support-en

[cinder gust]

What game modes count in val?

Unrated, ranked, spikerush?

[tacit arch]

unrated, compet and spikerush

yes

[cinder gust]

anything else?

[tacit arch]

no

[cinder gust]

okay cool

ty @tacit arch ❤️

[tranquil parrot]

Escalation and rep counts too

[trim radish]

i cant sign in nor create an account on the buff game on my desktop and its been like this for so long

[simple path]

what happens when you try to do it?

[charred crane]

is buff legit

[weary elbow]

Yes

[charred crane]

are u being held by a gun so u can say that?

i honestly wanna know

[weary elbow]

Yes

XD

[charred crane]

oh god

[weary elbow]

Its legit

[charred crane]

seriously tho it is legit?

[weary elbow]

Yes

[charred crane]

oh ty

[weary elbow]

This is what i have got if it helps

[charred crane]

dang nice

[gritty gale]

spare me one g xD

[nocturne hare]

We should be able to buy buff points from money rly needed

[proud wasp]

not anymore

[weary elbow]

It was an option before, but got removed

[hollow rock]

hello , where is my sp ? I have screen there 9362 sp .... now 8990 wtf...

its now

[manic seal]

sp reduces everyday if you dont play

[hollow rock]

where is its write on this app

[manic seal]

its not, like how to earn them

its not write too

[hollow rock]

its looking like scam because not info

[nocturne hare]

What does having a lot of sp even do?

[noble acorn]

TIERS INFO

Please check the screenshot below:

Summoned by Kyuu[t]♡mico#0001 (Staff)

[gritty gale]

oh

thats really good

[nocturne hare]

Ohh

[gritty gale]

how do yu get sp

[nocturne hare]

That makes sense

[manic seal]

yea but you must play everyday or you will lose sp

[nocturne hare]

By just playing

[manic seal]

1pt by gaming(Bonuses doesnt count)= 10sp

[gritty gale]

oh poggers

mico are you staff

[manic seal]

yea

[gritty gale]

it just says you are top member

[manic seal]

thats staff

[gritty gale]

oh

lol

Do staff get payed?

[manic seal]

nope

[gritty gale]

yeah understandably

[nocturne hare]

Is there a way u can give me buff points lmao

[gritty gale]

craving riot access code rn

[gritty gale]

nah bro he aint allowed to do that

that would just be unfair

[nocturne hare]

Fr

[gritty gale]

to the rest of the community

[charred crane]

can u still earn buff points through the microsoft mc launcher

[hollow rock]

i think i need compensation becouse its dont write in app , i lost a lot and havnt info about this ,no info in rules , just scam

[gritty gale]

it isnt a scam. you just need to understand mate

letsgo 3 buff points from wheel

[hollow rock]

there is no info about this in app

[manic seal]

send a ticket #open-a-ticket

[charred crane]

answer my question it wants to be answered

[nocturne hare]

U have gotten 3200 buff points if u think it's a scam just buy something so u can see if it's scam or nah

[manic seal]

read #964252567699857448

[charred crane]

o

[gritty gale]

just gonna support buff by buying some money spins

[nocturne hare]

U can only buy 1 every 12 hours

[gritty gale]

o

well too late

[nocturne hare]

I wish u could do more

[charred crane]

so u basically cant get points from microsoft mc launcher? only the real mc launcher?

[gritty gale]

i got 125

not bad

[hollow rock]

scam on my sp , not on buff points

[hollow rock]

i do

[charred crane]

whats a sp

[manic seal]

yes you can, but it must be java

[nocturne hare]

It's just sp but u still get ur giftcards

[charred crane]

im getting java rn

or installing it idk

[manic seal]

like xp for tiers

[noble acorn]

TIERS INFO

Please check the screenshot below:

Summoned by Kyuu[t]♡mico#0001 (Staff)

[charred crane]

oh nice

[hollow rock]

i cant send my screenshot on that ticket ...

[manic seal]

attach them to the mail later

[gritty gale]

Mico. if i buy a 5$ french amazon card will it add it even tho i live in iceland

[charred crane]

i got here cuz i got a ad

[manic seal]

it only works on amazon.fr

[hollow rock]

to what mail?

[manic seal]

if you dont use amazon.fr then nope

[gritty gale]

ah

shi

alr ty

i didnt buy it dw

[hollow rock]

adrss

[manic seal]

when you create a ticket, you will send a mail to devs, after answer you attach the images

[hollow rock]

ok ty , gl

[hollow rock]

what category i must choose

[manic seal]

other

[hollow rock]

have a nice day , ty

[manic seal]

yw

its night tho

[trim radish]

nothing, it just stays on the same everything

[deep cape]

anyone else having issues not earning any points after each game and not getting challenge progress?

[manic seal]

what game

[deep cape]

valorant and apex

those are only 2 i play with buff, i can try another game to see if its for all games

[manic seal]

do you see the pop up at the start and end of the match?

[deep cape]

yes and the bonus pop up running in the background during match

the matches show as +0 in history

[manic seal]

on the pop up at the end what it says?

+0?

or an error

[deep cape]

ya +0

[noble acorn]

NAN / 50 COINS LIMIT / AD PROBLEMS

You can only get 50 coins from games everyday (challenges not included). When you exceed the 50 coins limit, all games might either show that you get NaN or 0 coins.
NOTE: Watching ads is known to somehow break the cap - you can end up getting NaN/0 coins after watching just a few ads and it's why we don't recommend watching any ads at the moment if you are planning to earn coins from games. We're working on resolving this issue as soon as possible.
If you're getting 0/NaN coins today, you should be eligible to earn more coins tomorrow or after 23:59 GMT.

Summoned by Kyuu[t]♡mico#0001 (Staff)

[deep cape]

probably hit limit watching ads

is it normal to not be getting challenge progress when your at cap?

[manic seal]

yes

if you dont earn points, it doesnt track anything

[nocturne hare]

Which games give u the most amount of buff points

It's rly hard getting them

[manic seal]

dota and lol ithink

[glad trout]

when buying an item, if it says "processing request", then the item runs out of stock, and i still haven't gotten it, will i get it soon or was I somehow too late ??

[manic seal]

that message if stays more than 5 secs means it bugged out of you are trying to get an out of stock item

[pliant fjord]

guys

i wanna be honest here

im premium and i cant buy riot card bro

like since its become open for anyone its just flys

im there on time but still cant buy it

idk whats going on

[manic seal]

there is a high demand, so it goes out of stock fast

[pliant fjord]

yeah but y there is no good supply for it it comes only once a day

[manic seal]

there is a good supply, just the demand is too high

[pliant fjord]

well if its a high demand card y its not for only premium any more

[manic seal]

usually the items that are premium only are the ones that there is not a lot of stock

since now there is stock, the item is both (premium and not premium)

[charred crane]

im trying to get buff points, when i play mc i dont get any, im also playing on java and hypixel

[manic seal]

read #964252567699857448

[charred crane]

Oh im playing in 1.8.9 so if i go in 1.18.2 will it be supported?

and ill get points?

[manic seal]

yep

[charred crane]

its way too laggy in 1.18.2

[neat wraith]

I finish league matches but it keeps showing TFT even though I'm not playing TFT?

I'm only playing ARAM matches

[gritty gale]

where do i redeem riot access codes

couse my code doesnt work in the main riot redeem code

NVM

[manic seal]

Can you send a screemshot of your overlay settings?

https://media.discordapp.net/attachments/885181189852397668/905578949860544532/overlay-hidden-overwolf-icon.gif

[brittle ice]

is csgo is tracking with anyone ?

[dusky pumice]

I'm trying to stream a game but I don't want the pop up to appear in stream. What can I do

[idle vapor]

yo guys when i go to buy premium it says somthine went wrong in our side

do i have to cancel my current premium?
i have the first one but i want the elite one

[dusky pumice]

Is there a way I can turn off the pop up while streaming

[idle vapor]

idk

[weary elbow]

No

[weary elbow]

Wait till your current subscription ends and buy elite

[idle vapor]

ik but i got it for free somehow

i just got it

i logged on and got premuim

[dusky pumice]

That reminds me how do I have premium? I'm not complaining but I haven't bought it. So how do I have free premium

[weary elbow]

USA people got free premium cuz 4th july

[idle vapor]

dam lets go

[dusky pumice]

For how long lol

[idle vapor]

yea for how long?

for how long?

[idle vapor]

for how long?

[weary elbow]

1 month

[idle vapor]

oh alright

then i will wait

thanks

[stuck wedge]

I got banned from Valorant for running buff it said it was a third party software

[pallid owl]

Can we get a self-promo channel for us to post Youtube links?

It could help content creators in the Buff community grow their audience and reach thus converting into higher metrics and potentially attracting people.

[manic seal]

A lot of users uses buff on valorant and they doesnt get banned and they used it for a year, impossible that is for buff. Check another apps on your computer or maybe you have a virus

[manic seal]

Users would spam that channel with a lot of videos, i dint think that cisco would create a channel to that

[pale furnace]

Goodnight quick one how come Apex Legends shows offline in the Buff App

[manic seal]

Yep its offline

[pale furnace]

Any reason y?

[manic seal]

No info, its up to overwolf, maybe apex was updated and overwolf has to update their trackers

[twin lance]

i have been having this for 2 days

;c

[manic seal]

you must have buffpay to get it. See the non buffpay items in order to get them. If you want, you can send a ticket about buffpay items showing up on your buff client

if you dont want them to appear

#open-a-ticket

[shell slate]

I got the 1lb ocean cleanup thing but wanted to check if thatll just happen now or if I have to like use the item or something?

[river lodge]

Is there anyway to spot the popup from appearing after a match?

[calm sable]

Anyone else having trouble again with Dota 2 not working?

[clever fog]

By any chance does anyone know when the rewards restock? I’m trying to buy a specific card but it keeps on getting out of stock really quickly

[narrow quiver]

i have a big question my challenges arnt leveling up for me

i play on warzone and my challenges dont level up

how do i fix

[twin lance]

I’m been waiting for days

[scenic umbra]

How many ads we can watch for buff coins per day

[wanton kiln]

Hey i bought a riot valorant access code but i realised that it wasnt applicable on my server, can i get a refund for that?

[weary elbow]

50

[scenic umbra]

When it refreshes

[weary elbow]

Sadly no, buff doesnt give refunds in these cases

[weary elbow]

We are aware of that, devs are working on it

[weary elbow]

23:59 GMT

[weary elbow]

Read #when_is_next_restock and #870329411986149536

Read #964252567699857448

[weary elbow]

No

[scenic umbra]

Todays I watched ads but not credited

[scenic umbra]

Based on which country time

[weary elbow]

GMT time

[scenic umbra]

?

[weary elbow]

I think its automatic, and you will get an email in a few days

[weary elbow]

Did you get an error?

[scenic umbra]

No

Cannot be credited

[narrow quiver]

ok thanks so much i was wondering if it was my fault or something

[shell slate]

K thx

[weary elbow]

Try watching like 6 in a row

[scenic umbra]

Watched

Then also cannot

[weary elbow]

Then wait till 23:59 GMT and try again

[cold sable]

Why don't I get coins for seeing the ads

I mean sometimes it does give and sometimes it doesnt

[scenic umbra]

My also same problem yesterday I get paid for ads and today it's not paying

[frosty nest]

wdym by not paying

watch ads more than once and see if it gives

[scenic umbra]

No man

Then also not geeting

[frosty nest]

You can open a ticket #open-a-ticket

do you get any error?

[glass vessel]

um... minecraft game is not being tracked

[narrow quiver]

prob rude to ask but when do you think it will be fixed

[tacit arch]

no info

[tacit arch]

read #964252567699857448

[narrow quiver]

also is there a way to stop the little buff pop up its so annoyying

[tacit arch]

no, in that window have to be ad, without ads no money and without money no gift cards

[narrow quiver]

ok

thats actually a really smart marketing tactic

[north locust]

do gift cards on buff give american dollars?

[tacit arch]

check buff market, if you see dolllars, then it gives dollars

[scenic umbra]

rocket league is tracked

or not

[north locust]

but if i have an australian acc and i get a gift card for it, will it be $10 aud or will it be $10usd and then convert to aud?

[tacit arch]

rocket league is supported game, yes, if you asking that

[tacit arch]

account where?

[north locust]

steam

[tacit arch]

should be converted to aud

[north locust]

ok ty

[normal wadi]

One of my gaming accounts has been approved. Can I cancel the link or delete it from my account to link my new account?

[tacit arch]

nope

to prevent smurfing and abusing

[radiant thunder]

why arent coc missions working???

you told me last time it takes time for system to update progress

but its still not working

[normal wadi]

What would you do if someone linked my game account to he buff account?

[proud wasp]

we would have to investigate the case

[shrewd umbra]

Please add the game Raid shadow legends, people spends time in this game a lot and I think a lot of playerbase will love it

[normal wadi]

ok My brother uses my account in Brawl Star and I want to take it but I can't

[normal wadi]

can we start the investigate the case

[proud wasp]

it won't be possible to unlink it in that case

[fallow eagle]

9m trying to use buff for hypixel on Minecraft, but it doesn't seem to be tracking. I am using lunar client 1.8.9. Any suggestions?

[proud wasp]

#964252567699857448

[normal wadi]

he take it without permission

[fallow eagle]

Thx

[frosty nest]

lmao

Sorry but there's no way to unlink account

[wanton kettle]

I can't sign-in into Buff app
it's stuck in the login screen

[frosty nest]

Let your brother have fun and you will be earning coins

[frosty nest]

restart overwolf

and try again

[wanton kettle]

I did

it's not working either

[frosty nest]

1- Uninstall BUFF
2- Follow this guide to uninstall OverWolf completely and then reinstall it and BUFF again: https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate
3- Restart PC

Try this and see if it works, these are steps for a clean reinstall

if it's still stuck, that probably means something is missing on your PC

a required program

if that's the case, check windows update

[spark coral]

the ingame not the launcher ?

for minecraft is there startgame screen ?

[tacit arch]

yes

[pale furnace]

Oh okay great thanks

[normal shard]

when the market refreshes
there is any hour

?

[tacit arch]

read #when_is_next_restock and #870329411986149536

[normal shard]

k

[spark coral]

my minecraft doesnt works

[tacit arch]

#964252567699857448

[spark coral]

i know

[tacit arch]

you playing on official minecraft launcher?

[spark coral]

i'm in english hypixel on 1.19 unmodded

yes

[tacit arch]

check if you have enabled overlay for minecraft in overwolf settings

[noble acorn]

OVERWOLF OVERLAY

You need to enable Overwolf's overlay for games that you play so that BUFF can start working with them
To check your overlay you gotta find Overwolf (little white wolf icon) in the bottom right of your taskbar and then right click Overwolf -> Settings -> Overlay & Hotkeys
If you're confused please check this: https://support.overwolf.com/en/support/solutions/articles/9000184345-how-to-get-started#overlay

Summoned by DONQO [EN/CZE/SVK]#0805 (Staff)

[spark coral]

that ?

[tacit arch]

yes

try this

[noble acorn]

BUFF SETUP

1- Close BUFF and the game
2- Keep Overwolf running
3- Launch the game and see if BUFF starts automatically when you launch the game

Summoned by DONQO [EN/CZE/SVK]#0805 (Staff)

[spark coral]

it launch automatically

try 3 times

[tacit arch]

what gamemode you playing on hypixel?

[spark coral]

bedwars

solo

[tacit arch]

did you get buff window before and after game?

[spark coral]

no 😢

[tacit arch]

whats your windows version?

[spark coral]

10

[tacit arch]

do you use msi afterburner? its app where you can overclock your gpu

[spark coral]

Gpu ?

[fickle wraith]

how to fix this cant download videos from buff library showing "Download fail"

[spark coral]

no i think i haven't

[tacit arch]

they are already in folder on your pc, go to overwolf settings and check folder where its saved

[tacit arch]

can you check it if its installed on your computer?

[fickle wraith]

@tacit arch ohk let me see Ty

[tacit arch]

and dont ask in multiple channels, its useless

[spark coral]

i search in app in my windows search and i haven't

[tacit arch]

okay

You can try reinstall Overwolf with steps on this link https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

[spark coral]

?

i uninstall

[tacit arch]

yep

[spark coral]

i cant delete that

[tacit arch]

try restart your pc first

[spark coral]

when i do that

[small oriole]

what is the best way to buy on buff market because I am waiting the whole day already

[tacit arch]

wait for restock and then buy it, no other way

[small oriole]

is it already random the buff restock ?

[tacit arch]

read #when_is_next_restock and #870329411986149536

[vivid flint]

may i ask why there are not riot points global i mean they are always purchused and i never saw them available

[spark coral]

now i install buff or overwolf

i install Buff

[vale jolt]

how to complete finish 1 game with KDA not less than 3?

[spark coral]

you need to have kill+assist=3*death

[wet summit]

My kills are not counting in apex is this bug

[tacit arch]

buff installed? dont install anything else right now

[tacit arch]

#game-status

[spark coral]

okay

i just wait

[woven trench]

apex is offline . dony know why

[wet summit]

Its offline

Ya just seen

[long shadow]

hi

this is my full screen

i cant see anything below that

[tacit arch]

for now its impossible to complete it, valorant trackers are unstable, in order to complete it, wait until its online again and then you need to get 3x more kills+assists than deaths

[long shadow]

how to fix it

[tacit arch]

go to windows settings and change resolution scaling to 100%

[noble acorn]

UPDATED GAME TRACKING ISSUES

Sometimes when a new patch comes out for a BUFF supported game it usually stops Overwolf from tracking it and thus makes BUFF unable to reward you with coins.
List of known games that are having this issue:
-R6
-VALORANT
-Apex Legends
-Fortnite
-Rocket League
You can check the status of your game in #game-status. Note that it might take a few hours until the status is updated.

It's an issue on Overwolf's side - this means that Overwolf devs need to update their tracker to work with the new version of the game. It usually takes them a couple of days to fix it.
Please move to Overwolf's discord channel if you have additional questions about this issue or if the issue persists for a longer period of time.

Summoned by DONQO [EN/CZE/SVK]#0805 (Staff)

[spark coral]

so now its okay ?

[vale jolt]

ah ok thanks for information

[tacit arch]

there are riots cards, some are restocked twice every day, just check often

[tacit arch]

do steps below, if buff starts automatically, then it should track your game

[noble acorn]

BUFF SETUP

1- Close BUFF and the game
2- Keep Overwolf running
3- Launch the game and see if BUFF starts automatically when you launch the game

Summoned by DONQO [EN/CZE/SVK]#0805 (Staff)

[long shadow]

now everythings small lmao

[tacit arch]

try also play different gamemodes, skywars, bedwars, duels and blitz sg is supported

[spark coral]

i will try this afternoon and hope

[tacit arch]

buff is created for 100%, you need to use it like that, or you will have it cropped, or you can switch it always

[pseudo crystal]

quick question. why are most of the valorant cards premium only?

[tacit arch]

not most, check list of all items here https://1drv.ms/x/s!AqozixBzUDN4rTEFdDdMo8juUVfC?e=vw9oQy

[long shadow]

oh ok, i have another question, i logged into buff and valo with the same gmail account but the task progress didtn chance even after 2 games

[tacit arch]

did you get coins after game?

[long shadow]

nope

im stuck at 31

[tacit arch]

check if you have enabled overlay for valorant in overwolf settings

[noble acorn]

OVERWOLF OVERLAY

You need to enable Overwolf's overlay for games that you play so that BUFF can start working with them
To check your overlay you gotta find Overwolf (little white wolf icon) in the bottom right of your taskbar and then right click Overwolf -> Settings -> Overlay & Hotkeys
If you're confused please check this: https://support.overwolf.com/en/support/solutions/articles/9000184345-how-to-get-started#overlay

Summoned by DONQO [EN/CZE/SVK]#0805 (Staff)

[haughty compass]

I got a question when I play my mobile game why doesn’t Buff track challenges properly in game

[long shadow]

its on

[tacit arch]

what gamemode did you play?

[long shadow]

first compi then unr

both didnt

[tacit arch]

restart overwolf and check if coins were added to your balance

[long shadow]

as in close and open?

or re install

[tacit arch]

in your taskbar is overwolf icon, right click on it and then press exit overwolf, then just start buff

restart not reinstall

[long shadow]

done, no change

uhm, shall i try one more unrated and cehck?

[tacit arch]

yep, but try steps below now

[noble acorn]

BUFF SETUP

1- Close BUFF and the game
2- Keep Overwolf running
3- Launch the game and see if BUFF starts automatically when you launch the game

Summoned by DONQO [EN/CZE/SVK]#0805 (Staff)

[long shadow]

wait so u mean start an unr while buff is closed, but the overwolf app should be on

and then i should see if buff automatically turns on right

[tacit arch]

no

close game, close buff

keep overwolf running

start game

[long shadow]

ah ok

[tacit arch]

and check if buff starts automatically with game too

[long shadow]

oke

[scenic umbra]

Buff app work on which country

Time

[long shadow]

now i turn on valo right

[tacit arch]

yeas

[tacit arch]

GMT timezone

[long shadow]

nope buff didnt turn on

[long shadow]

wait so buff wont work if im in ist

[tacit arch]

timezone have nothing to do with it

[long shadow]

k

[tacit arch]

whats your windows version?

[long shadow]

i think 10

wait let me check rq

ye its 10

[tacit arch]

[tulip bay]

how exactly am i supposed to gain from minecraft?

[tacit arch]

You can try reinstall Overwolf with steps on this link https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

[tacit arch]

you will get coins after every match and then you can complete challenges

[tulip bay]

in hypixel?

[tacit arch]

you need to play on hypixel and you need to read #964252567699857448 thread

[tulip bay]

oh thx

is pvp legacy also supported?

[tacit arch]

is that server?

if yes then no, only hypixel

[charred crane]

is the only server supported on minecraft hypixel?

[long shadow]

uninstalled

[tulip bay]

when will other servers be supported

[tacit arch]

yes

[tacit arch]

not anytime soon or never

[charred crane]

bruh

why though

is it just because it would be hard to implement of is there another reason

[long shadow]

re installed overwolf

[serene ginkgo]

probably because hypixel has one of the most competitive playerbases and has some public API we can use

[charred crane]

oh that makes sense ig

just asking cuz am banned on hypixel lol

at least i can still play tft

[long shadow]

what to do now

[tacit arch]

did you delete overwolf folder as stated in tutorial?

[long shadow]

i tried but it wasnt allowing me there was an error pop-up

so i uninstalled overwolf as a whole

[tacit arch]

try restart pc, then you should be able to delete it

[long shadow]

done i deleted it w the file

done and installed also

now?

[tacit arch]

now try if buff starts automatically again

[long shadow]

k

wait i install buff first then close and try na

[spark coral]

it doesnt launch 🥲

[tacit arch]

ye

[rancid vine]

so basically I currently have a loop on my buff app

when I log in through discord it redirects me to a broswer website

and says that the authentication was succesful

but then my buff app is just restarted to the default page

[tacit arch]

do you have installed curseforge?

[tacit arch]

restart overwolf and try log in again

[long shadow]

i opened valo but buff didnt open

buf for somereason overwolf closed

[tacit arch]

hmm

[long shadow]

wait ill try again

[spark coral]

yes but not for play with

[rancid vine]

ok thanks bro

[long shadow]

again overwolf closed

when i opened valo

[tacit arch]

create overwolf logs, if you dont know how, check bot message below, then upload your logs on some cloud, like google drive, mega.nz or mediafire, open ticket on https://buff.game/contact-us tell them your overwolf is crashing when trying to check if buff starts automatically with game, and paste download link

[tacit arch]

try uninstall it

[spark coral]

forge ?

[tacit arch]

ye

[tacit arch]

https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs <-

[long shadow]

which bot message

[spark coral]

i also install heartarena

[tacit arch]

link, bot doesnt work for some reason idk why

[long shadow]

k

[spark coral]

is that a problem

?

[tacit arch]

i dont think so

[spark coral]

i'll try

[long shadow]

so i copied the zip

should i send to u dm?

[charred crane]

why is there no robux on the marketplace, like not even in the out of stock

i thought there was robux on buff

is there not or?

[spark coral]

😭

[noble acorn]

API MARKET ISSUE

In order to allow automatic restocks of items, BUFF uses API services from our suppliers to track the needed information about gift cards - one of those information being the amount of available stock.
Usually, when a card disappears from the market without prior notice it just means that there's a miscommunication between BUFF and supplier's API. This means that the card is most likely just out of stock but it doesn't appear in the market because BUFF staff needs to resolve the issue caused by the API miscommunication.
In the end, if the card is suddenly invisible in the market - it's most likely just out of stock and it will be restocked in the future once the issue with API is resolved.

Summoned by DONQO [EN/CZE/SVK]#0805 (Staff)

[tacit arch]

?

[spark coral]

i launch overwolf like that

and i play

[charred crane]

why

why not just get a shortcut

[spark coral]

buff didnt launch

[long shadow]

does it work?

[spark coral]

before yes

[long shadow]

i mean like after u use this method, does buff track ur progress

[tacit arch]

create overwolf logs, if you dont know how, check bot message below, then upload your logs on some cloud, like google drive, mega.nz or mediafire, open ticket on https://buff.game/contact-us explain them your issue, and paste download link

[noble acorn]

LOGS

Please read this: https://support.overwolf.com/en/support/solutions/articles/9000176827-how-to-get-your-overwolf-logs

Summoned by DONQO [EN/CZE/SVK]#0805 (Staff)

[hot aspen]

does buff steal fps?

[tacit arch]

no

[hot aspen]

ok ty

[glad trout]

does everyone need to complete the email verification when trying to buy an item or is it just me ??

[tacit arch]

everyone

[spark coral]

it launch

yeeeeeees

[nocturne idol]

ım triyıng to buy 10 euro valorant code but when ı entred the verification code buff is saying restart the app and try again but when ı restarted the app there wasnt any code

[spark coral]

but i dont know if a startgame screen appear

[tacit arch]

restart overwolf and buy it again, but click on image of item instead of price

[wild dust]

I truly believe ppl are buying using bots or macro

i have been reloading the page non stop and it says last purchase 11 hours ago and then it went to just now

https://tenor.com/view/tangled-explain-maximus-horse-peeved-gif-11708683

[tacit arch]

no bots, read #common-questions

[wild dust]

ye i read it but how is it possible

that reloading page

changes from purchase 11 hours ago to JUST NOW

[tacit arch]

just now means up to 1 hour

[nocturne idol]

how can ı buy when ı restarted there wasnt any code

[wild dust]

i have been reloading it non stop in that 1 hour.

regardless tbh, i started to give up, been 5 days or so trying to buy that 1 product that is permanently out of stock.

[tacit arch]

you need to be faster next time

most riot codes is restocked twice every day

[spark coral]

my startgame screen didnt appear

[tacit arch]

follow steps i sent before

[spark coral]

that ?

[tacit arch]

yes

[spark coral]

my buff is here but its just the startgamescreen

[lethal cliff]

my buff doesnt counts my tasks

[tacit arch]

what game you playing

[lethal cliff]

LoL

and Valorant

[tacit arch]

gamemodes?

[lethal cliff]

no ranked

[tacit arch]

check if you have enabled overlay for lol and valorant in overwolf settings

[noble acorn]

OVERWOLF OVERLAY

You need to enable Overwolf's overlay for games that you play so that BUFF can start working with them
To check your overlay you gotta find Overwolf (little white wolf icon) in the bottom right of your taskbar and then right click Overwolf -> Settings -> Overlay & Hotkeys
If you're confused please check this: https://support.overwolf.com/en/support/solutions/articles/9000184345-how-to-get-started#overlay

Summoned by DONQO [EN/CZE/SVK]#0805 (Staff)

[lethal cliff]

overwolf working in background

[spark coral]

I hate that

[shadow wolf]

are you getting coins from games?

[spark coral]

why i cant play normally

[lethal cliff]

no i cant get

[tacit arch]

rightclick on overwolf icon

settings

[lethal cliff]

i clicked

[spark coral]

i abandon

[tacit arch]

now you probably have opened overwolf settings right?

[lethal cliff]

yes

[tacit arch]

can you send screenshot of enabled settings for lol and valorant?

[lethal cliff]

,

[spark coral]

ty for all but i dont understand your word

[lethal cliff]

sry let me change language

p

[tacit arch]

same for valorant?

[lethal cliff]

yes

my problem is 'This game is not yet detected'

[tacit arch]

1. create overwolf logs
2. upload your logs on cloud storage, like mega.nz, google drive, mediafire
3. open ticket on https://buff.game/contact-us
4. explain your issue
5. paste download link so developers can check your logs

[tacit arch]

what server do you have in lol? or region

[spark coral]

log is that ?

[tacit arch]

yes

[lethal cliff]

Euwest

[spark coral]

and i send just that

this screenshot ?

[tacit arch]

no

[tacit arch]

You can try reinstall Overwolf with steps on this link https://support.overwolf.com/en/support/solutions/articles/9000177073-how-to-re-install-overwolf-with-a-clean-slate

[tacit arch]

upload file not screenshot

[spark coral]

i give them the file ?

[tacit arch]

yes

[spark coral]

and what is that "2. upload your logs on cloud storage, like mega.nz, google drive, mediafire"

[tacit arch]

it is what it says, idk how to explain it to you differently

do you know what is google drive?

[spark coral]

no 😅

[spark coral]

its like just have the file in this?

[tacit arch]

now, follow my steps ok?

create account on this link https://mega.nz/

[frosty nest]

you don't have to upload it to a website

on gmail you can directly attach it to the mail

[spark coral]

it cost

[tacit arch]

no its free

[frosty nest]

.

[spark coral]

it was an offer

ok

now what

[tacit arch]

now, move overwolf file to that site and it will be automatically uploaded

[spark coral]

done

[tacit arch]

yes

now click on 3 dots in right down corner

click on get link

[spark coral]

ye

[tacit arch]

copy link, dont set anything above

[spark coral]

ye

[tacit arch]

now, if you have opened ticket, explain your issue and paste download link

with ctrl+v

[spark coral]

just for be sure

its just hypixel who need to be in english

[tacit arch]

yes

[spark coral]

not minecraft in all

[tacit arch]

no

[spark coral]

ok

i send a text like When i launch Minecraft BUFF is launched too but when i play skywars and bedwars my startgame screen doesnt appear so here you are : (link of logs)

[tacit arch]

you can also say that you giving them overwolf logs, it can look like virus or something like it

[spark coral]

duck it's gone

[long shadow]

donqo check dm

[tacit arch]

its ok

[spark coral]

rule 3 do not DM staff

[long shadow]

oh my bad

[eager root]

how am i suppose to buy an rp card if they sell in half a minute

[waxen frigate]

guys i have a problem
i bought a 5$ riot access code via buff to redeem in valorant but i am region locked to IND
pls help me since this is the first time am getting skins

[waxen frigate]

you talking bout the 5$ access code?

i bought it

after a long time waited to see this result

sed

[noble acorn]

AP AND GARENA ISSUES

Starting June 2021 Riot decided to stop accepting global cards on AP servers.
That means if you play on any of the Asia Pacific servers, you won't be able to redeem RP cards on League of Legends and VALORANT.
Keep in mind that it was Riot's decision and there's nothing we can do about it at the moment.
Also, RP cards don't work on Garena servers too.
If you bought an RP card and you play on AP/Garena servers, please be careful next time and read the item description as all the cards are non-refundable!

Summoned by League_of_fails#2239 (Staff)

[gentle plume]

@waxen frigate please read this

[waxen frigate]

oh

[waxen frigate]

is there a way i could vpn and redeem it?

[serene ginkgo]

nope

[waxen frigate]

oh god

[pure mortar]

i bought that 5$ card 2 days ago too

[autumn cipher]

I did the quest but it wasn't counted in the buff app

[tacit arch]

what game you playing

[charred crane]

i just finished an unranked splitgame game with 15 kills and one of my weekly challenges was finish 1 game with more than 10 kills

does it need to be ranked or?

also my daily to play 10 games also didnt count that game

does it need to be ranked or wat?

[tacit arch]

did you get coins after game?

[charred crane]

nope

still at 32

just like before the game

and it still says 0 on the left of the bar

[tacit arch]

did you get buff window before and after game?

[charred crane]

yeah

but it didnt change

at all

[tacit arch]

restart overwolf to update your balance/challenges

[charred crane]

maybe it needs to be ranked?

oh okay

[tacit arch]

no

anything pvp

[charred crane]

still says 0 on the Play 1 games with more than 10 kills one

and i still have 32 tokenas

i can maybe try to restart splitgate, and then start it with overwolf

maybe

[tacit arch]

you restarted overwolf?

[charred crane]

yup

closed it

and then started it again

[tacit arch]

if you restarted overwolf properly then you have your balance updated

[charred crane]

well it doesn't work still

even tho i got 15 kills

[tacit arch]

in your taskbar is little arrow, open it, and you will see wolf icon, right click on it and click exit overwolf

then start buff

[charred crane]

yeah

thats what i did

i can try that again

but i already did that

my games count also still says 0

but i played 1 game

[tacit arch]

do you know what buff window after game said?

[charred crane]

wdym

i can go play another game and show you that my games count wont change

or if i get 10+ kills

that that wont change either

actually yeah ama do that

ama go play another game and show you that it wont update

[tacit arch]

you have to get buff window before and after game, did you get that window?

[charred crane]

yeah

[tacit arch]

it looks like this

[charred crane]

oh

it was different than that

it just said my challenges

that i had to do

[tacit arch]

play 1 game and send screenshot of window you get after game

[radiant thunder]

why cr missions arent working now bruh

it says win 40 matches

usually its any type

and i won 1 ranked 1 2v2 and 1 tournament still 0

and the other challenge is working normally

[tacit arch]

¯_(ツ)_/¯

if endless challenges are working, you can open ticket on https://buff.game/contact-us and report it

[radiant thunder]

why coc isnt working

no one is answering me

i asked 2 or 3 times

[tacit arch]

coc is working for me

[radiant thunder]

it detected progress just once

i won 100% match and it detected 3 times

donate troops

detected once

and gain trophies detected once

and i won at least 10 matches and i donated over 100 troops

[tacit arch]

you can report it too

we can do nothing about it here, mobile games and their challenges depends on buff developers and also on supercell api status

[autumn cipher]

unrated

[tacit arch]

game

valorant?

[autumn cipher]

*valorant

[tacit arch]

did you get coins after game?

[autumn cipher]

yes

[tacit arch]

and you trying to complete KDA mission?

[autumn cipher]

yesi

yes

[tacit arch]

its not possible to complete it, valorant trackers are unstable, in order to complete it, you need to wait till its online again and then you need to get 3x more kills+assists than deaths

#game-status

[charred crane]

u can see i got more than 10 kills

and i completed a game

but they're both still 0

[tacit arch]

thats startgame screen but whatever

[noble acorn]

SPLITGATE

Splitgate has a lot of tracking on Overwolf's side, however Overwolf devs just won't bother spending time on fixing Splitgate tracking due to the game's low playerbase. This results in this game being really unpredictable when it comes to giving you BUFF coins. Sadly, there's no estimate on when Splitgate will be stable as it's beyond BUFF's power to fix tracking for it.

Summoned by DONQO [EN/CZE/SVK]#0805 (Staff)

[charred crane]

bruh

[charred crane]

no that's what was at the end of the game

when the game ended

[tacit arch]

thats why is splitgate tracking broken

[charred crane]

so i just gotta play more and hope that it works?

[autumn cipher]

im going 35/18/5 but still not complete

[tacit arch]

yeah, or play different games

[charred crane]

banned on valo, banned on hypixel, and dont play any of the other games

lol

ig i can just play

and hope

but why does it say startgame screen

when that's what appeared at the end of the game

[tacit arch]

splitgate tracker dont know when game starts and when game ends

[charred crane]

oh

lol

[scenic umbra]

Hello

How to collect this rewards

[tacit arch]

its automatically collected

[scenic umbra]

How to collect this victory count and premium challenge

[scenic umbra]

No victory count is not given

[tacit arch]

restart overwolf to update your balance

[charred crane]

ok so now it said endgame screen and it counted

so it is just random

thx for the info btw i thought it just straight up didnt work or it was me that was the problem

[tacit arch]

nah :d

[scenic umbra]

In the image they have shown they have 10 buff for premium but they gave me only 5 buff

Spend time

[tacit arch]

its bug, it have to give 5

[scenic umbra]

Ol

Ok

[tacit arch]

they will fix it in future updates

[remote nymph]

Hello Where is roblox on the app?

[tacit arch]

Hey, roblox is not supported game

[remote nymph]

ok

[remote nymph]

But on a youtube video they said its supported

[tacit arch]

can you send link of that video?

[remote nymph]

ok

[remote nymph]

https://www.youtube.com/watch?v=NEmzUijikf8&t=35s&ab_channel=CarsonPlays

[tacit arch]

you can get robux in buff, but you cant earn buff coins by playing roblox

[remote nymph]

i do not see any

[tacit arch]

here you can see list of all items in market https://1drv.ms/x/s!AqozixBzUDN4rTEFdDdMo8juUVfC?e=vw9oQy

[remote nymph]

k

[tacit arch]

some cards are invisible if they are out of stock

[remote nymph]

ok

[rigid pendant]

w

how can i give suggestion?

[scenic umbra]

Buff is not paying me

They are giving me 0

[noble acorn]

NAN / 50 COINS LIMIT / AD PROBLEMS

You can only get 50 coins from games everyday (challenges not included). When you exceed the 50 coins limit, all games might either show that you get NaN or 0 coins.
NOTE: Watching ads is known to somehow break the cap - you can end up getting NaN/0 coins after watching just a few ads and it's why we don't recommend watching any ads at the moment if you are planning to earn coins from games. We're working on resolving this issue as soon as possible.
If you're getting 0/NaN coins today, you should be eligible to earn more coins tomorrow or after 23:59 GMT.

Summoned by DONQO [EN/CZE/SVK]#0805 (Staff)

[rigid pendant]

how can i give suggestion?

[tacit arch]

what do you want to suggest?

[rigid pendant]

is there any channel?

[tacit arch]

i need to ask you what do you want to suggest, there is high possibility that someone already suggested that idea

[rigid pendant]

i want to suggest for add 8 ball pool in challenges

[tacit arch]

no way how to track it

[rigid pendant]

ok is there any chance in future?

[tacit arch]

if they dont have API then nope

[rigid pendant]

lul

[sudden ermine]

multiversus comming to buff ?

[tacit arch]

nope

at least not anytime soon

[sudden ermine]

[nocturne hare]

I bought the spin the wheel thing yesterday and I got 300 buff points but my account balance didn't update

I have been doing it for 2 weeks I got it everytime it's just yesterday I didn't get it

[tacit arch]

can you send screenshot of your transaction history?

[nocturne hare]

I can't see the one I spinned from yesterday idk why

[tacit arch]

are you sure you got 300 and not 250?

[nocturne hare]

That 250 was in the morning I spinned again at night at 10:20 for me

[tacit arch]

try restart mobile app

[nocturne hare]

Alr

[vivid ember]

do you get anything for uploading your highlights?

[tacit arch]

no

[celest pecan]

is buff legit?

[tacit arch]

yes

[celest pecan]

i can actually get free stuff?

[tacit arch]

you are getting buff coins for playing, and then you redeem buff coins in market

[celest pecan]

i honestly dont believe in free stuff, why would buff just give stuff away

[tacit arch]

not needed to pay

so yes its free

buff have money from ads and premium subscriptions

[celest pecan]

ok and then it just gives it away to people who have buff?

[tacit arch]

well, yes

[celest pecan]

ok...

this still doesnt seem real, even though i have seen twitch streamers say that they get stuff from buff

[teal cradle]

Any idea when 20$ GameStop gift card be available?

[tacit arch]

nope

[celest pecan]

so should i download buff?

[small oriole]

i got something on buff

[celest pecan]

nice

[teal cradle]

Any specific item to you want?

[celest pecan]

vbuck gift cards

[tacit arch]

we cant tell you what to do, try it and you will see if you have reason to keep it on your pc

[celest pecan]

k

[small oriole]

mine is terraria

[tacit arch]

vbucks cards are for premium users only

list of all items in market you can see here https://1drv.ms/x/s!AqozixBzUDN4rTEFdDdMo8juUVfC?e=vw9oQy

[teal cradle]

Only for premium

[small oriole]

any one waiting for the whole day just to get an item ?

[teal cradle]

I waited Years for 50$ steam gift card but didn't get it they stopped adding it

[tacit arch]

supplier issues

[teal cradle]

And i bought 2 20$ GameStop gift card

[small oriole]

did you waith continously or just checking

wait

[tranquil parrot]

Check every hour

[tacit arch]

more like read #when_is_next_restock and #870329411986149536

[small oriole]

I refreshing the buff market every minute

[frosty nest]

That's not required

[small oriole]

for the past 15 hours

[frosty nest]

and waste of time for you

You don't need to refresh each minute

[frosty nest]

.

[small oriole]

every how often ?

[tacit arch]

?

[small oriole]

how often should I refresh the marker

[tacit arch]

read #870329411986149536 and you will know

[small oriole]

market

the I should only check from 00:29-0:35 ?

[tacit arch]

does it say that?

[small oriole]

Check the market at XX:00 and XX:30 GMT timings. You can reference this message, it's 18:12(GMT) for me right now, which means I must check the market in 48 minutes or in 18 minutes, which means XX:00 or XX:30. It has a better chance of getting restocked at the 00s and 30s, 1-2-3-...-11-12 am pm.

[tacit arch]

follow the message then

[nocturne hazel]

hii

[tacit arch]

Hey, how can i help you?

[small oriole]

i am not good at English i cant understand the message

[nocturne hazel]

i can't sign up

in buff

[tacit arch]

check market every 30 minutes or every hour

GMT timezone

[tacit arch]

any errors?

[small oriole]

i try it thanks

[nocturne hazel]

noo

[tacit arch]

can you explain your issue in details?

[celest pecan]

I downloaded buff and then when I tried to launch fortnite my screen froze and now it is stuck on the loading screen please help!!!

[nocturne hare]

I got a apple giftcard is there any way of getting buff points from that

[nocturne hare]

Maybe ur pc can't run buff and FN at the same time?

[tacit arch]

restart fortnite

[tacit arch]

you can only buy premium with it

[nocturne hare]

Alr

Ty

[celest pecan]

It won’t let me

[tacit arch]

?

[nocturne hare]

Do I get anything from boosting the server?

[tacit arch]

open task manager and close fortnite

[celest pecan]

K I just restarted my pc

[tacit arch]

not really

[celest pecan]

And when I opened task manager fortnite didn’t show up on the lists of runni mg applications

oh good when i restarted my pc it worked

[celest pecan]

well then whats the point of saying that buff can run in the background of your game if it cant?

[tacit arch]

it can

idk why you had that problem

[celest pecan]

ok well its fixed now 😄

[limber marsh]

I am not able to download my clips from buff.... it is showing error: Download Failed, retry downloading

[spice trench]

guys i did the weekly challanges on CS:GO , i clicked claim but i wasnt claim it, says claimed

[manic seal]

Read #latest-news

[manic seal]

Restart overwolf

[dreamy warren]

Hello BUFF support members.. I found a pretty weird bug in Minecraft duels. Where I get 46 kills while its actually 1 or 2, It gives me so much BUFF points to the point that I felt bad and I have to report it.

[tacit arch]

Hey, can you send some proofs about that bug?

[dreamy warren]

hmmm no I didn't record it or capture it

I can hop in another game and see if it happens again?

[nocturne hare]

Is there a way I can include someone using a link from the mobile app

[tacit arch]

sure

[tacit arch]

nope, only pc

[nocturne hare]

Okay thank u

[small oriole]

how often in a day do they restock

[shadow wolf]

#when_is_next_restock

[small oriole]

is it 16-19 hours

[shadow wolf]

some items restock multiples times in a day

you gotta constantly check the market

[small oriole]

the last restock earlier was 9:32 am

and the last last restock is 5:55 pm

its getting late should i wait ?

[dreamy warren]

welp now its giving all errors even if the game is longer than 1 min

but the bug is there

[sweet dragon]

Guys is there a problem with buff?

I cant sign in

[shadow wolf]

restart overwolf and try again

[small oriole]

which is easier buy on pc or phone on buff ?

[shadow wolf]

idk when itll restock, its upto you

pc

[sweet dragon]

Did that about 20 times today ;-;

Is there anything else I can do to fix the problem?

[rigid pendant]

you try reinstall

[sweet dragon]

Yep I tried that too 2-3 times now

[rigid pendant]

you try pc restart?

[sweet dragon]

yep

[rigid pendant]

umm

[sweet dragon]

nothing seems to work unfortunately

[autumn marlin]

login

[rigid pendant]

try to login through another account

[sweet dragon]

ok

[autumn marlin]

just login

[rigid pendant]

OMG

[sweet dragon]

...

Is this supposed to be funny?

I dont get it

[rigid pendant]

new einstein

@sweet dragon

[sweet dragon]

xDD

[rigid pendant]

look

what a brilliant idea

[autumn marlin]

did it work

?

[rigid pendant]

should you try work here?

[sweet dragon]

I am literally here because I CAN'T login

[autumn marlin]

why cant u?

[sweet dragon]

;-;

dude

I cant

just look at the messages

[autumn marlin]

why not?

maybe uninstall it

and reinstall

[rigid pendant]

cause he is not intelligent like you

[autumn marlin]

then login

yeah ik right

[rigid pendant]

OMG

[sweet dragon]

I want to cry

[autumn marlin]

im like helping rn

[nocturne hare]

Just reinstall it if it don't work wait for a staff to reply

[rigid pendant]

our new neuton

[autumn marlin]

dude i told u the steps

if u need the real Einstein go back in time and ask him

[sweet dragon]

https://tenor.com/view/the-wolf-of-wall-street-clap-clapping-clapping-hands-leonardo-dicaprio-gif-22829304

[autumn marlin]

https://tenor.com/view/the-wolf-of-wall-street-clap-clapping-clapping-hands-leonardo-dicaprio-gif-22829304

[rigid pendant]

you try create new account and login through new account

[autumn marlin]

how bout that

[sweet dragon]

Thats what I did 3 times now

are you even reading the messages?

[autumn marlin]

JUST make a new account and login through that maybe try that

[rigid pendant]

how ...

you are too much intelligent

plssss

[autumn marlin]

ik

[rigid pendant]

be my teacher

[autumn marlin]

i get that

alotttt

[sweet dragon]

thats what @rigid pendant been saying all this time

[autumn marlin]

alr ima go play hello kitty dm if u need more help @sweet dragon

[rigid pendant]

ummm wait for staff

[sweet dragon]

thanks for the "help" I guess

[tacit arch]

you trying to log in on pc or mobile app

[autumn marlin]

yeah no problem can u leave this chat now

[sweet dragon]

pc

[tacit arch]

any errors

?

[autumn marlin]

he hasnt updated

his ram

[tacit arch]

?

[rigid pendant]

@autumn marlin stop it get some help

[sweet dragon]

nope I just click sign in with google and thats it

[autumn marlin]

hasn't

[sweet dragon]

It just does nothing

[tacit arch]

and no response? button doesnt work?

[autumn marlin]

why im smartest here i help myself thats why my buff works

[sweet dragon]

buttons work but there are no errors whatsoever

[tacit arch]

@autumn marlin @rigid pendant if you guys dont have any buff related questions, go chat to #off-topic-english

[rigid pendant]

umm man i am going in depression pls stop i dont have much brain like you

[rigid pendant]

ok..

[autumn marlin]

we were helping him

[tacit arch]

but you dont help anymore, so please #off-topic-english thank you

[rigid pendant]

No... i was helping him

not you

[autumn marlin]

we were both and can u show some respect gosh what r u like a top member or something

[tacit arch]

can you record your issue on ctrlv.tv and send me link in my dms?

[autumn marlin]

anarchy

[sweet dragon]

Yeah sure

[scenic glade]

The windows for damage, down and points that used to be displayed are now missing, how can I display them?

[weary elbow]

In which game?

[scenic glade]

APEXLegends

[weary elbow]

#game-status

[autumn marlin]

did u fix it

[sweet dragon]

nah I had some work to do

I will try now

[charred crane]

Every how often are restocks?

[gentle plume]

#when_is_next_restock

it depends on the item

rp is restocked 2 times a day

if there are no supplier issues

[raw stump]

My Leauge progress will not save what do I do?

[spark wedge]

is there a way to remove the overlay? it gets in the way and feels really messy

[long shadow]

what are all the ways to get buffcoins fastest

[narrow quiver]

how do i stop the end game screen from popping up

[spark wedge]

grinding in overwatch already got me about 20+ coins in 2 days

[charred crane]

Why is the Turkish language option removed in the buff?@simple path

[raw stump]

I am at 140 rn and started at 30 just by playing leuge and valorant for fun lmao

[long shadow]

DAMN

[raw stump]

unfortunutely my leauge wont track for challanges but

if it did I may have been at 200 rn </3

[simple path]

too many duplicate codes

we had to temporarily remove them while we investigate

[long shadow]

so do challenges is there but how to get coins faster by finishing matches

[narrow quiver]

how do i get rid of the end game screen from popping up

[long shadow]

cuz i get 1.5 avg

[charred crane]

When will it be added again

[simple path]

no eta

[raw stump]

I would sayu just play the game, spin ur wheel, you can watch ads too but each ad gives you 1 so I wouldnt reccomend it.