support-en

[wooden hound]

I want to buy a profil but it dosen work to buy

[tall sonnet]

I bought premium last month (26 November), I tried to unsubscribe (24 Dec and today), it tells me that I successfully unsubscribed but i am currenlty still premium. What is happing?

[magic inlet]

You have enough buff coins?

[wooden hound]

Yes I have

[noble acorn]

CANCEL PREMIUM

Your subscription can be canceled in the BUFF app.
On the top of the BUFF app window, there is a button that says “Premium Page”. Click on that, and you will see an option to cancel your subscription by clicking on "Unsubscribe", check the image below to see how the butons look like.
Your subscription will still stay active for 30 days after your last charge even after you’ve canceled it. You just won't be charged again unless you subscribe to premium again in the future.

Summoned by lukskubik#0 (Staff)

[magic inlet]

What's error it's telling you?

[tall sonnet]

i already did that

[west quiver]

GG @tall sonnet, you just advanced to level 1!

[magic inlet]

Read again message sent by bot

[wooden hound]

This the problem nothing, not even error or e-mail noticed fiction

I dont get a error or something, i can't buy it

It's frustrating and make me sad

So pleas help me or do something

[west quiver]

GG @wooden hound, you just advanced to level 1!

[magic inlet]

Hmm send a screenshot of marketplace profile and your buff coins

[wooden hound]

Yes i will

In this place her?

?

[magic inlet]

Yes

[wooden hound]

Give me 2 min

[tall sonnet]

yes its 27 Dec so i shouldnt have premium

[wooden hound]

Hier is the picture

?

[magic inlet]

You don't have enough buff coins you only have 6.14 which is 6 buff coins and it costs 200 buff coins

[wooden hound]

What?

[manic seal]

u haved 6 points and the item is 200

you need 194 more

[wooden hound]

Ouh, that makes sense,i am sorry that i bother youre

I am really sorry

But thx for the fast helping

[manic seal]

yw

[magic inlet]

I thought you said you canceled on December 24?

[tall sonnet]

yes but for some reason i have still premium

[true vortex]

!rank

[west quiver]

samsunq12, that command is disabled in this channel.

[sharp maple]

can somone tell me why the market is black?

[gaunt wasp]

how often should i look at market?\

[sharp maple]

?

[gaunt wasp]

try restarting?

like end task from task manager

[sharp maple]

fixed it thx

[marsh flicker]

can anyone help me. im playng siege and it's not tracking any matces and not the detecting te start of a game.

[charred vortex]

my stuff is not trackign for the event

[manic seal]

it got rated limited, dont reload it too much

[manic seal]

r6 is down in buff

[manic seal]

which event

[lunar pendant]

so my buff would track and then randomly stop tracking why is that

[crimson hearth]

hi

i downloaded buff since five months and i changed my pc and now it says my account is frozen

[marsh flicker]

yall know for how long?

[crimson hearth]

what should i do

[tacit estuary]

can the buff devs start working on fixing the bugs on the app because i am very tired on losing the gift card just because buff is full of glitches and keeps lagging and not working as intented like in the screenshots below. where there is "loading" time before i can press to buy and item, its been here for a week at this point and im getting tired of it

[dusky charm]

Wy is it dark in marketplace

[manic seal]

which game

[manic seal]

#1135607188430262293

[manic seal]

wym

[manic seal]

you got rate limited, dont reload it too much

[dusky charm]

@marsh flicker its been black since 6:14

[dusky charm]

Lol what does that mean i cant. I cant access today marketplace or what ?

[west quiver]

GG @dusky charm, you just advanced to level 2!

[crimson hearth]

the form is not openning

[manic seal]

when you get rate limited, means that you cant access to the market for some minutes

can be 10-15 min

[crimson hearth]

nvm it worked

[dusky charm]

No riot acces code lol

No showing riot acces code in marketplace

When will it come ?

[manic seal]

#when_is_next_restock #870329411986149536

[sudden copper]

I dont see riot acces codes in marketplace too

[lunar pendant]

so my buff isnt tracking but the app is open i even restarted it

[manic seal]

which game

[lunar pendant]

for fortnite

[manic seal]

which gamemode did you play

[lunar pendant]

squads

[manic seal]

battle royale?

[lunar pendant]

squads zero build

[manic seal]

https://media.discordapp.net/attachments/885181189852397668/905578949860544532/overlay-hidden-overwolf-icon.gif

send ss of that

[lunar pendant]

i did all of that already but im in the us but i was playing in the eur servers and it didnt count

[rich quarry]

is this fixed for you guys?

[gaunt wasp]

any chance amazon gift card restocks in the next hour?

[unique oriole]

Nah bro

[spring ginkgo]

Hi the Buff app d'ont track the monster challenge why?

don't

[molten spruce]

how do u unlock the op pet in plane throwing sim or roblox

[serene ginkgo]

we can't help you with that

you need to reach out to them

the game devs

if you can't or if you think it's a scam you can use #open-a-ticket but we are not affiliated with them in any way

other than (ironically) most likely an affiliate link of some sort

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by lukskubik#0 (Staff)

[magic inlet]

#latest-news

[magic inlet]

#when_is_next_restock #870329411986149536

[royal agate]

hi, if i buy the yearly premium elite sub, do i get the buff pass monthly or just one time pass?

[charred crane]

why riot gift card is not inn buff it was before

[royal agate]

also when does the offer end?

[digital hill]

i quit fagg

how do i leave

[arctic lava]

yea

the riot gift card is not in buff

0: i downloaded buff for valo points and its nit ther -_-

[mortal vale]

how do i get rid of the offer i legit cant close out of it keeps telling me error for a week now like why isnt it fix i legit cant claim anything or check Fidelity stuff

[serene ginkgo]

have u tried reinstalling?

[mortal vale]

yes i have

[serene ginkgo]

or reporting it by #open-a-ticket

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by lukskubik#0 (Staff)

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by lukskubik#0 (Staff)

[magic inlet]

What??

[pulsar briar]

Whenever I play CS2 I do not get buff points from playing it. My friend is having the same issue, is there a way to fix it or need to do to start getting the points?

[magic inlet]

CS2 is not supported yet

[wide junco]

upon starting buffgame, there is a popup offer that i cannot get rid of askign me to claim 5 buffs. i cannot use the app at all because it will not go away. when i click claim 5 buffs it says error because i had already claimed it

[wide junco]

i am having the same issue

[magic inlet]

#latest-news

[wide junco]

this does not solve the issue

[magic inlet]

Read it again #latest-news message

[ionic dew]

how long does it take for a ticket to be responded to?

[magic inlet]

An answer can take 3-5 business days

[royal agate]

hi, if i buy the yearly premium elite sub, do i get the buff pass monthly or just one time pass?

[ionic dew]

okay thank you

[marsh lantern]

You’ll get the pass free as long as you’re yearly elite

[royal agate]

the pass is ending in 5 days, so if i get it i will get the new pass too?

[marsh lantern]

Yep

[royal agate]

oh ok cool, do u know when does the $20 steam card offer end as well?

[west quiver]

GG @royal agate, you just advanced to level 1!

[magic inlet]

Are you talking about that? #announcements⭐ message

[royal agate]

yea

[magic inlet]

Unfortunately this is what I was going to ask and unfortunately we don't know, sorry

[royal agate]

oh ok, thank you

[winged pebble]

How do I request an item, if it is even possible?

[marsh lantern]

Wdym?

[winged pebble]

I have seen like request an item for the shop

[grim kernel]

When will the steam 10 dollar codes arrive?

[marsh lantern]

Where?

What item?

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by alifdz#0 (Staff)

[winged pebble]

#bot-faq

[marsh lantern]

That channel hasn't been used in almost 3 years

You can make a suggestion in #bot-commands with .suggest tho

[winged pebble]

Ok tnaks

Thanks*

Very much

[past canopy]

Hello I have a question.
I started the computer and buff. I saw a notification about a monster tournament and decided to take part. After clicking the "Onboard now and claim 5 buffs" button, the application closed. Now when I activate the buff, this notification pops up and I can't turn it off

Sorry for my English I am from poland

[marsh lantern]

#latest-news

[past canopy]

Thank you ♥️

[idle vault]

hi
iam cashout with 2$ in freecash but i done recive 1000buff point why ?

[marsh lantern]

#open-a-ticket

[idle vault]

which one chose ?

[marsh lantern]

Try promotions

[surreal frost]

What do i do when i try to lock in it says Frozen Account not allowed execption ?

[magic inlet]

#1135607188430262293

[charred crane]

I registered in buff with a gmail and linked my coc account with it. But after that I also tried to login directly through Google account with that gmail.
And now buff doesnt let me login showing multiple accounts detected. Also I cant link my coc account to any new buff account as it got already linked to a previous one...What should I do now?

[marsh lantern]

#open-a-ticket

[magic inlet]

send a ticket #open-a-ticket

[woven umbra]

i cant find riot gift card in shop

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by lukskubik#0 (Staff)

[woven umbra]

bruh

[woven umbra]

any way to get premium or limited time premium for new players ?

[marsh lantern]

On the battlepass

You can earn like 48 hours elite or smth like that

[woven umbra]

how to get battlepass ?

[marsh lantern]

Level 30

[marsh lantern]

You have it for free

Click on lounge

You can buy it to have more rewards

[woven umbra]

ya i saw, it says at level 100 i get 1 month premium
man level 100 requires 400k exp

[marsh lantern]

Check level 30...

[woven umbra]

so wait,
if i get level 30, got premium pass,
so will i able to collect all premium rewards till level 30 ?

and what is purpose of cover image ?

[marsh lantern]

No

If you want all the rewards, you have to purcharse the pass or be yearly elite to have the pass for free

You can only claim free rewards if you don't get the pass

[marsh lantern]

That's your pfp on the app

[woven umbra]

so whats purpose of getting 1 day premium pass at level 30 ?

[serene ginkgo]

u get premium benefits for one day

[marsh lantern]

Except the 200 points and the box tho

[woven umbra]

so just 1 day of premium to buy stuff from market thats it ?

[grim kernel]

I bought a 1 month premium membership, how do I see when it expires?

[feral reef]

i hit level 100 on the buff pass and got a used gift card

...

[marsh lantern]

No, you get the 500% more points and premium advantages

You can check them on the app

And you can buy premium only items too

ofc

[marsh lantern]

When you bought it

[woven umbra]

come in #off-topic-english

[marsh lantern]

Wdym?

[grim kernel]

what

[feral reef]

level 100 permium item reward i chose steam gift card and it was already used

[marsh lantern]

You can't actually see when it expires, so check when you bought it

That's when it's going to expire

Only if you've cancelled it

[marsh lantern]

What error do you see?

[grim kernel]

I mean, I bought a 1-month membership, how do I see when it will expire?

[feral reef]

this gift card has already been used we cannot issue you another one

[grim kernel]

okay

[grim kernel]

Where can I see my purchase history?

[marsh lantern]

It's a subscription. If you don't cancel it, you'll be charged next month

[marsh lantern]

#open-a-ticket

[woven umbra]

is tehre only 3 levels in challenges ? or we get more after completing 3

[grim kernel]

I canceled it but where do I view my purchase history?

[marsh lantern]

Only 3 per week

[marsh lantern]

There's none. Check your payment method

Like your bank history

[woven umbra]

see
3 per week = 70 a week or 280 a month
then spin lets say average 1 , 30 tokens
310 tokens,
let say season gives 100 tokens
410,

man so we need to grind 2 months to get a simple 5$ gift card ?

[west quiver]

GG @woven umbra, you just advanced to level 3!

[fervent folio]

how do i make my points rps in league?

[manic seal]

You can get items on the marketplace

[manic seal]

Well you earn points by gaming too

And other sources

But yea i guess can take some time sometimes

[fervent folio]

i select the skins option and nothing apears :((

[manic seal]

Skins? Buff doesnt have skins

There is rp cards tho

[fervent folio]

ohh okay thank ya

[gleaming canyon]

No

[smoky pendant]

yash.verma has been warned.

[pulsar seal]

we have aimbot?

[marsh lantern]

Wdym?

[pulsar seal]

what?

[marsh lantern]

What do you mean?

With aimbot

[pulsar seal]

aimbot for fortnite

[marsh lantern]

Is this related to buff?

[pulsar seal]

idn

skins i cant get

[marsh lantern]

You need to explain a little bit more, please...

[pulsar seal]

how i can get skins ? for fortnite

[marsh lantern]

You can see if there are vbucks in your marketplace and try to get them

[pulsar seal]

okey thanks

[nimble raft]

when i try to login to buff i use my discord but it just say no frosen accounts im new to buff what does that mean

[frosty nest]

It means you used BUFF before but stopped using it and your account got frozen due to inactivity

#1135607188430262293 For solution

[nimble raft]

can you unfrese it ?

[frosty nest]

I can't, check #1135607188430262293 Please

[nimble raft]

i just checked and i wrothe a letter like it said

[hollow girder]

hello monster challenge leaderboard dont work? or its my issue?

[nimble raft]

i have filled a form

[hollow girder]

i can´t load it

[tawny mural]

Honestly this is fricking dudu

What's this

10s IT came out

[marsh lantern]

It's explained on the error

[tawny mural]

Yea I got it thanks

But dam people how are these guys so dast

Fast*

[marsh lantern]

There's nothing we can do here about it. Keep trying and you'll get it!

[tawny mural]

It been 10s out

And when I buy it sold out faster than their father left them

Jesus Christ

[serene ginkgo]

well yeah, we have 10 million + downloads

thats a lot of people

[tawny mural]

Thanks for the encouragement

[tawny mural]

They're very very fast

Honestly I am impressed

[hollow girder]

Why i can´t load Monster challenge leaderboard?

@marsh lantern

[smoky pendant]

zxmbx has been warned.

[undone path]

idk what this is going to do but the marketplace is awful, just saying, there is not a single gift card in sight\

[marsh lantern]

Wdym?

[serene ginkgo]

it looks like something went wrong ig

[marsh lantern]

You're clicking on Try again too much and now you have a cooldown

[tawny mural]

Lol

[marsh lantern]

Wait 5 minutes, and click once on try again

[hollow girder]

ok

[undone path]

my buff looks nothing like yours, is buff personalised based off the person's location

[tawny mural]

Mine look like yours

But not the ads

[marsh lantern]

You don't have the Monster challenge tab, maybe it's not available in your location

[undone path]

so is it somewhat personalised or the feature is just not in my location

[marsh lantern]

That feature is not on your location

[undone path]

oh aight

[serene ginkgo]

the competitions are region restricted as per the sponsor's request/terms

and advertisements differ per region

[undone path]

does the marketplace change depending on the location too?

[serene ginkgo]

global items don't change but you won't see spanish gift cards unless you're in spain

for example anyway

[undone path]

sorry if im bothering you but can you take a picture of your buff marketplace?

just wanna check something

[serene ginkgo]

why lol

I live in asia I don't see anytthing other than global cards

[undone path]

i just wanna see if my marketplace is different

[west quiver]

GG @undone path, you just advanced to level 1!

[serene ginkgo]

I see those too

since they're global

[undone path]

do you atleast have giftcards in your marketplace?

i dont

[serene ginkgo]

global gift cards are available for purchase when restocked

[undone path]

so i just have to wait until giftcards pop up?

[serene ginkgo]

essentially yes

[undone path]

aight then

thanks for trying to help me out

[silk spire]

how do i get rid of this, its not going away

[marsh lantern]

#latest-news

[timid dock]

How do I get the code of an psn card ?

I got an email but there is no code

[marsh lantern]

Check if it’s available on your region and be as quick as possible to get it

[timid dock]

I alreddy bought it

[marsh lantern]

Did you paste the verification code on the app?

[timid dock]

jes

yes

[marsh lantern]

Check spam

Also, restart the app to see if it’s on stock

[timid dock]

it is

I have it two times in my Inventory

[marsh lantern]

Is it on your inventory?

[timid dock]

yes

[marsh lantern]

Oh but it’s the same code even if it appears two times

Did you receive it by email tho? Check spam just in case

[timid dock]

On email aand in the app there is Gift Card : null

[marsh lantern]

Does it appear null on inventory?

Or you have the code on your inventory?

[timid dock]

yes it appears as null in my inventory

[marsh lantern]

#open-a-ticket

Explain the issue on a ticket pls

[timid dock]

what do I have to do exactly

[west quiver]

GG @timid dock, you just advanced to level 1!

[marsh lantern]

Go to the link in #open-a-ticket and explain there that you bought a psn code, but you didn’t receive the actual code

That it says null

[timid dock]

But I can't write in there

[marsh lantern]

Go to the link

Not on the channel

[spice harbor]

hello

my account is frozen help

[marsh lantern]

#1135607188430262293

[onyx grove]

why do my weekly quests not work right cuz i do what it says i gotta do but it wont work

[queen glen]

Its so hard to get riot gift card so can I pay extra buffs to get it from here please

[sudden copper]

I dont even see riot giftcards in my marketplace

[queen glen]

yeah

because its out of stock

[sudden copper]

Ahh

Okey thx u

[onyx grove]

why do my weekly quests not work right cuz i do what it says i gotta do but it wont work

[rotund oasis]

Are v bucks available in Saudi Arabia?

[marsh lantern]

What game and mode?

[marsh lantern]

Do you see them in your marketplace?

[rotund oasis]

no

[onyx grove]

comp in val

[marsh lantern]

Then they’re not

I think they’re US only

[marsh lantern]

Are you earning points after every match?

[queen glen]

Its so hard to get riot gift card so can I pay extra buffs to get it from here please

[rotund oasis]

[onyx grove]

yes

and exp

i cheaked 5 times

[marsh lantern]

No

#870329411986149536

[marsh lantern]

What challenge is not working?

[onyx grove]

lvl 1 and am lvl 2 but i can't see the lvl 2 ones

[marsh lantern]

Did you complete lvl 1?

[queen glen]

Ig first u have to claim lvl 1 rewards then complete lvl 2 if u complete both lvl missions but u didnt claim lvl 1 then lvl 2 rewards will not count

[onyx grove]

i can't T-T ;-;

[west quiver]

GG @onyx grove, you just advanced to level 1!

[marsh lantern]

Give more details pls

[onyx grove]

i got 3 kills in a match and got 15 kills but it wont register so its says i did nothing

[rotund oasis]

vbn in buff?

[west quiver]

GG @rotund oasis, you just advanced to level 1!

[smoky pendant]

mohammed_ram has been warned.

[rotund oasis]

?

[marsh lantern]

Restart the app and check if they’ve updated

[marsh lantern]

#info-and-rules

[rotund oasis]

in need v bucks

[onyx grove]

ok ty for the help i will update if it works

its didnt work

[marsh lantern]

What does the challenge say?

[onyx grove]

the same

[marsh lantern]

What is it?

[onyx grove]

0 out of 3 0 out of 15

[marsh lantern]

Headshots?

[onyx grove]

its says make 3 kills in one match and make 15 kills during the week

[queen glen]

Are you thinking to make amazon gift card for normal price

[frosty nest]

do you get popup

[onyx grove]

is it the thing where you can se how well you did

[frosty nest]

We can't know, sadly

[frosty nest]

Yep

[onyx grove]

yes

[frosty nest]

Can you send ss of that

[onyx grove]

of what my weekly challenges

[charred crane]

I summited a ticket abt not receiving buff box a month ago n still haven't gotten a reply.

[marsh lantern]

When did you send it?

[charred crane]

November 24, 2023 03:58

[marsh lantern]

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests/xxxx (remember to change the "xxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.

There, you can see if it's open or solved

[charred crane]

i did

it says open

[marsh lantern]

When was the last response?

[charred crane]

December 06, 2023 22:13

[marsh lantern]

Answer to the ticket again

[charred crane]

done

ty

[inland storm]

Hi, how can you tell when your premium expires?

[marsh lantern]

You can't actually see when it expires. Check when you were charged and that'll give you an idea

[inland storm]

found it, thanks

[floral ferry]

Need Help no Code.

[marsh lantern]

#open-a-ticket

[tidal sleet]

Sow I downloaded buff on my pc . But now every time I try opening the app a pop up ad shows up of a challenge that gives 5 buff points, I have already completed the challenge but I can’t close it. Can someone help me

[floral ferry]

Cant claim the 10 Free Raffle if i click link i says Claim 200 Buffs instead and them dont work either

[marsh lantern]

#latest-news

[marsh lantern]

#open-a-ticket

[floral ferry]

You kidding me ? Why is here even a Support channel if i need to make a ticket an wait 1 week?

Cant you make a Support Ticket Channel?

[marsh lantern]

That's administrative stuff and we don't handle it here

We don't work for Buff

We mostly help with technical issues and stuff like that

[tidal sleet]

Sow I downloaded this app to my pc called buff. But now every time I try opening the app a pop up ad shows up of a challenge that gives 5 buff points, I have already completed the challenge but I can’t close it. Can someone help me

Plz

[marsh lantern]

I already answered you above

#latest-news

[tidal sleet]

But how do I close I

It

[marsh lantern]

Read the last message in #latest-news, please

[floral ferry]

xD very help full, click on the green button an than you can close it

[magic inlet]

English only

[crude mist]

u cant

[tidal sleet]

I already did

[crude mist]

how

[tidal sleet]

Idk

I just clicked the green button

[marsh lantern]

#latest-news

[crude mist]

1 week im waiting and still cant use the app

[west quiver]

GG @crude mist, you just advanced to level 4!

[magic inlet]

Read it again #latest-news

[crude mist]

i sent the ticket 1 week ago ty for the same

[crude mist]

u lucky

[marsh lantern]

As it says on the message, there's nothing else we can do here. I'm so sorry about the situation, but typing here that you have the error won't speed up the process

Again, I'm so sorry for the inconvenience, but we don't work for Buff and we can't do anything else

We will redirect you to #latest-news always

[tired canyon]

If you want to complain go to #off-topic-english please

[void sphinx]

i literally cant do anything cuz i cant close this

[marsh lantern]

#latest-news

[pulsar tiger]

how do i turn off the auto record?

[noble acorn]

HIGHLIGHT RECORDING

To disable the highlights recording, go to BUFF settings, disable it and press save

Summoned by lukskubik#0 (Staff)

[pulsar tiger]

my app does not look like that

wtf

[magic inlet]

and what does it look like ?

[west quiver]

GG @pulsar tiger, you just advanced to level 2!

[pulsar tiger]

nvm i found it thx

[dense elm]

um when i try to go in as a guest or create an account when i press go in as a guest it doesn't work and when I press create account it doesn't work

i need help

[hybrid roost]

open a ticket ig

[magic inlet]

No error message ?

[magic inlet]

if you don't know answer please don't answer

[violet wyvern]

would it be better to put in all 100 of my raffles into one giveaway or put 10 each time the raffle starts?

[violet wyvern]

into one raffle*

[magic inlet]

More tickets you put in raffle more chances you can be a winner but you don't have to be a winner

[noble acorn]

CANCEL PREMIUM

Your subscription can be canceled in the BUFF app.
On the top of the BUFF app window, there is a button that says “Premium Page”. Click on that, and you will see an option to cancel your subscription by clicking on "Unsubscribe", check the image below to see how the butons look like.
Your subscription will still stay active for 30 days after your last charge even after you’ve canceled it. You just won't be charged again unless you subscribe to premium again in the future.

Summoned by lukskubik#0 (Staff)

[little crater]

i am asia pacific singapore server from bangladesh..will i be able to convert my buff points to valorant points??

[noble acorn]

RIOT ACCESS CODES IN BR AND AP

Starting June 2021 Riot decided to stop accepting global Riot Access (RA) cards on AP and BR servers.
That means if you play on any of the Asia Pacific and Brazilian servers, you won't be able to redeem RP cards on League of Legends and VALORANT.
Keep in mind that it was Riot's decision and there's nothing we can do about it at the moment.
Also, RA cards don't work on Garena servers too.
If you bought an RA card and you play on AP/BR (VALORANT) or Garena (League of Legends) servers, please be careful next time and read the item description as all the cards are non-refundable!

Summoned by lukskubik#0 (Staff)

[magic inlet]

When did you pay premium ?

[scenic moth]

hey guys how often do new things apper in the shop ?

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by lukskubik#0 (Staff)

[magic inlet]

#870329411986149536

Wait 24 hours and if you would have received a premium, follow steps message from bot #support-en message and if you would not have received it, send a ticket #open-a-ticket

I'm not sure if once you get 1 day premium and cancel then you would get a refund, if you don't get a refund send a ticket #open-a-ticket and describe the whole situation 🤷‍♂️

[livid pollen]

why when i plsy R6S, it always says start game not found and doesnt give me rewards for the challenges that im doing?

[charred crane]

How is the XP you get when playing geometry dash determined?

[lunar pendant]

i wanted to know something about the battle pass

[magic inlet]

Where you play game

[magic inlet]

R6 is down on BUFF

[magic inlet]

what you want to know about the BUFF pass

[lunar pendant]

so my sub renewed would that be t=for the next battle passs

or not

[charred crane]

On PC, from steam

[magic inlet]

Do you have Yearly premium elite subscription ?

[lunar pendant]

no its monthly

would the monthly premium give me the battle pass everytime

[magic inlet]

did you see the pop-up launch screen?

[magic inlet]

If I understand question correctly if there will be another buff pass ?

[magic inlet]

Buff pass is for all users divided into basic rewards and premium rewards

Basic rewards these are for all players of BUFF
Premium rewards are for users who have paid Yearly Premium Elite, paid BUFF pass and or completed BUFF pass 100 levl for paid and will get another Buff pass for free with premium rewards

Once the Buff pass ends there will be a new Buff pass again (I think it takes 7 days to start)

You can find more information here: https://www.buff.game/reward-track/

[runic dagger]

how do i close the "onboard to monster challenge" ad?

[magic inlet]

Click onboard

[runic dagger]

it gives this error and doesnt close it

[magic inlet]

#latest-news

[jagged linden]

What are all the ways you can get xp?

[magic inlet]

Play supported games and Buff lootbox

[lunar pendant]

is there a time limit on the games u play because my tracking randomly didnt count my 9th match on overwatch

[jagged linden]

i think you also get some from completing mobile quests

i swear i gained 2 xp levels from a 600 buff coin quest

[pastel raptor]

How do I log into my account on my pc. I already downloaded the software and such

[magic inlet]

Buff coins are daily limit PC - 50, Mobile - 30

[charred crane]

I did

[fringe inlet]

wsh

wsg

lol

[magic inlet]

Oh, yeah, I forgot you're also getting XP mobile quest

[jagged linden]

is there any way i can contact revu?

those are the people that give you the buff for the quests

[magic inlet]

please describe more information

[magic inlet]

If you play longer without afk/autoclick, you get more XP

[vocal stirrup]

so when I go to my makretplace I don't see vbucks, do they come back or they gone now?

[patent night]

downloaded r6 tracker and buff came with it when i didnt even download and now that i deleted it its still active but doesnt record anything like ill win a game of r6 and a tab of buff will appear

[vocal stirrup]

I just got buff yesterday so I am completey new to this

[pastel night]

yo how much longer are you gonna pretend that youre gonna fix r6 challenges?

[magic inlet]

You can see items redeemable in your region and global. If you don't see the card it means they are out of stock

[magic inlet]

R6 is down on BUFF

[vocal stirrup]

ah was confused as some show out of stock but still saw no vbucks thank you

[patent night]

yeah but i want it to stop appearing when i play a game full stop

[pastel night]

r6 challenges have been down for how long? a year now??

[west quiver]

GG @pastel night, you just advanced to level 2!

[lean rover]

is it possible to change my current email adress to a new one?

[noble acorn]

OVERWOLF OVERLAY

You need to enable Overwolf's overlay for games that you play so that BUFF can start working with them
To check your overlay you gotta find Overwolf (little white wolf icon) in the bottom right of your taskbar and then right click Overwolf -> Settings -> Overlay & Hotkeys
If you're confused please check this: https://support.overwolf.com/en/support/solutions/articles/9000184345-how-to-get-started#overlay

Summoned by lukskubik#0 (Staff)

[magic inlet]

instead of turning it on, turn it off and it will stopping pop-up screen

[magic inlet]

You can't change email

[magic inlet]

https://www.revu.co/contact

[jagged linden]

thanks

[lean rover]

thx and rip me

[magic inlet]

if it is necessary to change your email send a ticket #open-a-ticket

[gaunt wasp]

would it be possible to buy premium with CAD paypal voucher, since it wont let me

[vocal stirrup]

how much even are vbucks normally on buff?

[gaunt wasp]

i think like 2600 for 1000vbuck but with premium 2k

take that with a grain of salt

[spiral halo]

is buff even real? has anyone even tried to buy anything above 1k buffs

[random mesa]

i have 2.3k buff points, but its always out of stock lol

[spiral halo]

dang

[random mesa]

it takes a long time to get points tho

[spiral halo]

ye ik i got like 660

[random mesa]

i get like 100-150 points per month

[vocal stirrup]

ok thanks

[vocal stirrup]

I have seen my friend buy many giftcards off of this so yea it real

[lean rover]

its real some time ago i got my steam gift card

[magic inlet]

#1005847190385729706

[gaunt wasp]

i had 5k so def

[spiral halo]

wait do u get it instant? or u wait?

[lean rover]

got it almost instant

[spiral halo]

ye i understand that

[lean rover]

one of the best apps there is tbh just getting passive steam gift cards just by playing

[spiral halo]

hm i got kinda interesting question what if i enable my premium elite do i get to buy what i want for premium price or is it still normal price

cuz i aint using it rn

[lean rover]

dont know about that, just got it through a normal account and grinding my fav games

took about 2 years though as i cant play that much

[spiral halo]

nah i dont think u understand me

i meant this

[spiral halo]

like if enable my premium elite 24H

do i get to buy it for the premium price

have u tried it?

[lean rover]

as i said i dont know about its effects but ur in the perfect channel for it

[west quiver]

GG @lean rover, you just advanced to level 1!

[spiral halo]

alr i hope someone knows

well gtg cuz i kinda gotta wake up in 4 hours so yeah i need so sleep bad

[random mesa]

let me check

[spiral halo]

damn i gave u idea

[west quiver]

GG @spiral halo, you just advanced to level 2!

[spiral halo]

alr leme know

[random mesa]

yes

[spiral halo]

less goooo

damn aint only it aint in stock but it doesnt even exist rn

[manic seal]

if you dont have questions go to #off-topic-english

[random mesa]

he did have a question lmao

[spiral halo]

yep

[manic seal]

whats the question

[spiral halo]

like 2-3 questions

[spiral halo]

dw already answered

[random mesa]

^^

i already helped him tho

[manic seal]

if they are answered go to #off-topic-english if you dont have more quiestions

[spiral halo]

okay chill i posted like 1 msg with no question

[manic seal]

[frail bear]

Is there any proof for the headset?

[pastel night]

yall that lazy to not fix a single bug with the app??

[full lodge]

ye fr i got mine yesterday

[west quiver]

GG @full lodge, you just advanced to level 1!

[pastel night]

its real i got a riot giftcard after a week of waking up at 3am to get it and finally succeeded

[full lodge]

how can you suggest games for the challenges cause i lowkey want battlebit to be added

[manic seal]

you cant

[smoky pendant]

bears2709 has been warned.

[frail bear]

when did I ping staff?

[full lodge]

lol

[runic kestrel]

hi just want to make sure if i buy Yearly Premium Elite now all my pass is free for years and get 20$ gift card in Email or in my buff inventory

[magic inlet]

For a reply that belonged to other user and you ping me

[frail bear]

How do I turn off the ping on a reply

[manic seal]

inventory afaik

as in a user posted in #1005847190385729706

[runic kestrel]

@manic seal thank you and all my buff pass is free for 1 years?

[manic seal]

yes

[runic kestrel]

thanks

[magic inlet]

Once you give your answers click ON -> OFF

[frail bear]

Ohh thank you

[cold maple]

Hi if I want to upgrade from premium lite to premium elite, do I not get a refund? Because I used Apple Pay to pay for it and based on what I read , I don’t get a refund but the App Store says I get a reimbursement of the remainder

[manic seal]

from buff not refound

maybe apple will

[dense igloo]

Does anyone know if there is premium Minecraft in the store?

[manic seal]

yes and nope, its not in stock

[dense igloo]

but is it normal that it doesn't show up in the store?

[gleaming canyon]

It's been like this for 4 days and I still haven't had a response even by email.

[west quiver]

GG @gleaming canyon, you just advanced to level 1!

[onyx jetty]

any support

[gleaming canyon]

[marble edge]

Will there be valorant coins in 4 minutes EU

?

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by kyuu.t_mico#0 (Staff)

[manic seal]

yes

[manic seal]

wait for their answer

[manic seal]

#when_is_next_restock

[onyx jetty]

i purchase premium but my account say still regular

[marble edge]

[manic seal]

restart overwolf

[onyx jetty]

still the same

[manic seal]

wait up to 24hrs otherwise send a ticket #open-a-ticket

[charred crane]

Does anyone know when next riot cards are gona be?

[manic seal]

#when_is_next_restock

[gleaming canyon]

I hope at least they will give me the 400 BUFF point reward which I am missing since I can't tweet

[jagged linden]

even with premium elite?

[manic seal]

yes, since premium bonuses arent counted for the daily limit

daily limits are on base points

[jagged linden]

L

i wanna farm fortnite lobbies lmao

was hoping to grind 15 buff a game

[manic seal]

u can

i guess

[jagged linden]

but arent you capped at 50 for the day?

for playtime buff

[manic seal]

for the base points yea

not for bonuses

[jagged linden]

yea i did my weeklys

[winged mason]

hey, new here, trying to use BUFF with R6, but it is not tracking

[manic seal]

r6 is down in buff

[winged mason]

Then why is the status thing green?

[cold acorn]

theres an add pop up for the free buffs and if i click on it it will say i already redeemed it but the popup doesnt leave and there isnt an exit button i can click so it doesnt let me navigate the rest of buff

[jagged linden]

i would buy premium elite if there was no buff point cap

[manic seal]

i mean premium points arent affected as i said

[manic seal]

#latest-news

[manic seal]

thats overwolfs status

[jagged linden]

i dont understand

so with premium elite i can get more than 50 buff for game playtime in a day?

[manic seal]

you earn 50 points by gaming (base points)
you earn from these 50 base points the premium extra which is a total of 500%
so you can earn 50x5= 250 points in total which 50 of base and 200 of premium bonus

[jagged linden]

when youre referring to base points youre talking about this, right?

[manic seal]

yes

base points

stated as game points in the transactions

[jagged linden]

👍

[frozen ocean]

help i can't get out of this screen

ahhhhhhhh

[jagged linden]

if i get premium elite (yearly) will i get every buff pass that comes out as long as im subscribed to yearly?

or is it only the current one

[frozen ocean]

yessir

[jagged linden]

W

[frozen ocean]

😭 helppp i can't see my progression on the challenge

[manic seal]

#latest-news

[manic seal]

yea

[manic seal]

#latest-news

[frozen ocean]

the thing is a ticket will be answered after the challenge ends😭

and+ I can't get the daily 100 points

[manic seal]

cant help futher; We dont handle administrative stuff

[frozen ocean]

I wanna cry reinstalling didn't work

😭

[gloomy gull]

why

installed in August of this year and didn't use it for a week and this happens?

[jagged linden]

um is this loot box bugged? i only got 10 buffs and nothing else

it was a christmas one

it says i can get 50 to 600 buffs not 10

[gloomy gull]

how long does it take for support to get back to me

[magic inlet]

Did you buy 2 lootboxes or one?

[jagged linden]

1

dec 27th was a christmas one and the other was a regular one

[magic inlet]

So it's not a bug, because it was a normal lootbox that you paid a monthly premium for and you got it for free

[magic inlet]

You must be at least Bronze level to shop in the marketplace

[noble acorn]

TIERS INFO

Please check the screenshot below:

Summoned by lukskubik#0 (Staff)

[jagged linden]

so the free monthly loot box is a normal one?

[magic inlet]

You mean discord support? Right away, but there's no one online to answer you at the moment, so sorry for the late reply

[magic inlet]

Yes

[gloomy gull]

how can i check my tier on the app

[magic inlet]

You have to look at PC

[gloomy gull]

how long can it take to get back up to bronze tier

[jagged linden]

not that long

im almost silver in 10 days

i have been grinding pretty hard though

[magic inlet]

Play event-based games to up your tier

[noble acorn]

SUPPORTED GAMES2

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too.

Summoned by lukskubik#0 (Staff)

[strong saffron]

is the riot gift cards off of the marketplace?

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by lukskubik#0 (Staff)

[jagged linden]

is there a daily xp limit or anything like that

[strong saffron]

does buff support cs2?

[marsh lantern]

No

[marsh lantern]

Not yet

[jagged linden]

W

is there a xp limit per game session?

[marsh lantern]

Not that I know of, but some people said like 3k

[jagged linden]

okay, thanks

[boreal sage]

Why does buff start to record my games ??? This started yesterday and i don't know how to stop it, i only close Overwolf

[noble acorn]

HIGHLIGHT RECORDING

To disable the highlights recording, go to BUFF settings, disable it and press save

Summoned by lukskubik#0 (Staff)

[boreal sage]

Why is it on by default ? it is not normale that an app record some user screen without asking permission

Or we have said yes to some random contract but

[fervent harness]

Trying to get riot games gift card on a non-premium account, but I can't find it in the shop. Is it out of stock, or something else?

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by lukskubik#0 (Staff)

[fervent harness]

thank you!

[fervent harness]

Another question, what is the leaderboard and tier thing?

[woven umbra]

ya i also cant see it for last 1 day ,

[magic inlet]

Leaderboard is the positioning of players of how much users have earned in 7 days or 14 days buff coins

[noble acorn]

TIERS INFO

Please check the screenshot below:

Summoned by lukskubik#0 (Staff)

[fervent harness]

thanks!

how do you earn points? Is it buff coins?

[magic inlet]

if you're blind, read it again #support-en message

[magic inlet]

Play event-based games

[noble acorn]

SUPPORTED GAMES2

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too.

Summoned by lukskubik#0 (Staff)

[fervent harness]

ok so xp?

[west quiver]

GG @fervent harness, you just advanced to level 1!

[magic inlet]

?

[fervent harness]

wasn't there a battle pass system?

[magic inlet]

BUFF pass ends in 4 days

[fervent harness]

I've been checking everything, but it says that I have 0 buffs earned even though I have some. Also, it only says I'm a regular user, and not my rank.

[magic inlet]

We also find it a bit odd that it shows 0 it is a bug. You can even take a look at the table you find in your profile

[fervent harness]

oh ok thanks!

[snow vale]

hey, just trying to sign up but i cant click sign in with discord/sign in with google
it lets me click sign in with email but after i type username, email, etc and click create, it just loads for a couple seconds then nothihng happens.

[magic inlet]

where on your mobile or pc

[snow vale]

pc

[magic inlet]

Restart Overwolf and check again

[indigo pasture]

Hello! If I use a 30% buff boost for 24 hours, and then use a 5% boost, will I get a 35% boost or will it cancel a previous boost?

[snow vale]

what so like delete and reinstall?

[indigo pasture]

just close it and open again

or restart PC

[snow vale]

ill try delete and reinstall and restart pc

[snow vale]

thanks

[magic inlet]

What kind of boost is that?

[magic inlet]

Yes, you can get 30% and +5%

[indigo pasture]

so I can activate 10 of these and get like a 250% boost for some hours?

[magic inlet]

You can activate as much as you want, but it doesn't add time

[indigo pasture]

okay, thanks 🫡

[gaunt haven]

I want change my acc but ı dont know how to do it.

@magic inlet

[magic inlet]

Why do you need to change your account ?

[smoky pendant]

urdralon has been warned.

[gaunt haven]

Joined as a guest

[atomic vale]

In the raffle menu, there's a number referring to 'Participants' , does that mean the number of people participating or the total amount of tickets used by all the participants ?

[snow vale]

this is the best way i can show the problem im having

[west quiver]

GG @snow vale, you just advanced to level 1!

[vapid beacon]

why i cant see steam card on my mobile , theres only riot card , i can see it on my computer

[west quiver]

GG @vapid beacon, you just advanced to level 3!

[magic inlet]

delete a guest account via settings

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by lukskubik#0 (Staff)

[magic inlet]

Number of ticket how many participated in the raffle

[magic inlet]

Do you already have an account or not?

[snow vale]

no not yet

[atomic vale]

alright thanks

[magic inlet]

Click ''Sing Up with Email'' sometimes it's a bug (Google/Discord)

[snow vale]

thanks

[empty lava]

i cant go further

[magic inlet]

Click onboard

[empty lava]

thanks

[woven umbra]

if u are customer support then treat ur customers kindly again

[empty lava]

what now?

[magic inlet]

#latest-news

[woven umbra]

want help, can we use buff credits to buy premium ? 🤔 ?
or rather buy gift card and use that to buy buff premium ?

[snow vale]

btw same happens if i try sign in with that info

[magic inlet]

Oh okay. I have nothing against you because the answer was sent by BOT

[woven umbra]

ya no problem i was just having fun 😂 : )
but answer my this question please

[magic inlet]

I have deleted video due to the publication of your details. Try changing your network, like using another wifi or mobile hotspot

[magic inlet]

You must pay for premium or get a BUFF pass for 1 day (30 level buff pass) or 30 days (100 level buff pass) and you can pay premium price for using premium

[wispy cedar]

I have this problem to, anyone with a solution?

[west quiver]

GG @wispy cedar, you just advanced to level 1!

[magic inlet]

#latest-news

[charred crane]

i downloaded the installer but how do i rrun it in the background

[snow vale]

I still have the issue, any way how to resolve it (when i try make an account it loads for a few seconds tehn nothing happpens)

[woven umbra]

cross trading allowed ?
like redeem codes and then sell them > ?

[magic inlet]

You can sell cards, but not here #info-and-rules

[magic inlet]

Like I said, have you tried changing network like using another wifi or mobile hotspot and data ?

[snow vale]

i have but i'lll try again

[woven umbra]

ya that i know,
just was asking for cross trading 😂
thanks ❤️

[snow vale]

alright didn't work, I dont think it's an internet problem but idk what the problem is

[abstract rock]

Hello, i sent a ticket 3 days ago about a cheater in the Monster Challange of a cheater, they still didn't respond to me there's a way maybe you can like "Prioritize" my ticket as i don't want that cheater to win

[lime leaf]

why did riot card suddenly dissapear from my marketplace completely when i finally got enough buffs and bought premium to have it a bit cheaper? feels like i just really wasted my time and money!

[gloomy gull]

someone bought it ig

[lime leaf]

that would show its sold out as always but it dissapeared completely

[gloomy gull]

oh

[lime leaf]

but thx tofuu for trying ❤️

[gloomy gull]

is there a way to stop buff from opening on specific games

[distant pollen]

Hello guys, I can't connect anymore since i'm back to home I was in my parents house for 2 days, now I get this error when trying to connect... I had no problem when I was at my parents home (I used it before in my own home) so I don't understand what's happening.

I also get this error at the launch of Buff...

[snow vale]

just tried getting the mobile app since the pc app doesnt work and all it says is network error

[magic inlet]

wdym

[gloomy gull]

does buff support roblox

[west quiver]

GG @gloomy gull, you just advanced to level 1!

[magic inlet]

Your account has been blocked because you used a different IP address than you should have

[magic inlet]

only XP

[magic inlet]

send a ticket #open-a-ticket

[gloomy gull]

is there a way to stop buff from opening on roblox

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by lukskubik#0 (Staff)

[lime leaf]

perfect! love this discord

[magic inlet]

but what do you want to close ?

[gloomy gull]

overlay

[magic inlet]

An answer can take 3-5 business days

[gloomy gull]

idk what it's called

[lime leaf]

i think you can turn it off when you are some kind of premium or in overwolf completely close buff for the app but it wont give you buffs for playing (not 100% sure tho)

[west quiver]

GG @lime leaf, you just advanced to level 1!

[magic inlet]

Overlay and Hotkeys are important because without them you wouldn't get any XP/buff coins, if you mean launch screen so you can't close it, you can close it X

[gloomy gull]

oh

[magic inlet]

Have you tried mobile app?

[snow vale]

yes

[west quiver]

GG @snow vale, you just advanced to level 2!

[magic inlet]

and have you tried it there too? Does it work for you?

[snow vale]

i tried it but whenever i click anything is says network issue

[onyx turret]

???

[magic inlet]

send ss

[noble acorn]

FRAUD ERROR

If you receive a "Fraud error!" message after you finish your match it most likely means that the match was too short for you to get coins. This only happens for matches that are only a few minutes long. Try to play your match a little longer and you should be able to get coins from it!

Summoned by lukskubik#0 (Staff)

[onyx turret]

ok

[magic inlet]

Hmm send a ticket #open-a-ticket

[distant pollen]

Lol ok wtf x) That mean I have to send a ticket each time I go in vacation or else ? If I play in the train, at friends or family's homes, etc... Wow lol... Thank you for helping anyway 😉

[smoky pendant]

brosegorge was softbanned.

[snow vale]

i sent a ticket
but also thanks for being so helpful

[pastel night]

how do i leave this

?

theres no exit button

if i click the only button i get this

[magic inlet]

#latest-news

[frozen ocean]

What worked for me is reinstalling overwolf and then open it close it and opeen it again

[vapid beacon]

i can see it on my computer but why i cant see it on my mobile ?

[hearty oyster]

Hey, I have a issue with ny Logitech coupon code. I've added the product that i want to the basket but it resets every time which results in me having to add the coupon code every time but it doesn't work anymore. It says that it is invalid but i swear on my life that i haven't redeemed this coupon yet. can you guys please help me?

[woven umbra]

do buff has robux and epic games gift card ? (for free mem)

[sacred sequoia]

Hello, I disabled buff for games unintentionally and I don't know how to re-enable it could someone help me please?

[hearty oyster]

You will have to go to Overwolf settings

[sacred sequoia]

Thank you very much !!!

[hearty oyster]

There you can find all the games you have installed and you can appoint keybinds for the software that u are using

[sacred sequoia]

yeah i saw that thx

[hearty oyster]

No problem, happy to help

[surreal frost]

i have made an request to unfreeze my account like 10 days account and still nothing happend

[west quiver]

GG @surreal frost, you just advanced to level 1!

[scenic moth]

hey is there CS2 quests ?

bcs i play CS2 and still have csgo challenges and it doesnt count how to fix it ?

[magic inlet]

Did you fill the form #1135607188430262293

[magic inlet]

these are old tasks from CS1

[hearty oyster]

gonna do that right away

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by lukskubik#0 (Staff)

[woven umbra]

do buff has robux and epic games gift card ?
coz in website it says buy robux,

[magic inlet]

? answer doesn't belong to you

[hearty oyster]

My apologies, I'm blind

[west quiver]

GG @hearty oyster, you just advanced to level 1!

[magic inlet]

Roblox card is only US (marketplace) but you can participate in the Raffle which should be a global card Roblox
Epic games card does not exist

[woven umbra]

so switch country to robux to buy that ?
will that work ?

[strong saffron]

how do i compete in the monster challenge

[magic inlet]

If you use a VPN your account will be banned so I don't recommend it

[strong saffron]

warzone ^

[magic inlet]

Where are you from

[strong saffron]

uae

i mean it does say that its giving me points

every 5 mins

[magic inlet]

Hold on a second

[strong saffron]

alright

[woven umbra]

nah change the in-software filter, geology to america ?

[magic inlet]

Yeah I found it your country can participate please click here

[strong saffron]

how can i check my total points?

[west quiver]

GG @strong saffron, you just advanced to level 1!

[magic inlet]

In leaderboard you will see your points

[magic inlet]

If you want to break the BUFF rules, that's your decision and secondly your region is set since you registered so you can't change it

[magic inlet]

Send a ticket #open-a-ticket

[woven umbra]

ah ok nvm : ) thanks ❤️

[manic seal]

On mobile some items doesnt show by the store restrictions. Like in apple store and stuff

[abstract hound]

How long does buff normally take to respond to tickets

[manic seal]

7 working days

In average

[vapid beacon]

ok but the gift will restock at 6 am , is there a way i can see it or what ? , i can see riot gift card but why i cant see steam gift card

[manic seal]

On mobile? As i said some items doesnt show by store restrictions on mobile

Or they can disappear by the api issue

[vapid beacon]

is there a solve >?

[manic seal]

No solution

[vapid beacon]

ok thanks

[manic seal]

Yw

[strong saffron]

why isnt buff tracking warzone 3

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by lukskubik#0 (Staff)

[strong saffron]

nothing happens

[magic inlet]

follow all steps #support-en message

[strong saffron]

yea i did all of it
i enabled overlay
i closed buff and the game and left overwolf on
i opened mw3 and nothing happened

nevermind

[magic inlet]

Try reinstalling Overwolf https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

[strong saffron]

it worked tysm

[gloomy gull]

where in the pc app can I check this

[magic inlet]

Oh, okay

[magic inlet]

Click profile

[strong saffron]

tho i do have another monitor and the thing that plays ads on the second monitor doesnt pop up

[gloomy gull]

?

[magic inlet]

yes this is what you have to achieve bronze

[gloomy gull]

I have to play games consistently to level up?

[magic inlet]

Play event-based games to up your tier

[noble acorn]

SUPPORTED GAMES2

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too.

Summoned by lukskubik#0 (Staff)

[gloomy gull]

ok

[sudden hound]

Hello

How can i start?

I have to record my games?

to claim rewards?

[strong saffron]

evil princess can u help me with this?

[west quiver]

GG @strong saffron, you just advanced to level 2!

[gaunt wasp]

why's the $3 amazon gift card just completely gone from marketplace?

[jagged linden]

i think they rotate items through the market

depending on the availably

[gaunt wasp]

bro i always see the card so i decided to use my premium (for 1 day) and it just doesnt appear smh

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by lukskubik#0 (Staff)

[magic inlet]

Play games, earn coins and get card you want 🙂

[magic inlet]

?

[strong saffron]

overwolf is now stuck in my cod screen

[magic inlet]

wdym

[strong saffron]

its just in cod

its open in codf

it shows me a button to switch to desktop

cant click it for some reason

[magic inlet]

Send ss

[strong saffron]

this

[magic inlet]

Restart Overwolf

[strong saffron]

ty

[ripe swan]

hi i need some help with reedeming a voucher

@magic inlet

https://gyazo.com/b6d712b9837de5678f2254c73390a6a5

[smoky pendant]

suiram666 has been warned.

[ripe swan]

my premium expire in 24h

[magic inlet]

Try restarting Overwolf and try again

[ripe swan]

1 sec i check now

i get same message

[strong saffron]

evil princess, when i open and play a game another screen bonus pops up at my second monitor, it doesnt work now, you know why?

[magic inlet]

Huh ?? send again ss

[ripe swan]

evil princess same message

what do i do next?

[strong saffron]

it doesnt show anymore idk how to show u it

it gives bonus coins ingame

[ripe swan]

now i dont even get the emails with the code anymore

[west quiver]

GG @ripe swan, you just advanced to level 1!

[magic inlet]

It is a visual bug and card is out of stock I will report card and it may be removed soon thanks

[upbeat halo]

Any possiblity of added Escpae from tarkov Arena to games list??

[ripe swan]

but i used my only 24h boost premium to buy it

it will not be same price after

i watch 1 whole month its never anything available in stock

this was my only chance to buy

[pastel night]

is the xbox thing gonna be fixed anytime soon

[magic inlet]

I'm sorry, but there's really nothing I can do about it

[magic inlet]

Try reinstalling Overwolf https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

[magic inlet]

? what about the xbox

[magic inlet]

Escape from Tarkov: Arena is only XP

[granite falcon]

can i ask something

?

[magic inlet]

Write what is your question/issue

[granite falcon]

will it work when i play on console?

[magic inlet]

what console do you mean

[granite falcon]

ps5

[magic inlet]

No Buff is only PC or mobile

[granite falcon]

[strong saffron]

whats this

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by lukskubik#0 (Staff)

[strong saffron]

still doesnt worrk for some reason

[noble blade]

how do i cancel a subsription

[noble acorn]

CANCEL PREMIUM

Your subscription can be canceled in the BUFF app.
On the top of the BUFF app window, there is a button that says “Premium Page”. Click on that, and you will see an option to cancel your subscription by clicking on "Unsubscribe", check the image below to see how the butons look like.
Your subscription will still stay active for 30 days after your last charge even after you’ve canceled it. You just won't be charged again unless you subscribe to premium again in the future.

Summoned by lukskubik#0 (Staff)

[noble blade]

thank you ever so much

[magic inlet]

Send a ticket with your logs #open-a-ticket
— Use a third-party service such as Google Drive or wetransfer.com to upload the logs, as their log sharing system doesn't seem to work properly, and set the file as public so they can see it

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by lukskubik#0 (Staff)

[pastel night]

fk i mean the monster

collab

[magic inlet]

and what's your issue about monster ?

[magic inlet]

Monster challenge ends in 3 days

[naive sparrow]

hello. I have the problem, that the onbording Popup cant be closed. It says Error you already claimed the 5 buffs. But i cant close the Popup now because there is the error and now i cant use the programm because there is the popup in the way... Does anyone has a solution? I tried to close BUFF but it just reappeared...

[pastel night]

cant close this

[pastel night]

same thing

[magic inlet]

#latest-news

[pastel night]

ur supposed to

"make a ticket"
and then

[magic inlet]

#latest-news

[pastel night]

do something with the ticket

[naive sparrow]

yeah my problem too...

[pastel night]

whatever

[naive sparrow]

ah ok thanks

[magic inlet]

Who me? I'm just helping the user, I don't work buff and we don't handle administrative stuff here

[pastel night]

i was continuing my sentence not ordering u

sry

[supple eagle]

the pop up xbox bug still hasn't been fixed ?

[strong saffron]

i reinstalled, worked perfectly fine for a single game then every problem started again

[granite beacon]

hello can a 16 year old use buff

[fiery ridge]

do i need too close game application foor it to register?

[magic inlet]

hmm Refresh challenge room

[strong saffron]

nevermind it works

[magic inlet]

?

[strong saffron]

i was supposed to get 100 points for a vid

but i do think im blind

how is it 58?

OHH

its for the warzone thing

my bad

[fiery ridge]

worked after few tries

[magic inlet]

Did you get buff coins or not 10?

[fiery ridge]

ye ye it worked

👍