support-en

[brittle finch]

yeah thats what

im confused with that gmt

[frosty nest]

what time is it for you

[brittle finch]

rn its exact 8:30 PM

[ionic steeple]

it was spend 50 minutes playing, so yes, it was bugged and they changed it

[magic inlet]

just check every 30 minutes to see if it's 00:00 - 00:30 - 1:00 - 1:30

[brittle finch]

do i need to restart buff everytime?

[magic inlet]

nop

[brittle finch]

bruh its interface is kinda messed up buggy

[frosty nest]

Oh, that's good then

[brittle finch]

let me see that today

[magic inlet]

Just as an example, now you look at the marketplace and just move to say the challenge room and then go back and the marketplace will refresh.

[brittle finch]

ohh then i dont need to restart buff

[magic inlet]

You don't need restart Overwolf/BUFF

[magic inlet]

the problem is that when you do it to the phone you have to restart the app BUFF

[timber scroll]

yo I quit using buff 2 months ago because there was no riot points for eu servers but are they available now

[magic inlet]

if you think they're in the marketplace, it was removed 3 hours ago today $5 (Global)

[teal estuary]

When the 5$ riot games gift card comeback??

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Lukskubik#4930 (Normal User)

[teal estuary]

Thx

[wide solstice]

im Premium Elite and im having this problem: 1xp/nice match

[west quiver]

GG @wide solstice, you just advanced to level 2!

[magic inlet]

Send a ticket #open-a-ticket + send logs

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by Lukskubik#4930 (Normal User)

[wide solstice]

ok, thanks

[quartz knot]

are the challenges still bugged

[junior pasture]

i cant claim my reward

i already tried to restart my computer it doesnt work

[wheat igloo]

There is a problem with claiming. Dev doing the best to fix it asap!

@everyone Please check the #latest-news . If you were one of the many who didn't receive item after claiming in Buff Pass I need your login and email (used on buff account) in my DM's asap 😉

[junior pasture]

it just dont wanna to claim if it will be fixed i can claim it myself

[shadow wolf]

u can buy gift cards

[wanton grail]

why riot cards not found?

[shadow wolf]

ig its out of stock

[wanton grail]

?

[wanton grail]

how much time to come back again on stock

[shadow wolf]

#when_is_next_restock

!!t api

[magic inlet]

!!t api

[wanton grail]

ok ty

[wanton grail]

what is this?

[magic inlet]

Bot down

[magic inlet]

API MARKET ISSUE
In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

[wanton grail]

ok ty bro

[versed stone]

is the Xp problem still going I am getting 20/13 xp per like 2 hours what is that ?!

[boreal bough]

im not getting any buff pionts what so ever for the past 2 days and been playing all day

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Lukskubik#4930 (Normal User)

[boreal bough]

its in my back round all day for the past 2 days it keeps saying im getting 2 buf pionts but im not recvieng none

[versed stone]

.. ?

[magic inlet]

#latest-news

[magic inlet]

which game ?

[trim pond]

@marsh lantern

are you turk?

[main flax]

Bro im sorry, this app is tilting me. I aint been receiving xp for more than a week now. Its always sayiing "back online" after the match. already reinstalled this and keeps happening.

[magic inlet]

She's not from Turkey and #info-and-rules 4.

[marsh lantern]

it's a known issue, so sorry for the inconvenient

[main flax]

ye and what is buff gonna do about it? cuz i wasted 5 euro on the pass, that i cannot even play for. And will certainly not even get close to last tiers now. will you guys refund? i feel scammed ab it ngl

[marsh lantern]

i understand the frustration, and, again, i'm sorry about it - it's already reported and they're working on fixing this bugs, but i can't give you an eta

[charred crane]

Ok so when i try to add my account for brawl stars and clash of clans it says that the account can't be verified what should i do?

[daring galleon]

hey, i downloaded, opened the app, my pc says the page and opened put it is invisible and i can't click on it

[charred crane]

My friend said you can get like headphones and stuff from this im wondering if this is true?

[versed stone]

roblox .-.

[signal river]

how do I change my email in buff?

[magic inlet]

You can't

[violet mesa]

why is my account frozen? i did not use a vpn or anything and i just came back to check it out like a year after my last time using it

[signal river]

so I cant get verification code?

[magic inlet]

But you can't change email

[daring galleon]

hey, i downloaded, opened the app, my pc says the page and opened put it is invisible and i can't click on it

[grim kernel]

hi
12 hours point boost 3 buffs 4 buffs 4 buffs 5 buffs 5buffs 3 buffs 5 buffs
from the 10th to the 17th
I didn't get the battle pass rewards

[west quiver]

GG @grim kernel, you just advanced to level 4!

[signal river]

I changed my email and now I cant get one

[grim kernel]

what should I do?

[violet mesa]

anybody?

[noble acorn]

WHY IS MY ACCOUNT FROZEN?

Our anti-fraud system has detected that based on your fingerprint you are the owner of multiple Buff accounts or that a VPN was detected, which is prohibited according to our TAC. To avoid this kind of situation in the future - please avoid multiple accounts creation and using VPNs.

Summoned by Lukskubik#4930 (Normal User)

[magic inlet]

or for inactivity

[violet mesa]

i did not tho. i just didnt use it for a long time

[violet mesa]

oh
do i just email them?

[magic inlet]

#949222789506797648 1.

[signal river]

I grinded so much🥹

[violet mesa]

thank uuu

[charred crane]

Ok so when i try to add my account for brawl stars and clash of clans it says that the account can't be verified what should i do?

[magic inlet]

the API might be down

[daring galleon]

hey, i downloaded, opened the app, my pc says the page and opened put it is invisible and i can't click on it

[violet mesa]

try restarting pc or closing the app in task manager?

[charred crane]

bro i can't collect my buff points please solve the problem

[charred crane]

Ok thx for the help!

please halp

@magic inlet

[magic inlet]

??

[charred crane]

bro i can't collect my buff points please solve the problem

[magic inlet]

Try restarting Overwolf

[charred crane]

thank you

[magic inlet]

#latest-news

[warm eagle]

where can i enter my verification code in buff for my purchase?

[magic inlet]

Mean verification code in marketplace ??

[warm eagle]

i buyed a paysafe card and got an email with a verification code

You almost got your €2.5 Riot Access Code, for 750

Enter this code in the app to verify it's you:

---

After verifying, we'll send you another mail with further instructions on how to redeem your Item.

In case it wasn't you, please change your password and contact Support.

[charred crane]

same

[magic inlet]

Verification emails are always in your email check Spam folder ?

[charred crane]

its npt giving mr buff points

[magic inlet]

Try restarting Overwolf

[warm eagle]

no, i got that email with the code but where can i enter it in the buff app?

[warm eagle]

i also have the same buff points as before the purche

[marsh lantern]

if you received the verification code for the item, you have to paste it on the market, right where you bought it

[warm eagle]

there is no place to enter it qwq

[marsh lantern]

it seems that it’s already out of stock

you need to copy and paste it really quick

[warm eagle]

oh

[marsh lantern]

read this #870329411986149536

[warm eagle]

ok, thanks for help

[tranquil apex]

is this even possible lmao

2 same challenges on a level

[marsh lantern]

i think it was changed because one of them was bugged

so they changed it

[violet mesa]

how much time on avarage does it take for them to respond to unfreeze tickets?

[frosty nest]

3-5 business days

[violet mesa]

damnit

[west quiver]

GG @violet mesa, you just advanced to level 1!

[frosty nest]

at max

[violet mesa]

ah

min 3 tho?

[frosty nest]

Nah 3-5 at max 😄

[violet mesa]

damnit

[magic inlet]

it depends on whether you sent in a ticket or a form

[violet mesa]

how do i send a form?

r forms faster?

e

[magic inlet]

Nothing. You will receive an email response and a direct link to complete the form.

[violet mesa]

ahh

[violet mesa]

will the response email take 3 - 5 days?

business days

[magic inlet]

As discord staff Tolga said 3-5 days you wait for answer and it takes max 7 days to fill the form

[violet mesa]

alr thanks

[uneven moss]

4 months now and my ticket hasnt been dealth with

[west quiver]

GG @uneven moss, you just advanced to level 3!

[uneven moss]

I sent the tickets as the support people told ne

still nothing

I wasted 4 MONTHS trying to get this to work

support is really not helpful

[idle vault]

How do I check if there is a buff update?

[vale obsidian]

this is probably asked by everyone

how long would it take to get 5$ worth of a gift card without premium

[magic inlet]

Probably yes if you are US only so you can get a keyboard/mouse/headphones etc whatever is in the marketplace

[magic inlet]

it depends on how much you earn buff coins

[magic inlet]

I don't even know what kind of card you'd want

[charred crane]

Why is the number of products in the buff market so low? ??

[marsh lantern]

there’s a lot of demand and stock runs out quickly

you need to be fast

[fading olive]

Hi I have a couple questions. I sent a friend a referral code and he earned 5 buffs playing Valorant last night, but I haven't gotten the 200 points yet. When can I expect that to come in? Also, the mobile Buff app gives me an "application error", what do I do about it?

[charred crane]

bro do you speak turkish i am asking for your name

[marsh lantern]

hm, that’s a new promo, it might take a while - if you don’t receive them, send a ticket #open-a-ticket

[marsh lantern]

nop, sorry

[charred crane]

oh ok

[fading olive]

How long should I wait?

[charred crane]

I see a total of 17 products that are in stock and not in stock.

a system in the style of hidden product came?

[marsh lantern]

no info about that, sorry - but i’d wait like 24 hours

[marsh lantern]

some items out of stock can be bug and don’t appear due to an api issue

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻#0014 (Staff)

[marsh lantern]

but you can only see items redeemable in your region and global

[fading olive]

Got it, thanks!

[last agate]

why are tehre less and less items in the marketplace?

[charred crane]

ty

[west quiver]

GG @charred crane, you just advanced to level 1!

[charred crane]

ı reloading buff

[marsh lantern]

probably out of stock at the moment

[last agate]

ty. Can you also tell me whats the best time to log on to buy rewards (ECT +1h, Poland)? Because whenever I log on all the rewards I want (riot rp cards) are already out of stock or showing available but I cant purchase them

[marsh lantern]

unfortunately, we don’t know when is the next restock, i recommend you take a look at the market and check when items come to stock (remember that it’s not accurate and it can change)

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻#0014 (Staff)

[last agate]

Sure, thanks for the help

[lyric patio]

when you clain premium in the battlepass do you get it in inventory or does it activate ?

[plush cradle]

Inventory.

[half lantern]

Hey is anyone having trouble getting exp while playing your game? I lost 8 hours worth of exp, and they were games recognize by buff that I would get exp in

[marsh lantern]

yes, sorry about that! seems like a general issue

[lyric patio]

im getting xp now, but my quest are not progressing, DX

[lyric patio]

i have claimed mine but it didnt appear, should i wait until tomorrow or reset to check again

[frosty nest]

#latest-news

[half lantern]

I see, thank you! do you know if this is currently being worked on and will be address in the next update?

[frosty nest]

Yes it is being worked on

[half lantern]

I see thank you!

[balmy prairie]

Tolga, may i know how to change region?

i want the marketplace to show gift cards, but in € not in $ since $gift cards dont work for europe

@smoky sand what happened

then nvm xd

[west quiver]

GG @balmy prairie, you just advanced to level 4!

[plush lily]

hey guys

i bought 15 dollar global riot gift card

i redeem it

and it says : not redeemable in your country ?

[frosty nest]

send a ticket #open-a-ticket

[balmy prairie]

i got the same problem, now im waiting

its been one week since i sent the ticket tolga

[frosty nest]

send a reply to the ticket

to get a faster reply

[plush lily]

i did that

nothing

[keen mica]

Does anyone know if buff mobile points transfer to buff pc ?

[frosty nest]

Yes, same account

[keen mica]

ah okay so it just takes some time for the points to register

[frosty nest]

Probably, yes

[keen mica]

i also saw that there was a 15$ riot card there will it never come back bc it wasnt there at all, instead of it saying out of stock

im thinking it wont come back

[marsh lantern]

it's out of stock

if you don't see it, it's probably an api issue

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻#0014 (Staff)

[keen mica]

i seee thank you

[last stirrup]

Hello
I am getting only 1 or 2 XP from Buff, i opened a ticket 5 days ago sent also the screenshots and i am still waiting to hear from you. I really hope someone can help.

[marsh lantern]

seems like this is a general issue, unfortunately, it should be reported already!

[proud wasp]

[last stirrup]

ahhh okay, so i need to wait for the release of a new update.

[marsh lantern]

i don't know if it's going to be a new update or if they can fix it without it, but several users already sent a ticket about this, and you're free to do it too to help them find the issue! you can also send your logs, if you wish #open-a-ticket

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by Ali 🌻#0014 (Staff)

[wheat igloo]

Do not worry just send me a message. All message will be answer tomorrow as I'm going to sleep now. If anybody else have the same feeling do not worry to send me a message as it is my job to do and I volunteer to do that. 😉

[last apex]

why cant i make an account

it says i already have one while i never made one

and when i tried with google it said my account was frozen

[marsh lantern]

did you already have an account?

[last apex]

nope

[marsh lantern]

hm, you have to send a ticket #open-a-ticket

[last apex]

ok thanks

[twilit vigil]

I am extremely unsatisfied with BUFF and I wish to uninstall it

[marsh lantern]

i'm sorry to hear that, i'll leave below instructions on how to uninstall, but, can we help with anything first?

[noble acorn]

UNINSTALL BUFF

If you wish to uninstall both BUFF and Overwolf, please check the following link and find and uninstall Overwolf: https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-10-4b55f974-2cc6-2d2b-d092-5905080eaf98 (uninstalling Overwolf automatically removes BUFF)
If you only wish to uninstall BUFF while keeping Overwolf on your computer, you can do so by locating Overwolf in the bottom right of your taskbar and double clicking it. A side bar will open - hover over it, locate BUFF, right click it and press "Uninstall".

Summoned by Ali 🌻#0014 (Staff)

[twilit vigil]

nah, thanks

[cunning cove]

hi what does this mean

[proud wasp]

it appears to be broken

[surreal bloom]

does the premium elite 24h token give you all the benefits or just certain

cause i activated one and still have ads, can't but premium price and no extra daily challenge

[marsh lantern]

did you try restarting overwolf?

[surreal bloom]

ok now it works, maybe you have to put a notice on it so people might know

thnx anyway

[vague latch]

mw2 got added to overwolf, any ideas how long until buff will integrate the game due to the amount of demand?

[marsh lantern]

no info, sorry!

[vague latch]

no worries

[coral gazelle]

hello

I have a problem

hello, my problem is, for example, the buff gave me 6 headshot missions and I did it, but when I entered the buff, the missions were still 0, I wonder why this problem?

[proud wasp]

restart buff

we're having some issues with the auto-update feature

[coral gazelle]

my latest version so up to date

[solar silo]

I recently brought 5 lootboxes and the buff pass, and im missing alot of it all, I never received the buff points from the loot boxes, and am missing alot of stuff from the buff pass also, such as the free golden spin, all the raffle tickets, and im not 100% sure if i've received the buff from the buff pass or not, but I dont think I have, if I did, I dont think I received them all... has anyone else had this issue, and should i open up a ticket about it?

[manic seal]

check #latest-news

and about the lootboxes send a ticket #open-a-ticket

or you can talk about it with them

do that first yea

[ember anchor]

when is restock for new zeland

[manic seal]

#when_is_next_restock #870329411986149536

[twin fog]

dreamybull

[misty storm]

Last week I just started to get back into using Buff again and it started out fine, I was able to complete and claim the points for the first two stages, but for some reason when I finished the third stage it wouldn’t let me claim the points (buff logo would spin around for few seconds and show the points were still unclaimed) thought it was maybe a one time thing but it just happened again this week for the first stage. I’ve tried logging out and back in and same with uninstalling but still hasn’t worked

[manic seal]

challenges are bug this week

[split narwhal]

idk why but im getting very less exp for the games im playing rn

im getting like 7-8

after playing for 1-2 hours

[manic seal]

xp and bp are bug rn

[split narwhal]

oh ok ty

[dusky zealot]

ur bio aint funny..

[misty storm]

my bad g.

[winter scaffold]

fr

[dusky zealot]

being sarcastic?

[winter scaffold]

not at all

[dusky zealot]

ty man

for being respectful

[manic seal]

please use #off-topic-english to chat.

[winter scaffold]

k tysmm

[winter scaffold]

why is the xp per match so weird

smtimes 100 smtimes 8

[modern estuary]

what is the reward track?

[errant girder]

None

[tawdry kestrel]

I am not able to login to my buff acount , it says it's frozen , i haven't used it in a long time but now i'd like to get buff back , how do i unfreez my account ?

[magic inlet]

Your account is frozen for your inactivity

#949222789506797648 1.

[tawdry kestrel]

thank you.

how long would it take to review my ticket ?

[magic inlet]

3-5 business days + 7 days to complete the form

[tawdry kestrel]

alr , thank you.

[winter scaffold]

can anyone show me the market place for all types of valo gift cards?

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Lukskubik#4930 (Normal User)

[magic inlet]

Depends where you're from

[winter scaffold]

ok tyy

[grizzled galleon]

hello , what are we supposed to do about missing buff pass rewards in inventory ?

[magic inlet]

#latest-news

[grizzled galleon]

i tried but couldn't message him

[marsh lantern]

kops said last night that they opened their dms, can’t you dm them?

[clever inlet]

is there minecraft in buff

in the market place

[marsh lantern]

it was, seems like it’s out of stock now

[marsh lantern]

it’s bugged, several users reported it, so it seems like a general issue

[winter scaffold]

oo

tyy

[marsh lantern]

reward track is the name for the points earned in the pass

[marsh lantern]

oh, wait until they are online, maybe it lets you like that

[grizzled galleon]

okay thank you

[frosty nest]

Try dming me to test

It might be discord settings issue

[grizzled galleon]

ok

[frosty nest]

I doubt Kops closed DMs in 1 day 😄

[grizzled galleon]

same issue

[frosty nest]

Then it's about your Discord settings

You might want to check it

[grizzled galleon]

okay i will check , thank you

[winter scaffold]

when t he gift cards appear in market is it only one?

[west quiver]

GG @winter scaffold, you just advanced to level 3!

[winter scaffold]

like the first one to claim get its?

[frosty nest]

No

There's a stock, it ends and item disappears

[winter scaffold]

ohh thanks

[vivid ember]

Its been almost a year and PUBG damage issue has still not been resolved.

[marsh lantern]

what issue is that?

[charred crane]

How do i unfreeze my buff acount

[marsh lantern]

send a ticket #open-a-ticket

[umbral mortar]

My account says it's frozen

what do I do?

[marsh lantern]

send a ticket #open-a-ticket

[umbral mortar]

yes I did

thank you

[wheat igloo]

I've got your message do not worry. I will reply on every message I've got. Just need you to be patient 😇

[thorn hedge]

bruh its like i get wins and they dont track

[marsh lantern]

what game and gamemode?

[thorn hedge]

fall guys

[charred crane]

78xp only?!@?#!?@#

[marsh lantern]

check these steps

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Ali 🌻#0014 (Staff)

[thorn hedge]

and i just won a regular squads

[marsh lantern]

it's a bug, already reported by several users, sorry!

[charred crane]

ohh ic

[thorn hedge]

nah this is a joke

[charred crane]

whats gamer boost?

[marsh lantern]

first challenge is completed, now you need to earn a crown and it should let you go to the second level

[charred crane]

i just claimed it but its not there in my invontory

[marsh lantern]

you can activate it in your profile

[thorn hedge]

bro ive won 3 games. which is three crowns

[charred crane]

oooo

[marsh lantern]

go to your profile and under your profile picture click on "boost"

and you'll promote your profile for 24 hours or so

[charred crane]

ya ya i found it ty!

[marsh lantern]

hm, but your ss says 0 crowns

[thorn hedge]

yh cus the apps broken

[west quiver]

GG @thorn hedge, you just advanced to level 3!

[marsh lantern]

i'm sorry about that, we are aware that there are some bugs and users are already reporting them - you can report this to devs by sending a ticket with your logs. remember to upload your logs on the cloud (drive, mega, etc) and paste the link on the ticket, so they can take a look at them! #off-topic-english

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by Ali 🌻#0014 (Staff)

[vivid ember]

If the weekly challenge for PUBG includes the mission "Deal X amount of damage" then none of the two missions will track unless the damage one is completed. It rarely tracks the damage so you are stuck now.

or you could spend an hour doing a certain thing to make it track which is to kill yourself at the beginning of the match by drowning.

and the challenge with go from 0 damage to 100 damage out of X.

[wary coral]

why is it that every time a get a forfeit in rocket league it always gives me .01 buffs? even when its like 5-0 it always gives only .01

[frosty nest]

how many mins does the match take?

[ocean laurel]

ur support its awesome. Waiting answer about 2 weeks

[thorn hedge]

innit. nobody even gave me a proper answer to my questions

just oh your thing is broken. check ur overwolf. no its just the app. its bad. why is there ads about it. all the time its buff and honey ads. so im like hmm lets see what the hype is. nothing really

just a broken app

[frosty nest]

What is broken

tell me about your issue

[frosty nest]

what is the problem, maybe we can help

[thorn hedge]

i have won games on fall guys

doesnt add up

[marsh lantern]

if a challenge is broken, you can help devs finding the issue by sending a ticket with your logs

[frosty nest]

did you earn coins

[vivid ember]

i thought you'd say that

[thorn hedge]

yes and xp

[marsh lantern]

that's all i can tell you here, sorry! we don't handle administrative stuff and you can help them finding the issue that way

[frosty nest]

send ss of mission

[vivid ember]

i did that once and never again and supposedly will never do that.

They suck a lot

[smoky pendant]

GamingXP#4545 has been warned.

[vivid ember]

sure

[thorn hedge]

my first game i win. it does the first challenge

[vivid ember]

the truth always hurts

[thorn hedge]

but not the win

when i did win

[frosty nest]

No, truth hurts people, people hurts others

[frosty nest]

hmm

[vivid ember]

btw, i aint native but is "s*cks a lot" really that bad?

[frosty nest]

Does it matter if it's "really bad" or "bad"?

Bad is bad

[vivid ember]

i use it to say that they are not good. But i dont what i conveyed to you guys back there

[frosty nest]

@thorn hedge@vivid ember What was the last answer you both got

brb in 10-15 mins

[thorn hedge]

sent a gif explaining if its open in overwolf or something like tha

[vivid ember]

It was on september 26, 2022 about steam card not being on the market.

[marsh lantern]

?

but did you send a ticket about the pubg challenge?

[vivid ember]

yes

[marsh lantern]

about that steam card, it's probably an api issue and it's out of stock

[vivid ember]

it was last year. i know that now

[marsh lantern]

good, then they're probably aware of this and working on it - i can't tell you much more here, we don't have more info

if you wish, you can try again sending logs

[vivid ember]

BTW, this was the first ever warning i got on discord. One heck of a tiny experience kinda

[vivid ember]

maybe

[frosty nest]

to the ticket I meant

did they send a gif?

DID THEY STEAL MY GIF!!

😂

[thorn hedge]

The gif showing bottom right arrow. Click overwolf and tick the game u wanna tradk

Its a load of **** cusit does work. When it wants to

[frosty nest]

https://media.discordapp.net/attachments/987965805151023195/987985761833988166/overlay-hidden-overwolf-icon.gif

[thorn hedge]

Yes that one

Cus i did both challenges in one game but only one counted

[frosty nest]

what does popup show

after a fall guys match

check it

[ocean laurel]

I wanted to buy tickets and as far as I could tell at the time the app crashed badly. I pressed many times to buy tickets and the next day I see that I no longer have 3k points because I bought tickets.

[frosty nest]

when was the last time you got an answer?

[ocean laurel]

I wrote a ticket, they wrote that I would provide an email address. I provided an email address and there is silence, no one replies

[west quiver]

GG @ocean laurel, you just advanced to level 10!

[eager lava]

i bought roblox global gift but i cant redeem it bcs it doesnt match my country currency

[frosty nest]

what does error say?

[frosty nest]

what is your ticket id

[ocean laurel]

72628

[frosty nest]

👍 I will send it to a staff and hopefully you will get answer

[ocean laurel]

[eager lava]

Gift card currency must match your account country.

[frosty nest]

#open-a-ticket send a ticket

[trim pond]

[marsh lantern]

is it giving any issue?

[trim pond]

yea

ill try restart buff

[marsh lantern]

what is it?

[trim pond]

i killed 20 and it say still 0

do i restart buff or?

[marsh lantern]

maybe you need to complete the first one, but i think it was changed yesterday, so no info atm

[trim pond]

no problem

i gtg

[glad verge]

this XP system is broken

what the duck

[marsh lantern]

yes, it's a general issue already reported by several users, sorry about that

[ionic steeple]

why on my phone, when i have been playing for a few minutes, it told me that i reached the 30 buff limit today on the minigames and i m nowere close to 30 buffs from the minigames. more like 2.

[wanton grail]

what is this?

[west quiver]

GG @wanton grail, you just advanced to level 1!

[slow badge]

happening to me too

[wanton grail]

ok what the problem?

[frosty nest]

where it is?

[wanton grail]

no its comeback

[golden crescent]

i didnt got the email thing to acept

[frosty nest]

accept what 🤔

[golden crescent]

my acc i created

and i typed good email bc i thouth i typed wrong pasword so i changed it by eamail but i dont hawe thing to "verify" my email

any help?

[frosty nest]

try using google or discord

[golden crescent]

wdym discord

[slender agate]

bruh how do u have 440 radianite? ;-;

didnt spend it?

[mild glacier]

when fix?

[marsh lantern]

no info, sorry

[mild glacier]

because if i get 3 XP per game on league i cant finish the pass 😦

[west quiver]

GG @mild glacier, you just advanced to level 5!

[thin flicker]

me too and i paid for the buff pass so thats unfair lost 8 days of gameplay

[mild glacier]

yes me too.. i buy premium elite for get free pass but i get 3 XP sice 2 weeks

[pseudo jacinth]

what do i do if a missions wanted 6 headshots and i got 8 and it says i got 5

[thin flicker]

😢

[marsh lantern]

it must be headshot kill, not only hs

try restarting overwolf and playing another match

[glad verge]

I only spent 30 radianites. Been playing valo for almost 18months now.

[weak blade]

are vpn bannables?

[slender agate]

Understandable

[west quiver]

GG @slender agate, you just advanced to level 3!

[hearty bloom]

My account is frozen how to get it back

[radiant zealot]

for me mobile weekly challenges doesn't work

[twin pecan]

hello i have a question every time i check the stock on buff its empty , i checked the stock every 30min i got a lot of points and i was in this app for like 2years and i've never bought something from the shop cuz its emty

can someone find a solution for this

[radiant zealot]

you mean marketplace out of stock?

[west quiver]

GG @radiant zealot, you just advanced to level 1!

[radiant zealot]

!rank

[west quiver]

SergioGamer03, that command is disabled in this channel.

[twin pecan]

yes

[west quiver]

GG @twin pecan, you just advanced to level 1!

[radiant zealot]

marketplace gets restocked 2 times a day

[twin pecan]

for steam cards its every 24 hours

and checked at 12am and it was empty

after 24h

[radiant zealot]

you have to see at what time gets restocked

[twin pecan]

how can i know the exact time

like fr its empty after 0.001 sec after restocked

[radiant zealot]

for example i know that riot card gets restocked at 2:30 p.m., Rome time

At 2:30:00 i open app

and then it's more likely a race to get the code

because it gets out of stock within seconds

[twin pecan]

so the restock is like only 1 card for 12 hours?

[radiant zealot]

Not one but some

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Lukskubik#4930 (Normal User)

[ocean steppe]

ultra instinct theme from Dragon Bleach Piece

trust me

[weary elbow]

@ocean steppe if you wanna do jokes do it in #spammmmm😈 or even in #gaming-chat

[proud wasp]

?warn @ocean steppe

[smoky pendant]

**Command:** ?warn

Description: Warn a member
Cooldown: 3 seconds
Usage:
?warn [user] (reason)
Example:
?warn @NoobLance Stop posting lewd images

[proud wasp]

ah rip

[weary elbow]

This is a support channel so keep it like that, also dont send that kind of messages

[marsh lantern]

yes, it’s against ToS

[marsh lantern]

send a ticket #open-a-ticket

[plush lily]

guys

i have a 15 dollar code

that only works in turkey apparently

i got it from buff and it said global but its not

[marsh lantern]

did it say global but only works in turkey?

[plush lily]

yes

i can show u the error code

here

i contacted riot

[smoky pendant]

faress#8374 has been warned.

[marsh lantern]

and is it turkey only?

send a ticket about this issue #open-a-ticket

[plush lily]

yes

why did u warn me

[marsh lantern]

#off-topic-english

[marsh lantern]

#info-and-rules no selling nor trading is allowed

[plush lily]

ohhhhh shiii

[west quiver]

GG @plush lily, you just advanced to level 1!

[plush lily]

my bad

buff support never responds

i contacted like 3 times

[marsh lantern]

they do

[plush lily]

they never respond

i can show u screenshot

[marsh lantern]

it takes a few days, but you do receive an answer

[marsh lantern]

about this, did riot tell you it was turkey only?

[plush lily]

i recieved this

i replied with the info they need

[marsh lantern]

that was 3 days ago

[plush lily]

which was 3 days ago

yea

[marsh lantern]

an average response time gets 3-5 business days

[plush lily]

i replied after they sent

[marsh lantern]

be patient, you’ll get an answer

[plush lily]

3-5!!

thats too much i think they forgot me

[marsh lantern]

they did not, wait patiently and you’ll get your answer!

[plush lily]

do u work in buff ?

[marsh lantern]

nop

[median gust]

Why when I try to log in it says "Frozen account"?

[marsh lantern]

@plush lily

[marsh lantern]

send a ticket #open-a-ticket

[median gust]

Thx

[indigo pasture]

is there any way to fix Rocket League rewards? I don't get any buffs or exp or challenges complete
I play it via Epic Games btw

I was playing Casual 3v3, and Ranked 3v3

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Lukskubik#4930 (Normal User)

[marsh lantern]

do you mean challenges or are you getting no points for playing?

[indigo pasture]

both

I'm playing for 3 days already

[magic inlet]

Rocket League works normally for me the problem is that you have Epic games and I use Steam 😦

[indigo pasture]

I'll try this now and report back

[indigo pasture]

I wish I could use Steam too but it's not possible unless you bought it ages ago

[magic inlet]

I got a free code for Rocket League (steam) 😄

[meager glacier]

Where is the marketplace valorant point part?

Where is the marketplace valorant point part?

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Lukskubik#4930 (Normal User)

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Lukskubik#4930 (Normal User)

[marsh lantern]

RP are out of stock atm

check #870329411986149536 and #when_is_next_restock

[magic inlet]

you don't have to post it twice for me to send you 2x robot 😄

[meager glacier]

no icon

[meager glacier]

sorry 😄

[magic inlet]

you can get $5 in the raffles, depending on if you win

[marsh lantern]

check bot message above

it's an api issue

[meager glacier]

where is the bot message

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻#0014 (Staff)

[marsh lantern]

that one

[magic inlet]

I sent it to you twice. Because they asked twice

[steady canyon]

im having troubles with buff not giving me xp or credit towards challenges or the pass is their a fix for it?

[meager glacier]

thanks

[gilded kelp]

i cannot open the tasks menu on my mobile it just loads how can i fix this ?

[marsh lantern]

that's a general issue, several users already reported it, sorry!

[mild glacier]

XP per game?

[marsh lantern]

ios or android?

[meager glacier]

:X

[magic inlet]

you can get $5 RP in the raffles, depending on if you win 😇

[gilded kelp]

Android

[steady canyon]

oh ok all good

[marsh lantern]

try changing your network, like using another wifi or mobile data maybe

[steady canyon]

just weird that nothing is like tracking xp wise for the battle pass and challenges

[gilded kelp]

i have tried it even tried using different mobiles but still the same issue

[mild glacier]

hey how many XP you get for one game on rocket league?

[charred crane]

Why are there no Riot point cards in the store?

[west quiver]

GG @charred crane, you just advanced to level 2!

[marsh lantern]

hm, app might be down atm, maybe try again in a while

[marsh lantern]

they're out of stock

[meager glacier]

I'm progressing too slowly, is there anything else I can do?

[magic inlet]

1-100XP

[marsh lantern]

play more, use boosts from the pass (or premium)

[gilded kelp]

tried for 3 days T_T

[mild glacier]

if i get 3XP is a lot... how can you get 100?

[marsh lantern]

that's weird then, what's your region?

[meager glacier]

ok

[magic inlet]

for a certain playing time

[gilded kelp]

Asia

[charred crane]

Will they be back?

[marsh lantern]

did you try reinstalling? also, what part is loading?

[marsh lantern]

probably

[charred crane]

Ok thanks

hello there is no vp in my market what can i do it doesn't show up to come

[gilded kelp]

yes i did reintall the app several times , the part where in earn section there is a it says complete tasks and when i click on it the buff coin just spins there

[marsh lantern]

it's out of stock, if it does not appear, that's an api issue

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻#0014 (Staff)

[marsh lantern]

could you send screenshot?

[charred crane]

thank you

[gilded kelp]

yes let me just take one

[charred crane]

Will it show when stocks are renewed?

[west quiver]

GG @charred crane, you just advanced to level 1!

[marsh lantern]

yep

[charred crane]

thanks

[magic inlet]

you can get $5 RP in the raffles, depending on if you win 😇

[indigo pasture]

I did it all and got the points

[west quiver]

GG @indigo pasture, you just advanced to level 6!

[gilded kelp]

@marsh lantern

[west quiver]

GG @gilded kelp, you just advanced to level 1!

[magic inlet]

#info-and-rules 4.

[marsh lantern]

maybe offerwall it's down, or not available in your region atm

[ruby pumice]

i know it has nothing to do with Buff....but have someone maybe the same prolem...my game doesnt start in Bluestrack

[west quiver]

GG @ruby pumice, you just advanced to level 1!

[marsh lantern]

#off-topic-english

[gilded kelp]

can i change the region and then try

[marsh lantern]

you can't, sorry!

[gilded kelp]

ok T_T

[winter scaffold]

i had a good game in valorant and i didnt get buffs for that match

or xp

t

the buff app is open

[charred crane]

where can i join the giveaways

[magic inlet]

Wdym ?

[marsh lantern]

check your transactions just in case, please

[marsh lantern]

you can join giveaways here -> #giveaways

if you meant that

[charred crane]

thanks

[winter scaffold]

how to?

[magic inlet]

Click Profile -> Go to profile (green) -> Transactions

[viscid spear]

will ,riot cards come back?

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Lukskubik#4930 (Normal User)

[marsh lantern]

probably

they're out of stock atm

[viscid spear]

k ty

[magic inlet]

you can get $5 RP in the raffles, depending on if you win 😇

[winter scaffold]

oh ye

thanks both of u <3

[viscid spear]

i have no luck :3

[west quiver]

GG @viscid spear, you just advanced to level 1!

[viscid spear]

https://tenor.com/view/enough-gif-18442674

[magic inlet]

maybe next time you'll win 😇

[magic inlet]

🤷‍♂️ 😇

[mild glacier]

howw

[mild glacier]

how

[magic inlet]

I played for 5 minutes and got 114 XP 😄

[ionic steeple]

wuttt

0.01 buff

[mild glacier]

i bought premium elite for get free pass but i cant finish it because of this

from the start... 1 month on rocket legaue max 6 XP x game

[magic inlet]

I'am Regular 😄

[mild glacier]

i see

this is unfair

[wary aurora]

can i know what's wrong with xp for buff pass?

[winter scaffold]

the xp is a glitch

[wary aurora]

but on pass xp didnt move at all

[winter scaffold]

yeah

u need to restart

buff

or overwolf in end task

[wary aurora]

again

nothing changed..

i restart overwolf

[winter scaffold]

restart overwolf

[wary aurora]

.

[wary aurora]

.

[winter scaffold]

oof

idk more

[weak blade]

are the riot gifctards out of stock completly or is it bugged that they no longer appear

[viscid spear]

they are out of stock

:3

as they said

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Lukskubik#4930 (Normal User)

[magic inlet]

you can get $5 RP in the raffles, depending on if you win 😇

[weak blade]

but do they still restock them?

[marsh lantern]

yes

i saw them last night

[weak blade]

were they regional or global?

[marsh lantern]

i think it was 2.5€ eu and 5$ global if i'm not wrong

[weak blade]

they no longer appear to me

[marsh lantern]

that's an api issue

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Ali 🌻#0014 (Staff)

[weak blade]

whats that?

[magic inlet]

strange because nowhere in the market did I have 2,5€ and I am EU region

[marsh lantern]

read bot above for the explanation!

[marsh lantern]

don't you see them now?

[weak blade]

ohh ok

thank you for answering

[magic inlet]

ehmm I've never seen them

[marsh lantern]

they were in stock 1 hour ago, are you from europe?

[magic inlet]

Yes, I have an EU only card items, but I haven't seen anything 2,5 € 🤷‍♂️ . And you're sure it was an EU card?

[marsh lantern]

i'm seeing it right now - 2.5€ eu only RP

[magic inlet]

hmm I don't have that but I'm really from the EU

[magic inlet]

the most I can see is this, nothing more EU

[marsh lantern]

that's weird, and you don't see riot access code for 2.5€?

[weak blade]

can you see the 5 dollar global riot card?

[magic inlet]

no Riot Cards I don't have a marketplace right now

[signal bone]

How can I change my email linked to my buff account?

[marsh lantern]

hm, could be an api issue, let's wait until they're back on stock

[magic inlet]

last seen yesterday

[marsh lantern]

you can't, sorry

[signal bone]

My email got deleted 😭

[marsh lantern]

you can always try sending a ticket and explaining the issue #open-a-ticket

[signal bone]

Oh thanks 🙏

[magic inlet]

how do I know when to renew the 2.5 € card when I don't even have a marketplace 😄

[weak blade]

when they restocked them?

[magic inlet]

yep and then it was removed

[weak blade]

so they will only appear now when restock

[marsh lantern]

probably out of stock

[marsh lantern]

yep

i haven't seen them in a while tho, you can check here a list of all market items (some might be missing), but we don't know when the next restock is going to be #974735189341249546

[magic inlet]

and what region does the card show you as an example of this?

[marsh lantern]

global, just like that

[magic inlet]

Hmm, I guess it's on the ticket.

[west quiver]

GG @charred crane, you just advanced to level 2!

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻#0014 (Staff)

[wicked inlet]

None

[winter scaffold]

valo trackker not working

[marsh lantern]

yep, check #latest-news

[winter scaffold]

it wasnt in transaction it was free reward thingy

yeye i did thas why i said here lol

[karmic vortex]

5 AM and 5 PM PST time

[slate belfry]

at the moment every 24 h

[brave yew]

hello, i'm having sum lil issues with loging in my account on the app

[magic inlet]

is this showing you some kind of error ?

[brave yew]

yup

[magic inlet]

What happend your account

[brave yew]

mwell, i don't really know

wait i think i actually got it xd

[noble acorn]

WHY IS MY ACCOUNT FROZEN?

Our anti-fraud system has detected that based on your fingerprint you are the owner of multiple Buff accounts or that a VPN was detected, which is prohibited according to our TAC. To avoid this kind of situation in the future - please avoid multiple accounts creation and using VPNs.

Summoned by Lukskubik#4930 (Normal User)

[mild pendant]

my buff challange for league of legends isnt working why?

[marsh lantern]

what challenge?

[charred vortex]

so when i have buff open and i play DBD it seems liek teh overlay doesnt dissapear and the buff overlay stays on teh left top corber of the game no matter what i do so i end up closing buff and i cant win no points or xp from it

[lusty ridge]

can someone help me what to do when i cant get my battle pass rewards,

i collect it but then i cant find it anywhere

[marsh lantern]

if you do ctrl + tab, can't you close that window?

[charred vortex]

nope

[marsh lantern]

what rewards were those?

[marsh lantern]

you can always try going to your desktop, alt + tab and open buff, and try to close that pop-up window

[fluid hinge]

makes sense i got 13rr

[lusty ridge]

the first tier the token and the second a profile picture but the third some coins it collected without a problen

[marsh lantern]

what?

[fluid hinge]

26k s2 and got 13rr

[marsh lantern]

just so i understand, you didn't get the raffle tickets and the pfp?

[fluid hinge]

and i am not match mvp

[marsh lantern]

rr?

[lusty ridge]

yeah

[marsh lantern]

raffle tickets can be found on "raffles" tab, do you have them there?

[charred crane]

hey guys, Im not gaining proper XP for the games I play, it gives me just 3 or 4 XP for a 4 hour session this season, but on the last season, I'll get around 3500 XP for every 4 hours I play. Is there any way to fix it?

[lusty ridge]

yeah i know but i cant see them here

[lyric patio]

it happen to me sometimes, and they usually appear like 10-25min later,

[charred crane]

Cuz I lost around 60K exp in just last 4 days. I am actually worried that i wont be able to complete Buff pass in time

[lusty ridge]

i completed the stage 3 days ago

[lyric patio]

then just ignore my dumb ass XD

[charred crane]

Anyone else facing the same issue?

[lyric patio]

yeh, i reset my pc and it counted proper xp agian for like 5 games, and went ghost again

[lusty ridge]

yeah but 3,4 first games of day are ok but then just t o10xp i thought on buff is some daily limit

[charred crane]

No, I used to play 16 hours a day last season (4 x 4 hour session)

but this time, idk whats happening wrong

[charred crane]

You mean, reset all apps and settings? or just restart??

[magic inlet]

#info-and-rules 4.

[charred crane]

updated!

[lusty ridge]

and can i ask why the email support just ignored me?

[west quiver]

GG @lusty ridge, you just advanced to level 1!

[marsh lantern]

yes, seems like a general issue, unfortunately!

[mild pendant]

league challanges

weekly

and daily

[charred crane]

So is there any compensations? because i did played the game and i am actually concerned if i'll be able to finish pass in time, I did not receive any XP today also.

[charred crane]

Also, any idea on when will they fix it?

[lusty ridge]

and can you do something with this?

[marsh lantern]

does it say that you have 0 tickets?

[warm niche]

hi i reinstall buff and now when i try to log in i see this

[proud wasp]

open a ticket

#open-a-ticket

[marsh lantern]

when did you send the ticket?

[lusty ridge]

yeah do you want scrrenshot?

[marsh lantern]

are you earning points for playing?

[marsh lantern]

i have no info about it, nor an eta on the fix, so sorry about this!

[bright escarp]

i have thje same problem and i have no idea how to fix it

[proud wasp]

are u premium user?

[marsh lantern]

if you did not receive your rewards, check #latest-news

[proud wasp]

are u premium?

[magic inlet]

No I am Regular 🤷‍♂️ 😇

[mild pendant]

no

only XP

[lusty ridge]

thanks and what about the xps just waite or can you do something with it?

[magic inlet]

Valorant also ran me normally from XP 😄

[charred cape]

Bro its been like a month waiting for 10 euros steam gift card

[marsh lantern]

check your transactions, just in case, please

[marsh lantern]

what issue with the XP was it?

[mild pendant]

wdym with transactions

[marsh lantern]

to check your transactions, follow these steps: place your mouse on your profile picture, click on "go to profile", and "transactions"

there you'll see if you've been earning points

also, what gamemode of lol are you playing?

[lusty ridge]

after like 3 games a day i am getting like 10 for a 45 min game

[mild pendant]

just normal ranked

[marsh lantern]

10 points or xp?

[lusty ridge]

xp

like 1,2 point but semms fine

[mild pendant]

nothing

[west quiver]

GG @mild pendant, you just advanced to level 2!

[marsh lantern]

yes, it seems like a general issue at this points, you're free to send a ticket with your logs so they can figure it out! #open-a-ticket

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by Ali 🌻#0014 (Staff)

[noble acorn]

BUFF SETUP

1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.

Summoned by Ali 🌻#0014 (Staff)

[marsh lantern]

follow those steps

also, check the gif and see if lol is activated on your settings

[mild pendant]

its enabled

[frosty nest]

send ss of challenge

[bright escarp]

hi i have a problem about i deleted buff like a year ago and now i reinstalled it and every time i try to log in it just says its frozen

what can i do

[frosty nest]

#open-a-ticket send a ticket

[marsh lantern]

send a ticket #open-a-ticket

[frosty nest]

how did you understand you got xp

[bright escarp]

ok ty

[mild pendant]

this is also working but when i play and do the challange its not working also my daily

[frosty nest]

yes, but how did you understand you got xp but not coins

[charred vortex]

u not match MVP becasue reyna has 9 first bloods and more assist than u

[marsh lantern]

#off-topic-english pls

[lusty ridge]

ok but i send it yesterday and the didnt even answer

[marsh lantern]

an answer can take up 3-5 business days

[mild pendant]

after the game buff poops up and gives me XP

[lusty ridge]

ok

[frosty nest]

send ss when BUFF poops please

[mild pendant]

alr

[lusty ridge]

is this how the logs should look like?

[marsh lantern]

yep, it's a .rar file

[lusty ridge]

okey

[frosty nest]

you can close it

You need to see BUFF popup after the match

showing you the coins and xp you earned

[vapid eagle]

my buff is completely fine and then after the match i figure out i don't get XP but i get the coins

[west quiver]

GG @vapid eagle, you just advanced to level 1!

[proud wasp]

it usually comes in a zip

[marsh lantern]

seems like a general issue, several users already reported it, sorry about that!

[candid cove]

I found that not pressing keys on the keyboard for a certain amount of time causes the app to go offline and not track XP, even though it will track buff points just fine. Games were i use a controller or just mouse are mostly affected by this.

[marsh lantern]

i think tracker does not detect if you have a controller, so you barely earn XP (happens to me too), but if you play any other game with keyboard and mouse it should be fine - i’ve been playing lol today and sometimes it does say “back online” and sometimes doesn’t, so i don’t know if that’s the issue

[mild pendant]

idk how but now its working

[tranquil apex]

the message in #latest-news is not correct, valorant tracking still works

[marsh lantern]

they might unable it soon then

[marsh lantern]

cool!

[frosty nest]

Valorant went down #game-status

[lusty ridge]

i have a problem with support that on my ticket they answer in a minute but next on the email they stop responding

[west quiver]

GG @lusty ridge, you just advanced to level 2!

[slow badge]

kinda confused because my balance can't update anymore i have to restart buff

any news abt this

[proud wasp]

yet to be fixed :/

[ruby echo]

I hope they fix all issues soon

[marsh lantern]

you probably received an automated message saying that they received your ticket

now wait 3-5 business days until they can get to your ticket and help you!

[lusty ridge]

nonono i recieved normal message asking me which games and gameplays i played

or is this bot message?

[magic inlet]

and what's wrong?

[lusty ridge]

nothing but this they wrote like 5 minutes after i sent the ticket and this this they stopped responding

[tranquil apex]

does not look like it

this was from now

btw

[marsh lantern]

they’ll review your case as soon as they can! let’s be patient

[lusty ridge]

okey sorry

[magic inlet]

the RP 2,5€ item is still in the marketplace ?

[sharp crystal]

Is there any way to change the dollars to pounds?

[hollow dragon]

I haven't used my buff account in over 6 months, i login and see that my account is frozen, with no explanation. Can anyone help me?

[magic inlet]

#949222789506797648 1.

[magic inlet]

why do you need to change that?

[sharp crystal]

I live in UK and valorant points from US won't work

[magic inlet]

send ss card

[rotund crag]

I have the start and endgame screens turned of but they are still appearing

[hollow dragon]

I have put a message, thank you

[magic inlet]

ticket or email ??

[marsh lantern]

i cant check rn, sorry!

[magic inlet]

okay thanks for info

[hollow dragon]

It's a ticket i think

[warm niche]

hi i reinstall buff and now when i try to log in i see this

[weary elbow]

Now wait and your acc will be unfroze, you will get a form

[weary elbow]

Send a ticket in #open-a-ticket

[slate belfry]

Hello.
I have a question: if I'm from Moldova (basically Europe), I can practically redeem EU codes, but in the Shop I don't see EU codes, only global ones. Can I solve this with a ticket?

[mystic stump]

Hello. I got this issue with BUFF that when I launch a game. A small app pops up. I am very annoyed because this happens every single time that I start a game and I just want to delete BUFF because of this issue and because I think that the app doesn't do any good for me

[magic inlet]

You mean you don't see the EU items?

[candid cove]

There's a small window that should pop-up to show you that buff is tracking. If you would like to eliminate ads etc on start, you need to buy premium. The ads to free users is what offers rewards for everyone paid or not

[west quiver]

GG @candid cove, you just advanced to level 3!

[mystic stump]

Then if I would want to delete the app? Because I just tried too but now I have no way of getting in the app itself

[craggy quiver]

does anyone know why i dont get my buff coins?

[slate belfry]

Yes

[craggy quiver]

i didnt get anything from playing even though it told me i got some coins

and i claimed a weekly challenge

and it didint give me the 10

[white thorn]

didt you restart the app sometime i take a while

ând witch game did you play

[craggy quiver]

i did

csgo

[white thorn]

then i its weird because i play csgo too but for me i got my points

[craggy quiver]

oh

i closed it completely

[west quiver]

GG @craggy quiver, you just advanced to level 1!

[craggy quiver]

and now it works

good

[white thorn]

oke then its obv when it doesnt work xd but good for you when i works now

[magic inlet]

Try to look properly there should be 1 card only EU

[craggy quiver]

i mean like, i restarted it completely lol

[magic inlet]

Which game?

[craggy quiver]

it works now

[jade moth]

hi, i have this problem every time i try

[magic inlet]

What happend your account?

[jade moth]

I was logging in a few months ago, the buff was deleted and I reinstalled it but I can't login to the account

[proud wasp]

#open-a-ticket

[slate belfry]

can you tell me which one it is?
I looked recently and saw only globals, but I didn't see riot points in the Shop rn, maybe these are the ones

[magic inlet]

2$ Openbucks only EU

[slate belfry]

never seen 2$ openbucks. only 5$ openbuck, and it's global (and I don't even know how to use openbucks)

[west quiver]

GG @slate belfry, you just advanced to level 12!

[marsh lantern]

hm, you can try sending a ticket and explaining this issue #open-a-ticket

[tame wing]

I've bought 2 lootboxes one after another, but only one showed up

[inner sigil]

is it just me or am i getting next to no xp for playing

[weary elbow]

Its a bug that must be fixed by devs

You can send a ticket in #open-a-ticket with your logs if you want

[marsh lantern]

wait a few hours, if not, send a ticket #open-a-ticket

[south osprey]

Why my mission in brawl star dont work that say play 150 matches I play but the count dont go up

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by El GarenxD#7650 (Staff)

[grand panther]

Day 1 of asking BUFF to do the 2x event of tasks section

[marsh lantern]

wdym?

[grand panther]

Like the task section 2x

In buff

[marsh lantern]

do you mean like the one announced 3 months ago in #announcements⭐ ?

[violet pawn]

Ali or Tolga do u know if Devs or the group that is responsible for market, is working on the market

[marsh lantern]

what is wrong with the marketplace?

[violet pawn]

No new ways to spend our buffs, other than cosmetics

But selling premium wasn't a bad move tho

No new content for months anyways

[marsh lantern]

they're always working on bringing new items to the app, but, for example, RP cards get restocked almost every day

so i'd say they're working, yes

[twin pecan]

what time does the restock of steam card

[violet pawn]

So few options there tbh

[noble acorn]

RESTOCK

We don't really know when ANY cards will be in stock again. They're getting refreshed every once in a while, but also they're getting bought extremely fast.
So, probably, the best way is to keep an eye on the market to get in time for buying one :)

Summoned by Ali 🌻#0014 (Staff)

[lyric hedge]

hello, i am playing games and i earn 6 xp on 1 hour how can i finish the buff pass now?

[marsh lantern]

you can only see items redeemable in your region + global

[twin pecan]

yes what time?

is it 12am?

[marsh lantern]

it's a bug and it's already reported, but you're free to send a ticket with your logs! #open-a-ticket

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by Ali 🌻#0014 (Staff)

[violet pawn]

AFAIK it's usually 00 00 GMT

[marsh lantern]

read the bot, please

[twin pecan]

ok habibi

come to dubai

xD

[lyric hedge]

what logs ?

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by Ali 🌻#0014 (Staff)

[violet pawn]

@twin pecan check the time last restocked for a few days and try to calculate

[west quiver]

GG @violet pawn, you just advanced to level 2!

[lyric hedge]

ok tx

[twin pecan]

i'm not a calculator 😄

i'm pissed i check buff market every 30min and its out all time sad D:<

[violet pawn]

xD but it was at the start of hours (like 01.00, not 1.26) so not rlly hard

I was checkin everyday a few months ago

Do I'm not sure if its still the same

So*

[twin pecan]

so did u get any ?

[marsh lantern]

#off-topic-english please

[maiden hornet]

buff is not opening when i open games and is not tracking

[nocturne fiber]

Why is there almost no items in the store? back when i was grinding buff like 10 months ago the marketplace had tons of items to pick from

[marsh lantern]

what games and gamemode?

[violet pawn]

I'm waiting for smth good for 2k buffs for like 3 months

[violet pawn]

Sorry bge

Bye

[maiden hornet]

im trying to play valorant

[marsh lantern]

you can now only see items redeemable in your region + global

[marsh lantern]

check #latest-news

[maiden hornet]

and buff is just not tracking

[maiden hornet]

ohk thank you

[grand panther]

This 2x event thing

[west quiver]

GG @grand panther, you just advanced to level 5!

[nocturne fiber]

is buff using my gpu to mine ethereum?

[marsh lantern]

we don't have info if that's is coming back or when

[marsh lantern]

nope

buff does not mine anything

[lyric hedge]

how can i send the logs in ticket?

[marsh lantern]

you can upload them to the cloud (drive, mega, etc) and then paste the link on the ticket

[lyric hedge]

it is zipped file

[plush stream]

i want to redeem my buff coins to a riot games usd card but it is always out of stock what is the solution ?

[marsh lantern]

yes