#support-en

1 messages · Page 354 of 1

west quiverBOT
#

GG @regal lintel, you just advanced to level 11!

manic seal
#

7 working days usually you get an answer

umbral hinge
#

hey is there anyway i can fix the buff app not being able to track my gameplay on r6?

hot valley
#

does gray mean it hasnt been solved?

manic seal
umbral hinge
#

oh ok

manic seal
hot valley
vital crow
#

i cant get this ad off of my screen

#

and when i press claim 10 buffs it just says an error in the right bottom of the screen

magic inlet
sharp stirrup
#

Trying to Login in After long time but this shows up

sharp stirrup
#

I have submitted the form, approx how much time it will take to unfreeze my account

sharp stirrup
#

oh! my bad

#

thanks again

umbral prairie
#

Anyone have his buff pass not activated yet? or is it just me?

magic inlet
# hot valley will do!

One more piece of information, if your ticket has not been solved, send a reply and the ticket will be opened, because once the ticket is solved, buff support will not reply anymore

magic inlet
rancid axle
#

does the buff premium elite for 24 hours also unlock the new shop offers and discounts

cunning fox
#

@magic inlet

smoky pendantBOT
#

dynoSuccess zetiago0 was softbanned.

shadow jolt
#

the weakly challenge is not getting updated? any idea why this could happen?

soft fulcrum
#

hey

#

anyone on?

#

@smoky pendant

tired canyon
#

rule 4

scenic raven
#

if i activate all my buff boosts at the same time do they stack as 30% of the total + 40% or just +70%

dusky charm
#

I have like 2400 buff, i wanted to redeem riot code, when can i redeem it ? In next life, out of stock in 1 sec.

marsh lantern
#

You can’t. Time-based games only give XP, while event-based games give xp and points, so they do have challenges

noble acornBOT
#
SUPPORTED GAMES2

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too.

marsh lantern
scenic raven
marsh lantern
#

You can see it in transactions that they’re separately

sudden echo
#

i accidentally deleted my account and wanted to request it to be reactivated

snow otter
#

My account has been deactivated, how to reactivate it?

scenic raven
#

why did i get 100 xp per a 20-40 min game

frozen cedar
#

what is a fraud error i just got it

marsh lantern
frozen cedar
#

fall guys solo

noble acornBOT
# frozen cedar fall guys solo
FRAUD ERROR

If you receive a "Fraud error!" message after you finish your match it most likely means that the match was too short for you to get coins. This only happens for matches that are only a few minutes long. Try to play your match a little longer and you should be able to get coins from it!

#
BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

marsh lantern
#

Try those 4 steps

frozen cedar
#

yeah my match was too short thats why

frozen cedar
dense shore
#

hello, do you have any problem with buff game? because mine keep saying "x start game not found" i wonder why is that?

dense shore
#

rainbow six

marsh lantern
dense shore
#

oh ok thanks for letting me know

frozen cedar
#

oh btw ty @marsh lantern

open holly
#

whats the max points you can get with premium elite daily from only games?

marsh lantern
#

Only "game reward" count for that limit

open holly
#

wait so if i had premium elite i could earn 250 points daily since premium boost doesnt count?

wet sage
#

when will this restock

marsh lantern
noble acornBOT
# wet sage when will this restock
RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

open holly
marsh lantern
open holly
#

well some games give more points like if i were to do bad in a valorant game i'd get like 2 points no premium and if i did bad in fort i would get like 0.01

#

did they remove the 5$ giftcard for amaozn?

noble acornBOT
# open holly did they remove the 5$ giftcard for amaozn?
API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

cunning fox
#

ah, good to know. i've already been wondering why steam cards didn't show up. thx

cobalt knot
#

i cant log in to my account cuz is frozen what that mean? what can i do to log in ?

wispy pivot
#

Hi, i've just had an error when using a cupon code i just got for a purchase can i get any assistance? thx

wispy pivot
#

It wont let me use the cupon

marsh lantern
wispy pivot
#

I've bought 2 cupons of 20 euros for logitech products, i havent had any problems using the 1st one but as i try to use the 2nd one it tells me that the cupon isn't valid

marsh lantern
#

What product is it?

shadow jolt
marsh lantern
shadow jolt
#

Again to save you time from scrolling, it's a problem with updating level

#

i did already many times

marsh lantern
#

Also, are you earning points after every match?

shadow jolt
#

yes i do

west quiverBOT
#

GG @shadow jolt, you just advanced to level 1!

marsh lantern
shadow jolt
#

but the level objectives is not updating stats, even after doing the objectives many times

#

Level 1

marsh lantern
# shadow jolt Level 1

Send a ticket with your logs and explaining this issue with as many details as possible — Remember to upload your logs on the cloud (drive, mega, dropbox, etc.) and paste the sharing link on the ticket! #open-a-ticket

noble acornBOT
shadow jolt
#

I will, thanks for your attention to the issue

frank grail
#

has everyone got their Buff pass from previous season activated or still on hold with ticket?

marsh lantern
frank grail
#

ok

lone moat
#

When is next riot ticket?

lone moat
#

Nah it is usually at same time of the day

#

We all know

#

If anybody know can help us

smoky pendantBOT
#

dynoSuccess nice2019 has been warned.

#

dynoSuccess paratodegato has been warned.

dusky isle
#

Does buying buff pass increase how much xp you earn?

marsh lantern
dusky isle
#

Do you get xp from mobile games like clash royale or clash of clans?

marsh lantern
willow sigil
#

can i have robux 5Head

cunning fox
manic seal
pseudo summit
#

Will the Robux code come to the Market ?

magic inlet
pseudo summit
#

Why are the stocks so low? It's sad that I don't get paid for my efforts. I want to get a vp, but I can't get it.

west quiverBOT
#

GG @pseudo summit, you just advanced to level 4!

pseudo summit
#

Can you help me with this issue? I would appreciate it if you could give me some advice.

magic inlet
cunning fox
#

sadly it is unknown when or how many of a certain card will arrive. Cards like vp or steam gift cards are always on high demand

pseudo summit
#

I'm waiting in front of the computer, but it ends instantly without me knowing :/

smoky sorrel
#

Guys, is it possible to somehow redeem "Plant a tree" in the marketplace without having to upgrade my tier?

magic inlet
noble acornBOT
smoky sorrel
#

Nevermind, I found it here in this discord channel

magic inlet
noble acornBOT
pseudo summit
#

How many minutes does it take for Vp stocks to run out?

cloud dirge
#

How many steam cards do yall give out when yall restock

native trellis
#

Yo guys, i have a question. Im hunting for Riot code for 2 months or something like that, and i never saw that avalible. How to catch it? 😩

native trellis
native trellis
charred silo
#

Hello, I am not receiving any verification code on my email, I've waited for 10 minutes. How much does it usualy take?

magic inlet
charred silo
#

email verification

magic inlet
charred silo
#

ok thx!

prisma lichen
#

Update to my previous message: Premium Buff Pass is now active. That issue is solved.
I'm still waiting on an update to the Razer Keyboard redemption issue I'm having. I'll wait a little longer since I got an update to the support ticket asking for my email (I just replied and said it's the same one in the ticket), so I'm assuming something will be done in the next few days.

valid cargo
#

hello , why I have this message?

noble acornBOT
# valid cargo hello , why I have this message?
FRAUD ERROR

If you receive a "Fraud error!" message after you finish your match it most likely means that the match was too short for you to get coins. This only happens for matches that are only a few minutes long. Try to play your match a little longer and you should be able to get coins from it!

valid cargo
noble acornBOT
# valid cargo all my matches last 5min and the games end without ff
BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

open glade
#

guys, I did the frozen account stuff like 1,5 weeks ago and still nothing happened, did I screw up?

magic inlet
open glade
#

Ok, thank you

devout pumice
#

hey the tip genius used to record 50 secs of clip now its recording only 20 to secs can anyone tell me why is it

devout pumice
#

the software

#

that recors highlights

marsh lantern
devout pumice
#

its related to buff

marsh lantern
devout pumice
#

this came with buff

marsh lantern
#

You have the icon on the ss you've sent

glossy goblet
#

I installed, but it doesn’t connect to Valorant

noble acornBOT
# glossy goblet I installed, but it doesn’t connect to Valorant
BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

glossy goblet
#

ok

orchid yew
#

do buff boosts stack

upbeat surge
#

i keep getting a endless amount of ads and whenever i click the X it just comes back

glossy goblet
marsh lantern
marsh lantern
upbeat surge
marsh lantern
#

But if you’re able to close them, it’s not the same issue ig

nocturne lion
#

guys my account got frozen months ago and i want to login again now so i send multiple forms for unfreze my account but none of them are working what should i do

nocturne lion
#

like a 10 days ago

wild hornet
#

Hey support! I started a mobile game challenge but it’s not giving the reward.

#

Finished and everything.

marsh lantern
wild hornet
#

Yes

marsh lantern
# wild hornet Yes

Click on the 3 dots on the app and see if you can ask for support there

wild hornet
#

Ok

untold island
#

ive sent few tickets for my refund and ive only got 1 response where they asked for mail and last for digits of card, and after that i havent gotten a feedback for 7 days

noble acornBOT
untold island
#

its still open

west quiverBOT
#

GG @untold island, you just advanced to level 1!

untold island
#

maybe trevor got fired and couldnt solve my problem

pseudo summit
#

After receiving the code in the store, is a verification code sent to the email or is it added directly to the inventory ?

manic seal
#

you will get an email with verification code

manic seal
pseudo summit
#

Thank you

manic seal
#

nope

#

wym

safe island
#

hello, i bought premium elite, and it charged me but still says ''regular'' and i dont have premium features

safe island
manic seal
safe island
#

ty!

robust plume
#

Has anyone had issues with some games not giving xp for rewards track? The game is checked as being supported. Already sent a ticket just curious if anyone else having issues.

sleek swallow
#

Is r6 working for buff challenges yet?

manic seal
#

R6 is down in buff

sleek swallow
#

alr

dark parrot
#

How much do you charge for crystals and Prisms:F I; 've a list of things but don't want a pub ticket

serene ginkgo
#

Wdym by crystals and prisms

vestal cove
#

I just did a quest on mobile and it says i have the buffs i got on the website it sends me to but won't load on actual buff. Will they ever come in? It was 750...

#

I have also waited the hour it says it will give to me. Not being impatient, just curious

stuck sluice
#

Hey guys im kinda new to buff is it install and go?

#

to start earning rewards?

dark parrot
#

any helpers play D2?

quasi stratus
#

does anyone know how much xp the world of tanks gives on average?

charred crane
#

Haven't played it so I can't say

charred crane
#

On mobile you need to connect accounts

charred crane
# charred crane On pc yes

Just make an account and then make sure you get buffs by playing a match of one of the supported games

charred crane
#

But the quest support I believe it was

#

Not buff

#

Not sure tho

scenic raven
#

if i already own the items in the buff pass do i just get nothing?

noble acornBOT
# stuck sluice to start earning rewards?
BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

marsh lantern
marsh lantern
scenic raven
#

and the buff pass just gives me them again

#

so i get nothing when its a boarder or icon

marsh lantern
scenic raven
#

and some are repeats of the last pass

robust plume
noble acornBOT
# robust plume Clicker Heroes
BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

robust plume
west quiverBOT
#

GG @robust plume, you just advanced to level 3!

marsh lantern
noble acornBOT
robust plume
marsh lantern
robust plume
marsh lantern
tranquil patio
#

Hey guys I want to change my email address, how can I do that?

marsh lantern
tranquil patio
marsh lantern
coral rune
#

sorry mb

small grotto
#

do you know how to fix a frozen account?

stuck sluice
#

Does this mean i completed it?

marsh lantern
#

Yep, and you got it

stuck sluice
#

Noice

#

but now why isnt it tracking my wz kills

marsh lantern
stuck sluice
#

No it didnt

#

And i def dropped a 30 bomb

#

last game

#

xdd

noble acornBOT
# stuck sluice No it didnt
BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

mellow crow
#

hi i purchased premium elite but it doesnt show off.. any help?

untold island
marsh lantern
mellow crow
#

didnt ork

#

work*

#

money is taken though

#

nice

marsh lantern
dark parrot
#

can I DM someone in charge RQ

#

would make a ticket but that's the issue

marsh lantern
#

Explain here the issue, pls!

dark parrot
#

read it

west quiverBOT
#

GG @dark parrot, you just advanced to level 1!

dark parrot
#

wrong paste

#

but I need that, too

#

just a look over my warlock what I should aim for

#

1785 GS

marsh lantern
#

Is this even related to Buff?

dark parrot
#

yes

#

destiny 2

marsh lantern
dark parrot
#

I can leave if you'd like

#

tried ticket yesterday

#

it was deleted

#

so

smoky pendantBOT
#

dynoSuccess .foldzy has been warned.

dark parrot
#

warned? idgaf lol I brought 4 people with me abuse have fun

#

bye

marsh lantern
#

Bye!

jolly peak
#

Why don't I get any points for playing r6?

#

all the time it says game has not been tracked

marsh lantern
jolly peak
#

and why does my teammate his games get tracked?

marsh lantern
jolly peak
#

He gets points for playing r6 and I don't so

marsh lantern
#

R6's been down for a long time now

jolly peak
#

weird how he still gets them

magic inlet
magic inlet
timid flare
#

My Bs account is verified in an old account.If i delete that account can i verify it to another?

fast cosmos
#

Hey is there any way to redeem the giftacrds from marketplace ASAP? cuz it always shows it's out of stock

marsh lantern
fast cosmos
marsh lantern
fast cosmos
#

oh alr

#

ty

storm rampart
#

can i share the buff email address here to check if this is the legit email address ?

#

since i got a mail but ended up in the spam box

storm rampart
#

thanks !

shadow furnace
#

will steam card return to the market?

noble acornBOT
# shadow furnace will steam card return to the market?
RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

#
API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

shadow furnace
#

no not restock, like it's straight up removed from the store, also in the future is there a chance premium will be added back to market?

shadow furnace
#

ah yeah

viscid verge
#

i last played buff 3 yrs ago and i want to log in to my old acc but it says freeze account not allowed exception soooo is there any way to log in to my old acc

#

??

viscid verge
#

ty

viscid verge
marsh lantern
viscid verge
#

shit mb

#

sry

formal yarrow
#

hello

#

im from pakistan

#

and i have plenty of tokens but i cant have the riot acccess code restocked

#

ever

marsh lantern
upper hedge
#

Hello can someone help me i cant close this pop up HEEEEELP OoO

upper hedge
dry falcon
#

Why didn t i get my reward ? They said install and buy for free i did it but didn t receive the reward

nova orbit
#

how do i find out i did a quest correctly on mobile app for buffs

magic inlet
nova orbit
#

ty!

dry falcon
dry falcon
dry falcon
marsh lantern
marsh lantern
dry falcon
lunar pendant
#

what was the buff update for today

marsh lantern
marsh lantern
dry falcon
west quiverBOT
#

GG @dry falcon, you just advanced to level 1!

lunar pendant
marsh lantern
magic inlet
#

Yep that's my old screenshot

proud wasp
#

👀

lavish wharf
marsh lantern
#

It takes 7 business days at least and it's been 4-5

#

And there's literally nothing we can do here, sorry

formal yarrow
#

when access code gets restocked

dry forge
#

My weekly Challenges in Warzone 3 doesnt track but the daily is tracking

west quiverBOT
#

GG @dry forge, you just advanced to level 1!

dry forge
magic inlet
dry forge
pseudo summit
#

How long will it take for new vp codes to arrive? I'm talking about codes worth 10, 15, 20, 25 dollars.

magic inlet
noble acornBOT
dry forge
magic inlet
covert scaffold
#

Hello I won a roblox raffle and when I try to redeem it it says that it’s not posible to redeem it because it’s from a different country or something like that but the raffle said it was global

covert scaffold
magic inlet
covert scaffold
magic inlet
tidal dagger
#

why does lol have valorant agents?

#

lol

abstract hound
#

always nice, played all day nothing was at all tracked for some reason after restarting buff and overwolf several times

vestal cove
elfin oyster
#

Hi, Buff keeps popping up when I play on my Windows 10, I do not want it to pop up. How do I disable it?

noble acornBOT
# elfin oyster Hi, Buff keeps popping up when I play on my Windows 10, I do not want it to pop ...
UNINSTALL BUFF

If you wish to uninstall both BUFF and Overwolf, please check the following link and find and uninstall Overwolf: https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-10-4b55f974-2cc6-2d2b-d092-5905080eaf98 (uninstalling Overwolf automatically removes BUFF)
If you only wish to uninstall BUFF while keeping Overwolf on your computer, you can do so by locating Overwolf in the bottom right of your taskbar and double clicking it. A side bar will open - hover over it, locate BUFF, right click it and press "Uninstall".

noble acornBOT
shy pebble
#

Every time I open buff I get the monster ad and I click to complain but the ad is not removed and an error appears, I can't click on anything else and I can't navigate the application

charred crane
#

Hey um so I’m using Buff for Brawl Stars and it’s telling me that I need to complete 5 ranked matches. There are no ranked matches so I don’t know what to do

magic inlet
fallen garden
gleaming canyon
#

Hi Kubiix, you received a buff email for the rewards @abstract rock (The Monster Challenge)

distant nest
celest sedge
#

sorry i have a question

green gate
#

Can Someone explain why when i clicked the ad for the buff black Verizon thing, it sent me to a website the my computer prevented because it said it has a high risk of phishing viruses?

#

I dont like the thought of buff taking people to sketchy websites and the fact that i cant x out of the popup and use buff

manic seal
green gate
#

ok hopefully they fix the x for the popup soon

tropic falcon
#

so i mainly play genshin, how should best use buff?

static robin
#

Is there a way to change the email that i'm using to receive the notifications from buff?

manic seal
#

so the best its for earning xp i guess

sleek swallow
#

are r6 challenges patched yet or no?

tropic falcon
manic seal
manic seal
sleek swallow
#

alr ty

median blade
#

With new pubg upgrade doesnt work in buff, someone have more problems?

maiden zephyr
#

bl

lunar pendant
#

so

#

my OW2 weekly arent switching to lvl 2

glass hamlet
#

why are any riot cards never in stock anymore, i have 19k buff points and been waiting, and im tryna get this new bundle but theyre never in stock

weak blade
#

why does fall guys work bad with buff

#

like the mouse ethiers dissapears or doesnts lock to the game

manic seal
manic seal
manic seal
glass hamlet
manic seal
#

I cant check since im not in NA

glass hamlet
#

will this ever change where it restocks more often?

lunar pendant
#

i played mw3 zombies didnt move on buff so i made no progress

dark parrot
#

so I left earlier givign up, now what does BUFF do for D2?

frozen path
#

So I opened a second ticket, a different person closed my new ticket and responded to my old one, saying they will look into it, all i'm getting is "we will look into it" it's been over a month since i opened my first ticket and almost 9 days since the latest reply about looking into my issue.

quaint flume
#

I'm playing R6 and i keep getting Start Game Not Found Error

gentle valley
#

does anybody know how I can close the buffxmonster collab window?

magic inlet
quaint flume
#

damn alright

gentle valley
magic inlet
gentle valley
#

ty

magic inlet
noble acornBOT
magic inlet
cloud mountain
formal hemlock
#

My buff pass isn't moving when I play league and I'm not able to purchase the app window freezes

weak blade
#

why does mw3 not track the weekly

west quiverBOT
#

GG @weak blade, you just advanced to level 6!

marsh lantern
noble acornBOT
marsh lantern
noble acornBOT
marsh lantern
weak blade
#

it gets stuck like this

marsh lantern
brittle ice
#

I dont see amazon gift cards in the shop anymore, steam not in the shop for 1 month

noble acornBOT
# brittle ice I dont see amazon gift cards in the shop anymore, steam not in the shop for 1 mo...
API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

#
RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

brittle ice
#

Shall i report about API problem? Maybe the team don't know this

marsh lantern
serene ginkgo
#

Yeah that message is old should be fixed ig

timber shuttle
#

Bug quest?

#

what mean arena top3?

marsh lantern
timber shuttle
#

Never finish this quest, i did 10 matches on it and he still said 0/3

marsh lantern
noble acornBOT
charred crane
#

i have not used buff in like 1 yr+ and now my acc is frozen why

charred crane
#

ty

#

Can i get like playstation or v-bucks cards ?

marsh lantern
#

Remember that you can only see items redeemable in your region and global

charred crane
#

Ok thank you

dark parrot
#

Ali

#

sorry we got off on wrong foot

#

I'd just like to know how buff and D2 works, I'll rip for info

marsh lantern
noble acornBOT
#
BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

#
SUPPORTED GAMES2

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too.

dark parrot
#

Destiny 2, too?

#

even abuff setup

#

thank you and seriously, sorry

marsh lantern
dark parrot
#

I am recovering from 6 stab wounds

marsh lantern
#

Only event-based games give points too

dark parrot
#

buy premium to support you guys then

pseudo summit
#

I sent a ticket but there was no response, why did this happen?

marsh lantern
pseudo summit
#

Yesterday

marsh lantern
pseudo summit
#

Do you have any information about whether new riot codes will come in the future? For example, $10 or $20 codes.

noble acornBOT
charred crane
#

Where can i find rewards in the app

#

Because when i go on rewards then they're are no rewards

marsh lantern
tardy cypress
#

guys, where i can check when the marketplace resume? I want to buy VP

deep ibex
#

My account is frozen and i dont know Why. And i dont have a VPN

marsh lantern
deep ibex
#

Your account is frozen im on mobile

deep ibex
#

Tnx

leaden bloom
#

Where do i download buff(phone version)

marsh lantern
leaden bloom
#

Thanks 💀😭

hushed pagoda
#

Hello, I just filled out the form because when I try to log in I get the message "Frozen account not allowed exception", I guess it's because for a while I didn't use the account, do you know how long it will take me to use my account again?, I don't even remember my nickname

hushed pagoda
#

7 business days... Thanks, I hadn't noticed, I apologize

clever tree
#

Every time I try to login with Google on the mobile app, after I click continue and the Google sign-in pop up goes away nothing happens, I've tried uninstalling and reinstalling. I am able to continue as a guest and see all the app features and stuff, but not login through Google.

#

ok nvm I was able to use my email to go through the forgot password and sign in using my email

charred crane
#

Is this app available on ps4

#

Like an app

magic inlet
unique oriole
#

Where can I see the BUFF patch notes

nimble cedar
#

I am trying to connect to my account but it says my account is frozen what can i do?

charred crane
west quiverBOT
#

GG @charred crane, you just advanced to level 1!

magic inlet
dawn bridge
#

Hello! I got a quesion

#

Sorry.

#

So, does the app just start working once your playing a round

#

And when is the shop full with V-bucks and other stuff again? Its so empty

nimble cedar
harsh lichen
#

Same

magic inlet
harsh lichen
#

yep

magic inlet
magic inlet
magic inlet
dawn bridge
#

@magic inlet Hey, do you know why the shop is so empty and where is the "tab" button on my keyboard?

#

Great, thanks.

magic inlet
dawn bridge
#

And where is the tab button

magic inlet
dawn bridge
#

Yeah

west quiverBOT
#

GG @dawn bridge, you just advanced to level 1!

harsh lichen
#

Didn't work foe me, still frozen account

harsh lichen
#

Ok

magic inlet
harsh lichen
#

Any reason why do this happen?

harsh lichen
magic inlet
harsh lichen
#

Ok

magic inlet
charred crane
devout grail
#

7 business days have passed but my account is still frozen

magic inlet
devout grail
#

yes

magic inlet
devout grail
#

ıdk but 7 day is passed

magic inlet
wheat marten
west quiverBOT
#

GG @wheat marten, you just advanced to level 1!

magic lark
#

i have a question why is my account frozen when i did the appaeal around a year ago

magic lark
#

account frozen

marsh lantern
magic lark
#

when i try to sign in

marsh lantern
#

Fill the form again then

magic lark
#

i already filled it up like 20 times and nothing happened

west quiverBOT
#

GG @magic lark, you just advanced to level 3!

marsh lantern
magic lark
#

account 1 like 3-4 months ago then i lost hope

marsh lantern
magic lark
#

ok i just filled in another one

magic lark
marsh lantern
magic lark
#

oh ok

lunar pendant
#

so my cod mw3 zombies isnt tracking for buff why is that

noble acornBOT
# lunar pendant so my cod mw3 zombies isnt tracking for buff why is that
BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

novel niche
#

i have a something worng in my buff:

marsh lantern
novel niche
#

i cant exit it

#

can you fix it?

marsh lantern
novel niche
#

when can i join buff?

marsh lantern
novel niche
#

when you fix it?

marsh lantern
#

You can try reinstalling

#

As it says there, we can't do anything here

novel niche
#

ok , thanks

bold bay
#

yo, i have 2 bugs to report. I invited my friend to the buff app and it did not count as a friend invited

#

2nd- i completed a quest on the phone and it did not count can someone help?

lunar pendant
# noble acorn

i just finished a zombies match again and still no xp or buff points

fallow shore
#

Just wondering, if i play on my ps4, will it still track?

lunar pendant
magic inlet
magic inlet
magic inlet
warm arch
#

need some help

magic inlet
warm arch
#

money have been taken from my card and i'd like that back

#

about 30 dollars

#

i have used buff once like a few years ago and now money have been taken from my account

marsh lantern
warm arch
#

i never bought anything

marsh lantern
warm arch
#

i played rocket league with it to get points or sum

marsh lantern
#

You have to authorize that purchase

warm arch
#

the bank transaction says, BUFF.GAME,MIDDLETOWN,US

warm arch
#

already opened one i think, are you the ones taking care of tickets aswell?

marsh lantern
#

We don't handle administrative stuff here

fallow shore
#

Is it illegal to cheat in a game to get buff points from it?

#

Say i found an exploit to level me up in a game that, so that i earn buff coins from it

#

Or auto clicker?

marsh lantern
fallow shore
ancient cipher
#

is there a way to turn off the buff thingy appear everytime i open a game? its hella annoying :/

magic inlet
charred crane
#

Hello, I installed the buff 30 minutes ago and started performing missions, but even though I made more than 7 headshots, they were not counted, what is the reason?

magic inlet
charred crane
#

no

noble acornBOT
# charred crane no
BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

dire kraken
#

can you use buff on PlayStation?

charred crane
#

was already added

magic inlet
dire kraken
#

👍 ty

charred crane
#

Should I try deleting and reinstalling?

magic inlet
dire kraken
marsh lantern
dire kraken
#

what game is the easiest to run

formal hemlock
#

Has the xbox gift card stop working I'm not able to get past the confirmation code it freezes after I press the submit button

wide scroll
#

is there a way to get v-buck cards on buff?

manic seal
manic seal
wide scroll
noble acornBOT
# wide scroll I don't see any V-bucks option, even for the ones that are out of stock
API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

formal hemlock
#

Oh ok it's just there but it's really out of stock?

main quest
#

does anyone else have only 1 game and 1 riot access card available in "game keys" section?

#

because i can remember it having: steam, v-bucks and other game keys available

#

and i just wanna assure that i didnt do something for it to disappear

manic seal
manic seal
#

other are out of stocl

main quest
#

but i only see riot and one random game

#

i remember it having vbucks,steam, pubg etc

manic seal
#

and some items are regional only
other are out of stock

main quest
#

okay

lime crater
#

hello everyone, today i wanted to log back into my very old buff acount but it said that it is frozen

#

i have no idea why

torn quartz
#

Btw anyone know whats up with the paradise lost stead cd key thats in the marketplace

#

I bought one recently but when I tried to redeem it on steam it said its already been redeemed by someone else

manic seal
serene ginkgo
#

I think thats what he means lol

#

@torn quartz am I correct?

young gorge
#

I'm assuming the reason I can't open buff right now is because Curseforge is running and they are both Overwolf?

unique oriole
#

what happened to the steam cards, there isnt any more

#

not even in stock

#

it just doesnt appear

serene ginkgo
serene ginkgo
#

Also you won't be changing your profile picture will you

unique oriole
mellow pier
#

Is anybody having the same issue as me where there is a ad saying check out this great offer and get 10 free buffs but doesn't have a close button since the update so I can't interact with the rest of the program like claim my weekly challenges or spin the wheel?

mellow pier
charred crane
#

I just subscribed for Elite Membership or whatveer is called it says its 3 months free when paying yearly but no I got charged $70???? Refund pls.

rocky dome
#

is there any way to turn off the start/end screen overlay that appears after end of every game

thick flare
#

I can't redeem 5 dollar riot access code US. verification codes do not work

#

out of stock 👍

manic seal
manic seal
manic seal
thick flare
#

domyou need to be a certain level or something

#

first time trying to withdraw

manic seal
thick flare
#

is a riot card one of them

manic seal
#

No info

#

It varies and no info which one needs and which ones not

torn quartz
west quiverBOT
#

GG @torn quartz, you just advanced to level 1!

torn quartz
#

I went though the process and sent them the problem

#

But I havent heard back yet

rocky dome
west quiverBOT
#

GG @rocky dome, you just advanced to level 3!

torn quartz
#

Yea that happens to me as well sometimes

#

I just give up and play another game ussualy

#

You could also try restarting overwolf and making sure buff picks it up when you launch the game

#

It ussually has some weird screen pop up whenever you launch a game so if that shows up then you could assume that buffs tracking it then

#

It sometimes works for me

#

Yea that

#

Ahh im not to sure about those settings

#

I ussually just rock whatever buff senses it as

serene ginkgo
noble acornBOT
serene ginkgo
#

@torn quartz follow those instructions to open a followup ticket if you dont get an answer in a few days

torn quartz
#

I filled out the form again today making sure all the info was right

serene ginkgo
#

I see

#

I can't rlly help with that

#

U should be able to check if a ticket was indeed opened using that same method tho

brisk wolf
#

i dont get buffs- i played "1 minute quiz" multiple times on mobile but have no points, seems like it doesnt track

brisk bone
#

Hi balls

tired canyon
thick flare
#

The riot card is restocked and my confirmation code still doesn't work. Im reloading the page and can see it is not out of stock. It says I have to be a highter tier or something

#

what does that even mean

magic inlet
noble acornBOT
thick flare
#

i get it

serene rune
#

how does buff work with games like EU4,HOI4 and others?

serene ginkgo
#

Cool a paradox gamer

#

For games we don't track events for we track game activity for exp, i get some xp from hoi4 but I mean I play hoi4 for hoi4 so i dont care about xp lol

scenic raven
#

if there is no catagory that fits my ticket what do i do

serene ginkgo
#

What is your ticket about?

scenic raven
#

i have the game end and open thing turned off

#

but they still appear

serene ginkgo
#

Ah

#

Are you referring to the game launch or match start launch window?

scenic raven
#

yes'

serene ginkgo
#

The premium should be disabling start and end of match popups and ads when u turn it off but the windows which open when you launch a game doesnt get disabled (to let you know game is bring tracked)

#

"Yes" isn't an answer I can help with

scenic raven
#

but they still appear

#

what do i put the ticket under?

serene ginkgo
#

Yeah thats the launch game screen

#

Its for tracking purposes

#

You can't disable that

#

Start and endgame windows are disabled

#

The app is working as intended

scenic raven
#

this one too?

serene ginkgo
#

Yes, when you launch and close a game you get popups a) informing you of how much you earned and b) to let you know that your session was tracked

#

If you really don't like it, you can still open a ticket (im not familiar with the tickets but putting it under tracking issues should be fine) but they probably won't be able to do much about it since it is working correctly

smoky pendantBOT
#

dynoSuccess fen_rir67_46096 has been warned.

haughty vigil
#

Occasionally when I start a match of Apex Legends, the pre match pop up (before the free coin generation) sometimes decides to stop registering as an actual application. As in it remains frozen on my screen until I force close Overwolf via Task Manager or I have to Close out of my game and reopen it. I don't want to use Task Manager because if I close Overwolf it closes Outplayed as well, and ruin every clip I have during that session. Is there any way to prevent this or is this just a situation everyone has to deal with?

charred crane
#

do restocks happen at night?

#

on eu or asia servers

marsh lantern
#

Try those steps

charred crane
#

yeah I've read that but mostly when I go to the market at like 2pm it says last purchased 10 hours ago

small grotto
#

What can i do if my account got frozen?

abstract viper
cunning fox
#

fill out the form in there and after 7 business days your account will be unfrozen

cunning fox
tropic sage
#

can anybody tell me why this keeps coming up even after i pressed claim?
now when i press claim it just shows me error but keeps me on the same screen

abstract viper
wet sage
#

after how many hours does valorant code restock

safe charm
#

Hello. I sent a ticket but just wanted to confirm. I paid for the premium buff wheel but it just keeps loading.

#

What do I do?

magic inlet
vivid ember
#

Is it just my region or has steam card completely disappeared from the market for the time being?

noble acornBOT
noble acornBOT
# vivid ember Is it just my region or has steam card completely disappeared from the market fo...
API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

lunar pendant
#

this will not change for me at all

#

i claimed it but i caannot get to lvl 2

magic inlet
# lunar pendant

Restart overwolf, play another match of the same game and click on claim again

odd root
#

How can i change the curency of the shop? if it is possible? i want it to be fortnite or roblox or some of thoose.?

safe charm
long void
serene ginkgo
long void
#

yeah for happy new year

#

there is nothing for pretty long

serene ginkgo
#

read the one message before that

long void
#

i did there is nothing about when will be fixed

magic inlet
serene ginkgo
#

what did my message ask you to do?

long void
#

oh i forgot u are here to type same things as answer 😄 have a nice day

tropic sage
serene ginkgo
young gorge
#

What kind of missions and rewards are available to minecraft

#

like can i earn points by playing just any server?

young gorge
#

thank you

#

do i have to run minecraft from the normal launcher or can i use a client like curseforge or modrinth?

magic inlet
young gorge
#

ooof

#

this might not work out for me

west quiverBOT
#

GG @wet summit, you just advanced to level 2!

wet summit
#

Please add some new games in buff store I want to use my coins.

young gorge
#

Do you have the Fortnite thread?

noble acornBOT
magic inlet
young gorge
#

I'm assuming then you just play fortnite battle royale then. nothing else to it

west quiverBOT
#

GG @young gorge, you just advanced to level 3!

magic inlet
young gorge
#

one thing. is there a way to link it to my switch? i usually play fn on my switch as my pc can't really handle it sometimes.

magic inlet
young gorge
#

that's what I thought. worth a shot though

livid ledge
#

Hi staff

#

Can we redeem Minecraft through buff?

magic inlet
livid ledge
#

But I dont see it in the store

noble acornBOT
# livid ledge But I dont see it in the store
RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

livid ledge
#

Bri

noble acornBOT
# livid ledge But I dont see it in the store
API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

livid ledge
#

I have a prob

#

Can I change my download location in buff?

#

While downloading it

night spoke
#

when valo gonna be available

magic inlet
frozen cedar
#

umm i just won a game of fall guys and the screen didnt pop up when i won and i also didnt get any buff coins

noble acornBOT
frozen cedar
#

well about that my previous game gave me coins and this time it didnt

night spoke
magic inlet
frozen cedar
#

ill try playing another game first

livid ledge
#

@magic inlet n btw I dont see Minecraft neither on pc and nor on phone

magic inlet
livid ledge
#

No I mean

#

Other things that are out of stock

#

Are still visible like

magic inlet
livid ledge
west quiverBOT
#

GG @livid ledge, you just advanced to level 1!

livid ledge
#

Bro I dont see so much stuff

magic inlet
livid ledge
#

Like bro I only see planet impact and

#

Only these gamee

#

@magic inlet

smoky pendantBOT
#

dynoSuccess _h4per8olt has been warned.

magic inlet
livid ledge
#

Bro

noble acornBOT
# livid ledge
API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

livid ledge
#

But how to fix

#

So when they come in stock Ill see them?

near gale
#

is there rewards for the game roblox

magic inlet
magic inlet
near gale
#

lol

#

what other rewards can there even be

magic inlet
# near gale robux

Roblox card is only US (Marketplace) you can also enter the Raffle to win a Roblox card, the more tickets you use the more chances you have to win, but you don't have to

livid ledge
#

Is minecraft java edition and global?

livid ledge
west quiverBOT
#

GG @livid ledge, you just advanced to level 2!

magic inlet
livid ledge
#

So dam all the stocks of all the things are out of stock?

#

Buff is famous

#

Staff, I just have two questions to ask can I ask if ur not annoyed

magic inlet
livid ledge
#

In buff can we get buffs for minecraft for servers other than Hypixel as I am cracked and Im buying minecraft gift card because of that... servers like JartexNetwork

obtuse moon
#

I've made my account around 2020/2021 and used it for like a day or two, and recently i downloaded it again and i was given this message: "Frozen Account Not Allowed Exception". I tried checking my emails but i didn't find anything regarding a freezing of my account, its possible i mightve deleted the email, and i wonder if i could request a new one, or get some kind of explanation why it has been frozen and if I could do anything about getting it back

obtuse moon
#

ah thank you, i didnt see the thread

magic inlet
livid ledge
#

Welp ok

obtuse moon
elder coyote
#

I can't close the buff popup thing when I try to play Brawlhalla

#

it won't close no matter what I try

magic inlet
elder coyote
#

that doesn't work

#

ive had buff for about a year and this has never happened

magic inlet
elder coyote
#

nah

#

dont work

#

I did it

#

les go

#

I just clicked a bunch of crap and it worked

prisma lichen
# elder coyote

I have the same thing happen in GTA V. My Windows cursor is locked and only uses the in-game cursor (if you know what I mean), and clicking on the game and pressing Ctrl+Tab opens up the Overworlf overlay, allows me to use the Windows cursor, and close the pop-up. Not sure if Brawlhalla uses an in-game cursor though, since I've never played it.

pseudo mango
#

I purchased the highest premium plan and they only gave me a normal buff box? Not the premium monthly box?... need help

pseudo mango
# elder coyote

This happened to me on League of Legends, I believe it has to do with mediocre computers having loading issues. My only fix is to close overwolf and re open it

prisma marlin
#

Yea im having issues with the weekly challenges and nothing is working :/

pseudo mango
#

Premium elite

umbral fiber
#

why does my marketplace not work when i try to redeem something? I tried redeeming a nintendo gift card, i got a verification code and inserted it in a min after i click continue it says that "Application error: a client-side expection has occured". I also tried restaring my pc and my application, also tried logging on and off but it did not help

frigid galleon
#

Feel you

magic inlet
pseudo mango
#

Is this correct?

umbral fiber
frigid galleon
#

idk, I just tried a few minutes ago

#

still getting the message

umbral fiber
#

did somebody made a ticket about it?

magic inlet
magic inlet
umbral fiber
#

thanks, i will try that

frigid galleon
#

^

pseudo mango
west quiverBOT
#

GG @pseudo mango, you just advanced to level 1!

prisma marlin
magic inlet
brisk bone
#

im gay

prisma marlin
#

I've already Unistalled/reinstalled, i restarted my game, i've restarted my pc, open/closed it nothing works plus emailed support previously (months ago before december) as well nothing happened rip

pseudo mango
prisma marlin
magic inlet
umbral fiber
smoky pendantBOT
#

dynoSuccess copify has been warned.

magic inlet
pseudo mango
#

pls help I just want a high value item like you advertised xd. I would never have spent the money for the highest subscription here if i knew I would only get 10 raffle tickets :/

pseudo mango
#

So can I actually get a high value item or should i just call my bank LOL,

smoky pendantBOT
#

dynoSuccess copify was muted.

umbral fiber
#

Man, i really wanted to use my points but i guess not today...

pseudo mango
#

I guess you equate 10 worthless raffle tickets to a "High Value Item". Very unfortunate let down :/ wont be using this garbage anymore

#

I like how they muted his message that told us this is a bitcoin miner. totally doesnt indicate truth

meager drift
#

guys i just downloaded buff and played a game of rainbow six siege and didnt get anything but i did the challenges

pseudo mango
#

just delete it some other guy just told us its using our computers to mine bitcoin.

#

and they dont care about my problem^

umbral fiber
#

bro i have like 5000 points and cant use them

west quiverBOT
#

GG @umbral fiber, you just advanced to level 1!

pseudo mango
#

someone should report them to the feds

#

Bufftechnologiesltd

#

false advertisement / crypto mining rip

#

Do not purchase anything, they could care less to help you.

umbral fiber
#

man, i just want to get something with my points and then end

lunar pendant
umbral fiber
#

the point is there is, but i cant have anything from there i just get back errors

#

kinda annoying

#

waiting for support to help me out

#

Did somebody managed to get a nintendo gift card?

umbral fiber
manic seal
#

Many people

umbral fiber
manic seal
umbral fiber
manic seal
#

The app might be down

#

Try again later

umbral fiber
#

it shows that when im trying to redeem something from the marketplace but i guess i'll try again later

manic seal
#

Will report it

#

Which item is it

umbral fiber
manic seal
#

Told to admins

umbral fiber
#

Thank you

manic seal
#

No info when it will be solved

fast cosmos
#

What does Premium elite for 24 hrs do? its in my inv

west quiverBOT
#

GG @fast cosmos, you just advanced to level 3!

magic inlet
umbral fiber
#

is buff down atm?

west quiverBOT
#

GG @umbral fiber, you just advanced to level 2!

fast cosmos
#

but my buff pass is still locked

magic inlet
magic inlet
fast cosmos
#

no

umbral fiber
shut dirge
#

can u disable the pop up ads?

umbral fiber
#

i think the buff site is down

shut dirge
#

are the buff thingys that just spawn a keybind or are they just random?

magic inlet
merry night
#

2 questions

  1. Is there any way to remove the pop-ups or at least make it so I can close them faster than the god awful timer (the one that shows your xp and match score)

  2. Is there anyway to make BUFF track my games more reliably? Whenever I play r6 or valorant, it has a high chance of not registering my game and either giving me a fraud error or that it couldnt find the start of the game

magic inlet
noble acornBOT
whole thicket
#

Why is there XBID written

#

xd

magic inlet
plush halo
#

i literaly destroyed 9 tower

#

why dosnt work

quasi breach
#

I take it buff is down?

manic seal
#

buff is down atm

quasi breach
#

ah okay just wanted to make sure

lunar pendant
#

why is buff down

manic seal
#

try restarting overwolf

#

after restarting overwolf started working for me again

quasi breach
fallow shore
#

I've linked my supercell account to buff, but it doesn't seem to track on the challenges

west quiverBOT
#

GG @fallow shore, you just advanced to level 1!