#support-en

1 messages · Page 747 of 1

tacit arch
#

did you get coins for lol?

earnest dock
#

can i push for you screenshot ?

tacit arch
#

sure

earnest dock
#

see ?

#

i win two games

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but i have 185 minions

tacit arch
#

yes

earnest dock
#

and i colect 600 minions

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not 185

tacit arch
#

so you did get coins, read last pinned message

#

please

serene ginkgo
#

Also note that jungle minions dont count

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Only lane minions

earnest dock
#

i know

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i am adc

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and midlaner

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i don t play in jg

#

full farm in lane

tacit arch
tacit arch
twilit marsh
#

Buff closes my game ( valorant ) mid game with no reason

tacit arch
serene ginkgo
#

U sure its buff?

#

Buff doesn't close games

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At most it may cause the client to crash if you have low specs and many things running

earnest dock
#

oh i understund now

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thx for helping me

twilit marsh
twilit marsh
tacit arch
#

whats your pc specs?

#

@desert mist its only out of stock

undone bronze
#

now i have overwolf so how can i get point

tacit arch
twilit marsh
#

Windows 10 64bit
Gtx 1050 2gb msi
Intel xeon x5650 2.67ghz 6 core
16 gb ram ddr3

clever mantle
#

hi
i forget password
and
forgot password option not working

tacit arch
# twilit marsh Windows 10 64bit Gtx 1050 2gb msi Intel xeon x5650 2.67ghz 6 core 16 gb ram ddr3

nothing best, but to be sure, you can reinstall overwolf with steps on this link https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Overwolf Support Help Center

We're here to get you informed on everything you need to know about Overwolf, including helpful guides and troubleshooting articles to back you up when you get in a pickle

tacit arch
stark ermine
#

why does it say in game status that pubg tracking works when it doesn't work?

clever mantle
#

thx

serene ginkgo
#

That refers to Overwolf's tracker status

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Could you try restarting Overwolf and seeing if it updates?

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Its possible your client hasn't updated yet

stark ermine
#

ok

undone bronze
#

why i cant open overwolf appp

clever mantle
#

what should i do to update

stark ermine
#

what is the latest version? i restarted buff and overwolf and it says v. 0.5.0.46

stark ermine
gloomy summit
#

why gave 0 points

noble acornBOT
# gloomy summit why gave 0 points
NAN / 50 COINS LIMIT / AD PROBLEMS

You can only get 50 coins from games everyday (challenges not included). When you exceed the 50 coins limit, all games might either show that you get NaN or 0 coins.
NOTE: Watching ads is known to somehow break the cap - you can end up getting NaN/0 coins after watching just a few ads and it's why we don't recommend watching any ads at the moment if you are planning to earn coins from games. We're working on resolving this issue as soon as possible.
If you're getting 0/NaN coins today, you should be eligible to earn more coins tomorrow or after 23:59 GMT.

tulip kestrel
#

hi is the warzone bug on weekly challenges fixed ?

tacit arch
#

no

#

devs still working on it

tulip kestrel
warm panther
#

the minions count in league isnt working still

undone bronze
#

what is the buff function

tacit arch
tacit arch
stark ermine
#

i have the latest version of buff (v. 0.5.0.46 ) but pubg tracking still doesn't work

solid grotto
#

okay so buff logged out me like from my profile for like a week and today i logged in and it isnt tracking league of legends for reason

noble topaz
#

im in the uk and all of the rewards are US only is there a way to change that?

stark ermine
#

plenty of them are global

noble topaz
#

well for me lots of the gift cards are US is there a way to get them in the UK

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and the global are sold out

stark ermine
#

i guess you'll have to wait for a restock then

noble topaz
#

do u know when they are?

stark ermine
#

nope

candid wraith
#

wow scammers began try to scam me from this server

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there's someone with car avatar.. ah too bad I alrd report it as spam.

#

next time I will ss and sent here

charred crane
#

help

noble acornBOT
#
NAN / 50 COINS LIMIT / AD PROBLEMS

You can only get 50 coins from games everyday (challenges not included). When you exceed the 50 coins limit, all games might either show that you get NaN or 0 coins.
NOTE: Watching ads is known to somehow break the cap - you can end up getting NaN/0 coins after watching just a few ads and it's why we don't recommend watching any ads at the moment if you are planning to earn coins from games. We're working on resolving this issue as soon as possible.
If you're getting 0/NaN coins today, you should be eligible to earn more coins tomorrow or after 23:59 GMT.

frosty nest
charred crane
#

Hello, I have a problem.
Today I played a few games while activating the plugin, and I didn’t count any points from the game I played. And I played LOL. Is there a time limit for points or something? I’m asking for help.

frosty nest
#

CHALLENGES BARELY WORKING
We are aware that challenges for some games aren't regularly updated or take a long time to update. Our devs have been notified about it and are working on a fix.

#

@charred crane ^^

#

does it give coins from matches?

noble acornBOT
#
BUFF SETUP

1- Close BUFF and the game
2- Keep Overwolf running
3- Launch the game and see if BUFF starts automatically when you launch the game

charred crane
#

I wore it the whole time. And switching it on and off didn’t work either.

frosty nest
charred crane
zinc jetty
#

CHALLENGES BARELY WORKING
We are aware that challenges for some games aren't regularly updated or take a long time to update. Our devs have been notified about it and are working on a fix.

( From support staff member )

warped furnace
#

hello! I have an issue with buff points, whenever I start up r6 and play the first match it does get my points but it doesnt get me any points after the first match I would have to relaunch the game again for it to start giving me points and the cycle keeps going (in my case its rainbow 6 that im playing)

charred crane
#

I see it’s already repaired. Thank you for your help.

blissful turtle
noble acornBOT
# warped furnace hello! I have an issue with buff points, whenever I start up r6 and play the fir...
R6 TRACKING ISSUE

There's a bug where in R6S only your first match gets tracked and gives coins. This is due to some tracking issues on BUFF's side. Every match after the first will just make BUFF show the endgame pop up of the first match and will not award you coins.
Sadly, to address the bug tracking would need a big update which is not likely to happen very soon. For now, the only workaround is to restart BUFF after every R6S match. It is indeed inconvenient but it's the only workaround we know right now.
Please do not create a ticket about this bug

frosty nest
#

@blissful turtle ^^

blissful turtle
rancid jetty
#

Is it me or LoL challenges is Bugged? (the 500 minions challenge is not progressing) any solutions?

blissful turtle
#

I believe that is on your ended but ping tolga for an answer

#

@frosty nest

#

np

idle bone
#

I play LoL on TR server and I can't progress in weekly missions but it only progresses when entering ranked on West server. Can't I do it in other modes?

balmy jacinth
#

why weekly chalange not working

coarse sigil
#

do challenges count towards the daily coin cap?

coarse sigil
#

ok ty

frosty nest
frosty nest
#

it's same for everyone I think

manic seal
#

hehe

charred crane
#

Yo

#

I have a problem, its like the buff client does not realise i am playing the game

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It doesnt give me rewards after i finish

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idk why

charred crane
#

League of legends

frosty nest
#

@charred crane
CHALLENGES BARELY WORKING
We are aware that challenges for some games aren't regularly updated or take a long time to update. Our devs have been notified about it and are working on a fix.

frosty nest
charred crane
#

riot?

frosty nest
#

NA EUW TR JA

charred crane
#

EUNE

charred crane
noble acornBOT
# charred crane
BUFF SETUP

1- Close BUFF and the game
2- Keep Overwolf running
3- Launch the game and see if BUFF starts automatically when you launch the game

frosty nest
#

check this

charred crane
#

it did

#

it launched by itself

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wjhen i launched the game

frosty nest
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Then it must work now

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play a supported gamemode

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ranked/unranked/aram

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urf is not supported

jovial turtle
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buff automatically launched for me but it doesnt update when i get kills on valorant

frosty nest
#

do you get coins @jovial turtle

jovial turtle
#

no

charred crane
#

Im gonna play a normal draft pick when I finish ill msg if I don't get the coins again

frosty nest
#

why not telling that as issue as first Sadge

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no coins= no missions

jovial turtle
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im sorry im new to this thing

frosty nest
#

Anyways, understandable 😄

#

check overlays, if they are already enabled, check this vvv

noble acornBOT
#
BUFF SETUP

1- Close BUFF and the game
2- Keep Overwolf running
3- Launch the game and see if BUFF starts automatically when you launch the game

charred crane
#

how to buy premium for 1 month without subscribing?

#

my card always get declined when I try to subscribe

old sorrel
#

when the restock?

charred crane
#

@frosty nest

dim cobalt
#

Hello guys

#

I need help

charred crane
frosty nest
old sorrel
frosty nest
#

No way to subscribe without a card

frosty nest
charred crane
#

... I have card but I cant

#

@frosty nest

old sorrel
#

oh sry i am new

charred crane
#

pay it says declined it has balance

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i was playing 5 games

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and nothing

dim cobalt
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lol is have bug

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my duties are not counting

frosty nest
# charred crane <@!598467964567814154>

CHALLENGES BARELY WORKING
We are aware that challenges for some games aren't regularly updated or take a long time to update. Our devs have been notified about it and are working on a fix.

#

@dim cobalt ^^

copper breach
#

i want to get riot access gift card but all of them is us and im eu so is there any for eu

frosty nest
#

You can buy EU only or Global cards

brittle ice
#

Hey tolga, is Rl and spilit gate weekly Challenges work now?

frosty nest
#

I don't think so

swift yoke
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hello my lol missions are not counting can you help me

swift yoke
#

when does it happen

frosty nest
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No info

swift yoke
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okey ty

charred parrot
#

when tasks league of legends will be fixed

#

?

frosty nest
dusty stratus
#

what the whole thing of recording is just recording our matches?

frosty nest
#

? I couldn't understand the question

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OverWolf tracks your match

dusty stratus
#

can I delete insight capture

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do I need to record?

frosty nest
#

nope

#

you can delete it

dusty stratus
#

what does it do ?

charred crane
#

it works now

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thank you tolga

frosty nest
#

I guess it record your gameplay, not required for buff to work

dusty stratus
#

ok thank you

ancient bay
#

have ads issue?

#

i can't take it

little bridge
#

what will be the mincraft missions

frosty nest
#

¯_(ツ)_/¯

coral goblet
#

i have the error 401? someone help me pls?

noble acornBOT
# coral goblet i have the error 401? someone help me pls?
401 ERROR

Error 401 indicates that your account isn't verified. You'll need to verify your account in order to fix the error. Please check the email that's linked to your BUFF account to find a confirmation email from BUFF. Don't forget to check spam too!

coral goblet
#

aaa

ancient bay
#

anybody can take adc reward?

frosty nest
#

?

ancient bay
#

ads sorry

weary elbow
#

Yes

mental sentinel
#

the challenges for lol are working nice

weary elbow
#

Not for eveyone

mental sentinel
#

For what is the leaderboard only for stats?

weary elbow
#

Yes

median orchid
#

@weary elbow

frosty nest
#

ask the question

median orchid
#

Does the ranks in the buff have a contribution?

noble acornBOT
median orchid
#

okey

#

thx ❤️

#

I think the valorant missions are too difficult to finish within the week, can you review it? ^^ @weary elbow

frosty nest
#

what is the mission

median orchid
#

needs to be changed

frosty nest
#

Agreed

median orchid
#

I would appreciate if you report this situation to the authorities. ❤️

#

@frosty nest @weary elbow

weary elbow
obtuse shore
#

hey is their a way to get rid of the little window you see after finsishing a match that shows how many coins you got. It's kind of annoying to keep on clicking the x

#

or is that permanent

lucid anvil
mental basin
#

why my weekly challenge progress bar isn't increasing for COD: Warzone?

marsh arrow
#

needs to be changed

delicate vine
#

did you guys fixed the progression bar for league of legends ?

lucid pewter
#

can i check how much premium coins i have

simple path
#

there are no premium coins though

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only one buff coin currency

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no orange buff coins or anything of that sort

alpine plover
#

Are wz and apex challenges still broken 💀

neat oriole
#

How can I start playing games

manic seal
#

downloading/ buying them ig

fiery estuary
#

what do they mean by 5 knockouts

#

just knock 5 people in a game

lucid pewter
#

every valorant match

simple path
#

yeah you get 3 bonus coins

lucid pewter
#

what do they do

simple path
#

and that's it

#

they're normal coins

lucid pewter
#

so here i get 5 coins

simple path
#

indeed

#

normal coins

lucid pewter
#

5 green coins

simple path
#

yup

lucid pewter
#

so then

#

is this like different prices

simple path
#

yep

lucid pewter
#

oh

simple path
#

you get a discount with premium

lucid pewter
#

premium elite is not worth it

#

bout to take me 1 month for 1000 coins

simple path
mental basin
#

anyone have any idea why my weekly challenge progress bar isn't working

fiery estuary
#

does anyone know what you have to do in fortnite to get 5 knockouts a game

#

bcs i just knocked 5 people but didnt count

vital quail
#

CHALLENGES BARELY WORKING
We are aware that challenges for some games aren't regularly updated or take a long time to update. Our devs have been notified about it and are working on a fix.

rich pollen
#

error changing password?

#

I can't login and change my password.

delicate vine
#

did you guys fixed the progression bar for league of legends ?

fresh bramble
#

when comes more valorant points for eu?

regal moat
#

i wanted to purchase 650 Riot Points gift card and all i got was the 10$ roblox game ecard

regal moat
#

and this what i got ...

#

any solutions ?

#

@proud wasp @serene ginkgo @simple path

weary terrace
#

I'm also having the same problem. I just got Apex coins but I have no idea where to redeem them

#

Ok, I solved my own problem and figured it out lol. Nevermind on my part

simple path
mint cave
#

Hi, may I know what the AP means beside the Valorant

elder iron
#

if i reddem gadges send for my countery_

#

country?

noble acornBOT
# mint cave Hi, may I know what the AP means beside the Valorant
AP AND GARENA ISSUES

Starting June 2021 Riot decided to stop accepting global cards on AP servers.
That means if you play on any of the Asia Pacific servers, you won't be able to redeem RP cards on League of Legends and VALORANT.
Keep in mind that it was Riot's decision and there's nothing we can do about it at the moment.
Also, RP cards don't work on Garena servers too.
If you bought an RP card and you play on AP/Garena servers, please be careful next time and read the item description as all the cards are non-refundable!

magic heath
#

Is there a way to not have the buff popup after every game? I have a 2nd monitor and can see it all from there

mint cave
#

alright thanks

simple path
magic heath
#

Ohh i see. Thank you

rich pollen
quiet marsh
#

guys where is razer gift card 10%

#

it's not in the market.

noble acornBOT
# quiet marsh guys where is razer gift card 10%
API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

charred crane
charred crane
#

Where do you exactly find your challenges and the market to buy gift cards?

charred crane
charred crane
charred crane
ancient storm
#

Where can i see restocks?

charred crane
#

Restocking is random

ancient storm
#

Is there any ping when youre restocking?

valid gate
#

if it's a steam key redeem in steam it's noted in the description

fast wedge
#

I made a mistake and buy us gift card

#

can i receive my points back?

valid gate
#

you have to contact support for that

fast wedge
#

I think i am in support

charred crane
old ocean
#

Does the buff overlay for games have to be on for you to receive points? The pop ups are getting really annoying-

charred crane
#

Why can't I login to the buff?

indigo valley
#

is there a way I can get a notification for when valorant points restock?

charred crane
charred crane
maiden oxide
#

I can't log onto buff

#

it says error 401

charred crane
#

when changing password it says error changing password

noble acornBOT
# maiden oxide it says error 401
401 ERROR

Error 401 indicates that your account isn't verified. You'll need to verify your account in order to fix the error. Please check the email that's linked to your BUFF account to find a confirmation email from BUFF. Don't forget to check spam too!

void radish
#

do i need to buy 5 tickets in raffle to be in 35th place or lower?

indigo valley
#

how soon does the the store sellout?

charred crane
indigo valley
#

val points?

#

whats the demand on that

lost zephyr
#

Whats the demand on valo points?

serene ginkgo
#

riot points demand is insane

#

so prices have increased from 1200 to now 1800 on 1380 RP codes over the course of service, and probably will increase more

indigo valley
#

so it selss out in like seconds?

void radish
#

well i have bad luck

fringe pagoda
#

Buff giving points for playing a League game but not giving me points for Minions killed?

fringe pagoda
#

F

limpid narwhal
#

Buff i cant change my password

charred crane
charred crane
#

rl challenges wont work

dawn relic
sand flint
#

is overworlf still down on league servers?

twin panther
#

i want to know rank bonus %

sweet glen
#

how to stop these emails

charred crane
noble acornBOT
charred crane
noble acornBOT
#
CANCEL PREMIUM

You can cancel your premium subscription in the BUFF app itself (image below) or you can do it in PayPal if you used PayPal to purchase premium.
Note that your subscription will still stay active for 30 days after your initial purchase even after you’ve cancelled it. You just won't be charged next month.

placid goblet
#

Are the buff servers still down? I still can't reset my password

hearty grove
#

ye i think

charred crane
#

Will the Razer Gold $10 card be added again?

near sierra
#

are there plans on making dead by daylight

carmine fulcrum
#

rainbow six challenges tracking isnt working right .. for the past 2 days i have won more than 5 and got 2 headshots in a game but aint working

charred crane
#

Follow this gif

#

And then after that try this

noble acornBOT
#
BUFF SETUP

1- Close BUFF and the game
2- Keep Overwolf running
3- Launch the game and see if BUFF starts automatically when you launch the game

charred crane
#

Also do NOTE

noble acornBOT
#
R6 TRACKING ISSUE

There's a bug where in R6S only your first match gets tracked and gives coins. This is due to some tracking issues on BUFF's side. Every match after the first will just make BUFF show the endgame pop up of the first match and will not award you coins.
Sadly, to address the bug tracking would need a big update which is not likely to happen very soon. For now, the only workaround is to restart BUFF after every R6S match. It is indeed inconvenient but it's the only workaround we know right now.
Please do not create a ticket about this bug

noble acornBOT
# charred crane Will the Razer Gold $10 card be added again?
API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

charred crane
placid goblet
#

cool so how do I check the version or update it without logging in

grave dome
#

Yep, I saw some game where they reward good things only can be bought with real money just by inviting people. Dead game so far.

charred crane
placid goblet
#

kek pop that on the new features list

charred crane
carmine fulcrum
carmine fulcrum
charred crane
#

Yupp

charred crane
#

I think its bannable

#

So don’t do it

quaint cairn
#

hello, I am on level 2 challenge on r6 and only the first one challenge is counting but the second dont, what can i do?

grave dome
#

It's a bad thing and need to be punish.

#

I won't.

#

Actually..

#

(Don't ban please)

#

I made another BUFF account long time ago but I forgot the password and also not worth it to find it back so..

#

Does that count multi account?
Are you going to ban me?

grave dome
#

Ehh

tacit arch
charred crane
tacit arch
#

ofc

grave dome
#

Hmm

tacit arch
#

if you want to use both accounts, both can be permanently banned anytime

grave dome
#

Nah, ban then anyway.

tacit arch
#

they will ban both

#

not only one

grave dome
#

I know.

#

I asked for account reset yesterday and I guess it's same as ban.

tacit arch
#

well

worn elk
#

is tft supported mode in buff pc?

grave dome
#

I guess.

noble acornBOT
# worn elk is tft supported mode in buff pc?
SUPPORTED GAMES

Dota 2 - Ranked, Unranked All Pick, Turbo
LoL - Normal (Blind/Draft), Ranked (Solo/Flex), ARAM, Clash
TFT - Normal, Ranked, Hyper Roll, Double Up
CS:GO - All gamemodes that don't have bots (Community servers/Faceit etc. work too)
R6 - Newcomer, Quick Match, Unranked, Ranked
Apex - Duos, Trios, Ranked, Arena
Valorant - Spike Rush, Unrated, Rated
PUBG - Solo, Duo, Squad, Solo Squads
Fortnite - PvP Battle Royale (squads + duos + solo)
Splitgate - Social matchmaking
COD Warzone - Solo, Duo, Trio, Quads, Plunder
Rocket League - Casual, Ranked and extra modes
Heartstone - all non-AI gamemodes excluding Duel (Duel isn't OW supported atm)
Overwatch - Ctf, Elimination, Skirmish, Assault, Escort, Hybrid, Control, Deathmatch, Team Deathmatch, Survivor
NOTE: Temporary gamemodes (LTM's) aren't supported and will never be supported

toxic peak
#

when i buy amazon.com gift card is there a way or something i can transfer it to my amazon.eg so i dont pay tons of money on shipping

graceful mantle
subtle nest
#

Hello just looking for some support canceling subscription.

odd basin
#

Can someone tell me price of GTA V ?

visual basin
#

a bypass of slur

spare glade
#

can i know why the weekly challenges isn't working? it doesn't track my game

final lagoon
#

can i use the riot game points global in india?

noble acornBOT
# final lagoon can i use the riot game points global in india?
AP AND GARENA ISSUES

Starting June 2021 Riot decided to stop accepting global cards on AP servers.
That means if you play on any of the Asia Pacific servers, you won't be able to redeem RP cards on League of Legends and VALORANT.
Keep in mind that it was Riot's decision and there's nothing we can do about it at the moment.
Also, RP cards don't work on Garena servers too.
If you bought an RP card and you play on AP/Garena servers, please be careful next time and read the item description as all the cards are non-refundable!

tacit arch
final lagoon
noble acornBOT
# subtle nest Hello just looking for some support canceling subscription.
CANCEL PREMIUM

You can cancel your premium subscription in the BUFF app itself (image below) or you can do it in PayPal if you used PayPal to purchase premium.
Note that your subscription will still stay active for 30 days after your initial purchase even after you’ve cancelled it. You just won't be charged next month.

tacit arch
tacit arch
tacit arch
odd basin
#

Thanks

hardy perch
#

Hello, i have a question.
How can i purchase 1380 RP for League of legends, when this offer is always out of stock?
Thanks for the answers

visual basin
#

you gotta check it around certain times

#

and just be lucky

besides rp cards are in high demand

charred crane
#

is the tracking for lol down? it isnt tracking my games

hardy perch
#

Thanks 😄

visual basin
hardy perch
visual basin
#

also if you didn't update ur buff that is why too

charred crane
charred crane
visual basin
#

yeah but thats all I know is that it isn't working for some, but others it is sorry

charred crane
#

when will there be amazon gift cards?

#

I sell skins on fortnite if you want to contact me 🙂

visual basin
charred crane
#

ooook thank youuuu 🙂

stable knot
#

Hey Guys :D

#

I have a question

#

I live in Germany and wanted to ask if it would be possible for someone to create a buff account for me so that I can play on it and if I want something paid out I just tell her and you Guys give me the code. Is it possible?

topaz hedge
#

Is there any DX requirement for buff to work cause sometimes while playing game buff don't track my game and when i close game and open buff screen go black and according to me it only happens when you don't have required dx

topaz hedge
charred crane
#

The first game i played

stable knot
#

I live in Germany

charred crane
#

They give nan why?

topaz hedge
#

They don't provide service in Germany?

topaz hedge
charred crane
#

I play league

stable knot
#

But when someone lives in the US, and he hast my Account and tries top get a Code I think He will get the Code

stable knot
stable knot
topaz hedge
#

I think all the helpers are offline

charred crane
#

So what i need to do?

topaz hedge
#

Idk

naive granite
charred crane
#

Look from yesterday

topaz hedge
charred crane
#

I got s in league all the games in didnt scored?

topaz hedge
#

This also happened to me when i left match right after I got into it

naive granite
#

there's literally a pinned message addressing NaNs lmao

topaz hedge
#

Lol

stable knot
topaz hedge
#

Oh I saw it

topaz hedge
stable knot
#

Oh, okay

topaz hedge
#

I have i3 processor no GeForce 8gb ram windows 7 and buff is still running 😑

#

day 108 and i still cant figure out why the heck buff automatically launch when i launch minecraft

viscid dust
#

something tells me that i killed more than 27 minions but idk

#

it's been stuck at 27 for the past like 3 games

tacit arch
noble acornBOT
# charred crane
NAN / 50 COINS LIMIT / AD PROBLEMS

You can only get 50 coins from games everyday (challenges not included). When you exceed the 50 coins limit, all games might either show that you get NaN or 0 coins.
NOTE: Watching ads is known to somehow break the cap - you can end up getting NaN/0 coins after watching just a few ads and it's why we don't recommend watching any ads at the moment if you are planning to earn coins from games. We're working on resolving this issue as soon as possible.
If you're getting 0/NaN coins today, you should be eligible to earn more coins tomorrow or after 23:59 GMT.

tacit arch
viscid dust
#

i mean challenges not updating has been a bug even before this challenges "redesign" y'all made

#

most of the times it always needs a restart of the app

stable knot
viscid dust
#

u can ask riot to cahnge ur riot code ircc

stable knot
#

If you are living in the US

tacit arch
tacit arch
stable knot
tacit arch
#

You can buy everything

#

But you cant redeem it

#

As i said

stable knot
#

Ahhh i get it now

#

Sorry my Englisch is bad

viscid dust
#

i did read them dw bout it

#

just saying

tropic pendant
noble acornBOT
# charred crane They give nan why?
NAN / 50 COINS LIMIT / AD PROBLEMS

You can only get 50 coins from games everyday (challenges not included). When you exceed the 50 coins limit, all games might either show that you get NaN or 0 coins.
NOTE: Watching ads is known to somehow break the cap - you can end up getting NaN/0 coins after watching just a few ads and it's why we don't recommend watching any ads at the moment if you are planning to earn coins from games. We're working on resolving this issue as soon as possible.
If you're getting 0/NaN coins today, you should be eligible to earn more coins tomorrow or after 23:59 GMT.

charred crane
#

Ohhh im so sorry

#

Didn’t see dono already did it

#

sorry

alpine birch
#

How do i buy valorant points?

dawn relic
#

Play, earn then reedem

slender vigil
#

Hey can someone tell me how many tiers are there ?

#

Like bronze silver and?

glass halo
#

again yesterday i tried to reedem item and after i got code on mail and typed it, it was saying error try to restart app.i tried to restart app and when i did that item wasnt avaible anymore but ok that doesnt matter i tried buy something else just to see if i can and again same problem again..i need help i am trying to solve this problem for months now and nobody gives me any solution i contacted support on mail and they said we cant do anything about that u need to wait and get item on time when thats not even what i asked

slender vigil
glass halo
#

just i hate how nobody is willing to help me solve that problem all they saying is restart app and if it doesnt work restart it again like it doesnt work it cant fix like that

silk mortar
silk mortar
#

It

glass halo
#

hope u wont have same problem

silk mortar
#

Yaa

silk mortar
silk mortar
#

DONQO

glass halo
#

they wont help

#

he will tell me to restart again

#

hahah

#

i knew it

#

it doesnt work

silk mortar
#

😓

silk mortar
#

Bro he is tell ing he can't get tell another way

glass halo
#

i get that mail and when i type that code it says error

glass halo
silk mortar
#

Yep

#

Bro

#

In my buff it's showing it is not in stock then how you are buying

glass halo
#

that was from yesterday when it was avaible

silk mortar
#

Oo

#

Live in india

#

??

glass halo
#

thats for global

#

check i even tried to buy this

#

and still same problem

#

9 hours ago

silk mortar
#

Bruh

stable knot
#

Can I reedem the Codes in the united state

#

)

#

?

glass halo
#

and check their answers xd

#

i am asking to solve problem and they saying i need to check market more like wtf

silk mortar
#

😓

glass halo
#

idk what to do anymore

#

i have 2100 coins and i am trying to get it since 1400

#

and still nothing

silk mortar
#

??

glass halo
#

idk i dont think so because i know ppl that took something from here even i took on the start when app launched but i guess they dont care if someone has problem and dont want waste time solving it

#

they deleted ur message?? yxd

silk mortar
#

Ya

glass halo
#

maybe it is then hahaha

silk mortar
#

Burh thay will ban me

glass halo
#

me too bro

silk mortar
#

That's why I removed

glass halo
#

if i am gone it means they did somehting haha

#

oh

silk mortar
#

Come in genaral chat

junior echo
#

There are lot of People for few cards so u have to be the fastest People to get it. To be honest I got a card one week after getting enough buffet coin. As u I was thinking that it could be a scam but finally I got it so I guess this isnt not a fake app.

noble acornBOT
glass halo
#

we re talking about

#

but ok

#

i know

#

i tried to buy it taht time

#

check time on image i sent it says 9 hours ago

#

app just doesnt give me any items

charred crane
#

Bruh

glass halo
#

dude i tried with item that was gone 1 hour ago

charred crane
#

Could you record?

glass halo
#

and i tried it9 hours ago

charred crane
#

and create a ticket

#

Giving them that record

silk mortar
#

Yep

glass halo
#

they ll tell me to restart app

charred crane
#

And then create a ticket

glass halo
#

k

silk mortar
glass halo
#

u all acting like i am trying to steal from u

#

i just want spend my buff coins and i cant

charred crane
#

?

glass halo
#

u can legit check my profile and see

charred crane
#

if i am acting like that then i apologize

#

Im sorry

glass halo
#

that ticket support is the worst they are answering on mails with 2 words

#

they dont even give efford to read messages properly

#

this is going on for months now

#

always contacting support and nobody ever gives any solution

#

i even gave u idea that u can take my coins and give me item when it will be avaible but nobody wants to do it because they want it to be fair for everyone

#

butg how is fair for everyone when i cant get anything

charred crane
glass halo
#

maybe u cant but someone can for sure

#

so can u contact that someone

charred crane
#

If someone scam you then its our fault tbh

glass halo
#

like what if i buy wrong item it says i can contact support and they will remove item and give coins back

#

how can nobody do this or something else then

glass halo
charred crane
#

i seee

#

Wait imma ping an admin for you

#

He can give you a definite answer

#

for now pls do the record and send it to them

#

@proud wasp helpp

silk mortar
#

Bruh i am scared i am grinding and what if i also not get the item 😭😭

glass halo
#

cant now because there is no item i want avaible and nothing is cheap enough that if it by miracle go through i wont have for item i want

#

i will record around 1 am

#

when it gets restocked

silk mortar
#

Do it at 6 o'clock morning if you live in india

#

All things restock

glass halo
#

i dont live in india xd

silk mortar
#

Ooi

keen raven
#

When will be more RP in stock, its always out off the stock, always..

charred crane
#

Anytime you your choice. Goodluck!! I really hope you get the item you wanted and i hope the support team(ticket)gives you a answer you want

glass halo
#

will admin contact me in private or should i wait here

charred crane
#

Depends on the admin himself

glass halo
slender vigil
#

@glass halo when u buy next time keep screen recording and if next time this happens I'll help you sue buff :)

glass halo
#

deal hahah

silk mortar
keen raven
slender vigil
#

And im not kidding about it bc ive seen a few people go through problems and they don't help

keen raven
silk mortar
#

In what time minecraft keys get out of stock ??

charred crane
# keen raven fvck valorant i want use on LOL

Bruh tbh pls do refrain from using badwords… they usually restock at GMT 12:00 and GMT 23:59-00:00 pls do check every hour or 2 as Sometimes they don’t restock at those times(12 and 23:59-00:00)

slender vigil
#

I play coc and the game count don't register on weekly challanges and when i asked they said it is happening with everyone, so what if its happening to everyone that's not answer and they haven't fixed it yet

charred crane
#

If you don’t see one at those timings pls do forgive me and not blame me as restocking is RANDOM

gentle plume
slender vigil
#

They are slow then , its a bug nothing big

gentle plume
#

it takes time to fix bugs

gentle plume
slender vigil
#

Yeah sure it does lol

slender vigil
naive granite
#

i take it the 'unstable' status of hearthstone is why it doesn't show up in the app?

topaz hedge
gentle plume
#

and until they fix it, buff won't work normally with hearthstone unfortunately

gentle plume
#

these are the requirements for buff

topaz hedge
#

Ok

#

Thnx

velvet haven
#

why does buff just black out whenever i sign in with my discord acc

#

its just like this whenever i sign in with discord or google

tacit arch
velvet haven
opaque dome
#

why doesnt aram count in winning challenge

velvet haven
#

ahh i see it doesnt support windows 11

#

i get it now

#

thanks

tacit arch
#

It support windows 11

tacit arch
opaque dome
#

well wat about me

tacit arch
#

Read pinned messages, with every supported gamemode you can complete lol challenges

velvet haven
#

its intel R

#

UHD 630

opaque dome
#

pinned here ?

tacit arch
tacit arch
velvet haven
#

its still like that

charred crane
#

I bought GTA V key, do I redeem it on steam or somewhere else?

charred crane
#

Thanks

tacit arch
candid beacon
#

Minecraft isnt supported yet ?

#

it aint tracking

#

but as always

#

minecraft is listed

#

with

#

overwatch

opal copper
#

dude LoL tracking is a lottery

tacit arch
#

Not officially supported game

silk mortar
tacit arch
charred crane
#

help my game isn't tracked

tacit arch
charred crane
#

i did 4 mvp and i won a lot of games but it only tracked 2 kills

tacit arch
charred crane
deft arch
#

i need a help

gusty kelp
#

Nice i type verification code to get the rp but then u give me error

#

In the app

deft arch
#

i bought a 650RP CARD when i check now i found PUBG MOBILE UC ????

tacit arch
#

?

deft arch
#

as you can see my email

#

its the code for 650RP gift card

#

i used it

#

i check my inventory

#

i found pubg UC

#

i didnt order that

arctic lava
#

I was gonna buy an rp card and i used the code that was sent to my email and now it had an error when i entered it and it told me to restart and when i restarted it was sold out, Did it told me that it was an error because i was too late?

shadow wolf
shadow wolf
clear radish
#

people are buying stuff so fast how tf am i meant to get it

faint palm
#

Did valorant global rp card will work in India bro

ivory ibex
#

how can this be even possible the 1380 rp offer is available less then 1 minute .i recieve the comfirmation code but it didn't work

clear radish
#

yeah it gets sold out so fast

#

cant even buy it

gusty kelp
#

Like...

ivory ibex
#

damn that's horrible

#

so now we need to wait until tomorrow or what !

gusty kelp
#

Not only do u have to be lucky enough to find it in stock but u would be even more lucky if u actually manage to get it it's ridiculous

clear radish
#

yeah

#

u have to be speedy

#

too speedy

gusty kelp
ivory ibex
#

well so buff difficultly is not about collecting points it's about being fast to get offers

clear radish
#

ikr

noble acornBOT
#
AP AND GARENA ISSUES

Starting June 2021 Riot decided to stop accepting global cards on AP servers.
That means if you play on any of the Asia Pacific servers, you won't be able to redeem RP cards on League of Legends and VALORANT.
Keep in mind that it was Riot's decision and there's nothing we can do about it at the moment.
Also, RP cards don't work on Garena servers too.
If you bought an RP card and you play on AP/Garena servers, please be careful next time and read the item description as all the cards are non-refundable!

faint palm
#

@sour summit bro then card was global

#

Then why it did not work

charred crane
faint palm
#

😭

noble acornBOT
#
SUPPORTED GAMES

Dota 2 - Ranked, Unranked All Pick, Turbo
LoL - Normal (Blind/Draft), Ranked (Solo/Flex), ARAM, Clash
TFT - Normal, Ranked, Hyper Roll, Double Up
CS:GO - All gamemodes that don't have bots (Community servers/Faceit etc. work too)
R6 - Newcomer, Quick Match, Unranked, Ranked
Apex - Duos, Trios, Ranked, Arena
Valorant - Spike Rush, Unrated, Rated
PUBG - Solo, Duo, Squad, Solo Squads
Fortnite - PvP Battle Royale (squads + duos + solo)
Splitgate - Social matchmaking
COD Warzone - Solo, Duo, Trio, Quads, Plunder
Rocket League - Casual, Ranked and extra modes
Heartstone - all non-AI gamemodes excluding Duel (Duel isn't OW supported atm)
Overwatch - Ctf, Elimination, Skirmish, Assault, Escort, Hybrid, Control, Deathmatch, Team Deathmatch, Survivor
NOTE: Temporary gamemodes (LTM's) aren't supported and will never be supported

charred crane
chrome ginkgo
#

Oof thx u very much

regal moat
# deft arch i didnt order that

i had the same problem yesterday it happened exactly the same but with 10$ roblox and it was worth 1200 😦 and they told me send a ticket, i did it and nothing happened till now

deft arch
#

i just get -250 from pubgUC

regal moat
dense nimbus
#

Im just Joke

glass halo
#

u alll have same problem as me

#

with error after typing code

#

if u send ticket they wont do anyhting about it

#

dont waste time on that

#

i was pretty sure only i had problem but now this more looks like scam when u get enough coins they dont let u buy it

glass halo
#

what how

dense nimbus
#

let me know you mean buff is Scam ?

regal moat
glass halo
#

because 2 more ppl just complained about same problem

#

i dont know

#

i am trying to fix that for months now

#

and they did nothing

#

all they say is restart app or send ticket

dense nimbus
glass halo
#

today mod told me that he will ping admin so admin will give me answer but admin never answered

#

or they tell u do uninstall app and instal but nothing helps

#

only way they can help us is to give us card and take points but they dont want to do it because then its not "fair for everyone"

#

but we cant even get anything with our coins and thats fair

simple path
#

pink name = not a mod

#

if you got a wrong item then open a ticket as instructed in #open-a-ticket

glass halo
#

nobody got wrong item

#

u dont read messages

#

so dont type

simple path
glass halo
#

legit we all are complaining that there is error after we type code

#

what wrong item

amber shell
#

Hello, if I bought the $10 dollar PS card would I get it or it's just for Americans?

copper dawn
#

Can you make the app go fullscreen somehow?

noble acornBOT
# copper dawn Can you make the app go fullscreen somehow?
CASCADE WINDOWS / MONITOR ALIGNMENT

If your BUFF app looks like it's cut off at the top here's a workaround on how to be able to move the app around again:
-Right click on taskbar
-Select "Cascade windows" option
-All open windows will be resized, including BUFF
Another way of avoiding this bug is changing your monitor alignment, as the core cause for this issue is BUFF not liking your monitor alignment. Below is an example of a working monitor alignment that shouldn't cause any issues:

glass halo
glass halo
#

ticket wont help bro

simple path
glass halo
#

ok then wait i will ping u messages

simple path
#

either way, not stating your issue won't really make it easier for me to help you

glass halo
#

that are important

simple path
#

go ahead

#

if you break enough rules you might get banned by the way

charred crane
#

bruh vekyyy can i just ping you next time?

#

not cisco

peak knoll
#

I've been having this problem for three days now. I want a solution to it

simple path
#

no

charred crane
#

ok sir

charred crane
deft arch
#

i'm the one who said the problem here

glass halo
#

nvm its too far up.. problem is that i cant get anything from buff with those coins because it always says error try to restart app and no matter how much time i restart it it doesnt change anything..after i type code i get on mail it says error

#

and its not because item is sold out because i tried with another item just to see if that is problem

#

and same thing even tho item was still avaible 10 hours after it said error

glass halo
#

i restarted app i uninstalled app tried with phone and nothing

peak knoll
glass halo
#

i sent ticket to support and nothing

noble acornBOT
# peak knoll
NAN / 50 COINS LIMIT / AD PROBLEMS

You can only get 50 coins from games everyday (challenges not included). When you exceed the 50 coins limit, all games might either show that you get NaN or 0 coins.
NOTE: Watching ads is known to somehow break the cap - you can end up getting NaN/0 coins after watching just a few ads and it's why we don't recommend watching any ads at the moment if you are planning to earn coins from games. We're working on resolving this issue as soon as possible.
If you're getting 0/NaN coins today, you should be eligible to earn more coins tomorrow or after 23:59 GMT.

charred crane
peak knoll
glass halo
#

@simple path

peak knoll
#

you tell me that twomoro

charred crane
#

so that ads won't bug your limit

amber shell
charred crane
#

1 ad=30secs=1 buff coin

glass halo
#

@charred crane where is vekky now

amber shell
#

how can i watch ads

charred crane
#

NOTE: ads can bug the limit giving you 0 coins

charred crane
charred crane
runic root
#

Is it worth to get premium elite im currently using the normal premium

peak knoll
fast monolith
#

LoL challenges still not tracked ?

runic root
charred crane
charred crane
glass halo
#

how much time does take for admin to asnwer on your ping

#

vekky probbably left so i guess he wont help me

charred crane
#

no ideaa

glass halo
#

bruh

charred crane
peak knoll
charred crane
deft arch
smoky pendantBOT
#

dynoSuccess Zico03#6676 has been warned.

deft arch
#

i tried that yesterday didnt works but i will do that again today

charred crane
deft arch
#

sure

tacit arch
deft arch
#

but i still need a help for the card that i bought

tacit arch
#

They must have reason

deft arch
#

i bought a 650RP card when i check that in my inventory i found PUBG Mobile UC lmao

tacit arch
#

Can you send screenshot of your inventory?

deft arch
#

sure

tacit arch
#

Ok

deft arch
#

and this is the code i recieved on my email

deft arch
#

i did

tacit arch
#

Ok

deft arch
#

how long it takes to answer me?

tacit arch
#

Then just wait for answer, ita depends on demand

#

Like week probably

deft arch
#

ohh thats too long

#

hopefully it hapens with -250coins

tacit arch
#

They will probably give you refund

#

Not sure

fair glen
#

why won't buff track arurf?

#

from lol

tacit arch
noble acornBOT
#
SUPPORTED GAMES

Dota 2 - Ranked, Unranked All Pick, Turbo
LoL - Normal (Blind/Draft), Ranked (Solo/Flex), ARAM, Clash
TFT - Normal, Ranked, Hyper Roll, Double Up
CS:GO - All gamemodes that don't have bots (Community servers/Faceit etc. work too)
R6 - Newcomer, Quick Match, Unranked, Ranked
Apex - Duos, Trios, Ranked, Arena
Valorant - Spike Rush, Unrated, Rated
PUBG - Solo, Duo, Squad, Solo Squads
Fortnite - PvP Battle Royale (squads + duos + solo)
Splitgate - Social matchmaking
COD Warzone - Solo, Duo, Trio, Quads, Plunder
Rocket League - Casual, Ranked and extra modes
Heartstone - all non-AI gamemodes excluding Duel (Duel isn't OW supported atm)
Overwatch - Ctf, Elimination, Skirmish, Assault, Escort, Hybrid, Control, Deathmatch, Team Deathmatch, Survivor
NOTE: Temporary gamemodes (LTM's) aren't supported and will never be supported

fair glen
#

aaaaaah, thank you

fast monolith
#

LOL challenges still not updating

minor igloo
#

How do i connect my League of Legends account to buff?

charred crane
#

I just curiously want to ask a question in terms of Buff`s future. The topic interesting me the most is, if they are or will be Skins available in the market. I saw the Icon on the market section but it is completly empty. Also i want to know if Buff is looking forward to have more different Marketplace Items or if Buff is gonna stay on that supply differnce they have 🙂 Kind regards

novel pasture
#

why i dont have rank ?

charred crane
#

league mission

#

down ?

ruby cradle
#

for some reasons my wins isn't submitting for valorant into buff right now, any solutions to fix this??

charred crane
#

i would restart buff and have a look again or play one more game 🙂

#

i was playing

#

for 2 day

#

and this

#

didnt move

#

its work for 1 hour

#

it worked for CSGO on me +

#

then crash

regal moat
#

about the same issue

#

ok i'll do it

charred crane
charred crane
peak pawn
#

Hello, I recently downloaded Buff, and im having a big trubble loging in/signing up. I really need some help.

charred crane
charred crane
charred crane
fickle panther
#

For the "not tracking challnges on LOL" when redirecting to "last pinned message" is it --
The issue with LOL tracking and rewarding has been solved.
We launched an app update.
Please make sure your app is updated. The latest version is - 0.5.0.46
If you still have tracking issues please report it.

#

? apparently its solved

fickle panther
#

My challnges has been stuck for 5 games now

charred crane
#

i can't see that on my pins

charred crane
fickle panther
#

Hmm, which server is that in ?

charred crane
#

here in this channel

#

click on this

#

and then you can see the pinned message

fickle panther
#

wow, never used that, thanks. Im too old for discord ...

charred crane
novel pasture
fickle panther
#

that stands for What Do You Mean

half kestrel
novel pasture
#

i mean i have 56 point

#

and 3rd have 65

#

56*

#

we same

half kestrel
#

wait till next day

#

not yet updated

novel pasture
#

okay

#

ty

fickle panther
#

oh btw, i heard buff was gonna implement a queue system for items on shop ? Im using this program since the pandemic started, so 2 years, and never ever saw Riot points available...... But apparently some people manage to get it because , i quote a mod "They know what they are doing" .... Whats the trick ?

half kestrel
#

the trick is to check every hour

#

i always catch it

fickle panther
#

BRUH; Im unemplyed, i check after every game, i play 20 games a day

#

wtf

half kestrel
#

it was litterally available 1 hour ago

charred crane
frail harness
#

hey guys,
just wondering, the 650 RP LOL gift card can only be purchased by premium users?

tacit arch
#

Yes

half kestrel
#

yes

fickle panther
#

soo alll itemss buyers are unemployed who refresh the shop every 5 mins ?

half kestrel
#

no

#

every hour

tardy flicker
half kestrel
#

every 00

tardy flicker
#

remember me donqo

#

listen

half kestrel
fickle panther
#

FFS, for 2 years i never see Riot points available

half kestrel
#

lmao

#

i just saw it an hour ago

#

check when the time is 00

#

ex: 1:00, 2:00 3:00 etc..

#

ez

charred crane
#

so i doing these challenges and theyre not counting up

tardy flicker
charred crane
tardy flicker
#

how to see what gamemodes buff pays for playing

noble acornBOT
# tardy flicker how to see what gamemodes buff pays for playing
SUPPORTED GAMES

Dota 2 - Ranked, Unranked All Pick, Turbo
LoL - Normal (Blind/Draft), Ranked (Solo/Flex), ARAM, Clash
TFT - Normal, Ranked, Hyper Roll, Double Up
CS:GO - All gamemodes that don't have bots (Community servers/Faceit etc. work too)
R6 - Newcomer, Quick Match, Unranked, Ranked
Apex - Duos, Trios, Ranked, Arena
Valorant - Spike Rush, Unrated, Rated
PUBG - Solo, Duo, Squad, Solo Squads
Fortnite - PvP Battle Royale (squads + duos + solo)
Splitgate - Social matchmaking
COD Warzone - Solo, Duo, Trio, Quads, Plunder
Rocket League - Casual, Ranked and extra modes
Heartstone - all non-AI gamemodes excluding Duel (Duel isn't OW supported atm)
Overwatch - Ctf, Elimination, Skirmish, Assault, Escort, Hybrid, Control, Deathmatch, Team Deathmatch, Survivor
NOTE: Temporary gamemodes (LTM's) aren't supported and will never be supported

charred crane
tardy flicker
#

savagese7en

#

what was the command?

charred crane
charred crane
charred crane
#

oh wait lemme finish my game and ill tell u

#

bruh

half kestrel
#

no its not

half kestrel
#

no lol

tardy flicker
#

or do i get it by searching on google?

fickle panther
#

@charred crane thanks i ll try that

half kestrel
#

you need a role bruh

charred crane
fickle panther
#

Also, i panic bought the wrong key, I know there is no refund, but where could i resell it ?

charred crane
charred crane
#

nothing

charred crane
#

nope not there

peak knoll
noble acornBOT
#
BUFF SETUP

1- Close BUFF and the game
2- Keep Overwolf running
3- Launch the game and see if BUFF starts automatically when you launch the game

frail harness
#

I currently have about 650 coins. If I subscribed to premium, will these coins turn to premium coins or how it works?

charred crane
#

weekly challenge doesn't count to the limit

charred crane
#

ima let u know

charred crane
#

the league chall

#

dont work

#

i get coint

#

but the chall

tame rock
#

Hello, so why does it says i have 463.32 and i only have 237.42 in my balance ( i didn't spend anypoints) is it because sometimes it doesn't give me the points but counts as if it gave me? because i watched alot of ads and it didn't give me any

charred crane
#

dont work

charred crane
frail harness
peak knoll
#

@charred crane

charred crane
charred crane
#

imma just edit my message

charred crane
peak knoll
#

welp ?

charred crane
#

dont move

#

at all

charred crane
charred crane
half kestrel
tame rock
#

Alright thanks

charred crane
#

@tame rock here are the benefits of tiers

noble acornBOT
#
TIERS INFO

Please check the screenshot below:

charred crane
#

any help ?

charred crane
#

plsss

charred crane
#

pins ?

#

i gey coin

#

but the chall dont work

#

nice nice

charred crane