle ! That's a known bug that should be fixed with the next Switch update!

primal turtle
#

Thank you so much for answering my question ☺️ it’s a beautiful song and I really admire the musicians (and all the staff for the game) 🥰

stray elm
#

Sure thing! And yeah, they've done a really good job with it friendly

narrow crest
#

So I was kinda doing this because I wanted to listen to something in a background, and I noticed that when you turn the SFX volume all the way down, there are still some sound fx that sound

stray elm
#

Huh--could you report that in-game, @narrow crest ? Especially if you can identify any specific SFX that keep playing

narrow crest
#

It seems to be echoes

#

Okay, I'll report in game

winged swan
#

when going from zag's room to skelly's place, the game seems to crash after saving but before loading on steam version? it''s happened twice now, is this a known issue or should i trouble shoot about it? all files validated successfully via steam, dunno how accurate that is

narrow crest
#

@stray elm done. I think an easy repro is just turn down music, turn off SFX, dash around inside the House of Hades.

stray elm
#

Thanks!

#

@winged swan could you elaborate a bit on the sequence of events? I don't quite follow, sorry

winged swan
#

uh so i go from the main house of hades area, go to zagreus' room, then try to go to the training area with skelly, and the game crashes while the screen's black and closes itself. upon restarting the game and starting that save file, the game starts with zagreus entering the training area where skelly is, with the data seemingly saved before the crash

stray elm
#

in terms of the data saving, that makes sense--entering and exiting rooms in the House triggers a save. Do you get a crash message/popup?

winged swan
#

i might've the first time? not the second, or if i did it closes when the game closes

stray elm
#

alright. could you follow the steps at the end of #h1-tech-fixes about sending in your log and system info? Hopefully the devs will be able to ID what's going on

limpid bridge
#

I don't know where to ask this but with Exagryph when i used the special and the moved while special is up in the air it will change location and use doing so multiple times in the air not sure if this was supposed to be a feature or is a glitch but i thought i should try and contact someone to let them know

narrow crest
#

are you sure it wasn't hitting a pillar?

stray elm
#

If you're near a wall @limpid bridge it may have bounced against it. If you think that's not the case, could you try to get a video or screenshot of it happening?

limpid bridge
#

no it was open space when fired

#

it was in the middle of the Elysium boss fight and it started to happen and i lost with one hit remaining

stray elm
#

What platform are you on?

narrow crest
#

Has anyone seen the little Fated prophecy marker next to a legendary boon? I feel like I've never seen that

stray elm
#

back when I was first getting those, I did, yeah

limpid bridge
#

@stray elm PC

stray elm
#

Alright--could you report that with f10 and describe what happened? And if it ever pops up again, try and hit f10 as it's bouncing, and/or get a video/screenshot and upload here

limpid bridge
#

ok i will

regal flume
#

Noticed that I could get unshakeable mettle with divine dash and flood shot, but the requirements in my codex do not list divine dash as a prereq for it. I compared my prereqs with a friend and noticed that his list is different. We're both playing on 1.36645. Screenshot is from my codex

stray elm
#

Hey @regal flume ! What platforms are you and you friend one?

regal flume
#

we're both on pc through steam

stray elm
#

could you both try verifying file integrity? And if that doesn't change anything, could you both report in-game with f10? I'm not certain what the correct pre-reqs should show up as/be

regal flume
#

Just verified the files and the codex doesn't seem to have changed. I'll submit an in-game report

stray elm
#

Thanks! friendly

regal flume
#

Thank you for your help!

stray elm
#

Sure thing ^.^

wheat grail
#

My friend is Red & Green Colourblind and is struggling with the poison effects in the sewers, as he is doesn't see the poison pools or the poisoned effect very well. we couldn't find any colourblind modes in various settings.

stray elm
#

Unfortunately, there isn't currently a colorblind mode, to my knowledge, sorry

#

@wheat grail

wheat grail
#

Okay.

sleek pasture
#

hello - i have my xbox series x controller connected to mac + steam. seems to work except i cant reload the rail by clicking the right joystick. any thoughts?

fiery arch
#

Hi. How can I change renderer to Vulkan for Steam?

faint jewel
#

@fiery arch it should come up as an option when you launch the game in steam (though the interface)

#

@sleek pasture You could try rebinding reload to a different button or open the game in Steam Big Picture which usually helps with controller issues.

fiery arch
#

Thx 🙂

radiant sentinel
#

Hi, since I installed spss on my computer, it seems like my save doesnt work anymore... it appears in game, but once i launch my save, a black screen appears
Do you know how i could solve this please ?

#

Thanks

crude acorn
#

can you press F10 while on the Profile screen?

radiant sentinel
#

it crashed and went black, bug reported opend

#

opened*

crude acorn
#

ah, okay, did you send the crash report?

radiant sentinel
#

i think i did without my mail though

obsidian wraith
#

guys I have a weirdness going on with the audio of the game, I dont see clearn instructions for fixes online. Trying to verify integrity now, hope that will fix

compact rampart
#

pc? Well standard stuff first, retoggle audio sliders, update drivers, if steam verify game files etc. reinstall.

obsidian wraith
#

i did the re install, i just finished verifying so amma see now

compact rampart
#

Only with Hades?

obsidian wraith
#

yeeeee

compact rampart
#

All the time, moments?

obsidian wraith
#

every time i shoot UHH the gun weapon

#

LMAO resetting the audio worked....

#

fdksdgfnmlsdkgsdmgldkf

#

Thank u

compact rampart
#

Was it with the special?

obsidian wraith
#

it was the auto, the reload and the dash

#

only those things

compact rampart
#

I wanna say I had some THUMP sound with the special long ago.

#

Maybe that was just beta sounds. ;p

obsidian wraith
#

haha maybe... ugh im so happy

shell herald
#

Hi there,
Little bug found on the PC version of Hades:
When having Aspect of Beowulf and taking Chaos's boon Grasp, if you "load" all cast ammo and then have the boon "evolve" (getting +1 cast ammo), the cast counter will refill, making possible to have (in my case) 7 cast ammo loaded in the shield despite having only 4 cast ammo. So it's very specific.
Didn't had the reflex to report with F10. Sorry ^^"

faint jewel
#

It happened to me once as well, reported it through F10, so hopefully devs will be able to fix it 😉 It's definitely connected to that Chaos' boon.

analog anvil
#

Hey i have a problem.. Epic Services are activate, cloud saving too.. But i have 2 save in the cloud. 1 is my main save, 2 is an other useless save. But i can't delete save number 2. Did you know how to do that ?

faint jewel
#

@analog anvil The only way to delete a save permanently is via the saved games folder

analog anvil
#

But it's not working @faint jewel i have already tried that many times..

#

or wait, i will try something new

faint jewel
#

It's in C:\Users[your user name here]\Documents\Saved Games\Hades\

#

Deleting it through the game only allows to overwrite the save slot

analog anvil
#

Oh ok !

#

I need to delete the entire folder ? Or juste profil2.sav and more ? @faint jewel

#

Because i try with profil2.sav and it's not working :/

#

and i have already done a copy of my folder 😄

faint jewel
#

Definitely not the whole folder, as you will loose your save game (all of them)

#

Try everything related to profile2 if save slot 2 is the one you want deleted

analog anvil
#

Yep it's slot 2. Ok i try

#

Not working ! But it's cloud saving @faint jewel , like both saves are in the cloud. Even if i delete the whole folder, thoses saves will come back

#

My game look like that. And i want to delete the little cloud on the 2nd save.

faint jewel
#

I was trying to delete it as well but it will automatically come back from the cloud as you're saying. I was pretty sure it was possible to delete a save before, so maybe recently it was changed or something... Are you on Epic?

analog anvil
#

Yup i'm on Epic.. I can try to text the support, i don't know..

faint jewel
#

let me try something

analog anvil
#

Okay 😄

faint jewel
#

I didn't succeed to delete it... I mean, I did once, but I couldn't reproduce it XD.

#

So it is a bit weird atm... Sorry...

analog anvil
#

No problem ! Thanks a lot ! Hope we could fin a fix in next weeks !

ripe pond
#

Hey 👋 Is anyone else experiencing a problem with voices in a dialogue where they start off really quiet and then get to normal volume quickly?

It happens not just at the beginning of the line, but every time they make a brief pause as well. For example in this dialogue, Orpheus is really quiet for the words "My friend", "Eyridice", "I, no" and every time he says just "I".
Hey! I finally was able to make a video of it, this time in a dialogue with Eurydice. Zagreus' voice is fine, but when Eurydice is making a pause and starts talking again, she starts off very quiet. Here it's not quite as prominent as other times, but still quite noticeable. Also attached the Saved game data, maybe that's helpful. 🤷‍♂️

Video: https://streamable.com/jjvv17

sick haven
#

Hello! I feel a bit silly, but wasn't sure how to fix this - I typically play on a mac with a switch pro controller. I updated to Big Sur two days ago, and now the controller no longer seems to be recognized in Hades. I have tried the fixes in the tech-fixes channel (changing the launch settings to have /UseNativeGaInput=true /UseNativeGaInputNoControllers=false, turning off rumble, launching from steam big picture mode) as well as uninstalling and re-installing Hades, as well as verifying the integrity of the game files, restarting (the game, steam, and my computer) multiple times, etc...Is there anything else I could try?

#

(Steam does continue to recognize the controller, and I am able to use it in big picture mode - just not in Hades itself).

steady willow
#

I am in a big distress here and I'm supposed to stream tonight and panicking my Hades game on my laptop isnt showing but I hear music and I dont know what to do

#

I tried closing it and booting it back up

#

@everyone anyone can help?

sick haven
#

Update to switch controller issue - I realized that the game will recognize input from the following: the right stick, and the screen shot key. The right stick movement is very jumpy. If I try to swap to using keyboard and mouse while the controller is connected, Zag will consistently try to run North and it looks like he is "fighting" the keyboard input. Overall very weird. (Also sorry Crimson, hope you find an answer soon!)

steady willow
#

Yeah I opened up another game from steam and it works fine

#

Hades is the only one having the issue

placid pulsar
#

I've found something very weird. whenever i fight Asterius and Thesius, whenever Asterius does his bull rush attack he always targets Thesius. It makes sense as he is slightly getting annoyed by Thesius's Boasting. Is this meant to happen? I'm confused.

crude acorn
#

@steady willow delete all of the following lines from the Documents\Saved Games\Hades\Profile1.sjson: X =, Y =, WindowX =, WindowY =, WindowWidth=, WindowHeight=
Depending on which was the last slot you used to play, do that for Profile2.sjson, Profile3.sjson and/or Profile4.sjson.
If all else fails, delete Profile1/2/3/4.sjson file(s). This won't lose you any progress, just the settings (not controls either)

faint jewel
#

@steady willow Are you using OBS to record by any chance?

crude acorn
#

@sick haven thanks for the report, it seems that unfortunately some players on Big Sur are experiencing issues, we will be looking into them

faint jewel
#

@sick haven Maybe try adjusting the Dead Zone in the in-game Settings. It's a long shot but maybe it could work, since the game recognizes some input...

#

@placid pulsar That is an additional attack that should start appearing after you completed the ||Asterius and Theseus friendship storyline. The attack should produce a shockwave once Asterius hits Theseus.||

vestal olive
#

i can't ALT-TAB the game anymore, i have to force it with CTRL-ALT-DEL. And then when i bring up the game again i get a black screen but the game is still running, if i do it again i can play just fine but it's really tedious. Seems to happen since the major windows update from a few days ago i dunno. The game used to handle ALT-TAB perfectly shadeeyeroll

placid pulsar
#

@faint jewel Thanks I didn't know that 🙂

faint jewel
#

@vestal olive Try using Windowed mode. You can select it in Display option in the Main Menu. It should allow you to Alt-Tab.

sick granite
#

Hi, I came across this while I was exploring the house : Cerberus is the featured house servant in Zagreus's voice line as well as on the wall, but the subtitle (French ones) is the one for when Thanatos is House servant... (I'm on the Switch version)

faint jewel
#

@ripe grail ^ Maybe that's something you can check and fix?

ripe grail
#

it's already fixed on pc

sick granite
#

Then it should come soon to the Switch version, I suppose

faint jewel
#

Yes

ripe grail
#

yeah the switch version's localization is like a month behind the pc version's

sick granite
#

Okay, thank you guys !

ripe grail
#

👍

crystal summit
#

Is there a condition for the Customer Loyalty Prophecy to appear on the fated list?

faint jewel
#

@crystal summit Looks like you need the following: ||HydraLite, Cyclops Jerky, Chimaera Jerky, Stygian Shard, Prometheus Stone,Yarn of Ariadne||

crystal summit
#

||To complete the prophecy or just to make it show up?||

faint jewel
#

To make it to show up

crystal summit
#

Huh, guess I shouldn't have ignored those things for the last 130 hours 😄

faint jewel
#

😉

wise jewel
#

Hi, my friend installed the game for the first time but can't hear it, but me who is watching her play via sharing screen on discord can hear it perfectly, anyone knows about that problem?

faint jewel
#

Maybe she should try this:

If you are experiencing issues with the game audio, please first make sure your audio drivers are updated:

· Open Windows Device Manager
· Open the Audio Inputs and Outputs list of devices
· Right-click on your audio device and choose "Update Driver"

If sound effects are cut-off or "staticky", check the in-game settings menu and try adjusting any lowered volume sliders back to maximum, and control game volume with your system’s volume settings instead.

If you’re using a controller, make sure it’s disabled as a sound device.

wise jewel
#

It was the controller, thanks so much

split meteor
#

Bonjour tout le monde ! 🙂 Désolé pour mon anglais je suis francais ^^ J'ai un petit bug, je suis a fond en coeur avec Dusa et impossible d'avoir le 'lien forgé", avez vous une solution ? ^^

#

Hello everyone ! 🙂 Sorry for my English, I'm French ^^ I have a little bug, I'm completely in my heart with Dusa and can't get the 'forged link', do you have a solution? ^^

ripe grail
#

at some point she'll ask you if you want to talk to her in your room, that's when your bond with her will be forged

stray elm
#

@Joseph.#7694 as far as I can tell, Epic does not have a way to manually delete a save file from the cloud. As long as having that second save isn't an issue, personally I wouldn't worry about it.

Welp, guess they left xD

#

@ripe pond I noticed in that video, the music was off—do their voices seem to fade in and out in the same way with music on?

dark ravine
#

Hi there, the game is gorgeous. Sometimes, on my MacBook air, it freezes, and gets really boring in the middle of a battle. Thx for this incredible game.

stray elm
#

Hey @dark ravine ! Are you getting short freezes that resume after a few seconds, or longer freezes that force you to exit the game?

dark ravine
#

It resumes. Game is still running

#

I have to press pause asap not to be hit

#

Is this a recurring issue? Or am I alone?

stray elm
#

There are some things listed in #h1-tech-fixes that might help, I'd start there

#

It's known, but there are things that should help

dark ravine
#

Thx

stray elm
#

Sure thing ^.^ Let me know if none of those work, there might be some other things to try

frosty tiger
#

Hello, Hades was working fine just yesterday, but now it crashes even before getting to the title screen. Can anyone help me?

sick haven
#

@faint jewel & @crude acorn Thank you for the suggestion - I can confirm that that did not fix the issue, but it was worth trying! Please let me know if you end up needing more system info in the future, and I can send the reports listed in the tech-fixes channel to the email listed.

I can also confirm that it looks like it's just the switch pro controller on my system that isn't working - I plugged in a dual shock 4 and that worked just fine.

#

Thank you again for your help!

stray elm
#

(whoops, missed part of your message, sorry badger)

#

@sick haven , could you try the launch options /PS4Gamepad=false and /AllowControlHotSwap=true ? Not certain that those will do anything, but could be worth a try

sick haven
#

Should I clear out the other launch options (/UseNativeGaInput=true /UseNativeGaInputNoControllers=false)? Or have all four?

stray elm
#

could try both ways, though I don't think the first two would interfere with the second two

sick haven
#

super interesting -

stray elm
#

oh?

sick haven
#

so with the previous two options on along with the two new ones, it didn't work. With just the options /PS4Gamepad=false and /AllowControlHotSwap=true on, it works as long as I have the steam controller preference one for PS4 controller configuration on.

#

but the buttons are obviously ps4 layout and not swapped

#

if I turn the switch pro configuration on, it stops working again

stray elm
#

are they PS layout, or xbox layout? (as in, shapes or letters)

sick haven
#

Let me check

#

letters

stray elm
#

ah-ha!

#

I have no idea why that fixed it, mind you

#

but the icons being swapped from switch pro layout is a known problem with the switch pro in general

#

I have the same problem on my PC

#

out of curiosity--

sick haven
#

Ah, yes - sorry, I meant for the "confirm/cancel" buttons

stray elm
#

could you try without /AllowControlHotSwap=true?

sick haven
#

Yes! I can try that

stray elm
#

(as in, A/B and X/Y are swapped?)

sick haven
#

Yes - I always had the issue before of needing to change those buttons in the hades menu for attack/dash etc, but could still use the A button to confirm and B to cancel on the switch pro before

#

but now they are like the PS4, where the bottom button (B, or X on the ps4) is confirm, and the right button (A, or circle) cancels

stray elm
#

and what icons are showing up in-game?

sick haven
#

In game, it is letters

#

And I took out /AllowControlHotSwap=true, and it still works :)

stray elm
#

sweet!

#

@crude acorn to condense that down--setting /PS4Gamepad=false, turning off Switch Pro Config Support, and turning on PS Config Support somehow fixed it

sick haven
#

(with the exception of the confirm/cancel buttons being switched from how it usually is on the switch pro controller).

#

@stray elm Thank you so much

#

I am really glad I can play with my preferred controller again!

stray elm
#

Sure thing! Happy to help friendly

rapid ridge
#

Im in a run and each room clear i get a notification that it wont save and i cant figure it out

stray elm
#

@rapid ridge there are some steps in #h1-tech-fixes for that, have you checked there?

rapid ridge
#

i am not very tech savvy and im having no luck...

stray elm
#

alright--do you have anything like Google Cloud or OneDrive that backs up your files to the cloud?

#

and have you just started the game, or have you been playing before today?

rapid ridge
#

i have onedrive. no ive played many times and this is the first time theres been a saving issue

stray elm
#

Steam or PC?

rapid ridge
#

um... both?

stray elm
#

oh

#

(sorry, tired)

#

xD

#

I meant to say Steam or Epic, but that answered my question >.<

rapid ridge
#

hahaha

stray elm
#

Could you try this:

On Steam:
· Right-click on Hades in your Steam Library
· Select 'Properties...'
· Press the button that says 'Set Launch Options...'
· Enter the following: /SaveToTempAndMove=true

rapid ridge
#

didnt work

stray elm
#

Alright--could you try these steps? (You don't need to change Pictures, just Documents)

#

actually--

#

before that

#

if you go to Documents/Saved Games/Hades and right click on one of the files, then select Properties, is Read Only checked?

rapid ridge
#

i already changed the read only

stray elm
#

if you check again, does it still say that?

rapid ridge
#

my onedrive isnt signed in and i dont think it usually is so i dont think that would need to be changed? and it also doesnt have all those 5 tabs only setting,account and about

stray elm
#

if you're not using OneDrive actively, then that wouldn't be it, so don't worry about that

rapid ridge
#

it does keep putting the read only back on

rapid ridge
#

that last step says on or off

#

so on?

stray elm
#

you want to change Controlled Folder Access to off

rapid ridge
#

nothin

stray elm
#

do you have active antivirus, like McAfee Antivirus Software or BitDefender?

rapid ridge
#

i would assume so. is there a way for me to check?

stray elm
#

if you open the start menu and start typing "antivirus" they might show up?

rapid ridge
#

i finished my run and i entered the room where skelly isnt and didnt get the message so i think the issue may be fixed?

stray elm
#

it might only pop up during a run, when the game autosaves to the temp save file (as opposed to saving to the main save file)

rapid ridge
#

thanks alot for your time and help 🙂

stray elm
#

sure thing!

steady willow
#

@crude acorn I'll remember that in case it happens again thank you! <3

#

@steady willow Are you using OBS to record by any chance?
@faint jewel
Yeah, I managed to resolve it while OBS was closed though.
Fiddled on the resolution settings, and BOOM it was back to window mode like I wanted it to be. That whole ordeal WAS SO WEIRD.

faint jewel
#

@steady willow I found out that if I want to record Hades with OBS I need to have OBS opened first and then launch Hades, and OBS will then detect Hades. Sometimes I need to fiddle with Window Capture Mode in OBS (change it from Hades to something else and then back again). I'm glad it worked for you in the end! 🙂

stray elm
#

OBS opened first and then Hades
took me way too long to figure that out...

toxic venture
#

(PC)

When I press "give up" it kicks me to the main menu
Is it suppose to be like that or is it suppose to kick me back to main hall in the game?

stray elm
#

that's intended, yes

#

it reloads you to before your run started

#

and the easiest way to do that is to just send you back to the main menu, since you don't keep any of your resources anyway

toxic venture
#

My friend who is switch user said it sends them to the main hall instead of the game menu so I was a little confused

#

thank u

stray elm
#

Sure thing! I didn't know that about the Switch, interesting

still abyss
#

Hi! I'm on Windows 10 and I play on GOG Galaxy (I bought Hades on Epic Game Store)

#

My save data is corrupted and I've already tried the solutions from Supergiant (in Saved Games/Hades w/ Profile1.sav...)

stray elm
#

what kind of corrupted is it?

still abyss
stray elm
#

alright--

#

did you try with just the _temp save, or also the .bak saves?

still abyss
#

Yes

stray elm
#

do you know what caused the corruption?

still abyss
#

Not at all

stray elm
#

alright. You could try deleting Profile1.sjson? But there's unfortunately not a ton that I know of for recovering corrupted save data. Have you submitted any bug reports recently?

still abyss
#

I'll try

#

And I've never had any bug so...

stray elm
#

fair enough xD

still abyss
#

It still doesn't work....

stray elm
#

drat. I'm not sure then, sorry. One of the devs might have an idea when they wake up in the morning, but I can't make any promises there

#

You could get a save from someone else to make up for you progress, though--how far in were you?

still abyss
#

I've been playing for about 50 hours. I've simp every but Patrocles until the lock (but I've full simp Zeus and Charon and Hades) ; I've unlocked the aspect except the secret aspect of Sword, Gun and Fists.

stray elm
#

Alright--when you start up the game, are you able to hit f10 to pull up the bug report window?

still abyss
#

Yep

stray elm
#

could you send that in, and include your discord tag?

still abyss
#

ok

#

Thanks

stray elm
#

sure thing--if you do end up wanted to get a save from someone else, you could ask around here or on another forum. If you're not worried about progression, you could grab one from the speedrunning website

gray knot
#

Hi there, is there any way to get my Borders back? The Ultrawide side Borders (Art Borders) are gone.. and no setting (or startargument) brings them back. 😦 i'll try to locate all the Hades Files on my PC and try it again.. but i'm out of Ideas.

stray elm
#

@gray knot what have you tried so far for launch options?

gray knot
#

/UseSideBarArt=false

#

/UseSideBarArt=true

#

i mean there are no black borders instead.. they are completly gone. the image is streched all over my Monitor 😆

stray elm
#

Alright

#

Could you try /AttemptHighDPI=true?

#

You can also try /x= /y=, with your desired resolution

gray knot
#

Have to reinstall the whole game. just a second

stray elm
#

Aight

gray knot
#

/AttemptHighDPI=true makes no change to me

stray elm
#

If you look in the in-game settings, does your resolution show up?

gray knot
#

got it

#

/UseSideBarArt=true /AttemptHighDPI=true /x=3440 /y=1440

#

dose the trick

stray elm
#

Out of curiosity--

#

What happens if you remove the first two?

gray knot
#

the borders are black

#

tryed that first

#

now the art bars are back 🙂

stray elm
#

Sounds good! Glad we got it to work zagluv

gray knot
#

For Information: 21:9 MSI MAG341CQ @ 3440x1440 Win10 64bit Professional (if the problem goes around)

#

Tahnk you :9 have a nice day

stray elm
#

Sure thing! And you too friendly

gray knot
#

/UseSideBarArt=true /x=3440 /y=1440 works too with slightly better fps.

calm shell
#

Hello, i've got some problem happening after trying to start up the game at around the 40% loading mark. It always happens after switching the pc off, and then getting on again. I always launch the game in administrator, and it works fine until pc reset. I have a mod loaded through the hades mod importer, but since there were no updates i know off, i don't suspect that's the problem. Tried everything suggested in the crash report and tech fix section, but nothing seems to work

#

Additionally, the crash report isn't always the same, and sometimes the crash report doesn't appear at all, and the game continues to load, altho increasingly slowly, and it eventually stops to a halt, and only task manager can close it, seems weird

sharp narwhal
#

If/when it's creating a crash report, you can submit that with your Discord tag (Niko#0027) in the contact info section of the report and we can take a look!

calm shell
#

Done

sharp narwhal
#

Alright, I'm not too sure, but I'll hold onto it and ask an engineer when my coworkers are online!