#support-en
1 messages · Page 285 of 1
I just made a game and 0 exp again.
Edit : 5 games later, still no exp
@magic inlet
Edit 2 : 1 xp in about twenty games
🎉
yo im close to 1100 buffs
i wanna get val 5 dollar gift card
but it always says
last purchased 4 hr ago something
is there a proper time when it opens
??
nvm just seen the channels
You need to search time by yourself. It is constant every day. If it was at 3 o'clock it will be at 3 o'clock tomorrow, etc.
oh
How can i change the settings so that the cards on the top left dont show up? as its ruining my screen and i cant move my camera after.
it does not allow me to X them
send ss of that
settings on buff
if you are premium
oh
do ctrl+tab
try playing in borderless and try to close them
i cant close them if i cant even close buff
now i cant move my screen once i joined roblox
nor can i interact
about borderless
i always use borderloess
The "start grinding" listings on the mobile app aren't working for me. I just get this error when I try to go to one
GG @ashen plume, you just advanced to level 1!
nvm it finally worked
i finished my weekly challenge on valorant with 10 assists and win 10 rounds in game but buff app wont actually complete the challenge, is it a bug or is there something else to it?
Because people are really hungry for them and there is little supply
I didn't got riot points, instantly went for overcooked 2 steamcard
Got it, redeemed it on steam, then checked buff again, all steamcards sold out
ı will delete this program waste of time
Nope there is that little pop up thingo but that stays the entire time and just says launch game screen up the top as if im still in lobby
and it only shows up sometimes
Probably the task finished or they aren't available for your region
Do you see the pop up at the start and end of the match?
Send ss of that
GG @chilly nest, you just advanced to level 1!
1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.
You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too.
ok? this is like what i always do but ill try again
its working lol thanks
Yw
So i was using buff mobile and i completed one of the missions where u download a different app and do something. I did it, but it seems to have only given me xp instead of buff points. Is that right, or is something wrong?
do we get any type of role or something for completing the KFC challenge?
xp not working for anyone else? I checked the reward track after playing a game of ranked valo and I got nothing, but I did get buffs for the game so ik it was tracking
SO will we ever get any gift card that works in india ?
whats the best game to get buffs? I have premium elite and i want to get the most out of it
it depends on what game u play and how u play it
so i suggest u to play a game which u like and u are good at
this a bug?
Im actually plaing Dead by Daylight, but its not supported
it just gets replaced by minecraft tbh
may i ask what game you play??? i play almost every game so im not so sure... or what game u recommend? @shadow wolf
GG @charred crane, you just advanced to level 1!
i play valorant and apex
what gamemode
i play comp the most
what rank r u
is the premium elite worth it bc i have like the 24 hour premium elite thing, and im gonna grind all day once i turn it on
well u got a lot of coins from it
how much
cuz isnt it a +500%
like how much is that
if i get 1 buff does it turn into 500?
if i play like 2-3 hours, i get like 50-60
is that alot
depends on gameplay
whats a gamer boost
and now i think some val boost is going on
send ss
if u post any gameplay, ur visibility among players will increase
ahh okay thxx
can anyone help me
the overwatch thing is opening in between my game
and it is blocking almost half my screen
unless i close it completely, i cannot play the game
and because i have to close it, I cant earn buff points
please DM me if you have a solution for this
CTRL + TAB and click X
it still opens after sometime
Try going to your desktop -> Alt + tab and open buff -> Check if you can close it that way
For some reason every time I open the buff app on my desktop it gets stuck on the loading screen
so...
i just won a 10$ steam gift card
but im in asia pasific
and the gift card doesnt work there
what should i do ?
Donate it to charity
hey buff installer got detected by avast antivirus
idk what to do 😦
anyone here for help?
Deactivate avast 🙂
bruh -_-
i don't want to risk my laptop
Risk for money ¯_( ͡° ͜ʖ ͡°)_/¯
my laptop and it's data is more costly than those skins 🥲
I can't claim it
try playing another match of the same game and try again
bruh i can't use it anyways as i am on insider build of windows 
GG @charred crane, you just advanced to level 1!
I need help.Its normal 5 euros valorant points are alaways out of stock?
any work around for this?
is it possible to reedem it even if its not for asia pasific ?
I don't think so but you should definitely give it a shot
i try already
i can't
but can i somehow make it work ?
i wanna buy raft
how
I don't know
GG @modest ingot, you just advanced to level 1!
I ran out of ideas
and they probly dont have my ewallet too
where you live ?
yep high demand 🙂
do csgo skin appear on the marketplace?
in one of the screenshots on the website, i can see some
Oh, skins for games? I didn't see them in the market
why does buff dont track my Valorant games?
Toggle on in Overwolf?
ahhh ok
Reinstall Overwolf
1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.
hi
if you don't have any questions, please move to the next room #off-topic-english
if you don't have any questions, please move to the next room #off-topic-english
GG @dim spade, you just advanced to level 3!
You can't change email
click on login and click forgot password
Ty @magic inlet
Stop pinging. I'm watching you.
👍
how do i get the triple point welcome 90 points ?
why cant i see the challenges of the mobile games like clash royale on the buff app?
under maintenance
did you see a promo code or smth?
same to me i didnt
what does premium elite do
Hey, I had a question ab completing like tasks and stuff on mobile
In the instructions, like all ones that involve apps tell u to hit “allow” whenever the app asks u to let buff track it, but every app I’ve tried I’ve never had that option…
Why there's no steam cards in shop?
In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.
I’m on mobile, and under the “start grinding” section it always says to hit “allow” in the app when prompted, but it never shows up for me…
Like I’ve tried to do a few deals and they don’t work, but idk how to make the thing show up so that I can allow buff to track my progress
Can anyone help w this issue…?
Bruh
did you send a ticket ?
Hey, could u help answer my question?
if you have not send a ticket your account will be permanently frozen
…?
Ye already.
3-5 business days + 7 days to complete the form
I was inactive and i just come back
why do i keep gettiong fraud error evbery time i get into a game
which game
1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.
Can anyone help?
Bruh
is sold out wait for more restock
oh okay
Hey, could I ask u a question ab an issue I’m having?
Bro I swear my messages must not be showing up cuz everyone else gets help but me 💀
I'm sorry, but I can't help you with this answer, wait until the staff return
when you see a yellow user in support, it's Helper
no eta 1-3 hours
Ok, ty!
GG @little comet, you just advanced to level 4!
codes are for newbies only for now
if you didn't get the code, you can't redeem it
oh
GG @crystal ferry, you just advanced to level 1!
i didnt get one 😦
Anyone who is able to help?
i have a bug that i cant click away the valorant more buffs point annoucement bc of deadlock
Wait until the X appears and try to click then
i click it away and a second later it reappers
The exact same pop-up?
yes
Try restarting overwolf on your task manager
Go to this page (https://support.buff.game/hc/en-us) and create an account with the same email you're using on buff.
Then, go to https://support.buff.game/hc/en-us/requests/xxxx (remember to change the "xxxx" for your ticket id number, that you can find on the email) and check the status of your ticket.
There, you can see if it's open or solved
it says awaiting reply but i alr replied
GG @wise flower, you just advanced to level 2!
When was the last reply?
i mean i just sent another, but the last one was june 16
Is there anyone online that could try and help w my problem?
It’s a problem on mobile w the “start grinding” section
What is it?
If it's open now, wait for their answer
Well like all the instructions for using apps tel you to hit “allow” in the app to let buff start tracking your progress
Except the problem is, I never get a prompt to do so
When you accept the task, does it appear as "ongoing" or "completed" maybe?
Well it doesn’t rly appear at all tbh, like it just shows up and even after I hit start it stays there the next time I open the app
Cuz like
There’s two different places that I can do tasks
The “start grinding” which has a lot more options
Or another area that says “embark on an adventure”
W the embark on an adventure one, I’m able to check the status of tasks and stuff
But with the start grinding, I don’t rly get much confirmation
So I was wondering if maybe there was a setting or something I needed to do to allow it to track me when I’m downloading apps and getting progress in them and stuff
It does not seem so, are you completing all the steps required to get your points?
Yeah, I followed all the instructions on one of them, except for the one that asked me to hit allow
And I didn’t get any buffs
And I’m guessing it’s cuz buff was unable to track that I actually did it… but idk how to let it track 😂
This is the instruction it gives me that I can’t complete, cuz it never shows up…
Does that appear in every task?
Every task that involves installing an app, which is almost every task in the “Start Grinding” category
Guys, who is in charge of the support? I'm tired of this, been waiting days for the cancel of my subscription and you can't help me, please @here help me!!!
Have you sent a ticket about it? Or tried cancelling it on the app?
Hm, iOS or android?
iOS
I have no access to the account, I have sent maaaanyyyy tickets about it
With one ticket should be enough, when did you send the last one?
Try reinstalling the app
Ok
Make sure it has all perms on settings
Because I'm desperate
When did you send the last one?
But when did you send the last ticket?
oh, when? like 5 minutes ago
Wait 3-5 business days, they'll help you out there
We don't handle administrative stuff here, sorry
cmon, i already did it like a week and a half ago
GG @viral briar, you just advanced to level 1!
And did you receive an answer on that ticket? Sending multiple tickets will delay the answer
what is the level one healing challange for league?
i did receive an answer for it asking for last 4 digits on my credit card and I responded and I still got no response
When did you respond to that ticket?
Healing your teammates
6th of July
thankyou but it says something else that gets cut off and I cant read it.
Wait an answer on that ticket then, it can take a few days
I believe it's "heal X HP to your teammates this week" or smth like that
ok thankyou
when does riot games codes restock
Hello! So i do my weekly challenges in lol and play matches, but i didnt get the points for the weekly challenges why is that?
Can someone explain this absolute crap?
Did you claim them?
Fortnite is unstable and that can cause problems tracking #game-status
so i had a buff account with some points in it but i didnt use buff for a while , now im tryna get in the account again but its telling me its frozen ? help ?
ok, it's not the first time either, I've completed it many times and it's always the same
Send a ticket #open-a-ticket
yeah im working on challenge 3, i only need like 8k damage, but i played 2match in a row, but it didnt go higher
I need an account to do that , and my account is frozen
You don't need an account to send a ticket, follow the link on that channel
Try this: close overwolf on your task manager (ctrl + shift + esc), close the game, open only overwolf again, open the game, see if buff opens automatically (you must see a pop-up window). If it does, try playing another match
okay thank you
Buff and Destiny 2 dont get along very well
GG @jaunty light, you just advanced to level 1!
Do you have any error?
It wont allow me to hit the x on it and if I go into steam menu it minimizes repeatedly
Is there some kinda hotkey to make it close?
Okay so I open up overwolf on desktop and can close it that way
Hey I bought a $0.99 lootbox and it didnt give me it
i had this problem and found out a couple days later my bank returned it. check to see if it came out of your bank or check back after a little bit. you can email then if it doesnt show up after 24 hrs
GG @dawn wolf, you just advanced to level 1!
whats the gamer boost?
what happened to all the razer gaming peripherals like the gaming mice
prob bought
true idk i say just wait tbh
GG @plain mango, you just advanced to level 2!
boost in the gamers tab
are you from usa?
do you see the pop up at the start and end of the match?
in the pop up at the end you see +points?
what do you see in the pop up a the end
GG @charred crane, you just advanced to level 1!
check #964252567699857448
yes
god dam these apples are good#2889 has been warned.
then they are out of stock
we are in the support channel, so if its a buff question go ahead
yes every match gives points
but shouldnt it be like out of stock like the other giftcards?
In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.
the razer mice that i used to see arent there anymore
i have a question, do i have to have the app open while i play valorant to earn buff points?
in the background yes
it shouldnt
how about the missing $25+ giftcards
GG @tardy wasp, you just advanced to level 1!
but if it does you can disable few stuff
alr
is it same story?
out of stock
yes
In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.
Hey the does market refresh in real time or do I need to refresh
refresh
oho k
why are all the good gift cards out of stock all the time :(
high demand
so the buff program is currently bugged?
wym
says issue with api
so they need to fix the api?
is there an eta on when its fixed?
so rn i can only buy $5 giftcards?
well if they are in stock yea
and is it instant?
if they are in stock yea
the global one seems to be there all the time
does the $5 amazon global card work in canada? it says .com tho
there is not stock of riot rn
amazon global works in the global page. Amazon.com
is there a difference between riot points global and riot points us?
GG @wary aurora, you just advanced to level 4!
global works in almost all countries and us only in us
does the global one allow you to use it anywhere?
global works in almost all countries
can you redeem rewards from here? https://shop.buff.game/collections/all
GG @tardy wasp, you just advanced to level 2!
with real money yea
with buff points nope
do win+p then pc screen only
I got this fraud error for closing out of a Battlegrounds game in Hearthstone because the hero choices were terrible. I'm definitely not a fraudster. I'm even at a 6k mmr floor so there's no way to "cheat" the system to get easier matches. Just didn't know you couldn't do that.
GG @ashen plume, you just advanced to level 2!
its just an error. Dont worry about it
Two of my buff challenges are stuck like this. When I hit claim, it just gives me a loading wheel and eventually just redisplays the claim button.
is RP available to redeem on the AP server for league of legends?
So, I downloaded buff from using loot.tv. (a website that said buff was an offer and that if i just went to it it would work and if i just registered & downloaded i'd get free points, kinda like freecash. a lot like freecash). but then i just straight up didnt get anything :D any reasoning?
try playing a match of the same game
and try again
ask to them or the task provider
works now, thanks!
just played an normal matchmaking and this came up
could it be because i played before that an warmup map
indonesia
I just downloaded buff but once i try signing up with discord or google or email it keeps on telling me my acc is frozen?
what do I do
as far as i know u have to write an ticket
why dont i get xp for playing rocket league legit did 6 matches and got no xp
Restart Overwolf
If you receive a "Fraud error!" message after you finish your match it most likely means that the match was too short for you to get coins. This only happens for matches that are only a few minutes long. Try to play your match a little longer and you should be able to get coins from it!
Send a ticket #open-a-ticket
all my games are 30+ minutes
1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.
i need help
write what do you need
i had a mission to win 13 games for 40 coins in rocket league
but when my opponent resigns resulting me to win the match, buff doesn't count that
1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.
follow steps
how will i get my 40 coins now?
I still don't know what you're talking about.
If someone forfeits, it won’t count probably
Restart overwolf and the game tho
doesn't work
Please, give more details about the issue
@charred crane
Starting June 2021 Riot decided to stop accepting global Riot Access (RA) cards on AP and BR servers.
That means if you play on any of the Asia Pacific and Brazilian servers, you won't be able to redeem RP cards on League of Legends and VALORANT.
Keep in mind that it was Riot's decision and there's nothing we can do about it at the moment.
Also, RA cards don't work on Garena servers too.
If you bought an RA card and you play on AP/BR (VALORANT) or Garena (League of Legends) servers, please be careful next time and read the item description as all the cards are non-refundable!
Hello i need help for some reason when i launch buff it just wont launch it shows he loading screen of buff then stops i check task manager notthing there. i tried launching through overwolf overlay it syas: This is a unverified version of bufff what does that mean?
already on
was the 10 dollar riot gift code removed
ello i need help for some reason when i launch buff it just wont launch it shows he loading screen of buff then stops i check task manager notthing there. i tried launching through overwolf overlay it syas: This is a unverified version of bufff what does that mean?
GG @rapid blaze, you just advanced to level 1!
Hello
ello how do i activate my account again?
Uninstall buff and install it again
I could answer your question if you have asked it instead of saying hello 😄
nvm it now loads idk how
ty anywyas tho
hello how do i activate my account again
#open-a-ticket send a ticket
what do i put in subject?
frozen
i sent it
emporionsgr#0 was softbanned.
nice
hi
hi
i need help
so how do i know when it will get restocked
i didnt undesrtand
what does xx stand for
x is any number
0-24
why is it so hard to understand, is it only me who knows math 😄
sry dude
when will it be on stock, i been observing for long time its impossible to get one
check #870329411986149536
We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)
how to redeem the stuff in #game-bot-beta
didn't recive a single xp
How to host a giveaway?
Hello. I need help. My account is frozen. I don't know how but ı can't reach my account.
#open-a-ticket send a ticket
I did.
Really?
How bad concept is that
I don't have to use that acc forever
It's not buff's bussiness
The account is mine
And so i can do whatever ı want
yeah it was a one time thing anyways
lots of users turned back to using BUFF after 3 months of inactivity, which is not normal at all 😄
hello i need help my buff app doesnt track my game like ive been playing for like 8h and its not tracking my game
You need to enable Overwolf's overlay for games that you play so that BUFF can start working with them
To check your overlay you gotta find Overwolf (little white wolf icon) in the bottom right of your taskbar and then right click Overwolf -> Settings -> Overlay & Hotkeys
If you're confused please check this: https://support.overwolf.com/en/support/solutions/articles/9000184345-how-to-get-started#overlay
play the long game
wdym
play long
so I have to play for a long time?
I don't think buff has challenges for roblox
Roblox is only XP
is steam cards ever gonna show up atleast?
no info
I grinded my b*tt off last couple of weeks to grab something from steam, Now its not here anymore
In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.
no xp. rip 1 hour gameplay
hello i have a problem who should i contact
need what this game
valo
1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.
what's your problem
Restart Overwolf
Why can't I buy Riot access code global?
It's sold out and High demand
Guys can we recieve a montly loot box with using a 24 hours pre. elite?
with the free premium prizes we get into the free pass works this thing of loot box?
GG @ember wing, you just advanced to level 1!
nobodys here for help?
If you wish to uninstall both BUFF and Overwolf, please check the following link and find and uninstall Overwolf: https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-10-4b55f974-2cc6-2d2b-d092-5905080eaf98 (uninstalling Overwolf automatically removes BUFF)
If you only wish to uninstall BUFF while keeping Overwolf on your computer, you can do so by locating Overwolf in the bottom right of your taskbar and double clicking it. A side bar will open - hover over it, locate BUFF, right click it and press "Uninstall".
Guys can we recieve a montly loot box with using a 24 hours pre. elite?
nope, only with the paid monthly/yearly sub
nooooo
nope, only with the paid monthly/yearly sub
ty for answering
wym
oh you mean pass premium prize
nope
only with the paid monthly/yearly sub
damn
If you wish to uninstall both BUFF and Overwolf, please check the following link and find and uninstall Overwolf: https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-10-4b55f974-2cc6-2d2b-d092-5905080eaf98 (uninstalling Overwolf automatically removes BUFF)
If you only wish to uninstall BUFF while keeping Overwolf on your computer, you can do so by locating Overwolf in the bottom right of your taskbar and double clicking it. A side bar will open - hover over it, locate BUFF, right click it and press "Uninstall".
i activated elite pass but i got no monthly box
Hey guys - any of you having trouble getting the verification code?
I would like to ask how this Premium event works and how to cancel Premium?
Buff didn't track any matches during this gaming session.
Happening since last 8-9hrs in valorant
What does "login" mean when signing up?
@noble acorn what does "login" mean when signing up
You use login when you are a registered user. It's same as "sign in*.
"Sign up" is for registering as a new user
what do i put there
Are you trying to login or register as new user?
yes
Which one
I think that "login" is supposed to be "username" lol
Also, delete the screen shot
But your user name there
illl try
Put*
it didnt work
Make it a unique username
didnt work
Any error?
i click create, it shows the Buff logo spinning, then it goes away and nothing happens
Check your email
its the correct email
thats what i did
You don't need to do "sign up with email"
There's a *sign up with Gmail" option
nothings showing up
Close the app from task manager then open again
Select "sign up" > "sign up with Google" and it will open a browser tab
Select your Gmail acc from there
GG @tranquil parrot, you just advanced to level 7!
didnt work
GG @sick monolith, you just advanced to level 1!
It doesn't open browser tab?
Why my weekly challenge on clash royale are not going up?
why when i play mobile games like clash royale on my phone the weekly challenges on my pc dont update (i have my buff acc on my phone and its connected to my clash royale user)?
Could be delayed
buff give me 25 dollars valorant gift card pls i will sent u guys free feet pic
Sometimes the mobile weeklies get bugged
For two weeks
I been playing clash royale for two weeks, none of my stats are registered
no it doesnt open the browser tab
@tranquil parrot
Switch your default browser to edge and try again
buff give me 25 dollars valorant gift card pls i will sent u guys free feet pic
Do you get dailies registered?
Yes that only thing get registered
what is the cooldown on verification code for phone? i don't get them?
it doesnt work
You get them in email when making a purchase
Tell me the steps you're doing
in addition, after i connected my brawl stars acc to the buff app i cant see the endless challenge of clash royale on the app
i'm trying to logon to buff on my phone - but i don't receieve the verification code
Weeklies are probably bugged then
It's in the games tab
calivi how i get the free loot box for beeing premium elite?
GG @balmy prairie, you just advanced to level 6!
i mean i am premium elite but cant find it anywhere
@tranquil parrot I uninstall it, reinstall it, i set edge as default, I open buff, click sign up, click google, nothing happens
Ask in the premium chat
oh but i dont have premium role
Try to set chrome or opera as default and try sign up again
oh thank you for that' i didnt know i can scroll it to the side
Try to login on PC and see if you're able to login then try again on mob
but it says i need to buy it, and i didnt buy any premium, i have a ton of 3 month premium elite from raffles
can i still request it
Make it easier for yourself and get the app on mobile and sign up there
alright
Yes, you can
ok ty for the info
i'm logged on to the PC, but it says the following on my phone ''
login fail verification code gets too frequently''
Try again in couple hours
@tranquil parrot there is only sign in options
There should be register option too
do i get loot box with the premium i got from when i created my account?
there is not register optio
GG @sick monolith, you just advanced to level 2!
is the screenshot needed for the role to be from the another app?
im using the new app not the buff market app
there is no register option
What other app
Hmm weird
Maybe try registering with email option again
I'm not sure what's the issue
You only get loot box on current premium elite
doesnt work
Wait
but it says that when im on subscription then i instantly get loot box
Are you currently on elite sub?
no but i have a thing to activate for 24hrs
Yh it's old
But same instructions apply
Click the profile icon on the new app and it should show your premium status in settings
For elite?
I suppose it might work
What country are you from
usa
hey, do we get free loot box if we are already premium?
Cool, go for it
I'm not 100% if the loot box applies to free elite sub
(Coz I think it's for paid only)
But give it a try
I think it applies when you get the premium after the announcement in #latest-news
So you'll get it when your premium refreshes
in the settings screenshot it cant show all, i mean:
in the settings that shows my email, it doesnt show my premium status, and in my profile that shows my premium status, it doesnt shows my email
Okay, do this
Close overwolf from task manager.
Open buff, click sign up, sign up with email and put your username, email, password and click create
After the app finished the spinny thing, check your email and see if any code was sent
If not then click sign in and , login with email and password
If you click the premium tab from main lobby, it also shows your premium status
You can take two screenshots
One for email, one for status
Full window ss
@tranquil parrot nothing's in my inbox
Try to sign in
@tranquil parrot nothing
Are you using a VPN?
yes
how do they know am playing
._.
that
Why are you using a vpn
ill try it off
hello how do they know am playing
Overwolf has game trackers and buff uses that to track game progress
I'm not sure about that
I never got it
@tranquil parrotwith vps off it doesnt work
As far as I know from before, it's still in beta and only on few mobile
Good luck there, I can't help you
already did that
Then
Wait
Hello.
i got a notification on my phone saying "get premium elite for a free loot box"
i used 1 day premium reward from pass and i cant get aloot box
for free*
Hmm, I think that only applies when you buy the premium elite.@high cobalt
You won't get loot box from that
Oh :(
now i used it for nothing
Well, you can use it to grind more buff coins for a day
And if you read #latest-news then you would understand it meant upgrade to elite as in "buy"
Our anti-fraud system has detected that based on your fingerprint you are the owner of multiple Buff accounts or that a VPN was detected, which is prohibited according to our TAC. To avoid this kind of situation in the future - please avoid multiple accounts creation and using VPNs.
This can't be true . I can't even handle this one account why would i have many accounts . It's a mistake by buff . I want my account back i earned so many points and after trying to redeem them they froze my account.
If you #open-a-ticket , just wait for their response
@tranquil parrot hey, i have a small issue with the loot box, i received a notification of buff mobile app about monthly loot box of premium but when i got in the app i needed to pay, how can i receive the loot box properly
I have a 3 month premium elite
From raffle tickets?
Yes
You will either get it next month when your premium refreshes (which is highly unlikely).
I think the loot boxes only apply to paying premium elite members
i have a print in the premium request on the server to confirm
oh ok, thank you very much
it was just strange to receive a notification about that
It's a promotion
Kinda misleading coz it's not specified what it applies to so people think it's generally anyone with premium elite but it's paying premium elite which it applies to, as far as ik
Tbh, they should have given a free loot box anyway to everyone
It's better for promotion
All hopes gone haha, but thank you for the info
yeah
So i've been premium elite since November, when do we get the monthly loot box?
When your premium refreshes
If we have yearly does that mean we don't get it til next year?
most of why they have frozen accounts is because they have been inactive for 1 month and more
my accounts been frozen?
idk is it like a region thingy or what but i can't find anything in shop other then the one that are for all regions
'
this is all i get
and i have 2.7k of buff points
and i never get a chance to redeem anything
pls someone help me
Now you can only see items redeemable in your region and global
Send a ticket #open-a-ticket
well i recently moved to canada
but i made this account when i'm in taiwan
so it is a region thing
I’m not sure if they can change your region, but try sending a ticket #open-a-ticket
aight ty <3
yeah btw how long does the devs normally take to reply
Did you just subscribed or were you already subscribed?
alr subed
3-5 business days
aight ty
do i just wait the full month
You’ll receive it on your next due payment afaik
Yep, but you receive your points monthly, so the same will be with lootbox
ok bet thanks
Welp
do games not work on buff if launch by xbox pc game pass games?
I think some work and some only work on steam version
Thats how i experienced it
thank you
No problem
So I've been trying to reach support via contact us (buff.game/contact-us/) for a week and they don't get back to me? That normal?
Hey guys...I am having an issue in which I try to login, and a message comes up saying: Frozen Account Not Allowed Exception
do we know why?
for some reason i cannot make an account...... kinda irritating to put this on Overwolf if its not going to work
GG @candid talon, you just advanced to level 1!
they takes some days to answer yea
send a ticket #open-a-ticket
any error?
is there a use for premium elite for 24 hrs?
how do i change the language to spanish please
no i just had to go into my firewall settings and allow the site to load
literally the next chat down #support-es
well your antivirus is blocking buff, not buff side
you cant
yes you get premium for 24hrs
yep i let it through.. all good now
with all the percs?
all but the 200 extra points and the loot box
oh so wat does 24 hr premium give
How to fix
is there a way for me to get my monthly loot box for this month since i already have the premium pass? because i'm on premium pass and haven't gotten it yet
same I have had premium elite for the past year and did not receive a lootbox yet.
You get it monthly
Are you going to help me??
Ok so like riot 10$ gamecard thing is not in mobile shop
When 5$ US only riot code is in shop 10$ US only riot code is there but it isnt
i aint never seen a $10 one in there
havent seen it inna min
ghxty#0 has been warned.
some gc are not avalaible on mobile
hi guys, will there be 10€ amazon.de cards in the marketplace in the near future again?
We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)
Weekly challenges are disabled atm
Hello will I get a different shop items if I purchased premium ?
No you will get the same things in your region + global
In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.
I cant view any items in the marketplace except the profile images and "planet impact" ones. no game keys, no voice mod packs. all of it just vanished and hasnt come back for weeks
I missed out on the KFC event as a result of this too.
Hmm where are you from
U.S.
I can take screen shots to show what exactly i CAN see.
and i have already tried reinstalling both buff and overwolf respectively.
Yeah send ss
the game keys items disappeared a few days ago
and havent reappeared at all.
I was about to get the voice mod pack too since i just got approved to be affiliate a day or two ago and then this happened and have had to put that plan on hold
GG @strong zealot, you just advanced to level 1!
Which country did you register your account in?
Everything disappeared problem API
In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.
U.S. the items show for my roommate on his computer and they show on this computer on his account but for whatever reason my account isn't letting me see a lot of these items. I recently almost had my buff pay account terminated due to inactivity and recently reached out to get teh physical card resent, might this have caused an issue?
i got premium elite, where can i find the free monthly loot box?
i just purchased now
On buff mobile when I try to start a task it sends me to the app store to get it but I already have it. I have covered all the criteria of starting a task.
It can take an hour to appear
it appeared thank you, but i only got 1 point boost for 24 hour, i thought there would be 3 random rewards or is it up to 3 random rewards?
does anyone know how to use buff to get apex coind
Click on reward history and check what you got
1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.
Check those steps
i did, just 1 boost thats all
so i guess its up to 3 rewards
Could you send ss?
Is post boost xp boost or is it something different?
You can use post boost in one of your post to promote it
It has nothing to do with XP
ok, thanks
After playing to a certain extent I’m unable to receive any buff points from mini games in mobile app, is there any limit or it’s a bug?
There's a limit - 30 points
30 points for a day?
Yes
Ok, tq
Send a ticket #open-a-ticket
Explain the issue with as much details as possible
hello i've sent an ticket to unfreeze my account, now i have filled the form almost 3 weeks ago! i'd like to have my account unfrozen 🙂
Answer to that same ticket explaining that your account is still frozen
thankyou will do!
I'm still getting Fruad errors for TFT, I have my overwolf overlay enabled, and the games are all over 30 minutes
Send a ticket with your logs (upload them to the cloud, like Drive, Mega, etc.) and explain the issue with as much details as possible #open-a-ticket
i purchased premium elite almost 1 day ago, and still the motnhly box is nowhere to be seen
When did you purchase it?
yesterday [ i actually had one day premium free ]
Hm, you might receive it in your next due payment
so i will just wait i guess
GG @little umbra, you just advanced to level 1!
didn't use buff for like a year, today installed it on overwolf, try to log in and it says that my account is frozen... what should i do ?
Send a ticket #open-a-ticket
What happened to steam gift cards?
They're out of stock, you'll see them again once they're back
Can get an estimate like 2 days or 3 days?
No ETA, sorry
can I ask what do you guys have in your store? I only can buy 5$ amazon and 5$ riot code
You can only see items redeemable in your region and global. Some items are out of stock and might not appear, but you'll see them again once they come back
buff isnt tracking r6
so they still can list the steam code card?
R6 is down on buff atm
Most likely
ty so much for the info
hello, i'm working in buff but it doesn't work, what is the reason?
You work buff ?? Describe to us what's going on
everything works owerwolf buff but when i do the quest i don't get the reward
oh okay
You're saying you didn't get rewarded for the challenges?
I logged out of the applications and logged in again, thank you
sorry I took your time but I figured it out
what is it? where i can find this code?
That's to redeem promo codes you get
where to get them?
You'll probably receive them on your email, maybe posted on here
ok thx
Stores is always out of stock and when i try to buy at a certain time when gift cards are available they just get out of stock in 1 second
does escalation gamemode in valorant give you buff points?
FACTS
thx
What is use i stoped using this app a while ago there are about 12000 buff points but can’t buy anything always out of stock
Check #870329411986149536
We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)
account frozen haven't logged in YEARS
if i get elite for free do i get a lootbox?
why is buff sometimes saying fraud error at the end of a csgo match?
send a ticket #open-a-ticket
GG @magic inlet, you just advanced to level 33!
1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.
no you must have paid premium elite
same thing
What game and mode?
just played team deathmatch but prob is that buff just wont start
it says overwolf launching and then it just stops
In what game?
Valorant
I want to cancel the deletion of my account. Can someone help me?
Try another mode, deathmatch does not seem to be supported
Send a ticket #open-a-ticket
Do you have proof of this?
yes
ive played swiftplay before but it didnt give me anything
Could you send them?
hey i need help i tried to make an account but it said that its frozen
Try any supported mode tho
You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too.
Send a ticket #open-a-ticket
No
Those are IDs
This is your ID, for example -> 630357703365099520
If you copy/paste that, you'll find the user
why my name is showing
Do @ (ID) and you'll find it
not my id
It probably only loads a few names before showing only IDs
But you can chill, those are real users, not bots
ok
Hello!
I've got a quick question. Does Buffs boost stack? Also do riot gift cards work in SEA servers?
GG @cloud tendon, you just advanced to level 3!
Yes, 3-5 business days
Yep, they do stack. About SEA servers, I'm not quite sure, all the info we have is that one below
is there any way you can help
Starting June 2021 Riot decided to stop accepting global Riot Access (RA) cards on AP and BR servers.
That means if you play on any of the Asia Pacific and Brazilian servers, you won't be able to redeem RP cards on League of Legends and VALORANT.
Keep in mind that it was Riot's decision and there's nothing we can do about it at the moment.
Also, RA cards don't work on Garena servers too.
If you bought an RA card and you play on AP/BR (VALORANT) or Garena (League of Legends) servers, please be careful next time and read the item description as all the cards are non-refundable!
We don't handle administrative stuff here, sorry
its first 10
hey, do i not get a free premium elite lootbox with the 24 hour premium elite?
You must be subscribed to elite
alright thanks
GG @feral orbit, you just advanced to level 1!
nope all users who joined
can you use the 5$ riot giftcard in india?
Nop
Starting June 2021 Riot decided to stop accepting global Riot Access (RA) cards on AP and BR servers.
That means if you play on any of the Asia Pacific and Brazilian servers, you won't be able to redeem RP cards on League of Legends and VALORANT.
Keep in mind that it was Riot's decision and there's nothing we can do about it at the moment.
Also, RA cards don't work on Garena servers too.
If you bought an RA card and you play on AP/BR (VALORANT) or Garena (League of Legends) servers, please be careful next time and read the item description as all the cards are non-refundable!
so there is no way to get valorant giftcards in india?
Not that I know of
ok thx
When did you subscribed?
3 months ago
You'll receive it on your next due payment
No, next month
so next month i get 3 boxes?
For example, if you subscribed on the 5th, you'll receive it every month on the 5th
No, 1 lootbox