#support-en
1 messages · Page 240 of 1
ummm try reset youre pc
Buff has many problems
GG @dusty condor, you just advanced to level 2!
i trying to buy the skin in the store and will reset tomorrow
let the devs cook
Please let me know if there is any explanation or news.
GG @wary summit, you just advanced to level 2!
steal not work
I think there is a problem with the buff today
ok tx bro
same thing happened to me
my transactions say i have over 30 buffs but i only have 30 still
????
also when i was playing forest it said i had over a thousand points to collect and when i left the game i got nothing
why does my buff say critical error?
i really need help here every time i redem my obucks card its say please contact ?
anyone know about this problem
youre giff card redeemed too ?
Is the "Earn buffs by watching ads" button ever gonna work or it also has to "restock"?
if anyknow about obucks gift cards and knows how to use it dm please
ive been trying to activate it for 10 mins
i restarted overwolf many times
and tried doing it from my phone
but nothing happens
I think still GTA V is not available in the marketplace.
i do the the thing where u earn more by watching ads but where do i claim the buffs for watching them?
everytime I've been playing overwatch and I close the game I won't earn any XP some times and there will be a message that says back online how to I fix this so I can get XP all the time again
you dont claim them its a s c a m
GG @spice wyvern, you just advanced to level 1!
If i buy 10 dollars steam card will it work because my account currency is euros
Yea but it will get me a lower amount but still work?
same amount of money just different currency
Imma try it next time i tried it like 3 hours ago but somebody took it
k
hi im having a hard time figuring out why I'm not actually receiving any of my coins i got the recent earn history and there is a ton there but i only ever actually received the first 30 for signing up
Restart overwolf
Thank you
Yes this is also true, but you get approximately 0,70 € cent less so I recommend to buy euro card
Stop saying it's a scam. Do you have any evidence
hey! always been wondering, why is it not accessible for asia pacific?
RIOT ACCESS CODES IN BR AND AP
Starting June 2021 Riot decided to stop accepting global Riot Access (RA) cards on AP and BR servers.
That means if you play on any of the Asia Pacific and Brazilian servers, you won't be able to redeem RP cards on League of Legends and VALORANT.
Keep in mind that it was Riot's decision and there's nothing we can do about it at the moment.
Also, RA cards don't work on Garena servers too.
If you bought an RA card and you play on AP/BR (VALORANT) or Garena (League of Legends) servers, please be careful next time and read the item description as all the cards are non-refundable!
garena's been long gone now so I thought that was just the reason but now that explains why. Thanks man!
hello, i have a problem, how cain i unfreeze my account?
Send a ticket #open-a-ticket
For some reason my buff pass isn't active anymore. I'm a yearly premium elite subscriber
GG @proven shell, you just advanced to level 1!
nevermind it fixed itself after i restarted my pc
i have the same issue but its a 50/50 when i start the app if i have the pass
hello i just spun the buff wheel and got 0.5 buff points but they did not get added
please help
why did i pay for premium and these stupid after screen things keep popping up even with the setting on
yeah
im refunding no reason to pay for premium if im not even getting all the beneifits it says
only reason i got it was cause of the pop up windows that tabs me out of games
and the feature to stop that doesnt even work
i just sent it i have over 30 points says the transaction logs where is my points?
not to mention its painfully obious that it just wants your information to sell cause they are not making money anywhere else except for premium which most people dont buy and the amount of money "they are giving out" is waaaay more then they are getting back unless of course they are selling your info
not getting all the benefits
yea just read my texts
they arent giving anything
its all ads and subscriptions
thats there money
their*
tht and never got my 25$ welcome and these buffs and xp is literal $h!t
if they are getting it then they have there own bots to snipe it cause i havent seen one person btw all of my friends have buff and they have gotten 0 actual good rewards like gamestop or smth
hi just do i have buff to valorant coz im new
unistall it
GG @quasi fable, you just advanced to level 1!
stupid
even if you sub to normal premium the settings to shut off ads doesnt work, theres no other reason to have the base version
you pay them 5$ a month and you still ads and tabbed out of your games
great service
KnightKnightMudhaFuka#3336 has been warned.
lol
1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.
follow those steps
it’s a known issue but you can always send them a ticket so devs can take a look at it
so its a known issue
that message was for another user
so i shouldnt have to send anything
proof it is a scam?
all the bonuses, for example
that’s a bug, not a scam, app is still on beta, so this things can happen
man multiple people have refunded not got there money back not gotten all the rewards like
i could care less about other benifits tbh
beta for multiple years???
minigame daily rewards reached problem?
kinda suspicious
they’ve refunded me twice with no issue, so
lazy apps
anyways, if there are no more questions, go to #off-topic-english
scam apps
hey ali
you are right
i have used the app for a year now and i can tell you its not a scam
GG @crystal marsh, you just advanced to level 2!
opp
GG @spice wyvern, you just advanced to level 2!
and dont be lying lmao
sheesh i just joined bc i was curious and the first thing i see is salt lake city 
?mute 522968851902627851 1440 Disrespectful to staff #info-and-rules
I couldn't find that user
okay!
maybe you can get some crappy rewards but dont you think its kinda suspicious they are always out of the good rewards
I tried downloading buff again coz it was not adding xp to my account even though i was playing games that are supported by it
wow disrespectful to staff?
and some user redemeed 80$ RP
sounds like silencing
read message above that
and read #info-and-rules
rule 1
are you even staff?
is it giving you xp now?
I have a premium for 14 days code but it's not redeeming when I press 'activate' it's just staying on "processing ..." for a long time
lmao
odd huh
yep
it’s been a bug since yesterday, please, send a ticket #open-a-ticket
lol i get a warning but i get scammed
ok
more like scam since forever
NvMe#0001 has been warned.
this is a support channel, i’ve been trying to explain your concerns, but you don’t read me - also, you’re telling people with actual questions that this is a scam
be free to give your opinion here #off-topic-english
my support question is why are people not getting there refunds not getting theyre awards paying money for there rewards then it says processing?
as i said, bug since yesterday
they’ll probably get refunded
i’m not a dev, so i don’t know!
i don’t work for buff, i don’t know!
i’m just telling what would probably happen
its ben stuck like this for three days straight even after updating it
weird man
NvMe#0001 was muted.
stuck on what?
must be high demand ig
ive been stuck at lvl14 fo three days straight
and what games are you playing?
Trackmania , roblox and unturned
1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.
check those steps and the gif
is it all activated?
if it is, do you see a pop-up window when you start playing?
thank for that ill check
@marsh lantern how to get frozen account back ???
#info-and-rules rule 4
send a ticket #open-a-ticket
@marsh lantern you are the best i think it worked
please, read #info-and-rules
rule 4
about the ticket, please wait 3-5 business days for an answer
ok
is there a time limit on how long you can play the game and get points? I frequently play World of Warcraft for 6-8 hours at a time. Everytime i start playing the screen pops up. But it doesn't pop up or give me points if i end the game if its longer than 2-3 hours it seems
Yo
Everytime an item is available, I want to purchase it but there is Everytime an error 🤬
where did u clicked?
Or is this just a scam here
I made a video but it’s to big to post it
I want that item, I played for 🤬
Support?!
GG @wicked bane, you just advanced to level 1!
Because that gift card was purchased already. You got to be faster, that's all there is.
It's just a visual "bug".
In that case, good luck trying to purchase the same card over and over today if you can't understand simple thing, that it was purchased already and you didn't do it in time.
Your question was answered clearly. If you have no other questions, go to #off-topic-english and talk about it instead of spamming this channel, thanks for understanding.
Restart buff and check your raffle ticket balance / or if you contributed any of them to current on-going raffles.
i already did
Already done
that
It’s available
Good
Keep going and you eventually get it.
Give me that item
I will post everywhere on the whole internet what buff is doing to their customers
Oh fine already
To make it clear.
You bought 13 tickets and what happened? Did it not come through or did you try to contribute in a raffle with that amount of raffle tickets and it just disappeared?
Done already
no
i bought 13 tickets
it took my buff points
i put 13 into the riot 5$ raffle
and theyre gone after an error
That’s because buff is sh it
if they’re gone, you’re probably participating with those tickets
im not
Giiih#9230 has been warned.
Just taking data and giving nothing
did you restart overwolf?
im gonnaa download stryda instead 😦
you don’t have any questions, you’re just being rude
go to #off-topic-english
I want my item
GG @wicked bane, you just advanced to level 2!
what item is that?
that’s a bug, send a ticket and they’ll help you out #open-a-ticket
Already done
it happens with itunes cards sometimes
Giiih#9230 has been warned.
Don’t care about any warnings here
if you sent a ticket, you’ll receive your answer as soon as they get your case
But no help
where in the rules does it say u cant critisise buff itself
when did you send the ticket?
I want see that 50 mails?!
you can, but you can’t be disrespectful
you can filter by searching buff on your email
where in the rules does iot say that
GG @hushed prairie, you just advanced to level 1!
you must answer then
well then do you know why my tickets have gone aswell as like 100 buff credits
I answered them 100 times
no, if they don’t appear or you’re not participating, you must send a ticket #open-a-ticket
With logs, photos, everything
But not help
I just want that item
It’s availiable, I want it. So easy
🤬
wait
you didn’t get to buy it?
it appears on stock but when you’re going to buy it, it gives an error?
I don’t care about your bugs
Is it the German card? Does it show "item not available" error when you try to purchase it?
Yep i was spot on
The issue at hand is that the card is out of stock but it somehow shows up as in stock on the market
I'll have someone check it out
I already said, I don’t care about any bugs
That's okay, I'm just telling you what the issue at hand is
When the current issue is fixed and it comes in stock for real
Yeah, we thought we fixed all of the cards with that issue but it looks like it wasn't the case
Either way it should be handled shortly
Lol
GG @wicked bane, you just advanced to level 3!
I'm sorry but the card is just out of stock, there's nothing else to tell you or to provide you
I know that this is not a satisfying answer to you but that's just what is happening here
The issue should be fixed and soon enough when you actually see the card in stock it will be in stock for real
U will get no help
Giiih#9230 was muted.
the points that i earn are not being added to my balance
restart overwolf and you should see them
ok
GG @snow field, you just advanced to level 1!
what happened to the £10 riot access code it no longer costs green coins ?
it’s probably out of stock
but coins are the same, just green price is for regular users and golden one is for premium users
but everyone have the same coins 
it’s just so people differentiate those two different prices
no but it just says the prime coins now the green are not there
so u cant buy with normal coins
that’s an api issue
In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.
you’ll see it again once is back on stock
what item?
premium 14 days
okay i will try
same error again
hello
why does my acc say its frozen
i try to log in anyway possible it says its frozen
?? pls help
When was the last time you were using BUFF?
like last year or smthing
In that case send a ticket choosing Category - Frozen Account . Go here -> #open-a-ticket
why the say error
GG @charred crane, you just advanced to level 1!
same
me 2
me too
GG @knotty root, you just advanced to level 1!
Wait till support will get your case and solve the issue. You should get an answer in 3-5 business days.
lmfao okay thanks anyways 💓
GG @split torrent, you just advanced to level 1!
Hello, I bought premium from marketplace, when I want to activate it from inventory
It gives an error and writes
failed to claim item
Restart overwolf
I did it twice
Does anyone help?
how do i uninstall buff? it annoys me
from owerwilf
what is that
does anyone know why the fall guys challenges dont work?
GG @thorn hedge, you just advanced to level 2!
i cant claim 3 days of elite
did you send a ticket?
read #latest-news
try to restart the app
GG @rare swallow, you just advanced to level 1!
question for someone, do i need to back out after every rl game for buff to not crash?
Is it normal getting about 30 XP for playing 3h OW2 and 16XP for 1h CS:GO?
no this happening with other people too
the xp we got reduced
Is it a bug?
idk might be
K
market is still not working
?
GG @lean tinsel, you just advanced to level 5!
i was refreshing the market and it was sain last purchase 12h ago i refreshed the market again now its sain just now howwww
QQ; Is there another way to perform the validation when buying? instead of email, perhaps something in the mobile app?
geldi girdim geçersiz kod diyor
GG @bleak robin, you just advanced to level 1!
I've had a relatively recent issue: the overlay for the app doesn't show up in my taskbar anymore.
I wrote to support and sent a ticket and they haven't responded to me for five days
my account is frozen
try waiting 2 more days
English please
nop
guys I got a 5$ riot games code from marketplace, but when I redeem it I see this msg "the code has already been redeemed previously"!!
3-5 business days + 7 days to complete the form
did you use the code or someone else?
No! just got it and tried to redeem it
ok ty
I have a question is this the same card that buff offers https://www.kinguin.net/category/98955/valorant-5-eu-cd-key cuz in this website it says i cant use it in my country but the one i got from buff can use it in my country ( because i live in africa but play in eu servers thats why i have this problems)
this has nothing to do with buff at all
Buff has nothing to do with this page and secondly it is for everyone except BR and AP
try it later
try it later
try it later
could you restart overwolf and then check if premium was applied to your account?
Am i the only one that suffers from "Account frozen" message in BUFF? Idk how to fix it
1- 🧊 MY ACCOUNT GOT FROZEN, WHAT TO DO? 🧊
Send a ticket: https://www.buff.game/contact-us/
you can also resolve it by using the chat feature on that website, that should be somewhat quicker
whatttt ive been grinding buff for nothing.... nice!!!
already at 350...welp
???
and what's your problem ?
I don't understand you speak normally please
i wanted the riot access code so i was grinding the buff points but it turns out i cant redeem them
GG @balmy kernel, you just advanced to level 1!
so you're telling me you want a Riot Access code but the code doesn't work ?
it wont work*
nope but the description says it wont work for AP servers and I play on one of them
Where are you from
India
RIOT ACCESS CODES IN BR AND AP
Starting June 2021 Riot decided to stop accepting global Riot Access (RA) cards on AP and BR servers.
That means if you play on any of the Asia Pacific and Brazilian servers, you won't be able to redeem RP cards on League of Legends and VALORANT.
Keep in mind that it was Riot's decision and there's nothing we can do about it at the moment.
Also, RA cards don't work on Garena servers too.
If you bought an RA card and you play on AP/BR (VALORANT) or Garena (League of Legends) servers, please be careful next time and read the item description as all the cards are non-refundable!
facts
Hello.
I still didnt get my 20€ card from the previous battle pass.
i sent emails already but its always "still no info about the code".
what am i supose to do?
Its been more than 1 month like this.
Im starting to think i got scammed
write to the same ticket (something) and wait for a reply (3-5 business days)
i did that many times. and their answer was always the same.
now they dont answer me for 2 weeks. I sent another email yesterday because i had no answer now
the last reply i got is from april 1st.
i emailed them 2 more times after that and as i said, almost 2 weeks without reply now.
where can i open a ticket ?
what is your problem ?
i buy a premium boost month ago
and i cant activate it ( 14 days before the changes )
I cant even sign up
How do you sign up
Like i got the app but it gives u options of discord gmail or google but I cant clikc on anyone of them
except gmail
but i like did the whole sign up thing but the buff logo comes put spins and stops after 3 seconds
guys i need help 7 days ago i starter a the procedur for unfreze my account the email that buff send me said that in 7 days my account was unfreze but now when i try to log in it said that my accont is not veryfied and that they send me this email for verify my account but i didnt recive this email and i need help
lukskubik or anyone else help me
I can't activate my premium the error say cant claim
no its not that i was tryng to unfreze my account
is there a reason why i still didnt get any dm's regarding this?
ok
GG @wary lark, you just advanced to level 1!
please wait for buff discord Admin to reply via DM
did you check spam ?
yes
approximately how long will it take?
Maybe 1 or 2 days
do you have any idea lukskubik or just wait
Ok nvm
Try to restart overwolf and try again
Do you get an error?
Any way, moh, can you send a ticket in #open-a-ticket
Send a ticket in #open-a-ticket
Why does the mobile app marketplace not have all the same things as the marketplace on PC
because that's the way it's set up 🙂
For whatever reason, I can’t use my discord to sign into the buff mobile app. Any reason for this?
put your mail and password
@last wyvern & @worldly dagger this is a general issue, be patient and wait for the fix. Read -> #latest-news
Still not working. I hit the go to the mobile app button after signing into discord and it just takes me back to the sign in screen.
during...?
Heal your teammates for a combined 9000HP during the week
ah i see
i played apex and won but i didnt get any point from buff
how does it auto open when i start a game?
how many xp does a league match give u?
where can i see that?
looks like there is a bug when opening AIMLAB, the messages are impossible to be closed, not even pressing CTRL+TAB, the only thing you can try is close overwolf, or try to play any match and then CTRL+TAB, but might be not possible as it is covering all the options :/
GG @spice umbra, you just advanced to level 5!
i really need help here every time i redem my obucks card its say please contact ?
anyone know about this problem dm
or know how to use obucks card
i hve 3 of them and i dont know what to do
im trying to create a nickname in buff and it wont let me it says conflict error plz dm i need help
send ss
Can i do missions on 2 different games each day? (Minecraft and valorant)
Bcs valorant missions do complete but minecraft missions just dont complete
hello,i have a premium in my inventory when i wanted to activate it its shows me an error failed to claim item.
can anyone help me with it?
i havent used buff in a long time and now when i try to login or create an account it just seys "frozen account not allowed exception" any way to fix this?
hey dude all i had to do is restart my pc and it worked lmfao thanks for your help ig

Yes, but you only have to play 1 game buff can't watch multiple games.
hello guys
i need big help
my premium subscription
is still not activated
its been a day i bought it from buff market
still (its frozen on processing in my inventory)
i still cant claim the doordash? tried 20 times over the past few days
what ?
guys i need help i cant activate my premium
item is out-of-stock
yes but its still activated on my account
Uh im late
ok thank you
If it did activate all good then
i mean not activated lol sry
Then check #latest-news
I'll pass the support on to you if you want 🙂
Nono, im heading to metro
i tried to buy pubg points just to try if the premium booster works but i still cant
Unfortunately, you have to wait until Premium is repaired
its been showing in stock every day
still not fixed btw mate, it says now : error, failed to claim the item.
Pls read #latest-news
so they working on it to fix it currently ?
i dont wanna lose up my premium subscriptions for this bug
to be honest
i spent 700 buff points to buy two premium elite subscriptions
so iam waiting for this bug to be fixed so i can use them up, i hope devs fix it as soon as possible
done and i will wait ❤️
buff is so bad it just doesnt work in minecraft
GG @fossil harbor, you just advanced to level 1!
yeah bro i read all of it
it still doesnt work
it says "started game not found" in mincraft
shut down the game and restart overwolf
on rocket league the 3 level of weekly challange have a bug? is stuck on 19 saves on 25!!!
Thanks
why is my buff marketplace so small
premium bug when fix ?
Wdym small. Isn't it enough for you how many cards they give in the BUFF marketplace ?
you can only see your region’s items + global now
#latest-news 🤦♂️
try restarting overwolf, and check if you’re earning coins after matches
Rocket League work normally
like your password doesn't work? Did you use google acc or discord acc ?
you only have to use one or your account will frozen (Banned)
Does your password work or not work ?
still dont have riot code yippee' scam?
???
Any questions go #off-topic-english
oh
how do i change region?
You can't, otherwise it wouldn't have a point 
hey guys!
so ive just bought buff premium for 14 days from the marketplace, but wont let me activate it...
just tells me there is an error
restart buff
how did u restart it?
yup
I am not getting xp from last week plzz help
"error, failed to claim item" hmmmmm
@magic inletyeah just seen that, however even after restarting buff, it still doesnt claim it..
GG @covert oxide, you just advanced to level 1!
Hello
Please Francisco send them the codes to the winners people keep asking when they will get the codes from the #giveaways ($10 Riot Access)
Nop it's still bug

during the ... ?
Heal your teammates for a combined 1000HP during the week
thank you
did they message ben?
updated the mssage
Not because you have a rule do not DM staff. So I told them to wait until the admins write you (so no)
I see thanks
made a ticket 5 days ago and they still havent message back.....
GG @rocky dome, you just advanced to level 1!
Just wait, you will get an answer
Support for buff app
buff service being too bad earlier.. please work on the RE-STOCK every time its out of stock :/
i tried to redeem 8 raffle tickets with my buff points and it didnt register. A day later i have 88 raffle tickets and 11 buff points 
bruh
You confirmed again and again
i clicked once
Anyways send a ticket 😂
i clicked, it didnt work, i left
ok
100 buff point = 300 or +300 ?
300
i cant activate my premium
same
Do you have premium?
Do we need?
No of course, asking in case you already have an active one
Yes
i have 3 obucks gift card i bought them from buff but i dont know how to use it
anyone knows please help ?
The website should have obucks as payment method afaik
yeah but its says global and i cant use in my country
i searched most of the website non of them uses obucks as payment
do u know any fav website atleast
What is Openbucks?
Openbucks enables players who do not own credit cards or bank accounts to make online purchases with cash. You can do this by purchasing a gift card from one of the retailers ass...
Maybe you can check this
send a ticket #open-a-ticket @charred crane
me too i have this problem did u fix it ?
no
how much time it take to active my premium after buying it from the store ??
same
can any one help us please?
restart overwolf
instant
nope
yes
yes
instant but after restarting buff first 👀
sometimes yes
dose marketplace for all user have some gift card ?
if you play gta v you get xp for buff pass
it didnt work
GG @opaque imp, you just advanced to level 1!
do i get buff points for marketplace too?
no just xp
idk what you mean but yes, all users has a marketplace with items
might be the reason of #latest-news then
you can send a ticket #open-a-ticket if you want
im from IRAQ dose marketplace different?
for me
you will see your region and global items
what does the 24hrs gamer boost do from the free battle pass?
GG @true stump, you just advanced to level 1!
hi have problem with obucks card
rmi7f#5466 has been warned.
Why dont builder base battles count as matches
whats the issue
whats that
i from ksa and i bought 4 of obucks card its says global but i cant use it .i tried every site as payment but nothing
This ship takes you to builder base
This is builder base
every site? more than 2k of sites?
These are the battles i'm talking about
clash of clans?
Yeee
Reee
yes i have seen most of them and cant do it as payment
GG @pseudo needle, you just advanced to level 3!
mmm its weird that you tried 2k of websites, it would take you days, but ok. I do now have the info in which countries on specific pages the card work. And also is not a buff related question so i cant help at all
you can search on google
or contact obucks support
asking
belive me i have been searching for 2 weeks
i see
Hi does anyone know why it says my account is frozen even tho all I did was un install it and re install?
why does my buff say critical error?
many reasons could be
where
Is there any fix for this?
yes, send a ticket #open-a-ticket
ive been trying to get a $5 riot access code for 4 days and i check every 30 min like suggested but then randomly it says that the last one was purchased 1 hour ago even though it said there was none in stock at that time that someone "purchased" one
i cant help but feel like its impossible to get one because i have never seen it in stock
it says oops buff has ran into a critical error
Ty
on homepage
reinstall overwolf
not really i bought it and try to activate from inv but it say error to claim
restart overwolf
i did
might be the problem of the #latest-news then
if you want you can send a ticket #open-a-ticket
same happening with me
why isnt it tracking rl?
how long does it take for them to respond
some days
ok
GG @stone token, you just advanced to level 1!
The error problem of ''failed to claim item'' isnt fixed yet
Will it be fixed soon or takes some days ? I really need to use that premium subscription
oh i was about to ask about that
i noticed the premiums were mad cheap like 2 weeks ago, so i stocked up, now i cant claim them
How does buff premium work, let's say we have 100 green buff points, can someone tell me if these buff points turn into yellow buff points after getting premium?
yellow and green are the same thing. it shows yellow just to indicate that its the premium price.
why there is not a steam gift card for 10 euros?
whenever i try to sign up i get frozen account execption plz help
after clicking on claim of coc that too it was my 1st attack of the day and didn't hit 50buff/day as its was 1st attack i am getting 0.00 buff it happened on wednesday and today also
i've also opened ticket regarding this issue and its been more than 48 hrs and still no follow up....please help as my premium grind days getting wasted🥲
Well, we'll wait for it.
It's been a bug before 20 hours
API MARKET ISSUE
In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.
an answer can take 3-5 business days, and today’s the weekend
wait for them to answer you and let’s see if they can give you a solution 
sure...hopefully my premium days arn't gonna get wasted
GG @teal shadow, you just advanced to level 2!
Gamer boost - you have the opportunity to increase your visibility among other players
hi can i use multi buff account?
if you have multiple accounts, you will be banned from each account
oh realy i already have multi accounts and not banned yet
Our anti-fraud system has detected that based on your fingerprint you are the owner of multiple Buff accounts or that a VPN was detected, which is prohibited according to our TAC. To avoid this kind of situation in the future - please avoid multiple accounts creation and using VPNs.
how long it take to complete battle pass ? if i play 2 games 6 hous a day
you don't have to have it frozen now, you can have it in an hour sometime
depends on how much you play and how much xp you earn
it’s impossible to know, if i were you i’d keep track of all the xp i’m winning
so you can have an idea
i dont want to buy the battle pass if its hard to complete it
because in the end u earn 20$ its seems hard to complete
it’s not fast, given that it’s 400k xp afaik, and you have 3 months until you complete it
but people got it last season
nop, but if you buy the battlepass, you’ll get 20% more xp
no matter if you’re premium or not
ty ali for ur time
no problem, good luck! 
heyyy is it easy to earn buff points in premium
GG @frozen minnow, you just advanced to level 2!
or is it same
its worth it if u are a gamer who dosnt have life, like me
GG @copper leaf, you just advanced to level 1!
ummm i have a question if i earn 1.5 something buff points in game without preium then in premium will there be more points and how much 300% means
you can earn 150%, 200% or 300% depending on the premium you have - let’s say your elite: if you earn 1 point per match, you’ll earn 1 point + 300% those game earnings
which i think is 3 points if im not wrong
in total that’d be 4 points
you can check this in the transaction
ok
wheel it’s the same for everyone
nop it's the same as regular
but i will be premium one spin
If you want premium spin o you have to buy it with money or pass
oh
about that, you can check it on transactions like they told you above, but i find it more confortable if you check the post-game pop-up window and place your mouse on the “i” of information
spin we have to buy differently
that’ll tell you how much you’ve earned and, i’m my opinion, it’s more easy to see it that est
ok
yep, if you want the golden spin you must buy it or earn it in the battlepass
oh i thought it will be included in premium
I don't even know why you call it a battlepass when it's just a pass 
if you buy yearly elite, you’ll have the battlepass for free
but only yearly, not montly!
oh
it’s probably a habit 
and do we get premium points differently or it gets enclude in normal one
what do you mean?
like now i have green points
oh those points are the same for everyone
when i will buy premium then those points will get convert in yellow
if you see different colours on the store is to differentiate the different prices
for regular and premium
ok
ok
you’ll still see them in green at the bottom left of your app, but you’ll be able to buy the items at premium prices!
ok
and you’ll have access to only premium items too 
i was thinkin to buy premium for 5 days from buff
it’s a good option if you want to try it! 
ya and also if i activate pass then will i get both normal and premium pass or only premium
both of them
ok
if you buy the pass, you’ll get rewards from free and bought pass 
and the once that are finsihed will get them too
yep!
1- Make sure that your overlay for the game is enabled(Check the gif below to learn how to enable overlays.)
2- Close BUFF and the game
3- Keep OverWolf running
4- Launch the game and see if BUFF starts automatically when you launch the game
If BUFF starts auto, play a match and see if it works.
and other buff accounts
GG @frozen minnow, you just advanced to level 3!
or we can transfer points from one to another
ok
check #949222789506797648 3.
wanted to check someone with experience
don't want to download 100 go for nothing ya know lol
do we get buff points if we give them lik for downloading buff
?? questions ??
warzone 2 is not supported atm
Buff is a total scam. I was here at the perfect timing when cards have been refiled, but once i verified the code it said "Gnagnagna this is not on stock"
I legit optimized everythings to be the fastest possible
it seems that i wasn't able to activate my free elite premium that i got for free through the battlepass, why is this happening?
1 question: why do I see 2 giftcards in marketplace on my phone but not on pc?
and do you have any evidence that this is a hoax ?
that’s an exclusive offer
on android
hmm thats wierd, since i have already restarted buff a few times and still it doesnt work
oh okay thank you!
So it's still bug
How many cards are refilled ? 4 ? 5 ?
GG @boreal sage, you just advanced to level 2!
ah alright
try restarting overwolf again - check your profile if you’re premium even though it says it’s still processing
more, but that’s unknown
alright will do, ill give an update when its working. Thank you!
what game would you like
they’re probably out of stock
Hello, I'm still having issues with claiming the premium from inventory, even after they said it should be fixed
tried to claim the 30 days premium i earned through buff pass it didn't work even after i restarted overwolf
GG @grizzled galleon, you just advanced to level 3!
2 weeks ago i bought a premium for 14 days and i want to activate it an it wont activate
it tells mm failed to claim the item
what should i do
2 ppl above are having the same issue and an user pointed out what you should read... 🙂
#latest-news There is currently an issue with this, so be patient and wait.
I'll have devs to take a look, it seems that something went wrong when the fix was applied yesterday
I guess I'll have to update the message in #latest-news
dw about it 😛
nothing to be sorry about, the news weren't up to date
its say my account is frozen can i do something with that?
ty
My bad on that one, I thought this was a combined issue and kinda blindly followed Lukskubik there by pointing out that information is stated in #latest-news 
do you have evidence?
that's not evidence that it's a hoax
Just wanna let u know that I paid for that with real money and I waited almost a month for just a gift card
👍
I still can't activate my premium and on #latest-news it said the bug was fixed what do I do ?
not fixed
ok thx
read again the message was sent news in #latest-news
@magic inlet i gain very little xp
again again
Match 25 min progress
and i got 47xp
why?
didn't read that one thx for letting me know
what game
Weird I played one game and earned over 500 xp
I have no idea what it could be try reinstalling Overwolf, but unfortunately I don't know 
I've had this for 4 days
Does anyone know why i can't activate Premium for 7 days?
always this message if i try
who can unfroze my acc?'
This happens to me too
same
Buff support
ok ty
thanks
ty
3-5 business days + 7 days to complete the form
That long to activate the item?
n0
mean when will the stock run out?
oh wait, it was an other question I'm sry
no problem to write another question if you have 🙂
maybe you can get an answer as soon as possible 
On which days and at what time interval are the stocks renewed?
GG @modern estuary, you just advanced to level 1!
hi, the google form in the buff followers is not working
is there a chance u guys fix the issue with the premium in the next 15minutes?
GG @halcyon meadow, you just advanced to level 1!


