support-en

[frosty nest]

https://media.discordapp.net/attachments/885181189852397668/905578949860544532/overlay-hidden-overwolf-icon.gif

@wide cove@stone lynx

[noble acorn]

BUFF SETUP

1- Close BUFF and the game
2- Keep Overwolf running
3- Launch the game and see if BUFF starts automatically when you launch the game

Summoned by TolgaFlashTR#5337 (Staff)

[frosty nest]

overlay is on --> buff setup

steps

close buff --> from taskbar, not X button

[stone lynx]

i did this man and it didnt work

i told you the issue is with my account not the app

because when i created a new account it was normal

[frosty nest]

it's totally chance

[wide cove]

it was on

[frosty nest]

Try this

[charred crane]

what is the best and easiest game to earn Buff points

[terse siren]

Warzone I think

[soft halo]

that "solution" does not work, it does not solve anything because it does not give the challenges or the rewards of the days.

[thorny gale]

bruh i was absolutely destroying everyone in the server with a sheriff and apparently buff crashed mid game and didnt record the best plays, anyway i could stop buff from crashing? thats the second time in an hour

[frosty nest]

🤔

I can suggest you to disable hardware acceleration

https://support.overwolf.com/en/support/solutions/articles/9000183412-visual-artifacts-in-overwolf-apps-hardware-acceleration-

[silent nova]

when do i get new weekly challenges

[frosty nest]

in 6 days 23 hours

basically, weekly 😄

[tranquil ginkgo]

pls restock items in Gaming category i am waiting from 2 weeks to by UC

[timber garden]

raffles doesn't work?

[edgy shuttle]

am i supposed to play first, and then watch ads to earn buff points?

[tacit arch]

yes, at least for me it works like that

[edgy shuttle]

alright

[tacit arch]

known issue, will be fixed today

[timber garden]

ok ty 😄

[charred crane]

wasnt it today the boost festival?

[brave surge]

these are being uploaded for a while now

how long does it take them to upload?

ok the download one is done

ok 1st video posted

[tacit arch]

you can upload only like 5 videos per day

[brave surge]

oh

the uploads are done

ig they take a while

[brave surge]

oh ok

[tacit arch]

¯_(ツ)_/¯

[brave surge]

it's not like i play good to share stuff

5 times is more than ok

[hoary oyster]

guys how often mc stocks refreshing ?

[tacit arch]

every day

[past minnow]

i am getting no buff point even i complete a task it says you got 0 buff coins

[noble acorn]

NAN / 50 COINS LIMIT / AD PROBLEMS

You can only get 50 coins from games everyday (challenges not included). When you exceed the 50 coins limit, all games might either show that you get NaN or 0 coins.
NOTE: Watching ads is known to somehow break the cap - you can end up getting NaN/0 coins after watching just a few ads and it's why we don't recommend watching any ads at the moment if you are planning to earn coins from games. We're working on resolving this issue as soon as possible.
If you're getting 0/NaN coins today, you should be eligible to earn more coins tomorrow or after 23:59 GMT.

Summoned by DONQO [EN/CZE/SVK]#0805 (Staff)

[past minnow]

so now you can only watch ads and dont be able to get buff points?

[tacit arch]

Play games and then watch ads

its broken

[past minnow]

so they nerfed it?

[tacit arch]

no

[tacit arch]

.

[past minnow]

oh

its an bug?

[tacit arch]

yes

[past minnow]

bruh

when its gonna be fixed

[tacit arch]

no eta

[past minnow]

did this bug start from today?

[tacit arch]

no

its since buff added ads

[past minnow]

it didnt happend to me yesterday

[tacit arch]

it changes sometimes, you have to earn from ads fist and then play games, then you have to play games first and then watch ads, and again and again

[past minnow]

oh

[past minnow]

they are saying its gonna be fixed tommorow this

so is it gonna be fixed tommorow?

[tacit arch]

you will be able to earn again tomorrow, but it will not be like fixed so it never happens

[past minnow]

are they buffing the coin system?

so you get more

[past minnow]

it says on this

or its gonna be like before

[tacit arch]

Wdym

[past minnow]

it says

you should be eligible to earn more coins tomorrow or after 23:59 GMT.

earn more

it said

so its gonna buff the coin system?

or the same as before

[tacit arch]

It will be same, only daily limit is reset at 0:00GMT so you will be able to earn another coins by playing games and watching ads

[past minnow]

alright thx

[past minnow]

wait

am or pm

h

oh

sorry

its fine

[tacit arch]

[past minnow]

i figured out

thx for the help

[knotty sedge]

how do i can make fast buff coins ?

[tacit arch]

play more games, play better and complete challenges

[pliant marsh]

hello , pls someone knows hows the rank system works ?

[tacit arch]

you need to earn points from specific game to get higher rank in leaderboard

but its just like visual, it dont give extra coins for being first or something

[pliant marsh]

okk

i see ty

[faint heron]

I bought eu rp code and id doesn't work on my euw account !!!! What should i do

[tacit arch]

open ticket on https://buff.game/contact-us

[faint heron]

Ok

[raven monolith]

yoyo anyone know how often buff restocks their riot cards?

[simple path]

#when_is_next_restock

[raven monolith]

tyy

<3

[past minnow]

are the buff points playing system back

[tacit arch]

?

[past minnow]

oh wait

is it gonna come at the exact time

you told me

or

is it back

[past minnow]

this

[tacit arch]

I told you and bot message told you you will be able to get coins again at 0:00GMT

[past minnow]

alright

sometimes things happend sooner

thats why i asked

thx

[sweet lantern]

Why did you remove uc from the program. and will the coin return?.

[past minnow]

anything will be in stock

just wiat

wait

for uc to be back

it isnt remvoed

removed

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by DONQO [EN/CZE/SVK]#0805 (Staff)

[past minnow]

steam giftcard sold out in like 30 minutes LOL

[viral bison]

when you are going to fix the raffles??

[tranquil parrot]

No eta

[tacit arch]

Should be today

[viral bison]

ok

[shell ledge]

why is there no ads available at the "earn more by watching ads"

[noble acorn]

CANT CREATE BONUS REWARD ERROR - ADS

If you get the "Cant create bonus reward" error it means that you most likely saw more than 50 ads.
On the other hand, this error can also appear when you have earned a lot of coins from games in the same day.
The error should be gone the day after, so please try watching ads again tomorrow!

Summoned by DONQO [EN/CZE/SVK]#0805 (Staff)

[shell ledge]

nope

none of this happend

[past minnow]

this happen to me too

i watch ads by mobile

in mobile it works fine

[tacit arch]

Wait what

1 sec

[shell ledge]

so if you watch ads on mobile the effect work on pc games too ?

[shell ledge]

okay sure

[past minnow]

ye

[shell ledge]

oh icic

[past minnow]

doesnt matter

if you use the same account

it will do it

if you use some other account

it wont

[shell ledge]

okay

done

[noble acorn]

WHEN WILL I BE ABLE TO WATCH ADS?

Some people are able to access a feature which will show you ads in exchange for BUFF coins. BUFF has little control over how often this feature is available.
This means that BUFF and BUFF's support cannot do the following:
-force the ads to show up in your client
-tell you why the ads didn't appear
-tell you when ads will appear again
Almost everything about ads is controlled by our ad provider - they choose regions and suitable audience. BUFF has nothing to do with their choice, hence why we cannot tell you how to become a better target audience for ads and how to make BUFF show you more ads.

Summoned by DONQO [EN/CZE/SVK]#0805 (Staff)

[gaunt harbor]

will they ever add shipping to eu ?

or idk, dunno why gaming equipment is us only

[lusty harbor]

will there be an update for starcraft 2

[tranquil parrot]

Perhaps in the future but for now, no.
Amazon does free shipping in US which is why most items are from there

[tranquil parrot]

Wrong server

[tacit arch]

Planned

[lusty harbor]

ops

sorry

didnt check what server sorry >.<

[gaunt harbor]

ah ok thx

[lusty harbor]

where can i make suggestions?

[onyx egret]

can anyone give me a free giftcard code of valorant :>

[fiery tree]

What does +50buff monthly means on subscriptions?

[tranquil parrot]

#bot-commands .suggest

[tranquil parrot]

No, read #info-and-rules

[tranquil parrot]

You get 50 buff coins per month

[fiery tree]

Have to play games or free?

[knotty sedge]

hey ! what happens if i use a vpn to watch ads on pc ?!

[merry anchor]

.

[lusty harbor]

thanks

[teal tiger]

why the raffles list is not working today is the giveaway?

[tranquil parrot]

You get banned

[tranquil parrot]

Its a global known issue, they are working on it

[knotty sedge]

But how is buff Gon know if I use a vpn

[tranquil parrot]

You get coins for buying "premium". No need to play games

[merry anchor]

.

[tranquil parrot]

You can figure that out.
How do apps know what network you are using?

[knotty sedge]

Oh

Well it was a good try

[tranquil parrot]

https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

did you reinstall following this?

[onyx egret]

why valorant not in stock yet

[tranquil parrot]

Check in 12min

[onyx egret]

ok ok

[ember dock]

I can't collect buff coins when starting a round in Valorant or Rainbow Six Siege. I don't collect coins.

[elder wind]

Hi guys I have a problem with buff. I just made an account and I can’t login it’s stuck for an hour now in the login screen where the green symbol just spins

[noble acorn]

OVERWOLF OVERLAY

You need to enable Overwolf's overlay for games that you play so that BUFF can start working with them
To check your overlay you gotta find Overwolf (little white wolf icon) in the bottom right of your taskbar and then right click Overwolf -> Settings -> Overlay & Hotkeys
If you're confused please check this: https://support.overwolf.com/en/support/solutions/articles/9000184345-how-to-get-started#overlay

Summoned by Cali#0432 (Normal User)

[tranquil parrot]

Which login method did you use to login?

[merry anchor]

still does not work

[tranquil parrot]

Turn on a vpn and restart overwolf then open buff and try to login

[tender carbon]

yo, can someone help me with smthng

[tranquil parrot]

If you succesfully login then just turn off vpn and you are good

[tender carbon]

the valorant gift card dont work on br?

riot one*

[tranquil parrot]

Brazil has special gift cards kinda like turkey region

So the global one doesnt work in latam

[tender carbon]

oh

ty

[spark tartan]

i complete weekly challenge and clıck claım but i dıdnt get any poınts

[odd thicket]

i bought the save a turtle bundle thingy and got the email from buff that i will receive the certificate in 24 hours but it's been 3 days and i didn't receive any

[tranquil parrot]

Pc or mobile?

[tranquil parrot]

Make a ticket in #open-a-ticket

[opaque vale]

How do we enter the raffle giveaway

[tranquil parrot]

Raffle page is down rn

[merry anchor]

Still does not work

[tranquil parrot]

Make a ticket in #open-a-ticket

[opaque epoch]

i can't login in buff

[tranquil parrot]

Any errors?

[opaque epoch]

no, just an endless loading screen in the login page

on the app

[tranquil parrot]

Did you try closing overwolf and opening buff?

[opaque epoch]

yes

it just automatically goes into the loading screen on login

[dry plover]

why did it not track?
I got the message when opening the game and loading into a lobby and an end screen

[tranquil parrot]

https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate
try reinstalling using that

[opaque epoch]

alright

yes I've tried like reinstalling it but i think this might help

[tranquil parrot]

Can you try restarting overwolf and your game then open buff and game and play a dm
take ss of the starting and end screen

[opaque epoch]

i should also delete the buff folder

right?

[tranquil parrot]

Follow the instructions there

If it says overwolf then delete overwolf

[kind vigil]

This task cannot be completed, what should I do?

[tranquil parrot]

It works

You gotta win as defender

[kind vigil]

i did 2 times

[noble acorn]

BUFF SETUP

1- Close BUFF and the game
2- Keep Overwolf running
3- Launch the game and see if BUFF starts automatically when you launch the game

Summoned by Cali#0432 (Normal User)

[tranquil parrot]

Did you get coins from those two matches?

[kind vigil]

yes

[tranquil parrot]

Hmm

Can you try what the bot said

And one more match

[kind vigil]

okey

[opaque epoch]

does buff work on win7 lmaoo

[tacit arch]

No

[opaque epoch]

lmao that's why

i can't login

[tacit arch]

You can but you will have tracking issues only

@tranquil parrot

[tranquil parrot]

Sup

[tranquil parrot]

The login issue is different from not being able to use the app on win7
ovewolf stopped supporting win7
idk how you were able to install it

[quiet wren]

i keep deleting and installing buff and overwolf even its cache but it still wont login

[tranquil parrot]

https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

Did you follow that

And what login method are you using

[quiet wren]

yes i did and i use google

[tranquil parrot]

Does it say "successful" login on the website?

[quiet wren]

yes

but buff is stuck on loading

[tranquil parrot]

Restart overwolf

Then set edge asdefault browser

And try to login from there

[quiet wren]

ok

[charred crane]

hello

any2 here help me ?

[tranquil parrot]

Ask your question

[charred crane]

how to connect my lol with buff ?

i just downloaded the buff

[charred crane]

[tranquil parrot]

You dont need to connect

You open buff

Open game

And play

What's your lol region?

[charred crane]

eune

and i see i must be premum to buy gift cards ...

!!!!

[tacit arch]

No

[tranquil parrot]

There are global EU RP cards for non premium, 2200 buff coins

But if you play a lot of lol, its worth it to get premium

[charred crane]

i see for now all of those cards i want are already out of stock !

there will be new cards ?

[tranquil parrot]

They restock almost daily

#when_is_next_restock

[runic rain]

Around 2:30 in the mornin and 15:00 EU

[charred crane]

is there any riot giftcard without premium?

[tranquil parrot]

Yes

[tranquil parrot]

https://1drv.ms/x/s!AqozixBzUDN4rTEFdDdMo8juUVfC?e=vw9oQy

[charred crane]

I dont see it on the app

[tranquil parrot]

Probably out of stock

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by DONQO [EN/CZE/SVK]#0805 (Staff)

[patent hearth]

bruhh what happened to the raffle

[charred crane]

yea where do i do raffle

[patent hearth]

the $50 gift card raffle is gone

[rotund sundial]

how many time it take to be able to buy something that is out ?

[tranquil parrot]

Page is down

[ionic seal]

where is 10 doaller riot card

[patent hearth]

will it come back or not at all

even the ad for the raffle in the home menu is gone

[tranquil parrot]

No eta, it should be fixed in a day or two

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Cali#0432 (Normal User)

[tranquil parrot]

There was issues with page so they removed it

[patent hearth]

ok

[ionic seal]

OK thx

[modern field]

don't have spin whell this account why ?

[tranquil parrot]

Restart the app then check

Or check on mobile

[modern field]

no

don't work

[tranquil parrot]

It takes sometime to load

[echo dagger]

i cant login buff when i try to log in it stays on the login screen

[tranquil parrot]

It works fine, its just slow

[modern field]

never have spin whell

this account

never see

[tranquil parrot]

Did you try reinstalling?

[tranquil parrot]

What login method did you use

[echo dagger]

Discord

[modern field]

no , bcs when she try connect to my account work

but on she account don't

[tranquil parrot]

Close overwolf from task manager then open buff > sign in with email and click forget password and do the process

[tranquil parrot]

Okay, keep the app open and turn off wifi on your computer
then turn it on and switch between market and lounge on the app

It should refresh the wheel

[modern field]

ok i will try

[charred crane]

boost festival started today

[trail acorn]

Hello, here i can ask??

[viral stone]

did they remove minecraft key?

[tacit arch]

Yes

[tacit arch]

No

[opaque epoch]

it installed lmao

u just can't login in buff

or maybe not

[tranquil parrot]

I mean, you can login but you will have tracking issues so not worth

Get the mobile app instead

[opaque epoch]

i have a custom operating system that i made and it has services/drivers from windows 10

[opaque epoch]

I'm playing valorant?

how

[opaque epoch]

what if there will be none?

guess ill try it tmrw

[tranquil parrot]

You can try
actually turn on vpn and see if you can login

If you are able to then turn off vpn

[tacit arch]

DO NOT

Recommend using VPN

It's bannable

[tranquil parrot]

They arent gonna ban him for one time

And tolga was doing the same just to check if user was able to login

Honestly, its an issue from buff side where users arent able to login

[tacit arch]

Doesn't matter, using VPN is bannable

[tranquil parrot]

Not one time but i get your point

[buoyant vector]

is buff working now?

[tacit arch]

Yes

At least it should

[tranquil parrot]

Are you having any issue?

[humble shale]

guys i cant login it stuck at loading please help should i send over wolf logs?

[tranquil parrot]

Did you try restarting and then trying to login?
What method are you using

[humble shale]

yes

discord

login

also did clean install

also sign in also not working

[tranquil parrot]

Restart the app then click sign in with email > forget password and do the process

[humble shale]

ok

[buoyant vector]

no i was logged out of my buff account i tought its not working but its working thanks

[tranquil parrot]

That was coz of #latest-news

[cunning galleon]

why does valorant have to be last :V

[tranquil parrot]

Its good for you, on the weekend

[cunning galleon]

sad sunday is the day i care less about grinding

[nova mist]

it isn't loading

[manic seal]

raffles is down atm

[buoyant vector]

bro its glitched

for r6 weeky challenge it says win 3:0 1 time i did and its still not completed

[nova mist]

how do i get more sp?

[noble acorn]

R6 TRACKING ISSUE

There's a bug where in R6 only your first match gets tracked and gives coins. This is due to some tracking issues on BUFF's side. Every match after the first will just make BUFF show the endgame pop up of the first match and will not award you coins.
Sadly, to address the bug tracking would need a big update which is not likely to happen very soon. For now, the only workaround is to restart R6 after every R6 match (if this doesn't work, please try restarting BUFF with R6 as well). It is indeed inconvenient but it's the only workaround we know right now.
Please do not create a ticket about this bug.

Summoned by Cali#0432 (Normal User)

[nova mist]

im stuck here for the last week

[tranquil parrot]

When you earn coins from games, you get sp
if you stop playing, you lose sp

[nova mist]

is it random?

the amount...

[tranquil parrot]

One coin = 10 sp

[acoustic flare]

anybody ?

[fair sky]

so buff isnt really tracking my mission progress , any ideas what could be the problem ?

[manic seal]

which game

[fair sky]

league of legends

[manic seal]

do you see the pop up at the start and end of the match?

[fair sky]

i see it at the start , not at the end

[manic seal]

what gamemode did you play

[fair sky]

normals

[manic seal]

where are you from

[fair sky]

north africa

spesificaly algeria , if that matters

[manic seal]

https://media.discordapp.net/attachments/885181189852397668/905578949860544532/overlay-hidden-overwolf-icon.gif

send screenshot of the overlay settings

[fair sky]

those are turned on but let me open overwolf

[tranquil parrot]

?

[noble acorn]

BUFF SETUP

1- Close BUFF and the game
2- Keep Overwolf running
3- Launch the game and see if BUFF starts automatically when you launch the game

Summoned by Cali#0432 (Normal User)

[fair sky]

ill try that next time

[tranquil parrot]

After you win the match, wait at least 2min before queuing again

[fair sky]

ill let you know if that works

[dire saffron]

boost in what

in point earn ?

?

[tranquil parrot]

Yes

Normally its 100% earnings for example one coin

But now its 150% earning so 1.5 coin

[fiery tree]

Even after subscription daily limit is 50points?

[dire saffron]

ok

ty

[tranquil parrot]

Yes
but you earn 50 from games and 50 from ads
weeklies, dailies and challenges arent included in limit

[reef cliff]

How does .5 make a difference
...

Anyways

I did a task a few minutes ago but it didn't give me my 25 points

[tranquil parrot]

It does if you are getting 10% from tier bonus and 50% more from premium
adds upto 210% bonus

[tranquil parrot]

What task

[reef cliff]

Lucky day task

You have to strach 5 tickets and it gives u 25 points

[tranquil parrot]

In the progress tab, does it say "installed"?

[reef cliff]

No but I did the task

Lwt me try it again

I will let you know after

[tranquil parrot]

Unless it says "installed"

It wont count the task

[white shadow]

hi i have a question i dont know my second steam account country i didnt log in like 6 months if i use steam gift card and wasnt availabe on my country will be the steam code get banned ? or sth like that ?

[tardy anchor]

I keep doing duels in Hypixel. Every time I finish a game, it just pulls up an error/fraud screen.

[tranquil parrot]

Read #964252567699857448

[tranquil parrot]

Steam gift cards are global

[white shadow]

but it says unavailable on Russia and turkey

in the buff app

[frosty nest]

yes

it's restriction

you can't redeem the code because the conversion is too much

if you get 10 dollar

it means like 200 TL

and that's a huge conversion

[tranquil parrot]

Are you from russia or turkey?

[white shadow]

i dont know my second account currency or country i didnt log in long time if i use them the code will banned? or i can try it ?

[tranquil parrot]

Check the region / currency before using

And no, you wont get banned

It will just say something like "invalid code or transaction unsuccessful"

[white shadow]

thanks a lot

[frosty nest]

you will get a huge red error message

telling you some possibilities of why you got an error

[reef cliff]

If I order the razer mouse for 8k points, is there a shipping fee or smth

[tranquil parrot]

Are you in us?

[pulsar kelp]

So i got boosted from 0.00 to 0.01 in my league games?

[tranquil parrot]

What game mode

[torn sonnet]

guys im trying to record a clip i got a few hours ago and my buff recording menu is not opening, anyone knows why?

[manic seal]

#support-es

[tranquil parrot]

Restart the app then try

[torn sonnet]

just closing it and opening it?

alright ty

[crystal rapids]

this is a scam

[manic seal]

what

[tranquil parrot]

What exactly is "scamming" about that?

Its an item that requires premium to buy

[crystal rapids]

you need to buy preimium

[tranquil parrot]

Which is normal for apps

You can get the GLOBAL card for 1000 coins then

Which is non premium

That one is 800 coins coz its discounted prices for premium

[tranquil parrot]

Yea from task manager

[crystal rapids]

global also locked

[tranquil parrot]

Wrong card buddy

I said 1000 coins which is:

[glass vessel]

uh... C'mon why cs:go is not in boost games

[tranquil parrot]

We dont know and we cant answer the question

It was probably done at random

[torn sonnet]

is it allowed if i go into buff libary files(if possible) and just put clips i got with other recording things

[tranquil parrot]

It wont work

[torn sonnet]

ok

[fierce kestrel]

my buff isent tracking my val

i played 2 spink rushes and it hasent tracked my headshots or kills

[little mulch]

yo guys when i do the minecraft challenges it doesnt actually do them

it just like says 0

even though i finished it

[noble acorn]

OVERWOLF OVERLAY

You need to enable Overwolf's overlay for games that you play so that BUFF can start working with them
To check your overlay you gotta find Overwolf (little white wolf icon) in the bottom right of your taskbar and then right click Overwolf -> Settings -> Overlay & Hotkeys
If you're confused please check this: https://support.overwolf.com/en/support/solutions/articles/9000184345-how-to-get-started#overlay

Summoned by Cali#0432 (Normal User)

[tranquil parrot]

Read #964252567699857448

[little mulch]

alright thank you

[fierce kestrel]

should i reset my pc or close val and reopen?

[young gazelle]

Buenas tardes, donde es el soporte de BUFF en español.

[white shadow]

hello i redeemed my steam wallet 10 euro but it gave me 8.66 euro is that normal ?

[tranquil parrot]

Read the bot message above

[tranquil parrot]

#support-es

[tranquil parrot]

Make a ticket in #open-a-ticket

[white shadow]

sorry my bad it converted to pounds

[fierce kestrel]

still not tracking even after i did that

[tranquil parrot]

You dont see the launch screen from buff?

What window are you using

[fierce kestrel]

7

[tranquil parrot]

Doesnt work on 7

Win 10

[fierce kestrel]

so i cant use buff

💀

[tranquil parrot]

You can get the mobile app

[patent hearth]

Any news on the $50 giveaway

[tranquil parrot]

When they come back, it will be in #announcements⭐

[turbid canopy]

Again, at the end of the game, the screen turns black and does not show anything

[tranquil parrot]

What game?
And did you turn off hardware acceleration

[turbid canopy]

csgo . yes

[delicate tiger]

is the raffle page down for everyone or is it just me

[tacit arch]

Everyone

[woven temple]

My highlights are not working :(

[delicate tiger]

hmm thats unfortunate wanted to do the raffles

[woven temple]

I press the key and it doesn't record

[noble acorn]

HIGHLIGHT RECORDING

To disable the highlights recording, go to BUFF settings, disable it and press save

Summoned by Cali#0432 (Normal User)

[tranquil parrot]

Enable them

[woven temple]

Oh thanks

[tranquil parrot]

What game mode?

[raven coral]

how many matches of highlights does it retain?

[turbid canopy]

competitive . long match

[delicate tiger]

alot also u can view them in overwolf aswel

[cobalt bane]

hey any idea why riot points dont redeem in ap and br servers and if they will in the future

[paper stratus]

They will not

[flat furnace]

Sussy🤓🤓🤓

[raven coral]

hundreds?

[flat furnace]

Crissy wake up

[delicate tiger]

yes ive had more than 100 in mine atleast

[tranquil parrot]

As much as your storage

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by Cali#0432 (Normal User)

[tranquil parrot]

For BR, they have special gift cards which only work in their region, global cards dont work there

[tacit arch]

It's restricted by Riot

[tranquil parrot]

Do you have that issue in any other game?

[cobalt bane]

oh but not for AP?

[tacit arch]

No

[turbid canopy]

no

[tranquil parrot]

Read the bot msg for ap

[noble acorn]

BUFF SETUP

1- Close BUFF and the game
2- Keep Overwolf running
3- Launch the game and see if BUFF starts automatically when you launch the game

Summoned by Cali#0432 (Normal User)

[tranquil parrot]

Do that and try a dm

And tell me if you see the black window

[paper stratus]

The value of Val point or Riot points per real cash value is a lot different, so they cut off gift card usage

What I heard

[tranquil parrot]

RP is for league, VP is for valo

But you can use RP in valo

Conversion is different

Value is different

VP is more expensive

[paper stratus]

Ye, I was just talking that thats why AP servers cant have em

[cobalt bane]

ohhh makes sense

[tacit arch]

Same for turkey but it works in turkey

[cobalt bane]

Too bad, those skins are clean in valo

[gusty depot]

hi why league of legends dont count quests for me ?

[latent jungle]

they really are tbh

all the weapon skins in that game are insanely good

[tranquil parrot]

Garena client?

[gusty depot]

no

[noble acorn]

OVERWOLF OVERLAY

You need to enable Overwolf's overlay for games that you play so that BUFF can start working with them
To check your overlay you gotta find Overwolf (little white wolf icon) in the bottom right of your taskbar and then right click Overwolf -> Settings -> Overlay & Hotkeys
If you're confused please check this: https://support.overwolf.com/en/support/solutions/articles/9000184345-how-to-get-started#overlay

Summoned by Cali#0432 (Normal User)

[gusty depot]

already activated

[noble acorn]

BUFF SETUP

1- Close BUFF and the game
2- Keep Overwolf running
3- Launch the game and see if BUFF starts automatically when you launch the game

Summoned by Cali#0432 (Normal User)

[tranquil parrot]

What game mode did u play

[gusty depot]

i tried them all

[noble acorn]

SUPPORTED GAMES2

You can find the information about all supported games and gamemodes in the BUFF app itself. Please click on the joystick icon in the top right corner and a new tab will open which will list all supported games. Hovering over a specific game will show you supported gamemodes too.

Summoned by Cali#0432 (Normal User)

[tranquil parrot]

Check that for supported game modes

And follow the first bot msgh

See if you get the launch screen

[gusty depot]

at the start of the match Buff show what i should do but after the match doesnt show the stats i get

[paper stratus]

Only uneducated think that server like this has no everyone ping protection

[charred crane]

i would love to participate in this event! unfortunately my account is frozen for unknown reasons 😄

[tranquil parrot]

Wait at least 2min before queuing again

It needs time to fetch stats

[tranquil parrot]

Make a ticket in #open-a-ticket and ask them

[gusty depot]

after the match end its like close the game and reopen it, i felt that

[charred crane]

already did a couple days ago just waiting for a response

[tranquil parrot]

You dont need to close game

[gusty depot]

not me

[torn sonnet]

i enabled the highliting option and its not doing anything

[tranquil parrot]

You enable it, turn on record full game session

Save it

Then restart the app and game

And it will record all games in #game-status

[torn sonnet]

k thanks

[little mulch]

how many buff coins is $1

[weary elbow]

140 maybe

It doesnt really have a real price

[left violet]

What does 9/11 mean valorant

Om sundet

Sunday

[tacit arch]

It's date

[left violet]

9/11

[tacit arch]

Yes

[left violet]

Hm

[tacit arch]

9 month and 11 day

[left violet]

😹

💀

[tacit arch]

[left violet]

Ill be dead by tjen

Then

😷

I have covid

🙀😿

[left violet]

Pls hep

👍

I love u so much

[tacit arch]

If you dont have more buff related questions or technical issues, go chat to #off-topic-english

[tranquil parrot]

The booster will be 150% on 11th september for valorant

[left violet]

Ok thx

[left violet]

What is 1 dollar in buff coin

[tranquil parrot]

100ish coins

[left violet]

Wow

[left violet]

Is there a schedule when the normal valorant 1000 gift card drops

[tranquil parrot]

#when_is_next_restock

[tacit arch]

It dont have exact value

[tranquil parrot]

Its auto

[reef cliff]

yes

[tranquil parrot]

Amazon does free shipping to us so there will be no charges

[reef cliff]

buff partnered with amazon tf?

[reef cliff]

i thought amazon did paid shipping unless you got prime

[tranquil parrot]

No

[reef cliff]

thats nice

[tranquil parrot]

They probably have an acc with prime on it

[reef cliff]

but international shipping is outrageous

[reef cliff]

ah

[tranquil parrot]

Yup

[eager atlas]

the buff minecraft just work on server hypixel?

[tranquil parrot]

Read #964252567699857448 and yes

[eager atlas]

oh

[midnight anvil]

hola

[reef cliff]

how much time in days would it take to get 8k points?

[tranquil parrot]

Depends how much you play per day

[tranquil parrot]

Do you need help?

[reef cliff]

i mean i dont play games cause they dont really pay you much so i just do task so i dont get anything but when i do i get like 70 or 100+ per task

so like i have 5 in progress so if i do all of them i would have like at least 2.9k in total

im prolly completing three of them

[midnight anvil]

why when i try to download buff i get this

buff is not compatible with windows insider

[reef cliff]

windows insider 🗿

[midnight anvil]

how do i fix it?

[reef cliff]

idk. im just wondering why you on windows insider

[tranquil parrot]

Insider is not supported.
You need to leave insider or install a fresh new windows copy

[noble acorn]

WIN11 INSIDER PROGRAM

Overwolf does not officially support Windows 11 Insider program because it can cause you to get banned in some games (so far, there were confirmed cases of people getting banned in Warzone after using Overwolf, there could be more games where you can be affected but no one knows for sure).
If you still wish to use Overwolf on an Insider version of Windows 11 (we strongly advise against it though!) you can check out the following website, the instructions are at the bottom: https://support.overwolf.com/en/support/solutions/articles/9000197893-windows-insider-support-removal

Summoned by Francisco#1234 (Staff)

[reef cliff]

just reset your pc

keep your files and reset*

why are people still using insider? 🗿

[tranquil parrot]

How long will it take you to complete all 5?

[midnight anvil]

I don't know what windows insider is

[tranquil parrot]

Its windows beta program

[reef cliff]

a week. maybe more

its pretty hard

[tranquil parrot]

You get updates but they are unstable

[reef cliff]

the normal games you play like csgo and stuff dont pay much

[tranquil parrot]

If you are earning around 3k per a week or two then it will take you 3 months to get around 8k

[reef cliff]

so i do tasks on my phone

[reef cliff]

worth it. i really need a new mouse

[tranquil parrot]

👍

[white shadow]

will buff work with apex when opened from ea luncher or just steam ?

[reef cliff]

do it from steam

its more trustworthy

[tranquil parrot]

Both work

[bleak fiber]

Cali!

[charred crane]

is buff coming to xbox

[bleak fiber]

how do i do when i end a mtach and i still have bonus screen :3

[last coral]

Is there a referral program with buff?

[manic seal]

no info

[manic seal]

means that overwolf didnt track the end game

try to not leave before it ends

[bleak fiber]

i didn't

can i just go into next game and have it keep counting?

[manic seal]

https://www.buff.game/affiliates-program/

[manic seal]

it wont keep counting, it will restart

[bleak fiber]

will i then get my points=?

or can i tell it i ended the game?

[unkempt stratus]

?

[manic seal]

if the game ended and the end pop up didnt show up then nothing that you can do about it

means that it didnt detect the end game and it wont give you points

[manic seal]

?

[bleak fiber]

usch

[tranquil parrot]

Keep it
You still earn coins
There's no method to make it happen
It just does randomly when you have a second monitor

[bleak fiber]

so i still get my points ok good

[tranquil salmon]

Fake

[bleak fiber]

https://tenor.com/view/krule-john-c-reilly-what-face-reaction-gif-16881707

[tranquil parrot]

It updates randomly and it's just for flex
Don't worry

[tranquil salmon]

There's an nft giveaway

[manic seal]

nope

[tranquil salmon]

#990560164614643732

[manic seal]

there was

[tranquil salmon]

Ok

I know

[rain kite]

how to enter raffle

[manic seal]

raffles page on app

[tranquil parrot]

It's down atm

[tranquil salmon]

Also when the app opened on my pc it was 10x slower

So I had to uninstall it

[unkempt stratus]

Is it possible to donate buff points?

[weary elbow]

Turning off overwolf hardware acceleration should help

[weary elbow]

Wdym

Gift points to someone else?

[unkempt stratus]

ye, my buffs to someone

[weary elbow]

Nop

[unkempt stratus]

ooof

[tranquil salmon]

I think buff is just a virus and it's just bs

[weary elbow]

Nope

[knotty meteor]

Ghhm

[pallid oriole]

It's apparently tracking my gameplay but I'm winning duels yet it doesn't update my challenge levels

[weary elbow]

Read #964252567699857448

[tranquil salmon]

Ok you can't change my mind buff ìs a scam

[weary elbow]

How is it a scam?

[tranquil salmon]

This

Someone says it's a scam and 10 people are saying no it's not

[weary elbow]

And hows that scam?

[pallid oriole]

How come valorant kills aren't being tracked

[wintry igloo]

Hello!
I just had a question today. I wondered if there was a way to switch the results and challenges tab once you enter or end a match in the game to another monitor. I currently have them appear on the main monitor but I wanted to know if it was possible for it to be switched as it is getting quite annoying to look at while it takes most of my screen

[azure jewel]

just did a challenge on buff and it didnt check mark it

is buff working

twicxe

[pallid oriole]

its not even tracking any of my kills

[azure jewel]

idk how to check that

unless you are also talkin about a challenge

[pallid oriole]

okay nvm it showed it at the end

[manic seal]

nope

[manic seal]

which game

[sand heron]

I know it probably can't be done, but if it is possible, can we PLEASE get buff on xbox.
I don't got a ps or pc and that is all I have😢😢😢

[wintry igloo]

Oh okay xd
Do you happen to know if a feature like that is on develop or something?

[manic seal]

Hard to do

[manic seal]

No info

[wintry igloo]

Alright xd
Thanks for the heads up xd

[azure jewel]

csgo

[manic seal]

do you see any pop up at the start and end of the match?

[azure jewel]

at the start i saw one but closed it

one didnt pop up at the end

[manic seal]

send screenshot of the overlay settings

https://media.discordapp.net/attachments/885181189852397668/905578949860544532/overlay-hidden-overwolf-icon.gif

[manic seal]

try this :
disable and enable overwolf overlay
restart overwolf (from taskbar or task manager)
restart the game
then try this:

[noble acorn]

BUFF SETUP

1- Close BUFF and the game
2- Keep Overwolf running
3- Launch the game and see if BUFF starts automatically when you launch the game

Summoned by Kyuu[t]♡mico#0001 (Staff)

[manic seal]

and try to play matches where there is not any bots

[azure jewel]

ight ill try it

[thorny sparrow]

is there anyway to check when a gift card gets restocked?

[manic seal]

#when_is_next_restock #870329411986149536

[rustic scaffold]

what would be the best duels gamemode so it lasts for 1 minute

[manic seal]

personally i dont play minecraft so i cant tell

[olive galleon]

im still not getting my item on my email. I dont know how long it will send an email to me.
anyone of you guys experience the same as mine?

[weary elbow]

Did your coins got removed?

[tropic trench]

I always make sure buff is active when I start my games but it hasnt recorded anything since the 31st why is it so spotty and only records when it feels like it it's infuriating

[manic seal]

What game

[tropic trench]

apex

[manic seal]

What gamemode are you playing

[tropic trench]

br

[manic seal]

Can you send screenshot of your overlay settings

[noble acorn]

OVERWOLF OVERLAY

You need to enable Overwolf's overlay for games that you play so that BUFF can start working with them
To check your overlay you gotta find Overwolf (little white wolf icon) in the bottom right of your taskbar and then right click Overwolf -> Settings -> Overlay & Hotkeys
If you're confused please check this: https://support.overwolf.com/en/support/solutions/articles/9000184345-how-to-get-started#overlay

Summoned by Kyuu[t]♡mico#0001 (Staff)

[manic seal]

Try this:
Disable the other plugin you have
disable and enable overwolf overlay
restart overwolf (from taskbar or task manager)
restart the game
then try this:

[noble acorn]

BUFF SETUP

1- Close BUFF and the game
2- Keep Overwolf running
3- Launch the game and see if BUFF starts automatically when you launch the game

Summoned by Kyuu[t]♡mico#0001 (Staff)

[olive galleon]

yes

it got removed, from 220 coins i only have now 40 coins

[manic seal]

go to marketplace, then inventory

[prime kayak]

hi i use to have 36 coins and i complete the rocket leage weekly mission but when i click on take 10 coins the program didnt give me my coins

can u help

[manic seal]

restart overwolf

[prime kayak]

how

ok ok

[manic seal]

arrow

exit

then open buff again

[prime kayak]

okay thank you so much

have a nice day

[manic seal]

yw

[olive galleon]

in gift codes tab its says " Email is coming... Check out in the next 24 hrs." I bought it since yesterday 11am.

[worn willow]

I have a question about quests for clash of clans and clash royale when they say win 5 ranked matches would they be just normal battles were you win/lose trophies? (since there is no such thing called "rank match" in both games)

[manic seal]

you bought ocean cleaning?

send a ticket #open-a-ticket

[manic seal]

mmm it should. Tbh i never played clash of clans so i cant tell

[worn willow]

Ok thanks I'll try to figure it out

[shadow bramble]

pls help

i logged in to buff since 2 days ago

still loading

i even created new acc

still not logging in

[manic seal]

where are you from

[shadow bramble]

india

btw it works for my friend

he lives in india too

[manic seal]

do you use vpn

[shadow bramble]

no

[manic seal]

it keeps loading after clicking a method?

[shadow bramble]

no

after i click

it opens the web page

i log in there for example i chose discord

[manic seal]

try another browser

[shadow bramble]

but then when it opens again it keeps logging in

[shadow bramble]

i did

[manic seal]

restart overwolf and the browser then try with edge

[shadow bramble]

k

[timid lava]

Uk how to restart it?

[timid lava]

Ye

Or at task manager

I do it from there

Its easier for me

[manic seal]

yea that works too

[shadow bramble]

still not working

[manic seal]

try with mail/password

restart your password first

[shadow bramble]

k

oh and btw

if i restart the loading doesn't go

everytime i have to stop it

i have to reinstall it

not working

password invalid

tried resetting

email not coming

i checked junk folders

its a new account

alt

not working

maybe u try logging in it

[wraith jolt]

Why doesn't buff track valorant DM?

[shadow bramble]

@manic seal

i am able to log in to mobile buff

but in pc it doesn't work

[weary elbow]

@shadow bramble 1. Dont send that info here and 2. Open a ticket in #open-a-ticket

[shadow bramble]

i just created that acc

nothing private

@manic seal

bruh

[smoky pendant]

NEONISCOOL#8430 has been warned.

[charred crane]

i have question

[grand sparrow]

i got a question

does buff give rewards for the game *scrap mechanic"?

[frosty nest]

No

[frosty nest]

What's it

[charred crane]

Tolga turkmusun

turksen soyle yazim tukce

iam kill valorant and dont save in buff

whyy ???

[shadow wolf]

Game not getting tracked?

What game mode are you playing

[charred crane]

valorant

[shadow wolf]

In that which game mode?

Like Unrated ,comp etc

[charred crane]

competitive

[shadow wolf]

Are you getting coins after match?

[charred crane]

iam dowloand now and iam play match

bro my english is bad

[shadow wolf]

No problem

[noble acorn]

OVERWOLF OVERLAY

You need to enable Overwolf's overlay for games that you play so that BUFF can start working with them
To check your overlay you gotta find Overwolf (little white wolf icon) in the bottom right of your taskbar and then right click Overwolf -> Settings -> Overlay & Hotkeys
If you're confused please check this: https://support.overwolf.com/en/support/solutions/articles/9000184345-how-to-get-started#overlay

Summoned by KillSwitch#1653 (Staff)

[shadow wolf]

Check if that is enabled

Use Google translate if u can't understand

[charred crane]

I just downloaded it, my friend told me, I'm on the job right now, the application is open, I write 2 above, but it says kill me, I don't count

[brave surge]

pls fix :(

and can i only have 5 clips in the "Library" since i just saved a few more clips but i can't see them and the "show posted" button also doesn't seem to work

i can't scroll past it

[frosty nest]

Fix what

What's wrong exactly

[brave surge]

the option under the Download are not showing

and there is no way of scrolling down

it's supposed to show these

this is what it shows

ig this is a bug?

[frosty nest]

send a fullscreen screenshot

I have a guess

[frosty nest]

Does anything look weird for you on the app

like the ad is not fitting it's space

[brave surge]

lemme check

[frosty nest]

find an ad and send screenshot

[brave surge]

ok

this is my home page, as far as i can see there is no ad

[frosty nest]

yes

[noble acorn]

APPZOOMED

Please try this:
-Find the 'OverWolflauncher.exe' file (usually found at C:/Program Files (x86)/Overwolf
-Right click on it and then click on "Properties"
-A new window will pop up, click on "Compatibility"
-Click on "Change high DPI settings"
-Under "High DPI scaling override" tick the "Override high DPI scaling..." checkbox and in the pull-down menu select "System (Enhanced)"

Summoned by TolgaFlashTR#5337 (Staff)

[frosty nest]

try that

restart overwolf and also even PC

[brave surge]

okay

okay i restarted my pc

okay it's good now

thankssss

[frosty nest]

👍 Nice

[brave surge]

how much coins do i get per view?

i saw this yesterday that's why i started capturing

[frosty nest]

I don't have an idea on it 😄

[brave surge]

oh ok

[frosty nest]

but the limit from the video must be like 50

[brave surge]

thanks for the assistance :) hope you have a great day

[frosty nest]

You too

[brave surge]

oh ok, i have a long way till that

[frosty nest]

😄

[timber garden]

raffles still not working 😦

[solid orbit]

hello, my account has been closed and I have been waiting for a response for 1 week, they said we will get back to you, but 1 week has passed, can you help

[frosty nest]

in which way

[frosty nest]

wdym closed

do you mean frozen?

[timber garden]

there is nothing in the raffles screen

this

[frosty nest]

Raffle page is down atm, it seems like

Same for me

[timber garden]

since yesterday 😦 I wanted to know if I win something 😅

[frosty nest]

😄

[solid orbit]

yes frozen

[frosty nest]

Frozen account basically means you did something wrong

so, if you think you haven't done anything wrong, you will need to wait for answer from them

[solid orbit]

yes, but I just changed my account password

[simple zodiac]

i need help, as i said before i sent a ticket because my account got frozen they replied by asking for overwolf logs i sent then and they never replied to me, it has been 12 days and 8 working days, how long do i have to wait

i can sent a video and everything that i didn't do nothing wrong

[frosty nest]

🤔

[simple zodiac]

even the logs shows it

[frosty nest]

try sending another message to them

[frosty nest]

you can do the same

[simple zodiac]

k

another message or make a new ticket

[charred crane]

What game you play

[frosty nest]

shouldn't matter much 😄 you decide

[frosty nest]

#off-topic-english

[simple zodiac]

k thank u man

[charred crane]

Does buff have a smart autoupdater with custom routable endpoint to deploy inidividual customized forks wiith verbose debugging to solve issues with the software on an Individual basis?

[frosty nest]

BUFF has auto update yes

😂 I haven't understand any of your words except auto updater

no

lol

[pine gulch]

Does this have to be on the monitor you play on while you play i can i just close it down and still get rewards?

[tranquil parrot]

You can close it, hit the x

[pine gulch]

ok ty

[frosty nest]

#964252567699857448 <<

[zealous fractal]

thats hard

also i wanted to ask do resource packs affect game tracking by anyway.......
TIA

[upbeat creek]

can we buy buff coins on the app? or you can only get buff coins by playing games?

[frosty nest]

You can't buy coins

[upbeat creek]

oh

[upbeat creek]

if we buy premium elite, will that help in earning more buff coins?

[frosty nest]

Sure

[hidden lance]

yesterday i had a task to win duels games in minecraft, and i won a few but noticed that i wasn't getting anything and the task wasn't even updating

[tranquil parrot]

#964252567699857448

[iron trail]

Can Anyone Helo Me? I Have Changed The Custom Key Layout For Recording Manually From Overwolf And Its Working But My Clips are not showing in buff higlights section

[frosty nest]

check videos\overwolf\buff file

videos must be there

[iron trail]

I Have changed the save folder and it showing there but not showing in buff software

[frosty nest]

hmm

that's kinda bug

#open-a-ticket report it by sending ticket

[silver hull]

does buff game support ps4 games?

[proud wasp]

only splitgate

[wooden wraith]

hello, I have a problem about getting buff points with ads it gives me the error "cant create bonus game reward" how can I solve it? thanks in advance

[noble acorn]

CANT CREATE BONUS REWARD ERROR - ADS

If you get the "Cant create bonus reward" error it means that you most likely saw more than 50 ads.
On the other hand, this error can also appear when you have earned a lot of coins from games in the same day.
The error should be gone the day after, so please try watching ads again tomorrow!

Summoned by TolgaFlashTR#5337 (Staff)

[wooden wraith]

No i never wach an ADS today

[frosty nest]

you did yesterday

yesterday for you = today for buff

that's why you can't watch today

because you already watched "today" for buff

but yesterday for you

Think about it

[wooden wraith]

Mmh no, because i never wach ADS for likes weeks

[frosty nest]

did you play games and reach the limit

[wooden wraith]

I earn likes 10 point for day

5-20

[frosty nest]

it somehow bugs out probably

#open-a-ticket you can send a ticket

[wooden wraith]

Ok i understand, thanks for answer

[weary marsh]

Are Italy based article on schedule?

[tranquil parrot]

Wdym

[frosty nest]

?

@tiny trailNot by doing this

What do you need?

[north dust]

why there is no 5 $ steam gift card

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by TolgaFlashTR#5337 (Staff)

[north dust]

ok done

[frosty nest]

Done what?

[north dust]

i mean i got it i will wait for the restock

[frosty nest]

Oh, alright 😄

[tiny trail]

so what can i do for contact

[frosty nest]

What info do you need exactly

What question do you have

You can DM me if it's something private

[modest basin]

Can anyone help me with my buff affiliation

Program

[tiny trail]

ok

[frosty nest]

Yes

What do you need

[modest basin]

Yeah so I joined the buff affiliation program few days ago so when i go to payouts its asking me to put a routing number so its not available in my country so can i use a alternative option such as paypal,payoneer

[modest basin]

Is it ok if i dm u privately

[frosty nest]

yep

[tranquil ginkgo]

buff marketplace = out of stock
😭

[past minnow]

I am still getting 0 buff points

[frosty nest]

screenshot

[past minnow]

I have to play games to show it again

I clicked continue

Can you help?

When I click get points it says you got 0 buff

[frosty nest]

screenshot

[past minnow]

Ok

Can I sent a record?

Recording

I mean video

[frosty nest]

Screenshot will be enough

[past minnow]

But In screenshot it will make you think I am lying

[viscid pasture]

is there a specific time when buff restock?

[past minnow]

Wait I am sending ina few minutes

In

[frosty nest]

#when_is_next_restock #870329411986149536 <<

[fiery tree]

Fix the app on mobile

[frosty nest]

Fix what exactly

[fiery tree]

Not loading games

[tacit arch]

It's working for me

[past minnow]

Here

[noble acorn]

NAN / 50 COINS LIMIT / AD PROBLEMS

You can only get 50 coins from games everyday (challenges not included). When you exceed the 50 coins limit, all games might either show that you get NaN or 0 coins.
NOTE: Watching ads is known to somehow break the cap - you can end up getting NaN/0 coins after watching just a few ads and it's why we don't recommend watching any ads at the moment if you are planning to earn coins from games. We're working on resolving this issue as soon as possible.
If you're getting 0/NaN coins today, you should be eligible to earn more coins tomorrow or after 23:59 GMT.

Summoned by DONQO [EN/CZE/SVK]#0805 (Staff)

[past minnow]

today its gonna get fixed?

[lament lynx]

My games tab on my buff mobile app won’t load. So I can’t collect my coins from game wins.

[frosty nest]

It works fine for me

Check your internet connection

[past minnow]

did you check the video