support-en

[quiet estuary]

how do i change it

[manic seal]

you cant change global store

[quiet estuary]

then how do i buy gift cards

which store

[west quiver]

GG @quiet estuary, you just advanced to level 1!

[manic seal]

wait for a restock

[manic seal]

wym

[quiet estuary]

ok

[vapid beacon]

can I get 250 points in one day

[manic seal]

nope

[vapid beacon]

And i need a fix , why i cant see steam gift card on my mobile

[manic seal]

not by gaming i think

[manic seal]

iphone and android stores blocks some items

[vapid beacon]

Wdym iphone and Android stores block some items?? , i was able to see steam gift card

i can see riot gift card, but steam not

[manic seal]

buff have to remove some items on the mobile so stores doesnt block the app on their stores

you can send a ticket if you want #open-a-ticket

[vapid beacon]

I understand, but why i was able to see the gift card before

[manic seal]

i do not have the info why it showed before and not now

as i said could be that the reason

you can send a ticket #open-a-ticket to get more details

[vapid beacon]

should I open a ticket?

[vapid beacon]

okay I will, thanks for help

[manic seal]

yw

[charred crane]

Hi, can anyone help me? The monster pop up opens on top the buff app and I can't see a way to close it (and interact with the app). If I press the join button, only button I see, it gives me an error as I'm already signed in.

Here is a screenshot

how do I close the window??

[vapid beacon]

How long i need?

[manic seal]

#1135607188430262293

[manic seal]

depends on how much you play a day

i cant tell how much it would take

[vapid beacon]

can i do it in 3 days if I played alot ?

[west quiver]

GG @vapid beacon, you just advanced to level 4!

[manic seal]

no

daily limit is 50

[vapid beacon]

I bought it before without saying i need to be bronze

[manic seal]

they changed to that item recently maybe

[charred crane]

how is that supposed to help me?

[manic seal]

#latest-news

wrong channel

my bad

[charred crane]

ok thank you

[quiet estuary]

i encountered another problem whenever i play a game it always puts something related to buff on the top left of my screen

[barren hearth]

I tried multiple times when I wait for the shop to update

It didn’t work

[west quiver]

GG @barren hearth, you just advanced to level 1!

[tall marsh]

It has been 14 hours, and I still have not gained my 1000 buffs from withdrawing $2 from free cash

What do I do?

Please someone help

[manic seal]

and whats the issue

[manic seal]

send ss of the error

[manic seal]

send a ticket #open-a-ticket

[quiet estuary]

i send a screenshot

[manic seal]

where

[quiet estuary]

when i play a game on the top left theres this thing always and i cant remove it

[manic seal]

do ctrl+tab

and see if you can close

[quiet estuary]

no

it doesnt work

it just shows a wolf

[manic seal]

try to play in full screen/borderless

and check if you can close after restarting the game

[quiet estuary]

it works now

[formal pilot]

when is buff going to change cs:go to cs2 so we can get buff points?

[late jetty]

when i get a kill in fortnite it doesent show that i got a kill

@manic seal how do i fix

[smoky pendant]

Cornbux123#2191 has been warned.

[late jetty]

when i get a kill in fortnite it doesent show that i got a kill on my challenges

[vital crow]

yo i need help, when i play and r6 match and i finish the match it tells me the start of the game wasnt found, and in the end i dont get a rewards or nothing for playing

[manic seal]

no info

[manic seal]

do you see the pop up at the start and end of the match?

[manic seal]

do you see the pop up at the start and end of the match?

[manic seal]

r6 is down in buff

[late jetty]

i only see it at the start

[last arrow]

can someone teach me how to use buff

I'm very confused

for valorant

how do i add my val account onto the thing?

[drifting bane]

why there no riot point showing in marketplace?

[last arrow]

someone help me out here

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by hanahpanda#0 (Normal User)

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by lukskubik#0 (Staff)

[brave plank]

when is it usually fixed>

[last arrow]

can i get this in canada?

[magic inlet]

No eta when will back

[magic inlet]

?

[tacit aspen]

when i try to buy a $5 riot access code it says I need a higher teier level to buy the item. what does that means and how do I gte a higher tier level?

[magic inlet]

You must be at least Bronze level to shop in the marketplace

[noble acorn]

TIERS INFO

Please check the screenshot below:

Summoned by lukskubik#0 (Staff)

[tacit aspen]

how do i level up

juts use buff?

*just

[magic inlet]

Play event-based games to up your tier

[noble acorn]

SUPPORTED GAMES2

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too.

Summoned by lukskubik#0 (Staff)

[tacit aspen]

ty

[dry linden]

how could I finish this faster

[magic inlet]

Play event-based games to up your tier

[noble acorn]

SUPPORTED GAMES2

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too.

Summoned by lukskubik#0 (Staff)

[dry linden]

is fortnite one

[magic inlet]

Every event-based played you can gain either 1-9 SP

[ionic raven]

hey cam someone help me ?

[marsh lantern]

Ofc, ask ahead!

[ionic raven]

everytime i start a game this pops up and i cant close it

[marsh lantern]

Did you click on onboard?

[ionic raven]

yes then it says i already claimed it

[marsh lantern]

#latest-news

[west quiver]

GG @ionic raven, you just advanced to level 3!

[ionic raven]

but it gonna take days and i cant claim my challanges

[magic inlet]

Unfortunately there's nothing we can do about it sorry 🙁

[crisp sequoia]

I have the same error where do I see if it is in people or is there already a solution?

[magic inlet]

#latest-news

[ionic raven]

mhhhh okay thank you im just a bit pissed cuz i wanna get my points

[smoky pendant]

legacyultra has been warned.

[west quiver]

GG @alpine marsh, you just advanced to level 1!

[magic inlet]

I don't work buff

[alpine marsh]

Why does my vbuck code say invalid

It was given by buff itself

[magic inlet]

We only help users for questions or issue

[alpine marsh]

Ok question

[magic inlet]

Send ss

[alpine marsh]

Ok

[marsh lantern]

Are you copying the code correctly?

[alpine marsh]

Yes

[marsh lantern]

#open-a-ticket

[alpine marsh]

Ok

Will they get me a working code

[magic inlet]

Either your money will be refunded or you will be given a new code

[alpine marsh]

Ok nice

I sent a ticket

[magic inlet]

Great now wait for the answer

[alpine marsh]

Ok

[acoustic maple]

why cant i buy the valorant 5$ goft card i bouight the basic tier

[marsh lantern]

Wdym?

Do you see any error?

[acoustic maple]

it says i cant purchase it

i need a higher tier

but on the basic buff details it says discounted shop features

[magic inlet]

You must be at least Bronze level to shop in the marketplace

[noble acorn]

TIERS INFO

Please check the screenshot below:

Summoned by lukskubik#0 (Staff)

[acoustic maple]

what points

[west quiver]

GG @acoustic maple, you just advanced to level 2!

[marsh lantern]

Play event-based games to earn SP and get to bronze

You can check your tier on your profile

[acoustic maple]

what do you mean event based games

[noble acorn]

SUPPORTED GAMES2

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too.

Summoned by alifdz#0 (Staff)

[marsh lantern]

You can check them there

[acoustic maple]

i have 389 is that a lot to the next tier

[marsh lantern]

No, check the bot above

[acoustic maple]

so are the points buffs?

how do i see how many i earn

per match

[marsh lantern]

You can't, but you earn like 5 more or less per match

[acoustic maple]

oh ok thanks

[alpine marsh]

Wait yes u can

endgame pop ups

lol

Btw is the xp based off of the buff points

[marsh lantern]

You can see the points, not the SP

I guess they were referring to SP

[alpine marsh]

So u get sp from getting points

[west quiver]

GG @alpine marsh, you just advanced to level 2!

[alpine marsh]

Correct?

[marsh lantern]

No, you get SP from playing event-based games

[alpine marsh]

So do you need sp to redeem stuff from shop

[marsh lantern]

You need to be bronze tier or more, so yes

[alpine marsh]

so u can get sp from playing desktop games?

Like valorant

[marsh lantern]

From event-based, yes

[noble acorn]

SUPPORTED GAMES2

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too.

Summoned by alifdz#0 (Staff)

[marsh lantern]

Val would be one of them

[manic thistle]

Why there isn't riot code in my market

[misty pond]

I also don't have them probably they ran our

[west quiver]

GG @misty pond, you just advanced to level 1!

[misty pond]

out*

[steep mural]

maybe it will come next year

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by alifdz#0 (Staff)

[steep mural]

5 dolar riot code how many rp?

[marsh lantern]

900 for premium, 1200 for regular

[lofty crypt]

is CS-2 supported?

[marsh lantern]

Not yet afaik

[lofty crypt]

okay thanks

[steep mural]

no no vp

[steep mural]

ok thx

[steep mural]

So I don't understand when it will be renewed

[marsh lantern]

Once is back on stock

[alpine marsh]

Is that for pc

[marsh lantern]

Yes

[steep mural]

Does it work in every country? because i dont see

[marsh lantern]

Global is out of stock, but you can only see items redeemable in your region and global

So you'll see it once it's back on stock

[alpine marsh]

So just standard desktop games provided by buff right

Or is it mobile games

[steep mural]

So the last question is how many come when the stocks are replenished and how many people can buy it in one day?

[west quiver]

GG @steep mural, you just advanced to level 1!

[steep mural]

i have 1050 points and ultimate i waiting riot code

[marsh lantern]

#common-questions

[marsh lantern]

Wdym?

[grim moon]

Hello, it seems that the Buff is properly launched for R6, and the app indicates that it detects the game. However, in the end, the Buff doesn't count my minutes, kills, or anything related to R6, so the challenge doesn't progress, and the Pass doesn't register either.

[magic inlet]

R6 is down on BUFF

[grim moon]

Expectedly, how long?

[west quiver]

GG @grim moon, you just advanced to level 5!

[magic inlet]

No info, sorry

[gentle storm]

hello i need help

[marsh lantern]

What's up?

[astral granite]

Using vpn result ban?

[marsh lantern]

Yes

[astral granite]

Thnx

[magic inlet]

you can games via mobile Brawl stars, Clash of clans or Clash royale

[acoustic maple]

how do i use it on mobiel

[limpid prism]

What is this i cant get in y?

[marsh lantern]

With the app

[marsh lantern]

#1135607188430262293

[acoustic maple]

just signed in

so any game it will go to my progress

[marsh lantern]

Any mobile game supported

Go to rewards -> games and link your account there

[limpid prism]

It doesn’t help

[marsh lantern]

?

Read the first point on #1135607188430262293

[limpid prism]

I can’t get in th account

[marsh lantern]

Fill the form in the first point in #1135607188430262293

[serene ginkgo]

read the first point then read your error message

[limpid prism]

Can u gust write it cz I don’t know what to read

[marsh lantern]

It's already written

On #1135607188430262293

[serene ginkgo]

I hope that helps

[marsh lantern]

There's your error there, there's a link

[limpid prism]

Ok thx for help

[boreal quest]

Hi, can anyone help me? The monster pop up opens on top the buff app and I can't see a way to close it (and interact with the app). If I press the join button, only button I see, it gives me an error as I'm already signed in.
Here is a screenshot https://cdn.discordapp.com/attachments/444188214714957827/1190858493520003173/Untitled.jpg?ex=65a35465&is=6590df65&hm=1373dca1607e44612b9e7a01f49261e39e2cfd737cf30be52d5b0e1d4cb9e4cb&

[marsh lantern]

#latest-news

[dusky estuary]

i sent a demand to unfreeze my account for over 10 days and my account is still frozen

[marsh lantern]

There's been holidays and weekends, so wait patiently. We don't handle that stuff here, sorry

They'll check your case as soon as they can

[clear pebble]

why isnt there

valorant giftcards anymore ???

i thought there was riot games card in shop

wth

THERE IS NOTHING I CAN BUY IN BUFF STORE

like amazon isnt available in my country

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by lukskubik#0 (Staff)

[clear pebble]

no

I mean

riot games card is not even listed

its not even an option

why did they remove it?

[magic inlet]

#support-en message

[clear pebble]

so does it mean it will come back later like within a week?

[magic inlet]

We don't know when card will come back

[clear pebble]

how long has it been since riot games card disappeard

[cedar lagoon]

the onboard with monster wont go away from my screen and i have to claim my buff points what do i do

[magic inlet]

I don't know about 3 days ago

[magic inlet]

#latest-news

[split hemlock]

When I try to claim the 5$ xbox gift card, it doesn't send me the verification code to my email. I tried with others and it worked fine, but with this one it seems to be bugged or something.

[west quiver]

GG @split hemlock, you just advanced to level 1!

[cedar lagoon]

anyone know anything i can do

[smoky pendant]

freedomcxrdsfxll was softbanned.

[magic inlet]

Does it show any error message on the marketplace about xbox $5 card ?

[magic inlet]

#latest-news message

[split hemlock]

No message appears for me in the app (pc). With the amazon card I got an email, but with the xbox card I didn't. edit: I also tested the riot access code card and it didn't work too.

[upper current]

Hello my account was frozen and I was went to the website which I was told to to unfreeze I was told it would take a week but no it has been 10 days How can I get it back

[vague igloo]

store just have 2 cards and both are fkng for premiumes

[scarlet coral]

if my accout is frozen can i unfreeze it somehow?

[marsh lantern]

There's been holidays and weekends, so wait patiently. We don't handle that stuff here, sorry

[marsh lantern]

#1135607188430262293

[smoky pendant]

jok3r6358 has been warned.

[magic inlet]

Restarting Overwolf and try again

[split hemlock]

How do I do this?

[halcyon sand]

what i do if is error off line

[marsh lantern]

Give more details pls

What’s the issue?

[marsh lantern]

Make sure you have internet connection on your PC

[halcyon sand]

Yes

I'm online

what can I do

[marsh lantern]

Does webs on your browser work? Like try getting in buff.game

[halcyon sand]

Yes it works

[marsh lantern]

Try reinstalling https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

[split hemlock]

Well, I tried restarting (I guess I knew how to do it), also tried reinstalling and it still doesn't send anything to my email. Maybe it's a problem in the app? I noticed both cards, Xbox and Riot access code cost 1200 coins, maybe it's a problem with this amount idk? Because all the other cards I tried, which are less expensive, send notifications to my email!

[inland plover]

hello
can I ask if riot keys will be back on the shop

[marsh lantern]

#when_is_next_restock #870329411986149536

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by alifdz#0 (Staff)

[magic inlet]

Did you check spam folder?

[split hemlock]

I swear I checked it before and there was nothing there. But after checking again there were suddenly a lot of notifications lol. But now I still can't redeem because of "You need to get a higher tier level to buy this item" and idk what this means...

[alpine marsh]

How long does it take for buff support to answer thru email

Also can I have premium elite role

[marsh lantern]

3-5 business days

[marsh lantern]

#premiumrole-request

[alpine marsh]

ok

[ruby storm]

is the riot games card gonna get restocked?

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by alifdz#0 (Staff)

[alpine marsh]

I hope they send a new vbuck code

[ruby storm]

thank you

[alpine marsh]

Was a bit disappointed since the code didn’t work

[rigid jasper]

How to fix frozen account

[marsh lantern]

#1135607188430262293

[alpine marsh]

Why do accs get frozen

Like it won’t happen if u just play games and earn points right

[marsh lantern]

There are multiple reasons, but if you get the “Frozen Account No Allowed Exception”, it’s because of inactivity. Also, don’t need to ping staff pls #info-and-rules

[smoky pendant]

ninjarouge9017 was softbanned.

zen.05 was softbanned.

[alpine marsh]

Sry for ping

[magic inlet]

You must be at least Bronze level to shop in the marketplace

[noble acorn]

TIERS INFO

Please check the screenshot below:

Summoned by lukskubik#0 (Staff)

[alpine marsh]

I’ve earned almost 900

So I will almost be silver I think

[magic inlet]

?? answer doesn't belong to you and if you don't have any question/issue please go #off-topic-english

[split hemlock]

Huh ok then, thanks

[feral fern]

Make the app better fr

[marsh lantern]

Close overwolf on your task manager and open buff again

[cedar token]

Same prblm

[marsh lantern]

Does that onyl happen on that tab?

[cedar token]

Also BP

[marsh lantern]

Have you tried restarting your pc?

[cedar token]

yes

[marsh lantern]

https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Try that

[mental crest]

when the league of legends codes coming ?

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by alifdz#0 (Staff)

[mental crest]

its already not in marketplace

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by alifdz#0 (Staff)

[half lantern]

Hello, hope I'm not bothering to much, but I was wondering should I put in a ticket for the steam gift card having not arrived yet? It's been about five days since, I was told it would come. Also happy new Year!!!

[west quiver]

GG @half lantern, you just advanced to level 2!

[marsh lantern]

Do you mean on the marketplace?

[half lantern]

My bad, no for being a premium member

[cedar token]

all good tnx

👍🏽

[marsh lantern]

Oh yearly elite?

Like the 20$ steam card?

[half lantern]

Yes

[marsh lantern]

You can try sending a ticket. Everything we know is that you should receive it eventually, but we don't have more info, sorry!

[mental crest]

i wish buff will solve this problem and add more cards and cods ^

[half lantern]

No worries, I'll wait a few more days then put in a ticket. Thank you!

[mental crest]

do u think UC PUBG MOBILE Will become to the all or only premium

[marsh lantern]

No info, sorry

[open gorge]

Hi guys, someone knows what can I do if when login the app says that my acc is frozen

[marsh lantern]

#1135607188430262293

[open gorge]

ohh thanks

[smoky pendant]

notnotnotnoone has been warned.

[cedar token]

i have 9000 buff

i cant buy riot crads

[marsh lantern]

#when_is_next_restock #870329411986149536

[vast goblet]

hello guya

i cant get into my buff because i am stuck at the free monster challenge points. it is saying that i have already claimed it and know there is a error sicne 2 days abd i cant get to my challenges or somewhere else. i am stuck at the start menu and cant click anything. i already deleted it and logged out so many times

[marsh lantern]

#latest-news

[vast goblet]

it is not that problem

[marsh lantern]

The way you explained it, it seems like it is

You're stuck on Monster ad, and you can't click anywhere, you have an error while clicking on "onboard", no?

[vast goblet]

yes

[marsh lantern]

Then read #latest-news

Do as it says there

[vast goblet]

ah sry

and now they are fixing it?

[prisma lichen]

When do you get the $20 gift card for reaching tier 100? I selected Amazon. I got it last season but I forget when I got it.

[marsh lantern]

It should be instant. If you didn’t get it, send a ticket #open-a-ticket

[west quiver]

GG @alpine marsh, you just advanced to level 3!

[quasi stratus]

Hello, if I activate a 24-hour Premium Elite now and then purchase an annual subscription for Premium Elite tomorrow, will the benefits of the annual subscription, such as the $20 gift card and Buff pass, also be activated, or do I need to wait for the 24-hour period to end?

[alpine marsh]

Yo I have question

[smoky pendant]

legacyultra has been warned.

[alpine marsh]

Wow u guys must take being a discord mod pretty seriously

Ok

[marsh lantern]

#info-and-rules

[alpine marsh]

Ok ok

But my question is

Is bronze after the beginner tier

[upbeat jasper]

does anyone else have this issue?? Mine has been frozen like this for a week now, i have sent multiple tickets in. No Response. I cannot close it because there is no X in the corner as you can see

literally cant do anything

[magic inlet]

More tickets you send, longer it will take for your reply

[alpine marsh]

Yeah apparently one ticket takes 3-5 business days according to mods

[upbeat jasper]

thats so awesome..

i even uninstalled and reinstalled..

[marsh lantern]

Yep, afaik

[feral cedar]

I purchased Premium but I have yet to get any upgrade on my account. Does it usually take a while for the purchase to go through?

[upbeat jasper]

well, thanks for the reply 🙂 ill be patient

[marsh lantern]

Close overwolf on your task manager and open buff again

[magic inlet]

Unfortunately, we don't know when the premium perks will end ($20 Steam free), but yes #announcements⭐ message

[feral cedar]

Yea that didn't work. I tried logging out, restarting my pc

[nimble steeple]

Something (test)

[marsh lantern]

#1191102097039569037 pretty please

[marsh lantern]

Thx bbg 🫶

[worldly sun]

Is there a way to log in to an account without re-downloading?

[pine mantle]

is there a roblox reward system, and if so, how do i get to it

[half plank]

Happy new year

[iron swift]

guys if i buy premium do i get a free steam gift card it shows smth like that on home page?

[scenic raven]

Sometimes when I play a game for too long it doesn't give any xp does anyone know what the max time is?

[shut fjord]

My buff doesn't track League of Legends

is there anything i need to setup or smth?

[glass rock]

i just completed the quest reach lvl 42 in board kings

and i only got 850 points when it said it would give 1700

when i go to support it says credited reward 850 buffs

[west quiver]

GG @glass rock, you just advanced to level 3!

[glass rock]

also do we know when the riot gift card will come back cause they are not in the shop at all

[glass rock]

i think they do

[rancid reef]

yo just wondering does cs2 work for challenges and stuff? just notice ive been playing and they dont count towards challenges

[wet sage]

can someone please tell me how i can actually get good stuff in my store

[west quiver]

GG @wet sage, you just advanced to level 1!

[wet sage]

I want stuff like riot points

[glass rock]

You can't change what's in your shop

There are some problems with the API so there won't be any riot gift cards till they fix it

And after they fix it good luck getting one before they are out of stock

They always restock when it 4am for me

[wet sage]

Bro what am I supposed to spend my 3k buff points on

😭

[void jasper]

what

[frozen ocean]

Save 20 turtles🥹

[west quiver]

GG @frozen ocean, you just advanced to level 6!

[magic inlet]

What reward?

[magic inlet]

You must pay Yearly Premium elite

[magic inlet]

Some say 3k

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by lukskubik#0 (Staff)

[magic inlet]

These are old CS1 challenge tasks

[magic inlet]

Hmm send a ticket #open-a-ticket explain this issue + send proof

[magic inlet]

No eta when will back

[magic inlet]

#when_is_next_restock #870329411986149536

[scenic raven]

What happens if I don't claim a reward and pass Finnishes

Can u claim after the timer is up?

[magic inlet]

It should be instant

[upbeat jasper]

need...dev...pls...

urg...bleh....

dev be dodging... 😦 </#

💔

[marsh lantern]

I don’t think so

[alpine marsh]

I have question

is bronze tier after beginner

[magic inlet]

Staff has already answered your question #support-en message

[alpine marsh]

Ok

[marsh heart]

where is riot 5 dollar card in shop?

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by lukskubik#0 (Staff)

[marsh heart]

okk how much time devs need to fix this issue

cz if riot card arent coming then there is no point for me to use Buff

[eager stag]

In match masters task to reach arena 12, which area is arena 12 cuz it doesn’t refer to them as arenas

[scenic raven]

i just finnished the buff pass it gave me the premium but not the gift card its not in my inventory or anything

[magic inlet]

once the api is resolved the card will be back on the marketplace

[magic inlet]

Send a ticket #open-a-ticket

[magic inlet]

if you have purchased a buff pass

[scenic raven]

yes i have

[magic inlet]

so send a ticket #open-a-ticket

[alpine marsh]

Yo why do gift card codes not work sometimes

like do they just sent invalid codes on purpose or

[marsh lantern]

No, those are bugs and it rarely happens

[fallen harbor]

why do i have to play 6 game before i can claim coc rewards ... it says 3 wins.

[west quiver]

GG @fallen harbor, you just advanced to level 1!

[lofty pine]

so I won the 20 euro battle.net raffle but I have no card in my inventory

how long should it take till I get it ? its been a long time

[marsh lantern]

Wdym? Send ss

[marsh lantern]

Check your email just in case

[marsh lantern]

How long?

[marsh lantern]

#open-a-ticket

[viral sphinx]

How do I get rid of it ?

[lofty pine]

about 18 hours. I opened a ticket right now

[west quiver]

GG @lofty pine, you just advanced to level 2!

[fallen harbor]

why doesn't the promo cods which buff sends me through email doesn't work?

[marsh lantern]

Click on onboard

[marsh lantern]

Wdym? Give more details

[marsh lantern]

#open-a-ticket

[marsh lantern]

#latest-news

[scenic raven]

when i open a ticket to report not getting an item what catagory do i put it under

[viral sphinx]

thanks

[marsh lantern]

I'd put marketplace or promotions

[scenic raven]

when i send the ticket how do i check it

[marsh lantern]

You'll receive an answer on your email

[brittle ice]

why I don't have this challenge in my buff?

[marsh lantern]

Probably not available in your region

[frozen ocean]

Are the Monster challenge winners gonna be announced? Or should we wait for a mail?

[wispy holly]

hello? why in my marketplace nothing valorant stuff

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by alifdz#0 (Staff)

[marsh lantern]

No info, sorry

[frozen ocean]

Np ty and have an happy new year:)

[wispy holly]

Nothing valorant stuff like VP

[magic inlet]

#support-en message

[wispy holly]

thx

[magic inlet]

Are you talking about the 3 winners ?

[frozen ocean]

Like, all 9 I mean

[frozen ocean]

I have a problem with my email address, is there a way I can notify them and give a different contact mail?

[sullen garnet]

im on minecraft doing the quests n allat but uh
wont complete

[magic inlet]

#964252567699857448

[grim moon]

How long is it expected to take before the Buff Pass becomes available for purchase?

[magic inlet]

Like I don't know what's the problem with your email you use buff if you want you can send a ticket #open-a-ticket

[scenic moth]

when will be new battle pass ?

[magic inlet]

No info

[magic inlet]

wdym ''becomes available for purchase''

[worn spear]

ì plkayed a mobile game got to level 15 and waited over a week and got no buff points

and i did all the steps

[tired crest]

hi

[marsh lantern]

Go to complete quests, click on the 3 dots, and click there on support

[hazy lion]

any help? I tried refreshing a few times'

[magic inlet]

What is your issue ?

[marsh lantern]

Pass is over

[magic inlet]

Only english please

[strange tinsel]

excuse me

[narrow owl]

i just bought 5 of those buff gift's and i cant even open them

[hoary whale]

Where can I send my invitation link ?

From Buff ??

[tired crest]

i just auto renew Premium, but I can't play regularly anymore. Can I cancel and receive a refund? Please guide me on how to refund.

[muted bison]

wtf does this mean

in league arena

[quiet shale]

When will there be more valorant gift card?

[plush halo]

plz help me im lock in this fck page

[muted bison]

maybe try contacting support

[magic inlet]

Restarting Overwolf and try again

[noble acorn]

CANCEL PREMIUM

Your subscription can be canceled in the BUFF app.
On the top of the BUFF app window, there is a button that says “Premium Page”. Click on that, and you will see an option to cancel your subscription by clicking on "Unsubscribe", check the image below to see how the butons look like.
Your subscription will still stay active for 30 days after your last charge even after you’ve canceled it. You just won't be charged again unless you subscribe to premium again in the future.

Summoned by lukskubik#0 (Staff)

[magic inlet]

Contact support for refund #open-a-ticket

[magic inlet]

#latest-news message

[quasi stratus]

If I purchase the annual Premium Elite subscription now, will I receive the next Buff Pass when it is released?

[civic saddle]

When will i be able to buy stuff on the marketplace that i actually want?

[magic inlet]

I don't know which stuff you want

[magic inlet]

#when_is_next_restock #870329411986149536

[wheat marten]

Hello! I filled the forum for account freeze around 2 days back and it still havent been unfrozen. Any update regarding it?

[plush halo]

already sent

just tell me

[jolly notch]

Did premium plus yearly members steam cards get send out? Yet to receive mine

[scenic moth]

guys you got the battle pass available ?

[glass rock]

Hey I completed a challenge to reach lvl 42 in board kings and it was supposed to give me 1700 points but it only gave me half

[narrow owl]

its still saying something went wrong

[tired crest]

thank you

[alpine marsh]

Wym can’t play regularly

[minor oasis]

the onboerd to the monster challange ad thing doesnt let me close it or claim it so i cant do anything in the app i tryed everything

does anyone know how to fix
?

[obsidian raven]

how can i change the password for my buff account

[manic seal]

#latest-news

[manic seal]

sign out and click on forgot password

[smoky sand]

i waited 7 days for support

[west quiver]

GG @smoky sand, you just advanced to level 5!

[smoky sand]

and didnt get resonse

and now christas is out i didnt even get the 20$ steam card bruh

[manic seal]

tickets can take** 7 working days** to get answered

[high kite]

Hi, can anyone help me please
I have the Monster Challenge every time I open the buff but can't get it off I can't click on anything

[smoky sand]

thats what im saying it been 7 days already

[manic seal]

working days?
like without counting holidays and weekends

[magic inlet]

#latest-news message

[smoky sand]

oh no it was 7 days in total, alright ill wait

[magic inlet]

#latest-news message

[magic inlet]

wait for an answer

[ionic kite]

Hello can somebody help my fortnite crashes since buff is downloaded what shoud i do?

[magic inlet]

Buff pass ended <t:1704110400:f>

[noble acorn]

FPS

The solutions below might help improve your FPS while using BUFF:
-Disable Overwolf Hardware Acceleration
Check the following link to learn how to do it: https://support.overwolf.com/en/support/solutions/articles/9000183412-visual-artifacts-in-overwolf-apps-hardware-acceleration-
-Disable highlight recording in BUFF
To find the settings, click on the gear ( ⚙️ ) icon in the bottom left corner of BUFF, select "Highlight recording" at the top and then tick the slider so that the recording is disabled; restart BUFF and your game in order for the settings to apply
-Reduce mouse report rate/polling rate
This can usually be done in your mouse settings software, general instructions would be to check your mouse's "performance" tab and look for "polling rate" or "report rate" settings; lower the value until you don't experience any stutters, our recommendation is to never go below 250 Hz

Summoned by lukskubik#0 (Staff)

[supple ledge]

Hello, I buy my card to riot $5, but where is my code to use in Valorant?

[magic inlet]

Either you have them in your inventory or your email

[magic inlet]

hmm send ss

[supple ledge]

Okay, thanks!🙂

[ionic kite]

@magic inlet thx for the help

[narrow owl]

pressed open buff box and then thqat error thingy comes up

[reef parrot]

nice

[spiral halo]

buff is kinda not working

[elder cedar]

can you use buff on ps5 too?

[supple ledge]

I don't have the code in my email or inventory, what should I do?

[vital fjord]

how do i know if i won or who won the grand prize for the Alienware laptop

[west quiver]

GG @vital fjord, you just advanced to level 1!

[marsh lantern]

Restart overwolf on your task manager

[marsh lantern]

?

Pass is over

[marsh lantern]

Nop

[marsh lantern]

Wdym?

[marsh lantern]

They might announce it soon

[spiral halo]

ye but nothing works like all the stuff the wheel the market place

[marsh lantern]

Do you see any error?

Give more details pls

[spiral halo]

nah it just says it aint loading

thats it

[supple ledge]

I buy riot $5, but i don't have a code to use in Valorant

[marsh lantern]

Close overwolf on your task manager and open buff again

[marsh lantern]

Did you receive a verification code on your email?

[spiral halo]

um i already tried...

i even tried to restart my pc

yo i got my league of legends match i gtg so dont worry about it ima find a solution

[supple ledge]

I have not received...

[west quiver]

GG @supple ledge, you just advanced to level 1!

[jolly notch]

Clash of clans and hearthstone both arent working for missions

[marsh lantern]

How did you buy it?

[narrow owl]

Just did

and it still saying error

[magic inlet]

Try reinstalling Overwolf https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

[supple ledge]

I click on Raffles and $5 Riot access code, see details and I use the ticket

[marsh lantern]

Raffles are like giveaways

You bought tickets to enter a raffle, you’ll know the winner of the raffle in hours/days

You can only buy items on the marketplace

Explanation is on every raffle active atm

[supple ledge]

Ohh okayy, thxx

[ionic kite]

when does the next battlepass is gonna come?

[narrow owl]

didnt fix it

[west quiver]

GG @narrow owl, you just advanced to level 1!

[marsh lantern]

It usually takes 7 days, but we don’t have any info

[ionic kite]

ok

[lunar pendant]

i cant wait for the battle pass so i can level up

[ionic kite]

me too

[magic inlet]

#off-topic-english please

[magic inlet]

you still have 5 lootboxes in there ?

[narrow owl]

yeah

[magic inlet]

Send a ticket #open-a-ticket explain this issue

[narrow owl]

ty

[lunar pendant]

did anyone hit level 100 in the battle pass

[magic inlet]

some users yes

[ionic kite]

MY fortnite still doesn t starts

[west quiver]

GG @ionic kite, you just advanced to level 1!

[abstract hound]

ok so im kinda like concerned, i havent recieved an email whatsoever for the steam card this holiday season and i have yet to be given a response for my ticket regarding my issue. the promotion is basically over from what i can see so does this mean if buff themselves doesnt send me an email thats just my fault or what

[marsh lantern]

If you've sent a ticket about it, wait for an answer. There's been holidays and people deserve to celebrate them too! They'll help you out there on the ticket, but we don't handle administrative stuff here, so sorry

[abstract hound]

i know you cant do much im just wondering if anyone can speak from experience but thanks for the reassurance <3

[ionic kite]

can somebody help when my fortnite starts and i try to start a game it crashes

[marsh lantern]

Is it related to buff?

[ionic kite]

i think

[marsh lantern]

Try using fortnite with overwolf closed in your task manager

[void heath]

Why dont I receive my points for my bonus screen. How to fix pls

[ionic kite]

ok

[marsh lantern]

Try this: close overwolf on your task manager (ctrl + shift + esc), close the game, open only overwolf again, open the game, see if buff opens automatically (you must see a pop-up window). If it does, try playing another match

[void heath]

Okay thanks

[meager coral]

Recieving an error message when trying to open my loot boxes, reset the app multiple times and even restarted my PC to no avail.

[magic inlet]

Try reinstalling Overwolf https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

[meager coral]

would that remove the other applications I have associated with Overwolf?

[magic inlet]

Most of the problems are also despite Overwolf

[void heath]

It didnt work sadly

[marsh lantern]

Yes

Afaik it will

[meager coral]

sadge.... that's annoying ngl

[ionic kite]

thx fo help

for

[charred crane]

how do I get your pop up to go away when im playing roblox

[im trying to uninstall the app, not because I don't like it but because I don't really use it]

[manic seal]

click on the x

[alpine marsh]

Yo what does gamer boost do

[marsh lantern]

Boosts your profile

[alpine marsh]

Like SP?

[charred crane]

no I want it to go away completely

[marsh lantern]

No, it boosts your profile so other people can see it

[alpine marsh]

Buy yearly premium

[charred crane]

I don't want to

[manic seal]

with premium, or disabling buff on the game, or uninstall buff

[alpine marsh]

Is it monthly or yearly

[charred crane]

I did uninstall buff

[manic seal]

both

[charred crane]

nvm

[alpine marsh]

I bought uh the premium elite monthly

and it won’t let me disable pop up

idk

[manic seal]

go to settings and disable pop ups

[alpine marsh]

O nvm

it wasn’t working other day I think but now it is

[magic inlet]

if you're talking Launch game screen cannot be disable

[alpine marsh]

How to make video with buff

[west quiver]

GG @alpine marsh, you just advanced to level 4!

[alpine marsh]

Like the game contest

[noble acorn]

HIGHLIGHT RECORDING

To disable the highlights recording, go to BUFF settings, disable it and press save

Summoned by alifdz#0 (Staff)

[alpine marsh]

What is the key for recording

[marsh lantern]

A key used to record

[alpine marsh]

Which one

[trail otter]

hi guys

[marsh lantern]

I think it's F7

[alpine marsh]

Ok

How to stop recording

[alpine marsh]

How to do auto capture

When I press F7 it says manual capture

[glass rock]

I've completed a quest for 1700 points and it only gave me 850

[marsh lantern]

Recording the whole gameplay

[marsh lantern]

#open-a-ticket

[glass rock]

i did

how long would it take for a responce?

[magic inlet]

An answer can take 3-5 business days

[alpine marsh]

No no like

Record whole gameplay is turned on but

whenever I press f7 it keep saying manual

[marsh lantern]

F7 will record the last 15 seconds and save it as a highlight

[alpine marsh]

Bro how to record whole game

[boreal sage]

I can't close this pop up, and when i click on the green button it says "error"

How can i acceed to my app now ?,

[ornate hinge]

im getting error for battlepass and when ingame I get fraud error and no coins. I just redeemed 24h elite premium. Is system down?

[magic inlet]

#latest-news

[boreal sage]

cant you just fix that fckng prob instead of making us create another acc ??

[magic inlet]

Buff pass ended <t:1704110400:f>. Which game and game mode

[smoky pendant]

godkingchaton has been warned.

[magic inlet]

We don't handle stuff here, sorry

[boreal sage]

Ok ok thats why i received a warning

[magic inlet]

For the way you're acting

[boreal sage]

Because i said "fcking" ??

[west quiver]

GG @boreal sage, you just advanced to level 3!

[ornate hinge]

it was on lol: tft ranked mode

[magic inlet]

yes now if you don't have another question or issue please go #off-topic-english

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by lukskubik#0 (Staff)

[cedar token]

me too

[magic inlet]

Buff pass ended <t:1704110400:f>

[lunar pendant]

when will the new buff pass start

[magic inlet]

We don't know at the moment, there should be about a 7 day break and then another BUFF pass and we don't know if there will be another BUFF pass

[hollow girder]

Some information how to get my earnings?

[west quiver]

GG @hollow girder, you just advanced to level 2!

[unique plaza]

ever since I logged on today the reword track hasn't been working

[manic seal]

its down

[unique plaza]

oh

[wise needle]

hello, i made a ticket last month about wanting to cancel my subscription and i am still getting charged 5 eur, what should i do?

[tawny tundra]

is there a solution for this error?

[manic seal]

#latest-news

[manic seal]

how many days ago

[wise needle]

im not shure where i can see that

[west quiver]

GG @wise needle, you just advanced to level 2!

[unique oriole]

i need help, I finished a challenge on Fortnite and everytime I try to claim the challenge, it wont go thru

[zealous summit]

when and what new games will be added in the future?

[marsh lantern]

Restart overwolf on your system tray, open buff, play another match of the same game, click on "claim" again, and check if that works

[marsh lantern]

No info

[wind stump]

i cant open my buff box it just says error

[marsh lantern]

Which one?

[worn spear]

i did that and it said request declined

[west quiver]

GG @worn spear, you just advanced to level 1!

[marsh lantern]

Does it say why?

[wind stump]

it only says error not which error

[marsh lantern]

Send ss

[worn spear]

i did the quest and i am owed 520 buffs can you help me

[marsh lantern]

Does it say why?

[marsh lantern]

#open-a-ticket

[worn spear]

it says your request has been declined (3)

does (3) mean somthing

[marsh lantern]

No info

[scenic moth]

hello what should i do when after one valorant game it shows a summary screen and gives me points but after second it doesnt show anything and doesnt give me points ?

[magic inlet]

How often does this happen to you ?

[unique oriole]

doesnt work, anymore solutions?

[west quiver]

GG @unique oriole, you just advanced to level 3!

[marsh lantern]

No, keep trying and you can send your logs so they can check it. Send a ticket with your logs and explaining this issue with as many details as possible — Remember to upload your logs on the cloud (drive, mega, dropbox, etc.) and paste the sharing link on the ticket! #open-a-ticket

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by alifdz#0 (Staff)

[fathom fractal]

Anyone know when the laptop winner will be announced?

[fathom fractal]

Talking about the investing mastery challenge, that seems to be a different contest

[marsh lantern]

The Fidelity challenge?

[fathom fractal]

yes

[latent rock]

hello my account is frozen and how can it be unfrozen?

[marsh lantern]

https://www.buff.game/fidelity/fidelity-faq/

[marsh lantern]

#1135607188430262293

[echo urchin]

umm does smbdy know where did the Amazon code and valorant code go from the market place

[brittle ice]

does premium elite yearly subscribtion still ?

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by alifdz#0 (Staff)

[fathom fractal]

ty

[marsh lantern]

Wdym?

[brittle ice]

if i buy 1 year- elite, i will get 20$ steam giftcard

[latent rock]

I need to wait 7 days ?

[echo urchin]

aprox how long can it take for the issue to get resolved

[magic inlet]

yes 7 business days

[marsh lantern]

Until it gets restocked again

[marsh lantern]

I don't know about that, that promo is not showing on the app now

[latent rock]

oh yeah I don't see this words, Thanks

[worldly sun]

Is there any way to log into an account without re-downloading?

[marsh lantern]

Wdym?

[worldly sun]

I deleted without deleting my account so I'm just wondering is I have to re-download to log in and delete the account

[marsh lantern]

Yep

[worldly sun]

ah, i see

[magic inlet]

you can also use mobile app 🙂

[worldly sun]

oh, ill probably do that since itll be a lot faster. Thanks!

[plucky plinth]

can someone help me

[marsh lantern]

Ofc! What's up?

[plucky plinth]

i want to use buff to get some free vp so i download it and ow everthing i do i can not make an account

do

can you help me with this problom

[marsh lantern]

Why not?

Do you see any error?

[plucky plinth]

yes when ever i try to load it stops and makes me try to make an account agin

but it says evrthing is right my email pass word and every thing

[marsh lantern]

Where are you from?

[plucky plinth]

florida

[marsh lantern]

Can you enter in buff.game?

Or is it giving you any error on your browser too?

[plucky plinth]

no

i used over wolf to donwload

and it poped up like fine when ist asked me to make an account it just would not work

i tryed renistalling internet resting my pc

[west quiver]

GG @plucky plinth, you just advanced to level 1!

[marsh lantern]

https://buff.game

Try entering there

Does it work?

[plucky plinth]

this is what happend when clicked the link

do you know what to do if this happens

[deep plinth]

why is the vp store always out of stock 😭 ive been waiting to redeem my buff points for months now

[magic inlet]

Most of the popular cards are being restocked on a daily basis - there's just a very big demand and those cards go out of stock shortly after restocking, that's why it's hard to catch them in stock #when_is_next_restock #870329411986149536

[marsh lantern]

Your ISP might be blocking the connection

Try contacting them and explaining them the issue

It happens sometimes with people from the US, idk why

[plucky plinth]

thanks for the help

[versed stone]

where is the buff pass ?

[marsh lantern]

It's over

It finished today

[jagged linden]

whens the next buff pass

[smoky pendant]

pulsion has been warned.

[marsh lantern]

It usually takes 7 days, but we have no info

[jagged linden]

also i just got warned?

[zinc hornet]

what happens?

[marsh lantern]

Close overwolf on your task manager and open buff again

And make sure you have internet connection

[smoky pendant]

ga_mustibruder was softbanned.

[echo urchin]

do u know the current amt of buffs needed for a 5$ Amazon code in India region

[smoky pendant]

tirous has been warned.

[marsh lantern]

#info-and-rules

[echo urchin]

my bad 😦

[echo urchin]

??

[marsh lantern]

What code? Amazon.com?

[echo urchin]

Amazon gift card

[marsh lantern]

Which one?

Global?

[echo urchin]

5$

Yes

[marsh lantern]

800 for premium

[echo urchin]

for regular?

[marsh lantern]

There's none atm

Out of stock

[echo urchin]

alr tysm

[magic inlet]

Amazon.com cannot be redeemed in IN

[echo urchin]

u can't redeem a Amazon gift card in IN???

[marsh lantern]

Check the description of the item

[echo urchin]

It's out of stock atm but wb when it's in stock ig I saw it once it was global

[frozen path]

it's been 18 days since my first and only reply on my ticket :c

[magic inlet]

Card Amazon.com cannot redeemed in IN and Asia Pacific region

[marsh lantern]

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests/xxxx (remember to change the "xxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.

There, you can see if it's open or solved

[frozen path]

it's open

[marsh lantern]

You have to wait for an answer then. You can try answering again if u want

[spiral nimbus]

restock the $10 nintendo card plz

[tired crest]

i got child ❤️

[eager stag]

Trying to redeem a gift card on mobile but it keeps saying I need a higher tier level

[noble acorn]

TIERS INFO

Please check the screenshot below:

Summoned by alifdz#0 (Staff)

[lunar pendant]

does R6 give out buff points for playing it

[marsh lantern]

R6 is down on buff

[lunar pendant]

not like the weeklys but just for gaming

[marsh lantern]

It's down, it won't give you anything

[spice phoenix]

any update on the alienware m18 from fidalitycontest?

[lunar pendant]

also one more thing

[marsh lantern]

No info

[formal mantle]

When will you guys repair buff for R6

[lunar pendant]

how do i get a higher tier

[spice phoenix]

Would it be announced here on reddit? thanks

[marsh lantern]

No info about when R6 will be back online, but you can send a ticket with your logs and explaining the issue with as many details as possible. Remember to upload your logs on the cloud (drive, mega, dropbox, etc.) and paste the sharing link on the ticket! #open-a-ticket

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by alifdz#0 (Staff)

[marsh lantern]

Playing event-based games

[noble acorn]

SUPPORTED GAMES2

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too.

Summoned by alifdz#0 (Staff)

[marsh lantern]

We don't have any info about it, so sorry

https://www.buff.game/fidelity/fidelity-faq/

Check there

[formal mantle]

Cool

[lunar pendant]

are there any benifets to having the highest tier

[west quiver]

GG @lunar pendant, you just advanced to level 5!

[noble acorn]

TIERS INFO

Please check the screenshot below:

Summoned by alifdz#0 (Staff)

[spice phoenix]

thank you.

[lunar pendant]

so how do i increase my tier

do i have to finish weeklys ?

[marsh lantern]

No, just play

[storm rampart]

are we getting contacted with mail or something for the monster challenge ?

[little creek]

why am i not able to open my buff box

[marsh lantern]

No info

[marsh lantern]

Do you see any error?

[little creek]

yes

it says error something went wrong i already tried resetting

[storm rampart]

what u exactly mean with no info if i may ask 🙂

[marsh lantern]

We have no info

[marsh lantern]

#open-a-ticket

[storm rampart]

Oke thanks, will wait a while 🙂

[little creek]

how

nvm i got ot ty

[lunar pendant]

so me having a higher tier would that increase my buffs for gaming

[frozen ocean]

Hey I have a question, are we supposed to get 500 more buff points for this week of the monster challenge?

[torn pulsar]

hey what do you do with xp and what does the batllepass look like?

[marsh lantern]

As it says on the bot

[marsh lantern]

We actually have no info about this, they’ll review the winners and grant the prizes afaik

[marsh lantern]

XP is used for the battlepass. I guess you’ll be able to check the new one in a few days!

[frozen ocean]

Oh I'm asking about the weekly prize that you get once every week for top 100 not the top 3 prizes

[eager stag]

where do i see what my tier

[marsh lantern]

We don’t have any info at all

[marsh lantern]

On your profile

[frozen ocean]

Alright thanks:)

[celest fractal]

why I can't see all supported games by buff from the browser ?

[west quiver]

GG @celest fractal, you just advanced to level 3!

[celest fractal]

The Website Not Responding Even From My Phone

[manic seal]

the page might be not working rn

try on the app

[noble acorn]

SUPPORTED GAMES2

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too.

Summoned by kyuu.t_mico#0 (Staff)

[unique oriole]

do you guys have contact with the Devs

[celest fractal]

ok thanks

[last linden]

I will have a question for my current problem.

[west quiver]

GG @last linden, you just advanced to level 1!

[last linden]

I started using BUFF Mobile like a week ago and I cannot complete any quests it offers me.

Most likely it is fake.

But I need to know about this.

[frozen ocean]

Is the 20$ steam gift card sale over:(?

[prisma lichen]

Update to my message yesterday or the day before regarding my missing $20 gift from the BUFF Pass: I got it. It was just delayed. Everything's good now.

[manic seal]

does the endless challenges have some completion?

[manic seal]

no info

[oblique zephyr]

i have the play 10 rounds of skywars and the 10 rounds of bedwars challenges

nothing happens when i play them though

still says 0/10 when i've played 3 now

do i have to tell it i'm playing somehow?

[manic seal]

#964252567699857448

[oblique zephyr]

i have been doing that

i won a game and waited when dead on the rest since it was close anyways

wait only 1.19? none of the later versions work?

[alpine marsh]

How to get rid of red recording dot

[magic inlet]

Did you follow all the instructions #964252567699857448 ? Still tracking doesn't work for you?

[alpine marsh]

How to get rid of red recording dot

[noble acorn]

DISABLE RED DOT RECORDING

Check the screenshot below:

Summoned by lukskubik#0 (Staff)

[smoky pendant]

legacyultra has been warned.

[oblique zephyr]

nope

oh it's working

[west quiver]

GG @oblique zephyr, you just advanced to level 1!

[oblique zephyr]

why don't the later versions work with it yet?

[tired canyon]

Rid of what?

Itself?

Theres a command that tell you how to disable the pop-up but i dont know how to sumon it

[meager coral]

Reinstalled fully, still encountering the same error

[tired canyon]

Sry man

[tall marsh]

I still have the same problem as last time I asked here

I have not yet gotten the 1000 buffs for doing the free cash thing of withdrawing more than $2

I have submitted a ticket, but they have not gotten back to me. Anyone know why I haven’t received them? (It has been like, 3 days)

[neat basin]

im getting insane my account is frozen and i dont know why

[ivory hill]

is anyone else having difficulty with the buff reward track menu?

i'd almost think it was just a me issue but upon checking the mobile app i also can't see it there

so it's just kinda...not loading

as long as the usual week long break between seasons is still happening this is probably fine for now but i'd like to be able to at least visually confirm that there IS a break happening

[jagged linden]

yep season ended

[ivory hill]

yeah, i know, it's the week long break between them i want confirmation on

it's happened the previous times but with the pass menu like this i can't see if there is a week break this time

and so i'm stuck with that very small doubt until it's confirmed

[upbeat jasper]

still no devs or moderators on? bummer...

my screen has been stuck like this the entire season

havent been able to do anything at all, not even spin

[west quiver]

GG @upbeat jasper, you just advanced to level 1!

[upbeat jasper]

cant collect challenges or do the event

tried reporting it, no response

i cant even collect my completed challenge wtf man

[storm geyser]

i can not collect and proceed to next challenges

[serene ginkgo]

#latest-news

devs don't read this channel

you need to report it #open-a-ticket

[olive sparrow]

happy new year support

[magic inlet]

Send a ticket #open-a-ticket explain this issue

[magic inlet]

We don't know at the moment, there should be about a 7 day break and then another BUFF pass and we don't know if there will be another BUFF pass

[magic inlet]

Send ss with error message

[magic inlet]

An answer can take 3-5 business days

[magic inlet]

#1135607188430262293

[neat basin]

it have bben 7

been

[magic inlet]

If you have completed the form, you must wait 7 business days

[forest lance]

every time I finish a game in fortnite the kills it counts on BUFF app is one or two lower than the number of kills it says I have in fortnite

[charred crane]

Hello

I can't find valorant giftcard it just doesn't appear in the marketplace

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by lukskubik#0 (Staff)

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by lukskubik#0 (Staff)

[magic inlet]

#support-en message

[forest lance]

in witch places can I buy V bucks cause I can't find some

which

[wheat tiger]

My account was frozen for no reason neither did i use vpn nor violation any laws , i got a new laptop and i tried to login into it but it should me that it was frozen

[magic inlet]

You can see items redeemable in your region and global. If you don't see the card it means they are out of stock

[magic inlet]

Send ss with error message

[forest lance]

are you sure there will be a restock where i live is V bucks lgobal cause maybe it isn't where I live

I waited a long time I don't think restocking is the problem

[magic inlet]

Read again #support-en message

[forest lance]

read again what?

[magic inlet]

#1135607188430262293

[forest lance]

in the shop it doesn't even show me that Vbucks is out of stock

[magic inlet]

If you don't see the card it means they are out of stock

[wheat tiger]

when will it get unbanned , i ahve filled the form

[magic inlet]

How long

[forest lance]

I have BUFF for a couple of months more then half a year I think. Then how is it possibe that I have never seen the V bucks at all that is what I don't understand

[round saddle]

hi huyas

[west quiver]

GG @round saddle, you just advanced to level 1!

[round saddle]

every time i look up to buy a rp gift card in the marketplace

it says its out of stock

when can i buy

[forest lance]

at what exact hours does the shop restock?

???

so I can buy V bucks cause you say I need to wait for the restock/

[polar flax]

I buy a box but can't open it ??

[meager coral]

Sent one in about an hour ago

[west quiver]

GG @meager coral, you just advanced to level 1!

[magic inlet]

Does it give you an error message?

[polar flax]

yes, I try reload few time but nothing work

[magic inlet]

If a card is not marketplace it means they are sold out and not restocked

[magic inlet]

#when_is_next_restock #870329411986149536