#support-en
1 messages · Page 326 of 1
ok?
No pressure but it is still saying it, i did fill out the form except the Buff username part as i dont remember my Buff username. And yeah I'm still having this issue
I started playing rainbow six siege, and buff doesn't work on that game, how do i fix it?
yea, the form says 7 working days minimum to get your account back
r6s is down rn
follow intructions on app
After downloading the application, an error pops up and it won't start
buff isnt recording nun of my games
which error
Normal, shows that the application has been paused or something like that
not hilights, game points and kills
can you send a screenshot
tracking ?
yes
wait a minute I need to download discord on my phone
which game
any game rainbow six and fortnite for exmple
didnt tried
GG @compact meteor, you just advanced to level 1!
down for what time? will they be avilble ?
ok thank you !
It says: The BUFF application has been stopped
oh on mobile
Yea://
try reinstalling the app
8.0.0 Android
GG @dense junco, you just advanced to level 1!
zerocold0282 has been warned.
yea might be your device
likely
OK, thank you very much
Oof, alr
I can't use the steam wallet code, do you have any information?
where u from
turkey
Is there any way we can fix this?
being in a country that the code works
Can't we return it?
nope
okey thx
youngg986 has been warned.
what does it mean when the account is frozen?
it says frozen account not allowed excemption
means that you were resticted from using your account
you can recover it there
yes
could be many reasons
maybe you create 2 accounts by accident
and they got frozen
Fortnite better be online before sunday😭
I’m about to get 40 buff points from a tier 3 challenge😭
It depends on Overwolf, fingers crossed 
U can buy smt somewhere but not being able to use it ?
yes, items are global but some countries which are limited by the companies
But why showing them in the store and everything is u can t use it
- Companies doesnt post a official list of non supported countries.
- Companies changes this often.
- Its easier show a global item since most countries can claim it, its too hard to managing more than 200 countries for each card.
- As i said in 3. Managing many countries is hard, and also you might have to link these countries on 1 item, which is hard too
Guys do you have some system to reward if someone finds a bug and report it ?
U want a reward if u report a bug ? 😭
Hehehe

It is a good idea but Buff would go bankrupt if that option existed
Well then I'll keep abusing that bug 😉
How can I know when my premier elite yearly subscribtion ends
What bug is it?
It’ll will renew/end (if you cancelled it) approx when you bought it
Not supported yet

hey guys
GG @torn lintel, you just advanced to level 4!
there is someone wh knows the exact hours for the Steam gift card on the market?
We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)
global one btw
hmmm but before someone had that information... I took a break from the buff app for some months so idk anymore 😦
hello, I have a problem with tracking league of legends
I have been playing and it says that it is not detected, I am just getting xp but no progress in tracking
What mode?
normal draft
1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.
I did just that
but it still didnt work
it does detect that "I played a game" even give me xp for it but does not detect weekly challenges or anything
It could be related to the issue on #latest-news tho
So you're not earning points either, apart from the challenges?
well I did earn points in the beginning but then it stopped suddently, now I play and my games are not being tracked
it started since about 1hour agi
ago*
Try this: close overwolf on your task manager (ctrl + shift + esc), close the game, open only overwolf again, open the game, see if buff opens automatically (you must see a pop-up window). If it does, try playing another match
right, thought so, except on the BUFF app it says it's working
should probably update that
No because it's Overwolf tracking
Evil Princess likes to help 😈
soooo the tracking that's not working properly is buff, but the tracking status on the BUFF app is that of overwolf ?
That status on buff is bug. Tracking in overwolf is down due to fortnite new update
It should also appear offline on the app
alright, thank you for your time
Been having trouble getting buff with Heartstone Battlegrounds for the past 2 weeks , I got a reply here to upload a log, but I am not sure where/how to do so.
Is it from Buff, Overwolf, the game?
I tried searching here..
Upload your logs on the cloud (drive, mega, dropbox, etc.) and paste the sharing link on the ticket!
Evil Princess likes to help 😈
Been waiting weeks for a ticket to be answered about this
You never received an answer?
Nope :/ maybe its because i put another ticket in about another issue too. May have put it to the back of the queue
GG @jolly notch, you just advanced to level 6!
Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.
Then, go to https://support.buff.game/hc/en-us/requests/xxxx (remember to change the "xxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.
There, you can see if it's open or solved
Can I get my inventory partially refunded ? I used a elite thing and 100%+ point boost and others. But my coins haven’t been tracked all day. Even in game
No
There are no refunds for that
What game hasn't been tracking?
Thanks alot, filed a ticket with the sharing link attached 🙂
GG @west monolith, you just advanced to level 1!
Fortnite was offline until a moment ago
Is there a channel that we can apply for a role to be notified about this?
To know if a game is offline?
Yes 🙂 just general updates
Status updates, app updates, would be nice addition
Nop
I don't know if that's possible
I'd check #game-status regularly
Yes
We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)
Nice
I'll probably keep an eye on it
Because I just used up my life savings
For this
Definitely possible 🫡
You can suggest it on #bot-commands with .suggest
is buff just having issues tracking val and giving coins? i deleted and re installed
No it's work normally
also my challenges arent getting tracked
didnt have any issues until buff went down earlier
What mode are you playing?
Did Val receive any update?
a few days ago for season update
been like a wek ir so
Try these steps
I need help
Write what do you need and someone will answer you
What's up?
So i havent used my acc for long time and now it says account freezed and i cant enter there what i need to do
How long it will take until i get respond?
you're not gonna get an answer to that
Yes
Ok ty for help
GG @charred crane, you just advanced to level 1!
I have one more question : what to do if i dont remember user name
why i never can get 1 giffcard?
they always out of stock
and im looking all the time
It’s ok if you remember the email
ok ty
I have just bought steam gift card and got the code in my email and then when i try to activate it it says invalid product code
can i open a ticket for it
Is it Steam global?
If it is, what’s your region?
yes
Also, send ss of the error
GG @icy falcon, you just advanced to level 1!
region eu - Serbia
How is the code you receive? Is it xxxx-xxxx-xxx? or smth similar
And you didn’t receive any link or smth similar? If you can, send ss on my DM of the email you received from Buff after your pucharse. Don’t worry about the code, I won’t steal it!
Don’t send it here tho
yeye
Hello. My buff app is not working in the challenges category. I enter the game to do the weekly challenge and it's not counting, for example, I'm playing Fortnite and one of the missions is to get 20 kills in a week, I've already killed many and the number of kills doesn't increase. But it's not just in Fortnite, it's also in League of Legends. Please help me with this problem, thank you.
1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.
man why dont you guys have a good amount of stock in your store the steam card comes and gets out of stock in 1 min wtf is this man
Hi, my acount is frozen. What should I do?
Ngl I kinda get why those three gift cards are always out of stock
Those are very VERY high demand
But yeah they should restock more often
Look faq
Here if acc is freezed https://forms.gle/D9juzNy5g6g7NGGa7
Most of the popular cards are being restocked on a daily basis - there's just a very big demand and those cards go out of stock shortly after restocking, that's why it's hard to catch them in stock!
Evil Princess likes to help 😈
can you send screenshot with error message 😈
I've been trying to get this egg from this link:
https://www.claim-pet.com/yeet-plane
But every time I keep on trying to claim it, it sends me to download buff (even though I've downloaded it)
so idk what to do
We don’t handle that, contact their devs
Getting double buff points for some of the challanges 🙂
But you have to follow some steps hehe
DM me the process
For 25$? 💀😅
GG @topaz rapids, you just advanced to level 1!
?
Does this mean i won and if i won where do i claim it
GG @coral tartan, you just advanced to level 2!
If you are zenlock then yes, you will get a mail in the next days
yipeee!
How can i cancel auto-paiement ???
They keep taking my money without getting the subscription and i don’t use it anymore
When i contacted the support they didn’t cancel it and they just give me back the amount of the first sub then they no longer respond and they mark it as solved
Your subscription can be canceled in the BUFF app.
On the top of the BUFF app window, there is a button that says “Premium Page”. Click on that, and you will see an option to cancel your subscription by clicking on "Unsubscribe", check the image below to see how the butons look like.
Your subscription will still stay active for 30 days after your last charge even after you’ve canceled it. You just won't be charged again unless you subscribe to premium again in the future.
Should i contact my bank to cancel the credit card ??
No, just do this
R u idiot like the bot ?? I told u i don’t have the button to unsubscribe
And if it charged again open another ticket to get the refund
htab has been warned.
I opened a ticket and the support mark it as solved without getting the refund
You didnt
Open one again, and explain that you want to cancel the subscription and get a refund for the last month or months, cuz you open a ticket for this before but the problem wasnt solved, and you dont use the app anymore
Open it and send me the ticket id to tell someone to check it
Ticket id: 89591
Thanks, i will give it to a mod to check it
why buff doesnt work with fortnite now?
yo guys im trying to claim an item that i should have got from downloading the game (from a partnered game on roblox) and i cannot find the section to claim it. in the instructions from the game, it says to download and sign up (done), then navigate the claim section and enter my roblox username, which i can't find 🤔
Check #game-status
We don’t handle that
Contact their devs
Send a ticket #open-a-ticket
Are you on vpn?
did $10 rp card get removed from marketplace or is it jus being restocked
We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)
In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.
Is there a way to track your buff quest if your playing on PlayStation
Nop
Only windows and mobile
thank you
market place is empty not as usual ! why and what happen
old years was full
u can buy manythings as amazon FR and steam cards for hours ... but rightnow if 1 min passed after restock u will find nothing ......
Most of the popular cards are being restocked on a daily basis - there's just a very big demand and those cards go out of stock shortly after restocking, that's why it's hard to catch them in stock!
Evil Princess likes to help 😈
You dont have vpn or proxy right
Yes, I don't have the VPN or proxy
Send a ticket #open-a-ticket
hello i have a question how do i connect my epic games accoutn to buff cause when i play fortnite on pc it lags so i want to play on switch how do i connect my epic games accont
You can only use buff on windows and mobile
Send a ticket #open-a-ticket
done
anyone having trouble using a reward from the inventory?
i try to use the 5% discount from my inventory, and its just stuck on processing
Hm, try restarting overwolf - it should work now, I activated a boost today
Why is the account not working?
Probably inactivity
I told you, check #1135607188430262293
try geforce now
might work idk
No
ohg
It doesn't work with buff
:(
damn
cus i cant get any fps without geforce now on pc
nintendo gamers rise up
where is the claim section for buff. I play a game which partnered with BUFF for a pet on a game. I cant find the claim section
I just payed for the subscription but it isnt showing, does it take a day?
We don’t handle that, contact their devs
Restart overwolf and check again
Mobile or pc?
Wait 24 hours and if it does not activate by then, send a ticket #open-a-ticket
okay
GG @rapid roost, you just advanced to level 1!
i won the giveaway and contacted the person to get my reward but haven't heard anything back yet, how long will it take?
how do i cancel premium
Did you DM Bonj? I’m guessing you won in #giveaways
Your subscription can be canceled in the BUFF app.
On the top of the BUFF app window, there is a button that says “Premium Page”. Click on that, and you will see an option to cancel your subscription by clicking on "Unsubscribe", check the image below to see how the butons look like.
Your subscription will still stay active for 30 days after your last charge even after you’ve canceled it. You just won't be charged again unless you subscribe to premium again in the future.
I did dm bonj but i haven't gotten a reply yet, I first messaged them 9 hours ago
GG @near cobalt, you just advanced to level 2!
Wait until he answers you
You’ll get your code dw
ok thanks for the help
is there a way to get notifications or something when the stocks are replaced?
no
thats why it sucks ik the time when it restocks but its like 1 or 2 giftcards gets sold in seconds. join stryda u can get giftcards anytime
Soooo buff will track the League lobby, but not the actual games. :/
Write your problem here better, and wait for a staff to help you 
minecraft doesnt work
send ss of that
ok so does it have to be 1.18 or latest version
It's checked, so not sure why it isn't working
Do we know which one is the client (lobby), and which one is the actual game?
'Cause I got two
could somebody help me with something thats probably super easy that i cant figure out
which gamemode are you playing
yes
Aram / Norms / Ranked
all of them not working?
As far as I can tell, aram and norms aren't
haven't tried ranked yet
it's super hit or miss
I played 10 games, and maybe only 2 tracked properly?
do you have app that overlays your game?
ok so im playing this roblox game and it said if i download buff and type in my username in the "claim section" then i get something and my friend did it and it worked but i cant figure out how
uh idk what you mean
yeah me either
is it buff related
No, I don't think so. Nothing beyond Overwolf/Buff.
as far i know theres nothing related with roblox and buff and you have to put an username
you can contact the roblox game creatros
try reinstalling overwolf and buff
Will try it for sure. Thank you
so like, I can't even make an account/log in
buff wont detect any r6 matches?
any error?
r6s is down in buff
nope, It just literally doesn't let me make and account or even log into one, I deleted it multiple times and even reset my computer once, nothing ever got fixed tho
try another network, restart overwolf and try again
Did that too, literally nothing worked for some unknown reason
did you try mobile data?
try with mobile data
ima watch everything crash but here I go rq
ok so like
when I used my mobile data it worked
Frontier is NOT the way to go 💀
if you're from iran or around there that might be why, also some bangladeshi IP addresses have been blacklisted
is rainbow six siege down for buff because it shows a green dot on game status but it doesn't track any games?
R6 is down on BUFF
ok thank you
How to fix this problem? I am not using any kind of VPN/Proxy or something like that. Also my DNS is 8.8.8.8(Google).
Send a ticket #open-a-ticket
hello.. i dont know how this is possible but everytime i want to buy a valorant card for 1200 buff credit its not in the shop. i stayed awake for whole night i was still reloading the buff thing for 2 hours and it was still saying that -the last pursache 23h ago- and i was still reloading it right and somehiw after i did it , there was written that they just bought it i did this for 2 weeks didnt get the valorant card in the shop
Most of the popular cards are being restocked on a daily basis - there's just a very big demand and those cards go out of stock shortly after restocking, that's why it's hard to catch them in stock!
If you're afk, you won't earn XP anyways
And ig that, if you lose your connection, it won't register either, but I'm not sure
hay. Is the Dying Light 2 Stay Human Raffle bugged or did you not select a winner yet? o:
When was it?
Send a ticket #open-a-ticket
ok
yeah i know but its really not possible to do it this is the last day im trying it and if it doesnt work then imma just delete it
i spent so much time with buff and now i cant even buy it
gg

Hi, i wanted to get buff again after I uninstalled it a few months before and when I wanted to sign in I was told my account was frozen
thank you
Hello i wanted to sign up in Buff and i want to do it with Discord so i did but when i clicked in the end on "Go to the app" nothing happens so i cant sign up and i dont know why nothing happens
Which browser do you use
normally Opera GX but it automaticly leads me to fire fox
ofc... every single time 😂
Premium only cards are more easy to buy
And premium users can buy? "Save a baby sea turtle"?
Premium cards are also out of stock.
yea but still you have higher chance to get them
It's nonsense 
I bought all of the cards because they are easier to get 👍
I can't use "amazon.com" cards
I bought steam cards right now and i didn't get them.
👀
I did the verification in time but i didn't get the second e mail
Did you put the verification code on the app?
old acc frozen, what to do ?
And you didn’t get any other email or any error?
i think so
GG @shrewd willow, you just advanced to level 1!
Wdym?
So you did get an email or an error?
@frail copper English only
thanks, will i get email for unfreeze?
Don’t think so, try to log in every now and then
Hello, My buff account does not open now whenever i sign in with my google account, Says 'Suspicious Activity, VPN/Proxy' and i have sent a ticket to Buff and it has been over a week and still my account has not yet opened up
What to do?
Did you receive an answer on the ticket?
When did you send it?
Yes i did
29th Oct
And when did you receive the answer?
That day, It said to send an form and will unlock in 7 days,
Nothing happened yet
still locked
forzen i mean
Neither have i used a vpn ever
It’s 7 business days and we’re on the weekend
Wait patiently
This is the 4th time it has happened for no reason miss
Oh it did not say that in the mail
We don’t handle administrative stuff here, sorry
There must be something triggering it tho
So you can tell them on the ticket that this is the fourth time
Just answering to that email
Hello ı have saved my buff points and ı want to buy valorant points but ı do not know when the stocks will be renewed ı have been waiting for it to be renewed for about 1 month what can ı do about it?
I purchased the premium Elite and paid via PayPal, but the subscription was not activated. I tried to contact support, but there was no response
When did you send the ticket?
4 days ago
The average response time is 3-5 business days
It’s the weekend so wait until next week
I want to know that .I will pay the premium again via credit card. If I pay this time, will I lose the subscription price that I paid with PayPal?
might need to check apex's status
GG @graceful bolt, you just advanced to level 1!
im not earning anything rn
I couldn't get the necessary information. When will the Valorant Points stocks be replenished?
The status updates automatically, check that overlay is enabled
where do i check that
yo hi can i complete lol challenges with aram or not ?
Yes
ok thank you
where do i check if the overlay is enabled
You need to enable Overwolf's overlay for games that you play so that BUFF can start working with them
To check your overlay you gotta find Overwolf (little white wolf icon) in the bottom right of your taskbar and then right click Overwolf -> Settings -> Overlay & Hotkeys
If you're confused please check this: https://support.overwolf.com/en/support/solutions/articles/9000184345-how-to-get-started#overlay
i already have that on
Try this then
1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.
im wondering if the 24h premium elite boost will allow u have access to premium only items and buy stuff in premium price in shop
ping me if any reply, tysm!
that worked thanks
nah, im from the U.S no idea why it's acting up this way tho
GG @charred crane, you just advanced to level 1!
weird, just #open-a-ticket ig
it's my internet, I used literally anything else and it worked.
i didn't got an error
If you activate premium elite, you can also buy the card at a premium price 
even the free boost?
you can get Premium boost
i see
I just downloaded buff and when I make a login and try to log in it says im not verified but I am not receiving an email from buff.
Check Spam folder
Yeah uninstalled and reinstalled Buff and Overwolf and it still won't register the League games
2 in 10 games get tracked
try again later
What mode?
I’ve been playing lol and it works fine
okay thx
karabasan907 has been warned.
GG @orchid basin, you just advanced to level 1!
@orchid basin Stop begging for VP, just check those channels to know how to get them - you've already been warned
karabasan907 has been warned.
Aram.
It tracks the champ select lobby
But not the actual games
It's happened with norms for me too.
I got nothing else running in regards to overlays, so idk what is happening.
-> If you have seen the pop-up window at the beginning of the game, during champ selection, but you haven't received your points at the end: that might be caused because you left the lobby post-game too quickly - stay on that lobby (checking your advanced details, for example) until you see that you've received your points and XP
-> "I've stayed on the lobby, but I never received my points" - Just to be sure, go to your profile -> transactions, and check if your points are there. — If they're not, check these steps: close Overwolf on your task manager, close the game, open only Overwolf (not BUFF), open the game again, and check if BUFF opens automatically. If it does not open, check step 3.
1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.
Follow all those steps
okay, I'll try it. thanks
buff opens automatically once I relaunch Overwolf -- I assume this is normal
launch game opened once I got into game
Gonna try not leaving the lobby at the end until i get stuff
It worked! Okay, I'm just leaving the lobby far too quickly. Thank you for helping me troubleshoot @marsh lantern 
do we cant buy robux on buff now?
hello for buff pass all games gives same exp ?
my reward of valorant game dosnt function
You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too.
Roblox is only US (Marketplace) but you can join Raffle
1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.
They're time-based, so yes, probably
thanks ❤️

GG @zenith turret, you just advanced to level 3!
i cant collect the points
Give more details
here
Restart overwolf on your system tray, open buff, play another match of the same game, click on "claim" again, and check if that works
ty
how do i sign in using discord to buff?
In the log in page, click on "log in with Discord"
Hi, I bought 10 buff boxes but 15 minutes have passed and they still do not appear, I have tried restarting the application but nothing, should I send a ticket?
Wdym?
No boxes for you
Jk

it brought me to a new window
thanks Ali 
i authorized every thing but it dont sign me in?
Give more details, pls
i click sign in it opens a new window on google then i click authorize than opens new tab it shows thisSUCCESSFUL
AUTHORIZATION
Click the button below to complete the authorisation process
GG @rigid wraith, you just advanced to level 1!
under that it shows a link to open buff i click it but it does not sign in do i need to something on discord
Question, any ETA on r6 fix
Hi im just wondering is it just me or everything is out of stock everyday everytime :/
i have 1k800 buffs and i cannot spend it on anything
hey i play valorant with buff and i wanted to ask if the weekly challenges are working in dethmatch or not?
Restart overwolf on your task manager and try again
No, sorry
its still not working for me
GG @normal vale, you just advanced to level 1!
Nop
You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too.
@marsh lantern
sorry
What gamemode are you playing?
is there a reason why r6 match tracking isn't working?
R6 is down on BUFF
1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.
Try the same steps I told you above, it's the only known solution
You can also send a ticket with your logs and explaining the issue with details #open-a-ticket
Remember to upload your logs on the cloud (drive, mega, dropbox, etc.) and paste the sharing link on the ticket!
Hey it's been about three weeks since buff support emailed me back about my problem, they said they will check it but nothings changed and I still can't log in
is it unable to be fixed or something
Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.
Then, go to https://support.buff.game/hc/en-us/requests/xxxx (remember to change the "xxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.
There, you can see if it's open or solved
Anyone know the daily buff coin limit ?
Thank u
GG @safe island, you just advanced to level 2!
Why did my account get frozen outta nowhere
What error does it show?
Frozen Account Not Allowed Exception
if i bought 1 roblox card and now i cant use it anymore cuz of roblox currency changes and i still have it what can i do i just wasted 1800 points for something i cant use anymore
There are no refunds, sorry
ok
is there anyway for buff to still be on but to get rid of that pop up each time i boot a game/complete a game
On settings if you're premium
oh its only premium
https://www.claim-pet.com/anime-energy i followed all instruction but i do not have the pet
Contact their devs, we don't handle that
thanks
It says opened but it’s been like that for three weeks
If it's open, you must wait for an answer
You can try answering again to the ticket
Ok thanks
anyone know if fortnite is back up?
status is now showing "unstable" intead of "offline" it used to work fine with "unstable" but I can't check myself rn
why tf buff gets same glitches every month??
How to play clash of clans and earn buff points in buff mobile
When I was on pc, clash of clans was there
How do I change my email?
You can request in #open-a-ticket but no promises
k, thanks :)
its been abouta month and i have no response from the team
verton._. has been warned.
What are the emails from the #redemption channel used for?
riot card always unavailable.. "last purchase : just now"
how can I fix Frozen Account
yes
give the points
means that other users got them before than you
Like, giving the points to the account that the email is linked to?
indeed
Ok
is support never active on here
wym
how long does it take to unfrozen my account?
sorry 🥲
where is claim section
i submitted a ticket almost a month ago with no update or response
see this
nu uh im fast af boiiiiiiii 😤
Fr tho
i waited and refresh it 1 second before its gone
is CS2 supported yet?
Doesn't seem so
Why am I not receiving monthly loot boxes from the yearly premium? I got the first one but no more after.
How many boxes are you missing?
idk i got my first one in sept
And you didn't receive anything on October?
Send a ticket and explain the issue with details #open-a-ticket
okay thanks
why are all of the steam game keys just gone from the buff store its not even showing up as out of stock anymore
In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.
how much time should i wait for the code email after confirming my purchase in the app ?
approximately
Do you mean confirmation code, or the actual code you've bought?
Both should be instant tho
when i bought amazon gift card they sent me a message i took the code from it and put it in the app
GG @delicate vine, you just advanced to level 1!
im still waiting
Check your inventory
nothing
Were the points deducted?
no
Try to buy it again if you can
Verification code or the actual code?
yes
?
Send ss of the item you're trying to buy
Also, restart overwolf on your task manager
what is ss ?
Screenshot
amazon gift card 5 dollars
Send the ss if you can, please
even tho i just restared the pc ?
If you did that, no then
in the email they said
After verifying, we'll send you another mail with further instructions on how to redeem your Item.
In case it wasn't you, please change your password and contact Support.
And did you paste the verification code on the app?
yes
thats how i could buy it 3 times
you cant buy again instantly if u dont put the code first
Hm, seems like you tried to bought too many too quick maybe (?
You put the verification code and click again on buy
When there's a 5 minutes cooldown after purcharsing the code
Next time, wait until it gives you the actual Amazon code
I won the 800 robux raffle 2 days ago and still havent gotten my robux in the mail.
Send a ticket #open-a-ticket
i want to purchase valorant points but it gets out of stock instantly in my country
what shall i do
pls help
ohk
when it restocks do i have to refresh my store or it will be restocked automatically
You have to refresh it manually - you can change tabs or filters to do it
gj ali
I can't log in, it says your account has been frozen, I've never logged in yet.
ok
Hi there, please I try signing in with my Discord and it shows this error , any solutions ?
how much time does it take to fix it ?
It says on the form
Ah I didn't see, ty
Did you checked thw inventory ? Because as I remeber we do not send mail for raffles only give item in inventory
Hi, I've just spent 2.5k points to use the 500 tickets on the $100 steam raffle, But it doesn't show that I'm participating (It even keeps letting me buy more) Is this normal and it takes time to update (I've already restarted the app and overwolf) or it didn't registered my tickets?
did you click on choose the quantity and then use
since you probably bought but not use
Oh, indeed, I didn't noticed that lol, sorry XD
Hello, can I buy with these points, valorant VP?
Hello. Im from South Africa. How can i deposit money from my bank but not withdraw it ?????
How can I buy?
Does yalls Buff app keep crashing your desktop?
try to run buff as an admin
What does that do
The Buff app freezes my desktop randomly, usually when I leave my game and go somewhere else
.
you probably dont ha enough ram
GG @lost grail, you just advanced to level 13!
I've 16gb of ddr5 ram, I'm sure it does have enough
they are currently out of stock
The other desktop I had did only have 8gb and was also experiencing freezes
idk then try to reinstall
i knowbut
Already did that
I even reinstalled windows during the process
see
How do I make sure their support team checks the ticket I had with Overwolf
I'm lost, what're you trying to do?
i want to buy VP
Is VP like Buffs currency?
GG @worldly fulcrum, you just advanced to level 1!
valorant points
I've tried it myself beford
where
GG @charred crane, you just advanced to level 1!
riot card
Where?
valorant gift card
If u wish to buy valorant gift cards
Then go to any retailers that sells them
Amazon has some
OR
You can buy them in-game
this is the valorant gift card dummy
I have understood
I will purchase valorant gift cards through Amazon
What abt it
Does this help me?
ok
yep
it's not just a Valorant card
How many coins are enough for me to buy a Valorant card?
no it's a card that can be redeemed in Valorant or LoL
is this enough
Ah alr
900 premium price / 1200 regular (normall)
when does the riot 5$ giftcards restock?
Any of yall experiencing this?
As far as I know, they typically restock around 6-7PM NYC time
At least thats what I experienced for the $10 one
The $5 might restock on evenings
please write only questions
Then how do you answer the questions?
if you have a question please write it again
Why does my BUFF app make my desktop(s) freeze?
GG @worldly fulcrum, you just advanced to level 2!
I already met with Overwolf support on this matter and came to the conclusion the app or perhaps something related to windows was causing it
Is this how I have a problem in the store? When I try to buy anything available, I do not find the purchase button or any sign
You dont have enough points
can you send a video, it would help me
OK thanks
It happens randomly, but it happens when I have the app running and then I sometimes exit out of the game and try to go for another app just for it to freeze.
you don't have enough coins so you can't buy it
thanks for your help
If you could send a video it would be best
Most of the time when I play a game the app doesn't record the data and says that no match has been played, when in fact the match has been played, how do I resolve this?
Just to make sure, do you have the app running before you queue up with a game?
yes
Hmm yeah 🤷🏻♂️idk about that.
Do u wait for the overlay to finish loading before queueing?
yes
I don't know what to do, let's say I'm very sorry because I was using the app a lot
is there a point in buying premium if u cant do anything with ur points?
You can buy premium only items, and every item with a reduction of its price
So you can do things with them
its all thats been available lately been icons n such
GG @dim temple, you just advanced to level 1!
it used to have alot more stuff a year or so ago
Now you can only see items redeemable in your region and global
How much cards you get riot for 1 day eu?
hi do we have exp boost for buff pass ? i mean the boosts in our inventory that we should active them and they have time duration ?
?
I think they restock once per day (global), but that might change
Afaik the only XP boost you can have is 20% more if you have the pass bought
There are no boost for XP on the pass
I am tried to check every day but it like 1min and no cards
There's a lot of demand, check those 2 channels above
Is there a way to get notified when restock happens?
thanks
Also how many valorant points do u get from it?
Wdym?
+/- 475
Ty
Clash of clans weekly isnt tracking gained trophies for legend rank or above
Send a ticket explaining the issue #open-a-ticket
So many tickets 😂
Does anyone know how to fix this ive reset my password and it still wont log in
thx
hi im having a fraud error while playing apex. how can i fix this im using steam also
I dont know i have the same problem:(
ah thank you!
Why my account locked?
What error does it show?
when i play cod i dont earn exp or the challenges. have tried on steam and battle net both dont work other games do please fix this issue
WZ2?
Hello, I'm trying to login to my buff account, but when i go to log in it says errror access denied: multiple accounts detected. please advise!
Do you do restocks for the bot redeemable buff points
?
Is supprot fast?
send a ticket #open-a-ticket
if you mean the #game-bot-beta , they are unlimited
uh which
buff support?
discord buff support is pretty fast yes
Yes, that one, but when I do the $item-info command on the 200 buffs item, it says there are 0 in stock after I purchased the last one

will ask to make it unlimited
or at least to restock lol
So you're sure that it's supposed to be unlimited?
well not sure since i dont have any official info, but i think it should be
Buff is tracking fortnite but not valorant for me
1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.
I've had it on the whole time
Try every step there
Also, what gamemode are you playing?
escalation
which types of duels are supported for the win matches thing (in minecraft)
oh ok
I keep getting this error any ideas
R6 is down on buff
ok cool ty
hello, the dying light 2 gona have a reasult bc it's ended at nov 1 but still no reasult and if not i can get back my applied tickect's ? bc i applied a lot .
Send a ticket so they can take a look at it #open-a-ticket
geemmm
Shadow Warrior is in time based supported game list but Buff don't give EXP for it. Full clean reinstall of Buff and Overwolf does not help. I'm sure that earlier (couple of month ago) it worked, because I saw how EXP was given after every game session.
How do I get my elite role in this server
please make the riot card useable for AP Server (asia pasific)
Its impossible to buy riot card
yea feel like a scam
my second time waiting for this card and just gone in a miliseconds
I've been waiting for the right moment for 1 hour and it's gone again
do you play with mouse and keyboard
need help with verification email. Is says it's not verified but I didn't get an email and I put in the right email
never mind
it was in spam lol

i need help with an sign up issue. can anyone help
HI\
Does it show you any errors?
yes
Hi, say your problem
a frozen error thing
is the staff even gonna help?
good luck
thanks
I didn't arrive on time, thanks panda 
Wdym?
Overwolf support said they transferred my ticket to BUFF
so does that mean BUFF will email me
or do I have to contact them abt it
soo question, how do we make sure that buff is tracking our games that we play? Is there like a tracker or do I have to download overwolf?
Just make sure its running in the background and the overlay is loaded before queuing to a game
When you start a game with Buff started, does an overlay appear?
ye it did
So it usually works
so there isn't a verification thing to connect accounts? just does it automatically for your accounts on your pc?
Yes, always
u have to sign in or make a buff account
GG @worldly fulcrum, you just advanced to level 3!
Once u got that set up, then ur good to go
You do not have to connect accounts with any game
ah k thanks 🙂
GG @shrewd tinsel, you just advanced to level 1!
this mod not in game
send a ticket #open-a-ticket with your logs
report it to the devs #open-a-ticket
is there a discord or a place for affiliates?
Is the referral/affiliates thing only available in the US ? (I just read that on the app but i wanna make sure)
No, its The US makes the Most money per referral
OH You are talking about that referral
Yes
appoligies, i thought you meant the content creator referral
for that one yes, i think its US only
We had opened a channel here once but nobody used it so it was shut down kek
lmao
so what counts specifically as a "referral" for the affiliate program
do you know?
GG @shut yew, you just advanced to level 1!
Your roles on this server do not allow you to use the AI commands.
Reach out to the server owner to know how to get an ai-authorized role or Unlock unlimited uses of this AI-based feature with a personal plan.
?
oh
u don't need to keep replying to the same message
it gets annoying fast
sorry
can you not use unnecessary replies? I'm literally right here
k
I don't understand your question. The referral system is where you invite friends and they create an account with your link to get you bonus coins
Im talking about the affiliate program referal, for content creators
the affiliate programme is where you are given promotional materials/banners and you get paid per number of new users you get to sign up
the word referral is used and can be used to refer to both things so i'm explaining both
I don't know why this problem keeps reoccuring but my games stop tracking
One day it tracks, one day it doesn't
I also played valorant and overwatch and it still didnt track
i got open and end game screens disabled in buff but they still appear
1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.
Try restarting overwolf on your task manager. If they still appear, send a ticket explaining the issue with details #open-a-ticket
I cant claim my reward in the app on my phone
What reward?
how can i fix this?
Try restarting/reinstalling the app
Send a ticket #open-a-ticket
Didnt help
Send a ticket #open-a-ticket
how can i unfreez my acc