support-en

[agile viper]

please, thank you!

[marsh lantern]

Can you give more details pls?

[frosty nest]

https://www.roblox.com/games/12985361032/Metro-Life-City-RP

As I understand you can't find the game on Roblox?

Oh you mean in-game the event is not there

https://discord.gg/VPrFdwvYnB

I think that's up to them to answer, at least they can answer better

[frank sandal]

id

[cerulean sluice]

how long does it take on average for someone to get like an email for a support ticket?

[frank sandal]

im trying to complete this challenge and when i knock down someone it doesnt count even elimination its just show top 10 once every game even when im not top 1

i tried everything uninstalling buff, restarting

can someone help me?

[noble hamlet]

will be fixed soon ur not the only one everyone got it

[frank sandal]

ohh

but my friend completed this misson already

today

[terse basin]

new seasons always has problems

[frank sandal]

oh alr

hope i will have enough time to complete this tho

i did like 15 games trying to fix this

[noble hamlet]

you mean not getting xp or the knock down 10 enemies?

[frank sandal]

knock down 10 enemies

i knocked like 20

and still not counted 1

and its always saying top 10

even when im not

[frosty nest]

Fortnite api down

:/

So it is expected

[frank sandal]

alr

when will it be fixed?

[frosty nest]

Not a fixed date but I would say 1-3 days, business days most likely

[empty trout]

do buff discounts go away after being activated for too long or do they just last until a purchase?

[frosty nest]

As far as I know they do last until a purchase

[solid rapids]

theres no surveys on offerwall

[oak lichen]

does the roblox h&r event work for my phone if I have the buff app?

[brave rose]

in repo, rounds i have the same problem, the challenge say 5 rounds and not work

[crystal sequoia]

are minecraft challenges tracking for anyone?

[stuck urchin]

nope

[frosty nest]

It is for PC app only I think

[oak lichen]

thank u

[ruby oar]

I restarted my Buff Premium Elite subscription about an hour ago, and it still does not show up in buff. How long could I expect it to take to sync?

[stuck urchin]

usually instant

[stuck urchin]

so wait a bit more or contact support

[ruby oar]

ok

[brave rose]

Does anyone know how long it will take for them to fix the buff exp pass?

[stuck urchin]

no info we are all waiting for the fix

[west monolith]

how can we change the region of our buff shop

[hard scarab]

siege is not working do you know how soon that will be fxed

[stuck urchin]

u cant its locked unless u went to another country which u need to contact the support to change it for u

[stuck urchin]

no info about that

[west monolith]

im in the wrong country like

im in canada

but my shop is in us

[stuck urchin]

u need to contact the support in the app or from the website

https://www.buff.game/contact-us/

tell them u want to change the marketplace

[west monolith]

ok thx

[stuck urchin]

np

[west monolith]

they will answer us via our email?

[stuck urchin]

yea

[stuck urchin]

or from the app if u contacted them there

[agile rune]

Question, if my buff isn’t tracking my games, I was trying to do the new event however it isn’t tracking, do I reinstall buff?

[stuck urchin]

roblox ?

try to restart buff and the game then enter again starting with buff

[proud tundra]

when i open roblox and buff this thing pops up, i cant close it or do anything but i still want to track my points

(and its not currently tracking points)

[wind stirrup]

I HAVE bug or proplem i dont khow but when i finish a match in valorant its only give buff and not xp and i need it pleas halp

[tame fiber]

#app-updates

[alpine talon]

so i crated a ticket on buff and it wonts me to re-install over wolf withs a clen slate but i can't rambler my buff login and the first time i the tribble shooting steps i relisted i was not login to over wolf so i when and typed my email and password and it told me accent dos not exist so i thot that i musted have login using my google accent and now i am scared that i am login to buff withs a buff accent and not with my google accent to login and i have a lot of stuff withs my buff accent and i am very confused because i am 99% positive that i used my google accent to login because if not i whined have rot it done and put it in the fire prof password lock box and i don't have it in my lock box and i don't want to lose all my points, boost's geftcardes😨 😰

[ionic bison]

I'd reply with something helpful but get this guy to the nearest English class 🥀

[brave niche]

this doesnt answer my question tho, refreshing my page wont magically make whats "out of stock" restocked

[kind flint]

I have a bug where when i finish a valorant match it gives me a roblox end match screen or else it doesnt give me a nything does anyone know how to fix

[agile rune]

Alr thanks

[faint sinew]

i have the premium elite yearly subscription and it doesnt give me the buff pass?

its included with

[umbral prairie]

Is there a problem lately with Buff? So after I finish a game, and I mean any game. The banner is stuck on the top left, still saying that I am in game and earning buff points when in fact I have already quit the game. Now the problem with that is in fact I don't no XP and neither buff coins.

[magic inlet]

#app-updates

[magic inlet]

#app-updates

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by Kubalu (Staff)

[magic inlet]

This is the solution to make your cards show as restocked

[noble acorn]

WIDGET SUPPORT

Follow these steps to contact support

Summoned by Kubalu (Staff)

[magic inlet]

Press Ctrl + Tab and click on X

[hardy carbon]

So its 12pm now officially 22nd so the event is over now till the 27th now should I expect a email in like 9hours?

[dreamy swan]

I'm subscribed to a yearly pass but i didn't received my buff pass for this season

[hardy carbon]

@dreamy swan Look in here it explains why https://discord.com/channels/442965268386283521/955853242397515817

[dreamy swan]

ohh ok so am i gonna be refunded or possibly given the pass and exps i didn't received once it's fixed

[hardy carbon]

Should get the pass once it is fixed atm nobody is earning exp

[dreamy swan]

how bout exp would i get credited for the amount of play i already have put in

[hardy carbon]

probably not bc its not tracking exp but idk for sure

[dreamy swan]

oh ok tnx 4 da heads up

[magic inlet]

Wdym in your email?

[hardy carbon]

@magic inlet says i be contacted by email also u gonna stop the weenkend event its already the 22nd now?

[marsh lantern]

Event ends on April 12th

So why would the event stop??

[hardy carbon]

i meant for this weekend event not the entire thing

[marsh lantern]

Kinda same answer, today it's the 22nd and wekeend 1 ends on the 23rd, as it says on the event page

[hardy carbon]

oh i see my bad thought it ends on 22nd bc it says 20th to 22nd i guess i keep playing so i dont lose my spot

thanks for clarifying

[marsh lantern]

Yea, I just saw you're n1 on the leaderboard, so I was about to tell you not to stop playing until the 23rd

[hardy carbon]

I be getting off for 20min or so my pc needs some rest lol

One thing i had this earlier idk if it actually gave me the points i stopped paying attention bc i thought i already won its the second time it has done this glitch heres a screenshot excuse the 6min timer i ended the game at 5min but my screenshot button wasnt working at first I just wanted to bring this to your attention

[brave niche]

but i been using the app for months now, at no point if i restart the app or refresh it in any way have they restocked

this is just like saying refreshing will give me new set of challenges i already finished
no i have to wait till saturday for me to get new challanges

so im wandering if theres a day cards reset all at once, or if its just random and we may get another card of one that was just sold out

[noble hamlet]

yall really have to turn on xp cuz already almost 48h who are importent:/

[marsh lantern]

#app-updates

[noble hamlet]

ik, aint blaming any of you for it but you think we will get some composation for the time? or prob not?

[marsh lantern]

All the information we have is in that message

[noble hamlet]

aight

[magic inlet]

Due to very high demand, some cards are as quickly as possible out of stock

[noble acorn]

RESTOCK

IMPORTANT INFO: If you don't see the item on your marketplace, not even "out of stock", it means that there's an API issue. The item is out of stock and you'll see it again once it comes back on stock.

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one!

We understand how frustrating it can be not to find the item you want on the marketplace, but we cannot do anything about that - we're just passing you the information we have!

Summoned by Kubalu (Staff)

[noble hamlet]

trust you find them at stock at some point i did either but didnt have enough buff points lol

[stuck urchin]

bro the refresh isnt random check the card time when it get sold out and follow it next day

[cobalt sundial]

when will riot cards be back in stock with regular buff points instead of premium buff point i have enough and have been waiting for ages

[noble acorn]

RESTOCK

IMPORTANT INFO: If you don't see the item on your marketplace, not even "out of stock", it means that there's an API issue. The item is out of stock and you'll see it again once it comes back on stock.

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one!

We understand how frustrating it can be not to find the item you want on the marketplace, but we cannot do anything about that - we're just passing you the information we have!

Summoned by Ali (Staff)

[proven verge]

About the Roblox challenge, is it only for players in US?

[marsh lantern]

Yep

[proven verge]

I'm not in US and I thought it'd work

[rotund orchid]

Do I need to subscribe to Premium to be able to recharge Riot, and why is it out of stock since I downloaded the app?

When did Riot Cards last become free, and do I need to purchase it to redeem it?

[hidden badge]

i had buff pass with my yearly premium elit, and now its gone why??

[lime torrent]

look in #app-updates

@hidden badge

[hidden badge]

owh yeah sorry didn't check

[rotund orchid]

Help

how can i refresh marketplace on desktop

[rotund orchid]

just go out and go in or how?

[smoky pendant]

almo3alembtngana was softbanned.

[hidden badge]

it restocks every 2h and 30 min

[magic inlet]

If you want your marketplace to be updated, go to another tab and then click marketplace tab again, and your marketplace will be updated

[rotund orchid]

must go premium to get riot cards or how I am new

[brave rose]

still down season buff?

[magic inlet]

#app-updates

[magic inlet]

Well, if the card is marked “Premium only,” then you must be premium, otherwise you can't buy that card. You don’t have to pay for Premium — you can get 1 day of Premium Elite for free in Buff Pass

[rotund orchid]

Ty for help

I play valorant alot and make mission But don't get any Xp in Season why?

[magic inlet]

#app-updates

[rotund orchid]

Oh okey

[placid magnet]

Hi devs, can you add Riot cards in GB, not for only premium

for regular people

[magic inlet]

Some items are only for Premium. We don’t have any info about when they’ll be available for Regular prices

[placid magnet]

it was there

before

[lime torrent]

than you have to wait till its available again for non-premium

[tired stag]

But ig 2 weeks ago i bought it for normal price...since that it shows only premium price

[magic inlet]

Some items are only for Premium. We don’t have any info about when they’ll be available for Regular prices

[digital crown]

No valorant points without premium?

[magic inlet]

Some items are only for Premium. We don’t have any info about when they’ll be available for Regular price

[smoky pendant]

extremegamer5908 was softbanned.

bilboos was softbanned.

[alpine talon]

is it the buff app having some probloms or is it over wolf? cas thing are tracking but also not and XP has been brock for like 3 days my Roblox challigints is not tracking but it is cas i am still getting buffs for play time also the genshin iminpackt is having the same problem😐

[magic inlet]

#app-updates

[noble acorn]

HOW ROBLOX TRACKING WORKS ?

Open any game Roblox -> Play for at least 1 minute -> Press ESC and leave game (Do not close Roblox, otherwise you will not be tracked) and you should be in the lobby (game selection) and receive a Match End pop-up screen (Buff points + XP). If you want to continue tracking Roblox without closing Roblox just choose another minigame or same minigame in lobby

Summoned by Kubalu (Staff)

[alpine talon]

ty

[smoky pendant]

not_khiz125 was softbanned.

[copper river]

I've raised a ticket multiple times to unfreeze my account... still unable to login

any help?

[tepid tapir]

you have to wait the awnser on the ticket. Noone here can help on those stuff

[smoky pendant]

cueiopistola was softbanned.

[grand salmon]

Hi there, I have the yearly buff premium, but it does not recognize that buff pass is active. Is there a fix for this?

[noble hamlet]

all yearly subriber have that problem devs are already working on it

[magic inlet]

#app-updates

[grand salmon]

Cool. Thanks

[smoky pendant]

blanoise was softbanned.

[solid rapids]

there are no surveys on the offerwall for me what do i do??!?!

[orchid yew]

no xp only points from cs?

[noble hamlet]

All have the same problem

Devs working on it

[lime torrent]

#app-updates

[twilit oxide]

I thought it restocks at a certain time and u have to ambush it, idk how much stock there is

[stuck urchin]

nope there is no regular once till now for global cards

[twilit oxide]

For the $5 riot points, i thought it restocked at 1:30pm NZT, that's how I had been getting them all this time 0:

[stuck urchin]

same but 5 riot global restock every 2h some at 1.30 pm or am u just need to understand the pattern

[tiny spade]

Will we get any compensation for the EXP problem? Like 10 levels when its back working or extra time?

[rugged elk]

why i can get XP more

i play like 2day i got 0 XP

[tiny spade]

buff pass isnt tracking XP rn

theyre working on a fix

[rugged elk]

ok ty

[twilit oxide]

i just attempted to redeem my $5 riot card but i havent received my verification email

[verbal spire]

its bugged, u gotta wait 30 mins restart app and retry

it worked for me

also i recommend saving for 10$

[twilit oxide]

im temporarily using my premium 24 hrs thing

because it seems that its onl available for premium rn

[verbal spire]

both in stock?

[twilit oxide]

what if i wait and by the time it works its out of stock

[verbal spire]

they always hve stock for riot

[twilit oxide]

no, im based in new zealand so only the riot $5

[twilit oxide]

for me, i see it out of stock most of the time, i just know that it restocks at 1:30pm for me so on the weekends i ambush it if i have enough points

[twilit oxide]

so should i restart my laptop now

[gleaming jasper]

I didn't receive any code in my email when I tried to buy a gift card

[twilit oxide]

wow ok i waited 30 mins and its out of stock again now

i use my premium elite 24hrs to redeem the $5 riot, but no verification email sent, and after restarting and 30 mins, its OOS

[glacial wind]

general concensus to restart? Im trying to get the $10 steam giftcard

[ionic bison]

damn yall actually catching it restocking?

[twilit oxide]

apparently everyone is experiencing issues with the verification email

[glacial wind]

ah

[wise ice]

is there somethign going on with games not rewarding points and stuff?

[twilit oxide]

yea someone said it restocks randomly but at least for me, it restocks at 1:30pm NZST

[wise ice]

when i clsoe darktide it kept on giving me points without rewarding me

[gleaming jasper]

At least you have the advantage of having a Steam card; I only have the Roblox and Riot cards.

[glacial wind]

do you not have a 24 hour premium you can use?

[twilit oxide]

me, i used my premium elite 24hrs to redeem, but verification email wasnt sent and now its out of stock again

[glacial wind]

same thing is happening to me but it hasnt gone out of stock yet

[twilit oxide]

probably because of region? here its out of stock most of the time so i have to catch it at the right timing

[orchid yew]

no verification code

[wise ice]

Is there a rwason why my buff points atent being properly gien to me when i close a game

[gleaming jasper]

Another thing I've noticed is that people from America and Europe get more cards than Latinos, and that's unfair.

[twilit oxide]

if its not tracking, see the #game-status channel, if ur game is offline, it wont track

[twilit oxide]

america gets everything, nz gets nothing 😄

[gleaming jasper]

I don't know if this is racism or classism, but it's truly outrageous.

[glacial wind]

i think its more of population density, not something that extreme

[twilit oxide]

yeah, smol regions miss out on a lot of services

is there a way to check if marketplace is working, like u can check the game status?

[glacial wind]

damn the steam giftcard is gone

[languid onyx]

This has been happening for a while now, why does it show that im playing roblox?

[tranquil sinew]

My buff isnt tracking XP for any game

[stuck urchin]

its bugged at the moment

[tranquil sinew]

ofc it is

wont get compensated either

[dusty solar]

since the buff exp isn't tracking, is the buff battlepass days paused?

[brave niche]

had about 4 or 5 people respond and out of everyone this one was the ONLY useful one. thank you

[stuck urchin]

no one knows we are just waiiting till it gets fixed then see if will they announce anything

[floral willow]

hey im getting unknown errors can someone help me i get them after i complete the matches

[stuck urchin]

try to restart the game and buff and lunch buff first also try to avoid getting out of the game or the round before it finished usually doing that cause unknown it happened with me before

[quartz knot]

Verification codes not being sent

[floral willow]

okay thank you so much man

[jade mortar]

hey my accounts been frozen

[noble acorn]

FROZEN ACCOUNT

If you try to sign-in and receive an error message, you can see it in the screenshot below. Please fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Kubalu (Staff)

[magic inlet]

Verification system is down

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by Kubalu (Staff)

[magic inlet]

Verification system is down

[magic inlet]

Verification system is down

[magic inlet]

Verification system is down

[magic inlet]

Verification system is down

[hardy carbon]

So now i won 1st I just wait for an email about the laptop correct?

[lean fern]

congrats

[hardy carbon]

Thanks

[slim junco]

wen they restock like ones a day a week ?

[noble acorn]

RESTOCK

IMPORTANT INFO: If you don't see the item on your marketplace, not even "out of stock", it means that there's an API issue. The item is out of stock and you'll see it again once it comes back on stock.

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one!

We understand how frustrating it can be not to find the item you want on the marketplace, but we cannot do anything about that - we're just passing you the information we have!

Summoned by Ali (Staff)

[slim junco]

to buy val staff do i need premium?

[noble hamlet]

For the ppl who uses buff for a longer period of time is it normal for bugs that they can take up to 3 days to fix?

[tepid tapir]

I mean there was a weekend in between, grant people some rest

[noble hamlet]

ngl good point my bad

[tepid tapir]

no worry, in the online world we often forget that people dont work 24/7

[noble hamlet]

haha yeah, i play 24/7 so i forget that sometimes

[noble hamlet]

what means 500% game earings and 200% monthly buffs? whats the difference? and what is X2 daily reward?

[tepid tapir]

the bottom one are the normal earnings and the top one is the premium earnings, so it's 4x the normal amount on top

The first game of the day you get an every day Bonus stacking on a streak from 1-5 Buffs, after the 5 it starts at 1 again, with premium those are double so 2-10 buffs

[noble hamlet]

ohhh gotcha it says yearly get the buff pass, does it mean free buff pass every month or just in the actual season?

[tepid tapir]

a season is always 3 month, so the new pass every 3 month 🙂

[noble hamlet]

so bassicly i buy it janurary i get janury-march buff pass next season i get again free buff pas because yearly sub right? basicly 12 months every 3 months free buff pass cuz of yearly?

sry im sometimes a bit stupid

[tepid tapir]

yes exactly like you said

[noble hamlet]

lol than i would get 4 buff pass free every 3 moths 12 months with yearly sub? this is way to Op

[tepid tapir]

But it works that way haha
I upgraded to yearly last june or so, so right now in my 3rd pass I believe

[noble hamlet]

dang, i prob upgrade next season to yearly than

[tepid tapir]

If you have an active plan right now best to upgrade 1-2 days before it would book.
Because if I remember correct the yearly was booked right the moment I activated - and not on the rythm of the monthly plan I had before

so you dont waste money

[noble hamlet]

yeah appreciate the help very muchhh

[tepid tapir]

most welcome 🙂

[sacred jacinth]

I have a problem. My account has been frozen. I filled out the unfreezing form two weeks ago and still haven't received a response via email. What should I do?

[tepid tapir]

there is nothing you can do except wait a reply

[sacred jacinth]

BRUH

[tepid tapir]

administrative stuff is only handled over the ticket system - so there is nothing to do except wait on a reply there

[sacred jacinth]

It's a bit of a bummer that nothing can be done about it

[patent sage]

Solved exp issue ?

[humble roost]

I need help

[noble hamlet]

Naw prob 1-2 more days

[noble acorn]

FROZEN ACCOUNT

If you try to sign-in and receive an error message, you can see it in the screenshot below. Please fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Ali (Staff)

[hot forum]

paid for the battlepass and wont even be able to complete it lol

[noble hamlet]

xd kinda true hope they will add the days

[smoky pendant]

sb009_ was softbanned.

dreamy001 was softbanned.

[spiral nimbus]

Bruh I finished top 3 where is it?

[kind flint]

Is there a way to stop launch game screen

[noble stone]

I'm not getting my confirmation code

[smoky pendant]

cusattorenzo was softbanned.

.yaosef was softbanned.

[solar pendant]

buy premium

[magic inlet]

Verification system is down

[hardy carbon]

Good morning everyone

[magic inlet]

Refresh challenges

[errant schooner]

What did the latest update update?

Cuz i js updated but nothing changed so im js curious

[sterile hare]

XP earning is working again so that must have been the update

[brave rose]

welcome again exp ❤️

[errant schooner]

Yey

[noble hamlet]

someone know if we get the days or smth composated?

[tepid tapir]

they'll surely post an update soon on the fix
we'll see

[noble hamlet]

gotcha

[tepid tapir]

Is the pass returned for you? Mine still shows not working

[noble acorn]

WIDGET SUPPORT

Follow these steps to contact support

Summoned by Kubalu (Staff)

[noble hamlet]

i bought it 1 month ago normal so i still have it, did u update?

[tepid tapir]

ye I did, but dont show for me just yet

[noble hamlet]

huh

[lean kiln]

i have premium elite yearly, and it still says i don't have the buff pass... and ive been not getting xp for like 4days now

[magic inlet]

#app-updates

[wicked hollow]

Anyone know if we are getting some form of exp compensation or buff points due to this buff pass issue?

dont know where else to ask this hence it going here

[lean kiln]

im hoping we get the missing xp.. cause it'd be kindda bs if we can't finish the buff pass anbd get the rewards cause of this outage

[blazing moss]

whenever i have buff on my fps drops from a constant 200 to 100

but when i look at task manager it's not taking up that many resources

the hell is going on?

[wicked hollow]

can confirm for me that the recent update is giving buffpass exp finally

[hybrid inlet]

Hi

Someone

[wicked hollow]

I hope they do something, if its like a flat small amount of buff points then thats just a slap in the face tbh

[lime torrent]

yeah now we have to wait to get our passes back again xD

[errant vale]

my pass is working tho

[dusk walrus]

Bro why's Amazon and roblox always sold out

[solar pendant]

cuz a lot of people want it

[dusk walrus]

Sadly and I wanna buy a shashibo cube

[lime torrent]

mine not
I made now a ticket to the buff app support

[thick dawn]

Is the xp gaining online again ?

[wispy light]

getting xp, just no pass yet

[thick dawn]

so we are gaining xp but pass isnt going up ?

[wispy light]

the pass is going up, we just can't claim the paid pass yet

[thick dawn]

last time i checked it wasnt even going up

[noble hamlet]

yoooo what are you sendinggggg

[solid rapids]

this fake lol

bro why is offerwall scamming me on buff like it never gives points always says in progress or whatever

[manic seal]

no info about it

[manic seal]

is the app minimized

[noble acorn]

FPS

The solutions below might help improve your FPS while using BUFF:
-Disable Overwolf Hardware Acceleration
Check the following link to learn how to do it: https://support.overwolf.com/en/support/solutions/articles/9000183412-visual-artifacts-in-overwolf-apps-hardware-acceleration-
-Disable highlight recording in BUFF
To find the settings, click on the gear ( ⚙️ ) icon in the bottom left corner of BUFF, select "Highlight recording" at the top and then tick the slider so that the recording is disabled; restart BUFF and your game in order for the settings to apply
-Reduce mouse report rate/polling rate
This can usually be done in your mouse settings software, general instructions would be to check your mouse's "performance" tab and look for "polling rate" or "report rate" settings; lower the value until you don't experience any stutters, our recommendation is to never go below 250 Hz

Summoned by Mico♡ (Staff)

[smoky pendant]

weekend_frit_0 was softbanned.

otto_ss was softbanned.

[noble acorn]

WIDGET SUPPORT

Follow these steps to contact support

Summoned by Mico♡ (Staff)

[solid rapids]

i already used that nobodys responding

alr ig i have to grind for 5 weeks for the $10 bc no offerwall working or surveys showing up

[solid rapids]

can anyone still help

[feral maple]

Is there a way to remove the buff pop-up window when i start a game? It is starting to get annoying to tab out 9f my game to wait then close the window then tab back into my game

[stuck urchin]

u can cancel it from the settings if u have a subscription without it u cant really

[stuck urchin]

here no one can u just need to wait for them to respond

[solid rapids]

alright

[fleet star]

greetings

i am need of assisstance

i cant get buff to track roblox

[halcyon radish]

Hello may i get some assistance?
my account is frozen

[fleet star]

how'

pls give more clarity to ur statement

[tepid tapir]

You can fill out a form on the website
You find it under "contact us"

[halcyon radish]

okayy thanks!

[noble acorn]

FROZEN ACCOUNT

If you try to sign-in and receive an error message, you can see it in the screenshot below. Please fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Kubalu (Staff)

[noble acorn]

HOW ROBLOX TRACKING WORKS ?

Open any game Roblox -> Play for at least 1 minute -> Press ESC and leave game (Do not close Roblox, otherwise you will not be tracked) and you should be in the lobby (game selection) and receive a Match End pop-up screen (Buff points + XP). If you want to continue tracking Roblox without closing Roblox just choose another minigame or same minigame in lobby

Summoned by Kubalu (Staff)

[fleet star]

THX

[rotund orchid]

Why valorant offline and when it will comeback?

[marsh lantern]

Read #game-status

[twilit oxide]

Why do games get offline?

[agile viper]

Um the H&R block Is not in the game, like in the game the building isn't there and I watched the trailer, there's no building of H&R and recites, does anyone know why

[agile viper]

alr I need to go (I cant respond) I'll be able to see it when I get back!

[magic inlet]

Due to the update, tracking may not work

[lean condor]

my buff app is not opening it it opends in the taskbar but will not open so i cant see

[magic inlet]

Do WIN + P then pc screen only

[lean condor]

nope

still in taskabr

nvm i got it tysm

[warped sable]

hey theres like an error on my buff i have premium but its letting me collect the premium rewards

is there a way i can fix it

[tepid tapir]

#app-updates

[warped sable]

thank you

[modern oyster]

Are you guys going to add aram:mayhem ?

[tepid tapir]

check #latest-news first message of february

[modern oyster]

ok thx

[smoky pendant]

emasfer was softbanned.

[lucid pond]

where do I find the "become a beta tester" info? I clicked on the banner in the app and this is where it took me

[marsh lantern]

Beta testing is now closed, sorry

Check your email every now and then bc they send emails now

[dusk spear]

Buff boots up with siege but pops up a thing in the top right that says tracking isn't working at this moment

[tepid tapir]

#game-status

[magic inlet]

You’ve already answered your own question

[tawdry mantle]

how can i add my bal to buff points?

[magic inlet]

$deposit/$dep <amount>

[odd sinew]

Hello, I am contacting you because I tried to contact you via live chat on the computer application but I haven't received any further replies from you. The problem is that there was an issue with XP for 2-3 days and I played a lot and nothing was credited. I would like some compensation for this, please. Thank you.

[magic inlet]

#app-updates

[odd sinew]

Okay, but how does it work for all the games I've completed where I haven't received any XP

[tawdry mantle]

$deposit/$dep <amount> how does this work do i just do $deposit/$dep 100

and my buff will update on app?

i did they command now i have it all in my bank how do i transfer this money to my buff balance

[magic inlet]

Just play any supported game, and once you are finishing, you should receive XP results, or if you play event-based games, play a match and you will receive buff points + XP

[noble acorn]

SUPPORTED GAMES

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too

Summoned by Kubalu (Staff)

[tawdry mantle]

okay what about for my issue

[magic inlet]

Command $deposit <amount> or $dep <amount>. Ex. - $dep 100

[tawdry mantle]

i have transfered it to my bank

now how do i transfer that points i make here to buff

[magic inlet]

No, you must buy item, more info you will find in pinned message #game-bot-beta 📌

[tawdry mantle]

okay let me check my item can i buy?

okay so i need 5000 points for 20 buff

?

[magic inlet]

Yes, it's written there #game-bot-beta message

[smoky mortar]

Question, is the Seasonal Point Boost (the one in the Buff pass) supposed to show on your profile page on desktop or no?

[magic inlet]

Seasonal point boost will automatically activate for you

[tepid tapir]

You see it in your transactions

[smoky mortar]

Ok ty

[smoky mortar]

Ah okay because I used to be able to see it on the profile page after use but I didn't see it this time.

[tepid tapir]

yea same, but you can always double check in your transactions if you are uncertain 🙂

[smoky mortar]

Ah okay tysm! I always forget to check that.

[hardy carbon]

@marsh lanternI still am waiting on an email about the grandprize I understand it can take a few days just get back to me at your earliest convenience?

[marsh lantern]

?

I don't work for Buff

So I can't send you anything about no prize

[hardy carbon]

Ah no worries then just gotta wait more

[pastel night]

is the riot card only for premium or also for free people?

[smoky pendant]

incredible_dragon_68041 was softbanned.

[magic inlet]

Some items are only for Premium. We don’t have any info about when they’ll be available for Regular prices

[sonic bramble]

Why is the premium track locked behind a paywall when I pay for premium elite

@marsh lantern @proud wasp

This is just another reason I didn't beta test your crap

[marsh lantern]

#app-updates

[urban kettle]

[bright skiff]

Hey, I got Premium and three times I got confirmation emails 5-6 hours later and couldn't redeem my prizes because they immediately becase unavailable again. What's up with this?

[covert jackal]

Buff is not tracking my Valorant

[wispy light]

#game-status

Offline

[twin trout]

every time I'm on the website, when I move my mouse to the edge of the screen I get this pop-up offering me 60 extra coins for "joining now" after I've already joined. I never got the bonus when I signed up (like I was supposed to)

[odd sinew]

xp dead ???

[fierce mural]

So I was waiting in the marketplace and thought let's do smthn nice for the world and I bought the tree plantation thingy, after 20 mins riot gift cards came in stock and I tried to buy them but it said I needed premium so I used my premium elite for 24 hrs just to buy it but when I went to redeem it, it said I can only buy 1 thing every 30 mins and then it went out of stock in the next 5 mins.

My question is my premium elite got wasted, and now I don't have another and I wanted a riot gift card.

What to do?

No-one?

Anyone?

Hello?

[odd sinew]

I advise you to wait until tomorrow to buy

[twin trout]

According to the FAQ they restock the stores and gift cards every 8 hours

[bright skiff]

Something similar but I was about to redeem THREE times and the code got to my emails about 6 hours later and it was out of stock again.

[fierce mural]

What did you do?

[bright skiff]

I clicked on redeeem (I have premium), asked for the code, waited. Nothing. 6 hours later, email. This three times in one day, absurd.

[fierce mural]

Have you ever gotten a riot gift card?

[bright skiff]

Nope, that'd be the first time.

It appeared thrice yesterday so I tried all of 'em

[fierce mural]

Rip

[lunar pendant]

when is the double points for fortnite being available

[bright skiff]

so no intention to fix this I guess

[gentle trout]

Is there no play to earn on the buff mobile app on iOS?

[wispy light]

yeah you're the only person in the region i guess

[brave rose]

i complete the level 1 on cs2 and i can't reward 10 coins

[manic seal]

some cards have high demand

[noble acorn]

WIDGET SUPPORT

Follow these steps to contact support

Summoned by Mico♡ (Staff)

[manic seal]

theres nothing u can do other than wait a restock

[noble acorn]

CHALLENGE CAN'T CLAIM BUFF POINTS

If you are trying to claim buff points in a challenge but an error message appears as shown in the image (the code may vary, but the issue is the same), it means you have already received the buff points. You can check this in your Transactions.

Solution: To continue the challenge, simply play 1 match and it will automatically move you to the next level where you want to continue

Summoned by Mico♡ (Staff)

[fierce mural]

I've waited for 3 restocks they just get instantly sold out. So I've given up on buff

[brave rose]

not claim nothing, i finish the level 1 on challenges and that can't claim to level two

[magic inlet]

Are you getting any error message

[magic inlet]

Due to very high demand, some cards are as quickly as possible out of stock

[brave rose]

nope, look

my 10 coins is locked

[fierce mural]

Hear me out, in my region. I only got riot gift cards and Roblox. And they get sold in less than 30 seconds. Cant you like restrict people to one per day, or have quotas. Or at least make the only gift card available not have premium so I don't have to waste my 24 hrs premium elite

[magic inlet]

When you click ‘Claim’, you receive some error message?

[brave rose]

look, i can't push claim

[magic inlet]

Some items are only for Premium. We don’t have any info about when they’ll be available for Regular prices

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by Kubalu (Staff)

[fierce mural]

Ok have them for premium but at least have enough that they don't get sold in 15 seconds

[magic inlet]

#support-en message

[fleet star]

this is the support thread isnt it

[wispy light]

click on the highlighted message and it will take you to the answer

[modern oyster]

Is the rp gift cards only for premium?

[fleet star]

is the roblox gift card premium only

[marsh lantern]

#support-en message

[marsh lantern]

#support-en message

[fleet star]

bro that doesnt answer the question

it just says some items

[marsh lantern]

It does answer your question...

[fleet star]

ok nvm it does

mb

[digital crown]

how do i enter a promo code

nvm figured it out

[brave rose]

but if reinstall can i lost my premium?

[marsh lantern]

Nope

[brave rose]

reinstall and nothing... still weird

[copper river]

The Riot gift card always seems to be out of stock and always purchased 2 hours ago in specific? when would it be in stock and when can I buy it?

[noble acorn]

CHALLENGE CAN'T CLAIM BUFF POINTS

If you are trying to claim buff points in a challenge but an error message appears as shown in the image (the code may vary, but the issue is the same), it means you have already received the buff points. You can check this in your Transactions.

Solution: To continue the challenge, simply play 1 match and it will automatically move you to the next level where you want to continue

Summoned by Mico♡ (Staff)

[noble acorn]

RESTOCK

IMPORTANT INFO: If you don't see the item on your marketplace, not even "out of stock", it means that there's an API issue. The item is out of stock and you'll see it again once it comes back on stock.

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one!

We understand how frustrating it can be not to find the item you want on the marketplace, but we cannot do anything about that - we're just passing you the information we have!

Summoned by Mico♡ (Staff)

[brave rose]

but i can't continue lvl 2 of challenge cs2 :/

[smoky pendant]

jeromi_antony was softbanned.

chotabhai_ was softbanned.

[magic inlet]

@brave rose

[brave rose]

:/

well no problem is just 10 coins

[hardy carbon]

Anyone works at BUFF its been over 48hours since the event any update on my email about the grand prize?

[solar pendant]

it can take about a week. the support team has been more busy and dont have a lot of people working

[analog quarry]

anyone have their pass back yet?

[hardy carbon]

I see thanks for the info now i wont be worrying and stressing alot about it i just keep on waiting then

[analog quarry]

the buff pass still isn't active for me

[brave rose]

anyone have the same bug? i can't reclaim the first level of challenges on cs2

[plucky imp]

i need help plz

[valid raft]

hey guys did anyone happen to stumble to this: BUFF POINTS CLEANUP??

i lost all my point 🙁

[magic inlet]

@valid raft , @plucky imp and @brave rose 👆

[magic inlet]

#app-updates

[analog quarry]

damn... still...

[jagged agate]

bo7 tracking issue, endgame doesnt track

[marsh lantern]

BO7 is not supported

[solid rapids]

nobody responds to widget support

also has anybody actaully had an offerwall task work because it never gives me points

[supple swan]

is the buff pass not included with premium anymore ? I have premium yearly and I dont have buff pass since yesterday

[magic inlet]

#app-updates

[supple swan]

thanks mb

[magic inlet]

Wait for a response, we can't help you with that

[noble stone]

Can you restock robux more often please

[noble acorn]

RESTOCK

IMPORTANT INFO: If you don't see the item on your marketplace, not even "out of stock", it means that there's an API issue. The item is out of stock and you'll see it again once it comes back on stock.

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one!

We understand how frustrating it can be not to find the item you want on the marketplace, but we cannot do anything about that - we're just passing you the information we have!

Summoned by Kubalu (Staff)

[sly drum]

is Shadow Fight Arena on Steam available in Buff's game collection?

[noble acorn]

SUPPORTED GAMES

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too

Summoned by Ali (Staff)

[winged panther]

ok thanks

ill try one more time ok

[woeful merlin]

I just realized i have the annul prem elite pass and i dont have the buff pass ?

[magic inlet]

#app-updates

[woeful merlin]

oh sorry i didnt look before i spoke

[sullen axle]

Just seen I don't have the buff pass. I have the yearly sub on elite. I should have it

[smoky pendant]

gunmaz01. was softbanned.

[winged panther]

oh

my question is that im in the uk but everytime i try to buy the uk only one (GB technically) it never works

its like retailer cannot sell item 🙁

any help?

this is my 6th try

[paper pelican]

its a known issue, been like it for about a week now, i wonder if we will get any compensation bc were missing the xp boost etc as well

[sullen axle]

Do u get the code and which ones are u trying to buy? Has it worked before for u? I'm from the uk and they worked fine for me. haven't redeemed in a couple weeks though

[winged panther]

So im interested in getting the UK/GB £10 gift card for roblox

i will try again and update u

[zenith zealot]

my buff pass has been taken away since about a week now and i still haven't got it back. Any idea when this issue will be fixed?

[winged panther]

hiya

heres some images for proof!

enough buffs

[agile thunder]

Will steam codes come again?

[wispy light]

#app-updates

nobody here knows when it will be fixed

[sullen axle]

Is the verification code u put right? Make sure there isn't any spaces as well

[winged panther]

yeah ill try again thanks

still says internal error

ill wait for the next drop for global

i doubt the people getting them are real like its gone in 5 minutes

[calm oasis]

Can someone tell me why I didnt get my points???

[winged panther]

Yahoo!

Didn’t work

[winged panther]

1000xp?, maybe you didn’t redeem them?

[calm oasis]

im suppose to redeem it?

[winged panther]

Well, I’m not a mod but when I played a game it should give it automatically

[ionic bison]

gotta ask you guys, how do I fix Buff not tracking? I play Roblox in a bit and ill hop of itll close to the roblox app thing or whatever then maybe the next time I play a game it wont track that one

but then maybe itll track the next one

[marsh lantern]

That’s EXP, not points, EXP is automatically added to your bsttlepass

Different things

[noble acorn]

HOW ROBLOX TRACKING WORKS ?

Open any game Roblox -> Play for at least 1 minute -> Press ESC and leave game (Do not close Roblox, otherwise you will not be tracked) and you should be in the lobby (game selection) and receive a Match End pop-up screen (Buff points + XP). If you want to continue tracking Roblox without closing Roblox just choose another minigame or same minigame in lobby

Summoned by Ali (Staff)

[sudden grove]

im doing boinkers quest and im at 5 boinkers but the 3 boinkers quest wont claim

[marsh lantern]

Won’t claim or won’t track?

[sudden grove]

wont track

[regal radish]

im doing val but every time i get out of a match it says it didnt count with the roblox bar at the top (gam ID error) andwhen i close val it said it didnt track any matches after 3 hours of comp

[sterile hare]

Also depends if you're even playing a game that gives points, not all of them do.

[noble acorn]

WIDGET SUPPORT

Follow these steps to contact support

Summoned by Ali (Staff)

[marsh lantern]

#game-status

[manic nest]

How come despite having Premium Elite yearly it says I no longer have the buff pass? I had it yesterday

[manic nest]

nvm just saw an above post. anyone else who is having this issue, looks to be a bug they're looking into

[wicked hollow]

Anyone else tried redeeming Steam codes and getting less than what was advertised? I just redeemed £5 and got less when adding it to my Steam account.

[magic inlet]

How much did you get

[wicked hollow]

£4.97 for some reason, first time I've got a steam code and its given me less than advertised, only asking here if others have had the problem as that could rack up to hundreds if not thousands if its affecting more people.

[magic inlet]

Check your purchase history. You should see that code you purchased was converted into your currency. I think £4.97 is probably fine, unless you received even less

[wicked hollow]

I dont care about 3p I think me bank acount will survive lol I just wanted to ask if it was a normal thing when redeeming as so far for me its been £5 and £10 every time.

[magic inlet]

Yes, it’s normal. As I said, the card was converted to your currency based on exchange rate. If you haven’t received even lower amount, you can check it in "View Purchase History"

[thorn prairie]

Oh shoot this is why i wasted like 10k xp minimum 💔

[ionic bison]

lemme ask you something rq im just curious

if i see that glhf buff thing when i get on a game it means its 100% tracking right??

like no way im just going to play and it wont track anything

[marsh lantern]

We cannot guarantee that. That screen means that it has detected that you started a match. Most likely it will track, as there shouldn’t be any problem. You should check at the end of the match if it tracked or not

And you should play to have fun, not constantly checking the app. It’s passive earning, and you should play to enjoy and have fun

[ionic bison]

so if it dosent track its just like a glitch or something end?

[ionic bison]

WE all play diff games diff

[marsh lantern]

I can’t tell the issue if I don’t see it

Just play your game and have fun

[wary robin]

hey hi i logged in after a while my all points just gone to zero after so long i am able to see in market global cards has been added

can anyone from support help me to get my points back?

also i am willing to buy premium again but problem is here i dont get any rewards mostly clean ocean and clean beaches so its not worth it. either help me with region change or something like that

@marsh lantern

[noble acorn]

WIDGET SUPPORT

Follow these steps to contact support

Summoned by Ali (Staff)

[dusky rover]

Hello, I just created my account and it was immediately put on hold. I did not violate any rules. Please review my account.

[marsh lantern]

Where are you from?

[dusky rover]

Palatine

[marsh lantern]

BuffPlay is for US only

[dusky rover]

Use a VPN or is this against the rules?

[smoky pendant]

sparkdawn517 was softbanned.

zorex2 was softbanned.

communistcarl19 was softbanned.

[marsh lantern]

Won’t work and permanent ban

[wary robin]

@marsh lantern you didnt answered me

[marsh lantern]

I did

Read above

And read the rules too, please #info-and-rules

[marsh lantern]

@wary robin

[marsh lantern]

@wary robin

[marsh lantern]

@wary robin

#info-and-rules @wary robin

[sand wolf]

uhh

anyone here?

[half pond]

I'm trying to join the "Block's Receipt" challenge but I'm just getting the too many requests error when trying to load the leaderboard, Buff says it didn't track anything when I join Metro Life, and the usual pop-up showing the contest is active whenever I join the game doesn't show up. I've tried fully closing and re-opening BUFF, but that hasn't done anything to help unfortunately.

[exotic cradle]

the blocks receipt challenge is broken not tracking when i join the game and i've lost about 15 minutes of gameplay registered so that would be 3 pointx

its not fair to lose points due to a glitch when i see other people are getting points right now on the leaderboard

and i also just ended another session which was over 5 minutes to test if i got 1 point and nothing registered

[half pond]

got it fixed

toggle the challenge

in ur settings

toggle it off then on again

and maybe try restarting buff

it worked for me at least

[exotic cradle]

it was active but now that i went to settings it works now thank you

i didnt have to do that last weekend so idk why that happened but now i wasted 4 points i couldve had smh

[signal goblet]

can i know at what time can i redeem gift card in buff in India because everytime i see it its out of stock

[lofty bolt]

Same issue here 😭

[magic inlet]

@lofty bolt and @signal goblet Due to very high demand, some cards are as quickly as possible out of stock. If you want to know times when restocks happen, please read this channel https://discord.com/channels/442965268386283521/870329411986149536

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by Kubalu (Staff)

[noble acorn]

TOO MANY REQUESTS/REQUESTS OVERLOAD

If you receive an error message "Too many requests" or "Requests overload! Chill and try again in 5 minutes :)". This is due to spamming marketplace, sign-up/in and more. To resolve this issue, please wait exactly 5 minutes and an error message will not appear

Summoned by Kubalu (Staff)

[exotic cradle]

its tracking now thank you

[magic inlet]

Yw enjoy 😇

[acoustic fable]

ive got a question about one of the annoucements #announcements⭐ message so why not use a cloud platform or just some old desktop like wouldnt a optiplex or some mini pc work

i mean its cheaper to use cloud and way better than actually self hosting on your own due to electrical/setup and whatever else is needed for minecraft i obviously dont understand much about computers

im assuming that you pay for electricals and are not talking about cloud server or cloud platform however i would note that setting up cloud is easier

@marsh lantern

[twilit lion]

hello can i say is the riot and roblox giftcards are to premuims only because i have the points to redeem a gift card and when im trying it just dosent appear why is that

[noble hamlet]

yeah only for premium users atleast in germany lol

[magic inlet]

Due to very high demand, some cards are as quickly as possible out of stock

[winged panther]

sorry 🙁

I just meant taggings annoying for people, thats all

are the GB 10 pound roblox carrds working?

this is the problem i keep having, any ideas?

[hidden shard]

My Buff still isnt working for me

[winged panther]

yeah its tricky

[magic inlet]

Restart Overwolf and try again

[magic inlet]

Send more info

[winged panther]

yeah ive tried

[magic inlet]

Still same?

[winged panther]

give me a min

hmmm

[magic inlet]

Are you getting a different error message than Internal error?

[winged panther]

ill try again

almost

[noble acorn]

WIDGET SUPPORT

Follow these steps to contact support

Summoned by Kubalu (Staff)

[vivid flax]

hey

i opened buff today and my buff pass is locked is this a bug? im a premium elite member

[lime torrent]

#app-updates

[vivid flax]

oaky thank you

also is it just me or are we gaining more points?

[naive pumice]

is there a specific time riot cards restock

just cause theyre always out of stock when i check

[silver flax]

Hey everyone, can I earn xp while playing Sims 4?
Also is the buff desktop and mobile app in sync with the same account? It would be cool if you play pc games then u can get rewards from the mobile buff rewards store if the same account is in sync
The desktop rewards store has a poor selection of rewads and always out of stock 😕

[wispy light]

no they don't sync rewards

yes sims 4 has xp* on pc

[noble acorn]

RESTOCK

IMPORTANT INFO: If you don't see the item on your marketplace, not even "out of stock", it means that there's an API issue. The item is out of stock and you'll see it again once it comes back on stock.

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one!

We understand how frustrating it can be not to find the item you want on the marketplace, but we cannot do anything about that - we're just passing you the information we have!

Summoned by Mico♡ (Staff)

[wise ice]

hey so i have hte yearly sub for buff but i havent gotta my buff pass activated whats going on

[manic seal]

nobody has it its down, they are working on it

[terse crow]

kuronami is in my shop and riot card outta stock😭

[signal goblet]

Prime in my night market and i never saw riot card in stock 😭

[analog quarry]

excuse me?

am i actually going to lose the event because of this?

i was #1

[analog quarry]

is it actually because i was using a timer to tell me when it was time to rejoin? to see when i got my point? if so just bruh

[noble acorn]

WIDGET SUPPORT

Follow these steps to contact support

Summoned by Kubalu (Staff)

[analog quarry]

submitted a ticket though

my first place is just thoroughly screwed

i literally can't win anymore

[analog quarry]

also i only get ai responses

[analog quarry]

anyone know how long responses typically take? i feel antsy waiting (i suppose not that it matters horribly much anymore anyways)

[marsh lantern]

It’s the weekend, it can take some business days

We can’t do anything here

[analog quarry]

uuuuggghhh

so like do you know what we'd even do about the fact this happened?

and you can't do anything being here?

[magic inlet]

We don't handle administrative stuff here. Please be patient and wait for a response

[analog quarry]

damn it, ok...

[marsh lantern]

Gaming fraud, it says on the ban. And these bans are made manually, so a dev checked your account to see if you were cheating

[analog quarry]

well they were wrong

[smoky pendant]

a_p_m_2_4 was softbanned.

khalil2639 was softbanned.

[past spade]

/ticket

my buff says acount frozen

[analog quarry]

So this is gonna happen to a lot of people, isn't it?

[noble acorn]

FROZEN ACCOUNT

If you try to sign-in and receive an error message, you can see it in the screenshot below. Please fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Ali (Staff)

[marsh lantern]

No. You were banned. Most people are frozen due to inactivity

Complaining here won’t achieve anything

[analog quarry]

A thing I have to say, they don't have rules for use posted anywhere, so if anyone runs into this issue, how would people know?

[marsh lantern]

Event has a link with rules and terms of service, the app has terms of service that you agreed to

[bright lion]

how long will it take before my acount gets unfrozen

[marsh lantern]

7 business days

[lean fern]

@marsh lantern i can't log in right now, is buff down? says error; gaming fraud detected? I've used this buff account for 4-5+ yrs now lol if im banned for gaming fraud it's def due to an error.

[lean fern]

"Access Denied: Game Fraud Detected"

there's definitely not any fraud. Perhaps the issue was that I played deadlock while I forgot to close my window of roblox so maybe it looked weird.

[analog quarry]

I've used it similarly long, I'm not entering another competition though... If I get my account back ._.

[lean fern]

oh did you get banned today too?

[analog quarry]

Last night, yeah, same with someone else as far as I know

[lean fern]

okay im sure the team will look into it. maybe there is some false positives with some new anti-fraud detection they're trying to use or something. Can you think of anything strange that happened recently with your buff account? The only thing I can think of on my end was accidentally playing two games at once. And even that's a stretch because I'm pretty sure it just resulted in my league match not tracking lol.

[marsh lantern]

#off-topic-english

[lean fern]

not off topic @marsh lantern

[analog quarry]

They're a mod and say, but I guess

[marsh lantern]

I really need you to stop pinging me, please

[lean fern]

we're trying to resolve some account issues. is there a known issue?

[marsh lantern]

Same answer as above, contact their support

Nothing can be done here. You can chat about that in #off-topic-english

[fluid oxide]

is there a way i can turn on notifications for anything in the shop

[lean fern]

no

[noble hamlet]

if i have premium plus for 8 dollars monthly, will i be getting extra buffs every game for example: 1 game fortnite after that game ill get extra premium booster buffs?

[lean fern]

premium elite earns 500% bonus

[noble hamlet]

xd ik but it dosent answer my question, you mean 500% + after every match?

[lean fern]

yeah so lets say ur base pay after a match in game earns you 1.22 buffs. You'll earn 1.22 buffs + 500% for total of 6.10 buffs.

[noble hamlet]

damn, prec it answer crazy

[queen pollen]

I have the Yearly Premium Elite, and Im not receiving Buff Pass rewards. Even though in the description it says "Buff Pass included for Yearly Subsribers"

[wispy light]

#app-updates second post up

[queen pollen]

Thanks

[grand torrent]

is there somebody who can help me?

whenever i try to sign up it tries to open up a popup but then the popup closes

[magic inlet]

Are you getting any error message?

[grand torrent]

no

but a terminal page appears breifly

[noble acorn]

BUFF DOESNT LOAD

If buff doesnt load you can try this:

• Restart overwolf: can be done clicking on exit on overwolf icon on your system tray
• Check your dns settings: Go to your network driver, and check ipv4 settings. Try inserting google's dns (8.8.8.8 8.8.4.4). (if your internet stop working, undo the stuff you did)
• Try with mobile data: Enable hotspot on your device and connect to your pc in that network and check if it works.

If none of these solutions worked, contact your ISP. They could be blocking buff ip.

Summoned by Kubalu (Staff)

[grand torrent]

ill try those things

ill let you know if it works

it didnt

[noble acorn]

WIDGET SUPPORT

Follow these steps to contact support

Summoned by Kubalu (Staff)

[echo bronze]

ive been subscribed too Premium elite for a while. in the subscription page it shows you get 200 monthly buffs, Monthly loot box, 2X daily rewards. i have not once gotten any of the features...

[sullen axle]

If u click get buff box on buff box page it should show ur prem box. Does it show?

[echo bronze]

Nothing…

[onyx abyss]

Question regarding the current premium bug: since XP is also not being tracked accurately, is that XP going to be added retroactively when this bug is fixed to make up for all of the missed xp?

[oak lichen]

my buff account got frozen. Is there any way to unfreeze it?

[magic inlet]

Could you send ss with error message

[magic inlet]

XP is working fine now

[magic inlet]

Could you send ss of your transactions. Monthly box depends on what premium elite you purchased

[quiet halo]

why is there nothing in the shop i could but outside protecting some area>

its pretty misleading to see advertizing earn giftcards for free vwhen there are none xd

[rotund stratus]

is buff mobile android only

[magic inlet]

You should see these cards

[magic inlet]

Mobile app is no longer supported

[rotund stratus]

thanks

[winged panther]

do global cards release often cuz i havent ever seen it in stock

keeps saying the same thing, purchase from retailer failed

[quiet halo]

But only for premium and out of stock

[magic inlet]

Yes, they are being restocked, but please keep in mind that Buff is used by many users, so items go out of stock quickly. Unfortunately, we cannot help you with this, We don't handle administrative stuff here. Please wait for a response via widget support

[winged panther]

All good don’t worry

[magic inlet]

Some items are only for Premium. We don’t have any info about when they’ll be available for Regular prices

[quiet halo]

So advertizing is false ?

[magic inlet]

No it's real #1005847190385729706. Also depends on region and provider

[quiet halo]

I can earm coins but do nothing with it xd unless i buy premium

So not really earn giftcard for free

I dont say tge app is scam its tbere for a long time i belave you wil get what you ordered its more the advertizing

How do you mean provider?

And even if i buy premium the item are out of stock a lot

So not really reason to buy premium aswell

[magic inlet]

You don’t need to buy premium. You can get 1 day of Premium Elite for free in the Buff Pass or you can also participate in raffles

[magic inlet]

Card provider if you don't see cards then provider doesn't have cards in your region

[brave niche]

i got the buff app on my phone but am i able to do the same kind of challenges like i can on computer? like playing roblox or fortnite?

[quiet halo]

Okayy so its just not eorth for the netherlands region

How often is restocks happen and how big is a chance you actual be on time

Only 2 cards with a low chance

[magic inlet]

As I said, it depends on the region and provider. Some regions have some cards. Restocks happen every day or every few hours, so you need to check time — this channel can help you https://discord.com/channels/442965268386283521/870329411986149536.
If you only see 2 cards, which are global, then yes, you can get them, but you might not, because Buff has a lot of users and some cards are in very high demand and go out of stock quickly. You need to be faster than other Buff players.
Q: How do you know when card is restocked?
A: As soon as “Out of stock” badge disappears

[magic inlet]

All challenges listed only work on PC

[noble hamlet]

guys i tried asking chatgbt but still dont know it (sometimes im a bit stupid lol) what is 500% from 2 buff points, example i have premium (for 8 dollars) and i finisch a match where ill get 2 buff points how much will i get extra?

[smoky pendant]

nlbouncyknight has been warned.

nlbouncyknight was muted.

[magic inlet]

That depends on how much you earned. If you earned 2 buff points, then you received 0,4 buff points + premium booster = 2 buff points

[stuck urchin]

if u get 2 regular with no boost then with premium boost it will be 10

[final echo]

.

[noble acorn]

WIDGET SUPPORT

Follow these steps to contact support

Summoned by Kubalu (Staff)

[hardy carbon]

Anyone from BUFF Team i still havent recieved a email about the grandprize its been a week now like whats going on? any info be great

[gilded crown]

is there a specific time that the cards restock or is it just random??

[tribal timber]

I believe its on the hour and every half hour (not every time but that tends to be when it restocks)

I have been stalking the card shop so I can spend my last points and delete the app lmao

[rugged seal]

Keep getting this error😔

[warm mountain]

does amazon card will be for non-premium user in the futur or it will stay for premium only now ?

[compact geyser]

hey so i just joined the server a few hours ago to become part of the community, hopped off my pc for a while, and when i came back i got logged out i was like ok

logged back in and my account was frozen? i'm paying for buff premium elite too so would really like to know why i cant login

[magic inlet]

Send ss with error message

[magic inlet]

Some items are only for Premium. We don’t have any info about when they’ll be available for Regular prices

[magic inlet]

You created your account too early to be eligible for rewards. Play more matches, wait a few hours and try again

[compact geyser]

dms or here

[magic inlet]

https://discord.com/channels/442965268386283521/870329411986149536

[magic inlet]

Here

[compact geyser]

alright one sec imma try logging back ona gain

[gilded crown]

thanks

[compact geyser]

assuming fraud is the reason

did a payment like not go through or something

[magic inlet]

We do not know when your email with main reward will arrive. We recommend checking your email and spam folder and if there is still nothing, please be patient

[noble acorn]

WIDGET SUPPORT

Follow these steps to contact support

Summoned by Kubalu (Staff)

[hardy carbon]

Okay will do thanks for atleast responding i shall check back in 2weeks after the entire thing is over if i dont get an email

[compact geyser]

alrighty sent that google form, will be looking forward to a reply. thank youu

[magic inlet]

Google form ?

[compact geyser]

yeah the bot sent a reply that sent me to some google form

[magic inlet]

Your account is banned not frozen

[compact geyser]

banned for what? it says it's frozen here when i try logging in.

i can wait for support to reply so like

they can give me an actual reason behind it

[magic inlet]

Contact Widget Support again and choose an option other than frozen account

[compact geyser]

kk

[magic inlet]

"Gaming Fraud"

[compact geyser]

these are the only options i can choose from

[compact geyser]

can i get context behind this if possible thats mainly what im trying to figure out

[winter geyser]

Any updates on annual premium members not getting the buff pass?

[random shard]

hi

[marsh lantern]

No, sorry

[magic inlet]

Either VPN detected or multiple account detected

[compact geyser]

hey, i'm on it now

i just chose vpn so i went into detail about what happened, just waiting for a human

[ancient thistle]

If I activate premium elite for 24h am I able to buy the premium things in marketplace for the time it is active?

[marsh lantern]

Yep

[ancient thistle]

Thanks

[ancient thistle]

What else does it give?

[magic inlet]

If a ticket has been created in widget support, you just need to wait for a response from Buff staff 🙂

[elder shadow]

how many tiers/levels are in the reward track (battle pass), i want to know if i can reach the end of it before it ends.

[winged panther]

buff still aint working

[foggy wave]

I have a question about the block's receipt challenge. If you get first multiple times, are you allowed to recieve the laptop reward again?

[smoky pendant]

zakaria.chet was softbanned.

sleepy_cal. was softbanned.

[hidden shard]

Buff Pass still isnt working for me!

[sterile hare]

No, everyone can win it once, its in the FAQ

[sterile hare]

it really doesnt matter the amount of levels, rather the amount of XP needed to finish the pass. It's 100 levels but getting the last few is hard cause you need a lot of XP, total XP needed is like 404k for the entire battle pass

[native haven]

Where Codes?

[magic inlet]

Send more info

[magic inlet]

Send more info

[magic inlet]

Afaik, you can only get grand prize once

[magic inlet]

What exactly isn't working? Send more info

[magic inlet]

100

[winged panther]

same issue, roblox £10 gift card GB only

purchase from product supplier failed

its the 5th time now

all i want is a gift card 🙁

[magic inlet]

Please stop spamming same question. We have repeatedly told you that we can't help you with this here. You need to wait for a response via support widget. We don't handle administrative stuff here. Please be patient

[winged panther]

ok soz

[native haven]

what=

[elder shadow]

Oh okay

Do you know what is a good way to get xp, like what games I should play, because different games give me different amounts of xp

[magic inlet]

Your question is not very well understood. Could you please provide more info?

[native haven]

to redeem codes, if tehre is any active code?

[smoky pendant]

rei_lukas. was softbanned.

[smoky pendant]

bman8666 was softbanned.

[scarlet crown]

will riot gifts cards evenutually be able to be brought by non-premium users

[scarlet crown]

roblox

[noble hamlet]

guys why cant i claim buffs? it says Challenge for account is not claimable i had that issue once and it was fixed from alone or smth i forgot

[wooden cedar]

hey guys does anyone know anything on the offerwall that works? At least for me it never tracks but always says its active. Any help pls?

[tame fiber]

I used to see a "boost" button, why is it gone now?

[noble acorn]

RESTOCK

IMPORTANT INFO: If you don't see the item on your marketplace, not even "out of stock", it means that there's an API issue. The item is out of stock and you'll see it again once it comes back on stock.

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one!

We understand how frustrating it can be not to find the item you want on the marketplace, but we cannot do anything about that - we're just passing you the information we have!

Summoned by Ali (Staff)

[noble acorn]

CHALLENGE CAN'T CLAIM BUFF POINTS

If you are trying to claim buff points in a challenge but an error message appears as shown in the image (the code may vary, but the issue is the same), it means you have already received the buff points. You can check this in your Transactions.

Solution: To continue the challenge, simply play 1 match and it will automatically move you to the next level where you want to continue

Summoned by Ali (Staff)

[noble acorn]

WIDGET SUPPORT

Follow these steps to contact support

Summoned by Ali (Staff)

[marsh lantern]

Videos and highlights are removed, so those boosts too

[drifting torrent]

why does a riot giftcard require premium now?

will it return to normal

[marsh lantern]

No info, sorry

You can use free Elite to buy them if you want

[drifting torrent]

how do i get that?

[dapper vortex]

What games on Roblox track for buff, and for the buff game challenges

[marsh lantern]

You can get it for free in the battlepass, sometimes we do some giveaways here too

[marsh lantern]

Any game

[noble acorn]

HOW ROBLOX TRACKING WORKS ?

Open any game Roblox -> Play for at least 1 minute -> Press ESC and leave game (Do not close Roblox, otherwise you will not be tracked) and you should be in the lobby (game selection) and receive a Match End pop-up screen (Buff points + XP). If you want to continue tracking Roblox without closing Roblox just choose another minigame or same minigame in lobby

Summoned by Ali (Staff)

[dapper vortex]

Thank you!

[scarlet crown]

You don’t know when?

[woven agate]

Anyway to change my buff hotmail?

[noble acorn]

WIDGET SUPPORT

Follow these steps to contact support

Summoned by Ali (Staff)

[wise ice]

Are we gonna get any update about the yearly premium users getting their buff passes fixed

[marsh lantern]

#app-updates

[wise ice]

YAY

[upbeat gale]

I am not getting reward track xp but getting buff coins per match

has been that way for the last few days

[smoky pendant]

kangmammoth was softbanned.

[raw sorrel]

Can someone explain how does the Roblox quests work.

[noble acorn]

HOW ROBLOX TRACKING WORKS ?

Open any game Roblox -> Play for at least 1 minute -> Press ESC and leave game (Do not close Roblox, otherwise you will not be tracked) and you should be in the lobby (game selection) and receive a Match End pop-up screen (Buff points + XP). If you want to continue tracking Roblox without closing Roblox just choose another minigame or same minigame in lobby

Summoned by Kubalu (Staff)

[magic inlet]

XP working fine

[winter geyser]

ok, so I now have the buff pass (looks like it was fixed) but its not letting me claim ANY of the buff pass rewards from ANY of the levels I unlocked...

which total to 56 tiers of lost pass rewards...

Its trying to show the checkmark as if I claimed them already, yet that isnt possible since the pass was broken and I wasnt able to claim those rewards...

and none of the rewards are in my inventory...

[lyric kettle]

Did not recive buff points after completing quest from offerwall thingy

[marsh lantern]

Most likely claimed automatically

[noble acorn]

WIDGET SUPPORT

Follow these steps to contact support

Summoned by Ali (Staff)

[winter geyser]

Nope, if it was then the items would be in my inventory lol

I didnt get any of the golden wheel spins, boosters, pfps, or tickets.

i got the buff points, but that is the only thing i got

[twin stratus]

am i just cursed why no xp?

[tough bolt]

why when i try redeeming gift card and refresh it says too many requests??!?!?!?
i used 1 day premium elite for this and now its probably wasted....

[obtuse shore]

when do you usually get the gift card code after winning a raffle? won a $50 amazon card and havent recieved anything after claiming it in my inventory

[winter geyser]

u get the code

when u claim it

[obtuse shore]

it didnt give the code to me

said the team will be in contact shortly

its been like 36 hours

[winter geyser]

thats wild

[wooden cedar]

yeah ive seen that scam before

i think this guy got hacked

yeah these guys are hacked

[smoky pendant]

tony09_.09 was softbanned.

ghostfleetgaming was softbanned.

[forest patrol]

how much time it takes to grind the 10$ riot gift card?

[inland sleet]

Hey what can I get for cs 2 from this app ...?

[marsh lantern]

We cannot give an estimate. Depends on how much you play, your performance and other factors

[noble acorn]

RESTOCK

IMPORTANT INFO: If you don't see the item on your marketplace, not even "out of stock", it means that there's an API issue. The item is out of stock and you'll see it again once it comes back on stock.

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one!

We understand how frustrating it can be not to find the item you want on the marketplace, but we cannot do anything about that - we're just passing you the information we have!

Summoned by Ali (Staff)

[inland sleet]

Thanks for telling me that I will keep an eye on the market place

[ionic bison]

Anyone getting this again or just me..?

[winter geyser]

Sooo...

Can I get some support resolving this problem or....

[noble acorn]

WIDGET SUPPORT

Follow these steps to contact support

Summoned by Ali (Staff)

[marsh lantern]

Don’t chat here or messages will get lost, and you won’t get an answer

Chat in #off-topic-english

[smoky pendant]

jaim3_vv was softbanned.

[raven badger]

Hey so my matches are not getting a registered for valorant and my coins are not being added,Can someone solve this please?

[marsh lantern]

#game-status

[raven badger]

Ok thank you

[woven agate]

Signed out of my buff account to try and transfer my buffs to a safer account, but now I can't get back in.
It just keeps saying wrong password and I can't send ''Forgot password'' Because I don't have access to the email it's connected to.

[noble acorn]

WIDGET SUPPORT

Follow these steps to contact support

Summoned by Ali (Staff)

[pliant vortex]

Hello

where can I find "Gifting history" in League of Legends or Valorant.

[half crag]

My Buff account is frozen I want to unfreeze it

@noble acorn i want to unfreeze my account

[magic inlet]

Send ss with error message

[magic inlet]

Wdym send more info

[crimson plank]

why my valorant games doesnt count?

[magic inlet]

Valorant is offline

#game-status

[crimson plank]

okay thank you

[pulsar star]

how to earn more buff points fast

[tepid tapir]

Play a lot with good stats or get Premium if you aren't for 5x the normal buff amount

[pulsar star]

which video games should i play for it

[marsh lantern]

It’s difficult to help without context tbh

[mystic plaza]

upon opening the program, this was found

[round fern]

I used points to get a steam gift card and it did not go into my inventory. It said error but it also took my points

[magic inlet]

Restart Overwolf and check again

[round fern]

ok

[winter geyser]

I was in the middle of typing out what happened when suddenly it says Your conversation has ended...

[smoky pendant]

wwelover54 has been warned.

[strange gazelle]

where is the steam wallet code 5$

[manic seal]

on marketplace

[strange gazelle]

is Not available

[manic seal]

Wait for a restock

[floral bramble]

Hi, I have a problem. I installed the Buff app on my PC, but I can't register or log in. :x

[drowsy edge]

excuse me good people. ive been playing siege but it says tracking isn't working atm... problem hasn't gone away and its been over a week. can anyone help

[sharp island]

Hello I CAN"T download Buff idk why

[iron juniper]

hello i have 1939 buff points can i get a riot gift card cause the past 3 days it just says out of stock

[sharp island]

I have like 10 Buff Achivement trackers-installers

[drowsy edge]

excuse me good people. ive been playing siege but it says tracking isn't working atm... problem hasn't gone away and its been over a week. can anyone help

[lime torrent]

#game-status

#870329411986149536 message

[smoky pendant]

cx___xd has been warned.

lorenzo123000 has been warned.

[marsh lantern]

Give more info

[noble acorn]

RESTOCK

IMPORTANT INFO: If you don't see the item on your marketplace, not even "out of stock", it means that there's an API issue. The item is out of stock and you'll see it again once it comes back on stock.

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one!

We understand how frustrating it can be not to find the item you want on the marketplace, but we cannot do anything about that - we're just passing you the information we have!

Summoned by Ali (Staff)

[sharp island]

someone deleted all the info

[marsh lantern]

There wasn’t any info but a chat, so please give more info so we can understand the issue

[floral bramble]

Hi, I have a problem. I installed the Buff app on my PC, but I can't register or log in. Can you help me please :d

[marsh lantern]

Do you see any error?

[floral bramble]

he doesn't tell me anything

[noble acorn]

REINSTALL OVERWOLF

Follow this steps on their official website:
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Summoned by Ali (Staff)

[magic inlet]

R6 is down on BUFF

[magic inlet]

Due to very high demand, some cards are as quickly as possible out of stock

[floral bramble]

I reinstalled Buff and this is what it tells me

[gusty hornet]

does buff has or gonna have free fire

[noble acorn]

FROZEN ACCOUNT

If you try to sign-in and receive an error message, you can see it in the screenshot below. Please fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Ali (Staff)

[noble acorn]

RESTOCK

IMPORTANT INFO: If you don't see the item on your marketplace, not even "out of stock", it means that there's an API issue. The item is out of stock and you'll see it again once it comes back on stock.

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one!

We understand how frustrating it can be not to find the item you want on the marketplace, but we cannot do anything about that - we're just passing you the information we have!

Summoned by Ali (Staff)

[floral bramble]

It's been a long time since I used Buff, so I don't remember the username I could have used :X

[magic inlet]

BUFF Nickname:

"(If you don't remember & know your BUFF nickname, you can keep this box empty.)"

[floral bramble]

Okey Thanks

[compact swallow]

im trying to make a buff account but when i do the sign in it keeps saying,"this account is frozen"

[magic inlet]

Send ss with error message

[lyric notch]

Hi, so it has been happening since today, the stock for riot points moslty arrives around 2:00pm ist in India, but since this morning the stock doesn;t update and when i switch tabs to refresh. It kind of Crashes by displaying the message "Too many Request". I have premium worth of 12days now only. Please fix these else i won;t be able to reedeem my points. also will the feature to buy premium be available in the marketplace happen again?

[magic inlet]

@lyric notch

[brittle stag]

is it just me or does the buff marketplace only have roblox and riot giftcards,i cant seem to find anything else,or are there levels to this?

[magic inlet]

Depends on region and provider

[nova helm]

I used to have buff and recently redownloaded it, I saw my points were missing and saw this. can anyone explain why this happened and if I can get them back?

[brittle stag]

provider?

[magic inlet]

Card provider if you don't see cards then provider doesn't have cards in your region

[magic inlet]

@nova helm

[lyric notch]

thanlks that worked but now there is a new issue ☠️

so now i don't get the otp even tho my mail is open and i am constanlty refreshing

no fing way

the Otp came after the stock was over...

i was on the stock portal since 17:59

IST

[magic inlet]

Otp ?

[magic inlet]

Due to very high demand, some cards are as quickly as possible out of stock

[glossy arrow]

How do i cancel the premium sub? gonna cancel until yall get Aram Mayhem supported. im not seeing the option to unsub in the client

[magic inlet]

@glossy arrow

[gusty hornet]

does buff has or gonna have free fire

[lyric notch]

One Time Password/ or in Buff's case Verification code.

[junior ice]

So I had to make a new account because my old email cant receive mail anymore is it possible for me get the my buff points back to my new account?

[sand cedar]

Hi I'm getting charged twice in few minutes from you guys can I cancel thru you guys

[manic seal]

nope, buff points are not transferible

u can try sending a ticket if u like

[noble acorn]

WIDGET SUPPORT

Follow these steps to contact support

Summoned by Mico♡ (Staff)

[noble acorn]

WIDGET SUPPORT

Follow these steps to contact support

Summoned by Mico♡ (Staff)

[crimson plank]

can someone explain me how the other task works like i mean the survey tasks i dont know how

and how i can do the task on game bot

[smoky pendant]

wwelover54 has been warned.

[undone bluff]

Can someone explain why my account is under suspicious payment activity when all I did was purchase buff boxes?

[odd sinew]

Hello, I received an email with 50 unrecoverable buffs. For me, this is what it does.

[true helm]

my roblox challenges isnt recording my matches even when i play for like hours. It is stuck on three

[gentle trout]

When ever I try to open the link it says that the site can’t be reached

[sullen cedar]

it has been a while since i went into my buff account and im not able to log in it says account has been frozen

[noble acorn]

WIDGET SUPPORT

Follow these steps to contact support

Summoned by Mico♡ (Staff)

[noble acorn]

WIDGET SUPPORT

Follow these steps to contact support

Summoned by Mico♡ (Staff)

[noble acorn]

CHALLENGE CAN'T CLAIM BUFF POINTS

If you are trying to claim buff points in a challenge but an error message appears as shown in the image (the code may vary, but the issue is the same), it means you have already received the buff points. You can check this in your Transactions.

Solution: To continue the challenge, simply play 1 match and it will automatically move you to the next level where you want to continue

Summoned by Mico♡ (Staff)

[noble acorn]

WIDGET SUPPORT

Follow these steps to contact support

Summoned by Mico♡ (Staff)

[noble acorn]

FROZEN ACCOUNT

If you try to sign-in and receive an error message, you can see it in the screenshot below. Please fill the following form: https://forms.gle/D9juzNy5g6g7NGGa7

Summoned by Mico♡ (Staff)

[true helm]

it not that i cant claim it it is that it says i have only played three matches and even when i play more the number of matches still stays the same