#h1-discussion
1 messages · Page 632 of 1
Who is being nasty? Just people annoyed and disappointed in Supergiant.
Rightfully so.
@rotund finch that's a fine thought to have except they literally said earlier today they weren't raising the price without giving notice
I mean a lot of people who I presume joined this server just for this, who talk about law they dont seem to know are making what amounts to bad faith argument
@rotund finch : https://twitter.com/SupergiantGames/status/1129055307169116160
@BubbaSquare That's a possibility but we have to see how the rest of Early Access pans out before we decide for sure. We would announce something like that well in advance if it happened.
Some people joined to make their disappointment known. Nothing wrong with that.
It's not a bad faith argument
we need them to respond though
Never
that's the issue
Never until now
No, thats the price it is and will be now
That is the raised base price
The price isnt "false"
Raised with no warning
in fact raised after implying they wouldn't raise it for a bit lmao
Yeah, we still don't have an explanation for that.
Moorgan that's a copy pasted message that doesn't help imo
That pin does not explain why they lied.
There is a reason the law people cite
Specifically gives an example
That makes the bargain not a bargain
People were never paying 24.99
Its not just for fun
They inflated it by saying the sale is whatever off
@vestal lodge that pin does not answer why the official twitter account reassured me that i would be notified before a price change
@vestal lodge Okay, so is your straight answer this: The proper sale price is 15 dollars discounted from 20, and the 25 dollar base price is a mistake and not something you will be implementing during the sale?
When it was never that much to start
Why are you picking this hill to die on? Even if it isn't illegal, which I'm not personally sure it is or isn't, it's still a very scummy thing to do.
Let me perhaps put this as simple as possible
Because if it's 15 discounted from 25 that's still.....
At its core, the FTC regulation makes sure that people dont beleive they are getting a bargain when they arent
Currently, with the sale, they are
Ive already explained in more detail why the law doesnt apply
But the crux is that that is why the law doesnt apply
ignore the law
They say it's a discount FROM 24.99
even if it is perfectly legal, it's a terrible look for them
But it was never that much before
Not once
And they said they'd tell people if they'd raise it
And didnt
That has no bearing on the law
THAT'S THE EXACT MEANING OF THAT LAW
Yeah, the price notification thing doesn't have any affect on the law
Oh of course
Ive explained multiple times now, in both as much and little detail as I could
But to perhaps summarize it best why it doesnt apply
I'm talking about saying 'It used to be 24.99!!'
It would make bugs a serious problem
Theyre not saying "it used to be 24.99" though
Theyre saying "it is 24.99 from now on"
So this sale isn't off that price
This conversation is mind numbing.
And the sale is from the new price
It's off a much lower price
Hey, guys, I think it's pretty clear no one is going to agree on whether this is legal or not, so I think we can table this particular discussion? There are other concerns beyond legality
I mean hell, that would mean that Riot wouldve had to honour all sales forever from that one time a skin was pushed to live mistakenly with half its intended price
no, they are saying its discounted from 24.99, a price it was never actually sold at
Note: They didnt, they changed it, noone got sued
ergo, illegal
the price increase here isn't a bug
Not that the law isnt clear about it
Doesnt matter for the law
Bug or not, if the law worked the way you wanted it to, theyd have to honour it
I mean, they could just be ignorant to the law and their lawyers would probably like to have a conversation about it.
it is how the law works
Companies make mistakes.
If that were the case
People wouldve sued them
Noone did, because lawyers know that it still aint how it works
no, because people don't always care enough to sue, simple as that
Regardless, its clear people dont want to accept that the law (seriously Im starting to sound like Dredd here) doesnt work the way they want it to
So this has become entirely pointless
it does, however, and you provided no actual legal argument otherwise
i'd love to see proper sources
Either way, the damage is done in my opinion. I am only going to see the price for it being 10 usd or less and not considering it until then
The fact it may or may not be illegal doesn't even really matter, jeezus. It's the morality of what they did that's in question. This conversation is a huge waste of time as none of us (I presume) are lawyers.
The point, UNO, is that even if the law does not cover this; it should. Consumer Protection laws exist for a reason, and it's to stop things like this.
The price increase breaks FTC guidelines. https://www.law.cornell.edu/cfr/text/16/233.1
Honestly, even if it's legal, it's a bad look. Like, it looks really super scummy to raise the price on a game hours after confirming to your FANS that you wouldn't do that and also helping other FANS get in on the same discounted price you state was in error.
Yes, it is EA levels of scummy.
To stop things like .... you getting a 25% discount?
legit wouldn't even expect this from EA
What are you even talking about Uno?
to stop things like increasing a game's base price midsale, yes, that should be absolutely stopped
regardless of legality, I'm viewing this as a pure bait and switch and it leaves a sour taste in my mouth
Exactly
@fiery pebble ignoring everyone talking about how it is not good business practice to mislead your customers
Ok since the legality isnt getting through, lets ask the real question here
the fact that they even removed their own discount makes it extra scummy too
What exactly is the problem
And is also illegal on the UK
...............
This seems all sorts of fucky from both epic for apparently not letting devs/pubs know the full extent of this sale and then from supergiant for their knee jerk reaction to permanently raise their game’s price. Just fucky all around
oh my god
Its still on sale, youre still getting it for less than it is
Read this and come back to us.
you really haven't been listening to anything we've been saying
Was
Uno, lemme DM you this image since I can't post images in here
Hades had a 10% discount when the sale began, before EGS own discount of 10$
they removed this 10% discount entirely
That's such a terrible way to look at it, UNO
only EGS is discounting anything now
The point is changing the price of your game to make it more expensive to raise the price they are getting from a sale is bad. It feels bad as a consumer. It felt bad that I had it in my cart for $6.99, logged into PayPal, and it was $14.99
^^
also they promised like 9 hours ago that they wouldn't raise the price without annoucing well in advance...
After waiting to go home from work and get it
I still love Supergiant, I still want to support them, but it feels bad.
@hallow grove I wanted to get it right after I finished my exam tomorrow but I think I'll save that money for a different game
they said during the sale though that the $7 price was a mistake right? hours ago? at least from what i saw earlier today?
They did
Ignore the discount that dropped it to 7 dollars, they say it was a mistake.
Ignore the legal situation because I hate this convo and we are getting nowhere.
The fact remains that the base price has been bumped up from 20 to 25, with no warning, right after they said they would warn for any price increase. And in the middle of a sale, to boot.
No, they said it to me on Twitter when I asked them why it wasn't $6.99 when they changed the price
I've bought their games at full price before but this sale seemed like a good deal and I had honestly not heard much of Hades before. But now I'm just left with some resentment towards the company.
WIth no desire to buy their games again unless they make this right.
If the bumping of the price without warning is your issue
And you dont believe that this is just miscommunication, fine
Thats a fair point
It's not
Uno, there's no discussion to be had here about "legality", it's about treating your customer right
It simply can not be
Its not even remotely worth the theatralics
@iamo this is what I am upset about https://twitter.com/SupergiantGames/status/1129055307169116160
@BubbaSquare That's a possibility but we have to see how the rest of Early Access pans out before we decide for sure. We would announce something like that well in advance if it happened.
@whole current that's my exact feeling right now. I was buying all their games but this is the last I consider them
After they bumped the price
See, the only way this could be miscommunication is if they actually never intended to give us advanced notice on increasing the base price, but accidentally said they would which would be super scummy
The issue is that the way and when they increased the price is illegal
Its a sale compared to the normal price
OK so Uno, I'm going to sell you this apple for $10, and since there's a sale today, you get it for half off, so that's $5. But wait, we just increased the price to $12, so hand me another buck please or you can't have your apple
Let me simplify this for everyone.
You're a salesperson. You want to sell a can of coke.
The can of coke is usually $1.50 - but you're selling it for $1. A 25% discount.
You notice this isn't making it sell.
You decide to lie.
You say the can of coke was originally $100. A price it was never sold for. That means the discount is now 99% to anyone looking at the sale.
You are a bad person.
Ignoring hyperbolics, youre also not giving a good representation with your argument
Holy moly
oh my god
A better way would be you say that a can is now 2$, but youre willing to reduce it to 75 cents for 3 months
@fiery pebble The issue is they offer 1 price, say they'll notify well ahead of time if they decide to change the price, then mark it up with no warning
not a good look at all
But to get the question in
Honestly, I will give Supergiant the benefit of the doubt and say the person on social media made a mistake. But he/she represents their brand, and upholds their reputation. Honor the word of the person you choose to represent your company online.
I am now convinced I am arguing with a coconut. Goodbye.
Didn't they.... just up the amount of content in their game? It would have been better if they notified that they'd be increasing the price of their game, along with this increased amount of content, before the release of said content.
It isn't complaining to call out bad business practices, dude
it's not effectively the same thing jesus freakin christr
Are you anti-union as well? I bet 100% you are
Then say what the difference is
oh my god NO. No one would have complained if after the sale the price goes up to 25
what's better, a few hours or a few days to take advantage of the deal
Im a bloody leftist in germany
I hate the idea of people thinking the person on their social media made a mistake
Me being anti-union would be news to me
You are nowhere close to as left as you think you are if this is how you are arguing
Right, noone wouldve
If they made a mistake it'd mean supergiant never intended to let it be known when price increases were coming
@hallow grove Not a mod or anything but please don't bring personal attacks in I really want to have a productive convo here
So, why the argument now? In particular, in bad faith, or with a lack of understanding for the law
@warm hornet Fair enouigh
Thanks
I am having the argument because I am a consumer
Tell me, why was the price increased to higher than it was before the sale started?
@fiery pebble Yes, UNO. All these people are arguing in bad faith.🙄
Look, uno, there's a long history of game companies (and salespeople of all sorts tbh) hiking prices during a sale to trick people into thinking they're getting a much better deal than they really are.
I am buying their game, or trying to. Again. It feels bad, as a consumer, to have an item on sale go from a sale price to a higher price MID-PURCHASE, then to be told "this is actually the real price now."
And that is a fair thing to complain about, but this is quite clearly not that situation
....
No
good lord
It was $19.99 aaaaaall the way up until just after midnight GMT
It quite clearly is exactly the situation, as evidenced by them saying TODAY they would notify people WELL IN ADVANCE if they change the base price
@fiery pebble if they had raised the price after the sale I would not be mad at all
Right, its the same thing, yet its a different reaction
...
It's... It's not the same thing at all
It's absurd to me that you don't understand this
Ok, lets break it down
It went on sale at the price of $19.99, but then during the same sale it went to $24.99
You can't DO THAT
The way I see it: They increased the price of their game because it has additional content. They put it on sale because it would give people a chance to still buy the game at the lower price. However, the idea of a 'sale' feels misleading to the public, resulting in this tumultuous chat.
You can, for one, but more importantly, unless I missed something, the only price other than the one it is right now
Uno
Is the 7$ one they stated was a mistake
Uno, you can't just say you can
I mean, legally you can
Don't forget that they ensured they would let us all know that they would communicate well in advance that they would raise the price
It is CLEARLY STATED
I really want to hear how you can possibly argue that changing the price after a sale is the same as changing it mid sale
Multiple countries have laws against this
@vital belfry They specifically said they would give us a heads up if they were going to raise the price. What you said still doesn't address that they lied.
Simple
Pretty sure steam got sued over that which is why they disallow price changing during promotions now, so I'm gonna say it's definitely not gray at the very least
The price it is on sale is the exact same
Nope
Steam was sued in Australia over refund-related things
Specifically misrepresenting Australian customers rights to a refund
The same as what
steam definitely doesn't allow price changing during promotions. You don't think there might be a legal reason for that?
UNO you've already been linked the steam policy explaining that they are not allowed to do exactly what Supergiant is doing
The same as it was without the price change
What Steam does is up to them
Their policy is not legal code
For that matter, they have a blanket statement
that policy is based on legal code
One that specifically ensures that the possible situation where it would be against the law doesnt arise
@whole current when did they say that? The only thing I have is the thing in announcement saying "We'll strive to provide plenty of advance notice if that happens."
In what universe does Steam come up with a policy that prevents them from making money if not because of legal basis?
Well, some laws
Blanket policy because they dont have the manpower to monitor everything to deal with it immideatly
So um. I just joined the server. Um...What's going on?
Absurd
hey so the miscommunication here could be that they meant that the price was changing after the sale and the announcement was supposed to be a heads up? cause its price hasn't changed in the Epic store other the the mistake with the $7 price and it wont go up to $25 till after the sale? wouldn't that solve a lot of this argument here?
@next coral I'm so sorry
@vital belfry https://twitter.com/SupergiantGames/status/1129055307169116160 I mean...it's fairly clear.
@BubbaSquare That's a possibility but we have to see how the rest of Early Access pans out before we decide for sure. We would announce something like that well in advance if it happened.
I'm just going to wait until it's done and then I'll get it on Steam
For what @warm hornet ?
It probably won't be on Switch, though
We're having a kind of heated argument about the recent price hike during the epic sale
the price is already up, thats the issue
Basically, Iamo712
its not though really cause the price is still $15 right?
@rotund finch they raised the price during the sale that is the issue
Its not up, correct
@next coral misunderstandings and miscommunications with various agreements / disagreements.
Oh. Well thank you for the warm welcome even in this
With no warning, after giving their word that they would.
if you say they did not raise the price during the sale, you are incorrect
It was $7 earlier today, then the dev realized that was too low and they raised the sale price to $15. Even though they said they wouldn’t.
No, the 7$ thing was a mistake
the $7 was an error though so after that was fixed the price never changed
lol uno they literally fixed the price so people could get it for $7
Well, it's about the listed base price, too. If they'd kept the 20 dollar base price it would have been discounted to 10.
and the $25 price wont go into effect till after the sale, so thats not effecting it right?
the price changed
They specifically adjusted the price for people to get it for $7, it was the intended price
They upped the price during the sale
the price is effectively in effect
That's the problem
the price has been upped
@fiery pebble https://i.imgur.com/zys0s8a.png
@whole current Oof. Yeah. That's a bad look, for sure. It's the lack of communication in advance that's the problem here. Hopefully SGG responds! Sounds like a big miscommunication on their end, for these things to happen back to back in such a short time. An even bigger Oof, for sure.
this is what happened
The price change is in effect, yeah
@rotund finch it's $15 now because they raised the price to $25
Yes, and quickly afterwards they pointed out that that was a mistake
I searched on the internet for 10 minutes before I asked them on Twitter why the price went up
Everyone who's upset/frustrated about the tweet saying they wouldn't raise the price, please backread in the #supergiant-games channel. Y'all are misunderstanding what was tweeted.
wasnt it $15 though between the $7 mistake and the announcement of the $25 price increase?
it was a mistake when they told us they would give us heads up about changing the price....is that really what you're fighting for?
3 hours afterwards, right
that's terrible
Yes, it is us, the consumers that are misunderstanding. Not Supergiant messing up time after time. /s
Not very quickly
So pretty much my understanding is that they developed the game further. Increased the price permanently. And the sale just happened at the same time?
right
But also makes it clear that this is more than likely miscommunication
honestly I’m starting to wonder whether or not the game devs/publishers on EGS even knew there was going to be a sale, considering there's been a few games delisted from it
@next coral they did so after promising fans they would tell them "well in advance"
Look on the "they promised us they would tell when they change their price" part
missing the fact that they implied no price increase, said they would give heads up and then increased the price anyway
I have no comment
For the last time, the tweet was about the price of the game after it is finished. You are all misunderstanding what was tweeted and drawing false conclusions.
nah
Was it?
Well If it's two companies couldn't it be a miscommunication about when everything was happening @obsidian shale ?
@next coral Somebody asked if the final price of the game would go up after its release following Early Access. They said they weren't sure yet - people have been interpreting that tweet as being a lie about the price raising during early access.
Have a good day @warm hornet !
Well, this was a massive waste of time
Thanks mate, and welcome to the server
Anyone have the list of things planned for this year? I can't look in game right now and I'm curious.
Just to make it perfectly clear, the initial $7 price was an error:
The lower price point at the start of the sale was in error. We apologize for any confusion this caused. To customers who picked up the game at a reduced price, thank you for your support, and we hope you enjoy the game!
It's usually much quieter than this ^^;
there are timestamps on the tweets, and we know what time the game went on sale, when they helped customers get the price down to $7, and when they said that they wouldn't raise the price
Cowdex
Yeah a lot of people came to the server just for this
@minor pecan doesn't understand the frustration
They adjusted the price of the game for people to get it for $7. You absolutely do not do that to a price in error.
I can't believe some of you are defending the idea of not giving any heads up for price increases. I can't think of another dev that has done that
@oblique dust The roadmap? I think there may be a text version on the wiki!
The frustration over not getting the mistaken 7$ price?
Either way this is a huge mess and the majority of the blames lies within Supergiant and their poor handling of the situation/communication.
there are multiple points of confusion here, so clarifying the obvious one.
This seems all sorts of fucky from both epic for apparently not letting devs/pubs know the full extent of this sale and then from supergiant for their knee jerk reaction to permanently raise their game’s price. Just fucky all around
Wow this really is the same situation as League way back
Well, last year isnt way back, I guess
Shrug
@obsidian shale I've read this the past n times it was posted.
This is exactly like Randy Pitchford saying they'd still have heads and skins, and then stating in the same statement they'd have no micro transactions. People miscommunicated that and went wild with it, stating that they lied. Seems like a perfect storm for SGG, but this really doesn't affect how I see the company. Hope everyone doesn't get too upset about this!
welp I wish the team the best of success but I'm definitely soured on the game now
@vital belfry Hey, you're allowed to have your opinion. Lots of us just feel misled.
In fact, thats what its all about, isnt it
Not the fact that its "anti-consumer" or something
Its that they didnt get to profit from the mistake as well
Yikes dude
Yeah, and that troubles me, too Drogo. Your opinions are valid!
Thanks for the explanation! I can see that can be confusing. @olive jungle
Changing a price mid sale is absolutely anti consumer
nah, I got the game at the discounted price and I'm still very pissed at this situation
They changed a price that doesnt affect you
@next coral No problem, friend.
A price you could never buy it at, and that has no impact to the one you can for another
month?
Yeah dude, that is literally it. I wanted to get the game. I was going to buy the game. I saw that the developer was standing by their sale price for the game. I got home and they raised the price 2x.
What principle?
@thorn plover I'm curious what you mean?
@obsidian shale Yeah, same. Their social media really misled a lot of us.
about it being the principle behind it?
Again, what principle
7$ being a mistake does not explain the MSRP price increase
Yes?
not giving any heads up on a price increase in the middle of sale?
so im not sure why you're even trying to bring that up
or not giving any heads up on a price increase in general
the principle that the developer was standing by their sale of the game, and that they weren't intentionally misleading customers (they are)
Oh. I think it might be a miss communication between the two companies?
The price they changed is the price it will be in 1 month
Until then, it has no impact
it does have an impact
Consider that your "headsup"
but it does though, what are you talking about
it's the new price right now
That was a mistake
If they didnt raise the price
And instead just reapplied their sale
It would cost 15$
Same exact amount as it does right now
wtf you're completely ignoring Epic's part in this
supergiant isn't even doing the sale
14.99$, but thats splitting hairs
SGG had their own sale originally
Supergiant is MAKING MONEY off of the sale
One that put Hades to 14.99$
So pretty much Epic messed up?
the game was $19.99, they raised it to $25
It made the Epic discount not apply
it should be $10, it's now $15
Epic didn't mess up
@hallow grove Do they not normally?
just a heads up, it's now down to $20 USD
They mistakenly took off that discount
@next coral My money is on that, yes
@next coral Not when they put a sale on their game, no. Epic is footing the profit loss of this sale, so supergiant is makign money.
instead they raised the price to price gouge
It's $20 now, and is $10 with the sale
10$ was never the case, and never intended
how? it should have been $10 at $20 base
Again
and it looks like they changed it to that
Wtf why is it $10 now?
The sale it had originally
There it is
Literally this second proven wrong
Dang how does that feel uno?
ahahah love it
Okay? So it looks like they are trying to solve the problem?
Proven wrong about what, exactly?
That's good right?
Yes!
That they are giving in to backlash?
It is good they changed it to $10. I will buy it at $10.
The point is that it never was 10$, and and no point wouldve been
Lol
more like they're backpeddaling on their initial very stupid and scummy decision
When was the game $10?
Not Backlash. I think they worked with Epic.
It never was
I bought it like day 1 and it wasn't that cheap lol
To set the timeline
It would have been at the initial price of $19.99 with the $10 discount
It was 14.99$ at the start of the sale
UNo
EGS is giving a 10$ discount which they are footing the bill for
$20/2 = $10
Then it was 7$ for a second
Then it was 14.99$ again
Now its 10$, but before this point it wouldnt have been
how...?
$10 off of $20 is $10.......
$20(base price) - $10(EGS discount) = $10
It was at 14.99$
????????????????????
@fiery pebble it's pretty hilarious how you don't understand that the issue is raising the base price of the game NOT the sale price, damn
no they didnt
Caused the Epic Sale to not apply
SGG sale was 10%
I think it's a good game. Supergiant had a mistake, we all do? I know Sales go on all the time at Steam? Don't they cause a few minor hiccups?
they said it shouldn't have applied with the EGS discount(for some reason...?), but that would mean the discount should apply to the base price, so $10
So I wonder whether this is going to be in the next (or following) episode of the Developing Hell.
europe thing
but Super giant decided to raise the base price too
Nooo it won’t let me buy hades
@next coral Steam has strict rules against this kind of thing
The EGS discount only works on games from 15$ and up
And whatever equivalent
It was at 14.99
Meaning the sale didnt apply
it did for me earlier
it did
It actually did in us
its 14.99 and up
@fiery pebble and they literally adjusted the uk price to over 14.99 to let people get the sale
dude
In eu it was 14.86 euro meaning it didnt
it is PROOF
Against what @tawdry flower ? It doesn't seem like price gouging. It seems like miscommunication. Growing pains for a new platform?
how is it miscommunication?
its literally price gouging
They didnt adjust the price, they remove the sale it had
Raising the MSRP of your game during a sale is not miscommunication. Them changing it to $10 shows that.
they literally increased the MRSP in the middle of a sale
that's not miscommunication
Thats ... not what price gouging is
haha my favorite weapon is the spear too
@fiery pebble they removed the sale it had, ADJUSTING THE PRICE!
they can't remove the EGS sale, what are you talking about?
The $7 was an error. If they had just changed the sale price to $10 and said "hey that was an error, this is right" there would have been no problem.
Seriously at least the other term was just a misunderstanding of the law
Right, they removed the sale they had
the sale isn't ran or paid for by SSG
In Error
EGS made up the $10 cost
Again
SGG had their own sale going
Thats the one that got removed
So the EGS sale applied
that is called adjusting the price
I literally do not know how your brain works
Which was a mistake apparently in the case of miscommunication
just saying, price gouging is the wrong term
Not saying you don't have one, I just don't understand how it leads you to what you are saying
it was a mistake that they put it on sale on purpose and then removed said sale?
But throwing random words in makes your case sound stronger
them saying their sale price no longer counts because of EGS sale is a whole other can of stupid worms, but them taking that off and increasing the base price is the issue here
The mistake was that they remove the sale
Between two countries? Also I'm currently studying Economics? Price gouging is to my understanding ''' a term referring to when a seller spikes the prices of goods, services or commodities to a level much higher than is considered reasonable or fair, and is considered exploitative, potentially to an unethical extent.''' Which they set the price to a new constant. If it goes down after then it could be price gouging?
No
Removed
no it isn't
The mistake is raising the price of your game during a sale to "fix an error"
they removed the sale when they put the MSRP to 25$
From the Supergiant twitter, hours before the MSRP hike: https://twitter.com/SupergiantGames/status/1129055307169116160
@BubbaSquare That's a possibility but we have to see how the rest of Early Access pans out before we decide for sure. We would announce something like that well in advance if it happened.
So if they had reapplied their own sale
Then increased the price at the very end of the EGS sale
You wouldve been fine with it, right?
it makes it seem like it was done strictly in response to EGS sale(which they don't pay for at all), so they could get more money
Despite it being the same thing
@hoary patrol get ready for the defenders to come after you saying that they meant "The full game price after the sale and early access"
@hoary patrol That tweet is in reference to the final release of the game at the end of Early Access - it was a poorly timed statement, but they were answering an unrelated question
BOOM
The reasoning behind your actions MATTER
^they didn
which they didn't
The new price once it matters
lol
this dude is c r a z y
The new 25$ price has no impact or effect until whenever the EGS sale ends
Aardvark I don't understand why we are so worked up about this? Can't we give them another chance?
How does the price of an item NOT MATTER DURING A SALE
that makes no sense
I don't think you understand the EGS sale has nothing to do with SSG
please don't
They dont increase the base price, and reapply their sale
The game costs 14.99$ right now
if anything SG seemed like they were milking the EGS deal to get more money
After the sale, they increase the price to 24.99$
Option 2
They dont reapply their sale, and increase the base price
It costs 14.99$ right now
And after the sale, 24.99$
??????
so you're saying that they should pretend they are on sale while keeping the same exact price, and that's supposed to be a heads up, which literally would make it so it literally isn't a sale at all?
The sale applies at $14.99
So pretty much a delayed increase of price?
yeah that's the most ass backward explanation i have ever seen
Wait, so what does it cost right now?
like " OH LOOK AT THIS GAME ON SALE" (it's full priced)
$19.99 sale price $9.99
They dont "pretend they are on sale"
@scenic peak $10, which is the correct price
Its on sale
hey guys... please can we stop this its not getting anywhere and is just frustrating everyone? personally i want to trust SGG and give them the benefit of the doubt in saying that this was all a miscommunication in some way either internally or through the Epic store or timing. Even if it wasnt its over now right? Either way they changed the price the address the backlash and hopefully have learned from it and it wont happen again. we can chill now 
Again
but they're not putting it on sale
There was never a point where it was 9.99
I will chill when unoven stops spreading misinfo
Seems like it has been reverted to the old price without the original discount
17.49 -10 from epic
which is fine if the previous sale was an error
No, there was a point where it cost 6.99$
Which was a mistake
That was an error
I think it was 6.99$?
i mean them correcting the price again pretty much confirms UNO is 100% wrong in this
Again; it is fixed. This is good. They raised their price during a sale. This is bad. Both can exist in the same sphere.
again they were offering the sale before EGS sale, and they were separate things, so I don't quite get why it's an error, but w/e
Miscommunication is my guess
So it looks like a mistake happened and they are resolving the issue?
Sort of?
it wasn't a mistake
probably didn't know EGS was boutta shred $10 off their product when they decided to put it on sale
They resolved it originally, people threw a hissy fit, now they overcompensated to placate people
sounds more like they realized people would be pissed at them for doing something greedy, and they backpeddaled
My guess is they didn't want to be the people that raised the price in the middle of a sale even though that wasn't they're original intention.
Holy moly you are smug
meaning they no longer needed to be on sale to sell extra copies for the new update
@tawdry flower How wasn't it a mistake?
Irritated, actually
Why is someone condescending like that allowed
You can explain the same concept only so many times before you get a headache
@fiery pebble That wasn't a mistake, they literally had Galyonkin contact them to fix it so it would match the american discount, which they did. They admitted so to other people as much on twitter
Right, but as it turns out, that price was a mistake
@next coral do you think they raised the MSRP to 25$ and put out a statement on discord saying so after...on accident?
They said as much on twitter
that sounds unlikely
@tawdry flower They are just human. And human's make mistakes
hey that's the first thing we agree on @fiery pebble . I'm getting a headache explaining this over and over as well
@fiery pebble We all are fans of SuperGiant. And we just want the community & company to be the best it can be.
Agreed
The game going on sale for 6.99$ without even being out for any significant amount of time sounds "unlikely" to you?
I mean hell, Transistor wasnt that cheap for 2 years post-release IIRC
they put it on a sale for $17
EGS put a blanket sale on their store front of another $10
SGG had nothing to do with that sale
EGS foot the bill for that additional sale
I think these are good points. A lot of things have been discussed here and I think Supergiant will be able to answer them in the near future.
so it being an error is odd since they're still getting paid like the consumer bought it at $17
Uh, yeah about that
what their sale was originally
Do you have a source for that?
about EGS footing the bill?
Bye Book! Have another good Day/Night!
Because its a bit odd that developers would take games from the EGS temporarily if they didnt lose out on any money
Yes
it's not a mistake if you say "This pricing issue should be sorted out now, thank you for your patience!" if a user asks you why they don't have the game for the regional equivalent of $7 US
Has anyone from SGG commented on the fact they said earlier today that they'd give proper notice if there was going to be a price hike?
when you're at the checkout for buying stuff rn it cause it's a courtesy from Epic Games
it's not really that odd
WHAT
I just got here
Raising the MSRP in direct response to the Epic sale was a terrible move on so many levels. Good on Supergiant for fixing that mistake.
The store LITERALLY says Epic is paying the $10
you might not lose money directly but price perception is a thing that can damage your sales
Honestly, this isn't right for me until they place it back at the 7 dollar price. Right now it's just Epic footing their bill, no discount from them. still have a sour taste in my mouth due to it.
UNO have you even bothered to open the store
"You don’t have to do anything. During the sale, all games priced $14.99 and above are an additional $10 off, courtesy of Epic."
wait hold on
Nah, that's wrong @whole current
@opaque star Welcome Buddy! You too huh.
just one question
@tawdry flower don't disagree. In that case remove the game like paradox did
@hallow grove ?
Huh
Why are some people feeling entitled to this game for $7 exactly?
Over compensated to fix it?
Weird that so many devs took off their games then
Where? I haven't seen anything?
not weird at all UNO
so many is a stretch
Been on the way home this entire time tbh
@opaque star It's kinda Chaos but a lot of points have been said. It's an interesting melting pot in here.
two other games did
@opaque star The tweet was about the price at final release - the timing is unfortunate, but it was about a different matter than the sale stuff
again, price perception is a thing
i don't think removing hades from the store would be right because it's the only place to get it
That sounds like an excuse at best @olive jungle
@whole current The Vampire people said they had no idea the sale was coming. So neither did SGG. I undertand that they did have it up for $7, but they clearly did not intend that. $19.99 to $10 is what was intended.
Epic might foot the bill for the discount but your game getting historically cheap has real consequences
some games not even out yet were getting sold at like 60~70% off due to regional pricing mixed with the $10 off
Ok, you can read it that way, but the exact wording of the initial tweet is Will the price for Hades increase after the game is done being Early Access and is released as a full game?
I mean, that's a side step
So its miscommunication
people will avoid it at full price and wait for a similar deal
What a shock
which is why bloodlines2 went off
Uno
yeah some countries had Bloodlines 2 for 5$
If they wanted to give notice on a rate hike for full release, it stands to reason they would do the same for rate hikes during EA
It can be a misscomunication AND bad business practice at the same time
but again that has zilch to do with SGG
hades is a pretty good game, btw
What do you not understand about this
And they didn't
It was a miscommunication/error to have it at $7. It was not a miscommunication/error to say "Oh we raised the base price so it's actually $15 now."
@scarlet iris no one is disputing that. I recommended it to everyone
Why you think a practice that has no impact on you other than giving warning about a future price increase is "bad business practice"
It can be both @hallow grove But we can't do much but speculate and possibly get the wrong answers about this until they tell us more.
Especially if we assume that they legit had no idea the sale was coming or how it works
Like Paradox did
@next coral I agree, but UNO saying "well I'm right because it was clearly a miscommunication" is ignoring the fact that changing MSRP during a sale is a bad practice
@lament oriole haha, dont take it that way - just trying to change vibe
Everything is going in circles here
No one is saying anything new
The game is only available on one platform right now so if the platform causes you problems like this, it impacts a customer's willingness to buy it
not a future price increase
It would be if it had any impact on the intended or desired price, since it doesnt, its not
its a current price increase
I didn't, I just agreed with you to do the same XD @scarlet iris
The reasoning, miscommunication or otherwise, is pointless
I think UNO is just passionate about the game and community and doesn't like to see the company attacked possibly unjustly.
@fiery pebble It DID affect me though. Them raising their price would have made me buy the game at $15. It is now $10, after they have fixed everything
There is a difference between defending and deflecting all critisism
After they have changed everything. Lets assume you are SGG
And you dont know about the sale
@hallow grove Do you think it's worth it though to support the developer for $5 extra dollars?
And you think you are going to be losing out on that 10$ from a sale that wasnt announced to you
Supporting the developer isn't the question at this point
@next coral No, I do not think it is worth supporting a developer who gauges their own price to make money
Since apparently thats what happened to Paradox
but you're not losing out on $10
are the devs even losing out on the 10 tho
but they did though
aight, I'm out. Have a nice... timezone everyone
paradox didn't want their unreleased for a year+ game to be valued at like 5$
@hallow grove Then why are we contributing to this chaos if it isn't worth $5 extra dollars?
I looked into it, and from what I could tell, one of the EGS guys actually straight up said "so apparently they didnt know?"
link?
@next coral Stop equating moral decisions with monetary ones
yeah if they didn't know that's incredibly bad on epic's part
@next coral I am willing to pay Supergiant $10. I am willing to pay them $20. I am not willing to pay a company any amount of money if they apply anti-consumer tactics to make money
even then it's super easy to see EGS is footing the bill
I'm just a consumer and I found it in ten seconds of searching
From what everyone has seen of this mess, Epic didn't inform anyone about the sale in advance.
Ubisoft also took their games off the store because of how the 10$ bonus discount messed with their set prices.
Yeah, and if you don't like that, Epic is still the only way to get Hades
This is the comment in question
Окей, по поводу пункта 4.
Я был уверен, что Paradox были в курсе механизма распродажи. После небольшого расследования, выяснилось, что я ошибался.
@hallow grove They care about their community. They aren't trying to make a quick buck, to my understanding. They are trying to say, "I've put this much time into a project I care about. It's at this price. Now I've added more time. I think it should cost more."
So you still have to give them money
From Sergey Galyonkin (former steamspy guy and I think head of eastern european publishing for Epic?)
We have zero evidence of EGS not telling people for one
They're absolutely making a quick buck by changing the price without notice
@next coral Nope. Increasing your MSRP during a sale is absolutely trying to make a quick buck, especially when you are not the ones losing the money during the sale
Sergey is top honcho for the game store ai thinl
Especially if Epic is indeed footing the 10 dollar discount bill
It's EXACTLY that
tbh we just have to wait for supergiant to say anything about it, if they do
and I don't know russian, so I can't read that article lol. Translate makes it seem like they realized regional pricing was messing with bloodlines2 pricing and not necessarily the sale
To roughly translate it, it says "about the fourth point (Paradox being informed about the sale and its mechanics)
I was sure that Paradox was informed about the mechanics of the sale. After some investigation, it appears that was incorrect"
Straight from the guy who is head of eastern european publishing for epic games
We literally have publishers temporarily removing their games from the store because they didn't know about its mechanics and saying as such, what zero evidence?
@thin gate Them doing the right thing and making it $10 is enough for me, because it shows that they realize hiking the price up was a mistake
@hallow grove But it can also be a communication problem. That isn't the only solution. It's one made by greedy companies, but has SuperGiant. Arguably an Indie Developer, a greedy company?
where does Paradox say they didn't know?
They realized it was a mistake, but only because people questioned it almost immediately
Paradox doesnt
@next coral Not as a whole, no, but there are first steps to everything. Hiking a price during a sale to make more money is absolutely a first step. Reducing the price again is a good step backwards.
They consciously wanted to prey on their fanbase during this sale
and the comment gives:
"The publisher was informed in advance about the sale mechanism and was aware of its conditions."
The guy who oversees publishing for Epic Games says it
Yes that was the fourth point
He then addresses in another comment saying what I roughly translated above
Specifically that it turns out, they werent
So, there you have it
@hallow grove Okay. With that said, what else do we need to say? Actions are being taken. We can't do anything more that.
@opaque star I think that's a terribly loaded word there, Ion.
To reiterate, this is the comment
Окей, по поводу пункта 4.
Я был уверен, что Paradox были в курсе механизма распродажи. После небольшого расследования, выяснилось, что я ошибался.
How so?
fair enough. looks like paradox missed the memo, but it sounds like that wasn't a usual thing
@next coral I already said that I am perfectly happy accepting the $10 price point as an apology. But it doesn't take back what they did. It's something you have to remember.
They're getting paid for the 10 dollar discount, fans are buying it on sale, and they increased the overall price
Yeah, the russian translation is correct
What do you call that?
In google translate
I mean, judging by how many publishers took their games off
And this whole mess
Im afraid it probably was a usual thing
wtf are you on
@hallow grove I have a good memory. I hope you have a good day GonSmithe. Or night?
Not two games, but rather two publishers took their games off.
At least four games were taken off the store.
Yeah
@next coral You as well! Thank you for keeping our discussion civil and not trying to condescend me. Also night 😛
Klei and Paradox
you know what, whatever, this conversation has gone on long enough, and clearly we're not changing our minds. best to end it now
If Klei also removed their games, then three publishers.
Wait there was a third one?
what's the third?
I knew of Klei and Paradox
Ubisoft.
I've said what I wanted to say, and it seems SGG isn't inputting beyond their announcement, so I guess that's it. Take it easy all
Oh right
ubisoft was unrelated
They did
and like a week ago
Watch_Dogs 2, The Division 2 and Anno 1800 are gone from the store.
due to issues with uplay integration
Not removed today, though
a week ago
Is that so?
Then its only Klei and Paradox
Still, thats 2 seperate publishers, plus this whole thing and the original price being an error
the devs comment in announcements guys we can chill please
If this is quieting down, could we maybe move to #off-topic-discussion ?
Wait we werent?
Since this channel is really supposed to be about the content of the game
Ill be damned
Well, back to Hades then
What does the black metal boon do again?
Is that the one that increases radius
So! Favorite level of Hell?
Yeah, Black Metal increases AoE
Oh thank god are we done
God elysium is so pretty
YEAHHH
YEAH
Theyre just perfect enemy designs
I like Asphodel bc it means I get to date fight the Hydra
So fun to face
I'm very excited to start playing Hades 😃
god I walked into elysium the first time and just
the exalted are good fighty boys
Hooray! A response. And rather quickly too! A nice apology. Glad to see it happen, SGG.
walked around for like five mins
Asphodel is probably my least favourite
neon on black is a hot aesthetic
Because that elite crusher on megagorgon can go to hell
Elysium makes me so happy to just walk around, yeah. So beautiful.
.... on second thought, that would be rather pointless
oh my god I hate the gorgons so much
He can go to Hades's laundry
The Elite Skullcrusher moves too fast nevermind when you add WF
I'm a hot mess against them every time
It's always Hot in hell @warm hornet
hah
Thank you
I'm not big on asphodel EXCEPT when I get 90% reduction on trap damage
then I'm out here strolling over lava just chilling
I find Gorgons to be pretty easy to manage after a while
I really like using traps against enemies but don't quite have the reflexes to pull it off lmoa
Their shots dont curve very much
I need to practice parrying I guess
I always ignore reduction on Trap damage. I sit in the lava like a man and take that damage
Burnflingers on the other hand suck
They always do that fast attack whenever you dare think to go into an attack animation
Wavemakers are cool though
I'm buying the game now. Phew. That was something.
Im slightly annoyed that the waves dont destroy burnflinger projectiles
Or at least, I dont think they do?
I find Wavemakers are almost trivial as long as you're paying attention. They don't have very aggressive tracking
Theyre dangerous when theyre off-screen
Since the waves keep accelerating
At least, I think they do?
They accelerate up to a point, but I think it tops out pretty quick (this is anecdotal, I haven't examined the data on this)
Huh
Otherwise it wouldve been fun, if we ever got a deflecting enemy, to try and recreate the black hole glitch from Super Smash Bros
Oh yeah, do you know what that little icon Artemis-enhanced enemies have in god trials is?
its so sastifying to deflect all of the projectiles from them tho
Deflection is very satisfying in general
Its easily my favourite thing to do in the game
tru especially when your fighting the hydra, it can be a tricky with fighting the meggagorgon and trying to dodge at the same time but still fun
I've been away for a bit - fill me in - anything new?
same but i think the backstab damage that you get from hitting it from all sides compensates my dislike for them
Wait thats a thing?
Ah - good fix, SGG.
I always thought they were immune to backstab
last time i checked, yep
now your making me seecond guess myself lol
Hey Ive been wrong about mechanics before
I thought for a while that knocking enemies into other enemies caused damage to both
You sort of can with the... Breaking Wave? boon
I think you can?
One sec, I'll check if that's actually it
I also thought it was possible, but Im pretty sure its not?
Yes, it's Breaking Wave
But it's an indirect damage, not directly from the enemies themselves
Yeah its close
But all I want is to be able to use a spear to slam a gorgon into a bloodless while yelling "FORE!"
But I guess its a problem to implement
alas 😔
Now I'm just imagining a joke update where Zag yells FORE FORE FORE every time he attacks with a spear. In a gruff drill sergeant voice
Actually on that topic
Please let Zagreus say "I think that enemy got ... the point" when he gets a kill with the spear
But you gotta make it every time he gets a kill with the spear
And he inexplicably grows a mustache whenever he says it
Someone make a meme of that, please. XD
anyone try playing Hades through the Steam Link? Its a contoller game, so sitting on the couch would be awesome if it works
I can't say I've heard anything one way or the other about Steam Link and Hades
@brisk trail I haven't tried, but I do have both of those things...
Sounds like an experiment is in order 
Experiments are fun. Like my 3 hammer experiment! It was fun, too 
yeah, I'm so confused.
The original price is $10.
Then it went $12.5
now it's back to $10.
Supergiant Games is an independent game developer in San Francisco, California. We created the games Bastion, Transistor, and Pyre.
Um..but that was the original price in India..
I'm not sure how the sale affected regional pricing, since those differ from the NA pricing already
Any regional stuff is on Epic, I'd imagine
very strange..so there won't be a sale on specific regions?
That's up to Epic
Anyone playing this on a laptop? How is it?
Runs fine on my HP Omen
Watching gameplay this reminds me of that awful Transistor game, is it better than that one?
If you didn't like Transistor, I'm not sure you're going to like Supergiant's games in general...
The gameplay is different than Transistor, if that's what you mean
The overall combat feel is much closer to Bastion
Agreed
do most play it with a M+KB or is it good on a gamepad?
There's a mix
Works well on either
right on
They recommend controller, but honestly go with whichever you're most comfortable with
I wish Epic Game store had CAD prices, I'll have to pay exchange now
I'm brand new to discord. Where do I report glitches? It wont let me post to the other discussion boards
F10 in-game
can you save progress during a run in this game, like in Binding of Isaac Rebirth?
Yes
I'm pretty sure they do have CAD prices, last I checked
does Epic even have a sale support?
What do you mean?
I mean how do I contact them regarding the inconsistent sale prices?
They literally just had a reddit post where they said they wont refund if that's what you mean
what?
no, no. I haven't bought anything.
but they stated they give refunds up to 2 weeks under 2 hours played!
Can we keep discussion of Epic Games to #off-topic-discussion please?
This is a Hades channel
okay, my bad.
So where do I send bugs?
Darilla do you have that post?
Press F10 in game for bugs
F10
Ok. Thanks. I can find it yeab
Yeah
imo if you're looking for a very general description of Hades, it has a lot of similar gameplay feel as Bastion (but much faster) but the narrative feel is much more character based, like Transistor.
Its gameplay isnt a clone of Bastion though, it manages to be unique due to a wide variety of elements which change as you play, although I'd say its slightly easier to pick up than Bastion.
And the character focus on the narrative is honestly perfect for Hades. With so many "famous" characters of myth, the way the narrative is done allows for Supergiant to imprint unique quirks and personalities onto them, and overall makes the game's story well done.
the story is also more about kinship and less about culture clash
it's daddy issue but it's not nuclear family, it's a very extended family too
including adoptive mother, hot mentor, cleaner maid, dog, etc.
what's with the weird price increase and immediate walkback?
I did just get it
I didn't get to the first boss yet
does that change the way people feel or something?
Not that I know of lol I was just curious
Its awesome that your liking it so far
had a long day, early rise tomorrow
It reminds of a better Diablo 2
Diablo 2 was my fav of the series
That's great lol I can see that