#bug-reports

1 messages · Page 1 of 1 (latest)

frigid igloo
#

Display error, "Boss" text is blocking the dmg display

agile aurora
#

don't get to have a problem logging in, it closes immediately.

lapis sandal
#

How to fix?

ocean prism
#

@lapis sandalDear Adventurer, we suggest you restart the device, then switch the network, and then restart the game for some times to have a check. Thank you.

placid depot
#

Hello 🙏🏻

I have something to report (sorry if it's already reported), it's not linked to the game itself, but it's concerning the Official Art Book (Vol 1):

Page 21: the content for Year 73 & 74 is the same (content of the Frozen Mother) which is dupplicated for the Barred Gate.
-> is it possible to have the text for the missing text somewhere ?

Thanks a lot 🙏🏻💙

ocean prism
#

@placid depotGreetings, thanks for your feedback, we have reported the issue about the Official Art Book to our team for confirming, hope to get your kind understanding.

frigid igloo
#

You can see my Nem dealt damage to the enemy Alna because of 9F, which also triggered CHARMED text, but she still cast her immunity while charmed.

frigid igloo
tropic mesa
#

I’m not seeing my garrisoned or merc-Ed Ainz in the allowed hero list for Dismal. Also missing Albedo, and maybe some other heroes.

Are there some hero restriction rules besides factions that I am not aware of?

oak holly
#

anyone also has the problem when after every update or appstore update, all the heroes lose their voice lines the first time you tap on them
this has been a persistent issue for me, sometimes it’s fixed after hotfix but still happens after every major update

pure marlin
#

When looking for my account i searched on his serv and it created me an account with an event : shadow invasion, that i cant find on any other account i have and on another account on the same server. So i think i shouldnt have this event (actually Cant start à battle without fighting on the event before that)

(My acc is on is way to being restored)

I m not on the test server apk but on global and tried other server but i dont get the same result

neat hamlet
pearl mantle
inner anvil
#

During Battle of Blood, skip battle button is still missing.

merry mica
#

Is it not claim? Its a playstore picture🤣🤣

neat hamlet
#

Hi! Today at the Merchants - Wish Boxes we could get a few free rewards and I selected 2 Temple of Time cards but did not get them in my inventory. ( yes I have that feature unlocked)

Is this a bug or I am doing something wrong?

glass pewter
neat hamlet
merry sequoia
#

athalia got frozen at the start of the battle

flat schooner
#

New update makes my game instant crash when i open it on bluestacks, are there any fix to this? or do i just have to wait?

pliant chasm
#

Redeem system not working? I typed in all my information multiple time it always says I have a incorrect code I have matches them multiple times

ocean prism
gloomy moss
#

Any known issues with the Heroic Ship after the new update?
I just ascended Kalene to E+ and claimed the 9 blue cards, but they weren't added to my inventory

gloomy moss
#

Nvm, turns out I'm just an idiot

oak holly
#

where’s my evilnemora

flat schooner
#

any bluestacks users been able to fix the instant crash happening after the newest update?

balmy river
balmy river
drowsy salmon
#

the shadowed area is a lie

its all water when its supposed to be land

elder quest
#

Website don't work. Confirm button does not let me go through

viscid chasm
#

anybody else get their page in another language lol

elder quest
earnest sparrow
ripe pumice
viscid chasm
arctic loom
#

Can't even get off the leaves screen

neat hamlet
#

Hello, today when I stick my ad to recruit in my guild I was told that I was mute by the system but without any reason answer from the support, I do not understand, I respect the TOS and I behave in a friendly way, could you, you inquire? id: 142538797 thanks you

swift onyx
# ripe pumice I cant click on confirm

Yeah I think almost everyone had this problem. Saw a bunch of people on reddit, my guildmates, myself. The browser always crashed now the mail with the link has dissipated from my ingame mailbox all together -.-

tawdry loom
#

For joyous summons for new players, I logged on and it says 2d 22hrs, but I've just created it right now so I won't be able to redeem the last 45 scrolls, just made another toon before as well and couldn't claim the last 45 scrolls because time ran out and I couldn't click them

elder tangle
#

I already joined a team, after browser reset, i'm unable to play anymore, entering uuid/verification will show this.☹️

quartz fiber
#

My game won’t update

elder quest
#

Talene gets Haste buff from Orthros F9 and from Silas F3 in Burning Brute CR.

Afaik the debuff for Burning Brute disallows for "allied heroes' attributes [to] be increased" so this interaction shouldn't occur

elder quest
#

More buffs given to allies despite debuff:

Silas F3 - "Normal Attack frequency"
Orthros 9F - Haste for highest CR during Time Suspension
Eorin Si30 - ATK buff on himself
Mortas Ult - Attack Speed
Mage Tree Astral Focus - ATK buff when ulting
Morael Si20 - Haste from Star Core
Raku Peckish - Gives himself Haste
Flora 3/9F - Gives allies Haste when she ult
Aw. Brutus Ult - Gives himself DEF
Framton Fists of Fire - Gives himself ATK

elder quest
#

Even more buffs given to allies despite debuff:

Queen 9 - ATK buff
Skreg 3 - Give allies ATK buff when in enemy side of battlefield
Ainz Steady Preparation - Gives himself ATK and DEF
Lucretia Twin Terrors - Gave Attack Speed on ult
Celerity Tree Impending Danger - Gives Haste
Lucretia Si20 - Gives her Haste

elder quest
#

Even more:

Twins Unity - The link giving 2 allies stat boost
Rosa's Follow - Stat sharing still works
Twins Ult - Everyone get Haste
Rosaline Ult - ATK buff to hero ulting on
Hodgkin Flag - Buffs
Silas F9 - Buffs

Conclusion that these are most likely just visual bugs.

icy turtle
#

can anyone help

ocean prism
#

@icy turtleDear Adventurer, we suggest you restart the device, then switch the network, and then restart the game for some times to have a check. Thank you.

thin harbor
#

I got this through a code gift but i can't get it, it says "Max Capacity reached"

gentle stirrup
#

help im stuck and cant go anywhere

mortal olive
thin harbor
#

I was not at max but yeah one was at 97, thank you for the info

bright torrent
#

I've got a bug where I can collect labyrinth coins but my total will not go up. It has been several weeks. I downloaded the newest version. I am playing on android. I even used a chest from the heros of esperia event to test the theory that I am just not collecting Lab coins and even the chests do not add to my total count. Hopefully someone can point me in the right direction.

dire stone
#

We reached the points needed for 10 scrolls but when attempting to collect, an error message pops up. and now the bar went backwards?? despite the scrolls being lit up already. They are not in mail either

neat hamlet
#

Quiz in teamplay game gives 10 points for correct anwser and 20 for wrongsoliseok

patent wren
#

Stargazing invitation is still broken

oblique sigil
#

Ive been trying for a while to get to this stargazing invitation but it dosent do anything

viral fable
#

I tried in edge, chrome, ff, and Samsung browsers on my android phone. All clear cache, all toggling secure safety mode no dice. But sometimes i saw a small blue button before the leaves filled in

subtle mica
#

Got invitation to the stargazer few days ago - didn't work. Got it yesterday - still not working.

prime kayak
#

bugged 10 scrolls

mint river
#

I've been trying to watch the “Legacy“ Brutus video but it always crashes my game after it got a few %
I think the highest I got was 24% until it stopped and the game closed

dire stone
ocean prism
#

@dire stoneOur team is working hard on the event error, we suggest you try again to claim. Hope to get your kind understanding.

dire stone
#

all gud

tiny grotto
#

bug has been resolved thanks Lilith

dire stone
#

^^ wahoo

honest oxide
#

Time out losses in Temporal Rift are a bit confusing. I was using the auto complete option on battles and had no idea what was going on for a while. Not a bug per se, but it could really use an explanation of some sort.

honest oxide
native mirage
#

I see a lot of people have the same issue with the scrolls. I still can't get the scrolls and I even got the diamonds.

inner anvil
#

Slight bug, but icon does not match idle animation. Tongue is ugly.

iron rain
#

My game won't open, always I try open app, it just turn off itself.. Any idea what to do?

iron rain
#

Reinstall game doesn't help..

hard gale
#

% CR rank is selected but Regional rank keeps popping out of nowhere. This needs to be fixed

ocean prism
#

@iron rainHi, we will contact you via the private message, please have a check. Thank you.

shut juniper
#

Hi what does Error 147 mean? Can't log on to the game

coral pond
#

Hi I'm getting this, error code 147 as well. unable to login to game

neat hamlet
sacred skiff
#

Same here

jade chasm
#

Same

sleek wharf
#

same

robust obsidian
#

Same here

ocean prism
#

Hello, sorry for the inconvenience, we are urgently locating the problem, please be patient, thank you for your understanding.

runic tree
silent vortex
#

afk arena mods are so cute for replying so fast

vagrant timber
#

Seconds before the crash I bought the pack extension.
I was debited from my paypal, but my afk arena account was not credited with the items purchased. how to do ?

frail cipher
ocean prism
#

Hello, the login problem has been restored, please try to log in to the game.

jade chasm
#

It works tx

vagrant timber
#

I bought the deluxe pass, from the "champion of esperia" at the time of the crash.
I was debited on paypal, but I was not credited on the game.
How I can do for I have my purchase ?

silver jewel
#

The game stopped running through BlueStack 64 after the update. Tried deleting app data, clearing cache and reinstalling, no help. The 32-bit version is not supported by my system, on the phone the game slows down a lot even with a simplified animation, what should I do?

olive stream
#

I’ve tried logging in w my uid and verification code checking every single time that it is written correctly but I still get error

sacred skiff
minor magnet
#

I can't find whatever the red notification dot is for, it's been there for a couple days and won't go away

eager bluff
patent wren
earnest sparrow
past summit
#

So my entire game in which I had about 10 gold characters and a few higher ones is nowhere to be found. I checked the servers and there is just a new game and a filler I used to play

rose tinsel
past summit
#

Ah ok

neat hamlet
#

Me and my friend cant login back to "Forge the elemental blade!" event. I made the team and if you try to bind your account again it says you are already in team

rigid quail
#

Anyone got a fix or know about "failed to update" hitting confirm just keeps bringing up new fails

storm grove
#

how come i can’t open the game app

ocean prism
safe sun
#

hello

#

Hello everyone, I encounter for the first time this error on a game, when I want to buy an item in the AFK arena store I get a message "you can't reload yet on this device. Please try again later!" and the problem comes from this game, I tested on other and I have no problem, can someone help me, because there, I'm out of ideas! (reinstall the whole game, I tried on my phone as well as by pc emulator (NOX), repair the game ... I discussed with those of my clan and in the world chat and no one had already encountered this problem ... 😢 I have a little less than two days to buy the item I want 😢 thanks for your help!
sorry for my bad english

ocean prism
north compass
#

Every time an event ends (cr, treasure scramble) their rank shows up instead of the one you have selected in the menu.

On your own menu it shows up as CR % for example, but in guild/chats shows most recent one which is CR regional ranking now.

Annoying to reset it everytime event ends to have it show what I want.

wary haven
#

i wonder if the jp va is bugged right now?

quiet moth
#

Almost all the characters in my inn have stopped visiting one another. Out of 50+ characters, only two pairs visit each other, and it's always the same ones.

tepid ravine
#

I think i bugged out my Oak Inn, I just got my Kalene to adcended tier and wanted to give her the biggest room but i think i clicked something too quickly and now she only Has this defeault 1 room. I reloaded the game and it still shows this message when i try to open more rooms. But there is no rooms under construction!!!

ocean prism
solar horizon
#

After beating 1-2 in Shadow Invasion during tutorial

ocean prism
#

@solar horizonHi, about the event issue that you mentioned, we will contact you via a private message, please check.

lucid trout
#

I tried logging in to my old acc. using Facebook but it didn't work. I'm sure it's the right account because I have old posts of getting pulls

drowsy salmon
#

Love the new game you’ve made 💀

upper gazelle
#

Can the devs look into this plz haven't been able to login for 2 months now

polar bolt
#

anyone knows why this error happen when try to log in facebook?

rose tinsel
rose tinsel
solar horizon
#

Game shows different ribbon in this collection screen vs the one I actually have equipped on my profile

hallow granite
#

When trying to buy anything, after approving the payment it throws this error and requires me to try and buy the card again before it gives me the items I purchased.

solid cape
#

The lost sigils event won't let me change my team formation

ionic edge
#

Trying to run labyrinth. My team comp is stuck and I can't replace any heroes. I am basically forced to keep going with the team I currently have.

ocean prism
lunar gazelle
#

Battles are taking 30+ seconds to start. Especially labyrinth and lost vigils.

ionic edge
#

Hi, already finished the lab, 2nd team worked as it should. The 1st team was stuck. Tapping on hero or its icon simply did nothing but should have removed it from team. Today after the lab reset it works fine.

lunar gazelle
patent wren
vernal ferry
#

Just a little visual bug where after using her ult, Lucretia's portrait stayed sideways

burnt furnace
#

There is a bug in shadow invasions when spawning an elite monster where it teleports you to somewhere else in the map, sometimes out of bounds

rigid yoke
#

This happened twice while trying to defeat 39-52 but I finally managed to beat it then when I went to 39-56 after like 2 hours on auto it shows up again. This only pops up when you beat the last team you need to progress to the next stage.
P.S. I know it says to restart but after my first encounter with this bug(39-52) I did restart and saw it for the second time.

rigid yoke
#

It happened again 🤦‍♂️

flint thicket
#

Hello, is this display problem normal? Because of this problem, I can no longer see chests and enemies in adventure modes and I can no longer play campaign mode...

rigid yoke
polar tundra
unique compass
fresh kernel
#

I cant even participate

supple cave
#

I can not participate in boss fight

stone portal
quiet moth
#

Same here. When I click Challenge it says "unstable connection"

inner anvil
#

Lrn2spell Lilith. It's cannon, not canon. Too many of this typo pops up in this Wandering Balloon.

merry sequoia
#

i cant get this blue gem, only with that gravitation thingskriwrath

pallid yacht
#

i want new codesssssssssssss

frigid igloo
#

Anoki +20 is not supposed to trigger from summons. He clearly starts healing even tho Mishka alone shud only count as 1 unit.

stiff kelp
tepid iris
pine forge
#

Cannot invite a new hero for the final “Hero’s return” even that you get if you come back to the game after a while

swift onyx
#

I've got a problem with the formations you can construct to make placement in battles easier.
Since the new update they are all completely shuffled in every game mode. They are still in their normal order in the formations menu but nowhere else!
Not in Campaign, Arena or anywhere else the order they are in is completely messed up!

tardy vapor
#

I added it as a suggestion, but i’ll report it here too (Since it’s strictly speaking a bug), the “AFK Arena” logo covers Solise’s face in the new splash screen. (At least, it does so on iPad)

ocean prism
#

@tardy vaporHi, thanks for your feedback, we have recorded the display issue and the device information. Then, we will report that to our team for checking. Hope to get your kind understanding.

frigid igloo
#

yeah ok, I'm being ignored (July 20th and 22nd reports)

ocean prism
#

@frigid iglooSorry, we have recorded the display issue, our team will check. They are increased by 1.2% for Attack and 2.8% for Crit damage.

tepid iris
ocean prism
tepid ravine
spring plinth
#

Cant see the complete text. Cant create a password

ocean prism
inner anvil
#

Raku's skin icon is inconsistent with the default skin due to that ugly tongue that many people don't want to see. It would not be too hard to fix the icon for consistency. The tongue is not even seen in his idle animations.

swift onyx
#

Noone seems to have the same problem as me but I have over 50 preset formations made and since the last update they are getting shuffled in random order in every other gamemode.
They are still in normal order unter the formations tab but are different in campaign, Arena of Heroes, Temporal Rift, Legends challanger Tournament. ALL completely different order and I don't get why and how to fix it!

patent wren
frigid vapor
#

i cant change my profile picture it always sais "get checked" or smth

sour lintel
ocean prism
#

@sour lintel@inner anvilHi, thanks for your feedback, we have reported the icon issue about Raku, and our team will check. Hope to get your kind understanding.

inner anvil
#

Thank you for the response about inconsistent icons!

iron bobcat
#

I don’t know if it’s just only me that’s facing this problem but my game is just stuck on this ever since this morning. I’ve tried closing and opening the game already and there’s no luck either. Only thing that I can see is the text flashing every 3-5 seconds but doesn’t change.

outer nebula
#

So I just got a new phone so I just redownloaded the game and now for some reason when it loads in it goes right to shadow invasions and then I can't get out of shadow invasions it won't let me leave. When I hit the back button it just says hypogens are attacking

#

I've try to reinstall the game multiple times. I turned off my phone and then reinstalled it, it just keeps undoing this

ocean prism
#

@outer nebulaHi, we have reported the issue to our team for checking, then we will contact you via PM, please have a note. Thank you.

vast kiln
#

I have the same issue as @outer nebula . But more to the point, I'm effectively locked out of my other server accounts now as well.

ocean prism
rancid zodiac
#

Is this a bug? I can’t open the door I have beat every enemy camp

rose tinsel
silk falcon
#

Hello, I've a problem with Temporal Rift. I'm stuck on level 290 on the stage 'The Blessed Realm'. When I click 'Confirm' nothing happens. I cannot progress to the next level. I tried restarting and redownloading AFK Arena app but this doesn't work either. Please help me

neat hamlet
frigid igloo
#

it's a tutorial stage I believe, so they give you protection

shadow pendant
#

Fun bug: the leaderboards in King's Tower show your 5 most powerful heroes when you open your profile. However, if one of your 5 most powerful heroes is a dimensional link with another of those 5, one of them doesn't show. In my case I had Ainz linked to Oden with a key, they were my two most powerful heroes, and Oden didn't show. My trial heroes also reflected this, with their SI being 2 levels lower than the average of my 5 most powerful heroes

rain plinth
#

"failed to verify battle data, bla bla bla bla bla "THANKS! I JUST WASTED 30MIN! THANKS

glacial ocean
#

Wu Kong's victory animation spawns an additional Wu Kong. Is this a bug or is it intended?

kind helm
lone hawk
#

Could we get a fix to Thoran? More than often he gets killed in his resurrection animation skill. He doesn't even have time to trigger his fear. Also on rarer occasion he doesn't even retaliate at all and gets killed while he does the animation of the counter attack

plain zodiac
small flax
#

Anybody else lose their hero they got from the desired hero pull? Did mine at night and the next morning it disappeared

dire gust
#

Help me pls

#

Me problem

lost marten
#

Saved formations getting shuffled on game modes for some reason

swift onyx
inner anvil
#

The option to purchase Autumnal Celebration set for diamonds is missing, where other furnitures had the option. Can this hopefully be fixed? I really want the set.

rose tinsel
neat hamlet
#

Hi I have been muted by the system but I don't know the reason, I tried to contact the support but no answer from them

steep talon
#

My game hangs or freezes on Logan ultimate moment when I started new account on server 1003. I tried clearing cache, reinstalled app, restarted mobile. But still it freezes on Logan ultimate screen on first fight

ocean prism
hollow yew
#

If you have talene and eironn in your party, there is a kinda rare bug where If talene is reviving and eironns ultimate is going, despite your entire team being dead the battle won't end until eironns ultimate fades

steep bridge
hollow yew
#

Oooh

worldly trail
#

I can't attack anything but the boss. And My alt can't even get into the area to attack the boss.

toxic flame
hollow yew
#

Ooooh, yeah that would suck, kind of a cool strategy though

crude dragon
minor magnet
#

Mail, my language is English

silk mural
#

Just updated, text is in Chinese (settings are in Spanish)
I can't claim the items either

covert ferry
#

Me neither!

wise robin
#

I only got 300 lure 😭

bold zenith
#

Union stories do not display properly on my screen size anymore. Notice that small, cut-off text at the bottom.

glad cedar
frigid igloo
silk mural
neat hamlet
#

Currently everytime i try to swap my CR rank banner to my TH rank banner it shows no banner, after relogging it just swaps back to CR rank banner

steep talon
#

Game stuck or hangs on this screen. Tried diff servers, reinstalled game etc but nothing worked. When Hogan skill is ready. I click on it and heroes and enemies are frozen

deep vigil
#

Hmmm well my game is not working... I think? Because it doesn't advance from the charging screen at the start, and I tried deleting the game and reinstalling it, but doesn't work, what can I do?

frigid igloo
#

game crashes often when returning to Ranhorn screen

olive stream
wise robin
#

Nope

merry sequoia
#

oak inn bugged even after restart for many people

tacit phoenix
#

My game is bugged I have finished level 5 multiple times and it doesnt work, my character icon is also always mocing around

alpine pine
#

when trying to restart campaign stages and pressing the screen too fast, even on the Restart Stage button which should bring you back to the battle, it will send you to the main page. this has never happened until this recent patch but when doing it, and trying to do anything (going back into battle, pressing the tabs at the bottom) it goes to a dark screen as shown and the game is stuck like this

frigid igloo
#

My game is in English

steep talon
ashen plinth
#

Where the hell did u hide it like ive gone thru the whole map and i cant find it

magic night
vagrant dirge
#

Floating question marks in the inn?

radiant sparrow
#

Test server temporal rift ( S3 ) buggy af. Here's 2 different bugs.
I believe that it's happening coz the fight got timed out? Sometimes heroes died, sometimes they didn't.

#

Here's the bug that happened after the first bug when i quitted and restarted. Now can't even restart...

inner anvil
#

Hero quote text is obstructed by linked heroes icon, making it impossible to read if you're on small screen. Can be easily fixed by changing the Z index to render over the icons.

muted breach
#

I keep getting this everytime I've tried to launch the game today? What should I do?

lapis plover
#

New accounts may find their twisted bounties starting despite not reaching the required stage to activate TR 🙂

bold pagoda
glacial ocean
north compass
#

furn overroll

grave stump
#

If you timeout on the last battle without any heroes dying it doesn’t let you rewind and you have to exit and use up another try.

lost marten
#

If you win a battle and timeout the next one and all heroes live you get "soft stuck", need to Exit Rift and start again. I think this is a major issue.

rigid yoke
#

Happens almost every time I try to complete a multi-stage. Done everything I can think of now I’m stuck in campaign because of this.

fast vapor
#

Lilith, fix this trash tidussnout

sour lintel
#

Okay, why does he have the job of climbing up there? (temporal rifts).

scenic egret
#

I was doing a 43-8 for 3 days only for the battle data to not confirm that i won as i beat the 5th stage pls fix this

minor magnet
#

How do I get rid of this red dot

steel lark
#

The guild trials for yennefer are bugged. It is not possible to change the artifact on yennefer for battles 3,4 and 5 as they keep reusing the artifact for 3

civic grove
#

Es para reportar un problema con las pruebas de gremio, multiplica los equipos y bloquea las reliquias, les dejo un video con el problema más explicado https://youtu.be/ia_3HQStwkY

Hola a todos

Este video se los traigo para reportar un bug y evitar que a otras personas les pase ya que hace totalmente imposible pasar las pruebas de gremio actuales así que tengan mucho cuidado hasta que se solucione este bug, recuerden que les traeré el video con las pruebas de gremio pronto así que agradezco toda su compresión y apoyo.

He...

▶ Play video
rancid zodiac
#

is this a bug?

pastel knot
#

Whats happening? You stuck on that screen or smth?

alpine pine
#

tarnos is broken in fight of fates. he was stuck there the whole match. he spawned pillars but i dont think they did anything

ruby summit
#

Not sure if its jus iOS, can't place the hero after dragging it

latent whale
#

I can’t purchase anything anymore. My whaling days are over. When I want to buy something, the game redirects me to the iTunes app on my phone, which opens a pop-up to my creditcard provider for authentication. I need to open my creditcard app then to approve the task, and when I got back, iTunes closed the pop-up and the purchase is cancelled.

Probably just as well I can’t spend money anymore with rising cost of living and such.

swift onyx
#

When time runs out in temporal Rift and none of your heroes died you can't rewind the battle and are stuck.
Should this work that way?

limber zinc
#

The timer just stopped the entire match freezes and I can’t even click back in for my rewards

radiant sparrow
swift onyx
#

In fight of fates if a hero is placed at the very bottom you can't hit it with spells since the description is in the way!

stark ice
#

Won twice and can't progress

mortal olive
merry fulcrum
#

The hypogean ascended hero is soft locking the app in this event game mode and making the match not registering it ever happened denying a loss for them and victory for yourself.

naive grove
#

I can't see chat

austere anvil
quasi quiver
frigid igloo
#

Long and short form description directly conflict with each other.
Sezis is the unit spawned, not Stexius. Stexius has a shield

vagrant dirge
#

Game won't load heroes properly. Also little golden stars of where I click stay wherever I click. I tried reloading the app and still nothing

crystal aspen
hexed kraken
#

Anyone can’t open the game on iOS?

sleek wharf
#

same

tight socket
#

I can´t open the game on android

tardy cipher
#

Same here on iOS, happened after I updated the game

sinful vapor
#

Can't open it on Android

tiny grotto
#

Same here on iOS after update

upper adder
#

Same, also iOS - can enter game but tabs don‘t work

spring plinth
#

Stuck on Splash Screen.Android.

patent nest
#

Game on Android works, can load to campaign but can't check heroes, send companion points, checking City breaks game, can't start battle, chat works properly no matter what you do
All of this probably because game can't download some stuff or due to new update in shop
App version 1.99.01 ver 1.99.02.42953.b9041

sly parrot
#

Same problem here on Android

pastel lily
#

Same here on Ios 16.0.2

tight socket
#

Is announced that they r looking at this?

valid lion
#

I’m stuck here… the game doesn’t even start. iOS

floral imp
#

To add to the crowd, same issue as above
Game isn't proceeding past the loading screen since the latest update
Samsung Galaxy S21, Android V12

plush yacht
#

Same

thin merlin
#

Would be great if we got any response 😄

slender gorge
#

I have the same issue, the issue appeared with the latest update from Google Play

coral willow
#

Same, can't get in. Game is stuck at the splash screen

tight socket
#

can we ping admins so they see this ?

simple bone
#

Same here

mystic barn
#

Game also won't open for me either

neat hamlet
#

Same, can't get in angunfera

upper adder
#

C'mon Lilith, do sth. belovedzikis

@mortal olive evilnemoragunsolise

mortal olive
rose coral
#

Stuck on loading aSolice screen (iPhone). Loading bar doesn’t even show up. How you guys managed to break the game without update while I slept 😂

#

I re-downloaded game and it fixed the stuck on loading screen issue!!!

simple bone
#

@ocean prism hello can we have help please ?

fallow plank
#

Won’t open for me too iOS

thin merlin
lyric warren
#

The dimensional offers menu is off-center by half the entire screen. Even the button has Estrilda's image, instead of Geralts.

half tundra
#

for everyone above talking about not being able to open the game, deleting and redownloading it should fix your issue. it fixed mine

coral willow
#

Android lads, kill the app. Wipe all data and you'll be in.

limber dove
#

for iOS uninstall the game and install also works

upper adder
#

worked for me too (iOS)
Lilith: Where are our diamonds? diamond

mystic barn
#

Reinstalled and it worked but it shouldn't have to take it so far just to get the game running again

coral willow
#

I guess if we couldn't find a solution we will be out. Oh well

neat hamlet
rose coral
stark merlin
#

if you can't or do not want to reinstall the game, repair in settings works

fallow plank
#

Uninstall reinstall fixed

vapid grove
#

Repaired in settings worked for me

upbeat haven
ocean prism
# upbeat haven

Hi,
About the issue that you mentioned, please reinstall the game and download the latest version of the game in the app store.
And pleae send us on our private messages:
game ID
Mobile device
Device system version (Android XXX/IOS XXX)
relevant issue screenshots
We will record it to our team to confirm it. Thank you.

upbeat roost
#

Still cant login

sleek wharf
#

give us diamonds a lot

weak nest
#

After Uninstalling and reinstalling. It should work. It did with me.

pastel summit
#

Are they working on a real fix?

ocean prism
pastel summit
#

Is that the official fix? Or is there going to be a hotfix or new update pushed soon?

merry helm
#

Ever since the last update my game won’t open past the load screen. Anyone else running into this issue?

long stump
ancient idol
#

Reinstalled it and my fucking account is gone

silk pelican
#

Stage 11 Round 3 gold challenge is bugged, I purchased Vylorys got her in the battle and still wont complete

frigid igloo
silk pelican
#

Waw... The description is utterly incomprehensible

limpid plume
#

any news about the loading app bug ?

timid sorrel
#

I am also having the issue of the game being stuck on the launch screen. Will reinstalling put me at risk of losing account?

marsh cloak
#

Same issue here...

hollow junco
#

Same haven't been able to login all day

past blade
#

I have this issue but I ain't risking my account for it

limpid plume
#

yes same for me, i am pretty sure my account is link but... i wont take this risk...

stuck briar
#

Tf is this

flat wraith
#

It won't open for mee either but I don't want to lose my account...

bold zenith
empty sequoia
#

Been like this all day today

orchid stream
safe narwhal
#

Uninstalling and reinstalling worked.

fringe burrow
#

But did it work cause you had the game saved to the cloud or cause you have it backed up some way?

waxen ocean
#

After uninstalling and reinstalling, my account was not lost, my account was connected through Apple, seems to be fine now

limber dove
#

cant do payments

fringe burrow
#

So it seems if it’s not connect thru Apple or the game store to whichever device you use then it’s fine but if not then there is a chance of losing your progress

fleet matrix
#

It's not opening

ionic wren
stable maple
gusty patio
#

Same problem should I uninstall and reinstall

fast lodge
#

Stuck on the splash screen also

storm plank
zinc cedar
#

Same for me

hot echo
fringe burrow
#

Disappointed that since so many are having what I would believe to be a fast fix and also preventing players to potentially spending money on their app, that they have not even commented on this issue.

hoary badger
#

Splash screen crash

storm plank
#

Any real money purchase gives you this message after hitting purchase before you can even put in payment information

lean bone
#

I cannot log in the app. It simply gets stucked in the Solise wallpaper and it doesn't load the game

solemn bluff
rapid quartz
#

Me too. Stuck at the wallpaper. And I don’t want to lose my info. Idk if it’s linked or not

atomic river
#

Stuck at wallpaper also

oblique palm
#

Had this issue earlier and contacted Lilith. They recommended to reinstall afk for the update to go through.

graceful spire
#

Reinstall the game if u cannot login @rapid quartz U r gonna needa contact support then after reinstalling. Rememebr ur ign and server number if sent from same phone they shud be able to trace it

lean bone
#

Reinstalling worked fine for me

soft shoal
#

This is normal?

rocky geyser
#

What happens if your game doesn't load and you don't have your UID and server number I have screenshot of my account though

neat hamlet
#

Is there a problem with making purchases in game just now? Keep getting error message 1004… and my bank card is working fine outside of this

earnest fox
#

Oh wow i thought im the only that getting stuck

All i need to do was update the app apparently

neat hamlet
#

@earnest fox just noticed the same problem, thanks for the solution

scenic hazel
#

game doesnt work, what happen ?

limber dove
#

Hi, I was finally able to complete a purchase (iOS)

fleet matrix
wet egret
#

Am I the only have this problem that the game doesn’t open to me ?

snow valve
#

the pet is not displayed

chrome cradle
#

@wet egret no me too.

wet egret
chrome cradle
#

Thx. It's working again

scenic hazel
#

i updated the game loool , why this not working

woven vapor
#

i cant even update the game haha

stuck briar
#

Pet is wearing camouflage

sick sorrel
civic warren
#

Can’t log in to the game. Freeze screen since yesterday. Are they going to fix that ?? Iphone 13 here.

spark tapir
#

Im stuck what happen?? Cant login at all

hard idol
#

Same here. It might be the iOS 16.0.2 update that's causing this. That's my theory at least. I hope they fix it soon.

minor magnet
civic warren
ripe pumice
#

I think this is a bug

hushed kite
oblique quest
#

Hello! I am stuck in the loading / splash screen; I don't see player ID nor version or anything else. It started happening yesterday after the update. I am on iOS
Is there anything in particular I could ping and where?
(I am a bit afraid to reinstall because of losing the progress)

ocean prism
fiery karma
#

Lilith can add another pop up asking 19,99€ to fix the issues.
There a thons of pop ups everywhere asking to spend money. It's just another one

dry nimbus
fringe burrow
#

So this is what I did. I updated the game but I got the same issue as everyone here. So I went back into the App Store to check for another update, nothing. BUT this time I type in the app and went to the page and it says “update”. Hit that and now it works.

leaden echo
halcyon spade
fringe burrow
fringe burrow
# halcyon spade same here. can’t open the game anymore

So this is what I did. I updated the game but I got the same issue as everyone here. So I went back into the App Store to check for another update, nothing. BUT this time I type in the app and went to the page and it says “update”. Hit that and now it works.

stuck geode
#

@fringe burrow it doesn’t work for one of my buddies, is there any other way?

waxen grove
#

@fringe burrow this is the friend of azure

fringe burrow
# waxen grove <@289111240553267200> this is the friend of azure

Oh man. That’s what worked for me. I didn’t want to uninstall then reinstall since I was afraid to lose my 3 year progress in the game.
Not sure which device you have but I have an iPhone. So checking for the update in a general way wouldn’t show that an update was available. I had to typed “afk arena” into the search, even though I already had the game downloaded. Once the game appeared from the search then I went into it like I’m going to download it for the first time and the button said update. After that the next time I went into the actual game I can see it loading the update and it worked.

knotty vale
#

I literally found this discord to message about that problem.. followed what you said and now my game works 🙏🏼 been 3 days

waxen grove
#

Azure helped me in getting you sir vincent thank you i got my acc back with 3 months of grind

graceful fossil
#

Help me beasts are question marks

grave umbra
#

Hi i can’t open the game anymore

hearty lava
#

Trapped on loading screen

grand glacier
#

Whats happening?? Everything is a has a ?. And barely able to play, cuz they keep loading most of the time.🥲

fallen glacier
#

Anyone else experiencing a lot of "loading" while playing?

lapis plover
#

Idk how they get pre-selected but only bait is 🚫 have to remove it specifically but not red shards 😗

grand glacier
#

Cant access Isles of Gold. After clicking it just shows White Screen.

Also, every time i switch to any game mode. Loading keeps popping up not letting me play at all.

Campaigns, Tower, Arena ETC. Barely able to play due to excessive LOADING

Also theres a lot of Question Marks everywhere.

This happened after Reinstalling/Update

oak saffron
#

Cant log on. I get stuck on the loading screen and there’s no animation

light kite
soft shoal
fringe burrow
inner anvil
#

Graphical bug that has never been fixed: If Ezio executes an opponent with a diving attack, the enemy doesn't play defeat animation, just merely freezing and fading.

floral falcon
#

I saw this, updated the game, and it's still here
(Sorry, I am Russian)
(I don't know is this a crash)

smoky wigeon
#

App frozen at this screen on start. The loading music plays for a few moments and nothing happens.

minor magnet
oak nimbus
#

Can’t log in?

naive grove
#

Does somebody know what to do when this happens?
In tutorial I can't use Hogan's ultimate cause it's bugged.

odd ibex
#

Can’t log in, it stay frozen all the times I wanna enter, playing on iPhone 13 pro max <@&545792117956673538> @everyone , is not the first time, happened again like 2 days ago too

minor magnet
wanton solstice
silver vortex
#

shhhh

jovial drum
#

I can't exchange

wanton solstice
jovial drum
frigid igloo
#

Crit dmg amplification is cut off. This is true for all badges on my device

solar horizon
#

Misty Valley won’t load. Repaired game, no luck.

vital relic
acoustic thistle
#

I did too but I restarted game and it stayed on that screen but eventually went into the valley

mellow ocean
#

why in stargaze room the chance for purple cards is 0.9%, and for a copy 2%. But at the same time, purple cards fall out much more often than a copy. I hope someday you will fix this like in the Temple of Time

minor magnet
signal stone
#

The blessed hero bonus from the Fountain of Blessing (Isle of Gold) doesn't work and the repair game function did nothing.

calm tinsel
#

I had yennefer like the picture of gerald, with the "Free for 3 days" thing
I claim her with the "Free for 3 days"
It "gave" it to me (with lil clock on the side and everything)
But after that animation, she isn't showing anywhere
And her page seems like yeah, no free trial for me, just straight "buy it or get loss"

Not showing in the campain, not in the heroes section, not in the temple, not anywhere

And no, its not that I already play her for 3 days or anything, I literally just claim her like 20 min ago, and still not showing
And yes, I got out and in the game again, didnt work xd

frigid locust
#

not sure if its a bug but the game is not allowing me to exchange for either Yennefer or Geralt. the thing at the bottom is full but its saying i need 60 hero soulstones. i'm not sure what is going on with it.

wanton solstice
oak hamlet
#

Power cap bugged

opaque kestrel
#

en text cut-off/overlap

dim pasture
#

After winning a round in a multi battle you no longer have the option for gear resonance. Really annoying bug.

raw brook
stuck briar
stuck briar
#

Can u do something about this censorship it’s censoring anything u cant even say game normally

minor magnet
raw brook
glossy lava
#

Can anyone tell me what's the lvl of the radiation tower is above the workshop?
The workshop smoke stack laying right over the lv tag.

manic patio
#

Same I lost 1 of their trials 1 worked though

naive grove
#

Hey does anyone have same problem and maybe someone know how to fix this?

solar horizon
#

Awakened Brutus engraved to e80+ incorrectly showing stats on the stat page including the e80 PvP only ability. He should not have this much insight outside PvP.

pallid yacht
#

Canisa and Ruke
Canisa and Ruke
Wheres the chimera thing

neat hamlet
#

@unreal laurel pls delete Link above

unreal laurel
silk pelican
#

Why can`t I get it >?

frigid igloo
carmine halo
#

Lol

mystic barn
silk pelican
mystic barn
#

Ok, I just don't understand why they say "hey! Get this hero(es) now!" but then say "oh wait! You have to wait X amount of time before you can". The question I have is, why advertise about exchanging for the hero(es) at that time if you can't it get at that time?

earnest fox
mystic barn
#

Eh, I guess. I'm still pretty new to the game but I just don't understand they're logic sometimes

pallid yacht
#

Morrow's voice lines
He says enjoy the taste if poison but the text says come out to play.
Same with the other voice line

hard gale
pallid yacht
#

Yennefer's voice line

narrow crescent
calm tinsel
upbeat haven
#

Is server down? Just says connecting... Please wait

oak hamlet
#

Isle of gold, capped, again. Lab coins at 130k reached

pallid yacht
#

Cought in4k

pallid yacht
#

It doesnt make any sense, ill just lose 10k lab coins bc of the stupid limit. Pls fix it

sinful lantern
#

Was this a bug? All the other enemies in Labyrinth are 2* ascended and up

frigid igloo
pallid yacht
frigid igloo
jade sky
#

Since last patch optimization in this game is horrible, textures are bugged or don't render at all, everything is laggy. It's not about the device, but app itself

west sun
#

My temporal rift boss animations is always laggy

quaint quarry
stark ice
white heath
neat hamlet
#

does sweeping arcane laby count as clearing it? I have one more mentor task that isn’t registering swept arcane labys

white heath
#

How are you an apprentice at campaign level 39? Dayum.

frigid igloo
raw remnant
#

wrong display of the power - the lower one(bugged) you see when you go via chat on the profile, the right one is via mainscreen

white heath
pallid yacht
#

In the shadow Invasions
I use English and it shows in Chinese

sour lintel
#

Athalia coming out of the edge of the screen and ignoring Vurk's traps for a short period of time.

pallid yacht
pine onyx
#

Formations are not sorted alphanumerically on the battle screen. Order seems to be random.

pallid yacht
#

Weird chest thing doesnt atack

white heath
#

If the same beast is in one of your setup formations and is also in another and you try to use both formations, the popup message says "would you like to move over your beast to this formation", you hit confirm, but the game doesn't remove the beast in your other formation.

Manually going there to remove the beast; you still cannot begin battle afterwards and are stuck.

turbid nest
pallid yacht
#

@turbid nest

ebon flame
#

hi i want to report a bug, my gf create her 1st account, since 2 days ago, but, she have an event named Training Field (i think that is the name in english) that she have to collect chests and get rewards, and now the event says that ends in 5 hours....i think that that event have more days of duration...not only 2 days

gray thicket
#

Hello, I reported this in game and the person had no clue and gave horrible info. I have solsie at mythic plus. I also have 2 legendary ones. I reported that in the character growth area it didnt open up and is bugged.

#

I reached out to the help in game but they werent helpful at all. they told me i need to get another solsie. I have 2 legendary and a mythic plus solsie. it never unlocked in the hero growth section. can someone help me with this?

frigid igloo
exotic terrace
#

Should this say defense is decreased “by” x% not “to” x%. ?

proper mauve
#

Everytime i try to enter an Union Story the game:
Either doesn't open it
Or Freezes so i have to restart the game

Even after restarting it still doesn't work

fiery karma
#

Is ther any one with continuesly crash ? Android 12, one plus 8 pro.
Since 2 hours I'm not mor able to login into the game.As soon as I click on it, it closes automatically, I don't even get to the initial loading screen

granite cedar
#

I am unable to complete Secrets of the Forest. No matter what I do the last remaining chest stays unobtainable.

glass pewter
meager lodge
#

How do I fix this problem it’s not my wifi as everything else works perfectly fine nvm it’s a update

ocean prism
#

Our team is checking the login issue, hope to get your kind understanding.

icy pier
#

@ocean prism when will the log in issue be fixed? I'm trying to log on now but getting same screen as above

smoky stream
#

i have the same issue. i tried reinstalling the game. game would load for newly created accounts but not on my main.

wintry grove
#

for me is ok now, you just need to wait

pulsar rain
#

Still can't login for me

wintry grove
#

np brother, they'll fix it

safe hornet
#

HoE ends soon and we can't get in!

ocean prism
#

The connection issue fixed, if it's still there, can tap the Retry button for some times and check it again.

random hare
random hare
frigid igloo
# random hare is this a bug?

tower multis have a powercap but it's not stated anywhere. the only solution as of now is to check the low power replays and make sure you're above their power

scenic hazel
#

What happen , i Open the game , he keep Crash

scenic hazel
#

Someone can Help me?

random hare
feral hazel
#

I don't have a quest for my Forsaken Necropolis tower, is this a bug?
I have one (in my campaign tab) for all the other towers, just this one is missing, and I'm missing out on the rewards from said tower floor completion.

Another random bug that I think I have is that when I try to use the "formation" feature when doing battle, if the team I'm trying to copy has Thoran or Scarlet, that hero will just not copy to my team even though I have them both of course.

frigid igloo
feral hazel
dim pasture
scenic hazel
#

how i can speak with support here , is for sent private message for him afk cs?

bold pagoda
meager lodge
#

I’m not sure but I think my oden is of a higher level than 21

inner anvil
#

Battle of Blood is still missing skip battle button.

orchid tusk
#

I've been on this screen for 2 and has been waiting with my French fries

near jay
#

HonorableOfferings. Pretty much always required to restart the app for todays reward to be click:able. (iOS)

static pendant
#

went to this screen after trying to go to next stage

sacred mica
#

After today's update, the game stopped working. I uninstalled and reinstalled the game, which helped to solve the problem with the launch, but the game began to freeze when I clicked on the tabs on the left and the data transfer rate dropped significantly. I have a good internet speed and everything has been working well until now.

jade chasm
#

Hi, the event don't want to validate those 2 quests

wanton solstice
#

Im stuck on loading screensadira

humble wharf
#

try reopening game or reconnecting to wifi

wanton solstice
#

Tried 10+ times and it didnt work
even cleared the cache, still frozen

wanton solstice
#

I can login after the hotfix, thanks lilithwarekheart

livid tiger
#

Why can't I change the code?

sour chasm
#

Hello some bug with iOS 16? A solution?

frigid igloo
sour chasm
formal mountain
#

My game won’t open, showing this as the error. It just updated last night, and has been doing this since last night.

cursive iron
#

i want to report glitch

i lost 4 maxed items T1 for rowan in trials of gods mode
i found that glich if i switch there items and then i go out i will lose items
please if u check this and if its possible that i will get back my items from rowan

river ember
#

The +10 for eorin looks like it's supposed to be long to Sonja or at least incorrect

junior meadow
#

My Artifacts keeps switching to other heros even tho i did not put them there

obtuse wave
runic falcon
#

I don't know if this is considered a bug. But I do think so.
There is something wrong with how the Cache works in the game. After about 3/5 battles the game starts dropping in FPS at regular intervals. After about 10 battles. You are just watching frames.
Restarting the game every few battles starts to get really annoying. Especially when you are trying to get through the campaign.

So the bug is pretty much that the cache doesn't work properly. Would really love to see a fix for this.

(Even when you close all apps except AFKA the game still doesn't work properly)

calm tinsel
#

not everyone will open your webevent on the phone lilith xddd

west sun
radiant sparrow
#

Game not opening. Both on mobile and BlueStacks

Stuck on this screen
Test server

wet hinge
#

Same issue as me @radiant sparrow

uncut jasper
#

AE testing does not have an auto function nor does it automatically play as auto as it should this season

Using the skip battle function also doesn't appear to use any kind of ultimate's

Battles seem to end 20-50 seconds early

hard gale
#

^ AE is super bugged. Please delay it

junior meadow
#

I cant buy anythinig why

patent ocean
dry crystal
#

The event of the beer man for first 7 days login in server 1019 is gone

west sun
#

Prob wrong code/ verify code

twin breach
#

With the most recent update the game isn't wrapping to the screen properly, & touches seem to be off. Attached is a screenshot (top of screen is black), & video demonstrating touch offset.
If it helps any, here's some info:

Platform: Android
Version: Android 13
Game Version: 1.101.01
Phone Model: Samsung Galaxy S22 Ultra

dry crystal
#

There is a bug in peaks of time: Secrets of the forest that after I beat this, the grass didn't dissappear so I can fight last boss or get rewards.. Plz fix

frigid igloo
solar cargo
#

Game crashes when going to the Bounty Board ever since event was added to it.

marsh valve
#

One of my guild members had this happen twice to him already. There is no apparent reason why he only has 1 star with all heroes alive

barren stratus
#

Unable to open the game I’m just Stuck on this screen no matter what I try and I don’t know if uninstalling the game remove my progress

dry crystal
lapis plover
#

Hopeless isle unable to proceed with battle

twin breach
blissful sequoia
#

I’m trying to see wilder not mauler heroes

wraith hemlock
pure osprey
#

A question mark appears in the background during battle. After that, the background appears, but enlarged several times.

barren stratus
#

Once again having this same issue where I’m just stuck on this screen. Uninstalling doesn’t fix it and neither does shutting my phone off and on. I would love to play the game but I literally can’t fix this.

inland parcel
#

Got this message when trying to try different combinations for pumpkins for stars

west sun
drifting pewter
#

I found bug in abyssal expedition. I attack final boss and select blue button at the right. My result did not save, food lost. I look fight without auto mode.

pallid yacht
wooden coral
#

154M was the combat rating required, so I swapped pets for more power, which satisfied the power cap; I had the wrong artifacts, so I swapped them, which made my combat rating 153M and pressed "battle" and won below the required power cap. Something somehow neglected the cap.
Edit: I ss'd the wrong page...

digital dome
#

Hello! iPhone user here. I’m having an issue where I try to open the inbox and the screen is blank. When I try pressing “back” or “collect all,” it gives me a loading screen and then stays there until I close out the app. I’ve tried waiting it out and letting it load, but 5 minutes passed and nothing changed. Is anyone else experiencing this or has anyone found a way to fix it? Thanks!

glacial ocean
#

Thanks for the nice words BRUHtus

End screen of the solemn vow

pallid yacht
gentle sun
#

It stops at this screen and won’t let me in the game

zinc dagger
frigid igloo
calm tinsel
plain kite
patent ocean
#

seems buggybelovedzikis

wanton solstice
#

belovedzikis i dont have that finish button

hard gale
#

Rewind Button is bugged. You lose 48 stam despite pressing the button and your bad hit is still sent thru

strange void
#

I have him fully f9 but cannot get the quest/achievement? Any idea what is wrong?

frigid igloo
strange void
#

I see.. Thanks

terse pulsar
#

My screen doesn't fit the game on full screen after the update. The tap interaction is further down from where I tapped. Its on s22 ultra. Any known fixes going on? As you can see, there is a black line at top meaning the game resized there correctly. It happened after update

terse pulsar
plain kite
twin breach
# terse pulsar Exactly same issue

Ended up finding somewhat a fix to that problem--as posted above--the short version is this:

For the tapping offset & wrapping problem, all you have to do is go to Camera Cutout in Display Settings & switch AFK Arena from Auto to Show Camera Cutout; If you don't mind the black bar at the top, just switch it to Hide Camera Cutout.

Attached is a guild, just in case your not sure where to go in the settings. Hope this helps.

terse pulsar
twin breach
west sun
#

Within new even, when u copy a formation it auto fills merc that u cant use

fiery karma
#

Today the game still doesn't ask me money with some Pop up? It's strange. Is it bugged?

spice lintel
#

There is a Game moderator here?

proven pendant
#

I engraved Geralt to level 31 but his engraving level 30 competence didn’t activate :((

proven pendant
#

No, 200

frigid igloo
# proven pendant No, 200

you don't unlock the lvl 4 skill until you've unlocked the lvl 3 skill. you do not unlock the lvl 3 skill until you're lvl 201

proven pendant
#

Thx !! bongosolise

exotic aspen
#

After battling in the campaign if you exit the battle and tap the dark Forrest before the battle pops up again the menus disappear

hard gale
#

Nice damage

west sun
#

HOW TF

nimble rain
#

The game keeps telling me this:

signal lion
exotic aspen
west sun
exotic aspen
#

Heheh

haughty rover
#

Hey, I recently refunded a purchase because I never received it but now the game says I have negative 17k diamonds, if you can fix this it will be greatly appreciated

tardy kindle
#

I too recently refunded a purchase because I never received it, and now I have negative diamonds AND my "features have been limited due to refunds." I've invested quite a lot of money into this game, and now I can't even play it. Please fix this.

marsh valve
#

This was the same hit, makes me doubt AE as a whole

patent ocean
marsh valve
mild sable
humble wharf
#

im so confused whats the bug? if ur trying to remove them just click their unit on the field

winged basin
#

Hey, got 10 chests that gives 8k poe coins as one of the options... used all of them to get poe coins and got zero of them... Someone else got this bug?

west sun
patent ocean
west sun
#

Goofy ahhh battle

rigid knoll
#

What is this ? Bug in the left corner

honest rain
patent ocean
jade prism
#

Since I upgraded to Android 13 today, all the buttons in AFK arena are 'misplaced'. I have to click above a button to actually click it.

steel robin
#

Been like that since morning. Tried closing the app and back again but nothing changes.

pseudo quartz
#

Since I upgraded to Android 13 today, all the buttons in AFK arena are 'misplaced'. I have to click above a button to actually click it.

neat hamlet
#

Game keeps freezing at this point. I tried restarting the game, but it loads this and I cant do anything else. Its only freezing at this specific point

ebon flame
#

why dont let me pay :/

dim pasture
#

After every patch can't watch a player's formation ('Battle replay too old').
This should at least show the heroes/gear used if not the video replay.

patent ocean
simple mist
#

I finished Hidden Village only recently and suddenly got an impossible-to-remove ping on the event. It just keeps coming back after I click on it

sleek kite
frigid igloo
west sun
simple mist
#

I did claim everything. I didn't finish all the missions, although they are already gone. If anything, it'd be a bug around the missions but I haven't seen anyone else experiencing that

worldly badger
#

Game is stuck endlessly like this. Already reinstalled game. Didn't fix zzz

sleek kite
barren lotus
#

When i click the click thing is lower than where i actually click

wooden coral
#

This notification won't disappear. I completed it at launch and last week tried to help someone out so I run a test stage for them. Since then this notification won't disappear no matter what.

glass pewter
#

I don’t think there is suppose to be a space at the bottom

frigid igloo
sleek kite
#

@frigid igloo yeah bcs it reseted and i didnt get more chances

barren lotus
#

When i click the click thing is lower than where i actually click

glass pewter
#

Ok.. i guess

icy pier
#

Any ideas when the android bugs are going to be fixed? Chat crashing and having to press above where you want to click because screens not inline?

patent ocean
patent ocean
solar horizon
#

The quest text for the 500 Diamond reward is illegible

indigo crater
#

My game won't load past this screen

wraith hemlock
barren lotus
west sun
#

Shadow invasions takes a century to load in..

swift onyx
#

Heyyyy having a issue where I seem to be stuck on this screen where none of those players are me and apprantly I'm in this lobby and unable to leave as no button on the screen responds in the game mode.

inner anvil
#

Chests can refuse to give level 6 skill upgrade. In this instance, I had Dark Flames at level 5 and I know the skill could go up to level 6 but the chest keeps giving heals instead of upgrading the Dark Flames skill to level 6.

sleek mulch
jade chasm
#

After reloading the game it worked

mighty phoenix
#

In level 7 the finel boss disappeared while half of it's health still remaining.
I thought it might be stuck in the map somewhere but I couldn't find it. After searching for half an hour I got bored and conceded 🥲

pseudo quartz
#

When i click the click thing is lower than where i actually click since Android 13 please fix that

dapper magnet
#

Black screen since Android 13 and i can't play the game fix it pls

lime iron
#

Can't log in this isn't my loggin screen so idk what to do

lime iron
#

nevermind it got fixed somehow

tepid rune
#

Hello.
Game loading is stuck on this screen. Game is downloaded through app Gallery.

plain jewel
#

Same here

drifting flax
#

same here what s going on

#

i kept waiting for like 15 mins but its still stuck

wraith hemlock
barren lotus
west sun
ashen lion
#

Same here

west sun
pseudo quartz
#

When i click the click thing is lower than where i actually click since Android 13 please fix that it's ruining the game

desert shoal
#

Logged on to do lab and this is how the game greeted me

white wyvern
#

Hi when i click the click thing is lower than where i actually click since Android 13 please fix that it's ruining the game😮‍💨

lapis plover
#

New royal regal info page is undefined

final plank
#

why when no tutorial in new account it will stuck at 1st battle is that bug or theres a solution?

austere rivet
glass pewter
tepid rune
#

Not possible to log in now

tepid rune
#

Stuck on this screen, it writes to "try again"

hasty trout
#

Same Problem

glossy lava
#

Display issue

steel blaze
brittle spade
#

I too have the issue with the downward-shifted input of my tap position, it's really annoying

waxen shore
#

screen is stuck on the logo. reinstalling the game, clearing the cache did not help.

knotty bluff
#

can't click anything after the update today. its like the buttonlayer and screen are not aligned. cant switch accounts, click anything or go to the settings.

valid lion
#

It appears that I can finally play in the cursed realm, but I get this error after choosing all the heroes and pressing on the “start battle” button

marsh ridge
#

it's happening again

hybrid fable
#

Shadow invasion progress rules aren't consistent, or at least, haven't been updated on older servers. As you can see, in 2 photos progress is blocked quite early compared to the remaining photo. The newer server (S1029) can go several stages past the other two (S1024, S1027) despite having way less campaign progress

umbral nymph
#

samsung galaxy s21fe one ui 5 and afk arena -> problem with touch screen. reading reddit it seems this bug has been happening for quite long time. any fixes coming?

desert shoal
indigo otter
#

Unable to log in since this morning. Every time I boot up, I receive this message. Edit: Forgot to mention, I am fully updated and there are no further available updates in the App Store for me to install.

west sun
#

Game stuck on clouds when going into inn

rose gate
#

Not letting me switch to my other accounts
Had this happen about a week ago, but worked the next day
Be a lot cooler if I didn't have to wait a day to switch my accounts

knotty bluff
#

input is still shifted after update. have to restart game and phone several times, till it works. very inconvenient. (playing on s21)

velvet marsh
knotty bluff
crystal quarry
crystal quarry
#

Vid from a friend he can’t switch the lower menus and needs to restart the game after he’s in the hero section

strong gate
#

Having performance issues on invasion survival. After about 15-20 minutes of play it becomes unbearably laggy on a iPhone 12 Pro max

exotic dawn
#

Why do I have negative 26 thousand diamonds

humble wharf
#

if u refunded gems, that’s why. if not most likely a visual glitch

west sun
warm plaza
#

I think it's a visual bug but there are some screens of Ainz linked with himself, Raku linked with nothing and Ainz blocking Raku even if i put a key while linking them (next part) (part 1/2)

#

Even if Raku is blocked i can still play them both at the same time.
The last screen shows that I used a key (2/2)

exotic dawn
stone cliff
#

i can’t start the game?

neat valve
rigid knoll
#

I have a problem with the game. I have to click a little higher than usual to select anything. anyone know any solution to this problem? I deleted the cache

tranquil ginkgo
#

cant link my account to mail. I dont get the code

glad basalt
#

I stuck at loading screen
Already restart phone, reinstall and still stuck..
Pls help

humble wharf
#

either ur space is too full or the game genuinely wont work on ur phone

humble wharf
#

ohh thats odd

long stump
#

Weird glitch (not sure if only visual)
Only recently upgraded my resonated gear to T3
It updated on my RC heroes but on lvl 1 heroes it stays T2 until in de- and reactivate resonance

#

Found a weird glitch (not sure if only visual)
Upgraded my gear res to T3 recently. Updated on my RC heroes but on the lvl 1 guys it stays T2 until i de- and reactivate resonance

#

Found a weird glitch (not sure if only visual)
Upgraded my gear res to T3 recently. Updated on my RC heroes but on the lvl 1 guys it stays T2 until i de- and reactivate resonance

plush geode
#

Quest was completed inside of the Cursed Realm interface and then showed up here and I can't get it to go away I have restarted once already

plush geode
#

Attempted to relog to different servers and nothing changed. It appears to be glitched on my actual account.

dusty cypress
#

Never ending stage. For some reason first boss was skipped. And beat the last one and i cant finish the stage.

west sun
#

Mishka banner stuck when i manual'ed

inner anvil
#

Autumnal Celebration Set is still missing the option to purchase with 7200 diamonds, even after a few years. (Not my screenshot)

haughty bramble
#

Clearing stage 14-40 gives me this error message. Any idea how to fix this?

fresh sage
#

Can't get access to neither the support or community page

frigid igloo
#

You sure? This has happened to plenty of ppl. Most likely explanation:
Solise overkills all the minions and the only dmg logged is how much HP they have, not overkill
Respawn times are fixed. Enemy HP is fixed. Presumably, your haste values are fixed and Solise never stops ulting after first proc, so it arrives at the same place

pliant portal
#

Oh, thanks for your explanation. I didnt know too much about game mechanics.

inner condor
#

My game is on loop. Forces me to fight, dont let me Change teams. I die and then repeat.
Already deleted cache, reinstaled the game. And always return to this same loop.

Cant do anything except press fight

inner condor
sterile frost
#

same bug, lets start fight, die, and repeat

violet musk
#

same

plain frost
#

same :')

hidden compass
#

I cant do anything

plain frost
#

nice were both stuck

static jetty
#

Still not fixed ?!

inner condor
ocean prism
#

Hi, we have passed this issue back to our team. please wait patiently.

Our team recommends that you can try to start the battle, then quit the battle before the battle loses, and then check if you can leave such a buggy feature. Hope to get your kind understanding.

inner condor
gusty warren
#

Same issue here. Tried everything

ocean prism
slender dagger
#

I quit the battle beforelosing it just does this theres no more dialogue

shell sleet
#

I won the battle that fixed the bug

desert basalt
halcyon merlin
#

+1 to the tutorial bug

drowsy tendon
supple quail
marsh ocean
#

hey guys did anyone fix this?

static jetty
#

They still doesnt fixed it from the morning lol

hidden compass
#

Hi, we have passed this issue back to our team. please wait patiently.
yeeee, waiting 10 hours, passed this issue...

static jetty
#

Just remove the tutorial for all till you fix it .. we lost the whole day ..

drowsy tendon
#

still not fixed?

hidden compass
#

No

drowsy tendon
#

bad(

warm ferry
#

+1

static jetty
#

Almost all day

indigo skiff
#

@ocean prism I'm sorry for bothering, but do you have any information about when this bug is gonna be fixed?

ocean prism
#

@indigo skiffOur team will fix it as soon as possible, hope to get your kind understanding.

upbeat zephyr
#

Hi, I'm experiencing 2 bugs since the game had a small 80mb update

  1. Game is forcing me to begin battles, and can't do any other interactions like change formation

  2. Can't hold down to level up continuously anymore, even though the game notifies me that I can

indigo skiff
latent badge
#

same bug

static jetty
#

We loosing progress.. for a minor bug

desert basalt
#

Did you guys get that tutor bug fixed yet? HOGAN keeps wanting me to use his skills... LOLOL

latent badge
#

This is why you never include tutorials with overlays that force you into an action

latent badge
#

seems fixed

static jetty
#

Finally after 20hours heh

slender light
shut island
shut island
#

@AFK Arena CS#6430 they will fight after i move the joystick a little bit, but it's seem like they're attack the emeny in the wrong direction.

neat hamlet
patent wren
#

I'm seeing a lot of guild names that have these boxes on them in the leaderboard in beast squad event

solar horizon
#

No pet name in email

quasi furnace
#

Afk arena staff I played afk a long time ago and I didn't get a swap scroll I've never got one and I don't remember using it I beat chapter 8 and I am on chapter 32 and don't ever remember having one and using it is there any way to fix it or give me one??

west sun
#

It says i have 0 stamina even tho i have 15

glass oracle
#

About a week ago I ascended Grezhul but I can’t unlock his other rooms in the oak in

neat hamlet
gritty kindle
#

The notification for guild Beast Squad won’t go away unimpressedalna

solemn bluff
#

Why can 5 Star beasts have a different number of levels? My main is on the left Side and every 5 Star beast has 20 levels. On the right side is a twink of me with 200 levels for a 5 Star beast.

compact pollen
#

When viewing Mishka's Gear or Skills, tapping on her character only shows her walking animation instead of showing one of all of her animations randomly. Also, tapping her non-passive skills doesn't show the specific skill animations.

upbeat terrace
#

Not exactly a bug, but there’s an unfinished text box in the new Voyage, Purifying Flame.

whole fulcrum
#

Need to restart the game if you want to spend freely your stamina

silent vortex
#

I won all battle wagers but I didn’t get the achievement. Can someone help pls

ivory otter
ivory otter
gritty kindle
#

Beast squad notification 🔔

modest rapids
#

for some reason the site where i put the codes isn't working, even tho my internet is ok and other sites are working normally, it just stays there loading forever. i tried opening it on my cellphone and it didn't work too

west sun
#

I know this bug is realy small, but it is bugging me.... The R is overlapped

frigid igloo
#

If I did 50 battles, how do I have an odd winrate for team 5?

drowsy gyro
#

there's bug tutorial whenever i loggin it bring me to shadow invasion then force me click the start battle at main screen, i cant do anything. was trying to contact with staff but they said again and again re-installl...... iiiiiiiiii did it times to times, times to times but it still there. great game 🙂

sour chasm
#

On Server test, after update Android, Samsung s20fe. I must click à bits higher of all icon or menu in all the game!

wild sundial
#

Saveas is missing? I got a saveas from a summon and hes not in my heros inventory, or the hero portraits..

radiant sparrow
latent badge
#

So after update I got the tutorial bug again, luckily I was able to beat the level this time but be warned if you had it before, it's probably back

solar horizon
#

Aspect ratio is off for iPhone 11. There’s now a black bar across the top of the screen.

wild sundial
#

You can't name yourself something if it's been taken but only if you wait until you unlock the Arena of Heros.
If you make a new account and immediately name yourself something it allows it but if you wait until later it tells you it's taken.

We all have IDs and the Id is used for literally everything from adding friends to putting in reward codes, so there's no reason to have it block names especially if you coulda used it before chapter 3

twin sail
#

I can't claim any coins in the mega battle wager event

frigid igloo
#

Oden is keyed to Albedo. Cannot use Oden in Crimson Snow

long wigeon
#

isn't there supposed to be a space between kindnessand on paragraph 3, 3rd line of thoran's story?

patent ocean
unborn tulip
#

how to fix this chat bug? edit: its fixed now by switch account and uninstalled the game but i cant paste any text anymore

unborn tulip
compact pollen
#

The relics (items) you get in Merchant's Adventures (in A Prosperous Quest) don't show up in the Bag, and (while they show up on the screen when you get them you can see that) they have unreadable description text.

patent herald
#

Hello. I didn’t use mercenary in campagin this week but still it is bugged and says that i did. Is there something i can do?

frigid igloo
patent wren
#

The web event sometimes doesn't show which hero won the round which is sometimes frustrating

inner anvil
#

Minor graphical bug: Lion statue icons are flipped and facing the wrong way.

long wigeon
#

no space between ofenvironment on row 7

mighty phoenix
#

I have no attempt left even without playing a single fight, it's been like this since the the start of the event. Anyone else have this issue?

wind nova
#

Can I get all my points back?

jagged pelican
#

Same, my points have been reset....

jagged pelican
#

Made over 2mil, score is now only 130k

scenic mason
#

belinda blonde please

split turret
#

Can’t open the game?

soft shoal
#

It's a bug ? I've earned more than 400k but the game showing 180k? I have now more than 300k but I purchased already number of extra bags 🎒

fast mulch
#

W speech bubble

west sun
#

Minor error, but rewards list is over the number in frosty isles

split turret
#

I cannot access the game since 2 days. How can I contact the support team?

glossy lava
#

Can't see the floor number, rewards list is on top of it
Galaxy s21 ultra

compact pollen
#

The "Network error. Please try again later." popup keeps appearing on the Mega Battle Wager site but the site works fine.

worthy hill
#

I installed the game through the App Gallery on Honor 8X and after a while I had difficulties buying offers in the game store. I can only buy offers starting at $20. For the rest, an order with payment options is not even formed.

What could be the problem and who should I contact to solve it?

onyx arrow
#

fix your damn web events or include them in the game and actually test them before releasing them. they are bugged and don't work for a lot of people.

inner anvil
#

As of this Battle of Blood, skip battle button is still missing. Please fix.

ripe timber
#

Melodic Gifts stopped working for me. I got 390 points today but no records and cant draw

subtle pawn
#

Game crashes when browsing through the Portraits tab in the Heros section.
Bug description:
When clicking on a Hero in the Portraits tab and clicking/swiping to go on the next hero (left or right), the games crashes after clicking/swiping around 110 times (on my phone).
Phone caracteristics:

  • Iphone Xs
  • iOS 16.1
  • 4 GB RAM
  • CPU Core 6
  • 64 GB storage (10+GB available)
    Game version:
  • lilith:1.106.01 v1.106.04.61546 9680 106.19 F
    Steps to Reproduce:
  1. Open the game.
  2. Go to the Heros section of the game.
  3. Select the Portraits tab.
  4. Click on any hero and start swiping through the heroes, going from one to the next.
  5. The game will crash after clicking/swiping through around 110 heroes.

(why is there a max 20 lines limit...)

plush yacht
#

I've had it happen a couple of times, but the bug where if you change your location when the campaign battle is reloading after "exit battle" is tapped, it allows you to change the location, but it removes the options on both sides of the screen plus the top bar

rose gate
#

Please fix account switching
It's getting annoying when I can't access my other accounts for hours instead of being able to keep it in line with my daily routine

smoky geyser
#

Thane missing lol

inner anvil
#

With the update to 1.107, the flipped fire crackers and lion statue icons have returned.

solid comet
soft sun
# solid comet Lies!

It’s being separated into 4 parts as shown above it say 1/4 meaning there are three more Time Emblem gifts coming in your mail within the next couple days.

neat hamlet
#

??? It's been 8 hours since this happened yesterday and i still can't log inbelovedzikis

hallow bone
wild sundial
#

Beating ezhiz isnt causing the bushes to be set on fire. I've beat him multiple times and nothing is happening

surreal wind
#

Hello. I bought the pack for $14.99, for VIP 7 with scrolls, but it was not credited to my account. What should I do in such a case?

hidden compass
#

Afk crushing, i cant enter

wintry depot
#

Hello Lilith and Gamer, i have problem i have empty list hero for reset engravering. I already write to support but i have only 6 day for this and this event ist important for MEN. Thanks for support

neat hamlet
wild sundial
neat hamlet
wild sundial
# neat hamlet I'm sorry im just trying to help no worries tho<:isathumbsup:880561053287735407>

shhhhhhhhhhhhh. I don't want to start an argument or a long thread of you trying to help me while I show you that its bugged. people tried helping me for a few hours yesterday in #classic-questions and I followed every guide. Its undoubtably bugged. for some reason kren isnt in his camp anymore and when I tap on the camp after fighting my way through the enemies and not using the fire sphere it just says like "path is obstructed"

vagrant wigeon
#

Can't buy anything, this error pops up. Tried different networks, still doesn't work.

green ravine
#

Stuck at this screen tried clear data reinstall restarting phone and even resetting my phone

green ravine
#

and btw im at the latest server

magic glade
#

Im doing " The Dismal Descent " but I'm not getting to the final path? Is this a bug or what? I've tried my own way and also followed yt tutorials but can't get through it??

outer niche
#

Melodic Gifts doesn’t seem to be working by converting anything into the records.

wide onyx
#

Auto fill suggests hero that I don't own and cannot assign to a bounty board quest.

potent dawn
#

Bug about engraving rewind clicking on character select doesn't show me any character that can be selected. I even unlocked character I want to reset it doesn't appear either.

violet musk
#

Cant load too

neat hamlet
blissful marten
#

so the app wont load. it stays on the opening "lilith games"

honest oxide
restive furnace
#

For me it's been like this since the update.. some features somewhat work but not all of them will open/work

blissful marten
copper spear
#

in the Isle of Gold. i had to restart the game to get it to work.

cobalt sedge
#

Having this popup every time I start the game even though I started both towers already

native mirage
native mirage
#

This happens when I have stepped on a red tower first. The morale doesn't automatically adjust, until I remove a blessed hero.

wanton skiff
#

Hi, I don’t know what it’s the black spot above the character card. Updt: fixed it by restarting, but it's still not clear why it appeared

patent wren
#

Ok 5 of heroes are dead and not a single one of them were revive. Can't use them

graceful raft
#

?? Is lilith doing this in purpose cus 20$ is around £16.25 (as of when I sent this message)

valid lion
#

I was doing the Bountiful Trial for Tamrus. I closed the app after completing one of the trials and collecting the price. When I reopened it, the trial had reappeared, blocking me

scenic osprey
#

Beasts level in Fatntastic Beasts - Crimson Snow, still depends on resonating crystal level

hearty lava
#

I’m attempting to enter the game through the app, I have cleared up my data on my phone and have restarted my phone multiple times. There is no loading, no sound, and no game

signal kraken
#

I think I skipped the boss

brave pecan
#

I got this bug so i can’t complete it.. started it over and same result

inner anvil
#

Graphical bug: Diamond division wall uses the wrong texture.

bold echo
#

Bug with rewards. I should have earned 10 lila + 5 gold treasure chests but i was only able to claim the last two gold chests - i fought with "auto fight"

fresh valley
#

Visual bug in the right hand side, where it says 100/100?

wary flare
#

In dismal maze Albedo got sent to the shadow realm despite not even have fought (She appears and fights in Campaign, was just rehired from 1 day remaining and I have tried on two different Android phones.

She also isn't even shown on the heroes list when you look in maze and my ainz with the same time remaining is appearing just fine)

wary flare
obsidian ravine
#

Can't access the game, tried reinstalling and it didn't help. What can't I do about it?

humble kernel
#

Is it normal for a level one enemy talene to be in the labyrinth???

mild quarry
#

boi wth chat dead

signal kraken
#

Everyone dies (I know I have a bad lineup but still)

frigid igloo
alpine pine
#

not sure what exactly caused it, but pippa’s transmogrification softlocked my battle. everything was stuck besides the acorn shaking

inner anvil
#

Completing a battle in Heroes of Esperia doesn't count towards Arena of Heroes daily and weekly quests. Logically I think it should count.

serene cairn
#

Mixed languages in mentor rewards

glossy lava
#

It looks like after the update the game has removed any attempts that we had done on the burning brute...

void stratus
#

I am on chapter 13, VIP level 3 but i haven't unlocked the daily/weekly/monthly shop. I ahve a friend who is F2P who is 3 chapters behind and has unlocked it. Is my aacount bugged?

hallow granite
vestal grotto
tribal urchin
#

whats the bug

nimble rain
#

Not sure if this counts as a bug, but three times the exact rng seems rigged 😅
(First battle was without my mercenary, so different result)

wanton solstice
prisma fractal
#

Desde ontem tarde meu jogo travou na tela inicial (tela branca com o "lilith games") e não sai mais dessa parte

whole fulcrum
west panther
#

Hi i havent been my getting my daily free arena tickets anymore and I’m wondering if thats some sort of glitch or something

distant rose
#

Wasnt sure where to post this, better notify the legal team

inner anvil
#

Graphical issues with Hunting Fields.

  1. On the map, second region still shows dark, locked overlay despite being unlocked.
  2. Lakes are unnaturally dark, looks ugly.
limber verge
#

Diamond rank is shown as silver

distant rose
reef wraith
#

I apparently already created a Team for Hunting Fields but I can't get to it and I can't join another Team - Getting "Lobby already exists".

glacial dew
pliant storm
worldly vale
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Wasn’t sure where to put this since it’s not a translation error but it’s not really a bug either

small linden
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#bug-reports message I just had the same thing twice, floor 583, my own Pippa with the Halloween skin gets transformed by the enemy Pippa as an acorn, the acorn has an infinite shaking animation and everything else is frozen.

flint iris
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how to fix the automatic of the game, it keep logging in whenever i turn my phone on and it really annoying.

ivory grail
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inn keeps showing red dots without enough poe coins

inner anvil
#

It's been many seasons of Battle of Blood and Lilith hasn't fixed the missing skip battle button. Please, just add it.

umbral dove
#

Have 10sg and can't gaze, relaunched the game and have only 5

twilit skiff
inner anvil
#

Got softlocked in this Voyage of Wonders, can't proceed.

rustic seal
charred reef
echo hawk
#

Stuck on loading screen

rose hamlet
#

Trying to get support from the in-game link and there's no "Player Support" button that the chat bot keeps prompting me to use. Anybody know of a way to get in contact with Lilith that isn't the in-game support?

frigid hollow
#

I'm stuck in the loading screen all day, I've restarted the phone, forced the app to stop, but it doesn't work again.
the internet continues to work normally, only this game is not loading at all

fossil remnant
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This has happened a couple of times. If I start the Campaign battle and exit the battle, I will sometimes press buttons too fast and end up pressing Ranhorn and when it brings be back to edit my formation in Campaign I will be met whit this after exiting. Not sure if it only happens whit Ranhorn.

modest marsh
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Hello, I have had serious compatibility issues with the game for a few weeks.

The interface is not adapted to the phone so when I click on an icon it clicks above it is very disturbing.

I can hardly play anymore, it's very frustrating.

I have a Samsung S21 Ultra.

I don't know if this has happened to other people. I have already tried reinstalling, compatibility mode etc. nothing works.

exotic quarry
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I don't know if anyone else is having this issue but here goes.

So, I can't access my Mail or Ranhorn. So I can't check my inbox in game not can I pull for heroes not ascend them. Everytime I click on either it crashes my whole game and I had to restart. Everything else works just fine except those two.

It's been going on for 2 days and I've tried uninstalling and redownloading the game.

cursive vortex
#

I believe lag issues fall under the category of bugs:
The game noticeably lags for multiple seconds (2-3 seconds or more) whenever I collect anything, may it be from afk loot, bounty board rewards, luring beasts, etc. Pretty much anything that lands in the bag, currencies might be an exception. This wasn't the case before and I think I first started noticing it at least a couple patches ago and it feels like it only gets worse.
For example it almost takes a minute just to collect the afk loot and the fast rewards due to these lags each day when it shouldn't even take 10 seconds, overall it takes much longer to do the dailies when they should be over with quickly.

warm mango
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Can someone help me with downloading video of the new hero..always error and crashes me out of the game.

dull ocean
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Good morning, can anyone help me? I've been playing AFK for about 4 years and I've never had this error, my game is stuck on the login screen, I've already deleted it, I've turned off and on the iphone, but nothing.

inner anvil
#

On certain screen resolution, the entry list in Wall of Legends is offset and not centered, it's impossible to see ranking number.

olive hollow
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Hi, does someone have some bug like that? I am playing in Huawei ver of game, downloaded from AppGallery. When i try to login with Huawei id, which method i dont play, i can log in with no troubles, but when i try to login with Facebook method, game try to connect with Facebook, connecting window is opening, but after that it dissapears and back to platform login screen and nothing happens. I can click it again and again with the same result. I tried reinstal game, turn off phone and nothing. I reported this problem on afk arena messenger and they answered that team would check that, but i wonder if someone has the same problem maybe?

midnight niche
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Hey guys, not sure if this is a bug or not but at the start of battle, does Maetria have an entry animation like Awakened Ezizh? It seems like she just...awkwardly exist. Might just be me.

wooden mural
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Prob a bug. Even if u used him in dif town as hero he would be shown as "locked" hero

normal bone
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I cannot use the dispatch function as I will encounter a bug saying "You do not possess this hero"

main fern
main fern
frigid igloo
unique scarab
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When you have a loaned merc of a hero you already own, and you use up the weekly use of that merc (in the tower/campaign), if you then try and use a winning formation that has that hero, the game will load up the winning formation's heroes and artifacts as usual but it will not put that hero in the formation even though you own a non-merc version of it because it tries to load the merced hero but it can't because you can't use the merced hero again this week.... in that case, using a winning formation should just load the non-merc version of that hero, which you own.

sonic heron
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my game has been consistently crashing when playing the new voyage, it only crashes when im doing the voyage

devout mason
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I get to the "Lilith Games" screen and it crashes.

paper lichen
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When i try to Connect my account in the web browser for the Lilith and Farlight crossover, even though my account is bound to Google mail, i get a 403 forbidden error.

valid lion
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When I try to enter the crossover event this happens…

potent vigil
#

i want 600 diamonds

scarlet turtle
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I enter the correct info (000s here as example), but there is no button to submit on mobile? Pressing enter on keyboard doesn't work and it doesn't automatically submit. Am Using Chrome browser on Xiaomi Mi 11TPro phone. Missing a lot of codes as no way to redeem 😭

silk falcon
novel jacinth
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Hello! I'd just like to notify about a bug in the mission "Rest in Peace". If you beat the boss enemy before hitting the shrines, instead of the intended shrines > boss, the door fails to clear despite clearing the whole map (resulting into a forced block). Thought it'd be fun to share XD

karmic sonnet
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iPhone 11 is infinite loading screen since the new update error 145, login timeout

novel echo
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Is anyone experiencing any bugs-problems in the game too?
I spent more than 70 stargazer cards and I didn't even get the guaranteed also when I tried to do cursed realm( after the reset) it appears that I've done a run and i got the realm mastery even though (I didn't take them)
Look, It appears that I have took them but my highest damage didn't even exceed the last chest

violet elk
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help install again game . not load

tiny grotto
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is anyone else's Yearbook bugged? it brings me to the last page when i press Reminisce

simple geyser
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I'M SENDING A MESSAGE THAT I HAVE THE SAME BUG

tiny grotto
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JUST TO BE CLEAR JOUX HAS THE SAME BUG AS I DO

#

LILITH HELP PLEASE

halcyon gust
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Can't use the awakened choice chest.

soft sun
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Visual bug i assume i switched an ascended wu kong for veithal, and I had an extra elite copy of Wu Kong. Upon using the hero swap the extra elite copy of Wu Kong didn’t switch to veithal or disappear… I’m pretty sure this Wu Kong is meant to be shown as veithal and it’s just a bug

soft sun
#

It might also just have to do with the skin

raw iris
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I was looking at the hero swap and my game froze and swapped my heros without me clicking anything I would like my heros to be swapped back please

earnest moss
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I was switching legendary+ 2 copies atalene to mythic+asolise and it switched it wrong i place atalene left and asolise right and now im have mythic+ atalene

little crescent
lusty lagoon
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Stuck on this page with no way to continue/return.. only way is to exit game :/

sudden narwhal
#

This has to be a bug

sudden narwhal
regal frost
surreal nova
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It's not me but there seems to be a prolem with swapping awakened and still being able to stargaze for them after swap: ascended Atalene for ABaden. Atalene goes down to legendary and Abaden goes to ascended but still being able to stargaze for the Atalene and now the Abaden.

somber gulch
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Been stuck on the loading screen for over 5 minutes

vast ledge
#

Vedan does not join the sous chef team after completing all Graveborn isle quests in Gourmelee (and no soul snatchers, but can still cook meal and complete meal quest) - happening to some people but not others

crystal aspen
patent herald
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I had 2 E+ wukongs and now i have 1 normal Wukong. I did not use the swap yet, and they simply dissapeared

surreal wind
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Hello. I bought the package for $14.99, but it was not credited to my account. What should I do in this case? Donat packs for $ 25 and $5 also don't work.

tame flint
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Ok here is a bug for you. When you swap heros you do not receive droplets for re adding stars back on the swapped hero. Let me explain.

Did hero swap from my 5 star Wu Kong for my 1 star Mezoth. Nice things swap over all is good. Mezoth is now 5 stars and Wu Kong at 1 star. Cool beans. No additional resources changed and no additional droplets as its an even swap. Makes sense. Here is where it does not make sense.

Now when I added another star back on Wu Kmong to get him back to 2 stars for additional droplets to increase tree Zero droplets recieved. The game still thinks I have Wu Kong at 5 stars and will not reward additional droplets for adding stars on a new hero. So in essence hurting my droplet gain and not maxing out my tree currently. This needs to be fixed asap. Anyone else having this issue???

hallow sigil
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I cant seem to make purchases on my account i tried contacting in game player support but i cant get the player support button to pop up

cursive vortex
# cursive vortex I believe lag issues fall under the category of bugs: The game noticeably lags f...

These lag issues still persist, for example it makes the Celestial Isles event very tedious because opening any tile causes lags because items are collected.
It most likely has something to do with the bag, I tested it on an alt on another server and it doesn't lag, probably because said alt doesn't have that many items yet. The bag might have too many items, so whenever items are added to it it seems to cause these irritating lags, which can be a big issue for older players since it causes lags, or perhaps I should say delays, which can last up to 5 seconds or even longer.
That said these issues only occur when collecting items for the bag, not when opening it.

#

Here a video to show what I mean. To clarify, these lags happen when collecting almost any item, they also happen in other instances like when levelling the Resonating Crystal but on a smaller scale.

unique mantle
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guy is this a bug or something. last time my pc shutdown during the game intro where it downloading a patch and updating. next time i boost up the game and it stuck here forever. 'rel-Loading the verification files 1/3' reinstall the game doesn't help. this is on bluestck pc fyi.

sharp storm
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Can’t edit hero formations, I can add heroes but not remove them. Anyone experiencing something similar?

smoky vine
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Hello. Some portals of the "Gourmet Dispute" event are not showing up for me. Could you check? Grateful!

smoky vine
# stray pewter its not a bug

Well then what would it be? The previous part, like the vast majority of similar events, is like this: after 24h between one part and another, you enter a new phase.

smoky vine
silk falcon
#

make sure you cook the meals, every portal will unlock only after the previous meal is made

cursive vortex
neat hamlet
#

I can't do survey

manic kestrel
#

This happened in the inn today

charred perch
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Hi, sorry. Not sure if anyone's reported this. What do we do if we can't see the portal in the Gourmelee event?

north compass
#

i put random purple gear on my anasta and resonated it, but when i want to autoequip normal gear it says best is already equipped.

Removing gear -> equip gear, equips t4/t3

solid hare
#

The character swap was also wrong I have the right to refund. Solise, I wanted

little crescent
nimble rain
#

Not sure if this counts as a bug, but 2,49+3,49=5,98, and the bundle is 5,99. what greater savings exactly?

patent terrace
#

Cant connect/access Chat error Code 1

proud lark
#

Same with $

halcyon granite
#

Just updated the game, got this message?

halcyon granite
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Seems I’m on 1.112.03, while the latest update is 1.112.01- I guess there was an update that they withdrew?