support-en

[magic inlet]

You can enter the raffles and maybe win a $5 RP card 🙂

[verbal lagoon]

i have 652 coin can i put all on raffles

[magic inlet]

you can lose if you don't winnings

[cold token]

I need help buff is installed but not@letting me make a account it spins for a few seconds and goes back@to the create the account page

[marsh lantern]

what's your region?

[cold token]

Canada

[marsh lantern]

try restarting overwolf and log in again (or register)

[safe atlas]

bruh moment 7xp

[cold token]

I made a account I’ll try again

I’m sorry bear with me I’m new to using a window laptop I’m used to apple

Just got a finish eating lunch and I will look

[marsh lantern]

xp is bug, we must wait for a fix

[icy fjord]

i think u will get remaining in next match ...as same happened with me i got 2xp next match got 140xp

[cold token]

I’ll let you know when I’d reinstall it @marsh lantern ?

[marsh lantern]

you can write it here and someone will try to help!

[tranquil apex]

Xp bug fixed yet?

[marsh lantern]

seems like some users keep having issues

[tranquil apex]

Well they better compensate these users then, because no one can reach level 100 on the pass if an xp bug occurs every day

[cold token]

It’s still ain’t let me

It’s still not letting@me make a buff acc it’s goes through the process for email and won’t continue after i place the information

[weary elbow]

They may do or not, we have no idea off that

[cold token]

Can’t even use discord it won’t open the app link

[weary elbow]

Try with google

[cold token]

Won’t let me

Won’t open the link

Idk why

Can someone try to help me plz

[west quiver]

GG @cold token, you just advanced to level 1!

[cold token]

I’m confused

[timid vortex]

Hello

am i supposed to open a ticket for a frozen account?

[marsh lantern]

try changing your browser to edge

[marsh lantern]

send a ticket #open-a-ticket

[timid vortex]

👍

[cold token]

I can’t get to buff site only wolf

Nope @marsh lantern

It’s not loading

That’s all it do

[marsh lantern]

try changing your network, like using another wifi or mobile hotspot

[cold token]

Would a VPN work

[marsh lantern]

vpn are forbidden

[cold token]

Well I don’t have any other wifi

[gilded kelp]

which games will give more xp for the buff pass ?

[weary elbow]

Its balanced, but rn xp is bugged

[gilded kelp]

T_T

[west quiver]

GG @gilded kelp, you just advanced to level 2!

[scarlet peak]

Ali baba hi

[somber furnace]

bro did they remove

riot 5$ card

[smoky pendant]

KoyunTM¹⁴⁵³#4556 has been warned.

[weary elbow]

No, its just out stock

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by El GarenxD#7650 (Staff)

[mental canopy]

hey i am a litle content creator i aply for the partnership and got it but i cant find where to enter our information for payment can a mod help me pls or show me ?

[west quiver]

GG @mental canopy, you just advanced to level 2!

[weary elbow]

affiliate issues => email us at [e-mail]

[valid bloom]

I couldn't find a valorant gift card, did they remove?
or is something related to not being from north america?

[marsh lantern]

it's an api issue

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻#0014 (Staff)

[valid bloom]

oh, okay

thx

[weary elbow]

Restart buff

[mossy harness]

yes I paid the 44 dollars for 50 lootboxes, received nothing even though the payment went through. I have sent more than 10 tickets the past month and I have not heard anything from them.

I have tried contacting overwolf as well and they just keep saying ''we're checking on it''. So I am at -44 dollars and no rewards at all

If anyone in here has some sort of communication or affiliation with the company, please @ me cause I dont know what to do anymore

[west quiver]

GG @mossy harness, you just advanced to level 1!

[strong peak]

who's incharge of the IL stuff?

like

israel

[fiery violet]

me

[strong peak]

really?

[strong peak]

like u dont mess with me haha

[fiery violet]

lol sorry just pulling sum legs

[mossy harness]

@marsh lantern I have also not received any rewards on the battle pass from 51 to 84 so I've literally spent 44 dollars to get absolutely nothing

[cold barn]

hi

how can i desactive this things?

[fiery violet]

premium

[cold barn]

i cant close it if i dont close the launcher xd

[fiery violet]

maybe go to like the setting or wherever your mouse will pop up in the game and close them?

[cold barn]

i try but i cant xd

i just close buff

[manic seal]

send a ticket #open-a-ticket

[manic seal]

https://media.discordapp.net/attachments/885181189852397668/905578949860544532/overlay-hidden-overwolf-icon.gif

you can disable games there

you wont earn any reward from the game tho

[marsh lantern]

use ctrl + tab to close it

[mossy harness]

I have opened 9 tickets the past 1 month and I have got nothing back, even tried overwolf, making that 10 tickets. No one is reaching back for some reason

[manic seal]

with 1 is enough

if you send more than 1 it will take more time to get an answer

[oblique mural]

Now we can't buy riot cards?

[marsh lantern]

they're out of stock atm

[charred crane]

hi

[short oracle]

is there a way to get Buff to stop appearing after after single game ends and i gotta wait like 30 seconds before i can close it out

[tight heath]

which game is it

what happend to valorant points in marketplace?

does valorant online or offline now?

[marsh lantern]

only if you're premium

[marsh lantern]

they're out of stock

[marsh lantern]

it's online

[white thorn]

Hey, can someone explain me why i dont get XP for csgo anymore ?

[marsh lantern]

xp system is bug and we must wait for a fix, but try this: close overwolf on your task manager, close the game, open only overwolf again, open the game, see if buff opens automatically (you must see a pop-up window). if it does, try playing another match

[white thorn]

oke

[west quiver]

GG @white thorn, you just advanced to level 1!

[signal frigate]

anyone knows why buff tracks kills headshots and placement in pubg but poorly tracks the weekly challenges?

[marsh lantern]

did you send a ticket?

[marsh lantern]

wdym?

[signal frigate]

the ticket section said i should ask here

[marsh lantern]

your question was below that!

that was for another user

[signal frigate]

oh

well the start and end game window appears but the challenges wont update

for example i played over 10 matches and the "damage during week" is still 0/2000

let me correct, it got to 225 but much less than the truth

[magic inlet]

3-5 business days + 7 days to complete the form

[mossy harness]

i didnt send them all together, I got a generic answer for all of them like ''we're looking into it'' or ''tell us your buff email and the last 4 digits of your card'' which I replied to all of the times and got no feedback after.

[manic seal]

if they ask that, you must wait then

[quartz knot]

why is gaining xp so so little was earning 4K+ after a 8 hr game sesion on destiny 2 now its only 70xp

[west quiver]

GG @quartz knot, you just advanced to level 2!

[manic seal]

xp is bug rn

[elder stirrup]

Hi i joined the server because im having trouble with a code verification. im trying to redeem a "5$ valorant/riot us only giftcard" and its not sending the code to my email and it wont let me change my email. could i get help rn?

[quartz knot]

thanks 👍

[marsh lantern]

#game-status

pubg is unstable atm

that might be the issue

you must wait 3-5 business days

[mossy harness]

the first ticket i sent where they ask that was 1 month and 2 days ago

[manic seal]

check spam

[elder stirrup]

i did too

[manic seal]

go to this page and create an account with the mail you sent a ticket
https://support.buff.game/hc/en-us
after creating it, on the next link there is "xxxx", replace them with your ticket number.
https://support.buff.game/hc/en-us/requests/xxxx
On that page you can see if they are receiving the answer and the status of the ticket

[elder stirrup]

i searched "buff" in my email aswell

[manic seal]

check if you are checking the same mail as you used on buff

[elder stirrup]

its the same email im checking

[mossy harness]

and also in the new tickets i've made, I include my email and last 4 digits of the card in the description but get the same exact email, which means it's an automated reply

[elder stirrup]

i have 2 emails. a gmail one and a outlook one. i used my outlook one for buff and i do get emails from buff in my outlook email. but i didnt get a verification code

[mossy harness]

mine's definitely the same email as well

[manic seal]

check if its typed correctly

[elder stirrup]

it is word for word. ive been restarting my computer. waiting on it for a bit. and i have never ever gotten a verfication email with the email i used.

[manic seal]

send a ticket #open-a-ticket

[elder stirrup]

okay thanks

[mossy harness]

@manic seal what am i doing next?

[manic seal]

did you do the steps i told you to do

[mossy harness]

can't login to the 2nd one

i am register to buff with google

[manic seal]

did you follow the intructions corretly

[mossy harness]

it is asking me to log in or create a buff account

[west quiver]

GG @mossy harness, you just advanced to level 2!

[marsh lantern]

probably

[mossy harness]

i have got a buff account but with Google

so i log in by proessing login with google

[manic seal]

use the email you are using on buff

[mossy harness]

and password?

[manic seal]

read the steps

please

[mossy harness]

i have

[elder stirrup]

k just did

[mossy harness]

but i am getting an email saying this account already exists

[manic seal]

click on forgot password

[signal frigate]

ah thanks

[mossy harness]

the second link you sent comes up with page you were looking for doesnt exist

[manic seal]

please read

the intructions

[mossy harness]

i replaced it

with my ticket number

i did

[manic seal]

are you logged in?

[mossy harness]

yup

let me try again

sorry for doing your head in

[manic seal]

with the same email that you used to create the ticket?

[mossy harness]

yep but let me try other ticket numbers

the first one i sent doesnt come up for some reason

the rest of them

say solved

even though it hasnt obviously

[manic seal]

if says solved means that they did the last answer likely

or the ticket is too old that closed automatically

[mossy harness]

last one is 3 days ago

[ebon wedge]

hi

How can I download the videos recorded by this buff to my device?

[mossy harness]

and i got the last answer

[marsh lantern]

they're in your pc

go to videos -> overwolf -> buff

they should be there

[coral rune]

why i cant claim my buff points from valorant challenge

[primal wave]

overwatch will come back or no

[marsh lantern]

they're working on it

[split oxide]

Hi

[west quiver]

GG @split oxide, you just advanced to level 1!

[split oxide]

does tft quests work on mobile version or only PC ?

[frosty nest]

only pc

[oak snow]

Hi everyone. I have a problem with the buff system recently. Basiclly I now have more than 2000 buff coins and id like to spend them in riot points. Problem is whenever I connect, it says it is out of stock, even at 2am and 2pm, which is suppose to be the hours where they've ot new stocks. More than that, it also says most of the time : last purchase : just now. And that doesnt make any sense cuz it says "just now" sometimes hours after another "just now" after refreshing the page. So I dont know what to do to actually make it work

[ripe burrow]

mc dont track my game 😦

[west quiver]

GG @ripe burrow, you just advanced to level 1!

[ruby echo]

I doesn't show in my market at all but I hope u can get it someday

[signal heath]

When will the Minecraft Card be released on the market again?

[charred crane]

Is there a way to not have buff open at all, or rather, just sit in the background while I play my game? It always pops up at the start of the game, and sometimes, it does not load, which just makes a giant grey box I can't interact with, so I gotta close the game manually outside of my current game.

[signal heath]

When will the Minecraft Card be released on the market again?

[shrewd panther]

👁️👄👁️

[signal heath]

When will the Minecraft Card be released on the market again?

[hybrid sage]

Hi guys My Buff account have been frozen how can i open my acount?

[frosty nest]

#open-a-ticket send a ticket

[frosty nest]

it isn't triple questions = 1 answer

so don't ask your question over and over please

[hybrid sage]

thx tolga where are you from?

[frosty nest]

Turkey

[hybrid sage]

Can ı speak turkish yasak mı?

[frosty nest]

Not here

no need to

#open-a-ticket

follow it

[hybrid sage]

i dont know my buff nickname

i got it thx i

[cosmic lotus]

This window opens so high up on my desktop that I can't move it around, which is extremely annoying. Is this a bug?

I also don't see the "X" button

Is there a way to move around a window without clicking on the top bar?

[frosty nest]

it's about your monitor settings

you need to align them

[worldly sluice]

Hi guys how many steam 10$ card does buff have bcz it's out of stock in less than 5 sec i was trying to buy it for 3 days and one time shop wasn't even refreshing other times it says or out of stock or something went wrong i am tired bcz it refreshing for me at 4:30am i just want to decide if it worth of trying and knowing amount of steam 10$ card they have would help

[cosmic lotus]

What do you mean? The window pops up on my second monitor which has lower resolution than my main one

So how do I fix that

[manic seal]

30-50 per restock iirc

[ivory crown]

why is my buff not tracking

[karmic vortex]

17 games 17 xp 💀

[shadow wolf]

which game?

[shadow wolf]

its a bug

the devs are aware of it

they are working on a fix

[dark jay]

When ever I try to redeem it says it sent an email but I never ever get an email, no buff is not blocked and no they're not in my spam folder

[vivid dawn]

why is PUBG tracking down

not

[lyric aspen]

ive tried to claim this many times and it doesnt work , ive restarted buff and done all that

[shadow wolf]

#game-status

its unstable

some games will track perfectly fine, some might not

rarely it wont get tracked

[vivid dawn]

im also playing call off duty warzone II and no point

points

it would have been nice to know that either games didnt work before i made a purchase but you have it advertised that it does work

[brittle halo]

This is so weird it says my r6 games arent tracking but im getting the xp and challenge progression just not the coins which isnt a big deal too me

Also idk if its just me but does xp feel like it was upped for anyone else?

[vestal ice]

How do I participate in the giveaway??

[solemn trench]

i am not getting xp

[noble acorn]

SUPPORTED GAMES2

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too.

Summoned by Lukskubik#4930 (Normal User)

[brittle halo]

Did you pay with buff pay?

[magic inlet]

Discord or raffles?

[vestal ice]

where is the channel?

[magic inlet]

#giveaways

[vestal ice]

ohkk thnx

[magic inlet]

It may be a bug sending the email try again the email should appear

[noble acorn]

R6 TRACKING ISSUE

There's a bug where in R6 only your first match gets tracked and gives coins. This is due to some tracking issues on BUFF's side. Every match after the first will just make BUFF show the endgame pop up of the first match and will not award you coins.
Sadly, to address the bug tracking would need a big update which is not likely to happen very soon. For now, the only workaround is to restart R6 after every R6 match (if this doesn't work, please try restarting BUFF with R6 as well). It is indeed inconvenient but it's the only workaround we know right now.
Please do not create a ticket about this bug.

Summoned by Lukskubik#4930 (Normal User)

[hybrid olive]

So Valorant is back online but why is the earned XP super low?

[charred cape]

this is ridiculous

[solemn trench]

same

[manic seal]

xp is bugged rn

[solemn trench]

i have purchased the pass

[west quiver]

GG @solemn trench, you just advanced to level 1!

[solemn trench]

i am at level 35 from last 3 weeks

i emaild buff but no rep[ly

[vestal ice]

I played a valorant match and I made total 14 headshots in the game, still buff is showing that I didn't made any headshots

any solution??

[lyric grove]

Where can I see which games are working?

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Lukskubik#4930 (Normal User)

[twin kiln]

fortnite is up now right?

[noble acorn]

SUPPORTED GAMES2

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too.

Summoned by Lukskubik#4930 (Normal User)

[vestal ice]

it is enabled, but nothing updated

[west quiver]

GG @vestal ice, you just advanced to level 1!

[twin kiln]

it still has error of unsupported gamemode error while playing the supported gamemode fortnite

[vestal ice]

pls help

[hybrid olive]

Just like Stardew Valley is a supported game but you can't get any XP from it now.

[brittle halo]

Ive had the opposite issue im gaining a lot of xp but im not gaining any credits but mines for r6

[marsh lantern]

when did you send a ticket?

[noble acorn]

SUPPORTED GAMES2

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too.

Summoned by Ali 🌻#0014 (Staff)

[marsh lantern]

it’s unstable

[marsh lantern]

please, follow all the steps on the bot

[marsh lantern]

what mode was it?

[brittle halo]

Alot of them are unstable rn it'll just take time to fix be patient and then it will be all good

[brittle halo]

R6 does the same thing but I still earn xp I just don't earn coins

[twin kiln]

solo BR

[marsh lantern]

br?

[brittle halo]

Battle royale

[dark jay]

It is that

[celest dirge]

hi my account is frozen how can i unfreeze it

[marsh lantern]

are you part of buffpay?

[dark jay]

Not really

[marsh lantern]

send a ticket #open-a-ticket

[marsh lantern]

it says buffpay only

that’s why you don’t get the code

because you’re not part of buffpay

[dark jay]

To get the free premium rewards?

No I have an account for buffpay I just don't use it

[marsh lantern]

is it linked to your account?

[dark jay]

Yes

[twin kiln]

battle royale

[marsh lantern]

and you’re sure you’re still a member of buffpay?

[dark jay]

I'll check again

[west quiver]

GG @dark jay, you just advanced to level 1!

[marsh lantern]

fortnite is unstable, so that might be the issue

[twin kiln]

ok

[celest dirge]

so they will unfreeze my acc right

[marsh lantern]

they’ll help you there

[celest dirge]

k

[dark jay]

Yup I'm member but it just won't send the email to me no matter what since it doesn't say that buffpay is a requirement

[marsh lantern]

the screenshot you sent says “buffpay only”, if you’re a member and you’re not receiving the email, send a ticket #open-a-ticket

[dark jay]

Ok

[vestal ice]

which steps?

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Ali 🌻#0014 (Staff)

[marsh lantern]

follow all the steps and check if buff starts automatically

[hybrid olive]

This does not work. I still can't earn or even get a pop up for Stardew Valley like I used to.

It's buffs issue and they need to fix it.

[marsh lantern]

that message was for another user with another problem, if you're having trouble with stardew valley, send a ticket with your logs #open-a-ticket

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by Ali 🌻#0014 (Staff)

[hybrid olive]

Ah ok, though it was a reply for mine.

[vivid dawn]

ok it clearly says that call of duty modern warfare II does but doesnt

[marsh lantern]

where?

[vivid dawn]

on your website

[marsh lantern]

i need you to give more info about the issue, please

[vivid dawn]

im not recieving any kind of points after playing

[west quiver]

GG @vivid dawn, you just advanced to level 1!

[marsh lantern]

modern warfare 2 is not supported for points, it is for XP

[vivid dawn]

oh ok

[vestal ice]

It launched but no progress in challenges

[ionic steeple]

i don't get it, why am i not on the leaderboard

[marsh lantern]

in any of them?

[shadow wolf]

Leaderboard updates once in a while

[marsh lantern]

what gamemode are you playing?

[vivid dawn]

and when is PUBG ever going to be back online

[marsh lantern]

no info, sorry

[swift magnet]

Any one can help me pls that how to unfreeze my account?

[marsh lantern]

send a ticket #open-a-ticket

[ionic steeple]

?

[devout sequoia]

Hello, I sent a ticket to the buff, but I still can't log into my account.

[west quiver]

GG @devout sequoia, you just advanced to level 1!

[marsh lantern]

when did you send it?

[marsh lantern]

you received an answer just above

[devout sequoia]

Yesterday

[ionic steeple]

this?

[marsh lantern]

you must wait 3-5 business days for an answer

[marsh lantern]

no, killswitch answered your question

[ionic steeple]

oh, i didn t see his message sorry

[devout sequoia]

got a reply but nothing happened

[marsh lantern]

what did it say?

[devout sequoia]

Your request (.......) has been received and is being reviewed by our support staff.
To add additional comments, reply to this email.

[marsh lantern]

that's an automated email, you must wait for a staff member to review your case

[magic inlet]

wait for the asnwer

[devout sequoia]

okay

[lusty ridge]

where is going to be fixed the bug with xps?

any news?

[marsh lantern]

no info, sorry

[lusty ridge]

okey

[austere lichen]

any info about when riot cards might be back in the marketplace?

[marsh lantern]

no info, sorry

[gilded kelp]

man its the third game and i am getting only 1 xp per game T_T

[marsh lantern]

xp is bug and we must wait for a fix, but you can always send a ticket with your logs #open-a-ticket

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by Ali 🌻#0014 (Staff)

[gilded kelp]

okay T_T

[charred cape]

GUYS

i want a steam gift card

its been almost a month

i am complaining a loy of times

[west quiver]

GG @charred cape, you just advanced to level 6!

[charred cape]

and the answer is just wait for restock

[marsh lantern]

yes, but we can't do/tell you anything else here, 10$ steam restock almost daily

keep an eye on the market and be quick to get it

i understand the frustration, but we can't do anything else

[charred cape]

only for premium

[fair ore]

Hello everyone, I have a problem: I link my account to a brawl star game but I don't see my progression in buff app but the endless challenges are in progress

If u know this problem can u spell me solution

[marsh lantern]

api might be down for supercell games

[fair ore]

i check it

i dont see any problem . . .

[marsh lantern]

api is external to buff

[somber dawn]

is there a planned feature for scheduling your purchases?

[marsh lantern]

i don't think so

[somber dawn]

feels like i miss every restock + theres not that much of choice nowadays, even riot points are gone

idk what to do with my 3.2k coins

[marsh lantern]

you can now only see items redeemable in your region and global - about RP, they're out of stock atm

let's wait for a restock

[somber dawn]

when theyre out of stock, it usually appears in shop as "out of stock", now i dont see it at all

[marsh lantern]

that's an api issue

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻#0014 (Staff)

[somber dawn]

i guess i just wait for cd keys restock and resell them idk

steam cards dont work for me unfortunately

and riot... never had a chance to grab one nowadays

ty for help

[magic inlet]

it depends on where you're from.

[vestal ice]

not even one

and I am still playing the game rn

[fresh path]

is it in any way possible to know when some things restock?

[marsh lantern]

try this: close overwolf on your task manager, close the game, open only overwolf again, open the game, see if buff opens automatically (you must see a pop-up window). if it does, try playing another match

[marsh lantern]

nop

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻#0014 (Staff)

[late mirage]

Hello umm I had many highlights recorded from the matches i played yesterday...and its set to auto delete after 1 month. Its not even a day already and all my saved highlights disappeared. What's going on actually?

[jolly sail]

Help

My buff mobile app doesn't work

[vestal ice]

It worked... thanxx

[marsh lantern]

try restarting overwolf

[marsh lantern]

could you give more details, please?

[fleet cosmos]

does playing people playground get you buffs?

[pseudo fossil]

any suggestions?
when i complete games in rainbow six ranked i only get 5 xp for the pass or any gamemode in rainbow in fact

between 3-9 xp

[fleet cosmos]

.

[pseudo fossil]

its been like this for the past week

[fleet cosmos]

.

[fleet cosmos]

.

[smoky pendant]

ĐÄŴ9Đ#5182 has been warned.

[jolly sail]

it won't load, and my coins are not updated

On PC i have approximately 2000 coins

[late mirage]

well i restarted my PC and buff too a several times

its empty ToT

[marsh lantern]

XP is bug and we must wait for a fix, but you can always send a ticket with your logs #open-a-ticket

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by Ali 🌻#0014 (Staff)

[ember wren]

till when will it be fixed?

[marsh lantern]

no info

[marsh lantern]

did you delete them manually on your videos folder? on your pc

[ember wren]

okay. np ill wait

[late mirage]

no

[ember wren]

btw i wanted to ask, is buff planning to add gta v?

[west quiver]

GG @ember wren, you just advanced to level 4!

[late mirage]

i tried downloading them but that wont load...so i restarted pc and then overwolf

And now its all gone

[jolly sail]

Could you answer?

[ember wren]

sometimes it takes time for me for the coins to update. they dont update right away

[pseudo fossil]

thank you for the response! have a nice day

[marsh lantern]

try changing your network, like using another wifi or mobile data - but app might be down

[marsh lantern]

wdym downloading them?

they're already stored on your pc

videos -> overwolf -> buff

[late mirage]

nah its empty

[marsh lantern]

they probably got deleted somehow

[west quiver]

GG @late mirage, you just advanced to level 1!

[jolly sail]

Okey i uninstalled and it works!

[late mirage]

uhh thats sad..if they were stored...can i restore the clips from recycle bin?

[main inlet]

i cant buy anyting in shop it is always out off stock i have 4k+ buffs and i cant do s*** with them

[west quiver]

GG @main inlet, you just advanced to level 1!

[main inlet]

can anybody tell me what to do

[magic inlet]

#870329411986149536

[main inlet]

yea i know but i come at exact time and by the time i put in email confrmation code it is aut off stock

[magic inlet]

you have to be faster

[main inlet]

uhh bro i cant

it was eazyer half a year ago but now is impossble

if i dont get to buy somting in a few days i will probably delite app

[modern compass]

@vagrant dagger @eager snow @proud wasp when will xp be fixed i wasted my money on buff pass bc it give 10 xp a game

[main inlet]

true

i get 3-5 xp

[modern compass]

ik

i get 8 xp each valorant game

i used to get 400-500

it’s been happening for like 5 days

i got scammed for buff pass

[main inlet]

yes i play valorant csgo fortnitr and i didnt know what is happening

i am going to delite the app

i cant use my buff points

[modern compass]

i don’t want to bc i spent money on it

why can’t u use them

[main inlet]

i stay up until 3am for shop to refresh and i still cant buy anyting bicuse everyting is out of stock i n 30seconds

[modern compass]

what do u want to buy

[main inlet]

steam gift card

or valorant card

but valorant cards arent in shop anymore

[modern compass]

the only thing i can get is €2.50 riot gifcard

but i don’t want that

[main inlet]

how bro i dont see tehet

[modern compass]

it 650 buffs

[main inlet]

i dont have any riot giftcards ata all

[smoky pendant]

Pulxe#4934 was muted.

[marsh lantern]

maybe, you can try it tho

[smoky pendant]

duki776#4386 has been warned.

[marsh lantern]

@modern compass #info-and-rules

[main inlet]

ok

[west quiver]

GG @main inlet, you just advanced to level 2!

[sour harbor]

can u still watch adds for buff coins in mobile?

[marsh lantern]

only on pc

[main inlet]

@marsh lantern can you help ??

[magic inlet]

it depends on where you're from

[smoky pendant]

duki776#4386 has been warned.

[marsh lantern]

state your question and someone will help you when they can

but please, read the rules #info-and-rules

[main inlet]

ok

i am from croatia and half of shop desapeard

i have steam gift card and a few games thet is all

[magic inlet]

so you can have both Steam + Valorant cards

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Lukskubik#4930 (Normal User)

[main inlet]

thanks

[magic inlet]

you're not the only one who's low on stuff in the marketplace

[main inlet]

yea i know but i didnt get to buy any gift cards in months

[magic inlet]

Yeah, well, there's nothing I can do about it.

[main inlet]

yes i know thanks for help anyways

[mellow geode]

How do i disable launch on startup for windows?

[magic inlet]

Only Premium can

[mellow geode]

@magic inlet my apologies; to clarify, the app launches when I start my computer, and I wish to disable that. game startup windows are fine!

[magic inlet]

as soon as you turn on a game or a match ?

[mellow geode]

computer.

[magic inlet]

.

[mellow geode]

as I turn on my computer. i don't normally play games on my computer.

[marsh lantern]

you can change that on your task manager - startup

and disable buff or overwolf

[mellow geode]

@marsh lantern thank you, but there is no option within the application? @magic inlet sorry for the confusion

[marsh lantern]

not that i know of, sorry

but you can disable overwolf launcher, so you can launch buff or any other app manually

[magic inlet]

it's okay I won't bite you 🙂

[marsh lantern]

and they don't start as soon as you turn on your pc

[mellow geode]

@magic inlet dang it. yall have a good day!

[magic inlet]

Just read the rules in the discord → #info-and-rules. One rule you've already broken

[mellow geode]

is replying okay though?

[west quiver]

GG @mellow geode, you just advanced to level 1!

[magic inlet]

Yes, but you broke rule #4 → #info-and-rules (TOP MEMBER = staff)

[mellow geode]

sorry, but the rule was meant to keep people from just tagging someone to get a response. I was having a conversation with 2 people so I had to clarify who I was talking to for each part of my message instead of spamming multiple messages. I think you're kinda overreacting. Also, if it bothered Ali, then Ali would've mentioned it, no? Not trying to come off as rude; I am just explaining how I understand it.

[winter scaffold]

how much does the 5 percent boost effect ur buff amnt

[charred cape]

Not much

[marsh lantern]

if you earn 2 points on a match, calculate 5% of it and that's what you'll receive

like 0.10 more

[winter scaffold]

o tyy

[random forge]

hi

I haven't logged in for a long time and it says this

how can i unfreeze my account

[magic inlet]

when you read the rules #info-and-rules , I'll answer you.

[sour harbor]

can u still watch adds for buff coins in mobile?

[magic inlet]

Only PC

[random forge]

okay

deleted the mesagges

[magic inlet]

the reason is your inactivity

#949222789506797648 1.

[random forge]

i sended it already

but ty

[magic inlet]

3-5 business days + 7 days to complete the form

[slow badge]

damn xp is kinda bugged

played 2h got 58xp

[magic inlet]

xp is bug and we must wait for a fix, but you can always send a ticket with your logs #open-a-ticket

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by Lukskubik#4930 (Normal User)

[wanton grail]

guys how many time riot comeback to store?

[slow badge]

check #when_is_next_restock

[slate terrace]

Yo for some reason when I try to get my 20 points from completing the 2nd set of weekly challenges it won’t let me get it. It shows the claim button and everything when I click claim it doesn’t add it to my balance any idea what should do

[wanton grail]

try to restart buff into down arrow

[crisp relic]

Can I redeem the Riot Gift Cards bought from Buff in India ?
Or they wont work ?

[west quiver]

GG @crisp relic, you just advanced to level 1!

[slate terrace]

How I restart it also what is down arrow

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Lukskubik#4930 (Normal User)

[fresh gust]

Hello

[marsh lantern]

you can't

[noble acorn]

RIOT ACCESS CODES IN BR AND AP

Starting June 2021 Riot decided to stop accepting global Riot Access (RA) cards on AP and BR servers.
That means if you play on any of the Asia Pacific and Brazilian servers, you won't be able to redeem RP cards on League of Legends and VALORANT.
Keep in mind that it was Riot's decision and there's nothing we can do about it at the moment.
Also, RA cards don't work on Garena servers too.
If you bought an RA card and you play on AP/BR (VALORANT) or Garena (League of Legends) servers, please be careful next time and read the item description as all the cards are non-refundable!

Summoned by Ali 🌻#0014 (Staff)

[crisp relic]

Wrong reply 💀

[fresh gust]

i need help

[magic inlet]

yep 😐

[magic inlet]

write what do you need

[crisp relic]

Bruh Rito is So Bad for this

[fresh gust]

ya

look

[wanton grail]

click right close

[fresh gust]

i wait 20 days to saw steam card

[grim kernel]

hello, you sent me this yesterday, where should I send the file?

[marsh lantern]

they're out of stock

[magic inlet]

#870329411986149536

[marsh lantern]

here -> #open-a-ticket

[fresh gust]

and its just for prime

[marsh lantern]

you can upload it to the cloud and paste the link on the ticket

[fresh gust]

and i dont can buy it

[marsh lantern]

if you can't see steam card for all users, that's an api issue

[slate terrace]

I have it didn’t work I also restarted my computer and still didn’t work

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻#0014 (Staff)

[magic inlet]

Because sold out + is for premium only

[fresh gust]

i saw before one month

[west quiver]

GG @fresh gust, you just advanced to level 2!

[fresh gust]

thats there one to any person

not just for premium

[magic inlet]

you have already received a response from the staff

[fresh gust]

you did not get my point . I mean when will it come for any user because I can't buy the premium

[marsh lantern]

we don't know that

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻#0014 (Staff)

[fresh gust]

but it will come ya?

in any time

[marsh lantern]

probably

[fresh gust]

thanks

[grim kernel]

#support-en message

[magic inlet]

may or may not

[grim kernel]

hello, you sent me this yesterday, where should I send the file?

[marsh lantern]

already answered below!

[grim kernel]

no tickett

[marsh lantern]

logs must be send on a ticket

[grim kernel]

zip file is not sent from ticket site

[marsh lantern]

there's no other way

[marsh lantern]

as i said, you can upload the file to the cloud (drive, mega, etc) and paste the share link on the ticket

so they can download them

[grim kernel]

How do I do it? There is no place to send or upload files in the ticket area.

[grim kernel]

How do I do it? There is no place to send or upload files in the ticket area.

[marsh lantern]

you can upload the file to the cloud (drive, mega, etc) and paste the share link on the ticket

[grim kernel]

how can i do

[grim kernel]

how can i do

e posta

?

buff game support e posta

[marsh lantern]

open your preferred cloud (drive, mega, dropbox, etc), upload your logs there, copy the share link (make sure they can download them), paste the link on the ticket

[marsh lantern]

english here, please

you can open your ticket here -> #open-a-ticket following that link

[grim kernel]

buffgame support e mail

give me

ğls

[marsh lantern]

#open-a-ticket

[humble ore]

my exp gain from games are always in 2 digits

please tell me what to do (ping me please)

[marsh lantern]

xp is bug and we must wait for a fix, but you can always send a ticket explaining the issue and with your logs #open-a-ticket

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by Ali 🌻#0014 (Staff)

[grim kernel]

can you email the buff game

[marsh lantern]

https://www.buff.game/contact-us/

open a ticket there

write down your email and you'll receive an answer in 3-5 business days

[humble ore]

do you think how long it will take to fix the bug?

[marsh lantern]

no info, sorry

[humble ore]

ok thanks

are there more people affected by this?

[marsh lantern]

yes

[humble ore]

ok

[grim kernel]

can you send it to my place

[marsh lantern]

?

[grim kernel]

I couldn't make this zip file

hello, i am playing cs go when the game is over, the buff indicator comes out, it gives buffpoint but it does not count the tasks, i did all the things in discord i closed the game and closed the buff game i opened the game and the buffgame opened by itself but still it didn't work even though I tried all the solutions I am sending this zip folder because they said so

yusuf kahraman

can you send it to my place

please

I don't understand why this application works in valorant but not in cs go I did everything you said but it does not disappear

email required

[magic inlet]

send it to yourself with your logs

[grim kernel]

I can not

[grim kernel]

I worked very comfortably for 4 hours on this issue.

[magic inlet]

just send a ticket and then reply and paste your logs

[grim kernel]

app running on valorant

how cs go also doesn't work

[grim kernel]

Can you send it to my place I also shared my information

please

[marsh lantern]

i'm sorry but no-one can send your logs for you

[magic inlet]

.

[marsh lantern]

nobody can do that, if you can't, it's okay, they're working on it

stop spamming this channel, please

you're email is getting deleted because that's your private information

[vernal pulsar]

my machtes dont get tracked waht should i do

[magic inlet]

which game and gamemodes

[vernal pulsar]

Minecraft and Fortnitw

Fortnite

[magic inlet]

#964252567699857448

[magic inlet]

#game-status → Fortnite

[copper hearth]

how can I unfrozen my account ?

[marsh lantern]

send a ticket #open-a-ticket

[copper hearth]

thx

[vague panther]

what do i do if im trying to use my oints on an ea play 15$ gift card, but when i click send an email it doesnt send me an email.

[spring ore]

So in NOV 2022 my account was deactivated for not loging in, what can i do to retrive it?

[marsh lantern]

did you check spam?

[marsh lantern]

send a ticket #open-a-ticket

[shadow wolf]

#open-a-ticket

[vague panther]

yes

[marsh lantern]

is the item still on stock?

[coral rune]

why i cant claim my buff points from valorant challenge

its stuck

[vague panther]

yes

[marsh lantern]

hm, try restarting overwolf

[marsh lantern]

play another match of the same game and claim again

[spring ore]

Will they respond by sending me an email?

[marsh lantern]

yep

[safe atlas]

finally end this f*cking challenge so hard

im played 30+ match only for kda mission

[hallow coral]

where all riot games cards?

[marsh lantern]

they’re out of stock atm

[final lotus]

can someone help me ? my buff account got frozen because i havent login for a long time

[marsh lantern]

send a ticket #open-a-ticket

[final lotus]

ok I did sent a ticket

[hallow coral]

and when they be in stock?

[marsh lantern]

no info, sorry

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻#0014 (Staff)

[glad verge]

what do I do to fix this damn xp bug ??

[west quiver]

GG @glad verge, you just advanced to level 8!

[marsh lantern]

you cant, you have to wait for devs to fix it

[glad verge]

:/

[marsh lantern]

but you can send a ticket with your logs and explaining the issue with every detail as possible #open-a-ticket

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by Ali 🌻#0014 (Staff)

[glad verge]

miss half the month has already passed why are they talking so long?

[glad verge]

ok

[marsh lantern]

no info

[idle vault]

This was Buff's response to my question about invite friend. I did not benefit from anything. The link is not useful and there is nothing in it that is relevant to my topic. Please, I want an explanation on the topic of inviting friends to Buff

[frosty nest]

Answer to the ticket again

[idle vault]

I opened and this was the response already

[idle vault]

I opened and this was the response already

[frosty nest]

send an answer again...

reply to the ticket

not a new ticket

[charred crane]

Ok so i downloaded BUFF mobile yesterday and it gave me a sign on bonus of 3000 buffs but whenever i try to buy something it says i dont have enough??? so then i tried downloading and logging on my computer and now my computer says i have 35 buffs while my mobile just got 500 more buffs? (totalling 3500 on mobile)

[marsh lantern]

could you send screenshot of your balance on mobile?

[charred crane]

also on mobile there is this little dot next to my icon and i click it and it doesnt show anything that i need to do

yes

thank you in advanced for the help btw : )

[vagrant ridge]

when will buff game valorant vp come back?

[marsh lantern]

there it says 35 points

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻#0014 (Staff)

[vagrant ridge]

ok

[charred crane]

why is there a comma? thank you so much though

[primal thistle]

wath is api

[west quiver]

GG @primal thistle, you just advanced to level 2!

[charred crane]

instead of a normal decimal

[marsh lantern]

decimals can be separated between a comma or a point, that depends mostly on the country

[magic inlet]

https://www.techtarget.com/searchapparchitecture/definition/application-program-interface-API

[marsh lantern]

here a comma is separating the decimals, so you have 35 points exactly

[charred crane]

oop guess its just a country thing, sorry 😭 tysm for all your help!

[marsh lantern]

no problem!

[pure mortar]

rp cards are not available in the store, miscommunication or shortage could be the problem, not it extincting right?

marketplace*

[marsh lantern]

yep

it's an api issue

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻#0014 (Staff)

[marsh lantern]

you'll see them again once they're back on stock

[pure mortar]

is there an eta for that?

[marsh lantern]

no info, sorry!

[pure mortar]

appriciated

[quartz moth]

i dunno buff just stopped working on my pc i had it to launch when i start my pc but now it just says failed to launch 8500000x or somethin like that

its been like this for a while but now i kinda want it back

[marsh lantern]

could you send screenshot of the error?

[quartz moth]

not too sure

it doesnt come everytime when i launch my pc

[haughty tundra]

i have 1 problem

[quartz moth]

and also i have deleted everything that was buff

[shadow wolf]

yes?

[shadow wolf]

u mean u uninstalled?

[quartz moth]

the hell i just wrote a goddam roman

got told to no spam

yo need trans

[haughty tundra]

what if i can buy 10$rp with 2600 buff's and i don't have USD currency? can i withdraw these rp to lol?

[marsh lantern]

oop, but that's an overwolf error, check their troubleshooting -> https://support.overwolf.com/en/support/solutions/articles/9000177154-overwolf-installation-troubleshooting

[shadow wolf]

on what server do u play on

[haughty tundra]

EU

[shadow wolf]

u can

[marsh lantern]

if that troubleshooting does not help, you can go to their discord and explain to them this issue -> https://discord.gg/overwolf

[haughty tundra]

cus in shop i have only euro and pln currency

[west quiver]

GG @haughty tundra, you just advanced to level 1!

[pure mortar]

dont rely on me but u can if u ask me

zloty is fine aswell

it will count as dollars tho

s like idk 520 rp

[haughty tundra]

okay

thanx

thanks*

idk

XD

[grizzled pagoda]

dose anyone know why i get so litle xp for playing a game

i played sekiro for like 2 hours and got 22 xp out of it

[marsh lantern]

xp is bug and we must wait for a fix, but you can always send a ticket explaining the issue and with your logs #open-a-ticket

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by Ali 🌻#0014 (Staff)

[grizzled pagoda]

ok thx

[west quiver]

GG @grizzled pagoda, you just advanced to level 2!

[tulip condor]

i cant claim challenge reward for some reason

[frosty nest]

check transactions

[tulip condor]

ty

[charred crane]

When I play Minecraft, BUff wont track my games on Hypixel skywars for example

[manic seal]

check #964252567699857448

[charred crane]

I logged on buff for the first time (new acc) I only got 30 points, but the website said there's a deal for new people. 90 points. I'm confused why did I only get 30?

ty!

[frosty nest]

does it tell you to enter a promo code? check it

[frosty nest]

send a ticket #open-a-ticket

[toxic sedge]

is this valo?

[charred crane]

done

will buff instantly track my valorant gameplay when I launch my game?

[west quiver]

GG @charred crane, you just advanced to level 1!

[charred crane]

and I can start challenges?

or do I connect something

[frosty nest]

yes

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by TolgaFlashTR#5337 (Staff)

[frosty nest]

you can do these anyways

to guarantee

[cosmic spruce]

buff isn't tracking my Valorant games. ive tried restarting the game, the app, and my pc

it worked about 2 weeks ago, but i noticed a few days ago that it stopped working

i have the overlay enabled as well

[magic inlet]

#latest-news

[cosmic spruce]

im not getting coins for it though

[frosty nest]

it works fine

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by TolgaFlashTR#5337 (Staff)

[frosty nest]

try the steps

[charred crane]

how do I disable overworlf recording

it's making my game lag

[gilded kelp]

is the xp bug fixed ?

[charred crane]

I cant even launch my game it just black screens because of the recorder

tf

[noble acorn]

HIGHLIGHT RECORDING

To disable the highlights recording, go to BUFF settings, disable it and press save

Summoned by Ali 🌻#0014 (Staff)

[marsh lantern]

doesn't seem like it

[lusty ridge]

is there gonna be some sort of compensation of xps?

[marsh lantern]

no info about it, sorry

[vivid ember]

Ahhh, read the above message wrong. About xp bug fix.

[lyric grove]

Is buff not currently tracking Splitgate missions?

[frosty nest]

send ss from mission and transactions

[lyric grove]

I'm sorry, what does that mean?

[frosty nest]

screenshot

[safe atlas]

yes

[solid bronze]

hello can anyone help me with my frozen account issue

what can i do to get rid of it

i really wanted to sign in to that account again

[frosty nest]

#open-a-ticket send a ticket <<<

[opaque wolf]

Max buff earn per day

[frosty nest]

50

[vapid beacon]

i have problem my friend have a 10 $ steam card for 1800 but i cant see it on my marketplace why ??

[frosty nest]

where is your friend from?

or what is the gift card he sees, for which region

[vapid beacon]

il

[frosty nest]

is?

[frosty nest]

alright, it is not for your region, what is weird at this point? 😁

[vapid beacon]

why its not ?

[frosty nest]

Is your region Israel?

[vapid beacon]

we live in the same village (:

[frosty nest]

Then your friend is in Israel country

and you are not 😄

[vapid beacon]

we are in same village bro .-.

[frosty nest]

:/

check your marketplace more carefully

do you see any IL items?

[vapid beacon]

he is my cousin

[vapid beacon]

nahh

how he can change his region on app

[west quiver]

GG @vapid beacon, you just advanced to level 2!

[pure mortar]

guys why can i only see game keys and ocean stuff in the marketplace?

0 filters

[frosty nest]

you can't, send a ticket #open-a-ticket

[frosty nest]

ios?

[pure mortar]

windows

[west quiver]

GG @pure mortar, you just advanced to level 3!

[pure mortar]

if thats what u asked lmao

[frosty nest]

send a large ss

[heady adder]

Hello why i only get 4xp for 1 game ? it was 1 week ago like very high

[marsh lantern]

xp is bug and we must wait for a fix, but you can always send a ticket explaining the issue and with your logs #open-a-ticket

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by Ali 🌻#0014 (Staff)

[heady adder]

kk ty

[marsh lantern]

english here, please

[charred crane]

on

[alpine oasis]

Im getting a fraud error when I complete a game how do I fix this

[marsh lantern]

what game and gamemode?

[alpine oasis]

competitive rocket league

im assuming its because i havent used buff in a while

[civic sequoia]

Is @ a specific mod okay?

[alpine oasis]

@marsh lantern are you still working on this or should I contact support

[pure mortar]

i still havent gotten a response

[manic seal]

read rules

[quartz knot]

is xp still being fixed

[marsh lantern]

did someone forfeit?

[marsh lantern]

please #info-and-rules

[civic sequoia]

I see, but its a specific mod and im scared he didnt see my msg?

[marsh lantern]

they're working on it

[quartz knot]

kk

[alpine oasis]

@marsh lantern no they did not forfeit and you don't seem to be staff "Top Member" and if you are maybe stop playing FIFA will working with someone

[manic seal]

?

[manic seal]

whats the message about

[alpine oasis]

@marsh lantern why did you tell me to read rules

[smoky pendant]

MichaelR10#9874 has been warned.

[marsh lantern]

read the rules, please #info-and-rules

someone will try to help you as soon as they can, if it can't be me, it'll be someone else

but, please, be patient

rule 4

[civic sequoia]

About the items claimed from the battle pass not being in peoples inventories, if u remember i told u it happened to me. Køps told everyone to dm him about it and he didnt reply.

For 2 days now

[alpine oasis]

@marsh lantern you don't have a staff title " Top Member"

[west quiver]

GG @alpine oasis, you just advanced to level 1!

[smoky pendant]

MichaelR10#9874 has been warned.

[marsh lantern]

top member are staff, and please, stop tagging

[manic seal]

send him another dm

[civic sequoia]

Could u maybe tell him to check my dm or something like that?

[alpine oasis]

@marsh lantern maybe put that in info-and-rules before being rude telling people to read rules when they are unclear. You do not present as staff in any way. And don't give me warnings because your rules are unclear.

[smoky pendant]

MichaelR10#9874 was muted.

[marsh lantern]

about your rocket league issue, check these steps

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Ali 🌻#0014 (Staff)

FRAUD ERROR

If you receive a "Fraud error!" message after you finish your match it most likely means that the match was too short for you to get coins. This only happens for matches that are only a few minutes long. Try to play your match a little longer and you should be able to get coins from it!

Summoned by Ali 🌻#0014 (Staff)

[marsh lantern]

if some forfeits, it'll probably give you fraud error - now, please, there's no need to ping anyone. someone will try to help you as soon as they can, but there's no need to be rude either!

[manic seal]

is it rude telling you 4 times something and you still dont understand?

[civic sequoia]

?

[green coyote]

whys theres no more riot gift card

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Lukskubik#4930 (Normal User)

[manic seal]

if they doesnt answer you they wont answer me

[magic inlet]

There was a problem that BUFF dealt cards that were used. They need to fix that.

[civic sequoia]

Oh.. i thought staff talk to eachother. Sorry then

[manic seal]

we do sometimes but like, if they didnt check the message means that they arent online probably

or not checkin

stuff

[civic sequoia]

I see

[manic seal]

will try tho

[civic sequoia]

Tysm

[compact dagger]

hey whats this

i was playing a custom game with friends and i got this when it ended

[manic seal]

custom games arent supported

[compact dagger]

i know that but why did it call me a fraud :(

[manic seal]

it just a message

ignore it

[compact dagger]

ok 👍

[marsh crater]

There seems to be a problem where I had a premium elite from the buff pass and it was taking forever to activate and never said it did activate and when I went back to try and activate it today it said it was used but I never got the perks of the premium

[mild glacier]

guyss rocket league give only 1 XP x game.... how can we finish the pass? when fix? when the pass end?

[manic seal]

probably you did activate it but you didnt restart overwolf to see that it did activate

[manic seal]

earning xp. no eta. you can check on the app.

[mild glacier]

eta?

[manic seal]

no estimated time approximated

[chilly kestrel]

is there a Roblox gift card that is not premium only?

[short oasis]

I bought three raffle tickets but i didn't get any

[marsh lantern]

seems that it's out of stock atm

[marsh lantern]

try restarting overwolf

also, check transactions to see if you were charged for them

[short oasis]

I was charged i saw that go down

[marsh lantern]

then restart overwolf and check it

[short oasis]

got them! thx!

[random shale]

why is the overlay pop up when i start a game invisible

like i can see the outlike of the pop up from buff but like i cant click on it and its not very visible

its like a rectangular shadow on the top left side of my screen

and its preventing me from clicking anything in my game where the overlay is

[blissful apex]

how can i get a promo code

?

[manic seal]

can you send a screenshot

[manic seal]

on promotions

[blissful apex]

ok

[west quiver]

GG @blissful apex, you just advanced to level 1!

[charred crane]

can pls some dev or moderator unfrezz my buff acount cause i had an acount and when i use sign in it says your acount is frozzen i dont about the rewards or my region i just want this fealling of having a goal while play like missions that give in real life reward

[vernal anvil]

Did the XP got recalculated or is there an issue with it atm? Getting 20 xp for 3+ hrs spent ingame doing missions

[junior pasture]

im trying to claim reward but it doesnt work

i restarted app and pc already

[manic seal]

send a ticket #open-a-ticket

[manic seal]

xp is bug rn

[manic seal]

play another match of the same game and try again

[junior pasture]

i played and it doesnt work so probably it will do nothing

[west quiver]

GG @junior pasture, you just advanced to level 2!

[hybrid olive]

Referral system is broken. I referred a friend, met all of the requirements and it didn't count.

[west quiver]

GG @hybrid olive, you just advanced to level 3!

[vernal anvil]

Ah thx, hope its fixed soon ✌️🙈

[west quiver]

GG @vernal anvil, you just advanced to level 1!

[frosty nest]

When did you refer your friend

[hybrid olive]

After a week of me using the app but that was a while ago. I just now noticed that it didn't count which is not right on Buff's part.

[frosty nest]

That's not certain

Did your friend have BUFF or Overwolf before?

[vague panther]

it doesnt send me email, trying to buy ea play gift card

[modern compass]

i claimed a golden wheel spin from buff pass ans didn’t get it

i activated it in my inventory

and it didn’t give me anything

[frosty nest]

restart overwolf

[modern compass]

i did

and then it said i had already claimed it

and does anyone know when xp will be fixed

i want to refund my buff pass bc xp is broken

and it has been for past 5 days

[runic cloud]

Im trying to sign up for buff pay but the birthday section will keep changing to the wrong day

i put 16 for the day and it puts 15

[inland slate]

when i log in it says my account is frozen and theres not an allowed exception

[sullen coral]

Why are steam cards only for premium members?

[manic seal]

Put 17 and it will put 16

[manic seal]

Free version is out of stock

[sullen coral]

I haven't seen the free version in a long time

[manic seal]

Yes, it has been out of stock for some days

[languid yoke]

What time are stocks replenished?

[manic seal]

#when_is_next_restock #870329411986149536

[lament talon]

anyone know what's up with the dota xp gain?

i got 0 for the last two matches i played, but still got buffs

[marsh lantern]

xp is bug and we must wait for a fix, but you can always send a ticket explaining the issue with your logs #open-a-ticket

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by Ali 🌻#0014 (Staff)

[lament talon]

is it bugged cause of the new patch?

[marsh lantern]

it’s been like this a few days now

[lament talon]

i noticed it yea, figured it was because of the patch

[charred crane]

hello i need help recovering my account

[marsh lantern]

what’s up with it?

[charred crane]

I didn't want to delete my account so I thought I wasn't getting my stats

what should I do?

[ruby musk]

is there anyway to get rid of these stupid ass popups after a match

[marsh lantern]

what do you mean?

[marsh lantern]

only if you’re premium

[ruby musk]

damn that sucks

[charred crane]

as there are tasks in my case it was valorant because getting the right kili etc. was not included in the tasks and I thought that if I deleted the account I would be able to create it again in the same way but it is impossible and I would like it back because it was removed from not knowing

[west quiver]

GG @charred crane, you just advanced to level 1!

[marsh lantern]

send a ticket explaining this issue #open-a-ticket

we can’t do anything here, sorry

[brittle halo]

sometimes they get restocked for free users but those sell fast and its like once a week you just have to keep a lookout

[visual crow]

When will the xp bug be fixed

also where and how can i be selected for premium elite .
I have bought the premium elite 1 month

[short oasis]

is there a way to make it where there isnt a pop up that covers 1/4 of the screen after every game?

[granite copper]

guys are you able to connect buff to a ps5

if so i need help

[charred crane]

yes buy premium ^w^

[swift magnet]

Bro how much time does it take to reply in ticket?

[olive lily]

I've constantly turned this on but it has never worked

[charred crane]

ohh whaaa its works fine for me

[manic seal]

some days

[olive lily]

is there an XP issue going on cause when I play overwatch a TB game i'll play for an hour and sometimes get 1000xp (roughly) but lately I've been getting around 50 or less for an hour play. Plus I keep getting these back online notifications

[manic seal]

yes

[olive lily]

so it's getting looked into atm by the devs?

[manic seal]

likely

[brittle halo]

theres a queue for tickets

[brittle halo]

yeah there looking at it, they have to fix it 1 game at a game and some games arent tracking properly so they have to fix that too

[olive lily]

ah ok sucks that it happened but it's good to hear the devs are working on it

[brittle halo]

yeah, it'll probably take some time to get everything fixed and working fine but honestly as long as it gets fixed I dont mind how long it takes

[ember wren]

hey a little help. i can't see riot cards in my shop. earlier they used to be out of stock but at least they were there. now there is no riot card😢

[ember wren]

sadly no. or ig if u buy premium u can close it immediately. there is no loading time to close it

when i got the 1 week premium from shop i could close it immediately

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Kyuu[t]♡mico#0001 (Staff)

[ember wren]

okayyy

is the same for other people too or just me?

[violet monolith]

same here too

so yeah probably for all

[ember wren]

ahh i see

np then. ima just grind for xp till then