support-en

[magic inlet]

No, you should have sent a reply and the status would have opened anyway so wait for a new reply from other new ticket

[charred crane]

alr

[feral plover]

sa

virus varmi

[marsh lantern]

English only, please

[feral plover]

ok

are there bactery

??

[marsh lantern]

What?

[feral plover]

I dont know english

[marsh lantern]

Use Google translator if you want! It can be helpful

[feral plover]

is there a virus here?

do you play volorant?

[magic inlet]

Are you talking about BUFF app or discord?

[feral plover]

buff

buff game

I dont believe buff game

[magic inlet]

BUFF is not a virus

[feral plover]

really?

[marsh lantern]

#1005847190385729706

[feral plover]

they told me that there is a virus here

[west quiver]

GG @feral plover, you just advanced to level 1!

[marsh lantern]

It's not

Buff is completely safe to use

[feral plover]

ok my bro

[marsh lantern]

You don't need to worry about that! As you can see in #1005847190385729706, people can get their prizes without issue at all

[magic inlet]

Don't believe everything anyone says (Reddit and another site)

[feral plover]

ok

thank you

How many vp is 5 dollars?

?

[feral plover]

thank

I love klassgame

how can i download buff game

[marsh lantern]

https://download.overwolf.com/install/Download?PartnerId=3762

[main quest]

why am i not getting anything

i donated 50 troops in total and didnt get anything

[magic inlet]

Do endless challenge work for you?

[main quest]

yes

[magic inlet]

Send a ticket #open-a-ticket explain your issue

[dusky estuary]

i sent 3 tickets since 20 december and my account still frozen till now

and it said it will be back in 7 days it's been 30 days

[magic inlet]

When did you fill out the last form

[magic inlet]

Yes, but it says 7 business days

[vapid beacon]

wtf ? it was 1800 buff points before one hour

[magic inlet]

It's possible that BUFF may change the price

[vapid beacon]

what is this when i got 500 points the price changed ..

[noble acorn]

TIERS INFO

Please check the screenshot below:

Summoned by lukskubik#0 (Staff)

[vapid beacon]

i'm talking about the price

[vapid beacon]

.

when i got the 500 pints the price changed why

[magic inlet]

like I said #support-en message

[vapid beacon]

okay thanks for helping

[magic inlet]

It's nothing to do with that, it's just that if you're already reach bronze you can shop on the marketplace

[vapid beacon]

yeah that's what im saying , but the price changed after i reached bronze

it was 1800

its 2200 now

[magic inlet]

Like I said, BUFF can change it, that price

[magic inlet]

and it has nothing to do with the lower/higher price when you reach Bronze

[dusky estuary]

i don't realy remember like 20 15 days ago

[dull badge]

How can i log into my account if it was frozen 2 years ago ?\

#support-en

[bleak roost]

how do i get the 1000 buffs with the free cash thing?

[arctic ocean]

The riot giftcards seem to have disappeared from the marketplace, are they coming back?

[magic inlet]

Please fill this out one more time and be patient and wait 7-10 business days #1135607188430262293

[magic inlet]

#1135607188430262293

[magic inlet]

#support-en message

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by lukskubik#0 (Staff)

[smoky sorrel]

can I level up tiers via premium?

[vital oxide]

how to level up this ?

[magic inlet]

I don't think so. Play event-based games to up your tier

[magic inlet]

Play event-based games to up your tier

[noble acorn]

SUPPORTED GAMES2

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too.

Summoned by lukskubik#0 (Staff)

[noble acorn]

SUPPORTED GAMES2

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too.

Summoned by lukskubik#0 (Staff)

[vital oxide]

thank you

[lucid cliff]

does buff not track damage anymore?

[runic kestrel]

1800 is US 1600 is EU

[charred crane]

buff keeps on saying this and it won't go away.

[marsh lantern]

R6 is down on buff

[marsh lantern]

Try this: close overwolf on your task manager (ctrl + shift + esc), close the game, open only overwolf again, open the game, see if buff opens automatically (you must see a pop-up window). If it does, try playing another match

[cosmic ferry]

how much ads we can watch in a single day?

[marsh lantern]

Depends on how many are available in your region, so no info

[cosmic ferry]

no. bro. ..I think 10 is daily limit..

it was 50

[marsh lantern]

Depends on how many are available in your region, so no info

It changes depending on the region, so we don't have info

Try it every now and then

[zealous stump]

i just used a premium booster and the item i was going to get just went out of stock as i used it what do i do?

[marsh lantern]

Wait for it to come back to stock

[tardy scroll]

thats wild i used MAX tickets on a raffle and didnt win 😭

[west quiver]

GG @tardy scroll, you just advanced to level 2!

[lucid cliff]

Tried this but it dint work

[summer juniper]

is the riot giftcard EUROPE coming anytime soon?

Just asking, cuz i been saving for the giftcard for a while

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by alifdz#0 (Staff)

[summer juniper]

k k appreciate u

[tidal dagger]

you will keep saving

i already tried to get one for 7 month and i got the points, but no luck cant get one they go too fast

[summer juniper]

the global ones just forget it, it’s impossible, but since I’m from eu, and there’s a EU exclusive one, I already bought 5 ones only with buff

[tidal dagger]

i am EU

[summer juniper]

But it’s been a long time since they added back the eu giftcards

[tidal dagger]

i dont see any exclusives

[summer juniper]

it’s not exclusives, just saying it’s EU only

[tidal dagger]

i never saw it

been using buff for 2 years

[summer juniper]

never?

[tidal dagger]

yes

[west quiver]

GG @tidal dagger, you just advanced to level 4!

[summer juniper]

what

that’s unlucky for

*fr

[tidal dagger]

where are you from?

[summer juniper]

I saved a lot back then, and it came to the shop and bought it, I remember i needed to stay up like 1h30 am

[summer juniper]

portugal

[tidal dagger]

its 2:30 am for me rn

[summer juniper]

where u at

[tidal dagger]

palestine/israel

[summer juniper]

Oh Okok

[charred crane]

I just got scammed off my buff points. The code for the steam card redemption just says null

i tried restarting the pc and checking on mobile app

[marsh lantern]

#open-a-ticket

[charred crane]

when do they respond usually

[marsh lantern]

3-5 business days

[runic kestrel]

i just buy 10$ steam but null error

[marsh lantern]

#open-a-ticket

[runic kestrel]

this is error when i send massage

[marsh lantern]

Try another browser or clean cookies/cache

Ticket system should work fine

[runic kestrel]

did send it with another browser tnx, how long take for answers?

[west quiver]

GG @runic kestrel, you just advanced to level 2!

[modern schooner]

lol

just had the same problem.... whats going on???

[charred crane]

did you buy once it came out?

[modern schooner]

yep

[charred crane]

im not sure theye mighta been out of stock when it came out

[modern schooner]

its in my inventory tho

[charred crane]

ye jus says null

[modern schooner]

could be

[charred crane]

hopefully support ticket fixes it

[modern schooner]

i hope... i just opened a ticket

lets wish they will fix this soon

[charred crane]

mad ppl complain abt the support so idk

[modern schooner]

atleast another pesron got the same problem so its gonna be fixed for sure

[charred crane]

ye what i was thinkin prolly jus a glitch for the day

[modern schooner]

thinking the same

lets wait till support answer

[tall star]

Hello

[bright stump]

this is really unprofessional and racist it been more then 3 month and u didn't fix it this problem and on europ srever everything is working well im soo done with your software You are becoming scammers to your users.

[serene ginkgo]

Unfortunately, our access to stock hasnt increased proportionally with our userbase increase. The API issue is due to the items out of stock not being visible in the marketplace because of the way our supplier's systems work, it is visible again when its back in stock for most of the time. Depending on what region you're in, we may have limited support due to limited financing and other issues

But saying buff is "racist" seems just like you're personally offended

[brittle cosmos]

Why is 5$ riot gift card not in marketplace?

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by lukskubik#0 (Staff)

[brittle cosmos]

Alr ty, ping me(if u can) when its back

[upbeat pelican]

Hi guys. Any idea how to fix this issue? Installed, reinstalled, restarted pc, game, owerwoolf etc, still getting grey screen when opening app

[magic inlet]

Try reinstalling Overwolf and Buff
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

[upbeat pelican]

still the same

[sweet bay]

same here also

[marsh lantern]

#latest-news

[marsh lantern]

#latest-news

[lavish island]

i cannot get my 90>30 sign up bonua

nor my 150 from ign plus

[marsh lantern]

#open-a-ticket

[violet geyser]

#open-a-ticket

[wet light]

I do quests in Buff mobile but it doesn't give any points.

[marsh lantern]

What quest? Give more details, pls

[wet light]

take the quick questionnaire

[marsh lantern]

Try asking for support following those steps

[wet light]

ok ıwill try

thanks

[maiden spire]

Why are my Valorant Quests not working i did 5 kills in Spike Rush and nothing happend

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by alifdz#0 (Staff)

[maiden spire]

i dont have overwolf

i think

[marsh lantern]

If you have Buff, you have Overwolf

Buff uses Overwolf trackers

Once you open Buff, Overwolf is opened too. Follow steps on the gif

[maiden spire]

ok ty

thank you it worked

[wet light]

For example, I played Valorant while the buff game was on in the background, I earned xp in the buff, does that xp affect the buff mobile as well?

[marsh lantern]

You can only earn XP on mobile but doing quests, but the battlepass is the same on mobile or pc

The XP you earn playing event-based games on PC, or doing quests on mobile will go to the same battlepass

[wet light]

ok

[nimble jacinth]

any one knows why buff doosnot record highlights evern i presss F7

[noble acorn]

HIGHLIGHT RECORDING

To disable the highlights recording, go to BUFF settings, disable it and press save

Summoned by alifdz#0 (Staff)

[nimble jacinth]

thanks will try that

[wet light]

When will the buff level up everywhere section open, i.e. no matter what level I reach?

please answer

[west quiver]

GG @wet light, you just advanced to level 1!

[wet light]

When will the buff level up everywhere section open, i.e. no matter what level I reach?

pls answerr

pls

[marsh lantern]

Please, don't spam #info-and-rules

[marsh lantern]

Wdym? Give details pls

[wet light]

sorry

[tall star]

Gm guys

[wet light]

I say when open buff level everywhere section

[marsh lantern]

Send ss

[wet light]

wait

[deep cape]

does the challenge tracking on any of the cod games or cs

[marsh lantern]

CoD yes, CS2 is not supported yet

[marsh lantern]

Yes, you'll get this tab everytime you open the app. It's the lounge

[wet light]

I'm not saying that, I'm saying buff level everywhere, why doesn't it open?

[marsh lantern]

That's not a tab

That's just the logo

[wet light]

ok

thank you

[unique oriole]

I just referred a friend and I didn’t get my 200 BUFFs

What did I do wrong

[marsh lantern]

#open-a-ticket

[unique oriole]

Ok

[wet light]

I don't see play to earn in buff mobile,how can open it?

[west quiver]

GG @wet light, you just advanced to level 2!

[marsh lantern]

Go to Rewards -> Games -> Link any supercell game

[deep cape]

i seem to be getting buffs and xp but challenges are not progressing for cod

[unique oriole]

Challenges not working on CoD

[robust bramble]

are challanges up on Siege again?

[unique oriole]

No, they haven’t been fixed for months now. Doesn’t look like they will be fixed anytime soon

[robust bramble]

damn it, it's like the only game im good at

[unique oriole]

Yea, ig you can try CoD or Val, they’re kinda similar

[robust bramble]

yeah i guess

[dire tree]

siege has been down for like 9 months i swear. buff just dont care about r6. about to be done giving them money

[marsh lantern]

Stop spreading misinformation, please - CoD should work fine, and they're working on R6

[zinc egret]

my account is frozen?

[marsh lantern]

#1135607188430262293

[waxen spire]

helloo i have faceed an issued in my inventory i have 3 days elite passs and cannot activate him the buttom dosent works -.-

[zinc egret]

is there a way to see why it is too?

[marsh lantern]

Send ss

[marsh lantern]

#1135607188430262293

[waxen spire]

he is not activated

and never been

i am on the regular acc right now

[marsh lantern]

Close overwolf on your task manager and open buff again

[teal topaz]

Is riot gift card removed from buff , It used to show out of stock but now the option is absent so i cant buy it

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by alifdz#0 (Staff)

[obtuse moon]

submitted an issue about a frozen account 8 business days ago, is it unusual that it could take longer?

[marsh lantern]

Unfortunately, we don't handle administrative stuff here, so we can't speed up the process. You must wait until they review your case, so sorry!

[strange glade]

Can i track minecraft in 1.8?

[marsh lantern]

#964252567699857448

[unique oriole]

My bad, I didn’t know they were working on R6

CoD isn’t working with challenges though, this is true

[gloomy gull]

is it possible to derank

like from bronze to beginner

[magic inlet]

Yes just don't play event-based games and your SP will be reduced

[noble acorn]

SUPPORTED GAMES2

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too.

Summoned by lukskubik#0 (Staff)

[magic inlet]

Did you earn some buff coins in match ?

[ancient shard]

guys is there global roit access codes cuz i cant see it in my store help

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by lukskubik#0 (Staff)

[maiden spire]

Same issue

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by lukskubik#0 (Staff)

[maiden spire]

Is there a way to get Buff Premium for free?

[west quiver]

GG @maiden spire, you just advanced to level 1!

[magic inlet]

Either if they put them up for sale on the marketplace or on Buff pass

[maiden spire]

tysm

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by alifdz#0 (Staff)

[west quiver]

GG @charred crane, you just advanced to level 2!

[marsh lantern]

Or raffles

[unique oriole]

Yea but the challenges don’t register

[marsh lantern]

Send a ticket with your logs and explaining this issue with as many details as possible — Remember to upload your logs on the cloud (drive, mega, dropbox, etc.) and paste the sharing link on the ticket! #open-a-ticket

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by alifdz#0 (Staff)

[unique oriole]

I already did this

7 days ago

[marsh lantern]

Then there's nothing else we can do here, sorry

[unique oriole]

Rip

[west quiver]

GG @unique oriole, you just advanced to level 5!

[marsh lantern]

Wait for their answer and for them to fix the issue

[unique oriole]

I sent a ticket about R6 like 5 months ago, but I haven’t heard a response

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests/xxxx (remember to change the "xxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.

There, you can see if it's open or solved

Summoned by alifdz#0 (Staff)

[maiden spire]

what are promo codes and how to get them

[marsh lantern]

They're codes you can enter on the app and they're usually sent via email

We don't have them here

[maiden spire]

how to get them?

just luck or what?

[marsh lantern]

They're sent if your elegible to get them

[maiden spire]

ok

[ancient shard]

is the raffle riot access card global or us only plzzz help

[marsh lantern]

Global, but what's your region?

[loud burrow]

it has been a week since i submitted my application to unfreeze my account

why is it still frozen

[marsh lantern]

Unfortunately, we don't handle administrative stuff here, so we can't speed up the process. You must wait until they review your case, so sorry!

[loud burrow]

ok

;-;

[ancient shard]

my region is eu but i live in UAE

[marsh lantern]

If you play in any of the white regions, then it'll work

[wet light]

how I finish check out the buff balance

[marsh lantern]

You can check your balance at the lower left corner

[ancient shard]

i asked valorant support they told me i play in eu server so can i redeem the raffle

and why is there no global riot access code now in the market

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by alifdz#0 (Staff)

[viscid nimbus]

Hi

I have a question to do the challenges on fortnite for example do you have to link your epic games account to buff?

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by alifdz#0 (Staff)

[ancient shard]

do u habe any idea when it will be restocked global riot acess code

[west quiver]

GG @ancient shard, you just advanced to level 1!

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by alifdz#0 (Staff)

[ancient shard]

okkk thx

[ancient shard]

can i buy a us only card and access in UAE or eu region

[magic inlet]

No. You can only use items redeemable in your region and global

[ancient shard]

ahh ok

[echo cipher]

hi, how can i link buff and coc on bluestacks please

[magic inlet]

You need to open the BUFF app mobile

Click Rewards -> Games -> and scroll down (verify your account)
If you have the same account with the same link verify the game will track you

[echo cipher]

thanks!

[plain beacon]

My buff app not showing riot giftcard

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by alifdz#0 (Staff)

[plain beacon]

When u resolve miscommunication and make it to appear there?

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by alifdz#0 (Staff)

[plain beacon]

At wt number they be restocking

1 per day or 2 per day

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by alifdz#0 (Staff)

[plain beacon]

Am not asking when!

[marsh lantern]

#common-questions

[plain beacon]

How many cards restocks a day

[marsh lantern]

It's unknown

It says on #common-questions

[plain beacon]

How to add restock notification

[marsh lantern]

You can't

#870329411986149536

[heady star]

I cant find the Valorant giftcards. Are they out of stock?

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by alifdz#0 (Staff)

[modern schooner]

U got any news. I didnt

[west quiver]

GG @modern schooner, you just advanced to level 1!

[charred crane]

na

[gloomy gull]

so after periods of inactivity, I will derank?

[magic inlet]

Read again what I wrote to you #support-en message

[gloomy gull]

am clarifying but ok

[magic inlet]

But if you get a beginner you won't have access to buy in the marketplace

[noble acorn]

TIERS INFO

Please check the screenshot below:

Summoned by lukskubik#0 (Staff)

[gloomy gull]

yes

[charred crane]

thank you

[modern schooner]

😦

[tacit lantern]

um my buff wont recognise my matches.

[marsh lantern]

What game?

[tacit lantern]

valorant

[marsh lantern]

What mode?

[tacit lantern]

it opens up when i run it

comp

or

escelatrion

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by alifdz#0 (Staff)

[tacit lantern]

okay ill try that

[slender trout]

my games for valorant arent tracking, ive already tried uninstalling

[tacit lantern]

yeah its not working still/

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by alifdz#0 (Staff)

[marsh lantern]

Try this: close overwolf on your task manager (ctrl + shift + esc), close the game, open only overwolf again, open the game, see if buff opens automatically (you must see a pop-up window). If it does, try playing another match

[hollow kernel]

This is where you go to ask Buff related questions right? I just joined the server

Never mind, asked here before reading info and rules

Ok I’ve read common questions, now ima ask here.

Is Roblox supported by Buff, cause when I opened it, a notification came up saying Buff would reward for playing Roblox, but I couldn’t find anything in Buff itself

[marsh lantern]

Only for XP

[noble acorn]

SUPPORTED GAMES2

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too.

Summoned by alifdz#0 (Staff)

[marsh lantern]

You’ll earn XP for the pass, but not points. You only get XP with event based games

[hollow kernel]

Alr, thank you

[hot valley]

still waiting

this issue has been going on for more than a month at this point

[real gyro]

Like fortnite

oops

no i mean fortnite is points and XP

But roblox its only XP

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests/xxxx (remember to change the "xxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.

There, you can see if it's open or solved

Summoned by alifdz#0 (Staff)

[marsh lantern]

#info-and-rules

[real gyro]

i know

[west quiver]

GG @real gyro, you just advanced to level 1!

[real gyro]

i used buff for fortnite

[smoky pendant]

sovietsky3441 has been warned.

[real gyro]

sorry for ping btw

[marsh lantern]

If the issue was not solved, answer to that same ticket again

[real gyro]

i didnt mean to ping

[tacit lantern]

no it dosent open on its own.

[west quiver]

GG @tacit lantern, you just advanced to level 1!

[sweet trench]

can i get vbucks from buff?

[dusk creek]

anyone know why my buff wont track my val games?

[barren terrace]

how do i cancel my buff subscription on pc?

[stiff nova]

why is buff saying that it is not tracking my r6 games

[eager island]

To my knowledge, BUFF removed the vbucks reward? My region is NAE

[dusk creek]

r6 status is offline on buff

[stiff nova]

cause of update or just in general

[dusk creek]

it was like that for me about a month ago

[stiff nova]

how can you tell

[dusk creek]

right above this chat is #game-status

[stiff nova]

ahh thanks

[fervent harness]

How does buff know where you are in the world?

It's kinda inaccurate, as while I was in malaysia i was getting australian products

[magic inlet]

By your IP address when you register your account

[fervent harness]

oh ok

[noble acorn]

CANCEL PREMIUM

Your subscription can be canceled in the BUFF app.
On the top of the BUFF app window, there is a button that says “Premium Page”. Click on that, and you will see an option to cancel your subscription by clicking on "Unsubscribe", check the image below to see how the butons look like.
Your subscription will still stay active for 30 days after your last charge even after you’ve canceled it. You just won't be charged again unless you subscribe to premium again in the future.

Summoned by lukskubik#0 (Staff)

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by lukskubik#0 (Staff)

[celest fractal]

Bro Its Been 3 months Since I Saw Steam GiftCards In The Store Wtf Man

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by lukskubik#0 (Staff)

[magic inlet]

You can see items redeemable in your region and global. If you don't see the card it means they are out of stock

[magic inlet]

You can see items redeemable in your region and global. If you don't see the card it means they are out of stock

[magic inlet]

R6 is down on BUFF

[celest fractal]

Bro Thanks I Hope This Issue Solved In Few Days 😓

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by lukskubik#0 (Staff)

[thorny trellis]

when is it getting fixed?

[smoky pendant]

pxnda0286 has been warned.

[magic inlet]

No info just because tracking is offline with Overwolf API doesn't mean it will be tracked

[magic inlet]

#game-status

[magic inlet]

Try reinstalling Overwolf
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

[tacit lantern]

Thx I think that’s the problem nothing else is working

[wild oar]

hey buff cant track my val challenges and dosent give points but works for overwatch n apex ?

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by alifdz#0 (Staff)

[near saddle]

hi i got a frozen account error when trying to sign in into buff with this discord account

[marsh lantern]

#1135607188430262293

[near saddle]

ty

[wet light]

Buff mobile says that if I invite my friend, he will give 200 buff points, but I don't know how to invite. Can you tell me the steps I need to do one by one?

[marsh lantern]

Go to pc app -> Click on your friends list at the upper right corner -> Check if it says “invite friends”

Afaik that option only appear in certain regions, so check if it appears in yours

[wet light]

I only have add friend

Invite section appears on the phone

[marsh lantern]

Then click there and copy the link

[maiden spire]

Is it normal that my Marketplace isnt showing any riot cards at all

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by alifdz#0 (Staff)

[wet light]

I copied it, what should I do now?

[marsh lantern]

All the instructions are where you copied the link

[wet light]

Will I get points when I send that link to someone?

[marsh lantern]

Please, read that page where you copied the link because all that info is written there

There are some conditions your referral and you have to accomplish to get points, but it's explained there

[wet light]

ok,ty

[gentle grove]

has anyone ever seen a steam giftcard before? just want to know if there is a chance for it

[marsh lantern]

Yes

It's just out of stock atm #1005847190385729706 #870329411986149536 #when_is_next_restock

[gentle grove]

thanks, just haven't seen it for a while and don't see it saying "out of stock" so I was just wondering if I was imagining things

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by alifdz#0 (Staff)

[wet light]

Is this supplement only for the USA? I don't understand this part.

[marsh lantern]

Afaik it's for some regions only, no info if it has changed

[fervent harness]

Buff isn't tracking valorant for some reason

I've tried restarting

[marsh lantern]

#game-status

[fervent harness]

ah damn

[maiden spire]

I cant connect buff mobile with my pc account

[marsh lantern]

Give more details on the issue, pls

[maiden spire]

when i put my email and passwort in they say its already an account

but i cant get it to work

[marsh lantern]

You have to use the same account you use on PC

Not create a new account

[maiden spire]

wait

how

[marsh lantern]

Do you already have an account?

[maiden spire]

can i log in with google?

yes

[marsh lantern]

Yes

[maiden spire]

bruh i pressed sign in with google nothing happend

[marsh lantern]

Restart the app

[maiden spire]

done

i did it tysm

[west quiver]

GG @maiden spire, you just advanced to level 2!

[quasi jackal]

hello

Has Valorant been removed from the buff?

[charred crane]

this shi fell off bro cant get nothing in shop always sold out cuz of some greedy mfs

[marsh lantern]

No

#game-status

[smoky pendant]

pasapeeter3017 has been warned.

[lean trout]

why valorant is offline?

[charred crane]

okai buddy

[marsh lantern]

#game-status

[quasi jackal]

but why its offline?

[charred crane]

scroll up

read what it says

[scenic raven]

would they add palworld to the market place too or is it raffle only

[west quiver]

GG @scenic raven, you just advanced to level 13!

[marsh lantern]

No info, sorry

[scenic raven]

i got 16k buffs and dont wanna spend money so if they do that would be a good way to get rid of some

[manic seal]

Likely is just raffle

[simple mantle]

Buff is Scamming me,
I have played 3 round of valorant with over 40 kills and all the time Buff didnt work and dont gave me my points and if i have a round with low kills, it works perfectly

[marsh lantern]

#game-status

Not scamming anyone, game is offline on overwolf at the moment...

[simple mantle]

Thats why its not workin the past 2 rounds

ok

[lean trout]

@marsh lantern why valorant is offline

[smoky pendant]

sevennights1234. has been warned.

[lean trout]

eh

why im warned >:

[marsh lantern]

#info-and-rules

[coarse dragon]

oh my quest is too not working

i do 7 headshots and i don t get a buff coins

[marsh lantern]

#game-status

[coarse dragon]

oh okay thx:)

[lean trout]

why valorant is offline

[west quiver]

GG @lean trout, you just advanced to level 1!

[marsh lantern]

It's offline on overwolf, not on buff

Could be because of an update of the game

[lean trout]

ok

[gentle grove]

why does sometimes the window pops up that it's tracking but then it doesn't???

[west quiver]

GG @gentle grove, you just advanced to level 4!

[gentle grove]

oh that's why

[lean trout]

ye

[gentle grove]

oops sorry didn't mean to ping

[maiden spire]

bruh i want to make quests for buff mobile but it does'nt work

[marsh lantern]

What quest?

[maiden spire]

clash of clans

win 3 ranked matches

but clash of clans does'nt have ranked

[marsh lantern]

I think it's any pvp game

[maiden spire]

lemme test

[magic inlet]

How many trophies do you have

[maiden spire]

2200 trophies

[remote light]

“You need a higher level tier to buy this item” how do I get a higher level tier?

[noble acorn]

TIERS INFO

Please check the screenshot below:

Summoned by alifdz#0 (Staff)

[marsh lantern]

Playing event-based games

[noble acorn]

SUPPORTED GAMES2

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too.

Summoned by alifdz#0 (Staff)

[remote light]

What tier do I need to be

[west quiver]

GG @remote light, you just advanced to level 1!

[marsh lantern]

Bronze or more

[remote light]

Alr

[magic inlet]

What game mode did you play

[ancient shard]

i played and completed but why is this showing

i opened buff b4 starting the game

[marsh lantern]

#game-status

[ancient shard]

ohh why is it offline

[marsh lantern]

Trackers are not working atm

Could be because of an update

[ancient shard]

when will it be online

[marsh lantern]

Read #game-status again

[ancient shard]

ok

and when will global riot access card come back

its been a week

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by alifdz#0 (Staff)

[ancient shard]

but its not even there in the store like it aint showing out of stock

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by alifdz#0 (Staff)

[ancient shard]

but its been a week or more

[marsh lantern]

#when_is_next_restock

[hushed inlet]

hello am traing to launch buff but it wount let me

[marsh lantern]

Do you see any error? Give more details pls

[hushed inlet]

if I start launch i have loading screen for like 20 min or if it start it whant my to sing up, when I put it in is send my- wrong email or password

it startet yesterday

[marsh lantern]

Seems like you’re not typing your email or password correctly

Do you use the same email on Google or Discord?

[hushed inlet]

yes I try that two it send my sucessd and then it whant my two login

I have a acaunt on buff but it whont let my enter it

[marsh lantern]

I’m not sure if I’m understanding. You’re saying you’re trying to log in with Google/Discord, but it won’t work?

Or are you trying to log in with email and password?

Also, if you see any error, send a screenshot of it, please!

[hushed inlet]

I tried bouth

sorry forre speling

[shell pollen]

can anyone give me the acc unfrezze link

[marsh lantern]

Do you see any error message?

[marsh lantern]

#1135607188430262293

[hushed inlet]

Give my a moment

[west quiver]

GG @hushed inlet, you just advanced to level 1!

[hushed inlet]

I have this for life 10 min right know

and if I try to download it new it send my to the same page to download it again

[marsh lantern]

Are you able to enter in buff.game in your browser?

[hushed inlet]

yes right now

[marsh lantern]

https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Try these steps

[lunar pendant]

my overwatch is not tracking for some reason

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by lukskubik#0 (Staff)

[cloud magnet]

how come BUFF doesn't give me points while playing MWIII (and also MWII)???

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by alifdz#0 (Staff)

[cloud magnet]

the setting is fine...

[marsh lantern]

Try those 4 steps on the bot

[cloud magnet]

BUFF starts automatically but does not count points...

[marsh lantern]

Check your transactions just in case...

[cloud magnet]

it used to work but for about the last month it doesn't count...

[marsh lantern]

https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Try those steps...

[modern shell]

Hi, I was wondering why no gift cards or game keys show up in my store tab anymore?

[marsh lantern]

Out of stock

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by alifdz#0 (Staff)

[bronze kindle]

hey i buy the premium elite pack and dont get it why ?

[glass rock]

I sent a support ticket a month ago and still no response

At the contact us page

[marsh lantern]

Close overwolf on your task manager and open buff again

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests/xxxx (remember to change the "xxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.

There, you can see if it's open or solved

Summoned by alifdz#0 (Staff)

[crimson estuary]

Hey my buff has not being tracking my valorant progression on the challenges it's stuck on level 2 and i'm sure i have completed it many times and also tried restarting both game and buff

is there any fix to it?

[marsh lantern]

#game-status

[crimson estuary]

Ohh i see

[sweet copper]

I bought a bucks card and the code isn't the right amount of letters please help me

[marsh lantern]

What?

Give more details pls

[viral sphinx]

On 2nd January I have won 20$ Battle.net raffle, after about 4 days after I didn't get my prize to the inventory I wrote a ticket and got anwser January 8th with info that it will be checked. Couple days after I replied to that email attaching 2 screens that I won the raffle and that my inventory doesn't have the reward. Still didn't get the anwser to my email. Will this case be resolved ?

[west quiver]

GG @viral sphinx, you just advanced to level 1!

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests/xxxx (remember to change the "xxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.

There, you can see if it's open or solved

Summoned by lukskubik#0 (Staff)

[sweet copper]

@marsh lantern epic games asks for 20 letters and the code I received only gave me 16

[magic inlet]

Please write the status of your ticket

[viral sphinx]

status is still open

[magic inlet]

When was the last message sent?

[viral sphinx]

last activity was on Saturday, I have send my second email 4 days ago

[magic inlet]

I'm asking when the last message was sent

[viral sphinx]

If you mean from the guy that is assigned to it ? 16 days ago

[marsh lantern]

What item did you buy?

[magic inlet]

Send a new reply from the same ticket

[charred crane]

why i cant exchange money of buff to valorant point ?

[viral sphinx]

What do I write in it ? Same things and screenshots ? I am really sorry if I dont understand you well

[marsh lantern]

RP are out of stock

[magic inlet]

you can also participate in the Raffle

[charred crane]

what chance to ave it bro

[magic inlet]

Write something maybe: I have a still issue

[magic inlet]

The more tickets you use the more chances you have to win, but you don't have to

[viral sphinx]

Okej, thank you for your time and help really appreciate that!

[charred crane]

when it come back

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by lukskubik#0 (Staff)

[magic inlet]

No eta when will back

[sweet copper]

Fortnite 1000 vbucks

[marsh lantern]

Check on "how to redeem"

Where you have to redeem them

[sweet copper]

Yeah it's written I have to redeem them on epic games where they ask for 20 letters

[marsh lantern]

Send ss of the "how to redeem", also make sure you're copying the code correctly

[maiden spire]

how can i play games like brawl stars on buff mobile the quests arent working

[magic inlet]

Do you have a verified link ?

[maiden spire]

yes

i finished 5 ranked matches but im stuck at 20%

thats my quest

[magic inlet]

which game mode

[surreal viper]

help me my first new account but get frozen

[marsh lantern]

#1135607188430262293

[past beacon]

Hello, excuse me, I am playing Valorant, and I get good kills and A during the game
But even so, after the end of the match, I see that none of the quests have been filled, as if it is locked in level 2 and does not advance further, why?
What happened, what should I do?

[marsh lantern]

#game-status

[surreal viper]

sent 7 days wait -_-

[marsh lantern]

Unfortunately, we don't handle administrative stuff here, so we can't speed up the process. You must wait until they review your case, so sorry!

[surreal viper]

ok np

[past beacon]

Ok, isn't the problem of Valorant going to be solved now?

[marsh lantern]

It says on #game-status

[past beacon]

Ok Thank you

[charred crane]

they said it should be in mail but i dont see the code

[west quiver]

GG @charred crane, you just advanced to level 1!

[marsh lantern]

#off-topic-english

[modern schooner]

I also got a mail but never seen any code in there
Just null

[charred crane]

i didnt get my mail

[modern schooner]

Oh. They answered to me also. And told me to check my mail again. Checked and still null

[charred crane]

didnt get the new mail

with cod

e

[marsh lantern]

Tell them that on the ticket

We can't do anything here

[dusk creek]

buff still wont track my val even though it says val is online

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by lukskubik#0 (Staff)

[merry pawn]

Looks like buff doesnt work for valorant anymore. Didnt track anything

[dusk creek]

that doesnt work for me either

[west quiver]

GG @dusk creek, you just advanced to level 1!

[sand crown]

Is there a solution to the Valorant tracking problem?

[marsh lantern]

They're probably still working on trackers, so wait a few hours

[marsh lantern]

They're probably still working on trackers, so wait a few hours

[marsh lantern]

They're probably still working on trackers, so wait a few hours

[sand crown]

ok

[magic inlet]

I tried the game and Valorant works normally for me

[sand crown]

Now or when?

[magic inlet]

I just tried it now and it works for me

[warped sandal]

Hi

can any admin help me out

idk why but my buff account is frozen

i used to use buff a while back

[marsh lantern]

#1135607188430262293

[warped sandal]

thanks!

[hollow dust]

Is there a place to check if something is back in store?

[marsh lantern]

Nop

[wild oar]

valorant dose not track my challenges and dosent give my points after a match yes i check if is running in the background over lay is on the app auto launches when i open val

[tacit plaza]

when is the best time to enter for amazon gift cards on buff.. ? I have premium for 2 years and I still don't know how things work..

(I think I've been saving turtles for a year)

xD

https://tenor.com/view/kitties-cuteness-overload-halp-help-help-me-gif-16189870

[chilly oyster]

will you get an email or confirmation that tells you when your account has been unfrozen?

[marsh lantern]

Try this: close overwolf on your task manager (ctrl + shift + esc), close the game, open only overwolf again, open the game, see if buff opens automatically (you must see a pop-up window). If it does, try playing another match

[marsh lantern]

#870329411986149536

[marsh lantern]

I don't think so, check every now and then if it's unfrozen

[chilly oyster]

okay thx

[marble pulsar]

why cant i buy us 5$ val code?

[marsh lantern]

It's out of stock

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by alifdz#0 (Staff)

[marble pulsar]

when will it be back in stock?

seems like its out everytime i try but doesnt show it is

[wild oar]

i tried what you suggested buff opens automatically i see the launch game screen or the pop but i dont see the match start screen with weekly challenges then after closing the game i get buff didnt track any matches this is only happening in val apex n overwatch work

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by alifdz#0 (Staff)

[marsh lantern]

They're probably still working on trackers, so wait a few hours

[wild oar]

ok will do thanks

[tacit plaza]

ty 🤗

[unique oriole]

What is BUFF SP, and how do I get more of it?

[noble acorn]

TIERS INFO

Please check the screenshot below:

Summoned by alifdz#0 (Staff)

[marsh lantern]

You get SP playing event based games

[noble acorn]

SUPPORTED GAMES2

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too.

Summoned by alifdz#0 (Staff)

[unique oriole]

What does it stand for?

And is it like level XP

[marsh lantern]

Yes

[wise torrent]

Yo guys how do I get my buff points for doing the freecash offer thing where you withdraw a miminum or 2 dollars for 1k points?

[manic seal]

is it the account new?

[wise torrent]

sorry what does this mean?

[tacit lantern]

its still not working.

[kindred arch]

buff isn't trackign any of my valoratn games

wait nvm

i scrolled up and i see

[manic seal]

the freecash account was new?

new created one

[celest fractal]

Anyone Can Help I have Google play Giftcard I can't Redeem It I Bought It From Month Ago From Buff Store

[manic seal]

any error?

[celest fractal]

wait sec

[manic seal]

contact their support

[celest fractal]

i send 2 times to Google The Details But Nothing Happen

They Not Answer Me Never

[celest fractal]

Where And What Support U Mean Buff Or Google 🫠

[manic seal]

their meaning google

[celest fractal]

I Have Already Do That Twice

[manic seal]

wait for their answer; theres nothing that buff can do about it

[celest fractal]

Maybe I Fill Something Wrong

[remote light]

How do you check your tier level

[celest fractal]

They Asked To Physical Copy Of The Gift Card But How Can I Do That 😪

[cloud dirge]

Have you tried asking google?

[celest fractal]

How ?

[cloud dirge]

Just ask why its giving you that error. Or possible reasons

[celest fractal]

You Mean By Asking Google Chrome Browser?

[cloud dirge]

Yeah

[celest fractal]

I Try That Nothing Helps Me

[cloud dirge]

Have you tried redeeming it on a mobile google play store?

[celest fractal]

Yes The Same Issue

[cloud dirge]

What country do you live in? I have some extra cards I cant use

[celest fractal]

I Try Another Account Its Also That Error

Iraq

[cloud dirge]

I have uk cards so they are useless to me since I live in us

[manic seal]

the card is iraq only?

[celest fractal]

Can We Try Exchange

[west quiver]

GG @celest fractal, you just advanced to level 4!

[cloud dirge]

Yep mabey that is why

Ur not in the us

[celest fractal]

I Buy It Since Then It Was Says Global

[alpine marsh]

Why is buff not giving points even when I’m playing

[celest fractal]

And that Means Any country Will Work

[manic seal]

can you send a screenshot of the item on your inv

[manic seal]

which game

[alpine marsh]

Valorant

[manic seal]

valorant tracker is down in buff

try tomorrow or another day

[celest fractal]

yep But Should i Send It With The Giftcard Code ?

[alpine marsh]

Ok Ty

[manic seal]

no

[celest fractal]

Ok

[alpine marsh]

Wait also

[alpine marsh]

wym by valorant tracker

Like the app

or the tracker that gives reward

[manic seal]

can you send a screenshot from pc

[manic seal]

the tracker that uses buff to give the reward

[alpine marsh]

Ok Ty

[celest fractal]

yep just Wait Sec

im downloding discord on my pc just few Seconds pls

[celest fractal]

i does not matter man I already Uses Us Gift Cards On my Account From I Was Create It

And It Was Work Perfect Without Any Issues

[quiet barn]

didnt roblox give buff coins based on how long you play was it removed?

[fresh lake]

I saw that riot access codes were available in the shop and when I went to redeem my points to get them, I got a code and put it into the app. However, it says the item is unavailable. Is that just because the app hasn't registered that the gift card has been purchased out, or is this an error on my end? I have like 11k points just sitting here and the only gift card I want is the riot one. However, I never see it in the store available, and upon the two times I have, this error happens to me.

[manic seal]

The reason is because the card got out of stock before you put the code in

other people claimed it before

[fresh lake]

https://tenor.com/view/sunakook-cat-screaming-gif-25279230

got it thanks :)

[celest fractal]

@manic seal

its Global One As U can See 😢

[manic seal]

afaik global cards doesnt exist, probably they are us only. You can send a ticket #open-a-ticket and ask to them if you can get a refund or another card

[celest fractal]

ok

[manic seal]

for non related buff questions go to #off-topic-english or #gaming-chat

[celest fractal]

What Should Write in Message Section In Open Ticket? should i Give Them The Card Code ?

[manic seal]

No

Tell them your situation

And also stop offering to give your code to everyone, you will get the code stolen

[celest fractal]

Ok 😢

Can I Give It To U I Really Don't Need It Its Not Worth it Just 5$ I Dont Care Anymore

[wise torrent]

im pretty sure it was

[manic seal]

Im not in usa, so i cant use it

But thanks

[manic seal]

Send a ticket #open-a-ticket

[celest fractal]

Ok Thanks For Replying I Will Just Leave It Forever Just Tell Me If Anyone From Your Friends Or Family Or Anyone Here Who Can Redeem It I Will Give It

[manic seal]

uh i can give it to a friend, if you like you can dm the code

[late remnant]

market refresh time?

who know

[kind vigil]

Hi there, I'm trying to buy a 5 dollar riot code (for CAN) but when I put my verification code it says item is currently unavailable? It says this even though I am able to click on purchase

[charred crane]

which region is AR

[magic inlet]

Send screenshot card with error message

[magic inlet]

AR = Argentina

[drifting glen]

how do i get valorant gift card in marketplace

[magic inlet]

#when_is_next_restock #870329411986149536

[charred crane]

I am from Chile, does it still count?

you don't know where chile is, do you?

[kind vigil]

sorry for the late reply

[drifting glen]

can someone please help me my buff is not tracking my progress

[magic inlet]

Yes I know where Chile is I'm trying to find the screenshot of the Valorant region list but I can't find it on my phone if you were PC so click Pin message and I think it's the third pin message if you can't find it contact other staff (discord) because I'm not on PC to send it to you

[magic inlet]

Which game and game mode

[charred crane]

On which channel should I view the messages posted?

[magic inlet]

Here and click 📌

[magic inlet]

Card is reported

[charred crane]

I only get a message that says herr and click, but this one can't be clicked, I don't know if it's because right now I'm on

OK I found it

[west quiver]

GG @charred crane, you just advanced to level 5!

[charred crane]

OK, but AR is not mentioned here

but in buff they do mention it

[drifting glen]

valorant and competitive

still no progress

[crimson matrix]

Same here

Valorant is not able to track my progress

[warm wadi]

I love to play some steam game, but sadly it doesn't earn xp on BUFF app, is there a way to suggest add game to "able to earn xp" game list?

[crimson matrix]

What's the reason??

[crimson matrix]

You can give it to me

[sweet copper]

There you go

[marsh lantern]

Click on how to redeem, not that

[marsh lantern]

Valorant trackers are down on buff

[sweet copper]

The same thing is written

[marsh lantern]

Valorant trackers are down on buff

[marsh lantern]

On pc should appear, try there if you can

[formal pilot]

do you know when will valorant tracker be back up?

[marsh lantern]

No info

[sweet copper]

Ok

[west quiver]

GG @sweet copper, you just advanced to level 4!

[marsh lantern]

No afaik

[sweet copper]

I searched on the Internet and where they told to put the code there was too many blanks to fill

[marsh lantern]

Send the ss of how to redeem, just in case u have to redeem it somewhere else

[twilit tundra]

so buff dident track any progress for valorant?

[west quiver]

GG @twilit tundra, you just advanced to level 2!

[marsh lantern]

Valorant trackers are down on buff

[twilit tundra]

okay i thought so thank you for confirming

[drifting glen]

back soon?

[marsh lantern]

No info

[celest fractal]

sorry I gave It

[sly wraith]

are the buff servers down right now for valorant?

[sly wraith]

nvm i see

[river python]

ello

if i need support do i ask here

[marsh lantern]

Yes

[river python]

Kk

[velvet crane]

my acc is not opening it is showing multiple acc detected i have rased a ticket also around 15 days ago reply came that it will take 10 days but nothing happen

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests/xxxx (remember to change the "xxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.

There, you can see if it's open or solved

Summoned by alifdz#0 (Staff)

[cosmic ferry]

can I refer my Android user friends?

[marsh lantern]

Yes, go to the app, click on the 3 dots, click on "invite friends"

And send them your referral link

[velvet crane]

status is shownig solved but my acc is still not opening

[marsh lantern]

When was the last answer?

[velvet crane]

it is showing multiple acc detected

20 dec 2023

[velvet crane]

20 dec 2023

[marsh lantern]

Answer to that same ticket again explaining that your account is still banned

[velvet crane]

ok

[cosmic ferry]

yeah but they can't download apk through my link.. it's an exe file

[marsh lantern]

That .exe is for PC

Tell them to install Buff on their pc with that .exe

[cosmic ferry]

they don't have pc

[marsh lantern]

Then I don't think they can

[loud reef]

hello I have a problem it starts yesterday I play valorant with buff but I cant get points and my challanges dont complete how can I fix this help me

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by alifdz#0 (Staff)

[marsh lantern]

Try the 4 steps on the bot

[nimble haven]

i hopped on rocket league to grind out some of the challenges for buff, i played about 3 games, got about 4 or 5 saves and 3 wins (those were my weekly challenges, and then i went to check my progress on the buff app, but none of it went through, so i played another game after restarting my computer and it still did'nt go through, i did'nt check the first 3 times but the last time it said "fraud error" (i was playing casual 1v1 btw)

[loud reef]

it automatically started btw

when I play league of legends it give point but valorant didnt give me point

[marsh lantern]

Are you earning points after the matches?

[marsh lantern]

Valorant trackers are most likely down on buff

[loud reef]

so I uninstall it?

[nimble haven]

it is giving me buff points for the match but not any challenge progress, it gave me about 2.5

[marsh lantern]

Buff or Val?

[loud reef]

val

[marsh lantern]

Restart the app and check if they've updated

[marsh lantern]

Why would you do that?

[nimble haven]

it would have restarted along with my pc, right ?

[loud reef]

because you say down on buff

[west quiver]

GG @loud reef, you just advanced to level 1!

[loud reef]

so I uninstall valorant tracker

[marsh lantern]

Yep

What challenge is not working?

[marsh lantern]

No, I'm not referring to the app Valorant Tracker. I'm saying that the trackers on Buff are most likely down

You have to wait for them to fix it

[nimble haven]

neither the saves or wins, i had already gotten half way through them, so they were working before but it's also in the level 2 rewards

[marsh lantern]

About the saves, it does not track "epic saves", so you have to do "normal saves" in order for the app to count. If you get the "fraud error", it won't count. Check bot below

[noble acorn]

FRAUD ERROR

If you receive a "Fraud error!" message after you finish your match it most likely means that the match was too short for you to get coins. This only happens for matches that are only a few minutes long. Try to play your match a little longer and you should be able to get coins from it!

Summoned by alifdz#0 (Staff)

[nimble haven]

if i remember right, they were not all epic saves, i think maybe 1 or 2 were but not all

[marsh lantern]

If you got the fraud error, it won't count. Try this: close overwolf on your task manager (ctrl + shift + esc), close the game, open only overwolf again, open the game, see if buff opens automatically (you must see a pop-up window). If it does, try playing another match

[fervent harness]

It still doesn't record my valorant progress 😦

[marsh lantern]

Valorant trackers are most likely down on buff

[fervent harness]

damn

[nimble haven]

thanks, it works now

[west quiver]

GG @nimble haven, you just advanced to level 1!

[frosty quail]

Subject: Urgent Follow-up: Unresolved Issue and Lack of Response

Message:
Hello,

I hope this message finds you well. I am writing to express my concern as I have not received a response or assistance regarding my issue with the denied request on Caesar Slots. Despite multiple attempts since January 16, 2024, I have not received any resolution or guidance.

The offer in question remains marked as "Request Denied," and I am unable to contact the offer provider for assistance. This situation has been ongoing for over a week, and I am growing increasingly frustrated with the lack of communication and resolution.

I understand that you may be handling numerous inquiries, but I kindly request urgent attention to my case. I am eager to resolve this matter promptly and would appreciate your immediate assistance.

Thank you for your understanding and prompt attention to this issue.

Best regards.

[marsh lantern]

Did you send a ticket to buff?

[shell obsidian]

Please help me

[frosty quail]

Hello,

Thank you for your response. Yes, I did submit a ticket to Buff as per your previous instructions. However, I encountered a challenge in following the steps provided to contact the offer provider through the offer wall. The offer in question is marked as "Denied Request," preventing me from submitting a request through the usual channels.

I have communicated this issue to Buff, but unfortunately, I have not received any response since January 21, 2024. I am growing increasingly concerned about the lack of progress in resolving this matter, and the inability to submit a ticket directly compounds the issue.

Please advise on the next steps or provide any assistance in expediting the resolution process. Your prompt attention to this matter is greatly appreciated.

Thank you for your understanding.

Best regards.

[marsh lantern]

An answer can take 3-5 business days

[noble acorn]

TICKET

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests/xxxx (remember to change the "xxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.

There, you can see if it's open or solved

Summoned by alifdz#0 (Staff)

[marsh lantern]

We don't handle administrative stuff here, so there's nothing we can do, sorry

Wait for a reply on the ticket

[shell obsidian]

My Valorant missions are not counted, it gives an error.

[marsh lantern]

What error?

[shell obsidian]

I dont know

[marsh lantern]

Try taking a screenshot of this error

Or give more details on the issue

[shell obsidian]

Oky ı am try

[charred crane]

Clash of clans endless challenge not loading

[marsh lantern]

Wdym?

[charred crane]

I

[shell obsidian]

this eror

[marsh lantern]

Restart or reinstall the app

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by alifdz#0 (Staff)

[marsh lantern]

Follow all those steps

[shell obsidian]

My Valorant missions are not counted, it gives an error.

[marsh lantern]

Read above again

[shell obsidian]

Oky thanks for help.

[charred crane]

It’s still not working:(

[shell obsidian]

Error persists

Please help

[marsh lantern]

Valorant trackers are most likely down on buff, wait for them to get fixed

[marsh lantern]

Might be a temporary issue, try again later

[shell obsidian]

When will it get better?

[charred crane]

Ok Thank you

[marsh lantern]

No info

[shell obsidian]

Okey

[west quiver]

GG @shell obsidian, you just advanced to level 1!

[shell obsidian]

Thanks

[marsh lantern]

What error?

Did you already claim the 20 points on the challenges tab?

You did

You claimed the first level

[loud sun]

but its 10

[marsh lantern]

As it says on the mission

You can try sending a ticket for this error tho #open-a-ticket

[loud sun]

k ty

[charred crane]

There is no game status for mobile games?
Like #game-status

[marsh lantern]

Nop

[charred crane]

Unfortunate

[gentle grove]

buff has not been tracking my games for the past 3 days :/

[marsh lantern]

What games?

[gentle grove]

val and league

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by alifdz#0 (Staff)

[marsh lantern]

Valorant is down on buff atm

[gentle grove]

it says it's online

[marsh lantern]

That's on overwolf

It's not tracking on buff

[gentle grove]

what about league?

[marsh lantern]

It should work, try those 4 steps above

[gentle grove]

it just doesn't track, it pops up when opening my game

only thing I haven't tried is redownloading

[marsh lantern]

If you're leaving lobby post-match too quick, it won't give you points

Stay on the lobby post-match (where you see everyone's stats) for a while until you've made sure it has given you points

[gentle grove]

shouldn't be that cuz I sometimes talk in post lobby

[marsh lantern]

Try it anyways

Also check your transactions to make sure

Try this: close overwolf on your task manager (ctrl + shift + esc), close the game, open only overwolf again, open the game, see if buff opens automatically (you must see a pop-up window). If it does, try playing another match

[marsh lantern]

Valorant is down on buff atm

[sacred drift]

What's this problem?

[marsh lantern]

Valorant is down on buff atm

[sacred drift]

atm?

[marsh lantern]

At the moment

[sacred drift]

Okay sry me eng is not very good

So when will turn on?

[marsh lantern]

No info, as soon as possible

[sacred drift]

thx

[loud sun]

mine work ez

:ÇD

[feral vigil]

how do i make it so it only records short clips instead of the whole gameplay which is hours

[noble acorn]

HIGHLIGHT RECORDING

To disable the highlights recording, go to BUFF settings, disable it and press save

Summoned by alifdz#0 (Staff)

[marsh lantern]

And then click f7

[remote light]

How do I check my tier level

[marsh lantern]

On your profile

[remote light]

Okay thanks

[feral vigil]

it came up saying manual capture but im not sure what that does exactly

do i click f7 every time i want to capture or does it capture every time i get a kill etc

[marsh lantern]

F7 captures the las 15 seconds

Or you can record the whole gameplay and then editing it

[quasi jackal]

Is valo come back to buff?

[feral vigil]

okay thanks

[marsh lantern]

#game-status

[fervent sonnet]

guyz the valorant gift card is not here after weeks... can anyone tell any info?

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by alifdz#0 (Staff)

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by alifdz#0 (Staff)

[fervent sonnet]

thanks!

[west quiver]

GG @fervent sonnet, you just advanced to level 1!

[fervent sonnet]

btw side question: do items get restocked after 24 hours of last purchase?

[marsh lantern]

#when_is_next_restock

[wind ravine]

Are riot points still for sale on the store?

I don't see the giftcards there, i only see steam and amazon

[quasi jackal]

Can someone help me pls?

[west quiver]

GG @quasi jackal, you just advanced to level 3!

[quasi jackal]

I did play 2 unrated game,but quest doesnt changed

And buff starts auto and launch game screen working too

but doesnt changed any quest

[timber finch]

is there any active staff memebers here ?

i need someone to talk to me about my issue as no matter what nobody replys to my emails. i am being charged for an account i have zero access to.

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by lukskubik#0 (Staff)

[marsh lantern]

Explain the issue with details, please

[marsh lantern]

Valorant is down on buff atm

[magic inlet]

Looks like it works for some users because it works normally for me

[timber finch]

my account has been frozen due to inactivity i presume, i have emaild many times explaning and have gotten no answer, but evrey month i still get charged for the buff subscription

[marsh lantern]

What error do you see trying to log in?

[timber finch]

can i send ss ?

[marsh lantern]

Yes

[quasi jackal]

wdym on atm

[timber finch]

ATM=at the moment

[quasi jackal]

oh thanks

[marsh lantern]

Did you fill the form?

[timber finch]

all good