#support-en
1 messages · Page 354 of 1
7 working days usually you get an answer
hey is there anyway i can fix the buff app not being able to track my gameplay on r6?
does gray mean it hasnt been solved?
r6 is down in buff
solved means that was answered or it was for some days without answer.
when did you send the ticket
yesterday
oh ok
wait up to 7 working days to get an answer
will do!
i cant get this ad off of my screen
and when i press claim 10 buffs it just says an error in the right bottom of the screen
Trying to Login in After long time but this shows up
Thanks
I have submitted the form, approx how much time it will take to unfreeze my account
Anyone have his buff pass not activated yet? or is it just me?
One more piece of information, if your ticket has not been solved, send a reply and the ticket will be opened, because once the ticket is solved, buff support will not reply anymore
Seems like a general issue, #open-a-ticket
does the buff premium elite for 24 hours also unlock the new shop offers and discounts
yes
@magic inlet
zetiago0 was softbanned.
the weakly challenge is not getting updated? any idea why this could happen?
if i activate all my buff boosts at the same time do they stack as 30% of the total + 40% or just +70%
I have like 2400 buff, i wanted to redeem riot code, when can i redeem it ? In next life, out of stock in 1 sec.
You can’t. Time-based games only give XP, while event-based games give xp and points, so they do have challenges
You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too.
What game and mode?
No, they’ll give the % separately, and then you’ll see the total amount of them sum up - but they don’t stack
so if i just acitvated 20 of my boosts what happens
Every and each one of them will give the % separately, and the app will give you the amount sum up, but they’re not stacking
You can see it in transactions that they’re separately
i accidentally deleted my account and wanted to request it to be reactivated
My account has been deactivated, how to reactivate it?
why did i get 100 xp per a 20-40 min game
what is a fraud error i just got it
What game and mode?
fall guys solo
If you receive a "Fraud error!" message after you finish your match it most likely means that the match was too short for you to get coins. This only happens for matches that are only a few minutes long. Try to play your match a little longer and you should be able to get coins from it!
1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.
Try those 4 steps
yeah my match was too short thats why
its telling me im bad at fall guys
hello, do you have any problem with buff game? because mine keep saying "x start game not found" i wonder why is that?
What game?
rainbow six
R6 is down on buff, sorry
oh ok thanks for letting me know
oh btw ty @marsh lantern
whats the max points you can get with premium elite daily from only games?
50 points daily. Premium boost, other boosts, battlepass, challenges etc., don't count for the limit
Only "game reward" count for that limit
wait so if i had premium elite i could earn 250 points daily since premium boost doesnt count?
when will this restock
Yes, I've earned 250 more or less if I play a lot in a day
We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)
what games do you play?
That doesn't really matter tbh
well some games give more points like if i were to do bad in a valorant game i'd get like 2 points no premium and if i did bad in fort i would get like 0.01
did they remove the 5$ giftcard for amaozn?
In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.
ah, good to know. i've already been wondering why steam cards didn't show up. thx
i cant log in to my account cuz is frozen what that mean? what can i do to log in ?
Hi, i've just had an error when using a cupon code i just got for a purchase can i get any assistance? thx
What error?
It wont let me use the cupon
Give more details, please
I've bought 2 cupons of 20 euros for logitech products, i havent had any problems using the 1st one but as i try to use the 2nd one it tells me that the cupon isn't valid
Remember that the code won't work if the product was released 6 months ago or less
What product is it?
COD MWIII multiplayer
Restart the app and check if the challenges have updated
Again to save you time from scrolling, it's a problem with updating level
i did already many times
Also, are you earning points after every match?
yes i do
GG @shadow jolt, you just advanced to level 1!
What challenge is not updating? If you're earning points, challenges should work too
but the level objectives is not updating stats, even after doing the objectives many times
Level 1
Send a ticket with your logs and explaining this issue with as many details as possible — Remember to upload your logs on the cloud (drive, mega, dropbox, etc.) and paste the sharing link on the ticket! #open-a-ticket
I will, thanks for your attention to the issue
has everyone got their Buff pass from previous season activated or still on hold with ticket?
Some people got it activated, if you've sent a ticket, wait for the answer
ok
When is next riot ticket?
Does buying buff pass increase how much xp you earn?
Yep, 20% more XP if you buy the pass
Do you get xp from mobile games like clash royale or clash of clans?
Not that I know of, only from offers on mobile
can i have robux 
You can get on the marketplace if you are in usa
Will the Robux code come to the Market ?
Roblox gift card is only US (marketplace) but you can also enter the raffle to win a robux card
Why are the stocks so low? It's sad that I don't get paid for my efforts. I want to get a vp, but I can't get it.
GG @pseudo summit, you just advanced to level 4!
Can you help me with this issue? I would appreciate it if you could give me some advice.
Most of the popular cards are being restocked on a daily basis - there's just a very big demand and those cards go out of stock shortly after restocking, that's why it's hard to catch them in stock #when_is_next_restock #870329411986149536
sadly it is unknown when or how many of a certain card will arrive. Cards like vp or steam gift cards are always on high demand
I'm waiting in front of the computer, but it ends instantly without me knowing :/
Guys, is it possible to somehow redeem "Plant a tree" in the marketplace without having to upgrade my tier?
You have to reach a minimum of Bronze to be able to buy stuff from the marketplace
Ohh I see, thanks
And how can I earn SP to level up? I couldn't find information about this
Nevermind, I found it here in this discord channel
Play event-based games to up your tier
You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too.
How many minutes does it take for Vp stocks to run out?
10-20 sec
How many steam cards do yall give out when yall restock
Yo guys, i have a question. Im hunting for Riot code for 2 months or something like that, and i never saw that avalible. How to catch it? 😩
So, just check it every 30 min? at 00 and 30?
Yep
kk, thank u ❤️
Hello, I am not receiving any verification code on my email, I've waited for 10 minutes. How much does it usualy take?
purchase verification or email verification ?
email verification
Check spam folder
ok thx!
Update to my previous message: Premium Buff Pass is now active. That issue is solved.
I'm still waiting on an update to the Razer Keyboard redemption issue I'm having. I'll wait a little longer since I got an update to the support ticket asking for my email (I just replied and said it's the same one in the ticket), so I'm assuming something will be done in the next few days.
hello , why I have this message?
If you receive a "Fraud error!" message after you finish your match it most likely means that the match was too short for you to get coins. This only happens for matches that are only a few minutes long. Try to play your match a little longer and you should be able to get coins from it!
all my matches last 5min and the games end without ff
1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.
guys, I did the frozen account stuff like 1,5 weeks ago and still nothing happened, did I screw up?
We don't handle administrative stuff here, so we don't know anything about that. There were holidays and weekends, so I would still wait and if nothing happens fill out the form again
Ok, thank you
hey the tip genius used to record 50 secs of clip now its recording only 20 to secs can anyone tell me why is it
Wdym tip genius?
its related to buff
How so?
this came with buff
That's not Buff, go to their Discord and ask about it
You have the icon on the ss you've sent
I installed, but it doesn’t connect to Valorant
1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.
ok
do buff boosts stack
i keep getting a endless amount of ads and whenever i click the X it just comes back
It doesn’t work
No, they work separately
This is a known issue, sorry
Give more details pls
is there anyway to fix it?
Check #latest-news
But if you’re able to close them, it’s not the same issue ig
guys my account got frozen months ago and i want to login again now so i send multiple forms for unfreze my account but none of them are working what should i do
When did you last fill it?
like a 10 days ago
Hey support! I started a mobile game challenge but it’s not giving the reward.
Finished and everything.
It can take 7 business days, and there's been weekends and holidays, so I'd wait a little bit more
Did you reach lvl 18?
Click on the 3 dots on the app and see if you can ask for support there
Ok
ive sent few tickets for my refund and ive only got 1 response where they asked for mail and last for digits of card, and after that i havent gotten a feedback for 7 days
Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.
Then, go to https://support.buff.game/hc/en-us/requests/xxxx (remember to change the "xxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.
There, you can see if it's open or solved
its still open
GG @untold island, you just advanced to level 1!
maybe trevor got fired and couldnt solve my problem
After receiving the code in the store, is a verification code sent to the email or is it added directly to the inventory ?
you will get an email with verification code
wait for their answer
Thank you
hello, i bought premium elite, and it charged me but still says ''regular'' and i dont have premium features
restart overwolf
done, still says the same
wait up to 24hrs otherwise send a #open-a-ticket
ty!
Has anyone had issues with some games not giving xp for rewards track? The game is checked as being supported. Already sent a ticket just curious if anyone else having issues.
Is r6 working for buff challenges yet?
Which game
alr
How much do you charge for crystals and Prisms:F I; 've a list of things but don't want a pub ticket
Wdym by crystals and prisms
I just did a quest on mobile and it says i have the buffs i got on the website it sends me to but won't load on actual buff. Will they ever come in? It was 750...
I have also waited the hour it says it will give to me. Not being impatient, just curious
any helpers play D2?
does anyone know how much xp the world of tanks gives on average?
Depends on your game tbh
Haven't played it so I can't say
On pc yes
On mobile you need to connect accounts
Just make an account and then make sure you get buffs by playing a match of one of the supported games
If they don't come in you can contact support and they'll help
But the quest support I believe it was
Not buff
Not sure tho
if i already own the items in the buff pass do i just get nothing?
What quest was it?
1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.
Ask ahead, maybe we can help if it’s related to Buff!
That’s not known to the public afaik
Wdym?
i opened some buff boxes so i already own all the avatars and stuff
and the buff pass just gives me them again
so i get nothing when its a boarder or icon
You can open a ticket explaining this situation #open-a-ticket
and some are repeats of the last pass
Clicker Heroes
1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.
Still having the same issue of not recording xp.
GG @robust plume, you just advanced to level 3!
Send a ticket with your logs and explaining this issue with as many details as possible — Remember to upload your logs on the cloud (drive, mega, dropbox, etc.) and paste the sharing link on the ticket! #open-a-ticket
Thanks for the reply. I just submitted a ticket to overwolf to see what is going on. Have a great day!
Oh, the ticket had to be submitted to Buff tho! Following the link on #open-a-ticket
I already have one for buff as well. That just hasn't been responded to yet.
Great! I hope it gets fixed for you soon 
Hey guys I want to change my email address, how can I do that?
You can't, but you can try sending a ticket and requesting it! #open-a-ticket
Ohh you were fast thank you
#off-topic-english Please!
sorry mb
do you know how to fix a frozen account?
Yep, and you got it
Restart the app and check if the challenge has updated
1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.
hi i purchased premium elite but it doesnt show off.. any help?
until they respond it will pass a whole month
Close overwolf on your task manager and open buff again
It can take up to 24hrs to activate. If you don't have it by then, #open-a-ticket
read it
GG @dark parrot, you just advanced to level 1!
wrong paste
but I need that, too
just a look over my warlock what I should aim for
1785 GS
Is this even related to Buff?
And how is related to Buff?
.foldzy has been warned.
Bye!
Why don't I get any points for playing r6?
all the time it says game has not been tracked
R6 is down on buff, sorry!
and why does my teammate his games get tracked?
Wdym?
He gets points for playing r6 and I don't so
I don't think so
R6's been down for a long time now
weird how he still gets them
He's not getting it because it's an old result R6
That's exactly the same as LEAP
My Bs account is verified in an old account.If i delete that account can i verify it to another?
Hey is there any way to redeem the giftacrds from marketplace ASAP? cuz it always shows it's out of stock
Nop, send a ticket explaining this issue #open-a-ticket
So if I keep the app on for example 24 hrs , do i need to refresh the app regularly or will it pop up as soon as the new stock comes up?
You have to refresh it manually
can i share the buff email address here to check if this is the legit email address ?
since i got a mail but ended up in the spam box
Ofc!
Seems legit
thanks !
will steam card return to the market?
We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)
In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.
no not restock, like it's straight up removed from the store, also in the future is there a chance premium will be added back to market?
Read the bots, please
ah yeah
i last played buff 3 yrs ago and i want to log in to my old acc but it says freeze account not allowed exception soooo is there any way to log in to my old acc
??
ty
i filled the form how long could it take to unfreeze my account ??
It says on the form!
hello
im from pakistan
and i have plenty of tokens but i cant have the riot acccess code restocked
ever
Which server do you play in?
Hello can someone help me i cant close this pop up HEEEEELP 
thanks
Why didn t i get my reward ? They said install and buy for free i did it but didn t receive the reward
Give more details, pls
how do i find out i did a quest correctly on mobile app for buffs
Click here
and here and there you'll see the status task
ty!
I dont know how can i explain this i did tje missions they gave but it does nothing
What missions?
What game?
Test for free and buy something for free
Wasn t a game
A quest you mean? Test where? Pls, try to give more details if you can
A quest yeah
What quest?
Onthatass s one
what was the buff update for today
Click on the 3 dots where it says "complete quest" and check if you can ask for support there
No info
There s only the start task button not three dots
GG @dry falcon, you just advanced to level 1!
how are you a lvl 45 already
It's probably just an old picture...
Yep that's my old screenshot
👀

It takes 7 business days at least and it's been 4-5
And there's literally nothing we can do here, sorry
when access code gets restocked
My weekly Challenges in Warzone 3 doesnt track but the daily is tracking
GG @dry forge, you just advanced to level 1!
You mean MW3?
all types of call of duty
Did you earn some buff coins in match ?
yes xp and buff
How long will it take for new vp codes to arrive? I'm talking about codes worth 10, 15, 20, 25 dollars.
did you refresh the challenge room ?
We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)
yes
Try reinstalling Overwolf https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate
Hello I won a roblox raffle and when I try to redeem it it says that it’s not posible to redeem it because it’s from a different country or something like that but the raffle said it was global
Send ss with error message
It’s in Spanish is there a problem with that?
please send a screenshot of the error message
Send a ticket #open-a-ticket
always nice, played all day nothing was at all tracked for some reason after restarting buff and overwolf several times
i ended up getting it, just took a night like i was expecting, thanks tho, it was scrabble go lvl 15 challenge
Hi, Buff keeps popping up when I play on my Windows 10, I do not want it to pop up. How do I disable it?
If you wish to uninstall both BUFF and Overwolf, please check the following link and find and uninstall Overwolf: https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-10-4b55f974-2cc6-2d2b-d092-5905080eaf98 (uninstalling Overwolf automatically removes BUFF)
If you only wish to uninstall BUFF while keeping Overwolf on your computer, you can do so by locating Overwolf in the bottom right of your taskbar and double clicking it. A side bar will open - hover over it, locate BUFF, right click it and press "Uninstall".
1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.
Every time I open buff I get the monster ad and I click to complain but the ad is not removed and an error appears, I can't click on anything else and I can't navigate the application
Hey um so I’m using Buff for Brawl Stars and it’s telling me that I need to complete 5 ranked matches. There are no ranked matches so I don’t know what to do
Play any matches you get for trophies 🏆 and the challenge should go well
Thx Dani, just wanted to post the exact same thing.
Even could not claim lvl3 challenge reward on Sunday because of that.
Guess I will open a ticket.
Hi Kubiix, you received a buff email for the rewards @abstract rock (The Monster Challenge)
i reinstalled no difference
sorry i have a question
Can Someone explain why when i clicked the ad for the buff black Verizon thing, it sent me to a website the my computer prevented because it said it has a high risk of phishing viruses?
I dont like the thought of buff taking people to sketchy websites and the fact that i cant x out of the popup and use buff
since its an ad might be reported many times
ok hopefully they fix the x for the popup soon
so i mainly play genshin, how should best use buff?
Is there a way to change the email that i'm using to receive the notifications from buff?
genshin only you can get xp for the bp
it wont give you points
so the best its for earning xp i guess
nope
are r6 challenges patched yet or no?
whats the point of xp?
no afaik
level up the bp
alr ty
With new pubg upgrade doesnt work in buff, someone have more problems?
bl
why are any riot cards never in stock anymore, i have 19k buff points and been waiting, and im tryna get this new bundle but theyre never in stock
why does fall guys work bad with buff
like the mouse ethiers dissapears or doesnts lock to the game
#game-status pubg tracker is down
Go to weekly and click on claim week 1 rewards
They restock daily once to thrice depending on the region and the card
Try playing in borderless
how often do the $5, $10 and $20 riot cards restock (NA)
Twice a day i believe
I cant check since im not in NA
will this ever change where it restocks more often?
No info
i played mw3 zombies didnt move on buff so i made no progress
so I left earlier givign up, now what does BUFF do for D2?
So I opened a second ticket, a different person closed my new ticket and responded to my old one, saying they will look into it, all i'm getting is "we will look into it" it's been over a month since i opened my first ticket and almost 9 days since the latest reply about looking into my issue.
I'm playing R6 and i keep getting Start Game Not Found Error
does anybody know how I can close the buffxmonster collab window?
Onboard?
R6 is down on BUFF
damn alright
ye
ty
Send a ticket with your logs #open-a-ticket
— Use a third-party service such as Google Drive or wetransfer.com to upload the logs, as their log sharing system doesn't seem to work properly, and set the file as public so they can see it
Did you earn some buff coins in match ?
i am playing boat loads of MW3 and no go for me either
My buff pass isn't moving when I play league and I'm not able to purchase the app window freezes
why does mw3 not track the weekly
GG @weak blade, you just advanced to level 6!
Send a ticket with your logs and explaining this issue with as many details as possible — Remember to upload your logs on the cloud (drive, mega, dropbox, etc.) and paste the sharing link on the ticket! #open-a-ticket
Send a ticket with your logs and explaining this issue with as many details as possible — Remember to upload your logs on the cloud (drive, mega, dropbox, etc.) and paste the sharing link on the ticket! #open-a-ticket
Do you earn points after every match?
it gets stuck like this
Do the steps I told you above, please
I dont see amazon gift cards in the shop anymore, steam not in the shop for 1 month
In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.
We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)
Shall i report about API problem? Maybe the team don't know this
I’m sure they know it
The issue is that items out of stock aren't visible
Yeah that message is old should be fixed ig
There's a gamemode called Arena, so maybe it means finishing on top 3 in that mode
Yes but arena not have ranked
Never finish this quest, i did 10 matches on it and he still said 0/3
If you think it's bug, send a ticket with your logs and explaining this issue with as many details as possible — Remember to upload your logs on the cloud (drive, mega, dropbox, etc.) and paste the sharing link on the ticket! #open-a-ticket
i have not used buff in like 1 yr+ and now my acc is frozen why
Check if they're available in your marketplace! Also check #when_is_next_restock #870329411986149536
Remember that you can only see items redeemable in your region and global
Ok thank you
Ali
sorry we got off on wrong foot
I'd just like to know how buff and D2 works, I'll rip for info
#info-and-rules There's some info there. You play any supported mode of Dota and you'll earn points and XP. Check bots below
1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.
You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too.
Destiny will only give XP for the battlepass
I am recovering from 6 stab wounds
Only event-based games give points too
buy premium to support you guys then
I sent a ticket but there was no response, why did this happen?
When did you send it?
Yesterday
An answer can take 3-5 business days, wait patiently, please!
Okey
Do you have any information about whether new riot codes will come in the future? For example, $10 or $20 codes.
We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)
Where can i find rewards in the app
Because when i go on rewards then they're are no rewards
On the marketplace or raffles
guys, where i can check when the marketplace resume? I want to buy VP
My account is frozen and i dont know Why. And i dont have a VPN
What error do you see?
Your account is frozen im on mobile
Tnx
Where do i download buff(phone version)
On your Apple or Google store
Thanks 💀😭
Hello, I just filled out the form because when I try to log in I get the message "Frozen account not allowed exception", I guess it's because for a while I didn't use the account, do you know how long it will take me to use my account again?, I don't even remember my nickname
It's says on the form
7 business days... Thanks, I hadn't noticed, I apologize
Every time I try to login with Google on the mobile app, after I click continue and the Google sign-in pop up goes away nothing happens, I've tried uninstalling and reinstalling. I am able to continue as a guest and see all the app features and stuff, but not login through Google.
ok nvm I was able to use my email to go through the forgot password and sign in using my email
Nop only PC or Mobile app (Android/iOS)
Where can I see the BUFF patch notes
I am trying to connect to my account but it says my account is frozen what can i do?
Send ss with error message
Ok thank you
GG @charred crane, you just advanced to level 1!
There is not atm
Hello! I got a quesion
Sorry.
So, does the app just start working once your playing a round
And when is the shop full with V-bucks and other stuff again? Its so empty
Same
Same error ?
yep
You can see items redeemable in your region and global. If you don't see the card it means they are out of stock
@magic inlet Hey, do you know why the shop is so empty and where is the "tab" button on my keyboard?
Great, thanks.
I don't know what you're talking about now
No worries anymore but is the bonus screen when I am playing the actual UI for the rewards?
And where is the tab button
Bonus buff coins is for your second monitor if you have
Yeah
GG @dawn bridge, you just advanced to level 1!
Didn't work foe me, still frozen account
Ok
if you have filled in the form
Any reason why do this happen?
Filled
Your account has been inactive for about half a year or more, which is why you got a frozen account
Ok
Wdym ?
On his keyboard i think
7 business days have passed but my account is still frozen
did you fill out the form #1135607188430262293 ?
yes
When did you fill this out
ıdk but 7 day is passed
Saturday and Sunday are weekends not business days
They might be on Holidays, cuz i filled out mine 2 weeks back and its still frozen...
GG @wheat marten, you just advanced to level 1!
i have a question why is my account frozen when i did the appaeal around a year ago
What error do you see?
account frozen
when i try to sign in
Fill the form again then
i already filled it up like 20 times and nothing happened
GG @magic lark, you just advanced to level 3!
When was the last time you filled it? Also, how many accounts do you have?
account 1 like 3-4 months ago then i lost hope
Fill it again, check that you are writing your email correctly. We don't handle administrative stuff here, so there's nothing we can do.
ok i just filled in another one
wait isnt here some dev or mod of buff
I don't think they check this Discord much, as we don't handle administrative stuff here, that's why you have to fill the form!
oh ok
so my cod mw3 zombies isnt tracking for buff why is that
1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.
when can i join buff?
What?
when you fix it?
Follow the steps on #latest-news and wait patiently, please
You can try reinstalling
As it says there, we can't do anything here
ok , thanks
yo, i have 2 bugs to report. I invited my friend to the buff app and it did not count as a friend invited
2nd- i completed a quest on the phone and it did not count can someone help?
i just finished a zombies match again and still no xp or buff points
Just wondering, if i play on my ps4, will it still track?
buff is not for ps4 atm
Try reinstalling Overwolf https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate
Only PC or Mobile app (Android/iOS)
Did your friend get more than 5+ coins for playing?
Check Status Task
need some help
What's going on ?
money have been taken from my card and i'd like that back
about 30 dollars
i have used buff once like a few years ago and now money have been taken from my account
From premium or what purchase?
i never bought anything
So how do you know is from Buff?
i played rocket league with it to get points or sum
Buff is free to use unless you actually purchase premium or lootboxes, or points on mobile app
You have to authorize that purchase
the bank transaction says, BUFF.GAME,MIDDLETOWN,US
already opened one i think, are you the ones taking care of tickets aswell?
Nop
We don't handle administrative stuff here
Is it illegal to cheat in a game to get buff points from it?
Say i found an exploit to level me up in a game that, so that i earn buff coins from it
Or auto clicker?
That's not allowed
Noted
is there a way to turn off the buff thingy appear everytime i open a game? its hella annoying :/
If you mean pop-ups in BUFF so only for Premium can disable it - StartGame/EndGame pop-up otherwise you can close them by clicking X
aaa ok :(
ty anyways
Hello, I installed the buff 30 minutes ago and started performing missions, but even though I made more than 7 headshots, they were not counted, what is the reason?
Did you earn some buff coins in match ?
no
1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.
can you use buff on PlayStation?
was already added
Only PC or Mobile app (Android/iOS)
👍 ty
Should I try deleting and reinstalling?
that's another option you can try reinstalling Overwolf https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate
will ps remote play work?
No
what game is the easiest to run
Has the xbox gift card stop working I'm not able to get past the confirmation code it freezes after I press the submit button
is there a way to get v-buck cards on buff?
in raffles and in marketplace when they are in stock
all
any error?
I don't see any V-bucks option, even for the ones that are out of stock
In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.
Oh ok it's just there but it's really out of stock?
does anyone else have only 1 game and 1 riot access card available in "game keys" section?
because i can remember it having: steam, v-bucks and other game keys available
and i just wanna assure that i didnt do something for it to disappear
on the global marketplace these are the gift cards afaik
some items are regional only
other are out of stocl
on the global marketplace these are the gift cards afaik
and some items are regional only
other are out of stock
okay
hello everyone, today i wanted to log back into my very old buff acount but it said that it is frozen
i have no idea why
Btw anyone know whats up with the paradise lost stead cd key thats in the marketplace
I bought one recently but when I tried to redeem it on steam it said its already been redeemed by someone else
yea means that got out of stock
No mico, the code he got from buff was already redeemed by someone else
I think thats what he means lol
@torn quartz am I correct?
If yes then please #open-a-ticket
I'm assuming the reason I can't open buff right now is because Curseforge is running and they are both Overwolf?
what happened to the steam cards, there isnt any more
not even in stock
it just doesnt appear
You can have multiple OW apps open
When they're out of stock they're not visible due to issues with the suppliers api
Also you won't be changing your profile picture will you
i changed it rn
Is anybody having the same issue as me where there is a ad saying check out this great offer and get 10 free buffs but doesn't have a close button since the update so I can't interact with the rest of the program like claim my weekly challenges or spin the wheel?
Thanks I didn't notice that
I just subscribed for Elite Membership or whatveer is called it says its 3 months free when paying yearly but no I got charged $70???? Refund pls.
is there any way to turn off the start/end screen overlay that appears after end of every game
I can't redeem 5 dollar riot access code US. verification codes do not work
out of stock 👍
Yes you get 3 months for free when you get yearly; you only pay 9 months
You can send a ticket #open-a-ticket if you like
Yes with premium or disabling buff
Probably got out of stock
On some items you need at least bronze tier
is a riot card one of them
Yea thats right
GG @torn quartz, you just advanced to level 1!
thank you
GG @rocky dome, you just advanced to level 3!
Yea that happens to me as well sometimes
I just give up and play another game ussualy
You could also try restarting overwolf and making sure buff picks it up when you launch the game
It ussually has some weird screen pop up whenever you launch a game so if that shows up then you could assume that buffs tracking it then
It sometimes works for me
Yea that
Ahh im not to sure about those settings
I ussually just rock whatever buff senses it as
Yeah it usually takes awhile to get a reply depending on the volume, especially since its now exam season haha
Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.
Then, go to https://support.buff.game/hc/en-us/requests/xxxx (remember to change the "xxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.
There, you can see if it's open or solved
@torn quartz follow those instructions to open a followup ticket if you dont get an answer in a few days
Naw like the thing is I havent even got the confirmation email that the ticket was made
I filled out the form again today making sure all the info was right
I see
I can't rlly help with that
U should be able to check if a ticket was indeed opened using that same method tho
i dont get buffs- i played "1 minute quiz" multiple times on mobile but have no points, seems like it doesnt track
Hi balls
this is a support channel if you dont have any questions please go to #off-topic-english
Check status task
The riot card is restocked and my confirmation code still doesn't work. Im reloading the page and can see it is not out of stock. It says I have to be a highter tier or something
what does that even mean
You have to reach a minimum of Bronze to be able to buy stuff from the marketplace
i get it
how does buff work with games like EU4,HOI4 and others?
Cool a paradox gamer
For games we don't track events for we track game activity for exp, i get some xp from hoi4 but I mean I play hoi4 for hoi4 so i dont care about xp lol
if there is no catagory that fits my ticket what do i do
What is your ticket about?
yes'
The premium should be disabling start and end of match popups and ads when u turn it off but the windows which open when you launch a game doesnt get disabled (to let you know game is bring tracked)
"Yes" isn't an answer I can help with
im premium and i have them both disabled
but they still appear
what do i put the ticket under?
Yeah thats the launch game screen
Its for tracking purposes
You can't disable that
Start and endgame windows are disabled
The app is working as intended
this one too?
Yes, when you launch and close a game you get popups a) informing you of how much you earned and b) to let you know that your session was tracked
If you really don't like it, you can still open a ticket (im not familiar with the tickets but putting it under tracking issues should be fine) but they probably won't be able to do much about it since it is working correctly
fen_rir67_46096 has been warned.
Occasionally when I start a match of Apex Legends, the pre match pop up (before the free coin generation) sometimes decides to stop registering as an actual application. As in it remains frozen on my screen until I force close Overwolf via Task Manager or I have to Close out of my game and reopen it. I don't want to use Task Manager because if I close Overwolf it closes Outplayed as well, and ruin every clip I have during that session. Is there any way to prevent this or is this just a situation everyone has to deal with?
Try those steps
yeah I've read that but mostly when I go to the market at like 2pm it says last purchased 10 hours ago
What can i do if my account got frozen?
Yes, i have the same issue
fill out the form in there and after 7 business days your account will be unfrozen
^
can anybody tell me why this keeps coming up even after i pressed claim?
now when i press claim it just shows me error but keeps me on the same screen
Done. Thank you
after how many hours does valorant code restock
Hello. I sent a ticket but just wanted to confirm. I paid for the premium buff wheel but it just keeps loading.
What do I do?
Have you tried restarting Overwolf?
Is it just my region or has steam card completely disappeared from the market for the time being?
u right
We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)
In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.
Restart overwolf, play another match of the same game and click on claim again
How can i change the curency of the shop? if it is possible? i want it to be fortnite or roblox or some of thoose.?
I restarted and it worked. Thanks
When will that be fixed ,is going like this for days... and don't just link to the #latest-news ... THERE IS NOTHING
there is indeed something in #latest-news if you read
read the one message before that
i did there is nothing about when will be fixed
You can see items redeemable in your region and global. If you don't see the card it means they are out of stock (Roblox card is only US) you can also enter the raffle to win a Roblox card, the more tickets you use the more chances you have to win, but you don't have to
read through it again. thoroughly.
what did my message ask you to do?
oh i forgot u are here to type same things as answer 😄 have a nice day
how long until the yicket will be answerd?
we can't answer that either, usually within a week, you can open a followup ticket though
What kind of missions and rewards are available to minecraft
like can i earn points by playing just any server?
thank you
do i have to run minecraft from the normal launcher or can i use a client like curseforge or modrinth?
- Official Minecraft Launcher
- no mods
GG @wet summit, you just advanced to level 2!
Please add some new games in buff store I want to use my coins.
Do you have the Fortnite thread?
We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)
No ?
I'm assuming then you just play fortnite battle royale then. nothing else to it
GG @young gorge, you just advanced to level 3!
Any more questions from the buff?
one thing. is there a way to link it to my switch? i usually play fn on my switch as my pc can't really handle it sometimes.
BUFF work only PC or Mobile app (Android/iOS)
that's what I thought. worth a shot though
Minecraft is out of stock
But I dont see it in the store
We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)
Bri
In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.
when valo gonna be available
You can't change location it's been a set buff since you signed up
umm i just won a game of fall guys and the screen didnt pop up when i won and i also didnt get any buff coins
1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.
well about that my previous game gave me coins and this time it didnt
thank you bro
Try reinstalling Overwolf https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate
ill try playing another game first
Bro like if I delete buff and join one more time like download one more time can I choose where the file downloads?
@magic inlet n btw I dont see Minecraft neither on pc and nor on phone
I'm telling you, minecraft is out of stock
If you don't see the card the cards are out of stock and not replenished
GG @livid ledge, you just advanced to level 1!
Bro I dont see so much stuff
You can see items redeemable in your region and global
_h4per8olt has been warned.
I'm telling you this for the third time, if you don't see a card, it means they're out of stock and it's an API marketplace issue
Bro
In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.
is there rewards for the game roblox
are you a programmer working on BUFF and/or BUFF suppliers?
What kind of reward do you have in mind?
robux
lol
what other rewards can there even be
Roblox card is only US (Marketplace) you can also enter the Raffle to win a Roblox card, the more tickets you use the more chances you have to win, but you don't have to
Is minecraft java edition and global?
ok
..
GG @livid ledge, you just advanced to level 2!
Yes, but the card hasn't been added to the marketplace for a long time
So dam all the stocks of all the things are out of stock?
Buff is famous
Staff, I just have two questions to ask can I ask if ur not annoyed
Sure what is your next question
In buff can we get buffs for minecraft for servers other than Hypixel as I am cracked and Im buying minecraft gift card because of that... servers like JartexNetwork
I've made my account around 2020/2021 and used it for like a day or two, and recently i downloaded it again and i was given this message: "Frozen Account Not Allowed Exception". I tried checking my emails but i didn't find anything regarding a freezing of my account, its possible i mightve deleted the email, and i wonder if i could request a new one, or get some kind of explanation why it has been frozen and if I could do anything about getting it back
Nop only Hypixel #964252567699857448
ah thank you, i didnt see the thread
Your account has been inactive for about half a year or more, which is why you got a frozen account
Welp ok
good to know, thank you for the explanation
I can't close the buff popup thing when I try to play Brawlhalla
it won't close no matter what I try
Ctrl + Tab and click X
Restart Overwolf and try again
I have the same thing happen in GTA V. My Windows cursor is locked and only uses the in-game cursor (if you know what I mean), and clicking on the game and pressing Ctrl+Tab opens up the Overworlf overlay, allows me to use the Windows cursor, and close the pop-up. Not sure if Brawlhalla uses an in-game cursor though, since I've never played it.
I purchased the highest premium plan and they only gave me a normal buff box? Not the premium monthly box?... need help
This happened to me on League of Legends, I believe it has to do with mediocre computers having loading issues. My only fix is to close overwolf and re open it
Yea im having issues with the weekly challenges and nothing is working :/
Which challenge ?
Premium elite
why does my marketplace not work when i try to redeem something? I tried redeeming a nintendo gift card, i got a verification code and inserted it in a min after i click continue it says that "Application error: a client-side expection has occured". I also tried restaring my pc and my application, also tried logging on and off but it did not help
Feel you
If you have 1 free lootbox, you should have it
Okay but you are advertising that I would get a "High Value Item" with the "Premium Elite MONTHLY Buff Box" and I only got 10 raffle tickets as the high value item ?
Is this correct?
is it just today or it is always like that?
Try reinstalling Overwolf and Buff
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate
Try reinstalling Overwolf and Buff
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate
thanks, i will try that
^
I will have to bank chargeback if I actually was meant to only receive 10 raffle tickets as an advertised "High Value Item". that was the only thing I received after spending almost 10 dollars. Thats false advertisement btw :/
GG @pseudo mango, you just advanced to level 1!
COD mw3 Weekly challenges as in the ones ya do weekly with no subscription needed
^
If you got a free premium lootbox you should only get 1 free item
im gay
I've already Unistalled/reinstalled, i restarted my game, i've restarted my pc, open/closed it nothing works plus emailed support previously (months ago before december) as well nothing happened rip
Yes but you literally advertise it as a "High value item". I received 10 raffle tickets. which are basically worthless / equivalent to 50 buffs.
F
Send a ticket with your logs #open-a-ticket
— Use a third-party service such as Google Drive or wetransfer.com to upload the logs, as their log sharing system doesn't seem to work properly, and set the file as public so they can see it
still having the same problem after reinstalling the app like in the article
copify has been warned.
pls help I just want a high value item like you advertised xd. I would never have spent the money for the highest subscription here if i knew I would only get 10 raffle tickets :/
Same
So can I actually get a high value item or should i just call my bank LOL,
copify was muted.
Man, i really wanted to use my points but i guess not today...
I guess you equate 10 worthless raffle tickets to a "High Value Item". Very unfortunate let down :/ wont be using this garbage anymore
I like how they muted his message that told us this is a bitcoin miner. totally doesnt indicate truth
guys i just downloaded buff and played a game of rainbow six siege and didnt get anything but i did the challenges
just delete it some other guy just told us its using our computers to mine bitcoin.
and they dont care about my problem^
bro i have like 5000 points and cant use them
GG @umbral fiber, you just advanced to level 1!
someone should report them to the feds
Bufftechnologiesltd
false advertisement / crypto mining rip
Do not purchase anything, they could care less to help you.
man, i just want to get something with my points and then end
they have stuff in the market rn but if there is nothing u want there then you should be good just keep saving
the point is there is, but i cant have anything from there i just get back errors
kinda annoying
waiting for support to help me out
Did somebody managed to get a nintendo gift card?
also this indicates a javascript problem
R6 is down in buff
so the issue is recent?
Which issue
this
it shows that when im trying to redeem something from the marketplace but i guess i'll try again later
The item might be bug rn
Will report it
Which item is it
Told to admins
Thank you
No info when it will be solved
What does Premium elite for 24 hrs do? its in my inv
GG @fast cosmos, you just advanced to level 3!
Almost something like these benefits + you can shop at a premium price
is buff down atm?
GG @umbral fiber, you just advanced to level 2!
but my buff pass is still locked
It works normally
Did you pay for the Buff pass or the Yearly premium elite ?
no
can u disable the pop up ads?
i think the buff site is down
are the buff thingys that just spawn a keybind or are they just random?
Only Premium - StartGame or EndGame
2 questions
-
Is there any way to remove the pop-ups or at least make it so I can close them faster than the god awful timer (the one that shows your xp and match score)
-
Is there anyway to make BUFF track my games more reliably? Whenever I play r6 or valorant, it has a high chance of not registering my game and either giving me a fraud error or that it couldnt find the start of the game
- Only Premium - StartGame or EndGame
- R6 is down on BUFF and Valorant follow all step
1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.
Reported, but this is really weird
I take it buff is down?
buff is down atm
ah okay just wanted to make sure
why is buff down
yeah that worked, I tried it earlier but it wouldn't log in so I just wanted to check it wasn't on my end
I've linked my supercell account to buff, but it doesn't seem to track on the challenges
GG @fallow shore, you just advanced to level 1!
