#support-en

1 messages · Page 648 of 1

onyx valve
#

yeah but is there is any chance that when the shop will be restored we get a notification

sinful vault
#

no

onyx valve
#

ok ty for help

sinful vault
#

np

charred crane
#

hey i need

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help

#

mods are u there?

onyx valve
#

and i have the last question when are you gonna and more things to eu ?

shadow wolf
#

Buff is trying to add as many items as possible

#

If we get supplier, we'll definitely add new items

shadow wolf
charred crane
#

from buff

shadow wolf
#

Did u buy premium?

charred crane
#

no

shadow wolf
#

U mean buff coins to real money?

sinful vault
charred crane
#

:/

#

ok

sinful vault
#

you cant get money from buff coins

charred crane
#

buff premium prices?

#

i will try to buy

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if i could

sinful vault
raven atlas
#

stuff

#

Im done

#

goodnight

#

Its working now... thanks for trying to help

regal pumice
#

hi, i bought premium. but let's say I won 2.50, it gives me 2.44, it's getting less and less is this a normal thing?

regal pumice
#

premium plus

tacit arch
#

Premium don't change amount of coins you earn in games, if you check History -> Transactions you should see how much coins did you get in game, and then next coins called Subscription bonus, and its same amount you earned in game

#

Valorant +2.50
Subscription bonus +2.50

regal pumice
tacit arch
#

Oh

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% from higher tiers don't count to subscription bonus

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What tier do you have?

scarlet hearth
#

% from all tiers don't count I think. I have bronze and I get less if I earn over like 1.5 coins

noble acornBOT
#
TIERS INFO

Please check the screenshot below:

tacit arch
#

@glacial escarp ☝️

scarlet hearth
#

So if I get a steam card and claim it and put it in my wallet, that amount stays in there and can't be taken away, even if I leave it for a long time and try and stack it with more gift cards?

#

Basically it won't expire once it's converted into my wallet?

tacit arch
#

Its in your steam wallet until valve cancel support for steam, and this will never happen so...

scarlet hearth
#

Cool. So I can collect steam cards until I have enough for whatever I want!!

charred crane
#

I had a query

tacit arch
charred crane
#

What special rewards do we get in gold tuer

tacit arch
#

Its outdated

charred crane
#

Tier*

tacit arch
#

No special reward

charred crane
#

Nothin??

#

Like no discord channel aswell??

tacit arch
#

Yes

noble acornBOT
#
TIERS INFO

Please check the screenshot below:

tacit arch
#

Only bonus

charred crane
#

T-T

#

Okay

#

Not gonna complain

tacit arch
#

¯\_(ツ)_/¯

calm shore
#

Guys is there a difference between the green and brown/orange points, because I can only see my green balance

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But in the shop I can see that some giftcards can only be paid with brown/orange points

calm shore
#

Ohh

#

So some cards can only be bought with premium coins?

calm shore
#

Am I blind or do I not see the eu only riot points card anymore

noble acornBOT
#
API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

tacit arch
#
  • 10 euro steam gift card (Global)
  • Terraria steam key (Global)
#

List of all nonpremium items in market

calm shore
#

I really don’t see the eu only riot points in the shop

noble acornBOT
# calm shore I really don’t see the eu only riot points in the shop
API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

amber meteor
#

read

calm shore
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Ohhh

#

Sorry

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Thanks

rigid heart
#

hello, why did the steam money worth 10 dollars in the buff game market go?

noble acornBOT
# rigid heart hello, why did the steam money worth 10 dollars in the buff game market go?
API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

fluid patrol
#

what do i do now

noble acornBOT
# fluid patrol
CHALLENGE STUCK

Here are steps to fix this issue

  1. Restart buff
  2. Navigate to the challenges tab
  3. Set the game selected to a different game than the one selected
  4. Switch back to the original game with the stuck challenge
  5. Play another match of any supported game
    Challenge should update and work as intended.
scarlet hearth
fluid patrol
#

didnt work

#
  • does level 2 unlock instaly after lvl 1 is done
fluid patrol
#

it didnt

solemn mulch
#

restart buff

fluid patrol
#

i did

#

twice

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followed the steps

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also didnt get the coins from csgo deathmatch

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:/

mystic birch
#

buff doesn't detect fortnite for me

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it worked yesterday

fluid patrol
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ping when u send the help

amber meteor
#

?

mystic birch
#

what's that

noble acornBOT
mystic birch
#

do have it on

noble acornBOT
#
BUFF SETUP

1- Close BUFF and the game
2- Keep Overwolf running
3- Launch the game and see if BUFF starts automatically when you launch the game

amber meteor
#

try this

amber meteor
#

I think it’s because of that

mystic birch
#

ah

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unstable

tacit arch
mystic birch
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solo

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not playing rn was playing about half an hour ago

tacit arch
#

Ok

wheat jackal
#

Hello.....why the 1350 to not available for so long.......
And the 650 are only for premium and o forced to collect for the 7200....can you stock them please ....or let us buy the 650

dusty crag
#

there are supplier issues for 1380 rp

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and only 650 rp is premium

next musk
#

i played a few games of val and i didnt get my points can someone tell me why i didnt get it?

dusty crag
#

I mean if u want u Can buy 7200 rp if you want but it's NA servers only

next musk
#

unrated

dusty crag
#

any pop up appear at the end of the game?

next musk
#

nope it only happened for like 2-4 games and thats it

dusty crag
#

did you have buff open during ur game

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and also overwolf opened

next musk
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yup

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overwolf?

dusty crag
#

how about u reenable overlay

cunning arrow
#

any update on when yall are gonna restock minecraft

wheat jackal
noble acornBOT
# cunning arrow any update on when yall are gonna restock minecraft
RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

noble acornBOT
dusty crag
#

here

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👆

cunning arrow
wheat jackal
dusty crag
#

ask riot and the supplier why

wheat jackal
dusty crag
#

yes

delicate chasm
#

can someone help me with a question?

wheat jackal
delicate chasm
#

2 questions to be prescose

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prescise*

dusty crag
#

ok

dusty crag
wheat jackal
delicate chasm
#

i just bought a riot 10 $ gift card ( only works in the US) , do i need to use a vpn to redeem the card or do i use a vpn to make an account and then redeem the card there ? 2nd question : will the giftcard expire

dusty crag
#

well it will be restock eventually

#

when suppliers issues is Fix

delicate chasm
#

India

wheat jackal
dusty crag
delicate chasm
#

so i make a new one?

dusty crag
dusty crag
delicate chasm
#

oh

#

ok

#

thysm

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tysm*

shadow wolf
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I don't recommend it

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But it's ur wish

dusty crag
#

problem is High Ping

delicate chasm
shadow wolf
#

Using vpn to create a new acc and using it

delicate chasm
#

then what else do i do?

slow cargo
#

Will minecraft be available for purchase again in the future?

slow cargo
#

Ok thx

shadow wolf
delicate chasm
#

so i just wasted 1600 buff points?

frosty nest
#

well, for league of legends you can just open a new account in that region

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but for valorant, it's kinda complicated and risky and not suggested

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so, better to buy cards for your region instead of buying cards for other regions 😄

scarlet hearth
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Any chance of magic the gathering arena coming to supported games for buff if hearthstone is there?

delicate chasm
scarlet hearth
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I'd say sell it

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I think buff should make it clear that it's not for AP and garena. It happens alot that people don't realise cause they're in a rush to buy it

fluid patrol
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my changllegnes

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dont progress

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should I reinstall buff?

proud wasp
knotty fossil
#

Is there any benefits of tiers?

proud wasp
noble acornBOT
#
TIERS INFO

Please check the screenshot below:

knotty fossil
#

Only these benefits
Or many ?

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More

proud wasp
knotty fossil
#

Ok

#

6% difference isn't too much ;-;

proud wasp
#

depends in how you see it

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6% is higher than 0

regal hill
#

I cant type on email and i cant even reinstall the buff

proud wasp
#

1- didn't get it
2- buff gets money through ads and premium subscriptions, no mining is involved.
3- kinda hard to answer that, because it was always worldwide.
4- a few mb
5- no, i'll send you the list in a few seconds
6- buff coins, and then you use them to buy giftcards

#

the list

noble acornBOT
#
SUPPORTED GAMES

Dota 2 - Ranked, Unranked All Pick, Turbo
LoL - Normal (Blind/Draft), Ranked (Solo/Flex), ARAM, Clash
TFT - Normal, Ranked, Hyper Roll, Double Up
CS:GO - All gamemodes that don't have bots (Community servers/Faceit etc. work too)
R6 - Newcomer, Quick Match, Unranked, Ranked
Apex - Duos, Trios, Ranked, Arena
Valorant - Spike Rush, Unrated, Rated
PUBG - Solo, Duo, Squad, Solo Squads
Fortnite - PvP Battle Royale (squads + duos + solo)
Splitgate - Social matchmaking
COD Warzone - Solo, Duo, Trio, Quads, Plunder
Rocket League - Casual, Ranked and extra modes
Heartstone - all non-AI gamemodes excluding Duel (Duel isn't OW supported atm)
Overwatch - Ctf, Elimination, Skirmish, Assault, Escort, Hybrid, Control, Deathmatch, Team Deathmatch, Survivor
NOTE: Temporary gamemodes (LTM's) aren't supported and will never be supported

knotty fossil
#

I get around 2 points per valo match
We if see at 6% it goes at 2.012 coins

proud wasp
#

2.12

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you get 0.12 more

knotty fossil
#

Oh yeah 2.12 mb

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Still sad that valo doesn't support AP servers

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Now just working hard for minecraft

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Also why are ads I mobile for 20 times

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in*

scarlet hearth
#

Anybody heard anything about magic the gathering arena coming to buff supported games because hearthstones already there?

proud wasp
#

Yes, r6 is rainbowsix
And you just need to keep buff running in the background while playing one of the supported games.
You'll get pop-ups at the start and end of each game match, and that's how buff earns money.

lucid imp
#

is there any way to redeem riot access code (US only) if u re not from US

charred crane
#

US only means America only

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trying VPN or mocking a location won't work

lucid imp
#

bruh

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thx anyway

charred crane
#

yep np

slender snow
#

can u guys restock rp ?

slender snow
#

or 2

fluid patrol
#

not anymore

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it jus does the loading

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thing

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shoudl i reinstall buff?

frosty nest
#

Why didn't you check the region before buying tho 🤔

delicate chasm
#

i had been waiting for 2 months to buy a gift card

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as soon as i saw it i just got it

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basically im dumb

vocal kelp
#

How do I connect Buff to Clash Royale?

frosty nest
#

well, sorry, the rest is up to you, you can try selling it your friends for cheaper price maybe 😄

frosty nest
vocal kelp
#

Thanks

frosty nest
#

:/

#

my pc froze so I can't copy the image

charred crane
#

are there any vbuck cards in buff?

gentle plume
frosty nest
gentle plume
#

there is an ongoing shortage of v-bucks codes

frosty nest
#

you can use it for now

gentle plume
#

so they aren't in the store for now

frosty nest
#

not guaranteed if they are gonna block it in the future

gentle plume
#

they will probably come back in the future

charred crane
gentle plume
#

there are v-bucks usually

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BUT

median surge
#

is there gonna be challanges for tft?

gentle plume
#

there is an ongoing shortage

vocal kelp
#

Where are the instructions for connecting to mobile games?

gentle plume
#

of V-BUCKS CODES

charred crane
#

like 100

median surge
charred crane
#

ik

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but imma start grinding if i know that there are vbuck gift cards but if there is no reward why should i grind with buff?

median surge
drowsy plover
#

i don't know how to use buff. It's open at background while im playin but nothing changes in challenges

median surge
#

u can get games?

dusty crag
#

so @pearl shore in your past games did a pop up appear at the end of the game showing your buff coins earned?

pearl shore
#

yea

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everytime

dusty crag
#

re-enable overlay for valorant

#

like close and reopen

noble acornBOT
dusty crag
#

after that

pearl shore
#

ok

mellow briar
#

valorant didn't count life and death products

dusty crag
#

try a spike rush and try to get more kills

dusty crag
mellow briar
#

should i pair it with valorant

dusty crag
mellow briar
#

how so

dusty crag
#

you just keep buff and overwolf running in the background

mellow briar
#

Can I enter without a degree?

dusty crag
#

while you play valorant

dusty crag
#

as I said you just keep buff and overwolf running in the background while you play valorant

dusty crag
storm tundra
#

I have a question

mellow briar
#

death match

dusty crag
#

ok

mellow briar
#

battle of life and death

storm tundra
#

Does I earn buff coins by playing from Geforce now?

dusty crag
#

only spike, unrated and comp

storm tundra
dusty crag
#

GeForce isn't supported

storm tundra
#

My PC is too weak

mellow briar
#

will count when the match is over

storm tundra
#

So that mean I can't earn Buff coins

dusty crag
#

meaning u don't get buff coins for playing it

mellow briar
#

i am currently unrankedi am currently unranked

#

I'm playing in the current unranked mode

storm tundra
dusty crag
mellow briar
#

yes

dusty crag
#

any pop ups appear after the match?

mellow briar
#

I don't know, I'm at the game right now

#

writes when finished

storm tundra
#

I have another question.

dusty crag
#

ok come back after the game and if no pop up appear then tell me

dusty crag
storm tundra
#

Does I earn something by doing something else that isn't playing?

dusty crag
#

no u don't earn from not playing

storm tundra
#

Hmm

#

Before I got some buff coins for watching an video

dusty crag
#

ok

mellow briar
#

Is copy mode supported?

charred crane
#

i asked that a few days ago but i can't find the answer so i have to ask again

dusty crag
#

I mean sure ig that's a way to get coins

charred crane
#

i got a code for fall guys

dusty crag
charred crane
#

where do i go to install it?

dusty crag
#

steam

mellow briar
#

yes

charred crane
#

yeah but where is the line to put the code?

#

i cant find it

dusty crag
#

brb

mellow briar
#

replication

#

mode

storm tundra
#

Did you found?

dusty crag
# charred crane yeah but where is the line to put the code?

How to use a Steam game key code that you got from a giveaway or a humble bundle or something like that. Just in case you didn't know. Top 10 STEAM Tricks: https://www.youtube.com/watch?v=tE53CjZ3T94&list=PL3Lq7rnBEf_IiwxgUCi9vq80FTE3XGOZY

► Subscribe http://bit.ly/iwanPlays
► All videos http://bit.ly/iwanAll
► Livestreams http://bit.ly/iPTW
► ...

▶ Play video
mellow briar
#

Is replication mode supported?

dusty crag
#

no

#

I mean u can get buff coins for it

mellow briar
#

okee

#

ranked

dusty crag
#

?

#

comp is supported

storm tundra
#

Why I can't get more ads to watch?

dusty crag
#

ads limit

mellow briar
#

Is rank supported?

storm tundra
#

I got only 1 ad to watch

dusty crag
#

yes comp is supported

mellow briar
#

oke

#

thanks

charred crane
#

thank you

#

i did it

dusty crag
dusty crag
storm tundra
#

Does they will add the thing to earn buff coins from Geforce now?

dusty crag
#

don't think so

storm tundra
#

Oh

#

So i can't earn anything

median surge
dusty crag
#

prob something to do with LoL

#

and LoL TFT

median surge
#

butt challange says get kda tft dont got kda man :D

dusty crag
#

¯\_(ツ)_/¯

tacit arch
#

TFT dont have challenges

storm tundra
#

I got 31 buff coins

proud wasp
#

great

#

i guess

median surge
storm tundra
median surge
storm tundra
tacit arch
#

Hmmh, good question, maybe Francisco know answer

dusty crag
median surge
#

.d

storm tundra
#

idk

dusty crag
storm tundra
dusty crag
#

if u don't have any more questions

median surge
#

will the dev team put tft challanges????

#

n/y?

frosty nest
#

no information, they might add challenges in the future

median surge
#

thx that will be good

sleek mason
#

Guys, I purchased a game key and when I try to redeem it on steam, it says that the key has been redeemed

#

Any help :/?

proud wasp
#

really weird

sleek mason
#

Is kinda sad

tacit arch
frosty nest
proud wasp
#

Send a screenshot of the error first

frosty nest
#

or something huge

sleek mason
#

Its in spanish

#

But it says the key has been reedemed before

proud wasp
#

right

#

Open a ticket

frosty nest
#

confirmed FineBro

sleek mason
#

Yeah, will do

light folio
#

Will we get products in India

frosty nest
#

you can use global ones except Riot Points 🤔

light folio
#

What about the gaming mice?

frosty nest
#

Well as I heard EU is planned for the future, but global is kinda impossible for physical items unless they get a big sponsor 😄

light folio
#

Bruh so how do I know what I can buy

frosty nest
#

you can see the available regions on the items

#

it says "global" "us only" "eu only" for the items

#

but India can't redeem RP

noble acornBOT
#
AP AND GARENA ISSUES

Starting June 2021 Riot decided to stop accepting global cards on AP servers.
That means if you play on any of the Asia Pacific servers, you won't be able to redeem RP cards on League of Legends and VALORANT.
Keep in mind that it was Riot's decision and there's nothing we can do about it at the moment.
Also, RP cards don't work on Garena servers too.
If you bought an RP card and you play on AP/Garena servers, please be careful next time and read the item description as all the cards are non-refundable!

light folio
#

Y though

frosty nest
#

Riot's restriction

faint kiln
#

I bought a 650 val points and got a code that allready used who can I speak with????

#

pls

#

I bought prime for that

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and got scamed

warm arch
light folio
#

Whew only amazon gift cards are global daaamn

frosty nest
frosty nest
#

fyi

frosty nest
faint kiln
#

eu

#

that code is global

frosty nest
#

and the error screenshot

faint kiln
#

one sec

charred crane
#

guys if i buy this can i use it on valorant ?

noble acornBOT
# charred crane guys if i buy this can i use it on valorant ?
AP AND GARENA ISSUES

Starting June 2021 Riot decided to stop accepting global cards on AP servers.
That means if you play on any of the Asia Pacific servers, you won't be able to redeem RP cards on League of Legends and VALORANT.
Keep in mind that it was Riot's decision and there's nothing we can do about it at the moment.
Also, RP cards don't work on Garena servers too.
If you bought an RP card and you play on AP/Garena servers, please be careful next time and read the item description as all the cards are non-refundable!

charred crane
#

or its only On League of Legends?

frosty nest
#

if your region is not AP, you can use it

#

or garena

#

as the bot says

faint kiln
frosty nest
#

Well

#

I can't do anything here, I'm trying to clear all infos up

#

no need to send the code 😄

charred crane
#

Greece

frosty nest
faint kiln
#

it is not working so i dont care

charred crane
#

send it to me

#

🙂

frosty nest
charred crane
#

jk

frosty nest
charred crane
#

am EU

#

i play Instanbul and some times Frankfurt Servers

faint kiln
#

anyways thanks

frosty nest
frosty nest
charred crane
#

this

frosty nest
#

yep

#

it doesn't work on AP region only

charred crane
#

one bad thing in my oponion is that the large codes are only USA

#

and i have to wait until the 1380 offer come again

frosty nest
#

yeah, they try to bring more items to the shop ofc

charred crane
#

is there a way to make they Global?

frosty nest
#

if there would, they would already have done it

#

😄

charred crane
#

🙁 sad

frozen crest
#

yo i just downloaded buff but its not tracking

#

i dont really understand and tried searching

dusty crag
#

Which game are you playing?

frozen crest
#

valorant

dusty crag
#

Gamemode?

frozen crest
#

i am wondering if anyone can help me

#

unrated

dusty crag
#

any pop ups appear at then end of a match?

frozen crest
#

no

latent cypress
#

hello i have buy premium with paypal but my account stay on regular account //

#

;/

noble acornBOT
dusty crag
frozen crest
#

i tried that tho

sinful vault
frozen crest
#

hmmm.........

#

yes i did

dusty crag
#

then re-enable it

frozen crest
#

it is on

dusty crag
#

close and reopen

#

it

frozen crest
#

okok i try

#

btw just wondering if i were to use a proxy will i be able to purchase the "only available in us" items?/

sinful vault
#

you will get banned if you use vpn i guess

proud wasp
#

but you won't be able to redeem them anyway

frozen crest
#

ohh ok then i just kinda feel frustrated so much of the items are only available in US

#

its fine i wont do it then

#

better safe than sorry XD

feral pagoda
#

whats the english raffle

#

weekly raffle

latent cypress
#

@dusty crag always on regular after a restart

feral pagoda
#

not waffle

frozen crest
#

i am thinking maybe some setting is conflicting with the buff app or something thats why i was actually thinking of going into a vc and screensharing

feral pagoda
#

whats the weekly raffle

latent cypress
sinful vault
dusty crag
#

try restarting a bunch of times

simple path
#

one restart should be enough

#

if 24 hours passed after you were charged for the sub open a ticket at #open-a-ticket

feral pagoda
#

whats the weekly raffle

sinful vault
#

i didnt even need restart when i bought premium

#

interesting

latent cypress
#

@sinful vault yes i have buy premium

calm shore
#

Is there a limit on how many ads u can watc

#

Watch*

sinful vault
#

yes

gentle plume
#

20

#

per day

tawdry cave
#

Today i bought a Stellaris Steam Key but it has already been used, has this happen before or any idea what to do?

calm shore
#

Okay

delicate vine
#

this is the seconde time i win a tft top 1 and receive nothing

#

i only get coins when im not top 1

frosty nest
delicate vine
#

whats that

frosty nest
#

A channel for the latest news about the app

#

bugs etc

delicate vine
#

oh

#

thanks

frosty nest
latent cypress
#

5 min i use the app i need already create a ticket... hope i will have no other problem ...

latent cypress
#

and the time to solve a ticket ? 24H ? 48H ?

frosty nest
#

No ETA about that, sorry

#

what is your issue exactly, maybe my magic ways can solve it

sinful vault
#

whats the issue?

latent cypress
#

my problem is i have buy premium. but my account wasnt upgraded to premium i have already restarted it multiple time

sinful vault
#

try loging out and loging in

latent cypress
frosty nest
#

can you try reinstalling buff and that ^^

delicate vine
#

they said the problem is fixed in — 02/12/2021 and will take a day or two for overwolf to upgrade it but its 12/12 and its still not working

sinful vault
#

what the issue

latent cypress
#

log out log in not work

delicate vine
#

top 1 tft no coins receiving

sinful vault
#

tft is unstable its not main game

#

sometime i dont get coin from it too

#

i think that the problem

frosty nest
latent cypress
#

i try

sinful vault
uncut slate
#

demm

delicate vine
proud wasp
#

it is

#

no

proud wasp
delicate vine
#

ok

latent cypress
#

@frosty nest done and isnt working

delicate vine
frosty nest
#

Alright, you can wait for 0-48 hours and if it's still same then you can open a ticket or if you already opened one, you can wait for the answer

latent cypress
#

hopefully i dont have pay the year subscription ...

#

@frosty nest ok i have pay second time and its working now

frosty nest
#

🤔 How did you pay second time

latent cypress
#

i will answer on the ticket to be credited for 1 month more

frosty nest
#

Subscription renews itself if you don't cancel it

noble acornBOT
#
CANCEL PREMIUM

You can cancel your premium subscription in the BUFF app itself (image below) or you can do it in PayPal if you used PayPal to purchase premium.
Note that your subscription will still stay active for 30 days after your initial purchase even after you’ve cancelled it. You just won't be charged next month.

latent cypress
#

because my account wasnt upgraded on premium

#

then i have retry again

#

and that working

#

then i will ask to be refunded for the first payment

frosty nest
#

well it seems like found a faster solution

#

😄

dense frost
#

I'm trying to redeem an item & it keeps saying, Error can't process order

iron thorn
#

will there be an @ ping for when rp is restocked?

frosty nest
#

if you are buying on phone, try buying it on PC

#

and one more thing; if you are buying by clicking on the price, try buying it by clicking on the item image

dense frost
#

Alright, thanks

brittle ice
#

Hey tolga, yesterday i bought steam 10$ global code, and when trying to reedem it, i get an error like this
Now i try to redeem it, it's not valid anymore

frosty nest
#

may I ask what your region is on Steam

brittle ice
#

I open a ticket yesterday, and idk when i get answer

frosty nest
#

your currency and country

light prairie
#

Are there no skins in stock or is thisa bug?

frosty nest
brittle ice
light prairie
#

ok

frosty nest
#

Turkey has the cheapest 2. store on Steam

brittle ice
frosty nest
#

So it's expected for Steam to block it 😄

frosty nest
#

Maybe

#

one sec maybe you can test if you wish

brittle ice
frosty nest
brittle ice
#

I mean i always redeem 10$ steam code, last time was 2 weeks ago

frosty nest
#

oh

#

that means code might be invalid

brittle ice
#

I guess its buff problem not steam

frosty nest
#

then wait for answer, nothing I can do and I hope they didn't block Turkey region for that 10 dollar 😄

brittle ice
#

Maybe some one when buy it from shop, bought the same card of me😂

#

U know steam cards always had sold quickly

frosty nest
#

😄 yep, but I don't think that's the issue

#

that might happen so rarely

brittle ice
#

Yeah, but does buff will help me for that? 🤔

frosty nest
#

I believe they will

brittle ice
#

Do they know is that i use this card or not?

frosty nest
#

No idea tbh 😄

worldly wraith
#

For some reason buff doesn't detect when I play apex. It works fine for other games, but not apex

simple path
#

there's nothing for apex in there though PepeHummm

calm shore
#

Is 80 points a day a good amount

frosty nest
#

yeah, it's even impossible

#

without premium

calm shore
#

Yea I make like 45 a day without premium

#

how much points are needed for some valorant points in EU

#

@frosty nest Can u explain me what this challenge means

frosty nest
frosty nest
calm shore
frosty nest
#

nope

calm shore
#

okk

charred crane
#

When does this card come?

frosty nest
dusky whale
#

hi i am wondering what this is about because i have been getting .01 coins recently

frosty nest
#

if it detects a bot in the match, that happens I think

little scarab
#

its happening even if there is no bots

dusky whale
#

yeah i have been doing wingman matches and it kinda does the exact same thing

noble acornBOT
#
TIERS INFO

Please check the screenshot below:

weary elbow
#

It usually takes some minutes

fluid patrol
#

4th time

#

askin

#

help

latent cypress
#

why my premium elite role request as rejected but i am premium elite ?

lapis frost
#

Is league still working?

#

everytime i finish a gaame it doesn't calculate properly

#

it says N/A

noble acornBOT
# fluid patrol
CHALLENGE STUCK

Here are steps to fix this issue

  1. Restart buff
  2. Navigate to the challenges tab
  3. Set the game selected to a different game than the one selected
  4. Switch back to the original game with the stuck challenge
  5. Play another match of any supported game
    Challenge should update and work as intended.
frosty nest
frosty nest
#

read the instructions fully

dusky whale
#

okay yeah so i played another wingman match and still got .01

kind grail
#

why does my global 650 point valorant gift card not work?

wanton scaffold
#

gta isn't in store?

frosty nest
noble acornBOT
# wanton scaffold gta isn't in store?
API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

kind grail
wanton scaffold
#

Will gta come back in store? Any idea?

weary elbow
weary elbow
kind grail
wanton scaffold
#

What i have to do after redeem gta?
Can u explain

noble acornBOT
# kind grail Asia
AP AND GARENA ISSUES

Starting June 2021 Riot decided to stop accepting global cards on AP servers.
That means if you play on any of the Asia Pacific servers, you won't be able to redeem RP cards on League of Legends and VALORANT.
Keep in mind that it was Riot's decision and there's nothing we can do about it at the moment.
Also, RP cards don't work on Garena servers too.
If you bought an RP card and you play on AP/Garena servers, please be careful next time and read the item description as all the cards are non-refundable!

noble acornBOT
lapis frost
noble acornBOT
# lapis frost Ys
LIMIT 50 COINS

You can only get 50 coins from games everyday. When you exceed the 50 coins limit, all games might either show that you get NaN or 0 coins.
You'll be eligible to earn more coins after 23:59 GMT.

weary elbow
lapis frost
#

We are only allowed 50 points a day?

#

Since when ?

proud wasp
#

it was always like that

frosty nest
#

maybe 4

lapis frost
#

I a 100% positive

#

3 days ago

#

i got like 70

#

from ads and games

frosty nest
#

🤔 can you send ss from history

lapis frost
#

let em double check

frosty nest
#

oh you got it with missions together probably

#

50 limit is only for gaming

weary elbow
#

20-50 from ads and 50 from games

lapis frost
#

Gaming only including ads?

frosty nest
#

ads also count in the max

#

but not the missions

lapis frost
#

Ah okay

tired vale
#

The daily missions to or just the weekly?

frosty nest
#

🤔 what is the question exactly

tired vale
#

Do daily missions also don't count or its just the weekly that don't count towards the maximum coins you can get

weary elbow
frosty nest
frosty nest
fresh kiln
#

what i do here

proud wasp
#

check your email

fresh kiln
#

yup there it is tnx

#

ehh it just brought this up

proud wasp
#

try with a dif browser

fresh kiln
#

same thing

frosty nest
#

try on incognito mode

#

ctrl+shift+n

#

open that confirmation url in incognito

burnt talon
#

Hello, Buff Prime automatically withdraws money from my credit card, I want to cancel the premium

noble acornBOT
frosty nest
#

so maybe they can refund it

carmine glade
#

hi

proud wasp
#

hey

carmine glade
#

i need some help

frosty nest
#

about what

carmine glade
#

all the giftcard with only us wont work in other countries ?

frosty nest
#

it will work for US region only

carmine glade
#

oohk

#

what if i use vpn

solid quarry
#

i cant click to buy something. He is not saying me you dont have coins or something just cant click why?

proud wasp
solid quarry
#

@frosty nest Tolga why ?

carmine glade
#

but my region dont have what i want

errant spade
#

why are the challenges in buff so hardd

frosty nest
#

🤔

#

😄

errant spade
tacit arch
# carmine glade what if i use vpn

not every gift card is US only, half out of stock items is invisible due to api bug, US only gift cards work in US, EU only gift cards work only in EU, global gift cards are global but depends on which gift card, they can have restriction on some countries, steam gift cards doesnt work in argentina and south africa and riot global gift cards doesnt work on AP region (Valorant) and Garena (League of Legends)

#

list of all nonpremium items in market
+10 euro steam gift card (Global)

  • Terarria steam game key (Global)
tacit arch
errant spade
#

like 5k dagamge in 1 game

#

thats alot

#

like alot

carmine glade
#

1380rp i want but am from africa

errant spade
#

and whats riot acces cod

#

e

tacit arch
errant spade
#

ye

#

xd

tacit arch
errant spade
solid quarry
#

@frosty nest i can buy from phone application but cant from PC ?

tacit arch
tacit arch
# errant spade o and why not eu

because riot dont have Riot access gift cards for EU region, restrictions are from companies and not buff, buff is only seller

carmine glade
#

ook so Nigeria can buy then

tacit arch
carmine glade
#

no

tacit arch
#

then you can

carmine glade
#

thanks

blazing zephyr
#

What if i play on a diffrent console

#

liike what if i play on switch can i still get buff coins?

frosty nest
#

no mac no console

blazing zephyr
#

Dang

fringe raptor
#

I played the game without dying, and the program did not finish my first task

fringe raptor
#

same problem

proud wasp
fringe raptor
#

no

proud wasp
#

Are you playing on garena servers?

fringe raptor
#

no

proud wasp
#

and which gamemode were you playing?

fringe raptor
proud wasp
#

oh okay

fringe raptor
#

so i have to make it again

#

?

proud wasp
#

unfortunately yes

#

but you need to wait until the tracking system is on

#

or it'll be pointless

tacit arch
#

is overlay on?

proud wasp
#

He already got coins from league, that's why i suppose he has it on

frosty talon
#

guys realy I waiting 4 month for 1380 RP and they didn't put it to buy unlucky why she take to long ??

frosty nest
#

but did he get coins for his last match which he got 0 death

frosty talon
#

asking about my problem ?

frosty nest
#

You can read

fringe raptor
frosty nest
#

0 death one

fringe raptor
#

yes

frosty nest
#

What did you see in the endgame popup

#

it tells the stats in that popup

lone slate
#

Hi, sorry for asking but how can I cancel my premium subscription?

noble acornBOT
# lone slate Hi, sorry for asking but how can I cancel my premium subscription?
CANCEL PREMIUM

You can cancel your premium subscription in the BUFF app itself (image below) or you can do it in PayPal if you used PayPal to purchase premium.
Note that your subscription will still stay active for 30 days after your initial purchase even after you’ve cancelled it. You just won't be charged next month.

sour cave
#

hey

#

i need help

slender snow
#

why didn t restock rp 1350 cards : (

sour cave
#

they said just keep an eye for the market

slender snow
slender snow
sour cave
#

i know i was waiting too

manic birch
#

Sziasztok

#

How are u guys?

sinful vault
slender snow
sinful vault
#

they have no supplier

#

i thikn

sour cave
#

they don't have enough money ?

sinful vault
#

do you know who is supplier?

#

and that issue
for more information ask mod

#

but there are no more information

#

just that

#

supplier issue

sour cave
#

ok thank you

vocal hamlet
#

I'm sure you know this but ads don't work at all anymore, don't tell me they're buggy I know it

#

I also wanted to ask, can I disconnect mobile games from the account?

frosty nest
#

no

vocal hamlet
#

what is no?

vocal hamlet
#

that was way too fast to even read

frosty nest
#

lmao

vocal hamlet
#

how tf did you instantly answer XD

sour cave
#

@frosty nest

frosty nest
#

?

sour cave
#

i need help can u come private ?

raven path
#

Hello! I recently joined BUFF. I am beginner tier, it says I have 260 balance, but have 412 points on the tier up section. Why is this? I have never purchased anything.

frosty nest
#

that's all 😄

#

Nothing to worry

raven path
#

Ah, I was very confused

#

Thank you very much

#

Have a wonderful day

frosty nest
#

👍 you 2

open blaze
#

how can i fix this error?

scarlet hearth
open blaze
#

damn im dumb thx xd

kind prism
#

how do you delete the app forever?

#

it cost too much damage on my pc

weary elbow
simple path
#

try locating Overwolf in the bottom right of your taskbar and double click it, a side bar will open - hover over it, locate BUFF, right click it and press "Uninstall"

hot cypress
#

guys

#

i need help

weary elbow
#

yes

hot cypress
#

I have purchased a game but it does not download how do I get it?

weary elbow
#

wich game

hot cypress
#

Among Us Steam CD Key

weary elbow
#

put it in steam

hot cypress
#

thay send for me cod

weary elbow
#

yes, put it in steam

hot cypress
#

so i must open steam?

weary elbow
#

yes

dapper yoke
#

Are you planning to add Halo at some point? That would be awesome

hot cypress
#

thank u guys ❤️

#

it work

wooden kite
#

i cant get brawl stars link to work

tacit arch
tacit arch
wooden kite
tacit arch
#

error?

wooden kite
#

wait lemme send screenshot rq

tacit arch
#

do you have more than 400 trophies in game?

wooden kite
#

i have 23k lmfao

#

so do u have an idea why?

#

i could send u the link and u could check if that works

#

🤷‍♂️

#

i doubt its the links issue tho

tacit arch
proud wasp
charred crane
#

when is this going to be back in stock

#

i finally got 1600 coins but i havent seen this thing in stock for several days

tacit arch
mighty sandal
#

Buff mobile is not tracking my games

#

Withing brawl star

tacit arch
#

Looks like brawl stars tracking have some problems, check it after few minutes or hours

charred crane
#

I played ranked match a lot and it didn't count

tacit arch
#

game?

charred crane
tacit arch
#

brawl stars have some tracking issues right now

proud wasp
#

it is

simple path
frosty granite
#

how do I update billing info

#

just brings me to the buff installer page

#

help

restive parcel
#

where can u see tracking (game) issues stats?

frosty granite
#

@proud wasp

proud wasp
frosty granite
#

so then how do I get premium?

dapper crag
#

Sup problem in brawl stars I'm play but still 0 match

proud wasp
#

or were you premium before

frosty granite
#

was premium before

#

can I even get it again

#

I've gotten it before

weary elbow
proud wasp
#

if you get double charged, please let me know

frosty granite
#

I did that many times

#

it sends me 100 emails saying to update my billing info

proud wasp
#

hm

#

Are you sure your card has money?

frosty granite
#

yes

#

positive

proud wasp
#

it's really weird that it stopped working out of nowhere

frosty granite
#

I am sad

weary elbow
#

you can try to buy it with google

frosty granite
#

how

weary elbow
#

mobile app

proud wasp
#

in the mobile app

frosty granite
#

ok

frosty granite
#

ok google didn't work either

#

sad

#

I guess I won't get premium

peak elbow
#

Are there only 35 players participating in a weekly raffle

tacit arch
#

No

charred crane
#

Guess what

peak elbow
#

Then how does it exactly work

tacit arch
frosty granite
#

?

#

wdym

charred crane
#

Vundabar

tacit arch
#

I dont recommend it

peak elbow
#

Oh

frosty granite
tacit arch
frosty granite
#

how will that help

#

if I want to get premium

tacit arch
#

Im just asking, if you don't have blocked online payments somehow

frosty granite
#

ok

charred crane
#

Guys guess what

#

Wundabar

silver moat
#

The 10€ riot points gift card is only valid for EU and i am from egypt but i play on EU servers can i use these cards?

weary elbow
#

yes

silver moat
#

Ok thx for help

pure stone
#

hi i redeemed a buff gift card for valorant points that is a global gift card but when i put it into my game is says "not available in your region." is this a valorant issue or a buff issue

pure stone
#

im on australian servers

#

OCE

weary elbow
pure stone
#

yes

#

sorry

weary elbow
#

you cant use the gift card

noble acornBOT
#
AP AND GARENA ISSUES

Starting June 2021 Riot decided to stop accepting global cards on AP servers.
That means if you play on any of the Asia Pacific servers, you won't be able to redeem RP cards on League of Legends and VALORANT.
Keep in mind that it was Riot's decision and there's nothing we can do about it at the moment.
Also, RP cards don't work on Garena servers too.
If you bought an RP card and you play on AP/Garena servers, please be careful next time and read the item description as all the cards are non-refundable!

weary elbow
#

read the description of the item

pure stone
#

ohhh

#

i see

#

i didnt see that in buff

#

thats alright thanks for the help

weary elbow
pure stone
#

MBMB

#

thanks

scarlet hearth
#

How do I get rid of this?? Wasn't there before I downloaded Buff, is it an overwolf overlay?

weary elbow
scarlet hearth
#

Not that I can think of, apart from games

cursive sentinel
#

whats are the orange coins and how do i get them pls and i need help on how i can buy riot gaems gift card

weary elbow
#

its the premium price

cursive sentinel
#

oh ok thx

rotund spire
#

what do I do if Buff Mobile isn't tracking my games

weary elbow
rotund spire
#

ye

weary elbow
rotund spire
#

oh ok

oak steppe
#

So I purchased the global 650 rp card thrice , without noticing that it isn't applicable in ap servers . Is there any way to reverse it ?

dusk gale
#

yo im using garena LOL, i downloaded riot LOL but still cant

wooden kite
dusk gale
#

even though i did everything i should did

weary elbow
dusk gale
#

played with 200 ping

serene ginkgo
#

well then, not sure how else to advise you, sorry

#

it's not officially supported

unique glade
#

how to see when is my premium going off ?

weary elbow
unique glade
#

well i think 14-15 but i want to find out exacly to know how much to play to buy 5 e rp bcs i cant buy it without premium

weary elbow
#

ig

tiny glen
#

Buff isn’t detecting my brawl stars wins

#

I have one about 3 or 4 matches but buff didn’t detect my wins

sturdy heart
#

Anyone know why invite link didn't work for this game but it work for coc?

amber meteor
sturdy heart
#

But i wanna link the brawl stars game so i have to copy it from coc too and not brawl stars?

tiny glen
#

You can’t use the same link

amber meteor
tiny glen
#

When your setting up COC use a COC invite

amber meteor
#

Yes

sturdy heart
#

Well i use brawl stars invite but it didn't work

tiny glen
#

When setting up brawl stars use brawl stars invite

#

Use the brawl stars link to set up brawl stars

amber meteor
tiny glen
#

But use a COC link to set up COC

sturdy heart
#

Yes that why i know coc for coc since i already connected coc