support-en

[marsh lantern]

I try to help everyone here, but read the rules first #info-and-rules

If your question got ignored, maybe it was too flooded and I didn't see it

[oblique latch]

its been 16 minutes i still havent gotten 1 email

[west quiver]

GG @oblique latch, you just advanced to level 1!

[marsh lantern]

It's out of stock already and that's probably the reason you're not getting an email

[magic inlet]

Where are you from

[upbeat bramble]

South Africa

[magic inlet]

Steam card should work in your region

[snow fog]

does it work in asia pacific?

[upbeat bramble]

For some reason I also received 2 cards instead of one so I think something went wrong.

[magic inlet]

No

[oblique latch]

i tried buying something else and im still not getting the email so it cant be cus its out of stock

[upbeat bramble]

Do i need to start a ticket or something?

[west quiver]

GG @upbeat bramble, you just advanced to level 2!

[marsh lantern]

It is

[long void]

Where can we see what countries are meant as Global for every card ?

[marsh lantern]

It's because it's out of stock

[marsh lantern]

It's the same code, it's known

[marsh lantern]

What card?

[oblique latch]

bro im buing stuff that cant be out of stock and im not getting an email

[long void]

in the marketplace any card which is GLOBAL

[marsh lantern]

What stuff?

[marsh lantern]

Check item's description

[oblique latch]

world of warcraft boost just to try if i get an email

[long void]

i did there is nothing about it

[west quiver]

GG @long void, you just advanced to level 1!

[marsh lantern]

What's your email provider?

[oblique latch]

abv

[marsh lantern]

#open-a-ticket

[magic inlet]

which card are you talking about

[upbeat bramble]

my steam wallet code isnt redeeming should I start a ticket?

Or give it some time?

[marsh lantern]

Do you see any error?

[upbeat bramble]

No specific error, just shows a lot of possible reasons for it when I enter the code

[long void]

i guess this must be updated in the marketplace for the google play cards ,cuz for them is not written anything about the countries ,like by others cards there

[marsh lantern]

What's your region?

[upbeat bramble]

South Africa

[marsh lantern]

You can send a ticket explaining this issue, so they take a look at it #open-a-ticket

[long void]

yeah i sent already 2 last 2 days ... it will take a while till that happpens

[marsh lantern]

I've check logs here, and seems like South Africa could not redeem steam cards on 2021

So, situation might be the same

[marsh lantern]

The more you send, more time is going to get to have an answer

1 is more than enough

[mellow shadow]

i uesd premum from my invitory yesterday and still didnt use and say its actived

[marsh lantern]

#open-a-ticket

[uncut jungle]

hello, is buff ever gonna enable getting buff points by playing cs2?

[long void]

no is for different things not for the same ,why should i send and then not send when is for diff. toppics 😄

[marsh lantern]

Yes, they're working on it afaik

[marsh lantern]

Oh, okay, that's cool then, sorry for misunderstanding!

[spice stump]

Can I get a little bit of help?

[worn vale]

i just bought razer gold and i got two with the same card number does that affect anything?

[magic inlet]

It's visual bug

[magic inlet]

Out of stocks

[marsh lantern]

Nope

[worn vale]

ok thanks

[spice stump]

Oh come on , not again ......

[elder dagger]

Sooo why I cant receive my 5USD on play store? Im from Poland. I made a ticket some days ago but literally no one wants to help

[magic inlet]

I'm sorry, there's nothing we can do about it

[marsh lantern]

Did you receive an answer on the ticket?

[elder dagger]

No

[magic inlet]

When did you send a ticket

[serene frost]

how many time it will takes to anwser me on the ticket ?

[spice stump]

But i can press the redeem button again and again and it even sends me the OTP on my email... This just doesn't make sense i just spent 4 dollars to become a member just to buy this gift card ! I need help !

[marsh lantern]

Wait for it then

[smoky pendant]

cloven3 has been warned.

[marsh lantern]

You pinged another user's answer, so I really don't know what you mean

[magic inlet]

An answer can take 3-5 business days

[serene frost]

you said to me do a ticket yesterday but i did it today

[glass storm]

when event... black friday .... end ?

[magic inlet]

Until 28 Nov

[glass storm]

what time ?

[rare sequoia]

why im getting this ?

[spice stump]

Sir kindly help me out

[wary forge]

So, it looks like everyone is experiencing the same bug? How long does it take to resolve? A few hours or days?

[spice stump]

I am getting the same issue sir

[marsh lantern]

Item is out of stock already

[glass storm]

((((

[rare sequoia]

but it shows that ites not

[drowsy river]

hey guys 1 info for everybody i get the 20 Euro Gift card from riot

[oblique latch]

at what time are u restocking

[magic inlet]

like I said the card is Out of stocks and it's visual bug

[marsh lantern]

That's just a visual bug, the item is already out of stock

[rare sequoia]

and i activated my 1 day premuim for it

[glass storm]

Event end on 28nov what time ? 12:00night?

[marsh lantern]

#when_is_next_restock

[spice stump]

Which decade was it last time when Items were in stock ?

[west quiver]

GG @spice stump, you just advanced to level 2!

[marsh lantern]

We don't have the actual hour, just the day

[drowsy river]

means if they dont say its out of stock it isnt but the server isnt ready try it later again ;D

[spice stump]

Then kindly remove it from the store please it's just making chaos here.

[jolly pike]

hey guys

can please someone help me

[marsh lantern]

We don't work for buff

We just help here

[glass storm]

Thanks and when be next event like this ?

[jolly pike]

please i need help

[split crag]

will rainbow six siege ever work with buff

[west quiver]

GG @split crag, you just advanced to level 1!

[marsh lantern]

No info, sorry

[glass storm]

(

[marsh lantern]

What's up?

[jolly pike]

look

[marsh lantern]

I know there's a bug difficult to fix, but we don't have an eta, sorry

[jolly pike]

if i press on buy a gift card in buff

and i get the confirmation code

i paste the confirmation code in

[magic inlet]

Which card are you talking about

[jolly pike]

and then it says the item is not currently for sale

20$ valorant giftcard

please

i beenj waiting years

till it gets in my store

[magic inlet]

Card is out of stock and it's visual bug

[jolly pike]

pleaaaaase help

[glass storm]

Restock - all buyed

[spice stump]

LMAO This giftcard is making havoc here

[oblique latch]

is there a way to change my email

[magic inlet]

You can't change

[jolly pike]

caps?

please tell me its not out of stock

OMG

[marsh lantern]

It is

Appears on stock because it's a visual bug

[serene frost]

the 20$ riot card will go when the black friday ends ?

[marsh lantern]

No info, sorry

[serene frost]

k

[safe compass]

how long do i have till the item is out of stock?

[spice stump]

0.2 milli seconds

[magic inlet]

?? are sold out 44 minutes ago

[safe compass]

damn

[spice stump]

How do I delete my buff account ?

[glass storm]

When next Black friday ?

[marsh lantern]

You can do it on settings

[marsh lantern]

Next year

[glass storm]

Okey

[safe compass]

i tried to get it the moment it was in stock but it said item is unavailable. I tried to do it again after 30 min but it was out of stock. 😦

[magic inlet]

Stop ping staff replies that don't belong to your reply

[spice stump]

Sorry , now okay? :}

[magic inlet]

Card is out of stock and it's visual bug Riot $20

[safe compass]

👍

[magic inlet]

Click Setting and Up have Delete Account

[heady shale]

is it ok to use same acc in multiple pcs?

[bronze quiver]

hey i just received my premium membership but how do i get the monthly-loot box?

or do i only get it on the first of the new month?

[nimble steeple]

When did you buy Premium?

[magic inlet]

using buff in 2 or more pcs on the same account is banneable

[glass storm]

What be on the New year ? Event?

[magic inlet]

We don't have any info

[glass storm]

(

For day be 3 restocks ?

[nimble steeple]

No info either, but possibly 2

[echo fable]

I have a laptop that I bring with me and play on in other cities, can I not use my account on it?

[nimble steeple]

Not here #off-topic-english

[marsh lantern]

If you don’t use any other Buff account on that pc, it should be fine

[jolly pike]

WILL THERE BE ANY OTHER riot gift cards today?

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by alifdz#0 (Staff)

[jolly pike]

alr:(

i gotta waitother two years then

very nice

i think imma delete buff

aint no way im feeling this pain again

XD

[west quiver]

GG @jolly pike, you just advanced to level 1!

[jolly pike]

is it possible that i ask buff to get me the 20$ card and take my points off of my balance

[marsh lantern]

No

[jolly pike]

dang it

what are the ways can i get it if its out of stock

[marsh lantern]

Try to buy it and copy/paste the verification code as quick as possible

There are no magic tricks

[proud valley]

I purchased premium yesterday in buff but it isn't still activated .What should i do ?

[marsh lantern]

#open-a-ticket

[proud valley]

thx

[jolly pike]

i just turned my premium on that i got like a year ago and i wanted to activate it cuz it was only for day

[edgy jolt]

i need help

[nimble steeple]

Tell your problem

[edgy jolt]

its not about buff

[tall sonnet]

hello! i bought premium elite but my account is still regular, but the charge was made

[nimble steeple]

Then go to #off-topic-english

[edgy jolt]

i think you need to wait few minutes

hours

[nimble steeple]

When did you buy Premium?

[edgy jolt]

maybe restart buff?

btw congrats

[tall sonnet]

like 40 minutes ago

[tall sonnet]

thank uuu!

[edgy jolt]

ofc

[magic inlet]

Wait 24 hours and if you don't get premium, send a ticket #open-a-ticket

[edgy jolt]

premium really worth it now

if you grind every single day

[bronze quiver]

yesterday

[nimble steeple]

#latest-news

If you don't receive premium after 24 hours, submit a ticket #open-a-ticket

[tall sonnet]

oh okay, thank you😄

[bronze quiver]

i already received it but how does that work with the free monthly loot box?

should i get it after i bought premium or do i get it on 1st of december?

[woven badger]

I pay for premium elite, but still i have regular? I purchased premium elite before 2-3 hours on buff, but it isn't still activated . What is problem?

[magic inlet]

Did you bought premium or activated

[bronze quiver]

i bought for 1 month

[magic inlet]

Wait 24 hours and if you don't get premium, send a ticket #open-a-ticket

[magic inlet]

Send a ticket #open-a-ticket

[steel sphinx]

hey guys i was wondering if anyone else has had problems with league not tracking games?

or if its just me

[magic inlet]

Rocket League or League of Legends

[steel sphinx]

lol

[magic inlet]

Follow steps

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by lukskubik#0 (Staff)

[steel sphinx]

thx ill do these after my game ends and will let u know if theres still issues

[tardy sky]

How does the lvl 100 buff pass reward work , can u get a global 20$ steam card_

[manic seal]

yes

20$ steam or 20$ amazon.com

[tardy sky]

Is it global and do u get it instant or do u have to snipe it in market

[manic seal]

yes global but the countries that are marked on the desc

[tardy sky]

Do u have to snipe in market?

[manic seal]

you get it directly to your inv

can take a bit sometimes tho

[tardy sky]

Ty

[jovial moon]

csgo 2 not counting my stats why ?

only gives xp

[magic inlet]

CS2 is not supported yet

[dense bay]

riot giftcards not restocking?

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by lukskubik#0 (Staff)

[steady hollow]

hey

anyone for help

?

[magic inlet]

What is your question/issue

[steady hollow]

I recently purchased elite premium and the amount was deducted from my card, but the premium was not activated. Can someone help me?

[swift anchor]

are the problems with free premiums still not fixed ?

[plain cipher]

I´ve won a gift card in loot boxes yesterday and i still not have the gift card in my inventory, how much time it takes to give me all my rewards?

[steady hollow]

??

[tropic mulch]

does the buff shop refreshes itself every second or do i have to close and open the app to refresh it

[west quiver]

GG @tropic mulch, you just advanced to level 1!

[manic seal]

restart overwolf. If you still dont have it, wait up to 24hrs, if you still dont get it after these 24hrs, send a ticket #open-a-ticket

[charred crane]

bro why my premium did not work?

[manic seal]

some got them some didnt

[steady hollow]

mine too

I recently purchased elite premium and the amount was deducted from my card, but the premium was not activated. Can someone help me?

[manic seal]

wait up to 24hrs otherwise send a ticket #open-a-ticket

[manic seal]

with changing tabs is enough

[steady hollow]

@subtle marten I recently purchased elite premium and the amount was deducted from my card, but the premium was not activated. Can someone help me?

[charred crane]

?

[manic seal]

wym

[plain cipher]

okay thanks

[manic seal]

restart overwolf. If you still dont have it, wait up to 24hrs, if you still dont get it after these 24hrs, send a ticket #open-a-ticket

[manic seal]

restart overwolf. If you still dont have it, wait up to 24hrs, if you still dont get it after these 24hrs, send a ticket #open-a-ticket

[charred crane]

I use 24 hr primum and it didnt work

[manic seal]

?

[charred crane]

premium*

[manic seal]

restart overwolf, if you still dont have it send a ticket #open-a-ticket

[charred crane]

how can I restart?

[manic seal]

right click on the system track on the overwolf icon

then click on exit

[charred crane]

ok

and then?

[manic seal]

open buff again

[charred crane]

nothing change

[manic seal]

send a ticket #open-a-ticket

[charred crane]

I send yesterday

no answer

[manic seal]

wait for their answer

they takes some days to answer

[steady hollow]

@manic seal still don't have ...

[swift anchor]

wdym some did and some didnt so i just had to be lucky to get the premium and if i wasnt its my problem ?

[steady hollow]

but my money is not back\

[manic seal]

some got the premium after some hours, other didnt, so they have to send a ticket

[manic seal]

yes, as i told you 3 times. If you dont get it in 24hrs, send a ticket #open-a-ticket

[swift anchor]

but i send the ticket and they didnt explein anything just said that buff has problems and they will give users a recompensation

and its been 3 days since i used free premium

[manic seal]

well, you must wait for the compensation, and maybe the refund

[swift anchor]

how long i need to wait

[manic seal]

no eta

[deep python]

is there any way i can stop buff from giving a launch game and end game screen its realy anoying me.

[thorn ruin]

i think you can only with premium though

[glossy jay]

correct

[green linden]

how long does it take for premium to activate?

[lusty vault]

up to 24h

[west quiver]

GG @lusty vault, you just advanced to level 3!

[lucid cliff]

Do buff challenges from CS:GO work for CS2?

[magic inlet]

Restart Overwolf and check again

[magic inlet]

No

[lucid cliff]

Oh

[vagrant patrol]

hey ya'll, I resubscribed like 2-3 hours ago, but still haven't received my premium powers in-app

and there is a raffle I want to participate in

only 12 mins left

[shrewd mulch]

I still didn't got my premium elite back since the app crashed what should i do

[little jetty]

yeah i am

[west quiver]

GG @little jetty, you just advanced to level 1!

[magic inlet]

Wait 24 hours and if you don't get premium, send a ticket #open-a-ticket

[magic inlet]

#open-a-ticket

[glass wraith]

My account stills frozen

[magic inlet]

Did you fill the form #1135607188430262293

[glass wraith]

Yes

[magic inlet]

when did you fill the form

[glass wraith]

14 days ago

[magic inlet]

Send a ticket #open-a-ticket

[glass wraith]

I already send a ticket about 6 days

[magic inlet]

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests/xxxx (remember to change the "xxxx" for your ticket id number, that you can find on the email) and check the status of your ticket

[tardy sky]

Does buying buff pass give u more xp from playing

[magic inlet]

you get +20% XP boost

[tardy sky]

Alr thnx

[glass wraith]

It says "User with email or login is already registered."

[glossy jay]

and your tried restarting BUFF and overwolf?

[little jetty]

yeah i closed the window and reopened it if thats what you mean

[glossy jay]

for both buff and overwolf tho?

[tardy sky]

Is it even possible to redeem steam cards in time

[bronze latch]

Hello its been 2 days since i bought premium elite and i still did not get it anyone can fix this issue?

[little jetty]

how do i do it for overwolf

[glossy jay]

task manager

[little jetty]

ok thanks

i'll try it

it's still not tracking

[glossy jay]

you could try switching wifis or #open-a-ticket but they'll probably give you this fix first #964252567699857448 message

[little jetty]

alright thanks

[magic inlet]

Send a ticket #open-a-ticket

[bronze latch]

already did i hope they reply soon

[magic inlet]

It depends on what level you are and whether you have paid the premium buff pass

[magic inlet]

An answer can take 3-5 business days

[tardy sky]

Yea i have like 4k points but i cant ever spend them thats the problem

[magic inlet]

ops wrong answer #when_is_next_restock #870329411986149536

[royal birch]

i keep getting fraud errors

[magic inlet]

Which game

and game mode

[royal birch]

all the games i play

[magic inlet]

Follow steps

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by lukskubik#0 (Staff)

[celest jackal]

when will I get my 2 24 hour premium back

[west quiver]

GG @celest jackal, you just advanced to level 4!

[celest jackal]

I used them and got nothing

becuase market bugged

[magic inlet]

#open-a-ticket

[celest jackal]

already did didnt helped

asked for my email when its already in the ticket + I sent it and no answer

[lean schooner]

is there will be microsoft store codes? I really wanna get minecraft

[magic inlet]

An answer can take 3-5 business days

[coral rune]

Did they fix the bugs?

[magic inlet]

What did they fix?

[coral rune]

The problem with premium and the market

[quartz plover]

I cant use the quests on mobile phone

[magic inlet]

Bought or Activate

[celest jackal]

Ye and what about the ticket I opened more than 2 weeks ago

3-5 days of course

the usual answer

[quartz plover]

I finish one quest and wait for 5 five minutes,why I dont get points?

[magic inlet]

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests/xxxx (remember to change the "xxxx" for your ticket id number, that you can find on the email) and check the status of your ticket

[magic inlet]

check transactions

[lean schooner]

is suggestions closed?

[untold spear]

any idea why I still can't login on mobile? (login with google)

[peak onyx]

is there a way to give my friend releral link to have benefits for that i showed him buff?

[magic inlet]

You can see items redeemable in your region and global. Maybe they're not on stock atm for your region

[magic inlet]

Any error message

[untold spear]

nope, just nothing

i thought it's due to black friday issues, but still can't login

[magic inlet]

Try restarting overwolf on your task manager and open buff again. If that does not work, try using another network (another wifi, or even mobile hotspot) because it might be your ISP

[untold spear]

mobile

not PC

on PC it logins normally

[west quiver]

GG @untold spear, you just advanced to level 4!

[untold spear]

there is no referral system

nvm

there is

[untold spear]

ye, my bad

@magic inlet so no idea about mobile app?

I will make ticket ig

[magic inlet]

have you tried using a different wifi or data

[untold spear]

yup, both wifi and data don't work

different ISP too

[manic seal]

try to login with mail and password. if you dont have password click on forgot password

[untold spear]

internal error on forgot password

I tried

both on phone and PC

[manic seal]

weird

send the ticket yea

[untold spear]

idk how but I fixed it just rn

just changed nickname

and it works

....

not even login

just nickname

how

[steel moat]

Hi, Can the buff token be withdrawn? Is this cryptocurrency token?

[untold spear]

no

and no

there is marketplace where u can exchange ur points

[steel moat]

So what do we get, nothing, so why did you write earn

[steel moat]

ok thanks

[iron mason]

Every time i see market place Riot Game voucher is out of stock.....
It happens every time.

[warm lodge]

what happened with my premium man

its been 2 days since i activated it

[magic inlet]

#open-a-ticket

[magic inlet]

Most of the popular cards are being restocked on a daily basis - there's just a very big demand and those cards go out of stock shortly after restocking, that's why it's hard to catch them in stock #when_is_next_restock #870329411986149536

[warm lodge]

i already opened a ticket

[request received]

[magic inlet]

well, wait for the answer

[warm lodge]

but at this rate the black friday sale is gonna end

[magic inlet]

We can't do anything about it, sorry

[stuck frost]

Hey I'm wondering how to redeem my 500x cash pet in yet a plane simulator cuz I made an account but there wasn't an option to put my roblox username

[magic inlet]

We don't handle that, contact their devs

[wintry cairn]

No info, probably scam

[magic inlet]

read again -> #support-en message

[stuck frost]

I don't like you 😒

[nimble steeple]

If you have any problem with that, contact the server owner (Free Pet Roblox) , not here, thanks

[glass igloo]

Im having an issue with buff tracking my matches

[magic inlet]

Which game and game mode

[glass igloo]

r6 standard

[magic inlet]

you're getting some kind of error ?

[glass igloo]

when the match is over it keeps saying game start not detected

[magic inlet]

R6 is down on BUFF

[glass igloo]

ok

[haughty knoll]

does buff work in pubg

[glossy jay]

#game-status pubgs currently unstable

[hushed salmon]

how long is the 20$ riot card gonna be on discount for?

[west quiver]

GG @hushed salmon, you just advanced to level 1!

[hushed salmon]

when is the 5$ riot card getting restocked?

[nimble steeple]

Normally, the restock time are usually at <t:1700872200:T> and <t:1700915400:T>

I also recommend you check out these threads
#when_is_next_restock #870329411986149536

[nimble steeple]

Nov, 28

[haughty knoll]

It says here cs 2 online but someone from buff staff told me it was not supported

[marsh lantern]

Supported on overwolf, not on buff yet

[haughty knoll]

ok

[valid gazelle]

why cant I claim my reward (clicking on it just makes it load and ends up doing nothing)

[glossy jay]

have you tried restarting buff?

[valid gazelle]

how do I restart

[glossy jay]

try restarting overwolf from task manager then reopen buff

[wispy veldt]

Can inventory items be activated now? It does not work for me

[glossy jay]

have you tried restarting Buff?

[valid gazelle]

tried doing that multiple times, still doesnt work

[west quiver]

GG @valid gazelle, you just advanced to level 1!

[wispy veldt]

Repeatedly.

[glossy jay]

you could #open-a-ticket

[glossy jay]

did you also restart overwolf?

[wispy veldt]

Is it necessary to uninstall and install?

[valid gazelle]

ok

[glossy jay]

you could try it if restarting overwolf and buff doesn't work

if no #open-a-ticket

[wispy veldt]

How do you restart? Closing through the task manager?

[nimble steeple]

yep, also try reinstalling if it still doesn't work

There are still problems activating items in your inventory as premium, read #latest-news

[glossy jay]

correct, close overwolf under task manager and reopen buff.

[wispy veldt]

Since Friday...

[nimble steeple]

yep, since friday

[glossy jay]

not everybuddy is experiencing problems but some still are

you could be part of the inconvenienced ones, sorry :/

[pliant barn]

What do I do if the buff premium Elite isn't working since I just bought it? Should i wait till they fix it or make a ticket?

[wispy veldt]

I'm still on regular, the activation is stuck, it doesn't work
I already reinstalled it.

[astral granite]

hi i have two questions please

is recharging starts from 1 of every month ? or from my beginning of premium?

and how can i make it one time payment?

[glossy jay]

give it 24hrs before #open-a-ticket however give the most recent post in #latest-news a read

[astral granite]

i want to be premium for 1 month

[pliant barn]

kk tyty

[glossy jay]

there were some black friday issues devs are working on. seems fixed for some
and still broken for others. give it 24hrs for activation before #open-a-ticket

[astral granite]

can you asnwer me please

[glossy jay]

im formulating. patience pls

[astral granite]

ok

[glossy jay]

from what I'm seeing your payments renew on the day of purchase

if you subscribe for premium elite

[astral granite]

okay

[glossy jay]

you'll have to buy and cancel your subscription if you don't want it to renew

[astral granite]

and i will still be in premium right?

[glossy jay]

yes. once you buy it you get it for 30 days

[astral granite]

so what i have to do is to subscribe and then unsubscribe

and i will get my month

[noble acorn]

CANCEL PREMIUM

Your subscription can be canceled in the BUFF app.
On the top of the BUFF app window, there is a button that says “Premium Page”. Click on that, and you will see an option to cancel your subscription by clicking on "Unsubscribe", check the image below to see how the butons look like.
Your subscription will still stay active for 30 days after your last charge even after you’ve canceled it. You just won't be charged again unless you subscribe to premium again in the future.

Summoned by hanahpanda#0 (Normal User)

[astral granite]

thank you

thnx

[jovial moon]

my current premium will stay until the end of it right ?

[glossy jay]

30 days after purchase/activation

yes

[astral granite]

thnx

[jovial moon]

ty

[glossy jay]

yeah! enjoy

[sonic ivy]

Sup can i use vpb

Vpn

[nimble steeple]

nop

[sonic ivy]

Damn

[nimble steeple]

It is against the terms and they could ban you

[wooden jackal]

I'm mad

Why would the app not work the moment i buy premium for an item

Now it's out if stock lol

I'm gonna go crazy

[glossy jay]

care to vent about it in #off-topic-english ?

[warm lodge]

does anyone know when the new black friday deals refresh? (the $20 riot and $20 steam ones)

[pliant barn]

Should be 12 hours

some are longer than others

[warm lodge]

okay, its last purchased 11 hours ago, ty gamer king

[pliant barn]

yw

[warm lodge]

mostly thank you for not sending me to the useless page #when_is_next_restock

:D

[pliant barn]

lol

[glossy jay]

#support-en message

[warm lodge]

empress panda thank you too ! for not doing the channel copypasta :3

[astral granite]

when will the premuim discount ends? and also the discounted coupons?

[west quiver]

GG @astral granite, you just advanced to level 2!

[foggy raven]

When do the $5 Riot cards usually restock?

[glossy jay]

think the black friday promo is only through Nov 28th

[glossy jay]

#support-en message
#when_is_next_restock #870329411986149536

[civic sequoia]

Hello, during those times when buying premium was bugging i kept trying to buy it, and now that i check my payments it says ive bought it three times when i only wanted it once.

[glossy jay]

please #open-a-ticket

[drowsy hamlet]

why i get dm to look at verification but can see a verfifcation channel?

[floral ferry]

wtf i could buy there was not a buy button there was a become premium button.

but im premium since couble days

[warm lodge]

bro what is this, i literally camp and the store refreshes on the dot

then i try to redeem ONE ITEM, AT ALL and its invalid code

then 2nd try its "item unavailable"

and on the 3rd its out of stock??

[echo fable]

Un-fkin-believable, guys, I got one

[runic fox]

ok this is nonsence

[manic seal]

please use #off-topic-english to chat

[manic seal]

#1005847190385729706

[runic fox]

and it says thing is gone

did anyone get something

[manic seal]

yes

[runic fox]

how quickly did you do it

[karmic vortex]

5 seconds

[manic seal]

i didnt today, but usually in 10 seconds

[echo fable]

As fast as my pc and internet allowed me

[oblique karma]

what does this mean ?

[glossy jay]

actually 2 people in #off-topic-english just did

[glossy jay]

you should ask them

[karmic vortex]

#1005847190385729706

[manic seal]

means that the item is out of stock

[runic fox]

how many items are added per one stock update ?

like 1 per each or?

[manic seal]

thats not public info by devs

so no info

[runic fox]

hah convinient XD

[sage pewter]

marketplace just stopped loading for me, i was refreshing it waiting for the restock and it just stopped loading anything

[barren oxide]

cant refresh too much

[eager narwhal]

Really ?

what should i do ?

[nimble steeple]

#open-a-ticket

[sharp marlin]

Why coc not tracking?

[true karma]

Same thing happened to me

[sharp marlin]

I win 3 attack but still didn't tracked.

[glossy jay]

have you tried restarting buff?

[sharp marlin]

Yes. Restarted already

[west quiver]

GG @sharp marlin, you just advanced to level 3!

[eager narwhal]

Your COC too

[glossy jay]

and restarting overwolf?

[sharp marlin]

Using android app. There was no overwolf here

[true karma]

Can someone fix this

[wintry cairn]

Send a ticket - https://discord.com/channels/442965268386283521/765929288708522004

[glossy jay]

playing warzone?

[bold tinsel]

how long does it take for the freecash 1k points to go to ur buff acc?

[sharp marlin]

Is multi player mode

And win trophy

[glossy jay]

is this cod mobile?

[valid gazelle]

i think buff is broken

[sharp marlin]

Coc

[sharp marlin]

Clash of clans

Is there any way to relink the account?
Maybe sync to buff have some issue cause can't track.

[glossy jay]

were you earning buff coins on clash previously?

[glossy jay]

did you #open-a-ticket ?

[valid gazelle]

yea but i dont think they respond that fast

[glossy jay]

you need to have a verified account to earn buff coins

if you were earning previously then it's possible you could've reached the daily limit

[glossy jay]

as long as you provide the sceenshot I'm sure they'll do what they can to help

[glossy jay]

no idea, sorry

[onyx shell]

This is also happening to me, I'm from Latin America and I don't know what's happening, I would also like some help, honestly.

[wintry cairn]

#support-en message

[onyx shell]

Thanks

[west flame]

i emailed a personal issue issue

[sharp marlin]

I was verified

Only verified can see the challenge in android app

I knew windows software can see the challenge even didn't verified.

[glossy jay]

so were you earning coins previously? could it be daily limit?

[clear fossil]

Do buff points 2x right now for black friday? I feel like I earn a lot more than normal

[glossy jay]

oh you're talking about challenges? well give it some time and if you still don't see it added to your account then perhaps #open-a-ticket

[sharp marlin]

Mobile game only have challenge to track.

[glossy jay]

could be the app just isn't working atm

[sharp marlin]

Another game can track

Can any one who play COC can answer me? What is the ranked match?

[barren oxide]

multi-player battles?
unless the name was changed it should be that

[lost sluice]

has anyone actually finished any of the buff passes without premium?

it seems impossible

[stray karma]

I played COC with BUFF before but it was a long time ago so I don't know how valid is this, from my experiences it takes a while before the app actually confirms and credit the mission. I'm not sure why though cause it only happens to COC and not other games. (maybe an api thing)

[sharp marlin]

Why I only have unranked multi player

[barren oxide]

get more trophies??

bronze 3 is at I think 300 or 400

there

[sharp marlin]

So, I need bronze for tracking?

[barren oxide]

probably

[jade musk]

I activated my prem elite last day but I still doesn't get its perks

[warm galleon]

How

[nimble steeple]

Go to the "Rewards" section and at the bottom you will see, "view an ad"

[lost sluice]

close and open the app again

[jade musk]

been doing the same thing since yesterday, it doesn't work

[echo fable]

Where is this in the app?

[warm galleon]

Day 3 quest thing

[warm galleon]

It worked thanks

[bronze spade]

hello can anybody help me with buff login. due to pc issues i didnt use buff. now when im trying to login it says frozen account.

[gleaming orchid]

hello guys, is the subscription problem still going on? almost 3 days since i paid for my elite premium and i'm still not subbed, support hasn't answered anymore either

[smoky pendant]

mustf4real has been warned.

[manic seal]

#1135607188430262293

[manic seal]

wait for their answer

[cloud dirge]

What do I have to do for my weekly challenges to update?

[olive breach]

I got a fraud error for one of the results to my game and it prevented me from completing my weekly goal :(. Why? How do i fix that? It has cancelled out my last two games played.

[echo fable]

Happens to me when games are too short

[olive breach]

wasnt a short game though

[echo fable]

Then Idk

[cloud dirge]

Comn plz there is 2 hours left and the challenge is 1 match away, out of 100 to being complete

[echo fable]

Try restarting your game and Overwolf

[manic seal]

which game

[olive breach]

LoL

[manic seal]

https://media.discordapp.net/attachments/885181189852397668/905578949860544532/overlay-hidden-overwolf-icon.gif

send ss of that

[manic seal]

disable the other plugin you have then do this

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by kyuu.t_mico#0 (Staff)

[echo fable]

You mean PBE?

[manic seal]

the plugin that the person have is called PBE?

[echo fable]

Idk what you mean by plugin tbh

[manic seal]

plugins

on overwolf

[echo fable]

Oh, that

Mobalytics, I think

[steel sphinx]

@magic inlet sorry for the @ i ended up going to sleep and didnt do another game but i played one now and its still not tracking for some reason

i think im gonna try another game and see if its league specific or not

[echo fable]

I still haven't tested whether this code works or not btw since I'm not sure if I wanna use it for Valorant or League yet

If, by any chance, it doesn't work, will I get another working code from the support?

[manic seal]

if they check on the system that you got a duplicated code, they will refund you probably

[echo fable]

Oh, no...

[magic inlet]

Try reinstalling Overwolf
https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

[deep parcel]

How to change the email on buff?

cuz i forget my passwords

[hot prism]

Hi can someone feedback to whoever is in charge of unfreezing accounts that I've already submitted 2 forms and a ticket regarding my frozen account, and I've already waited a full 7 business days after each form submission (total 14-15 business days so far) but I hv not received any action regarding my account? I'm trying to get back to using Buff, but this kind of service that I'm getting is making it hard to do so...

[ruby mortar]

hi i want some help regarding my account it got frozen and i checked for reasons and i found could be because of vpn or multiple accounts but i haven't violated any of them not that i think so. (i last made account around 1.5 years ago so i actually don't remember about using the account cause i had 2 mail id with same name 1 i gabe it to my mom i think that might be the problem is there any way to fix.)

[marsh lantern]

You can’t

[marsh lantern]

You can try explaining it on a ticket #open-a-ticket

[marsh lantern]

Reason might be inactivity too

[hot prism]

I've already did on 2 separate tickets with different topics (as advised by another support provider)

[marsh lantern]

Wait for their answer, pls. We don’t handle administrative stuff here

[hot prism]

So it's normal for them to not reply even after 2-3 weeks?

[west quiver]

GG @hot prism, you just advanced to level 2!

[marsh lantern]

You didn’t receive any kind of response at all?

[hot prism]

None, only an automatic email saying they my response was sent

[marsh lantern]

Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.

Then, go to https://support.buff.game/hc/en-us/requests/xxxx (remember to change the "xxxx" for your ticket id number, that you can find on the email) and check the status of your ticket

[vapid beacon]

i have a premium elite in my inventory if i activate it Will there be a problem , and if bought a steam card from the marketplace .

[heady shale]

activate it only when the thing you want is available in the market

[vapid beacon]

i mean they said there's a problem in the premium elite and the marketplace

[heady shale]

because of the black Friday discounts buff is facing a lot of bugs and overloads

so it'll be risky to use it rn

did you get that premium elite from free battlepass?

[vapid beacon]

yes

[heady shale]

its duration is low

so its risky

check if the steam card is available in market first

[west quiver]

GG @heady shale, you just advanced to level 3!

[vapid beacon]

yeah

[heady shale]

its mostly out of stock

[vapid beacon]

yub

[heady shale]

activate it when u see it on stock

if its for premium members u can buy

[vapid beacon]

but will i face any problem ?

[heady shale]

what kinda problem are you talking about

they fixed the problem they mentioned in #latest-news but it'll probably come back when new stocks arrive

[lapis reef]

Hello
I bought a 1-year premium package but have not received any benefits (my card has been charged).

[marsh lantern]

Restart overwolf on your task manager and check again

[lapis reef]

It doesn't work

[vapid beacon]

go to inventory

[lapis reef]

Yes

[vapid beacon]

it should appear here

[lapis reef]

no

i can't see

[vapid beacon]

idk , but they said there's a problem in the premium

[lapis reef]

So I lost money?

[vapid beacon]

maybe you will receive it after the fix the problem

wait #latest-news

[lapis reef]

okay

thanks

[vapid beacon]

np

[marsh lantern]

Wait 24 hrs. If you’re not premium by then, #open-a-ticket

[short quarry]

Does someone know how I can reactivate my account after disabling/deleting it? 😄

[marsh lantern]

#open-a-ticket

[lapis reef]

If not, can I get a refund?

[west quiver]

GG @lapis reef, you just advanced to level 1!

[marsh lantern]

They'll help you on the ticket, we don't handle administrative stuff here

[lapis reef]

okay

[iron mason]

Can anyone explain me how to complete quests.

[marsh lantern]

What quest?

[pure yarrow]

I wonder what is the promo code?

[marsh lantern]

What promo code?

[pure yarrow]

buff ap

[marsh lantern]

Idk about any promo code at the moment. They're usually sent to your email

[pure yarrow]

ok thank you

[rare mango]

Hello , Can you explain to me the math done for this Black Friday?

If 50% of a gift card of 20dollar would have to be 1200 coins, how does 20 euros in 33% become 10 euros??

[marsh lantern]

What do you mean?

I'm not really following

[rare mango]

As 33% of 20 euros becomes the current price of 10 euros

[marsh lantern]

I guess it depends on the card - 20$ amazon costs 1440 with 20% off, some cards are more expensive than others depending on different factors

[iron mason]

Some games quest, i have to reach some level to claim buff points.

Or download the application

[marsh lantern]

Oh, offers on the offerwall?

[iron mason]

This one

[marsh lantern]

Click on them, follow every instruction and try to complete them

[lofty pine]

I have a problem with a quest. It says download and open Alibaba. I did that but didnt get any rewards. I tryed reinstalling the app and doing the quest again. Still nothing. Its been 3 days and still doesnt work

[west quiver]

GG @lofty pine, you just advanced to level 1!

[heady shale]

open a ticket they'll tell you what to do. remaining is all luck

[marsh lantern]

Did you already have Alibaba installed or did you install it before?

Or was it the first time you installed it?

[lofty pine]

First time

[marsh lantern]

Then send the ticket, yep

#open-a-ticket

[smoky pendant]

You,me,I#2795 has been warned.

[lofty pine]

Ok thx

[hybrid roost]

i do quests but dont get the buff points

any solution or am i just doin smt wrong

[marsh lantern]

What quest?

[hybrid roost]

one where u donload a game

[marsh lantern]

Did you follow every step on the instructions?

[hybrid roost]

yep

download it and play it

i also did a quiz

didnt get point for that too

[marsh lantern]

Don't they appear on your transactions?

[hybrid roost]

wai lemme chk

nope aint there

[marsh lantern]

#open-a-ticket

Explain the issue with details on a ticket

[hybrid roost]

alr

[rare mango]

It's complicated if you don't know! Logic remains logic! If I get 10 euros for a card in a cafe I'll pay 10 euros and if I get it on Amazon I'll pay the same 10 euros! Nothing changes 10 is 10! 10 does not become 5 or 20!

But I thank you for trying to explain what it would be like! Here I know what it is. Thank you for the excellent support you give every day to the people who use BUff, continued good support and a restful day

[marsh lantern]

Thank you, and I'm sorry I can't be more helpful!

[serene ginkgo]

We don't always buy directly from google or amazon, we go through third parties, so it generally costs us a little more than the written price on the card. It works this way for a lot of online retailers, you get charged slightly more than the value of the code. Furthermore, our prices have been adjusted repeatedly in response to high demand (and will probably continue to be adjusted) which is why the prices aren't consistent.

hope that helps

[hot prism]

The one with the topic under "others" has been stated as solved even though my account is STILL frozen. On the other hand the one under "account frozen" is stated as open with another automatic email telling me to use the account frozen form (which I've already done) and that they only reply to that ticket with automatic messages.

[marsh lantern]

Did you receive any answer on the first ticket?

Also, what was the reason of your account being frozen?

[hot prism]

Judging from the answer from the message sent from the automatic message, my account was probably frozen due to inactivity cos I stopped using BUFF for about 6 months

[hot prism]

No answer at all. Just a label on the status saying "Solved". I sent another message in the ticket stating how the issue was not resolved and it changed the status to "Open" again

Thx for sending the link to the tickets themselves tho. At least now I can contact them with regards to the tickets directly instead of pestering y'all when y'all don't do administrative stuff

[lilac bay]

I still didnt receive my 24h premium after I used it

[marsh lantern]

#open-a-ticket

[real tide]

I can't figure out how to get rewards for Halo Infinite

[marsh lantern]

!!t setup

oh

bot ded

wait a minute

[marsh lantern]

BUFF SETUP
1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

I don't have the gif now, so you go to Overwolf's settings -> Overlay -> Check if Halo is activated

#open-a-ticket

[real tide]

thanks

[vapid beacon]

if a activate it i will receive it or i will face the same problem ?

[marsh lantern]

No info, some people are activating it without issue, some activated them and it didn't work. They're working on it, but I can't give you an answer atm

[polar wasp]

hey does this work in india(asia)

[marsh lantern]

Yep

[polar wasp]

okay and whenever i open a game theres a popup covering 60 percent of my screen which i cant mpve...

[eager narwhal]

what do you do with this ?

[marsh lantern]

#open-a-ticket

[marsh lantern]

Idk if it's like 60%, but wait until the X appears and close it

[polar wasp]

i cant..

i cant move it or touch it

thats the problem

[marsh lantern]

Send ss

[marsh lantern]

Can't you click on the X?

[polar wasp]

no..

[marsh lantern]

Go to your desktop -> Open buff with alt + tab -> Try closing it there

[polar wasp]

so i shld close buff?

cuz that works

but does it give exp n shi-

[marsh lantern]

If you close buff, you won't receive any XP

[marsh lantern]

Try this

[polar wasp]

yea nothing

[west quiver]

GG @polar wasp, you just advanced to level 1!

[polar wasp]

i dont see the popup when i alt tab in the game screen too

only when i go to it

[eager narwhal]

Ctrl+Tab and Click X manually

[polar wasp]

not working

[marsh lantern]

No but try opening buff with alt + tab once you're in your desktop, not the game

[lost grail]

go to video settings and change fullscreen or windowed, in yo game

[polar wasp]

yes yes got it

[polar wasp]

kk

[polar wasp]

worked..

thanks

[marsh lantern]

Yay! Thx Tofu

[lost grail]

ayee (i am just better ali)

[marsh lantern]

yes

[polar wasp]

yea no i thought of that

but was too lazy..

[marsh lantern]

[lost grail]

xd

[polar wasp]

more like i couldnt find it

more like m blind

[vapid beacon]

when the market restock ?

[marsh lantern]

#when_is_next_restock

[nimble steeple]

Normally, the restock time are usually at <t:1700872200:T> and <t:1700915400:T> #when_is_next_restock #870329411986149536

[lost grail]

isnt riot cards only the first one. and why wont they show the real time, like you did

[polar wasp]

last thign how long do i have to play

and why can i nto just afk

[lost grail]

there isnt a preferred time how long do you have to play, each time you play you earn rewards. the longer and the better you play the more rewards you get

[marsh lantern]

If you go AFK, you won't earn anything because system will know

You have to actively play

[polar wasp]

ok

[eternal pulsar]

will their be a restock in 20 min ?

[lost grail]

perhaps

[eternal pulsar]

not sure ?

[marsh lantern]

Check in 20 minutes

[eternal pulsar]

👍

[toxic herald]

is there anyway i can get xp more easily?

[marsh lantern]

You get 20% more XP if you buy the pass, but that's it

[toxic herald]

ok tysm

[polar wasp]

i dont think i getting anye xp

[lost grail]

what game

[polar wasp]

brawlhalla

[lost grail]

i recommend just restarting ur computer or something

[eternal pulsar]

me i have found when you play for a long time you stop getting Xp happen to me a lots of time

you will still get buff currency but 0 xp

[tardy sky]

Wow awesome app

[west quiver]

GG @tardy sky, you just advanced to level 2!

[tardy sky]

I have premium on , restocks , now it says im not premium lmao

[still pine]

what time does the cards in marketplace get refilled

[quartz plover]

BRUH

the item bugged

[marsh lantern]

#when_is_next_restock

[marsh lantern]

If you wait less than a second it appears the option to buy

[quartz plover]

wth the item bugged in the thing ?

I put the code

and say "the code is wrong" wth?

[tardy sky]

Actual jokesters

[quartz plover]

I ctrl C+ and V

[obsidian bolt]

3 times and im unlucky man

[quartz plover]

I wait for that item bruh wth

[obsidian bolt]

İt is so slow with phone

[tardy sky]

Ive been premium all week and every restocks says i need to buy it lmao

[marsh lantern]

Could be that you copied wrong, maybe a one-time bug, etc

[marsh lantern]

Please, don't use this channel to rant/complain/chat. Go to #off-topic-english

[quartz plover]

I lost that item bc of that '-'

I dont have another premium

[marsh lantern]

There's nothing we can do here, sorry

[quartz plover]

'-'

this is a rob u know '-'

I wait 50 days to pick ONE premium to use on that

[marsh lantern]

I understand the frustration, but it's not

[quartz plover]

its not ?

[late obsidian]

Is there going to be amazon gift cards after 28th nov ?

[marsh lantern]

Afaik there's always amazon cards

At least in my region

[quartz plover]

tell me why that wasnt a rob '-' ;-;

[marsh lantern]

I can't see other regions tho

[warm lodge]

where are the $20 riot points?

[marsh lantern]

I told you above

[quartz plover]

I put the code 3 times

[runic fox]

was 20 euro rpgiftcard removed ?

[quartz plover]

and the 3 times say that was wrong

[marsh lantern]

Out of stock

[quartz plover]

I buy again and was out of stock '-'

[marsh lantern]

Out of stock

[warm lodge]

i thought they were supposed to stay until 28th?

[late obsidian]

What is your region?

[warm lodge]

they should say this earlier, or like announce it

[marsh lantern]

They're just out of stock atm

[warm lodge]

oh

[runic fox]

it doesnt even say out of stock tho. its just gone?

[quartz plover]

I need that bc of a pass

[warm lodge]

so they're gonna put them back eventually?

[late obsidian]

Cause i remember i wasnt able to find them until this offer came out

[marsh kiln]

i did the 20 $ steam card but it buged

[marsh lantern]

That's an api issue

[marsh lantern]

Probably

[quartz plover]

I would give to my brother like a birthday giftr

[flint sparrow]

same thing... whats wrong with the varification step.. im not even getting an email with the codes

[warm lodge]

i was in a league game when the shop refreshed, rip

[marsh lantern]

Please, don't use this channel to rant/complain/chat. Go to #off-topic-english

[late obsidian]

Every 12 hours the shop restocks

[polar wasp]

oh ok

[west quiver]

GG @polar wasp, you just advanced to level 2!

[marsh lantern]

Item is probably already out of stock, that's why you're might not be getting it

[polar wasp]

i got 400 exp

[quartz plover]

this is a support channel

[marsh kiln]

steam and riot 20$ gift card are lie

[marsh lantern]

Please, don't use this channel to rant/complain/chat, and don't spread misinformation. Go to #off-topic-english

[marsh lantern]

I answered you above already

[quartz plover]

that happen with me too '-'

so I cant pick the item anymore ?

[marsh lantern]

#1005847190385729706

[marsh lantern]

It's out of stock

[marsh kiln]

thats not fear bro

[quartz plover]

Ik that,so U cant help me with the bugs?

[late obsidian]

Nah they are not a lie tbh , you just need to do it faster than everyone

[west quiver]

GG @late obsidian, you just advanced to level 2!

[flint sparrow]

In general like im tried to get the steam giftcard and i never got the code, then i tried another one which I know is instock and still no codes

[grand roost]

Isnt a bug, if you got an error it means someone else was faster than you.

[marsh lantern]

Did you try with planet impact or stmh like it?

[marsh kiln]

bro i did it 3 times and the 4 time it gone

[marsh lantern]

Please, don't use this channel to rant/complain/chat. Go to #off-topic-english

[quartz plover]

no,the fist error says "the code dont work,try again"

[flint sparrow]

I tried to test it with a gamestop giftcard

[late obsidian]

I failed multiple times too , and i manage to get few gift cards

Keep trying

[quartz plover]

after I put another code they send me,"srry its out of stock" '-'

[grand roost]

Probly since someone DID it faster.

[marsh kiln]

i steal have the code in my copy here

[grand roost]

that happens a lot to me

[marsh lantern]

It's probable that it was already out of stock the first time

[eternal pulsar]

same thing just happen to me i put the code that i received by mail it say invalid code then when i remake it say out of stock very bad

[quartz plover]

Ik wut u are thinking,and that dont happen

[quartz plover]

this happen with me

[marsh lantern]

Okay, please, don't use this channel to rant/complain/chat. Go to #off-topic-english

[marsh kiln]

i got the 10$ steam card normely but the 20$ dose not work

i got the 10 5 times in one wee

[west quiver]

GG @marsh kiln, you just advanced to level 1!

[smoky pendant]

molapo has been warned.

[marsh lantern]

Please, don't use this channel to rant/complain/chat. Go to #off-topic-english

[quartz plover]

so,I cant do nothing about that ? ali

[marsh lantern]

No, sorry

[quartz plover]

cant U give a premium for 1 day bc of the bug ?

or its againts the rules ?

[marsh lantern]

I don't work for Buff, so I can't give you anything. And it's probably not a bug, maybe it was already sold out

[marsh kiln]

its a bug this is the 3 time i tryed bro

[flint sparrow]

is there anyway I can contact buff because of bug?

[marsh lantern]

#open-a-ticket

[tardy sky]

I dont get it it says premium but can buy with the yellow points?

[marsh lantern]

If you're premium, you can buy with a reduced price, yes

[tardy sky]

Yea i have it on my account but when i buy with the yellow coins it says buy premium again

[marsh lantern]

If you wait less than a second, it'll let you get it

Same thing happens to me

Just let it load

[cobalt heart]

did the black friday 20$ riot gift card get removed or?

[tardy sky]

Wdym wait less

[marsh lantern]

It's out of stock

[cobalt heart]

so is the offer over?

[lost grail]

it was just 15 min ago

[marsh kiln]

u caant get it

[marsh lantern]

Black Friday ends tomorrow

[cobalt heart]

alr

[west quiver]

GG @cobalt heart, you just advanced to level 1!

[marsh kiln]

today

[smoky pendant]

molapo was muted.

[marsh lantern]

From Nov. 23rd - Nov. 28th the Black Friday's epic deals await your claim.

It's literally the email sent by Buff

Don't spread misinformation

[quartz plover]

nov 28 right ?

[serene ginkgo]

Well, if his time zone is different its not impossible

[marsh lantern]

Is it already 28th somewhere? omg

[quartz plover]

when they will end ?

[serene ginkgo]

Idk and cba to check tbh

[quartz plover]

9:30 ?

[tiny river]

Hello How do I know I have the right thing open to earn buffpoints

[marsh lantern]

Wdym?

[marsh lantern]

Do you see a pop-up window when you open a supported game?

[quartz plover]

I will google that bc idk how to say that

[tiny river]

Im here

[quartz plover]

When will Black Friday end?

[marsh lantern]

Give me 1 minute because bot is dead

[tiny river]

kk

[marsh lantern]

BUFF SETUP
1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.
I don't have the gif now, so you go to Overwolf's settings -> Overlay -> Check if your game is activated

[marsh lantern]

Tomorrow, but idk what time, sorry

Tomorrow Nov 28th, just in case

[tiny river]

WHere do I enable it?

[glass storm]

Where riot 20€ gift cards ?!?!

[lost grail]

out of stock

[glass storm]

((

[crimson canyon]

Not out of stock one it completely vanished

🥹

[glass storm]

))))

True

[marsh lantern]

That’s just an api issue, it’s out of stock

[quartz plover]

its gone ?

[west quiver]

GG @quartz plover, you just advanced to level 4!

[marsh lantern]

Api issue…

[quartz plover]

wut Api means ?

[crimson canyon]

Pheww so that means it will stock up later on write not like the completely removed it

[tiny river]

where is the link to download buff?

[lost grail]

on the website

[tiny river]

funny

[lost grail]

if you cant find it i can link it

just search buff

its not that hard i hope

[quartz plover]

can I dm to help him ?

[tiny river]

So I loged in

[west quiver]

GG @tiny river, you just advanced to level 1!

[tiny river]

im here

what do I do now?

[quartz plover]

now play a game

see the controller?

[tiny river]

yes I see it

[quartz plover]

see if your game have challenges

like that

[tiny river]

ok I just complete those chalenges and get points

and then I can redeem them to like vbucks?

[quartz plover]

if u go in the shop

U will see if wut u can buy with buff points

[tiny river]

does the shop get updates?